chrisjay

19 de may. de 2013

I had all intentions of buying a new Tacoma, but had no idea what to expect from the sales people due to past experiences elsewhere. Upon arriving at the entrance at Holman, a saleswoman greeted us and asked if we knew who we wanted to see and when stating his name, she led us to the front desk where he was then paged, and before she departed we thanked her and she was very friendly which made us feel very welcome. The people at the desk were also very friendly. When Jesse came out to greet us moments later, we knew we were in good hands already, by his friendliness and professionalism. He was never pushy throughout the entire time, was very informative about our needs and his advice. He also had a very good sense of humor which always helps. There were also no delays so there was no excessive waiting because of his experience in getting us on our way in a very timely fashion. On our way home, we talked about how nice and easy our buying experience was, and it being totally hassle free!! Made us feel like returning to buy another vehicle, and mostly for the ultimately friendly and courteous service we received!

Phmacks

23 de mar. de 2013

Mr. Vansciver was helpful dealing with all concerns that I presented with the vehicle that I was interested in. We later decided on another car that would suite me better. I am satisfied and glad to have assistance with the choice I made.

cbeck5

16 de ene. de 2013

As a truly satisfied customer of Holman Toyota I want let anyone considering purchasing a car from them rest assured when you go to Holman you will be so happy and you will never go anywhere else! I have had a wonderful experience with this dealership and will not consider any other dealership. For 5 years I drove BMWs (all purchased from Mt. Laurel BMW- which is now Holman) and have always been happy. We ultimately decided to trade in my BMW for a Toyota and when we went to Holman. We had such a wonderful experience that we ended up leasing a car for me and buying a car for my husband. The sales person (Greg B) was a pleasure to deal with, answered all of our questions, helped us find the right cars for us and ultimately made sure we were taken care of. He truly looked out for what we needed and did not push any extras that we werent interested in. Buying 2 cars was a pleasurable experience. We both walked out happy and continue to be happy with the cars we are driving. Our experience with service has been just as good. They couldnt be friendlier, easy to make appointments with, knowledgeable and efficient when bringing your car in for service. Most recently - I went in to drop my car off the night before for scheduled maintenance and I was so excited when they told me they could do it right then. Within an hour- I was on my way home with the service completed. It is these types of gestures that really resonate with me - as it is nice to have businesses respect and value your time. We are coming to the last year of my lease and I already have the Highlander in my sights. As mentioned, we wouldnt consider any other Toyota dealership. I should add- based on our experience and rave reviews my Mother-in-Law purchased from Holman last year and is also extremely happy. I consider myself a tough customer and my experience makes it very easy to recommend them.

tamunson

30 de dic. de 2012

WASTED MY TIME - STAY AWAY I experienced the misfortune of shopping at Holman Toyota on the night of December 6th, 2012. I called ahead and made an appointment. I do not have a lot of free time to shop as I am a hardworking Registered Nurse and grandmother of two. I made up my mind to buy/lease a vehicle that night. I arrived on time but the salesperson was still dealing with other customers. When I told him that I would like to test drive the vehicle to compare the 6cyl. model vs the 4cyl. model, he told me he would have the lot attendant take me for a test drive. I expected the assistance of a trained sales professional, as I was unfamiliar with this model. It didnt seem to be a busy time of the night as there were a few idle salespeople in the showroom. The lot attendant although a pleasant and polite man, was unable to answer my questions and concerns. It is not fair to hold him accountable. I was ready to make a very big decision and commitment, and I was looking for answers. When the salesman, Phil, did appear, he left me unattended for what seemed in excess of 15 minutes on multiple occasions. He explained he had to check with his manager. After presenting the numbers to me, I inquired why the numbers presented to me were just about double the numbers on the website. I was told We have to start at the top of the mountain and work down. After suffering through this unprofessional treatment for close to an hour and a half I left the dealership. The unprofessional attitude and the total disregard for the value of my time by the salesperson Phil Bruno, the uncaring and apathetic attitude of the sales manager Bud Kocher who gave me the feeling he really didnt care that I was shopping nor did I get the impression that he cared whether I purchased there or not. I found their overall professionalism and courtesy to be very lacking. I experienced NO commitment from them to providing the quality customer service they brag about. After I left, I drove directly to the nearest Toyota Dealership,(Liberty Toyota, Burlington, N.J.) where I had never shopped before. I arrived without an appointment. What a difference. Their level of professionalism was far superior to that which I experienced at Holman Toyota. The Sales professional Angel Arroya, and Sales manager Jean Claude Duplessis deserve special mention as they actually made the sales process anxiety free. They mentioned and repeatedly demonstrated that they appreciated my business. Throughout the entire process there was a great amount of respect shown for my time. Most importantly, their deal was far more advantageous to me than the proposal presented to me at Holman Toyota. Holmans proposal to me required over $4800 to be paid out of my pocket on a 36 month lease to reach my desired payment. I drove my New 2012 Toyota that I leased that night from Liberty Toyota with not $1.00 out of my pocket for the same term, same model, same mileage allotment, with more equipment, for a similar payment. I wrote a letter to the Holman organization informing them of my unfortunate shopping experience and asked if they were really trying to make that much money off of me on a leftover 2012 in December? I wondered if this was their idea of honesty, integrity, and ethics. I did receive a letter back, but I never received an answer to that question. When the General Manager did call me, she said she was sorry I was upset. The call was awkward and the tone did not seem sincere. There wasnt any effort made on her part to address the time I wasted in the dealership, nor did she make any effort to win me back. It was her tone, long periods of silence, and lack of effort on her part during that phone call that prompted me to write this review. The bottom line is they wasted my time, were rude, and attempted to make an unconscionable amount of money off of me on a leftover. Please consider this prior to making Holman Toyota your shopping or purchasing destination.

jothdo

1 de nov. de 2012

I originally contacted Blake Canuso in the summer of 2012. I was very interested in purchasing a Tacoma pickup, however, the day after was contacted by family members about buying a Jersey shore vacation home. I advised all the Toyota dealers I had contacted that the plans for the truck had changed and why. Blake and the staff at Holman understood that the plans were on hold and just asked that if plans change back to give them the opportunity to have my business. They did just that, I didn't receive the daily or weekly phone call that I received from other dealerships. Blake's professionalism and courteousness was completely noticed and it was a pleasure doing business with Holman Toyota through the efforts of Blake Canuso.

FaerieGirl20

18 de ago. de 2012

I took my 2012 Camry SE to get serviced today and was very pleased with my service representitive, Andrew. He was very knowledgable about the services that needed to be performed on my vehicle and thoroughly explained everything to me prior to me handing over my keys. I felt very confident that my car was in good hands. My wait time was only about 30-45 minutes which wasn't bad considering it was a busy Saturday morning. When my car was finished, Andrew showed me all the paperwork explaining everything that was done to my car. He went over every item and reassured me that I was "good to go". I would definitely reccommend requesting Andrew to be your service representative because he is pleasant, thorough, patient and extremely knowledgable about Toyota and it's services offered to their customers. A+ across the board!

passiutpal94

25 de jun. de 2012

I had a wonderful experience at this dealership. I initially started looking for a new car in April, 2012. Michael Tejera was our sales person. He was patient, knowledgeable and answered all our questions. We test drove a few vehicles. I had done my research and was looking for the right car at the right price and not a car based on how much the payment would be. Michael understood that and worked hard to get us a good price. I had told Michael that we had not decided on exactly what car we wanted and were still going to test drive cars (other makes and models). Michael did not pressure us to make a deal and just wanted to know when it would be OK for him to contact us. Circumstances changed and we decided to push the purchase of a new vehicle till the end of June. Although, disappointing (Toyota was offering a low apr in april) he understood and offered to call back in the middle of June. He called us back in the middle of the June and offered us a great deal on the car (Highlander Limited) that I was interested in. We were supposed to make a purchase the next day and things changed again. We ended up buying a totally different car. Michael called us (voicemail) the next morning to ask when we were coming in. I called him back and left him a voicemail informing him of our decision. He called me back to congratulate us. He also offered to keep us in the loop on upcoming models and good deals. Let me tell you, I had contacted other dealerships too, but none were as professional as Michael. Specially, once I told them that I had made a decision to purchase a different car/ or had purchased a car already, they hung up in half a second. I would definitely recommend Holman Toyota and Michael to all my friends and family.

stevenrenna

30 de may. de 2012

Holman Toyota is by far the best dealership that I have ever done business with. They are extremely professional and totally genuine in all of their transactions. They truly look out for the customer's interest first and make that a priority over the sale. I just purchased three vehicles from Holman Toyota and Jim, Shawn and Joe provided me and my family with exceptional service. My purchase decision was made with confidence, without pressure and knowing that the Holman family stood behind every single transaction.

Ecrossla

27 de abr. de 2012

I have to start by saying that I really dislike the car buying process. I usually avoid salespeople at all costs because I am usually disgusted with their behavior. HOWEVER, that was not the case at Holman Toyota. I had done my research prior to arriving at the dealership, so i knew what kind of car I was looking for. I was able to walk around the lot for about 10 minutes or so, which allowed me to actually look around before someone approached me. I was kindly greeted by John Penzo and was asked how I was doing and if I needed any help. We talked a little bit about what I was looking for, and since I already knew, I told him which cars I wanted to test drive. We went into the building so he could get more information from me and off we went. They have a really nice route they use for test driving that really allows you the time to feel out the car at different speeds, which is a huge plus! When I was done test driving, John and I talked a little more, but I never felt pressure to talk about prices, payments, or what I wanted to spend. In fact, he was respectful of me and didn't even bring it up that day! I was pretty sure that I wanted the car, so I made an appointment to have my husband go back and test drive it with me. Again. John was extremely respectful of my husband and I and never once made either of us feel pressured or uncomfortable. We ended up test driving a different car, in better shape, than the original one I was looking at and decided we wanted to buy. John sat us down and we began the paperwork process and the "buying game", as I like to call it. He was understanding of what we wanted to pay and did his best to get us where we wanted to be, in regards to a monthly payment. I ended up getting an awesome deal on an amazing car! Then we were sent to deal with Joe Trivett to do the financing of the vehicle. He was also extremely helpful and was able to get us an unbelievable financing rate for the car. While describing the various warranty options to us, he was mindful of our budget and also did not make us feel pressured to buy something we didn't want.Overall, I was extremely impressed with the level of kindness and respect that I received at Holman Toyota - the best car buying experience I have EVER had!! I would recommend anyone looking for a Toyota vehicle to go to Holman and ask for John Penzo.

yzak

22 de mar. de 2012

Holman Toyota-Scion? ZERO STAR...Stay awayAwful service, dishonest, ignorant, and rude service advisors. Went for an oil change on my 2000 Camry and told the service person to check a louder than normal sound from under car front. I suspected a small hole in exhaust pipe some where there. They told me, the whole exhaust system needs to be replaced from manifold to tail tip, because its all rusted through and falling apart. They wanted to charge me an additional $60 on top of the oil change charge for just telling me what needed to be replaced. I refused to pay that extra charge, since car was on the lift already for oil change. They gave me a quote of over $2000 for just the parts to replace, not the whole job. Went to an outside exhaust specialists, they checked exhaust system for free, told me exhaust system is fine and I can still get at least 5 years out of it. They only replaced a small segment that had a small hole making sound, total charge $120 installed!!!! Yes, just $120 and car runs better than before. What a rip off, never again. Where did all the good people from Cherry Hill Toyota go? They were way better by miles in every aspect, and I stayed with them for service since 1998, for over 12 years never had a problem. These guys are just ignorant, and yet they want to steel your hard earned dollars for un-necessary service or for some not really needed parts they want replaced. Think twice before going there to get any type of service, and if you go and get any recommended service, first go and get a second opinion from another honest place. Dont become a victim of Holman Toyota.

TracieH

24 de ago. de 2011

I've bought lots of cars, but this is my first experience with Toyota. All I can say is, WOW! The dealership was packed and very busy when we arrived, and one of the managers(?) stepped in to answer our questions until a salesman was free (which wasn't very long). I could go on and on about Don the salesman's knowledgability about the product and intelligent, capable personality, but I'm sure you already know what a great salesman he is. Everyone in the dealership was top-notch as far as I'm concerned and made the experience more pleasant than any other dealer I've been to. We were able to leave with our Prius -- and we LOVE IT! Bottom line is, if this is the Toyota customer experience, I'll be back again. And again. And again. Thanks, all of you...this turned out to be a wonderful silver lining in the black cloud of our previous car (a Honda hybrid) having been totaled.And for the record...now that we've driven both cars...the Prius beats the Honda Civic hybrid hands-down for comfort, convenience and overall driving experience.

Ajsdance

20 de ago. de 2011

I went to Hollman on my first day of shopping for a midsize sedan. I looked at the 2011 Camry. Brenda was excellent. She was willing to go the extra mile to make sure my experiencw would bring me back. I was happy with Ll the aspects of my visit and felt I was treated well. Ultimately, I did not buy a car from Holman. It was due to how I felt about a different company's product only. Great customer experience here.

LyndaVaughn

12 de ago. de 2011

We had traveled all around South Jersey for a few weeks visiting Toyota dealers. We came back to Holman Toyota because we thought Phil Bricker was a professional and kind salesperson. The dealership was clean and inviting. Everyone we came in contact with had a positive attitude. I did not feel uncomfortable or pressured at any time. I would come back to Holman Toyota in the future. Thanks! Lynda and Craig Vaughn

KATHLEN

11 de ago. de 2011

Our sales agent Don Ferguson was excellent! He made buying our new vehicle so easy and the staff at Holman Toyota was so friendly. People smiled at us and seemed so happy for us. This has been the BEST car buying experience my husband and I ever had.

MKezis1

10 de ago. de 2011

Our experience with Holman Toyota (formerly Cherry Hill Toyota) has been excellent EVERY TIME. Since moving to NJ, we have worked with Don Ferguson, the BEST salesperson, at least three times (every car I have driven while living here). I have looked elsewhere and no other Toyota dealership has been able to beat what Don has been able to do for us on ANY level. He understands his customer's needs and finds a way to meet them. He is consistent, connected, patient, and extremely knowledgeable. I no longer go to any other dealership or salesperson, as I see that Don truly works to make the experience the simplest and best it can be. This time I went in knowing in my heart what I wanted but thinking it would not be feasible and in almost no time, he found a way to make it happen! We got our car that day! He even took the time to set up my bluetooth with my contacts from my phone (sometimes the little touches mean a lot) while he was showing me my new car. Our closest friends and their family members also only buy from Don (since before we met them). Ironically, my husband was down the street at Honda at the time, and he left, calling them sleazy and saying he has no need to ever go back there, as their selling techniques made him uncomfortable as compared to those he has seen at Holman.

basher1

17 de jul. de 2011

I just had a great new car experience! I usually cannot stand this process. I came in contact with Amy Forman late in the process. She knew I was interested in the best price with the lease amount of time expended on my part , because I didn't have a lot of time. She was courteous, always prompt in responses, and was able to locate the car I wanted within a day or two. The sales and delivery process were flawless and she could not have made it easier for me. If you are in the market for a Toyota, I would highly recommend dealing with Amy!

Carole118

16 de jul. de 2011

Phil Bricker was my sales person & he was great. He answered all my questions & made the whole experience go smooth. I leased a 2011 Camry XLE & love it. I would recommend Holman Toyota & Phil Bricker to anyone.

MattBrowner

12 de jul. de 2011

Great new car buying experience. Final pricing was fair, and in-line with external sources (edmunds.com, kellybluebook.com). Salesman was very knowledgable, helpful, and not-pushy. Relaxed approach landed me in the car I wanted. Thanks Phil.

debireland

7 de jul. de 2011

The whole experience of buying my first Toyota was great. From the moment I received a call back from Scott Schoettle I knew it was going to be a pleasant experience.Scott's product knowledge and professionism kept bringing me back to your dealership.Then when I met the rest of the team, I was confident that I would get a great deal. Bernard Kocher helped to seal the deal with his dealership experience.I am looking forward to many great years of service from the team. Also, I love my new red Prius. It drives great.

thatneroguy

6 de jul. de 2011

This dealer, and Lewis specifically, went out of their way to make me feel good as a customer. The price was better than every other dealer in the state. Every other dealer was putting a $1000-$2000 surcharge on the Prius due to high gas prices and low availability. Holman did not! They bent over backwards to make sure I was satisfied. Took only 10 days to receive my Prius despite every other dealer telling me it would take over 2 months. They even made sure I had my plates less than a week after I took delivery. Lewis made sure I was happy and he will do the same for you too. I would strongly recommend this dealer to anyone looking for a Toyota!

Mendelsohn

28 de jun. de 2011

Phil Brickler was referred to me by a close friend. He was equally informative and caring about my financial limitations and desire to either lease or purchase a new car, which ended up being my first new car purchase via a lease. Phil provided me with multiple options; and when it came down to dollars, he advocated for me with one of his managers, who quickly assisted me and settled on a fairly reasonable price.

terriakman

27 de jun. de 2011

First and foremost, our salesman, Phil Bricker, was professional, knowledgable and a nice guy. He answered our questions honestly and he thoroughly knew the car. We bought a hybrid which he had personal experience with. The price was fair, he kept us in the loop as he tried to find the exact car we wanted, and there was no high pressure to buy extended warranties. A+ all around!

Jbyrne23

23 de jun. de 2011

Louis Maniloff!!! Absolutely the BEST person I've ever delt with in the automotive sales!! When Louis says something, You can take it to the bank! I recently purchased a 2007 Cadillac CTS-V, and the level of service of Holman Toyota was EXCELLENT! I felt very comfortable from the first second i spoke to Louis, and he guided me right thru the financing end of my new car. He made sure it was at the price i needed and 100% from top to bottom. He even put new tires on my car after it was purchased to ensure i was completely happy! When you buy a car from Holman Toyota, they really make you feel like family. They do follow-up calls to make sure everything is ok, and offer a great extended warranty program. Everyone is very well educated in the car buying process and explain everything very clearly, so nothing is left to chance. The financing department is the same way. The only question I had is where i could write a review where the people of Holman Toyota could be noticed for the outstanding work they do from the minute you walk in, till the minute you leave!! GOOD JOB!!Thank you so much!!Joe Byrne

gschartoff

16 de jun. de 2011

What a great experience. Lewis went above and beyond to make me happy. From the moment I walked into the showroom to the moment I drove off the lot, I was made to feel like I was their most important customer. I am so happy I chose to do business with them.Thanks to everybody.Greg Schartoff

cpico

8 de jun. de 2011

Excellent service and facility. The employees I dealt with were patient and answered all questions. I would recommend Don Ferguson (sales consultant), as well as Holman Toyota, to a prospective car owner.

san7ra

8 de jun. de 2011

When you walk in you can not believe how astonishing the place was. Clean, well maintained and a calm like atmosphere. I was nervous for coming through for being a first time buyer. I have been to many dealerships and can not believe the service i received at Holmans! Hands down off the charts!!!! Don was patient, knowledgable, a great listener, he did his best and took his time to help me find the right car with a great deal for me and my family.. you just could not walk away and say no to a deal i got! It truly was meant to be! Thanks again Don! My entire experience from start to end was unremarkable!

SandraRenzi

14 de may. de 2011

I was in need of a new car to replace my leased Toyota. I purchased and leased from Phil Bricker in the past, so it was a no brainer where to go. Phil's knowledge about vehicles is astounding. He is also very honest, friendly, caring and patient. His calm demeanor removes all anxiety about purchasing a car. I will always buy my cars from Holman Toyota. I highly recommend salesman Phil Bricker.

jamessjackson

12 de may. de 2011

I have been in the market for a new minivan for quite some time. I diligently evaluated the top 5 best minivans in the market to determine the best vehicle for our growing family. My criteria was based on safety, affordability, value, and internal features/convenience. Being a very analytical buyer, Greg provided great patience and service in helping me objectively evaluate all options. At the end of the day, my list of 5 cars was narrowed down to 1 since Greg Berdini was able to bring to the table something no other sales rep or dealership was able to replicate.....trust and integrity. This made our decision very easy in the end. Our perfect score of 5 was given because we trust Holman Toyota and we enjoyed working with a thoughtful staff educated on their vehicles and the market. Not once did we hear the dreaded "What can I do to put you in a car today". There was no pressure or timeline. Greg patiently worked with us for over 4 months and helped us make the best decision. We HIGHLY recommend Greg Berdini and highly recommend Holman Toyota.Jim Jackson

Chris Dvorak

22 de abr. de 2011

Phil Bricker was personable, neatly dressed and very friendly. He gave us tons of information about all of the cars that met with our desires new and used. When we settled on the Toyota Limited Rav 4, he gave us all the answers to our questions in a very succinct and clear way - I'm not that technically oriented, and it was a pleasure to have Phil explain things to me in layman terms. It was clear he knew his stuff and was very proud of the dealership as well.

stoopdogg

12 de abr. de 2011

Phil Bricker is a great salesman to deal with. His knowledgable, no pressure approach separates him from the rest. He's very friendly and gives excellent customer service every time. I also trust he's working with me on getting a fair price. I've leased from him for 9 years and look forward to many more. Thanks,Michael Stoop

nimarcus

12 de abr. de 2011

Phil Bricker was very professional from the time we met at the dealership and throughout the process of leasing our Prius. The dealership did back off it's original SUPER price on the vehicle, but it didn't seem to be Mr. Bricker's doing...he still managed to get us a reasonable price even after Toyota started cutting off the discounts on the hybrids. I would definitely recommend this dealership, and more specifically Phil Bricker if you are buying a Toyota.

dhig83

12 de abr. de 2011

This was our first time dealing with Holman Toyota, and we will certainly recommmend them to our family and friends; especially their Salesman, Don Ferguson. He was very patient and polite in answering all our questions, and also with allowing us to test drive several vehicles before making our decision. Don's friendliness, and knowledge about the vehicles he is selling, makes it very easy (and comfortable) for the customer to make a purchase. Today, I told Don that we have been buying vehicles for a good number of years, and he is the first salesman that we would rate as #1. What a plus he is for Holman Toyota! We are looking forward to the same excellent service as we return to Holman to have our vehicle serviced. Thank you for the opportunity to review this dealership and one of their salesmen.

evenlode

2 de mar. de 2011

This is the second time I have leased a Camry. Don Ferguson did a wonderful job putting me in the Camry I wanted. I would highly recommend Don and Holman Toyota to anyone. He is friendly, knowledgable, and does everything to make the purchase painless. He takes care of everything. Thanks Don for such a pleasant experience and I'm sure I'll see you the next time I need a Toyota.

dcm

25 de feb. de 2011

This is my second Rave4 that I have purchased from Phil Bricker. He is the real reason I went to the Holman dealership. He is the best car salesperson I have ever had the pleasure working with. He makes buying a vehicle an easy task. The new Holman dealership is impressive, and everyone there was wonderful.

susanlfox

21 de feb. de 2011

I recently helped my brother purchase a car at Holman Toyota, and was lucky to work with sales rep Greg Berdini to make the purchase. We had already made up our mind on the car we wanted, and Greg worked with us to make the purchase as streamlined and easy as possible. He patiently answered all our questions on features and pricing, offered all the available services, and helped us make the cash purchase happen quickly and efficiently. He was terrific. I would strongly recommend Greg and Holman Toyota.

ag74

15 de feb. de 2011

A few months ago, I came into Holman Toyota shopping for a Toyota Tundra. I wasn't ready to buy, but I wanted to test drive a Tundra to compare with other trucks. When I arrived, Phil was with another customer and still greeted me with a smile and a handshake. I explained to Phil that I wasn't going to buy a vehicle anytime soon. Phil finished helping his customer and immediately explained everything about the Tundra and how it compared to other full size trucks. Phil even went the extra mile and let me test drive the Tundra I was inquiring about. After the test drive, Phil provided me with even more information and answered all of my questions.About a month ago, I made the decision to purchase a Toyota Tundra. When I contacted Phil, he was eager to help me purchase the truck that was right for me. I made the decision to order a truck and have it built to my specifications. Phil went out of his way to help me complete my order. Phil actually contacted the Tundra plant and had them change a truck that was ordered to my specifications. Phil explained that the action would help me obtain my truck earlier that expected. Phil has exceeded any experience that I have had purchasing a vehicle. The Holman Corporation should be grateful that they have a person like Phil working for them.

Bill_Florence

13 de feb. de 2011

I highly recommend Holman Toyota - the staff is fabulous! I thank them all for making my Prius purchase an absolute pleasure. Hugh Van Sciver, the Manager met me at the door and reviewed my pricing options he had discussed prior to my visit. He also reviewed other Prius models (alternate colors and options) at various dealerships since the trim model I was interested in was in short supply and the options were not that important. The second part of my "non-negotiation" was over the trade of my wife's car who is meticulous with every vehicle she has owned. Other dealerships noted the "ready for sale" condition, but Hugh, right out of the gate, hit the number I was looking to get. No insulting low-ball just an accurate fair assessment. I never had to reveal any other dealer prices to have him "beat it", because he already was there. With all the numbers in place Hugh handed me over to the very knowledgeable and capable hands of Ryan Polt, our sales and leasing rep. Even though I had driven the car at another dealership, Ryan took me out for a spin and actually told me a few things about the car I didn't know (I tend to ask questions that leave most salesmen silent or seeking the answers from a manager) or they flat-out "embellish". Not Ryan - answered every question I had and reviewed features in the car I didnt even know existed in the trim level we were interested in. At no point did I ever feel pressure to get something I didn't want nor made to feel like the trim level of choice was any lesser vehicle option than the highest trim level.The final member of the trio, Andrew Schiffer, was another surprise. Buying a car is an exhausting process - the research - the shopping - the negotiation - the deal - then the finance manager. Now there have been times that I actually left the dealership without the car, due to an over-zealous Finance manager who insisted on things I did not want or magically added things to the agreement assuming I was crazy for not getting them. Not Andrew. He was focused as most finance managers are,but he kept the process light, explained everything and it made sense. He gave my wife and I his office (and excused himself to get us refreshments) to discuss protection options privately. We elected an option we thought best fit our budget and lifestyle and that was it.Ryan delivered the perfectly prepared car and reviewed every function with my wife who would be the one driving the car and taking it on it's maiden voyage to our home. He offered to pair the bluetooth feature with her phone, and she declined (wish she hadn't done that). But that's ok, because he offered to do it if we had any difficulties.With regards to giving reviews, I tend to be labeled "a complainer", finding fault with sometimes very small things, but when I make a purchase, especially a large one like a new car, I feel I should get what I pay for - I AM the consumer! So when it comes to giving an "excellent" review, let's just say I rarely have an opportunity to write them. As for this Holman Toyota dealership, I just wanted to tell everyone how great the staff really is and I know they must get these traits from their leadership. Everyone we encountered, even individuals dusting the cars, all looked genuinely happy and proud to work for "the Holmans". The team that assisted me gets a Gold Star (in fact 5 Gold Stars) in creating a relationship, not just "selling a car". Thank you Hugh, Ryan, Andrew and the many other staff members who made this purchase excellent!

Biggeorgen

8 de feb. de 2011

This was my first time to Holman Toyota. I was met by Greg Berdini and we talked about what I was looking for. He had great knowledge of the Toyota line and great computer skills as he quickly showed me some 4runnners I might be interested in purchasing. During my entire time with Greg, he was friendly, courteous, and a great listener. He did not try to "Hard Sell" me anything and let the Toyota product sellitself which it did! I will be spreading the word about Holman Toyota because of my GREAT experience there.

Walt Campbell

3 de feb. de 2011

I had a great overall experience. Because of the ability of the email system and web sites, I was able to spent very little time at the actual dealership. I never had the level of customer care that I experienced at Holman Toyota. I will be back! I alao plan to share my experience with my friends.

rmc377

22 de ene. de 2011

Phil Bricker is the kind of salesman you'd like to see in every dealership. He doesn't come off like many sales persons, slimy, and smarmy, he's warm and welcoming. He doesn't pressure you he lays out the numbers, and you make the decision. I lost money on another vehicle, at another dealership, mostly because of Phil. I put money down on a CRV, but the Prius was such a great car, and Phil was such a great salesman, I had to go with Toyota. He was so professional, knowlegdeable, and honest, I was sold!!! He also took a lot of time during the delivery go over all the cars systems!! The Prius is very different from most cars I've owned. The smart key, the nav system, the keyless ignition, the CVT transmission, the technology it amazing! It's not like any car I've ever driven since I got my licence. Phil took the time to go over the whole thing, make sure you understood hot to operate it, even set up my Bluetooth!! I will def recomend Phil, and Holman Toyota to friends, and family!!!

ladylidija

19 de ene. de 2011

My husband and I had a great experience in purchasing our new 4Runner from Holman dealership in Mount Laurel, NJ and our salesman Don Ferguson made a world of difference. This is a second Toyota vehicle we purchased from Don Ferguson; we purchased an Avalon in 2006 from Don and based on our first experience we contacted Don when we were ready to purchase a new SUV. Once again, Don did not dissapoint us. He is one of the best, most honest and efficient car salesman we encountered in many, many years of car purchasing. He went out of his way to give us what we were looking for, within the price range we had in mind, worked with us by e-mail and over the phone to workout the preliminary details before we even steped a foot in the dealership, making the entire transaction very easey and smooth. Because of his dillinges to satisfy his customers, we were able to buy our SUV with all the options we wanted, vehicle protections we needed and have it financed at the lowest interest rate possible. In addition to our great experience with Don Ferguson, the finance manager, Paul Marasco also provided an excellent service to us. He answered all of our questions, to include questions we had about the extended warranty and vehicle protection programs. The entire car buying experience was very pleasant and I would highly recommend Holman dealership and Don Zferguson to my friends and relatives.Mrs. Lidija Erazo

lsilver

17 de ene. de 2011

Our experience with Don Ferguson was terrific! He was friendly, knowledgeable, honest and worked with us to get us the best deal possible on our new Highlander. We are expecting our first child in May and he shared stories of becoming a parent with us as we prepared to purchase this new "family" vehicle! We will service our Highlander at Holman Toyota and look forward to enjoying it for many years to come!

bbell0410

18 de nov. de 2010

My father and I both had a wonderful experience at Holman Toyota Scion! We both recently bought 2010 Toyota Venzas. We dealt with Lisa DeFlece and she was very friendly, patient, and extremely knowledgeable of the different cars and the features of the cars. She listened to what we wanted and did her best to get us a great deal. I would definitely purchase another car from her and would recommend her to anyone buying a Toyota.

murali

29 de oct. de 2010

The Customer Service was excellent. Every member of the service team including the Manager whom I talked to were very kind, helpful and helped me in addressing all of my concern quickly, efficiently in a professional manner. Love to visit such people in Holman Toyota again for my future needs.

DavidG1031

8 de oct. de 2010

Complete courtesy and professionalism from the moment I entered. This is a bright, new facility, and the staff all seem to reflect that. The service writer asked questions to ensure that he understood my concerns. I waited in the comfortable waiting area (even the coffee was good!), and I received periodic updates during my stay. When the service was complete,everything was explained to me, including recommendations for future service items. Kudos to all!

RLebovitz

4 de oct. de 2010

Phil and everyone at Holman Toyota were great to work with! From the moment that we walked into the dealer, we were well taken care of. The entire experience was very easy, and I am very happy with my purchase!. I highly suggest visiting them, especially Phil!

jeffsmom1

4 de oct. de 2010

This is the 4th car I've bough from Phil Bricker in the past 4 years! Each time, he treats us like royalty, is honest, clear and does his best to get us what we want. I never thought I would trust a car salesman, but I do trust Phil. He is an exceptional person. I WILL buy my next car from Phil also.

mcamp50

24 de sep. de 2010

I recently got a new 2010 Toyota Highlander from Holman Toyota and it was by far the best car shopping experience that I have ever had. I usually don't take time to fill out the surveys and post reviews online but in this case I felt that it was important to take the time to recognize the stellar job that was done by Matt Kissane and his collegues over at Holman Toyota. Matt left no corner unturned in assisting me with my new leased vehicle...he helped me with my Ford lease turn in as well as dealing with my insurance company to update our policy. He was so effecient and thought of every detail to ensure a smooth transaction. The entire staff was friendly and patient especially considering I was car shopping with two toddlers in tow! The car itself is a dream and has so many cool options like a bluetooth capability (which Matt set up for me) and third row seat and rear camera. Did I mention 10 cup holders? Matt and his Manager Bud provided haggle free pricing and the car lease was an exceptional value compared to other dealers. I also got a 2 year prepaid maintainence plan which will make things a lot easier for me as a mom wth a hectic schedule. WE opted for additional GAP insurnace and extended auto care coverage as per Joe Trivett in Finance. I would highly recommend this dealership aand I plan to refer any friends that plan to buy or lease a car to go here first and see Matt.

charbrum

1 de sep. de 2010

I had visited another Toyota dealership (and other non-Toyota dealerships) and felt very pressured. I was ready to put off leasing a vehicle because the experience was so exasperating. I stopped by Holman after dinner one night (it was slightly out-of-my-way) and met Joe. He was so polite and did not rush me, even though I was there late. I now know that I should have gone to Holman first and saved myself grief and aggravation. Holman had way more vehicles available that qualified for the lease special on the Rav4. The prior dealer that I dealt with had only 2 available. We came to a satisfactory lease payment and I left that night breathing a sigh of relief. When it came time to pick up my vehicle, I was having trouble finding a way to get to the dealership. Joe came and picked me up. What a great impression that made! The whole experience with the dealership was so positive. The paperwork signing went smoothly, my first oil change appointment was made (the 2 years of free scheduled maintenance was a bonus!) and the car was was ready to go. Joe explained all the features and even programmed my car's blue-tooth to sync with my cell phone automatically. My whole car buying experience started out badly, but ended up being stress-free and downright pleasant thanks to Joe and Holman Toyota.

Andy Horn

22 de ago. de 2010

During my recent acquisition of a 2010 Prius, Sales Representative Leo Storniolo and Sales Manager Bud Kocher provided a delightful sales and delivery experience . Their product knowledge was impressive and they took the time to answer all my questions in a patient, thorough manner. If you're looking to purchase or lease a vehicle, I would strongly recommend contacting Leo or Bud!

dandemaio

18 de ago. de 2010

I was very satisfied in the professional manner in which I was treated by Mr. Bunnens from the time I orinally called Holman until the car was delivered. Thier price was OUTSTANDING and believe me I did my research. I was not forced to take anything I did not want and was only treated without any pressure. The car was delivered in a very classy process and all its functions were explained. I did recieved all I was promised without a problem from Mr. Bunnens or the Holman organization. I will highly recommend this salesman and dealership to my friends looking for a Toyota without hesitation

David Land

16 de ago. de 2010

No haggling over price and the quote was for all the associated costs, that is, there were no surprises at the end of the deal. The dealer worked hard to find the specific vehicle that I was looking for which was not on his lot. The communication with me during the entire process was good. The vehicle was delivered in very good shape.

fkevin4778

29 de jul. de 2010

Greg is awesome! He was quick, courteous, and most of all helpful. I came in not knowing much about the Camry and he led me to an awesome car with more equipment on it than I had hoped for. The negotiation process was easy and quick with Greg. We didn't even have to haggle. I gave him a mark to hit and he did. When it was time for my wife and I to come back and pick up the new car with our 11 month old daughter, he got us in and out with some time to spare for our daughters next nap.Everyone we met at the store was friendly and eager to help. The new showroom is beautiful and very welcoming. Do yourself a favor and stop in. You'll get a great deal.

Robbed2011

26 de jul. de 2010

Holman Toyota is wonderful. So I bought a car from Holman last week. Don Wilhelm sold me a 2011 Camry. Well there was an issue with the bluetooth, so I went back the next week and Don spent a lot of time with me going over everything and fixing the problem. He was so nice and patient. I totally recommend Holman Toyota. Oh and ask for Don Wilhelm because he's the best!

Jerry 22556

17 de jul. de 2010

My wife and I were in the market for a 2010 Toyota Corolla. We had seen and heard the Toyota advertisement for the special leasing promotion for July 2010. Holman Toyota was the first one we went to. Phil Bricker was the person that began to help us. He took his time and thoroughly explained all of the models and features of the Corolla. He then explained in great detail the leasing program and its costs and came up with a payment plan that we could afford and allowed us to take one for a test drive, even in the nasty weather of the day. We went to several other dealerships in our local area but no one even came close to the attention or pricing that we found at Holman and Phil Bricker. We made the decision that evening, filled out the Credit Application and by 10:30 the next day the deal was done. We picked up the vehicle the following day and found that Phil was the same attentive and caring person that we saw during the initial visit. We never felt pressure to buy or had to negotiate a deal we felt comfortable with, Phil took care of it for us. Phil and Bud Kocher the Sales Manager, went through every piece of paper that needed to be signed and thoroughly explained each and every detail. The other dealerships (who I will not mention their names)wanted to play the good guy/bad guy method of going back and forth between salesman and manager to get a deal. It turned us off completely. After seeing that there was no question that Holman Toyota and Phil Bricker were the correct choice.

Maggie Lehr

3 de jul. de 2010

I have purchased several Toyotas from Phil over several years both for myself and for my family. I have always felt that he gave us the best deal that we could have gotten. He understands my family and the different likes and needs that we have had through the years. We have bought a Camry, a Sienna, a Corolla, and a Scion from him. My new car is a lease - the first time I have leased. Phil never rushed or pressured me into a decision and went out of his way to see that I got the car that I wanted - right down to the color. I have referred friends to Phil, and their impression was the same as mine. This was my first purchase at Holman but I found everyone there helpful.

shuber01

1 de jul. de 2010

My wife's lease on her X3 was ending so we were car-shopping. Yesterday, my wife saw the Toyota Venza on the road so we decided to take a look. I called the dealership and spoke with Don. He gave me some attractive lease terms, so we went in to see Don. I knew what I wanted to pay, and Don worked very hard to meet my demands. It was a great experience, and I recommend Don to anyone looking for a Toyota. By the way, we agreed to a deal last night and picked up the car today!

grizzly8

25 de jun. de 2010

My experience at Holman Toyota was great. This was my second purchase from them within the last four years. John Ossman was a pleasure to work with and made sure we found the perfect vehicle that worked for my family. He was prompt, courteous and knowledgeable about the Toyota product line which was extremely helpful in our new vehicle search.

DAVM

23 de jun. de 2010

I have been driving Toyotas for 17 years and have never had to do more than perform scheduled maintenance. My original dealer closed and sold to Holman; many of the people stayed on, so it's as if I am continuing my relationship. The entire team at the dealership is friendly and professional. They are also nice people. My salesman, Phil Bricker, spent more time with me he should have had to (!) and was great about it all-- I usually know which car I want, but didn't this time, so he took me on multiple test drives. I have a brand new Corolla S and could not be happier.

sagar1

22 de jun. de 2010

We had a great experience buying from Holman. Hector is an excellent, excellent salesmen and was unbelievably helpful. We bought 2 cars from here both 2010 Carrolas. The atmosphere was great and the employees were friendly. If we need another car in the near future Holman Toyota will be our choice... along with it Hector will be the guy. He is a great person and deserves alot. Thanks guys! Enjoying the new car!

mlhaynes94

22 de jun. de 2010

Phil made the car buying experience enjoyable and stress-free. He was very knowledgeable about the vehicles and was willing to work with us. Phil made us feel as though we were his priority. He went above and beyond my expectations. I highly recommend Phil to anyone interested in purchasing a vehicle from Holman Toyota.

RBorden629

21 de jun. de 2010

This is my sixth purchase from Holman (formerly Cherry Hill Toyota) Great purchase experence, Was a little apprehensive with the New Holman, But was immediatly was given peace of mind with a friedly face Louis Manoff our Salemen (from Cherry Hill Toyota) I Rate 10 out of 10!!!

mreagle

18 de jun. de 2010

I have been buying cars for 60 years, this is the Best experience I ever had.Lisa took her time explained everything very well and showed her product knowledge.Mr. Van Sciver was very helpfull in his guidance of products and personel.It was avery good experience overall.

tomgolf3

14 de jun. de 2010

Don Ferguson is a true professional in a tough car business. He treated us with respect and never pressured us to buy/lease any vehicle. He presented various pricing to us for Corollas and Camrys. He worked within our budget and came to an agreeable solution to lease the car. I would have liked to pay less on the down payment but the monthly payment fit our budget. We were taking advantage of the Payment Waiver Certificate TFS offered us.Our overall experience with this dealership was top notch. I have shopped around but was given the old pressure deal and I didn't like any of the other dealers. They all promised one thing but when push came to shove,it was a different deal.Holman didn't do that. I had previously taken our Avalon to Holman for service and it was first class. We will continue to do business with the Holman organization and will definitely recommend them to Holman and to Don Ferguson.Everyone we came into contact with were very friendly and courteous. Hard to find now a days.THANKS HOLMAN and DON FERGUSON.

jendrak

14 de jun. de 2010

I did a lot of research on line for the car I wanted. Holman Toyota/Scion had the best deal. Originally I e-mailed the dealership. When I was ready to buy, I gave very short notice that I would be stopping by for a test drive. Amy ws very accommodating. She was very upfront with me about the cost of the vehicle and I felt very comfortable making the deal. A+

Meixu

10 de jun. de 2010

I'm rating this dealership as great. Amy Rotella was provided the excellent customer service. After I purchased a new RAV4, she continued to service me to mail the cargo cover and licence plate to my home. Because I was on vacation, I requested to change the package deliverly address. She was quickly responded to make changes. Amy is a very friendly, nice and great dealer working for Holman Toyota. Holman Toyota is an excellent dealership can be trusted.

poizanivy25

5 de jun. de 2010

Had to trade in our truck and reduce our monthly payments. We are leasing a 2010 Rav 4, which we love. Our salesman, Don, was very professional, polite, friendly and on point with any information we needed. We would recommend Don and this dealership to anyone who is looking to purchase/lease a vehicle.

digital

31 de may. de 2010

Don's a pleasure to deal with. Friendly, accommodating and follows up very efficiently without being overly aggressive. Would have liked to have worked out better financing but with the Don's resources and my budget, we were able to put me in something that I still loved. Thanks Holman!

ryderfamily

28 de may. de 2010

Holman Toyota was the last stop on the "voyage" to finding a new car so to speak. My husband called before we went in and spoke to Sales Representative Phil Bricker. Phil was very helpful and reasured us that we would get honest help and service...and he was right! Phil answered all of our questions, was very patient, and worked hard to get us the deal that we could afford. Thanks for the great experience!

brebert

26 de may. de 2010

Lewis was very cordial. He was standing on the front steps when we met him, as if he was waiting for customers (imagine that!) We knew what we were there to look at a Prius, and he showed us many, talked about all the options, took us for a test drive (during which he continued explaining options and everything- which is good, since it's a pretty gadgety car).The car we had showed up in had a squeaky door he had heard when we got out, so then he offered to take it around to the service department and have it lubed for free while we looked around a bit on our own.When he came back, we thought we had settled on a specific model, color, and trimline, so he had us take that particular one for a test drive as well, during which time he talked about the factory conditions in which the car is made (which is supposedly very employee-friendly) and the service plan options. When we got back, he quickly showed us the service department where service would be performed.We were very impressed with this service and attention, and decided to buy.The only low point was when he, in offhand conversation, made a remark about how it was nice when women used to take care of things like diapers and making lunch. Ugh...But, the overall experience was still very positive.

Jason Pan

26 de may. de 2010

I'm rating this dealership as excellent customer service that was provided by sales Amy Rotella and new vehicle sales manager Bud Kocher. Before I went to Holman Toyota, I was online did quote. Amy Rotella quickly answered my emails, phone calls and quoted us very fair prices. I drove around 100 miles from New York to this dealership purchased a new car. Amy was a very friendly and professional. Bud Kocher was very nice, very clearly explained and answered all our financial questions. There are no hidden charges. I would highly recommend this dealership and sales person. We love our new RAV4. Thanks to you all. I will tell my friends and relatives Holman Toyota is an excellent dealership.

forgodsoloved

19 de may. de 2010

I'm am rating this dealership as great because of the excellent customer service that was provided by Amy Rotella. She quickly responded to my first interest in a used car. She continued to help me through the whole process as I decided to purchase a new car. She came to work on her day off and I bought my first brand new toyota and couldn't be happier with my purchase. Holman Toyota has an excellent employee working for them and she is an asset to their company. Thank you for making the process fun and easy.

Louis P. Cellini

4 de may. de 2010

The sales person, Phil Bricker, was responsive to our inquiries about the cars we were interested in purchasing. He quickly answered our emails and quoted us very fair prices. The purchasing process went very smoothly. The finance manager, Andy S, was able to answer all our questions regarding financing our purchase and did a great job outlining the different warranty options available. The car was quickly and professionally prepped and available when all the paperwork was completed. Phil gave us a complete tutorial of the car prior to us driving off in our new Camry. I would highly recommend Phil Bricker, Andy S. and Holman Toyota.

tjames2002

28 de abr. de 2010

On Saturday, I bought a brand new Rav4 from Phil Bricker. The last new car I bought was my 1987 Supra, which is still going strong thanks to Holman's Service Department. Phil came highly recommended from my mechanic Richie and I wouldn't hesitate to recommend him to anyone looking for a car. He got me exactly what I was looking for and a few extra items I hadn't thought of but am now glad I have. I never once felt pressured. In all the years I've been dealing with this dealership, I've never had a bad experience and have always been treated well. Thanks to you all!!

tonyn

27 de abr. de 2010

The purchasing experience with this dealership (Holman) and this sales person (Amy Rotella) was the best I have encountered. They were professional, kept their word, and they were always well prepared. Delivery was quick as everything was ready. I would highly recommend this dealership and sales person.

themoose

26 de abr. de 2010

I appreciated being treated fairly and not pressured. Phil Bricker is a very nice guy with a lot of knowledge. I will e sure to see him again when my lease ends. My friend recommended me and I'm glad she did. I love my new RAV4. This is my first Toyota.

rgragone

23 de abr. de 2010

Sales people Jim Ellis & Amy Rotella were very professional and helpful. They made the whole buying experience very pleasant and smooth. I was contacted by many dealers to lease a car from, but, Holman was located close to my home and they worked with me on the price I wanted to pay.

wprater

12 de abr. de 2010

The staff was excellent in helping me with the purchase of my used toyota. Our family is expanding and we were in need of a toyota sienna minivan - Don was excellent and surpassed all of my expectations (which were incredibly high). At every touch point the service and staff were accomodating and friendly. It really made this experience of purchasing a car very pleasurable. Keep up the excellent customer service as I will gladly recommend future business to your dealership because of this experience! Sincerely, Mark and Wendy Prater

ashleylyman08

8 de abr. de 2010

When walking into the car dealership, my father and I, had no intention of buying a car. However, after speaking with Joe our intentions quickly changed. He was very nice and outgoing, making him very likeable. Joe made my father and I feel comfortable about whatever decision we made and comfortable at the dealership we were at.

dts262

7 de abr. de 2010

This is the 4th Toyota we have bought from Phil since 2003-Great integrity-Terrific followup-Really works to make the deal "work"-Have told many friends about himGREAT Service Dept going back to CH Toyota days and a special shout out to John Roman who handles my Car business in a very similar manner as Phil.David Silverman

msmusco

6 de abr. de 2010

Phil is an honest, no pressure salesman. I've bought a car from him before and went back to him again because I trust him completely. The Holman space is brand new and beautifu. I love my new Toyota and I've loved my old ones. I have complete confidence in Phil and Toyota.

galeyg

6 de abr. de 2010

I was searching for a Certified Rav4 and had done my research. By the time I got to speak to Amy at Holman Toyota, it was clear that we were going to purchase from them. To begin, she is lovely and was incredibly helpful in every aspect of the car buying process. She answered all of our questions, and was attentive with every detail. Secondly, Holman's prices were very reasonable, lower than every competitor we checked, and the selection is tremendous. The dealership itself is immaculate, and every staff person was friendly, not-pushy, and helpful as well. We were comfortable and felt secure during every step.Amy is one of those sales people who dispels the reputation of slimy car dealers. She is honest, goes above and beyond, was thorough, didn't rush us or try to upsell us- what a pleasurable experience from start to end. We HIGHLY HIGHLY recommend.

wuuchii

22 de mar. de 2010

Holman has in inventory nearly every possible configuration of each vehicle. Saved us alot of time when shifting from on-line photos/text to the "real thing". Sales person knew the cars and their options. This was the best car buying experience we've ever had.

skletkewicz

8 de mar. de 2010

From the inventory available, to the patience given to me while I was making a decision, every aspect of the dealership broke the traditional mold of what a car dealership is like.The pricing was very aggressive. The salesperson spent a great deal of time finding the perfect car for my family. We are all very excited about our new purchase and thankful for the wonderful experience.Considering all that Toyota is going through as a brand currently, the dealership made us feel quite comfortable in purchasing a Toyota.

koikitty

14 de feb. de 2010

By far the best experience I've had buying a new car! We bought a new Toyota Tundra which needed to special ordered. It was on time and had everything we asked for. If you are thinking of buying a new truck, (or any other Toyota) see Phil Bricker. The man really knows his trucks and answered every question we had and some we didn't even think of.

mjkoch

9 de dic. de 2009

For the past several years I have leased several Toyota Camry's from Phil Bricker at Cherry Hill Toyota. Phil is always extremely attentive to my needs, totally service oriented, and because of Phil Bricker I refer all my family and friends to Cherry Hill/Holman Toyota. Phil is a consummate professional and I would not buy or lease a Toyota from anyone else except Phil Bricker. It is because of Phil as well as the excellent service staff at Cherry Hill Toyota that I have the Five Stars with enthusiasm.

jvargas

7 de dic. de 2009

This is the second car my husband and I purchased from Cherry Hill Toyota. We are extremely happy and satisfied with this dealer and sales person. Phil Bricker is very knowledgable, professional and friendly. He explained all of our options to us. We told him what we were looking for and he knew exactly what to show us. He went above and beyond his duty as a salesperson. The dealership is clean, warm and friendly. Phil was readily available with for any questions we would have. I will recommend this dealer and Phil to everyone I know.

lawmgk

6 de dic. de 2009

I had two great experiences at Cherry Hill Toyota. The most recent was on December 4, 2009 when I leased an FJ Cruiser for the second time from salesman Phil Bricker. I had met Phil three years ago when I had been looking at the FJ Cruiser. The first time I dealt with Phil he answered all my questions and took the time to thoroughly explain the qualities of the vehicle. His sales approach was not in-your face aggressive like many car salesmen I had dealt with before. I confirmed that Cherry Hill Toyota's price was right and I therefore leased my first FJ with them. My second time working with Phil was just as positive. He even took off my bike racks himself (I couldn't find the right tool at home) and installed them on my new FJ!! I cannot imagine many salesman would go the extra step, especially at 7:00 p.m. on a Friday. Overall my experiene with Phil and the other employees at Cherry Hill Toyota was great. I would recommend that anyone shopping for a Toyota vehicle seek out Phil Bricker at Cherry Hill Toyota. Max Kramer

BJLJR

17 de oct. de 2009

Anne Williams, Sales Manager,I have purchased many vehicles over the past 40 years, including 5 Toyota's from Phil Bricker, one at Liberty Toyota and 4 at Cherry Hill Toyota. In negotiations wiith various salespeople one common thread was always there; that is, unless you have it in writing the chances on your salesperson fulfilling any verbal agreement was zero. However, Phil Bricker is not like that. He is an honest salesperson which seems like a contradiction in terms. With my last purchase Phil agreed to get me a wheel cover for my 2005 Camry as my son ran off the road last winter and lost the wheel cover. This was not an easy promise to fulfill as wheel covers are normally purchased in 4 unit increments. But Phil's dogged determination ended up in me not only getting a wheel cover but two. I can tell you that my future car purchases will be through Phil as well as that of my three sons and other personal contacts I know are looking for a new or used Toyota/Scion. Phil is a man of his word. A rare quality in this rather unethical world.You're lucky to have a person of Phil's character and integrity.Sincerely,Bernard J. Lis Jr.6 Bedford TerraceTurnersville, NJ 08012Cell 609-922-1455Home 856-589-1840

PhullyMike

9 de jul. de 2009

In late June (2009) I worked with my Sister-in-law to purchase a 2009 RAV4 V6 4WD and the entire process couldn't have gone better. This was the second time I have dealt with this dealer having bought a RAV4 V6 4WD for my wife just two years ago and that experience was just like this one.Both times the desired vehicle was elsewhere and a vehicle swap with another dealer was necessary - no problem whatsoever. The paperwork process including the attractive offers for the extended support all went very smoothly. This is how car buying should be - low stress for the buyer(s) and no hidden charges or games to be played.My experiences with Cherry Hill Toyota, both from a sales as well as a service desk perspective, have been so positive that I too am seriously considering leaving the Honda camp for a Camry SE V6. What I expect in a car buying transaction is what Cherry Hill delivered - straighforward and very positive.

ksantiago

4 de jun. de 2009

Cherry Hill Toyota has the most friendliest and accommodating people in the Philadelphia area. Recently, I had just gone to California for a school competition and Philip Bricker, along with Cherry Hill Toyota, generously donated money for me to go. My family has also been a loyal customer to this dealership (purchasing 3 vehicles in the past 6 years) because of the satisfaction they have been giving us over the years. The economy is not doing so well lately, especially for the automotive business, but because of Toyota's amazingly low prices and matchless employees, they can triumph over the challenges.

Birdman

20 de may. de 2009

My wife and I recently purchased a new 2009 Toyota Camry. At the time we walked through the door we knew nothing about Toyota having only bought domestic cars in the past. The knowledge of the sales consultant was unmatched in all of the many cars we have purchased. Chris was able to give information on all competing autos saving time and energy. We never felt so confident with our decision on a car purchase. We highly recomend Cherry Hill Toyota and couldn't be happier.

emilys

6 de may. de 2009

I bought a 2009 Camry and my shopping experience was outstanding. From the very knowledgeable Sales Consultant to the friendly and courteous management staff, I was very pleased with the dealership. My Sales Consultant was there to help with questions during and after the sale.I love my car!

mondo270

5 de may. de 2009

I purchased my 2009 Toyota Corolla from Cherry Hill Toyota and I could not be more pleased. They had a great selection of cars and the staff was very professional. Mike Wolfert, my salesperson, and Paul Marasco, the finance manager, were extremely helpful. They answered all of my questions (I had a bunch!) and they were not pushy at all. I recommend everyone interested in a Toyota go to Cherry Hill Toyota first. You will not need to go anywhere else. Thanks again Mike and Paul!

mikeb224

1 de may. de 2009

What I liked the most about dealing with Cherry Hill Toyota was the personal connection. They knew what I was looking for and found the perfect vehicle. I told them my price range and that I was looking for a first vehicle for my son. It was amazing how they found exactly what we were looking for. It was a really good feeling knowing that the service department examined the vehicle and made point inspections that allowed us to feel secure to put our son behind the wheel. I would like to say "Thank you" to Mike Wolfert for listening to the small details of what was important to us. In a market where some dealerships are focused on numbers, it is so great to know that there is a dealership that really cares about the small details of the customer and their needs. Thank you Cherry Hill Toyota.

jimmyskyline

15 de sep. de 2008

Went to Cherry Hill Toyota with good friends of mine back in November to help them buy a 2008 Toyota RAV4. They had done their research and knew what they wanted and what they wanted to pay. I had spoken to Lucy Rodriguez a week earlier and she was very professional. I was a car salesman at another dealer at the time, so she and I had some common ground and I let her know that I wasn't there to "bust her balls." I told her that I would bring my friends in within the next week.Go time came and we got to Cherry Hill Toyota and Lucy was out sick. Fred helped us out instead. He was a loudmouth ##### to say the least and talked to my friends like they were stupid. Once he found out what dealer I worked for, he began to put me down and the dealer I worked for. He worked up some numbers and pulled the old "I can only do this price today." bullshit and then told my friends that they had to take the vehicle that had a few options they didn't want. We finally walked out and my friends ended up buying at Hertrich Toyota in Milford, DE.My only sympathy is for Lucy, who lost a sale because she works with a bald ##### like Fred who more than likely would not even have let her know we stopped by. Whatever Lucy was sick with, I hope she coughed on Fred's telephone and he got it 10 times worse.

Chief

10 de abr. de 2005

Went in search of a toyota Prius, found one here when I ordered one in November 2004. Was able to test drive one at this dealer (the only dealer allowing test drives) & was going to be given all money owed on loan in November $27,500. Wiated 6 months and it came in, now my trade in was only worth $21,600 with a statement that 4WD vehicles dont sell in spring, which effects the sale of my trade in. All books Galves, Edmunds & Kelly's Blue Book at $23,995 for my 2004 Toyota 4Runner. There people turned into assholes & did not want to come up in offer for my vehicle & if I did not buy the new one, someone else would & did. Stay away from here!