Kingfisher (Eric)

21 de jul. de 2016

I was greeted warmly by Kent Cole at the door who was very personable, listened well and had the car at the price I wanted. We test drove it to my home nearby and he (and the car) was also well received by my wife so things sped along after that. Everyone in the dealership made me feel welcome, from the manager, the finance guy Kevin, the guy who did the final car cleaning and put the license plate on. We made the numbers work in my favor and I drove home within 2 hours of walking on the lot! I had a few minor service issues to work through in the first week but that was handled satisfactorily. I'm looking forward to a positive relationship with the dealer in the years ahead.

Britt Harris

21 de jul. de 2016

It was truly a great experience working with Jeff Marinelli on the purchase of my 2016 Chevy Silverado and Im sure hell see me again for my next purchase. His no pressure attitude and great communication skills really made it a comfortable buying experience. Thanks so much Jeff

Houston

26 de jun. de 2016

Felt no pressure in buying and worked on what I was looking for. Had what I was looking for in selection. Good overall experience at Haley.

LexiBug

25 de jun. de 2016

Kent was amazing to work with. He was very helpful and kind and assured all of our needs are met! Chuck was accommodating and made sure we left happy and satisfied. I could not have been happier with my purchase and the patience and time the staff spent with us.

JamesCrews

31 de may. de 2016

Ive bought a couple of trucks from Derrick for business and the experience was fantastic. I started looking for a truck for personal use and knew exactly where to go. I spoke with Derrick, he found me the truck I was looking for and in the matter of a few hours I purchased the truck. The experience was fast, easy, and friendly. Derrick is extremely friendly and professional and I would recommend him to anybody that is interested in purchasing a vehicle.

TLF

28 de may. de 2016

I went to the dealership just to look around. Barry was so patient and took his time showing me what they had in stock. I was in and out way faster than I thought I would be. I would definitely go back and work with Barry again.

CCS, II

23 de may. de 2016

I've purchased several vehicles at a variety of dealerships over the course of my life. I have to admit that Haley Chevrolet's Derrick Whitfield made my experience the best. We looked at several new Chevrolet trucks until we found the perfect fit for my style and needs. Once I selected my truck, the process moved efficiently and effectively. I'd definitely purchase another vehicle from Haley Chevrolet.

RBB

21 de may. de 2016

This was my first car buying experience and Haley Chevrolet was the third dealership that I dealt with. The first car that I was shown was outside of my price range. Derrick and Kevin, attempted to find discounts to bring the car into my price range but to no avail. Derrick then found a car within the region that was in my price range and fit my preferences. So far, I am happy with my purchase and would recommend the dealership to others.

Brianinvb

10 de may. de 2016

It was a real pleasure buying a truck from this dealership with the new salesman Danny Mastermaker. Awesome team work to go out of there way to make you have a good experience buying the truck. So in a few work, great price, sales & finance dept.....highly recommend!

Jacob Collins

2 de may. de 2016

I buy a vehicle about once every 5 years and I really dont enjoy doing so. Hunter Massie made the purchase as smooth as I could have asked for and I greatly appreciated it. I would recommend him to anyone who does not like pushy sales people. Thanks Hunter

fonz22

30 de abr. de 2016

I'm taken this moment to let Haley Chevrolet know how much I really really appreciated Jeff MarinelliI went in looking for a truck, saw one I liked, took for a test drive and Jeff made it possible for me to take it home over night. the next day I purchased it. Jeff's services went above and beyond my expectations to get things I needed done right! He didn't mind getting his hands dirty...THANKS AGAIN I REALLY REALLY APPRECIATED YOUR SERVICES!One satisfied customer,Alphonso K. Harris

GeeFamily4

17 de abr. de 2016

Our purchasing experience with Haley has always been a pleasant and enjoyable! We have purchased 4 vehicles and with each purchase, we have been treated like family. Our sale person, Kent Cole is the man! He is professional, very knowledge and makes you feel like you are a part of his family. He is very curious and patient allowing us to purchase a vehicle that fits our needs. We highly recommend Mr. Cole! Our service person, Chris Seavers is very knowledgeable and efficient in diagnosing and properly repairing any problems. We highly recommend Haley Chevrolet (Midlothian, VA) to anyone looking to purchase a new or used vehicle. They will provide excellent customer service and will treat you like family.

happy buyer

15 de abr. de 2016

was looking for a car but not sure what .They let me look answered anything I wanted to know. great help. Took test drive and was sold. car was ready to pick up when I came to get it.

Rick

13 de abr. de 2016

MY SALESMAN WAS BARRY FLORA. HE WAS VERY HELPFUL AND KNOWLEDGEABLE. I TOLD HIM WHAT I WAS LOOKING FOR, TAHOE LTZ, AND HE HELPED ME FIND ONE AND I AM VERY SATIFIED WITH MY PURCHASE. THE BUYING PART WAS VERY EASY. I USED USAA ON LINE TO GET THE BEST DEAL. ALSO, DENI DENNIS, SALES MANAGER WAS VERY HELPFUL AS WAS KEVIN HAGGERY, FINANCE MANAGER. WOULD RECOMMEND HALEY TO ANYONE LOOKING TO BUY.

Haley

4 de abr. de 2016

My entire purchase experience at Haley was very pleasant. My salesman (Kent Cole) did a fantastic job with making me feel comfortable in my decision to purchase a vehicle. Though Kent was extremely helpful and informative, he did not attempt to pressure me into making a decision that was not in my best interest. Unlike past car-buying experiences I have had, Haley's process was quick and painless. Many times in the past with other dealerships, my car-buying experiences have been dreadful. My Haley experience was much better than I expected. I will definitely consider Haley for future vehicle purchases.

bigmh47

1 de abr. de 2016

Dropped off truck for oil change and state inspection. Got call back saying truck would not pass inspection because of front brakes and rotors. They said items needed to be replaced to pass or they would put rejection on it and it was going to be around $500. I said no thanks because my brother works at Lexus and i was going to let him do it. I come to pick up truck and they said it passed inspection and they had just made a simple mistake. I am not a fool and having a brother that does this type of work i know what really goes on. Yall knew if another mechanic looked at it and saw it was fine and would of pass inspection yall would be in big trouble!!!!! So yall slapped an inspection sticker on it and said it was a simple mistake!! If I didn't have a mechanic in the family , like most people, Yall were going to charge me $500 for stuff I didn't really need and that is totally unacceptable and deceitful!!!!! Haley Chevrolet should be ashamed of themselves!!!!! I will never go back there and neither will any of my family nor anyone I can share this experience with, which will many!!!!!!!! I cannot believe in what lengths some people will go to squeeze money out of people who don't have it!! Yall are a disgrace!!!!! Have a good day.

SnyderB

1 de abr. de 2016

Walt and Management team at Haley Chevy did a nice job and didn't try any pressuring tactics. I had very specific request and they worked hard to make it happen. It ended up in me giving my business to them.

sdavis

15 de mar. de 2016

Over all I am happy with my experience at Haley Chevrolet and their employees. Was disappointed at the completion of the purchase of my used vehicle to learn that it only came with 1 key and programmable remote! When I asked if they could provide one, I was informed that they were not making any money on the vehicle sold, period. CHEAP, didn't even hear an attempt to sell one at cost or sell one without the "programing charge" which is nuts.

Olga Bates

12 de feb. de 2016

I'm very happy with my experience. Kevin Webster, our dealer, took excellent care of our family by going above and beyond in helping us choose the right vehicle. I was very impressed with his knowledge of the subject, sincere, no-pressure approach and warm personality. Everybody else in the dealership was very helpful and friendly. The Manager, Johnny, personally followed up and made sure we were taken good care of. I highly recommend this dealership. Thank you, Haley Chevrolet:)

Miketina

10 de feb. de 2016

Me and my wife couldn't be happier with the why Walt took care of us. We have been to a lot of dealers in the past, but this was one of the best by far. We were treated great from everyone in the dealership. Mike and Tina Myers.

Deb903

7 de feb. de 2016

We found the car we wanted online. Jeff had it brought over from the other dealer by the next day! He made the experience as easy as possible.

Glshaw06

29 de ene. de 2016

Walt was very patient and stayed way after hours to ensure that everything went ok with the transaction. He was concerned that I got everything I needed and wanted since the vehicle was going to be replacing the one I use to drive drive every day.

RobertsSilverado

18 de ene. de 2016

I travelled in late from out of state to look at a truck Haley had advertised online. Kent (legendary salesman) had it all ready for me when I arrived. After all that, the truck was just not going to suit my needs. Kent did not leave it at that. Kent found the perfect truck in inventory that did suit all my needs, Deni worked up a deal and trade-in that satisfied, and Tank got the financing deal through in no time. I left at closing time with an entirely different (and far nicer) vehicle than I had come to purchase. I would have never even looked at that expensive-looking of a truck on my own. They worked up a comparable deal on a MUCH nicer vehicle. These guys made it worth the trip! Thanks, J.R. Roberts North Carolina

Elliem93

18 de ene. de 2016

I just bought a 2015 Chevy Cruze and I am in love! Walt and the other employees went above and beyond! I will definitely buy my next car from Haley.

Fran 12

18 de ene. de 2016

Had a very good experience, our salesman Walt was very informative. I would recommend this dealership to friends and family Everyone went above and beyond..

Mike

5 de ene. de 2016

We recently visited the Haley Chevrolet dealership and purchased a new vehicle. All of the staff members from the Sales Manager (Deni Dennis), Sales Associate (Kent Cole) to the Business Manager (Tank) were extremely respectively, courteous and efficient. It has been some time since I have visited any business where the the customer is always right philosophy matched their performance.The dealership was recently opened and every team member has extreme pride in both the facility as well as their own individual professionalism. They are working hard to build a quality business and reputation, one customer at a time. We were given a tour of the facility by Kent to explain each department and how they could provide ongoing support for each and every visit and need for years to come.I believe that in addition to a good deal on the purchase of a new vehicle, I have professional contacts and friends to support me in any needs that may arise.Regards, Mike Michael B. Gill - C.F.P.S.

wcamp

26 de dic. de 2015

Haley Chevrolet did a great job helping me order and get my new 2016 Camaro. They kept me informed on what was going on and they delivering. The salesman ( Kevin Webster ) did a great job, and went above and beyond helping me.

Tungsten Equinox

25 de dic. de 2015

This was my first new car purchase. Charlie Brown is the BEST! He made the buying experience great! Haley Chevrolet will definitely be our go to dealership for future purchases!

BG Lady

19 de dic. de 2015

We got a good deal, the salesman Kent Cole was very helpful, the entire process was easy and we got Ally financing, and the paperwork was complete when we picked up the vehicle!

MTLacy

12 de nov. de 2015

Charlie Brown made the car buying process so easy - and fun! Charlie is a great guy and I would highly recommend him to anyone interested in purchasing a vehicle. He made the whole experience very positive and stress-free. Everyone at Haley Chevrolet was more than delightful and helpful. Also particularly helpful was Matt Spence, in management - he answered all of my financing questions thoroughly and really made sure I got the best with what I needed. Charlie and Matt definitely made a great team as they worked together to make sure I was 100% happy with my purchase and the process.

RIchardM

4 de nov. de 2015

I had a very easy and enjoyable experience finding and buying the car I wanted with Haley Chevrolet of Powhatan/Midlothian. Charlie Brown was very helpful throughout and did all he could to make the process as effortless on my part as possible. Would recommend to all.

truckguy

28 de oct. de 2015

The process was easy and stress free. I have been to dealerships where I felt as if I was getting "beat," but at Haley Chevrolet I was completely at ease and they explained every step of the buying process and every fee I was charged. They were fair and friendly.

Parkerslay89

23 de oct. de 2015

We have had some bad experiences with car salesmen before but this gentleman, Walt Roberts at Haley Chevy, was different. He was not only very knowledgeable but he was not pushy. He was very polite and great to work with. I am glad I was able to buy from him. I will send everyone I can to him.

z71man

9 de oct. de 2015

Derrick Whitfield our salesman was very energetic & enthusiastic. Knowledgeable about the vehicles he sells. He worked with us to get the vehicle we wanted, with the options we wanted and was very pleasant. Next time we need to buy a vehicle we will come to Haley first.

Gail Gentry

25 de sep. de 2015

I have been wanting a Used Cadillac SRX and have been shopping for one for a couple of years. I saw this one advertised in the news paper, so I pulled it up on line and looked at it. It looked neat as a pin online and they advertised it that way. On Friday I called the dealership to ensure that they still had the car before driving from our home in Eastern Goochland to Powhatan. They asked me what time would I be onsite. When I arrived it was very hot out and they had the SRX parked in the shade and cooled off and ready for us. It was everything that they said it would be as far as being clean and appears to have been very well taken care of. Charlie explained all of the features to us and we went for a test drive. He was a very good sales person as he did not pressure us about buying the car, but instead just wanted to make sure that we understood how all of the features operated. We bought it and feel like we got the best possible deal that a dealership would give you. It certainly was worth the drive and I would definitely deal with them again!!

SDyson2015

19 de ago. de 2015

Mr. Charlie Brown was wonderful, explaining everything I needed to know - most patient. Matt was great and the entire staff, including office personnel, made me feel at home. Will definitely be a repeat customer.

Silversides

16 de ago. de 2015

Great experience. Second new purchase from Haley but first for a Chevrolet. Haley will be my first stop when the time comes for the next purchase

lttp

30 de jul. de 2015

I had a great experience getting my new truck and Haley. Kevin Hagerty was very helpful and patient throughout the process. This was the second vehicle he helped me to purchase. Overall it was a great experience and I would highly recommend Hailey and Kevin Hegarty to anyone looking to buy a car or truck

tristycobb

24 de jul. de 2015

My wife and I drove four hours from the Eastern Shore for a 2015 Colorado which we viewed online as the best truck for its price throughout the state of Virginia. Our salesman, Kevin Webster, was a huge asset in our decision in the purchase of this vehicle.. He explained everything extensively and got us the best possible deal...

Amber R.

22 de jul. de 2015

I went to a few dealerships looking for a new vehicle and nothing can compare to my experience at Haley Chevrolet. Derrick Whitfield was an amazing salesman. He was helpful and kind and did everything he possibly could to make sure I got the car I wanted. He even cleaned my car himself once he realized the detailers had left for the day. He turned a stressful experience into a very positive one! They were fair with the trade-in and gave me way more than what I expected. Kris Goodwin found me a great interest rate that I could live with! He was super helpful and made everything so much easier that what I could ever expect. Anyone looking for a new car needs to go here asap! Ask for Derrick! It's worth the drive to Powhatan I promise!!

rockdoc

1 de jul. de 2015

I have been looking for exactly the right car since moving into the Powhatan area. I saw just the car I wanted and the rest was made easy by the great staff of Haley Chevrolet GMC. You could not ask for a better salesman than Kevin ( Tank ) Haggerty. He is the Internet Sales Consultant. He worked with me and overcame any hurdles we encountered. I must add that all of the staff made me feel at home. I look forward to many years of being a Haley Satisfied Customer.

wilson

26 de jun. de 2015

Bought a new truck in September from Charlie Brown so when my wife wanted a new camero went to see Charlie. Hour and a half later drove away in a red convertable very pleasent experiance

bigoak

17 de may. de 2015

Kevin was very helpful providing the necessary information to me in the purchase of my 2015 chevrolet pickup. He new the vehicle inside and out which helped me understand all functions that the truck included. This information was very important to me and helped me make my decision to purchase the truck.Kevin,s professional approach to the sales process makes him a valued sales rep to the Haley organization. I would seek him out when I am looking for a new vehicle and recommend him to my friends.Russell M Green

Mommom

15 de may. de 2015

Thank you Robert Caldwell for your patience and understanding. We had a very stressful and unexpected weekend trip. Thank you for your understanding. I'm very pleased with my car. The last new car I purchased was a 1997 Ford Explorer. I gave it to my granddaughter with 96000 miles on it. I needed a lot of help with understanding a new car. I'm very computer literate but not in a car. God bless and keep you, James & Shirley Chance

Shelley81

9 de may. de 2015

I cannot say more about Walt and the rest of the team. I got what I wanted for exactly what I wanted. They had great customer service and went above and beyond for me.

wvdoc

30 de abr. de 2015

My wife and I recently leased a Suburban from Kevin "Tank" Haggerty. The whole process was very smooth and Tank made sure my wife got the Suburban of her dreams! I highly recommend Tank and will certainly be dealing with him in the future.

apollard

26 de mar. de 2015

I saw a GMC 1500 online and upon calling the dealership Walt Roberts assisted us from start to finish. He had the truck pulled up front when we arrived at the dealership making our purchase experience easy, fast and stress free. Thank you Walt for your friendly helpful service.

chinkim40

10 de mar. de 2015

I have been looking around for a 2015 Tahoe and seemed like all the new fleet/rental Tahoe's were on sale. I looked around and Kevin from Haley seemed the friendliest and most willing to work with me over the phone and mainly through email. When I arrived they were quick to show me the vehicle and answered all my questions. When we got to the brass tax, we agreed to all the terms I wanted over email. They didn't try to haggle me or give me a price I didn't want. The deal went by quick and he even had my out of state tags ready for me to sign. Kevin and his team was great and I cannot recommend them enough. They are willing to work with you and give you the best deal possible. They even gave us the price we wanted for our trade. Will be back and will recommend my Soldiers to get a vehicle from Kevin. A++++. Kevin "Tank" Haggerty Internet Sales Consultant khaggertyathaleyauto.com(804) 441-9230

Richard Lavoie

9 de mar. de 2015

My wife and I were very pleased with both the price and service we received at Haley Chevrolet GMC. Kevin was very helpful and a pleasure to deal with. He helped to make purchasing a new truck a very pleasant experience. Thanks to him and all the staff there at Haley Chevrolet GMC.

Tracyzaun

12 de feb. de 2015

We had an excellent experience buying a car for our daughter. We got a great deal, no need to negotiate because the price was very good. Charlie Brown was great. We wanted to surprise our daughter and he was very accommodating when we asked to show her a used car and allow her to test drive thinking she was going to have to plea with us to buy the 2006 car with 60,000 miles. It was priceless to see her when she found out we had already bought the new 2014 Chevy Cruze for her. Thank you Haley, and Charlie for making this a very special memory.

Silverado

4 de feb. de 2015

After visiting several dealerships Kevin and the folks at Haley Chevrolet put me in a new Silverado at a great price. The whole process was smooth and they made this one of the best truck buying experiences of my life. Thanks.

kng275

26 de ene. de 2015

I had a wonderful experience purchasing my new vehicle at Haley Chevrolet GMC in Powhatan, VA. The staff was extremely helpful and knowledgeable. They made purchasing my vehicle run seamlessly. Everyone was extremely friendly and made me feel welcome and comfortable. I thoroughly enjoyed my experience and would like to thank my sales associate Joey for his attention to detail and dedication to ensuring I was happy with my new Acadia.

derek delotto

15 de dic. de 2014

Just want to thank the techs and service writers at capital/Haley of powhatan VA. I limped my car in late night last week after some squirrels decided to make a meal out of my wiring harness and some injector wires as well. Both Chris and todd communicated with me early the next morning what had happened including pictures of the damage I couldn't see the night before. I like to think any lesser dealership would have told me I needed a whole new wiring harness, but instead they took the time to repair only what was necessary, and completed the work before lunch time the next day... Thank you again, not only for your timely work, but for your honesty in the matter...Derek De Lotto

Gpawboots

24 de jun. de 2014

Kevin was not at all up front with me about the issues the 2004 Jeep Liberty had. He or the dealership did everything they could to cover up or hide the problems with my Jeep. They/he adjusted the stero so that the ONLY good speaker in the vehicle was operational the other three were completely blown. Additionally, two window regulators failed one only two days after the sale was complete and the second after about two weeks. I offered to buy the parts and asked if they would install them for me. I was told the vehicle was "AS IS" an it was my problem. Now after almost 2 1/2 months post sale I still don't have the title to my Jeep because of their errors and the when they did receive my title back from DMV instead to mailing it to me on the day they said they would it sat on another persons desk over the weekend and didn't get mail becasue he didn't want to delay his vacation. So his time is more important than his customers satisfaction. BAD SERVICE, BAD CUSTOMER RELATIONS AFTER THE SALE. ALL SMILES AND HAND SHAKES PRIOR TO THE SALE!!! I'LL NEVER DEAL WITH CAPITAL EVER AGAIN!!!!

plunkettjr

5 de abr. de 2013

my sierra had an engine issue covered by warranty. kris is just like everyone else at capital powhatan, friendly honest , they are good people. buy a vehicle from them, you will not regret it.

4121

17 de mar. de 2013

As a police officer I depended on Sparky, Chris and Kris to service my patrol vehicle. As a husband and father they cared for my family's vehicles. They have always provided the type of care for my family that I never felt that I had to be there to supervise a transaction.Charlie Brown has worked as a salesman in the county for many years. Prior to this rating I knew Charlie to be an honest man who was genuinely concerned about each customer. This is rare in the car sales business.Knowing that I had an honest salesman who would not attempt to pressure me, and provide me with only the product that I wanted, as well as a service department that would support me and my family, I decided to turn to Capital in Powhatan County to purchase a new Chevy Cruze. Charlie went out of his way to make sure that the car was right for us by offering test drives and information.If we ever have a problem with the Cruze, and when we have a problem with our older vehicles, I know that Chris and Kris will treat my family as a member of theirs would be treated. I also know that Sparky will make the repairs in such a way that the vehicle is safe and the repair cost is as low as possible. If Sparky recommends a repair, you should get it done.This is a country dealership. No slick-haired salesman who have a deal "if you sign right now." Just honest people that you can actually talk to. I've seen customer stop by just to say hello or drop off food. Oh yeah, they had the lowest price on the Internet too.

sm58hh

22 de feb. de 2013

I have always had great service with Chris. I have followed him everywhere he goes. I trust Chris with my car. I know I will get great service there. He is great to work with.

tjoslhawkins

21 de feb. de 2013

Capital Chevy GMC in Powhatan, VA has always done an exceptional job. Quality and integrity best define the foundation of their service. Chris Seaver has been working with me in regards to my GMC Sierra for over 3 years. He is one of the biggest reasons I continue to seek service at Capital. He is an excellent listener and demonstrates great patience with me. When it comes to the mechanics of vehicles I can admit I know very little. Recently I had to get some major work done to my vehicle and Chris guided me through the process answering all of my questions and offering me a very competitive price. I have recommended Capital to all of my friends and family. Chris Seaver is one of the biggest reasons I will continue to purchase service and vehicles from Capital Chevy GMC in Powhatan, VA.

SH52

21 de feb. de 2013

I know when I take my vehicle in for service; Ill receive good value for the price. Chris Seaver has always been able to meet or exceed my expectations regarding customer service and satisfaction. Keep up the great work Chris and the rest of the Capital team.

95vthokie

20 de feb. de 2013

I brought my car into the dealership for routine service. Chris Seaver was very polite and friendly. The service was performed promplty and as described at the price quoted. The overall experience was good and I will continue to use their service department for future needs.

djw6590

20 de feb. de 2013

The only reason I have a GM is because of the service I get from Capital. Otherwise, I'd own a VW or Honda. Thank you.

dmlasset

20 de feb. de 2013

I buy my cars for Capital GMC and have all my service done there. I love dealing with Chris Seaver for all my service needs. When buying a new car I always rely on my friend Charlie Brown... I feel like they are my friends ... Thanks

rdlejc

20 de feb. de 2013

Chris was very professional, polite and friendly. Seemed to only care about my concerns and my vehicle. Will be back again and again. That young man is a keeper and a positive force for your dealership. I also LOVE his accent! :)

TAlvisJr

20 de feb. de 2013

Chris has always been helpful, fair, prompt, accurate in his diagnosis, and friendly! He has been willing to work with my schedule, do research to find the appropriate repair needed, and has even stayed after hours to get our vehicles fixed properly.

Hadmoneyb4u

20 de feb. de 2013

I have purchased 3 vehicles from Capitol for one reason. The service department. Chris and this group of guys go above and beyond to ensure that I have a positive experience and my cars get paired correctly. I have all my cars serviced by them. They always have time for me and my wife and we are treated like family. Thanks

powhatanharpers

20 de feb. de 2013

I have been well informed about the work needed on my vehicle and the cost of that work. I can always count on my vehicle being well taken care of and the quality of work very good. The staff has been very helpful and friendly.

TDalton23

11 de oct. de 2012

The atmosphere of the dealership was comfortable. I liked how the staff was courteous, friendly, and very easy to get along with. They answered every question I had with no trouble at all.

INFRecon116

10 de oct. de 2012

Charlie Brown and the entire team at Capital have been a pleasure to deal with. Charlie really went the extra mile, even staying after hours to accommodate our hectic work schedules. This was truly a "no-pressure" sale which was a relief after having dealt with high-pressure car dealerships in the past. Capital has a customer for life. Great job guys!

Nonniej

28 de ago. de 2012

My son bought two trucks from Kent and highly recommended him. My car was totalled so I needed a new one. I contacted Kent with my wish list and he located a car with everything. He treated me like a responsible adult, was vey knowledgeable and very pleasant. High point of the transaction was the delivery . Kent walked me through the stuff I needed to know to get home and has checked back a few times. I am a very satisfied customer!

janetclee

10 de ago. de 2012

Work with Capital GMC in Powhatan was a wonderful experience. I purchased a new 2013 Malibu which I am in love with. Kent Cole, my salesman made the process smooth, he was patient and was able to meet all my needs and expectations. Phil Gracik, as Manager, sealed the deal for me. I never felt pressured and they made the car buying experience the best one I have ever had. I would totally reccomend Kent as the salesman to ask for and I would highly reccomend this dealership.I look forward to a long relationship with the dealership and will never hesitate to reccomend them to anyone!I love my car!Janet LeePowhatan, Virginia

johndeeregrl0810

9 de ago. de 2012

We can't Thank Charlie Brown enough on our 2012 Acadia. I LOVE MY NEW TRUCK!!! Everybody at Capitol is SUPER FRIENDLY and NICE. Charlie went out of his way to make sure I got the truck I wanted instead of the basic Version my husband wanted. Charlie went over everything to us about the vehicle and onstar before we left the parking lot. Charlie is the BEST THANKS AGAIN!!!

tawiggins

2 de ago. de 2012

Kevin was very helpful in finding the right used car to fit our needs. He listened to what we were looking for and made sure we left with the right car.

Ronald.Saunders

30 de jul. de 2012

Kevin was friendly, very helpful, and very informative. Phil assisted me while Keving was gone on an errand and was also very helpful. I really can't think of anything more that could have been done to make the visit any more pleasant. Thanks to all at Capital and I plan to continue giving my business to them. RBS

mudflap

27 de jul. de 2012

kent was very friendly, personable, and understanding. but beyond that. he knew what it was going to take to make me and my wife happy, and accepted nothing less. there were challanges, but he did whatever it took. he had a quick understanding of the type of vehicle i was looking for as well as the options that my wife preferred and took me right to it. ok , he knew where it was on the lot.... then he took the time to explain every knob and button on it. very knowledgeable about the vehicle he was selling and made sure the options were what i wanted or needed. he explained the differrences in vehicle pricing and how it would effect payments, so we could get the most and the best for the least. then , in what seemed like no time flat, the financing department found fantastic financing that was right on target for the payment i was looking for. i got what i wanted, for the price i was looking for, in a short afternoon. effortless car buying! thank you kent and the whole team at capital.!!!

jimmyskyline

23 de jul. de 2012

I was in the market for a used Volvo 240 (yes; I know; a very old car, and not one that one normally aspires to have) to have as a second car and as a sort of a restoration project. I went on Cars.com and set my range pretty far out, since 240's are not exactly the most plentiful of vehicles. I happened to come across one on Capital's lot that had 158,000 miles on it, so I sent an inquiry in on it. I also clicked on the link to Capital's website and did a little research on the dealership to make sure they were reputable. I live in New Jersey, so if I was going to make a 5-6 hour trip to purchase a special vehicle, I wanted to make sure these people were straight up.I came across Kelley Rourke's name on the website; she was listed as an internet sales representative, so I decided to send her a message with all the information she would need to get back to me, as well as all the information on the car. This was on a Saturday night; I figured I would be hearing from her sometime that Monday around 10-11:00. Nope. Maybe Tuesday......no....not Tuesday. As a matter of fact, it took her quite some time to even acknowledge me....9 DAYS, IN FACT!!!! By this time, I figured that the car had been sold or wholesaled,as she was sending me "blow off" emails to make it look like she was doing her job and providing *cough cough ahem* "great" customer service after what I can guess was deliberately dragging her feet on a lead that she thought was some "poor" bum all the way up in New Jersey who wanted a 22 year old piece of junk and was likely only playing on the internet after a Saturday night looking at porn online. News flash.....the last time I checked, I was a Public Safety Officer at a county college up here in New Jersey making $45,000 a year, a part time armed security guard making another $30,000 a year, college educated, and the owner of a 2009 Toyota Camry SE THAT I JUST PAID OFF!!! I don't think "bum" or "poor" are accurate descriptors here.....and the porn thing; not exactly my cup of tea.Anyway, by the second "blow off" email in which she failed to provide me any pertinent information, as I had requested, or even reach out to me via the telephone to give me a price or even let me know the vehicle was still available, I sent her a very strongly worded response letting her know that I was not at all happy about her very obvious apathy to my inquiries. Her response to this......well; we're still waiting on that one. Judging by her track record, and the time in which I sent it, I should be hearing something any day now!I sent an email to the Dealer Principal, Mr. Poulos, as well, to express my dissatisfaction, and he has very obviously taken no interest in the fact that a cash buyer with $4,000 in hand, ready to possibly make a trip down to Virginia to buy a car from him was treated like something on the front lawn that was ALPO the previous morning, if you know what I mean.Now, will I ever buy a car from Capital? No....especially after this, and additionally not likely, considering the distance between my home and them. Will my neighbors ever be considering a purchase from them, being that they are so far away? Highly unlikely. However, if you are reading this, you are likely considering a purchase from them, and educated enough to know to steer clear of them. If they treated me like this, who is to say they won't treat YOU like this? I was obviously pre-qualified and judged sight unseen, so this is not obviously an organization you want to buy from. As for Ms. Rourke, I'm going to guess that she didn't learn the part of the sales process that says that EVERYONE IS A BUYER, and she must've fallen asleep during the film on professionalism and prompt follow up!

wasteofmytime

22 de jul. de 2012

This rateing is based on the actual performance and service the dealership provided. Very satisfied with the overall experience. The people, facility, vehicles on the lot and service bay was top notch! Great Job!

lennickj

17 de jul. de 2012

I lived at Lake Gaston NC for several years, and all my business was with Sadler Chev. in Emporia. When the dealership was sold I transfered my business dealings to Capital GM in Powhatan because it was much closer to my new location in Amelia Va. The entire staff at Capital has been very friendly and knowledgeable. I have bought and traded several cars and trucks from them. I wouldn't go anywhere else for service or a new vehicle even though GM as a company is getting a lot of bad publicity relating to it's govt. dealings and out of the country dealings namely communist China. To GM Corp.You need to reconsider your dealings with Communist countries. There is a growing dislike by real America(working class)Patriots.Jim LennickCorporate Pilot

kmpierantoni

11 de jul. de 2012

Charlie Brown was our salesman and he did a fantastic job taking care of us! All of the employees at Capital were friendly and did a great job but the salesman either makes ...or breaks the deal. Charlie made the deal and we are very happy with our purchase. Charlie did a superb job of taking care of us from the time we first met him...til we walked out with the new keys! Great job!!!

leslie willis

28 de jun. de 2012

I have purchased cars in 6 different states.This was my best experience ever.Kent was knowledgeable, helpful,patient and real professional.The above also pertains to Brooke Hicks,Finance.This is the first time I have participated in a review like this.

grnydi

19 de jun. de 2012

When we went to Capital I only wanted to deal with Charlie Brown. I have known him forever and value his advise!! He showed us lots of options, helped narrow the choices down and when we thought all was lost he came up with a Jeep for us!! We are thrilled with it. I had never wanted a jeep but under his advise we tried it out and it just felt right! Thanks go to Charlie!! A job WELL DONE!!!

mbaltz

30 de may. de 2012

I just purchased my second vehicle from Capital Chevrolet, and both experiences have been great. Peggy Beach and Phil Gracik went of their way to find additional rebates from GM to help get me the best possible price on my new Silverado. They were more than fair in the appraisal of my trade, and they maintained a low pressure approach which I appreciated. We have also dealt with Chris in the service department since buying our Suburban in 2008, and he has always gone out of his way to take care of any problems.

fowleas

2 de may. de 2012

My interaction with Capital Chevrolet was one of the most pleasant car buying experiences that I have ever had. Everyone was extremely friendly from the receptionist to the sales consultant to the service manager. Kent Cole was my sales consultant and he was very knowledgeable about the vehicles and was willing to show me as many vehicles as I wanted to see, both new and used. There were no high pressure sales tactics. I would higly recommend Kent and Capital Chevrolet.

Barbaraellen

23 de abr. de 2012

Our buying experience at Capital Chevrolet was a very good one. Charlie Brown was the salesman who worked with my wife and me. He showed us the cars we were interested in, both new and used. He had us test drive both cars that we were interested in, and worked up what we felt was a fair price. We had been to several dealerships, but we found that Charlie was more knowledgable and understanding in the type of vehicle we wanted. He went into great detail in explaining all the features of both vehicles. I feel that we will continue to use Capital for service to the vehicle purchased. We would also recommend Charlie Brown and Capital to anyone interested in a purchase of a new or used vehicle from Capital.

tburleson18

16 de abr. de 2012

We bought a 2011 Terrain last year from your dealership and worked with Kelley Roarke. She was very friendly and helpful during the sale. She has also been very helpful since the sale in March 2011. I lost my wedding ring in my car last September, and could not find it. She made an appointment for me at the GMC dealership on Laburnum to take the driver seat out of the vehicle, and they found my ring. I can not express how happy I was to find my ring. Kelley is always helpful no matter when I email her or what my email is about. We have used the service department once and they were also very nice and helpful. Once again, I booked the appointment through Kelley. She is a wonderful employee.

ses729

16 de abr. de 2012

I would like to say that Chris is an asset to your company! I had just brought an 2008 Suburban and had it only 2 weeks and notice the door handle was falling off and my battery had left me stranded 2 times. Chris had fixed all my problems with a smile and made me feel like a valuable customer! He actually remembered me from about 13 years ago from where he was in a service department when I brought my first car. I did drive 45 minutes to come back for this service and having a company like this take care of me without any hassle made me want to share what a great delearship this place is!

vinceandelizabeth

5 de abr. de 2012

Went the extra mile to beat a competitors price while providing great customer service! Looking forward to sending all of my friends and relatives to them.

VeroBeachMan

2 de abr. de 2012

I want to thank Kelley Rourke for her constant communication thruout the buying process. She made me aware of financing options when I asked what was available and she kept me informed of rebates and incentives that were out there. Kelley was very helpful answering any of my questions that came up. I had never purchased a vehicle from Capital before but they had a selection of the basic Colorado work trucks that I was looking for, unlike other dealership websites in the area. Purchasing a vehicle is strictly a business decision for me and I will typically purchase where I can get the best out the door price even if it means out of stste. I was originally going to sell my old truck myself but ended up trading it in after talking with Patrick Luedecke a couple of times. I appreciated his genuine sincerity,honesty,integrity and friendliness .I gave Capital Chevrolet a great rating because of the great buying experience I had and the two people that I dealt with in the buying process.

Mkersey

29 de mar. de 2012

I have been very pleased with the great staff at Capital. They have all be highly professional and have outstanding cutomer service skills. I feel very happy each time I leave , they truly do an excellent job! Also Carla in financing is awesome, she made the buying process a breeze, she's a true asset to the company.

leroyfather

28 de mar. de 2012

Service is outstanding. I feel guilty that they always roll out the red carpet for me. Extreme professionalism is off the charts and greatly appreciated.

ses729

16 de mar. de 2012

This dealership was very friendly and straight forward, which we prefer. Employees were very nice and helpful to us. Nice country dealership with a great atmosphere.

yvetteburke

5 de mar. de 2012

Kelley, the internet sales manager was the first person I spoke with, but she was out of the office on the day I wanted to come in. She referred me to Kevin who had several appointments that day. Kevin was free when we arrived and had received all the info from Kelley. When Kevin's appointments kicked in, he asked Kent to work with my husband and me to close the deal. All three were very helpful and pleasant. We received outstanding service and it was a pleasure to do business with Capital! We love our vehicle and the Capital employees ensured that it was a good fit for us.

gpo911744va

16 de feb. de 2012

2001-2012 I have driven Chevy (police package) Impalas. During my 40 years of public service I started my career driving the full size 440 Plymouth. The time span and changes in styles afforded me the chance to drive many styles of interceptors and at speeds/conditions the average driver should not encounter. The modern Impalas proved to be the most responsive and reliable vehicles I drove. With my retirement I began to seek a replacement for the Impala that had been my daily driver. After weeks of checking out other front wheel drive cars (a definite Impala handling advantage) that offer comfortable 4 adult seating and ample trunk space I returned to seeking a new Impala. Reviewing web info and afternoon lot visits resulted in a drive to the Powhatan, Capital Chevy GMC site. Upon arrival I was greeted by Kent COLE; salesman. He started by asking if he could assist... and then he listened to what I had to say without trying to direct the conversation or redirect my stated goal. I found Kent to be as comfortable to work with as it would have been to be chatting with an old friend. His actions resulted in me driving away in a 2012 Impala. From my purchase experience, Capital can do no better than Kent and Carla. Even though Carla had the task of taking my money, she made it and the pound of paperwork painless! Don't know if I will be successful in providing future sales but my family and friends will now be directed to Capital (Kent in particular) when they mention they are in vehicle seeking/purchase mode. I have not had a better car buying experience; the 45 minute drive was well worth it. No one cares how much you know, until they know how much you care! Thanks for caring Kent.

SandyTDuncan

18 de ene. de 2012

Late last year, test drove the 2011 V8 Camaro convertible. Although I loved the look of the car, didn't like the way it drove or handled, or the pricetag! I had given up on the Bumblebee and was even looking at Ford Fusion hybrid and Edge, but not ready to move on anything. Suddenly got call from Kent last Thursday. They just got in a pre-owned, low mileage 2011 V6 yellow Camaro convertible. My husband and I went over that night, test drove it and told Kent I wanted my mechanic to look it over first. Next day did so, passed with him so Friday afternoon, effortlessly and hassle free, traded in my 1999 Aurora and drove home my Bumblebee! This is my first convertible and 3rd Camaro -- actually still have my 2nd Camaro (1981). Kent had been looking out for me since I told him and his manager that the other one was over my budget. When this one came in to the dealership, he thought of me! Today, they are putting the protection package and detailing the Bumblebee. Carla was a joy to work with...knew her already. Got great deal on financing.Thanks to Kent's tenacity, I got my Bumblebee. BTW, the V6 has great acceleration even with better gas mileage!

2012 Camaro 2ss

18 de ene. de 2012

Great customer service, made buying our new car easy and quick!!! Kent kept us informed every step of the process. We will be buying a truck in about 3 years and we will come back and ask for Kent!!!

jbates

16 de ene. de 2012

I went initially just to drive two Impalas. I was just beginning my search for a new car. I didn't want either of the cars I drove, but I left thinking that no one tried to pressure me into anything. There were no cheesy sales pitches. The manager even offered to look at a car I was considering that was being sold privately. The next day I went back to drive the Malibu and loved it. I feel like I got a good deal. I did research on line for many hours before purchasing. Kelly knew everything about the vehicles. She answered questions before I asked them. We had fun talking and laughing, but she was always very professional. Carla was a wonderful finance person. She did not try to sell me anything extra or push me into anything. She made recommendations. She also found me a better interest rate than my credit union had promised. This was my first experience purchasing a vehicle on my own and they made it a good one. I would definitely recommend them (already have) and would definitely go there again.

Geri Mahan

11 de ene. de 2012

We were very specific about the features we wanted on a used truck and had been disappointed when we found out that a truck we had decided to buy was already under contract! But, Kent Cole kept us in mind and promptly found another truck that was just what we were looking for and actually an even better buy. Not wanting to finance, we made a $500.00 down payment until we could transfer funds and pay cash which we did on 01-07-2012. No one made any demands or hassled us over the delay. As promised, the truck was beautifully detailed, gased up, and ready to roll! The entire staff was friendly and fulfilled their various duties in a prompt, efficient, and courteous manner. All options, features, and legal responsibilities were demonstrated and/or explained in great detail. Everything went very smoothly and we look forward to doing business with you in the future!Respectfully Yours,Bill and Geri Mahan

bjg2716

5 de ene. de 2012

I have been a service customer at Capital for several years, and this was my first vehicle purchase. After I called to inquire about a used truck, Kent Cole had the vehicle parked next to the showroom and ready for my inspection and test drive. It was a very busy day for the dealership, but Kent and the other folks were very attentive and friendly, creating a very good sales experience.

babrisz

6 de dic. de 2011

I was searching for a used GMC Duramax and inquired (via the internet)about one Capital in Powhatan had on the lot. Kelley contacted me the next day and over the course of a week I purchased it. She was very friendly, I never felt pressured, and she knew all about the truck. It was the easiest car buying experience I've ever had. I will definately call her when I'm ready to purchase again and so should you!

jcalhoun50

4 de nov. de 2011

Peggy was knowledgable, helpful & a pleasure to work with! This was our third occasion to complete a transaction with Peggy. They have all been conducted in a professional manner, yet friendly & pleasant. Peggy is a GEM!!Betty & JW Calhoun

subsailor24

31 de oct. de 2011

Price negotiation was done prior to arrival and saved alot of my time which I appreciated. Peggy is great and addressed every one of my concerns immediately. I couldn't have asked for a better experience purchasing a new automobile.

bgatesmoor

19 de oct. de 2011

Travis has been extremely helpful with every car we have bought from him - I am just getting ready to buy our fourth car in two years from him and would recommend him to everyone in the market for great service and a great product. Carla Bergman has also been very helpful.

55 jimmy

17 de oct. de 2011

John in Parts is excellent very Knowlable Two service writters are very acomadating and efficient The head deiseal mechanic is the best Th ey have B and G products

Intovettes

17 de oct. de 2011

I was able to get my vhicle in for service without an appointment, although I recommend an appointment. They were able to get my car in right away. Before I knew it my car was ready and I was gone. This is typical of the service I have received at Capital Chevrolet/GMC.

Hardiman5

11 de oct. de 2011

Great place to by a car! Kevin Haggerty was awesome, never felt pressured! Answered all my questions and put me in a nice ride that fits me, my family and my budget! Easy sales experience from start to finish!

woodyjenks

10 de oct. de 2011

Working with Kelley Rourke in the purchase of my used Silverado was an outstanding experience. Kelley is knowledgeable, thorough, and responsive. I highly recommend her!

mmoore04

27 de sep. de 2011

Kevin and the team were very easy to work with. They found a vehicle that met our criteria perfectly and gave us a fair amount for our trade in. The team did not play games and were a pleasurew to work with.

mmnms

23 de sep. de 2011

I enjoy the whole experience. This is the fourth car I purchased from the dealer and all have been a great experience. All my vehicles are serviced at the dealership and the total team is the reason I keep coming back. They rock!!

MammyM

21 de sep. de 2011

Travis was very helpful in finding the car that I wanted. I had decided that a red vehicle was the only color I would consider. Travis worked very hard and found the perfect SUV for me. He explained everything about the new car to me and was willing to come to my house and take me to the Dealership to pick up my new vehicle. I would work with him again if I ever decided to purchase another car.

donithan

4 de ago. de 2011

I had been a loyal customer of Dominion Chevrolet/Buick/GMC for 10 - 15 years. When I went looking for a new Chevy Suburban, Capital's deal was far better on vehicle price and trade in value. I was extremely pleased with the offer and the people I dealt with. Victor Storrs was the salesman I worked with. He was very well informed and did not push us into the deal, which we greatly appreciate. Overall, I was extremely pleased with the entire process.Thanks,Jim Donithan

srq221

16 de jul. de 2011

While traveling from out of state I needed a fuel system repair, an alignment problem and some transmission service. I was able to get the work done immediately, no appointment and no waiting. Car was done on time as promised for a good price. The Customer Service reps, Kris Goodwin and Chris Seaver, were outstanding, very friendly and knowledgeable. I have never experienced this kind of service before. Kudos to Capital Chevrolet.

Intovettes

16 de jul. de 2011

We have been using their service department for a year or so and have been very satisfied. So when we were in the market for a used vehicle we wnet there. We found several that were good candidates. Peggy Beach was most helpful and professional. She worked at our pace and was not too aggressive. We found what we thought was the perfect vehicle ubt wanted to look around at other dealerships. We were not given the scare tactic of "it may not be here when you come back. We looked around and found that the vehicle and price at Capital were the best. When we returned we purchased the vehicle and found there are other benifits to purchasing from Captial. In addition to the no pressure sales, we got free inspections and a great service department. Peggy was friendly and we were generally more comfortable at Captital that we have been at other dealerhsips. The entire purchase process was painless and quick. We have been at other dealerships for many hours just trying to purchase a vehicle.One thing that I was most impressed with was the "Service Walk". Peggy took us to the service department, even though we were already customers. She said that they did this for all customers to make sure we knew where to bring the vehicle for servcice and meet the Servie Advisor.Working with Peggy was a pleasurable experience and the entire Capital staff is great.Overall we are Extremely Satisfied with our experience at Capital Chevrolet in Powhatan, Va.

LBunce

24 de jun. de 2011

After 2 months researching our next vehicle, we decided on a Chevrolet Equinox. Capital Chevrolet had one of the largest selections of Equinox in our area. Kevin Haggerty spent 4 hours with us as we looked at every Equinox on the lot, went thru each vehicle's features, and strived to help us find the vehicle that met our needs and wants. Kevin was extremely patient and knew the cars inside-out. While the vehicle we ultimately selected was not on the lot, Kevin's persistence led us to find that the perfect car was on it's way to their dealership from Detroit. We love our new Equinox!

POshanick

23 de jun. de 2011

Kelley was extremely attentive and engaging, making sure I knew virtually everything about the car I purchased. She was prompt and polite, and made what could have been a nerve-wracking experience very pleasant and exciting. Thank you, Kelley!

veola brown

23 de jun. de 2011

We found a Yukon online that had the interior and features we were looking for at this dealership. We called and spoke to Kevin Haggerty who was very helpful and continued to follow up for us with information we needed before driving 5 hours to purchase the vehicle. He was very friendly ,knowledgeable and easy to work with. They went out of their way to accommodate us and had everything taken care of when we got there. He has continued to follow up and ensure our satisfaction. It was a very pleasant and efficient buying experience.

jeanp601

2 de jun. de 2011

I purchased my Chevy Traverse from Capital Chevy after Travis took the time to drive it to my house personally for me to test drive. Ii was very cold-too cold to drag along my 2 yr. old granddaughter. I had several minor problems with it and every time I took it in, Chris helped me right away. It had to be taken in multiple time until all problems were resolved. The whole service department was so great to get everything corrected. Travis would take the time to come back to check on the progress even though his selling part was done. I am so thankful I found this dealership and still drive over 60 miles one way to have all repairs, maintenance, and state inspections done by them because they are the best. I will buy my next vehicle there based on the great overall service and repairs I have received. They are the gold standard for auto dealerships. I would recommend them to anyone.

dmwphoto

25 de may. de 2011

I contacted this dealer after searching for a new corvette online. They had the color I was looking for. They invited me to come take a look at it. I went there shortly after my phone call and met with Kent Cole and Phil Gracik. Very professional, and considerate of my wants and needs. In less than 90 minutes I was on the road in my new corvette. If you like a family atmosphere, low keyed, yet highly knowledgable staff then I encourage you to go out to Powhatan and visit these folks. Kent Cole is a superb sales associate that you will enjoy working with.

lsnyder09

22 de may. de 2011

I am very pleased with my experience with Capital Chevrolet and specifically, Kevin Haggerty. He is very knowledgeable about the products offered and is always warm and friendly. We had excellent communications from the first call through to the delivery with no pressure and sound advice. I highly recommend them.

paulhollandsworth

20 de may. de 2011

After deciding to trade my convertible for a light duty p-up I started a search among numerous dealerships, initially looking for a low mileage used vehicle. I soon discovered they were scarce and almost as expensive as new ones. I then narrowed my search for a new truck and, after visiting 3-4 other dealerships I stopped by Capital & was greeted by Kent Cole, who was very friendly & easy to converse with. He showed me his inventory and I left advising him I would need time to think. After sleeping on it, I felt I wanted to see if I could make a deal to purchase a Colorado.Upon arriving at Capital the next AM, Kent saw me arrive and pleasntly greeted me. To make this story no longer, we reached a deal that I was very happy with. Kent is very knowlegable, does not use pressure tactics, and made this purchase one of the easiest & pleasant I have experienced. I would highly recommend Capital to anyone.Kent also introduced me to numerous other staff who were just as hospitable as Kent.Paul HollandsworthPowhatan, VA

sportsfan48

11 de may. de 2011

We purchased a new Malibu from Capital. Peggy Beach was wonderful to work with, she was very friendly with no high pressure sales tactics. She worked hard to make sure we could test drive the cars as many times as we wished. Peggy is very knowledgable and friendly, very easy to work with. I highly recommend Peggy as someone you would want to have sell you a new car.

hospice101

27 de abr. de 2011

Most comfortable I have ever felt at a dealership. Felt no pressure- everyone was so helpful especially salesperson Kent. He went above and beyond to make sure I got what I wanted. Would recommend to anyone!! Even when I needed to return to get protective coat applied the rental car process only took minutes!

david7

6 de abr. de 2011

I have been a proud GMC owner for several years. The whole staff has been very nice to work with. Chris and Kris are very knowledgeable and easy to get along with. I reccomend the whole experience to anyone.I love the new option of getting info. by way of the internet.

jpetri3075

4 de abr. de 2011

Excellent experience. Kelley Rourke took the time to explain all the details and features of the vehicles I was looking at and made this one of the easiest purchases I have ever made. The dealership was very fair with regard to my trade in. I would definitely do business with the folks at Capital for my next vehicle.

dbnichol

25 de mar. de 2011

Kevin Haggerty was a great person to work with. He was calm, not pushy, and was very interested in ensuring we got what we wanted. He spent time with us on three occasions and was very customer service oriented. He personalized the sale and for that we are very happy and will continue our business with Capital Chevrolet. Best Regards, Brian & Marci Nichol

deezee4577

22 de mar. de 2011

Chris was very knowledgeable and very helpful when i came in to have my car serviced. He was very friendly and made me feel at ease about spending so much money on my car. I definitely felt that he and the tech gave me great service and left feeling confident that the work was done correctly. I will be back for all future service needs.

elmorew

14 de mar. de 2011

did not ask me if i wanted extended warranty. when i pick up the truck it was not ready after i called and told him what time i was going to be there.the detail on the truck was terrible hard rain drops on windows were terrible ithink they did not care at all just wanted money and a sale.not very good experience.

barbelrobin

10 de mar. de 2011

On March 5, 2011, I purchased a new Impala. The sales rep was Peggy Beach,Capital Chevrolet, Powhatan, Va. The rating above was based on very professional sales rep and dealership personal. Totally satisfied. A pleasant experience. Thanks.Elman Robinson, Powhatan, VA

gregrachellerichards

10 de mar. de 2011

We thoroughly enjoyed our buying experience with Capital. They were beyond helpful and super friendly. We have been to several dealerships around our area and were disapointed with most of them. Capital not only beat the other dealer prices, they were by far the easiest to work with. Kent Cole was the nicest, most knowledgeable sales person we spoke with during our search for a new vehicle. We would highly recommend this dealership to our friends that are in the market for a new or used car.

nataliejohnson5

2 de mar. de 2011

WOW! Capital Chevrolet GMC is a wonderful dealership. They know the true meaning of southern hospitality and exceeded my expections. Everyone is very friendly and answers any questions I had. The service is outstanding. I received a courtsey call a day after I purchased my vehicle and also a couple days later an email. This really showed that they appreciate your business. I was also able to easily reach them when I had a question on my vehicle. I am an out of state buyer and I will go back to them for all of my vehicle needs. It is worth the flight or drive!

firetom15

2 de mar. de 2011

This is the 5th vehicle that I have purchased from Capital GMC in Powhatan. Every experience has been wonderful. I have always left feeling like I got a great deal on my vehicles. There is never any pressure, and the sales staff always goes out of their way to make it a pleasant experience. Kevin Haggerty was great throughout the entire buying experience. He was very patient with the many requirements that we had with the purchase of a new vehicle a 2011 Malibu. In the end we recieved everything we asked for as far as options and pricing. I will continue to be a loyal customer of Capital GMC in Powhatan.

awsadler

24 de feb. de 2011

Bill,Chris,John and Kris in parts and service department always go out of there way to give great customer service. I get all my service and parts needs for my police car as well as person vehicles from Capital because they go out of there way to service my vehicle we I have the time to get it done.Thanks for all you do. Adam

c0pcar

23 de feb. de 2011

Overall experience with the dealership was Great! They even went the extra mile to work with us on any rebates and finding the parts needed for our vehicle. Of course, everyone wishes it would be less money but we understand.Kris was very helpful - "calling on the status of the vehicle as work progressed".Thank you

jarrettz

23 de feb. de 2011

The service that Chris Seaver provides at Capital is outstanding. I drive by 3 Chevy dealers to take my vehicle here for service. He is very accommodating for appointment times and goes above and beyond to keep the customer happy. It is well worth the time and distance I have to travel to get my Suburban serviced here.

LMSC06

23 de feb. de 2011

Charlie Brown was great to work with... I recommend him to anyone who is looking to buy a car... Buying my vechile from Capital Chevrolet in Powhatan was the best decision I made. Charlie made everything so easy. I will continue to keep coming back...

Bill Moss

22 de feb. de 2011

Far and away the best dealership I have ever dealt with. Point of sale is one thing and the service after the sale is excellent. Talk may be cheap for some dealerships but not a Capital GMC Chevrolet in Powhatan. When you leave you know the work is done right and it gives you peace of mind. We are fortunate to have them in our community.

bobbisdad

22 de feb. de 2011

Victor Storrs was a pleasure to work with. There was no pressure to purchase anything and my questions were answered in a professonal manner. His help with the accessories I purchased was great. If I was to purchase another car/truck I would go back to Capitol Chevrolet and request Victor to work with.

uvateach

21 de feb. de 2011

This is the best dealership I've ever visited!! Not only were Kelley and Phil amazing to deal with during the sale (and gave me a GREAT price), the service guys are wonderful as well. Any time I have a question (it's my first new car so I have a ton of them), I know I can call and ask Chris. He always answers my questions fully and never makes me feel like I'm stupid or bothering him. Every time I walk into the dealership people greet me with a huge smile and are extremely friendly. They make you feel like you are part of the family. I take my Camaro there all the time to get it cleaned and they make it shinier than I can ever get it (and they do it for a lot less than any other place). I truly can't say enough good things about this dealership!! I find myself popping in to just say hi when I'm out in Powhatan! If you're in the market for a new car or looking for a high quality service department this is place to go!!!!!!!!

Carlynhr

17 de feb. de 2011

I love Capital!! They are the best, from Charlie Brown in sales to the awesome service department. There is Chris Seaver, who is the best, the new Chris and Bill, the service manager. The parts guy, Jonathan, is pretty good too! I highly recommend this dealership!!! I will always go to them for sales and service.

sbaltz

16 de feb. de 2011

Always had a wonderful experience at Capital. Very friendly staff. Bought our vehicle there and had a great experience and now drive a little farther than have to for the service. I have had several "vague" issues with the vehicle and the service department has always been able to diagnose the problem and fix them quickly. Very happy.

docshock

16 de feb. de 2011

These are people you can trust. I have no qualms taking it in when there's a problem and giving them the OK to fix whatever and knowing I won't need CPR when I see the bill. They fix what needs to be fixed without finding other things to add on. Kudos to the service desk and the mechanics. They are all courteous and professional.

dcreel

15 de feb. de 2011

I recently purchased a used 2008 Chevrolet Suburban from Capital Chevrolet Buick GMC. I found the vehicle on the internet and then contacted Victor Storrs to obtain more information about it. I live over 300 miles away from the dealership and once all the details were worked out and we had decided on a sales price, I agreed to fly into Richmond and drive the vehicle home. Victor transfered the Suburban from their Powhatan lot over to their dealership in Richmond which is right next to the airport. I was met at the airport with my vehicle and taken back to the dealership to complete the paperwork. This is the first used vehicle that I have ever committed to purchasing without actually looking it over and test driving it first. Victor answered all of my questions and even took a few extra pictures for me. I have been extremely pleased with both the vehicle and the sales experience at Capital and I would recommend them to anyone in the market for a new or used vehicle.

munchk03

15 de feb. de 2011

My experience at Capital was wonderful. Phil helped me with the paperwork, Victor helped me find the car, and Bob helped me with the warranty! Everyone was terrific in helping me find my first brand new vehicle. It was amazing to see how this group work as a team and was completely wonderful to me! I owe a huge thank you to capital dealership in powhatan. ThanksGina