Zac Engle

15 de sep. de 2021

Update: Hebert's heard my concerns and I can say that they responded well to my frustrations. I am happy with the results and ultimately glad I did business here. My car is now fixed and I can enjoy it! Thank you Hebert's for listening to me and responding! I have had mixed experiences here. I purchased my vehicle brand new with less than 75 miles on it and extended bumper to bumper warranty. The salesman Jeremy was amazing and very helpful and has continued to be helpful since my purchase. He was very personable. However I have had a recurring issue with my vehicle since I purchased it in February of 2021. It is now may of 2021 and I have taken my car in three times to have this issue fixed. Sometimes it takes 3 days for me to get an update on the status of my vehicle, with no text messages or phone calls letting me know if I'll have access to my vehicle to drive it. Jeremy has gone above and beyond to communicate with the service department on my behalf, but it should not be expected that the sales team serve as an intermediary between me and my vehicle and the service department. I'm very disillusioned with the service department at Hebert's Chrysler

Gina Carr

12 de sep. de 2021

JERE was the BEST! He was friendly and patient and sincere. He helped with my decision to buy a car. He was available to help with the things that have to be done when you live out of state. He made sure to answer any and all questions I had. If you are looking for a new or used vehicle, he is your guy! The others that I had interaction with were friendly and helpful.

Thomas Stahl

25 de ago. de 2020

Great customer service. Very attentive. All communications were given without call as to progress of my repair with 23 point check, recall on wipers taken care of on Ram Truck. Nick Henry met me with friendly service interaction and communicated the entire process to me by text as repairs were made. I had no worries, no need to call and check. Service Manager met me at pick up - CSR staff very friendly. Great experience for me and my Truck was well cared for at the Dealership. TS

Cayden Burleson

27 de ene. de 2021

Very pleasant experience!! Juan, the finance, and insurance department were really patient, friendly, and professional. Juan even treated my daughter and son with a drink when we arrived. When we found the car we wanted, he was very patient in answering my kid's ALL hundred questions they had LOL and even showed them how things on the car works. My family is in love with my 2021 Jeep Latitude.

Karen Laroux

17 de sep. de 2021

I had no intentions of purchasing a vehicle, but my salesman, David, and the entire team made it so easy. From the time we got there and left, we were only there for a short amount of time. Everyone was so pleasant. This was one of the best experiences I’ve ever had purchasing a vehicle.