Alison R.

29 de oct. de 2016

Was brought in on a 'too good to be true' ad by Corinna. when i went there I wasn't met by Corinna but by sAlesmAn, Anwar. Anwar was unaware of this ad and had no idea how they could honor such an ad. Anwar had his sales manager come over.'his manager asked me over and over again asking if I was willing to make a deal that night. I said , sure if u can honor it. this gentleman said his boss would be so unhappy that this deal was made public cuz it's too good to be true. I said that's not my problem and if this is the way you do business here I don't know if I want to be a customer of this dealership. This is not the way I do business. I didn't make up this ad, you did! After getting on the phone, I found I had trouble at home and couldn't make this deal happen that night. He was pressuring me to tell him what was going on. It is absolutely none of his business what is going on in my personal life!!! What was happening at home took more precedent of leasing a car that njght. The sales manager became irate and stormed off like a spoiled child making me feel 100% uncomfortable. I left without an apology by the sales manager. Anwar was more compassionate. But these sleazy sales tactics are terrible.

Dlukasz

29 de oct. de 2016

Paul was very helpful, got us in and out in no time and got us a fantastic deal on a beautiful 2017 Civic. Thank you!!

guy of cars

27 de oct. de 2016

Friendly quality people. Always helpful. Services dept quickly helped me and very nice. Didnt make me feel like i did not know what I was talking about.

ktompkins44

24 de oct. de 2016

I was glad that I called Honda of Freehold! I had previously dealt with the Toms River dealer and after multiple bad experiences, was close to leaving the Honda family, despite their quality product. Honda of Freehold turned that all around for me as they gave me not only a better deal, but also provided the customer care that I had been looking for!

ItsMyLife218

14 de oct. de 2016

We were in the market for the new Honda Civic Hatchback EX-L. After confirming stock by phone, we decided to visit the dealership since they had the car of our choice in the color of our choice. Bobby showed us the car. He was not very knowledgeable in the features of the car to say the least, he could not answer basic questions about the vehicle. After a short viewing of the car, we went inside to discuss the price. Honda of Freehold had this car listed on their website for $24,333.00, a great price which we did not think anything of since a few other dealers had this priced similarly. Bobby first quoted us MSRP, after we mentioned the internet price and he confirmed it by checking their site, he claimed the low price online was a mistake. They also advertised ON THIS VEHICLE, on their website a low APR of .9 percent for qualified buyers, well that went out the window too as Bobby stated it does not apply to the hatchback, even though they advertised it does. After about an hour, we could not get a price in writing from Bobby and we told him we were going to have to move on to the next dealer. Finally...Bobby brought us a price in writing with the internet price we saw BUT, he added several thousand dollars in FEES, (plus tax) brought our total to OVER 29k. Obviously we walked away from that I didn't even bring the quote with me, who wouldn't match that lol. What did I learn... Honda of Freehold is just as sleazy as most of the other car dealers in Freehold. They bait and switch, so don't go by the prices on their website or any of the specials they advertise which they just use to LURE you into the dealership. You will NOT get a good deal here because they solely rely on incentives, even then you have to watch out for their "FEES". The sale reps have NO clue how to close a deal or keep a customer. They WILL waste your time. Their positive reviews are probably FAKE. Look for the negatives I'm sure they will sound more like this one. Ultimately, after Bobby realized he was not going to pull the wool over our eyes and take us for a ride, he proceeded to tell us we are shopping for the wrong vehicle and were out of our price range. Well guess what BOBBY, after we left your SLEAZY ORGANIZATION, we headed over to M****** Honda, where we met a REAL sales rep who DID close the deal for thousands LESS than your ridiculous quote. We DROVE our Amazing new Honda Civic Hatchback EX-L in Sonic Grey Pearl home the same day, no thanks to you! The end.

Josephine1

9 de oct. de 2016

I purchased my first car here at Honda recently and my experience was great. They were very kind and helpful! I would definitely recommend this dealership.

Geo A

8 de oct. de 2016

Our last experience at a dealership (not a Honda dealer) was awful so we were very apprehensive in negotiating for a new car. Honda of Freehold was a pleasure, Paul D. Was excellent and very knowledgeable in the product the transaction went very smoothly.

Loriann

1 de oct. de 2016

Shopping for new or used cars can be challenging, however, Honda of Freehold ultimately met its commitment to deliver on its promises. This is my first purchase at this dealer and hope to expect the same excellent experience in the future.

guy of cars

29 de sep. de 2016

Bought two cars from Paul Ditolla. Best experience ever. Worked with us to get the cars into our price range without sacrificing any features. Superb customer service.

aredamjess

29 de sep. de 2016

I recently bought a vehicle from Paul and he was very knowledgable and easy to talk too. Buying a car is never a fun experience but he made it easy. Have already recommended him and the dealership to a few of my family members.

Car dude 87

29 de sep. de 2016

Helped me find exactly what I wanted for the exact price I had in mind before I walked in. I have never had a better experience at a dealership or with a specific salesman before.

lupe001

23 de sep. de 2016

After a stressful month of trying to find a new car to replace my totaled one, Honda of Freehold made me feel at ease. Everyone is super friendly and they make you feel comfortable by taking their time to explain your options without having to feel pressured. The sales consultant Paul Ditolla is amazing. He is super helpful and honest. I left with a 2014 Nissan Altima on the day of my birthday. Best experience and gift ever !! Thank you so much to everyone at Honda of Freehold that helped me get into a new car. I LOVE MY CAR !

Car girl iris 123

21 de sep. de 2016

I love leasing my car at Honda. Brad Kessel is the best ever .He did everything thing to make our experience one of a kind . I can not wait to go back and lease again and hope he is still there. I will never forget how wonderful my husband and I were treated. He is the Best

Danielle M Urys

19 de sep. de 2016

Our experience at Honda of Freehold was truly exceptional. Anthony Guiffredo was so helpful and I'll be recommending him to anyone looking for the perfect guide when considering or purchasing a vehicle. I've never felt more at ease with such an important purchase.

paulguay

13 de sep. de 2016

My wife and I had done our homework and left our house knowing what we wanted: to lease a new Honda Civic or Toyota Corolla. We were nicely greeted at this Honda dealership and immediately interacted with Paul Ditolla, a very personable and knowledgeable young man who answered all our questions to our satisfaction.We were very impressed during our test drive, so our old car was appraised and used as down payment, the Civic's price and monthly payment were negotiated, financing arranged, and all paperwork was completed in about three hours, at which point we drove home in our nice new Civic.Great experience overall!

Robind

10 de sep. de 2016

I gave five stars because I thought my salesman ( Paul D. ) put me at ease, and the car buying experience went smoothly, and painlessly.He made me very comfortable throughout the process of buying my new vehicle.Thanks so much Paul : -)I would most certainly recommend you in the future.

sparkyduke

8 de sep. de 2016

My salesman was most professional and efficient and knowledgeable and took the extra time to ensure my car was clean and ready for me. I was delighted that my time was not wasted but respected. Brad is thorough and an outstanding positive addition to Honda of Freehold!

Mazda39

8 de sep. de 2016

Great staff and product. Can't beat the deals they have ! Managers are involved whole time no back and forth ! Quick and easy! Thank you very much

BuncheW

6 de sep. de 2016

My wife and I, together with our son went to Honda of Freehold, New Jersey on August 27, 2016, looking to bring home an Accord hybrid. We, however, left empty handed with a bad taste in our mouths.Here are my thoughts and impression on the dealership that I want to share with you:1) The dealership was disorganized. I had done my research and solicited several quotes before accepting an invitation from Tiffany, an internet sales representative for a visit to the dealership. The plan was for her to meet with us early in the afternoon before taking us to Chris, a sales consultant whom my wife and I had met at a previous visit prior to my internet research. But Tiffany was unavailable upon our arrival. While we were waiting, a person who appeared to be a floor manager but never introduced himself announced that Ron would be helping us, claiming that Chris was with someone else. Though we specifically requested Chris, he insisted that they were all the same, and Ron will take care of you. When we sat down, the dealerships computer system failed to identify me as an internet customer, and much to our dismay, the Accord that was brought out for our test drive did not have its Multi-information Display activated - a crucial feature we wanted to see (but did not realize it was not on until we got on the road.) 2) The sales representative was less than professional. In contrast to our initial experience with Chris, from the get-go, Ron did not appear to be interested in working with us. He was hanging out with another person on the floor when the manager called on him, and needed to be coerced to come over. His demeanor was cold; his action was slow; and his attitude towards us was either ignorant or arrogant. When it was time for a test drive, the ride was filled with awkward silence except for our efforts to strike up some conversation. Ron did not offer to show us any features or demonstrate the capabilities of the vehicle. For our questions, all we got were indifferent one-liners. And our concern about the lack of our favorite colors was met with a shrug. When I asked why there was no camera display for right turns and backup, he replied in an irritated tone, Thats because it isnt turned on yet! And he never made an apology for the car not being properly prepared for our test drive.3) The Management failed to make potential buyers feel welcome. Due to the dealerships disorganization and its sales persons unprofessionalism, much time had been wasted and frustration continued when Peter was brought over for the final pitch. He claimed to be the general manager of the store and acted condescendingly, repeatedly brushing off our request for a clear best offer. When we finally presented a copy of an email printout from a nearby competitor with a much lower price, he appeared flustered and shocked us all by blurting out: Then why didnt you go to that dealership? Good question.If I dont feel welcomed or treated respectfully, why would I spend my thousands here?

Arnie Shikari

6 de sep. de 2016

Salesperson, Brad Kessel assisted w/ the vehicle we were interested in. We had done some research over the internet, but had several questions that Brad was very knowledgeable in answering. He assisted us with the test drive and again, was very informative in providing answers to our questions. He was also very patient and professional esp during the negotiations for final price. after we did purchase the car, Brad was very thorough in explaining the technical information about the vehicle.

carguy,libby123

2 de sep. de 2016

We were just shopping around and looking at different options. We never felt pressured and even when we decided to look further at other makes/models, he gave us his card and told us to call if he could be of further assistance

Frankc

1 de sep. de 2016

Great people great sales person was very attentive to my needs and worked hard to make sure I was happy and satisfied - See Anthony Guiffredo when you visit - he's a true professional

mims1212

31 de ago. de 2016

Paul helped us locate and purchase a used Civic that was perfect for us -- in excellent condition, not many miles, and the right price. I recommend him highly.

Stephanie COX

31 de ago. de 2016

I'm the proud owner of a Honda Civic. A salesman named Christopher ( Chris) Pientek assisted me in the entire process. He is Ver professional and yet very easy to talk to. He is extremely informed and very knowledgeable about the Honda Cars!! He listened to my needs and was very patient. He sold me a car that was perfect for me and my needs NOT whatever was more expensive and needed to be pushed on the client.I have referred my family members to Chris Pientek and I know he is going to be 100% spot on in finding the Honda vehicle that is best for their needs.THANKS Chris Pientek for a pleasant, informative and HAPPY experience overall.YOU ARE A KEEPER!!!!Sincerely, S. Cox

KK752

25 de ago. de 2016

We had a great experience with Brad Kessel, who helped us choose a new car. He was patient, very knowledgeable, and spent a great amount of time demonstrating all the features of my new car (a service I have never had before). Would definitely recommend working with Brad.

timdog345

24 de ago. de 2016

I got there at 6pm on a Thursday and left at 11pm. The sales person had no idea how to sell a car and knew nothing about the car. I asked a couple questions like one about how to activate the Honda roadside assistance and he had no idea, I also asked how many gallons of gas the car took to fill the tank. He googled it since he had no idea. The dealer ran my credit and never gave me a copy of the credit report and I did not believe my score was as low as they said it was, and looking at my FICO score online its much higher. I think that was just a scam to get a higher payment out of me. I was not told the interest rate that I am paying. The Dealership was doing everything sneakily to try to get every penny they could out of me. The salesperson never talked to me about the price, his manager kept returning with numbers he would not budge on. I am convinced that I was ripped off but. The only reason I went through with the transaction was that I was able to lower my car payment by about $20 a month from switching from a 2014 Nissan Rouge to a 2016 Honda Civic. I had to wait over two (2) hours after I was done with the salesperson to go to the finance office to lease the car. During that time, the salesperson made me look up the information for my current lease so that I could get the payoff amount. He also made me call my insurance company to add the new car to the policy. Every other dealership does both for the customer. I asked the salesperson and the finance person about oil changes. Most dealers give you at least the first three (3) oil changes free. Not at Honda of Freehold! Again, they are too concerned with maximizing their profit to care about the customers. I will be getting my car serviced at a different dealership as I am done with this one. My next Honda will also come from a different dealer. The car is great but the staff is horrible. I would strongly recommend a different Honda dealer.

Ami Blachman

24 de ago. de 2016

I had the good fortune and pleasure to be served by Brad Kessel. Brad is the most knowledgeable, professional, kind and helpful sales person I have encountered in a long time. He had patiently showed me various alternatives, pointing distinctive features in different models which helped to make the right choice. In the price negotiations he managed to find the elusive and fine balance between protecting his company's interest and satisfying the customer. He took meticulous care to highlight important features which are not obvious in a new car, in sincere effort to ensure our safety and enjoyment. In view of this experience we will certainly return to Honda of Freehold.Ami Blachman

tafpool

23 de ago. de 2016

Upon entering Freehold of Honda is met a salesman, Joel Kahn. Never have I had a better experience dealing with an auto salesman. His attention to my needs, coupled with his friendly nature made me feel right at home. In addition to Joel, I was fortunate to have made the acquaintance of their General Sales Manager, Joe Cipolla. Between the two gentlemen I got the very car and color I wanted at a price better than anywhere around.

Steve s

22 de ago. de 2016

I had a great experience purchasing a Honda Accord from brad Kessel the quote He gave me was competitive with other dealerships and he even followed up with A phone call after we made our purchase

qweasd

22 de ago. de 2016

Great Service friendly Salesman, good choices. Had a great experience. Brad was very helpful and knowledgeable. Felt very happy with the features and options on the different choices we looked at.

Jtl913

22 de ago. de 2016

Not knowing what kind of vehicle I wanted or needed. I decided to stop at Honda of Freehold. When looking at the vehicles in the showroom I met Mr. Brad Kessel, a sales consultant. This is the first time I've ever met a car salesman who wasn't the car stereotype salesman. He actually listened to my wants and needs. His vast knowledge of all of Honda's products was astonishing!!! Within 2 hours I was driving a brand new Honda Pilot touring model home. He gave me a terrific deal, and the dealership felt like I was now part of the Honda of Freehold family. I will tell all my friends and family to go dirctly to Mr. Kessel, and get the greatest buying experience of s lifetime!!!

Matthew Miller

22 de ago. de 2016

Brad was great, he was extremely helpful in the car buying processes. When the car that I was originally going to buy was no good, he went out of his way to find me a new one. Brad is very friendly and makes it easy to transition to a new car. It was great that he went over every feature of the car, and made sure I felt comfortable with the car. I would definitely recommend Brad for any car buying help. Thank you so much Brad for all of your help.

CivicBuyer2016

22 de ago. de 2016

Great dealership!! Purchased a Civic from Mike Myers and he was alot of help. He explained every feature on the vehicle and once i was ready to make a deal he came up with an amaing price for me. Mike was very friendly and made the process very smooth. Would def recomend him and the dealership

Hernannd

22 de ago. de 2016

I am new to the car buying experience and felt that the salesperson I felt with was very helpful and made me feel comfortable. Mr. Kessel explained the different models and had a great discussion on what would be a great choice and best value. I have to say I had a great experience at this dealership.

Craig123456

21 de ago. de 2016

I would just like to thank Brad for all his help, He is professional and beyond courteous. Brad knows what the customer wants and did all he could to make the buying process a joy.

Nicole

21 de ago. de 2016

I would definitely recommend working with Brad Kessel for your next lease or finance. He was very helpful and knowledgeable with my new lease. Just a bog thank you.

carguy1234

21 de ago. de 2016

My husband and I were in the dealership this past week and worked with Joel Kahn. He was amazing. He knew a lot about the different models and answered all of our questions. We were very interested in a honda crv. i recommend asking for Joel the next time you are shopping for a car

Tom

21 de ago. de 2016

I had an excellent experience with a Salesman named Brad Kessel. He was very knowledgeable, and a pleasure to work with. I highly recommend Brad and Honda of Freehold.

Newcarshopper45

21 de ago. de 2016

The sales guy was knowledgeable and easy to work with. I would definitely recommend Brad if you are in the market to buy a car.

Samali2

21 de ago. de 2016

Brad Kessel is very professional, personal and equally important knowledgeable! Such a pleasant experience! Worth the trip from Marlton to Freehold! Amazing service and dealership! A great team!!!

Marlobarreto

21 de ago. de 2016

Brad was a excellent salesman. He showed us the extra features the car has. I felt that the car was a good fit for us.

mh123

21 de ago. de 2016

Everybody knows that purchasing a new car is a huge investment, so you want to be sure you're making the right decision. Working with Brad was a delight and he made me feel confident about my decision. He understood exactly what I wanted from the car and he was able to find a perfect fit for me within my budget. I truly felt that he wanted me to be happy with my decision and was willing to go above and beyond to ensure that I got what I needed. I would highly recommend him to anybody looking for a car as he is kind, friendly, and knowledgeable.

nyf542

19 de ago. de 2016

Our salesman, Paul Ditolla, was very professional, understanding and excellent at his performance. He was extremely helpful in helping us determine which vehicle and model we wanted. He was very knowledgeable about the various offers available and which would suit us best. He was patient and forthcoming with questions I needed answered.

Andrew B

27 de jul. de 2016

We purchased a new Honda Civic and Paul Ditolla was excellent. He took the time to explain exactly what features our new car had as compared to others. He was extremely helpful and very enthusiastic. Typically we hate going to buy a car but Paul made it a very pleasant experience. He did a fantastic job making sure that we had everything we needed before we drove away. We will definitely recommend him to family and friends.

Nikki&Bella

25 de jul. de 2016

Thanks to Amir Haidi of Freehold Honda, we happily drove away in our new 2106 Honda Pilot. While the other Honda Dealerships we went to told us it could take "days or up to a week" to find what we wanted. Amir moved quickly and was able to find our new Pilot in less than 24 hours. He was helpful, friendly, considerate of our time and moved fast to help us find exactly what we wanted. The Finance guy, Joe Koedros was great too. No nonsense. We were in and out. Also, compared to the other Honda dealerships that we've been to, this location has the best customer lounge area. Thanks for the new car, coffee and bagels!

Mike A

18 de jul. de 2016

Paul Ditolla was excellent. He had great knowledge of the type of car that would be best for our new lease. His service was above and beyond- I'll be recommending hi to friends

ann.laird.7

16 de jul. de 2016

Paul is wonderful and very accommodating when getting a new car! We just got a Honda Accord EX, so when you need a new car go see Paul he is the best!

NapDonLil2016

14 de jul. de 2016

My wife and I were on the way to Freehold Mall and decided to stop by the Honda Dealership in Freehold. We were shopping for a Honda Accord and had several quotes from dealers as well as a broker. Our purpose was to verify some info with no intention of making a purchase the same day. We were fortunate to meet Paul Ditolla - Sales Representative who introduced himself and explained all the features of the auto as well as leasing and purchasing. This guy is very personable, articulate, knowledgeable and professional. He is a terrific asset to a fine dealership. And, yes, we purchased a 2016 Honda Accord EXL - V6. Paul Ditolla and Honda of Freehold made our day!

Lalita

13 de jul. de 2016

Monday, July 11, 2016 is when we got our CRV EX and as well as meeting the best salesperson, Paul Ditolla. Let's talk about the dealer first. Shopping for a car in our family is something that we never wanted to do, honestly, we hate car shopping. The reason behind it is that we have never had a good experience with a salesperson. All those car dealers in central Jersey we've been to, you name it, we've been there and Honda of Freehold is the best one! As soon as you walk in, you can feel the welcoming atmosphere right off the bat.Trust me, we've been to one of those dealers where you walked in and staffs looked at us from head to toe and no one was willing to help us AT ALL. Then we met our salesperson, Paul Ditolla, the best salesperson that we've ever met. Hands down, he greet us with the friendliness and politeness. We can tell you one important thing that, "PAUL D. KNOWS HIS INVENTORY VERY WELL!" All the questions were being answered with confidence and care. Also, we took a lot of time making decisions about the car and the deal that was offered and Paul was very patience with us. We decided to buy the CRV EX and had to stay more than an hour after the closing hour which was 9pm. There was one more gentleman (we're sorry, but we forgot the name) that helped out Paul to finish the process at the end. They helped us with patience and keep their smiles at all time although they suppose to be home by then. This dealer is the best as well as their salesperson. Thank you for all your time and we're loving our CRV EX.

Scott

11 de jul. de 2016

We recently leased a Honda CR-V with our salesperson Kevin McKenna. He was extremely helpful and made what is usually a painful process, absolutely painless and enjoyable. Would highly recommend Kevin.

gray

6 de jul. de 2016

I bought a CRV at Honda of Freehold today. The sales person Ray was very helpful and friendly. I had a great experience. I will definitely recommend his service to anyone.

AlyssaDice17

6 de jul. de 2016

Ron was very kind and treated me the right way. I was a young guy going to buy a car and he didn't try to scam me. Also negotiated a great deal. Love my 2016 Honda Civic.

lost costumer

3 de jul. de 2016

Karina confirm over the phone that the car we had interest for, was available. Once there after checking the car and ask for a road test we were told that somebody had just bought it over the phone. Very rude, very unprofessional and extremely dismissive .Honda lost two potential costumers. Stop two dealers down and got a good deal on a similar vehicle.

Nugget

3 de jul. de 2016

I would give a negative score if that was possible. Terrible business that makes up requirements for a deal as they go along so they and I quote "don't lose any money on the deal." My husband and I were quoted an Internet price. We called to confirm and also find out any other charges before we made the hour drive there. I had all of the numbers worked out plus pre-approval through my bank at a great rate. A lot of back and forth and ridiculous waiting around they told me we could only do the deal if we financed through them at a rate over double I was getting from my bank. I know they just made this up on the fly since at first when I told the salesman my rate from the bank he said, "oh yeah, I would go with that rate. Ours are in the 4% range even with excellent credit." They made us wait 3 hours with 2 little ones in tow to put together the numbers, going back and forth, and then when it wasn't in their best interest, made up the requirement I had to finance through them after we had already been there for over 2 hours. Terrible business practices, condescending, rude, and patronizing staff and I don't even know if what they did to us was legal. If it is, it shouldn't be but I will find out. Stay far far away from this dealership!

Lyssa Bramson

2 de jul. de 2016

I emailed with a woman online, I think her name was Christina?, anyway she quoted me a price for a lease that was pretty good. I'd emailed a few dealerships, but she said they were also doing a pre-4th of july special $1,000 cash back on a new lease, limited time only so I arranged for childcare and drove 30 minutes to make the deal. When I got there and asked for her they handed me off to a sales man, not explaining why I wasn't meeting with the person I thought I was going to, that I had the appt with. His name was Matt Tsakon, he said he's only been there a couple months. He told me they could give me the offer i was emailed if I had it in writing but it couldn't be combined with the rebate. He wanted to charge me $4,000 in additional leasing fees, ridiculous fees such as "bank fees" and "Total loss protection fees" that I hadn't seen at other places...I was prepared to pay closer to $600 in fees so this was way more. The part I didn't like is he said the internet person "will say whatever they can to get you in the door" but the eprice and rebate could not be combined. I had to write down notes with bullet points of what I wanted because he kept talking circles making it seem like he was giving me the deal I wanted but he was wording it tricky, like they could give me that price including my trade-in, what?! He said other dealerships would have all these fees too and they would also say whatever they could to get you in and then it would be more once I got there. I told him that was crazy, and bad practice and something I'm not going to agree to. He also probably left me like 5 times to run things by his manager to see if they could do what I was asking then would come back with some other bogus wording that made it sound like they were agreeing but they were sneaking in my trade-in, or a down payment. It was just so frustrating. Finally they said they couldn't do what I wanted, he made it sound like I was crazy for asking for so much off the MSRP but he was calculating the wrong MSRP, from a higher end model, not the one I wanted, I know what my car's MSRP was, and I knew from edmunds.com what the average person was paying for the car I wanted, I did my research. He was just frustrating me. So I left. He called the next day and said "sorry, I told you the wrong information yesterday, we can combine those two offers and I've gotten permission from the owner to do that deal you wanted, so come back in". I said no, I'm going to DCH Kay Honda today. I went to DCH Kay and the experience was light-years better, the internet people greeted me, offered me a refreshment, showed me to the sales guy, made sure he had the offer we had discussed, and they never tried to hide fees. I paid exactly what I expected and wanted, no tricks. Of course I was paraoid the whole time until I was literally driving away in my new car because this Matt guy from Freehold told me all dealerships work that way, which just wasn't true. I wouldn't trust these people and I won't give them my business. I'm pissed I wasted my time.

shoppingmom2016

30 de jun. de 2016

This salesman is the puts any others I've ever done business with to shame. The consume gentleman and actually trust worthy. He promised me the best price and he delivered. In fact, he literally delivered my car to my house because I couldn't take delivery immediately. About 3 weeks later, he called to see whether all was going well and if I was happy with the car. I have just visited for my first oil change and he again came over to shake my hand and even tighten a loose screw on my plate.If you want a Honda or any used car, I highly recommend that you visit Mike.

espoandr

26 de jun. de 2016

I recently bought a new CRV at Honda of Freehold and had a fantastic experience. My salesman Phil Esposito was amazing. All of my questions, comments, and concerns were answered in great detail. He was very knowledgeable about the products. I would recommend Phil to my friends and family. Great job from start to finish!

DonnaM

3 de jun. de 2016

Never received phone calls back about added parts that were to be done within 48 hours. NO ONE CALLED ME BACK. Once they get their money, THEY DO NOT CARE>

Ritesh Mishra

2 de jun. de 2016

I went to buy a crv exp touring. Whole time I asked if they had silver with gray interior and the sales person said yes and after paperwork when the car came it was a different interiors.I said no to that.As this is near my place ...I went for memorial day sale....they promised me to deliver the car I wanted and do price match with Edmunds quote I had. Once I went to take the car initially they refused to honor memorial day deal which was promised and then came up with ridicules interest rate and conditions to finance in full.It's a bunch of liars who will ask you to do paperwork while you are busy in something so you can't see the charges etc. If I can give negative rating...I want to do so.Beware of liars and go and shop other places...the only thing can help you to grow the business is integrity and trust which is missing from these guys.

carleaseexperience

31 de may. de 2016

So I do all of my car shopping via phone. I will not enter a dealership until I've negotiated a deal that I will accept. I recommend you do the same. Why swim in the pool of sharks when you can throw chum in safely from land? So, I negotiated a deal for a 2016 Honda Accord LX lease with their salesman, Ron, who I had previously leased a 2013 Honda Civic with. The terms were stated by me, repeated by Ron, and then repeated again by me at the end of the phone call to verify. Other dealerships that were closer to my home offered me a similar offer, but due to my pleasant experience with Ron previously, I decided I would make the drive to Honda of Freehold. Once at the dealership, the terms of the deal were changed. The taxes and fees (which were previously discussed as being approximately $2000 were raised to $3300). The sales manager, Joseph, came over and said how there must have been a miscommunication. There was no miscommunication. This was an underhanded attempt to change the deal. He agreed to cut that number down to $2600, but would not honor the agreement we had previously discussed. I walked out and leased the same car at Honda of Toms River with no hassles and surprises. I get that negotiating techniques are a valuable tool for a car dealer, but to agree to terms and then change them is not a negotiating technique. It is a lie.

lb5

30 de may. de 2016

Just purchased a Honda Accord at Freehold Honda and the salesman, Andrew J was a pleasure to deal with. I felt he was honest and helpful and had great knowledge of the product. Andrew was easy to deal with and made it a happy experience.

Honda Pilot Buyer

28 de may. de 2016

We left Honda of Freehold very upset and disappointed due to our interaction with salesperson, Daniel Timmerman. We were interested in finding out more information on the Honda Pilot and when he asked if we were purchasing today, and we said we were not sure and want more information. He insisted we leave and come back during the week when he has more time. He made us feel like we were cutting into his sales time and did not want to help us at our visit or answer any questions we had regarding a potential purchase. For that reason, we will not return to Honda of Freehold for poor sales interaction and they will never receive our business. We are likely to share this information with friends and colleagues in the area.

Annette*1

21 de may. de 2016

On May 11, 2016, I decided that I would call up Honda of Freehold before going there to spend a day at the dealership while they play their game. I spoke to Alexa who seemed very nice and quoted me a price for a Honda Accord EX L to lease. She told me to come into the showroom and someone would be able to assist me. I said to her before I got off the phone with her, that, if I come into the showroom, to make sure the price would be the same price as what I was quoted on the phone. She confirmed that it would be the same phone. I went to the showroom the following evening and asked for Alexa. They told me that Alexa is an online sales person and that the sales person who works with Alexa would be able to help me. His name was Anthony Rodriguez. Anthony said Alexa wrote down all the information for the car. He said don't worry I have it. I said okay...great! Anthony said to me wait a minute, I need to go to see the Sales Manager...He did this to me about three or four times.... normal procedure when going to a dealership...So I waited...And he said okay the price is not the problem but we don't have the car. He said would you want the sports model...I said no. He then replied okay then we need to locate the car for you. He said could you give me $500.00 to locate the car.... I said no I can not give you $500.00 to locate the car... I said let me think about this. I proceeded to leave the dealership and when I was in my car Anthony came to my car window and said, "Okay we can take the months payment to locate the car. I told Anthony no....let me think about this. The next day I decided to call back the dealership and I spoke to Alexa who confirmed that this is a very aggressive offer and that I should give her the money down so they can locate the car. A week later they located the car.... Anthony called me to let me know they had the car and when could I come in to pick it up. He responded that they were open till 9pm but that I wouldn't want to sit in the dealership until 10:00pm. This was Thursday. I said okay...I called him back and told him that I would pick up the car on Friday. On Friday I call the dealership to ask what time can I pick up the car. They told me that Anthony was off.... WEIRD!! He said he would be in and would have the car ready. I told the receptionist my situation and she said okay, Dina can help you. So I went there and Dina was getting all the documents ready. She was asking for my drivers license and registration. A few minutes later...Dina comes back to me and says okay this will only be anther few minutes. In the interim the finance person comes and saysCome with me to my office. I sat there while he proceeded to type information on the agreement. After about 10 minutes.He said while turning the folder around; which contained the lease agreement documents which I signed, that this is the price we are at now. I said, What are youre saying we had an agreement and thats not the price we agreed upon. So now they wanted to increase the price of the car. another $89.00 dollars. I was in disbelief! At that point I told him No, we had an agreement, they promised me a car a week ago and I gave them the deposit in good faith, to look for the car. I waited for the car to come in. I proceeded to get up and walk out and the finance person saidno wait let me see I will be back in a minute. He comes back and says yes this is the new priceI said no this is not the price we agreed on thank you. As I was leaving, I asked Dina what happened? She said I dont know any of the particulars. Really? You told me that you have done this for years? Really? I asked her if I could speak to the manager of the Honda of Freehold. Of course, I waited another 10 minutes while she talked to him and then he came out. Mr. Peter DelVacchio said, yes I can help you. I explained the whole situation and he said that Anthony Rodriguez never did a credit report on meReally!! Why did they go and find a car for me and make me give them a deposit!!! Take a week to find it and have the swap guy call me to say they found it. He said to me that Anthony will call you to pick up the car!! Mr. Pete DelVacchio then said my credit score doesnt meet the price you agreed upon. I said how could that be. I have leased an Acura for three yearsand three years ago this didnt happen to me and Acura is a higher-grade car then HondaMr. Pete DelVacchio then said, well there is nothing I can do for you. Nothing you can do for me? Thats the answer I get? Nothing? Really? The very next day I drove home my new Acura. No head games, no headaches and no aggravation! Is this how you treat your new clients? If this is how you treat your new clients, how can you retain your old clients? This was a horrible ordeal for me. What a poor representation of Honda! I feel that this establishment is VERY UNPROFESSIONAL!! I WILL NEVER RETURN TO THIS ESTABLISHMENT AGAIN. I WILL NEVER RECOMMEND ANYONE TO BUY OR LEASE A CAR FROM THIS ESTABLISHMENT!!! I WILL OFFER MY SUGGESTION TO ANYONE I MEET TO NOT EVEN WALK IN THE DOOR OF HONDA OF FREEHOLD!!! I am reporting my experience to the Better Business Bureau.

unclenaz

19 de may. de 2016

Just bought a new CRV-EL. Anthony was one of the best salesman we have ever dealt with. He went out of his way to explain every detail about the car to us. We are completely satisfied and will return to Honda and Anthony when the time comes for a new car. Dolores & Nazario

Tammara F

14 de may. de 2016

Just bought a new CR-V EX-L from this dealer and walked away very pleased. This is the third car I purchased from them. Found the car I wanted and negotiated a price I was happy with. It was smooth and easy. Did some homework to prepare so I think that helped as well. My salesperson, Paul D, was professional and easy to work with. Go see Paul D at Honda of Freehold for your new Honda!!!

jtud

14 de may. de 2016

Paul Ditolla and Dario Albarron were very helpful in locating 2 Honda Civics for our daughters. They were great to work with and I would recommend this dealership for sure!!Julie and John

Brimorello7

1 de may. de 2016

I had a great experience with Paul Ditolla at Honda of freehold. He went above and beyond to get me a great deal and got me in the car that I wanted the same day! He is also a very friendly and kind person.. All together just great company while going through the process. I highly recommend Paul and Honda of freehold to anyone who is looking for a Honda! Thanks again Paul, I'm loving my new Honda Accord 2016!

melissab4476

1 de may. de 2016

I dealt with Paul and Vinny and the experience I had with these 2 gentlemen was exceptional. They made the process easy and painless, because of this I can't wait for the next time me or my friends need to purchase a vehicle so I can go back myself or send my friends to purchase another vehicle. Thank you so much!!!

carsalesman

28 de abr. de 2016

At the dealership we dealt with Paul Ditolla and he was courteous and knowledgeable and gave us the best car buying experience in 50 years. We got a great deal and being we bought the car on the spot , he even came to our house the next day to pick up the title., and I ask you who does that. We appreciate all the help he gave us and we cannot say enough about him . We will recomend him to all our friends when they are looking to buy a car.SincerelyLoretta and Tony M.

HotTubGuy

28 de abr. de 2016

I called this dealership regarding a car they had for sale. I asked what fees they charge in addition to the normal expectation of tax, which everyone pays, registration, which everyone pays, and doc fees, which are normal now days (I assumed $400 or so.) So I asked the salesperson, and she indicated that they aren't able to tell me over the phone. I asked for the manager. When I spoke to Yelica,, she told me she couldn't give me the fees over the phone. It went on and on like that but in the end it doesn't matter, What are they hiding. Doesn't make sense I'm never going there anyhow. I don't get it. Why can't they be upfront and honest and just answer a straightforward question? Anyway, that's what happened to me.

Anthony Murofsky

28 de abr. de 2016

Our car buying at Freehold Honda was a wonderful experience. Our sales consultant Paul Ditolla was one of the best sales people we ever came in contact with in our 50 years of buying an auto. He was very courteous and knowledgeable about everything we asked. We went to many dealers near our home and many of the sales people turned us off. We did not think that we were going to purchase a car that day, but when we got such a good offer , we just had to do it on the spot. We did not have our title with us, and Paul offered to come the next day to our home to pick up the title being we live 45 minutes from the dealership. What a great guy, let me ask you who goes out of the way like that. We cannot thank him enough. Loretta and Tony Murofsky

Nanas

20 de abr. de 2016

He was very pleasant and explained everything to us. We test drove the car. Came back in to complete the sale. The manager agreed upon our figure. Within an hour I went home with my car.

Dave

19 de abr. de 2016

I had the pleasure of working with Anthony G. After having twins and quickly becoming a family of 7, we outgrew our previous mini van and needed an upgrade. Anthony was able to recommend the Odyssey which is a great vehicle and he also kept it within my budget. He was knowledgeable and professional and it was a pleasure to deal with him. I came in one afternoon and after letting me know my options and giving me the real numbers, I felt absolutely no pressure to walk out with a vehicle. I went home, discussed with my wife, and called first thing the next morning to make sure the deal was still on the table. When I went in the next day to pick up the vehicle, he already had my insurance ready and coordinated the payoff on the vehicle I traded in. Picking up the vehicle was so painless and lasted maybe 20 minutes. Anthony is a class act working for a class organization. I would highly recommend on Honda of Freehold and Anthony G!

Dennis D

27 de mar. de 2016

Stay away...classic bait and switch, over and over again. The 0% financing they advertise? That's only if you pay MSRP and all of their fees. The Internet price they advertise...again, only if you agree to all of their fees, including a $750 customer loyalty fee (yep, you are supposed to pay them $750 as a loyalty fee...no one could explain what that was and, of course, they waived it eventually because we both knew that this was a pure add-on). When I called to see if they had a particular model in stock, they assured me they did. I got there an hour later and the salesman lets it slip that that car was sold a week ago...they lied to get me in the door. The salesman tried to add on costs AFTER we agreed on a price. The finance guy tried to jack up the interest rate...the only thing they didn't do was steal the change out of my cup holder. Stay far, far away.

Roofingguy22

21 de mar. de 2016

I drove 400 miles in my car that I was trading over the course of Saturday and today driving back and forth from PA to NJ to buy a 2013 Honda Accord. These guys are textbook, old school, fraudulent individuals. $16,000 for my trade at any dealer; however, Honda Freehold had the color I wanted. Big mistake. Their advertised price was 17,995 on the Accord...and it was Certified. Not "Certified Ready", the BS line they try to feed you when you are signing paperwork. I called Honda Corporate, and the car is Certified. Honda Freehold tried to slap a $999.99 Certification Fee on top of their $17,995 asking price. Then, they have the guts to ask for another mandatory 400.00 for a bogus internal dealer fee that no one needs or wants. So $1,400.00 extra for anyone that just blew in from STUPID TOWN. DON'T FALL FOR IT!!!!I was at this dealer all day on Saturday, and drove car twice. First time, I was ready to buy, they said they sold it. OK, drove back to PA. Tiffany calls me and says deal fell through and to come back. I said Tiffany, make sure the GM understands that I am only paying 17,995 plus tax, tags, and doc fee. After a brief hold, Tiffany confirms and tells me to come in and take the car. Drive all the way back, and banks are closed and can't do deal. Show up first thing on Monday, and sales person, Ron's manager, Joe, tries to slap $1400.00 on purchase price due to bogus certification fee and bogus internal fee. I walked out and drove home. Writing letter to Better Business Bureau too. Hey Joe....you're an awful human being and should be selling Xeroxes.I complained to the GM Pete on my way home, and he said yeah...Tiffany is not a Manager. He said I didn't approve the deal as it was, and needed more money. Writing a letter to VP, Marketing, American Honda to complain about my experience and to let them know that one of their franchises is ripping off the American public by upcharging the Honda Certification from their advertised price and claiming its not Certified yet, and Certified Ready when it clearly is advertised as Certified. (I have pictures of all advertisements and Honda Corporate website showing as such)SCAMMERS!Oh yeah, they try to hold back points in Financing. if you have to buy from these slimey people, make sure you are pre-approved with check in hand. Another great trick. Get lost turkeys. The new ownership group here sucks.BUY YOUR HONDAS AT HAMILTON HONDA! NO GAMES THERE!!!

Sam77

11 de mar. de 2016

I went there to see a 2015 Honda CR-V Touring. On phone they told me the vehicle was available and offered a very good price, but when I reached there they did not have it. They gave me a test drive in 2016 CR-V and drove in 2 parking lots to look for a 2015 CR-V which they didn't even know if they had or not. The manager Joe tried to sell the 2016 for a higher price. Then they offered me a very low price for my Trade-in and when we said it was too low, Joe was very rude and told us "sell it yourself".The whole experience was very insulting and had no respect for our time. The sales person Bobby was nice but he was helpless in front of his arrogant manager.

Lsirbleu

6 de mar. de 2016

My experience with the Honda dealership in freehold was very pleasant. The staff was helpful and very attentive I would definitely shop there again for my next vehicle

Carguy

5 de mar. de 2016

I had an amazing experience at Honda of Freehold! They were very friendly and satisfied my every need! I would recommend everyone has an experience like that.

kriss321

5 de mar. de 2016

I hate shopping for cars but coming here made my life 10x easier and they were very helpful i would recommend this place to anyone

Danesa2

5 de mar. de 2016

Had an amazing expirence at Honda of Freehold buying my new civic definitely would go again , very friendly and excellent expirence . Definitely recommending to friends and family

leaser

1 de mar. de 2016

TURNED IN PREVIOUSLY LEASED CAR AT APPROPIATE MILEAGE POINT.CHOOSE NEW AACORD MODEL EXL. MODEL LOCATED AND DELIVERED TO HOF.PICKED UP CAR. AT HOF

farhanq

19 de feb. de 2016

Dario Albarron- Sales manager rude obnoxious LiarJoe Koedros - Liar told me he was the manager when he is just a sales man like everyone else and the Director of Finance changed the actual lease numbers and gave up the deal.I went in on Saturday the 13th of February to lease a vehicle for my wife and we agreed on a monthly payment of $325 a month with $0 down and $0 security deposit and no MV fees so $0 taxes etc... we shook hands on the numbers then I was told the vehicle that I wanted was not available in the color I wanted I was told 5-7 days and I would need to leave $1000 to locate the vehicle and that would be returned to me. After a couple of days I went to the dealership to finish the paper work and then I was told the vehicle was ordered and should be arriving in 2 days, I called the dealership on Thursday 2-17-2016 and I was told it would take 7-10 days then I noticed my checked was cashed which made angry because I was told they would hold that check not deposit the funds I canceled the deal and left. I later went back to pick up my check and apologized to Dario he accepted my apology and I asked I would like to pick up the vehicle and proceed with the same deal of $325; $0 down ; $0 dealer fees and taxes and MV fees he told me "as long as you pick a car from his inventory we can go ahead" I said ok. I went in this morning to complete the deal and come to find out they rearranged the numbers on me and ran my credit twice and flipped the entire deal on me but only after they made me sign all the paper work. Everyone deceived me and Joe was the worst ever

bigmattb87

15 de feb. de 2016

Came in to see a Honda CRV and absolutely loved it. I dealt with Paul and he was extremely helpful in getting me into that vehicle. I was very pleased with the service and the quality this dealership possessed. Would recommend them to anyone! I thought I had everything worked out before I got there, I had a preapproval done and knew exactly how much I could spend. To my surprise they were able to get me a better deal then I was pre-approved for. Although its about 80miles from my house it was totally worth the trip!

abasis

15 de feb. de 2016

All I wanted to do was test drive a car before my current lease is up in 10 months. They told me I was too far apart in my current lease to be considering the pilot i wanted to test drive. They said i couldn't test drive their car as a result of the disparity. They told me they know there will be no new programs in the next 14 months. I wonder how this sales manager can predict the future?

Madashell

27 de ene. de 2016

Nothing but hassles from this dealership since I bought the car. Pushed me out trying to make a quick sale then incessant phone calls since I bought the car. Lies about bank rates, etc. and salesman shared my personal information with a third party. Smh wish I didn't buy there now. I actually wrote a 5 star review for them and in a short month my experience went from 5- star to 1-star

Mike c

26 de ene. de 2016

Saw on line add for used car went down and they add $750 prep fee and $750 loyalty fee to price . Stay away from this place !!!

Jeff 816

13 de ene. de 2016

We purchased 3 cars from this dealer since 2004, we have never been so disgusted in the process of trying to make a deal, paying tag price for a used vehicle. We were told the car was a lease return and was checked over and everything was taken care of and checked out. The wiper blades were so shot, we immediately had to replace them. We went for an oil change somewhere else and they showed us the air filter and cabin filter, they were filthy, probably the originals, 3 years old. I changed them myself for a cost of $28, you think the dealer would have done this before selling the car. We argued over the price, and now we are waiting over one month to have our gap insurance refunded, as we paid off the loan immediately, after seeing the 5% interest rate from Honda, and we have perfect credit.

TrayC22

31 de dic. de 2015

I had the worst experience at Honda of freehold. Dina the sales woman was rude/ had an attitude from the get go . They didn't have the car I made an appointment to see, that I called several times about. Then they proceeded to say that they could get the car for me from another location, after some negotiating Dina walked over and said per the GM we would like you to leave. I was shocked. I was never rude nor were my family members with me so I didn't understand why someone that they knew needed to purchase a car that day would be kicked out. If you can't get the car just say so. I was able to get the car I wanted that same day from DCH academy Honda in old bridge so it all worked out in the long run. But I will never ever go to Honda of freehold again! Such an awful experience and I am telling everyone I know about it because I am livid.

Dwarka

30 de dic. de 2015

Bought our Honda CRV on October 21 from here. My Sales representative was Joe Mallozzi. He was very polite, knowledgeable and took us for the test drive. We were confused between leasing the vehicle and buying it. Joe explained the differences clearly and helped us make the decision. Price-wise I think I probably a great price for the vehicle. Will definitely come here to purchase my next vehicle.

chris24cmb

27 de dic. de 2015

I came in for an airbag recall. George O. was amazing. He walked me through the process and even talked cars with me. George made me not only feel like a valued customer, but i felt comfortable leaving my car there. I will always come back to this dealership for any parts i need or service. Thanks again!

twins1960

21 de dic. de 2015

Other than an issue with the title which resulted in delayed receipt of my registration, the transaction was pleasant. Joe Malozzi was wonderful (polite, professional and efficient) as were others: Paul Uliano in Finance, Frank and Elaine who both took the time to go over some of the features in my car. The support staff (receptionists) were extremely nice and understanding as well. I would recommend Honda of Freehold to family and friends

Wwestcobb

20 de dic. de 2015

Strait talk from Frank. Explained everything very clearly. It was my sons first buying experience at a dealer and Frank made it a good one. Thanks Frank.

MK

19 de dic. de 2015

I have owned 5-6 different cars and visited many dealerships, but this Honda dealership was worst ever.I was this dealership today. And let me start with saying HORRIBLE!!!, WORST !! dealership, HORRIBLE customer service Their promotions on websites are SCAM and nothing else.I did not even start the price negotiation, I just walked out within 15-20 min. People are worst, salesman the store sales managers are rude, and worst to deal with. When I requested salesman to talk to internet sales, his response was, she will not be available till Monday. Really ?????. I asked to talk to store manager, store manager says, we are busy on Saturday you can call us on Monday . Really??? busy with 2-3 customers in stores??? And now best joke of the day; I asked if GM is in store, he said - nope he is not in store, then I asked, can I get his business card, his response was I dont have time to get his card ( LOL ). So finally I got GM card from the front desk receptionist and walked out for store. I called GM standing outside of store and found out that he was in the store. GM does not care about customer service and he thinks they offer the lowest price in the area and that why he thinks he is does not need good customer treatment and experience.Next, dont go by website specials or deals. Be aware, they are just to mislead you and bring you to the dealership, all deals are either wrong or have some criteria that you will not be able to meet.Pricing was secondary, but walked out of dealership due to people, people and only people. I would never do business with them and would not suggest any one to deal with them.

Geof

16 de dic. de 2015

Purchase ended up being a real pita. They have trouble keeping track of paperwork. The "finance" guy had to try put in the multiple copy form in his machine 7 times before he could print a useable copy, all the while bragging about his 25 years old dot-matrix printer. The salesman Frank" can't keep his word to save his life as near as I can tell. Turned out after the deal was done, not a single thing he said about the offer was true. He did didn't follow through on a single thing, not even something as simple as giving me a copy of the purchase agreement. Customer care when from sweetness and can do to to "who are you" as soon as the deal was signed. The deal included free oil jobs for life. But I would not go back there if you paid me.

Amber

12 de dic. de 2015

Bought car from Paul today. He was professional, polite and a straight shooter. Negotiations were easy and he was very helpful. I would recommend & purchase from Paul & Honda of Freehold again.

carbuying

25 de nov. de 2015

These guys are scammers - ZERO integrity! NEVER EVER GIVE THEM BUSINESS. I had done quite a bit of research and knew what I was looking for and wanted to see if any dealerships in the area would match my offer. So I made an offer online via the Freehold Honda dealership's website and got a response back quickly from Jennifer Calderon. She called me and sounded positive and said "Oh I think you have a good offer. You have maximum leverage when you come into the dealership! They are really trying to move cars today. They have the cars you want to test drive in stock" I asked her multiple times to confirm with a sales manager and she gave me a non-committal response and told me they offer free oil changes for life, etc. (Sounds too good to be true? It definitely is! A scam that is all.)So anyway, I warily went to the dealership and Jennifer introduced me to Chris. (Not sure what his full name is). Anyway, Chris pretended like he had not been communicated anything by Jennifer and tells me that he thinks the offer is ludicrous and shamelessly confesses that Jennifer would say anything to get you into the door. He then begins to go off on a tangent. I stopped him and responded curtly - Stop beating around bush and tell me what you have to offer - I want to OUT-THE-DOOR price! He strolls off and come back saying - I spoke to the manager and he doesn't have the car you want to test drive in stock and they cannot match my price or interest rate. By the way, earlier when I spoke to Jennifer she told me that the dealership would beat another dealer's offer by a $1000. So I brought this up to Chris since I had a lower quote from another dealership. He then starts mouthing off saying it has to be a buyer's agreement and that it would involve a $800 doc fee, etc. So I stopped him promptly telling him that I am not playing this game. I got up and told him that he was quite successful in wasting my time and I drove off to another dealership and ended up purchasing a new vehicle!

rezniks

21 de nov. de 2015

This is the worst dealership I've ever been to. I walked in on Saturday evening to get a quote for new Honda Pilot. There were four salesmen wrestling by the car. OK, they are not that busy. So i went directly to the car and waited several minutes. One of the salesmen approached me and asked me what I was looking for. I thought that this was a good start. I told him that that I knew everything about the car and was just looking for a quote. He says, "it will be in low $800's". I said that he was probably mistaken as I just came back from another dealership and their price was in mid $500's. His answer..."No, not here" and he just turns around and leaves. My guess is that they are printing money and are not interested in selling cars. Avoid them by all means!

JR Mannava

21 de nov. de 2015

Never thought the car buying process would be so smooth. We finished the process in one sitting and end up having the car drive home.

Zanadoyou

19 de nov. de 2015

I did not have a good expiereience with post sales service on vehicle and post sales customer service.I felt that they only care about making the sale.

monmouth12

13 de nov. de 2015

I leased out a Honda Accord 2015 from Freehold Honda dealer. Suddenly after I have used it for 2 months, the dealer called me saying he wanted the car back immediately as the initially signed contract did not go through secondary to my j1 visa. Once it happened, the way they deal with you entirely changes. Without any prior notice they wanted my car ASAP. When I went to return my car, they gave me an option to finance it at a higher price. Their cancellation of my contract after 3 months is against the law. I am filing a law suit against this dealer if I have issues with getting my money back in its entirety. I lost lot of time, money and multiple trips to and fro, and dropped my credit score dealing with this WORST DEALERSHIP. Also their response to email enquiry is worst and the way they respect/treat you after cancelling the contract is UNACCEPTABLE!!!!. Strongly recommend against this dealer. I would have given them a zero star, if there was an option for it!!!

customer

13 de nov. de 2015

I had a very negative experience with the customer service today. I received the offer in the mail to come to visit the dealership to check their great prices. I am the return customer-I leased the car from this dealership 2,5 years ago.I had a conversation with one of the sales reps on 11/11/2015 and I did not accept the offer I was given. Everything was perfectly normal-I did not like the price, but I had no complaints. In the two days I received the follow-up phone call from dealership. The lady (I do not remember her name) asked me about my visit. I said that I was not satisfied with the price which I was offered. She started to go over the same details as the sales person at the time of my visit with the explanation why they cannot give me the deal I want it. I ask her why is she calling me with the same information which I already have? Right away, in very irritated manner she repeated several times good buy-good buy and hung up. It was sounds as I called her and I was trying to waste her valuable time and insisted on impossible deal. I immediately called her back and said that it was very rude and not professional to talk to the customer in such a tone. She began to accuse me that I behaved rudely at the first place. As soon as I heard this statement, I hung up the phone. She completely forgot that she works there because I pay her salary by being the customer at their dealership!My lease contract ends in six months and I was thinking to go back to take a new car from them. This dealer is conveniently located very close to my house. I'd rather spend time and find a friendly place, but I will not come back there after my todays phone conversation.

Matt

11 de nov. de 2015

The process was quick and easy. Paul was great. He became a friend very quickly and made me feel right at home. Thank you Honda of Freehold!

Hondaowner575757

9 de nov. de 2015

Never thought that my Honda service center experiences would be so Great! But each time my experiences have been wonderful. Often, George, my service guy can diagnose my problem over the phone when I explain the noise and problem to him which boggles my mind. He really knows his stuff. He is courtesy, knowledgeable, and makes sure my car is taken care of. It is never "over serviced." From brakes to routine oil changes, this is where I go and I wouldn't take my car anywhere else. I know it is in good hands, and believe it or not their prices are reasonable. You will never be told you need x,y & z when you don't. They help you maintain your car before you experience big problems. Because I have my car serviced here with George, I know this has actually saved me money due to care my car receives.

Face4eva

9 de nov. de 2015

I will never give this dealership my business again! I returned a leased 2013 vehicle to the dealership and requested a shuttle service back home, the salesman, Anwar, who was very accommodating offered me a ride but had to get approval from his manager Peter. Peter told him he cannot take me as that service isn't offered...funny thing though is when I bought the car and had to bring it in 3 times because the dashboard lit up like a Christmas tree due to an electronic error that they couldn't figure out the first two times shuttle service was offered then! My wife is coming out of lease shortly from her SUV and was looking into purchasing the new Pilot. If I do it will definitely NOT be from this place...my bus ride home afforded me the time to write this...

Jim Tamburro

31 de oct. de 2015

STAY AWAY from this scam dealership. After multiple phone calls and emails with Alexa Irizarry i was transferred to a nameless manager to finalize terms. The manager negotiated a final price but said I would have to agree to finance with them for a minimum of three payments, which I did. I filled out an online finance application and was told I was "tier 1" credit and agreed to come in to sign and pick up my car the next day. While making arrangements to pick it up the following day I was told there was a "miscommunication" and the price was now $2000 higher. That was an absolute lie. The only miscommunication was when they tell the public they are reputable. There is only 1 way to put a stop to this behavior and I plan on doing so formally. Do yourself a favor and don't waste your time with dishonest, stereotypical "used car salesmen" who need to lie to people in order to sell their product.

Happy Customer

31 de oct. de 2015

I hate shopping for a new car. Last week I bought a 2015 CRV Touring from Freehold of Honda and it was not only a painless but quite pleasant experience. My salesman, Mike Urso has such energy and if he didn't have an answer to a question, he went and got it. I left not only with a beautiful new car, but I got the deal I was looking for on my trade in. I closed the deal quickly and was out of there in no time. I highly recommend Honda of Freehold - ask for Mike Urso. He will change any negative stereotype you may have of a car salesman! Thanks Mike!

Adria

26 de oct. de 2015

Sales Anthony Guifredo and Phil Esposito and service George Otero are all professional, patient, friendly, knowledgeable men. This is my second experience there and would be back a third and fourth time. Thank you guys !!!! Adria Segal

Mordechai Eisenberg

21 de oct. de 2015

We worked with Parth, a friendly salesman who treated us with respect and professionalism. We came in to compare the Odyssey with similar cars from other manufacturers and Parth took us for a test drive and was extremely helpful with all the information we asked for and a lot we didn't even know to ask about. At the end of the visit, the manager came out to say thank you for coming. Thank you Honda of Freehold. This is what dealerships should all be like.

Petrock

18 de oct. de 2015

Made online inquiry for Honda Pilot. A quick response from the internet staff, forget her name. I was hit with a non negotiable higher price than most other dealers and all they worried about is "when am I stopping by". Next, when I asked about out the door fees, I was given a big number without a break down. I was told by internet person she no access to fees for a breakdown. Based on this response and my research best I can figure there was about 1,000 to 1,200 of nonsense fees they refused to disclose. I guess this treat is saved for the finance office mauling I've read about on other reviews. Oh well, we made out better at another dealership in west Jersey with basic outdoor fees and no games played.....This dealerrater is very useful shopping tool, do your homework before "stopping by" it gives THEM the leverage to reach into our wallets...

AAA

16 de oct. de 2015

Went there to test drive a car. Rajinder Kang was the sales person. Very disrespectful. The lady sitting upfront Rakheema Jordan: very disrespectful. Never visit this dealership ever again!!!!!

Joe D.

8 de oct. de 2015

Today I went to Freehold Honda just to look around. I was so impressed by my sales associate, Anthony, that I wound up purchasing a 2015 Honda Accord. The positive experience continued through the financial department. I would definitely recommend this dealership to all of my friends. (I went there because of a recommendation from a co-worker, and it was worth the trip!)

candd123

28 de sep. de 2015

I seriously regret buying my car from this terrible dealer. They made empty promises and have bad attitudes. My certified used honda did not come with an xm trial, a Second key, or an owners manual. Which was verbally promised,that when I come back for my plates I'd have it, but silly me had nothing in writing and I got shafted. My check transmission light came on after 3 months and I called to make a service apt. She said she would give me an appointment for over a week out. I expressed that it was crazy to drive with a light on for that long and I got hung up on, then a voicemail, then I got a very nasty woman who said I can bring it in any time but I'll have a very long wait time. Plus my sister was supposed to get a 250 dollar refund check for referring that never happened. Buy your car elsewhere and save yourself a headache.

A.W.

27 de sep. de 2015

Honda of Freehold works with you to get you into the vehicle you WANT. They have great sales people and great financial services. I will buy from them again in the future.

PeterL

25 de sep. de 2015

Michelle Miller was our sales person. She was very patient and took her time explaining everything. She did not pressure us and we felt comfortable with our purchase. We feel that we got a pretty good deal.

Umer1985

18 de sep. de 2015

I had the car since 2014 my car broke down on high way it need immediate rapir so I toad my car to near car repairs shop I paid 150$.the rapir cost me 450$.I called the company explain the whole thing they keep switching me to the different departments an finally they hang up on me next day I went to the dealership they said they r not going to pay for it even I had warranty cuz I suppose to call them before rapir I been paying full warranty for almost year manager was giving me attitude so for one month I paid $150 for toad $450 for rapir $400 for car payment almost 1000 $ for warranty didn't get nothing back.I'm returning the car back then just looked at contract I found I was 9000$ for interest an car was 8000$.I been robbed by these ppl I don't recommend any one to buy car from them

Very Happy Customer

14 de sep. de 2015

Although I had a 15 year old Honda CRV, still in good condition, I went to Freehold Honda just looking. Due to the great experience, I walked out a very happy customer with a brand new CRV lease. I was fortunate to get Joe Mallozzi as my salesperson. He was very helpful, professional,enthusiastic and very informative. Never having leased a car he worked up the numbers and spent the time to make sure it was what I wanted. I would highly recommend Joe Mallozzi & Freehold Honda to anyone looking for a pleasant, stress-free car shopping experience. In fact, based on my experience, my friend decided to purchase a 2016 Honda Fit from Joe Mallozzi as soon as they are in stock.

Petros

13 de sep. de 2015

This dealership has lots of hidden fees.Some of the hidden fees that come to mind are:1. documentation fee2. vehicle delivery fee3. internet fee (yes internet fee)4. total loss protection fee (TLP fee)5. bank fee6. DMV7. taxes (I was leasing the car but they calculated the tax on the total MSRP price of the car).There were more hidden fees but I can't remember their names. I asked them to give me the paper that listed all the hidden fees, but they just showed me the paper and then took it away from me without letting me understand it or even keep it with me.I recommend that people stay away from this dealership.

Someone who just recentlly bought a car here

8 de sep. de 2015

The sales representative, Michelle Miller was extremely friendly and out going from the beginning, making for an overall good experience. Negotiating the price with the sales manager was a little difficult but overall good experience would definitely recommend to someone else.

carcar

2 de sep. de 2015

Absolutely horrific service! If you value your health and time stay away from this dealership!!! No amount of savings that they advertise will prepare you for the absolutely horrific, incompetent, rude, could care less attitude, service you will experience once you purchase your car from them. From top management down to the sales men, the attitude and incompetence is unlike I have ever experienced, EVvvvEeeeRrrr!!! The finance will tell you that you have to sign docs or else you can't leave with the car and then to find out there were all optional as well as extra charges on the contract. SAVE YOURSELF, GO SOMEWHERE ELSE and avoid this deanship entirely!! This dealer is a scam and fraud...If you want to gamble with your health and money then go ahead but don't say i didn't warn you!!

maamosaad

29 de ago. de 2015

On August 13th, I reached a deal with a salesman on a cash deal for a Civic. After consulting with the sales manager, he agreed on the price and asked in return that we agree to finance in order to help them earn a $500 incentive from Honda. The salesman made clear that we would need to make only three payments and then could pay off the balance without penalty, resulting only in an additional $20 in interest. After waiting for at least two hours to meet with Derek, the finance manager, we were presented with a contract that showed a higher cash price, but he explained that the incentives make it equivalent to the agreed upon price. Unfortunately, I did not realize until the next day how we had been tricked. Approximately $1570 had been added to the price agreed upon with a rebate of $1200 yielding a net increase of $370 on the price we agreed to pay. We were also given a 4.2% APR while Honda was offering 0.9%. The next day I walked into the dealership and confronted Derek about the problem. He seemed to understand what I realized, and brought in a salesman (not a manager or even the salesman that I dealt with) to discuss the problem with me. He insisted that I "got a good deal". When I found my salesman in the sales manager's office, I asked him to confirm the details of our agreement, which he did. The manager would only say that I "got a good deal" and was deaf to my explanation. I would caution all potential Honda drivers to avoid Honda of Freehold. I personally feel that my verbal agreement was not honored and I ended up signing a deceptive contract after waiting an unacceptably long time, whether intentional or not. At the very least, the management of Honda of Freehold seems to be more interested in pushing finance agreements and fleecing their customers than in selling cars and satisfying customers.

Rich

29 de ago. de 2015

Purchased a 2012 Honda CRV from this dealership on 7/31/15. The car was very nice. Only has 21000 miles with a few minor dings and scratches. When we went to sign the paperwork did not realize that they added over $1,500 in charges that were for supposedly internet fees and I don't remember what else after we asked several times about the cost of the vehicle and thought it would be what we saw on cars.com Beware if you buy from this dealership as they don't even explain all the costs to you. Did not have any trouble selling the car to us. The finance manger was a nice guy but a fraud. I know we were the last deal of the day late on a Friday night, but they obviously didn't care about anything except making the sale for the end of the month. I will not spend one more cent at this dealership as I will take my service to Hamilton Honda! Also, it took them almost the full month to call us to say the title and tags had come in. Never called us about a passenger side tail light that was negotiated in the sale to replace. I had to call them for them to tell me that they would order it and were confused about what part they had to order. Would have thought that they would have contacted us if that were the case!

Alforev

28 de ago. de 2015

I cannot praise this dealership enough for their fantastic customer service. I went in there uncertain and with little hope of getting the car I wanted. My goal was to get myself an SUV and not to be in tremendous debt. I assumed that all I could afford was a base model CR-V or a used vehicle. Kevin was phenomenal at listening to what I wanted and he was honest and an absolute pleasure to talk with. My dream car was an EX model, and I left yesterday with that dream car because of Kevin and management working diligently to ensure that I left there beyond happy. I have visited many dealerships - Chevy, Toyota, Ford, Volkswagen, etc. and I left each one of those miserable, unable to make a deal for a car I was interested in. I always felt like I was being ripped off at the dealerships. I have never been to a dealership where there was no stress or pressure until being at this Honda dealership. The CR-V sold itself with its amazing features and I could not be happier with the entire experience where I left with a perfect car that I never thought I'd be able to afford.

InvisibleWoman

28 de ago. de 2015

Went in knowing exactly what I wanted to look at and test drive. If I liked it, I was planning on leaving with a car that day, paying CASH. After browsing the showroom, I was never approached by a sales specialist. Instead my fiance, was approached, introduced, and spoken to. As for myself, I was left standing there on the side lines as if I was invisible. After my fiance told the sales associate it was not he who was purchasing the car and would have no say in the matter, I was give an "oh" and a quick "hi." Coming from a corporate business world, I expect a polite introduction and a handshake (not a limp girly hand grab). Handshakes say a lot about a person. After the awkward introduction and looking the car over, I wasn't thrilled with the body style. Before probing to find out about what I wanted exactly and perhaps some alternatives, I was spoken over and found it hard to get a word in edge wise. I was told he "knew exactly what I wanted" and "would make me an offer I couldn't refuse." Two key phases that just scream typical car salesman. I ended up leaving with out test driving anything because they couldn't locate "the guy" with the key and waiting around was just way too long. Upon attempting to leave, the associate was practically begging for me to stay, whining "what can I do to get you to buy today" and kept running to the manager's office to only come out saying the same old thing. Perhaps he was new and asking advice on how to land a sale, but it was awkward that he kept disappearing and we were left standing there wondering why he needed to step away. Ultimately, it became uncomfortable and I walked out the door while he was still talking.Later that day, I received a call inquiring about my interest in a Honda. I was surprised since I never gave my number, only email. I emailed the woman to request my preference of contact as email only and to ask how my phone number was obtained. I never received a respond.All in all, I went down the road to a different dealer and completed my purchase elsewhere. I am disappointed with the lack of respect and training needed to secure a business deal.Advise: Train your associates on business etiquette and avoid typical car salesman lingo.

HondaFreeholdTerribleService

26 de ago. de 2015

Management is rude. Completely unorganized. Did a lease/trade June 19, 2015, part of the deal was for them to pay for the last payment on old lease, here we are August 26 they have still not settled the debt. When this issue was taken to management, not only was I lied to but the manager was rude. He stated that he didn't have time to address the issue because he had customers... what am I? Not a customer? Unbelievable, clearly they do not understand the concept of CUSTOMER SERVICE! Lost my business and will not be coming back to this dealership again.A lesson for Honda of Freehold "NEW MANAGEMENT":Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.Customer service is meeting the needs and desires of any customer. Some characteristics of good customer service include: Promptness: Promises for delivery of products must be on time. Delays and cancellations of products should be avoided. Politeness: Politeness is almost a lost art. Saying 'hello,' 'good afternoon,' 'sir', and 'thank you very much' are a part of good customer service. For any business, using good manners is appropriate whether the customer makes a purchase or not. Professionalism: All customers should be treated professionally, which means the use of competence or skill expected of the professional. Professionalism shows the customer they're cared for.

DrA

25 de ago. de 2015

I spoke with Corinna Vega,,the business development representative, and told her that I have a 2013 Honda Accord with 6 months left to my 3 year, 36k mile lease. I explained that I have 57k miles (21k miles) over the allowable mileage and I still have 6 more payments left of $225 each month. I told her the condition of this car and asked her if it would be possible to get out of this lease without paying the remaining payments and the over mileage if I purchased a new Honda CRV EXL. I said I wanted to pay the $28k price that the Edmunds site quoted. She said I would have to bring the Accord into the dealership to have it appraised.I went to the dealership and explained my situation to the sales manager, Bob. He said he would do an appraisal on the car and let me know if he could make the deal. After the appraisal he said he would be willing to do the deal exactly as I had explained it to him as long as I picked out the car that was in-stock. After I picked out the colors, he said that I misunderstood him and that the new price would have $4500 added to it since he was losing that amount to get me out of the lease. I could lease the new car at $557/month if I wanted. I told him that he lied to me and that I would leave him negative feedback.

Marianne

22 de ago. de 2015

Mr. Kevin McKenna provided outstanding service with minimal discussions in negotiating final purchase price. Vehicle was ready without delay and experience the quickest time ever in financing department. Highly recommend.

WWB1

15 de ago. de 2015

Absolutely horrific service! If you value your health and time stay away from this dealership!!! No amount of savings that they advertise will prepare you for the absolutely horrific, incompetent, rude, could care less attitude, service you will experience once you purchase your car from them. From top management down the attitude and incompetance is unlike I have ever experienced. From issuing the title in the wrong name and telling us to then fix it ourselves, 9 phone calls and emails later, got the general manager to agree to fix it. But with a major attitude to match. More than 2 months later, still don't have the corrected title. When trying to schedule service for an oil change, I was told I had an appointment. When calling to re-confirm, trying to get through, calling 6 times, they said the person never made the appointment to begin with. When we reported that the seal on the driver side is broken the technician said, "there is nothing we can do about it. I have the same car and have the same problem. I feel your pain". He continued to say that, 'others have reported the same issue but there is nothing we can do about it". He refuses to even take a look at it. Save yourself, go somewhere else and avoid this deanship entirely. If you are their client report your experience to the Honda headquarters.

satisfiedcustomer

14 de ago. de 2015

I recently leased a Honda Accord from Honda of Freehold. My sales representative, Anthony Guifreddo was terrific. I received stellar customer service. He made the entire process an easy and pleasurable one.

Satisfied Customer

14 de ago. de 2015

I have leased two Honda Accords from Honda of Freehold and been very happy with both vehicles. I had the pleasure of working with sales representative, Anthony Guiffredo this time around. He took the time to really listen to my needs and helped to make both the negotiation process and delivery of my car painless and enjoyable. I would highly recommend his services to anybody who is looking to lease or purchase a Honda Accord.

VF

7 de ago. de 2015

Mr. Myers is a great rep. who made a big difference in my car decision,he was able to help me choose the right size vehicle to suit my kids and I . Thank you Mr. Myers and God bless you!!!SincerelyV. Fynn

GRANDMA JOAN

5 de ago. de 2015

My daughter and I went to Honda of Freehold a week ago to look for a new car for me, as the one I was driving was 14 years old.Kevin McKenna was our sales representative and took very good care of us. I purchased a certified preowned car with very low mileage and am very happy with it. The entire deal was done in one day with Kevin's help. Joan B.

jamarino

4 de ago. de 2015

Dealer promised and continues to advertise free oil changes for the life of your car when you purchase at this dealership. Service does not deliver on this promise. Tried to charge us twice for oil changes.Service manager poses as a sales managerand tells us the offer is not valid.Do not purchase a car from this dealership and think you're getting free oil changes!We will be going elsewhere for our service on our Honda.

hondaaccord

2 de ago. de 2015

Got a good deal for fixing the bumper which had issues during purhase. Bobby Spann (Sales), Joe Koedros (Sales Manager) need special appreciation from my side for helping a lot. I am very happy and would recommend this dealership for anything from sales to service. Earlier, I had written a bad review but take it back definitely.

Chandra

2 de ago. de 2015

Got a good deal for fixing the bumper which had issues during purhase. Bobby Spann (Sales), Joe Koedros (Sales Manager) need special appreciation from my side for helping a lot. I am very happy and would recommend this dealership for anything from sales to service. Earlier, I had written a bad review but take it back.

Irate Customer

31 de jul. de 2015

Horrible experience from the nasty receptionist to the unknowledgeable sales person! Never buy from them

Jon

30 de jul. de 2015

Service department is fast And reliable. I was in and out with no issues.

Happy Customer

30 de jul. de 2015

I came in to get my car serviced and had to bring my kids. The waiting area has a great kids room so my kids were able to play while we waited. The service was fast!

Dan

30 de jul. de 2015

Was able to get my car serviced without an appointment. Staff is nice.

Sarah

30 de jul. de 2015

From buying my civic to having it serviced the staff at Honda of Freehold has been fantastic! Everyone is so friendly and helpful!

Steve

30 de jul. de 2015

The service department is very helpful and the waiting area is very nice. I cane in to get my oil changed and the wait time was not long at all. I was in and out.

Janet

30 de jul. de 2015

Great service department. everyone is very friendly and the quality of work is great.

SR

29 de jul. de 2015

I was given a spiel that my sales rep. includes his cell phone because he wants to be the most helpful and available to his customers as possible. Yet, I had a really hard time getting into contact with him - voicemails at the office, emails, and text messages/calls to his cell phone. I was told that they had a car in stock for me, but when I returned the same evening I waited 30-45 min just for him to tell me he read his stock sheet incorrectly and they had the manual not automatic version. I returned another day and had to sit for two hours to be told that I would not be able to be helped in the time I had left. I was promised that if I took the morning off work the following Monday, I should be "out of here by 10 am". I was there 9 am opening and sat around till 9:20 am when I got fed up and was only then informed me that he had me waiting because he was trying to get me a good price on a different car. I ended up sitting there till about 2/3 pm when all my paperwork was finally ready to go. I had a number of questions that I repeatedly asked the sales rep. who first did not get back to me for 2 days, then promised to answer those questions by the following morning and never did, then when asked in person he would only answer a couple questions at a time after repeating them over and over (he kept going back to "find out" about the next question and then would try to move on to something else). I had specific financial scenarios I was looking at which he asked his manager to personally answer for me due to his time constraints. By that time I had to leave for another commitment, having been sitting there for 2 hours under the impression that most of my sales process had already been completed and I was ready to go into financing pending these questions answered. The manager made a big show of how he would answer my finance questions over email "within 10 minutes". Never happened. When on my 5th visit for which I had to take the morning off work (and eventually the whole day since it took so long), I finally did finish the process, Frank changed what he said about my grad rebate a number of times. In a previous visit he told me the grad rebate I asked about was only for financed vehicles, not leased. Wrong - website says it clearly. Then he told me my grad rebate does not apply because I went to a school in England, though it is US accredited. Then he came back and asked for my diploma citing that "you know what, I'm going to try to get you that grad rebate". In actuality, the financing office informed me after that Frank "misunderstood" and that I was in fact always on the grad rebate which is why though I expected lower payments after this rebate, the number stayed exactly the same since it was calculated using the grad rebate all along. This also means Frank's show of kindness that he would "try to get me the grad rebate" was a deliberate manipulation. I was aggravated and told that the finance rep. understands my frustration but sales reps. just don't understand the finance portion of it and "what can you do". So basically telling me that the customer has no other recourse then to accept that he/she will be given incorrect finance info from a sales rep. and only after they've already signed the initial documents to begin a purchase/lease and then gone in to the financing office will they find out otherwise. I was given a stream of documents to sign quickly and I tried to read them thoroughly but the finance rep. kept trying to hurry me. I am on a lease and they stated in the contract that the car's current odometer reading was at 21 miles, when I had seen it was on 88. Finally, when I asked about a total loss protection agreement I was signing, they acted like it was a complimentary benefit offered by Honda when I saw later that it was an "optional" benefit I purchased for over $300. This was my mistake for not combing over more thoroughly but at that point I was so on edge and missed it, which I deeply regret.

odyssey 2012

28 de jul. de 2015

Sean was my salesperson and was a pleasure to work with..made us feel comfortable and was also willing to listen and able to reason with since we weren't sure if we wanted to lease a new vehicle or finance a lease return ..recommend him for sure

Stanley Hammer

25 de jul. de 2015

Mr. Mahmood was up front with me. He explained it all and was very honest. He made a deal that was good for him and also good for me. I recommend anyone looking for a car lease or buy see him. I leased the car.

Jeris1949

22 de jul. de 2015

I was able to turn over my 2013 Honda Accord for a newer Honda Accord with the help of Sean turner the sales rep..We were able to work out a deal that was beneficial to me and I guess the dealership..It took a while but it was worth it. The deal was accomplished bascially the way I wanted to get a new Honda and return my other Honda...After the deal was completed I was shown what the dealership was offering to new car buyers. Free oil changes, Loaner cars and the dealership will pay the last four payments on the lease. To My amazment all that was free..So far I'm really happy with my new Honda which I know are really great cars..J.Shaw

Josh Gurian

21 de jul. de 2015

Frank was the best salesperson I have ever encountered. The stigma of the push, sleazy car salesman was non- existence as Frank was extremely professional, caring, non-pushy. The Sales Manager Vinny was absolutely terrific. A perfect duo these two made. The product knowledge was outstanding and I left with a vehicle that day. Not once did I feel pressured, the dealership was beautiful, staff was friendly. All I know is that when it comes time to purchase another vehicle visiting Honda of Freehold is a no brainier. A true pleasure doing business with them. Thank you Frank, Vinny, and everyone else who made this the best car buying experience I have ever encountered. -Josh Gurian-

joshnj82

20 de jul. de 2015

Words cannot express the experience I had at Honda of Freehold. My salesperson Frank and his manager Vinny were truly exceptional. It was beyond a pleasure doing business with them and I will continue to do business at this dealership. Never thought I would be so happy with a car salesperson before but Frank wasn't your typical car salesperson. He was caring, honest, and just an overall pleasure to work with. The staff at H.O.F are amazing and I will recommend this dealership to any friend or family member with complete confidence. Thanks to everyone at this dealership. A true pleasure doing business with this dealership.-Josh-

yana123

14 de jul. de 2015

I came in for service on my vehicle, 25K service, at 7am Wednesday. Following Saturday, I used my car for grocery shopping and while loading the trunk noticed some new scratches. At first I thought that another car scratched my bumper on the way out but on closer inspection noticed the scratches, which were bad enough to take off paint, had been painted in. NO HIT AND RUN WOULD PAINT IN SCRATCHES!!!! We called Saturday but service was already closed. Finally, reached the manager on Monday and brought the car in on Tuesday only to be told that they don't carry paint, don't do touch ups, then later that the mechanics don't have access to the paint. Why are you lying to us? The worst part of the whole ordeal, the one that leaves a bad taste in our mouth, is that you damaged our car, covered it up, and then lied.

bignic41

8 de jul. de 2015

hello my name is Nicholas marsella I came into the dealership looked at a car and bought it for 16,400 paid cashI was told by the salesman Ron that I had to buy extra insurance I did not want to buy the extra insurance I was all ready spending a lot of moneyhe said I had to it was nonoptional he also said I would get free oil changes and car wash for as long I owned the car if I bought extra insurance we are not hard of hearing me and my wife both heard him so we leave a she comes back for the free oil change car wash everybody treats her like a idiot ron denies what he said why for any reason would she show up for a free oil change if we were not told to comeand I want my money back for the extra insurance because on the contract next to the price of the extra insurance it says OPTIONAL HE LIED ABOUT OIL CHANGES AND EXTRA INSURANCE WHAT I DON,T GET THE CAR WAS ALL READY SOLD why take more of my money read all bad reviews before even going there

amuratore

7 de jul. de 2015

I had a great experience. I bought the new hrv and everyone was nothing but healthy and friendly. Phil was very knowledgeable about the new car and made my decision easy

hondaaccord

3 de jul. de 2015

It was a horrible experience and a delay for hours together anytime. The managers think they are above all and do not have enough courtesy to engage customers. I had a bitter experience in purchasing a pre-owned car which had some defects which could not be identified. They waited till the contract was signed and then started an argument that we have signed the contract and we cannot do anything. Upon insisting they agreed to pay half for the defect.PLEASE DO NOT GO THERE

blev

23 de jun. de 2015

I wish I could give them 0 stars at all as my experience with them was atrocious. At first I was there to see lease prices on the same version of my car, I have a '12 accord coupe v6 and looked at a new '15 version. They offered me close to $500 on a $31k car where I could pay that for a german luxury car. Second of all what really griped me was that I came in a week prior to this review due to my driver side window button being broken (it popped out of the socket) and I could not close the window. The blonde haired woman (who was very rude to me) assured me at the end when I was told that the part was not in and would be in by Thursday. It did not come in until Monday. She also stated that since I was under 36k miles and 3years that all this would be covered under warranty. I came in car was serviced and at the end I was charged $325 for the part and service. I discussed this with the service rep that help me who's name is George 649808 and said that he cannot do anything about it and that it cannot be covered under warranty since it is physical damage. There was no explanation except for the fact that its physical damage and that nothing could be done even though I argued for a little bit of time. I will not be going back to this place ever, I would've gotten the 4th car from these guys but this new management is absolutely horrible. They lie their way through the whole process. I'll just get my new car and service from DCH honda in Old Bridge.

2roemers

23 de jun. de 2015

The salesman, Ron Toplitzky, was very thorough about the deal.When we picked up the car he went thru all the functions of the car, and set up the Bluetooth for our cell phone and radio.We were kept informed on the status of or car since one with our options was not availableon there lot.The sale was a pleasant experience. I love my Honda.

Adel

11 de jun. de 2015

I purchased, lease, from Honda of Freehold. Dan Timmerman was my salesman with whom I received the utmost curteous and helpful dealing alongwith the friendly manner.

papermandennisatyahoo.com

4 de jun. de 2015

I purchased a car from Honda of Freehold. My salesman was Dan Timmerman. I found this gentleman to be extremely helpful in purchasing my new car. He directed my needs to the right vehicle, at the right price. He was courteous, knowledgeable, and friendly. The total experience was made effortless and pleasant to me and my wife. We would certainly purchase another vehicle from this distributor.Dennis Paperman, Marlboro, NJ.

Dennis Paperman

4 de jun. de 2015

I purchased a car from Honda of Freehold. My salesman was Dan Timmerman. I found this gentleman to be extremely helpful in purchasing my new car. He directed my needs to the right vehicle, at the right price. He was courteous, knowledgeable, and friendly. The total experience was made effortless and pleasant to me and my wife. We would certainly purchase another vehicle from this distributor. Dennis Paperman, Marlboro, NJ.

johnfh75

2 de jun. de 2015

Had many issues with purchase. Dealership GM Rich made things right. Changed a bad experience into a good one. Anyone with an issue should try to resolve it.

HarpreetG06

1 de jun. de 2015

Raj was awesome during our car negotiation. He understood our needs, and helped us come to agreeable terms for our brand new Honda Accord EX-L V6. Really appreciated the organization, and ease with which the whole transaction went through. Will be looking to Freehold for our next car as well!

Edorso

31 de may. de 2015

I contact Honda of freehold about a specific car I wanted. They told me they had it in stock and would be waiting for me, this was on Friday. Drove all the way up there that Saturday. They had me wait around for a long time. Then told me they actually DONT have the car in stock. I stood up and walked out. I will not give my business to xxxx that lies to get me in the door then keeps me waiting around. I am working with another Honda dealer and am much happier!

james3459

28 de may. de 2015

I recently leased a brand new 2015 Odyssey from this dealership, turning over my 2012 Accord which was also purchased from the same dealership. The experience of both transactions was nothing short of perfection. Both times I was treated like my decision to conduct business with them was the most important to not only me, but them as well. I have never been treated so fairly as I have been at this dealership. My appreciation and thanks to my salesman, Anthony Guiffredo. Anthony is a no nonsense kind of guy, with none of the usual sales pressure tactics you always expect when buying or leasing a car. Anthony is very knowledgeable in the product, as well as the processes involved in completing your transaction, and I left the dealership not only with a new vehicle, but I truly believe a new friend. Great dealership with great staff. Once again, thanks Anthony!

bassman69

27 de may. de 2015

I worked with Fred Kaplan. Always makes car buying a pleasure. Second time I have dealt with Fred. I highly recommend him to anyone buying a car.

Tara Antony

27 de may. de 2015

I purchased a Honda Accord coupe back in February from this dealership. I got a flat tire last night. Called Honda road size assistance. Tow truck came, got ready to change the tire but could not find the key to unlock the tires. We looked everywhere looks like the dealership failed to put the key in the car. Not only that, there were parts missing for the jack! Since it was ten at night I had no choice to get towed home. Not through Honda road side because they only tow you to the nearest dealership, even if it's ten at night and the dealership isn't open. In the morning I called the freehold dealership to see what my options are. They did not even apologize and told me I had to take it to the nearest dealership. Since I was in Bensalem pa, freehold was not close. I explained to them I will be charged for them swapping out my locks. I shouldn't have to pay for that since they forgot to provide the key. They said I should just go ahead and pay it and try to contact sales to see if I can get reimbursed. My dad called them also to complain about this issue. He was informed they are under new management since I purchased the car and did not have the records for previous purchases. My dad tried to talk to a manager but he was told currently there is no one that carries the title sales manager. Finally the person told my dad he would speak to someone and call him back. He has yet to call him back. I am extremely unhappy with this dealership! Go elsewhere people!

Tara89t

26 de may. de 2015

I purchased a Honda Accord coupe back in February from this dealership. I got a flat tire last night. Called Honda road size assistance. Tow truck came, got ready to change the tire but could not find the key to unlock the tires. We looked everywhere looks like the dealership failed to put the key in the car. Not only that, there were parts missing for the jack! Since it was ten at night I had no choice to get towed home. Not through Honda road side because they only tow you to the nearest dealership, even if it's ten at night and the dealership isn't open. In the morning I called the freehold dealership to see what my options are. They did not even apologize and told me I had to take it to the nearest dealership. Since I was in Bensalem pa, freehold was not close. I explained to them I will be charged for them swapping out my locks. I shouldn't have to pay for that since they forgot to provide the key. They said I should just go ahead and pay it and try to contact sales to see if I can get reimbursed. My dad called them also to complain about this issue. He was informed they are under new management since I purchased the car and did not have the records for previous purchases. My dad tried to talk to a manager but he was told currently there is no one that carries the title sales manager. Finally the person told my dad he would speak to someone and call him back. He has yet to call him back. I am extremely unhappy with this dealership! Go elsewhere people!

Frank Panzino

25 de may. de 2015

Thank you salesman Fred Kaplan. I had the pleasure of working with Fred Kaplan 3 different times leasing accords, this time I leased my honda accord sport. He was always great to work with .He is very knowledgeable and courteous. I was very comfortable with Fred and there was no pressure. I would highly recommend Fred professional assistance to anyone in finding their new or leased car. THANK YOU Frank Panzino from Carteret N.J.

Mccann Erin

19 de may. de 2015

A great team all around! From sales to service department. It's my 3 car I purchased from freehold Honda. I would recommend my family and friends

happyhondaowner

12 de may. de 2015

I purchased a new Honda Civic here and I'm glad I did. I had been to a few other dealerships, and this one wasn't pushy, and my salesman was excellent. If you do go there, ask for Frank. He is the only salesman that explained all the features before we went on the test drive. Only change I would make, is the other dealers had doughnuts for their customers. This place only had vending.

Spitfire

11 de may. de 2015

Daniel Timmerman was our salesman. He was very patient with all of my questions about purchasing the Honda Odyssey Touring Elite. I found that Honda of Freehold is more customer oriented than another Honda dealer I have dealt with in the past. I am confident to recommend Daniel and Honda of Freehold to any of my family and friends. Keep up the good work Daniel and Honda of Freehold.

Dan

8 de may. de 2015

Purchased a new accord the salesman Kevin Mckenna was very professionial answered all my questions. The day I picked up the car he had it parked outside and ready to go. Mr. Mckenna went over all the vehicles tech package and even paired my phone to the vehicled entertainment system. Overall a good experience.

RichF.

8 de may. de 2015

The Good : My salesman was excellent. He really knew his product. I had been to a few other dealerships, and he showed me a few things the other guys didn't. The free oil changes and car washes also set this dealer apart from the others. The ok : There was no music in the store, and I could hear the other couple near me trying to negotiate the car they where buying, and some of the personal information. It was the only store that didn't have music on. The bad: It took almost 2 hours to get into the little office to sign my contracts.

julesxtine9985

18 de abr. de 2015

I had a wonderful experience at Honda of Freehold with Steve Colosi. He had such a pleasant demeanor & I would definitely recommend him if you are looking to buy a new car! Thank you Steve!

Pnimish15aprr

17 de abr. de 2015

I wish I could put zero rating star but minimum is 1 star. So here is my best day started with worst person- Raj. We stopped by to check model and pricing of Honda CR-V EX on weekday morning and ended up hitting this Sales Rep. He brought us in muddy car lot to show the vehicle and once we Okayed, he disappeared to get a key for 15-20 minutes left us in CAR LOT. When we asked for the pricing, he ended up giving us unrealistic high price for EX model. The worst part is, when I asked to show some decency in pricing to even consider buying (yes, because internet gives you enough pricing details as it is no longer secret pricing myth), he offered $20-50 less. Like I was in farmer's market and asking to give us reasonable price so he did offer that much to take care off for vehicle sells for roughly $28,000 on road. He offered $29,292 for CRV-EX on road without any extra package involved and offered us $20-50 less at the best. Good part is, we left Raj immediately (and never looking back to Freehold Honda) and ended up buying CR-V EX (same model and on same day) at Academy Honda of Old Bridge, NJ for $27,500 on road!

Aleks Shap

15 de abr. de 2015

I had the pleasure of working with Frank Digironimo to lease my Honda Civic. I had worked with a previous person at another dealership and he turned me off to car leasing. Frank completely changed my perspective of a car salesmen. He was a joy to work with . He was a good listener and he was open and honest. No pressure at all!! I ended up leaving with my 2015 Honda Civic and I have been happy ever since. Aleks Shap

Jay

14 de abr. de 2015

Dealing with the sales guy (Sean) a few weeks ago was very pleasant. I had a good feeling about Honda of Freehold - until today when I went to pick up my car.After signing an agreement for my new accord lease (and waiting an extra week for the car to come in) I went to pick up my new accord from Honda of Freehold today, having agreed upon price already with all paperwork taken care of.The manager (Joe) called me into his office to tell me that they can't honor the agreement due to credit score (which they already ran 3 weeks ago!). My feeling is that this is how they run their business, not bothering to check if you qualify for the quotes they give you, thinking that if they hike the fees at the last second you won't walk out the door.

Cheryl

8 de abr. de 2015

I had the pleasure of working with Anthony Guiffredo to purchase my Honda Pilot. I have to admit.....I came in ready to fight the fight!!! I had worked with a previous person at another dealership and he turned me off to car buying. Anthony completely changed my perspective of a car salesmen. He was a joy to work with . He was a good listener and he was open and honest. I felt as if we were on the same team trying to win the game together. He was very professional and extremely easy to work with. No pressure at all!! I ended up leaving with my 2012 Honda Pilot and I have been happy ever since. Hats off to Anthony!!

GSA

2 de abr. de 2015

We were looking for a late model used car last week, and got a great internet price quote from Honda of Freehold. Daniel Timmerman was our salesman, who provided us with quick, professional and courteous service. Daniel arranged for our test drive, a quick quote on our trade in vehicle, and searched for any extra bonus or rebate we might be entitled to. The only drawback to our buying experience was the extended wait time to complete our paperwork, which was most likely because we were shopping on a Saturday morning. Daniel had us out the door with our new car at the internet price we were quoted the same afternoon. I would highly recommend Daniel Timmerman for anyone shopping for their next car.

G. Anderson

2 de abr. de 2015

Daniel Timmerman was our Honda of Freehold Salesman this past weekend when we were looking for a late model, low mileage used Hyundai. After finding a great Honda of Freehold internet price quote, we arranged with Daniel for a test drive and a price quote on our trade in. Daniel was professional, courteous and efficient in getting us the deal we wanted on the vehicle of our choice at the internet quoted price. Daniel also took the initiative to check for any bonus or rebate we might qualify for, and had us out the door in our new car that same afternoon. I would highly recommend Daniel to anyone wanting professional assistance in finding their next new car.

Multi-car owner

25 de mar. de 2015

I purchased a certified pre-owned vehicle from this dealership recently. Thanks to Dan T for making this a pleasant experience, he helped me get a good deal and get the process completed in a timely manner

Mike

7 de mar. de 2015

I've been purchasing vehicles for the last 35 years. I want to let everyone know my experience with Joe was the best ever. He was extremely professional and answered every question, I was in and out of the dealership in less than two hours. That in itself was amazing! Again, thanks for everything Joe and have a great day. Mike Russo

Tom

2 de mar. de 2015

Honda of Freehold gave me a horrible experience. I was buying my fourth Honda but the first one from this dealer and will never go back there. I would have walked away except that they alone had in stock the model and color I wanted. Negotiations lasted 6 hours over 2 days and were full of lies and deceptions. During those 2 days I got advertising calls from the same dealer on my answering machine making offers the salesman would not honor. I met five or six staff persons while I was there, and all of them were either evasive or conniving. There is something very, very wrong with the way this dealership is run. Honda surveyed me and I told them straight out. Buyer beware.

FBS

24 de feb. de 2015

I want to thank Ron Teplitzky for his kindness and professionalism. He make me forget all the difficulties I went through during the 6 months of waiting for the car. He, when he took over my file, during the few days of dealing with me kept me up to date and answered promptly to all my calls. He is really a good assets for the company.

Hondaguy

23 de feb. de 2015

I recently visited Honda of freehold service department to service my vehicle. I must say the new service manager Rich was great. He was very hands on and involved. Not just some guy behind the scenes. Everyone was very friendly and the service was quick and affordable. Very convenient; I will definitely be referring my family and friends. See you at my next oil change!

Tompenn22

20 de feb. de 2015

I dealt with Steve and his manager Rich Sabatino. If you are thinking of having your vehicle serviced here I strongly recommend you consider going elsewhere. I was treated with no respect after spending $2,000 on a repair bill. I will definitely never go back nor recommend anyone to go to Freehold Honda. Please be aware, very unfriendly. I will Never return after purchasing three car here.

unhappy buyer

18 de feb. de 2015

I received an emailed price from Honda of Freehold that was $1000 less than their competitors. Little did I know that they would add in close to $1500 of extra fees, lowball my trade by over $4000 from anyone else (including the on-line trade quote from their website), price the maintenance contract $800 higher, and hold me hostage by not giving me back my car keys. So, they weren't $1000 lower on a CR-V, they were more than $5000 higher and wasted my valuable time with their games. I have had a lifetime of car buying experiences and this was far and away the absolute worst. And, I might add, I have a fair price and will be buying elsewhere where I had a pleasant experience.

Lulu

18 de feb. de 2015

On our last visit to the Honda of Freehold dealership to lease a vehicle for my husband we were shocked at the unacceptable attitude of LOU HERNANDEZ the General Sales Manager of the dealership. He was arrogant and impolite. He was chewing gum contemptuously. He was rude and talk to us in high and irritated tone. We have never seen such disrespect to customers before.

Mike J

13 de feb. de 2015

Ron was excellent - no complaints. Finance guy left me feeling bad about the purchase. It wasn't that two banks turned us down but his approach came across scolding to me for putting so little down and having other debt. While we had a good credit score our other debt made it difficult for him and was got financing at 6%. I already struggled with spending the money and his contact being our last at your dealer put a damper on the whole experience. Also cleaning the used car should have been done before the sale.... they did an awesome job, but the sale already took way to long to complete. We were there from 9:30 - 3:30.

sandflea63

9 de feb. de 2015

Leased a vehicle 5 months ago, beginning of Sep. Took them 5 and a half months to register the vehicle. They had messed this up so badly. After my temp license was about to expire, I called them almost every other day asking, do you need anything, do you need us to do anything, and was told that everything looked good, was fine, no red flags, they were just behind in registrations. After waiting for almost 2 months, Nash the finance guy, says " I think we forgot to get copy of back of license, that might be what the problem is." I do remember the night we leased vehicle, they did ask for our licenses saying they were going to make copies of front and back. I had cosigned with my daughter. So we sent him the front and back of licenses thru a text message. He said we should get plate in a week or so. After a week or so, and still no plate, I started calling again. I was then directed to Lisa in registrations. She told me she would look into it and call back, which she never did. Took about a week to get back in touch with her, as she never answered phone or returned my phone calls after leaving a message with her every day. She told me she didn't know how to register a car in DE and also after checking into it she said the dealership didn't really want to have to pay 3.25% tax to register in DE. Before I went and got temporary registrations myself in DE, out of my pocket, I was concerned about getting tickets from police because of driving without being registered. I insisted that I have a letter showing that dealership would pay for any type of expenses I incurred because of this. Got a xxxx email from Mgr, saying dealership would cover any tickets for not having vehicle registered only if that was the only reason we were pulled over. That was so lame, not my fault he had an inept staff that didn't know how to register vehicle correctly. Lisa is no longer employed there and I have been dealing with Vanessa for less than 2 weeks. Vanessa got the job done in less than 2 weeks. She is wonderful as was my salesperson ann, who even after leaving the dealership was still concerned about our situation and problems with this dealership. In comparison, I just leased a vehicle for myself at Price Toyota in New Castle, DE They got my new car registered in less than 2 weeks. I give them a 10+ and Honda of Freehold gets a -10, except for Vanessa and Ann they get 10+. So even tho everything is ok now, just thought I should post, so this dealership won't keep making mistakes and do this to someone else. Also I had previously contacted Honda Corporation and started a complaint claim with them. Hopefully this dealership will do things correctly from now on.

Anastasia S.

28 de ene. de 2015

We are Honda people and love our Honda products. On January 24, 2015, we came to the dealership to purchase a 2015 Honda Accord EX-L V-6. We were given a lot of personalized attention. Joe was our salesperson. We found his friendly professionalism to be very satisfying as he guided us through the sales process in a consistently friendly manner. He was easy to work with, understood our needs, showed us all our options, and made the whole experience pleasant. Joe gave us plenty of practical advice tailored to our needs. Every question was answered thoroughly along the way. More importantly, he was very patient. Needless to say, car buying experience is stressful and requires utmost patience and courtesy. Joe exercised a high degree of professionalism. Not only was he extremely courteous, but also was attentive to our needs. I find the price discussions to be very satisfying. There was no pressure. They gave a decent price for the trade-in. I look forward to working with Joe in the future. You should be very proud having him as an employee. Rich, the General Manager, was extremely helpful as always. I have been consistently impressed by his interpersonal, communication and management skills. Vinay Khanna, our Finance Manager, was also very knowledgeable and spent the time working out what was best for us related to financing and warranties which can be sometimes complicated. He went over the agreement with us and answered patiently our numerous questions. He is very professional and well-versed in contract terms. Odie Oudomvilay helped tremendously by facilitating the price negation and trade-in appraisal. Odie is knowledgeable, efficient, and consistent. More importantly, he is a gentleman. Great team! I look forward to working with you in the future. On behalf of my brother-in-law, thank you!!!Anastasia S. P.S.: I will continue recommending Honda of Freehold to my friends and family!

angela138

21 de ene. de 2015

I went to the dealer because I was interested in a Honda Fit. This was my first time leasing a car and DJ Wilson really helped me figure everything out. He listened to what I was looking for and my price range and never tried to up-sell me. This whole process can be very stressful but DJ was very honest and made sure he answered all of my questions. I never felt pressured and I would definately recommend him to my friends.

Mike Y.

21 de ene. de 2015

Had a very good experience leasing a vehicle from DJ Wilson. There was no pressure to sign anything, he just laid out all the options for me to choose. Professional and courteous service. He took the time the time to explain all the new features that my vehicle has. I'll be recommending this dealership to my friends and family. Thanks.

Mike Y.

21 de ene. de 2015

Leased a vehicle from DJ Wilson. I would definitely do business with this guy again. He is very knowledgeable and courteous and took the time to explain all the new features that my vehicle has. After leaving a few other dealerships frustrated , I felt comfortable at Hona Freehold as there was no pressure on me to sign anything. I'll be recommending this dealership to friends and family. Thanks.

newaccordowner

20 de ene. de 2015

We were just investigating a Honda Accord as our Acura lease was up in a few months, working with Anthony Guiffredo convinced me to close the deal on the spot and drive home with a new Accord EXL with no money down and a low monthly payment. Anthony was not a high pressure salesman and was more knowledgeable about the car than any rep I have worked with. It was the only time I did not have to talk with a manager to close the deal and Anthony took care of all the prep and insurance work. The only issue we had was getting all the finance work done so we could drive off sooner. I would recommend Freehold Honda if you work with Anthony.

SAS

16 de ene. de 2015

Overall good experience.Thank you Ron for your patience and professionalism.

Baller23

4 de ene. de 2015

Came in looking at a used car looked at the pilot and highlander both were in my price range. The sales person I worked with was so lazy and it pissed me off he went to look at my trade and give me numbers. He came back told me I'll be in the mid 600 I asked for a break down of everything he told me there's no need Cuz it's not gonna work. No one go to this dealership worse place ever to buy a car they'll rip you off.

Steve

29 de dic. de 2014

Joe was friendly, informative and very helpful. He had exactly the car we were looking for, gave us a great test drive and answered all our questions. And while the full buying process took a little longer than I would have liked, we were able to drive our new car home that same day.

Anastasia S.

19 de dic. de 2014

On December 6, 2014, my husband and I came to the dealership to purchase 2015 Honda CRV EX. We were given a lot of personalized attention. Rafail Mushailov was our salesperson. He gave us practical advice that met our budget needs. He was very professional and made buying our new Honda enjoyable. Rafail is very patient, calm and courteous. He provided us with accurate and specific answers about our new vehicle. You should be very proud having him as an employee. Great car buying experience. I look forward to working with you in the future.Thank you,Anastasia

Bill M

18 de dic. de 2014

I want to thank my sales man Anthony he great made event easy event done as promised couldn't ask for a better person to deal with. Straight forward and honest guy.Thanks Bill M

BillM

18 de dic. de 2014

I purchased a used vehicle my salesman Anthony was excellent honest and easy to work with. This was by far the best car purchase experience ever.Everything done like said it would be.Finished whole process in little over an hour.Thanks Again Anthony for making the deal simple. BillM

Last

7 de dic. de 2014

Jim Gray Millstone Twp. As everyone knows headaches in new auto purchase mine was a pleasurable experience. Bought a 2015 Honda Fit third one thanks to Anthony Guiffredo

sarayag29

5 de dic. de 2014

Service was Great! As a woman car shopping can be intimidating but the service at Honda was Great and welcoming and they work really hard to get you in a car!!!!

Jmorgovsky

28 de nov. de 2014

Two weeks ago I entered into a sales agreement for a new Crosstour at Honda of Freehold. A $500 deposit was given by check. The deal fell through (because of the dealer, not me). I returned to the dealership to get my deposit back. A copy of the receipts was made but a check was not written. I'd have to wait a couple of days, they said. Well after more than a week, the deposit has not been returned. Calls to the Sales Manager cannot be made because of full voicemail. There does not seem to be a way to reach the General Manager. All together a very unpleasant experience. Be wary.

John McKee

26 de nov. de 2014

My wife bought a CRV from this dealership a few years ago, and she has been satisfied with all facets of its operation. The Service Department is a pleasant contrast to those of competing dealerships. This greatly influenced my decision to purchase a Honda. When I went to Phil Esposito in Sales and told him what I was looking for, he quickly found a car on the computer that matched my needs. Phil took me to inspect the car on the lot, and basically allowed it to sell itself. He did not use any pressure tactics or attempt to steer me to a more costly vehicle, but simply gave me what I asked for. I would recommend both Phil and this dealership.

Harry pitonakhjpito

17 de nov. de 2014

My husband and I had been researching the Honda odyssey. After deciding that this was the vechicle we wanted to purchase , we read reviews about Freehold Honda. We used the Internet and read the good reviews. We also used true car and where not quite sure what to expect. Anthony made our experience buying our new Honda easy and pleasant . Glad we bought our vechicle through them and would give this dealership a high rating.

rsfeinstein

11 de nov. de 2014

STARTED OFF VERY WELL WITH A SUPER LOW PHONE PRICE ON A 2014 ACCORD LEASE. WENT DOWN HILL SOON THERE AFTER.STARTED OUT AT $320.00 PER MONTH ON A NEW CAR LEASE, NO MONEY DOWN. WE WERE TURNING OUR 2012 ACCORD IN EARLY AND HADE TO ROLL THE REMAINING PAYMENTS IN TO THE NEW LEASE. WE NEGOTIATED FOR A WHILE AND EVENTUALLY ENDED UP AT ABOUT $390.00 PER MONTH WITH NO MONEY DOWN. MY WIFE AND I HAD TO CHECK OUR BUDGET AND DIDNT MAKE THE DEAL THAT NIGHT. THE NEXT DAY I SPOKE WITH THE SALES MAN AND ANFTER A FEW CALLS MY WIFE AND I AGREED TO MAKE THE DEAL FOR $390.00 AND NO MONEY DOWN. WELL NO MORE THAN 10 MINUTES AFTER AGREEING TO THE TERMS AND MAKING AN APPOINT TO COME BACK IN THE NIGHT TO SIGN PAPERS THE SALESMAN "RAJ" CALLED ME BACK TO TELL ME THE HIS MANAGES JEFF CYRIAKS NOW SAID IT WOULD BE $390.00 WITH $1,000.00 DOWN PAYMENT!!! NEEDLESS TO SAY I WAS NOT HAPPY AND I DID EXPRESS VERY CLEARLY HOW I FELT ABOUT THE DEALERSHIP AND JEFF CYRIAK'S TACTICS! I PROMISED FREEHOLD HONDA THAT NEITHER I, NOR MY FRIENDS OR FAMILY WILL EVER CONSIDER THEM FOR A HONDA AT ANY TIME. I DO NOT DIRECTLY BLAME THE SALESMAN FOR THIS ISSUE AS I KNOW THE "MANAGER" MAKES ALL THE DECISIONS AT A DEALERSHIP. SO, I BLAME JEFF CYRIAKS AND THE GENERAL MANAGER FOR THE TACTICS AND THE LIES AND DECEPTION.MY WIFE WHO IS A NURSE AND A BREAST CANCER SURVIVOR WORKS EXTREMELY HARD TAKING CARE OF PEOPLE ALL DAY AND CERTAINLY DID NOT DESERVE THIS TREATMENT. ALL I CAN SAY IS IF YOU WANT TO BE LIED TO THEN GO TO FREEHOLD HONDA AND SEE JEFF.THE NEXT NIGHT WE WENT TO HONDA UNIVERSE AND WERE TREATED LIKE PEOPLE BY DANNY THE SALESMAN AND LOUIS THE MANAGER. WE DID NEGOTIATE AND WORK NUMBERS AND VEHICLES BUT WE DID MAKE A GREAT (HONEST) DEAL ON A NEW LOADED 2014 HONDA! SO WE TURNED IN OUR 2012 HONDA AND WORKED A NEW LEASE FOR A REASONABLE MONTHLY PAYMENT WITH NO NEED FOR ANY MONEY DOWN!I DO SUGGEST HONDA UNIVERSE AND DANNY.CAR BUYING SHOULD NOT BE A GAME BUT FREEHOLD HONDA ONLY PLAYS GAMES. I HAVE ALREADY TOLD MY FRIENDS THINKING OF BUYING HONDAS TO STAY AWAY FROM THEM.

lisa.caporicci.7

4 de nov. de 2014

last winter I went to the service center because my car was having trouble starting asked for my battery to be checked. I waited two hours at 730 am and was told my battery was fine....car starts fine... THREE days later my car had to be towed --- the battery died and leaked onto the starter so I needed a two 40 miles from home and a new battery and a new starter.I contacted klye roth my service guy and sent pictures of the battery.I never heard back.I called to find out the Honda dealership was sold and I left message for Jerwin the service manager never heard from him today I called to find out new ownership and am awaiting a call. I have purchased many cars over the years from this dealership..... VERY DISSAPPOINTEDLisa Padula

lynn.livingston.1

3 de nov. de 2014

I purchased my new pilot on 10/11/14 my experience with Honda freehold was very good I didn't think it would be , because I'm use to dealers taking advantage of me. DJ Wilson was very honest and very helpful in me making my decision to buy a Honda. I will recommend him to anyone I know who want to purchase a car. He's great!

jkt1966

2 de nov. de 2014

I first contacted Rakeemah who was very pleasant and helpful, and made an appointment to come to the dealership. She introduced me to DJ Wilson. We spoke for a while and even test drove a vehicle. We began discussing price and payment options. He suggested that I entertain the idea of leasing instead of buying because the monthly payment that I was looking at was well out of my reach. I was hesitant because I had never leased before but he explained everything to me and it seemed like the best fit for me. It also meant that I would be able to afford the monthly payment on the vehicle that I wanted! DJ was very knowledgeable and easy to talk to which made the experience easier. If it wasn't for DJ, the experience probably would have been miserable.

User0987

29 de oct. de 2014

I bought used car from dealership around one and half month back, Am still waiting for Number plates and Title papers. Already paid full amount including DMV registration charges in advance as asked by sales dept.Followed up many times but no definite answer received yet. I am suppose to receive number plates and title papers within weeks after purchase.

Ellen O.

4 de oct. de 2014

E.J.F. I bought a car from a NJ Honda of Freehold dealership owned by a Texas company that also sells used cars. I paid for the car in FULL. They still took it back from me under the most suspicious circumstances. They had given me the wrong Vehicle Identification Number, never told me, then they forged my name on the Power of Atty for the dealership that sold me the car, switching the VIN without my knowledge, registering it with the DMV behind my back. Then their salesman Apollo kept calling me, giving me a story that made no sense. The parent company is called Group 1 Auto, traded on the NYSE. I assume they do this to consumers every day, and of course I have every document to show how they switch out the VIN, blame the victim, and sue to take back the car! Can't make this up. They then, it seems, sell the fully paid for car as a new/used car or ship it off as a cloned VIN is what I have since learned, sometimes on the foreign market, where cars go for 3 times the sticker price in the US.FlagReply 36Recommended

krider

1 de oct. de 2014

My tempary tag ran out after paying out 460 Dollars they said to do paper work when Ijust could of took back to PHiladelphia every time i called them they would just say we dont know what to tell you totally unexceptable when who ever the do buisiness shuold have online service or stop trying to regerstet outof state people day two know tags didnt even call me. Back the sells guy Joe aftera dozen mess.lm here a car cant move no tags or registration so disapoited being a big car dealership like Honda .thankyou kelvin staten.

Dionne Gomes

20 de sep. de 2014

My Salesman Bobby Spann was very welcoming and helpful. He made us feel at home. Nash was also very helpful and knowledgeable.

Mcbu001

19 de sep. de 2014

Everyone was very professional and helpful. I would recommend this dealer to anyone. Never expected to drive a new car home the same afternoon. Thanks.

danielle7189

19 de sep. de 2014

My experience at Honda of FREEHOLD was absolty amazing ALL BECAUSE OF DJ WILSON! HE IS THE MOST HONEST SALESMAN IV3 EVER MET! GREAT MAN!

John Shockey

18 de sep. de 2014

Honda of Freehold is the best! They worked with us on price and they made sure we were happy. And I must admit, my wife and are very happy! Ann Kaplan was a pleasure to work with in our search and purchase and will recommend her and the dealership to anyone interested in purchasing a Honda.

sasha331200

17 de sep. de 2014

Spoke to Internet deal specialist Alexarae Izarray on the phone on Sept.15 2014, where we came to a verbal agreement on the phone on a lease for a 2014 civic which I believe it was a good deal and after trying to get the same deal with other Honda dealerships, and being told I could never get that price , I went to Freehold Honda, after also getting the run around, price padding, and stalling with a bait and switch tactic from a Toyota dealership from Lakewood, when I arrived to the Freehold Honda dlr. I was introduced to salesman Mr. D.J. Wilson by Alexiea Mr. Wilson was very professional, courteous and informative , to myself and family and for a change I experienced a car salesman with integrity, I highly recommend you see D.J. Wilson and the Freehold Honda Staff. Thanx, Chuck Cutler and my son Brandon C. who is very happy with the car and help.

SpinOB

15 de sep. de 2014

Dealership worked with us in meeting our financial target. They were persistent, but clearly wanted our business. At the end of the day, I think that we were both satisfied. Delivery of the car took longer than expected, which was unfortunate, as we scheduled the timing of the pick-up ahead of time. Nonetheless, the car was delivered with a full tank of gas, and we left very happy.

koolmadam

15 de sep. de 2014

Mr. Kang was very helpful and straight to the point. He is very patient and professional. I would highly recommend him. Thank you for all your help.

omar.f.awad.7

15 de sep. de 2014

The dealer was persistent on making a deal and worked with our budget as well as the type of vehicle we were looking for. Eventually, we found a vehicle that fit our criteria and DJ walked us through all the paperwork quick and easily. Superb customer service.

Irv Kotkin

13 de sep. de 2014

The new ownership has done it. From Lou Hernandez(gen sales mgr) to Tom Tuzio(sales mgr)to D.J, Wilson (salesman) this new dealership is where you should go. I welcome you calling me for a referencve(732-446-6512) The new owner has lit a fire to demand quality and you need to go and find out how good they are.They deliver what they say

mirv401

8 de sep. de 2014

Joe was very helpful. I told him what I wanted and he did everything he could to make it happen.. NO BS . I would definitely go back.

199267dan

3 de sep. de 2014

I had a great experience. My dealer Joe had great knowledge of the car I though of getting and how to help get me into it being a young almost credit-less 22 year old with no cosigner. He worked with me and got me into the car.

sjgiustiniani

2 de sep. de 2014

I chose to buy out my lease from Honda of Freehold after having a painful experience at another NJ Honda dealership. The process was painless borderline enjoyable. Everyone was very friendly and they were extremely helpful in laying out my options in an honest way. I thought it was too good to be true but when I went back to get my vehicle inspected, everyone in the maintenance department was just as helpful, courteous, and honest. I have recommended this dealership since going and will definitely be returning. Thank you!

Dennis Hughes

26 de ago. de 2014

I purchased a certified used Honda from Honda of Freehold and it's great! The experience was the best! The car was practically new and price was reasonable. I would definitely recommend Honda of Freehold to all of my friends and family. Thanks guys for the Free oil changes for life and free car washed for life! I will see you soon!

Africanus

23 de ago. de 2014

DJ was a very helpful sales rep. He made the process as painless as possible. Very friendly and knowledgeable about the vehicles and services. Would recommend him to anyone getting a new car. Financing was painless and easy as well.

adinolfe

19 de ago. de 2014

I would highly recommend this dealership to my family and friends. I would also like to thank D.J. Wilson for his outstanding service. I will definitely ask for him in the future and send friends and family to him as well.

pmonahan

10 de ago. de 2014

We visited Honda of Freehold because we had purchased 2 new cars from them previously. We were looking for a used car for our son. We had done some research online, and received confirmation of an appointment via email. When arriving at the dealership, the individual we had the appointment with was out that day. There was no record of our appointment. We were then given to one salesperson who then handed us off to another (Tarek). We reviewed with Tarek what we had seen online and he was able to locate the vehicle. However, the more that we spoke and asked questions, the less friendly Tarek became. Once we decided to purchase the car, we had to wait an exceptionally long time to close. Since it was a weeknight and we were paying cash for a used car, we still had to wait nearly 2 hours to actually see a finance person. Surprising since the dealership was not busy. To make matters worse, Tarek told us the car only came with one key and that we needed to go to a locksmith or Home Depot to have a key made. We asked if we could pay to have the dealership make one and were told they did not do that. Needless to say, Tarek did not know what he was talking about because we just ordered the key from them when we serviced it there. This is not something we should have needed to research as customers. I don't know if it is the new ownership or just Tarek that made the experience abysmal. I can say that we had great experiences with Paul Aweeky and Anwar, neither of whom are still there according to Tarek.

dawn.amisano

5 de ago. de 2014

I will absolutely go back to this Honda because of DJ's willingness/eagerness to "go above & beyond"! Thanks for everything DJ, Hope to see you again.

Fred Blank

31 de jul. de 2014

I have dealt with DJ Wilson previously and due to his customer service skills I will deal with him again in the future.Fabian and Kristen saw to it the financial and administrative portion were completed.

syed.ali

30 de jul. de 2014

My wife took the car (Odyssey Touring 2006) to this service center because it had a weird problem. The car would shake / vibrate badly while driving but ONLY between 45~65 mph. Drives normal below or above that speed range.The dealership charged their "diagnostic" fee (~$89?) and told me that I need a wheel balancing and maybe a transmission oil change? I asked that a disbalanced wheel should cause even more shake as I speed up but it subsides ! The gentlemen that called me back to say yeah okay you don't need wheel balancing - but you need an axle replaced as it's leaking. Total cost $499 + $100 !!!!!!!!I again didn't see the correlation so I asked how confident are we that this will fix the problem. The answer hmm about 60-80% So I am at a dealership because I thought they would know the car best and to get a quality service and here I am, playing a guessing game and paying with an arm & a leg?I declined, paid my "diagnostic" fee and went to a local mechanic - who did a FREE estimate - and told me I have a broken engine mount which causes the engine to shake when accelerating and it subsides because when I am at a higher speed, it doesn't take that much effort to keep going.I am very sorry but I am disappointed and I feel I have been robbed - with the diagnostic fee and the unprofessional attitude, I don't think I want to go back unless the dealership can make it right.I have been a loyal customer and have had better experiences in the past. I hope someone from the dealership reads this and I would be happy to hear from them to restore my confidence.

Deepicus

29 de jul. de 2014

My car was in an accident and we wanted to replace it with a newer Pilot. I made sure to check with Ron that before I left, I would have something in writing for my insurance company showing the price I would pay so I could use it to help collect diminished value from the other insurance company. Ron even asked his management to make sure that was ok and I was given the green light this would be done. After Ron and Jon, his "guy behind the counter", wasted my time for 2 hours, they told me they wouldn't give me the quote in writing unless I bought something. I couldn't believe it. First Jon told me the quote I got up the road at DCH Academy Honda wasn't going to be honored and out of state Honda dealership over the internet, then they lied outright to me. Worst dealership ever. I am especially incensed with Ron who comes across so low key and let me help you. They are liars and the slimiest type of salesman who have done nothing but reinforce the stereotype of car salesman.I highly recommend anyone thinking of going to this dealership to take the 10 minutes and drive up RT 9 to DCH Honda in Old Bridge where they got me out in 1 hr and gave me everything I needed in writing without pressuring me to make a sale that day

suedtate

26 de jul. de 2014

Recently leased a new Honda CRV. on May 5th,2014. We turned in a 2011 Honda Accord,and we were over the allowed mileage. Deal was made,for the new CRV, we were told,,no problem with the over mileage,no moneys owed,all would be in cost of car. (That is exactly what occurred when turning in 2008 Accord). There was absolutely NO DOCUMENTATION OF BUYERS OBLIGATION. NO PAPERWORK REGARDING ANY MONIES OWED. A month later,received bill from Honda Finance,we owe $2632 for settlement charges. Unbelievable.!! Bill was adjusted to $1716. Manager will not discuss issue and one manager (Ryan Scheif even laughed). Dealership has no buyer loyalty. We purchased a Honda Pilot and this is our third and of course last lease. I live nearby,but will go out of my way for service anywhere else. Disgraceful shoddy dealership.

soc8861

24 de jul. de 2014

Tarek was so friendly , helpful and the most pleasant salesman I have ever dealt with he made my first experience buying a car so enjoyable.

michelebasile

11 de jul. de 2014

This was my second purchase, first being a 2009 Civic and currently a 2014 CR-V. Ron made the buying experience perfect each time. He is low key and i feel completely confident in his knowledge. Thank you Ron. I also worked with Fabian in Finance, another great experience. I will happily recommend Ron and the entire staff at Honda of Freehold. A perfect 10!

syfi33

6 de jul. de 2014

They met the best price given elsewhere. It was a pleasure not to haggle or travel far for a great deal!Ron was patient and knowledgeable His sincerity and sense of humor created a friendly setting.Honda of Freehold is lucky to have such a fine person as their representative. It was pleasure dealing with him!

thartt123

6 de jul. de 2014

Ron was very helpful with our purchase. He was patient with us while we were making up our minds as to which car would best suit our needs, He spent most of the day with us and took us on two test drives. He was very knowledgeable about all of the cars we looked at. There was a problem with the printed inventory. According to the inventory we picked out a blue Civic. After deciding on the price we found out that the car had already been sold but not taken off the inventory. Ron made up for that by giving us the choice of waiting for a blue car or giving us a package of extras to make up for the different color that was available. After our dealings with Ron we went to talk to the finance people. That is where the problems started. As a whole we felt lied to and manipulated by both Joe and Ryan. The entire finance process was painful to us. From the time we had agreed on a price to the time all of the paper work was filled out was about 3 and 1/2 hours. This process should and must be streamlined. After a full day of car shopping we were very tired and although we said no to all the extras Joe and Ryan tried to sell us, when we got home we realized one of the extras still made it on the bill. With a follow up visit the next day the problem has been rectified. Ryan was able to refund the cost of the extra.

andrew.abdelmalek.1

3 de jul. de 2014

I went in for an alignment. First i made an appointment for 7:15 am on the phone, then the writer tells me the techs dont come in until 8 am. Then it takes forever for the tech to finish my alignment, and the service writer tries to tell me it usually takes 2 hours. Lie number one. Then when the alignment is done the caster is still out of spec. After asking the service write, Frank, he says he is going to get the tech. Instead he goes and helps out another customer, completely disregarding me and leaving me waiting. After 10 minutes i chase him down and talk to the tech. The tech i still believe is lying to me. He told me that the bolt for the the caster adjustment is stuck and he turned it all he could. And that i would need all sorts of new parts to get it right. But he is lying. I have worked in shops and anytime there is any sort of issue it is to be documented on the service order, which it wasn't. and i didnt need any new parts until i started asking questions. Then when i wanted to speak to a service manager they told me they were both too busy to speak to me now. after being there for an hour longer than i should have i paid and left and left a voice mail with the general manager. STAY AWAY FROM THIS SERVICE DEPARTMENT. UNORGANIZED, INCOMPETENT PEOPLE.

jesusfreak902

26 de jun. de 2014

We needed a car and we found a perfect match in just one visit. Very honest and friendly and worked with us on price and financing.

appign65

11 de jun. de 2014

This was my first time purchasing a vehice and overall it was a great experience. The process itself was very lenghty and could have been simplified. The time spent waiting for someone to move us along in the process was excessive.

rmbarthine

9 de jun. de 2014

We recently purchased a used 2008 Honda Civic with 90,000 miles for approximately $8900. The sales and finance department were very friendly and helpful. The car was for my daughter who is in Massachusetts as a gift. We are previous and current Honda owners, however we never purchased from Freehold Honda. We decided to not buy from a side of the road auto lot, but from what we thought was a reputable dealership. Upon driving the car up to Boston there was a lot of shaking of the steering wheel at high speed when applying the brakes. The car, we were informed, was put though a full inspection by the service department before we took ownership of the vehicle. We are not naive that the car is used and it is a risk, however that is what we could afford and thought Honda would sell us a vehicle we could feel to be safe and dependable.After 450 miles since the purchase, my daughter took the car to a Honda dealership in her area, only to get a list of recommendations of problems needing to be addressed. Front and Rear Brakes, timing chain tensioner cover leaking and power steering rack leaking. As for the 30 day 1000 mile warranty, basically if the car doesn't blow up it isn't covered. Now we are faced with a Honda estimate of over $2000 in repairs. Today we met with the finance manager who was very nice, however not only did they not offer us any services to repair the vehicle or any compensation toward the repairs, we were taken back that no one from the service department or sales managers got involved. We are very disappointed and will not ever recommend to our family and friends Freehold Honda. We are still waiting to see if after reading this Mr. Apollo Chang the General Manager will reach out to us or not. Sincerely disappointed!Regina & Chris

ninasafonova

16 de may. de 2014

My family has been coming to the Honda of Freehold for years and we always have a great experience. This was my first time leasing my own car and Dj Wilson was very professional, helpful and friendly making the processes quick and painless! I am extremely happy with both the service and the car!

Dee05

14 de may. de 2014

A job well done goes to DJ Wilson. Excellent and great customer service. I came into the dealership very skeptical that I was going to leave with a car. With my credit score he offer me a very goid deal and a Honda Accord V6 that I feel in love with.

MitchellGaro

13 de may. de 2014

As a Honda lover, I always loved civics. It's a great car that Honda has put a lot of work into. I went to the dealership to look for certified pre-owned. I then saw the new 2014 Honda Civics coming in and knew I had to have one. DJ was determined to get the best possible deal and followed through. Making the deal was much simpler than other experiences I've had at other dealerships and they've earned my returning business and recommendation.

JudithSherman

11 de abr. de 2014

In shopping for a new Accord, Vu Le was my first contact at the dealership. I found him to be extremely knowledgeable about all the car's features. He was patient in explaining new technology to someone lacking in this area. Personally, he was very respectful and pleasant.

sbpslp

29 de mar. de 2014

This purchase of a new Accord (lease) was by far the BEST experience EVER .That covers over a lifetime of car purchasing, over 40 years. Not only was Ron a professional in his knowledge of the vehicle but there was nothing more he could have done to make our experience any easier. He had also followed up with us after 3 days to see if we were enjoying our new Accord, which we were immensely. And then again in a few weeks. I would suggest cloning him for all your dealerships. No , I'm not related or a neighbor. Just a car buyer who has leased and purchased over 6 cars at Honda of Freehold and THIS time was the best. In the past I must admit , we waited a very long time to finish the deal,but not this time. Kudos to the person responsible for the easier negotiations procedure. In closing, I plan on recommending Ron to anyone I know who is thinking of purchasing or leasing a Honda.Keep up the good work !Regards, Bill and Sheryl Paster

Alli0406

13 de mar. de 2014

DJ Wilson is one of the best, kindest, and most knowledgable person you will ever meet. He helps you every step of the way and is truly looking out for you, the customer. He will work with you and make sure you are involved in everything going on in the process.

Labella1

11 de mar. de 2014

There were three gentle men in particular who went above in beyond thee expected!! As a first time solo shopper I was a bit nervous and didn't no what to expect...but they made me feel comfortable and secure making my 1st experience an awesome one! Over all I'm very satisfied with Honda of freehold from the service dept. to sales there are all great! A special Thanks to George Ortero, who always made sure the services on my previous used car were done and he was also who directed me on how I could go about getting my new car!

mcburo5

10 de mar. de 2014

The whole overall process was done much more to my expectations then I expected as compared to other dealers I had been to.After being assigned a Sales consultant, Tarek Shousha, who asked exactly what I was looking for, then showed me the 2014 CRV , had me me fully inspect the car from the truck to the front, also suggested that I sit in the car and enjoy the comfort of the car (also suggested that I take the car for a trial run, which I refused to do at that time) he answered all my questions. He also pointed out the features that were part of the moded I was considering to lease.Since I was trading in my 2005 Honda CRV ,while we were admiring the 2014 model he had the 2005 model checked out by the mechanics, after the car was inspected and all questions pretaining to the trade were completed. An offer was made plus a monthly payment amount on the new CRV, i was ok with the amount and had Tarek start the paper work for th lease.At no time did I feel pressured or forced into making a decision dson the car, something that was not happening at others dealers I had gone to before visiting Honda of Freehold, I was happy with the whole experience with Honda and Tarek.

Arielperez

9 de mar. de 2014

Excellent experience throughout.....The entire process took 2 daysPricing was fair, negotiations were kept at a minimum.Salesman was very knowledgeable and drove us through the process of deciding on needed features very easily.Post Sales experience was equally satisfying.Highly recommend them !

John Count

8 de mar. de 2014

DJ / Ryan were very professional and courteous to my needs during my buying experience at Honda of Freehold, I would definitely recommend these two gentlemen to friends and family

aldo1999

8 de mar. de 2014

Great place friendly and easy to deal with.. DJ is nice well manner and professional Never felt pressure and was treated with respect! Would recommend family and friends to go there!

blackb17

3 de mar. de 2014

DJ was the first sales professional to greet me and was very accommodating. The two cars I wanted to look at, he brought up immediately and went for a test drive. His ability to fit the car into my price range, is very much appreciated. I will recommend him to family and friends.

SweeVi

25 de feb. de 2014

This was our third Honda CRV leased from this dealership and dealing with sales consultant Ron Teplitzky was like being helped by a friend of the family as Ron was our salesman on our two prior leases at Honda of Freehold. As usual, Ron handled the leasing process in a professional, knowledgeable, and friendly manner from the moment we met at his desk till we drove away in our beautiful new Honda CRV. We couldn't have been happier with the cost of the lease and our overall enjoyable experience dealing with Ron. By the way, the only place we trust to have our Hondas serviced is at Honda of Freehold.

frankie323

19 de feb. de 2014

Working with DJ Wilson was exactly how a car purchasing experience should be. He nailed what I was looking for from the get go and worked extremely hard to get me in the car. Honda of freehold will be my first stop for my wife to get a car.

schebs240

19 de feb. de 2014

This dealership has a history of shady underhanded practices during routine services. Such as not actually performing paid for services that are hard to notice if they have actually been performed. When they are called out on them they go directly to there book of prepaired excuses.They go great lengths to make sure when you bring a factory warrenty issue to there attention they do there best to skate around it making you feel like the car is okay performing under it's expectations.

gersh1285

15 de feb. de 2014

From the moment I spoke to George Otero to make my appointment for my TSX,I knew I'd be well taken care of. George answered all of my questions very professionallyand with enthusiasm. I felt I was talking to a good friend of mine vs. the averageservice person that I've spoken to in the past. Thanks to George my Acura TSX isno longer going back to Acura.

jim marlboro

12 de feb. de 2014

Gave discount on car then tried to get all of it back on our trade in. Not real interested in people so it is best to go elsewhere.

Jerzeeqt827

4 de feb. de 2014

We were approached immediately when by Paul when we walked into the dealership. He was very gracious and took the time to go over all information about the car. When it came down to negotiating a price he wasn't pushy or unrealistic with the price. Paul was friendly, cooperative and very professional. I would recommend this dealership to everyone, the environment is relaxed and laid back.

jacklynwinters

30 de ene. de 2014

My husband and I purchased a 2011 Honda Accord from salesperson Paul Aweeky and were very satisfied with the entire transaction. As soon as we entered the dealership, we were greeted by a staff member and immediately put in contact with a salesperson. He asked us what we were interested in and showed us all of the inventory available and answered all questions about the vehicles we selected to see. After narrowing down our selection to two cars, they were brought into a spacious and warm garage where we were able to examine them and ask all the questions we had. We test drove the car and then came back to discuss the sale and price which was successfully and satisfactorily negotiated. All of the paperwork for the title, registration and insurance were taken and we were able to drive the car home that night. We are very comfortable rating this dealership and salesperson with high mark and recommend them to anyone looking for a car.

vicdemeo

29 de ene. de 2014

Paul was great to work with and was able to work out a great deal that fit into our budget. I look forward to working with him again in the future.

Bob &Sheila Kahn

26 de ene. de 2014

excellent sales reps we did not feel pressured at all they were very patient and accommodating I would recommend them to anyone looking to buy a Honda we're still in the shopping stage but so far that your dealership is going to be first in line thank you

Abira

21 de ene. de 2014

I never once had a purchase go that smoothly. Paul came up with the best price and a great buying process that fit my needs and budget. He is focused on you having a great experience when you visit and I would recommend him and Honda of Freehold to anybody. Abira Sengupta

arch3lau5

20 de ene. de 2014

I went to Honda of Freehold looking for a Honda Accord Hybrid. I was also considering a Toyota Prius. I was lucky enough to work with DJ Wilson. DJ listened to all my needs and correctly qualified me for the car of my dreams! Little did I know that the actual car I wanted and needed wasn't a hybrid at all! DJ did not pressure me at all, but shared his knowledge of the car he thought might be right for me. He provided a solution for my request for great gas mileage and a beautiful full featured car.We test drove the 2014 Honda Accord EX-L with Navigation. I was sold. DJ gave a perfect demonstration of every awesome feature on the car and made me feel comfortable to take it for a test drive myself. I was immediately impressed with the car, but more importantly, DJ's knowledge and amazing customer service.After we decided that this was the car for me, DJ got started on all of the paperwork. He made sure that we found a payment plan that was in line with my income and ensured that I was happy. I chose to finance the car on my own behalf, without a co-signer. I was at the dealership with my Grandfather, but DJ gave me the attention I deserved, and didn't try to convince my Grandfather of anything, which I found highly respectable. He knew I was the buyer, and didn't try to sway my judgement in any way. He guided me with his extensive knowledge and passion for Honda, and let me make my own decisions.DJ introduced me warmly to every other associate I worked with along the way and always made sure I was comfortable. He offered us coffee and was just a pleasure to work with. DJ even helped me call my insurance company and get my insurance set up properly. DJ called me today to follow up with me and ensure I was happy and doing well. I cannot say enough about DJ's outstanding customer service and professionalism. I have already recommended Honda of Freehold to everyone I work with at Microsoft, and recommended DJ especially.Sincerely, Christopher B Clark

bladewing101

20 de ene. de 2014

Paul was very helpful and gave me a great experience. I bought a new car from him and was very pleased with it so far.

Nysalia

16 de ene. de 2014

I shopped around quite a bit and of the eight cars I finalized on auto trader.com two of them were from this dealer. When I got there I found a third one that I had to decide between as well. They had quite the myriad of options well priced competitively. Working with DJ was a pleasure for the most part. He wasn't pushy, it was clear he was in the business for a while and didn't show the slightest bit of concern or impatience when I asked a test drive all three cars. I really felt like he understood where my head was at during all phases of the process and didn't act like the "sleazy car salesman" at all. If he treats all of his customers the way he treats us I'm not sure how he has any time for his own family. He was there throughout the whole process. On the phone with our insurance agent and even to put gas in the tank at the gas station at the end of it all. Good guy. (And in high demand. They must've paged DJ over the loud speaker a million times).Cons? The place at times became annoyingly really busy and during all three visits we found ourselves doing plenty of waiting. That was probably the most irritating part of the process. That and the one oops where the car I finally settled on and did preliminary paperwork for was later found to be purchased by an employee so I had to settle for my second best option (not a bad second option, just wasn't my first). I also found a handful of spots they missed in the cleaning process inside the car. Remnants from the previous owner in a couple of nooks and crannies. They caught them though when I brought the car back in for an add on feature a couple of days later. Those were the only issues I had with the process but otherwise I have no other complaints. I would shop here again. Neil in the financing office is extremely informed and took the time to explain everything about the process, what things mean, and how it all applies to you and your financial situation. We visited plenty of dealerships before this one during my preowned car search. These guys came off warm and trustworthy. Because of that I would do business with them again. Not to mention the place was very clean and transparent. Hopefully next time they will keep the baked goods area in stock (it was always empty!), but my waistline is probably thankful they didn't.

cruzmoses

15 de ene. de 2014

DJ was very helpful, courteous, attentive and we were very happy with what we got and how we were treated. We'll definitely be back to Honda for our next car and we'll look for DJ

luckypup

7 de ene. de 2014

I have owned Honda's since 1974. I am 71 years old and will own a Honda until I can't drive anymore! While visiting you website, I read quite a few nice reviews about D.J. Wilson so I asked for him when I came into the dealership last Tues Dec 24th. He was pleasant, well dressed, happy to answer my questions, and found just what I wanted and at the exact price I wanted! Just a really nice man. Kudos to D.J.That being said, the only issue I have was the extremely length of time I had to spend at the dealership. I was there from 11:30 to 5PM that day.Was it because it was the day before Christmas? Was it the holiday party going on? Was it the finance office (that seemed to be the longest part of the wait) What I do know, is that I don't ever remember having to wait that long to purchase a car and at this same dealership. Hopefully, Honda's human resourse area can take this as a learning lesson to reduce time waiting (I am saying this respectfully, not angrily)I do not want this to reflect on Mr Wilson as he did his job and did it well!Nancy Palladino

rhussey

5 de ene. de 2014

I visited Honda of Freehold in October of 2013 to purchase a new Honda Accord. The salesman took the time to answer all my questions and get information from others that he did not have himself. The test drive experiences were very pleasant and comfortable. I was very satisfied with the final price. After purchase, the registration, plates and title came quickly as promised. I absolutely love the car - so much that I went back with my son in December and purchased a certified used Civic for him. The salesman from the first car was not available, so I requested another who had been very helpful during my original purchase and we had the same wonderful experience. The dealership is very nice, but these two salesmen made it exceptional. I highly recommend this dealership - especially if you can be served by John Holland or Chris Chrepta.

dealerraterJC1

4 de ene. de 2014

We bought a used Honda Odyssey - the sales person was very friendly and help. The service staff were also very friendly and helped to repair a damage tire, rear headlight cover, and steering mechanism noise free of charge. We were very pleased with our experience.

iplayhere

2 de ene. de 2014

This is 2nd car purchased from this dealer. This recent transaction was even better than the first. Art Bogos was our sales consultant. I had already selected the used car from their internet website. I had made a reasonable offer (not outrageously low). The deal was made very quickly. Did not have to go back and forth with the manager. Art was super friendly and understanding of my purchase. He made everything easy for me. Brian Ward was my finance consultant. Brian understood my position regarding financing and extended warranty (I did not want either). He was not pushy and expedited us through the buying process. As this is a used vehicle, Chris (technician) from the service department helped us review the vehicle after placing it on the lift. He had stayed late to help us.Overall, this was a great buying experience!!

rlowes

31 de dic. de 2013

The buying experience at Honda in Freehold was great. Paul was very informative but not pushy at all. He answered all questions and came up with a great solution when the model (EX) I wanted was not available at the lot. He gave us a great deal on an EXL and even sold another one to my aunt the same day. I was very satisfied with the professionalism, facilities and comfortable experience. I will recommend Freehold Honda to my co-workers and friends. 12/31/13

lydpark

24 de dic. de 2013

Straight to the Point; It's not all about the talk; Knows what the customer wants; Very Willing to Fit into Budget: Friendly and Kind

Eric1125

20 de dic. de 2013

This was the best car buying experience i have ever had. Great all around. Paul and Chuck helped make a tough decsion easy. Highly recommend

Debp1115

20 de dic. de 2013

I have been to many dealerships in the past - Paul was the most professional, honest, and friendly salesperson we have ever met. He treated us more like a friend rather than a client. I have already recommended him to my closest friend, I will continue to recommend him to others and will definitely buy a car from him when we purchase our next Vehicle. He was wonderful, pleasant, and a pleasure to deal with.

9753

18 de dic. de 2013

DJ Wilson met me at the door and I immediately knew that he was a pro. After a brief intro, we grabbed the key to a vehicle that I was interested in and took a test drive. deciding to purchase the vehicle , DJ handled the rest of the transaction with a level ofskill and personality that made confident that I was dealing with a top shelf dealership.

TOYCAR20

18 de dic. de 2013

I used the Internet Sunday night to price out a trade-in for my old card and to look for a more recent model of the same car. I then found the model I wanted at an excellent price and very low mileage at Honda of Freehold.. So I contacted them via Internet and the rep got back to me next day (Monday) to acknowledge my request (availability of model) and to schedule a test drive appointment the next day (Tuesday). At the dealership I got immediate attention from Dj Wilson to gather my information, price out the trade-in, get the financial analysis started, conduct the test drive, and finally to send me off in a new car. During the hours I was there, all the people involved in the service were friendly and explained the steps in the process. DJ was my point man in steering me through the car buying maze; he answered my questions about transitioning the registration and insurance, reviewing the Carfax, how the financing was shopped out, etc. The overall experience took several hours, but at evening's end I drove off in my "new car". I was pleased overall with the service I received at Honda and was quite pleased with the service I received from Dj. (I don't know if the "service" question above is applicable since I was purchasing a car. If it refers to the wholeexperience, then I would rate it the same way - Great). DJ also supplied gas for the return trip, which was much appreciated. I was happy with my experience with this dealer and would not hesitate to recommend them to other buyers.

stephendenn

17 de dic. de 2013

Paul and the finance staff went above and beyond in their efforts in assisting my niece. They procured the right car, with an affordable price, as well as adding other amenities such as the warranty. Their efficiency and friendliness should also be commended.

CraigChapman

13 de dic. de 2013

Paul was very easy to work with, his honest straight forward down to earth personality made me and my wife very comfortable. I would recommend him to anyone.

gregc123

13 de dic. de 2013

Bought a used 08 accord, at the price I wanted, from a salesman named DJ Wilson. He seemed to have a lot of knowledge and good salesmanship (very, truly honest). Got some complementary pizza while we were waiting for the car to be detailed, too :)This was a few days ago, the car I bought is amazing and I got it for a great deal.I came back the next day because my dome light was out and I thought one of my keys was dead/broke. I was having trouble talking to the people on the phone about this, they didn't know whether to connect me to parts/service/sales and after talking with all three, I just decided to go there. My salesman caught me in the parking lot, I explained what was happening, and he saw to it that I get the bulb replaced for free, and they checked out my key also, which just needed to be dusted off I guess. I also got a free carwash!

shmoopy96

9 de dic. de 2013

Paul is a great salesman with Honda, he met all our needs with even more care then expected. All our questions were answered and the test drive was a comfortable experience. I would definately purchase another Honda again.

dbenscher

8 de dic. de 2013

Picked up car after hours for a very expensive repair but I forgot 10% coupon. Even though it was not clear whether it applied and cashier was already closed, Brian checked with his manager and they accepted the coupon anyway without hesitation.

elka111

5 de dic. de 2013

We live only 5 min drive from Hamilton Honda, however due to their high listed internet price (higher than any other area dealerships) we decided to start our search for a new car at Freehold Honda. What a great experience!!! DJ Wilson was the dealer serving us and we end up buying the car that day. We got an outstanding service and great price and I'm highly recommending this place for any Honda needs :-) Thank you DJ!!!

yanksking

3 de dic. de 2013

I came to Honda of Freehold after doing research on several different makes/models online. I found a vehicle online and made an appointment to come look at the car with DJ Wilson. DJ was a consummate professional and made the car buying process as quick and painless as possible. He was very knowledgeable and took the time to answer my questions completely. I especially appreciated that he didn't try to pressure me into buying any of the "extras" that Honda offers, even after explaining them thoroughly to me. I would highly recommend DJ as a sales person to anyone who is looking to buy there next car at Honda of Freehold.

btenstein

3 de dic. de 2013

Stopped at dealer on Friday on way home from family Thanksgiving looking for car lease. Live in Connecticut and car died prior Monday and needed to get one quickly. Had already looked near home in Connecticut and thought we might do better in New Jersey. Very friendly helpful, professional staff and able to lease me a car that same day that I drove home that night. I have always owned my cars and this was my first leasing experience. D.J. was extremely knowledgeable and explained everything to me and helped me find the car I wanted, The Connecticut dealer could not match the deal that I received in New Jersey. I never got a new car so quickly. Given a very stressful situation as we are moving in 10 days and then had a car that died, D.J. made the leasing experience as smooth as possible, given the situation. I would definitely recommend Honda of Freehold and D.J. and would return if I lived closer. Maria was also very helpful, professional, and personable.

lillianaron

2 de dic. de 2013

We wanted to thank Peter and Kaz for giving us a wonderful and stress-free experience during our purchase. They were both very knowledgeable and provided us with all the answers to our questions. We would definitely recommend friends and family to this dealership.

Jmahony

2 de dic. de 2013

Brian was efficient and thorough with the finance explanations. I would recommend the Finance Dept. The sales dept was accommodating, but a bit slow for my taste.

Lovemybella

2 de dic. de 2013

Gave us the price we were looking for with no haggling and no surprise add ons in the end! Even threw in the tire and wheel package and the all weather floor mats for free!

tdr1954

1 de dic. de 2013

DJ was very informed, not aggressive, spent enough time to educate and assist. 2nd time back with him, which is why we chose him again..

gluckda

28 de nov. de 2013

very friendly and knowledgeable staff. Dealership was clean with a large selection of cars on premises. pricing was competitive and buying experience was not high pressure.

gbusaalways

26 de nov. de 2013

I strongly recommend Honda of freehold for thier professional and no nonsence manor in the way they understand your needs and the way they work with you. As a former United States Marine I will see Honda of Freehold again. The sales and service department are on top of my list and I know when you are in the market for a new car..see them first.

lisam49

22 de nov. de 2013

Excellent overall experience. Very attentive to our budget needs and concerns. Loved all the standard features including safety about the vehicle. Craftsmanship and quality of the vehicle, driving performance and overall friendliness of dealership personnel was the reason we decided to lease this car. Would definitely shop here again based on this and the professionalism shown to us by Mr. DJ Wilson. Would highly recommend this dealership to all family and friends looking to buy or lease a vehicle. Excellent standards!

wagenor

21 de nov. de 2013

This is the first time in my life buying a car was easy. DJ Wilson made me feel confortable, no back and forth wih prices, one shot deal. what I dispise the most about salesmen is the going back and forth waisting time. their finance person was also wonderful, ex-military straight to the point, does not force you to buy anything. great people, great dealership. This place is 1 hour and 10 minututes from my house it was worth the ride. I would recommand this Freeehold Honda to everyone.

tony1936

20 de nov. de 2013

I set up an appointment and went to Honda of Freehold, the dealership I have been dealing with. They explained what they could do for me and thanks to their professionalism and expertise, made both my wife and me very happy. They were very understanding and patient, and my experience with them could not be measured. Thanks to the way both Chuck Musero and Frank Davis run this dealership, I will always come back and recommend other people.

Jchapsman

11 de nov. de 2013

Incredible experience. DJ worked with me to find a vehicle suited for my lifestyle and at the same time keeping my well within my budget. I am a very demanding customer when it comes to shopping (cars, clothes, gadgets etc) and I thank DJ Wilson and the Freehold Honda team for there help.

2012AMK

11 de nov. de 2013

Mr. Chrepta was very helpful and patient. I went in to buy a certified pre-owned CR-V. I test drove 2 and was disappointed in the quality and feel of the vehicle. We did find a certified pre-owned accord on the lot that we then test drove. I wound up purchasing this vehicle.There was a little back and forth and we were there a very long time but the overall experience was pleasant. I would definitely purchase another car with Mr. Chrepta and recommend him to anyone looking to purchase a Honda.

Ajcel

8 de nov. de 2013

Purchased my 3rd vehicle from Honda of Freehold and once again was very satisfied with the overall experience.Professional,courteous,attentive and straightforward are adjectives I would use to describe my sales consultant, Ron Teplitzky. Beginning with finding the right car to negotiating a fair price to resolving one minor repair issue,Ron could not have been more helpful. Additionally, Anthony Carino ( pre owned sales Manager ) stood behind the dealerships' reputation when it came time to correct the minor issue without any hesitation whatsoever.If you're looking for a hassle free purchase of a Honda product all you need to do is stop by Honda of Freehold and ask for Ron Teplitzky. You will not be disappointed.A. Cella

AmandaAlbro

7 de nov. de 2013

I walked into Honda of Freehold on the Saturday before Halloween. To my surprise I was greeted by the friendly sales personnel dressed in some really fantastic Halloween costumes. Fabian had approached me dressed as a teddy bear, Ted, and I could tell right away that he had a great personality for helping me find the perfect car. I originally came into Honda of Freehold just to check out the civic, but wasn't sure about leasing the car on this particular Saturday. Well my mind was easily made up after Fabian took me for a test drive in one of the 2013 civics. He assisted all my needs in what I really wanted in a car and was not pushy about me leasing the car that day. Fabian worked with me to find a good price that met my needs, and even helped me find a great insurance quote. Peter who worked in fiance also assisted in my great experience in this car leasing process and explained everything to me in details that I could understand. Over all I could not have felt more comfortable and happy with my purchase at Honda of Freehold and I would recommend all of my friends looking for a new car to head over to my new friend, Fabian.

ALANRAND

7 de nov. de 2013

Very fair deal, great trade allowance. Very reasonable discounted price on the 2011 Honda Certified Preowned Civic EX I purchased.All team players strived to make me happy with my purchase. And I am thoroughly satisied.My 2012 Smart was agressively appraised in excellent conditon, even though the Civic i selected was discounted over $3,000.00.i will definitely return for my own future purchase and that of family and friends. I visited most of the dealers in Monmouth and Ocean but the price and selection at Honda of Freehold could not be surpassed. Kudos to all that made my purchase such a pleasant andcontent experience. I was there on 11/2/13, and it was a very busy Saturday for sales. DJ had 4 sales but kept me in the loopas far as when the car would be finished and detail and when the finance people were ready to process the deal.I have purchased many foreign vehicles and this is my first Honda.Im looking foward to my experience in the Service Dept of Honda of Freehold as well.THANKS!ALAN RANDBRICK, NJ 08723

roseandre1

6 de nov. de 2013

I really loved my experience there, this is my first car DJ made the experience very nice. I made a couple of mistakes along the way but DJ was really helpful. My mom went with me so he had to please both us of us with he did. I couldnt ask for a better experience or car.

alyalex

6 de nov. de 2013

Other than it being a Saturday so a bit of a long wait but overall a very pleasant experience my salesman dj wilson was an informative nice and knowledgable man he helped me find my perfect car

Sandy_PA

4 de nov. de 2013

I worked with Paul Aweeky to lease my 2nd Honda Accord. His knowledge, professionalism and warm, friendly attitude are beyond reproach. He has gone above and beyond for me. I highly recommend working with Paul!!!

mkarias1

2 de nov. de 2013

Honda of Freehold wasted my time. I originally leased my car from them but it was expiring. I was hoping to get a great deal but it never happened. First, this guy forgot about my appointment. I showed up for the time that we scheduled but was told he was not in. The girl called him and he said he would be on his way. After 30 minutes or so, he shows up. So I already lost valuable time waiting for this guy. He didn't even apologize. bad mistake. That already made me very defensive.Promising lower price when it was not true and the salesman was not friendly. They promised me a price and told me to give a deposit. I paid the deposit with a debit card. After 2 days, they tell me that the price is higher because my credit is bad. Then they dragged their feet in refunding me the money. Took almost 2 weeks to get a credit on my account.Stay about from this dealer and especially Tom.

mpsage13

31 de oct. de 2013

Very friendly atmosphere. Paul was a genuine professional who really helped me make the right choice. I will definitely recommend this dealership to others. Thank you for the great service!

rjlbeach

29 de oct. de 2013

I have been going to Evelyn for many years. Recently, my daughter was in need of a new used car. There was only onesalesperson to see and that was Evelyn. Evelyn is friendly yet, professional and patient. She makes you feel very comfortable,and NOT pushy at all.My daughter was in dire need of a car and Evelyn, along with the finance manager, made certain that she drove her Honda home that same night. Between the finance and endless paperwork, the deal was not complete until 11 p.m. that night.It is so rare to find anyone with such "work ethics" as those of Evelyn and the finance manager who assisted with the paperwork.I always refer Evelyn to everyone I know. Honda is a great product, but it is Evelyn that keeps me returning to Honda of Freehold.As always, thank you Evelyn!!

mikezaab

25 de oct. de 2013

Out of 5 dealerships we visited honda was our choice. Dj was very professional, and courteous. Unlike other sales man he did not try to push us into something we were not comfortable in, but rather listened to what we needed and worked for our situation. I would recommend if you are in the market for a Honda to go visit Dj. Sincerely, the Zaabadick family

rhussey

22 de oct. de 2013

I went to Honda of Freehold with the intention of test driving an Accord and then moving on to other dealers to test drive other sedans. I had the pleasure of being served by John Holland who is a fairly new salesman. We spent quite a few hours going over the features and anything he couldn't answer about the car, he quickly found someone who could. He was so easy to work with and his genuine, friendly nature and honest character made a dreaded car shopping chore into a pleasure. I left Honda of Freehold the owner of a beautiful Accord and the knowledge that John will be available to answer questions if I have them.

nyjets12

22 de oct. de 2013

Paul P. Aweeky was my mother in-laws salesman and he was very special.He was not like the usual car salesman he was very honest.He was very knowledgeable and gave us plenty of his time for all our questions.I would recommend him and when I want to buy or lease my next car I will use him.

Apicar3401

19 de oct. de 2013

Ron was an absolute pleasure with whom to work. He was friendly, knowledgeable and worked extremely hard to suit our needs. I am still amazed at how great was the experience. Car shopping has always been a miserable experience for me until now. I would highly recommend Honda of Freehold and specifically, Ron Teplitsky.

JonathanChang

16 de oct. de 2013

My experience here was horrible. Long wait time to talk to a sales person. They make you feel like you are a beggar even though you are buying a new car. Plus my sales person wanted a credit check to get a estimate. My mistake cause that took another hour plus to run, So when I asked them to cancel the credit check the manager said he did. A month later I get a mail saying my loan application was declined. I called and complain to the manager (who is also a finance manager) and was told there is nothing he can do. He basically lied and said I have nothing to worried about. Little did he know I work in bank and know for a fact each time you are denied credit it hurts your credit rating. I am in the process of filing a complaint with the better business bureau. I would not recommend this place to anyone,

ginamarie1004

15 de oct. de 2013

I always have great experiences at Honda of Freehold, however this time was TOP NOTCH! DJ Wilson, my salesman was so helpful in trying his best to get me in the vehicle I wanted. I also had the pleasure of meeting the GM, Apollo Chang, he was most helpful as well. I couldnt be happier with the staff & my purchase! So I thank you all!!

Heatherbari

14 de oct. de 2013

Paul and the entire staff where fantastic to deal with. There was no haggling - they met all of our requests with a smile and we breezed through what can sometimes be such a tedious process!!

LAR24

10 de oct. de 2013

We went to Honda knowing what we were looking for and DJ was able to help us get everything done very fast he was nice and respectful to myself and my mother who was buying the car I would recommend him to other people looking for a honda

jkrupinski

30 de sep. de 2013

Mr. Teplitzky was professional, knowledgeable was helpful with no pressure. Mr. Teplitzky answered all my questions and was extremely patient. I will certainly recommend Honda of Freehold to my friends and family.

Eplatenyk

29 de sep. de 2013

Awesome service, very nice, very professional. Very helpful and found the best car that I wanted and took my concerns and fixed them all! Very appreciated

nhen89

28 de sep. de 2013

DJ Wilson was a professional and friendly salesperson. I purchased a certified used Honda from the dealer. DJ and I had taken the car on a test drive. He was able to answer all of my questions regarding the vehicle. I wish you continued success with the dealership! I'll tell my friends of my great experience I had with the dealership.

amyrebeccablack

16 de sep. de 2013

DJ Wilson was a wonderful sales person! We brought the printout from the internet on the car we wanted to see. He took us for a test drive and we moved forward with purchasing the car. He explained the new features in the 2013 Accord, the Honda Certified Pre-owner warranty, and the process for evaluating our trade. We believe that we negotiated a fair price for the car and the trade. We were pleased with DJ and would purchase another vehicle from him without hesitation. We would highly recommend that if you move forward with purchasing or leasing a new Honda that you request DJ as he was a true professional. Our only issue was the length of the deal close process. DJ had us wrapped up in about 45 minutes including the test drive. The evaluation of the trade was completed while we were on the test drive which was very convenient. However, there were not enough Finance managers to complete the sale and loan paperwork. This provided for an excessive wait to process the paperwork which was quite frustrating. We would have appreciated the option to leave while the paperwork was prepared, go have dinner, and return to sign the documents. Because of this delay, we asked to speak to a Manager about the situation. As a result, we were pleasantly surprised that we were able to speak directly with the new General Manager (Apollo Chang) at the dealership. We explained that we were repeat customers who previously purchased at Honda of Freehold and also maintain a Honda Pilot through the Service department there. Apollo was receptive to our actionable customer feedback on the Financing process, taking notes, and following up with us to ensure our satisfaction. We were truly impressed with him and the leadership that he brings to the dealership. He has many creative, innovative ideas that he shared with us on improving key customer experiences. He just joined the Honda of Freehold management team 3 weeks ago and his calm style and effective communication with customers provides an excellent example for his new staff to follow. It is evident that Apollo's contributions will be impactful to expediting the financing process in the future. We look forward to this for our next purchase at Honda of Freehold with Apollo and DJ. Great Job!

eng82

13 de sep. de 2013

I went to dealership looking into a new car. I got there knowing the car i wanted was on the lot but had to wait about an hour hour and a half to get any help from a sales person. After waiting I sat down with the salesman and told him what I wanted I told him I want a civic in a stick he replies civics don't come in stick. So basically he didn't know his product and when I told him he was wrong there was one listed online his response was well why do you want a stick nobody wants one anymore. After going back and forth he said well i don't know where the car is which was right out back and he tried to get me to come back another day to test drive it. I told him no I have been here for over an hour waiting to be seen by someone I wanna take a look at the car now and if I leave I will not be coming back. The salesman then did find the car and we took it for a drive the price was insanely over priced and the salesman was being rude and pushy so I turned him down that night figuring I could look at other dealerships. I had a offer where they sent you a rebate check for test driving a car not buying test driving. I was told it would take about 7 days to come in the mail and now 4 weeks later after making phone calls to the dealer and speaking with the manager about this issue I would hate to see anyone else go through what I did. Honda of Freehold does not know how to treat their customers and does not hold up to their offers. My sister and brother inlaw went about a week or two before me and walked out basically because they had to wait an hour or two as well and then the salesman tried talking them into a different car after saying this is what they want and this is what they will get if they get it.

ilenep

8 de sep. de 2013

WE had a very good experience with this dealership. Mike Smith and Ron Teplitzky were so wonderful, so friendly and just a pleasure to work with. You do not get the feeling like you are just a number with them. They took the time and really care. Would definitely send my friends & family to see them!

lspano

6 de sep. de 2013

I recently had the pleasure of meeting with Paul Aweeky Sales Consultant At Honda of Freehold. He spent several hours with me, he explained every aspect and benefit of owning, and or leasing a new Honda. I found Mr. Aweeky to be quite knowledgeable. He answered all my questions and concerns. He was very courteous, I did not feel pressured or rushed to purchase a new car. In the end I decided to lease a 2013 Honda Civic SD. I absolutely love my new Honda, I feel safe when driving with my grandchildren in the car. Everyone at Honda of Freehold was just lovely and very friendly. I also meet with Sales Manager, Carlos Cruz, he thanked me choosing Honda of Freehold and added that if I have any questions or concerns I should feel free to call. I selected to purchase Resistall EnviroGuard Advanced Protection, and DentGuard. Mr. Neil Hutkin, Finance Manager, took the time to advise me of all the products available to a new car owner. He was professional, friendly and knowledgeable. Resistall was installed on August 30, 2013, The Service Adviser was Butch, he also was quite knowledgeable and very nice as well. Overall my experience with Honda of Freehold was pleasant and I actually had a good time while selecting my new car. I was was referred to Honda of Freehold by one of my best friends, She also purchased several Honda cars from Honda of Freehold. She highly recommended Honda of Freehold, further stating that I would not be disappointed. She was right on the money, I was not disappointed at all, in fact I've never been happier. L. Spano

dboulos

3 de sep. de 2013

My car buying experience was actually pleasant due to the salesperson, Fabian Vasquez, and then the business manager, Dan Spencer. Both were extremely knowledgeable and professional and I am very happy with both the vehicle and the service.

corsa140hp

1 de sep. de 2013

Back in 2011 I bought a 2008 Honda Accord from Honda of Freehold. They made the transaction easy and the sales people was great. This past weekend I went back to Honda of Freehold to get another car just because of the pleasant experience last time, and the quality of there CPO Honda's they have. I went into the dealer and was told some one would be with us in 15 minutes, after an hour Paul meet us. I showed him the car I wanted on my cell phone (a 2010 Honda Odyssey) and said I wanted that one. I told Paul that the car was advertised the day before for a lower price. He talked with some people and they said it was a mistake but they will honor the website price from the day before. We worked out a deal even with our screaming year old baby as well. Paul was even so kind to get my 7month pregnant wife a sandwich to help her along. He also helped me load stuff into the new car as well once it was ready. All and all he was great. My only issues was that the car buying from first enter to leave took about 6 hours that is why I gave the dealers a 4 in overall experience.

mouse317

1 de sep. de 2013

I have purchased many new cars in my lifetime and have never had such a pleasant experience. I have had other Hondas, but, this is the first time I purchased from Freehold Honda. Every person was extremely helpful and pleasant. Our salesperson, Evelyn Freitag, was not only pleasant, she answered any questions we had and if she didn't know the answer, she found it for us. We were not put under high pressure as most dealers do. We went in with an idea of what we wanted to pay and they pleasantly worked with us. We needed some help with some of the high tech items in the Odyssey EXL with Navigation we purchased. The assistant service manager came out to help us and he too was very pleasant and made sure we understood everything before he left. What impressed us even more was the sales manager, Carlos Cruz, coming out to meet us and making sure our purchase had gone smoothly. He thanked us for our business and asked if we had any questions or concerns that he could help with. We told him no since Evelyn Freitag had taken care of everything. I will recommend this dealer to anyone I know who wants to purchase a new car.

dpruent

31 de ago. de 2013

I recommend this dealership. I actually drove quite a distance to shop here because all of the dealers near me weren't that friendly or interested in my budget. I worked with DJ was he was GREAT. He actually cared about my price range (unlike other dealerships I went to) and we were quickly able to come to an agreement on price (unlike the hours I had to spend at other places just to get them to even entertain the price I had in mind). DJ didn't treat my budget like it was too unreasonable. He just asked what my offer was and simply said, "Let me see what I can do." and he came pretty darn close to what I wanted. I felt bad because I showed up pretty late on a Friday night to shop, but he didn't complain or try to rush me at all. I had bad experiences in the past with other dealerships trying to rip me off and kept waiting for this one to, but they never did. DJ came through on every promise he made about the car. Everyone I worked with was friendly, pleasant and very interested in getting me the best deal (even on a loan). Additionally, Lisa, their DMV rep, was VERY helpful and great to work with in getting my license plates. Also, they had very fancy watermelon water when I went AND cinnamon buns, so, I guess I'll just leave it there.

bobsanshon

31 de ago. de 2013

Professional and courteous environment. Evelyn was recommended by a family member. She was very helpful and thorough. Evelyn reviewed all the features and adjustments that could be made for use of the vehicle. I was impressed with the vehicles features.

barbie240

26 de ago. de 2013

I normally Hate dealership sales people. They are usually condescending to say the least. They usually make the hair on the back of my neck sand up. I try and enter a car dealership with a positive attitude, as I did with Honda of Freehold, where I found Evelyn Freitag, who is a breath of fresh air. Friendly, concerned and tried to find me exactly what I wanted. I was looking at something specific and still was not overly pleased with my choices until Evelyn showed me what I eventually bought. It was exactly what I wanted. It is really more than what I expected to get for the money I spent. I am so excited to own and drive this 2010 Honda Accord. While I read his name tag, which said Neil, I do not remember his full last name but the first three letters were HutFor a financial person, he was very friendly and helpful. Things that I knew nothing about, Neil explained them so I clearly understood them. Questions I had he answered without hesitating. I have bought three cars previously and the experiences were not worth mentioning. So with a glad heart I am so very pleased at how I was treated at Honda at Freehold. Thanks to Evelyn and Neil for a great experience. I love my car.

rpeckio

26 de ago. de 2013

Both Chuck and Brad were excellent to work with. As someone who works in the business, they were clear with all terms and honest throughout the process with me. We came to an agreement on the price and took delivery of the vehicle the next day. I would highly recommend this dealership if you are in the market for a Honda. Thanks guys.

StevenFeld

21 de ago. de 2013

Highest marks for going the extra mile and giving my daughter the time and attention necessary to make her comfortable. I will bring my other daughter, when the time comes.

AlanYeung

19 de ago. de 2013

Straight forward and no non-sense. Ryan was very knowledgeable and professional. After test driving the vehicle, we were done in negotiating the price for the new car in 5 minutes. It took me longer to decide the color of the car. : )

bryep123

19 de ago. de 2013

Came in for a civic and the sales professional, Paul Aweeky was beyond our expectations and the best dealer we have ever had. He spent eldless hours helping us to ensure we left happy and we will definitely come back to not only the same dealer, but to the same sales person as well because of how expectionally helpful he was.

priyamsengupta

19 de ago. de 2013

I would not recommend Honda of Freehold to anyone. I went there on a Saturday this month with the intention of purchasing a Honda Fit. My sales person was Evelyn Freitag.Initially she was polite and was good to talk to, but she was not very informative and lacked knowledge on the car. The first thing that disappointed me was their internet quote. I chose to go there first because they offered the lowest net quote. But on reaching there, the lady told me that the quote was a mistake and that the guy who had sent so, Bryan Lee, was new and hence the error. Anyway, after that she insisted that they were very competitive and gave me a new quote with much negotiation, which was fine and acceptable to me. She and her manager offered me a $500 rebate if I would make the deal that day. I went ahead with it which included trade in of my old car. I gave them an advance booking of $500, and the lady gave me a print of the purchase order, in which there was a mistake that I found out while coming out of their store. So immediately I went back and probably because the deal was already made, she showed a negligent attitude. Well yes, it was late and the Finance Manager had already left the office but that she could say in a better way. Instead she kept staring at her computer and after almost a minute she told me that the manager had left and if I could not trust her, she could do nothing! She could had nicely conveyed the same message. She said in a way as if she was disgusted because I didnt trust her which absolutely made no sense! Anyway, on Monday, as agreed previously, when I rang them up to know about the financing options, they told me that they would call back, which never really happened. After making quite a few calls I got to talk to the Finance Manager, who informed me that Honda would not be able to help me with financing since I was on visa! So I said I would try and make my own arrangements and get back to them to which they said they were fine. I went ahead and arranged the same. Later when I called them up to say that everything was arranged, suddenly they told me that they would not be able to give me $500 off because I could not get finance from Honda, which was weird as they never told me anything like that before! I was a little upset with this dealing, when the sales woman told me that if I had so many problems I could go ahead and cancel the deal! I decided right then to drop off, because this was not the way a sales person is expected to deal with a customer! So I called her and mailed her to say to refund my advance and cancel the deal. Later she called me and asked if they would add back that $500 refund, whether I would go ahead to which I said no. This was totally unacceptable the way she dealt with me!!! She never returned calls, was rude from the moment the deal was made and lacked technical knowledge! This was the worst experience I have had with car dealers! Just for your information, on the very same day I purchased my Honda Fit from DCH Academy Honda and had a wonderful buying and after sales experience with them. They also got my financing from Honda with the lowest interest rate!

Cathy17

18 de ago. de 2013

This is our third Honda that we purchased from this dealership and this salesman, Ron Teplitzky. We are very satisfied with the friendless and cleanliness of this dealership. The reason we keep going back is because Ron is a very nice salesman. We think he is very fair when it comes to the price of the vehicle and we never feel that salesman pressure to buy immediately. I am completely turned off when you get a salesman that is too pushy! We think Honda vehicles are the best and I am sure we will be back to see Ron in a few years!

Leeblumenthal

16 de ago. de 2013

Very knowledgeable on products. Spent time going over all car details. Friendly and very helpful. I would highly recommend DJ to my friends.Very pleasant atmosphere. All employees were very courteous.

LongJohn17

15 de ago. de 2013

I was treated courteously and promptly during the visit. The Service Consultant worked with me to decide which 35,000 mile services needed to be performed on my vehicle based on it's history and how it is driven. The Dealer waiting area was very comfortable and served excellent coffee and other snacks. The work was performed well and completed on time. The price for the the work performed was reasonable.

nekster

13 de ago. de 2013

This was my first visit to Honda of Freehold . The staff there did not pressure me , as most dealerships do . My salesman , Chris, made eye contact with me , smiled , and asked if I needed assistance . From that point on ,our relationship was businesslike , but also friendly . Chris allotted all his time to me , even though it was Saturday , and very busy there . We came to an agreement that satisfied us both , and I drove off with my new Honda . The next business day , Monday , I received a call from Chris , asking me if I was satisfied with my purchase . He also made arrangements with the service department to repair a minor defect that I had noticed before signing off on my vehicle . My whole experience with this dealership was extremely satisfying , from my salesman , his manager , to the person who handled my paperwork . I would definitely recommend this dealership and return there myself for future purchases.

sffowler

12 de ago. de 2013

My expierence with Mr. Aweeky was a very positive. There is a lot of aprehension when purchasing a new car, not only the selevtion of the car, but the selection of the dealer. When meeting Paul, we were at ease and was comforable enough to begin negotations. After shopping around to several dealers in the area, I am certain I have made the right desision in both m car selection and dealer. Thank you mr. Aweeky!

apavia

10 de ago. de 2013

I purchased the vehicle because of the knowledge and professionalism of my sales person, Paul Aweeky. He made it possible and understood exactly what I was looking for and put me in the right car.

victoria g

9 de ago. de 2013

Horrible experience. I sat with an inexperienced salesman who wasted my time for 3 hrs promising me a price he never gave me. Finally Mike the sales manager came over and made me feel I wasted there time. Mike was extremely rude and was getting mad that I wasn't as dumb as he thought I was. Never had such a bad experience. Run away from this dealership

gman518

8 de ago. de 2013

DJ was very friendly, and very attentive to my needs, and found a car, although a tiny bit out of my price range, but got me a fantastic deal nonetheless. I would recommend DJ to my friends and family, and Honda of Freehold as a whole. I got a beautiful car at a very good price

cordeir3

6 de ago. de 2013

We came in to find a new car for a new college graduate. We were greeted immediately by a very friendly sales associate, Ron. He was very informative and did not put any pressure on us to buy a car. Ron answered all of our questions, took us for a test drive, and was there for us every step of the way. Ron always made himself available for us and was helpful and making a decision. We are very happy with our new Honda and would recommend this dealership to anyone!

csnyder2213

1 de ago. de 2013

I am so thankful for the experience. Maria and Art were kind and professional. I will recommend Freehold Honda with highest regards. The vehicle is great and perfect for the kids. Thank you so much again.Yours,Carey Snyder

jhbloom01

31 de jul. de 2013

DJ was very knowledgeable on my Honda Accord and answered all my questions. Extremely professional and friendly to work with. I felt very comfortable with the overall car buying experience and DJ personally assisted with my complicated trade-in, making the process smooth and addressing my concerns. Best salesrep I have ever worked with in a car dealership, outstanding customer service! I will highly recommend all my friends and family to Honda of Freehold and to DJ Wilson.

zoizoi10

30 de jul. de 2013

This was the third Pilot I have purchased from Honda of Freehold. I have always been impressed with the way I was treated at this dealership and again was very pleased with DJ Wilson, the sales person who took care of me this time. I specifically chose him because he had been the sales person for my son when he purchased his first brand new car and we were very pleased with the way he treated us and our son when we were there. He was very informative as to the vehicle I was purchasing. He took the time to go over all the details of my new car. He was considerate to offer me coffee and other refreshments and to make me comfortable while waiting. The car buying process is long but Honda of Freehold employees are very friendly and try to accommodate their customers. Overall, my car buying experience at Honda of Freehold has always been pleasant even the third time around. That is why I always return to Honda of Freehold. I would recommend this dealership and have in the past.

djjay

29 de jul. de 2013

We went to this dealership on Saturday at approximately 5:00 p.m, we were promptly greeted by the receptionist and we advised her that we were hear to look for a new Pilot. We waited a long time and finally met with Paul Aweeky. Paul showed us the Pilot and gave us great insight on the car. After we liked the car we asked him for a price. Paul came back with a price which was slightly higher than what we were offered at another dealer. We should him the quote from the other dealer and he said he would beat the quote. He came back with a quote, which we liked. We told him that we would come back on Monday to buy the car. He was ok with that but the sales manager Chuck came up to us and made a racial remark and stated that the quote was only good for that day and will not offer us the price on Monday and walked away. However Paul told us he will still give us the deal if we came back on Monday. Oh Monday, I called Paul to verify that he would still make good on his deal and he called me back and offered to discount the vehicle further. We went back to dealer and met with Paul. He came good on his word and offered us the car at even a lower price. We were very pleased with Paul and only returned back to this dealer because of the way Paul spoke with us and his professionalism. We highly recommend dealing with Paul Aweeky in purchasing a car. In fact, we planning to buy another car in the next few weeks from him. Overall the dealership lacks and can better their customer service experience, however working with Paul Aweeky was an excellent experience and we highly recommend working with him.

Kris Bachmann

27 de jul. de 2013

Sold car that i left deposit to someone else , charged my credit card for the deposit after he told me the car was sold to someone else and has not issued the credit yet The shame is the sales guy, Ron, was really great and checked twice if the car was available before we even test drove the car, so Mike your caught, because you scheme to sell me the more expensive car you offered exposed your lowlife tactics. Hopefully someone from Honda corporate contacts you personally.

totodc

24 de jul. de 2013

My wife, two young (5 and 2 yrs old) daughters and I were travelling to the USA on holidays between 5th-13th July. Our itinerary was to head from Canada to visit friends in the Freehold area before departing Wed 10th July for Vermont, and then return home to Canada on the 13th July. Unfortunately, on the Sat 6th July on route to NJ we hit a deer with our 2012 Honda Odyssey minivan. Thankfully no one in our car, or any other around us, was injured. We managed to make it to NJ after stopping to assess the immediate damage. We contacted Honda of Freehold on Monday, and I spoke with Rebecca about booking an appointment to assess whether our vehicle would be safe, or at least could be repaired sufficiently, to complete our trip and return home. Rebecca arranged a first thing Tues 9th July morning inspection while I continued to coordinate with my insurance company. She also gave me her initial impression after looking over the vehicle, and assessing the damage, alerted me to the fact that there may in fact be extensive work not easily repaired in a short time. Her instincts were later confirmed by the inspection estimates (quite extensive). Rebecca clearly explained my options, contacted the Collision Repair shop their company uses to request an estimate and timing required if repaired in the US, and even contacted their transport company to determine possibility of using that company to transport our vehicle back home to Canada. After discussions with our insurance company, it was decided that we would arrange to ship our vehicle back home to be repaired, and my family was able to continue on our trip as planned in a rental car. The main reason for this review is to express my sincere gratitude to Rebecca, and Honda of Freehold, for going above and beyond required "duties" to help my family during difficult circumstances while we were away from home. I know for certain that without Rebecca's concerted efforts, expertise, due diligence and compassion, my family and I would not have been able to complete the necessary arrangements to continue on with the rest of our planned trip. Moreover, my anxieties were considerably eased when Rebecca assured me that she would remain in email and cell phone contact with me throughout this process after I left the NJ area, and confirmed our vehicle would be fine to remain at the company until arrangements were made to transport it back to Canada. She provided me all the paperwork from the damage assessments performed and when I inquired how much I owed, she responded there was no charge since there was nothing they could do to repair it unless it went to the body shop for about a week (which we didn't have time to wait for due to our limited travel time) and plus my family had already been through enough inconvenience. She also didn't have any problem receiving copies of the necessary documents for customs import after the fact, and confirmed for me all was placed in the vehicle as per the instructions from the transport company. I understand now that our vehicle was just recently picked up and is on route home (~2 weeks after the incident).My first and all subsequent vehicles have been Hondas, and in their lifetimes, I have dealt with a number of different Honda Service Centers and dealerships throughout Canada and the USA. Though the circumstances described above were unique, and I hope will never be repeated, I can honestly say my brief experience with Honda of Freehold, and Rebecca, were the best imaginable. I feel as though Rebecca treated me as a family member. They certainly provide great personalized care, professionalism and attention to their customers. I can't thank them enough.

hlbludau

23 de jul. de 2013

It was a great experience. It did take longer than I had expected but I had not bought a car in over a decade. Once I indicated that I needed to be elsewhere, Doug did what he could to help get my purchase expedited. Everyone was very friendly.

tomdibella

8 de jul. de 2013

My father and I had a terrific experience with Dj Wilson and the rest of the Honda of Freehold Staff. Dj was not only extremely helpful with getting us a great deal, but he was also friendly and made the experience worth while. I truly love my new car and I would not be able to be driving it without Dj's help and cooperation.

Speedin1427

3 de jul. de 2013

Dan was extremely patient and helpful when my girlfriend and I went in to lease the 2013 Honda Civic. I would refer anyone who was interested in a car to Dan Spencer.

Quiksilver5882

1 de jul. de 2013

I visited this dealer to check out a 2010 Acura TSX w/ Tech Package which was listed on their website. The photographs do not depict the car properly. It is scratched up and is in need of some serious detail work. I figured they would be willing to negotiate the price. The internet price is 1k lower than the window sticker and they agreed to this price, however they refuse to negotiate any lower. They also refuse to acknowledge Edmund's TMV pricing on the vehicle. To top it off, they low balled me on a potential trade in. The sales manager did not even have the courtesy to sit down and discuss the deal. I sat in the parts department area where the sales associate (in-experienced) ran back and forth between the manager and myself. Run, don't walk away from this dealership!

Hearjeff

28 de jun. de 2013

I called sales dept and spoke with Bethany before visiting to confirm the specifics of a lease offer published in newspaper. After confirming my understanding of the offer, I made appointment for today to lease vehicle and drive it off lot. As the offer was really good, I asked Bethany to double check and call me back if different than what was published and what we discussed, as I didn't want to waste my time. At the dealership, I spoke with Paul who looked at ad, then took a copy to his manager up front. He came back and told me his manager said there was a typo in the ad, and to get to the advertised monthly payment I'd have to pay more than double the advertised price at lease inception. Or I could make the advertised lease inception payment but monthly payment would go from 169 to 185. He apologized and suggested I contact GM. When I told him I'd complete lease per advert, he went to discuss with another manager, who of course came out to talk to me. He said there was no misprint, and said tax was not included even though that's what the ad clearly states. So even though Paul could not understand the ad, and his first manager claimed it was a misprint, this guy comes out and tells me it is my misunderstanding and their ad is accurate. It is not. Despite my call to sales in advance of my visit, and their claim that ad was accurate and I understood the terms correctly (I went so far as to confirm that I'd write a check in the amount of 1063 and drive off with a new car and a 169/mo payment, which sales associate Bethany confirmed), it is now obvious that they just wanted to get me in the showroom and sell me on a lease with different terms. Bait and Switch in it's purest form. I am disgusted. I won't say I'll never, ever buy a Honda. But I will never buy a vehicle from Freehold Honda ... NEVER. I live in freehold, operate several businesses in Freehold, and make every effort to do business locally. But I can't imagine ever setting foot in Freehold Honda showroom again.In fairness, Paul Aweeky seemed to at least make an effort to resolve a situation that was none of his doing.

miken08

3 de jun. de 2013

My overall experience with this dealership was terrible. I purchased a used 2008 toyota highlander. i called to make an appointment to see car. After traveling 45 minutes to the dealership, I was told the car had been sold that afternoon. i left angry. i got a phone call 10 minutes after i left saying the car was still on the lot if i wanted to look at it. i was already on my way home so i didnt go back. I went back to see the car the next day. The salesmen were nice. I test drove the car and decided to purchase. I had the car for three weeks and it started to smell a little musty. I went to get the car washed and got all new mats for the floors. The smell remained. i took out the new mats to see if the rug was wet from the car wash. It was. i pushed down on the carpet and there was a puddle under the front passenger carpeting from a leak coming from the outside. I called the dealership and spoke to the sales manager Mike Smith. He said i could take the car there and get it checked out but it would not be covered under my dealer warranty. (60 days or 2000 miles 100% parts 100% labor) i was within limits but Mike said this would not be covered nor did he believe the problem was his problem. I brought the car to my mechanic and he told me the front window glass had been replaced at some point. This was not in the carfax. I told Mike what the problem was to see if he would fix it but his answer was still NO. He sold me a car that leaks and he wont fix it. Not the customer service i expect from a reputable dealer. They act more like a chop shop. This LEAK was the major problem i had with this dealership. I wasn't going to write a bad review at first. Even when they sold me a car with TWO RECALLS on it. I only found out when i went to get a second key made up. (they only had one when i bought the car) $377 later. For a key. I wish i would have had them make me one. They never offered a second key. I didn't think much of it until i saw the bill for the key. I can deal with the key and i will get the recalls fixed. I can't deal with being sold a defective car and nothing being done by Honda of Freehold to remedy this problem. Bad Business.

barrymetz

28 de may. de 2013

We were greeted in a timely fashion.Our concerns were addressed by our saleman, Paul Aweeky.He was knowledgable, courteous and everything you would want from a car salesman. He helped us reach our budgetary goals for this vehicle.I would recommend him to all of my Honda buying friends.

tmysl

25 de may. de 2013

Thank you paul for great service! my new 2013 honda CR-V AWD is Great! Please ask for Paul Aweeky when going to Honda Freehold! He is Honest, quick and a pleasure to work with.

wselden

20 de may. de 2013

The experience was terrific. The price of the vehicle and respect of DJ Wilson for me as a customer was greatly appreciated. The dealership was very transparent and answered all my questions about the lease and car. They located the color car I wanted within a week. M6y son leased a car there also. definitely would recommend DJ and the staff.

nkoren

20 de may. de 2013

DJ Wilson went above and beyond in helping us secure the car that we wanted as a gift for our daughters college graduation. We had limited time and special cirumstances which made our purchase very complex. DJ spent many hours working with our circumstances and knew how to navigate the waters to arrange a deal that would work for us. DJ was extremely professional and we truly appreciated and valued his vast knowledge about all areas of the car business. We have two other daughters and when it is time to buy their cars, there is no question that we will go back to Honda for all of our future car needs. Honda Freehold and DJ Wilson are the "A" team!!

nicolas05

11 de may. de 2013

I came to the dealership looking for my first new vehicle. right away a sales associate was ready to help. DJ Wison came over introduced himself and asked what I was interested in. He gave me the personal attention a customer deserves. He was there every step of the way through the entire purchase. I think DJ adds tremendous value to this establishment and there should be more sales associates like him. I did purchase a new vehicle. Three days later DJ took the time to call me to see how everything was doing which was great. My father is even in the process of buying a new vehicle from him too.

Ragingage87

11 de may. de 2013

Excellent all around. I would recommend this dealer to everyone!! DJ Wilson was my salesman, if you can ask for him personally. He is the best!!

Cmartir

26 de abr. de 2013

Everyone at this dealer was very pleasant and extremely helpful. I would definiately recommend customers here. I would also come back to purchase another vehicle.

leanneya

23 de abr. de 2013

Our Sales Person, Chris Chrepta offered a low pressure buying experience. He provided us with all of the options and was very kind and attentive. Everyone that we dealt with was friendly and knowledgable. Honda of Freehold has all of the characteristics of a great dealership. However, the whole buying process was very frustrating and painfully SLOW! There has got to be a better way that they run customers through their dealership! The system is all wrong. This is not our first time buying a vehicle from a dealership. Everything took *HOURS* longer than it should have. For this reason alone, we will not be recommending Honda of Freehold to anyone.

bbianchi

22 de abr. de 2013

I have taken my car here for service in the past and each time, I have come away impressed with the quality of service. I have dealt with other car dealerships and their service advisors, but Rebecca is the friendliest that I have ever dealt with. I recommend anyone that goes here to ask for Rebecca.

Ashaposh

20 de abr. de 2013

Low fees. Great prices. Salesperson Raj was big help and made the buying of the car easy. Answered all my questions regarding differences between trims of Civic. Also was patient enough to help me with choosing the colors

speedracer5

18 de abr. de 2013

Working with Paul was an extreme pleasure. He offered the right balance of support in terms of our car buying experience. Never felt threatened or pressured which created a comfortable atmosphere to make the right decision. Paul was also extremely knowledgeable about the Honda product line. My wife and I can sincerely state that Paul did whatever he could to make our expereience at Honda of Freehold a memorable one. I can envision having an extended future partnership with this dealership based on the way we were treated. Bill, Paul's manager was nice to work with as well. Thanks Paul !

JoshAdams4488

15 de abr. de 2013

Everyone from the receptionist to the Sales Associate I directly worked with (DJ Wilson) and the business management officer (Pete McCormack) were very friendly and very helpful. I am extremely happy with my purchase and the overall all experience. Honda of Freehold took an experience that had been stressful for me in the past and made it very enjoyable.

nywriter

15 de abr. de 2013

Ron was friendly, courteous and informative from the moment we sat down with him. We were able to negotiate a better price on our lease and were very satisfied with all service that day.

redline58

12 de abr. de 2013

Chris Chrepta our sales person was a pleasure to deal with.He was very patient and knowledgable.Maria the Finance Manager was very helpful and took her time explaining each step.Would reccomend this dealer to family and friends.A +++

Bass123

10 de abr. de 2013

This is my 2nd purchase at this dealership, once again it was a pleasure. Daniel Spencer was awesome!! Easy to talk to and understood what we wanted and delivered.

Stinky19

9 de abr. de 2013

Doug was knowledgeable, friendly and an asset to Freehold Honda. I had visited several other dealers before coming to Freehold Honda. Based on the price and relationship Doug had offered it was a. no brainier to go with Freehold on my new purchase.

my2bratsdad

8 de abr. de 2013

From the moment we walked in the door we were greeted with a smiling face and friendly clean atmosphere. Our salesman Raj was awesome. We had just walked out of a Toyota dealer almost purchasing from them but felt that we wanted to see how Honda could compare to what we had been offered from Toyota. Well, we are thrilled we did stop, because we love the new Honda Civic we leased compared to the Toyota Corolla that we almost went with. What really impressed us not only how clean and inviting the showroom was, but how knowledgeable our salesman was. He knew what every button and gadget did in the car and explained everything thoroughly and even took the time to hook up my husbands cell phone to the Bluetooth. Thank you again Honda of Freehold, and especially Raj for doing a great job. Sincerely,Mr. & Mrs. Frank & Kim Quilla

natronzx

6 de abr. de 2013

Excelent service, propper mannered, great sales rep, i am recommending him to anyone and everyone i see. you should see how he sells the cars. he does't feed you a bunch of crap like most sales men. and he is very patient .

robertdj

29 de mar. de 2013

Just want to say a special thanks to DJ Wilson for working with me on getting me the right car for the best price. I am very happy with my finance he new right away the best vehicle for me and worked with me even though my credit was not perfect thanks, and I'm definitely telling my friend and family about this dealership and how the staff helps you get what you want for less..

debrashap

27 de mar. de 2013

Honda of Freehold is a very professional operation. We were greeted as soon as we entered the showroom, and a sales person was immediately assigned to us. Sales associate Ron Teplitzky was courteous, friendly and very knowledgeable about all the Honda vehicles, including the one we purchased, the Accord LX. He answered any questions that we had, and personally walked us through the whole car-buying process. We were able to negotiate excellent terms on our purchase. On pick-up day, Ron ran through all details about our new car inside and out. His customer service was excellent. We will recommend Honda of Freehold and Ron Teplitzky to anyone considering the purchase of a new Honda.

RamSharma

15 de dic. de 2012

Terrible customer service, Freehold Honda was rude and we walked out of the dealership because the environment was so poor. Like every other review on this site and others, Freehold Honda is condescending and does not respect customers.

bigw1949

9 de nov. de 2012

ATTENTION VETERANS Honda of Freehold is very veteran freindly. Once they noticed my Disabled Veteran licence plate, I was thanked for my service by the salesman, sales manager and general manager. I was not pressured in buying (I did buy a used GMC Envoy) and was treated by professionals. Ron was my sales expert and explained the many options I had. Luis the sales manager helped the deal along at a very very fair price and gave me a 1year/18,000 mile warranty at no additional cost on my used vehicle. I will be bringing my wife's and daughter's vehicles in for a trade shortly.GOD BLESS OUR TROOPS AND GOD BLESS AMERICA

ngolub70

20 de oct. de 2012

I am a 2nd generation Ron Teplitzky loyal customer at Honda of Freehold. My parents purchased a VW from Ron back when it was David Michael MB, VW, and Honda in the same building. I just purchased my 4th vehicle from Ron and once again I was treated like a friend....not a customer. Ron is the best when it comes to knowledge of a vehicle, sales and SERVICE and I would without a moment's hesitation recommend anyone and everyone who is in the market for a Honda to contact Ron at Honda of Freehold. By the way, I don't even live near the dealership anymore...I live 60 miles away and I have a Honda dealer 10 minutes away from where I live and work. Ron's my guy though and I'm only too happy to travel the distance to see him. I know he'll go out of his way to make me happy and that kind of person is hard to find.

jeanglad218

1 de ago. de 2012

The salesman "Raj" was highly respectful and courteous. I was looking for a certified CRV within my budget. Price could be better but Raj did try his best. I ended up buying the car for $300 to $500 more than the fair retail price. I am not the best in bargaining. I recommend this place to anyone who is knowlegeable in car quality and bargaining.I am now doing my homework in order to take my soon-to-be graduated daughter to Honda of Freehold for her new or certified first car. I will make sure that I call Raj first.

jf212

17 de jul. de 2012

My husband and I went in on 7/13/12 to just go over numbers for the CR-V. We were forced into a test drive then once done were asked "you like car?" and we of course said yes, it's what we want. The salesman handed us a pen and told us to sign. Sign what? We got no explanation. So the sales manager came over and had us sit there for about 20 minutes to "think about it." When you're pregnant and it's late and you're hungry, the last thing you want to do it sit there and think about it. This went on about 3 times. I told the sale guy we'd be back in the morning and we need to sleep on it and I'm hungry so we need to go. The sales manager replied "Go eat a snickers." We abruptly left. DO NOT think you are getting superior customer service when you come here. All they want is a quick sale and definitely the customer comes last!

dkinley1

14 de jul. de 2012

great cars great prices there where very helpful with us in buying our car i would moat defiantly tell people to go to this dealer there the best

rydanse17

30 de jun. de 2012

Freehold of Honda made my car leasing experience simple and easy. I was impressed by the level of cutomer service. I felt valued as a customer and I felt my deal was very fair. I worked with both Evelyn and Raj and would recommend them to my family and friends. They were both top notch!

chparuck

11 de jun. de 2012

DJ Wilson is The MAN!!! I will go back to him from here on out! I liked his style, I like his honesty, and most importantly, I felt he was there for me every step of the way.Read the reviews listed, if they dealt with DJ, they were happy.

kami_nj

6 de jun. de 2012

The manager of this Honda of Freehold dealership Lied about sending me an internet quote and telling me a specific vehicle was on premise for me to test drive. I drove in traffic 3.5 both ways and this is what I get as soon as I walk in. At the reception desk when the Manger arrived, he questioned me twice "Is this Ridgeline for you?" I looked around and said do you see anyone else? He just laughed as I'm a female and why would I look to drive a Pick up truck. That was very condescending and unprofessional in today's time. The sales person was very polite. As I know and the sales person knows, the managers and dealerships have access to see if another dealer near by has the same truck that I'm looking for. He did not want to help and just laughed and told me why I won't go for the Ridgeline RTL and have to have the sports model and told me all cars drive and feel same especially the two Ridgeline. One's small and sporty with 18"Alloy Wheels the other is more of a luxury and he wanted me to just settle for what he felt I should. I would never ever recommend anyone to this dealership. While the other Honda dealership I went to after and others that I have been at have been very respectful no matter what. You would more likely get this type of attitude from a sales person but This Honda of Freehold Dealership is unique, it's the Manager that makes condescending remarks to female customers that come in to buy a pick up truck. You want an excellent experience for the money you are investing AVOID HONDA of FREEHOLD, Freehold, NJ

inygill

31 de may. de 2012

Great experience!!! A+++ Would recommend again!!! Very nice salesperson to deal with. Got a great deal on a honda accord for leasing. Will go there again.

timelost$$$

6 de may. de 2012

BEWARE!!! BAIT AND SWITCH!!!! By far the worst experience ever at a car dealership. We found exactly the car we were looking for online, it was located at FREEHOLD HONDA and it was $5000 less than everywhere else. We called the dealership spoke to a salesperson who said the car was available and had us make an appointment to see it the following morning. We told him we were 2 hours away and asked for the best route which he gave us along with our " customer number" and appointment time. We called our credit union got pre-approved for the price of the car... washed our trade and made the 2 HOUR TRIP to FREEHOLD HONDA the next morning. We arrive at our appointment time, gave our customer number and waited 10-15 minutes for someone to speak to us. Finally Andrew Woolcock approached us with an extremely insolent attitude and informed us that the car we came to purchase had been sold and is going out in 2 hours. " IT HAPPENS" is what he said!! Then he quickly tries to get us to look at other cars.BAIT AND SWITCH!!!! NEVER did anyone on the phone ask us for a deposit on the car which we would have given since we spent $50 in fuel and tolls along with a wasted vacation day. What do they attempt to do?? Sell us another car for more money withless options and higher miles. AGAIN- BAIT AND SWITCH!!!! Obviously this is how FREEHOLD HONDA operates, buyer BEWARE! We attempted to work with the dealership by contacting Nelson Guerrero for assistance but sadly, Mr. Guerrero turned our problem over to Andrew Woolcock who once again was not accommodating and clearly did not want to assist us.

charleyk

13 de abr. de 2012

Brought car in for service as check engine light was on. I am the type of person who likes to work on my own cars because I do not trust most mechanics. I was confident I knew what the problem was but I just didn't want to fix it myself as I am getting older. I was so impressed by the way I was treated that I will definitely be going back to Jerwin in the future for service. Car fixed first time, quickly, and at a fair price. With no fanfare. Well Done Jerwin. And sorry it took so long to post this review as the service was done a few weeks ago.

PaulF1014

26 de mar. de 2012

My mom and I were at your dealership on saturday,March 25th,to purchase a certified pre-owned used car. Your salesman,Paul Aweeky,took wonderful care of us! My mom was a little aprehensive about going to a car dealer to begin with,but Paul helped us pick a beautiful 2010 honda civic LX. He explained warranty details, showed us the car facts,spoke with a rep from my mom's insurance company, he basically made us feel very secure with my mom's purchase and she is absolutely thrilled with the car!! We thank you very much for a great experience!!! Sincerely, Ann Featherman (Mom) Paul Featherman (son)

brsuresh

20 de mar. de 2012

We recently bought a Honda Accord at Honda of Freehold and it was a very pleasant experience for me and my family. We are certainly enjoying the car.It was a pleasure to work with Paul Giarratano. He was very courteous, sincere and thorough and was very refreshing to see a car salesman very unlike others and was the main reason we came back to Honda of Freehold to complete our purchase.We also found the Sales Managers Steve Tancona and Andrew Woolcock to be extremely helpful.I would definitely want to do more business with Honda of Freehold and recommend others to do the same.

smash

14 de mar. de 2012

Dealing with Paul Giarratano was a most pleasurable experience. We found his knowledge and manner in which he described the Civic EX-L model to be extremely helpful. Based upon my previous negative experiences with so many auto salesmen, it was refreshing to deal with Paul. Because of our sales meeting with him, my wife and I are seriously considering purchasing our Honda Civic from Paul. We will certainly recommend Honda of Freehold and Paul Giarratano to everyone we know who is interested in purchasing a Honda.We also found the Sales Manager Steve Tancona to be extremely helpful.

shariann03

8 de mar. de 2012

Words cannot describe my satisfaction with your dealership and especially DJ Wilson. DJ was a Professional and a Gentleman. He clearly subscribed to your Core Values and practiced them. I had done my "homework" prior to my purchase so I was well informed about the vehicle and the price. The negociating process can be "uncomfortable" but I must say that DJ was honest, fair, and understanding. I don't like pushy sales people and that was not the case at all. DJ was a saint! There were moments during the negociating that felt "heated" and DJ remained cool, calm and collected. He was the "voice of reason" and surely made me feel like I was his one and only customer. There is no question that I would recommend Freehold Honda to anyone. I would also send them to DJ Wilson! Thanks DJ...you're a "10" in my book!It's just been a few days that I have been driving my CRV and I love it! My sincerest thanks,Shari from Aberdeen

johndelahunt

7 de mar. de 2012

I recently leased a new Honda Pilot from this dealership. I had an extremely positive experience - mostly because of the effort put forth by our Sales Manager DJ Wilson. DJ was courteous, upfront, and honest in all his dealings with me. He turned what is usually a painful process into an easy and enjoyable one. I give DJ and the dealership my highest recommendation.

Bill and Lynne

5 de mar. de 2012

Hello, we recently leased a new 2012 Honda Accord EXL from Honda of Freehold. We would just like to say how knowledgeable, friendly, and helpful both Ron Teplitzky (Senior Sales Consultant) and Luke Haug (Finance Business Manager) were in helping us select the car of our choice. In fact everyone we met at the dealership greeted us in a friendly and professional manner. This is our eighth Honda Accord from this same dealer/location). It has always been a pleasure and a great car !

Jbustos

3 de mar. de 2012

I was helped by Mr. Akram Ali at this dealership. First impression of him was that he was very friendly and professional. He thoroughly answered all of my questions and tried to work with my parents and I with the best price possible for the honda CR-V he automatically quoted us a price that was significantly cheaper than what other honda dealerships were offering me. He was not at all pushy and tried to explore all options for me. Within three hours of being there I walked out with a brand new honda CR-V . Akram was very helpful and even called me a few days after I had purchased the car to make sure i was happy and enjoying my new purchase. I bought the car a few months ago and even til this day when I have a question about the car or maintenance Akram is there without any hesitation to help me. I would highly recommend working with Akram when going to this dealership!!

JOESAMS

27 de feb. de 2012

MY ANSWER WHY IS SIMPLE TOM TUZIO!!! TOM IS AN EXCELLENT,KNOWLEDGEABLE,POLITE, EMPLOYEE. FREEHOLD HONDA SHOULD BE GRATEFUL TO HAVE A MAN OF SUCH DEDICATION AND COMMITMENT, SOMEONE WHO LISTENS TO THE CUSTOMER AND TAKES PRIDE IN HIS JOB BECAUSE HE CARES ABOUT THE END RESULT. SO MY EXPERIENCE OVERALL WAS EXCELLENT ,ONCE AGAIN THANK YOU TOM.

eeyore76

25 de feb. de 2012

I went to this dealer to look for a new car since I was getting close to the end of my lease on my Honda Pilot. I had had a good experience there when leasing the first pilot and went back. I had an even better experience. We were greated by the receptionist who directed us to Tom Tuzio. Tom was very friendly and personable. He asked me what I was looking for and began telling me what they had in stock that fit me needs and budget. When i told him that i had my Pilot that had to be turned in with me, he immediately had it brought into the garage to have the service dept. look at it to see the shape of the car and how it would help me with a new car. Since the car that i was interested in was at another lot he sat with me and worked out all the numbers while we waited so that once the car got there I could test drive it and complete the sale if i was ready. Once i test drove the car and decided it was what I wanted, Tom got the paper work written up and completed in a timely manner, since I was in a time crunch to get home. From the time we first met Tom to the time he handed me my new keys was a very easy and enjoyable time and made getting a new car very easy. I would absolutely recommend Tom and this dealership to friends and family.

has_sam97

18 de feb. de 2012

Paul is a very professional, outstanding and friendly salesman. He made our visit to Honda a very pleasant one. I am sure when it is time to get another car, Paul would be my first choice.

steinhauerme

3 de feb. de 2012

Everyone I dealt with was helpful and very accomadating. Paul took the time to answer all my questions and called me back when I left messages. He showed me how to work all the features in the crv. I was very happy with the whole process.

LoriMatlow

3 de ene. de 2012

My parents met with Akram on a Monday to shop for a safe vehicle for me. Three days later I walked out with a BEAUTIFUL 2011 CRV that I LOVE!! Thank you Akram for a wonderful shopping experience!! You were AMAZING and so great to deal with!! I definitly recommend Honda of Freehold especially if you are dealing with Akram!

qwerty123sam

8 de dic. de 2011

I went in to turn in my old leased mini van and obtain a new one. They were very helpful and friendly and provided me with a new vechicle the same day.

jerryhsu

5 de dic. de 2011

nice price, and helpful service, but i don't understand why they get pretty normal rating in google. finally switch to other dealership, because the other one provide pick up service for me, nice pricing, as well as other warmhearted help.

J0rtz

27 de nov. de 2011

My recent visit to Honda of Freehold was exceptional. The dealership was new and very clean. I was greeted when I walked through the door and I was treated very professionally. I walked around the show room for about 5 minutes before Akram introduced himself and told me he was going to help me. Akram asked permission to ask me some questions and take some notes to ensure that he understood what I was looking for. Since I had already done research on the 2012 Honda Coupe EX-L V6 the conversation was tailored to why that car would be a great choice for me. The best part he did not try to change my mind or steer me towards something that I did not want. We went over some numbers, I told Akram what I wanted to close the deal, and I left 2 hours later with a new car. I would recommend Akram Ali and Honda of Freehold to anyone that is looking for a vehicle, and does not want to have the typical dealership experience that so many dislike.

elsieidy

26 de nov. de 2011

My wife and I, we were shopping for a new car that fit our needs, and finally we found what we really need with no pressure in no time.we were really pleased and had a wonderful and welcome service at freehold honda by Mr. Akram Ali, who gave us the answers that we were looking for, explained the deal in a wonderful way, and outstanding level of customer service.Very Friendly Sales person, well aware of his business and the car specs in detail, took us on a test drive, answered all my question in a professional manner.Most important, he really did his best as far as saving us more money than we thought we can get.defiantly recommend him to do business with.Again, thank you Akram for wonderful deal and a great car.

SusaKasz

16 de nov. de 2011

My husband and I were dreading car shopping and were delighted that we happened into Freehold Honda and met Akram. He was "real" and straightforward. Listened to our requests and didn't try to push us into something that didn't fit. He made the process easy and enjoyable. We couldn't be more pleased with our new Honda Odyssey and are happy with what we paid and never felt pressure.

tamicondit

12 de nov. de 2011

Excellent people, wonderful service from the time you walk through the front door to your driveway.Great prices no haggle, good communication before during and after, would recommend A++++ They will always be my car dealer of choice. Great Experience!

sfigler

30 de oct. de 2011

Great customer service. He made the process very easy. Akram is very professional easy to work with. He listened to what I wanted and gave me no nonsense.

jmadura

27 de oct. de 2011

Dealing with Honda of Freehold was a pleasure due to my salesperson Anwar Guirguiswho was thoughtful and considerate while settig up my lease agreement.

akeithan

25 de oct. de 2011

We have researched the honda pilot for over a year and were looking to purchase a 2012. Although we were limmitted on time we were very serious about price comparisons of lease vs finance. Maria was very helpful in taking our information and answering a few of our questions, but when it came down to price, her manager came rushing over to walk us out of the door. He completely brushed us off because he felt we were not "serious" and should return when we were "ready". Little had he known, would he have offered us a good deal we would have taken it - no questions asked. Not only were we infantiziled but we were swept out the door with disdain. I feel as if we were discriminated because of our age and appearance (young couple just having just come from the gym). The sales manager was down right obnoxious and their sales staff obviously are not well versed in financing or they would be able to quote prices themselves (not have to rely on a "manager" to provide a quote). We left Honda of Freehold and drove right over to DCH Nissan where we purchased a 2012 Armada - yes $19,000 more than the cost of the pilot - fully loaded - for the sheer appreciation of customer service. Nissan spent 3 hours with us and even brought out snacks for our kids and played with them as they processed our paperwork. They also threw in lifetime free oil changes and 5 years free road side assistance. How's that for customer service??.... I think Honda needs to take notes....

bregmand

23 de oct. de 2011

I am 51 years old and not easily impressed, especially by auto dealerships. However, I was hugely impressed by the used car web site for Honda of Freehold. First it was user friendly, and easily searchable for the cars I wanted. Second there were several cars of the type/price range I wanted. Third and most importantly was the ability to get CARFAX statements free of charge for every vehicle. I actually purchased the report for one of the free ones on the website, and sure enough they were identical. This is a marvelous service.There was one small glitch. I called the dealership about the 3 cars I wanted to see and was assured they were all "in stock". When I got to the dealership, I was told my first choice (a 2005 Honda Accord) was "in the shop getting some scratches buffed". Willie apologized, said I could put down a 100% refundable deposit and come back later in the week, but I decided to look at my #2 choice (a 2004 Civic).This car was in stock and had lower milage so I decided to go with it. I was impressed that the car with 98,000 miles had a major service before it was put up for sale so that the battery and timing belt were new. I paid the full price because I thought this is such a great service. I was a little concerned that the pickup was not great, but I never drive Civics and Willie assured me this was normal for this car. Also I haven't really driven the car yet so hopefully my opinion won't change once I get more familiarized with the car.However it comes with a 30 day/1000 mile power train warranty so I feel pretty confident. Barring any surprises in the near future my impression of this dealership has changed dramatically.

sahar2004

22 de oct. de 2011

I walked into Honda Dealership with an idea of buying a decent and affordable car, not realizing that I would be walking out not only with a great deal, but also in my dream car, Aura TSX. I have to say I couldn't have done it without the help of Akram Ali(sales rep)! He has truly made the process a walk-in-the-park. It is a delight to have a sales expert explain all the different options and never once pressuring me into a car I would regret. I would recommend this Dealership to everyone! Thank you Akram Ali for all your help!

geemililli

10 de oct. de 2011

I purchased my first used car from Andrew and Paul and because they were good to me I decided to go back and purchase my second used car from them. Andrew the used car manager is truly gentlemen and very nice to deal with.

keirelana

8 de oct. de 2011

Met all my wishes and accommodated all my requests. He was terrific. Will see him again. This is my third Honda and will return again when needed. The showroom is immaculate. My car came out shining and in perfect condition.

rjlbeach

3 de oct. de 2011

Evelyn is warm, thoughtful, patient and above all " Professional". I have been going to Honda of Freehold for many years and Evelyn makes every visit a wonderful visit. She is a true asset to Honda! Thank you Evelyn!!

gerard241

3 de oct. de 2011

My experience at Honda of Freehold was excellent.The dealership Has many cars in stock,The the staff was courteous and friendly and the showroom was organized and clean.My salesperson Ron Teplitzky made sure i received the best price for my car,explained all the paper work and financing.Ron also made sure the car was delivered promptly and cleaned thoroughly.I will be returning to Honda of Freehold to purchase another car next year and will recommend anyone interested in buying a car to go see RON Teplitsky.

Giacomo1

1 de oct. de 2011

Positive experience in working with the General Manager Nelson Guerrero. He is always striving to improve the Honda automobile experience in every facet. Again, a very positive experience.

BabsB

28 de sep. de 2011

Maria made me feel very comfortable buying a new car- no pressure, answered my questions and was patient. She seemed very genuine. I would definitely recommend her to anyone looking to buy a car. Price seemed competitive with other dealers. The manager came over and thanked me for my business, and he also seemed genuine.

Noelzchick

25 de sep. de 2011

My husband and I just purchased a 2011 Honda Accord EX-L from Honda of Freehold. Upon entering the dealership we were greeted by a very friendly salesman named Kumar. Kumar was quick to understand what options we were looking for in a new car and in no time we were test driving the Accord EX-L. Kumar was a delight to work with and he made us feel as though we were the only people at the dealership. The experience was great and no one pressured us or was pushy or arrogant in any way. While we didn't purchase the car during that visit, we ended up back there and Kumar was just as helpful as the time before. He went above and beyond to show us the cars we were considering and he was very knowledgeable about the cars. When it was time for price negotiations we dealt with Tom T. one of the sales managers. He too was a pleasure to work with. Buying a new car is stressful but at Honda of Freehold we felt comfortable throughout the process. We ended up very happy with the car we purchased. When we picked up our car it was immaculate and Kumar patiently went over all of the features with us. All in all, our car buying experience at Honda of Freehold was excellent from start to finish. I would not hesitate to recommend the dealership to anyone wishing to purchase a Honda without stress or pressure. You won't be disappointed and be sure to ask for Kumar. He is an honest man with high integrity.

shopping

22 de sep. de 2011

I just purchased a brand new Honda crv ex.Got the price and everything I wanted. Would Highly recommend this dealer to everyone. They were very friendly,quick,professional. Went over everything in the vehicle.Very pleased with everything. They even followed up with me 2 days after buying the vehicle. Def. give this dealership the business you will be very happy that you did.

parry

16 de sep. de 2011

I have bought 5 cars from the dealership, and I have been satisfied with the sales experiences, the service on the vehichles, and the salesmen with which I have dealt.I have gotten pretty good prices on the cars I have traded in, and we have usually been able to agree on a price for the car I wanted to buy. Service on the vehicles I have bought has been good, and if there was a problem, it has usually been taken care of in a reasonable amount of time. I consider the dealership better than most car dealerships that I have dealt with in the past.

GOLDinFREEHOLD

12 de sep. de 2011

I have to say I am not one who ever wrote a review for a dealer in the past, but this experience I had with Honda of Freehold I couldn't wait even 5 minutes to write this review. I have bought cars at this location and NEVER received the service and friendliness like this time. Don't get me wrong they were nice people to deal with in the past but this time get a PERFECT 10 in all categories. We were looking at a Certified Preowned 2011 Honda Odyssey. Brian Binner was the sales rep and he was so courteous and respectful of our budget. The manager we dealt with was Andrew Woolcock and he went WAAAAAYYYYYYY ABOVE AND BEYOND for us. He was more like a friend than a manager and I say that honestly. Even Stewart in finance was pleasant to deal with. He was NOT pushing me to buy a warranty that I couldn't afford. He actually let me decide what was right for me and my family and I truly respect that. Thank you Honda of Freehold Sales, Management, and FInance Team. You are the #1 Dealer in my book and you will receive endless referrals from my family!

aero217

16 de ago. de 2011

My car had been serviced poorly at another Honda dealership. I decided to come to Honda of Freehold because they were closer than the original dealership. The service department was excellent. They kept me informed about everything that needed to be repaired on my car. Jerwin (my service advisor) was excellent. I will be a customer of Honday of Freehold from now on.

davalla

8 de ago. de 2011

Evelyn and the whole Honda of Freehold team were very easy to work with. We knew what we wanted and weren't hassled into features/services we had no interest in.

captk1r

18 de jul. de 2011

I usually hate car shopping but the experience was extremely pleasant and that was mostly due to the fact that I had Ron Teplitzky as my salesperson. If car shopping was always that easy I would never mind.

damanch

10 de jul. de 2011

We purchased a 2011 Odyssey van from this dealership in July 2011. 8th, and we are extremely pleased with it. We also wanted to express how pleased we were with the expertise and assistance from Maria Guarino. She was friendly, informative and very professional at all times. Ms. Guarino answered all our questions and provided us with a plethora of detailed information about the van. After the positive experience we had at your showroom, we will be back!

EK1023

8 de jul. de 2011

Overall the dealership is friendly and accommodating to its customers. They offer great deals and have a nice inventory of cars to pick from. Our salesman was great at working with us throughout the entire process. I continue to recommend this dealer.

mvenez89

8 de jul. de 2011

I enjoyed my experience with Honda of Freehold. Everyone that i dealt with there was very nice and helpful, and in the end everything worked out great and we got a beautiful used car.

simenta.djpromotions.frank

6 de jul. de 2011

I brought my family to the dealership based on what my friend had told me of his buying expierience at Honda of Freehold. Well I also was very happy with the treatment and the professionalism of Paul and Tommy T, they answered all my questions and concerns. We bought a car and will come back soon to buy another.I will let all of my other family and friends know of the great deals and treatment they will get from Freehold Honda.Thank You , Frank

marinah546

24 de jun. de 2011

I was wowed at the outstanding level of customer service I received, by the salesman Akram Ali. I came in just to look at what was being offered at the time, and for once in my the three times of purchasing a car did I feel extremely comfortable. I was not pressured, or rushed into make a decision, like most other sales people do. Akram was so friendly, professional, and his knowledge of the vehicles put me at ease the entire time I dealt with him. It was unlike any car buying experience I have ever had. I to this day will continue to refer all my friends and family to this location with Akram for all their car buying needs. I left that night purchasing a new car, and I absolutely love it. It was hands down the best purchase I have ever made. Kudos to the team at Freehold, but especially to Akram who helped me pick my car, couldn't and wouldn't have done it without him.

shadowzap64

19 de jun. de 2011

The employees at Honda of Freehold were very friendly and helpful. They were able to help me find a car that would fit my body type, I'm a rather tall individual, which makes car shopping rather difficult. They were never pushy and would listen to everything I wanted and did there best to meet all of my needs. They also gave me a great deal on the car and my trade in. They are highly recommended.

yosrybekhiet

10 de jun. de 2011

Akram such a great sales person worked very hard to make me leave the dealership with a nice car. Thanks, my name is Yosry Bekhiet

ssshahwan

1 de jun. de 2011

Very Friendly Sales person, well aware of his business and the car specs in detail, took me on a test drive, answerd all my question in a professional manner. Took me through the procedure step by step with no rush.I would strongly recommend this dealer to anyone interested in a Honda.

devdesai

31 de may. de 2011

Me and my wife has recently purchased a 2005 Honda Accord EX-L from Honda of Freehold. We worked with a salesperson - Akram Ali. These is our first car in USA and it was a wonderful and satisfactory buying experience. We have seen many cars before buying this car and disappointed with some or other hidden fault which dealer is not letting you know or try to cheat you. But with this car we got what we are promised. Akram was very friendly he also came along with us to Midas car check to get the car inspected. The car-fax was clean but we want to make sure that there shouldn't be any fault inside so we went to Midas car check. Akram was confident that this car has no fault and same we are told by Midas guyz. Thats it we made the deal there itself. Akram was kind enough to wait for us on saturday late afternoon though we were late by 3 hours. Akram is open, honest, friendly, and knowledgable. He really listened us, understand our need and offered us very good price quote. Thanks a lot Akram for making this deal smooth and for all your help to get us this car. Much appreciated.

aschmid

30 de may. de 2011

Bill was very helpful towards helping me chose which car I wanted. I was having a tough time deciding between the 2011 and 2012 honda civic coupe and he told me the differences in each and all about both cars which ultimately helped make my decision toward the 2012. I know a lot more about Hondas and cars in general now because of him. He was very knowledgable about Hondas and was able to answer each question that I had. My experience was very enjoyable.

Andy Dulina

17 de may. de 2011

My 85 y.o Father and I went looking for a reliable car for him in the Freehold N.J. area. Honda of Freehold was our first stop.. My Dad liked what he saw there but wanted to check some other Dealers in the area. Well we wound up back at Honda of Freehold and got a good deal on a 09 Civic,w/Low mi. a very clean car that ran excellent.What struck me most about this Dealership was the friendly,helpful and courteous staff that put no pressure on me or my Dad and their professional attitude. I have been in the automobile business in one form of another for many yrs.These people were very straight forward and my Dad and I were very comfortable with them.. Thank you Paul and Luke for making an enjoyable car buying experience.I would recomend you to anyone looking for a good deal and a great car!

hotstuff

7 de may. de 2011

These days It's rare to find excellent customer service so when you do its memorable. I am actually writting a review, I don't ever do this but My husband and I really enjoyed our experience today buying my mothers day present. Thanks Andrew and paul for making our day a good one!

ddepippa

7 de may. de 2011

This is the third car we have purchased from this dealership and Evelyn. We have also sent friends to her. She is extremely helpful and professional. Although everyone we have dealt with at this dealership was great, Evelyn is the best! When we purchase cars in the future, we plan on going to see Evelyn again!

j_berchini

7 de may. de 2011

By far the best experience I've had when shopping for a new car. Everyone was very friendly, patient and accomodating. Bill Hoblitzell was a great salesman and really made me feel comfortable during the entire process. I will recommend Bill and Freehold Honda to others.

eterrn

6 de may. de 2011

I bought a 2011 Honda Accord in April. I want to thank the people at Freehold Honda for helping me find the car that fit my needs at a price that I could afford. I want to especially thank Paul Papis my sales person and Nelson Guerrero the General Manager for everything they did for me. I love my new car . I would definetely do business with them again and will be recommending Freehold Honda to everyone. I cannot thank you enough Paul and Nelson. I am so so so happy Eve

Chandan Banerjee

1 de may. de 2011

We came to this dealership looking to buy a new Accord coupe and after having had terrible experiences at Route 22 Honda, DCH Paramus Honda and Hudson Honda of Jersey City. This dealership was a breath of fresh air. From the beginning we were made comfortable and our salesman, George Eidel, was extremely friendly, professional and he answered all our questions honestly and accurately. More importantly, the dealership stuck to the internet quote we had received. There was no attempt to tack on fees or charges or up-sell us on accessories and the like. I have absolutely no hesitation in highly recommending this dealership - they are honest, courteous and professional, which is something of a rarity in the car sales business.

kniedav

1 de may. de 2011

kumar was not only helpfu[ and friendly but other important and personal believable integrity. i would definetly go back to the dealer and kumar for future purchases. when you go to purchase or lease a car,especially when its the first time to go to a new dealer you are a bit leary if this is the one to satisfy you.it was quite suprising when i started to work with kumar, about his warm personanlity, and knowleedge of the car he is trying to sell.

GregWeber

28 de abr. de 2011

We checked DealerRater for Honda dealers and found not only favorable ratings but also a familiar name at Honda of Freehold. That name was Bill Hoblitzell, he is a friend of a friend of ours. We were greeted warmly at the dealership and talked to Bill about purchasing a new Odyssey. Bill answered all our questions and arranged for a test drive. There was no pressure or hype of any kind. We had a trade in which was appraised fairly. The price we paid for our 2011 Odyssey was spot on my expectation. Luke Haug handled the financials quickly and efficently with no added pressure about service plans. Since purchasing the car we have received (3) calls from Bill and one from Steve a sales manager, checking on our experience. Purchasing our new car was a pleasurable experience from the time we walked in till the time we drove off. I would reccommend Honda of Freehold highly.

weyweyshaw

28 de abr. de 2011

I bought my first car at this dealership a few months ago & Mr. Willie Barron was my sales rep. He was very attentive & knowledgeable and his assistance made purchasing my first car incredibly EASY. The service I received was impecable and I recommend this dealership to others with no reservation. I was a very very satisfied customer.

betterdeals

19 de abr. de 2011

We worked with Willie Baron, He was such a GREAT salesman, He addressed all of our needs as well as the price We met the service manager Bill.what a real gentleman. I would recomend you buy a car from this dealership I own my own business and i know how important it is to take care of the customers and at Freehold Honda they go above and beyond.

tommyt88

17 de abr. de 2011

As a widow and senior citizen, I was apprehensive about buying a new car on my own and went to several dealers for prices and information. From my first visit at Honda/Freehold I felt my salesman, Kumar Halan, was honest and while he obviously wanted to make the sale, I never felt pressured to make an immediate decision. I was also impressed that Sales Manager, Andrew Woolcock, took the time to talk with me. I am happy with the price I paid, with the trade-in value I received and with the excellent attention to making my car-buying experience hassle-free and rewarding from beginning to end. I will definitely recommend the Honda of Freehold dealership to anyone looking for a good car and the best price.

rocky1731

13 de abr. de 2011

I strongly recommend dealing with Nelson Guerrero and Enrique for all matters. They are gentlemen and men of their word. They know what it means to treat a loyal Honda consumer properly....Please note my positive ratings are ONLY for my relations with Nelson and Enrique.Props to Chris the valet guy as well....very nice and funny gentlemen as well.Thank you

dinatwin

8 de abr. de 2011

We recently purchased a 2011 Honda Pilot Touring edition from Honda of Freehold and had an excellent experience. George Eidel was our salesman and he was the epitome of a gentleman and an excellent salesman. He made us feel as we were his only client and answered all our questions. He returned calls promptly and he promised us our car within a 3-5 day window (they didn't have our color in stock). Sure enough we received a call in 2 days that our car was on the way and we took home Pilot a day later. Everyone I encountered treated me and my family with courtesy and everyone was very friendly. I highly recommend George Eidel from Honda of Freehold. You will not be disappointed.

ralphc

8 de abr. de 2011

Great dealership. The salesman was very knoweledgeable. I was buying a new car for my Aunt and Uncle. Kumar to his time going over the car with them until they were comfortable. The managers we also great for such a good price. I would recommend this dealership.

Melissahkelly

2 de abr. de 2011

I just leased my third consecutive Honda Pilot with Freehold Honda. I did my homework and they beat out all other dealers for price. Bill really worked with me to get to my monthly payment goal. Henry Solano was the finance Mgr. who I worked with also. He couldn't have been friendlier or more helpful in getting me all the discounts possible. As far as friendliness, I don't think ANY dealership could beat out Honda of Freehold!!! I am a VERY satisfied customer!MelissaManalapan, NJ

jaalo

26 de mar. de 2011

Went into the dealer not expecting to buy a car but to check them out, they were truthful on price and not that much haggling which I hate.They made the financing of the lease very easy and NOTHING changed when I went to pick up the car, which I have experienced before.

howard725

25 de mar. de 2011

Customer Service was exceptional, from the time I came into the dealership to the finalazation of the deal each person was a professional. The salesperson took the time to find out why I wanted a new car, what other cars I was looking at and offered me options of buying or leaseing or considering purchasing a formerly returned leasedvehicle. I would recommend that anyone looking at Hondas consider going to Freehold Honda and asking for George Eidel.

MRUBIN123

24 de mar. de 2011

My parents bought a honda this week on Monday with Evelyn, She is a true professional, with terrific follow up and customer care. Today Thursday was even a better day. My son Robert bought his first new car. Everyone treated us terrific, Evelyn was professional and assisted us through the whole process. The sales manager helped with the payment. Since my son had a limited income we appreciated the help. Finance was terrific not only assisting with the financing explaining everything and getting him out in time to get back to work.Could not ask for nicer or more professional and Neson Thanking us and assisting my son. You treated us like family. Thank you . You make the car business proud and give all a great reputation. Sincerely yours Mitchell Rubin

sourkreit

23 de mar. de 2011

For starters the atmosphere in this dealer is awesome. No slick people trying to convince you anything! Paul Aweekly was just honest through the whole deal, and just laid back. I had called before I went down, and we agreed on a price for a certified pre-owned Odyssey over the phone that was way below average retail price for the same vehicle in every other dealer I visited. Then they not only did Paul keep his word to the dollar, he held the car for me, and it was there when I arrived (unlike the "Sorry I just sold that vehicle, but we have a different one for more..."). Unbelievable for a used car dealer.I had been to almost every dealer in the NYC area, and was disgusted by their "Savvy Sell Anything" type of sales people, not to mention the lies that they would try to sell. (I even had a different dealer that almost sold me a car that was clearly in an accident - I knew because the Vin numbers on the fenders did not match, and they lied to my face about it, plus it had cigarette holes in the armrest - and they call that HONDA CERTIFIED!)In addition, when I went to pay the sales manager went over different packages that he could sell me, and when I said I wasn't interested after hearing some of them he said "I understand". It was that simple - no fighting with me over why I NEED his offered services. Plus the extended warranty that I did end up purchasing in addition to the vehicle he was able to extend it to a bumper to bumber coverage for 8 yrs. 120,000 miles. So in the end I paid retail vaue for a certified pre-owned vehicle, and got a longer/better warranty than a brand new one. In short I would say that Honda of Freehold is like an out-of-town prices and service, but not that far from the city AND WELL WORTH the extra drive.I am very satisfied with this dealer, and plan to reccomend my friends, and use them and Paul Aweekly in the future.

Stella68

22 de mar. de 2011

i was welcomed with a pleasant smile from a very helpful salesperson, Maria. She was friendly and professional. And also very knowledgable about the automobile I was interested in. had the answers to my questions and went out of her way to find out the answer to maybe one or two other questions I had.Was quick to locate the color car I wanted and called the very next day with all the information I needed to prepare for delivery. And couldn't be more helpful,going over the car,showing me how things worked, etc. Very nice young woman. Very personable.Also, i was very pleased and impressed with the financial officer Frank. Not remembering his last name. For only two weeks on the job, knew his job very well, very likeable young man and very professional. Sense of humor added to a pleansant experience.I was treated very well by Maria and Frank. Buy my Honda, from Honda of Freehold was a pleasant experience.

hondase

22 de mar. de 2011

I was very pleased with the service that Ron Teplitzky provided me with. He was friendly,informative and professional. I also felt that I got a great deal on my Honda Accord lease.He made my experience at Freehold Honda very pleasant and I would definitely recommend him and the dealership to others.

alroman48

17 de mar. de 2011

This was probably the best experience I've ever had acquiring a car. The car is for my granddaughter. Bill was friendly, sincere, honest & most informative. He walked us through the entire experience with great patience. He answered every question & concern with straight forward answers. In addition, he came in the following day to complete the transaction even though it was his day off. I couldn't be more pleased. Bill made what is normally a trying chore a pleasant happening. I would recommend him highly.

tiki1

15 de ene. de 2011

I contacted honda of freehold on this past monday in reference to a used vehicle they had for sale to see if it was still available. The vehicle was available and they proceeded to ask when I was able to come see it. I told them I was shooting for later in the week and would contact them when I could make it. They called me back on thursday (of course) to see if I was still interested and wanted to make a appointment. I made the first appointment for friday afternoon, which ended up not working out because of having to work late, BUT I POLITELY CALLED them almost two hours ahead to reschedule. They said no problem and we rescheduled for saturday early afternoon. Saturday morning I receive a call from honda of freehold asking if I made it in last night to see the vehicle in which I told her what arrangements I had made with them on friday for saturday afternoon. She said no problem and confirmed the new appointment and that the vehicle was still available. Well yet again because of work I had to push the appointment off a few hours so I called again to let them know I would not be able to make it until after 3:00. This was not a problem and they asked me to call them if I could not make it again (which I have been politely doing the whole time). Well I finally made it out there after 3:00 only to find out they sold the vehicle first thing in the morning. WHAT THE HELL!! I just drove 45 minutes, talked to them on the phone several times, (in the morning and afternoon) and they don't even have the decency to tell me they sold the vehicle or maybe they have no idea what is going on in their little dealership!! I was told by the salesman that he even turned a customer away on the phone on friday because someone from north jersey was coming to purchase the vehicle on saturday morning! I am not upset that they sold the vehicle, what really aggravated me is they completely wasted MY TIME AND GAS!!! The lack of professionalism and communication at honda of freehold has left a bitter taste in my mouth and they will NEVER get my business nor should they get anyone else's!!

raviatpatel

3 de ene. de 2011

I went there to buy Honda accors 2011 with finance but finanace manager BERNNIE, i went in at 9:35 at dealrship spent 8 hrs to get check my finace rate but even not get finale answer from BERNNIE he is very very rude and hell person , he even dont want to more talk other county people.i was there untill 6:00PM but even not give me finale rate and finaly told Bank is close,finaly my Sale Person (George eidol) personaly give me cell number and said will tall you final rate on monday.GEORGE is rally nice guy and also Sales manager Andrew also Nice guy but only person BERNNIE is very rude.Thanks,R

hborshof

24 de dic. de 2010

My experience overall was very positive. Paul Aweeky was extremely helpful and was a pleasure to work with. He answered all of the questions I had and I appreciated the fact that he was straightforward with me. Andrew Woolcook, the sales manager was also helpful whenever I came in and had a question or concern about something. Overall, my experience was positive.

arbavi

18 de dic. de 2010

Deal with Jerry Alexander, very professional salesman. He took care of me on all steps until I drove my new car of the dealer. I recommend him to everybody looking for a new Honda. The presentation of features was detailed and financing options were disclosed clearly, no games, good price for the car. I will come back for a lease a car for my wife.

beas2257

21 de nov. de 2010

I went to this dealer without an appointment and they took me right in they treated me like family. The service manager Brian Hanlon came over and introduced himself to me and my husband. They run a first class operation at this dealer. I would recommend they to anyone. Keep up the good work.

tonito43

20 de nov. de 2010

It was a pleasure doing business with Honda of Freehold.the staff was friendly and effecient.At no moment did I feel pressure to buy anythingextra for my car.I will do business with Honda of Freehold in the future.Thank you Sara Perrone-Rinaldi and Shahid Qureshi.You both made the process of getting my new car a verysmoth experience.

elisbona17

14 de nov. de 2010

My family and I were welcomed with open arms. Christian Gomez was amazing to work with, he was very cordial and made the transition of buying a new car very comforting. I recommend his service to anyone who walks into Honda of Freehold. I will definitely come back for service or to buy another car when the time is right. Couldn't of asked for better customer service. Thank you Christian and Honda of Freehold =)

joemilon

11 de nov. de 2010

Our sales man Bill was a real, pleasant professional. He respected what we were looking for pricewise and did not try to push us into anything. He listened to what we wanted and found the best match. I would recommend anyone going to Honda of Freehold to ask for Bill Hoblitzell.

JerseyMike

8 de nov. de 2010

I've dealt with Bill Hoblitzell while purchasing new Hondas on two separate occasions. The first, in 2008, was my first car purchase. I was nervous and didn't know a lot about the purchasing process, but Bill was very willing to work with me, explained exactly how the process worked, and when I told him I would be interested in purchasing a Civic SI, but didn't know how to drive a manual. He brought me out to the lot, had me sit in one of the test-drive cars, and showed me exactly how to drive a manual, right on the lot. I decided I'd prefer an automatic, despite the lessons.The quote Honda of Freehold had given me on the Civic LX Coupe that I ended up purchasing had one small error- they quoted me the price of a Manual, rather than the Automatic that I had requested. However, Bill brought this error to my attention before I even noticed it, and told me that they would honor the price, since it was their mistake, and I'd still be able to get the Automatic. That kind of integrity is hard to come by these days.When I ended up crashing the Civic due to a reckless driver, I fully believe the car saved my life. I was so impressed with the build quality and the safety, as well as the friendliness and helpfulness of the dealer I had worked with, that I called Bill back a full 2 years later and had him help me with my next, and most recent, purchase- a brand new 2011 Accord LX-S Coupe. Bill, as well as his manager, was wonderful once again. He got me the best deal I could find on the car, and included a gift of a cargo net (~$175 value), for being a repeat customer. I still can't find a better price on the car, even after looking everywhere online. Bill was dedicated to serving me to the best of his abilities, and Honda of Freehold in general was the most customer-oriented dealerships that I have ever visited. Their sales staff isn't pushy, they don't try to sell you on the higher models if you don't want them, they just want to help you find the car that's right for you. If you know what you want before walking in to the place, they'll do everything they can to make sure it's the right fit and get you into the car at the right price.I would absolutely recommend them to anyone looking to purchase a safe, affordable, and fun to drive car that holds its value for years.

diane102086

7 de nov. de 2010

I had gone into this dealership knowing that I wanted a CRV. My salesman Joe was very nice, but when the manager came over he was very rude. He refused to give me a price on a vehicle because I am a young woman and my car was under my parents name. I left there and went to Old Bridge and wound up leaving with a brand new 2011 CRV. Thats a lot of business Freehold lost and I will never recommend anyone to go there.

majm6

28 de oct. de 2010

My wife and I researched our vehicle online and then requested a quote from Honda of Freehold. This is the second time that this dealership gave us the lowest price quote, and also offered the highest trade-in.Since this was our second purchase here, we knew that everything would go well and we were not disappointed. Arriving for our appointment we were met by George Leondis, sales consultant, and Andrew Woolcock, New Sales Manager. The process went smoothly and it was refreshing to deal with people who are knowledgeable, professional and obviously care about their customers.There are three dealerships closer to our home, but we found the best sales experience is at Honda of Freehold.

arkon

25 de oct. de 2010

On October 23,2010 I visited "Honda of Freehold" dealership. We got the price quote and made an appointment via internet.Upon the arrival we met with the sales manager Steve Tancona and sales consultant Eres Salchak. They were very friendly and easy to talk to. The process of price negotiation went smooth and pleasant. Everybody was polite, professional and friendly. People staid after the hours to clean the car and finish the paper work. After everything was done Eres gave us all the documentation and the keys for the car. It was real late, but he thoroughly explained and showed us all the functions of our new car in order to make sure we get home safe.We are very grateful to the staff of the dealership for helping us to buy our new car and made this experience pleasant and stress free.

Joanna528

23 de oct. de 2010

When I first go to Honda it was our fourth stop and I'd been very upset and frustrated with the other cars I looked at. In addition, it was late in the day so I was pretty hungry and starting to get cranky. I was also with my parents who felt the exact same way. Evelyn greeted us with a smile and was very patient as I went back and forth deciding which car to test drive, knowing I wouldn't be ready to sign anything due to my current lease not expiring for another 6 weeks. When we test drove the car I was very surprised by how comfortable I felt in my car. Even after seeing how pleased I was with the car, Evelyn put on no pressure at all. As expected, we had to meet with the manager, Andrew, before leaving and he was the exact same way as Evelyn. He came over and chatted for a few minutes and suggested we meet later in the week to evaluate my current lease and see if we could work anything out. Evelyn even came in on her vacation day. It was a great pleasure to have a manager that didn't pressure me to stay in the building. He was confident enough in his employees and his product that he didn't need to pressure me and i GREATLY appreciated that.

raskomart

19 de oct. de 2010

It is because of Christian that we purchased our vehicle at Honda of Freehold. We have always serviced the many Hondas we have previously owned at Honda of Freehold, but until today have never purchased a vehicle here. That has all changed because of our experience with Christian. His customer service, knowledge of product and professionalism are unsurpassed. We will definitely recommend Christian and look forward to purchasing our next Honda with him the beginning of next year. He is an asset to your dealership.

MelissaDiLucchio

19 de oct. de 2010

The sales people were very up to date on their information. The test drive of the vehicle went very well. The dealership found the car and color that we wanted. The dealership provided information about our new car. The sales people were very friendly.

Pater Maximus

16 de oct. de 2010

Christian Gomez, my salesman, was knowledgeable, honest and worked with us on the price and delivery. Christian is a great asset for Honda of Freehold!They had a good selection of models and colors. No one at the dealership resorted to high pressure, bait and switch, or questionable sales tactics.They were professional in every way.If you use them, ask for Christian.

Joannamarr

9 de oct. de 2010

This is my 2nd time leasing a car from this location. I live in New York , however , returned to Honda Freehold because of the of the great customer service and attentiveness that i always receive. Both times we have always dealt with great sales people but the best person there is Dan Malloy. My husband and i received such a great deal that we ended up leasing two cars.

jiml302

30 de sep. de 2010

My Experience at Honda of Freehold,Late may 2010 the wife and I were shopping for a car for her. HONDA OF FREEHOLD had a 2007 VW Passat listed with 52000 miles. The price was decent at roughly 11500. We took the car for a test ride, and all seemed well. They showed us a clean carfax . Knowing the GM, I asked him about the car. He assured me that HONDA OF FREEHOLD does no put junk on their lots. All are car have been inspected by certified techs He says. Well with David Michael VW being a sister ship dealer, I took them at face value. Two months off the lot, the wife says the car stalled and now we dont have air conditioning. I decide to check it out, I put the car on a scanner and notice no codes were thrown. I go through the wiring harness and fuse box, all check out. We have voltage up to the compressor. I search the internet, within seconds I come across multiple service bulletins regarding 2005-08 VWs with immanent air conditioning failure due to lack of oil in the system. I call HONDA OF FREEHOLD, and explain what I found. They tend to blow me off and say that the only diagnosis they can take is from their tech. Ok fine, I set up an appointment, drop the car by. I also explain to them, I have found oil in the intercooler, which would indicate a failing seal on the turbo. Later on I receive a call from the service write who explains to me the bill will be over 2200 dollars because the whole AC system needs to be replaced and that oil in the intercooler is normal(any diesel mechanic or mechanic that has worked with forced induction know that pumping oil into the engine through the throttle will indefinitely shorten the life due to carbon buildup and preignition/detonation , and if in excess hydro locking). I call of HONDA OF FREEHOLD, explain that to them, because the GM was away at training, it took a week to get an answer back. I explained to them, if this car was checked out by a certified tech why were the issues not found and resolved. The answer I got was we can not for see the future, and if the tech didnt notice it then it must have been ok. Well there is a multitude of documentation regarding both these problems. This means one of two things. 1: Either their techs are uneducated or They knew of the problems and hoped they didnt happen soon enough. After fighting with them, and to be fair my stance was not to have the dealer cover the whole bill, I though it fair that the dealer work with me, potentially cover half as a domestic manufacture would have since the vehicle was just over warranty. After pestering and pestering the dealer agrees to cover a little bit, so I agree. As the wife picks up the car, they explain to her that she should get a discount. She pays and takes the car home. I look over the bill, and go through the roof when I discover that there was no discount and it was actually more than the estimate. I have also learned the Volkswagen auto group does not have factory services reps as domestic automobile manufactures do and that VAG of America is out of touch with their products and there technician are apparently uneducated. So the consensus of my experience is, do not by a Volkswagen without a full warranty. Do not trust any word spoken to you at HONDA OF FREEHOLD.

newjmom

14 de sep. de 2010

Getting a quote online prior to visiting the showroom was extremely helpful which made it easier to reach an agreement on price and the features that I wanted. I had an appointment with Ron who was recommended and the dealership was very accommodating in scheduling, paperwork, car prep, insurance and registration. Overall a positive experience.

reese1210

10 de jul. de 2010

I really liked this dealership and the sales consultant that I worked with. He was very nice and considerate as well as on top of things. He worked with my mother and I to get a deal that fit us perfectly. He was not pushy, but got to the point. He was very helpful and the paper work process was a breeze ! I would definitely recommend this dealership as well as come back in the future when looking for another car !

cindsears

7 de jul. de 2010

I was coming into the dealership without really thinking I would be able to get out of my lease and get a new car. Bill H and Billy D the finance guy made it happen and not only did i leave with a new car, the incentives were so amazing that noone believed me.they were great...

LAURAC

22 de jun. de 2010

I went to the Freehold dealership with my daughter on 6/14/10, who is expecting her third child 6/28/10. We did our homework & went in prepared to buy a 2010 Odyssey with all the extras. We spoke to Marcotold him he didnt even have to show us the carwe knew exactly what we wanted & were ready to close the deal. (Shazia was present for the negotiation & we were told she would take care of the sale). We agreed to a price and put a deposit to hold the van until my son-in-law was able to get there to sign the papers. My daughter called & asked if they could pick up the car on Sat (6/20) & was told they dont do pickups on Saturday because they are very busy. They asked her to pick it up on Monday (6/21). Monday morning she got a call from Shazia saying that the car was hit in the lot & the bumper was damaged, and they would get her another van by Wednesday or Thursday. We were going out that night & were passing the dealership, & I told my daughter we should stop by & see how badly the car was damaged, as she is now less than a week before her due date & needs the car. As we drove in the lot, a man was driving the car in question to the showroom door. I got out of our car & looked at the VIN# and it was HER car!! (there was no damage on either bumper) They only had 1 Odyssey in the dark cherry color with the navigation system at the Freehold dealership (there are only 3 in the whole central NJ area in that color--we had called all of the dealerships when we were 'shopping') I went into the showroom & confronted Marco, asking why that man was driving my daughter's car & he insisted it was not the same car. In the process, he changed the story to 'it was not the bumper, it was that something happened to the roof!!'. I told him it was the only van that they had & we had a deposit on it. He insisted I was wrong & when I asked for the printout of her sale sheet, they had already changed the VIN# to another car they were swapping with another dealership!! Then, as if to show that I was wrong, they told me that the man already had his plates on the car!!! So??? what was that supposed to proove? I was so furious by now that they were trying to BS me, that we went back home & got the paperwork & brought it back to them, showed them the VIN#, proving that I was right about the car. Suddenly Marco was very busy & had to leave his desk & never returned. Then I spoke to Andrew, who tried to appease me and even offered to give us a better deal on the car they were going to get us. I told him there was NO WAY that we would have anything to do with them and their unprofessional manner of dealing with customers. FREEHOLD HONDA LACKS INTEGRITY & we could not trust anything they said. The bottom line is they sold the car, took the deposit, then turned around & leased the same car (I'm sure for more money) to someone else. If we had not decided to stop there to see the 'damage' on the car (there was none) we would not have seen the other customer drive out with it. AND THEY HAD NO PROBLEM DOING THIS TO A 9 MONTHS PREGNANT WOMAN !! They LIED about the bumper being damaged, then they LIED about the roof being damaged to cover up the first LIE, then they LIED about it being a different car when we had the VIN# to prove that it was the same car, then the final cover-up was when Andrew asked me "Isn't it possible that it was just a simple mistake?" - that the car was just not tagged as 'sold'!!"? (AND HE SAID IT WITH A STRAIGHT FACE!!) We have the receipt, the printout of the whole transaction with the options, prices, & financing, signed by the manager, and they are asking us to believe that the deal did not show up on the computer when somebody went in to lease the same car! I would NEVER recommend anyone buy from FREEHOLD HONDA--THEY CANNOT BE TRUSTED & THEIR WORD IS WORTHLESS!! Save yourself the aggrivation & go to KAY HONDA instead! (We called them when we were on our way back to Freehold with the sales agreement) They got us the van for the same price, we got it on Thursday & did the whole transaction on the phone & e-mail & just went there to pick it up!!! Lloyd was excellent, very helpful, honest & understanding. WE ABSOLUTELY RECOMMEND KAY HONDA & LLOYD !!!

DonCristobal

16 de may. de 2010

I had a very good experience buying a new car ,I knew going to a dealer could be an all day task,but the salesman was very helpfull and only was a three and a half hour experience.Everybody at the dealership was helpful and courteus.And they had plenty of car to choose from. I,m a happy costumer.

parisa1779

3 de may. de 2010

Although the dealership is housed in the VW dealership location, we felt we were given attention and courtesy as if at the main Honda location. Shahid, the sales rep, was relentless in his efforts in making my mom and I happy. He deserves special recognition for his professionalism. Andrew, the sales manager also was very helpful and courteous. All in all, my mom is a proud and happy owner of a new Honda!!

rahulbansalmit

27 de abr. de 2010

they wasted my time two times. Gave me different quote on phone and different quote in showroom. When I went there , they made me wait for 30 mins before even attending to me.Ask me for a deposit , just for even iving a price quote.Lost my first credit application and made me fill it twice.Constanly changed the price quote and changed it many times in same day.Worst experience I had , compared to the other good dealers in area like DCH honda. i wouldnt recommend them to anyone

Mari1480

20 de abr. de 2010

With an expanding family, we realized we needed to get a new car- a minivan. From the moment we arrived, Ron quickly caught our attn and was eager to help us. He sat us down and asked what we needed/wanted and assured us that he would help us along the way. He was extremely knowledgeable and answered all of our questions! He told us things about the car that we never even thought of asking about. I really appreciated his efforts and above & beyond attitude. Andrew - the sales manager was eager to also answer our questions and assist us in the buying process. Andrew and Ron proved to be excellent salesmen and were extremely professional. I even received a follow up call yesterday from Ron. I would recommend this dealer to anyone who is looking for a great overall car buying experience. I know we will go back again!

yysmail

2 de abr. de 2010

this dealer can not keep the promise, they don't email the quotion, they play the game said "we also guarantee the lowest price or we'll give you $500***". they give me the quotion on the phone, when I went to they show room, I show them the Customer ID and told them, I have bank check to buy the car now, I need talk to someone who agree sell me the car at this price, they have other salesman help me to fill the form, one hour later the manager come out and tell me they can not sell me the price they have offer on the phone. they waste my time.

redlich

31 de mar. de 2010

I brought my car in for a normal routine service. Everything was done as requested and the car was ready just when it was promised. Jerwin was very helpful and very courteous.

mikeloos

27 de mar. de 2010

I loved that this dealer didn't automatically bundle certain options on all their cars, such as 'security etching', alloy wheels, or whatever. I bought a Civic; they had plenty to choose from on the lot in terms of color, coupe vs sedan, and trim level. I was looking to get no options, and that's what I got. I got no hassle from the sales person nor the sales manager. Neither was heavy-handed, nor intimidating. This was much better than the two other dealers I had seen, where the sales managers treated me roughly or unkindly. My sales person did his job in terms of talking about choice of car, etc, but I wasn't uncomfortable. He made himself available and I didn't feel neglected, nor did I feel like I didn't want him calling me. However, there were a few days where things were so busy that I had to wait around for a while. As to price, I'm happy with what I got. For yourself, check out truecar.com.

cwhitenj

24 de mar. de 2010

I have had many experiences with car dealers both great and terrible. The friendliness and ease of doing business with this crew was exceptional. Although the paperwork was a little lengthy (isn't is always?) I highly recommend giving them a call when you are ready to buy, I am certain you will be impressed as I was.

lriley

23 de mar. de 2010

I just purchased a 2010 Odyssey LX from Paul Aweeky. I found the dealership through this website and even though there were several in the central jersey area with comparable internet prices, I decided to drive a few extra miles to Freehold because of the positive reviews on this site. So glad I did. I got a GREAT price on the vehicle and on my trade. Everything was quick and straightfoward. No gimics and no pressure. I've NEVER had a simpler buying experience. I even got a call today from the dealership (Alice) to check up on my satisfacation and she could not have been nicer. Their internet pricing could not be beat and I would definitely recommend this dealership to anyone considering a Honda in the Central Jersey area. I also never go online and write reviews but this site was so helpful that I want to make sure other customers benefit from my experience.

rtapper

22 de mar. de 2010

Evelyn is the best. Ask for her as she is friendly and very efficient.

iluvmypilot

20 de mar. de 2010

I had a lease expiring with DCH Honda in Old Bridge, NJ. I went back to them to try and negotiate a new lease. I had a 2008 Pilot with 8,600 miles. The salesman told me they would take the truck back and make a deal based on the equity in the truck. They took the truck for a road test and when they came back they gave me the total price due at signing plus my monthly lease payments that I could have received at any Honda dealership without the truck. They wasted my time making me believe that the very low mileage that I had on the truck would make a difference. My wife then recommended that we call Honda of Freehold in NJ. My wife made a call and spoke to Executive Manager Nick Loscalzo and he proceeded to close a deal over the phone with no hidden fees on a 2010 Honda Pilot EX. When I arrived the next day my wife, I and three daughters were greeted by Mr. Loscalzo. While introducing my wife and I to Bill Hoblitzell Sales and Leasing Consultant, Mr. Losalzo pointed out the window and there was our 2010 Pilot prepped, detailed and ready to go. Needless to say my wife and I were extremely surprised. Everything went incredibly smooth at which I told my wife this is looking to easy. I said to her I'll bet you that we are going to get hit with some other fees, that never happened. Not only were there no surprises but my lease payments were considerably lower as were the payment due at signing. "Hats off to Nick Loscalzo who made it all happen!"

dbleak

20 de feb. de 2010

The service was fair and courteous and I felt very good about the deal I got. The salesman Ron Teplitisky was very easy to work with. He took us on a test drive making sure that we were happy with the vehicle that we were initially interested. He and the manager Nick worked together to quickly reach a number that was satisfactory to us.

stardood

17 de feb. de 2010

I received a great Instaquote for a vehicle listed on the websites online inventory. I visited the dealership prepared for alot of chicanery. Well to my suprise there was none! The salesman was very nice, the price quoted would be honored and YES they actually had the same vehicle I was given the quote for. The transaction went very smooth. Even the cashier was lovely! We arranged a time for delivery the next day and there was the car when I arrived, ready and waiting. The salesman even insisted on topping off the gas tank before I pulled away. This was the most pleasant experience I ever had at a dealership. No asprins needed at this place. Thanks guys!

saltovsk

13 de feb. de 2010

Honda of freehold is an amazing dealership that not only gives you the best service but becomes your neighborhood friend. The people who work here are so polite and professional I wouldn't go anywhere else. They did a great job finding me what I needed and getting me the best price possible. Can't wait for my next purchase from them! Overall an outstanding experience.

kraks

30 de ene. de 2010

The people were very friendly and not over agressive for car salespeople. The price was the best and they honored everything they said. The car was delivered when asked for it.Everyone was knowledgable and the managers were extremely helpful.I came back the next day with a problem and they solved it right away. Yours Truly satisfied customer

rexrc

25 de ene. de 2010

Hello,I was looking for preowned certified Honda and saw this dealer had good ones. Just walked in and was greeted well by a sales person - Ron Teplitzkey. Ron took very good care of me was very professional and positive all the time and infact helped me make a decision right at that time to pick up a Honda Pilot. He stayed with me thoughout the process and made sure me and my family were satisfied when we left the dealership. I would recommend this dealer and Ron to my friends who are looking to buy a vehicle anytime. The overall experience was very professional and nice. ThanksRakesh C

daliadiali

3 de ene. de 2010

I bought a certified 2007 CRV yesterday from Honda of Freehold and I am very happy with my purchase after having visited at least 6 Honda dealerships in PA and NJ.1/ James was very friendly, professional and honnest.2/ The price we agreed upon over the phone before the dealership visit was the price printed on the papers.3/ The price was very competitive4/ The financial service tried their best to find me the best interest rate on the market.Overall, I am very satisfied with Honda of Freehold and I would strongly recommend this dealership!

YARRUMK

29 de dic. de 2009

Great sale and finance team, very friendly and professional. I would recommend Freehold Honda to any and every one. If I were to purchase again, I'd definitely return to Freehold Honda. I am so very satisfied with my purchase its a great car. In short....Freehold Honda is a great dealership to work with.

DarKiarr

27 de dic. de 2009

I will always go back to this dealership. I leased my previous car from them and they are always nothing but helpful, considerate and easy to work with. Ron and Nick went in circles for me. Everyone there is so welcoming and make you feel extremely comfortable. they worked within my parameters and I drove away with a new car and I am VERY happy. I have already referred several people to this dealership. I have to be honest I went to them three years ago because I had a bad experience at the Honda in Eatontown. They were actually a little rude over there. I love Honda of Freehold. I will always go back there. Thanks.

pulse7474

17 de dic. de 2009

I shopped Freehold Honda twice in the past 2 years. Three years ago before purchasing an Odyssey minivan, and yesterday beore purchasing a Pilot SUV. I felt they tried to rip me off so bad the first time I swore I would never go back again. After three hours with a slaes rep and a test drive and back and forth "let me talk to my manager" negotiations, their bottom line, rock bottom lease price on the Odyssey was $2500 out of pocket and $495/month. I drove down the street to DCH Acadamy honda in Old Bridge and their first offer was $2000 out of pocket and $469/month...and that was without one bit of negotiation on my end...I just asked them to give me their best price. Fast forward three years later. I called DCH to inquire about trading in my Odyssey for a Pilot. Over the phone the quoted me $1500 out of pocket, $509/month and they would absorb my final two payments on my Odyssey. However, they did not have my preferred color on the lot. I called several other dealers, and of course the only one with my color on the lot was Freehold Honda. I explained to the salesperson how unhappy I was with them three years ago and why. I also forwarded them the e-mail from DCH showing the current offer. The sales rep said a manager would call me back and that I would be a "VIP Customer" and would not have to deal with any "nonsense". 30 minutes later, I got a call from a Boston phone number from someone saying he was the manager of Freehold Honda Internewt Department. He ran the numbers and the "best he could do" would be $1500 out of pocket, and $569/month and they would not absorb my last two lease payments on the Odyssey. I nearly exploded. Why in the world would they even bother calling me? I told him that I would NEVER consider shopping Freehold Honda again for the rest of my natural born life and hung up the phone. I just drove home in my new 2010 Pilot from DCH Acadamy with a HGUE smile on my face. Oh...and they actually only took $1000 out of pocket when we did the deal. If you want a fancy showroom and free hot dogs...go to Freehold Honda. If you want a fair deal...go down the street to Acadamy.

simagaile

16 de dic. de 2009

I came in for my second lease- return of my first lease and obtained new 3-year lease on my new Honda Accord. the whole process took less than 1 and half hours- painless and very efficiently done. All aspects of the lease agreement were reviewed- all my questions were answered. I met with the business manager as well- reviewed all financing and optional maintenance coverages. This was the best leasing process I have ever experienced. I did not feel rushed in any way. I would recommend this dealership without hesitation. Thank you.

Lisa Petrocelli

8 de dic. de 2009

Willie Barron is by far the best salesperson we have ever dealt with in all of years of buying cars. It was very courteous and went out of his way to help us. He is very friendly and you feel like you've known him for years. Just great!!Tony (Finance) was also wonderful and easy to deal with.

DieselDad

29 de nov. de 2009

Purchased a 2010 CRV-EXL from Paul Aweeky on 11-27-2009. He was a gentleman. No pressure like most salesman. One week before, went in to test drive the car. He answered all my questions during and after the drive. I needed to think about the car. I asked him to please not call me to inquire about my decision and that I would call him with my answer when I was ready. He did just that! To me, when I purchase a Vehicle, I don`t want to be pressured or hassled. I would recommend to my friends and family to go see Paul Aweeky at Honda of Freehold.

cnamazi

25 de nov. de 2009

The entire process was handled professionally and timely. Out sales consultant, Bill, was quite knowledgeable about the vehicle. He communicated clearly and without the stereotypical car dealership hype and pressures. The sales manager, Nick, was also professional and worked with us until we felt comfortable with the vehicle and the transaction. As well, the finance manager, David, treated us with respect, dignity, and no pressure to sell more services. The vehicle was delivered thoroughly clean and ready to drive off with a full tank of gas. Bill went as far as pre-programming our favorite radio stations and clearly demo-ing the vehicle's features.

ksb

23 de nov. de 2009

Frank was great. Not to pushie. Answered all my questions.. and even more..I can not say enough on how well I was treated. I was a 45 minutes away, when I got to the dealership they were more then happy to take care of me right away. The person in finacing was great...

kanglucky

21 de nov. de 2009

Frank is simply the best sales person I've ever worked with. All the information he gave was accurate. He is absolutely honest and professional. The purchase and trade in were efficient and pleasant.I would definitely recommend him. No doubt 5 star.

judyrac

17 de nov. de 2009

This was my fourth time leasing a Honda Accord and second time dealing with Ron. He is very polite, professional, and knows the customer's time is just as valuable as his is. It was a pleasure dealing with Ron again as well as Tony who processed all the necessary lease paperwork.

irish55247

10 de nov. de 2009

We would like to thank Frank for the overall great experience we had purchasing this vehicle! Frank kept his word, delt with us honestly, respectfully and we are over joyed with the service.. We have already began referring Frank to family and friends to purchase any of their future purchases and deal directly with Frank.

lorcar

10 de nov. de 2009

I actually went to Honda of Freehold to have my 2001 Accord serviced, btw the service department was very helpful also. But as I was waiting I decided to walk over to the sales room. My son was going to inherit my older Accord, I was interested in a new one. Willie was introduced to me and I felt completely at ease to work with him on buying a new Honda - he is down to earth, friendly,listens to your needs and wants, and works out the best deal for you. I picked up my new car the next day! He even called my insurance company for me. So if a Honda is what you are looking for, ask for Willie!

aalap

30 de oct. de 2009

Outstanding customer service and center of excellence. It is no doubt the best Honda Dealership in New Jersey. I bought my Honda Accord in 2009 and then a CRV in 2010 and I've always received the best prices and the best treatment.Even if you're 30-40 miles away the drive is definitely worth it!

cfiorilli

23 de oct. de 2009

My husband and I were looking for a new truck and we were undecided between Honda and Toyota. After visiting Honda and experiencing their amazing customer service we were convinced! Joe and Nick were so helpful and very accomidating. We love our new Pilot and could not be happier.

dvc

7 de oct. de 2009

My overall experience is very good. I have had a good Internet price which I could negotiate at the dealership and agreed on. The people I dealt with were very professional and I would gladly recommend them. If you want to buy /lease a new car from them, do your homework on the Internet and you'll see they will give you the best price. Then take the offer to the dealership and they will eventually beat it.

GROSSR

26 de sep. de 2009

This was an internet sale. I have done the internet thing 3 times previous and they were all fantastic. What is surpising is they well all done with dealers who were rated 4.5 or higher, just a coincidence, maybe not. Anyway, their first price was amazing, I was able to get a bit more off the price. There is always a bit of apprehension when you go to the dealer, is this ligit, what is going to change when I get there. Everything was just as discussed in the emails. Pricing was exact, absolutely no pressure to buy a warranty or Lojack. Attitude was you want this???? No, ok. Signed the paper work, gave a deposit, and returned the next day to pick up the car. Justine was a true pleasure to work with. She was friendly, honest, and cooperative with all of our requests. There was no pressure to have to come down. One other dealer in North Jersey said I must come into the dealership, guess there rating less than 2.5. Obviously when purchasing new price is a big consideration, let me say this, in my mind, I truely got a great deal with a great dealership. I never have the dealer do service, NEVER. Between the ratings here, and my experience with the sales team, I would consider using their service department. I really feel I was dealing with honest and upfront people.I would suggest go shopping around get your best price and presented it to Freehold Honda, if they match or are very close, go for it.

HinaJavaid

24 de sep. de 2009

The three above mentioned employees at this dealership I worked with in purchasing a brand new car were pleasant, nice, easy to understand, and were very helpful. They went out of their way to help me. I really appreciated what they did for me. I would highly recommend these three employees to anyone. They did an awesome job. In addition, I would highly recommend this dealership to anyone. We live an hour away but chose to do business at this dealership because of their professionalism.

Rush-fan

17 de sep. de 2009

I can not say enough good things about Larry, and how commfortable he made my wife and I feel. He did not follow us around like a shadow,like some other sales people do, he gave us our space and answered every question we asked and went out of his way to help us. Larry called us after our purchase to check in and see if everything was ok, and if we needed anything to just give him a call.

jcflevin

15 de sep. de 2009

Leased a Honda Odyssey. Took lease for 15K miles. Put it through with 12K miles and fighting with finance company to fix. Sales agent was useless, manager was underhanded, and finance guy played games by generating incorrect lease documents, having us sign two sets of documents and submitted the incorrect ones.

rip281

14 de sep. de 2009

We have dealt with Ron a number of times in the last two years. He's always been clear with the pricing, never wasted our time, and never pulled any stereotypical car-dealer tricks that we all anticipate will occur at some point during the purchase process. He followed up for several months after our purchases to make sure that everything was OK. Our latest purchase took exactly 60 minutes to complete from when we walked in to when we drove off the lot in a new Accord. We only hope that Honda keeps making cars that meet our needs so we don't have to go anywhere else to buy a car.

jerseyandy60

10 de sep. de 2009

So far, I have spoke to 5 friends and customers on their lot and talked them out of buying from this dealership. It was the worst buying experience of my life. Do not under any circumstances go to these people. I'm just happy my customer base is Monmouth County and I tell everyone I work with to stay away or they will be sorry.

jmango

8 de sep. de 2009

The entire week my family and I were looking for a reliable new car for me and my brother for commuting. Bill was very helpful in helping us make the decision. He presented us with exactly what we were looking for. He knew what he was selling very well; very knowledgeable.

scamuto

31 de ago. de 2009

Frank gave 150% of his time and experience with helping me purchase a Honda Accord.Normally, we are a Toyota family but I really liked the way the Accord's looked and wanted to give it a try. Frank was patient, knowledgeable,informative and kind.

tderby5614

25 de ago. de 2009

Terrible experience at this dealership. I was quoted a price and finance rate on the phone only to have them tell me it was not correct once I sat there are filled out paper work for an hour. They did not honor the quote and was very sarcastic in explaining it to me. Got a much better deal and service at DCH Honda in Old Bridge

Mel Davidson

25 de ago. de 2009

Honda of Freehold is very professional in the manner in which they conduct business. Sales personell are given parameters to which they close deals individually. The only time we saw their Sales Manager, Dean Palumbo, was after the sale was concluded.Dean was a help to us in the steps to be taken to return a leased car to another dealership.Also, every incentive was given to us without difficulty.High five to everyone including their Finance department.Thank you Honda of freehold.

jerseyandy

21 de ago. de 2009

The worst car buying experience of my life. Horrible. I tell everyone I know not to go to this dealership. Please don't. I called the toll-free number this afternoon. I should have returned the car. I'll do all I can to warn people to stay way from them. Absolutely positively horrible.

hannini

18 de ago. de 2009

Before going to the dealership, we had already done our research. We looked up the car we were interested on various dealership websites and checked their prices and deals out. So, we walked in knowing exactly what we wanted. Prices were pretty much the same across the board, so we did not expect a much reductions.We were asked to work with Justine Falica. She was professional and friendly. She made the procurement process go very smoothly. Justine called our insurance company and added the new vehicle. She also showed us the features our new car had. Her approach was very natural and friendly. We did not feel any pressure as we often do with sales people.We also worked with Mr. Zahid Syed who helped us with our financing. He took his time to explain to us our options and the pros and cons of each. He was very courteous and professional.Overall, we had very pleasant experience at this dealership. Were planning to purchase a van in the winter and this dealership will definitely be our first top.

roenoodle

10 de ago. de 2009

Sonny Manzi went out of his way to accomodate me with his help and guidance. Being a Single woman it is sometimes difficult to purchase a vehicle, but he was very helpful and reassuring with advice. Dean Palumbo was very courteous and helpful with everything I needed. He answeredall of my questions and made my visit and purchase a pleasant and painless happening.I am very pleased with Honda of Freehold and would recommend this dealer without hesitation.

rofarmingdale

4 de ago. de 2009

Sophia was my first point of contact through the internet. She quoted an extremely competitive price for a 2009 LX-P and arranged a convenient appointment.Justine was the salesperson that handled the transaction at the dealership. She was extremely knowledgeable about Honda products. Although we ultimately bought a different model Honda(2009 EX), she also negotiated an extremely competitive price and closed the deal in a timely and professional manner.I would highly recommend both salespersons.-Rose Occhiogrosso

CarolEH

3 de ago. de 2009

Just wanted to comment that Justine Falica is one of the most professional and compromising salesperson's I have ever had the pleasure of doing business with when it comes to car shopping. Some people love to car shop but to me it is one of the worst thinks to have to deal with but Justine made it so easy and enjoyable. She was very competent with the paperwork and saved me a lot of frustrations. I applaude her for her patience, wonderful sales abilities and extremely friendly personality. Justine is definitely in the right career and will do well for you. I feel your company deserves to hear how lucky they are to have such a terrific and caring employee working for them. I hope in the future you will be able to recognize and award her for the fine job she is preforming for Honda. Thank you and I thank Justine for the wonder experience, Carol E. Hubner Happy New Owner of a 2009 Honda Civic

faaatc

30 de jul. de 2009

My wife and I drove 50miles, passing numerous dealerships based on reviews on this site. it was time well spent. Justine was very thorough and friendly. Not the quick talking plastic salesperson I have seen in the past.Everything went smoothly andShe was very helpful with my cash for clunkers car. Mgr Tony didn't pressure me toget the extended warranty. Well worth the drive AND the price and selection was byfar the best I could find.

cpa28761

19 de jul. de 2009

Bill Hoblitzell greeted me in a manner that was friendly and professional. He asked questions to evaluate my needs and wants. He made suggestions, but he also listened to my questions and my concerns. Bill is knowledgeable about Honda vehicles and the automotive industry in general. He arranged for an appraisal of my trade during a test drive. After the test drive, I asked for a price. There was a negotiation process that was handled in a professional manner. When it was over, I felt that Bill and Honda of Freehold had earned my business.Bill was helpful in my color selection. I actually bought the vehicle I test drove. Neither he nor the financing person pressured me to take "options" even though they offered them. Bill contacted my insurance company and arranged for same day delivery on a Saturday.I recommend Bill and Freehold Honda without hesitation.

chai1963

18 de jul. de 2009

I stopped by Honda of Freehold at 4:00 pm . Ron & Anthony treat me well & offer me a reasonable price & 2.9% A.P.R for my car loan. Around 7:00pm I can drive my new Honda Civic( cleaning & polish) with all the paperworks done included agreement. Thank you Honda of Freehold & Ron & Anthony!!!!!

ecjcvc

8 de jul. de 2009

I have been a customer of Honda of Freehold for over 5 vehicles leased and now 2 owned vehicles. I am extremely happy and will come back in the future again. My salesman, Willie and Tony in financing made the purchase quick and professional. Choose vehicle one day and when I returned they had everything prepared for me and expedited the completion of the forms. I would recommend dealer and salesman highly.

cjnesbitt

30 de jun. de 2009

My experience of leasing my new 09 Accord at Honda of Freehold was simple, fast, and fun. From the minute I walked in the door I was treated like royalty. Everyone there was truly happy to do anything they could to make this experience run smoothly. A few people I would like to give extra thanks to would be Rich Jackabowski the GM for the amazing deal, Evelyn who was the sweetest sales lady ever and did a wonderful job, and John Smeigle who worked extremly hard and throughly to get the numbers correct on the deal. I recomend anyone looking to purchase a new or used car to go straight to Honda of Freehold. You won't be dissapointed.

misskitty4

16 de jun. de 2009

This dealership is near my home and I was delighted with the professionalism of the staff, particularly Bill Hoblitzell. He is knowledgeable and courteous and was extremely helpful. When I came to test drive the car Bill listened carefully and found exactly the car I wanted! When I picked up the car today Bill was thorough and answered all of my questions.

panama

16 de jun. de 2009

The first time I walked int Honda Of Freehold I was not purchasing a vehicle at that time I was just checking out the prices, but Mr. Baron did such a great job convinsing me of the quality and price of The Accord I drove out that same day witha Lease Accord & ever since that day I only drive "Honda"

bes

13 de jun. de 2009

I asked for a quote for 2009 Honda Odyssey EX and Phil Ruiz sent one via email within 2 hours. They further clarified the final price including TTL, tax etc which was my final price. I got an appt. for next day and the vehicle was ready for the test drive when I visited them. Ron Teplitzky who guided me through the entire process went over the features twice, once during test drive and finally when we were about to drive off their lot back home just to make sure my wife also understands everything very clearly. He even set me up for the first service appt for oil change on a Saturday.The finance manager David Hoffman put together the entire transaction including Financing very quickly and was very cooperative and understanding when I refused a few extra offers. The entire process was done fairly quickly with no pressure to buy extra options, deals etc.Ron called me a few times in the subsequent weeks to see if we have any issues, questions on anything which was very, very nice.Every one was very professional, courteous and friendly.I was very surprised that I bought such a nice vehicle in a very simple way absolutely hassle-free from beginning to end.I would definitely recommend this dealership to everyone.I thank Ron, David and Phil for the pleasant experience.

decker1

4 de jun. de 2009

This was our third new honda from this dealer and the 2nd from paul pappas. We checked out other honda dealers and returned here because of paul. He is extremely knowledgeable, helpful and patient, not hard sell. Very professional. He believes in his product completely. We trust him and will recommend him to anyone. He bent over backwards for us. The level of service he gave was fantastic. It was a smooth process from beginning to end. Everyone at this dealership was wonderful to us. And of course Honda makes a great vehicle.

bett44

4 de jun. de 2009

This has been my been the second car I have purchased from Honda of Freehold. Last year I purchased a Honda Pilot and very recently I purchased a 2009 Odyssey. Not only do I enjoy the quality and looks of the Honda but going to Honda of Freehold is a warming experience. The staff there are very gracious, very efficient and I don't sit there for hours at a time. I go there to purchase a car that I want and everything runs smoothly. The people at Honda of Freehold are very courteous and very friendly to be around. I can honestly say that I recommend this facility to all my friends, family and neighbors.

donna ross

2 de jun. de 2009

Very positive exerperience with Honda of Freehold and Mr. Aweeky. I needed a car asap as my lease was up. Within 12 hours of walking into dealership, I was driving home with the exact car I wanted. I had spent the week before at another Honda dealership and was promised car by weekend but to no avail. Highly recommend Mr. Aweeky and Honda of Freehold and would not hesistate to return. Plus showroom was very kid friendly.

mikerinnj

30 de may. de 2009

Hi, my name is Mike from East Brunswick. I purchased, today, a 2009 Honda Civic EX-L.I had through the internet visited and had quotes from three other Honda dealerships (Planet Honda, Open Road Honda, V.I.P. Honda). After receiving the three quotes, I then quoted Honda of Freehold whose internet offer was about $400 lower than the closest competitor. The next day we were at the dealership.When my wife, daughter and I walked in, we were pleasantly greeted by the Sales Manager, Anthony Lanzaro. He directed us to Justine, a sales consultant. She offered something to drink while we discussed and hopefully completed the transaction.This was a most pleasent auto buying experience, not only for myself but my wife and daughter, too. As my thirteen year old daughter later put it "Justine is cool and is my new facebook friend". I am a Purchasing Manager, been one for 20+ years. I deal with sales personnel each and every day. Justine ranks very high on professionalism, product knowledge and just everyday friendliness. Justine showed a real interest and bent over backwards to make sure we were happy with the deal before it was closed. Even the customary hard sell of warranty,by Dave was not so. He also exhibited a pleasant and friendly approach highly uncommon at most auto dealerships.What a classy and great bunch of people. Thank you!! Mike, Jackie and Sarah from East Brunswick.

mfriedberg

28 de may. de 2009

We had a great exprience at Freehold Honda. Paul treated us well and we got a great car (Pilot) for a good price. Our new car was delivered the same night and the delivery process was smooth. We didn't wasted a lot of time going back and forth we stated what we wanted and Freehold Honda made it happen!Michael and Rhonda

magicpug

25 de may. de 2009

I have tried to purchase many vehicles in my days driving and most times left the dealership disappointed. This experience was the best purchasing experience I have ever had! Mr Marchese was knowledgable, attentative and went above and beyond the extra miles to my needs and wishes, he got me into the exact Honda I wanted at the best deal, I had done a lot of research before going there and spoke with many other honda dealers who "were out to make a buck" and could cared less about my happiness. It was the most hassle free car buying experience I have had in 30 years of driving. No pressure, was more concerned about what I wanted/needed then just "making a sale".I would recommend Ed Marchese and Honda of Freehold to all my friends and aquantainces for all their car buying needs.I will be a loyal Honda of Freehold customer for as long as they are in business & I am driving.ps. My mom had purchased 2 vehicles from this dealership when it was David Michaels, we went there not even realizing it had changed owenship and she was even more pleased & impressed with Honda of Freehold and Mr Ed Marchese

CathyCVaccaro

23 de may. de 2009

The overall experience with Freehold Honda was wonderful. Paul and Dean were friendly and patience, while at the same time professional. They were both very knowledgeable and experienced with their work.The dealership was comfortable with a sharp edge about it.

spwindows

14 de may. de 2009

This was the most transparent deal I ever had buying a new car. Everything up front, no BS from staff. It was the best new car dealership I ever dealt with. I would highly recommend this dealership. Great job to sales staff .

jianweili

11 de may. de 2009

We need a minivan for our growing family and Honda is the #1 in this market. With a lot of research homework, we dealt with quite many Honda dealers online and visited several of them in New York and New Jersey. Honda of Freehold is the best one we've experienced. The online quote was quick and in honest details, sales were friendly and helpful in making the deal, and all paper work was done very quickly. No pressure at all, we felt completely free to choose colors, to decide on financing terms or cash payment and/or charge on credit card, and to go with or without warranties or accessories. The decent site with plenty of inventory, the professional sales team, their customer focus, and the hassle free transactions made us feel very comfortable and confident to sign the deal with them. Within 2-3 hours, we were all set and ready to drive the new van out the door. And we are happy that we paid fairly low price on this decent minvan, even though we drove a long way of 70 miles to get this deal. We drove it around and enjoyed it so much in the weekend. Will update the post-purchase experience after we get our title/plates and drive it out for our summer vacation.Overall I highly recommend this dealer when you consider to buy a Honda, and I recommend the sales lady Justine and her manager Anthony Lanzaro. With them, you are the decision maker, and they will do their best to help your needs in all aspects.

familyguy9

11 de may. de 2009

We needed a new van to replace on that was totaled. My wife settled on the Honda Odyssey and I shopped around on the internet getting various quotes. Honda of Freehold was the lowest by $1,000. I called to confirm the price and Lonnie confirmed it. I went down that evening and signed the deal with Justine. No pressure, no last minute "mistakes" resulting in higher prices. I was in and out in 30 minutes. Everyone was friendly, professional and courteous. We went back in two days to pick up the van. Everything went smoothly again.I highly recommend this dealership. No nonsense, good service, great prices.What else can you ask for?If you go, try and deal with Lonnie and Justine. Not that anyone else is bad. I just know they are good.

pharmdw

11 de may. de 2009

Justine was very friendly and went out of her way to be helpful with answers to all questions.Very accomadating with aid to taking care of giving receipts when asked and volunteering to return license plate to motor vehicleShe made the buying experience enjoyable and the entire staff was extremely helpful.

percyad

10 de may. de 2009

When I first walked in was confused as to what door to enter. We stood around for a bit before someone assisted us. We had to go around to another door to be greeted.Once we received assistance from William we were taken care of. I haven't tried out the customer service as of yet.

jhamed

7 de may. de 2009

Just purchased a Pilot from this dealership a couple of days ago. Justine was our sales consultant. She was very friendly, not pushy at all, and worked with us to get a great deal. She had the answer to any questions my wife and I had. This is the second vehicle we've purchased from this dealership and it surely won't be the last. I definitely recommend Justine to anyone looking for a great deal on a Honda. We also dealt with Lonnie, the sales manager, and he was very nice as well. David in the financing department was helpful too.

bndaisak

6 de may. de 2009

This section should be optional. It does not seem acceptable to require a customer to write 250 characters of text. Amounts should not be mandated. The experience was very good. Also liked the loaner car at no cost. Especially since the repair was due to a factory defect.Thank you. The Daisak Family

kenmeyers

5 de may. de 2009

Justine and Lonnie were a pleasure to deal with. They were friendly, courteous and extremely helpful in expaining the vehicle features and the pricing options. I would reecommend them and Honda of Freehold to everyone. Since I just leased the vehicle, I cannot comment on the service, but if the sales people are any indication, the service should be outstanding also.Thanks for a great experience.Ken Meyers

kabuto

1 de may. de 2009

Frank was great he help me pick out the car that best fit my buget and my daughter really really loves the car. I had shopped around the area for abut two weeks but no other sales people really wanted to help me find a used vehicle for six thousand dollars that wasn't a P.O.S. The only bad thing was the 3 hour wait to sign paperwork.Frank is a good non pushy sales man I would recomend him to anyone shoppin for a car.

Karanjia

29 de abr. de 2009

We were heading to DCH Honda and by error we landed at Honda of Freehold dealership. When my husband and I walked in we were greeted immediately and were introduced to Evelyn. She was very professional, courteous and helpful. Overall we had a very positive experience. Will definitely consider the dealer ship again for our future needs.

thehuntsmen5434

25 de abr. de 2009

I went in just looking to compare a Honda Civic price to some other dealers I went to that day, but ended up not being able to walk away from the fantastic customer service at Freehold Honda. Shazia was very fun, friendly, and understanding to what my needs were as a tight budget car buyer. She offered me multiple plans that I could manage and I found one that suited my wallet. She was on target and not pushy at all. And that's what matters in a car sale isn't it. your making a huge purchase, and want to be comfortable while you decide on something important. I recommend Shazia to anyone looking to buy a Honda and this dealership to just anyone in general. Thanks!

Tealrose81

25 de abr. de 2009

I went in on April 22 just to look at cars, I had a few quotes, but wanted to compare the civics I was looking at. Then I went inside to ask some questions. I was given a quote from the internet department, but unfortunately it was not a correct quote. There I met Justine, I was immediately at ease with her. She was friendly, knowleadgeable, and did everything she possibly could to set me up with a vehicle. She worked with Lonnie to come up with terms that accomodated the quote I received and the cars I was looking at. They were very apologetic and came up with several options for me to choose from. I test drove two cars that night and ended up purchasing the Honda Civic LX. On Friday I returned to complete the financial portion. Justine had already had my insurance set up and was friendly while I was waiting for my turn with the financial person. Dean was also friendly and honest in his reccomendations for my car and what would meet my knees. Upon leaving, everyone congratulated me, Justine showed me all the details of the car and I drove off the lot. Overall, I felt comfortable at the dealer, had great service from all the people I dealt with there and would definitely return.

seanl

24 de abr. de 2009

Justine at Honda of Freehold was a pleasure to deal with. She was professional, knowledgeable, freiendly and most importantly, was not pushy at all and I wound up getting a great car at a great price. Would definitely return the next time I am looking to buy a car.

dflan9904

22 de abr. de 2009

I recently purchased a 2009 Honda Pilot EX-L from this dealer. Despite the fact we walked in 5 minutes before closing time, we were welcomed in. The Freehold team was ready and willing to work with us to seal the deal. Great experience from beginning to end, highly recommend Freehold Honda to family and friends!! And I love my truck!:)Staten Island, NY

marisazach

22 de abr. de 2009

Justine Falica was my sales person. I leased a Honda Odyssey. She was very helpful, knowledgable, and sweet. She was not pushy. I felt the monthly payment we agreed upon was fair for both of us. I had my newborn baby with me so she made sure everything was done quickly and accurately. She provided a very high level of customer service. She offered me food and water while I waited for the car to be pulled up and the paperwork to be processed. I would absolutely send her referrals.

santa912

19 de abr. de 2009

At first it was not likely to get me approved for the car I wanted but once I showed them I was serious and only wanted the '09 civic si coupe, then thats when they spent a weekend from friday thru monday doing everything possible to get me in it. Sure enough everyone pulled through for me and I was able to drive away with it on that tuesday. Aside from just getting me in the car I wanted, everyone there was very friendly, courteous, and kind towards me. I really would like to thank everyone at Honda of Freehold for making my dream possible. So now anyone who asks me about getting a honda, the first name I tell them is Paul Papis and then the directions to Honda of Freehold.

smichae5

19 de abr. de 2009

I have been driving for almost 40 years. I have never experienced such quality service as I've received from the above named employees of Honda of Freehold. Their dedication to customer service is so obvious and real. You can tell they really do care about making customers happy. They immdediately return all correspondence; be it an e-mail or phone call. I have already told many friends and relatives about this wonderful experience. Mr. Lopez leads by example and has set a very high bar for customer service for his employees. I don't know how else to compliment them, but I guess telling everyone I know about their high quality customer sevice is the best way for me to show appreciation for their hard work and at the same time, steer my friends and relatives onto a great dealership. From the time I purchased mu Civic, I have received nothing but great service. Congratulations!!!!Steve MichaelsManalapan, NJ

lylescott222

18 de abr. de 2009

I was interested in purchasing a 2009 Accord EXL coupe. I called in advance to set up an appointment. I was greeted at the door and promptly referred to a salesman - Ron Teplitsky. We discussed the vehicle that I was interested in. They gave me a great price. Although they did not have what I wanted in stock, they found one for me in 2 days. I did price the car elsewhere, but ultimately came back to them. They offered me the best price and I felt that they would serve my needs better than other dealerships. AT the time of the purchase, the deal was handled smoothly. I am very happy with my vehicle and the service that I received at Honda of Freehold> I would definitely recommend them to my friends.

jguerrero

17 de abr. de 2009

my whole experience was phenominal. My sales associate justine was excellent was helpful in everyway,was a pleasure to be around. Dan Malloy was excellent as well in working with me. He really knew answers to every question i had. Their customer service was the best i have ever experience at any dealership.

reds24

17 de abr. de 2009

When I decided to puchase a second car for me and my family I narrowed it down between a toyota and a honda.I decided to check out Freehold Toyota first and see what they had to offer.I was looking at A few preowned camry's when to my astonishment nobody came out to help me.I waited for about 15 minutes and left.I then headed over to Honda Of Freehold.Thats when I met Paul Papas.He answered every question I had and test drove me in few hondas.I decided to go with a Honda Civic because of the great gas mi. and the low mi. that was on the car.Paul also tought it was the best car that fit my needs.I cant express how lucky Honda Of Freehold is to have such a hard woker as Paul Papas.I will tell all my friends and family who are in the market to go see Paul over at Honda Of Freehold.Sorry Freehold Toyota your loss!! J.G

SC1978

14 de abr. de 2009

The guys at Honda of Freehold made my purchase a breeze. I got the best deal around on my Certified Honda from Pete (Sales Manager) and Brendan (Salesman)! After stopping in briefly, I called on the phone and we discussed a few cars, I was surprised by their knowledge of the different cars and their history. Not once was I told "just come in and we'll talk about it" like the other dealers always say! They answered all my questions and I was so well informed, I stopped looking then and there. I knew this was where I would buy my next car from. They beat prices from DCH and Tom's River Honda on similar cars and offer much better customer service. I got the same service when I came in and never looked back. I will be a customer for life.I was also helped most recently by Tara in service when it came time to do some maintanence and was treated like gold. I was even given a rental car free of charge while my car was being worked on. This is the kind of setrvice you'd expect from Porshe or BMW so it's nice to get top notch treatment from a local Honda dealer.

FREEHOLD

13 de abr. de 2009

HONDA OF FREEHOLDWHEN I DECIDED TO LEASE MY FIFTH CONSECUTIVE CAR AT THIS DEALER , I FIRSTWAS GREETED BY PAUL PAPIS AND LATER, AFTER COMPLETING MY " PURCHASE "BY DEAN SHORES.BOTH OF THESE GENTLEMEN ANSWERED ALL MY MANY QUESTIONS TO MY SATISFACTION .IT WAS APPARENT THAT THEY KNEW WHAT THEY WERE DOING .AFTER LEAVING WITH OUR NEW HONDA, I REMARKED TO MY WIFE ABOUT HOW PLEASANT IT WAS TO DEAL WITH THESE MEN.ABOUT THE PRICE ? IT WAS THE LOWEST OF THE OTHERS THAT I WAS QUOTED !PSI WANT TO THANK DEAN FOR HIS SEVERAL YEARS OF RECENT SERVICE IN THEMARINE CORPS. RMB

swimnsurf12

13 de abr. de 2009

VERY EFFICIENT, FRIENDLY AND HELPFUL! I appreciated all the time dedication and care Honda of Freehold took while dealing with me and my family. I strongly recommend then! I love my new accord and with their time and care i got the perfect car! Thanks again Honda of Freehold!

jcstrongtower

13 de abr. de 2009

Best dealer experience I've ever had! Shazia was absolutely outstanding. I am a handicapped customer with special needs. Shazia and Eddie took time from their busy schedules to drive my new vehicle to the necessaryfacility in order to have it fitted with the proper adaptive equipment.I purchased a 2009 Fit Sport w/Navi (Beautiful car!). I also felt I was given fair value for my trade.I am the last person to fill out on line surveys. For Honda of Freehold, It is with true pleasure I am doing so now. Kudos to Honda of Freehold!I have no doubt we will be doing business again in the future.Alan

TBlosser

11 de abr. de 2009

Friendly and knowledgeable sales department. The salesman gave a detailed explanation of all components of the automobile and the finance manager did A great job explaining and reviewing my finance option. I was very impressed with how the dealership worked with my insurance company and my credit union. They also followed up with me after my purchase to make sure I was completely satisfied and/or had any questions about my new vehicle.

JerryOstrander

11 de abr. de 2009

I was very happy with my experience at Freehold Honda. Service performed on my vehicle was done professionally, and in a prompt manner.During my service experience, I came in contact with the following individuals. Gary Wexler, Jason Stone, and "Roger"(parts dept)are a credit to the dealership. These individuals were friendly, sincere, knowledgable, and showed genuine interest in my service / accessories concerns and/or needs. I look forward to returning to Freehold Honda for future vehicle needs.Keep up the great work.Jerry OstranderClarksburg, N.J.

NB64

8 de abr. de 2009

Started from the comfort of my own home. I requested an internet quote which I received within an hour. I was so satisfied that I confirmed the price and set up an appointment for the same day. All on the internet. At the dealer I picked the car I wanted and just finished the paperwork. I gave it the highest ratings I could because I was that satified with the whole experience. I hate the haggeling process and this was such a pleasant experience. They have my fives......

donnealon

7 de abr. de 2009

I was provides excellent customer service and all my questions were answered professionally. I would definitely recommmed this dealer to others. Barry went above and beyond to make my purchase experience as smooth asa possible. I have also had my previous cars service at this dealer.

ARTIE T

4 de abr. de 2009

Paul was an excellend salesperson! We especially appreciated the low key, no pressure presentation. He made us feel that providing us with a car to fit our lifestyle was his purpose. We felt that he managed to obtain the best price for the vehicle for us. We thoroughly enjoyed the sales experience at Honda Freehold. Definitely a dealership that puts customer service in the forefront!

Ron V

3 de abr. de 2009

I have worked with Daniel at a prior dealership. When I went back to that dealer they told me he no longer worked there. The new person was not like Dan I asked where he went they did not know. I walked into Freehold Honda and Dan was there. I want to let you know he was and still is the best Car dealer I have ever dealt with. I will now send anyone interested in a Honda directly to Dan. He also had me work with one of his saleman Awan, who was a big help and made the purchase quite easy. You should know that having people like them in your dealershi makes you way above your competition.

kimber0321

1 de abr. de 2009

I had a fantastic experience at Honda of Freehold. Everyone was very friendly and they made leasing a car fast and simple. From the first phone conversation to picking up the car, this was by far my best car leasing deal. Justine was very thorough in explaining everything about the car from scheduling oil changes to every nook and craney in the vehicle. She was a pleasure to deal with on the phone and in person. I would highly recommend Honda of Freehold.

oflontok

1 de abr. de 2009

Joseph Gravino was very helpful during the purchase of my car. He maintained excellent communication and made every effort to accommodate me. Even after the transaction was completed, we spoke several times regarding matters related to the purchase. I highly recommend Mr. Gravino to any individual interested in a new or used vehicle. He was friendly and knowledgeable. He presented the facts and was not "pushy" to make a sale. Joseph Gravino and Honda of Freehold have earned my business.

ptse

31 de mar. de 2009

We bought our new accord over the weekend. The whole experience was very pleasant. Greeted by Anthony, the manager and then worked with Evelyn, the sales consultant. We received a price quote via email and when we got there we have the exact car with the exact price, no additional option, no additional charge, no surprises. Evelyn was wonderful, patient and professional. Guided us through every step of the way, explained every button on the dashboard, answered all the questions we have and worked with my insurance company. She is definitely an asset to the dealership owner. I will recommend Honda of Freehold and go back as well. So long to all those unpleasant car buying negotiation process !

DMonaghan

30 de mar. de 2009

Justine was a pleasure to deal with. The car buying experience can at times be very unpleasant but Justine was fair and seemed honestly committed to making this deal. She was very professional yet friendly.David was instrumental in helping forge a great deal. He kept in constant contact with me via e-mail but he exhibited a great balance in keeping me updated without badgering.I have been a customer of this dealership for nearly 25 years and it is this type of service that keeps me coming back. Denis Monaghan

magdy1

30 de mar. de 2009

She is very helpful. Sales person and.she helped me a lot to fined best way to fined the best car and best way to finace. I would. Recommend this dealer to many people and if you are going to use this dealer you must see justine because she did a great job. She was very knowledgeable about the product and was a great help.

rkpurcell

29 de mar. de 2009

Evelyn was great sshe provided great services and worked with me on getting the price to where I felt comfortable.I would recommend Honda of Freehold however you must ask for Evelyn Freitag to be your sale rep through the car buying process.The car dealership is clean and the service is great.I did'nt feel any pressure.

Pat D

28 de mar. de 2009

Ed Marchese is the definition of a professional. He truly understands the product he is selling and understands how to put together a deal. There were no games, at Freehold Honda. Typically, dealing with the finance department is compared to a trip to the denist. Not at Freehold Honda, the numbers Ed Marchese quoted were the numbers on the paper work. Dean in the finance group took the time to explain the paper work and made it a very pleasant experience.This is my third lease from Freehold Honda and never had a bad experience with the Service Department. They keep too scheduled appointments and arent afraid to offer a loaner car when needed.I highly recommend Freehold Honda and ask for Ed Marchese, you wont regret it.

Smiseel

27 de mar. de 2009

After doing my homework and deciding which new car I wanted (the Odyssey EX-L) and how much I was willing to pay for it, I went to Honda of Freehold after having a bad experience in another dealership earlier in the evening. I arrived close to 8:30PM and was cordially greeted by Mr. Rickards. He had the car that I wanted and sold it to me at a more than fair price. I left the dealership at 10pm and I picked up the car the next day. The dealership itself was modern, well-lit and spotless. I felt I was in a quality place. Even though I declined the extended warranty offered by the finance manager, I never felt forced or coerced into purchasing it. Mr Rickards, my salesman, explained all aspects of the car to me. Both men were extremely professional. I felt like a valued customer. One nice thing about this purchase was that they did not soak me with the documentation fees. Other dealerships have fees in excess of $300, but not Honda of Freehold - I paid less than $200 in documentation fees. This is my third Honda, and like the others, I love it! I would recommend Mr. Rickards and this dealership to anyone wanting a car.

bubbadot

23 de mar. de 2009

Sales person informed that I would be purchasing a vehicle and that I would pick it up that night after work, dealership had all needed information and it still took (2) hours to finalize the paperwork. F&I person very aggressive about needing GAP insurance on vehicle I refused it 3 tiimes before he stop indicating that I neede it, all extra packages he tried to sell included this GAP insurance could he be getting a commision from it????

santa'shouse

18 de mar. de 2009

I was told about Honda of Freehold by a friend who new my lease was coming to end.I told him that i loved Honda and that i never had any problems with a Honda vehicle .He then told me about Joe Gravino. I contacted Joe and from the first call he was friendly and easy to talk to . I never felt rushed into any deal .Joe gave me the opportunity to speak about my concerns and was eager to help my wife and i get into the vehicle that we wanted. At no point during our business with Joe or any one else at Honda of Freehold did we feel we were just around fast talkers that were only concerned with selling a car. When i went to meet Joe for the first time i was greeted by friendly service at the front desk. I had two appointments and in both cases i never had to wait to speak to Joe. As soon as i sat down i was offered coffee. I must have called Joe about 10 times going over different options for my wife and i and in every case Joe was helpful and we went over everything i needed to speak to him about. On a few occasions i left him a voice mail and he always got back to me. I had no problem with the price of the vehicle cause Honda is very well made and worth the money. Its about dependability and peace of mind when your on the road. As far as overall experience let me put it like this. I have been leasing from Honda since 2003 and this is the best experience i have had with a dealership. Keep in mind i am not a NJ resident so for me to stay in my area would be easier ,but i would not hesitate for a minute to go back to Joe in Freehold. It's worth the effort when you get service like i did. I currently have a 2006 civic that goes back in november and i already told joe we will back to get a new one with him.Thank you Honda and Joe GravinoRichie and kathryn Santa

nsc73

27 de feb. de 2009

We were extremely impressed with this dealership. While browsing in the dealership each associate made eye contact, asked if we needed time or help, and offered any further assistance. We did not feel pressured or rushed in any way. The General Sales Manager came out of his office and chatted with us and wanted to get to know us since it was our first time in the dealership.When the decision was made the paperwork was completed quickly and correctly. We were also so surprised when we returned to pick up the car because our aggreed upon payment was lowered due to a thorough search by the helpful staff member. We will highly recommend this dealership to our family and friends.

Technochic

11 de feb. de 2009

I came from Out of state to purchase a used vehicle. They knew that If I was happy with the vehicle, I would take delivery of it immediately. The vehicle was prepped & ready when I arrived. I later discovered that the antennae was missing. I purchased one from a local dealer & they promptly reimbursed me. Sales staff was friendly & returned all of my calls in a timely fashion.

DShulenski

10 de feb. de 2009

We would not recommend this dealership. This dealership was to pushy and over priced. They were trying to sell us a 2008 CRV EX-L for the same price as a 2009. When we realized that we could not afford their asking prices on either a CRV EX or CRV EX-L, they tried to push us into a lease. They were not friendly and it was not a comfortable atmosphere. I would suggest some training on some new sales pitches. I guess this is why the dealership was empty and we were able to purchase a new 2009 CRV EX within our budget at another dealership. Good luck Freehold Honda staying in business in such a competative market with such horrible sales service. They only thing you have going for yourself is the Honda name selling it's own product or otherwise you would be out of business.

rjlbeach

27 de dic. de 2008

I have gone to this dealership for over a decade. This is my 4th leased vehicle from Honda. Between my children and friends( that I recommended), I realized this is the 13th vehicle either leased or purchased from Honda. I have been very fortunate to have dealt with two excellent sales people through the years. Presently, Evelyn helped my son purchase a brand new civic and, as I stated above,I just leased a Pilot! Love it!A company is only as good as its people. Having said that, without an understanding,professional and experienced sales person such as Evelyn, all companies are more or less the same. Evelyn knew everything I needed in the car and the price range I needed to stay in. She made it work!! Evelyn also did the same for my son with his civic.Thank you, Honda of Freehold and special thanks to Evelyn!!!

sudeepharya

23 de dic. de 2008

I went on 12/22/2008 to buy a 40000+ Pilot we got to an agreeable number after 2 hours. I told them from the beginning I only had until 530 PM, they wanted me to take the car off the lot today so they did not have to pay interest on the vehicle for an additional day which was fine by me. They did not predict the time it would take correctly and said if I can come back tomorrow which was 12/23/3008. I was cordial and said fine, but I asked them to have everything ready so I can be in and out since I had to go to work and manage my own business. I was told that as much paperwork that could be done would be ready and the process would be short tomorrow morning. Since I was paying for the car outright there was not that much paperwork to begin withI arrived at 9:00 AM on 12/23 and told the paper work was in process by 9:30 I told Paul that I am in a hurry and need have this done quickly. His mood which was poor to begin with that morning soured. At 9:45 I went to the managers area and asked Lonnie to hurry because I have to go. What I said exactly was Lonnie this is getting ridiculous I need to get out of here and did not expect to be here this long. He then said to me fine you can leave and not take the car. At that point Paul turns around and says I am getting your stuff back and you can get out.I was shocked and so was the other customers looking to buy a vehicle. One woman with her husband even said I cannot believe you speak to a customer that way he is the customer and did nothing wrong until the sales person started yelling at him.I then followed Paul and said lets get the paperwork done and hurry up "please" who then tells me YOU WILL WAIT LIKE EVERYONE ELSE NOW SIT DOWN! I told him who the hell you think you are DAMNIT.Lonnie then comes out and says if you do not leave I will call the police. Funny because I know every police officer in Monmouth and Ocean county since we supply their 5.11 Tactical Uniforms. It would have been fun to see that happen.At that point the other finance manager comes out and calms things down. Although not friendly he did finish the paperwork and I did get the car.I then took my own keys placed them on the key ring and walked out without Paul the so called salesman or Lonnie ever coming out to say anything. I have bought three Hondas at this place and a Benz from the same dealer right next door. I never had this poor of an experience and I will never go back there again. The car is great and the only reason I stayed is because I had an unbelievable price. I will never go back there again and anyone who I meet I will tell them this story if they are in the market for a new car. I am also going to post a video on youtube about them and hope I can affect there sales any way possible. I will be writing to the consumerist.com and also posting on every dealer review site possible. I felt insulted and demeaned, I am still in shock what took place and I cannot believe I was treated like garbage. The sales person and the manager are people who are mean and downright jerks. I hope you have a horrible year ahead in sales and I hope I convince anyone out there not to buy from these hooligans.

Bodyman40

16 de dic. de 2008

I have purchased many Honda vehicles from this dealer. I only return to service for warranty repairs. The transmission was popping out of 2nd gear in my s2000. The service department reqired only 1 visit to correct the problem. I was worried that the repairs would not be done correctly or the parts would be delayed. This was not the case. Everything was done to my satisfaction in just 2 days. Steve called me to report the progress and let me know when to expect my car back. All of my dealings with Honda of Frehold have been good and I will continue to recommend thm as on of the best dealers around!

thegreekfreak

2 de nov. de 2008

David Micheals Honda of Freehold had great prices, their staff treated us with the utmost respect and proffesionalism, and they made the process of buying a new car fun and stress free.All their staff was very courteous and I would definitely return to buy another car there as well as recommend them to all my friends.

imceltic54

21 de oct. de 2008

Apparently much too buy to return emails or phone calls. And I guess they make enough money where they didn't see the need to cultivate me as a customer and take my money. Loser dealership. Moved on to DCH Academy Honda on rt. 9, best thing I ever did. Super friendly, professional. Do not go to David Micheal Honda of Freehold. Period.

rjlbeach

16 de oct. de 2008

The main reason I have given top ratings to this dealership is due to the salesperson, Evelyn, whom I dealt with. For me, it is twofold: the salesperson and the price.My son needed a car and Evelyn was extremely patient and kind and informative. I have been dealing with this dealership for over ten years. Prior to Evelyn, I always dealt with Mary Sabine, who recommended Evelyn. I have through the years recommended other people to Honda of Freehold.Evelyn is a great asset to Honda as is Mary Sabine to Mercedes. I don't care for pushy salespeople, and both Mary and Evelyn are anything but pushy! True professionals!

goinonbro

15 de oct. de 2008

completely disorganized. repeatedly ignore my attempts to get the numbers on my deal,attempted to hit me with additional unexpected fees. Told over and over some one would contact me for two days and about 12 attempts later still no return call from a manager. I do not feel they appreciate the business. When i was at the dealership the floor manager was yelling at all the salespeople so loud my girlfriend was actually frightened. Over all a bad experience. I never worked so hard to get a company to take our money... If they werent the only dealer who has the car in stock i would stop immediately and take my money elsewhere. As of now not sure if i will close with them. I am looking for another delaership that is honest and appreciates our business.Follwo up: So i continued my attempts to contact any one that would give me some help. I spoke to Rob Flannigan i believe who also gave me a bunch of empty promises telling me someone will send me a response immediately after 2 hours and no responses and two more meails and three phone calls. I finaaly was put in touch with Jose san pedro who informed me that they were a little shady on the details of my deal and he gave me the real deal. If you hate yourself and your time and you decide to deal with these people make sure to talk to Jose. he is the only informed honest person there

amitmonty1

23 de sep. de 2008

I purchased a 2005 Honda Accord from David Michael. After 4-5 months it had some battery problems and i have to replace the battery . Never seen a new Honda Car Battery last less than 3 years . I think these people might have replaced the battery . Be Careful!!There Customer service sucks!! It goes for endless wait and had very bad experience getting my license plate . they delayed over a month . Different people tell different stories about the delays . Overall a very bad experience . would never recommend to anybody

cdefranco

4 de nov. de 2004

I have purchased 2 vehicles from this dealership in the last year. (2004 PILOT and 2005 S2000) There are 5 other competing dealers within a reasonable area (1 hour drive) yet I can not recommend the others. Kevin O'Hara in the "internet sales" department answered all my questions on the phone without the usual "Come on down--I'll make it happen--what will it take to get you in the car today" crap. NO PRESSURE and honest pricing and yes he gave a firm ultra-competitive quote on the phone that was later reduced a couple hundred to meet a price from a dealer 600 miles away. He was honest and actually asked me to think twice about ordering the front spoiler as I have high curbs that might be a problem. I never felt like a number either as I moved onto the Finance manager (Teddy). These guys are professionals and you will spend less time and get a great deal in the process.