JPitre

28 de mar. de 2016

I bought a Ruby Red Ford F-150 Lariat from Hollingsworth Richards Ford and I am very pleased with the deal. The salesman, Quinn Batiste, was extremely helpful and also very personable and kind. He did not pressure me and, in fact, was very patient. I was also looking at another truck at another dealership and part of the reason that I bought from Hollingsworth Ford was because of the salesman. The truck is everything that I wanted and the finance personnel was also very accommodating. Overall, I can definitely say that this was one of my finer experiences with and auto purchase. I would recommend Hollingsworth Ford to others in the future and if I am in need of another vehicle, I will surely go there first.

Rodney King

13 de ene. de 2016

Nick salesman and Mike??? financial mgr. help me out and were very professional

Lawrence Christy

14 de oct. de 2015

Purchasing a car at Hollingsworth Richards Ford Mazda was a excellent experience. Every thing went very smoothly and everyone was very helpful. Mr. Shanard Lange was very helpful and made the experience very enjoyable.

Donis

23 de sep. de 2015

As a female it is often difficult to buy a car. I am thought to be ignorant of cars and finance. that was not the case with Hollingsworth. Valerie my sales rep was courteous, attentive, not pushy. Ken the sales manager assisted by even calling regional Mazada rep at home to find out about the ordering of the 2016 mX5. they went above and beyond to assist me in getting exactly what i wanted. I was not forced into buying something i did not want. Amelia the service advisor just validated that buying a car from Hollingsworth would mean i would be taken care of after the sale was over. The entire experience from sales, finance to delivery was easy and dare i say, enjoyable. Thank you Hollingsworth richards Mazada for having knowlegdable and friendly personnel. A true oddity in car sales. I will highly recommend y'all to all family and friends.

Mark

29 de ago. de 2015

I highly recommend Hollingsworth Richards Ford! Mr. Ferguson was very helpful in assisting me with the purchase of a new vehicle.

Arthur Frizzell

1 de jul. de 2015

This was the first vehicle I purchased over the internet, 2012 F250. I was apprehensive at first being 400 mile away, and could not see or test drive the truck personally. It was actually a great experience. James made it easy, even though I might have bugged him a bit much over every little detail. Between phone calls, texts, and emails The truck was exactly as promised, and better than expected. Since I had to drive 400 miles to pick it up, James was not available when I picked it up. He left me in excellent hands. Shanard called me while I was on the road to make sure everything was going well, he met me almost the minute I walked in the door. Showed me the truck. He even took it back and cleaned up some stuff the detailers missed for me. My experience was excellent. Price was great, and every person was very customer oriented. I will defiantly give these guys a shot next time I am in the market for a vehicle, and will recommend them to anyone looking to purchase. James and Shanard are top notch.

R.W.

9 de jun. de 2015

I was very satisfied with the Mr. Glenn's professionalism, and his knowledge about the vehicle that I wanted to purchase. I was also pleased about how quick and easy he made my purchase process.

Travis & Caitlin

5 de jun. de 2015

Very friendly, excellent customer service, and we were in and out with our used "new to us" Ford F-150 fast! Quinn was an awesome salesman! He gave us space to look at the vehicle on our on and discuss things amongst ourself which we really appreciated! We will definitely buy from Hollingsworths Richards Ford Mazda again!!!

Melissa W

12 de may. de 2015

I just bought a 2015 Ford Explorer from Hollingswoth and will always come back for more! This is my third vehicle purchased from Gary at Hollingsworht and I appreciate that he makes the process easy and convenient. Every member of the team is friendly and attentive. James even offered to pick up my vehicle for oil changes since he lives by my office! Awesome business, awesome employees and an awesome vehicle!

Brandy

29 de abr. de 2015

I would definitely recommend Hollingsworth Richards!! Valerie and Eddie were very friendly and helpful. I would definetly go back. The process was fast and easy. I went in on my lunch break knowing which car I wanted. Valerie took me on a test drive, and I had my quotes and paperwork ready in no time. The finance manager explained everything to me and gave me a few options to meet my price range. Now I have a gorgeous new Ford Edge Sport and I love it.

Col. Jim

13 de abr. de 2015

I happened to see a car I was interested in as I was passing the dealership. I made an online inquiry and recd. a response within an hour or so. Although I did not purchase the car (someone beat me to it) it is always a pleasure dealing with Hollingsworth.

MDC

3 de abr. de 2015

This is the third vehicle we've purchased thru Hollingsworth Richards Ford. The Internet and Business Development department followes leads and creates customer traffic by not only reaching out to new, perspective clients but continued relationships with the ones who have purchased or even looked at the inventory before. We purchased our F-150 thru Ken DeCook and came back to him after buying a larger travel trailer for an F-250 today. With the experience Ken has with Ford products he could easily tell us towing capacities, pluses or diesel gas, and reasonable averages on future maintenance. He provided options and showed us the F-250 Lariat and the King Ranch. He explained the features of both and allowed us to make the decision. No pressure to buy, just a friendly face standing by to assist with questions and the man who got our deal rolling. Total time investment between test drive to final sales paperwork in hand...30 minutes. Use the Internet to research vehicles and review stock. Call Internet sales to set up an appointment to come in with a representative waiting to show you the things you are interested in, not just what's showcased at the front of the lot. The goal is to satisfy customers and keep the as lifelong clients. Their success is built on relationships. My husband and I have now purchased a car and two trucks thru Hollingsworth and our oldest son just purchased his first car there as well. We will shop at Hollingsworth because of the man behind the name, Mike Hollingsworth. He is an excellent contributing member of the community, a man of high moral integrity that has an eye for business and a heart that leads his employees to higher standards for the customers. If your lucky enough to meet Mike Hollingsworth, you will not forget him. Find the car you want and they'll work hard for you to get it done.

Gerald C.

23 de mar. de 2015

I had a great experience purchasing my 2012 Ford Fusion. My sales person Hamed made the process very easy. I already had an idea of what I wanted to buy and Hamed and Wes helped me meet all my financial expectations. The staff was very friendly. I felt good about the overall buying experience. I would definitely recommend someone else to them!!

Tammy Dupre

12 de mar. de 2015

First and foremost, I love my 2015 Escape. I am very happy with my decision to buy another Ford vehicle and even happier that Cardrice Corey didn't give up on me. When I first contacted her via TruCar I was ready to start shopping, then life got in the way. My request to Cardrice to only contact me via e-mail was honored without issue. Emails were consistent, but not pushy. Cardrice kept me informed on vehicles she thought I would be interested in only through e-mail as requested. Even when I didn't respond, she didn't give up on me and would touch base at least once a week. If it had not been for the way Cardrice made me feel like she was dedicated to me personally, I would not have driven all the way to Baton Rouge for my purchase. Cardrice was the single reason Hollingsworth got my business. Secondly was the buying experience. Valerie Jackson was amazing! I like personality and tend to be a little over the top myself. Valerie took my quirkiness in stride and made my experience quite enjoyable. By the time we closed the deal, I felt like we were old friends. Such an easy person to work with and relate to; great qualities that rounded out an excellent experience. Thank you so much to Cardrice and Valerie!! You ladies are wonderful and are at the top of my recommendations to anyone looking for a vehicle.

J Viator

9 de mar. de 2015

I'm currently dealing with TODD at Hollingsworth. Todd represents himself very professional. Currently looking for a car for my son. Haven't purchased yet but looking at a car at Hollingsworth. Being in sales for 25 years and managing a sales force for 18 of the 25. Having Todd work for me would be amazing. Non pushy. The feeling of caring about the decision you make, in making the right choice. He listened to my needs. Seems like I had been knowing him for years. Todd follows up when others at other dealerships didn't. His customer service is amazing. Hollingsworth is lucky to have him.

New Ford Owner

2 de mar. de 2015

Buying a vehicle at Hollingsworth was the best experience I've ever had dealing with a dealership and I will go back when I purchase another. I would tell anyone if they want a friendly and calm experience go to Hollingsworth for a vehicle. Ken was very helpful and also not pushy,

glamour

27 de feb. de 2015

Nicholas Williams and Thomas Stafford sold me a 2015 Ford Mustang yesterday. They went above and beyond in finding the exact auto that I wanted. They were very thorough in explaining financing. It was a really great experience for me and I would advise any one wanting to purchase an automobile to consider buying from them.

HeavenRevelle

26 de feb. de 2015

The guys Thomas Stafford and Todd Matherene was very helpful .. They both gave very excellent care and assistance. . Never once did they get pushy about anything . Both gentlemen have spoke to us since and been very understanding and concerned about or buy .. Thanks Todd Matherene and Thomas Stafford for the anniversary wishes !

Scott revelle

25 de feb. de 2015

Buying a vehicle at Hollingsworth was the best experience I've ever had dealing with a dealership and I will go back when I purchase another. Thomas and Todd were very helpful and nice and also not pushy, I would tell anyone if they want a friendly and calm experience go to Hollingsworth for a vehicle.

angelenia lee

24 de feb. de 2015

Big nick sold me my 2009 black Chevy cobalt he was very great and professional great customer service and I love my car so much thanks to big nick I would definitely refer as many customers to you. Thanks, Angelina lee

Gene Smith

1 de ene. de 2015

First Service of my F-250 no check list or any receipt of what was check or what was done. When I ask the service manger what was checked he got defensive. I purchase the premium plan that goes into detail what would be checked none of this was done. NEVER AGAIN

Kimberlyn cole

10 de dic. de 2014

I would like to say thank you to Kirk honore , your a great person , he provided excellent customer service.he took great care of me he answered all of my questions no matter how many I had .thank you so much I love new car!!I 2015 mustang , wish you much success you deserve it you're great at your job.I want to thank all of the hollingworth ford, for providing great customer service thank you!!

Christie Hollins Jackson

14 de nov. de 2014

I brought my 2008 Edge to the service department at Hollingsworth because it was vibrating. After 3 days, they finally realized the problem. This was 3 days of calling and following up with them, no calls from them. I was quoted an amount for the car and labor and was told I needed to come in and pay for the part. The part needed to be ordered and I was told the part would be in on Tuesday (it was Friday when I paid for the part). I assumed the car would be ready by that next Wednesday, at least, and that I would come in, pay for the labor and leave with the car. Wednesday, no call...Thursday, no call. My father called Thursday afternoon to check on the progress and he was told that the car wasn't there! That I had come in and paid for the part, took the car with me and that I hadn't been seen since! Knowing full well I left my car at the service department to be fixed, I go there demanding to see my car. I talk to the worthless service "advisor" who told me he didn't know where my car was when I had passed right by it as I walked into the service department! As I questioned him, he said he didn't know I didn't take the car with me, he didn't know my part was in, he didn't know...I asked him what DID he know! Which was nothing! Even if he thought that I took the car with me (like he said some people do...why would I take a broken car back with me) he never called to tell me the part had come in. I was inconvenienced for a week and a half because "he didn't know." As a former owner of an Explorer and now a Ford Edge, I am very upset at the lack of communication and efficiency this service advisor showed. I don't know what happened over the years at this dealership but they need some serious staff development!

Steve Kennedy

7 de ago. de 2014

I made a deal with them, agreeing to pay full asking price. I had a agreed upon deal. After much preparation on my part, arranging payment, etc., they called to say that someone had offered a few hundred more for the used car and felt obligated to let me know in case I wanted to increase my "offer" They used the excuse that another sales person had previously promised the car to another person and my salesman was not aware of it. Question: then why ask if I wanted to increase my offer? An hour later, I saw the price had been increased on line. Bottom line: The value of their integrity and reputation is only worth a few hundred dollars. He said that he would call me back if the deal fell through. I said don't bother. Be careful dealing with these folks.

Allie

31 de jul. de 2014

My family has purchased 3 cars from this dealership in the past 2 years and I have never had an issue in their service department before. I recently purchased a Ford mustang from another dealership and wanted to take it to a ford dealer for service. When I got to the service center. The man helping me was immediately giving me a bad vibe. He asked me "why didn't you bring it to where you bought it from?!". From this point it only got worse. Both this man and Lori were extremely rude an unhelpful and seemed to not want to service my vehicle because it was not purchased from them. I will not be returning to Hollingsworth Richard for service or car shopping.

jelliott

12 de may. de 2014

They were very quick to respond to my questions and very honest with their answers.

Sorry buyer

23 de oct. de 2013

NEVER AGAIN will I step into this dealership again. Too many lies. Still waiting for the gas card "coupon" that floats around on their internet site (changed to two because so much trouble with delivery of vehicle). They damaged the vehicle after multiple tries just to get it detailed (yes, finally fixed after THEY kept vehicle for almost TWO WEEKS!!!). The other vehicle we wanted to see was "sold", but still in inventory four months later!! Told the oil was changed at delivery of vehicle, but when we changed after 3000 miles, it was THICK, BLACK, and looked like tar or molasses. The vehicle still had the original factory filter on it too (10,100 miles at delivery). Don't believe they EVER changed the oil in this vehicle. Had a great experience years ago, but NOT this time. Done with this dealership for good!!

Carl R. Robertson Jr

7 de jun. de 2013

I wish to thank the staff of your dealership, especially Wes Gifford. He ask me what I wanted in a truck, found it and did not try to pressure me into something different. Wes was professional, in his approach to the sale. He listened to me, found the truck I wanted, and insured the payments were with the range that I asked for. As a matter of fact the payments for the F150 I purchased was $31.53 per month less than I was paying for the truck I traded in. Once again - Excellent Job to the Staff & especially Wes Gifford.

amanda johnson

6 de mar. de 2013

Every one was very nice glad I came they were very perfesional they got me in the car I wanted I left there very pleased

Donald Woodard

2 de nov. de 2012

Quinn Batiste was my primary sales representative in purchasing a new F-150 and he was outstanding in taking me through the process. I could not have asked for a more pleasant experience going through a process that many of us are not familiar with.Thanks also to Riley and David on your staff; also enjoyed meeting Gary Brown, Service Manager.Donald WoodardBaton Rouge

Le Marcus Cain

22 de oct. de 2012

The entire staff was very helpful. The process was also quick.

Chy Robinson

21 de oct. de 2012

Norman was awesome. Nice guy great personality. I felt like I known him for years threw the process.

Christy

20 de oct. de 2012

Nancy was very friendly and made the process go quickly.

State Farm Customer

13 de sep. de 2012

I went here b/c a Select STFarm site and referral from agood friend of owner. When I get to H/worth the receptionists handed me paperwork to sign most referenced that I had an estimate and that if I changed facilities I could be liable for a 15% restocking fee. So I stated to her that this paperwork is premature and that once I had an estimate I would be happy to sign her p/work.I was waiting for estimator when I received a phone call which I apologized because I was in fact working and stepped away from the counter and went outside.It was State Farm adjuster letting me know he would be there in the morning to look at my car.I then returned to the counter and shared about S.F.call. and was then told an estimate would not be provided. I shared I will not be here in the morning to meet State Farm and felt it was important to review and share things that would be unnoticed w/out me pointing them out and I was also told by State Farm that since my car was termed undriveable that H/worth would take me in with no appt and write the estimate.She again refused the estimate.I asked to speak with the manager. She replied "to tell you the truth I do not think he is here and he usually leaves at 3 pm" it was after 4pm.I asked who is in charge?May I speak with them?She replied let me see.She came back and said Troy Crochet the asst. mgr. will help you. Troy came out and said that State Farm would write the estimate tomorrow that H/worth would not.I said let me rephrase this. I am the customer and want an estimate today from H/worth. I may make the decision not to continue my claim I need to assess the damage and would like to be present with the estimator. He again refused. I asked is that final and he said yes.I said then I am leaving. I saw some cards on the counter that had Ronnie Viverata name as Mgr and asked for them to call him and was told they could not/did not know how to reach him. Troy then went to the back and I asked to speak with him one more time. He did not come out but sent Blaine the estimator to fill my request. Blaine was very professional. While waiting for the estimate I walked around the corner to Enterprise where I asked if he knew Ronnie V. he said no I have only been here a few days. All State was next door. So I asked the him at if he knew Ronnie and he said yes. Then asked if he knew how to reach Ronnie. He said yes. I just saw him he is still here I will take you to him. We walked to the front where a man that was standing at the counter right across from me and the whole time I was there was walking from the front to the back looking at me. I thought he was a customer waiting and was told that was him. I said are you sure? and the All State representative said yes. So I followed Ronnie out to his truck which was parked out front and stood by his window which he rolled down and then I said really you are the manager the one who is not here and stood there the entire time I needed help and asked for u and u pretended not to be u and not here and had your staff lie to me??? Ronnie said he did not know what was going on. I said everyone in the building knows what is going on and you are going to lie again??and not apologize? I stated what I wanted and recapped my conversations w/ State Farm and Enterprise earlier and he craftily tried to deflect by saying that what I was saying made no sense since the Gerry Lane Enterprise had called me and that State Farm was sending an estimator out because that was not the norm. My Reply was what did that have to do with anything? He then said that they would not give me an estimate. Blaine walked out with my estimate and I told him they have already completed it. Ronnie then instructed me to place the estimate on top of my VIN number and I would know if it was moved if State Farm had come to do my estimate.What does this have to do with why I am talking to this man? No apolgies from anyone. Receptionists said she is just doing what she is told!

Tommy M

7 de sep. de 2012

I brought in my car for body work and Hollingsworth was the insurance company of choice. There is no attention to detail. It has taken 3 attempts to get the job done right. I would not recommend Hollingsworth to anyone. Not a fan.

Construction Analyst

3 de ago. de 2012

I have always been loyal to Hollingsworth and mostly dealt with the internet department with buying vehicles for my business. A young lady that worked in the internet department was quite helpful with a few of my purchases and did not give up when she could not find the truck I wanted and that I currently drive now. I began doing some research a few months ago in preparation for my fleet vehicle order so I went online as usual and put in all of the specs and waited on my call. This is where I got extremely turned off to this business, first off i'm not sure that the current people in the department even speak "english" and were very rude and not helpful at all, when asking for the previous girl I dealt with I was told "she ain't workin here no more" And was given the run around on everything and not the polite and determined girl I looked forward to hearing from. So with that being said and the initial phone call from someone sounding as if they were not taught proper english I will pass on this dealer.

bass-daddy

25 de jul. de 2012

Collision center was very helpful and performed to notch work

Challenger Bo

21 de jun. de 2012

The people are so friendly an they make you feel at home while you are getting repairs done.

racar45

13 de jun. de 2012

My car was promptly serviced with no problems. Very pleased.

Joesph

9 de may. de 2012

I brought my car in for service and I was very pleased. I got my oil changed and tires rotated on my lunch break.

Mad Mary

8 de may. de 2012

I came in to get a price on a Ford Focus and Patrick the salesman did everything but that. I drove the car but he wouldn't give me a price unless I said I was ready to buy that day. I just wanted to know what I could expect to pay when I am ready and he didn't give me a price.

Fusion

3 de may. de 2012

I came in wanting information on the new 2013 Ford Fusion, however I was told by the sales person there was no literature available currently. I don't know why Ford puts more information on the internet than they give to the dealerships.

Terry

20 de abr. de 2012

I bought a Mustang and I love it. The process went very smoothly. Kirk Honore made my day.

NIKKI

20 de abr. de 2012

I HAVE NOTHING BUT GREAT THINGS TO SAY ABOUT THIS DEALERSHIP!!I WOULD RECOMMEND ANYONE TO GO HERE!!:)

Taylor

19 de abr. de 2012

Jake really took great care of me and my family. He was very knowledgable and very consistent. I even referred my family and neighbors and they have purchased as well.

Theresa

19 de abr. de 2012

I came to buy a Mazda 6 for my daughter and my experience was ok. My salesman was friendly but moved very slowly and acted like he was in pain. I ended up having to talk to the manager to finish up the deal and I love my car.

Donny

29 de mar. de 2012

I went in to Hollingsworth Richards after going to the other Ford dealerships in town expecting the same weak sorry experience, pushy salesmen and just a lack of caring to try to help, but got just the opposite the salesman listened to what I wanted and provided more than I expected. All I have is great feelings towards the dealership in whole. My salesman was James

Chirs

26 de mar. de 2012

I went to Hollingsworth Richards Ford Just looking and ended up buying a car. Mr. Glenn treated us with respect and made our purchase process easy as 123.

Joseph

22 de mar. de 2012

I found the dealership ready to provide me all the information I needed to make a decision. My salesman, Ken, did a great job of answering all my questions and providing the service I expected. The manager, Gary, was most helpful as well. I certainly would encourage everyone to shop Hollingsworth Richards Ford.

Willie

22 de mar. de 2012

I bought a car from Marlin Glenn and it was great.

Workin Truck

20 de mar. de 2012

Great purchasing experience. They were not pushy. Would recommend to everyone!

Jdean

14 de jun. de 2011

Went to all the Ford dealers in town looking for a 2011 Expedition XLT with the Premium package... At Hollingsworth, I found the sales personnel very helpful, no haggling and very professional. I knew what I wanted and they made the buying process very easy. Also very accommodating with the sale/buyer of my old vehicle. I would deal with them again....