David Martin

3 de abr. de 2016

Best experience ever when buying a vehicle. From sales thru to finance it was easy no hassle pleasure. We were being hounded by other dealers offering the usual traps but here we got honest figures.

Mike

30 de mar. de 2016

I had been looking for a specific car for about a month, and I had called and visited several dealerships over that time, and I am happy that I drove over 40 miles away to purchase from Herb Chambers Chevrolet. They had the exact car I wanted. I met with Cody Banks. He was well informed about the car, and did not try to sell me a car I was not interested in, as I experienced several times at other dealerships. I left with the car I wanted, and I was treated with respect and felt confident with my purchase. They did not try to over sell me or pressure me into a deal I was not comfortable with. when I picked up the car, Cody and the rest of the staff were very accommodating to my schedule, and had the car ready to go. It was a great experience overall.

Plilcherub

17 de mar. de 2016

I would like to thank Matthew Waldo for once again fixing my issues with my H3 Hummer. I was in and out in no time. Matthew Waldo is an asset to your company and more service managers should follow his steps. I been a loyal customer for this reason. Keep up the great work and I hope you all recognize his professionalism. Paul Cherubino

Charles Boudreau

14 de mar. de 2016

Hello, my name is Charles Boudreau and I just recently purchased a new vehicle through Herb Chambers. Edison Lika helped me with the process of locating a new vehicle and trading in my old vehicle. Mr. Lika provided me with excellent customer service and made the transaction an easy and enjoyable experience. Thank you.

robert howard

8 de mar. de 2016

i consider the whole team over at herb chambers chevrolet in danvers like family. I nothing but respect for john doucett, he has gone above and beyone for me and my family aswell the whole team. cory my sales guy helped me buy my 2nd truck from herb chambers. Before I forget john help my wife into her 2nd new car from herb chambers.

Flynny16

5 de mar. de 2016

I bought my Avalanche a few years ago at a large dealership on the south shore. It was the third new vehicle I had purchased from them but never used the service department. After having a problem that I would only have fixed through Chevrolet, I called that dealership. I was not satisfied with my treatment or their solutions. I decided to try the local dealership and met John Tammaro. He explained to me what they could do, gave me an estimate and when they took my truck he put me in a new vehicle until my truck was ready. John called me with updates and I got my Avalanche back to me in the time frame he said he would and the best part was that final cost was the same as the estimate. The next vehicle I purchase will be from Herb Chambers!

lowney33

18 de feb. de 2016

After much reservation and hesitation and encouragement from by boyfriend I finally agreed to lease my first vehicle. Corey Stewart took the time to throughly explain and go over every question I had....sometimes more than once. At no time did he pressure me in anyway, he understood my concerns and helped give me that piece of mind I needed. He was also able to get me the most value for my trade in. Corey was nice enough to introduce me to john T in service where he explained all the service and maintance programs. They even took the time to help me set up my on star.

tomD

5 de feb. de 2016

My girlfriend recently leased her first vehicle (2016 Equinox AWD), prior to this she owned all her vehicles and was very apprehensive about leasing a vehicle and taking on a new payment. We had an opportunity to speak with Corey Stewart who was great, he explained everything in great detail, answered all our questions and was able to get her the most for her trade in. He even took the time to explain all the vehicle options and set up her On-Star account. He then introduced us to the Service Department, where John Tammaro explained all the details of the maintenance and service program. It's this type of attention that I believe really helped her and gave her that piece of mind she was looking for. She hasn't stopped talking about how happy she is with her new vehicle. We will definitely return to your dealership for all out future vehicle needs. Thank you

Chris G.

3 de feb. de 2016

Recently purchased a used 2010 truck - Corey helped make it an easy process. Very happy with the truck and the dealership! Would highly recommend them.

Marcel H

13 de ene. de 2016

I always have Great service on my Vehicles, Dealership treats me with respect and provide outstanding customer support. weather it's sales to service they always put the customer first. Worked with: Bobby Haddad, Corey Upton, John Doucette, Matt Waldo, John Tammaro. Marcel Haddad

Marcel H

13 de ene. de 2016

I always have Great service on my Vehicles, Dealership treats me with respect and provide outstanding customer support. weather it's sales to service they always put the customer first. Worked with: Bobby Haddad, Corey Upton, John Doucette, Matt Waldo, John Tammaro, Corey Upton, Cody BanksMarcel Haddad

Dana

11 de ene. de 2016

Cody, Corey, and John did an excellent job of valuing my trade competitively and getting me into a new car with no hoops to jump through. Very professional. They will be the first dealer I go to when I need another vehicle.

Dana

11 de ene. de 2016

Cody, Corey, and John did an excellent job of valuing my trade competitively and getting me into a new car with no hoops to jump through. Very professional. They will be the first dealer I go to when I need another vehicle.

William Deyoung

5 de ene. de 2016

My wife and I were only looking to buy a new Chevy Cruz, as my current car 2004 Chevy Malibu was getting worn out with over 200,000 miles. We had planned to shop around at different Chevy dealers and had stopped at Herb Chambers first, as we lived close by in Melrose. We were greeted immediately by a salesman, his name was Red. He was very friendly, not pushy and exceptionally knowledgeable. We received such a good deal we decided to purchase the vehicle at Herb Chambers. My wife and I were very pleased with the service and would definitely recommend Herb Chambers Chevrolet to anyone interested in purchasing a Chevy. Respectfully Pat and Bill DeYoung

Mel's car

5 de ene. de 2016

I needed a car asap when my daughters car died on her 4 days before starting a new job. I made one phone call to herb chambers Chevrolet in Danvers and had a nice new Cruze lease ready and waiting in three days. Can't beat the service I received would recommend them if asked about buying or leasing

Marcel Haddad

2 de ene. de 2016

I always have Great service on my Vehicles, Dealership treats me with respect and provide outstanding customer support. weather it's sales to service they always put the customer first.Marcel Haddad

James Mckeever

25 de dic. de 2015

Nice and easy my car was done when promised and all was done correct

Brian Laidlaw

21 de dic. de 2015

Great Customer service. Great Buying experience, would recommend them to anyone purchasing a new vehicle.

Jennifer Parino

19 de dic. de 2015

I always have a very pleasurable experience when I visit this dealership! The staff is so friendly & helpful and the wait time is short. Would highly recommend!

Thomas Upton

16 de dic. de 2015

I came in to get a larger vehicle for my wife and everyone on the sales staff was very helpful. I asked them just to run some numbers on a truck for me as mine was on its last leg and they did. The numbers were so good I ended up leaving with not only the traverse for her but a Silverado for myself

Olga Buonopane

14 de dic. de 2015

I brought my 2012 Chevy Equinox to Herb Chambers service department because the engine light was on. They were extremely professional, courteous and friendly. They fixed the problem and my car is running great! I would highly recommend this service department!

Cieara Doyle

12 de dic. de 2015

Scott is such an amazing person. I came in very upset someone had hit and run on my drivers side mirror and Scott assured me he could have this fixed for me in one day. I also was getting married in a week and had very little time and needed a oil change and sticker. He had it set up for it all to be done in one day before i left for my honeymoon! It meant allot that he took care of me and made me feel 0 stress about my car. Thank you so much.

Eileen Stathos

12 de dic. de 2015

My 2008 Impala was purchased new from Herb Chambers in Danvers, MA. Since that day I have only taken my car there for service. It has always been serviced to my satisfaction. Scott, in the Service Dept., will get me an appointment if I have an emergency. Or, if I come in with a tire that is low, he sees that it is taken care of right away. Scott is an asset for Herb Chambers of Danvers. I've never had a bad experience there.

Marvin K

11 de dic. de 2015

I have written several reviews on Herb Chambers and my opinion has always been the same -Outstanding Service I have been servicing my Impalas at Herb Chambers Chevrolet for several years and have always found the service to be outstanding . The customer support and service provided by service advisor Scott Lyon and service technician Jay Mendonca ( 23637) cannot be beaten. They are a winning team that consistently get it right the first time around. These individuals are the number one reason I bought my new Chevy Impala from Herb Chambers. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. Aside from being an excellent mechanic Jay is also very customer orientated. He takes the time to research new issues and does not hesitate to call General Motors for assistance with resolving new car/new design issues. I have had my cars serviced in three states and numerous dealerships over the past thirty plus years and have never gotten any better service than I get from these two individuals. I always feel very comfortable going to this dealership knowing that my maintenance or warranty issues will be taken care of . My car is in good hands at Herb Chambers Chevrolet.

Sarah Holch

7 de dic. de 2015

Everything was smooth, quick and efficiently completed, as usual.

Crystal Jones

5 de dic. de 2015

Everyone I've dealt with at the Herb Chambers Danvers dealership is great. From the Salesman Ray and Bobby in Finance to Scott in Service. Noone wants to need service on a brand new vehicle but unfortunately it can sometimes happen. It's good to know you can be sure they are going to take care of it immediately. I recently bought a new Equinox and can't say enough about Ray and Bobby during that process. When the vehicle needed service, Scott made sure everything was taken care of right away and that I had it back as soon as possible without it being an inconvenience in the meantime. I love my Equinox and glad to know I can count on such a great team at Herb Chambers when needed!Thank you!

Omer Kilic

4 de dic. de 2015

The staff was very friendly and very helpful. I highly recommend coming here if you're looking to get a car, wether it's your first purchase or not.

Thomas Risoldi

4 de dic. de 2015

I recently bought a brand new 2015 Camaro. I was very pleased with how sincere, nice, and caring the Salesman acted. He moved quickly to get me inside my new ride and he moved quickly to get my insurance and registration all set. He also went over everything in the car and how to use all the controls. He made sure we were OK while waiting and even stayed late just to watch my family and I drive off. I am extremely satisfied and will definitely recommend Herb Chambers Chevrolet to my friends and family.

Steven Murray

1 de dic. de 2015

I am always treated well... and the work is done in a timely fashion. I will buy my next truck from Herb Chambers!

Daniel Loranger

24 de nov. de 2015

Was having my 2005 Hummer serviced and stopped to chat with sales about a new vet. A young salesperson was very helpful even though I said I was only window shopping. Well low and behold there is a new vet in my driveway. Everyone was very helpful.

Arthur Liebl

20 de nov. de 2015

Great Customer service. Great car, Great Product. I have always enjoyed working with Herb Chambers

Marcel Maillet

20 de nov. de 2015

we have been going to herb chambers since 2003 and think they have a great service department and scott lyon and his service guys are the best.

Mary Ascolillo

19 de nov. de 2015

Wonderful experience. I walked in after doing some research on the type of pickup that suited my needs. I already estimated what I wanted to pay and Dave made it happen. Smooth transaction and I love my new truck.

Denise Ferrara

19 de nov. de 2015

Ray made it very easy for me, I love herb chambers. My new Chevy Equinox is amazing. Thank you

Ned Kershner

19 de nov. de 2015

I was very impressed with the facilities and the service provided. Ned Kershner 15 Hillview Road , North ReadingMa.

Gregg C, Swampscott MA

19 de nov. de 2015

The boys at Herb Chambers in Danvers make car buying easy with no goofy sales tactics, haggling, or pressure. Professional, courteous, and knowledgeable. I will go back to Greg Ormiston in the future without hesitation.

NP

17 de nov. de 2015

Service staff very friendly and helpful. Service was excellent and completed on time.

Charles Leveroni

9 de nov. de 2015

good experience all around: took exactly as long as promised, comfortable waiting area, took advantage of courtesy shuttle for grocery shopping.

C Mc

7 de nov. de 2015

Amazing! Really great experience over all. Completely satisfied.

Jim Burg

31 de oct. de 2015

The service is always great with Scott Lyon at the helm.

Zohair Abusharkh

31 de oct. de 2015

Prompt and courteous. I hope they get new coffee machines that are modern like K-cup. Do not expect a fresh cup of coffee there

Bridgett Mcmullen

29 de oct. de 2015

My experience was great! There was a problem with my online appointment apparently it didn't go through the computer and they didn't have my appointment booked but they had taken me anyway!! I was in and out in about an hour or so.. my car was only due to get serviced..

Crystal Jones

28 de oct. de 2015

I recently brought my aunt to the dealership in Danvers to look for a used vehicle as I have been a customer for many years and knew she would receive quality service. I had previously worked with Eddison and he had Ray Arocho show her a couple vehicles. My aunt was very nervous and overwhelmed as she was in a car accident that totalled her vehicle. She fell in love with a Chevy Cruze and bought it that day. More importantly, the patience and outstanding customer service that was given made her very comfortable. I appreciate everything that Ray Archos did as the sales consultant and also the service and patience she received from the business manager Bobby Haddad. A week later, I was fortunate to work with both Ray and Bobby to get back into a brand new Chevy Equinox that I love! I was in a lease that was not working out so well for the amount of miles I drive and Bobby worked hard to get me into the right vehicle at the right cost. I am a very proud and happy Chevy Equinox owner. I highly recommend Herb Chambers Danvers and will continue to be a loyal customer and refer as many people as possible. They are truly the best! Thank you Eddison, John and most recently Bobby Haddad and Ray Arocho!~ Crystal Jones

Olga Buonopane

27 de oct. de 2015

I bought my Chevy Equinox at Quirk Chevrolet in Braintree, but could not get there to have my car serviced as it was out of my way. I called Herb Chambers Chevrolet Service Dept. and spoke to a great guy by the name of Cesar. I explained my situation and asked if I could bring my Chevy to them for regular service, a check-up and winterizing. Cesar was was polite, helpful and professional. My engine light was on and I wanted to check things out. I waited about an hour and Cesar came out with the keys said my car was fine. They performed a "27 or 28" point inspection and they did it as a courtesy! Needless to say I was extremely happy and will definitely be bringing my Chevy back to Herb Chambers for service and buying my next Chevy from Herb Chambers as well! Thank you Cesar!

Jane Carabello

23 de oct. de 2015

Always satisfied with the service, and the staff, at Chambers.

John N, Lynnfield MA

22 de oct. de 2015

I bought my first Chevy last year at Herb Chambers and the experience was top notch from start to finish! Not only did JOHN DOUCETTE properly/expertly advise me on the best finance options, he also gave me extremely helpful advice regarding the operation of my new electric vehicle, a Chevy Volt! Fast Forward ......when I was we experiencing a problem with my Volt Car Charger....I went to HC Chevy and sought out JOHN DOUCETTE. John brought me to the Sales Manager, John Tammaro, and the two of them resolved my problem on the spot...no questions asked.JOHN DOUCETTE went above and beyond and for that reason I will continue to come back to HC! If you need to buy a car, go to HC and; if you have car financing needs, go see John, he is best all around HC employees! John N., Lynnfield MA

Leyla Schimmel

15 de oct. de 2015

Although I was confused where to go on arrival, and nobody seemed to be in charge in the office, once I found somebody in the garage area she was very helpful and kept me informed of the progress on my truck.

Sharon Levine

13 de oct. de 2015

Excellent service and staff. Kevin found the truck and help in all matters

Susan Maillet

10 de oct. de 2015

we have been going to Herb Chambers since 2003 to have our vehicles serviced. We wouldn't dream of going anywhere else, Scott and his service crew are the best and we always feel welcomed and have no problem getting our vehicles in when we need to. Thanks for 13 years of great service. Susan M and family.

Rosanne Russo

6 de oct. de 2015

We were in the market for a new pick up truck and decided on a Chevy Silverado 2500HD. I believe our salesman, Brendan is new but he was a great help and very informative. Our deal was pretty cut and dry and doing the paperwork was quick and efficient. It was a painless process as it should be. I would highly recommend Herb Chambers Chevrolet in Danvers to all of my friends or family. Thank you.

Michael Cella

28 de sep. de 2015

From the moment you walk in you feel welcome. The staff behind the counter is knowledgable and polite. They help you right away. I have already recommended Herb Chambers to my son-in-law and daughter. They could not do enough to help you and they even remember who you are and your old car. Just fantastic.

Cleomar Batista-filho

23 de sep. de 2015

It was awsone from day one, I will be sure to come back and purchase my future cars from herb in danver.

2015blackbeauty

20 de sep. de 2015

The whole buying a new car was turning into a total nightmare. After dealing with two other highly known dealers who made me feel overwhelmed and totally pressured into signing. Was so tired of the back and fourth of "let me talk to my manager to see if we can do any better"... I decided to try Herb Chambers in Danvers and I am truly glad I did. Dealing with Bobby Haddad, Corey Stewart and Greg Ormiston was a great experience. I totally felt no pressure at all. They each took the time to ensure I was completely satisfied and comfortable with everything before I signed.

Shirley

20 de sep. de 2015

The whole buying a new car was turning into a total nightmare. After dealing with two other highly known dealers who made me feel overwhelmed and totally pressured into signing. Was so tired of the back and fourth of "let me talk to my manager to see if we can do any better"... I decided to try Herb Chambers in Danvers and I am truly glad I did. Dealing with Bobby Haddad, Corey Stewart and Greg Ormiston was a great experience. I totally felt no pressure at all. They each took the time to ensure I was completely satisfied and comfortable with everything before I signed.

Ronald May

17 de sep. de 2015

Always professional, nice waiting area,always repair car correctly!!

Louis Irwin

14 de sep. de 2015

The wait time was far less than I had anticipated. And on my request, the staff fixed a burnt-out fuse involving the "cigarette lighter" thing. What do we call those things these days, anyway?

Wesley Dumont

11 de sep. de 2015

Herb Chambers did exactly what they said they would do. We are very happy with their service.Regards,Wes

Paul Gray

10 de sep. de 2015

We were shopping for a new car to fit our 4 children in, and they showed us the best fit and we ended up loving it

mrsmartrn

10 de sep. de 2015

I recently leased a 2016 Chevy Traverse and 2015 midnight addition Silverado. I had visited local Chevy dealers in my area and was not pleased with their service. I had the pleasure of dealing with Greg Ormiston who made the experience actually exciting. I had my mind set on a vehicle and he took the time to explain all of my options in my budget. I walked away with a 2016 Chevy traverse which I love Bobby Haddad the finance manager was also amazing the both worked tirelessly to get me where I needed to be and their genuine care for me as a customer shined. My husband also drove away with a 2015 midnight addition Silverado. I will never shop anywhere else!! The are the example of amazing customer service!

Mrsmartrn

9 de sep. de 2015

I recently leased a 2016 Chevy Traverse and 2015 midnight addition Silverado. I had visited local Chevy dealers in my area and was not pleased with their service. I had the pleasure of dealing with Greg Ormiston who made the experience actually exciting. I had my mind set on a vehicle and he took the time to explain all of my options in my budget. I walked away with a 2016 Chevy traverse which I love Bobby Haddad the finance manager was also amazing they both worked tirelessly to get me where I needed to be and their genuine care for me as a customer shined. My husband also drove away with a 2015 midnight addition Silverado. I will never shop anywhere else!! The are the example of amazing customer service!

Peter G Eschauzier

8 de sep. de 2015

Keep up the good work. This part of the survey is annoying. A couple of words are sufficient or none at all.

Dennis Mattei

5 de sep. de 2015

Purchased a Chevy sonic and they were friendly and understanding durning the whole process

Dena Popienko

3 de sep. de 2015

I love my sonic and we were both well taken care of. excellent pain free service.

David Keiran

2 de sep. de 2015

The dealership contacted me when my service was due and scheduled and appointment for me which I found very convenient. I had the service on the vehicle done quickly and they washed and vacuumed my car as well. I was completely satisfied with the experience and would highly recommend that consumers work with Herb Chambers Chevrolet to buy and service their vehicle.

TDiFraia

1 de sep. de 2015

Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so the process was easier for me. Sam Cusenza the salesman, made me feel as if I was talking with a lifelong friend. He really worked with me in making my decision. When I selected my vehicle, Frank took over and after a little work, gave me an offer I couldnt refuse. He said he wanted to keep me in the Cadillac family, and proved it with the numbers he presented me. The next day I met with Lorne the financial wizard, and he had everything done like he promised. The transfer took less than 1 half hour. Ted took me out to my new ATS and got my phone paired, contacts updated, Onstar ready,and even highlighted my manuals with VIP info that I may need. B4 I new it I was driving my new ATS home. These guys really work hard. They made me feel like royalty. They are by far the best dealership I have ever worked with. No pressure, No lies, and Sam even gave me a recipe for his moms italian family recipe. Very pleasant and super FAST experience.

Robert C. Fox II

31 de ago. de 2015

My wife brought her 2003 Chevrolet Z71 Tahoe in for maintenance in August. The service advisor was Scott Lyon and the mechanic was Kevin McCaul. My wife described the noises the vehicle was making and Scott diagnosed the problem instantly. While Kevin was repairing the vehicle he happened to notice another problem and notified Scott immediately. Scott called me to tell me what Kevin had found. Honest people are hard to come by. I HAVE FOUND TWO Scott & Kevin. They are like the Surgeons of motor vehicle repair. I would not bring my vehicles anywhere else to be repaired!!!!!! Herb Chambers Chevrolet of Danvers Awesome job SCOTT LYON & KEVIN MCCAUL!!!! YOU GUYS ARE THE BEST!!!! 8824!!!!!!!

Susan Santin

29 de ago. de 2015

Scott in service consistently provides amazing customer service!

ejm828

28 de ago. de 2015

Had a great experience buying my TRAX...very helpful guys From John, Jonathan, Mike and everyone else. And never been offered so much water in my life...:)Would definitely recommend to others

Denis Callahan

26 de ago. de 2015

They were very professional. Made sure it was done correctly and promptly. I was very satisfied would definitely recommend them.

Gerald Govoni

25 de ago. de 2015

Outstanding customer service and follow up by Matthew Waldo, Service Manager.

Jessica Brudnick

25 de ago. de 2015

Great service very helpful and friendly and approachable.

Phyllis Bunnell

21 de ago. de 2015

My car was fixed very quickly. They were very professional and helpful.

Veronica Peroni

20 de ago. de 2015

Since day one, everything was nice, we were so lucky to meet Neil B. The sales person, nice, friendly, the same with the financial manager, even the driver when I needed , he was so friendly and nice. we are so happy with our Traverse. Every time we come for any service at the dealer, the costume service it's just outstanding ? we always referred this dealer to our friends. We very satisfied with everybody there.????.

Michelle M.

19 de ago. de 2015

The staff was very attentive & helpful when needed. They were all great with my kids, who were very excited to receive a free ice cream during each visit back. I never felt like they were overbearing or even had that "sleazy car salesman" feeling about any of the sales men there. I would definitely purchase another vehicle from them and would recommend Herb Chambers to my friends and family - even strangers!

K. Kelleher

19 de ago. de 2015

I have purchased a new vehicle with Herb Chambers Danvers.Prior to this I have always dealt with a small local family dealership.Unfortunately they are no longer in business.To date ,I have been very satisfied with Herb Chambers in Danvers.The Sale,the Vehicle! And thus far the service department has been great. I have had No Issues.The folks there have been very accommodating,professional,helpful and a genuine desire to make sure you the customer are pleased with their service. If I had any issues I would include in this review but Her Chambers Danvers has restored my faith in a large dealership.

Leslie Williams-dunn

19 de ago. de 2015

Best dealership in the area. Always able to get an appointment when I want it. Car is always serviced by the time promised. What was done to the car is always explained. The service department at Herb Chambers Chevy in Danvers is super!!!

Meaghan Fay

19 de ago. de 2015

Quick and easy! I always have a great experience when I visit the dealership!

Richard Hansen

18 de ago. de 2015

Drove my vehicle into the service bay after experiencing repeated stalling while driving. Told service rep that I couldn't take my foot off the gas pedal and had to put car into neutral when coming to a complete stop and keep the engine above idle condition or car would stall. He first asked me if I had an appointment but told him this was something that just happened while driving and fortunately was able to make it to the dealership. They needed to keep the car overnight to diagnose the problem correctly and made arrangements for me to rent a car from Enterprise which happened to be down the street and drove me to the rental agency. I needed car to get to work the next day, and told me if the work was under warranty they would pay for the rental car. I also told them I owned a GM warranty thru 2018. They informed me the next day that they fixed the original problem but found another more serious condition and had to replace the timing chain which involved more time and that they would pay the rental car cost until the vehicle was fixed properly. I was very pleased with their actions and how they handled the situation. My car is running very well since the repairs were made. Thank you for your prompt attention and service.

Mojtaba Amini

16 de ago. de 2015

I had my truck serviced at this dealership. The service department is extremely clean and the service writers are very knowledgeable. My truck was serviced and return to me within the time frame promised. I would definitely recommend this dealership to everyone .

Terry Tully

16 de ago. de 2015

My wife and I were planing a trip to the White Mountains for a few days. I remembered my Silverado needed an oil change. I called your service dept. and spoke with your service advisor Matt and asked if he could accomadate me on such short notice. No problem, Matt made it happen, we were in and out in a couple of hours and on our way to the mountains that afternoon. I also had a concern with the charging system in the vechicle, where the voltmeter had been fluctuating somewhat. That was checkedout and my mind put to rest that all was normal.Thanks for GREAT service!!

Christopher Furtado

13 de ago. de 2015

Matt in service was professional and attentive. How ever I am displeased with this survey require a 50 word comment in order to validate.

Anthony DiPasquale

11 de ago. de 2015

It was quick and easy got a great deal on my trade and my new truck

James Gilliss

9 de ago. de 2015

My 2010 Silverado needed some service repairs. The service department was great! From the desk to the mechanic.They handled everything profesionally and repairs were completedcorrectly the 1st time.

Michael Ormiston

8 de ago. de 2015

Greg made the service appointment for me and Scott along with Matt got me right in. The required service was performed and they got me in and out ahead of time. Professional service and support give me, as a customer, a sense of satisfaction. These folks do a great job, from intake to handing back my truck after service. And my truck got washed too! Nice job guys.

Lillian Martin

7 de ago. de 2015

I can always count on Scott Lyon to get the job done and at a fair price. I trust him with my vehicle.

Paul Cotter

3 de ago. de 2015

I called with two major issues they got me in right away offered a car if mine was going to be more than that day fixed everything that day great service

ria222

3 de ago. de 2015

quoted incorrectly on phone then with hesitations corrected. truck did not work next day after 1600 of repairs and I was to blame, in the end I was told as courteousy to me they will refix and I was left without auto start , after email to gm and corporate with all my concerns no one has cared how my customer experience has been !! so never again !! Chevy owes me!!

Edmund Mullin

30 de jul. de 2015

Our Sales Professional Greg Ormiston was terrific. He made the experience easy and informative. I was leasing a car for my daughter and he went through the process with her and assisted her with showing her the features of the Chevy Malibu. I cannot say enough about how good the experience was for myself and my daughter. Also the Business Manager Bobby Hadda was easy to work with and provided with quick and easy financing. An A+ experience for my family.

Joseph Scali

30 de jul. de 2015

I came in looking for a Truck to lease. I had a car to trade in that I was under water on, and let Corey know where my payment needed to be. He showed me a Silverado, that I really liked, and he came back with a payment that I was happy with. The whole process honestly couldn't have gone any smoother.

Jennifer Parino

26 de jul. de 2015

Easy & hassle free experience. Very friendly staff.

Bob K

25 de jul. de 2015

The staff was personable and professional. They quickly diagnosed the problem and had my car fixed in a timely manner. Pretty sure this will be my new dealership.

Jaclyn Braga

23 de jul. de 2015

The body work looks great, staff was very helpful and cheerful and I was continuously kept "in the loop" as to the status of my car - which is important to me. I didn't have to call over and over to get an update. Thank you!

Cindy Mckanas

18 de jul. de 2015

I could not of been more happy with my expericence...Everyone there was absolutely wonderful, Greg Ormiston knew exactly what I was looking for from my description of what I wanted in a car. He took the time to explain every detail, and helped me through my setting up of the vehicle. John Tammaro was excellent in explaining the service needs of the car and what you offer. Cory was understanding in the financial aspect of what I wanted for my trade-in and my financial needs. Robert Haddad could not of made the signing of papers more comfortable. It was an absolute pleasure to buy my new vehicle for Herb Chambers Chevorlet and have already referred 2 people who are looking for a new vehicle to your place of business. My expericence was a 10+.

James Burg

18 de jul. de 2015

As long as Scott Lyon is there, your service will be considered to be outstanding.

Michael Cella

17 de jul. de 2015

From the service department to the sales people, nothing but personal and helpful people. Everyone was willing to go the extra mile to answer questions and help out. My beginning experience was not very good because of things that happened to my GMC Denali. Once I realized that I would have to get into another SUV, the people involved in helping me were nothing short of tremendous. They actually made the buying of my new SUV pleasant and easy.

PATSFAN4LIFE

16 de jul. de 2015

I wanted to drop you an email to make you aware, but you probably already are, about the great team you have at Herb Chambers Chevrolet Danvers. My family and I have bought four vehicles from this dealership over the past two years, and I also referred a friend to you, who bought a Traverse. I have to say my salesman, Corey Stewart, is one of the most professional salesman I have ever dealt with. Corey has a positive attitude and he wants to know about his customer outside of buying a vehicle. He makes the whole process enjoyable and will stop at nothing to ensure that the person is totally happy with the deal. Furthermore, his product knowledge is absolutely second to none and answers all of my questions. If he does not have an answer he does not try to make one up. He will tell me Let me find out for you. He is an absolute class act and he is a major asset to your dealership. We have a family member who will be in the market real soon for a vehicle and I know Corey will treat her right and maintain the Herb Chamber traditions. I also want to mention that Edison, who sold us my wifes Traverse before he was promoted to Used Car Manager, is another important cog in your dealership machine. Each time I see him, he always asks about my family and how I am doing. He is a busy man and he takes the time out of his busy day to acknowledge me or my wife and asks about us which I find is a friendly notion and a sign of someone who really cares. He is someone you can build a great team around and he was the first person I interacted with at Herb Chambers and his professionalism and caring nature has us hooked. Lastly, John the business manager completes the sales triangle. He is a true professional and works hard to ensure that the deal is good for all parties involved. He is a pleasure to work with and provides you every option to make one feel comfortable with the deal. I am picking up my new 2015 Chevy Silverado Midnight Edition on Monday. He has stayed in touch with me to let me know the status on the extras I wanted on the truck. The truck was in the body shop to have a large scratch on the hood repaired. John called me and told me that he was going to swap the hood out of another truck so I will be happy with the vehicle. I was shocked that he would do that for me. It makes a person feel like they are important and a true member of the Herb Chambers family. I hope you will acknowledge these individuals for their extraordinary customer service and their dedication to Herb Chambers and the customers that they provide a great experience when they walk through the doors.

James Harrop

16 de jul. de 2015

I wanted to drop you an email to make you aware, but you probably already are, about the great team you have at Herb Chambers Chevrolet Danvers. My family and I have bought four vehicles from this dealership over the past two years, and I also referred a friend to you, who bought a Traverse. I have to say my salesman, Corey Stewart, is one of the most professional salesman I have ever dealt with. Corey has a positive attitude and he wants to know about his customer outside of buying a vehicle. He makes the whole process enjoyable and will stop at nothing to ensure that the person is totally happy with the deal. Furthermore, his product knowledge is absolutely second to none and answers all of my questions. If he does not have an answer he does not try to make one up. He will tell me ?Let me find out for you.? He is an absolute class act and he is a major asset to your dealership. We have a family member who will be in the market real soon for a vehicle and I know Corey will treat her right and maintain the Herb Chamber traditions. I also want to mention that Edison, who sold us my wife?s Traverse before he was promoted to Used Car Manager, is another important cog in your dealership machine. Each time I see him, he always asks about my family and how I am doing. He is a busy man and he takes the time out of his busy day to acknowledge me or my wife and asks about us which I find is a friendly notion and a sign of someone who really cares. He is someone you can build a great team around and he was the first person I interacted with at Herb Chambers and his professionalism and caring nature has us hooked.Lastly, John the business manager completes the sales triangle. He is a true professional and works hard to ensure that the deal is good for all parties involved. He is a pleasure to work with and provides you every option to make one feel comfortable with the deal. I am picking up my new 2015 Chevy Silverado Midnight Edition on Monday. He has stayed in touch with me to let me know the status on the extras I wanted on the truck. The truck was in the body shop to have a large scratch on the hood repaired. John called me and told me that he was going to swap the hood out of another truck so I will be happy with the vehicle. I was shocked that he would do that for me. It makes a person feel like they are important and a true member of the Herb Chambers family. I hope you will acknowledge these individuals for their extraordinary customer service and their dedication to Herb Chambers and the customers that they provide a great experience when they walk through the doors.

Kenneth Ellis

13 de jul. de 2015

Friendly people. Very welcoming. Made the car buying experience easy and fun.

Erin Muschette

9 de jul. de 2015

Herb Chambers was the third dealership that I went to in hopes of finding a new SUV. Immediately after arriving to the dealership I was greeted by a very courteous staff. The salesman that I was working with was very friendly and knowledgeable. One thing I noticed about this dealership that was different from the prior two that I was visited was that I did not feel pressured into buying the vehicle. It was a much more relaxed and enjoyable experience and ultimately why I chose Herb Chambers.

Dina Coffey

9 de jul. de 2015

Herb Chamber's service department has been great to work with! Whether it be an oil change or repair (for any reason), they go the distance in making sure you are their number one customer. I have 4 children and we all know "bringing your car in" is never easy BUT they make it quick, easy and accommodating! I recommend Herb Chambers!!

Bob Fox II

7 de jul. de 2015

I would like to take this opportunity to Thank Scott Lyon & Kevin McCall for their GREAT WORK on Fixing My pick-up truck once again. I would not bring my vehicle anywhere else but Herb Chambers to be worked on because both Scott & Kevin in my mind are the BEST at their jobs. They are professional, courteous, & Honest employees. I would recommend Herb Chambers Chevrolet of Danvers & Scott & Kevin to anyone who desires Fast, Honest & Great Quality Work. THANKS SCOTT & KEVIN!!!!!!!!!!! GREAT JOB AS USUAL. ONE VERY SATISFIED CUSTOMER 24 88

Matthew Gibbons

7 de jul. de 2015

great experience was able to get a ride to go get lunch and was picked up after service was completed.

Stephen Mccarthy

6 de jul. de 2015

Great dealership. Helpful and knowledgeable staff. Service second to none!!!

Joseph Rizzo

5 de jul. de 2015

went for oil change, there was a recall,they took care of it the same day they were very good

Bruce Buckley

4 de jul. de 2015

When I was checked in, I mentioned I was in a hurry. the person at the desk gave me the option to have the car washed or not in order to save time. I appreciated the option.As always, the staff was friendly and attentive.

Kim Walsh

2 de jul. de 2015

We recently leased a 2015 Trax and Brian (sales manager) and Jonathan (sales consultant) were awesome. They really worked hard for us and made us feel very comfortable. We went in "just to look" and ended up leaving with a brand new set of wheels. I would highly recommend this dealership to anyone. Definitely see Jonathan or Brian and they'll take good care of you for sure.!!!-Kim Walsh

Space2412

2 de jul. de 2015

I bought a second Chevy from Herb Chambers Danvers because of customer service! I will put the staff from sales( Edison), finance( Bobby!!!), and service ( John and Scott and Kristen) up against any other dealership ANYWHERE! Great people that care about you and your car! I tell every person to go to that dealership because of service! They go above and beyond!

B Kester

26 de jun. de 2015

I try and stay with the same service consultant all the time, and he does a outstanding job. He explains things clearly and answers any questions I might have. He goes out of his way to help and does not pressure you into doing any work you do not want done. I cannot say enough about Scott Lyon, other than he is the best service consultant of Herb Chambers, Peabody MA.

Harry Crockett

25 de jun. de 2015

The service person( think his name was Scot) was highly professional and personable when I came in for my first oil change and tire rotation. He kept me apprised of progress on work being performed and vehicle was done on time. I would definately bring my vehicle back again with confidence that it will be taken care of and handled correctly.

Loretta Hughes

24 de jun. de 2015

Matt the service manager did an outstanding job from the begining to the end very profesional Took us right in and replaced the head light and made sure that it was operating. The service department always makes usfeel welcomeLoretta Hughes

Thomas Hughes Sr

23 de jun. de 2015

I just went to have a normal maintance proformed onmy chev. cruz. Matt the service manager made it a greatpositive experiance. He always make sure that everthing is taken care of and a gentleman at all times. I think that your service department really cares and does an outstanding job.Tom Hughes Sr,

Lillian Martin

23 de jun. de 2015

I am always confident when I leave my vehicle with Scott Lyon that it will be done right and priced fairly.

kmmango

23 de jun. de 2015

I just leased a 2015 Trax and from this dealership. They were so welcoming and really wanted to work with us. I truly appreciate their efforts to make it work financially for us. Great place and I would highly recommend this dealership to anyone.-Kim Walsh

Marvin K.

19 de jun. de 2015

Outstanding ServiceI have been servicing my Impala?s at Herb Chambers Chevrolet for several years and have always found the service to be outstanding . The customer support and service provided by service advisor Scott Lyon and service technician Jay Mendonca ( 23637) cannot be beaten. They are a winning team that consistently get it right the first time around. These individuals are the number one reason I bought my new Chevy Impala from Herb Chambers. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time.Aside from being an excellent mechanic Jay is also very customer orientated. He takes the time to research new issues and does not hesitate to call General Motors for assistance with resolving new car/new design issues.I have had my cars serviced in three states and numerous dealerships over the past thirty plus years and have never gotten any better service than I get from these two individuals.I always feel very comfortable going to this dealership knowing that my maintenance or warranty issues will be taken care of . My car is in good hands at Herb Chambers Chevrolet.

Edward Cooley

18 de jun. de 2015

Cory was great handling the sale, very easy to deal with and the store manager, Eduard, was fantastic. Easy and efficient, a great experience.

Shawn Seaman

17 de jun. de 2015

I had a very pleasant experience at herb chambers Chevrolet of dancers. The team of Corey Upton and Johnathan Glazier made it a painless process and would recommend friends and family to go see them if they are buying a new vehicle.

Wayne R Hynes

17 de jun. de 2015

I live in Southbridge and used to frequent another local dealership. Unfortunately even after buying (2) vehicles my last purchase they chose to put thier profit margin over customer loyalty. I decided to take my purchase to HC of Danvers instead, I am glad I did! I have purchased many a vehicle from HC in the past and was very satisfied with their assistance in my recent purchase!! I will be showing my loyalty with my future purchases.....Thx HC of Danvers for showing me your best!!

David Erwin

16 de jun. de 2015

Always helpful and considerate. Put customer first which is a must in any successful business. Puts customers needs ahead of their own.

Bryan Snell

13 de jun. de 2015

My name is Bryan Snell, this is the second time I have been to a Herb Chambers dealership, I was having problems with my last vehicle and walked in the show room and was greeted by John Douchette. Mr. asked me if I needed help, I was kind of hesitant but it worked out for the better, he then introduced me to Corey Upton who then started helping me right away. I looked at another Equinox and we began to look at some figures, I then was introduced to Corey Stewart who was also very helpful. These 3 gentlemen worked very hard to get me a good deal and I now have a 2015 Chevy Equinox. And I will be back to Herb Chambers chevy for my wife in September and back again for myself.

Galvin Marenco

11 de jun. de 2015

I had an issue with my truck and i was satisfied with how it was dealt with at the end.

Christina Joly

8 de jun. de 2015

We are overall satisfied with the experience. it took a while to complete the project. for most part we have been very happy with kristen - she typically works with us and we like her. we love that you have waters to drink while we wait (wish you would bring back the ice cream :) ) we love that apples are always there too. the waiting area is clean and welcoming and the bathrooms are clean. i was not happy that the problem was not covered under my extended warranty and that the service person did not help with trying to get more of a discount. kristen, however, did help to her extent. i love my car and hope nothing bad ever happens to it again! i love that you guys do free oil changes and then extended it when i waited for over 2 hours once for an oil change. this kind of service is what keeps customers and i hope you continue to do these 'perks' - it is what sets one apart from another.

Tom Caterino

6 de jun. de 2015

I had been to three other Chevrolet dealerships prior to yours. All of the other dealerships failed to get me the car that I wanted. All said that they were able to locate a vehicle and have it delivered to their place of business.. None did.It was a nice experience to be able to talk to your salesperson, Corey Stewart, and get what I was looking for without out a lot of double talk. Corey was very professional throughout the negotiating process.Again, a very pleasant experience, would do it again.Thanks,Tom Caterino

Susan Maillet

6 de jun. de 2015

I arrived at the dealer first thing in the morning with out an appointment and explained I only had that morning to get the inspection sticker done an oil change, because I've been working a lot and had no problem getting the service done and I was on my way to work. Thanks to Scott and his service crew.

Sandra Kesting

1 de jun. de 2015

I came in for a sticker (last minute, of course!) I was treated with the same professionalism that I have always received from my adviser, Scott Lyons. In fact, my vehicle is back today for tires, brakes, and an alignment. While I was there dropping my vehicle off, my sales consultant, Kevin Fitzpatrick gave me the opportunity to drive the new 2015 LTZ...A beautiful vehicle. He set me up with brochures to further review. As always, I am greeted and pampered by everyone I run into! Thanks for making Herb Chambers Chevy a great establishment to do business with. PS..bring back the popcorn machine!

Janos Komaromi

30 de may. de 2015

I have good experience with the Chevrolet dealership on route 114 in Danvers. This goes back for many years, and it includes the Service and Parts departments as well. This is why I am a returning customer, now for the 5th time. This most recent purchase (lease) of a new vehicle was the best so far: no problems, stress-free negotiation, no pressure, and seamless transfer from the old vehicle to the new one. The remodeled showroom area is another indication that the people working at the dealership continue to improve their own performance just as well as the appearance of the business.In closing I do want to mention one small thing: people at the dealership were not aware of special GM incentives.

Mona Terry

29 de may. de 2015

The wait time for an oil change shouldn't be well over an hour, even with an appointment.

Cherie Dupont

29 de may. de 2015

Very helpful and friendly staff. We had a great experience purchasing our car from Herb Chambers.

Adam Savio

27 de may. de 2015

Mike was great. I went to look and bought same day.

Peter Ambrozavitch

26 de may. de 2015

The work was performed quickly and efficiently and to my satisfaction.The person I made the appointment with was helpful and worked around my schedule.The service staff was friendly and knowledgeable.Easy to recommend this dealership to others

Brenda Navaroli

25 de may. de 2015

I went to Herb Chambers Chevrolet of Danvers May 17 2015, with my wife and father in law- we needed a new or used car- the extremely searchable website is really the best compared to other dealerships-that is what brought us initially to HC. We were warmly greeted by Anthony Dalrymple, he listened very well and knew the options and answers to all our questions on each type of vehicle. Price was the main object, as was four wheel drive. He expertly directed us to a few good options. After debating used or new, 4 wheel drive or not, we were about to leave for another dealership. Turns out for the price of a used, we purchased a 2015 Equinox, one of the monthly specials- and are thrilled. Service was spectacular and the price was where we needed it to be. So Anthony (and Edison!) won our business. We also purchased an extended warranty from John, the Business Manager- and are happy with that price and option too. Every contact with any employee has been phenomenal, and I highly recommend Herb Chambers Chevrolet. Besides the service and price, we feel like we are driving a limo! Love the Equinox. Thanks!

Leslie Steele

23 de may. de 2015

We have had the car less than a week and have had to have the battery replaced already.Salesman (Mike) was exceptional, 5 stars for him.Perhaps you should consider a battery maintenance program for used cars that sit for any length of time. Simply place a battery charger on a few cars each night and rotate them to a different car the next night.save you a ton of money on new batteries.

Michael Goldstein

21 de may. de 2015

The dealership worked with me to help me get a new lease even with less then stellar credit. I have already referred two of my clients to the dealership, I was so happy with their service.

Paul Enfanto

21 de may. de 2015

The Herb Chambers service team is professional, enthusiastic and talented as they have fixed the problems with my 2000 Chevrolet Blazer. I have also bought a 2011 Cadillac CTS from herb Chambers and enjoyed a professional experience at Herb Chambers.

Michael K

20 de may. de 2015

Sales team made this place am A+. I received a reasonable deal on the vehicle I wanted and a reasonable trade in amount. What made my experience great was the service, follow through and commitment to making sure I was happy. Anthony and Corey U. Were great. I'll be back for sure.

Michael

17 de may. de 2015

I have had my corvette serviced at Herb Chambers Chevrolet since I have owed it. John Tamaro, service advisor, has always been a consummate professional. He is courteous, attentive, and very knowledgeable. John truly understands what term "customer service" means. Thank you. -Michael

Rags

16 de may. de 2015

Call Herb Chambers Chevrolet of Danvers looking to purchase a new 2015 Chevy Suburban LT they had two comparable to what I was looking for. I asked if they could do better than a local dealer with similar vehicle at a much lower price. A phone call later the young lady inform me that they could not.Wow! How do you stay in business Herb Chamber when you can't even compete.Look elsewhere you will do a lot better trust me.

Claude Grosso

12 de may. de 2015

I felt that Herb Chambers wanted to sell me a car more than other dealers. They listened to what I wanted. They were friendly and informative.

Louis Irwin

12 de may. de 2015

Informative, patient, easygoing personnel (esp. Angel & John).I haven't had any mechanical or repair issues yet, therefore the "not applicables" above

Michael Ormiston

9 de may. de 2015

My salesman, Greg Ormiston, arranged for the service appointment and my truck was taken in immediately and the service was completed quickly and thoroughly. Very happy with the entire process and the whole service department. Thank you for your prompt attention to my service needs.

David Levy

8 de may. de 2015

Called 1PM on Thurs. to see if I could get oil change and tire rotation if I could get there in app. 45 minutes. Told to come in, arriving about 1:30 and was out with a clean car in an hour and ten minutes. GREAT JOB...

Talissa Casal

7 de may. de 2015

Clinton and Bobby were great and really took the time to work with me, other dealerships were terrible, great sales team at Chevy and not like the usual sales pitch people, they were genuine

Meaghan Fay

6 de may. de 2015

I went in for routine maintenance on my car. Great experience - was there for under two hours and, while I was waiting, Bobby, who helped me with the purchasing process, came over to say hi. I always have a great experience at Herb Chambers Chevy - Angel and Bobby are great!!!

Deborah Young

6 de may. de 2015

My experience was wonderful! I never anticipated I would find a car and take it home with me on the same day. Wonderful salesperson and all the staff members were great. I was shopping for a used car, but I was able to get a new car for a great price.

Paul Chudigian

5 de may. de 2015

Nothing much to say really. I brought my car in for service and the work was completed as promised. No surprises or gotchas.

Brian F

4 de may. de 2015

I mentioned to a friend, Patty Charette, that I was considering a new car (Chevy or Ford). She said she could set up a meeting at Herb Chambers for me.I met with Kevin Fitzpatrick(Sales Consultant) and reviewed Chevy Impalas and Equinoxs in detail. After Kevins discussions I decided to buy an Impala. Buying a car is not one of my most enjoyable tasks but Kevin made it the pleasant experience. I subsequently met with Brian Dumont(Sales Manager) and John Doucette(Business Manager) to finalize a deal and payment basis. This team of people made this experience of buying a new car, the best Ive ever had.Brian Feldmann

PeggySur Rocheleau

3 de may. de 2015

I was extremely satisfied and impressed by the professionalism of this Dealership, working with Cody Banks, Brian Dumont, John Doucette, and Bobby Haddad was a pleasure. I was happy with the process and will definitely recommend this Dealership to friends, family, and coworkers. Special Thanks to Cody Banks for making me feel comfortable with my purchasing of my new car.

Pamela Taylor

2 de may. de 2015

After having experienced dissatisfaction with the dealership where I purchased my 2013 Cruze, I decided it was time for a change. My daughter suggested Herb Chambers Chevrolet. I scheduled an appointment and could not be more delighted with their service department! I needed parts and they told me to bring the car back the following day as the parts would be there, and they were!! So satisfied. Definitely my new place for service!!

Joseph Piantedosi

1 de may. de 2015

Kristin Dickinson was very pleasant and professional. I recieved my car in a timely manor and everything was completed as promised. Knowing my car was a Cadillac and not a Chevrolet I did not expect such good service. I would like to thank the entire service team.Thanks again,Joseph Piantedosi

Angelique Zelaya

1 de may. de 2015

Beyond happy with the service we received. Our sales man Cody Banks was excellent and covered all our needs. Thank you all so much

David Drubner

29 de abr. de 2015

My experience was excellent. I was able to get I and get out of the dealership quickly. The sipent the time to walk me through all of the features of my car

Zohair Abusharkh

25 de abr. de 2015

Friendly, courteous, and efficient. John is was, as always, very helpful and cooperative

Bdfinley

24 de abr. de 2015

Buying a car has always been stressful for me. I dont like the pushy sales staff and the games that are played. This was not the case last weekend when I started and finished my search for a new truck at Herb Chambers. My wife and I were greeted in the lot by Michael Viglione. Mike directed us on the tucks they had in stock and when I found the truck that I wanted he made every part of the process fun. Once we were ready to talk price Corey Upton came in to help us, again with Mike and Corey working together, it was fun and very enjoyable. I started and ended my search for a new truck with one stop at Herb chambers and that is all because of the sales team and Michael Viglione and Corey Upton a true A+ team

James Paris

21 de abr. de 2015

Best service department I have ever used! Very friendly and helpful

George Stamatopoulos

20 de abr. de 2015

Initially scheduled for Lube Service but also requested to inspect the splash shield which required a new splash guard. In addition, controls on drivers side of dash had fallen inside of dash - reinstalled controls. Staff did a great job expediting additional services.

Daniel Graves

16 de abr. de 2015

The service was great..just came in to get the oil changed and rotate the tires.. everything went very smoothly

Eugene Baldwin

16 de abr. de 2015

Excellent service from the time I walked in. Excellent communication even after the delivery. Superior product knowledge in minute detail.

Kyle Powers

15 de abr. de 2015

Mike was the best sales rep I have ever dealt with in and capacity period. He covered everything on every step and never made me feel like I was purchasing something but rather finding the right vehicle for me. There was not a single point in time where I felt like Mike was more interested in the numbers than my experience and well being. I want to thank Mike and the whole team and Herb Chambers Chevy for an amazing experience from the second I walked in to when I drove off the lot.

Michael Blandini

14 de abr. de 2015

In all the years I have been buying and leasing at Herb Chambers Chevrolet in DanversI have never had a bad experience and in my opinion "You Cannot Improve On Perfection"!! It's a pleasure doing business with them.Sincerely,Mike Blandini

Susan Jakobek

13 de abr. de 2015

I went shopping for a car. I've always liked Chevrolet and particularly the Malibu. My older brother went with me. We were so pleased with Greg and the whole dealership that we didn't feel the need to go to other Chevrolet dealerships. Everybody was very accommodating. Nobody was pushy. We got a very good deal and I wouldn't go anywhere else in the future.

Nadine

9 de abr. de 2015

The staff at Herb Chambers is always helpful. The repairs are completed within the quoted time frame. They are always friendly and willing to answer all of my questions. I would recommend Herb Chambers Chevy .

Joyce Pagnotta

8 de abr. de 2015

For the first time in buying a new car, I really enjoyed my experience at Herb Chambers Chevy of Danvers. Not only was Mike V. and John D. very pleasant to deal with, they showed me exactly what I wanted. Gave me the best deal of all of the dealerships, but I needed to see what was out there. They let me leave the dealership to test drive other cars on rt114. Was looking for a yellow car. Almost bought a Honda Fit at Honda North, but they pressured me so much into buying a car right on the spot, I had to walk away. The people sitting behind me also walked out of Honda North because they didn't like how I was being treated. If you like the car, you are going to buy it. Came back to Herb Chambers Chevy of Danvers, sat down with an ice cream, had my cousin get in the passenger seat to see if he fit and drove it again. He fit great. I bought the car that afternoon and drove it home that night. That was the best. Herb Chambers is a great dealership to allow their customers do what they need to do in order to make the right decision of buying a car. At first I didn't like the cvt transmission in my Chevy Spark when I first drove it, but when I tried it again, it was a lot better. Now that I am used to it. I love my new yellow Chevy Spark..

William Campbell

8 de abr. de 2015

The salesman was awesome. I was very short on time and he got me all the information I required to make an informed decision on my next vehicle.

Joseph D'Eon

8 de abr. de 2015

I had an excellent experience with Dave Anderson, and his manager Corey Upton. There was no pressure, and great service. I custom ordered a truck, and they exceeded my expectations at evey step, including the delivery date by 2 weeks. Corey truly went above and beyond, and was always available to help.

Susan Wetherbee

7 de abr. de 2015

They fit me in without an appointment and got the work done quicker than expected.

Virginia Lauricella

2 de abr. de 2015

As usual the service was excellent, the service personnel are very good at telling you what is going onwith your vehicle, very courteous and friendly.

Marcel Haddad

2 de abr. de 2015

I can say with without a doubt that Herb Chambers of Danvers has the right people for its success and growth; I have had the best experience in the sales department with people like Brian Dumont and Clinton Gerrish and the best experience in the service department with Matthew Waldo and John Tammaro. They have gone over an above any of my expectations from any other car dealership and I will absolutely go back as I have already done so to do business with them.Marcel Haddad

Dante Pepe

26 de mar. de 2015

Coffee always hot, rest rooms always VERY clean, service outstanding, your people are the best!!!

Dennis Daulton

26 de mar. de 2015

The service was for a recall on our 2005 vehicle (ignition switch). Kristin was most accommodating and helpful. I wanted two additional keys and John was equally as efficient and helpful. We did not purchase the vehicle with you but we will certainly consider Chambers when we purchase again.

Kevin Fritz

22 de mar. de 2015

Great people and great deal thanks for everything you have done for me. Can't wait for my next experience at your dealership.

Hilary Foutes

21 de mar. de 2015

At Herb Chambers they took amazing care of me. My car had an item under warranty that needed replacing. They got me a rental car. Process ended up taking 5-6 days vs 1 because wrong part came in so not only did they pay for the rental, the oil change but they brought/drove my car to me when it was ready. That's great customer service!

Alexis DeFranc

21 de mar. de 2015

All the staff were very welcoming and helpful. We were immediately greeted upon entering the dealership, offered a beverage and even a teddy bear for our young daughter. We weren't sitting there for hours on end. It was great that we came back another day for an appointment with the financial consultant instead of sitting and waiting for bank approval and then signing paperwork. The whole process was very streamlined and smooth, I didn't feel pressured or unappreciated as a customer in any way. All our options were explained to us in detail so we felt as if we were making an educated decision on our purchase. All in all the best experience I have ever had purchasing a vehicle! The only thing I would change is that there is no area for children to play in. Often times parents go to long appointments for repairs or oils changes and children have such short attention spans for television!

Brian Hanlon

20 de mar. de 2015

I scheduled my Chevy Impala for a 7:30am appointment under the GM ignition Recall. The intake process was quick and the rep, John friendly. The repair ran a bit over an hour and another service rep kept me informed of their progress. With the repair done, they returned my car all washed and vacuumed throughout (it was 17 degrees out and had snowed the night before). Also the service tech who repaired my car spotted me before leaving and took the time to explain how he fixed the ignition and also cleared a 'low tire pressure' fault light which was on due to another tire store's failure to 're-learn' the pressure sensors following a recent tire rotation. A relatively small repair job resulted in a very positive visit.

Jennie Fanara-cherry

15 de mar. de 2015

Outstandingfast friendly service! Even the other people in the waiting room were very friendly and happy people! All of us bragged about our services. A very comfortable and very clean waiting area with clean bathrooms. Coffee was fresh and complimentary along with nice green apples. All employees were always smiling and very helpful. My experience overall couldn't be better!!!

James D'Aveni

13 de mar. de 2015

My experience was fantastic! Everyone at Herb Chambers Danvers is very knowledgeable and honest. They come across as really concerned about giving customers a comfortable car buying experience and the best value for their hard earned money. They understand as if they are in the customer's shoes. I am very happy with the truck I purchased and I am telling everyone who listens about the quality of all the people I dealt with there. thank you.

Jim Burg

12 de mar. de 2015

As long as Scott Lyon is there I can count on the best relationbship and service possible. He is the reason I bought the car there and the reason I continue to deal with Chambers.

pennie2012

9 de mar. de 2015

Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready to upgrade Ill certainly be looking for Stephen! He helped make our experience a very pleasant one! Would strongly recommend Cadillac of Lynnfield to anyone looking for a smooth transaction.

Thomas Hughes

9 de mar. de 2015

Mr Herb Chambers:I believe that your Chevy dealership 114 Danvers is one of the most professional car dealers in New England.I have bought two Chevy Cruz's and my wife just least one. It is all about how we were treated, by the sales staff Clinton Gerrish and kevin Fitzpatrick and your business managers John Doucette and Bobby Haddad They helped in everyway from the time we walked in and drove our cars home. You could not have selected a better team and I can tell they enjoy their jobs. I will also include your service staff always going that extra step to satisfy the customer. Thank you Tom Hughes Peabody MA.

Lilliana Arteaga

8 de mar. de 2015

I have visited this dealership a numerous times. Everyone is friendly and welcoming. We have recommended to friends and family members so we have become a one Big Chevy Family.

Moxie978

5 de mar. de 2015

My husband and I drove 40 minutes from home just to buy at Herb Chambers of Danvers! The employee's were very friendly, knowledgeable, and were not overly pushy to "make the sale" We ended up buying and financing through them. They even were able to beat my local credit unions rate!

jack

5 de mar. de 2015

Purchasing a vehicle is usually a stress filled experience for me, but not this time. I found the vehicle I wanted on line and went to the dealership to take a look. I was greeted by Cody Banks, who was friendly, professional, and informative. I felt pretty comfortable in a very short time, took the Jeep out for a test drive and decided it was for me. We were joined by Corey Upton who I felt had much the same qualities as Cody. Wrapping up the deal, I was introduced to Bobby Haddad, and yeah, you guessed it, another great person to deal with..... Hey, Mr Chambers, you have some great people working at this place! Because my experience was so good, I will recommend Herb Chambers Chevrolet any chance I get, and judging by how many times I have people take an interest in my Jeep, there will be plenty of them. I will be back. Thanks Guys for making this purchase as comfortable as anyone could expect..... Jack P

Kimberly Meyer

4 de mar. de 2015

Oil change and it was perfect! They were very helpful and nice! Thank you!

Daniel Angelakis

4 de mar. de 2015

I brought my car in for an oil change and an inspection sticker, and the technician was proactive by also doing a 20-something point inspection. However, when he changed my oil, he did not update the sticker on my windshield and did not reset the computer on my odometer. Since I figured this was part of a checklist, it made me concerned that the oil was not changed. I called service to verify that the oil was changed, and they said it was. They apologized for the oversight and said I could bring the car in to have the computer reset. Well, honestly, I don't have the time to run down to 114 for something that should take a few minutes, but would probably require me to wait in line. For what? Something he should have done AS PART OF AN OIL CHANGE CHECKLIST. Overall, the service was great, but every time I start my car, I am reminded that I need to change my oil soon.

Michael Frayler

2 de mar. de 2015

I brought my car in for a LOF as well some warranty work. They had everything done in half a day. Great customer service!

Joe from Beverly

1 de mar. de 2015

Thought I would stop in at Herb Chambers on my way to look at used SUV's. Have always liked Equinox, and wanted to see what they had. Met Corey who sat with me and went over what they had available, including a CPO 2013 with relatively low mileage. It was LOADED and also fell within my price range. No hard sell, no pressure, was happy to take a test drive and bought it on the spot. Great folks in sales, business office and great help at pickup to understand all the options included. Would definitely go back and recommend to friends.

Jack P.

28 de feb. de 2015

Purchasing a vehicle is usually a stress filled experience for me, but not this time. I found the vehicle I wanted on line and went to the dealership to take a look. I was greeted by Cody Banks, who was friendly, professional, and informative. I felt pretty comfortable in a very short time, took the Jeep out for a test drive and decided it was for me. We were joined by Corey Upton who I felt had much the same qualities as Cody. Wrapping up the deal, I was introduced to Bobby Haddad, and yeah, you guessed it, another great person to deal with..... Hey, Mr Chambers, you have some great people working at this place! Because my experience was so good, I will recommend Herb Chambers Chevrolet any chance I get, and judging by how many times I have people take an interest in my Jeep, there will be plenty of them. I will be back. Thanks Guys for making this purchase as comfortable as anyone could expect..... Jack P

Sam Vaill

27 de feb. de 2015

Great experience and service, Could not have had a better experience.

Susanne Joyce

27 de feb. de 2015

I've never had such a warm and welcoming car buying experience like I recently had at Herb Chambers Chevrolet in Danvers. My salesman was friendly, thoughtful and able toCommunicate in my language! Everyone in the dealership was a joy to work with!

Leonard Teqja

27 de feb. de 2015

I just can't say enough how professional this dealership is. From sales department to service department. Scott Lyons, very professional.Is my 2nd car that I purchased from this place and I am always impressed with the consistency of service. Hats off to Scott and his team for outstanding consistent service. I would recommend this dealer to anyone. Regards Leonard Teqja Medford MA.

Michael Blandini

26 de feb. de 2015

As I have stated before, you cannot improve upon perfection!The entire staff at Herb Chambers Chevrolet Of Danvers is responsible for what it is today, "The Best Of The Best"!Sincerely,Mike Blandini

John Malia

24 de feb. de 2015

Had a great experience. My third car purchased from Chambers.

John Curry

24 de feb. de 2015

Great job done by Scott and the service team to get my concern resolved fast and efficiently

Erin Bunnell

21 de feb. de 2015

Great buying experience! Thank you to our salesman Dave Anderson for making this difficult decision very easy!

Bruce Buckley

19 de feb. de 2015

The dealership continues to impress. Matthew in the service department, did everything he said he would do in the promised time frame. Great customer service!

Sandra Kesting

18 de feb. de 2015

I had a problem with the 4 wheel drive in my 99 suburban. I felt as though it was not engaging (or staying engaged). Scott Lyons, my service advisor, had me in and out in between storms. Not an easy feat these days! My 4 wheel drive is good as new and I can safely push snow around to keep our driveway clear.

David Snowdon

16 de feb. de 2015

Very satisfied with my experience.Very satisfied with my experience.Very satisfied with my experience.Very satisfied with my experience.Very satisfied with my experience.

Jennifer Parino

16 de feb. de 2015

Cody was incredibly professional and answered all of my questions which was very important to me. The overall experience was top notch and I would highly recommend this dealership.

Madeleine Bertone

14 de feb. de 2015

Best service I have ever had over the years the personell are very polite and helpful, can say enough to praise herb cheverolet

Brian A.

11 de feb. de 2015

I dropped my car off the night before.. left a note on the envelope that stated the error messages that I had received. I received a phone call on the repair day around 10AM stating that they know what the problem is and they were working on it, and that it would be covered under warranty. Before noon, they called and said that it was ready to be picked up. Having it repaired and ready so quickly was a great benefit to me as that day was one of our many snow storms this season and we were really in a jam with the car in for repair. So overall I am very happy with my recent experience.

Garry F

11 de feb. de 2015

This is my 2nd car from Herb Chambers in Danvers and both times the experiences have been 10 star! Great dealership!! Excellent sales and service. Well done all!

Patricia Lee

10 de feb. de 2015

It is always a pleasure to come over to this dealership for service or otherwise.

D

10 de feb. de 2015

The experience AT the dealership was great. However, getting an appointment to begin with or even having someone from the service center getting back to me was less than awesome. My experience at the dealership has helped to heal some of the poor associations I had developed as a result.

Mary Jarmolowicz

5 de feb. de 2015

I have been coming to this dealership for years to purchase and have my cars serviced. My experience has always been excellent. I have had the same service representative taking care of me. He is always polite, informative, concerned, helpful and always took care of my problems in a timely manner.

Cad2008

29 de ene. de 2015

I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly, and a pleasure to do business with. I have had to be there several times recently to get my car serviced, then replace a faulty part, and then replace a light. He turned what could have been a major inconvenience into a pleasant situation. And I appreciate the waiting area - comfortable, with Wifi so I can work, and coffee. Thank you!

Norman Bouchard

24 de ene. de 2015

Very friendly and knowledgeable caring in what our needs and situation was. Would recommend

Thomas Canillas

22 de ene. de 2015

Service was very good and Scott was a pleasure to deal with. Nice to see GM has improved on dealership service. We love Chevrolet.

Ronald Surabian

22 de ene. de 2015

John the service manager is terrific. Looking forward to my next visit.

Michael Arki

22 de ene. de 2015

I was very happy with the whole experience. Everyone, from the salesman to the finance office, were very helpful. They kept me well informed of the process and had the vehicle that I wanted in stock and ready in a timely manner. I'll definitely be back for my next Silverado

Marvin K

22 de ene. de 2015

Outstanding ServiceI have been servicing my Impalas at Herb Chambers Chevrolet for several years and have always found the service to be outstanding . The customer support and service provided by service advisor Scott Lyon and service technician Jay Mendonca ( 23637) cannot be beaten. They are a winning team that consistently get it right the first time around. These individuals are the number one reason I bought my new Chevy Impala from Herb Chambers. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time.Aside from being an excellent mechanic Jay is also very customer orientated. He takes the time to research new issues and does not hesitate to call General Motors for assistance with resolving new car/new design issues.I have had my cars serviced in three states and numerous dealerships over the past thirty plus years and have never gotten any better service than I get from these two individuals.I always feel very comfortable going to this dealership knowing that my maintenance or warranty issues will be taken care of . My car is in good hands at Herb Chambers Chevrolet.

David Rosales

20 de ene. de 2015

Lorne Keplar was fantastic, always helping. But unfortunately the only thing I have to say is that I contacted business managers and said they would get back to me and they didn't so I had to call 4 times in order to get in contact with them.

Stacy H.

18 de ene. de 2015

My husband and I were interested in a 2015 Chevy Traverse, but we were a little undecided. After meeting Greg Ormiston (sales consultant), we were immediately at ease. Very friendly, down to earth, and we never felt any pressure. He was able to answer all of our questions/concerns. When we were ready to talk figures, we met John Doucette (business manager), who was equally as friendly and professional. We felt like they truly had our best interest in mind the entire time. Definitely not the type of place people warn you about with the typical salesman. These guys are a great team and we would highly recommend them! Needless to say, we bought the 2015 Chevy Traverse and got a great deal!

Sharmer613

17 de ene. de 2015

My husband and I were interested in a 2015 Chevy Traverse, but we were a little undecided. After meeting Greg Ormiston (sales consultant), we were immediately at ease. Very friendly, down to earth, and we never felt any pressure. He was able to answer all of our questions/concerns. When we were ready to talk figures, we met John Doucette (business manager), who was equally as friendly and professional. We felt like they truly had our best interest in mind the entire time. Definitely not the type of place people warn you about with the typical salesman. These guys are a great team and we would highly recommend them! Needless to say, we bought the 2015 Chevy Traverse and got a great deal!

Grace Ndegwa

14 de ene. de 2015

The staff told me it would take 1 hour. It ended up taking 1 1/2 hours but I was updated often that there was a delay. The staff was pleasant and the waiting room was comfortable. Great job.

Marvin K.

13 de ene. de 2015

I have been servicing my Impalas at Herb Chambers Chevrolet for several years and have always found the service to be outstanding . The customer support and service provided by service advisor Scott Lyon and service technician Jay Mendonca ( 23637) cannot be beaten. They are a winning team that consistently get it right the first time around. These individuals are the number one reason I bought my new Chevy Impala from Herb Chambers. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. Aside from being an excellent mechanic Jay is also very customer orientated. He takes the time to research new issues and does not hesitate to call General Motors for assistance with resolving new car/new design issues. I have had my cars serviced in three states and numerous dealerships over the past thirty plus years and have never gotten any better service than I get from these two individuals. I always feel very comfortable going to this dealership knowing that my maintenance or warranty issues will be taken care of . My car is in good hands at Herb Chambers Chevrolet.

James Harrop

13 de ene. de 2015

Outstanding customer service. No hassle, no false promises, just good people wanting to be as helpful as possible to fix your problem.

Rita Nobile

7 de ene. de 2015

Michae Frio and Bobby Haddoad were VERY helpful!!!! I enjoyed working with both of them. Professional and very friendly.

Donald Russo

7 de ene. de 2015

The BEST Service Department that I have EVER dealt with!

Judy P

6 de ene. de 2015

Clinton was great as was the entire team I dealt with. Made for a fabulous experience. It was my inaugural lease and they walked me through step by step.Thanks team! Digg'n my 2015 Equinox.

Cope

2 de ene. de 2015

I was in the market for a used car and had my options narrowed down to a handful, including the Ford Mustang and Chevy Camaro. I was looking for the V6, manual-transmission versions of both, anywhere from 2012 - 2014. An Internet search led me to Herb Chambers Chevrolet, as their website indicated they had one Mustang that qualified, and several Camaros. I called the dealership and spoke to Andrea, who was extremely friendly and helpful. She confirmed that the cars were on the lot, confirmed that I could come by and test drive them, and took my number so she could call me if any of the cars were sold or moved before I could come in.Several hours later a friend and I were at the dealership, and were quickly greeted by Clinton. I let him know I had called earlier about looking at the used V6 manual Mustang and Camaros, and he flatly stated, "We don't have any of those here." I clarified that I had spoken with Andrea on the phone, and her and the website both indicated otherwise, and could he set me off in the right direction if I was in the wrong place. Clinton let me know that Andrea "works in another building," and conceded that they did in fact have a used Mustang with a V6. The Mustang was a different car from the one on the website (and was an automatic) but I thought a test drive might still be informative and so we filled out the requisite paperwork and were off.During the drive Clinton was somewhat understandably (as a Chevy dealer) unkind to the Mustang. He did seem to have some enthusiasm for the Corvette, a great car, but assured us that neither I or my friend could afford one (my friend owns two).Returning to the dealership, Clinton made no effort to show me around any of the Camaros on the lot, and seemed rather indifferent to finding out what I was looking to purchase or when. We left at that point, and I purchased a car from a different dealer the next day.

Francis Fitzgerald

31 de dic. de 2014

It's what every dealership would like to be; direct, knowledgeable, courteous and sincere.

Theodore Cook

26 de dic. de 2014

I was in for an oil change for my 2013 Silverado 1500, and wanted to see what the cost would be on a 2015 2500 HD. Needless to say I ended up leaving with the new truck that evening. From an oil change to driving away with a new truck. Clinton and Corey worked to get me where I wanted to get with the payments. I would recommend them to all my friends.

Christina Joly

25 de dic. de 2014

got car fixed...was done quickly...was haapy w/ workmiss the water and ice cream...like that they wash car when doneprofessional staff

Stephen Cefalo

25 de dic. de 2014

Very quick service with my scheduled oil change. Christina whom I had originally scheduled with was right there when I brought my car in for oil change. She kept me up to the minute and was able to make the whole process effortless and seamless. A very good, quality professional. Also, the sales staff - Greg remembered my name from 6 months ago and was able to answer my questions about onstar without hesitation. Very knowledgeable and extremely good natured. a perfect sales person.

John Difava

22 de dic. de 2014

From start to finish my experience was great. Cory and Clinton where outstanding and it was a pleasure to purchase my truck from Herb Chambers.

Rosalie Mallia

21 de dic. de 2014

We leased our Volt in July & love it! Not quite due for a service, but brought the car in as we plan to drive to NYC for Christmas; we had the courtesy service and oil change + tire rotation. Car was taken in as soon as I arrived for my appt. and was returned to me washed- saved me a trip to the car wash. Nick explained some questions I had regarding gas-electric conversion as to cold weather. We feel very comfortable now taking the car on this 500 mile round trip.

Bernadette Mujica

20 de dic. de 2014

always the best service and polite employees to deal with very attentive to all of your needs and concerns i will always lease my cars from Herb Chambers

Meaghan Fay

18 de dic. de 2014

My experience with Herb Chambers Chevy of Danvers was exceptional! Angel took excellent care and was very patient with me throughout the entire process! Bobby was also GREAT to work with and always answered my questions quickly and efficiently! Thank you!!

Alex H.

17 de dic. de 2014

The gentleman I worked with was not only helpful, but also went out of his way to make my experience better and painless. I was coming to him after a trying event, very stressed, and not in a good mood overall. He made my experience easy, fast, and let me get back on the road as soon as possible. He also laughed at my jokes, which made my day better.

Thomas DiPietro

13 de dic. de 2014

After having dealt with other Chevy dealerships I brought my Avalanche here. John T in service was excellent. Scheduled my appointment right away, listened to my issues, came and visually inspected my vehicle. He went above and beyond my expectations with my repairs, providing me with alternative transportation and returning my vehicle back to me ASAP. Great experience, will definitely return to and refer Herb Chambers -Danvers.

Brian Page

12 de dic. de 2014

Perfect from start to finish,An easy and painless experience to buy a new vehicle..Thank you again!!!!2015 Chevy Silverado LT

Steven Smyrnios

11 de dic. de 2014

John was great, thoroughly explained all the work to be do and the time it would take. He called within the estimated time it would be finished , we picked up the vehicle cleaned and ready to go! Thanks John!

Evan Weagle

9 de dic. de 2014

My new 2013 Chevy Cruze was recalled and within a week of calling and scheduling an appointment, they brought it right in and had it looked at. In a timely fashion it was out in no time and I was able to pick up the car later that day good as new. John was very helpful in explaining the recall and making sure I was in and out. I left there feeling very confident in their service and would highly recommend it to anyone.

Evan Weagle

9 de dic. de 2014

My new 2013 Chevy Cruze was recalled and within a week of calling and scheduling an appointment, they brought it right in and had it looked at. In a timely fashion it was out in no time and I was able to pick up the car later that day good as new. John was very helpful in explaining the recall and making sure I was in and out. I left there feeling very confident in their service and would highly recommend it to anyone.

Andy

6 de dic. de 2014

When have you gone in to purchase a new car and come out signed and sealed in 2 hours? We knew what we wanted, the dealer had the vehicle in stock, we test drove, and made the deal. Just how it should always be done!

Martin Lightcap

6 de dic. de 2014

The service was good. They fixed a power steering recall on the car. The only problem I have is the passenger door is hard to open and close and they told me there is nothing they can do about it. I've had this problem ever since I took the car to your amesbury dealer.

R. Louissaint

4 de dic. de 2014

Personally we had a great experience. Michael was our sales associate. Edison and Brian were the managers who were also helping us with our purchase. All three were absolutely great!We would like to personally thank you all for helping us get our new car! Your dealership indeed don't sell cars. You help people buy them. We have always been wary of a car salesman, often with good reason because of our past experience, but you've helped to redefine the stereotype.Thank you all for answering ours questions honestly. We are very happy with our new car.You can be sure that if we have friends looking to buy new cars in the future, we will be sending them to Herb Chambers Chevrolet of Danvers and telling them to ask for Michael Frio and your team.You can be sure that we will provide excellent feedback on the survey from GM motors. You guys deserve it :).Thank you again for helping us find our perfect car.

Sally Ledbury

4 de dic. de 2014

every time i go in for service or anything else Herb Chambers staff has been very helpful.

lilshellzz21

27 de nov. de 2014

After dealing with horrible dealership, I came into this dealership and left with a car the next day. They were very helpful and caring. They made my shopping experience great. Although the car they were trying to get me into was not what I wanted, I LOVE THIS CAR... 2014 Chevy Cruz ( purchased in August, I know I am a little late with my review) best car ever.. Thank you to both Corey's for the best customer service every and the best experience at a dealership I have ever had.

Patricia Murphy

25 de nov. de 2014

The service was outstanding. Lorne and staff were very knowledgeable and able to answer all questions . The team worked hard to get me in the vehicle I true lay wanted. Thank you.

Steven Murray

24 de nov. de 2014

friendly... and quick! will be back for more service.....

Grace Ndegwa

20 de nov. de 2014

The service was better than expected. The wait was less than I was informed. They fit me in even without an appointment. Great job.

George K

18 de nov. de 2014

Kevin made buying our new car a pleasure. He's easy to talk to and very knowledgeable. We would highly recommend working with him and the rest of the team. Thanks!

Robert Denis

18 de nov. de 2014

Herb Chambers dealerships are the absolute best. I've never had an issue.

georgekaralias

18 de nov. de 2014

Kevin made buying our new car a pleasure. He's easy to talk to and very knowledgeable. We would highly recommend working with him and the rest of the team. Thanks!

alcione

13 de nov. de 2014

I can't say thanks enough...We bought a New Chevrolet Silverado and everything was easy and fast. Thank you so much , we are so happy with a new car!!! :)

Alcione

10 de nov. de 2014

I can't say thanks enough... everything easy and fast. Thank you so much , we are so happy if a new car.

Edward Fahey

8 de nov. de 2014

I just leased a 2015 Equinox from Herb Chambers in Danvers MA, I have never had an experience even close to this dealerships treatment of their customers. Worked with Clinton Gerrish and John Doucette .....best car purchase experience I've ever had; Great car, and dealership - awesome people......Thanks.

rkerivan

8 de nov. de 2014

I love my regular local mechanic, but he couldn't figure out what was happening with my car. I had NO choice but, to bring my car to a dealership for repairs. I always feel like I am going to get ripped off! Herb Chambers proved me wrong! They were on the money. (My brother-in-law is a mechanic in Maine so I double checked everything.) And the customer service was GREAT! John put me in a rental car without me needed to ask, beg or fight with him. Herb Chamber of Danvers has exceeded my expectations! I will definitely go back with no reservations!!!! The price and customer service was RIGHT!

Susan Jakobek

5 de nov. de 2014

I got a great deal on my new 2015 Chevrolet Malibu. Greg, the salesman, was great. He wasn't pushy. He was knowledgeable, friendly, and very accomodating.

jose.grullon80

5 de nov. de 2014

I just had my camero in for service with Richard Dixon i highly recommend this dealership they are professional respectful and fast. I have peace of mind that that my camero was serviced correctly.?

SailorMom

21 de oct. de 2014

Just bought a 2015 Tahoe from Kevin Fitzgerald and couldn't be happier. Our family loves the SUV -- nice re-design. Chevy managed to improve on the model without trading out any of the things we loved about our older one --with one exception -- what's with no usable roof rack coming standard? That's on GM, not Herb Chambers dealership. In fact, they installed the crossbars quickly and without any labor charge.The sales process was really transparent and painless and when I shopped around on the web looking at local dealer inventory, Herb Chambers Danvers had the best prices. Recommend anyone looking at buying a new Chevy check them out.

Sandra Dupont

20 de oct. de 2014

Brought my car in for a routine oil change, everyone was extremely pleasant, and they also washed the car.

James Bursey

16 de oct. de 2014

in and out no complaintsi will be backthanksold mcdonald had a farmeieio

Ken

13 de oct. de 2014

New 2015 Tahoe-Brought in for first service,for oil change and tire rotation. One factory recall required a updated download software for this vehicle. Total time approximately three hours.Overall was a pleasant experience and work was done as expected. While there ordered some GM accessories which I has the service department install. All good. Well done. It is a bit of a distance for us to bring to HC,Danvers location,but have found everyone thus far very accommodating,from sales through service.

James Burg

13 de oct. de 2014

As always, Scott Lyon makes sure everything is done right. I'm sure you also realize that. AS long as Scott Lyon is there the Chambers service department will be the best.

Christina Joly

13 de oct. de 2014

they took us right away. we left the car and picked up later. I like that they wash the car - wish they did inside too...waiting room is comfortable but miss the ice creams. everyone was professional and efficient.

Phyllis Bunnell

10 de oct. de 2014

Everyone was very helpful and did my repairs on a timely manner

Patricia Lee

10 de oct. de 2014

Great Job! It is always a pleasure to take my car to this dealership.

Donna Rossetti

9 de oct. de 2014

I have had a few problems with exterior lighting on the car. The service I have received has been excellent, and the wait times have been reasonable.

Thomas Brady

9 de oct. de 2014

I forgot to bring my coupons in when I brought the car in to be serviced. Not a problem, the service department took care of it for me.Having my car washed and inside front portion of car vacuumed was an added plus!

Paul Chudigian

8 de oct. de 2014

Nothing much to say really. I brought my car in for an inspection. The inspection was done in about an hour and that was it. I will return at some point to have a recall taken care of.

Susan Burgess

7 de oct. de 2014

Called service Saturday morning to ask if I could bring my car in as my service engine light was on. They told me to bring it in, although it probably wouldn't be able to be looked at until Monday. I brought it in, stopped at the service desk and Andy Williams came by and heard me telling my story. He immediately went to get my car, said he could smell coolant and said he was going to work on it then and there. I also had scheduled an oil and filter change the following week...he said that there was no need to come in a second time, he'd do that as well. I was VERY impressed, the level of service far exceeded my expectations. I was leaving Monday for Wisconsin for the week for a business trip, I can't tell you how much I appreciated that I could get this situation resolved before I left. The best part is that my service light issue was covered by a recall. Thank you Andy!!!

Sandra Kesting

4 de oct. de 2014

As always, fast, professional service! Thank you Scott Lyons!!

Michael Blandini

2 de oct. de 2014

It is always a pleasant experience at Herb Chambers of DanversBesides being very professional at their jobs they are very helpful, friendly, courteous and they go the extra mile to make sure you leave satisfied, it's people like Kevin Fitzpatrick, Bobby Haddad, Corey Upton and Scott Lyon that help make that happen. They certainly are an asset to your organization.Sincerely,Michael Blandini

Jennifer Pechilis

2 de oct. de 2014

I worked with Mike Frio and he was great. Extremely helpful, patient, and kind. I highly recommend Herb Chambers of Danvers.

Nicholas Dibenedetto

1 de oct. de 2014

My new Corvette with just 1600 miles on it the leather on the seat back started to come apart.The service department and my salesman took care of it right away and provided me with a loaner.The service department at chevrolet is first rate and would recommend them to everyone.

Joyce Griffin

30 de sep. de 2014

Scott in service is awesome. Had engine light on - he had if checked out immediately, O2 sensor - part ordered, appointment made for next day. Easy peasy.............Love my 2006 HHR. I'm original lessor/owner and driven all 118k miles so far!!

Will Desabris

26 de sep. de 2014

The sales staff and financing team made the process so easy. My purchase was very positive. I love my pre-owned SUV! Thanks!

Marcia Panico

23 de sep. de 2014

As usual I received superior service from Herb Chambers of Danvers. Rick was the service person who take car of my problem. I called late on Friday afternoon about a tire issue. Although the Saturday schedule was full he squeezed me in and the tire was fixed in a timely manner. I don't want to go anywhere else for car service. Everyone at Herb Chambers Chevrolet and Buick is kind and courteous. Hats off to Rick! He has a wonderful demeanor and great smile. Plus the workmanship of any problem I have had with my car has always been excellent. Thank you!

Dennis Little

18 de sep. de 2014

This is my 4th time dealing with the transmission, 1st time here at Herb. I do not blame the dealership they did not make the truck, but took care of the situation. Rich was great to deal with.I think the only complaint is with Chevrolet Corporate themselves,they should take care of customers rental 100% including the extra insurance. The rental company scares you into getting the extra insurance saying if you get into an accident and your found at fault they will charge you extra per day the vehicle is getting fixed. Herb picked up some of the cost but I still had to pay about $180.00 out of my own pocket. So all in all Rich and the rest of Herb Chambers Chevrolet were great but I think Chevrolet Corporate should do a better job taking care of it's customers especially when this is my 4th time in a year and a half needing to get a rental and paying out of my own pocket, including my truck loan, while my transmission is getting fixed.

LouisedeS

16 de sep. de 2014

I've had both old and new cars serviced here and I'm never disappointed. Scott Lyon always listens to me and explains each repair. This is a good,solid service department with a great waiting area.

Justin Torelli

13 de sep. de 2014

Your staff is incredibly friendly and accomidating , your service department has a very rapid service turn around time. keep up the good work!Justin T.

bpdodge

12 de sep. de 2014

Start to finish, I had a hassle free and enjoyable experience. They (Kevin, Corey, and Bobby) were professional, efficient, and straightforward. I had been to 3 dealerships before purchasing a new 2014 suburban and hands down Herb Chambers not only made the other dealerships seem inadequate, but more importantly, provided an exception and enjoyable experience. Much appreciated.

Zohair10

5 de sep. de 2014

John was great, accommodating and eager to serve. He took care of my tire replacement very quickly

DMT

4 de sep. de 2014

I recently purchased a Chevy Camaro 2012, She may be a used machine but I'm still cruising in her like a happy guy in a Ferrari. Friendly dealers who just wants to get you on the road safe and fast. I Love my Camaro, People who don't drive my Camaro loves my Camaro! Chevy Gives you Muscle, Just not one like mine :)

cmsbruce

31 de ago. de 2014

My wife and I were looking for Chevrolet Camaro convertible, we had a very specific set of options we wanted and only a handful were left in new England. We live in central Connecticut so it was rather a long drive to even go look for the car. We called the dealership first to confirm the car was their, this was a Sunday. We drove to Danvers Chevrolet first thing in the morning on Monday, we were met by a very cheerful salesman named Corey Stewart. Corey brought the car up for us to look at. As we had explained we were very serious about the purchase and did not want to spend half the day at the dealership as we still had to work for the day. True to their word we were able to wrap up negotiation's on the Car in short order . We were able to negotiate a reasonable price and a good deal on my trade, unlike other dealers I have been to, they were understanding of my needs on my trade as well as realistic in their first offer. I can tell you we went to a number of dealers who offers on my trade as well as their price for their car were insulting at best. We all understand that a dealer needs to make a profit, this dealer understood not to insult my intelligence, we all have access to the internet, it amazes me how many dealers still want to work on selling cars like they did in the 70's. I found the dealership to be refreshing and a straight shooter. Unfortunately we were unable to pick up the car up that day, as the registration on our car was from Connecticut. The dealership sent someone to transfer the plates for us later that week, we did have a paper work issue that had to be resolved and one quick call to the sales manager and the issue was resolved. Corey then drove the car to the Connecticut border to meet my wife and deliver the new car and pick up our trade. Thank you for a pleasant buying experience. The Bruce's

cmsbruce

31 de ago. de 2014

My wife and I were looking for Chevrolet Camaro convertible, we had a very specific set of options we wanted and only a handful were left in new England. We live in central Connecticut so it was rather a long drive to even go look for the car. We called the dealership first to confirm the car was their, this was a Sunday. We drove to Danvers Chevrolet first thing in the morning on Monday, we were met by a very cheerful salesman named Corey Stewart. Corey brought the car up for us to look at. As we had explained we were very serious about the purchase and did not want to spend half the day at the dealership as we still had to work for the day. True to their word we were able to wrap up negotiation's on the Car in short order . We were able to negotiate a reasonable price and a good deal on my trade, unlike other dealers I have been to, they were understanding of my needs on my trade as well as realistic in their first offer. I can tell you we went to a number of dealers who offers on my trade as well as their price for their car were insulting at best. We all understand that a dealer needs to make a profit, this dealer understood not to insult my intelligence, we all have access to the internet, it amazes me how many dealers still want to work on selling cars like they did in the 70's. I found the dealership to be refreshing and a straight shooter.Unfortunately we were unable to pick up the car up that day, as the registration on our car was from Connecticut. The dealership sent someone to transfer the plates for us later that week, we did have a paper work issue that had to be resolved and one quick call to the sales manager and the issue was resolved. Corey then drove the car to the Connecticut border to meet my wife and deliver the new car and pick up our trade. Thank you for a pleasant buying experience. The Bruce's

Kerri Luongo-O'Brien

29 de ago. de 2014

I can't say enough wonderful things about the Herb Chambers on Rt 114 in Danvers MA. They have such a courteous and attentive staff that are ready to help you in anyway they can. Kevin, the Sales rep was amazing from start to finish. I told him my budget and what type of vehicle i wanted and he went above and beyond to get me my car. John Doucette was also amazing. He went out of his way to secure financing for me for my Chevy Cruze. I went in on a Monday and drove my vehicle out of the lot on Wednesday. I would definitely recommend this dealership to anyone I know that is looking to buy a vehicle. Excellent Job guys. Thanks so much for helping out!!!

kerri.luongo

29 de ago. de 2014

I can't say enough wonderful things about your staff in Danvers. Kevin Fitzpatrick was simply amazing. He went above and beyond to get me my Chevy Cruze. He was extremely professional and kind and very understanding. I never felt pressure to purchase this vehicle at all. John Doucette in Finance was amazing as well. He made sure that I could secure myself financing for my 2014 Chevy Cruze. I would definitely recommend your dealership to anyone I know who wants to buy a quality car with amazing service. I simply love my Cruze and had a memorable experience. I can't thank Kevin and John enough for all of their help. Simply amazing!!!!!!

John N

28 de ago. de 2014

Bought my 2014 Chevy Sonic recently and absolutely love it. To state the obvious, Herb Chambers is a top quality dealership with, in my opinion, no equal. I have been a customer there starting in July, 2004 when I bought my first new Chevy. This time around, my salesman was Anthony Dalrymple and he was amazing. Professional, knowledgeable, very genuine, courteous, pleasant, and outgoing. We felt immediately at ease with him, like we had known him for years. My approach was somewhat unique in that my wife and I knew exactly the model we wanted - walked over to it and asked to do the paperwork. Anthony went inside, returned with information on what models they had available on the lot (color, options, etc.), and that was that! Zero pressure to complete the transaction, consider a different (I.e. more expensive!) model, nothing. He and John Doucette, one of the managers and another extraordinary human being, worked with me to get the best deal possible at the right time and, again, never pressured me. In my case, John was somewhat of a miracle worker as the finalized deal was an unexpected treat, given my particular situation. Also - they make sure that you know everything there is to know about operating the vehicle you just purchased AND they are extremely attentive to every single detail. For example, transmitting information to your insurance agent (adding the new car, removing the old if there is a trade involved), registering and inspecting the vehicle, detailing it, full tank of gas, warranty... I could go on and on. We literally drove up to the lot with the trade vehicle and drove away in the new one - completely painless. If you happen to be in the market for a car, you can't go wrong here, and I would strongly suggest talking to Anthony.

John Nadolny

28 de ago. de 2014

Bought my 2014 Chevy Sonic recently and absolutely love it. To state the obvious, Herb Chambers is a top quality dealership with, in my opinion, no equal. I have been a customer there starting in July, 2004 when I bought my first new Chevy. This time around, my salesman was Anthony Dalrymple and he was amazing. Professional, knowledgeable, very genuine, courteous, pleasant, and outgoing. We felt immediately at ease with him, like we had known him for years. My approach was somewhat unique in that my wife and I knew exactly the model we wanted - walked over to it and asked to do the paperwork. Anthony went inside, returned with information on what models they had available on the lot (color, options, etc.), and that was that! Zero pressure to complete the transaction, consider a different (I.e. more expensive!) model, nothing. He and John Doucette, one of the managers and another extraordinary human being, worked with me to get the best deal possible at the right time and, again, never pressured me. In my case, John was somewhat of a miracle worker as the finalized deal was an unexpected treat, given my particular situation. Also - they make sure that you know everything there is to know about operating the vehicle you just purchased AND they are extremely attentive to every single detail. For example, transmitting information to your insurance agent (adding the new car, removing the old if there is a trade involved), registering and inspecting the vehicle, detailing it, full tank of gas, warranty... I could go on and on. We literally drove up to the lot with the trade vehicle and drove away in the new one - completely painless.If you happen to be in the market for a car, you can't go wrong here, and I would strongly suggest talking to Anthony.

LVVette

20 de ago. de 2014

Walked in from out of state and needed and oil/filter change on my Corvette.Very friendly and fast service -washed/vaccummed as well.Great Service

Marvin K.

7 de ago. de 2014

I started going to Herb Chambers Chevrolet For service on my old Impala after Davidson Chevrolet in Malden closed and have not been to any other dealership since then. Outstanding customer support and service provided by service advisor Scott Lyon and service technician Jay Mendonca ( 23637) cannot be beaten. They are a winning team that consistently get it right the first time around. These individuals are the number one reason I bought my new 2014 Chevy Impala from Herb Chambers. I have been dealing with these individuals along with others at Herb Chambers for several years now and have always been more than just completely satisfied. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. Aside from being an excellent mechanic Jay is also very customer orientated. Walter Pollock who runs the Service Dept is a friendly hands on individual who comes out his office and helps out on the floor when things get busy. I have also had some dealings with Oren Seatton - Body Shop manager and Brian Gagnon - Asst Body shop Manager. When I had work done on my old Impala they were easy to work with and did an excellent job. Based on the relationship I established with this dealership I felt that it would be in my best interest to buy my new 2014 Impala from Herb Chambers Chevrolet. I was pleasantly surprised to find that the Sales department was just as friendly and customer orientated as the service department. The Sales department made buying the new car a very pleasant experience. There was absolutely no pressure. I received excellent competitive pricing from Eduart Lela , General Sales Manager, whose is very customer focused and wants to keep the customer happy. Sales Consultant Kevin Fitzpatrick is very friendly, patient, and customer orientated. After going on several test drives Kevin provided extensive hands on training on the different options and settings on the new high tech Impala. John Doucette the Business Manager was also very friendly and added to making buying this car a pleasant experience. Herb Chambers Chevrolet is an excellent place to buy and service your car. People are friendly, pricing is competitive, service is excellent. This dealership is more like a small family run business than part of a huge multi dealership organization.

Chris C

6 de ago. de 2014

I recently leased a new, 2014 Chevy Silverado from Herb Chambers Chevrolet in Danvers, MA. My salesperson was Neil Barry, who was attentive, polite and very helpful. Neil worked hard to make sure the vehicle was prepared and ready to deliver to me on-time. Herb Chambers Chevrolet was the most competitive price around, both on the price of the new vehicle and the amount the gave for my trade. Corey (sales manager) was also very integral in locating the specific vehicle I wanted. Thank you for a positive experience.

cindy dodge

31 de jul. de 2014

Anthony Dalrymple was efficient in the sales of our new car very helpful in showing me all the buttons and how the work. He is very personable and knowledgeable in what he was explaining to me about my equinox. John Doucette was friendly and courteous with our paper work explaining to us what it all means and what to expect.I will recommend to my friends and family to go to Herb Chambers for a new or used vehicle.

Fully Charged !

28 de jul. de 2014

My husband and I were looking for an electric-hybrid car and decided on the Chevy Volt; we looked online and Herb Chambers had the most selection in stock- they are also the closest dealer to our home. We really had only intended to look, but the car of my dreams was available and we took it for a spin. The staff at Herb Chambers is so helpful and professional and the facility is comfortable and we could spend time enough to have all of our concerns and questions answered- there was no reason not to bring this car home. Furthermore, if considering an electric- I would point out the ease of charging at home: if you drive a round trip of 30-40 miles/day, the Volt is a great choice. I've driven it daily for a week and only once (near the end of a 60 mile round trip) did it switch over to gas- what a great feeling!

JPMjr

28 de jul. de 2014

I want to personally thank Clinton Gerrish, Brian Dumont and John Doucette for all their help and assistance during our recent purchase. Clinton was very knowledgeable, accessible and helpful in answering our many questions and hashing out any and all details. Brian facilitated our outright purchase so that we didn't have to run to my bank and request a certified check saving us precious time and nickel and diming by our bank and John made sure all the official paperwork was completed quickly all the while making sure that I was reacquainted with and understood RMV's role in the process. It was a pleasure working with everyone. They are outstanding professionals in every sense of the word. Thank you again!

ChrisSheppard

21 de jul. de 2014

We had a wonderful experience purchasing our new "used" car from Herb Chambers Chevy. We worked with Corey Stewart, and he was great. He was personable, knowledgeable, and above all else - respectful. We would recommend both Cory & Herb Chambers to anyone looking for a a new vehicle. They were all great!!

Leif

15 de jul. de 2014

Went to get an oil change and was a pleasurable experience. It took less time than I was told and everyone was so friendly and helpful. The waiting room was very comfortable and had plenty of water, fruit and other snacks for my daughter. Great job.

Nancy Manfredi

10 de jul. de 2014

My son just graduated from college and was looking for low mileage car. We stopped in Herb Chambers Chevrolet after visiting another dealership across the street. The two experiences were like night and day!! A whole different feeling from the moment you walk through the door. The vibe at Herb Chambers was a relaxed no pressure one. Lorne our salesman greated us and we sat down and told him what we wanted. I LOVED that there was no haggling, the price is the price and it was a good one. The whole experience from start to finish was a positive one. Lorne was extremely professional while also being friendly. Corey the sales manager was also awesome! As far as the car goes, it is a 2010 Malibu and Matt loves it. Thank you so much for making a stressful situation a pleasant one.

George K

9 de jul. de 2014

Service is excellent! Scott Lyons and his team are the best in the business. Our recent service was an emergency situation and was taken care of quickly and efficiently. Thank you!

georgekaralias

9 de jul. de 2014

Scott Lyons and his team are the best in the business. Our recent service was an emergency situation and was taken care of quickly and efficiently. Thank you!

Sam K

3 de jul. de 2014

My family has been going to this Chevy Dealership for years. Whenever my father or my brother walk through the door they're greeted by name and are immediately drawn into conversation by multiple people. Earlier today I bought my first car here, a 2014 Cruze, and the experience was almost completely stress-free, with the only stress being self inflicted as I tried to decide between two different cars. My salesman was Kevin Fitzpatrick, who has sold my family several cars over the past few years. Kevin's awesome, he's very helpful and doesn't ever pressure or rush you. I went to the dealership and left without committing to anything several times while I tried to decide what I wanted and he was really cool about it. He and the sales managers Corey and Brian made sure I got exactly what I wanted for a great price, and when I drove away in my new car I was grinning. The dealership is clean, well laid-out, and has the biggest car lot I've seen in a dealership, which means it's likely they'll have what you're looking for on the lot. All of the sales consultants are awesome, but Kevin is outstanding. If you're looking to buy a Chevy and want a rewarding as possible experience, go to Herb Chambers and ask for Kevin.

Adam F

1 de jul. de 2014

I bought my camaro ss from here last august and have come in a few times for minor repairs and service and this dealership is outstanding. They offer me rides when i drop off my car, they even offer to come pick up the car. They have ice cream and water :) and Scott Lyon in service was excellent, they are honest and totally change the way i thought of car dealerships. I wont mention which dealership but i took my car to a chevy dealer in arlington, ma and they were horrible, honestly no comparison. From the day i bought it from Greg in sales i have been very happy. Keep it up guys!

flyguyusa

1 de jul. de 2014

I had the pleasure of having Mr.Greg Oilver in the service dept. assist me with the repairs of my 2011 GMC Terrain.A total gentleman! He could not have been more helpful,kind and nice.He assisted me with a rent-a-car and could not have made it go more smoothly.Greg even called me in the afternoon following my pick up of the car to make sure everything was working fine.I cant remember when i have had a service dept person treat me as wonderful as he did.He is a true credit to Herb Chambers Chevrolet in Danvers.I will be back for further work on the car when needed and because of Greg purchase my new car in October from Herb Chambers of Danvers.. Many many thanks michael pickard

Stu S

1 de jul. de 2014

I recently had my Grand Sport serviced by Chambers in Danvers. Brian in service helped arrange a time slot that fit my needs on two separate calls. He was friendly, energetic, and helpful. He brought out a Master Tech to be sure the condition I was reporting (an audible noise) could be confirmed before I left. The repairs were done to follow and were spot on. He also made sure I received transportation (loaner car) while my car was tied up a couple days. Overall experience exceeded my expectations.

pdemers

29 de jun. de 2014

Hi!Greg has had many opportunities to get to know me. My Chevrolet Cruze 2011 has had several issues in the last six months. He's worked with me tirelessly. I have been very frustrated about the problems I have had. This last issue was very simple; a flat tire that needed to be repaired. He told me to come in and within a very short amount of time the tire was fixed and I was on my way again.Thank you for the service.Pat Demers

jacqui

25 de jun. de 2014

The sun roof that was installed is great. There is no leaks are other problems with it. It took a couple of days so the dealership paid for a rental car for me to use while the roof was being installed. Love it! Buying the car was a good experience, it just took a few hours.

David Fioravanti

17 de jun. de 2014

I Purchased my car from Greg Ormiston, Greg was AWESOME, very kind not pushy, knowledgable about the car and the process etc. Everythibg was great . Corey Upton the sales manager was GREAT and also a pleasure to work with. na dBobbyHaddad the business mananger was fantastic as well, he made the money part as easy a time as I have ever had buying a car!! Everyone ant Herb Chambers was great better than great!! I have always bought cars from Herb in the past, this was as always jsut a great all around experience and I will continue to buy and recomend the Herb Chambers brand dealerships to EVERYONE!! But I do want to give Greg the sales rep extra props... Good Good Guy!! ALl the best, David Fioravanti

brobby

12 de jun. de 2014

I have been dealing with the same crew in service for at least 10 yrs.There is no better in the industry.I am not the easiest person to deal with,but Scott and Bill always go way above and beyond.Its nice when you can go into a dealership,and know that you will be taken care of.Also don't want to leave out sales staff.Kevin Fitspatrick has always been a great guy to deal with.Thanks Herb for keeping these guys around.Scott

rondomcss

8 de jun. de 2014

June 5, 2014 I had brought my 2007 Monte Carlo SS in for service for an inspection sticker, LOF, rotate & balance tires. During the maintenance check my vehicle needed front brakes 9 pads & rotors ) as the brakes were well worn. I had the service work always done on my car at this location; which is also where I purchased the car. The service dept. is as always very professional and knowledgeable with their interactions with customers and Scott Lyons and the service dept. certainly go beyond the extra mile to do top quality work which I have always experienced while at this dealership. My car is now operating correctly and safely and I do recommend Herb Chambers Chevy for all of their honest, reliable work they do. No issues at all-I am very satisfied with the entire service dept. leaded by Scott Lyon.Thank you.Ron Pease

BillRogers799

5 de jun. de 2014

As I walked into HerbsChambers Chevy, I was immediately greeted by Jorge Filpo who asked me if he could help. I told him I was interested in buying a new Camaro. We sat down and he explained all the different models and features. After I chose the model I thought I wanted to purchase, he went out and drove the Camaro to me to test drive for as long as I cared to drive it. He was informative telling every detail about the features of the car as we drove. When we returned to the dealership he proceeded to take me on a tour of the building, parts dept. waiting room, service dept. and etc. He was very polite and informative and not pushy. After meeting with Jorge, I decided to purchase the vehicle on the stop. I did not compare prices at any dealership because of Jorge Filpo. Also I would like to mention Bobby Haddad, very helpful in explaining the warranties.I have purchased 2 cars from HerbChambers but I have found HerbChambers of Danvers the most pleasant, honest, informative.Bill R.

ljriv38

5 de jun. de 2014

Corey, Edison & John were amazing! From the moment we entered the dealership, we felt welcomed. Corey is an exceptional professional; kind, courteous, attentive & eager to service our needs. Corey answered all our questions, (there were many), and made our leasing experience very pleasant. I greatly appreciate the service, attention and kindness portrayed by everyone; especially Corey, Edison & John. The manager thanked us before we drove home; satisfied & trusting we were treated fairly by such an amazing team of professionals. Thanks, guys.. you're awesome!! We love our new Cruze!!

lianneSantos

3 de jun. de 2014

John was very professional. He got my car in and out in a reasonable time frame. He called right after the car was done to let me know. When I got there he greeted me and said I was all set.

Marina1986

1 de jun. de 2014

I had a great experience at the Herb Chambers Chevrolet. All employees were extremely knowledgeable, and helpful in the process of getting a new car that I wanted. Corey Stewart, who was my salesman, explained everything about the car I purchased, made sure it was filled with gas before I pulled off the lot and overall just provided with a great customer service. He was professional, friendly, patent and with a great attitude. I would recommend this dealer to everyone!!!!

Aflavin726

23 de may. de 2014

I had nothing but a pleasant experience at Herb Chambers. Kyle answered all questions and explained all functions if the car. I am extremely great full for this experience.

Fred's General Lee

23 de may. de 2014

Great service, clean and careful handling of my pristine Camaro. It doesn't leave my garage in bad weather and after service was complete, did not leave theirs. No dings to worry about. I highly recommend, as I was a former customer on sabbatical with another service center for my other Chevy vehicles, but now I am back and pleased.

Stu S.

22 de may. de 2014

After shopping at multiple dealers for a new vehicle, I chose Herb Chambers in Danvers,Ma. They were superior in every way, as compared to others whom I was treated like a "tire kicker". The sales team of Clinton Gerrish and Kevin Fitzpatrick, as well as their Business Manager , John Doucette, exceeded my expectations. Post my purchase, a few small follow on actions I had requested were acted upon immediately, which was also refreshing. I highly recommend asking for these contacts and this dealership if considering a future purchase. Low pressure and quality service.

georgekaralias

19 de may. de 2014

We have 3 cars. All three decided it was time for service! If not for Scott and his help, we'd be riding our bikes. Thanks!

NP

14 de may. de 2014

I was able to get an appointment right away for service. My car was on a recall and all of the parts were readily available. The waiting room was clean and comfortable. The staff in the service department were very friendly and helpful. This was the first time having my new car serviced and it was a very nice experience. I will definitely continue to have my car serviced at Herb Chambers Danvers.

Mommy searching for a new mommy - mobile

12 de may. de 2014

I recently purchased a brand new 2014 Chevy Traverse from Herb Chambers in Danvers. A friend recommended that I go there and see Jorge Filpo. What a friendly guy he was, He did not pressure me, and we went out on multiple cars rides before I picked the perfect one for me. At first when I went there I was in the market for a used car with 20k or less miles maybe a 2012 or 2013, but the deal was so great at the time that I bought a brand new 2014. I visited them a few times before making my decision. I had to bring my kids a couple of times, and Jorge was so great with them that my son now calls him his buddy. Visit Jorge, you wont be disappointed. :-)

banelly

9 de may. de 2014

THE PERSONAL IS VERY NICE. THE SALEMAN THAT I DID BUSINESS WAS VERY HELPFUL. I RECOMMENDED YOUR DEALERSHIP 100%. I'M VERY HAPPY WITH THE CAR I PURCHASED. THANKS VERY MUCH SPECIAL TO COREY STEWART AND JOHN DOUCETTE.

Kristen

7 de may. de 2014

I'll recommend this dealership to anyone. I have to say the service was outstanding even after four hours working with me. They offer ice cream, coffee and water throughout the process. Once decided on a vehicle everything else was quick and smooth. Thank you Herb Chambers Chevorlet.

Jim P.

1 de may. de 2014

A pleasure working with Anthony and the whole staff on the purchase of my new pick up truck. Also had a question at the service desk and Matt was very helpful.

Tammy Burns

29 de abr. de 2014

Thank you for your excellent assistance in repairing the mufflers on my truck. Tammy Burns

cctinky

28 de abr. de 2014

I had a great experience buying my 2013 Yukon Denali All the salemen were so helplful and welcoming especially Greg Ormiston who was my salesman, Bobby Haddad and Corey Upton. Such a knowledgeable and fun guy. Even my saughter who is EXTREMELY shy loved being there and had a great time. The guys offered her ice cream and made her laugh. Even now, Greg still calls to check in to make sure everything is going great with the truck and to see if I have any questions. All around a great atmosphere!

Al Tassel

27 de abr. de 2014

Above & Beyond I had been a Herb Chambers customer for the past 3 years and always serviced my Cadillac at first their former location (in Danvers) then most recently in Lynnfield. The service manager, Mike Anagnos had always been someone who was professional, courteous and very knowledgeable about the GM products. When my lease was due to end, I did my due diligence and researched my next vehicle until I thought I had covered all bases. Although I thought I had made my final decision, I figured who else better than to further educate me than a GM service manager. I asked Mike if he had a few minutes would he answer a few questions for me and he said sure. Long story short, he spent nearly 40 minutes answering my endless questions and as an expert in the auto industry, pointed out certain things that would never had occurred to me. I ended up purchasing another Herb Chambers vehicle and changed my decision based on Mike's expertise. I am very happy with my decision and believe that Mike saved me from potential "financial headaches" down the road.

Jh06cc2016

24 de abr. de 2014

I brought my chevy cobalt there after it was recalled to be repaired. The employes were extremely helpful at first. It took them nearly a month to fix, which was fine considering they went out of their way to give me a complimentary rental car. However when I went to pick my car up, the car had multiple scratches on it (20+) and the windshield had a crack about 16" long on it. When brought to their attention, they simply said "it was already there." Very disappointed in the service and willingness to help, especially at such a reputable and well trusted dealership.

PGEsch1940

22 de abr. de 2014

Herb Chambers must be doing something right. I have dealt with two of his locations, Flagship Motors (Mercedes-Benz) and Chevrolet of Danvers, where I bought a new Sonic several days ago. It was a pleasure dealing with Clinton Gerrish, a professional and very low key sales person. I first met Clinton several months ago, when I was looking at cars and I was immediately impressed with Clinton's knowledge of the car and the fact he never asked me for any personal information. I was given a brochure, with his card, so when it cam time to buy the car, I made sure I was dealing with Clinton. After all the paper work was done, Clinton must have spent well over an hour going over every detail of the car. Upon parting, he told me to comeback any time for a tutorial, which I am sure to do.I should also mention that Bobby Haddad, the business manager made the process very easy. All in all, I am very impressed with the Chambers organization.Keep up the good work.

Dean H

22 de abr. de 2014

I have been to several Chevrolet dealerships and herb chambers was the only one that took the time to work with me. I gave them a monthly payment amount that I could afford and Greg and John worked with me until there was a truck that I could afford. I would highly recommend this dealership to anybody looking for a vehicle. Their professionalism was outstanding. I will not go anywhere else when looking for another vehicle.

Peter E.

22 de abr. de 2014

Great experience Herb Chambers must be doing something right. I have dealt with two of his locations, Flagship Motors (Mercedes-Benz) and Chevrolet of Danvers, where I bought a new Sonic several days ago. It was a pleasure dealing with Clinton Gerrish, a professional and very low key sales person. I first met Clinton several months ago, when I was looking at cars and I was immediately impressed with Clinton's knowledge of the car and the fact he never asked me for any personal information. I was given a brochure, with his card, so when it cam time to buy the car, I made sure I was dealing with Clinton. After all the paper work was done, Clinton must have spent well over an hour going over every detail of the car. Upon parting, he told me to comeback any time for a tutorial, which I am sure to do. I should also mention that Bobby Haddad, the business manager made the process very easy. All in all, I am very impressed with the Chambers organization. Keep up the good work.

Duped

21 de abr. de 2014

My brand new Chevy has had major problems since 30 days after purchase. They usually dont even fix the problem I have with my car when I take it in for service, and end up bringing it to Pride Chevy to be fixed. Customer service has been atrocious. The mechanic comes from the shop and confronts me and acts like it is my fault that there are problems with the car. I have been begging to get out of this car but the only offer from the manager is to get into a cheaper, less fuel efficient vehicle for the same or higher monthly payment! I have owned this vehicle for almost 7 months and it has been out of service for over 2 months. My life currently revolves around having another problem with the car, bringing it to the dealership, waiting for a rental car company to pick me up, or getting a "loaner" and then waiting days or weeks for a call telling me they could not duplicate the problem or they temporarily fixed the problem. If I could rewind time to 7 months ago, I would have smacked myself in the face for even thinking about buying a chevy from Herb Chambers. I cant wait until my lease is up so I can never buy GM ever ever again. Silly me for trying to be patriotic and buying American.

Levi62

11 de abr. de 2014

I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and professional at all times. Scott called for Kevin McCaul to come up to the service desk to get an idea what problems I was having with my vehicle. Kevin checked out the vehicle and found out two window regulators needed to be replaced, clean right front directional assembly & replace bulbs, and blow out sunroof drains. The vehicle was repaired and ready for me to pick up in a timely manner as usual. Scott and Kevin take there jobs very seriously and I will continue to have my vehicle serviced there. I would highly recommend this Herb Chambers Chevrolet of Danvers service center. Both Scott and Kevin act professionally and friendly every time I have been to the service center. Great Job Scott & Kevin Thank you for a job well done. Keep up the Great Work!!!!!

Richard La Pierre

10 de abr. de 2014

I just purchased a Chevy Suburban 2009 from Kyle Gnerre, it was a wonderful buying experience. I sold cars for many years, and dealt with many people over those years. Kyle was very nice and caring answering all questions, or getting the answer for me. I called him a few time with questions and he always got right back to me. So l say to you HCC thank you and thankyou very much Kyle.

Bramanstret

5 de abr. de 2014

My husband and I have just purchased our 5th new Chevy from this dealership. Kevin Fitzpatrick has worked with us on all purchases. He always makes the process of buying a vehicle easy and stress free. There is no detail to small for Kevin and Scott in service to take of for us.It is always a pleasure to work with Kevin and the team in your service department. Look forward to working with all of them on our next purchase.

zimbo1953

3 de abr. de 2014

Three years ago I leased a 2011 Chevy Cruze for my daughter at Commonwealth Motors. Now that the lease is up, I wanted to pay it off and purchase it. It only has 8,800 miles on it. Well. they refused to sell it to me and told me that I had to go to another dealership. I was not too happy and left there with some choice words. Their motto " Shop us Last " is now my motto "That's the Last Time I shop There" !!!! So I went up the highway to DeLuca Chevy. Their finance manager told me that he could help me but he was not enthusiastic about it. His exact words were "What's in it for me ? " After blowing me off for a couple of weeks and telling me that he had other things to do first, I told him where to put my paper work and it wasn't very nice. So I got in my car and drove to Herb Chambers. When I was met by John Doucette he had a huge smile on his face and he made me feel welcome. He listened to my story and told me that he would take my paperwork and see what he could do for me. He said to give him a couple of days. Well less than 2 hours later, he called me and said that I was all set!!! Do you believe it!! Two stupid xxx dealers could not help and John gets it down right away!!! I work on the Swampscott Fire Dept. and I have been telling the whole department about this experience and everyone that I know. Herb Chambers is the place to go and John Doucette deserves praise. My wife and I have Jeeps and when the time to get new ones comes, we will surely be going to Herb Chambers Jeep.

Mike B

2 de abr. de 2014

Nice and professional sales team....My salesman Kevin F. came off as friendly and not pushy...answered my questions and if he didn't know, got me the answer..... one of the only dealerships that would actually sit down and have a healthy negotiation.... . would recommend and return....

gopats14

30 de mar. de 2014

Hi Everyone, I just wanted to share my absolutely incredible experience buying my beautiful certified pre-owned Chevrolet Equinox, from Herb Chambers Chevrolet. My car guy Anthony Dalrymple was fantastic, we actually joke at home about him being part of the family. Every aspect of the Chevrolet dealership is great from my sales guy Anthony with his humble yet knowledgeable approach to the whole sales team asking me if I needed any water or ice cream, I mean who says no to ice cream. Right when I walked in I was greeted by Anthony with a huge smile and this cheerful excitement about him got me excited to buy a new vehicle that day. At first we were looking at a brand new Equinox but when we saw the certified pre owned it was a no brainer, better warranty than new and a ton of bells & whistles. The process went very smoothly and they actually sent over the pre-owned manager Edison Shurda who gave me more for my trade then I anticipated. I met many managers like Corey Upton who was the numbers guy, I was ready for a battle but not with Corey he spent more time talking about me and my family then we did numbers. The number came out exactly where we wanted to be since I just got engaged therefore we are saving for the wedding, they made it work for my situation and I couldnt be happier. Last but not least my finance guy Bobby Haddad was awesome; he offered me products in a non-pressuring way that it showed he was trying to help us not sell us. This dealership as a whole is the only place to buy a vehicle from, and the only dealership I would recommend all of my friends and family. A big thanks to all the guys down at Herb Chambers Chevrolet especially our car guy Anthony Dalrymple, we will see you in a few years for our next vehicle.

LoveMyEquinox

29 de mar. de 2014

Hi Everyone, I just wanted to share my absolutely incredible experience buying my beautiful certified pre-owned Chevrolet Equinox, from Herb Chambers Chevrolet. My car guy Anthony Dalrymple was fantastic, we actually joke at home about him being part of the family. Every aspect of the Chevrolet dealership is great from my sales guy Anthony with his humble yet knowledgeable approach to the entire sales team asking me if I needed any water or ice cream, I mean who says no to ice cream. Right when I walked in I was greeted by Anthony with a huge smile and this cheerful excitement about him got me excited to buy a new vehicle that day. At first we were looking at a brand new Equinox but when we saw the certified pre owned it was a no brainer, better warranty than new and a ton of bells & whistles. The process went very smoothly and they actually sent over the pre-owned manager Edison Shurda who gave me more for my trade then I anticipated. I met many managers like Corey Upton who was the numbers guy, I was ready for a battle but not with Corey he spent more time talking about me and my family then we did numbers. The number came out exactly where we wanted to be since I just got engaged therefore we are saving for the wedding, they made it work for my situation and I couldnt be happier. Last but not least my finance guy Bobby Haddad was awesome; he offered me products in a non-pressuring way that it showed he was trying to help us not sell us. This dealership as a whole is the only place to buy a vehicle from, and the only dealership I would recommend all of my friends and family. A big thanks to all the guys down at Herb Chambers Chevrolet especially our car guy Anthony Dalrymple, we will see you in a few years for our next vehicle.

EdinMujcin

21 de mar. de 2014

Amazing service, they always treat me first class, I can only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Lyon, he always goes above and beyond to make sure I get the quickest possible solution to all my questions and problems. Great job!!

mpr25011

21 de mar. de 2014

The experience that I had while purchasing our Chevy Equinox was outstanding. I was impressed with the sales person Clark and all of the employees I met there. The dealership was clean and I got a complete tour and introduced to the staff. It was the best car buying experience I have ever had and I have bought my share of new cars. I will definately be back.

Levi62

21 de mar. de 2014

The service engine soon light came on in my 2005 Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was going on with my vehicle. Once again Kevin McCaul worked on my vehicle. Kevin was able to find the problem. It was a faulty solenoid. My truck was repaired and I was on my way in a couple of hours. The experience with Scott and Kevin was exceptional as usual. Scott and Kevin are always smiling and professional every time I have been to this dealership. I would definitely recommend Herb Chambers Chevrolet of Danvers. Awesome Service Dept. Thanks Again Scott and Kevin Great Job !!!!!

Chevy Tahoe

19 de mar. de 2014

Scott was extremely helpful with getting my truck fixed before the warrantee ran out

Motherof2

18 de mar. de 2014

I had a 2008 Chevy Malibu (used) from a different dealership and was dissatisfied with the car as well as the sales and service departments. I got a recommendation from my brother to check out Herb Chambers in Danvers. I was EXTREMELY satisfied with how they delt with me. They were willing to work with me to make a purchace that fit my families needs and my financial budget. My sales person, Greg Ormiston, was very personable and helpful. As a woman, who can be uncomfortable at dealerships, I felt confident that he was really trying to help me. He put me in a Chevy Equinox and introduced me to leasing options for the first time. I left feeling good about my purchase. I then delt with John Doucette in the business department to finalize the paper work. This stuff overwhelms me but he spelt it all out so I could follow him clearly. We actually had a nice conversation while working and he got me out of there in time for an appointment in Boston. I will definatly go back here when I decide to get another vehicle.

Susanj3133

18 de mar. de 2014

Top notch all the way around. I recently came in looking for a car and settled on the Chevy Cruze after speaking to Greg Ormiston. Greg was a steller salesman. He makes you feel confident in your choice without being pushy or putting pressure on you. He and Corey worked with me to get the best deal possible at the right time. The showroom is open and vibrant and all the staff was friendly. Bobby my financial guy took all the time to talk me through all the different options but never tried to upsell me. If you need a car head on over to Herb Chambers. You can't go wrong.

HeatherKelleher

13 de mar. de 2014

Jorge and Brian were fantastic to work with. My husband and I met with them on several occasions to determine what vehicle would be the best for us. After visiting a handful of different dealerships to weigh our options, Jorge and Brian were by far the most accommodating and personable salesmen we met with. They were willing to do whatever if took to make it possible for us to happy with our vehicle decision whether it be test driving many different options or working closely with us to get the best payment we were comfortable with. I would recommend this dealership to anyone and more importantly, recommend working with Jorge and Brian.

georgekaralias

4 de mar. de 2014

Scott Lyons is the best service manager in the business. He is reliable and always on top of solving problems. He also makes sure the right mechanic is working on a car.

WANDAJOE

24 de feb. de 2014

WE WERE MET WITH FRIENDLY SERVICE FROM THE MOMENT WE ARRIVED. I FOR THE FIRST TIME MET CORY STEWART, IMMEDIATELY I LIKED THIS MAN, HE WAS FRIENDLY AND NOT AT ALL ARROGANT, WHICH BEING HONEST SOME SALESMEN ARE. THIS WAS NOT THE CASE, FROM START TO FINISH WE WERE TAKEN CARE OF WITH PROFESSIONALISM. MY HUSBAND PREVIOUSLY HAD WORKED WITH CORY AND WAS DETERMINED TO WORK WITH HIM AGAIN. WE WILL KEEP COMING BACK BECAUSE OF HIS ABILITIES AND THE WAY EVERYONE WAS WITH US. I ALSO WILL RECOMMEND ALL OF THEM ESPECIALLY CORY STEWART AS PART OF THE DREADED PART OF BUYING OR LEASING A VEHICLE. IT TAKES A LOT OF TIME AND PATIENTS TO DO WHAT HE DOES. THANKS FOR YOUR SERVICE AND THANK YOU TO BOTH CORY'S FOR YOUR KINDNESS. I AM SURE WE WILL BE IN TOUCH IN THE FUTURE.WANDA AND JOSEPH LERRA

myjag

24 de feb. de 2014

When we got there, Mike was the first one to greet us on the lot. He had a big smile on his face and was very infomative. I came in looking for a specific car on the lot and he knew exactly where it was. When we got inside, the first thing he did was offer us coffee or water. He made us very comfortable and not pushy. He knew what we were looking for, the price we were willing to spend and he made it all happen. I would recommend Mike to anyone! As a matter of fact, we are coming back to see him in the spring for another car. Thanks Mike for making my experience with Herb Chambers a great one! You deserve a big pat on the back:)Thank you,Kimberly J. WoodP.S. The brand I purchased was a dodge challenger

Levi62

23 de feb. de 2014

On (Friday) January 24, 2014 my 2003 Tahoe broke down, I was towed into the dealership, upon my arrival I was greeted by Scott Lyon who promptly put his attention to my needs. A few hours later Scott called to inform me that it was my alternator and battery. Kevin McCall was the mechanic that stayed past 5pm to make sure that the repairs we completed. By 7pm that evening I was able to pick up my vehicle. Over the weekend my Tahoe was still not running right, first thing Monday, January 27, 2014, my Tahoe was brought back in, again we were greeted promptly by Scott. He listen to what was going on, and Kevin McCall was the mechanic, he quickly found that the fuel pump was faulty.The service and attention we received by Scott & Kevin was exceptional. We will always bring our vehicles to Herb Chambers Chev. in Danvers for our repairs. We have experienced great service every time we need service. Great job Scott & Kevin!!! Thank you.

kddeals

20 de feb. de 2014

A great dealership to do business with. Everyone there was very professional. Came in and got what I wanted. It was that easy. I will be buying cars at Herb Chambers in the future as long as Kevin Fitzpatrick is there.

eisenmanm

18 de feb. de 2014

Over the last couple of years, I have purchased cars at various Chambers dealerships, from BMW in Sudbury, to Porsche in Boston, and now at Chevrolet in Danvers. Let me start by saying that this was the best experience I have had at a car dealership since I started buying cars, and I buy new vehicles often. My first exposure to the dealership was with Brian Dumont on the phone. He was extremely patient, not pressuring, and easy going. I called a couple of Chevy dealerships, but it was his good nature that brought me into this dealership first. Upon arrival, I was greeted by Brian and introduced to Corey Stewart. Corey is incredibly friendly, easy going, and patient. He was the absolute best sales person I have worked with. He valued my time and did not put pressure on me in any way. He offered help when needed and allowed me to take my time. He also hustled through the entire process and I cannot thank him enough for that. Corey is a great guy. After negotiations were complete, I was introduced to Bobby Haddad, and the great experience continued. He did a great job getting our paperwork complete in record time, while still taking time to explain everything and never make us feel unimportant. I was in a rush because I had to make a train and the whole team completely respected that and acted accordingly. Bobby then came over and chatted with my wife and I while he had some downtime. I ask a lot of questions, and I mean a lot. All 3 of these guys remained patient and helpful the entire time. Corey, Brian, and Bobby all deserve accolades for their phenomenal service. As I mentioned before, I bought a car at Porsche in Boston in September, a truck at Toyota of Boston in 2012, and a BMW in Sudbury in 2011. I have referred a handful of people to the Honda dealer in Boston. With all of this, these guys stood out as being the best. You have an awesome team here and I generate a lot of referrals because friends often come to me with car buying questions. If anyone needs a Chevy, this is where I will direct them, and these guys are who I will direct them to. Thanks to Brian, Corey and Bobby!

loridiane1229

13 de feb. de 2014

Due to an accident, my spouse and I found ourselves looking for a vehicle. We went to Herb Chambers Danvers based on a recommendation and we were overly happy about our experience. Our sales rep, Greg O. was amazing. He made the process simple, he explained every scenario and focus on our wants and needs, immediate and long term. We were there for less than 20 minutes when we were shown the perfect vehicle. Size, color, price and extras we were not even looking for but realized we cant live without. A day later, were picked it up. The packages were not only reasonable, but really a gift. And how can you not protect your new investment? Herb Chambers made all of this possible for us and we are so very happy with the service provided. Fortunately, we have not needed the service department, but I feel this same recommendation would apply. Everyone at this location was super friendly, helpful and well....happy! Highly recommend..!

Tina D.

9 de feb. de 2014

The sales team does not pressure you at all. very respectful and really listens to all of you needs and concerns - no matter how trivial. This is the third vehicle we have purchased from Corey Stewart and Bobby Haddad, the dynamic duo. They service department sems genuine and did not make me feel as though I was being sold on services that were unnecissary. I was advised of which coupons were available to use and the crew took the time to vacuum and wash my vehicle after my oil change.

NewVette1

5 de feb. de 2014

Herb Chambers Chevrolet has provided the best sales experience I have had in my 30 years of buying autos. I have been a BMW customer for many years. But, the new Corvette design blew me away. Leaving a great experience at BMW wasnt easy. But, Herb Chambers Chevy made it very easy. They had a number to choose from. I found the one for me. We made a fair deal for the whole transaction (my trade and purchase price of the Vette). The salesperson, Joseph Albert, and sales manger, Corey Upton, were great. None of the usual selling nonsense of back & forth. No high pressure. Very congenial and as mentioned we all got to a good number. The business manager, John Doucette, was outstanding. One usually gets a shakedown from dealership business managers. Not so with John. He was very balanced on the pluses and minuses of various dealer options. Also, he was outstanding at getting me the best financing to meet my needs. And simply a pleasant guy to work with.I also met the service director, Walter Pollok. I had my best BMW relationship with the service manager. Walter was very gracious about the importance of service and understood my prior experience was top shelf. I feel great that he and his team will provide great service. The best example of how great the team at Herb Chambers Chevy has been is when I forgot my license and credit card. John called me and let me know he had them. I told him I was getting on a plane soon and couldn't get up and back in time. He knew they were important to me even though I said I would get them after the trip. John asked Paul Blanchette to run them to me ASAP. Happy to say Paul arrived 10 min before the taxi came to bring me to the airport. Unbelievable. And i really did want them for my trip. I feel they provide this level of care to all their customers. I am so happy about my purchase with Herb Chambers Chevy! Thanks Joe, Corey, John, Walter and Paul for the great experience!!!!

kathleenrush

4 de feb. de 2014

Buying this car was the easiest car purchase in history! Thank you, Herb Chambers Chevrolet!!! The experience I had with the sales team and the business office was friendly and fun. How many people can say that?

klamesa

1 de feb. de 2014

So let me start by saying, I wouldn't really consider myself a "car person" I used to be if-the-price-is-right-and-it-goes-great kind of girl. But this sales team has changed my attitude completely. They treat us so good, I won't go any place else. I love the guys at dealership! It all started about 7 or 8 years ago my husband bought a Chevy Silverado 3500 Dually truck. The sale was fine and the service was great. I once took it in to get an inspection for him and they found a problem that was more complicated than a quick fix... instead of making me wait or come back they sent me home in a complimentary rental. Turns out it was something my husband did but they fixed it free of charge because it was under warranty. A couple years later, my husband who is a contractor started working in Boston and the dually was difficult to find parking for. We went in - just to look and met Corey Stuart. He helped find the truck my husband wanted and then we met Corey Upton. Corey U. gave us such a great deal on price, we ended up trading the dually that day for a smaller Silverado. At the time we were starting to think about a new car for me. I told Corey S. I wanted a Subaru Outback. He laughed but said if an Outback is what I wanted when I was ready hed find one for me. We are now on our 5th purchase with them and have Corey S. on the lookout for another. My husband has added trucks and vans to his company and Corey S. has been on top of finding him the type he needs. When it came time for me to get a new car Corey S. had all the patience in the world. He must have taken me out in just about every car they had on their lot, and even brought a couple in from a few of their other locations before I landed in my Outback! We initially started at Subaru but they were total jerks so we went back to Corey S. and told him to find me an Outback. Not only did he find me a used one that was practically brand new, their price was better than an equivalent from Subaru! All these years later we've received noting nothing but extraordinary service on all fronts. The night we picked up our most recent purchase, (my Outback) a guy waiting in the lobby asked, "Why are you buying a Subaru at a Chevy dealership?" My answer - "Because I won't go to any other sales team. These guys are the best and we trust them." They really take care of you. The Corey's have a great sense of humor but are also very professional when it comes down to it. Corey S. finds the vehicles we want, Corey U. works on the pricing for us and Bobby takes my husbands abuse (for lack of a better term) with a grain of salt during the paperwork process. Part of what stands out about this team is many of them have been there a long time. Some of the sales guys have been there 10 years. By todays standards thats almost unheard of. Whenever we go in for anything whether Corey is there or not, we are pleasantly greeted by whoever is. Herb Chambers, the guy who owns the company should be very proud to have these guys representing him. Seriously we couldn't be happier. Thank you Corey S. and team!

Dave and Linda

1 de feb. de 2014

Recently bought 2014 Chev Cruz. It was a rush situation for us but both John Doucette and Lorne Keplar made it a positive pleasant experience. John and Lorne we a great team and helped us get the vehicle we needed and put financing in place quickly. Everyone at the dealership seemed very friendly and the place was spotless out front and in the repair shop area. Would highly recommend this dealership.

SAN

1 de feb. de 2014

So, I recently brought my truck there for a repair. Prior to that, I called several times to find out certain information like, approximate cost, and length of time to repair. Each time I called, someone gave me different information and did not want to give me a ball park figure over the phone or wasn't sure how long it would take to get fixed. In any case, After my third call, was told that I should be all set. As suggested by them, took half of the day off from work to get this repair. I asked if I could get a ride back to work so I didn't have to wait. They said they don't have that service. I go on at 8:30 and at almost 11, I was told that they didn't have the part and they would need to order it. I would then need to make another appointment for next week. While hearing this, all I could do was smile, but I was very disappointed. Just then, I saw the dealer who sold me his car. He remembered my name and was very nice. He said, when did you get here. I said 8. He said, why didn't they give you a ride back to work. Again, I smiled but was even more disappointed because over the phone I was told they didn't offer that service. Right then, I heard one of the employees say, can you please give this guy a ride to work. I looked up and he was talking about someone else. Well, I do plan on going back but my experience was very disappointing. Did I say that already?

Amanda

1 de feb. de 2014

I went into Herb Chambers as a recommendation from a friend of mine. I really wasn't too sure what to expect given my difficult situation. When I walked in the front door I was greeted my a very nice gentleman named Lorne. We sat down I explained my situation and he assured me I came to the right place. Honestly I just thought he was being a typical sales man. But now I know he was only telling the truth, I had come to the right place and between Mr Keplar and Mr Doucette they got the job done! I couldn't be more happy with my service and everything they helped me with! I would highly recommend this dealership along with these two amazing men! I am now a proud owner of a 2013 Chevy sonic!

Amanda3389

31 de ene. de 2014

Going into the dealership I knew my situation was going to be tough. When I walked in I was greeted by mr Keplar. We sat down and I explained my situation. He assured me I had come to the best place, And to my surprise he was right! Between Mr Keplar and Mr Doucette they got the job done! They explained everything fully and gave me a lot of great information! I couldn't be happier to have dealt with these two gentlemen, I am so thankful for all the time and effort they spent to get me in the car I wanted! I will be telling all my friends about my fantastic experience and when it's time to get a new car (in 10 years) I know where to go! Thank you so much guys I couldn't be more appreciative!

Freska24

30 de ene. de 2014

Scott Lyon of the service department at Herb Chambers Chevrolet in Peabody is my go-to person for any car problems that arise. Scott is extremely knowledgeable, professional, and always accommodating. And I know the job will be done right!

oldie

25 de ene. de 2014

I was pleased with the great customer service, as always. Corey was very helpful in choosing the right car for me! I love my new 2014 Chevy Cruze!!!

aduggan

23 de ene. de 2014

I was looking for a new car to lease or buy. I had gone to a few dealers, not knowing what to buy. I was on the verge of buying a KIA SORENTO. I decided to drop by Herb Chambers in Danvers to look at the Chevys. I had such a great experience with your sales rep Jorge Filpo. He was very knowledgeable, friendly, and professional. He went over my options with me. I decided to lease the 2014 Chevy Equinox. He was so thorough with every detail about my new car. The transaction was smooth, and stress free. He went above, and beyond any past car sales rep that I have worked with in the past. You are very lucky to have Jorge as an employee representing Herb Chambers. I would be very happy to recommend Jorge to anyone of my family members or friends when they need a car. When my lease is up, I know that I will be calling Jorge to help me find my next car!! I wish him much success!Thank youAnn Duggan

JohnMiceli

22 de ene. de 2014

I had been to three different Chevy dealers before arriving at Herb Chambers in Danvers. I'll be the first to admit that I am a very demanding customer who does his homework and knows what he wants. My sales rep was Greg Ormiston. He listened carefully to what I was looking to pay for a new Chevy Silverado and assured me that he would try to meet meet my price. We went back and forth for three days, but I must say, there was no pressure to buy. The back and forth was friendly negotiations which was really almost one way (mine). Finally, we came to an agreement on the price and I'm happy to say Greg stood by his word word on all the extra's.I must congratulate the Herb Chambers management team for hiring and training such quality sales staff as Greg Ormiston.

mdemarco01

20 de ene. de 2014

I had a great experience buying our new Chevy Malibu from Herb Chambers Chevy in Danvers. We were in somewhat of a complicated situation and that was understood by the sales manager Corey Upton before we walked in the door. Let me start off by saying this dealership treated us like we were buying a much more expensive car than what we were looking at. Upon arriving, Corey Upton greeted us and had us meet with Corey Stewart. Corey, is probably the best car salesman I have ever dealt with. I have bought about 6 cars previous to this purchase so I am somewhat experienced in this setting. I am in sales myself and I know a good salesman when I have the pleasure of dealing with one. We were offered coffee, ice cream, and water which is typically much more than any other dealership offers believe it or not. Corey was very patient with us as we test drove two different types of vehicles. We were looking originally at an Equinox but given the circumstances it was probably not in our price range. So, Corey the sales manager had Corey the salesman show us a Malibu and he delivered in every way. Corey Stewart is friendly, patient, and very knowledgeable about each car and their various options. He made it very easy for us to like the car given that is not what we originally wanted. The negotiation part of the process which was my least favorite part came out OK. We got a decent deal on the car given that it was a leftover from 2013. It was still a new car and there were some rebates on it which made it more affordable. I think in the end we could have gotten a little better price but it was still fair. I need to point out some other standout employees. We got to deal with both finance managers John Doucette and Bobby Haddad. Both of them went to bat for us and worked with several banks to ensure the deal happened. They put a lot of hard work into it and it paid off for everyone. I think in the car business, sometimes certain situations pop up and you get run through the ringer because no one wants to put the work in that's needed to sell the car! That is not the case with either of these two gentleman. Bobby, did all of the final paperwork with us and had us in and out in 15 minutes because we were both at work and had to fly! Bobby is a very professional guy who obviously knows what he is doing. Lastly, Clinton helped us go over the car once we took ownership of it. He was very thorough and explained how to work every feature of the car for about an hour. Can't ask for much more than that. This was my second purchase from this dealership and even though almost everyone is different from my Chevy Avalanche purchase from 5 years ago, both of my car buying experiences here have been excellent and I would highly recommend anyone looking for a new Chevy and/or a new car of any kind to visit this dealership! They will work hard to earn your business and they appreciate your business once they earn it! I will be out of my Sonata lease in 2 years and will be back to look at the Chevy Volt!

valpoprn

17 de ene. de 2014

My car buying experienced started online. I knew specific cars to look for with the options I wanted and Herb Chambers' website was fantastic. I found the perfect car for me online - was able to look at the car inside and out via at least 20 pictures before I even saw it in person. The listing online was also very thorough and listed completely the options available on this particular vehicle.Next, my husband and I, along with one of our sons, headed to the dealer. We called ahead, told them the exact car we wanted to drive, and it was ready when we got there. Our salesperson - Lorne Keplar- was there to greet us - and provided us with courteous, friendly, attentive service for several hours that day. Lorne was extremely knowledgable about the car, the specific capabilities and showed us many of them. He also asked me what I was looking for, things I thought were important, and he was able the quickly identify those things in the Buick Enclave.Needless to say, it does take some time to purchase a car, but we never felt rushed or uncomfortable. Lorne went out of his way to even involve our son with the process. We also had interactions with other staff at the site, but Lorne definitely stood out. He continued to follow up after the purchase, which I also appreciated. Additional things we liked: Herb Chambers 5 day return policy, 30 day exchange policy, certified pre-owned, maintenance included, and the inspection/registration/changing plates (SO happy to avoid the DMV!).I am so pleased with my car and was extremely pleased with choosing Herb Chambers as my dealership. I would recommend them and Lorne to anyone.

pjed99

6 de ene. de 2014

I have bought a car through Herb Chambers before and the salesman's name was Justin Arrigo. I called Justin and he highly recommended Kevin Fitzpatrick of the Chevy dealership. Kevin was more than willing to help. Kevin didn't fit the "car salesman" cliche and was absolutely fantastic to deal with. From the second I walked in until the second I left with my new car I felt no pressure to buy and never felt rushed into a situation that I didn't want to be in. I left feeling like I got a great deal and the best customer service I could've received. Other people I dealt with was Bobby Haddad in finance. He was great to deal with as well and went over the finances thoroughly and really broke down everything into layman's terms. I also had a brief conversation about my experience at Herb Chambers with Brian Dumont who was very pleasant to deal with.I would buy a car from Kevin again without hesitation and I even took a handful of his business cards to hand to coworkers, friends and family. I never met Kevin before entering the building but he made me feel comfortable upon entering. I am sure this wont be the last time I buy a car from him.

sweetdee76

6 de ene. de 2014

My experience with Corey Stewart was excellent. He has a great professional and positive attitude.I have purchased my last two vehicles with him. i would recommend him to anyone i know.Overall of excellence!!

anthonycovino

2 de ene. de 2014

By Far best experience in a car dealership I have ever had, Cory Stewart (sales) and Bobby( finanace) were a pleasure to deal with. Not only were these guys able to save me over a $160 a month on my car payment but also paid off my car note on my Mazda 6 that had a 101,000 miles on it. Beyond pleased with my overall shopping experience. 5 Stars

Suzycas

31 de dic. de 2013

We wanted to wait till the spring to purchase a vehicle - but ended up taking a 2013 limited jeep cherokee with just over 19000 miles for a test drive with Joseph Albert - I was amazed how it handled in traffic and the highway! Joseph was very informative to all the vehicle had to offer - after realizing we had to have this car - Joseph Albert and bobby haddad went above and beyond - bringing the car to my home just before Xmas! And even going to the town hall with me before they closed to insure the vehicles where properly switched over! Any and all questions were answered - with the service I received - my husband is considering returning in the fall for a new Chevrolet truck - and we will request Joseph Albert and bobby haddad again! Thank you for a wonderfull car and a wonderfull car shopping experience!

Levi62

30 de dic. de 2013

On Dec. 06,2013 I brought my 2003 Chevrolet Tahoe Z71 in for service. The rear vent system was blowing cold air with heat on, there was a thumping noise underneath vehicle while driving over bumps, noise from front end while taking corners and rear wiper malfunction. I spoke with Service Advisor Scott Lyon about the problems and he stated that he would have Kevin McCall ( the Mechanic) look into it. Kevin found the problems with the rear wiper and heating issue. I have been dealing with both Scott and Kevin for many years and could not believe they found the problem so quickly. The vehicle was repaired in a timely manner as usual. I will always put my trust in Scott and Kevin. I would definitely recommend this dealership and Scott and Kevin to anyone with a vehicle problem. Thanks Guys Great Job!!!lev

altassel

23 de dic. de 2013

The entire customer service experience was honestly very enjoyable (except for the holiday traffic on Rte 114). My original call was handled by Lindsay DelTorchio and I told her the reason for my call was to see if a vehicle they had listed for sale was indeed still for sale. She informed the vehicle I was interested in was still available and she immediately transferred me to sales manager Corey Upton. Corey invited me down and introduced me to my salesperson, Kevin Fitzpatrick. I have leased or purchased approximately 15 cars over the years and I can honestly say that Kevin was the most genuine auto dealer I have ever the pleasure of meeting. He took the time to answer all my questions, sat in traffic with me very patiently as we battled holiday traffic and never pressured me throughout the sales process. His professionalism, along with that of sales manager Corey Upton and business manager Bobby Haddad, made the entire process very rewarding. I left the dealership feeling very good about not only the deal I received, but just as importantly, the way I was treated. I would highly recommend this dealership for anyone looking for a new or used vehicle.

nortonhalber

19 de dic. de 2013

I have had the second, third and fourth generations of the Prius for 7 years. The last one being the Prius Plug In. It was a very good car, but I got hooked on having a almost all electric car for my short daily trips. As the Prius only gave between 9 and 11 miles daily. And I was uncomfortable in cold weather trying to avoid using the heater as it ate up the electric miles.(also the gas engine kicks in sporadically). I started looking at the Volt literature and chat lines and then decided to test drive it. That was satisfactory so I then decided to order one exactly as I wanted. The dealership was totally cooperative and the car was recently delivered. So, here is your answer. It is the best car that I have ever driven. It is solid with a great ride. I can use it in all electric mode and the climate control is excellent. I like the electronics and appreciate the thought that went into them. ( I am a former software programmer). That is my story. PS: Corey and Greg were great.

pmwebb45

16 de dic. de 2013

Great experience. I highly recommend buying a car from Vito! Vito knew exactly what car I was looking for and knew everything about the car. Was totally impressed. I would go back again and I would recommend Vito to anyone.

john34

9 de dic. de 2013

Lorne Keplar took care of my taillight and headrest today that i was waiting to have done. This just completed my great experience with the dealership and I am 100% satisfied with the entire transaction and will definitely do business with Lorne again. Not to mention Lorne Keplar played with my kids during the entire transaction. They cant wait to come back. He made everything very easy for my wife and I. Lorne went way beyond to make this a great experience

Barbara S.

7 de dic. de 2013

I have been buying new and used cars regularly for forty years. After searching the internet for a few days looking for a (new to me) used car, I found the vehicle I was interested in with extremely low mileage and a very attractive price at Herb Chambers Cadillac. I visited the dealership on Wednesday afternoon and took the car for a test drive with Salesman Ted Bouchard. Without going into details let me just say that this was by far the best car buying experience I have ever had. Ted was easy to deal with and very reassuring when I raised a concern about pricing that was quickly resolved by Frank Gambone. Stephanie Killian was very efficient in completing the paperwork and it was apparent to me that she takes great pride in representing Herb Chambers. When Ted was busy completing a training course, Arthur Kloack stepped in to hand over the keys to my vehicle and show me how to use it's equipment. I would definitely recommend Herb Chambers Cadillac to all of my acquaintances. I would definitely do business with them in the future, and if I hit Powerball anytime soon, there is a red Caddie on the showroom floor that is waiting for me.

halfhalt

20 de nov. de 2013

Corey was polite, helpful and got me the best deal on my trade in. His sales approach was quiet, purposeful and non-aggressive which I totally appreciated. I would definitely recommend Corey to any perspective buyer and would go back to him for any future car purchases.

jayculbert21

19 de nov. de 2013

Starting with first call to Jim Klimas, to the first oil change for our new 2013 Traverse, doing business with Jim, Corey and their team has been a pleasure. They make you feel at home and ensure that your questions and concerns have been thoroughly addressed. At no point did I feel any pressure at all to make a decision. It is clear that there is a very strong "customer first" culture with the group and it's very refreshing. I would gladly recommend Jim's locations to anyone.

jmlb30

12 de nov. de 2013

My husband and I were very excited to trade in our current vehicle for a new one to accommodate our new family. However we were appalled at the trade in offer. The salesman we dealt with (Kevin) was fabulous and we were very excited to give him our business. Unfortunately for him the finance and sales manger and the mysterious "boss" who was making the ridiculous offers cost him the sale. We were told that "they don't play games and their prices and offers are fair" thanks to their computer program. However we did play games for 2 hours in which they took their ridiculous offer and eventually brought it up $5,000.00. At this point my husband and I felt that not only had our time been wasted but our intelligence insulted as well. We had been offered $8,000.00 more for our trade at another dealership and 9,000 more from the Chevy dealership we originally bought the car from 4 years ago. Knowing that our car is a well sought after vehicle, it was very frustrating to "play the game." I will say that everyone was friendly, but helpful no. No one likes their time wasted or their intelligence continuously insulted. As for the other dealership we have dealt with I did not appreciate the employees at Herb Chambers insulting them and therefore insulting us for having bought a car there 5 years ago. Again, Kevin you were outstanding and great to work with, and I apologize for not being able to make the sale with you.

Jlyman11

3 de nov. de 2013

I came in hoping to get a quick oil change. I had a young child with me, and needed to get her home as soon as possible. Kevin made it a point to make sure I was put in the front of the line. I was able to be out in under thirty minutes. Thanks Kevin for the help not only here, but with all my needs pertaining to automobiles... All purchased through Kevin at Herb Chambers Chevrolet!

Dmelectrician

2 de nov. de 2013

The customer service at this place is great. I brought my truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he went above and beyond to check on my truck and keep me updated. Thanks for the great service..

Dennis m

2 de nov. de 2013

The customer service at this place is great. I brought my truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he went above and beyond to check on my truck and keep me updated. Thanks for the great service..

abbyvic

28 de oct. de 2013

Had a wonderful experience with leasing my first car on my own at Herb Chambers. I first met Corey Stewart last October when I started looking for a new car. I arrived at the lot thinking I would just wander around on my own. Corey came out, introduced himself, and spent a great deal of time with me talking about the cars I was interested in and taking me on test drives. His professionalism, knowledge and friendliness are outstanding! I told him that I wanted to look at other dealers and other makes. There was no pressure and he gave me his card and told me I could call him with any questions that I might have. At other dealers I was left mainly on my own with little or no help from the staff. This past summer I saw an ad for leasing from Herb Chambers. I decided this was for me at this time. I called Corey to see if he could help me with this and we made an appointment for me to come in and meet with him. Once again Corey's help was wonderful. I now leases a Cruze (which I call Tom). There were two other men that I met that helped with finance. Don't remember the names but very good. As were all those I encountered at this dealership. Thanks to Corey and the rest of the staff, I will definitely be back to this dealer for service and my next car/van. Thank you Corey! Pam Smyth

Levi62

24 de oct. de 2013

I brought my 2005 Chev. Silverado Z71 in for an Inspection sticker, front end alignment and to check why all 4 tires were losing air on 10/18/13.The service advisor was Mr. Scott Lyon. Scott was very polite, courteous and professional as usual. I have been dealing with this dealership and Scott for over 21 years. My vehicle was serviced in a timely manner and the price for the repair was great. Scott explained what was repaired on the vehicle as he usually does. I have never had a bad experience at this dealership and I would recommend this dealership and its Service Dept. to anyone. I would not bring my vehicles anywhere else to be serviced based on the friendliness, quality of work, and the honesty of Scott Lyon and the dealership as a whole.

moekap

21 de oct. de 2013

I have been using Herb Chambers Chevrolet for service on my 2009 Impala for over 3 years and have consistently received excellent service from Scott Lyon and the rest of the service department.Based on my experience and the relationship I established with this dealership I felt that it would be in my best interest to buy my new 2014 Impala from Herb Chambers. I was pleasantly surprised to find that the Sales department was just as friendly and customer orientated as the service department. The Sales department made buying the new car a very pleasant experience. There was absolutely no pressure.I received excellent competitive pricing from Eduart Lela , General Sales Manager, whose is very customer focused and strives to keep the customer happy.Sales Consultant Kevin Fitzpatrick is very friendly, patient, and customer orientated. After going on several test drives Kevin provided extensive hands on training on the different options and settings on the new high tech Impala. John Doucette the Business Manager was also very friendly and added to making buying this car a pleasant experience.Herb Chambers Chevrolet is an excellent place to buy and service your car. People are friendly, pricing is competitive, service is excellent. This dealership is more like a small family run business than part of a huge multi dealership organization.

Marvin K.

21 de oct. de 2013

I have been using Herb Chambers Chevrolet for service on my 2009 Impala for over 3 years and have consistently received excellent service from Scott Lyon and the rest of the service department. Based on my experience and the relationship I established with this dealership I felt that it would be in my best interest to buy my new 2014 Impala from Herb Chambers. I was pleasantly surprised to find that the Sales department was just as friendly and customer orientated as the service department. The Sales department made buying the new car a very pleasant experience. There was absolutely no pressure. I received excellent competitive pricing from Eduart Lela , General Sales Manager, whose is very customer focused and strives to keep the customer happy. Sales Consultant Kevin Fitzpatrick is very friendly, patient, and customer orientated. After going on several test drives Kevin provided extensive hands on training on the different options and settings on the new high tech Impala. John Doucette the Business Manager was also very friendly and added to making buying this car a pleasant experience. Herb Chambers Chevrolet is an excellent place to buy and service your car. People are friendly, pricing is competitive, service is excellent. This dealership is more like a small family run business than part of a huge multi dealership organization.

Christine01970

19 de oct. de 2013

This is a 5 star dealership from A-Z. It is really a super experience to look forward to going to this dealership for service. I am I impressed that the staff that was there over a year ago when I purchased my vehicle are still there today. Both Clinton and Bobby are always there to greet me when I drive on the lot. Every question I have had or a issue that needed tending to is always This is a dealership that aims to please their customers. Everyone in the service department is very professional and understanding as well. I highly recommend this dealership to everyone.

Sbird823

19 de oct. de 2013

Corey Stewart is the man! Great sales person, and takes CARE OF HIS CUSTOMERS! If your going to purchase or lease a Chevy, see Corey Stewart. Honestly, I walked in for an oil change and walked out with a new 2014 Traverse. His follow through is fantastic also. I had an issue with my 2013 Malibu, and he took care of that also.

sbigolin1

17 de oct. de 2013

This dealership is by far the best I have done business with in my entire life. Often we take for granted good customer , however I felt compelled to share my great experience with your dealership Herb Chambers Chevrolet, and specifically Eduart Lela and Lorne Keplar. these individuals are what you call exemplary to customer service, and with out further details I will just say that this dealership is my dealership for all my service needs, thanks to Eduart and Lorne. S.B

Mariehenry5

14 de oct. de 2013

Several weeks before purchasing our vehicle we made a call to the service department regarding a sound that was coming from the engine on our 2008 Buick LaCrosse. Although very busy when we arrived, the service manager, Greg Oliver, greeted us warmly and told us he would check our vehicle if we could wait a few extra minutes. He did not pass us on to another employee....Greg was very helpful in diagnosing the problem and recommending a solution. Due to the service provided by Greg Oliver, we made a decision to return and purchase a 2013 Chevrolet Malibu. Our sales person, Clinton Gerrish, manager Corey Upton and finance department manager, Bobby Haddad made it a most positive experience in every way. We HIGHLY recommend Herb Chambers Chevrolet to anyone wishing to purchase a new vehicle.

Henry and Marie

14 de oct. de 2013

Several weeks before purchasing our vehicle we made a call to the service department regarding a sound that was coming from the engine of our 2008 Buick LaCrosse. Although very busy when we arrived, the service manager, Greg Oliver greeted us warmly and told us he would check our vehicle if we could wait a few extra minutes. He diid not pass us on to another employee....Greg was very helpful in diagnosing the problem and recommending a solution. Due to the service provided by Greg Oliver, we made a decision to return and purchase a 2013 Chevrolet Malibu. Our sales person Clinton Gerrish, manager Corey Upton and financial manager Bobby Haddad made it a most positive experience in every way. We HIGHLY recommend Herb Chambers Chevrolet to anyone wishing to purchase a new vehicle.

Jmharrop

10 de oct. de 2013

Outstanding...outstanding...outstanding. This is a simple word that describes the great team I worked with to get my 2014 Chevy Silverado. Great, friendly team.

Jane1561

6 de oct. de 2013

I found it really easy to work with the staff at Chevy Danvers. The sales deparment, especially Kevin Fitzpatrick, was extremely enthusiastic. It's obvious these folks like where they work. I was surprised how simple the buying experience can be. I'll look forward to more positive experiences with this dealership in the future.

EdAnthony

6 de oct. de 2013

Al my purchase experience with Clinton Gerrish was amazing. He was so patient and willing to help, clear to present available truck options and honest about pros and cons. When I identified the truck I was interested in Clinton and Bobby worked together to find the best way to meet my financial situation. From a customer service experience I totally recommend Herb Chambers Chevrolet and Clinton Gerrish .

ed

6 de oct. de 2013

Al my purchase experience with Clinton Gerrish was amazing. He was so patient and willing to help, clear to present available truck options and honest about pros and cons. When I identified the truck I was interested in Clinton and Bobby worked together to find the best way to meet my financial situation. From a customer service experience I totally recommend Herb Chambers Chevrolet and Clinton Gerrish .

Kpsoxfan75

5 de oct. de 2013

The sales and finance team at Herb Chambers Chevrolet are simply stated in matched. Corey Stewart is professional and courteous sales consultant that was conscientious and empathetic to my needs. The experience that I had with The finance team, John Doucette in combination with Corey Stewart earned themselves a definite return customer in the future. I will and have already referred friends and coworkers to her Chambers Chevrolet.

sb

4 de oct. de 2013

This dealership is by far the best I have done business with in my entire life. Often we take for granted good customer , however I felt compelled to share my great experience with your dealership Herb Chambers Chevrolet, and specifically Eduart Lela and Lorne Keplar. these individuals are what you call exemplary to customer service, and with out further details I will just say that this dealership is my dealership for all my service needs, thanks to Eduart and Lorne. S.B

JacquelineDiCenzo

3 de oct. de 2013

After looking for a Suburban in RI I was very very disappointed and discouraged with the ability and knowledge of dealers around the Providence area. I then went to Diamond Chevorlet on route 20, but was quickly pushed around by the sales rep who claimed that the options that I wanted were "next to impossible to find". He tried to sell us a 60,000$ vehicle that he had on the lot. He then pestered me by sending text messages and phone calls. I made one call to Herb Chambers Of Danvers, and sure enough they had the exact vehicle I was looking for. With out an appointment I was greeted by Jorge Filpo and even though he had been working there not even a year he knew absolutely everything about the vehicle and answered my every question and concern! Jorge Filpo was very cuertious and knowledgable during the whole experience. I am very happy with my experience here at Herb Chambers of Danvers and I will absolutely return to Herb, and more importantly Jorge Filpo for the purchase of my next vehicle!!!

rschmidt27

2 de oct. de 2013

A few weekends ago my girlfriend and I were driving around when a particular used car in the Herb Chambers Chevy of Danvers lot caught our eye. Sales consultant Greg, who was immediately very friendly and knowledgable suggested the Chevy Equinox might be a better fit for my constant business traveling and cargo needs. This past weekend we came in for a test drive not expecting to purchase a new car that day but we did because of the great offer on my trade in, the wonderful price on a beautiful 2014 car and the personalities we interfaced with (namely Greg and Corey). They were really wonderful, I never once felt like I was being sold or pressure. It was casual, friendly, and I walked away feeling great about the entire experience (one that I have already told many of my close friends about). Greg is a shining star in the Herb Chambers group. The only downside to signing papers and driving away is that I don't get to hang out with him next weekend. Corey was kind and accommodating, understanding my situation and my need have the car on the road almost immediately. The business manager Bobby was also a great help in the process. I needed my car delivered within a day for a business trip and they were able to make that happen. From getting the lojack and other options installed, to sending a runner to my town hall to register the car, they went above and beyond the call of duty and I won't forget that.

rschmidt27

1 de oct. de 2013

A few weekends ago my girlfriend and I were driving around when a particular used car in the Herb Chambers Chevy of Danvers lot caught our eye. Sales consultant Greg, who was immediately very friendly and knowledgable suggested the Chevy Equinox might be a better fit for my constant business traveling and cargo needs. This past weekend we came in for a test drive not expecting to purchase a new car that day but we did because of the great offer on my trade in, the wonderful price on a beautiful 2014 car and the personalities we interfaced with (namely Greg and Corey). They were really wonderful, I never once felt like I was being sold or pressure. It was casual, friendly, and I walked away feeling great about the entire experience (one that I have already told many of my close friends about). Greg is a shining star in the Herb Chambers group. The only downside to signing papers and driving away is that I don't get to hang out with him next weekend. Corey was kind and accommodating, understanding my situation and my need have the car on the road almost immediately. The business manager Bobby was also a great help in the process. I needed my car delivered within a day for a business trip and they were able to make that happen. From getting the lojack and other options installed, to sending a runner to my town hall to register the car, they went above and beyond the call of duty and I won't forget that.

Kquinn1227

30 de sep. de 2013

Went to dealership without really knowing what vehicle I wanted. Cory helped me test drive a few different cars and was very knowledgable. Once Cory helped me pick out a new silverado, Bobby made the finance portion quick and simple. Thank you Cory and Bobby.

Satisfied Customer.

30 de sep. de 2013

The new dealership was great and a site to see inside and out. Andrew Valente was my sales consultant. Despite him mentioning only having short experience in the business, he was very informative and I was given clear, detailed information without feeling pressured. I truly felt he had my best interest in mind; which also calmed my wife's nerves on top of my own. We purchased an SRX and are very happy with it. I would recommend Mr. Valente and his professional management team to anyone in the market for a Cadillac. Great all around.

Ken

30 de sep. de 2013

Went to dealership without really knowing what vehicle I wanted. Cory helped me test drive a few different cars and was very knowledgable. Once Cory helped me pick out a new silverado, Bobby made the finance portion quick and simple. Thank you Cory and Bobby.

CCL13

29 de sep. de 2013

Walked in figuring I'd be the nightmare customer that made the salesmen cringe, luckily I got to work with Greg Ormiston & Corey Upton. I had a list items that I required in a car and told them that there would be no compromises, they listened and worked to find me what I wanted. Thrilled with the attention and assistance provided by both of them.Went back about a week after I picked up the car, the bluetooth system and I were not on the best of terms, so I popped into the dealership. Thankfully, Bobby Haddad was available and knew exactly what the issue was. I now love the car even more.

gregbeck

29 de sep. de 2013

As stressful as a car buying experience can be the teamat Herb Chambers was a pleasure with which to work.. Cory Stewart was an example of what a sales person shoud be; a problem solver, good listener and best of all we ended up with what we came to purchase! Cory Upton on the other hand was a little trite and quick to try to establish himself as the manager of sales ( my wife, being a little more direct, thought his approach to be aggresive and off putting). Bobby Haddock showed why be is the manager finance with full effiency and completeness that actually was able to sell us on the extended coverage (amazing!).

Shelley

29 de sep. de 2013

Walked in figuring I'd be the nightmare customer that made the salesmen cringe, luckily I got to work with Greg Ormiston & Corey Upton. They paid attention to my requirements and worked to get me exactly what I wanted. Thrilled with the attention and assistance provided by both of them. Went back about a week later, the bluetooth system and I were not on the best of terms, so I popped into the dealership. Thankfully, Bobby Haddad was available and knew exactly what the issue was. I now love the car even more.

Sheila

26 de sep. de 2013

From start to finish it was a very positive experience. Everyone was friendly, courteous and knowledgable. The dealership was under construction but very clean. All my questions were answered and my needs were met. I not only got a new SUV my trade in was great along with a payment within my budget. I highly recommend this dealership and those who helped make it a positive experience. Thank you Kyle, Brian and John

Sheesh

25 de sep. de 2013

From start to finish it was a very positive experience. Everyone was friendly, courteous and knowledgable. The dealership was under construction but very clean. All my questions were answered and my needs were met. I not only got a new SUV my trade in was great along with a payment within my budget. I highly recommend this dealership and those who helped make it a positive experience.

Anonymous

24 de sep. de 2013

I cannot thank the sales/finance team enough for everything they did for me and my husband during the lease of my new 2013 Escalade. Ted is a true professional and provided exceptional customer service throughout the entire process. He went above and beyond, even after I picked up the vehicle (e.g., calling me/sending e-mails to check in and ensure that I'm satisfied with the purchase). He is by far the best car salesman I have ever met and worked with, and felt comfortable buying a vehicle from, and I highly recommend him. Arthur also provided great customer service upon pick up of my vehicle and took the time to go through every feature to ensure I was comfortable with it before driving off the lot. His patience and knowledge of the vehicle were appreciated. Stephanie was also fantastic; she was very customer oriented, thorough, and kind throughout the entire process. Again, I cannot thank the team and their managers for everything they did throughout my new leasing experience. I would highly recommend Herb Chambers Cadillac to all of my family and friends - the customer service is by far first in class.

JakeMA

23 de sep. de 2013

I just recently bought a 2011 Silverado from Herb Chambers Chevy of Danvers and cant express how pleased i was with the experience. Lorne Keplar and John Doucette went out of there way to find me the vehicle i was looking for! I would recommend any one looking to buy a vehicle to stop here first.

chrisonzo

17 de sep. de 2013

I came up from Connecticut to lease my vehicle, and my experience at the dealership was fantastic. David Gibson was helpful and knowledgeable in showing all of the features of the vehicle, and I felt very comfortable with my purchase. Bobby Haddad was also great to work with in the finance department. Overall, it was a stress free and enjoyable process, which is difficult to find when looking for cars. Looking forward to working with them again in the future!

Kyle Rotondo

17 de sep. de 2013

I bought a 2014 Chevy Cruze from Herb Chambers Chevrolet in Danvers, and I love it so much! It runs really good and it has everything I want in a car. My Sales Representative was David Gibson. He helped me out with everything. David explained everything to me and showed me how the features in the car work. He set channels that I listen to all the time into my favorites and he set up the Bluetooth in my car. David is such a nice guy and I would recommend him to anyone going to Herb Chambers in Danvers.

CWG

14 de sep. de 2013

I came up from Connecticut to lease my vehicle, and my experience at the dealership was fantastic. David Gibson was helpful and knowledgeable in showing all of the features of the vehicle, and I felt very comfortable with my purchase. Bobby Haddad was also great to work with in the finance department. Looking forward to working with them again in the future!

Richard

13 de sep. de 2013

My truck has been to there shop 5 times and I still have the load squeak in my front end.

JoeF11

10 de sep. de 2013

I bought a 2011 Chevy Camaro from herb Chambers Chevrolet in July, and I had a great buying experience. I am extremely pleased with the car and the staff! The car runs like it's brand new and the staff can't be beat. Jorge Filpo was my sales consultant and he was courteous and diligent. Jorge didn't pressure me into anything, nor did he try to force me to test drive more expensive cars. Jorge made me feel comfortable and relaxed. Shout out to Bobby Haddad, the business manager, who is also extremely helpful and courteous. There was no pressure and no heckling, just honest good service... I couldn't be more pleased with Herb Chambers Chevrolet. If you are looking for a new/used car, I would definitely recommend Herb Chambers Chevrolet.

Joe F

10 de sep. de 2013

I bought a 2011 Chevy Camaro from herb Chambers Chevrolet in July, and I had a great buying experience. I am extremely pleased with the car and the staff! The car runs like it's brand new and the staff can't be beat. Jorge Filpo was my sales consultant and he was courteous and diligent. Jorge didn't pressure me into anything, nor did he try to force me to test drive more expensive cars. Jorge made me feel comfortable and relaxed. Shout out to Bobby Haddad, the business manager, who is also extremely helpful and courteous. There was no pressure and no heckling, just honest good service... I couldn't be more pleased with Herb Chambers Chevrolet. If you are looking for a new/used car, I would definitely recommend Herb Chambers Chevrolet.

BOWMAN4664

19 de ago. de 2013

Purchased my 2nd Chevy in 2 yrs. at Herb Chambers in Danvers last week. Extremely happy with the professionalism & friendlinessof above employees. Corey, who sold me the car, gave me a thorough education of the new technology as I peppered himwith questions. He set up bluetooth phone & offered advice on how to use bluetooth music.Bobby & Bruce ( I hope I have his name correct) worked to make the numbers fit my budget. I was very pleasedwith this transaction.I would suggest that when you are in the market for a car, drop in & give them a chance. You won't be sorry. From previous visits with my 1st car, ( oil changes) I don't have a problem returning to their service dept. David L.

mmarino5

5 de ago. de 2013

I went to lease a vehicle and was impressed with Corey Stewart and the rest of the team. They got me in the vehicle I wanted for less than the one I was already in. It was a very easy and accommodating transition to come to Chevorlet. Again my hats off to Corey and the crew. I told one of my friends about my positive experience there and he went and purchased a vehicle the following week. He too was very pleased. Thanks again!!Mike Marino

mbeecy

28 de jun. de 2013

I went to the Herb Chambers dealership because I have always had really good service from the service department. They are very professional, courteous, and thorough. My husband had purchased a 2008 Enclave from that dealership and I have always had good experiences. When purchasing my vehicle, I worked with Corey Stewart. He was great to work with and he showed he had a lot of patience. He never made me feel rushed about a decision. He was polite, courteous, respectful, and fun to work with. It was a pleasure and I would recommend my friends and family to him.

slarosa

31 de may. de 2013

My family purchased our last 5 vehicles from Herb Chambers. During my last purchase the following individuals made buying a car a hassle free experience. Joe DiPietro is a pleasure to work with. Hes very knowledgeable, a great problem solver and is very available both during and after work hours. He always answers his phone or returns calls immediately. He is very personable, pressure free and goes above and beyond when it comes to customer service skills. Anthony Dalrymple was one of the nicest salesman Ive met so far. When looking for a vehicle he never pressured me once. He was also very knowledgeable about the vehicle I purchased. Anthony made sure to go over every option, button, knob etc. in the car. Anthony, like Joe DiPietro was also very accessible both during and after work hours. He has great customer service skills and is an asset to your company. Great Job.....Keep up the good work!Sincerely,Stephen La Rosa

ElvesParsley

25 de may. de 2013

Sales rep tricked me into submitting a my credentials in order to go over car details. Devious tactics are known at dealerships selling cars sub par or that have a history of defects, flood damage or accidents. Not to mention, the sales rep was trying to push cars on us that we could not afford ever. Sales rep also flipped us off as we left and drove away which is why we chose to post this comment.We also advised the sales rep to not contact us further, the sales rep acknowledged request and has continued to contact us with proof after the interaction. That is considered harassment.

Jw

1 de may. de 2013

Very happy with The sales person Corey Stewart. Thank you!

Nick

17 de abr. de 2013

Kevin Fitzpatrick was great and I would recommend you ask for him to buy your car from. Very easy to talk to and didn't push anything on me. I made my way around to a couple of dealerships and decided to buy from him because of his professionalism. He had answers to all of my questions. Wouldn't budge on the price but was agreeable to several requests to make me feel better about my purchase. Very happy w/ the car and the whole process w/ Kevin.

GeorgeJK

6 de mar. de 2013

Great Service from Herb Chambers Chevy. Service Manager, Scott Lyons treats customers with the utmost respect and is expert at taking care of any issue that may come up!

moekap

1 de feb. de 2013

After using Davidson Chevrolet in Malden for many years I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was referred to Herb Chambers Chevrolet and a service adviser named Scott Lyon. Scott Lyon and service technician Jay Mendonca ( 23637) have been taking care of all my warranty and maintenance issues . The service received from both of these individuals is the number one reason I have been taking my Impala to Herb Chambers Chevrolet. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. Aside from being an excellent mechanic Jay is also very customer orientated. Walter Pollock who runs the Service Dept is a friendly hands on individual who comes out his office and helps out on the floor when things get busy.I have also had some dealings with Oren Seatton - Body Shop manager and Brian Gagnon - Asst Body shop Manager. These individuals are easy to work with and do an excellent job.Being a retired old Bell System Ma Bell Engineering Manager I appreciate good service and especially appreciate individuals who take the time to do it right the first time around.I started going to Herb Chambers Chevrolet in January 2010 and have not been to any other dealership since then. Herb Chambers has met my high expectations every time.I feel very comfortable going to this dealership knowing my car is in good hands.

Marvin K.

1 de feb. de 2013

After using Davidson Chevrolet in Malden for many years I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was referred to Herb Chambers Chevrolet and a service adviser named Scott Lyon. Scott Lyon and service technician Jay Mendonca ( 23637) have been taking care of all my warranty and maintenance issues . The service received from both of these individuals is the number one reason I have been taking my Impala to Herb Chambers Chevrolet. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. Aside from being an excellent mechanic Jay is also very customer orientated. Walter Pollock who runs the Service Dept is a friendly hands on individual who comes out his office and helps out on the floor when things get busy. I have also had some dealings with Oren Seatton - Body Shop manager and Brian Gagnon - Asst Body shop Manager. These individuals are easy to work with and do an excellent job. Being a retired old Bell System Ma Bell Engineering Manager I appreciate good service and especially appreciate individuals who take the time to do it right the first time around. I started going to Herb Chambers Chevrolet in January 2010 and have not been to any other dealership since then. Herb Chambers has met my high expectations every time. I feel very comfortable going to this dealership knowing my car is in good hands.

rondomcss

1 de ene. de 2013

Hello everyone at Herb Chambers. I have had a recent brake issue with my 2007 Monte Carlo SS and after recent brake work I noticed the brakes grinding. I had dealt with Scott Lyon on all of my automotive services and through his knowledge,professionalism and understanding my brake problems were resolved. The pads needed replacing as they were not performing properly. The brakes work great now. Scott Lyon and the service dept. are very knowledgeable and courteous and treat myself and all of the customers I've noticed with a high degree of respect and above all honesty. I will continue to have my vehicle serviced as well as buy future vehicles from Herb Chambers when needed. As always the entire staff is top notch and a great attitude.Thank YouRon Pease

Todd Fitzgerald

19 de dic. de 2012

My girlfriend recently purchased a

Dave Bright

7 de dic. de 2012

Since the beginning of my search Herb Chambers starting with Ali, were right there answering all my questions, responding quickly and with no pressure. First day I met with my sales guy John who is down to earth and easy to talk with again no pressure who listens to what you want. He really wants to work with you and to make sure you are completely satisfied if not he will go out of his way to make sure you are. Also Bob my financial contact also was easy to work with and again wanted to make sure you were happy and when I had questions he quickly got back to me. I find most dealerships rarely call you after the sale or were this concerned with making sure you were happy with your purchase. This place is different and look forward to working with them in the future.

vasilioshimaras

14 de nov. de 2012

both service advisors were very patiance with me. they answered any and all my questions. they asked if i needed a ride home. the time they gave me for when the car would be done was always earlier.

ed.myers

14 de nov. de 2012

Hi I have been to several chevy dealerships looking for a used Avalanche. Many just wanted to get you in the door. Then once at the dealership they forgot the budget I had etc...The sales team at Herb Chambers were perfect. You were treated preffessional the monent I walked in the door and during the sales process that was only approx 1hr.When I picked up the vehicle they were more than polite in making sure I had absolutly no problemsMy daughter graduates college May or 2013 and we will be back there to look at another vehicle.Thank you for a great experience and we have bought many many new and used carsCheersEd Myers

Semper Fi

9 de nov. de 2012

After tirelessly shopping for a used Cadillac I finally found exactly what I was looking for at Herb Chambers Cadillac in Danvers. They made me feel like I was the only game in town and treated me like royalty. I live on the South Shore but because of the way I was treated I decided to try thier service Dept. when I needed my first service. From the minute I pulled up and until the time I left everyone treated me excellent. Way to go guys and keep up the good work.

jswright46

17 de oct. de 2012

I went to the dealership this past Sunday, October 14th, and was greated by Ali and John. I was looking to go from a 1998 Nissan to a 2012 Chevy Cruse. John Doucette is one of the most curteous, friendly and understanding Sales Representatives I have ever had to do business with regarding an automobile. All of my questions were answered in a thorough friendly manner. You would think I was buying the most expensive car on the lot. The next day I drove away in my new car feeling like a princess. Obviously, the sales staff like John and for that matter everyone I delt with make Herb Chambers Chevrolet earn their fantastic reputation.Sincerely,Jacqueline Wright

lisa freedman

5 de may. de 2012

We are so excited to be driving our new 2012 avalanche with the help of our salesman Brian Dumont, Brian was patient, he has a very pleasant personality and did not push us to make a decision. Brian also introduced us to Stephanie and then Mike in the service department. The massive amount of paperwork was nicely organized by Stephanie Killian, she also helped with some added features (warranty and many other items) and showed me what ventureshield looked like on a vehicle in the lot. All the initial needs from the service department were met by Michael Anagnos, Mike organized all the add ons (lojack, simonize, ventureshield and a sticker) for a one day completion. all of the employees worked together flawlessly. The experience was the best I have ever had, it was my first time at Herb Chambers and they say that first impressions matter most...I have been won over.

Avalanche Owner :)

5 de may. de 2012

just bought a 2012 Avalanche from Herb Chambers and I am very Thankful for the help of Brian Dumont, Stephanie Killian and Michael Anagnos. They all worked together to make this deal happen. The atmosphere in the dealership is friendly everyone says hello and asks if you need help (even if it's just with operating the coffee maker).Brian helped me select a 2012 Avalanche, we took it for a test drive, he explained all the options and answered every question without hesitation, he's very knowledgeable about all the options. Stephanie then completed all the paperwork, we talked about warranties and all the after purchase add-ons available (lojack,ect). Brian took me to the service department and introduced me to mike, who took care of all the things that needed attention for delivery of the truck to me. Everyone is so patient, it's a big decision to make a purchase that large and I'm happy I made my purchase at Herb Chambers. Thank You!

Avalanche

20 de abr. de 2012

Got a great used avalanche at a great price. They gave me what I wanted for my trade which made it easy.

erinhohmann

11 de dic. de 2011

The team who worked with me was fabulous. The whole thought of buying a new car was daunting to me - just didn't want to do it and procrastinated. I think Ali is psychic. I put feelers out, online. Ali responded immediately, and I keep avoiding the fact that I needed to buy a new car. Ali's frequency of checking in was perfect. She didn't overwhelm me with too many phone calls or emails, however, she was tenacious and succeeded in making me focus on what I wanted, needed, and what was financially plausible. When I finally went to the dearlership, Ali set me up with the exact person for the job - Stephanie Killian. I COULDN'T HAVE BEEN LUCKIER!!!!!!!As previously mentioned, I had distaste for this task. Immediately upon meeting Stephanie, I realized this is not so bad. She put me at easy and we looked around. While poor Stephanie had to spend hours and hours with me, I was having fun! A completely unexpected development! Stephanie worked with me on my level, kept things understandable for me, I trusted her. Again, a completely unexpected development. Needless to say, Stephanie made the sale. I couldn't be more pleased with the car, and my experience at Herb Chambers Danvers. I have already, and will continue to, recommend this team. They made it easy, and fun.Hmmm... I wonder if I can talk them in to going out for a beer with me.

Nancyb 2011

10 de oct. de 2011

All the folks went "above and beyond". The customer service is outstanding! Each and every one of the folks that I have encountered while dealing with Herb Chambers have proven to be wonderfully helpful, professional, down to earth and all willing to go the extra mile.The extra effort was evident in so many ways:Corey the sales manager made calls on my behalf on his day off & communicated with me making sure that I was "in the know" about every step of the car buying process. Kevin the sales rep was wonderful, I took a bunch of his cards and plan on referring whenever the opportunity arises. John from finance was awesome....The way these guys worked together for me as the customer was awesome. Customer service like I received truly comes from the inside,it can not be taught. Herb Chambers is fortunate to have such an awesome staff.

HateHerbChambers

23 de sep. de 2011

Initially terrible experience here. Service department was harried when interactin, slow in responding, rude and condescending. During reconciliation period here on dealerrater, issue was resolved appropriately.

GarryF

28 de ago. de 2011

If you plan on looking at a Chevy and plan on visiting Herb Chambers, try to get Stephanie as your salesperson. She is (by far) the most pleasant car salesperson I've ever had the opportunity to buy a car from (and I've had plenty through the years). She was knowledgeable, friendly and not pushy whatsoever. She no doubt is a person with a lot of integrity. She totally breaks the mold of the old school pushy salesperson.

gabaker29

28 de ago. de 2011

I honestly have to give this dealership a true thumbs-up "A" number 5 (Great) Quality rating for its customer service, sales and automotive business expertise. After 25 years of leasing many vehicles on the North Shore this particular experience with Herb Chambers in Danvers was absolutely "painless". We love the new Chevy Traverse and we both have to agree that this was the best leasing experience by far. Again, Cara,Paul,Corey,John1 & John2, Sal and Mike A. we thank you for a great job done and we will certainly be back!Kind Regards,Joyce HendersonGary BakerPeabody MA

Mjo226

6 de ago. de 2011

I recently purchased a new truck at Herb Chambers Chevrolet. I had the pleasure of first working with Alli, that mentioned to me a new program where I could trade in my old truck for a new one keeping my payments about the same. We had been out of touch for a bit, yet she still remembered exactly who I was and what I wanted. I was pleasantly impressed. When I came into the dealership I was introduced to Adam. He worked diligently and with incredible professionalism to get me into the exact new truck I wanted. I am extremely impressed and satisfied with my purchase and the entire staff at Herb Chambers. I would highly recommend the service and sales department to anyone and everyone looking for a new vehicle. Thank you for a great experience!

SMB1

28 de jul. de 2011

Herb Chambers was smart sending out a mailer for a years worth of free oil/filter changes to Saturn owners. I took advantage of them and was very impressed with the service department. My 9 year old Saturn required some major work, and I was offered a free Enterprise Rental for the few days it took for the part to come in....worked for me. So when another costly repair job arose, I opted to trade in the Saturn and buy a new car from Herb. It was the service department that initiated the sale, but it was the sales staff that closed the deal. Clinton, Corey and John....no pressure sales, just gave me the information that I needed. 24 hrs later I was driving off the lot with a new Chevy Cruze. I was pleasantly surprised with the entire process, and I love my new car.

fpatania

26 de jul. de 2011

My sale rep. (Stephanie) and her sales manager (Sal)did a great job making me feel comfortable and were able to answer all of my questions to my satisfaction. I like their NO pressure sales approach.

caddyguy

22 de jul. de 2011

great experience with Stephanie...she was very helpful without being pushy. She helped me find exactly what I wanted without trying to sell me something that was more expensive. I would definately recommend her to anyone thatis afraid of "pushy" salespeopl!!

vivnrick

9 de jul. de 2011

The fan was not blowing my a/c into my H3. I called the Herb Chambers Dealership and Scott squeezed me in and had my car fixed in about an hour. There was no charge as it was still under warranty. Scott gave be a bottle of cold water and I was on my way. I drive an hour to this dealership just because the service is amazing! I will continue to drive there as long as Scott is the Service Manager. He is professional, friendly and just a great guy. Thanks again Scott!

DoctorJ

29 de jun. de 2011

I went to Herb Chambers seeking a Chevy Tahoe. I was greeted by Ted Bouchard and he showed me several vehicles in stock. I had many questions and Ted was very patient and informative with his answers. I knew I wasn't going to be buying on that very day and let Ted know this so I wouldn't take up too much of his time. He never made me feel pressured on like I was an annoyance. On the contrary, he made sure I got all the information I needed and it was a pleasure dealing with him. I would recommend Herb Chambers and Ted Bouchard to any of my family and friends. Ted laid the groundwork for a return visit if things brighten financially for me.

dlcreative

3 de jun. de 2011

Understood the problem and got my car right in. Then they finished when they said they would and at a rate better than the competition...even with another small issue I didn't know I had. Nice to know someone's got your back! Runs like a champ....thanks!

PineEnv

1 de jun. de 2011

Excellent experience - Paul Donofrio and Stephanie Killian were both extremely helpful!!Response to the internet inquiry was immediate with a phone call and an e-mailed quote. There was no pressure from the dealership once the quote was generated to come in to test drive and/or purchase.Process of purchase was easy. Worked with us to get everything paid for for same/next day delivery.

laurelsadd

9 de may. de 2011

I have had the pleasure of dealing with Scott on a few occassions when having my vehicle serviced. He always greets me with a friendly smile and remembers me by name... don't ask me how with all the customers that come in and out of the service area. I can trust that he will recommend the most affordable alternative to any serice related issues and that it will be performed expeditiously. I am a customer for life, because of the fabulous service I receive at this dealership and from Scott.

lbelliveau

2 de may. de 2011

Paul in legal answered my call on a Sunday afternoon. He got back to me to answer my questions within 15 minutes. I went down on Monday, saw the two cars I came to look at. Ted and John helped me quickly and professionally. They explained how they work, were not pushy, let me make my decision. Bottom line, I walked out purchasing a car. I have bought 5 chevy Tahoes and this was the best experience I have ever had. I will buy all of my cars from this dealership from now on. Thanks!

keith0000

29 de abr. de 2011

I couldn't be happier with my "new to me" jeep. Stephanie was extremely friendly and helpful without being pushy. She was able to find the vehicle I wanted, give me a quick no haggle price (the price was great by the way) and value my trade-in quickly and efficiently. She was a plesure to work with and I would highly recommend her services to anyone looking for a stress free sales experience....and she's great looking too!!!

georgekaralias

29 de abr. de 2011

Scott Lyons proved once again that customer service can be a very satisfying experience. He was diligent in his efforts to solve an ongoing issue with our Trailblazer's radio and I believe we have solved it now. Scott's service keeps us coming back to Herb Chambers even when we have other choices closer to our home.

frankey

27 de abr. de 2011

what can i say they were the best The sales guy was the best i have delt with he new more about the cars electronicts then any sales men i have delt with for as long as i have been buying cars and i have bought a lot of cars the hole crew down there from the boss right down to the guy that cleaned the car .it was the best.

mmilo2003

26 de abr. de 2011

Scott has always been available whether on the phone or at the dealership. He is always professional and pleasant. I have been doing business with him for over 5 years. I like dealing with the same person all the time. Scott is an asset to the service department.Great attitude and attention to detail. Thanks.

Joyce Snyder

16 de abr. de 2011

Hi,I purchased a brand new 2005 Chevy Malibu from your dealership. Ever since then, if a problem with my vehicle arose I would contact Scott Lyon. He had always been a tremendous help in solving my car problems with his expertise and fair pricing.This week I had a problem with my vehicle, and I was very concerned money wise. Scott assessed the problem and came back to me with a solution to the problem as well as a very fair price. This was a great relief to me, having 2 children is college and another one on his way. Money is rather tight right now, and Scott was very understanding. I felt very comfortable speaking to him, and he treated me with great kindness and respect. I am very grateful to be able to go to him for advice regarding my car. Although he is kind and considerate, Scott is also a true professional. He takes care of business in a way that enhances the quality of your company.I know I can trust Scott to give me the truth and always fair pricing. That's important for me,the consumer,to be able to trust someone I'm dealing with in such matters of importance.Scott, in my opinion, is such a compliment to your company. You are very lucky to have him as a team player. He is the best in your business that I have ever encountered. I feel so lucky to have him in my "corner", as I'm sure many other customers feel as well. His customer care is unique. Scott makes you feel like you are important and you are his only concern. This is a quality that is lacking in most customer service people today. You have a great person working for your company, as I said before. I am very happy he's with you. Thank you, Mr. Scott Lyon for all you've done for me. I greatly appreciate your time and care.Sincerely,Joyce Snyder

mat61179

31 de mar. de 2011

I had a wonderful experience with Herb Chambers Chevrolet. I was able to get a great price on my new Chevy Silverado 1500 and they worked hard to get me excellent financing as well. I was able to pick up the exact truck I wanted in less than a week. Clinton made sure I was happy with my purchase and even followed up days later to see how I was feeling about the truck. I truly had an excellent experience and highly recommend Herb Chambers Chevrolet. Make sure to ask for Clinton, he is great!

swampschecter

28 de mar. de 2011

Working with Stephanie was great. We knew what we wanted prior to coming into the dealership and she knew we had limited time (because of having three young children). She made the car buying process comfortable and efficient. We would recommend Stephanie to friends and family.

jaythetman

16 de mar. de 2011

Stephanie was our salesperson,she was excellent she was very helpful easy to deal with no pressure to buy.Iwould recconmend her and the dealership to all my family and friends.It seemed like everyone at the dealer went beyond the call to get my wife and me the vehicale we really wanted.I would like to thank everyone for making buying a suv so easy and being so helpful.I would really like to thank stephanie for all the help she was,i know were i'm going to buy a car when it;s time and have stephanie as a salesperson.

tsilva71

11 de mar. de 2011

My experience at Herb Chambers with Scott Lyon was excellent. Faced with a $2800 estimate, Scott leveraged the extended warantee I had on my vehicle, and successfully worked with the adjusters to ensure that the repairs were covered. He was very pleasant and professional. My car was repaired in a timely manner and is running great! I will always use and recommend Herb Chambers!

Joanne Graham-Troy

1 de mar. de 2011

I have always been treated professionally and honestly buy Scott Lyons of the Service Department. When I have a problem with my automobile, I know that I can drive to Herb Chambers in Danvers and ask for Scott who does his best to solve the problem quickly. It is without hesitation, I recommend him highly and the staff at Herb Chambers in Danvers, MA.

druffner

18 de feb. de 2011

Steve was a great help in my car shopping experience and he was a very nice man. He took the time and explained all the vehicles to me and answered all the questions I had with no pressure. I did't buy a new car yet but when I do I am going to buy it from Steve.

Neal Ellis

12 de feb. de 2011

I just bought a 2011 Chevy Malibu today and I couldn't be happier. As everyone knows, buying a car can be a bit of a nerve-racking experience. However, working with Mr. Blanchette was nothing short of an absolute pleasure. He was very kind, understanding, and informative. Needless to say, the next time I buy a Chevy (I am a Chevy man!!) it will be from Paul Blanchette. Job well done Paul!Neal Ellis2/12/11Beverly, Ma

smurray1203

21 de ene. de 2011

Our salesperson Stephanie was excellent to deal with. She was friendly and did a great job finding us the car we were looking for. She was extremely professional and certainly had our best interest in mind. We would recommend Stephanie to others looking to purchase a new or used car.

ImpalaJoe

21 de ene. de 2011

Imagine buying a GM Certified Chevrolet and then finding out two months later that the car you got was not GM Certified??My terrible experience with Herb Chambers is something that everyone should be aware of when considering a purchase there. My complaints are pretty serious including 1)advertising issues, 2)contract issues, 3)a recall issue, and 4) the missing element of good faith after the sales process. Since Herb Chambers Chevrolet is using the GM logo and offering GM Certified cars, this is something General Motors should know about also. In August I was looking for a car and was greeted by a friendly and professional salesperson. Honestly, he was the best part of the experience. However, he was very new and the sales director, Mr. Chiavelli was often helping my salesperson throughout the sale. After going through the lot I test drove a car advertised as a GM Certified 2007 Chevrolet Impala LT. I thought the price was right. I decided to buy this car and shortly thereafter the problems started to crop up. I noticed shortly after the sale that if I was driving about 70 miles per hour and applied the brakes the steering wheel would shake. I work a lot of hours so the idea of bringing the car back to the dealership was disheartening. I was also dissatisfied that this problem wasn't addressed before the time of the sale. The vast majority of my driving is city driving, so I thought that this problem could be addressed during my first oil change with Herb Chambers. I never noticed the shaking unless I drove on the highway anyway.When I brought the car in for its first oil change I was told by an employee that the braking performance of the car I purchased does not match the car that I traded in and that I just need to get used to it. I believe it's fair to say that the employee made the assumption that the GM Certified car had decent brakes and the brakes were within the manufactures guidelines. I didn't want to fight over the issue and I guess I was convinced at that moment that the shaking might have been normal for the type of car that I purchased. The second oil change is where everything started to come to light. About 60 days into ownership of the vehicle I noticed that when I would stop then turn and accelerate there was a flexing sensation coming from the steering wheel. This flexing sensation was coupled with a creaking sound also. I thought it was odd, and I was upset that I'd have to bring the car back to get this problem rectified. So I made a call and setup a time for them to look at my car and get my second oil change. I dropped the car off on a Saturday and it was in the dealership all day. About an hour before closing time the Herb Chambers techs started to get to it. When I dropped the car off, I was hoping that it would be ready by the end of the day. However, I was told authoritatively by the tech working on the car that I'm not leaving with the car. I was a bit shocked at first and questioned the individual that worked behind the desk. He said that the brakes need to be replaced as well as the steering issue be resolved. As it turned out, after doing some subsequent research online, there was a recall on the steering knuckles which could break and cause steering loss. So we had two issues so far, 1) the brakes needed to be replaced and 2) I was driving a vehicle that had dangerous recall that wasn't resolved. The recall date was February 17th 2009 - many many months before the purchase of my car. Shouldn't the GM Certification process address worn-out brakes and recalls? As it turns out my car was not GM Certified. I was told by the employee that it was certified across the street. The dealership across the street was Herb Chambers Dodge. I said to the employee how can my car be GM Certified from a Dodge dealership? I didn't get a response. I was upset because Herb Chambers didn't pay attention to detail and I purchased a car that was never even looked at by a GM technician. At best this car fell through the cracks. The car was advertised as GM certified - it was not. I expected to have a safe car - it was not. So I decided to speak directly with the sales manager, Mr. Chiavelli. He apologized and while the car was in the shop they replaced the brake pads and changed the defective steering knuckle free of charge. Obviously, this is something that should have been done free of charge before the sale during the GM Certification process!!! To try to smooth things over I was given two free front tires on the car - approximate value $120.00 I was still not satisfied and I wanted out of this car. I told Mr. Chiavelli that we have a voidable contract since we didn't have a meeting of the minds at the time of the sale. This was due to the car being advertised as GM Certified and about 60 days later I discover it's not. I told him that I wanted to return the car for the price I paid for it and that I wanted to buy a different car on the lot. I saw a 2009 Buick Lucerne for about $20,000.00 and I was willing to pay the sticker price as long as the trade in price for the Impala was equal to the price paid about 60 days ago. He told me that he couldn't do that. I told him that we had a voidable contract and he told me we got you new brake pads, resurfaced your front rotors, changed the defective part and you have new front tires buddy. I was extremely angry because all of these things should have been done free before the sale anyway. These issues are typically addressed by the GM Certification process. Thats the reason why you pay more for a GM Certified to avoid the headaches of buying a car with unknown history. I felt so upset because I was being forced to keep a car that I didnt want, and I was willing to pay more for the other car to totally resolve the issues with the vehicle in question. Herb Chambers tried to stuff this car down my throat and we have a voidable contract!!! At that moment, I was even thinking about complaining to the Federal Trade Commission, since the FTC has the authority to void the contract and restore both parties to the state they were at before the sale of this 2007 Chevrolet Impala. Moreover, to add insult to injury, Herb Chambers is willing to take a car back with no questions asked for the first 30 days of ownership. Here I was willing to PAY MORE and PAY STICKER PRICE for a different car and he's telling me that its impossible because I'm 30 days late and I should have tried to return the car 30 days before. They weren't acting in good faith and I spent hours of my time dealing with this dealership in good faith and trying to get this car road worthy.So its obvious that the goal of Herb Chambers is to maximize their profit margin off every car they sell. In my case they paid sloppy attention to detail and valued their monetary goal above my well-being and satisfaction as a client. Under the Uniform Commercial Code (UCC) we can find the definition of "merchantability." Goods must be at least of average quality, properly packaged and labeled, and fit for the ordinary purposes they are intended to serve. I was sold a non-GM Certified vehicle that was 1) not fit for sale or 2) fit for its intended purpose and 3) it was not properly labeled. I drove around for two months with extremely worn brakes and a defective steering knuckle that could have failed which might have harmed me or worse. After my experience with Herb Chambers I cant recommend them to anyone. In fact, if my friends or family members are looking for a car Im forced by my conscious to tell them not to go to Herb Chambers. For all readers of my experience, I hope you heed my warning.

oldie

20 de ene. de 2011

My experience within the Herb Chambers Chevrolet dealership was perhaps the most astounding and extraordinary time I have ever in shopping for a new vehicle. From the moment I walked into the dealership and was greeted by a Salesman, Corey Stewart it was the most pleasant and relaxing car shopping experience I have ever had. He was very knowledgeable, kind, and most importantly he took his time and I did not just feel like another number or customer on a list. My daughter actually found him very amusing as well and he had no problem answering the few questions she had. (ofcourse due to the fact she had a little crush on him and thought he was cute). The dealership did not have the car in stock that I am looking for but as soon as one comes in, I know Mr. Stewart will followup with me. He is very thorough and amongst that very organized. I will be back as soon as the car is there! So thumbs up to you Mr. Stewart you handled the situation like true management.Thanks again,A Happy Future Customer

mfoss72

18 de ene. de 2011

I have been going here for years and Scott has always been prompt, courteous and professional to me. I needed a window repaired during a snow storm and he got me right in and got it covered by the dealership for me since it wasnt covered by my extended warrenty. I fully intend to contiue using the ervice department for all my needs.

michaelhrdy

13 de ene. de 2011

great job, Scott Lyon got me in and out in one hour, I had lost my windshield wipers in the middle of a blizzard and the place was packed with all the new cars so they could plow. I did not think they were going fix it that day, I was happy just to get it there. Scott made room and got me in fixed it and I was on my way in a hour, great job, very happy satisfied customer!!!!!!

Khurst

11 de ene. de 2011

No hassle at all. We got fair treatment and our salesmen was very up front. We would recomend this dealership with out hesitation. I had to go back for a couple things that where wrong with the car and took care of the problems no questions asked. Great experience

dsbart64

7 de ene. de 2011

Scott is the best Service person I have ever run across. A few weeks ago my wife was going ot Vermont to pick up mt daughter form school, when they ran into a cold front and snow storm. her windshield fluid was freezing coming out of the ports and then stopped all together. Fearing something had broken she called me and I called Scott to see if he could help with a dealership in the area that might be able to check her car quickly. Scott called Dealerships in Montpelier and Burlington for and gave her the names, address and phone numbers so she could find them if the problem persisited. Unfortuntely, both dealerships were "too busy" to even have her stop by and take a quick look. I was shocked, as on more than one occaision we have had a small issue and Scott always stop by and let me look, it might a quick fix. As it turned out the problem was freezing fluid due to the extreme cold and temperature change, but I'm sure you can imagine the concren of being on an interstate highway in snow with salt spray and trucks and being unable to clear it. Scott is "the" reason I buy vehicles form Herb Chambers. I have bought many cars from that location over the years and have 4 vehicles on the road and being serviced there. Without Scott, I'm sure I would have looked elsewhere, where today, i don't even think about it.Dave Bartlett

moekap

6 de ene. de 2011

After using Davidson Chevrolet in Malden for many years I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was referred to Herb Chambers Chevrolet and a service adviser named Scott Lyon. Scott is the number one reason I have been taking my 2009 Impala to Herb Chambers Chevrolet for service and warranty work. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. In addition to great service the dealership is staffed with a bunch of nice friendly people that make you feel very comfortable.

seashine55

29 de dic. de 2010

Hi!My family has been going to this dealer since 2003. we bought a new 2003 car, new 2005 van, 2 new 2008 trucks.Ever since we found this dealer and service department in 2003, we havent been anywhere else. We think they are great. Scott Lyon is very honest and up front about what you need done. It took us a while to find a service department that we could trust.We cant say enough about the service, the workmanship,and the great people that work there.But mostly the trust that you build with the service department.You always feel welcomed when you walk in. They always let you know whats going on and if you need a ride they are great at getting you where you need to be. We think their #1 when it come to service and workmanship. All of the employees are great! Great job! Maillet Family

wiernusz

29 de dic. de 2010

We had a great experience with Stephanie and Herb Chambers. Stephanie followed up with us post sale to make sure that everything was to our satisfaction, giving us the impression that we were being engaged as potential life-long customers rather than as a one-time purchase consumer. I'm glad to receive that occasional follow-up.

Beverly Guidry

28 de dic. de 2010

I recently visited Herb Chambers for a new vehicle and Corey Stewart was my salesman.This young man's approach, his salesmanship was excellent. Very informative and patient. I've recommended Herb Chambers to my friends and to look for Mr. Stewart.Beverly Guidry

Chucksaldi

28 de dic. de 2010

Scott has been a pleasure to deal with since I took delivery of my truck. The time he takes to explain things to me is unprecedented. Scott is always ready to advise and recommend the best for my truck, routine maintenance or a serious repair is no problem for Scott.

humble4

28 de dic. de 2010

Corey Stewart is a wealth of knowledge and a valuable asset to the dealership. He possesses all of the qualifications of a good salesman. He is respectful, honest, friendly and an achiever. Corey is dedicated to his job and allows you to be comfortable in asking questions. TYW

frankc48

23 de dic. de 2010

I had a very good experience at this dealership. All of the staff was very friendly, curtious and knowlegable. They went the extra mile to fix my vehicle and to take care of me the customer as well. I have done business here in the past and will continue to do so in the future. It is hard to find a group of people who are so dedicated to there jobs and to the customers as Scott Lyons has always shown. Thanks again to the staff at Herb Chambers Danvers, Sincerely, Frank Ciaramitaro

BeverlyR

20 de dic. de 2010

Adam was very friendly and we could not help but notice that he did not pressure us. He was knowledgable about the truck I was interested in buying and gave us valuable information. I would recommend Adam and Herb Chambers to my friends.Sincerely, Russell Vitale

FLAMINGO

19 de dic. de 2010

MR BLANCHETTE WAS HELPFUL POST SALE TOO. HE ASSISTED WITH A RETURN SERVICE CALL THAT WAS NECESSARY. HE WAS POSITIVE AND CLEAR DURING EVERY PHONE CONVERSATION AND VISIT TO THE DEALERSHIP. I FELT I WAS NOT IN A WAR WITH A DEALERSHIP OR SUPERVISOR AS I HAD DOWN THE ROAD WHEN DEALING WITH THEM. MAKING A CUSTOMER COMFORTABLE IS A BIG PART OF SALES, AND I DID FEEL COMFORTABLE IN DEALING WITH PAUL. I WOULD DO BUSINESS WITH HIM AGAIN AND HAVE RECOMMENDED HIM TO FRIENDS.

bfox

17 de dic. de 2010

Customer service advisor Scott Lyon acted in a very professional manner. Scott stated that the vehicle would be repaired and ready for pick-up on the next day and it was. Scott Lyon is highly knowledgeable in vehicle repair and diagnosing a problem with any vehicle.Kevin McCall was the mechanic that worked on my vehicle.Kevin did a great job repairing my vehicle. Kevin has always worked on both of my vehicles and has always done an outstanding job.Scott and Kevin are always very friendly and willing to do anything to get the job done.

georgekaralias

17 de dic. de 2010

Scott Lyons has always been an excellent service manager. He is always professional and attentive to the servicing of our cars. Even when there is a problem that seems to be unsolvable, Scott will go the extra distance to help. He will do everything he can to bring a positive result to the situation.

curtis64

17 de dic. de 2010

Corey Stewart was my salesperson. He was awesome, his professionalism and down the earth attitude made my visit to Herb Chambers dealership very enjoyable as well as rewarding.All of my future purchases will definetely be from Herb Chambers, assuming Corey Stewart is my salesperson.

hoofdella

16 de dic. de 2010

My overall experience with this dealership is based on the sales person whom we delt with. He was knowledgeable, friendly and very helpful. His attention to detail was exceptional. We would recommend this dealership as long as Paul Blanchette was the salesperson helping the person we recommend.

abcToni

16 de dic. de 2010

Paul Blanchette was very kind and personable. He seemed to command a vast knowledge of the automobiles that you have to offer. I did not feel at all pressured to buy like I have felt at some other dealerships that I have been too. I would recommend Paul to my family and friends who are looking for a new/used car. Thank you & keep up the good work! :)

hughsmith

16 de dic. de 2010

Scott is by far the hardest worker I have ever had the pleasure of dealing with. He did an amazing job taking care of the situation with my vehicle and kept me informed of what was going on with my vehicle the entire time it was in the shop. He took what I thought was going to be a nightmare of a situation and made it a very enjoyable experience.

2007chevysilverado

14 de dic. de 2010

I recently bought a 2007 Chevy Silverado from Herb Chambers. It was a pleasant experience from the start. Paul was extremely helpful and easy to talk to. He did not pressure me into buying anything new. He is by far the best salesman I've ever dealt with. I plan on buying any future vehicles from Paul at Herb Chambers.

Josselyn5

13 de dic. de 2010

After visiting eight local dealership I was still unsure of what I wanted. I was not in a hurry and just wanted to walk the lot and look around, i was killing time while my husband was in surgey. I stumbled upon a Dodge journey, i had never heard of them before. I knew right away that was the car I wanted, the problem I didn't want to buy the car without my husbands imput and i wanted to do some reach on the car. Paul Blanchette was wonderful to work with, he was not pushy or overbearing. Paul was very easy to work with, if he didn't know the answers himself he got the answer from somone else. We returned three days later to buy the car, I am very happy with it and would return again and request Paul.

Relates

13 de dic. de 2010

My wife and I were looking for a new car, because the Buick we had had more than 200,000 miles on it. We saw an ad in the Globe for a Chev Malibu at a good price from Herb Chambers. After checking with other dealers, we decided to check it out. The Malibu was nice, but not quite what we wanted. Then our sales assistant Paul Blanchette showed us a low mileage 2009 Impala, which was just what we wanted, was certified, and was priced right. He was very helpful through this whole process. He did not presure us to buy the new car. He made every effort to make sure the Impala was in good shape. He made sure the one problem that we had later with the car was taken care of free of charge under the warranty.

Atkinson02148

13 de dic. de 2010

I hate car shopping...HATE car shopping. Back in September I had to purchase a new (used) vehicle after my car was totaled. I had visited a few used car dealers in the area and felt like I had a big target on my back every time I walked around the lot. I just wanted to leave as soon as the salesmen started to chase me around while I tried to look at cars. I ended up at Herb Chambers after a friend of mine told me about how well she was treated there. I was looking at the used cars when I thought 'here we go again, another vulture' when Keving Fitzpatrick approached me. I was very suprised at how laid back he was from the moment I met him. He wasn't pushy at all and joked around about how some salesmen use high pressure treatment to get you in a car. After looking at a few cars, I decided that I wanted to talk prices on a Toyota Corolla that they had. Kevin was great throughout the entire process. At no point in time did I feel pressured. He offered to show me the CarFax on the car before I even asked for it. Long story short, I bought the car and am still happy with my decision 3 months later. I still hate buying cars but, when it comes time to buy another, I'll go back to see Kevin again! Customer for life.

DoctorJ

12 de dic. de 2010

I visited this dealership looking to prepare myself to perhaps switch to Chevrolet after being a long time Ford customer. I was hoping I would not find a high pressure sales effort because I was not quite ready to buy right then and there. I was greeted by Ted Bouchard and my experience with him could not have been better. I have shopped around in my day and have met some pretty friendly sales people. Not only was Ted engaging and easy-going but he actually knew a great deal about the products. Now THAT is unusual! Although he understood that a sale would not be imminent, Ted was patient, knowledgeable and offered thoughtful explanations and pertinent knowledge. He is a consummate professional and I'm hoping my quest leads me back to him and Herb Chambers. Ted certainly made the right pitch for that to happen.

jfederico

12 de dic. de 2010

I visited the herb chambers dealership in search for a used car. When I arrived at the dealership I was immediately approached by Steven Federico. Although I did not purchase a car that day I had a very pleasant experience. Steven was very knowledgable and helpful. I was not sure what I was looking for and Steven gave me a variety of options. He asked me what my needs were and what I wanted in a car. When I am ready to make a purchase I will follow up with Steven. I will definitely recommend Herb Chambers and Steven Federico to my friends and family.

kids1983

12 de dic. de 2010

I went into Herb Chambers Chevrolet after visiting many dealerships and it seemed that not one sales person had the time for me until I stumbled upon Herb Chambers Chevy in Danvers. I have never felt so comfortable with a down to earth sales person, Corey Stewart. He was absolutely professional understood that I was not purchasing that evening but still went above and beyond! I will be purchasing within the next month or so and will definately keep in touch with Mr. Stewart. He keeps me up to date on the current inventory but yet is not pushy which is exactly what I am looking for. I would like to say kudos to Corey for being one of the most professional car sales people I have ever met. From start to finish everything is kept professional and all about my car purchase (along with a few jokes which is great). I think Mr. Stewart would be a fabulous leader for the dealership! If there were more folks like him I guarantee it there would be many more car sales.Thanks again and I will be back to purchase my Cadillac CTS! Happy Holidays.Cheers!

tmgreer65

10 de dic. de 2010

My husband and I bought a new cadillac SRX. Kevin and John made sure we were happy with the numbers and took the time needed to go through everything with us. We left feeling very comfortable buying our new vehicle and would def. return to do business again with Herb chambers. No salesman approach, just fun, down to earth guys doing a good job at what they do

RAHMAN1

10 de dic. de 2010

I WORKED WITH KEVIN AND EDUART ON FINDING A VEHICLE THAT I COULD AFFORD AND WOULD BE RELIABLE AND THEY WERE A TREMENDOUS HELP. I PURCHASED A PRE OWNED CHEVY CAR AND I HAVE BEEN VERY SATISFIED WITH MY PURCHASE AND WOULD ENCOURAGE ANYONE TO GO TO THEM FOR WONDERFUL SERVICE.

heyjude63

10 de dic. de 2010

Paul was very friendly and did not use high pressure to sell us a car. He was very helpful and provided us with all the information and assistance we needed. His approach and attention made us very comfortable. I would recommend him and his dealership to friends and family in the future.

waterboy

9 de dic. de 2010

Scott Lyon always accomodates me when I have to bring in a vehicle, whether a planned visit or an emergency. I have been dealing with Scott for 20 years and he is the reason I bring my vecles to Herb Chambers. We have purchased several vehicles both new and used from Chambers and will continue to do so.

MEL91380

6 de dic. de 2010

RECEIVED EXCELLENT SERVICE BY BOTH THE SALESMAN AND THE FINANCE MANAGER-I HAVE ALREADY RECOMMENDED THIS DEALERSHIP TO FRIENDS DUE TO THE HIGH QUALITY CARE AND SERVICE THAT I RECEIVED. I WOULD CONSIDER THIS DEALERSHIP AGAIN WHEN THE TIME COMES FOR ME TO PURCHASE A NEW AUTO.

apaixao

5 de dic. de 2010

I recently have become the new owner of a 2011 Chevy Silverado. This would not have been possible without the expert help of Andam Tillinghast and John Scola of Herb Chambers Cadillac Chevrolet. I came to Adam looking to buy a new truck or a slightly used one and within 20 minutes of first contacting him he, he emailed me with a used 2007 Silverdao. One day later he was able to locate a brand new 2011 silverdao, which they had on sale. After deciding that that was the tuck for me he then handed it of to John, where he made sure I got the best possible deal from the banks and threw in some extra goodies for me in the deal. This was my first experiance buy a new car and both of them could'nt have made the process any easier. At the end of it all they sold 2 trucks, one to me, and one to my uncle. I told my uncle about the excellent service and he was more than willing to give it a shot. I will definitely be a returning customer and recommend to anyone who is looking for a new car!!

dvillarroel

3 de dic. de 2010

After a rocky start, Herb Chambers was responsive to my needs and I bought a new 2010 Tahoe from them. I am extremely happy with my vehicle and purchase. My sales person Stephen was absolutely wonderful to work with. He did everything in his power to go above and beyond for us. I recommend you ask for him personally the next time you want to buy a car.

jfm82269

2 de dic. de 2010

I visited Herb Chambers a few weeks ago in November to be with my grandfather who was looking for a used but fairly new used car. My grandfather was greeted at the door by a gentleman who was very welcoming which put my grandfather at ease. My grandfather can be a little pushy at times but the salesman, Paul Blanchette listened patiently and answered all my grandfather's questions and concerns in a way that made my grandfather very pleased.We left the dealer a few hours later with all the paperwork signed to pick up the car later that week.My grandfather left dealership with a smile on his face and told the salesman that "he'd go far in this business." (My grandfather is usually not one to give out complements."I would recommend Herb Chambers in Danvers to anyone looking for a vehicle. The experience my grandfather and I had at Herb Chambers put car buying in a new light for us. We drove to the dealership feeling a little uptight about buying a vehicle and left feeling happy and accomplished. Thank you Mr. Blanchette for taking the time to make my grandfather feel special.

MikeMarchand

21 de nov. de 2010

On Friday, my 1990 Volvo lost its brakes on the way home from work. Just another item on a long laundry list of broken items for this vehicle. On Saturday, after unsuccessfully trying to fix the Volvo, I decided to go car shopping. I went to Dodge across the street, Ira down the street, and then Herb Chambers. I ended up finding a great deal on a GMC Canyon. Herb Chambers has a great staff who went out of their way to put me in a vehicle. The staff helped me find the right truck, test drive it, obtain the financing, which all happened on Saturday. I was able to pick up the truck on Sunday. My hats off to a great team! Steve Federico you're the best!

airyan412

15 de nov. de 2010

In October I purchased a car from this dealership. I told Adam, the sales rep that helped me, I was looking for a lightly used Chevy Malibu. He did a little research for me and found a 2009 Malibu in Seakonk (an hour and a half away) with 37,000 miles on it - mint condition. The next day they went and picked it up for me so that I could give it a test drive. They were very accomodating. This is the first car I have bought from a dealership and the process could not have gone smoother. I definately reccomend going to Herb Chambers Chevrolet Buick and Hummer. I had a great experience and will definately be a repeat customer.

anthony42nato

14 de nov. de 2010

Adam is a great sales man I went there looking for a particular car and he sent me home with a better one. A blueish purple very rare colored 2005 chevy impala with under 50,000 miles on it, great interior no dents no dings, flawless I might say. The best part was the price very very affordable.I am very satisfied with me vehical I would recomend Adam to anyone looking for quality.

annmalouis

18 de oct. de 2010

Found the type of car that I wanted in a used car that was really clean and so far runs great. Salesman was very knowledgable about the car and its controls and accessories. Dealership was very clean and did everything to make it easy to regester and insure the vehicle.

GaryDow

22 de sep. de 2010

Phil went through an amazing amount of trouble for me for some small parts a little while ago. It was a great deal of difficulty for something pretty insignificant but important to me. Phil was as eager to help as if it were a big item and he stayed on it until it was done. Thank you.Gary Dow

susanbrien

19 de sep. de 2010

Scott Lyon in the Service Department is the BEST!! I stopped in on Friday to make a service appointment. Scott fit me in the afternoon schedule, arranged for a ride home, had my car ready by 5 that afternoon! When I picked up my vehicle he even had it washed! He always goes above and beyond for me! Thanks, Scott.

Joanne Graham-Troy

18 de sep. de 2010

I've taken my car to Herb Chambers for service for over 4 years and have been totally satisfied with the professional manner in which I've been treated. I'd especially like to thank Scott Lyons, Service Manager, for always following through and making sure all repairs met my satisfaction. I would highly recommend this service department of this dealership. Don't forget to ask for Scott!

Kevin D

16 de sep. de 2010

Went car shopping last week and after visiting a couple dealers (where I was pretty much ignored) I went into Herb Chambers and was met by Jim Lynn. Jim was sincerely friendly, warm and he patiently listened (& took notes) as I went through my list of requirements of the used SUV I was looking for. Jim found 4 vehicles on the lot that met ALL of my needs; and made sure that I had test driven all of them before asking if one had stood out more than the others. He was knowledgeable of the features each vehicle had and he did a great job answering my questions. At no time did I feel pressured. My trade was a mess, both inside and out (seriously, it was gross) Jim good naturedly kidded me about it as he pointed out the non scratched or dented parts and asked if I wanted a couple of lawn bag to empty out the back seat. In the end though, he got me a pretty good price on the trade. I also mentioned Alexandra, shes the Finance Manager and she was also very patient and helpful and I feel she went above to get me a great rate and to get my payments where I needed them to be.Overall my experience with Jim Lynn and with Herb Chambers was a VERY positive one. I would recommend them to friends and family

m.pomer

13 de sep. de 2010

Absolutely Great!! I highly recomend Herb Chambers Chevrolet of Danvers, and Kevin Fitzpatrick the sales consultant. He took the time to explain every thing to me about my new vehicle, a Buick Lacrosse. It was a pleasure doing business with him and also with Corey, the manager. They treated me like I was family, and showed me around the entire building to meet all the workers and staff. In the future, I will send all my friends to Herb Chambers, without a doubt.Marie P.

echase

12 de sep. de 2010

I bought my truck at Herb Chambers Chevy in 07 the truck was a left over model and had been sitting on the lot for over a year. After I purchased it and started to put it work I have a quiet few problems with it from the wiper blades being totally trashed on the first rain I drove it in to the breaks being glazed over so the dealer ship had to replace the rotors and pads a tie rod coming apart and the last repair the a leak in the rear axles. There has been a few more service issues I have had with the truck that I wish just to forget about needless its been very frustrating have a truck with less than 34000 miles having all these problems with a truck that needs to be working every day. My service adviser Scott Lyons has been just awesome, he has been on his a game every time I am there at the shop. I highly recommend going to see Scott if you ever need work done on your GM vehiclesSincerely Eric Chase

vivnrick

8 de sep. de 2010

Scott was great to work with. Great service, a pleasure to talk to and very professional. I was extremely pleased with his level of attention to our vehicle and service.Scott brought the Hummer right in and gave us a loaner car. He reported what was wrong with the Hummer and contacted us that morning with what had to be done to fix it. The Hummer runs like it was brand new. We are so happy.

Richard Auger

5 de sep. de 2010

On August 5, 2010, I took my 1998 S-10 in to be serviced. I was treated as if I had just bought a new car. This seems like the beginning of a long term relationship. I was very impressed by this dealership, and I will take my other cars here for service.

omarxxx

4 de sep. de 2010

kevin is the most sincere low preasure and knowedgeable sales person i have dealt with for buying cars, ever. i have recomended to people i know that kevin is the man when it comes to buying a car. this dealership should use this man's skills as a model on how to sell a car. Again, thanks alot kevin.

gregie69

2 de sep. de 2010

Scott is the guy I always go to there. He always helps me out from when I'm scheduled for an oil change/tire rotation to my transmission dying recently and he found out it was covered under warranty! Scott will be straight out with you and cuts down the BS as you might get from other dealerships. Helps you out when you need a renatl and gets the job done quick. Returns phone calls and is just overall pleasant to work with when at the Herb Chambers Hummer.

adimattia

1 de sep. de 2010

As always, Scott in the service department was professional, friendly, and courteous.He also made sure that I had a ride back and forth to my office. He explained the problem and the proposed repair completely and gave me an accurate estimate of the cost. The work was done promptly and I was completely satisfied with the quality of the repair.

CHARLIE M

1 de sep. de 2010

BECAUSE OF THE SERVICE THAT I HAVE RECEIVED I HAVE MADE MY LAST TWO BUYS OF NEW TRUCKS WITH THIS DEALERSHIP. ALWAYS TREATED RIGHT FROM MY SALES REP KEVIN THROUGH THE FINANCE PERSON JOHN TO THE SERVICE DEPT SCOTT. EVERYTHING WENT AS I WAS TOLD AND I AM HAPPY WITH MY NEW TRUCK.

xfilecase

31 de ago. de 2010

You have all heard the phrase and moniker "Used Car Salesman". The same applies to lawyers....a few bad apples can indeed spoil the whole bunch. Toss away the stereotypes and welcome to Herb Chambers in Danvers! The only thing missing was the red carpet being rolled out for me. As soon as I walked in the experience was a no pressure or "YOU HAVE TO BUY THIS NOW" environment. If you didn't know any better, Kevin was there to hangout with you and it didn't even feel as if I was looking to buy anything. The entire staff was courteous, professional and most importantly fun. Herb Chambers must have a vigorous screening process when it comes to hiring their candidates for employment. In the hotel business they are rated by the number of stars they can earn. This dealership and its crew has earned my 5 star rating. They only thing missing were the white gloves.Albert AlvaradoNewton, NH

fraska55

28 de ago. de 2010

I bought my used altima from Kevin in June and within 2 days I was driving my car home. The whole process was painless and quick and he was great to work with. It changed my view on car buying and the reputation salesmen get. I would definetly recommend Kevin and herb chambers chevy to anyone looking for a new car.

ctn938

27 de ago. de 2010

I had taken my Buick in for brakes and an oil change. As always, I called Scott a few days ahead to see if it is ok to take the car in. He always says yes or lets me know if he will need to order parts before something has to be done so I am not wasting my time. He recognizes me, my name and my car all the time. This morning when I got to the service door it was a few minutes early. I just shut my car off to remove the car keys from my other ones while I waited for service to open. As I was doing this he must have seen me, opened the doors and told me to pull on it. He remembered what I was having done. When he told me I also needed shocks and to have them done soon as they were leaking badly. Asking him if it would take long to add that he said total about 2 1/2 hours for everything.. it was just about 2 hours when I saw that my car was ready and he was bringing it around for me. Earlier than anticipated.. nice! Anytime I have a question, he always answers then says "we will take care of you". He will always try to get things done in the most inexpensive way and not try to "rake" me on parts or unnecessary service. The mechanics are great; they infrom you of things that need to be repaired immediately or in the near future. It is nice to be warned ahead of time. I know if I run into unexpected problems, I will be given a ride home (and back) or be set up for a loaner. Getting the car back washed and vacuumed is an extra perk too. That's nice. Herb Chambers is the only place I go to since moving back to Peabody six years ago (and also when I lived here prior). I can always count on great service, and no smooth talking to get more money out of me- just the facts, and any options I may have, to get the job done and done right. It is the little things as I have mentioned that make us as customers feel like we are the only ones being taken care of no matter how busy it may be. Friendliness and going the extra step keeps me coming back.

DanyJP

26 de ago. de 2010

Michael and Ryan as well as all the staff at HerbChambers Chevrolet dealer took care of my car. They really ensure that I am taken care of and the service to my car is done right the first time. I live in Woburn and drive past at least 3 Chevrolet dealerships. It's well worth the drive, time, traffic and energy to go all the way out there to make sure my 2006 Chevrolet Avalanche gets the service it needs. They always greet me with a smile and are very pleasant! The dealer provides services and completes it in time as promised. I absolutely recommend this dealership to anyone who wants their Chevrolet serviced.

erik.stuart

25 de ago. de 2010

Mike was great to work with. He and his team figured out the problem with my SUV quickly and Mike was able to break it down so my wife and I could understand what needed to be done. I really appreciate his thoroughness and ability to react quickly so that we could fix the problem.

robertyoung38

25 de ago. de 2010

I went into the dealership for recall service repair. Scott Lyon was an excellent service advisor. He is exactly what I look for in GOOD customer service. Upon walking into the service bay, Scott immediately helped me with fast, friendly directions to completing my recall repair.

claymomoct

25 de ago. de 2010

We own a 1998 GMC suburban that has 386,000 miles. (My husband has a 4 hour commute and we have raised 3 children, college athletes now, who have travelled in this car for 12 years to attend regional and national games and tournaments). The ONLY reason this car is still in active and safe use is because of the competence and exceptional service from Scott Lyon and his team at Herb Chambers, Danvers, MA. Scott is an outstanding person to represent the Chevrolet Buick Pontiac line of Herb Chambers. We have worked closely with him over the past 12 years, as we have fixed or replaced major parts of the car, except the engine. They do an OUTSTANDING job for us. Please contact us if you need further information.

Joyce Snyder

25 de ago. de 2010

Scott Lyon has always been there for me with regards to excellent service of my 2005 Malibu, purchased at your dealership. Scott has always approached the problems arising with my vechicle with fair pricing,concern,and thoroughness. Scott is extremely helpful and courtious. He is a gentleman and an asset to your place of business. I'm so happy I have Scott to turn to when problems do arise. Thank you, Scott!!!

chributler

24 de ago. de 2010

Mike Aganos is very efficient each time I come in for my cars. He is always very helpful and fixes the issue very efficiently. My first encoounter with your company was with him. I came in with my 2000 Park Ave for service and after repairing it I told him I might be looking to get a newer car down the road and he was able to introduce me to the sales department which I later found two new cars and traded in my Park and Grand Prix GT and, hence, left with a new Impala and Tahoe LTZ. Since having him service our cars very efficiently I have become the biggest cheerleader for Herb Chambers. Without meeting him on my original first visit I would not have bought two new cars and have converted from other dealers. This certainly has been a wonderful experience for us in the car industry. Thank you.....

auger.dan

22 de ago. de 2010

I have had my car serviced at the Chevy dealership in Danvers for years and I have always had excellent service due in part to the Service Manager Scott Lyon. He is extremely courteous and always goes out of his way to ensure the experience is top notch.The quality of work at Herb Chambers Chevrolet is always fantastic, and in the rare event a problem reoccurs, it is dealt with promptly. I have tried having service done at other garages for a lower price, but problems, poor quality and lack of trust always sends me back to Herb Chambers Chevrolet.For the quality of work done, and the level of service, the price is fantastic.

briansdad

21 de ago. de 2010

Last month my transmission went in my car. I got estimates from two local transmission places figuring they would be the most knowledgeable and affordable, boy was I wrong. I was terrified at the prospect of bringing my vehicle to a dealership, where I assumed it would cost at least twice as much, again I was completley wrong. I brought my vehicle to Herb Chambers and was really put to ease. Instead of just assuming that my "Transmission was Junk" and charging me thousands of dollars to install a new one like the other guys were so fast to do, Mr Pollock in their service department actually seemed to care about figuring out what the actual problem was and trying to help me out, not just bilk me for my money and get me out the door. After some investigating on his part, he told me that it was actually just a minor problem that could be fixed for about a tenth of what the so called transmission experts at Aamco and the other place (who's name I can't remember) wanted to charge me. I was blown away by Walter's knowledge and actual sense of caring, something which is hard to find these days. Even though I live about an hour and a half away from Danvers, there is no doubt that I will be back to Herb Chambers, and Mr. Pollock any time I need anything done to any of my family's vehicles. I couldn't be more pleased!!

Betsy Ways

20 de ago. de 2010

Over the years, Scott has always provided great and timely service for us. He has been helpful in researching different alternatives and helping to find the best value for our price range. Scott has provided us a solid history of friendship with this dealership ~ first Barron Chevrolet and now Herb Chambers Chevrolet. Great job, Scott!

sidestreet

19 de ago. de 2010

scott lyon is best bar far since my first corvette at age 19 to my currant vehicle hummer h2 scott and his team profided excellent service to me for 16 years and many more to come scott is the very best serviceman around if you are looking for the best service for your automobile check out hummer chevy 114 danvers they are the best ask for scott peter k middleton ma

life101

19 de ago. de 2010

Ryan was very informative and knowledgeble about the issues of the vehicle and helpful in getting the repairs done quickly. I appreciate his attention he provided me throughout the process. I appreciate his efforts in making my process easy. Thank-you Ryan

Daniel123

19 de ago. de 2010

At Herb Chambers Chevrolet, the Service Reprsentitives:Are always friendly and eager to please the customerRemember me from prevous visitsDemonstrtate a genuine concern about problems with my vehicleDeliver the car cleaned and vacuumed at every service....and on timeMake recomendations for needed/future serviceI actually pass several Chevrolet Dealers that are closer to my home than Herb Chambers, but I appreciate the quality of service I recieve so much, it's worth the longer drive - even in traffic.I do not know any employees at Herb Chambers personally, and have no motive for such a ringing endorsement - other than the outstanding service I've have received from that dealership, time and time again.

2006Lucern

19 de ago. de 2010

I am new to Herb Chambers; this was my second visit since the buick dealer in Malden closed.I am very pleased to say that I think the people at Herb Chambers in Danvers go above and beyond. They are very helpful; they do not push a service that you really don't need and make you feel very welcomed.When I heard that Jack left I was a little concerned that I might not receive the excellent service that I received during my first visit. I worried for no reason; Mike was great. He explained what they could do, what they would repair and what they would check again not telling me that I need something when I don't.I look forward to continuing my relationship with Herb Chambers in Danvers and highly recommend them.

dmarie9496

19 de ago. de 2010

I was skeptical about bringing my vehicle into the dealership to be repaired. I have always been told the dealers are very expensive and recomend repairs that are not needed. Walter Pollock was very patient with me and explained everyting in detail. He was very professional and put my fears to rest. I picked up my vehicle the next day and I was very satisfied. I will never go anywhere else. Thank you.

VICTORIASOTO

18 de ago. de 2010

Michael always knows exactly what to do for repairs. Other repair shops I've been to do a lot of guessing. Michael is a true trouble shooter and gets to the root of the mechanical issue with precision and expertise. Instead of doing a lot of needless work, he is able to pinpoint what is wrong with the car and save me money! Thank you!

bigjman6790

18 de ago. de 2010

they were great, service was very professional and i was well taken care of,they were descriptive with me about what had to be done and they took the time to make sure everything was done correctly and with my satisfaction,i would recommend to anyone!!

georgekaralias

17 de ago. de 2010

No Better dealer in the country! Scott takes care of his customers no matter what the problem. And when he needs more information, he always manages to find it in record time. Excellent personality and cordial. We are very happy and have been going to this dealership for at least 20 years.

lfr3967

17 de ago. de 2010

I don't own a Chevy, Buick or Pontiac; I own a Toyota and I go to Herb Chambers for my servicing needs. And I only go to Scott Lyon. He is honest, concise, patient and kind. I never feel like the dealership has taken advantage of me or my lack of knowledge. I feel safe knowing that Scott has checked out my car and done right by me.Many thanks Scott.

Jcef

17 de ago. de 2010

Ryan was very professional, to the point, and i had no surprises during my visit with the service department. Overall, i would highly recommend your service department because of the friendliness and support i received from Ryan!!I will soon be in the market for a new car and will definately be back!

davidbrown

17 de ago. de 2010

I drive over 40 miles and pass several Chevy dealerships to have my car serviced at this Chevy dealership. I feel like Scott Lyon is my personal service consultant and he takes care of me. The entire staff seems very competent. They do quality work, the estimates and costs are explained clearly, and price has always seemed quite reasonable. I would recommend Herb Chambers Chevy to anyone lookin to service their GM vehicles.

colcourt30

16 de ago. de 2010

Absolutely wonderful!! I would recommend this man to any car dealer. He was so nice, took the time to explain everything to me. I feel like i was treated fairly,I would definately do business with him again. You are lucky to have him as an employee. top notch, he knows his stuff!!!!

David Fox

16 de ago. de 2010

We did not know Scot Lyon when we came to this dealer over ten years ago. But throughout the years, we have actively tried to figure out how we can keep coming back to this dealership to get our cars serviced because of Scot. what makes Scot different is the way he approaches customer service. He tries to figure out how he can solve the problem, my problem becomes his problem. He is really remarkable. I am grateful for his service and i look forward to working with him. Makes all the difference in the world! If i ran the business, i would showcase people like him in my organization.

lucianonegao

16 de ago. de 2010

My car was immediately attended to upon my arrival and the maintenance attendant was friendly. The car was ready for me at the agreed upon time. In addition to the oil change the car was reviewed for any potential problems and was washed and the inside of the car was vacuumed.

gege

16 de ago. de 2010

The employee was a pleasure to deal with!! He answered all of my question, with patients and explained what was wrong with my car. It was really nice to have a person take the time to make me feel at ease. I will be back anytime my car needs to be. Its nice to feel like your dealing with an honest person!!! Thanks!!

rich1

16 de ago. de 2010

Brought my Hummer H2 in for service and felt like the service was great. To me, It's not very often I get great service at a dealer, but I sure did this time. I will be back for sure. Also, Ryan was great to deal with. He answered all my questions and knew exactly what was wrong with my truck.

amyt1973

16 de ago. de 2010

I recently switched to Herb Chambers for service on my Malibu. I have been in four times and dealt with both Mike & Ryan and both are very helpful and friendly. They make sure all of my questions are answered and my vehicle is fixed quickly and correctly.

Bina

16 de ago. de 2010

Michael Anagnos is a pleasure to work with. He takes the time to explain any work needed and one never feels he's trying to get you to do any unnecessary repairs. His customer service is exemplary and he's an asset to the dealership. I won't deal with anyone other than Mike!

Crazberi

16 de ago. de 2010

Ryan was very friendly and was great at explaining the issues with my car so I could understand them. The expectations he set in regards to price and when the car would be fixed were also spot on. Service like this, in any industry, is hard to find.

gindifox

16 de ago. de 2010

I love working with Scott Lyon. He is the epotomy of customer service and the ONLY reason i keep coming back to this location even though i live 15 miles away. Scott's the best in the business. HE always works with my schedule and takes the time to understand my needs. I TRUST THIS GUY. These guys give him a raise!!!!!

chris324

16 de ago. de 2010

I purchased my vehicle from this dealership two years back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I also used the Service Department prior to my new vehicle purchase as I have been a Chevy owner for over ten years. Each time I have visited teh Service Department Scott Lyons and his crew have always been prompt, courteous and willing to do whatever it takes to ensure that I am happy with the result. I have never had to return my vehicle for any reason as all problems and concerns are addressed in a timely manner on the first visit. The shuttle service to work is convenient and again the staff is more than happy to assist. I would recommend this dealership to anyone looking to by a new car or anyone taht is looking for a trustworthy and dependable service provider.

ryan20

16 de ago. de 2010

I had a problem with my brakes. Mr Pollock was very proffesional. He made sure My problem was taken care of quickly. It was a pleasure dealing with him. I was very satisfied with the service I was provided. I will always bring my vehicle back there when I have a problem!

BCgirl11

16 de ago. de 2010

If you want your car fixed properly and on time go see Mike Anagnos. He treated me with such respect and made sure I got exactly what I needed for my car, and an added bonus he has a great personality. After my one encounter with Mike, I am only going to have my car serviced at Herb Chambers. I would highly recommend Mike to my family and friends!

Mike333

16 de ago. de 2010

Michael was a pleasure to work with in service. He is honest and direct. He answered all of my questions and offered further recommendations. He spent extra time making sure I was clear on all the service done to my car. I appreciate his dedication to making sure my car was truly fixed. You don't find that in many places. Thanks Michael and I will see you next time my car is being serviced.

Amanda23

16 de ago. de 2010

Michael Anagnos is the most honest, reasonable and realistic Service employee I have dealt with. I assumed I would be at the dealership all day with my service appointment. But, Michael explained all procedures clearly and concisely. He kept me up to date as the repairs/service were taking place. Most importantly, I was only there a short time rather than a whole day! I will be requesting to work with Michael each time I return to Herb Chambers. Thanks for everything Mike!

Elacey

16 de ago. de 2010

It was nice to go to a dealership & be treated respectfully and not feel like I was being ripped off. Michael explained the problems with my car simply & honestly and I didn't feel like I was being sold repairs I didn't need. He kept me informed about my cars status and he wasn't bothered when I asked questions. As a woman customer you rarely get that treatment with any car service. I will ask for Michael next time I need anything done on my car. He was a pleasure to work with.

Will1011

15 de ago. de 2010

I recently brought my Hummer in for routine maintenance, which I have to admit is usually one of my least favorite things to do. I usually find the people working in these shops to be impersonal and only about getting people in and out as soon as they can. I had the pleasure of working with Mike Anagnos and unlike my previous experiences, he made me feel comfortable, was very friendly and explained everything to me in plain english rather than service center jargon. If I had the ability to choose, I would choose Mike everytime and will be sure to recommend him and Herb Chambers of Danvers to all my friends and family.

katievic

14 de ago. de 2010

The reason I gave such a high rating is due to the customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know when I hand over my keys to him that I am going to get the best service available.

happycustomer111

14 de ago. de 2010

Scott Lyon was very helpful in our moment of need. Since, he has been working at the dealership for many years, we only see Scott since he will get the job done. I know the job will get done properly in Scott's hands. He is very kind to all customers at all times.

pkjjajnjj

14 de ago. de 2010

The service that I receive at Herb Chambers is outstanding, due to the wonderful customoer service of Scott Lyon. He always makes the customer feel as though they are number one. He is extremely professional in his manner. The service he provides is outstanding and should be commended.

Angelsin

14 de ago. de 2010

I had the great pleasure of having Scott Lyon take care of me. Scott helped me through the process of repairing my vehicle and I felt completely comfortable dealing with him. He also made it possible for me to get back and forth to the dealership. Thanks Scott for all of your help!

bfox

14 de ago. de 2010

I have been dealing with Herb Chambers Chevrolet Buick and Pontiac for a number of years. I would recommend this dealership to everyone because their service department is great. I have been and will keep using Herb Chambers service department for both of my vehicles. I would not go to any other repair buisness to get my vehicles repaired.

anne.lyon

14 de ago. de 2010

The service department is always very busy and all the employees seem to work very hard. My Service Adviser Scott Lyon is very knowledgeable and always professional. He takes the time to really listen to me and ensures that my car is well cared for by the service team. Scott has always gone above and beyond to make sure my car is serviced in a timely manner so that I am not inconvenienced.

biggs31706

14 de ago. de 2010

Mike was great, he knew i had a deadline and made sure my truck was done on time. I had some tire issues and rotated and balanced my tires twice just to make sure i had a smooth ride. He was informative, he listend and and inspected my truck with me to make sure he was 100 percenton on what needed to be fixed. My truck is now running like it wasbrand new again

Hope Oathout

13 de ago. de 2010

I highly recommend Herb Chambers Chevrolet in Danvers as I always bring my vehicles there. The service is great and I never had a problem with any repairs that have been made. I've always dealt with Scott Lyons in service because he has always been so professional and helpful. He makes sure the job is done right and he informs you along the way. I have purchased two vehicles from this dealership and plan to continue my business with them for future service or purchases. Customer Service is outstanding at Herb Chambers.

mobster007

13 de ago. de 2010

I had brought my vehicle in for service in which Michael Anagnos was helping me. Being unfamilier with cars, I explained the noises an other problems i was having with my car. Michael has a very extensive knowledge about automobiles and told me what is most likely wrong with my car. I had left my car and throughout the diagnosing he had always contacted me to inform me what they found. Michael was dead on when I explained what was wrong with my car when had dropped it off. He is a true professional with his knowledge and provided me with the greatest customer service i had ever gotten. They had fixed my car quickly and with a great price. Although i live in 1 hour away I will always travel to danvers to get my vehicle serviced no matter how small the problem. Thank you again Michael and your technicians.

Barbalily

13 de ago. de 2010

I recently had my vehicle serviced with Herb Chambers Chevy in Danvers, MA. Not only was it the best experience I've ever had at a dealership, I will never go anywhere for service again. Michael Anagnos was professional and took the time to really listen. I got my vehicle back in tip top shape and couldn't be happier!!

your_singing_gal

13 de ago. de 2010

Michael is a great service technician who is accurate and quick. He has good phone etiquette, has accurate estimates and service quotes, and has the car ready at the time he specified. I recommend him to anyone who needs service needs on their vehicle, regardless it its make.

caramac910

13 de ago. de 2010

Mike was very helpful and knowledgable. He kept me up to date on my SUV's status and what I should do in the future to prevent any issues. He also was very friendly. I would definitely recommend him and Herb Chambers Chevrolet to everyone that I know!

Georgiana

13 de ago. de 2010

I recently brougth my car in to Herb Chambers, Danvers, MA. Service Consultant, Michael Anagnos worked with me with the utmost respect and professional manner. Work on my car was excellent and I will no long bring my car to anyone but Mike at Herb Chambers!

marick2

13 de ago. de 2010

Brought my car in for service. Michael Anagnos worked with me to explain what I needed done. He is very knowledgeable and provided great customer service. The work was done right and in a timely manner. I was very happy with the work done and would recommend Herb Chambers to any of my friends.

AC2717

13 de ago. de 2010

Let me just tell you of how I will never bring my vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I have followed Mike from when I first met him at a previous delaership, and his service, the way he treats his co-workers and customers is second to none. Herb Chambers is lucky to have him and should do everything to make sure he continues to do what he does so well, becuase that way it will be a willing combination for company and employee. He is the type of person that if he was in my line of business I would be knocking on the door everyday to pull him into my company. He makes sure that as a customer you understand everything that needs to and should be done to your vehicle, without the pushy, well just pay it cause your vehicle is broken attitude you get from other service advisors. You are never left hanging on what is going on when you are dealing with Mike. It was even better when I found that he went to Herb Chambers because they are known for great service already and adding him to the mix has just upped their reputation for caring for thier customers. I have bought a couple of cars from Herb Chambers and will continue to do so due to their outstanding business model and customer attention, but when it comes to service I cannot deny going with the only person I trust my family's saftey to when it comes to cars and I am extremly lucky that I have my favortie dealership company and service person in one. I would say that Mike has sort of a "service Following" whenever I have to have service there are always people looking for him to speak to him, people that have followed him from past dealerships, and new customers that are talking about the way they were taking care of and will tell their friends or they are the friend that was told to go see Mike, no matter what Make and Model they drive. It is very rare in this day and age to have a dealership as your home or everyday mechanic, and believe it is becuase of him. Do not let me forget that the Mechanics that Mike has for a support staff are great as well - car ready when it is promised, clean when given back, details of what they did (even if Mike already went through it with you), they are just the icing on the cake. I would soley recommend any service department that has Michael Anagnos at teh helm or close to it, no matter the sales end of the dealership. I coudl go on and on and give examples of why my mind is made up that this is the only way to go for auto repairs, but I invite you to see for yourself, that way you could even try to see if you could catch to see if was not telling the truth, I would bet you that the service you get being a first time customer or a long time customer, you will be blown away with how well you are treated! If you want straight talk, no run around, actual repair results, and confidence in repairs I would head to Herb Chambers Buick, Chevy, and GMC in Danvers

Vargasray79

12 de ago. de 2010

Well I have only good thing to say about my experience with Herb Chambers dealership and the people who work there. I went to the dealer to take a look at the new Camaro and get some information about the vehicle. Well that same day I had a test drive, and so many good offers it was just hard to say no. Starting with the Sales consultant Corey Stewart, he was just great in every sence, he understud my situation and found some great options that I just couldn't say no. The sales manager was great too, he helped in great ways. That same day I went just to find some information about the car of my dreams, the 2010 Camaro, I left the dealer just a few hours later being a proud owner of a 2010 Cevy Camaro!!!

terrifaris1

7 de ago. de 2010

Kevin Fitzpatrick, our Sales Representative, introduced my husband and me to Alexandra Robinson when we purchased our 2010 Chevy Avalanche. Alexandra is unique among the Finance Managers with whom I've worked in the past. She is EXTREMELY professional and knowledgeable but is so lovely and personable that we felt immediately at ease. She explained our options to us, took the time to really listen to our needs, found us a GREAT financing rate, and made sure that we had all of the information that we needed to make a good financial decision. Our transaction was quick and hassle-free. We are VERY happy with our new vehicle, and we have NO buyer's remorse thank to Alexandra.

doodie70

12 de jul. de 2010

My experience with Kevin and this dealership was suburb to say the least. My sale was dealt with the utmost importance, professionalism and courtesy. I would recommend this dealership to anyone I know looking to purchase a new and/or pre-owned vehicle.

dogwood69

28 de jun. de 2010

I must say my recent visit to the Herb Chambers Chevy Cadillac Dealership was absolutely superb. I dealt with the most professional Sales person, Corey Stewart. He listened to my every need. I did not plan on buying the evening I went in but my experience was so relaxing and I felt no pressure whatsoever. I ended up purchasing an Equinox due to the fact of the up beat and honesty of Mr. Stewart. I will tell you, we have already recommended quite a few family members and friends to Mr. Stewart and will continue to do so.The delivery of our vehicle was just as pleasaant and we never felt rushed at any time with Mr. Stewart. He Made it known to us that we can call him at any time with any questions or concerns we may have in the future with our new Equinox.We give Corey all A's and will continue to do so.

bc1972

24 de jun. de 2010

the sales dept. was great. friendly and efficient. the service dept. is questionable. i had them put in a automatic car starter, and it took them over 2 weeks to fix everything. they ordered the wrong one, then they forgot that it needs a code to activate, then grease on my visor. why? would my visor have grease. if i did not put in the starter, my experience was practically perfect.

jfrasca

12 de jun. de 2010

I recently purchased a vehicle from Herb Chambers Chevrolet in Danvers Massachusetts and want to take the time to write about the positive experience I had there. I was very fortunate to have Kevin Fitzpatrick as the sales representative who assisted me. He was not only knowledgeable but demonstrated a genuine concern in finding the perfect car for me. I have wholeheartedly recommended Kevin to my family and friends as the person to see whenever they are in the market for a new car.

DiasJax

11 de jun. de 2010

The best atmosphere of any dealership I have ever been in to. Whether I was buying or with someone. The staff was extremely courteous as well as knowledgeable. On top of that, there was literally NO pressure. Having that type of staff really eased the purchasing portion, and made me feel far more comfortable with what I was buying. There was no, "Oh well we have this vehicle", or "this vehicle has some of the options you want, let's look at this one." It was all what I wanted, nothing more or less. That's the way a dealership should be, and I'm glad I found one that is. The sales people are non-aggressive, you can window shop all you want without being interrupted, and when it's time to talk to them, they're more than glad to go over everything with you. Finance was a breeze as well, from top to bottom. I wasn't hassled on any portion of my purchase, as far as interest rate, overall payment or most importantly the final options to choose. Like I mentioned before, everything was what I wanted. That's not to say they didn't go over anything with me, because anything I had a question on they covered in full. I can't stress how perfect of a purchase that was for me, being a young first time buyer, I feel like I received the best care a dealership could offer. My hat is off to the employees of Herb Chambers Chevrolet, and the entire business as well.

Impala12

10 de jun. de 2010

How often can you say that your dealership is an extension of your own family? Herb Chambers Chevrolet-Danvers has been so for over 5 years. I have just purchased my SECOND vehicle from them. Kevin Fitzpatrick, Sales Consultant, delivers nothing short of ourstanding customer care. He is so personalble, professional, and patient!! People equate purchasing a car with going to the dentist for painful shots of novocain and endless drilling. I can only assure you that Kevin will ease the purchasing process and make the whole experience very manageable. I have had absolutely the very best experience with Herb Chambers Chevrolet over the past 5 years, from purchasing vehicles twice, to utilizing their Service Department 100% of the time, and relying on their onsite Collision Center. This dealership delivers the total vehicle experience, setting the highest industry standards for customer care and quality, in my opinion. I have never hesitated to recommend Herb Chambers Chevrolet, and have no doubt that I will continue to do so for a very long time. They are an extension of my own family, in every way. I couldn't be more thankful.

Jane Popkin

10 de jun. de 2010

I had previously had my 2002 Saturn serviced at Herb Chambers Chevrolet. When it was time to look for a new car, I went online and selected Herb Chambers for my purchase. I went there and met salesman Corey Stewart, who was knowledgeable and informative about his product. I told him what I was looking for, and he came up with a match. He is extremely personable and easy to deal with. I would definitely recommend him and the dealership to a friend.

monica32074

7 de jun. de 2010

My family's experience with Herb Chambers in Danvers has been excellent. My husband purchased his pre-owned Avalanche in December '09 and was so impressed with the staff and service that he told them he'd be back in six months to buy his wife a car. Well, six months later we did go back and I'm absolutely thrilled with my 2010 Equinox. Corey is a top-notch salesperson, who is personal and down-to-earth. We never felt any pressure to buy. Everyone at the dealer was great and made us feel like part of the family.

anne.lyon

6 de jun. de 2010

It has been a long time since I have been in a car dealership to purchase a car and I did not have any intentions to do so until my car was recently in an auto accident and totaled. Needless to say, the thought of having to find a new car and taking on a new car payment was terrifying to me. However, the staff at Herb Chambers Chevrolet made this a very pleasant and satisfying experience. I found a car that I love thanks to the help of Sal, the Sales Manager, Kevin Fitzpatrick, Sales Consultant and John Scola,Jr., who helped in the purchase of my new 2010 Chevrolet Malibu.Kevin Fitzpatrick was very patient and considerate. He listened to what my expectations and needs were for a new car and discussed options. Kevin is very knowledgeable with the Chevrolet product a taught me how to use Bluetooth.John Scola worked with me to finalize the deal and complete the financing. There was a lot of information to review and he did a great job at explaining everything. I left his office feeling very comfortable that my new investment was well protected.

Sbigolin

22 de may. de 2010

I just purchased a new Chevrolet Malibu from Herb Chambers in Danvers. Jon Chiavelli and all the staff at this dealership were extremely courteous, professional and friendly. I'm very satisfied with the customer service provided. I am also very happy with my Malibu. I would definitely recommend this dealer to my friends and family.

grim21

15 de may. de 2010

I would like to elaborate on my wonderful experience over at Herb Chambers Chevy in Danvers. I went in on my day off last week to look at a new 2010 Malibu. I was greeted by a great salesman, Corey Stewart who presented himself professionally and very knoweledgeable I liked the fact that I did not feel rushed and was very comfortable with my visit. He took his time in showing me many cars out on the lot and was willing to let me test drive as many malibu's as I needed to. I had then realized that the 2010 Malibu was out of my budget and at that point Corey was able to turn me over to a used Malibu that was in fact within my budget. I have been to many dealerships over the years but have never felt so comfortable and relaxed while visiting Chevy of Danvers. I will be back to buy a Malibu within the next couple of months due to the fact of the treatment that I endured while vising the dealership. I would recommend Mr. Stewart to any one of my family and friends.

rnazzaro1

1 de may. de 2010

I had a wonderful experience working with Brain, Sal and Nick. They were very informative and attentive to my car needs. After purchasing my new car I brought it in for an oil change and not only did they change my oil they washed my car inside and out at no extra cost. I would recommend Herb Chambers Chevrolet in Danvers to all my friends and family.

srpaquette

4 de abr. de 2010

A driver of MANY years who has purchased a substantial number of vehicles, I have NEVER had such a caring, professional, honorable, and pleasant dealership or sales person than I found at Herb Chambers in Danvers. They have sold me and serviced my two vehicles, and they make going for service a pleasure. In a world "infested" with dishonest sales and service people, workers who invent and stretch necessary costs, I have found in Herb Chambers and in Corey Stewart old fashioned dependability and honesty. When it was time to buy my new Buick LeCross, I never even considered an alternate place or person from whom to buy. Corey went "above and beyond" to assist my every need.I have already sent one potential buyer to Corey, and I shall continue to recommend his good name.Corey Stewart and Herb Chambers, I thank you.Sebastian R. Paquette