maizey

4 de nov. de 2016

excellent service. I was in and out for an oil change in less than a half hour. Car was washed and I was set to go.

DOUBLEFF53

4 de nov. de 2016

Very nice people. The whole bunch were just so kind!! I would recommend these folks anytime and twice on Sunday!! I am thinking of a new Altima too!!

CHRISAPARICIO1979

3 de nov. de 2016

Went in for a routine oil change and inspection. Discovered my brake pads and rotors were in need of replacement. I was able to leave my car and be able to get to my afternoon meetings with a loaner car. Quick, friendly service. I trust the Hoffman service center with my car.

WFOUCHE

3 de nov. de 2016

Bought a new Nissan Altima from Hoffman Nissan. I was treated with great beast respect by our sales person MIQUEL. He was accommodating and knowledgeable and very sincere. He explained in great detail the features of the car after we test drove it. Brian Clark worked very closely with us. He along with MIQUEL were very friendly and answered all our questions and concerns. They made the entire experience go very smoothly I wouldn't hesitate to buy another car from Hoffman Nissan. It was a great experience!

DONAtellaforbes

31 de oct. de 2016

He always makes me feel like a very valued customer and never dissapoints me. He can be a great model! I prefer getting his service rather than others. Great job Dave! Keep it going!

THOMAS.DORIAN

31 de oct. de 2016

Mark Margolis made the visit to the Hoffman Nissan quick and easy. He was able to find the car we wanted and work with us on pricing. I tried three other Nissan dealerships (Harte/Ba-Ba-Barberino/Decormier and all failed.Thanks Mark.

ALL7SRS

30 de oct. de 2016

I was able to get my car in for service right away. From the moment I hit the service department at Hoffman everyone was very kind and helpful. The service team did a great job with my car. David kept me posted as my car was being worked on and answered all my questions.

KLANCASTER651

25 de oct. de 2016

They did not care about me, it took 5 hours to trade in a lease and three hours were spent waiting on their couch for the Finance Guy and no one came and checked on me or asked me if I needed anything. When I finally went and complained about the wait time to the manager, told me he would give me some of the pizza that they just ordered and asked me to give him a fist bump!! Really?? Do I look like I am in Junior High School! How inappropriate! The finance guy made me feel like I was wasting his time and after I finished with him, no Manager or GM came and thanked me for my purchase. I just got the keys from the Sales Guy and drove away. No one offered or bothered to show me the features of car, which I am still trying to figure out. It has been two weeks since I bought my new car and no one from the dealership has called to thank me or see if I have any questions or even if I like the car. Will NOT be back, not even for service. I went there because it was close to my house. Next time, it will be worth the drive to a Hartford or Middletown Nissan dealership where at least someone will pretend to appreciate my business. Don't waste your time, go somewhere else! A little bit of customer service, goes a long long way.

WKscar16

25 de oct. de 2016

"Well four months ago I took my car for the regular car service and let me tell you that I had the best experience at the 'Nissan Auto body center' because beside the excellent servicing of my car, the staff member Mr. David Cyr treat me respectfully and in a gentlemanly fashion. My car Nissan Rogue 2016 was served within the time range I didn't had to wait extra hours. Most of all after my when my car was serviced the associate explained me in details about what was serviced.In general, I had the best experience so I will highly recommend others to particularly go for their car service."I will definitely give Nissan Auto Body a 5 STARS for their excellent customer service.

BUCK10352

24 de oct. de 2016

There was virtually no transparency in the sales portion of the purchase of my new Murano. I was never told that one of the rebates was expiring the day I made the deal. Hence I was at the dealership from 4:45pm to 8:15pm. "We are very busy because of the deadline on the rebate, but it will only take a few minutes for you to sign the paperwork". A few minutes turned into over 3 hours. It was all about getting us in the financier's office to listen to the sales pitch for extras (extended warranties etc...Also there was no transparency that the rebate that was expiring that day had some fine print that was never revealed until the last minute. "Are you financing the car? If so, you MUST finance through us, or the rebate is null and void." Even though many times (during the 3 hour waiting period) I reiterated that I would only finance through them if they matched my lowest offer from other financiers would I finance through them, they never mentioned the conditions of financing being tied to the rebate. Upon picking up the car, the salesperson had very little knowledge of the workings of the car. She was only concerned in getting us in and out as quick as possible and having us sign-off on her iPad that she had "reviewed" the car with us. All in all, a less than pleasant experience.

yogi

15 de oct. de 2016

From the moment I arrived, to the moment I sat in my vehicle to leave, I felt I was treated as a Valued Customer. The Service Department at Hoffman Nissan sets the bar as far as I'm concerned. Never a surprise, always delivering the serviced vehicle within the promised time frame. Quality mechanics and a great Customer Service group. Along with very fair prices, who could ask for more?

AABYRNES

14 de oct. de 2016

Bought a 2016 Platinum Murano. Love it!The service all around was quick, pleasant and on target. I would recommend them to a friend. Thank you.

BettyB

12 de oct. de 2016

Paul is a professional, conscientious, thorough sales representative from Hoffman Nissan in Simsbury, CT. He listened to all my concerns and found the perfect car for me.

TERRYROY62

11 de oct. de 2016

I dropped my car off yesterday morning for a recall, and had them change my oil, I had a free oil change that was given to me when I bought the car. I never used tt and they gave it to me yesterday. That was a nice surprise

Mapleleaf59

10 de oct. de 2016

Last week I decided I wanted to lease a new Nissan Leaf (my second) and within 3 days I was driving the vehicle of my choice off the lot with a better deal than I imagined and with the support of everyone there. My husband and I have bought multiple vehicles from the Hoffman Group over the years, usually Toyotas and have all vehicles serviced there. All personnel is friendly, caring, and respectful. We will continue to trust them with our car-buying needs.

cindyjoytahil

7 de oct. de 2016

Words cannot express how I felt when I was told by a local service station that the HORRIFIC smell coming from my vehicle was that of a dead rodent!!! I was told to go straight to the dealership as they are the only ones who could properly take care of this mess as the entire dash would most probably have to be removed! Upon seeing my vehicle with most everything (including all seats) removed to search for the rodent, I was calmed by both the Service Mgr, Rocky and Asst Svc Mgr, Justin who assured me my veh would be completely returned to it's original state smelling sweet with all new upholstery and filtration system. 2 weeks, One Act Of God insurance claim, a rental vehicle, 2 business trips and and one minor surgery later, and my vehicle is back in my possession! All I can say is THANK YOU to everyone at Hoffman Nissan in Simsbury for making sure this job was done right, timely and according to my insurance company's standards!

PATCAM3

5 de oct. de 2016

The representative was professional, efficient and friendly. I brought my car to the service center with an emergency and was able to get it fixed the same day without an appointment.

SSVOGT

3 de oct. de 2016

had booked 90 min for 2 recall items, was in and out in under 45 min. service runs a tight ship at hoffman nissan. my 3rd or so visit and always positive and timely.

winnbetsy

1 de oct. de 2016

Service was very quick as I was able to walk in, meet with Paul, test drive my new car and get it within the same night. Both Paul and Kirk were very informative and friendly.

FDAQ

29 de sep. de 2016

I was greeted By Rocky I must say the friendliest and most informative service manager I've ever dealt with. The problem quickly resolved service was done I am very pleased with how the truck came out. It never handled as well as it does now thank you so much for the good service excellent Job on all counts service manager and technicians very Pleased five star

TOPOG

26 de sep. de 2016

Service was scheduled, vehicle was taken in as soon as I got there. When I was told how long it would take it was spot on

PPURDY9131

23 de sep. de 2016

I just couldn't believe what I saw in my driveway last night. I had to check several times. Earlier in the week I had set up an appointment to check out a new Nissan at 2:00 PM. on Wednesday Sept 21, 2016. By 6:00 PM I drove home in my brand new Pathfinder. I had no idea that could happen. Amaury met me at the door and led me to a chair in his office listening to me explaining what I wanted to purchase. He explained they did not have the color I wanted but he was sure he had a car in a different color that I would like. I really didn't believe him because I only wanted a certain color. He asked if I would just be willing to look at this color. He was not pushy just certain I would like it. I fell in love with the Pathfinder and the new color. I wanted running boards, Amaury arranged for them to be put on immediately. He called to insure & register my new car. The warranties & final finance paperwork were handled very courteously by Kirk By 6:00PM I was happily on my way home.

DENISEMILLER4

22 de sep. de 2016

I purchased my Pathfinder in Nov.of 2014 and have always brought it to Hoffman Nissan for service. David Cyrus has always taken exceptional care of me and the entire team is very attentive. I would and always do recommend them to everyone I know.

ADBLOOD

20 de sep. de 2016

As is usual, customer service at Hoffman Nissan is excellent. For a number of years I was an assistant to the senior officer of a company who expressed the importance of Customer Service Excellence in our business. I have always been aware of customer service excellence in my interactions with people who provide services in various venues.Hoffman Nissan is #1.

CMARKS

19 de sep. de 2016

I have had the far best experiences with Hoffman Nissan service department. Justin Derench had an open ear for all my complaints for my past dealer (service) I dealt with. He was able to get my car in on a Saturday morning for an oil change, tire rotation and a recall. He kept me post through out the day. Have never had that happen before. I was always calling and checking up on. When I picked my car up, everyone had a smile on and was very friendly. "It felt like home". Great atmosphere.

Rebecca

19 de sep. de 2016

I just leased a new Altima from Hoffman. This is the third time I've done business with them and it is always an easy and relaxed experience. Kevin Rurka was great, never pushy and was easy to talk to. I will always go back to Hoffman and recommend them to all of my friends.

DMBIOLO

18 de sep. de 2016

Always easy to do my service at Hoffman.Justin and Rocky are very professional and friendly added bonus the coffee and waiting area are real comfortable and clean I recommend doing your service at Hoffman Nissan.

Lara Hunt

16 de sep. de 2016

Just had an absolutely Fantastic experience at Hoffman Nissan today with Rocky at the service desk. Very fast, effective and I am so happy I can drive to work tomorrow! :)

2KEYKOKJ2

16 de sep. de 2016

I purchased a new Nissan Rouge this past week from Hoffman and was very pleased. The circumstances for having to purchase a new vehicle were not by choice. My car was totaled in a very bad accident. Stephanie my salesperson was very pleasant, not pushey at all. My questions and concerns were answered very well and when the car was delivered to us everything about it was explained very well! I had no problem getting used to the new technology of my car.The financial part of the experience was also handled very nicely for us. They all go out of their way to make you a happy , satisfied customer. Thanks so much Hoffman. The Therriault's

LENWORTHIT

16 de sep. de 2016

I made an appointment to get my oil changed. I got there 5 minutes early and I was taken in immediately. So professional and courteous. I was offered a car wash, my wheels was checked for alignment. Just a overall good atmosphere.

NADINE_DAVIES

9 de sep. de 2016

The sales associate was very helpful, attentative, patient, understanding. They are a very hard working team. They provide excellent customer service, great follow up rapport. Overall great experience!!!

DRFILOU

8 de sep. de 2016

My recall was taken care of and they did an oil change for me.The service was excellent and everything was very clean and organized.

LEAH.WARD

8 de sep. de 2016

Quick and professional, thank you. They had problems fixed quickly, though I will have to return for the recall next month when parts.are in. Leah Ward

KENDELLCOKER

8 de sep. de 2016

I initially spoke on the phone with Kirk and talked about my financing options and what I was looking for. He was very helpful which encouraged me to come in. When I arrived Kevin helped me and it was a very smooth transaction and experience. I felt extremely comfortable and welcomed there. Overall, it was an outstanding experience and I drove my car off the lot within a couple of hours of my arrival! Great dealership!!!

NZBLOOM

7 de sep. de 2016

From the moment we entered the dealership to the day we picked up our car, we felt like a valued customer who was cared for.

LDONLIN0331

5 de sep. de 2016

Amaury was very knowledgeable and a pleasure to do business with. Thanks again. We will definitely purchase from you again in the future. -lindsay and corey donlin

RK98MAU

2 de sep. de 2016

I came to hoffman nissan after several bad experiences at another dealership. I bought my 2013 new at the other dealer along with an expensive extended warranty, but every time I brought my truck to them with a warranty issue, I got no satisfaction. Every noise or issue was normal and they could never locate the problem, but they had no problem charging me 100.00 an hour to poke around. It was as if the vehicle had no warranty. So this time I decided to try hoffman nissan, and I was shocked at the difference, the service rep was great, didn,t play any games , and the techs located the problem and fixed it. I was impressed. I will be using hoffman for all my service work and most likely buy my next vehicle from them if their sales are as good as their service.

CHERYLDAVISART

30 de ago. de 2016

Brought van in for service check on tires and they were both fast and very thorough. And they rec a great deal for tires as well as cleaning my car.

MARKT57

30 de ago. de 2016

I was very pleased with my experience at Nissan service dept.everyone was very friendly. Even while I was waiting everyone that came into the area said hello. The area was clean and bright.

Joel Benkowitz

27 de ago. de 2016

great place to purchase a car, customer service and advise is great

CAROL.CTB15

27 de ago. de 2016

EXCELLENT DEALERSHIP WITH OUTSTANDING SERVICE, THEY ALWAYS ACCOMMODATE MY SCHEDULE FOR VEHICLE SERVICE. I CONSIDERED THE CURRENT SALES EVENT PROGRAM BUT DECIDED TO STICK WITH MY CURRENT SENTRA UNTIL SPRING 2017. PAUL MOXAM IN SALES WORKED VERY WELL WITH ME AND I LOOK FORWARD TO BUYING FROM HIM IN THE FUTURE, AND I APPRECIATE HIS PROFESSIONALISM AND KNOWLEDGE.THANK YOU,CAROL PERROTTI

SRDAVINO

27 de ago. de 2016

I love positive, friendly, and knowledgeable people. My salesperson, Stephanie did an outstanding job of informing me of all of the features on the different models, that I was looking at! She made it an easy decision to buy at Hoffman in Simsbury!!! Kirk was also very helpful, smart, and friendly, he made financing easy for me!

JOSE.BRYON

26 de ago. de 2016

Prompt and curtious...no appointment needed and loaner was given...took care of all my needs on car and oil change after the fact I forgot to state at drop off of car.

Dans

25 de ago. de 2016

I have never been disappointed with the service at Hoffman Nissan. The service center personnel have always been prompt, they listen to any concerns you may have, explain what and why something needs to be done, and are always customer focused. I really appreciate that.

dpipins

25 de ago. de 2016

Paul, Ariel and Kevin were extremely helpful and accommodating throughout our car purchase. They went above and beyond to make sure my wife and I had what we needed and to make sure that we left happy. My next car purchase in the near future will definitely be with them again! Highly recommended.

SANDYSELL40

24 de ago. de 2016

I was greeted immediately by Tom and explained my situation. He introduced to Paul Moxam. The dealership went out of its way to help me.

LEEBELLIN

23 de ago. de 2016

Couldn't have been nicer to work with. I needed some information about leasing vs purchasing. Was clear, non-pushy and whatever I do, I will do it with Hoffman.

WOJCIKTHADDEUS

23 de ago. de 2016

Hoffman family treats you just like that, Family. I went to Nissan Hoffman and they did exactly what they said they would do and without trying to sell a bunch of extra's. I will differently use them again.

TracyN

20 de ago. de 2016

Rocky and the rest of the service department team always do an excellent job for me. It hey are the reason I keep going back. I live in Torrington, and it's worth the drive knowing I'll be taken care of. I highly recommend them!

CRAIGNJOLIE

19 de ago. de 2016

Work done by professionals. Excellent accommodations. Reasonable waiting time (impeccable waiting room). Good advice. Excellent reminders! from the first phone call to make an appointment until the completion of the services, it was an excellent experience. Please continue the excellent work.

Saranya Chandran

16 de ago. de 2016

Nice Experience. Staisfies our Need and flexible Service. All the members are friendly and till the end provide great service. Explained the features and discounts clearly.

DAKLAU707

16 de ago. de 2016

The agent was friendly, the appointment was kept on time and the car was finished when he said it would be. The only issue was after the wash the car was not wiped down and there were spots left.

DANIEL.YAFFEE

15 de ago. de 2016

Quick and easy service. Very good attention to detail and helped me with all my issues. Will definitely continue to have my new car serviced at Hoffman Nissan.

EYOBRIEN

15 de ago. de 2016

Kevin, the salesman, listened to my requirements for a new vehicle and the cost I was willing to pay. He did a great job finding the perfect vehicle for me.

KJMURPH389

11 de ago. de 2016

I have been servicing my car at the Hoffman Nissan ever since after I bought it there. I came in to get my broken muffler changed and they had it done in 30 minutes. David Cyr always does a great job taking care of me everytime I service my car there.

Mike

10 de ago. de 2016

I was met immediately upon arrival & processed in quickly. I was updated as to recommendations clearly. Only issue I had was the length of the appointment. I was there from 12:45 until 2:21. I only had a oil & filter change. Will likely go to your place every other oil change so my tires can be rotated.

DR

8 de ago. de 2016

The facility was clean and the staff was curtious. This was my first time at Hoffman Nissan and it won't be my last. Maybe I can convince them to vacuum my car next time to go along with the car wash.

JAM61146

4 de ago. de 2016

The service for routine maintenance on our vehicle is very efficient. We are always in and out in no time at all. The staff is friendly.

NissanLinda

1 de ago. de 2016

It was a terrible feeling finding tat my Nissan frontier truck had been attacked by mice/chipmunks - chewing wires like no tomorrow! Working with Justin made the experience less painful! He kept me informed on a regular basis through the entire month that the truck at Hoffman's - waiting for pairs, repairs to be made.Thanks,LindaOnly problem that I did not fully understand - I have a coupon if I spend over a certain amount I can save - I was told this could be at any time!! Was NOT able to use it since it was an insurance claim, but I still spent $1000.00 of my own money. I did not appreciate being told no by the Service Manager! Maybe someone can explain further to me why NOT!

DDGLOVER24

29 de jul. de 2016

The service continues to be the best ever received, nation wide, during my 60 plus years of owning a vehicle in many difference states. Since moving to CT I 2004, I have purchased vehicles from Hoffman every time there was a need.I have told individuals about my positive dealings with Hoffman on several occasions.

COPPENBARRY

29 de jul. de 2016

Got the job done, people were very nice. vehicle was reay to be picked up when promised. clean shop and I would come again. Thanks

SAMEHZAKHARY

28 de jul. de 2016

David , did great job handling my car concern, and explain to me how to get it fix and how long will take to fix it, all work done before the promise time, that was great experience at Hoffman Nissan service is theBest. Thank you so much

MAUREENANNSWEENEY

28 de jul. de 2016

David at the front was helpful and precise! Rating 10/10 all around!! They had my car ready within 24 hours! I would definitely go back.

RLALLEY

28 de jul. de 2016

David was great to work with. Easy to schedule an appointment, very professional and friendly. On the day of service, David was very informative, helpful and courteous. Overall a great experience.

SUEBUDDE

27 de jul. de 2016

When I came to Hoffman Nissan, I had already been shopping at several other dealerships without much success. No one was listening to me or making any attempts to find what I wanted. My luck changed for the better when I when I stopped in and met Kevin Rurka. He listened to what I was looking for (a late model, used, small SUV) and ended up putting me in a 2016 Rogue for just a few dollars more than I was planning to spend on a used car! To say I am thrilled is an epic understatement! Kevin was patient, professional & funny. He listened to my needs and has put me into the SUV of my dreams! When I went to pick it up, Kevin sat with me in the car & showed me what EVERY button was for and he even helped me connect my phone to the Bluetooth. Kirk Coates, the finance guy, was great and made the finance process as easy as possible. Every person I encountered at this dealership was professional, helpful and kind. The dealership is immaculate and beautiful. I am so excited about my beautiful new Rogue and I couldn't be happier about the service at Hoffman Nissan!

STEPHENSICARD

26 de jul. de 2016

We went to the dealership with two cars in mind. We worked with Stephanie and she helped us decide on the 2014 Kia sorrento. She was very polite and not pushy (welcome change from most dealers). We started the deal and the sales manager Ariel Pagan helped us too. Ariel ended up driving me 45 minutes (each way) to my house to pick up my old plates so we could do the sale that day. Overall everyone was awesome.

LENWORTHIT

25 de jul. de 2016

Very professional and courteous. I drove in and was promptly greeted by Mr Cyr. My vehicle was taken in and I was out of there in a timely fashion.

Cindy P, Avon CT

22 de jul. de 2016

Outstanding customer service. This was our first time dealing with Hoffman Nissan and we were extremely satisfied with the ease of scheduling, professional communication, availability of a loaner car and work performed.

ATORT30

21 de jul. de 2016

Efficient and thorough. As always. Car was washed and all alerts reset. Thanks. One suggestion. Would love it if you swept the floors out too.

jfanelli13

21 de jul. de 2016

My 2012 Nissan Frontier was making funny sounds, turned out I had a bad rear differential, fixed like new! Brought in, diagnosed, fixed within a day, thanks!!

Alan Burstein

20 de jul. de 2016

Kevin Rurka and the sales team at Hoffman Nissan made me feel very comfortable in leasing my Nissan Rogue. Kevin was very knowledgeable and helpful.

CASEYHOFFMAN13

15 de jul. de 2016

The staff is very friendly, helpful, and accommodating. They got me in on time, addressed all of my concerns, and charged less than I expected.

ROBERGE

13 de jul. de 2016

WAS TOLD BY ANOTHER DEALERSHIP THAT THE TRANSMISSION WAS BAD AND THE CAR ISNOT WORTH FIXING. THE CAR WENT IN TO CHECK ON THE ENGINE MISFIRING, WHICHTHEY COULDN'T FIND OUT WHY.THE SERVICE MANAGER ROCKY SUBRAMANI TOOK ALL OF 45 SECONDS TO FIGURE OUTTHE MISFIRE (CRACKED INTAKE BOOT) A MINOR REPAIR & THE TRANSMISSION HADNOTHING WRONG WITH IT.THESE GUYS ARE WHAT ALL OTHER DEALERSHIPS SHOULD STRIVE TO BE, FIRST CLASSOPERATION, CUSTOMER SERVICE SEEMS TO BE PRIORTY #1 WITH THEMWELL WORTH THE DRIVE FROM BRISTOL

LYNNENGELSROTH

13 de jul. de 2016

David Cyr was so kind to help me out with a nail in my tire (losing air fast). I do drive an older Honda and they told me at Honda they could not help me and I should go elsewhere. Thank goodness for Nissan and David Cyr. Got a washed car as well - love them!

DSCARPINI

12 de jul. de 2016

I found my experience with salesman Paul Moxam very professional and knowledgeable. He was pleasant and patient. I would recommend Hoffman Nissan. I love my new car.

Anonymous

11 de jul. de 2016

I brought my car in for regular maintenance service and nothing was performed. I was lied to by one of the service managers. I feel taken advantage of and disappointed.

RUTROW1

11 de jul. de 2016

Service dept had car ready just when they said they would and took care of recall which I had forgotten about. David handled things very well - very efficient Steve R

MARYMKW5

11 de jul. de 2016

Car shopping can be intimidating, especially when you haven't bought one in over ten years. At Hoffman Nissan, I found myself working with a supportive not pressuring sales team, and my personal experience with Hoffman team member Stephanie Samuelson was five star! She was pleasant, patient, professional and as a result I found my new beautiful car, which I TOTALLY LOVE!! I definitely would recommend Hoffman Nissan and again I am grateful for the kind and caring feel of the entire team.Thanks again, Mary Wimpfheimer.

englimey

8 de jul. de 2016

Very professional time was taken to explain all the details . Service was quick car was washed a pleasant surprise. I highly recommend the service at Hoffman.

IRENE.MUENCH

8 de jul. de 2016

David went out of his way. He provided excellent customer service and kept me informed of the status of my vehicle. I will request to David again on my next service appt.

PAULFERRERI

6 de jul. de 2016

My second time with Hoffman service. So helpful, friendly, and responsive. And thanks for the loaner car. Nice job! I'll buy my next car at hoffman.

Chazzy

4 de jul. de 2016

Recalls are always worrisome, but the customer service here is fantastic, prompt, very little wait time, and pleasant!!!

Dennis A Reynolds

30 de jun. de 2016

I had been watching a used car on internet and had asked to be informed of price drops. I was$ informed the was dropped to $21000.I called set up a appointment by a lady named Wendy. for next day.Received call later in day from Kevin conforming appointment. Approximately five pm received email that the price had been raised to $21500. I cancelled appointment via email. To there credit they informed me before I made the fifty mile drive.

CPJOHNS100

28 de jun. de 2016

I am a repeat customer. Paul is always professional and and treats his customers in a polite professional manner. He also respects the fact that people have budgets to work and and does his best to make everything work perfect. The finance department also tries to get the best loan rate too and explains all the options before you make your final decision.

DouglasFamily

24 de jun. de 2016

The service is quick and efficient. All of the employees are friendly, accommodating and helpful. We have leased seven vehicles through Hoffman Nissan, and we will continue to do so.

ALEXA.TZANOVA

24 de jun. de 2016

I've had my 2008 Nissan Sentra serviced at 4 Nissan service centers (Balise Nissan in RI, Central Ave Nissan in NY and Harte Nissan and Hoffman Nissan in CT) in the years I've had it and have moved across states. Hoffman Nissan were a very pleasant surprise after Harte Nissan. So far Hoffman Nissan have been very informative about repairs that need to be made, not pushy and most importantly have given me a time frame during which I need to do the repair before the car is unsafe to drive. I'm happy with the service I have received there and hope it will continue like that in the future.

ERIKALNAIR

23 de jun. de 2016

The motor fan for our Hybrid Nissan Altima was malfunctioning. The Hoffman team was able to get us an appointment in a reasonable time frame and make the repair in approximately the time and for the amount quoted to us.

THEOLDIESDON

21 de jun. de 2016

I have been dealing with the Hoffman Group for a number of years with Honda and Now Nissan!Our 2016 Juke had to go in for a rear spoiler to be installed..dropped it off...and it was done right and when promised...Top Notch sales and service!!

KANTHONY08

21 de jun. de 2016

This is my second experience at Hoffman and, as in the prior dealings, they knew all of the specifics about the car. It was a pleasure working with Mohammed.

HHANECAK

17 de jun. de 2016

I brought my xterra in for an oil change. Part of the promotion on line was a hand wash of my car (this was done very poorly) and an inspection. A prior insertion of my vehicle stated that my brakes were low and needed to be changed. On this inspection my brakes were noted to be normal and no need for any maintenance. This makes me question the inspections being completed at your facility. I had a similar episode happen to me when I purchased this car fromHoffman.

mccherv

15 de jun. de 2016

Once again, Hoffman Nissan has delivered excellent service at a reasonable price. Everyone we've dealt with has always been courteous and professional. Wouldn't take our X-Terra anywhere else, ever.

LYDIACHIAPPETTI

10 de jun. de 2016

Excellent service and quick diagnosis and fix of the issue. Appreciated quick turnaround and return of the car to our driveway. Thanks, Rocky and Justin!

MSCHAFFMAN

9 de jun. de 2016

From first visit when i decided to lease a car,we were pleased with the time and patience of the STAFF, primerably KEVIN RURKA. and Kurk CoeatesThis was a first time experience for us after driving a 1989 Nissan w were pleased with with it for many years.We are particularly impressed knowing that we will b e welcomed for any of many services needed in the future. He has already called us to be certain we are comfortable with the vehicle.

carns242

9 de jun. de 2016

As always, Justin Derench gave a complete preview of work to be done.It was finished in less time than he estimated and he even gave me a break on the cost. Thank you, Justin...and it was done without an appointment!

SAMBITMUNU

9 de jun. de 2016

It was nice working experience.Mohamad was very friendly and taken care all need.He has all vehicles ready and tried all the version which I want to see

MIKE.MYERS1026

8 de jun. de 2016

I made this appointment because I looked up on my windshield and saw I was past due for service. I was able to get this appointment for the next morning. I arrived on time, and was processed in quickly. They accepted a mail certificate for complimentary oil change service and even included tires, etc at no charge on this. I was in and out under an hour! I could not have asked for more!

Rick M.

8 de jun. de 2016

Rocky and his staff are focused on customer service and satisfaction.I don't take my cars anywhere else. Looking to buy a new car soon and will consider Nissan based on the service.

Ruzz123

3 de jun. de 2016

I explained to Paul what I was looking for and I felt he was Extraordinarily professional and compassionate for my needs . I will not buy a car anywhere else. Paul even made a point to follow up and see how things were going. As far as the actual car buying process. Kirk in the loan department did a great job of asking about and explaining the upgraded warranties, adding and when I declined he was not pushy. (Something that I have seen at other dealers) It was seamless and was glad the dealer worked around my busy schedule. Could not be happier A+++

sina62

1 de jun. de 2016

Just got mt 2016 Altima at Hoffman Nissan...traded a "Hoffman" Toyota Venza...the service has been consistently exceptional, so when I decided on the Altima, I did not look for another dealer. Thx much for your attention to customer satisfaction

CNADEAUDBA

31 de may. de 2016

My wife recently experienced a problem with our 2010 Maxima while in the Avon area. She stopped by Hoffman without an appointment. The service team promptly brought the car in and ran a diagnostic test. They were unable to find any issue but still took the time to go for a test drive with my wife. The car appears to be running ok now. They did not charge us a diagnostic fee. The service was professional and friendly. I only wish they were located closer to where I live! They would my first choice of service provider for my Nissan!

CDONAROMA

27 de may. de 2016

Received great service. Justin explained everything to me in detail and outlined cost and warranty information making it easy for me to understand. Thank you

DRL

26 de may. de 2016

Mark went over and above to help find us the car we were looking for, the car was delivered on time with everything we asked for, a real pleasure to work with.

DG

25 de may. de 2016

Mark has been my salesman for my last 3 leases and as my last lease was nearing an end he contacted me with the current Nissan lease offer and after a brief period of running the numbers and checking out other vehicles I decided to lease a new Rogue. Mark handled everything without any problems and I had my new car within a few days. Always a pleasure doing business with Mark. Thanks again

KATIEH.COVALLI

25 de may. de 2016

Wouldn't go anywhere else for my car buying needs. Also have what I'm looking for, and if not they are more than happy to find it. Nothing less than thrilled with the personalized attention. They make me feel like a friend or family member every time.

JIM&KRISMACK

20 de may. de 2016

Got in and out quickly and was able to make an appointment on-line at a convenient time. First oil change was free and they rotated my tires for free as well!

SHUTCHINSON1815

18 de may. de 2016

Paul Moxam provided me with excellent service. He gave me the support that I needed in selecting the right vehicle for my budget and my family needs. Big thank you to Kirk in finance for working those numbers! So far I am loving my Rav4 and I would recommend Paul Moxam and the Hoffman Nissan team to anyone!

ATYURIN71

18 de may. de 2016

My experience with this dealership was excellent, Mohammad was very helpful, big thank you to Elena and her supervisor from business development department. Thank you

DENNISD380

18 de may. de 2016

I purchased 2014 certified pre-owned with 3 thousand miles. Car was delivered with a bent rim. Two weeks later issue has not been resolved

CPREID8

17 de may. de 2016

I had an really good experience and excellent customer service since I arrived at Hoffman Auto and am completely satisfied with my buying experience. Great staff and environment. Thank you so much, you guys did an extraordinary job.

kz437

14 de may. de 2016

"Today I had an appointment of my Nissan Rogue 2016 at Hoffman Nissan around 9:15AM. When I reached on the premise I met with Mr. David Cyr and he greeted me warmly and professionally and asked me to wait in the waiting room. In short, It was the excellent service provided by Hoffman Nissan but particularly by David Cyr. He explained everything in details that satisfied all my concerns.In the end, I could sensed my car running like it was the first day when I purchased it. Again,my kudos to David for his excellent service.

ZELDIS.SHIRLEY

14 de may. de 2016

The service was quick and complete. I am pleased that the first oil change was complimentary. I will continue to use Nissan service in the future.

SHELTERED_BUTTERFLY

12 de may. de 2016

Kevin was very kind and patient with our decisions. I love my new car, it's just what I wanted! This was a wonderful experience!

GODDESSSARA

5 de may. de 2016

Be sure you DEMAND that your "requests" be done, right when you ask. Or you will end up shocked after you have signed all but the final paper and then STILL get lied to by their financing guy (Kirk) about interest rates (double what it should be~according to other lenders ) and "mandatory warranties" that add over $2000 to the price of your vehicle and you're not told about it unless you notice it and point it out and ask , they DO NOT work in YOUR best interest. Not to mention we did not get our plates and registration when we should have, so we couldn't get our vehicle inspected within the 7 days after purchase (according to Mass Law) ~ BUYERS BEWARE! VERY DISSATISFIED CUSTOMERS!

PATVAN51

4 de may. de 2016

I had spoken with the dealership a few months ago but couldn't afford the early trade in of my lease. I got a call and was told there was a possibility they could get me a new car for what I could afford. So I took my 3 year old car(still on a lease) after school and drove home in a car with 5 miles on it!

DANIELLE.LETELLIER

4 de may. de 2016

I couldn't be happier of the result of my visit.David fix the problem , and even better, he didn't charge me anything.Women sometimes think that they will be used because they are womenbut it doesn't happen at Nissan.Thank you for that.

SMIRFUL

4 de may. de 2016

. I had some body work done in your body shop. The car was ready when promised and they came to pick me up. Car looks very nice. The people I dealt with were helpful and pleasant

Carrier's from Burlington, CT

4 de may. de 2016

We had purchased a Nissan Rogue from Paul a couple of years ago and were now interested in obtaining a used Honda CRV. Paul conducted some research and arranged for what he considered to be our optimal vehicle from a sister location.We test drove the car and loved it! Paul helped us exchange the Rogue for the CRV in a matter of hours, and we are very appreciative of all he did for us.Looking forward to our next purchase opportunity with Paul!!!

gillie0131

3 de may. de 2016

I went into the dealership looking to trade my car in for a USED small SUV. upon walking in the door I found the dealership to be immaculately clean and the sales staff to be very friendly and helpful. I sat down with Kevin the assistant sales manager and told him I was looking for within my price range. He was able to get me into a NEW Nissan Rogue for less than what I was looking to spend on a used vehicle! Got a fair price for my trade and drove off the lot in a cute little SUV. so happy with my experience at Hoffman would recommend to anyone!

TracyN

3 de may. de 2016

Rocky and the rest of the service department staff always do a great job. I will continue to use Hoffman for future services because of my positive experiences there so far.

ROB.SCARPATI

2 de may. de 2016

Our 2012 Murano had Noise which was growing louder as driven . Your techs diagnosed and repaired it immediately late on a Saturday afternoon with no appointment!

LOTJ6156

30 de abr. de 2016

I really do not like car shopping, but I have felt Hoffman sales to be very friendly and courteous. I have felt I got good value and very fair pricing. Everything was explained well and all questions answered satisfactorily.

ALISHA.FINLAY

27 de abr. de 2016

I worked with Brendan on a Saturday and he remembered who I was immediately from a quick stop in on Tuesday. He brought me the car I wanted to see and went over in detail all the perks of it. He listened attentively to what I wanted as a goal by the end of the day, and he made it happen. He was honest and told a little about himself and that his company was like a family away from home. He displayed superior customer service at all times. He even double checked my old car and found CD's that I really wanted. Hoffman is lucky to have a great employee like Brendan.

maizey

26 de abr. de 2016

There was not a lot of waiting time between the different aspects of buying a new car. All my questions were answered and pickup was timely and swift.

Rick M.

25 de abr. de 2016

High standards, quick turnaround and integrity, make these guys my first choice. I service all my cars here regardless of make. Great team, both up front and the Tech's.

PJA865957

25 de abr. de 2016

I have never ever been to a service department more organized and more efficient in all my years of owing a car. Not to mention, the time estimate quoted by the service department was exactly the amount of time that I had to wait!! Also, the lounge in which you wait for your car allowed the time to pass very quickly. There was a computer station, tv, coffee machine, snacks and soda. I will definitely recommend this service center!

Patrick

20 de abr. de 2016

Had a problem with my Nissan, they were quickly able to find the problem and get me back on the road . I was greatly impressed with how well they listened.

farmingtonguy

20 de abr. de 2016

Manifold and flex pipe replaced for free due to Nissan recall. That was a very nice surprise. Windshield was replaced, but was not aware that my insurance policy covered windshield replacements free of charge. My insurance company was good enough to allow me to submit the bill/receipt for a refund (which is still processing). I had my car looked at by my mechanic before bringing it into the service center to avoid any unnecessary repairs/costs. David Cyr was very nice to deal with. Always have an 'idea' of what is wrong with your car before taking it to any dealership.

123

18 de abr. de 2016

I had a great experience at Hoffman Nissan! Everyone was so friendly and helpful! They really listened and helped me find exactly what I was looking for!

JLNEGREY

16 de abr. de 2016

As soon as we arrived Mr. Paul Moxam was available to help us. He let us know about our options, didn't rush us to make a quick decision. The overall experience was excellent, and will be our first option in the future.

TTM

14 de abr. de 2016

Had to do an inspection as there was a safety recall on my Nissan. Service was quick. Employees were friendly. Got a free car wash too! Would recommend this dealer.

SGNA

13 de abr. de 2016

I bought a new 2015 Versa Note last May, and I've so far had nothing but good experiences at Hoffman Nissan. The salesperson I worked with was Kevin. He greeted us in the parking lot when we arrived and was very friendly. I knew exactly which car I was interested in when I made my appointment, but I appreciated that he had a very laid-back attitude and I never felt like he was pressuring me into a sale.Since buying the car, I've continued to bring it back to the dealership for service. I've found the prices for oil changes and other routine service very reasonable, and being helped by David in the service center is always a pleasure. He is one of the most excellent customer service representatives I have ever worked with. He always greets me with a smile, is upbeat and friendly, and is honest and upfront about the work to be done. If there are any problems they notice with the car, David will come sit down in the waiting room with me and explain it. As a woman, I also really appreciate that the guys here are never condescending, which is very common at other car places.

DANIEL.YAFFEE

12 de abr. de 2016

Went above and beyond to determine and fix my issue with my new car. They replaced parts and have not had the problem repeat itself.

JESSEP1231

12 de abr. de 2016

Kevin was great. He really worked with me when I didn't know exactly what I wanted. He showed me multiple different models of the Altima & from there I was able to pick which one had what I wanted in it & what fit my budget. I will be recommending him to friends & family.

vzimmitti

7 de abr. de 2016

I had scheduled an appointment to look at a Nissan Sentra that was being advertised on the internet. When me and my wife arrived we were greeted very kindly by the floor manager and Kevin Rurka was assigned as our sales representative. We test drove the car and I was leaning towards purchasing this car but there were some things that I wanted to make sure were taken care of if I was to move forward and pull the trigger on this car. Kevin re-assured me that all of my concerns will be taken care of. Kevin was not pushy at all during the sales process and we appreciated that. I purchased the car that day and was able to take it home same day but I would have to make an appointment to come back to have some things done that we agreed Hoffman would do, e.g. very small dent on hood, replace rubber stripping on top and replace one of the wheels as it was badly scratched. Kevin coordinated everything for me to come back and have everything taken care of. I am very pleased to say that everything was taken care of exactly the way I wanted it to. I will save Kevin's business card and refer my family and friends to ask for him when they are in the market to look for a new car. Thank you Kevin for making our car purchasing experience a pleasant one.

COUPON7227

6 de abr. de 2016

I had the most wonderful experience at Hoffman Nissan in Simsbury CT. Michael Valeri was my sales Rep. And he was amazing! He made the whole process so easy. There was never any pressure, he laid out all my options and allowed me to talk through each one. One top of which I felt he was truly in my corner and I have NEVER said that about a car salesman before. I highly recommend Hoffman Nissan and Michael Valeri!

HOOVER_AN

3 de abr. de 2016

VERY GOOD SERVICE. SERVICE fulfilled and great thanks great job and very clean RECOMMEND THAT IS THE BEST SERVICE CENTER .. very friendly and willing to help. HOOVER PUERTA

TRICIADISCOVERYTOYS

31 de mar. de 2016

This dealership plays all the old games from years ago. The "let me go talk to my manager to see what I can do to get better price". Worst of all they wouldn't give me anything in writing and schedule the business manager go over all the final documents once you come back to pick up the car. Then they slip in all the changes and hope you don't notice. It got to the point where I couldn't trust a word they said. The best was when the business manager tried to sell me on the extended warranty by making negative statements about the manufacturers' warranty coverage (if transmission goes they'll try to prove it was your fault due to the way you drove the car). Why would I trust the extended warranty then?

JAM61146

31 de mar. de 2016

We were there for routine maintenance and the recalled hood latch was replaced at the same time. Maintenance was done in a timely fashion and we did not have to return in order to have the recalled latch fixed.

PLORRILOU

30 de mar. de 2016

When the "Maintenance: tire" light flashed while I was 50 miles from home, needless to say it is uncomfortable. I immediately called the service department and they scheduled an early appointment. This was repaired in a timely manner and they washed my car in addition. Good job!

Cindy G

30 de mar. de 2016

Everyone,especially David, was so professional, kind and friendly from the moment I walked in to get a routine oil and filter change. It was an 8:00 am appointment and sometimes people can be cranky in the morning..... but not here, the service department was so helpful and welcoming! Miguel was very courteous and kind teaching me how to change the battery in the key fob. What a pleasant experience! CindyG.

ALLISON.MARIE.PERKINS

30 de mar. de 2016

Buying a car is not usually an easy task. I went in to Hoffman Nissan planning on terminating my lease and begin looking into other options; ie. financing, buying used. After sitting down briefly with Paul I reaized that staying in my lease was the best option for me. Paul was able to keep the costs in my price range and went above and beyond to help sort out an issue with my insurance. Paul made the process painless.I love my new Rogue!

BATOMPSON

30 de mar. de 2016

Justin was great, he went above and beyond with my pathfinder. He answered all my questions and applied some coupons to my oil change and brake fluid change. My truck was washed and returned to me nicer than when I dropped it off. A+

JOHNTHOMASPOLITZ

29 de mar. de 2016

The salesman told me the supervisor hadn't even gotten there yet. I found the supervisor two desks down from where I had been waiting, 30 mins on my lunch hour, eating HIS LUNCH!!! I told the supervisor we had an apointment 30 minutes ago, and he kept eating telling me he knew nothing about our apointment!!!

SBOMBARA123

28 de mar. de 2016

Felt that Hoffman Nissan handled working on my car in a good way. Sent car in to get fixed after picking it up the first time realized I still was having same problem. Hoffman helped get my car back and found the route of the problem and fixed it. They then we're able to deliver my car back to me.Justin D. had helped me the first time bring it in and was very helpfulRocky S. helped handle the problem the second time and was also extremely helpful.So far I have been very pleased overall with Hoffman Nissan

SHARON6

28 de mar. de 2016

Had to bring my car because of a warning light that was on - dealership got me an appointment right away and the problem was resolved!

RAGHU

25 de mar. de 2016

This was the best experience I had so far in my last 10 years. I was having an issue with my CVT transmission and the service engine light was on. So, I contacted the dealer and the service representative (Justin at Hoffman Nissan) did his due-diligence to find out that my CVT was covered in warranty by Nissan for 120k mileage or 10 years whichever comes first. This saved me $5,000. I was very happy to hear that. This is called customer service and I am more than satisfied with my experience. I will definitely recommend Hoffman Nissan for their honesty and due-diligent customer service and customer satisfaction.

A.BADALUCCO

24 de mar. de 2016

I was looking for a used Rogue and ended up with a brand new 2015.. Price, service, and follow-up were superb. Mohammed was my sales person. Great guy to work with!

YU8

23 de mar. de 2016

Brought Altima in for recall service. Handled promptly and efficiently. Processed efficiently by David Cyr. Got a car wash to boot! Pleased with the way this was handled.

JOANNAHALL118

22 de mar. de 2016

The staff at Hoffman Nissan were terrific. My salesperson was great. The sales manager was great as well. It was a really nice experience buying a car from them.

SHARON4

22 de mar. de 2016

The whole process went very smoothly. All employees were very professional. Kevin patiently took the time to show me all the features of my new Murano! Every other employee took time to say hello.

CSTEBEN

21 de mar. de 2016

I was pleasantly surprised at how easy this process was. I drove in, they took some information, and asked me about any concerns with the vehicle. They delivered timely service addressing all of concerns in one stop. I will definitely go back for service in the future.

ACZARNES

18 de mar. de 2016

Kevin was great so friendly and easy to deal with. He was very helpful dealing with my pervious issue. Kevin, Tyrell, and Kyle were great helping me getting my payments where I needed them to be. I love my new car!

carns242

17 de mar. de 2016

Reliable and prompt service always. I cannot think of any other dealer or service that I would consider.Justin Derench is always thorough, prompt and personable.Paul Moxam is always helpful no matter what is needed. I look forward to buying or leasing a carwith him.

Jasmin lisa

17 de mar. de 2016

Great people great sales man Mohammed I really enjoy to deal with ,I m going to request my friend and family to buy a car from Hoffman Nissan and Mohammed ,excellent service Mohammed keep it up

LESLIEMCDERMOTT8386

15 de mar. de 2016

My experience with Hoffman was a very good one... The salesman was very polite and professional even though he had to put up with me and my sister... Cant wait to trade my car in in 10 years... Paul Moxam and Kirk Coates hope you are still there.... THANK YOU!!!!!-

DAVIDFR2323

15 de mar. de 2016

This by far is the best and only Nissan service center I would use. Professional and Timely always a joy working with the whole service team.

MARGARETHEBBELER

15 de mar. de 2016

Mohammed Rashid was a great sales person. He was friendly and accommodating. He made sure we were happy with our vehicle and service. I will come to him again.

MJOSULLIVAN

15 de mar. de 2016

The experience of buying a car was very pleasant overall from start to finish. I had worked with Mark M. in buying my prior Nissan and was glad to be able to work with him for my new Nissan purchase. Very bright and clean showroom, professional and courteous employees coupled with good selection of vehicles contributed heavily to the overall experience

KEVYKEV413

14 de mar. de 2016

I received great service when purchasing my new nissan murano. Everyone was friendly and I would recommend my friends and family to purchase a vehicle from that dealership.

JSMCNEELY

14 de mar. de 2016

Have been taking my car to Hoffman Nissan for all service work now for three years. During this time they have always been friendly and helpful. The waiting room is clean and comfortable. Work has always been completed as promised with no problems.

Teresa

12 de mar. de 2016

After a seemingly endless search for a vehicle I needed yesterday, my sister and I found our way to Hoffman's for an SUV from Autotrader. Fortunately, the Kia was there and Stephanie, a very professional, friendly and helpful salesperson found it and I was able to see and drive it quickly. I did look, briefly, at a few other vehicles from an impressive selection of used but I came for the Kia. Stephanie didn't waste any time trying to sell me something I didn't want or couldn't afford (as had several other dealers!). My good mood was dampened by far too long a wait for the finance person's (Kirk) getting together the 'paperwork', especially since I was paying cash. Otherwise, this would be a 5 star review. My price rating would be a 5 star as well since the Kia was well priced but I do take issue with the 'dealer conveyance fee'. To be fair, Hoffman's is a good bit less than others but dealers don't go to the registry anymore and "The dollar amount of this fee is not regulated or set by the State". It took about a minute to submit the Plates transfer on-line and Insurance even easier via a phone call. I drove the Kia home. I did have my own mechanic check out the vehicle even tho I was very happy with its condition - everything listed was well done and the SUV in really great shape. I recommend Hoffman's and will go there again should I be in the market.

PHILIPNWALKER

9 de mar. de 2016

Accurate pre-service estimate; thorough explanation of work to be done and work when done. Service done within in time predicted. Prompt and courteous shuttle service.

MARYFLORIO

5 de mar. de 2016

brought car in for oil change and to check drivers window for air noise when driving down the road as if the window is open. The mechanic worked on it then test drove the car. It still makes the same noise so I will be calling David back. Just haven't had time to call as yet.

CYNTHINA

2 de mar. de 2016

I made an appt on line for service at 7:30am and everything went very smoothly. I needed a ride to work and they had the shuttle ready within 10 minutes. David Cyr was very pleasant answered all my questions and concerns. He was very professional.

CINDERELLA1117

2 de mar. de 2016

Hoffman Auto experience is always pleasant I won't go anywhere else it's a relaxing experience and everyone is so kind. I have never had a bad experience.

DRWJ0

29 de feb. de 2016

They did an amazing job on my car. I love the ease of pulling in and Meeting my consultant in the garage bay right when I get out of my car. They gave me a loaner car on site. Dropped off the loaner car in the garage and picked up my car in the same garage. Amazing place to work with.

LYNNLEVESTON

29 de feb. de 2016

I have recently taken my Nissan Murano in to be checked by the Service Department and David Cyr was incredibly helpful and informatve on an estimate I had gotten from a private mechanic. The honesty and integrity of David in explaining the true cost to this job was very much appreciated and I saved money in the long run.

clbhowe

26 de feb. de 2016

We needed a reliable car to handle our daughter's commuting to college but we also needed payments she could easily take over once she graduated. Paul Moxam helped us get both. He made sure we saw all the colors of the Nissan Sentra model she liked and she found one she fell in love with immediately. He walked us through the leasing steps, explained the warranty and showed us the different payments based on the down payment we were comfortable with. He also gave us ample time to discuss the choices among ourselves so we never felt pressured and knew the decision we were making was based on facts and that we were comfortable with it.This is our second purchase from Hoffman Nissan in a little over one year. We have been extremely happy both times, highly recommend the dealership and Paul Moxam and we know we will be going back the next time we need a vehicle.

CWP0819

25 de feb. de 2016

We will DEFINITELY deal with this dealership again. We needed to purchase a cargo van, and were pleasantly surprised, and pleased with a pressure less experience. Our salesman Kevin Rurka, understood our needs, and worked to make it happen, without the classic "what will it take to get you in this vehicle today" approach, being shoved down out throat. Kudos Kevin, and Hoffman!

NARDO2169

22 de feb. de 2016

I AM GLAD WE FOUND THIS PLACE.WE BOUGHT A GREAT CAR AND ENJOY THE SERVICE PLAN.THE POEPLE ARE NICE AND PROFESSIONAL.THANKS JIM

Frankie

22 de feb. de 2016

This was my third time working with Paul Moxam and as expected, everything went smoothly. Paul is extremely knowledgeable, personable and very efficient, taking care of everything for me. I told him exactly what I wanted to spend, what features I really wanted in my new vehicle and he called me 24 hours later with the perfect car. He set me up for a test drive with the new vehicle and an appointment with finance to close the deal. Kirk Coates in Finance was professional, experienced and extremely quick. He knew I was on a tight schedule and he made sure I was out the door with minutes to spare. I will continue to rely on Hoffman for all my cars and maintenance. The entire staff, from David in Service, Kirk in Finance and Paul in Sales, are fantastic in what they do. I highly recommend Hoffman Nissan.

DFAUCHER

20 de feb. de 2016

2nd transmission that needed to be replaced in Sentra . The staff was excellent ,professional and very helpful from the first phone call to Kyle getting a loaner delivered to my home as my car had to be towed. Rocky was very helpful in the service area. He made me feel like my problem with replacing the second transmission (with only 20,000 miles on it) was the most important thing that he had to work on . Excellent customer service

ANNDE0

16 de feb. de 2016

it was easy friendly, and pleasant, would recommend it to friends.the work was very good. thy took care of all my needs, and called to tell me what I could use.

Nakita

16 de feb. de 2016

I just purchased a certified preowned Pathfinder. This was the best car buying experience I've ever had. My salesman, Kevin Rurka was very knowledgable of the vehicle. He took his time in explaining and showing me how to operate the new updated features. I would highly recommend Hoffman.

PATRICKBRINTLE

15 de feb. de 2016

Rocky went above and beyond to ensure my vehicle and I were taken care of. I will definitely be going back to Hoffman Nissan for all that my Xterra needs.

Chazzy

15 de feb. de 2016

After visiting several other car dealerships, chose Hoffman. There was no pressure to purchase, the staff displayed patience, made sure that all needs were met, questions answered, showed a wide variety of vehicles with varying prices. The sales staff were accomodating and knowledgeable. Environment is comfortable, open but private. Strongly recommend this dealership!!!

belinda107

12 de feb. de 2016

My husband's 2008 Frontier Nissan truck didn't start - it was towed to one place that was unable to help, but after being towed to Hoffman Nissan. Justin was able to explain everything needed and cost to my daughter, since I was dealing with a medical emergency in the family. He was available each and every time he was called. Thanks for an awesome experience!

BSPOONER91

11 de feb. de 2016

Great experience! Stephanie was wonderful! Car was everything I wanted. Very helpful with trade-in appraisal. I got a good deal. Smooth and quick process.

JAIM62

9 de feb. de 2016

I have always found the service department at Hoffman's very convenient and helpful with my requests when I've needed my car checked for service.

KBF0

8 de feb. de 2016

Everyone at Hoffman was more than courteous and easy to work with .... I truly despise purchasing a vehicle, but this was very easy. Love the vehicle and will definitely recommend them to friends and family!

JHartford860

8 de feb. de 2016

Great service that was also very fast! I was in and out for a very good price! The car was running good and looking good ,thank you

KATHRYN.THAISZ

5 de feb. de 2016

As usual, a great experience at Hoffman. Justin was friendly, explained what would be done to my car, car was done at the promised time. Highly recommend Hoffman for sales or service.

EVERTONSTEWART97

4 de feb. de 2016

Brought my car in for service, left but had a issue the team really worked with me to get the situation resolved. Thanks Guy!!! The best

GHISLOP2001

4 de feb. de 2016

Mike valeri was fantastic to work with he went above and beyond to make our experience a great one would highly recommend him to friends and family who our looking for a car ihe took the time to find us exactly what we were looking for and explained to us the working of the truck with knowledge that we would expect from a sales person thanks mike

CNM

3 de feb. de 2016

Everyone was friendly, had a positive attitude and made me feel welcome. I went inside to wait for my car. Jeff and Stephanie both took time to speak with me, very friendly. All staff were friendly and smiled and or said hello in passing. Dustin and Justin in service were quick, thorough and made me feel good about the service. They gave me a recommendation for additional service but no pressure. That's why I went ahead with it! Thank you Hoffman's!

SUEMAINO

3 de feb. de 2016

Great place to take your car for service. It has always been a good experience bringing my car to Hoffman. I never felt that I was been ripped off.

Aubrey

2 de feb. de 2016

I brought my 2005 Nissan Maxima in on Saturday because it kept stalling on me. I drove right up to the service garage and right in. I was met by David Cyr and Juan the second I stepped out of my car. I explained what was going on with my car within minutes My information was taken and Juan took my car to the back to look at it. I had someone follow me so I can run errors while they were looking at my car. I left and not long after that I received a phone call from David Cyr stating that Juan had found the problem and that with my permission they were going to start working on my car. They weren't sure if they had one of the parts they needed but I was given the option of a loaner car if my car had to stay over night. Five minutes go by and David called back and told me that they had the part and my car was going to be ready that day. All together it took less than a few hours to get my car done which would of took someone else a day or two and the price was less than what I expected. I have been other places and Hoffman Nissan service has topped every other place I have been. David was courteous, friendly and has amazing people skills. Juan is an amazing and an efficient mechanic. After the excellent service I received I wouldn't take my car anywhere else. I give these guys a 5 star rating.

JOHN MCCLUSKEY

1 de feb. de 2016

My 2014 Nissan Altima SL was totaled in an accident and I was very pleased with the sales staff at Hoffmann for going out of their way to make my car buying experience a very positive situation. My new 2015 Nissan is even better than the 2014 model. Kudos to Kevin and Kirk in the sales dept.

APZAMB

30 de ene. de 2016

When I drove up I received a nice greeting. Service was top notch. I like how they wash your car before returning it to you!

DAVIDFR2323

28 de ene. de 2016

I wouldn't take my Nissan to any other sevice department. The work is always done right and on time. The whole department is great.

DAVIDRGO

28 de ene. de 2016

They preformed outstanding service and friendly people what more could you ask for, I would recommend the service to anyone, I have been taking my cars to them for years and will continue to do so

CKANSWERS

26 de ene. de 2016

I brought my 2015 Rogue in for a potential service recall and a first oil change. Justin was very courteous, prompt and efficient. It turns out that I didn't need the recall work, but I was glad to know he would have promptly taken care of the issue if necessary. I waited in pleasant surroundings until the service was complete. He invited me back to take advantage of a complementary first wash as soon as the weather warms up a bit. I was given very considerate treatment and plan on returning for future appointments.

BUSHMANCT

20 de ene. de 2016

My experience with Hoffman was excellent. I submitted an inquiry on line and received a prompt response. Elena and Paul were great to deal with and stuck to their word. They are honest and fair. Kirk in finance was also great to work with. I definitely recommend Hoffman Nissan- they beat the competition and the experience was quick and pain free. M. Bush

Frankie

20 de ene. de 2016

I have been a customer of Hoffman's for many years. The service I receive from David Cyr is consistently over and beyond what is expected. He listens patiently to my concerns, no matter how crazy they sound, and promptly contacts me with feedback from his technicians.When I take my car to be serviced at Hoffman Nissan and speak with David Cyr I am confident that I will be well taken care of, such a weight off my shoulders. Thank you so much!

GREENING41

18 de ene. de 2016

Paul Moxam goes above and beyond to make the customer happy and comfortable with the entire process. This is my third purchase through Paul and I will highly recommend him to my friends and family.

FRANKDISUSHI25

18 de ene. de 2016

Stephanie treats you like family and with a relaxed professionalism that makes you feel comfortable. I would recommend her as well as This Nissan location to my friends and students

TracyN

17 de ene. de 2016

This was my first time using their service department, and I can't say enough good things about my experience. Rocky was so nice and helpful, and he went out of his way for me to make my visit as simple and convenient as possible. Thank you, Rocky! Because of you I will schedule all future services at Hoffman!

BERUBE.LEAH

13 de ene. de 2016

The associates at this service center went above and beyond to make sure my visit was as convienent as possible. I was covering a different branch yesterday for my job and I was in the area of this center so called to make an appointment for service. They not only squeezed me in but drove me back to work and picked me up when my car was ready. The service manager, Rocky Subramani, made it all possible for me and I really appreciate it!

GIOVANNAGUERARD

11 de ene. de 2016

I'm very pleased with the service performed to my vehicle. It was very easy to make the appointment also. I drove my vehicle to Florida so it was very close to the 5,000 miles service. Thank you again!

JATAR673

8 de ene. de 2016

The service department, especially David, was extremely knowledgable and courteous. He took care in detailing the service needed for my car and did everything he could to minimize the cost for me.

JLEFKOWS

6 de ene. de 2016

Excellent service, Justin does a very good job as does the entire staff. All my cars are taken care of in a timely and efficient manner.

alhomeboy

6 de ene. de 2016

Thank you, Hoffman Nissan service department and Justin. You guys are great, took very good care of me and my car (which I love). I'll be back soon...:>)Alan

Pauladuarte

5 de ene. de 2016

Few days after I purchased the car, I had to take it back to the dealership because it showed a transmission problem. They took care of everything. They worked fast and all the employees were very polite, friendly, and honest.

LBROWN2

4 de ene. de 2016

The oil change was quick, and they even rotated my tires for free! A great way to start the New Year! Happy Holidays Hoffman Family!

CharlesBarrett

4 de ene. de 2016

The staff at Hoffman Nissan service is always fantastic.I recently took my car in for an oil change and to have the car checked on before winter hit.They did a great job and the car was ready to go quickly.

BUCHJR24

4 de ene. de 2016

I have been getting my car serviced at Hoffmann Nissan ever since I bought it. They just handled you with care and is very honest. Which I appreciate. That's what keeps me coming back.

AREY187

3 de ene. de 2016

The work was completed in a timely manner and everyone was professional. They were organized and completed the adjustments earlier than estimated which was great.

ERRANDRUNNING

30 de dic. de 2015

Quick and painless :) would recommend Hoffman Nissan. This is my third lease and I have been happy with the level of service and professionalism . Very satisfied

LIZHANLEY21

29 de dic. de 2015

I called to schedule an oil change and they were able to accommodate and get me in that same day. The service was quick and friendly! Thank you!

HEBROSNAN

25 de dic. de 2015

I have always received excellent service at this center. I have been coming here since I purchasedmy car. I will continue in future. I

dh0913

9 de dic. de 2015

I worked with Paul Moxam to purchase a 2012 used Nissan Altima. He was very helpful throughout the process and was polite and fair when it came time to negotiate price. Being a used car, it had a few issues with it (some minor dents/scrapes as well as a blown speaker). Although we agreed on a price that was based on leaving a tough to remove dent on the door, Paul and the team at Hoffman went above and beyond and fixed it anyways. Could not be happier with my purchase!

RL

8 de dic. de 2015

I brought in my used jeep to have it looked at as a trade in after a separate dealer low balled me on the trade in price. I had my eye on a used pathfinder and after driving it i knew i wanted it. Paul did what he could to get me the money i needed on my trade in vehicle and i was able to purchase the nissan that i wanted. I walked in the day not knowing weather i would even be able to afford the car i wanted and that same day i drove home with a used-certified car. I will say what i liked most about paul was that he was not pushy with the sale. very professional.thanks paul - ryan

TTS75

28 de nov. de 2015

I first heard of this dealership through an online search and was very pleased with my experience there. Couldn't have been better, fair deal right away, Kevin was the perfect match for me to make this deal. He made the process very simple, easy and clear to understand. I don't have a lot of free time so making this concise was really appreciated

Mr. Jones

23 de nov. de 2015

On October 30, 2015, my family and I went to purchase a new SUV for my wife. We went to the Hoffman Auto Group located in Avon, to test drive a Nissan Rogue, Toyota RAV4 and a Honda CRV. We spent time with sales associates from all three manufactures, but the person that stood out the most was the Nissan Associate, Stephanie Samuelson. I found her to be extremely professional, personable and honest. After speaking with the sales manager, she presented us with various options for purchasing the Rogue; all of which I found to be extremely reasonable. While we did not end up purchasing the Nissan, I would and have referred friends interested in purchasing a Nissan to Stephanie Samuelson. And when it comes time for me to replace my Nissan Truck, I will only deal with Stephanie Samuelson of Hoffman Nissan.

Ian

15 de nov. de 2015

I've been bringing our Nissan Maxima to this dealership for over a year now and I would just like to say that dealing with David Cyr has made the experience more than pleasurable for the following reasons:1) David is always very courteous, responsive and professional.2) David has always provided me with very fair, accurate and honest estimates, explaining clearly what are the options which has helped me decide what work I've needed done.4) David has delivered accurately on the estimates in terms of keeping to the budget, scope and time estimate while keep the quality of work very high.3) David works well with other technical members of his team.In conclusion, I think it would wonderful if there were more people like David around in the automotive business, whether it be Service or Sales. All the Best to David and the crew at Hoffman Nissan.Best Regards,Ian L (from Toronto)

C.Slivinski

10 de nov. de 2015

Thank you Paul Moxam for a great experience. I needed to trade in two used cars and this dealership was very helpful and professional. They made it very easy to get the details taken care of in an efficent and timely manner. Paul was referred by a friend! Thanks again!

Shirley Z

9 de nov. de 2015

When my old Honda Accord needed expensive repairs, I decided it was time to buy a new car. A year ago I purchased a Nissan Sentra for my son. The experience at Hoffman Nissan was so good then, I went there first. Stephanie Samuelson greeted me at the door. After I explained to her what I was interested in, she found just the right vehicle, which I bought. The car is easy to drive, economical in gas, comfortable with good back support, and attractive in appearance. It also has the rear view camera, which is helpful. Stephanie clearly explained all the details of the car to me, and she and the financial department came up with a fair cost price, including trade in of my old car. I couldn't have been treated any better, and am very satisfied with Hoffman Nissan and its staff. I wouldn't hesitate to do business there again in the future.

mccherv

5 de nov. de 2015

I've been taking my 2002 X-Terra to Hoffman for service for many years. The service is always great, there are often service coupons, and no work is done until it's been thoroughly explained. The staff at Hoffman Nissan Service is always friendly and courteous.

Rick M

31 de oct. de 2015

Paul was great at finding what my wife was looking for in an suv and ultimately, our new Murano. He also made my wife and I very comfortable with the whole buying experience.The last dealership we dealt with did not.We were very pleased with the service Paul gave us and we would recommend him and Hoffman to anyone.

jab626

30 de oct. de 2015

Stopped in unexpectedly (no appointment) to try to set-up a servicing.They fit me in the same day and did it quickly, within a couple of hours.

satisfiedcustomer

26 de sep. de 2015

Recently tried to have a last minute oil change and was not able to schedule an appointment same day with another dealership--and could not get in for several days. I knew the manager from his prior job, and called him and was in the shop within 30 minutes. They were fabulous, and the manager maintained his history of spectacular service at Nissan. I was in and out quickly and they fixed other maintenance issues--great service.

Deb

26 de sep. de 2015

Adam Cooke was a professional and courteous salesman. My husband and I were totally impressed. The whole Hoffman experience was great. And come to find out Kirk, the financial guy, grew up in our area and I know the family.Deb Cook

barbara

24 de sep. de 2015

Adam Cook, and Hoffman Nissan were excellent to work with! Adam was courteous, knowledgeable , and went out of his way to make sure that we were satisfied with our purchase. I would definately recommend their dealership to anyone interested in an "honest" , "down to earth" purchase experience!

Terry Pelletier

10 de sep. de 2015

My husband and son had gone to Hoffman Nissan to see what was available and the cost. Since I was the one that would be driving the SUV, I had gone a couple of days later. Brendan was very courteousand let me test drive the Rogue. There was no pressure selling. We decided on what we wanted in theRogue. We told him what we would like our monthly payments to be and he advised us accordingly. It was an all around great experience!

number1carman

28 de ago. de 2015

Salesman Paul Moxam was very professional, hardworking and knowledgeable about his job. He made my wife and I feel very comfortable . Paul was patient not pushy or over bearing. He listen to us and help us find an automobile that fit our needs and pocket. My experience with Jeffrey Rushmwoth was very unprofessional and down right disrespectful towards his co-worker. He made an inappropriate commitment towards Paul Moxam that I had to confront his behavior. If, it wasn't for the hard work of Paul, I would have walked away from the deal. I had to control my behavior, because will not allow anyone to down right disrespect a BLACK MAN in my present. My wife and kids were upset and we were about to leave an go to another dealership. I would like to give Paul a lot of credit for not going off and losing his job; he show a lot of restraint. Paul Moxam is a good salesman an asset to your company

Lenworth Williams

28 de ago. de 2015

Paul Moxan is an awesome sales person. He cover all the base dproduct wise. i will recommend him ti friends.

carns242

26 de ago. de 2015

Courteous service given by Justin Derench and David Cyr.Justin and David always give reassuring and fair advice.I will always return there.Dan Carney

Jfossum

19 de ago. de 2015

I recently went to Hoffman Nissan in search of a new car when mine died on me. I saw an 06 HHR that suited my needs perfectly! Paul Moxam helped me with my purchase and I couldnt not be any happier. Both managers Kyle and Kirk were also fantastic and the entire sales team made the experince truly exceptional. I recommend these guys to anybody for their car needs.

MMT

17 de ago. de 2015

I usually deal with Justin from the service department. He is very professional, knowledgeable and efficient. He does a great job to accommodate the customer. I would highly recommend this service department.

mgurry

8 de ago. de 2015

I took my 2013 Nissan Pathfinder into the service department where I met David Cyr. He listened closely to me as I described my two issues (problem with rear hatch and a strange sound in the cabin). When I was done talking, we literally resolved both issue within 3 minutes. I was amazed. Neither of these issue were mechanical, but I didn't know that. He did. Problem solved, very good work Mr. Cyr.

Gary

1 de ago. de 2015

2nd time I have been here...,David in servious was prompt ,knowledgeable and courteous...This is a class act operation...I feel comfortable with them...I travel out of town to use them!

SPAERO.USMC

1 de ago. de 2015

We were undecided between 3 similar vehicles. Kevin was by far the most responsive of all making the car buying experience a positive and enjoyable one. The deal came down to value/price and the Pathfinder had the best combination of price and ammenities.

gbrand

30 de jul. de 2015

Always a great experience, David in the service center did an outstanding job, answered all my questions. Making the appointment online was easy, service was quite and good.Talked with Kyle, now the general manager, well desired. He was involved when buying my truck and very helpful.Great dealership!Thank you, Gary Brand

SUESAIDEL

29 de jul. de 2015

Very prompt service .Justin was Very courteous and attentive .My car was washed and looked very good when I got it back .All staff was very polite .

footdoc597

28 de jul. de 2015

Comfortable waiting area, clean facility, excellent service. Convenient location. Third vehicle with this dealership, always a good experience. Always going the extra mile to make customer happy.

RichL

28 de jul. de 2015

I was involved in an accident with an Allstate policy holder. Allstate suggested Hoffman auto body repair. I agreed. Everything was done perfectly. The customer service by Tyler was great. The car looks like new. I am extremely satisfied with the with the whole experience.

KGR123

26 de jul. de 2015

I have had my ancient Honda serviced at Hoffman for years, and they have always taken the extra step towards helping me and that heap stay on the road. When it was time to finally retire that car, I knew I had to stay with the Hoffman group. The entire process was painless and quick (a high compliment from someone who does not like negotiation or paperwork). I got a fantastic deal on a great car, which was all that I wanted. Everyone at the dealership seemed more interested in my outcome rather than their own. Everyone was friendly and knowledgeable. I'm sure they will help keep this car on the road as they did with my Honda, and in 15 years or so, when I retire this one, I'm sure I'll be back for the next car.

BRIANZABLOTSKY

24 de jul. de 2015

I have been taking my car to get serviced at Hoffman Nissan since I bought the vehicle from them two years ago. Every time I am greeted with a smile and over the top great service. Definitely planning on staying with them for a long time.

NEIJAC08

23 de jul. de 2015

Am gona say ;the all people that was involved in my buy is prepared to answer all my question and very profesional .The sell peoples and financial make me feels part of the big family Hoffman nissan.Thank you guy's for everything you are the greatest .

janet123

23 de jul. de 2015

They were very nice to deal with and took care of my car with no issues. I will defiantly be coming back and recommend to others!

DDILERNIA

21 de jul. de 2015

Called first thing in the morning and they were able to get me right in the same day. Service guys all do their best to accommodate my schedule. They are very helpful!

Nissanrogue1

21 de jul. de 2015

Great service with no issues along the way. If I ever have another issue with my vehicle, Hoffman Nissan is the first place I'd bring it back to.

BURNER11

20 de jul. de 2015

you get what you asked for no upselling, maybe because my vehicle is old, but they are pleasant, fairly competitive on pricing and will go back again. pwilson

Shadow6

18 de jul. de 2015

I happened to land at Hoffman Nissan during a very stressful time. My vehicle had recently been totaled by a woman who ran a red light...my 22 year old son had just dropped me off at work and was on his way home. I now had to purchase a vehicle unexpectedly. Hoffman Nissan to the rescue! Paul totally understood my situation and showed compassion. Kirk explained the financing, extended warranties, etc. and made the paperwork quick and painless...if there is such a thing when dealing with finance..LOL. Dave & Rocky were very quick to respond when a concern arose with the vehicle I purchased...which turned out to be minor. All 4 are very professional, personable and quick to respond. Great group of men!! Let's not forget about Elena!! She was very responsive to my online inquiries. Found the time to meet me in person as well. Great lady!Would definitely recommend Hoffman Nissan to others.

blenar84

16 de jul. de 2015

This dealership is very friendly and very quick in every process. Paul answered all my questions and he did a great job finding what I needed. I love my 2015 Rogue and it is all because of Hoffman Nissan and especially Paul Moxam.

Jenna46

15 de jul. de 2015

I was lied to by salesman PAul Maxom, the general manager, and just about all staff. It took 6 weeks to get back my refund check I put down on a car, which I was told would be sent within a week. I left 10-20 messages with no response. Working full time was hard to get down there and get my check, but finally had the opportunity, thanks to them lying to me about mailing it out. Customer beware! They are xxxx bags who don't know the meaning of customer service at all! Worst experience with a dealership in my life!

Sherry

13 de jul. de 2015

I had an appointment for simonizing. My salesman was on vacation and gave me a person to ask for. I arrived for my appointment. Contact person also on vacation. No one seemed to respond to pages and phone calls while I was waiting. Told to drive my car into garage. Still several minutes before a person arrived. No record of my scheduled appointment. I was asked if I was planning to wait for my vehicle. I said yes. After 1.5 hours I thought I should follow up as I did not see my vehicle being worked on and no status report. Vehicle had just been taken in and the inside detailing was being done. I asked for my car back and said I would schedule another appointment. Initially my salesman told me the process takes about an hour, so this is the time frame I planned on. Set another appointment. Called my salesman the day before to work out details. Many options were offered, I elected to drop vehicle and get loaner. Arrival time8:30/9:00. My salesman was in at 11:00. My husband waited 50 minutes for loaner. And, to top this all off, the job was less than stellar!

TENNIS19

13 de jul. de 2015

I turned on my Nissan Rogue and all the warning lights came on, and stayed on. I knew that the dealer would need to see it with the problem happening, so raced to Hoffman's service department. It was a Friday at 1pm, with several people waiting, and I had no appointment. They took me right away, and said it "might be a while." They kept updating me, over a period of 4 hours. It was a tough problem! They realized that it was being caused by a computer "glitch" which was part of a recall. They took everything apart and rewired the computer. Big job! And they didn't charge a penny! The service manager was so nice, and kept apologizing for the delay. I was just thrilled to get it fixed! Superior job.

JaimeD

12 de jul. de 2015

My wife and I went to Hoffman to test drive a Nissan Maxima and a Nissan Murano. By the time we arrived to the dealer, both cars were ready to test. Brendan did an excellent job, he was very patience and helpful. After a few hours of testing, Brendan was still smiling and eager to answer all of our questions.He worked with us and we ended leasing a beautiful 2015 Nissan Murano Platinum. Our experience with him was a very nice one!

SANDUSKYSU

10 de jul. de 2015

Hoffman Nissan was extremely easy to purchase a car through. They are all professional and courteous. I was in and out in a short time with a new Murano!!!

RP479

6 de jul. de 2015

Justin is always amazing when I need service. I can always count on him for whatever I need. He is a real asset to Nissan.

CHANWON Y

2 de jul. de 2015

I never write these reviews for anything but I felt the need to write a review so that other people can benefit from it.I just bought a used Nissan Rogue and this hoffman nissan was the place that i went to get it fixed and after two successful visits i'm only going to trust my car with this dealership. These guys helped me fix up my vehicle, took care of two recall procedures, and an oil change. Every time i was there I was fortunate to have met David Cyr. Because of David I'll be going to this dealership for every problems I have with my car.

ALLAN.G

2 de jul. de 2015

Had a 10:00 oil change appointment and was on my way by 10:25 which included a complimentary car wash. Even enjoyed a complimentary cup of coffee.

pholland64

1 de jul. de 2015

I came in for an oil change. It was the first one since purchasing my car so it was complimentary. I had also noticed a nail in my tire. Instead of just putting a plug in it, Justin had the tire removed and patched from the inside instead of just putting a plug in the hole. I log almost 1,000 miles a week so I'm glad he recommended that it be fixed the right way.The waiting area is comfortable; couches, tv, computers. I can be productive while waiting for my car instead of just waiting which makes things seem to take longer.

Avon689

30 de jun. de 2015

Paul was the reason I ended up buying my car at this dealership. He was tapproachable, straight-talking and a gentleman. He was also incredibly patient when I took my kids and him out on a test drive.

RAYMONDDERENCH

28 de jun. de 2015

Always a pleasure having my 2013,Nissan Pathfinder serviced at Hoffman, Justin always does a great job keeping me informed as to what's happening with the vehicle. From start to finish Service is top shelf!!

XGAILCX

26 de jun. de 2015

Had an appointment and was taken right away. Sales person was David, a nice polite young man.Also had wiper blades installed at my request. He explained about tires and I declined .

jwabramson

26 de jun. de 2015

I was very pleased with my experience though the news was bad. (I needed a new transmission). The service person was clear, helpful and courteous.

anju

23 de jun. de 2015

Good service. Patiently understood our requirements and showed us a car matching our budget.And the Financier also helped us get a 0% APR which is quiet helpful-------------------------

kbk58

22 de jun. de 2015

Based upon other reviews, I took out 2003 Murano to this dealership due to serious transmission performance problems. I found the staff there to be courteous, professional, and quite open. They provided estimates and updates on thecondition of other areas as the work progressed. The even took care of a recall item of which we had previously been unaware. The provided a loaner as well, which was a 2015 Maxima with barely 600 miles on it. Wouldn't hesitate to recommend them. Our primary adviser was Justin Derench, whose knowledge is incomparable

trlzl1fe

17 de jun. de 2015

I had a mechanical issue with my 2104 purchased from Hoffman Nissan. It couldn't be driven, I asked if a technician could meet me where the car was to diagnose the problem. Service Manager, Rocky Subramani, called me back within the hour and said, though his crew couldn't be offsite, he would meet me to see if the issue could be diagnosed. It turned out to be an easy fix thanks to Rocky. He was extremely professional, courteous and had a great attitude. Thanks Rocky!

JOSEPH.HILLMON

15 de jun. de 2015

Excellent service. Staff was waiting to take me in at the scheduled time. Full explanation of the repair was provided including options for service. WIll return.

ALANKATZ54

12 de jun. de 2015

The Hoffman Nissan staff was a pleasure to deal with. My Altima needed two minor recall items addressed. Justin Derench and his staff made my experience very enjoyable. They completed the work in a timely fashion and made me feel very comfortable. I would highly recommend Hoffman Nissan service and sales to my friends and family.

BWEINBACH

12 de jun. de 2015

Efficent and courteous kept informed. Was finished in a timley manner This is my second. YearVery satisfied with car and service also easy to make appt.Survey is the hardest getting 25 words.

TTOES9528

11 de jun. de 2015

I have been servicing my vehicles at Hoffman for the past three years and have had no complaints. My wife and I both purchased from Hoffman Nissan within the last two years and sales and services are always great.

LEXFORBES

10 de jun. de 2015

I would say interested because I belive in 100% of the highest quality of service that given when Justin give and appointment can count on him never delay wish him all the best while he keep up the good works..

KEVINCONNORS

10 de jun. de 2015

My Murano was serviced quickly and my service advisor Justin Derench was great! All in all a very efficient and positive experience for this first time customer!

Sean

10 de jun. de 2015

Great experience! Justin was honest and very trustworthy. Made an appointment for service, very fast, and the maxima runs like a dream again. Its a far drive for me, but worth the trip. Only dealership I will go too.-Sean

LANEY1349

9 de jun. de 2015

Hoffman's Nissan was very courteous, professional, prompt, accommodating, and efficient. They also brought me home and picked me up. I would not hesitate to do business with them again.

RachelB

9 de jun. de 2015

The Hoffman Nissan Sales/Management team helped to make my experience buying my new car easy and stress-free. The entire Hoffman Nissan team was very friendly and accommodating throughout the whole process and serving my best interest was definitely their main priority. This is the best and most reliable dealership in the area and I would recommend their services to anyone interested in buying a new/used Nissan!

marisa.hernandez0613

8 de jun. de 2015

To whom it may concern, Our steering wheel kept locking.We brought it to the dealership. They found the issue and also found somthing else and took care of it. They are efficient and their service is excellent. The whole service depth staff is great. They deserve kudos. Always there fir us and are reliable and efficient but most of all excellent customer service!!!

TonyG

5 de jun. de 2015

Went in for 2nd oil change and was greeted by Justin who made the experience very simple. Also took care of the latch recall within under an hour. Fast and not many questions asked. To the point! Thanks so much for taking care of me!

DLPOSADAS

4 de jun. de 2015

I went in for the first service. The staff was very polite, helpful and got me on my way in a timely fashion. Will recommend service department to others.

BGOODWIN190

4 de jun. de 2015

This was a no hassle car buying experience, I feel Paul Moxam worked very hard to make us fellcomfartable with the whole buying process. Would differently recommend anyone looking for anew car to check out Hoffman.Our only concern was having to wait so long to see the finance person. But once we got intoKirk Coates office it went very smothly.

Happy Girl

3 de jun. de 2015

Couldn't have asked for a more seamless transition into a new car. From beginning to end, the Nissan representatives worked to give me exactly what I was looking for with zero issues. Easy peasy! Thanks Kevin and Kirk!

SMCLEATHERS

3 de jun. de 2015

I was in the market for a small SUV and had done plenty of research of what was available. I narrowed it down to 2 different cars and I spoke to Sean Kish and told him what I was looking for and that I was not interested in playing around with numbers, etc. He actually brought a couple different cars over to my office so I could test drive them and that made all the difference for me. My time is valuable and he understood that and when I was deciding between new or used he was great. I am now the owner of a new Nissan Rogue Select and love it. A great car and great customer service. Thanks Sean!

SERZH41

2 de jun. de 2015

I came on service without appointment, but without the any problems Mr.David Cir sent my car to shop for filter and oil change. In about 35-40 min job was done and car washed. Good job. Thank you, Serzh

LERNERARL1

2 de jun. de 2015

normal Lube Oil and Filter service and simple recall needed. 2 additional services required due to wear. was explained and estimated and out the door quickly!

John

1 de jun. de 2015

We get both of our Nissan's (Armada - used / we own at Rouge - newer - we lease)...and the overall experience is ALWAYS AWESOME!!!!!! I also appreciate the geniune attitude, when making suggestions for servicing.....they address any questions that I have as if it there "own" vehicles ...and I truly appreciate that! Keep up the great work and will always buy/lease from you and HIGHLY recommend you to anyone! John

JMLOUGHREY

1 de jun. de 2015

Very easy dealership to shop at. No pressure, very informative and the best part is if they say they will call you back, they actually do! Everything is kept up to high standards, nothing dirty, nothing out of place. Pleasure to buy a car, will certainly return for service and when the time comes to replace, Hoffman has my business.

Jfossum

1 de jun. de 2015

Everytime i go to hoffman nissan the service staff is always great. I will only go there for any of my vehicle needs. Justin, Rocky and David are a great service team and I feel I am in good hands.

Janine 34

29 de may. de 2015

I arrived at the dealership not knowing what to expect. Paul Moxam , Made me feel welcome and I relaxed . I had been shopping at different dealerships and not having the best experience. Paul matched me up perfectly with a Murano . That I love . General maintenance of the car was being done. Oil change etc and was going take longer then I could stay. I had to go to work. So Paul offered to deliver it to me. Paul has exceeded my expectations with fantastic customer service. Thank You Paul

VE072404

28 de may. de 2015

Our buying experience at Hoffman Nissan went very smoothly and stress free. Paul was very accommodating, friendly and humorous. We got the car that we wanted.

CCCBR2002

25 de may. de 2015

Excellent customer service, the agent was very friendly and at the same time efficient. He gave very good advice concerning the service that needed to be done on my vehicle. Thank you, David!

JLAFOND203

25 de may. de 2015

It was a very convenient and comfortable process. I drive my vehicle into their client controlled service drive to get out of the humidity and spoke with both of the friendly service advisors. David was the one to performed the write up and he took care of all of my concerns in a timely manner. I will 100% return for all my service needs! A+

JavB

21 de may. de 2015

We had a great overall experience. The staff there was friendly and very accomodating. Ask for Paul Moxan he was awesome. He made my family feel confortable and we walked out of there with what we wanted and needed. We highly recommend Hoffman Nissan.

Christopher A.

20 de may. de 2015

I have been bringing my Nissan Rogue (I bought from Hoffman Nissan) for routine maintenance since purchasing and am very pleased with the service. They are accommodating with scheduling, courteous and super friendly when dropping off. Upfront on pricing which I consider a huge plus because surprises on a bill are a no go for me. So far, both time and pricing estimates have been spot on. The courtesy car wash is a much appreciated bonus.

JMEMAN45

20 de may. de 2015

It's nice to be treated like a person, thank you guys so much! I am telling everyone I know to buy their next car with you.

MAGSANDLEO

20 de may. de 2015

Thanks to Justin Derench my car was ready exactly at the time promised. I also like that they washed it which I hadn't been able to get to.

Emily123

15 de may. de 2015

Service Manager, Rocky Subramani went above and beyond to send my Lexus to Hartford in order for a Lexus recall to be taken care of. It was accomplished in a timely manner and I was able to pick it up before 12:00 the next day. Many thanks to him for his efficient handling of my problem.

terrio

12 de abr. de 2015

Brendan is very pleasant to work with. He goes above and beyond to please his customers. Even to come in on his day off so I didn't have to wait an extra day to get my car. I would recommend him to my friends and family.

belltown61

2 de abr. de 2015

David Cyr was very professional and instilled trust in Hoffman's service dept. Another dealership said I needed a new timing chain. David double checked with the technician to make sure mine was OK. For a modest fee he changed the oil and filter provided by me. He detailed what is required with respect to the 60,000 mile service and I was sold only what the car needed and nothing more. I will definitely be back to Hoffman's for service based on David's advice. I feel I can trust David, and therefore, Hoffman's. Thank you. belltown61

JenMo3588

2 de abr. de 2015

I have a 2014 Nissan Versa Note and the back windshield wiper broke off during a recent trip to the car wash. I called Hoffman Nissan for the part and they said they would keep one behind the desk with my name on it. I went to pick it up and the guy behind the parts list got it for me and offered to install it on my car at no charge. He solicited Rocky for help and the two put it on my car for me. Then when Rocky learned I was out of windshield wiper fluid, he told me to pull in the garage and filled it up for me at no charge. Overall, this trip to Hoffman, was a great experience.

Bored93

2 de abr. de 2015

Everyone was so nice and helpful I'm very picky on who I let work on my car but they made me feel like I was letting family work on it

Krosen77

21 de mar. de 2015

My experience working with Brendan was very positive . He made buying a car very enjoyable with his professional relaxed way by about himself . I felt no pressure at all to buy a car . I felt like I was doing business with a friend. Hoffman Auto would benefit by having more salesman like Brendan working for them . Brendan did a great job!!!! Sincerely,Kim Rosenbaum

SoccerDad

8 de mar. de 2015

About 4 years ago I purchased a certified used Altima from Hoffman Nissan. Well a car accident sent me shopping for a new car. Or a used car. The first place I thought of was Hoffman. I looked at all other car brands but after owning my Altima for 4 years with absolutely no issues I set my sights on another one. Why buy new when a certified preowned is just as good. I walked in and was greeted by the smiling face of Rhonda Jones. Then I made my way into Kevin's office. He made me feel very comfortable. After speaking with Kevin for a bit Rhoda took me on a test drive. I came back and was determined to purchase the car. So I headed into Kirk's office where he thoughly laid out all my financing options. Parting with a good chunk of money is never easy. Purchasing an automobile is like buying a home. It can be very stressful. Especially when you start looking at the bottom line. But the team at Hoffman made me feel relaxed. They made me feel like family. Kyle even stopped by to shake my hand and shoot the breeze. Keep in mind I was purchasing a certified pre owned car. I was treated with the same respect as if I was buying new. Rhonda showed me all around the dealership. She made sure I knew where to go for service. She had detail clean my car top to bottom including a spot I asked about. Once my 2011 Nissan Altima SR V6 was ready for delivery everyone shook my hand. Well all except for Rhonda. She wanted a hug. So if anyone is looking to purchase a Nissan I highly suggest Hoffman Nissan in West Simsbury,CT. A shout out to Jeff in parts to. Yet another friendly face.

Karen

2 de mar. de 2015

Mark Kline is the BEST!!! He is friendly, wonderful customer service and this is the second car I've gotten from him. He really knows his stuff and takes the customer interest to heart!!! Thank you so much for my new Nissan Altima Mark I could not have done it without you. YOU ROCK!!!!!

Rshante

19 de feb. de 2015

Rocky Subramani's commitment to customer service is phenomenal! He showed me that he was there even over the phone to help. He was able to to assist me and He turned a very bad experience with Lia Nissan into a great experience at Hoffman Nissan. On Saturday Feb. 14 I stopped by Lia nissan in Enfield with low tire pressure. The woman in service was eating Taco Bell, rude, unprofessional, lazy, unwilling to help and blatantly lied to me about how my wheel and tire coverage worked. She insisted that I pay for a tire that was covered under my NSD contract that I purchased through Nissan. She refused to do the work required to obtain authorization to cover my tire which had a nail in it and could not be repaired. I knew that I could count on better service from Hoffman so I called while I was still waiting to get help at Lia. Rocky assured me that the tire would be covered and explained the procedure. After much hassle and many hours of wasted time I left Lia nissan with a spare tire and an appointment to have my tire taken care of at Hoffman. On Wednesday I went to Hoffman and my tire was replaced without Hasssel and timely and it was covered under my contract.

mkeefe

15 de ene. de 2015

After our 09 Murano was totaled we were looking for a replacement. It didn't take long for my wife to find the 2015 Murano and after a few visits to local dealers for test drives, we were sold. Problem was the vehicle was JUST released and the color/option combo we desired was rare (only 25 existed in the US at the time). After calling around to our local dealers, it was clear we had to expand our search.Hoffman Nissan popped up in our search and after a quick call we had a tentative deal set up with Kevin. The deal was then handed over to Paul and we set up a time to come down. Being that we lived 2 hours away (each way) we wanted to limit our trips to the dealer. 99% of the process was handled over the phone/email, which was great. They even visited the RMV and my insurance back home to handle registration!The only hangup in the process was a mixup with plate delivery (since it was bought out of state) and not being asked to put on VINEtch/dealer name. However both were handled when asked. Overall I would highly recommend Hoffman Nissan whether you're local or far. The team is awesome and I could see buying another car with them. I can't speak to their service as the Murano is brand new, but the service bay/people were very friendly.

Mike

12 de ene. de 2015

Test drove a car from their website ad. It was everything it was supposed to be. Gave me a fair trade in for my car. Bought it.

Foote64

19 de dic. de 2014

Rhonda was very friendly from the start. She was willing to show me any car regardless if it were a Nissan or not. My husband plans on purchasing a car in a couple of months and we will definitely ask to work with her again. When it came to financing Kirk was more than helpful when it came to trading in my car. R. Roy

s.dziedzic

25 de nov. de 2014

I can truly say I enjoyed my first visit to this dealership. The entire staff (that I came into contact with) was friendly, enthusiastic, helpful and informative. I will definitely be returning the next time I am looking to buy a car, and would highly recommend the dealership to anyone.

shady12

3 de oct. de 2014

The service was efficient a and thorough. My questions were answered. I like the complimentary car wash, but it came out spotty. Either the soap was not rinsed off or soap product leaves a residue.

ahannau

25 de sep. de 2014

It was great I needed a battery right away and they handled it! It didn't take long at all, and they were very kind.Thank you!

ladyrobin

14 de sep. de 2014

My experience at Hoffman Nissan of Avon CT was positive and productive. I searched throughout New England for the make, model, year and trim package, and found what I was looking for roughly 150 miles from home, at Hoffman Nissan. The sales staff was thorough, professional, and knowledgable. I had been to several other dealers prior to my purchase at Hoffman Nissan, and found their sales approach much better than the others. They were respectful of a knowledgable woman purchasing her own vehicle, and did their best to work with me. I would recommend Hoffman Nissan to anyone looking to purchase a new or used car.

sammy3118

8 de sep. de 2014

Paul and Kyle made our decision in purchasing a new car, extremely easy and hassle free.I require another vehicle and will definitely purchase it from Hoffman Nissan.

Faina M

3 de ago. de 2014

My husband and I was looking to buy a new car. We were looking for it for quite sometime. However,when my husband came to Hoffman Nissan and spoke with sales consultant Brendan Hubster who show him the car and explained every possible situation, answer all questions that my husband had in very professional but easy to understand way my husband contacted me right the way that he was thinking this is the car for me! Hi was right! And again in process of buying the car the customer service in Hoffman Nissan was great, the quality of all employee specially of Brendan Hubster had been wonderful. We had excellent experience with Hoffman Nissan.

carns242

27 de jul. de 2014

Service was prompt,respectful and thorough. Service person was courteous and complete in his explanation of needs. I will continue to use him as a service resource,

ArmadaFan

22 de jul. de 2014

We recently bought a used Nissan Armada with Sales Consultant Paul Moxam. The experience was the best I have ad yet! Extremely friendly environment, relaxed atmosphere and excellent customer service. We are excited about our purchase and will definitely recommend to others.

Melissa DuBois

27 de jun. de 2014

I brought my car in for body work and asked if we could coordinate getting service at the same time. I received a phone call right away confirming what I wanted. The turnaround time was excellent and service was awesome! Thank you!

Larryholyst

25 de jun. de 2014

Mark Kline was the best, had a lot of fun spending money, everybody at Hoffman's was great. Detail shop did a great job also. Hope we can do it again.

CharlesBarrett

24 de jun. de 2014

Hoffman Nissan always performs great service on my Versa. The staff is courteous and they perform quality work at reasonable prices. I have been to other dealership service centers and I have never been as satisfied with the service performed on my car than I have been at Hoffman Nissan.

Upset Buyer!

17 de jun. de 2014

Purchased a used truck from them and I have a bad rattle in the sunroof. Was told to bring it up there to get it serviced under the warranty but after the 40 min. drive I get a call that I will have to pay and bring it to one of there other dealerships! Not good customer service here people! Take the money and run somewhere else!

shady12

8 de jun. de 2014

I have been a loyal customer since January 2013 when I bought my Nissan Rogue from my daughter in Florida. There are many options for service, and I am pleased with your service at Hoffman. However, please do not continue to burden me with all these surveys. It is excessive.

MRJ

5 de may. de 2014

My title says it all! It could not have been easier. Mark Kline provided not only myself, but my parents as well a TRUELY EXCEPTIONAL car buying experience. This was my first lease and I could not have asked for a better experience. The service was A+, fast, friendly, selfless and truely focused on the customer. Based on this 1 time soley, I would be a return customer for life. Hopefully down the road they can get me into a much sportier Nissan!! Thank you Mark, Kirk and the gentlemen that helped us with the quoting process. You all were superb. 20 stars * * * * * * * * * * * * * * * * * * * *

loisdesign

30 de abr. de 2014

Came in for service, prompt, courteous. Had to leave sooner than expected, got me out ahead of time, go the extra effort. Explain services needed.

michie1961

17 de mar. de 2014

I loved interacting with John. He was very friendly and personable. When I came to pick up my car, he spent a lot of time explaining all of the features. I really appreciated that because there was a lot I didn't know. He was great during the test drive and kept us entertained while waiting for all of the financing details to be worked out. I would definitely trust him to sell me another car.The price for the vehicle was good and the financing rate was lower than the pre-approved rate and loan that I had set up with USAA. I took the Wells Fargo loan offered by the dealership. I also bought the extended warrantee and the additional warranty for the lost keys and tires. I was buying a used BMW and I had been advised by friends and relatives that these were good things to get.I found my car on the internet while doing a search for a low mileage, not more than three years old, BMW. It was the lowest priced 2011 3 series sedan that I could find that was automatic and AWD. The website said the mileage was 16082, but when I got the car it was 17123. That was a little disappointing. 1000 miles more is quite a lot. I had a few extra hoops to jump through because I live in MA and purchased in CT. Also my insurance carrier is USAA and they do not have a MA office, so the paperwork had to be overnighted to San Antonio and back. I bought on a Thursday and could not pick up until the following Saturday. The 8 days was long time to wait, but could not be avoided. I did call twice to check on the progress. If I had to be critical, I would say that I would have liked a call or two during the 8 days that I was waiting just to give me an update without having to call myself. I got a call on the Friday after purchase, but after that, I was the one doing the calling.Thanks again for my "new" BMW.

Peter

15 de mar. de 2014

I drove ninety minutes to see a specific car here. The salesperson, Adeno, was polite, efficient, and got me all the information I needed in a timely manner. What struck me was that they practiced NONE of the usual dealer tactics. I haven't bought a car yet, but felt these guys deserved a good review.

GAitchison

14 de mar. de 2014

Paul was friendly and did not pressure us as some salesmen do at other locations. He was knowledgeable about the truck we bought. When we showed a lower price at a competetor's they beat it. Everyone worked with us to get us in the truck that day.

44keoni

11 de mar. de 2014

I arrived early and they still took the car immediately. Waiting room was clean and comfortable. No complaints at all with Hoffman Nissan. THe 5=4=3=2=1 ad with the red Nissans is run so often I am thinking about a different car.

tl_type_s_08

23 de feb. de 2014

Everyone I worked with was professional and friendly. I walked in knowing exactly what I wanted, and left the same day in a few short hours with my 'new' certified pre-owned car and a smile on my face. The associates made it a seamless and pleasurable experience. I would definitely go back and will certainly recommend to anyone looking for a great car buying experience!

MillieJ

11 de feb. de 2014

The staff was very friendly, they all smiled and said hi. Even those associates that weren't working with me. Paul was very helpful and understood my concern about the seat settings. Price - gave a rating of 4...are we ever happy! Would you do something about it?

hush8

1 de feb. de 2014

Each time I've had my car serviced at Hoffman, it's been a smooth experience. They try to make it as convenient as possible when you have to leave your car for an extended time by offering a ride and or a loaner, which really helps out. I will definitely use them in the future.

mrukus

15 de ene. de 2014

I am writing this review a week after the transaction. I was in the market for a used car and found a really good price on a CPO Altima on Autotrader at Hoffmans. I called the main number at 8:30am and told them I was interested and would be there by 10:00am. When I arrived JB introduced himself and was the guy with whom the appointment was scheduled. It was a rainy day and the car was ready to go (one of the salesmen had been using it and it was pretty dirty inside-but its a common practice and I knew they would detail it if i decided to buy it). After the test drive I wanted to take a pretty thorough look at the car-even though it was CPO, I always look over any car with a fine tooth comb. They let me pull it into the shop out of the rain and let me kick the tires. JB was very patient and helpful at answering any questions. I found a few things wrong but they were fixed before I left. I decided that I wanted it and I was introduced to Kevin-very professional and it came down to numbers. They gave me a more than fair value for my trade, and the price was already very low so there was no room for negotiations. I was OK with that. I already was pre-approved but if they could beat it I was going to use their financing. That's where my only complaint is with my experience with Hoffman's. I met with the finance guy, Tim. They were able to beat my rate and it came with a 500 dollar kicker which was nice. He then went with the very hard sell on the extended warranty's. Maybe he thought I would be an easy mark (I had pretty much rolled out of bed-wasn't exactly dressed in my Sunday best). Had to endure about a 15 min. lecture on why I was making an irresponsible decision, also was called crazy and a gambling man on my "investment" (whoever thinks of a car as an investment is the crazy one). He had pictures of his girls and has to put food on the table so I understand this was probably the only part of the transaction they could make any money on. I negotiate deals and large sales every day at work so it was just irritating to me-but for the average Joe I think it would have been extremely uncomfortable and considered borderline harassment. But after that was finally over the paperwork was painless. I walked in the dealership that morning thinking about buying a car and they got me in a new registered car by 3pm. They also offered to fix the CEL that came on 75 miles after I bought the car with no hassle. Overall the experience was good, I would definitely recommend working with JB or Kevin- just be prepared for the badgering by Tim if he ends up being your numbers guy.

sidney6431

14 de ene. de 2014

Paul Moxam Salesman = First Rate Personable PersuasiveI looked at 6 - 8 dealers and he convinced me and tailored the deal so it worked. He found the car we wanted at the price we could afford.

Jason

6 de ene. de 2014

Hoffman should have tires in stock for the vehicles they sell. I am sure image is very important to Hoffman but for us consumers, or at least me, performance as a dealer is more important. Town fair tire was able to solve my problem in a 2 minute phone call all the while waiting for a return call from Hoffman service about finding a new tire for my new car with 2600 miles on it that I bought from them. I had to call Hoffman back to tell them I am all set because I did not want them to "order" a tire for nothing. Now I do not expect anybody to bend over backwards for me. But I do expect the dealer who wants my business to be able to service my car with a well stocked parts dept. Having a PAIR of tires of the sizes and brand of tire on the cars they sell only seems like common sense to me. I really do not think I will be returning to Hoffman for service or sales even though they are in my backyard. I think a new management team should be an option. Your facilities are beautiful.

Lisagaynor

28 de dic. de 2013

I visited due to a recall notice on the ECM on my Altima. Justin greeted me when I opened the car door, looked up my car and found it had 2 other recalls I did not know about. He explained how long it would take to repair and showed me to the cleanest waiting room I've ever seen!,I chose to use your computers and look at your inventory while I watched the service person put my car on the lift. I saw Justin talk to him. He came back in to tell me what needed to be done and gave me a brochure with items that needed work . I chose to do 2 of the items because my husband can do the rest. I asked if they could give me a ride to the Farmington Valley Shopps while I waited and Justin arranged for Larry to take me. Both Justin and Larry were very pleasant and professional. I returned later after a voice mail from Justin, and picked up my car. I am thoroughly impressed at the professional, friendly and quick service I received.mi have not been to a dealership in many years and I can say it was a great experience at Hoffman. I will be back for future service. Thank you Hoffman.

mccherv

17 de dic. de 2013

Always great service at Hoffman Nissan. They've been taking good care of my XTerra for years. Hope to continue with them for many more, as I really, really like my XTerra.

bmedal

8 de nov. de 2013

very satisfied with the purchase and service Sales associates were attentive and personal A pleasure to do business with. Follow up questions were handled professionally

MarkLavoie

7 de nov. de 2013

I was welcomed warmly by both Justin and the service man who took my vehicle into the shop when I dropped off in the morning. At the end of the day I was again welcomed and enjoyed friendly service with small talk.

joan upton

26 de oct. de 2013

Everyone was Friendly & helpful & fast. Free coffee, water, wifi & tv while waiting there were comfortable couches & cumputer for my use. & my car got cleaned! thank you so much. I will be back in three months!

nmarchitto

25 de oct. de 2013

Excellent service and work, would recommend to other Nissan owners, offer shuttle service if needed or will service while you wait, easy to make appointments.

gbrand

13 de oct. de 2013

Stopped by Hoffman Nissan just to look at the Frontier trucks. Mark, a salesman came out to talked with me, and after going over the truck, then talked to Kyle the sales manager on my trade in and an offer. A good offer, with No pressure at all. After returning home called back with some changes to the offer, went well and accepted the offer. When accepting the truck, all went well and was treated with great respect. The vehicle was delivered in great fashion, everyone was very professional. Hoffman Nissan is a very nice dealership and will recommend it to anyone.Thank you, Gary

Rnickson

11 de oct. de 2013

Another positive experience. Adeno was very patient and went the xtra mile to make sure that I was satisfied. I will definitely recommend Hoffman Nissan. I do not like that 25 words is a requirement on this survey

magnanl

2 de oct. de 2013

I am happy to share that our experience at Hoffman Nissan was excellent! My husband and I appreciated Paul's professionalism, follow through and patience. The dealership was very accommodating of it's customers and created a clean and comfortable setting. Due to these factors I would certainly use and recommend Hoffman Nissan again in the future.

lpesarini

2 de oct. de 2013

As always when I took in my car for service I was very pleased with the person I was dealing with and the service to my car. Dan Noel was the person who coordinated my vehicle getting serviced and he was very professional and nice. He is a very good representation of your organization.

ChelseaC1221

29 de sep. de 2013

I didn't know exactly what I was looking for with my vehicle. Chris and the Hoffman team helped me find what was right for me as well as making the experience pleasant! Wonderful dealership!

mpuhalski

27 de sep. de 2013

Everyone is always courteous and friendly and when I bring my car in for service, it is all explained to me before anything is done. I really enjoy driving my Nissan Rogue and want to keep it in excellent condition. Thank yoiu.

MRMaidman

27 de sep. de 2013

After initial confusion, service was prompt, efficient and courteous. Work was scheduled immediately and completed sooner than quoted time. Waiting area was pleasant - clean and quiet. Would definitely take car back for service there.

Dab59

23 de sep. de 2013

The people here were very friendly. They were very understanding of the price I could afford and worked with me to get the exact make/model car I wanted! Very pleased with them, will definitely be referring my friends and family to your location!!

RMerrittJr

21 de sep. de 2013

Service was quick and performed properly. Service advisor was friendly, courteous and professional. He explained my estimated bill accurately and the price for work performed matched what was expected.

Marie2424

2 de sep. de 2013

Rushed, unprofessional, unreliable workers with empty promises and little to no knowledge of the cars they sell or the financing they provide. Will never go back.

Bsmith909

9 de jul. de 2013

I contacted Jessica Andreoli about a used car they had listed online. I told her I was interested but I told her I need a certain price. She said it would be no problem with a good credit history and the amount of money we were looking to put down. She gave me an appointment time and told me to ask for Michael Greene and that she will have the car up front for me. I show up to the dealership and was passed off to some random sales rep. He goes to look for the car and disappears for 20 minutes. After waiting for him outside where the used Rogues were and not seeing him while we were out there, he comes back from inside to tell me that the car is not there. After that he says that it does not matter because the price I was quoted was not in the ball park. Really, the email I have from your dealership is not valid nor do you have the car I was interested in. He then proceeds to tell me that they have other cars there that he would like to show me. Wow, a dealership that stills tries a BAIT AND SWITCH. If this was the mortgage or financial services industry these people would be going to jail for these type of practices, instead this dealership continues to practice business this way. STAY AWAY from Hoffman Nissan if you want to do business with a honest place.

Joe

30 de abr. de 2013

I went to Hoffman Nissan and had a great experience. I was treated with respect and my representative was very friendly and fair. They took my trade in and gave me a great deal on a certified used car. They even fixed a dent for me before I bought it. Overall great experience definitely will be returning for any future purchases.

eleiza

22 de abr. de 2013

By far and away the worst experience that I have ever had purchasing an automobile. Over the past 6 months, we have found that the car has been missing basic things like the wheel lock key. Once your purchase is completed with Hoffman and they have taken your money, they have no interest in treating you right. DO NOT BUY FROM HOFFMAN NISSAN. No deal is worth the hidden cost of their incompetence.

LoveMyAltimaSoMuch

16 de abr. de 2013

I had a great experience here! They were kind, helpful and went above and beyond for me. I am very happy with my purchase and would recommend this dealership to anyone.

Johnny!

7 de abr. de 2013

My experience with Hoffman was nothing but great. Paulette and Justin went above and beyond for my purchase of an Altima! They brought the car to my place of work for a second test drive. They repaired all cosmetic issues on the car before I took it home at no extra cost to me. They also brought the car to me once the repairs were finished. Everyone was readily available for any questions I had and I was left with a great buying experience. Thanks Hoffman!

iptelman

12 de mar. de 2013

Lied to, cheated and put off. They let me drive for 10 days unregistered and uninsured. Then they laughed about it. Refused to deliver what was advertised and what was promised until I spent hours raising a stink. Checked my aftermarket Warranty that I paid the dealer for and the warranty company told me the policy had been suspended due to non payment. On further investigation, it turned out that they signed me up for a far lesser policy than I had been sold. The dealer once pressed resolved that situation as well. Repeated calls to upper management were never returned. Today while at coffee I ran into someone that was just going through the exact same crap. To date 2 months after purchase I still have not received what was promised. I would strongly recommend that you pass on Hoffman and find a more honest dealer.

iptelman

23 de feb. de 2013

Lied to, cheated and put off.They let me drive for 10 days unregistered and uninsured. Then they laughed about it.Refused to deliver what was advertised and what was promised until I spent hours raising a stink.Checked my aftermarket Warranty that I paid the dealer for and the warranty company told me the policy had been suspended due to non payment.On further investigation, it turned out that they signed me up for a far lesser policy than I had been sold. The dealer once pressed resolved that situation as well.Repeated calls to upper management were never returned.Today while at coffee I ran into someone that was just going through the exact same crap.I would strongly recommend that you pass on Hoffman and find a more honest dealer.

Carol L.

19 de ene. de 2013

Found a 2012 Murano on the lot that had a fairly loaded package with features I might not have added if they weren't already present. Hoffman Nissan gave me a great trade-in on a Honda Odyssey and a wonderful discount to make room for their new 2013 models. The staff was courteous and very well informed about their product and gave me as much time as I wanted to test drive the product (which I did twice). They even offered to let me take the car overnight if I wanted to really try it out.

sahrak

31 de dic. de 2012

I was impressed with the friendly (low key) service and atmosphere and the fact that Paul went out of his way to make sure I left happy. Everything was explained thoroughly and was accomplished in a timely fashion.

belle

22 de dic. de 2012

good customer service

Sold on the Pathfinder

14 de dic. de 2012

Everyone at Hoffman is very helpful. Special thanks to Paul Moxam and Michael Greene.

Karen H.

6 de oct. de 2012

We had a great experience at Hoffman Nissan in Avon. Michael Greene made sure we walked away with the exact car we wanted with all the "extras" we wanted. Michael let us know that our business was appreciated by listening to our concerns and making the experience a good one! Our car salesman Carmen was also phenomenal! Thank you Hoffman Nissan.

Jess2012

4 de sep. de 2012

We had a great experience and will recommend Hoffman Nissan to anyone.

Stace

27 de ago. de 2012

Excellent - really good customer service. always good folks.

Maxima buyer

25 de ago. de 2012

Hi had a GREAT experience with Adeno who was patient with the buying process and helped get us a good deal

zhongli

14 de ago. de 2012

The whole serive process is good. It took less time than I thought.

Chief

3 de ago. de 2012

Service is important and excellent service brings customers back to your dealership. Hoffman Nissan has great facilities and service reps. It has always been a plesent experience to have my vehicles serviced at their facility.

Scanfield

31 de jul. de 2012

I recently decided to upgrade my 2010 Nissan Murrano and obtain more options. In the past, the sales people talked to my husband. When they called to see how e still liked the carand, or, 'had issues', they directed their comments to my husband even though the car was mine. This infuriated me. When I entered Hoffman Nissan this July, I was greeted by Michael Greene, the General manager. He assured me that would not happen, and to my surprise, it didn't! My salesman, John Petuch was wonderful. He made the experience a pleasure. There was, one big issue. After buying the vehicle, I had to return to sign some papers that were missed on the purchase date. I arrived on a Friday morning and was kept waiting for an hour to sign my name twice. The Business Manager had no customers in his office and was informed several times that I was waiting. When he did show up, he was rude. This unfortunately overshadowed my day. Hopefully, the Business Manager was just having a bad day and his was not his standard behavior. I do LOVE my Murano!

hammerhead

25 de jul. de 2012

I like the fact they took me in as quick as they could and did what they could to save me money

ericw

19 de jul. de 2012

A Repair that another Nissan Dealer could not or would not do was finished quickly and an while I waited

Nadd

18 de jul. de 2012

Sold me a car with bent rim and unbalanced tires, it took , no lie, ten trips back over 10 weeks for them to fix the problem. This coupled with them not having the correct price of vehicle at the time of sale really made this an awful expierience. They had the tax added in twice to the sales agrrement which added 1200$ to the price of the car. I was warned by an acquaintance that they may try this so I was looking for it, but could easily missed of you are not paying attention. Would not recommend them at all. One of worst sales experiences in my life. If u do purchase there definitely watch them do you'd safety inspection. As I doing this review I am still waiting for the correct center cap so I can never have to talk to Hoffman Nissan again!!!!!!!

Rogue

16 de jul. de 2012

Excellent service dept, love the computer printouts, always Courteous and professional

Andy1

23 de jun. de 2012

Excellent service all around!!!!! Hoffman Nissan is always willing to take care of their customers in any way possible. Thank you.

maparo

20 de may. de 2012

Purchasing a new vehicle from Hoffman Nissan was a wonderful experience. I was treated with kindness and respect from the first phone call with Nicole straight through the financial piece with Mark in finance. Mark Zavartsky was informative about the vehicle and helpful with option choices. He was friendly and fun and made purchasing my vehicle a very comfortable experience. I never felt pressured or pushed into any decisions and left feeling very confident about my purchase. I love my new 2012 Juke and will highly recommend Mark and this dealership to my friends and family.

Fawashta

13 de feb. de 2012

I have been going to Hoffman Nissan for a year or so and I have always had the best service John Cappa and Justin Derench are very professional , kind and friendly I have always had great experience and great service. I would highly recommend Hoffman Nissan.

Confidentialao

13 de ene. de 2012

This is the first time in my lifetime that I had a great experience with a finance person at a dealership. My daughter and I went in to purchase a car and were pleasantly surprised when we were assisted by Samantha. She was very informative, knowledgeable and professional and really showed us a sincere interest in helping us. We will recommend her to our friends, family and co-workers.

Avoid Hoffman nissan

1 de dic. de 2011

It is hard to believe there are so many good reviews on Hoffman Nissan...last year I went for a 30000 mile maintenance for my Titan which was working very well till then. It went all downhill from there...My battery suddenly died at the dealership whereas it was fine till then.The 'must do' repairs amounted to $2000 dollars: I got the front brake pads done only. Yesterday i looked again at the list of the items that I HAD to get done back then... They still have not caused a problem, so I guess i am glad I did not spend all that money.When the mechanic showed me my worn out brake pads before I devised to replace them, I noticed a leak below the truck that he had not even seen! Come on, oil was leaking, I am not sure how he had missed that.After the fact I realized that my rear differential oil was leaking but they did not see it either.The worse is that the truck started making a loud noise right after my visit to Hoffman Nissan that never went away. I am not sure what they did to my truck when they did the 30000 mile maintenance, but they surely damaged my truck a lot. I will never go there again!

blj427

24 de sep. de 2011

I live in Rhode Island and visit CT on the weekends. Hoffman Nissan was worth the ride. Mark Margolis worked hard to find the exact car I was looking for at a great price. Mark and the General Manager were professional and informative. The follow up from Mark was timely withut being annoying. Purchase options are explained and offered but there is no hard sell. If you are buying a Nissan, this is the dealership to go to - and, no I am not a relative - just a very satisifed customer!

tgentile

15 de sep. de 2011

I went to the Hoffman website and then called them about their special "internet" price on a new Frontier. I was very happy with the number I was given so I setup an appointment for early the next day. Armed with that number (which I was already happy with) I went into the dealership prepared to negotiate my trade. I had already done some homework on financing opitions, so I was all set as I had a rate in mind.Upon arrival I was introduced to Carmen Mazzarella, the salesperson assigned to me based on my appointment. Not only did he honor the price quoted, but he was able to do significantly better with a differnet cash back option, offered a very fair trade on my old car without any negotiation, and offered me a pretty aggressive finance rate. Needless to say I was impressed with the entire process. I drove home with a new truck that day.Very smooth experience!

pambass31

12 de sep. de 2011

I am from out of state and this was the first time I brought my Pathfinder to Hoffman for service. I had been at the service garage in the past when a friend who was getting their vehicle serviced. I was impressed with how polite and thorough they were. When I ran into an emergency one day when I was in town, it was clear to me that Hoffman was where I wanted to take my vehicle. From the minute I drove into the service garage customer service was their number one priority. They listened to the problem, focused on diagnostic and was clear with their plan of attack. They communicated well throughout the process. Most impressive was their commitment to finding a needle in the haystack type of a problem. They didn't just settle for the simple solution. They tested everything and made finding the true source (not the symptom) of the problem their number one priority. I never felt pressured or that they were selling something I did not need. Prices were reasonable for a dealership service garage. Most importantly, their number one concern was the same as mine----the peak performance of my vehicle from a safety perspective.

jonjake

9 de sep. de 2011

worth the drive from mass great service great price friendly people overall great experience clean environment very helpful with any problems and very knowledgable of the product

dennis01

31 de ago. de 2011

After a horrible experience with a local Hyundai dealer in Manchester, CT, we were VERY pleased with the no-pressure, willing-to-deal sales staff at Hoffman Nissan! Frank initially supplied an email quote within a few hours of our request, which was honored and then some. We ended up with a great deal on a 2011 Sentra 2.0SL in the exact color we wanted (Red Brick), which they expended great effort to find! From the moment we walked in, we felt they were folks we could trust, especially since we were pre-approved and had a good trade and a significant amount of cash in hand, ready TO BUY! The other dealer let us walk, along with another who was ready to drop $38K (yes, 38-thousand)! All we can say is what a difference going west of the (CT) river made! We feel sure that we will be taken care of on future service, both in and out of warranty...The dealership is spotless and they obviously CARE about their customers. Thanks to all at Hoffman Nissan for a pleasant and quite frankly, stress-free experience! We will be recommending them for a long time...

kw80

1 de abr. de 2011

While getting an oil change at Hoffman, I asked them to check my soft tire, and they discovered an issue with my valve stem. I held off on my repair and contacted Nissan USA to request that they cover the issue. Shortly after, I was getting new tires put on my car at a tire shop and I was told that the issue existed on two of my four tires, not one as I had previously thought. Not only was this an issue, but they couldn't put on two of the tires because of it. I contacted Mark at Hoffman, frantic about replacing two I and was very overwhelmed by the repairs at hand in addition to new tires. Nissan had contacted the dealer and the repair was thankfully approved by Nissan. When I explained to Mark that the issue actually existed on two tires, he assured me that if two valve stems were affected by this issue, they would replace two. I drove to Hoffman with 2 new tires, 1 spare and 1 old tire. They promptly got my car into the shop, replaced both valve stems, put my 2 new tires on, and even washed my car. I really appreciated Mark's effort and that they covered the additional valve stem with no questions. Mark at Hoffman Service definitely went above and beyond for me during the repair of my car.

jodie 0923

31 de mar. de 2011

On 3/21/11 I brought my Pathfinder in to Hoffman for services. I found Jose Hernandez to be friendly,helpful,and polite. I mentioned my need for an everyday car with better gas mileage. He put me in touch with Mark Zavatkay,who called me the next day to arrange a meeting. I test drove several different vehicles.Mark took the time to listen to my concerns as well as my needs for a 2nd vehicle.On 3/29/11 I purchased a 2010 Nissan Versa.I am certainly a satisfied customer of Hoffman Nissan. I would recommend Hoffman to my family and friends.

tigerseye1278

21 de mar. de 2011

Best car shopping experience i have ever had! I have purchased several vehicles over the years and not once could i have said that until i went to Hoffman Nissan and worked with Steve Dunham and Carmen Mazzarella. Steve and Carmen were extremely knowledgeable, friendly, helpful and just all around amazing! They took something that i typically dreaded doing and turned it into something exciting and fun...which is what shopping for a new car should be. Thanks to them i will be a Hoffman Nissan customer for life and will recommend them to everyone i know!-Angela Plourde Proud new owner of a 2008 Nissan Altima

steelsox1

18 de mar. de 2011

This all started with a 120k servicing where the level of Customer Service was great at drop-off and rental car coordination. During this service, it was discovered that I had a leaking axle seal and was told they had to get part and would probably need it for another day. The great news is Joe got the part in from another dealership and it was fixed.All seemed good until I saw a pretty good leak from the same area of the work the next day, so returned and it was identified that the seal was accidentally damaged during the install and I waited while they fixed it again. The great thing is the WiFi connection which allowed me to work while waiting...in fact, they were waiting on me as the Murano was fixed quickly. Bottom line, issue solved!A few days later I notice leaking oil around the spot I would expect an oil leak form the oil pan or maybe from the oil filter...Joe told me to bring it in and he and Sean met with me...remarkably, I was staying calm as I realize my Murano is worn and figured it could be something else...well, it was and it was a doozy. The ball bearings in my transfer case were worn allowing transmission fluid to leak...Sean said it could be a $3k job, but said he would talk to the Nissan Rep because they have seen this before. Bottom line, Nissan said to treat it as a warranty repair to keep pricing down AND split the overall cost 50/50! In addition, they found a leaking power steering hose when the transfer case assembly was out, fixed that with no charge...they also did an alignment at no charge! They even cleared up a dust guard issue causing a noise while driving...again, no charge.I stopped bringing my car to another Nissan dealership where I purchased the Murano because I felt like an enemy instead of a customer and changes at a local shop made me try Hoffman...actually, a very minor and small customer service moment with their parts manager really made me feel like they may treat me like a valued person and at least have empathy for things...all soundly backed up by Joe, Sean and Juan. I will keep coming back based on this experience!

Tamylin22

26 de feb. de 2011

I have been extremely satisfied with the customer service at Hoffman Nissan since I purchased my vehicle in 2008, my sales person was John Swarts. Every employee I have had contact with has been very friendly and informative, they make it a pleasant experience. I will continue to bring my car there for service because I trust them, their service department is excellent.

AltimaFan2007

23 de feb. de 2011

Dealing with an autobody shop can often be a intimidating experience. I feel I speak for the average citizen when I describe my body of knowledge on auto mechanics as limited. Since my driving days began I have routinely given my keys to a stranger in the autobody shop and trusted them to be honest and forthright with me and to service and make repairs to the best of their ability both from a time and cost perspective. Dealing with Shawn Pinto, the service manager at Hoffman Nissan in Simsbury, CT, has been a refreshing experience. Shawn's philosophy is one that sees the customer as a partner rather than just a potential revenue source. For starters the entire team at Hoffman is extremely friendly which speaks to the friendliness rating above. The workers have been upbeat and polite each time I have been there. The customer service has also been outstanding. For instance when I missed the shuttle bus on my last service appointment one of the mechanics was happy to offer me a ride to work. On a previous occasion when the dealership was late finishing the service I was comp'd with a free oil change for my troubles. More recently I was told I needed new struts on my car. I originally purchased my vehicle used from Hoffman but had only driven it 6k miles up until this point. I expressed to Shawn my concern about having such a large repair so shortly after purchase date of my vehicle. In a true sign of goodwill, Shawn agreed to fully compensate me for the struts and performed the work for free. Additionally, when I picked up the vehicle it was fully washed and looked terrific. It is for all of these reasons I rate customer service as excellent.Regarding price I gave it a Good (4) rating. Dealerships often have a higher margin than regional mechanics on many labor intensive services. However, after benchmarking prices against other mechanics I felt Nissan was still very competitive. In terms of quality of work it is honestly hard for me to say as I mentioned I am no expert. So far I haven't noticed any issues with my previous repairs and I guess time will tell. So far so good though!Overall given the excellent customer service, friendliness of staff, competitive pricing, and quality of service I would rate the overall experience as excellent. Shawn is a top quality service manager and his philosophy on service resonates with the entire department. I look forward to NOT having to worry about the handling of my auto repairs for as long as I own my Nissan.

bobyj

23 de feb. de 2011

I had a positive and rewarding experience at Hoffman Nissan in West Simsbury recently, and I would like to share my experience. I would recommend this dealership to anyone. No high pressured sales and only honest, courteous and trustworthy professionalism. From my salesperson, Mark, to Liz, the account manager, right up through Steve, the General Manager, everyone worked hard to put me in my Frontier SL at a fair price. They even gave me a fair and honest value for my trade-in. Way to go guys! I feel this is a dealership that I could establish a long relationship with, and lets face it, that is as important as the deal itself.

tvalk

20 de feb. de 2011

Liz and Bill were wonderful!!!!! They were friendly, courteous and very helpful. I loved that this dealership doesn't "play games" like at other dealerships. I had a horrible experience with Crowley Nissan and here at Hoffman they not only gave me the car I wanted for the price, but they also went above and beyond my expectations. I would highly recommend my friends and family to purchase vehicles from Hoffman in the future.

sant37

19 de feb. de 2011

The people at Hoffman were courteous and friendly and willing to serve. We were offered refreshments and the manager made it a point to introduce himself. They worked with us to get what we wanted rather than selling what they needed to get rid of. All this said it took way too long. We arrivd at 11:50 and did not leave untill 6:15 which made it a really long day. Although they were apologetic it should not have taken that long. Beside the time spent at the dealership we were happy with the finished results. I am now a proud owner of a quality used car. I would recommend Hoffman to my friends but would warn them to bring a book.

seabreeze696

18 de ene. de 2011

Steve Dunman the general manager was extremely knowledgeable, professional and fast. My mother and I both bought cars from him and i took my sister there for her new car as well.I will most definitely refer many others to him and Carmen M. They work very well together and care about their customers. Keep up the good job guys!

joygerber

30 de nov. de 2010

I must say how satisfied I was with the overall process of purchasing my new Murano from Hoffman Nissian in West Simsbury , Connecticut. I am a single woman, they explained the process step by step, making sure I understood what was needed. The experience was hassle free. Quick courteous service. I would recommed this dealership to anyone.

lrk4899

13 de abr. de 2009

A pleasant sales experience! The salesman was very nice, listened to what we were looking for and in what price range, and took us for a test drive. There was never any sales pressure but instead asked us if we had some time to go over some numbers, we said yes, and went into the sales manager's office where he turned his computer screen around so we could see where he was getting his prices from and what he paid for the vehicle. The price he quoted was actually less than the "What others are paying" price that you find on Edmunds.com for the same model and options. We said we were going to get a few more prices that day, he didn't hesitate to thank us for stopping in and if we had any questions to give him a call. We left there a little stunned, not at all what we expected and then stopped by 2 other Nissan dealships where we got the ol' usual. (won't get into it here but see my review of County Line Nissan) My wife and I are going back to Hoffman this Saturday to purchase a new Murano. An A+ for Hoffman Nissan and sales manager Dondi!