Reynaldo Segovia

17 de ago. de 2021

The technician Jay was awesome. He accurately diagnosed my problem which had been a mystery to other professional mechanics. He took the time to try and understand my concerns before and after I took my car in initially. Cali who is the new service assistant was extremely helpful every time I called in concerning my vehicle and listened to my concerns and made me feel as if I was family or a friend as should be the goal of customer service. Altogether I give only the highest reviews to this awesome team at Hicks Family Nissan!

Sophia Brooks

15 de sep. de 2021

Purchasing a car from this dealer was an expensive mistake! We recently purchased a used Nissan vehicle from them, and they knowingly sold us a lemon. After purchasing the car for over the market value, we are stuck with a $4500 bill for an entirely new transmission. I understand that everyone is trying to make a sale, but if you are looking for any amount of transparency, this is not the place to go. I would much rather purchase a car from someone that can be trusted than from a dealership that consciously makes a decision to screw you over. Additionally, we left our vehicle at the service department for an entire day, and all that was done was an inconclusive test drive. I will never purchase another Nissan, and I will absolutely not bring my business to this establishment again. Edit: I’ve tried repeatedly to contact any sales manager with no response. From what I understand, they pretty much left it to be our problem. While the Google response was a nice touch to save face, it means absolutely nothing and we are still stuck to fit the bill.

The AspenX

8 de sep. de 2021

Chris Perez, service center from the Nissan in calallen tx, was really professional and values the business customers. He was honest about the work that needs to be done and went above and beyond to help me financially. I will be heading back in Friday to complete the last process to get the work I need done to continue to be safe on my trips on the road. The guys that are gonna do the labor understood the situation and helped me out as well. I love coming to this specific location because they really care about the people that give em business. Thanks guys and God Bless y’all! - happy customer

Dana Levee

24 de ago. de 2021

Just purchased a new 2022 Nissan Pathfinder and had the best experience ever. Leo Longoria was my salesman and he was very helpful in getting the deal I wanted. They gave me an excellent deal on the new car and I love it. Thanks Leo & Hicks Family Nissan.

John Garcia

10 de ago. de 2021

I was really blown way with the professionalism that Mr. Lichtenberger showed me and my wife. He was a constant professional, answered all our questions. he stayed focused on the sale and never missed a beat on doing his job. I've bought vehicles before from other dealerships and I will say with out a doubt this is the best experience we've ever had. My wife hates to buy vehicles because she doesn't trust a car salesman. This time it was different and we were both very very happy.