Ctaceanldy

17 de nov. de 2016

I am so appreciative for Rick Tala. He worked with me over a 4 month period making sure I had exactly the Honda Pilot I wanted at the price I was willing to pay. He kept in contact with me on a regular basis making sure of just what I was looking for. I LOVE my Pilot! Thank you so much Rick!

Ctaceanldy

17 de nov. de 2016

Rick Tala worked with me for 4 months to make sure I got the exact Pilot I wanted at a price I was wiling to pay. During this time he kept in touch with me, letting me know that I was not forgotten. He was very friendly, informative, and did not pressure me into buying a car . Thank you Rick!

HondaFan1

16 de nov. de 2016

I pulled into the service dept. without an appointment since i just needed to reset my car radio. I lost the reset code that i needed after replacing the battery. Anthony was super helpful by helping me obtain the reset code. Great customer service with a warm welcome and friendly service consultant! I'll definitely be back.

Gillian Banks

15 de nov. de 2016

Harland Roberts is an Awesome Salesman! He was polite, not at all pushy, attentive, very willing to negotiate and an overall pleasant person to deal with. He made the car buying process painless. What I appreciate most is that the process was quick and smooth. I highly recommend Harland Roberts for any car buying needs! Thanks Harland for all your hard work.

Karen Hurrican Mathew Flood Victim

15 de nov. de 2016

RIck Tala is an excellent sales person to work with when buying a new Vehicle. He is informative - works with you without pressure. Very nice and follow-ups are great. And I must also include his Finance Manager Matt - very nice and also worked well with Rick in Pricing and payments. Very good TEAM. I would recommend them to anyone needing to purchase a new vehicle.

debila m

13 de nov. de 2016

Gary really helped me a lot from choosing a new car to find a proper finance. I love the service they provide. And all other staffs also very friendly.

IW757

12 de nov. de 2016

Another successful purchase from Hall Honda VB, and with Mr. Alvin M. I got a vehicle for my parents who have not had a vehicle of their own for years. YEARS. I should have done it sooner. Mr. A and the dealership worked with my budget to bring this wish to reality. What a blessing it is to me and to my parents. Thank you so much!

Kacey Bishop

12 de nov. de 2016

We revived amazing customer service when we got our Honda Odsessy. Our salesman was Rick and he was so helpful!!

Buddy0920

12 de nov. de 2016

Another excellent experience with Mr. Alvin and Honda Hall VB! Highly recommended! Would not go anywhere else! Very friendly staff! Customer service at its excellence. Thank you for making my wish to get my parents a car a reality. It means the world to me and especially to my parents. What a blessing.

Lynn

11 de nov. de 2016

Thank you Ian Baer, you made buying my cr-v easy and affordable. Hassle free and it was a pleasure working with you

Toya

10 de nov. de 2016

Had a great experience working with Jason Branch. He was able to get me the car I wanted for at a good price. The plus was that I was not at the dealership all day I was in and out in a few hours. The staff was courteous and very informative.

hondatoya

10 de nov. de 2016

Had a great experience working with Jason Branch. He was able to get me the car I wanted for at a good price. The plus was that I was not at the dealership all day I was in and out in a few hours. The staff was courteous and very informative.

Torrigrose22

9 de nov. de 2016

My salesman Delbert duke is a fantastic sallies man. He was extremely helpful through the whole process and I would highly recommend him and hall honda for anyone looking to buy a car.

debila m

8 de nov. de 2016

Gary really helped me a lot from choosing a new car to find a proper finance. I love the service they provide. And all other staffs also very friendly.

Nancy

7 de nov. de 2016

Ian Baer was personable and professional, patient and knowledgeable. He not only explained each step of the car-buying experience in detail to me but also answered my adult son's questions, reassuring him (over the phone since my son lives in North Carolina) that I was buying the car I wanted at the best price. Overall, Ian treated me as a valuable customer, taking his time with both my son and me, never losing his patience when he had to repeat information. Another excellent staff member at Hall Honda is Byron Gray. He took a personal interest in the financing of my car. He made sure that I made the best financial arrangements, advising me when I could make better choices. Hall Honda employs an excellent staff.

Gabriel K

6 de nov. de 2016

I recently inquired about an S2000 the dealership had in stock. I showed up at my appointment time, and was promptly greeted and the gentleman went to search for the car. He came back with the new that the car was in the shop and undrivable at the current time. He has since kept me updated on the status of the car and has offered comparable cars for me to view. Very pleased with my experience thus far

Iwit

2 de nov. de 2016

Car buying is such a hassle!!! But Honda Hall and Mr. Alvin made me feel like I was the only customer they had and worked my case with urgency. I am so very thankful that I ended up dealing with Mr. Alvin at Honda Hall! I will never go anywhere else! Thank you also to Mr. Byron! Super friendly staff!!!!!!!! Love this place!!!! Thank you, Mr. Alvin, for bringing my car to me. You are simply the best. You will never know the impact you have had in my life.

Julia

31 de oct. de 2016

I've bought my last two cars from Hall Honda and have nothing but great things to say about everyone I've encountered there. They make the car buy process simple and enjoyable.

Flava

31 de oct. de 2016

It was definitely the best experience in buying a car I've ever had! Thank you Steve and Byron for making it all possible!

Michelle D

30 de oct. de 2016

After losing my car to the flood waters of Hurricane Matthew, I wasn't thrilled about getting another car payment but Alvin Massenburg and John Bryant put together my son's dream car and a killer deal to get me in and out of their facility. Great service and really nice people. Thanks Alvin & John!

Jackie

29 de oct. de 2016

We bought a 2014 Chrysler Town and Country and our sales associate Lawrence was great! We had a certain budget to buy a vehicle and they helped make sure that budget was met. We would go there again for another car in the future.

salle033

29 de oct. de 2016

I purchased a 2016 CR-V from Hall Honda and my sales person was great. He took his time and explained everything and I felt relieved with no stress. I would recommend Delbert Duke to anyone who wants to buy a Honda.

Tara Gomez

28 de oct. de 2016

Awesome time and great people!!!!!!!!Thanks to Harland Roberts and Byron Grey

Yusuf Rah

28 de oct. de 2016

I went to Hall Honda and it was a great experience I had the pleasure of meeting Harlan Roberts he is a great sales person works really hard to get the job done even though I didn't buy today I plan to coming back

Janet Wood

27 de oct. de 2016

I had a wonderful experience. Hall made me very comfortable from day one. Jeff Hutchinson was my sale person and he did everything he could to make sure me and my husband was satisfied. Definitely will go back to him . Never thought I would have a brand new car.

DanielleVA

27 de oct. de 2016

This was my first experience buying a vehicle. I went in not really knowing what I was looking for but Karl Collins was a lot of help and he was very informative as well as knowledgable about the cars. He got me exactly what I wanted price wise and I am highly impressed and excited about my new car. Karl and his fellow staff were very friendly and personable as well. My experience was a GREAT one and I wouldn't want it any other way.Thank you!!!

Mr. lassiter

26 de oct. de 2016

I normally have nothing to say about service from a business; but Mr Harland Roberts (Hall Honda) was so helpful and professional I must let everyone know. if you looking for a fair deal Harland is the man to see [Emphasis Added]. he took his time to answer questions and I (we) did not feel pushed or pressured... Thanks Harland!

Hardy Ling 2nd

26 de oct. de 2016

My cousin and I came to Hall to find a RDX and Ridgeline they didn't have he vehicles we wanted but Harland was great when I get my finance together I plan to buy a new one from Harland and Hall

Ken

26 de oct. de 2016

I went to Hall Honda looking for a used RDX, and ran into Harland who was eager to help. He didn't have the one I wanted,but I plan to come back to him he is great

kesha blessed

24 de oct. de 2016

Jason branch is amazing sale man i was not sure what i wanted to buy a car or suv Jason then should me so many options for cars and suv i was still confused because i didn't want to go over my budget jason then said lets go inside and seat down talk about what you ideas and your budget he then began to show me car ,suv on the internet prices was not looking good for my budget he ask for my phone number and said you go home i will take care of the rest buy the end of he's work day he called me a few hours later and sent me the pictures to my email then i went back to the dealership after praying to ask god what car, suv should i buy jason brench got me everything i wanted and was able to get me the car under my budget please go to hall honda and asked for jason brench you will not leave unhappy thank you jason i will recommend hall honda and jason branch

Tina Fly

23 de oct. de 2016

I went to Hall Honda looking for a Honda but based on my income and everything Harland was able to get me approved on a nice Nissan way to go Harlan

Yolanda serio

23 de oct. de 2016

I went to whole Honda in Virginia Beach made a great person in Harlin Roberts he has worked with several of my friends and I plan on getting my next car from hall and I want to work with harlin

Jamie a.

23 de oct. de 2016

I want to thank Harland and the great finance dept for getting my family into a nice safe used car!! They know there stuff.

B Pominvillo

23 de oct. de 2016

Met Harland from hall and he was very nice and I plan to go see him when I get my next car

Sarah P

23 de oct. de 2016

I had the pleasure of meeting Harland and he work so hard to get my co-worker done.

Cecelia B

22 de oct. de 2016

I'm praying for a great opportunity to buy a car I am working with Harlan Robert Hall Honda and I think he's going to give me done I'm praying for a great opportunity to buy a car

Salina

22 de oct. de 2016

First I want to thank god and give him all the glory jason branch at hall Honda was the most amazing car sale man I ever experienced please ask for him when your shopping for a car at hall Honda I will highly recommend hall Honda and Jason branch thank you so much

Girly super

22 de oct. de 2016

Harland is working three cars for my family. If he can't do it know one can!!

Stephanie from va beach

22 de oct. de 2016

Anybody looking for a miracle worker go See Jason branch at hall Honda in Va beach he is the best.

Salina

22 de oct. de 2016

First I want to thank god and give him all the glory jason branch at hall Honda was the most amazing car sale man I ever experienced please ask for him when your shopping for a car at hall Honda I will highly recommend hall Honda and Jason branch thank you so much

Stephanie from va beach

22 de oct. de 2016

Anyone looking for a miracle worker go see Jason branch at hall Honda in va beach he is the best in the business and will definitely get the job done!!

Cameron C.

21 de oct. de 2016

Thank you to Harland Roberts, and Tommy for a great buying experience. Mr. Roberts was very helpful, and so was Tommy. Great team of associates. I love my car.

K. Funderburk

21 de oct. de 2016

I love my car. Ill be back to upgrade thank you Hall, and KUDOS Mr. Roberts. for your patience, and concern. #ridinginmyNewHonda

C. Traynum

21 de oct. de 2016

I am a testament that nothing beats a failure but a try. My credit worthiness is below 600, and I was browsing the lot. Met Harland on the lot. He listened to my story, and gave me a no hassle buying experience. My Nissan rides great!!! Thank you.

Vongretchen R.

21 de oct. de 2016

Just wanted to shout out Harland Roberts for a great car buying experience. Thank you Sir.

Kenneth P.

21 de oct. de 2016

Things happen for a reason, and for this one thing I am grateful. Due to Matthew striking I had the pleasure of working with Mr. Roberts, and now I am riding nice and new in my Odyssey. Thank you Mr. Roberts.

Ronald J. Castaneda

21 de oct. de 2016

Excellent customer service from Mr. Gary Hoss, who was so very helpful to me and my father in purchasing my brand new 20176 Honda Civic LX. Having purchased my very first new car , here at Hall Honda back in 1990, I have stayed a loyal customer to Hall Honda. And, in doing so, I returned here, knowing tha I truly wanted another new Honda Civic. Mr. Gary Hoss knew exactly what I desired to buy, knew what price range I was looking at, and knew how much I could afford. The very first car he brought for me to see and test-drive, ended up being the vehicle that I purchased.

Sergei Lord

21 de oct. de 2016

Thank you Harland for helping me with my new civic and I plan to share with all my family and friends on what great service I received. He couldn't help my sister today but she will be back I'll bring her in.

Suz Lord

21 de oct. de 2016

I wanted to buy my first civic from Hall, and I was greeted by Harlan Roberts who treated me well. I wish I could say I bought, but the timing wasn't right. I plan to go back and I look forward to work with Hall for my vehicle needs

Ali'ya Whitley

21 de oct. de 2016

If youre looking for a car see Alvin Massenburg Jr. He is very knowledgeable, enthuastic and professional. Great to work with for all your automotive needs.

Tjae7

21 de oct. de 2016

I have purchased a vehicle from this dealership previously, so when I needed another vehicle it was a "no brainer" to return to Hall Honda because of the superior customer service I received from my salesman, Dilbert Duke. He was and is a God sent blessing!

Brittany Ray

20 de oct. de 2016

I tried to buy a car from hall, and it was a good fit. Not that they didn't try, Harland was great and he kept in touch. So if you want someone to look out for you go see Harland

lindsay,sandra123

20 de oct. de 2016

I thoroughly enjoyed the service I received and the professionalism from Mr. Delbert Duke. All of my concerns were answered and the time was tkaen to explain them. He was more than eager to please.

Jenaemonique

19 de oct. de 2016

I went to Hall Honda Yesterday for service on my 2015 Honda Civic. While I was there waiting I had the opportunity to meet with Alvin Massenburg. He informed me that I was a preferred customer and was eligible for an upgrade. I was very Hesitant at first because the first thing that popped in my head was more money. I expressed to Mr. Massenburg that The only way I would upgrade is if my payments stayed the same. He assured me that he would get me the best deal possible. To my surprise I was able to upgrade my car and keep the same exact payments. I no longer finance, I now lease my 2016 Honda CRV. I had a wonderful experience with Mr. Massenburg, he was beyond pleasant and professional. His customer service skills are wonderful. I will definitely recommend my friends who own Honda'[s contact him for all their needs. I walked out that the door yesterday with the biggest smile ever. Thank you so much Alvin Massenburg.

Jenae Mitchell

19 de oct. de 2016

I went to Hall Honda Yesterday for service on my 2015 Honda Civic. While I was there waiting I had the opportunity to meet with Alvin Massenburg. He informed me that I was a preferred customer and was eligible for an upgrade. I was very Hesitant at first because the first thing that popped in my head was more money. I expressed to Mr. Massenburg that The only way I would upgrade is if my payments stayed the same. He assured me that he would get me the best deal possible. To my surprise I was able to upgrade my car and keep the same exact payments. I no longer finance, I now lease my 2016 Honda CRV. I had a wonderful experience with Mr. Massenburg, he was beyond pleasant and professional. His customer service skills are wonderful. I will definitely recommend my friends who own Honda'[s contact him for all their needs. I walked out that the door yesterday with the biggest smile ever. Thank you so much Alvin Massenburg.

Asberry James

19 de oct. de 2016

My wife met Harland at hall and he drove over 2 hours to get a car for my wife who's car was flooded. go see Harland Roberts

Claudia

19 de oct. de 2016

I had the pleasure of meeting harland at hallat the mall and i plan to see him to replace my flood car

jenaemonique

19 de oct. de 2016

I went to Hall Honda Yesterday for service on my 2015 Honda Civic. While I was there waiting I had the opportunity to meet with Alvin Massenburg. He informed me that I was a preferred customer and was eligible for an upgrade. I was very Hesitant at first because the first thing that popped in my head was more money. I expressed to Mr. Massenburg that The only way I would upgrade is if my payments stayed the same. He assured me that he would get me the best deal possible. To my surprise I was able to upgrade my car and keep the same exact payments. I no longer finance, I now lease my 2016 Honda CRV. I had a wonderful experience with Mr. Massenburg, he was beyond pleasant and professional. His customer service skills are wonderful. I will definitely recommend my friends who own Honda'[s contact him for all their needs. I walked out that the door yesterday with the biggest smile ever. Thank you so much Alvin Massenburg.

Adrian S.

17 de oct. de 2016

Harland Roberts helped me through my whole searching and buying process. He was willing to go the extra mile in finding the right car for me, and was not pushy or trying to sell me anything I could not afford. I would recommend Hall Honda and especially Mr. Roberts, to any one looking to purchase a vehicle.

Judy

17 de oct. de 2016

Jason Branch did a great job with the purchase of my car. Thanks so much. I love my HRV!

Patrick O'Leary

17 de oct. de 2016

Jason Branch did a great job! Hope he's there when I buy my next car.

Mck_D

16 de oct. de 2016

I had a great time purchasing from Hall Honda. Karl Collins helped out tremendously to get the right car for me. Loving my 2016 Honda accord Sport!

Judy15

16 de oct. de 2016

I went looking for a new car and was so pleased with the people at this dealership. Jason Branch my salesperson was great. Helpful,knowledgeable, polite, a pleasure to work with. I plan to return to Hall Honda for my next car.

dmock757

16 de oct. de 2016

One of the best experiences I've ever had purchasing a car. My 2014 Honda Accord is a great vehicle and my salesperson Karl Collins helped me to get the best car for me. Great job Hall Honda!

Corey Phillips

15 de oct. de 2016

I just purchased a 2010 Lincoln MKZ. My sales associates Alvin and Lawrence were great. They made the process easy and efficient. I will definitley return to purchase again in the future.

Shanee Roache

15 de oct. de 2016

I had the best experience from Lawrence Bright my salesman,whom was patient and professional to my finance man Byron Grey( He worked hard to get me a great deal). Vernon who finished up my deal. Thank you for assisting me with getting my car.Service to perfection.#HallHondaVabeach

Janelle

14 de oct. de 2016

My husband and I worked with John Christian and was able to purchase the car we wanted the same day. He worked to get us a great price and we are very happy with the overall experience while working with him.

TeeTee88

14 de oct. de 2016

Buying my first car could have been a very stressful and difficult experience but Karl Collins made it very easy and almost effortless when purchasing my first car. Not only was call extremely knowledgeable about all the different cars that I was interested he also was really engaged during the whole process which made the experience so much better, I would recommend Karl Collins Hall Honda Virginia Beach and the rest of the sales team to anyone who is purchasing a vehicle in the near future thanks so much to again.

C. Phillips

13 de oct. de 2016

My Sales Associates were EXCELLENT. Alvin and Lawrence took great care of me from the time I drove onto the lot and off with a new MKZ. They were very professional and down to earth. This was the best experience that I have ever had purchasing a new vehicle.

Julian R.

13 de oct. de 2016

Harland Roberts, thank you Sir for assisting me with my new car purchase. Although , I didn't get a Honda I am enjoying my new Altima!!! thank you

M. Rodgriguez

13 de oct. de 2016

I went into Hall Honda with a less than 599 credit score, no money, and no trade. I know this was challenging, and I was embarrassed because I felt like I had no buying power. Mr. Roberts, lifted my spirits, and I felt empowered by the words of encouragement, and support he showed. In short, after a few days of work, and getting documentation he requested. I was able to walk out with a great used car!!! thank you, merci, gracias to you!!!

L. Hussein

13 de oct. de 2016

Real brief.. I want to thank you Harland, for giving my family, and I a smooth buying experience. I don't know if its customary for sales associates to work a sell together, but you and Maurice where very instrumental and displayed great synergy during the process. Thank youL. Hussein

mrsshapiro

13 de oct. de 2016

My husband and I were in the Hall Honda dealership where we worked with Delbert Duke. He was very patient and explained all of the new features even though I probably won't remember them. He was delightful

Ollie

13 de oct. de 2016

the reason why i chose honda, because of excellance of the car sales and noted performence honda cars over the years.my experiences with Honda where always pleasant,I've told my family if they ever need car to come to honda they will take good care of you,i've been Honda customer for years and have't been disappointed all.Mr DUke excell his professionall in his knowledge of your cars

Shakiya Harrison

12 de oct. de 2016

Hall Honda is the perfect place to purchase a new vehicle. They have tons to choose from. Salesperson Jason was awesome! He's hardworking, patient and detailed oriented... He selected the perfect vehicle for me.. I couldn't be more grateful.. I would definitely recommend him for your next purchase!!!

Janesa Licorish

11 de oct. de 2016

I'm a little late , but I walked into hall simply to get information about buying a car and a Jason was soooo awesome. He answered all my questions and wads super friendly, made me feel at ease about buying purchasing my first car and made sure that I got everything I wanted. Thank you Jason

Genesis Vann

11 de oct. de 2016

But your car from Jason he got me and my wife in a nice Lexus and it was affordable and I didn't feel like I was being rushed it was a great experience.

Mark pawley

11 de oct. de 2016

My daughter and I are both looking for cars. We've been to many dealerships and dealt with many salespeople. I was honest and straightforward it what it was looking for and what I was willing to spend. After several days of looking Jason at Hall Honda give you a call. The perfect car I was looking for a came in. We quickly came to an agreement and the manager also worked very hard to get us the best interest rate possible. Thank you Jason and Hall Honda for your diligence and hard work

Mouse

11 de oct. de 2016

I really didn't consider purchasing as soon as I did. Shoutout to Jason Branch! He got me rolling in a new Lexus GS. The process was smooth and efficient. Byron Gray hooks me up with a warranty and protection package to keep my vehicle looking right. If you're in the market for a new or pre owned vehicle go see Jason and Byron at Hall Honda Speemediatley!

Kiah Chemise

11 de oct. de 2016

I had a great car buying experience fast and I was able to get everything I wanted even the price on the vehicle. Thank you Jason Branch for all your help buying my 2017 Honda Accord Sport SE !!!!

Shakiya

11 de oct. de 2016

Hall Honda is the perfect place to purchase a new vehicle. They have tons to choose from. Salesperson Jason was awesome! He's hardworking, patient and detailed oriented... He selected the perfect vehicle for me.. I couldn't be more grateful.. I would definitely recommend him for your next purchase!!!

Mouse

11 de oct. de 2016

I really didn't consider purchasing as soon as I did. Shoutout to Jason Branch! He got me rolling in a new Lexus GS. The process was smooth and efficient. Byron Gray hooks me up with a warranty and protection package to keep my vehicle looking right. If you're in the market for a new or pre owned vehicle go see Jason and Byron at Hall Honda Speemediatley!

Kiki27

11 de oct. de 2016

I had a great car buying experience fast and I was able to get everything I wanted even the price on the vehicle. Thank you Jason Branch for all your help buying my 2017 Honda Accord Sport SE !!!!

Carleah Johnson

10 de oct. de 2016

I hate to admit when someone else is RIGHT, but Jason Branch at hall Honda in Virginia beach got me everything I needed plus most of my wants in a vehicle I never would have ever taken a second look at it was great to deal with a salesperson who was genuinely interested in finding the best fit for the best price for me and my family. hall Honda is a good dealership but people like Jason make the car buying experience enjoyable. he is amazing!!!!

Sebrina Nocks

10 de oct. de 2016

Everybody here is very friendly. The sales associate i have Jason Branch made sure i walked out with the car i wanted.

Nock2004

10 de oct. de 2016

Everybody here is very friendly. The sales associate i have Jason Branch made sure i walked out with the car i wanted. He wanted to make sure I was happy and I drove off happy.

Evan Miller

9 de oct. de 2016

Harland Roberts was amazing. He answered any and all questions I had and helped me get my first car. He waited patiently for me to make my decisions and was never impatient. Will definitely bring the rest of my family to get cars from here!

E Miler

8 de oct. de 2016

I just got my first car from Harland at hall. Harland really did a great Job and my mom was very impressed by him and his honesty. My mom plans to buy her next car from him and my brother too.

Nykeshisa Haynes

8 de oct. de 2016

I purchased my first brand new car !! Jason Branch was the best sales person I've ever met!!! Im completely satisfied !! Hall Honda team rocks !! Thank you so much!!!

Danielle Smith

8 de oct. de 2016

I was honestly dreaded having to search for a car because of how long the process normally is and how much the salesman typically pressure you. This was by far the easiest and most painless process ever!! Jason Branch is to thank for making my experience at Hall Honda an easy and all around positive experience for getting my 1st car. I'd absolutely recommend visiting them if you're looking for great customer service.

Ladislav

8 de oct. de 2016

Harland was very helpful and tried to do everything to satisfy customers needs and requests. Professional selling and communicating skills.

Shash Ray

8 de oct. de 2016

My family has bought several cars from hall and mostly from hall Honda and Mr.Harland. Once he drove my new van to me at my business which is over an hour away. go see Hall they care.

Dannie3004

8 de oct. de 2016

I was honestly dreaded having to search for a car because of how long the process normally is and how much the salesman typically pressure you. This was by far the easiest and most painless process ever!! Jason Branch is to thank for making my experience at Hall Honda an easy and all around positive experience for getting my 1st car. I'd absolutely recommend visiting them if you're looking for great customer service.

Casey

7 de oct. de 2016

Very friendly and helpful, the perfect place to go when you're buying your first car!

Scott

7 de oct. de 2016

Harland and Maurice were extremely helpful, this is my third vehicle purchased at hall Honda. I recommend Hall to anyone I know in the Hampton Roads area looking for a quality new or used vehicle.

Marissa

7 de oct. de 2016

worked with richard barrera!!! he was awesome!!! he got me approved on my first car (:

Brooksie12

6 de oct. de 2016

I have dealt with Rick Tala at Hall Honda in Virginia Beach twice now and both experiences were nothing short of wonderful. While temporarily working and living in North Carolina, I was the victim of a hit and run and unfortunately my 2015 Honda CRV (bought from Mr. Tala) was totaled. I loved and worked hard for that car and was devastated to have already lost it but it was comforting to know Rick would help me in any way possible and I had complete trust in him. After a few weeks of dealing with rental cars, police paperwork, insurance claims, etc. I was just ready to get everything over with and back to normal. Rick was once again, incredibly helpful, polite, honest and made my last step in the exhaustive car replacement process as smooth as possible. I can't thank him or the rest of the team at Hall Honda enough. I love my 2016 CRV just as much and I'll never buy a vehicle from anyone else.

Uhohitshayley

6 de oct. de 2016

Tommy made trading in and buying a new car a fun and easy process. I'm am now a happy owner of a 2017 Honda Accord.

Brooksie12

6 de oct. de 2016

I have dealt with Rick Tala at Hall Honda in Virginia Beach twice now and both experiences were nothing short of wonderful. While temporarily working and living in North Carolina, I was the victim of a hit and run and unfortunately my 2015 Honda CRV (bought from Mr. Tala) was totaled. I loved and worked hard for that car and was devastated to have already lost it but it was comforting to know Rick would help me in any way possible and I had complete trust in him. After a few weeks of dealing with rental cars, police paperwork, insurance claims, etc. I was just ready to get everything over with and back to normal. Rick was once again, incredibly helpful, polite, honest and made my last step in the exhaustive car replacement process as smooth as possible. I can't thank him or the rest of the team at Hall Honda enough. I love my 2016 CRV just as much and I'll never buy a vehicle from anyone else.

Angela Middleton

5 de oct. de 2016

Very beautiful car! A unique color kona Coffee! We were treated more than just customers, more so like one of the family! Our second purchase of a new car all thanks to Alvin Massenburg and Byron Gray! Only place we will ever purchase our cars! Within a week our daughter even got an amazing ride Honda Civic 2017 we all love our new rides, will recommend all our friends shopping for a nice new car with reliable service! Thank you ever so much for taking care of us!

Jessica Middleton

5 de oct. de 2016

Alvin and Byron were amazing! With their help I was able to choose the perfect car! Excellent customer service! I didn't think I was going to walk out of the dealership with a brand new 2016 Honda Civic after trading in my old Acura. Thank you again! I will definitely recommend you to my friends!

Jay Raval

5 de oct. de 2016

Plan to buy my third car from Hall and Harland. My family gets great deals and he listens to our needs.

H Marcus

4 de oct. de 2016

My wife and I were looking for a preowned sienna at the Hall ,wife's car was totaled and Harland was very helpful and searched for a vehicle diligently even though we didn't buy from him the overall experience was great

bsugar49

4 de oct. de 2016

A very pleasant from start to finish! Came in with me Honda Accord we had only 2yrs for it's State Inspection, and came out with a new 2017 Honda Accord EX ! To our surprise we had no idea we were preferred customers! We were treated more than just customers but as family! We were very pleased of the ease of the whole process driving out with a beautiful new car, even after a week our daughter has a new car as of today as well! Words aren't enough to express our appreciation of your service and ongoing care of our car needs! Thank you so very much!

Jyoti Dove

2 de oct. de 2016

Make sure you see Delbert Duke,for a great deal, and a great car buying experience.

Clifford Markasky

1 de oct. de 2016

John Christian is probably the finest example of car salesmanship.I have bought three cars from him, and yesterday I bought a 2016 Honda Civic from him.John is like the neighbor next door:always courteous,knowledgeable and patient.The service department is one of the best in the area.I will continue to buy all of my cars from Hall Honda in Virginia Beach,Va.

Carleah Johnson

1 de oct. de 2016

I was in the market for a new vehicle and had in mind everything that I wanted. Jason Branch listened to my concerns and put me in the vehicle that worked best for my family and at the best price. It's great dealing with a salesperson that's not pushy and that actually cared about our needs.

Bernie Bee

1 de oct. de 2016

WOW!! Exceeds Expectations! We had a wonderful experience purchasing my vehicle at Hall Honda VA Beach. I arrived at this dealership to purchase a pre-owned vehicle. Never considered a new car knowing it was out of my price range. Lawrence Bright took the time to explain specifics and options. He's the ultimate professional and very knowledgeable. I learned major "teachable moments. He wasn't pushy and guided me through my vehicle selection of a new car. I actually learned details on all things Honda CRV. Impressive!! Love It!! Lawrence, Tiffani Satterwhite and KJ Clarke are phenomenal. Trust me, I was really comfortable with the financial negotiations and relaxed. First time ever in my car purchasing experiences. We feel the team went above and beyond in the final transaction. Truly a peace of mind and a very happy customer. Lawrence, Tiffani and KJ made my purchase pleasurable. Thanks for everything, helpfulness, honestly and the best customer service.Note: Lawrence took time to ensure I knew how everything worked and set up properly before I left the lot. AWESOME!! OUTSTANDING!! i

Bre

1 de oct. de 2016

Buying my first car from Hall Honda was a very satisfying experience. I would like to give a special thank you to Karl Collins he really helped me pick out the right choice of car.

silver123

1 de oct. de 2016

I knew I wanted to buy a new Honda and once we met Tommy Hancock I knew he was the one we wanted to deal with. After one quick visit we went back and Tommy was so pleasant and efficient we bought our new car in a very short time.

cliff

1 de oct. de 2016

I have bought four cars from Hall Honda Of Virginia Beach,VA.Each time I have dealt with John Christian, who is the best sales man in the area.He is never pushy, knows everything about his cars,and is always sincere .I will continue to buy my cars from this dealership and will continue to deal with John Christian, the perfect example of what a great salesman should be like.

Jimmy

30 de sep. de 2016

If you want to have the best experience with purchasing a car, with no hassle, no gimmicks, no worries, easy communication AND guaranteed to leave happy. Go see Jason Branch TODAY!!!! A++ Professional. There's no other person I'd rather go to than Mr. Branch the best sales person at Hall Honda Virginia Beach, Well to me the BEST in Hampton Roads

George M

30 de sep. de 2016

When Gary Hoss approached me in dealership looking at the Ridgeline I expected a high pressure sales, but once he realized I was not ready to buy he went over the features of the Ridgeline, answered my questions and then gave me a brochure with his business card.Because of this, when I was ready to buy I contacted Gary, he helped me look at different models and negotiated without any high pressure.Erin Bessey, the GM, also took an interest and helped me through the buying process.Overall a nice buying experience.

Stacy & Frank

30 de sep. de 2016

My husband an I just purchased a 2016 Honda Odessey from Jason Branch. It was so easy from start to finish! Every one there was very friendly. Jason was very knowledgable about the car we wanted and went above and beyond for a salesman. I would recommend hall Honda and escpecially Jason to all my friends and family!

ALYSE

30 de sep. de 2016

PURCHASED MY FIRST CAR AFTER A BANKRUPTCY. I WAS VERY WELL TAKEN CARE OF BY MR. TOMMY HANCOCK.. HE IS AMAZING.. HE IS VERY EDUCATED IN CAR DETAIL AND MOST IMPORTANT NUMBERS.. HE ASSISTED ME WITH DEBT TO RATIO INCOME TO PROVIDE ME A BETTER OUTLOOK ON WHAT WAS AFFORDABLE FOR MY BUDGET. 7 THUMBS UP FOR MR. HANCOCK

Jen 49ers

30 de sep. de 2016

We purchased our Vehicle from Hall. Jason Branch was extremely professional and made our car buying experience very easy. To this day, if anyone mentions they are looking for a vehicle, I refer them to Hall and to ask for Mr. Jason Branch. They won't be disappointed.

Terry

30 de sep. de 2016

I feel that Jason Branch is the real MVP. He just don't sell cars he give you a experience like no other. Jason gives Hall a great name.

Cheryl Griffith

30 de sep. de 2016

"Outstanding " - cheryl.griffithProcess went very smooth. Jason was awesome. Kept us informed throughout the entire sale with no surprises. I would recommend Jason to anyone in the market for a new car.

Ms Hall

30 de sep. de 2016

I was referred to Jason Branch from a friend who purchased a vehicle from him. He came in on his day off to assist me. This was my first time purchasing a vehicle on my own. We sat down and discussed what was important to me in my new vehicle. He said, I'll be right back. When he pulled around the corner with MY 2014 Toyota Camry, I instantly fell in love. It was everything I was looking for down to the color. He also hooked me up with a warranty and kept me UNDER my budget! I couldn't have asked for a better experience. Jason listened and understood my needs. I highly recommend Jason Branch if you're looking for a vehicle. He won't disappoint.

Nicole J

30 de sep. de 2016

Jason Branch at Hall Honda took care of me. He was FREAKING AWESOME !!! I needed a car and he worked his magic and got me into something SWEET. I recommend anyone and everyone go see Jason. He's the man !!!!

Stacy flores

30 de sep. de 2016

Jason branch was awesome at Hall Honda! He helped us buy our 2016 Odessey. It was simple from start to finish! I always dread looking and especially buying a car. With Jason the whole process was very easy and done in no time! He was very knowledge about the car I purchased. It was an excellent car shopping experience and I would recommend Hall Honda, especially Jason branch, to all my friends and family!

Stacyf

30 de sep. de 2016

We just purchased a 2016 Honda Odessey from Hall Honda. It was an exciting time and very easy process thanks to our salesman, Jason branch. He is very knowledgable with the car we purchased and was very helpful thoughout the whole experience. I would highly recommend Hall Honda and Jason Branch to all of my family and friends. Thanks Jason!

Military

30 de sep. de 2016

Made my first buying experience easy to process while accommodating all my needs as a customer. Would recommend this dealership and sales team to anybody.

Jaywilda9

30 de sep. de 2016

If you want to have the best experience with purchasing a car, with no hassle, no gimmicks, no worries, easy communication AND guaranteed to leave happy. Go see Jason Branch TODAY!!!! A++ Professional. There's no other person I'd rather go to than Mr. Branch the best sales person at Hall Honda Virginia Beach, Well to me the BEST in Hampton Roads

Coco47

30 de sep. de 2016

Lawrence Bright was a great salesman and representative for Honda. We purchased a Honda HRV and he was extremely knowledgeable and thorough with the vehicle. His expertise and professionalism was appreciated along with his patience and friendly demeanor. We would definitely be a return customer. John Bryant in the Finance Dept was great and very cooperative, he made the transaction go smoothly and quickly. They're the BEST!

Ashley w

29 de sep. de 2016

Karl Collins took his time to help me find something that fit my personality and that was well worth the money ! Couldn't be happier, he should be the sales manager!

Janet Hudson

29 de sep. de 2016

I recently purchased my second CRV from Hall Honda in Virginia Beach, and I love it! It's so stylish and easy to drive. My salesman, Karl Collins, Jr. was extremely knowledgeable, courteous, and professional. I highly recommend Hall Honda to all of my family and friends.

GLO

29 de sep. de 2016

THE BEST CAR BUYING EXPERIENCE THUS FAR. WHILE DOING THE PAPER WORK TOMMY WAS VERY TRANSPARENT ABOUT LIFE ITSELF AND NOT ONLY HELPED ME WITH BUYING A CAR BUT LIFE CHANGING INSPIRATION AS WELL..!!!! JOB WELL DONE

Leah

28 de sep. de 2016

I am very pleased with the service that I received from Mr. Tommy Hancock. He is very honest and funny which made me feel comfortable with the purchase that I made. I bought my car April of 2015 and I couldn't have asked for a better car. Thank you Mr. Tommy!

DJackson

27 de sep. de 2016

I took my son to get a car, and the process was slight lengthy, but Mr. Roberts, made it one of the best experiences Ive had with a major transaction. I was able to get my son a reliable used Honda, with a great warranty, and stayed within my budget. I am grateful Thank you Mr. Roberts. Your efforts do not go unnoticed.

Tosha

27 de sep. de 2016

I purchased a 2015 Honda Civic. Karl Collins is the man. He helped us out tremendously his friendliness,kindness would make any one feel comfortable. When it's time to purchase another car I definitely would come looking for MR. COLLINS. THANKS

Tasha

27 de sep. de 2016

Excellent experience and customer service across the board

Annetta

27 de sep. de 2016

I love my Honda Civic!!! Karl Collins is the best car salesman I have ever met. The customer service was great. He was very friendly helpful & understanding. I left the car dealership feeling great, happy & satisfied! The experience was nothing like most bad car dealerships feeling trapped, ripped off & used. He is by far the best car salesman in Virginia!! Thank u again KARL!!!

Frank Branch

26 de sep. de 2016

What more can I say? This is my second purchase with Jason Branch at Hall Honda. I'm extremely happy with my Honda Accord! Byron Gray took care of me on the financing and making sure my vehicle is fully protected for the next 5 years. I highly recommend Jason Branch and Hall Honda if you're looking for a vehicle.

Courtney C.

26 de sep. de 2016

I had an amazing experience with Karl Collins! He took the time out to explain to me everything that I was getting in my 2009 Altima. He has excellent customer service skills and knows how to make his customers feel comfortable.When the time comes for me to purchase another vehicle, I will definitely purchase from HALL as long as KARL COLLINS is there!!!!

Jeff w

25 de sep. de 2016

As a former car salesman, i must say that the dealership experience from my very personable and knowledgable salesman Richard Barrera and manager, matt went smoother than i anticipated and were able to come to an agreement on leasing a 2017 accord! I did not think that i would be able to get a deal that i could not pass up but the team at hall honda made it happen! Finance and insurance managers jennifer and john were great to work with in completing my sale and were very informative . Very smooth process and now i am sailing in my new accord. Thanks again and don' t hesitate to get Richard Barrera and the hall honda team to assist you with your next purchase, you will be hard pressed to have a better buying experience. Take it from a past car salesman of 4 years, Jeff

Clara Gordon

24 de sep. de 2016

Rick Tala is awesome! I walked in there thinking it was impossible but I left happy because he made it possible. My daughter is looking to trade her vehicle and I have already pointed her in his direction. He has gained a customer for life.

Megan McAnally

24 de sep. de 2016

I had the best experience at Hall Honda Virginia Beach! Rick Tala was informative, efficient, and incredibly helpful in helping me decide on the Honda Civic I purchased. Would highly recommend anyone coming and purchasing their future cars with him!

Tiablue757

24 de sep. de 2016

Loved working with Tommy Hancock at Hall Honda in Virginia Beach! Made the whole buying a car experience super easy! Hall Honda is the best!

Duke7778

23 de sep. de 2016

I would recommend this dealership to friends and family. They really listened to the needs of our buying experience. Located the car we were looking for and gave leasing and buying options.

NancyB

19 de sep. de 2016

Mr. Delbert Duke was my salesman in 2013 with my 2013 Accord LX purchase. Since my mobility has progressed with leg and back issues I now have to use my power scooter wheelchair even more as I travel around the cites and out of town. My Accord was difficult putting my chair in and out the trunk. Even though my daughter helps me and drives most trips, I chose to purchase a larger vehicle to make chair and cargo carrying easier. Another major reason is my eyesight is limited with sitting low to the ground so the CRV makes a major difference seeing all around in traffic. My transactions have always been pleasant and thorough with Delbert. He takes the time to listen to your needs and is very personable. I have referred friends to him and they have purchased vehicles and were pleased as well. Sincerely, Nancy & LLoyd Buggs

Beth$

14 de sep. de 2016

Matt Kuhlman, Sales Manager, introduced me to John Christian, senior member of sales team. John Christian introduced me to administrative team members, financial team members, everyone that was available. When you leave Hall Honda on Virginia Beach Blvd. you truly feel as though you have worked with a family! Everyone was so positive and pleasant! John Christian spent time reviewing new CRV features and when I mentioned I would consider a used car, he spent more time showing me all the used cars available that met my criteria. No sign of impatience, he just wanted me to purchase a car that met my needs. The best experience I have ever had purchasing a car! And yes I selected the 2016 Honda CRV! Thanks to all!

funcouple

9 de sep. de 2016

As soon as we started to browse at the various cars on the lot, we were greeted by Tommy Hancock. HIs friendly and outgoing personality instantly impressed us. He engaged in conversation with us as he showed us various vehicles. We buy our cars new and drive them until they are no longer drivable. This is a very important task when we go car shopping. Tommy's pleasant demeanor helped us feel comfortable as we tried to make a decision on the perfect car for us. We appreciate his honesty, and caring attitude and helped us to make the perfect choice for our next new car. I feel we made a new friend and truly appreciate all he did to make this a fantastic experience. The process of finalizing our sale was a great experience and it was evident of the care we received. We are happy to be a part of the Hall family.

Stephanie

7 de sep. de 2016

Great place to buy a car. Karl made it great. Thanks

Speck411

7 de sep. de 2016

No one likes the traditional pressure sales approach that one experiences at an average dealership and nothing could be farther from that approach than what one experiences at Hall Honda in Virginia Beach. It is a professional experience in every area. My salesman Rick Tala was exceptional and went to great lengths to make sure all my questions were answered and that I understood all the features on the car and how they would make my driving experience safer and more comfortable.The closing manager Bryant was exceptionally professional and also ensured I understood all my financing options, taxes, extra maintenance options etc. There was no pressure just a professional effort to make sure I got what I wanted and a price I could afford. It is the best dealership I have ever dealt with and highly recommend it to anyone interested in a Honda product or service.

jljones12

1 de sep. de 2016

Travis was very informative, a great listener, and he made sure I got exactly what I needed. I came in as a referral and would refer anybody to him.

Ladybug36

1 de sep. de 2016

Travis was very helpful in my Car search !! I'm very happy with my car he helped me find! He made sure all my needs was taking care of and the car was up to my Satisfaction!!! Great Customer care.

Faye

29 de ago. de 2016

Just leased my second CRV from Hall in Virginia Beach. Kevin Clarke, Steve Schwartz, Rick Tala, and John, the financial officer , were all wonderful representatives of the dealership. The experience was pressure free, and well handled by these knowledgeable, professional gentlemen. All of my questions were answered, and the deal was amazing! They made getting a new vehicle a pleasant, stress free experience.

West89

28 de ago. de 2016

As soon as I drove into the "Hall Honda" dealership, Travis approached me & I could instantly tell he was one of the associates who cared about his customers. His knowledge & willingness to put me in the Honda I wanted was clear. His professionalism & core values were in keeping with the highest standards & I couldn't have asked for a better salesman for my Hall Honda experience

Chesapeake Guy

26 de ago. de 2016

I love my new 2016 Accord, and Gary Hosseinipoor was very friendly and helpful throughout the process. I had a great experience with him, his boss, and the lady in finance. If you need a Honda, Hall is the place to go!

Angela Boone

26 de ago. de 2016

Mr.Robinson was amazing person.He help me get a great car. I really like my 2012 Nissan Altima. Travis was very helpful. I can't wait to come buy my second car from him. He make my car buying process very easy and smooth.

Casey L Hartung

25 de ago. de 2016

Go visit ......they are welcoming and efficient. Ask for Lawrence or Travis. They will find what you are looking for. They are funny and very patient.

Nakeisa Haynes

21 de ago. de 2016

Jason Branch did an outstanding job!! He's the best salesman ever, he made the process smooth and comfortable. He did his best to get me everything I wanted. Vernon Williams, Alexis Harris and John Byrant also offered great customer support....Hall Honda Virginia Beach, I give the highest rating!! Your sales team ROCKS!! SATISFIED CUSTOMER N.HAYNES

Mary Woods

21 de ago. de 2016

I came to this dealership to help my son finance a car. The staff was very helpful in explaining all phases of the car buying process and all available financing options and additional protection plans. I was very impressed with the team work and professionalism of all the various staff members. A special shout out to Travis and Tiffani!

Prettysweetie2u

21 de ago. de 2016

Jason Branch did an outstanding job!! He's the best salesman ever, he made the process smooth and comfortable. He did his best to get me everything I wanted. Vernon Williams, Alexis Harris and John Byrant also offered great customer support....Hall Honda Virginia Beach, I give the highest rating!! Your sales team ROCKS!! SATISFIED CUSTOMER N.HAYNES

Denisew0331

20 de ago. de 2016

Travis was extremely knowledgable and made us feel more than welcome when we came into the dealership. He did a great job finding us the perfect car!

James Woods

20 de ago. de 2016

Travis and the rest of the staff were very helpful and accomodating during my entire purchasing & financing experience. I was prepared to be turned away due to my poor financial situation but I was encouraged by their ability to compromise so I could leave the dealership fully satisfied.

Heidi Lavan

19 de ago. de 2016

To be honest, I didn't plan to love a Honda Pilot. It just wasn't on my radar as an option. Until a friend insisted I must check them out bc she loved hers so much and specifically loved Hall Honda. She recommended Jeff Hutchison so off we went to meet him and JUST test drive the Pilot. Long story short, it was a perfect car buying experience! Relaxed but professional, easy but thorough and completely impressive. Jeff worked with us to find the perfect model and Byron in finance totally locked it down with financing and warranty information. If what people (meaning everyone!) say is true regarding Honda's being incredibly faithful, long lasting cars is true, we will never shop anywhere else again! Loooove my Pilot!

Kreshb

19 de ago. de 2016

To be honest, I didn't plan to love a Honda Pilot. It just wasn't on my radar as an option. Until a friend insisted I must check them out bc she loved hers so much and specifically loved Hall Honda. She recommended Jeff Hutchison so off we went to meet him and JUST test drive the Pilot. Long story short, it was a perfect car buying experience! Relaxed but professional, easy but thorough and completely impressive. Jeff worked with us to find the perfect model and Byron in finance totally locked it down with financing and warranty information. If what people (meaning everyone!) say is true regarding Honda's being incredibly faithful, long lasting cars is true, we will never shop anywhere else again! Loooove my Pilot!

janders

19 de ago. de 2016

I came into Hall Honda of Virginia Beach the evening of 08/13/16 to explore a couple of used cars I saw online for my son's first car. I was blessed to have Richard Barrera as my sales person. He immediately leveraged small talk to build rapport and probed to identify my needs. I appreciate him being honest with me on what to expect as I communicated my wants and must haves, etc. He committed to ensuring I received honesty and that he would do what he could to meet my needs, even if it meant bringing in cars from other sister dealerships. I had the best time with him exploring cars and he kept me laughing with a balance of ensuring I received the best care. Long story short... I got the car I walked in there to get. I would say that Richard definitely contributed to me walking out of there with a car that night. His transparency and great customer serve made me a promoter and my son a proud owner of a car. He loves it! Thank you again Richard for being you. It made a big difference. Jacqueline Anderson

Lilmilt12

18 de ago. de 2016

Travis Robinson took the time to show me two vehicles and explained all the features of both vehicles. I was able to test drive both cars and although we couldnt come to a final sale I would definetely recommend Travis and Hall Honda to anyone looking to buy a Honda. Outstanding customer service.

John Greissinger

17 de ago. de 2016

Olivia Richardson of the Silver Team has provided great customer service for our four Honda's. Even when I acted rude and insulting because I thought a car repair was performed and found out later it wasn't, Olivia quickly resolved the problem in a professional manner and treated me with courtesy and respect, and always does. Thank you Olivia! I am very happy with our Honda service at Hall Honda VA Beach.

Satisfied

16 de ago. de 2016

Outstanding salesperson (Travis Robinson) extremely knowledge and cooperative! Easy to work with. I felt my needs were addressed and I was not a just a number. Travis researched other dealerships to assist me with finding the perfect vehicle. His performance and honesty are noteworthy. I will highly recommend others to Hall Honda (Travis).

Lmchugh

14 de ago. de 2016

Travis is the perfect person to help you buy a car. He listens listens to your every wish for your car and will run the extra mile to make sure you are 100% satisfied. Best dealership experience ever.

FMcHugh

14 de ago. de 2016

Travis was a great person to work with to find the perfect car for us. He listened to everything we wanted and we ended up with something better than I could have imagined. I will definitely recommend Hall Honda to all of my friends. The team here made us feel like their number one priority.

RIA

13 de ago. de 2016

When we were considering the purchase of our CR-V, we went back to Hall and Mr. Duke who had treated us well two years before. We had another great xperience. Mr. Duke did not disappoint. We will definitely return for our next purchase.

marquez5

12 de ago. de 2016

Travis Robinson. The best of the best. This was definitely not my first or second car buying experience and I must say that Travis was the most professional and knowledgeable salesman I've dealt with. I can't wait to do business with him again.

Zhao L Huang

12 de ago. de 2016

Mr. Travis Robinson was polite, professional and very patience. He took us around several locations on a 90 degree hot day and did not give up until we found the perfect car. We had a very pleasant experience.

Blackrose

12 de ago. de 2016

Travis walked us through everything we needed to know and took the time to make sure we had a car within our budget. Ver'non was sweet and helped us with the end paperwork. I am happy with my service and would recommend these two to anybody.

kevglo1234

11 de ago. de 2016

My husband and I were in the market of trading our current vehicle. We had only owned the vehicle for approximately a year and was not happy that some of the up grades did not meet our current needs. The sales team took the time in finding out exactly what we were needing in a new vehicle and helped us to find the car that best met our needs. Delbert Duke and the finance team went above and beyond in making sure that we were totally satisfied with our purchase and we feel that we were treated with respect and fairly in the price that we were quoted. No hassling and pushing to get us in to the car that they were trying to move, but negotiating and coming to a common agreement was what we experienced. Thank you to the Hall staff for such a great show of professionalism. We will definitely see you again when we are in need or just wanting to upgrade our vehicles. Thank you for such a pleasant hassle free experience. Kevin and Gloria Richardson

Justwantgoodservice

11 de ago. de 2016

I've had an appointment for 3 weeks to have the passenger airbag replaced due to a recall on the part. I was a bit disappointed that it would be 3 weeks before I could get an appointment, but I let that go. I received 3 email appointment reminders. Then last night, they left a message on my voicemail that they had ordered the part a couple of days ago, but it had not yet arrived. I've had the appointment for 3 weeks...couldn't you have ordered the part sooner to be sure it was in on time? And there was no apology for not having the part - they would call me when it arrived. I was planning to meet with a sales rep to look at new Honda, but I won't now. I need dealer with a service department that is a lot more on the ball.

TheFacts

10 de ago. de 2016

My husband & I received excellent service from Travis.He was polite, answered the questions without a bunch of "fluff", & was helpful in researching answers to questions we later had.We appreciated that he actually listened to our list of what we do like vs. what we don't like.He also recognized that our time is just as valuable as his.When we do decide to make a purchase...it will be Travis we contact.

Mom of Teen

9 de ago. de 2016

Our salesman, Delbert Duke, was very patient and helpful in assisting us in buying my son his first car. Friends recommended Hall Honda and Delbert, and now I highly recommend them!

Alex Brown

9 de ago. de 2016

Harlan was my sales person and he did all he could to make sure I was a happy car buyer! I came into the dealership to find a car for my son, Harlan was on the spot and found a car in no time. When I buy another car, Hall will be where I go!! Thanks for all!

Mike8555

8 de ago. de 2016

We're glad we found a place that treated us as guest and not customers. Travis was our salesman and kept us updated throughout our time. We're happy to be with Honda and would recommend to everyone.

Hsb236

6 de ago. de 2016

My father recommended me to Mr. Tommy Hancock. My brother bought a car from him about 6 months ago. So I went to Tommy and the experience was above excellent. Mr. Tommy had great knowledge and customer service during my time with him. I definitely will recommend friends and relatives to Tommy.

Sydneyg21

5 de ago. de 2016

We went car shopping with both of our children (7 months and 5 years) and Travis from Hall Honda took amazing care of us and was extremely helpful and playful with our children. He was on top of his game and went above and beyond for our family. Thank you so much Hall Honda for all of your work. We will highly recommend you to everyone and anyone looking for a new vehicle.

Malibu15

5 de ago. de 2016

Everyone was so helpful throughout the whole process. Travis Robinson was very professional and truly wanted to find the right car for us. The dealership has a great team from the salesmen all the way up to management. I WILL be buying our next vehicle from Hall Honda and Travis will be our salesman!!!!

glassdk

31 de jul. de 2016

Our sales rep Travis was so passionate about getting is the right car for the absolute best price. The whole experience was smooth and enjoyable from start to finish from the salesman to the manager and even signing the paperwork. The whole team went out of their way to make our experience oustanding!!!!

Black, Tyree

29 de jul. de 2016

I had a 2008 Honda Accord coupe and on Tuesday the my A/C was giving me problems, I had made a trip to Hall Honda of Virginia Beach to get my car looked at. When I was there I had bumped into Tommy Hancock the dealer who sold the 2008 Honda Accord to me 10 months earlier. We talked for a while and by the time I noticed I was pulling off the car lot with a brand new 2016 Honda Accord. Tommy made the process very easy and simple, at first the idea of me having a brand new Honda with 16 miles on it seemed so far fetched but Tommy had made it a reality. I am very pleased with my new car I would like to thank Tommy and Hall Honda for the great experience.

Jessica

29 de jul. de 2016

Made car buying easy and fun. Didn't low ball our trade in. Overall excellent service.

celvb1

28 de jul. de 2016

Great service, low pressure. Ask for Dwight Richards (sales)--My family and I have purchased 6 vehicles and he helps us each time. We have all been very pleased with him and with Hall Honda.

hill.cecelia123

28 de jul. de 2016

Travis Robinson, A GREAT SALES PERSON. I would recommend him to anyone i know that is looking for a vehicle. His willingness to assist you with different options to purchase a vehicle. He has an amazing customer service approach to what he does.Cecelia Hill

Raena Lassiter

28 de jul. de 2016

I had a great easy experience, it really was no hassle I applied got approve and got a car.

Khaled Hassan

28 de jul. de 2016

I just leased a Honda 2016 CR-V. Gary Hosseinipoor was my sales agent. This is my 5th Honda since Ive started driving. I can say with all honestly that this specific purchase was the fastest, most efficient and fair I've ever seen. Honda gave me the best trade in value for my car, they were very transparent about any hidden fees. Gary was more than professional, efficient and accommodating; one of the best sales persons I've dealt with.

Ryan Schubart

27 de jul. de 2016

I bought my Odyssey from another dealer and they forgot to give me the key for the tire lock feature. When I went to buy new tires, they were unable to remove the tires. I called Hall Honda in a bind because I needed new tires before leaving for an out of town trip the next day. Anthony told me to come in and he found me the part I needed in less than five minutes. There was plenty of opportunity to take advantage of the situation and make a bit of money, but Anthony did the right thing even when it wasn't his mistake, that is why I know I can trust this dealership to service my car quickly, fairly and with quality service. Thanks Anthony, YOU ROCK!

Jami Biven

27 de jul. de 2016

I spoke with Jason the sales man and told him what I wanted and he provided me with that and so much more !!! He new my vibe! Lol , Saber Cart ledge was the business manager that help make this all possible he work his magic and I was able to walk out with what I want at the price I wanted!! These two are a dynamic duo !! They made my first experience fun and exciting, I still can't stop smiling!!

Abrokwa83atyahoo.com

25 de jul. de 2016

Travis Robinson is really great worker,I will recommend him personally to anyone who need a car, he is wonderfully customer representative.Bocause of this guy I will recommend everybody to consider hall honda,you are awsome.

Erica

25 de jul. de 2016

Everyone at Hall Honda made my experience buying a car awesome, especially Ian. He is incredibly knowledgeable, very friendly, and super helpful. I will definitely be a Hall customer for life!

Fred Draheim

25 de jul. de 2016

Saturday 07/23/2016 Mr. Dwight Richards assisted my wife and I in the purchase of a 2016 Honda Accord EX.Mr. Richards was extremely knowledgeable, professional, friendly,courteous and he epitomizes what true customerservice is all about. His experience and professionalism made the entire purchasing process a most enjoyable event and is withoutquestion a superior asset to your organization.A Mr. Vernon Williams also assisted us with the financial paperwork and also displayed an excellent customer serviceattitude that also indicates he is also an outstanding asset to your organization.Both of these individuals are prime examples of what has kept us with Hall Honda since 1987.

Laura

25 de jul. de 2016

Recently bought a new Accord 2016 Touring. Tommy was a very professional and honest salesman. Very knowledgeable and friendly. Easy to talk to and negotiate with. The whole team were professional and helpful. Thank You to Tommy's manager!!! He and Tommy made my dream come true. And lastly Mr. Max a wealth of knowledge delivering the vehicle. Teaching all the functions of the vehicle. Would definitely recommend Hall Honda. Thank You!!!

Cartime

24 de jul. de 2016

Tommy Hancock and Delbert Duke are great! I came in to browse on Saturday and they helped me select the perfect car. I went home to research and came back Sunday to purchase. Very happy with the service. Go see them!

C.Davis

24 de jul. de 2016

I am excited with my new 2016 Honda Pilot EX-L! Alvin Massenburg and PaPa Seck, were instrumental in helping me find the vehicle that I was looking for. Their knowledge and expertise helped the process run smoothly. I really appreciate them and the other staff at Hall Honda who assisted in my car buying experience! I will definitely recommend them to friends and family!

B Ingram

23 de jul. de 2016

The entire experience of buying a new car was a phenomenal one. We walked in close to closing time in the midst of a thunderstorm and STILL received top-notch service. Harland Roberts was knowledgeable, patient, and thorough in walking us through the different options we had in regards to trading in a car, financing, and ultimately getting a new car. Mr. Roberts went above and beyond in service, even installing the car seat for us in the new Honda Accord!!! His professionalism was appreciated and his caring, detailed treatment of us created life long customers. Byron also made the final steps easy, taking his time to detail each step and explain everything (even gave lasting words of encouragement). Every employee greeted us and had a smile. Thank you Harland Roberts and Hall Honda of Virginia Beach genuinely for what was the best car buying experience! Definitely recommending to friends and family.

Joe H.

20 de jul. de 2016

I must say I do not generally like going car shopping which is why I was driving a 2000 Lincoln Town Car. That changed when I walked on the lot and met Lawrence and his partner Travis. They were helpful, respectful, funny and generally not pushy. They both made sure all my family's needs were taken care including getting a special item my mother gave me to carry whenever I was on the road reminding me to drive safely. I have had this device well before I had kids of my own and reminds me everyday of the love of my mother for me and my family. They made sure I got it back. While I remembered my clubs from the trunk, the medallion was more important and would have more devastating if I had lost it. Bottom line, I will not dread going to a dealership again and it will, more likely than not, be Hall Honda!Thanks guys,Joe

Michelle

20 de jul. de 2016

This was just supposed to be a drive by and turned out to be one of the most incredible dealer visits ever! Lawrence greeted us at the door very pleasantly with a huge smile offering his service if needed. He asked the usual sales questions with one difference, he pulled a note pad and pen out of his pocket and took notes. They were "he payed attention to what I said" notes too because my next person to meet was Papa Seck. I was done at that point. He greeted us nicely, of course, along with a deal that was too good to even waste time thinking about. I still wonder if he thought about it before hand. The rest of the sale, finance and delivery went smoothly.Then I got to meet Max. He is the one who takes dummies like me and teaches them how to use all the "technical" stuff on the screen. What a nice, patient man. He was even brave enough to call me 2 weeks later to see how I was doing. Another 10 minute lesson.Thanks to Josh too for the extra mile in service.The way I was treated will keep me coming back to you for life.

bstiles48

17 de jul. de 2016

John Christian is the sales person you want! He listens, he finds the BEST deals ever, he works with you every step of the process. Just think someone who actually cares about his customers - he actually answers his phone and he also returns your call(s). How refreshing to know that I was not just a dollar sign. John Christian worked with me and for me to get me the best deal and he was there every step of the process, They say customer service does not exixt anymore, well that is not so at Hall Honda and definately not so with John.The people at Hall Honda Virginia Beach Blvd. are absolutely wonderful. I will recommend everyone go to Hall Honda on Virginia Beach Blvd. and to ask for John Chistian.Thank you John Christian and than you Hall Honda staff. My whole family is now dealing with you.

1111

16 de jul. de 2016

Everyone at Hall Honda was so friendly. Mr. Duke treated me like a family member, offered great advice, and made me happy about my purchase.

ISO Accordable family car

16 de jul. de 2016

Working with Travis Robinson was literally too easy. He listened to our needs and worked to ensure we were in love with the vehicle we took home.We ran into some snags outside of his control, but he remained considerate of our needs throughout.

DanieBLov

15 de jul. de 2016

Dealer Travis Robinson was of great service!! He stuck by me the whole time and bargained some great deals for me with my trade in . He's very courteous and hospitable; made me feel right at home and strive to get me the car I loved .

sivad123

15 de jul. de 2016

This was my daughter's first car and Mr. Christian made the experience a great one for her. He took the time to pair her phone and walk her through the technology of the new Honda Civic. This will be an experience she will never forget. Thank you John. You have a customer for life. Vel Munro

SY Honda guy

15 de jul. de 2016

Travis treated us like family as we searched for our new (used) car. He listened to our needs, asked questions and helped us to narrow down the options that were available. He wasn't trying to just make a quick sale; He wanted to make sure we absolutely loved our choice when we drove it away. Highly recommend working with him if you're looking for a vehicle!

Dustin W.

13 de jul. de 2016

This place is excellent!!! Fast and friendly service, Richard made sure I was taken care of and got me the best deal possible!!!

WNathan

10 de jul. de 2016

I've been in Norfolk for about four years due to being in the military and buying my second car from Mr. Travis and the Hall dealership has been a much better experience from the first one. Mr. Travis was knowledgeable about the Jeep my family and I wanted. We searched high and low and found the perfect one! I just want to thank Mr. Travis again for his customer service.

IHogan

10 de jul. de 2016

Mr. Travis was a great help. I had an excellent car shopping experience. He was patient with my family and we rode off with a brand new 2016 Jeep Grand Cherokee. My one year old also appreciated his friendly and amusing personality. We thank you soooo much Mr. Travis!!! I believe Hall is in great hands when they have a person with such compassion and ready to work with and for the public.

Pablo and Frances

10 de jul. de 2016

Great experience even with my bad credit. Treated as if I had a 900 credit score

Pablo y Frances

9 de jul. de 2016

Lawrence and John were amazing today with my bad credit I was out with the car of my dreams in hours. This entire team is amazing Lawerence was right he did have an amazing crew working by his side. Sincerest thanks from the Matute's.

Lavern Valencia

9 de jul. de 2016

Customer service always matters.. mr. Travis is a real deal.. you will see compassion in his work. Honda hall should be proud to have you sir. Keep it up!

BigZ

9 de jul. de 2016

I'm a navy boy with a family full of Hondas. I've worked long and hard to put myself in a new ride. I knew Honda was bound to be my main choice. Hall Honda put me in a great civic and a good cost I could vibe with. The people were very friendly, especially my boy Travis. I pray this car will last me for 10 plus years. And if it does then I would call the whole choice 100% worth it.

Quadry Raymond

8 de jul. de 2016

He was very personable, knew his information about the vehicle, and left b me satisfied nwith the car that I walked out of the lot with today!

Carguymike

6 de jul. de 2016

Travis robinson was an amazing help he was very kind i would recomend people to go to him for buying a car he was a great help even tho i didnt get a car today.

Ashley

6 de jul. de 2016

I really enjoyed my experience here, i know my situation was very tough but they accommodated me very well, i would purchased a car from them again and i've already recommended them to others looking to buy cars!

xi duan

4 de jul. de 2016

Good experience, we negotiate through email, and provide me with the same price as we made in email. Patient and professional

Crystal

4 de jul. de 2016

I had a fantastic experience buying my 2016 Honda Civic Ex-T!!! Karl Collins made the buying process very smooth by giving me all the information and working with my budget. Everyone at Hall Honda on Va. Beach Boulevard made my experience wonderful. I had previously bought my 2002 Honda Civic Ex there in 2002; that car lasted 14 years and I know my new one will last that long as well. I can't say enough positive things about Honda as a product and the people that work for them. I highly recommend buying a Honda!! I will always be a Honda girl!!

Rp2069

2 de jul. de 2016

Travis met us and worked with us in seeing all the vehicles that we were interested in, As we tested one vehicle we visited another hall dealershiip to see. He even drove an hour round trip to get a vehicle for us to inspect . This was a two day process. Travis was very nice and accommodating , went out of his way to get us the vehicles we wanted to see. Eventually agreeing on a price . Experience was pleasant , wasn't pressured like at other dealerships , this is our 2nd used vehicle in 2 years that we've purchased from Hall Used Cars. Definitely be back again! Shout out to Travis for being friendly and so helpful!

Phillip

2 de jul. de 2016

Next time this is my first stop. Visited several dealerships while shopping for a new Pilot. Most were polite and courteous, but I felt at ease inside Hall Honda. My wife and I quickly developed a good relationship with our salesman and the store manager. I had already done my homework and knew what I was willing to pay. They made it easy on me. A little friendly haggling and the deal was done. I got most of what I wanted and I was satisfied. Then the guy who takes you back to try and sell those dealer options was not bad either. He didn't try to wear us out over it. He made his best pitch and it was over. As hot as the new Pilot is, I was a little surprised to get the price I wanted. The store manager said he would find a way and he did. They said Hall Honda has (and moves) the most Honda's in Hampton Roads and based on their actions, I can see why. The place was hopping. Next time I don't expect to have to go anyplace else.

niya0107

1 de jul. de 2016

TRAVIS provides great service and did everything he could to make sure i was happy and got what i wanted. TRAVIS is the Best.

TeeRozzay

1 de jul. de 2016

Travis Robinson provided great customer service and he also help me stay in my budget. he was very professional and dress very well. He has an wonderful personality. there arent to many like him. Thank travis. i would recommend all my family friends to cum to hall honda. Great job travis!!

robinthomas

1 de jul. de 2016

Travis provided excellent service he was amazing and help me stay in my price range. I would recommend anyone who need great service to go to travis. Hall honda privided a great experience

Lanelljr

1 de jul. de 2016

Tommy was great got me in and out with no bs. Got me a great deal and made sure I got exactly what I wanted

Donald curtis

30 de jun. de 2016

Travis very helpful answered overy question with no problem remembered names birthday evern thought could not make the sell i will come back and the future for trade in

Stephen and Sharon Cross

29 de jun. de 2016

Came to Hall Honda Virginia Beach, Va on Saturday June 25, 2016. My husband met Mr. Delbert Duke wonderful sales person. Polite, courteous, and very friendly person. He showed us several good used vehicles, but the one that caught my eye was the Escape SUV that's what I always want I just fell in love with it and everything else workout for me. Thanks again for your professionalism.

Repeat Customer

28 de jun. de 2016

After looking at and considering a certified pre-owned, decided to purchase a new 2016 Honda CR-V instead. Met with Mr. Delbert Duke, long-time salesman at Hall Honda, and the process was pretty painless. We've purchased from Hall Honda in the past and our loyalty was genuinely appreciated. We're extremely pleased -- with our new vehicle AND with the car buying experience at Hall Honda.

SteveK

27 de jun. de 2016

I was blessed to work with Travis. He was very friendly and worked hard to get us a great deal, I saved quite a bit and got a warranty that I could not get at another dealership I shopped at. Thank you Travis!

Jaemarc

27 de jun. de 2016

I was just looking for used cars but after they talked to me. They told me I can get a new car for better price. I like how they told me the truth and didn't sugarcoat me to get the deal that I will get stuck into. I love how they approach and help me with all my need and ask me features I want for a new car. It's the best place to go to buy a new car.

Sherry

26 de jun. de 2016

This is my second used care purchased from Hall Automotive and the one thing I can say is that I will never buy a car anywhere else in the Hampton Roads area of Virginia. The process was fast, easy and hassle free. There was no pressure to buy and they guys took very good care of me. I am a return customer, but even my first experience with Hall Automotive was a positive one. I got the max value on my trade in and they did everything in their power to get me into the vehicle I wanted at the best possible price. For me and my family it's Hall Auto or nothing when it comes to getting a reliable used or new car and outstanding service!

Sandy Bodenhamer

25 de jun. de 2016

I had a wonderful experience at Hall Honda. Travis Robinson took super care of me and gave me all the information that I needed to make the decision on my car! All of the employees that I met and worked with during my visits were friendly and helpful and let me control my own time table. I appreciate them all - Travis especially- and am looking forward to my continued relationship with the dealership as they service my car when needed. Outstanding!

Cherie B

25 de jun. de 2016

Karl Collins is the most professional and knowledgeable sales person I have ever encountered. He knew his product (Honda) inside and out. We were particularly interested in flat towing behind an RV. He brought in a technical associate to explain everything to us. I feel I received a great product at a good price from a very professional and personable salesperson.

Cin

24 de jun. de 2016

Travis drove with me down to North Carolina to pick up the car I wanted and bring it back to Virginia Beach. He definitely went the extra mile to make sure I was happy.

lizsunshine757

24 de jun. de 2016

Travis made our visit GREAT, he is charismatic, funny, personable, and knowledgeable. The staff really made my purchase exciting and enjoyable for one of lifes major investments, next to getting married and buying a home. Thank you Travis you make buying a car feel like a party!!!! You da man!!!!

geek

24 de jun. de 2016

Thank you Travis Robinson for the superb service and getting me in a new 2016 honda accord!! Hall Honda is the best in hampton roads:)

Kelleyburas

22 de jun. de 2016

This was the most pleasurable and fastest car buying experience I have had to date. Everyone was friendly and helpful. I especially enjoyed my salesman Travis, he was funny and charming and an pleasure to spend the day with.

Lee.spruill7

22 de jun. de 2016

I started out looking at used cars at Hall Honda but no one came out to help me so I decided it was a sign that I should have been looking at new cars. So I went inside the showroom and within 10 seconds I had a very knowledgeable salesman greet me and asked if I could use some help. When I'm in the market for something I don't fool around and I told this salesman, Tommy Hancock, that I needed to replace a car that I had totaled of my Moms the week before and he assured me that he could help me. It was late that night to get started so I just explained my situation and he gave me some things to think about and we set up a time to meet the next day and I knew at that very moment I had met a friend that was going to satisfy me and my mom which wasn't with me then but the car was actually for her and we both are very particular and know what we want. My mom had just had knee replacement surgery and not getting around to well and couldn't drive at the time. Tommy listened carefully to our wishes and completely understood our views and needs. And gave us fresh ideas but let us guide him. He never pushed anything on us like alot of dealers do. I knew from the moment Tommy introduced himself to me that in a little while I would be leaving in a showroom vehicle. And that we would get it for a great price. If I end up by some slim chance purchase another car I will be back to see Tommy as long as he is still available with Hondas. My friend you made the destruction of the 09 Accord as painless as feasibly possible. Thanks Tommy! God Bless you...

Jasmine Jones

20 de jun. de 2016

Richard was an excellent salesman, very knowledgeable and professional. Sales manager Byron explained the details of my trade in thoroughly and answered all of my questions making my first car lease a breeze! 10/10 all across the board

typeRwannabe

18 de jun. de 2016

Travis was great at everything from getting me parked and in the door to inside a vehicle for a test drive. I've had so many bad experiences of salesmen pushing me to the point of near anger only to make a sale. Travis was personable and knew how to meet me where I was at. Ive gone from only needing spark plugs for the ole civic to seriously considering financing something new! I walked in saying, "I'm only here for some parts for my car." I walked out with information on taking the next step in possibly buying a newer and better vehicle thanks to Travis. Good job man!

ashlee12

17 de jun. de 2016

Travis is a great salesmen, very helpful. Was just browsing while waiting for my car being serviced and he was very professional and helpful. He is really an asset to the hall honda dealership.

Aaron Bradford

13 de jun. de 2016

So I went in with my cousin to purchase her a new vehicle, with no intention of purchasing one of my own. Long story short our dealer, Tommy Hancock, worked was great, he got me a great deal for my trade and put us both into brand new cars, like right off the truck new. Great guy will be returning to purchase my next vehicle from him.

Hubba Homes

13 de jun. de 2016

Can't say enough good things about this dealership and its management. Erin Bessey was wonderful to work with and Johnny Christian was the best salesman I've ever worked with! Can't wait to go back to get my other cars in the future. You can't work with the better team . They get you in and out as quickly as possible. Go see them today.

Erkan

12 de jun. de 2016

Before making the final decision I went there more than 3 times. Each time they treated me very well. Esp. Garry did everything to help me. We are very thankful to our friends in Hall Honda VA.

Alia burton

11 de jun. de 2016

We came in just browsing and left with a killer deal on our new family car thanks so much for giving us such a good sales experience(:

Mattb602

11 de jun. de 2016

Travis was a great help; he made sure we were taken care of. Me and my wife are very happy. And we got free food! Thanks hall Honda team!

Sconway

10 de jun. de 2016

Very friendly easy going worked with real quick to find my sister a vehicle he hooked her up very fleek vehicle lol come see this guy!!!!!

Aerial

9 de jun. de 2016

I went to look at a car with a friend who was interested in buying a vehicle and we came across Mr. Travis Robinson. He was very helpful from beginning to end. He made our experience very pleasurable. He was knowledgeable, professional, and very attentive to her wants in a vehicle. Let's just say that after this I am interested in buying a new vehicle and I know exactly who I am going to see. Thank you so much Travis!!!!!

ARTIST KW

9 de jun. de 2016

RECOMMENDO G HALL HONA BECAUSE. OF SERVICE I RECEIVED.TOMMY HANCOCK HELPED ME. IN WAYS. I. DIDN T KNOW. I NEEDED.GREAT SALESMAN AND PATIIANCE BEYOND WHAT. MOST. PEOPLE WOULD GIVE.HAD TROUBLE DECIDING. WHICH CAR I WANTED AND TOMMY EVEN PULLED ANISSAN AUTO FOR ME TO TRY. NEEDLESS TO SAY, I DID NOT LIKE IT.OTHER PEOPLE I CAME IN. CONTACT WITH AT THE. DEALERSHIP WERE GREAT.BUT TOMMY WAS. TE. GREATEST.

Ryguy91

8 de jun. de 2016

Dealerships great. Went in got my info in the system. Got my car then I was out. Easy and simple. Great price on my 2012 civic lx 30k miles for $12k .

Happy Customer

8 de jun. de 2016

I purchased a 2015 Honda Accord EX for my son and I received the most remarkable service from Travis Robinson (my sales rep). He made sure we were taken care of from beginning to end! We were also assisted by Travis co-worker Harland Roberts who gracefully assistes Travis with the vehicle test drive.. I would refer all of my friends to Hall Honda!

William P Nater

8 de jun. de 2016

Had an unexpected fantastic car buying experience. We had visited other car dealerships and were put off by the feeding frenzy the moment we drove into their lots. It's not an experience that would induce most people to purchase anything, they behave like sharks on a feeding frenzy. No space to breathe and check their inventory. Besides, the vehicles that we test drove did not meet our expectations. So we headed to Honda, drove into the lot expecting to be mob buy sellers, glad that did not happened. We parked, took in the view, checked out a couple of cars, when Mr. Gary Hosseinipoor approached us, and with a big smile, and friendly demeanor, asked if he could be of help. We told him we were just looking, he backed off and allowed us a space to check out a few vehicles. Garry was very accommodating when asked to feed us info on the CRV, and the Accord, we told him the vehicle to be purchased will be used mostly for long distance travel. We did not choose to test drive the Civic mostly because it seems as a vehicle geared towards the younger crowd, but we took out the CRV, the Accord LX and the Sport. So a combination of a great shopping experience with Mr Gary Hosseinipoor, coupled with the great handling of the Accord Sport made our decision to purchase our vehicle with Hall Honda...Yes, we settled on the Sport!!

Surfer

8 de jun. de 2016

Although it took quite some time to go through the whole process I feel that I got what I wanted out of it. Everyone is very friendly.

Christopher1

7 de jun. de 2016

Rick Tala was great! Hall Honda was great! We got the car we wanted exactly how we wanted! Would definitely recommend them and go back!

Happy

6 de jun. de 2016

Good experience with Travis. I did not leave mad although we couldnt agree to the terms. You are Very helpful and courteous. I will come back to see him another day. Great Job and keep up the good work young man! If you want a car go give Travis a shot. He is so worth it. Tommy helped out also.

Aleya724

6 de jun. de 2016

Travis was absolutely awesome. Even after telling him I wasn't buying that day his demeanor never changed. He kept the test drive and questions fun. I would definitely recommend him to anyone. I'm currently looking to buy my first new car and he eased the idea of it.

Rhinosgirl85

6 de jun. de 2016

We dealt with Travis from the beginning to the end and he was by far the greatest salesman I have ever dealt with. I can tell you first hand I hate, I mean absolutely hate going to dealerships. You just feel so pressured and I know people have a job to do I just don't want anyone on my back. So from the beginning Travis made it about us just being that personable guy. We loved absolutely everything about him. I don't think the excitement hit me until we started actually switching things over from one car to the next and then the butterflies of joy started flying, I was finally getting the car I wanted. And then the unexpected, we met with John Bryant. This loud talking, disrespectful, rude man. He talked as if the entire dealership needed to know our business, he spoke to me as if I didn't understand English, and wanted to know why I had a puzzled look on my face -- well yes sir I'm puzzled as to why you yelling and I'm 2 ft away from you. I'm puzzled because you are sitting here trying to explain something and I told touninunderstand the first 4 times. He, Mr. John Bryant almost made me lose my experience. I would never allow one person to affect another, but my word, he needs a lesson on delivery, presentation, and how to speak to people. It wasn't until he got in the just of what he was ding that his demeanor changed., after our first encounter I was ready to leave with tears in my eyes because I personally felt violated and disrespected in a way that I ah w never experienced. I could no longer and sit down and wait for him to take 10-15mins to what he was doing, I paced the floor. I walked outside and eventually stayed out there until he found me. I kept our conversations to a minimum as I'm not going to make a scene. He had done enough already. We got what we needed and then we were out of there. The way he spoke to Travis was unbelievable. As much as he tried to be discreet we heard it and saw it all. My husband gave Travis a pep talk after what he observed and Travis then continued on with providing us a great experience. I'm thankful to have had Travis with us during this process. Thank you Hall.

LindaK

3 de jun. de 2016

Thank you to Rick Talo and Alvin Massenburg! My husband and I stopped in to check out a new Honda Odyssey and am happy to say that we were able to put a deal together. Rick was very helpful, personable, professional and made the experience pleasurable. Alvin helped us through the paperwork with a smile and a very positive attitude. Very satisfied with our experience.

Mary Sanders

3 de jun. de 2016

I first checked out the Hall website for possible CRVs. They were very responsive when I asked for a quote on one vehicle but I changed my mind on the color so I submitted a Red Basque II and set up a time to come test drive. They were ready for me at 6PM and I left with the car around 9PM. Maurice Forbes was very helpful and informative!!! Thank Maurice.

LindaK

3 de jun. de 2016

Thank you to Rick Talo and Alvin Massenburg! My husband and I stopped in to check out a new Honda Odyssey and am happy to say that we were able to put a deal together. Rick was very helpful, personable, professional and made the experience pleasurable. Alvin helped us through the paperwork with a smile and a very positive attitude. Very satisfied with our experience.

CPHughe

3 de jun. de 2016

Thank you, Rick Tala, for your friendly, courteous, and knowledgeable demeanor. You were very helpful and patient with all my questions. I was really dreading the thought of leasing a car, but you were awesome. You answered all of my questions without being pushy. You made leasing my car painless. I also appreciate you taking the time to show me the service area, and assuring me of the attention and care I can look forward to whenever I bring my car in for servicing. If all your customers walk away feeling as extraordinarily blessed as I did, then you deserve to be commended for your exemplary performance to satisfy your customers.

Kathy

2 de jun. de 2016

John Christian made the car buying experience painless. It had been over 30 years since we had purchased a car from a dealership. John listened to us and got to know us and found the perfect car for us. We were very comfortable with the process and highly recommend John Christian. We are very pleased with our purchase and the service we received.

Alli Morey

2 de jun. de 2016

Great experience with buying a new car. Tommy took car of us and no BS! We got what we wanted at a price we wanted. Highly recommend Tommy and this dealership.

Christina cray

2 de jun. de 2016

Tommy and Byron were excellent! Very personal, laid back but wasted no time doing paperwork and communication was excellent. Tommy welcomed us to look at every variation of the Honda civic they had on the lot. No rush, no pressure and it was enjoyable. Highly recommended to anyone looking for a wanting a great highly rated car and awesome customer service!

Courtney

1 de jun. de 2016

Hall Honda in Virginia Beach is the best. I recommend this dealership to all my friends when I hear they're looking for a car, new or used. Go see Rick Tala! He'll help you out and make sure you leave with everything you need!

Jarvonna JThompson

30 de may. de 2016

Did a very plesent job, I will suggest a lot of people for his service.. as so as this process has been done I'm going to be very satified

TAltima

30 de may. de 2016

From the time I walked into Hall Auto, Travis was nothing ,but great. He was extremely patient and cared that I was getting the car I wanted in my price range. Travis is genuinely there for his customers. I'm esstatic about my purchase from him and the Hall Automotive team. I would recommend Travis to anyone.

CherylPugMom

29 de may. de 2016

Rick and Byron made sure the CR V I was purchasing was the best for us at the absolute lowest price available. They made this experience fun and very enjoyable. I will definitely be recommending this Power Pair to everyone I talk to that is looking to purchase a new car.

Bri518

29 de may. de 2016

Travis was very well on point he was phenomenal! He knew everything about the car that I purchased today . He's was perfessional and honest about the car . I would definitely recommend Travis to any one that's looking to buy a car ! Great guy .

CherylPugMom

29 de may. de 2016

I had the absolute Best Buying Experience thanks to Rick Tala and Byron Gray. They made sure the CR V I was buying was the best vehicle for us and at the best price possible. I will be recommending this Power Pair to everyone I talk to who is looking to have a wonderful car buying experience.

Mika

27 de may. de 2016

Karl Collins, with Hall Honda gave me the best experience with purchasing my first vehicle. I told him what I wanted, my budget and so fourth and he was on it. He made it look easy. My overall experience was GREAT and I am very pleased. I would highly recommend Hall Honda to everyone I know...Thanks Karl!!!

Cloi B

26 de may. de 2016

Tommy Hancock was truly a pleasure to work with. Very knowledgeable, personable and willing to help us negotiate to obtain the best price! What I liked most about Tommy is that he didn't try to BS us and sell us a bunch of unnecessary options. Additionally, he's followed up to make sure what they promised would happen, has occurred. Would definitely seek him out if you're looking for a smooth car buying experience.

MsQuetta

24 de may. de 2016

Travis was awesome!! He was very professional and funny during our phone call. It made me kind of sad that I no longer live in Virginia Beach. He may have talked me into another car. I have been dealing with Hall for a few years and I have always left there satisfied. Welcome to the team Travis!! God Bless!

The Haggerty's

24 de may. de 2016

Went in for the pilot and the manager ended up convincing me to drive home in a mini van.... A MINI VAN! I'm not a fan of mini vans. No way am I going to buy this van. Well Erin Bessey had me take it home for the night. Needless to say I came back in the next day and bought a Honda Odyssey from Richard Barrera. Between Erin and Richard we got an amazing deal and even better customer service. But wait there's more.... We ended up upgrading our 2014 accord to a 2016 accord and I think my husband walked out with a friend ;) We bought two vehicles from hall Honda and I don't think the end result could've been any better thanks to Richard, Erin and the business managers! Thank you Erin Bessey and Richard Barrera for the new rideS and wonderful service!

Cf

20 de may. de 2016

Our family has purchased multiple vehicles from hall, and Tommy has sold us all of them. I've always been suspicious of car salesmen, but Tommy has delivered on his word time and time again. We couldn't be more pleased with our most recent experience with hall Honda and Tommy Hancock. Thank you again.

KJC76

19 de may. de 2016

Dalbert was fun knowledgeable and very professional. He guided us through our car buying experience very quickly and efficiently. Taught us a lot that we didnt know. Duke and his team provided great service. If you are in the market for A new vehicle, he will definitely provide you with exactly what you want at a great price.

Thecause

13 de may. de 2016

We have owned four Honda's and three were purchased from Hall. When my middle son was looking for his first new car we visited Hall and asked if the salesman (Dilbert Duke) who assisted us with our purchase of a new Civic for our oldest son was available. He is still there and still providing great, personal service. My son decided on the new Civic and couldn't be happier. The car is great, the buying process was painless, and we recieved a good price. We have one more son to go and he'll probably end up with a Honda as well.

KJ

11 de may. de 2016

I went in for an oil change and came out with a new leased vehicle. This was my first time leasing a vehicle, but every question I had was answered and in the end I felt comfortable with my purchase. Jason, the salesperson, was very personable and easy to talk to. I wish him the best!

Shay12

8 de may. de 2016

My original plan was to go in and have my 2013 Honda Accord serviced. I was later approached by Richard Barrera. He was very professional and had an outstanding personality. When he first approached me like I would to any other salesman, I told him that I was not looking to buy a new car. Unlike a lot of other salesman who'd approached me in the past he began giving me a different out look on what an upgrade on my car would be and how it would't change the payments and I would be offered some more sweet deals that would come with it. So I told him to let me call my husband and see what he thought of me upgrading my car. Once my husband agreed that it would be a great idea I let my guard down just a little and allowed Richard to sway me in. I told Richard I was not willing to go above the payments that I was paying on my old car and he told me that he wold do his best to keep the payments as low as possible. By the end of my time with Richard I realized that he had not only respected my wishes but was even able to get me even more deals on both the old car and new car. I enjoyed working with him and everyone else who was involved in the success in my car buying. I've been in with Hall Honda since 2013 and I must say their deals have always came out on top compared to some of the other dealerships that I had dealt with in the past! Great place and great people working for you on getting your dream car!

Bryan

3 de may. de 2016

Hall honda was a great dealership, they help me get a new car when others would not. They are extremely professional and help. Timeka Dixon was knowledgeable and a great help in helping me find the car for me. The whole staff is easy to work with and will do what it take to get you the car you desire.

Nelladj

29 de abr. de 2016

Well, I went into Hall to get my REJECTED 1999 truck, so my wife and I thought we would look at some cars . We were approached by Tommy Hancock and we let him know we were "only looking". He let us know it wasn't a problem but proceeded to let us know what was available. He then convinced us to 'test drive' a CRV. While we were still "looking", not buying, I did like the ride. Well, after working a Great deal for us, we ended buying and look forward to a great ride for years to come. Tommy was one of the most affable sales person I have met and his low key approach was very effective. My wife rates him a 10+, as we were ,"only looking"!

Q'Nique

26 de abr. de 2016

Great Dealership, of course its a long drive .. But it was well worth it! Karl Collins did an amazing job, found exactly what I was looking for at a wonderful price. Everything was completed in a timely manner. The staff is outstanding, I will recommend this dealer friends and family members. I can see myself shopping here a lot more often. Thank you so much Hall Honda & Karl Collins, your service was greatly appreciated!

Darrell

24 de abr. de 2016

I found a professional attitude and easy to deal with exprience when I purchased the car. The sales person name was Gary Hosseinipoor. Overall a good place to look for a car!

Ashley R

14 de abr. de 2016

Awesome car buying experience at Hall Honda! Jeff Hutchison was very helpful, attentive, thorough and pleasant... all you could ask for when buying or leasing a new car. This is the 2nd car that I've purchased here at Hall Honda and I'll keeping coming back here. Byron (Business Manager, I believe is his title) and Adam in the Service Dept were also very friendly and helpful. Would rate the overall experience a 10 out of 10. Thank you, Hall Honda!

DylanLastimoza

12 de abr. de 2016

I love Hall Honda. Gary Hoss is the Godfather of sales. If you want an honest dealership that'll actually work with you and do everything they can to put you in a car that is the man to see. I swear by him. He's also very knowledgeable, honest and always keeps in contact with his customers to make sure they are enjoying their new car. I bought a 2015 Honda Civic EX-L w/Nav with not the greatest credit and they made sure I left with it. Now I'm here trying to trade it up to a newer one. This dealership is by far one of the best that I've ever encountered and I always recommend the Godfather to everyone. Don't wait anymore or look anymore, go see Hall Honda for your best deal.

Tia

11 de abr. de 2016

I went into Hall needkng a car because mine was totaled but nervous about buying a car without much knowledge of what I was doing. I am grateful to Tommy for making it a learning experience and one that felt like I was being guided by a family member and not a slimey salesman. I know I would not have received service this grand anywhere else or a vehicle this reliable for such a reasonable price. I am completely happy with my purchase and feel empowered moving forward to be able to make confident buying decisions and wouldn't dream of shopping anywhere else. Thank you to everyone at Honda for making me feel genuinely taken care of.

Shawn

5 de abr. de 2016

Duke thanks for your help and service. If you want great customer service and a great auto quote for your car, go see Duke at Hall Honda in Virginia Beach. The staff at Hall Honda is wonderful. I really appreciate your time and service. Can't wait to do business again in the future.

G.O.D. Fan

2 de abr. de 2016

On 4-2-2016 I purchased a vehicle without any hassle. I was referred to Hall Honda Va Bch by a family member who spoke highly of their visit. I must say that the visit was as credible as foretold. I was assisted by Mr. Duke with my purchase and promote that Hall Honda be highly considered as a top choice by anyone in the market for a vehicle.

EFarley

1 de abr. de 2016

Erin and Jordan were amazing to me!!!! I got me approved quickly and transfer my car of choice to their shop in Virginia Beach!!!!! Thank you so much. I will be purchasing from you again in the near furture.

JayC242

31 de mar. de 2016

I have been a customer of Hall Honda for years. I have purchased 6 cars from them. Delbert Duke has been our salesman for all of them. The process was easy. Finance side was quick and transparent. If you're looking for a Honda go see Delbert at Hall Honda!

JayC

31 de mar. de 2016

My family been a customer of Hall Honda for years. We just purchased our 6th car from them. Delbert Duke has been our guy for all of them. He is an excellent salesman and always puts what we need first. He has been on point every time and I couldn't recommend him enough. John Bryant was the finance side and made the process very easy and transparent. If you're in the market for a Honda, go talk to Delbert at Hall Honda!

LaurenQB

30 de mar. de 2016

Lawrence Bright was my salesman and he was great. Very knowledgeable and professional. We all know buying a car is a lengthy process and everyone involved made it smooth as possible. Thank you Hall Honda, I'm loving my 2012 Honda Accord!

Jen

30 de mar. de 2016

My husband and I were looking for a car at a reasonable price so we decided to stop by Hall Honda. I've heard nothing but good things about this dealership. We honestly went in just for a quote and left with a new car. Duke helped us out so much and was very patient which I appreciated very much. He was able to get us the best deal that fit my budget. My husband had such a great experience that he plans on coming back to Duke when he's ready for a new truck.

DeanandDianneGoBroncos

28 de mar. de 2016

Dean and Dianne Parker think Hall Honda is the #1 Tidewater Dealership in customer service! Ian Baer was very personable, friendly and great to work with. Richard Gmelin was awesome too. We will definitely come back again!

rblunk1972

25 de mar. de 2016

Rick Tala, Kj Clarke, and Byron Gray are the best ! I will never go anywhere else !! Was one of the best experiences with purchasing a vehicle!

Jackyandlauren

25 de mar. de 2016

Tiffani our sales associate was extremely helpful and the manager papa was the best I've ever dealt with. Top car buying experience I've had ever!

The Harty Family

25 de mar. de 2016

Our family purchased, a New Honda Odyssey Touring Edition from Hall Honda and were treated like VIP's. The sales experience was hassle free. We shopped around and researched nine different vehicles from SUVs to minivans. The Honda Odyssey fit our family's needs. We were not hassled, when it was time to purchase our Honda Odyssey, we came in the dealership, had a great experience, and we left the dealership extremely pleased. Tommy Hancock was very personable and took us step by step through the car buying process. He is not like your usual car salesman. Our family's happiness was his number one goal and he got us everything we wanted at an incredible deal. Everyone involved in our sales experience was very pleasant. I highly recommend Hall Honda for your next car purchase. I especially recommend that you purchase your next vehicle from Tommy Hancock. He is very pleasant and very knowledgeable!!

Littlepinktrees

24 de mar. de 2016

I wish I could go back and do it all over again! TOmmy H. Was no joke, this top notch sales coach guided me gracefully through the buying process. No kidding around here, I didn't mind spending my day and spending all of my money! With Tommy on my side he made the magic happen! I am now riding in style!no regrets! THank you HALL HONDA and THANK YOU TOMMY!

Hondaluver

24 de mar. de 2016

Came in today very last minute without an appointment hoping to be squeezed in. I was shocked how amazing the entire service staff was. They were very understanding of my busy schedule and worked diligently to get my car in and out fast. Everyone was very polite and helpful. I was especially stunned at the time and care Olivia and Randy dedicated to my situation. Fantastic job guys!

Becky

23 de mar. de 2016

I came in to have my pilots oil changed. I received excellent service from Olivia! I truly appreciate you making sure everything was taken care of! Thanks again!

"Silver Sylvia"

23 de mar. de 2016

Having been in a rear end total loss accident, I was unsure of how to proceed with the lease agreement I was entered into. I was, thankfully, uninjured, but very much unnerved! Jeff Hutchison, Senior Sales Consultant, allayed my anxieties, made me comfortable and asked if I had any physical discomfort. I certainly appreciated the concern and sincere consideration. He reviewed the contract, assured me that I would have a replacement vehicle as immediately as possible. I provided the necessary information to process the insurance claim and he began to prepare all of the required documents for a brand new car!!! I was absolutely relieved and grateful. Within five business days, with the accommodating expertise of the Business Manager, Byron Gray, my new Lunar Silver Civic was delivered, registered, insured and gleaming!! Their courtesy, professionalism and expeditious effort was exemplary and deserving of recognition. They definitely set the standard for Exceptional Customer Service!.

Happy Honda Driver

23 de mar. de 2016

Went in today to have the Camera Calibrated after replacement of windshield. Adam Jones took the best care of me and my children. Understood my frustration with the extra steps since I had just been in the prior day for an Oil Change. Took the time to explain the process and was quick to help where he could. Next time I need service, I will request Adam. Thanks Adam you did great, keep up the good work!

DancingFoolVB

21 de mar. de 2016

Bought a pre-owned certified Accord from John Christian. He knew exactly what we wanted and steered us only to the appropriate choices that were available. He made helpful suggestions when asked and avoided over-selling. Our experience was very pleasant. I felt like the "Easy" button was constantly in play.I had bought from John (and Hall Honda) before, so I expected nothing less. Still, it is delightful to have such a nice car-buying experience every time.

rajneshc

19 de mar. de 2016

Love Hall Honda of Virginia Beach! Papa Seck and Steve Schwartz are great! Bought several cars for all my family and got the best service and attention. Highly recommend them!

Lofey749

19 de mar. de 2016

We came to the dealership not needing a car, simply curious about a possible trade-in. We came armed with our game faces on and plan not to be "sold." Tommy quickly picked up on this, gave us our space and slowly earned our trust. We ultimately ended up spending most of our day with him learning more about our options. He was upfront, honest, personable and a lot of fun. He went to bat for us in negotiation relentlessly. Needless to say, we were "sold" and couldn't be happier! Thank you, Tommy!!

Hermoso

18 de mar. de 2016

I'd been eyeballing a Pilot for a month and Tommy was able to work a deal for me that I couldn't refuse. He was very helpful and answered all my questions. The process wasn't long and he was professional and courteous. I'd recommend anyone to him.

Devan320

18 de mar. de 2016

This is my first time ever buying a car and Tommy made it so easy. He showed me three that fit my criteria perfect, making it so easy to pick the perfect one for me. Everything was done easy and pain free.

Isiaah VA

18 de mar. de 2016

Harland Roberts professionalism was outstanding. I was doubtful that I would get a good deal on a newer car. My last experience was so so. Harland was able to answer my question and welcomes it as well. Overall he was able to get the price or payments should I say. that was needed.

Iris t

17 de mar. de 2016

Today I had somethings wrong with my car,and it was not safe for. Me to drive her at all I had one of the mangers came to me and told me the cost of repairs,I told him I am on a fix income from the govement every month,and I can't afford the cost do he said let me see what. I can do to help you ,I said ok in a little time he came to talk to me and said his staff took up a collection for me to fix my car I was so happy for what the hall Honda staff did for me there is a God and I am so so grateful for what the staff and managers have done for me my God bless each and every one of you thank you ms.Thomas

Maverick

14 de mar. de 2016

We have a family of 4 and needed a larger vehicle. Going with Honda was a no-brainer. This was our second trip back to Hall Honda to take a look at the new Pilot. The new Pilot design wreaked of savageness and we knew we wanted one. Mr. Tommy showed us all the bells and whistles, walked us through the array of customizations and answered all of our questions. I really felt he was the guiding light that made us become an additional member of the ever growing Hall automotive family.

GEM4

13 de mar. de 2016

I bought a used 2007 Honda Pilot and could not be happier with my experience and their service. Although the General Manager and Sales Manager were involved in the transaction, I purchased the vehicle because of one major reason ... the expert and superb salesmanship of Rick Tala. He should be issued a cape with an "S" on it while he is on the job. When it is time to purchase another vehicle in the future, my first (and possibly only) call will be to Super Rick! Well done, well done!!GEM4

daughterandherdad

12 de mar. de 2016

Harland was a very helpful person, he listened to the things I wanted in a car and did everything he could to find it for me. He made the visit to the dealership very enjoyable. I appreciate all his help he gave me.

Satonyia Smith

10 de mar. de 2016

I just had the best car buying experience of my life! I purchased a new Honda Civic from Hall Honda and was treated like a valued customer. The car dealer, Tommy Hancock, was very personable and he took me step by step through the car buying process. My happiness was his number one goal and he got me everything I wanted at an incredible deal. I would recommend Hall Honda for your car buying needs. Make sure that when you are ready to purchase a new vehicle that you visit the Virginia Beach location and request Tommy Hancock. You wont regret it.

S Smith5

9 de mar. de 2016

I just had the best car buying experience of my life! I purchased a new Honda Civic from Hall Honda and was treated like a valued customer. The car dealer, Tommy Hancock, was very personable and he took me step by step through the car buying process. My happiness was his number one goal and he got me everything I wanted at an incredible deal. I would recommend Hall Honda for your car buying needs. Make sure that when you are ready to purchase a new vehicle that you visit the Virginia Beach location and request Tommy Hancock. You wont regret it.

Bullock Family

8 de mar. de 2016

Thanks to Harland Roberts and his perseverance to find our family the best rate on a Lexus. We appreciate him pulling out all the stops to get us the in the right price bracket. Forever thankful, Bullock Family.

katie

6 de mar. de 2016

We bought a car from Harland Roberts and it was a great experience! Would recommend the dealership and Harland. He made the buying process fast and easy, was knowledgeable, and worked with our work schedules to get the paperwork done and pick up our new car! We experienced not-so-great service from another Honda dealer in the area and came to Hall Honda and they exceeded our expectations. The facilities were also nice and clean.

JBuesa

4 de mar. de 2016

We recently purchased a 2016 Honda Pilot from hall honda and absolutely love it. Mr. Duke was very helpful and worked with us to ensure we had the best deal. The costumer service is outstanding and I would definitely recommend this dealer. Furthermore, even after purchasing the car, Mr. Duke still continues to assist us with scheduling the installations of the accessories we want to add to our new vehicle.

troyt12

1 de mar. de 2016

This is my 5th Honda buying experience, and 1st time coming to Hall Honda. I was blown away at the pure knowledge of their product and their utmost professionalism! I started with Ian who was the most knowledgeable sales person I have ever dealt with. We also worked with Papa who was the nicest guy with a straight forward, non pressured approach. Everyone in the dealership including my finance guy and delivery guy were the nicest people I have ever dealt with and they all made this a great experience!

Destin Everett

1 de mar. de 2016

Harland Roberts was overall a big help to me buying a car. I would recommend him to all of my family members and friends.

2016 Honda Accord Coupe 2.4 Liter Manual

1 de mar. de 2016

Hall Automotive, VA Beach. Meet the fabulous four team-members that were apart of my car buying experience. MR. DELBERT DUKE, Salesman- Excellent It is with great pride that I write about my experience at Hall Automotive in Virginia Beach. My salesman, Mr. Duke has sound expertise in sales, is goal-oriented, a good communicator and has strong presentation skills and he is likable! I sincerely enjoyed working with him. Ladies, I bought a car for my husband's birthday and it was a secret! Mr. Duke assisted me with ensuring that my needs and wants were met to include arranging the car to be delivered to my home at a later date with a beautiful white bow. It was great to have his input (i.e. because men know what men like in a car especially with new technology) when it came to managing my expectation about accessories, he was never pushy. The time that I spent looking at the vehicle, credit application and returning to complete the contract was timely and efficient. I would recommend Hall Honda to my friends, family and coworkers and especially to women shopping for a vehicle for a love one or for you directly to Mr. Duke. MR. BYRON GRAY, Business Manager - Excellent Business savvy and personable with good communication skills! Strong negotiating and persuasiveness skills in preparing and reviewing the sales contract in a good way. MS. THERSA BRISCORE, Cashier - Excellent A first impression is the objective of this cashier! She is the last stop but certainly just as important because she takes your money to seal the deal after you sign your contract. She is definitely important, as you also want to feel great paying your deposit. MR. PAPA SECK, General Sales Manager -Excellent Introduced himself and provided me his business card before purchasing. It is always wonderful to see managers walking around and visible to customers especially when that takes the time to say hello and thank you for your business. A great special touch was being told that I would be taken care of.

miriam holt

26 de feb. de 2016

Harland was a fantastic saleman. He took care of my son and put him in a car quickly. I plan to come back and will definitely use Harland again and again. I was beyond pleased. I have already referred a friend to come and experience the excellent treatment my family received. both my sons were satisfied customers. Miriam holt

Missintelligent21

24 de feb. de 2016

Purchased a 2016 honda Accord EXL with Navi/honda sensing everything from negotiations and driving off the lot was excellent customer service. Papa and tiffani white work around my budget so I can get the trim leveI I wanted and bought my lease out. Ian Bear was very informative and courteous also with this process. I was able to get the color I wanted.Papa didn't waste my time as I thought he was going to go that route. A+ in my book.

MsLongmire

22 de feb. de 2016

I'm a first time new car buyer and I took my husband with me to check out a few vehicles. I received excellent customer Service from Mr Delbert Duke who was kind, professional and went above and beyond to help us with our purchase. He was patient and answered every question we had. I'm glad to say that I purchased a new Honda and was very pleased with the outcome. Thank you Mr Duke and Hall Honda for making this buying experience a great one !!

HowellFamily

22 de feb. de 2016

After 6 days & 4 dealerships of car shopping we landed at Hall Honda. By the time we were done (only a few hours from start to finish) we had wished we had STARTED at Hall Honda! Harland Roberts, our salesman, was so easy going, knowledgeable and helpful, w/ ZERO pressure. It made all the difference in the world! Our stress level was already at the top when we walked in the door and we expected it to continue in that direction. It was just the opposite. We actually relaxed as we were talking w/ Harland about our options and throughout the entire process. We will be Hall customers for a very long time!!!

wanda

22 de feb. de 2016

The customer service was excellent they helped me find exactly what I was looking for and I absolutely love my new car

Carin Copelli

22 de feb. de 2016

Thank you to the staff of Hall Honda and especially Delbert Duke!!!! As buying a new vehicle can sometimes be stressful, Mr. Duke made sure all my worries were left behind. He was super informative and made sure all of my requests were met 100%. I would highly recommend Delbert to all my family and friends looking to buy a vehicle. When it comes to a time when I'm looking again to purchase a new car, Mr. Duke will be first on my list to contact.

Malc

19 de feb. de 2016

My wife and I had a great all around experience. Everyone we worked with was friendly. We worked with John Bryant, who I would highly recommend.

Malc

18 de feb. de 2016

My wife and I had a great all around experience. We worked with John Bryant, who was great and made the experience as smooth as possible. Highly recommend!

Linda Hardin

16 de feb. de 2016

The service department at Hall Honda has been a real pleasure to deal with. I have had the opportunity to deal with several of the service advisers and mechanics. If ever I have questions they always take the time to explain. That being said, when time came for a new vehicle and nerves being on edge John Bryant told me he would make this easy and it was. I relaxed and enjoyed the experience and my new CRV.

S chesko

13 de feb. de 2016

I bought a used 2007 350z from Hall Honda of Virginia Beach and my experience was A+. Harland Roberts made the process easy and flawless. It was a 6 hour drive to get this car and the people here made it very worthwhile.

Brittany McCarter

11 de feb. de 2016

I brought my first car today at Honda Virginia Beach from Karl Collins and he offered me the best customer service experience I have ever had! He was attentive to my needs and made sure that everything I asked for I was given even without having the greatest credit! I'm so happy I chose to do business with Honda and to top it off, Vernon, the finance manager was also amazing with being phenomenal and friendly and making me feel comfortable! I plan on buying my next vehicle within a year or two from Honda and I would love to have the same experience that Karl and Vernon provided!!! A+++++ SERVICE!!!!!!

Christina Rudolph

10 de feb. de 2016

Purchased a like new 2013 Honda civic with Harland Roberts. Awesome buy with no haggling! Really enjoyed my experience at Hall Honda and would recommend Harland for a quick and easy purchase.

MaddieJay

7 de feb. de 2016

I had a wonderful experience working with Harland Roberts at Hall. Smooth buying experience. Helpful team of associates. Great selection of automobiles to choose from. Harland was patient, very informative and thorough with his explanations of all aspects of he cars inner and outer working. I will definitely purchase an auto from here again.

MDVbch

7 de feb. de 2016

We were looking for a new vehicle for my wife. When we stopped at Hall Honda to look at the CRV, the salesman that we met, Jason Branch, was very courteous and respectful, but more importantly, very knowledgeable about the vehicle and all of the options. There was no pressure to buy the vehicle. After receiving our initial offer, including a reasonable trade in for my wife's car, we took a day to think it over. When returned the next day, we had the deal completed and drove out with the new CRV in less than two hours.

TrulyBlessed1

1 de feb. de 2016

I was a bit anxious about shopping for a new car. When we walked into the dealership, we received a warm, assured greeting from the Sales Manager. We knew we were in the right place. Our salesman, John Bryant, listened to my concerns and answered all of my questions and Jennifer Cain in finance helped to made this whole experience easy. Great job to all!

Lwalden1

31 de ene. de 2016

After visiting another dealership last night to find a car for my mom, we left empty handed deciding to check one more car dealership. From the time we walked in the door, I knew we'd made the right decision. Not only did my mom purchase a vehicle with more features for significantly less than Priority, I also decided to trade in my 2013 Honda Accord, getting an awesome deal as well! Thanks so much to all of the Hall staff for making the process so easy! Thanks to John Bryant (our salesperson), Jennifer Cain (finance), as well as the sales manager (I apologize for forgetting your name :-) ). Today was a wonderful day!!

richiew

31 de ene. de 2016

Enjoyed my buying experience from the very beginning. Was met by salesman Harland Roberts who was very knowledgable and informative, not pushy or overbearing. During the actual purchasing session everyone involved were professional, again not pushy. I would highly recommend Hall Honda to friends and suggest they hook up with Harland.

Angelia

31 de ene. de 2016

Harland was not the internet person we called but when he could not locate one of them he took he lead and found the car we wanted and took us to he Dealership on Holland Road to test Drive it. We are a very tall family and the fit was a little tight. The second option was car that was a rental and that is a instant no-go for me. He finally found a math for us with the right price. He even helped me out when I forgot to eat during this process ( I am Diabetic) I had low blood sugar and he was bring me some candy to bring it up. He is fantastic. I WILL BE BACK TO BUY MY CAR. The one I purchased was for my 16 year old daughter.

toughbeachgal959

29 de ene. de 2016

Rainy day and we thought we would go and look again at the Honda Pilot ay our dealership. Parked in the back lot and here came a gentleman to get a pilot to look over and asked us if we had any questions. He had a great handshake, great smile and asked us what are needs were . From the time we were in the building we were greeted by Papa (sales Manager). We did not want white and he got us a beauty from another dealer. Brian in finance could not have been sweeter. tommy you are the "Best". You made our experience great. He went over the car and even set our phone up for us. Thank you all for treating us like family. This is our 5th Honda.

Loyalcustomer4lyfe

28 de ene. de 2016

Anthony Loveless is the best Assistant Service Manager available. He and his team have been fixing my vehicles since he was at the Mitsubishi location on Holland Road. If you have not had your service facilitated with him and his team, I highly recommend you do so. He is always full of energy and smiles from the moment you pull your vehicle in their service lane to the time your pick your vehicle up. I give all confidence with him in repairing my vehicle. He will tell me what repairs are needed and what may be coming soon so I can budget for them. Thank you Anthony and you will always will have my business no matter where you go!

Don & Delbert fan

26 de ene. de 2016

This was my second buying experience with Hall representative Delbert Duke, and my fourth purchase from Virginia Beach Hall Honda. I have always been exceptionally happy with the service I have received from this location. The establishment is clean, the atmosphere relaxed, the staff professional, the service above reproach, and the technicians knowledgeable, trustworthy, efficient, and most important to a woman, patient, reliable and kind. I have been a faithful customer here since 2004, have relied on them solely for the maintenance of my different vehicles , and have shared all of the above with whomever asked where I believed they should take there own vehicles for service or trade-in. As for today, Mr. Duke once again made my experience a great one. He really is a personable, intelligent and efficient man. His quick wit and laid back manner made the time consumed seem to pass quickly, comfortably, and enjoyably. He really is a decent man, which is a quality I value. I can not say enough good things about the staff , experiences I have had at this location as well as the services I have received. I recommend them to everyone who asks, and will more than likely be a customer for life. I will also more than likely visit Mr. Duke when interested in another future purchase.

Tski55

25 de ene. de 2016

We were traveling from Richmond to VA Beach when our wipers stopped working. We took the truck into Hall without an appointment and Randy and the Green Team took care of me. They didn't make me wait long for a Monday, in fact it was only about an hour and a half. They were able to do a Multi Point inspection, checked the wiper arms, motor, fuses and found that the motor breaker kicked in due to heavy snow on windshield. I felt relieved that they checked it out thoroughly. They made me feel that they really cared that the vehicle was safe for us to use it to take the 4 hour trip to go home to Maryland.Great experience and I wish we could take it here for all of our maintenance. Maybe we will plan on coming to the beach whenever we need work done. :)

Smtsun48

24 de ene. de 2016

The Best Experience Ever I had with dealership. My Sales person was Tiffani Satterwhite. Very polite and professional. Very well trained, since she answer all my question regarding Honda CRV I purchased at this location. I will highly recommend Tiffeni as your Sales person if you are planning to buy car. The good part I found out is she can sell at any Hall location so I don't have to look for new sales person. All staff we deal with to finish our transaction at this location were very nice. Thank you to Hall Honda made my day!!!!

Jlynhughes

24 de ene. de 2016

My dealer, Jeff Hutchison, was very easy and fun to work with. Worked to get me the best deal, and made me feel confident about my purchase. While I knew I didn't want the extra cost accessories (sensing, leather) he still mentioned them as an option to me in way that I didn't feel like he was trying to take advantage. He knew what I wanted, and made it happen. Great to work with. Enjoyed his customer service. Eugene (sales manager) was also amazing to work with. Hall Honda Virgini Beach is very welcoming and I'd recommend to everyone!

Capri17

20 de ene. de 2016

This is the 3rd car that I have purchased from Hall Honda Virginia Beach and from Delbert Duke. The experience just keeps getting better. The people are awesome and for that reason alone, I will keep coming back,

Proud Buyer

18 de ene. de 2016

I have been at Hall for he past few weeks and each time Mr. Tommy Hancock would patiently worked with me. "Great experience, happy customer!"

Author

15 de ene. de 2016

I had a wonderful car buying experience. It was stress-free and I did not feel undermined at any time. I've been taking my vehicle there for service and it's been wonderful. Highly recommend especially since the sales work with all Hall dealerships. No bias opinions.

Zora1234

14 de ene. de 2016

Our sales representative was Delbert Duke He was very animated and knowledgeable about the Honda Accord Sedans. It was a very good experience, even humorous at times. So the question is, 'Would we recommend the Hall Automotive Group and Delbert Duke if your looking for a Honda, and good customer service ?' The answer is "YES." Ask for Delbert Duke ! Don & Dottie HawkinsNorfolk, Virginia

m corvin

12 de ene. de 2016

Harland and Ofelia were absolutely amazing though the entire process. Harland's diligence and dedication to not only finding the perfect vehicle for me but his patience and enthusiasm through then entire process was so refreshing compared to previous car shopping experiences. Thank you Harland and Hall - I will only refer you in the future!!

luv2travel

10 de ene. de 2016

I purchased my third car from Hall Honda this weekend, and I couldn't be more pleased with the experience or with the car. My sales consultant was Dwight Richards, and he was knowledgeable, helpful, patient and sincerely interested in helping me find the right model for my needs. I especially appreciated the time he took to demonstrate and explain each of the car's features and the fact he did not try to sell me more car than I wanted. He made the purchasing experience hassle-free and less time-consuming than I expected. The customer service by all the employees at the dealership was excellent, and over the years I have come to expect high quality service no matter which department I'm dealing with. I am confident that I made the right purchase and that the dealership will make sure that I enjoy my new 2016 CR-V for years to come.

S Cooper

9 de ene. de 2016

I want o think Harland for making my experience very comfortable with the purchase of my new CR-V. I was not put under a lot of pressure and was given time to tell Harland what I wanted. He was very patient and provided me with several options. Overall I had an excellent experience and was able to make decisions on my purchase without unneeded pressure.

Adreian Savannah

5 de ene. de 2016

I feel that Harland and Byron had done an excellent job handling us and helping us with our car. I never felt pressured into buying anything and really enjoyed the experience. I know for future car sales that I will want to make it at here

Haley Johnson

3 de ene. de 2016

We had an excellent experience purchasing a 2013 Honda Fit and working with Mr. John Bryant. He was a superior salesman that answered all our questions, was very honest and upfront, and worked hard to provide us with every detail about the car. He was a great person to meet and truly made us feel comfortable in our first car buying experience. He also got us a great deal on our dream car. The purchasing process was efficient and took no longer than you would expect. They offered us complimentary beverages and an internet cafe while we waited but really each step in the process took no time at all. Everyone at Hall Honda was fun, courteous, and friendly, and we truly enjoyed purchasing with John Bryant. I recommend him to anyone looking for a fun and friendly car buying experience. Thanks so much to John and Hall Honda for the wonderful experience. We love our car!

Shaun

2 de ene. de 2016

My experience with Hall Honda was pleasant and hassle free. My sales consultant was Harland Roberts. Harland did everything he could possibly do to make our experience nice. Thank you Harland.

T. Evans

2 de ene. de 2016

For more than 15 years I have received Excellent Service from Hall Honda, Virginia Beach, VA. Mr. Delbert Duke has assisted me with two car purchases over the last 15 years. Over the years, I have always recommended friends and family to Hall Honda. I recently recommended Hall Honda to my nephew. On December 31, 2015, I took my nephew to Hall Honda and Mr. Duke assisted my nephew with his first car purchase. Prior to my visit to the dealership, I called Mr. Duke and told him what we were looking for in a vehicle. Mr. Duke assured me that he would assist us and invited us to come in and look at vehicles. Mr. Duke and the Hall Honda team provided professional and courteous service to my nephew and me. Mr. Duke ensured that my nephew was comfortable with this purchase and he made sure we understood every step involved in the process. My nephew is now a Hall customer and he plans to visit Hall Honda in the future for other car purchases. Thank you Mr. Duke and Hall Honda!

Reavley

31 de dic. de 2015

We purchased our new Honda Pilot from Hall Honda and couldn't be happier. Virginia Goad and Rick Tala were the best auto salesmen that I have ever worked with! And our Business Manager, Chris Lapicki, was fantastic! They were professional, caring, fun, and truly wanted to make my experience great. I am in the customer service industry and appreciate good service, I frequently talk about "world class" service with my staff. Let me tell you, these 3 define "world class"! I did a lot of research prior to the purchase, looked at many different vehicles, and shopped many different dealerships. Once I made my decision on the Pilot, what made my final decision wasn't just price (which was very fair), it was my experience with Rick and Virginia. They followed up appropriately, asked great questions to help me find just what I wanted, and most importantly, took an interest in me and my wife. It is the connection and relationship that made all the difference. Thank you Virginia, Rick, and Chris! You made a stressful process fun and easy.

Pete Reavley

31 de dic. de 2015

We purchased our new Honda Pilot from Hall Honda and couldn't be happier. Virginia Goad and Rick Tala were the best auto salesmen that I have ever worked with! And our Business Manager, Chris Lapicki, was fantastic! They were professional, caring, fun, and truly wanted to make my experience great. I am in the customer service industry and appreciate good service, I frequently talk about "world class" service with my staff. Let me tell you, these 3 define "world class"! I did a lot of research prior to the purchase, looked at many different vehicles, and shopped many different dealerships. Once I made my decision on the Pilot, what made my final decision wasn't just price (which was very fair), it was my experience with Rick and Virginia. They followed up appropriately, asked great questions to help me find just what I wanted, and most importantly, took an interest in me and my wife. It is the connection and relationship that made all the difference. Thank you Virginia, Rick, and Chris! You made a stressful process fun and easy.

Peppino P

30 de dic. de 2015

I just bought a 2016 Honda Pilot and everyone at the dealership was very professional and pleasant, from my salesperson Tiffany to the sales manager to the financial manager , everyone was knowledgeable and very helpful through the whole process. Kudos to all of you

F. Ferebee-Johns

25 de dic. de 2015

Salesperson Tommy Hancock was absolutely sensational during my car purchasing experience on 12/23/2015. His knowledge base and ability to be personable throughout the entire process made the process pleasurable. Additionally, Byron Gray proved to be the most professionally efficient finance officer that I have ever experienced during the purchase of a vehicle. The two of them together are indeed the "Dream Team" of car sales! KUDOS to Tommy Hancock and Byron Gray on a job well done!

Jenice B.

23 de dic. de 2015

We bought our new Honda Fit from a gentleman named Maurice at Hall Honda. He is amazing, and the entire Hall team went out of their way to make sure we got the best deal possible. Hall Honda actually values their customers and will make sure you are taken care of.

Jenice B.

22 de dic. de 2015

We bought our new Honda Fit from a gentleman named Maurice at Hall Honda. He is amazing, and the entire Hall team went out of their way to make sure we got the best deal possible. Hall Honda actually values their customers and will make sure you are taken care of.

johnwadehomes.com

21 de dic. de 2015

We purchased a slightly used Accord Wagon from Hall Honda about 20 years ago and at that time the experience was not all positive. 3 months ago I needed a wiper blade from the Hall service department for our CRV, and while there I of course started looking at the showroom models. I started talking with Jeff Hutchinson of the Blue Team and he told me that they were out of HRVs, but he would let me know when some new ones arrived. Jeff contacted me twice to let me know that they had some new H-RVs to see. The time was not right then, but we came back to Hall late last week. To make a long story shorter, Jeff was a Superlative Automotive Guide. He even went so far as to bring in used Acuras for us to try out against the gently used C RVs on the lot. We finally decided (surprise!) to buy a brand new Accord XL, and couldn't be happier with the quality and with the sales price. Jeff and the rest of the Blue team staff were sensational throughout the buying process even when we decided that we disliked the wheels that came with our final choice. They just made the swap happen! So we are now even looking forward to our first service experience there. Thank you!

Lovemyhonda

18 de dic. de 2015

I was looking to trade my cr-v for a newer model and ending up leasing a 2015 accord. My salesman Jeff Hutchison was awesome, discussing all my options an made sure to find one that had everything I was looking for down to the color. He made the whole experience a pleasure as this is the 2nd accord I've purchased from here. The service lane manager Charlie Gower came out an helped me go over some of the features of my new car an assured me that if I had any questions he was there to help. I would recommend anyone to come by and see these guys.

Eastern Shore Driver

13 de dic. de 2015

Great job from John Christian. My husband travels a lot so I had to get all the facts & figures before he would look at a car. I started in October. John hung in with me. Also a shout out to Maurice Forbes. When John was not available he took over two hours to take me test driving, from a HRV to the Accord. The team at Hall is great. I got the car I wanted at a great price.

Sondraward

7 de dic. de 2015

Steve Schwartz is excellent. I have leased the past 3 or 4 cars from him. This was a bit of a shock-going from a hybrid to non. going from 40+ to 9.3. It is getting better- up to 29 so far. The tutorial on using the many features was very helpful. I didn't think I needed it, but boy, was I wrong!!

SWilliams

6 de dic. de 2015

I admit I was somewhat hesitant when I pulled on the lot to even get out of my car. We all know how coercive used car salesman can be. I must say that Mr. Alvin Massenburg blew me away from the moment he introduced himself to me until I drove off in my new Honda Accord. Alvin actually listened to me when I explained to him what I wanted in a vehicle,my price range, even down to the mileage. Alvin found me the perfect vehicle. I was adamant about sticking to my budget when I met with Byron to complete my financing. He patiently answered all of my questions and trust me I had plenty. He found the perfect deal for me, stayin within my budget. Both Alvin and Byron surpassed by far my expectations and provided superior customer service and exceptional quality in their service delivery. I will definitely be a Hall Honda customer from this point in.

MurphyofGod.

5 de dic. de 2015

A great place to go to for your Honda needs. Will visit and visit again. Hope they have more people like Ms. Tiffani Sattherwhite in most of Honda locations. BZ Hall Honda.

LAREKA BRACEY

5 de dic. de 2015

I WOULD LIKE TO THANK MR HARLAND, FOR HELPING ME FIND MY FIRST CAR. I REALLY APPRECIATE THE HARD WORK THAT HE PUT INTO HELPING ME AND MY DAUGHTER. MR HARLAND DID A AWESOME JOB AND I CAN NOT THANK HIM ENOUGH. YOU ARE THE BEST MR. HARLAND ROBERTS ! I HAD THE BEST EXPERIENCE AT HALL HONDA

tonyamcclarty

1 de dic. de 2015

Had the BEST experience ever at Hall Honda Va Beach! & Saleslady Virginia is the reason that it was so great! She made it relaxing, fun & stress-free! Be sure to ask for her! & I can't forget to mention the business manager Byron...he was awesome as well! #awesomesauce :-)

Kayla Medina

29 de nov. de 2015

John Bryant and Richard Gmelin are absolutely amazing! My fiance and I came in with a problem and they solved and helped us out with a new car that we walked away with two hours later! I will recommend anyone to these two gentlemen.

Shannon P.

27 de nov. de 2015

My experience was excellent at Hall Honda. Each associate was very friendly and knowledgeable. Tiffani went above and beyond to get me in the car I wanted. Thanks Hall Honda!

Kharris

23 de nov. de 2015

Overall it was a good experience. I purchased a honda civic for a graduation gift to my son. However he was pulled over by the police for illegal tint that was sold to me at the delership. It wasn't a big deal but when my sales rep called to wish me a happy birthday and i explain to him what happened all he could say is 'WOW'

JennP23451

23 de nov. de 2015

I would definitely recommend this dealership to other customers. Staff was friendly and coutrteous. I came in looking to replace my 2002 Subaru Forester which I loved. After working with Karl Collins, Eugene Smith and Bryon Gray - I purchased a new 2015 Honda CR-V. It was hard to say good-bye to my almost 14 year old car but now I'm very excited with my new vehicle which I will most likely keep just as long.Thank you Honda Team

OlaNavy

21 de nov. de 2015

Ok, this is new for me, I don't normally write reviews, but after buying our fourth Honda tonight, two from Virginia Beach Hall Honda, I think its time I write something about this awesome place. First of all, this facility is always clean!! And the people working here are so friendly!!! Secondly, our experience with Tommy H, our sales guy when we bought our Odyssey contributed to why we decided to go back to hall Honda for a small car we needed. As expected, Tommy dedicate all his energy, experience and expertise to cater for our need. At the end of the day, we are very happy with our new addition to our family and we are happy with the finance aspect of the deal too!!. I will definitely recommend Tommy and this facility to any of my friends looking to buy a car.

Tharmon31

20 de nov. de 2015

I would definitely recommend this dealership to other customers. Staff was friendly and coutrteous. I came in for recalls and ending up buying a brand new car with all the amenities I asked for. I traded my 03 Honda for. 2012 Altima. Thanks a lot Karl Collins and Eugene Smith.

Holly

20 de nov. de 2015

Great customer service upon arrival, Alvin Massenburg went above and beyond to get me the vehicle that was right for my personality and style, very friendly treated me like I was family , I would definitely recommend Alvin as your sales rep will work hard to get you the BEST deal that's right for your budget.

alexholt

19 de nov. de 2015

I had an amazing shopping experience with Hall Honda and my salesman Harland Roberts!!! Very professional, knowledgeable, and overall awesome! I have never been so satisfied with a car experience, normally they are drawn out and a battle on who can win at negotiations. This however was not, the seller actually cared about my financial future and looked out for my best interest. I would buy every car from Harland Roberts, for the rest of my life! Amazing, Amazing, Amazing!!!!!

Waverly123

18 de nov. de 2015

Great dealership. Every one was very welcoming and each step of the process was very smooth. I walked away a happy customer, with a brand new car. I would recommend this dealership!

Alex Holt

18 de nov. de 2015

I had an awesome customer experience with Hall Honda, my salesman Harland Roberts treated me like royalty. The entire experience was pristine and seamless. I had visited other dealerships and they treated me like I wasn't worthy but Harland trumped the competition! Even in the negotiation process, it didn't feel like I was in a fight, it felt like they cared about my financial future and what the payments could do for me. Thanks again Hall Honda and your salesman Harland!!

Jazz89

17 de nov. de 2015

Walked into Hall Honda this afternoon looking to trade in a vehicle. We were greeted by Tommy Hancock. He was so helpful because he went over and behold to help us. So happy to be able to walk out with a brands NEW CAR.

Amber

17 de nov. de 2015

I leased a new CRV this weekend and the service was great. My salesman, Jeff, was awesome. He was really helpful with all of the options for new cars and choosing between the various CRVs. I really appreciated him taking time to help me with all the customizations for the new car once the paperwork was done. Matt Kuhlman was great too. Very helpful with the financing and making the process go quickly. Everyone at Hall Honda made the process easy and painless. And I LOVE my new CRV!

Siobal

15 de nov. de 2015

Rick at Hall Honda was excellent. He kept in constant contact and was really the only salesman in the area that followed up with me regularly regarding his dealer's inventory. I never felt pressured. The sales experience was great and he actually delivered the vehicle to me because there was no convenient time for us to travel to Hall Honda. I will update with my service after the sale experience.

Mlprincess

14 de nov. de 2015

I needed to return my leased vehicle and get into a new one. The staff at Hall Honda VB made it a pleasant and seamless experience. Harland did a fantastic job following up with me and getting me into the CRV I wanted and in the right color while taking care of returning my old leased vehicle at the same time! He was always sensitive to my busy schedule and was able to make things happen quickly. It was such a pleasant experience!

Paul15

11 de nov. de 2015

We needed to buy a reliable low mileage used car for our daughter who will be traveling a lot. The sales team at Hall used Auto was Amazing!! John Bryant, our lead salesman listened to us and understood what we were looking for. We did not look at the car we had found on the internet at their location, but a better vehicle to suit her needs. There was no pressure or hard sell. It was the best car buying experience we have ever had, even when the warranty and extra coverage discussion came up, Byron Gray was accepting of our answer with no pushing, he was quick and efficient and took care of all the business. The sales manager, Timothy Folwaczny was accommodating to our requests and concerns. He oversaw the process and was upfront and honest. It was by far the best car buying experience we have ever had. We will definitely return for our future car buying needs!!!

chad romeo

8 de nov. de 2015

I enjoyed the professionalism and expertise that my salesperson displayed in my visit. I was very pleased with the customer service as well. I plan on continuing my business with this group in the future.

JJAC

7 de nov. de 2015

Great service and help with getting a car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Elopezmiami

5 de nov. de 2015

I get to the dealership and I explain what I want. Karl the sales consultant says okay I'm going to show such and such vehicle. He grabs the keys for all the vehicles that I want and explains any last second questions based on mileage, price, etc. and after we've settled for which vehicle I wanted we go right into the price negotiation and it was a solid process. I didn't receive any flak and was shown what the certified pre owned is worth and what I'm getting it for including warranties. Amazing experience, especially being a first major car purchase. Highly recommended.

Isaac B Lawrence JR.

4 de nov. de 2015

Just purchased our new Honda from Hall`s with Mr Duke. He is a amazing sales represenative. He explain every detail down to the sales right to every function of the car. He makes a buying experience very pleasant. He listen to you and your needs. So if you need a car go see Delbert Duke at Hall Honda, you will be glad you did.

gorillas75

2 de nov. de 2015

I had the pleasure of buying my first car from Hall Honda of Virginia Beach on October 31st. My salesman was Rick Tala and I also got to work with Mauri. They were both gentlemen with no pressure to buy and gave me a good deal. I will highly recommend them and this dealership to my friends!

Frank Branch Jr

31 de oct. de 2015

I've owned and sold many vehicles and I'd just like to say my son Jason Branch and the staff at Hall Honda are amazing. I was thoroughly pleased with the level of service I received from the used car managers Dennis Jordan & Chuck Jordan when purchasing my 2010 Lincoln MKZ 8 months ago. I was even more impressed with the staff when I met Jennifer Cain in finance. She was able to provide me with a warranty and keep my payments BELOW what I initially stated I would pay. If you're looking for a vehicle go see my son Jason Branch at Hall Honda. They will take care of you.

FrankBJr

30 de oct. de 2015

I've owned and sold many vehicles and I'd just like to say my son Jason Branch and the staff at Hall Honda are amazing. I was thoroughly pleased with the level of service I received from the used car managers Dennis Jordan & Chuck Jordan when purchasing my 2010 Lincoln MKZ 8 months ago. I was even more impressed with the staff when I met Jennifer Cain in finance. She was able to provide me with a warranty and keep my payments BELOW what I initially stated I would pay. If you're looking for a vehicle go see my son Jason Branch at Hall Honda. They will take care of you.

ReginaTD

30 de oct. de 2015

When we just came in Hall Honda we were greeting by Tommy Hancock!! he was so friendly and professional!!! We felt that he knows his job very well!!! Hall Honda offer us the best deal in Virginia Beach!! We were looking for a good SUV, and Tommy offered so many choices, so we were so glad!! And customer service was very good!!! We like our new Honda CRV Ex 2015!!!

Mike and Elaine Jones

30 de oct. de 2015

Thank you to Tommy Hancock for making our buying experience wonderful. You found what we wanted and made it happen. We love our Honda Accord. We will definatly refer friends when they are in the market for a car. Thanks a lot. We haven't had any experience yet with the service department, we hope that will be awesome as well.

Speeechteach

29 de oct. de 2015

Delbert Duke and Eugene Smith worked diligently to find the Pilot I wanted. Mr. Smith gave me an excellent deal for my 2016 Touring, cheaper then what another dealership was charging me for the EX-L! Mr. Duke went above the call to make sure I was satisfied with my purchase, and continues to call to make sure I am not having any problems. This is my family's second purchase from Hall Honda. We gladly travel 35 miles through the tunnel to buy from this dealership.

Ren

27 de oct. de 2015

What a absolute delight I just experienced with Hall Honda Va. Beach. I walked in as a customer who was getting a airbag recall fix, and walked out simply a NEW CLIENT for life! From flawless service and smile from David Kramer, Service Director, to the personalized touch of Olivia Richardson, I cannot remember the last time I left a car dealership with a big grin. We have a saying in my business that: "You can always tell the quality of the Management, by the simple talent of their employees". Thank you David for your management and team, thank you Olivia for your smile, professionalism, and your completion of task. It is comforting to know that I am now a client for life!

Rlc

27 de oct. de 2015

We had the exact car we wanted in mind when we first arrived at the dealership. But after meeting and discussing our needs with Gary Hoss, he found the perfect car /trim for us! We shopped other dealerships but ended up back at Hall Honda!

James Cheatham

26 de oct. de 2015

Excellent dealership that I would highly recommend to anyone. Ian Baer was a professional that new everything there is to know about Honda vehicles. I have purchased many vehicles in the past and this was hands down the smoothest, and best deal I have received.

James Cheatham

26 de oct. de 2015

My wife and I just purchased a new Accord from Hall Honda in Virginia Beach. Blown away by the customer service, experience, and process. Hands down the best dealer experience I have had. Had trade in appraised, negotiations handled, and paperwork completed in a small period of time. In my opinion I received the best deal on the new car as well. Ask for Ian, he is extremely knowledgeable about all vehicles and has a passion for Honda.

JohnAtTheBeach

21 de oct. de 2015

Olivia Richardson at Hall Honda in Virginia Beach, Virginia watched out for me and my Civic beyond the requirements of her duty. She keep me completely informed of all my options, costs, and outstanding recall notices.

babylove

6 de oct. de 2015

Jason Branch was awesome. Knew the product and had me in and out in no time. I enjoyed my car-buying experience. First time ever!!

LOVE THEM PACKERS

5 de oct. de 2015

just recently purchased new vehicle my sales rep was JOHN CHRISTIAN VERY KNOWLEDGEABLE we discussed all kinds of figures and took several test drives this was my second experience with hall Honda over last 3 years was very happy with the results would highly recommend JOHN CHRISTIAN AS YOUR SALES REP for his knowledge and experience ,also would like to thank Erin Bessey ,PaPa Seck for their assistance in the great deal I received.

Satisfied customer

3 de oct. de 2015

One of the best experiences I have had working with car salesman. Alvin was very friendly and helpful with finding the right car, financing, and service for me. He listened to my needs and made sure not to show me or push me into anything I didn't need or want. I highlyour recommend him and the dealership!

LindseyMonet

25 de sep. de 2015

My husband and I went into Hall Honda today just looking around to compare and we left with 2 new cars. They were very helpful and worked with us so much. They gave us an amazing deal on 2 beautiful brand new cars. Tommy was our salesman and he was the best! Go into Hall Honda and ask for Tommy if you are looking for a fun and wonderful experience. Also, the GM helped us so much. :)

Black, Tyree

25 de sep. de 2015

I'm a first time car buyer, and I must say I was very happy with the services Tommy Hancock (salesmen) provide he showed great listening skills & showed me to the car I had in mind - Tyree Black

Shawn S.

22 de sep. de 2015

I had the pleasure of meeting Harland Roberts during a previous visit with a friend to check out a new 2015 Honda Accord. I was not interested at the time in buying a new vehicle but my husband was... Harland and my husband instantly clicked and before I knew it, we were test driving vehicles. He assured me with no pressure and went through the process at MY pace. He found what fit our budget and also what we did and did not want in the vehicle. He was patient, a true gentlemen, and kept a smile on his face. I was extremely nervous simply because this was my first big purchase, but Harland made it easy for me! I felt like there were no gimmicks, and definitely no hidden agendas. Once we made a decision on which 2015 Honda Accord, Harland introduced us to Byron Gray. He was too a true gentleman! He read and explained everything and when I said NO!, he listened. He educated me on what the best options were for me. There was no pressure at all and he too kept a smile on his face. Not only did Byron work out a great deal, he was able to factor in all of the extended warranties and still keep my payment under what I was comfortable with, and with an awesome rate!!!! Overall, I am thrilled about my new purchase and even more thrilled about the exceptional customer service that I received. Keep up the great work!!!!

Runner

21 de sep. de 2015

We found a car online at Hall Honda.com. We filled out the online form and received calls from 2 of Hall's employee's within minutes of our inquiry. We set an appt. to see the car the next day. We were greeted immediately upon our arrival by staff who found Ian Boer our sales rep. We cannot say enough about how incredible Ian was. He blew us out of the water by his knowledge of the CR V & Honda's products, warranties, service & everything in between. His expertise & enthusiasm was amazing. It was hands down the best car buying experience we have ever had. This is our 6th Honda & when we're ready for #7, we'll drive back to Virginia Beach (we live in Midlothian, VA) to see Ian. We can only pray he'll still be with HALL HONDA!! Thanks Ian & Hall Honda !!!! Mary & Jack

Runner

21 de sep. de 2015

Our experience from beginning to end at Hall Honda was fantastic! Ian Baer was our Sales Rep & his expertise on all things Honda was beyond impressive!! Ian made our experience the best on we've ever had buying a car, anywhere !! And we drove 100 miles to get to Hall. This is our 6th Honda & we will be back to c Ian when it's time for #7 :) Thanks Ian & Hall Honda !! We LOVE r CR V :)))) Mary & Jack

DNO757

9 de sep. de 2015

I came into this Honda dealer for an oil change I scheduled online and light bulb change inside my car. I had an appointment set for 8:30 am and said I would wait for my vehicle. I asked the service attendant how long this should take and he said no more than an hour to an hour and a half at the LATEST. After about two hours, I went to ask how much longer they believed my car would take as it had already been well over the anticipated time frame and I needed to be getting to work. Although I did think it was really odd that I had scheduled an appointment, but had seen several other people leave the waiting room that had come in after me, I didn't act angry or rude. I just asked an attendant walking by for an update. The very attendant that signed me in and had given me the time frame rudely told me that I wasn't the only person they were accommodating and he had told me it would be an hour and a half to two hours. I promptly reminded him that he had actually said no more than an hour and a half , and I only had that expectation of time because he provided it to me. It was at this point that a sales person came to ask me did I want to look at new cars while I waited. I agreed because I'd already been there so long, Why not? Before leaving with the sales person, I asked the attendant could he ask service to forget about my bulb if that was going to take longer. He replied (without checking) that they already had begun on my car so it would be better to keep the ticket as it was. After an additional forty-five minutes passed with NO UPDATE, I finally asked the sales person could he check on my car. He came back to tell me my car had another 35-40 minutes wait so I had time to go view more cars with him. It was at that point I express the fact that I was no longer in the mood to discuss new cars as I was extremely dissatisfied with the fact that I had now been there for about 3 hours. He quickly went over to service and apologetically came back agreeing to give me the oil change at no charge. The sales man was also accompanied by the original attendant who's previously bothered demeanor had changed completely. The original attendant returned with an now truthful update that service had not even BEGUN my oil change/ bulb change, but now would be working on my car. Needless to say I left Hall Honda 4 hours later with the same blown out bulb with which I'd arrived. The moral of the story is appointments mean nothing and I will most certainly never be returning for any service at the Hall Honda of Virginia Beach.

OstapG

2 de sep. de 2015

I recently bought Honda CRV 2015 at Honda Hall in Virginia Beach. The person who was working with me, Steve Schwartz, was great! He was very knowledgeable, professional, and kind. I did not feel any pressure at all while negotiating the price of the vehicle. The buying process was smooth and quick. He explained to me every detail and answered all my questions. I will definitely buy my next car at Hall Honda and recommend this place and specifically Steve Schwartz to all my friends.

Briana

26 de ago. de 2015

Hall Honda definitely made my car buying experience smooth and stress free thanks to Rick and Byron. After test driving a few vehicles, I bought a CR-V and absolutely love it! The process was easy and the customer service was top notch. The financing was effortless as Byron walked me through the process step by step. After purchasing my vehicle, Rick even showed me the basic upgrades my previous car didn't have, so I could take full advantage of everything the CR-V has to offer. I would highly recommend going to Hall Honda to buy your next vehicle!

nancy

19 de ago. de 2015

i worked with dwight and Papa and Eugene they are amazing nice and helpful, they worked with me so hard to get me the car that i wanted , i was treated as a family member that they really cared about and they were doing their best to help me, i got the honda pilot that i liked and i earned 3 great friends, i cant talk enough about how amazed i was when they all worked as a team to help me get what i want, love you guys and will stop by to say hi when i come for maintenance,i really recommend hall honda

Grace1

18 de ago. de 2015

my first car buying from hall honda was a blast. Tiffany is very nice! I will recommend anyone to buy from her. Eugene also was a great help. thank you hall Honda

Mike

16 de ago. de 2015

I haven't purchased a vehicle in over 14 years. I was looking for a used Honda that I could put my confidence in for my son who lives out of state. I found what I was looking for online at Hall and sent a request to gather more information on the car. I was contacted by Ian Baer the following morning and set up an appointment to see the car. Although the car was "out back" in there vast inventory of used cars, it was promptly brought out and freshened up. The car hadn't even been through their shop yet, but was very quickly made "showable". Ian is very knowledable in all things Honda. He had everything ready when I got there, all the way down to the CarFax for my review. I didn't feel any undue pressure from anyone that I spoke to at Hall and they made every effort to make sure that I walked away within my budget for purchase. I was actually quite shocked that they came all the way down to fit my budget. I hear many stories from friends and family about horrible car buying experiences. I have nothing but good things to say about my experience at Hall Honda. I think I have found a dealership where I can feel confident to make future purchases.

nickleman60

21 de jul. de 2015

I conversed with Rick Tala over the internet a few times before I made an appointment to test drive an Accord Sport. When I arrived Rick and the car was ready to roll. Rick was very knowledgeable with the car and explained it's features in words I could understand. We then sat down and began the haggling process which was interesting since this was my first experience with purchasing a new car. We came to an agreement on a price and the rest is history. I would recommend that other car buyers to seek out Rick for their salesperson when visiting Hall Honda

Don Rogers

19 de jul. de 2015

My wife and I were looking to purchase a quality used car. I found a Civic that I liked on Hall Honda's website and made all the preparations online for this car before we visited Hall on Saturday. We were greeted by the internet sales manager before we were turned over to Ian Baer. We were very impressed with Ian's knowledge of the vehicle we were interested in purchasing. Unfortunately we decided that we were not interested in the car that I had found on the internet but Ian found one that was perfect for us. The sales experience was totally hassle free and we left the dealership extremely pleased that we found the right car for us. Everyone involved in our sales experience was very pleasant. It was well worth the trip from Franklin to Virginia Beach. I highly recommend Hall Honda for your next car purchase. I especially recommend that you purchase your next vehicle from Ian Baer. Great salesman , pleasant and very knowledgeable.

Ron_honda20

17 de jul. de 2015

I was referred to Mr Branch to buy a car , after checkered flag gave me the run around. I called Mr Branch and he told me to come in. After arriving to Hall Honda Mr Branch greeted me and immediately jumped to getting me in a stylish but reasonable car that would fit my needs, so long story short I'm driving a great car and I'm very happy!!! ????

Jonea Cruz

16 de jul. de 2015

I Brought a caar from Hall Honda today! Olga was such a great help! i was so pleased with working next to her to reach an agreement.

Kaydian

11 de jul. de 2015

I enjoyed my experience at hall Honda. Tommy was very friendly, courteous and professional. He tells you like it is, he delivers whatever he said he will do. Thank you for all your help.

Bruce

4 de jul. de 2015

Jason Branch was very patient while we shopped and assessed our needs. The paperwork process was more lengthy than I remember from the last time we purchased but we are very happy with the end result, our new CR-V.

pilot16

30 de jun. de 2015

Virginia Goad was excellent and did a great job. The dealership was very friendly and upfront and we felt no pressure to buy or not buy.

Jessica S

22 de jun. de 2015

I purchased a pre-owned vehicle from this location and was assisted by Jason Branch. He was really good about ensuring that I got the vehicle I was interested in and paid special attention to my budget and needs. Everyone else at the dealership was extremely professional, courteous and knowledgeable as well. They were able to align me with financing and I was able to drive home in the vehicle in a few hours. This is my fourth vehicle purchase and I can honestly say that Hall Honda is the best experience I have had. There is a lot of transparency and integrity and I highly recommend purchasing a car from them.

Ashley S

15 de jun. de 2015

The people here at Hall Honda have been a huge help! This is my first time buy a new car and I cam looking for a Honda HR-V. At first I was a bit worried because there seemed to have only been 3 on the lot, but Harland took us for a little trip around the lot and low and behold there were 3 more hiding that had just come off the truck the night before. We found the exact one I was want it the model style and it came in a beatiful Misty Green which is a very unique and brand new color. Harland made sure I got the exact one I wanted and then we began the paperwork process. It was a very effortless for me, all I had to do was sit and sign papers. They did everything they could to get the lowest car payment for me and helped making my new car purchase effortless! Thanks again Hall Honda you all were a huge help!

Sblizzand

6 de jun. de 2015

The processing was a bit slow and confusing but once we got in our new car and drove off we didn't mind! Thanks Hall Honda!

CourtneyKSpikes

5 de jun. de 2015

Karl was amazing in helping me to purchase my 2009 Altima! He was able to describe to me in great detail all of the features that came with my car and explained all of the terms of what I was getting myself into. I appreciate the fact that he took his time with me in helping me to pick out the car that fit me. He never forced me into a vehicle that did not fit me. I never once felt like I made the wrong choice in the vehicle that I have. When the time comes for me to purchase my next vehicle, I will definitely be going back to Hall Honda as long as KARL COLLINS is there!!!

RSergV

5 de jun. de 2015

I got my first brand new car from Hall Honda! and its hrv. i like that car a lot. thank you very much hall honda and especially Karl Collins for great car and great expirience!

Courtney Chesson Spikes

4 de jun. de 2015

I had an amazing experience with Karl Collins! He took the time out to explain to me everything that I was getting in my 2009 Altima. He has excellent customer service skills and knows how to make his customers feel comfortable.When the time comes for me to purchase another vehicle, I will definitely purchase from HALL as long as KARL COLLINS is there!!!!

Kenisha

4 de jun. de 2015

I had a wonderful car buying experience at this dealership. Our sales person Jason Branch was outstanding. I told him exactly what I was looking for and he found it. Processing the deal was easy and he worked with me around my schedule. I would definetly recommend this dealership to anyone who is looking for a car!

Toya

3 de jun. de 2015

I just bought a car from Jason Branch at Hall Honda Va Beach. He was so helpful and flexible. I wasn't planning on making a purchase today, but because of the awesome customer service he provided and his willingness to work with my budget, I was able to walk out of there with a brand new 2015 Honda Accord! If you need a new car please see Jason. He will hook you up!!!!

Toya

3 de jun. de 2015

I just bought a car from Jason Branch at Hall Honda Va Beach. He was so helpful and flexible. I wasn't planning on making a purchase today, but because of the awesome customer service he provided and his willingness to work with my budget, I was able to walk out of there with a brand new 2015 Honda Accord! If you need a new car please see Jason. He will hook you up!!!!

ChannaCRV1

1 de jun. de 2015

I recently purchased a CRV Ex for my daughter and was given tip notch treatment. Even went to extra yard to substitute my initial vehicle with a even better one. Moreover, for the same price as my original selection. Hats off to the management team and the staff that made it happen!

Jpcroucher

21 de may. de 2015

I bought a 2015 Honda CRV EX from hall Honda Virginia beach, I am very satisfied with my purchase and the incredible service from Maurice Forbes. I will recommend there business to anyone.

Jim

18 de may. de 2015

Hall Honda on Virginia Beach Blvd provided me with great service. Sales consultant Harland Roberts and manager Charles Jordan were both outstanding. Thanks to Hall Honda and their staff for making my Honda Pilot purchase enjoyable.

Valerie Clark

18 de may. de 2015

I just purchased a 2015 Honda Accord from Hall Honda Virginia Beach. This is the 4th vehicle that I've purchased from a Hall dealership. The staff is AWESOME!!! Mr. Delbert Duke and Eugene Smith were great to work with. I told them what my budget was and they worked the deal out. They made me feel relaxed and at ease about my purchase, in addition to educating me on my options. The level of service received was greatly appreciated.

Dave R

17 de may. de 2015

John Christian was great to work with; administration dropped off sharply beyond John.Bought a minivan and traded one in. It took 42 days for Hall Honda to pay off the Carmax loan resulting in notice of delinquency sent to me for nonpayment impacting credit score.48 days later still awaiting out of state plates...had to drive back to dealership to get new temporary tag following several phone calls with no response and/or please hold disconnections. Will have to drive back again in 12 days to do it again. If you want results you need to stand in their showroom to get it.Following sale was 'encouraged' to buy all sorts of extra coverages and protection-declined all early on and was questioned as to why.Pride themselves on under promising and over delivering; reality is Hall under promises and under delivers. Although they did top off the tank after I made them aware they had failed to do so following the new minivan purchase.Go to Checkered Honda...they have upfront pricing! My saga continues...

Happy Buyer

9 de may. de 2015

We purchased our Honda #3 this morning at Hall Honda VB and we couldn't be more pleased with the entire experience. From the moment we walked into the dealership John Christian worked with our every request to put together the package we sought. This gentleman knows his product and made the purchasing process very quick and painless. Then Byron Gray worked us through the financing and options in record time. All together we found this to be the easiest out of over a dozen vehicle purchases we've done in the past two decades. We highly encourage car shoppers to go to this particular location to car shop. We'll certainly be calling Mr. Christian in the future when we buy!

Sandyatbeach

3 de may. de 2015

I had done all the research on what car I wanted to buy. I knew what was a the minimum I would take on my 2006 Honda CRV. I was dreading just going in and having to do the the stressful negotiations. i had contacted Hall and wanted to know about the car. They called right away but I still had cold feet an didn't want to make an appointment. I decided to just drop in just to get some of my questions answered. My car was messy and I had no intention of anyone seeing it . My Salesman was RICK TALLA and he was warm and gracious from the first word out of his mouth. He wanted to see my car and I protested because I was embarrassed by all my beach stuff in there. He showed me a car like the one I was interested in. I loved the car more than I expected. He and I sat down and I thought here goes..time for me to leave. I got exactly what I wanted. I can;t tell you how wonderful it was to work with a GENTLEMAN at a Car DEALER.

Bubba53

27 de abr. de 2015

My son and I went to Hall Honda to purchase his first new car and graduation present. The entire staff was a pleasure to work with during the entire transaction. Our salesperson, Harlan, was a consummate and knowledgable professional. He took the time to explain every detail of our new car to my 18 YO son. Byron in finance was also a pleasure to work with and very thorough in every aspect of the purchase. I highly recommend Hall Honda when purchasing a new or used Honda.

Maria1965

26 de abr. de 2015

The Sales Person Delbert Duke whom also sold me 2 other honda's which he always listened and made it possible for me to purchase my car this 3rd time, Papa Seck with Mr. Duke was able to get me a payment plan that would not hurt my budget and they worked with even a negative roll over from my old car. I paid cash for my warranty and received a 0% with 18 months to pay off the warranty to keep my car payment within budget. For finance and entertainment Chris Gore made the warranty and finance possible and entertain at the sametime. Great group of people to work with and they made it quick and to the point. I have always done business with Hall and never have been disappointed. I will be going back in 1 week for an update on how to use some of the functions on my car and this will be at no charge.

Veronica B

25 de abr. de 2015

Was looking to purchase a new 2015 Honda and stopped by just to look. Met Mr. Larry one of your sales reps and the service I received was excellent. I was really impressed with all the features of the Honda Fit. Mr. Larry's customer service was excellent! I now drive a 2015 Honda Fit and love it! Thanks Mr Larry with all your help and excellent custmer service I'll send anyone I know looking for a new car to see you.

JNP

20 de abr. de 2015

Olga was wonderful to work with and made us feel comfortable in a stressful process. She is new to the dealership but is absolutely a great addition to the team at Hall Honda. With her assistance, I ended up leaving with a brand new Honda Accord!

elenaann

20 de abr. de 2015

The only word I can use to describe my sales experience is Awesome !! From the minute I stepped out of my car and toll I was driving away on my new Honda Cr-v .. MY salesman John Bryant went up and beyond buying process . I have worked in a Automotive dealers for 28 years and I have to say the sales force in this place was the best I have seen. My sales Manager Matt was expecting me this day coming from 3 hours away and nines I had to drive back home. I was in and out in less then 2hrs and on my way home in new car , in which may I say I wasn't planning on buying was just looking. But the buying process was so relaxed and was not felt pressured. These people rocked !!! I will be going back with family. Thank you again John , Matt and lets not forget my finance guy . .. Thank you again!!!!

Janeljo1

18 de abr. de 2015

I came to Hall Honda knowing that I had some credit issues. I met with Harland Roberts, who listened to my situation and attempted to help me find the used car I was in the market for. Harland was very kind, courteous, sincere, and had an impressive knowledge of their products and services. After several trips to the lot and showing me at least 20 different used cars, (including a drive to see one all the way in Chesapeake), I still didn't see what I wanted. Harland intuitively knew that I wouldn't find what I wanted in a used car. So, he met with his sales manager, Eugene Smith, and finance manager. Jennifer Cain. Together they managed to get me approved for a brand new 2015 Honda Accord, despite my credit history. The team didn't stop trying to help me, even after signing the paperwork! The day after my purchase, I was called back into the store to sign new paperwork because they'd found me a better interest rate and my payments were lowered. For as long as Harland is in the business, he has a loyal customer in me. Hall Honda rocks!!!!

JaNel Jones

16 de abr. de 2015

I am now a proud owner of a 2015 Honda Accord from Hall Honda. My sales person, Harland Roberts, was extremely courteous and knowledgeable. But most impressive was his patience. I was very indecisive, had some credit issues, and was picky. Harland persevered and stood by me through the entire process. He showed me at least 20 used vehicles, which I said I wanted because of my credit issues. None were to my liking. Harland (along with his sales manager, Eugene Smith) somehow managed to get me into a brand new car despite those issues. He has a loyal customer for as long as he's in the business!!!

ValCR-V

15 de abr. de 2015

John T Bryant made buying a used car for my granddaughter an enjoyable experience. He was patient, courteous, knowledgeable and most helpful...always going the extra mile!!! I would highly recommend John to anyone who wants to buy a car. He is outstanding!!!

jruck005

14 de abr. de 2015

Visited dealership on April 11, 2015 & found interest in a 2006 Ford Freestyle priced at $7900. Test drove vehicle & researched vehicle, but wanted to take a day or two to think over it as it seemed overpriced. On the night of April 13, the salesperson, Harland Roberts, called me to see if I was still interested when I informed him I was still hung on the price. After phone negotiations between Harland Roberts, his sales manager, Chuck Jordan, and myself, we agreed to a final price of $6300. My credit app was pulled which showed that I was fully credit worthy and pre-approved for the purchase. I made an appt for 6pm April 14 to complete the transaction & pickup the vehicle to then be informed at the time of visit that they couldn't locate the vehicle and it was already sold. The sales manager, Chuck Jordan, completely disregarded my needs and concerns by attempting to pawn off another vehicle on me that I was completely disinterested in. I was hoodwinked by them selling me a vehicle that wasn't even available just to get me back into their dealership. Professional service could have been demonstrated by notifying me that the vehicle was already sold & even better professional service could have been demonstrated if the vehicle was reserved until my 6pm appt. to complete the transaction. Hall Honda failed on all levels of customer service. The unfortunate part is my credit took a negative hit by now displaying a useless inquiry. This was the worst, unprofessional & unpleasant experience ever. I rate Hall Honda with a 0 on customer service! VERY unethical practices!Ms. Rucker-

Happygirl

13 de abr. de 2015

I went in there thinking I wanted something that would have been a terrible purchase and John told me every reason not to do it, told me every single option I had when I thought I had none and when I almost lost hope in being able to make it work and find a vehicle in my price range, he continued to look and look until he found MY CAR. He never gave up once and made sure I got the car I never knew I was looking for & now I'm in LOVE!!! He honestly cares about each and every one of his customers and I will go back to him and only him every time!

cassfar

12 de abr. de 2015

I walked in for a recall on my Honda and tired of all the money I have been putting into it the past 4 years or more. At that moment I was greeted by John and said who can I speak to about maybe purchasing a car, and he said me. So, he explained in details of leasing, owning, payment options the whole nine to me. Then I started test driving cars and made my decision on a brand new Honda, Civic, EX fully loaded and in my price range. John was not pushy at all and helped me pick up and drop off my daughter. He cares about his costumers and it shows. Thanks John for everything it was the best decision I made.

HappyFit

10 de abr. de 2015

John T Bryant was extremely helpful and helped me get an excellent car or a great price. He paid attention to everything I said and worked really hard to meet my expectations! I truly cannot tell you how much I appreciated his help. I bought from private dealers before and both dealers were not honest. John was! I will recommend him to anyone!

Dennis

6 de abr. de 2015

I got great service at Hall Honda. I have had to go in twice and had great service both times. I drive past another Honda dealership to get there. The service manager and her staff are great.

Zee

1 de abr. de 2015

I purchased a used Honda Accord a few weeks ago from Hall Honda. As soon as I pulled up, I was greeted by this really nice guy named Karl Collins. He wasn't pushy at all and could tell I was a bit nervous and wanted the whole process to be over with. He has to be the nicest salesman I've ever worked with and it's hard to associate any salesman with sincerity, let alone awesome. He kept reassuring me that they would take care of me and work things out. He showed me several cars and was very patient and wanted me to have a great experience. To be completely honest, I was embarrassed about my credit but those guys in the finance department along with Karl made sure I kept a smile on my face and I left with a car that had more amenities than I ever thought I'd get. Even after the sale, Karl texted me to check on me and make sure everything was okay. And just when I thought it couldn't get any better, Eugene and Byron (finance guys) called me to tell me that after they reconditioned the car, it was cheaper than they thought it'd be, which in turn, lowered the price of the car and my payment by almost $50! To say theses guys were genuine is an understatement! I have no adjectives to describe my experience but awesomeness! If you're nervous and apprehensive about the whole car buying experience, I'd highly suggest you go see Karl. He's a very nice guy and doesn't sell dreams. You should especially see him if it's your first time buying a car.

Zee

1 de abr. de 2015

I purchased a used Honda Accord a few weeks ago from Hall Honda. As soon as I pulled up, I was greeted by this really nice guy named Karl Collins. He wasn't pushy at all and could tell I was a bit nervous and wanted the whole process to be over with. He has to be the nicest salesman I've ever worked with and it's hard to associate any salesman with sincerity, let alone awesome. He kept reassuring me that they would take care of me and work things out. He showed me several cars and was very patient and wanted me to have a great experience. To be completely honest, I was embarrassed about my credit but those guys in the finance department along with Karl made sure I kept a smile on my face and I left with a car that had more amenities than I ever thought I'd get. Even after the sale, Karl texted me to check on me and make sure everything was okay. And just when I thought it couldn't get any better, Eugene and Byron (finance guys) called me to tell me that after they reconditioned the car, it was cheaper than they thought it'd be, which in turn, lowered the price of the car and my payment by almost $50! To say theses guys were genuine is an understatement! I have no adjectives to describe my experience but awesomeness! If you're nervous and apprehensive about the whole car buying experience, I'd highly suggest you go see Karl. He's a very nice guy and doesn't sell dreams. You should especially see him if it's your first time buying a car.

KS

28 de mar. de 2015

This was a very easy process. The sales person didn't hassle me or use pressure. I was able to have the day to think about it, a did not get the "we can only do this deal today" pitch. Jason was very easy to work with.

SpineRep12

18 de mar. de 2015

I can't say enough about the GREAT EXPERIENCE my wife and I had purchasing our 2015 Honda Pilot from Papa Seck & Dwight Richards! The professionalism and experience demonstrated throughout the process was Top Notch! Dwight was extremely knowledgeable about the vehicle and spent time with my wife showing her how to utilize all of the features that her new Honda pilot had to offer which made her extremely comfortable. I would recommend these guys and Hall Honda to anyone looking for a new or pre-owned vehicle you will not be disappointed.Thanks Papa and Dwight for the Best car buying experience!!Jim Ray

Forshey

13 de mar. de 2015

My mother and I went to see what was available in the way of a van. Dwight Richards was a great help. He listened to our needs and desires in what we wanted. Once we had two vehicles in mind my husband returned with me later that day. They were very willing to work with us and understood that as the parents to small boys that our budget was very important. They worked with us to find a way to get us an excellent van with a payment we were comfortable with. It was a very good buying experience. We couldn't be more pleased with our van. We will return to work with Dwight when the time comes to purchase again.

Richcallaghan

11 de mar. de 2015

If you're looking for a Honda, look no further than Tommy to take care of you. Tommy looks after you like a VIP client and is your trusted advisor when looking for your next purchase. He made the process fun, easy and informational. He'll show you the options and reign you in if you get caught up in the myriad of options. He genuinely keeps it honest and looks out what's best for you. We will definitely be coming back when it's time to trade up for another car.

Mindy

7 de mar. de 2015

My fiance and I went into hall handa because we felt like our options were exhausted with searching for used cars around Virginia beach. Tommy gave us the options for new and leased vehicles and he was very helpful and informative. We test drive a white 2015 Honda civic coupe and I loved it! After the test drive we were able to sign paperwork efficiently and I drove my car from the lot the next day! Thanks Tommy for a great experience at hall Honda!

Michael S.

4 de mar. de 2015

I went in to look at a used vehicle and left with a brand new vehicle for almost the same price as the used one thanks to the help of Jason Branch. Jason made the process very easy. I just told him what I was looking for and he found me multiple options. The whole time he was honest with me and didn't make me feel like he was just trying to make a sale. I appreciate him going the extra mile and finding me multiple choices and getting me a great deal! I highly recommend if you are looking for a vehicle give him a call!

coolblue

1 de mar. de 2015

For my first car I had the best experience helped out great felt no pressure into buying the car . Nice greeting excellent with family. Thanking honda for great experience

gbell001

23 de feb. de 2015

I had been to several other dealers before I visited Hall Honda. Karl Collins was the first sales representative I met when I waled through the door and he was excellent throughout the whole process. Would definitely recommend Hall and Karl Collins for your car needs!

Elzabeth Shumate Mercer

13 de feb. de 2015

We initially went to Hall just to stop in and possibly test drive one of the Honda Accords. We were greeted by Ray S. , he asked us what features we were looking for and brought out an Accord for us to test drive , he explained all of the new features to us. The car speaks for itself really what a nice car. Ray hooked us up he gave us a good trade value on my paid off Civic and we left with a new Accord. Ray did not put the normal salesman pressure on us, and he made us feel at ease in making our decision. I have been back several times to have paint protection and fabric protection applied and to have my car cleaned and mats ordered and installed. All of the Hall Honda staff have impressed me, they are friendly, kind and very courteous to customers and each other. I would definitely recommend Hall Honda to friends and family and coworkers.

lpagan

11 de feb. de 2015

Husband and I shopped at Hall Honda Virginia Beach to buy our first new car together .Karl Collins was my salesman and he did a excellent job . Great service and information for us as well as friendly and very professional. We are very happy and will be definitely buying or future cars from the dealership and through Karl Collins .

Deanna

8 de feb. de 2015

I decided to go to Hall Honda after visiting two other dealerships and being disappointed with both. I had a friend buy a vehicle from them just a week earlier, so decided why not try them. I went in with a loan that wasnt for very much and saw what they had to offer, wasnt quite impressed. Until they asked that if they could offer me a better deal,would I be willing to go up in price on the car? Of course I said yes and they found something based on what I liked quickly, they brought it out front and I test drove it. I automatically fell in love with it and was impressed that they got everything on the list and for a great price. I ended up with the 2007 Honda Accord with 57,000 miles for a good price. All the paperwork and everything was done within 2 hours of when they had first brought the car for me to test drive. My mind was at ease for a first time buyer being cautious of every thing. Would recommend buying a car from them.

1armymom

28 de ene. de 2015

I have been getting my Odyssey serviced at this dealership for about 4 or 5 years. I took it in last week for a diagnosis on a check engine light. The wait was way too long, as usual, but when they came to get me, they told me it needed a new catalytic converter, a part that costs almost $1000. Because I'm strapped for cash, I asked what the implications were of driving with the bad part, and the employee told me that if the part failed, the car would be dead on the side of the road, and worse, that the metal honeycomb inside it could break apart and blow through the engine, destroying it. I told them I'd bring it back the following week for the replacement. In the meantime, the check engine light went out on its own. I started asking around and doing some research and discovered that if my converter were truly bad like they said, my car would be having noticeable performance issues, noise, and possibly even smell. It purrs like a kitten and drives as smooth as ever. Another repair place and my research backed up the fact that even if it was bad, I could continue to drive it until I was able to get it fixed / replaced, and that only in extreme circumstances would it cause the car to stop running. And, if the honeycomb material blew, it would exit through the exhaust system (backwards), NOT into the engine. Now I feel like I have been scammed -- luckily this time I didn't get the repair -- but with a vehicle almost 9 years old, I'm afraid I've been scammed on other expensive part replacements, as well. After all, how would I know any better, as a single mom and not an auto-savvy person. I think they know my profile type and will tell me whatever it takes to make me feel like I have to pay out the nose to keep my kids safe in the car. Next time my check engine light comes on, I'll be taking it for a free diagnostic at Auto Zone. I no longer trust Hall Honda.

Mrs Marsh

26 de ene. de 2015

My 2007 Honda Pilot was in for an Inspection and Joe Wachner did a great job getting everything routine done and taking care of a safety recall item. I had not been notified but he knew it needed to be done so he made it happen. THANK YOU Joe! Regards, Mrs. Marsh

JAY

20 de ene. de 2015

I recently visisted Hall Honda Virginia Beach. As I was walking around outside I was greeted by Brittany. I was not the nicest person to get a long with due to me only wanting to shop from dealership to dealership without any interaction with any sales consultant but Brittany was on it. Even though I wanted to be left alone she wouldnt leave my side.

CW

5 de ene. de 2015

I recently purchased a vehicle at Hall Honda in Virginia Beach, VA. The sales person ,Tommy Hancock,Jr., provided excellent customer service, has exceptional people skills ,good listener and made the auto buying experience very easy. If you're interested in buying a vehicle in the HALL AUTO NETWORK, call Tommy Hancock.

Jonathan mcpherson

29 de dic. de 2014

Tommy Hancock did an awesome job helping me with my civic si. He was informative, helpful, funny, and willing to do that little extra to help me realize my dream car!

Christian B

13 de dic. de 2014

My wife and I went here to get a new car. We were recently in an auto accident and needed to replace that one. Last time we were there we checked out the Fit. Jesiah Bonney approached us and was friendly. He was very educational in his selling. That worked out perfect for me aand he answered any question I had. I think there was only one he wasnt sure of but found the answer later on confirming it. We checked out the fit and the civic and ended up with the fit. He did all he could to help us pinpoint the right car and we even had a few laughs talking about the yellow fit and customizing it. We got the Milano red Fit in the end and its great. The paperwork portion wasnt that bad either. We had Christopher Gore do that portion who helped us out as well. All in all and especially compared to my other experiences car buying this was the best. Hopefully I get a nice big bonus and can come back again for a 2nd car.

Cara Wehman

12 de dic. de 2014

Had my 2nd car I leased with Hall Honda. Excellent Sales Team and Steve Schwartz was the man who sold me the car. I worked closely him and Eugene. Both excellent and professional individuals. They held true to the deal that was offered to me. I love my new car and am so thrilled I went with the EX. I am pleased and I will be planning to get a new car in 36 months with Hall Honda too!

F.C Broady

12 de dic. de 2014

Sales consultant Tommy Hancock Jr. was awesome! He took time and guided me through the entire buying process. I love my 2012 Honda Accord and the service was outstanding.

binvre

30 de nov. de 2014

Purchased a Honda Pilot 2015. Excellent service. Wonderful demeanor. Courteous, knowledgeable and friendly staff. Simply a great experience. Our thanks go to Ray Sanders, Papa Seke and Mike Brown.

robertandna.padgett

20 de nov. de 2014

Came in to the dealership for a used Honda CRV and was told the price on it was "wrong" as there was hail damage and the price would later be raised to cover the repairs. Then I was shown another used car and haggled a price over the next couple of hours, signed for the car, then when I got home found that for the exact same car (same carfax and VIN) they had listed $3000 lower online than what they asked at the dealership and $700 lower than what I finally negotiated them down to. The next day I returned the car and they accepted it back, but would not come down to their advertised price. You would think I would leave and leave them a bad review, but I really wanted a newer CRV and they promised to make it up to me on a new CRV. So the next 2 days were spent looking and negotiating on new CRV's, finally they agreed to an OK price on a early 2014 model, but in order to get an OK price they said I had to get the "environmental protection package" which costs $899. Turns out that the chemicals they use on the interior are just diluted mineral spirits which costs less than $20 in store. Once I found this out a few days after closing I tried to cancel the now obviously terrible package, however I was told it could not be canceled. I have tried contacting everyone in the company all the way up as high in the chain of command as the operator would let me go and was giving the run around each time. Do not waste your time or money with Hall automotive...

Lara Cullipher

8 de nov. de 2014

I had many people that helped me find my van. Ray Sanders, Dennis Jordan, and Charles Jordan are great. They are extremely helpful and were open with all the issues good or bad.

Wilderose93

8 de nov. de 2014

Bought a Honda Odyssey with the help of Ray Sanders, Dennis Jordan, and Chris from the Finance Department. The whole experience was very positive. This amazing team of men from Hall Honda Virginia Beach made the purchase a smooth and seemingly effortless. Our van is a pure driving joy and makes Hall a place to buy future vehicles with confidence that we will get a great price on quality machinery.

Fanofallthingshonda

31 de oct. de 2014

I had the best experience buying a car at Hall Honda of Virginia Beach. I was treated as a valued customer by each and every member of the Hall Honda staff from the moment I walked into the showroom. The customer service at Hall Honda is impeccable. John Christian navigated me flawlessly into the car of my dreams. He patiently listened to my needs and then met those needs effortlessly. Before I knew it, I was behind the wheel of my new car being taught how to use all of the features before driving away with a smile on my face. I would recommend Hall Automotive and Hall Honda in particular to everyone who is a fan of dedicated customer service. I am looking forward to a nice, long relationship with the staff of Hall Honda.

Margaret Foley

30 de oct. de 2014

I had the best experience buying a car at Hall Honda of Virginia Beach. I was treated as a valued customer by each and every member of the Hall Honda staff from the moment I walked into the showroom. The customer service at Hall Honda is impeccable.John Christian navigated me flawlessly into the car of my dreams. He patiently listened to my needs and then met those needs effortlessly. Before I knew it, I was behind the wheel of my new car being taught how to use all of the features before driving away with a smile on my face.I would recommend Hall Automotive and Hall Honda in particular to everyone who is a fan of dedicated customer service. I am looking forward to a nice, long relationship with the staff of Hall Honda.

Phillyboy86

27 de oct. de 2014

My experience with Hall Honda was great. Karl Collins and Eric Rogers were and continue to be great salesmen who were honest, patient, and friendly throughout this process. Karl Collins was able to put my wife in a 2014 Honda Civic with comfortable payments and is working diligently with me on finding the right vehicle. Karl Collins and Eric Rogers made my experience with Hall Honda a great one and I'd refer any friend of mine to your dealership.

Lakin Dillard and Raphael Hughes

24 de oct. de 2014

Hall Honda in Virginia beach was AMAZING!!! Salesman Rick was AMAZING! His customer service skills were wonderful. He helped find the right car for me and my family. I was being crazy indecisive and Rick remap calmed the entire. He saw my needs and wants in the type of car I was looking for. He found my perfect match in the 2007 Honda Accord. He helped me every step of the way. He wasn't trying to just sale me a car. He was helping me with a vehicle for my future. I love the car! My family loves the car! Thank you so much Rick!

Jenny2992

20 de oct. de 2014

I bought a 2015 Honda Odyssey for my wife and she was amazed of the knowledge and professionalism Ian Baer provided. He is a true professional and answer all of our question. We love our new minivan and would definitely recommend this dealership especially sales person Ian Baer. Thank you.Anil

sam86

15 de oct. de 2014

They first did false advertisement about the car. when i called customer service for car availability, they said its available at dealership. i went over there, and meet sales man named rahim, he went to his manager to get more information. i waited half an hour,and he came back and told me that car was not there, it was at another dealership. He told me that they were gonna bring after two days, and he was gonna give me call back. even after four days i didn't received call from sales man, so i called him, and he told me that car was in garage for hails damage, they were gonna bring it out in couple days, and they would call me. two passed they didn't call me, and i looked online, they raised $2400 for that car. I called and told them, if car available, and price raised. i talked another sales man named tomy, i know him very well. he is a nice sales man. He told me car was still garage, and they gonna bring it out in couple of days, and he was gonna call me. Tomy called me and told me the car was available. i went over there, and looked car. the car in good condition. i told them about the first price. Sales manager said he couldn't sell $1 less than second, and he told me the wasn't in another dealership at first time. So i had bad experience, it was false advertisement, and not right further information about service. I am not going back and i will people not to go over there.

Darren Mock

13 de oct. de 2014

I appreciate the outstanding customer service that I got from Karl Collins and Chris Gore.

vaboca

13 de oct. de 2014

So girlfriend and i went to purchase an odyssey. From the beginning the salesman (Vern) was told there was a firm maximum on how large a monthly payment we could have. "No problem" he said. 3 hours on Saturday ended with us taking the van and vern telling us he had the payment where we wanted it. We drove the odyssey the weekend. Return after work today (Monday) toComplete paperwork etc. After spending another 2 hours there, "oops" Said Vern, it's actually going to be $7.200.00 more than I told you. "Sorry" he said. We got our trade-in back and left. What a SCAM. There's no doubt in my mind that we have been gamed. These salesmen know by rote the numbers for their popular vehicles - the dealer costs, the price they need to make profit, etc. There's no way to innocently make a $7.000.00 mistake. AVOID this dealer at all costs!

Jodi M.

7 de oct. de 2014

After arriving at Hall Honda, my thought? I can only hope to qualify for a reliable and affordable used car. Concerned over my credit history I assumed I would need a large down payment and get stuck with a high monthly payment. I was introduced to Ray Sanders who was not only Awesome in customer service, but as far as I am concerned, will always be my Angel. My trade-in was in very bad shape, deemed dangerous to drive, and I still owed on it. For a month I drove to and from work in fear of breaking down or having an accident. Not only did Ray make me feel comfortable, assuring me that he would have me in a vehicle by nights end, but encouraged me that it was in my financial eligibility to purchase a brand new car. I could not believe what I was hearing! Ok, I was listening. We didnt have to look far because Ray took the time to get to know me through the process, and felt I would pair well with a Civic. He introduced me to the car of my dreams! After the test drive, to his word, Ray Sanders worked with the financial department and managers to get the numbers right. I drove off the lot at 9:30 p.m. in my brand new slate/silver Honda Civic, feeling more pride than I can ever remember feeling. I owe this blessing to Mr. Ray Sanders, and would recommend Ray as your sales rep when you visit Hall Honda in VA Beach. Thank you Ray, I will always remember you and be grateful for your effort to get me into my dream car.

Jbmiller

3 de oct. de 2014

Could not have been a better experience. Great salespersons who went the extra mile to make my purchase as easy and convenient as possible. Tommy Hancock and Matt Coleman worked together to put me in my brand new 2015 Honda Accord. I would recommend anyone and everyone to go to Hall Honda Virginia Beach.

E. Wiggins

29 de sep. de 2014

The team at hall made my used car buying experience easy. The staff were very polite and had excellent customer service. Ian Baer the USAA rep and Rick Tala were the best.

Neen

17 de sep. de 2014

Maurice was excellent and very knowledgeable. He wasn't pushy, he listened and he delivered on every aspect. The sales manager as well as the business manager were also very helpful and very courteous. My experience was not a headache. It was actually pleasurable and I walks away with what I wanted and more. I have been buying cars from this location since 1993. In total six cars.

Very Happy Consumer

14 de sep. de 2014

In 2006, I bought my first Civic, brand new, from Hall Honda. The first sales rep I met was horrible. I ended up leaving. I went back the next day to see if someone else could help me. JOHN CHRISTIAN ended up being my sales rep. He was professional, courteous, and efficient. He made sure I understood everything about the process (it had been a while since I bought a brand new car.) I wanted a 5-speed, but they are hard to come by. So I ordered one, and paid the same as if it was on the lot. It has been 8 years, and I just bought my 5th new car from John. I will never go anywhere else to purchase a vehicle. I have also bought an Accord new, a CR-V, and a Ridgeline from him. It took less than 3 hours to sign and drive, and I have "challenging" credit. I got a good rate, a payment I can afford, and an extended warranty for the life of the loan. I now have a 2014 Civic LX 5-speed again, and I love it! If you want great service, go see JOHN CHRISTIAN at Hall Honda!!!

Disappointed

10 de sep. de 2014

I purchased a car from Hall Honda Virginia Beach, I was delighted with the sale of the car initially, twelve days later I have a car with three windows unable to roll down and a broken (unable to adjust) right side viewing mirror. After assessment by the service department, I was informed the price for repair was 1,006 dollars! I asked to speak a manager and I was kindly escorted to the used car department to speak with Mike Brown. While waiting I saw four employees sitting with their backs turned to me. One with his feet propped and two other employees surfing the internet on their phone and the fourth person was online. No one asked if everything was ok or if i could be assisted after waiting for 20 min. Mike Brown never appeared and I walked out......Talk about customer service. Oh and no resoluation to the windows or mirror I guess Ill have to figure that out myself.

Mack

3 de sep. de 2014

I bought my 2011 Honda pilot from this Hall Store on 9/1/14. Karl Collins Jr was an excellent salesman. To be a fairly new salesman he was patient and knowledgable. Very down to earth individual and didn't BS or haggle us. We went in on this very HOT labor day to simply test drive and walked away with a new vehicle. Not to mention the price on my pilot was very reasonable which allowed me to stay within my price range especially with 3 kids under 4years old. We love our new vehicle and love love loved the service from Karl, Mike Brown and Manny Delacruz. I will recommend this store to my friends!!

Sierra

17 de ago. de 2014

I bought my first "new/Used" car here and came into the dealership skeptical because all i heard is that dealerships rip people off all the time. I met Vernon Belford and he instantly made me feel comfortable. He kindly squinted at the picture of the car I wanted to buy that was on my Android phone and listened intently on everything I had to say. He also changed out my old licence plates and never complained nor asked for assistance. I was slightly disappointed that the car I originally was looking for was already sold but Mr.Belford quickly found another car nearly exactly to what I wanted and I fell in love with it. We bargained the price and I got the price I wanted along with my truck trade in price( higher then i expected). I had a great experience here at Hall Automotive and I would recommend it to any young lady trying to find her first car alone. College, here I come. Thank you Everyone at Hall Auto!

Anonymous1

16 de ago. de 2014

Thanks Chuck, Matt, Byron, and Chris for making my car buying experience fun and not so painful! Chuck is very attentive and easy going which makes the buying process smooth! I usually don't like dealing with salesmen but Chuck gives excellent customer service and I highly recommend him. Matt (management), Byron, and Chris from finance were all very helpful as well and did what they could to get me in the Pilot that I wanted! Thanks guys!

Dorothy Baldwin

15 de ago. de 2014

This was my first car buying experience in 40 plus years! My husband always handled the purchase of our vehicles. The morning I walked into the Hall Honda used car department I was met by a salesman that from the very beginning had my best interest at heart! This is rare these days with any company and especially car dealerships. He was not pushy, he talked to me to determine my needs and what I could afford. My financing was easy, the paperwork was prepared in a timely manner, my SUV was shinning from bumper to bumper and clean as a whistle! Even drove off with a full tank of gas! I can not say enough good things about Hall Honda, come down and ask for Tommy Hancock, you won't be sorry! Thank you Hall Honda for a great experience! I love my SUV! DB

StephanieTL

9 de ago. de 2014

Bought a Pilot less than 30 days ago and the battery starts going. Granted I never left the radio or A/C on when turning my vehicle off. Never left any cabin lights on either. Called & made an appointment at 2:15pm to have them check the battery. About 2.5 hours later, me and my one year old finally left. After 45-60 minutes of waiting someone asked if I needed assistance and they checked in on things. A different person came out to me to tell me it will be $111 for a new battery. I was not updated for an hour and I did not feel it was my responsibility to pay for the battery. I asked about the warranty and she told me she would check. Twenty minutes later, I asked a front salesman who I could speak with because that woman never showed back up. He directed me to Rick, in financing. Granted this was the only person who introduced themself with a name. Rick was helpful and updated me. But after he was finished helping, it was another 45 minutes until I got my vehicle back. I had to go and check on things and kept getting told it would be another 10 minutes, another 5 minutes, etc. I didn't have all the time in the world, my 1 year old can only handle so much stroller time. When I went out a final time to check, a service member told me he didn't know what was going on and then I spotted the woman from earlier. He could have at least ATTEMPTED to look like he was going to help. And I had to ask if the alternator was fine after they checked it, never gave me the information outright. Bottom line, there was absolutely NO COMMUNICATION to me. I may be nice, but boy am I never, EVER going to Hall Honda for service again. Even if it's under warranty, because they will probably put me and my baby on the back burner.

Marti

14 de jul. de 2014

I am a first time car buyer and with the help of Delbert duke and Rick I walked out with a new 2014 honda civic coupe LX. I waked in and walked out with what I intended on getting. This dealership sells cars super fast so if you see something you like I advise to you call in and see if it is there first before you make a trip to check out the car you want!

John Rowland

12 de jul. de 2014

Our buying experience from Hall continues to be a smooth process. Our sales person was Vernon Belford who made the process flow without allot of extra negotiations, or wait time. Vernon knows how to relate to his customers. He makes you feel like part of the Honda family.

jonny saves some cash

12 de jul. de 2014

I went to Hall Honda already knowing what I wanted. I researched for weeks and ended up on a 2012 Honda Accord. Mr. Dwight was very helpful and flexible with my trade-in. He helped me through the purchase and didnt try and sell me anything i didnt want. He knew I did my research and he respected my knowledge of the pricing. Ten years from now I would love to buy another car from Mr. Dwight.

Arthur G

2 de jul. de 2014

Tommy Hancock was my sales person and he did an excellent job showing me the options I thought I wanted as well as informing me of some options that I had not considered. I am a very deliberate person with these types of decisions and Tommy was extremely patient, informative and professional. He has a great personality and is very down to earth. I feel he is a no games type of person. I am extremely glad that he was the sales person that ended up helping me with me new purchase.

fisherman

2 de jul. de 2014

My family came in Sunday from the eastern shore to look at a truck. We drove it in the parking lot because it still had to pass inspection, loved the price and would get it the next day. On Monday Cindy called and told me that it may take another day to inspect and she would let me know because she did not want for me and my family to have to make the drive until the truck was ready. She called back about an hour later and siad that there is a problem with the transmission and that it would be too costly to fix and I could still get it AS IS, get my deposit back or she could look for another truck. I was so impressed with her honesty and her concern for me and my family and will buy all of my future cars from her. She is what a true salesperson is and we will never forget her honesty. Thank you.

K. Gilbert

30 de jun. de 2014

I must say my buying experience was the best. Dilbert and Byron (sales associates) were great. They gave me what I ask for, they provided great overall advice and explain in detail, step by step the process. Good customer service is hard to find and I will say they have proven my wrong. Thank you to Dilbert, Byron and the rest of the Hall Honda team for taking the time with me and providing great customer service.

Grad's Momma

27 de jun. de 2014

I visited Hall Honda with my daughter to hopefully help her buy her first car. Cindy Warren was a HUGE help! She was so kind and helpful, showing us cars the would be perfect for my daughter who was getting ready to graduate college. Although we weren't able to buy that day, Cindy was patient and helped us decide on a car that my daughter really needed.

PattyC

26 de jun. de 2014

I contacted Hall Honda basically to discuss my current Lease on a Pilot. Once there I was assured that there was no problem getting the answers I required so I was hooked up with Sales Consultant, Vernon Belford. Very sweet guy and he know right away that I knew what I wanted. We viewed all of the CR-Vs and I quickly decided on the one I wanted. Vernon again made the final steps to help get finances moving in a timely manner and I drove out in my new CR-V. My boys (4 shelties) are excited to check it out and I'm sure it will serve our needs completely. I would recommend this dealer to anyone looking for a pleasant experience while shopping for a new car!

Holly G

23 de jun. de 2014

This was one of the smoothest car buying transactions I've done. Tommy Hancock made the process quick and painless. I already knew what I was looking for when I came in and was dreading the experience becuase it is usually a day long process. He was willing to work with my limited time that I had. I would definitely recommend him in the future to any friends or family I have looking for a car.

Dean

22 de jun. de 2014

Tommy did an excellent job in listening to me and understanding my needs. He had a genuine desire to find the right vehicle for me. He took his time with me and I appreciated his professionalism.

Ten

21 de jun. de 2014

I want to thank Cindy Warren who helped me buy my very first car. I had called in about a particular car and she told me all about it and she would have ready to see when my Dad and I got to the dealership. As promised she met us and we were ready to test drive. She also showed me a new car and we started comparing the benefits of the new versus the old. There was never any pressure and she let me take it to show my mother. She worked me for several days and I feel confident I got a great deal. She was so patient and explained the process even sitting with us when we did the final paperwork. To top it off she filled the gas herself and also put my new license plates on. If you are buying your first or your last car please ask for Cindy. She made a nerve racking process smooth and simple. Again thanks Cindy and my friends and family will ask for you.

justin

20 de jun. de 2014

Great place to buy a car. Great deals. Nice people to work with.

Tommie Williams

20 de jun. de 2014

My husband and I couldn't be happier with our new Pilot Touring! The car is just what we were looking for. If you're looking for a car go see Delbert Duke! He was so helpful without being pushy. We didn't feel pressured to buy anything and had every question answered on the spot. Chris and Ben were very helpful when it came down to the final paperwork and worked with us to figure out exactly what protection plans would be most beneficial. Eugene was great to work with right from the minute we walked in. I can't say enough good things about our experience. Thank you Hall Honda!

Ben Williams

20 de jun. de 2014

I couldn't have been happier with our buying experience. From our Salesman Duke to the Finance guys Eugene and Chris, the customer service was top notch. Not once did I feel pressured with any high pressure sales tactics and I genuinely felt like they were there looking out for our best interests and needs as well as give us a great deal. I will definitely be back. Our new pilot is sweet!!!

Cathy

17 de jun. de 2014

Great experience!!! Mr. Tommy Hancock outdid himself with his prefessionalism, patience, and customer service!!! Very down to earth, listen to our wants, and did not give up till he found what we wanted in looks and price!!! We are very thankful!!!

Sharon P.

16 de jun. de 2014

Tommy Hancock got the deal done for me! I'd heard a lot of "NO's" before coming to Hall. But, Tommy not only said "YES" he could do it, he stayed with me through the entire process to make it was the right deal for my situation. Thanks Tommy and the Hall Honda team!

Larry B

14 de jun. de 2014

The Honda Pilot had everything I was looking for in an SUV to replace my Ford Explorer. I had concerns that Honda did not make deals. Well they handed me to Tommy Hancock and they did give me a good deal. The sales process went smoothly and I am now driving my new Honda Pilot and I love it.

Locks family

7 de jun. de 2014

Harland Rpberts was my sales consultant who assisted me in finding a 2007 Honda Pilot. He provided great service as far contacting me with brochures of vehicles he found and was overall patient in dealing with a picky person like me. Mike Brown, the used car manager, assisted and answer all my qiuestions with a smile on his face. He was very thorough in assisting to make the transaction a smooth one. Mike Kuhlman, the financial manager, was very outstanding in explaining all the numbers and warranty information. My overall experience was great and hassle-free.

Nedra Wilson

3 de jun. de 2014

Wow! That was my experience at Virginia Beach Hall Honda, with Sales Associate Mr. Delbert Duke! Mr. Duke addressed all of MY issues and taylored his remarks to MY specifications. Now answer me this question; Who comes into a dealership for a State Inspection, and leave out with a beautiful, reasonalbly priced brand new car? The answer would be ME! I've been a Honda owner since 1998 and I wouldn't buy any other car, but I have NEVER purchased a new car one year, only to trade it in for the newer car the next! The first thing I said to Mr. Dukes was "I don't want to be in here all night." He said, "Ok, just tell me what you want, I'll get it and send you on your way." He was pleasent, professional and extreamly knowledgable about his product. I appreciated that Mr. Dukes only showed me the make, model and color that I was interested in and kept my payments low. He shared that he had over 17 years of experience at this particular location and that he was also retired military like myself. That gave me a quiet confidence that this was an honerable man who knew his business. In fact, I was so impressed that I expressed an interest in working for the company! He was very patient in giving me his honest assesment of the car selling industry and said that he would be more than happy to answer any questions that I had. All the while keeping his promise of not holding me hostage in the dealership all night. I honestly believed that I was getting the best deal that he could offer and I left out of there feeling like I just hit the lottery!

Jeep to CR-V in under 6 hours! :)

3 de jun. de 2014

I've been a Jeep Wrangler driver for MANY years, but finally was in the market for something that could accomodate 2 B-I-G dogs. After visiting 3 other dealerships in the previous week-I was ready to buy a car. Don Blea introduced me to Tommy Hancock, and the rest was pretty smooth sailing. The best thing Tommy did was listen to what I was looking for. Once he had that info, he kept listening-and narrowed down the selection to a new CR-V. Tommy was knowledgable about the bells and whistles in the veh. I bought, and made the process much easier than what I have been through at other dealerships. The rest of the team at the dealership (Eugene, Matt, and the Senior Chief Aviation Ordnanceman!) were great; they're easy to work with, and they'll work hard to get you into the vehicle you want.

George D

31 de may. de 2014

Buying a new CRV from Tommy Hancock was a great experience. He knew what we were looking for. He got us through the buying process quickly. This is our second CRV that we have bought here and it's a great place to buy and shop for a car. Highly recommended.

Recent college grad

30 de may. de 2014

I searched high and low for a great deal on a Honda Civic. Tommy Hancock hooked me up with a great deal! The minute I walked in the door I had a great experience. He is very customer oriented, genuine, and is all smiles.

Tiffany

29 de may. de 2014

Excellent customer service! Great guy! If you're in a jam with buying a new car, this is the gentleman to see! He can help you with any situation! Love my new honda civic! =)

avalle

27 de may. de 2014

I had a fantastic experience at Hall Honda, first time buying a car here. Will definitely come again. I recommend Tommy Hancock Jr. He is a great salesman and worked with me to get me the car of my dreams! Thanks so much Hall Honda!

Kim Miller

24 de may. de 2014

This gentleman is the real deal: honest, down to earth, and a wonderful, positive person! I had so may doubts that I wouldn't get the deal I wanted but he made it happen! I am a budget manager by occupation for the state of VA and I guarantee Tommy understands budget; what's more, Tommy understands people! Best wishes!

shawn l Thomas

24 de may. de 2014

I just want to thank Delbert Duke and staff for helping in my purchase of my new 2014 honda accord he was friendly ,courteous ,knowledgeable and very helpful thanks again Delbert .

Roneaka

22 de may. de 2014

Tommy gave me great service, he is a very down to earth person. THANKS !!!!!

Mary Mac Teacher

18 de may. de 2014

In my lifetime I have owned or leased three Honda's and have loved everyone. I would only purchase a Honda.What I did not know, was the friendliness of Hall. My first Honda was purchased by my husband and I didn't go on that buy. My second and third visit was to Priority where I was treated good but not great. My Hall visit was FANTASTIC!!!! Rick Tala stayed with us through our whole experience and could not have worked harder in getting me the best dealat the lowest cost that I could have asked for. When we met PaPa he shook my hand firmly and said "We will get you in a Honda CRV." I was leery but he proved me wrong. After the deal which I as a consumer and he as a salesman worked very hard on, I got what I wanted. The CRV of my dreams and the perfect color for me. I met Erin Bressey for a brief moment and felt the warmth as she congratulated me on my new lease. Then I met Chris Gore, the Financial Manager. He added a lot of humor along with putting me at ease as I signed what I thought was hundreds of papers and that it would never end. I will never shop anywhere else for a vehicle but HALL!!! I will sing their praises whenever I talk with anyone. My experience was UNFORGETABLE!!!! Thank you, Mary McIntyre

Shay

17 de may. de 2014

For most people searching for the right vehicle, for the right price, and most of all from the right dealership could be somewhat overwhelming however, my experience at Hall Honda Virginia Beach has always been nothing but positive! First and foremost my salesman "Delbert Duke" is the best! He not only looks out for your best interest during the initial process but, he is there to answer any additional questions and/or concerns that may arise afterwards. Lets not forget about the sales manager Eugene. He is appropriately thorough in his approach and will do whatever he can no matter your situation to see that you leave the dealership with the vehicle that you love! The most stressful part about my experience was selecting a color for my 2014 Honda Accord Sport. Mr. Duke along with some of the supporting staff were very helpful in ensuring that my first choice (white) was the best choice! After the deal was complete the staff congratulated me and I continued to receive congrats and compliments on my vehicle the evening that I picked it up. Even though the deal was pretty much finalized, Mr. Duke maintained his professionalism by assuring that I was familiar with the vehicle inside and out. He also provided me with informative details regarding the Hall Honda Service Department. As stated in my title, my overall experience was AWESOME and I not only recommend Mr. Duke as your salesman but also, Hall Honda Virginia Beach as your official Honda Dealer!

Karen

17 de may. de 2014

I just purchased a civic from Tommy and he did a great job getting us the price we wanted. I would buy here again.

DannoWV

16 de may. de 2014

Went in looking for an accord when it really wasn't what would suit me. Tommy's knowledge and personability convinced me that a civic from him was what I wanted to buy

kadeem byrd

16 de may. de 2014

tommy and zach did a fantastic job with getting me into a new car. there service is wonderful i had a great experience. go see tommy hancock if you need a new car he will take good care of you

Hall honda knows just how to please customers.

14 de may. de 2014

Came in with my husband just to see what they could do for us. They asked what we needed and did all they could to help us! We ended up leaving with exactly what we needed. A brand new car with the deal we needed. And we were able to drive off the lot with the car. Hall honda is the place to go. Ask for Tommy Hancock! He is the man! Worked later than store hours to help us!

Wiggs

13 de may. de 2014

Tommy was a great salesmen and helped my pick out the right car .

Lisette Orton

9 de may. de 2014

Mr Delbert Duke made our experience at hall Honda outstanding he took time to explain everything about the car and answered all our questions we told Duke about our budget range and he took his time and worked hard to get it down I would highly recommend anyone looking to buy a car to see Mr Delbert Duke as your sales consultant

Tim and Geneva Van Pelt

25 de abr. de 2014

Mr. Byron Gray made our experience at Hall Honda an excellent one. He was very accommodating and Professional, did not pressure us, and took the time to answer any questions or concerns we had. The vehicle we were interested in was located in Newport News, Byron assured me it would be at Hall Honda on Friday it was in the parking lot on Thursday. He stayed in contact with us at all times, The whole process was very stress free due to Byron. Everyone we interacted with at Hall Honda was great, I would like to also Thank Dennis Jordan (Used Cars Sales Manager) who was very helpful and knowledgeable when it came to the numbers and making the deal work. Also to Zach Williams the Finance Manager who took care of the signing of the paperwork, he was very professional while quickly getting our signature on all the documents. He explained the different coverages and protection plans without pressure. I will definitely recommend Hall Honda to anyone I know that is in the market for a new or used vehicle.

Paige

24 de abr. de 2014

Byron and Papa were excellent in assisting me in leasing my first car. Byron spent as much time as I needed explaining the features of the '14 Civic and took me for two test drives. The quality of Honda attracted me to the dealership initially but the sales staff experience will keep me coming back. I would highly suggest Byron as your sales consultant at Hall Honda!

Tshepp2

24 de abr. de 2014

Tommy Hancock may be the only salesman in Hampton Roads who can make buying a minivan exciting. Very helpful and thorough. Straight shooter and He worked very hard to get my wife and I the exact car we wanted. Go to Hall and check him out.

Miles

23 de abr. de 2014

You know how it is! Big dealerships big prices! NOT! Hall Auto was really good to me and my wife. We bought two cars and stayed within our budget. Thanks to Tommy Hancock who worked very aggressively for us to stay within our budget and drive out with two great automobiles. Stop by and get yourself and plate of Hall Auto and a side of Tommy!

Jerome

21 de abr. de 2014

Tommy Hancock was our dealer and was very insightful with all things Honda related. He listened very well and never tried to sell anything that was unwanted. He took the time to explain things thoroughly and honestly, which I truly appreciate over anything. Many other dealers could learn from him. He took in all of the major factors concerning a purchase (budgets, insurance, payments) and created the recipe to allow a brilliant purchase to happen. The process was very quick and could not have been completed without him. I would recommend Hall Honda to anyone looking for a car.

Levy

21 de abr. de 2014

Bought my 2nd SI from Hall Honda love the service and and friendly staff. Hall Honda VA Beach us always willing to work with the customer. Always looking for the best deal for the customer. Tommy Hancock was a great sales agent.

hopsord

21 de abr. de 2014

I bought my 2013 Honda CRV in last week to have service look at a water spot around the sunroof. I was told that there were no leaks. The service technician soaked the roof for 3 hours and there were absolutely no leaks. Well my wife went out yesterday and called me very upset. Now there is a water spot on 3/4ths of the headliner. This one is from the rear towards the front. We just bought this vehicle in August of 2013 and it has less than 3k miles on it. We are very disappointed with the product Honda Motor company is putting out lately. Not even a month ago I brought it in because there was water in the rear light over the hatch and that light was replaced. With this leak how long will it be before the roof starts to rust out. I believe Honda needs to make this right. I have been buying Hondas for the last 15years and they have steadily went down on the quality. I had a 2009 Honda Odyssey that I bought new but traded it for the CRV because the rear light had at least a cup of water in it at all times. My wife needs a vehicle to drive while her CRV gets fixed or replaced. I know as soon as the warranty runs out the roof is going to be rusting out under the headliner and Honda wont do anything about it. Does Honda stand behind their products? I guess Ill find out depending on how this situation is handled.

AccentMan

20 de abr. de 2014

I recommend Mr. Hancock from Hall Honda! He keeps it real and honest. Mr. Hancock, god bless you and I'll send many your way!

Mrs. Reyes

20 de abr. de 2014

Traded in both mine and my husband's cars. We got great deals, they made sure we got the best deal for what we wanted and could afford. Tommy was awesome, go see him.

Jade

18 de abr. de 2014

Tommy Hancock at Hall Honda made my car buying experience a great one. He took the time to help me find what was right for me. He didn't try to sell me anything I didn't want and just listened to me. I feel great about the 2012 civic I purchased and recommend Hall Honda over any other place!

Codie

18 de abr. de 2014

Tommy Hancock at Hall Honda was exceptional! Very friendly and funny. Knew his information and was very helpful - practically an open book. Made buying a car feel comfortable and worked with me to make sure i was 100% satisfied. Definitely would recommend buying from Hall Honda. Cars are very new, low miles, clean, runs great! (2012 Honda civic lx)

Ryan C.

18 de abr. de 2014

Tommy H. was the man. He was helpful, knowledgeable and made the buying process as easy as possible. I'll be seeing Tommy again in 3 years of 36000 miles.

MILITARY COUPLE IN GREEN

18 de abr. de 2014

This letter comes as a stamp of approval and affirmation of trust in the sales staff at Hall Honda Virginia Beach, as evidenced by the fact that we purchased a brand new Honda Coupe yesterday April 17, 2014. Because of your affable and dependable nature, your business practices are noteworthy to the customer service buying experience. Buying a car is at best taxing and time-consuming: therefore, having a knowledgeable and honest sales person is greatly appreciated. As a small business owner, and advocate for above and beyond customer service, consumers simply want to be treated with honesty, gratitude, and patience as we spend our hard earned dollars with your business. I will not hesitate to tout your praises whenever anyone mentions the ordeal of purchasing a vehicle. Papa Seck and his sales team are the pinnacle of model employees for any thriving organization and possess the attributes I hire for my business. We proudly speak with superior satisfaction for Hall Honda, Virginia Beach. Once again, thank you for your splendid customer service, Papa Seck!!!

Mr. Tommy Hancock, Jr. & Matt Kuhlman

14 de abr. de 2014

Mr. Hancock has been wonderful to sell our car. He did not hassle us, he is honest, trustworthy, and reliable. If you need to buy a car, go to Hall Honda VA Beach. I personally recommend Mr. Hancock, Jr. to sell you a car. Mr. Kuhlman from finance has also been wonderful in dealing with my father who needed a car in short notice. Mr. Kuhlman did not cut corners and is honest as well.

Ron S.

26 de mar. de 2014

I recently purchased my SECOND Honda Odyssey 'brand new' from Hall Honda. I was as impressed thsi time as I was ten years ago when I purchased my first Odyssey. I want to make special mention of Rahim Farhane as my salesperson. He was truly a person who took as much time as was needed with answering my questions and making sure I was comfortable with how to operate the MANY new and amazing features on and in my new Odyssey. You absolutely will never regret buying a vehicle from this dealership.

Jessica Lynn

27 de feb. de 2014

This was my first buying experiance will Hall Honda of Virginia Beach and it has been the best buying experiance to date! Byron was outstanding and I'm going to be sending all my friends to Hall Honda!

Susan Farley

10 de feb. de 2014

A letter I received offering a low interest rate brought me into the showroom on this February Saturday. I have purchased every car I've owned as an adult from Hall. Finding it difficult to park near the showroom because it was busy, I ended up near the used car showroom. I was immediately greeted by Harland Roberts who escorted me to the new car showroom & found Rahim Farhane, my salesman to assist me. I intended to look at a CRV & see if I could afford to replace my 2000 Accord. Rahim got me into a 2013 CRV that was fully loaded for the price of a lesser 2014 CRV! I'm very happy with my new car....it's exactly what I wanted! Rahim made the process painless. I have bad memories of my previous car shopping experience, but this time I went straight to Hall. I'm not sure if this is my last car purchase, but if I do purchase another, I'll definitely go to Hall!

Todd M

29 de ene. de 2014

Hall Honda is terrible. I purchased a 2011 Honda Accord that has broken down for the 2nd time with only 33,000 miles on the car. As if that wasn't bad enough I purchased the Honda Road side assistance program which should have ...my car towed for free, and I also purchased a warranty plan that would provide me with a rental car in just such a case. I had to argue with several customer care reps to get Hall to to tow my car without me paying for it, and I never got the rental I was supposed to get. So after giving Hall Honda over $35,000 dollars in the last 3 years I find my self stuck in my home with no access to a Vehicle. Thanks Hall Honda for selling me a lemon, and not providing me the services I paid for. You ruined my weekend, plus I missed time from work. This has been a horrible customer experience for me. I hope I never have to do business with Hall Honda again.

Marty

26 de ene. de 2014

I am a military personnel who was sold a piece of junk car at this dealership and really taken. Avoid going to this dealership. I don't consider them honest or trustworthy. My opinion!

Justin C.

25 de ene. de 2014

First off, Im generally not that guy the one that complains about poor consumer experiences - but the sheer degree of failure in our situation is alarming. Recounting the whole experience in its entirety here would be pointless (and very time consuming), but I can assure you that the one star that I am rating my experience here is generous considering the debacle that has been our familys buying experience with this dealership. We experienced a number of communication failures, maintenance issues with the purchased vehicle, shady sales people and even one rather grumpy sales manager (Mike White) called me on a Saturday morning about signing some paperwork they had forgotten to have me sign while I was at the dealership, the call escalated after he started explaining to me that this is why its not worth it for them to sell a vehicle like this he ended up hanging up on me. Obnoxious used car managers aside, the most frustrating part was that we were left empty handed on Christmas as this vehicle was intended to be a Christmas present for our 16 year old daughter. In all fairness, we did encounter a couple of helpful people through our trials in this buying experience, namely the location General Manager. But considering the outrageous experience there was really no fixing it with gift cards at the point that it had gotten but they did make an effort. After several car buying experiences this one is definitely the worst.

Danny

21 de ene. de 2014

I am a stroke victim, so I rely on the integrity and honesty of the Hall Honda team to treat me fairly. I am not a a writer so this communication may not make sense but i will try to explain what happened to me. My name is Daniel Fuentes. I purchased a Honda Accord 2012 from Hall Honda, 3516 Virginia Beach Blvd., Virginia Beach, Va. 23452. I paid it off in full December 2013. My Kelly Blue book value was $18,480 with 18,000 miles. I wanted to try the Honda Civic experience so i went to trade it in. The computers at the dealership posted a $15, 000 value. I had no desire to argue, as I said I am a stroke victim. The dealership said they would cut me a check for $2,000 along with the trade. When I got home two days later Honda sent me a letter saying I could get as much as $5,000 for my trade in. I was dumbfounded. I have a bitter taste in my mouth and won't be going back there> Its true i signed the car over. Its my fault. But it won't happen again.

Jerry Faircloth

19 de ene. de 2014

Papa has been involved in my last 3 car purchases.My nephew who just purchased a 2014 Odyssey and if you read his review from 21 DEC 2013 you will see after speaking with him and his experience with Steve and Papa that I picked up the phone and called Papa. Papa greeted me as a friend who still remembered me after 2 years. Papa next asked how can he help me. After a small exchange of what I'm looking for he said come and see me. I headed out to a chevy dealer but when I got there I did not get out of my car. My heart said go see Papa. I left and drove to see what Papa could do about what I was looking for. I walked in the showroom and I am met by Steve and within 5 seconds Papa is there with his same as always smile and handshake. Over the next few hours was remarkable. I'll put it this way it's not where you start but where you finish and we did finish and as you might know I am a well satisfied customer. To the management of HALL Honda every customer that comes into your showroom should have the chance to deal with Papa and have an experience as I did. In short after my purchase I would highly recommend Hall Honda and there Professional staff for your next vehicle purchase. Thanks Papa,Steve, and Matt.

misssara

18 de ene. de 2014

Cindy is one of the most polite salespeople I have ever bought a car from. I highly recommend her because she is not high pressure. Thanks Cindy and I will be back sara

PeterS1981

14 de ene. de 2014

I recently came in with my son to purchase his first Civic. We were greeted by Cindy who is part of the Internet Team. Being his first car purchase she explained each step of the process, explained the fetures on the car and then we did a test drive. She listened to what we needed for a payment and when it was all done we were extremely pleased. Both my son and I have recommended her and Hall Honda. Thanks Cindy and we will be back.

Michel "new honda lover"

11 de ene. de 2014

I arrived at Hall Honda with the intent of "looking" at the CRV after having done much research on the internet. I had originally planned to test drive a CRV and then move on to a Toyota dealer to do the same thing with a Rav4. Unfortunately I never made it to the Toyota dealer. The sales staff was so willing to make me happy with the Honda product that 24 hours later I have a brand new CRV in my garage. From the salesperson to his supervisor and then with the financial person the whole process was a resounding success (from my perspective and I hope from theirs). Thank you Hall Honda, and especially thank you to my salesperson, Vernon Williams, for getting me into my new CRV. Great work Vernon.

PS: my first car!

10 de ene. de 2014

I bought a car the other day from here. Everyone that I worked with was extremely helpful and friendly. They patiently answered my many questions and showed me what would be to my best advantage. My sales person was Ian Baer. Not only did he give me an extremely thorough explanation of the car, he was very funny and friendly. I felt very much at ease about test driving the vehicle and buying a new car. He even took the time to help me set up some of the features of my car after the entire process was over. For the financial portion of the vehicle, I dealt with Matt Kuhlman. He too was very helpful and knowledgeable. He worked to find the way that would save me the most amount of money. I don't often write reviews, but with the exceptional service that I was given yesterday, I felt like I should. Thank you so much for helping me so very thoroughly.

Denise Kutauskas

6 de ene. de 2014

Hall Honda is the only place to put ash a car And get it serviced Awesome

Eric, Hall Honda customer for LIFE.

31 de dic. de 2013

I don't know where to start with the "atta boys" for HALL HONDA. I bought my new Odyssey on December 21st. I traded in 2 cars on this one, and i totally expected to be there all day. I was pleasantly disappointed, as the entire process took 3 hours. 3 HOURS!! Thats it. 3 Hours to value 2 trades, pick out the car I wanted, test drive, finance, etc. AMAZING. This is the first car buying experience I have had that didn't raise my blood pressure. I bought the Environmental Protection Package and it was installed on Dec 30th. Totally painless, they set me up with a rental and I went about my day. I went out with the family the next day and I saw a couple of spots I wasn't totally pleased with. After a short phone call to the New Car Sales Manager (Papa Seck), I was assured that it would be to my liking. I drove up to Hall Honda and they had a loaner gassed up and ready for me. After a few hours, I returned to see my car gleaming in the sun. PERFECTION. They even topped off the gas tank for my troubles. Tarin in the Service Department made it her #1 priority to make my car right. To say the least, she exceeded my expectations. The car was perfect. I WILL NEVER GO TO ANOTHER CAR DEALER BESIDES HALL HONDA! I feel that they are 100% dedicated to customer satisfaction and will not stop short of perfection. If you want a GREAT car buying experience, head down to Hall Honda on Virginia Beach Blvd. Tell them you want the following cast to ensure the best experience: Salesman: Steve Schwartz, Sales Manager: Papa Seck, Delivery Coordinator: Max Goodloe, and Tarin in service does all of the Delivery Add Ons. You will NOT be disappointed.

Donte Smith

27 de dic. de 2013

I went to Hall Honda this evening to respond to an ofder, and come to find out I didn't qualify for it. However, the customer service experience was excellent! The representative was very knowledgeable, and he was excellent at building rapport with me. He asked me if I got any Christmas gifts and I responded "No, because I'm the oldest", and this look of pity was on his face. He asked me to wait a moment then came back with a small speaker that he recently purchased for himself. He GAVE it to me!! I thought that was the most AWESOME, GENEROUS thing. I usually do stuff like that for other people, but to have it done for me was a bit of a surprise. I wish this young man the best in all of his endeavors, God bless him and his loved ones.

Rochelle

20 de dic. de 2013

This is my third vehicle purchased thru Halll and I love them as a whole!! My last two vehicles were purchased from Hall Honda in VA Beach... the first a used Honda Accord and now my new Honda Civic. I LOVE(D) both vehicles and i know with this being a Honda it will last a long time. I really appreciate my sales rep. Byron Gray. He is the best... he makes sure he addresses all my questions and concerns as well as listens. I appreciate all his hard work and wouldn't ask for anyone else. My only (other) request would be that there was a Hall umbrella in the trunk of my new vehicle (lol). Seriously: A wonderful place to purchase a vehicle!!

AlexandraC

22 de nov. de 2013

If I could give this dealership 0 stars then I would. I bought a new Honda Fit about a month ago. I was lied to throughout the process on numerous occasions and when I asked that these things be corrected was treated as if I had done something wrong. First, when going through the paperwork, I was offered an environmental protection package which was described as a special coat of paint and interior coverage that would protect the appearance of the vehicle from things like spills. I decided to go with the package because I am planning to keep the car for a long time and it comes with a good warranty. I inquired about when this product would be applied and was told that it already had been. When I called back later to ask about another problem, I was told that this is incorrect and that I would need to drive back to the dealership to have it applied. I live in North Carolina and said I would not drive back, but would be willing to go to a dealership where I live to get the product applied. I was told this couldn't be done, the closest dealership I could go do was 2 hours and 45 minutes ONE WAY. When I said I wasn't interested and wanted my money back I was treated as if somehow this was my fault. There was no apology, nothing. Second, I asked that my license plates be transferred NUMEROUS times throughout the buying process. I was told that they would be transferred and that I would have temporary plates to use until I got home to North Carolina. Two weeks later I get new plates and a bill to pay property taxes. I went to the DMV to ask what was going on, and they pointed to a box on the paperwork I had signed where it said "temporary plates" - I explained that I was out of state, and the DMV person said that anytime that box is checked it means that I am getting NEW license plates. I must have said that I wanted my plates transferred at least 3 times just when signing paperwork. I have yet to call and ask why I was lied to about this, but will do so after I bring my car in. Third, a light on my car has been on since I bought it. Keep in mind this is a NEW car. The light has to do with the tire pressure system, when I bought it I was told that the light was on because the temperature had dropped dramatically overnight. I was told the light would go off after about a half hour of driving. Even now, the light is still on. I have just called a Honda dealership here and they said the temperature drop is not the reason for that light being on and that they aren't sure Honda will cover the price of the fix. I am taking my car in Wednesday and will update with any further news. Needless to reiterate, I was flat out lied to in three different situations. I am now stuck with a new car that has a warning light on, a property tax payment I have to now pay twice, and no product (environmental protection) which I was told I already had. Honestly, this new car isn't worth the hassle I have gone through in only the first month of owning it and I will never step foot in a Honda dealership again.

AlexandraC

22 de nov. de 2013

If I could give this dealership 0 stars then I would. I bought a new Honda Fit about a month ago. I was lied to throughout the process on numerous occasions and when I asked that these things be corrected was treated as if I had done something wrong. First, when going through the paperwork, I was offered an environmental protection package which was described as a special coat of paint and interior coverage that would protect the appearance of the vehicle from things like spills. I decided to go with the package because I am planning to keep the car for a long time and it comes with a good warranty. I inquired about when this product would be applied and was told that it already had been. When I called back later to ask about another problem, I was told that this is incorrect and that I would need to drive back to the dealership to have it applied. I live in North Carolina and said I would not drive back, but would be willing to go to a dealership where I live to get the product applied. I was told this couldn't be done, the closest dealership I could go do was 2 hours and 45 minutes ONE WAY. When I said I wasn't interested and wanted my money back I was treated as if somehow this was my fault. There was no apology, nothing. Second, I asked that my license plates be transferred NUMEROUS times throughout the buying process. I was told that they would be transferred and that I would have temporary plates to use until I got home to North Carolina. Two weeks later I get new plates and a bill to pay property taxes. I went to the DMV to ask what was going on, and they pointed to a box on the paperwork I had signed where it said "temporary plates" - I explained that I was out of state, and the DMV person said that anytime that box is checked it means that I am getting NEW license plates. I must have said that I wanted my plates transferred at least 3 times just when signing paperwork. I have yet to call and ask why I was lied to about this, but will do so after I bring my car in. Third, a light on my car has been on since I bought it. Keep in mind this is a NEW car. The light has to do with the tire pressure system, when I bought it I was told that the light was on because the temperature had dropped dramatically overnight. I was told the light would go off after about a half hour of driving. Even now, the light is still on. I have just called a Honda dealership here and they said the temperature drop is not the reason for that light being on and that they aren't sure Honda will cover the price of the fix. I am taking my car in Wednesday and will update with any further news. Needless to reiterate, I was flat out lied to in three different situations. I am now stuck with a new car that has a warning light on, a property tax payment I have to now pay twice, and no product (environmental protection) which I was told I already had. Honestly, this new car isn't worth the hassle I have gone through in only the first month of owning it and I will never step foot in a Honda dealership again.

SMPHSKILLA

17 de nov. de 2013

I had an awesome salesman with knowledge about the vehicle I wanted. I watched the vehicle for about 3 months and when I was told they only made 500 I immediately made my decision to purchase! The vehicle is awesome and so is the dealership and salesman Byron Gray. He was patient and very helpful!

HokieChokie4Life

2 de nov. de 2013

Everyone we dealt with was extremely helpful, friendly and great to work with, and Vernon was better than excellent with all of his help. Be back soon!

M&J Jones

30 de oct. de 2013

We had a great service experience when buying our new Honda Civic! The first time we went up to Hall Honda in VB was to bring a friend to look at and possibly purchase a car and we found ourselves back up there a couple days later getting ourselves a new car! If that doesnt tell you how the expeiece went then I don't know what to tell you.

Mwgar

15 de oct. de 2013

This dealership was recommended to me from a trusted friend who worked there previously.I went in with high hopes, until I realized that those dreams were soon to be crushed.I was getting ready to close on a deal until the salesperson decided to exclaim "Horsesh*t"after I told him I didn't feel comfortable purchasing from the quote provided to me, although the price on the website showed almost a $1000 difference. The salesperson decided to sell me a few lies about why the price was bumped up, although I've done my research to realize that everything that was a supposed "add-on" was really standard so there was no need to increase the price. I had informed him that MSRP on their actual website said a number different than the quote. I started to feel extremely pressured at one point and mentioned it, only to hear the salesperson says "I need to sell a car", apparently his priorities were more on getting his sale than me being happy with what I had to make payments on. So with the staff who is extremely unprofessional, incompetent, and who seemed to care more about football than the customer waiting to speak with someone for almost thirty minutes. I decided to take my business elsewhere, note to Hall Honda, learn some customer service, be consistent with your website, and hire people who learn to acknowledge people instead of walking past them numerous times and then rolling your eyes when the customer turns their back. I'm in sales, and I would be fired on the spot for showcasing this behavior.

BRIAN. VERY HAPPY CUSTOMER

8 de oct. de 2013

Erin Bessey and her team where great.. I was actually looking for a used vehicle,Erin and her team were able to put me into a 2013 Fit. They helped me get into a car even when I never thought it could happen.... Mike Brown went over the financing to where I actually understood everything.. Max Goodloe explained all the new features that came with the Fit. HALL HONDA DEFINATELY ROCKS. THANK YOU ERIN BESSEY AND TEAM

Desperado

27 de sep. de 2013

Not happy with the trade in price but that's probably on me, overall experience was friendly with no pressure tactics applied.

Fallondoughertysilover

27 de sep. de 2013

Hall Honda works with you to buy your dream car Jesiah Bonney is the best young, fun, and very knowable about civics and I wouldn't doubt other cars and works hard to get the right trade in value for you car. Very happy with my new 2013 si and everyone that works there! Most deff buy another car there again.

Craig Hamilton

24 de sep. de 2013

Bought a 2013 Honda Accord EX-L Nav from John Chrstian yesterday. The buying experience was great. John was very knowledgable and great to work with. He did a great job working with us on our preferences and price. Ended up very happy with the value of purchase.

Chris harsch

23 de sep. de 2013

Went in to look for a new vehicle and drove out with no problem and all questions answered.

Sophie Jackson

20 de sep. de 2013

I walked in with an attitude and left with a big smile....my salesperson Bruce Lee was the Best I do mean Best salesperson I have ever worked with at a car dealership who had my best interest in hand. He made me trust him and I am glad I did!! Also Dennis, Aron and Mike were all part of the team who helped me walk out of Hall Honda a very happy customer!! I would recommend this dealership to all my friends and family....and I already have. Thank you again Bruce for your caring and having a great business attitude...you have a customer for Life!!!

HappyHondaCustomer2013

16 de sep. de 2013

This dealership lacks professionalism & knowledge. They quoted me a price $2k higher than their own personal webpage listed the vehicle. I would not recommend anyone go here. Sales person struggled to open the car door, had to try multiple times. Couldn't answer my questions about the car. Overall don't waste your time going here. There are two other Honda dealerships within 15 minutes of this one that will give you a much more pleasant experience all the way around.

Brittney Cash

6 de sep. de 2013

I recently purchased a Black Accord Coupe from Hall Honda and couldn't have ask for a better salesperson than Brittney!!!! Not only did she come in on her day off to sell us our vehicle she didn't leave until she made sure that all of our needs were met. I certainly recommend her as a salesperson when you visit Hall Honda. Best customer service I had in a long time

BuyAnywhereElse

4 de sep. de 2013

My wife and I recently had the worst car buying experience at Hall Honda. The Sales Manager was condescending and pushy. He acted like we were wasting his time and doing him a favor by buying from his dealership. We were negotiating prices and did not raise our voices and he asked us to leave and made a smart comment as we happily did so. I will never go to Hall Honda again after being so insulted.

Truck Buyer

1 de sep. de 2013

I was really blown away at the quality of service we recieved when buying a new car! Our salesman, Delbert, was accomodating and friendly while being professional. We bought a brand new Honda Ridgeline and negotiated a great price and terms. I would most certainly recommend anyone looking for Honda vehicle go see Delbert.

FishGuy

29 de ago. de 2013

Buying process was too long, too many people trying to get you to purchase. Once purchased, process was efficient and the car was properly prepared and ready for use. There are many problems with service department. Often routine service (oil change, tire rotation, etc) take up to 2 hours and are more costly than other dealership or service stations. Like most dealers, they try to "sell" you on unnecessary services to boost their profits. Scheduling of service is very good and there is not a problem getting an appropriate time.

MRO

27 de ago. de 2013

My husband and I had a wonderful experience at Hall Honda a couple of months ago. We traded in our 2003 Honda Accord for a 2012 Honda Accord and Erica was very patient and knowledgeable through the entire process. I would recommend Hall to all of my friends and family who are looking for new or used cars. Their customer service is top notch!

oneluckyangel

24 de ago. de 2013

Thank you Jonathan for helping me purchase my new Honda Civic. My experience with the buying process was favorable and it was an enjoyable experience. Hall Honda you rock!

Lawrence

5 de ago. de 2013

This is the third Honda I purchased from Byron Gray. He anticipated my needs, found the car my wife wanted, and made the deal happen. What more can you ask for? The process was relatively quick and painless. The Business Manager, Mike Brown, took his time and made the extra effort to work out the best financing option for me. If you are in the market for a new Honda, call Hall Honda and ask for Byron Gray!

A Dalton

2 de ago. de 2013

My husband and I are long time fans of Honda. After purchasing our first Honda ten years ago at Casey Honda in Newport News, we fell in love with the reliability of the brand. After having a bad experience from start to finish with Casey Honda, we decided to visit both southside locations, Checkered Flag and Hall. Our experience at Hall Honda was second to none! John Christian was our sales representative. He was extremely professional and made the car buying experience a fun one! Buying a car is a huge decision that is often accompanied by anxiety and John proved to be an expert during the process and made it easy. We feel that we made the right decision in the purchase of our Honda Pilot which is now our favorite car!! If you are considering a new vehicle purchase, please see John Christian- you will NOT regret it! Thanks John Christian!!!!

deCristoforo

26 de jul. de 2013

Working with Jeff was an enjoyable experience. He presented his best deal upfront, including valuing our trade-in vehicle, and that deal beat five other offers from competitors. He did not attempt to posture and was able to sell us the exact vehicle that we wanted. Even the dealer installed options (that we didn't care about) were removed from the bottom line. We strongly recommend if you are interested in a Honda, visit Hall Honda and ask to speak with Jeff. He did right by us.

deCristoforo

25 de jul. de 2013

Working with Jeff was an enjoyable experience. He presented his best deal upfront, including valuing our trade-in vehicle, and that deal beat five other offers from competitors. He did not attempt to posture and was able to sell us the exact vehicle that we wanted. Even the dealer installed options (that we didn't care about) were removed from the bottom line. We strongly recommend if you are interested in a Honda, visit Hall Honda and ask to speak with Jeff. He did right by us.

newcrv

22 de jul. de 2013

Recently traded in my 2010 honda fit and upgraded to a new 2013 cr-v ex , Ian Baer was the best sales associate i have had the pleasure of working with. Was very friendly and personable. Helped get me a great deal and a car i will enjoy for many years to come. I've become a Honda customer for life.

Heather

18 de jul. de 2013

I walked in - after putting off buying a car for almost a year and met John Christian. I pretty much told him i hated the process and really didnt want to deal with anything. He was actually - wonderful. He cut to the chase - gave me what i asked for...in listening to me, acutally gave me a better option than i would have thought of, and made the process extremely less frustrating than anything i had ever experienced in the past. I highly recommend people going to John. The only negative was that there were 7 people buying a car and i had to wait hours for financing / business department. But besides that, the best experience i have ever had.

Sheilazboy

18 de jul. de 2013

I didn't have the negative experience that some of the other reviewers on this site had. That being said, buying a new car, with all of the small print and fast-talking, is never going to be an enjoyable experience for me. I went in with the Honda Lease advertised on their website on a 2013 Civic. My read of the lease, I thought, was pretty thorough. I didn't expect any surprises and for the most part, I didn't get any. Our sales person, Erica Evers, was engaging and friendly, without being pushy. The sales manager, Eugene, was a bit more brusk, but not unpleasant and, refreshingly, a cut-to-the-bottom line guy. I explained my understanding of the advertised deal,(acknowledged the tax, tag and dealer processing fees) and told him that I wanted to see it all itemized (anyone who's ever done this before, knows dealerships don't like to itemize the fees). To my surprise, instead of a fast-talking excuse, Eugene put an 'X' through the taxes, tag AND fees and sold the car with 0 down and just the monthly payments advertised in the lease. Not sure what this saved me overall, but if nothing else it saved me time and the anxiety that I might 'miss' something. After the deal was done, Erica stepped in again and went over all the features of the car with my daughter and prepped the car. Later we went into the business managers office to sign all the paperwork. I had a little trepidation here, since I thought there might be some document pushed across the table that would undermine my understanding of the deal. Nothing of the sort happened and in five minutes we were out the door, keys in hand. All-in-all, a good experience.

mStockon

8 de jul. de 2013

Hall Honda is the only place I will go to purchase a vehicle. Customer service is over the top respectful. Jay and Justin have been our service techs for 6 years, I always feel well treated by them. I recently traded in my 2001 Honda Odyssey for a new 2013 model. Jon Tinney was our sales person. He was respectful and patient (I had to bring all my children with me as I am a single parent). He answered all my questions, he helped me narrow down my choices so I was not overwhelmed with options, he listened to my needs and made sure the sale process went smoothly. I always bring my vehicle here for repair (previous Honda) or oil changes or car inspections. Every time I come, I bring my kids. Hall has a quaint child's play area that is kept clean and in good repair. I highly recommend Hall service and Jon Tinney to anyone who is looking for an auto shop or new/used car.

David Wukotich

3 de jul. de 2013

I have always had a good experience at Hall Honda, but the last time I was there for service they tried to rip me off. When my wife leased a car she purchased a maintenance package. I knew the package came with free replacement of wiperblades. When I dropped my wifes car off for service the service guy said the package doesn't cover wiper blade replacement. He wanted to charge me $6 a piece. I went inside the dealership and did some asking around and found that my wife's maintenance package does indeed include free replacement blades. The man inside the dealership told me to go talk to my service tech and call him on his extension. I should not have to be the one to be the merry messager!!! After I talk to the service tech He said he would take care of things and not charge me for the wiper blades. Just be aware of what maintenance package you buy and what it covers because it seems someone is always trying to make an extra buck and screw you over.

Bush Sailor John

3 de jul. de 2013

I dont normally say this but I can say that these guys are awesome. I went with a friend and we had a similiar situation. I didnt go to get a car and drove away with a really good deal. Thanks Guys

BillS

22 de jun. de 2013

Leased a new car from Hall Honda what a good experience. No hassle deal in and out with a new car in a few hours. If you want a great sales person see Bill Batten. He is a straight shooter and will make every effort to get you the best deal possible. This is the 3rd vehicle I have gotten from him and they have all been great.

Imo & Ida

15 de jun. de 2013

My wife and I just purchased a used Honda vehicle from the Hall Honda dealership in Virginia Beach. We have been GREATLY ASSISTED through this tedious process by Mr. John Christian. It was the best car buying process we have ever had! John never pushed us or put us under any "salesman pressure". He made us feel comfortable and confident in our purchase. He is definitely the most honest sales representative we have ever met. Dennis (DJ) was also at our complete service and did everything in his power to get us the best price possible. Overall our experience at Hall Honda has been very pleasant, professional, and satisfactory. We will surely recommend Hall Honda to any friends, colleagues, or associates that may be interested in purchasing a reliable vehicle.

sour taste

30 de abr. de 2013

Everything started off fine, But........ as simple as one thing turned my mood sour! Worked with a salesman and an sales manager a few days and everything was going in the right direction. Salesman told me we would take care of all paperwork one day because my time was limited and all I would have to do is come the next business day and would wrap everything up. Went back the following business day and going through the motions and was told on the prev visit when I returned I would have two keys to the car because the car came from another location and they did not have it there. Once the deal was done and ink still wet at final signing, I asked about the additional key and was told i would have to pay for it because they could not find the additional key at the other location. (keys are $150)... I asked if they could just provide me with another key and I was told by the finance/sales manager it would come with a cost because there was not enough built in the price to include the additional key and the don't guarantee 2 keys with used cars.... the principle of the situation is what I was frustrated with..If i was told up front there was only one key I would have been ok with it. as I told them as i walked out of the door, if your not sure about something, don't say it!

Kelly

14 de abr. de 2013

I bought a new car from Hall Honda in 2010. I knew what I wanted before I went there and I all ready had my financing from an outside lender. All I had to do was test drive, inspect and buy. The buying process was fantastic. It was quick and easy. I didn't encounter any of the horrible situations that I have in the past from other dealerships. I have been getting my vehicle serviced regularly at Hall Honda by Joe and his team since I purchased it. My service team is absolutely fantastic! They are professional, knowledgable and skilled. I have never once had a bad experience in my dealings with Hall Honda. This dealership definitely cares about quality and giving 100% to it's customers.

Steve C

31 de mar. de 2013

On our way to NC for a vacation we had our check engine light come on in our 2008 van. We stopped into Hall to see if they could help us. Joe Wachner took care of us. Not only did Joe find the problem but he had us back on the road in under 2 hours. Thanks Joe and Hall, you saved our vacation!

Mark

27 de mar. de 2013

Be careful when leasing. The sales person told me over and over that there was no acquisition fee. Don't believe it. They show you some vague figures up front and do not give you the break down until the very end once they have kept you waiting around for hours. They get you to agree to a monthly price you are willing to pay and then try to hide how they come up with it. I went into the process knowing all the fees involved, but miscalculated upfront. By the time we got to the end to sign the contract, everyone had gone home for the night except the guy processing the paper work. I could have taken my trade in back and gone through the whole thing again the next day, but I had already signed all the paperwork except for the last document and I doubted that they would work with me to correct. The moral of the story, don't believe the sales rep. Ask to see the break down up front. Better yet, find an honest dealer.

Jrussell0909

16 de mar. de 2013

I went tonHall Honda in May of 2012 to purchase a new Honda Accord I did get a great deal however when I went into the financing office I was talked into something called Auto Armour paint protection for 800 dollars. I was hesitant about buying it but the guy kept raving about how it would protect my paint and I would never have to wax my car. So I took it. Months later I stated noticing small abrasions in my paint exterior so I called the dealership was transferred SEVERAL TIMES left voicemails for someone to call me back and I NEVER received a callback. So I emailed for them to contact me via there website and still no callback. So I finally found the website of the maker of this auto Armour paint protection found out how to file a claim via the website but still needed info from Hall regarding the warrenty so I called again. Still no call back so I'm left to wonder if I was charged 800 bucks for a paint sealer and scoth guard which u can have done at a detail shop for less than 100 dollars. Overall I say they gave me a excellent deal however as far as service after the sale they suck!!! I

Sylvia J...on the road

8 de feb. de 2013

My recent trade-in/purchase experience at Hall Auto was influenced by the courteous,supportive, and knowledgeable customer service team. It has been many years since I purchased a car from a dealership, and I was somewhat apprehensive. My initial visit was on a Sunday, and the wait time for contact could have been more efficient; however,Efrem and Chris provided my son and me readily available information; answered questions thoughtfully and realistically; and made a commitment to my purchasing satisfaction. The following day, the used car sales consultants were prompt and professional,extending hospitality and convenience. Byron Gray,our Sales Consultant,was professional, attentive and listened to my concerns. I found that to be commendable. He was patient, with a gentle sense of humor, that relieved the anxiety I had. The Business Manager, Eugene Smith, presented the financial specifications in a concise and organized manner, with a distinct flair for details, that enabled me to make a very satisfied and agreeable decision. I am very happy with my classy and road-worthy Malibu! Thank You

J.Jenkins/F. Lassiter

5 de feb. de 2013

From my first contact with Hall Honda Internet Sales Team to the purchase of my vehicle, I experienced nothting but VIP service from the Hall dealership. Cindy and Jackie from Internet Sales were so accommodating wihen I had to cancel several appointments. Their texts, emails and phone calls were always kind, caring and professional and they stayed in contact with me throughout. When I finally arrived at the Virginia Beach dealership, I was greeted warmly and was helped right away by John Christian and Mike Brown my sales consultants. Never have I been in better hands. Both John and Mike calmy walked me through the car buying process with ease. The atmosphere at the facility was very pleasant and all the associates were friendly, professional, caring and helpful. Jennifer Cain finished the most positive experience with friendly and helpful service. When I left Hall Honda, my mother and I had just what we requested in a vehicle. I worked as a Senior Customer service representative and a problem resolutions Representative for 30 years and I know outstanding customer service and management when I see It. Hall Honda has it and the associates really care about their customers and their needs.