Lawrence

12 de ago. de 2016

Very kind , Greet me at my door of my truck. Told me where to go and see about my recall. Very Very nice Dealership will always come back here. Thanks Again

Jeff

10 de ago. de 2016

My overall experience with the service on y truck was great....

Alan H.

29 de jul. de 2016

My service advisor James was highly effective, professional and courteous. He provided me with updates on the status of my repair when the parts were delayed to the dealership. I was provided with a new Chevy Volt which I thoroughly enjoyed. The remodeled dealership was also well executed.

Steve

8 de jul. de 2016

I have had many bad experiences with Chevrolet Dealerships in the past. They all seemed to treat you like a second class citizen. I would go out of my way to take my GMC Pickup to a Cadillac Dealer just so I would be treated decently. Heidebreicht Chevrolet is the exception. I was treated just as well as the best Cadillac Dealership. Heidebreicht makes it a pleasure to own a Chevy again!

Sandy F

8 de jul. de 2016

Very satisfied with the team. My purchasing experience was relaxed and efficient. The personnel are top notch. I will return again for any future purchases.

Lawrence Vaughn

28 de jun. de 2016

John Boyce provided very friendly and efficient handling of our selection and purchase of our 2016 Cruze. Everything was done very professionally and quickly from the moment we arrived until we drove out in our new car.

2015 Sonic RS Owner

21 de jun. de 2016

I brought my car in for maintenance, a recall and warranty work. The work was completed in a timely manner. I'm happy with the service I received at Heidebreicht Chevrolet.

Mark and Margaret L.

1 de jun. de 2016

Salesperson Jerry Baier and other team members were prompt, courteous and knowledgeable. Pleasure to deal with. Equinox was our second car we purchased from Heidebreicht Chevrolet. Service is also very good. Mark and Margaret L.

SL

31 de may. de 2016

Best dealership! Very helpful in every aspect of leasing a car and the service department is phenomenal!

Dave

28 de may. de 2016

I purchased a certified 2014 Chevy Suburban in early May. Kirk Rowe was my sales representative. He did everything needed to complete the deal and did it well. He was very helpful in every aspect and as personable as they come. After the purchase I was shown through the dealership, introduced by Kirk to everyone that would be involved with my after purchase needs. I would have no hesitation in purchasing another vehicle from Heidebreicht.

ZL1Crazy

20 de may. de 2016

My service rep, Dave was great. Had to bring in my Camaro for a new Supercharger and they went out of their way to store my car indoors for the entire time it was there, detail it when it was done and performed the service quickly. We bought our Camaro ZL1 from here and will ALWAYS take it here for service because of the professionalism and attention to details we experienced.

Steve G.

9 de may. de 2016

Best experience I've had at a dealership in many years; the staff was fantastic and exceeded my expectations.

Alan H.

20 de abr. de 2016

My service representative James was very professional and courteous. He provided us a vehicle while our car was under repair. He also provided us with regular updates on when our repair would be completed.

Steve - a happy customer.

14 de abr. de 2016

Great service in under an hour! Very comfortable and updated facility! I will be back to buy my next car, a 2017 Volt from Heidebreicht Chevy soon!

KingP

23 de mar. de 2016

Everyone I met was nice and professional. Quick and smooth process. My sales person Kirk was outstanding and appreciate the time he spent showing me all the features!

StanO

22 de mar. de 2016

Just had an oil change on a 2012 Impala. Service was friendly and fast. There was a little confusion as to where to check in because of the ongoing construction but it wasn't a big deal.

Sal

3 de mar. de 2016

Car in for service, John Boyce worked with service dept was able to get serive done oil etc... and to recalls. i am disabled and not able to drive my wifes 2014 Impala, lets just say service was done and returned to me in couple of hours. i do not know of any deslership that is willing to go that far to take care of its customers.

Former Ford Owner

27 de feb. de 2016

I was hesitate to car shop so I brought my brother with me. My Sales Rep, Kirk Rowe, treated me and my brother with respect and made sure I felt comfortable with the Chevy Cruze I eventually bought. Even though I couldn't afford one car, Kirk found me another one with the same options and low mileage to fit within my budget. Everyone was polite and made it a pleasant experience. I recommend your dealership to everyone!

Buick owner

22 de feb. de 2016

Appointment required for Oil change. Charges are reasonable.

Charles G.

6 de feb. de 2016

Polite, friendly, professional, efficient staff, a pleasure to do business with. I took my 2015 Malibu for oil change, tire rotation and a minor electrical adjustment. Good service from a good group of people!

Douglas

4 de ene. de 2016

Steve was everything you hope to get in a car salesman. It is people like him that will bring my wife and I back to your dealership.Doug & Peggy Cole

Nicholas

30 de dic. de 2015

Excellent experience all around. It reminds me of why I'm glad I switched back to GM from Chrysler. Very happy.

Beverly

30 de dic. de 2015

I was disappointed that I had to wait over two weeks for this appointment. It especially didn't make sense to me since I was the only person in the customer waiting room the whole time I was there.

Jeffrey

29 de dic. de 2015

Excellent service writers. The issue I see is it takes too long to schedule an appointment. Often takes 3 or more days to get in for an oil change.

Robert

24 de dic. de 2015

My engine lite came on on a Sunday so I drove over to Heidebreicht early Mon morning and was greeted immediatelya loner vehicle was made available the problem was takencare of that same day.

Larry

22 de dic. de 2015

Definitely a 10: Prompt, completed on time and within the estimated budget, staff always helpful and courteous. This is why we continue to purchase our vehicles at Heidebreicht.

Lawrence

21 de dic. de 2015

Very kind , Greet me at my door of my truck. Told me where to go and see about my recall. Very Very nice Dealership will always come back here. Thanks Again

Dino

17 de dic. de 2015

I brought my car in for one of the free oil changes that came with the purchase of my 2015 Corvette. The write up was fast. My car was ready when it was supposed to be ready. Very prompt and great service without any problems. The service people and cashier were cheerful and polite.I could not have gotten better service it I had paid for it.

Sharon

13 de dic. de 2015

Right from the begging the process was great. The process was simple, the work estimate was explained and the work was done on time. We always know the we will be well taken of.

Doreen

11 de dic. de 2015

Nobody likes to have to pay for repairs on older model SUV's, but Heidebreicht has always performed great service for me in the past and I have been a repeat customer due to their excellent knowledge and handling of my vehicle issues.

Kryslyn

9 de dic. de 2015

Everyone was extremely friendly and accommodating and I was even offered a ride to my parent's house nearby while I waited. I can't say anything bad about this dealership!

Shelley

6 de dic. de 2015

The staff is always very friendly, courteous and timely. Even during the construction going on there, they make it very convenient for you!

Mike

2 de dic. de 2015

The front bumper cap was replaced, painted to match, and installed within the time promised. My Avalanche looks great again.

Richard

29 de nov. de 2015

proffesional, courtious, and timely are the 3 words I would use to describe my latest service visit. I was in and out in the estimated time, which is important to me. Great job !

Jeffrey

28 de nov. de 2015

Even though the dealership is undergoing a massive renovation, they were able to keep their service commitment to me. Excellent staff and great salespeople.

Uriah Heep

25 de nov. de 2015

Leased a brand new car from them. They delivered to my house. Signed paperwork. Had another leased car to turn in. Driver will drive that car back. I took many pictures of my EXTREMELY MINT CONDITION car. NO SCRATCHES. NO DENTS. NO DAMAGE OF ANY KIND. MILES UNDER BY 8,000. Person drives car back to dealership and parks it in back. A week later, it gets inspected. 2 months go by and I get a invoice for about $500 in damage that is on the car. NONE BY ME. All my pictures, dated and timed stamped show ZERO DAMAGE THAT MORNING. Dealer unwilling to admit guilt or pay the consumer friendly amount due. Choose instead to wash their hands if issue claiming it was my problem. How can that be true with proof? After weeks of bantering back and forth, I have been forced to pay the amount. I requested I wanted to SEE THE REPAIRED COMPLETED CAR. "Car has already been sold" is what Ally Financial told me? Why then am I paying to fix the car, that I did not do, if the car is unavailable TO REPAIR? I know it was sold because I requested to get the car back to have it repaired for less. Money goes right in their pockets. After all this is said and done, this dealership response to $500 is that I will never use them and this dealership has caused to me to withdraw any future GM vehicles as they obviously do not care much for the customer for the measly $500 to them THAT IS NOT GOING TO REPAIR THE VEHICLE SINCE IT HAS ALREADY BEEN SOLD. Not a stand up company. Only care is to line their pockets. A terrible experience altogether. Sick of the hassles and wasted time. This is one American car company I will never again purchase from. Thank you for the slap in my face. May I have another please. ??????

Angelica

22 de nov. de 2015

I just loved everybody there the staff was super friendly and helped me with everything I needed even offered me a cup of coffee I always take my car there for anything that my car needs I would not go anywhere else.

Lisa

20 de nov. de 2015

I absolutely love Heidebreight. I have had 3 cars from there and the service is amazing at purchase time and with maintenance throughout.

Mae

12 de nov. de 2015

I AM 84 YEARS OLD-- REMODELING GOING ON IN WORK PLACE- EVERYTHING WAS CLEAN. MY WORK WAS DONE IN TIME WRITTEN ON THE CHECK IN SHEET. LIKED THAT- HAD COUPONS AND WAS ABLE TO USE THEM. CLERK THAT TOOK CARE OF ME WAS VERY COURTEOUS AND HELPFUL.

Christopher

6 de nov. de 2015

I had my 2015 Suburban serviced there for the first time. Even while under construction, the crew was very nice and seemed to be very organized under the circumstances. I initially was told I need to to make an appointment but an manager overheard and and told me someone cancelled and they could get me right in. Looking forward to going back

Linda

6 de nov. de 2015

I was in an accident and my vehicle was totaled. I called from the Hospital and my salesman KenK made arrangements for a rental. We found another vehicle in inventory and will be picking up a new 2016 Equinox. I have been a customer of Heidebreicht Chevrolet for 30 years.

Thomas

5 de nov. de 2015

I have a fairly new Equinox that has been stalling and driving poorly. The techs found dirty exhaust and cam shaft filters. They replaced the valves and so far so good. The service rep (James) was very polite and prompt with feedback.

Sally

5 de nov. de 2015

Everyone was friendly and helpful. Would recommend our salesman, he knows his job well, is very friendly and great to deal with.

Scott

5 de nov. de 2015

I have purchased many vehicles over the last 25 years and this was the smoothest deal of all of them. Jerry was great to deal with..

Laurie

3 de nov. de 2015

Mike was my service advisor and he was wonderful. Made me feel welcome & helped me out on a few options on my Equinox that I wasn't sure how to use. Brought me coffee and kept me up to date on the progress of maintenance. Yvonne at the cashier office is just precious. Very sweet & and sincere. I am very impressed with the customer service. From past experience in dealership's service department, I have never been treated so kindly & caring. Thank you.

William

31 de oct. de 2015

oil change ok. After headlight recall on 13 Vette was completed side windows on Vette didn't automatically come up the last half inch, after closing doors. I had to return to dealer . Your service man corrected the windows in 2 minutes!

Glenn

30 de oct. de 2015

It was a small repair but they took me right in, and had me back on the road in 30 minutes. Very impressed and grateful!

Mike

27 de oct. de 2015

Our Trailblazer has had a slow LF Tire leak for some time and our son is here from San Diego using it for two weeks. Heidebrecht fit it in with no prior appointment, fixed a bead leak and a valve stem pressure sensor leak quickly so my son could leave at noon Monday to visit friends in Kentucky. Outstanding service.

Camille

24 de oct. de 2015

I was welcomed by friendly staff offering coffee and cookies while I wait. I was given an approximate wait time and my vehicle was finished on time. I appreciate the fact that I was made to feel as comfortable as can be during my wait. I have never been disappointed by Heidebreicht and continue to be a very satisfied customer.

Virgina

24 de oct. de 2015

joey our service rep was helpful and understanding and very knowledgeable about our service issues. all but one of 5 items was fixed and the one remaining awaits parts.

Kay

23 de oct. de 2015

Friendly, helpful staff.Job was quickly done and cost was reasonable.In addition to an oil change I had tires rotated, antifreeze checked and several systems checked for not much more than a plain oil change

Vernon

22 de oct. de 2015

Ashley responded to our request in a very timely manner. In less then a week we were driving away in our new 2016 Equinox. Jim Green answered all our questions and would highly recommend him.

Jenna

18 de oct. de 2015

Thank you for taking care of my tire repair so quickly, I appreciate it and will be back when I'm ready for my next oil change.

Dennis

17 de oct. de 2015

Fast repairs, kept me updated as they said they would, and offered a shuttle ride to and from the dealership to drop off and pick up my vehicle.

Conrad

16 de oct. de 2015

Yeah, I called your dealership and asked to make an appointment for service. I indicated that my breaks were squeaking. The service representative told me to bring it in without an appointment. I had my wife drive it up for service that same hour. It turned out to be corrosion on some of the breaking mechanism which required lubricant. Repairs were completed in less than 2 hours, and the best part it was all covered under warranty.

Kelly

15 de oct. de 2015

I have been purchasing vehicles, and taking them in for service, to several dealerships in Sterling Heights Clinton Twp, and Warren for the last 40 years. When I recently moved to the Romeo area, I knew about the great bars and restaurants, the peach festival and many other events that take place throughout the year. What I didn't know, was that there was a hidden gem called Heidebreicht Chevrolet. When I arrived at Heidebreicht, I was pleasantly greeted immediately by several people including James. He listen to my concerns, went for a short ride, and noted everything that going on with my breaks. Over the course of the next 24 hours, he was in constant contact with me, keeping me up to date, each step of the way. I had takeni my Malibu to another dealership three times for the same problem. It was never corrected. Your dealership got it right the first time. With that type of service, I most certainly will be doing my shopping for automobiles at Heidebreicht Chevrolet.Respectfully,Kelly Shier

William

15 de oct. de 2015

I buy all my families cars here, new and used. I have all the service to my cars done here. Always a great experience. Very professional and friendly.

Ronald

10 de oct. de 2015

I can always depend on Heidebreicht Chevrolet looking out for me. This time, it was a recall that needed to be addressed before I left on my Florida trip the next week end.

Robert

8 de oct. de 2015

I was promptly received and written up. My oil change and tire rotation was completed in less than an hour. Great work.

Howard

7 de oct. de 2015

Service to my vehicle was quickly completed. Adam Vanover was the technician. Entire service staff was friendly and informative (responsive to questions). Even though the facility is undergoing renovation, it did not interrupt the efficient operation of the service area.

Timothy

4 de oct. de 2015

Dave went out of his way to help us after finding out the repairs on our Traverse were going to take longer then expected and we wouldn't have our traverse to pull our trailer to go camping that weekend. He hooked us up with a Silverado so we wouldn't have to cancel going camping. We were looking at possibly upgrading to a Silverado anyway so this worked out quite well as it gave us a chance to see how we liked it and how it would handle hauling our trailer. He also kept me informed of the repairs on my traverse. Dave did an outstanding job taking care of us and should be commended on his great customer service. A job well done

William

3 de oct. de 2015

Even though the dealership is under massive construction, they did an excellent job and I even got a rental for the day so I could get to work. I have been a customer here for years because the sales and service are great. I don't want to go anywhere else.

Cheryl

1 de oct. de 2015

The service advisor, Tim, is very professional and friendly. Even though I had to take my car back into service within 24 hours of picking it up, he has been helpful. This advisor has reminded me why I keep going back to this dealership.

Janet

1 de oct. de 2015

Even with chaos of construction the place flowed and I was in and out in less than an hour and everyone was very friendly

Edwin

28 de sep. de 2015

Great Dealership to work with. Tony in the Body Shop was very nice and explained everything in detail. The work done on my truck is excellent. Though this was my first experience with having to have body work done, I'd recommend Heidebreicht to anyone. True Professionals all the way!

Nancy

25 de sep. de 2015

The service personnel listened to my explanation of the problem, wrote up the service request, provided a loaner. I was called the next day and they brought my car back to me.

Erich

17 de sep. de 2015

This has been the best GM dealer experience in my 30+ yrs I hv purchased GM products....I m recommending this dealership to all my friends....GM needs more dealers like Heidebrecht

John

17 de sep. de 2015

I have been purchasing cars from Jim Green for 20 years now. He is the best salesman I have ever worked with, knowledgable, responsive, and friendly.

Jennifer

14 de sep. de 2015

Dealership was prompt to any issues we had and took care of finding us a new vehicle when we had to turn in our first purchase two weeks prior due to constant issues we had.

William

12 de sep. de 2015

My tech from the last visit remembered me and asked if the repair to my radio he performed was still working ok! This made me feel great that he took a moment to ask!

Darlene

10 de sep. de 2015

ALWAYS friendly and fast customer service! The service department makes you feel like family and they actually become an extension of your family! Mike is no less than AWESOME!

Mike

10 de sep. de 2015

My rear axle noise was difficult to diagnose but, once found, it is now fixed and the noise is gone. :-)

Susan

10 de sep. de 2015

Even during construction, I felt that I was well cared for and all of my services were explained to me by a friendly service rep. I am very pleased with this dealership and have been for the past 2 years.

John

10 de sep. de 2015

James the Service Tech was very professional and seemed very willing to help. This was my first time at your Dealership and clearly I found an establishment I will be returning to and tell my friends about.

Chris Smith

9 de sep. de 2015

2013 chevy silverado, hand washed most of the time, taken care of. Rusting out from underneath me. I took to Heidebreicht in Romeo, Mi (where i purchased it new). They asked if i took it down dirt roads. I said occasionally, am I not supposed to? With 24,000 miles they will not back the warranty, told me to pony up $3,000. I somehow mistreated the truck by taking it down occasional dirt roads. Chevy will not back this warranty (per the dealer). Do not buy from this dealership they do not stand behind their vehicles. Better yet, buy an aluminum Ford, I am going to after this rusty, practically new rusty Chevy. I will share this with every complaint board I can find. Chris Smith, Metamora, Mi.

Lavaughn

5 de sep. de 2015

Great service. Shuttled to work and they brought my car back to me. I only work about 1/2 mile away but it was a big help to have it delivered to me. Very friendly service personnel. We have been customers of Heidebreicht for over 30 years. Wouldn't go to any other dealer

Justin

3 de sep. de 2015

The team at Heidebreicht was excellent. They address the issue with the vehicle, are upfront and provide recommended cost effective solutions to solve the problem.

James

1 de sep. de 2015

I went in with many questions about issues I was having with our car. The Service Advisor was effective in commuicating with me in what and how things had to be done to solve the problems. The dealership than went on to get the jobs done as my service advisor arranged. I think the advisor and the dealership were great.

Patricia

28 de ago. de 2015

I am truly satisfied with service at Heidebreicht and would recommend them to others. Thank you for your service to our community.

Frederick

25 de ago. de 2015

I was very pleased with how fast the service was! I was planning on being there for over an hour and it only took about 30 minutes. I also appreciated the friendly atmosphere and the cookie:)

Brenda

24 de ago. de 2015

My experience with the service department has always been very friendly, professional, and courteous. Heidebreicht Chevrolet service department has taken very good care of my vehicle. That is why we return to this particular location.

Maryann

23 de ago. de 2015

Super friendly and helpful staff. Worked through the construction without a hitch - seemed like business as usual! In out and picked up in 35 minutes. Nice!!

David

23 de ago. de 2015

Professional and quick service. Recognition of my 31 years of buying/leasing and servicing my vehicles with them. I will continue to buy and have my vehicles repaired there in the future.

Michael

21 de ago. de 2015

Overall very positive. Just wish we didn't have to bring the car back again to take care of the recall problem. But that's not the dealership's fault.

Kathlyn

19 de ago. de 2015

The service the fast. I was in and out within 45 mins. The staff was great. I will bring my car back to them for my next oil change.

Christine

19 de ago. de 2015

All of the staff was very attentive, and patient even though they are enduring a difficult situation with the construction and the extremely hot weather we are having.

Ronald

18 de ago. de 2015

Mike at the Service Center was very polite and professional. The mechanic did a nice job servicing my Suburban and performing an inspection to look for discrepant issues.

Nancy

17 de ago. de 2015

Everything was great. Staff were all very friendly. I waited for my car while it was being serviced and it was ready much quicker than I expected.

Molly

14 de ago. de 2015

Kirk was unbelievable helpful, courteous, and efficient at helping me purchase my vehicle!!! I have never experienced better service from a dealership!

Joshua

13 de ago. de 2015

Everyone was friendly and professional from John Cardaris on down. No one tried the hard sell approach, but helped me get the car I wanted at the best possible price. This was greatly appreciated.

Taras

11 de ago. de 2015

I had an oil leak since my last oil change and getting oil spots in my garage. Called Heidebreicht and they set up a time for me to bring my truck in and replaced the oil filter that was leaking at no charge and with in a very short time. Thank You, Taras Szymon

Gerry

8 de ago. de 2015

Well let me tell you something, the Body Shop is tops in my book for service, quality and overall customer care. They took care of my volt even made it look better than when I picked it up in 2013. Tony and crew out did my expectations hands down. Makes me proud to be a customer at such a well oiled machine!!! Thanks

Jennifer

8 de ago. de 2015

I was very happy with the customer service I received. I was updated on the status of my car regularly and the staff was up front about the likelihood that my vehicle would not be evaluated the day I dropped it off (this was not a scheduled repair) and provided me with a realistic estimated timeline. Thank you for another great experience.

Thomas

7 de ago. de 2015

I had an appointment, and even though their oil pump broke it still was done in about one hour. Good job service department.I got an oil change, tire rotation, and 27 point inspection..I will not take my Veh. to any other Dealership for service...

Chad

4 de ago. de 2015

Tom Goodwin is the best, Everytime I come there for a oil change or maintenance on my vehicle he handles it. He is the reason am a returning customer. 5 stars across the board.

Thomas

3 de ago. de 2015

In spite of their very busy service schedule, service on my truck was started ahead of my scheduled appointment time and completed under 1 hour as promised.

Mary

1 de ago. de 2015

The entire team at Heidebreicht is committed to the best customer service possible. Every staff member is friendly, courteous, and very competent.

Linda

30 de jul. de 2015

Came in for maintenance on car. Loaner was ready & waiting & was in & out in 10 minutes. The service person was not very friendly and told me the repair probably would not be covered under my warranty. Said was normal wear & tear for the carpet. I didn't think it should have holes in the carpet for a 2013 car. The service person I did talk to before I made the appt was very nice and said it probably would be covered. As it turned out it is covered and am currently waiting for the carpet to come in so I can come back & get it taken care of. Overall the service was good.

Susan

24 de jul. de 2015

John Cardaras is the nicest and most caring sales person that I've ever dealt with. I've bought 3 cars from John now and will definitely buy from him when I'm ready for my next car.

Lisa

23 de jul. de 2015

Even with the construction, I was treated very well, and they went out of their way to make getting my service done as painless as possible. They were very accommodating, as I had my infant son with me.

Kurt

20 de jul. de 2015

It would be nice if the techs would be a little more careful or clean up after themselves when the work is finished. Several times now I have found fingerprints on my windshield around the area where they put the oil change sticker. Also found oily fingerprints on the door and steering wheel.

Edward

18 de jul. de 2015

Was very satisfied with my sales rep., Garrett Henninger. He was professional, courteous and I felt comfortable dealing with him. He did everything that we asked of him.

Larry

16 de jul. de 2015

Visit was for oil change and construction was on going so pulled up and they came out to the vehicle and asked me if I had an appointment. Said yes gave him my last name and entered and Tim took care of getting me logged in. Had my air filters replaced also and was on my way in less than 45 minutes and Tim even through in a car wash which I used on the way home. Very courteous and professional staff.

Nancy

15 de jul. de 2015

I had a delicious cookie just out of the oven. And I learned that Svc.Adv David Kosanke lives near me.

Tami

14 de jul. de 2015

I have highly recommended this particular dealership to many of my friends. Everyone I come in contact within the service department is very professional. I am never been treated as though I am stupid because I am female and bringing the family van in alone. Your the only service department in this area that has treated me well and I appreciate it!When I do sit down in your comfortable waiting area, it has been nice to have a quiet moment to myself. Keep the TV's volume down way low. The cookies and drinks provided are a nice touch. Thank you!

Nicholas

9 de jul. de 2015

Joey and the service team were able to get my car in to have the brakes serviced quickly, even with short notice. Tyler also was great both picking me up and dropping me off when I did not have a ride, even though I lived over 30 minutes away.

David

1 de jul. de 2015

Heidebreicht Chevrolet:Dave in the service department takes care of me every time I come in, good guy does an excellent job.

Cynthia

30 de jun. de 2015

Hard a great experience, we treated super! Got a great SUV and got a great deal along with my trade-in. Will go back and purchase another vehicle from this dealership in the future.

David

30 de jun. de 2015

Friendly service. Just took longer than anticipated. However, we were provided a wonderful rental car and were appraised of the progress throughout the process. Overall, well done!

Joseph

23 de jun. de 2015

Steven did a great job trying to earn my business and let me know when a new car came in. John was also great in trying to put the deal together.

James

20 de jun. de 2015

Very good helping us find our way for service, it will be easier I know when your addition is done.

Denise

18 de jun. de 2015

Beth and Jerry were wonderful. The information they provided and their expertise made me feel certain that this was the car for me. My husband and I are returning customers and it is because of the wonderful sales representatives and service that we have always received that will keep us coming back. LOVE MY NEW MALIBU. Thanks again Beth and Jerry.

Tina

11 de jun. de 2015

Very friendly staff. The wait time was short for my oil change and tire rotation. I was very pleased as usual.

Robert

8 de jun. de 2015

I have been dealing with John Boyce at Heidebreicht for over 20 years and I am treated so well by everyone over there that I will not go anywhere else to get my vehicles. The service on my truck was done while I waited, (quick) and I left a happy guy. Thanks to everyone at Heidebreicht.

Joshua

3 de jun. de 2015

Such a great experience. Everyone in the service department is so friendly and made my experience very enjoyable. I will definately Be returning for all my service needs.

Gail

31 de may. de 2015

Extremely well oiled staff that works together seamlessly. Got the car of my dreams at a great price! Jim Green and Alisha took personal care to make sure satisfaction was 100% guaranteed.

Frederick

30 de may. de 2015

Needed brakes and oil change. Only problem was a mix up on the charge for my brakes. It was more than the quote. Joel did give me some credit to get it close to the quote.

Shannon

28 de may. de 2015

Always very professional and great service. The staff is very friendly and accommodating. I have been having my cars serviced here for the past 5 years and never had any problems.

Melissa

21 de may. de 2015

A mention of the construction would have been nice beforehand however the construction did not impact my service. I do not like being sent directly to the cashier when my car is ready for pick up. A service rep - or even better the person who actually did the work!- should spend time with the customer reviewing the results of the inspection & confirming what work was done. I believe this is standard practice for Chevy dealers & I want you to know I don't think that's good customer service. Missing the mark Chevy!

Brian

21 de may. de 2015

Jim Green worked very hard to find the exact truck I wanted and got it from an out of state dealer in a very short time period

Stanley

19 de may. de 2015

Just a tire rotation but was handled perfectly despite the ongoing construction to the dealership. Fast check-in; fast checkout. Joey did a good job!

Paul

18 de may. de 2015

My family has always bought their vehicles from Heidebreicht. We get excellent service and the servicemen are very attentive! They keep us informed of the status of the service!

Gerry

14 de may. de 2015

Mike and the entire service department are the best! I have never seen so many people go out of their way to make it done right the first time! Thanks

Patrick

13 de may. de 2015

Jerry Baier is the best. I have and always have had two vehicles from him the last 10 or so years. Sets up my service and follows up. I live a mile from a different Chevy Dealership. I drive 18 miles to go to Heidebreicht. Went to other one once. Never again.

Angie

12 de may. de 2015

Dave, the customer service rep, explained all of the things that needed to be repaired on my aging HHR. Now it's running like a new car. Thanks again Dave!!!

William

12 de may. de 2015

Really couldn't say enough good things about Beth Cooper, but the main traits that come to mind are patient, understanding, caring, good conversationalist, willingness to help, and professional. Beth Cooper did an excellent job answering questions and explaining options. She made both my wife and I feel relaxed and confident we were getting the best options for our needs...and desires. Would recommend Beth and Heidebreicht to anyone looking to purchase a new Chevrolet. I always take my vehicles to Heidebreicht for repair, customer pick up/drop off is a great benefit to go along with the excellent skilled repair service.Bill and Mary Dietz

Pat

11 de may. de 2015

I moved to this area a bit over 2 years ago, and needed a dealership I could take my car to without battling the heavy traffic of the area. Heidebreicht Chevrolet has fit the bill in every way!

James

11 de may. de 2015

Jill Maniaci takes customer service to another level. I always recommend Heidebreicht to anyone in the market for a GM product.

Carol

9 de may. de 2015

JIM GREEN DOES A GREAT JOB AND IS A ASSET TO YOUR DEALERSHIP;HE DELIVERS ON IS PROMISES.HAVE PURCHASED OR LEASED AT LEAST CARS OR TRUCKS

Philip

9 de may. de 2015

As always, a pleasant experience. Called for an oil change appointment then brought the car in 2 days later. Greeted professionally, work completed, explanation as what was found and on my way.

David

7 de may. de 2015

The visit went ok. Employees had a tendency to socialize with each other first and then take care of the customers. This might need a little corrective action.

David

6 de may. de 2015

I keep coming back to Heidebreicht because Dave Lee respects my time by making the sale happen quickly and truly meeting (mostly exceeding) my expectations. I always feel like I get more value with Heidebreicht. When was the last time you bought a car and came home feeling that you just made the best choice possible, and then when the car is delivered it is a special event beyond the sale? Buying a car is a major event and Dave makes it a celebration.

David

3 de may. de 2015

Heidebreicht Chevrolet is a place where they keep you informed and work as a team to provide solutions using both the service department and sales.

Noel

27 de abr. de 2015

Because of illness I had to delay my repairs. Matt and Tony were wonderfully helpful. My car looked like brand new outside and I was shocked that it also looked brand new INSIDE. I never expected that. You guys are the greatest.

Terrance

25 de abr. de 2015

Treated promptly, Joey pointed out a recall and helped schedule the service. Service was completed quickly and notification was polite and even friendly.

Charles

24 de abr. de 2015

Exceptional. I was treated very politely and in a professional manner. I felt very comfortable having the body shop repair my car. My car was ready when promised and the work was of the highest quality. A very pleasant experience.

Robert

24 de abr. de 2015

I had a great car buying experience at Heidecreicht. I typically do not enjoy the car buying experience. However, their staff was attentive, informative, and low-pressure. They worked around my schedule and made the entire process easy. I would like to specifically mention the names of the individuals that made the process enjoyable.Earl CulverAlisha SchraderAshley KiperBrianne Alward

Bradley

18 de abr. de 2015

Everyone was very nice and got things done quickly for us which was nice so we didn't have to make several trips to the dealership. Thank you very much, very happy with the new vehicle.

Jeanette

17 de abr. de 2015

Very polite and helpful. service person courteous and helpful.Facility clean and quiet. Cookies and soda and offer of coffee nice touch.

James

16 de abr. de 2015

Mike the service rep was awesome. Kept me informed always. Walt in parts was also awesome. Made me aware of rebate offers on tires and 10% off parts since I am GM employee. Just the best team at dealership.

Lona

14 de abr. de 2015

I am always very satisfied bringing my vehicle in for service at Heidebreicht Chevrolet. I like that service appointments can be scheduled to accommodate our personal schedules and time. This allows the Service Dept. to manage their work and less waiting time for customers. Staff is always courteous and friendly. Thank you.

Andrew

6 de abr. de 2015

Everyone was very nice. Check engine light came on before we left dealer, you clear and sales man said to come back if it came back on. It did and the service to get it fixed was fast easy and painless! Was even given a rental car for the day since I have a little one. Everything went great!

Ruth

29 de mar. de 2015

It was an amazing experience. From being greeted at the door to the service that I received - everyone was friendly and made me feel comfortable.

Gerald

28 de mar. de 2015

The service rep, Joey, was informative and friendly. The cashier was friendly and the service tech did his job without getting my van greasy or dirty.

David

28 de mar. de 2015

Ken was patient and very helpful. He worked with me as a person, not as bank account. He didn't pressure me to make a sale. This is the second time I bought a car with him as the dealer. I tagged a Malibu, as a pep car, in 2005 and and I picked it up in the winter of 2006. Heidebreicht Chevrolet's maintenance is excellent. I still have my 2006 Malibu Maxx.

Darlene

26 de mar. de 2015

I have dealt with new car sales, Joe and have gotten to know Michael very well in service but not due to bad things, only good. Michael has been such a pleasure to work with on the recall of my Cruze. He turned a long waiting period into, "I will hear from you soon, friend" kind of thing. Great guy, great service from everyone. Kim too was very accommodating, always greets you with a smile. Thank you for the continued great service and friendships! See you next oil change!

George

20 de mar. de 2015

Got there, drop off the car, was only in the waiting room about 45 minutes before it was all done.

Ursula

14 de mar. de 2015

Have been a customer for over 30 years and have always been very happy with my salesman(Ken Kaikonen) and the service dept. and body shop. am planning on purchasing a new car soon.

Gregory

12 de mar. de 2015

It was nice that you were able to squeeze in checking the "check engine light" that came on that day when I was only scheduled for an oil change. It would be really nice if you were open on Saturdays for repairs and oil changes.

Johannes

12 de mar. de 2015

Beth Cooper was wonderful. She explained things to me, kept me up to date, and answered all my questions. Going through Finance went well also. All the other employees I encountered were all ready to give assistance.

Brendan

11 de mar. de 2015

I have purchased/leased 13 or 14 cars over the past almost 35 years. This has been a necessary but not always pleasant chore. However, yesterday's experience with Heidebreicht Chevrolet and particularly; Jeff Likins and Alisha Schrader, changed all of that.This is the first time when I didnt feel I was doing the dealership or salesperson a favor by acquiring a vehicle. Mr. Likins and Ms. Schrader's respect for my time and my expressed needs far surpasses any experience in my car buying past. In fact, unfortunately it is rare any more that I deal with professionals who are actually listening and responding appropriately; something which both did and is a valuable asset to their professions and more importantly to your dealership.Please accept my appreciation for a job well done. I am looking forward to my next opportunity to acquire a vehicle; and I can guarantee it will be with Heidebreicht and Mr. Likins.I will not hesitate to recommend Heidebreicht and Jeff to any friends, family and colleagues planning to purchase an automobile.Keep up the great work!Sincerely,Brendan Paul Wagner

Jean

10 de mar. de 2015

James was patient and showed me what modern "mudflaps" look like, and because of that I decided it was ok to get mudflaps for my Equinox. (I'm retirement age and felt offended that mudflaps were recommended for my car. They belong on pickup trucks and larger trucks, Not on MY CAR!!!!! I thought. How dare they suggest I get them AND pay for mudflaps!!. I thought. Perhaps the need for mudflaps involve a design problem. I relented and the molded plastic non flapping flaps are not unsightly. Adam was also helpful so the visit was all good. Some of the repair reps in the past have been irritating and offensive and some of my friends have agreed with that description. My friends are also "little old ladies" and we don't like to deal with rude reps.

Melvin

8 de mar. de 2015

Called to say that the power steering, ABS and stabilitrack were not working. Dealership provided loaner that day while repairs were made.

Reginald

6 de mar. de 2015

The service tech was very helpful and courteous, he took the time to have something checked out over and above what I came in for. By doing this a possible problem in the future was avoided. Every step of the repair on the car was relayed to me so I knew what was happening. The car was ready when it was promised.

Molly

24 de feb. de 2015

Everyone was very nice & my car was finished quickly & correctly. My Volt was in for a warranty job.

Joseph

21 de feb. de 2015

James is great to work with. I had reservations about other service reps after Christy left, but James has made it an easy transition.

Michael

19 de feb. de 2015

Everyone was extremely pleasant, cheerful, explained about the valentines card for Veterans. I was presently surprised that everyone was happy because of the snow!

Cynthia

17 de feb. de 2015

Love working with Tim! He always takes care of any problem that I come with and treats me with respect. Love all of your service people, they are the best.

Stephanie

17 de feb. de 2015

Everyone was really nice and helpful to me and my car. They explained everything to me in a way I could understand. They even tried to up sell all of the flushes needed for my car. They did really well.

Kimberly

17 de feb. de 2015

Very courteous service rep! Services performed very timely just as promised. The amenities offered in your waiting area were beyond expectations.

Todd

16 de feb. de 2015

I've purchased several vehicles from Heidebreicht Chevrolet. The Sales, Serivce and Body departments are all second to none. You're treated like a friend or family member. Simply a great dealorship.

Paul

15 de feb. de 2015

wow what a good group of guys. you will be happy you stopped in. I definitely did what more can I say!

Taras

15 de feb. de 2015

Was impressed by your tech Bob on explaining to me about the steering. He found low tire pressure to be the cause and said to see if I could try to get it to go back and have a hard time to steer again. Will try to get the steering to go bad before I bring it back for my oil change. Very satisfied with the service . Thank You Chris for taking the time, two trips to try to find out my problem.

Emily

12 de feb. de 2015

You will be receiving a thank you card from me for not only restoring my car to it's beauty, but I think it looks even better now than it did before!! And to the man or woman who had the painful task of cleaning/vacuuming out my car, I am indebted to you because I have been dreading that task all winter! So thank you!!

Susan

11 de feb. de 2015

Excellent service. Recall items taken care of and oil change in a timely fashion. Drop off was easy and smooth. Loaner car was ready. I appreciate this service as I was in a hurry to get to work.

Rosemary

6 de feb. de 2015

The service was great and everyone had a smile on their faces! The only bad thing is that I waited for a few hours to find out that the wrong part was ordered. I was able to work form my laptop on the guest area so it all worked out! Thx

Pamela

6 de feb. de 2015

Mike was very kind and made sure I was kept well informed about every step and Explained everything to me. I felt like I mattered ,I was not just a number or customer. I felt like family. Thanks!

Mike

6 de feb. de 2015

Friendly fast service and the 20% coupon for Big Boy is a real big bonus. Take the car in, walk to Big Boy, have breakfast read the paper, return and all done. I do have a question. When offering Mobil 1 synthetic oil to customers Why Not use a Upgraded Mobil 1 oil filter instead of an A/C filter. Does not make allot of sense to me to pay extra for full synthetic oil (Mobil1 ) and not use a Mobil 1 filter.

Andrew

5 de feb. de 2015

Jim Mair was awesome! Made me extremely comfortable in a situation I have not been in, in a very long time! Wish there would have been floor mats included in my car. And I've already received an email saying I need a new engine filter, is that accurate? I've had the car 6 days. Is that part of the scheduled maintenance? But I LOVE it.

Patricia

4 de feb. de 2015

Everyone is always friendly and polite. I also like the fact they have been a part of my community for many years.

Peter

3 de feb. de 2015

Very professional, had a couple of mistakes in warranty coverage that were immediately corrected. They identified problems and helped schedule appointment to correct. Explained work done when paperwork was not clear.

William

3 de feb. de 2015

Came into the service department for an alignment, was done quickly and the entire staff was very friendly and helpful. My experience from beginning to end was great!

Scott

31 de ene. de 2015

I have one word to describe the service at Heidebreicht "Fantastic" what else can I say. Keep up the GOOD work.

Rod

30 de ene. de 2015

Our Experience with Heidebreicht Chevrolet was fantastic.Jerry Baier our Sales Person is super to deal with. The entirestaff is friendly and made our car buying experience easy and fun. Thanks Guys!

Julius

30 de ene. de 2015

I would like to give special recognition to David Kosanke, Service Consultant, for making my visits pleasurable. David's courteous and professional work ethics are a great asset to your dealership's Service Dept.

Cynthia

30 de ene. de 2015

The service was excellent!!! There was a vehicle recall that they notified me of when I arrived and were able to complete in a short period of time and allowed me to be able to get back to work quickly!!!

Nancy

29 de ene. de 2015

Appointments easy to make, prompt check-in, courteous and friendly service people, service performed in reasonable amount of time. And the have coffee and cookies!

James

29 de ene. de 2015

I came in due to a low rear tire and had to have the tire replaced. It was done very quickly and I was on my way.

Donna

28 de ene. de 2015

What is there to tell? I came in for tire rotation and oil change and left there knowing my truck needed bout 600.00 in repairs. That's what happens when you pay it off. That's life.

Joseph Paul

27 de ene. de 2015

Was there for less time than they told me! Fast and friendly service. Car was clean and ready to go right at the door when finished. Thanks for the free yearly Calendar!

Tina

27 de ene. de 2015

The service technician was very friendly and addressed my issue with my driver's side door sticking. He set up a second service visit prior to me leaving. Thank you!

Gerald

27 de ene. de 2015

service people were very polite. being somewhat handicapped, we were asked if we required the car to be brought in closer in leaving the dealership. that was very thoughtful.

Mike

21 de ene. de 2015

This is the second time I have come in for a oil change and tire rotation. Your team is very quick and polite. I will return in the future for all my truck needs.

Mario

18 de ene. de 2015

The experience was hassle free and professional. Garrett did a great job finding the right truck at the right price. The staff was very friendly and I never felt pressured. They earned a great review.

Vanessa

17 de ene. de 2015

My service technician David was awesome!!! He went above and beyond for me! Was told a wait time and it was done just under the time promised. As always....very satisfied. Will definitely purchase my next vehicle at Heidebreicht.

Kenzie

16 de ene. de 2015

My experience at the dealership was a great one. Everyone was very friendly and I felt very comfortable. I was greeted at the door by my salesperson which was special.

Bryan

14 de ene. de 2015

As always everyone at the dealership was nice, kind, and thoughtful! I look forward to going to the service department for my next oil change/service. I tell everyone that asks where I take my car for we I e and where I purchased my vehicles. I look forward to working with my Jeff to purchase my new truck. Also Dave my new service writer knows what he is doing and took great care of my car! Thank you everyone that helped!

James

14 de ene. de 2015

The experience was very easy/pleasant. Every question was answered with a full explanation. The Sales staff was very courteous and helpful

William

12 de ene. de 2015

I arrived early and was taken care of right away. The repair took less time than they estimated as well. The waiting room is nice. The staff was amicable too.

George Mark

8 de ene. de 2015

David Lee made me feel relaxed and knew he would get me a good deal (low monthly payment).Knowing Kurt Heidebreicht was near was a comfort.

Mary

7 de ene. de 2015

James was terrific. He was very thorough in explaining what was done and what to watch for in the future.

Katie

7 de ene. de 2015

The told me it would take 45 minutes, and that's exactly how long it took! Love it! This is minor, but I was disappointed not to get a car wash. I've owned a Honda and a Dodge in the past, and both dealerships always gave me a complimentary car wash when they did an oil change.

Sharon

7 de ene. de 2015

I always get very good service when I need to bring my vehicle in for service. Your staff is very accommodating.

Brian

7 de ene. de 2015

17 minutes to get my work done on my Malibu! Super friendly staff, and surprisingly comfortable waiting area. Thanks for the coke :)

Louise

7 de ene. de 2015

Routine oil change and tire rotation. As usual, I was in and out in approx. 50 minutes; service rep polite and professional.

Nicole

30 de dic. de 2014

This is the best dealership I have ever dealt with. I will refer to all my clients. Ken k is the best servicing sales person I have ever dealt with. Thank you ken!

Jerome

26 de dic. de 2014

Scheduled service appointment and was met at the counter, very professional and my service was completed in a timely matter.

Donna

25 de dic. de 2014

planning to travel for the holidays and they got my car in on time and out before it was promised

Kim

24 de dic. de 2014

Salesman Jerry Baier ran into us in the garage and gave us a warm & friendly welcome. Mike in the service department was very nice, got us a shuttle to & from a nearby restaurant so we could have breakfast while our vehicle was being serviced!thanks!

Sharon

24 de dic. de 2014

Nothing much to tell. My husband took it in for me. They gave him car to drive while they serviced my vehicle. They called when completed and he picked it up.

Kenneth

24 de dic. de 2014

Matt in the body shop was very helpful. He made sure my wife had a ride home and that was extremely helpful. He also made it very convenient for me to pick up my truck. Thank you very much.

Scott

21 de dic. de 2014

Servive advisor David introduced himself upon my arrival and got me promptly checked in. Service tech Doug came over to listen to my complaint about a loose trim piece and diagnos the proper repair. I felt like they really cared about my car and valued my time.

Dianna

18 de dic. de 2014

David Lee was excellent, he answered all my questions, and walked me through the delivery of the truck, showing me how to work everything, and setting up my blue tooth, and radio. He is a definite asset to the dealership. Everyone there is very friendly and helpful, even if they weren't my Salesperson.I have purchased many vehicles, but Heidebreicht is the best dealership. That is why I have purchased 3 vehicles from David Lee and will purchase any additional vehicles from him and Heidebreicht. From past experience I know that their service department is just as customer friendly and helpful.

Richard

18 de dic. de 2014

My service was very unexpected. They did a fantastic job updating me of what was going on every step of the way. My vehicle was towed there on a Thursday night and the service was complete by Monday night. They were very quick to ensure that I had my vehicle back in a very timely manner. Thank you for the great service and the great communication.

Elizabeth

17 de dic. de 2014

Your service rep. James was a pleasure to work with. He kept us informed and seemed very concerned.The work was done in one day which was appreciated.We complained of this early on when under warranty. In the future we will have to insist that a RO be written to prove the problem started while under warranty.

Patricia Ann

11 de dic. de 2014

Came in for the ignition recall on my 2008 HHR. While there I asked to have the oil changed and the transmission looked at as its sounding not quite right. Now sure the transmission check was done. In addition, the new oil change sticker put on my window says it needs a change at 111, 000 miles, however, when I brought it in, I already had 114,500 on it, I'll keep an eye on it and the gauge will tell me if I don't. Thanks for the awesome service, its always a pleasure doing business with Romeo Chevy.

Brent

10 de dic. de 2014

Dave in Service was very helpful and even showed me some things about my truck that I had not known before and it is a 2008. He went above and well beyond the call of duty!!!

Robert

6 de dic. de 2014

I had a minor fit problem on a door it was promptly takencare of and I was in and out in less time than I expected.

Kenneth

3 de dic. de 2014

Oil change writer was very kind and went out of his way to make sure the job was done to my satisfaction.

Carl

3 de dic. de 2014

I brought my car in due to an accident that occurred. I was depressed about it. When I received my vehicle it was beautiful. I never expected that they would wash and detail my vehicle, understanding that I know messes happening whike fixing it, I was still extremely happy. They made me smile again about my vehicle.

Lisa

2 de dic. de 2014

Everything about my experience was effortless and enjoyable. Second vehicle purchased from Heidebreicht and we will be return customers in the future.

Thomas

29 de nov. de 2014

From the minute I arrived till I made payment to the clerk and all along the way my experience was great. I was clearly informed of any issues and suggested options and that is what I value the most. The free cup of coffee was not the best but it was free- I later heard about some cookies that I should sample on my next visit. This is my dealer of choice from today forward.

Amy

24 de nov. de 2014

My experience was quick and easy. I arrived early for my appointment and they were very busy but they took my vehicle and still got it done in less then 45 minutes.

James

22 de nov. de 2014

My check engine light came on I stopped in just to have them read the code because they were swamped with recall repairs but they took it back anyway and gave me a rental. 3 hours later the truck was done. Great service!

Frederick

22 de nov. de 2014

Took my vehicle in at the appointment time and had me out and back on the road in 35 minutes.

Mark

15 de nov. de 2014

Your people in the body shop and service center did everything they could to get my car back to me as soon as possible.

Donna

14 de nov. de 2014

Although I came in for one service, I had asked to add an oil change to the list. Then when I returned to get my car he had forgot to add it on.:( so now I have to make another appt to come back for that.

Mike

10 de nov. de 2014

service was fast and completed correctly. At $37 for oil, filter and tire rotation it is also a great value.

James

9 de nov. de 2014

erviceI had an appointment for the ignition recall and while the auto was in it was inspected and new front brakes were suggested by Tim and I had it done. Very fine service department.

Brian

9 de nov. de 2014

My sales guy Jerry is the the best he goes out of his way to help you get things done.

David

6 de nov. de 2014

My salesman Joe did a fine job as I felt no pressure and he took a genuine interest in selling me a truck that I'll be driving for a long time. I think more could have been done for me as far as the ridiculous interest rate I'm paying.

Martha

2 de nov. de 2014

The service was excellent, efficient and completed in a timely fashion. I am a widow and I continue to deal with Heidebreicht Chevrolet because I feel I can trust them to deal with me honestly and fairly.

James

17 de oct. de 2014

Jim Mair was great he got me a great deal both on the truck and on insurance. Everyone was very friendly and helpful and I didn't feel any pressure at all I will definitely be recommending Heidebreicht to my friends.

Mike

16 de oct. de 2014

I came in for a oil change without a appointment. I was promised it would take 45 min. and it did. Very happy

Philip

16 de oct. de 2014

I bought a used 2012 Equinox last December from Heidebreicht and was so pleased with the service department and body shop that I came back and bought a 2014 GM PEP Traverse. John Boyce was a pleasure to work with and a true professional. Alisha Schrader was sure upbeat and knows her job very well. My wife and I were very impressed with her and the entire dealership experience. You won over a new customer.

Carl

16 de oct. de 2014

This dealership goes above and beyond to please the customer. I am a long time customer and I continue to be impressed with the high level of service I receive. All of my concerns were addressed and my vehicle was returned cleaned inside and out. The staff are also professional and very nice.

Tyler

13 de oct. de 2014

Every time I've had to talk with an employee at this dealership, they have been great to me. I drive over an Hour to get to this location and I wouldn't change it at all! I recently had to have my car serviced in the body shop, and they were fast and efficient about it. My car is even better than when I bought it, they detailed it from the inside, out. I would definitely recommend this Dealership.

Joyce

11 de oct. de 2014

Came in to buy a new Sonic. Joe went above and beyond to find the car I wanted. Very pleased

Jacinto

10 de oct. de 2014

I had to have a defective wheel replaced. ALL of your employees were courteous and very helpful. The wheel replacement went very well. Thank you once again.

Laura

9 de oct. de 2014

My situation is diff. from most customers, as I am on fixed income. I felt that my being there was not a problem as some dealers can be abrupt, (like it's not a big deal). Not in this case. I was respected and my unique situation was not a burden to your service area. Everyone was very polite and gave me a good feeling. Compassion still lives. I thank you.

Paula

4 de oct. de 2014

Problem was fixed and the tech himself came out and spoke with me and apologized for the wait. He made it good by giving me a free oil change. I'm always impressed at the cleanliness of the lobby and the friendliness of the help.

David

3 de oct. de 2014

I went in for a scheduled appointment for a oil change and tire rotation and I was out in 35 minutes. Thank you for your wonderful treatment.

Michael

2 de oct. de 2014

For our new car we had a short list of very nice vehicles from different dealerships. Ultimately the dealer experience is what made us choose Heidelbreicht over the competition. Great customer service, thank you!

Mike

1 de oct. de 2014

DROPPED OF MY VEHICLE, GAVE ME A RIDE HOME THEN PICKED ME UP WHEN IT WAS DONE. NO MUSS - NO FUSS

Angela

30 de sep. de 2014

Chris was a true professional. Handled my repair experience with no hassles for me. Even arranged to drop me at home, then dropped my car off at my work so that I would have a ride home. Best service ever!!!

Bethany

28 de sep. de 2014

Prompt response, quickly fixed problem, some confusion about warranty versus customer cost but it was resolved just took longer as I was given to believe it was under warranty then got a bill for $130.

Joseph

27 de sep. de 2014

The did a good job fixing my car . The had it for three days and when I got it bak thet had not washed it. Other times for service they washed the car

Patricia

26 de sep. de 2014

Nice that it only took a few minutes for my oil change and tire rotation. I appreciated the pop and cookies in the waiting room. My joy would be complete if you guys also did a quickie car wash with service like they do at Buff Whelan. I didn't see a customer restroom, but I'm sure it must have been there somewhere.

Marguerite

24 de sep. de 2014

I called with a problem and was told to come right in. Within a couple of hours my tire problem was fixed and routine maintenance had been done as well as the recall fixed.

Patricia

23 de sep. de 2014

You guys are great. I live .25miles from sheldon in rochester but drive to washington to have service done. You do everything possible to make things less painful and your custermer service is excellent!

Mary

17 de sep. de 2014

Everyone treated me very well. I am been servicing my truck at Heidebreicht Chevy for over five years, and each time, it has been wonderful.

Scott

15 de sep. de 2014

A trip to Heidebreicht for service isn't a surprise for me any more......I mean that in a good way. I am never disappointed with the whole service department, from the porter who takes my car from the start to the last person I see at the window. No wonder Heidebreicht has a FANTASTIC reputation.......it's the people they employ!!!!!!!!

Bruno*

14 de sep. de 2014

Normally it takes about a week to get in for an oil change. This time I needed one ASAP and they accomadated me right away.The service rep took good care of me

Vita Elizabeth

12 de sep. de 2014

I took my car in for a recall repair and was shuttled home. I was only home 5 minutes and got the call that my car was ready. Such quick and efficient service and the shuttle service is great. I also received a gift as an extra bonus. Love Heidebreicht!

Jeramy

5 de sep. de 2014

I had previously always went to Milnes Chevrolet in Imlay city, that's where i went to school so it was close, i never have had any complaints with them. However if you were to be sitting right next to Milnes, i would go to you rather than Milnes just based off the customer service, good prices, and going the extra mile for the customer.

John

15 de ago. de 2014

Tim kept me informed when my work was going to take a little more time than expected. I appreciated that.

Lisa_R

17 de jun. de 2014

I was pleasantly surprised by how quickly and effectively my problem was resolved! I was in and out in just about an hour...and, even more amazing, I called just 40 minutes prior! As a busy mother of two young daughters, I cannot stress how much I truly appreciate such efficiency!! Thank you not only for your amazing service, but also for your extremely professional and courteous staff! Heidebreicht Chevrolet is always our first call for our automotive needs!

William

13 de jun. de 2014

Wife took 2011 HHR in to check for bent wheel/losing air (like the other one earlier this year) and instead of replacing wheel tech's checked tire and found puncture instead....saved us $200. Thank you!

Robert

12 de jun. de 2014

Always friendly and get the service done in a timely manner. The dealership is always clean and the service reps are helpful.

William

12 de jun. de 2014

The service rep kept me informed of the progress and was very thorough in understanding the issues and follow through.

Sally

7 de jun. de 2014

This was an electrical fuse problem that was intermittent and hard to diagnose. Their service personnel took it seriously and worked hard to find the problem and fix it, fast. Love the car and best service I've had in years!

Craig

4 de jun. de 2014

Bob Schmidt is the best and does an excellent job! His attention to detail and excellent communication keeps me coming back to your dealership.

Kathlyn

3 de jun. de 2014

The service was great. I was in and out real fast. Didn't have to wait very long for the job to be done.

Lisa

2 de jun. de 2014

i asked about the light leather seats in my car turning blue, and i didn't feel the respose was very friendly. she told me she would "look into it" and that i just needed to get the car professionally detailed. For a brand new car, i don't feel that i should have to get the car professionally detailed every week. she told me to put a towel on the seat if i didn't want to pay to get it detailed... not very professional at all. other than this issue, i haven't had a problem with the dealership.

Debra

2 de jun. de 2014

It was good. We dropped it off on a Tuesday and Was told we would get a call that afternoon but we never got a call till the next day.

Debora

2 de jun. de 2014

The appointment time was made at a time convenient for me, it was honored timely when I arrived at the dealership. The facility is always clean, staff friendly and courteous. The work performed was done satisfactorily and the technician answered my questions. I will always use this dealership for my service needs.

Robert

29 de may. de 2014

Everything was warranty work and the service department gave me a ride home and then came and picked me up. When I dropped the car off, they let me know that they were swamped and may not get it done that day. That evening, they called and let me know that it would not be done, but would be ready by noon the day, which it was. Everyone was very courteous.

Linda

28 de may. de 2014

I appreciate the awesome care I have always received from your dealership. Also the friendliness of the staff ESPECIALLY JOHN C. He always makes me feel sincerely welcome when I see him and when my parents take my car over to be serviced he always asks about me and asks them to say "Hello" to me. I live in Birmingham, and it's well worth driving the distance to your dealership! Thank you!

Nancie

23 de may. de 2014

I made the appointment and when I arrived I my vehicle was immediately taken into the body shop and repaired.

Patricia

23 de may. de 2014

Ken k is the best salesperson. Always goes above and beyond Also the manager Moceri. I think is her name is always seen and available. They make a great team and I always brag about them in public

Dan

23 de may. de 2014

My truck was in for body repairs. Free loaner car was a great. My wife liked the Chevy Cruz loaner so much she is considering buying one. My truck was done when promised and the work looks very good. They even touched some chipped paint that wasn't on the work order.

Christopher

21 de may. de 2014

Enjoy dealing with Don. He is extremely helpful explaining everything about the car. He is very knowledgible about the products he sells.

Beverly

21 de may. de 2014

Your service department is always helpful and easy to work with. We deal with Jim Green when purchasing or leasing a car and he is great.

Thomas

20 de may. de 2014

Rick (?), the mechanic who works on the blue tooth was excellent in explaining things to me. Kudos to him.

Donald

19 de may. de 2014

I brought my pickup in because of an antifreeze leak. The radiator had to be replaced. I am VERY disapointed in this truck since this is the 2nd COSTLY repair within a year. I did not expect to spend this much money on a 3 year old vehicle. I expected higher quality from General Motors. I am happy with the dealership, they provided a loaner vehicle and helped with the deductable. They provided excellent service. I will return to Heidebreicht for further service.

Scott

15 de may. de 2014

Completed the oil change but couldn't balance and rotate tires. Come to find out the tech found 3 of the 4 wheels were bent from our lovely Michigan roads. This could have had sever consequences if not for the alert tech....

Kathleen

14 de may. de 2014

The estimate of time, for my specific vehicle services to be completed, was right on. Service department staff were helpful and friendly.

Geraldine

13 de may. de 2014

Very satisfied with the professionalism of the staff. My car was scheduled and did not have to wait for the service. Also there were a couple of issues brought to my attention I.e. A dirty filter and corrosion on my battery cables that were corrected at the same time. I was also able to get a pair of wiper blades at the same service call. I was kept informed of the status of my car being serviced. I have confidence in the dealership being honest and reliable when I need maintenance on my car.

Frank

10 de may. de 2014

Everything is great except initial contact. Have a hard time getting through on phone. First attempt left message and waited several days with no return phone call. Called again and got through and setup appointment.

Laura

8 de may. de 2014

Came in for standard oil change/tire rotation - also requested alignment since still under warranty for that. Everyone was wonderful - but the alignment does not seem to have been done. Car still pulling to the left. Will be returning on 5/16 for recall repair and am hoping to have it re-checked then. Thank you.

Dianna

4 de may. de 2014

It was fast friendly and complete. Shawn is great to deal with. In my opinion he makes the service department.

Lori

1 de may. de 2014

I came in for an oil change & tire rotation but then was notified there was a recall on the air bags that I never received a notice on. Heidebreichts brought it to my attention & was able to fix it while I was there.

Edwin

1 de may. de 2014

I'm extremely pleased with my new truck. Custom ordering a new Z71 through Heidebreicht was awesome. All of their employees know how to treat people right. Looking forward to doing more business with them in the near future also. Chevguy

Deanna

30 de abr. de 2014

My car was in the body shop and was fixed and looked beautiful inside and out. They washed it and cleaned the inside. Nice work!

Megan

26 de abr. de 2014

Everyone was very nice and helpful. Answered all our questions and were not pushy. Will recommend you to friends and family! :)

Anna

26 de abr. de 2014

I was in service for an oil change on my current expiring Lease Car and worked with Jim Green to select my New Lease Car, which I am picking up next week. Always recommend your dealership to others . . . could you move closer to Sterling Heights ?

Frederick

25 de abr. de 2014

Quick service. Probably a little bit higher price for the repair but I feel "you get what you pay for".

Jim

24 de abr. de 2014

I have been a customer at Heidebreicht's for many years. Their new and used auto and truck sales staff and service departments consistently provide excellent service, which keeps me returning as one of their many loyal customers.

Neil

24 de abr. de 2014

My experience for the recent oil change was great. Quick turnaround time, professional and courteous service writters, clean appearance and nice customer waiting area.

Vincent

22 de abr. de 2014

The dealership took care of me Andrade sure that I knew about the inspection that they did on my belts, fluids etc.

Sharon

22 de abr. de 2014

The time I spent in the waiting room for my car went by fast....The service writer was very pleasant, answered my questions quickly and even offered me a coffee and a cookie... I tell everyone I talk to about the great service work on my cars at Heidebreicht Chevrolet!!!!

Nadira

18 de abr. de 2014

I am very pleased with your customer service,my husband and i have bought three vehicles in the last year and i have recommend you guys to lots of people and will continue to do so.

James

17 de abr. de 2014

Would have been perfect, except my original appointment was on Monday, when you had a power failure. I understand that this would disrupt things, but some sort of notice would have been appreciated. As it was, there was just a sign in the window with little information on how to reschedule. I called the next morning to reschedule - I was offered an appointment that afternoon, but chose one the following day. Everything went very well - purpose was an oil change and tire rotation. Service was prompt and professional.

Richard

14 de abr. de 2014

Everything was fine for an oil/filter change and tire rotation. Last time I was at your dealer for the same I was left a what I call a scent stick for the vent to make the vehicle smell better. This time no scent stick... Everyone at the dealership is super friendly and nice. The only concern that I noticed on my 2013 blank diamond Avalanche was that the mechanic got his greasy hand prints all over the hood on my vehicle... Not a big thing I guess but I did have to whip them off after the truck was washed with a soft cloth so that I didn't scratch the paint... But I really like your dealership a lot better then Buff Whelans so far....

Dennis BC

13 de abr. de 2014

Very friendly people, they took their time and explained everything to our satisfaction. They made you feel welcomed and acted like they were there to help you with all your customer needs.

Edward

10 de abr. de 2014

As always it was a pleasure to come to Heidebreicht and be treated like family. I have been a customer for nearly 30 years and I would recommend them to everyone.

Larry

4 de abr. de 2014

We were treated with respect and welcomed. We have already told a number of friends about your dealership. Thank you for being here.

Jerry

4 de abr. de 2014

We have always been treated with respect by taking time to answer our questions even the small one when they are busy.

Valerie

3 de abr. de 2014

Courteous and friendly and timely. Only suggestion I would have for old folks like is to have a chair available when checking in. I have difficulty standing for long. Thank you.

James

3 de abr. de 2014

Was GREAT! Staff was very helpful and was able to meet our short turn around time on getting the new vehicle. Is further to go from home, several Chevy Dealerships closer but was well worth it.Thanks

Robert Paul

3 de abr. de 2014

Always so friendly and helpful. I could just spend hours there everyday of my life and I would be happy!!!

Stanley

28 de mar. de 2014

Was greeted and served right away. After an inspection the car was taken to the garage and serviced. It was a short wait and the car was ready. Quick and friendly service. I will be back.

Joseph

27 de mar. de 2014

Christy Allemon is the best service person I have ever dealt with. She is efficient, friendly and truly knows her job. she goes above and beyond on every visit

Ronald

23 de mar. de 2014

The dealership is 40 minutes from my office and in an opposite direction from my home. However,I was able to schedule a late drop-off and get a loner car while they worked on mine. I really trust this dealership and did not want to go to the Chevy dealer near my office. Heidebreicht made it easy for me to have them take care of the warranty issue and recall issue, and maintenance service.

Jodi

22 de mar. de 2014

Service is fast and friendly and prices are better than quick oil change places. I feel more confident having a GM dealership maintain my vehicle.

Carl

21 de mar. de 2014

Our sales rep, Ken K. Has guided us through many vehicle purchases and is there for us for all our service needs. I can't say enough wonderful things about our experience with him and Heidebreight. They have always bent over backwards to meet our needs and that's why we keep coming back. They should write a book on customer satisfaction.

Daniel Paul

20 de mar. de 2014

Thank you Heidebreicht Chevrolet!I also appreciate the community & school support by your dealership. That means a lot to our family and a key reason why we will continue to do business with your dealership.

Susan

20 de mar. de 2014

I really like my service rep. I would refer anyone I know to him. He's very friendly and takes charge of any problem I have.

Richard

19 de mar. de 2014

Shawn was very friendly and patient with me. He listened to my concerns and talked to me like a member of his own family. When I couldn't afford to get all the work done that I needed, he seemed to understand and helped me determine what was best for me at this time.

Ronald

18 de mar. de 2014

The customer waiting area was nice and warm even though it was 0 degrees outside. And, Kristy brought in freshly baked cookies which didn't hurt either!

Jennifer

17 de mar. de 2014

our car was in a crash and the dealership took care of everything for us no running around like a crazy person for me.

Matthew

14 de mar. de 2014

I just want to add to my previous review that I am not upset with Heidebreicht, they have been fantastic to deal with.They are only allowed to do what is set forth in the GM warranty procedure, and GM is who I have a problem with.

Charles

12 de mar. de 2014

The service department is very curtsies, and helpful. They are also very knowable of the product. Keep up the good work.

Matthew

12 de mar. de 2014

I just wish this problem would have been repaired when i complained about it right after we purchased the truck 2 years ago, instead of being told this is "Normal" for this engine. My wife wouldn't of been stranded and had to call a tow truck.

Joseph

10 de mar. de 2014

Shawn Karn is a true asset. He is honest, personable and one of the main reasons we return time and time again to your dealership.

Janet

7 de mar. de 2014

the service took longer than I was told, but I am happy to have my vehicle back and better than ever.

Michael

6 de mar. de 2014

I was disappointed that the chrome caps on most of the lug nuts were loosened after the tire rotation! the front motor mount is covered with oil from filter change. It should have wiped clean.

Kristin

5 de mar. de 2014

I was there for oil change tire rotation and to take care of a recall I was in and out in a resonable amt of time. Tim in service was great and friendly

Jacqueline

5 de mar. de 2014

Jim Green went over and above as a salesperson. My husband & I went to two other dealerships and didn't receive the gracious treatment that Jim gave us. The other dealerships just wanted us to take what was in their inventory. Jim looked all over the State and neighboring state to look for what we wanted. Even though this dealership is not close by, we would purchase another vehicle from this dealership.

Mary

27 de feb. de 2014

Kristy always does right for me. I called to see if she can squeeze me in for a headlight replacement on Tuesday, and she told me bring the truck in. She is awesome!

James

27 de feb. de 2014

Very polite, the service rep stepped right out with hand extended and offered to take care of me. He was proactive, took initiative, a great service rep. I enjoyed my time visiting with John Cardaris as I waited, and the service rep coming into the dealership to inform me that my car was ready! I feel really good about having been there.

Aimee

27 de feb. de 2014

Service dept is fine. It's the attitude of John Boyce that has turned made me decide to not come back. He made it clear through tone of voice, and dismissive behavior that he would prefer to not deal with me pertaining to getting a new car. Someone with 35 years in the industry, he should be able to camouflage his feelings. John, I'm no idiot... You just go ahead and keep that car...I know it's costing money, I read the invoice. Also, I am a person, that deserves to be treated with respect and dignity, like anyone else... Treat every customer like they are buying a corvette & they will be back. Thanks! I'll take my business closer to home (a dealer literally 1/4 mile away). Kristy in service, You are Awesome! Please do not contact me. Thank you.

Jackie

23 de feb. de 2014

the service reps were very pleasant and helpful, and they had my car service complete when they said it would be. I'm happy to have a reliable service center right down the road!

Joseph

23 de feb. de 2014

Did feel the wait time was a little lengthy for an oil change, over one hour; however did explain there were some longer issues than anticipated.

Larry

22 de feb. de 2014

The vehicle problem was diagnosed promptly and subsequent repairs were completed the same day. Our family has purchased numerous vehicles at Heidebreicht Chevrolet from Jerry Baier and we have always been pleased with the turnkey support the dealership provides.

Nancy

21 de feb. de 2014

We have been going to Heidebreicht for many years... and have always been totally satisfied with the Sales Consultants, the Service Dept. staff. and the friendliness of each one we meet there. The cookies are great, too.

Barbara

20 de feb. de 2014

It was perfect. I was greeted by Matt who is extremely pleasant, my truck was fixed perfectly and it was so sparkling clean when I picked it up. I was given a really nice loaner too. It was a terrific experience all the way around. Thank you for making it so easy to get my truck repaired!

Thomas

19 de feb. de 2014

Shawn was the one who welcomed us in. Is there a guy who is any better than Shawn? He does everything for you. Including opening the door.

Michelle

19 de feb. de 2014

The service dept. kept me informed of the progress on my repair throughout. Gave me an accurate estimate, and tested to make sure vehicle was repaired. Very prompt, efficient. I was very happy with my experience at Heidebreicht!

Tyrone

19 de feb. de 2014

This is the MOST Proficient Professional people focused service of all times. I am indeed honored by the Quality customer service from top to bottom. If they had managed the build of my 2014 car: I wouldn't know them. But alias, they didn't build it, GMC should recall the vehicle as a way of being supportive to the men and women that sells and service the GM Product. Unforgivable.

Stephanie

18 de feb. de 2014

Tim was very friendly and personable when I arrived. I needed an oil change and ended up getting my tires rotated and they were able to fix my antenna that was broke as well. All under an hour!!! They did great, and even though it's out of my way, I will return for more work there because of how easy, fast and professional it was!

Shawn

18 de feb. de 2014

I was very pleased with my salesman, Eric Smith. Although he had previous dealings with my husband the vehicle was being purchased for me so he explained things to ME. I've had salesmen in the past that tend to explain things to my husband, even if I'm the one that asked the question. So I was very happy that Eric knew I was the customer in this situation, not my husband, and treated me as such.

Valerie

13 de feb. de 2014

My salesman Kirk was patient knowledgeable and understanding to my needs. He really made it a pleasent experience for me.

Dennis

11 de feb. de 2014

I appreciate the ability to make an appointment for my oil changes. I have not been able to do the same for my Buick at the nearest Buick dealer, which is why I have it & my Chevy serviced at Heidebreicht. Plus, It's a great value!

Daryl

9 de feb. de 2014

Service was prompt and professional. I would definitely recommend Heidebreicht Chevrolet to anyone in the market for a new vehicle and looking for excellent follow-up service.

Mark

7 de feb. de 2014

Shawn handled my check in and I requested a in house car wash. He followed through with my request and gave me a free car wash at the car wash to the north of your facility. GREAT JOB!

Joanne

7 de feb. de 2014

Lost the only key fob to my Chevy Suburban in Wednesday's snow, called and the service department looked up my record, verified my VIN and identity and cut me two new keys. Back running same day.

Ron

6 de feb. de 2014

I am always greeted with kindness and am treated well. The mechanics are great and very good at what they are trained for.

Sandy

2 de feb. de 2014

Adam is our favorite Mechanic...we are always confident when we had the keys over. Definitely recommend dealership for service! Thank you for always accommodating our family.

Brenda

1 de feb. de 2014

The experience I have at the dealership is always professional, courteous, and repairs done in a timely fashion. The quality of work is always superior. Thank you.

Ben

31 de ene. de 2014

My experience was good. I was able to drop my vehicle off early in the morning before work which was a plus. The technicians did everything they could think of to resolve the issue that I was having. Overall a good experience.

Linda

31 de ene. de 2014

Kristy in your repair/serice dept. was excellent. I had an after market remote starter installed and had trouble. The staff was so helpful during the 3 days it took to resolve my problem. I really appreciate that I could be driven to my job so I didn't have to miss work while my car was in the shop. Thanks for the excellent service!

John*

31 de ene. de 2014

Service was great! I called and got right in and also didn't wait very long for my car. I got an oil change and tire rotation. Very pleased.

Patrick

30 de ene. de 2014

Had an appointment to have an LOF & tire rotation. All staff were very friendly and helpful. The vehicle service was completed after what seemed only minutes.

Jay

30 de ene. de 2014

After having a less-than-satisfactory experience at the dealership in Rochester, I am glad I found Heidebreicht Chevrolet! I will always bring my car here to be serviced. It's very likely my next vehicle purchase will be here as well. The employees are very professional and friendly. The customer lounge is great because they provide free snacks and beverages while you wait. This service center is great!

Richard

30 de ene. de 2014

Well received upon entering service area. Opera tor without hesitation applied protective covering to seat and floor carpet. Service agent quickly asked to what assistance he help with. Repair done promptly and with results of repair.

Samantha

30 de ene. de 2014

I had a great experience at my recent visit. The only complaint I have is, it took an hour just to get my oil changed. They did everything I asked and were very helpful otherwise!

Adolph

29 de ene. de 2014

speed of getting the job done...and used coupon off my phone no hassell..and Bob was so nice ...Nice to see smiling Faces on the job...:)

Lisa

29 de ene. de 2014

Very positive, as always. My car was in, completely checked, fixed and returned. I will never use another dealer again. Every experience that I have had with Heidebreicht has been superior. Like I have said before, I have always purchased brand new Chrysler vehicles because I got the family discount. I always purchased completely loaded vehicles that were very costly. I never was treated at Chrysler nearly as well as I have been at Heidebreicht. Our next purchase will be made there as well.

Robert

29 de ene. de 2014

This is the 2nd time I have brought in my vehicle for the same problem. I made an appointment and reserved a rental. It took a lot longer to get my car back this time. Hopefully, the problem is finally fixed. The service team was great as always!

Tracy

29 de ene. de 2014

Great as usual! 100,000 miles and still going strong! Also, I sent a friend and she thanked me due to how well she was treated... She bought a new car!Thanks

Mary

28 de ene. de 2014

Kristy was spot-on to assist with my situation and hook me up with a rental real quick. She is a valuable asset in the dealership.

Donnell

28 de ene. de 2014

Fast, quality service. The staff goes above and beyond with any service or repair you may need done. Free loaners are a big plus also. Not may dealers offer this.

Richard

28 de ene. de 2014

Vehicle would not turn off. Key would not turn in the ignition at all. Left vehicle at dealer around 5:00 p.m. and received call by 8:30 a.m. next morning that the vehicle was ready for pickup, at no charge. Couldn't be happier! Service people were very nice and very friendly.

Thomas

28 de ene. de 2014

Took my immeditely for the call back service also did my oil change and tire rotaton all less than the 45 minutes-employees are courtesy and helpfull

Michelle

28 de ene. de 2014

I was not a sales customer, but service got me in and out quickly. I appreciate the service group was very friendly and straight forward.Thank you.

John

28 de ene. de 2014

Shaun was the service tech. that assisted me in my visit to the dealer. He kept me informed and updated on my service options. I had an oil change, flush & fill, and a new battery installed. I believe I was in & out in about 1-1/2 hours, which is great in my opinion. Prices for work done were reasonable. I will contact Shaun when service is required on my vehicle. Thank You

Dennis

28 de ene. de 2014

Having the car in for body work, then to service for routine maintenance was so easy - all handled by the body shop. The speed of the repairs was amazing, about a day and a half for replacement of front bumper and grill, routine maintnenance, and what was really suprising was a detailed cleaning of the car. It looked almost new again. Oh yeah, I can't forget the free loaner. Thanks.

Amanda

28 de ene. de 2014

We were looking for a new truck, and Heidebrecht was fantastic! The absolute best service I have ever experienced when buying a new car. We are in a unusual and difficult situation, and there was no pressure and they went the extra mile for us. The service we experienced will make us life long customers.

Elsie Rose

1 de ene. de 2014

I WENT TO HEIDEBREICHT TO CHECK ON MY TIRE LIGHT, THEYSEEMED TO HAVE A DIFFICULT TIME GETTING THE SENSOR SETON THE TIRE. I WAS THERE ON MON. DEC. 30 , 2013 AND TODAY THE LIGHT WENT ON AGAIN, NOW ALL THE LIGHTSON MY DASH ARE OFF. I BELIEVE THAT YOU WILL SEE MEAGAIN IF THIS KEEPS UP. MY HEADLIGHTS ARE ON BUT THEDASH LIGHTS ARE NOT ON, EVEN THE RADIO LIGHT IS NOTON, MAYBE IT IS JUST A FUSE.

Debora

30 de dic. de 2013

The receptionist was very pleasant when she answered the phone. The service scheduler got my car in at a time that was convenient and they were ready for me when I arrived at my appointment. Everyone was friendly and courteous.

Susan

30 de dic. de 2013

When ever I have a problem if I'm in the area I'll just stop in. If they can they take it right in they do, if not they give me a good time frame of when they can get to look at the problem.

George

28 de dic. de 2013

Tony and Matt are absolutely great. Very friendly and helpful. So far what I can see of the repair, I am very pleased. Give everybody a raise. Than you.

John

28 de dic. de 2013

YOU TOOK MY CAR RIGHT AT THE TIME I HAD SCHEDULED THE SERVICE AND THE CAR WAS CLEAN WHEN I GOT IT BACK. I WAS GLAD TO SEE THAT YOU HAD REMOVED THE ORDER NUMBER TICKET.

James

27 de dic. de 2013

Courteous service advisor met me as I arrived for my scheduled service. It was promptly done at a reasonable cost and the car returned in good shape.

Mike

24 de dic. de 2013

I had a series of things done on 12/23 that were all accomplished as promised. The ride home at drop off was appreciated too since I had no other way home at that moment.

Beverly

22 de dic. de 2013

The scheduled services were completed promptly, and some additional services were suggested because of the age of my vehicle. These services were not "pushed" on me, but good reasons were given why it is best to have them done. I am very satisfied with the service and the service write-up person.

Virgina

20 de dic. de 2013

We were disappointed that our car had to go to the engine shop for a week but realize there was nothing else that could be done. Mike, our service rep was at all times friendly and kept us informed of progress. Car is fine.

Thomas

19 de dic. de 2013

My vehicle was serviced at the scheduled appointment time and completed in the time promised even though the service department was extremely busy at that time.

Carol

18 de dic. de 2013

Every single employee at Heidebreicht Chevrolet is always so nice. Every time I take my car in for service it is a pleasant experience. It is a pleasure going to Heidebrecht Chevrolet.

James

18 de dic. de 2013

Everyone treats you like they know you. Loaner was clean and ready for me and service was performed correctly and on time. Good people doing their jobs. Can't ask for more. Warranty work was performed without questions.Good experience.

Brian

17 de dic. de 2013

Tony/Matt in the Body Shop walked me thru the process and kept me informed as to the status of the repairs and were a great help!! Work was done in timely fashion and and truck can back showroom new inside and out. Thanks to all that worked on my truck to get it looking "new" again

David

16 de dic. de 2013

I would like to recognize Ken Kaikkonen. for an outstanding job! Ken knows how to take care of a customer; (thats what GM is about Design and Build the Best Vehicles and take care of our customers) he gives the true facts on your options, his honesty and hes not a pushy sales person. Ive dealt with Ken since 1970s, just wanted you to know on how much we appreciate his assistance.

Matthew

14 de dic. de 2013

The decision to purchase yet another Chevrolet from Heidebreicht was easy. The sale and service after the fact has always been outstanding. You have a customer for life

Mary

14 de dic. de 2013

Vehicle dropped off for engine light on. Received a call the same evening the vehicle was dropped off. The repair was covered under the powertrain warranty and finished early the next morning.

John

13 de dic. de 2013

My new car was ready and clean when I arrived. Everyone was friendly and knowledgeable. The staff paid as much attention to my 5 year old as to me, even shaking his hand and giving him hot chocolate. He told me later how good that made him feel. Also, I got a great deal on my trade-in.

Richard David

12 de dic. de 2013

I scheduled our 2012 Equinox and 2013 Silverado for oil changes and tire rotations. Great people, good service. Mechanic left grease on the center of the driver door and on the passenger side fender. I brought it to the service writers attention and they cleaned it up.

Jeff

12 de dic. de 2013

It took a long time...I'm confused how some places can lube my car in 15 min. but it takes the dealership an hour and a half. Are the service workers at the dealership union?...that might explain a lack of drive for efficiency in work. Other than that, I can't figure out why a chevy dealership would take 6 times as long as a random lube shop especialy if since I had an appointment with the dealership and just drop in at the lube shop. Hmmm.

Angelica

10 de dic. de 2013

I just love going to you to get all my service done on my car everybody is always so friendly and kind and the waiting lounge is very nice with the free drinks and cookies. I will never go anywhere else to get my car worked on.

Ryan

10 de dic. de 2013

My husband and I have been to your dealership many times and every experience has been top notch. We leased our last 2 vehicles through Heidebreicht and have become accustomed to the high level of customer service provided by all it's employees!! Keep up the good work!! :)

Larry

9 de dic. de 2013

This was a scheduled service appointment. All work was completed while I waited. One additional item was diagnosed that I will follow up on within the next week. Completely satisfied with our service experiences at Heidebreicht Chevrolet.

Richard

9 de dic. de 2013

Dan and Chris were very helpful in answering all questions . the lady on the phone was nice and the nice lady who accepted my payment was also nice. the wait was as long as they had said it would be.

Carol

9 de dic. de 2013

I had my car serviced for a recall. The staff was very courteous, the work was done in an expeditious manner, and my appointment time was arranged for my convenience. I am very satisfied with the dealership.

Robert

6 de dic. de 2013

I had my 2012 Malibu oil change & tire rotation completed on December 5, 2013. The service rep and the job were done quickly. I was very satisfied, as always.

Ron

5 de dic. de 2013

I took my vehicle in for a couple of concerns and the tech found a couple more concerns and were fixed. Heidebreicht service goes further than most dealerships. Thank you.

Lisa

5 de dic. de 2013

Heidlebreight Chevrolet has been phenomenal to work with. Ironically I had both of my tail lights go out at two different times. I was in and out with no trouble or hassle.

Mark

3 de dic. de 2013

They made sure I had a way home during my service! They got right to my car and had it done in a couple hours! I was very pleased!

Julienne

29 de nov. de 2013

They took me right away even though I didn't make an appointment. I had a small child with me and they had a special waiting room which kept her entertained. They were quick and my car is running great.

Michael

27 de nov. de 2013

I came in with an indicator of low tire pressure, but tire looking ok, without an appointment. System was indicating wrong tire and another tire had a nail. Taken care of promptly and professionally and tire and indicator system both fixed. Especially appreciative of the quick help, as I was scheduled to take my Mother to a cancer treatment. Thanks for getting me in!

Raymond

25 de nov. de 2013

Christy noticed an issue with my door hindge and had it corrected along with the Maintenance service I had scheduled. Service and Maintenance were resolved in 1.5 hours...excellent - no return visit necessary.

Steven

23 de nov. de 2013

Couldn't have asked for better service. Made an appointment online and was out in less than an hour. The whole staff was very personable. What I like is they didn't try to sell me on a service I didn't need.

Ryan

23 de nov. de 2013

Didn't have an appointment and got right in, took care of the rental car and had it running and ready to go! Always fast and courteous, plus they fixed the issue above and beyond. Shaun has always been great!

Shannan

22 de nov. de 2013

I called Jim Causley dealership to get a tire monitor fixed.. Was told that Jim Causley does not do tires to go to Bell Tire to get tire monitor fixed I explain that the root caused is a tire monitor and I have the extended warranty. The commit was to bring it in, they will write up so I can go to Bell Tire. Thanks, but no Thanks. Call Heidebreicht explain what was wrong with the tire Was told to bring it in and they would have it fixed in an hour. Brought the vehicle in and the tire monitor was replace within 30minutes.. Thank you Heidebreicht team for taking care of the customer. Working in a marketing field, I will spread the word to go Heidebreicht and stay away from Jim Causley.

David Lee

22 de nov. de 2013

Shawn Karn is my service man he is the best I ever worked with he was very helpful and took care of all my questions I had about my truck.

Eugene Taylor

22 de nov. de 2013

Shawn and Chris are awesome they always treat me like I own the dealership . I'm a customer for life because of them and jerry beier

Gerry wyred

15 de nov. de 2013

The Volt was the best thing I have ever done! Heidebreicht Chevrolet was the best place I know to go to make a bucket list dream come true. I was never happier with the dealership, except for the day I drove my volt off the lot! Service, Sales done right!

bbts

14 de nov. de 2013

They had the part I needed in stock and they repaired while I waited instead of having to make another appointment. Also, the service agent provided me with a 20% off coupon for breakfast at nearby restaurant while I waited. This was extremely appreciated - good job!

Rev. Gary, Auburn Hills, MI

9 de nov. de 2013

Another good day at the dealer with the service work that was done on my Chevrolet Pickup. Was happy with the work done and the recommendations made by the service technician.

Carfan

28 de sep. de 2013

I have had NO Problems at Heidebreicht! I really like everyone in the Service Department and Bob who Handles the car rentals. They always made me feel really comfortable.

Jerry & Aimee Marion

28 de sep. de 2013

J.C. was more than professional and helpful. He was knowledgeable of the products he represented and took time to make the customer feel important.

New Impala Owner

19 de sep. de 2013

Jim Green is an excellent salesman. I trust him to get me the best deal for my money. I loved the new remodel of the dealership and everyone was very courteous.

Guzzi Guy

5 de sep. de 2013

Serviced 2012 vehicle for "check engine code" and repaired. Excellent experience that I have come to expect as always from Heidebreicht Chevrolet.

matthewH

31 de ago. de 2013

Erick Smith from used sales, deserves an "atta boy". A very down to earth salesman. He wont try to sell you stuff you don't need, but he will suggest products or equipment that suits your lifestyle and hobbies. Staff are professional, friendly and outgoing. Great selection of vehicles to choose from. They also have great taste in music. Who ever had the CCR playing, rock on.

Dommer 1981

12 de ago. de 2013

I spent several days and numerous hours with a top notch sales person by the name of Lara Couwlier. Lara worked extremely hard and tirelessly, until she was able to locate and take possession of a 2013 Chevy Avalanche that I wanted. Furthermore, Lara was extremely helpfull in making my purchase of said vehicle as painfree and hassel free as possible. Lara should be commended on her commitment and work ethic! I will not hesitate to seek Lara's assistance again in the future, nor will I hesitate in referring her to anyone I know interested in purchasing a new vehicle. Thank you for making my experience a positive one!

RomeoJim

23 de jul. de 2013

Sales and service has always been excellent for me at Heidebreicht. That's why I've been dealing with them for 25 years.

LaurenC

20 de jul. de 2013

Every single person I came in contact with was helpful and friendly! Not a bad one in the bunch. My salesman, John C, made buying my first car an exciting and enjoyable experience! He took the time to explain everything from the paperwork to every button in my new car. I will definitely refer my friends to them and be a return customer! I visited multiple dealerships while looking for a car, Heidebreicht proved to be worth the 30 minute drive!

WTS

14 de jul. de 2013

I have had a Chevy Volt for barely 2 months and the coolant pump that pumps the coolant around the main battery went bad. I am not happy that I had to bring my car in for repair within the first 2 months, but Heidebreicht as always makes the service visit as painless as possible. They gave me a loner and had my car back to me the next day. Shawn Karn is awesome, he always makes sure every service visit is pleasant and I get in and out as fast as possible. I have been going to Heidebreicht for over 13 years for service and to buy all my cars. I expect that will continue for years to come.

DLindon

13 de jul. de 2013

Very pleasant and friendly service staff and timely service appointment.

Matthew S

10 de jul. de 2013

Although I ended up buying from another dealership, I will definitely be back to Heidebreicht in the future. The Sales Manager Josh and the salesmen Garrette went out of their way to be helpful and were both unusually personable. The only reason I bought elsewhere was extremely limited availability on a vehicle that went out of production (Avalanche). I will be referring friends and family to them from now on. I have purchased or leased 10 GM vehicles in the last 13 years. Heidebreicht stands out amongst the many dealerships I have worked with. Thanks for the great experience.

Alexandrea Volt Lover!

5 de jul. de 2013

I will NEVER go anywhere else to purchase a vehicle!!! Love Heidebreicht AND our fabulous sales Associate, John Cardaris!! Our experience was, and always is a perfect 10!!

mjmtrout

29 de jun. de 2013

2nd oil change was as great as the first. In & Out in 40 minutes. Free cookies and soft drinks! Great staff. Best dealer service I've ever had! I'll be getting my next lease from Heidebreicht.

Cat

9 de jun. de 2013

When looking for a new vehicle there is only one place we trust and refer family and friends. Heidebreicht Chevrolet. We have done business with our Sales Rep, Ken K., for 20 years personally. My parents and grandparents, much longer! Our needs as a family are constantly changing and Ken helps us to find that perfect fit. The trust we have in our dealership is just as strong as our love for Chevy. The moment you walk through their doors it is easy to see why. The service department consists of fantastic reps. Always providing friendly and trusting service. We love our Chevy dealership!

Kathie Nelson

24 de may. de 2013

My car is running beautifully again, thanks to the excellent service we received from the service department at Heidebreicht Chevrolet. We've been Heidebreicht customers for over 30 years and will continue to go there in the future for one major reason. We trust the people who work there!

NewMalibu

23 de may. de 2013

Everything in the process was extremely easy, clear and concise. Everyone, especially JC, my salesman was very kind and helpful and very eager to be sure I was happy with my purchase and my purchasing experience. I couldn't be happier with my vehicle. Stellar all around, Heidebreicht!

S. Shammami

14 de may. de 2013

Friendly staff! Everything was handled in a professional & timely manner. We were not left without our vehicle longer than expected. Would definitely recommend to a friend.

Zenon Terlecki

3 de may. de 2013

Nothing like the experience of dealerships from say five years ago. They really try to please and make the experience a goodone. I would definately recomend the for both sales and service.

Linda W.

28 de abr. de 2013

I have purchased or leased 4 vehicles from Heidebrecht's throughout the past few years. Ken K has always gone out of his way to make sure that I have exactly the perfect vehicle that I am looking for. And upon the rare occasion that I need service work, the service department has always been top notch. Thank you so much for being "My Chevy" dealer.

Linda

27 de abr. de 2013

Very clean facility. Friendly, polite, professional personnel. Have always had outstanding service. This dealership keeps me coming back for another Chevrolet.

Tom

23 de abr. de 2013

We drive over to Heidenbreicht Chevrolet from Port Huron because we appreciate their no nonsense "dealing" and the excellent communication we have had with their staff. Both online and with our new car salesman. We appreciate their no pressure approach.

Noel Buckley

23 de abr. de 2013

From my first friendly contact with Ashley, through Earl's diligence in finding my car, and on to Ken's patience with me in explaining the new technology in my car that I would have to learn the whole experience was a joy. I felt very well taken care of by the Heidebreicht staff. They have my thanks for making a rather daunting experiece a truly great one.

jack

24 de mar. de 2013

top notch. Friendly. I came early for first service (oil & tire rotation) and was out very quickly - I was on the road 4 minutes after my scheduled start time. The lounge was fine - good internet connection, cookie and drink. I really doubt if I buy another GM product as it is not a company that "walks the talk" or has earned my respect - but if I would - Heidebreicht would get my business. Purchasing the Equinox (good basic vehicle) was very good and now this great experience.

Kyle P. from Washington, MI

7 de mar. de 2013

Ken K. has been my salesman for the last 3 years (2 vehicles for me and one for my dad) and he has always been right on the money with sales, advice and just very friendly and knows and remembers what I am looking for in a vehicle. I highly recommend him to all my friends at work and family. Love the feeling where you are treated more like a neighbor and not just a sale. Even when I go in there and Ken is busy, the rest of the team is great and is ready to help in any way. The sevrvice and parts department are no different.

SQ

27 de feb. de 2013

This was my second time with a car in the body shop. I am extremely impressed with the service and kindness. They do excellent work!

TomEH

26 de feb. de 2013

Very good pricing response with regards to competitive quotes.

Randy

21 de feb. de 2013

The entire process of first contact to driving away in my new equinox from the dealership was great. Both Ashley Steele Kiper and Don Likins were professional and very helpful. Ashley was first contact on the internet team and Don followed up with walking through the vehicle and explaining all of it's great features. Warranty and paint protection were explained along with all other paper work. I would definitely go back and also refer a friend. Thanks to Don and Ashley. I would also like to give a thanks to Kevin Cassidy.

Happy Lady

16 de feb. de 2013

I have dealt with Ken K for your years, both in my business and personal life. I believe him to be the best salesman I have ever dealt with bar none. The service dept has always made an attempt to accomodate my time when scheduling my appointments, which I appreciate very much. Overall, just keep up the good work at Hieidebreicht Chevrolet.

Dave Pechauer

15 de feb. de 2013

2/12/13 I discovered that my power lift gate feature was inop. I called service at Heidebreicht and came in 10 mins. later. As frequently happens the power tailgate was working when I got to the dealer. Shawn karn called in Adam Vanover from the service shop and he investigated the problem. Even though it was working at that time he suspected that there was a problem. He took my Tahoe back to service and found the rear latch to be defective and replaced the latch assy. Checked further and discovered the motor gear assy. to be loose. He fixed the problem completely, including re-alignment of the rear bumper fascia where the lift gate was contacting it on closure. Heidebreicht service (Shawn and Adam) went the extra step to fix my problem, when they could have dispatched me on my way claiming innability to duplicate the problem as the liftgate was operational when I arrived. I really appreciate what they did for me, and I'm sure they eliminated the need for me to bring the vehicle back at a later date for the same problem. Thank you Shawn and Adam. Dave Pechauer 2/15/13

Ed....True Chevy Guy

13 de feb. de 2013

It has truly been a pleasure dealing with everyone at Heidebreicht....from the sales people to the service department. I will continue to refer others toward your dealership, whenever I hear them discussing a new vehicle purchase. You certainly run a first class business. Sincerely, Ed Manninen, Richmond, MI

Brian H

4 de feb. de 2013

Ken K. has been my salesman for over 20 yrs and he has always been right on the money with sales, advice and just very friendly and knows and remembers all my wants and needs. I highly recommend him to all my friends at work and family I love the small town feeling where you are treated more like a neighbor and not just a sale. Even when I go in there and Ken is busy, the rest of the team is great and is ready to help in any way. The sevrvice and parts department are no different.

Adriana

3 de feb. de 2013

Dealing with Heidebreicht Chevrolet is always a good experience. I have purchased more than one car from them and will continue to bring them my business as well as recommend them to family and friends. They go out of their way to provide excellent customer service!

Mark

15 de ene. de 2013

From Ashley, who made the initial contact with me online, to John in the showroom and everyone else we encountered, purchasing our new Chevrolet from Heidebreicht was a positive experience. We felt throughout the process that your staff wanted to make the sale more than the other dealers we spoke to might have, but they never got heavy-handed or pressuring to do so. We're enjoying the new car.

Kathy R.

8 de ene. de 2013

Amazing dealer! My husband and I bought my two trucks recently and had a positive experience. Questions were answered in a positive, informative way and any questions that couldnt be answered immediately or while we were still there. Our salesman, David Lee, explained all the amenities and helped to set up our bluetooth with OnStar while we sat in my truck together. I would recommend this dealer to anyone looking for a vehicle. Again...amazing!

gambler

29 de nov. de 2012

My husband and I had the best experience in leasing out vehicle from Jim Green. He addressed all of our concerns. He was the best and most honest sales person we have ever worked with. We will recommend him and your dealership to our friends and anyone who is planning on buying or leasing a vehicle. Thank you for excellent service The Krugers

Corvette enthusiast

20 de nov. de 2012

We have just completed purchasing a 2013 Chevy Volt with the assistance of John Cardaris our salesperson. We have purchased new cars from many other dealers in prior years and they were good, but none provided an outstanding purchase experience like this was. From our first introduction, John showed exceptional customer focus. He explained every aspect of our purchase, kept us informed of the build status, and never gave us the runaround or played games!

Cruze Owner

1 de nov. de 2012

Just bought my brand new 2013 Cruze from Heidebreicht! It was an awesome experience. All of the staff were very helpful. Jim Green was well informed and accurate with all the information he gave me. He worked very hard to get a car that was perfect for me! I am glad to know I have a dealership I can stick with now for all of my needs.

Chief

17 de oct. de 2012

Just picked up a 2012 Chevrolet Traverse, turned in a 2009 Traverse and got a great trade in price. The Traverse is an excellent vehicle, no problems in 4 years, the Service at this dealership is Top-Notch and very friendly. I've leased and purchased multiple vehicles over the years thanks to Jim Green's assistance. Very fair, honest, and always looking out for the customer. Thanks Jim and the whole staff! Steve B.

Voltster

10 de sep. de 2012

Had a Great Experience purchasing my new 2012 Chevrolet Volt from Heidebreicht. Sales, and entire dealer staff were excellent to deal with. Love the new Volt, Quick, quiet, smooth riding, great handling, and lots of standard features. Save Gas and Green footprint. Recommend to ALL Car and dealer.

Markh1248

5 de sep. de 2012

Took my car in for service. Good customer service, pleasent, informative and timely. Car was done on time and have had no problem since then.

Retired fishing nut

24 de mar. de 2012

I have always viewed the process of buying a car as somewhat less fun than getting a root canal. Boy, have things changed, at least at this dealer. The whole buying experience was about as low key and relaxed as I could have ever imagined. From the minute I walked on the lot I felt like I was dealing with folks that I have known for a long time. I had a particular interest in a specific vehicle so they brought it up front and center and after pointing out some salient features offered to let me take it for a test drive, alone, no pressure, take your time! When I got back from the test drive we talked some more about the vehicle then went inside and looked at various purchase options. Lunchtime arrived while we were talking and I was offered a Gourmet PB&J sandwich which I enjoyed while we chatted about muscle cars and fishing. There were a couple of minor issues with the vehicle that they said would be dealt with before I took delivery. When I returned to pick up the vehicle, the issues were resolved to my total satisfaction. The paperwork was all ready and complete and the staff walked me through the process in a very professional and relaxed manner. (Did I mention this was easy and relaxed?) All in all, this was the most amazing car buying experience I've ever had in 50 or so years of buying cars. Since I'm now 70, I don't know how many more cars I'll be purchasing but you can rest assured that Heidebreicht will be the first place I'll look.

chevy

22 de nov. de 2011

Angela was great to work with. She contacted me immediately on all occassions. Made the deal go easy. Bought the Avalanche and had it shipped to Montana. They were very professional and honest. Would deal with nthem again.