Clem Brown

3 de nov. de 2016

Rob Tharp was such s blessing in helping us purchase our vehicle.Also thanks to salesman John Owen.

Sushanth Ananth

2 de nov. de 2016

Easily one of the best Honda dealerships in the North Dallas area

Ben Dearman

2 de nov. de 2016

Thanks for the continued great work! We have been to Honda of Denton on 5 different purchasing visits. . . both new and used . . . with great results.

John LeGuen

27 de oct. de 2016

We have now purchased 2 vehicles from Honda of Denton! Our newest purchase, the Honda Civic was purchased less than one year after we purchased our Honda CRV from Denton Honda. This repeat purchase undoubtedly reinforces the trust we have with this dealership and the Honda product.JP our sales consultant was great, as was Maher (sp?) with whom we made our first purchase. JP made it easy for us to finalize the Civic deal, great follow up and made us a priority when the window film on one window needed to be replaced. I was happy to find out they have a lifetime replacement. The service team is outstanding, quick and thorough. Just a week ago my wife called at 4pm on a Friday afternoon to find out if she could get an oil change that same afternoon! Their response was come on in, well make it work. The oil change along with the car wash was completed in a very professional and timely fashion. And yes, that was the day I decided to replace my older car with a Honda Civic (outstanding service does pay off!).* * * * * Denton Honda gets five stars from us.

Nelson Acevedo

26 de oct. de 2016

I was Very impressed on how great the customer service is there ,Xriston was our salesman,,and he helped us get the car we needed,,would recommend Denton of Honda to anyone who wants a great experience purchasing a car.

Clem Brown

22 de oct. de 2016

Rob Tharp and salesman John have been very helpful.

Randy

17 de oct. de 2016

I initially went in just to look around. They made the buying process so easy that a short time later I was driving home a new (used) car. I really liked that there was no high pressure sales tactic. It's one dealership I'd recommend to anyone.

Bill Prit

12 de oct. de 2016

Great experience with salesperson Ronnie W.I highly recommend this dealership.

VENKATESH BITTU

10 de oct. de 2016

Excellent Customer Service, Negotiation is considered

Thomas

6 de oct. de 2016

Honda of Denton is the best. Great new car purchase experience. Service Dept. is A1-especially Josh!!!

Jim R

5 de oct. de 2016

Upon having the oil changed and general checkup a couple of weeks ago, the service representative recommended both a brake flush and transmission fluid replacement. Since we've got a long trip upcoming, I made an appointment and brought it in for service. They completed the work in less time then they approximated and the waiting room experience was just fine. The service representative kept me up to date on the progress and our car was washed parked conveniently for an easy exit. I would definitely recommend this dealership and service center to friends and family.

Don Bentley

28 de sep. de 2016

I enjoyed working with Ashley at Honda of Denton. I will definitely be going back. Thanks again!

Cat Miller

28 de sep. de 2016

traded in a car and bought a little smart car. Everyone was so nice and helpful, made the whole experience a pleasure. They will definitely get our business again in the future!! Thank you Will and gang!

Mei P

27 de sep. de 2016

The service department has really taken care of me each time my car needed repairs. Josh White explaned to me in detail of what was wrong with my car and kept me updated on any changes. Great customer service..

HybridFan

26 de sep. de 2016

Reasonably quick purchase, went in on a busy day and was out in about 4 hrs.

Subbu Bhat

25 de sep. de 2016

Great experience. Starting from planning to buying...Honda Denton made it real a great experience. I will definitely recommend Honda of Denton to my friendsI would like to take this opportunity to appreciate Mayur Patel and Ashley Harris.

Kaci

18 de sep. de 2016

Great people here! Got my cars oil changed and they were quick and making sure it was done right. Washed my car as well!

Xinai

15 de sep. de 2016

Went in for an oil change, which i initially thought of doing somewhere closer to my place and perhaps cheaper, but i don't regret my decision to drive a few more miles to Honda of Denton. They took care of my car immediately, even without an appointment, while i waited in their fully equiped customer center, having a coffee while charging my phone. The representative was extremely helpful and even had my car washed at delivery at no charge. Even for such a basic and simple maintenance, i still recommend Honda of Denton, because i'm sure they're doing a good job, they know my car, and they're truly professionals in their customer service. Thank you!

Nancy & Mike

14 de sep. de 2016

We have enjoyed every aspect of sales and service at Honda of Denton. Our first contact was Hall Chapman who is someone we trust and have confidence in to oversee the service of our car. Kevin Story has been excellent in maintaining needed service milestones and is always helpful to explain or answer any questions, as well as even changing my staff parking sticker -a small thing, but shows his care in going the extra mile! Everyone who was involved with the purchase of our car was friendly, and helpful - demonstrating expertise and courtesy in every aspect of the transaction. This is where we will stay for any future auto needs!

Bulldog57

13 de sep. de 2016

2nd time I have bought at Honda of Denton very good experience not complains. Sales and finance group very customer service oriented and focused. Treated me like a customer not just another number and another sale. 3 days later recommended to fellow employee and she too purchased a new Honda great dealership and lifetime warranty on engine and power train

Dorothy

12 de sep. de 2016

Ali was my service agent this particular time. Very professional and went above and beyond answering all my questions and getting my service done. Honda of Denton is always my preferred dealer for my CRV. I highly recommend this dealer to anyone for their vehicle needs.

ChrisK

11 de sep. de 2016

Honda of Denton is awesome! Car dealerships give me anxiety because I've had some bad experiences in the past. However, everything I had experienced elsewhere is wrong and it doesn't have to be that way! Everyone we encountered seemed genuinely interested in helping us and not talking us into something we didn't want. No one debated with us, and when we said we didn't want more than just one or two extras we had our eye on already they didn't try to talk us into anything more in the business office.It was such a good experience with the first car, we immediately started looking at another and ended up buying a car for both my wife and I the same day! That was awesome. We'll be coming back in a couple years when my oldest turns 16, and again in the future when we adults are ready for new cars again!Robert Bolander, Mike Margulis and Jessica Vrska were all great!

Charlsa

9 de sep. de 2016

Josh White is a great service advisor. He greeted me when I arrived and updated me periodically while I'm was waiting for my car. This is the only dealership I will ever take my car to. Thanks.

Katty

9 de sep. de 2016

Very good services and the people working there are very friendly, recommended

Mike & Dori

9 de sep. de 2016

Kevin was very helpful. He addressed immediate needs and made helpful recommendations as well. His communications were clear and thorough. Promises were kept and I was confident and satisfied with the service provided--breaks, oil change, and fixed brake light (with complimentary car wash). Also, 3 recalls were discovered and fixed. Final cost was half of a quote given by an auto repair shop! We definitely will return.

Pat and Mike Gillis

1 de sep. de 2016

To quote a line from a Gershwin song ,,, "Who could ask for anything more." And, that's what we felt when working with Josh White In the Service Dept. and Robert Bolander in Used Car Sales at Honda of Denton. They were great! Thanks to them, we are enjoying our "new to us set of wheels." Pat and Mike Gillis

NMC

31 de ago. de 2016

The team under the M.D. and partner R. Brady is very much customer focussed and a team effort. The Sales consultant ..Mr. Ronnie Walker was courteous and polite during the entire process. He was also emphathetic as I had just had cardiac surgery last week. The Internet Director Mr. Denzel was also helpful and courteous and had all the facts. The business manager... Mr. Brandon Houck was also efficient, polite and tied to get my paper work seamless due to my health. Recommend this dealer and staff. N.M.C.

N.M.C.

30 de ago. de 2016

The team under the M.D. and partner R. Brady is very much customer focussed and a team effort.The Sales consultant ..Mr. Ronnie Walker was courteous and polite during the entire process. He was also emphathetic as I had just had cardiac surgery last week.The Internet Director Mr. Denzel was also helpful and courteous and had all the facts.The business manager... Mr. Brandon Houck was also efficient, polite and tied to get my paper work seamless due to my health.Recommend this dealer and staff.N.M.C.

Hiren

30 de ago. de 2016

Overall car buying experience and service was excellent. Mr. Matthew Cavitt did a great job as he had provided all information that i was looking for. I hope similar support will get in future as well.

Amy V

24 de ago. de 2016

We had our eye on this car for a week before contacting the dealership. Chris was awesome. He sold me when he went out to the car at 10pm at night and took a video of the car. The buying process was easy once we came to town. Will totally visit again when we are ready to buy again. I love the car too.

jodieg

24 de ago. de 2016

My salesman, Alec Baldwin is AWESOME. Easy going, no pressure and I got a good deal. Denzel, manager was very helpful too. I wouldn't of said yes if they were high pressure, I don't like that type of experience. Anyway, I have bought 2 new civics from this store and will return again

Perveen Hafiz

24 de ago. de 2016

I took care for service they gave me appointment rt there in spite of being busy on Saturday. The service guy Josh was very helpful and courteous. They did tire rotation as a complementary service. Honda of Deton are lucky to have a josh as their employees. He should be promoted in sales .

Mark Stack

20 de ago. de 2016

The service was fabulous. Explanation of what was needed was clear and complete. They found that some recall work needed to be done and took care of it very quickly. I wish I had bought the car there. I will definately be back.

SusanJ

19 de ago. de 2016

I purchased a preowned Honda Accord EX-L from Honda of Denton on August 19, 2016. My sales associate was Ronnie Walker. I would gladly recommend him to anyone planning to purchase a car. He was professional, courteous, and knowledgeable. He did not pressure me to purchase a certain car, but listened to what I wanted and then showed me what I asked to see. Thank you Honda of Denton and Ronnie Walker.

Tammy W.

18 de ago. de 2016

Car buying is one of the most stressful events, in my opinion! I must admit, however, I was immediately at ease at Honda of Denton. My salesman was down to earth, honest, and very fun to work with! He was very patient with all my craziness! My father in law is in the market for a Honda Accord, and I will definitely be sending him to Denton! Thanks again, Ronnie Walker, for a fabulous car buying experience!

Teresa

18 de ago. de 2016

I came in a week ago without an appointment, and Kevin took such good care of me and made sure my CRV was serviced. Hey Kevin, I traded in my CRV this week for a PILOT, so I'll see you in a couple months!!

keller joe

16 de ago. de 2016

Bought a 2017 Ridgeline and dealer add ons were not done but charged. #1 I do not like pinstiping stickers, the gunk up when a car is waxed. I contacted dealership about issue and asked that since the work was never done, could I get all weather mats in its place and was told it is an automatic bill that has already been paid and they could not get a refund from the pinstriping company. #2 another dealer add was window tinting and my front windows have no tint. I already know the answer I will get so I will take it and have tint done somewhere else.My initial impression of the dealership was quite positive, but has faded. I will not likely use this dealership for service. I do not know if all honda dealerships have the same or as expensive of add ons, but will tell friends to be wary of the add ons in Denton.

Sheila

9 de ago. de 2016

John Owens helped immensely during my car buying experience. I got a newer used vehicle that is perfect for me in price and great customer service skills.

Sanjay Ramakrishna

7 de ago. de 2016

The transaction was easy and swift without hassle. The sales executive, Matthew Cavitt made it very simple and easy to understand the sales and finance scenarios and provided us the best deal we asked for. He even got one of the rare color vehicle from another dealer within 48 hours and didn't charge any additional price for doing so while other dealers did ask for additional cost involved in shipping from another location. Matthew stood with us at every stage, ensured we are getting what we wanted and answered many questions to make the deal happen smoothly. I request the leadership at Honda of Denton to consider this review as customer appreciation for Matthew and reward his efforts. I will continue to refer Honda of Denton and their services to all my friends, would love to do another deal soon with them in future. Keep up the good job Matthew Cavitt, Finance Manager - Mayur Patel and Brandon Croudon.

Tamarismc

4 de ago. de 2016

John was fantastic! I was scared to death to be making such a big purchase and he worked with me, no pressure. I have already sent someone else to John, my sister. And she bought a car too! What does that tell you?!!!

Caleb M

3 de ago. de 2016

John Hicks made a lifetime expression on our family. Thank you for all your hard work

Kimberly M

3 de ago. de 2016

I recently purchased two new Honda from John Hicks. My experience was amazing. I was very excited with my purchases

Nancy Ramos

30 de jul. de 2016

Erick Salazar took the time to understand what I was looking for, he tried everything to help me to get a car I wanted I really appreciate his help and dedication.I truly recommend to come and see him he is a great person.

Jessica C

28 de jul. de 2016

I recently purchased a new ride from Cory. He was amazing and went above and beyond to make sure I was a happy customer! I recommend everyone go see Cory if you're in the market of buying a new vehicle. THANKS AGAIN CORY :-)

Elizabeth

25 de jul. de 2016

Robert was my salesperson and he was amazing. In my past experience buying cars I've never truly felt comfortable with my salesperson by the end of the transaction. Robert was helpful and not pushy he listened to my wants and also my concerns. I couldn't be happier with his service or my new car. Thank you Robert & the Honda team who assisted me.

BroncosFan

25 de jul. de 2016

Prior to Saturday my car buying experiences have sucked! I've always left feeling like I was dealt with and in general disappointed. I had the pleasure of dealing with Robert Bolander, he's a great sales person. He was not pushy or your typical "used car salesman" type that I've encountered before. He heard my concerns not just my wants which is rare. I didn't know what I wanted when I went to meet with Robert but he was patient and accommodating. I appreciate the time to took to answer my questions and get me into a car that I love! If you want a pleasant experience then see Robert, I can't speak about the other sales people there and I'm sure they're swell but Robert exceeded my expectations and has set the bar for the future.

Joseph

23 de jul. de 2016

Very quick and pleasant transaction, team went above and beyond with finding me a better deal financially for me when they could have taken the higher offer, they put the customer first, great communication, buy from them now, they will take great care of you

Tonia B

19 de jul. de 2016

I had a GREAT experience at Honda of Denton. We made initial contact on Wednesday by phone with Denzel and he had us come in that evening and met the nicest guy Ronnie Walker. . I chose a color (Cosmic Blue Metallic) that was very hard to find but Ronnie found me one in two days and had it there to pick up on Saturday. Brandon Johnson the finance manager was great too. He got us through finance smoothly and fast. My experience at Honda of Denton was so professional and so much fun. I would buy a Honda here again and have already recommended them to two of our friends. Thank you Honda of Denton for the great personal service.

Amit Jain

9 de jul. de 2016

Great place. They have huge variety of cars available. I got one from here last month. Although salesman didn't had complete knowledge about car he's selling, but this thing was very seriously and well taken care by the General Manager. He takes the customers very seriously and can go extremes to help customers. I am sure the way Honda Denton is managing, they will not let anyone unsatisfied. I can happily recommend this place to anyone.

Mark

8 de jul. de 2016

Ashley was a great sales person who treated me very well.

Xinai

8 de jul. de 2016

First service of our car, excellent customer service in all points expected!! Will definitely be back. Vanesh went out of his way to help, i truly appreciated his thoughtfullness and efficiency! Many thanks again, Vanesh!

Dan Bollinger

7 de jul. de 2016

Luis was terrific! What a great buying experience!

Keller joe

5 de jul. de 2016

Fantastic experience. Delivered as promised. The Brandon's are awesome.

mommagilcrease

4 de jul. de 2016

We came to Honda to purchase our two daughters Civics and could not be happier with the cars and service. Everyone from Robert our Sales Consultant, to management and Brandon in finance exceeded our expectations. Our daughters are very happy with their cars and now I'm considering purchasing a car for myself. Thank you Honda of Denton for providing us with excellent customer service and a easy transaction!!

caroline frenette

3 de jul. de 2016

I have always hated buying cars. I would rather have a root canal, but after walking the sales lot and meeting Ronnie Walker I can now eat my own words. Ronnie was the most low pressured, caring, hard working sales associate I have ever dealt with! Only negative I would have to say is the process from after choosing the right car and negotiations to walking out with a new car is a very long process. Seems like the dot matrix system needs to be updated.

SALVATORE MAIORANO

25 de jun. de 2016

Was a great experience dealing with the Honda staff expecially with Eric Salazar. I will send my daughter to buy a new car too over Honda of Denton. Good job guys!!!! And by the way the 2016 Honda Accord Sport is great!!!!!!!!!!!!

GeorgeB

25 de jun. de 2016

Laura Smith went beyond the call of duty to make this purchase work out great. I commend them for their honesty and integrity, they made what seemed like an impossible deal happen for me.I highly recommend anyone considering a Honda purchase to deal with Laura and Mayur.GREAT JOB!

Ann B

23 de jun. de 2016

Stopped in to inquire if any 2015 CRVs were still available. Salesman, John Hicks greeted me at the door. Next thing I know, I'm driving off with my 2016 CRV EXL....It was an easy, non-stressful experience. Brandon Johnson, Finance explained my deal in terms that I could understand. The entire experience was so easy, I'm still in awe. Thanks to everyone at Honda of Denton for making another one of my dreams come true..

JENNIFER CLAYTON

22 de jun. de 2016

MARIO THE SALESPERSON WAS GREAT AND I WOULD GO BACK TO HIM NEXT TIME I AM IN NEED FOR ANOTHER NEW CAR.

Beverly C

22 de jun. de 2016

Very pleasant buying experience. Wonderful people, and great service. We have used the dealership many times and have always had an exceptional experience. We would certainly recommend them for anyone looking for their next vehicle.

Car shopper

21 de jun. de 2016

After a disastrous experience with David Mc David(pls avoid them at all costs), I went to Honda of Denton...what a difference, very professional and courteous, we both negotiated hard but there was a lot of respect and no sleazy tactics. I will go back to them soon for another car and will definitely recommend...goes to show that you can be extremely successfull if you treat customers with respect.

Omar Ali

21 de jun. de 2016

Great experience at Honda of Denton. David Betz was nothing but polite and informative from the beginning of the buying process, and Mayur Patel really took care of us when it came to pricing and quality assurance. Would recommend friends and family to buy from these guys any day.

Angie Kennedy

20 de jun. de 2016

I am now driving my third Honda purchased at this dealership. In the past, I have not been the most excited about their service department, but have continued to us it due to convenience. I just had my car in for service and it appears things have changed in that department. I believe my service advisor's name was Ali. He told me that he was new to the dealership but his knowledge did not give that away. He knew everything that was important to me about the services available and time expected for them to be completed. I mentioned that my state inspection is out next month and he advised me that they could take care of that for me as well - what a relief! That means I don't have to seek out a station to do that, drive to that location and wait more time for that to be done. They even washed my car - another thing I don't have to go do separately. Honda of Denton is my one-stop shop for my car. That means a lot to me when I have so little time to spend after work, family, etc. Thank you!

Kristen

18 de jun. de 2016

What an incredible experience I had at Honda of Denton yesterday! When I drove up to the lot, Mario Santos met us at our car in the parking lot and led us inside to get out of the 100 degree sun. Admittedly, I was rolling my eyes at my husband because I had wanted to browse outside on our own first, and everyone's heard stories of sales guys herding you inside and somehow talking people into getting brand new show room cars. This was not the case!! Mario ignored my initial eye rolling and bad attitude, got us inside out of the heat, offered us water, and wanted to make sure they had the cars I wanted to look at in stock. Sure enough, the cars I had been eyeing online had just been sold! These puppies go fast and after having driven them, I can see why! Mario was so helpful and willing to help in any way he could and my mood changed instantly. He knew my budget, and wasn't trying to put me in something I couldn't afford. He would keep going to the manager, Mayur Patel, to try and work out the numbers and make sure I was getting the deal I wanted. Once everything was approved, I went over to Finance with Brandon Johnson to sign everything. He was so helpful in explaining anything I had questions about. I never felt uncomfortable or like I had made a bad decision. I walked away happy with the deal I got! I'm so thankful for Mario, in sales, for working hard to make sure I was happy about everything, for Brandon, in finance, for making the signing process go smooth, and for Mayur, the manager, for approving the deal! I woke up this morning, looked out my window, saw a beautiful shiny new Honda outside, and squealed when I realized yesterday wasn't a dream! Thanks so much!

Carbuyer

16 de jun. de 2016

We had a great experience with Xris Turner at Honda of Denton. We inquired about a vehicle to see if it was still available and received an immediate response via email and text. Within about an hour he brought the vehicle to our house for a test drive. We were able to complete an application on the spot and borrow the car for the weekend while he took ours to assess the trade in value. Negotiations were completed over the phone and finalizing details at the dealership took only about an hour. We've never had such a smooth, easy car buying experience before! Xris was in regular communication with us, took time to show us all the features of the vehicle and followed up after the purchase to see how things were going.

Jerry and Patsy Mindt

15 de jun. de 2016

Three Honda dealers are closer to our home , but the staff at Honda of Denton were , professional, friendly, helpful, and enjoyable to work with. Hats off to Matt, Eric, Mayur, Hall, Brandon and Rob. They listened to what we wanted, worked to make it available, and now we are driving a new Pilot.

OLcar5

13 de jun. de 2016

This was our 5th Honda purchase and were eager to upgrade to a newer model. With the help of very knowledgeable, courteous and patient salesperson (Mr. Ronnie Walker), we decided on a CRV - Touring. We have been very satisfied. I have to say that we were very impressed with the salesman because of one important point. He carefully navigated us thru the engineering of the car and related those points to our requested requirements all the while patiently answering our questions. It was so enjoyable to not be "pushed".Once we made the decision to purchase, we were treated the exact same way on the financial part of the purchase - patient and careful explanations by Mr. Brandon Johnson.What a great experience!

Carol from Denton

8 de jun. de 2016

The staff is courteous, friendly and explains everything in detail. I feel that I am appreciated as a customer. I also feel that their prices are fair and they're available at convenient times. There is also not a long wait in a pleasant customer area.

Michael L Cameron

5 de jun. de 2016

WHEN other Honda Dealerships would not meet my needs I found Honda of Denton WOULD ! From the General Manager Rob Tharp who convinced me that Honesty and Loyalty were the main concerns for his customers, to Benjamin Bazi the New Care Director who worked endlessly trying to obtain the deal that I really wanted and needed and made it happen and convincing me that Honda of Denton was more like a family rather than just a car buying experience, to Denzel Africa the Internet Director who was bending over backwards in order to address every concern I had as well as resolving them and last but not least Luis Alvarez my Sales Consultant who worked probably the hardest and did all the leg work bringing the papers back and forth the contracts the vehicles explaining to me how to operate my vehicles all this effort from all these people lead to me purchasing two (2) Honda Pilot EXLs and I would like to thank them all for all their hard work and a job well done.

Larry

3 de jun. de 2016

Xriston responded to an internet inquiry about a car I was interested in. His followup was quick and persistent. I wasn't sure about it but I told him I'd get up there to look at the car. I went late in the day to look, because I didn't think anything would come of it. I was surprised! The experience was easy! He showed me the car, let me drive it w/o pressure, and asked if I wanted to buy it. We then started to negotiate. After some back and forth, we arrived at a price and I told him that I needed to be out fairly quickly (1 hour). We didn't quite make that, but we were close. Great dealing with him and the finance man (John?). I've rarely had this pleasant of an experience buying a car. If these folks have something you like, it's worth the effort to go and talk to them. My dealings were with Xriston and I can highly recommend him as a salesman. Thanks, guys. I love my car....2014 Murano! Beautiful!

Larry bicket

3 de jun. de 2016

Bought a Honda crv It was easy and a great value We were treated like family and what's better than that I have bought 8 cars from this dealership and I did not go anywhere else to check prices cause they give me the best deal every time Honda of denton is the best

Mary

3 de jun. de 2016

I was taking my Honda to another chain for repairs to save a few bucks. I felt dealerships were expensive and trying to take advantage. I had a couple of mishaps at the place I was going, so I stopped in to interview the service department at Honda of Denton. Kevin Story was friendly and took the time to discuss my concerns. I have been taking my Honda back ever since! Yes, we all want to get the best price possible, but value and trust is equally important. I feel I'm getting this at Honda of Denton.

curiousity

1 de jun. de 2016

I was looking into a car for my daughter in college and she fell IN LOVE with the white honda HR-V. First offer was a little too high, but our salesman WOULD NOT take no for an answer! He dug around until he could find us an HR-V that we could afford! Super kind, amazing at what he does. I believe Jun Park was his name? Will definitely ask for him again the next time we need a car!!

S Alvi

29 de may. de 2016

Very Friendly, clean and professional facility for auto maintenance and service needs.

Bobby Dean

24 de may. de 2016

Honda of Denton has good prices for new and used vehicles and provides a quality buying experience! We are very pleased!

Ms. Pina

20 de may. de 2016

I was very pleased with the service I received on my vehicle. The staff was very courteous. I appreciate being explained what my vehicle required and more importantly knowing that I didn't have to fix everything at once. I didn't feel like I was being taken advantage of, I really felt as a valued customer.

Gabriel

18 de may. de 2016

I take my Honda to this location for all of its maintenance. The service team is always quick to attention and ready to answer any questions I may have. High marks to Kevin Story in the service department. Kevin is always accommodating, to the point, knowledgeable,efficient, courteous and customer service driven. It's a pleasure dealing with him every time I visit his location. The cashiers are efficient and very courteous. The facilities are clean and offer a variety of amenities including: -comfortable seating -TV viewing -workspaces -eating spaces -clean restrooms Spot on customer experience well done

Steve and Joanne

18 de may. de 2016

We have been buying cars and trucks for years but cannot remember a more rewarding experience than what we had at Honda Of Denton.. Our sales person Robert Bolander was the epitome of the perfect sales person...He started by showing us everything there was to know about the model of vehicle we were looking at...He then worked with us on the numbers and when we decided to buy he introduced us to all the people we would dealing with in the future.....He was very courteous and friendly....We had been to three other dealers in our search for a vehicle but our experience at Honda Of Denton was truly the best.... So thank you Robert for helping us find the perfect vehicle for us....We love it....

Starr Sharp

17 de may. de 2016

Buying your first car is a pretty scary thing, but J.P. made the process fun and exciting. He was very helpful and did a great job of making me feel comfortable every step of the way. I love my new car and would recommend this dealership to anyone.

Paul Knopick

16 de may. de 2016

We recently purchased a car from Honda of Denton. Now, car shopping is not one of my 100 favorite things. But this dealership went way way past the extra mile to take care of all our concerns and issues. Robert Tharp, the General Manager, and Matt Cavitt, the salesman, were especially helpful. It will probably be my last car shopping expedition and it turns out to have been the best.

RickatKeller

16 de may. de 2016

Outstanding service. 200K miles Maintenance (new water pump/belts/other items). Vehicle 2 of 2 to receive this maintenance at this location this year. Their Svc Mgr + Tech Team is organized, efficient, and max effective. We live in Keller, but we take our Honda vehicles to Honda of Denton for service for this reason. Josh White/Svc Mgr was the key. His knowledge of the Honda of Denton maintenance process and the capabilities of his tech team allowed him to set my expectations with precision. He was super flexible with regard to my time. He made outstanding recommendations, explained clearly, and prioritized them. He communicated throughout the process via my preferred communications means. Josh was aces at follow-up. Drop off and pickup were a breeze as was checkout - the receipt/work order was clear and easy to understand; Josh gave the outbrief at checkout. I have them serviced here - and I buy them here. Totally worth it.

Disappointed Customer

15 de may. de 2016

This dealer had a great first impression with me. The car salesman was nice enough and everything went pretty smoothly with the test drive (minus the hour long wait to get the car ready, it was used). My main problem lies with the financing side. Now, I'll be honest, I was lucky to get any kind of financing but I put a significant amount down to help my chances. I was quoted a number and they did a great job of trying to get other banks to give me a better interest rate. I finally got a great (for me) interest rate through a reputable financial institution. They then brought the conversation around to the "warranty" segment. I was led to believe that the warranty was included in the price of the loan and not an added charge that was basically paid for by my down payment. This has lead to a higher-than-quoted monthly payment and a principal balance that I wasn't okay with. Sure, I can manage the payments but they really should have just tried to sell me the value of adding this warranty on. It's something I would have considered without it being shoved down my throat (which is exactly how I felt about this when I found out). Am I happy? No. Would I recommend this dealer? Not unless you're a seasoned car buyer (at least for used...).

Long time Honda owner.

14 de may. de 2016

The staffing the service department is always polite and professional. The employee who helped me yesterday afternoon ( I think his name is Josh) was excellent. He was quick to assist me even though I didn't have an appointment.

HAPPY HONDA DRIVER

10 de may. de 2016

Great experience with Honda of Denton. Everyone was very helpful and informative. A

Jon

10 de may. de 2016

J.P. was courteous, professional and very easy to work with. We would recommend this dealership to anyone.

BHarris

3 de may. de 2016

bought my first Honda CRV AWD on Saturday. I couldn't be more please with the vehicle or the customer services provided by the Honda sales and finance teams. Honda of Denton has a sales and finance team that are courteous, knowledgeable, and care about the customer experience. Honda of Denton also provides a lifetime warranty on the motortran. With Honda of Denton I received the best price with the best car. Thank you JP, I couldn't be happier with my purchase of my Honda CRV!

BarbaraH

3 de may. de 2016

I bought my first Honda CRV AWD on Saturday. I couldn't be more please with the vehicle or the customer services provided my Honda sales and finance team. I usually dread car shopping, by Honda of Denton has a sales and finance team that are courteous, knowledgeable, and care about the customer experience. Honda of Denton also provides a lifetime warranty on the motortran. With Honda of Denton I received the best price with the best car. Thank you JP, I couldn't be happier!

Michelle

30 de abr. de 2016

My car was part of a massive nationwide recall but Kevin and Honda took great care of my car - after a long wait (no fault of Honda, though), I finally got my car back. Since it sat in the lot for a month, the battery was dead, but Kevin quickly jumped the car and I went on my way. We're always pleased with the service at Honda of Denton!

USMC Family

28 de abr. de 2016

WOW! God is good! I thank the Lord for guiding me to this place. If you want to be treated like family, go to Honda of Denton! I did a lot of research on the vehicle we wanted along with pricing. Another dealership put us through the ringer and later tried to get our business back. Instead, I contacted Honda of Denton and spoke with the GM, Mr. Rob Tharp. He listened to my concerns and told me that they would take good care of us. Mr. Tharp put me in contact with Mr. Mayur, the Sales Manager and both he and Mr. Damien, of Sales, treated me with care and respect. They went out of their way to pick my kids and I up...and if they deal did not go through, would have taken us back home, with no strings attached. Ask to see Mr. Mayur and Mr. Damien! YOU WILL NOT REGRET IT! Honda of Denton makes a team effort to provide you with a positive experience. Mr. Johnson, Finance, and Ms. Jessica, Sales Support, were essential in making this a fantastic experience. As a woman, I am naturally concerned that I could be taken advantage of, especially since I had my kids with me. But the folks at Honda of Denton are about quality, integrity, trust, patience, and respect. Unlike other dealerships that are focused on high-volume and processing customers quickly, Honda of Denton wants to earn our business. You can see it in how they present their self. Customers are greeted right when they arrive, the atmosphere of the dealership is calm, there is a comfortable customer waiting area (with free water, popcorn, and a Starbucks coffee machine), an actual enclosed and tidy children's playroom is on-site, the facility as a whole is spotless, including the vehicle service drive-in area. I purchased my new vehicle at an amazing price with tax, title, and license. NO PRESSURE! They have found a lifelong customer in us and they will be the only dealership we go to for any maintenance and any future purchases. I would not have purchased the vehicle if I was not comfortable and my numbers (budget) was not in-line with the final, "out-the-door" price. I do not concede to pressure, cohesion, or pushy tactics, plus I have a background in sales and finance. But at Honda of Denton, you don't need a background like mine. So if you are looking to have a positive experience and a lasting relationship, I highly recommend Honda of Denton. Ladies and gentlemen, give them a try; you won't regret it. Contact Mr. Mayur and Mr. Damien. Let them know you saw this review. All of the positive reviews are what made me initially contact Honda of Denton. God bless!

Mike

26 de abr. de 2016

First time visit to this dealership. I found vehicle on line that I liked that they had in stock, expressed my interest on line and received prompt reply with invitation to visit and speak with Salesperson. Brandon Cueller was my main contact/sales person and was professional, honest and made the process smooth and dare I say, tolerable. There was a little back and forth on negotiations, but I never felt pressured, disrespected, or deceived. It was as it should be in negotiating a purchase of this magnitude. We struck a deal, they committed to repairing a few minor dents in the rear part of the vehicle (used vehicle) and when I picked up the vehicle a couple days later, the dents were gone, good as new. Full tank of gas, Clean vehicle and staff waiting to congratulate me on purchase. Great service, Great Environment, Plenty of cars in stock, Friendly Staff...wait...is this really a car dealership?? Yes it is, and I would recommend this place to my friends/family.

Suraj

22 de abr. de 2016

I've heard a lot of horror stories from friends and family when it comes to salesmen at the dealership. Fortunately for me I had a different experience at Honda of Denton. I couldn't happier that I ran into J.P while looking around on the lot. From the first time he spotted me, throughout the purchase process, negotiation, paperwork and follow up calls etc. His manners was just unbelievably awesome for a car salesman that I everyone was talking about. For anyone in the market for a car, please go to Honda of Denton and ask for J.P. If he's busy, wait on him, if he's out of the office, please come back another day when his available. He would make your buying experience easy. General Manager Rob Tharp, has good listening ears and always willing to make a deal. Once again J.P, Thank You!!!

Gayatri

19 de abr. de 2016

We brought a new car at Honda of Denton. Ms. Wrighter T'Aundra could do most to give us a fair deal. Quick processing and beating the interest rate. Hence 5 STAR.

MAR

13 de abr. de 2016

The buying experience was quick and painless. Christ was very helpful.

WRR Aubrey

13 de abr. de 2016

Couldn't be happier. Getting the exact car that you want is always a plus. Working with a professional team to make it happen makes it that much better. Very accommodating and always paused to explain the options to make sure we understood and were comfortable with the decisions we were making. Buying a new car can be expensive and stressful. I did spend a substantial amount, but I am happy to say that I got a lot of value for the money. This was a positive experience and I would highly recommend.

Steve

9 de abr. de 2016

We recently purchased two cars from Honda of Denton. Our salesman, Matthew Cavitt, and the finance manager, Brandon Johnson, were both friendly, professional, and helpful. Matthew spent a great deal of time with us and went out of his way to understand our concerns and make sure we got what we were looking for. Brandon did a great job making sure we understood the documentation process. It was the most pleasant car-buying experience we have ever had. We will continue to make Honda of Denton our first choice when it comes to shopping for cars.

ayder

8 de abr. de 2016

Ronnie and John Owen was very accommodating! was scheduled the same day and spent less than 3h from drive up time and leaving. Very happy.

Allan Intriago

1 de abr. de 2016

Me and my girlfriend were looking to find a used car for her so we decided to go to Honda dealership in Denton. The waiting was totally worth it! Everyone was super nice and super passionate with us! They were really helpful with our situation and very good with the first time buyer! Erick was an exellent person! Me and my girlfriend are young adults and having someone as old as us is the best! We thank you guys for helping us finding her a car! She is very happy with it and will take good care of it! It was worth the wait! Thank you so much! I will be recommending this dealership to all my friends and family! 5 stars absolutely!

GMB

30 de mar. de 2016

Excellent Customer Service! Josh was very accommodating!

Cozette

29 de mar. de 2016

fast and friendly service. was scheduled the same day and spent less than 30 from drive up time and leaving. just for an oil change. Very happy.

Alan & Vana Pham

28 de mar. de 2016

My wife and I are very happy with the 2016 CRV that we bought from Laura. She is exceptionally patience, caring, and most definitely knowledgeable with all our questions and requests. She is very courteous in providing detailed answers in regards to the 0% offer from Honda. She made the buying of a new car a great experience! Laura was extremely more than helpful and nothing was a problem. I can't speak highly enough of Laura. Honda of Denton is lucky to have a such of superb Internet Sales Manager.

Bill TX

25 de mar. de 2016

After going through several North Texas Honda Dealerships, I am thankful to have found Luis Alvarez (the sales person) who made the car buying process very smooth, he was very knowledgeable and professional. He went out of way to explain all the technology about the car, answered all my million questions and no once he made felt uncomfortable. Honda of Denton is fortunate to have a such of excellent salesman! Also, this dealership was the only one that gave the Best drive-out price! I am thankful for that!!!

jillinpoint

23 de mar. de 2016

I was very pleased with all aspects of this car buying expedition. I got a great price with no real haggle. It is a small dealership and they feel like family. I dealt with people from management to the service department. It was smooth and easy. Everyone takes customer service very seriously. I am very happy that I chose them to buy a really nice 2013 Honda Odyssey from.

Kelly

22 de mar. de 2016

I had excellent service and repair at the Honda of Denton.

Aaronray85

18 de mar. de 2016

John owen at honda of denton is excellent. Some dealers put pressure on car buyers but not john owen. He is honest and know his stuff. They got me 9% interest and i was first time buyer from a car dealership. Thank u all for what yall did! God bless

Salwa

16 de mar. de 2016

Thank you Honda Denton team for always taking care of me promptly. I recently had my first scheduled maintenence visit and the fact that you offer pick up service is absolutely wonderful & provides a great deal of convenience since i live in Addison. Definitely recommend to family and friends Salwa

Tyler

15 de mar. de 2016

My overall experience here was great! I have visited other honda dealerships in the past and Honda of Denton is by far the best. I do recommend for others to come to this location. My service advisor name was Cody friend and he was absolutely amazing, service was very quick, he was courteous, genuine and kind. I came in without a appountment for a oil change and to purchase a new battery and was out within 30 minutes.. Cody made my experience a quick, easy, and a memorable one.

New Honda Owners

15 de mar. de 2016

My wife and I just spent a month in and out of dealerships searching for the right vehicle. From day one Ronnie Walker at Honda of Denton was courteous and patient as we made our decision. He was very knowledgable and spent as much time as we needed introducing us to what they had to offer and test driving till we found the right fit. When the time came to purchase he and his leadership remained courteous and patient while we found some common ground to make the purchase. Even in the financing department we were treated with respect and every question we had was answered as he worked to get us the best rate possible. Our experience with Honda of Denton was great and we definitely recommend them to anyone searching for a vehicle. Thanks Ronnie!

Thomas

14 de mar. de 2016

Had service done on my Accord and my experience there and working with Josh are always excellent as I have come to expect. Thanks Guys

SafetyDave

13 de mar. de 2016

The dealership never responded to our inquiry that we submitted through the cars.com app. Perhaps they didn't receive it. We actually even drove to the dealership with no one coming out to talk (it was late, but they were still open). So we took our business to a closer dealership.

CRV Driver

10 de mar. de 2016

I have been taking my CRV to Honda of Denton since my purchase of the vehicle. Their has never been the need or desire to take the car in to any other service center. The service has always been reasonable $, quick, and service associates have always been curtious and professional. Keep up the good work!

Lawrence

9 de mar. de 2016

Was looking for a Ford Escape, and Honda of Denton had the exact vehicle trim I was looking for. Salesperson Eric Salazar was outstanding in his honesty and integrity, and wasn't "pushy", Finance manager Brandon Houck was also very pleasant to deal with. I will have no hesitation to come back for a Honda next time!

Mary C

9 de mar. de 2016

I used to live in the south Arlington area where the service department admitted that an appointment merely placed you in a list - it didn't mean that you car would be serviced at that time. You can imagine how very pleased I am with this dealership where the appointment is actually the time when your car is serviced. Here the service is prompt, courteous and well done. I have trust and respect for Honda of Denton

Lawrence in Denton

8 de mar. de 2016

Bought a pre-owned Ford vehicle a Honda of Denton. Was especially impressed with Eric Salazar, the salesman. This young gentleman was honest and shines with integrity. I would feel very comfortable buying my next vehicle from him. Brandon Houck, the finance manager, was also a delight to deal with.

Jesus Enriquez

8 de mar. de 2016

First time buying in this particular place, amazed with the customer service. Sales guy Erick did a great job finding what best fitted our needs,very professional, got the best deal around. Will definitely recommend to anyone looking for the best Honda deals.

honda lover

3 de mar. de 2016

I have been to other Honda dealers in DFW area and out of all the place Honda of Denton made it work for me. Brandon Cuellar, Brandon Houck, and Jason were all friendly, family-oriented and helpful. They have made this whole 'buying a new car' experience a smooth ride. Waiting time was sufficient and loved their Starbucks coffee espresso machine! I will definitely will refer my friends.

Ruben Garcia

23 de feb. de 2016

Every time I take my car in for service I appreciate the attention I am given - also the perks available while waiting for your vehicle make it worth the while!!!!

Toni

23 de feb. de 2016

Honda of Denton is the place to buy your next car. The sales staff and the finance department make the customer feel important. Robert Bolander and Ruben had me feeling like I was the only person buying a car. That is a rare feeling. I haven't had that feeling at any other dealership. Thank you again Honda of Denton!

Richie

22 de feb. de 2016

Just dropped in at the end of the service day with my daughters 2012 Civic. (I have two daughters, they each have a Civic). it was the end of the service day, but we needed a battery, they had me in and out in 20 minutes and the Service Manager even had a $$ off coupon for me to use. These guys always impress. Kudo's Honda Denton

First Time Honda Owners

12 de feb. de 2016

Hello, YES I would recommend Honda of Denton to others as they were very cooperative and patient while we found a replacement for our wrecked Odyssey that we had purchased there last Sept. 2015. Though losing our first Honda Odyssey was a traumatic event for us we were thankful that Honda of Denton found us a new 2016 Odyssey with the preferred color and model. We are thankful to Robert Bolander, Brandon Houck and Jason Toney who were all very professional in handling our search for the new van, our financial situation and getting us back on the road as soon as possible. Thanks to everyone at Honda of Denton

korinne v.

7 de feb. de 2016

Many thanks to Mayur, Tim and Aubrey for their patience and knowledge in helping me with my buying experience on 2-6-16. So happy with my final decision!

Proud Element Owner

1 de feb. de 2016

I took in my 2008 Element t have the drivers side air bag replaced and asked to have the car inspected. They did a good job getting the air bag replaced and completing the inspection quickly. After we discussed the findings they changing my oil, transmission and brake fluids. The whole experience was very positive and gave me the confidence that they will take care of my Element the way it should be. Thank you for being professional.

DmstcEngnr

23 de ene. de 2016

Jessica and a few others in the Honda of Denton Service Department took good care of me and my Ridgeline. It went in for brakes and to check out a noise that happened occasionally when turning. The guy called to tell me what was going on, he was patient with my questions. I appreciate that. Also they were nice enough to provide a loaner so I could get to a last minute appointment that morning. Kind of sneaky though as the loaner was a new car and i loved it - minivans have changed since my soccer mom days! But now I can't wait for the new Rudgeline to come out the end of this year!!!

Linda

21 de ene. de 2016

It was time to take my odyssey in for maintenance , they checked it all out and everything was great, also found a recall on my 2004 Odyssey and repaired it. No charge, I love it when company's are honest. When we buy a new car were going there.

jsays

21 de ene. de 2016

Great place to get your car serviced. I had a recall on my Honda and treated me like king.

Sean F

20 de ene. de 2016

Just bought my second Honda civic from this dealership. Though I would have liked a better deal, they have great customer service and are professional. I enjoy the vehicles I have bought there and would buy from there again.

Karen A

16 de ene. de 2016

My son made the deal prior to our actually being at the dealership. The salesman made it a nice experience. He explained everything on the car very well. He was not pushy or overbearing, just a nice guy.

BC88

13 de ene. de 2016

Excellent customer service from Salesman,Used Car Manager, and Finance Represenative. I would not hesitate to make another deal with Honda of Denton.

AlyssaB.

12 de ene. de 2016

Wonderful experience for my first time buying a car. I received everything as promised!

Khan

7 de ene. de 2016

I purchased my 2nd Honda Accord in November 2015 & was glad it was from this dealership. Ahmad Al Sheikhly (salesperson) & Mayur Patel (Manager) are the people that made this happen possible. I love the fact that they were transparent & informal in their approach. My vehicle was clean when delivered & have had no issues so far. I ended up giving the salesperson & the manager a big hug, I can tell that they were happy to earn my business as well. Did you also know that this dealership is one of few that offers lifetime warranty on the car? I would also like to recognize Hall Chapman (Service Director), although he was not directly involved in the sale of the vehicle, he is very nice to work with, I would trust my vehicle in his supervision because he is that great of a guy. Remember I mentioned that this is my 2nd Honda Accord? I purchased my first 2015 Honda Accord from McDavid Honda Frisco in October 2015 (a month prior). The vehicle had a dent at the quarter panel, the door jam's had finger nail scratches on the front & rear driver door, it took them 17 days to get the vehicle fixed. Their customer service manners vanished once the sales process was completed.It will be worth your drive to Denton at this awesome place, it is under new management from prior Jim Mcnatt Honda. Would definitely purchase another Honda from here

Brandi

7 de ene. de 2016

We bought two vehicles from Honda of Denton almost a year ago. In the past year, I've had great experiences with general services such as oil changes. They are always courteous and helpful.

To-Anh

7 de ene. de 2016

I went to Honda of Denton to buy a 2016 HR-V. The whole process was an excellent experience for me. Everybody there greeted me with a big smile. I wanted to thank specifically my saleman Robert B., he was very patience, sincere and would do anything to please you. He actually drove back and forth to another dealer for 2 hours to get the color of car I wanted. I also wanted to thank Mayur M., the manager who made sure I was well taken care of. Lastly, I wanted to thank Brandon, the financial to help getting all the paperwork in order so I could leave on time for my daughter's soccer practice. I would definitely recommend this dealer to anyone. Happy New Year! I rated this service 5 all the way.

Devin

6 de ene. de 2016

Worked with me really well. Very good customer service.

Raj

5 de ene. de 2016

Great experience to buy vehicle from here. Sales representative "Robert" help a lot to buy a vehicle from here. i highly recommended this Sales Rep.

Bill Gasch

5 de ene. de 2016

We were treated good every time we went in. I could not ask for anything better except it took five and a half hours and we knew what the price was and the exact car within 10 minutes after we arrived.

Bill

4 de ene. de 2016

We were treated good every time we went in. I could not ask for anything better except it took five and a half hours and we knew what the price was and the exact car within 10 minutes after we arrived.

L. Peaches

27 de dic. de 2015

We were very pleased with our experience with the purchase of my wife's Honda Odyssey. No pressure sales, great deal, and easy financing. I highly recommend them for your purchase. It is worth the drive to Denton.

Ali Barket

2 de dic. de 2015

Excellent customer service. People were very professional and knowledgeable. Fast service. Free Starbucks...

akb025

2 de dic. de 2015

This dealer had a used car I found on cars.com. I called ahead and they had the car ready upon my arrival to test drive. I ended up buying the car and it was wonderful customer service!

Matt H

29 de nov. de 2015

I purchased 2015 Honda Accord from Honda of Denton. Ahmed and his managers were extremely courteous and professional and it was an easy transaction. I would highly recommend them if you are in the market.

Meagan hall

23 de nov. de 2015

I personally would recommend Honda of Denton to anyone who needs to buy a car. I had a great experience everyone was very nice. My situation was a bit difficult because I wanted a new Honda Civic but the car I had I was upside down a lot. (Due to needing a bigger vehicle when I become pregnant with my daughter) anyway I had gone to other dealerships and there was nothing anyone could do. Even Honda of Denton didn't think there was much they could do for me either. So I left was going to give up got a call 2 mornings later for the General manager himself Tharp which by the way is a very nice man. long story short he worked on getting me the car I wanted. And he gave me such a great deal that my car payment was actually cheaper then my car I was so upside down on. I don't know how Rob and he staff members where able to do everything they did for me when no one else could without huge down payment but the my sure did and I'm very happy with everything they did for me and I love my new car. Thank you Honda of Denton. Ron, John, Brandon, and Jason y'all are awesome. Thank you.

Emily

19 de nov. de 2015

Fixed my drivers air bag quickly and were very nice.

Jeannie Riddle

14 de nov. de 2015

I would like to thank Xriston Turner for assisting me in getting my new Honda Civic Si. Everyone was very friendly, and it was a good experience. I will come back the next time I need a new car and ask for Xriston.

NrB

11 de nov. de 2015

Approached Honda of Denton with the intent to purchase a new 2015 Honda Accord for an agreed upon price excluding any finance offers. When my wife and I arrived at the dealership they had the vehicle ready for us to inspect to make sure everything checked out. When they brought price write up it was almost $3,000 more than what we agreed. They said there were several dealer adds that are on the vehicle which they did not mention in the initial conversations. In the end they honored our agreed upon price and even worked out the special APR that was being offered. The paper work takes time I understand but even with pre-approval of financing it took 4hrs, but they were polite courteous and extended their top tier service where they could. Overall good experience and would definitely recommend dealer to friends and family.

KeepDentonBeard

2 de nov. de 2015

You need to do your homework before purchasing a vehicle to avoid paying too much, but that goes without saying when buying a new car, but the sales team worked with me and made a deal happen with my budget

Jeri Potter

2 de nov. de 2015

Shortest Deal ever. Mayer, Cody and Jason in finance were the absolute best. Immaculate showroom. Even at 8:00 on Halloween and the last deal of the day everyone had a smile and was still excited and energetic. They all went above and beyond to get the deal done. I'm a Honda of Denton customer for life now.

Randy

30 de oct. de 2015

I normally handle any issues with our auto's however I was out of town when the check engine light came on on our 2014 Honda Accord. My wife was very reluctant to take the car in because of her past experience with other auto service centers. Josh White meet her and made her feel very comfortable. He explained all the work that was done and had the car back to her in no time at all. I travel more than most and it's a great feeling to know when it comes to my wife's car and it being cared for Josh and Honda of Denton has our back.

LSUmama

30 de oct. de 2015

I was driving thru town and my service light came on in my CRV. So I stopped at the nearest dealer. I was having a stressful and hectic time on the road due to my car, but the guys at Denton took care of everything quickly and were super awesome. Kevin Story literally saved my business trip. The only reason I'm writing this review is because how grateful I am to your staff and services. Thank you Kevin and Denton Honda!

fxxxno99

29 de oct. de 2015

All I can say is that feller josh white he did it up he gave me all the info that I needed and yes I will recommend him great person to deal with

Steven M.

29 de oct. de 2015

Went there irritated that my car want acting right and Kevin Story, my advisor walked me through the whole process with ease. Never felt more confident in a dealer after this level of service. Thanks Kevin.

Doug

29 de oct. de 2015

Awesome dealership. Was greeted by Josh White, hands down the best service guy I've dealt with.

KenW

27 de oct. de 2015

The purchase of our new Pilot was the easiest I've ever experienced, anywhere. The sales staff was very conscientous about keeping us informed on the sale progress. Personnel were courteous, knowledgable, and well informed.

Maria Yeargan

26 de oct. de 2015

Purchased my 2015 Honda Accord and had a pleasant car buying experience and would buy again from this dealership.

Lee W. Wood

25 de oct. de 2015

The driver side airbag inflator was professionally replaced and certified. Thank you.

tammie

25 de oct. de 2015

Thank you so much to Xriston turner for helping me every step of the way purchasing my new car. You went over and beyond in making it a comfortable experience. Thank you and thank you Honda of Denton for all your help

Kenneth

23 de oct. de 2015

I had a great experience when I got my car. I was stuck in a hard place and George Vogt helped me out. He was friendly and left me with a great experience. I would recommend anyone to get a car here.

Omei

22 de oct. de 2015

This my first attempt at writing a sales review. There are not enough superlatives that I can use to describe my sales experience with George Vogt at Honda of Denton. It was the smoothest and easiest car buying experience ever. I have bought 11 cars in the last 45 years in PA, DE and CA and yes Texas, but never was it handled so seamlessly and with no haggling. George used good probing questions and found us exactly what we were looking for. It was the easiest, best and quickest deal we ever made. Thank you George and Honda of Denton

Gary

22 de oct. de 2015

Found a used pickup they had on the internet and talked to Chris Turner at the dealership. He told me more about the vehicle which convinced me to go check the pickup and take a test drive. After agreeing on a price the process was smooth and quick.

Johnny Hogan

22 de oct. de 2015

I was just window shopping for right now. Don't even live in the area just travel to Denton for business all the time. Getting ready to buy a new vehicle within next couple of months. Cody Jordan assisted me with everything I wanted to know and was very professional and knowledgeable about every question I asked. I will definitely be going back to see him soon.

Bama Fan

22 de oct. de 2015

Xriston helped us pick out our car and got us out quicker than all others I have dealt with in the past. It was a seemless transition and he was very down to earth and easy to relate to. Being that he is a Gator fan and I'm a Bama fan, we had great conversations about who was the best ever. Bama, of course. When we were leaving, he had even gotten us a Black Ice air freshener for us to take with us.... Great guy and we will be coming back to deal directly with Xriston...

Luke

22 de oct. de 2015

I was in a tight position as I had negative equity on the SUV I was trying to trade in because I needed a bigger car. George Vogt was my salesman and he went above and beyond to try and find something that would fit my situation. We were finally able to figure out a lease that would work for me, thank you George! Everyone I talked to was very courteous and helpful. Thank you George and Honda of Denton!

MichelleK

22 de oct. de 2015

Bought a 2016 Honda Pilot. Had a great experience with the dealership and staff. All of the staff were completely accommodating and went out of their way to make the buying process as easy as possible. LOVE my new Pilot! Thanks again to George and Rob for everything. Would definitely recommend Honda Denton.

Meriah

21 de oct. de 2015

Truly excellent service here. Matt was very welcoming, friendly, and explained to me in great detail what kind of options I had in buying a new car. Excellent people and excellent service. I still love my car. I have zero complaints.

Darren

21 de oct. de 2015

Mr. Matthew cavitt got me in my car the same day I went in. Got me a good low price. Knew everything he was talking about.

Tarheel52

7 de oct. de 2015

Great experience! Met all our expectations, got the car we wanted for a fair price.....

Kathleen Duffy

1 de oct. de 2015

Brought Honda Pilot in on recall for front air bag. Scheduling was convenient, Josh was prompt and courteous and my vehicle was returned to me within 45 minutes. Also, my tires on passenger side were low, I planned on having that done after I left; without asking both tires were inflated. Thank you one and all for your service!

Linda

1 de oct. de 2015

We are quite pleased with our experience buying a new CR-V. The whole sales staff made sure that we were satisfied with the whole deal. Since we have used the service department for twelve years for our civic, we have learned to trust them. You can't go wrong with Sales & Service! Thank you, Xris!

T Wagner

30 de sep. de 2015

I had a fantastic experience at Honda of Denton. I have a 2011 Honda Pilot and this was the first time that I needed any major service (Yea Honda!). I was very nervous about taking it to a "dealer" but those worries were totally unfounded. Josh was my service manager; he was so down to earth and clearly there to help ME, not necessarily the dealership. They even fixed my back windshield wiper for 1/3rd the price that I was quoted at another dealership. This is one service department that truly provides great service!

Randy

30 de sep. de 2015

I bought a used 2000 Honda Accord LX barring 160,000 miles. The 2000 Honda Accord LX Coupe is simply amazing, fully loaded with cutting edge features that were way ahead of its time. A few of the awesome features the Accord proudly flaunts are power windows, power locks, power sunroof, alarm system, cruise control, leather interior and a locking gas cap. The instrument panel displays large gauges with a two-tone finish making it highly legible. In this two door coupe you get as much space efficiency as a four door midsize sedan including supreme trunk space ideal for families. Honda achieved ergonomic excellence with nice and wide leather bucket seats modeled after business class airline seats for ultra-comfort making long road trips less painful. Sharp edges and rounded corners give the body a sleek design that make the Accord irresistible to the eye. Take it for a spin and youll find it impossible to deny the coupes greatness. The intelligently engineered Accord is easy to drive. Once you start it you will be taken away by the smooth humming sound given off by the Accords four cylinder engine. The coupe gets great fuel economy getting a staggering 31 miles to the gallon when pounding the pavement on the highway, and a whopping 25 miles to the gallon when maneuvering through rush hour traffic in the city making it the ultimate commuting machine. Once you get rolling the silky smooth suspension and powertrain allows you to maneuver through traffic more efficiently with incredibly good handling. You will hardly feel the bumps you hit with the suspension keeping them to minimum while keeping the tires planted firmly on the road. The Finished alloy wheels are equipped with an anti-lock brake system which could mean trouble for those residing in cold country. The Accord has a solid reputation for reliability which is backed by a strong resale value. The average resale value to date for a 2000 Honda Accord Coupe with 170,000 is 4,000 dollars. The 2000 Honda Accord LX is not like any other car you see on the road, it is the ultimate driving machine built to last with the consumer in mind.

Jon K.

29 de sep. de 2015

Just a great all round experience, from Deana, the receptionist to Matthew in sales, Steven the sales manager, Brandon in finance, and Rob the GM. Everyone worked hard to get me into the car I wanted, without hassle.

happyprof

4 de sep. de 2015

I recommend Honda of Denton for both sales and service. It's easy to schedule service appointments online. The service department offers a nice waiting area with free Wifi. All the folks there are super-friendly and make every visit so pleasant. My car is not only well serviced but washed every time I bring it in. Needless to say, the cars are wonderful too, so dependable and fuel efficient.

Bill

9 de ago. de 2015

Although we did not leave the dealership with a new car, Bob Carr sold us on the vehicle we wanted. The timing was just not right for us. They did everything they could to help us afford what we needed.

me

2 de ago. de 2015

Thanks Ahmed and Mike for making this an easy procces to acquire my Honda. Compared to Mc David in Irving,these guys where way more professional.

Bren

28 de jul. de 2015

I am very disappointed with Honda have owned Honda cars for over 25 years but no more...I had the air fixed on my 2008 CRV just a few months ago it quit working again- took it back they wanted to charge me another $110.00 to diagnose problem I told them I would take it to Tommy's in Denton if it was not the new part they had put on which cost me $224.00 - after checking and saying now the clutch and coil on compressor was bad they STILL WANTED TO CHARGE ME ANOTHER $110.00...Honda had extended the warranty because they knew this had a problem because of the design but it was for 7 years or 100,000 miles so I was told mine was out of warranty. I purchased this new in 2008 before that I had purchased a new 1999 Honda CRV before that I had 2 new accords. I thought about a new Honda HR-V now I think no way.... Not a good way to do business...

pLagor2

26 de jul. de 2015

We made contact with a couple Honda dealers across the metroplex when shopping for our new Odyssey. In the end we wasted a lot of time at the other dealers and should have gone straight to Honda of Denton! They treated us right and gave us a great deal up front on a new van and on our trade. Xris and Bob were fantastic and I have no doubt that when it comes time to lease another vehicle we will go straight to Honda of Denton. Great job guys and thank you for taking care of our whole family!

James99

22 de jul. de 2015

This was by far the best experience I had purchasing a car. My salesperson Dayne Anderson was one of the nicest people I ever met, and he made me forget I was at a car dealership. Everyone else was great as well. I can't say enough great things about this place and the staff. I would definitely recommend this dealership to anyone wanting a new or used car. I bought a new Accord and I absolutely love it. There was no pressure, and they explained everything to me like I was a real person, not just another sale.

CowboyBill

20 de jul. de 2015

I stopped in to the dealership and was met by a salesperson, Dayne Anderson. He was very helpful, low pressure and I'm loving my new car!

RocioPat

2 de jul. de 2015

Overall a great experience. Only one suggestion: Once all the paperwork was done, it took a little longer than usual to wash the car and finally take delivery of the vehicle. I think that could be improved upon.

Theoryboy

1 de jul. de 2015

Came in to get the airbag replacement and some major brake work on my ancient 2002 CR-V. Everything done in timely fashion, excellent work, and transparent process. Too bad brakes don't last forever. but ail happily come again.

Maxwell Morrison

1 de jul. de 2015

I had a great experience, everyone was really friendly, and worked with me to find exactly what I wanted within my budget. My salesperson was great, Whitney Belfer, and she even drove me all the way to Dallas from Denton to return my rental car. Facilities were excellent, and I am very happy with my purchase!

AMbuyer

30 de jun. de 2015

I had a great car buying experience at Honda of Denton and had a newborn baby with me through the whole process!! My salesman was Ahmed and he was a pleasure to deal with! He was not too pushy and very considerate of my hesitations about purchasing! I ended up buying a 2015 Honda CR-V and couldn't be happier with it! I bought my previous car (2013 Honda Accord) from them and they gave me a fair amount for the trade in! Michael was my finance manager and she was quick and efficient but made sure I knew what I was signing! I am not from Denton, but their prices and customer service were better than my local dealership. I would recommend them again and again!!

preggoneedaminivan

25 de jun. de 2015

I started looking for a vehicle about two months before we were actually ready to buy, and the agent who contacted me was very patient. He gave me all of the information I requested and then left me alone when I explained that I was not quite ready. When the right time finally came, I emailed him and we purchased a 2013 Honda Odyssey from him within about 24 hours of making contact again. He had all of the information I needed based on our previous interactions and we were able to move quickly. We were treated very well and I could tell that everyone did what the could to make the process smooth and enjoyable.

Ozz169

5 de jun. de 2015

I have been researching for a good deal on a Honda Oddyssey for a while and yesterday I got an email from Honda of Denton about trade in above Edmunds trade in value so I went to the dealer and the General Sales Manager William Stalik was super rude. He told me that I was wasting his time and I was costing him money at this point because I have ask for the price before and I havent buy the car. He told me that he was there to sell cars not to make friends and that I was so cheap because I didnt want to pay the price that they were offering me with all the additional add-ons on the car. Then he told me that I wanted a car that I couldnt afford just for not agreeing with his price.Stay away from this place, they use bait and switch and most importantly they dont respect the customer specially the general sales manager.

Nancy (04) Element

4 de jun. de 2015

They have been great working on my 2004 Honda Element. Great for help any time I need service. A very clean and every one respects their customers. So nice to be around.

JaniceR

3 de jun. de 2015

Rather than elaborate on the shaky start of my new Honda purchase, I will focus on the finish. Chris Ballard, the General Mgr of Honda of Denton met with me and was very attentive to my concerns and was extremely fair in his solutions. I have always liked the Honda automobile and have had several dealings with Honda dealerships. And Mr. Ballard represents Honda well. I would also like to add that Ms. Michael Blackstock was also very helpful during my financing process.

Ed Spitzmueller

24 de may. de 2015

James Phillips along with General Manager William gave us an outstanding deal. Look forward to my next purchase.

civic lover

13 de may. de 2015

we specified the car via Edmund and Honda of Denton responded. the purchase was just like promised via email. the sales person john gowling was wonderful and informative. the Internet sale team Sergio , Jennifer and finance person are all very effective and helpful. I will definitely purchase my next Honda there again and recommand it to my family and friends.

Rick

8 de may. de 2015

On May 1st I had the unique experience of buying a new Civic from Honda of Denton. This is the 4th Honda I've owned, and it has been many years since I've stepped inside a dealership. Like many, I would probably want to have a root canal than visit a car dealership, as I really did not know what to expect. Like the times, a lot has changed, including the car buying experience. The reality of the situation is Honda of Denton uses customer service and satisfaction as its core value, and focus. With the advent and amount of info on the internet these days, they know they are dealing with informed customers. For that reason, at least in my experience, they made buying a car as comforatable as possible for this customer. I want to take this opportunity to thank the following for making my experience one that I can highly recommend to anyone interested in buying a car. -Jim Phillips, sales associate -Bill Stalik, new car director -Amanda Grantham, finanace manager -Raquel Noriega, accessory sales associate -Brandon Houck, internet director One final bit of advice. If you choose to buy from Honda of Denton, and it does not matter what time of day, bring some pastries or donuts. Those sweets put them into a state of euphoria, putting them over the edge in their quest to make you a satisfied customer.

first time car buyer

4 de may. de 2015

Matt was a great salesman and he delivered the car that I wanted within hours of me telling him exactly what I wanted! He made my first time car purchase a great experience and I would recommend him to anyone. I got a great deal on my car and they really worked with me financially to make it happen and to do so within my limited budget! What a great experience!

carag

27 de abr. de 2015

Was in the market for used cars for two teenage grandchildren and found a great selection of Honda Civics at Honda of Denton. The sales team was extremely professional and helpful throughout the process - specifically Chris and Jorge and they worked to get a car within our price range with low mileage. We hope to purchase another from them soon. Our biggest issue was with the finance representatives (we were paying cash for it) and the process took too much time and we had to wait and return several times - even on weekdays when they weren't busy. Finance representatives also did not return calls in timely manner. Could not identify the optimal way to communicate this on the scoring since this area is not called out in the rating. Regardless of the finance issue, we would purchase from them again because of the professionalism of the sales team and how easy they were to work with.

Brandy Fisher and Zachariah Nolan

21 de abr. de 2015

I was in Honda of Denton twice in the past two days and I would like to give a special thanks to service advisor, Josh White. He provided me with exemplary customer service and was very delightful. He went above and beyond my expectations, did an extraordinary job and his services were greatly appreciated. Honda of Denton, you are lucky to have such an excellent service advisor. Thank you all very much and I hope y'all have a wonderful day.

SFrye

17 de abr. de 2015

Great experience! Not gonna lie - I hate buying cars. I dread it - it's always such a hassle. Not here. I found a preowned car I was interested online and requested more information. I was contacted very quickly by Jorge Montemayor and was able to do an online quick finance tool so make it a smoother process. I made arrangements to come into the dealership but unfortunately, my schedule is ridiculous and I had to make several changes but none of my lack of time management curve balls threw them. Once there, I was greeted pleasantly and immediately asked what I needed. Stacy Jackson went over everything with me, went through all the car and financing information and answered all my questions. Amanda in the finance department made it quick and painless and Jennifer handled all the back and forth with trying to get me in and going. Overall a much better experience than I expected. Would definitely recommend this dealer.

DFW Driver

17 de abr. de 2015

While looking for the new car I worked with Lorenzo. He was very easy to talk to. Even though I did not find car for me, this time , I will send friends and family to work with Lorenzo. I gave 4 Stars as GM did not come across as very friendly.

Jessica Kays

16 de abr. de 2015

Lorenzo help me find exactly what I was looking for! So understanding and helpful.

HondaFan

10 de abr. de 2015

I went to Honda of Denton with the expectation of getting a card for my wife. I had looked at one online, Civic EX-L, and spoke with Reagan and made an appointment for the following Monday. Jennifer then called me and I explained to her this was a gift for my wife and we had a very cordial conversation. I made my appointment on Monday and worked with Stacey. I chose a color that the store did not have. One was found and made available for me the same day. The part I always do like like came next and that was the finance part. But, that went very well even though it was little more than what I wanted to pay. The service was great, the people very friendly and the product of course speaks for itself. This makes my 5th Honda product that I have bought and it has always been great.

JoAnna Anderson

30 de mar. de 2015

Jorge was very helpful with me buying a new 2015 Honda Accord. He made it a very pleasant sale. I will be back! Thanks, Jorge for a great job, JoAnna Anderson

Upset In Denton-Jim McNatt should have never left

25 de mar. de 2015

I was treated extremely poorly 2 separate times-about 1 month apart. I was talked down to and was treated like I had no clue what I was talking about and that I didn't understand "simple math". I had the salesman huff and puff when I told them no. I told them how much I could afford and they brought back quotes for way more than I could and then were upset when I asked for 12 hours [overnight] to think about it. Had an appointment to meet with a manager and he was not able to meet with me at said time. Had a Customer Service manager call the next day to "try and make it right" but when I explained the situation and told her that I had already bought another vehicle-I was hung up on.

New Honda owner

21 de mar. de 2015

Salesman Toshi was the best! He went above and beyond for total satisfaction. i will go back when my lease is up in 36 months

Carol D.

20 de mar. de 2015

I love my '97 Accord SE, which I just passed on to my granddaughter at 185K mi. I would not have done this had it not been so well cared for with excellent service provided by Brian Sterenberg. I have followed Brian where he has worked because he always provides intelligent, timely, caring service...explaining and doing just what is needed. I look forward to many more Hondas!

JEmmett

11 de mar. de 2015

Have been a customer for many years, leased 6 vehicles from Honda of Denton so far. Through the ownership change the new staff and management has taken very good care of us. J Emmett

Teacher in North Texas

6 de mar. de 2015

This is my fourth Honda and third Pilot. My first Honda was given to me and I've bought the last 3 from this dealership. Alec was wonderful and made me feel at ease. I feel like I got a great deal without any pressure. Alec and the sales team stayed late with me since I arrived later after work. From Charlie, to Alec to the very friendly Rochelle and the managers and finance team, I was welcomed and feel valued as a customer! Thanks Honda of Denton. Even though I live closer to another dealership, it is worth the drive to do business in Denton!!!

jjeppson

27 de feb. de 2015

Was scheduled for a driver's airbag recall. They started promptly on time, gave me a courtesy van ride home, completed job in just over 1 hour. Since they had the part, also replaced the passenger side airbag without charge. High recommend this facility.

New Honda fans

18 de feb. de 2015

This is our first Honda and if it turns out to be as good as the buying process we will be thrilled. Alec Baldwin was our salesman and we would recommend him in a heartbeat! Everyone in the dealership we dealt with were both knowledgeable and personable. Visit Honda of Denton and be wowed!

Jen G

16 de feb. de 2015

I just traded in my Civic in for a CR-V and I have yet to be disappointed with this Honda dealership! I have purchased two vehicles from here and have had great experiences with all aspects of service! EVERYONE here is always very helpful and courteous.

Dacx

12 de feb. de 2015

I traded my suv with two cars with this dealership the other day and didnt think that I will be negotiating less! From sales to staff and through finance was a helpful and my buying experience was a breeze.

Arley Hulstrand

6 de feb. de 2015

I've just purchased my third Honda, and this is "my" store, my home store, and I can't imagine going anywhere else. My salesman, Austin Polli, took great care of me, thank you so much, Austin. And once again, a big shout-out to New Car Sales Director, William Stalik. He found me just the car I wanted, and then made sure I had the best price with everything on it I hoped for. William, I appreciate you...thank you for all your help! Hondas never get sick (!), but from routine servicing I've done on my previous two I can recommend the service department as excellent. Your Honda baby will be well taken care of.

Charlie Jordan

3 de feb. de 2015

Sergio was a great salesman. No pressure, and he was extremely helpful keeping my monthly payment where it needed to be!

Toan Nguyen

1 de feb. de 2015

Great service! I am pleased with the service from Honda of Denton and i would like to recommend this dealer to my friend..

MrBScience

18 de ene. de 2015

Nice people, service performed on vehicle in an excellent and timely.

Vicki

17 de ene. de 2015

I visited three other dealerships and made the decision to purchase my new Honda Civic here because of the excellent customer service I received from Alec Baldwin. He answered all of my questions and if he wasn't sure he found out the answer for me. He was very helpful in showing me all the new features and technology that I wasn't familiar with since the civic I owned was ten years old and things have changed a lot. All the people I dealt with at Honda of Denton were courteous and professional.

J.D.

16 de ene. de 2015

The salesman Jorge Montemayor was very knowledgable and friendly. He listen and paid attention to my expectations and tried hard to seal the deal. Amanda from finance was very professional and friendly, she made me feel comfortable and was very detail in explaining the sales contract. I definitely will consider them the next time I'm in the market for a car.

Nomad

31 de dic. de 2014

People were so nice. We are so welcomed. Good deal and nice service!

Rudy G.

31 de dic. de 2014

I have been going to Honda for years now, and they are the best in every department! Their friendly and professional attitudes are awesome! They are honest and very informative about any issues that are to be addressed with my cars, I am a customer for life, and recommend them in the highest!

Timothy Brown

30 de dic. de 2014

I have had Brian Sterenberg as my mechanic/technician on my Honda and Acura cars for many years now. He is hands down the "best Honda/Acura technician" in the North Texas area. I bring both my cars to his dealership because I know he will "always give the best service of any technician" with his extensive background in both Honda and Acura brand cars. If you are looking for a dealership to purchase a new Honda or to just have maintenance and repairs done to your existing cars, make a trip to Honda of Denton and request that Brian Sternenberg is to be your only technician, you will never regret it and the peace of mind that comes with his service is impossible to measure.

Mark G

20 de dic. de 2014

They failed to repair a warranty brake problem on my 2013 Accord. They misdiagnosed the problem and didn't even check their service bulletins to notice a new part / repair procedure for this issue. Required a return trip to the dealership. They tried to make it right by giving me a free oil change even though it showed I still had 30% oil life. Regretfully I accepted their offer because they ended up charging me for the oil change too! I know it sounds like a miscommunication, but honestly was not the case.

denton18

19 de dic. de 2014

The big boss at Honda of Denton was so nice! with my credit he worked so hard to get me a low 3.9% interest ! wow! no body can do that for me! only him can go out of his way to get me finance with that rate! not only that! they are so friendly and upfront with you about everything! cannot find a dealershiip like this anywhere in the country! thanks so much Chris ! the big boss at Honda of Denton! and also thanks Shelby the finance manager do much too! she not only so beautiful! but very personable! Wish she is not married! hihi! lol!

Ethan

13 de dic. de 2014

I have owned 3 Honda civics since I started driving and any time I ever need a repair done I take it to Brian Sterenberg. He is quite honestly the best mechanic I have ever had the pleasure to work with. Among others things, my favorite thing about him is that I know that I'm going to have a quality job done when he works on my car.

djb

11 de dic. de 2014

Brian Sterenberg is the reason I own 3 Hondas. He helped me pick out a certified pre-owned 1996 Acura RL in 2000, and I have owned it ever since. I have now passed it down to my son! Brian is the most trustworthy mechanic I have ever known. I am so glad he works at Honda of Denton now, because it is much closer to my home. I will not take my cars to be repaired anywhere else!

Sunny

11 de dic. de 2014

The employee that helped me, Josh, helped me lots throughout my repair time. He made sure everything was arranged and that I was taken care of. I highly recommend this place for others.

Jim Weisinger

11 de dic. de 2014

My wife and I have been very satisfied with the Service Department at Honda of Denton (formerly McNatt Honda Dealership). I have had my wife's 2007 Honda CRV serviced there since we have owned it. The service staff has always been very helpful and accomodating. Brian Sterenberg has been the mechanic who has done the work on my wife's CRV. He has always explained the repairs to us and has got the repair right, everytime he has worked on the car. Many thanks to the Honda of Denton Service Department, and to mecahanic Brian Sterenberg, in particular. Keep up the great work.

Terry Blackmon

10 de dic. de 2014

Brian Sterenberg has serviced our Honda's & now Acura's at other dealerships. We hold his workmanship and honesty in high regard. It's not very often that you ask for a mechanic by name at a dealership. I did and I would give Brian the highest rating possible for his integrity and skills. Thanks, Terry Blackmon

Hondafan

10 de dic. de 2014

Brian Sterenberg has always done excellent work on my Honda!

SexSonCRZ

15 de nov. de 2014

I didn't even purchase my Honda CR-Z at this dealership, but after talking with Honda of Denton's service department I was so certain that they would take care of a battery issue I was having. I walked in and they got right to the diagnostic, found the problem, and got me state legal in less than an hour. I was shown around their showroom and got to know a little bit more about my car than I was ever expecting. Joshua in the service department was a wonderful help on the phone and Matt in the sales department was fun to talk to and wasn't pushy about me upgrading. Just an all around good experience. I'll be coming back to Honda of Denton from now on.

Greg

8 de nov. de 2014

I enjoyed my purchase experience and got the car I wanted at a fair price. No sales tricks or hi-pressure tactics! I also met the owner of the dealership and enjoyed a conversation with a real human being!

ATX

6 de nov. de 2014

My salesperson was Ben. Good guy and took care of everything. He followed up with questions quickly and was very thorough. Everyone greeted you upon walking in and provided complimentary water.

Dennis Waddell

3 de nov. de 2014

Alec and Austin were terrific.Thanks for the great deal.Glad I was Austin's first new car sale.! Excellent customer service department too!

Robert and Leslie Brown

3 de nov. de 2014

Love this dealership, will definitely be back for future sales. Randy was great and Amanda in financing was awesome! Would definitely recommend this dealership to family and friends!

Bill Carter

27 de oct. de 2014

The dealership since owner transfer has improved dramatically! Seems the new ownership has invested more into the infastructure of the facility and the personnel since changing owners,an improvement! I heard one person awaiting service on their vehicle say they could not buy a new car from this place when they were competing with other like dealers over the web! Perhaps they weren't trying hard enough!

HeatherA

26 de oct. de 2014

This is one of the nicest dealerships that I have ever visited. The staff was extremely nice and helpful. I have been to many dealerships and this is one that I will continue to shop at. They have won my business! I would recommend anyone wanting to purchase a new/used vehicle to go visit Honda of Denton. You will not be let down!

Patty

8 de oct. de 2014

Excellent customer service, Professional and Friendly. I would highly recommend anyone looking for a new or used car to make the drive to Honda of Denton. Well worth the trip!!!! Overall very satisfied!!!!

HappyAccordOwner

7 de oct. de 2014

Honda of Denton was first and only dealer I visited due to the lifetime warranty they offer, and also a friend had recently had a great car buying experience with them. My intention was to trade in my 2011 GMC Yukon for an Accord Sport due to the enormous difference in fuel consumption. My salesman (Terrance) and I began to locate said car and found one in my preferred color which happened to be silver. I absolutely loved the accord and we began to work on the deal. After a pretty substantial period of time had passed and I had stated what I was willing/ able to do, it seemed the numbers were staying the same. I began to get annoyed and asked for the keys to the Yukon so I could leave. Looking back, I am very glad that Terrance did not oblige my request and tried one more time to accommodate me. At this time the owner/ manager of the dealership (Chris) came to the our aid and personally made the deal work. I picked up the car the following day. At closing, my finance manager (Shelby) was outstanding and made feel absolutely comfortable with my purchase. Their ability to turn what could have been a bad situation into a great one is why I will be back to Honda of Denton...

Pam at PK

3 de oct. de 2014

Very service/customer oriented. Wouldn't hesitate to recommend. Our salesman Denzel was fabulous, as was process of signing all the papers. Altogether great experience. Got better deal here, too, than two other Honda dealerships we visited. Just had first service done, and it couldn't have been nicer--right down to the complimentary hand wash!

Steve Williams

1 de oct. de 2014

In the market to buy another Honda, my wife and I educated ourselves as to the Honda model of choice and year and then began our search. We searched other Honda dealers closer to our house but were unable to find the car with the price we were prepared to pay, We contacted Wiliam Rinker at Honda of Denton, and with Sal Sanchez assistance, found the car we desired at the price we were prepared to pay. We arrived several hours later at Honda of Denton and were pleased with the total buying process, including the follow up. I would recommend giving these guys a call before you spend a lot of time on your next car search. Steve Williams

Jennawags

30 de sep. de 2014

After an out of town trip, I discovered my a/c had quit working. I took my car to Honda of Denton. They found I had damage from road debris to the condenser of my car. Unfortunately, it was not covered under my warranty. My service a diver, Matt Gilpin let me know that the condenser damage might be covered under my car insurance and advised me to check with my insurance company. I took his advise and found out the collision with road debris was covered under my insurance. His information saved me over $500. I would not have known to investigate this if he had not mentioned this to me. Matt Gilpin was very helpful and I am very grateful he took the time to advise me to investigate this issue with my car insurance. It is employees like Matt that make me feel like I am well cared for at Honda of Denton.

Leo

26 de sep. de 2014

John Gowling was great to deal with! He was friendly and knowledgeable and we were able to work through a deal quickly. Financing was a breeze and it only took three hours to ride home in my new car. Can't wish for much more than this!

Rick

22 de sep. de 2014

My wife and I have been buying Honda cars for more than 15 years, and living in Flower Mound we usually stay around the Lewisville area for convenience. We were looking at used cars for my 16-year old daughter and came across what appeared to be a good 2002 Accord when using the Internet site and searching around. We were definitely going to go up to Denton and take a look, but before we did the Internet sales guys made contact. They wanted to help and with the dealership being about 30 minutes away the help was appreciated. They were friendly and helped give us an idea of what we might be looking at if we decided to make the trip. Needless to say we went to their location, found a car that was in really good shape and bought. The sales associate Alec Baldwin (yes, that was his real name) and his Internet sales manager Chris made the experience very good, and did not take all day. The test drive probably lasted more time than it did to make the purchase. We would definitely return to this dealership due to the nice experience we had working with them.

SheepdogLady

10 de sep. de 2014

New to this part of the world, I brought my Odyssey to Honda of Denton. I was unhappy about a recall that left me out there and was looking for an excuse to be upset. The good folks as Honda of Denton absolutely refused to give me the opportunity. I went in for an express oil change. They offered to do the recall work right then and there, drove me back home and offered to take me back to the dealership, gave me a discount coupon for the work and washed the car. They are the best!

Insight

4 de sep. de 2014

You get a FREE lifetime warranty when you buy a new car at Honda of Denton! or pre owned certified used car!

Scott MD

3 de sep. de 2014

John Gowling did everything right as far as I am concerned. He was patient and answered every one of our questions honestly and straight forward. We wore him out on going back and forth to get keys for us to try out different vehicles and when we didn't find what we were looking for he went the extra mile and checked on the recent cars that were taken in over the weekend and found us the perfect one for our grandson. This is the best experience I have ever had when buying a car and I will not keep that a secret from my friends and family. It was a busy day and it took us a while to get in to Finance but everything went smooth there as well and like John, we enjoyed working with Ms. Johnson as well. We could not be happier with the entire experience.

Hall Family

28 de ago. de 2014

My husband and I were looking for a new vehicle and had no idea what we wanted. We started with one sales person and were handed off to Mathew. Mathew was great he worked very hard to help us figure out what we were really looking for. He went out of his way to make sure we had the best experience possible. Although i did not end up purchasing a car from this dealership, when I am in the market again I would certaily contact Mathew first to see what they had to offer.

Mei Perry

26 de ago. de 2014

Honda of Denton Rocks!!! They were timely in fixing my repairs for my car and worked with my extended warranty company. Josh was very detailed when I asked questions about the repairs and costs. I would recommend having one's car serviced. In the future I will go back to Honda of Denton and purchase a new car.

Rita C.

26 de ago. de 2014

I recently bought a new Honda CRV from Honda of Denton. It was the best car buying experience I have ever had. My salesperson was a young man named Alec Baldwin whom I would highly recommend to anyone looking to purchase a car. I was very impressed by all the employees I came in contact with.

Hailey

22 de ago. de 2014

I found my new Honda accord hybrid ex-l at this dealership. Evan was a very helpful salesman and Amanda in finance was wonderful I would happily do business again!

McNamaras from Mansfield

19 de ago. de 2014

Great dealership to work with. We drove all the way from Mansfield because of how well they treated us on the phone and how well they answered our questions. Love our new Honda. Ask for Mike Byers - he is awesome!

JackLucas

19 de ago. de 2014

They practice a bait & switch with their customers.They will offer a good price on a car on the internet and switch it when you go there.Remember, the flip side of a liar is a thief.

John Miljh

13 de ago. de 2014

My wife and I visited Honda of Denton last week to buy a replacement vehicle and we were extremely happy with the attention and service we received. Our sales person Shelby was professional, attentive to detail and a pleasure to work with. We are definitely going to return to Honda of Denton for our future new and used car purchases and I would recommend them to anyone!

Marcin M.

9 de ago. de 2014

Derek was my contact in the buying process of my new vehicle. He was honest and straight forward about the products that the dealership offered and Honda as a whole. Compared to other dealerships that would attempt to sell you something beyond your needs, Derek was straight forward in explaining what best fit my needs not what would increase his commission by selling me a higher end vehicle from the lot which I came in to buy initially. I was able to get finished with 3 test drives, negotiation, purchase, options, and financing all under 3 hours...possibly a record. Last time I bought a car it took 7 hours!!! I look forward to continuing my business with Honda of Denton as I transition to a Japanese make vehicle from American and German priors...

Accord buyer

7 de ago. de 2014

Went to Honda of Denton looking for an older model clean vehicle for my daughter. We were met right away by JP, who was great. He asked a few questions to determine what they had on the lot that met our needs and we test drove three cars. Because it was late afternoon, my wife and I left the lot and discussed the choices over dinner, then returned and told JP which vehicle we wanted. He immediately got us in to sign the paperwork while sending the car through make ready. It was as quick and painless as any car-buying experience I've had. We feel like we got a good vehicle at a reasonable price, and would definitely return to Denton of Honda for future purchases. Also highly recommend JP - he's helpful and will take good care of you.

Jamie S

5 de ago. de 2014

Derek Clarkson was by far the best salesman I've worked with. He wasn't pushy at all. I went through quiet a bit of cars and he still was happy to show each and everyone. I would definitely recommend Honda of Denton. The buying process was super quick and easy. I

JCG

4 de ago. de 2014

We had a wonderful experience with Honda of Denton! It took us a while to determine exactly what we were looking for and what type of vehicle we wanted to pursue. They held our hand and answered the numerous questions we had along the way. Once we made a decision, the purchasing and paperwork process was a breeze. Chris, Kristen and William were all wonderful to work with. If you are looking for a new vehicle definitely take your business to Honda of Denton and you will be taken care of!

William Sc.

3 de ago. de 2014

I would definitely recommend this dealer as they provide an easy, relaxed process and they back up their commitment to insuring customer satisfaction.

Angie and Larry Askew

3 de ago. de 2014

Let me tell you about what a great experience my husband and I had with Honda of Denton. We were greeted by several salespeople upon our arrival at Honda of Denton. Immediately, we were sat at a high top table and given refreshments, while the salesman went to get John for us. We met John who had corresponded with me regarding a car on their internet site. He was gracious and very helpful in our search for a great used Honda. We walked all over their lot checking out several cars and then boom we saw the most gorgeous Honda CRV and we drove it and loved it. The car was well cared for and drove like a dream. John answered all of our questions and spent a lot of time explaining the process to us. He was so nice and not high pressure like most car dealers. He was such a nice person and did such an excellent job working with us on our deal. We got an awesome deal and when it was time to sit down with the business manager, Heather, she was amazing too. Such a great team all around. I will be sure to let all my friends and family know about Honda of Denton. I highly recommend if you are in the market for a new or used Honda, check with this dealership. They will do a great job for you.

sam

31 de jul. de 2014

Very happy with the service department. I went to autonation in the past....not anymore. Honda of Denton and Josh have my business for now on!

sara

31 de jul. de 2014

Honda of Denton and Josh was outstanding. Great customer service!! They took care of my car in a timely manner. I definitely will be back!

Jodie

28 de jul. de 2014

Alec Baldwin was very helpful, friendly, and not pushy. We really liked working with him.

Dorothy

28 de jul. de 2014

Recommended by family and friends of family, and I will certainly do the same. We were very pleased with the trade-in offer and price for the brand new civic. This is my third civic to buy, but by far the best experience. William found exactly what I wanted before I even drove out! 5star +++++

Chelsea and Jeff Kleckner

27 de jul. de 2014

Both me and my fiance purchased vehicles from honda of Denton and we were so impressed! Steven and Shelby were so helpful and supportive without being pushy. We will continue to come to Honda of Denton for future repairs and purchases. Great job guys! -Chelsea and Jeffrey Kleckner

William S.

26 de jul. de 2014

I came in to purchase the new Fit (this is an excellent vehicle, Honda did great in making this even better than it was!) I was pleasantly surprised and pretty much blown away by how enjoyable the entire process was. Greeted at the door, escorted to sales, no pressure just a really comfortable way to purchase a vehicle. It is not like any other automobile purchase I have gone through. Every person in every department was courteous and helpful. Then, when we took delivery Dennys went over virtually every aspect of this car, explaining all I needed to know and put up with question after question and knew the answer to everything with no hesitation. I whole heartedly recommend this dealership if you want to enjoy the purchase function in addition to getting the best quality vehicle for the price. Thanks to everyone at Honda of Denton for making this a memorable experience!!!

Dale Nelson

24 de jul. de 2014

Best experience we have had in our purchasing a vehicle because of Terence Hamilton. He went the extra mile in helping us purchase our 2012 Odyssey. I appreciate all his efforts and time he spent. His attitude made the difference. I recommend buying from your dealership because of him.

Another Satisfied Customer

21 de jul. de 2014

John was my salesman and he was very personable and helpful. He listened to what we wanted and tried to do all he could to get us what we wanted. He introduced us to one of the sales managers, William. Justin in finance tried to get us in and out of there quickly because we had to go get our kids from a friend's house soon. There was a couple of minor issues with the vehicle that came up when we were going to take delivery. John, William and Justin all were apologetic and all tried all they could to fix the issues. One issue was fixed but they said the other issue can be fixed this week if we come back and let the service team take a look. We never felt like we were a bother to anyone that worked at this dealership and that isn't always the case at dealerships. I would recommend this dealership to others.

Steve & Melissa

20 de jul. de 2014

Was out looking for a car had visited this dealership early that morning but went to visit other dealerships as well that day. After several hours of looking & visiting other places ended back up at the Honda of Denton dealership that we had visited earlier that day. What brought us back the atmosphere of the dealership. How helpful & respectable the employees treated everyone. It made the whole nerve racking experience of having to purchase a new car so much smoother & made us actually feel at ease at knowing it was exactly want we where looking to purchase. Our whole feel at ease experience started with the help from a sales associate named JP, he is a hoot. JP is very friendly & knowledgeable about the Honda cars. He was able to answer all questions we had & even was actually help us make a deal to buy the car we thought we would never afford---wrong we were able to purchase the car we wanted 2014 Honda Accord V6 & the color we were looking for Silver. The second experience was with financing which went really good. The lady that helped us said it was her 4th day on the job would not have known that if she had not told us. She was great & the whole experience was so smooth. She was so helpful explaining everything in detail. Was very glad we did it. The third experience was meeting service manager Dan Garner he was busy at work but took the time to stop & explain the service side in detail. He made you feel if you need service work done it should not be a hassle but a good experience. Dan was very friendly & knowledgeable. The fourth experience was everything was done papers signed & we are ready to leave in our New Car we meet New Car sales director William Stalik very nice man come to congratulate us for purchasing a new Honda. This is the first time in my experience at other dealerships that someone other than the sales person actually was there & walked with us to get in our new car. Made us feel really good about the whole buying a new car. This dealership is GREAT!!!! They have really good deals & you cannot beat a warranty for the life of your car. That was a part of the reason we decided to go back to Honda of Denton dealership. The atmosphere of the people that work there makes the whole car buying experience so much easier. I will & I have told several people about this dealership. If we need to purchase another car we will be back. That is how your first time to purchase a Honda car should be !!!!! I give this dealership a 5 !!!!!

meada2

20 de jul. de 2014

Overall the process of purchase was good, though original sales rep who we made appointment with did not show up when we did, we were referred to another gentleman who pretty consistently had to go see his manager for this and that, all this before we ever got to see any vehicle. While the overall knowledge level of all staff on hand was very good to great (Dennys Henriquez is absolutely awesome) You will have to watch them as they will pull pricing games like so many others. I was quoted a price for my vehicle on their internet site, told the sales rep that is what I wanted (I did not even quibble about the price) but as usual after the whole process was done I looked at the purchase agreement and they charged me the full price for the car, blowing off their advertised price from their website, which again, I stressed with the sales rep was the price I was willing to pay. So be aware of what they will sneak past you and go over your paper work closely before signing anything!!! Beyond this backhanded tactic they will take care of you in good fashion.

dweiss80

19 de jul. de 2014

This was my first experience buying a car and I was hesitant to start the process. I dealt with the perfect salesman. He answered my questions no matter how inane. When I say exceeded my expectations I feel like even that is an understatement. This was the first and only place I will ever buy a car. I have told my parents about the deal I got and I expect my salesman to be selling at least two more cars this month. I was surprised to see the GM Chris Ballard was so involved. He introduced himself early on and made me feel comfortable right away. All of my concerns were addressed and I couldn't believe how easy this was.

MRowell332

17 de jul. de 2014

I've visited Derek Clarkson last weekend it was extremely helpful. Everything went very smooth and I got all the information that I needed. All the staff was extremely friendly and I got everything I needed including a new Civic thank you so much Honda of Denton!

Bobby Dean

15 de jul. de 2014

Had my 2014 Honda Accord in for routine maintenance this morning. My reception in the service department was friendly yet very professional. The oil change and tire rotation was completed in record time and was well done. I know the service was well done because I inspect my vehicle once I return home. I love the fact that I can go in to Honda of Denton for service and not have to spend half a day in the waiting room! Thanks.

New minivan mom

15 de jul. de 2014

I used the internet sales department, so no haggling, price was set before we came. A big timesaver if you have children. Each person treated me with respect and was friendly. We did a test drive, picked out a color and wrote up the paperwork. There was a kids area, and a fridge with cold water. Everyone introduced themselves, from the GM to our Service Advisor. We felt like VIPs. I would really recommend Honda of Denton to anyone based on a great internet sales department, no pressure sales, great customer service, good inventory, good price. It was probably the best car buying experience we've had to date. I left feeling relaxed and happy in my new car, not relieved to get away from the dealership.

Beth

14 de jul. de 2014

Normally I hate buying cars. At this dealership, it was actually a great experience! Their staff is extremely friendly and welcoming. I worked with Shelby who was incredible. She did not pressure me into anything, but she quickly answered all my questions. She remembered everything I said, so I didn't need to tell her anything twice. I also worked with the owner and general manager Chris Ballard who was friendly, open and available. He even gives out his cell phone number to his customers! I got a GREAT deal and felt very confident in my choice. JP showed us all the features of our new Odyssey, and he, too, was very knowledgeable and friendly. The entire dealership is a first class operation. It is clean and welcoming. In their service department they offer loaner cars as well as well as courtesy transportation. I would recommend this dealership with the highest possible rating! It was well worth the drive from Carrollton!

Stephen Brazell

9 de jul. de 2014

The sales associates did not look up from their cell phones to greet us or help us get through the door with our newborn. The front desk receptionist acted bothered by us asking questions. We spoke with Chris the internet sales manager over the phone several times that day. When we got there he pushed us off on to Darrell. Darrell did not seem to know anything about the Pilot. My husband was the one who answered all of my questions. Darrell also started the negotiation $5,000 over internet price. He was not willing to make any kind of a deal. Acted like he did not care if he sold a car or not. The Pilot we went to test drive and look at was damaged inside and and had over 400miles on it. That Pilot was clearly a demo which Chris did not tell as about over the phone. They were be very crooked about trying to sell a damaged demo for sticker price. The entire staff was rude. Very poor customer service. We will not go back there.

Michael Vasovski

7 de jul. de 2014

I'm from Los Angeles and bought my car off of Autotrader. Not the first time that I've bought a car online. But it's the first time that I bought one from a dealership. The person that I mainly dealt with was Derek Clarkson. Courteous, professional and in constant communication is the way to describe him. Over the process of making the deal and finalizing it, I got the impression that he won't be selling Hondas for very long. Eventually, a Lexus or MB or Tesla (didn't they work that deal with TX?) is going to snap him up.Look, you can buy a Honda from anywhere. It's really the dealer experience that makes the difference. And as a whole, it was fine. It took a little longer to get the paperwork than I expected. But Derek ran cover and made it happen. And that's really all that you can hope for -one guy, on the inside, working for you. Heck, if you can find two, at the same dealership, why would you ever buy a car from anyone else?!They had a shuttle van waiting at the airport and the twenty minutes that I was at the dealership were fine. A bottle of water and a few signed papers later and I was out the door!

Luis ortez

4 de jul. de 2014

Service was great, im happy with my new vehicle, the whole family is happy, if i ever need to buy another vehicle i will definatetly go back, i will definatetly recomend to family and friends.................

zanniegirl

21 de jun. de 2014

I have never had such a bad experience at a dealership in my entire life. They give used car dealers a bad name. I will try to sum up all the negative points from our THREE hour visit as concisely as possible. First, we only went to the dealership because we are considering a minivan (as well as a Tahoe) and wanted to put our carseats in it to see how it functioned compared to the Tahoe. Almost an hour later, we FINALLY get to see the only used minivan they have on the lot. It is nothing like what we want but we didn't care because we really only wanted to test out the carseats in it and were not wanting to buy that day since we are still debating between the two vehicles (which we made extremely clear to the salesman initially). He offered to take us on a test drive while our car was appraised for a trade-in value and we, stupidly, agreed. Cue another thirty minute wait while he takes our car back and got copies of our driver's licenses. Did I mention we have a 2 year old? It was a nightmare. We finally returned from our test drive and just wanted to know the value they assessed our car at so we can get the xxxx out of Dodge. If only it were so simple.Our salesman immediately started his aggressive sales tactics and was practically forcing this minivan we did not want on us. We told him we wanted leather seats - well they can redo the seats for us. We wanted some upgrade features like a backup camera - of course, they can install that too. They showed us a ridiculous monthly payment - well, if we would only allow us to run our credit, he could get us a better deal...for the minivan we did not want. It was xxxx on earth. Worst part, they still had our keys and were basically holding us hostage.About 2 1/2 hours into our visit, I had given up and was outside with our child while my husband desperately tried to wrap it up. The sales manager came over and was being EXTREMELY pushy as well. Finally, my husband had had it and demanded our car keys. Manager would not stop his sales' pitch. My husband got more forceful, "Go get my xxxx keys right now." Instead, the manager went back into his office and started running numbers and came back with a "better offer" for the van we most definitely did not want and had said that about fifty times. My husband finally lost it and told him to hand over his keys or he was calling the cops! FINALLY they gave us our keys!! But not before the sales manager asked when we would be back tomorrow to finish up the deal!! Seriously?!? Please, save your sanity and avoid this dealership like the freakin' plague! This was actually our third visit to the dealership in the past six months and the other two were horrible as well with dealing with pushy salesmen but this visit was just beyond ridiculous. We will NEVER go back there!!

David

13 de jun. de 2014

I have a ten year history with this dealership, dating back to when I bought my 2005 Honda Accord. I've also come here for all of the maintenance on my Accord. It's a bit of a trek from Coppell, but this facility and the quality of the staff have been worth the drive. I recently traded in my 2005 Accord on a 2014 Accord Touring and again chose Honda of Denton, even despite being abrasively confronted by William Stalek, New Car Manager. The overall quality of the dealership, the helpfulness of Isaac Salazar my sales associate, and my history with this dealership allowed me to overlook the negative impact of Mr. Stalek.

istayirie

25 de mar. de 2014

Beware of selective sales. This dealership does not honor it's "Internet" pricing. DO NOT allow Kenneth Roque to verbally threaten you into paying sticker price. Never should a person be/feel threatened when buying a car. Poor customer service and shifty sales tactics. Avoid this dealership.

Honda owner

26 de ene. de 2014

You get a FREE lifetime warranty when you buy a new car at Honda of Denton! You can also get one on some of the used cars too! I have never seen this, but I was SOLD! The people and service they provide are second to none. All the other Honda dealers tried to bring me in with some low price that was never that low when I got there, but Honda of Denton gave me reasons to come in with everything they offer when you buy from them. It is just a few minutes from where I live in Frisco and the Frisco dealer had nothing on this place! Go see them and you will see what I am talking about.

Jason Pierce

24 de ene. de 2014

When I came into Honda of Denton I was acknowledged right away by Bobby. He quickly put me to ease with his humor and I told him what I was looking for, a used or new model that had great fuel economy and was spacious. I'm an undergrad male and so I live a mobile lifestyle so folding seats or a spacious trunk was a factor for me. As he listened he asked me about my budget and helped me make sure important core decisions that would pay off down the road. For example, I started to get a little carried away and tempted by some other models. But since he already understand my lifestyle, financial situation, and the functionality I needed from a car he recommended me to get a Honda Fit. They even had it in the color I wanted, Black Pearl. If I can get a little ahead of myself, I've taken my Fit across the country for a road trip with 4 medium-large sized friends and they all told me how surprisingly comfortable it was. It looks like a small car from the outside but it has plenty of leg room. My favorite thing about the design is that the seats fold all the way down OR all the way up. I've done moves with this car, and with snow tires it performs just as good in the summer as in the winter and during a downpour. Did I say the car looks really really good in black, not to mention the sleek interior. Another great choice Bobby helped me make was going for a used or new model. I live a busy life and the last thing I needed was to complicate it. I choose a new Honda Fit and every time a buddy of mine has car trouble I let out a sigh of relief. Ive never had one issue with my car. A light turns on to tell me when to add air in my tires, and I go to Honda for a free oil change thats included under my coverage, Sentinel Care, that Bobby recommended for me. The rest of the process went pretty smooth as well. I purchased a cargo cover and since I wanted blue floor lights but they take time to install. That road trip I mentioned earlier was the next day so was torn between getting them installed then or having to wait to some other time and make an appointment. Bobby talked to the mechanics and they bumped me up on their schedule. They could have the floor lights installed by 4pm the next day and they delivered. I also wanted a sun visor that custom fits the windshield. Anyone whos lived through a summer in Texas knows how important that is. But there wasnt one in stock at the time. They asked me where Id be in a week and I said Florida. So I gave them my friends address and the mailed the visor to me. That thing was huge and they shipped it out free of charge. I didnt have to follow up with them or anything. You know I even felt a little bad because Bobby spent so much time with me. He was so helpful and since this was my first car under my name he even talked insurance with me and stayed with me while I spoke on the phone to set up my insurance. Another gentlemen processed my paperwork for my loan. Thats another thing I forget to mention. Honda of Denton had a very good interest rate on their Honda Fit, I know its depends on credit history but I pay barely anything in interest. The entire process was so streamlined, really. From coming onto the lot, to the test drive, and all the paperwork that followed. Bobby listened and set me up for the perfect car - for me, gave me helpful advice, and followed through with his commitments. He really did everything he could to meet my unique situation, allowing me to leave with a car exactly as I wanted it by the time I needed it. If you go there seek him out. Youll be happy you did.

Honda Girl

23 de ene. de 2014

I bought my first Honda from this store(and will for my 2nd). As nervous as a first time buyer can be - I was. After arriving, I knew i was in great hands. Bobby Evans took me straight back and we got started - i was there less then 2hrs, and that was due to all the features to show me. their staff took the time to demonstrate my new car's (2013 Honda Civic coupe) bells, whistles, features, safety, etc. Coming from my old car - the technology in autos today is amazing and after my tutorial - I was ready to drive! I haven't had any repairs to do yet, but I did have sunroof visor installed - no time at all waiting in the service area. Honda of Denton and their "family" have made me a Honda girl for life.

Darrell Cooper

22 de ene. de 2014

I rate the service at This Honda dealership a 5 I normally have bad experiences at car dealerships but I had a great experience here the sales associate Darrell Cooper was very Knowledgeable of the car and his inventory the price was fair and didn't stay there all day. He made sure that me and my family were comfortable I recommend this dealership to friends and family.

Dave Anundson

18 de ene. de 2014

I live in Lewisville and drive to the Honda dealer in Denton because of their excellence in all area' s of the dealership. They have handled a couple of minor recalls (visors) with quickly and thoughtfulness. I recommend anyone looking to buy a car to see Darrell Cooper, he makes the buying process so easy and without pressure. He directed us to our used Honda Accord and we love it, looks and performance are great. Darrell went out of his way to bring me my new license plates for the Accord. I would not go to any other dealer or salesman. Thanks for treating this customer right in a day of lost customer service you did not forget:)

Young woman needing transportation!

17 de ene. de 2014

Darrell Cooper was my salesman for a Honda I purchased. He is very polite, helpful, knowledgeable and professional. If you ever purchase a car from Honda or Toyota in Denton, go to Jim McNatt and ask for Darrell. He is the guy you want to deal with. No hassles and very laid back.

Angie D

17 de ene. de 2014

We purchased an SUV for my husband and Darrell Cooper was our salesman at Honda of Denton. He was very patient, friendly and thorough in getting the perfect SUV for our money. The process with Mr. Cooper was fast and smooth, we were out of there in no time. I decided to go back to purchase a car for myself, I informed Mr.Cooper of what I was looking for and my price range, he took me straight to the most beautiful blue Honda Accord, I was sold! The following year, we decided to go back and purchase a car for my daughter. We asked for Mr. Cooper and of course, the same friendly, patient, knowledgeable salesman, got us exactly we wanted. Darrell Cooper is an excellent salesman, please visit him at Honda of Denton if you want a smooth car buying experience.

Ashlee Harris

17 de ene. de 2014

If you live in North Texas and plan on buying a Honda, go to Honda of Denton and ask for Krys Szymanski . He is the nicest, sweetest guy... absolutely nothing like the typical, slimy salesman! He's extremely helpful and you can actually feel good about buying a car from him.

Jennifer E.

17 de ene. de 2014

This is my third lease from William Stalik at Honda of Denton. They are always friendly and personable, taking their time to explain everything to me, as I always have LOTS of questions. LOL! If you're looking for a Honda, go see William!!!

Hondaforlife

16 de ene. de 2014

I rarely take the time to write reviews. This being said, my experience with Honda North in Denton was truly exceptional and worth sharing with potential customers. Upon arrival, I was greeted promptly and politely by salesperson Joe Majda. He was extremely informative about the product and attentive to my wants and needs. It's rare to meet a salesperson so genuine! I was also impressed by sales manager William Stalik. His willingness to go above and beyond for the consumer was evident. I often dread going to dealerships for fear that I will be harassed into making a purchase. This, however, was not the case. I was pleasantly surprised and will encourage others to take their business to Honda North.

Buck497

30 de dic. de 2013

My wife and I decided to trade her 2008 Mini Cooper in for a small SUV. We narrowed it down to the Subaru Forrester or Honda CRV. After test driving the Forrester we chose to test drive the Honda at Jim McNatt Honda because it was close. We definitely liked the Honda better and decided we were ready to buy. The offer Bobby Evan's supervised was insulting and did not even warrant a counter offer. Ended up at David McDavid the following day and purchased our 2014 Honda CRV from Majur Patel. A pleasant experience and certainly more cost effective ($4,400+). Summary: Do your homework and know what the dealer payed for the vehicle. Consumer Reports, USAA and TrueCar are good starting points.

jgallagher20

22 de sep. de 2013

Several years ago after visiting a couple dealerships in the Fort Worth area and not being very happy with the service we were receiving decided to drive up to Denton to try one last dealership. To our surprise it was one of the best experiences we have had at a dealership and ended up leasing 2 vehicles from Jim McNatt. We never felt pressured and felt we were being treated fairly every step of the way. Fast forward to now, my wife was ready to trade in her Odyssey and wanted a Pilot but the problem was we have moved to the Houston area. So we went to a couple dealerships in the Houston area and realized we were back to the standard dealership antics and were not comfortable at all with purchasing a vehicle from any dealership down here. We were planning on a trip back up to the Fort Worth are to visit family for Labor Day weekend so I thought it would be worth a shot to contact William Stalik at Jim McNatt to see if we could work something out where we didn't have to spend too much time in the dealership since we were only going to be there for the weekend. I contacted William on a Wednesday and told him exactly what we wanted in the Pilot and by Friday he had pretty much everything finalized and ready for our arrival on Saturday. This was absolutely the best experience I have ever had with purchasing a vehicle and even surpassed the previous visit we had with Jim McNatt, which I never thought could happen. Again a huge thank you to William and everyone at Jim McNatt for making our buying experience seamless and well worth the trip from Houston. I will always make the trip from Houston to purchase a vehicle from Jim McNatt and not waste my time with any other dealerships.

mechellemalhiot

3 de sep. de 2013

Vartan was absolutely amazing. Very upfront and honest with me from the get go. He deserves some recognition for his customer service (great work):) I will be back to purchase another car in the next 2 years for my daughter.

razaali413

28 de ago. de 2013

I was there earlier today getting an oil change for my Honda accord. Worse experience I have ever had. A. I call on Monday to set up an appointment. I inform the gentleman on the phone I have mpp protection and my oil changes are included. His response " man xxxx that's a pain in the xxx I'm going to have to call and xxxx.. " B. I arrive at 9 am as scheduled and ask about the low jack and tune up that I pay for and have coverage for as we'll. well, you have to pay over here I don't know about what they told you. We don't cover transmission fluid and tune up here." You have to pay for that... He didn't want to look and see. He acted as if I was causing him pain or giving him an inconvenience or something? I'm sorry aren't you working??!?!?C. Took two hours for oil change. Two hours with an appt. ?? Express service sign doesn't make sense?? I saw people who got service done after me leave before me? D. Asked what is taking so long? We have to wait for payment, How come other Honda dealerships didn't take so long?? E. how come your representatives bad mouth a insurance that Honda sells? I sure mpp would like to know that Honda representatives are misrepresenting their brand...How come the two other Honda dealerships I have gone to before to get oil change done never had issues? How come the customer service is poor and rude? How come there is no communication between customer and employee about what is going on? How come no one ask me to come in and sit in the lobby? Offer free water? Tell me about wifi? Etc... How come at other dealerships they did do all these things and went above and beyond??? I know this email is going to the quote n quote manger of service dept that I talked to.. I will be forwarding this to your boss as well and his boss to make sure that things get resolved. I truly think your response was inappropriate as well. Bad mouthing mpp? Like that is not your place or call to bad mouth my insurance that I purchased from Honda?!?! I'm sure your boss would like to know that. Sent from my iPad

BethRicardo

2 de jul. de 2013

We have never had a bad experience with Jim McNatt Honda in Denton. We just leased our 4th car with them. The entire staff is friendly and very helpful. This dealership is highly recommended!!

tbs102357

19 de abr. de 2013

I liked this dealership because of the ease to get to from my home. The staff was friendly and knowledgeable and made the whole experiencemuch easier and more relaxed. Special thanks go out to Vartan who made things smooth and he makes you feel welcome!Tommy Scarborough

swarbrouck

14 de abr. de 2013

Positive experience! Professional, courteous representation; EXCELLANT OFFER on trade in and BEST PRICE ON NEW CAR! Completely satisfied; most of all, they are HONEST, hard working people helping others, no high pressure sales tactics. Remember; go here FIRST! www.mcnatthondacars.com - Best experience!Best regards to Joe and Bobby,Sharon Grapevine, TX

RonPaul25

12 de abr. de 2013

I purchased a new Honda Accord coupe today and had a completely positive experience with William and Vartan. These two gentlemen made the purchase straightforward and easy. I appreciated that there was no back-and-forth negotiating between sales associates and upper management as is the custom at many other dealerships from which I've purchased vehicles. Both William and Vartan are also friendly, professional, and knowledgeable about Hondas. I plan on purchasing my future vehicles from this dealership and recommend it without any reservation. Thank you, William and Vartan!

aiken

6 de abr. de 2013

The dealership was extremely clean and professional. Mohammad represented Jim McNatt in a very professional manner and he is responsible for the 7 car purchases I've made at Jim McNatt over the last seven or eight years. When I need my next new vehicle, I will come from Florida so I can be assured of the same first class professional service I have received in the past.Please continue with the same level of service in the future, to assure repeat customer satisfaction.Sincerely,Donald W Aiken

ldoorish

26 de mar. de 2013

Extremely helpful, very friendly, and exceptionally welcoming. As a woman going to a car dealership by herself for the initial test drive and research, I was a little apprehensive about what I might encounter, however, the sales representatives were friendly, open, and low-pressure. When I said that I was just doing initial research and was a couple months away from the actual purchase, I was respected and still given excellent service without a pushy sales pitch. Vartan recommended that we think about it and come back on Saturday, when they were having an even that may get us more money on our trade-in. We did some additional research that solidified our decision. Needless to say, the price was right, the people were exceptional, and we came back 2 days later to make our purchase. I knew that we would get a great car at a great price with no funny business. Curtis and Vartan were great, and were genuinely the #1 reason we went back to purchase the car at Jim McNatt rather than any other dealership.

bicket

19 de mar. de 2013

The purchase of my new 2013 EXL Honda Accord was exceptional. Steve Brodsky was upfront and very service oriented. All my questions were answered quickly. Pricing was very good and there were no surprises. After agreeing to purchase i was passed to Bobby Evans the sales manager and received the same excellent treatment that i received from Steve. I bought a 1976 Accord from this dealer and the only thing that has changed is the year of the car and the location. Great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SaraKetchersid

16 de mar. de 2013

I was referred to this store by a friend who knows Bobby and knew that I would be in great hands by going to see him. I was nervous about buying an auto because this was my first auto purchase. Not only did Bobby get my auto transferred from another store very quickly, he helped me get the process started before I even got there to sign the paperwork so that I could get out on the roads(LOVE DRIVING NOW). Before going into the finance office, he let me see my new Honda and doubled check that it was exactly what i wanted. Mike helped with the financing and paperwork. Got a great deal, and am so excited with the bottom line and all the great products he was able to add. He made sure to keep my monthly payment under my budget amount but I got Honda's warranty, tire protection, and maintenance plan. All these addl. services lets me know that my new car will stay new and well maintained no matter the miles.Stanley...before i drove off, he took the time to show me how my car works, all the buttons and features. He was very patient with me...my old car didnt have anything but a sunroof. He helped me sync up my phone to the blue-tooth, how to use the steering wheel buttons, and what all the indicators lights mean. He even gave me his card/cell so that if i couldn't remember something how to work the features, i could call him day or night. Stanley even called me about 3 days after having the auto to check in on me, and make sure i was getting the most out of the features. Jim Mcnatt Honda in Denton is a store that I will returning to for future Honda purchases. If this is how they treated a first time customer, they really understand and practice customer service and know the importance of keeping customers. It isnt always about numbers/selling, its about people too. I want to extend my Thank you to all over there.

annahannah

13 de mar. de 2013

This is the first time in all my many years of car buying that I've purchased the same brand twice (Honda)...guess I like them! I recently purchased my second car from Jim McNatt Honda, the first being a 2009 accord and now a 2013 accord. And Curtis was the finest car salesman I've ever had, absolutely outstanding in his determination that my experience at Jim McNatt Honda be the best ever. Although we've all heard "remember he's not your friend" I consider Curtis now to be a friend. My son-in-law, who accompanied me, thought Curtis to be a "straight shooter." Curtis had spoken to me several months before when my 2009 was in for an oil change about the 2013s coming in, so he became my sales person. But I was very impressed when Steve remarked "we all work together." I liked that. Because of the car I wanted there was a chance it could take some time to find, but William through his contacts had the car for me in one day! And Gary was a delight to work with as he discussed the best way for me to get the most out of my former honda care package. Thanks to everyone.Darrell and the other service advisors have always been very helpful to me, even when I come in with a "silly" question. The service area is very clean and the store is a pleasure to visit. When we first came to Denton 39 years ago we purchased our first car, a used station wagon, from Leon McNatt, downtown. And now I am full circle having bought what is likely my last car from his son. Lastly, I wish to thank the McNatts for their generous support of the animals of Denton County.

Feltlikeaqueen

5 de mar. de 2013

Several months before I went to visit Jim McNatt I visited another local dealership in Lewisville. I was a bit put off by the aggressiveness of the sales person and vowed to find another dealership when I was truly ready to buy. Googled Honda and up popped Jim McNatt. I knew the exact car I wanted and took it for a test drive with Stanley. He was able to tell me details about the car that I hadn't heard about in my extensive research. Back at the dealership I made my offer. They could not accept the offer for the car I drove but were about to get me the same model but different color from another dealership. The car I always wanted is mine! The deal was so good that after we agreed on terms a friend of a friend, who sells Hondas, told me there was no way the deal could be true. Her closest was $700 higher! And that would be me "just making room on their lot." When the car arrived at the dealership the staff at Jim McNatt got me into the car in one hour. They treated me especially well, just as if I bought a car at twice the price. They even followed up after the sale. Would not hesitate to recommend the staff Jim McNatt.

krl2158

19 de feb. de 2013

MY husband and I could not have be anymore happy with our buying experience. It was so nice that we got to take our time and not feel pressured during the transaction. Had it not been for there patience and expertise I would not have a new car. Buying a car anywhere else always seems to be such a hassle. I knew when we returned for our third transaction it was going to painless as the others had been. And this time I really feel like we got the best experience yet. We continue to use Jim McNatt because of people like Bobby Evans and Mike Tunstall. Year after year we see the smae faces when we walk through the door. They definitely have customers for life!

david pembroke

5 de feb. de 2013

Service manager very nice...He couldnt help me with my problem, but he was very corgial Store manager however did his very best to insult my intelligence. My largest disappointment is with my lack of satisfaction of Honda quality....google honda v6 coil problems enough said....never againg will i buy this make or go to this dealership

Civic_Guy

28 de dic. de 2012

Just purchased our 4th Civic from this dealership. Got a fair price for trade-ins. Paid a fair price for each purchase. Extended warranty options are explained but no pressure to purchase. Service department is excellent. Never feel like I'm being taken advantage of. Vartan Mikhitarov is an excellent sales consultant. Very professional and likeable. Has broad and deep product knowledge. He made recommendations that we appreciated. Also, got some great advice from William Stalik, the sales director. He too is very professional and likeable. Great staff.

nlherod22

12 de dic. de 2012

My car-buying experience took half the day, but Darrell made the experience as stress-free and relaxing as possible. Darrell is professional, polite, and is not "pushy", even though he is known as "strong like bull". He may be physically strong, but his personality didn't come across as "strong", and this is what I prefer when purchasing a vehicle.

MonicaFit

20 de nov. de 2012

The lease was up on my 2009 Fit and I went to the dealership to discuss my options. Steve put me in a 2012 Civic EX, which I love!!! I extremely happy with how comfortable everyone made me feel. I would highly recommend Jim McNatt to anyone.

hondaloyal

19 de nov. de 2012

This is our second time to purchase a new Honda from McNatt. We are very happy with the service and attention we received from Patrick in sales as well as others in the sales & finance departments.

skippy123

27 de oct. de 2012

3 visits. Had difficulty getting the same questions answered on each visit, such as including warranty information and prices to decide between two vehicles. The 3rd was simply to get a quote, took 2 hours and 2 salesman, and never got one. Salesman sold out rest of dealership by blaming them when I confronted the issues, claims he is more honest than any other dealership, and internet prices are all lies. Still don't have a solid price on either, as requested. Seems the only way to get one was to commit to buying according to one salesman. Horrible trade-in 'ish' value and took 2 hours to get ("no" would have been better). However the mechanics were quite helpful, even if they mistaken the owners manual for the warranty booklet. I'd return to have service done. In general several hours of wasted time listening to how good of a deal we could get.... still waiting to hear what it is. Called other dealerships and got prices within minutes. Even if they weren't "the best," I still got them with little hassle, and that might be worth paying more for.Edit:McDavid saved the day, and its in the driveway! Worth the 40 minute drive.

emw8705

5 de oct. de 2012

It was our first experience buying a certified/used vehicle so we didn't really know what to expect. Dennys took us on our test drive and explained all features of the vehicle we were interested in. He was very friendly and helpful and made us feel like valued customers. I can guarantee you that I would reccomend any of my friends or family to this dealership. I would also reccomend they ask for dennys. I absolutley love my honda and will be back to buy my husband one when were ready. Thanks to everyone at jim mcnatt honda in denton texas. Special thanks goes out to dennys. He was awesome!

ryan.nowicki.545

27 de sep. de 2012

I must commend Vartan for his efforts in working with me. I stopped in on a Tuesday evening to browse and ask questions about leasing options. I didn't have much time and I let him know that at the beginning of our conversation. He respected my request and was very open to scheduling a time where we had a longer time to discuss options. He was open to give me his cell phone number and told me to call or text with any questions. I then texted him the next day and let him know that I had a slight change to my schedule and he was very accommodating in my request. Tonight, we met, talked over options and ultimately I drove away in my new Honda. The way he handled the entire process was professional and positive. Thank you for making this process easy, Vartan.Best,Ryan Nowicki

tylerpruitt

31 de ago. de 2012

What can I say about Curtis that anyone who has NOT dealt with him doesn't already know. Coming from someone who has been in the car sales business before, I can honestly say Curtis is one of the best. Many salesmen/women get the reputation of being "one-dimensional", meaning they're only after one thing... your pocketbook. They put on a welcoming and friendly front, but unless it involves them making a commission off of you, they couldn't care less. I consider myself someone who is very skilled at reading people and without a doubt, Curtis is one of the most genuine salesmen I have ever dealt with. He really does care about his customers, even when they aren't there to spend any money. I don't even think of Curtis as "my car salesman" anymore. This is the fourth Honda we've purchased through him and even after the first one, I could consider him a friend. If you're in the market for a new vehicle, PLEASE go by and have a chat with him. His personality and kind-heartedness is what keeps my family coming back to him time and time again. Thank you Curtis for all you do and I hope to keep doing business with you for many years to come!

Shockee

30 de ago. de 2012

If you want some work done right then i would not go to this honda dealership. If you want good customer service i would not advise you to go there. We had work done on a 2009 honda accord and a 2004 celica. Both had battery issues. The honda had corrosion on the battery cables and we asked them to replace the cables which they did but it took them three days. Really? Three days when you said one. The car was under warranty and i cant even get good customer service. Oh and to add they put the wrong size battery in. Okay the celica had a battery issue and the issue was that it went bad after 24 months and i know batteries do that but when i want to get it discounted by the dealership that i bought the battery from, i think thats an okay request. So if you want the work done right please dont go to the honda and Toyota dealership in Denton Texas.

Rhysa

28 de ago. de 2012

Curtis was very friendly, knowledgeable, and easy to talk to. He listened to what I was looking for in a car, showed me exactly what I wanted, and improved upon my expectations without being the standard 'car salesman'. I never once felt pressured into buying something I didn't want or didn't need. I was very well taken care of. It felt like I was buying a car from an old family friend, not a stranger. Bobby made sure the process ran smoothly and kept checking up to see how I liked my new vehicle. Justin was quick with the paperwork, explained everything thoroughly, and got me a great deal for cheap! Over all, I'm extremely happy with my purchase, would recommend this dealership to friends and family, and will go back for any other car needs I may have in the future. Jim McNatt Honda takes care of it's customers!!!

randelc

27 de ago. de 2012

Very nice people and I felt like I got what I wanted and not what they wanted me to have from their inventory. Would recommend them.

pmiddleton

12 de ago. de 2012

I had a very good experience in shopping for and purchasing my new vehicle. There was low pressure, a good price, and a very friendly and helpful staff.

lyndseyfleck

10 de ago. de 2012

I came in to buy a new car, already knowing what I wanted. Curtis made sure I got the car I wanted at a reasonable price. I was out that same day driving a brand new Honda Civic. He was very friendly and made sure my time there was enjoyable.

FourthHonda

5 de ago. de 2012

We were very impressed with the knowledgeable, helpful and low-pressure sales presentation at this dealership. Denzle Watt went the extra mile (no pun intended) in finding the CR-V in the color we wanted, and Steve Brodsky was very personable and extremely thorough in explaining all the features of our new vehicle. Justin Elliott was very friendly and professional in handling all of the finance details. We felt we were treated very honestly at every level, and we look forward to working with Jim McNatt Honda in the future.

Blackbird1

2 de ago. de 2012

I was referred to the dealership by my aunt and uncle. They have been dealing with William Stalik for years. My wife was driving a truck that she loved, but it was getting on up there in miles and the mpg left something to be desired.We worked with William and Martin and ended up driving off with a nice new Pilot. Justin had the paper work ready to go in Finance and I think we were in and out in less than 10 minutes. Best car buying experience bar none.I highly recommend this dealership.

karolyn999

24 de jul. de 2012

Low pressure approach from an informed and engaging sales force. The staff displayed a high level of professionalism from the "floor" personnel to the sales manager through the finance manager. An overall pleasant experience.

rmglasgow

18 de jul. de 2012

We saw their summer clearance prices online and called and talked to Vartan before coming in. Once at the store he helped find the right trim model of mini van for us. The price was within the range that we wanted to spend and they found us financing that was better than the financing we came in with. They also worked with us to find the best warranty for our price point. Everyone was helpful and friendly. The lot and sales floor was clean and pleasant to be in. Overall a wonderful car buying experience, worth the drive (about an hour).

jennlynn1980

9 de jul. de 2012

My husband and I went to Jim McNatt Honda North in Denton, Texas to trade in our Honda Civic for a new Honda Accord. We had EXCELLENT help from Curtis Kidwell getting us into the new vehicle. Once it came to the signing of the contract with Gary Woods that's when EVERYTHING changed. We had cancelled a tire program we had on the previous vehicle and Gary Woods told us we would be getting a refund, but didn't know how much it was going to be for until everything had been processed. A few days after driving the vehicle off the lot we received a letter stating we were getting a refund for the program and how much the refund was for. A few days later we received the refund check and deposited it into our bank like normal people would. A month later we received a phone call from Gary Woods telling us we are getting 2 checks in the mail. One check is ours and one is not ours and needs to sent back. Great...NEVER received a second check. How can I send one check back if we NEVER received it?!? Instead of trying to get this settled and figured out Gary Woods threatens us with suing. REALLY?!? Gary Woods botched our ENTIRE contract. We did end up being sued by Jim McNatt Honda due to Gary Woods' botch job on the contract. Me and my family are now having to pay for the ignorance of Jim McNatt Honda North and Gary Woods' all around errors on the contract THEY did. I WILL NEVER refer anyone nor will I EVER purchase another vehicle from them due to their ignorance. This is VERY bad business. VERY DISAPPOINTED NEVER AGAIN CUSTOMER!!!

daiglefamily

3 de jul. de 2012

Never met a nicer sales person ever! He is not there to push anything on anyone. Curtis made sure we were getting what was right for us and he still continues to keep in contact with us to make sure we are still happy with everything! I highly recommend him and hope that you will go in there and give him the chance to help you make your car buying as easy and stress free as ours was. Two more people in my family have since gone back to buy vehicles there! We will never go anywhere else because I love the fact that I can trust Curtis. Thank ya'll so much for really caring about us and our needs!!

XPatelX

21 de may. de 2012

I am very pleased with our new car experience at Jim McNatt Honda. Excellent sales support in making a decision. Denzle was very friendly, knowledgeable, and honest. He helped us all the way and did not put us under any pressure. I would definitely recommend this dealership. Bobby was the manager and he was helpful too. Financing procedure was very smooth too.

ddeprang

23 de abr. de 2012

My wife and I were pleased with our new car experience at Jim McNatt Honda. Bobby, Jim and Justin were professional and to the point. They presented their best deal up front which beat all the other dealers I had visited. No pressure to sell us things we did not want or need. I would recommend giving this dealership an opportunity when purchasing a vehicle.

rll2012

3 de mar. de 2012

Excellent sales support in making a decision to trade in a 2007 Pilot on a 2012 Pilot. Knew the vehicle very well, could easily make comparisons to the 2007 model, easy to work with, great sense of humor, helpful in the paperwork stage.

Dougakins

28 de feb. de 2012

Easy, friendly, knowledgeable, honest. Curtis was not pushy and allowed me space and time I needed to make a decision. Even rode with me to my wife's work place to get her opinion.

bdub140

28 de feb. de 2012

A Plus Experience. I will be coming back to this dealer next time no question. I was in and out in less than 2 hours. Gold.

scrawford1

25 de feb. de 2012

This dealership was awesome to work with. I am a new car buyer and was looking for my first car. They never once made me feel pressured into buying one of their products. I even left and came back because the customer service and the pricing was amazing! I couldn't have asked for a better first car buying experience!

JayGlo

23 de feb. de 2012

A great car buying experience from start to end. Every employee we dealt with was professional and extremely helpful. We bought a 2012 CR-V. The car will be mainly for my wife. Elizabeth did a great job of explaining all the features to her instead of excluding her and focusing on the man, which has been my experience at other dealerships. Vartan was very helpful in instances where Elizabeth was with other customers. The best part of this whole experience was that we never felt pressured to buy. I visited first for some information and later we both visited to settle on a color and trim level. When the excact match was on the truck we got a call to say it was on the way and when it would arrive. We both went back up there and purchased it and have been very happy with our choice. I will definitely be buying my next Honda from Jim McNatt. I would also like to give a big thumbs up to Justin Elliot in financing. Very honest and straight forward. No sales pitch for all the extra add-ons. Very satisfied customer.

dsw52

15 de feb. de 2012

We were looking for a RED 2012 CRV and couldn't find one in the area. My husband made one last attempt and called McNatt Honda in Denton, Texas. He spoke to Denzel and confirmed that the dealership had a red one that was equipped the way we wanted it to be. We went up to Denton after lunch and the sales associate, Denzel, was very helpful. He was friendly, professional, and very well versed in how to use the technology on the CRV. Unlike other sales associates and dealerships that we have encountered in our car search, Denzel understood that it was to be my car. He made sure I was included, consulted, and pleased with everything about the CRV. He was a good negotiator, and made our experience a pleasant one. I would recommend McNatt Honda and Denzel to anyone.

jwhirsch

3 de feb. de 2012

High Pressure sales tactics:Cannot leave until a purchase was made.Confusing numbers for the sales price.The advertised price online (internet) was NOT the same as the sales price presented. and then some excuse that the 'fine print' said it would not be...then why advertise at all? Oh, yeah to gather the suckers.Also: Low balling on the trade in. We picked the next to the lowest figure on the KBB value, they went BEYOND the lowest value on KBB...And MOST IMPORTANT: there was no new car sticker on the automobile. I know this because the salesman wanted to make a point on a charge they wanted to add, and HAD TO PICK A DIFFERENT CAR to do so.That is against the law.I am reporting that occurance to the FTC.Overall one of the worst experiences in buying a car I have ever had.

chilln

2 de feb. de 2012

While purchasing a 2012 Honda Accord the salesperson was so rude and disrespectful that it reduced my daughter to tears. The General Manager refuses to discuss the issue with me because I was not present during the transaction. Why?

davcon

2 de feb. de 2012

This is the third vehicle we bought at this dealership. All three deals went very smooth from the sales to the closing. Elizabeth was right on top of this sale and got it done. Very good and we will be back. Thanks

Martha Crep

1 de ene. de 2012

It was an overall great experience. We never felt pressured to make the purchase. The salesman was never pushy, he was just a very down to earth person. He used alot of his own personal experiences on good points about the CR-V. We would purchase from the dealership again.

shallck

27 de dic. de 2011

We cold called the dealership and Curtis picked up the phone. We were looking for a 2012 CR-V. After going to the dealership, we were hit with an unexpected surprise that our trade in worth less than we thought. Apparently it had been in an accident before we bought it. Curtis and Bobby (Sales Manager) were wonderful in explaining several options for us to get out of the car and to eat the almost $9000 negative equity that we had in the car. The whole car buying experience was wonderful and very calm.

micahdrastata

22 de nov. de 2011

We went shopping at different Honda dealerships, looking for the best deal and hoping for friendly and helpful customer service. Ms.Elizabeth Galloway (she goes by Liz) was so extremely patient, kind, and a great conversationalist. She was willing to answer all of our questions and was thoughtful and understanding of our needs. It was like sitting with an old friend, even offering us coffee on that cold windy day. What fantastic service and we would recommend Liz and this dealership to anyone interested in purchasing a car.

Tneely

6 de nov. de 2011

Extremely helpful and courteous with all phases of the purchasing experience. Bobby and Liz both worked very well with my two daughters explaining features of their purchases. They never appeared "pushy" like some dealers I have visited in the past. I can't think of anything more they could have done to improve our experience. I will definitely recommend Jim McNatt, specifically Bobby and Liz, to my friends and family.

mozart

4 de nov. de 2011

We have purchased two cars from Jim McNatt Honda and have been pleased with the level of professional service and care. They evdeavor to find us the best deal and the perfect model of Honda that we are seeking.Their follow-up has been exceptional as they make sure that we don't have any further questions or problems.Elizabeth Galloway didn't pressure us, but was always there to answer our questions. She was very patient and extremely helpful. Even after the sale, she has followed up to make sure that all of our questions were answered and that we had no problems or concerns. There is only one sales rep that you need to have in your contact list: Elizabeth.William Stalik should be a King! He helped us with our purchase decision and made sure that we got the deal that we were seeking. He kept everything within our guidelines and negotiated with another dealer in order to get us the exact car that we wanted.Mike Tunstall was very friendly and took the time to explain the transaction to our complete satisfaction. He didn't rush us through the process, but was helpful in every way. He left us with his cell phone in order to call him anytime, (which I haven't tried...it's just nice to have).On a personal note, we really missed our Honda Dealer in Denver when we moved, (Ralph Schomp), and are extremely happy to find that exceptional service and customer care exists at Jim McNatt.If you are in the North Texas area, I highly recommend Jim McNatt Honda for new or used vehicles.

bbrazell

29 de oct. de 2011

Thanks to Curtis Kidwell! When mom and dad asked me to go along to get thier new car I didn't know I'd drive away in a new Fit! I love it and I'm sure mom and dad love their Pilot too. They said you were "Their car guy." Now I understand why. The 90 mile drive was woth it because you made it so easy to buy my fist NEW car. Thanks again!!!!!

dereknalicia

29 de oct. de 2011

We had such a wonderful experience! We came in expecting to buy one new car and walked away buying 2 new cars!!! They were able to get us in a brand new car for the same price as my existing monthly payment as my existing car!

anna3003

11 de oct. de 2011

Talked to Steve on line, made an apppointment, met the next day. He knows everything about Honda's!! I was ready to trade and had decided on the Crosstour. We discussed my financial needs and what I needed on the car. I am a vegitarian and wanted cloth interior instead of leather so he found one and had it shipped within a couple of days. It was accidentally shipped to the wrong dealership so he went and got it and brought to his dealership. Everything about this purchase was fun and done without any sales pressure. They (Steve and his sales manager)did exactly what they said they would in every case and my husband and I are thankful for the experience! We would recommend them without any question.Sincerely,Anna Cupps

exceptional9

11 de oct. de 2011

i cannot express enough my gratitude for your service.and thank jim m. slater for his undivided attention.he was exceptional in seeing to every detail for my trade.im really impresses with my new honda as reguarding gas milage.very good. thank you for your service. verle byrd.

Susan Stanskas

10 de oct. de 2011

From the minute we shook hands with Elizabeth until we drove away in our new car, we were treated with respect and courtesy. Elizabeth was able to answer our questions with knowledge and precision. She didn't waste our time with sales "gimmicks" and "let me check with my manager" foolishness. The financing was handled with courtesy and respect for our intelligence without a lot of sales pitch hard sell hassles. Overall, this was the best car buying experience we have ever had, bar none. And to top it all off, we love the Honda CRV. It is the only car I have ever driven (I am 64 years old so that is quite a few!) that I actually enjoyed driving!Susan Stanskas

kmercerl

30 de sep. de 2011

It was great meeting Denzel very nice gentelman very knowlegeable, this was our first time to here about leasing opinions and guess what we did it we leased our very first brand newcar EVER so exited we LOVE IT leased a 2012 honda accord. Thank you Kay&Jeff Mercer

Jennifer J.

28 de sep. de 2011

The service here is GREAT! Everyone talks to you like you are an old friend and all staff is eager to please. I would reccommend this dealership to my friends who are looking for a car! They were able to get the exact car that I wanted in a timely matter and made sure that I was pleased with it!

ewill_73

30 de ago. de 2011

Brandon was very informative about the car that we were interested in and we were very impressed with the facts that he new. He answered all of our questions and was very patient and polite.

ryanelmer

29 de ago. de 2011

Customer Service: Vartan did a fantastic job accomodating me when he sold me a new Accord. I had my 5 year old son with me and Vartan and Bobby both accomodated him. They offered him water, a playroom, extra balloons, and when we were working out the financing, one of the other finance guys that wasn't involved with the sale helped keep him occupied with a few desk toys. It really helped with the experience. (the fact that my 5 year old negotiated 13 balloons into our deal to "get the deal done" will be a family story for a long time).The shipment of the car came toward the very backend of the range that was mentioned the week before when I purchased the car. In order to accomodate an important meeting I had, Vartan arranged for a loner car for the morning. It make a significant difference. If Bobby would not have appropriately handled the financial negotiation as well as he did and if Vartan would not have handled the customer service, I would likely have gone to the first place I shopped. Based on how they treated my son and how they have tried to handle any misaligned expectations, I will definitely give you guys the first chance at my next car. More accurately, I will come looking whereever Vartan and Bobby are working.

Bearwear

21 de ago. de 2011

Excellent experience from start to finish. Have purchased 3 cars from Jim McNatt. Look forward to buying many more in the future! :) Keep up the good work!!

bricardo71

18 de ago. de 2011

Great people. Great Service. They were able to get me out of my 48 month lease and into a 36 month lease for the same payment but got me into a 2011 Pilot with Rear Entertainment System.

dallison

6 de ago. de 2011

I shopped 6 different dealerships and test drove the model car I purchased at another Honda Dealership where the sales manager was offensive. I was contacted by 4 area Honda Dealerships after using USAA Car Buying service. The responsiveness and professional treatment all along the process was far better with Jim McNatts dealership than all others I worked with over a 2-week period. The car I wanted was not available but McNatt was the only one willing to hunt for one and drive to obtain the car. The follow up was timely and the sales communication was not aggressive. The information and new car instruction was targeted to my preferences and needs. I will drive back there for regular service even though it is over 25 miles from me and there is another Honda dealer within 10 miles of me.

jwong9

6 de ago. de 2011

Purchased a new 2011 Honda Odyssey. Great friendly service without the "extensive" back and forth negotiations. I strongly dislike the exxagerated negotiations like some other dealerships. At one Honda dealership, they've wasted about 4-5 hours of my time, only for us to walk away with frustration. This was an easy and smooth purchase, "THANK YOU guys at Jim McNatt Honda"!!!

Gumbus17

23 de jul. de 2011

Easy buying experience, really worked to get the car we wanted at the price we wanted. Beat the other Honda dealership in our area by a long shot.

Lkperez22

15 de jul. de 2011

We went in to get my 2001 civic serviced and walked out with a new Pilot. Brandon and Mike were helpful, knowledgeable, and genuine. A great experience!

mjhoff

28 de jun. de 2011

We can't say enough good things about the experience we had with McNatt Honda. They honored their online sale price, and didn't tack on a ton of over-priced dealer add-ons like our previous dealership. When we decided which vehicle was right for us, they did everything possible to make our purchase easy. Of course, we have done our part over the years by taking good care of our trade-in, making payments on time, and having good credit. (I suspect some negative reviews may be due to the customer having poor credit.) When we asked our salesperson, Liz, why she wasn't being the typical high-pressure, slightly shady salesman, she answered honestly, "I try to treat my customers the way I would want to be treated if I were buying." And she had positive things to say about the way management at McNatt Honda treats their salespeople. That translates into the salesman treating the customer well, too. We definitely saw that for ourselves.Keep up the good work everybody, and we'll be customers for life!

sshill253

23 de jun. de 2011

These guys were terrific. I was still looking at several dealers and Brandon spent a lot of NO PRESSURE time with me. Slightly confusing paperwork, but I'm sure we will work it out.

rcs0540

20 de may. de 2011

This is the third Honda I have purchased from Jim McNatt. Brandon Cooley and Bobby Evans were very friendly and provided exceptional customer service. Because of the way I have been treated during my last three Honda purchases at McNatt, I consider McNatt my dealership, and I will continue to do business with them. Brandon and Bobby are professionals in every way and they made our experience fun and satisfying.

nightwisp

20 de may. de 2011

When I walked in the door, I was only planning on test driving a CRZ for a possible future purchase. I had a perfectly good 2008 honda element. I gave the dealer a list of things I would need to buy it.. not really expecting I would get them.. A car payment that was close to what I was paying, a good interest rate, a reasonable loan length, and a beautiful silver color. They got me EVERYTHING I wanted, and I was in and out in about 3 hours total (including me looking around for quite awhile) This was the most amazing visit to a car dealership I have had in my life! Not only that, but their service department is amazing too, We brought our cars in there before, and they took really good care of them, and the work was done quickly too! I was always scared to take a car to a dealership for any work, but their prices are completely reasonable. All in all this is the best dealership ever!

hazleton

18 de may. de 2011

Very pleasant experience. Curtis was knowledgeable, helpful, and engaged my daughter who was actually going to be driving the car, rather than her parents. Good follow-up, and everything done and in a very transparent and straightforward manner. Would definitely return to McNatt for another car purchase.

mbean11

8 de may. de 2011

Denzel was a pleasure to work with, not a typical pushy salesman. He was informative about the cars details. He listened to our wants of the car we wanted and worked with us on pricing. I had a bad experience with another Jim McNatt Dealerships but the Honda dealership was very pleasant to deal with, Thank you

coopge

4 de may. de 2011

Salesman (Steve Brodsky), Sales Manager (Bobby Evans) and Finance Manager (Mike Tunstall) were very friendly, knowledgeable and madea smooth transaction. I have been a McNatt customer for 7 years and have always been treated courteousl and fairly every time.

Davidson

3 de may. de 2011

I leased a vehicle from Jim McNatt and had excellent service during the processs. Unfortunatley, within only 7 weeks we were in an accident that was 100% the other parties fault. I contacted the dealership and they walked me through the process of what would occur...from the evaluation of the damage to the offer from the insurance company, they provided accurate and excellent consulting and advice. Since the vehicle was a total loss, I leased another Accord, receieving the same service and level of care that I had received during the initial purchase. I have purchased and leased many vehicles during my life and I can say the commitment to honest assitance and service that Jim McNatt's staff offered was obvious and sincere. I would and do recommend this dealership to anyone looking for a positive experience in purchasing a vehicle. In a world of attitudes that second rate will do, it is refreshing to encounter first class people and service that matches.Thank you Jim McNatt Honda, Denton.Cordially,Wes Davidson

runsince6

3 de may. de 2011

Great simple sale. No extras nor nonsense. Didn't feel like we were being taken advantage of, nor did we feel like we were being sold a bunch of "extras" that weren't necessary. Brandon was there when we needed him and gave us space when we needed it as well. Nice change from the way typical car dealerships in the past have been. Thank you!

tk6381

25 de abr. de 2011

This was by far the best car buying experience I have ever had. I typically buy a new car every two years. This experience was stress free and no pressure. I was done with the entire deal in less than three hours. Brandon C. is a great salesman and knows his product. Sales Manager Bobby E. went above and beyond to make the deal work. I went to the dealer with no expectation of coming home with a new car due to being upside down. The staff at this dealership pulled together and made the deal happen with the least out of pocket possible. I will definitely purchase from this dealer again and would recommend them to anyone.

sfdjukic

24 de abr. de 2011

The sales team was more than helpful to find the car that I wanted - and work with us to get to a payment that we could afford. Vartan was great! They were very friendly during our visit to their facility - which is unbelievably nice. They have a great customer service ethic and you can tell from the moment you walk into the front door. This is our 2nd purchase from this dealership - and we will definitely be back in the future! Thank you, Vartan - and Thank you - Jim McNatt Honda for a great car purchasing experience!

margaretmay

18 de abr. de 2011

They were patient and courteous in helping me find the right vehicle that would meet my needs in my business and personal life. I own rental property and have to sometime haul replacement appliances and repair/maintenance material. The Pilot LX met this need. I also volunteer at my church to take senior members to doctors and run errands. The Pilot LX met this need. Especially when I put running boards on it so my "80's ladies" could get in with ease. I believe I was treated fairly and with respect. I would recommend this dealership and employees to all my friends, associates and neighbors. Thanks

kknea39

2 de abr. de 2011

This is my second purchase from Jim McNatt Honda. The first was back in 2001. The buying experience was enjoyable overall. I never felt pressured into purchasing during the entire experience. I really felt that I was "in the drivers seat" for lack of a better phrase. Denzel was very kind and personable, while still remaining professional. I felt comfortable working with him as he had been selling Honda's for 6 years, and drives one himself. That told me that he stands behind the brand. Bobby Evans, the sales manager, was there to help, not there as an extra person to put pressure on like in many other dealerships I've been to. Steve, the business manager is a family man and you can tell. He was very patient and easy to talk to. I didn't have a moment of panic the entire time. This purchasing experience was much like my last one with Jim McNatt. The focus was on the customer's needs, not them looking up at sales boards wondering if they were going to make their goals. Whatever Jim McNatt instills in these guys who work for him really WORKS. Denzel, Bobby and Steve all get top ranking in my book with their professional, friendly, customer service focus. They're a fair minded customer focused group there to serve the needs of the serious buyer, or the casual looker. I'll definitely go back when I'm ready to replace the Pilot I just got...but I'm quite sure that won't be for a LONG time. The McNatt team is first class all the way.

hnicole

26 de mar. de 2011

Very warm atmosphere, super clean factility, professional & knowledgeable sales staff & one amazing sales director!! I was so impressed by the sales director Mr. Stalik who not only greeted me but was soooo nice to my pooch that I had with me. I knew after leaving the dealership that I really wanted to buy from him & that dealership, about a week later I took delivery. Both the sales director & the salesman (Jim Slater) did an outstanding job at the time of delivery. They went over all the features & they both took turns to make sure that I felt comfortable w/ all the features of the car before I left - now that is excellent customer service!!

hillsong777

23 de mar. de 2011

I have traded with Jim McNatt 5 times and they have treated me like a King all 5 times. I won't trade any other place and they are fare and honest as any car dealership can be. They know my face ever time I walk into the dealership and give me a warm welcome and treat me like a person not a number like other dealerships have. They want to sell you car and work with you to make it happen.

favaunt2010

22 de mar. de 2011

From the moment I walked in, everyone was extremely nice and cooperative. I told the salesperson what I wanted and we were able to find it and get everything just the way I wanted. It had been 8 years since I had purchased a new vehicle and they made it a quick and painless and fun experience.

Loritta40

28 de feb. de 2011

The experience we had on Friday 2/25/2011 at Jim McNatt was bait and switch. I went in know the price and the interest rate and how much the payments would be for my mother's car. 1. We told him we did not want to play with payments, we wanted the price of the car and what interest rate was being given. When the salesman presented us the paper work on how much the interest rate and the calculation of the payment, He lied. He said it was calculated at 1.9% standard rate, but the payment he had on his paper was calculated at 16%. When I told him the rate was 16% he said it was calculated at the standard rate and dropped the 1.9%. I had to ask him to go back and calculate it at the 0.9 and 1.9% rate they were offering and at 48 months. Most people would have not known what the interest rate was and would have believed what he was showing. 2. Once we agreed on the payment and the interest rate then we were deceived by the finace guy. We agreed with the salesman on 1.9% interest for 48 months. When we went in with the finance guy he told us what our payment was which was lower than what we agreed and then told us with the extra service years, lo jack and interior and exterior protection that our payment would be the amount that we had agreed upon with the sales guy. I knew something was wrong, but it wasn't until he finally showed me the contract, that the contract was being written for 60 months instead of 48 months. I told him we agreed on 48 months and he told me that honda does not finance for 60 months. He even went so far as to show me his computer which showed 60 months, but he said that is just how they print things but they don't finance for 60 months. This was an outright lie. But my mother said since the payment was in her budget and was the amount they agreed upon, she had a headache and was getting frustrated she would go ahead and still buy it. when the manager came out and met my mother and asked if she was happy with her buy she said not really and i explained everything to him, and the manager said they did finance at 36, 48 or lower if we wanted it. Needless to say my 71 yr old mother had had enough and was hungry, since we arrived at the dealership at 9:15 am, started the process at 9:30am with no other customer in the dealership and it was 2pm before we finished. My reason for writing this review is not just for my mother, but for anyone else that will go into this dealership and be lied to. I believe in true customer service. Reasons like this is why people don't like car salesmen.

tibbie

25 de feb. de 2011

I hate buying cars. I always have. But this dealership is different. Curtis was my sales person - and what a great guy. Not only did I buy a car, but he made it painless for me. The entire experience was great. I have recommended this dealership and sales person to all my friends. Thank you Curtis for a great experience and a GREAT car!!!

immition

15 de feb. de 2011

That was the best esperience ever buying a car. I was driving on my way back to dallas and I decide to stop just to check this dealer out, at fir glance it look like a normal dealer, but inmediatly everything turns out excellent, people are very freindly and very dedicate. No push and presures at all. Financial was perfect no sorprice and my new car was delivery in less than 3 hours.I recomend this dealer. It`s professionalism is very notable.

frankie444

14 de feb. de 2011

My salesperson was very personal and pleasant! Jim made sure I looked at all my options that i was thinking about and made sure i understood the car and everything about it!The sales manager, Bobby Evans went out of his way to make sure my visit was pleasant! i am very satisfied and happy i chose this dealership!

alyr03

13 de feb. de 2011

I leased a car from them in 2007 and I came back because of their excellent service. They are friendly and efficient not only at the moment of the sale but also when you go back for maintenance. This time, they explained me my options in clear terms and gave me a very good deal for a new lease that I couldn't refuse!

jimheldt

13 de feb. de 2011

We were dreading going to a dealership to get a new car as our lease was out and we had to. We had never been to Jim McNatt Honda before so we tried them. Our experience from beginning to end was very positive. We had an appointment with Courtney Lee and he had our test vehicle ready for us when we arrived. They took our car request info such as payment wanted car and features. We drove the car and then filled out paperwork. At no time did we feel pressured or cornered. We wanted as basic model and not extras were pushed on us. The financial talks were straight forward and had no surprises. We were in and out in 2 hours including the test drive. All in all a very pleasant car buying experience.

cadams28

24 de ene. de 2011

Karen Severance was very knowledgable about the Honda's and helped to make our decision on what car to purchase, cost, and other details a wonderful experience.Justin Elliott, Business Manager, was a delight to work with. He knows the car business and was able to help us make good financial decisions on the car we purchased and made sure it fit our budget.Great Dealership all the way around and we are now proud owners of a new 2011 Honda Accord LX

tmac_den

18 de ene. de 2011

As a single woman, I was so happy to have found a dealership that treated me with respect and recognized my ability to make my own major purchase decisions. I had done most of my research and initial shopping over the internet with much dismay to the responses and/or lack of responses from other dealers, many who were more interested in double talking with confusing bids/information. Jim McNatt Honda was the exception, from my first inquiry to my leaving the dealership with my new car. The staff was honest, friendly, and knowledgeable. William Stalik, General Sales Manager, went out of his way to introduce himself to me and staying involved though out the process and was there personally to make sure that I was happy when I was ready to leave the dealership.I have purchased several new Hondas over the last 5 years and can honestly say that the Team at Jim McNatt Honda was the best, most pleasant buying experience. I have referred multiple friends and family to the dealership and each time they all say that their experience is similar to mine.Thank you Jim McNatt Honda, keep doing it like you do.