Wally

20 de oct. de 2016

Large selection of used trucks. Sales people were friendly and helpful.

WordupG

23 de jul. de 2016

The buying process was wick and painless, they were extremely helpful as well.

Daniel Woodhead

25 de abr. de 2016

Great dealer's sales people and finance man. Rob Caro the salesman was very expedient, efficient and processed the paperwork quickly. He understood where I was in the sales process and quickly picked up on that and did not waste any time. The finance man Robb was also very efficient and did a commendable job getting the financing and me into the car I hd selected.

Mark

12 de abr. de 2016

Very large selection of cars. I bought nice , clean 2015 Jeep Wrangler for my daughter. She is pleased with the car . Whole buying process went quick and smooth. Highly recommended place to buy new or used car. Mark

Linda T.

25 de oct. de 2015

As a small business owner in Kalamazoo, MI; I contacted Harold Zeigler, Plainwell in regard to their internet listing of pre-owned trucks. I initially spoke to their Receptionist and requested a salesperson that was knowledgeable but not pushy; and someone that would not attempt to sell me something I did not need. She connected me to Kaleigh Galbraith. When my husband and I arrived on the lot, she was prepared with a listing of the vehicles that matched my criteria, and the data that would help us make a decision. When we asked questions that she could not answer, she took notes and sought out the information we requested from Managers in the dealership. We ultimately met and spoke with several of these individuals in management at both the Ford and Chrysler divisions in Plainwell, and were grateful for their assistance. However, it was Kaleigh that made the sale for us. We felt that she was genuinely concerned that our needs were met and that we received the best value. She addressed each of our requests and was diligent in representing our position with her superiors at Zeigler. We greatly appreciated her efforts and would gladly work with her again.

Not a fan

16 de abr. de 2015

I called Harold Zeigler's online division to purchase a truck that was listed at cars.com. I had two simple questions to ask 1.) Did the vehicle have any rust and 2.) Was it a smoker's vehicle? I spoke with a sales associate, he took my cell phone number, was going to go and check on the vehicle and "call me right back." I never received a call back. So, the very next day I called again, same procedure...just different sales associate, took my cell phone and again said he'd give me a "call right back" after checking on my two simple questions. Well, he never called back either. First time I thought could have been a fluke, but after the repeat occurrence - I'm guessing that it's an issue. I'm in the customer service industry and this type of experience is simply unacceptable. I finally went to my local dealer here in town to see if they could buy the truck from Harold Zeigler and sell it to me...isn't that ridiculous? Harold Zeigler wouldn't do the deal over the weekend so my dealership had to wait until Monday. Over the weekend someone wrote a contract up on the truck and they couldn't sell it anymore, so we ended up losing the vehicle. Seriously disappointed.

Donald

28 de ene. de 2015

Just purchased my second car for Zeigler Chrysler in Plainwell. Had a very good experience the first time so that was why i went back. Had an even better experience the second go around. Very helpful and would recommend this dealership to ANYONE!!!

Ryan

26 de ene. de 2015

I contacted the dealer with questions regarding a used vehicle on their lot, but was never contacted with answers or a response.

Ted

30 de nov. de 2014

Dealer won't return email inquiries. If they do not care to respond to their published ads, what kind of service would they provide if you were one of their customers?

Extremely dissapointed

15 de feb. de 2013

If you are looking for a Used Chrysler town & country you want to avoid this dealer at all cost. The van I bought had a couple of dents they said they would fix and have the van cleaned up and ready for me on Monday. Nobody called til Wednesday, then when I went to pick it up they had put a 5" scratch in the passenger side door and the van had been cleaned very little ( Greasy hadprints all over the inside). Decided to have them install remote starter ( Which only works from about 15 feet away) so left the van again to have them install the starter and have them clean it and buff the scratch out. Picked up the van Thursday and they told me the plate from my old van( That they said they would transfer to the new van ) dissappeared so they would have to order me a new one. The 1st time I started the van it had a message that it needs an oil change. I called the salesman today to ask him some questions he said he would have to call me back ( its been 5 hours so far and no call).