gramps02

28 de feb. de 2016

Great salesman Dane Roberts used no pressure & listened to what we wanted & what we could spend. He made it almost enjoyable! We have been buying new cars for 50 years. The same experience continued with Ryan Roberts and the financing.

Blacktahoesg

16 de feb. de 2016

Purchase was perfect from start to finish. Told them what I was looking for and what I would pay. Purchase, financing and delivery was a breeze.

Pat Humphrey

4 de feb. de 2016

Usually going to a car dealership and visiting with a salesperson is like getting a root canal with no anesthesia; but the experience I had at Heartland Chevrolet and with the salesman Trey Hubbard was quite the opposite. The salesman was very friendly and professional and low pressured. He had the car sitting out front waiting for me to arrive. When I arrived I was greeted immediately and offered a test drive. At no time did I feel pressured to make a decision or commit to anything. Even when I went in the finance office I was not pressured to purchase anything I was not comfortable with. Further, I compared the price of the car I was purchasing to every available car of the same make and model within 100 miles of KC and Heartlands starting price was $1,000 less than the next closest. I also compared their asking price to KBB.com and TrueCar.com recommendations and they were priced at the low end of both recommendations.I would highly recommend this dealership to my friends and family. I will purchase another car from Heartland.

valerie

7 de ene. de 2016

John B was great to work with. Answered all my questions and didn't use pressure to get the sale. A real stand up guy!!

rhaze11

7 de ene. de 2016

John Brown was awesome. He listened to us and wasn't a pushy salesmen. I told him I hated the process of car buying, but I don't any more because he made it easy and not horribly time consuming. I will be seeing John the next time I buy a car and recommending him to anyone looking to buy a Chevy!!! Thanks, John.

disneylover

7 de ene. de 2016

John Brown and Heartland made my car buying experience amazing. They got me a great deal on my trade and gave me a great deal on my new car!!! There are no complaints here. Next time I need a new car I know who Ill be going to.

kcchiefs3

7 de ene. de 2016

Easiest car purchase I have ever dealt with. John Brown did a great job of getting me the best deal possible, and the most for my trade.

Bernie

6 de ene. de 2016

I have found this dealership very cooperative from which to buy cars. So far I have been a part of buying 3 cards from them. The sales and subsequent service have been very satisfactory.

connie58

4 de ene. de 2016

Thank You so Much ,Forever being on Top of Everything, ,I'd Buy a Car from You any time. You made it so Easy You've got a Wonderful Personally, it was totally Great meeting with You, and Ryan the Sweet guy that gives the last word, I couldn't ask for two Better Men to Help, get us a Car, we was needing so bad, Thank You both for making it Happen

Chad Pickens

8 de dic. de 2015

I've had several great buying experience at Heartland. Easy access and the service department is spot on. Good people make a great dealership. Great Dealership!

Danielle

22 de nov. de 2015

Bought a new car I'm happy with my sales person!)Thanks for working so hard trying to pick the right car for me Thanks again

Go Mizzou

20 de nov. de 2015

I had to go back 3 times to get the deal I wanted but I was in an out each time. Again it was about what you would expect when you buy a car from a dealership. The most annoying part is just waiting around for financing to get ready and I brought cash. Other than that the facility was clean and neat. The staff always helped when my guy wasn't available, detailed the car I purchased very nice and gave me some gas! The trade in they gave me was very fair compared to other dealerships I visited.

anothersatisfiedcustomer

11 de nov. de 2015

I, at first, inquired about a vehicle on line. heard immediately from Joe wallis. He was my rep through the whole process. Quick and great. Got the car I wanted.

Vibis

9 de nov. de 2015

I have purchased 10 new GM vehicles through the years. I was always a GM guy. I recently purchased a new 2015 Silverado. Basically a 40,000 dollar truck. I now have just over 4000 miles on it and it has been in the shop over 3 and 1/2 weeks. The this truck has had 18 tires and 14 different wheels on it yet they can't fix the vibration issues at speeds around 70 to 80 mph. Now they claim they only tried to fix it 2 times?? And have given up. Wow, I would think the dealership would try to help my case with GM. They claim it is the road or just how trucks ride. I say BS. My son has a 2007 GMC Sierra with 145,000 miles, bald tires and original shocks and it doesn't vibrate things off the center console. I now feel like the dealership is working against me and not for me. I will never purchase another from them.

ch

4 de nov. de 2015

Great service! Great price! Great buying experience! No "surprises", add on fees etc. compared to other dealers. Low administrative/paperwork/processing charge. Would recommend without hesitation.

Barbara

30 de oct. de 2015

Melissa and Mr. Roberts were awesome to us. We were able to take our time. Once we decided on the vehicle we wanted, they went out of their way to help us to reach our goals with a new vehicle. Thanks so much for not being the dealership that pressures or bullies you into something.

Ron

27 de oct. de 2015

I purchased my Equinox in 2009 and have only had it serviced at Heartland. I have always had a good experiance. This last time however I was forgotten as a pick up ride. They did make it good and I will be back. I'm wondering though why Heartland doesn't give us a loaner car instead of a shuttle driver. I would like to try a couple of different cars that I may wish to be my new vehicle; it seems to me that would be a great selling point.

Belinda

22 de oct. de 2015

They are always friendly and willing to go the extra mile for you. Offering any specials they have going. Customer service is excellent.

Devin

21 de oct. de 2015

I feel like I was treated with complete fairness and honesty. It was a fun and fruitful experience buying my truck there.

David

21 de oct. de 2015

Very pleased with our deal. John Brown did a great job of selling us our new Chevrolet. He knows his product and is a very effective sales person. Ryan Roberts was very informative on the financial part. We are happy we choose Heartland Chevrolet.

Jerry

15 de oct. de 2015

I have bought two cars from Heartland both were service there. Would like to see cheaper oil change prices. But over all very good service

BranCruze

15 de oct. de 2015

One of the best experiences I have had with buying a new vehicle. Honest, up-front, no high pressure sales. Quick to turn around all my questions via email, text and phone. Made sure that I really liked and felt comfortable with the Chevy Cruze before buying. I worked with Chuck Bennett and Ryan Roberts. I had always purchased a Ford before but the customer service and buying experience I had at Heartland was excellent.

Lloyd

14 de oct. de 2015

I have never left this dealership feeling anything other than completely satisfied. Combine that with if there ever is a problem they are very good about making the situation right.

Max Ernat

4 de oct. de 2015

Joe Wallis was very helpful and honest about the used vehicle I purchased. He was willing to help me make the deal on the car without making me feel pushed to do so.

dottiej

3 de oct. de 2015

I had been looking for cars for weeks and literally been to every dealership in the Kansas city metro area. I am so glad we finally made it to Heartland Chevy in Liberty, Melissa came right out and helped. We didn't get that pushiness you get from some salesman. We test drove the Malibu and loved it. I had to have a sunroom and backup camera and they went ABOVE and BEYOND to get the car of my dreams. After tracking down the perfect car, they had the windows tinted and sunroof in within days, not to mention I got a loaner until my car was ready .so I didn't miss a single day of work. Melissa was wonderful, very caring and honest. She got me the best deal possible and we were treated like rock stars. Ryan was great and upfront. They made it the best car buying experience I have ever had in my life. If only I would of just skipped the others and went straight to Heartland! Oh and to top it all off when I went to get my car they stayed a few mins late just for me to make it from work I also got a Goody bag full of Chevy gifts! IF YOU WANT THE BEST CAR BUYING EXPERIENCE ***GO SEE MELISSA!!!

Donald

1 de oct. de 2015

This was a 50,000 mile check up. Joe Searcy explained the check up and showed me to the waiting room. Great coffee, nice place to wait; and terrific service.

Dan

23 de sep. de 2015

Joe has done a great job working with me for several years. This dealership is the only place I have had contact with him but consider him a great friend and advisor. I have never had a problem when i have worked thru him.

Patrick

16 de sep. de 2015

Check in was quick, service was done as requested, services were explained in detail and I was on my way. Very friendly and knowledgable service advisor.

Kim Allen

14 de sep. de 2015

Very good experience. Ryan was straight forward and trustworthy... His assistant Darrell was likewise and took the time needed to assist us completely in learning about and setting up all of the various electronic components of our new vehicle.

Tiffanyl

2 de sep. de 2015

Mike from Sales did an excellent job. The very next day we noticed issues with the car. We took it in multiple times and they told us it was fixed, when in reality it wasnt. This happened several times until they finally told us they were waiting for the warranty we bought to kick in so they didn't have to pay for the part. Since then we have had more and more things wrong with the car. We have had the car about a month and a half. I don't have exact numbers but I'd guess we have had a loaner car almost as much as we have had our actual car. The would say your car should be ready tomorrow and tomorrow would come and go with no communication. This happened many times, they also had a error with my paperwork so there was a delay there. After fixing about $4,000 worth of stuff within the first month of owning the car, I told my husband I didn't feel good about the car so we asked if there was anyway they could work it out to get us in another car, that we weren't happy with that one. They said they didn't want any unsatisfied customers and they would see what they could do. They came back offering us $1500 less then what we paid for the car less than a month ago. We thought for "seeing what they could do" that wasn't very good, so we decided we are just going to have to deal with this car. It is now back in the shop getting another $1300 worth of work done(have only had the car about a month and a half). They did call and say what they needed to do to fix it and that it should be ready the next day, and not surprising, I have not heard from them today to know if it's ready to be picked up.

Linda

1 de sep. de 2015

This is my second purchase. I trust John Scrivo and he is the reason I come back. Besides I am "picky" about what I want on the car I buy and I know he will take care of things for me.

John

31 de ago. de 2015

I had my vehicle serviced and spoke to Mike Conway about purchasing a new vehicle.As always, Mike and Joe in service provided me with GREAT customer service.

Danny

30 de ago. de 2015

Took vehicle for unscheduled oil change, got in and out in 1 hour and 10 minutes. That includes checking all fluids, they found a hole in the upper windshield reservoir. Service was fast and courteous, much better than your competitor Van Chevrolet. Will definitely be back as a life long customer.Thank- you very much.

Laurie

29 de ago. de 2015

The service department was able to get me in quickly and took care of the replacement of the water pump with no issues. As always the customer service was excellent!

Lauren

27 de ago. de 2015

Our whole family takes all of their cars and trucks to Heartland. Joe in the service department is so wonderful. He is very accommodating and helpful. Also we have purchased several cars from Ryan. we are looking to purchase another car in the next 6 months or so and will definitely be going back to Ryan and Joe!!! Love them both!!!

erwin bolinger

26 de ago. de 2015

darrel biddix was our salesman and he TOTALLY ROCKED!! punctual,helpful,truly was interested in finding me a truck. Will call on him in the future, without a doubt!!!It should be noted that i started my shopping at dahmer in independence, mo and they were exactly the opposite!! wont be going back there!!

William

26 de ago. de 2015

Melissa Adrian was an outstanding sales rep straight-forward honest. I'll ensure my kids purchase their new or used cars from there from this point forward. We had moved away from Chevy due to horrendous customer service in Grand Junction Colorado but Melissa was able to bring us back into the fold . Truly a nice and easy buying experience no pressure on his comments no extreme promises just straight up good business

geno1956

26 de ago. de 2015

My last new vehicle purchase was a Chevy van back in 1985. Since then I have been buying 'fleet' vehicles. I started looking for a new Malibu online several months ago. I ran across one that Heartland had on their lot that was the right color and the right amount of options. I dealt with Joe and Ryan during the quick and easy buying process. The only problem I had was that the Onstar did not work. The service department was able to get me in the next day to fix the problem and gave me a loaner to get to work. I would recommend seeing these guys if your looking for a car.

AndrewH7

15 de ago. de 2015

Really good place and got me in and out in a timely manor. Joe Wallis is a great guy along with Ryan Roberts. I would recommend this place to anybody.

Gary

14 de ago. de 2015

Came in without an appointment for an oil change. I was back on the road in a half hour. Bea that Jiffy Lube!

reneedelyn

10 de ago. de 2015

They were very helpful. Answered every question I had! They were NOT pushy and I really appreciated that more than they will ever know! The whole process was quick and pain-free! I recommend them to everyone!

SKShannonKenney23

13 de jul. de 2015

We were very satisfied with the dealership finding the vehicle that we wanted and working with us . Thank you so much for a great experience!

Bob Meoff

11 de jul. de 2015

Really bad quality control in body shop. I had to point out mistakes three times and still they did not fix all

Jody

5 de jul. de 2015

Mike was excellent!! He explained everything thoroughly and help me with all the bells and whistles in my NEW car. Kevin Henry was also helpful and efficient with explaining the financing. Heartland is a Great Team!!

Charlotte

27 de jun. de 2015

The service area does a great job. They tend to my every need and do so with a smile and grace.

Mary

26 de jun. de 2015

Very routine which is a good thing. I always have some trepidation when I take my car in. Not this time.

PDivine

26 de jun. de 2015

My husband and I found the used vehicle we wanted online. We had been in touch with Joe Wallis from the beginning through email. Once we set up a good time for us to actually purchase the car, we were in and out quickly and the car was exactly as presented.

Frank

19 de jun. de 2015

The service department worked hard to get my truck in and get the job done. I needed my truck back asap and they took care of it.

Connie

15 de jun. de 2015

Ryan Roberts was very friendly and quick to answer my questions. I haven't bought a new car for years; Ryan made sure it was a good experience for me.

MW

11 de jun. de 2015

For my first car buying experience, this was pretty painless. It took a few days to get everything in order but I am very happy with the service and price I received and Joe was very helpful and explained the process very well. I love my new car! Thanks!

Danny

30 de may. de 2015

Staff was very polite, did what ever they could to make sure I was happy, even went as far as to work around my schedule to make sure I could do things I needed to get done at home. Very helpful and appreciative. Thank you so much Heartland Chevrolet!

Mcarter64060

22 de may. de 2015

all the staff at heartland chevrolet have been very helpful and have went the extra mile to make my car experience positive. I have purchased several cars trucks and suv's from hearlland and always have had very good service. john scrievo my sales man always go"s over the vechicel and functions.the finance manager kevin Henry go"s above and the extra mile to take care of finance needs can"t say enough about Mr henry. heartland chevrolet service department is top notch always professional and takes care of the customer joe searcy has been there for years and has always taken care of my service needs.all in all of the 15 vechicals that I have purchased from heartland chevrolet I have not had any complaint that was not taken care of. Mr.Igoe runs a top notch dealership.

Jeannie Blau

20 de may. de 2015

I have had nothing but great experiences doing business with Heartland Chevrolet and my salesperson, Ryan Roberts, is top notch!! He goes out of his way to make sure that I am happy and to solve any issues that I might have with my Equinox. I would recommend this dealership in a heartbeat to anyone! (Sorry...could not help the pun!!!)

astiles

17 de may. de 2015

Impressed! We had a great team helping us purchase our Chevy Truck. Darrell Biddixx was very patient and considerate and an awesome salesman. Kevin Henry was a pleasure to work with in finance and was very personable.

Lloyd B.

15 de may. de 2015

I recently purchased a new Silverado Crew Cab Work Truck from Heartland Chevrolet. Great Service as always. I particularly liked working with Darrell Biddexx. He is a professional and respectful salesperson and I felt very comfortable with him all through my purchase. I will certainly be happy to recommend Heartland Chevrolet to family and friends. I would highly suggest that they ask for Darrell to assist them in their new car or truck purchase.

BDK

11 de may. de 2015

Came in to look at a New 2015 Traverse. They were able to work with us to get us what we needed in our price range. We were they even after they officially closed because we got in a little later and they never rushed the process. Very good experience.

Roverssuck

9 de may. de 2015

Best! Never bought a car so easy! All I can say is not bad for a Bills fan and a Man U fan!!!!!! I wouldn't hold it against them. Great group of guys!!! Well done Mark! Impressed, and the wife loves it! Thank you sir.

Harris Family

6 de may. de 2015

I recommend your next car purchase come from Heartland. This dealership is great they work with you to get what you want. Make sure to ask for Darrell Biddix he is one of the best salesmen that we have had and we have bought several new cars from Heartland. He goes over and beyond what he needs to in order to make sure you are happy and have what you want.

Crazy Kate

5 de may. de 2015

I arrived at the dealership interested in a car i found on the website. I was met by Joe Wallis. He was friendly and knowledgable. We made an offer and the deal was sealed! I would highly recommed Joe to all my family and friends! great experience!

Royals_fan2004

28 de abr. de 2015

Very helpful! Good experience. Buy a vehicle from this place. You will not regret it. Very helpful staff, and service department. Good place to do business

BumbleBee

28 de abr. de 2015

Found the car we were looking for at a good price. Our salesman (John Willis) was terrific and the entire staff was wonderful to deal with...made us feel welcome and appreciated. Overall a great car buying experience that will bring us back in the future.

David

27 de abr. de 2015

The parts Department was the best, those guys are very helpful and they know there stuff! I would definitely recommend them.

Jared

22 de abr. de 2015

Joe was very helpful and understanding of my time constraint in getting my truck in and out quickly. Having a courtesy car to use saved my one and only day off. My hats off for the great service and customer care!

Jsw

22 de abr. de 2015

If you shop at Heartland Chevrolet ask for salesman Darell. He Did great job for us and is an honest man to deal with and always returned our calls with any questions we had.

123456

22 de abr. de 2015

Good experience. The sales staff were nice and answered all my questions. I recommend anyone wanting to purchase a new or used car to go there.

Korey

19 de abr. de 2015

I wanted a small SUV. I also wanted an orange car. I had talked to John Brown at Heartland about this last fall. He notified me when the first Trax arrived at their dealership. I did a test drive, I wanted a Trax, but I would only buy an orange one with specific options. They searched, found the exact one I wanted and now it is mine. I have been a Heartland customer for 11 years. I have always been treated fairly, by both the sales and service departments. I love my new Trax. I also loved the Chevrolet Malibu that I had for 6-1/2 years prior to the Trax. I have and will continue to recommend Heatland Chevrolet to others.

Edward

17 de abr. de 2015

Made the appointment via the internet. Melissa insured my appointment and noted the extra service I requested. Parts were on hand and ready to install during my appointment. Excellent service.

mrcool7303

17 de abr. de 2015

I came into heartland for a new chevy camaro. I was always interested in camaros and was always under the hoods of the older models i had so i knew what i was getting into. The staff was very helpful when i was test driving my 2014 the day i got it. Although the process was lengthy and time consuming as i figured it would be, the service they gave me was next to none. Very good people, i highly recommend darrell as a salesman he is very imformitive and insightful to your decision of you vehicle.

B. Ross

4 de abr. de 2015

I have been a Heartland Chevrolet customer since 2004. Their service department is excellent. I just bought my second car from them, a 2015 Trax. The sales personnel (John Brown and manager) searched to find the exact car I wanted, color orange, with specific options. I love my Trax. I wanted a SUV, but did not want or need a large vehicle. The Trax is perfect size, easy to get in and out of, drives and parks like a dream, and is roomy and comfortable for myself and passengers. I also have the additional benefit of knowing the service department at Heartland will take good care of my car.

Robert

3 de abr. de 2015

Service was great and the service writer was friendly as well as professional. The service at Heartland Chevrolet on my 2014 Corvette has been great.

Philip

31 de mar. de 2015

scheduled an oil change in and out very quickly no problemssales staff is very product oriented if i ever have an issue i see john scrivo

Todd

29 de mar. de 2015

Joe and Randy always greet me in a friendly manner and always make sure I am happy about the service I am receiving. I always look forward to having my vehicle serviced at Hearland Chevrolet.

NEW CHEVY FANS!

29 de mar. de 2015

Heartland Chevrolet proved to be a great place to purchase a vehicle. John Willis , sales staff, was THE BEST...helpful, courteous, and followed through with a friendly, no-pressure approach. The manager introduced himself in a cordial manner. The titling and paperwork end were handled flawlessly you. I would definitely buy another car here and would recommend the dealership to my friends. We were sold in the Traverse!

John

16 de mar. de 2015

I take all of my vehicles toHeartland for service, even though my wife's car is a Cadillac! In fact, I am taking one up there in the morning for service.John Gratton

Larry

16 de feb. de 2015

Randy was the service manager we dealt with and every thing went well until I tried to leave and the car wouldn't start. Fortunately this happened while I was still here. Randy popped the hood and saw the terminals were badly corroded. Randy explained because of the cover over the terminals this possibly caused the corrosion and said he would clean and charge the battery and gave me a loaner to use. I have always received very good service from the Service Dept. here.

William

12 de feb. de 2015

Great service fast, excellent work. Very clean dealership, friendly and honest sales personal. They excel in giving a great Quality of pride in there work.

Lisa

12 de feb. de 2015

I worked with Melissa Adrian and she was very helpful and easy to deal with. She was extremely knowledgeable about the vehicle I bought. I would definitely recommend anyone shopping for a new car to deal with her.

David

1 de feb. de 2015

Service department did an excellent job of diagnosing and repairing an electrical problem where my battery would go dead after a not driving for a week. They found and fixed a bad ground wire caused by another auto shop body repair.

Charlotte

28 de ene. de 2015

As always, the experience was very positive. Bob took exceptional care of us. His expertise was very apparent and his approach was very refreshing.

Barbara

27 de ene. de 2015

They were very quick and efficient on everything I needed done with my car. Everyone is always very friendly every time I bring my car in. Thank you

customer

26 de ago. de 2014

I went there looking for my first financed car and the dealer was nice enough but he wanted me to talk to the finance supervisor. Tim Trader was pretty upfront and said he would get me something but i didnt expect what was coming. After leaving he called me in the morning and gave me an offer that was rediculous so i politely said i couldnt do it. I guess they dont like to be turned down very much because Tim started yelling at me and told me that he can see why im in the perdicament im in and alot of other things. Towards the end of him verbally abusing me he asked "are you sure you're gonna turn down the 2013 s 200 for 30% APR with $1000 deposit by next week". All i said was yes and he laughed mantically and hung up. The man even tried to call me back after that and text me that i was still approved but i will NEVER have anything to do with Heartland Chevrolet after that.

badbrakes

19 de ago. de 2014

I made an appointment for my son to get his car brakes fixed before returning to college. It took almost 6 hours just to replace pads and rotors and nobody seemed to care he was waiting that long. This dealership will NEVER see another dime from my family.

WRooney2014

16 de mar. de 2014

I started looking for a new Silverado online and was helped by Brent . I had an appointment at two stores that day and after leaving one i went over to Heartland Chevy to see if they could help me . Brent had the truck ready and got my old one appraised while i test drove the new one . I hate the back and forth stuff but they gave me a good price right away and I got them to throw in a bed liner . Was going to use my credit union but they beat the rate and got my paperwork finished quickly . Was a much better experience than the other place I went to and I ended up getting $100 for sending my sister there who also bought a used Malibu from also .

KC Steve

23 de ago. de 2013

I purchased a new 2013 Corvette from John at Heartland. I did have a trade-in and like any purchase involving a trade-in there was a negotiation process. I found John and the owner, Chris, to be very fair and low pressure during the negotiation process. They discounted the price of their vehicle and also gave me a good trade-in value for my car, so I felt a fair deal was accomplished. I left with the new car feeling like I was treated well.

Cathy G.

8 de ago. de 2013

My family has purchased 2 vehicles (one new, one used) at Heartland Chevy in the past 2 years and thought it would be a good idea to have each vehicle serviced and maintained at the same location... Boy have we been wrong!!! Simple oil changes, tire rotations/replacements, and body work tasks have been complete nightmares! My most recent and VERY LAST experience was last week when I used Heartland for body work due to a recent wreck. Like other times we have been there, I am told one story, then a different story when it comes to picking up my car... You need to pay for this, insurance won't cover that... Blah blah blah.. And to top it all off, my $80 car detail I requested consisted of a carpet vacuuming and an emptying of my change in the cup holder..... That will be the last you see of us, Heartland.. We will be taking our business elsewhere.

Brian Folkers

27 de nov. de 2012

We were overall pretty satisfied with our purchase at Heartland Chevy. They seemed to do all They could to help us, and we feel like the relationship we established with them was a good one. But in only a few short months, we're beginning to wonder if we made the right choice in dealership.I've been in three times with the pre-owned car for losing tire pressure, I feel like not enough consideration was given to inspecting the car when it was sold to us. I remember specifically having the service guy come out and take a look at the front tires, and he said that they were fine (the back ones look like they were replaced at some time). Since we were waiting, I had him look up prices for tires (I figured they would need replaced in the next couple of years).But now that we've come in, paid to have the tire patched once, and it still hasn't fixed the problem, he recommends that the tires be replaced. That they are just "Old". The tires that we've put 4,000 miles on. Are tires really that unpredictable?This is the first car payment my wife and I have taken on as a married couple. We trusted that we were buying a somewhat low-mileage and inspected used car, from people who would have our best interests in mind, as well as their bottom line. But, now we're looking at throwing 650 dollars into the car, because the tires that were "fine", in actuality, aren't. It's seriously disheartening, especially with the holidays upon us.I can understand the somewhat "unknowns" that may come along with a pre-owned car purchase, but not something that is easy to spot in a normal inspection. I guess my recommendation is to have a used car that you might buy inspected by professionals other than the ones at Heartland Chevrolet, just to make sure that everything they should be getting with their newest investment will last longer than just a few short months after the purchase.

laurazook517

18 de nov. de 2012

Best Chevy Dealer in Kansas City. I was looking to buy a used car as quickly as possible. The car I was driving had a clutch going out and numerous other problems and I was planning a long road trip in a few days. I originally visited Van Chevrolet and had problems from the very beginning. My experience with VAN ended quickly after one of their finance reps called and started harassing me at work, pressuring me to take a loan at 15.9% and said I was foolish if I thought I could find anything at a lower rate. They kept yanking me around with the loan and then with the car. I went to Van on a Thursday and I needed to drive home in a car by Saturday. Saturday morning and still haven't heard anything from them. My friend had a similar experience with Van and ended up going to Heartland and had a wonderful experience. She recommended me to Bill Kopp. She sent him an e-mail telling him about the experience I had so far, what I was looking for and what I could afford. He called me after work and we set up a time for me to come in Saturday morning.From the very second I arrived it was a completely different experience. There weren't people outside waiting to pounce as soon as I stepped out of my car. There was one gentleman outside smoking and he(from a distance) asked if I was there for Bill. When I stepped into his office, he already had everything ready for me. I knew what I was looking for and he had a beautiful, fully loaded Chrysler Pacifica waiting for me to test. I drove it, loved it and came in to start doing the paper work. There wasn't any pressure. As an added bonus, I was there with my two children(boys, 6 and 7) by myself and one of the other salesmen took it upon himself to ask if he could give my boys a tour of the showroom while I filled out my papers. I was hesitant at first, but my boys loved it! Instead of being treated like xxxx for bringing my kids with me, I was treated like family. After their tour, the gentleman took them over to a table and gave them some donuts and water. I did not have to negotiate on my deal at all. They gave me a very good price on my trade(without me having to ask them to bump it up 3 times like I did with Van) and they lowered the price of the Chrysler so I could have payments in an affordable range. They took me over to see where the service area was so when I take my car in for it's free oil change I will know where to go. The gentleman at the service center was absolutely wonderful. He knew my name ahead of time and offered my kids a lollipop and showed them(and me, but he made the kids feel like it was just them)around the service center. I was in and out of Heartland Chevrolet in record time and they were able to accomplish in less than 3 hours what Van Chevrolet hadn't accomplished in 3 days! I got a great vehicle from Heartland, but more importantly I received excellent service. I will never visit another car dealership again. I hope that they never close because they have earned my business for life.

J Ringo

11 de nov. de 2012

Having purchased used cars mainly at small used car dealerships, we were impressed with our experience at Heartland Chevrolet. We would definitely go back to purchase another car in the future. The management is also very courteous, honest, and seems to sincerely care.

Brisco

9 de sep. de 2012

One of the few dealerships I've dealt with that I did not feel pressured in any way to purchase a vehicle. Bob Roberts was one of the best salesmen i have ever dealt with. The total buying experience was great and we will buy from there again in the future.

TheJoy

18 de jul. de 2012

Overall great place. The sales people were very easy to speak with. The process was fast. I would recommend this place to anyone looking for a car

mark.andrew.kc

18 de jul. de 2012

My car was under manufacture warranty. I took my car in for a check engine light and the car was returned to me a week later running worse than when I brought it to Heartland. I later learned that Heartland put the wrong parts on the car! I had to diagnose the problem, order and pay for the correct parts. Once I installed the correct parts the car ran perfectly. I took the receipts to the Service Manager and he refused to help or return my calls even though his technicians installed incorrect parts on my car.

David

17 de jul. de 2012

I have purchased multiple vehicles from Heartland Chevrolet and continue to use them for oil changes and tire rotations due to the convenience and customer service. Joe Searcey in service knows how to take care of a customer. I readily refer people to Heartland knowing they will be taken care of.

Linda

9 de jul. de 2012

My experience was with Steve Winn at Heartland Chervolet, he was excellent with the buying experience. Knowledgeable and made sure I was getting what I wanted in the 2012 Equinox I was purchasing.

new car

6 de jul. de 2012

Nothing but the best. I would recommend this dealership to anyone who want's to buy or even if you just need to have your vehicle serviced.

New Malibu owner

4 de jul. de 2012

My wife and I were pleased to find out that our salesman (Mike Conway) was now selling cars at Heartland Chevrolet. We had previously bought the car we were trading in from Galen Boyer Pontiac and Mike was our salesman there. He is always very helpful/knowledgable and never pressures you into anything. The total buying experience was great and we will buy from there again in the future.

Boots

2 de jul. de 2012

They are great to work with! My only dislike is their service closes at 6 pm? What about people who work? I would recommend their hours extend to 7 pm for those who work until 5 and have to commute. Otherwise, this dealership has been outstanding for the first year I have owned my Cruze.

happy equinox driver

30 de jun. de 2012

I called and spoke to a salesman prior to stopping to look at cars. I had a 2010 equinox that I had also bought here that had a lot of miles and was looking to trade for a '12. Bill Kopp was very helpful, he got me into a car that met my requirements and was overall great!I had my two small children with me,which could have made the whole experience bad,but Bill, and all of the sales people were very helpful with keeping them occupied and happy,as well as moving quickly to get paperwork and the new car ready to go. A+

Melbebo

29 de jun. de 2012

The entire group at Randy Reed really acts a TEAM! I worked with Chris, Dave, and Bryan to get my 2010 Chevy Tahoe. At anytime I was waiting, the reception and Ron (sales) kept me company which made for a great experience. After buying the car, I came back to get the XM Radio on, and yet another awesome salesperson, Ted, kindly offered to help me with that! Just got the car back yesterday after having it detailed and it looks great. I will always come back to Randy Reed and will also recommend it to all my friends and family! Thank YOU!!!!

JACKSPRATT

29 de jun. de 2012

More than happy to assist us and be helpful. Great Experience and great customer service. Quick, easy and friendly service.

Teachin Math

27 de jun. de 2012

It has been 10 years since I bought a car. I was not looking forward to this at all. After taking a friend's recommendation to go to Heartland my fear of going car shopping was dismissed. Bill Kopp immediately put my fears to rest. He didn't try to put me in a car I couldn't afford or that would strap me. He listened to what I needed and was looking for in a car, and before I knew it I was in a car that was just perfect for me. I am now cruising around KC in my Malibu and I couldn't be more pleased. I have already recommended Heartland to several of my friends. I will definitely be going back to Heartland!

Michael

27 de jun. de 2012

Heartland Chevrolet was the best dealership I have bought from in the last 5 years. I was in and out without any hassle, I got the truck I wanted for the price I had been searching for. Heartland Chevrolet in Liberty Missouri is the hot spot for a good deal. I've told my friends and family, and anyone looking for new or used should stop in and see the folks there.

weymard

27 de jun. de 2012

I bought a Silverado, need to say I'm french living in France. Mike was very helpful and help me to schedule the shipping to France. When the Silverado arrived in France, it was exactly as described and as what I wanted, in perfect shape et ready to go. If I have an opportunity to change my truck, I will look in first the inventory of Chevrolet Heartland in Liberty , MO A great thanks Mike for this business.

Chevyguy

27 de jun. de 2012

I stopped at another dealer and they wanted about 150 more a month for a malibu ls - heartland got me into a malibu 1lt for 150 a month less - what more can I say - great job guys - best experience I ever had

Happy Customer

27 de jun. de 2012

My husband and I were very happy with our new purchase of the Chevrolet Equinox. We were given great customer service from our salesman (Bill Kopp). Will definitely buy again from the Heartland Team. Thank you.

GM cars only

27 de jun. de 2012

Was there less than one hour for work to be accomplished. Mr. McCabe is very friendly and eager to please.

Love our Yukon

27 de jun. de 2012

Excellent Service and Great People. They made the car buying process fun and easy. Not words you usually associate with buying a car. I have already recommended them to my friends and family.

Late Bloomer

26 de jun. de 2012

Heartland once again has won my appreciation and respect for the way they treat me and my car. They treated me like I was family and my car like it was their own.

Shannon

26 de jun. de 2012

They still serviced my Toyota with a discount, even after we traded the car we bought there. The sale, years ago was horrible. The salesman was good, but the managers were vicious in 2008. They actually barricaded the door with themselves, so I couldn't leave without buying the car. Their service is still great, but sorry, guys, I can't recommend this dealer until I know those bozos are gone.

Budget-Minded Mom

26 de jun. de 2012

Chuck Dagley listened when I let him know what I was looking for. When he had a car that fit those criteria, he gave me call. I test drove it and bought it. Sounds simple, but believe me, there were so many other salesmen at other dealerships who tried to sell me whatever they had right then, rather than listening to what I was telling them I wanted. I'll be back to Heartland and ask for Chuck again.

Sherman

26 de jun. de 2012

We were treated great at the dealership and although we did not buy our car there, we would recommend shopping there to anyone looking for a new car.

Avi The Car Guy

26 de jun. de 2012

On November 23, 2011 I purchased a 2012 Chevrolet Sonic sedan from Bob Roberts. Bob is a fantastic sales representative--professional, courteous, and knowledgeable. I am completely satisfied with his handling of my purchase. I returned to the dealership for my first scheduled service and was equally satisfied with my one experience with the service department.

SUVs only

26 de jun. de 2012

Everyone there was very nice and helpful. My Tahoe needed new front brakes and they fixed them fast. We drive out of our way to go to Heartland, because we trust their service.

Red Convertible

26 de jun. de 2012

We took our vehicle back for the first service and there was recall work that took longer than expected. Marc Tegenkamp arranged for us to not only get a loaner from Enterprise since they didn't have any in stock, but made sure it was a 2012 Camaro just like the one we left for service. Our car was completed when promise and the service was excellent!!

Mike24

26 de jun. de 2012

My wife and I recently purchased a 2012 Malibu from Heartland and had a GREAT EXPERIENCE. We were in the market for a new car and put it off for a couple months because we were dreading the buying process! We went into Heartland to just look around and left with a new Malibu! the no pressure sales guys were great and made it very easy! 2 months later I got rear-ended and Heartland made the repairs and it looks like it never happened! I would recommend them to anybody looking for a new car! I will a repeat customer for sure!! GO CHECK THEM OUT!!

kelsey

26 de jun. de 2012

Heartland Chevrolet is the only place ill be going to buy my cars! My car salesman bill kopp was awesome and listened to what I needed and wanted and the finance guy Kevin was great it was a fast and easy process only in there for an hour! Best car buying experience ever! Heartland your the best :)

Scott

26 de jun. de 2012

We had scheduled and oil change on our new 2012 Malibu. The service department got us in right away. Be shout out to the Service department for taking of my car.Thank you.

Watashi

26 de jun. de 2012

Thank You for a great experience and the SuperSportsRoadster..WHAT A RIDE I worked for Firestone Ag as Scheduling Foreman for the plant my last 17 years, before retiring 5 years ago. Customer Satisfaction, Teamwork, & Continued Success, has been a big part of my life for a long time. You Folks understand that very well...Please thank John, Bill, & Kevin again, for all the help. You got yourself one damn fine team. Well worth the trip from Des Moines..My next car will come from You guys for sure

MGKCMO

26 de jun. de 2012

I have an Avalanche and needed an extensive repair done on my truck. Steve did an excellent job seeing the warranty through with great customer service and making sure I was satisfied with the repair. The technicians at Heartland are trained well and they get jobs done right the first time. I was very please with Mr. McCabe job as my Service lead and would recommend their shop to any Chevy owner. Thanks Steve and Team. Mark G.

Royals Fan

26 de jun. de 2012

I purchased a car from Heartland nearly three years ago. I continue to contact Heartland each time I consider purchasing a different vehicle. The customer service, courtesy extended toward me, and the response time have all been excellent. I will certainly consider Heartland as my first choice in the car buying process.

Randy

26 de jun. de 2012

Bill Rowan and the Service team at Heartland do an exceptional job. When I bring my vehicle in for service, I know that it will be repaired right the first time. These guys are professional. The railroad I work for also brings their vehicles to Heartland for service for that very same reason, get it done right, the first time. Thank you Bill and the rest of the service department team for treating people right.

Jultomten

26 de jun. de 2012

My wife and I not only recieve quality service, we got the best deal in town on a new Traverse purchased at Hartland Chevrolet. Hartland mechanics go over our car with a fine-tooth-comb each time when serviced. We highly recommend Hartland Chevrolet's Dealership. Ron & Jane

gregf

26 de jun. de 2012

I have been dealing with Joe in the service dept for nearly 10 years on my company vehicles. The service dept has always done a great job for me.

Chris

26 de jun. de 2012

I came to agreement on 6/6/12 with the Used Car Sales manager on purchasing a vehicle. This agreement was put in writing on Heartland Chevrolet letterhead and I put a deposit on the vehicle. I kept being put off with excuses that they coulnt find the papers on the vehicle, the sales manager quit, etc. Finally on 6/19/12, I was ready to sign the papers. The finance guy Kevin decides he is going to raise the price of the vehicle at the time of signing even after I waited several weeks, I have an agreement in writing on letterhead and I have a deposit on the vehicle. I would not recommend using this dealership. I will tell everyone I know and use social media to get the word out about this dealership. They are not honest and will try to take advantage.

robert

26 de jun. de 2012

Heartland is a great Chevrolet dealership and I plan to buy a new Corvette from them later this year.

Pasqua

26 de jun. de 2012

I recently purchased my second new Malibu at Heartland Chevrolet and I received a great deal. Multiple discounts accepted and I also received what I wanted for my trade-in. A fantastic deal with great sales staff.

Chevy owner

26 de jun. de 2012

Good customer service and good overall effort. Always pleasant to work with.

Hadl62

26 de jun. de 2012

I have worked with John Scrivo for years, this will be my 3rd purchase. John has always been most helpful and courteous. Always helps even with service. Thank you John,

Husband and Dad

26 de jun. de 2012

I have now purchased three cars from Heartland Chevrolet(2 used and 1 new). They alwas show me the benefits of owning either new or used and never push me one way or the other. When I need any service work, the department is timely and very clear with the price associated with the repair. I recommended Heartland Chevrolet over and over again. Thanks.

S.O.A.K.

19 de abr. de 2012

My husband & I were in the market for a car for our teenager. Stopped in & ended up buying the car of her dreams! Steve Winn was our salesman and was very helpful. He spent a lot of time with us but didn't rush us at all. All in all we had a very positive experience at Heartland & will definately recommend to others. Don't waste your time shopping the other dealerships (not with gas being so high!)

JB64068

16 de mar. de 2012

No pressure deal. Fair trade-in price. Mike is a great salesman.

elenor

24 de feb. de 2012

I am a widow who has not bought a new car in over ten years but I always get my Buick serviced at Heartland and have been very happy with them so I decided to go there when I was looking to replace my lesaber. Steve helped me out and was very patient with me and did not pressure me which I appreciated. I did not buy right away and did a little research but they were very fair. Thanks

jonny jh

23 de nov. de 2011

We were looking to replace our business truck and got several offers but these guys were the best to deal with. We did not feel harrassed and Jon Scrivo who helped us was very knowledgeable and even got us a bedliner and side steps for free cause of a Business program we did no know about . Keep up the good work .

Happy Camper

19 de oct. de 2011

we were looking for a new Equinox and went to this store as it is not too far from where we live. We were helped by Bob Roberts who was very nice to deal with but they did not have what we wanted in stock but they offered to get what we wanted in a day or so. Well we wanted to think about it and we ended up trying another store What a MISTAKE !!!I won't mention the dealer but they were very pushy and wanted us to make a decision RIGHT NOW and were rude. Needless to say Bob from Heartland did call us the next day was very pleasant again and asked if he could help in any way so we told him we had seen one we liked elsewhere but would not deal with them again and within an hour or so he called us back and said he had what we wanted and it would be in the next day . We went in to see the one they had got for us and it was all ready to go, we did paerwork right then and even though we were pre approved with our local credit union the finance manager got us a better deal and saved us some money on the rate. We had always thought that it was better to have your financing in place before we get serious but he did save us some money by deaking direct. Overall very impressed with the place, the staff and our new purchase and we have already sent my sister in and she bought a pre owned car from them as well and they sent me a check in the mail for sending her in, Great !!!

happy new chevy owner

12 de oct. de 2011

I was looking for a new Equinox online and got several quotes from local dealers. I went to another store who was cheaper by $100 but they told me they had the vehicle in stock only to find when I got there that it was SOLD !!! I dealt with Bill Kopp at Heartland and he was very upfront that they did not have exactly what I wanted in stock but could get it in a day, so I ended up getting exactly what I wanted and when I went to the store for the first time my new suv was waiting for me. Also I was planning on using my credit union but Bill and the finance guy kevin ended up beating my credit union rate and that saved me a trip to them to get my loan done. This was my first time buying "online" but they made it really easy and kept me informed along the way, just wish I had gone there first. I did not appreciate being lied to by the other dealer who said they had it in stock but really did not.

I've owned 21 cars

9 de ago. de 2011

We bought a car here october 2010, it was a used Saturn Vue. Nice car, feel like it was an ok price, though it was the price listed, they didn't talk at all on price. Had to go back a few times due to mess ups. Nothing too bad. This place was deserted, so you would think they could handle one sale.