Normarie Nunez

13 de jul. de 2016

I am very pleased with my new car. The customer service was great. I like how John Hair the sales consultant explained everything to me. Made me feel super comfortable. He helped me with the new features in the car I couldn't be more grateful. He deserves a 10 for satisfied customer here.

Sue & Charles

9 de jul. de 2016

We purchased a used Altima at Harte and we had a very positive experience with our salesperson, Scott. We truly appreciate the upfront approach to providing us with their best price. We are not big fans of the "back and forth" approach to buying a car and the "pushiness" that sometimes happens with salesman so this was a refreshing experience! Once we made the decision on which car we wanted, the actual purchase and pick-up was seamless, quick, and efficient. Thank you!

woodscar36

24 de jun. de 2016

I've been coming to the dealership for over 10+ years, I'm driving my 4th Nissan vehicle from Harte Nissan! I've always received great customer service and any issues with my cars are handled professionally!

Adrena

19 de jun. de 2016

I'm just going to start off by saying John Hair is amazing! A week ago, my mom took me and my brother to Hart Nissan to in hopes find me another vehicle. Soon as walked in we were greeted by Mr John Hair. He introduced himself and asked how he could help us. I told him I was expecting my first child and I needed a reliable vehicle that I could count on for my child's safety. As I looked around and seen the prices and the many many vehicles on the lot... I was quickly overwhelmed! John swooped in and saved the day and led me to the Nissan Rogues and I fell in love with the Nissan Rogue . Long story short, I drove out of there with a 2013 Nissan Rogue! Thanks to Mr John Hair I feel secure enough in my vehicle for my child and I. Thank you! Thank you!!

Crystal

19 de jun. de 2016

Well a week ago I took my daughter into the dealership looking for a Roque. Soon as we walked in here comes a very nice young man by the name of John Hair he was very nice right from the start. I explained to him what we were looking for and didn't want anything to expensive and I wanted something that was very reliable because as he noticed that my daughter was very much pregnant. So between myself my daughter and my son we were very much set on one and in the next few days we met with a very nice finance guy and after my daughter was happy and relievedo that she had a 2013 Nissan Rogue so on behalf of myself my son and especially my daughter we just want to say thank you to Mr John Hair for giving us excellent customer service from the start. And this is from The Johnson Family

SPP

15 de jun. de 2016

Service at this dealership is excellent. they work with you to make sure you leave out happily & with everything you wanted. Not a lot of places care enough. However, I recommend everyone to come here. The sales consultant I worked w/ name John Hair was right on point, he made sure I understood every bit of information and checked on me throughout the wait process. He's a great consultant. Thank you guys for your service. I love my new car

DINSA MEHTA

4 de abr. de 2016

I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - attentive, patient and personal service, knowledgeable and professional people all around, helpful rather than pushy. The showroom is a bright, relaxed space which is a welcome contrast to the soulless production lines that describe most dealerships. The truck was gleamingly prepared. My Sales Consultant - John Hair - and the General Manager - Damen Polance were both excellent and a pleasure to work with.

dinsa77

3 de abr. de 2016

I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - attentive, patient and personal service, knowledgeable and professional people all around, helpful rather than pushy. The showroom is a bright, relaxed space which is a welcome contrast to the soulless production lines that describe most dealerships. The truck was gleamingly prepared. My Sales Consultant - John Hair - and the General Manager - Damen Polance were both excellent and a pleasure to work with.

Jamie

15 de mar. de 2016

Everyone at Harte Nissan is amazing. Damen Polance, the general manager, was exceptional! He went above and beyond to answer all of my questions. John Hair was very knowledgeable about my vehicle and helped me understand every inch of it. I left the dealership knowing every detail about my car and felt great knowing if I had any other questions they would be more than happy to help me out. I definitely recommend this dealership to anyone looking for great service and a great vehicle.

briannalk

1 de mar. de 2016

When I walked in, I was greeted by Kevin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too many questions, and I did most of the talking. I test drove a Nissan Rogue and then afterwards decided to negotiate. I'm not sure if it was just his personality or if it was because it was towards the end of the day, but Kevin seemed irritated and a few times I felt like I received attitude from him when I was trying to negotiate. Negotiation is a big part of car buying, and I wanted to make sure I was getting the best price for what I needed. The sales manager Brett was a great help, very personable, outgoing and friendly and came over and was able to give me a great deal. I went home and slept on it and called the next morning to tell Brett I wanted the car, and he said he would get it ready for me. When I returned that late afternoon, I again was greeted by Kevin. Kevin was mostly quiet, did not know much in terms of the process and things that had to be done, the iPad process we had to go through before I could leave with the car, and it felt like it made the process longer. Kevin did not seem very knowledgeable yet about the company and about the cars and the buying/leasing process. He also began complaining about personal issues as we were waiting around, which I understand everyone has, but it made me feel uncomfortable. Overall, I am happy that the sales manager Brett was able to get me a great deal on a car that I love, but I was unhappy being stuck with an in-personable rookie sales associate, especially being a return Nissan customer.

briannalk

1 de mar. de 2016

When I walked in, I was greeted by Kevin Sumlin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too many questions, and I did most of the talking. I test drove a Nissan Rogue and then afterwards decided to negotiate. I'm not sure if it was just his personality or if it was because it was towards the end of the day, but Kevin seemed irritated and a few times I felt like I received attitude from him when I was trying to negotiate. Negotiation is a big part of car buying, and I wanted to make sure I was getting the best price for what I needed. The sales manager Brett McAloon was a great help, very personable, outgoing and friendly and came over and was able to give me a great deal. I went home and slept on it and called the next morning to tell Brett I wanted the car, and he said he would get it ready for me. When I returned that late afternoon, I again was greeted by Kevin. Kevin was mostly quiet, did not know much in terms of the process and things that had to be done, the iPad process we had to go through before I could leave with the car, and it felt like it made the process longer. Kevin did not seem very knowledgeable yet about the company and about the cars and the buying/leasing process. He also began complaining about personal issues as we were waiting around, which I understand everyone has, but it made me feel uncomfortable. Overall, I am happy that the sales manager Brett was able to get me a great deal on a car that I love, but I was unhappy being stuck with an in-personable rookie sales associate, especially being a return Nissan customer.

D.Spell

21 de feb. de 2016

Awesome experience working with Harte Nissan. I had my eye on a 2014 Nissan Quest, and based on other reviews I decided to go here to get it. I worked with John Eberhart and he was great. The process was fast and easy, and the next day my daughter and I left Harte Nissan with the vehicle I wanted. Two thumbs up to Harte Nissan, and 5 stars1 I'd be glad to recommend anyone that wants or needs a car to come to Harte Nissan.

Liz

31 de ene. de 2016

Purchased a used Pathfinder yesterday and it was the easiest car buying experience ever! Everyone was so kind, helpful and understanding trying to make it painless for myself and my 4 year old daughter- going above and beyond to make it a fun experience for her. Sales Consultant John Eberhart was stellar and professional, as was Sales Manager Jeff and Adam in Finance. If you are in the market for a new/used car this is the place to go!

Mustang guy

22 de ene. de 2016

What I liked best was how when we were talking pricing, it was all very clear as they would present a spreadsheet of price, rebate, trade in, taxes, fees, etc and the final out the door price. So when negotiating, you really knew where the numbers were coming from. Adis and Lincoln were both friendly and professional. Also, I felt like there weren't a lot of games going on so it was a quick process to conclude the deal. Great experience!

Malvern

22 de dic. de 2015

I went to Harte Nissan after my sister purchased a car there . Sales Associate John Hair, who also helped my sister with her purchase, assisted me with mine. John was awesome and very knowledgeable. He answered all the question I had and got me the exact deal I was looking for. I would recommend John Hair to anyone look to purchase a car.

dh0913

9 de dic. de 2015

I came in looking to buy a used Nissan Altima. I had several cars picked out that I had found online, and came in to the dealership looking to test drive and make a cash purchase. I worked with Joe Zappia (not listed as an employee on Dealer Rater...big shock), and the guy fit every stereotype about used car salesmen. During the test drive, he received a text message and acted a little squirrely and said "I'll deal with that later". Sure enough, when we sit down to discuss price, he claims the text was his manager saying the car we drove already had a deposit on it. Yet the "financing" of the "other buyer" was "bad", so "maybe" they could sell it to me. Sure enough, he comes back with a quote above list and says its the best he can do. Even if any of that were true, what does it say about someone to offer to sell a car that someone else is purchasing? I walked out and took my business to another Nissan dealership in the area.

ChrisC

23 de nov. de 2015

Went in to look at altimas. John Hair never made us feel pressured to buy. He was very polite, and knowledgeable. Anwsered all question we had, and did everything he could to get us the best possible deal! I would definally recommend John Hair to anyone interested in buying from this dealer.

Satisfied buyer

14 de nov. de 2015

Ben was awesome, very knowledgeable and not pushy. It really came down to his personality and attention to detail as we already had a great offer from Crowley on a very similar vehicle. Ben didn't push off on another salesperson or let us wait in the lobby for 20 minutes after a test drive and ignore us. His friendly demeanor and sense of humor made the whole process painless.

RMackey58

9 de nov. de 2015

I went to this dealer for service for over 5 years when I owned a Nissan and they were the absolute BEST. I should know, my husband was a service adviser at New Country Motors for 10 years with 24 total years in the business. He would tell me if they weren't good because he knows everything about this business and even he was impressed which is hard to do. Unfortunately, I decided to buy a Volkswagen this time and can't believe the crappy treatment I'm getting in the service department at Mitchell VW in Canton. I am almost ready to trade this car in for another Nissan just to come back here. I miss all the guys especially Victor Schmidt. He was the BEST service adviser ever, and if I say that you know it's true. I always looked forward to coming here because I knew the guys would do right by my car and me. I forgot how much worse it could be somewhere else - Take my word for it, these guys deserve awards for their service, you won't regret coming here.

Tracey Menafee-Hie

5 de nov. de 2015

I love Harte Nissan. Staff such as John hair and the Sales Manager Lincoln are amazing.

Amy Spencer

5 de nov. de 2015

We just leased a new 2015 Pathfinder with Harte Nissan in Hartford. Scott MacDonald is excellent. He wasnt pushy, he listened to what kind of vehicle we needed for our family and found us the perfect match. Scott MacDonald is one of the friendliest, most knowledgable sales people I have ever worked with. He found us a perfect car, for the price we were looking for. My children are happy with all the new space they have in the new car! I wouldnt buy or lease a car anywhere else but here. This is our second car we have leased here and we had nothing but great, fast customer service.

Trayluv38

4 de nov. de 2015

John Hair is an amazing salesperson I as long as he is around I will always buy a car from him and Harte Nissan. The best service ever!!!!

David U.

23 de oct. de 2015

We had a great experience with Harte Nissan. I had a quick communication via email and a phone call on Friday. Arrived on Saturday at 1pm and left in a new Rogue at 5pm. Salesman John Eberhart and General Manager Lincoln Baboolal were awesome. This was one of the few times I didn't have to hassle over the sales price or trade in price. Lincoln was very fair in both and was able to give a better price on both compared to what was offered on the phone the previous day. I accepted the trade in and sales price without a second thought. We've never started and completed a purchase that includes driving away in a new vehicle in the same day before, and this was fantastic. Finance Manager Anni Sheehan was great to deal with also. She was very friendly and didn't attempt to pressure us into buying anything we didn't want. From start to finish this was my best experience ever purchasing a new vehicle. I would definitely come back and highly recommend them.

Keith

12 de oct. de 2015

John Hair treated us great at Harte. He showed us the exact cars we were looking for and didn't try to "sell" us on anything. I had 5 months left on my Nissan Rogue lease and I walked in looking to purchase a Frontier. He showed me exactly what I was looking for in the Frontier and gave us his best and honest pricing. Unfortunately the truck just wasn't In my price range so they cut my lease short without penalty and put me in a brand new Rogue for the same monthly payment that I had. So easy!!

Larry Enderle

6 de oct. de 2015

My wife and I were in on a Sunday and your sales department was short handed. John Eberhart our salesman did a good job. He told us if we were not ready to make up our mind after the test drive their were other customers waiting.( I could tell he felt bad) This did make us make a snap decision but it was a nice one. . Was disappointed upon delivery the car only had a 1/4 tank gas. John said he was told not to fill it up. Ann did a great job. overall a pleasant experience Their was some confusion on added accessories I was not informed of. I was assured later this mistake will be rectified. Scale of 1-10 the overall experience 7.5. I will recommend to others.

THE BUCKNER'S

6 de oct. de 2015

WOW !!! JOSEPH ZAPPIA IS THE BOMB AND A TRULY GREAT SALESMAN EVER, MIND YOU I'VE HAD MY SHARE OF CARS. THIS IS WHAT HAPPENED I HAD GOTTEN MY HUSBAND OF THE LOT NISSAN VERSA IN GROTON, CT THEY TREATED US GOOD BUT MY HUSBAND FELT THAT FOR THE MONEY THE CAR WAS NOT A BIG BANG, SO AFTER ALMOST A YEAR HE SAW THE T.V. AD ABOUT THE LEASING PROGRAM, SO WE HEADED TO HARTE-NISSAN NO APPTS. AND WERE GREETED BY JOSEPH, GREAT GUY HEARD OUR DILEMA AND BY NIGHTS END WE DROVE OUT WITH A NEW LEASED 2015 NISSAN ALTIMA FULL POWERED TECNOLOGY FOR ONLY A $20.00 INCREASE OF WHAT HIS 2014 VERSA MONTHLY PAYMENT WAS. THANKS TO JOSEPH ZAPPIA WHAT AN ALLSOME SALESMAN HE HELPED US SOO MUCH. MIND YOU OUR CREDIT AIN'T THAT GREAT. THANKS SOO MUCH.....

Antia S.

2 de oct. de 2015

I shopped online first and narrowed down my choices to 3 different cars sold at their corresponding dealerships. My first appointment of the day was at Harte Nissan. John Hair made me feel comfortable and completely at ease with the test drive and answering any questions I had. I did not feel pressured in any way nor did I feel like I was being taken advantage of. Honestly, I was ready to purchase right then but decided to do my due diligence and keep my other 2 appointments. All that did was confirm that John Hair and Harte Nissan was the best choice. They gave me the best price for my trade in, transported the car of my choice from West Haven in pristine condition, and John thoroughly showed me all it's features - even making himself available if I had additional questions in the future. It was the best experience from beginning to end and I highly recommend this dealership!

happy family

20 de sep. de 2015

We started our search online. Immediately we were given reasonable options. Once in the store, the service was fantastic. They worked with our family to give us the car we wanted within our budget. They didn't have it on the lot but had it shipped and fully loaded in less than 3 days. We were asked several times if we had any additional questions or concerns and walked through the maintenance program that is offered. If you are ever in Hartford, stop by and talk to John Hair. We had a great experience and recommend Harte Nissan in Hartford to all who want great service.

PCMark

27 de ago. de 2015

After much research looking for a comfortable crossover vehicle my wife and I went to Harte Nissan to look at the Nissan Rogue. We were looking at vehicles outside the dealership when Babak came out and introduced himself. After listening to us describe what we were looking at and what our priorities were he expertly assisted us in assessing our choices and options. This was our first stop and we considered it more of a fact finding visit and by the end of our time there we were owner's of a new 2015 Nissan Rogue. There was no high pressure sales pitch, only the feeling that we were dealing with someone sincerely interested in helping us find the right vehicle. Babak was professional, personable and pressure free. Our paperwork was handled by Anni Sheehan and she was also wonderful to work with. We highly recommend Harte Nissan, Babak Pazoki and the 2015 Nissan Rogue!

2013 altima

25 de ago. de 2015

Great place very helpful staff first time there and going to make it my main dealership to go to for all my needs special thinks to Sylvester he really took care of me with my car thank you very much Harte Nissan the place to go

Glovine C.

20 de ago. de 2015

Went to five different car dealers and received no response like the one I received from Hart Nissan. Not only that I experience great customer service, but the sales consultant preferably John Hair, went above and beyond to make sure I walked off Nissan lot with an reliable and terrific vehicle. And overall, John made me feel right at home by making sure my wants and needs was to the best of my liking. Thank you Hart Nissan of Hartford Connecticut for making my next chapter on my journey in life a lot more easier...

Court128

13 de ago. de 2015

I started the process of purchasing my 2011 Murano on line, and a few hours later I ended up going into the dealership to test drive the car. When I walked in, I was met with a smile and was told that I would be working with Babak. He was in the middle of another transaction, but as soon as the receptionist made Babak aware that I had arrived, he turned, smiled and said, as soon as I am done with this customer, I will be right with you. Once, Babak completed his previous transaction, I had his full attention. The few things that stuck out to me about Babak, was his professionalism, his knowledge of Nissan, his pleasant demeanor and his patience. When you have two individuals bombarding you with questions, it can be a little overwhelming, but Babak, didnt break a sweat, he was wonderful. He went over every inch of the car and explained the various features. He made the purchasing process very easy and I didnt feel pressured to purchase my Murano.Unfortunately, I had to pick up my car on the day that Babak, was off, but he made sure everything was set for me to pick up my vehicle, and Babak also responded to my various emails throughout the day. I would defiantly recommend asking for him if you are planning on purchasing a car from Harte Nissan Hartford.

Andrea R

27 de jul. de 2015

Scott MacDonald was the right salesperson, at the right time. He made the nerve-racking experience of buying a new car stress free and pleasurable. Purchasing the car was quick, easy, and hassle free. Everyone at Hart was really nice. My daughter needs a car and were definitely going to see Scott in a few months.

Alexander S.

10 de jul. de 2015

Our salesman John Eberhart was fantastic, very knowledgeable and versatile. When the car we were looking for was getting sold as we walked through the door he walked us out to the lot and was able to find a comparable vehicle for us in no time. Overall, the experience fantastic for us being first time buyers through a professional dealership. Can't stress enough how well John treated us, really great guy!

brittneyleighphotography

25 de jun. de 2015

Scott MacDonald and the Harte Nissan Team turned what could have been a complete nightmare into a happy ending. I bought a 2013 Nissan Sentra SV in Dec. 2014. Right before driving away, Scott and me talked about a spot on my back bumper that we both thought was just buffing wax. Fast forward to June 2015, I had a problem where my trunk wouldnt open and it was under warranty. I brought it to another Nissan dealer who told me that my car had been in an accident and my warranty wouldnt cover the repair yet my carfax was clean. I called Scott and the next day I had a loaner car and he confirmed my vehicle had been in an accident and that they were the only other owner of the car, but had no record of any kind of accident. Instead of saying that I was out of luck, Scott went to management and told them that the car had indeed left the lot that way in a show of total credibility and integrity. Scott and Damen then worked a deal that put me in a 2015 Sentra SV, taking over my upside down loan and drastically reducing the cost of the new car. They then went above and beyond to finance my new car at 0% and include an extended warranty, all the while making my payment less than what I was currently paying. Scott, Damen, and Ahsan worked to rectify and take responsibility for a mistake and fix a wrong. In the end, Im happy with how they handled everything and now I have a brand new vehicle! I will be sure to make Scott my sales professional down the road.

Brittneyleighphotography

25 de jun. de 2015

Scott MacDonald and the Harte Nissan Team turned what could have been a complete nightmare into a happy ending. I bought a 2013 Nissan Sentra SV in Dec. 2014. Right before driving away, Scott and me talked about a spot on my back bumper that we both thought was just buffing wax. Fast forward to June 2015, I had a problem where my trunk wouldnt open and it was under warranty. I brought it to another Nissan dealer who told me that my car had been in an accident and my warranty wouldnt cover the repair yet my carfax was clean. I called Scott and the next day I had a loaner car and he confirmed my vehicle had been in an accident and that they were the only other owner of the car, but had no record of any kind of accident. Instead of saying that I was out of luck, Scott went to management and told them that the car had indeed left the lot that way in a show of total credibility and integrity. Scott and Damon then worked a deal that put me in a 2015 Sentra SV, taking over my upside down loan and drastically reducing the cost of the new car. They then went above and beyond to finance my new car at 0% and include an extended warranty, all the while making my payment less than what I was currently paying. Scott, Damon, and Ahsan worked to rectify and take responsibility for a mistake and fix a wrong. In the end, Im happy with how they handled everything and now I have a brand new vehicle! I will be sure to make Scott my sales professional down the road.

Bonnie McLean

9 de jun. de 2015

First of all the Salesman I had Ben Gallup was fantastic. He made me feel so welcome and couldn't do enough for me. He let me take my time test driving the Rogue and the Altima. My final choice was the Altima and I love it. Ben showed me every option in the car before I left the lot right down to connecting my phone. He showed me around the facility so I would know where to go for service, scheduled my first oil change. I couldn't be more impressed. You have a beautiful facility and it's only a 28 minute drive for me. I would recommend Harte Nissan to anyone. Thank you so much.

armb

1 de jun. de 2015

I recently purchased a vehicle with Harte Nissan in Hartford, CT. The experience was wonderful from start to finish. We worked with Mr. John Hair, who listened to us regarding what we wanted in the vehicle as well as what price range we wanted to be in for our monthly payments. He was able to work with the manager to get us what we believe to be the best price for the vehicle we bought (Nissan Rogue). The manager was also very respectful and not condescending like some managers that we have met while shopping for cars. There was a no hassle attitude from both John and the manager and that made for a pleasant experience. I would definitely recommend John to anyone I know that is looking to buy a car. Well done Harte Nissan.

armb

1 de jun. de 2015

I recently purchased a vehicle with Harte Nissan in Hartford, CT. The experience was wonderful from start to finish. We worked with Mr. John Hair, who listened to us regarding what we wanted in the vehicle as well as what price range we wanted to be in for our monthly payments. He was able to work with the manager to get us what we believe to be the best price for the vehicle we bought (Nissan Rogue). The manager was also very respectful and not condescending like some managers that we have met while shopping for cars. There was a no hassle attitude from both John and the manager and that made for a pleasant experience. I would definitely recommend John to anyone I know that is looking to buy a car. Well done Harte Nissan.

Sue Correll

28 de may. de 2015

I already had a Rogue and wasn't sure if I could trade it in for a newer make and model, given where I was in the terms of my current lease. Initially, I spoke with Ani, the finance manager, who was extremely helpful and very willing to have me discuss my situation further with a sales consultant/leasing specialist. I explained my current lease terms, my budget, what I was looking for in a car, and the sales consultant, Babak Pazoki, could not have been more patient helping me through the decision making process of keeping my current lease versus that of trading in my old Rogue for a newer make and model. After looking at Rogue's that fit was I was looking for, and discussing finance options/lease terms, he allowed me the chance to test drive the vehicle and ask any further questions. Due to conflicts in my schedule, Babak was extremely understanding that I needed to think about my options, and get back to him when it was convenient for me. I never felt pressured to buy, and he even offered that if this was not the time, that he and Harte Nissan would be here to help when I was ready.

Ange

24 de may. de 2015

If you want a used Nissan go see a Jay and Anthony at Harte Nissan. They were very responsive to my urgent needs. With two jobs and two kids , I have little time to spare. I really appreciate the "no negotiating" policy. They gave me the bottom line and then processed the transaction smoothly. When I needed the car, the new plates had not been received. So they sent me home with dealer plates for weekend!!! Can't beat that service!

Lisa Y

14 de may. de 2015

My husband and I recently purchased a 2002 Pathfinder from Joe Zappia at Harte, what a great experience! Joe went over the entire vehicle twice, once when my husband test drove it and the second time for me when we picked it up, he was very thorough, and treated us like we were buying a new car, not a 2002 pre owned. When we need another vehicle, we will definitely keep Harte Nissan and Joe Zappia at the top od our list!

Msj001

9 de abr. de 2015

I just purchased a Nissan Rogue!! And I am stoked this was my first car purchase from a Large Car Dealer because I was always nervous that I wouldn't be able to get what I wanted but I was very surprised...... The service was phenomenal, from start to finish. My Salesman was Matt Forgue, he was amazing he made sure that he did all that he could to get me in this car! All I can say is hands down I will definitely purchase again from there!!! I have already recommended friends and family.

Carmine

4 de abr. de 2015

I bought my Murano based on info that a new salesperson gave me, and it was backed up from what I read online at Nissan USA. Well that info was very misleading and it was that info that made me decide on the Murano. If I had researched the specs better and the salesperson was better informed on all the specs of the Murano I would have made a different choice. It was during the first week I found out that info was wrong. Now I don't blame the guy, he was new and there's always a learning curve. So when I went back to the dealership a week later Damon the sales manager brought myself and the salesperson into his office, the salesperson admitted he didn't double check the info and for good reason, the 2015 Murano I purchased had almost identical specs to the former model years but it was a brand new body style and design. Bottom line is the salesperson had the integrity to say he was wrong and Damon the sales manager steped up to the plate and made the corrections nessary at absolutely no cost to me. I'm now a very happy customer and I cant recommend this place enough. The only reason this is not a 5 star is that I have not used the service department enough to know how well they work.

Zelda.Z

2 de abr. de 2015

Great purchase experience of a pre-owned certified Nissan Rogue with Harte Nissan! The sales person we met is Joseph Zappia, who is very professional and patient ask every question we have during the whole process. He also made good recommendations on the cars based on our specific requirement. Highly recommend his service to anybody who would buy a car from Harte Nissan.

jessynissan

17 de mar. de 2015

Came in to get a better deal these people literally ran me out the dealer. Tryied to pick a car that they wanted not something I wanted. Then had a attitude. I didn't feel like a customer felt more like a victim.

Kay's Trucking, Inc.

16 de mar. de 2015

Our sales representative, John Hair, was very knowledgeable with the process as well as the vehicle. He was very friendly and courteous and we would definitely recommend him. The staff was also very professional and accommodating and we will not hesitate to refer Harte Nissan!

Jennifer Hayner

16 de mar. de 2015

I went to look at a Versa Note back in September of last year. Lincoln Baboolal was so helpful. He helped me narrow it down to what I really wanted. I went back recently and bought the car that I had looked at previously. Joe Zappia helped make the transaction smooth and easy. He entertained my parents, which took the pressure off me while I met with Annie. He made buying a car a fun and pleasurable activity....Not Stressful, which was a change for me!! Thanks Joe, You ROCK!!! I would definitely do business with Joe again. He knows what's up and how to make the experience enjoyable!

David Heikoff

15 de mar. de 2015

I recently purchase a Nissan Murano from Harte Nissan and had a very positive experience. Ben Gallup was very helpful and knowledgeable. He always went the extra mile to make my wife and me feel comfortable during the entire buying process. The reason I purchased at Harte Nissan is because I had a great experience 2 years ago when I purchased a Nissan Altima. The routine service performed on the Altima has been quick, clean and well done. It is very important to me to work with a service dept. that I can trust. We also had a very positive experience with Annie in the Finance Dept. She gave us several financing options from which to choose and we never felt pressured during this process. Thank you Harte Nissan, Ben Gallup, Annie and the entire dealership for making my most recent purchase experience a very positive one.

JimG

4 de mar. de 2015

When deciding on a vehicle to buy I did extensive research, I test drove every car in the category to make sure I was happy with the vehicle. I would either call ahead or just appear at the dealership. In the instance of Harte Nissan I called ahead. John Hair, the sales consultant assigned to me, greeted me and had the vehicle I requested ready to go for me when I got there. I test drove the vehicle and explained to John that I was not complete in my evaluation of vehicles. He understood and did not push me into making a decision. I left and continued my research. However, I was impressed with John and how he handled and respected my need to complete the process. After test driving all of the vehicles, which was weeks after my encounter with John at Harte Nissan, I could not stop thinking about how professionally John handled me and was impressed by his demeanor and personality. I ended up going to Harte on a Saturday and was not going to leave without a car that John sold me. I was a tough negotiator and he along with the sales manager and general manager we're able to come to an agreement. I will say both the sales manager and general manager were a pleasure to work with as well. Although I am not "Nissan" guy I think my next vehicle will be a Nissan from Harte based on my experience and as long as John Hair is still there..

Drea

1 de mar. de 2015

The service was great. As soon as I walked in I was being taken care of. Within a few days I was able to take my new car home. Every single person that helped me with the purchasing process was extremely helpful and cooperative.

Johnny Russo

28 de feb. de 2015

John Hair is my New Guy at Harte Nissan (Great Guy). I have been driving a Nissan for 12 years with a new one every 36 months and have never had to do anymore than change the oii. Thats what I call Dependability!l

dave b sentra owner

27 de feb. de 2015

I had Scott MacDonald as my salesman at Harte Nissan and he was awesome! Very friendly, knowledgeable, and he went out of his way to make me comfortable in my decision. He always gave me options as well as the general manager Damien. They never pressured me into buying a car once they new i was looking they just guided me in the right direction...would strongly recomend buying a vehicle from there and dealing with Scott as a salesman!!!

CasieP

19 de feb. de 2015

My experience at Harte Nissan was fantastic. I initially inquired online and Katie quickly got back to me with a response. She acknowledged my needs and soon after I received an email from sales representative Babak Pazoki. He immediately informed me that he was there to answer any questions I may have and soon after we set up a time later that evening for me to arrive. I wasn't able to arrive until after there hours of operation, and he stayed there for me. He had a couple of cars picked out for me prior to my arrival, which I was very impressed by. Once I had chosen a car, he explained everything there was to know about it. We went for a test drive, and aside from my being impressed by the car itself, I was also VERY impressed by his knowledge & expertise. Once we got back to the dealership, his first question was one of most importance How did you like the car? I loved it! He gave me all of my options, and was more than happy to give me a couple of days to think it over. But it didnt take more than one night. The next day I went to pick up my Nissan Sentra SL and Babak was waiting for me with my new keys. He went through ALL of the features that the car included, and really took his time in doing so. Once again, impressed. Next up, I met with Ahsan who works in the Finance department. He was very personable and instantly made a great first impression. He went over all of the final numbers with me and made sure I understood everything he was explaining to me. Finally, I get to take my car home! Babak helped me empty my old car, & congratulated me and then I was on my way. Babok TRULY made my choice a very easy one.. If I was going to give my business to any dealership; it was Harte Nissan. I will be a returning customer for many, many, years. Thanks again Babak & all of those at Harte Nissan. Casie

Angelica

19 de feb. de 2015

First time at Harte Nissan in hartford and i can say they do great business our sale person Scott Macdonald was very informative and answered all our questions and was very nice. Thank u for getting me in my new car :)

adamo0926

11 de feb. de 2015

Visited Harte for the first time for some minor service on my 2005 Nissan Altima. I was super impressed with the people at the dealership and their organization and attentiveness. I had no appointment and I was in and out in about 45 minutes. I also checked out their listed prices for certain types of maintenance and they were very competitive prices in my opinion.I must say I am usually skeptical of dealerships but the people at Harte inspired my trust right off the bat just by how they conducted themselves. I just purchased my Altima about a month and a half ago from a used car dealership, and now I have found where I will be taking it for service.I left there extremely happy and they have earned my business. So when the time comes for more extensive maintenance on my Altima, such as tune up, brakes, etc. Harte is where I will be going.

author2015

26 de ene. de 2015

I had a great experience buying my Mom's new car from Harte. Alicia was very knowledgeable and helpful throughout the sales process, especially in selecting accessories. Ahsan was really personable and assisted me in selecting coverage beyond the factory warranty. He was also conscientious of my requests and organized the paperwork for my Mom's signature just as I wanted. LaQuea was so bubbly and friendly and brought a lot of enthusiasm to the car pickup process. She also rounded out of the necessary final details, from insurance coverage to the grand tour of the vehicle features, all with a bright smile. I also liked how Harte is very techy - the virtual desktop paper-signing tool and the flash drive of documents in lieu of a stack of paper was a nice touch.

John Hair

19 de ene. de 2015

I had a beautiful experience buying my car the people was friendly and welcoming

Mark D

14 de ene. de 2015

Just signed my second lease with Harte Nissan, I must say that they deserve a patience award for dealing with me! I wasn't sure what vehicle I wanted and drove several cars and trucks before I settled on a 2014 Frontier Pro-4X. Mike V. was very patient and willing to have a graphic removed as I really didn't like it on the hood. He also went out of his way to make sure the bed-extender was included. Lincoln Baboolal, the Sales Manager was very helpful and willing to do whatever he could to make the payment fit our budget. They also took care of the last 3 months of my existing Maxima lease. I was very happy with the sales process and you can feel confident that this dealership is a no pressure, high satisfaction, dealership. I highly recommend them!

Tyler Timek

12 de ene. de 2015

I just bought my first brand new car this past weekend. I had Joseph Zappia as my Sales Rep and he was an awesome guy. Helped me out with every question I had and made buying a car as simple as possible. I even asked him about putting tints on my Nissan and he brought me to his personal car to show me the tints on his! Couldn't have gotten better service from anyone else!! The place itself is beautiful, very big and everyone there is very friendly and there to make your time with them appreciated. I would recommend buying a car from Nissan Harte because of the great service I got when I went.

Carla P

3 de ene. de 2015

John was a very nice sales person defeniatly woulld recommend

Kris

3 de ene. de 2015

Bought a Nissan Murano today after dealig with Scott McDonald. Didn't intend to but today but timing, service, and hospitality told me it was the right deal. No pressure sell...just made a great deal in a great way. Love the car....appreciated the service.

Emily

2 de ene. de 2015

Ben Gallup and Annie were the best! They were very accommodating, and helpful. I wasn't planning on buying a car that day, but the price was right, and Ben was great! Annie walked me through every important financial step, and I did not feel rushed at all. They both were very nice, and easy to talk to. The staff was very friendly as well. Excellent experience!

Satisfied customer

30 de dic. de 2014

Michael finelli was are sales person and he wasn't pushy. He was helpful and informative. Very nice guy. Would definitely do business with him again.

luz Flores

27 de dic. de 2014

just purchased a new sentra at harte nissan michael finelli was my salesman he was the best would recommend him and finance manager anni sheehan thanks again guys your the best.

satisfied customer

20 de dic. de 2014

Just purchased a pre-owned rogue and all i can say is go see Michael Finelli!!! Service, attention to detail and overall experience was just superb. I'm sending all of my friends and you too!

carol66

18 de dic. de 2014

Nikel Whyte was very informative and helped me with a great car within my budget. Will look forward to working with him again. My husband and I are truly grateful for his help an

Nick

9 de dic. de 2014

Great customer. Mike finelli was very knowledgable and gave me a great deal on my 2011 altima.

Jennifer Strong

5 de dic. de 2014

Thank you so much Scott MacDonald and Harte Nissan for an incredible buying experience! I am so happy with my new car and I couldn't have asked for a better process! Scott was friendly, knowledgeable and thorough!!! I highly recommend Harte Nissan and Scott to anyone looking for a positive car buying experience!!! THANK YOU THANK YOU!!!!

Yvette Porcell

10 de nov. de 2014

Just when I thought no one would approve me, I made the right choice by choosing Harte Nissan. Mike Finelly was excellent. Quick process. I love my truck thanks to him. I recommended a couple people. N I know they will also be satisfied. Thanks again Mike! Youre the best

Ron & Beth

9 de nov. de 2014

Thank you John Hair. My wife & I appreciate the patience that you showed us. Whatever our concerns, or questions that we had, you were there to assist us. You and the other members of the Harte Nissan team treated us right. When we are ready to go looking for another car to purchase, we will think of Harte Nissan first!

Dennis

21 de oct. de 2014

First time at Harte Nissan. This is a 1st class dealership and my salesman Scott MacDonald is the best !!!

americansafe

17 de oct. de 2014

I found the cargo van I was looking for at Harte Nissan. The commercial sales manager, Jody Weinand went above and beyond in helping me buy this van for our company. I came from 600 miles away to get this truck. Jody provided all the information I needed before, during and after the sale and even picked me up at the airport. The folks in finance, Anni and Ahsan made the deal work smoothly financially.I would not hesitate to purchase a vehicle from this dealership again.Dan TerrignoAmerican Safe & Vault ServiceCleveland, Ohio

Joy Reid

8 de oct. de 2014

I purchase a Nissan Rouge at Harte Nissan in Hartford, CT.. My sales person was Michael Finelli the best sales person ever.Mr.Fenelli was very helpful to me with all my questions about just about everything.. I will recommend him and The Harte Nissan Family to any one looking to buy a car

jelly

5 de oct. de 2014

The sales team at Harte were easy to work with, honest and straight forward. Would recc them highly

Lynn Z.

30 de sep. de 2014

I was very pleased with the service received by LaQuea. She was very knowledgeable, not pushy at all, but willing to do whatever it took to find me the vehicle I wanted. I love my 2015 Rogue! The office in Hartford was very comfortable and clean. Felt very much at home there and would recommend to anyone looking for a Nisaan.

Tom

21 de sep. de 2014

Bought a 2013 Nissan Pathfinder from Adis (one of the many sales people on the floor" and it was one of the easiest transactions! I had made a mistake on my insurance and they helped me threw the process all the way. Harte is a quality dealership you can trust!

Choosy Customer

18 de sep. de 2014

This was my third new Nissan vehicle from Harte Nissan. Both sales and service people are knowledgeable and professional. Overall, a very positive experience.

Harte Nissan

18 de sep. de 2014

Scott MacDonald is a great salesman. He didn't pressure me into making deals I wasn't sure I wanted to make. Allowed me to consult outside people for input on deals when we got closer to making one, and hung in there with me as I took almost a year in finally making. I hope Scott is still at Harte when the time for me to get another car comes around.

Rogue fan

14 de sep. de 2014

My experience was wonderful. My sales associate John Hair came in on his day off to let me pick up the car at a time that worked for me. The price was arrived at in a professional and fair manner.

Carolyn

9 de sep. de 2014

I was a first time shopper at Harte Nissan, and my salesman was Scott MacDonald. I could not say enough about the hospitality I was shown, nor could I rant enough about Scott. He gave us his cell phone number, and I even called him with a question when he was not at work. He was absolutely the best. I would highly recommend this dealership, and this salesperson to any friends, family, etc. Thank you

tony

7 de sep. de 2014

Sales Consultant very helpful great customer service.

Melyssa

5 de sep. de 2014

Scott and Annie are great!! Definitely go see them for great service!!

Dave

4 de sep. de 2014

I went over to Harte Nissan to look at a 2013 370Z Nismo Coup to see if it was something I liked while actually sitting in it. John Hair asked if he could help me. I told him I was actually thinking about a 2014 that was at a different dealer further away, but since Harte was close, and they had a Nismo I was wondering if I could sit in it. He was not offended, and obliged me a sit in the car.....I knew now it would be the car for me. I told him I was not fond of Red because it attracts too much attention, and I really had my heart set on a black car. He was so polite and curteous, and asked what it would take to "make me color-blind" toward the vehicle. I rattled off a lowball price, and he came back with Jeff, the sales manager. They beat my offer by $700.00! Now I knew I needed a test drive. My God! It drove & performed so nice! I told John I still needed to mull it over with my girlfriend, No problem. Also since the car was a "Demonstration Model" that had been at the local mall, there were numerous scratches. Jeff said they would be able to buff them out. When the car came back from detailing, it looked better, but hard to tell because it was very overcast. After doing the paperwork with Hashan, the finance officer, I took her home. It rained hard that night, and the next morning ALL of the scratches showed up in the bright sunlight. Danielle with customer care called to ask about my satisfaction, and I mentioned the scratches, and that I was supposed to bring the car back that day for the Simoniz Coating. John met me in the parking lot and got Jeff, who looked at the car and said he needed to get the General Manager, Damon. Damon looked at the car, came back and said it would definately need some re-spraying & body work, and that he was going to pay for it. the Simoniz coating would not go on until the paint/body work was done, and i was satisfied with it. He really put my mind at ease. I will be dropping the car off this Saturday before I head to FL for a week of training for my job. They even offered to pick me up/drop me off while the car goes in for work. I am so pleased with the professionalism exhibited by friendly staff at Harte Nissan. every one of them, especially John, my salesman were just the nicest people, very knowledgable, and NOT pushy in any way, shape, or form.

KaryanneC

21 de ago. de 2014

Harte Nissan is definitely the way to go when looking for a car. They worked so well and diligently on finding us the car that we wanted and best fit our needs. The process was stress free and we couldnt have asked for better service! Scott Macdonald & Ashan were more than willing to go the extra mile to help us into our new car. We would definitely recommend the dealership as well as the employees to anyone!

MattC

21 de ago. de 2014

Harte Nissan was an awesome dealership to work with. They made our car buying experience a breeze and stress free! The employees we worked with-Scott Macdonald & Ashan-were so helpful & honest! I would definitely recommend this dealership as well as the Scott & Ashan to anyone looking to buy/lease a car!

Manuel

17 de ago. de 2014

I went in to purchase my first brand new car in years. This dealership was recommended to me by someone I trust. I went in on a Friday, found a car I liked, and was able to take it home on Monday. The staff was friendly, professional, and fast. I am definitely enjoying my new Versa.

"Retired Golfer"

1 de ago. de 2014

I just completed getting my fourth Nissan in five years from Harte for my two sons, my wife and myself. My latest experience was excellent, with both the salesman Adis Becirovic and the Finance Manager Mr. Ahsan providing my wife and I a professional and pleasant environment, as well as expedient service. The entire process was completed in one day, as I picked up and drove off with my new car the evening I selected my car. I would highly recommend Harte Nissan to anyone looking for a new car or to lease a new car, and would like to do it in a professional and low pressure environment.

onemillionquestions

26 de jul. de 2014

This dealer gave us the best deal of all Nissans in the area. In checking with online resources, we got a very good price and added perks for using this dealer. John Hair helped my husband and me and he was very patient and willing to answer all questions and any concerns. We already recommended this location and salesperson to family members who are looking to buy a car with such new features and that is this good-looking. :)

Christhephoneguy

14 de jul. de 2014

When there to get my 07 murano services while scott mcdonald helped me look at some new cars. While walking around the showroom and the car lot he knew everything that needed to be known about these cars and what he didnt know he didnt hesitated to ask and find out for me. After 2 days of car shopping and returning to look at cars i made my decision and came out driving my 2014 pathfinder.

Crystal

2 de jul. de 2014

I went to Harte Nissan because I got a flyer in the mail and didn't expect it to be different from any other dealership that I've been to in the past. But I was pleasantly surprised when I got out of my current car only to be greeted by Scott MacDonald, who made me feel very comfortable from our first interaction. Everyone at the dealership was so friendly and the financing department really went above and beyond to get me into my new car. I liked how my sales rep, Scott knew just about everything about the car and what he didn't know he found out and he wasn't pushy at all!! I will literally never buy another car from anywhere else other than Harte Nissan. Thank you to all the staff there for making my day and making me the proud owner of a 2014 Juke!!

Carlos

30 de jun. de 2014

John Hair was the sales man I worked with and he was very attentive to my needs and wants and I left harte Nissan happy and in a new 2014 Nissan1 I highly recommend

Delaia Vega and Luis Jaiman

23 de jun. de 2014

My experience at Harte-Nissan was great. My sales rep Jean Eddie. was patient, friendly and had a good sense of humor which made me feel comfortable with our masculine car. I didn't feel forced to buy into anything and was given honest answers to my questions while buying our used car. Also, the finance manager Ahsan S. was knowledgable and great too! To be the first time financing a car this experience was great. Thanks. Harte Nissan group!! =]

Joselyn Guerrero

23 de jun. de 2014

I purchased a 2014 Nissan Altima and i love it.... I had a wonderful experience with Harte Nissan, they are friendly, reasonable and helpful, specially my salesman Jean-Eddy Mores, he is so nice and help me a lot, i'm very thankful and happy with him. I recommend this dealership to anyone.

William

18 de jun. de 2014

I just wanted to write you a quick note to thank you for your honesty and dedication while selling me my new car. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype.Thank you so much for answering all of my questions honestly, and making my process not as painful as it otherwise could have been. I'm extremely happy with my purchase, and it's all thanks to you Jean Eddy. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Harte Nissan of Hartford and telling them to ask for Jean Eddy. I would also like to mention the professionalism of the finance management TEAM. I had a difficult time getting financing at several dealers, I explained my situation to them and they went above and beyond to get me the approval and drive away with the car of my choice. Thanks again. Loyal customer Bill.

JEC

13 de jun. de 2014

LaQuea Rayon was a great salesperson! She got us a wonderful deal on the car of our choosing. She and her sales manager made it possible for us to purchase a new vehicle for virtually the same price as a pre-owned one. She was courteous and always available to answer questions. Our buying experience was very enjoyable.

William

12 de jun. de 2014

I just wanted to write you a quick note to thank you for your honesty and dedication while selling me my new car. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype.Thank you so much for answering all of my questions honestly, and making my process not as painful as it otherwise could have been. I'm extremely happy with my purchase, and it's all thanks to you JeanPaul. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Harte Nissan of Hartford and telling them to ask for JeanPaul. I would also like to mention the professionalism of the finance management TEAM. I had a difficult time getting financing at several dealers, I explained my situation to them and they went above and beyond to get me the approval and drive away with the car of my choice. Thanks again. Loyal customer Bill.

William Colon

12 de jun. de 2014

I just wanted to write you a quick note to thank you for your honesty and dedication while selling me my new car. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype.Thank you so much for answering all of my questions honestly, and making my process not as painful as it otherwise could have been. I'm extremely happy with my purchase, and it's all thanks to you JeanPaul. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Harte Nissan of Hartford and telling them to ask for JeanPaul. I would also like to mention the professionalism of the finance management TEAM. I had a difficult time getting financing at several dealers, I explained my situation to them and they went above and beyond to get me the approval and drive away with the car of my choice. Thanks again. Loyal customer Bill.

Hyundai Owner

30 de may. de 2014

My experience at Harte Nissan was great! I recently purchased a used Hyundai Elantra. Michael Finelli was very helpful during the entire process from explaining the vehicle to helping with my car insurance. I highly recommend Michael Finelli and Harte Nissan and will definitely return.

Andy

22 de may. de 2014

Jean Eddy is one of the most polite salesmen I have ever encountered. He was extremely considerate of our needs and schedule. He made sure he was in the dealership to service us when we picked up our car. On his day off!!. How wonderful is that. We have found that during this process we made a friendship that will last for years to come. Great Job Jean Eddy!!!!!

GeorgeCT Yankeefan

8 de may. de 2014

I really love working with Harte Nissan, the sales staff is very helpful with no preasure. I started out just trying to see if the numbers would work for me. When I found the car I wanted i went got the numbers. i left that day without anyone asking me if I wanted to leave a deposit, or preasureing me into making a decission right then. in less than a week I was in the car I wanted at figures I wanted. a completeley painless experiance. I chose to buy my second Nissan at Harte also because of the service department, they are truly top notch! I never feel that they are selling me something I don't need. They just want me to get the most out of my Nissan. I would never go anywhere else.

Tom R.

8 de may. de 2014

I purchased a 2014 Altima from Harte a couple weeks ago, and the experience couldn't have gone more smooth and pleasant. This is the second vehicle I purchased from them in the past 2 years, and both experiences were excellent. The salesman, Scott MacDonald, was professional, knowledgeable and very easy going. No pressure at all, and he made sure he knew exactly what I was looking for. He genuinely cared about what I wanted/needed in a vehicle. And in a competitive sales environment, you don't see that often. Because of his approach and manner of working with me, I was able to find the car I wanted in less than hour, and a deal was made within 2 hours. This is the type of service I value, as I'm not interested in wasting time. My experience with the finance dept was just as pleasant....which is very much appreciated as this can be a stressful and anxious experience with the wrong folks. The gentleman that helped me was Ahsan. I was very impressed with his friendly demeanor, efficiency in processing the paperwork, his clear communication of the options available to me and the terms of my loan, and his overall professionalism. It was very refreshing to be handled with the care and courtesy that Ahsan provides. Overall, I couldn't have expected a better experience in purchasing a vehicle.....and I've purchased many over the years. I would highly recommend Harte Nissan for anyone in the market for Nissan model.....as they have an extensive inventory to choose from. And I highly recommend working with Scott and Ahsan, as I know they will provide the same high level of service and customer care that I received.

Debsully

2 de may. de 2014

Just bought a car yesterday but had bought one about 4 years ago and was so impressed with the whole process, returned again. My salesperson Scott was awesome as well as the financial person Anan who I remembered from 4 years ago. The whole process was seemless and easy.

Valerie J.

28 de abr. de 2014

I don't usually write reviews but after purchasing my car over the weekend I had to let everyone know what a great experience I had. In fact out of all the cars that I have purchased in my lifetime I must say this was by far the smoothest process. I felt like my sales person (Aldis) and finance (Annie) made sure I had every option I needed and kept it within my budget. I felt like I walked away with a true bargain and will most certainly go back to this dealership for any other cars me or my family may need in future years.

Mike P

14 de abr. de 2014

Awesome experience, Scott was a great salesperson to work with and finance was a breeze!

Nicolespa

9 de abr. de 2014

I recently purchased a 2011 Nissan Altima from Harte Nissan of Hartford and Adis and Annie were so amazing in helping me get into the car I've wanted for so long! Everyone was so helpful and I am so happy with the end result!!! I love my Altima and they did everything they could to make the deal happen on their end. I honestly couldn't be happier and would recommend them to anyone! Thanks so much! Very grateful!!

MiniMom

1 de abr. de 2014

We came to Harte Nissan because we were interested in a hard to find used car in their inventory. We were greeted warmly on a very cold December day by salesman John Eberhart. John let us spend as much time as we wanted examining the car and even put up with a ride with the convertible top down on one of the coldest days of the year! John made an interior garage bay available for us to continue our examination of the car and when we decided to buy he made the process easy. We negotiated a trade which involved getting our trade out of winter storage and returning to complete the sale about 1 week later. John was very responsive and quick to follow up on things - he even said he would come in on his day off if we couldn't come in to close the sale on another day. The trade process was seamless, as was getting the new car insured and registered for us in Massachusetts. Although we were not in need of financing, Annie was also quite friendly and a pleasure to deal with. We left with nothing but good things to say about Harte Nissan. Well worth the drive from Massachusetts too. Very satisfied customers and I love my new convertible!

ASC

30 de mar. de 2014

I had wonderful experience with Harte Nissan while buying my new vechicle LaQuea Rayon who is my salesrep very knowledgeable and looked into all the possible options She has been an immense help in quickly moving the things together and her colleague Osaan (Hope I am not pronouncing it wrong) was very helpful as well. The overall process is hasslefree and an expedited process as well. I have been to multiple shops of late for test drives but I rate my experience with Harte is the best out of all of these. My family is enjoying the New Rogue...

ASV

29 de mar. de 2014

I had wonderful experience with Harte Nissan... LaQuea Rayon who is my salesrep very knowledgeable and looked into all the possible options She has been an immense help in quickly moving the things together and her colleague Osaan (Hope I am not pronouncing it wrong) was very helpful as well. The overall process is hasslefree and an expedited process as well. Have been multiple shops of late but I rate my experience with Harte is the best out of all of these. My family is enjoying the New Rogu

Laurice

28 de mar. de 2014

I chose Harte Nissan because of their reputation of excellence, and I surely was not disappointed. The buying process was very smooth. I was especially impressed with my salesperson LaQuea Rayon! When I first entered the dealership, she greeted me very cheerfully and professionally. She knew the answers to whatever questions that I had. Most important, I never felt pressured. I would definitely recommend Harte Nissan. I am enjoying my new Nissan Rogue!

Tom from Mass

26 de mar. de 2014

I would like to thank the team from Harte Nissan for making the process going from one lease into another lease. The ambitious sales person Scott, The Sales manger Bret , the finance person Annie never pressure me into buying want I did not want to buy that day. I am very happy with the new Sentra. It was worth the drive to go to Hartford to buy the car from Mass.

Christina

21 de mar. de 2014

My experience at Harte Nissan in Hartford was unbelievable. The Sales Rep (LaQuea) greeted my family and I at the door and had all the paperwork and information on hand for me to purchase my car that day. She had gone above and beyond to make sure that the car I had picked out the previous day was ready for me to take home which I appreciated greatly. I have never been more satisfied with a car dealership in my experience. I'd recommend this dealership to anyone of my friends or family. I got a fantastic car for an amazing deal. Great job!

Msmoni

19 de mar. de 2014

Easiest car purchase ever! Everything went smoothly! No hassles at all! Sales staff was friendly, reasonable, and straight forward! Highly recommended!

cosmicsquid

16 de mar. de 2014

We were very happy, they were very helpful and we were able to get a better car than we expected

Christina

5 de mar. de 2014

My experience at Harte-Nissan was great. My sales rep John E. was patient, friendly and had a good sense of humor which made me feel comfortable. I didn't feel forced to buy into anything and was given honest answers to my questions while buying a brand new car. Also, the finance manager Ahsan S. was knowledgable and great too!

John Hunter

25 de feb. de 2014

My fiance and I went to Harte Nissan just after having a bad experience at another dealership. When we entered, the salesman, Ben greeted us and proceeded to assist us with whatever we asked. He was positive and up front with us from the start and genuinely wanted us to leave with a car in our price range. Once we selected a car, Annie got us all set up with our financing. She was extremely helpful in getting us where we wanted to be and made us very comfortable in the car buying process. With the help of both Ben and Annie, I had the best experience I have had purchasing a car, and will be hard pressed to go elsewhere in the future.

Robert Sullivan

25 de feb. de 2014

I went in to test drive a Nissan Juke, as I wanted something with all wheel drive. I did some research online, as well as asking some friends opinions of the car, before going in for the test drive. From the time I walked in the door, I felt comfortable, and at ease. The sales person, Scott MacDonald, was very knowledgeable about the car. The day I went in for the test drive, it had been snowing all day, and was still snowing, when we went out for the test drive. When we got back, I decided that I wanted to buy it. We did all the paperwork required (which was a breeze, compared to the last car I bought), then I met Anni, the finance person. I've never met anyone happier to help someone. It was with her help, that I was able to drive the car home that night. If you are looking to buy a new Nissan, or even a used car, I would definitely recommend going to Harte Nissan, and talking to Scott and Anni.

Gerry "Satisfied customer"

23 de feb. de 2014

As previously stated, this dealership is outstanding. I called about a particular vehicle I had seen on your website and Spoke with Lincoln. Very knowledgeable and was a great help. Stopped by store next day and was helped first by Lincoln and then Cathy Carpino. Both were fantastic and Cathy was a huge help as was Lincoln in going through the different vehicles before making a final choice and purchase. Throughout the process, Cathy was outstanding in helping us to narrow down what was most important for my needs as this is a work vehicle. Ahsan was a great help in getting the vehicle through financing and registration as I was able to take the vehicle home that day. My experience with this dealership has been outstanding from the purchase of the first vehicle in August, taking care of issues with that vehicle and then the purchase on this vehicle. The service dept is above and beyond what you would experience at any other dealership that I've dealt with in the past. that's why it was a no-brainer when I needed to purchase a second vehicle. Outstanding dealership from top to bottom. No need to go anywhere else!!

Alex

13 de feb. de 2014

Bought a 2014 Nissan Altima from Harte with assistance from Scott Macdonald. He walked me through the whole process and explained all of my options. Also met with Lincon, Jeff, and Brett who also made the process easy and promoted a family friendly atmosphere. Ahsan helped me with finance and clearly explained all of the costs and options I had. Overall a great experience and can't wait to fully use my cars features.

Ray and Karen

9 de feb. de 2014

We recently purchased a 2014 Nissan Rogue and our buying experience was the best we ever experienced. John (our salesman),Lincoln, (sales manager) and Anne , (finance manager) were professional and courteous. Anne throughly explained the various purchasing and leasing options available to us. John answered any questions we had on the car and explained the technical features. Lincoln gave us fair value on our trade. Overall I would highly recommend Harte Nissan to anyone interested in purchasing a new or used Nissan.

Elisabeth

4 de feb. de 2014

I had a wonderful experience with Harte Nissan. Some of the better customer service I've seen with car dealers. Their financial advisor Annie is knowledgeable and wonderful and helped me get an excellent rate. The sales rep I dealt with, Adis, was also fantastic! Everyone I dealt with made sure I knew all the details and answered my questions. Will definitely be recommending them.

Yevon

4 de feb. de 2014

I purchased a 2014 Nissan Rogue recently from John Hair. He was very professional,listened and asked questions to ensurethat he understood exactly what i wanted. I got what wanted on my trade in. Thank you John.Yvonne

R.Prince

26 de ene. de 2014

Ive always had a great experience with these guys.They treat you with respect and are very friendly towards their customers.My sales guy Babak was great this time and the last that i dealt with him he's very genuine.I've dealt with other dealers and Harte beats them out.Thank you guys and keep up the good work.

KC

4 de ene. de 2014

The people of Harte Nissan could not be nicer. I recently purchased a 2013 Altima and they were more than willing to help me meet my price point, go over the entire process thoroughly, and routinely follow-up to see how my experience with the car was. They pay attention to detail and make sure to listen to any concerns you may have, all with a smile. I definitely recommend the experience of purchasing a car with Harte.

Ian Laurencin

4 de ene. de 2014

I felt that my overall experience was great being that this was my first time buying a car from Harte.my salesman Adis was a great help , he explained everything to me precisely the way I wanted & Annie was also wonderful I'm very pleased with my purchase.

Rouge-man

13 de dic. de 2013

My experience at Harte Nissan was awesome from the moment I walked I the door. My sales rep Anna was very friendly, honest, and cooperative in working with me to get approved for a Rouge without a co-signer and all the other staff member were excellent as well. I would recommend their business if you are in need of a new or used vehicle .

dragin1

2 de sep. de 2013

My salesperson Vaughn Reid did an excellent job. I appreciate a no hassle atmosphere. He made sure my needs were met, he wasvery courtious and patient. He showed me how to operate key feature of my new car. I never leased a car before and now I'm on my second lease. I have recommended leasing a Maxima to my twin sister who lives a hour away.

agreenspoon

22 de ago. de 2013

I brought in my 2012 Nissan Altima for Oil and Filter service. Sylvester was very professional in explaining what work was going to be performed and some additional items which should be considered. I declined these items for the time-being, but indicated to Sylvester that I would seriously consider performing the recommended work in the near future. The work was performed quickly and neatly. The entire service team treated me very professionally and courteously. I feel that I am a valued customer of Harte Nissan and certainly will consider them for my automotive needs in the future.

rbansal

19 de ago. de 2013

I had one of my worst sale experience at Harte Nissan. Let me try to put in the chain of events that happenedI walked into the store for a Nissan Altima 2.5 SV 2013 (preowned ) . I was provided all the details and I was presented with the options for new ones by the sales executive. I told if the new cars come with certification. I was told that certification is only for used/preowned cars and New cars warranty provided all that certification provides. I came in the next day to purchase a new Nissan Alitma 2.5S .at this time we agreed on to the following 1/. NMAC financing at 2.99 APR ( given I had approval from Digital Credit Union at 2.49 APR) 2/. Out of the door price of 21,398/- ( 5,000 as Cash down cheque was given on the spot) I submitted all the documents and when I had to pick up the car ( I was provide the pickup service by Harte Nissan for delivery of my car ) , the following happened1/. I was told that NMAC has declined the 2.99 financing and has following two options a)Financing of 16,398 at 5.49APR b)Financing of 16,898 at special rate of 0.9 APR ( I will loose discount of $500 that was given to meet the competition price of 21,398. I was never told that if the financing is not approved or I opt financing from different bank then the price of the car will be different ) 2/. I was told that New cars warranty is for 3 years and I need to purchase for additional 3 years .The first three years do not have any road side assistance, rental/hotel facility as available in certification .I raised the issue with the business manager Mr Ahsaan, that these facts are not as the information provided to me and I want to raise a formal complaint for these two issues 1/. That $500 loss I have to take just because different APR is approved by NMAC 2/. That the warranty terms and condition that were stated are different from what are being given.The sales person Mr Kelvin was called and he asked me to get out and said that we dont want to sell the car. This was further escalated to Mr Steve who said that Road side assistance is provided in case of Car failures not because of driver negligence. Also while filling Incentive Claim form : I was not allowed to fill either of the two options a) Issue the cash payment to me from the dealer b) I hereby assign the cash payment to the dealer.I was told these will be taken care by the dealership backend staff. I have bought the car with these two losses because I was in urgent need of a car due to medical condition of my kid. However this experience was bitter and I am sure that I am unlikely to recommend Harte Nissan to anyone again. Thanks Rajesh

Heidivazquez

16 de ago. de 2013

Omg, I'm so happy the personal was so good and I closed the sale fast thank u Harte nissan, this is the best dealer in ct

erkemp44

15 de ago. de 2013

My continued experience with Hart Nissan for the past 3 1/2 years has been outstanding. All the service people and especially the service manager, Damien Polance, have worked for my best interest to insure that my car runs like a dream.I would never take my car anywhere else. I trust them completely.

andreanal

13 de ago. de 2013

For about a year I have been looking a purchasing a Nissan Rogue and I wanted to make sure I was making the right choice. My dad and I went to Harte Nissan one Saturday just to look at the car in person, ask questions, and test drive the vehicle. The sales consultant that serviced us was amazing! He expleained to me the difference between the S and SV model. After test driving the vehicle, I was sold. My dad and I both love the SUV and we ended up purchasing it the same day. I defiantly recommend people to purcahse a nissan through Harte Nissan because everyone there is friendly and know their stuff.

mary1176

2 de ago. de 2013

The service at Harte Nissan is great. I worked with Sylvester on my last two service visit. He is a very good worker and always make to review everything with you prior to service. Great experience. Thank you.

FLS1

27 de jul. de 2013

Harte Nissan continues to provide consistently exceptional service for my Nissan Altima. I had to unexpectedly take a long trip with my car and called Harte to attempt to get my oil change and tire rotation done before my departure. They accommodated my request despite the late call to them and I was able to get the work done on time. Since they have multiple service staff available to handle customers when they arrive to leave their cars for service, there is rarely a wait, as was the case when I got my car serviced. The service area is very neat, clean and organized to be convenient for customers. They had my car done earlier than they promised enabling me to get on my way for my long driving trip. The check-out process was quick and painless. I would highly recommend this dealership for both sales and service.

Wrangler owner

23 de jul. de 2013

Dealer called to confirm appointment beforehand and followed up after visit. Everything handled during visit and I left with a very clean used car that day. Took my old car as trade and made a more than reasonable offer to meet my price, willing to deal. One small issue that I'm still waiting for a resolution (1 week), but I do trust that a positive outcome will happen soon. Would recommend this dealer to others.

qharrison01

22 de jul. de 2013

Unfortunately, this dealer is in a close vicinity to my job so I get an oil change there regularly. During my oil change, they normally perform a safety inspection in which they noticed a few issues in which they would not disclose but wanted me to pay a $99 fee to have my car inspected. If it's a saftey issue, I do believe that they should be advise what exactly their concerns are rather than try to have me sign a liability form. At any rate I did take my car to a licensed mechanic and I had several issues that I got fixed. Today my car goes to the shop and my service record is locked because allegedly, my fiance embarrased NIssan by telling the other cutsomers on his last visit that we didn't get good service(this never happened-I AM APPALLED). However, today they told him they could not work on my car because I did not get the safety concerns fixed. I believe they are refusing to work on my car because I refuse to have the same issue I had fixed last year fixed there again and then when I questioned them about it I was told it happens, no emapthy at all. I understand that it cost to drive a car and am willing to pay, however, I am not willing to be treated with little respect. I will never buy another Nissan, I have had minute issues but the service has been costly and this repair center has not made it any better. I understand how a business works everyone has to make money but you can not tell a customer where to spend money.

lowndsie

19 de jul. de 2013

I made an appointment for an 8:30AM oil change and arrived at 8:30, someone came right out and greeted me and drove my car inside. Victor Schmidt, the Service Advisor with whom I worked, was outstanding. He set up for Nissan Rewards, explained that all to me, set me up for email reminders for service, asked me if I had had any issues so far with my Rogue or if I had any questions, then escorted me to the lounge. The lounge was very clean and comfortable, with good coffee and CNN! Excellent! The price was about half of what I pay at the express oil change near my house. The only thing I will keep in mind for future is that it did take an hour, there were many other customers there at the same time - so I will either try to schedule for first appointment or just plan an hour into my day to be there. Victor Schmidt was outstanding.

Las203

17 de jul. de 2013

I was pleasantly surprised with my experience at Harte Nissan. The service advisor, Sylvester was extremely helpful and friendly. I dropped my car off for a factory recall and needed a ride to downtown Hartford. I did not have to wait long before being dropped off and picked up, Sylvester made sure of that. The drivers who brought me to my destination were very friendly and was easy to talk to. Before the mandatory recall work was begun, Sylvester contacted me to let me know there were a few issues with my vehicle. He also advised me as to which issues needed to be fixed soon. He was never pushy about getting the work completed. He was very accommodating when I called him the next day to get the repair done. I would definitely use Harte Nissan again.

bromell

17 de jul. de 2013

I know this visit was going to be an expensive one with new tires and potentially new rear breaks (pointed out during last visit). Enen though the bill was close to $2,000, I felt comfortable that the work being performed was needed and would be done right. Sylvester walked me through the things that were urgent and should be done this visit, and items that I could put off for a little bit. Most places tell you that everything should be done ASAP even if that's not the case. Was very please overall with the work done and I haven't noted any mysterious noises or issues with the work that was performed. Thanks.

joecross

14 de jul. de 2013

Went in b/c tire was leaking nitrogen 2 days after being filled. Spent an hour with 2 children waiting to find out that the tire sensor was leaking and was not going to be covered under the extended warranty. Left unhappy and unfixed. Called Nissan Corporate as suggested by the dealership to argue why it was not under the warranty. Nissan corporate opened a case, but that was the only communication we had with them as they would not return our calls to find out the resolution to their investigation. 3 weeks later and many times putting air in the tire due to its still leaking, Harte calls to see if we are going to do some recommended service. Of course, told them we were still dealing with the tire issue. They sent the call to a manager who also could not get Nissan corporate to answer him, so Harte themselves finally decided to cover the repair themselves. Brought the car in the following day. After waiting another hour and 10 minutes (with 2 kids again) they were done with the repair. I get 20 minutes from the dealership only to have the tire light start blinking and come on steady again! I turn around and go back to the dealership enraged that it was not fixed. 20 minutes later I find out that the techs couldn't be bothered with resetting the sensor and that is why the light came on. Home again I go only to find that they never balanced the tire either! The techs really do not care about the customer or the service they are giving. They certainly are not promoting the type of service the the upfront people are portraying.

edbrey

5 de jul. de 2013

Horrible customer service. I waited for 15 minutes at the service desk while one advisor fixed a printer and 2 others searched for customer keys, one sat at his desk and a worker wanted to take my car as he thought it was a loaner. I finally reached out to another advisor sitting at his empty desk and asked if I was in the right spot for an oil change. I was then told it would be 2 hours for and oil change and I should make an appointment or come back at another time. They had no problem letting me sit there for 15 minutes. It was obvious they did not care about me or the oil change. This was not a customer friendly environment. It is also not reflective of Nissan Customer Service as I went to another dealer and was treated with respect and the oil change was done w/n 20 minutes of arrival.

kirstinf21

2 de jul. de 2013

I brought my car into Nissan because 6 of my dashboard lights suddenly turned on (BRAKE, ABS, Tire Pressure, Service Engine Soon, AWD, Anti-swerve brake). I was informed after it was there for 3 days that the car needed ALL new brake pad and roters as well as 4 fluids replaced. My car had less than 30,000 miles and is a 2011. The car also had a wheel-speed sensor that wasn't working (under warranty). I thought that was quite a coincidence that all of that could have gone wrong at once. So I took the car for another opinion. The mechanic said the brakes were definitely fine and there was no reason to replace all of those fluids at once. Imagine my confusion now. Meanwhile, I was working with Tom from service. He could not seem to explain why all of this happened at once but was insistent that I should spend the money for top quality replacements right away. The conversations were abrupt and I had to pry for answers to questions.Finally, after 10 days I called Nissan back and the part had come in that I was waiting for. I did not get a call from them right away, but had to call myself. I brought my car in that evening.Luckily, I was then turned over to Phil Whiteway. Things started to turn around.He was very friendly and explained each detail. I really appreciated his explanation and attitude, great customer service.I was at the dealership for 2 hours that evening, but was kept informed the entire time. Eventually, they found that there was another communication problem (also under warranty). They promptly provided me with alternate transportation.The car was returned in full working condition after the warranty fixes. No brakes or fluids needed - contrary to what I was told at the beginning.So overall, the issues were resolved and I thought the dealership as a whole did a good job. I would highly recommend bringing the car in later in the day so that Phil or other members of the night crew are working. They were excellent!

egore

29 de jun. de 2013

My experience with this dealership has always been excellent. I appreciate your attentiveness to your customers. I would recommend your business to anyone looking for quality service to their vehicle.

moyakit

29 de jun. de 2013

Great service and attention to the costumer. The only negative comment is that it took them 1 1/2 hours to change the oil. my appt. was at 12:00 and left at 1:35.

grands5

28 de jun. de 2013

I always receive excellent service. Our vehicle fulfills the requirements of the drivers and passengers very well. One passenger needs a car of this height for easy entrance and exit. Also enjoy the height for visibility.

iamtheman

23 de jun. de 2013

I went to Harte Nissan for ECM recall service and was absolutely satisfied with the service. Sylvester Krzynowek has provided me with one of the best service I have ever received. He explained what the service would be in detail, how long it would take and also explained details about other scheduled maintenance service with details explaining to me item by item. He also provided me with information on promotional special service deal. He was very kind, knowledgeable and helpful. I would definitely recommend Harte Nissan dealer to anyone over my local dealer in Manchester and I would definitely recommend Sylvester Krzynowek as the service advisor to anyone.

maxima33

21 de jun. de 2013

I am very satisfied with the service Ive been receiving for the last 5 years. Sylvester Krzynoek has provided me with the best service I have ever known. Damon Polance resolved an very stressful situation with professionalism and grace and I am very grateful for the courtesy of the entire team.

lovemyaltima128

17 de jun. de 2013

Scott was great to work with. His honesty, knowledge and friendly demeanor made purchasing a vehicle very easy and a great experience. Overall Harte Nissan exceeded all my expectations. I would highly recommend.

tmoauro

10 de jun. de 2013

They gave me a fair trade on my used vehicle, got me into the car I wanted for the price I wanted to pay. They were quick efficient and delivered on everything they promised. I will always do business with them!

DJDoyle0201

8 de jun. de 2013

Was told one thing on Wednesday and then was told the truth on Saturday, so basically a promise was made that could not be followed through on. Never again will I do business with Harte

carparts

6 de jun. de 2013

My Nissan Murano just cut off for no apprant reason while driving the vehicle. I contacted Sylvester and he told me to bring it in. The problem was one of the sensor and they took care of it for me within that day and got my car right back to me. I like the fast and good service. Also they fix the light on my gear shift and I really appreciate that. Thanks Damon , Slyvester and all the good people who take care of my car at Harte Nissan.

JQUINt

5 de jun. de 2013

Over the past 9 years, my wife and I have purchased 2 New Altimas and Leased 1 Altima from another local Nissan Dealer. As our family grows it was time to upgrade to a larger vehicle, and the Pathfinder fit our needs. We stopped in at Harte on our way through Hartford one afternoon with the sole intention of just getting some price information and probably going back to the dealership we had previously used. But that is when we met one of the best Salesmen that I have ever dealt with, in any industry, Ben. From the moment we walked in, to the delivery of our new Pathfinder, Ben never stopped exceeding expectations. At points, he was literally running around trying to make the process quicker, which was greatly appreciated since we had our 6 month old daughter with us. Friendly, outgoing & personable, Ben was the sole reason that we ended up purchasing our new Pathfinder from a Harte Nissan. We also spoke with Lincoln and Steve during our initial visit and worked with Lincoln again on delivery. Each of these gentlemen was also exceptional. The culture of customer appreciation that Harte has created is next to none in the car dealership world. I would strongly recommend this dealership to anyone and make sure you stop in to see Ben.

Meloman33

4 de jun. de 2013

The service was exceptional and exceeded my standards. I was taken very good care of, and I am so happy my car is running better than it ever has been. They do excellent work. I will be returning back!

jwilcox06105a

3 de jun. de 2013

Everything went smoothly. I was in and out in about an hour. My service advisor was very polite and knowledgeable. All recommended service was performed.

gfreshct

31 de may. de 2013

Excellent service overall. Highly recommended. My service was done in a timely manner. The staff is courteous and professional. My car ran very smooth, brakes were perfectly adjusted.

sjm121782

26 de may. de 2013

I travel all the way from Washington D.C. to continue my relationship with Harte Nissan, I am now on my 4th purchase with them and each time I am amazed even more by the level of service I receive. The car buying process can be unethical and frustrating at times when wanting to get what you want for the price you want to pay. At Harte Nissan honesty is there number 1 priorty and Lincoln, the General Sales Manager goes out of his way to make sure that he does whatever he can to ensure you get what you want. I am already itching to do my next purchase with Harte!

SandyPilz

22 de may. de 2013

The person that helped me (Phillip) was very polite and informative. While typing in the pertinent information, he talked to me about many features on my car that I was not yet aware of. When the work was completed, he met me in the waiting room and reviewed what the vehicle inspection sheet stated. When I left, there was a thank you note on my dashboard - a nice touch. Oh, by the way, my first four service visits are complimentary. Overall, I was very pleased.

Luis423

19 de may. de 2013

The best customer service I ever had in a car dealer. Lou and kelvin, took care of me, and I hope they stay with hart nissan.

Carlos72

14 de may. de 2013

Going to Hart Nissan and purchasing a new car fom them was probably one of the best desicions I've made in my whole life, because they were so kind and so helpful to all my questions and needs. The car I bought is the first car I've ever bought brand new and I love it. I would truly recommend anybody to them because I know they would help them to the best of their knowledge as they did me. Thank You, Carlos Arce

carparts

9 de may. de 2013

Hello, This is a follow up on my service. My car was dropped off on 5/07/13 to repair a catalyac converter. My sales person Sylvester took care of me. In good faith Nissan corporation paid for my parts for this job and I had to pay for the labor so it all worked out well. I really appreciate what nissan has done for me and I look forward to servcing with them in the future. I want to thank Sylvester and Damion for providing excellent customer service every time I come to have my car service and I also got my car back that same day although they provide me with a rental.

BobAllevo

6 de may. de 2013

My GTR was due for its 12 month service including engine oil & filter, turbo balancing, etc.Immediately upon arriving at Harte, I was greeted by several service personnel all of whom treated me as though I was a family member. I am not exaggerating. Very soon I was offered my choice of using a new Maxima, or a ride to my parents home in nearby Windsor, or just hang around. So I chose to borrow the Maxima and left for my parents home.When I was notified that my GTR was ready, I went back and found my car not only ready from the service but also cleaned in and out. I was a happy person. I was very impressed with the fair price for the oil and filter which were the only cost to me for the service which did include much more in terms of labor.Cleanliness everywhere at Harte was also evident.I would definitely recommend Harte Nissan to anyone.My rating here has been honest and not exaggerated.Regards - Bob Allevo

krapoza

29 de abr. de 2013

My purchasing a new vehicle at Harte Nissan was a very pleasant and smooth experience. I never felt pressured by the staff, including Scott (salesperson), who was knowledgable and very helpful in finding the vehicle we wanted. Everyone from the sales manager (Brett) to Annie in Finance were great!

agreenspoon

24 de abr. de 2013

The Service Advisor was courteous, fully explained the work to be done and presented a complete summary of the work to me when completed.The technicians were neat and clean.

carparts

16 de abr. de 2013

I came for an oil change about a couple of weeks ago on a Friday morning. It was brought to my attention that I had several things that needed to be done. Most of what needed to be done was covered under warrently. I eft my car with Nissan on a Saturday and they had to order the parts for next week. On Monday I was told by Slyvester that they did a service job and found that my catayalic converted needed to be done. He expalin to me that I have 2 parts to the converted and the part that needed fix the warrently is up to 80,000 miles and my car has 97,000 miles and this service was a $1800 job. I was very upset due to not only I ahve warrently but purchase extended warrently and I thought it will be covered from that. He gave me the number to the corporation to call to see if can get this done through the "good faith". I spoke to a lady in customer service and explain my situation.She expalin tto me that this is covered under my extended warrently but I let her know what the dealership said and why this was not covered but she insist that it was covered under my warrently and to call the dealership back to take care of this. I called Slyvester to let him know what she said and I gave him a reference #. He contacted nissian for me but spoke to someone else and suggest that they take a look at this situation to see what can be done for me. William from nissan corporation got in touch with me to review the situation. He explain to me what was going on and sorry I was given false information by one of the customer service rep. He stated he will review it and call me in a couple of days. He called me back but I missed his called and we played phone tag for a couple of days not reaching each other. I finally contacted Nissan and spoke with Slyvester and he let me know through Damion the manager that he has good news. Nissan will coveed the parts and I have to pay for the labor. I was please about the response and I thank Slyvster for all the hard work he has done for me along with Damion.

rjturgeon

14 de abr. de 2013

I went to Harte Nissan because my brake and battery lights came on. The service recommendations were completely explained to me and the work was performed in a timely manner. Everyone I came into contact with at Harte Nissan was courteous and helpful. I find the service hours very convenient.

Flosrome226

14 de abr. de 2013

On both visits (two cars), the staff acknowledged me immediately, attended to my needs professionally and addressed me in warm friendly manner. l was comfortable in the waiting area and l'm simply really satisfied with the service l received!

jaysonc22

10 de abr. de 2013

As always, the service on my car went smoothly. I dropped it off in the morning for an oil change and for my keys to be reset (covered under the factory warrenty), got a quick shuttle to work, and got a call back once it was ready for pick up. Quick and friendly service everytime.

BobbyR

9 de abr. de 2013

My girlfriend was looking for a new SUV/Crossover that wasnt going to break the bank. I did some research and discovered that the Nissan Rogue maybe fitting for what my girlfriend was looking for. I talked with a few friends who had bought Nissan's from Harte and asked who I should deal with. People told me about a guy by the name of Michael Veprinsky. By far the best salesman I ever dealt with. Very layed back, none pressuring, and helped figure out my girlfriends needs so that we picked out the right car for her. I appreciate all that Mike did for my girlfriend, and I will continue to recommend every body in the market for a Nissan to visit Mike at Harte Nissan.

LaSherell

2 de nov. de 2012

Dishonest, Sold a car to me with an Oil Leak, I purchased the extended warrantee and they won't fix this, and it is covered!

Math Teacher

1 de ago. de 2012

I called to make an appointment to test drive a car, to make sure that the car was available before I went over. When I arrived 15 minutes later (literally!), I was told that it was just sold, was there anything else I'd like to see. If they had asked me this on the phone, I wouldn't have felt baited. I do not recommend them.

Ccapp2000

25 de jul. de 2012

Trai Camby is an excellent representative for Nissan. He is very courteous, knowledgeable and proud of the Nissan cars he sells. His selling techniques made me fall in love with my new Nissan Sentra! Trai walk me through every aspect of the car, and all of my new Sentra features. Kudos to Nissan for having excellent customer service!

dagree

19 de jul. de 2012

I would recommend Babak for a salesman. He showed us many cars to make sure I got the one I was happy with. When I picked up the car he showed me all the new features and answered all my questions.

Stephieg1229

16 de jul. de 2012

Harte Nissan is the only dealership I will ever go to because all of the staff, expecially Babak, are very friendly and knowledgeable and will try their hardest to get you into a vehicle within your price range. I can't say anything negative about my experience with buying a car from here. Babak is one of the nicest people to talk to and went out of his way to make me feel comfortable with my purchase and offered me a drink or food while I was waiting. The financing manager was extremely friendly as well. This is why I give all 5's for my rating.

mdiamant

14 de jul. de 2012

I started my search for my new Rogue by contacting the dealership online. They were quick to respond. Their internet specialist Alicia made me feel comfartable that a visit to the dealership would be productive. Once at the dealership, Peter listened to all of my requirements and was friendly and professional, helping me secure my new 2012 Rogue.

Jayden11

4 de jul. de 2012

I went in there to have my other Nissan serviced and was having such a bad experience with the service dept, Angel noticed I was upset and asked me what the problem was. After explaining it to him I said joking around cant I just trade in the car I have for a new one, I had just purchased that one a year prior and it was giving me a few problems anyways he said let me see what I can do. He came back a few minutes later and told me I could get a 2012 Nissan and I was so excited. He took me outside to the row of new cars and said pick the one you want. I was so excited I forgot all about my bad experience with the service dept..I am now the proud owner of a White 2012 Nissn Altima..Thanks to Angel and his great customer service...

alp6375

3 de jul. de 2012

This is my second lease I have been in working with Michael, and he will always be my "go to" guy. He is honest, he knows what I want and gets it for me, and is always on the top of his game. He remembers me everytime I go in to the dealership, and that makes the service feel personal. I recommend him to anyone.

agreenspoon

21 de jun. de 2012

Michael was very thorough in discussing and analyzing our requirements and provided an Altima which completely met our needs and wants. The deal was clearly presented and negotiated from beginning to end. We highly recommend Harte Nissan and Michael Veprinsky.

suebeegleick

21 de jun. de 2012

So impressed with the knowledgeable staff and undivided attention my husband and I received. I also had to make two follow up calls which were answered by Babak. Thanks ever so much. John and Sue

mikew86

4 de jun. de 2012

I was in the market for 2 cars. I was thinking an Altima and a Ford Focus. My daughter had bought a Sentra from Michael at Harte, I was impressed with the way he presented the information, up front with the pricing etc. He was not pushy,but very thorough with the info we needed. When it was our turn to buy we went back to Harte and again dealt with Michael. Again he was excellent to deal with. I tried to buy a Focus at a local Ford dealer, but could not seem to get a real price, just a lot of abouts. Nothing in writing, never got a call back when I told the salesman at monaco exaxctly what I wanted. So I bought the Altima and the Sentra from Michael at Harte, and am very happy I did.

Acbarton63

7 de may. de 2012

This was a very good experience. I got the car I wanted and the people at the dealership were extremely nice. Should I choose to get another Nissan, I will being going back to this dealer.

Brendaruetz

1 de may. de 2012

After my internet inquiry, Honey was diligent but not pushy in her phone calls and e-mails. I made an appointment with Jason and he was ready and waiting for us when we got there. He has such a way about him that makes you feel comfortable and not like you're going to get raked over the coals. He actually said he "was there to help me buy a car not to sell me one" I think that is a great attitude, we do need help navigating thru these processes and he was right there spot on. Can't thank him enough for all his help, what a nice person, truly.

Cortesjesus

1 de abr. de 2012

I gave the rating I did becuase the customer service was outstanding and they were very professional. Even though I through the sales representative off by stating I was debating between a small car or an SUV. however, he was very professional and took very good care of me.

jg29

1 de abr. de 2012

This was the first time a went to a car dealership alone to get a car of my own and Babak was so helpful. The whole experience was great. I got what I wanted at the price I wanted and it was so easy. I didn't feel rushed or ignored. Babak was courteous and patient with me. Thanks a bunch Babak!!

Bobbty

27 de mar. de 2012

Excellent customer service.Babak was a very accomodating sales rep for a very demanding customer.best car buying experience I've ever had.Babak, Thanks a million

trea

21 de mar. de 2012

I had an excellent experience with Harte Nissan. I was in the market for a new car, and was interested in purchasing an Altima. I made an online request for a quote, and they responded within hours. The initial quote was appealing right from the beginning. Soon after, a sales agent contacted me about the quote. The sale agent I worked with was Jason Elhage. I the following day, I visited the dealership and discussed my interests with Jason. He was very professional, friendly, responsive, knowledgeable and most importantly, not pushy in any way. He was able to secure the exact car I wanted, even though it wasn't on his lot at the time, and even improved upon the quoted price I received online. Basically, I got a better value by getting more options in the car for a lower price. There wa no haggling or negotiating. They came out with a great price that made me feel very comfortable with the terms of the agreement. When I picked up the car, everything was as I wanted it to be. The entire process went very smoothly, and I left the dealership in my new car extremely pleased with the whole experience. I highly recommend purchasing any vehicle from Harte Nissan.

fromano

18 de mar. de 2012

My Sales person and the sales manager worked very diligently to get me a lease deal that worked in my budget and for my family. I never felt pressure to buy or rushed, I was given an opportunity to discuss my options and I feel that I was able to make an informed purchase. I have told everyone I know about the positive sales experience that I had at Harte. I will not hesitate to return to them for future car purchases!

Bobbyt14

13 de mar. de 2012

Exceptional customer service fron Babak for a very demanding customer. Babak is very good at what he does. Sales Manager Bruce Levy was very accomodatinfg as well. This was by far the easiest car purchase I've ever had.Thanks to all

Alex08

1 de mar. de 2012

The service offer to was excellent; they work with me to establish the afford price that would be within my price rangeHe takes the time out to illustrate the use and functions of the carHe collobarate information to the manager and to me a timely and efficient managerGreat customer service and a job welldone

Murano12

1 de mar. de 2012

Harte was one of few dealerships in area with the model and color of vehicle we were looking for. The sales process exceeded our expectations - a very positive experience working with Peter and fast delivery of our new vehicle! Staff is friendly and attentive.

nadeau

24 de feb. de 2012

Our overall experience purchasing a new vehicle was wonderful. Our sales person was very pleasant and knowledgeable. The whole staff was great and made the purchase an enjoyable experience.

wood123firebird

13 de feb. de 2012

I found Michael to be Very friendly, open and informative. He has many years of experience and does not try to rush you and takes the time to explain everything. Also very accomodating in trying to find your car and your price. I also expect service will be as good since he took me over to meet the service people and instructed me to let him know if I have any problems with service in the future. So far my best buying experience.

nicholepouliot

30 de dic. de 2011

I normally hate the whole car buying process, but Peter made it a great experience! He knew what I wanted in a car and he worked extremely hard to get it for me. He was so friendly and helpful, it was a such a pleasure working with him.

jarossi

20 de dic. de 2011

This is our third Nissan from Harte in the past 5 years and we have always had the best experiences with them and their vehicles. (I hope I didn't just jinx us).I won't buy a car anywhere else!

beranansi

6 de dic. de 2011

Not honest in there dealings. Knowingly sold me a car with a $700 problem and then refused to rectify the issue, dispite knowing the car was sold only three weeks prior. A executive manager was supposed to contact me. But never did. Very nice way to treat a returning customer, who recommened two other customers to their establishment. I am a very unsatisfied customer.

kari.ann25

9 de nov. de 2011

After we had decided what vehicle we wanted to buy we were dissapointed when LIA Nissan could not match our requirements as far as interest rate price etc for the vehicle we wanted. Just to say we did due diligance we called Harte Nissan to ask if they would be able to do any better. They got us a lower interest rate, had the vehicle we wanted in the color we wanted on hand and we were driving off the lot two days later.They thouroughly explained every detail of the car and helped setup the bluetooth and other features on the lot before we left.Very happy with the service and our salesman Babak, who was very friendly and not at all pushy as we expected from our visit with LIA. Although it may be a few more minutes drive, Harte is now our Nissan dealer of choice.

Bharatthakran

6 de nov. de 2011

Agent Babak grossly and deliberately misreprented the facts in order to rope me into a deal where I will be paying much more than than the advertised deal. Facts are as below, I expect Nissan to rectify this and amend my lease to the deal that was offered to me on Internet enquiry.In response to my internet enquiry, on 10/27/2011 someone named Alisha from Nissan offered Me a deal of 79$ (2999 down) OR 179 (0 down) for 24 months . She asked me to contact Harte Nissan (hartford,ct) for further processing. When I went to this dealer I was told by the sales agent Babak Pazoki that there is no such deal and there is some misunderstanding at my end. I called Alisha again ,to confirm this deal, and tell Babak about it .Even after speaking with Alisha, Babak insisted there is some error at Alisha's end and he is pretty sure ,there is no such deal. Best he can give me is 179(2999$ down) or 260$ ( 0 down) for 39 months. So, I went for 260$ (for 39 months), Paid 10$ extra because of 450$ blue tooth package and another 10$ because I am not tier4. I will end up paying 3900$ more than what i should have paid as per internet special lease offer on (2012 Nissan Altima 2.5S)that I got in response to my enquiry online on Nissan's website.On 11/4/2011, again I saw this internet special of 79$ (with 2999$ down for 24 months)on website of Quirk Nissan (Quincy MA), thats when I realized it actually WAS a deal, if I would have enquired further about this online special lease offer, instead of believing the sales agent I could have saved around 3000$ on this lease. After emailing evidence of this deal to the sales agent ,to prove that deal that he said is in error was actually internet special lease price offered by Nissan, I was told since I am under contract with them (on higher lease ) nothing can be done.

Pauly T

22 de oct. de 2011

Jason and the entire staff were great. I would recomend car shoppers to ask for him there.

dmlaboy12

22 de oct. de 2011

OUR EXPERIENCE WAS GREAT, OUR PURCHASE WENT SMOOTHLY. WHEN WE ASKED A QUESTION OUR SALESMAN PETE IAM WAS QUICK TO ANSWER US WITH NO PROBLEMS.

jaysonc22

19 de oct. de 2011

I had an overall enjoyable experience. From the first phone call, to when i came in and actually met with Jason he was very friendly, knowledgeable, and professional. I am happy i chose Harte Nissan.

John S. McCullough

17 de oct. de 2011

I've been purchasing cars from Harte Nissan for many years (15) through Mike Veprinsky, as have a number of my family members. Across the family it's about 10 vehicles over that time period. Mike has always done a superb job of selecting the right cars and features to meet our varied needs. It has always been an informative and rewarding experience. We are literally a Nissan family currently driving 5 Niisan vehicles (1 Maxima, 2 Rouges, 1 Sentra, & 1 Altima Coupe)Thanks Mike and thanks Harte,keep up the good work!Regards,John

Monisia119

10 de oct. de 2011

Going to Harte Nissan was a very pleasurable experience dealing with Trei Camby and Mike was as well, I will recomend harte nissan to any and everyone who is searching for a vehicle. Very kind, helpful and all about us and our needs. Best dealer around!

bern1617

3 de oct. de 2011

I have leased 3 vehicles from Harte Nissan in the past. I have always dealt with Vaughn Reid. He is a gentleman and a pleasure to work with. When it came time to reup or purchase I decided to buy and so I went back to see Vaughn, as usual he did a fine job. I would recommend him with no reservations.

Cmc51783

23 de sep. de 2011

Very nice people, had to negotiate price for two hours to get what we said we wanted when we walked in, but overall good and speedy service. Gave awesome money for our trade in and an excellent rate!

SORIN CORBU

14 de sep. de 2011

THE DEAL WAS CLOSE TO WHAT I WAS EXPECTED. RELAXED FRIENDLY ATMOSPHERE. MUCH IMPROVED THAN YEARS AGO. EVEN THE COFFEE WAS BETTER THIS TIME. THANK YOU.

ddavis87

3 de sep. de 2011

Angel was very professional and helpful. I was made aware of all the fetchers of the car I leased. Ive been to three different dealers thus far and Harte Nissan is by far the best. I am glad I made the decision get my new car from Harte. I would definitely recommend Harte to others.

camille721

9 de ago. de 2011

I really enjoyed working with anne and babak, they both made the mood and whole process very light and enjoyable. Babak was so great he wouldn't give up until i found something i liked for the price i needed. He was so encouraging and upbeat and I'm so happy that i decided to go with the sentra which was his reccommendation, i love my car!

denniscarlson186

8 de ago. de 2011

I have to say that working with Trai was most enjoyable. I felt a great deal of honesty and trust coming from him. I don't purchase new cars very often, but Trai made this experience almost fun. I felt I received a somewhat reasonable deal on the trade in of my two vehicles towards the purchase of a new Altima. I know I could have received more for them if I sold them myself, however, taking into account my time and effort to do so out weighed the difference.

mbassos

4 de ago. de 2011

Had a great overall experience and it is my first Nissan(s). I leased two Altimas, one for me and one for my 16 year old daughter.

sydrel

26 de jul. de 2011

I found the salesmanship and customer service offered at this dealership to be outstanding. The online and in-person visits and process were pressureless which afforded me the chance to make a satisfying decision. Ask for Jason when you get there!

ktorisk

26 de jul. de 2011

After doing my homework on the line the walk into Harte Nissan was easy. The numbers I choose were within reason for both parties and the deal was done. As always being prepared is half the battle and when you know the information about a deal you know when you get one. I got a great deal with little to no battle. Worth the visit but be prepared so you will realize a good deal also.

joank

10 de jul. de 2011

My salesman was great made all the difference. I would definitely buy here again, easy and smooth transaction, great customer service! Clean attractive dealership and rest rooms! You can tell a lot from a rest room......I highly recommend you see Peter if purchasing a vehicle.

tudiepaduie

5 de jun. de 2011

I had an absolutely horrible experience 3 years ago with this dealership. I was hell bent on turning in my lease and walking away from Harte Nissan completely. They finally were able to convince me that they fired the rotten, lying finance person. On top of that, Harte Nissan has made up for his sins. I am so totally pleased with the NEW management and the new people at Harte Nissan. I would totally recommend them to a friend.

kciarcia

1 de jun. de 2011

Trai and the team were amazing - no pressure and gave me an exceptional sales experience. I typical do not like the car buying experience but the sales staff and financing were extremely friendly and easy to do business with. The team was efficinet and genuinely took my best interest into consideration.

max44

19 de may. de 2011

Car was what I was looking for. Salesperson was very knowlegable about the vehicle.Price was probably ok but was$500 less on the trade than what I was looking for. Overall, very pleased with your dealership. Liked the tour of the service dept. Liked the unhurried sales approach. Liked the lack of pressure. Thanks for asking,Dave Rentler

LpFrontier11

10 de may. de 2011

My recent Nissan truck purchase was one of the best experiences I have had buying a new vehicle. The sales consultant, Mr. Babak Pazoki, was very courteous and made sure to explain everything to me. All the other employees and managers who I met were also very pleasant and helpful. I was also impressed with the organized process they had in place that moved everything perfectly to limit the amount of time I had to spend there. While the paperwork was being processed, for example, the truck was being detailed. By the time I had completed a helpful tour of the nice, clean facility, including the service department, my car was ready and the detail it was given was amazing! Nothing had been missed. I was completely satisfied and my expectations were greatly exceeded with everything that had to do with the purchase of my new Frontier at Harte Nissan. It was tops, and I would definitely recommend it, and the salesman, Mr. Pazoki, to everyone I know who is looking to buy a vehicle. Thank you for the opportunity to comment.

rpalmatier

6 de may. de 2011

We went looking for a new vehicle to replace our 2001 van and had checked out several dealerships in the area. We ended back at Harte Nissan because of the low pressure and friendly atmosphere. We were looking at the Rogue and and were very impressed with all we were able to get for the price when compared to the other vehicles we had looked at. Lincoln went out of his way to find any discounts that would apply and gave us a very fair trade-in price for our van. Given our recent experience I would definitely recommend Harte Nissan. In fact, we will be going back to look at another lease in the near future.

Randy Patrick

5 de may. de 2011

Harte Nissan is as dedicated as it gets when it comes to service and professionalism; and are deserving of the highest marks possible! With our experienced with them will long be remembered; and much appreciated! So keep up the good work and best of luck to you all; and thanks again for being there for us! Randy Patrick

reachprakashj

3 de may. de 2011

Hi,I had a very bad experience with Harte nissan, Hartford. Two weeks back, I got a nissan certified preowned car - Altima coupe. I was told that it is a car with clean record. Last week I did check my car fax report and got to know about an past accident involving my car. I am talking to my dealers but there is not much help from them. I wouldnt suggest this place to anyone. Prakash

pzurawek

19 de abr. de 2011

Love my sales guy! Bought from him again when I turned in my old lease! Will buy from him again when my lease is up! He even remembered me from 3 years ago, has great customer service, isn't a typical pushy salesman, lets me decide on my own exactly what I want and what I can afford in my own price range.

SarhBeth

25 de feb. de 2011

I just began a new lease with Harte and I totally disagree with most other reviewers on here. I called before I came in and had multiple lengthy conversations with Bruce, one of the managers. He was courteous, straightforward and helpful. I spoke with MANY other dealerships and got the best price from Harte. By the time I went into the store, my decision to work with them had been made. I simply gave them my "deal number" and we began the financing work. The salesman I had briefly spoken with before talking to Bruce over the phone needed to be out of the store when I arrived, so the internet manager, Trae (who wasn't even actually working) helped with all the details. It was an overall great experience.

maryelges

2 de feb. de 2011

I had a really bad experience buying my new Nissian. Then when it comes to service they tried everything possible to make sure my warrenty would not cover the vechile. This was a brand new vechile only a year old. I will never use Harte Nissian again.

honestcarshopper

17 de feb. de 2010

I am in the process of buying a new Altima. I have been to five dealerships in the state, and my question to each of them was very simple. I gave them the details of the exact car I wanted. I wanted an out-the-door price and a monthly lease price. Four dealerships treated me with respect and happily gave me the information (Wilson, County Line, Crowley, and Middletown). I went to Harte and the salesman who greeted me acted as if he would rather be doing something else than selling me a car (probably wanted to eat lunch as it was near noon). He proceeded to walk out back (on the snowiest day of the winter) and brush off with his bare hands the windows on about 30 (not an exaggeration) Altimas on the lot. After standing in the snow watching him I asked him couldn't he just look on a computer for the car - he grumbled something and we walked back inside. He then introduced me to another salesman - so I had to start all over again. After explaining to him that I wanted the two prices (purchase and lease) and that I had already been to three other dealerships, he said to me "what are you trying to achieve - what do you want to pay per month". I said "look, I already explained what I am trying to achieve is to purchase or lease an Altima and I want prices to compare to other dealerships". He looked at me and said "I can't help you if you don't tell me what you want to achieve". Are there people who really fall for that? How come four other dealerships understood where I was coming from, and with a smile on their faces and acting very courteously, gave me the information I asked for.I stood up and told him "you don't want to sell cars, you want to play games" and I walked out (to the echo of that same sales person yelling out through the sales floor "he wants to play games"). No sir, I don't, that is why I left. I drove straight to Middletown Nissan and bought my Altimia. They want to sell cars!

ihateharte

1 de abr. de 2009

I will NEVER buy from this dealer. First, the salesperson called me every week for a month to ask if I had made a decision when I thought I made it perfectly clear that I was a way off from buying and I wasjust weighing my optiions. He also knew very little about the car, he had to "check to see" on all the questions that I asked. When I bought the car Jarell, the salesperson, assured me that there were three cars available and I would have it by the end of the week. I never heard from anyone (after countless phone calls) until I got through to Chris Bombara, the sales manager, on Thursday (I bought the car on Sunday). he told me that the car was hard to find and that I should consider another color or upgrade to the premium package. I called him three more times that day and got the same answer. I called again the next morning and told him I wanted my down payment back - $5500! He said he could not give it back to me until Monday and even then it could be over ruled by the GM. He said generally it is Non refundable but I put down a DOWN PAYMENT not a DEPOSIT! Chris is a condescending rude jerk and I have never been treated in that way before from someone I was doing business with. Especially someone who I just bought a $24,000 car from! I went the whole weekend steaming mad and come to find out he credited me my money after I left the dealership on Friday without telling me. When I took the high road on Monday morning to call to thank him for doing that was still rude and said, "Just to pour salt in your wounds, I found a car for you this morning!" Who would say that! Little did he know I already had another car lined up from another dealership who were fantastic! Never will I ever go to any harte dealer again! Worst first cr buying experience ever!

XXXcustomer

28 de sep. de 2008

I just bought a NEW CAR from HARTE NISSAN OF HARTFORD (WORST MISTAKE EVER). Where should I start customer service? Two of the Managers are the worst people I ever dealt with. One of them treated me like dirt, and insulted me when I was buying the vehicle he thought I couldnt afford it. Any how I bought the car because the sale person was caring, and I thought the car was cute, but two weeks into my new car I called the other manager to make a complaint about the key, plus car issues with the warning dash lights turning on, the mile meter going way too fast, Chris hanged up on me, and he was in no way nice, knowing I JUST BOUGHT THEIR CAR. So I called back and he made it rudely clear that I am trapped, and there is no return policy(this is one week into the car), and click he did it again. I realized this was the Biggest mistake I have ever made was to go to HARTE NISSAN AND DRIVE OFF WITH THAT CAR. I should have picked the HONDA (treated like a queen, and their vehicle talk for itself). I Like my car but it has a lot of issues for being a new car. I feel terrible knowing that I am stuck. My family and friends is in disbelief knowing I am in this state with a new car. I have realized the hard way it is better to pay more else where and sleep secure at night, than to wake up in a intimidating commitment with rude, inconsiderate, and money famished people. This is my experience at Nissan Harte Of Hartford in 2008!!

japnee

12 de abr. de 2007

The Service person I deal with on a regular basis is very accommodating and seems to have my best interest involved. I am still an under warranty customer currently, hopefully that great service I receive won't change once I am no longer covered. Pricing will be a concern of mine, once I am no longer covered. I have trust and confidence that my service rep will make sure that I am taken care of whenever I take my car in for any type of service.

nissanbuyer04

17 de dic. de 2004

Harte Nissan sales personnel are very friendly, especially Raoul. I had a great time buying the car at Harte. The experience was great because the sale person is willing to work with me on price. Nontheless, i would not shop at Harte Nissan again. The financial person was great, but i felt as if i'm paying too much for the SUV. The interest rate was a bit high (>8%) and i was not told that i have to buy an extended warranty until the day of signing the papers work. I bought the 2005 Pathfinder XE (base model) for $25,700 and $6,000 down payment. Out the door price was well over $33,000 and 6 Years financing. Although i'm happy with the SUV but i would never shop at this place again. The financial guy ripped me off. I s hould blame myself for letting them ripping me off because i wanted the car so bad. If anyone intend to buy a car from HARTE NISSAN, please make sure that you have all your finance ready and get the exact price. Else you ended up paying a lot more because these financial people are dishonest. I was promised of getting 5.9 % but ended up paying over 8%. Yet alone, the finance term was increase for 60 months to 72. Actually, the car is for my parents and not for me. But they're okayed with it. <br><br>Problems i had with this the 2005 Pathfinder are as follows:<br>(1) First day of receiving the car i notice the steering wheel vibrates badly on the highway doing over 65 MPH. <br>(2) A week later, when i drove the car in the morning i heard a pretty bad squeaking sound from the brakes. <br>(3) Engine surges once a while and never was duplicated at the dealer when brough it in.<br>(4) Driver's seat fabric inseam have gaps and are not fitted correctly.<br>(5) Dash board/Console area below windshield have gaps with foam showing.<br><br>Problem #1 was fixed after Nissan balanced four tires. THIS SHOULD NOT HAVE HAD HAPPEN FOR A BRAND NEW SUV. Don't trust the 100 points inspection check. Problem # 2 was never resolved and i get this horrible sound in the morning when applying the brakes. <br><br>With all my problems, i like driving this truck one a while. It's a bit pricey though because the dealer ripped me off. Overall, the quality of the truck was not that great. I guess because it was manufactured in the US. <br><br>I have reported all my problems with JDPOWER. HOpefully they're get it fix. As for the engine surges, the dealer could not duplicate it. <br><br>My parents wants a reliable SUV so i bought them the Pathfinder. I just hope that it holds up. As for me, next time i will buy the 2005 Jeep Grande Cherokee. Oh, i can't wait to report these problems to Nissan once they send me the survey.

jrharmon

12 de jun. de 2004

I recently found a car listed in cars.com website and were hoping to buy the car listed for the price shown. We printed the ad as it was suggest to lock in the price and took it to the car dealer (Harte Suzuki & Harte Used Car Authority) and spoke to the Manager Mr. Phill Wallace. To our disappointment they did not honor the add or the price listed in your website that we printed out. They increase the price from $14,995 to 16,000 on the vehicle. Needless to say it was a waste of our time and energy we could not reach a deal because they would not lower the price to what was listed on the website. <br><br>Sent an e-mail to Chris Arena the website specialist at Harte Nissan the main office and he straighten out this whole problem and we got the car for the price listed in the internet. Was very professional and courteous to us. <br>