TFK

8 de oct. de 2016

Had a really good experience when shopping for a new car. The salesperson was knowledgeable, friendly, and very patient when we were indecisive! Would definitely go back.

Jean

7 de oct. de 2016

Another great service from Haldeman today: 150,000 miles service everything included for $47,37 AND free car wash and cleaning inside out as well as friendly smile from everyone not forgetting the receptionist! Thank you.

Donald A Rothrock

7 de oct. de 2016

Thank you for my ford focus 2014 blue candy 7500 mile check up. I loved the rental for the day, the good donuts and coffee, the free car wash and the friendly people who helped me keep my car in great condition. Thanks again.

Sarah

4 de oct. de 2016

Everyone at Haldeman was extremely helpful with assisting me in finding the perfect car/warranty for my needs. The hospitality that I received made me feel so comfortable to make this big decision to buy my first car. Thank you to everyone who assisted me along this journey!

JAMES A. SHOOK

3 de oct. de 2016

I HAD A GREAT EXPERIENCE IN BOTH SERVICE AND SALES AT HALDEMEN LINCOLN FORD, GOT MY LINCOLN MKZ HYBRID REPAIRED AND SERVICED AND BOUGHT A NEW FUSION PLATINUM ENERGI MODEL OFF THE SHOW ROOM FLOOR.

Joannes Escape

28 de sep. de 2016

Taking my car in for services was always nerve racking. However, since I purchased a vehicle from Haldeman Ford, bringing it there for services is actually a pleasure. The service manage, Victor, is friendly and courteous, I use their shuttle services to get back and forth to work, and often times Victor will give me a coupon that I forgot I had. I feel I can trust the service department at Haldeman Ford. I just purchased my second car from Haldeman and will be glad to continue with their service department.

mudman

28 de sep. de 2016

I was told by them they forgot to do the work, but did charge me for the work.They tried to say they did, but got caught... Will NEVER trust the dealership

Joanne Sora

28 de sep. de 2016

Taking my car in for services was always nerve racking. However, since I purchased a vehicle from Haldeman Ford, bringing it there for services is actually a pleasure. The service manage, Victor, is friendly and courteous, I use the services of their driver to get back and forth to work, and often times Victor will give me a coupon that I forgot I had. I feel I can trust the service department at Haldeman Ford. I just purchased my second car from Haldeman and will be glad to continue with their service department.

Jon D Sandberg

28 de sep. de 2016

Yearly state inspection and emissions test...could not have been easier. Made a call, took my car in and voila, everything was perfect as always.This is one of the many reasons I am a Haldeman repeat customer

Lynn S.

23 de sep. de 2016

My new escape is AWESOME. The salesman, Bill Bailey was awesome. He explained everything about the car. The BONUS was Bills technical proficiency. He was so knowledgeable with Sync 3 and helped tremendously.Kudos to Bill Bailey. Thank you Haldeman Ford.

Marcy K

23 de sep. de 2016

Just brought home my brand new Lincoln MKC!Working with this dealership, especially Gina, was an awesome experience!Can't thank her enough for the smooth transition & the special attention to everything I was looking for in a vehicle. Should you be in need of a Lincoln, look up Gina. She's a great people person and she rocks! Thanks Haldeman

Zac Gutzler

22 de sep. de 2016

We just purchased car number 3 in 2 years from here. I will continue to come back. Thanks Darren and the rest of the staff.

Kevinp

20 de sep. de 2016

Quick efficient leasing experience. Salesman helped me find exactly what I wanted and got the paperwork done quickly. Drive or in my new car in an hour.

Joel Gaugler

11 de sep. de 2016

Great excellent service as always! I will be bringing my son-in-law in a few months for a new truck. Larry my salesmen is excellent as always! Thank you!

Ed N.

9 de sep. de 2016

On time appointment. Service took less time then quoted. Friendly. Professional. Waiting room was clean and comfortable. Free car was was a very nice touch.

THarmon

9 de sep. de 2016

Great service and easy to make an appointment. Always keep my vehicle running like it's new.

Regina o

8 de sep. de 2016

Great experience and the staff was nice . I highly recommend this dealership.

BRANDON GOOD

7 de sep. de 2016

They have great used car prices,I bought a buick regal from them and am very happy.

E&T

3 de sep. de 2016

We worked with Daron Dixon to buy a Fusion. He was very nice to work with and he helped us arrive at a fair deal without playing games! We also found the finance manager to be very nice to work with.

Tony

1 de sep. de 2016

Brought the vehicle in for inspection and oil change. They took care of busy and vehicle was checked and cleared for the road.

Aaron B Meckes

31 de ago. de 2016

Service was fast and everyone is very friendly. They take care of the services I need very quickly. Waiting area is very clean and customers are very nice. Thank you!

Kylepa

29 de ago. de 2016

I worked with Daron Dixon on buying a preowned vehicle from Haldeman Ford Lincoln. He was nice to work with and was not not pushy and allowed me to shop without feeling pressured. Through some brief negotiation I was able to come away with a fair price on both my purchase and trade. I walked away feeling good about the experience.

SAK-Fan

29 de ago. de 2016

I love your service department. Always friendly, on time and great service. Thank you!

Bill L

28 de ago. de 2016

Always great service! My wife and I are extremely happy with all service and purchases we make at Haldeman Ford Allentown.

Matt B.

26 de ago. de 2016

Always satisfied with the work completed at Haldeman, no complaints. My service adviser is the best, Mike Klemment. I have four Ford vehicles, 2 F-150 pickups, Edge, and Explorer and have them all serviced here. I also appreciate the shuttle service as well.

Joanne

22 de ago. de 2016

Great service, convenient hours, easy drop off and pick up.

Gordoni

21 de ago. de 2016

Purchased my '14 Explorer XLT from Haldeman new, and have had excellent service since ! Love to be able to drive right inside to drop-off and the waiting area is very comfortable....incl. coffee and donuts too ! I never have to wait more than an hour, and have never had to return due to a problem. Staff is friendly and knowledgeable.

SadieB

20 de ago. de 2016

Daron, Jerry, and everyone else at Haldeman treated me with such attention and care, I can't imagine buying anywhere else. At no point did I feel like I was being taken advantage of, and they walked me through the whole process clearly and helpfully. This was my very first time buying a car, so I was a little intimidated at first, but everyone was so nice and open that they put me at ease right away.

Jk

20 de ago. de 2016

Would recommend this dealership to anyone who owns a vehicle.

Dolores and Mel

19 de ago. de 2016

We have been dealing with Haldeman Ford Lincoln for over 15 years and would not take our Lincolns anywhere else for service and/or repairs. They are efficient and courteous and go out of their way to satisfy their customers.

Brian Hendricks

18 de ago. de 2016

Haldeman Ford's service department is better than everyone else in the area. If I have a problem with my car, unusual squeaks for example, Victor Siegfried is the man to take the car to. He will diagnose and offer suggestions no one else has thought of, and get the problem fixed.

LeeS

16 de ago. de 2016

Comfortable waiting room with delicious Danish and coffee that was complimentary. I did not have an appointment for the oil change but it was done quickly - no stress!

Wendy

16 de ago. de 2016

overall satisfiedvictor very knowledgeablegot me in right awaycalled to inform us of what was status on car

alaska01

15 de ago. de 2016

The Haldeman group in Allentown Pa is always helpful. Victor is there when needed to answer all my questions and to assure that my car is well taken care of. I get quick appointments and fast service. I tell myself that this care has to last me for a long time and with their assistance it will. Thanks guys.....

Timothy B. Howells Sr.

11 de ago. de 2016

Always have a good experience when going to this shop to get work done on our car. Work is gone correctly the first time and the customer lounge is very comfortable. Everyone is friendly at this dealership.

nancy panik

11 de ago. de 2016

i would recommend to friends and family to take their cars to halderman for the work. They are very pleasant and nice. They always explains everything to you about your car.I was very please on how they take such good care of everything, including the customers. I was just there this week for my maintance on my car. Again i will be a returning customer

AL

4 de ago. de 2016

Excellent Service. Called Mike before I came in. He told me the best time to arrive. I was finished within a half hour. I never have a problem here. There service dept. is excellent

Captain

1 de ago. de 2016

Great coordination between the Shop and the Auto Body guys. Shuttle service is awesome and convenient.

Thomas Haydt

20 de jul. de 2016

We just love our new 2016 Ford Escape in White Platinum that we purchased in June. It matches our 2016 Black Ford Escape that we purchased in March perfectly. We call them Salt & Pepper. I wish I could upload a photo of these two vehicles in our driveway for everyone to see. These cars handle wonderfully; they almost drive themselves!! Keith Hawk is a great salesman and an asset to your company. It was a pleasure doing business with him and with Haldeman Ford of Allentown.

AmyL

16 de jul. de 2016

I purchased a 2014 Mazda cx5 with 16k miles. Two days later I find an oil leak in my garage.I discovered oil grime on the under carriage and take off the under carriage plastic to see a fresh oil drip at the transmission. The car is under Mazda warranty, I took it to a Mazda dealer. Due to the leak they are working to replace with a factory rebuilt transmission - warranty coverage to be determined.I called Sales Manager Sal Sarwar, he did not take responsibility for the problem. They should have known about the leak and had it repaired or the least disclosed the problem.I attempted to call Paul Haldeman, he did not take my calls or return a call.I went to see Paul personally, to request they take back the car and provide a refund. He said that would not happen.I have filed a complaint with Penna Attorney General Office and the Dealer License office Penna Department of State.

roxygal

14 de jul. de 2016

Very well pleased with the service my car received. I brought it into the dealer expecting it to be a little higher cost than an outside estimate I received, but I did so expecting more efficient service and a higher quality repair. My expectations were more than exceeded and the final price was below the outside vendor's estimate. I was definitely pleased.

Ira Robbins

12 de jul. de 2016

I have all the service on my two Fords completed at Haldeman Ford. I have been a customer for over ten years. Service is great and parts availability is outstanding. Dependability is perfect. They only do what is necessary to keep my two Fords dependable and safe. Both cars have over 100,000 miles. Communication is outstanding.

MGoBlueGuy

12 de jul. de 2016

I enjoyed working with the team and thought the experience was very professional. I lease my vehicles and this is the second one through them in the last year and a half. Sal and his team went to great lengths to ensure I had the information I needed without a lot of distraction. Sal even looked up my current lease and advised me on the "pull ahead" program for my new lease.

Mark Fitzpatrick

11 de jul. de 2016

Customer Service and quality of work performed is exceptional!!! I would recommend anyone to take your vehicle there

Mike

11 de jul. de 2016

Fantastic service started at the front door and continued throughout driving away in a new car. Frank DeChristopher was outstanding as was Jamie Miller. Would highly recommend to anyone who ask.

Andrea F.

9 de jul. de 2016

I had a very pleasant experience at Haldeman Lincoln on Lehigh Street in Allentown. Dave, the salesman, was professional and personable. I love my new car and would recommend this dealership to anyone wanting a great car buying experience.

jcole

9 de jul. de 2016

I just purchased a new 2016 Mustang from Haldeman Ford. The experience was excellent and my sales representative Darren Dixon was fantastic. I would definitely recommend this dealership to a friend.

Greg Schulze

7 de jul. de 2016

Haldeman Ford has an Efficient operation in their Service Department.

Lynne C

7 de jul. de 2016

Traveled 1200 miles and purchased a used F-150 and could not be more pleased with their customer service. Greg went out of his way to pick me up at the airport and make the car buying experience so easy. A huge shout out to Greg and Sal for all their time and assistance in making this purchase hassle free.

D. Reinert

5 de jul. de 2016

I purchased my Ford Fusion Hybrid and have had it serviced for inspections, oil changes and tire rotations at Haldeman Allentown and the service is excellent!

Rebecca

3 de jul. de 2016

Purchased a pre-owned vehicle at Haldeman and had a wonderful experience. Larry made the process very simple and treated me as if I was his family!

Blanca Irizarry

3 de jul. de 2016

Grear Job . They have Very Good service and friendly.

Lyibran

2 de jul. de 2016

First time buyer in Haldeman Ford Lincoln. First time buyer of a Ford vehicle for that matter.The process was fast and painless. I already knew what I wanted, so we just needed to negotiate a price. Once a price was agreed, I already had financing, but they offered me a better deal. The place was clean, the staff was polite. Plus it's location is near by. I recommend Haldeman Ford Lincoln to anybody looking to purchase a vehicle. You can't go wrong with this dealer.

Blanca Irizarry

2 de jul. de 2016

Is always a great service. They are very friendly.

April and Pj

30 de jun. de 2016

Great experience. no pressure sales, salesman was very professional and well mannered. Haldeman will defiantly be seeing me in the future when I'm due for another vehicle.

Tony

29 de jun. de 2016

Brought the vehicle in for new tires and car was ready in no time.

Tony

28 de jun. de 2016

service was very good and fast. I had several items taken care of and i was home in no time.

Al

27 de jun. de 2016

Service department checked the truck, told me what it needed and had me going within the hour for stopping in without an appointment. Thanks!

Ronald H

27 de jun. de 2016

Extremely quick, always very professional. Highly recommend.

Escape Fan

26 de jun. de 2016

I waited for my car and it was done in a very timely manner and clean! The waiting area was comfortable and very clean. Personnel are always pleasant and very knowledgeable.

Mike Schwab

25 de jun. de 2016

Excellent customer service! Great place to get a car serviced!

Greg McNair

25 de jun. de 2016

Haldeman FORD service was fast and efficient. Thank you service techs and thanks again Pete for your patience and for going above and beyond !

kitinpa

24 de jun. de 2016

Fast, friendly and knowledgeable!! I would definitely recommend

HowardL

23 de jun. de 2016

Haldeman Lincoln Ford is a pleasure to deal with. I give them 5 stars for their professional manner in the way they assist customers.

Marie F

23 de jun. de 2016

Sales very determined to sell you the car - a little too much pressure for me - almost walked away but did end up buying

Rob S.

22 de jun. de 2016

Stopped in to look at the pre-owned trucks. Paul was my salesman. It was my first time at Haldeman and also Paul's first day working there. He made the buying process easy and overall it was a great experience. We had been going to our previous dealer for 18 years.

Don M.

22 de jun. de 2016

After buying my last two vehicles here and experiencing their service dept. , I decided to make this my go to service dept. for the rest of my vehicles as well. Haldeman had always provided me with quality work, and friendly service. I just found out today that if you need just an oil change, that you may stop by M-F 8-4 with no appointment necessary. On almost every occasion I stop there.. there are also some baked goods in the comfy customer lounge, and well as a TV and Coffee. I always recommend this dealer to my friends and family as Haldeman stands out from the rest.

Angie Teleky

22 de jun. de 2016

I always have a great experience coming here to get my car serviced, everyone is always nice, friendly..

Mateus

22 de jun. de 2016

Is my first time in this Ford. I was well attended by all professionals. the service was fast and practical goal. I liked

Ford Owner

17 de jun. de 2016

Great service center. Why would you not go to the dealership. Now a days with all the electronics and special parts going to a dealership to get service is a must. You'll be surprised how cheap it is.

Wade Family

16 de jun. de 2016

We appreciate the trusted professional customer service and quality workmanship provided by Haldeman Ford Lincoln. The expertise and comprehensive explanations when repairs are needed have made us loyal customers of Haldeman Ford Lincoln.

Jon

16 de jun. de 2016

My service visit went fine and all work was complete and perfect...as I have come to expect from Haldeman.

BobbyZee

15 de jun. de 2016

Very satisfied with my service today. Victor, our Service Advisor was professional and knowledgeable

norrich

14 de jun. de 2016

All of the staff were wonderful and very helpful. I loved the courtesy of the staff. I was very pleased with the overall service.

Hillby

14 de jun. de 2016

Wonderful place!!! This time when I came for service my friend and I were taken by your driver to Ihop so we could have breakfast while my vehicle was being worked on and that was great that we didn't have to sit at the dealership and wait. It made the time go by much faster.

MARK DC

13 de jun. de 2016

We began a search for a larger vehicle for our growing family back in October of 2015. Our salesmen Greg was wonderful to work with. We were very specific and picky in our demands. We had stepped away for the consideration of purchasing a car at the present time. Over the months Greg has always kept our desires in his mind and when the perfect car arrived he called us immediately. The whole process has been a great experience. We have purchased cars from Haldeman Ford before and would recommend ANYONE to speak to Greg if you are looking for a car.

GG

12 de jun. de 2016

We have bought several vehicles from Haldeman and are never disappointed in their attention to detail and the quality service they perform every time we visit.

GregG

11 de jun. de 2016

Service was done on time and efficiently resolved an issue I had with a tire pressure sensor. Also appreciate the shuttle service

joni

10 de jun. de 2016

always very happy with the service. everyone is very pleasant and answers all my questions

Ann

9 de jun. de 2016

Haldeman Ford Allentown is the only place I will take my vehicle for service.

JRMdt

6 de jun. de 2016

My wife's car had major issues and since her car broke down in the area we had it towed to Haldeman where we bought a car last year. After looking at the car and providing an estimate to fix it, we determined that it was more cost effective to look at their new and used vehicles. We found a vehicle that fit our needs and the salesman worked with us to find the best deal and financing options. This is our second time buying from them and would highly recommend to anyone looking for a vehicle.

csenhose

5 de jun. de 2016

I normally do not like to go dealers for service, but I was pleasantly surprised by the service I received here at Haldeman Ford Lincoln

Terry.ciesla

31 de may. de 2016

Very friendly sales and service would recommend all my friends to use your dealership

Bob Heim

31 de may. de 2016

Have leased or purchased 5 + vehicles from this dealership over the years and never had a bad experience. Friendly courteous experience. Flexible and address or desires and always met our needs.

DDragosits

30 de may. de 2016

Everyone is so friendly and helpful. Anyone who walks by usually greets you. I have not had a bad experience at Haldeman since I purchased my Escape.

Kristin

30 de may. de 2016

First time buyer and they made the process very easy! Also a great place to get it serviced! I would not recommend the body shop. I took my car to get fixed after it got hit and they sprayed my mirror and the car door seal was off when I got my car back.

WECWJC

29 de may. de 2016

We have been dealing with Haldeman Ford for the past 20 years and their service and sales teams are the best around. We have all our service needs completed on time and never have to bring the vehicle back because it wasn't fixed right the first time. I would not go anywhere else with my vehicle then this dealership. Always treated very fairly. Thank you Haldeman Ford for the wonderful service.

jim

28 de may. de 2016

i went in on Wednesday at 730 pm did application got called 10 am thursday with approval just coming off of bankrupty thats what you call amazing

F150 0wner

28 de may. de 2016

great experience purchasing a vehicle there . was no pressure and our salesman Dave did a great job

Sally_T

28 de may. de 2016

All my experiences with Haldeman Ford have been wonderful and my latest visit was no exception. The salesman, Wil Witmer listened closely to the model and features I wanted. We walked the lot to see choices. He was very professional as we went through the paperwork, and he showed me how the features of the car worked, seated in the passenger seat. He followed up two days later to ask if I had any more questions for him. Great experience!

Margie K

28 de may. de 2016

I have been using this auto dealership for many years. They have provided excellent service and employees have been very pleasant.

amanda94xx

27 de may. de 2016

i highly recommend this place to everyone, u will not be disappointed, great service , repairs are always done nicely and professional, overall this place is great.

Chris

27 de may. de 2016

Great place great people it was a pleasure doing business with you

James

26 de may. de 2016

Very nice experience, service was quick complete and convenient. Would recommend to others.

Bill

26 de may. de 2016

Great service, great people! I always trust Haldeman Ford with all my car care!

WLauth

26 de may. de 2016

Great service, great people! I always trust Haldeman Ford with all my car care!

Needed a new car

25 de may. de 2016

I needed a new car and that was the first dealership I visited. It was clean, the people there were knowledgeable about the cars but not pushy. I felt comfortable asking all of my questions. I would buy from them again.

CharlieR

25 de may. de 2016

Salesman and manager were very helpful even though they knew I was in no hurry to buy a vehicle. Of course they asked what it would take for me to buy today before I leave the showroom; but I told them I was in no hurry and wanted to think it over. It took three visits but in the end I knew exactly what I wanted and then ordered it.

Jerry

23 de may. de 2016

Excellent service! I have purchased several vehicles from Haldeman's. I have never had a problem with any department at this dealership. Pete Kapustiak goes above and beyond helping me with my service needs!

Ed

21 de may. de 2016

Mike Klement kept me moving. He kept me inform and car was ready on time.

Eric

20 de may. de 2016

Staff were extremely friendly and professional. I was able to simply drive in the dealership and drop off my keys after briefly speaking with a staff member.

BigC

20 de may. de 2016

Great service...clean facilities...professional employees. Always have a great experience at Haldeman Ford. Reasonable prices. Speedy repairs and services.

TH

19 de may. de 2016

I was told at inspection I would soon need brakes. I received a mailed notice 30 days later reminding me. I set up an appointment and as always had GREAT SERVICE and GREAT PRICING.

allentownian

18 de may. de 2016

got exactly what was promised to me upon buying the MKZ

Joanne

17 de may. de 2016

Excellent service! Convenient location, Easy to drop off vehicle and pick up later in the day.

PSU ENG

13 de may. de 2016

Great experience from start to finish. No issues. Price was right. Selection was good.

norrich

12 de may. de 2016

Service was excellent and the staff was incredibly friendly. Job well done!

BK

11 de may. de 2016

Overall a great experience. They were easy to work with and gave competitive pricing right away. Will be getting my next vehicle from them as well.

Bigboss

11 de may. de 2016

50 years of car experience, more than 15 cars owned, about 10 car dealers encountered in the US and Europe, never have I had such a top quality service: always welcome, excellent advice, first class service, friendly people, best prices, what else do you want? Carry on Haldeman and thank you!

EMaule

11 de may. de 2016

Great service, courteous staff! The problem was fixed the first time and we were provided with a loaner car for the duration of the repairs, which was a huge lifesaver! We would definitely take our car back if there were any future issues!

Jenna S

10 de may. de 2016

Purchased a 2014 certified Ford Focus from Haldeman Ford on 5/9/16. The entire process went smoothly. No pressure salesman (Bill), who was very friendly and made sure he gave us all the time needed to address questions. Love the car. It looks like new!

Andrea - proud 2015 escape owner

9 de may. de 2016

I love the multipoint inspection that is always completed during every visit for general maintenance. This does not cost anything! Thank you, Andrea 2015 Ford Escape Owner.

Happy Camper

5 de may. de 2016

Haldeman Ford was a great choice for having my oil changed! The service time was short and an employee came and told me when my vehicle was ready and even mentioned that my tires need to be replaced soon. They went above and beyond to ensure my car's quality!

Matthew B

4 de may. de 2016

Always the best service! I always have a shuttle to my office when my car is in for service and the shuttle drivers are always nice and courteous. My service advisor Mike always listens to my requests, and is very pleasant to work with. Overall a great job by the Haldeman Ford staff.

Joe T

4 de may. de 2016

Very responsive and easy to work with, from purchase to service. I was pleasantly surprised they ran my car through the car wash at the end of routine service work. No complaints.

ctorres789

3 de may. de 2016

the team is professional and there is no confusion about anything.

Alan

2 de may. de 2016

I now have bought 3 MKZ hybrids at this dealer, mainly because of very helpful Sales and excellent service that will make sure I am not car-less nor waiting long. Recently purchased another MKZ hybrid through their busy Sales GM and also talked to the Lincoln Rep, who happened to be at the dealership. Their attention was greatly appreciated and made me feel I was wasting my time looking at other makes and dealerships. Glad to do business with Haldeman again and thank Jerry for his honesty and closing the deal. Also I know that Sales GM will keep me posted on progression of my newly ordered MKZ. He has in the past 2 MKZ's ordered there. Made this retired bean-counter (accountant) feel I was making a good choice in spending at this dealership, again.

Linda Y

30 de abr. de 2016

Have leased 3-4 cars here over the years with Will as my salesperson. Always take my cars there for service. Have never been disappointed. They are friendly, efficient, and knowledgeable. Always recommend friends to try them out.

Smb longterm Ford owner

27 de abr. de 2016

In 1997 purchased new Ford Escort from Haldeman Ford which included promotion of free oil changes for life of ownership. Haldeman Ford still honors this promotion with the utmost in professional service.

DLausch

27 de abr. de 2016

Making an appointment was easy. The service department kept me informed during my visit and the work was completed in a timely manner.

TH

26 de abr. de 2016

I was told no appointment needed and was serviced so quickly as always when I have an appointment. Great job again guys!!!

Nelson

26 de abr. de 2016

When it was discovered that our car repairs would take overnight, Mike at Haldeman sent a Courtesy Shuttle and provided a Rental Car without any hassle. Everything went smoothly.

Ron Benninger

24 de abr. de 2016

I am very satisfied with my service visits and my service advisor Mike Klement. We have purchased 3 vehicles from this dealer and will continue to shop and service there.

Chuck

20 de abr. de 2016

Kudos go out especially to their service staff and Department they are by far overall the best I've ever dealt with!

EscapeFan

18 de abr. de 2016

Easy to schedule appointments and service provided thoroughly. Great waiting area if you need to wait for your vehicle with complimentary coffee!

Shreck

18 de abr. de 2016

AMAZING service and spectacular work!!!!! Thank you for taking care of my Mustang!!!!

jen s.

13 de abr. de 2016

Long time customer, we have generally always had good service, but the wait times are always too long, even for simple oil changes or tires. nice facility and overall decent customer service. we've had a few mistakes made, but our service manager Victor usually makes it right.

Mary

12 de abr. de 2016

I received great service. However, they were unable to perform a paintless dent repair that is included in the extended warranty I purchased. I have to go back to the original dealer where I purchased the vehicle or call a toll free number to submit a claim. Dealers should explain ALL details when selling warranties.

CS

12 de abr. de 2016

Great experience, I was able to come in for an oil change at my convenience.

Nick

11 de abr. de 2016

Great service and friendly staff. Fixed the problem right the first time. No problem getting a loaner car while car was in shop being repaired.

Patb

9 de abr. de 2016

Great customer service, with fast turn around from the repair department .

brian

8 de abr. de 2016

Overall experiance was great and I would recommend haldeman Ford to anyone looking for a new car

KMiller

8 de abr. de 2016

The last couple of months you have helped us so much Victor. Thank you for getting us in and taking the time to look at the van and fix everything and for your honesty about our transmission when the other place was not honest. Also for getting the repairs done in a timely manner as you understood that we needed our vehicle for our business. Thank you, Thank you!

Angie Teleky

6 de abr. de 2016

Victor is always easy to work with, very pleasant and always answers any questions I may have, my car is always serviced quickly and comes back washed and ready to go...

Mark in Allentown

6 de abr. de 2016

First time there since I bought my Escape and it was a great experience..They were courteous and very organized..My father has been getting cars there for a long, long time and his recommendation was spot on. Very happy

Scott Meckel

2 de abr. de 2016

It's great that they have one evening a week to make an appointment. Easy, fast, efficient! Wouldn't think of taking my truck anywhere else!

Dennis

31 de mar. de 2016

Excellent service as always!! Bought our car there and continue to use their service department.

TinaS

31 de mar. de 2016

Brought my vehicle in for The Works. I had concerns about the headlight and tires. They adjusted the headlight and balanced the tires and only charged $20 extra.

ExSport

30 de mar. de 2016

very efficient, easy scheduling, good contact from service technician.

suess0112

29 de mar. de 2016

Everyone we have dealt with has been professional and pleasant. Would definitely recommend Haldeman Ford.

Alli

26 de mar. de 2016

Outstanding service and honesty. Professional and courteous staff that are there to support the customer. We have been returning to Haldeman Ford over and over again for their excellent service. Thank you!!!

Lisandro

24 de mar. de 2016

Person in phone was very helpful for schedule the service. Congratulations!

Melinda Reinert

23 de mar. de 2016

I never have anything bad to say or complain about. Thank you for such a great experience!

Carol

23 de mar. de 2016

Everything went great. Customer relations and service was great as usual.

Becks

22 de mar. de 2016

I could not say enough about the service team. Pete helped me get my tire fixed and on my way in less than an hour. I only had a small window at work and they squeezed me in!! Lifesavers!!

Stingraybilly

22 de mar. de 2016

Great Service, friendly and promptly completed, great doing business with them, thanks again

Ann

19 de mar. de 2016

Service is always excellent! Pat Kahler is a wonderful service manager, always willing to help.

JKurzeja

16 de mar. de 2016

Another fantastic service experience! Excellent Communication! Thank You!

Gerald Edwards

11 de mar. de 2016

You don,t need to go anywhere else than Haldeman Ford. See my man Mike in service , he is the best

KidKyle

11 de mar. de 2016

I liked their fast time to get appointments as well as take care of customers with a curtesy car wash.

Dave C

10 de mar. de 2016

Service was excellent and speedy as usual. Keep us the good work Mike and team.

Captain Mongo

9 de mar. de 2016

Every time I take one of my 4 Fords for service, its done right the first time. Do not need to return, like other Ford service Dept.'s in the area.

Tracy

9 de mar. de 2016

Always thorough with all work. Always able to answer questions in my terms, not mechanical terms.

""Long Time Customer.""

4 de mar. de 2016

Great people who are always honest and explain the work.

Donald Rothrock

3 de mar. de 2016

Thank you for a job well done! Good service, friendly people, good donuts, fine coffee, free loaner car for the day of service, it was 2014 Ford Explorer with rear view camera, sweet! I also got a free car wash and vacuum after my car was serviced that day! I got a discount and coupons that saved me on the coast of service work! What a Great Experience! Thank you so much!

p0et2000

3 de mar. de 2016

I purchased a new 2012 Lincoln MKX and have had it serviced at Haldeman Ford Lincoln since that time. The service is very professional, the customer waiting area is always clean (with free coffee and donuts I might add) as well as free internet access which allows me to get work done while I wait. The free car wash is a plus as well. Thank you so much for providing such quality service!

Donald Rothrock

2 de mar. de 2016

Good Job Thank You! The Service was good and I liked having a car to use while the car was being worked on.

Billn

1 de mar. de 2016

Haldeman Ford sold me my third car. This is my first Ford I bought there I bought 2 Mercury SUV's and I still have my first 98 Mountaineer still maintained by them. Always great service.

Dan

29 de feb. de 2016

Service was great. First time at Haldeman on Lehigh St. and will be back. Thank you.

Greg G

28 de feb. de 2016

Problem resolved (low tire pressure alert) Mike Klement called to get approval for unscheduled work (which was approved by me) Appreciate the shuttle service And the coupon to discount the oil and oil filter service

Catherine Howell

26 de feb. de 2016

Pete in service offers great customer service. Pete always is wiling to work with me when I need schedule service. He always keeps me informed of what my car needs. Pete is an asset to Haldman Ford.

DonnaG

25 de feb. de 2016

I've had my vehicle(s) exclusively serviced at Heldeman, Allentown for over 10 years. There service is exemplary.

Donna K

22 de feb. de 2016

Great service from the service depart;they are friendly as well as helpful.The receptionist was also very helpful when I wasn't feeling well she let the service dept. know and they expedited service on my car. Thank you Haldeman Ford!

Ani

22 de feb. de 2016

Everyone was nice and the car was dirty when I first checked it out but they cleaned it up nice and had it ready quick! They told me they would have it filled up but they never did :(

F150owneR

22 de feb. de 2016

Great service as always. Truck was done on time and it was washed. Always a plus during the winter months. Love taking my truck to Haldeman Ford!!!

Roger

20 de feb. de 2016

Everything was great. The info online, the salesperson, finance department and service department. I highly recommend this dealership.

Nancy H

19 de feb. de 2016

I have never been disappointed by service performed at Haldeman Ford Lincoln. The cars are returned clean. The advisor and technician are courteous and respectful of my needs. They do not try to sell me anything I do not need or want.

Al

18 de feb. de 2016

Your service department is the best! They always do an excellent job. Let me know if I need to be aware of anything now or in the near future. Mike explains everything. Just great service. I would buy my next car here just because the service department is that good.

Courtney

18 de feb. de 2016

The team went out of their way to make our service visit quick and complete.

Stephen

16 de feb. de 2016

Everyone from my salesman (Dave), as well as Jerry (who helped secure the car) and the sales manager all were very friendly and honest. I asked for their best price up front and they gave me a very competitive one right from the start. No other dealer I visited was able to do that. Haldeman was my first stop in sizing up different makes and models and when I eventually settled on a Ford, Dave was one of the biggest reasons I returned to buy the car here.

E S

16 de feb. de 2016

I got an appointment when I needed it, my car was finished in a timely manner and all the staff were very nice. The gentleman who helped me was very detailed. They even found one of my windshield washers needed to be replaced even though it was still functional. Plus it didn't cost me anything since it was still under warranty. So glad I made my appointment here. Will be taking my vehicle here from now on.

Adam/Atown

15 de feb. de 2016

I have a great experience at the dealership. I took my 2003 Ford Escape for a routine maintenance job and the staff was great. The answered all my questions about possible future care, they gave me what it would cost and the amount of time it would take. I was really impressed and would love to come back for my vehicle care.

Adam

15 de feb. de 2016

I took my 2003 ford escape for routine maintenance and the staff was great. The did the work fast and answered all my questions. The also gave me prices and time frame to future maintenance needs. I will go back for sure.

JohnK

13 de feb. de 2016

My Ford Explorer purshase was flawless! From the test drive to the knowledgable sales staff, this dealership is top notch! The experienced service department always meets my needs and goes above and beyond to make sure my vehicle has the most current software updates and any recall sevice. I definitely recommend Haldeman Ford Lincoln! Thank you!

JayD

12 de feb. de 2016

The service we receive is always good, my 2 complaints I have every single time I bring our vehicle in whether it be something major or minor is A. it takes SO long. I just don't think an oil change should take 2-3 hours I understand for more difficult repairs, but It is very frustrating when I have an appointment for an oil change and sit there for hours. .B. My other issue is generally around communication as to when the vehicle will be ready when I do leave it there for service.......it's hard to get through to an actual person in Service sometimes, and often late in the day, they have already left. I will say that that I have always felt like we were treated fairly and with respect, and when we have had an emergency such as a dead battery or flat tire, our Service manager has always taken care of us right away, and we appreciate that.

Elkram

11 de feb. de 2016

Great service for my annual inspection and servicing.

Laurie

10 de feb. de 2016

Thank you for your service. You were very accommodating to my schedule, including giving me a rental when my car needed some unexpected work during the inspection. I always appreciate the friendly staff as well!

Ed

10 de feb. de 2016

As always, very good service technician at Haldamen Ford Allentown.

Scott S

10 de feb. de 2016

Great service, good price, wait was a little long.

Liana

4 de feb. de 2016

I had contacted Ford customer service about a recall they advised that I go to another service center that was near my home. That location told me I had to wait a week when I told them my car was cutting off. I called Haldenman and spoke with Pat and she told me she could see me next day. What a relief, she made me appreciate being a Ford owner. Once I brought my car in the gentleman that greeted me was great. Once the car was serviced he explained what was done and he told me what I should be concerned about in the future. This will be my new home for service. I got the works promotion and I feel like my car is running like it did the day I bought it. Thank You for making it so easy!!!

Paul

4 de feb. de 2016

The staff at Haldeman is very friendly and answered all of our questions to help us decide on the perfect vehicle for our needs.

Matthew B

3 de feb. de 2016

I have always had a great experience with Haldeman service. Especially my service advisor, Mike.

Mike

3 de feb. de 2016

Excellent service as always! Was in and out within 30 minutes for an oil change, and did not need an appointment. Everyone is professional and courteous, and I have never had any issues with any of the work that was done on my vehicle. I've had some questionable repairs performed in the past by independent mechanics, but never had any issues with Haldeman. Even when getting quotes from several mechanics for repairs, Haldeman tends to have the lowest overall prices for repairs, and I know that the mechanics working on my vehicle are very experienced with Ford vehicles. I once had an issue where my brake rotors wore out prematurely, but Haldeman stood behind their warranty and replaced them at no cost to me.

James88

31 de ene. de 2016

Service was quick with very good price on 4 new tires including wheel alignment and road hazard coverage

JeffB

30 de ene. de 2016

This was my first experience with your Service department. Your personnel were very friendly and the waiting area was great. I thought the work that was done took a little long. My appointment was for 11:00 for THE WORKS, oil change / tire rotation / and multi-point inspection. I left there at 12:45. I saw the time the technician started was 11:42, over-all it took one hour which is normal but I guess there was a delay taking the car into the shop. I had a coupon so I thought I got good value.

Primo

28 de ene. de 2016

Larry Perkins was very accommodating and made the purchase very convenient to bring together. Please pass along a thank you to the service department who inspected a pre-owned vehicle we were considering purchasing for their recommendation not to purchase. Their integrity was greatly appreciated.

jesterscharm

27 de ene. de 2016

Loved our salesperson, Daron Dixon. He was simply superb. Low pressure. The kind of guy that you wanted to buy a car from. My only complaint was how long the process took - we were there all day. The number-crunching could have been expedited. However, over all, very nice dealership and so pleased with my new car. I would recommend this dealership to anyone.

GGG

25 de ene. de 2016

Excellent service and an explanation of work done, plus items of work necessary in the near future.

Karl

22 de ene. de 2016

Greg and Team Haldeman make my purchased seamless from start to finish....looks like I found a new ford dealer and will pass the great review to all my family and friends looking for a vehicle.... Thanks agian

Mike

16 de ene. de 2016

I've done more deals here than I care to admit over the last 15 years because this dealership is extraordinary in every meaningful way and has never, ever disappointed me. The staff is professional and knowledgeable, the facility is spotless and well-organized, the service department will move Heaven and Earth to get work done right the first time, and for my hard-earned dollar, Ford and Lincoln are making the best cars and trucks of any of the major brands. New or used, purchase or lease, Haldeman is as good as it gets---and that's pretty darned good!

Kitinpa

9 de ene. de 2016

Had inspection and service was great and they were friendly!

RSpugs

6 de ene. de 2016

Victor was terrific and took care of my cae quickly. I had such a great experience that while I was waiting I went upstairs and purchased a new vehicle ! This is our 5th Lincoln vehicle and we wouldn't shop anywhere else!

Frank

6 de ene. de 2016

Starting taking all of our fleet to Haldeman Ford Lincoln. Upon arrival Pete in service advised a plan to keep our vehicles up and running. The service crew is very through in the work they provide. The cost is more reasonable than you think. There team is trained and informed on new procedures and technology available. The waiting room is huge and comfortable offering TV and coffee. We feel like a family member and would never go anywhere else.

Tim

2 de ene. de 2016

Haldeman's service department is a class act operation. I take all my vehicles here and get service that is unmatched by other service departments. Sometimes there are fresh baked goods in the lounge as well as a bottomless cup of coffee while you wait. The advisers are upfront, honest and genuinely care about your service visit. The work completed by the service techs is always done timely and of high quality. This type of service makes me want to get my next vehicle from them. Give them a try.

Cathy

28 de dic. de 2015

From the point of calling to make an appointment, then changing the appointment, to arriving for service and receiving service, the staff of Haldeman Ford was polite, cordial, professional, informative and considerate. Having used a different dealership in the past and being quite unhappy, I am happy to now use Haldeman Ford for my service. I have been there twice and both times, the staff has been all of the above-stated qualities. Thank you to all of you!

agab

28 de dic. de 2015

Their service department has been excellent. I will consider buying my next car here just because the service department has been that good.

Judy

22 de dic. de 2015

My experience was great with the service department and the shuttle service. There is a need for handicap access to the waiting room and bathrooms. These should be on the same floor as the service.....no steps! The waiting room area is wonderful but not accessible easily.

M Kno

11 de dic. de 2015

I was able to get an appointment quickly for the dealership to inspect and put on Pennsylvania plates for my new Ford which was bought out of state. I was able to wait and my car was washed when they finished.

Rad

1 de dic. de 2015

We test drove the 2016 Lincoln MKZ one day and within 2 weeks we picked up our new MKZ. The car is a nice riding fully equipped vehicle of great comfort and reliability. Our salesperson is top-notch. He talks about those things that need to be related to a customer and takes time to listen to the customer and answer any and all questions. All personnel that we interacted with at the dealership were true professionals.

Gregg S. Heilman

11 de nov. de 2015

We purchased our new 2015 Ford Fiesta at Haldeman Ford on Lehigh St in Allentown PA. It was the third Ford we purchased from them and the first two went over 100,000 miles. Our Ford Fiesta is a really great car from a really great dealer and staff at Haldeman Ford of Allentown PA. Their staff at all levels was helpful, pleasant, patient and very glad to explain our new car and all it's great features to us. It was the 3 time we purchased a new Ford for ourselves and my mother purchased her last car from Haldeman. Mom was up in age and the Service Manager took care of her like she was his own Mother. Haldeman Lincoln Ford on Lehigh Street and it's sales staff could not have been more helpful and knowledgeable about their products. We were made to feel we were home again to purchase our new Ford from good folks and friends.

Chris T

6 de nov. de 2015

We bought a used truck and were treated as if we just purchased a new vehicle. Sales person was excellent and personable. Everyone was very friendly and seemed eager to help us. We live about 45 minutes away and it was well worth the drive. We will definitely be returning to this dealer for future vehicle purchases. Very satisfied

jj.champ.7

23 de oct. de 2015

I would give this dealership one star if I could but I have to get it at least one star for this review so one star it is. Made an appointment to take my car there on Monday and they did not work on it at all until I finally pulled it on Thursday and sent it somewhere else. The service manager gave me grief the entire time my car was there and refused to work on the car because someone else did. I will never recommend this dealership to anyone for any kind of service work. SERVICE=F, CUSTOMER SERVICE=F, TOTAL SATISFACTION=F.

Michael Smith

27 de ago. de 2015

Met with a saleman named Keith to test drive a 2007 Ford F-140 4X and trade in my 2004 Tundra. I'm 52 years old and kind of know the insand outs of purchasing any vehicle from a dealer (certainly not an expert). All I can say is that Keith was the most disrespectful sales assistant I've ever dealt with over the years. He didn't acknowledge my existence until the internet sales lady interupted him from his cell phone activity. Everthing was going fairly well with the test drive until...we got back to discuss "numbers"....All I can say is WOW!!!!!. I was told infatically what my truck was worth (to them)....low ball of course. And told that their F-150 was priced "right" (high of course)....what ever. I understand that the dealers can't give you a decent deal any more with the interenet competition. I was very willing to leave and part as friends when Keith decided to belabor the money issue and essentially raise his voice where I had to tell him to calm down. He went so far as to tell me that " I should sell cars to make sure their deals were fair"....I touched a nerve apparently....

ItsNotChelsea

11 de jun. de 2015

I was shopping for a new Fusion, and wanted specific options, so ended up ordering it from Haldeman. I traded a 9 year old Escape with 150,000 miles, got a fair amount for the trade, and they hit all the numbers I had in mind without any drawn out haggling. I may be the kind of person who wants what he wants, but the process was so smooth, and Jerry and Wil were so nice, and so helpful. It was such a great experience that my mom ended up buying a brand new Escape here as well. I'll be back next time around for sure!

dikstring

21 de nov. de 2014

great buying experience. pro salesman,Daron D,picked me up from airport with vehicle i was interested in. grilled Daron on the phone before committing to trip & everything he said about the vehicle was rite-on..Infinity.G37 S . this says it all: I would call Daron first if I buy again...a sharp honest pro....i assume the dealership is as good as their representative..you're my kind of guy Daron,thanks again, don

Thomas

25 de sep. de 2014

Took in my F550 dump truck to this dealer which remains under warrantee and after waiting one week, I was finally informed that the truck is under warrantee but I still need to wait an additional week to get the turbo changed. I was informed that they did not have enough diesel mechanics scheduled and as such, I need to wait while my customers get to wait as well. I was informed that the parts could not be shipped overnight to expedite the process as though that isn't an option. In addition, although I have waited a week already, I was told that it would be another week before they get to it. Overall, it is going to take 13 days to get this truck back on the road even though it remains under warrantee. There was no attempt to expedite the process. As such, I will be taking my business to another dealer and suggest that you do the same.

Tracey

17 de sep. de 2014

I purchased a certified pre-owned Ford Escape today. The customer service was exceptional from when I originally inquired about vehicles I saw online. The staff was professional the entire time which is more than I can say about the handful of other dealerships that we had been to in the past few weeks. I could not be happier with the entire process from start to finish (which was smooth and quick)!

iMartes

28 de ago. de 2014

Buying my vehicle was the easy part. I bought an 2006 mercury mountaineer and the sales person i worked with was great. The issues started when i had brake issues and had to take my SUV back 3 times because the technician continued to screw up the work. Not only that but in the process ruining other parts that i now have to pay more money out of pocket to get fixed. Haven't been able to use my SUV in over 2 months and the only response i get from Hauldeman is "well that's just how things work". Will never buy from hauldeman again.

Leslee

20 de ago. de 2014

Everyone is so nice to deal with at Haldeman. Larry and Sal were a great when helping me find my used SUV. I purchased a 2007 Ford Edge SEL and I love it! (Her name is "Punkin"). Larry was very thorough in explaining all the features on my new SUV. And I got a GREAT deal. I'M SO HAPPY!

Peyton

24 de jul. de 2014

First car I've purchased long distance and the staff at Haldeman went above and beyond the call of duty to help.

Suby man

20 de jun. de 2014

i purchased a used 2010 Subaru Outback at this dealer and got a great deal. The car was almost like new they gave me a great deal and a full tank of gas. very nice people too :0) very happy

Donald A Rothrock

12 de jun. de 2014

I just bought a new Ford Focus SE, and traded my Ford Focus S as a trade to get more car. The people were kind and friendly to talk with. The deal gave me 3250 dollars off the sticker price to start. I think I got a really good deal. I love my candy blue Ford Focus SE. I would tell other people to go there for a car. It was a great thing. Thank you for your great service.

Paddyd

5 de jun. de 2014

Purchased my 6th new vehicle from this dealership. I have 4 Ford dealers locally but take the 45 minute drive to Allentown. There price and service has always been spot on.

Jarrod

21 de abr. de 2014

I just got my new Fusion Energi from Haldeman. My salesman, Kevin, was easy-going and friendly. The manager, Jerry, got me a great deal. I didn't get stonewalled at any point of the process. I would definately recommend this dealership. PC12312011

Soured on Haldeman

16 de abr. de 2014

Went to the dealer to look at a new vehicle, and ended up test driving one. I had a trade in, and the salesman took forever to give me a value on it, - I could see he was looking it up on this website ! I could have given him the printouts that I had from looking it up earlier in the day ! I never buy on the first look so when I left I said I would think about it for a few days. I called the salesman back to see if he had the same model better equipped. He never returned my call so I scratched him off the list and bought at another dealer !

Joe

19 de mar. de 2014

First time buyer of a truck. Reviewed brand on internet. Sent a message to any Ford Dealer within 25 miles. Haldeman Ford responded the next day. Pleasant interaction with internet sales staff. They found the correct vehicle I was looking for, ie color, interior, options. When it came down for a quote, they gave me a bottom line number that had beaten all other dealers I had contacted. One dealer (unnamed) dropped his monthly lease price by over $150.00 once I told them I was shopping other dealers. Buying or Leasing a car or truck should be a fun experience. There are a lot of dealers that assume the consumer is dumb. Not in this day and age. Not Haldeman Ford. They were honest from the get go. Very patient with my requests. Did not try to sell me what I did not want but worked on finding what I wanted. Great experience, great people. Would recommend definitely.

Winterwonderland

11 de feb. de 2014

I was very happy with the service I received after buying my first car at Haldeman Ford Lincoln. I would recommend this dealership to friends.

Sociald24

11 de feb. de 2014

My wife and I spoke to one salesman over the phone before going in and worked out a tentative deal/verbal agreement for purchasing a car we saw online. When we arrived at the dealership we found out the salesman we'd been speaking with was out that day and we'd need to meet with a new salesman. I was worried at first but both salesmen were fantastic and provided excellent customer service help and assistance over the phone and in person!

Seebz13

20 de ene. de 2014

I recently bought a 2014 Shelby GT500. It was the quickest transaction I have ever done for a car and the price was very reasonable compared to the market. They were also very quick in returning my after market parts on my trade in at no cost. The best part of Haldeman Ford in Allentown is the customer service. They did everything possible to ensure my buying experience was as easy and painless as possible. I would recommend this dealership to a friend and I plan on doing future business with this dealership when the time comes when I need a new daily driver even though this place is an hour away from my home.

Disappointed

19 de ene. de 2014

Called in the morning and asked for a specific car and they said it's available so I told them I'm coming from New York for it and it will take a while. I drove 150 mile for about 2 hours and when I was 20 minutes away, the representative I spoke with (Scott) calls me and says he sold it to someone else. That's not right. Made me waste 4 hours, half a tank gas and god knows how may toll boots I passed through.

Donald/Susan

13 de nov. de 2013

Our most recent purchase at Haldeman's was once again quit easy and an enjoyable experience. We came to Haldeman looking for a particular make and model and within days a car of my husbands liking was found and available. I highly recommend Haldeman Ford Lincoln to everyone. The Sales Reps/Agents are very personable, extremely knowledgable and are a great team to deal with.

Hank Blatt

12 de nov. de 2013

One thing was wrong with my purchase, but on my return trip it was taken care of to my satisfaction

Kristin&James

13 de oct. de 2013

We couldn't be more happier with the service we had with Haldeman Ford. We were totally not expecting to drive away in a beautiful Ford Edge but with help from Chris, Bonnie and Darren we are owners of a Ford again. My husband and I couldn't believe how pleasant and relaxing buying this car was. If your in the market for car or just thinking about buy a car give Haldemand ford a chance. Excellent service!!!! We will definitely be going back to them for future purchases!!

Catherine167

12 de oct. de 2013

I had the best experince I ever had ! My hats off to Jerry and Victoria . They listened and understood what I was looking for .

Scott G.

11 de oct. de 2013

After looking at several dealers for a nice used vehicle, finally found one at Haldeman Ford. Salesman seemed to know a lot about the car even though not a Ford. Listened and worked with me to get the best deal possible. Very satisfied at the outcome. Would most likely consider this dealership again in the future!

Joe B.

29 de sep. de 2013

Leased a new 2013 Lincoln MKZ from Haldeman on Lehigh St, Allentown Pa. The lease manager, Jamey and the General Sales Mgr Jerry, were great to work with in negotiating the new lease.

Lance

7 de sep. de 2013

I am a long time customer and have personally purchased many vehicles over a 25 year period from this dealer. Many of my friends have followed my recommendations and have also went to Haldeman for their own automotive needs and have been completely satisfied. Sales and service are always friendly and professional. A winning combination. Both are very important to me. I see no reason to switch to any other dealer or make of vehicle!

Ford/Guy

1 de sep. de 2013

It took two visits to this dealership and probably four hours of my time to get my car apraised and aprice on anew vehicle.I had the price written on a business card so I would not forget it.I told the salesmanager on the podium I would decide in the next 24 hours.When I clled to let them know my decision they said they lost the paperwork.After calling back and forth and complaining they found it.Now the story changes that they made a math mistake and the car would cost me alot more money.They wasted alot of my time and made buying a car more stressful.Don't wate your time going there.I bought my new car at Bethlehem Ford no double talk and the owners of the dealership are available to deal with and solve any problems wether related to service or sales. This is the fifth ford that I have purchased there.

drummedin

29 de ago. de 2013

I've purchased or leased over a dozen vehicles from Haldeman Ford, and get 99% of my service needs on all my cars and trucks taken care of at their service facilities and collision center. My experience with other local domestic brand dealers has consistently reinforced my opinion that these guys are the best in the Lehigh Valley in every category: Inventory, service, professionalism and the all-important-but-rarely-earned trustworthiness we all hope for from an auto dealership. I've never had a poor experience here. Trade-in values are fair and competitive, prices on new and used vehicles are exactly where internet research indicates they should be, and I like the fact that the staff has been with the dealership a long time. On the rare occasion I've bought a car that had some factory-related problems (e.g., a fuel system recall), these guys have bent over backwards to make it right for me.The web has made auto research a black-and-white process. But I still need a dealership I can trust to take care of my deals and those that I refer. Haldeman is the ONLY dealership that's earned that loyalty from me.

writestuff

29 de ago. de 2013

So many domestic brand dealerships in the Valley still operate like it's 1985, with high-pressure sales, misleading ads, inflated trade-in "values" that simply get built into the final price of a purchased or leased vehicle, and staff turnover that makes a fast-food joint look like stable employment by comparison. Haldeman is the opposite. The dealership's modern, the service facility is first-rate, the staff is universally professional and friendly and I've been dealing with basically the same team there for years. Ford and Lincoln are great brands and yeah, the vehicles coming out of Dearborn are in many cases selling themselves. But Haldeman has been providing me, my family and more than a few friends with an extraordinarily high, unusually consistent level of service for more than a decade. That's why I don't even bother visiting other dealerships when it's time for a new or used car or truck. After all, everything I need to know about prices and trade-in values is readily available on the web. What I really need is a dealership I can trust to treat me and the people I refer fairly and honestly. Sal, Jerry, Will and Patricia have never, ever let me down.

ASN

28 de ago. de 2013

Being retired from a large company and in management, I was impressed with Haldeman's employees friendly attitude and always have time to talk & help you, REGARDLESS of their position in that business! Even sales personnel who where not involved in my vehicle purchase are helpful and friendly.

Andrea

26 de ago. de 2013

This group went above and beyond what was expected and made this an incredibley wonderful experience. Whether I am looking for new or used in the future, I will definitely go back to Haldeman.

Andrea

21 de ago. de 2013

Coming off of a very negative experience elsewhere I was not expecting much but Victoria, Bonnie and Kevin won me over. They all went above and beyond anything I had expected. All three truly went the extra mile for me and got me a great vehicle and a great deal. I would love to go back and just "hang out" with them as they made me feel like I was an old friend. Great thanks to all! I felt everyone at this dealership was honest and upfront and really did care about doing their best for me. I would highly recommend Haldeman on Lehigh Street to anyone looking for a new or used car.

Andrea

20 de ago. de 2013

The owner, in addtion to Frank DeChristopher, Pat the Service Manger, Mike and Jim in Service are just wonderful and so easy to work with. It has been the most pleasant experience I have ever had withh a car dealership!

Paul & Kathleen Trinkle

19 de ago. de 2013

We had a very positive car shopping experience at Haldeman Ford Lincoln, INC. The salesman were fabulous and knowledgeable and answered our questions and helped us navigate through our shopping process with ease. Very pleased with our 2013 Ford Escape Purchase. Thanks to Frank DeChristopher and Kevin .

luxury green car fan

15 de ago. de 2013

First time buyer on any Ford Motor vehicle. First concern was the dealer attitude since he was the only Lincoln dealership for over 25 miles, but the employees were are down to earth and eager to get your business and maintain your business.

Mike

14 de ago. de 2013

Worked with sales rep Daron Dixon and it was a good experience. Received a nice new ford focus st and a fair price with no annoying haggling and no annoying sales pressure. So far, I would recommend the dealership and the sales representative.

T & B Lloyd

13 de ago. de 2013

Yesterday I went to Haldeman Ford for my first oil change to our 2013 Ford Explorer. I was so impressed at how friendly and fast the service was at this dealership. They even rinsed off our vehicle. I highly recommend this dealership to anyone looking to buy a new vehicle.

Harry Rimbey

13 de ago. de 2013

great in and out time,nice people to talk to.no charge for the service

wendell91

10 de ago. de 2013

I have had wonderful experience with the Haldeman Ford Lincoln Group. I have purchased and leased SUV's and cars over the past several years. I have recommended family, co-workers and friends for their automobile purchaes, and they have never been disappointed. The staff is knowledgable, friendly and warm. I highly recommend Haldeman Ford Lincoln for your next vehicle purchase. They have a customer for life.

Dottiejk

5 de ago. de 2013

A smooth process with a lot of attention to questions and information.

myawney

26 de jul. de 2013

I was having some issues with the service we were provided at this location so I sent an email to let them know how they were doing. You can make the choice if this is a dealership you want to spend your money at. This review includes the response from the dealership some of you will feel it was an appropriate response other will not. That is why you can make your own choice it you are fine with the way they do business. Email with Issues:General Manager Haldeman Lincoln/Ford, I wanted to write you a note to let you know that my family has bought 3 or 4 Fords/Mercury/Lincoln from the Haldeman family over the past few years and we most likely will not be back. This is for a number of reasons, to start the number of times a $50,000+ car had to be in for service exceeded what I would deem normal. The next is the way we were talked to and treated by your service writers. I am not a 5 year old nor am I 100 driving a town car. It is funny I am not stupid either, but yet your people treat my wife and I that way EVERY TIME with no exception. I am the one that has to hear my wife say how they talked to her and how she felt, not you. So really it should stop. If you are marketing to the younger population they need to adapt and adjust their styles when dealing with the customer. They (service writers) assume far more than they should and should spend more time asking probing questions to get to root cause resolution not just shaking their heads. To come back to a customer that has been in a number of times and say that the batteries in a headset were dead is just ridiculous or to say well it worked for me.. Well I am the customer and it didnt work for me that is what I care about. Next is the rental desk, still comes down to customer service. I feel like badgered when returning a car over gas, guess what it was not full AGAIN when you gave it to me in the first place. The cars are normally dirty and not kept well. I will say that they are a nice selection to fit the different needs of your customers. But dont yell at me across the room yo does it have gas in it or did you fill it up? Go look if you really want to know so bad like other vendors do. I recommended my neighbors to come check out the ford line up there and guess what they bought 2 2013 Fords. I hate to recommend something or someone knowing that I had a sub-prime experience. Finally, we have had nothing but problems with SYNC and that stupid computer it is always one thing after another. I dont know that I can put my faith back into the Ford family based off the issues we had with that MKX. Again issues that could either not be duplicated or it worked for them. Since Sal you are getting this and I am on a roll with open feedback. Frank is great but he really should listen more to what the customer is saying and less BS. He is a car salesman no doubt and I thought it was just me but until my 2 friends bought cars from him and said the same thing. Well I will be picking up the car again today not 100% fixed so I can hear my 5 year old yell that her tv does not work. But I am pretty sure it will be back a few more times before we can get rid of it. Here was the response from the email I sent them:Thank you for your honest feedback. I assure you that it will be shared with the appropriate personnel. Going forward, if there is anything I can do to make your experience here enjoyable, please let me know. Sincerely,Sal SHaldeman Ford-LincolnUpdate: It has been back in the shop once and is scheduled to go back in next week.I understand that these are my feelings and thoughts but i am also in the customer service business. I can tell you that if I received an email like the one I wrote it would result in a much stronger response than I received. I am not asking for money or a discount they just need to know how their business is being run and impacts to the customer. Then correct it.

mmclaine1

2 de jul. de 2013

Purchased a used Acura with 80k miles. Within 10k miles, catalytic converter went - cost $700. Now at 93k, head gasket blew and broke something in lower end of motor - cost $3500. This is quite unheard of in a Honda 2.0 litre motor with less than 100k miles. The dealer has no want or even empathy to make this right. I was even willing to take a loss on a trade for a new vehicle. I have been assured by a third party that there isn't anyway this dealer went over the vehicle before selling it without knowledge of an issue.

Brad

29 de may. de 2013

I recently purchased two certified used vehicles from this dealership. My salesman, Larry Perkins, was the best. Both experiences with him were great. I never felt pressured and honestly thought his primary concern was to fit me and my wife with cars we'd both be happy with. We came back multiple times and looked at many options before making our decision. Through this process they were very patient and attempted to find us exactly what we were looking for. The sales manager, Sal, was also extremely nice and helpful. I couldn't be happier with this dealership. I will definitely be back!

hsfoss

2 de abr. de 2013

My husband and I stopped into Haldeman one night looking to test drive a car. We saw two different vehicles at an auto show, and we had those two cars in mind and wanted to try both to see which one handled better. We tried explaining that we were interested in ending our current lease and getting into a car bigger than what we have now. The salesman who helped us was named Wil. He was a complete jerk who automatically assumed we were just trying to test drive for a perk from the auto show. In reality, we were actually considering paying off our current lease. I have never been treated in such a way. He told us "they were closing in a half hour, and they aren't going to put miles on a car we wouldn't end up buying." This is the second time we've looked at cars at this dealership. Each time we've gone elsewhere. I would not recommend this dealership to anyone. The customer service the salespeople give there is horrible.

Todd Muthard

30 de mar. de 2013

So irritated! It took me 9 months to fix our car, purchased in June of 2012. The transmission had a problem a week after we took it off the lot. Returned the car 4 times to have it repaired. They told me they could not find anything wrong. 5th time is a charm, 9 months later, found the clutches in the trans were bad. Running great now! Thanks for letting me with an empty tank of fuel! Owner of the company has lost sight of serving the customer after the sale. The staff were very snooty.

Romeo 1

1 de sep. de 2012

Larry Perkins test drove the 2004 Towney with me loved the car and bought it that day Larry even drove to my home to pick me up that day after the deal so I could take the car home that night Thanks Larry love the car.

ringring91

23 de jun. de 2012

I have been a customer of Haldeman Ford for over 20 years. I purchased my first car out of college from Lehigh Street and have purchased subsequent cars (new and used)from both the Lehigh Street and former Tilghman Street locations. Most recently, I made my most major car purchase (financially) and the sales manager, Sal Sarwar, was incredibly helpful. The information he provided regarding my new car was invaluable in making my decision. His assistance with my trade-in as well as taking time to discuss the various financing options to best meet my individual needs and expectations made the experience first-rate. I did not walk away with a question unanswered. I have recommended this dealership for years and will continue to do so, especially after my most recent visit.

hoffmanspeed

7 de mar. de 2012

bought a new truck 3 months ago from haldeman and went back to buy a used car for my daughter . test drove a car and i like it went inside to ask a few questions and the sales manager sal came over.i ask him what service they did to the car and if i could see the car fax.he refuse to give me the car fax and showed me the title and said everything you need to know will be on the title.i said i really wanted to see it. he would not show it to me so i left.can't believe i they would treat a customer like that let alone a returning customer.that will be the last ford purchase from haldeman from our family.very disappointed

Paddyd

15 de dic. de 2011

Have purchased 3 or 4 new cars from this dealership. The service and care has always been excellent. I would definately recommend them to anyone. As a matter of fact I have a Lincold dealership about 2 miles from my home but I have had much better sales and service driving 60 miles to deal with these people.

fedupcustomer

26 de nov. de 2011

Came in to test drive a new Mustang GT. First question salesman had was when are considering to purchase. Told him we're just starting out by getting a feel of how each car on our list drives, that it may not be until spring until we buy. He left, came back a few minutes later and said the only GT manual they had was on the showroom floor. He told us to come back when we are ready to buy.Drove around their lot and checked their online inventory that showed they had other manual GT's in stock. So basically, we were lied to and denied a test drive because we weren't ready to buy right away.I had heard bad things from customers and potential customers in the past about Haldeman. Now, I've experienced it for myself. Needless to say, this dealer is off my list for life. I will never consider purchasing from them.I've had experience with dealers that do treat potential customers properly. This is not one of them. Go elsewhere.

Pattie Devlin

19 de jun. de 2010

By far, this was the very best car sale we ever had. I saw the used vehicle I was looking for on the web, and emailed and called to be sure it was still there before I made the hour and a half drive. Both responses came quickly, and yes, it was available. I arrived to find the car clean and ready to test drive. I cannot say enough about Wil Witmer, a wonderful, non-pressure salesman who handled our sale in no time. The owner, Sal Sarwar, has my complete respect. This is one classy dealership - they take care of both their cars and customers. We purchased a car with a cousin a few years ago and it didn't go this easily. I think our entire stay, from test drive to driving out was in under two hours. I'd purchase here in a heartbeat and will recomend them in to anyone.