Ray and Kay

2 de dic. de 2015

From beginning to end we had a wonderful car buying experience! I would definitely recommend to a friend or family. Very friendly, helpful and knowledgable !

Joey

9 de nov. de 2015

I have been a customer now since 2012. I am always treated with courtesy and friendliness. Mike has been awesome, patient, professional and overall really helpful! I have never had a bad experience and all the staff is quick to ask if I have been helped. I would recommend this to a friend. Please tell the staff thank you for their excellent customer service!!!

Designer Pat

12 de oct. de 2015

My 2012 Terrain needed an oil change and, as usual, I brought it to the congenial staff of Hilton Head GMC ... Randy was very attentive, pleasant and efficient, as was the entire staff ...

Gary

29 de sep. de 2015

We traveled Hilton Head Island from Ontario Canada and had problems with our air conditioning. Found your company through a Google search, drove in on Monday and spoke to your service rep Jeff who was very courteous and professional giving me the confidence I needed as a foreigner. It was determined that we needed parts that were on back order but he would do his best to get the part as we were leaving on Sunday. On Thursday I dropped in, part not in yet so I said do an oil change anyway, now Jeff in his wisdom recommended why not wait until Friday morning in the hopes that the part would come in. He was right, thank you Jeff, as a result we had a comfortable ride home with a working air conditioner. Thank you, your good service much appreciated

SONNY AND SANDY

10 de jun. de 2015

We had a great salesman Jeff Weber that listened to what we wanted and needed. We got a fair price and interest rate, everything was done in timely fashion. Loved the electronic signing table. Sales manager was also great. Over all a great Saturday morning. Came home with the vehicle I wanted. We will be back. WONDERFUL EXPERIENCE !!!!! Sincerely, SONNY & SANDY BREWER

Valerie

27 de may. de 2015

I purchased a used Terrain that I absolutly love. My salesperson name was Scott Bradley, he was very helpful in explaining everything from financial questions to how everything on my vehicle works. I would refer anyone I know to him and this dealership.

James Housey

18 de abr. de 2015

I brought my Buick in for a oil change and the service department advisors wasn't as friendly as they used to be I guess it's a long day type of issue maybe something at home was bothering them if so I can understand but they did excellent work for me.

Robert P

25 de mar. de 2015

Purchased a new 2014 Cadillac ATS Excellent service Staff was wonderful for us.

TonyMSC

18 de mar. de 2015

Jeff and the entire service team are great!!! Everyone goes out of their way to make certain my service needs for my Cadillac SRX are completed to my utmost satisfaction.

Jamie

7 de feb. de 2015

The service is always fantastic at this dealership. Mike Reddick is outstanding. I've been going to this dealership for several years now and Mike is just the best to work with. He's extremely fair and honest.

Tony SC

8 de ene. de 2015

I was cheerfully and professionally greeted by your Service Adviser Vance who promptly arranged for my scheduled recall correction of my power seats and GPS software update to my 2011 Cadillac SRX. The entire experience was pleasant and comfortable. My vehicle was returned to me repaired to my complete satisfaction within 90 minutes. Thanks to the entire staff of Hilton Head Auto.

Tim B.

6 de ene. de 2015

Awesome experience with salesman Gary Trump. No hassle. Gary did everything he said he would and followed thru to the very end. The finance representative was amazing as well. All dealerships should spend a week studying how they do business. As my business grows, I will only deal with Hilton Head GMC for all my automotive needs. Best car buying experience ever. Thanks. Tim

Bluffton Designer

30 de oct. de 2014

I brought my 2012 GMC Terrain in for an oil change and was, as usual, pleased with the service personnel and facility ... The service took a bit longer than promised; but, just as I was going to question the time frame, Bob Zane, the gentleman who helped me with purchasing the car, came by and was pleased to find out about the delay ... Sure enough, he shook the correct tree, and in minutes I was on my way to work (just a smidge late :-) ... Everyone at the dealership is service-oriented and that is the most important part of the puzzle ... Thanks!

magvit4pt

21 de sep. de 2014

I brought my 2012 Buick Enclave in for regular servicing and to fulfill the request for recall items. EVERY SINGLE PERSON in the service department was uniformly pleasant, appeared unrushed and willing to answer any questions. Also, in the afternoon, after being picked up by Randall, the tireless fellow who chauffeurs us to/from wherever we need to be after dropping the car in the am, I paid the very minimal price for oil change with a charming office administrator. Randall is a truly kind man -- after several years of kindly ferrying me either to home or work, he recalls my being a physical therapist, asks about my daughter and grandson whom he has assisted with HER 2009 Enclave, shares caring about us, and allows me to care for him and his family. THIS IS QUALITY service. Other times I have had the incredibly good coffee in the waiting room, complete with TV and playroom for kids. My car was washed after the service. It would be extremely difficult to improve the service at Hilton Head Automotive. It is simply the best.

Robs 49

30 de ago. de 2014

A great dealership. Jeff Weber was terrific and very helpful as were all the other people we dealt with there.

Michael Smith

15 de ago. de 2014

I purchased the 2011 vehicle new at the dealership and have used the service department for all maintenance and warranty work sine that time. Mike gas always been easy to work with and provided great advice and service support! Typically, once my vehicle would be outside the warranty period, I would find another place to get service work completed, other than the dealership. Based on my satisfaction with the work done by the service team and due to the support recieved from Mike I am likely to continue using HHBuick for my Enclave servicing needs. Based on test same experience, I am highly likely to give HH GMC Buick Caddilac preference! I would get inclined to follow Mike, if he were to move to another dealership or was moved over to the Caddilac side of the business! Thank you.

Barbara Mullin

14 de ago. de 2014

Service was great. We weren't rushed. Took care of our needs.

Jamie

31 de jul. de 2014

I've always had a great experience with the service dept. Mike Reddick is awesome. He's a super guy, straight shooter and always goes the extra mile to help you with anything .. Anytime i've ever had an issue with my current suburban or my previous Yukon XL, Mike has always steered me in the right direction as to what needs to be done to fix the issue(s)..

Satizabal

19 de jun. de 2014

They always Repair my vehicle in my first trip ... Never had a problem having my car Repair.. GREAT CUSTOMER SERVICE

Bluffton Designer

8 de may. de 2014

Hi! ... I brought my fairly new GMC Terrain in for an oil change at my nearby GMC dealer ... I had made the appointment on-line (very easy!) and the follow-up was prompt and professional ... A last-minute meeting came up; so, I had to change the appointment and called the service area ... Everyone, from the young lady who answered the phone to the service personnel who changed the appointment, was polite, friendly and helpful ... I needed a "first-thing-in-the-morning" appointment in order to get to work and was pleased that my appointment was rescheduled so easily ... When I arrived, everyone was very cheerful and the work was done very quickly ... My service technician, Nick, even apologized that the car was not brought up close enough to the service door ... I thanked him and said that I could use the exercise (it must have been at most 20 feet!) ... Very pleasant experience and sparkling new waiting area ... Thanks!

BigBlackCadillac

3 de abr. de 2014

I love my Cadillac ATS! The leasing process was easy and I ended up with a terrific sports sedan at a fair price. Everything the magazines say about the ATS being a worthy competitor to the BMW 3-Series is true. Great car. HH Cadillac keeps it in tip-top shape!

Fran 54

29 de mar. de 2014

Every time my car is serviced there I know that it is done right but the only bad part is the labor is way over priced. I f I can find someone just as reliable to work on the car at a less inexpensive rate I probably will be taking it there.

dreid

15 de mar. de 2014

Drove an hour to get to HH auto, once I arrived was greeted by all the sales associate as well as the GM. Mr. Bob Zane had the buick enclave ready to go. With 2 other potential buyers wanting to purchase the vehicle Bob respectful encourage me not to wait, he didn't pressure me at all but told me that the vehicle was mines and he know it was exactly what my wife wanted so he spoke with the GM to begin the purchasing process while I drove another hour back to the bank to get the money. Unfortunately it was a go so I placed a cash deposit to hold the vehicle. Once the keys were in hand they did everything to show us the vehicle function how the controls work and filled it up as well as serviced the vehicle once more. Awesome experience I have referred some of my Co workers to them.

TonyM

19 de feb. de 2014

Maintenance service on my SRX was performed professionally and the entire staff kept me informed during the process. The service advisor Jeffry Coulman was excellent and should be highly commended. The entire experience was a pleasure. Love bringing my vehicles here and will continue to do so.

My 2013 GMC

6 de ago. de 2013

This dealership is great. Folks are very friendly and informative. Great honest people to work with.

My 2012 Buick

6 de ago. de 2013

I found this dealership to be outstanding. My salesman was very informative and very honest. He helped me with everything on my car and spent time with me till I was comfortable with the new things on my car. I have bought 3 vehicles from this dealership because they are so honest and informative. I feel they are the best around. I am very happy with them.

Gloria S.

6 de ago. de 2013

This is one of the best dealerships I have ever bought from. My sales man is awesome and very helpful. I have recommended him to all my friends.

Lew

7 de ene. de 2013

I bought my Buick Enclave at HH Motors and it is absolutely the best car I have ever owned. The sales process was fluid and reasonable and I never felt rushed or pressured. I'd buy another car from them in a heartbeat. My only service experience was an oil change and a warranty fix of the driver seat heater. Again, a superlative experience. They gave me a free loaner- a new Buick Lacrosse- and the work was done way under the time budget. Only complaint I have is that there was some sort of glitch in their computerized feedback system so I was unable to submit what would have been a stellar review of their service.

dan sun city

2 de jun. de 2012

Had taken two cars to this dealer for service. The one the engine was bad but they tried ti fix it and charge me for it but said something else was wrong and did I want to fix that.Second vechile they damaged a engine part while fixing trans. then treid to blame it on another dealer. Neighbor had bad experience with them replacing parts that didn't need replacing and when corporate was notified they were told what to charge but they didn't ever follow corp. mandate.