Carol B

16 de nov. de 2016

I was met in the parking lot by Patrick and he immediately took control of my needs and discussed options with me. He did a terrific job from options to test drive to financing and ultimate lease of car. Office was clean, efficient and comfy. I was very happy with my experience and love the car.

HP

16 de nov. de 2016

Automobile was serviced accurately. Glad I opted to visit the Herb Chambers. Local shop wouldn't have replaced in-warranty parts not requested at the time of drop off. Part arrival took an extra day but overall very satisfied with the repair.

Mhorvath

14 de nov. de 2016

Was met by John upon arrival. Got my request form oil change and rotation heard..called me in hour. Car was washed and ready. Oil change package is great.

Arbios15

12 de nov. de 2016

It's really great to be with an experienced team who knows what they're doing. Brian Madden was an outstanding salesman who helped us get into the right car fast and efficiently.

Lisa

11 de nov. de 2016

Great experience. He worked with me to try and locate a strange tattle on the sunroof and offered further assistance if it gets more consistent Thanks

poleary42

10 de nov. de 2016

800 miles on new CRV 2016.......was told via phone call to come in for software recall related to transmission. Took about one hour or so.)

Nathan Hughes

10 de nov. de 2016

The staff were quick to see me and extremely courteous and invested in my service. I was quickly able to purchase a good car at an affordable rate and the staff was very accommodating about when I could pick the car up. 10/10 stars!

steve

9 de nov. de 2016

Patrick was very helpful and we would recommend him highly! He was accommodating, kind and very informative! We appreciate his help immensely and send our thanks!

mbedard01821

7 de nov. de 2016

I always experience great service when I go to Honda of Burlington. All the Service managers are friendly and knowledgeable and provide great service. June Fraser took the time to explain everything to me and kept me informed throughout the process.

Julie

7 de nov. de 2016

Great experience with getting the service desk, june went above and beyond exceeeding my expectations. One note, my last 2 oil changes i did not feel my car got a true look over, most recently, my battery died the day after my oil change, and i also found that my air filter was completely plugged, would expect a good look over from a dealership .

margec

6 de nov. de 2016

I always have a great experience with Service. June was particularly helpful in explaining the work done. i have and will continue to recommend Herb Chambers.

KLN

5 de nov. de 2016

First time at Honda Burlington... met with Lance Fisher. He totally listened to what we wanted. No pressure, no sales pitches. Very pleased with the entire process, quick and smoothe. Great customer service!

Sooheum Paik

5 de nov. de 2016

I saw great deal on lease, I went there and I got the deal.My sales rep was Sergio anf I would do business with him again.

don1973

3 de nov. de 2016

I went to Herb Chambers Burlington in January to get a new vehicle , originally I decided to buy used car then salesman ( Robert) explained to me how much value buying a new Honda CR-V rather than buying a used one . So finally I end up buying 2016 Honda CR-V. Also because of my good credits I managed to get loan from the same place with very low interest rather than going different bank or credit union. My car is so far so good and I came two days a go for recall and Chris helped me to do all the paper works with out a hassle . As a satisfied customer looking forward come there for my future services because of the good service . Thank You Don Sahabandhu

Nicole Hajjar

3 de nov. de 2016

Excellent service with everything delivered as promised and in a timely fashion.

J. Landis

3 de nov. de 2016

Helpful, courteous, did a thorough job, pleased. They listen to my concerns, take time to explain the service, etc.

Loretta

1 de nov. de 2016

When ever I've had to bring my car in for service (which is a pain to do with scheduling), the service department is wonderful, resourceful and provides excellent service.

TT

1 de nov. de 2016

This is the first dealership I have dealt with where I didn't feel "taken" and was extremely satisfied. Brian Madden was great and being very knowledgeable about the vehicles was a big plus. If you're looking for excellent service, this is the dealership to go to.

Jpass2012

30 de oct. de 2016

i have purchased 2 Honda CRVs from you and have received superb service for many years. John Silver in service has been especially helpful. I have had the best service I could ever ask for.

Openroad

30 de oct. de 2016

I came in with an emergency fix on a Saturday, and Phillip helped me efficiently and politely to have my tire assessed, replaced, & car aligned. My Honda Civic 14 is now road-worthy again.

Rever23

29 de oct. de 2016

The Burlington dealership always goes the extra mile-I've been a customer for 25 years. Irequested a maintenance service and was pleased to also receive a report about what items may need attention in the near future.

Jim

27 de oct. de 2016

My purchase of a certified pre-owned CR-V was a pleasure at Herb Chambers of Burlington. Sergio listened carefully to what I did (and did not) want from my purchase and did not once overplay the salesman role or try to steer me towards anything but what I asked for. I really appreciated that. Khalid was also a pleasure to work with on the finance end and did not push me on options or arrangements that I was not interested in - also very much appreciated. The whole experience was terrific from walking in the door to driving away with my new (used) CR-V. I would absolutely recommend Herb Chambers Honda of Burlington.

mary callanan

27 de oct. de 2016

Very good service. They finished quickly, the waiting area was clean and comfortable. Very nice employees.

Vlado Urban

24 de oct. de 2016

I had a big 100K service and additional more work done on my 2007 Accord.John Silva ( Servce Advisor ) as always very tanetive, professional, and what was promised, it was delivered.Work was preformed well by mechanic,and car was delivered clean and washed.Next day I received follow up call from John to make sure, that all work was done well.I higly recommend John and Honda of Burlington services.Vlado

ten231984

24 de oct. de 2016

I was able to come in on Monday, and drive off in my new Ridgeline with exactly the color and trim level I wanted 2 days later. The only thing I wish was better was the fact that I had to haggle a lot to get a decent trade for my MINI.

Steve S.

21 de oct. de 2016

Ever since I purchased my 2008 Honda Civic Hybrid from Herb Chambers Honda of Burlington I have had my car serviced only by their service dept. Everyone there is friendly, polite, helpful, and courteous. Most importantly, I am never charged for unneeded repairs, and the service rendered is top notch. They score a perfect 10 in my book, and I highly recommend them.

Mike Kunkle

19 de oct. de 2016

This is my 6th Honda. I've only lived in the greater Boston area since early 2016, though, and I was referred to Herb Chambers Honda of Burlington and to Lance, specifically, by a local friend. I was not disappointed. Lance is great at helping you find exactly what you need and Gustavo (business manager) was also excellent to work with for financing. Unfortunately, my first Honda CR-V (purchased 2/2016) was totaled in an unfortunate accident. So, far sooner than expected, I was recently helped by Lance and Gustavo again in 10/2016. I received the same excellent service each time. I highly recommend the dealership and both Lance and Gustavo.

Don

19 de oct. de 2016

Always a pleasure. Great staff and great service. Quality and efficiency. Comfortable waiting area with amenities.

Helen H

13 de oct. de 2016

I love being able to stop by and get a quick oil change on a Sunday morning. I used a coupon given to me from Honda for the service and really appreciated the savings. I also had a recall serviced while I waited in the comfortable waiting area. The staff was friendly and knowledgeable.

JAIRO LIMA

13 de oct. de 2016

Amjad AslamAn excellent professional: friendly. He knows very well what will be best for the customer. Always negotiating with his manager the best for the customer. I am his client for more than 10 years.Thank you Amjad !

KarenHayhurst3

12 de oct. de 2016

They called me when the air bags came in for the Ridgeline and it was done the next morning by 8:00 Job done efficiently. Everyone there has a great attitude and are very easy to deal with.

Hmina, Nabila113

12 de oct. de 2016

We purchased 4 cars with Robbie, we're highly satisfied with his service I will refer him to my friends and family. My other car lease is going to mature by next year I already talked to Robbie about my future car.

kpaula88

12 de oct. de 2016

I've literally been trying to get service to help me out with an update that was supposed to be done on my car before I even bought it, 4 MONTHS AGO. I've called plenty of times and everyone I've talked to say I need to call back and talk to Christine or that they were going to talk to her and have someone call me back the next day. I even talked to the assistant manager, John, last week and he said that the service manager, also named John, was going to call me at the beginning of this week. Well, its the end of the night on Tuesday and I STILL haven't received any call or even an acknowledgement of the situation. Other people have told me that they'd leave messages and the last time I was in there for an oil change, 2 weeks ago, a woman working literally printed off a piece of paper with all my information, wrote in big letters "CALL CUSTOMER ASAP" with my phone number. Well, 2 weeks later and STILL NOTHING. I'm extremely disappointed in the service and although I love my car and my sales rep, Mike Carelli, was amazing, I wish I hadn't ever bought my car from this dealer. Service clearly doesn't care about their customers and just gives everyone the run around until they give up. WILL NOT recommend this dealer to anyone.

kpaula88

11 de oct. de 2016

I've literally been trying to get service to help me out with an update that was supposed to be done on my car before I even bought it, 4 MONTHS AGO. I've called plenty of times and everyone I've talked to say I need to call back and talk to Christine or that they were going to talk to her and have someone call me back the next day. I even talked to the assistant manager, John, last week and he said that the service manager, also named John, was going to call me at the beginning of this week. Well, its the end of the night on Tuesday and I STILL haven't received any call or even an acknowledgement of the situation. Other people have told me that they'd leave messages and the last time I was in there for an oil change, 2 weeks ago, a woman working literally printed off a piece of paper with all my information, wrote in big letters "CALL CUSTOMER ASAP" with my phone number. Well, 2 weeks later and STILL NOTHING. I'm extremely disappointed in the service and although I love my car and my sales rep, Mike Carelli, was amazing, I wish I hadn't ever bought my car from this dealer. Service clearly doesn't care about their customers and just gives everyone the run around until they give up. WILL NOT recommend this dealer to anyone.

DriveOn87

8 de oct. de 2016

Sergio answered my questions and let the car sell itself. On my request he accompanied me for a test drive on both Rte 128 and some winding roads off the highway. No pressure from him, just support and the offer of continuing support after the sale. Both he and the finance person (I'm not sure of his name) were courteous and quick.

HOPE M MARTINO

7 de oct. de 2016

THE SALES PERSON I HAD WAS MICHAEL VISCONTE>HE WAS ABSOLUTELY WONDERFUL. ALL OF MY QUESTIONS WERE ANSWERED SO THAT I COMPLETELY UNDERSTOOD.I LEFT WITH A CAR THAT I LOVE.THIS YOUNG MAN IS AN ASSET TO YOUR DEALERSHIP.

jb

6 de oct. de 2016

It is always a pleasure going into Herb Chambers Honda of Burlington. June is an absolute pleasure and is always extremely helpful, kind and courteous.

Carguy

5 de oct. de 2016

Phil got me in and out, was courteous and got my replacement keys finished in no time and ordered a back up, retained the code and didn't charge me for the code when the second key came in

Steve Pietchel

5 de oct. de 2016

The Service Department is very accommodating with regard to their walk in policy. All of the Service Advisors are very polite and explain everything that was done by the mechanics. They communicate very promptly once the car is ready for pick-up. I highly recommend them to anyone requiring Honda service.

anntk

30 de sep. de 2016

I had a power steering flush, a coolant flush a fuel injection cleaning, an oil change, tires checked, etc. in preparation for winter. The service from everyone at Herb Chambers Honda is always excellent, and it's a pleasant place to wait while your car is being serviced.

sahil

29 de sep. de 2016

Had a great experience with Dane Mello and the entire staff at Herb chamber Burlington. Dane helped me buy a Honda CRV and completed my paperwork and answered all my questions.

Shopgirl.648

28 de sep. de 2016

The process was efficient, organized and the paperwork was quick. The sales clerk was very knowledgable and accommodating. He showed us everything we wanted to see. We are happy with our new CRV.

Happyshopper

28 de sep. de 2016

We were fortunate to work with Patrick Sisk. He is extremely professional and very responsive to calls and emails. All in all a very pleasant experience!

Fred Dewsnap

28 de sep. de 2016

Brian Madden was great to deal with. He was very personable, answered all my questions to my satisfaction and made me feel comfortable with my purchase at Herb Chambers Honda of Burlington. I recommend anyone looking for a Honda or any other vehicle at this dealership to see Brian.

Jacquie Cannan

28 de sep. de 2016

June in the service dept went way above and beyond what I expected to get my car serviced . Some of repairs were under warranty. She called the necessary people and got my rental car covered. When my car was not done on time due to a wrong part ordered, the dealership paid for another day on my rental car which was greatly appreciated.

N.J.Dionne

25 de sep. de 2016

HCH provides no nonsense, efficient and forthright maintenance service.

Mike T

22 de sep. de 2016

I must say, this is the best dealership I have ever done business with. From start to finish, Mike Carelli did everything he could to get me the best price for my trade-in and into the car of my dreams. There were only a few Civic Si's in the area and the best one out of all the Si's I looked at was from Herb Chambers Honda in Burlington. I would definitely recommend this dealership to anyone!! They really know how to treat their customers!!

lmtopaz

21 de sep. de 2016

I must say, this is the best dealership I have ever done business with. From start to finish, Mike Carelli did everything he could to get me the best price for my trade-in and into the car of my dreams. There were only a few Civic Si's in the area and the best one out of all the Si's I looked at was from Herb Chambers Honda in Burlington. I would definitely recommend this dealership to anyone!! They really know how to treat their customers!!

Donna Latz

21 de sep. de 2016

Bought new battery for my 2009 Honda FIT. Judy was very compassionate. She had the tech reset my radio and do a quick check and clean.

hysun96

18 de sep. de 2016

Mark Spinos is very patient to go through step by step and offered us best deal. After sale service is also pretty smooth by answering various questions.

Vineeta

16 de sep. de 2016

Brian was great! He made sure our car was ready for delivery on the promised day and time.

Lorraine

16 de sep. de 2016

I have bought four Honda Accords from this dealership and have been consistently happy with their service department. The service reps are courteous and helpful. The repairs are timely and reliable.

Albert capachietti

16 de sep. de 2016

I bring my wife's car to be service here from 2014 to present and I always look for John flanery as the service manager he is always respectful and knowledgeable for what my needs are for my wife's Honda CR-V thank god for John I always look for him and I will start bringing my 2015 crv for service here thanks John sincerely the capachietti said from Danvers ,mass

Hxie

13 de sep. de 2016

Always like Herb Chamber Burlington! I do not need to book appointment for services. It is professional. They are very no rand always thinking customer first. Excellent communication during the service period.

Linda Lemieux

12 de sep. de 2016

Very helpful professional staff. Listened to what I wanted & drove away w/my new car the next day.

james owens

12 de sep. de 2016

Every time we bring the car in for service we get excellent service.

Gabe

10 de sep. de 2016

I was having issue with my XM radio and the Honda dealership in Burlington, MA did an amazing job.Very happy with John Silva's service and ability to resolve quickly the issue by talking to the provider of my extended warranty after the service technician figured that the poor quality of signal was due to a faulty XM receiver and not a recent car accidentI also want to thank John Flannery for his help during the process and taking care of a car rental and talking to my insurance agency appraiser

Julie

10 de sep. de 2016

I leased a 2016 CRV AWD EX-L. Sergio could not have been more helpful. He explained everything clearly and I was in my new vehicle within days. This is my 2nd experience working with him and I look forward to working with him again when I return in 3 years to turn in my car for a new one! Evan was great. He explained the different coverages and I didn't feel pressured to take any of them. It was such an easy experience. If you want superb service go to Herb Chambers Honda in Burlington. My mom has been going there since '91!

rjham55

9 de sep. de 2016

My rating is a 4.95 out of a possible 5.00. Sergio, my Honda representative was professional, courteous, well-informed and eager to help me in every way he could. The business end of the deal went quickly and very smoothly. All the financial combinations and possibilities were laid out concisely and in terms very easy to understand. Overall I could not be happier with the transaction. The 0.05 points deducted are for the last few items on the last page of the final checklist not being filled out (battery test, etc., and, although the window sticker claimed the price included a full tank of gas, my tank was at 1/2 full when I drove away. Both very minor details, but not perfect. However, Sergio's service was, indeed, perfect. Thank you, Herb Chambers Honda.

gymjoyce

9 de sep. de 2016

Phillip Codner goes oujt of his way to be helpful...he makes my service experience a trusting experience.. He has been a constant reason I go back..before him was John as well.

David Spencer

9 de sep. de 2016

Whether a complicated repair or a simple problem or question, you can always expect to be completely satisfied with the answer to your dilemma. Sales or service, top-quality always!

David

9 de sep. de 2016

Excellent, loved Amjad. He made buying the car a pleasure. Will recommend him to my friends and family.

Fitzp48

7 de sep. de 2016

Great service came in for a oil change which they did they recommended wiper blades as they were wearing out so I had them replaced also.

horrified

6 de sep. de 2016

I made an appointment to have my car repaired under a warranty enhancement. This of course was a problem affecting my transmission that I have been complaining about for years. The service department were aware of the problem and refused to acknowledge there was anything wrong. I finally got the notice from Honda that the repair starts with a software update. I made an appointment to bring my car in for the update. They told me it would only take an hour. Well, I called back two days later to find out that they never made an appointment and do not make appointments for such service. I would have sat there for hours. Nice that they planned to waste my time. They just pretended I had an appointment and when I asked why they did it, they said they didn't know! I would have been late for another appointment had I know they really needed my vehicle for hours instead of the one hour they verified when I first called. The service department is apathetic and a disgrace to the brand. Says a lot about Honda.

Omaris85

4 de sep. de 2016

Always a pleasure coming here. Everyone is very attentive. I come here mainly for service. Phil is always available to assist me with any questions or concerns i may have.

Devaraj Stephen

3 de sep. de 2016

I always go to herbchambers for service for my car CRV..and I always have good experience from staff ..Service personnel always friendly and helpful.

callahjx77

3 de sep. de 2016

Nice quick job and the consideration they gave to covering the work under warranty on a vehicle that was leased from this location was excellent

jpereyra65

1 de sep. de 2016

Sergio was extremely helpful with this trade in purchase. He gave us a number of options and pricing and made sure that we received the financing arrangement that worked best for our circumstances.

Paul OConnor

1 de sep. de 2016

The salesman did an excellent job in helping me purchase the vehicle.

Jpei65

1 de sep. de 2016

Sergio was extremely helpful with this trade in purchase. He gave us a number of options and pricing and made sure that we received the financing arrangement that worked best for our circumstances.

Rosalie Foti

31 de ago. de 2016

This dealership is awesome. I love the way they take care of the customer. They have a great staff from management to valet service. I will recommend them to everyone.

Winnie Lee

30 de ago. de 2016

I like the service.I like the waiting area.The staffs are friendly.

br350

29 de ago. de 2016

I brought my CRV in for the replacement of the airbag mechanism die to the nationwide airbag recall. My car was done on one hour and I was called immediately when it was gone. Always superior customer service!

Denise

27 de ago. de 2016

I have bought 3 new Honda's from Burlington Honda starting since 2002. The professionalism and courtesy from all staff have been greatly appreciated. As a customer, I expect the best from companies once I have vetted them; I am grateful to say they have not disappointed me. Thank you!

jdcor

27 de ago. de 2016

Dane was very courteous and took all the time needed to answer my questions. He allowed me to decide how I wanted to proceed. I eventually chose to lease the car and my intentions are to buy out the lease at the end of 3 years. I really like how my CR-V handles

Mark

27 de ago. de 2016

Cindy was a great sales person, very friendly and not too pushy

Angela

25 de ago. de 2016

The Herb Chambers service department is the best. I was in and out quickly. All of the employees are friendly, knowledgeable and professional. It is very convenient to be able to stop after work without an appointment.

Jsb17

25 de ago. de 2016

I LOVE Herb Chambers. Service department is friendly, efficient and reliable. Chris is wonderful at getting back to you. Waited for my car and done quickly.

huan zhang

24 de ago. de 2016

They did an excellent job fixing the sunroof switch.All the people work there are very police and they are really try their best to help you.Highly recommend!Huan

Berger

24 de ago. de 2016

4th or 5th vehicle purchased here. Our salesman, Rob Kinneen was excellent - knowledgeable, enthusiastic & most helpful. We would certainly come back for future purchases, as well as vehicle servicing.

Colleen

24 de ago. de 2016

I've been leasing my cars for years from this dealership. Clean facility, easy sales people to with with and a quick buying process.

Allene hiriwurz

23 de ago. de 2016

Excellent service and staffCould not ask for better

richard

22 de ago. de 2016

I would like to recommend to any needing service. I love being able to have my serviced on Sunday morning. The service is fast as well as through. Car wash is an added benefit.

Firudin

22 de ago. de 2016

Cindy was so helpful and nice. She helped me to choose excellent car for excellent deal thanks again she is so intelegent and knows the job

LuLu

21 de ago. de 2016

Having been a customer for over 9 years there is no day i left there without a smile. Experienced and respectful service team members lead by Philip and John make everything smooth sailing. No doubt i had to come for a newer Honda because of the trust in your service Team

Howard Andersen

21 de ago. de 2016

Excellent dealership to purchase a vechicle. Sales staff is courteous,knowledgeable and most importantly there is no high pressure salesmanship. Good all around experience.

Dick Patti

21 de ago. de 2016

This was a service call for an annual inspection sticker.The work was performed promptly and well.

clewko

19 de ago. de 2016

I bought my 2011 CRV from your dealership was notified I need to have airbag replacedI keep calling and am told you don't have them yet? And I will be notified when they come in.I really would like this replaced...

JC

19 de ago. de 2016

Courteous service. Timely maintenance, all within the price specified for routine maintenance.

Bill46

18 de ago. de 2016

I haven't bought a car since 2001 and didn't know what to expect. My salesman took me through the process step by step and eased my concerns. Answered all my questions and made the entire process very painless. I leased a 2016 Honda CRV w/AWD and 2 days later I on my way to the White Mountains for a few days of relaxation.I would highly recommend Herb Chambers Honda of Burlington for your next vehicle.

Peter Conrad

16 de ago. de 2016

Excellent service, very fine waiting space for customers.

Patty

13 de ago. de 2016

I can't find words to describe how wonderful it feels when you can talk to someone in your own language, needless to say, when you are trying to explain what's going on with your car. Elvin Rivera was so helpful when he helped me out on August 6. Congratulations for having a bilingual person in your staff!!!!

Thecam111

12 de ago. de 2016

Very efficient. Rob did a great job and called me several times to update me. Very hands on experience. Went well. Would purchase here again

Honda

11 de ago. de 2016

I am Honda customer for over 16 years and the Honda cars are the best. I recommend for every one. Chris Glen at the service department is very professional and has helping me for years.

salter

11 de ago. de 2016

As the owners of four Hondas, we have worked closely with Herb Chambers over the past 18 years. In the past week we serviced one Honda and sold another. The staff's commitment to customer service is excellent and we have 100% confidence in all repairs. We recommend Herb Chambers Honda without reservation. They are the best!

S. A. Day

11 de ago. de 2016

As the owners of four Hondas, we have worked closely with Herb Chambers over the past 18 years. In the past week we serviced one Honda and sold another. The staff's commitment to customer service is excellent and we have 100% confidence in all repairs. Philip Codner has worked with us since the beginning and continues to deliver above and beyond our expectations. We recommend Herb Chambers Honda without reservation. They are the best!

Deborah DiBona

11 de ago. de 2016

Best car buying experience ever. Did not have to spend an entire day at a dealership. Friendly staff great salesperson! Great finance person. It was a pleasure!

Bobandtone

10 de ago. de 2016

Robbie was an excellent sales person that fulfilled our needs with courteousness and efficiency. We would recommend him highly. We leased a new Honda CRV.

Daniel Jerome

10 de ago. de 2016

I purchased a Honda Pilot at Herb Chambers last weekend. The experience was Quick, Easy, and Painless. I came in knowing what I wanted to spend and we had a deal within 10 minutes. The sales associate Mike was friendly and knowledgeable during the entire brief negotiations. They had my new car ready for me to drive home in no time and I still got to enjoy a majority of my Sunday.

John Shutkin

9 de ago. de 2016

A waiting area for customers that was more tech-friendly -- at least more electrical outlets -- would be appreciated.

silver july 2016

6 de ago. de 2016

This was my first leased vehicle and the salesman was exceptionally professional and made the experience very positive. I am very pleased with the vehicle I am leasing.

Kevin Mason

5 de ago. de 2016

I'm always very happy with the service I receive here with both of our cars. We have been coming here for years and will continue to do so.

J. Davidian

4 de ago. de 2016

It is my pleasure to write this review of my experience at Herb Chambers Honda in Burlington. I've used this dealership for the installation of an automatic starter, a manufacturer's recall, and several mechanical repairs. My first visit did not go smoothly due to the service not being able to be performed when scheduled; Chris stepped in and explained the situation and offered to discount the service and everything went smoothly from there. He even went a step further and offered to discount Service on my timing belt after I told him that it was going to need to be replaced.I've gone back to this location multiple times and will continue to do so because of the excellent customer service I was provided by Chris a. Since working with Chris, my experience at this location has always been positive and my car is always ready when promised. In summation, I find Chris to be personable and professional and I would highly reccommend him and his service team at Herb Chambers Honda in Burlington.

Rockport3

1 de ago. de 2016

I had a handful of items with my car that needed to be addressed, including a concerning sound coming from underneath my car. The dealership was able to fix everything but that sound on the first visit. When I brought the car back on the second day, John, the service center representative, did a wonderful job making sure the work was expedited and done to my satisfaction. I have always been satisfied with this dealership's service center and John is a huge reason!

harrym4610

31 de jul. de 2016

I was completely satisfied with my experience in turning in an expired leased civic, and going forward with a new CRV. I wanted a painless transition and I wasn't sure if I would be just returning the civic and getting a vehicle somewhere else, or continuing the relationship. It was up to the Sales Rep, Lance Fisher. I liked and trusted him. I'm in the customer service business so I know what I'm looking for. I found it. I'm happy to tell my friends about my experience at Herb Chambers.

Kayla

31 de jul. de 2016

Excellent dealership. Made the buying process smooth and easy.

Audi/Honda Driver

30 de jul. de 2016

In and out in no time! Needed Ma State Inspection Sticker. The service department has always been great, so i will be back with my Honda CRV to get tires installed before winter arrives.

Susan Woods

28 de jul. de 2016

Great place. If your looking for a car call Sergio. He is one in a million. Service department is great also.

Roy

27 de jul. de 2016

Mike Carelli made this experience a lot easier. He was honest and straight to the point. No BS. That's exactly what I was looking for. I purchased my first car a Honda Accord sport. I will recommend this dealership and sales person to my friends and family.

Joanna1950

26 de jul. de 2016

Courteous service every time . I went in for an inspection sticker and was advised of work that needed to be done, I was very pleased that they were able to order the part and have it ready for me the next day.

Ruth

25 de jul. de 2016

Always satisfied with the service at Herb Chambers Burlington.

Theferland6

22 de jul. de 2016

We just moved here and needed our brakes checked immediately. The service department was very helpful and friendly! June was perfect and very accommodating. We will be back.

Laurie

21 de jul. de 2016

Rob Kinneen was excellent! He made the entire process from start to finish a great experience.

natalie913

21 de jul. de 2016

I had a wonderful experience with Anthony Costa at Herb Chambers in Burlington. Everyone there was friendly, knowledgeable, and efficient. I highly recommend this dealership and this sales person.

Jack 525

21 de jul. de 2016

Trouble lights appeared on my dash board. John Silva wrote the service order and it was diagnosed and repaired in short order. John is always professional and courteous and lets you understand the issues at hand. John is a true asset to the dealership.

john f harrington

19 de jul. de 2016

great service i am verry happy with the great service i recived while at the delership

Brian

19 de jul. de 2016

The sales representative, Brian Madden, was a pleasure to work with. When I need another car, I will happily go back to work with him.

TomNH

16 de jul. de 2016

All of the routine maintenance work was done thoroughly. The wait time for the work was actually shorter than originally estimated. Another fine job as usual.

Jim

16 de jul. de 2016

I had a problem with the air conditioner not working. I spoke with Service Rep. June Fraser who made arrangements for med to come in the following morning. When I arrived she had all the paper work completed and the vehicle was taken in right away. It was found to be a defect that was covered under an extended warranty, and the necessary repairs were made very quickly. During my time there I spoke not only to Ms. Fraser, but to the service manager, and even to the technician who had worked on my vehicle. The amazing level of service was fantastic. I have purchased several Honda vehicles over the years at another dealership. My next Honda purchase will be at Herb Chambers in Burlington. If my experience this week is any indication of the level of customer service you provide, then why would I go anywhere else. Thanks again, Jim Pierce (A very satisfied customer! )

eleanor collins

15 de jul. de 2016

the sakeperson Allen Autino was awesome very helpful great to talk to ..didnt put any pressure on me..which i find great..don't like being pressured into something..he was great to talk to

Ellin Hanlon

15 de jul. de 2016

Sergio provided me with excellent customer service.

Ed Dube

15 de jul. de 2016

Everything that need to get got done in a timely fashion. Reasonably priced. So, ultimately there were no surprises which is what I like. That's it.

Perry

15 de jul. de 2016

My parents and I worked with Patrick a few weeks ago to buy a new Honda CR-V at Herb Chambers Honda in Burlington, MA. Patrick was incredibly helpful and knowledgeable and the entire process went very smoothly thanks to his efforts. Patrick even came in on his day off to make sure that I could pick up the new car as soon as possible. In delivering the car to me, Patrick was very thorough in walking me through all of the car's features so I really felt confident that I knew how to use everything. (He even connected my phone on Bluetooth for me!) Additionally, when I emailed Patrick with an additional question about the car roughly a week after the purchase, he was very responsive and called me right away to walk me through the answer to my question. My parents and I were very impressed overall and would definitely recommend working with Patrick if you are interested in buying a Honda.

Cheryl

14 de jul. de 2016

Went in with a quote from another dealer they matched it so I bought my suv from them! No issues very quick and it was ready when I wanted to pick it up.

William Smith

12 de jul. de 2016

every thing went according to plan. That's all I've got to say. I'm not happy about having to type some more words.

Steve

10 de jul. de 2016

We recently visited Herb Chambers Honda of Burlington as we needed a new car asap. We were met by Mike Visconte and told him of our predicament. After talking for a short while, he showed us what was available and we took a test ride. The car, an Accord Sport, was perfect for us. When reviewing the pricing and payment options, it was Mike who suggested that we could also do a lease.We talked it over and decided on a sign and drive lease. Since we had to wait 2 days to get the color we wanted, he offered us a "free of charge" rental as we both need our cars to get to work.Overall, it was a completely enjoyable experience.Thanks again to Mike for making this so easy for us.

M L Augart

9 de jul. de 2016

Excellent experience. I went to have my car serviced and bought a new car instead. Options of whether to repair or buy new were patiently explained to me without pressure to do one or the other.The service department is excellent. I would recommend this dealershib both for buying and service,

Art teacher

9 de jul. de 2016

Decided to buy a used car. Very convenient dealership for me. Was low pressure and the used cars are clearly priced. Decent trade in allowance. I paid cash so finance guy didn't try to pressure me but I did choose the extended warranty since car was used but certified pre owned.

Rick I.

8 de jul. de 2016

We just bought a Certified Pre-Owned Honda Civic at this dealership (July 8, 2016). We were lucky enough to have Patrick Sisk as our Sales Rep. He was attentive, straightforward, patient, honest about timelines, clear about processes, and very informative about the vehicle we were considering. Once we decided to buy the car, he maintained his attentiveness and interest in our questions. He walked us through the insurance information, and made things happen faster than we had expected. When we came today to pick up the car, he sat with us in the car and went over all parts of the car in clear detail. He even set up our phones via Bluetooth for us! Should you be interested in a Honda, look for him at Herb Chambers Honda of Burlington, MA.Regarding Evan Fotopoulos, Business Manager, I must say this was a pleasant surprise. Usually I find that business managers are pushy, do not listen, and make me want to run from the office. Evan was completely the opposite. He quickly determined what our needs were regarding warranties, did not waste our time trying to pressure us into buying services we did not want or need, and was very open and efficient in explaining how all the aspects of the warranties worked. We did end up buying the extended warranty on our vehicle, but not due to any pressure. We decided it based on his information, what our needs were, and the fact that he did not waste our time. Try to get this man when it is time to meet with the Business side of this dealership.

Hzhu1

8 de jul. de 2016

On time service with a honest estimate, fixed the problems within the estimate, every time I visited them. I will recommend other people to use their services in the future.

Neil A Massa

7 de jul. de 2016

I was only going to browse, not to buy anything, it was spur of the moment, but Cindy was very helpful and made the whole experience enjoyable.

honda crv

6 de jul. de 2016

I had my airbag replaced -- June was awesome keeping me informed--the vehicle needed a battery and a sticker -- awes everything was done for me when I picked it up! and then I had my brakes replaced and air conditioning serviced once again -- everything went smoothly and June kept in contact ...no surprises!

Venkataramana R. Chavva

5 de jul. de 2016

Good Service. Doesn't have to wait much time. Everybody behaves very well.

Matt

4 de jul. de 2016

Great service quick. I couldn't submit this response until I wrote at least 50 characters. I liked my service, but only filled out the review and wrote a response because of the email request for one, indicating that if I didn't select 5 stars for everything that it meant they "failed." I don't want to write at least 50 characters though and think this review site is stupid. I won't be responding to further requests.While I'm at it, I might as well include that part of why I was happy with my current service was because I've been conditioned to think anything is better than the service I received at Herb Chambers of Burlington, MA a few months ago. On that service, they forgot all about me and everyone in the service department left without returning my car. They didn't ask for a review that time though.Thanks for not letting me just get away with less than 50 characters. I've since amended a few of my responses to more accurately reflect my true opinions, even though I did like the guy who helped me this time.

Tinabina

3 de jul. de 2016

I bought my 2013 Civic from Sergio about 4 months ago, and it was the best car-buying experience I have ever had. Unlike other sales people I've dealt with, he never pushed me in any way, just gave me the information and answered my questions, so I could make my own decision. It was quite refreshing!And last Saturday I brought my car in for service, and even though there was a pretty long line when I arrived, the staff was very efficient, so the wait was not as long as I thought it would be and my car was ready in a little over an hour! I will be back for service in the future and I will recommend the dealership to anyone I know looking for a new vehicle!

Riz

3 de jul. de 2016

Everything was great besides having to listen to the service receptionist complain about how long she had worked that day (10 hours, no break) she proceed to then complain about all the annoying customers calling all day long. She sat in her iPhone while I was waiting to pay for 3-5mins. The guy that helped waited on me, I forgot his name, was amazing and came over and had someone ring me out.

Hary Leer

2 de jul. de 2016

John was very professional and knows all aspects of the service plan. I am very happy with the service and would recommend my friends to bring their cars for service.

Barbara1078

2 de jul. de 2016

I leased a Kia Soul 3 years ago from there. The lease was up so I went back to lease another Soul. Everything went well with Ramon Amill, thank you

kgrieco

2 de jul. de 2016

Patrick Sisk was very helpful, explained the features of the car, took us for a test drive. I made the decision to purchase about a week later. After some negotiation with a manager, the price was determined, Patrick had the car ready as promised within a couple of days.

Bill Kelly

1 de jul. de 2016

Our Salesman, Patrick Sisk was very knowledgeable and helped us with the purchase without being too pushy. He kept in touch with us through the whole process. Falility is not the greatest because they do not have enough space, but I would recommend anyone looking for a new Honda to go there and ask for Partrick!

mike P Perry62

1 de jul. de 2016

the service dept was very nice to me didn't have to wait long the price was reasonable.I would recompensed to a friend thanks

Tytta

30 de jun. de 2016

The person from the Service department was very helpful, I was Satisfied 100% thank you very much for your help and careing. the Best dealer Herb Chambers Honda of Burlington!Recommended.

Girma Beka

27 de jun. de 2016

I just drop by after work (around 5 pm) they took my car for Oil change, registration re-nwall and tire rotation. With in an hour I am on my way home

norman

27 de jun. de 2016

Communication was friendly and clear. Service was quick and timely. It was highly recommended. Thank you.

Jessica M.

26 de jun. de 2016

Great experience overall! Was treated fairly and all options on the car were explained very thoroughly!

Masood Akram

26 de jun. de 2016

The whole transaction about buying the car went very well. Staff was very friendly and helpful.

MM

22 de jun. de 2016

I have been bringing my Honda Pilot to Herb Chambers for several years and have been impressed with the quality of their work. They are not the cheapest option for service but they do great work and consistently get the work done before the estimated time.

Shawn

21 de jun. de 2016

I came in for a routine oil change. My car was also experiencing a "Check Tire Pressure" warning and the technician found a screw in one of my tires and plugged it with no questions asked. After the oil change and plug, my car was washed and vacuumed and I was out and on the road in about an hour.

iaabojim

21 de jun. de 2016

As a repear lessee I am happy to recommend this location for a place to to business with. Amjda and I have worked on 3 different leases and he does a very good job understanding my needs, showing alternatives that are availlable, and actually found a program that was available to me that saved me some nice money. It's not often that you expect to see the auto sales person finding you savings but at Herb Chambesre dealerships that is standard procedure.

Steve

20 de jun. de 2016

June Fraser was really good in coordinating the service work for me - friendly, prompt to call me with the status, and good at explaining the needs.My Honda, a 2010 Accord, is having some trouble, typical of models of this age/type, and is in line to probably have major call back work done, by Honda, for the engine's rings and seals.I think that the explanation of all this - monitoring period, and then process of repair and payment and so on, needs a "big picture" explanation to the owner. June did this explaining to me, but still this need and process was a bit of a surprise and needs to be simply explained. Steve

danielmurphy1

18 de jun. de 2016

Thanks for a quick and painless turnaround. We felt well taken care of during the entire purchase and pickup process. Thank You Herb Chambers Honda of Burlington!

Eletric

18 de jun. de 2016

The service was great,wait time fine. Information on some auto body work was informative. I will come back for future service. The indicator signs are informative for service time.

Repeat buyer

17 de jun. de 2016

Senior Sales Representative Sergio Urquijo is very easy to work with. He is why I have used the dealership for my personal leasing and purchasing needs over the last nine years.

andrea

14 de jun. de 2016

The team at Honda Burlington is awesome! I love that I am able to schedule a slot for my oil change, and they have it in and out- vacuumed and washed as well! Always so friendly. I didn't buy my car there originally, but will certainly keep on visiting in the future for service!

Steve Ruggiero

12 de jun. de 2016

As usual a very positive experience. The staff in the service department is second to none. Christine Waddel and John Flannery work hard to respect me not only as a customer but as a person. The service after the sale if far more important the sale itself. This service staff exceeded even my expectations. Impressive and if Honda produces a model I love, I would choose this dealership solely due to the excellence of its service department. But right now and as a Pilot owner, Honda has destroyed any interest I would have had in buying a new Pilot. The overall body design looks exactly like a minivan and the Odyssey. In mine and many existing Pilot owners, Honda has lost me as a customer. Honda no longers sells a model I would consider purchasing. Due to the fact that I am now in the market for a new SUV I have been test driving vehicles from several different makers. Bring back the Pilot.

BradyGoodwin

12 de jun. de 2016

Brian Ritchie was very competent and efficient. There was no pressure. We had a price, year and mileage range to meet and we basically did.

Lynnxmichelle

11 de jun. de 2016

This is a great dealership. Patrick is the best!! I will probably come here for the rest of my life. TJ was very helpful and considerate.

Chris DiMeo

10 de jun. de 2016

Chris Glen explained the service steps required to complete this fix and despite the long wait, the service was completed with excellent results.

Bob C

10 de jun. de 2016

Buying a new car met with Amjad Aslam who was great at finding the right car and plan for me. next met Khalid Saissi who help with finances. With both their help I was able to drive out with a new 2016 Honda.

DannyO

10 de jun. de 2016

2 cars and almost 400,000 miles - great service department. I've been coming here for 10 years. I live over an hour away but coming back because of the quality of the people and the service.ThanksDan

author author

9 de jun. de 2016

very professional. I trust that I am getting the appropriate work done.

Elaine Harrison

8 de jun. de 2016

#4064 Philip Codner was very professional, courteous and helpful. In addition to my oil change request, I had asked for replacement wiper blades. He advised they had been cleaned and it was not necessary to replace them. In addition to saving me that expense, he voluntarily applied a customer coupon which produced an additional savings. As always, we are very satisfied with Herb Chambers Honda service department.

Gerry

8 de jun. de 2016

Dropped the vehicle off Sunday evening after booking appointment online earlier in the week. Received a phone call Monday around 12:00Noon the vehicle was ready and could be picked up anytime.This was for Safety Recall notices from Honda. The vehicle was purchased at another dealer but I was extremely pleased with the Chambers experience, and would recommend them to anyone.

Jeff Z

8 de jun. de 2016

I found the whole experience from beginning to end very easy and a very pleasant experience. The salesman (Robert Kinneen) answered all of my questions and concerns promptly. He explained the whole process in a concise manner and met all of my needs in a timely manner. The dealership made the whole experience very enjoyable overall.

gkachen

7 de jun. de 2016

The service provided by Chris Glen and the Service Department continue to be superb. Chris has helped me over the years with excellent service--very responsive and helpful with all issues.BTW, Chris provided the service, but his name is not listed!!!! Sergio provided the information on how to lease a car--which I eventually did do!!Thanks very muchTake careGeorge

Kelly494

5 de jun. de 2016

I went into the dealer in a Saturday which I never do thinking it is the busiest day since most people are off for the day. I was in and out in 2hours . John Silva was great he kept me updated throughout my wait so I never felt like I was in limbo.

betty

4 de jun. de 2016

i had a wonderful experience taking the shuttle. The driver was extremely helpful. He did his best to bring me to work on time for my meeting. i got the 6 oil change package as recommended by the service people. hope it's a good deal.

Pilot2

4 de jun. de 2016

Good service department, John is very friendly and helpfulAmjad is very nice friendly and knowledgeable. The pilot cabin is loud and my windshield needed to be replaced two times.I loved my first pilot, I don't love my second pilot.It was expensive and it is just ok. I think it is a flaw in the design.

Gaage31

4 de jun. de 2016

Sergio was excellent. It's my 2nd car with him. He makes it very easy over the phone and in person I have recommended him to friends

Pilot owner

3 de jun. de 2016

Good service every time we use them every time every time

Marco

1 de jun. de 2016

Scheduled my appointment online and got right in. My inspection was done quickly even though they had a high volume of customers having work done. I will need some electrical work done on the car next and I will definitely be taking back to this dealer.

laura goldin

1 de jun. de 2016

As usual, I received outstanding, highly courteous service, as prompt as possible and with very knowledgeable staff.I am 110% satisfied with Service at Herb Chambers Honda Burlington.

tapanironni

30 de may. de 2016

An easy purchasing experience. They took care of everything the same day and we were able to take a good test drive.

Sokhom

29 de may. de 2016

I was leasing a car and Sergio who help me was an exceptional saleman. He made car buying a pleasant experience. Great man

James H. Latimer

28 de may. de 2016

On one of the busiest days of the year, they found time to fit me into the schedule, plus the expert mechanic quickly found the reason for the mysterious clanking sound was a broken connecting (stabilizing) rod. So happy to be rid of the annoying sound after more than a year wondering if there was something wrong or not. I appreciate the courtesy, careful listening and thoughtfulness of the service coordinator.

Lch

27 de may. de 2016

As always pleasant staff and efficient mechanics. Thank you to John and Chris Glen in the service department. It is always a pleasure. The End

Joanne Holton

26 de may. de 2016

Thank you for making my trip to the dealership pleasant. Chris's professionalism and expertise made the experience worthwhile and efficient. Thanks for all of your help to get my windshield wipers and tire gauge fixed. Grateful Honda customer!

Ray

25 de may. de 2016

The whole process was an excellent experience. I worked with Amjad and Gustavo.

Janet

24 de may. de 2016

Fast and efficient have been going there for years. Clean facility. Purchased oil change package when purchased car and am very happy I did. Will probably buy another one.

Kaliappanadar Nellaiappab

24 de may. de 2016

good job by all members of Herb chamber, I got ride also, while my car was repaired.

jenntorp

24 de may. de 2016

I was very pleased with our Sales Person, Patrick Sisk. I shopped at more thana few Honda dealerships. I knew I wanted the Honda Pilot, and what options I needed to have. Patrick was knowledgeable, patient, respectable as I shopped for the car without my husband. I was very pleased with his fast efficient service and his gentle demeanor. I appreciated that he was patient with my many questions! Patrick has a great way about him & I would suggest asking for him if you are shopping for a Honda!

Rajni90

24 de may. de 2016

Great customer service and very friendly staff. Would recommend to my friends and family. I really like the feel of the van. It rides very smoothly.

AArpino712

24 de may. de 2016

Our salesperson was Amjad. His knowledge on the cars gave us the assurance that we were at the right dealership.He presented us with options based on our needs and then excused himself in order to give us private time to discuss them. We were never pressured and as a result we felt right about the decision to purchase from Herb Chambers Honda.

Greg Miller

20 de may. de 2016

Very well done. MY CRV was serviced more quickly than I expected. Very efficient!

Thomas Casey Sr.

20 de may. de 2016

Extremely professional sales associate Patrick Sisk. He was very easy to speak with andvery experienced in dealing with his customer base. I am a senior citizen age 70 andPatrick treated me with the respect of his own parent. He completely understoodmy needs and focused exclusively on those needs and did not try to sell me a differentor newer vehicle to boost his sales commissions. Patrick is excellent and Herb Chambersis very fortunate to have him represent Herb Chambers.

John Mandracchia

19 de may. de 2016

Mr. Anthony Costa was very helpful and professional and I had a pleasant buying eperience with Anthony. He as a bright future with Herb Chambers. I feel that I got a great deal with Herb Chambers Honda of Burlington.

David

19 de may. de 2016

I worked with Rob. K and was very pleased with the level of service I received. I went to a handful of other Honda dealers and it was at Herb Chambers where they were the most straight forward and didn't play any games. I went in told Rob exactly what I was looking for and that I wanted to get some numbers. He asked a few questions and told me to wait 5 mins. He came back with a printed out sheet of numbers. Even the follow up was what I expected. One call to thank me for coming in and letting me know that if I had any questions to call his cell anytime. It took 2 weeks to make my final decision and I'm glad with my recent purchase. I would recommend Herb Chambers Honda to anyone I know looking for a Honda vehicle.

poleary42

19 de may. de 2016

Everything went smoothly as it was a regularly scheduled maintenance appointment. Oil change, tire rotation and car wash. No complaints here - everyone very professional there.

Beachlife

19 de may. de 2016

This is the 4th pre-owned car we have purchased in Burlington and have always been pleased with the experience and the cars. We identified a car on-line, went into the dealership and had the car purchased within an hour and a half. The salesperson even delivered the car to us on Cape Cod. Great experience!!

kaio

18 de may. de 2016

Came in as my alarm was going off on one of my cars (did not even know which car).They checked the first and found nothing wrong. Found an issue with the second one and fixed it at half the price of just the diagnostics of one car!

Joan L. Farr

16 de may. de 2016

Leasing the Honda CR-V was a very easy and pleasurable experience. Lance was very thorough in explaining everything to me. I would certainly recommend Lance and Herb Chambers in Burlington to anyone that I know who is looking for a new vehicle.

crv2010

16 de may. de 2016

Mike, I believe his name was got me in and out of there within 30 min on a Saturday. I had planned on being there for a while especially going on a Saturday but to my surprise it was a breeze ...as I was able to accomplish more than expected that day with my little time spent at the dealership...I have also had a Great experiences with June Fraser who is wonderful also! I don't remember filling out a this for my past visit to this Honda location but maybe I did. Wanted to mention Rob can't remember his last name is a sales person who I met on his first day on the job over 5-6 years ago who whenever I come in there always greets me with a smile and chats with me (he was there this past visit ;-)...I must say everyone there is Awesome....it's a pleasure doing business at Herb Chambers Honda of Burlington.

Kay

15 de may. de 2016

very good service, was a standard regular scheduled maintenance.

Odyssey 2015

13 de may. de 2016

Met all expectations. I'd let people know that Bickford's is just two blocks away. A meal there made the wait that much easier.

S

12 de may. de 2016

Purchased a certified vehicle. Overall happy with the transaction such was much easier transaction than my last purchase at a different dealer?

AS

12 de may. de 2016

Came in to buy a new car. Was met with a friendly sales representative Amjad who made the whole process of buying the car very pleasant. He never seemed in any rush, was always willing to hear us out on any questions we had. Wonderful experience all the way through till I took the car out of the showroom.The finance representatives were good too and provided good customer service.

molly love

12 de may. de 2016

Sergio was fantastic. I Would definitely recommend this dealership to any one wanting to buy a Honda. There was no pressure from the salesman. We told him what we wanted & that was that.

bcb70

12 de may. de 2016

Came in to lease a new Accord (my 5th here) and was in and out quickly. Both Amjad and the sales manager made its very pleasant experience. There is a reason why I have leased five vehicles from here.

MQ

10 de may. de 2016

This is a nice place with a great staff. They even have coffee and a cooler of ice cream available.

LJBiker1

7 de may. de 2016

Service personnel was persistent enough to locate the rattle. They really go out of their way to be helpful. This has been my third Honda that I have purchased and serviced at this dealer, in large part because of the service.

Nathan

6 de may. de 2016

Great service at this Honda dealer. It was prompt in and out.The advisor is very knowledgeable of the Honda cars.

jfr152

6 de may. de 2016

I found the staff to be friendly, knowledgable and extremely friendly. They checked on my other concerns and I was called within 2 hours to pick up my car.

Jeff

5 de may. de 2016

Do not like to be pressured to buy/lease vehicle. Very happy with salesmanship approach when I walked into dealership. I felt I was given a good deal

Karen

4 de may. de 2016

I dealt with a wonderful Sales Rep. named Anthony, who made purchasing this car an enjoyable experience. I purchased the first car that Anthony showed us, so obviously he was listening to our list of needs.

el viejo

4 de may. de 2016

Excellent, friendly service rep. Answered my questions and followed up on my concerns. Everything I wanted was done in about 70 minutes--very reasonable time.

PA

2 de may. de 2016

I recently purchased a 2016 Honda CRV. This is the third car I have purchased at Herb Chambers Honda of Burlington. My sales person was Michael Carelli. He was knowledgeable about the car and the process of negotiating the price was painless. My car was ready when promised and Michael took me through all of the systems one by one. Everyone I have dealt with at Herb Chambers Honda is very helpful and accommodating.

Puppy123

30 de abr. de 2016

My sales person was Brain and he was great at going over the car function, price, and recapping everything when picking up my new car! Very friendly!

JP

28 de abr. de 2016

Service rep was friendly, prompt, courteous, very helpful and accommodating. Pleasant to deal with - Excellent. I go to the Burlington location for service for convenience; purchased in Boston because I was looking at a Mini Cooper, Toyota and Honda and could find all three dealers close together for the purpose of looking at different vehicles.

Susan

28 de abr. de 2016

Everyone was friendly the waiting area was very comfortable job well done I was taken right away . I was pleasantly surprised the amount of time it took to complete

eping

28 de abr. de 2016

They provide the excellent service as always. It will be great if they can either provide a private room for customers using cell phone or have a sign there for "not using cell phone".

Hondafamily

27 de abr. de 2016

The entire staff at Herb Chambers Honda in Burlington takes pride in treating the customers like we are their family and friends which makes the difference.

Anatoly

25 de abr. de 2016

At the dealership, I was met by June who helped arrange replacement of a door handle bracket recalled by Honda. She was very helpful and friendly all the way through. Also, it was a pleasure to see her chatting with my 8-year-old son about the Red Sox.

Daniel Cuoco

24 de abr. de 2016

I was very pleased with the overall professionalism of the staff, in particular, Gerry Salois and Lance Fisher. They couldn't have been more accommodating. They were very generous with their time, and answered every question I had to my complete satisfaction. I've worked with this dealership in the past and consider them the best dealership I've ever worked. That is the reason I keep returning every three years. I heartily recommend them to anyone looking to purchase or lease a Honda.

chris

24 de abr. de 2016

great service people friendly, no hassle. identified problem and fixed it very quickly while I waited.

Jane

24 de abr. de 2016

Had great service was told up front everything about my options also options on I had to choose from everything is very easy here happy customer

Coupe

24 de abr. de 2016

I had overall a friendly and helpful experience. The experience was informative and efficient. I felt I received a fair price for my new car purchase. Pat took a lot of time with me to explain features of the car and efficiently got me through the paperwork.

Dave Spencer

23 de abr. de 2016

From management on down through sales, mechanics and even the car-washer, always top-notch.What more can I say??

Cindy3347

22 de abr. de 2016

I leased a car for the first time in November,2015. Mike and Bill were patient and I trusted them. I brought the car in for Service on April 20, 2016 . I had a nail in the tire. I was met by June who was pleasant and helpful. My tire was fixed. They even cleaned and vacuumed my car and I was on my way in about a half an hour. Excellent experience!

Fasttransaction...

22 de abr. de 2016

People are very helpful and they finished the transaction fast. I bought the car Sunday night and I was able to pick it up on Monday afternoon. They are easy to work with.

321frank

22 de abr. de 2016

everyone was nice and no pressure to buy . mr kineen was the best sales man I ever had make you feel comfortable and tells you anything you want to know about the car

CristalD

20 de abr. de 2016

Being a women and buying a new car it's very intimidating but 1 minute into meeting Brian M (my rep) I felt super comfortable! He made sure I understood everything and helped me find my perfect 2016 Honda Accord at a price that I could afford!! Thank you! I am super happy and satisfied!!!

Cristal718

20 de abr. de 2016

Being a women and buying a new car it's very intimidating but 1 minute into meeting Brian M (my rep) I felt super comfortable! He made sure I understood everything and helped me find my perfect 2016 Honda Accord at a price that I could afford!! Thank you! I am super happy and satisfied!!!

28

20 de abr. de 2016

Friendly, accommodating staff. I went to purchase a back up key. They noticed my break light was out and replaced that also. Reasonable prices and prompt service.

Laura

19 de abr. de 2016

I had my oil changed and asked the representative about 3 recall notices. One was the airbag and knew that they would be coming in mid July. Then I had another recall regarding upgrade software for the battery which they did along with my oil change and the third was a recall on my weather strip which will be done sometime this week when the part comes in. I was very satisfied with the work that was done on Sunday.

V.Forbes

18 de abr. de 2016

Great customer service. Valerie was extremely helpful and provided exemplary customer care.

Antonietta Mario

17 de abr. de 2016

Excellent experience with the service of my vehicle. We have been customers of Honda Burlington for many years!

Leahmarlee

17 de abr. de 2016

Took my car in for an oil change and ended up with a scratch/side swipe on my passenger front door. I couldn't believe it. Service told me they would fix at no charge and I am expecting a call from herb chambers on Tuesday. I hope you find out how it happened and I hope you will be more careful with your customers cars.

llc

17 de abr. de 2016

Our experience was extremely smooth. Everyone was very professional. Lance was very professional and made us feel very comfortable. Would recommend him to our friends.

T R

13 de abr. de 2016

Had a major recall for a Honda Accord. The service rep walked me this particular problem and the service went as planned. Totally satisfied.

Cathy

13 de abr. de 2016

Was very happy that there was no pressure to buy the car. The entire experience was very relaxed. There is not much more to say.

Doreen

12 de abr. de 2016

I have used Herb Chambers Burlington service department for 10 years. Based on their outstanding servicing of my vehicle, and an outstanding service representative in John Silva, I met with Allan in Sales to purchase a new Honda Odyssey. My expectations were exceeded. Allan is a professional, courteous, and knowledgable sales agent. I am extremely pleased with my new vehicle and will definitely continue utilizing the service department.

Cuc

8 de abr. de 2016

Awesome service! Every salesman was polite. Alan was helpful and made sure we were satisfied what we were looking for.

wendall

8 de abr. de 2016

very good service, nice facilities and service personals are friendly and helpful

Molly Cerny

8 de abr. de 2016

Lance Fisher was my sales man at Herb Chambers Honda of Burlington. He was knowledgeable, friendly, and did not pressure me during the entire sales process. He simply guided me to a be chicks which suited my needs and I'm extremely satisfied.

David Blacklock

7 de abr. de 2016

Its only been a couple of days, but great so far !

Brian

7 de abr. de 2016

Brought vehicle in for oil/transmission fluid change as well as for a starter relay issue. My tires were also rotated and the vehicle received a wash and looked brand new again! All the work was performed in a timely manner and at a price I was happy with.

Jess Arlington

5 de abr. de 2016

Service was just an oil change and a wiper install. Bit more of a wait then normal, but I went in on a rainy Saturday.

Honda

3 de abr. de 2016

The sales and service department both have excellent customer service. I purchased my last vehicle from the same dealership, and they were prompt and courteous in both the sales and financing.

Matt

1 de abr. de 2016

Good, quick service. Friendly and helpful. The toy bin occupied my son while we waited too.

Debra Bonica

31 de mar. de 2016

The gentleman who helped me at the service center was very kind and polite as was the receptionist at the front desk. Also , to my surprise my car was washed, and the repair work was done quickly !

Mac

31 de mar. de 2016

Make sure to ask about coupons if you don't have any. They will honor what is available. The service rep was friendly and answered all my questions.

Rhonda Pinette

30 de mar. de 2016

I have been bringing my vehicle here for servicing for years and I think the service is excellent. Everyone is so nice and helpful.

service, joe978

30 de mar. de 2016

I brought my CRV in for scheduled maintenance. The work was done as was explained to me by the service rep (Chris). Chris summarized the work after it was completed. I also had a question regarding another maintenance issue. Chris explained the procedure for performing that service and scheduled a time to do that.

Riaz Kha

28 de mar. de 2016

I am an old customer and very happy to come from North Haven, Ct., for service of my HondaAccord.

SpacemanSpiff

28 de mar. de 2016

In buying my certified pre-owned Honda CR-V, I had a great experience at Herb Chambers Honda of Burlington (HCHB) and with Patrick Sisk especially. I could stop there, but I wished other reviewers had provided more concrete examples and details, so hopefully this helps you. I warn you, this is in the weeds, but maybe it will serve you better than reading 100 other "Absolutely awesome" comments, not that those aren't true.*Executive Summary:* Patrick Sisk and HCHB really want you to be satisfied.Now, you could debate with me about whether that is because they are great guys, which they are, or if they are just trying to make more money.Who cares?The bottom line, for you, is that their business model is intelligent enough to recognize that your satisfaction leads to more sales. I wish I could say that about every place I did business with. But with their no-haggle SmartPricing, 5-day return policy, and 30-day swap policy, I can say it is true here. Whatever you think the motive is, they really want to see you satisfied. And that's really all you should care about.*Working through issues:*Now if you're some kind of unreasonable jerk that just wants your car for next to nothing and other one-sided requests, you won't find any sympathy from me and you won't get very far at HCHB either. But they do shoot for win-win. My first issue with the car was with the bluetooth phone system. People who called me got a squealing and found it very hard to hear me. The car phone connection worked, so I'm assuming they did check it for a minute as part of their checklist, but once again this is where your own hours of testing can pay off. I called people when I had no reason to call them, as the bluetooth was one of the main benefits of this particular car choice, given NH had recently changed it's law about handheld devices. So you could say they should have caught it up front, but I'm a pretty skeptical guy, and even I just think that this type of intermittent problem just wasn't something anyone would have found in checking the car. There was an informational bulletin about it, but it only applied if something was found to be going wrong. So I brought it back to them and yes, it took a long time, I had to sit in their shop, but eventually when I demonstrated the problem and they found the bulletin they went ahead and replaced the microphone. So I had to speak up for myself and stand firm and even discuss returning the car completely (I was within the 5-day return window), but bottom line, they came through for me. Just as promised.My next issue discovered during the 5-day window was that the battery seemed to have a bad cell. Again, this took time and they eventually disagreed based on a somewhat inconclusive test (in my opinion), so I drove off with the same battery. When the battery later proved to be a problem, though, they stood by their promise because I had clearly brought it up within the 5-day window and definitely well within the 30-day warranty and exchange period. They replaced it with a Honda OEM battery, free of charge. Again, just as promised.So I hope that proves to you that they really do want you to be satisfied. They want your repeat business. And they want your referrals. So... they know that to get that, they have to treat you fairly.*Delivery:*When I pulled up to accept my car for delivery, I saw another similar CR-V sitting outside. It was washed and looked all new and shiny, glinting in the sun. I walked by on my way in and the inside looked all clean and shiny too.I started wishing I had bought a new car like that.Why did I go for the used vehicle? I was starting to have buyer's remorse and I hadn't even taken delivery yet. So I went in and sat down to commiserate half-jokingly with Patrick.The car I had walked by was actually mine.They had cleaned up my pre-owned vehicle and gotten it ready for me so it looked (and smelled) like new. I couldn't have been happier on the ride home, after Patrick spent quite a bit of time with me walking me through all the bells and whistles so I would enjoy my car right away.*Some final notes:*I spent a long time and created a 150 page document (pictures made it longer) comparing deals and car prices across New England. I checked craigslist and I checked other dealer sites. In the end, the best deal was at HBHC (I had a similar experience buying my other pre-owned car years earlier at HC Lexus of Sharon). Their smart pricing simply can't be beat. They have a formula, and you can follow a car if you want and watch it's price drop online automatically each week. Spend a few hours comparing that on the internet (this is a lot of money, it's worth that kind of time), and you'll find the prices are right in line with or lower than the best out there.Your part of the 5-day/30-day deal is putting in your time and doing your homework. Take out the user manual and read it all, and take notes, and test out all the things that are supposed to work on your car. Have a friend help you, or one of your kids. Go through it bumper to bumper. Then, if you find something, bring it back to Patrick and HCHB. If it's a reasonable request, they will honor their side of the bargain. Just as promised.That's really all you can hope for in a dealer. Good luck!

prbg

27 de mar. de 2016

Quality of service and customer service is always outstanding. Their hours and location and reputation are important features that make use this dealership all my auto needs.

Bill Edgerly

26 de mar. de 2016

Chris, my service advisor was most helpful & very customer oriented in every possible way ! He is very much aware & informative of your products & services. His communication skills & the way he keeps the customer informed about their service needs are well above average ! The next time I need service, I hope Chris is my service advisor ! I certainly will request him .

Accura Owner

26 de mar. de 2016

There was no shuttle service. I never got shuttle service and always had to wait in lunge between 1 and half hour to two hours.

Musicman

25 de mar. de 2016

It was a pleasure working with Patrick. He knew his stuff, presented information in a straight-forward comfortable way, and without any BS. I enjoyed his low-key approach, which made me feel comfortable assessing the merits of the various options in a low-pressure environment.I also enjoyed his time-release video of the snow-removal process at the dealership... well done.Would definitely recommend Herb Chambers Honda of Burlington and Patrick (and Dane, with whom I had my first test drive). Thanks for a great experience.

steve45

23 de mar. de 2016

Patrick Sisk gave us wonderful customer service. He later called to see if everything was alright withthe new car. He gave us a great overview of the car's features and gadgets. He was an excellent representative of your dealership

Logowatches

20 de mar. de 2016

When you take your automobile To Herb Chambers you deal with people you can trust and can't do enough for you. I am a loyal life time customer.Replace Hub Cap.

frosty27

20 de mar. de 2016

Everybody I dealt with in the dealership were professional and friendly. My salesman Mark Spinos was great and very knowledgeable. I highly recommend this dealership.

KV

20 de mar. de 2016

I brought my car in for a recall service. There was great communication throughout the process. I've been here a couple of times and each time, Phil provided excellent customer service which is something I really appreciate. Everyone else was very friendly.

cartman

20 de mar. de 2016

They helped me find what I needed and provided good service. They located the car I needed and negotiatiated with other dealers to get me the car.

Janet Garden

18 de mar. de 2016

I am always please when I go to Honda for service. The service desk is very pleasant and helpful.

Dr. Norman Dionne (alias Sunset Geezer)

17 de mar. de 2016

Herb Chambers accommodate their customers well, before and after purchase of their vehicles. You don't endure any runaround with these folks. Whatever repairs that may be needed are clearly identified and explained without the unwarranted add-ons - just to run up the repair bill. Their customer approach is consistently straightforward without the clubby charm because they are apparently well trained to avoid such strategies. They deserve the proverbial two thumbs up.

Dom

17 de mar. de 2016

The service was excellent. The facilities and waiting rooms are kind of cramped.

Linda Tedeschi

16 de mar. de 2016

The guys at the Burlington dealership were wonderful! Professional, courteous, thorough and very helpful in every way when I brought my 2013 Honda Accord EX in for service. They checked everything in a timely manner. You couldn't ask for more in a Service Center at a car dealership. Gold stars all around!

emp

15 de mar. de 2016

service for oil change and inspection sticker was quick and efficient

Maria Riquinha

15 de mar. de 2016

I feel that every time that I go into the Burlington Herb Chambers service dept that I get treated very well. the associates that work there are very knowledgeable and always make the experience a pleasant one. Timely service was much appreciated.

Bob Devlin

15 de mar. de 2016

Service advisor was very professional.Work was done on at a reasonable amount of time and the estimate for the service was right on.

Marie Culhane

15 de mar. de 2016

Ten years ago my husband and I bought a new Honda Pilot and Patrick was our salesman. He was so attentive, friendly and knowledgable. He worked hard to find us the right Pilot at an affordable price. We were so happy with his customer service skills that now (10 years later) we went back to Patrick because we wanted to buy a newer model Honda Pilot. Again Patrick worked hard to find us a beautiful 2013 Pilot in excellent condition with low mileage. We love the car and we really trust Patrick. Trust is so important for us when we are buying a vehicle not only because it is a big investment but also because our car is something we use everyday. Buying a car can be stressful but Patrick makes it a pleasant experience. We know the next time we buy a car we will go directly to Patrick.

Martin Bedard

14 de mar. de 2016

could not have had a better experience. Went in for an oil change and tire rotation and they found my battery was weak which they replace for free under warranty.

richard P.

13 de mar. de 2016

excellent service, and convenient. Pleasant area to wait while service being done

Laura Goldin

13 de mar. de 2016

Excellent service, they even took me in back to show me stash of acorns animals had stored in engine filter. Also cleaned inside of windshield since I was having visibility issues and resolved problem. Both technician and service coordinator , Leroy and Veleri, were outstanding.

Regina

10 de mar. de 2016

Customer service was good and the car was ready within 2 hours.

Barbara Baker

10 de mar. de 2016

Excellent service. The amount of time that my repairs took, was just what they estimated. The salesman kept me advised of the progress of my repairs.

Corinne Smith

10 de mar. de 2016

Always a good experience. Everyone very helpful. Would recommend to friends.I guess I need more words....but what else to say .....thanks for the good work.

no interest

10 de mar. de 2016

I (my wife and I ) have serviced our Honda vehicles at the Burlington location since 1990. We have continually received excellence in service, and a friendly, honest and professional relationship with the service staff. We thank Herb Chambers for valuing and retaining personnel of such high standards.

Noriaki Tatsuta

9 de mar. de 2016

Great customer service. Timely communication and completion of the service

Anon

9 de mar. de 2016

This is the fourth Honda I've owned and the third purchased from Herb Chambers Burlington. They have serviced three of them as well. Overall, I am extremely pleased with the sales and service staffs. Great jobs all around. My only concern is that for the buyer who knows what he or she wants and is not interested in any add-ons like extended warranty, there is wasted time that I have found frustrating. While it didn't sour my overall experience, it did tick me off. Overall, a very good job but room for improvement.

Fireside

9 de mar. de 2016

Satisfied customer since I purchased my 2005 Pilot from this dealership. You are in good hands. If mishaps occur, quick to resolve to satisfy the customer. Love the friendly and positive attitude.

hondaguy

8 de mar. de 2016

I had a 30,000 mile service performed and a minor warranty repair. The work was performed promptly as has been my experience there for many years. The service department has always treated me very well and professionally.

Katie98

5 de mar. de 2016

Not exactly sure why there were no 2016 Pilots at most of the Honda dealerships this year. I had been looking for several weeks before walking into Herb Chambers Honda in Burlington. It was my first time at this dealership and I was so pleasantly surprised. Instead of telling me what they couldn't do to help me, Carlos and Amjad asked what color I wanted and Carlos immediately went to work locating a silver Pilot. He found one in Bangor, Maine and immediately sent a driver to pick it up--a 10 hour ride round-trip. Amjad delivered the car to where I work and carefully explained all of the new technology in the vehicle. The dealership purchased my 2013 Pilot and offered me a pretty fabulous deal on the new one. The team at Herb Chambers in Burlington really takes care of their customer. I'm pretty impressed. Thank you so much guys!

First Time Purchaser

4 de mar. de 2016

What a terrific experience at this dealership, especially the sales service and assistance received from Mark Spinos! My son bought his first vehicle from Mark about 6 months ago, and I went in to see Mark last month and again had just a great experience. Truly a good person and extremely helpful in setting a buyer up with the right car. Great job, Mark!

Dee

2 de mar. de 2016

When I bought my car, it was a 2008 Honda Civic. I really wanted the black Honda Civic that had a sunroof. That vehicle was being sold in Boston. The sunroof was theOnly thing that I really wanted, but my salesman kep telling me, no you don't want a Car from there, they are all messed up , you want the car that we have on our lot.I was in desperate need of a car at that time. The car that he sold me, is blue... ThatWas one color that I did not want. I hate my car, I hated it from day 1. Please don't Force your customers to buy a car on your lot, especially if they want a better one from theSame company. I cringe to this day getting in my car. Thank you

Frank

29 de feb. de 2016

Overall we have had an excellent experience with Honda of Burlington. We have been going there for 6 plus years and the staff is always friendly and completes the repairs when promised.

Omaris

29 de feb. de 2016

Love working with phil. Hes always there when I go every three months and its always a plessure seeing him. Very nice guy. Good job phil.

John Kelley

27 de feb. de 2016

salesman was very informative about all both leasing vs buying and helped me make a good decision

Cap

27 de feb. de 2016

As always, Chris Glen handled our service repair with great attention and thoroughness. Our car roof was leaking and it was very difficult to locate the Area where the water was coming in. Chris arranged for the service techs to try many times until they finally located the source of the leak. They fixed the leak, checked it again and cleaned the water stains on the headliner, all at the supervision of Chris, I'm sure. Chris took the time To research the problem and was able to submit the repair under the warranty so there was no cost to me. A new clip was needed for the roof railing system which Chris ordered and notified me when it was in. Again, Chris arranged for the service appointment. Chris Glen is a joy to work with and I'm always confident that my car is in good hands when I bring it for service. He stays on top of the job, keeps me informed and makes for a smooth and enjoyable service visit. Chris has been our go-to-service guy for many years. He's #1 in my book !!

HONDA HAPPY

27 de feb. de 2016

Owner of Honda Accords for 13 yrs. 1st Honda Accord purchased in 2003 at this dealership. Feb 23, I purchased my 2nd 2016 Honda Accord.

Dan Borchelt

26 de feb. de 2016

Easy early drop-off and quick turnaround. Front floors cleaned, too much stuff in back seat.

boots

26 de feb. de 2016

John Silva in Service, as well as the rest of the crew, is always a great help. I bring all of my family's cars to Herb Chambers in Burlington

Trisha

26 de feb. de 2016

Great experience, brought my car in for service and was treated excellent. June called me to recommend that I replace windshield wipers and I was glad because I had forgotten to put that on my list. Service Manger was also very professional. Overall excellent service. Thank you.

McMurphy

25 de feb. de 2016

I brought my Honda Fit in for service after receiving a recall notice- I cannot say enough about the pleasant, attentive service I received. I would return for future service just for the friendly treatment.

Eileen

19 de feb. de 2016

Excellent service on my CRV. I have been a service customer for decades and will continue.

Kelsey

18 de feb. de 2016

I genuinely appreciated the amazing service I received from James, the sales person who I bought my new car from. He was easy to work with, and very helpful. I had been searching around different dealerships and was by far the most impressed by Herb Chambers Honda in Burlington. I recommend James (Jim) to everyone.Thanks for such a positive experience buying my first car!

Bruce & Sharon

18 de feb. de 2016

Excellent experience, Sergio treated us great, and we feel we got a good deal.This is our second Honda Pilot, and we expect it to be as good as the first.

daphantom8

18 de feb. de 2016

This is the 3rd time we purchased a CRV from Herb Chambers. It's always been a pleasant experience. Our salesman this time was Amjad. He was very helpful in assisting us with the whole process.

Mjohns33

18 de feb. de 2016

Service department called us within a couple of hours to tell us what was wrong and what needed to be done. Great customer service skills and willing to give us our car and come back when it was convenient for us.

Alfe Rosemarie

17 de feb. de 2016

Each time I have been to the service dept. I have been treated with the best help & politeness. Chris is wonderful to work with and makes sure that everything I needed is attended to. In fact, everyone there is always helpful. But most of all, the service and work is A-1 and that is what I also look for.

Jim

15 de feb. de 2016

Staff was easy to deal with and made things move quickly.

Accord246

14 de feb. de 2016

I haved leased and owned Honda accords for about 20 years (same dealership) from the manager to sales to service all have been excellent. I travel almost an hour away for service but it's worth it they get you in and out as soon as they can

Barry 816

14 de feb. de 2016

It is great dealing with employees who are all proud and professional. We have been to this dealership a number of times and have never been disappointed.

Janice

6 de feb. de 2016

Great customer service from all the staff ! highly recommend them ! they are the BEST !

Jeannie Donahue

6 de feb. de 2016

Great first experience with the service department. Staff was attentive and friendly. I was in and out of there before I knew it. Didn't even have time to read my book.

Robert

5 de feb. de 2016

Great job on plugging/repair my tire..................................................................................................................................................................................................................'.......................................................................................................................................'..................'....................................................................................................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,, ,,,,,,,,,,,

DeltaD80

3 de feb. de 2016

I went in and worked with Patrick on financing a new CR-V. Patrick was a pleasure to work with and was beyond helpful in getting me exactly what I wanted within my price range. The process was quick, easy, and pretty much painless (which is not always the case at other dealerships). I feel completely satisfied with my purchase and I would recommend Herb Chambers in Burlington to anyone in the market for new vehicle. Thanks again Patrick!

Dgrrl28

3 de feb. de 2016

Lance was great to work with and made it very easy. I didn't have to deal with any of the classic dealership haggling. He made it a great experience.

Cheng

3 de feb. de 2016

I went there to check if a recall is feasible for my car. I was recommended to check engine oil consupmtion after 1000 miles. When I came back today, john recognize me and get my car checked quickly. Thanks.

Mark C.

3 de feb. de 2016

This is a very well run operation and a pleasure to do business with. I have purchased multiple vehicles from Herb Chambers Honda of Bulimgron and their service operations are stress free.

Wayne Woods

3 de feb. de 2016

We just bought a new Odyssey, and Lance Fisher, our salesman, was great!

D. A. Wells

2 de feb. de 2016

We did not purchase, we leased the vehicle. This is the second consecutive lease we've made with this dealer, and are totally satisfied.

sunil5106

1 de feb. de 2016

Work done on time. Though mentioned that wash will be done with vacuum from inside but I see no evidence that vacuum was done. No big deal. Thanks

awagner

31 de ene. de 2016

I recently brought my car to Herb Chambers Honda in Burlington, MA for routine service. It was a Saturday morning, and even though they were extremely busy, my car was serviced in a very timely manner. The staff is very friendly, courteous and professional. I drive 80 miles round trip to this dealership because of the excellent service I receive. They are the best.

Brian S Paskin

31 de ene. de 2016

The folks at Herb Chambers Honda in Burlington, MA are always very courteous, knowledgeable and get the repairs done quickly. No problems with my service!

bestguys

29 de ene. de 2016

For almost 30 years I have bought Hondas at this dealership and had them serviced there. I will continue to do so until I either can no longer drive or actually die. They are simply the best. They find the car I want and then take such good care of it and me. Thanks everyone.

andangian

28 de ene. de 2016

I was able to book a 7:30 am service appointment very easily online. I arrived early on a chilly Friday morning. They got me in quickly and out by 8:15. Though they could not do a car wash due to the temperature, They vacuumed inside! Such a nice surprise. I can't remember the name of the sales rep that helped me out, but he was phenomenal. He was even able to get me a $10 off coupon! Thanks!

Denise

26 de ene. de 2016

The sales staff was great. They provided me with a professional and friendly atmosphere to inspect the cars I had viewed online and answered any questions I had. I would recommend them to anyone looking to purchase a used car like I did, or a new one.

TPO_CRV

25 de ene. de 2016

I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I bring it in for review. June, the service manager suggested a few things at first from some simple issues to a more serious issue. I waited for a bit while the car was inspected by a technician. The issue was a failed sensor which they replaced under warranty. The level of competence and professionalism of the service team is excellent and I have had no issues with them over the years I have been using Herb Chambers - Burlington=n

JMS

25 de ene. de 2016

We worked with Dane Mello. He was very accommodating, listened to what we were interested in, arranged for two different test drives, brought out a third vehicle for us to see and helped us to come to a decision.In fact, I highly recommended Dane to a friend. My friend went to the dealership and requested to see Dane. Unfortunately, he was busy with another customer and he suggested that my friend meet and work with Patrick. After speaking to my friend, her experience with Patrick was completely opposite of what we experienced with Dane. That was really too bad as my friend will definitely be buying a Honda Civic EX, but not from Herb Chambers in Burlington. His lack of professionalism and unwillingness to work with my friend cost Herb Chambers in Burlington a sale. Thank you for this opportunity.

optmo

25 de ene. de 2016

Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my experience pleasant. Fernando did a quality job on all the repairs. He also might have saved our lives by pointing out how replacing the back breaks was a necessity given how bad they are and how dangerous it can be.

alaibrahim

25 de ene. de 2016

Amjad Aslam was very helpful and made the transaction quick. I would recommend the dealership and the sales man. friendly staff. that is all thanks

sgarbier

25 de ene. de 2016

The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed by cell phone of the issues and recommendations but did not assume anything in terms of what I wanted to approve. Easy to deal with.

salex

23 de ene. de 2016

This is the fifth Honda that we have purchased from Herb Chambers. We needed to buy this car as a result of a rear-ending that caused the total loss of our old Accord. It was a pleasure to work with Sergio and Evan. Sergio is knowledgeable, listened to our concerns, took the time to explain all of our options, and helped us make the best choice. Evan, in addition to helping us with the financing, gave us some great tips to help us negotiate with our insurance company regarding the value of the totaled Accord. It was a great no-stress experience. Thank you!

Jpagan

22 de ene. de 2016

Quick service without an appointment. Had a slow leak on one tire which was replaced quickly. Service representative was friendly and very quick to get me in and out.

salter

22 de ene. de 2016

This is the fifth Honda that we have purchased from Herb Chambers. We needed to buy this car as a result of a rear-ending that caused the total loss of our old Accord. It was a pleasure to work with Sergio and Evan. Sergio is knowledgeable, listened to our concerns, took the time to explain all of our options, and helped us make the best choice. Evan, in addition to helping us with the financing, gave us some great tips to help us negotiate with our insurance company regarding the value of the totaled Accord. It was a great no-stress experience. Thank you!

kmfc

22 de ene. de 2016

My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem was immediately taken care of and I was out of there within 10 minutes.

pjs100

22 de ene. de 2016

We had a flat and brought the car in the middle of a workday. We were greeted right away. They were able to fix the tire with a plug. In and out in less than an hour at minimal cost. Painless.

Greyhound Maddie

21 de ene. de 2016

This is the 2nd vehicle we purchased from Herb Chambers, Burlington. The reason we came back is because they were not as high pressure as we have experienced elsewhere. They were very accommodating with the registration and inspection sticker for my new CR-V. We like the dealership and we have been loyal Honda buyers.

Danidrew99

13 de ene. de 2016

The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem like a delay). Service was completed before the estimated time we were given and we were on our way. I have always been satisfied with the customer service and professionalism of this dealership and will continue to do business here.

luvmycrv

8 de ene. de 2016

From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has taken great care of us!

LisaLexington

4 de ene. de 2016

The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his dealership. My fees are generally a fraction of what he pays for the same services.

ivy

4 de ene. de 2016

Had to have a tire replaced. They were quick and friendly and the price was quite reasonable. The waiting room was clean and orderly and they checked me out quickly as well

Joanna1950

1 de ene. de 2016

I was given friendly courteous service. All associates were very accomodating and my advisor Andrei Hardy gave me a 10% discount because he knew I was waiting a little while.

Stephen Oppedisano

1 de ene. de 2016

Good communication. Convenient under the circumstances.

Roberta21

30 de dic. de 2015

I have been having my vehicle serviced at Herb Chambers of Burlington since buying it. I am always greeted warmly and all my questions are answered in a courteous manner. The work is done in a reasonable time frame and the customer wait area is comfortable. I have used the Shuttle service several times and the driver has always been friendly and prompt in getting me to my destination. I would highly recommend this dealership and its service department.

Roberta21

30 de dic. de 2015

I have been having my vehicle serviced at Herb Chambers of Burlington since buying it. I am always greeted warmly and all my questions are answered in a courteous manner. The work is done in a reasonable time frame and the customer wait area is comfortable. I have used the Shuttle service several times and the driver has always been friendly and prompt in getting me to my destination. I would highly recommend this dealership and its service department.

ALS Honda

29 de dic. de 2015

I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I only bought the CRV in May she knew they had already done many things that didn't need to be repeated so she made sure I didn't have service done on unnecessary things. I truly appreciate that honesty. June was great and very patient with me as I am somewhat difficult to understand due to a neurological condition. Upon checking out I had a very nice young man who was also extremely kind and very professional. I never had to wait more than a minute and he was very helpful. This was only my second visit to this dealership and I wasn't quite sure of where the car would be when finished.

JoannaS

28 de dic. de 2015

I had a great experience working with Jennifer Donovan, the client care specialist, at Herb Chambers Honda of Burlington. When I was ready to buy the car I wanted, she worked with me over email and text to give me all the details about the car on the lot and purchase price - so I could make a decision while I was at work. She also set up a test drive and appointment with a sales guy so I could buy the car around my busy work schedule. All the other dealers I contacted refused to give me details over email/text/phone and insisted I come in and sit with them to hear their sales pitch. I didn't have time for that. Jennifer made it easy for me to buy a car, and that's why I bought my 2015 Honda Fit from Herb Chambers Honda of Burlington. If you don't have spare time for long visits to car dealerships, I highly recommend working with Jennifer instead!

Cap

28 de dic. de 2015

Chris Glen is an excellent service technician. As usual, he went above and beyond to determine the service and repairs needed to my son's car. Chris investigated which ones could be covered by the certified warranty and found discounts for other repairs. We have known Chris for over 20 years - since he first started at Honda. He's #1 in our book !!

gkachen

27 de dic. de 2015

All was done thoroughly and very quickly. The friendly service definitely appreciated. I was in and out very quickly. This same quality service happened a month ago when my 2003 Honda Accord was serviced with multiple issues--again, quick and friendly service by Chris Glenn

George N

25 de dic. de 2015

I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all your efforts.

camgcn

25 de dic. de 2015

I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all your efforts.

br350

23 de dic. de 2015

I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I had to have a dead battery replaced and an oil change. I have a prepaid oil change program card which was in my glove compartment. They did not charge me for the oil change and took my word for it about the prepaid card and I will have it punched twice on my next oil change. Now that's customer service. I have been to the dealership probably 4 times since purchasing my CRV and they have always exceeded my expectations. If all businesses ran like this, it would be a much better world and we'd all be VERY happy customers. I highly recommend Herb Chambers and would buy again from them in a heart beat!

Mike

23 de dic. de 2015

Excellent service and service was completed on time.

John Fitz

20 de dic. de 2015

Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.

Sunset Geezer

18 de dic. de 2015

Successful 1000-mile oil loss check test successfully completed. No reason to replace parts.Names of personal were various over time - Please provide NA when answer list is not applicable!

Kbford

17 de dic. de 2015

I have been bringing my Honda family van to this location for several years. While customer service and quality of work are excellent, I honestly dread having to bring my car in as it often results in extremely expensive repairs at the end of the day. I have found similar situations at most area Honda dealers and am now in a position of researching a smaller garage that could offer more competitive price points for any significant repairs or service to my car.

awagner

17 de dic. de 2015

I have purchased 5 cars from this dealership and travel 40 miles to get there. Although there are others closer to where I live, I choose Herb Chambers because of the great treatment I receive there. The employees are friendly, courteous and professional. The sales force is very knowledgeable, and the service department is quick and thorough. This is a well run dealership. I recommend buying a car at Herb Chambers Honda.

Sally

15 de dic. de 2015

Personable service and not too time-consuming. They're easy to talk to.I really have nothing more to say. Happy to rate, but please don't ask for so much!

Milton

14 de dic. de 2015

Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be comfortable with the car and went ahead and replaced the battery! Great customer service. THanks June for staying with it.

Monique Ashton

14 de dic. de 2015

The dealership is always kind and prompt. I wouldn't think of taking my car any place else.

Mary C Morris

14 de dic. de 2015

Excellent service friendly staff Gerry the general manager allowed me to have a loaner carso I could do some personal business I needed to do. I find whenever I need service at HondaHerb Chambers in Burlington the staff is informative and keeps me up to date on what will be takencare on that day plus future service that will be needed.

CRV

13 de dic. de 2015

Overall very happy with the process of my new lease.Excellent salesman Brian is. He explained everything, Answered all my questionsThank you very much!

Hege Leyasmeyer

13 de dic. de 2015

Excellent. Very courteous staff, always trying to be helpful.

Mikayla29

12 de dic. de 2015

Excellent service done quickly. my problem was with a remote starter installed by this dealership 2 years ago, it was a broken wire, they fixed it for free

IK

10 de dic. de 2015

Needed an oil change and a state inspection sticker. Friendly and fast service at a good price. The dealership has a shuttle service if you need it.

tzed

10 de dic. de 2015

I needed an oil change and tire rotation and the Heb Chambers Burlington service department met all of my expectations and completed the work quickly and were friendly. I would recommend and plan to use them in the future.

SueG

9 de dic. de 2015

I brought my civic to Herb Chambers Burlington to have brakes replaced. Service Advisor was helpful, pleasant and informative. I noticed they have a shuttle service, which will take you where you need to go, which is a nice courtesy.

Laura

7 de dic. de 2015

I came on a Saturday to have an oil change, June the sales clerk notice since my car was 5 years old that it was time for some other preventative service to be done. Everything was explained to me completely and I was in and out in 1.5 hours. Thank you so much

Marilyn L. Buckler

6 de dic. de 2015

As usual, I was greeted very pleasantly by Chris Glen, my service guy for many years. I brought my car in for an oil change and general checkup knowing that I might need work done on my front brakes. Chris gave me an estimated wait time of 1 1/2 hours with some additional time for the brakes, if needed. After a short while, I received a call from Chris letting me know that my brakes definitely needed work but that everything could be completed in the 1 1/2 hour time frame. He made good on his promise and I left Burlington Honda on time with a serviced vehicle.

Kathy's

5 de dic. de 2015

I was not sure what type of Honda vehicle I wanted and my sales rep was very patient and knowledgeable on all the vehicles I looked at. Great team at the Burlington Honda. I love the CRV I leased!

Robert Mills

3 de dic. de 2015

Excellent experience from being assisted by Valerie Ger,Maine. Meeting myFavourite salesman Sergio, and being welcomed by the Herb Chambers Honda of Burlinton.

Janet123

30 de nov. de 2015

Was due for an oil change. I am part of the oil change program so no charge for that. I also asked for new wiper blades inserts (winter) to be installed. Did not realize that I had a broken wiper. Service rep was very kind and had a discount given as well so total payment was not that bad.

Maria Haynes

30 de nov. de 2015

I keep coming back to Honda Burlington for any question or concerns I have about my Civic because all the service people greet me warmly, as well as taking care of my car needs efficiently and pleasantly .

Karmaed

29 de nov. de 2015

Robbie Kinneen was awesome. He has a great personality, very positive and upbeat. No pressure sale. Answered all our questions and more. Called us the next day to check that everything was okay We got a good price on the car.

Lola

29 de nov. de 2015

This is a very efficient dealership. Repaired my airbag recall very quickly. Able to schedule service schedule online easily just a few days before appointment.

miscfix

26 de nov. de 2015

My transaction resulted from a unique situation. Service Department, Sales Department and General Manager all coordinated to make my experience as painless as possible. A+.

William Smith

24 de nov. de 2015

As always, the service department was courteous and friendly.

nickersp46

23 de nov. de 2015

I brought my car in for service mid-day on a Saturday - I was told it would be about 1.5 hrs - they were right on timeThe associates at the sign in & sign out desk are friendly & informative.I work Monday thru Friday - it's great to have service available on the week-ends

TomNH

23 de nov. de 2015

I brought my Honda in for service. John Silva said the work would take an hour and a half.My car was returned to me in exactly 90mins as promised. And it was cleaned inside and out. Nice job. Always easy. It's worth the drive from N.H.

dwyatt

22 de nov. de 2015

Brought the car in for service and replacement of some parts. Thiswas done quickly and was much appreciated. Having the carwashed also improved my day!

Tony

20 de nov. de 2015

This place was awesome. The salesman Mike V. has leased me a car .This time I bought one. Next March 2017, I intend to buy another one from mike. Thank You Very Much, Happy Holidays to All at Herb Chambers.

LexingtonMaryam

18 de nov. de 2015

Thank you Mike C. For getting me the exact car I wanted. You did a great job. Thanks also to Khalid in Finance. This dealership is clean and the people very nice. Keep up the good work.

Chris

18 de nov. de 2015

Sergio was excellent as was Evan.Couldn't be more satisfied this is my second Honda from Herb Chambers in Burlington and I know the services tops from these past several years of maintenance.

Mikayla29

13 de nov. de 2015

Had great service on the Leasing of my CRV. Brian was absolutely considerate, knowledgeable and courteous. The finance person, Kahlid, was friendly and very helpful. I would definitely recommend this Honda dealership!!

Chandra B. Malla

8 de nov. de 2015

Valerie at Honda was great and provided me with excellent service! Always a good experience at Honda!

swappedbits

7 de nov. de 2015

I've been bringing my Honda to them since I purchased the car. Always treated with respect and courtesy by the people that work there, whether it be the service people, the mechanics, salespeople, cashiers, etc. As dealerships go, their prices are reasonable and are conveniently open seven days a week. While the mechanics are very thorough with their inspection of the car and what needs to be taken care of, I like the ability of the service people to put it in realistic terms of price, time required and critical nature of the work. This time I just needed my wife's car (an Acura not purchased through them) inspected. They were happy to oblige and could help me right away! This was a real lifesaver as it was past due. As promised, it was done in 30 minutes - washed to boot! They weren't making any money off this service. In fact, I would guess they lost money on the deal, but I wasn't treated any different than any other time I've gone to them. The fact that they make an effort to help, something that I know for a fact is rare, is why I go to them when there are three Honda dealerships closer to me.

RD

5 de nov. de 2015

Had a great experience purchasing a new Honda Accord from Herb Chambers. Patrick Sisk was fantastic, and I highly recommend asking for him to help you. He made the process stress free, easy, quick and was great to work with. I'm very happy with my purchase and had a great experience.

Adam P Smolski

5 de nov. de 2015

Very good service. Repair wait was a little long but the car wash made up for it.

little girl 234

4 de nov. de 2015

Good service....1 yr had my lease....Lance Fisher was great....will be back...waited 2 hrs ....long wait but had no place to go and had coffee....

rd805

4 de nov. de 2015

Had a great experience purchasing a new Honda Accord from Herb Chambers. Patrick Sisk was fantastic, and I highly recommend asking for him to help you. He made the process stress free, easy, quick and was great to work with. I'm very happy with my purchase and had a great experience.

Dave Spencer

4 de nov. de 2015

I never expect any surprises when I take my Accord to Herb Chambers Honda in Burlington. As usual, service was fast and efficient. TV and coffee while waiting made the time pass quickly.This dealership is very conveniently located for me which is an added "plus". Why would I take my business elsewhere?

Cynthia

2 de nov. de 2015

The service AND the customer service, each time I come in, is excellent. From the genuine greeting (this past time by Lynn) to the efficient and prompt service done on my car - it is always a great experience. Frankly, I don't know why anyone would go anywhere else!! Great job, folks!!

cmw

1 de nov. de 2015

This was my 4th Honda Transaction. By far the easiest. I was in and out as quick as possible and I love my new car

David1018

30 de oct. de 2015

I have more than 350,000 miles on my 2005 AWD CRV; I have a long commute to work, and I put nearly 40,000 miles on the car each year. It always starts easily and runs smoothly. I give Chris Glen and the Honda service department the credit for this. Chris has been an excellent adviser to me for many years, and the service department's maintenance of the car is the key to it's longevity.

David1018

30 de oct. de 2015

I have more than 350,000 miles on my 2005 AWD CRV; I have a long commute to work, and I put nearly 40,000 miles on the car each year. It always starts easily and runs smoothly. I give Chris Glen and the Honda service department the credit for this. Chris has been an excellent adviser to me for many years, and the service department's maintenance of the car is the key to it's longevity.

Bonnie1254

28 de oct. de 2015

I bought my CR V at Herb Chambers in Burlington after trading in my Civic.Part of my reason for sticking with this dealership is the outstanding treatment which my car and I receive each time we need service.I believe that my car and I will be treated professionally and courteously each time we require a job well done. Thank you to everyone at Herb Chambers of Burlington for making our service relationship a satisfying and pleasant experience.

Arthur Brecher

28 de oct. de 2015

Just what i have become accustomed to from this dealer, great service as usual.

Honda 2008

27 de oct. de 2015

Phillip in Burlington was very helpful and friendly and got me in and out very quickly. I have had a lot of problems with my Honda odyssey since i bought it in 2008 with many recalls so my frustration level was high but Phillip was understanding and eager to help

SuburbanMA

26 de oct. de 2015

Same staff is always there and has been for awhile. They treat me like an old friend & feel like they do their best to help me out!

abc

26 de oct. de 2015

June Fraser was very nice, very quick, and very good to direct her technicians to 'debug' my flashing 'low oil pressure' signal as an indication of the oil consumption recall.

Carolyn Fitzpatrick

23 de oct. de 2015

Sergio was more than Awesome- I can't say enough good things about his enthusiasm; his energy; he was hustling back and forth getting cars for me to test drive and making my experience one in which I did not feel pressured but I was getting all my questions answered. He was thoruough; kind and generous of his time. He wa simply the best care salesman I have encountered.I did not have the same great experience unfortunatley with the gentleman doing the financing paperwork (Gustavo) but understand he was new and in my humble opionion needs some more training.I would be happy to share more thoughts on that but wanted the survey to reflect my incredible experience wiht Sergio.

jaclynd

21 de oct. de 2015

Valerie is a very pleasant and knows a lot. she gives me the attention and the time that I need to get my service done in a orderly fashion.

Owens1993

18 de oct. de 2015

We always use Herb Chambers Honda to have our car serviced. They are always reasonable and get the job done in a timely way. The work has always been high quality.

Linda Crowne

18 de oct. de 2015

My name is Linda Crowne and I recently leased a new 2015 Honda CRV from Herb Chambers of Burlington, MA.This is my fourth lease from your business in Burlington. I have always had very positive and pleasant experiences with everyone at Herb Chambers. I bring my cars to Herb Chambers for all services.I wanted to share with you, that I worked with Brian Madden at the Burlington location, last Sunday, as he helped me obtain my new lease. While everyone I have worked with there has been extremely helpful and pleasant, Brian Madden stood out among all those great people.Brian was perfect in every sense. He was warm and welcoming, negotiated on my behalf and made it possible for me to trade in my 2013 lease for the new 2015. Brian helped me set up my phone, radio stations, and made sure I had my mirrors as I needed them. Brian went over all safety features making sure I knew how to use them. He made sure that I was seated at a comfortable height and knew how to adjust any feature to my liking and comfort.Brian is an exceptionally thoughtful, diligent, professional.I asked Brian for his business cards so that I may share them at work in Lexington and with family and friends.He is an asset for any business and for customers.Thank you.Sincerely,Linda Crowne

Jack 525

17 de oct. de 2015

I purchased my Honda in Burlington and have had it serviced by them since day 1. They are a reputable service department and dealership. They are all very understanding and fair. I will continue to have my Honda serviced at Herb Chambers Honda of Burlington.

Mary Meady

17 de oct. de 2015

Everyone is always so pleasant and go out of their way to make sure you are satisfied.

Loretta

14 de oct. de 2015

I have used both the service and sales for my cars the last 20 years and cannot think of anywhere else I would go. Great staff and service.

John

12 de oct. de 2015

Salesman was very through and helpful. No pressure to buy. Worked with us on the budget we came with, did not try to go just a little bit more. greatly appreciated.

Buttkicker

11 de oct. de 2015

I bring my Honda Accord to Herb Chambers for service and also for my Mass inspection stickers. This past visit was for an inspection sticker.

Jacqueline Antunes

8 de oct. de 2015

I have been Honda customer for 14 years and I don't want to change for other brand.

Louise Charles

7 de oct. de 2015

I am a long time customer of Burlington Honda. I am always satisfied with their work. Good customer service. I went to servicing my car on Saturday 10/03/15 at 9:00 am the place was packed. I thought I was going to wait indefinitely. The person who received told me my car will be ready in 2 hrs. Exactly 2:00 hrs I was called to the service desk to pick up my car.

Karl W

7 de oct. de 2015

A bit of a haul to walk up to the back of the lot to look for 2015 Accords other then that it was fine.

Steven Sontag

7 de oct. de 2015

The only place I bring my Honda Civic Hybrid for service is Herb Chambers in Burlington. I have had only positive experience and results from their service department. A+ Rating

Don Craig

7 de oct. de 2015

Patrick Sisk made the lease turn in and re-lease of another CRV easy and painless. In & out in record time - with a new vehicle. Thank you!Only problem that I am sure that you are aware of is the parking

Fitz14

6 de oct. de 2015

The service department has always treated me very well. they are polite ,professioinal and always do only what is necessary. When the job is completed the poeple at the check are just as professional and freindly June Fraser was great in the caring way she handled me and my situation

George

4 de oct. de 2015

Both John Silva and Christopher Glen go above and beyond to get the Odyssey and Accord on the road. They both have answered my concern on the vehicles - regular service, recalls and resolve the rattling noise on the heat shield above catalytic converter.Yet, the labor pricing for securing heat shields is beyond my expectation. It costs $129 to install and tighten two converter clamps which I find is very expensive and outrageous. I expect the total cost for labor and parts pricing between $100 flat but not $158.90.Moreover, while I am waiting for the vehicle in service, I have overheard an employee was on the speakerphone with a customer requesting social security number, date of birth and address. The employee should have close the door and use a wireless handset when requesting the sensitive information above. The remote control for the television in the waiting room is not working therefore I am stucked watching Bravo channel - I wish to change the channel. Please get a replacement remote control for the Panasonic television. Parking lot is a bit tight to squeeze. I wish this area can be expanded.

Honda Hockey Mom

1 de oct. de 2015

Just love the service department! They are courteous, efficient and accommodating. So happy to always get my car back cleaned and vacuumed. Great deal on the oil changes.

Cristi

1 de oct. de 2015

Only 1 h waiting time for oil change with complimentary car wash. This was at lunch time when they are really busy.

David H. Spencer

1 de oct. de 2015

I was recently the "middle-man" in a 3-car accident. My car had to be towed to nearby garage.Following my first call to my insurance agent, I called John Flannery (service manager) at Herb Chambers Honda in Burlington, MA. That was all it took. John immediately arranged to have my car towed to their body-shop facility and walked me through the necessary paper-work required.Within a few days my car was was returned to me personally, looking better than ever. John saved me hours of hassle and worry. You know who I would go to next time!!

Beth

1 de oct. de 2015

I have over the years have gotten friendly reliable service. I have come back over and over for the customer service and service on my car.Thank you for great service!!!

KTR

21 de sep. de 2015

I brought my CR-V in for service due to the oil light flashing and knocking noise. I was informed that the problem was the likely piston related and that it was covered under a warranty extension.June Fraser in the Service Department handled my case from beginning to end with a high degree of professionalism and responsiveness. She made the process very easy to deal with.

Ronald Diamond

20 de sep. de 2015

Our experience with the salesman, Robert Kinneen, was excellent. I would recommend him to friends and family

Marion

17 de sep. de 2015

Never been to a Herb Chambers Dealership before and was quite impressed with the sales and financial personnel. Very friendly, informative and just felt comfortable here. Then thinking we cleaned out our traded-in car and got a call a couple of days later from our salesperson to tell us we left prescription glasses in the car and where we can pick them up. Unbelievable customer service. Thank you.

Rajni90

15 de sep. de 2015

Amjad is a great salesman. He really understood our needs for the vehicle and worked well with us.i would definitely recommend Amjad as salesperson to everyone.

Joanna1950

12 de sep. de 2015

i came in to have my engine checked because I felt it was overheating.. The technician checked it thoroughly and determined there was nothing wrong. I thank the employees of this dealership for always being so honest. I left with the confidence that everything was done to prevent my car from breaking down. I appreciate this dealership ! Thank you.

mab

10 de sep. de 2015

After visiting another dealership and being completely unimpressed with the salesman I was pleasantly surprised by the professional experience I had with your salesman Michael Visconte. Michael was knowledgeable about the model I was interested in and made sure I was happy with the deal we made. When I picked up my car he demonstrated all aspects of the car so that I left completely comfortable driving the car. I have already recommended the dealership to other people.

Chuck Litchfield

6 de sep. de 2015

Phil was terrific, as he always is, taking a personal interest in helping each customer get the solutions that he wanted for his car. He sets reasonable expectations as to the time of the servicing, then keeps you updated in the waiting area. He is the most professional, polite and knowledgeable service agent I've ever had, and I have gone to him now for the last four years, with three family Honda CRVs. It's truly a pleasure working with him.

Maria

6 de sep. de 2015

Mike C did a great job helping me decide on the car while giving me space and not being 'pushy'. Most important to me was his great follow through and help after I purchased the car. I did not like the factory red and black 'racing seats' and after I signed the purchase agreement i asked to have them reupholstered. Mike C helped me with fabric options, kept me updated on the progress, etc. Another very important point for me is that he respected my wishes of communication via email (vs phone), not to disrupt during my work hours ... very few respect this. He was professional, friendly and fun while overall very effective.

TonyV

5 de sep. de 2015

Always courteous, efficient, and prompt service. I especially would like to single out Phillip Codner as an outstanding rep. The whole staff has always been helpful.Thanks,Tony Valenti

alcappy619

4 de sep. de 2015

service is always great and I always look for john flanery to help me with my needs for service john is great he is very professional and very knowledgable I been coming here for service for 5 years and I am always pleased and satisfied thanks for john

CRV

2 de sep. de 2015

Service was fast, reasonable, staff were friendly...great customer service, Dealing with the lease of my CRV was also super. I would recommend Herb Chambers.

Richard Murray

29 de ago. de 2015

In 2007 I bought my first Honda CR-V (EX) from Herb Chamber Honda of Burlington. I loved it! After 8 years and 108K miles later, I felt it was time to treat myself to an upgrade. Going into it I had the 2015 Honda CR-V Touring in mind as my standard. I did some research to see if I could be swayed into buying an SUV from Audi, Lexus, Cadillac, Lincoln, Buick, or even a Mercedes. One-by-one I began eliminating those SUV's by either their high prices, including their pricey maintenance regiments; premium gas; or some other feature which didn't measure up to the overall rating of the Honda CR-V Touring. Once I was confident I made the right model choice, it was simply a matter of driving to my local Honda of Burlington, which is actually within walking distance of my home. From the moment I walked through the front door until I left with my new 2015 Honda CR-V Touring, the service was terrific. Special kudos to my Salesperson, Michael Visconte. He was knowledgeable and professional. Plus, the business manager was very helpful, and should be commended. [I apologize if I get his name wrong, but I think it was Kalid S.] Thank you to all! I'm loving my new Honda!

Elaine Harrison

29 de ago. de 2015

We have been customers of the Herb Chambers Burlington MA dealership for many years and have had a consistently good experience with both the sales and service associates.

Herman

22 de ago. de 2015

Brian Mattson was excellent. He was very patient and I strongly recommend him. He does a superb job (and likes it).

Jimmy

21 de ago. de 2015

I bring both my cars to Herb Chambers Burlington for service. The oil change price is as good or lower than any other place around. They do a great job plus they wash and vacuum the car (nice touch). The waiting area is fine - you can grab a coffee or an ice cream while your car is worked on. Overall this is a fine run business. It could use a bigger lot though. With all the business the service center gets, plus folks shopping for cars, it gets pretty congested there (not too many parking spots).

catcallais

21 de ago. de 2015

Great service I would recommend Andrei and this location very clean dealership only complaint would be...slow wifi .update wifi boost I would recommend the extended warranty to anyone

New in town

19 de ago. de 2015

Sergio could not have been more attentive or helpful in all respects Complete professionalism in all respects and could not be more pleased with him and the service.

Meg

18 de ago. de 2015

John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole process was very efficient.

mannersmom

17 de ago. de 2015

I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans we can make mistakes but it's how we correct or make good on expectations that sets us apart from others. John Flannery and his service team always go above and beyond. The apple on the way out the door is always a good thing too!

sdevoe630

8 de ago. de 2015

This was my first experience with buying a car and Sergio made it both easy and enjoyable. Everyone I dealt with was helpful and responsive, and made the process stress-free.

dvbhenry

7 de ago. de 2015

I have dealt with Sergio for my last 3 leases. Each time he was extremely helpful and quite professional. Top notch customer service! Thank you.

rs123

7 de ago. de 2015

This is the first time I've had a routine service performed at this dealership. The service advisor was most helpful in that she made suggestions to help me save money. She also gave me coupons to apply to the service. The dealership is well stocked: my battery needed to be replaced, and they put in a new one in right away, with no extra wait.

peolko74

2 de ago. de 2015

Every customer service rep has been very helpful, always quick to provide accurate and helpful information regarding service issues. Very responsive to any concerns and always thinks to say thank you for selecting Honda/Herb Chambers.

Jessica

1 de ago. de 2015

Philip in the service department was great! The issues were resolved quickly and Honda even shuttled me to and from work while they had my car! Great service with a smile, above and beyond!

Customer Response #1

31 de jul. de 2015

Over the past four years, Herb Chambers has maintained my 2011 Accord - I find the personnel knowledgeable and reliable - my experience to date puts this dealership at the top of the service world.

Phyllis

30 de jul. de 2015

Routine Service and Air Bag recall - great service as always.I've had my Honda CRV serviced in Burlington since I purchased it and have received excellent service. Philip Codner is accommodating, and always helpful and pleasant.

caitlinjoyce

29 de jul. de 2015

Was having car troubles with a new Honda Fit 2015. After a week of taking it back and forth from Honda dealerships I got in touch with Herbs of Burlington and with the help from TJ and Lance they were able to help solve my problem with trading in my fit LX to finding me a new Fit Ex. Highly recommended to go here. Great service and staff. Going to keep coming to Herbs!!

caitlinjoyce

29 de jul. de 2015

Was having car troubles with a new Honda Fit 2015. After a week of taking it back and forth from Honda dealerships I got in touch with Herbs of Burlington and with the help from TJ and Lance they were able to help solve my problem with trading in my fit LX to finding me a new Fit Ex. Highly recommended to go here. Great service and staff. Going to keep coming to Herbs!!

David salois

28 de jul. de 2015

I really like to trade with Mr Chambers & his associates . They are always mindful of the customer and try to do there best each and every time . There prices are always competitive & I can really trust the service ! No games ,

hondagirl

26 de jul. de 2015

amjad is fantastic. he was friendly, knowledgeable, patient, accommodating, and the process was easy. thank you very much -- i love my cr-v and will refer friends! :)

josie

21 de jul. de 2015

very good service, work completed satisfactory and in the time mentioned. June was very helpful and kept me informed as to what was going on.

May

20 de jul. de 2015

Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for oil change, which I got off the dealership computer site.

KC

20 de jul. de 2015

Excellent as in the past! 3rd car we got from Amjad. He is the best as he is kind, knowledgeable, positive, and has a lot of patience. I certainly recommend him to others in the future.

Dan the man123456

20 de jul. de 2015

The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there customer service

Bonnie Page

19 de jul. de 2015

As always, I am very pleased with the service received at the Camdridge Street dealership. I wanted a State inspection (a month early), an oil change, and windshield wiper wash added.The service manager then came to advise me that the rear brakes needed to be replaced as well.All service was completed in 2 1/2 hours on a busy Saturday morning! Thanks, Honda!

OdysseyMom

18 de jul. de 2015

Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy for most services (no appointment needed, very flexible!), coupons and discounts, convenient location for me, and complementary coffee and Klondike bars! I've always taken my Honda here.A few cons: no loaner car offered even for very long/overnight services (even though I bought my car at this dealership) so inconvenient for childcare schedules and busy errand days, seems expensive (but I DO appreciate the discounts!)

Roland Lachance

18 de jul. de 2015

Mr. John Silva in the service department showed excellent skills when taking information as to the reason I was there. I got immediate service as to my needs, even though it was only an oil change.Service was prompt and very well done.

William Palmer

15 de jul. de 2015

John Silva and Valerie are outstanding employees! John always gos the extra mile for me and bends over backwards to keep me coming back. He's never let me down over the years. Phillip is also very helpful ang kind and gentle. Valerie is a sweetheart so thank you Mr. Chambers! I will return and I'll tell my friends!!

Chris

15 de jul. de 2015

A good experience overall. The waiting time was less than 20 minutes and the receptionist very helpful and polite.

jaybee

7 de jul. de 2015

The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding extra words to this review because your damn on-line form requires it (and requires a every field to be completed). If you do not change this I will never again do a review.

Thumper55

7 de jul. de 2015

The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and courteous.

Wendyp

7 de jul. de 2015

An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Herb Chambers/Burlington is top notch!

Yoon

7 de jul. de 2015

Smotth and pleasant customer service....................................................

Rhonda

7 de jul. de 2015

I went in for routine servicing (wrench was on), including oil change, fluid top-off and brake check. Customer service reps were very helpful (found coupons) and Repair tech was good.

vicki

7 de jul. de 2015

Very happy with the service every time I have work done! The service advisors at Herb Chambers are excellent and want to keep your car running great!!

KAR

7 de jul. de 2015

Excellent experience, The dealership has the car we were looking for and the salesman was knowledgeable and helped us understand the electronic features which were all new to me since I purchased my last car.

penni67

6 de jul. de 2015

I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long time - certainly not the case. Service was pleasant, speedy, and excellent!

Susana hey

6 de jul. de 2015

Great service, professional and eager to solve any issues.

Galina Tait

5 de jul. de 2015

I love service Herb Chambers Honda of Burlington. People here amazing and very professional .

Bevey

4 de jul. de 2015

Went in for my first oil change....,.Excellent service....Told me it would be 2 hours ended up ready to go in one hour.Nice job...

Hongxie70

3 de jul. de 2015

It is no need to make appointment, they are helpful, professional and thinking of customers. They are very friendly. They are trying best to accommodate customer

Michelle Thompson

2 de jul. de 2015

John Sillva is amazing he never turns me down when I need last minute help and always informative. He always has a smile on his face

Chandra B. Malla

2 de jul. de 2015

I had bought my vehicle from Herb Chambers Honda of Burlington and this time I went in for servicing my CR-V. My experience of getting my vehicle serviced was as great as when I purchased my vehicle. The customer service was exceptional and the servicing process was done quickly and easily. Phillip Anthony Codner was the service advisor, he was very helpful and informative.

Chandra B. Malla

1 de jul. de 2015

I went to Herb Chambers Honda Of Burlington to purchase my second Honda CR-V and the customer service I received was great. Patrick is a great salesperson, he was very courteous and understood exactly what i wanted. He also explained the new features of the vehicle very well and helped me set up the navigation and connect my phone to the vehicle. It was a pleasure doing business with Herb Chambers Honda of Burlington and I would definitely come back for service and future business.

Meryjani

1 de jul. de 2015

I purchased my first car at Herb Chambers Honda of Burlington a few months back. It is a 2012 Honda Accord SE with 15,000mi! Barely driven like a brand-new car!! . I love it more today than even the first day I bought it ~ that's how awesome it is! I enjoy driving again! I seriously love this car more than any one thing I've ever owned that is a material possession ! My experience at Burlington Honda with Lance Fisher ( who sold me the car ) was genuine . He spent the whole day working with me. Lance was so nice . I admit that I am the kind of person that appreciates if somebody's nice, but realize that it's his job to try to sell me the car and take the time necessary to do his job. However, I just want to say he went above and beyond "his job" and was really easy-going to work with. The day I bought my car - the car I drove to Herb Chambers had a tire that had become completely flat while I was in the process of searching for a car. Prior to the tire becoming completely flat , Lance noticed and pointed out to me right away that my tire was in bad shape . I had hoped it would hold up enough to get me home to fix it, but it didn't . It was completely flat a short time after. Now I had a new car that wasn't ready to pick up till the next day and a car I couldn't drive home . Lance said not to worry. While I was working with the finance department Lance talked to the service department and had them take my car in to fix the tire completely free! That was really nice! And...for any suspicious people out there,it's important to make clear that this tire was already bad before arriving to Herb Chambers. I really do understand how daunting it can be to purchase a car , especially with difficult credit issues and I did not want anyone thinking that any tactics were taken to sway me in any way! It is very difficult to feel you can trust and put your financial life line in the hands of someone else when they know you have limited options. That's why it is important to bring up any red flags people may have when reading a review. I'm very aware of a truly good situation versus making it appear that way. I'm writing this review for reason ! I barley ever write reviews . It was important enough to me to write this review to help other potential buyers researching this company and location. The service I received , the time spent making this happen & financial package I was given , was well worth my time to share my experience to let people know that it will be well worth your time to go to Herb Chambers at Burlington! The process of getting financed for a car is not fun however, Lance made it an amazing experience. It was true turning point in my life , as my difficult personal situations caused my credit to be in serious crisis . The credit issues were from years ago however, as you know, it takes a long time to rebuild and buying this car was the beginning of rebuilding it ! I am raising three children on my own ( one just graduating college, One about to next year and then my youngest graduating high school and on his way). This is the first nice car my family would have and something we all would appreciate and not take for granted !! There was quite a bit of work that needed to be done to see this loan go through . I can't express how compassionate and excited they were to see this happen for me and my family! I must admit I was very hesitant and weary during the process of getting financed ; afraid (as many are ) that I wasn't going to receive the best deal that I could with my circumstances . In being honest ....they held all the cards, so to speak . I clearly knew I would not get the best rate , but didn't want to get taken advantage of. It is truly important for buyers out there is to know that they did not take advantage in fact work so hard to get me the best financial package I could. To any buyers out there that have similar concerns and / or circumstances ... I recommend HIGHLY that you go in to see

D. Serrecchia

30 de jun. de 2015

Before Honda I always had an American car, Chevrolet , Ford, and Cadillac. I have to say Honda ranks as one of the best cars I have owned. I am glad you make these cars in America. It gives me the excuse it still is kind of an American car. You run a great company at Herb Chambers from purchase to service.

Wendy LaLonde

30 de jun. de 2015

They told me it was my battery and it was still under warranty where I purchased it so I should go back there. Love that they were honest with me and after all their diagnostics they didn't even charge me.

G bronson

30 de jun. de 2015

Great service, car repaired, and loved the added service of getting a cleaner car back!

!Accord1

29 de jun. de 2015

As in the past the quality of service and attention I have received at Herb Chambers Honda of Burlington Mass is and has been excellent in every way.

Vijayk_3000

28 de jun. de 2015

Customer service is exceptional. Philip is very professional and courteous. Wait time is normal.Facility is very comfortable with friendly staff. Definitively a place for me to go for all my Honda services.

David G

28 de jun. de 2015

Recently the tire pressure light on the dashboard of my recently purchased 2013 Accord came on. None of the tires appeared under-inflated so I took the car to Herb Chambers in Burlington (place of purchase). I did not have an appointment. They cheerfully took the car in and solved the problem (one or more tires over-inflated) and had me on my way in under 40 minutes. I always get great customer service at HC Burlington and I plan to continue purchasing and servicing vehicles there for some time to come!

Mike M.

28 de jun. de 2015

Very satisfied, not sure why I need to write a longer review...

jpmciii

27 de jun. de 2015

Recently purchased a 2015 Honda Accord at Herb Chambers Burlington. Lance Fisher was the salesperson who worked with me. He was very good to work with, patient and accommodating. I went in with a number in mind and he worked with me to get there. No pressure, no aggravation, no nonsense. Lance was a good guy to work with. I left satisfied and feeling happy with my experience at this dealership. On a side note, I have had my two previous Hondas serviced at this dealership through the years and have had nothing but good experiences here. They have never tried to sell me something I didn't need, they have been very polite, professional and communicative. They have always done excellent work on my cars. Overall, in my opinion, the Burlington dealership is a very clean, efficient, well run and fair place to buy a car or have your car serviced.

lin1582

26 de jun. de 2015

June 5, 2015 was my last service date. It seemed to me that they were going out of their way to give good service. This was quite noticeable this time. A vast improvement over many of my previous service appts. My car was bought here in 2008 and only serviced by them since. Early on I was confused and dissatisfied by making appts. for service and then getting there, found it to be first come , first served. So why make an appt. then? the service in general has been good. Not much unexpected service has to be done. I usually wait for the maintenance light to alert me. Only 2 issues stood out as being lack of service and pretty stupid. Once I made an appt. telling them ahead of time that new tires were needed. I got there and waited forever while the car was going through maintenance service. I was told that I did need 2 tires, but they needed to be ordered. Ahh, you didn't order them when I told you that I needed them?The service done last fall was just maintenance, light service and all four tires needed to be replaced.Okay but why ? You'll have to go to an auto repair place to handle the source of why your tires wear out too fast. "oh". I got in my car and something was the matter. It was sputtering and nearly stalled out. I returned to the dealer and explained what was happening and that it had never happened before. They looked at it and said that the service attendant had put too much oil back in! Basic maintenance 101 out the window! What an embarrassment that was for them. Since then I have received courteous and above average attention and pleasantries deserved of by every client who has bought and serviced their car there. I have no complaints of my most recent service and hope it stays that way.

MCedrone

26 de jun. de 2015

Although I don't live near Burlington, I work here. Previously I had service at another dealer and was very dissatisfied. This was my second visit to the Burlington Herb Chambers and couldn't be more pleased. Every person I encountered was pleasant, explained exactly what they were doing (in terms I could understand). I would highly recommend this dealership for anyone with a Honda. Top Notch all around!

Ray

26 de jun. de 2015

The employees at this location, are motivated to help and give good service. The service was prompt and priced fairly. The dealership is well maintained.

lin1582

26 de jun. de 2015

June 5, 2015 was my last service date. It seemed to me that they were going out of their way to give good service. This was quite noticeable this time. A vast improvement over many of my previous service appts. My car was bought here in 2008 and only serviced by them since. Early on I was confused and dissatisfied by making appts. for service and then getting there, found it to be first come , first served. So why make an appt. then? the service in general has been good. Not much unexpected service has to be done. I usually wait for the maintenance light to alert me. Only 2 issues stood out as being lack of service and pretty stupid. Once I made an appt. telling them ahead of time that new tires were needed. I got there and waited forever while the car was going through maintenance service. I was told that I did need 2 tires, but they needed to be ordered. Ahh, you didn't order them when I told you that I needed them? The service done last fall was just maintenance, light service and all four tires needed to be replaced. Okay but why ? You'll have to go to an auto repair place to handle the source of why your tires wear out too fast. "oh". I got in my car and something was the matter. It was sputtering and nearly stalled out. I returned to the dealer and explained what was happening and that it had never happened before. They looked at it and said that the service attendant had put too much oil back in! Basic maintenance 101 out the window! What an embarrassment that was for them. Since then I have received courteous and above average attention and pleasantries deserved of by every client who has bought and serviced their car there. I have no complaints of my most recent service and hope it stays that way.

Huiling Zhu

26 de jun. de 2015

Very polite and efficient service with fair price. Free car wash and vacuum after service. Highly satisfied for the service experience.

Steven

25 de jun. de 2015

Had several services in a month, including oil change, brake pads, converter clamp repair and AC compressor replacement. The last one was covered by third party extended warranty. They took good care of everything for me. What I needed to do is to provide necessary information and then relax.

gail

25 de jun. de 2015

I was greeted professionally but friendly - gave the person at the desk my key and waited for the service to be done - happy with all

Jack 525

25 de jun. de 2015

Each visit to Herb Chambers Honda in Burlington is a pleasant experience. They're friendly and professional approach is easy to deal with. All of your questions are answered and your never left hanging. You interact with your new car salesman once. Your service adviser is with you for years. This is why the service department is the most important part of any dealership. I would highly recommend Herb Chambers Honda service department in Burlington. This service department is run like a well oiled machine.

Jess Arlington

25 de jun. de 2015

Repair was covered under warranty - service was very friendly and efficient. I was given a reasonable estimate for how long the repair would take (I waited on site) and they checked in with me during the process, just to update me and make sure I had everything I needed.

bob

25 de jun. de 2015

I went in for an oil change etc..also 30,000 mile checkup. There were no problems found. I also had my sticker updated. the oil an filter were changed. The car was also washed.

Tony Valenti

25 de jun. de 2015

My problem was fully resolved and as always, Phillip Codner was great to work with.

Ubah Farah

25 de jun. de 2015

Good customer service! I would definitely recommend this dealership to a friend. Their employers are very nice. Phillip was very helpful and assisted me with everything I needed.

Jack 525

25 de jun. de 2015

Each visit to Herb Chambers Honda in Burlington is a pleasant experience. They're friendly and professional approach is easy to deal with. All of your questions are answered and your never left hanging. You interact with your new car salesman once. Your service adviser is with you for years. This is why the service department is the most important part of any dealership. I would highly recommend Herb Chambers Honda service department in Burlington. This service department is run like a well oiled machine.

Littleclarkin

25 de jun. de 2015

I had service done on my car. The customer service was good. I went on the weekends so it was busy, but they still did it relatively quick. I do find that the time from when they tell you it is done until you actually get the car back is long.

Brittney

25 de jun. de 2015

Great service department! Ask for John Flannery or John Silva!

Davidsalois

25 de jun. de 2015

This is professional place of business. I enjoy the high level of customer service & feel that I get great value for my investment!

Mohammad M Agwa

25 de jun. de 2015

I am fully satisfied with the service and customer support I received at your dealerships. Thank you to Amjad who made it one of those memorable experience because of his professional salesmanship and positive attitude.

Kathy55

24 de jun. de 2015

The service representative that I dealt with gave me a complete and clear breakdown of work to be done....He exhibited a professional and sincere approach to my concerns about what I needed done and listened carefully.The car drives beautifully and the extra time spent on the cleaning of car (inside and out) was the frosting on the cake for me.

Cindy123

24 de jun. de 2015

Service Excellent as usual. Comfortable waiting area. Wait was reasonable. I will use this service center again. Representatives are competent and friendly. My car was well taken care of.

michelle0497

24 de jun. de 2015

I purchased my car just over a year ago. I have been to the dealership 3 times for oil changes and tire repair. As always, wonderful and fast service. Everyone is friendly and always go the extra mile. Especially when they wash and vacuum your car!!! Love love love Herb Chambers of Burlington. Highly recommend if you are looking to purchase a new car or just service.

valleygirl1587

24 de jun. de 2015

When I come here, I always know that I'm being taken care of no matter what the problem is! I feel 100% comfortable with the service and that my vehicle will be taken care of. On top of top notch service, they try to get me out with little wait time, although I don't mind waiting because they have nice cool air, T.V. and coffee. I'll keep coming here and I recommend this place for sure.

Jennifershah

24 de jun. de 2015

Quick fast service and I love how friendly everyone is and love how my car gets washed. I wouldn't go anywhere else. My car gets brought to me. I has it detailed and it smelled like knew.

philby919

24 de jun. de 2015

Went in for oil change. In less than 30 minutes. No appointment was needed. Car washed. Very happy. Was informed of other minor work to be done at a later date

David G

24 de jun. de 2015

I always bring my Accord here for service and I have never had a problem.

Ann

24 de jun. de 2015

The service at Herb Chambers Honda is always excellent.

Patty

24 de jun. de 2015

I have had only good experiences at Herb Chambers Honda Burlington. The sales and service staff are great!

Nany Servellon

24 de jun. de 2015

I don't have the name of who helped me, but he was very helpful and polite to my kids.Awosome customer service

Clyde (Skip) McCarthy

24 de jun. de 2015

John Silva and mechanic were professional, courteous, and extremely helpful

Sergio

24 de jun. de 2015

Service was excellent. Highly recommended the advisors are knowledgeable and friendly. It was quite an awesome experience. Love the free ice cream.

Melissa

24 de jun. de 2015

Great customer service! Love that they vacuum your carpets and wash your car after an oil change. Would definitely recommend this dealership.

J. Lisle

24 de jun. de 2015

Great service, fast repair. They dropped me off and picked me up.

David

9 de may. de 2015

I use their service regularly. Overall it was good. But...I had an oil change about 2 months ago. About 2 weeks ago, I opened the hood to check my coolant. I was very surprised to see the cap for the engine oil was placed near the hatch and the engine wasn't capped. I called the service, they just told me it was fine even when it had been open for a month while I drove the car. This reminded me of another service about 2 years ago, a technician checking my coolant and then left the reservoir cap open after the service. I think they should at least double check to make sure everything was capped after service.

Kmaguire90

22 de abr. de 2015

I went in to Herb Chambers Burlington on Saturday with my parents because they had a great experince working with Patrick trying to find my sister a car a few months ago and was hoping to be able to work with him again. My car was in an accident a few weeks ago and I was a bit stressed because I did not have much to work with and was in a crunch with a rental car and only had a few days left until I had to return it to Hertz, so Patrick explained the options of a lease to my parents and I. We never leased before so I was not familiar with the process and Patrick patiently broke all of the options down for us and answered all of our questions and knew everything off of the top of his head. He had us feeling great about an option we weren't even thinking about! Patrick took his time with us while I test drove a few cars and was very patient making sure I was comfortable with my choice. After I chose the car I was very interested in, we went back in and he got the process moving very quickly for us and we were in and out.On Monday Patrick called me and told me my car was ready, I wasnt expecting for it to be ready until Tues since Monday was a holiday so it was a nice surprise :)! He had everything all done and ready to go. When I got to the dealership Patrick had my car already out front waiting. He sat in the car with me and went through all of the settings and set my phone up to connect to bluetooth so everything can work handsfree!Patrick is awesome and I would recommend him to anyone looking for a car. He was not pushy at all and took his time with us and made what I thought was going to be a stressful situation on my end due to my situation very easy and stress free!! My parents are looking for a new car and will be returning to see Patrick in a few weeks! Thank you Patrick!

Kathpott

22 de abr. de 2015

I just leased my second Honda Accord with the assistance of Patrick Sisk. My first experience with Patrick was so good that I made a point of dealing with Patrick again when the time had come for a new car. I used to hate the whole car buying experience, but working with Patrick has changed that for me. Patrick is trustworthy , direct and honest - I never have the feeling that he has any agenda other than making sure I am driving a car that I love at a price that I can afford, I recommend Patrick and Herb Chambers to anyone who asks my advice.

ShawnR

21 de abr. de 2015

needed a new car desperately Patrick Sisk and finance rep Ashley madesure I leftwith a great rate and price best service I've ever had

Italy94

2 de abr. de 2015

Leased my first pilot in 2013. Patrick worked out a deal that made this purchase right for me. Then three months ago he called me and rolled me into a 2015 pilot no money down sign and drive. With that deal and convenience of the transaction I could not say no. Patrick and the crew there are great I have sent to friends there to purchase vehicles since then. Jeff

Jweinber9900

1 de abr. de 2015

Patrick was not only honest, but he was a very nice guy. Absolutely great experience, and would DEFINITELY go back again, just because of him!!! He made the car buying process not only enjoyable, but fun as well. He really knows his stuff, when it comes to cars, and is very honest, and non judgemental. Great job!

TL

1 de abr. de 2015

When I went to Herb Chambers Honda in Burlington I had no intention of buying a new vehicle, however I did have some questions. Your sales rep Patrick Sisk approached me and asked if he could help, he answered every one of my questions in a very clear and knowledgeable manner, as a result I am now enjoying my 2015 Honda Crv, Patrick is a pro, a credit to the Herb Chambers family.

Chrismad1382

1 de abr. de 2015

I have been going to this dealship for years and I am now purchasing my 3rd vehicle from them a 2015 Honda Pilot touring. This dealership will bend over backwards for you, to help you get into the vehicle you want without all the hassle and games you get from other dealers. I have had pleasure of working with Michael Sawicki this time around and all I can say is very dedicated to making sure you are 100% taken care of through whole purchasing process, He always returns calls on time and will do everything in his power to help you get in vehicle you want. If you are looking for a Honda go to Herb Chambers Burlington and ask for Michael Sawicki. Also I would like to thank Regan Walsh for setting everything up for me and introducing me to Michael, that's the other thing about this dealership they have a great team all around.

Chris Maddeford

1 de abr. de 2015

I have been going to this dealship for years and I am now purchasing my 3rd vehicle from them a 2015 Honda Pilot touring. This dealership will bend over backwards for you, to help you get into the vehicle you want without all the hassle and games you get from other dealers. I have had pleasure of working with Michael Sawicki this time around and all I can say is very dedicated to making sure you are 100% taken care of through whole purchasing process, He always returns calls on time and will do everything in his power to help you get in vehicle you want. If you are looking for a Honda go to Herb Chambers Burlington and ask for Michael Sawicki. I would also like to thank Regan Walsh for helping me get things going and introducing me to Michael.

remussett

21 de mar. de 2015

We found the exact car we wanted online and made the trek to Herb Chambers Honda of Burlington. We got to work with Michael Sawicki; he was great to work with & very friendly. He didn't waste our time trying to sell us something else we didn't want and tried to make the process go as quickly as possible.We bought the car from out of state and Michael drove over an hour out of his way to deliver the car so we could get it registered. Excellent service and we highly recommend Herb Chambers of Burlington and Michael Sawicki.

Remussett

21 de mar. de 2015

We found the exact car we wanted online and made the trek to Herb Chambers Honda of Burlington. We got to work with Michael Sawicki; he was great to work with & very friendly. He didn't waste our time trying to sell us something else we didn't want and tried to make the process go as quickly as possible. We bought the car from out of state and Michael drove over an hour out of his way to deliver the car so we could get it registered. Excellent service and we highly recommend Herb Chambers of Burlington and Michael Sawicki.

marcobian

13 de mar. de 2015

Michael Sawicki and the folks at Herb Chambers made the process of choosing my next vehicle very smooth. Mike took time to understand every question I had, and I never felt pressure to move any faster than I wanted to. We looked at lease options, buying options and I was able to quickly walk away with numbers to compare with other dealers, etc. The facts about the process felt out in the open- of course Herb Chambers Honda is a business that needs to make a profit and pay its employees, but my getting a good deal and coming back was just as important. In my experience, the Herb Chambers folks are more into building a relationship for the long-haul, than scoring a one-time sale. This means a lot to me as a consumer. On a logistical note, Mike stayed in good contact with me, returned all my calls and texts, and had the vehicle ready and looking beautiful exactly when promised. I feel that if I had a problem or issue in the future, that Michael Sawicki would respond to the best of his ability with the backing of his company's philosophy. After all, I will drive many more cars, and at this point I will return to Herb Chambers. I feel I've been invested in as a customer.

marcobian

13 de mar. de 2015

Michael Sawicki and the folks at Herb Chambers made the process of choosing my next vehicle very smooth. Mike took time to understand every question I had, and I never felt pressure to move any faster than I wanted to. We looked at lease options, buying options and I was able to quickly walk away with numbers to compare with other dealers, etc. The facts about the process felt out in the open- of course Herb Chambers Honda is a business that needs to make a profit and pay its employees, but my getting a good deal and coming back was just as important. In my experience, the Herb Chambers folks are more into building a relationship for the long-haul, than scoring a one-time sale. This means a lot to me as a consumer. On a logistical note, Mike stayed in good contact with me, returned all my calls and texts, and had the vehicle ready and looking beautiful exactly when promised. I feel that if I had a problem or issue in the future, that Michael Sawicki would respond to the best of his ability with the backing of his company's philosophy. After all, I will drive many more cars, and at this point I will return to Herb Chambers. I feel I've been invested in as a customer.

Michael and Elaine Price

13 de mar. de 2015

We recently had a most pleasant experience shopping for a new car at Herb Chambers Honda in Burlington. We visited the store and were delighted to have Michael Sawicki introduce himself as a salesman. Our visit was very informative as Michael is extremely knowledgeable about the products Honda has to offer. Michael was professional, courteous and attentive to our needs. we are very happy with our purchase of a 2015 Honda Accord Hybrid. The car is everything Michael said it would be. Not only were we pleased but we were impressed with Michael's comprehensive attention to detail regarding our purchase. It was a pleasure to shop here and we will recommend Michael and your dealership without reservation. Thank you for a beautiful car.

A dedicated dad.

7 de mar. de 2015

I recently purchased a used 2011 Honda Pilot Touring for what I consider to be a reasonable price. Every single question or concern I had about the vehicle had been addressed promptly and every person I talked to from Herb Chamber Burlington seemed very much sincerely respectful. There have been some aspects of my vehicle purchasing process that I feel this dealership has gone above and beyond what I excepted when once again buying a newer vehicle. They made it so much less stressful then I had found it to be at other dealerships I have dealt with in the past. I found that the general manager there, a Mr Gerry Salois to be a gentleman of his word and without a doubt he has earned me as returning customer. I am very much impressed by the way everyone I dealt with there conducted them self's and to date this has been the best dealership I have been to in my life. To put it simply, I would and already have recommended this dealership to others. Frankly if your reading this? Your foolish if you didn't at very least go and see if you have as good of an experience as I have had. 5 stars!

yensid14

2 de mar. de 2015

My wife and I looked to lease a new Pilot and Odyssey and immediately turned to Herb Chambers. This would be our 5th and 6th leases from them. As before, we were able to quickly get through all the minute details over the phone since we live in another state. Patrick was great always fielding questions and answering them quickly.Once he delivered both vehicles, he was polite and professional to the rude DMV individual who didn't understand the transaction. His respectfulness allowed for another DMV employee to step in and handle the transaction smoothly all the while working with Patrick. Patrick's kind and respectful demeanor allowed for the registering of the vehicles to go smoothly.Thank you!

Jerseyrose

29 de dic. de 2014

My husband and I purchased a used Subaru Outback over the weekend and had a great experience at Herb Chambers of Burlington. We dealt with Mike C. who was friendly, courteous, and very knowledgable. He made the transaction of trading in and purchase hassle free. This is actually the third vehicle we have purchased from this dealership so I can highly recommend them!

vania.estanek.92

15 de dic. de 2014

In November of 2013 I was ready to buy a car when I went to Herb Chambers in Burlington. My husband and I had a bad experience with a manager of Everett's Honda dealership a day before who had treated him poorly. We went to you and Sergio take a very good care of us , without pressure us working towards our budget and offering options we got a CR-V 11. One happy year until 11/21 I got in an accident totaling my loved car. Sergio, you're the best . Thanks for such a great help. As I had prove my love to your work, I did bring my friend Helena over there and she got a car with you...and I'll do it again to who ever ask me about to get a car! My husband next car will be with you too as soon we are ready for. Again, I am so happy to have a friendship with you! And thanks to Phillip and the girls at Service dept. too:) Great environment!

junj

5 de dic. de 2014

Very good dealer, can accomplish the customer request on time. I like the way they treated their customer on Herb Chambers of Burlington, the sale person is very professional.

JulietP-MA

4 de dic. de 2014

We needed a car to replace our 2006 Honda Accord which was totaled in a rear end collision, a car we intended to have for another 5 to 6 years (they are that good - we have a 2001 Odyssey still going strong) so we were not in the best of moods to get a new car! But Sergio made it all happen, got the 2012 Civic we wanted at a great price. Even through the back and forth of 'can we do anything better on the price', Sergio kept us feeling confident he would do his best for us. Then, when we picked up the car (bought it on a Saturday, got it that following Tuesday!) we were surprised to find out all the tires had been replaced with new ones at no extra charge! This is the 3rd car we have bought from Herb Chambers Honda of Burlington with Sergio as our sales rep, and when it comes time to replace the Odyssey you can bet we will be back!

Derick Vergne

22 de nov. de 2014

I usually hate going to dealers and buying cars. I tend to not trust that I will get a fair deal and dislike the negotiating, etc.Patrick Sisk made the experience enjoyable. At no time did he seem to be misleading us. The process in general was very transparent. We'd fully recommend Herb C at Burlington.

marisarusso

21 de nov. de 2014

I was looking to lease an accord sport. Andrei was extremely helpful in educating me and walking me through the process. He was very patient with me and helped me explore all my options when it came to leasing. I would highly recommend coming to this dealership and talking to Andrei if you are ever searching to buy a new or used car.

Mar

21 de nov. de 2014

I was looking to lease an accord sport. Andrei was extremely helpful in educating me and walking me through the process. He was very patient with me and helped me explore all my options when it came to leasing. I would highly recommend coming to this dealership and talking to Andrei if you are ever searching to buy a new or used car.

Elizabeth Jackson

22 de oct. de 2014

We had a very positive experience at Herb Chambers of Burlington working with Michael Sawicki in buying a Honda CRV. He was very knowledgeable, professional, friendly, personable, patient and not pushy, and did what he could to take care of us in all regards. I highly recommend this dealership and Michael Sawicki as a salesman.

NeededACivic

22 de oct. de 2014

Great experience. They didn't have what I needed on the lot and it only took them 5 minutes to find it and they had it transferred the following morning. The day after that, I bought the EXACT car I wanted, a 2012 black Hond Civic LX sedan. I'd recommend Michael Sawicki and Herb Chambers Honda to anyone. A great experience overall.

kcourt

21 de oct. de 2014

I was very much ready to buy a car when I went to Herb Chambers in Burlington. I had fought with other dealers who severely under-offered my trade-in and treated me poorly because I was a young female shopping solo. I couldn't have been happier with my experience. There was only one car that was within my budget, but they didn't pressure me to look at more expensive cars. Sergio was very helpful, informative, and low-key. As soon as he saw me looking at the tires, he started measuring them to give me the life left. The first number they gave me for the trade-in was the actual fair price for it. When I asked for a few hundred more, he came back very pleasantly and told me they would do that. I was actually stunned. No fighting, no stonewalling. Totally painless. They've won me over and I am recommending my family and friends for sure. I will keep them in mind next time I purchase (which hopefully won't be for another few years...)!

kcourtem

20 de oct. de 2014

I was very much ready to buy a car when I went to Herb Chambers in Burlington. I had fought with other dealers who severely under-offered my trade-in and treated me poorly because I was a young female shopping solo. I couldn't have been happier with my experience. There was only one car that was within my budget, but they didn't pressure me to look at more expensive cars. Sergio was very helpful, informative, and low-key. As soon as he saw me looking at the tires, he started measuring them to give me the life left. The first number they gave me for the trade-in was the actual fair price for it. When I asked for a few hundred more, he came back very pleasantly and told me they would do that. I was actually stunned. No fighting, no stonewalling. Totally painless. They've won me over and I am recommending my family and friends for sure. I will keep them in mind next time I purchase (which hopefully won't be for another few years...)!

Pamela72

13 de sep. de 2014

I recently leased my first Honda Pilot through Herb Chambers of Burlington. My salesman was Patrick Sisk, he was extremely attentive to all ours needs and answered all of our questions about the vehicle in depth. There was so much to learn about the vehicle it was overwhelming! He had the utmost of patience with all of my questions and I left the dealership feeling confident about all the new options I had in my new car. The sales manager, TJ Madden, was also just as attentive and made us feel like we got the best deal possible for the Pilot. I would highly recommend the dealership to all my family and friends and I look forward to working with Patrick and TJ again in the future!!

Ken Z

12 de sep. de 2014

We saw a car we wanted on Cars.com. I sent an email to them to see if it was available. One of the online girls called me right away to confirm it was. We went to see if and Gustavo took us for a ride. He was nice easy going and not pushy at all. We decided to buy the car and then we met with Sean Parent. He too was a great guy. He checked into some rates for us to finance but we decided we wanted to stay with our own bank. He sent all the paperwork over for us and we brought them a check. They gave us a sticker same day and we drove it home! Wonderful place! Since we didn't buy a Honda but a used Subaru we will not service it here since we have a great Subaru place in our town but I would have if I needed a service dealer! AAA+++++

hego161

7 de sep. de 2014

I just bought a 2014 Honda Civic; my 3rd Honda Civic from Herb Chambers in Burlington. My salesman, Patrick Sisk, was a wonderful representative for your company. Friendly, courteous, and professional from the outset to the picking up of my keys for the car, Patrick is what all car salesmen should aspire to be in their profession. I cannot recommend Patrick highly enough. I would encourage his bosses to have new employees shadow him when they are starting out. Likewise, I appreciate that Evan Fotopoulos did not have the usual high pressure tactics for buying those "extras: that some dealers are guilty of pushing upon customers. Thanks again for a great car buying experience and I hope to be back again when I next buy a new car.

jlwong

11 de ago. de 2014

Our family just bought a 2014 Honda Accord from Herb Chambers Honda of Burlington. Their customer service is wonderful. Originally we were scheduled to see Sean Hagerty (he was the one that shows us the car) but because of the schedule conflict Sean has scheduled for us to see Michael Sawicki on his behalf. Michael was very friendly and well knowledge of the job. He answered all of our questions and provided many options on the extra service selections (without pressure). Michael also helped us to work with the Insurance agency while we were waiting for the finance officer. By the end Michael also offered to deliver the new car to our home next day. We are very happy with the purchase and the service that we received from Michael Sawicki and Sean Hagerty.

mrbranden

1 de ago. de 2014

I just bought a 2015 Honda Fit from Herb Chambers Honda of Burlington. I've purchased cars from other dealers before, but there's a reason why my third car in a row has some from Herb Chambers of Burlington. The customer service is wonderful and it was a stress/hassle-free experience. My sales representative (Mike Sawicki) was easy to work with. His pleasant demeanor was both relaxed and professional, yet he possessed in-depth knowledge of the vehicles he was selling, along with their options. He answered all my questions, called when he said he would call, and made sure the transaction was as quick and smooth as possible. During one point where I had to wait around for financing to get secured, Mike S saved my day by picking up my afternoon Dunkin Donuts ice coffee for me. Doesn't get much better than that at a car dealership!I went in on Wednesday, and drove home in my new car on Thursday. I highly recommend Herb Chambers, and Mike Sawicki in particular.

sabrina

1 de ago. de 2014

Sean was great. He was really honest with what I need and what I don't . He was very helpful and explained everything thoroughly for the car I was going to lease. Everyone I interacted with at the dealership was superb. Evan also helped me even though he wasn't working with me. When I had doubts about some things on my contract, he took the time out to walk me through everything without hesitation. They really want the best for everyone! Go here, it is the best dealership!!

Branden

1 de ago. de 2014

I just bought a 2015 Honda Fit from Herb Chambers Honda of Burlington. I've purchased cars from other dealers before, but there's a reason why my third car in a row has some from Herb Chambers of Burlington. The customer service is wonderful and it was a stress/hassle-free experience. My sales representative (Mike Sawicki) was easy to work with. His pleasant demeanor was both relaxed and professional, yet he possessed in-depth knowledge of the vehicles he was selling, along with their options. He answered all my questions, called when he said he would call, and made sure the transaction was as quick and smooth as possible. During one point where I had to wait around for financing to get secured, Mike S saved my day by picking up my afternoon Dunkin Donuts ice coffee for me. Doesn't get much better than that at a car dealership! I went in on Wednesday, and drove home in my new car on Thursday. I highly recommend Herb Chambers, and Mike Sawicki in particular.

s.upadhaya91

31 de jul. de 2014

Best Dealership!! Sergio, my salesman, let me go look at the car by myself and gave me my space (which is not the case with other places i have been). When I was ready to talk to him he was so laidback and NOT pushy. I didn't have to negotiate my prices even though I did my homework and was ready to do so. I got the lease for a great price, and it was such a fast process. Sergio went above and beyond his tasks as a car sales man to help me out . He genuinely cares about helping you get the best car and price. I've never felt so great about a purchase! If you want to buy your car somewhere, go here and buy it with him. He is THE BEST!!

Sabrina

31 de jul. de 2014

Best Dealership!! Sergio, my salesman, let me go look at the car by myself and gave me my space (which is not the case with other places i have been). When I was ready to talk to him he was so laidback and NOT pushy. I didn't have to negotiate my prices even though I did my homework and was ready to do so. I got the lease for a great price, and it was such a fast process. Sergio went above and beyond his tasks as a car sales man to help me out . He genuinely cares about helping you get the best car and price. I've never felt so great about a purchase! If you want to buy your car somewhere, go here and buy it with him. He is THE BEST!!

Ajay

20 de jun. de 2014

urchased certified Honda Odyssey 2011 EX-L. Couple of months ago ,I had a vey bad experience with one of a very reputed Toyota dealer .I was really scared and nervous.But Patrick Sisk and Sean Parent made it very easy for me . they are very friendly ,professional and understand the exact requirement of the customer. I finalised the deal on the same day.Thanks to Herb Chambers.

ajayssharma

19 de jun. de 2014

Purchased certified Honda Odyssey 2011 EX-L. Couple of months ago ,I had a vey bad experience with one of a very reputed Toyota dealer .I was really scared and nervous.But Patrick Sisk and Sean Parent made it very easy for me . they are very friendly ,professional and understand the exact requirement of the customer.I finalised the deal on the same day.Thanks to Herb Chamber

nilaalmstrom

7 de jun. de 2014

Michael Sawicki showed me a couple different cars and took me on a test drive and let me leave without pressuring me or trying to talk me into anything so I could make my decision, which was nice because I was really not sure if I wanted a minivan or a cross-over station wagon at that point. He was pretty patient because I spent a good deal of time looking at the cars to learn all the features. He also found some good options for slightly used cars that would have worked too. Honestly, I thought I was going to go test drive a couple cars, and send my husband to go buy the car for me once I picked one to get a good price. But the no-pressure attitude and respect he gave me made me as comfortable as one can be when making such a big choice. When I went back, the manager did haggle with me a bit over the price, but it was very friendly haggling and I came out with a great deal. Once the deal was made, Michael bent over backwards to deliver the car and make the experience good for me and the family, by installing the kids car seats and showing me how to use all the features of the car that my old car didn't have. Michael is pleasant to work with and a good egg, so if he helps you buy a car, he'll take good care of you. Khalid Saissi was my finance and insurance guy. He's friendly and straighforward. He simply laid out the options to buy and didn't try to push me into anything I didn't want. I asked for more information after I left and he answered right away. We did not spend as much time together as I did with the sales guys, but he was also a great person to work with and I recommend him.

Fred Meshna

25 de may. de 2014

I recommend Herb Chambers without Salesman Rob Kinneen was very knowledgeable and helpful. Very low pressure. I had to leave before making a decision, and he made no attempt to get me to commit to anything. He just said, "I'm here till 9pm". The whole experience was excellent, and more importantly except for sales tax, there were no hidden fees. I could not find another dealer who offered the same deal as Herb Chambers. They will be my car dealer from now on. Evan Fotopoulus was also excellent. Very friendly with lots of advice. Great place

ppicariello

24 de may. de 2014

When looking for a Honda Accord I worked with Mike Visconte and the experience could not have been better. He was knowledgeable about the product, professional, and had great attention to detail. This is my third car purchased from Herb Chambers (previously bought from Flagship Motors, and Herb Chambers Audi Burlington). Mike provided an excellent experience with no pressure and a smooth transaction. The guys in the finance department, Sean and Evan, were detailed made sure all the pieces fell into place for me to get into my new car.

Phil

24 de may. de 2014

When looking for a Honda Accord I worked with Mike Visconte and the experience could not have been better. He was knowledgeable about the product, professional, and had great attention to detail. This is my third car purchased from Herb Chambers (previously bought from Flagship Motors, and Herb Chambers Audi Burlington). Mike provided an excellent experience with no pressure and a smooth transaction. The guys in the finance department, Sean and Evan, were detailed made sure all the pieces fell into place for me to get into my new car.

Semiliani

14 de may. de 2014

Amazing experience for the second time. I previously leased a Honda Civic through Herb Chambers back in 2012, this was my first lease, EVER, so you can imagine how nervous and clueless I was about my options. I was well taken care of and given as much time as I needed. After noticing the Accord two years later, I revisited Herb Chambers Honda in Burlington. I was greeted and welcomed by every employee who crossed paths with me. I was then introduced to Honda Specialist, Joe Gordon. Joe was more than patient with me! I walked in only knowing I wanted an Accord, hadn't even thought about color or type! Joe sat with me and went over anything and everything Accord! There was never a question he couldn't answer, which made my decision making a breeze. He walked me through every step, even my options after my lease was up to help with my current decision. After torturing Joe with my Indecisive ways, I was told I would meet with Evan Fotopoulos( I really hope I'm spelling that right!) the Finance Manager. It was nice to be in the loop of what was to come next and not just be bombarded by another employee. Evan was very polite and patient, which is a must when speaking to me about cars. I was informed of all the extra features I could have. Evan must of printed a dozen pages with me mismatching options, did i mention I was indecisive? All that being said, I drove my Brand New Accord Sport off the parking lot that same day. I can't stress how pleased I was with everyone I came across at Herb Chambers Honda in Burlington. I left knowing, if I were to revisit Joe or Evan with questions, I'd be treated as if I was a first time customer.

Hondafan

14 de may. de 2014

Overall I was very happy with this dealership. I had been looking for a particular pre-owned certified vehicle for a month or so on cars.com. Finding the exact car I wanted is what drew me to this dealership. The car was in great condition, just as advertised. The customer service was excellent across everyone I came in contact with. Overall the entire purchase and negotiation process was smooth. However, upon making the purchase, I had asked if it was possible to hold my down payment check for a few extra days before cashing to allow time for wiring funds, which I was told was no problem and wouldn't hold up the sale. After I left with the car, I called the following day to remind my sales rep to hold the check for one more day, again was told not to worry. Of course they cashed the check sooner than they told me they would. Lucikly the funds had become available in time, otherwise it would have really made a mess with my bank account and the check wouldn't have cleared. Because of that I would likely not return to the dealership for future purchases. I'm usually not too harsh a critic, but nothing turns me off more than be lied to, especially if it were just to close the deal sooner and my sales guy knew they were going to cash the check earlier all along. I'll check yes on the survey that I'd recommend the dealer, but would caution anyone in advance.

ZeliaCarreiro

6 de may. de 2014

After having just about THE worst experience at a local Acura dealership, I was so turned off from the whole car buying experience, I thought for sure I would end up just holding onto my current (at the time) 12 year old car for even longer. I was so in love and dead set on buying an Acura TL, yet I visited Honda of Burlington basically just to explore all other possible options. I dealt with the salesman Miguel Coelho initially and even though he could tell I had no real interest in buying a Honda, he humored me the whole time and even took the time to search the entire Herb Chambers inventory, at that dealership and all related, to see if there was any Acura TL, which he could tell I was in love with, available for me. After two weeks of HIM checking for me, long after I left the dealership with nothing more that his time "wasted", he called when a car matching my EXACT wants/needs came available. I fell in love immediately! There was a bit of a hiccup before actually picking up the car, since apparently keeping your same license plate without trading your old car in is a bit more of a hassle than it is worth, but both Miguel and manager Josh McCarthy who stepped in, were extremely apologetic for the little delay it caused and were VERY accommodating as well. Long story short, if it wasn't for Miguel and the continued service/efforts he put in long after my first visit to the dealership, this girl would not be the very happy, proud owner of the prettiest Acura TL you ever did see :)

ZKC

6 de may. de 2014

After having just about THE worst experience at a local Acura dealership, I was so turned off from the whole car buying experience, I thought for sure I would end up just holding onto my current (at the time) 12 year old car for even longer. I was so in love and dead set on buying an Acura TL, yet I visited Honda of Burlington basically just to explore all other possible options. I dealt with the salesman Miguel Coelho initially and even though he could tell I had no real interest in buying a Honda, he humored me the whole time and even took the time to search the entire Herb Chambers inventory, at that dealership and all related, to see if there was any Acura TL, which he could tell I was in love with, available for me. After two weeks of HIM checking for me, long after I left the dealership with nothing more that his time "wasted", he called when a car matching my EXACT wants/needs came available. I fell in love immediately! There was a bit of a hiccup before actually picking up the car, since apparently keeping your same license plate without trading your old car in is a bit more of a hassle than it is worth, but both Miguel and manager Josh McCarthy who stepped in, were extremely apologetic for the little delay it caused and were VERY accommodating as well. Long story short, if it wasn't for Miguel and the continued service/efforts he put in long after my first visit to the dealership, this girl would not be the very happy, proud owner of the prettiest Acura TL you ever did see :)

DerekSpencer

2 de may. de 2014

I initially went in to the dealership on a completely different car than I ended up purchasing. Patrick Sisk was able to guide me to the RIGHT car. He fought for me on the price and was able to get me a great deal. He was very professional and knowledgable. I have actually worked in Car Sales and know a good sales guy when I see one. Thanks Patrick for a great overall experience.

Stacymood

25 de abr. de 2014

This was the best car buying experience I've ever had. Not only were Evan Fotopoulos and Robert Kinneen amazing with helping me pick a vehicle, but they entertained my son, and ensured that I would leave that day w the perfect car! And despite my less than favorable credit score, Evan didn't give up and was able to accommodate my circumstance. I'm forever grateful and recommend this dealership 100%!!

DM

23 de abr. de 2014

Just got new Honda through Mike Visconte at Herb Chambers Honda Burlington for the 2nd time and will go back again whenever I am in the market for a new car. I'll also send anyone I know looking for a Honda to Mike. Great deal. Great service. Overall great experience.

mta76

6 de abr. de 2014

My husband and I have dealt with many dealerships over the years and this was the best experience we have ever had! Pat was professional, knowledgeable, but most of all friendly and courteous. You felt like he cared about you as a person and not just another sale.Eveything was done for us and all we had to do was drive our car off the lot. I would highly recommend this dealership to anyone. Thanks again!

manikiran

24 de mar. de 2014

We bought CR-V in the Burlington dealer ship. Our sales person was Amjad. He was really easy to work with. He made my purchasing process really smooth. He was very professional, courteous and confident and did not press us on buying any additional/extra things. The vehicle was competitively priced. Our over all experience was really great. We recommend this dealer ship. My wife and I left the dealership happily with great satisfaction. We know we made the correct decision.

nelzons67

20 de mar. de 2014

Worst experience ever, manager regan promised the world And could not even match the price from the other dealer,wasted my time and gas not professional at all

Sherriphil

18 de mar. de 2014

I Purchased a Honda Crv from Herb Chambers last week, and had high expectations for Honda, but low for the salesman who sell them. We all know how they are. So to say the least I was not looking forward to going in to deal with them. My plan was to drive the Crv then go by three dealerships near me to find someone I felt I could trust. Also to find the best deal possible on the new car and my Jeep.Thats when I met Bobby Crow at Herb Chambers Honda in Burlington. He was so warm, and welcoming on a bad day personaly. A day I was dreading. He made me feel welcome and at home right away. Bobby showed me the Crv while explaining everything in great detail without ever asking when or if I was even buying a Honda. Bobby got me the most possible for my trade by arguing with the managment. Something I would have never done. I did my research before so I had some idea what to expect. He got me the best deal on the new car, and my Jeep I ever hoped for. I purchased it that day. When I went in to drive it home Bobby spend alot of time showing me all the new technology. I had no idea how to use it. He conected my phone so I could make voice calls. He even put in speed dials for my family and freinds that I call alot. He made double sure I knew how to use it all before I drove home. Simply put the best car buying experience I've ever had. I had to shre it. I would recomend this dealership to anyone.Sincerely,Sherri P.

Happy new owner

18 de mar. de 2014

I just bought a 2014 Honda Odyssey ex-l at Herb Chambers Honda of Burlington. Salesman Brain Ritchie was great. Totally helpful and patient and totally low pressure. Answered all our questions and got us a very competitive price. Car seems terrific but of course I just got it. Initially we went there looking for a low milage used car but the new car price was good enough that we opted for new - No complaints at all. Really very smooth process. I could have bought the car closer to home, but these guys just seemed to have their act together -- in particular the salesman we dealt with. Tom W

ariandrew

11 de mar. de 2014

My daughter purchased a used vehicle here in 2011 from Robert Crowe (Bob) and I returned this past December (2013) and purchased a used Honda CRV for myself. Bob is wonderful and was fantastic to work with. I would highly recommend him as a salesman to purchase a vehicle from! Since the very beginning of the purchasing process, to post purchase, Bob has been thorough and great!!

pangaeans

14 de feb. de 2014

We called ahead about a leasing special advertised by Herb Chambers Honda. Upon arrival we were introduced to Mark Spinos,a new employee at the Burlington site. Mark was very straightforward, always thinking and speaking in our best interest. Mark activelysought to understand what we needed and what the dealership might have to offer even beyond what we thought we might be looking for.This is what a customer wants to see in an auto salesperson before anything else. His lack of experience in leasing was a minor issue,mostly covered by the business staff anyway. Mark assisted us in making the right vehicle choice at a critical time in our lives. We arethrilled with the capabilities of our new Honda CRV which has taken us with ease down the roads and highways of eastern Massachusetts during the recent snow and ice storms. For sure she is a snow leopard! Thanks Mark!

Jypsilantis

9 de feb. de 2014

This is our second Honda Pilot lease through Patrick Sisk. He makes the whole process so enjoyable, while being incredibly helpful and informative. After picking up the car this time, the registration and inspection sticker became available a few days later. Patrick went out of his way to meet us off-site to give us the paperwork at our convenience. THAT'S customer service! Honda is lucky to have such a talented, kind, and driven individual among their ranks!

pavelbondari

6 de feb. de 2014

I have purchased a vehicle a few days ago, Mark is the one who helped me out.He was very friendly but not enough experienced, maybe cuz he is a new hire, so I gave him a credit.The thing which is bothering me is before I chose the car I asked him if he could clean the car cuz was in a big smell and the front window had a chip on the right side, he said it gonna take care of it. When I picked up the car was night and I could't see that he did/t fix the problem and second day when i gave him a call and left a message asking him to fix the car, he until now, 2 days after, didn't return my call.I would suggest him to offer more attention to customers requests and I will probably return the car.

Akolson2

5 de feb. de 2014

I bought my accord from Amjad who was great to work with. My over all experience was fantastic. I would highly recommend Amjad and the dealership.

Sophie0211

27 de ene. de 2014

Patrick Sisk has been my Honda dealer for years.Saturday I leased my 5th car. The service and professionalismis always outstanding. Patrick was on time and had a car ready to test drive.He knows what I like to drive including the colors I like and don't like.He's a dealer who pays attention to details and for this I'm truly grateful.I drove on and was driving off the lot with a new car in under two hours.Thank you Patrick for that you do!

LediaM

27 de ene. de 2014

Patrick Sisk has been my Honda lease dealer for years. Saturday I leased my 5th car with Patrick. My experiences have been outstanding and and extremley professional. He arrived on time, knows what I like to drive and had the car ready to test drive. The paper work was seemless and I was driving off the lot in two hours. Amazing! Thank you Patrick for all that you do!

claudiaf1

11 de ene. de 2014

Joe was very helpful with the purchase of my civic. His friendliness and knowledge put me at ease with my puchase. He was efficient, kept me informed, and always answered any of my concerns. If I had to purchase a car all over again I would definitely go through Joe. Overall the service I received was excellent, and I am extremely statisfied with my purchase.

mbedard01821

8 de ene. de 2014

Brian Ritchie helped me purchase my new Ridgeline and made it a great experience. He was there throughout the whole process and made every step of the process a breeze. I drove off in my new Ridgeline feeling happy that not only did I get a great deal, but I also feel secure that I purchased the right vehicle for me.Gerry Salois runs a great dealership and I will not hesitate to recommend Herb Chambers Honda.Martin Bedard

Jshelly1

31 de dic. de 2013

I just found this website but I purchased a car from Amjad in 2011. It was such a great experience having Amjad as our salesperson , we still think about it to this day. He was very pleasant, answered our questions directly, was not pushy/tricky and went out of his way to make our purchase quicker. Both me and my husband would recommend him to anyone looking to buy a Honda. Make sure to ask to ask for Amjad the moment you walk in. Herb Chambers is lucky to have him on their team.

jasonrmena

31 de dic. de 2013

I worked with Joseph Gordon on my most recent automobile purchase. Joe was a consummate professional. He was extremely informative, and helped to guide me through the best purchasing process I've experienced so far. I've already recommended Joe to friends and colleagues, as he is excellent to work with.

kimberleyc

31 de dic. de 2013

I was looking to purchase a used Honda Pilot. I was immediately greeted upon my arrival to Herb Chambers Honda by Patrick Sisk. Patrick was very friendly and most helpful in assisting me to select the perfect vehicle to fit my family's needs. Patrick went the extra mile and made the entire car buying experience very comfortable and easy. He even made himself available for questions on his day off which was much appreciated. I was truly impressed by his knowledge and dedication and would highly recommend him to anyone who is looking to purchase a vehicle. Patrick definitely went out of his way to make my family and me happy during the entire experience. We love the new Pilot- thanks Patrick!Kim C

lynnerox6

26 de dic. de 2013

Had a wonderful experience while purchasing my new car. Both Amjad and Sean were wonderful to work with. Extremely friendly and answered all my questions. There was no pressure and the whole process of trading in my car and buying my new CR-V went smoothly and quickly. Thank you for your great service!!!Lynne McCartney

ddefranc

18 de dic. de 2013

Miguel was awesome, he was very patient with us and answered, all our questions, as were were not sure whether to lease or buy. The best part was that he was not pushy at all, which was a big plus for us. Our total experience with Miguel, as well as Khalid, was great. If we require to purchase another vehicle in the future we would go back to Herb Chambers, as well as recommend to our family and friends. This review however is ridiculous as it will not submit

DebbyandDave

15 de dic. de 2013

From the moment my husband and I walked into the dealership, Michael Sawicki treated us with the utmost respect. His customer service skills were outstanding, as he answered all our questions, took us for a test drive, and then sat down to work out the deal. Michael was friendly, knowledgeable, and helpful through every step of our car-buying process. We sealed the deal in an extremely positive, amicable and expeditious manner. Our overall experience with Michael could not have been better. We felt he had given us a very fair deal, and we enjoyed the process from beginning to end--not something you can say about every car-buying experience!. Michael took care of every detail, and we were able to pick up our new Honda Accord within one day. We would highly recommend Michael Sawicki to anyone looking to buy a quality new or used car.

NancyMwh

13 de dic. de 2013

This is th second car I have bought from this dealership. Md the second time using Amjad as my Sales Consultant. We had such a good experience with him the first time, I went back. He is excellent. Not pushy at all, and helped me to pick the right Mini Van for my family Ned's without trying to get me to ju MORE thank I needed.

toriola

13 de dic. de 2013

Gustavo made my purchase an easy decision. He was very informative in explaining all my different options and walked me through the entire process. I really appreciated his attention to detail and customer service skills.

FlavianeCoelho

12 de dic. de 2013

The reason why I am giving the rating is because the quality of service was excellent. I was treated like royalty and served to the max with no problems at all. Everything was done on my behalf and overall, I am very pleased with my car.

Sparrow17

10 de dic. de 2013

I have been leasing Honda Civics since 2008; this is my 3rd consecutive lease from Herb Chambers Honda, Burlington.I have been using the Burlington Honda service center since 2008.The sales and service associates are eager to please, knowledgeable and treat customers with great respect.I plan to walk through the doors to lease again in 2016! Thank you Patrick Sisk.Happy HolidaysEleanor M.

KenGD

3 de dic. de 2013

My wife and I found this sales rep very knowledgable and very helpful in answering our questions. He would look into folders, reference material, and web sites in order to provide the information requested.Unlike some dealerships, you don't hear the sales people say that your purchase will help with his quota or that we want your business.The focus is where it should be, which is to get you informed so you can make the best decision for yourself.When I picked up my CRV (used) it was cleaned and washed. When Ray noticed that the gas tank level was low, he took the car and got it fulled up.I had bought a lugage cover for the back area (not standard with that model). Not only did Ray help me at the parts department but installed it as wellI would go back tobuy another car from this dealership

Paul and Jamie

3 de dic. de 2013

Evan is a very friendly salesperson who went the extra mile. I had access to call Evan before and after hours and he was very easy to work with. would recommend Evan to friends and family members who are looking for a new or used vehicle and will make sure to see him for my next vehicle purchase

KengD

3 de dic. de 2013

My wife and I found this sales rep very knowledgable and very helpful in answering our questions. He would look into folders, reference material, and web sites in order to provide the information requested. Unlike some dealerships, you don't hear the sales people say that your purchase will help with his quota or that we want your business. The focus is where it should be, which is to get you informed so you can make the best decision for yourself. When I picked up my CRV (used) it was cleaned and washed. When Ray noticed that the gas tank level was low, he took the car off the lot and got it fulled up. I had bought a luggage cover for the back area (not standard with that model). Not only did Ray help me at the parts department to purchase it but installed it as well I would go back to buy another car from this dealership

jstoneb

27 de nov. de 2013

Hi, my name is jenilee. Previously I purchased a vehicle(2013 honda civic) from herb chambers honda location in boston, ma. I must say I was not satisfied at all. But the moment I went into the honda location herb has in Burlington I was amazed with the service I received from not just the service department but with the sales advisor Evan Fotopoulos. He noticed my fustration as a costumer of the previous dealership right away and actually made me feel great about the car I have. I dint make a deal with him on a car because my lease contract is new from back in april 2013 but if I had the option to go back in time and not make the purchase from the previous dealership Evan will be the person of choice.He has shown to me that as a sales man its not about the sale for him its about the satisfaction of the client. He followed up with calls right away to make sure everything was fine and everytime I go in for service he treats me with priority, friendliness and great costumer care. When my lease is over I will be financing my 2013 civic and evan will be the right man for the job. I recommend Evan Fotopoulos to any costumer that has had previous issues with purchasing a car for their next vehicle. And evan if you are reading this today all my husband and I want to say to you is.........YOUR THE MAN!!! and thank you for your care and great costumer service.- JENNI & FAMILY.

Pcanney1

21 de nov. de 2013

Evan is a very friendly salesperson who went the extra mile. I had access to call Evan before and after hours and he was very easy to work with. would recommend Evan to friends and family members who are looking for a new or used vehicle and will make sure to see him for my next vehicle purchase

Marilyn Buckler

21 de nov. de 2013

Whenever my Honda Accord needs servicing/repair, I run right over to Chris Glen at Burlington service as I've been doing with all 3 hondas I've owned. Chris is such a likable and trustworthy guy that I wouldn't go to anybody else. What I appreciate when I deal with Chris is that he's consistent in giving me accurate information and reliable estimates and is invariably true to his word as to how long the service/repair is going to take. We've built up an excellent working relationship and he's the "go to guy" for me.

Squirly224

19 de nov. de 2013

This is my second lease of a Honda CR-V with Patrick Sisk. Patrick has made sure that each transition has gone very smoothly and quickly. He has been thorough with following up and assuring that we are comfortable with are lease and making sure that any questions or concerns are dealt with in a quick manner. I will continue to use Herb Chambers Honda with the great assistance from Patrick. My wife and I are overly happy with the decisions we made. Patrick has even gone above and beyond to adjust quickly with last minute decisions on vehicle specifications to suit our families needs. It has been a pleasure to deal with him and I hope to continue using his business in the future. Above all, his efforts and attitude make this a great experience as I'm sure many others believe to be true.Steven

MikeAhearn

18 de nov. de 2013

Patrick Sisk did a fantastic job in servicing my need to turn in my older Honda civic. He explained very well all the ins and outs of the civic si that I leased. I greatly appreciate Patrick's thoroughness and attention to detail. The Honda civic Si is a great car.

KateLemieux

8 de nov. de 2013

Evan was great to work with. He found us the car we wanted in the color and options we wanted. He was friendly, answered all our questions, and got our new car registered and prepped very quickly. We enjoyed the free coffee and ice cream at the dealership as well.

CTC2014

3 de nov. de 2013

We shopped around at several different dealerships (both Honda and other brands) and ultimately landed at Herb Chambers for our 2014 CRV. Our salesman Evan was by far the most honest and forthright person we dealt with in the entire car-buying process. He was very patient while we sorted out our likes and dislikes and seemed genuinely concerned about putting us in a car that made us happy. Other dealers clearly just wanted to make a sale and didn't really care about helping us find the right fit. For example, when I expressed displeasure with the look and feel of the seats in another car, that salesman said, "well, it's not like you have to look at the seats; you just sit on them." Evan, on the other hand, acknowledged that we had to be happy with our decision for such a big purchase and told us to trust our instincts about what we liked and didn't like. He also did not pressure us and hound us with phone calls while we were deciding. Once we decided on the exact make and model we wanted, we shopped around to several dealerships to find the best price. Herb Chambers was extremely competitive and really worked to match other offers we found. We ultimately bought from them even though we found another deal that would have been $200 cheaper. In the end, we felt better about buying a car from such a reputable dealership and a salesman whom we trusted. We found our salesman Evan to be a very genuine and down-to-earth family man versus some of the other..."characters" you might encounter in car sales. He really took the time to work through the deal with us and also made sure that we understood how to use the features of the vehicle. We know that if we have any issue or concern, Evan will gladly follow up with us. It's been a week since we picked up our new car, and we're thrilled with our choice. I'd highly recommend Evan to other Honda buyers and would certainly return to him for a future vehicle.

SaniyaBilash

3 de nov. de 2013

We went Herb Chambers Honda of Burlington to buy a used 2011 Honda Pilot EX-L. We were looking for a blue one but they didn't have any so we want see the Dark Cherry one. The sales person went out to get the car and a minute late he came back empty handed. There were so many cars on the parking lot so he couldn't pull the one we want to see. It was raining (little) but I told him that, we will walk with him out to the car. I took my 8 months daughter and my wife to the lot, then the game started. He couldn't find the car and try to show us the 2012 Polished Metal Honda Pilot. When we refused to buy 2012 he left us in the parking lot and got into a car and drive off. After that I received an email from Jillian McDermott" Robbie said you were looking for a particular car we did not have. I am unsure exactly what you are looking for. We appreciate your time today. Please understand used inventory is constantly changing. We are buying and selling over 125 cars a day! ".They could sell 125 cars a day but I'm not buying one from them

Satisfied Customer

30 de oct. de 2013

I bought a Honda Pilot Touring from Evan. I knew I wanted to buy the car when I walked into the dealership (my wife and I had previously test driven the Pilot and a number of other SUVs). I was introduced to Evan and quickly made my goal clear. Working with Evan was a very pleasurable experience - not something many can say when describing buying a car. From the minute I sat down, Evan listened to what I had to say and talked to me more as a friend than a commission source. In the end, we worked out a deal very quickly (from the time I walked in to the time I signed the paperwork was less than an hour). I would absolutely recommend working with Evan. He's a no-nonsense salesman that will help you get a good deal on a new car.

Guinness

28 de oct. de 2013

This is my second Honda CR-V that I have purchased from Patrick. I thought I might be looking for a smaller car, but after seeing the 2014 CR-V I loved it. Buying a new car can be a little stressful, but after sitting with Patrick and discussing all the new and improved features I knew I would be happy with the car. Patrick is easy to talk to and went over items in the car even when I had to ask more than once. I would recommend Patrick to anyone interested in purchasing a Honda.Thank you Patrick.

tonyabean7

18 de oct. de 2013

This is the second vehicle my husband and I have purchased from Patrick. We were looking at other cars and dealers before going back to Herb Chambers but we both felt comfortable with Patrick and wanted to talk to him before we made any decisions. He makes the car buying process a more enjoyable experience for both of us and we both walk away happy. Patrick was very kind and walked us both through all the new technology before we left and even made sure our car seats were installed. Thanks Patrick for the great friendly service and we would recommend you to anyone looking to buy a vehicle.

John C. sr.

14 de oct. de 2013

My wife and I recently purchased a 2007 Jeep liberty at, Herb Chambers Honda Burlington. We were helped by Evan Fotopoulos. I cant tell you how pleased we were with his help, in making the wright choice. He took the time to show us like suvs in the same price range, and did a great job explaining the difference in both cost, and millage. This helped us to compare, and make our choice. I was very impressed with his knowledge of the inventory. I would highly recommend Evan, to anyone looking for a car.

AmyHamilton

11 de oct. de 2013

Let's face it, who doesn't dread the notorious sales pressure of buying a new car? I certainly do not look forward to it. But, I lucked out this time. Sean Parent was my sales person and there was no pressure, just a nice guy who seemed to understand what I was looking for. Made it easy to decide to purchase the vehicle that I was considering. BTW, this is not always the case. I have actually walked out of dealerships because of pushy and even rude sales people in the past. Thanks, Sean!!

Happy New Car Owner

11 de oct. de 2013

Let's face it, who doesn't dread the notorious sales pressure of buying a new car? I certainly do not look forward to it. But, I lucked out this time. Sean Parent was my sales person and there was no pressure, just a nice guy who seemed to understand what I was looking for. Made it easy to decide to purchase the vehicle that I was considering. BTW, this is not always the case. I have actually walked out of dealerships because of pushy and even rude sales people in the past. Thanks, Sean!!

luvtasing63

9 de oct. de 2013

I was greeted and taken care of immediately. Sean was very helpful and listened well to my situation regarding what I was in the market for and what my budget entailed. I would highly recommend Sean as a sales rep for anyone entering this dealership. Thanks Sean!!!! :)

10Crosstour

9 de oct. de 2013

I bought a 2010 Honda Accord Crosstour from Patrick Sisk and I must say that was the best experience I ever had buying a car. He was very helpful and friendly. I took his time explaining all the Hi-tech features my car had before I left the the dealership. Also the finance manger who approved my loan was all pleasure to work with throughout the process. I highly recommend this dealership for your car purchasing needs. Its been two weeks since I bought the car and I have no regrets. Thank you Herb Chamber Honda of Burlington!

cabellard87

8 de oct. de 2013

I bought a 2010 Honda Accord Crosstour from Patrick Sisk and I must say that was the best experience I ever had buying a car. He was very helpful and friendly. I took his time explaining all the Hi-tech features my car had before I left the the dealership. Also the finance manger who approved my loan was all pleasure to work with throughout the process. I highly recommend this dealership for your car purchasing needs. Its been two weeks since I bought the car and I have no regrets. Thank you Herb Chamber Honda of Burlington!

hdurand

30 de sep. de 2013

I really enjoyed working with Evan at Herb chambers Honda Burlington. Buying a car was peaceful, I had a great time. Evan did really try to help me find the right car for our budget, we finally bought a Scion xB that perfectly suits our needs (family with 3 kids). As we come from France, Evan also helped with insurance, registration... making buying a car in a new country become so easy. Thanks a lot Evan ! Really appreciate !

camrysfc

29 de sep. de 2013

While waiting for my 2001 Honda Odyssey (that I bought 12 years ago new at Herb Chambers of Honda in Burlington) to be serviced, I noticed a 2009 Toyota Camry LE on the lot, in fantastic shape, with relatively low miles and a nice price. My wife has been wanting to get rid of the mini-van she has been driving since our kids are now all grown up. While on the lot I met Evan Fotopaulos, who turned out to be the best sales person I have ever met. From the Friday I saw the car and phoned my wife to the Sunday she decided to purchase the vehicle, Evan went above and beyond the call of duty to make sure we would be extremely satisfied customers. He made sure we had all the information we needed to make an informed purchase decision, explained everything about the car and the associated purchase in detail, did so with absolutely no pressure, and was one of the friendliest, honest, easy-going sales people I have ever dealt with. Even after the purchase, when my wife said she heard "a weird noise" coming from the car while she drove to work on Monday and called Evan about it, he was very concerned and kept following up to make sure nothing was wrong with the vehicle. As it turned out, the Camry came with a set of Michelin Pilot sport tires that have a fairly aggressive tire tread. Depending on the road surface, they run from quiet to somewhat noisy, and that's what my wife was hearing. Nothing wrong with the car at all. Overall, Evan made our purchase of the Camry easy and stress-free. If you are looking for a vehicle at Herb Chambers Honda of Burlington, make sure you ask for Evan.

SFC

24 de sep. de 2013

While waiting for my 2001 Honda Odyssey (that I bought 12 years ago new at Herb Chambers of Honda in Burlington) to be serviced, I noticed a 2009 Toyota Camry LE on the lot, in fantastic shape, with relatively low miles and a nice price. My wife has been wanting to get rid of the mini-van she has been driving since our kids are now all grown up. While on the lot I met Evan Fotopaulos, who turned out to be the best sales person I have ever met. From the Friday I saw the car and phoned my wife to the Sunday she decided to purchase the vehicle, Evan went above and beyond the call of duty to make sure we would be extremely satisfied customers. He made sure we had all the information we needed to make an informed purchase decision, explained everything about the car and the associated purchase in detail, did so with absolutely no pressure, and was one of the friendliest, honest, easy-going sales people I have ever dealt with. Even after the purchase, when my wife said she heard "a weird noise" coming from the car while she drove to work on Monday and called Evan about it, he was very concerned and kept following up to make sure nothing was wrong with the vehicle. As it turned out, the Camry came with a set of Michelin Pilot sport tires that have a fairly aggressive tire tread. Depending on the road surface, they run from quiet to somewhat noisy, and that's what my wife was hearing. Nothing wrong with the car at all. Overall, Evan made our purchase of the Camry easy and stress-free. If you are looking for a vehicle at Herb Chambers Honda of Burlington, make sure you ask for Evan.

hondaowner44

18 de sep. de 2013

Sean was a pleasure to work with. He answered all questions and facilitated the deal very quickly. Sean is a cut-above and I would buy another car from him.

kmartell

14 de sep. de 2013

I recently had my 2003 Honda Accord, which I previously purchased from Herb Chambers, totalled in a car accident, and needed to buy a new car. I met with Sean to discuss leasing a 2013 Honda Civic. He helped me track down the exact car I wanted, and made the process so easy and stressless!Sean was incredible to work with, and I refer anyone I know looking for a Honda to go to Herb Chambers in Burlington and speak with Sean.

KMartell

14 de sep. de 2013

I recently had my 2003 Honda Accord, which I previously purchased from Herb Chambers, totalled in a car accident, and needed to buy a new car. I met with Sean to discuss leasing a 2013 Honda Civic. He helped me track down the exact car I wanted, and made the process so easy and stressless! Sean was incredible to work with, and I refer anyone I know looking for a Honda to go to Herb Chambers in Burlington and speak with Sean.

maps1

7 de sep. de 2013

I really enjoyed working with Sean Parent at Herb Chambers Honda of Burlington where I just bought a 2013 Honda Fit. Overall it was a pretty painless experience and I felt that the price for the car and trade-in were pretty fair. I walked in there with a Consumers Report car report on the Fit that I wanted and we came to agreement on price very quickly. Then there was the trade-in which required some back and forth, which was always respectful and thoughtful. Sean got the decision-makers involved that were needed to get it done. When I took possession of the car there was an informative hand-off from Sean. Also over the next few days on a couple of occasions there were calls from Sean wanting to make sure that everything was going well with my use of the car and that I did not need any questions answered. I thought this was really excellent after-sales support. To sum it all up, this was a very positive car-buying experience for me and I highly recommend dealing with Sean Parent in particular and with Herb Chambers in general, where I have had my other Honda serviced for quite a few years.

ankh9000

4 de sep. de 2013

I purchased a vehicle at this dealership in the past, and had a good experience. Which was why I decided to visit again to potentially purchase the 2014 Honda Odyssey, and the experience was just as great as it was 9 years ago!I worked with Sean Parent and cannot say enough great things about him. He was very knowledgable and was able to get us a price on the vehicle that we could comfortably commit to. Not only was Sean knowledgeable, he has a very personable and kind way about him, not at all like the stereotypical car dealer who is too pushy and uncomfortable to work with. The dealership was great too! Very clean, and the fact that I was able to take my new car the same day I purchased it, says a lot about the staff behind the scenes who did an incredible and quick job at getting the van ready to take with me!Overall, my experience was fantastic and I will not hesitate to buy my 3rd vehicle from Herb Chambers Honda Burlington, when the time comes again.

JKLo

4 de sep. de 2013

I purchased a vehicle at this dealership in the past, and had a good experience. Which was why I decided to visit again to potentially purchase the 2014 Honda Odyssey, and the experience was just as great as it was 9 years ago! I worked with Sean Parent and cannot say enough great things about him. He was very knowledgable and was able to get us a price on the vehicle that we could comfortably commit to. Not only was Sean knowledgeable, he has a very personable and kind way about him, not at all like the stereotypical car dealer who is too pushy and uncomfortable to work with. The dealership was great too! Very clean, and the fact that I was able to take my new car the same day I purchased it, says a lot about the staff behind the scenes who did an incredible and quick job at getting the van ready to take with me! Overall, my experience was fantastic and I will not hesitate to buy my 3rd vehicle from Herb Chambers Honda Burlington, when the time comes again.

regelzoo

3 de sep. de 2013

I liked the "no-haggle" fair pricing system. They provided carfax for the vehicle we liked. They provided list, in advance, of items that would be repaired after we purchased the car and also allowed us to have it inspected by our own mechanic. They agreed to do several additional items suggested by the mechanic. There were several minor issues that arose -- they went the extra mile to resolve them to our satisfaction.

TeriD123

27 de ago. de 2013

I recently purchased a new Honda from Herb Chambers of Burlington and had a great experience. Robert Crow was my sales person and he was nothing short of exceptional. He was courteous, knowledgeable, helpful, patient answering all my questions, and explained the entire car buying process thoroughly. I've told numerous people how pleased I was with this dealership. I will definitely go back when in the market for a new car and ask for Robert.