Hondacrazy

5 de oct. de 2016

Service & sales departments have always been great: good at explanations, helpful with suggestions, fair in pricing, and quality in workmanship.Very friendly service, polite.Also please do not text me with a request again. Had I not thought so well of the dealership I would have deleted the text. In the future please use email acct available through the the dealership. I won't respond to future requests by text. Thx

carguy

5 de oct. de 2016

The price is little bit higher.. Should be lower than Windows price post for the car if the dealership want to sell. For example..I want to buy Honda CRV EX.. the windows price said $27K, then should be sell lower than the windows to me like $25-26K not go over. The dealership try to sell me $28,500. Should not!!!!

aChand90

4 de oct. de 2016

Anquan is a knowledgeable young man and reliable salesman. His positive attitude & smile are contagious. He is very quick to respond to any inquiry I may have and he knows his product. Call Anquan today for a great car purchasing experience!

1spartan

4 de oct. de 2016

Anquan Clemmons was courteous, thorough and knowledgeable, providing me with a tremendous experience at Honda of Grand Blanc. He conducted business in a very timely and professional manner. I recommend him to anyone looking for a similar experience - I will be returning!

Lilt350

28 de sep. de 2016

My new car Is great I had Anthony young helping me he was excellent at getting me my new car he helped me with everything I needed

Erica

2 de sep. de 2016

The sales people at Al Serra are extremely friendly and helpful. They worked with me to find a car that was in my budget and one that had everything I wanted. Ross did an excellent job!

Regina Wortham

25 de ago. de 2016

My sales Representative made me feel like family. The sales Manager was a very warm and friendly person who went beyond his call of duty to ensure that I was satisfied. Thanks to both these Guys for a job well done, I love my experience and my new car!

Sam

24 de ago. de 2016

Ross Nolan was my salesman and was truly a pleasure to work with. Very patient, kind, and really showed he cared about my happiness with my purchase. Him and his manager, Jason, went above and beyond to get me a great deal! Wonderful experience!

Randy Miller

15 de ago. de 2016

Dealership is a great place to shop and have service completed

1napright ate

12 de ago. de 2016

Whats the point of appointments if the employee doesn't actually make them?I made an appointment for an oil change and tire rotation so I could be in and out. I arrive on time for the appointment only to be told that there was no record of the appointment. So instead of saying hey sorry we screwed up, it's gonna be 2 hours before we can get you in for the service do you wanna wait? Nope.It wasn't until I asked the writers after waiting for 2 hours if the car was almost ready to go that they tell me it's the next one to into the shop.Even though Honda of Grand Blanc is closer thenBrighton Honda, I will not return in the future. Also thanks for offering and handing me a receipt for the services!

cdegiorgis

20 de jul. de 2016

Honda of Grand Blanc and Jason Freeman went the extra mile to ensure we were able to lease a new CRV. We are grateful for the exceptional service, and we LOVE our new car!

aspen

19 de jul. de 2016

The service on my car was done far quicker than originally stated. Really appreciated the loaner car, and delivery of my car to my home

Gary Kortas Sr

15 de jul. de 2016

Air bag recall and they went over my car so no problems. Very friendly staff and helpful ,great coffee and very nice waiting area,will return for more work. Thank You Gary

Andrea Derricks

1 de jul. de 2016

The services were excellent. They went beyond what was required. Everyone was nice and friendly. I will give 5 stars for all of the above. Popcorn was good also.

S. C. Low

29 de jun. de 2016

Although the car was still within 8 years it had more than 120,000 miles on it so Honda was not willing to pay the full cost of the rebuild. They split the cost and my share was $1750. Naturally I would have preferred Honda pick up the full cost even if it was over the 120,000 miles.

Hammerktmka

30 de may. de 2016

Our salesman Anquan was the best!! He helped us get the car we wanted and was nothing but helpful. Definitely will recommend him to our friends and family.

mickyt

29 de may. de 2016

The only dealership we have dealt with since moving to Michigan over 20 years ago and after this purchase we see no reason for this to change. They don't want to just sell you a car, they want to make sure that your glad you did. We are! Michael & Theresa Richards

oliver

21 de may. de 2016

Checked past records to see what was needed besides oil change and tire rotation. Discovered brake fluid had not been done when they did brakes last time. Also needed power steering fluid changed.

Christine Baker

18 de may. de 2016

Friendly and knowledgeable. Waited for a little bit , but they went above and beyond to help me with my car. Thank you, my car runs great now

Mike1953

15 de may. de 2016

This was my first visit to this dealership for service. The service advisors were friendly and knowledgeable about my Pilot and listened tonight my questions about this vehicle I recently bought while in Florida. Thankfully, there is a good local dealer tonight help me take care of it.

J. Allen

12 de may. de 2016

Jason the salesperson was very helpful, friendly, professional and knowledgeable. The General Manager Jason Freeman was so kind and made an already great buying experience even better. The sales manager and finance manager were great as well. Thank you Jason's and the rest of the staff. I will definitely refer my friends and family to buy there next car here from Jason D. Thank you!!!!

A Christie

1 de may. de 2016

Happy with service and technician. Oil change was done and in a timely manner.

randy65

28 de abr. de 2016

Fast, friendly and efficient service from the sales department. Worth the 60 mile drive to get a great deal with excellent service from the sales team.

Clyde

28 de abr. de 2016

Very good, streamlined experience. Amy was very nice and helpful. She made the experience go really smooth and I definitely will look for her again, when I purchase my next vehicle!

martin sugden

27 de abr. de 2016

I was very happy with my service check on my car. I took a long trip the next day and it drove very smoothly. My service was fast and friendly.

Janet Modesitt

27 de abr. de 2016

My overall experience was quite positive. Ben T., the service manager, was excellent.

Bob

23 de abr. de 2016

Was waited on promptly. Everything that I agreed to was done . The car runs great. I have brought my car to Honda of Grand Blanc ever since I bought it in 2007 and have been pleased with the service and the service advisors.

Bob Lennox

18 de abr. de 2016

Jared was the service manager on Saturday morning. Jared was very cordial and friendly. I was able to schedule future service and I got in on time for my oil change appointment. Thank you for the great service. Bob

Joan Turner

18 de abr. de 2016

Went to Honda of Grand Blanc for am oil change and was informed there was a recall on my make and year.Took car in for oil change and was informed there was a recall because of the air bags. I left my car and Honda paid for a car comparable in size to my CRV telling the parts wouldn't be in until May. Was surprise when just a month passed and I got a call telling me my car was ready to go. Was a quicker turn a round than expected which made me very happy. Thank you, Honda for such great service!

JANET

15 de abr. de 2016

I LEASED A 2016 HONDA CIVIC AND I WAS VERY PLEASED WITH HOW SMOOTHLY IT WENT.

CV-R Owner

14 de abr. de 2016

Service was good but warranty work could not be done because dealer did not have parts yet. I will reschedule that work to be done in a few months.

ann

5 de abr. de 2016

efficient very friendly explained all aspects of new car made the buying process easy

Vic posa

3 de abr. de 2016

Good straight forward people. Honest and helpful! Easy buying experience and good price!

Zack

28 de mar. de 2016

Very good customer service. I liked dealing with them

Yolo68

22 de mar. de 2016

I took my Honda Accord in for a new key fob and the car was taken in right away. I realize the service required was minor but I was treated very good, like all my other trips to the dealership. I would recommend Grand Blanc Honda and I will more than likely buy another Honda.

Bradley Keiser

13 de mar. de 2016

Was very refreshing to have a salesman not forcing a car on me. was actually told "your the one buying get what you want"! The number of vehicles to choose from new and used was very impressive! Nick Bishop is a great salesman to work with!

Dennis R

9 de mar. de 2016

I found a vehicle on-line at this dealer and after making an inquiry about it, a couple days passed before I received a reply to my inquiry--very slow response. But I went ahead and made an appointment to check out the vehicle. Upon arriving at the dealership no one greeted me or offered to assist me right away, and I wandered around a few minutes before someone asked if I needed help. The salesman I had arranged to meet was busy, and when I told the person who I was there to see they did not offer to help--I just had to wait. The salesman was not particularly friendly or express much interest in the fact that I was there. He looked up the vehicle I wanted to see, brought it around and gave me the keys for a test drive. He did not offer any information about the car or seem to know anything about it. I checked out the car, took a drive and found a couple things I thought should be addressed. When I brought these items to the salesman's attention he at first offered to take care of them, then had to check with his boss. The boss offered to lower the vehicle price if I would take care of the items of concern myself. Since the car was what I was looking for, had low miles, was in good mechanical condition and my concerns were not safety related, I decided to purchase the car. And, because I lived 1 1/2 hours away, it would have been difficult to make another trip for the car if Honda of Grand Blanc had agreed to correct the items of concern anyway. Although I feel they should have been taken care of before the car was offered for sale. The vehicle was NOT very clean and Honda of Grand Blanc did not seem too concerned about offering the vehicle is a presentable condition. This was NOT an enjoyable buying experience and my impression was that Honda of Grand Blanc just wanted to get the car off their lot without making the effort to clean and maintain it properly for sale.

SusanT1

5 de mar. de 2016

Everyone was very professional, informative and on time. Not waiting too long and the dealership/service in whole is above average. I do appreciate the service and sales, and office personnel attending to my car and paperwork.

Jan

26 de feb. de 2016

we have driven Honda's for the past 22 years and have no intention of going elsewhere. We have had a Civic, three CRV's and an Odyssey. They have all been dependable, reliable and went on to transport other families. We are very happy with Honda of Grand Blanc. The dealership, service, employees, vehicles and of course the popcorn have insured our return and loyalty over the years. You do a super job.

Carrier, Ruby

30 de ene. de 2016

Sales people were very friendly, respectful and knowledgeable. Very nice vehicles. They took the time to answer all my questions and inform me about the car.

Dan

2 de ene. de 2016

Our Civic Hybrid is back running in tip top shape after 130K. I just wish the hybrid batteries weren't $3K for reman'd parts.

Ron

18 de dic. de 2015

Great...as always. Always go a great job of maintaining my car.

Jerry1974

16 de dic. de 2015

The dealership staff was awesome. I would truly recommend Honda of Grand Blanc to everyone looking to purchase or lease ride at the Grand Blanc Auto Plaza.JR

Very Pleased

16 de dic. de 2015

I leased a Civic. This was my first time leasing versus purchase. Dave, the sales associate who assisted me, was wonderful. He's been working with my wife and I for many years, We love this dealership!

C K

4 de dic. de 2015

Called in to see if there was time for a oil change on the '04 Honda CRV.Service advisor said "Yes, There is a slot available at 7 PM."Great to have an opening with out a scheduled appointment !!

G. Donald Kaye

2 de dic. de 2015

Mr.Simonson was not merely a " sales person," he was an interpreter of my needs and requirements both in terms of the vehicle itself but in financial terms and arrangements as well.

Saleem Shah

18 de nov. de 2015

Great people from start to finish!!!! They just do a great job from start to finish. Ensure you get the best deal and service.

David Patel

17 de nov. de 2015

Excellent customer service. Kept their words. Do business again.

Organ

13 de nov. de 2015

As always ,over the years of owning Honda cars, we ( my wife, son, daughter and grandchildren,) have found Honda THE car to own and drive. Safe, solid and serviceable.

Janell Johnson

11 de nov. de 2015

I've taken my car to Honda of Grand Blanc for several years and keep going back because I trust their judgement and their expertise. I get good service for reasonable prices. They also get me a loaner car when my car will be there more than one day. I would definitely recommend them.

RHENSL

5 de nov. de 2015

Never owned a Honda before, but when we saw the odyssey, we knew we wanted one. The sales manager, Jason Freeman gave us a tremendous deal. I never thought I'd ever own a Honda, but when I saw one, I was hooked.

wngzlady

4 de nov. de 2015

Even though the 2011 Accord was not purchased here the service staff bent over backwards to make me feel welcome in their department. Jerry was awesome.

Nader Bassily

4 de nov. de 2015

They have an excellent repair and service department.

Marcia Cook

3 de nov. de 2015

Emailed about interest in car I saw online. Made offer for car if as perceived by ad as live 2+ hours away. No games. Accepted offer. Car as described in photos and description. Fast paperwork.

starrsevn

1 de nov. de 2015

Besides working with my crazy 3rd shift schedule, the people here went above and beyond to work out the payment plan I needed. I will definitely return and recommend!

Big Dog

1 de nov. de 2015

The dealer ship had all the cars I wanted to see. I am already planning my next trip to see about another car. Bigdog

Frederick

30 de oct. de 2015

he should be CEO of Serra Enterprises. why does it have to be a minimum of 100 characters should not even need a written survey Only ones to fill out are really really dissatisfied. The truth of a matter is that this was a referral from Ike wasn't for him I would never have gone there. Now Mark is the one I check with first for all Serra dealerships for purchase.

Tony G

28 de oct. de 2015

Jerry Runyon was absolutely wonderful in helping me solve a problem I was having with a tire. He's a great addition to Honda of Grand Blanc!

Janet Mack serwin

28 de oct. de 2015

I have been going to grand blanc Honda since 1994 and love the service department they take great care of us

Grandpa G

27 de oct. de 2015

Was able to make an early morning appointment. Employees very helpful. Employees were courteous. Thank me for using their dealership. Were able to advise me when parts would be available to handle the recall on my other vehicle.

Aaron Nelson

3 de ago. de 2015

Had a great buying experience. Dino was a great salesman and did everything in his power to ensure we were completely satisfied with our purchase.

Paul Walker

14 de jul. de 2015

I started visiting this dealer to service my car and the service department was so impressive, I have purchased two cars here. This is the gold standard of dealers,

Juliana Clark

10 de jul. de 2015

The service advisor was very helpful. He answered questions and made suggestions but did not pressure. We have taken our cars here for service for several years and have been very satisfied.

Tyler Freeman

30 de jun. de 2015

Everyone here was fantastic to work with. They were all friendly and helpful and I would not go anywhere else to buy a car.

Jacquelyn Yovich

29 de jun. de 2015

The service is outstanding and the people are friendly. Very happy I chose this dealership to purchase a car from!

Linda Campbell

26 de jun. de 2015

the experience of buying a Honda at this dealership was fair, easy and relatively quick. The sales staff are knowledgeable and friendly. The Service Department is THE BEST.

Pinckney Car Buyer

22 de jun. de 2015

We actually dealt with Ron Allen at Al Serra Auto Plaza, which is the used car lot for all for Al Serra;s various dealerships. Ron was very honest, to the point, and an absolute pleasure to deal with. If you want a "car buying experience" where you don't have to deal with a "used car salesman", go see Ron. He will treat you right. We bought one new Honda, and one used vehicle also.

Sandra Hodges

15 de jun. de 2015

I took my 2009 CV-R in for service. I was having issues with the air. They found a relay problem and saved me money from wasting it for a recharge fee. I was in and out in no time.

Terry Trombley

9 de jun. de 2015

Buying a car At Grand Blanc Honda was a great experience...the salesman AnQuan, and finacial experts (TJ & Jason) we worked with were excellent. My car is exactly what I wanted, and they worked hard to get it for me! The service department was a slight let down today. You would think with as many dealerships as Al Serra owns, you would not have to wait for a loaner car from Enterprise for 45 minutes, and then have to go back to their facility to fill out paper work! Plus, you would expect the service department to take the time to explain something you paid additional money for! All in all we are very happy with our Grand Blanc Honda experience, just feel the service department could improve from today's experience.

Robert Clark

5 de jun. de 2015

The service was excellent. Services that I needed were explained. Other services were offered but there was no pressure.I have always taken my car to Honda of Grand Blanc for service and it continues to run really well with over 110,000 miles.

Ramiz

17 de may. de 2015

I was there for flat tire. they fixed that and wash car after fixing

MelissaM

16 de may. de 2015

We have a 2008 Accord and we were not getting satisfactory service from our local dealer in Bay City. I remembered the excellent service we had received when purchasing our Accord 7-8 years ago, so I phoned. I spoke with Jake; he was courteous and friendly, he listened to my story about my local dealer and then alleviated my fears and frustration. I made the drive to Grand Blanc Honda, Jake started my vehicle in a study. The study confirmed the issue and Jake helped make arrangements for the repair. Jake and the other Grand Blanc Honda staff helped us turn a frustrating situation into a happy ending. Thank you, thank you, thank you!

kitty

1 de may. de 2015

This was my 2nd purchase from Honda of Grand Blanc... It is about an hour away from where I live and another dealer is closer to me but both times Honda of Grand Blanc gave me great service. Their prices and trade in values are fair. For this second purchase I didn't even visit the show room. I trusted them enough to deliver the correct car to me. What service. I won't hesitate to call them again!!

Barbara

28 de abr. de 2015

Like their oil service ..Was inexpensive but they did a thorough check of thecar. People in service dept are great

Jutta Ivey

28 de abr. de 2015

Great Dealership, great service.... I have been shopping there for approx. 25 years.

Buyer

25 de abr. de 2015

I bought a vehicle from grand blanc honda. Within a week I notice something is wrong. I took it to nearby dealership, they were asking for money to inspect it. Even if it is certified and had honda care warranty. But grand blanc guys took care of it right away. People at grand blanc honda are very nice, courteous, and responsible.I recommend grand blanc Honda to any and every one.

Amanda

21 de abr. de 2015

I would recommend this dealership. The employees are friendly and the facility is clean and organized. My salesman was Roger Kruger, and I would recommend him. He is very informative and seeks to help his customers but does so in a way that is NOT pushy.

Jill

21 de abr. de 2015

Had a great experience at the H of GB Service Dept. Everyone was very helpful and professional, kept me updated of any findings and pricing, and delivered as promised. One issue, service is almost getting too pricey to afford.I've purchased several cars from this dealership, and will continue to do so.

Laurie

21 de abr. de 2015

My car had grease stains on the dash and seats. Contents were removed from glove box and left on the passengers side floor.

LoveMyHonda

11 de abr. de 2015

Took '05 Odyssey for rotate, balance and alignment. Their statement was they would do Multi-point inspection and top off fluids, also. I always like the topping off deals. I needed the $125-ish work mentioned, but they also recommended $400 plus to turn brake rotors & replace pads. Had to turn that part down. Couldn't afford it. (did the brakes next day in my garage for $50). Left town next day for out of state. At second gas fillup found I was nearly 2 quarts low on oil! Later in trip, tranny began the "Honda Shimmy", suggesting ATF was low. Was it ever--almost 2quarts in a 3 quart system! The tranny misbehavior was so bad that I had to nurse the car along for almost 200 miles, with frequent stops before the thing finally responded to the ATF I added (it was late afternoon with no service places open). If I'd known these fluids were low, I'd have had any needed work done then. Could have lost a tranny out of state. Thanks for checking those fluid levels, guys.

Joan Turner

8 de abr. de 2015

Honda employees are always courteous and willing to help whenever I go there. They are knowledgeable on service provided.

Paul Rodgers

8 de abr. de 2015

The consistant "gold standard" of customer service was provided as always by Mr. Freeemans staff!

Chad K

25 de mar. de 2015

The service department is the best I've ever dealt with. Quick, and very professional while being friendly. Highly recommend them

jade

5 de ene. de 2015

Loved the coffee and popcorn and speedy service. a salesman was also helpful.

Erica Young

16 de dic. de 2014

Great experience as always at the dealership, keep up the great work

AMH

10 de dic. de 2014

I've been driving Honda's and patronizing this dealership for 25 years. And, given that I drive a Honda, I don't spend much time in the service area. When scheduled maintenance is required the service department goes out of their way to see that I have a service appointment that is convenient, My vehicle is always serviced in a timely manner, and all questions regarding repairs are answered thoroughly and courteously. Best dealership experience ever.

Stephanie Donaldson

8 de oct. de 2014

Purchased my used Honda from Suburban Troy. Car pulled to the right and Jeff had it checked out and everything was good. What Suburban did was place pads over 4 warped rotors. Don't shop Suburban. Honda found the pads and alignment to be fine and only charged me for fixing what was needed. They are honest and professional and very friendly. I will not go anywhere else.

Happy Islanders

6 de oct. de 2014

My husband and I are retired teachers. We don't drive many miles per year, but do make one LONG trip south for the winter months. Have owned and LOVED the Honda Odyssey for many years. Butch Britton did a remarkable, efficient and considerate job of helping us go from 2 cars down to one new Odyssey! Don't know how we could be any more satisfied. Long-time customers of Serra dealerships, and once again, we know why!

retired teacher

1 de oct. de 2014

They had the lowest price on a 2014 Honda CR-Z EX that I could find in the US. We made the entire transaction in one afternoon.

Susan...Love my Truck!!

28 de sep. de 2014

just stopped in to inquire about wanting a truck..salesman Ron Allen..explained my options..and sold me a truck i always hoped for..he gave me a fair trade-in value on my current vehicle..which allowed me to have a decent down-payment on my truck..and with-in hours..i had the keys in hand and drove it home that same day!! "Air HIGH FIVE" Ron...great job!!

satisfied

26 de sep. de 2014

Roger Krueger is an excellent salesperson. This is the second lease I have gotten from him and very satisfied with. He is honest, friendly, and knows his stuff. I trust him completely and will and have recommended him to others.

barbm

25 de sep. de 2014

Great service and friendliness of the service dept staff Was taken on time honda parts are not cheap but hope they last longer than less expensive parts

Yvonne

11 de sep. de 2014

Great customer service! Thank you I appreciate it!

LeighF

9 de sep. de 2014

I worked with David Simonsen. He helped me find a great used Pilot and our family loves it! They allowed me something extra I asked for after I had already agreed on price/financing and made sure the car was exactly how it should be when transferred. Did not feel I was being haggled at all, just given a good car at a fair price.

KathyT

27 de ago. de 2014

I have been dealing with this dealership since 1984, and I've never been less than 100% satisfied !! Keep up the good work !

Becky

21 de ago. de 2014

I found everyone very courteous. They finished the service in less time than they had estimated and the best part - the price was less than originally quoted. How can you not like that!!

Ragu

19 de ago. de 2014

Thanks for the free estimate of the repairs and trade in options.

William

13 de ago. de 2014

I am very satisfied with the services at Honda. They are friendly and very considerate. Plan to return again.

stuartaldrich

5 de ago. de 2014

I went to this service center not too long ago, I was immediately disappointed when the manager suggested some foaming fuel engine cleaner. I had heard the dealers suffered a harsh winter and they were recommending high dollar extra services to cars. I have been wrenching on engines for a long time and I had never heard of doing something like this on an engine that was working fine, let alone on a car that only has 70,000 miles on it! When I said no, he made a face that said something to the tune of, " well it's your car, if you want to treat it like crap and not do this very expensive unneeded procedure, then it's your loss". Then I find out that they didn't replace the skid plate on the bottom of the car, I heard scraping and sure enough something was hanging down. I couldn't get to it because of the clearance off the pavement, so I took it to a Valvoline drive through center in Grand Blanc between Dort and Saginaw (excellent customer service by the way). Honda was closed so these guys hooked me up by using hardware from some areas on the plate and using the pins to make it stay up for a temporary amount of time. The guy told me that whoever did my oil change didn't replace 3 sides of the scrape plate with the pins that hold it up!

Michmarketeer

28 de jul. de 2014

We've leased two vehicles here - a 2013 Civic and a 2015 Fit. Got competitive pricing, with a good selection of vehicles. Friendly, responsive staff made the process easy.

Vet Tech

9 de jul. de 2014

Just had my car in for service and recall repairs. The service department is friendly and professional. My car was taken care of quickly and is still running well!

Concerned Customer

8 de jul. de 2014

The woman in the customer service department was very rude. When I asked her a question about the receipt, she became very annoyed that she was asked to do something in addition to what she had planned to do. Then she gave me incorrect information because she did not want to find the information for me. When I told her that I knew that the information was not where she suggested, she very rudely told me that she did not know the answer, and told me to ask someone in another department. I did not mind that she did not know the answer to my question, but did mind the fact that she was so rude about it. Helping customers is the reason for the "Customer Service" department. It defeats the purpose when the person in that department acts completely annoyed when you ask for help.

Gerald Hall

7 de jul. de 2014

Honda of Grand Blanc is a great place to buy a car and get it serviced. I am a very satisfied customer. I can tell you they have frendly helpful people in all areas of there store. Thank You, G Hall

HappyHondaOwner

5 de jul. de 2014

I had been trying to buy a new Honda Accord and had been emailing a closer dealership for about 2 weeks. The other dealership was slow to respond and never directly answered my questions. An internet search showed Honda of Grand Blanc had the exact car I wanted. I requested a quote and, short story shorter, I had my car at my price in less than two hours. It would have been faster but I went out to eat. I got a great car at a great price and the buying process has never been easier. It was well worth the hour drive!

sdcypher

23 de jun. de 2004

This is a great dealership. I drove for almost an hour and past at least 3 other Honda dealers just to buy my Odyssey. They have a no-hassle, no-haggle "Only Price" selling price posted on all their new and used vehicles. These prices are always competitive and you don't have to do the salesman-manager dance in order to get it. The sales staff is very friendly and knowledgeable. Service has always been great. They are even open on Saturdays for service, unlike most metro Detroit dealers. Thanks to Tony and Dave for a great car buying experience!