Kathleen Neely

30 de sep. de 2016

Danny takes care of my little Escape and I don't have to worry. Everyone is polite and I don't feel pressured into doing anything necessary.

DavidD

26 de sep. de 2016

Reminded me why I hate buying cars. The cars are so stuffed in that they can't get them out easily (took over an hour). Got passed around to multiple sales people then when negotiating price someone else. Told them I didn't want the back and forth on price and he was shocked when I got up and left after the 3rd trip back. Just give me the damn price and move on without all the monkey business. Never met anyone that likes to buy cars that way, so not sure why some dealers continue to use these tactics. Will never step foot on their lot again or recommend anyone else. Waste of a good weekend! Bickford Ford won't give you the run around, go to them. I should have listened to my gut but I didn't. My bad......

Gmom5

21 de sep. de 2016

I get to keep the car. The service and support was awesome! I have recommended your place multiple times. Totally unexpected quality and service at each of my visits.

LisaS

21 de sep. de 2016

I generally loathe going to dealerships for service, having had multiple bad experiences. Harris, though, really understands their vehicles and they are up front about what needs to be done (and what goes on the wish list). Their service department is respectful and upbeat, even when faced with a grumpy customer. While I will never walk into their sales department again, I will certainly keep using their service guys!

Bridget Clawson

5 de sep. de 2016

I was looking for a Ford F-150 to tow my teardrop trailer. I ended up with an Explorer Sport, because the truck was too tall for me and the Explorer's gas pedal adjusts.

M F Pariso

24 de ago. de 2016

Harris Ford service is very professional and curtious. I use them regularly.

Boggsjd1976

8 de ago. de 2016

The team of people that helped me get my dream truck where phenomenal. They worked hard to get me financed. Thank you again, so much!

Bmyers

5 de ago. de 2016

I really liked the fact that Harris Ford employees worked together as a team to complete my purchase. They were all really helpful and nice to work with.

Roger Brinkmann

16 de jul. de 2016

I walked in expecting to have an oil change and the change out of my driver side air bag. Unbeknownst to me was the fact that there is a recall for the passenger side airbag as well. My service advisor quickly brought that to my attention, and as necessary repair kit was on scene, got them both changed out as well as my oil changed and i was out the door in about 2.5 hours. Oh, they also found time to wash and vacuum it for me!

Bruce Bartleson

12 de jul. de 2016

Danny did a great job on getting my '15 F150 fixed after I broke some plastic parts off of my bumper. The part that was ordered wasn't exactly like the part that was broken. So he went the extra mile and found a '15 F150 on the lot that was the same trim as mine and switch out the new part with that truck and then took that part and put that on my truck. It was only a cosmetic difference, but I like the look of the old part better then the new part. I really appreciate the extra steps he took to make my truck look the same as when I bought it. Oh I would like to add that he did this without asking me, it's like he could sense my disappointment that the part was different. Thank you

CD

12 de jul. de 2016

Easy to work with and helpful. No issues. Faster than promised. I asked for specifics on the window cleaning and reply immediately was YES. I'm a satisfied customer. Only small feedback is to make sure car is totally done before telling me its ready...not much sense to wait outside for 5-10 min when I could have stayed inside.

Judy Stilson

5 de jul. de 2016

The staff was attentive, kept me informed, and did an efficient and timely job.

Miss Anxiety

1 de jul. de 2016

I went in, on April 30th, to just look and came out with the perfect match for me! The sales representive Luciano Caballos was AWESOME!!!! He was very patient with me, he listened to my needs, wants and concerns about purchasing a car. Even handled the anxiety attack(Thank You). I feel I was treated extreamly nice and fairly by all the representiatives involved in the purchase of my VW Tiguan. They were so accommodating in the limited parameters I gave them to work with. I feel they all went well beyond just selling me a car, they made me feel VERY comfortable in my first endeavor in purchasing a car! They MADE it fit with in my budget! Thank you all!

Vijay Janakiraman

27 de jun. de 2016

I had issue with my differential and i got it fixed. Really liked the service and shuttle.

Peter Rilling

24 de jun. de 2016

Had a couple recalls fixed. The repairs were finished that day, and waiting for me to pickup after work. Was given a nice, clean loaner car for the day.

James Forrer

22 de jun. de 2016

The staff were competent professionals. Work was done quickly and properly.

Chris Grasseschi

17 de jun. de 2016

The whole experience was first-rate. Making the appointment was easy, with a pleasant and helpful voice over the phone. Easy drop off for an overnight stay. The service was fast and efficient, as was the friendly service I experience once I arrived to pick up my car. Well done all!

Glen Brown

16 de jun. de 2016

Very good experience, customer focused. appreciate the service of Jay Daly, very professional and personal, cares about the customer experience at Harris.

Megan Drafall

14 de jun. de 2016

This is my 5th car that I have purchased through Harris Ford. I continue to give my business to this company because I have had great customer service every time whether it be from the sales or service department. I am made to feel comfortable and informed through my different experiences that I have had here.

Jeannette Leone

14 de jun. de 2016

I was early for my appointment and they got me in before the time and was able to get it done sooner then expected. I have and will contender to send family friends to ford. Jeannette Leone

David Roark

11 de jun. de 2016

As usual our experience was pleasant. The staff was courteous and knowledgeable and our customer care contact, Dannielle Ross is exceptional.

Robert Coffman

16 de may. de 2016

Great speedy professional service. My service advisor was very helpful and friendly.

Ki Shin

11 de may. de 2016

This is the best Ford dealership I have dealt with. Best all around dealership. Owned a lot of high end autos and This dealer is up there with them.

Brian

26 de abr. de 2016

I bought a truck here and I noticed the tires rubbed after I got it home I called the dealer to find out where the tires got installed they sent me to the shop and took care of the bill. I have bought 4 cars here and will continue coming back.

rippedoff2k

18 de abr. de 2016

I would not recommend doing business with this dealer. They charged me over $2000 dollars above their internet price. I waited for over 5 hours in their dealership. One salesman was very rude and didn't even want to work with me once I told him that I had a budget that didn't fit his sales criteria. This is clearly no way to treat a member of the armed forces. I won't buy another vehicle from them again.

mjonesinthenw

20 de mar. de 2016

These guys work to get you the best deal and to get you the car that your wanting. They were up against incredible odds of getting me another car. I bought a car from them back 7 months ago. Then 5 months later my car was stolen. My credit has had it's ups and downs, which this is a down time. To my surprise, they were able to get me into a car that I wanted and within such a short time. The guys here in the office are laid back and really nice people. They make buying a car a fun experience.Go see David Vasquez, he will do all that he can to get you in the car that you desire!

Douglas MacArthur

10 de mar. de 2016

I was having ignition problems. Was recommended by another shop to go to Ford dealer. I purchased my 05 focus their I left a message and Frank called me back in a few minutes. Told me what day the work would be completed and it was. satisfied with the the new keys and ignition switch and oxygen sensor. Price was what other dealer thought it would be. AAA discount gaurentee. I shall return. Thank you.

rrimer8382

4 de mar. de 2016

We have bought 4 cars with harris ford. Every time has been a great experience. Always do good by the customer.would and will go back again

LovemyFords

20 de feb. de 2016

We have bought two cars from Harris Ford and couldn't be happier. Our salesman David was wonderful. He took the time to really find what we were looking for. Thank you so much.Jeff and Robin

Des

11 de feb. de 2016

We need though kind of dealers in our world. He was friendly and haply to help me. The store was clean and nice. Also they have good looking cars.

Crie

9 de feb. de 2016

Rarely would I even consider rating a car dealership. My experiences in the past have been unpleasant and sometimes downright rude and deceptive. With Harris Ford Lincoln, I was pleasantly surprised. They worked with me from beginning to end. Every single person I came into contact with was friendly, helpful and courteous. Their team cares about the individual, not just about selling a car. I now recommend them to every one I know and will be a customer for life!

Al

28 de ene. de 2016

I purchased a former fleet vehicle from Harris Ford. No haggling or pressure from sales team and minimal (mandatory) pressure for warranties from Finance team. The entire transaction was quick and professional.

Inneed

20 de ene. de 2016

I was in need of a car as mine had been involved in an accident and totaled. I had stopped at a few other dealerships without finding the right price and style, with sales people trying to sell me something that i clearly stated did not match my needs or wants.. When my sister and I stopped at Harris Ford, the sales associate Nick quickly came out to help us. The staff were helpful and kind. They got me in a vehicle and I was on my way. I will recommend Harris Ford if you are in need of a car and do not want the hassle or pushiness of other dealerships.

Naveed

17 de ene. de 2016

I was double minded with my purchase but ended up buying the car. I am overall happy with my purchase. It was a nice experience dealing with some friendly people. I must say if Steve was not there I would have left dealership without buying the car. I would like thank both Steve and Dwight. Keep up the good work guys. Naveed

fordtruckssbn623

12 de ene. de 2016

We had a great experience from start to finish. We went back and forth over prices as would be expected but it was all very relaxed, upfront with all parties happy in the end. by the time we left we felt like family. Had a few things that were promised after the sale, all things came together without a hitch, just like it is supposed to. Great place to do business, would go back again if we are ever in need of another rig.

Dave Shultz

6 de ene. de 2016

I have had our Mustang into the service dept. several times now and have had an excellent experience each time. Very satisfied with service dept..

LV

6 de ene. de 2016

Danielle Ross is an exemplary Service Coordinator. After a little bit of hiccup when I first bought my vehicle, Danielle got me back to be a Ford believer and will remain to be a Ford buyer. Obviously, I am happy driving my 2014 Ford Explorer. It was, indeed, a great choice for an SUV.

Travis Monson & Mike Crimins

3 de ene. de 2016

Mike and staff in service did a beautiful job...as always!

Travis Monson & Mike Crimins

29 de dic. de 2015

We had some warranty issues that needed too be completed on our 2012 Isuzu NPR Crew Cab. Mike Erickson...the service manager scheduled our service date. We showed up to drop the truck for the repair. Mike came to me and my business partner and said..."if you don't mind waiting for about 1/2 hour, we will get the work done now." We were very happy too hear this! He escorted us to the waiting area where we were served FRESH GROUND COFFEE! WOW! My business partner and I are so very happy with the experience we had at you dealership! I must say...Mike always had a smile on his face and was willing to do whatever it took too make the customer happy! This was VERY refreshing. I must say...it was a great experience!Mike D Crimins, A Cut Above Landscaping

Peter Evans

29 de dic. de 2015

Everyone was help from Les, Brian and finance guy, Mike??I purchased a ford escape 2016 SE a good replacement for my previous 2009 Escape Hybrid recently totaled by an unfortunate accident.

Makenna Landes

28 de dic. de 2015

I had a great experience at Harris Ford. It was the best dealership I have ever bought a car from, and we were given an amazing price for our Camry. We love our car, and we loved our experience at Harris Ford.

Andrea Herrera

27 de dic. de 2015

I purchased a 2015 Volvo S60. The service was pretty good. It would be nice to receive a full tank of gas and car wash when buying a car, whether it's newly or previously owned. The radio didn't work and I had to take it to Volvo to get that fixed under the warranty, but that left me without the car for almost 3 days. I love the car. The price and interest rate was great. Some small things could make the experience nearly flawless.

Chris Grasseschi

26 de dic. de 2015

The service on the car was efficient and thorough.

Thomas Bedner

25 de dic. de 2015

Took my car in for scheduled maintenance. Finished in under an hour. Very reasonably priced and very professional and friendly staff.

Amy Colburn

24 de dic. de 2015

Sean was great as usual! Was able to get my car in on a day that worked for me and completed the service as planned. He is always cheerful and pleasant to talk to.

Jeffrey Maxwell

22 de dic. de 2015

Mike Erickson was very helpful and made sure I knew the progress of the work done on my vehicle as I waited for it to be done

Alejandro Perez Balboa

22 de dic. de 2015

stop trying to sell insurances we don't need asd asd asd asd

Lincoln Hawthorne

22 de dic. de 2015

My truck wasn't cleaned very well. you guys offer cleaning and detailing services? after my service, my truck was supposedly cleaned, but it wasn't a good job. given that this is one of the simplest things you offer, I don't think I would pay you guys to do this crappy of a job. otherwise, the work done was good, but its the simple things that should never be flawed. your service manager was very nice as well. He was very nice to work with and offered the cleaning service. I will probably be back for future service, but I will be watching how well the simple things are done. I would of given higher scores had my truck been truly cleaned.

John Szalda

19 de dic. de 2015

The fellow that helped me with my truck also took the time to explain, in words I could understand, how my 4 wheel drive worked on the Escape my wife and I just bought at Harris last month. Friendly and actually had my truck washed before returning it to me! Very nice touch.

Diane Anderson

19 de dic. de 2015

In for routine service (oil change and detailing). Sevice Dept did a great job. Jay Daly, Service Consultant, went out of his way to ensure our satisfaction. Thanks.

John Hagen

18 de dic. de 2015

Outstanding and prompt service. Also Kaila was pleasant to deal with.

David Johnson

13 de dic. de 2015

The experience was very enjoyable and straightforward. I had researched the vehicle and was ready to purchase it. The salesman and manager were very helpful to the purchase.

Rudolph2015

11 de dic. de 2015

Not well attended on initial visit. Second visit just fine. Pleasant young salesperson - we appreciated his services. When dealing price, the manager not willing to negotiate and not the most pleasing. The financial guy took for ever to get all paperwork taken care of and seemed to always want to sell us additional plans.I just bought a 2015 Buick Verano in Vancouver and the experience was far better. However, I would recommend someone dealing with Harris Ford Lincoln. It wasn't a bad experience, but it could be better.

Robert Coffman

10 de dic. de 2015

Speedy quick service as usual. Never had an issue when buying or service work at Harris.

Steven Heileson

10 de dic. de 2015

This was a routine 'The Works' for our 2015 Ford Explorer that was purchased at Harris Ford, but we have been 'customers' for years. Sean Biegel is our Service Advisor and is always very accommodating and dedicated to seeing things are done well for us.

Michael Cain

7 de dic. de 2015

Great service and good advice on keeping my truck running dependably.

Terri Weiner

7 de dic. de 2015

As always, MC guided my car through a quick, high-quality service.

Robert Benish

4 de dic. de 2015

I am very pleased with Your Service Advisor "Danielle Ross" who took care of the latest service visit for my 2011 Escape - My previous advisor "Mike E.." is now in another position. She has also helpfully advised me on the status of my latest purchase for my wife (a 2008 Taurus) which is going through pre-delivery inspection and repairs.Robert Benish

James Forrer

3 de dic. de 2015

Your customer relations are excellent and your service people should be proud of that and keep it up. Danielle Ross is the only name I can remember but she is not the only person at Harris Ford who knows his or her business from the CR side. I really haven't encountered anyone who wasn't pleasant. When it comes to my trying to cut costs by trying to go elsewhere, good customer relations count!

Ryan Selby

3 de dic. de 2015

Sakol was great to work with!!!!!!!!!!!!!!50 characters?

Howard Xie

3 de dic. de 2015

2006 Escape was serviced in November. Sean was very courteous and patient, as usual. The staff at the service in general was friendly. Thanks!A suggestion for the Dealership: Consider giving incentives such as discounts for old vehicles, particularly those that have been regularly serviced. This comes from my own experience with another brand of dealership that I?ve been using. A practical issue for those who have chosen to keep an old yet well maintained car/truck is the cost of maintenance going forward ? people become more cost conscious as the vehicles age. Just a thought.

Lucas W.

30 de nov. de 2015

We have been with this dealership for nearly a decade and our family has purchased 15+ vehicles over those years. The service is incredible and we would never think of going elsewhere. A special thanks to Danielle R. for being incredible and keeping our family vehicles running perfectly!!

CB

30 de nov. de 2015

We love our 2016 Escape. The staff, in particular, Erick, were very helpful.

Luc Boileau

30 de nov. de 2015

The experience was perfect...I love my new Mustang! This is my second new vehicle from Harris in as many years, and my salesman Kelly Billingsley was as informative and as easy to work with as he was when we purchased our Explorer. I'll definitely be passing on Kelley's contact info and directing anyone I know who needs a new ride his way.

Karen Ball

29 de nov. de 2015

Very helpful staff. Received car back quickly! Staff was courteous and friendly and explained the details of work to be done on our 2013 Focus (30000 mile maintenance).

William Judah

28 de nov. de 2015

Frank and the rest of your service department came through for me again,can't thank them enough getting my commuter truck back on the road again.F

Tuekaze

27 de nov. de 2015

I went in looking for a specific car, and fell in love with another one. Walked out with it 1 hour later. Scott and the staff there were well preprared.

Monte

27 de nov. de 2015

Danielle and the service crew were able to provide me with a set of keys for the F350 even when I had none, thanks to only having one set from the original owner and an unfortunate chain of events to losing that only set. She promised and met her deadline with a crew that wasn't satisfied with figuring out a solution the next day, very cool!

Marvin Bowers

26 de nov. de 2015

As usual, i am and always have been proud of the service i receive here. It seems like i am a special person when i go there.Everyone i run into is very delighted to assist me. If my particular service person is not there.I will be helped as if i made a very special appointment. I have nothing but good things to say about my dealership

Randy Terry

26 de nov. de 2015

Frank, was able to fit me in to put on my snow tires and do an alignment. He went out of his way to accommodate me always has a positive attitude. He is a wonder to work with. Glad he is back.Randy TerryPlease share my comments with Frank

Ralph Harris

26 de nov. de 2015

This is our fourth vehicle we have bought through Harris Ford. They listen to what we are looking for and bend over backwards to get us exactly what we want.

anonymous

26 de nov. de 2015

The staff was friendly, helpful and the time quote for my service was spot on! They let me know of services my car would be needing in the future and what those services would cost so that I could plan them out when I was ready and did not feel pressured into getting them done immediately!

M. Lopez

24 de nov. de 2015

2016 Ford Fusion SE. My sales guys Mitch and Brandon were great! I was able to test drive 4 different vehicles and given options which I really appreciate. I finally found the right car for me. The red carpet car/key delivery was a nice touch. I was even given a hands on systems/operations of all the features in my new vehicle which I really found very helpful!

Fredrica Ely

23 de nov. de 2015

Everything went very well, was completed on time plus I really appreciated that the car floors were vacuumed and the car was washed.

John Weber

23 de nov. de 2015

The sales team was great. Mr. Matt Caldwell was an excellent host and worked with us throughout our purchase. He was friendly, helpful, and thoughtful. We would gladly work with Mr. Caldwell again. However, I am extremely disappointed with your finance department. I believe the man's name was Dan, who we worked with. He attempted to have me sign a form to authorized payment from my credit card for any extra cost for the loan of our trade in. I had already advised him that the amount owed on our trade-in would be one payment less than was shown on the paperwork. But, most importantly, it took almost two weeks to get my trade-in vehicle's loan paid off...and, yet, the loan for my newly purchased Ford F-250 was applied to my bank account the next business day after the purchase transaction. When I talked to Dan, after 7 or so business days, he said they needed to get a 10 day buyoff...well, the could've paid off my loan much quicker than they did. And, I still have yet to receive a check in the mail for the difference in the trade-in loan payoff and the amount of money that I paid for the truck. Your sales team is great. I most likely would not be willing to work with your finance team again.

Zsolt Lorant

22 de nov. de 2015

It went very well, we got a great car, great buying experience.

Don Christensen

21 de nov. de 2015

The servicing of my 2011 MKX was done on time and to the best of my knowledge, as specified. Since I have prepaid maintenance I tell them to do what is needed or recommended and they apparently do. At least I've had no problems that I can relate to servicing. All of my dealings with the service personnel have been good and I find them easy to talk to and get answers from.

Lola Applegate

20 de nov. de 2015

Even though you had no power 20 minutes before I arrived, you quickly greeted me, found what needed to be done and had me home in the shuttle. Though on the previous service I was told I needed new brakes, this time the service person re-evaluated the situation and decided this was not needed at this time and I was able to keep my money in my pocket a little longer. Thank you for the great service.

Edwin Kellison

20 de nov. de 2015

Nice people, very friendly and efficient. Thanks for the great service.

Li Su

19 de nov. de 2015

Very professional, helpful and hard working. I cannot see anything unsatisfying about it.

Jake

19 de nov. de 2015

Purchased a 2015 Ford Focus ST. The staff and salespeople were very friendly and not overly pushy. We did all of our negotiating online.

Dimiter Yordanov

19 de nov. de 2015

Harris Ford was great and the entire staff there was kind and went out of their way to help. Really great team here. Just wish that Ford as a company cared more about their customers. The 2012-2014 Ford Focuses are the worst production of a vehicle I've ever encountered, and there is nothing that Ford does to compensate for it. There are way too many issues with the vehicle to mention, and I really regret buying it all together. Aside from that, the staff here is great.

Cheryl Culevski

18 de nov. de 2015

I had an excellent experience working with David Wright, as well as with the "extras" guy. I am not a good haggler, in fact I didn't even try. I expect that i could have saved some money if I had, but frankly, it is not worth the stress. I'm not a gamer of any kind. David made me feel confident in my choice and it was very enjoyable to work with him. My grandmother always drove Cadillacs, one every three years or so. She was always treated with respect and given doting service at the dealership. That was many years ago and i thought that kind of service was extinct. I certainly have never enjoyed anything close to the same experience before. However, at Harris Ford I felt the same old school vibe. I love it! Thank you, Mr. Wright and Harris Ford.

Roberta Marchand

18 de nov. de 2015

All was fine. Had a few problems on the finance end of the deal

Hamilton

17 de nov. de 2015

I purchased my car two months prior from this location. Was bummed when the taillights went out. Scheduled an appointment for the taillights that weren't working , they fixed perfectly, ran some maintenance for free , checked other things, even gave me a car wash. I was pleasantly surprised.

Tracy Wrey

16 de nov. de 2015

The Harris Ford staff are always polite and accommodating, plus they go the extra mile and return my car to me cleaned and vacuumed.

Sherry Lawson-blackwell

16 de nov. de 2015

2016 Ford Escape Titanium The service was wonderful and Jeff and the finance guy really worked hard for us. This was my 8th purchase in the last 5 years. I really like what Ford offers.

Edgardo Bulaclac

15 de nov. de 2015

I will recommend this dealership to anyone, not only their efficient they really take good care of the problems you have with your car (my Navigator).

C Boyer

15 de nov. de 2015

I was scheduled for an appointment the next day, the service team was thorough when trying to figure out my cars unusual problem. They came up with a good solution and fixed my problem. They were kind and helpful. Would go back again.

Michael Stone

13 de nov. de 2015

Quick, friendly, professional. Need to update the customer waiting area as it is aged and quite dated.

Jean Guthrie

13 de nov. de 2015

I have been a Harris Ford customer for many years and will remain loyal to Harris Ford. The reason is because they are professional and courteous, and always pleasant. They are honest and not pushy when I am looking and they listen to what I want. I have premier service on my Escape and they make sure I am well taken care of. I wouldn't even consider going anywhere else. The service department has incredibly talented mechanics and the inside staff are always very nice and helpful. I am in customer service and I really appreciate the way they treat people. We could all learn from them.

Amy Lathan

11 de nov. de 2015

Ray was amazing! He knew exactly what I wanted and what I would love. I am so grateful for my new car. It's everything I could have ever wanted and more!!! THANKS SO MUCH!!!

Kit Chan

10 de nov. de 2015

The shuttle ride was nice. Everything went well. Car dealerships are not pleasant place to be.

Not a fan

10 de nov. de 2015

Everything you hate about car salesman and car dealers you will find here. Dishonest practices -make sure you ask about their standard double sticker policy. That is, every car has 2 window stickers, "that's our standard practice." This is going to seem obvious, but also make sure you are actually getting the car you paid for. So that means, make sure the car you are actually driving away with is the car you meant to purchase, with all the features and packages you paid for on the sticker they showed you and not the second sticker that doesn't have those features that they didn't show you but is the actual car you just purchased. I highly recommend avoiding Tom and Gil like the plague. They are over-the-top nice and charming (as all Salesmen need to be) but it is a false front, don't fall for it. The service department on the other hand is very helpful and competent.

FP744

9 de nov. de 2015

I just purchased a 2016 Ford Escape at Harris Ford and was very impressed with the service that I received and the professionalism displayed with all transactions. It was also nice that the inventory at Harris Ford was well stocked and that they had the exact vehicle that I wanted at a very reasonable price. Thank you!

Albert Sather

9 de nov. de 2015

service department continues to excel. good communication with service rep.

Anthony Stedman

9 de nov. de 2015

Purchased an 2015 Fusion and the staff was very helpful. After a couple days we made a good deal.

Theresa Cohn

7 de nov. de 2015

I called Evergreen Ford as that is who I formerly went to. I let them know I knew my ford Edge was having a serious issue a scraping sound and smell of gear oil. They did not take me seriously. They would not get me in for 2 weeks. Still concerned as the smell and driving feeling was severe. I took to a mechanic friend who verified my concerns and recommended Harris Ford. I called on 11-4-15 and spoke to Michael Chism. He was informed my car concerns . I had the T case checked and the case fluid was black and silvery and chunky. Micheal Chism (MC), said to drop it off that evening 11-5-15 I was notified me my car was done. The PTU had failed I was amazed and pleased that someone actually listened to me as I know my car. MC was the most professional and friendly staff and represented Ford in the Top Most customer service I ever have experienced. I will never go anywhere else now.

Fallnangl1039

6 de nov. de 2015

Harris Ford is the worst dealership I have ever had the displeasure of working with. My husband and I live in Spokane and only considered this dealership because their advertised price on a car we liked was so low. Naturally we called them to work out a deal; it would be silly to go all the way to Seattle only to come home without a car. I'm not even going to get into how many times I called them and left messages only for them to refuse to call me back. Little did we know their word means nothing. When we got over there they had gauged the price up $1500 and refused to honor the price they had quoted us even though we had countless texts and emails from one of their salesmen telling us we could get that price! They told us we could get a much, much worse car for the price we wanted but not the car we had been promised. We ended up going home careless, which we had tried so hard to avoid in the first place. Needless to say, we will never shop outside our area again, and even if we move to the west side someday, NEVER EVER from Harris Ford. They do not value their customers, and they are just generally untrustworthy.

Linda Huber

6 de nov. de 2015

This is Linda Huber. I called Harris Ford, Lynnwood, WA as I had a problem with my 2012 Lincoln MKX. I was not sure why my SUV would not start. I let them know what the problem was immediately calling from my cell phone. I spoke with a young lady in the service department. She relayed my information to the Service Manager. They both decided that I had a dead battery in my Key FOB. The young lady got a new battery and the service manager headed out to my location and replaced it. My SUV is now functioning correctly and I am very happy! What I want to say is that not only did I have the service manager come to my "rescue" within a half hour of my call but the young lady emailed me further directions of what I might try. The frustration which I am sure she heard was that every time I tried to start my car it went in alarm mode. Then I got it to stop and when I tried to get out of my car it went into alarm mode as well. No matter what I did I was actually a prisoner in my car, not happy with my car at that moment! So, no tow was necessary! Just great customer service! I apologize for not remembering the wonderful folks's names who helped me, Thank you SOOOOO much! Linda Huber

Virginia Clay

6 de nov. de 2015

A Little difficult at first. I think out salesman might have been new. Overall everything worked out and we love our car! We were buying remote from Alaska.

Tim Smyer

5 de nov. de 2015

A tail light and blinker light was out and missed upon inspection by Harris Ford. After picking up the car my daughter went to O'Reilly Auto Parts and they replaced the lights.

Sue Molvik

5 de nov. de 2015

It is so wonderful to have a personal guy that cares about our vehicles!! If we have a problem, we just call him and he has a solution!!

Kevin Kenyon

4 de nov. de 2015

Even though you no longer offer service on Saturdays the day went well starting with Kayla and the shuttle service with Dave.

Michael Gallagher

3 de nov. de 2015

I scheduled an appointment for a regularly scheduled service. The entire process was easy and efficient. I was treated in a professional, respectful, and friendly manner. My vehicle was ready before promised and all items I had submitted for inspection were addressed. I could not ask for more or better - nice job!

Edward Davis

2 de nov. de 2015

As usual, service was exceptional. Everyone I met there was very helpful, especially Danielle. She went above and beyond for me!!

Willie Nsiah

30 de oct. de 2015

I noticed a problem with the car during test drive which I drew the sales persons attention, but when we sat down to negotiate the price, I forgot to point that out. When I took the car home and realized the problem is still an issue, I called the sales person but he said his boss or service dept is not ready to fix the defect. I think this is not fair to the buyer.

Loraine Higgins

30 de oct. de 2015

Always great service and helpful staff. Wait time is reasonable

Kathleen Miyasato

28 de oct. de 2015

My oil change was quick and they did a fantastic job washing and vacuuming the car! I think the gal that handled my appointment was "Alicia"and she was great too. Very professional and polite.Also, I've been talking with Joe Bush about re-financing my Fiesta. Right now we're playing a little phone tag but he's indicated he thinks he can save me some money. That would be great!

Mikael Ohman

28 de oct. de 2015

Our 60K mile service came in significantly below estimates we received at the previous service. We also had a tire pressure sensor that malfunctioned and were quoted a $200+ price to replace it, but your staff was able to salvage some parts, so the cost dropped significantly. Is's really appreciated when the automatic scrap and replace is avoided. Thank you!

Nicole Fife

27 de oct. de 2015

I always have a great experience at Harris Ford. The people are friendly and honest and my car is well taken care of. Love that my car gets a wash and vacuum even if I'm just there for an oil change. Thank you!

Jack Seymour

27 de oct. de 2015

Very Helpful. Car wash could be a little better but overall great service.

Michael Dermond

27 de oct. de 2015

I stopped with my 2015 F150 without an appointment and got service right away.

Cory Antonsen

27 de oct. de 2015

The service was good. I had to get a 45,000 mile service done which was quite involved and took a lot of labor to get down to the parts. Work was satisfactory and had a great experience with the service manager that I worked with. Will use him again.

Elizabeth D

27 de oct. de 2015

I have never had a bad experience at the Harris Ford service center. They are always very informative on what is happening or needs to be done and I have never had any problems with the work they've performed. This time was no exception. My service tech was Frank and he kept me informed on everything that had to be done and kept me up-to-date on time-line for completion. In addition, my car is in great shape and cleaner than when I took it in!

ginandironic

26 de oct. de 2015

The people at Harris Ford were very thorough and dedicated to finding me a car to fit my budget. Ultimately I settled on a used model that fit my needs and that I could afford. Staff was polite and helpful.

Rebecca Plant

25 de oct. de 2015

I always have a great experience with Harris Ford service center...however, this time you forgot to wash and vacuum my car! :( I thought that was included with every service?

Rene

25 de oct. de 2015

Great service for the last 10 years! Excellent customer service, which included Shuttle to the near by shopping mall.

Robby Worley

25 de oct. de 2015

The wife and I were in looking at new rides for the both of us as we've already visited many dealers in the area and we're looking at their used cars. The wife saw a 2014 Explorer that she wanted and couple used trucks had my eye but nothing serious.The wife ended up making a deal in which they gave her the highest trade in value for her Expedition as well as the lowest sell price on the Explorer than any other dealer in the area. She was extremely pleased as was I.Now it was my turn hoping it could happen twice! What's the odds of having another fantastic car buying experience? Over my many car purchases over the years, I'd say very little, so hopes were very low. Well, my salesman Ron and the staff at Harris Ford pulled it off again. Traded in my Subaru, not for the used truck I was looking for but a brand new 2015 F150 4x4 Super Crew. Thanks to the high trade in value on my car and low sales price, I bought my first new car ever! Yep, I've bought more used cars than I can count and I just rolled a new one off the showroom floor. The buying experience was the absolute best of any tire kicking visit to purchase that I've done. I can't say enough about how pleasing this experience was and would highly recommend our salesman Ron as well as Harris Ford to any family, friend, coworker or passerby mentioning they're in the market to buy a new/used vehicle.Excellent job Harris Ford!P.S. I purchased some optional add-ons to be installed after purchase. Well, I was out of town, so the wife reluctantly took care of this through their service department. Wow! For one, she truly loves me as this is out of her realm as it is with most women who feel uncomfortable dealing with an automotive service department. To say the least, she couldn't stop talking about how great the experience was as well her treatment in dealing with the gentlemen in Service. They were very helpful, explained everything to her before/after and was very prompt in scheduling/completing the work as well as shuttling her to and fro with me being out of town.Congrats to Harris Ford for gaining a lifetime customer from me and my wife!!!

Joanne Krebs

25 de oct. de 2015

My experience was good. The waiting area was extremely clean and comfortable. Customer service was very good except for the fact that I was told that my car would be vacuumed and it was not.

Virginia Netz

24 de oct. de 2015

I always get very good service from ford. The staff is always helpful and friendly.

William Harrinton

23 de oct. de 2015

The young salesman Wyatt was very friendly and helpful in finding the right truck for me.

Marvin Bowers

23 de oct. de 2015

It is hard for me to keep putting the same thing as before. I have now nor ever had a problem. They keep doing wonderful work. I would like to see that the cars are dried off when washed.

Gustavo Gudina Lopez

23 de oct. de 2015

Went in to get a recall taken care of and it was done quick and very convenient to my schedule, great service thanks to Sean I believe his name was.

Judy Davenport

23 de oct. de 2015

We couldn't have been happier with our service. The appointment was made quickly and conveniently; we were met by friendly, helpful people; and the service was quick and thorough. The said they'd take about an hour and a half and it was far less. They even washed our car. Kaila was great!

Joyce Davis

23 de oct. de 2015

My service experience went very well, from the time of checking-in to getting my car done sooner than I expected.Very happy with the customer service.

Kathryn Jones

21 de oct. de 2015

Great customer service, I will continue to have my vehicle serviced here. Very polite service staff, and excellent mechanics.

Mary Becker

21 de oct. de 2015

Just and oil change which was performed in a timely manner

Steve Taber

19 de oct. de 2015

How do we get lower mark up on parts? I recently had work done and later looked up pricing on genuine ford parts online and found that I was being charged roughly 100% mark up based on the difference of the parts cost per unit on my invoice versus what I could get the same part for from the internet.....Aside from that real concern, the service provided was great.

Bruce Brown

19 de oct. de 2015

Friendly, courteous, timely and efficient.I couldn't be happier (except that the dealership is in Lynnwood and I live/work in Seatte)

Michael Losk

19 de oct. de 2015

Parts ordered as promised. Also a locking gas cap was also furnished.

Hannelore Morgan

17 de oct. de 2015

My Service Rep MC (Michael Chism) was as friendly, warm, knowledgeable and accomodating as always. I can never say enough good things about him. Harris Ford is so lucky to have such a great employee.

Mike Steele

16 de oct. de 2015

There are a couple services I want to comment on. First: My GT500 did not have a front license plate when I purchased it from you (June 1, 2014). It looked GOOD, so I just didn't worry about it. A couple weeks ago, a Redmond officer noticed it and we had a discussion about it. (No problem ... he just loved my car, so we talked mostly talked about that). Anyway, I came to Harris and ordered the license plate frame. It came in very quickly, and I came in to get it. However, I didn't see how you would install it ... so Sean installed it for me (including drilling holes!) and even installed my new plates (front and back). I've gotta say, Sean takes very good care of me.The second item was just a headlight replacement. I was in a hurry, but your crew replaced it in no time, and even offered to wash my car! (Had to go ... places to see, people to go ... you know.) I have nothing but the highest praise for your service department.

Jeffrey Stafford

16 de oct. de 2015

Was Told that we needed to bring our ford flex in at 3500 miles for breakin oil change. When we brought it in at 3500 miles they said that it was not needed until 7500 miles and still changed oil.

William Bryant

14 de oct. de 2015

I came to get an oil change on my Feista. The service, was friendly, quick and very professional!

Robert Appel

14 de oct. de 2015

I am more than happy with the courteous and helpful staff. They go beyond the norm to treat me like a very valued customer. This is a good place to be.

Matthew Mota

13 de oct. de 2015

I was able to make an appointment really quickly for my oil change and they were able to get the job really quickly. They even washed and vacuumed my car. It was great.

Patrick Roberts

13 de oct. de 2015

Since my Fusion Hybrid is so advanced I need to be sure the repairs are up to code, Harris does that with my confidence.

Michael Edmonds

12 de oct. de 2015

Jay the advisor was very nice and seemed to care about the customer and there vehicles.

Christopher Youngman

12 de oct. de 2015

This is the second vehicle I have purchased from Harris Ford. I purchased a 2016 Ford Escape. Very happy with my purchase. Really appreciate all the help I received from Mitch who I purchased my first vehicle from as well. Mitch set me up with Bret who was great.

Ronald Hanson

11 de oct. de 2015

I'm completely happy with the service on my Fiesta. My last visit 9/21/2015 the staff somehow found a way to fit me into an already filled Monday to accommodate my work schedule, really appreciate that. All I have to do is hang out in the lounge for awhile and presto my car is ready-serviced and washed!. Ya, HARRIS FORD works for me!

Eric Cormier

9 de oct. de 2015

Great car buying experience. No hassle, and great service from all your staff.

Paul Nerdrum

9 de oct. de 2015

It was very easy to set up. And it was done in a fast and professional matter. I am very happy with my service!

Kevin Burns

7 de oct. de 2015

Not much to say it was just an oil change. The person I dealt with was friendly and took care of everything. My truck was washed and vacuumed out. I bought the truck at a different ford dealer but signed on to Harris Ford as an awards member not planning on taking my truck any place but their for my 2013 ford supercab truck.

busy247

7 de oct. de 2015

We chose to do business with Harris Ford because they have a huge selection of used cars and we were certain we would find exactly what we wanted at the price we were looking for. Martin greeted us as we walked toward the main building. We told him what we needed and he showed us exactly what we wanted. Actually it was better than what we wanted! He and Tom, the manager, respected what we wanted to pay and how much we could afford. There were a few things about the car I needed changed and even though it was sold to us "As Is" they honored my requests and we drove away with a good feeling - and I woke up the next morning with no regrets.

Sundeep Kotari

6 de oct. de 2015

Raz the guy who helped me out to close the deal, he was very helpful in showing various cars, briefing me abt them and also got me affordable price to buy this car

Kim Printz

6 de oct. de 2015

Had a leaky tire. Fixed it quickly and washed the truck. Harris Ford Service is great!

Larry Throndsen

6 de oct. de 2015

No waiting did an excellent job. Everyone from the service adviser to the mechanic was very professional and surpast my expectations. Thank again your the best.

Irene Hubbard

5 de oct. de 2015

This was just a service call on 10/2 for 15,000 mile check with Oil change. Quick service but used shuttle -very efficient. Have to return to get indoor fiter changed and low pressure light came on today 10/5.

Melinda Proehl

5 de oct. de 2015

Went through Auto loans USA and was connected by a sales man named Ray. I was quite some distance away from the dealership and a little hesitant. Ray reassured me that he would be able to help me with financing and any other problems that I may have. True to his word Ray was excellent. He was able to work with my situation and get me into a brand new car. He was very personable and a great salesman. It was remarkable service!

Marilyn Harden

5 de oct. de 2015

We bought a new 2015 Ford Focus from Ray Heckman. He was so helpful and attentive but never made us feel pressured or uncomfortable. We are very satisfied with our experience!

Somchai Joemjumroon

3 de oct. de 2015

Jay has a good recommendation. It is very good facilities too.

Jewel M Peot, LICSW PHD

2 de oct. de 2015

I was lucky to have worked with three individuals at Harris Ford. Nada and his colleague helped me with the initial paperwork and decision about what vehicle to purchase, and then Larry White found me financing despite a bankruptcy. The men were professional, supportive in this relatively scary process, and best of all, friendly. Their personable attitude made the difference.Thank you, Jewel M Peot, LICSW PhD.

Marlana Kuper

2 de oct. de 2015

I purchased my 2012 Focus at Harris Ford Lynnwood and have been coming to the service department ever since. This time, Sean provided great care for both me and my vehicle. My car always looks great upon return, the staff is knowledgable and dependable, and gives great customer service. I will continue to come to the Harris Ford service department for many years to come.

Emelina Estipona

2 de oct. de 2015

I can always rely with this dealership, i know that they will always treat me and my 2004 Expedtion with the utmost top quality service

Thomas Snyder

29 de sep. de 2015

everyone was nice it was a little more expensive then I was expectin for that price I thought they could have done a little more.I am not used to paying that much but they did a great job.

Michael Cain

29 de sep. de 2015

Thanks for keeping my truck performing beautifully. Great service people.

Scott

29 de sep. de 2015

Great service! Very helpful staff. I never have any issues or complaints.

Kelly Wilson

27 de sep. de 2015

Sean explained everything clearly in advance. Work was completed as promised. I really appreciate the professionalism of everyone there. Also things are clean, and I like that the business keeps track of customer records. I also feel this shop is honest and hope it continues. That's the best way to keep business and get new customers, in my mind. Thanks so much!

Antwinett O. Lee

26 de sep. de 2015

Gil provided excellent customer service. He was attentive and answered all my questions. Thank-you.

Ashley Grieve

26 de sep. de 2015

We always feel taken care of when we have Danielle from the service department! She completes things with ease and handles everything for us! The process is stress free and we will for sure keep coming back because of her!

Don Mcammond

26 de sep. de 2015

The work that I requested was done properly and promptly, and the cost was close to the estimate that I received. The staff was helpful, and the coffee was fine. I seem to remember that you often had donuts early in the morning, but I didn't see them this time???????

Chris Fredrickson

24 de sep. de 2015

Great Service Dept. Far Exceeded my expectations. Sean Biegel is the best. Very informative. I will recommend Harris to anyone without hesitation.

Randolph Cawthon

23 de sep. de 2015

As usual you did a FINE job. With your friendly and helpful staff I was in and out with GREAT service. Thank you

James Maddox

23 de sep. de 2015

car was done on time and the wash job is highly appreciated!

Lori Laughlin

23 de sep. de 2015

My experience with Harris Ford was great. Bret Bolgen, my salesperson went above and beyond what I would normally have expected. He was very knowledgeable, helpful and personable.I love my new 2016 Ford Escape. Didn't picture myself shopping for or owning a Ford, but what a pleasant surprise.

Cindy Grantham

21 de sep. de 2015

The staff was very courteous and helpful as always.

Samuel Kennedy

21 de sep. de 2015

Service Rep Jay gave great service advise and the work provided was excellent.

Linda Hogan

19 de sep. de 2015

Great service and friendly .............................................................................................................................................................................................................................................................................................................

Blake

19 de sep. de 2015

Sean Beigel my service rep was excellent he explain everything to me in a matter that was very easy to understand. Sean also explain all my options which was not very good the car was in bad shape. Sean then gave me the name of Gill Fret of sales and insured me that Gill would take very good care of me. Sean was even there for me helping Gill with question I had with the purchase of my new Lincoln Navigator.I had a excellent experience due to Sean and will continue to be a proud Lincoln owner and will always bring my Navigator back to Harris Ford. Sean and his team of service personal made me feel like I was apart of the Lincoln family and not just a check book 10 thumbs up to the Service and Sells department of Harris Ford and I have been singing there praise to any and everyone who will listen to me. Just want to say again Sean, Gill and everyone at Harris Ford Thanks so much you all made this period very pleasant and stress free. When I knew I needed to get another vehicle Sean, Gill and the Harris ford family step up to bat for me and they hit it out the PARK

Leonard Lipman

18 de sep. de 2015

I purchased a Ford Explorer Limited and the staff was very helpful.

stanford.t

18 de sep. de 2015

The people are nice and the building is comfortable. I went there knowing what I wanted to buy and so it was very easy. Even though I knew which car I was buying, they still spent time and went over the car options with me showing me all the extras that came with my certified Lincoln and so I knew alittle about what I was buying. Before I left they even helped me hooked up my phone to the Bluetooth in the car. He also demonstrated how to use the gps and the other high tech stuff before I left. I left there happy with my purchase and felt that I got exactly what I wanted. They even called a day or so after to make sure I was still happy. And I was then but since then I've spent more time going over the car and I have noticed something wrong that is potentially dangerous with my new car. While at the dealership, I noticed that the 2 rim's on passenger side had been curbed or something that caused the chrome to be damaged but I didn't look closer enough to see that above one of the damaged portions is a gash in the tire. Its almost a flap so its easy to overlook and it is an over sight of mine for not examining the entire tire but also in my defense I was trusting that certified meant they really looked it over but they must of missed it too. Atleast I hope it was an oversight and not intentionally ignored on their part. It took a bright sunny day and parking just right to make it jump out to notice it. And as of now its still holding air, the tire is functional but my fear is it will blow out on me. I have called the dealer and I had to leave a message for a manager to call me back. I am hoping they can help me somehow get it fixed because I just put all my cash into the down-payment and can't afford new tires. So we'll see. I still love my car, I am just a bit scared to drive it over bumps and with my kids in it and I am worried about having to find money to buy a new tire and getting it installed. The people at dealership were all nice during the sale. Overall a good sales experience but I really wish I hadn't been blinded by how much I loved and had to have this car and by the word certified, I wish I'd actually inspected the car.

Alan Baumgarten

16 de sep. de 2015

The warranty service for my 2012 Focus involved a transmission software update that actually eliminated a very obvious shutter during acceleration. The service agent gave me a 2-page write-up describing the normal operating characteristics of this particular automated manual as including this shutter, but in fact this was a problem resolved with the software update. I was very pleased.

Robert Abrams

15 de sep. de 2015

Difficult making a appointment over the telephone.

Will Estill

15 de sep. de 2015

I recently moved about 50 miles away but will continue to visit Harris for their fair pricing, friendly service advisers, general competency and the fact they don't try to oversell unnecessary maintenance items.

Jerry Ann Graham

15 de sep. de 2015

Terrific, couldn't have been better. Salesman and finance department went to extremes to assist me.

Mitchell Powlas

13 de sep. de 2015

Frank in Service kept me informed every step of the way in handling my emergency Service request. I really felt that he placed my needs first. John was great getting me to & from the Service Department. I like my 2010 Ford Escape and I feel that it will serve my needs for at least another two-three years!

Dean Onsum

12 de sep. de 2015

Your Service Manager Danielle Ross was very helpfull, in all aspects of professionalism.She had her team trouble shoot the problem described by myself and found several other seriousissues, with my 2000 Ford F150 Supercab.I was distressed that a Fords transmission would fall apart with only 127900 miles, on a truck that does not tow or carry any loads period !But theservice provided was great ,I was provided a temp car and the repair was completed as quick as the parts were received by order.I will always have my Ford serviced at Harris Ford.A special thanks to the Service Manager for a great job,thanks Danielle.!A customerDean Onsum

Jeanice Johnson

12 de sep. de 2015

I was really sad to hear Mike Erickson was moved since he was one of the main reasons I came to this service department but fortunately Danielle was there to help! She is warm, friendly and helpful. There was an accidental error and they missed my back brake light that was out. I called, she came in and went totally out of her way to fix it. Made my day. Love Harris Ford!

Debbie Martin

12 de sep. de 2015

I purchased a 2015 5.0 Mustang. The particular car I wanted was found at another dealer and transferred to Harris Ford in a timely manner without incident. Big plus there! Everyone we worked with at the dealership was knowledgable, friendly, and helpful in finding the car I wanted, and completing the deal with no long waits or hassle. We did refer 2 family members who also purchased a vehicle from Harris within a week of our purchase. Sure am enjoying my new car!

Duc Le

11 de sep. de 2015

As always, the staff is courteous and professional. Vehicle serviced and delivered in a timely manner. I'm happy and will bring the car back time and again.

Nan2015

11 de sep. de 2015

I gave an excellent rating because I was treated fairly and respectfully. The gentleman that helped me was very honest and helpful and that was part of my reason for making a final purchase with Harris Ford. The only negative feedback I got from my 4 sons...was that I paid to much for a vehicle with 150 thousand miles on it. But it was my money and I am satisfied and that's all that matters....

John Loi

10 de sep. de 2015

The visit was for regular oil changes / maintenances services

Albert Sather

8 de sep. de 2015

Timely appointment scheduling for critical issue. Jay Daly is an excellent rep for Harris.

Marvin Bowers

7 de sep. de 2015

every time i come to your place of business i feel treated like a King.I have never had a complaint. Have had my car well taken care of and feel as if they go out their way to service it. I will be forever thankful with the care i am given.I get something i have never gotten.And that is service with a smile

Adam Vaughn

6 de sep. de 2015

My throttle body went out, ford had extended the warranty for that part.It didn't cost me any $$$, but because of you guys being closed on Saturday and Sunday I had to miss work on Monday to take care of this issue.Most people work Monday thru Friday the hours you are open, you need to be open on the weekends to better serve your customers.Your service is usually good and the staff friendly but your hours make it a pain in the butt to get work done on the car.

Bertrand Turgeon

5 de sep. de 2015

I had the 50,000 mile service done on my Focus, the service department reached out to remind me well in advance. With only 48,500 on the car I had the wprk done in no time at all. Thanks.

Carrie Uhl

4 de sep. de 2015

I usually take my 2012 Fusion down south further, where I purchased the car. It was not convenient to go there so I gave Harris a call. Everything worked out great for the 30,000 mile service as well as taking care of a recall. Frank was courteous and the service was performed in the amount of time I had been told. I will definitely continue to take my Fusion to Harris.

Caroline Tertocha

4 de sep. de 2015

Good crew. Fast service, but I was real clear that I needed to get out of there no later than a specific time.

T. Stanford

4 de sep. de 2015

I bought a certified 2011 lincoln MKX. The guys at Harris Ford made buying the cat I wanted so easy. They even hooked up my phone to my car before I left.

Alan Lee

4 de sep. de 2015

Professional. Friendly. Work was done as promised

Erich Tietze

3 de sep. de 2015

excellent service as always from Danielle and the crew

Judy Stilson

31 de ago. de 2015

You did the work in less time than predicted and were very courteous~

Douglas Snapp

27 de ago. de 2015

The recall was handled very professionally, there was a problem and the car was held over night. In lieu of this we were given a rental at no cost to us and all problem where solved. Once again a very professional team at Harris Service Department in Lynnwood, WA. Frank was always very helpful in all matters.

Ronald Carlentine

27 de ago. de 2015

My rating has to do with the service department ONLY. My service advisor, Danielle did a great job throughout my service appointment. I'll definitely be back, hopefully not too soon though ;)

Sandy Brooks

25 de ago. de 2015

Thanks again to Danielle who helped me get my car to the detailer on the same day as I was serviced so I wouldn't have to come again next week!

Ist Deo

24 de ago. de 2015

all was fine to me.xxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx.

Steven Fay

21 de ago. de 2015

Staff was very courteous, helpful, and did a excellent job servicing my F150.

Donnie Owsley

21 de ago. de 2015

Dropped my truck off early and they were able to get it in early.

Boyd Mcpherson

20 de ago. de 2015

So far everything has been very customer friendly. Instead of the usual, we can't do it or we'll need more time. All of my visits to the service side of the dealership have been very positive. Besides that, Danielle likes my dog. This time I had your parts folks give some quotes on a new bumper and hitch due to being rear ended a couple of weeks ago. The OEM parts that I want are not what the body shop wants to purchase and install on my rig, so I will likely purchase the parts at Harris and do the work myself. The only issue that I have is that I want the frame checked for alignment because I use the truck to pull a 40' 5th wheel. I don't to have any safety issues.Thanks,Boyd McPherson

Hillary Massa

20 de ago. de 2015

Frank was very nice and respectful of me and my truck, service provided me with thorough paperwork and I trust that the guys took good care of my vehicle!

Sandy Todd

19 de ago. de 2015

As usual, Danielle's efficiency and service were impeccable. The only disappointment with this visit was that the techs left their paper floor mats and seat wrap in the car and the car was filthy when I picked it up, I guess I misunderstood that a car wash was included with all service. Other than that, everything is in order.Thanks

CWeb

18 de ago. de 2015

Both Sean and John were helpful and friendly. I liked that John gave me some tips for getting around Lynnwood and to Seattle on the surface streets. The tips have been helpful.

Page Britain

17 de ago. de 2015

Even though the wrong part was ordered & I had to come back a second time to get my drivers mirror fixed, the service writers were awesome and sincere in their apologies. I felt completely confident it would be fixed correctly. I trust the service department completely with my car. Can't say the same for your shady sales team though.

Rodney Heivilin

17 de ago. de 2015

My truck was taken right in upon arrival at my appointed time. The basic service was done and I was advised my power steering fluid was getting dark and a flush and replacement was advised. No real pressure was exerted on me to do it at that moment, but I chose to have it done since I was there and they had time to do it. Friendly service advisors like Sean make appointments go smoothly.

Robert Coffman

15 de ago. de 2015

The only thing that should be changed was the no service loaners or loaner car assistance that ford took away from ford dealers.

Jim Baker

15 de ago. de 2015

as always the service was top notch with a friendly staff. The service was also on time.

Darryl Thomas

13 de ago. de 2015

Quick and courteous staff. Staff was well groomed and had a smile on their face. It's nice to see.

Gary Farris

13 de ago. de 2015

Appreciated the friendly atmosphere and the efficiency of your staff in drop off and pick up and, of course, the great work on servicing the vehicle.

Lori Macqueen

12 de ago. de 2015

The staff at Harrison Ford are accomodating, professional and very much understand the concept of team work. When I think of purchasing a vehichle I always think of Harrison Ford because I know that I will be working with people who understand what they are selling and are patient with their customers.

Joel Hadfield

11 de ago. de 2015

I hade to remind service I had the complete seven year maint. contrtact

Charmaine Slye

11 de ago. de 2015

Just in for an oil change. Your new system directed me to Laila Davis. She was great and explained another issue the car was facing, air fliter change. She is fabulous! It nice to now I will stil have MC for any big problems.

Samantha Heim

11 de ago. de 2015

It's been a mixed bag of experiences with the dealership. My first time coming in to look at options for end of lease was horrible. I was told wrong information and was pushed to buying a new car that I hadn't seen or been told about. The second time I met with a nice gentleman that laid out all of my options and showed the price chart which was very beneficial. I decided to buy out my lease and the financial gentleman was very nice and helpful. Another issue I have with the service is that I had to go back to the dealership to resign my paperwork because the title was not done in time. Due to this event, I had Ford Credit calling me because they didn't have confirmation on my lease. It's extra steps that I shouldn't have to deal with when I did everything on time.

John Berg

10 de ago. de 2015

The Harris Ford Service Dept's "M.C." is always a great guy to come to when my 2003 Focus wagon needs some 'tender loving care' -- in part because he also drives a Focus of that vintage, and also because he is personable and tries to get the needed work done within the promised price range. I'll keep coming back as long as M.C. is there!

Adrienne Thompson

10 de ago. de 2015

Your employee Danielle Ross went far beyond excellent customer service. After fixing the steering problem (recall) she matched my phone to the car phone. That is a real help to a Great-Grandmother. Thank you for having employees that go the extra with a beautiful smile!

soyredneck

9 de ago. de 2015

I felt with Holland mostly and John one of the managers. My experience started on a Saturday and to be honest the experience was terrible. But I loved the truck so much that on Monday I went back on Monday and spent 5 hours there with my wife and two young kids. The people were very nice to me and my kids! Ended up making a good deal

Dorothy Calimlim

8 de ago. de 2015

Service was amazing Danielle Ross goes above and beyond!

George Lyon

8 de ago. de 2015

Hi I am very pleased with everyone involved with my purchase of my 2015 Ford Focus S everyone took their time to explain any questions I had and were quick to resolve any issues...This is the 2nd New Ford Focus S I purchased From Harris Ford so I knew what to expect by how I was pleased at my 1st purchase of a 2012 Ford Focus S Thanks to everyone how was involved

George Lyon

7 de ago. de 2015

I was well pleased with me visit and purchase of my 2015 Ford Focus S... Martin and Erik were most helpful and explained everything just fine ..Dan in finance was clear and excellent at his explanation as well all in all it was a positive visit Thank Harris Ford.

Christopher Koch

5 de ago. de 2015

Got an "Urgent Service Required" notice when I did a Vehicle Health Report. Made an appointment on the web at about 5pm. No response in 2 hours since you close at 6:30. No Problem. No response by 9:30 next morning so my wife called, told about our Urgent Notification and the lady service rep said "she'd never heard of such a thing"!??On Monday at my 10:30 appointment Dan was as helpful and considerate as always. Guess I will forget the web and just call him in the future.

C. O.

5 de ago. de 2015

We began looking for a pickup in the Spring. I thought we could only afford a used pickup but we wanted one with low mileage. When we began looking, we realized quickly that a low mileage used pickup was just about identically priced to a new one. Once I started test driving them however, it became quickly obvious that our choice was going to be the F-150 hands down. I contacted several Ford dealers who "appeared" from their websites to have vehicles that would fit the bill. All were eager to speak with us initially. However when they couldn't sell us more than we were looking for they half-heartedly looked for it elsewhere and then didn't follow through to let us know whether or not they found it or it was available. ONLY Harris Ford took the time to follow-up and follow-through and call us back as promised. ONLY Harris Ford took the time and trouble to find us exactly the vehicle we were looking for and kept us informed of the progress to obtain it every step of the way. We couldn't have been more pleased. Nothing ended up differently than they said it would. Best car buying experience EVER!

Roger Rounds

4 de ago. de 2015

Sean, our service advisor, took care of all our needs quickly and efficiently.

Barbara Prentiss

4 de ago. de 2015

Service was great! Really appreciate how Sean kept me posted as to pick up status of my new car!!! Thank you!

Timothy Polzin

4 de ago. de 2015

I was looking into refinancing my Ford Escape which I'd also bought from Harris Ford. When I met with Gil, I was presented all options, which included upgrading to a brand new car! I was thrilled with my experienced and sent my brother and father to see Gil within the next few days after I got my new Fusion.

Parl Guthrie

3 de ago. de 2015

I bought my 2009 Ford F-350 used at Harris Ford with an extended warranty. As it turns out I'm glad I did because the air conditioning unit went out and the warranty covered it. The employees I dealt with were very nice and helped to expedite the service, so it was a positive experience.

William Hooper

3 de ago. de 2015

it was a good experience . Frank Kilby was very helpful and pleasant to work with.

Brian Bannon

3 de ago. de 2015

The Best , they got me right in and I didn't even have an apt . My car was cleaned and ready that day as promised.

Laurie Bell

3 de ago. de 2015

I am always treated very well at Harris Ford. My service consultant Sean Biegel is excellent and always makes sure I am well taken care of....plus he is probably one of the nicest people you will meet.....I feel they value my business and strive to be the best to their customers. Would not hesitate to buy another car here.

Randy Kovach

3 de ago. de 2015

I bought a 2015 Lincoln MKZ AWD last week. The buying experience exceeded any I have had from any other dealership, from the awesome salesman (Holland Soule) to the awesome finance manager (Dan Martin).Soon after, I scheduled an appointment to get my SkyLINK installed. Frank checked me in and was very quick and friendly. Danielle Ross was my service adviser and was friendly and efficient. The vehicle was ready in less than two hours, and they even washed it.Harris Ford/Lincoln has exceeded my expectations for a car dealership, having purchased several cars over the years from different dealerships, I have a frame of reference for my opinion.

Dennis Loudon

31 de jul. de 2015

MC at Harris Ford was very helpful getting an item covered under warranty even though I had purchased my car at a different dealer. He was polite and communicated frequently with me during the process. I'll be going back to Harris Ford when I need service or another new car.

Proctor Products

30 de jul. de 2015

2015 Explorer Great Price on our LeaseCourteous, Helpful people

Donald Ross

29 de jul. de 2015

Your service people are awesome! Good internet in the waiting area, my truck was done exactly when you promised and nice quiet place to work and wait.

Kurt Armbrust

29 de jul. de 2015

Kailee and Stephanie were great. Was a good experience.Thank you

Albert Desart

28 de jul. de 2015

Only issue, dropped car off for recall, and because of problems getting the Ford web site for owners to work properly ask dealer (who also indicated problem with Ford website) to load new update for Sync, was told when I picked up car "we usually charge for this" referring to the Sync update. Considering the car was there for recall good customer service, especially since I have bought 3 cars from this dealer felt it was the least they could do (Sync update).

Geraldine Harris

28 de jul. de 2015

2011 Fusion. Service was prompt and thorough. Sean is considerate and tries to answer all my questions. Problem arose when driving home. I returned to the service department to let him know what I was experiencing along with the fact that two warning lights came on. He immediately took my car back to talk to the mechanics. Seems that there was a warning from Ford that these cars may have a problem with their throttle body assemblies. This part was replaced and vehicle seems to be running fine. Will hope that all is well going forward.Great service person.

Poul Pedersen

27 de jul. de 2015

The service and the treatment I got was good I have no complaints whatsoever.My only gripe is ""there no longer is service on Saturdays""

Davor Legin

27 de jul. de 2015

My Ford Edge is on lease at the same dealership. The visit is satisfactory, worked out as planned. One suggestion I have for particular service is to have customers ?coupons? and complementary oil change registered in the computer system. I have another Ford car maintained in different dealership service last 9 years and any time I have discounts available the service letting me know on site.

Dwight Ford

26 de jul. de 2015

Excellent customer service repairs were more than satisfactory.

Lucas Whitehall

26 de jul. de 2015

Wow!! Danielle Ross truly embodies customer service. Thank you for everything and we will continue to recommend Harris ford and only use you for buying and services!!

Eric Jensen

25 de jul. de 2015

Lincoln loaner car was great. Appreciated the Starbucks card.

Edward Klein

25 de jul. de 2015

Always great service as well as friendly employees

Alejandro Lopez

24 de jul. de 2015

Thank you for taking care of the Ford Recall item. I started noticing that my Ford Fiesta wasn't running quite right. Then the recall notice. Glad to know that Ford pays attention to issues that affect their vehicles.Thank you,Alejandro Lopez

Eddie

21 de jul. de 2015

We found that the sales people and their manager Mitch were a pleasure to work with and would recommend them to all of our friends and anybody asking for a good, honest dealership! We left feeling that we not only received a fair deal on our trade ins,got our new car with which we are soo happy with, but made new friends!

Adam S.

19 de jul. de 2015

Harris ford was the only dealer in the area that would take my car in (after calling and physically going to 5 other dealers). They were very friendly and very transparent when it came to what they thought could be the problem). After every dealer telling me appointments were two weeks out minimum, Harris got me in and turned around in 2 days. My car definitely wouldn't have made it two weeks, let alone another day.

diegosar

17 de jul. de 2015

The way they normally try to cover an accident that happen on a car and that is showing on the carfax is by saying that nothing happened to the car but because the auction where they bought the car at didn't want the car to go back to them, they added an accident report to the carfax ( MAKES NO SENSE!) but that's what they said. because the car was in good shape and the cosmetics they done (although they said there was no accident ????) were fine, when I took it to Audi for a sunroof malfunction under warranty the following week , I was charged 150$ because the real cause was that they forgot to recoennect the roof. be careful, they will tell you anything to sell you a car.no way I'm buying again from them.

Jessica Anderson-jameson

15 de jul. de 2015

It's nice doing business with a company that understands customer service. Super friendly and competent staff!

Cindy Grantham

14 de jul. de 2015

The employees were very professional, as always. I will continue to get my car serviced there, and will look for future vehicles there.

Michael Lechnar

14 de jul. de 2015

Good communication. The car was ready on time. The requested services were performed well.

Jessica Schmidt

14 de jul. de 2015

Took my car in for its scheduled service, it was quick and easy just like it always is! Bought my car last October and everything from buying it to servicing it has been excellent!

Wonseok Seo

14 de jul. de 2015

People at the dealership were honest and trying to find a right car for me according to my need and usage. In addition to, they have variety of selections in network. They could find any car I wanted without waiting too long.

Michelle West

10 de jul. de 2015

Mike E. At the Lynwood service center was amazing. I can't remember the last time, if ever I have received SUCH GREAT AND quick service!! He is definitely one of a kind. I had just come from a mechanic who had my car for almost a week and did nothing and I couldn't get in to lake city until the 13th and Mike made it happen so I could bring my car in the day I called. Two days later I had my car back good as new. He was helpful and kind and efficient and understood my frustration and turned it all around. You have a one of a kind employee with Mike. Thank you for having him because he took great care of me in a short amount of time.

Sarah S

9 de jul. de 2015

Mike Ericsson was very professional, quick and efficient. He made me feel confident that I chose the right place to service my vehicle. Dealership is a short walk to Starbucks or Lladro for a latte while you wait.

Bruce Undhjem

7 de jul. de 2015

Dan ( service writer ) was great ! Got me checked in quickly for my scheduled oil change appointment. In less than 60 minutes, including car wash, I was on the road again. All of this and smiles rom everyone on the Harris Ford team.

Ashley Bailey

5 de jul. de 2015

Everyone stayed super late (11:30pm) to ensure everything was handled before I left. Great experience.

Brett Hassan

3 de jul. de 2015

Your salesmen were very knowledgable. I appreciated their advice. I will recommend Harris Ford to all my friends.

Shane

2 de jul. de 2015

I gave the rating I did is because the people that helped me where great. I got a great deal on my new used car.

Mai Moller

2 de jul. de 2015

I purchased a used 1998 VW Beetle to use as a commuter car. My sales associate, Adam Francois, was so very helpful. When I first met Adam, it was raining. When I pulled up, he came right over to my car door with an umbrella and walked me to the door. I knew he was the salesman for me. I told him I was looking for a commuter car and looking to spend a certain amount. Adam helped me find the perfect car within my budget. I was so paranoid and certain, my new used commuter was going to turn out to be a dud. As a matter of fact, while driving home from Harris Ford, I stopped off to get some gas. I tried to open the gas door, and the door wouldn't open. I didn't know what to do so I called Adam. It was close to 10pm but Adam arrived to save the day and somehow he got the gas door open. Needless to say, this incident didn't help my paranoia. I'm happy to say that prior to the purchase, I made arrangements to have the car checked out by an outside mechanic. Harris Ford paid for the fix on the gas door even after the purchase. The rest of the car checked out and is fit as a fiddle. Adam has restored my faith in auto sales. I love, love, love the little car and I have Adam Francois to thank for making this experience successful.

Robert Smith

2 de jul. de 2015

I enjoyed the coffee and service. Thanks for fitting me into a busy schedule. Bob Smith..........

Victor Garbin

1 de jul. de 2015

good experience, excellent customer service by all I had contact with.

Xiaoyang Li

30 de jun. de 2015

I purchased a 2010 Hyundai Sonata, honestly I have to say the dealers who helped me are extremely and extraordinarily good, the serves they provided me is def nice, first of all they tired their best to help me find a car which is suit for my budget, I have to say I got a very very good price to get this hyundai, besides Richard and Tyrone Lawrence and their superior are very friendly, I didn't feel any pressure only pleasure with them, they are good speaker and dealers, lol, and one more thing I never imagined is they even offered me "delivery service"(I don't know this saying is right or not),because I live like 50 Miles away from their shop, I thought I have to pick it up by myself(I purchased Hyundai alone, so no one with me), anyway It's the most satisfying experience of purchasing a car for me, I def would like to recommend this company to my friends and family, it's fantastic. Thank all of them again.

Gary Arford

30 de jun. de 2015

Entire staff was friendly and competent when I came in for a 10,000 mile check for my 2014 Fusion Energi

Denice Seim

30 de jun. de 2015

The salesman was very helpful and kind, listened to what we were looking for and how much we were looking to spend, then showed us what you had that may fit our parameters. We really enjoyed him. The rest of the staff did their jobs as well.

Wendy Brown

30 de jun. de 2015

Setting the appointment up on line was very convenient. And the staff was very nice.

Paul Merritt

30 de jun. de 2015

My brakes are making noise I called and made an appointment to have it checked out, there was some misunderstanding on what needed to be done but right away Mike Ericson straightened it all out and figured out what the problem was got it taken care of very promptly and now I am back in my Ford transit and I am very happy. Paul

Keith Edholm

29 de jun. de 2015

Everything went well until the car wash guys broke my trailer hitch cover. My Account manager took care of it by installing a new one at no cost. Good job.

Kimberly Adams

29 de jun. de 2015

Harris Ford provided a fast and efficient service. I was extremely satisfied with my wait time.

Morten Blomso

29 de jun. de 2015

My service advisor Mike was great - found me a tire when I had a blow out and fit me in the same day. My only complaint was that whoever did the job did not manage to put a way the spare plus jack correctly. I found the jack loose in the back. I know these are somewhat tricky to put away but this is a Ford dealership handling a Ford Explorer - they should know how to put it together right.

Jasmin DR

29 de jun. de 2015

Sean is knowledgeable & friendly. Shuttle service is great while you wait!

David Sanchez-guzman

27 de jun. de 2015

Great, holland was an excellent salesmen that knows how to communicate with people and he help me find an awesome car in my budget.

Dennis Powers

26 de jun. de 2015

Very professional and quick service on my 2013 F-250 Diesel super duty PU

MFP744

26 de jun. de 2015

I have a 2008 Mercury Mariner and have all my work done with Harris Ford/Lincoln. Great staff and the work is consistently done well.

Kent

26 de jun. de 2015

As always, Gus, Mike, Danielle and the entire Harris Ford team were an absolute joy to deal with. We've purchased four cars from Harris and we'll certain to buy our next four there as well.

Kathleen Miyasato

25 de jun. de 2015

The service department was all booked up, but I called anyway and Mike the service advisor was so kind and he allowed me to bring my car in. I was going out of town so I needed the service before I went.I really appreciate Mike and what he did for me, He's a keeper!Thanks again.Kate Miyasato

Aldo Gonzalez

24 de jun. de 2015

Better service ever. That's why this is my 4th Ford from Harris.

David Ortmann

23 de jun. de 2015

Like usual, excellent customer service. I love my Ford Focus Electric!

Glenn Steinberg

23 de jun. de 2015

This was the first time I used Harris Ford to service my 2010 Ford Ranger.I live in Edmonds but bought the truck elsewhere.Dan took very good care of me.I think $40 for an oil change and new oil filter and all the itemsthat were checked is a fair price. I liked the printed out information I received when I picked my Ford up.I have confidence your operation will take care of my truck in the future.

G Brown

23 de jun. de 2015

My husband has a Ford Explorer and I got it detailed for him for Father's Day at Harris Ford. We always go there for maintenance services so I trust there team. It was an amazing transformation!!!!!! The vehicle looked brand new!!! It was stunning!!!!!! Danielle was my service manager and she was great, knowledge and friendly!!

Jian Liu

22 de jun. de 2015

My vehicle is a 2015 Ford Escape, your service was wonderful.

Kristine Skrinde

20 de jun. de 2015

Your car salesperson was excellent. I would recommend him to anyone looking for a Ford truck.

Christian Parish

19 de jun. de 2015

I will keep coming back but I hate doing surveys. I have bought 2 trucks from here and might buy another in a few years

Alice Zillen

19 de jun. de 2015

I took my Ford Fusion in and was delighted by the service and staff. We recently moved and I was not looking forward to finding a new dealership. I couldn't have been happier with my service. It was done promplty and with great attention paid to the customer. MY CAR WAS WASHED AND CLEAN... Wow I will be back

Daniel Russell

19 de jun. de 2015

2013 Explorer,.....As always Mike Erickson did a great job! Great service....

Alia Motta

19 de jun. de 2015

I'm a single mom and being without my car is not an option. Sean Biegel was super helpful and straight forward with all of the different options. he let me know that they were busy but they would do their best to get my car back on the road as soon as possible. a day later and my car was up and running again and I couldn't be more thankful

Stephen Naegele

18 de jun. de 2015

Mike was very helpful and professional. Car was ready on time and carwash was outstanding.

Jeff

18 de jun. de 2015

2010 FORD F150 XLT. I had to have a oil change and check up. just moved to Lynnwood 2 months ago. Dan made me feel welcome and the service was fast and friendly.

Terrance Thayer

17 de jun. de 2015

This dealership treated me fairly and with respect. Near the end of the purchase process I asked for 10 minutes alone to think about the vehicle I wanted to order. I was given that time without any issue or negative feedback. I have told others about this dealer and recommended they visit this dealer if they are interested in a Ford vehicle.

Thomas Thomen

16 de jun. de 2015

The service dept personnel are the best. Hats off to Mike Erickson and his staff in service as they get the job done right the first time and do a great job. The facilities are better than most and check in is the best. Great job!

David Roark

16 de jun. de 2015

The courtesy, assistance and attention was excellent. This is why I have always returned. Thanks

Sara Kochanski

16 de jun. de 2015

Mike in Service is wonderful. He is easy to work with, easy to get ahold of, and ensures your car is ready in a timely manner. Highly recommend.

Steve Taber

16 de jun. de 2015

MC is awesome.... very genuine and tells it like it is while thinking about how to accomplish tasks through the eyes of the Customer.

Kimberly Chandler

16 de jun. de 2015

My experiences in the service department have always been great. The customer service is phenomenal! Unfortunately the sales department does not share this high level of customer service and I am very hesitant to return for my future car purchases.

Ryan Carlisle

16 de jun. de 2015

When Dan ran into a problem with getting some parts that delayed my service. He kept me informed, Paid for my rental, and washed my car. I really appreciated Dan taking care of every last detail.

Emily Easton

16 de jun. de 2015

Evert Harden sold me a CMAX. He was exceptionally helpful prior to sale with my daughter on-line, and also when we came to buy it. Then he came in on his day off, at MY convenience, to show me all the CMAX features, because I didn't have time on the date of sale; then he accompanied me across the lot to purchase water-proof mats and he installed them for me. He set up the organizer for me, too, and told me to call him if anything was needed. I am very happy. My daughter and son-in-law bought a CMAX at Harris year before last, and wanted me to purchase there, too. This is a very good company!

Valued Customer Gold Gallatin Llc

15 de jun. de 2015

my sales was exceptional and price was great ! Delivery was fast and easy

Barbara Shosten

15 de jun. de 2015

They vacuumed my car and that normally doesn't happen with service. I loved the price too. And, how quickly they got it done. Great job.

jay.wiredup

13 de jun. de 2015

Worked with Ron and he was great. The manager was also great. Had a wonderful experience and will definitely recommend Harris Ford Used cars in Burlington.

Brian Granger

11 de jun. de 2015

speed is important to mechanics in the shop. information is important to the customer. have the mechanic take time to include what is found when performing checks on the vehicle during service such as fluid levels, original and ending tire pressure, wear on tires, etc...

Christopher Perry

11 de jun. de 2015

Experience was good. I have been going there for years and would recomend rship to anyone for buying and service. Lots of good people working there in all areas

Zhangwei Wu

11 de jun. de 2015

model: ford escape sereally a good dealer! offers great service also a lot of choices!efficient paper work, everything done quickly!

Repeat Ford Owner

10 de jun. de 2015

Glad my service contract is over. Now if only all the service recalls will all be taken vare of. Been a year since notice came out and still no repairs bit that is Ford Corp fault and not the dealership

Robert Appel

10 de jun. de 2015

I purchased a Lincoln MKC and experienced a strange noise during driving the vehicle. The staff was tremendous in assisting me with a resolution. Thanks!

Liz D

10 de jun. de 2015

I always appreciate how easy the service staff makes it for me. I've never had a bad experience at this service center & I'll continue to bring my vehicle back here & recommend you. This particular time I had a weird problem & they listened to me describe it without treating me like an idiot because I don't know the right technical terms. They seemed to have an idea of what it might be and had me in the very next morning. They fixed it long before the day was done. My vehicle was back to it's normal self, even better I think, and I had no hassles. Thank you!

Jun Dong

10 de jun. de 2015

The car is cool and the service is really good.The car is cool and the service is really good.The car is cool and the service is really good.The car is cool and the service is really good.

Jerry Kershner

9 de jun. de 2015

Helpful staff. No pressure, very professional. 2nd car in two years bought from Harris.

Nathanael Williams

9 de jun. de 2015

I purchased a 2003 Saturn Vue SUV.The service was excellent! The staff found the vehicle that I purchased and the vehicle was better than want I expected to purchase for the amount of money that I had to spend! Thankyou! Also, my sister is very happy with the vehicle.

Michael Honeycutt

9 de jun. de 2015

Sean Biegel is a good service writer and believe he is professional, honest and make sure the job is completed correctly. Daniel Curry, another service writer is the same way. This particular time I had to have a passenger light bulb changed. It was done well.

Eric Martinson

9 de jun. de 2015

Thanks for your help in finding a new car, the experience was a good one. I will buy from you again.

Kenneth Altena

9 de jun. de 2015

The staff is always very helpful. Mike was our service representative this time. We will be back next maintenance point.

Scott Engstrom

9 de jun. de 2015

Very helpful staff. No problems. Great setvice!..............

Stanley Bibby

9 de jun. de 2015

Harris Ford has been my primary provider of autos since 1986. I have purchased 4 new cars and they are also my primary auto maintenance facility. I know of at least one new car purchased by a friend of mine because of my referral. Thank you for your excellent service to me.

Don Christensen

8 de jun. de 2015

Had the car in for servicing and every thing was done on time and to my satisfaction.

Sara Sheskey

7 de jun. de 2015

The staff was very helpful and nice. They made my breakdown experience better by being efficient and quick. I appreciate the customer service

Linda O.

6 de jun. de 2015

The service was completed in a reasonable time and all the personnel were very cheerful and attentive to my concerns. I had requested a complementary car wash and was disappointed to learn that the interior vacuuming is no longer included. I guess you get what you pay for! It was nice to have a clean exterior, although I did notice a few places that were missed on that as well. The outdoor folding chairs are very comfortable! Where did they come from?

Karen Ball

6 de jun. de 2015

We brought our 2012 Ford Fusion in to have the right rear turn indicator light replaced. We were able to schedule the appointment online (very convenient!) and were helped by MC at the dealership. The replacement of the light was done expeditiously and the staff checked the fluid levels and tires as well. Great service! Thanks!

Emelina Estipona

6 de jun. de 2015

Staff are always knowledgeable and helpful with every visit to the dealership

Steven Pfeiffer

6 de jun. de 2015

Although there was a minor issue with one of my tires after being rotated. I was taken care of and will continue to come to your shop. You guys do a great job and as the saying goes. "If it ain't broke. don't fix it" Thanks for taking care of my vehicle. Your staff is always very friendly as well!!!!!

Ronald Chisman

6 de jun. de 2015

Awesome service every time I call! These folks go the extra mile whether it's a simple oil change or a water pump. Great service and I always feel like I'm receiving special service.

Karen Bardsley

6 de jun. de 2015

You always take care of the general maintenance items, but then check the little things. I am always confident that nothing has been missed! Thank you.

Patrick Roberts

5 de jun. de 2015

On time and within the length of time estimated. Everything was done correctly.

Sally Barron

5 de jun. de 2015

Courteous, prompt service! My vehicle was finished on time and even washed!

Tausi Urias

5 de jun. de 2015

I purchased a 2014 Ford Focus from this dealership. the staff was more than willing to assist at every step of the way. Awesome service and great deal on the car. Trevin Witney was still in the process of training at this dealership but provided exceptional service where he could.

Sean

5 de jun. de 2015

I purchased the vehicle last year and was contacted by Aaron Osborne about refinancing my auto loan at a better rate. Within just a few hours, I was able to share all necessary information with Mr. Osborne by phone, he found a much better rate for me, and I went to his office to sign paperwork that saves me $100 each month.I appreciated his speed, follow-up, thoroughness and professionalism.When I return next for another vehicle, I will request assistance from Mr. Osborne directly.

Susan Thorburn

5 de jun. de 2015

I bought a 2015 Fusion and this service appointment was to have the purchased coating services done. I appreciate that I was able to leave my car (securely) before service department hours. The job was done very quickly and the car was exceptionally clean when I picked it up.

John Berg

5 de jun. de 2015

At around the 150,000 mile mark, my 2003 Focus wagon needed a few things to keep it going reliably, and the service team at Harris has been honest in keeping me informed while not charging me exhorbitant prices for things the car does not truly need. The latest example was telling me that the water pump was in need of replacement, and that I could go 'another month or so' -- which I did while saving up a 'bit' of money to do the repair. "MC" and the Harris did the job for exactly what they told me in advance it would cost me, so kudos to them.

LV Tee

5 de jun. de 2015

I had a 2012 Ford Explorer but wanted to upgrade to Mytouch with Navigation so I traded to a Ford Explorer 2014. I purchased it with the understanding that I would be getting the Navigation. I was assured by the salesman that I have it and all I needed was to update the info. Come to find out, it was only the turn by turn navigation. Bummed and very frustrated with the salesman who after the sale, wouldn't even return my call. Overall, I am very pleased of this Explorer but Ford needs to clearly differentiate Navigation with maps and Navigation with only turn by turn. I would have been super pleased if I got the Navigation maps even for an extra cost. It's also very unfortunate that I cannot even upgrade to maps. No one at Harris Ford sales wanted to fix the misinformation at that time. I also even mention it to Ford customer service. So, I am happy yet sad.

Bret Morgan

5 de jun. de 2015

I have been getting my service work done for the last five years here. Always a good experience!

Will Estill

5 de jun. de 2015

Friendly and efficient, as always. Car was ready when promised. Courtesy shuttle service was prompt.

Russell Bensen

5 de jun. de 2015

Every time I take my car in for service my Service Rep. Danielle is extremely helpful. She always makes sure we find a time a date that works best for me. She keeps me fully informed on what services I need and why I need them. Most importantly Danielle makes me feel confident that I am getting charged the right amount of money for the services I receive. Harris Ford Service department is the only place I will ever take my 2011 Ford Escape in for service even the minor jobs like oil changes. It is important to me that only people working on my Ford know the inside and outside of each vehicle and always get the job done right and promptly.

Larry Pierce

5 de jun. de 2015

2015 Ford Fusion Hybrid. This was the first Hybrid car I have ever purchased. Consumer Report recommended this car as a good buy, and was second in the category it was in with Toyota Camry Hybrid as the top spot, but, at $10000.00 more. I believe the salesman was fairly new as the sales manager took the lead in the negotiations to purchase the vehicle, and I got the car at a really good price and so far have been thrilled with the overall quality of the vehicle. I was in and out within 90 minutes of arriving, which is fairly rare in my experiences of buying a new car. As an owner of Defensive Driving School I have made several vehicle purchases over the years, and I would HIGHLY recommend Harris Ford for your next automobile purchase.

Marvin Bowers

5 de jun. de 2015

always helpful and sincere to clients.I get the perfect service and care

Brad Lancaster

5 de jun. de 2015

Everyone was friendly and polite. Service was efficient. Price was acceptable.

Casey Anderson

5 de jun. de 2015

I bought a 2015 Ford C-Max. I couldn't be happier with my experience at Harris Ford all the people we worked with were friendly and helpful.I have already suggested Harris to family and friends and I am sure I will do again in the future!

Brian Barrier

5 de jun. de 2015

F150 Lariat. Service Excellent. Staff extremely helpfull

Frank Arbanas

5 de jun. de 2015

This note is more intended for the owner(s) and/or general manager of the dealership and as I did not have their email addresses I would hope that you pass this along.I would like to extend my heartiest thanks to your dealership and especially to Mike Chism. My wife & I traveled, in our Jayco motorhome, to your area from our home in the Chicagoland area, to visit our son. On our way out to Washington the Ford E450 which powers our rig was experiencing overheating problems. We were able to safely make it to our son's location but feared that the problem would persist and plague us on our way back home. I attempted to schedule warranty service with several dealerships but they all indicated that they would be unable to accommodate me as they had no room to work on a 33 foot motor home. That is until I was fortunate enough to reach MC in your service department. Mike explained that your policy was to avoid servicing said vehicles due to space limitations - I explained my frustration due to the lack of available Ford warranty service in the area. MC called back and stated that he had spoken with the service manager and had received the ok to service my vehicle. I felt as if a yoke had been removed from my shoulders. Not only did MC get me in right away, he also followed up and made sure that the work was performed in a timely fashion so we were able to get back on the road headed for home. My sincerest gratitude goes out to Mike and to all the people at your dealership that made this happen.With Regards,Frank J. Arbanas

Jacki Campbell

5 de jun. de 2015

My service manager, Mike, really took care of me by getting me (and my car) in quickly for a svc appt., making sure I had a rental car for my commute to Redmond, and staying late until I could get back to pick up my car. He even had it washed for me! I was thoroughly impressed by the high level of service.

Jay1314

4 de jun. de 2015

I got a nice used car in here. It is a good car tho. I would like to suggest my friends to here because it has many good cars.

AnthLJ

19 de may. de 2015

I purchased a used car but, did not check the tire ware. After two weeks front tire kept loosing air ended up putting new tires on car cause the steel belts were showing ... For 37,000.00 I should not have to buy tired right after buying a car

Hot 5.0 GT

18 de may. de 2015

We are very happy with our purchase at Harris Ford. We had a great salesman named Karar Jayashi and he explained all the bells and whistles of the car we were purchasing and answered all our questions. He is a super nice guy, a pleasure to deal with and we feel we got a very good deal....everyone from our salesman to financing made this an easy and smooth car buying experience!And we just love our beautiful convertible!

F150

17 de may. de 2015

Dara was very accomodating in showing me a variety of vehicles that that I was interested and in my price range, and worked with their sales team to take a trade. The experience was painless and actually left the dealership excited about my purchase for a change!

Hot Momza

16 de may. de 2015

I bought my 2013 Mazda CX-9 from Harris Ford and had such a good experience with my salesman Kurt Armbrust. He was very professional and friendly. He explained the paperwork clearly and made it a very comfortable and enjoyable car buying experience. I love my car and would recommend Kurt Armbrust and Harris Ford to anyone looking to buy a new or used car!!

Antonio Salazar Munoz

12 de may. de 2015

Mustang Deep impact blue 2015 Cesar Salazar had a good time

Charles Gerchow

11 de may. de 2015

Just filling out a review. One thing is nice to have a relationship with a service dept. Mike Erickson has done an exemplary job taking care of our cars over the years. We bought our Expedition new from Harris. So over the last seven years. Through oil changes and brake jobs. Mike and his service crew have always done great. Even on occasion when there is a lengthy repair.Harris has gone the extra steps to furnish our family rental cars. I like having all the vehicle records under one roof. The service team can check and see what is still in warranty and how long ago a service was performed.Service is a big deal!

Michael Honeycutt

9 de may. de 2015

Sean Biegel, the service writer, always does a great job! Daniel Curry, another service writer does a great job as well. I always feel each of these service writers are honest and do not deceive me in any way! Appreciate them for this. Plus, both are professional, courteous and have great customer service!

GH

7 de may. de 2015

Eric worked diligently with me to find me an acceptable vehicle that would lower my current monthly payment.He did not pressure me and listened to me.Eric is very trustworthy and will get all of my business.

Valued Customer Apple-A-Day LLC

5 de may. de 2015

Great experience buying our new 2015 Ford Transit Connect Van for our new business. This is our second fleet vehicle purchased from Harris Ford and will not be our last! Thanks for all the help. Love getting the reminders about when it is time for service to be taken. Especially as we continue adding vehicles to our fleet, the reminders help me to stay on top of our vans!

Andrew Blunt

4 de may. de 2015

Anthony was a pleasure to work with, he always did his best to make sure that I get what I am looking for. I will ask him again if I am looking for another car.

From someone who purchased there....

4 de may. de 2015

Even though we had an appointment, the simple oil change was anything but fast - not what I'd expect from a service provider who claims to provide "quick lane" service.I'm also VERY DISAPPOINTED that Saturday service will no longer be available.

Brian Larabee

29 de abr. de 2015

Everyone at Harris Ford is knowledgeable and very helpful.We have recommended Harris Ford to all of our friends.

Paul Cogley

28 de abr. de 2015

Danielle, as always, is very acommodating and thoughtful... always appreciate her attention to detail.

Kelly Harrington

28 de abr. de 2015

I brought my Ford Escape in to have the power steering fixed (which my car was recalled for) and also I needed to replace the ignition which was going out. I was nervous because my husband usually handles all the car issues but I had to take care of this since he was working. Mike in the service department was AWESOME! He made everything very easy and even took care of calling Enterprise for me so I could rent a car. My car was fixed by the end of the day. Every staff member I dealt with was very friendly and helpful. Car problems are not fun to deal with but when you have nice people helping you, it makes things so much easier and less stressful. My husband and I are very pleased with the service we received and will definitely be coming back to Harris Ford for any future fixes and/or when it's time to purchase a new car.

Gayle Worley

26 de abr. de 2015

I am always able to get in for service. However, I am saddened that there will no longer be Saturday service and I will have to take off work in order to service my new vehicle. I hope this will not happen too often.Having a new vehicle I believe I had to bring it in more than I should have, but one must work out any kinks in a new car. I did have to return two Saturdays in a row due to service having to order a part that they did not have.

Michael Muchlinski

25 de abr. de 2015

I have always been very satisfied with my service at Harris Ford. Mike in service is very thorough and always has a smile on his face both for me and my family. I have never left there with a "I think they pulled one over on me" feeling and I'm grateful for their efforts with my Escape and my F-150.

Kathleen Miyasato

24 de abr. de 2015

All the staff were super pleasant. I love how clean my car is when I get it back.

Edgardo Bulaclac

22 de abr. de 2015

As always, we are satisfied customer everytime we take our SUV for repair, they do agood job and clean (wash and scrub) our vehicle. Thank you guys!

Monica Menchaca

22 de abr. de 2015

My service representative Sean, was personable and communicative from the start. I appreciated his flexibility and attention to detail. Muchas Gracias Sean!!

Brian Holtzclaw

22 de abr. de 2015

Had a great experience with the Harris Ford service department. Called for an appointment at 8:15 a.m. hoping to get my Explorer in for an oil change next week. Turned out they were able to get me in same day. Arrived at dealership at 10:10 intending to leave the car and get a shuttle back to work and pick the car up in the afternoon. The customer service rep, Dan, told me it would take about an hour. So I opted to wait. At 11:10 -- exactly 1 hr later -- Dan came out to tell me my car was ready. Really appreciated the prompt and timely service.

William Carleton

22 de abr. de 2015

very well informed of work to be done from Mike in service

Raymond Stewart

21 de abr. de 2015

Staff were friendly and relatively quick. Tire valve cap was missing on one of my four tires. Not a big deal 8/10.

Brian Larabee

21 de abr. de 2015

Mike Erickson is Our "Go To" guy in the Service department! He is the Best !!

Carbuyer

20 de abr. de 2015

We got a reasonably priced great car with excellent customer service. The entire process was incredibly easy with no issues and we drove away that day in our car.

wheatley12

20 de abr. de 2015

Mike Weaver was a pleasure to work with, he kept me informed the whole time.I will ask for him again if I'm looking for another car

kizayaen

20 de abr. de 2015

I'm pretty happy with my new Mustang. Thanks David

Claudia Browne

20 de abr. de 2015

I purchased my Ford Fiesta one year ago, and just brought it in for its first service. The staff was extremely helpful and my car was ready to be picked up at the time I requested, which was extremely helpful since I live out of town. I also appreciate that they cleaned it nicely inside and out!

Virginia Mckee

20 de abr. de 2015

Of the Four dealerships I have worked with Harris Ford is my Favorite. I have a 2013 Flex. I love my Flex. It is so sturdy to drive. Harris has easily taken care of some warranty work for me.

Kevin

20 de abr. de 2015

I leased a Lincoln MKT. Tony, my salesperson was prepared with all of the information I needed to make the decision on the MKT based on a phone conversation we had prior to arriving at Harris Lincoln-Ford. No time was spent discussing what wasn't relevant to my decision making. He was polite, honest and courteous. He brought in the general manager of sales Shawn who was also a pleasure to work with in getting the best lease possible for the MKT. They both made good on what they promised and both followed up days after the lease to ensure I was satisfied and if there was anything else needed to make my experience positive. The finance manager was also very knowledgeable and friendly to work with during the signing of the lease ensuring I understood all of the contract details. Thanks Harris Lincoln-Ford team!!!

Joyce Davis

20 de abr. de 2015

I very much enjoy working with my customer service rep. he's very friendly, cares about us as a customer and has my car done when promised. I will definitely continue getting my car serviced at Harris Ford of Lynnwood.

ems1106

18 de abr. de 2015

First time I financed a car and even though the interest was high Harris ford was able to help me start rebuilding my credit and for that I am very glad not many people now days are willing to trust you. Thanks guys

Malcolm Little-kennedy

18 de abr. de 2015

The service dept is excellent and has high standards of customer service-it really shows

Jimmy Holladay

17 de abr. de 2015

MC did a wonderful job explaining the situation with the transition and it's belt.

Teala Coleman

16 de abr. de 2015

I now am the proud owner of a beautiful 2015 Ford Explorer Sport and it is the best car ever!! everyone at the dealership is awesome. Especially my sales guy Mitchell Martenson and the other guy Brian Kelly :)

Leo Fritschen

16 de abr. de 2015

Very good experience this time. In the past, I have had to wait too long, so after changing oil in various types of equipment, I decided to change my own.

Michael Honeycutt

15 de abr. de 2015

I worked with Sean Biegel, the service writer again for my 60,000 mile service and replacement of my radio/cd player most recently. Sean has always been good to work with. I have never thought he was telling me something to do for the money. The car runs better and it's nice to have a radio with the working cd player. I feel the same about service writer, Daniel Curry. Have never questioned any alterior motivations for either of the service writers. They make sure the work gets done properly as well.

Victoria Ju

15 de abr. de 2015

Danielle was extremely patient and understanding of our difficult and overcomplicated situation and willing to work with us to get the job done!

Cheryl Brechtelsbauer

14 de abr. de 2015

MC , (and the mechanic, etc.), went above and beyond the normally excellent service I receive at Harris Ford.

Glenn Davis

14 de abr. de 2015

The staff was helpful, accommodating, prompt, and took the time to answer my questions. I appreciate the well-equipped waiting room with its TV, magazines, Wi-Fi, and coffee. I also like the ability to schedule my appointment on-line. From start to finish, a very pleasant experience.

Michael Lemire

14 de abr. de 2015

My service advisor Sean B. was fantastic on helping getting the proper service I needed done and also helping to correct a few small problems that were over looked on previous visits. With good understanding of each individuals, it helps the overall experience that much better and I truly appreciate this.....

Valued Customer System Pavers

13 de abr. de 2015

Sean B. Is the man! He takes care of me like no one else. Great costumer service.

Daniel Coffin

13 de abr. de 2015

You guys were great I love my 15 fusion, I have sent my buddy and he sent his father the buy explorers. I'll be back in a few months to lease a explorer myself!

Stanley Bibby

13 de abr. de 2015

I was very pleased with the level of service. I have purchased 4 new Fords from Harris since 1986 and, when possible, they have all been serviced by the Harris Service Department. Thank you for your "service."

Daniel

11 de abr. de 2015

I have experienced a very bad purchase. I bought a 2012 Ford Focus just recently, and I just realized that those guys lied to me about the carfax. When I first came in to check out the car, it was the SE version with perfect carfax; however, when everything is done, they did the paper work for another car which has crash experience in carfax. They'll try to trick you everytime they can. Those guys could not just look me in the eyes.

Hank Wysong

11 de abr. de 2015

Service is outstanding. My service advisor, Mike Erickson, is a star. Courteous, efficient, thoughtful, pleasant.Facilities are dated, in need of remodel, but clean and orderly.

Kristina Beason

10 de abr. de 2015

It was a fast process and a good experience. I would purchase vehicles from this dealership again.

Ilona Legesse

9 de abr. de 2015

This visit was for my 60k tune-up. I was satisfied with the service.

Kurt Armbrust

9 de abr. de 2015

I took my car in for its first service. MC was great and helpful. Stephanie and Deanne were awesome too. thanks for the sgreat ervice..

Brett Wynne

9 de abr. de 2015

Was a great experience shopping for a car with Harris Ford! They made it easy and enjoyable and will be back!

James Stonehocker

9 de abr. de 2015

Every thing was taken care of in a timely fashion. Staff was helpful with trying to keep my costs down and only taking care of what was needed.

Christopher Day

9 de abr. de 2015

Keep up the good work. The shuttle service is a big help, and it was clear what I needed to do to pick up the vehicle when the service was finished.

Michael Gallagher

8 de abr. de 2015

It was easy. I was able to schedule an appointment when it fit my schedule - I was offered a shuttle ride to and form work, and my truck was ready when promised.

Boyd McPherson

8 de abr. de 2015

I have found both the sales staff and the service team to be very good to work with and there seems to be a sincere interest in meeting my needs. They are very receptive to my questions and concerns.

Carl Petty

8 de abr. de 2015

I have my Ford Escape serviced at your dealership for one reason - Danielle Ross. Her level of customer service is obtained by very few. As a consultant, Ive been involved with customer service groups around the country in various businesses. I just wish Danielle would teach others what fantastic service looks like!

Brian Huff

8 de abr. de 2015

Great job my mechanic did an awesome job! This survey is making me angry I just want to say a few words now I will never take your survey again.

John Erickson

7 de abr. de 2015

Service was prompt and professional. My car was kept clean and everything was completed just as asked.

Chris

7 de abr. de 2015

I came in to Harris Ford looking for a new truck with my daughter and the service level they guys provided was way beyond my wildest expectations. I had been to a few other dealers and nothing was coming together. I was close to the point of giving up after I had a particular bad experience earlier in the evening. My daughter talked me into giving one more chance. There was a truck I found on their website that I liked so I used the instant message function and got in contact with their sales guy. He was extremely helpful and great taking me through the whole process, he included my daughter making her feel comfortable and even put her favorite cartoon on the TV while we negotiated. They definitely have a top flight sales their on your hands over there! I worked with the Manager to iron out the details. I was amazed at his patience and willingness to walk me though the details of the incentive and interest rate options that were available to me. He was very flexible, not pushy at all and was a real pleasure to work with. We came to an agreement and I signed the deal! I then went back to get all signed up. The finance guy was very nice and efficient at getting me and my daughter in and out so she could go home and go to bed. He talked me through all my warranty options so I could understand them and was an overall great guy. I am not the type of guy that usually writes these kind of letters but I was literally blown away by the staff. Harris Ford definitely earned yourself a repeat customer and I have been telling all of my friends and family what a great experience I had over there. Anyway thank you for the great truck. Its the first time I have ever left a car dealership completely happy with the entire experience!

Lyle Norton

7 de abr. de 2015

We purchased a C-Max Energi. Appreciated the fact that our questions were answered and we weren't made to feel pressured.

Karen Mather

7 de abr. de 2015

I purchased a 2014 ford fiesta in April of 2014. The service at Harris has always been good and the staff attentive. I do appreciate the updates as to what is going on with my vehicle while I am waiting for the vehicle to be finished.

Annette

7 de abr. de 2015

Quick turn around for turning in a lease and leasing a new one.

David Johnson

6 de abr. de 2015

Very friendly personnel and the work was done on time and within the estimate give tome.

Michelle Lind

2 de abr. de 2015

Easy to work with, accommodating, easy going fun group of guys! We liked them, will probably buy another ford from them when the time comes. Good people! Weird to say when talking about a car dealership. :)

Rinda Evans

1 de abr. de 2015

Danielle Ross went above and beyond to assist me and make my experience with the service department smooth and easy. Thank you Danielle!

Valued Customer Desert Isle Inc

1 de abr. de 2015

outstanding service with prompt responses. paperwork was completed in a timely manner. freight was included as we desired. the experience overall was fantastic.

Eric Fisher

1 de abr. de 2015

Always a pleasure to work with Mike Erickson and his service team!

Camilia Thomas

1 de abr. de 2015

Just sat a little to long for a oil change but overall good

Greg Berg

1 de abr. de 2015

Danielle was really friendly, helpful and was able to get my vehicle in with short notice. I had to pay more than I had planned on, but everything else was great!

James Mccleskey

31 de mar. de 2015

Purchased 2012 Escalade in February with conditions. Dealer would be in touch with my wife to set up appointment and provide a rental vehicle for the duration of the service. During the course of the servicing of the conditional items, the vehicle was found to have severe and irrrepairable damage, as stated by service dept personnel.With minimal discussion, the dealer moved to make the transaction right by offering a replacement or comparable vehicle. It took a few weeks, but an acceptable replacement vehicle was found, and the parties retransacted for the replacement vehicle.This was a particularly difficult transaction for both parties, and Harris Ford handled it about as well as I could have expected them to; in particular I would like to thank Bryan Kelly, and Tyrone for the outstanding service provided.

Jack Eschrich

31 de mar. de 2015

Danielle Ross was, as always, very helpful and efficient.

Laine Berning

31 de mar. de 2015

Thank you. Fast, Friendly, Efficient. We'll be back.

Stephen Snee

30 de mar. de 2015

Harris Ford has always taken great care of me. since 1992

Kenneth Murray

30 de mar. de 2015

My service advisor was very helpfull in providing useful information towards possible solutions to prevent future damage to my vehicle above and beyond normal maintenance required. Repairs were completed in a timely manner and I was very satisfied with the quality of the mechanics work. All of the staff was very friendly and helpful in making sure I needed any assistance including the driver of the shuttle service who made it very easy to return to the dealership from my home.

Vivian Shuri

28 de mar. de 2015

I purchased my 2013 Ford Fiesta through Harris Ford. Cory was my salesperson and he was very helpful in assisting me to define what was important to me and finding something to fit my budget. He made what could have been an intimidating experience a lot of fun and I drove away with my dream car. Thank you all for being so wonderful!! Vivian Shuri

vanessa

28 de mar. de 2015

I just recently bought a sport track and I realized that both my key alarm doesn't work and they didnt explained how to used the pass code for the door and Ac doesn't work. Hopefully they will fix it with no charge.

Gina Scott

27 de mar. de 2015

Friendly and fast while providing excellent service!

John Doe

27 de mar. de 2015

Staff was great!! My truck was finished in no time. I was also given a courtesy ride to work and picked up.

Eric Fisher

27 de mar. de 2015

Mike Erickson and Harris Ford is always a pleasure to work with. I've had ongoing issues for the last 4 years with my Fiesta and didn't get very far with the dealer I purchased it from in Snohomish. Harris Ford has stepped up in a big way ever since with solutions, service, and a smile. I'm not certain if I'll buy a Ford again, but if I do, it'll be serviced at Harris Ford.

Scott Mcewen

27 de mar. de 2015

I own a 2005 F-150 Lariat that experienced an engine hydro-lock under 75,000 miles. I contacted Harris Ford and spoke with M.C. in the service department. I explained all the circumstances and Michael(M.C.), had me bring it in to investigate further. Michael concurred that the engine had in fact hydro-locked and had it replaced in a WEEK! It's running like a top and I am so beyond satisfied. Michael and his team at Harris Ford set the standard for professional customer service. If there is ever a issue in the future, I will always go to Harris Ford and M.C., knowing my vehicle is in good hands by honest professionals!

Randy Higa

27 de mar. de 2015

I appreciated being able to get in quickly and get my vehicle fixed. The only issue I had was the oil filler cap was not put back on. Cap was on the battery

Dana Becker-snell

27 de mar. de 2015

I brought in my 2014 focus for the first service and got it back very clean and ahead of schedule. So, I am very pleased with the service adviser and your service department staff.

Zelda Dixon

26 de mar. de 2015

Your staff is always friendly and helpful. Thanks for the experience,

J Garcia

26 de mar. de 2015

My Ford was getting on in years and mileage, so I looked at the Fusion as a nice upgrade. My parentsbhad mentioned how much they loved leasing vs buying, so I created a budget and stuck to it. Harris Ford team got me into a car I liked for the price I could afford and I'm happy I traded in for a nice upgrade. LOVING the new car.

saidaho15

26 de mar. de 2015

At Harris Ford they will work with you any way possible to get the deal done right.. I recommend them to anyone. Thank you The Kelly's

Keith Edholm

25 de mar. de 2015

Due to additional repair needs the final cost was 50% higher than the estimated predicted. Other than that every thing was very copacetic.

David Palumbo

25 de mar. de 2015

Diagnosed and fixed engine problem. Everything was completed in 2 hours.

Mark Henderson

25 de mar. de 2015

Jeremy, our salesman, did an excellent job of helping us find the right vehicle and making the buying process simple and quick. We were able to find the vehicle, test drive, fill out the paperwork, do the financing, and leave with the vehicle in about an hour and 45 minutes. Most dealers would take 4-5 hrs. We were very satisfied with the whole process. It was pain free and we would defiinitely recommend others to you at the Burlington Used Car Superstore. Thanks Jeremy and Duane.

Kevin

24 de mar. de 2015

The appointment was easy to schedule, service staff (Sean) was very pleasant and knowledgeable, and the work was completed on time. The car runs much better now that the work has been performed. A very positive service experience.

Charles Popik

23 de mar. de 2015

30,000 mile service was prompt and done well. I really appreciate the complementary wash and vacuum of inside as my old hands don't work so well anymore.

Timothy Husler

23 de mar. de 2015

The service and support tem provided excellent service to both my vehicle and I.

Vivian Shuri

22 de mar. de 2015

Corey was wonderfully helpful in finding me the right car without any pressure. He listened to my parameters and found what I needed. I am very happy with my 2013 Fiesta. Vivian Shuri

JennyM

21 de mar. de 2015

It has been 12 years since I purchased a car, so I was nervous about the process. Our salesman, Kelly Billingsley, was very easy going and very helpful. I purchased a used Acura MDX and I love it. Harris Ford followed through with everything they said they would. I would purchase from them again!

Christopher Perry

20 de mar. de 2015

the service department was great--job was done on time. service advisor [MC] was very friendly and explained the concerns found with vec.

Marie Dewolf

19 de mar. de 2015

I brought my car in for service in response to a recall letter from the manufacturer.Imagine my surprise when the car was also washed and vacuumed! Thank you!

Clayton Rundle

19 de mar. de 2015

Great service. Had a lube, oil service done quickly. Thanks for Sean for getting us in and out in record time.

Roger Rounds

19 de mar. de 2015

My call to make a service appointment was answered promptly by a real friendly person, whoa! Dan, our service advisor said it's would take 1 hour, whoa again it took 1 hour. Good people good service, we will be back.

Timothy Mason

18 de mar. de 2015

Great service , deal and experience ! Just wished my guy new a little more about the car he was selling. What he lacked it knowledge he made up in superior customer service ! 2 weeks later I sent my best friend to him and he sold yet another car based on my praise !

John Comerford

18 de mar. de 2015

It was a typically great experience, taking less time than expected and leaving me with a safe and clean car.

Doreen Wilson

18 de mar. de 2015

I would have given 5 stars for "how did we do" but...if you are going to claim to have vacuumed and washed my car please do a better job (FYI: No children, no dogs, nothing on the floors except the mats and an empty shopping bag in the back) The last time my car was "washed" the customer service rep was even embarrassed by the lackluster job (she was answering a question about the back up camera so we were looking at the back of the vehicle after my service appointment) Neither of us commented on it but it was a glaring example of a job poorly done.

Teresa Marshall

18 de mar. de 2015

The service Dept is AWESOME! I love that I can get my car in and out quickly and Mike Erickson is always willing to go the extra mile.

Jamie Christensen

18 de mar. de 2015

2014 f150....jon williams and the guys that worked on my deal really went above and beyond to get me approved for my loan. I was a first time buyer and it wasn't easy getting me approved. My experience was great, it wasnt a bad time sitting for 5hrs +, we had a good time. The staff was always making sure i was comfortable and made sure i was taken care of. I would definitely recommend their services and will be a returning customer......and the burgers were good too!

Michelle Green

16 de mar. de 2015

MC my service manager is still excellent..but the cars performance is in question..Three Torque converters is a little annoying so I'm hoping this fix will last for awhile..I will in the future buy another Ford because I like the products

rcboyd

13 de mar. de 2015

I bought my used Chevy Trailblazer LS in July 2013 and their salesman was wonderful. They were very gracious and accommodating and everything worked out! Then recently a couple of weeks ago, I was contacted about refinancing at a lower interest rate, and that worked out, too! These people are absolutely wonderful. I would recommend them to all my friends and family.

MoC

11 de mar. de 2015

The employees and management at Harris Ford were great; they worked with us within our budget and we feel that we ended up with a fantastic vehicle. They didn't pressure and were also very knowledgeable as well.

Mike Christianson

5 de mar. de 2015

My wife and I bought a 2013 Mercedes Benz M350 4Matic. didnt plan on buying it, but after dealing with Mitch and his staff at the Burlington branch, WE JUST HAD TOO! hands down the best car buying experience we have ever had.very satisfied with the final price of the vehicle.great people!!!!!!!Thanks again to the Burlington branch and the whole staff.Good luck too all there and i will recommend all car shoppers there.Thanks again,Mike and Carrie Christianson

JC

15 de feb. de 2015

I went to Harris Ford to check out a Mitsubishi Lancer they had for sale from their sister dealership. The salesperson I worked with, Nate, was very gracious and fun to talk with. He took me for a test drive then let myself and my pal take the car for a no-pressure test drive on our own. He was able to answer all of my questions and offered me time to think about the car overnight before buying. I also worked with his manager Bob and a finance specialist Dan, both of whom were very kind and professional. I am happy to have an overall great dealership to bring my car to when I need maintenance and repairs in the future.

VWagner

14 de feb. de 2015

My friend Florencio was an amazing help when it came to getting me a car I "wanted" & it was able to fit in my budget! THANJ YOU HARRIS FORD!

HWarr

9 de feb. de 2015

We were looking for a truck for several weeks. We found one that fit our needs and it was at Harris Ford. Gil Fret was the sales person that contacted us...we worked with him via email for a day or two. We then set an appointment to see the vehicle. Gil went above and beyond to make sure my husband and our family was happy. His extensive product knowledge, along with features and benefits of the truck impressed us. There was not a question he couldn't answer. Our son very much appreciated his time there while we were in the finance office. Overall, excellent experience. Great job Gil Fret!

Bridgetcf

9 de feb. de 2015

I was very pleased with my experience at the Harris location in Everett WA. My Actually recently bought a car there and he referred me, they were very friendly and were able to get me to finance my first car by myself, without having any credit. They really worked with me to make sure I was happy. At first my car had a few problems I noticed within a few days, and Harris happily took the car to the nissan shop and payed for all repairs and also payed for a rental car. They really went out of their way to make sure I was happy, I love my car and love the team there, they are very friendly and caring, I recommend them to all my friends and family.

jamie

4 de feb. de 2015

My credit was less than par but harris treated me like it was perfect and found a car in my price range. I would highly recommend harris to all family and friends. ...

Babek

31 de ene. de 2015

They don't have a good way to show the cars to the customers , I mean it's better to make a website to Show the cars to customers. Other thing, they checked our credit for five times before telling us.when I checked my credit report I surprised to see the five hard inquiries.

Shawna

12 de ene. de 2015

these folks are horrid all of them. We came in needing a car quick as my car broke down, we had a preapproved loan ready to go and we just had to pick a car. the salesman showed us one car and acted like we weren't worth his time. We liked the car though so we pulled the trigger. The salesman said that gap would be included in the price of the car as well as a two year warranty so we were pleased. We were in a hurry and didn't take the time to pay attention to the fact that a 11000 dollar car had just turned into a 17000 dollar car. No warranty or gap was rolled in, it was added to the top. Also, we were told we could pick up the car the next day. At 5 pm the next day we got a call saying one more day, I complained and they gave us a rental car which had all of the gauges out. Now three days later we are here to deliver the check for the car and they are making us wait over two hours now to hand them a dang check. These people will take advantage of you, as a human to another human I am writing this to save you the headache of dealing with them

mike

9 de ene. de 2015

I didn't get a screaming great deal on my new truck purchase but they had just what I was looking for and the final price was reasonable. I couldn't have been happier with the transaction. I would recommend them and will do business with them again.

sally

22 de dic. de 2014

This dealership offered me $2,000.00 for my trade in car that was worth $8,000 minimum. I felt this was not a good faith offer so I sold it privately for $12,500.00 and bought my car elsewhere.I liked my sales guy, but I also found it to be a high pressure management format with way too many salespeople following me around. Ease up and be fair to old ladies!

shannonlee123

21 de dic. de 2014

Would definitely buy another car there. Love my focus. They were willing to work with me on financing. Merry christmas. I don't have anything else to say, but the stupid thing require 25 words.

sahunsinger

19 de dic. de 2014

I was impressed with the friendly sales staff and customer service. They worked with me to get the best rates and payments I was comfortable with. I left to drop off my car and i was told they would detail the jeep but when I picked it up it was not detailed. They did put gas in it though. Overall a good experience.

Emerald City

9 de dic. de 2014

My car broke down and I needed a vehicle right away and they helped me get a great rate and payment in my budget. I was very surprised how quick they got me approved and on the road.Thank you.

primo425

4 de dic. de 2014

Guss is an awesome sales man, and he was very respectful. went way out of his way to find me a car that matches my needs and style.

DH

5 de nov. de 2014

Made arrangements in advance to view and drive car. Arrived and car was not on their lot - had to go to Everett. Original sales rep was "busy" so gave me off to new guy - 2 months on job. He didn't know which car I had interest in - also car was not clean, had a leak and had mold both in driving area and all through the trunk - would not recommend this dealer.

Buick2006

25 de oct. de 2014

The salesmen whether neither pushy or rude but, gentlemanly and knowledgeable.. What impressed me most they were honest and would work with you so that you got thr car youe wanted. Would go back to them any time.

naomi.killian

13 de oct. de 2014

I bought a used Ford Escape at the used car superstore in Burlington. The Finance manager got us a better loan after we had already decided to buy the car. Sorry don't remember his name. At the Lynwood store, Eric Wray worked hard to find something we would be interested in. When he couldn't find anything, he was honest and told us about the Escape that we bought even though it was in Burlington, and he didn't make anything off of it. Two very good examples of integrity in your staff.

peasely

2 de oct. de 2014

A year ago we purchased from Harris Ford a used Pacifica. This year it suffered severe mech. failure. Harris Ford allowed us to trade it for a newer used Ford Escape. We are very relieved that we no longer are paying for a "dead" car. Thank you Aaron Osborne of Harris Ford!

Papajim64

27 de sep. de 2014

Started out with a local used car dealer, after a year of good payment record these guys gave me a call and not only got me a better intrest rate but a real nice truck, something I would have never thought could ever get, thank you for the great new start

Candice

26 de sep. de 2014

In the beginning I was not truly "car shopping" when I visited the dealership, just a "looker" ~ but with a 12 year old vehicle that was in need of enough repair that it would be equal to a full year of new car payments I easily became a better listener as new car options were presented to me. I was nervous... but very quickly I knew that I had made the right decision and had found the right place. My Salesman (Erick K.) stayed with me from beginning to end, until I made my final choice. I felt like he was knowledgeable about the vehicles I considered and the sales process as a whole. He helped me get into something brand new at a (much) lower than expected payment. The financial department was equally as helpful. The process was fairly quick and was made to look like "clock work" as they handled all the paperwork needed for closing. I completely trusted the entire process, without doubt. I left Harris Ford Lincoln that night in my beautiful new Tuxedo Black Lincoln MKZ. I love my new vehicle, and I'm having a lot of fun with it. I get compliments all the time and I can easily rave about the dealership, Erick and the MVP Service that can be expected. Plus, At the time I was unaware of the service (free) that a Lincoln owner gets, and the Referral rebates/payments that I would receive when I recommended Harris Ford Lincoln to my neighbors (who bought 2 vehicles right after I did) and my friends. Getting those extra surprises was nice too. I was "sold" in many ways and have been made into a repeat customer for sure! I even took the time to vote for this dealership when the "The Best of Western Washington" voting started last week.

kryanw9

26 de sep. de 2014

Being a first time buyer at a dealership I was expecting unfamiliar lingo, pressure, steep pricing, and quite frankly a nerve-wracking experience. I was delighted and impressed with how simple and seamless of a process it was. In fact, it didn't feel like a "process" at all! I had the pleasure of being assisted by Aaron Osborn. Never once did I feel pressured, confused or overwhelmed - which was a very unexpected, pleasant surprise. Everything was laid out for me in black and white. If I had a question he had an answer. He actually made everything EASY. To put it simply, I couldn't be happier with my buying experience. If ever I'm in need in the future of a new car, I know exactly who to call. Aaron has earned my business for a lifetime. Doing Business with him was almost like sitting down for coffee with family. I would highly recommend Aaron Osborn and the team at Harris Ford of Lynnwood for any automotive needs you may have.

TinMan3

26 de sep. de 2014

I have been buying and leasing vehicles for the past 5-6 years from Harris Ford from Used to New and in all price ranges. My first ever loan was a car loan that they obtained on my behalf, which me helped me to gain credit history, and that had been repeated many times over the past few years. Every time I have left this dealership happy with the customer service, the payment amount, and the vehicle I choose. I have gone from SUV, to car, to truck, to cars, and back to a truck and a car now that I have a family! So many transactions that they have come to know me as I enter the building. My last few transactions (lease/purchase) have been handled by Erick as salesman and Brandon in financing. I always send my friends to Harris Ford when they talk about needing a new vehicle and I recommend contacting my salesman in particular. My wife wants me to stop changing vehicles so often, but I know that when I do get the itch again I know where I'm going! Harris Ford had my grandparents business for years and they'll have mine for years too.

jim.vandebogart

10 de sep. de 2014

I have purchased many cars, both from dealers, which I try to avoid, and private parties. Do your research and know what you want and what you want to pay. Then wait. Your vehicle will show up someplace. Be ready to walk if need be. You're not buying a one of a kind. HARRIS FORD IS NOT A VALUE VILLAGE. THEY NEED TO MAKE A PROFIT...BUT IT'S UP TO YOU TO BE INFORMED, POLITE AND READY TO DEAL. TO START WITH, CROSS OFF ALL OF THE TOP LEFT OF THE "DEAL SHEET".IT INCLUDES MOST OF THEIR BUILT IN EXPENCES.ONE OF MANY EXAMPLES : THEIR B & O TAX. Why should you pay that and many more business expenses? DUMP the FLUFF $ and be ready to walk, or talk.. I 've done this and with them and got good deals. Any dealer ship loves an uninformed customer. Be polite, firm, and show respect. It works.

xxjsbxx

28 de ago. de 2014

You won't walk out of Harris Ford with a good deal, they will scam you any way they can. I brought my buddy in to look at a new $60k F350, as I wanted to purchase his trade in, 2011 F350, at trade in price. He bought a new truck from them, and right then and there they agreed to sell me his truck for $1,000 over what they gave my buddy for it, $33.5k, because they had to take it through inspection. This changed within about 20 minutes, they said they had to run it through inspection before they could sell it to me...I could feel the scam coming. Monday, I called to come get my truck, and bring in my F150 for trade, which I had bought from Harris 3 months earlier. Came in, they said my buddies F350 was now $35k, AND they wanted me to take a $6,500 loss on the F150 that I had bought from them 3 months earlier...In short, I have now bought 3 cars from them, attempted to buy another but they wouldn't budge on their price, brought them a $60k truck purchase, lost $6,500 on a F150, lost $13k on a Focus Electric.I think most car dealers are like this, but crazy what dealers are allowed to get away with today.AND...my check engine light came on after about a week of purchasing my 33.5k truck for 35k (they sited inspection costs or two batteries, $2,000 batteries?). I text my salesman Eric Wray about the check engine light, he said they won't look at it because I left them a bad review. I then asked if anything I said in the review was untrue...no response. So not only will you not get a good deal from these scammers, they won't even warranty their overly expensive products. Buy private party, no point in buying from Harris Ford when their warranties and inspections mean nothing.

Mr consumer

24 de ago. de 2014

Buying a car can be a hard thing to do. Having a dealership that goes the extra mile, makes you feel like your their number one concern. A company that makes you feel like your number one, honest ,true to their word there is nothing better then a true dealership that making buying a car easy. We'll if you want that feeling and you want a salesman that give you the price of a car and helps you save money don't go here. They make you feel good and then when you get ready to buy after spending three to fours hours they change the price by $1000 and say that is what we agreed on.

cpagad1

23 de ago. de 2014

Good experience working with this dealership. Friendly people working there. No pressure from the sales team. Worked hat to find financing for me. They were able to our me in a car the same day. Thank you.

Ohsusannah

9 de ago. de 2014

It was an easy sale and very good price. All the individuals involved were a pleasure to work with and they were very reasonable on the trade-in value.

John Schenkel

7 de jun. de 2014

I inquired about a few SUVs and told them what I could afford and told them my credit situation. They responded we will cal you back on what we can do for you. I gave them my information and was expecting a call back be I never received a call back

KeenJoh

22 de feb. de 2014

I wouldnt say that I had a pleasant experince with Harris Ford due to the fact that Richard their sales agent kept calling me and sending me emails right until the moment I submitted my application. After that no contact whatsoever and after my 3-4 day persistence of emailing and calling I just got a text from another employer John, not Richard saying - We are unable to finance your car. thanks John.Thats no way to treat a potential customer. I have been turned down by other dealerships but at least they had the sense and politeness to call me and explain the situation.I wouldnt recommend them to anyone, especially first time car buyers.PS I got a GM certified 2010 Chevy Aveo from Art Gamblin motors and the agent there managed to get all things done from 10 am till closing time.

CMallott

1 de feb. de 2014

Not very happy with the course of events surrounding my daughters choice to view a vehicle listed for sale with Harris Ford of Lynnwood. We had been told initially that the car was at a sister dealership and that it would be on the lot the day she scheduled an appointment to check it out. The day of appointment came, and I sent an inquiry as to the location of said vehicle to ensure it was there, only to be told it was going off to auction, that they did not have on the lot. Keep in mind, they did not know who I was at the time of my contact with them. My daughter was told by the salesman that he was going home sick and handed her off to someone else. It was then almost two hours later that I had the opportunity to discuss the situation. Suddenly, Casey, the saleperson of contact, was on the lot working... and not home sick. When pressed for the location of the vehicle I got both "it's here" and "it's not here." One second it was available for purchase, the next second it was not. Made no sense whatsoever, but they of course invited us to search through their lots, that they had many more vehicles to choose from. Not many within the same price point, of course. When I called them out on the "bait & switch" they most certainly denied it, that they "were helping" us "because the vehicle was in poor condition." Do they NOT inspect the vehicles prior to putting on the lot for sale? That's the indication I get, that either nothing is checked, and prices are simply posted according to KBB or NADA, or they play the "bait & switch" game with younger or perhaps less-sophisticated buyers. Regardless, I refused to let my daughter make her purchase with this dealership, and thanked the salesperson for giving my daughter the opportunity to learn what is the worst about the car-buying process. We did purchase another vehicle, from a different lot. Conclusion: we felt we were being deceived, the promise that the car was on the lot was untruthful, and they don't appear to have any ethics regarding customer contact. I give this place an "F" for overall grade. In case anyone is curious, because the contact I made was through their chat session, I saved it and will gladly follow-up with a written complaint to the A.G.'s office to review the legal aspect of the business practice we encountered.

Mario Lee

10 de nov. de 2013

10/31/13 - This was easily one of the single most enjoyable car buying experiences, that I have ever had. My first salesman, Brandon, was very helpful with providing me with all the information I needed, over the phone, along with follow up calls, too, then my second salesman, David, was the "perfect chioce" for a low key, no pressure approach to helping me get what I wanted & finally, Andrew, in Finance, was an absolute "magician" in being able to make it work, in the Best possible way for me ! You can't go wrong with these 3 guys !! They were really Great !!!

JoeCabanel

9 de nov. de 2013

10/31/13 - This was easily one of the single most enjoyable car buying experiences, that I have ever had. My first salesman, Brandon, was very helpful with providing me with all the information I needed, over the phone, along with follow up calls, too, then my second salesman, David, was the "perfect chioce" for a low key, no pressure approach to helping me get what I wanted & finally, Andrew, in Finance, was an absolute "magician" in being able to make it work, in the Best possible way for me !You can't go wrong with these 3 guys !! They were really Great !!!

Carl Hagler

23 de oct. de 2013

I found a used car online through these guys. When I went in, they no longer had the car (sold it that morning supposedly) and showed me the 2013 Ford Fusions. After a short test drive, I asked about prices. I wasn't looking for all the details, just the retail price of the car. After waiting around for over an hour, Big John came out. He was extremely pushy and made me very uncomfortable. When I thought they were just checking some estimates on the price and potential payments, they actually did a shotgun inquiry that ended up costing my 60 points on my credit score. They didn't tell me this was happening. Not only that, but when I went in telling them I was looking for something to cost around $250 to $300 a month, what they showed me would have been over $400 a month. Didn't listen to me at all and were very rude and pushy. Thanks again for tanking my credit score. DO NOT GO HERE!!!

carltonhagler5

23 de oct. de 2013

After calling ahead about a specific car, I got there to find out it had been "sold that morning". After telling the salesperson what I was looking for, I was shown a 2013 Ford Fusion. After a test drive, I asked about the pricing. After waiting for almost an hour, Big John came out and was extremely pushy, trying to get me to buy a car that was almost double the price I was looking for. They didn't listen to me at all, and then did a shotgun inquiry that ended up costing me 60 points on my credit score. I was almost unable to get the car I wanted from a different dealership at the price I wanted thanks to them. DO NOT GO HERE!

Carol

19 de oct. de 2013

Very prompt reply, worked well with us and had what we were looking for

Phil McCracken

18 de oct. de 2013

I had a wonderful experience recently at Harris Ford and wanted to share it. I came in comparing the Ford Focus with some vehicles I was considering. Richard and his manager, Nate I think it was, were extremely helpful. They asked me a few questions about what it was I was looking for. Richard showed me a couple Focus' that I was told would fit my needs and wants. The test drive was great. Richard didn't ramble on as most salesmen do and didn't sound like a robot spitting facts at me. He really tailored the test drive and vehicle demonstration to what was important to me. I also learned alot about the Focus that I previously did not know. Although I did not purchase a vehicle from them, when I am ready to buy, you can be sure I am coming back to see those guys. Thank you Richard and Nate for making this a fun experience.

KymberB

21 de sep. de 2013

Harris Ford is the #! car dealership in the PNW! From the minute you drive onto the lot until you drive away In a gorgeous new vehicle, the car buying experience is stellar. These people KNOW customer service inside and out and it shows. I have bought from their competitors and let me tell you there is absolutely no comparison. The other dealerships need to take lessons from the quality-driven, customer-care oriented team at Harris Ford. Each step of the process is explained fully so that you are never left wondering. They go the extra mile to make sure that the customer is getting what they want and work with them and their budgets. There is no sales pressure here, only honest, intelligent, caring and personable vehicle experts! Word of mouth is a powerful ally with any business. My friends, family and colleagues are anxious to do business with Harris!! Don't waste your time with subpar vehicles and dealerships. Go to the #1 dealership in the PNW, go to Harris!!

Quest

20 de sep. de 2013

Very positive experience purchasing our vehicle through this dealership. The sales attendant went out of his way to answer my questions about the vehicle over the phone on his day off and brought the vehicle we wanted to purchase to the local auto mechanic early Saturday morning to accommodate my schedule. Thank you!

Mike B

28 de ago. de 2013

We just completed the purchase of a 2013 MKZ Hybrid. We chose this vehicle after looking at Cadillac, Chrysler, BMW and Mercedes. The Lincoln MKZ Hybrid truly feels like a 21st century vehicle. It is very comfortable and gets over 40 mpg city and highway. We actually worked with the sales team for over a month before we made our final decision. They were patient and provided feedback to all of our questions in that time frame. It was clear to me that they felt their product would speak for itself.

Nickol Portnoy

27 de jul. de 2013

Dear Luk, I have just bought a truck from Aurther and I want you to know that he is the best salesman I have ever worked with. His professionalism is the best I've seen. He worked above and beyond trying to find me the PERFECT vehicle and I can say that I am more then satisfied and happy with my new truck. I told him what I needed and he bent through hoops to find it for me, for which I am very thankful. If I know anyone looking for another vehicle, Aurther is the man I would recommend. 10 out of 10.

Katrina

27 de jul. de 2013

Everyone was very helpful after an exhausting five hour drive up from where I live. Doug made sure that we were well taken care of, even washing the car at 9:30 PM before we took it home! Over all, great service and very, very pleased.

APB

22 de jul. de 2013

Fresh out of college, I found myself relocating to Seattle to start my career, but with the car I'd had while I was in school. It didn't take a genius to recognize that making my regular trips to visit family in Oregon was no longer very safe in this car, but with past credit issues I had my bank and credit union telling me that financing a newer vehicle was not an option. Discouraged, I decided to try the dealership route for financing, with relatively low expectations. After filling out an online car loan application on carsdirect.com, I was referred to Arthur at Showcase Motors in Lynnwood (part of Harris Ford dealership) who was immensely helpful in working out a financing plan that they could not only qualify me for, but one that was in my affordability range as well. After finding out financing would be an option, Doug took me out to visit several different lots in search of a car that suited my wants and needs. He was very patient with me while I tried out a few different vehicles, and I never felt like either of these guys were pushing me towards anything I didn't want. At the end of the day I was trading in my old junker for a 2010 Ford Fusion, with financing options that were tailored to my budget needs. It was great to work with people who were able to recognize the changes that came with starting a career to help me out despite my troubled credit history. A pleasure to work with these guys!

bcook66

21 de jul. de 2013

I truly have to many things to list here, so I will get to the gut of it all. On Sunday I purchased a new Ford F350 King Ranch with specific build options, upon returning home after I thought I had purchased a vehicle and traded in two very nice vehicles for it I discovered the balloon pricing and NO Vin Number associated with my vehicle. I immediately called the finance manager and asked what had happened he explained that in case they could not secure my vehicle they had options, um really I ordered a specific vehicle. I didn't know it wasn't secured. Anyhow they also did not provide a copy of what my 74,000 dollars was covering. I demanded a copy of the build sheet, they finally sent this to me later that evening. I noticed immediately they bumped the price on the original document from $67,000 to 74,000 and claimed this was their markup on MSRP pricing saying they receive no discount from Ford. I demanded they cancel the sale and I would be in the following morning to pickup my vehicles, they agreed.Upon arriving of course Mark the sales manager asks for one more try to close me. We ended up agreeing to a price and a SPECIFIC Vehicle located in Sandy, OR.. Only one available on throughout the midwest and west coast. I offered to have my vehicle built if this did not work. On Tuesday morning I received a call from Cassie Marsh advising my vehicle had been secured from the dealer in Sandy, OR and they would get back to me Wednesday to advise delivery date and time. On Wednesday I received another call from Cassie Marsh advising my vehicle would be available that afternoon or by Thursday am and he would advise later in the day. On thursday at 0900 no call, so I contacted Cassie Marsh and was asked to bare with him and what he is about to tell me ( yeah you know thats not good news). I was advised that the dealer in Sandy Oregon Suburban Ford had sold my vehicle out from under them. I advised to Cassie to have my deal canceled. I contacted Pat the sales Manager at Suburban Ford and was advised my vehicle in question had been sold retail on Monday the 15. Hmmmmmm After calming down a bit I called and asked to speak to the owner but mr Pierre was not available. So I was put in touch with General Manager Luke Blackwell who manages all of the Ford Pierre stores, I know I was upset, but I held my tongue the best i could explaining to him what had happened in order to get some resolution. I advised Luke I would most likely take my business else where and got a comment I couldn't believe, (That sounds GOOD).. No apologies nor any attempt to fix the situation. Upon hearing this I hung up and had my oldest son come with me to drive a vehicle back. Upon arrival I held back not screaming or causing any kind of scene, just kill the deal and give me the registrations to both my vehicles and both sets of keys. I was advised by Frank that he could not locate the key fob for my 2013 Range Rover Sport Limited I was advised that Brian? had taken it home by mistake and gave me an IOU sheet from them advising they owed it back once Brian turned it in. I received a call from Cassie advising that they had actually now lost the key fob a $550 + Tax key... I called back asking for Mark Keaton to advise the cost of the key and the first thing out of just mouth was did you even give us a second key.. Although he was sitting there with Cassie when I handed it over with a witness also present. I advised him I had done as explained and that Frank was aware of this as he knew Brian had the key... The saga continues, I will be sure to finish this once complete.

Stephanie

20 de jul. de 2013

Ripley was good, he was patient with me and helped me get a car I wanted

Serena

14 de jul. de 2013

I am very appreciative for the loan I received regardless of my credit, and a chance to start again. The customer service was great! Just took too long to finalize sale. Thanks!

TJ

14 de jul. de 2013

Accompanied my brother today to buy a car, wasn't planning on buying one myself. Doug was so helpful that I decided to look into upgrading my 2010 Ford Focus which I had bought from Harris Ford a couple years ago. The numbers worked out right and everything fell in to place!

Henry Weatherspoon

8 de jul. de 2013

Doug was very easy to work with I would recommend him to anyone for a used car HE WAS THE GREATEST!!!!

70Barracuda

7 de jul. de 2013

Steven and his team took excellent care of us. They are super helpful, in no way pushy, even have a great play area for the kids. They patiently worked with us, providing guidance, insight and information. We purchased both of our vehicles from them in the last 6 months - F250 and Escape. Worth the drive no matter where you live!

AWong

18 de jun. de 2013

This is the second car my family has purchased at this dealership. Ripley and Arthur were very knowledgeable and helpful!

Arcelia

16 de jun. de 2013

I was very pleased to purchase my first car from Showcase Motors, Doug N. was very helpful and patience through the entire process. I will certainly recommend anyone to see Doug N. if your searching for a car. Thank you Doug N.!

W.E. COULSON

15 de jun. de 2013

THEO was the best!!!! Got us into a FAB car with no problem. Everyone was nice, willing to work with us and helped us get what we wanted. They didn't force us into anything. Best experience at a dealership. We will buy all of our vehicles here from now on. We also got a payment lower than we expected... Thank you, to Theo and the team at Showcase Motors

hybridfan

10 de jun. de 2013

Harris Ford is an excellent new and used car dealership. Sales and internet staff are top notch. JMB

Carbon_sandwitch

2 de jun. de 2013

Tari and Ripley were my guides when It came to getting what would soon be my new 2009 chevy Silverado. I don't have the best credit and was in need of getting a new truck. they both bent over backwards to help me get into this new truck. They made sure that I could afford it as well as enjoy the truck at the same time. I brought along my 2 year old son and he even had a good time. I recommend seeing either Tari or Ripley for your next car.

Michael

2 de jun. de 2013

I went to harris ford to get a car, the staff was nice and very helpful and explained everything good.

Launa

1 de jun. de 2013

Danielle my sales women was very perfessional and relatable. I explained my experience from earlier in the day from another dealership and she made sure she explained everything in detail. She gave me plenty of options and invested many hours of her time to inssure I was going to be happy with my purchase. We went to multiple lots and that made me feel special. Thank You Danielle.

LC237

28 de may. de 2013

On 5/21/2013, I filled out an online form with Harris Ford of Lynnwood to apply for a used car that they had on their website. I was completely upfront about my income and the monthly payments I could afford. Casey Marsh, an Internet Sales Rep at Harris Ford called me shortly thereafter. We discussed in more detail my financial situation and the car that I had to trade in. He scheduled an appointment for the following day, and he sent me a confirmation email. Then the next day, four hours prior to the appointment, Casey called me to cancel. He said that the car I was interested in had sold that morning, that I needed to pay at least half the cost of a vehicle as a down payment, and that they weren't interested in my car as a trade in. Why couldn't he have told me all these things before arranging an appointment? He got my hopes up for nothing and I had a friend that was going to come with me to the appointment. I had to call my friend at his work, which was an inconvenience to him because he had made arrangements to take off from work early. As of today 5/28/2013, the vehicle that I was interested in purchasing is still showing on their website. Casey said it was sold a week ago. Either he is lying or they don't keep the website up to date. So, if you are shopping for a car, take your business elsewhere. Don't waste your time with Harris Ford.

David Isgrigg

26 de may. de 2013

Doug and Ripley were very friend and did very good job to get me in a new car I know it was very hard work to get me in a car David isgrigg

Wendy Cornell

26 de may. de 2013

Thanks Ernest for a grea experience. You totally exceeded our expections. Would recommend anyone to you!

Art

26 de may. de 2013

made my dream of owning a truck come true literally speechless

Dan McCants

25 de may. de 2013

Danelle and Arthur we great to work with did what they could to make the deal for my new car.even with some of the challenges. I will refer my friends and family to them. Showcase motors is a great place to buy a car very friendly staff.

New Car Owner !

25 de may. de 2013

I purchased a car from this dealer tonight. The two men who helped us (Nick and Ernest) were great to work with. Ernest took his time working with me on getting into a car. I went in thinking I would not be walking out with a new car, but it was made possible by those two. I'd recommend this dealer to anyone I know who was interested in purchasing a car. Overall, a great experience!

Mark

19 de may. de 2013

Danielle is an asset to Pierre Car family! She was knowledgable and very personable.

Jessica

19 de may. de 2013

I received excellent, fast service in finding a new vehicle. The staff was extremely helpful, knowledgeable and friendly. No pressure. This dealership found me a car when no other dealer could. I would highly recommend this dealership in finding your next vehicle. Art was great and found us a fantastic deal. Ernest was extremely helpful in finding us a new car. So happy and excited with my new car!

Tricia Nielsen

19 de may. de 2013

I have called approximatley 8-10 other dealers and sales people who all told me they could get the job done. Unfortunatly they couldnt. Tari called me and I told him I haver already been turned down. He looked into my situation and I am now leaving with a beautiful Dodge Ram!!!!!!!!! When my credit is repaired I will still be back because of the time and effort that went into getting me the loan all while he was telling me nopt to lose hope. Also I did not break the bank getting my new truck. Simply the best.

matt

13 de may. de 2013

on a personnel level harris ford is very good ,but a very annoying issue is it seems they add $5000.00 to every sticker price (except the mustang they add 9000 .00!!) so they start the buying price with the added dealer market on each car their response is 'we need to make money to stay in business ' the facility is very nice , clean well maintained with plenty of inventory but the pricing hmmm ,we have bought 2 cars from them and managed to get past the starting pricing issue it seems like a waste of time in the buying process

quarteroy

13 de may. de 2013

Awesome place to work with. I contacted them through their website and worked with internet sales guy Casey Marsh. Good guy and no BS. This round of looking for a car took me to quite a few dealerships. After most I wanted to take a shower for all the BS that was thrown at me. Marsh was a no pressure guy who seemed very honest. If he didn't know something he admitted it and researched the answer instead of making the best thing he could think of like some sales people I ran into. Got top dollar for my trade and found the rest of the staff to be very friendly including a very busy sales manager Frank. Good experience, highly recommend for new-car sales.

Jennifer

11 de may. de 2013

Danielle did a fantastic job and made the process of buying a car so easy. Thanks again!

Emily

8 de may. de 2013

I had planned on just looking around. I was still on the sidewalk when I heard a gentleman say, "Hey, looking to buy a car?" I turned around saying, "Kind of. Just looking around a little bit." He then introduced as Ernest. Now this was not the guy who I bought a car from but he got me in the door, which is half the battle. Ernest then introduced me to Tari. He welcomed my boyfriend and I into his office and told us to take a seat. After a few questions about my price range, what kind of car i was looking for etc etc. He asked me what I wanted to do, I said let's just run my credit. After that we talked about my options. The best part about all this conversation was the was no pressure to actually buy a car. I even told him I not going to be buying a car today. Tari said that's fine, you don't have to. He talked about everything with me and made it VERY easy to understand. I had never even walked into a dealership, I had no idea what to except. He then took us out for a ride, just to look. we looked at a few but nothing was sticking. he then said this is it! I looked and he was right. I then drove my 2011 Chevy Malibu back to the dealership. after checking on my loan and him helping drop the monthly payments I started to sign the papers. Author helped me with all of the final paperwork. he helped me actually understand my warranty because those things have a lot of big words. after all was said and done I'm walking away with a car that I love, payments that i can afford and just feeling good about the sale. I would recommend Tari to anyone looking to buy a car. Very easy to talk to and a real gentleman.

D&S

5 de may. de 2013

I just want to take a moment to thank Art and Ripley for their fantastic customer focus and making us feel like we were their number one priority. When we explained to Art what we wanted he only showed us exactly that and didn't look for something I wasn't asking for. When we made a decision and it was time for a test drive, Ripley took us to the lot where the vehicle was and treated us as if we were guests in his home. We thoroughly enjoyed our painless buying experience and will recommend anyone come and see Art and Ripley. Thanks guys! PS...the car had exactly all the options I requested and the color!

chris

4 de may. de 2013

it was a very pleasurable experience. She was very patient and understanding. Worked hard and was a joy to be around. Thank you for all your hard work

Ryann Wheeler

4 de may. de 2013

GO see Ripley! I came here because I heard they help people with not so good credit finance a car. I was skeptical because a lot of places claim the same thing but in the end you always walk away empty handed. I have terrible credit!!!! I even have a repo on my report! I couldn't get a loan for $500 if I needed to. This place got me in a 2011 chevy suv with a perfect carfax and extremely low miles. I did not have to put a huge downpaymet on the car and my monthly bill is wonderful! This place is no joke! Make sure to ask for Ripley! All around amazing customer service! The place is extremely nice looking and clean. I cant stress enough if u have bad credit or are just looking for a good deal on a car go se ripley and he will mqake sure you get what you want AT THE BEST POSSIBLE PRICE!

kerrie heath

4 de may. de 2013

the service from walking in the door was very great the people very nice friendly the car was great we are very happy with it

The Joshua

28 de abr. de 2013

Show case motor: Very professional and straigt forward. she made it possible for me to get what i wanted, and i appreciate the service with a smile!

Yuri Freneites

27 de abr. de 2013

The agent knowledge was invaluable in order to complete the purchase of the car. He made us feel at home and welcome, he work with us and we in kind appreciate it so much. The process was very well explain and all the details of it. The agent waited work with us in getting us a excellent car and what I expect to be a very long relation. we will purchase another car for my wife and this is the dealer we are going to. no doubt about thanks. Josh is an example of what every car dealer should have in staff. Thanks. Josh of HarrisFord in Lynnwood, WA

KristiJoy

27 de abr. de 2013

You know when you're getting ready to go look at used cars and you're gearing up mentally for the haggle back and forth over price, what you want, what you're willing to pay, what you won't live without? You don't need to go through those mental exercises before going to Harris Ford Lincoln! As long as you're dealing with the amazing customer service of Casey Marsh! We not only test drove one, but three cars! His patience as I thoroughly inspected each vehicle was hands down, none I've experienced before...and this isn't my first rodeo of used car buying!You're thinking great, the salesman was nice, but what about the "closer"...well if you have the opportunity to work with Leo, you're in good hands! No 10 times back and forth, let me see if they'll accept that! I came in knowledgeable of the car, the price I was willing, and guess what we saw eye to eye! One time, yes you read that right, ONE time back to get price accepted and it was. A man with character, looks you in the eye when he's talking to you, gives you a firm hand shake when it's done, and I truly felt like it was a Win/Win situation! Not only was he fair on the price I bought my car at but also the trade in value for the vehicle I was leaving behind!I hands down, will 100% recommend all my friends and family who are in the market for either new or used cars to go to Harris Ford Lincoln and work with Casey and Leo!

AshtonsMommy

22 de abr. de 2013

I had a great experience with Daniele at Showcase motors, she helped get me into a new car very quickly and with bad credit.

Amanda, Josh

22 de abr. de 2013

Excellent service, listened to exact details of wants and needs of the vehicle. Best service of buying a vehicle I have had.

nathaniel rojas

21 de abr. de 2013

the treatment was excelent. They help me find the perfect vehicle for the price range i was looking at. Jorge is an incredible salesman and very inteligent about is work.

Brooke

21 de abr. de 2013

Ernest was the best salesman i could ever ask for. josh did everything he promised and the rest of the staff at showcase was awesome. they helped me get into a great car and were extremly helpful. i will deffinately reccomend them to my friends and family. thank you Earnest and Josh!!!!

BRETT R GRAHAM

14 de abr. de 2013

MY EXPIERENCE AT SHOWCASE MOTORS WAS AWESOME. I WAS EXPECTING A SITUATION WHERE I WAS GOING TO BUY A CAR I DIDNT WANT BECAUSE OF THE SITUATION I WAS IN. INSTEAD I WALKED OUT WITH A 2008 BMW WITH NO CASH DOWN. ARTHUR AND ERNEST ARE THE BEST!!!

Zach

14 de abr. de 2013

The ONLY reason this dealer doesn't get a perfect score is because it took several hours to get into the car I wanted because of switch up with keys. Other than that I had a great experience. My salesman Josh was extremely friendly and helpful and I recommend him to anyone who comes here.

PJ

6 de abr. de 2013

I have purchased a car in the past and been through many car buying experiences with others. I have to say that this has been the most positive and smooth experience that I have had when purchasing a car. I will be recommending this place to others i know that are looking to buy a car for sure!!

Brandy White

6 de abr. de 2013

I had a great experience here they made it work so I could leave with a vehicle.. I really appreciate it... Josh Danielle were so good to me and helped us out very much.. They are the best...

Michelle H

29 de mar. de 2013

Have nothing but good things to say about the experience I had at Harris Ford this weekend. Walked away with exactly what I was looking for, thanks to Haakon. He tracked it down, ran to get it, and away we went. When I was hesitant about making a rush decision, he let me take the time I needed to feel confident in my choice. Mike in finance was a lot of fun, and made signing millions of pages tolerable. I would recommend going to Harris, and asking for Haakon. He will help you find just what you want!

Pickering

14 de feb. de 2013

I seen a truck that was perfect for my family that was at Pierre Ford. After checking my credit I was sent to special financing and waited patiently for a call from them with some kind of status. After 2 weeks of calling Pierre Ford and being told they will call me the next day everytime I called. I seen the truck had moved to Harris Ford. I told Harris Ford my situation; that my family and I are only interestred in this vehicle and hadn't heard anything from Pierre ford or there manager. Harris Ford worked very hard in getting my family the car we really wanted and accomplished it despite our bad credit. They keep us in the loop while working on an approval and we didn't have to call to check on the status. We now have are dream truck and was approved in a couple days!

Kate M

23 de ene. de 2013

I was impressed with the service when looking at a Ford Fusion. The one I wanted to try was off site at another dealership up the road and they sent a sales guy with me to try it out. Friendly and knowledgeable!

Evelyn P

5 de ene. de 2013

Danielle was my seller and she was helpful, kind, considerate and listened to my previous experiences in finding a car. She was very professional on the phone and in person and after talking with her, she was willing to pick me up from the transit ctr in Lynwood, she did. I was impressed by her immpeccable words, her work ethic, and professionalism. I told her that I would recommend this dealership to my friends and family. This is a great place to come to get a car even if you have less than perfect credit. Thanks Danielle and the team at Harris Ford, Lynwood. You guys rock!

Laura D

9 de dic. de 2012

I worked with Danielle to get my new vehicle, she made the process easy and clear. All the way from the finance application to the delivery. Thanks for an enjoyable car purchase experiece.

kaestlcj

2 de dic. de 2012

My friend asked me to come take a look at a 2004 F250 Diesel and being a good friend I wanted to help him out. Lets start with the price, last week the price was 10,490 today the new price was 15,580. We had printed off the add with the 10,490 price so the dealership was going to honor it. Gus was not a very welcoming salesmen he only shook my friends hand and did not bother to say hello to me. Bob the sales manger did the same. After the deal fell through and we decided to leave, we asked for the add with the 10,490 price and for some reason the dealership had lost the paper. So we waited for 10 minutes while they looked and finally we went to the front desk and asked for a new printout. The guy printing off our paperwork was very nice and even signed the paper to honor the 10,490 price but the other sales associate sitting behind the counter gave us a dirty look and turned to the other salesman and said ," why are you doing all that" in a rude tone. We will not be back to purchase a vehicle, this place is a joke and they do not care about you.

Paulette Revoir

1 de dic. de 2012

Danielle at Showcase Motors was wondeful! I had a very positive experience

proud owner

25 de nov. de 2012

Had an enjoyable time looking for my first Mustang. Everyone was friendly and Art was very knowledgable and listen to what I wanted. It made it easy to make a decision and didn't have to haggle.

stlswagger

19 de nov. de 2012

Worked with Rikk Holguin at Harris Ford. Honestly, I had not planned to purchase new. I had a trade with money owed still but a new child forced me to begin looking for a larger vehicle. Rikk got me into a new car and almost 24 hours later, there are still no regrets. It was worth the almost 30 mile drive and a few hours of time working out a deal.

Dante Preciado

10 de nov. de 2012

Kurtis Larson at "Showcase Motors" Salesman was really helpful and really did everything in there power to get me in the car I wanted. Would recomend this dealer to anyone.

krisppy

3 de nov. de 2012

i have been looking for a f-250 and they have been very helpful with all questions i ask and not trying to push the sale tacktics

janet neilssen

27 de oct. de 2012

George and Kurtis at Showcase Motors tey treated us with the utmost respect and handled everything very well, if we decide to get another vehicle we will without a doubt come back to this facility for purchase. Again thank both of you so much for your service Clarence and Janet Nesslein

Jake Enos

21 de oct. de 2012

Kurtis Larson at Showcase Motors was very easy to work with and made the buying process easy.

LynxStang

21 de oct. de 2012

I have abysmal credit and I didnt think I had a shot at being approved for anything let alone a 2011 Mustang, I am so happy with the entire experience and I am absolutely thrilled with my salesman Art, he took great care of me worked out all the payment details and got me something I can not only live with, but something that I am absolutely in love with.

Kendra Lundeen

21 de oct. de 2012

These guys go out of there way to get you into a car. They are polite, and friendly. The process was quick and enjoyable

karen jackson

21 de oct. de 2012

showcase motors danille

MR. AND MRS. OSA

20 de oct. de 2012

LOVE CUSTOMER SERVICE...EXCELLENT!!!

Brian Sacchini

20 de oct. de 2012

Our experience with the sales staff at Harris Ford can only be described as top notch and honest. Tari Jones has an exceptional knowledge of vehicles that rivals any mechanics or car enthusiasts that I know and was willing to show us used and new vehicles according to our family needs. His non-aggressive style made us feel comfortable and unpressured which led to a second trip back to the dealership. Tari zeroed in on the correct vehicle and had it detailed and waiting for us when we drove up which made it an easy decision to purchase the vehicle at a fair price which I have never experienced. Once we had an agreement, it took an hour and a half to write up the paperwork and sign the papers which must be record time for any dealership trying to ensure repeat business. Special thanks to Gabriel with his uber computer skills! Harris Ford should be a first stop for any car buyer looking for a new or used vehicle. They have won our business for many years to come?

Elizabeth

15 de oct. de 2012

I was very happy with the service provided by Danielle. Very kind and easy to talk to, made it a whole lot easier to understand the buying process. I am looking forward to referring anyone i know who in need of a car to this place. Showcase Motors. I drove all the way from Kent, and I am very happy i made the long drive! Happy Customer!

Nick P

1 de oct. de 2012

My wife and I first contacted Micah over the phone inquiring about a Jeep we saw on the Harrisford.com website. He was very professional in our phone call so we set up a meeting. When we arrived at the dealership we were greeted promptly and shown the vehicle we called about. He showed us another vehicle that we loved and decided to purchase. He made the wait to work out financing pleasant and we were in and out in no time. The icing on the cake was that we were not trading in our car and needed a way to get our new car home. Micah offered to follow us from Lynnwood to Arlington with the new car. Far and away he was the best sales person we have ever worked with and would recommend anyone buying a car to go see Micah if you want top notch service and someone willing to go the extra mile to make you feel valued.

KAYMORR

30 de sep. de 2012

FIRST I GOT A PRICES ON A ESCAPES WITH A TOW PACKAGE AND 4WD (ONE) SALESMAN..NO CALL BACK! CALLED AND GOT (TWO)SALESMAN (MATT)SENT DEAL ON WRONG ESCAPE.. GOT (THREE) SALEMAN (MARIN)TRIED DEAL ON EXCAPE WITH NO 4WD OR TOW PACKAGE THAN TRIED TO UP THE PRICE OF THE ESCAPE...DIFFERENT SALESMAN, DIFFERENT VIHICLES, DIFFERENT PRICES...MAKE SURE YOU GET THE WINDOW STICKER PRICE AND THE VIN # OFF THE STICKER SHEET SO YOU CAN FOLLOW THIS OPERATION... THE OLD SHELL GAME!!

Got a Great Deal

26 de sep. de 2012

I am so pleased to write a review about my used car buying experience. I was so fortunate to have landed in the good hand's of Roz. Her approach to selling a car was non pressure, yet extremely efficient. She provided us with charm, knowledge, and top class professionalism. Roz is Lynwood's unkept secret! I would highly recommend her to ANYONE who wants/needs a car.

Paranurse

25 de sep. de 2012

I was in need of a vehicle! My friend had purchased a car here about 2 months ago and referred me to Harris. I was met by Haakon Andor at the used car lot, explained my problems to him and never once felt like I was being embarrassed (few credit gliches, car with broken windows). I felt very comfortable working the deal with Haakon and his sales manager and left the car lot with a new car!!! And I was here at the dealership by myself (a woman!!) with blonde hair!!!

James

25 de sep. de 2012

I never in all my years of buying cars have I ever been treated with the respect I received at Harris Ford, I felt like a family member and was greeted and treated like I really counted as a person, not just another customer. the staff members are outstanding and friendly, we need more dealerships and staff like at Harris Ford, notice to all dealerships, you should take lessons on how to treat people with more respect, I recommend Harris Ford to anyone looking for a car, Harris Ford can meet anyone's needs

Cherish

23 de sep. de 2012

Kurtis Larson was ready and waiting for us when we showed up at Showcase Motors today. We had a couple of specifics in mind with what we wanted, and he worked hard to find us what we wanted at a price that worked for us. He even drove us around to dealerships nearby that might have had something we would be interested in. He was really committed to finding us a car today, and we walked away with a great deal.

Gerry

23 de sep. de 2012

On 22 Sept. 12, I had a very pleasant experience in shopping for vehicle, and HARRIS FORD-SHOWCASE MOTORS, really did an exceptional job and outstanding customer service. I was greeted by Ms. Danielle Richardson, and the rest of the very friendly and supportive staff. Ms. Richardson was able to help me get the car that was right for me, one that met my needs and expectations. I give her and rest of the staff 5 STARS, for quality service and has definitely made my stop by there a truly, rewarding and memorable one. Thank you guys! Very glad that you found me and invited me to step in your shop that made me very welcome!

vickie

17 de sep. de 2012

The Service was tremendous, Arthur at Showcasetors Worked with me to get the best deal for the car I wanted & it was a pleasure to do business with him. I am very happy with my new car.

MommaJ

16 de sep. de 2012

Anyone can be a good car salesman but Arthur was GREAT! He was very helpful and honest. This was my first car I've ever financed and after going to many places, I found Arthur to be the one I would recommend anyone to. He didn't sugar coat anything or put anything in front of me that was not in my field of choices. I walked away with what I was looking for.

chiefbootknocka

15 de sep. de 2012

I dealt with Arthur Davis at Showcase Motors in Lymmwood. They were very curtious and worked hard to get me into a nice car within the payment amount that I wanted. I could not have been happier with them and plan to buy my next vehicle here as well.

ErinF

9 de sep. de 2012

The service was very friendly, no pressure. First vehicle we looked at was the one we bought. Thanks to Arthur and Thomas.

Sarabell

9 de sep. de 2012

Danielle was very helpful from the start! She helped us get in to a vehicle that fit our family. Great place!

johnn

8 de sep. de 2012

art and danielle are the 2 greatest salesman you have.

APoet

3 de sep. de 2012

I went to the dealership expecting to receive the run around because I previously been to another dealership, but when I walked in I was greeted by the most welcoming gentleman I had ever met. He was personable, patient, attentive, and dedicated to meeting my needs as well as finding a way for me to get into the vehicle I wanted while navigating through my credit issues. Arthur Davis is an excellent finance manager and cares tremendously about his customers. I give his customer service a 5 star rating!

Range Rover owner

2 de sep. de 2012

I had a great buying experience with Kuris Larson at Showcase Motors. He took his time with me and made sure that I had every question answered to my satisfaction and took the time to allow me to drive all the cars I was interested in without pressure. I felt that he was more of a consultant to me rather than a "car salesman". I would highly recommend him to my friends and family.

reddbear

1 de sep. de 2012

Puchase of new car with credit issues. These guys were great.

Ford Truck Lover

26 de ago. de 2012

Appreciate Kurtis Larson's work ethic, knowledge of the Ford product and willingness to be patient with us (we have been 'shopping' for a few months). Thank you Kurtis! Guy LOVES his new truck!

JOE_DIRT706

26 de ago. de 2012

TOM FORBES OF HARRIS FORD ONCE AGAIN DID AN OUTSTANDING JOB HELPING ME AND MY WIFE TO GET A SECOND CAR. I HIGHLY RECOMMEND THEM, THERE CUSTOMER SERVICE IS TOP NOTCH, SEE FOR YOUR SELF...

Mamacita

26 de ago. de 2012

Would like to acknoledge the staff at Showcase Motors. Upon entering we were greated and acknoleged by Kurtis, Tari, and Tom. They exceptional customer service, and deal we received went way beyond our expectations. I would like to thank all the staff for making our car buying experience a complete pleasure.

MAGNUM

25 de ago. de 2012

my sales person Tari Jones was very helpful. found me a great car.

Loves my Dodge PU

25 de ago. de 2012

We just purchased a newer used truck, and Curtis was our sales person. His customer service is excellent; answered all of our questions, didn't pressure us, got us better financing than we had gotten with our credit union, and the overall experience was great. We would recommend anyone looking to purchase and new or used vehicle to look here and work with Curtis to help you buy a vehicle and George to help you with financing your vehicle.

SFeliciano

19 de ago. de 2012

I'm a first-time buyer who recently relocated to the Bothell area and in need of a car. Needless to say, I was a little intimidated by the buying process. I was put in touch with Danielle, the saleswoman from Showmotors in Lynnwood. The initial phone call was a friendly one, yet I was worried because of my not-so-great credit history (full-time student with debt), and I wasn't sure I would get into a good vehicle for a good price. She and her supervisor worked with my challenging credit and got me approved! The best part??? They actually worked with the price and lowered it to ensure I was happy. I walked away in a beautiful SUV and am very happy! There was little to no pressure - they are definitely not sales sharks; they are knowledgable though. All-in-all, I highly recommend the team at Showcase Motors!!

Morehorsepower

18 de ago. de 2012

I was apprehensive about going into a dealership as my credit isn't the best. My salesman Nick was very easy going and helped me find just what I wanted. The whole process from start to finish was painless and relaxed. Because they are such a high volume dealership, they have the buying ability to get you approved. I would highly recommend them to anyone looking for a new or used vehicle.

Truck Buyer

18 de ago. de 2012

Danielle at Showcase Motors was great! She spent a lot of time with my in my truck buying process. The overall buyting process has been really lengthy. I'm here at the dealership for over 2 hours and haven't signed any papers yet. The facility needs a lot of updating, although the customer seating area is nice with it's TV and leather sofas.

Ford Focus Fans

9 de jul. de 2012

I went to Harris Ford to look for a very good priced new gas-saver sedan. I ended up test driving a 2012 Ford Focus and then spent some time looking at their used vehicles. Since nothing stood out in the used vehicle selection, we went into the office to run some numbers and that is what really made me like this dealership so much. They did not ask me to run a credit app prior to doing ANY negotiating. They asked me the normal questions like 'what it would take for me to buy the vehicle today' and I gave them a number, a few minutes later they came back saying they could hit that number and then we moved forward with the credit information. This is the first dealership that I have been (Ford or otherwise) that was able to hit my price range for a new 2012 Ford Focus. I was very surprised and delighted! The Sales Person Doug, the Sales Manager Nick, and the finance manager Mike weere not only awsome but they worked with my wife and I the whole way through the process. Even when it came down to the additional options offered (extended warranty and the like) they were able to allow me to add on some of those options without breaking my very tight budget. In addition they gave us many different finance options (from banks and credit unions, to length of the loan) and allowed us to totally customize the additional features that WE were most interested in. I would definitely recommend this dealership and the staff to my Family and Friends looking for a vehicle!

Lincoln lover

2 de jul. de 2012

I have leased my last 2 vehicles from Harris Ford (Lincolns). They had the BEST selection, service and the deal was amazing~!!

DaoAK

30 de jun. de 2012

These folks made me such a good deal that I ended up buying TWO vehicles and am quite pleased with both deals. Gil and Mark were especially helpful and enjoyable to work with.

comdep

11 de jun. de 2012

Buying a vehicle is always a bit stressful, but I must say there was really no stress involved with this purchase. David was easy to talk to and got us a super deal on a very nice truck. Definatley a thumbs up. Thanks David!

unhappyinwa

12 de may. de 2012

This dealership practices both the "backdated contract" and "yo-yo" scams. They will call you back several days after you sign contracts and take delivery to say that you need to come back in to resign the contracts because they "made a mistake" on the original one. The new contract is then backdated to the date of the original contract, which is illegal in the state of Washington. RCW 46.70.180(4) states that a dealership must contact a customer within four days from the date of the signed contract to let them know if financing was accepted or rejected. They did not contact me for nine days.Upon the advice of my attorney, I have filed a formal complaint with the Washington State Dealer Licensing Board, as well as contacted the State Attorney General's Office and the Better Business Bureau. BUYER BEWARE!!!!!05/11/12 UPDATE -- Luk Blackwell of Harris Ford has been in contact with me tonight in an attempt to mitigate my situation. I am impressed that he responded to my complaint so quickly, and hopefully we will be able to come to a resolution of my situation. It is encouraging to know that someone at the dealership closely monitors online consumer complaints and is at least willing to help. Thank you, Luk. Hopefully we can come to an amicable solution quickly.

kikadora

3 de dic. de 2011

Buyer beware of this internet business devopment manager who will lure you in and take you for a ride. He wont show you any upfront cost breakdown but will show you a monthly payment plan for your potential purchase. Don't get fooled like I did. Only when I was in finace did I realize I had signed up for all the extras without prior knowledge, service package, extended warranty, diamond fussion package and Cilajet. I was never offered the opportunity to pass up on these extras and when mentioned to the "closer" as I'll call him I got a look of disbeleif. Now I come to find out that the closer missed the ball on my license fee's and I owe the $63.00 to get them. Not a big deal but let's face when does the thievery end; never again will I purchase from this dealership. Consider yourself warned.