Gwhitus

5 de nov. de 2016

Travis was very patient in helping my husband find the right car at the right price. We are very happy with the Nissan Rogue. Two thumbs up!

Janae Tyler

2 de nov. de 2016

My husband, Brian and I had Chandra Ponds as our sales person. She was very professional and we had an excellent experience. I definitely want to thank her and Joel Bailey for providing excellent customer service!!

Jim Wilson

29 de oct. de 2016

I would like to extend my sincere appreciation to Mr. Paul Troche for his outstanding customer service, prompt, and what an efficient car buying experience it was! Mr. Troche introduced me to Mr. Reggie Scott another outstanding person. He also guided me through the best car purchasing experience in over 30 years of buying cars. To the Hall leadership and family, please recognize these individuals for their outstanding service render to me. I will return to this dealership again. Thanks again, Mr. Jim Wilson

Connor Ruddy

21 de oct. de 2016

Tired of the stereotypical car salesman that carries a crooked smile and his/hers only concern is selling a vehicle? Go see my man Travis. Travis truly does care about his customers and their overall satisfaction, which is a fresh breath of air in that industry. He took in all my concerns and needs and then worked hard and diligently on finding me a truck that I am more than happy with. Plus at a price I couldn't walk away from. There was never a point where I felt pressured or rushed on closing and for that I thank him. He truly did take out the stress and worry of getting a new vehicle. He'll be climbing up the ranks quick so go see him while you can.

Keara moore

15 de oct. de 2016

I came in to buy a car Travis made sure he got me in the car I wanted at a good price and he made us feel at home and he explained everything so that we could understand and he made the experience fun and I am very happy with the Sentra SV

deyonne howard

13 de oct. de 2016

This was a great straight to the point transaction. The process went smoothly and quickly.No haggling no struggle. Our sales professional Travis provided top notch customer service with a smile and personality.

Jasmine Wyatt

13 de oct. de 2016

Our salesperon Travis Robinson was a delight to be around. He made the experience fun and pain free. We were in and out unlike the experiences we have had at other dealers. I would definitely recommend this dealership and Travis!

marquez5

11 de oct. de 2016

Travis Robinson.I accompanied my mother during her car buying experience and so glad that I did. Outside of Travis being my spouse and giving my mom his best presentation, Travis takes very good care of ALL his guest's . We felt no different or any kind of special treatment than the average car buyer because he treats all of his customers like this on a daily basis. We're very pleased with the vehicle and price! Thanks Mr. Robinson.

marymar73

11 de oct. de 2016

Travis Robinson is honest, quick and easy, all the things you would want from a sales man. He's knowledgeable and helped me to get the right car for the right price that works with my budget. Thank you to his manager Jonathan Keys and to all the Hall Nissan team especially to my son in law Travis Robinson.

Zing

2 de oct. de 2016

Travis made my experience one for the record books. He didn't try to sell me anything I didn't want. He really listened to what was important to me. The other finance personnel were just as great and really made sure I was happy with the terms of my purchase.

Vbriggs

30 de sep. de 2016

Customer service was outstanding. Sales representatives were helpful and honest too. They made purchasing a new vehicle stress free. I will definitely return to purchase another vehicle.

Jazzorious

30 de sep. de 2016

Thank you very much! I loved the customer service ! Perfect ! Very polite and respectful gentleman. Got some help for my new car! Super thanks. Wishing you great success in the future! Much love.

Dupree gainey

29 de sep. de 2016

Arron my salesman was great he was very upfront and honest. I would recommend him to my friends and family.

Janitak

28 de sep. de 2016

In a few simple words I can explain my expierence with HALL and TRAVIS...amazing, helpful, understanding, and extremely personable! I walked in here with the expectation of "I'm sorry we can't help you" but walked out with a brand new Nissan! Travis is the ONLY salesperson I would recommend to ANYONE looking to have a satisfying car buying experience!

Mr_Polo

28 de sep. de 2016

Very pleased with my purchase of a 2016 Nissan Altima SR. My salesman Travis Robinson was very knowledgeable, courteous, and helpful in purchase of my new vehicle. Best salesman EVER!!!

Artigas Rodriguez

26 de sep. de 2016

Great honest service, everyone was very helpful and make things very easy. I recommend this dealer to all my friends and co-workers

Jennifer H.

24 de sep. de 2016

I honestly have to say that Hall Nissan Virginia Beach saved my life and got me into a new car the same day!!! I was without a car and I have to say my prayers were answered thanks to everyone who assisted me through the entire process........Zachary Perkins as well as the finance department, I cannot thank you enough!!!! I look forward to doing more business with you in the future.

S. Polo_Prince31

24 de sep. de 2016

I brought a 2016 Nissan Altima SR on 22Sept16 from Hall Nissan of Virginia Beach. I would recommend my salesman Travis Robinson to anybody in search of purchasing a vehicle. Very knowledgable, friendly and great customer service!!

Nicole24Dancer

23 de sep. de 2016

Hands down this was by far the best car buying experience. My car broke down Monday morning and I reached out to Travis Monday afternoon by Monday night I was in a brand new 2016 Nissan. Words can't express my gratitude. Travis is the best!

Ryan Robo

22 de sep. de 2016

I recently purchased a brand new 2016 Nissan Altima from Hall Nissan Virginia Beach. My salesman Teshaunda Norwood was excellent as always. My second car I purchased from her and my third from the dealership. No hassle easy process and i dont have the best credit. Would recommend Teshaunda to anyone..

Jspratley140

21 de sep. de 2016

Travis Robinson was the best salesman I have ever dealt with in the car buying experience. He was very patient with me and let me take my time to to find the car that was best for me.

Tia123

20 de sep. de 2016

It was in office it was an awesome experience with Travis Robinson. He was an awesome sales person and I wish him all the best and god bless him.

Jones123

17 de sep. de 2016

My product specialist Travis was the best! Very professional and kind! He went through a lot to help me get into the vehicle I wanted and he genuinely gave great service all around great experience & I would definitely recommend buying a car from this dealership! Ask for Travis?

jezre20

17 de sep. de 2016

They are so accommodating in everyway. They will work with you the best way they can. Transparency is the key especially with pricing, they are so patient with us. Friendly staff, cool people to work with, the place is clean and neat. Our Sales Rep Travis Robinson he rock, helpful and awesome. Finance department esp Charles Carrington and Paul will fight for you, they are the best and the Sales Manager Jonathan Keyes give you the best price you can have, he is the man . The General manager Ms Duarte is nice Overall rating perfect 110%

Kishimaj

17 de sep. de 2016

If you consider Hall. Ask for Travis Robinson. He will get you what you need. Very friendly, atmosphere. Very friendly staff. Stop by. You will enjoy the experience. Thanks Travis.

Randy Sorensen

15 de sep. de 2016

Our buying experience could not have been better, or gone smoother. Doug Markel is about as pleasant and knowledgeable a salesperson as we have ever dealt with in over 45 years of car buying. He and General Manager Daniel Nance are both top notch people who know exactly what it is that makes a happy and satisfied customer. They have both gone well above the norm , and continue to do so even days after the transaction was completed. We would give the highest recommendation to anyone looking to purchase an automobile when it comes to Hall Nissan in Virginia Beach.

Eddiec

13 de sep. de 2016

Travis was the best very helpful and fun to work with he worked hard to get me the best deal and hall nissan is the very best thanks travis

Used car buyer

12 de sep. de 2016

Felt very rushed. Once you sign the dotted line there's no turning back. Still uneasy months later. Next purchase won't be Hall. Hoping to pay fast and move forward. Credit not great but got financed through credit union.

Jody Nance

9 de sep. de 2016

My experience at Hall Nissan Virginia Beach was one of the best that I've had! The staff made me feel important and made sure that the decision that was best for me was a great one. I didn't feel hassled or pressured and Management and Steven made sure that my concerns were addressed. I ended up leaving with a 2016 Nissan Altima SR and I have to say that everytime I get into it, I say "I Love my car!" I will definately refer my friends to this location!!

TishaHunt1027

3 de sep. de 2016

Overall the dealership was really good. Unfortunately I wasn't able to purchase a car at this time. Hopefully I will be able to one day.

Samantha Chapman

3 de sep. de 2016

Travis was an excellent salesman he did everything to help me get in a vehicle. Travis kept me interested and showed several options in cars

Deborah Chapman

3 de sep. de 2016

Travis Robinson was a delight to work with and when I'm ready to purchase I will definitely come here the facility was clean and spotless very comfortable environment.

Carolyn Isaac obo Kenneth Isaac

26 de ago. de 2016

My husband was in dire need of another vehicle but needed something bigger and roomier. Our sales person, Zach Perkins listened to my husband's needs and after much searching found the perfect vehicle for him. He's very happy with the vehicle (SUV). So thank you Zach Perkins for an awesome job. If anyone is looking for a vehicle, go see Zach Perkins, he is an awesome sales person. He's knowledgeable about any vehicle you are looking for. He also has a great personality. What impressed my husband and me is his willingness to go the extra mile to find us the vehicle that he wanted. I would say that our overall experience with Hall Nissan was great.

Amy McDaniel

18 de ago. de 2016

Recently bought a 2016 nissan versa through Hall Nissan. My salesman Doug Markel was wonderful and got me into a vehicle even with bad credit. They also worked it out with the bank to get extended warranty without raising my payments. If your looking for a new vehicle in the tidewater area look no further. Great people and very friendly. Now my mother who lives out of state and visiting is looking to buy from Hall Nissan.

Sejjaj

6 de ago. de 2016

I have been a loyal customer to Nissan for many many years and two weeks ago, I walked into this dealership and shook hands with the sales manager on a deal I thought was honest & great. Turns out, they scammed me just to get their sale. The manager told me he wanted me to pay 1,000 down and then told me he would meet me half way at 500. I didn't want to put any money down but I was very excited about a new Altima. I ended up taking the deal, gave them a check for $500 and driving the car home. Two weeks later, I get a call from the sales guy asking if he could cash my check. I then got a phone call from finance that I may need to come in, re-sign my contract & put down another $500. It was either that or bring the car back. This spot delivery scam is something I would of never thought Nissan would do to make a sale, especially to a very loyal customer. They not only lost my trust, my business and my loyalty, but I will never buy from them again. I'll also make sure to tell this to everyone I know. Shame on your dealership for trying to pull this on me. I will say I do appreciate Joel from finance who took care of me the night I brought the car back. I took my business somewhere else. Make sure the deal is 100% approved before you drive it off the lot.

Donna Underhill & Dominic Steward

5 de ago. de 2016

I had my last two Nissan Sentras serviced at Hall Nissan, and their service was always great. Then I just traded in my 2012 Sentra and got a 2016 Rogue SV and it was a truly nice experience!Our sales person Aaron Griffith was great, knowledgeable and friendly we had a nice time with him...he tuned in to our needs and it just worked out very well, I got the cargo room I so desperately needed for my job and it's a classy ride! My husband was even pleased which says a lot!...but really great job Hall Nissan. We are thrilled with our (MY) new Rogue and with Hall Nissan! Thank you!

David Zobel

21 de jul. de 2016

My wife and I were in the market for a used car. I'm a Prius guy, but my wife was interested in exploring other possibilities. Xavies worked with us over 3 weeks, and was patient with our responses (I don't want this one, we don't like this color, have you got something else?) and he eventually found us as Prius V that my wife LOVED and I liked too. Then, he helped us navigate the system so that we could hold the car for 3 days. Xavier was great to work with, not pushy, very knowledgeable, and a great conversationalist. We had a great experience.

David Richter

11 de jul. de 2016

I went to my first service appointment and they shred my mileage with my insurance company without my knowledge. As a result, my rates went up $145 annually. They just lost my business.

Kim

14 de jun. de 2016

Great customer service all around. Fantastic team from start to finish.

Choc

10 de jun. de 2016

The staff at Hall Nissan Virginia Beach are the best!! My car buying experience was great and Nakiah was awesome from the moment I walked in the door. She made the process so smooth for me and I would recommend her to everyone I know who is interested in buying a vehicle. Thank you Hall Nissan and especially the best car sales person in the world, Nakiah Troullier!

PP &GRAMS

10 de jun. de 2016

We were in Virginia beach on vacation, visiting friends. We had been casually talking about purchasing a 350z. Our friends suggested we check out the Nissan dealership there. Shelly was the first person we spoke to, fairly new to sales, she was amazing, confident and very helpful. She took us straight to our new 350 Z. The entire process was easy and comfortable. They helped us plan the shipping of the car to our home in NH. We love our new "toy" . We'd recommend Hall without reservation. Shelly is going to go far...Diane and Peter

MARYVB

7 de jun. de 2016

I truly enjoyed my experience at Hall Nisson on Saturday! The atmosphere is a very pleasant one! The team work of the workers were exceptional! I loved the 'family' oriented feeling within those walls! :) It was a very rewarding experience! And I drove off the lot a very happy and satisfied customer who will gladly sing your praise to everyone! May God Bless this company continuously!

Erin

6 de jun. de 2016

I will definitely purchase from Hall Nissan in Virginia Beach again! Shelly Catabay is the best salesperson EVER!!! She's very professional, very friendly, great customer service and I couldn't of asked for a better salesperson! I highly recommend that she's promoted! The company will not regret it!!! Paul Troche is the best loan officer in Hampton Roads! Actually he'said the best loan officer in the state of Virginia! He explained everything very well and made sure I was in a vehicle that I could afford and made sure I got the best interest rate! These two are rockstars! By keeping them around, their sales will continue to increase!

Lil Powerhouse' Mom

18 de may. de 2016

I needed a car now that was not a step down from mine but was much easier for me to get in and out of and that I could afford on a tight budget, Chandra Ponds went to powers that be over and over and over to get me the car I wanted and needed and that I could afford. And I truly believe if she could have she would have gotten me a red one even though there wasn't one in sight. lol Now, if you could just have had more doughnuts...

David

16 de may. de 2016

My wife and I worked with Mike Harris at Hall Nissan recently in purchasing a car. He was extremely patient with us, spending much of the afternoon with us as we test drove 5 cars and giving us the time to work through our decision-making. He was not pushy nor did he play games. We felt he was honest and on our side in trying to get us in the right car at the best deal he could given our budget. For anyone in the market for a new or used car, I would highly recommend Mike.

jeepdude87

30 de abr. de 2016

I looked at and compared cars online for quite some time. I finally decided on one I liked, which happened to be at this dealer. I scheduled an appointment to speak with someone about the vehicle. I waited for about 3 minutes and then Wes Burt came out to help me. This man in a professional in every sense of the word. He was courteous, knowledgeable, fast, and honest. I could tell when I met him that he was a man of integrity. The entire process was fast and everything was explained to me. My wife and I left the dealership knowing we ha mad a good decision.

Chandler

7 de abr. de 2016

It was my first time buying a car. And I don't have exceptionally well credit but they worked with my budget and kept on top of things from the start now I'm perfectly happy with my Nissan Sentra !

stefanie richardson

29 de mar. de 2016

I felt at home with the service I got from Hall Nissan, I will be returning to get all of my cars from there. Great service and very helpful in explaining what I was receiving.

jazzy9677

23 de mar. de 2016

The customer service was wonderful. Efrem was very helpful in my search for a car. I love my new versa and i will definitely recommend both nissan and efrem for customer service!

MirandaW94

8 de mar. de 2016

I recently purchased a brand new 2016 Nissan Versa from Wesley Burt. Not only was Mr. Burt extremely professional and friendly but so was my finance manager Chris Meyer. These two men went above and beyond for me and I could not be happier with the outcome that I received. I definitely would recommend my friends and family to this dealership. Also, after my new car being delivered to me I had noticed a scratch on it and it was immediately taken care of free of charge to me with no questions asked. I love Hall Nissan and have yet to have a negative experience here.

Troy Lindsey

28 de feb. de 2016

I had a very pleasant car buying experience with Salesman, Charles Carrington. Mr. Carrington was very knowledgeable and took the time to answer all my questions concerning the 2015 Nissan Pathfinder. He went over in detail all aspects of the Pathfinder. My experience at Hall truly exceeded my expectations.

Kckitty13

24 de feb. de 2016

A day ago, I test drove a nissian rogue and really loved it. It was a "base model". Well we go in to have my ford Fiesta appraised at $6000. So we agree to have our credit run so we could see numbers for interest rate and payments. We get the numbers back and we notice a total loan amount of 34500. The Rogue was priced at 24500 including a rebate of a 1000. I have negative equity on my Fiesta of 8080. So 24500 minus 6000 is 18500. Add the 8080 and you get 26000 roughly. Also not to mention the tax title and license of about 2000 makes it 28500. So the payoff on my fiesta was 14000 estimated. Nissian added back the 14000 to the loan, so at the end of the day I would have been paying for both cars instead of just the Rogue. The manager specifically said "someone has to pay off the fiesta..." which I thought they were supposed too that's what the 6000 is for, right??. So why did they add back the 6000 they were gonna give me for the my car...Doesn't make sense and they seriously are scamming people so that they get more money out of the whole deal. They look at you and make you feel stupid about the whole thing so you don't say anything. I give NO stars because of being blatantly lied to and they tried to trick me and my co-signer. So, please look at the numbers and pay attention. (IT MADE ME PUT A STAR EVEN THOUGH IT DOESN'T DESERVE A SINGLE ONE)

danatctrx.co

19 de feb. de 2016

HALL NISSAN & HALL ACURA SOLD ME A LEMON AND WON'T FIX EVERYTHING!!!!! $7,000 WORTHLet me start and say i have been a Acura owner for over 10 years, I just bought a 07 MDX with Tech and Entertainment pack, which has $7,000 worth of repair and Hall Nissan & Hall Acura will not fix everything. Now i can't even cover anything under the warranty i purchased because there apparently a 60 day waiting period. Since Acura contacted the warranty even if i wait 60 days, it's not covered. What happened?I purchased a 07 Acura MDX 1 month ago with 115,500 miles and got the extended power train warranty. Hall Nissan pulled the vehicle off Hall Acura's lot. They printed outa receipt from all the work Acura did before i bought the car, and ensured me nothing was wrong with it that it went through a 150 point inspection. I took it to Hall Nisan to be diagnosed 2.5 weeks after i bought it because the check engine light came on and a transmission code popped up on my navi, and there was a clunk in my suspension. I had to uber to work, only for them to tell me at the end of the day to take it to Hall Acura. They diagnosed the car and found $7,000 worth of malfunctioning equipment.Transmission range sensor, both front struts, AC coil and magnetic clutch, front CV axle boot leaking, rear shocks, rear sway bar bushings, transmission cooler hose leaking. Ihave spoken with numerous managers about this, they wont replace the CV Axle assembly (Suggested fix), the transmission cooler line (suggested fix), or front struts orback shocks which failed upon inspection. They are telling my warranty wont cover it because I haven't owned the vehicle for 60 days. They need to fix this. They should nothave sold me a car telling me everything is ok and when i take it back to the same Acura service shop that did the original inspection 2 weeks later there is now $7,000 worthof damage. There is a few things wrong with it that was said was fixed on the original work order that they never did. When i go over bumps the suspension makes a clunkfrom the front. After researching online many people have the same issue. They should do the right thing and fix and replace everything that's wrong with it.

DeAngilo96

29 de ene. de 2016

Great place great service everybody is friendly has the best lounge with good food , clean place, Wesley was amazing with helping me find a car within my price range .

Fred007

18 de ene. de 2016

Two hours for an express oil change (which for the synthetic was more than any other dealer) and they had one person to handle payments for service. Not sure what the deal was but I timed it took her 17 minutes to process one lady service charges. Seemed like she was typing the entire service manual into computer. Line at counter service waiting fairly full you would think a dealership that large that somebody would come help payment clerk but you would be wrong. I love my maxima and I am thinking about a new one but definitely won't consider Hall Nissan. (I really liked the proposed oil flush service for $115 which declined)

new car buyer

18 de ene. de 2016

I bought my first car a couple weeks ago from Stephen at Hall Nissan. I was very impressed by the exceptional service and patience he had with me while I decided between car model and color and then financing options. I look forward to doing business with them in the future.

Dick Frederick

8 de ene. de 2016

I am hounded by other Nissan Dealerships which something Hall does not do. I have purchased 3 Frontiers and purchase experiences plus service is truly exceptional. I would never deal with another Nissan dealership as all of the persons I have dealt with at Hall have been extremely professional. I consider myself a professional and do not deal with anyone who is not.

Alan Mc

30 de dic. de 2015

Hall Nissan was great to work with, especially our sales person, Wesley Burt. They were responsive with request for details and provided a great price for the deal. Wesley was very knowledgeable and courteous. I could not be more pleased with my purchase and look forward to my future purchases with Hall Nissan.

Maegan Williams

21 de dic. de 2015

Hall Nissan of VA beach was amazing. Not having excellent credit and having a vehicle that was a total loss, they made this process of getting a new vehicle a dream!!! I got the exact car I wanted for the exact price I wanted and I couldn't be any more happy. I was super impressed and shocked at how fast they made my dream come true!!!! Thank you to the hall Nissan team!!!!

ismith

8 de dic. de 2015

Bought my wife 2016 Maxima for her birthday, Kim and Doug were very helpful and had the car ready. they help made my car buying experience very quick. They had me in and out within under an hour and gave me the best deal ever.

carlover101

1 de dic. de 2015

Faster process than I have ever experienced. Also extremely transparent, helpful, and seemed to actually care about what I needed rather than selling me something.

Anthony

28 de nov. de 2015

The sales person Kimberly, the processing rep Paul, Sales Manager Joe and the the customer support rep provided superb coustomer service. The is 180 degree positive change from a few years ago. Our purchase went very smooth and realitively expedient. Based on this expierence I am planning to purchase a 2016 Z370 for my wife. Over the past few years I have had ky Nissans serviced at HallmNissan and have always had excellect automservice

Le-Anna

20 de nov. de 2015

I absolutely love this place I went shopping for a used car drive off the lot with a brand new car with only 5 miles on it. They worked with me dealing with my credit and the amount down. Payments are well below my budget. Everyone is their staff is absolutely lovely, cheerful faces and helpful.

Plclark

6 de nov. de 2015

Specifically, the "3 year maintenance" package included in the purchase of our new car (which was a major selling point) is little more than an ineffective coupon book. 10,000 mile service was over $200 with coupon book. Service center employees said as much about the "maintenance plans" offered by sales staff. Additionally, "scheduling" service does little to nothing to ensure that they will take your car at scheduled time. 2+ hours for standard maintenance service appointment. Car wasn't taken back until an hour after appointment time.

Tamera P.

2 de nov. de 2015

We had been to several various dealerships throughout out the day. Only to walk away when it came down to finding out the bottom line on car price. What was frustrating is that 30 min to an hour after we left, the GM was calling us asking us to come back as he wanted to make a deal. The deal offering should have been done at the time of visit. Hall Nissan in Virginia Beach made the buying experience for my daughter's first car purchase a very pleasant one. From sales associate (Chandra) to finance manager (Chris), everything went smoothly. I appreciated the no fluff, no price haggering dealing. I had already done my research so I knew what cars were selling for in our area. There was no bartering. They gave me the best and lowest deal right from the start! Chandra was personable and very helpful! I would definitely go back and will be the first to refer them to anyone looking to purchase a new vehicle.

Haynes

4 de sep. de 2015

Sales person was great but stuck me in a loan that I cant even trade or get out of. Basically I'm stuck with my car until paid for. Recently went back to get help and nothing they could do. You sold me a car and now want trade it.

C. Simpkins

1 de sep. de 2015

This has been The Best car buying experience Ever !!!! My sales guy Darold Johnson-Brown is the Best. He took his time with me answered all my many questions and I had a lot. Everyone I encountered at the dealership was very friendly. I will take my brand new 2015 Nissan to this dealership for all it's maintenance.

monkyman

23 de ago. de 2015

I bought a new nissan sentra from Mike Harris at Hall Nissan. Not only were they very accomidating and answered all my questions the service i got through out the whole process was awesome. Even during the long process Mike recognized that i had been sitting there for a few hours and gave me complimentary water and donuts. I will deffinetly recommend anyone to visit Mike at Hall Nissan.

Michael German

22 de jul. de 2015

My wife and I visited 2 other local Nissan dealerships and are so thankful that we found Mike Harris and Mike Dalton. Mike Harris was able to answer all of our questions and did not play games. In the end Harris and Dalton beat every price we had been given by the other dealerships and we never had that snake oil salesman feeling that you so often feel at lesser dealerships. Joel Bailey helped us out with the financing and I was at first very hesitant to finance through the dealership, but they came back with a solid percentage rate that competed with my own bank. Financing through them, I was able to take advantage of a $1000 rebate which lowered the cost.Michael German

Mrsbrian

22 de jun. de 2015

We met our sales person and fell in love with her personality instantly. She was very kind, knowledgeable and passionate about her career. She was at our disposal and provided superb customer service. She never told us what we couldn't purchase but was more interested in what could be done for us. The manger was very pleasant as well and followed up with us until we drove off in a 2015 Nissan Altima. Thank you Chandra Ponds

TugCapn

19 de jun. de 2015

This auto purchase has been the worst car buying experience I have ever had. Salesman & Management staff were very difficult to work with. It has been 1 issue after another. I regret ever walking into this dealership. I am doing everything possible to get rid of this vehicle and will never buy or recommend this dealer again.

Dan owns Altima 2.5 S

18 de jun. de 2015

The salesperson was very eager to help me get into a car I could afford. They gave me a fair price on my trade, There was a great selection to choose from and I chose the car that I liked and they worked very hard to get me a deal I was satisfied with.

brownsbg

18 de jun. de 2015

We went to look at the new Nissan Rogue. I gave them my list of what it would ideally have, as well as my questions on the things I wasn't sure about. Not only did Mike find what I was looking for (with a fee extras), he answered my questions honestly without pressure. The whole team we worked with understood our financing stance and really tried not to push past that. They had the car ready by the time we had finished the paperwork (it had just come off the truck) and we were on our way. Probably the best car buying experience I have ever had.

Francine & Alfred Small

2 de jun. de 2015

Excellent sales staff. Charles Carrington made us feel at home. the whole experience was wonderful. I have never driven a car with only 6 miles on it!!! Great job!!

davidray

1 de jun. de 2015

Found a great truck, was approved for credit, and the sales woman Nakiah Troullier was fantastic. She showed me vehicles that fit what I was looking for and in my price range and was a huge help. No pushy sales tactics and very patient. Her and the rest of the sales team were great. Couldn't be happier with the whole experience.

lena4Llife

28 de may. de 2015

I would like to go on to say, your people there at Hall Nissan were truly courteous and very helpful.Whether I purchase the car or not, the new car Sales Manager Jonathan and Floor Salesman Doug were a pleasure to do business with.I didn't feel overwhelmed nor pressured and thats what makes the difference to me.Kudos to your team on Bonny Road!Selena Williams-Nobles

Angela

12 de may. de 2015

they made me feel right at ease. i was not expecting to drive off in a brand new car but i did. the staff was patient and explained everything. I want to thank my sales rep james for all his assistance.

benster

9 de may. de 2015

Their communication skill are of a first grader , no return calls or any communication hall Nissan sucks !!!!!!!! A simple email would have been nice ,a xxxxx

Rex

2 de may. de 2015

Buying a new car can be an awful experience. Having said that, my expectations before going to Hall Nissan were nightmarish. At Hall Nissan, there was no pressure to buy a car. My salesman, Wesley Burt and the sales manager Russ Jersak were NEVER pushy, their concern was to educate me about the product, help me feel relaxed with my decision and offer me a VERY fair trade in and price. In my opinion, they have raised the standard of the retail car selling industry to a new high level. Typically, car salesmen use hard sell methods but you won't find that at Hall Nissan. I have not bought a car from them yet, but I will. In the mean time, I am telling everyone I know that is in the market for a new or used vehicle to make Hall Nissan their first stop.

Lynette Fleming

30 de abr. de 2015

This dealership made me the happiest woman on earth. I was just inquiring about the car buying program of my credit union and I leave with a brand new vehicle. Truly a blessing to me and my children. I love Hall Nissan of Virginia Beach. I have been advertising for them since that day. Wonderful and caring people over there. It is worth the distance I traveled to just inquire!!!

Paula H

20 de abr. de 2015

I arrived at Hall Nissan about an hour before closing on a Sunday afternoon. Chris Betz and Paul could not have been more patient or courteous. Ninety minutes later I drove home in my 2015 Versa sedan which I love. Highly recommend this dealership and their sales staff.

zwainwz

10 de mar. de 2015

I would like to thank Chris Betz for going above and beyond to help me pick and purchase my new car, 2015 Nissan Altima. Chris never left my side from the moment I walked in the door. He explained everything to me and made me comfortable. When I first arrived I felt overwhelmed at the prospect of making such a huge purchase, my last new car was in 2000. I would also like to thank Bill in the Finance Department. Overall every one associated with Hall Nissan was very friendly and helpfull. I definetly would recommend Hall Nissan to anyone looking to purchase a new or used vehicle, their professionalism was outstanding.

Gunnergirl

18 de feb. de 2015

Great service. This was the quickest I ever bought a car. I was in and out in less than five hours. That is a record. Great sails rep that assisted me. I was able to get what I wanted.

MaryR

8 de feb. de 2015

The sales rep Chris was amazing, the paperwork and entire process was wonderful! I would recommend them to my friends and family!

jkcjhill

29 de nov. de 2014

I stopped w/ no intent on buying, salesman did not pressure so my wife & I ended up w/ a new Versa & a used Kia --THANX

Marisol Diaz

24 de nov. de 2014

Best car service ever ! First time buyer and Couldn't me anymore pleased with my first experience. Everyone was super friendly! Especially my salesman Charles, he was super patient and not once seemed irritated or bothered by our trouble. I will definitely be recommending hall nissan in VB!

C Smith

7 de nov. de 2014

Second time around was just as easy as the first! This time I brought my son a first time car buyer-owner. Reggie Scott was patient and kind answered questions and even show my son how to set up the bluetooth..Financing went smoothly with Joel helping out also. We live in Chesapeake and the drive to Hall Nissan Virginia Beach was worthwhile!

Altos

6 de nov. de 2014

Travel 50 miles to purchase a car from Hall. Passed over four other dealerships. Would do it again.

ACGarcia

19 de sep. de 2014

Dave made it possible to accomodate me early, i have an afternoon appointment but something came up and I have to move my appointment. I went to see Dave this morning and he put me in right away! After every appointment he explain what his recommendations are for the next visit based on the inspection. I hope evry consultant is like him. This place is highly recommended and try to see Mr. Dave Cramer!

Path4Me

7 de ago. de 2014

WOW! WOW! WOW! I cannot believe what I just experienced at Hall Nissan Bonney Road. I purchased a new Pathfinder in 2001 from them, my husband purchased a new Frontier from them in 2005. I won't even go into detail about my previous service experiences. I just wanted to note my experience today. Last night, I made an appointment for an oil change at 8:45am today. I also needed a state inspection. I pulled into the service bay around 8:30 - and was greeted by Dwyan Morris. He was very friendly and explained that they could NOT do the state inspection because they don't have rejection stickers. This is the most unbelievable thing I've ever heard from one of the largest automobile facilities in Hampton Roads. Dwyan "Dee" suggested I call later today to see if they've received their rejection stickers. AMAZING. I wasted a trip/gas to be told they can't do a state inspection. WOW! THANK YOU Dee for excellent and friendly customer service; I appreciate your honesty. 12:32PM - Service Manager, Jeff Evans called to apologize for the inconvenience and to let me know they DO have stickers now. He admitted it was his fault for not having the rejection stickers on hand. I appreciate his phone call and plan to make the trip back over there tomorrow for my state inspection, UPDATE: August 13, 2014 - I went back to Hall Nissan to get my state inspection and oil change. Dee was there to greet me. He continued to apologize for not having stickers last week. Because of my inconvenience, he offered me a FREE oil change (state inspection is free because I purchased my vehicle there)........ Once the work was completed, Dee handed me my keys and informed me that they also filled my tank up with gas. This was (is) excellent customer service on their part. Understand things happen, but again, I was just shocked that an automotive dealership as large as Hall would run out of stickers. Regardless, all is well now and I DO appreciate how they corrected their mistake.

Unhappy customer

17 de jun. de 2014

I bought a vehicle from these guys and I have been getting the run around for two months now they will not call you to inform you of a situation or try to inform you in any way for that matter. I would drive out of my way to go to any other dealership.

mscdbanks

15 de jun. de 2014

I purchased a 2014 Nissan Versa in late August 2013. I went home thinking everything was okay until I realized they hadnt finalized my financing. I waited for paperwork from Nissan, so I'd know where/how to make the first payment. I was coming close to the due date, so I called NMAC and they had no record of me. So, I called the dealership trying to find out what was going on. Please keep in mind I had electronically signed two contracts already. I finally get a call back SAYING THAT I NEEDED TO COME BACK IN BECAUSE THEY HAD A BETTER DEAL FOR ME. So, I went back. What they didn't tell but I find out is that NMAC had not approved the loan after all the extras (extended warranty, environmental protection, gap) were added. The sales managers tells me that NMAC will not except the loan because of the extras-- with the products themselves being a problem not the overrall price of the loan. I questioned why NMAC would not want me to have THEIR warranty products. The better deal was them taking all the extras off so they can actually approve the loan. I know this for a fact because I read an email sitting in front of me from someone apparently higher up than the sales manager inquiring why the sale had not been finalized. I had the car for almost a month befor the sale was truly finalized and now I have four electronically signed contracts. They tried to talk me out of the necessity of the extras/warranties they had talked me into. I only agreed to sign again after the car price was adjusted so the extras would still be included and still meet the NMAC financing criteria. I read in prior reviews where other customers have been asked to come back for A BETTER DEAL. If I had read those reviews before my experience I WOULD NOT HAVE COME BACK and would have said no thank you to the "better deal".

jb0522

8 de may. de 2014

They are very friendly and helpful people that work there and they don't beat around the bush. They work with you as far as payment options are concerned and i would highly recommend them to anyone.

Carmasters

18 de abr. de 2014

After seeing faulty parts on a vehicle with a fresh inspection and technician stating that "it should not have a good sticker on it that he thought it was being fixed when he asked inspector to put sticker on it"reporting reporting to Virginia State Police, Service manager Jeff Even said that they had put new parts on vehicle then put inspection sticker on then put the bad parts back on to try to get an insurance claim paid, then told me to never return (so much for whistle blower protection)

ShiquitaCherry

14 de abr. de 2014

I recently purchased a car from Hall Nissan Bonney Rd. My sales person Martin was very nice and friendly. Heres were the nightmare stared I purchased a 2014 Nissan Sentra after 2 days I realize this car wasnt big enough for my family. So after reading the 7 day exchange or return program I called the dealership on the 3rd day they told me to return the car and we will put you in something bigger and they did a 2014 Altima I was so happy. They said dont worry we"ll get done and trade you out of the sentra into the Altima and gut the price, I told them If not let me know so I could go somewhere dont worry. Well I came to the dealership everyday almost because the 7 day was approaching, they just keep telling me to drive the Altima you will be fine. So after driving the car for almost 2 weeks I was told to come and so we could get paperwork done. Wrong answer...they couldnt get my the altima finance and I was stuck in the Sentra!!!!!For 2 weeks no one called me and said were running into problems and then they tell me when the bank calls to verify loan and car dont tell them about trading out of the car because it would slow up the loan process. So I called the bank and they said all they have to do is switch you into another car inform us of vin and as long as the car is of equal or lesser value it wouldnt be a problem. Im a mother of 4 boys which 2 of them are 6ft tall and Im stuck in this car and loan with no help. I called and spoke with the loyalty manager and the GM was notified and all they tell me is they are working on getting me out of the car but nothing has happened. So Im forced to do a voluntary repossesion because my family cant fit into the car. Not to mention I spent $300 to rent a car so I could take my kids out of town for spring break. I thought they were all about customer loyalty, I guess that was another misleading lie that Im forced to deal with. What happens now, I dont now???My credit is done and I have no car!!!!!

New car owner

14 de feb. de 2014

Been looking for grand Cherokee for awhile Michael Dalton really took the time to find us the exact vehicle we were looking for. I appreciate that he guided me through the entire process and even called me 3days after to address any concerns that I might have and he would be able to address them thank you very much

M. Waide

17 de sep. de 2013

great experience buying a new car and trading in a used car

Lilly

17 de sep. de 2013

Great customer service. Had a wonderful time at the dealer mAde me feel comfortable.

Janette

6 de sep. de 2013

I just bought my pre-owned Sentra from Hall and I loved it there the people were so helpful. I had a wonderful salesrep as well he helped me find all the info I need! Go to HAll Nissan in VB they rock!!

Lindsey G

6 de sep. de 2013

While purchasing my 2010 Nissan Sentra from Hall Nissan in Virginia Beach last month, I had a wonderful experience. It was my very first time ever purchasing a vehicle, and this dealership really went the extra mile for me. They found me the perfect car, in my price range, with the amount of miles that I asked for. Stephanie Estrada and Jonathan Keys were fantastic, and extremely helpful in finding something that was just right for me. I would definitely recommend this dealership to all of my friends and family.

Ramona1897

26 de ago. de 2013

I bought a 2013 Nissan Rogue in June of this year. I selected to have the GAP insurance which was financed in to my loan. Capital One approved me with a very High APR so I just refinanced with a co-signer with USAA. I was told when I purchased the car that I could cancel the GAP insurance with Hall if I refinanced the car and opted to get GAP insurance with who ever I refinanced with. GAP insurance with USAA was 269 verses 745 or so with Hall. Now, my experience has been excellent with Hall so far. I went Thursday 8/22/13 to sign the cancelation form and I would hate for this last piece of my car purchase process to be in the negative. I plan to keep this site updated, because I feel like its important to be timely when dealing with customers. I think dealerships want their payments on time when a person is purchasing from them and customers deserve the same respect without a bunch of excuses. Reggie was excellent and professional. The later parts of my transactions I have only dealt with the business or finance personnel.

OneCoolDoc

25 de ago. de 2013

Turned in my leased vehicle and bought a new one with out-of-town plates and the great people at Hall's Nissan took care of everything and gave me a great deal, too. Do yourself a favor and talk to Doug at Hall's. He will take good care of you and ensure that you get the best deal! I did and you should too!

MitchellDunlow

24 de ago. de 2013

BE WARNED BE WARNED Worst experience I ever had in my life, They are thiefs crooks scam artist, I don't see why people would go there to buy anything. They lied cheated me out of thousands of dollars and on top of that they bring me the car and its filthy dirty seats and carpet, I almost had a heart attack, YOu see 6 different people and all of them are trying to drain you dry, Even after you tell them NOP MORE I AM BROKE they still try and sell you , PLease do not let your moms or girlfriend up there by them self , it would be like throwing them to the sharks.BE WARNED this dealership scam cheat lies and god knows what el;se I could not even put a review on there site. If you are rich like most of the ones giving these scam artist good revoiews there is just no way. BE WARNED SCAM ARIST every time I turned my head more money added to my contract with ouit me knowing.

AshleyP

15 de ago. de 2013

My husband and I went to Hall Automotive with our two young children, ages 3 and 1. We weren't really expecting to get anything that day as our credit wasn't that good but Jon helped us trade in our old car for a 2014 Nissan Versa. He was very patient with our children even when they spilled water all over his office floor! The rest of the team was great as well. Honestly, I have nothing negative to say about Hall Nissan in Virginia Beach and will definately be going back when it's time for a new car!

Tammy

6 de ago. de 2013

Recently I brought my 2000 Nissan Pathfiner in for repair for the first time in over 13 years. I bought my Pathfinder at Hall in 1999 and have always brought my truck in for oil changes and required services. The techicians at Hall always identified possible issues with my truck before they ever became a problem so when my truck developed a steering problem Hall immediately took my vehicle. My service agent Dwayne was very attentive to my needs and ensured my Pathfider was taken care of. But what I really appreciate about Dwayne was he explained what was wrong with my Pathfinder and what was being done. He told me the cost up front and provided me with an absolutely beautiful 2013 Nissan Pathfinder for me to drive while my Pathfinder was in the shop. Another thing I really appreciate about Hall Nissan is when you call them someone actually anwsers the phone and if I have to leave a message they call back within a few hours unlike some other dealerships. They have excellent quality control and my next purchase will be from Hall Nissan because I know I can count on their customer loyalty for the life of my vehicle and for that you have my loyalty. Thank You everyone at Hall Nissan!!

One dissapointed customer

5 de ago. de 2013

I purchased a 2007 Nissan Altima in 2012 a few months had elapsed when I recieved an E-Mail from Michael Dalton stating that I would be able to upgrade to a newer 2012. It also stated that if they were not able to upgrade me then I would recieve a free tank of gas or a free oil change. This offer was sent to my personal email account I did not call them to upgrade, they were not able to upgrade me. I talked to John Precise and told him I would take the free oil change however I just had the oil changed and it would be some time before I would need it done again and he said no problem just bring in the email and that would be fine. I called today to set up the oil change and was told by Michael Dalton the offer had expired, I tried to explain that I spoken to John Precise, and he said it would be no problem, he stated John no longer worked there and he would not honor the email that he personally sent. Michael stated that that it was only good for that month, I explained that there was no expiration date on the email I had and he said there was nothing they could do. I asked to speak to the person that rreplaced John and he said he was sitting right beside him however I was not able to speak to him. I am activly seeking someone who would be able to help me with this matter. If anyone has any info please pass it along.

Shelles

26 de jul. de 2013

I went to the dealership today just to look at a car I had my eye on. I never had any intention of buying on today. My father came along with me to look at the cars I was interested in purchasing in the near future. I came to the dealership with a feeling of dread and preparing for a bad car experience. (i have horrible experiences at other car dealerships in the past) I was proven wrong. Dave Pridgen made my car buying experience the best experience I ever had. I ended up trading in my 2007 dodge caliber for the 2012 Nissan Rouge. He and Kenny put me at ease from beginning to end and once was all was said and done i thanked Dave for making my car buying experience so easy. And my finance officer gave me the best deal with stuff I didn't think I can afford within my price range. Thank you for making my car buying experience the best and I will be recommending Dave and Kenny to all my friends and family when they are looking for a car.. You gained a customer for life..

Allan new Juke owner.

30 de jun. de 2013

Enjoyed my new car buying experience. This is my fourth purchase at this facility. My sales person was Jeff Frizzell. We met at the door as I went to look for assistance. Fro that time on it was a real pleasure. Everyone should be as lucky as I was to have Jeff as my salesperson. He made me feel real comfortable, and he was very honest and open. Joel Bailey the business director worked with me to ensure the paper signing and package deals went as smooth as the vehicle drives which by the way is a 2013 Juke. Best vehicle on the road. Oh and before I left my first appointment was made by Jenna Delauri to get my environmental package to be installed. Thanks again and great job to all of the Hall Family members

Denise Hawkins

23 de jun. de 2013

My saleman was very outstanding and would recommend him to everyone.

Rex R.

8 de abr. de 2013

My family and I bought a new Nissan vehicle at Hall Nissan in cash back in 2009, fast forward December of 2012 and one morning after a cold spell I couldn't open the rear door behind the driver's side to place my toddler into her safety seat. This was a major hassle since I could not open the door from the inside or outside manually or with the remote. Never in my life did I ever experience a door not opening on any vehicle since I always thought it was just a simple set-up during the over 25 years of driving. I even owned a Nissan Maxima with electronic locks for over 16 years with never a problem. If you Google Nissan door not opening / actuator failing, it seems to be prevalent in modern Nissan vehicles. There is also a TSB on the front door locks failing and not being able to open in cold weather and it was a voluntary campaign for certain 2008-2009 vehicles such as mine where Nissan was suppose to seal the door latch and place special grease on the door cable ends. Why this did not apply to all the doors I don't know. I finally had time to bring it into service the other day. With luck having it, I was a few months out of warranty when the problem happened back in December. After explaining to the service writer Dwayn Morris about the history of these locks failing and the technical service bulletin referring to the doors not opening in cold weather. I was hoping Nissan would take care of the problem on their watch. Well after 1 and a half hours, Dwayn returned to say that the door actuator failed and that it would cost approximately $599 to fix the problem. Nearly $300 for the actuator and nearly $300 for labor. So if you buy a new vehicle a Hall Nissan, don't expect Hall Nissan to have your back once your warranty is up by a few months. I was hoping for a little good will for being a Hall Nissan customer. Who expects the door to be inoperable after 3 years? This is something you should not have to worry about. Seems to be a major problem with newer Nissan vehicles and should have been addressed during the design phase. My father died a few weeks ago, I just picked up my mother the day before after a 1 week stay at the hospital for her chronic illness, and I am expecting a newborn any day soon. Finances are tight and I was hoping to catch a break. At least Nissan could have least allowed the door to be opened manually in the time being, but it still is inoperable. I guess I have to let my toddler ride in this potential death trap if I were get in an accident since her child seat is still next to this broken door. I have to wait until I save enough money to fix this situation. So there you have it, if your door one day does not open on you New Nissan Vehicle right after your warranty just expires, expect to pay nearly $600 just to get that ONE door fixed. A very unsatisfied Hall Nissan Customer.

Rex757

7 de abr. de 2013

My family and I bought a new Nissan vehicle at Hall Nissan in cash back in 2009, fast forward December of 2012 and one morning after a cold spell I couldn't open the rear door behind the driver's side to place my toddler into her child's safety seat. This was a major hassle since I could not open the door from the inside or outside manually or with the remote. Never in my life did I ever experience a door not opening on any vehicle since I always thought it was just a simple set-up during the over 25 years of driving. I even owned a Nissan Maxima with electronic locks for over 16 years with never a problem. If you Google Nissan door not opening / actuator failing, it seems to be prevalent in modern Nissan vehicles. There is also a TSB on the front door locks failing and not being able to open in cold weather and it was a voluntary campaign for certain 2008-2009 vehicles such as mine where Nissan was suppose to seal the door latch and place special grease on the door cable ends. Why this did not apply to all the doors I don't know. I finally had time to bring it into service the other day. With luck having it, I was a few months out of warranty when the problem happened back in December. After explaining to the service writer Dwayn Morris about the history of these locks failing and the technical service bulletin referring to the doors not opening in cold weather. I was hoping Nissan would take care of the problem on their watch. Well after 1 and a half hours, Dwayn returned to say that the door actuator failed and that it would cost approximately $599 to fix the problem. Nearly $300 for the actuator and nearly $300 for labor.So if you buy a new vehicle a Hall Nissan, don't expect Hall Nissan to have your back once your warranty is up by a few months. I was hoping for a little good will for being a Hall Nissan customer. Who expects the door to be inoperable after 3 years? This is something you should not have to worry about. Seems to be a major problem with newer Nissan vehicles and should have been addressed during the design phase.My father died a few weeks ago, I just picked up my mother the day before after a 1 week stay at the hospital for her chronic illness, and I am expecting a newborn any day soon. Finances are tight and I was hoping to catch a break.Well for now I have to let my toddler ride in this potential death trap if I were get in an accident since her child seat is still next to this broken door. I have to wait until I save enough money to fix this situation.So there you have it, if your door one day does not open on you New Nissan Vehicle right after your warranty just expires, expect to pay nearly $600 just to get that ONE door fixed if it pertains to the door actuator. A very unsatisfied Hall Nissan Customer.

Tony & Jess

11 de feb. de 2013

Talk about professionalism! Zach Williams and with the rest of the staff at Hall Nissan in Virginia Beach were beyond friendly and knowledgeable. The customer service was simply outstanding and they made us feel comfortable throughout our entire experience. Highly recommended for your next lease or purchase!

Unhappy potential customer

10 de feb. de 2013

We purchased a brand new vehicle several years ago from this dealership and had fantastic service. We are now in the market for a second vehicle (used). We looked at the vehicles available at this dealership online because of the great experience we had the first time. However when my spouse inquired about the vehicle of interest and made an offer we were told it was sold. We then inquired about the same vehicle without making an offer and were asked when we could come in to see the vehicle and test drive it. Within minutes they were setting us up with an appointment to see the vehicle in person. I found it unsettling and unprofessional with being lied to first and then being told by another person it was available and we could come in and test drive it. With that experience alone we have no desire to come in and see the vehicle let alone do business with them again.

john dissatified

4 de feb. de 2013

hall nisson keeps you at dealership 8hr. fill out all papers,then says all papers are done,deal is complete,you get home,next day you go out do things with wife get home late that night you have a message need to sign more papers,also need to prove your 72 year old wife that she is who she said she is.you had to call grandaughter to tell her you cant keep great grandson that night,because they kept us there until after 9:oo pm.my time is very important .i dont need anyone to tell me one thing,and tell my wife that this is not who said she is.even when you tell them you have your social security card.i will not deal with people like that .hall just dont care about you at all !! i am so upset about this.i took car back to dealership and left it there .i will not deal with hall nisson or any hall dealership ever again.i am sure they are glad of that!! a very very unsatified customer !!!!

Re-tired

24 de ene. de 2013

Went in with an Internet price and a vehicle - bought what I wanted. Had a coupon from Online - still waiting to see how that works out ($25 for Test Drive / $75 if you bought = Total $100) Will let you know....

Laura

18 de ene. de 2013

I have purchased new vehicles from Beach Ford & Southern Volkswagen... Hall Nissan has been the best yet (even when purchasing a used vehicle)!! John McDonald & Joel Bailey were awesome... They made the process simple and streamline, even when negotiating all of the details. I will certainly recommend Hall Nissan to my family & friends!

BobVA

31 de dic. de 2012

I visited a few different dealerships before ending up here. My initial impression of the overall dealership was fantastic. Zach was extremely helpful and made the buying process a pleasant experience. He was not "pushy" at all, as some sales people can be. He listened to what I had to say and answered all of my questions thoroughly. Since I purchased the 370Z for my wife for our anniversary, Zach was great in setting up a time, etc., for her to come in and test drive the card before signing the paperwork. It was as painless as it could be. I would highly recommend coming back to this dealership and would recommend Zach to anyone who is interested in buying a vehicle.

Susan

27 de dic. de 2012

Zach, my sales associate, was very easy to work with. He took me through the process and made it comfortable and as painless as buying a car can be. Zach always treated me like "a friend" not just a customer. He was concerned with finding me the car I wanted as well as making the financing work for me. I would definitely recommend Zach and HALL Nissan.

Jordan Bowen

26 de dic. de 2012

Zach was the most dedicated car salesman I have run across in my 3+ month car search. He continually emailed me with his findings or other things he was doing to get me the truck I wanted. He remembered all the important information and made buying the truck fun and incredibly simple. If something was not available he did what he could until it was. His dedication and personality made me want to buy the truck from him.

Vicki

22 de dic. de 2012

Kendall Speight, salesMark Eckert and Joe Bailey, FinanceJohn Precise,managerAll of the above made it a great experience!!!Friendly, informative and very pateint with me! Thank You, Thank You!!!Vicki

rfc2616

8 de dic. de 2012

Dealership was very knowledgeable, communicated clearly about the vehicles, and straightforward in negotiation. The vehicle we came to see was present and as described. We worked with Zach Williams and were very satisfied to make a purchase.

Joe Yep

8 de dic. de 2012

Service was pretty easy compared to the other 3 dealerships I visited today. Zach was very helpful and polite. I believe that I got a good deal and am happy with the customer service today. I would recommend Zach to other people shopping for a vehicle.

Excited Customers

7 de dic. de 2012

I have been coming to this dealership working with Zach Williams since the summer of 2012 while my husband was deployed. Zach was very patient and understanding. He made sure that I knew of all of the models and what was good for what I wanted and needed in a vehicle. Zach kept in touch to even check on me when my family had a family emergency. He called just to check on me and make sure we made it to our destination safely. I never felt pressured to purchase a car. Zach even called to welcome my husband home from his deployment in November. When we came back in shopping in December, Zach and his staff remembered me and was very patient. I am over satisfied because I got everything I wanted and then some. WE are very thankful. This is why I will always look for a Halls dealership for our future purchases.

Elaine

1 de dic. de 2012

From the time I walked in the door, being greeted by your friendly receptionist, o Tim Bakner's warm approach and so giving of his time to show and explain differences in models. ot once did I ever feel rushed, pressured or questioning of their personality. n fact, feel Tim Bakner and John Precise have the absolute best communication skills and most importantly listening skills making for comfortable negotiation! hey are a great team to have as part of the Hall Nissan Dealership! Tim knows the product inside and out not just by naming features, but showing and explaining withnthusiasm! ohn graciously let me test drive the vehicle as I would for my type of work (Hospice Nursing), traveling from patient to patient to be sure the vehicle would be suitable for what I do. t was not just a ride around the block! could not believe this great opportunity and I was hesitant at first until he looked me straight in the eye and said, "No strings attached!" knew he meant what he said. There is a special sincerity about them both. ot only am I comfortable with the deal we negotiated, I am happy as to who I made the deal with! have since shared my experience with family, friends and co-workers in hopes of sending further business their way. im and John have certainly earned it! Sincerely, Elaine Proud Owner of the New 2013 Nissan Altima SV

jamesandjasmine

28 de nov. de 2012

Sabir was absolutely fantastic! He took my families financial needs into consideration, he was personable and was altogether just a warm, pleasant person to deal with. Buying a car is emotionally draining and you don't often meet people that make it so pleasant! We also met Joel who went ABOVE and BEYOND to make sure we were qualified and got exactly what we needed. It wasn't just punching in numbers and saying yes or no, he made phone calls and did the groundwork to make sure we were not only approved but comfortable in our situation. We have already decided that we will be purchasing another vehicle there and I look forward to working with them both again!

Diana

21 de nov. de 2012

Zach was helpfull and patient. He din't get pushy and was very friendly. Maybe he should be promoted to manager sooner rather than later.

Big Mac

10 de nov. de 2012

I would recommend this to other people. Great customer service!

TJACK

3 de nov. de 2012

PROCESS FROM THE TEST DRIVE TO FINANCE WAS SMOOTH AND QUICK, VERY GOOD EXPERIENCE WITH STEPHANIE ETRADA. HIGHLY RECOMMEND HER FOR A SALES PERSON.

Dickie

1 de nov. de 2012

Based on previous experiences with Hall dealerships I was a little skeptical as to whether I would find any surprises when I arrived to finalize purchase. Too my surprise there were none as all promises were kept. I worked with Mike Dalton and Zach Williams and they made visit exceptional. To be honest, in my 40 years of purchasing vehicles, this was perhaps my best experience. Both individuals need to be commended by upper levels of management for their professionalism. Sevice to purchase was excellent from internet inquiry to purchase. Far exceeded service from other Nissan dealers responding to inquiry. Dick Frederick

Robin

27 de oct. de 2012

We showed up at Hall pre-hurricane Sandy and received excellent rainy day care from Kendall Speight. We drove multiple cars, and she happily brought each car we wanted to see out of the rain to a covered area. We ended up buying a sweet Murano and were very pleased with the experience. Thanks Hall Nissan and Kendall for making this easy!

UofMFan

22 de oct. de 2012

My exerience started with the internet sales team through the website. All my questions were quickly answered and they called to see if I had any follow on questions. When I came to the dealership, I was greeted by the person I spoke with on the phone and introduced to a sales person. Everyone was friendly and knowledgeable regarding Nissans product line. Once I decided to purchase a car I went back to the finance area but much to my surprise did not feel pressured at all to purchase additional products. Overall this was a great experience!

Spartanfan

12 de oct. de 2012

My fiance and I recently traded in our BMW and Chevy Silverado due to a Military transfer. Our experiance was made so easy. Hall Nissan made the transfer so easy and worked with us to maintain within our budget. Our salesman Tim Bakner is easily the best cars salesman I have ever dealt with. Made my viewing easy, unlike other salesmen where they open your car door for before you even pull into your parking spot. Tim has all the qualities of salesmen that I needed. Hall Nissan was by far the best dealership I personally have dealt with in the Virginia Beach area.

Blaine

8 de oct. de 2012

After looking around for a used truck, preferably a nissan, i finally decided on a used 2010 titan. after meeting with the sales rep, Zach Williams, we began the process. I have to say this in front of everyone out there, Zach went above and beyond his job description in order to help us. I honestly never expected the customer service to be be this good. after dealing with a nightmare through southern auto kia dealers, (don't go to them...they will jip you)i had had a terrible taste in my mouth for car dealers, and had thought them to all be just commission hungry sharks out to make a dollar. thank you Zach you have helped me into my dream truck!!!!!!!!!

RAMNERY

21 de sep. de 2012

I came into Nissan Hall not knowing what to exepct after numerous rejections.I was greeted by Zach Williams and could tell right away this guy was geniune about what he did.There were numerous times when i was a bit unsure about what i wanted or if i wanted something. Zach was patient and was a great salesman and honest guy you knew was taking care of you. The whole team from Michael to Mrs. Stacie were able to get me into a auto which i thought they probably couldnt get done because of my credit. I will say this was the best car buying experince i have ever had. Semper Fi from the Lopez Family.

Hunter

15 de sep. de 2012

Stephanie Estrada and John Precise were Awsome. They know the business of making car buying simple. I would definately visit this dealership again.

rambb

14 de sep. de 2012

just not friendly at all and will not work with any one

nickie

12 de sep. de 2012

stephanie estrada is very professional and helpful.

Stephanie

6 de sep. de 2012

My family and I traveled from out of state to purchase a car from Hall Nissan. Our sales man, Tim Bakner, was very helpful. Tim was able to help us obtain all the information we needed regarding our trade in and purchase over the phone before we even arrived at the dealership. Upon arrival at the dealership Tim was able to quickly accommodate my family, including two young children. Tim showed great knowledge about the car as well as the entire trade in/purchase of a new car. I really appreciated the phone call the next day from Tim to see how we felt about our trade. Tim and the finance staff were able to apply PA sales tax to our car purchase while we were in VA. We will definitely travel from PA to work with Tim Bakner and the Hall dealerships in the future.

Hamica

3 de sep. de 2012

Best car buying experience I've ever had. Stephanie Estrado- was amazing she made the whole experience smooth and perfect Mr & Mrs. Alvarez

kiara

31 de ago. de 2012

Wesley Burt was a great sales consultant. he was professional, exhibited honesty and I would recommend him to anyone

kitty

29 de ago. de 2012

wow Kendall Speight did such a great job telling me everything I need to know bout my Nissan Rogue She is such a sweet heart Hall Nissa are the most friendly people I have ever dealt with thank you so much Hall Nissan and Kendall Speight

LoveNissan

28 de ago. de 2012

Came in on 2 different days and both days I was treated with excellent hospitality. I never felt like I was being backed into a corner or any other typical hesitation one usually feels at a dealership. Ossai was very courteous and an excellent listener. He understood my needs and did not waste any of my time. A manager named John was very pleasant even when my negotiator, my mother, was busting his chops. A smile never left his face. Both gentlemen made my first car buying experience a pleasant one and I would absolutely recommend Hall Nissan on Bonney Road to anyone buying a car. Whether they are experienced or not. They understood our time crunch and worked with us as quickly as possible to get me the best deal I wanted. They genuinely want to put you in the car of your choice. Thanks Hall Nissan!

Casey

27 de ago. de 2012

I recently visited another area dealer, spent hours being pushed around and left dissatified. Then, I called Hall Nissan where John Precise and Zach Williams went so far above beyond exceptional care that it was silly not to buy. My experience at Hall Nissan, specifically, Zach and John, was the most impressive dealership experience I have ever had. Thanks guys!

"Kevin"

26 de ago. de 2012

I purchased a 2011 Nissan Frontier nearly a year ago from an out-of-state Nissan dealership. Since that purchase my wife and I decided to expand our family making it more feasible for us to purchase a more family friendly (in our opinion) vehicle. During a routine oil change I engaged in the trade-in conversations with Kendall and Stephanie. Needless to say, these two ladies took incredible care and paid tireless attention to my situation. Their accomodating approach to my needs and requests were second-to-none. It took one-week for the dealership to acquire my truck, and put me into the car I wanted. In that week my wife delivered our first child. To say they were willing to work around my schedule would be quite an understatement. Within two days of my child's birth I had received phone calls from several members of the Hall Nissan staff, including Kendall and Stephanie. I eventually had a moment to spare and in that time Stephanie was able to get me into my new car. I can't thank the two ladies from Hall Nissan enough - truly professionals and class acts! To Arnell: GO BLUE!

mojo 1

22 de ago. de 2012

This was our first experience w/ Hall Nissan and my wife and I couldn't be any happier. Stephanie and Mike were very helpful and answered all our questions. They were also able to buy our old vehicle from us. Stephanie was also helpful w/ our son by giving him things to play w/.

Redman

21 de ago. de 2012

Stephanie Estrada is an awesome sales woman. She was very knowledgeable about the vehicles I was interested in hence why I am leaving with a brand new 2013 Nissan Altima. Great job Stephanie keep up the good work.

Scarlet Knight

19 de ago. de 2012

Our nissan salesman was Zach Williams and he was amazing. He was extremly professional, courteous, and knowledgeable. There would not be a single thing I could have to complain about. He told us everything about exactly what we were getting, walked me through the process since it was my first time buying a car and had a smile the entire time.

Daniel

16 de ago. de 2012

Everyone frome sales personnel to managers were very helpful.

new buyer

13 de ago. de 2012

Dealership was very nice and employees were helpful even before we walked in the door. Calling ahead really helps and the website was done wonderfully, by calling ahead it helped straighten out alot of confusion. Wonderful experience over all!

Kimmie

13 de ago. de 2012

My husband and I had a great experience at Hall Nissan. Zach Williams was very helpful and great to work with. Along with the rest of the staff. I will be referring my friends to the dealership and Zach.

Larry Walsh

10 de ago. de 2012

I have been working with Morgan Wood at Hall Nissan in Virgina Beach, Virgina over the last week to buy a 2012 Juke. I came in on a Sunday and he worked with me for as long as I had questions. The car I wanted they did not have on the lot so they had to find one and get it shipped to the dealership. throughout the time of that taking place there were a few speed bumps hit but any time one came up I got a call from Morgan to let me know what was going on. Once the car got here I came in and once again recieved great service, and am 100% satisfied with the experiance. I will refer all my friends looking at buying a car to Morgan. Thank you Morgan Wood and Hall Nissan

Truck Enthusiast

8 de ago. de 2012

I am very pleased with my experience here at Hall Nissan. My wife and I came expecting to get one vehicle and ended up leaving with two. Zach was very helpful in our search and went above and beyond to meet our expectations as buyers. Seriously consider visiting him and the other fine people here at Hall Nissan for your next buying experience.

Happy cutomer

7 de ago. de 2012

Zach showed me all about the new Frontier. He toook the time to explain all the features and he even let me test drive different ones to ensure I knew what Frontier was right for me. Thanks Zach!

First time buyer

30 de jul. de 2012

The buying experience at Hall Nissan has been extraordinary. I've never been to a dealership and walked out with a smile before. Zach was very helpful showing me his inventory. If I asked him something that he didn't know about, he didn't make up answers, he went and found them. Everyone that I had to interact with made buying a car so easy I would recommend this place to anyone in need of a new car.

Juke8

28 de jul. de 2012

I just had a fantastic experience at Hall Nissan. My sales rep, Zach, was very knowledgeable, thorough, and personable. I was given a tour of the facility to get familiar with the process. This is my first Nissan and I love the Juke!!

Grammy

27 de jul. de 2012

My experience purchasing a new Murano at Hall Nissan was extremely satisfying. Jon Richardson was very knowledgeable about the vehicle and interested in my expectations and needs. He prepared by listening and asking the right questions. I commend him for making me comfortable and informed during this process. I am so excited that he was the salesperson who greeted me when I arrived; he made the deal happen for me!

Nabila

25 de jul. de 2012

stephine estrada is an excellant sales consultant,we have a great experience , I would like to come back in the future to deal with her .

Donnie

22 de jul. de 2012

Stephanie provided me with great customer service during this experience and assited me in choosing a great car without pressuring me to buy an automobile which was not in my interest. This was a very good and exciting experience for me,as a first time car buyer, thankx to Stephanie.

Eric994499

21 de jul. de 2012

Overall was a great experience at Hall Nissan. I had a great sales person!

pilatti1

19 de jul. de 2012

While on vacation in VB the front wheel came off my sons MAxima. We had it towed to Hall as they were the closest dealer. it seems the lug nuts came off resulting in the wheel coming off. The rim, tire, rotor and studs had to be replaced to a cost of $1400.00. They were very accomodating and had the car ready the next day. Ron was great to work with. Good Follow up by jeff Evans

MaryJane

17 de jul. de 2012

Came in for service on our Versa and noticed a nearly new Rogue on the lot and we ended up buying it. Loved our salesman Jon Richardson. Smart, organized and confident. No pressure tactics. And they made us a good, fair deal. Couldn't ask for more!

AARG!

14 de jul. de 2012

They where very helpful and patient with us. Zach Williams was amazing and very knowledgible!!

Vince Von

12 de jul. de 2012

For the past three days, while searching for the right truck, I received the most oustanding service during this process. My satisfaction was priorty #1 and the flexibility was the best I have ever experienced in the car buying process. I highly recommend doing business with this dealership.

babygirl

9 de jul. de 2012

Hello, My name is Jessica Sykes, I would like to thank Sabir Cartledge. He was very helpful, kind and very knowledgeable. He was efficient. He explained everything very well, he took his time to answer any and all questions i had. I have not an expierence like this before. I enjoyed working with Sabir, I would definitly recommend him to speak with friends of mine, interested in purchasing from this location

ganesh

7 de jul. de 2012

I found the service of this delear to be very good. I am well satisfied.

Jacque

7 de jul. de 2012

A wonderful experience! Stephanie was quick to greet us and zero in on what our needs and interests were in a vehicle. We drove several models which allowed us to find our comfort level. Stephanie and John worked out an amazing deal on the vehicle we chose and we drove away completely satisfied. Thank you so much!!

mkent

6 de jul. de 2012

After buying my new car at Hall Nissan, the service department was great and always willing to work with me. The past year or so though their values have changed from giving you the best customer service possible to stealing from you right in front of your own eyes and placing the blame on the customer. I was willing to go to Nissan for their oil changes even though it was a little more pricey than other service departments because I trusted their customer service would be on point every visit. Recently the past few times I have received an oil change they have upgraded my oil for a much higher fee without my consent. I believed it was a simple mistake and continued to go explaining I only wanted the basic while they obviously did not listen to me and continued to give me the upgraded oil. Today was the last straw with their thievery as it happened once again and then I was told I should have known better because they just performed service the way I asked. I will never again go to them except for my free state inspection. My parents bought their car from there and that influenced me to buy mine from them as well, now that this has happened they may have lost 2 service customers along with future purchases.

Karen

5 de jul. de 2012

I had an excellent experience, from first contact to final signatures

melissa

2 de jul. de 2012

I originally went into the dealership for one specific model and they worked with me to get me into a model that I can afford but also worked with me to get the extras that I wanted. While we waited they even ran out and bought us dinner from Cheesecake Factory. Chelsea and Papa did a wonderful job at meeting my needs and making sure that we were comfortable. I would highly recommended this establishment and especially this duo to work with!!!!!!

LaceFace

30 de jun. de 2012

The sales professionals at Hall Nissan in Virginia Beach were very helpful! I would recommend them to anyone. My sales rep Stephanie Estrada was amazing. She was very helpful in negotiating my price and was easy to work with. This was my first time at this dealer and I would come back again!! I now have an awesome car that I'm proud to show off!! BROWN CHICKEN-BROWN COW!!!!

Cindy

29 de jun. de 2012

The dealership was extremely clean, welcoming, and all of the employees were very nice, even staff members that were not involved in my transaction. They seemed to go out of their way to be nice to me. I would like to specifically point out a few employees that helped me during my purchase. Reggie Scott has to be the most pleasant, helpful, knowledgable sales person I've ever dealt with. He went over every button and area of the Rogue! My expectations in the are of customer service are extremely high and Mr. Scott was able to not only meet but exceed them! John Precise, the sales manager, was willing to do whatever it took to ensure I was able to find and have the Rogue that I wanted and it had all the obtions I was looking for. And at the price I was expecting to pay! Mark Eckert, my finance manager, was wonderful in explaining my options even with the fact that I was, at that point, running late in meeting my husband, and was insistant that I really didn't want to watch the videos. I knew what I wanted and he allowed me to skip that portion. He even came out to speak to me and see my brand new Rogue while I was there to pick it up. As did Mr. Precise. And Reggie was by my side from beginning to end! I have never received service quite like this before. I would/will recommend them to everyone! Even the receptionist, Ashley is insanely nice when answering the phone!

Madeline Hopkins

23 de jun. de 2012

Exceptional assistance with our purchase. We knew what was happening each step of the way. Zach told us he was new, so we appreciate him being up front with us. I hope that the dealership service is just as good as the sales! Sincerely, Madeline Hopkins

Garrett

23 de jun. de 2012

I was looking for a good deal on a car for a while. Once I contacted Hall automotive I told them exactly what I was looking for and what to spend. They were very informative, polite, and helpful throughout the process. If you want a car go see Jon Richardson at Hall Nissan

Chuck

23 de jun. de 2012

Everything was great and my service here was second to none.Chelsea Johnson,Papa,Mark,were great!!!!!!!

Hall Nissianc

21 de jun. de 2012

Stephanie Estrada was very nice and friendly, helpful and workd very hard on finding me a goog used car with my very particualer wants and needs. thank you

Jenny

19 de jun. de 2012

I had an awesome experience at Hall Nissan Virginia Beach. I had two of the best consultants by the names of Jonathan Keys and Stacie Butcher. They were very helpful, they went above and beyond to assure that drove home in a 2012 Nissan Altima!! They go the extra mile for their customers. I'm glad I chose to buy a vehicle from here for the second time. Awesome dealership!!!

customer

19 de jun. de 2012

Stacie Butcher did a great job helping my husband and I find our new 2012 Altima! She was very patient and answered all our questions with great detail. This is our second car we have bought from Hall Nissan and both times have received great service. We will be back when we are ready to trade once again!!

Stephan

19 de jun. de 2012

I recently purchased a Nissan 370Z Roadster from Hall Nissan. Stephanie Estrada made this purchase the most pleasant experience I have ever had buying a car, and I have bought many cars over the years. I was not sure what I wanted to buy and test drove several cars with Stephanie. She was very knowledgeable about the cars and helped me work my way through to a good decision for me. She then assisted throughout the price negotiation which also was a better experience than I expected thanks to both Stephanie and John Precise, her sales manager who also was very professional and pleasant to deal with. Stephanie is a very warm and nice person and I would recommend her to anyone shopping for a car.

SUV Mom

28 de may. de 2012

Hall Nissan was great!! I had no credit and he had bad credit but we still walked out of the dealership with a used car. The people at the dealership were friendly and explained everything. They would take us step by step and left nothing to the imagination. They were very upfront on pricing and gave us a great deal on our trade-in. I will never buy another car from anywhere else!!

Disappointed

14 de may. de 2012

I made it abundantly clear that I wanted my car registered in a different state than VA. When I requested an update after checking with the DMV, I was told to give it the full 30 days. Two weeks later when I went to renew the temp registration I was told the DMV had lied to me and "corporate" had sent my paperwork. This was after sitting for an hour in the waiting area, being told by 3 people finance knew I was there, only to find out no one knew I was there. Got the new temp tags after 2 hours. Followed up with the DMV, again, still nothing. Contacted the dealership and finance said my VA tags have been at the dealership for weeks. The person who worked my case has no intention of correcting the error or even admits one exists. I was told nothing can be done from them at this point and need to work out any issues with the DMV on my own. All they had to do is call me and let me know there was a problem but they instead lied to me, fed me bad information, and made no attempt to find a solution other than I was on my own.

Angry

8 de may. de 2012

This was my first time buying a car from a "reputable" lot and it was the worst experience! The sales man made all these promises that he did not keep when it was time to sign the paperwork and I just felt scammed the whole time. Then I take the car home and a week later find out the AC does not work. Well its not covered under the 30 day warranty and although I have extended warranty I felt like Hall should have covered the repairs being that I only had the car a WEEK! and I wasnt told BEFOREHAND that the AC didnt work. This is a 2009 nissan altima how does the Ac just go out a 3 yr old car? So basically they told me they werent gonna fix the problem and that i just needed to pay the deductible to have my warranty cover it. I dont think thats right that I will have to put in a claim to my warranty company only after having the car a WEEk! Thats crazy! the customer service is horrible and i wish I would have went and brought my car from somewhere else.

Happy Explorer Owner Now

26 de abr. de 2012

Was totally disapointed in this scenario. Went in last year in june.Bought a 2012 Frontier and Hall Nissan did an outstanding job getting it done. I went back to look at another vehichle as I was extremely pleased with the car buying service I recieved last time I was there. Wes is a great guy. He did what any salesman does. But I can guarantee that the "MANAGER" did not even take two seconds to look at my trade. Every vehicle i have traded in has been test driven by an appraiser/manager. It didnt move. Radio wasnt off. Seat not moved. I even left a paper in the drivers seat. Heck it didnt even get moved or wet as it was raining. So I know the manager at the time didnt want my trade and gave me a real low ball number for it. Either way my wife is driving a NEW 2013 Explorer. I ended up with the payment under what I told Wes I wanted to be at and my financing term is lower than what his manager told him I would end up at. Rediculous waste of time. Like I said previously I had a great experience and Wes was great but everytime he went to the desk he was back in under a minute so I know the manager just wanted me gone.

bagherra

26 de abr. de 2012

Went to this dealer yesterday with every intention on leaving in a new 370Z. Got into the showroom sat in a couple of cars and waited for a salesperson to approach me. I figure if i'm getting ready to drop almost $40K on a car, they can come to me.Several sales people walked past me, a couple even looked right in my eye! No "Hello" or "Somebody will be right with you", nothing!! Waited 20 min, even looked at the brochures and accessories. Would you believe i even a couple of them laughing and joking at their desks???I walked outta there pissed off. If somebody would have acknowledged that i was there, if would have been a different story.I will NEVER ever go back there nor will i recommend them to anyone!!!

New Member

24 de abr. de 2012

That was our experience with Hall Nissan of VB when we purchased our new 2012 Nissan Altima on Saturday. Our salesman Wesley Burt did everything to make us feel like his only customer that day. He worked with his management team to ensure that we got the price and payment that we were looking for. After having some bad experiences with another local dealer in which we had been loyal customers for years Wesley and all the staff at Hall Nissan of VB made us feel like part of a new family.

LaMarrV

23 de abr. de 2012

I was stationed overseas and knew when I returned I was going to need a car as soon as I got back to the states. I did my research online before I left my previous command and made an appointment to come in on a specific day. On that day I arrived and they had my name on the VIP appointment board. I informed Wesley Burt what vehicle I ws interested in and we went straight to work to get me in it. I was out of there with my new vehicle with in 3 hours. Fastest car buying experience ever for me. I loved every second of it. Thanks Wesley! You are the man!

aschkenas

23 de abr. de 2012

Wesley Burt was a great salesman. He even drove me to Western Branch to look at a Sonata. That went badly. Then Jessica called me. A couple of days later Wesley called me, I came to the Hall Nissan dealership and bought an Altima from him. All because oftwo people using customer service to make a sale. Kudos

nanaanna

24 de mar. de 2012

Without an appointment, and I know that's frowned upon in most places, I walked into service and asked if they could explain why I had a tire maintenance light on. Mr. Morris walked me to my car to see for himself and noticed from my sticker that I most likely needed a tire rotation. He offered to drive my car into the shop and on checking my records, found I needed an oil change too. Mr. Morris offered to take care of everything for me right away if I had the time which I did. So, my experience was excellent, he made me to feel that I had come to the right place at the right time. I will be calling for Mr. Morris the next time I need service.

djfdrums

27 de feb. de 2012

After conducting an extensive search for a mid-sized, American brand, pickup truck and not finding what I was looking for, I decided to check out Nissan's Frontier. A friend recommended Hall of Virginia Beach. I visited and immediately Wesley Burt. He was very helpful, knowledgeable, yet not pushy. He listened to my list of wants/needs in a truck, found the exact match I was looking for and the rest is history. Along the way I encountered a great staff of people; John Foley, sales manager really helped make the buying experience worth while. The guys in finance, Joel and Mike, were also very helpful and personable. I don't buy cars often and generally anticipate a bad experience. The guys and gals and Hall of Virginia Beach made my purchase very enjoyable; one stop shopping, great pricing and service with a smile. I couldn't ask for more. I would highly recommend and purchase from Hall of Virginia Beach again.

tlove910

23 de feb. de 2012

Hall Nissan on Bonney Road has the worst customer service,customer satisfaction from the general manager to the financing department! When you walk in you can be there an entire work day walk off the lot with a vehicle contracts signed, made to feel that everything is ok but DO NOT be decieved! 15 days with my vehicle and after recieveing no communication from the dealership until I contacted them myself was I advised that my financing was not approved, and that I needed to return my vehicle. I was also advised by the General Manager that this is a normal practice of the company to take a down payment from someone and have them sign paperwork set carnote amounts,next payments, temporary tags, and leave the lot with a vehicle without financing approved so that they do not loose customers or they wouldnt be a very profitable company. Well if I was advised any of this on 2/9/12 I would never have done business with Hall Nissan on Bonney Road in Virginia Beach, Va.

dmnskn

23 de feb. de 2012

When I went in last Saturday to buy a used car I made it clear right up front that I had little time and that I needed to get right to the lowest price. Wesely Burt, our salesman, and the others, accomodated us exceptionally well! I hate buying a car, but our experience at Hall Nissan was very positive. I love my "new" Nissan Sentra and would, without hesitation, recommend Hall Nissan to anyone looking for a car!

Joe L

15 de ene. de 2012

I have purcheased 7 new Nissan vehicles from locations all over the United States. My recent experience at Hall Nissan was by far the best of the bunch. Jon Richardson was engaging, intelligent and did everything in his power to help us find the right truck. His sense of humor throughout the process was a breath of fresh air. I really think he has a bright future in sales - stick with it! Both Christine and Joel kept that sense of humor, energy and intelligence once we purchased the truck. Well done and thank you. I also want to say thank you to the Sales manager. I believe his name was John - I apologize because that I didn't get his card. He was key to our negotiations to the point of allowing us to freely use the store computer to check other store prices via Internet. First time I've seen that. Very impressive. I am now a "locked in" customer to Hall Nissan in VB. Great job guys. Please keep it up.V/r,Joe Lyon

sexyrina31

3 de ene. de 2012

Wow, this man went above and beyond to find my husband and I the best deal. Was very humble, made sure that we fully understood how to operate our vehicle and even followed up after our purchase. This was the first time I have made a large purchase and was excited about it and didn't feel taken advantage of. I love my new vehicle! ! Will recomend Sabir and Virgina Beach nissan to all who want good quality, good prices and to really be treated more than just another commission. Hall will be getting our businesses from here on out.

Monica265

19 de dic. de 2011

Great experience!!! Mike and his staff were very caring, professional, and helpful. Never thought I would be a owner of a 2012 Altima, but thanks to Mike and his staff I am!!! I just LOVE my new car!!! I will definitely recommend this dealership to anyone who is looking for a used/new car!!! Thanks once again Hall Nissan!!

Kecross

27 de nov. de 2011

We visited Hall's after seeing a few good deals online. Matt was very attentive, patient and easy going. He ended up devoting most of the day to us as we test drove 2 Murano's and then had to pick one. We truly enjoyed the no pressure approach provided by all the employees and felt the pricing we got was upfront and honest. We don't live close to Hall Nissan but the drive was totally worth it! I would recommend this dealership to anyone.

correa44

22 de nov. de 2011

Several months after the purchase of my used car, I was not 100% satisfied. My first thought was to just write off this dealer and go somewhere else and purchase another car. As I thought about what dealership I would go to, I began to think about how Mr. Cartledge had worked with me on that first sale. He had been professional, knowledgeable and he really cared about me as a customer buying a car. I have had many car buying experiences in my life, but I felt this salesman had been honest and really went out of his way to make me a happy customer. To make a long story short, I chose to go back to the dealership mainly because of the service this salesman had given me. He worked with me to find the second car and to make sure I was satisfied when I drove off the lot. His actions went a long way, because he turned me around as a customer. As long as this dealership has salesman who truly care about their customers, I will continue to do business and refer them.

CrissyE

14 de nov. de 2011

I went to Hall Nissan last Monday for a service call. While waiting for my Murano, I decided to take a look at the new cars. Stacie Butcher approached me and asked if I would be interested in a new car. Although my car was only two years old, I liked some of the ungraded features on the newer models. After talking with Stacie, I decided to trade my car in for a 2011. Everyone that I encountered during the sale was very friendly and professional. I can honestly say that out of the seven or vehicles that I have purchased, this was definitely the easiest. This can only be attributed due to the professionalism of Hall Nissan. Thank you!

morinteresting

9 de nov. de 2011

Went to this dealership after explaining exactly what I wanted ready to buy a car. Since I knew the exact car I wanted, it should have been an easy no pressure situation, however, after a long car ride to the dealership I found them confused and unprepared. I had to review what I was looking for with the sales person multiple times. We finally get to the final sales documentation, and they had a figure almost 6 grand higher than we had discussed at any point (basically they tried to get me to pay MSRP even though we had agreed upon a lower number before I even arrived). For what should have been a simple easy sale, they wasted my time and I eventually had to leave from frustration. I have driven a Nissan for almost a decade, and I am absolutely appalled at how poorly this place is run. May continue to consider Nissans, but would never give this dealership my business.

skinny

5 de nov. de 2011

Chelsea did such a great job finding me a deal on used car! I'll recommend her to any of my friends and family! She rocks!

tcrisco

26 de oct. de 2011

My husband and I purchased a new 2012 Nissan Altima from Hall Nissan Virginia Beach. One week after purchasing the car it started to make a strange grinding noise each time you start the car and it hit 30 mph. My husband took the car to the service center and the technician rode in the car with my and told him that there was something wrong with the abs actuator. He said it should make a mechanical noise but not a grinding noise. He told us to bring the car back the next day because the rental shop was closed. We brought the car back today and they told us the noise is normal and that nothing is wrong with it. The service manager explained to us that all of the new Altima's make this noise and that there is nothing that they can do about it. We were told that Nissan is aware of this noise and that there have been several complaints about it. We are very disappointed in Nissan. This is our first Nissan and probably or last. Also we were promised a $25 visa gift card for going to Hall Nissan and we never received it.

emma06

24 de oct. de 2011

From the moment I met Marc I knew he was as genuine as they come. He treated me and my family with kindness and the concern for giving us an exceptional car buying experience. He even met us on his day off! Now that is customer service above and beyond. Marc is definitely an asset to Hall Nissan and should be commended for his outstanding work ethic and his ability to make anyone who walks into your showroom feel special. Thanks Marc! Bob Terracino

selphdog

16 de oct. de 2011

I would have to say this was one of the greatest experiences in buying a new vehicle. Stacie was an outstanding sales person, not like most i have dealt with, meaning pushy and trying to sell you something you don't want. It was a blessing to have such a great experience. Bernard also was a great person to deal with, gave all the information and let you decide what you want. Both was very friendly and great personality. I would recommend this dealer ship and Stacie to my friends.

anocole

2 de sep. de 2011

I always have quick service when it comes to working with Brian. I have a nissan and a chevrolet and with my chevrolet it seems like it took hours for just a oil and filter change. Working with the express service here it seems like it takes no time. Good job guys.

whiteadw26

1 de sep. de 2011

I would like to say that Reggie Scott treated me like family. He was very honset with me and he was explain everything to and he made sure that I understood what I was doing. I bought a Nissan Rouge 2011. He made feel like i was getting the best car on the lot. If there is anyone who is looking for a car I would recommend to Hall Nissan and see Reggie Scott. Thank you Angela White

newtruckhappy

29 de ago. de 2011

The salesman lost my drivers license within minutes and then kept trying to play it off as not lost. While getting more upset by the minute with the salesman and then the rest of the sales people at their desk in the show room. There was not one person at this dealership that showed any concern whatsoever at having lost a drivers license and those at the desk got pretty snotty about the whole deal. This was the second time I've tried to talk with this dealership (different salesman) and have walked out totally disgusted with the behavior of the sales personnel. I will never recommend this dealership to anyone.

srj_28

26 de ago. de 2011

Sabir was very customer oriented. He tended to my concerns and got me the price range that I was looking for. I sat down with me and my sister and explained everything to us. He went step my step and took his time. I always enjoy when sales reps are informative and know about the cars that are at their dealership. I recommend him to anyone. He was very nice and to the point.

ssireci

22 de ago. de 2011

As a first time buyer with good credit but limited credit history, I didn't have high hopes of getting a new car or even a decent used one. However, Wesley Burt (salesman) and Joel (the finance director) didn't give up as easily as I did - after trying for hours to find a way for me to get a vehicle, they discovered that Nissan's College Grad program was perfect for my situation. At the end of the day I drove off in a brand new 2012 Nissan Sentra! I would definitely recommend Hall Nissan to anyone I know, and I'd especially recommend Wesley Burt - he was extremely informative, helpful, and knowledgeable, and provided great customer service! Thank you Wesley!

Chocthun2011

22 de ago. de 2011

My experience was very pleasant. That is not a word I would use to describe the process of making a major purchase normally but Mr. Scott was very careful to listen to my needs and help me decide on the best option for me. Top notch service w/o all the pressure tactics that made me walk away from other dealerships.

RyanKelley

11 de ago. de 2011

I would use David again. He knew what he was talking about with the truck I was looking at and he at no time was pushy. I got everything I asked for and was even in the price range agreed to at the first time we talked. I looked at several different dealers and one of the main reasons I got the truck I did is because of him. Outstanding customer service and friendly. If you do not want a push sales rep see David. For the dealership I would give it 5 stars as well.

beachbum76

10 de ago. de 2011

Everyone was frendly and very attentive to my needs, and genuinly seemed to want to help me not just buy a car, but buy the right car. I went to three dealers before this one and was absolutly disgusted by some of teh pressure sales tactics, and rediculous financing schmes they tried to pull, at Hall i feel like i may not have gotten the lowest possible price, but the best possible service.One thing and this seems comon of most dealers is they do really puch the extended warranties and extras, and they are not really cheap, it brought a $26,000 car to a $29,000 loan, so basically with immediate depreciation and that i start off with negative equity in the vehicle.I would recommend them to anyone who needs a car, and if i stay in this area will consider them first for my next vehicle purchase.

busitj

9 de ago. de 2011

We are two satisfied customers. My husband bought a Nissan Xttera and I purchased a Ford Fivehundred. We were very pleased with the service. Sales rep was very knowledgable and professional. Overall experience was perfect. We got two great deals. Would totally recommend Hall Nissan on Bonney Rd.

lrccon

8 de ago. de 2011

I shopped a total of 5 different dealers (3 Nissan and 2 Toyota Avalon) and got the best price at Hall; price was an important consideration for me. Shenekira was very friendly, helpful and available. She spent a good deal of time with us and didn't rush us. I would definitely buy another car from Hall.

Beth Hoium

3 de ago. de 2011

We were greeted when we walked. I knew the vehicle I wanted. They gave me a test drive before we sat down. They were considerate and percise about our time and accuracy with the paperwork. We had a great experience and I would recommend to any one the sales person and dealership.Respectfully,Beth Hoium

mldavis127

20 de jul. de 2011

Hall Nissan is great. The staff is very friendly and professional. There was no pressure to buy from the staff. They were very helpful in finding a car that was right for me. I will continue to do business with Hall Nissan.

3dsnykdz

17 de jul. de 2011

I cringe when visiting a car dealership. The time it takes and the pressure from the salesmen and finance guys is horrible. This experience left me with a new outlook on car buying! I never felt pressured and they were so friendly (especially with my kids running around, they never looked annoyed!). I will go back to Hall Nissan to purchase my next vehicle as well.

ecpotash

12 de jul. de 2011

My wife called the dealership and was given an "out the door" price on a new Nissan Sentra with our trade. We got a price that was very fair on both ends and when we got to the dealership they lived up to that number - no unexpected surprises. The vehicle was ready for us to view when we got there and we in and out in no time at all. It truly was one of the best car buying experiences we ever had!

maemehu

12 de jul. de 2011

Wesley is one of the best Sales person I ever have the priviledge to work with. He was very attentive to our needs, very profesional. I plan to buy a SUV in the coming months from another dealer because of Wesley my wife and I changed our mind. We will buy the car from your dealership. In my humble opinion Wesley is the best. John Foley and the Finance person, I am sorry I forgot his name, were also very helpful.

swnglfaway

8 de jul. de 2011

I went car shopping a few days back when my truck began to be less than reliable. When I first entered the store I was overwhelmed with the open, friendly environment. Marc and Rebecca greeted me right away. They listened to my needs and took the time to relate to my predicament. After asking all the right questions they were able to find a few different Xterra's that fit all of my criteria; including the best price possible. When I was nervous to test drive one of the vehicles Marc offered to drive one direction while I would drive back. Back at the dealership Rebecca along with Joel and a few others worked very hard to find a bank with financing options for my budget. I was shocked and very pleased with the hard work everyone put in to helping me. When I couldn't decide at the dealership Rebecca set me up to drive the truck for a few days so I could work on my budget as well as make a large decision. It didn't take long for me to decide on purchasing the truck. When I returned a few days later I was warmly greeted. While paperwork was drawn up Rebecca and Marc talked to me about the truck. Marc even removed my fuzzy dice and parking pass and placed them in my new vehicle while I worked with Joel in financing. The entire experience was wonderful. I would suggest this dealership and these folks to anyone in the market for a new car. Not once did I feel pressured or cornered. I am so glad I visited. :)

mspharmD08

8 de jul. de 2011

David Haeberle was great with meeting and understanding my needs in buying a new car. He paid attention to details and worked to get me the best price.John Foley very friendly and worked hard to make sure that my car buying goals were achieved.Highly recommend seeing David - nice guy!

erikasr05

6 de jul. de 2011

Sabir Cartledge as well as the business manager staff I worked with made my new car buying experience comfortable and understanding. Will definitely recommend customers to HALL NISSAN because of Sabir's genuity.

chago82

6 de jul. de 2011

The staff at Hall Automotive were fantastic. My salesperson Marc Baker gave us the red carpet treatment from start to finish. My intentions were only to look at a particular vehicle, however with the treatment and fair pricing I recived at Hall I came out driving a brand new car. I would recommned Marc Baker and all the staff of Hall Nissan to my friends and family.

robinweaver

2 de jul. de 2011

the salesman we worked with was very friendly and very nice to work with we enjoyed buying a new car here and we were very pleased with the service

cndenison

30 de jun. de 2011

Janusz took excellent care of us. He understood and knew what our growing family needed and helped us get it. In fact he is the largest reason that we even stayed with the dealership early on in the proccess. After our first visit, we received no less than 3 calls from the dealership and 3 from the corporate office within a 12 hour period...from several different managers and customer service representatives. However, we did voice our concern about this and we did not receive any more calls. We realize that it was just because they wanted to make sure we were taken care of, but it felt very overbearing. Other than that, the only issue we had was during the price/trade-in negotiation. There were a couple other dealerships in the area that were advertising prices on the same vehicle for up to $2,000 less under the same USAA member pricing plan. Additionally, they wanted to give us only 35% of the Kelley Blue Book Value for an 8 year old car with what we thought was very typical wear and tear. While we were able to negotiate a trade in value of about 65% of the KBB value, we did have to settle on a less expensive version of the vehicle since we were still receiving less for the trade-in than we owed on it. Those issues aside, they went out of their way after the sale was complete to help us in obtaining all the documents necessary to title the vehicle in another state. Overall, it was a very good experience. Ask for Janusz!!! (pronounced Yawn-oosh)

scorrea44

30 de jun. de 2011

This was the best buying experience I have ever had. The salesman went above and beyond. I was new in town and he took me from my hotel to the dealership and later back home. He extended himself with professionalism, patience and I really felt he put his customer as his top priority. This was my first experience with Nissan and this salesman represented your company exceptionally well. I will be back again. Thank you!

imrkha1629

29 de jun. de 2011

I had a great experience at this dealership. I started talking to one of the sales representatives there, Marc Baker, back in January of 2011, and expressed interest in buying a new or used car, but not at that moment. He was very accommodating and worked with me through the 6 month period, and when I was ready and comfortable, helped me purchase a vehicle. Marc acted more like more of a consultant, and based on my requirements for a vehicle, was able to recommend a variety of vehicles that Hall Automotive had access to. After talking to him and test driving my selection, the financial department was able to get me financed and provide the support that was necessary for me to purchase my used 2010 Hyundai Genesis with only 10k miles on it at a very reasonable price.I would definitely recommend this dealership to everyone I know, as well as give them the advice to seek out Marc Baker.

wnellums3

29 de jun. de 2011

Our trip to Hall Nissan was superb. This was the best car buying experience we have had. We worked with Sabir Cartledge who gave us top notch VIP treatment. Sabir was courteous, friendly and caring. He made us feel like long time friends without the salesman experience; while doing this, he still maintained the highest level of professionalism. He took care to answer all our questions honestly and address all our concerns in a timely yet effective manner. We tip our hats to the entire Hall automotive family - Sabir especially - for welcoming us so heartly. We are excited to be apart of this family. We highly recommend this location. Kayla and Wayne Nellums

Pllambe

24 de jun. de 2011

I really enjoyed working with Sabir and the team at Hall Nissan for my new vehicle purchase. We received the VIP treatment from start to finish, and we felt like they really listened to us when we told them what we were looking for. I love my new Sentra and will definitely come back to Hall Nissan for future vehicle purchases.

phlegm96

22 de jun. de 2011

Very nice staff but the service knowledge and policy were extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not believe me nor did they bother to check to see if my diagnosis was accurate. Instead they started the car, and said they couldn't duplicate the problem. I told them that the car would stall if you drive it a couple of miles but I warned them that it could stall on them on road. Hall Nissan accepted the risk, drove my car and car stalled and would not start. They said I needed to call my insurance to tow the car (that they test drove) otherwise they would charge me for my car to be towed! Crazy service. I had warned them about the stall issue and they drove it off their lot and then left my car three miles from their location and said I needed to tow the car. Ridiculous. However, to their credit their store's manager, she did apologize and said that they were in the wrong and that the policy made no sense to her either. However, they are suppose to be professionals and experts with Nissan car repairs, and for the service department to call me to handle the car towing was bizarre seeing how they drove it off the lot knowing that the car could stall. Anyhow, they never figured out the problem and it turned out that the car's problem was exactly what I had told them from the start. What a waste of my time and theirs as well. They wasted a whole day and nothing was repaired. Shameful.

Debra_Ross2001

16 de jun. de 2011

The service I received from Hall Nissan was outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service area."HAT'S OFF TO YOU MINNIE".You are great. Looking forward to doing business with you again.

CarlosL90

16 de jun. de 2011

The service Sabir Cartledge was exceptional and professional. He made me feel as if i was at home and welcome me to the Hall Auto family,i would recommend this location to anyone because the work with you to satify your needs and payment range. no is not an answer with. They strive to the best for customer service and i really appreciate and honestly glad to be apart of th eHall Nissan family. Sabir Cartledge was my sale representative and i felt like i knew him forever even through i had just met him, great guy. i can go on and on but if you are looking for a good, reliable, dependable car dealership, look no farther

frozen5

11 de jun. de 2011

Absolutely amazing team. All three actually listened to my wants and needs. Did not try and fluff things. Rebecca was a key to this deal. She no kidding worked her tail off making the numbers work out for me. I told Rick and her straight up what the deal was and where i needed to be. I knew what the trucks value truely was. Most of us hate the haggling part about buying cars. She didnt have me doing that. She got me every rebate that she could. Made numerous phone calls to ensure it was the lowest price she could move the truck out the door. Because of my situation it did take longer for the deal to all be done. But totally understandable. Best part you know 90 % of us are burned out by the time we hit financing. Joel got a feel for how i was while rebecca was doing her numbers game. He made his financing part completely painless. Sure had to be explained all of. Legalitites of course. But i am just blown away by the treatment from the guys. Hall Nissan Virginia Beach deffinately has an outstanding team on thier hands.

BabyGirl39

8 de jun. de 2011

I had an AWESOME buying experience with Hall Nissan. I completed a convenient pre-approval application via their website. I was contacted right away. My sales agent (Reggie Scott) was great to work with. He was very knowledgeable about the Honda Accord line of vehicles. I purchased a Honda Accord EX-L. Reggie went above and beyond to ensure I was completely satisfied. Everyone at the Hall Nissan Dealership were very friendly and a pleasure to work with. Parker Trobridge (new car manager) even took the time to introduce himself to me and my family. I would highly recommend this dealership REGARDLESS what type of vehicle you are looking for. They will go the distance to find the perfect vehicle for you.

taxciter

8 de jun. de 2011

All my service has been routine maintenance and warranty repairs on my 2007 350Z Roadster. Bernard and the service team have always been friendly, honest, and efficient. Sometimes they do what they don't have to do to keep me happy, even though I would be happy anyway. They are familiar with all service bulletins and all mechanics seem to be very very good.

JOYAWYATT

7 de jun. de 2011

They all worked very hard too put this deal together ! They worked well as a team!Highly recommended! great job! thanks ! Joy A Wyatt

rrazon

6 de jun. de 2011

Outstanding customer service provided by the above mentioned personnel. Very much engaged and answered all my questions and concerns regarding my purchase. I will definitely refer Mr. Doniewiski to my friends who are car buying prospects.

mcsigler

25 de may. de 2011

Hall Nissan does and excellent job in both sales and service. I am on my third purchase vehicle (02, 05, 09 Maxima), I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with Cliff Singleton and he is provides customer focused service and always makes customer satisfaction his number one priority. Thank you Cliff and Hall Nissan.

rdmlquigs

24 de may. de 2011

I have found the Service Dept at Hall Nissan to be outstanding. Friendly, knowledgeable people on the phone, excellent quality work, timley completion (with frequent updates on progress) and fair prices. Would recommend them to anybody who is looking for a fair deal!

doublek

23 de may. de 2011

This was my first anticipated car purchase. I knew I wanted a new car, I knew what I was looking for, what I was willing to spend, I did research and I made myself of the aware of the available dealers in my area as well as their inventory. I walked into Hall Nissan ith my fingers crossed, hoping that it would be easy and much less painful than the last time I purchased a new car. I was totally surprised at how easy it was. I was impressed with how well they accommodated me and my needs. The memebers of the Hall Nissan Team I encountered through my purchase, start to finish, made me feel very comfortable. They answered all of my questions and gave me useful information about other things invovling my car and the purchase that I did not know before hand. I would not hesitate to return to this dealership whether it be related to my most recent purchase with them, or to even purchase again in the future. I have been left impressed, and that is hard to do. Great job Hall Nissan, and thank you so much!

Murano1174

9 de may. de 2011

Outstanding service provided by my salesman Mark who went out of his way to deliver vehicle and to provide outstanding customer service, which a lot of your competitors sorely lack. This is why I came to Hall and will voice my strong recommendations to any and all that I find will need to buy a car. My prior experience with auto salespeople has been poor at best, but Mark along with others at your location have been fabulous, thank you again for all the help and the great service. Wishing all the best Harvey Ellsworth.

wmills

3 de may. de 2011

The sales person, Reggie Scott was very knowledgeable and handled the sales process smoothly and with alacrity. He answered all our questions and informed us of special discounts on future service for our car. The Sentra was pre owned and in very good condition. The finance person was able to cut the interest rate offered by a local credit union in half. The overall experience at Hall Nissan was great and my wife and I will recommend them to our friends.

chasitykang

25 de abr. de 2011

We were promised a faab (keyless entry as advertised on the buyer sheet), repaired rear window defroster, and repaired air vents (because the ones we had were ALL broken). We took the car in for a scheduled oil change and after waiting 2 long hours the service dept brought the salesman to me and said they couldnt make the repairs cause it was TOO costly, I confronted the salesman and asked why they couldn't do the repairs when HE was the one who promised to have them fixed if my husband and I bought the car. The salesman tried 2 play it off like no agreement was ever made,and informed me that only a manager could approve that. I asked andre why he approved to have it fixed if we bought the car when the managers were the only ones authorized to make those decisions. So I asked to speak with the manager, whom suprisingly was NOT there, so the service manager said he would speak with the used car manager to see if he could get it approved, he called me the next day saying that he couldnt get the authorization for the repairs so I called John (used car manager) myself that day asked what the problem was, he told me that it had been more than 30 days after purchasing the car and it was clearly stated on the "we owe" paper that we should have signed, little did we know our salesman andre never had my husband or I to sign that sheet/agreement. I checked all the paperwork we recieved from the dealership and sure enough no "we owe" was with the papers we had signed. So we had a verbal agreement with andre, my father in law was with us at the time the agreement was made, so john said he would speak with andre and the manager of the dealership and that he would give me or my husband a call that very day. Its been two weeks now and after countless phone calls and countless messages (on my end) I still have NOT recieved a phone call from john to get this issue resolved. I would not recommend this dealership to anyone, they are very UNPROFESSIONAL and will SAY/AGREE TO ANYTHING TO MAKE A SALE!!!!!!!

salas2e

23 de abr. de 2011

Our experiance was great! Our sales person Andre was very nice and knew what he was talking about with the technical aspect of the vehicle we purchased. Now the finance Manager Ron really worked with us to get the best price and fiance option for us. We came out with a great car at a great price. I would recommend them to anyone who is looking for a new NISSAN.

MaryBennett

18 de abr. de 2011

I went in Hall Nissan last Wednesday in hopes of trading my car in for a "new" used one. After the credit check etc. I was told that I qualified for a NEW 2011 car. Contract was drawn up and signed...and I was told that the car (Sentara) I "bought" was not on the lot and that they had to get it from another lot. I was ok with that. I was put in a 2011 Altama until my car got there. Friday, I had to track down the salesman and he told me that the car was not there yet and to keep the Altama until Monday (today) I got a call on Saturday I got a call from Joel in finance and I was informed that I didn not get the car and in order to get the car, I would need a co-signer, they would not take my trade in and I had to go for a less expensive car..I went in for a used car to begin with. I did not inquire about a new one but was told I could get a new one. I feel very humiliated and I am VERY upset thatI was treated this way! I was NOT informed of ANY OF THIS on Wednesday. I was lied to, and treated like I was nothing! There is no reason for your company to treat people like this! I am a repeat customer. I've been paying on my current car for the last 4 years...and kept it up. I just cannot afford to keep that car on the road. My grandson will be here within a month and I wanted a 4 door, safer car for him, now I'm still in the same situation I was in prior to Wednesday, just very angry and himiliated. Who are you to treat me or anybody else like this? I have yet to hear back from Doug the salesman with an apology...not that I even want one. You should really reconsider how you treat people. I promise, I will tell as many people as possible how I was treated by Hall Auto and if they don't buy from you, the happier I will be.

kenisbassin

16 de abr. de 2011

After running into a hard time, it looked hopeless for the purchase of a vehicle. Jason and Rebecca not only understood our situation but worked endlessly until they were able to not just work out a loan but a loan with great interest rates. We received many runarounds with other locations but not with Hall Nissan in Virginia Beach. I will not only recommend this dealership in the future but will now use them for all my vehicle needs.

2012gtr

30 de mar. de 2011

I drove down from Long Island New York to purchase the 2012 GTR. My initial phone call to HALL NISSAN was just an inquiry on an internet posting for the GTR. I spoke with MISTY who answered all my questions and kept the whole experience pressure free.MISTY, from internet sales passed me off to JASON BRADFORD and PARKER from the showroom who made buying this car a very pleasant experience.JEROME ensured that all the paperwork was set up and ready to go.Hall Nissan in Virginia Beach really banged this sale out of the park !I have been keeping in touch with Jason, Parker, Misty and Jerome since the sale. They have the same kindness towards me now as they had for me from before I purchased the GTR.

wmparker22

29 de mar. de 2011

Every time I have visited this dealership for service I have an outstanding experience. I rated "Price" as 'Good' because I wish I could get service done for less so I can't rate it as 'Great'. However I am more than willing to pay a little more for the excellent service I've always received. More important to me is the fact that the employees have enstilled a high level of trust with their product knowledge, very caring demeanor and demonstrations of utmost integrity, especially Mr. Branch. There are times I must visit other dealerships for MINOR service tasks and there is a very immediate and distinct difference in Hall's service, facility atmosphere and overall focus on the customer than that of the other places I have to visit at times. There has never been anything overlooked, left out, left off or left loose when I visit Hall; I can't say the same about others. I promise I will always own a Nissan product as long as I live within a couple hours of Hall Nissan and I try to send as many others as possible to Hall if they are in the market for a vehicle or in need of service on their Nissan.

soundjester

13 de mar. de 2011

Car Purchased: 370Z Touring 6MTThis is the second car I've purchased from Hall, and the customer experience has been exemplary both times. All car dealerships are looking to make the buying experience comfortable and stress free, but the folks at Hall take it to another level. Dealing with the Internet sales team is absolutely the way to go. I initially dealt with Mark over the phone, and did the majority of car buying process through Jason, but the cooperation between the individuals on the Internet sales team is seamless and everyone is willing to help make the customer experience top-notch.The car that I wanted, with the option packages I desired, was a rare find, and Hall did not have such a vehicle on the lot. However, they did find one on a lot in Northern Virginia, and getting the car to the Virginia Beach area was prompt and hassle free.Given the rare nature of the vehicle, and the effort required to relocate it, you might think that a dealership would be reluctant to make a deal. Especially on a brand new sports car. But that was not at all the case. Ron, the new car manager, is ready and willing to make a deal, and was very accommodating. I named a price point, gave an estimate of what I was willing to put down, and he made the magic happen. I could not be more pleased with the deal I received on the 370Z. Truly amazing!One of the processes of buying a car that doesn't get a lot of attention is the F and I portion of the sale. This involves the paperwork and finalization of the whole process, which can be the longest process of the car buying experience, sometimes taking longer than the test-drive and financing portion combined! However, with Shawn, it was streamlined, straightforward, and, as with everything else at Hall, hassle-free! To top it all off, after signing all the paperwork, Shawn found an error that, once corrected, reduced my monthly payments. Since the paperwork was already finalized, he could have simply let it slide. But he went above and beyond and corrected the error and let me know. This is the kind of thing that puts Hall head and shoulders above the rest. They will go the extra mile to ensure things are correct, and that you get the best deal.Would I recommend this dealership to someone looking to buy a new car? You betcha!

kimquinn

11 de mar. de 2011

It was the night before christmas and I walked out of that dealership with a brand new car and a smile on my face! Jason was great and got me everything I wanted. I recomend him to all my friends that are looking for a new car. It has been three months sinse I baught the car and just had to get the first oil change. Jason walked into the service department and greeted me with a hug and high five for my son. It is still the greatest experience. If everyone could be as caring and down to earth like Jason was, this world would be a much better place!

mywifeishot

11 de mar. de 2011

I bought a 2011 nissan Versa hatchback at a great price .Everybody was extremely nice and friendly . Rebecca the sales mananger was somebody that I had bought 3 automobiles from at another hall dealership and she was great . My salesman was top notch and when I buy my nissan frontier he will be the one I buy it from . Hall auto group will be the only group that I buy from and tell everybody I know .

angela ransom

7 de mar. de 2011

Clit,Ron,Bernard and Reggie Scott are AWESOME! They are always curious,professional and knowledgeable about whatever I ask them.They should be commended for going above and beyond at all times.I will always bring my Altima to them.Ron and Brittany in the repair shop and Matt at enterprise are very curious and professional as well.You have a great group of associates that represent Hall Nissan Wonderfully.Thank you,Mrs,Angela Ransom

minch

4 de mar. de 2011

Best car buying experience I have ever had in 35 years of buy cars. The whole staff was great! They delievered what they said they would. They were friendly and worked hard to keep my happy. I would most certainly purchase another car thru them. I really enjoyed working with Westley , he was very knowlegable and not pushy..very friendly.

scot1745

4 de mar. de 2011

Hall Nissan does and excellent job in both sales and service. I am a repeat customer.The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with Cliff Singleton and he is provides customer focused service and always makes customer satisfaction his number one priority.

rothwellsd

4 de mar. de 2011

I have been coming to Hall Nissan for 3 years and I ALWAYS deal with Clif. He is very helpful & always willing to assist. He is a pleasant person to work with & is a great asset to Hall Nissan. It's often hard to find good customer service at Hall Nissan I know I don't have to worry about that. I know that I will be treated with respect and charged a fair price. I will definitely return to Hall Nissan and have recommended their dealership to Friends and Family.

nortonlouis

3 de mar. de 2011

Very unproductive service experience. It began with an unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening the vehicle. However I had already obtained a proper diagnosis from another Nissan dealer out of state and did not feel the need to waste time and money repeating the diagnosis process; as I trust the recommendations of the diagnosing Nissan dealership. Hall Nissan may have been a more convenient location though at the time. I asked for a very specific job (parts and labor for 02 Pathfinder 4wd rear main seal replacement). The service writer refused to even quote me an Hourly labor rate; let alone an approximation of the full job. It's important to understand that I choose a Nissan dealer for their expertise not the bottom line. But a straight forward answer would have helped me to choose to have the work done while in Virginia Beach or not. I've had service done at Hall before. And now all the recommendations for things I didn't need, the wrangling and stalling combined with this most recent experience simple look as if this service department has something to hide. It's unfortunate because service dept. and customer could have benefited from this exchange.

lovelywhiterabbit

27 de feb. de 2011

I was extremely pleased with the level of service I received from the Hall team. From my initial inquiry phone call to the closing. Let's face it buying a car can be very stressful and I felt no stress through the entire transaction. My sales rep. Jason Bradford was a pleasure to work with. He made both me and my husband feel very comfortable and welcome. At no point did I every feel pressured by Jason to make a purchase I was not ready to make. I would recommend him highly to anyone looking to purchase a new or used vehicle. All the staff that we encountered at the dealership were very friendly as well. Jerome who helped us with the final paperwork was wonderful as well. He and Jason both walked us through all of the optional packages the dealership had to offer. Overall it was an amazing car buying experience. NO STRESS, NO PRESSURE, NO FAST TALKING, ALL QUALITY SERVICE! If you are looking to buy, give Jason Bradford a call, you won't be sorry!

iricks001

22 de feb. de 2011

My last car buying experience was the worst and I was very weiry about purchasing another car from any car dealer due to my past car dealer experience; however, Ms. Chelsea at Hall Nissan made my car buying expereince a breeze. I really appreciated how friendly and knowledgeable she was. She was patient with me, she was very professional, and she made it possible for me to get the best deal I could possibly get. I would definitely recommend anyone who wants to purchase a vehicle to stop at Hall Nissan and have a chat with Chelsea.

displacedskier

8 de feb. de 2011

My salesman Jason Bradford was outstanding. I have bought about 15 cars in the last 20 years and this was the best experience I have in what can be a very unpleasant ordeal. I love my new Altima and the price was great. I would definitely recommend Mr. Bradford and Hall Nissan.

dejapan

8 de feb. de 2011

I bought a Nissan Rogue from Jason and it was the least stressful experience ever! I had just left another local Nissan dealer because I felt like I was being jerked around and manipulated. I should have gone to Hall first! My experience with Hall first came from Ashley,through the internet response, of my car request through USAA car buying service. I made an appointment through her. When I finally arrived, I was greeted by Jason Bradford. (Ashley greeted me with a hearty "hi Deborah" from the back counter...which made me feel at ease right off the bat) Jason told me that the Altima I requested was waiting for me, then I told him that I had changed my mind and wanted to look at the Rogue instead. Jason didn't miss a beat, he asked me what did I want in the Rogue, and quickly he returned with keys for four different colors. He had the color I wanted and the whistles and bells too. My Uncle Dave was with me, and I was impressed with the respect Jason showed him...because my uncle is a tough cookie when it comes to buying cars. We took it for a spin, and I was hooked. What really impressed me was that Jason, not once, talked money. We came back from the test drive; I met his team manager, Ahsley, who by the way was very pleasant. I was given a sheet with the price of the Rogue(if we were cartoon characters I know my eyes would have twinkled)and I signed right away. Oh, did I tell you that Jason also found a way for me to afford at least the driver's seat to be heated! Awesome! My uncle was impressed with Jason and Ashly also, he said that his next car will come from them. I have been in the hospitality field,in the Air Force, for over 21 years, so I know customer service; what I experienced at Hall Nissan was truly "Top Notch" quality customer service. Thank-you for making an otherwise nervous event into a relaxed and joyous experience. I will recommend you all to everyone!

Granvic

6 de feb. de 2011

Chelsea was great. She was very wonderful in providing customer service. To bad she on the Nissan team, cause she could be on anybody's winning team and make them look good. If I decided to come back to this dealership, I want her to take care of my paperwork. If I could I would like to buy her lunch one day.

TEARDROPSANDI

4 de feb. de 2011

I WAS ABLE TO APPLY ONLINE AND GET THE VEHICLE OF MY CHOICE FOR A PRICE THAT FITS MY BUDGET. WHEN I HAD A PROBLEM WITH THE NEW VERSA, THE REPAIR SHOP WAS QUICK AND COURTEOUS. THE SALES TEAM WAS GREAT AND EXPLAINED EVERYTHING TO ME IN A WAY I COULD EASILY UNDERSTAND. I'D RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY FOR PURCHASES AND REPAIRS. THANKS NISSAN FOR MAKING A GREAT CAR AND GIVING ME EXCELLENT CUSTOMER SERVICE.

sccray

31 de ene. de 2011

All of the staff members above were extremely helpful and made my car buying experience first rate! I particularly liked the internet options available to customers. I was able to pick out my car and then visit the showroom. I was even loaned my car for 24 hours to see if I liked it. Great service!!

bluep

26 de ene. de 2011

I was able to buy the car I wanted, even though the dealership had to truck it from Danville, Va. The sales staff was efficient, accommodating, and helpful. My Juke is perfect! I really appreciate that the dealership was able to meet the price I could pay and deliver such a fantastic automobile. While searching for my car, Jason kept in touch; he followed up after I took the car off the lot. Joel was also very helpful in processing quickly the paperwork. I am very pleased with my second new-car purchase from Hall Nissan of Virginia Beach.

aprilhutchinson

2 de ene. de 2011

This is our second purchase within a year. First was our Nissan Maxima 2010 and now a 2011 Pro-Frontier. Two very different vehicles and our salesperson Chelsea Johnson was our representative(sales person) for both purchases. She was very informative on most and all of the details. If there was a doubt in her mind on a specific detail she immediately found out that specific detail and answered our questions. With the dynamic team work, exceptional customer service, and professional follow through with upper management we will highly suggest through our business and personal friends, Nissan of Virginia Beach is where you will be taken care of. The finishing touch to both of our purchases was when the GM Tim Ames spent time with us during our visits. That just proved to us through his care of customers is obvious in his team. Thank you.

criskatos

1 de ene. de 2011

I would definitely recommend Hall Nissan. I bought my last two new cars at Hall Honda and the sales manager now at Hall Nissan is the same manager that used to work at Hall Honda. I had a great buying experience. I went to the dealership right after the big snow storm this year and Eric Miles was so nice and willing to show me every car on the lot I wanted to see even though the roads were snowy and icy and I know it wasn't easy for him to go and get cars off the lot. Rebecca helped close the deal by getting me the car I wanted with the options I wanted. She ended up getting my car from their dealership in Chesapeake so I would have the color I wanted and even let me drive another new car home until my car was ready.

Bob Thomas

28 de dic. de 2010

Marc Baker is a most professional rep from Hall Nissan. I worked with him in buying a new Altima and to trade my 2006 Altima. Friendly, knowledgeble, and made me feel that I could trust him. I had never worked with him before. Would definitely ask for him again-he gets the answers and is customer oriented.

burnettz

24 de dic. de 2010

I was very pleased with the service I received from Hall Nissan, specifically, Marc Baker. The overall experience was smooth and easy going. I did not feel pressured into buying a vehicle right off the bat. Marc and the rest of the Hall Nissan crew were very accomodating to our needs, and gave us all the time we needed to decide what we needed to do. Thanks to Marc and Shawn and the rest of the Nall Nissan crew.

donpaske

16 de dic. de 2010

Marc Baker was very knowlegeable regarding the vehicle I was interested in (Altima). He went out of his way to make sure I was comfortable with the buying experience. He followed up after the purchase to ensure I was still happy. When I'm in the market again for a vehicle, I will certainly look up Marc Baker and Hall Nissan!

rpettit

15 de dic. de 2010

My experience with Hall Nissan of Virginia Beach was excellent! Though I had less than perfect credit the Chelsea my sale associate and Joel the finance supervisor made me feel so special. They worked diligently to help me acquire the vehicle I wanted and secure a loan that was in my price range. I would highly recommend this dealership to all my friends...as matter of fact I have!

ranthony00

13 de dic. de 2010

I stopped by Hall Nissan of Va Beach on a whim just to see if they had any really good deals on a new Frontier. They more than met my expectations in quality, price and an overall very enjoyable experience. I woke up that day planning to buy a used Frontier and ended the day with a brand spanking new one. I worked with salesman Wesley Burt, and Sales Manager Ron Watson, and Finance manager Jerome Daniels. Negotiations were quick, up front, face to face and honest, They Truly earned my business. I would highly reccomend.

sidneykess22

8 de nov. de 2010

Fred James was extremely helpful in finding my boyfriend and I a new car. He and all the people at this Hall Nissan had exceptional customer service. I recommend this car dealership to anyone looking for a vehicle. My experience in car shopping was terrible until I came here. They worked very well with our budget, and still got us into a 2011!

denhock

30 de sep. de 2010

Purchased a used car, dealer reported engine has less then 5,000 miles, drove to south central, PA rod bearing knocking, removed oil pan, found out engine was not a NEW engine. Have document to share if you would like to see, sent emails, spoke with Tim Ames, basically told me nothing they could do, I will fight this to the end, this is not the way a business should be run. I purchased this car for my son, had since July, still can not dive car. Turning it over to the better business bureau.

tracyhasse

23 de jul. de 2010

We had a very pleasant experience at Hall Nissan primarily because our saleswoman, Chelsea, was a joy to work with. She kept us informed and took us through the whole process. We also worked with Kevin--whose last name I do not know, and he was extremely straightforward with vehicle pricing once we established that we had done our research.There were two issues with which we were not satisfied. First, we did not get a fair price on our trade-in, and we felt like there was some deception and dealer-speak about how much they were actually giving us. In the end, the amount we were credited for our trade on the balance sheet was well below its value.Second, the dealership located the exact vehicle I wanted at another dealership. The other dealership then mistakenly sent my vehicle to a third dealership, where it was sold to another customer. Although sales manager Tim made it right by finding me an automatic version for the same price, we were sort of made to feel like we were asking for something difficult or unusual. I'm not sure about you, but when I pay over $25k for something, I expect to get exactly what I wanted.Overall, a pretty good experience made much more tolerable by Chelsea.

lacyjerome

14 de jul. de 2010

Mr. Jones, another on-duty Sales Manager, and I worked three hours to complete a draft sale aggreement for a 370Z (Cherryblack) without a spoiler to be deliver from another dealer WITH SPOILER. After that Sales Manager departed for the day, Sales Manager Tim Ames took over. Towards the end of the sale, Mr. Ames (who claimed the off-duty Sales Manager or Sale Consultant failed to advise his) DECLINED to deliver the 370Z with a spoiler and requested additional money to be added to the sales aggreement. I initially refused and asked why I was being pentialize for TWO SALES MANAGERS LACK OF COMMUNICATION. To make a longer story short...I was charged an additional $20.00 per monthly payment because of verbal acknowlegement of this unprofessional service. Because I was satisify with the interest rate and car, I still purcased the 370Z WITHOUT a SPOILER.

williact

2 de jul. de 2010

Rick was great! Very helpful and friendly. I also received a very fair price for my new vehicle. Everyone I worked with at the dealership was professional and helpful. I purchased a new nissan Sentra which I love. This last line is only to fill up the space.

immrjohnson2

27 de jun. de 2010

We were looking for a vehicle we saw listed online. We went and they said it was sold, then proceeded to try and get u into a new vehicle at $200 a month. That sound great, and it is for a new vehicle, but not for s because we just could not afford it. Plain and simple. Long story short the manager tried to sell us as well as the sales person. None of this is bad, but when we left we were just dismissed and Andre proceeded to slam his drawers and act like an angry three year old that can't have candy. What if we were going to come back after we discussed the purchase? It was ruined; if I was going to come back I am certainly not going to now. It's nice to know where to NOT to go when purchasing a vehicle of any type. Great job Hall Nissan you ruined everything for me, and I most certainly will tell EVERYONE to not come here. P.S. I work at a large hotel in the area; I come into contact with a lot of people. They will all know about how terrible this place is.

sweatt1107

28 de may. de 2010

I have now bought 3 cars from Marc Baker. I don't think I will every go to another dealership again. My sales experience was wonderful. The finance manager Joel was also extreme great to work with. Also any service that is needed is also done there with incredible service members.

d609boy

16 de may. de 2010

Normally we hate dealing with dealers, but Mr. Sanchez made this experience outstanding. Rick was straight to the point, no lies, very informative. He made us feel good about our buy, we know he did everything possible to get us the best price and pay plan options. The rating was GREAT because he was a GREAT DEALER. Thank You from the Torres Family!!!!

dvenier

7 de abr. de 2010

I have interacted with other Nissan Dealerships over many years, but Hall Nissan is a cut way above any and all other dealerships.The General Manager, Dan Banister, the sales rep. Rick Sanchez, went above and beyond in customer service. They helped me make the right decision on which vehicle would best serve my purpose for pleasure and work, overall. They all went beyond any requirements to please the customer. I have interacted with the service department for prep work on my Rogue and that was a satisfying experience as well. This department wants to give their best as well and make it a pleasure to utilize their services.My recommendation for anyone seeking to purchase a new car, truck, suv or whatever, your desires will be met to your satisfaction at Hall Nissan in Virginia Beach, VA. Everyone at Hall Nissan, Virginia Beach, VA actually seem happy to make you happy.Respectfully,Darlene S. VenierVirginia Beach, VA

jmonaghan

19 de mar. de 2010

Between my wife and I, we have bought 4 cars in the last 7 years and as corny as it sounds - the experience gets better everytime. They know our names and treat us like family (and yes even when it comes to the price). I refer ALL my family & friends to Hall and no one has ever had anything but good things to say. I have complete confidence and trust in all of their staff to take care of them. Ask for Rick Sanchez, he knows how to take care of a customer and tell him that Jason sent you!

lohwegee

26 de feb. de 2010

Hall Nissan had great automotive deals from the moment I came inside the dealership. They asked me what I needed, price range, and what kind of service they wanted. The salesman gave me the deal I was looking for and so did the finance employee. Overall, it was a great experience.

SpineRep12

11 de ene. de 2010

The Service Manager has been very helpful and has communicated with me to clear any issues. I had many concerns but the Service Manager has gone above and beyond to make sure that I am satified with my experience. I would reccommend Hall Nissan to anyone.

Altima2010

6 de dic. de 2009

I previously purchased a vehicle from this dealer and I became familar with the service employees and the sales staff just from bringing my 2008 Altima Coupe in for service. Since then over time because of the excellent service I recieved I decided to come back to Hall Nissan. Well, it was time for me to purchase another vehicle and my salesman was Rick Sanchez. Rick did everything he could do on more than one occassion to help me find the car I wanted. I visted him 3 times and on all 3 occassions he personnally stopped what he was doing to assist me with any question I had at that time. We put some milage on the golf cart just to check out the lot for a car that I would be interested in. He kept up with me and made sure my experience with Hall Nissan was outstanding. When it came time to crunch the numbers and make a deal I got everything I asked for with the price I wanted to pay and more. I highly recommend this dealership and Rick Sanchez as the salesman you want to find when you ready to purchase from Hall Nissan. You won't be disappointed with the service you will recieve.

ronatbch

28 de nov. de 2009

I just wanted to say working with Mark was a wonderful experience, in fact i went in to buy a different car than what i got.I ended up buying a Maxima,what a great car,i like the car so much,i went back in the next day to thank Mark.face to face.What a great job.

sandi scovill

23 de oct. de 2009

Juan did an awesome job, he was the first salesman in all the dealerships I visited that took the time to actually show me the car. He lifted the hood and opened the trunk for me. After I purchased the car from him he even programed in my radio stations. I did visit Hall Honda and they harrased me after the visit, with at least 3 phone calls and 2 or so letters. That turned me off from them.I sincerely recommend Juan and believe you should give him a raise. Thank you Sandi Scovill

New Titan owner

21 de oct. de 2009

This is a superb dealership that puts the customer FIRST! Originally we purchased our brand new 2005 Pathfinder from Victory in Chesapeake, VA. To say the least, after the initial service visit we went in search of a better dealership to maintain our vehicle. We tried Hall Nissan on Bonney Rd in VA Bch and have been there ever since. Hands down this is the best Nissan dealer in the Hampton Roads area! ( After having been to them all). Since March of 2006 we have used Hall Nissan exclusively and have never left the dealership wanting more for anything (service or sales). Our family has now purchased three new vehicles from them and have all our service done there. Exceptionally superb folks! And Clif is one the best service supervisors I have dealt with ever. The kind of service we would get from a family owned and operated business. They go the extra mile and put the dealership reputation on it daily! Thanks and well done folks!

DKayBryant

10 de oct. de 2009

I am providing this rating because I truly believe that when someone receives superior service, they should let others know. There was a lot of "extra" work needed in getting me into the vehicle I wanted, but the sales staff, finance department and general manager came through for me. Customers want to be treated with dignity and respect when purchasing a car, but most importantly, they want to feel that they are getting the absolute best deal, and that is the way I felt when I left the dealership. I felt as though my sales team took a "personal" interest in my situation, and for that reason, I will refer everyone I know to Hall Nissan of Virginia Beach. I have purchased vehicles in the past, and I couldn't recall the name of the sales person or the finance manager if you paid me....but I don't need to look at a business card to be able to refer anyone to Devon King or Joel Bailey of Hall Nissan of Virginia Beach.

loydneiljones

5 de oct. de 2009

At first, my final visit, i was thinking to be a huge let down,(due to a misunderstanding) however, I was pleasntly surprised that things went the way they did. I anticipated returning the new vehicle, but left with it instead. Mr Warner and Miss Johnson both exceeded my expectations and now have a customer for life. I will recommend them both as well as Hall Nissan due to the way the issue was resolved. If I owned a dealership, they would both be indispensible. Mr Warner was concerned for my happiness with the vehicle and experience at Hall. Sales Managers like him are rare! Thank you very much. Sincerely, Loyd Neil Jones

kriscece

3 de sep. de 2009

No matter what I call for regarding my car I always have the best experience. The great thing is that Clif always remembers me by my last name as soon as I walk up the counter, that is great customer service. The wait is limited and the service is just excellent keep up the great work.

bluecar1b

26 de ago. de 2009

Cliff is a very friendly person and he treats you like his own family. I would reccommend this dealership to all of my friends and family. We have been using the Hall dealerships for about 20 years and we have usually been very pleased.i LIKE THE SERVICE THAT iRECEIVED TODAY.

Verysatisfiedcustomer

28 de abr. de 2009

I have never received such Excellent Customer Service than the Nissan Dealership on Bonney Road, Va. Beach. Normally when you purchase a car you typically are introduced to the General Manager upon completion of the sale. Not at Nissan on Bonney Road. From the start the General Manager (Chris Lark) was TOTALLY INVOLVED in the purchase of my vehicle for me as the customer. Most General Managers sit behind a desk and run numbers. Not Chris Lark. He took us out in the golf cart to see what type of vehicle I would be interested in purchasing. He knew exactly what I was looking for and found it. He took sooooo much time out of his day to help us. I will always refer anyone and everyone to Nissan on Bonney Road. I had the BEST TIME EVER purchasing my car at Nissan on Bonney Road. The sales person Rick Sanchez was very knowleagable about the vehicle that I purchased. He had soooo much patience with me because I was undecieded about which car to purchase and the color. He found the car that I liked but I didn't like the color. So he found the color that I liked and I got far more car than I ever could have imagined to get. He took the time to set up bluetooth, phonebook contacts, navigation system and a host of electronic features the car came equipped with.

ctanedo

17 de abr. de 2009

I dont normally deal with Dealer for repairs of my vehicles but since I have the extended warranty on my used Murano, why not. Unfortunately, Ive my car in more than I expected and perfer, but each time, my experience with the service department has been excellent. Would recommend over and over!!

rscotttaylor

10 de abr. de 2009

My wife and I are leasing a 2007 Nissan Pathfinder. Hall Nissan's service department is awesome! We have been dealing with Buddy Burris and Ron Watson for our vehicle's service. One day about a month ago my wife called frantically about the vehicle not starting. She was with our two year old son who was crying, etc. I left my office to pick her up and drive her over to my mother-in-law's school. We called Nissan and they offered to send a tow truck to pickup the pathfinder. Well their tow truck was busy so Buddy Burris offered to ride with my wife back to the vehicle and he personally jumped the vehicle and drove the vehicle back to the shop where they had to replace the battery! They then detailed the vehicle for free !! We love Buddy and the entire crew!

CHEND59

9 de abr. de 2009

I BOUGHT MY NEW NISSAN SENTRA THERE AND HAD IT SERVICED. I FOUND MR. BRANCH TO BE QUITE KNOWLEDGEBLE ABOUT ALL FACETS OF THE CAR. HE EVEN WAS ABLE TO GIVE ME RECCOMENDATIONS ABOUT MY OLDER CARS. I WAS SO IMPRESSIVE THAT I HAD MY HONDA SERVICED ALSO. THE OTHER EMPLOYEES THEIR WERE VERY NICE ALSO. IT HAS ALWAYS BEEN A PLEASANT EXPERIENCE WHEN I LEAVE THERE AND I CAN FEEL COMFORTABLE THAT MY AUTOMOBILE IS RUNNING TO IT'S OPTIMAL PERFORMACE.

bonniejoyce

7 de abr. de 2009

Everyone (perticuly the service department) have been very helpful in answering my questions and concerns. I have no concerns when I was buying the car. Any questions I did have the salesperson was able to answer. Whenever I take the car into the service department, everyone there was very helpful. If I ever needed an other car, I would buy it from this dealership.

laqballard

30 de mar. de 2009

I am a regular customer to Hall Nissan my purchase of my Nissan Murano has been one of the best experience thus far and the service I have received is one of exceptional work, friendly faces,a comfortable environment and courtesy customer service their willingness to bend over backwards to insure my satisfaction is the optimal and only outcome it is nothing short of a relationship which keeps my assurance and my continues patronizing(it's like family) Mrs. L.M. Ballard

Aries1962

27 de mar. de 2009

i been dealing with nissan and hall last few years over 20yrs dealing with halls,and i had nothing but good things to say the services and car dealers have been great and the mangers work with me to buy my 2009 titan,and previouse cars before,and always have a great price on them, Thank you halls

grant9296

26 de mar. de 2009

The past several times ive taken my vehicle to Hall I must say by far this is the only place I can honestly say that made me feel good from the front door to up untill I left the place. Mr Morris made me feel like I just won a million dollars.I tell everyone about hall.

yeshuabear

3 de feb. de 2009

came in to look at the nissan sentra that nissan has had around forever.but when i git there a salesman by the name of mike harris showed me the versa.and that was great it was more in the line of what i needed.i didn't know car buying could be fun til i walked into hall nissan v.b.

rjavery

27 de ene. de 2009

I have purchased a 2002 Frontier SE-V6 4X4 Crew Cab, a 2004 Titan LE 4x4 Crew Cab, and a 2007 Versa, new from this dealership since 2002. I always call Dutch when I want a new Nissan because he has been my salesman in past years, and I have a lot of confidence in his integrity. In addition to the high quality service that I have received from the Hall Nissan VB service department, I know that I can always count on Dutch to help me negotiate to buy the vehicle I want within my budget. Definitely a class act, and that's why I keep coming back.

wmparker22

23 de ene. de 2009

I purchased a 2008 Titan from Hall Nissan of VA Bch one year ago and I constantly rave about my experience with this dealership. I've had nothing but outstanding service experiences with this dealership since I purchasing my vehicle from them. Every visit exceeds my expectation as they consistently demonstrate their apparent belief that service is paramount.The most important thing for me has been the trust they've instilled through their professionalism, knowledge and genuine concern. Also very noteworthy is the cleanliness of the entire facility which is typically indicative of an efficiently-run organization. These are very tough times and I only conduct business with organizations who make an effort to show they appreciate my patronage and don't mind working to keep it.I don't know how Nissan evaluates their dealerships, but I can't imagine Hall would not be among those considered to be the best.

Hard To Forget

23 de ene. de 2009

Hall Nissan Virginia Beach provides a World Class service option. Recently, I experienced a radiator problem on my 2003 Nissan Murano AWD. I had AAA tow the car to Hall Nissan, and discussed solutions with the service manager, Mr. Jeff Evans. Within hours, Mr. Evans contacted me, indicating he had obtained authority from Nissan North America to replace the radiator without charge, even though the extended warranty had expired within the past four months. Needless to say, I was so heartened - a savings of $375.00 - I opted to have the dealership complete a 60,000 mile service for about $300.00. When I picked-up the Murano, it was spotless, inside and out. From my dealings with Hall Nissan, over the years, I have come to expect this kind of professionalism, both in service and sales. I own four Nissans, including a 1987 Maxima, 1990 Stanza, 1992 300ZX, and the Murano. The cars are so well maintained by Hall Nissan, it's tough trying to part with any of them.

myeleen

22 de ene. de 2009

I would highly recommend this dealership to my friends and family, everyone was very helpful, informative, and nice to deal with. The whole experience was pleasant and although I did not buy, once I am ready to do so, this will be the first stop I make. Thanks again! M. Soriano

versa

21 de ene. de 2009

Found the staff to be really helpful in finding the right car for the right price.I was really surprized when even the general manager came to thank me after i finished my paperwork.I will surely send ALL MY FRIENDS AND FAMILY to Hall Nissan of va.beach

pukar

4 de mar. de 2008

I purchased a nissan murano on 03/01/08. All the sale department misinformed and mislead me. They all took 5k extra from me by misleading me and when I complained it, they told me to go to lawyer. Staffs is the Virginia beach are cheaters. And when I told them that they are cheaters and I want to return the murano on 03/04, they say I can't do that. They sold the murano that was used for demo in more higher price then brand new murano....They are liars I will sue them, I already have talked to the laywer