pfclercher

20 de oct. de 2016

I'm very happy with overall customer service. They explained everything about the car including the maintenance. They also explained how the contract works too.They also explained all the features for the car.

wiz1000d

19 de oct. de 2016

I had an exceptional experience with Debbie and Oliver at Hyundai of Las Vegas. I would definitely recommend them to all my friends and family.

mcg737

18 de oct. de 2016

Overall job well done by everyone There was no pressure to buy all question answered correctly and professional Allan H was very helpful and knowledge sells person

jaimemillard1

8 de oct. de 2016

From the moment I walked in everything was just easy.. Everyone was super nice, helpful, informative, funny and had a great vibe. I was in and out of there in a very short amount of time, and in my experience that is almost unheard of at a dealership. You can tell that they really enjoy their jobs and want you to be happy with your decision. Kudos to you Hyundai of Las Vegas.

jenmatula

8 de oct. de 2016

I appreciate the service. I was happy with the additional services with buying a care. For example, I was offered a car wash and oil change. Everyone was so friendly.

Mooneyman

7 de oct. de 2016

I returned to Hyundai of Las Vegas on 10/08/2016 and spoke with the General Sales Manager named Lou. He told me what their general policy on this type of warranty saying this only applied to new vehicles. I told him that when I purchased this vehicle it was talked as a new car since it was certified.(The vehicle is a 2016 Hyundai Tucson Limited with 1650 miles on it.)After further discussion, Lou made a decision to accommodate my request. He approved my purchase of a 3 point Tire and Wheel warranty that will be good for 5 years. This will cover my premium alloy wheels that are expensive to replace.I was quite pleased with Managements decision to take care of me. My confidence in this dealership has been restored. I will use this dealership for any service that I will need in the future.

chaginianr

27 de sep. de 2016

amazing amazing amazing! loving my new car and definitely will return in future! dave helped me out so much and made sure i walked out with the perfect car and the perfect price!!! thank you so much!

emguthu42

24 de sep. de 2016

We feel that the car buying experience at Hyundai of Las Vegas was very easy and pleasant. . No pressure and very pleasant and knowledgable staff.

joanroth23

24 de sep. de 2016

This dealership is the king of scam!!! They claim to give the best deal in town but Watch out for bait and switch on leasing. And don't even think about selling them your car.

chillysmitty

9 de sep. de 2016

I like the fact that I felt the sales team was honest with me. I'd been to other dealerships in attempts to shop for a vehicle and did not receive professional, honest, reliable sales people. I appreciate my experience.

jcflores11

9 de sep. de 2016

Brandon was very helpful, my wife is very happy with her car, she will for sure come back in three years to get a new car at Hyundai Las Vegas

irisetta1

8 de sep. de 2016

Great experience, easy and friendly. No pressure. The salesman was especially nice, with no pressure Anda lots of reassurance. Finance department lady put me at ease and explained everything to me.

benbergmanreach

28 de ago. de 2016

The quality of our experience at this Hyundai dealership is literally what won us over from Toyota. We got pricing from Ron and left to test drive a Camry - and were surprised to find ourselves coming back to Hyundai because the Toyota experience was so relatively poor! Everything else went lockstep since then, from financing paperwork to setting up our electronics in the vehicle, getting the green slip, and so forth. I recommend this dealership highly - it's the kind of customer experience you want and expect to deserve when spending this amount of money.

mvtampa

25 de ago. de 2016

T.J. Was a pleasure to work with, his knowledge of the product was a breath of fresh air. We will definitely tell our friends about this dealership.

tony.chesney

23 de ago. de 2016

I wish you could do shorter surveys. My experience with the dealership was awesome and I would recommend this dealership to all my friends and family and I would come back and buy another car.

melissanorton81

23 de ago. de 2016

I bought my car here like 8 years ago and it never broke down so I suggested to my mom to get a new Hyundai and she did and loves it then she convinced me to buy a new car also cause she had suck a good experience. Brandon was a great help.

auntlizzy717

23 de ago. de 2016

My experience overall was amazing. My sales men took the time to show me what I asked for and didn't waste my time. He was friendly, and knew what he was talking about with the cars.

r.shanks

23 de ago. de 2016

Hyundai never fails to deliver. Very honest and uput front. Pricing very competitive. Staff extremely knowledgeable. Finance department, up front and very helpful as well.this is my 3rd elantra. Will keep coming back. Keep putting out a great product. Only suggestion, let people know about the newer vehicles don't have cd players or navigation. I understand our phones do most of that, but still wouldve liked to know that.

stratus219

23 de ago. de 2016

Larry Weiss great job. He bent over backwards to get me a great deal. The staff was professional and fun.... Never once was I pressured like some places.

gumdrop1112

14 de ago. de 2016

I have purchased or leased many vehicles at this location. I have always been very satisfied with the Hyundai brand; however, I always dreaded the actual purchasing or leasing transaction. TJ is the best Hyundai employee I have ever dealt with. Because of him, it was definitely a positive experience this time.

jeff.courcy

12 de ago. de 2016

This dealership is fantastic and everyone seemed to know everything about the vehicles you would need to know. Everyone is friendly and was a delight.

PeachiestOfLV

11 de ago. de 2016

Found a used car online and sent email to inquire if available. Response was made by Allan Herdemian that the car was still available and that he will be working out a special deal for me. That is to assume a better deal than the internet price. A few days later, I informed him that I was interested in taking a look at the car that evening and I will give him a better time in the afternoon. Allan responded, that he will be at the dealership until close. 1 hour prior to my arrival, I informed Allan that I will be there at 6:30pm. Allans response, Perfect. Please ask for myself or Koji when you arrive. One of us will definitely be available for you. When we arrived, we asked for Allan or Koji. To my surprise, another sales person came. He informed us of good and bad news. The person said the Bad news is that the car was sent to auction earlier today day, so we are not able to show you the car, and had a bid for a higher amount than the internet price. Then he continued to tell us The Good newsthat they can pull it from auction the following day and will offer the internet price if we did the paperwork today. This is a perfect case of Bait and Switch!!! Deceitful business!!! The car is still listed on the internet on their website. Do Not Do Business with this Dealership!!!!

the.original.hippie

11 de ago. de 2016

Allan Herdemian was great!!! He got us exactly what we were looking for, without trying to sell us a bunch of things we didn't want or need.

katelynn_18

11 de ago. de 2016

Amazing Staff. Very helpful. Didn't just "turn" me away like Kia and the other places!!! I would and have been recommending this dealership to family and friends!!! A++++

maliabawden

5 de ago. de 2016

I wrote my review on the previous page. There is no greater salesman than Tony Fisher!! Your dealership is honored to have him! I would follow him anywhere he went! Very hardworking, honest man!

kbugge

29 de jul. de 2016

I came into the dealership knowing exactly what I wanted and what I wanted to do, the sale person that helped me didn't give me any bs or try to get me into different cars. He was straightforward and kept everything upfront. I have no complaints Ollie did a fantastic job.

spcakestobar

29 de jul. de 2016

The process was very smooth and I did not feel pressured at all. All the staff was very nice & willing to help. Dan was a great salesperson but Louie was the key man to make the deal happen.

graceaventurado

28 de jul. de 2016

Excellent customer service to Jose. (Car dealers in Sahara Las Vegas, NV) He explained everything good about the car and that's why now I'm enjoying riding it and my family. I will definitely recommend this car to all my relatives and friends.

bobandcyndy

28 de jul. de 2016

Fond the dealership to be very friendly and efficient. In and out in a short amount of time. took time to explain all new features.

beverlycarriere

28 de jul. de 2016

The dealership is better now than it was when it was called planet Hyundai. I was reluctant to even try to deal with them at first but the previous sales manager no longer worked there.

koalachuu

26 de jul. de 2016

Excellent customer service. I liked that we were greeted as soon as we got out of the car. David wasnt pushy nor unresponsive to my needs.

ljc03hicks

23 de jul. de 2016

I had a Great Experience! And everyone was Awesome! I truly Love my car & most of all happy that I was able to get out of my other car. I would highly recommend Las Vegas Hyundai to anyone.

slyoung

23 de jul. de 2016

Wonderful wonderful experience fifth vehicle purchases and it has always been a wonderful experience employees are great(Tony Fisher) and pricing is right. I am happy with my vehicle and will definitely return when the next car is purchased.

kristivegas

21 de jul. de 2016

I came in really wanting a tuscon, but it was completely out of my price range. Josh took time to see what I liked most about it and matched me to the Elantra GT which looked like/had some of the things I liked from the tuscon and it was in my price range! Very happy with my purchase!

smilinglea

16 de jul. de 2016

Great customer service. Ron greeted us with a warm handshake and a big welcome smile. He offered water. The experience was pleasant and comfortable. I got my vehicle within 2 hours. Staff stayed until the business deal was closed. The staff were friendly and helpful.

shardowns

16 de jul. de 2016

Very pleased with my sales person Larry Horner, just need to find time to have the rattle in my front passenger side door taken care of, I just don't want to wait or have to leave the car.

danaramirez409

15 de jul. de 2016

David Wagner was very helpful he explained everything what about the car and he was patient and he helped me when I came back they have my tire pressure fill. The staff was very friendly the person that did my paperwork was patient with my granddaughter being in there

jdillinger89129

13 de jul. de 2016

Ollie helped me get into the car I wanted. Excellent salesmen the only pressure was on him and he came thru. I would recommend hyuandai of Las Vegas to friends and family.

svjbma

9 de jul. de 2016

JASON, YOU WORKED SO HARD TO GET US INTO THE TUSON. DOWN TO EARTH NOT A TYPICAL SALESMAN, FROM JASON TO DELIVERY OF THE SUV, ALL HYUNDAI EMPLOYEES WERE SO NICE.

martyshat2006

7 de jul. de 2016

Everybody was overly friendly. Would definitely refer this dealership. Great buying experience. I even went back to hang out and have coffee. It seemed like I was around friends.

creese180

5 de jul. de 2016

Hyundai Dealership - West Sahara have vehicles in all sizes and colors. The company aim to please without enticing customers with phony gimmicks or slick sales ads. They use a genuine approach and maximize satisfaction to their customers. By far this is the best dealership in the West.

mr.blake96

30 de jun. de 2016

Although I was on a bit of a time contraint, the overall experience exceeded my expectations. I definitely plan to continue doing business at this location.

tamir02

30 de jun. de 2016

I am a very pleased and Happy Hyundai of Las Vegas customer and I appreciate all that you do to make your customer's experiences wonderful. Thank You

jayzlejoy

30 de jun. de 2016

Ron is a great sales person to work with. He is never pushy or overbearing. I have purchased a car from him in the past and he checks in with me every so often to make sure that I am satisfied with my vehicle or to answer and questions or concerns that I may have. Because of his great customer service and genuine personality, I'll continue to work with Ron and Hyundai. The other staff members that helped me complete the paper work were excellent as well. I appreciate all of them for such great service.

heiser27

30 de jun. de 2016

Terrible dealership. Sales people quote you one thing and finance tells you it isn't available Then they don't offer to make it right. After talking to the GM they put me in another deal but still was not what I was quoted online and by the salesperson

monawiller

30 de jun. de 2016

I was looking for a small car to fit my petite body type and after sitting in several models, I was very pleased with the comfort and sporty style of the Veloster. The test drive was really cool and I decided to trade my larger, sporty luxury car on the spot.

wendy

26 de jun. de 2016

DO NOT GO TO THIS DEALERSHIP. They treat you great when you are buying the car. But as soon as you walk out the door with your new car, they could give a crap about you. First let me start off about how stupid my salesman (Omar Soto) was. He did not tell me about the upgraded package I could have gotten with my Elantra. He knew I was paying cash and that I would have been more than happy to pay for the upgraded package. When I went back to the dealership less than a week later to upgrade my car, they had the balls to tell me that it would cost me an additional $8,500 to trade in my car and upgrade to another Elantra with the better package. I said are you out of your mind. I'm not paying you an additional $8,500 for a $1,300 package. The idiot sales manager (Louie Mendoza) that I spoke with said he would speak to the general manger and that he would call me back. OF COURSE, the general manager NEVER called me. He's just as horrendous as the rest of them. Second, the dealership was VERY dishonest about the terms of the deal to the actual contract. I was told that there was NO charge for the VIN etching. When I finally got the final documents to sign after I agreed to purchase the car, they tacked on an additional $494.00 for the VIN etching. They are nothing but a bunch of charlatans. I should report them to the State Attorney General and have them investigated. They have this huge sign in the dealership that says how much their customers mean to them. Complete bull.

josalcedo12

18 de jun. de 2016

I have bought six cars from ody and will continue to come here in the future. Great dealership and very friendly service. Must go to them first if you need a car

james.toledo

17 de jun. de 2016

Prior to purchasing my 2016 Hyundai Accent, I had been taking the Bus to work and everywhere because my old Honda Civic had a blown clutch. Honda on Sahara didn't help me a car so I went to Planet Hyundai. All I can say is I used to be a dedicated Honda Enthusiast being my last to cars were civics but those days are history. My 2016 Accent with the Package is a great car and I'm planning to upgrade my car to either an Elantra or Sonata someday if possible.

sharonhltz

13 de jun. de 2016

Just bought the 2017 Hyundai Elantra two weeks ago and I love this car!! I got a great deal and it is beautiful inside and out. It has all the features I wanted, a rear backup camera, SiriusXM radio and it totally syncs up with my IPhone all I have to do is get in the car with my phone and it's live. It's so convenient and so much safer. It drives as good as it looks, very smooth. I highly recommend going down to Hyundai on West Sahara and taking a test drive. Ask for Omar he was my salesman and he is awesome.

harambula

11 de jun. de 2016

I would recommend your dealership to anyone, primarily due to my salesman, David Wagner. The dealership was set up very nicely, and there was a good selection of cars.

johnandpolly00

9 de jun. de 2016

My experience at Las Vegas Hyundai was pleasant all of the people there were very friendly and helpful. I would recommend this dealership to my friends and family. Looking forward to purchasing cars in the future for my children.

cherylm2909

5 de jun. de 2016

I was unhappy the way I was treated at another dealer ship, spent a little more then I expected to pay but spent a lot of time and wanted the car I miss some of the features that I really wanted but now I'm stuck with what I got

simon7m

4 de jun. de 2016

Normally I get a bad vibe from sales guys at dealerships. But at Hyundai of Las Vegas I did not feel the pressure as with other dealers. I was expecting the sales guys to run at me like vultures, but it was just the opposite. I didn't feel pressured, they let me look around and when I was ready I met my sales guy. Prior to going to Hyundai, I went to CarMax. That experience was different, there was a lot of sales pressure. I was "assigned" a sales guy, and he wanted to sell me stuff I couldn't afford. I felt very uncomfortable at CarMax. The thing I like the most about my experience at Hyundai was that my sales guy Ody Youkhana was very accommodating, made me feel like family.

kristinaelbert

3 de jun. de 2016

I have purchased 4 cars from Tony Fisher.. And family purchased another. He is straightforward, honest, professional and friendly. I will send anyone who wants a Hyundri to this dealership

vicvegas

3 de jun. de 2016

The Tucson SUV is the third vehicle I have acquired through this dealership. Obviously I have been delighted with the sales and service staff. I am loving driving my new car.

monisha86

26 de may. de 2016

Yes there was a wheel we were allowed to spend a prize wheel. It states buy a new car spend the wheel. My husband and I spun the wheel and won a free dinner. The general sales manager Bryan stated he would make sure we get our prize. 3 weeks later we have yet to recieve anything. I have called several times to the sales person Anthony, to the customer service rep and the general sales manager himself and he did not respond. It may seem like something small to them. But it was the principle that they did not keep their word and basically lied to us. Once we bought the car and signed on the dotted line they didn't care about us anymore. We still want our free dinner! They also ran around the bush when we antes to know the price of the car. With just a focus on payments. I was very surprised to learn what the actual price of the car was. Due to them just focusing on the payments. The one thing good I can say is they gave us an excellent trade in value.

ladyjoi212

24 de may. de 2016

My time at Hyundai of Las Vegas was great everybody was very nice and helpful in my car buying experience will definitely be back again

rich44411

20 de may. de 2016

Buy ing a Hyundai TUCSON from Hyundai of Las Vegas was very good and fun, I will be back again for my next Hyundai purchase for sure!!!...

danizeihen

19 de may. de 2016

Anthony Fisher is truly wonderful and always looks out for his customers! I've bought cars from him 3 times and will always seek him out when I need a new car! Thank you for treating me like family, Anthony!

ashleyc1702

17 de may. de 2016

Very helpful and informative. It was quick and easy and very successful. I appreciate mr. Fishers time and effort. I hope to see him again soon. I will definitely refer friends to Hyundai.

lesthercastellon75

9 de may. de 2016

Quick and easy James was very helpful went it came to shopping for quality and service. I am also going to be referring clients to James since he provided a 5 star customer service.

nevadawayne1

9 de may. de 2016

I dealt with your Internet Manager, Jason Blodgett on line and then at the dealership. I had contacted several dealers on line, Nissan, Honda, Toyota etc. and yours is the only one that I progressed with and visited. I had a Nissan Sentra lease that was expiring in June and was shopping for a similar vehicle. I went over several options with Jason and decided on moving up to the Sonata. I'm very pleased with the car and the fair deal I received. Great experience for sure.

allen_wood

7 de may. de 2016

Absolutely the least "painful" new car buying experience I have ever had. Never felt pressured. Didn't take an inordinate amount of time. Dealership was sensitive to my needs and my fiscal and time constraints. Great experience. Looking forward to future business with these folks.

missross121

6 de may. de 2016

Josh is very professional and I felt that he has my best interest through out the process. His quality of customer service is consistent and he made me feel very comfortable. I will be recommending him to others.

pixe.lynn

5 de may. de 2016

Great customer service from start to finish! I would definitely recommend this place to family and friends! Alliy and Louie were a complete pleasure and made this deal work without a hitch. No pressure.

bennett.candy820

5 de may. de 2016

Everybody at Hyundai on West Sahara was very friendly helpful and very professional I appreciate everything that they are there for me buying my new car due to just getting out of the hospital from a car accident....

yijiawang1218

4 de may. de 2016

dealer sales man is very kind and friendly, discovered my needs and recommend a right car to me. Will recommend this dealership to my friend.

marvie1027

30 de abr. de 2016

I'm so glad to know this dealership professional accommodating staff. I'm very happy for the service offered. I will definitely recommend Planet Hyuandai to my friends and family.

miss.ricafrente

24 de abr. de 2016

Kelvin was not pushy or too eager to sell a car. He listens very well and found solutions to problems I have had about my previous car. He was honest and made me feel like my girlfriend and I were in good hands. He made my car buying experience not dreadful!!

sartij

23 de abr. de 2016

It was a wonderful experience everyone from start to finish was excellent. My salesman Carlos Ochoa made my first Hyundai buying experience the best I will come back and see them for years to come

shanaegreen17

22 de abr. de 2016

This car lot is not like an other very friendly very knowledgeable and very dedicated. Sales people are great management explained everything it was a wonderful experience.

blake.okc528

22 de abr. de 2016

From beginning to end the entire staff was wonderful. During the test drive the salesman was no pressure and very informative. After selecting the car we wanted to buy, we quickly arrived at a fair price and were completely done within 90 minutes. The salesman informed us of the buying process and approximately how long each step would take and it went exactly how it was described. We were quickly financed and the finance manager explained everything on each document we were to sign. When we took delivery, the staff introduced us to service and explained how to use all the functions of the car. We were offered many opportunities to ask questions and raise concerns. Each of our questions were met with clear and direct answers. The car was perfectly clean inside and out! I left feeling great about my purchase and I rolled out in style.

pfajze

21 de abr. de 2016

Full filled all my expectations and helped me in a timely professional caring manner. That's why I keep coming back. Plus, like the car. Reliable. Has never let me down.

tkadair

21 de abr. de 2016

I am happy with the purchase. I will recommend them.I gave Kelvin's business card to a co-worker this week.I am sure when she is ready to purchase, she will come in.

kenna1612

17 de abr. de 2016

Great experience! Hyundai made it a fun and enjoyable time buying my new car! This is the second car I have got from them! Thank you!

babybob_6

16 de abr. de 2016

David Wagner was very patient, friendly and informative he seemed genuinely interested in getting me in the right car. He made the buying experience a memorable one!

leachlaura1963

16 de abr. de 2016

Staff was great. Service is great, I was text an appointment for my first oil change and I just got my vehicle. My daughter also got a vehicle exactly like mine.

malonecat

14 de abr. de 2016

sales person and finance person were great to deal with and in a timely manner. I don't like heavy handed, high pressure sales/finances and Kevin and Steve were very nice, friendly and easy to deal with.

terikenny2007

14 de abr. de 2016

I was extremely excited about purchasing a new car but the sales manager Parker and his sales team were very professional and made the process very relaxing

stephanagle

13 de abr. de 2016

My salesman, Jason Blodgett, was so helpful. He was very knowledgable about the vehicle and made the buying experience fun. I would certainly recommend him to friends.

Vegasbob

11 de abr. de 2016

Customer service was excellent, buying process was excellent, facilities were excellent.

mjtindera

7 de abr. de 2016

Is a good dealership. Very helpful. Stacy was the best, you could talk to her like a friend you have known for years. They had a vast selection of vehicles and colors.

elnoydo

7 de abr. de 2016

I was greeted promptly and treated with courtesy. Great customer service and i recommend this dealership to anyone for new and used care needs. Thank you for always providing an excellent experience.

pinky_bee0915

7 de abr. de 2016

The kind of customer service we received was not the best but a good one. The salesperson was good as well as the associate assigned at the Financing Department who discussed the terms of payment, etc.

jimar1109

6 de abr. de 2016

Overall I had a great experience. From the time I walked in until the purchase was complete. I will definitely refer my friends and family.

dwwalters49

2 de abr. de 2016

Great experience. Dave Wagner was the most professional sales person I've ever dealt with at a car dealership. Highly recommended.l anyone looking for an honest pleasant sales experience would do well to deal with David.

eliasvarela10

1 de abr. de 2016

I'm happy with my elantra 2016 even though the interest is kinda high. Carlos tried his best for me to drive something I'd be happy with.

dsrtrt48

31 de mar. de 2016

Our experience purchasing a new Hyundai Santa Fe at Las Vegas Hyundai was the best new car purchase we have ever had. The sales staff, and I mean everyone we came in contact with during the day, was very professional and very helpful in our decision making. The quality of the Santa Fe and changes that have been made to the design were what really made up our minds to look into purchasing one. And after the test drive we took, was more than sold on the Santa Fe. We are looking forward to many years driving the Santa Fe and working with the service staff to keep our Santa Fe in top working condition. I would highly recommend Las Vegas Hyundai to anyone looking to purchase a new Hyundai.

crc0927

31 de mar. de 2016

This is my third Hyundai - (first was the sonata then sante fe sport) reliable and safe! I am very happy with my Genesis coupe. It's sporty and classy and fun to drive.

kim11

31 de mar. de 2016

This is my 2nd Hyundai from this dealership and each time I was impressed at the level of service and response to my specific needs and wants in a car. Ernie and Oliver were great!

daniel.harden

31 de mar. de 2016

I had a great experience at Hyundai of Las Vegas. Ody was super helpful, and answered all of my questions. I learned a lot about the current Hyundai models, and found a car I love.

doug89031

31 de mar. de 2016

Best car experience I have had, will be sending people your way. From the Internet contact to delivery was smooth and enjoyable, which is not the norm for buying a car

tcotter1616

25 de mar. de 2016

Had a very good experience, will most definitely return for my next car and will recommend to all friends and family!! Thank you very much!!

ryangre1983

25 de mar. de 2016

It was a nice staff. Process was straightforward and simple and I didn't at anytime feel like I was being screwed over. Brian Brown and Louie were amazing to work with, go see them.

mattingly907

25 de mar. de 2016

The staff at this dealership are professional, kind, and go out of your way to make sure you are completely satisfied. I have purchased many cars and this car buying experience was the absolute best.

nookie3730

24 de mar. de 2016

Hyundai of Las Vegas is the place to BUY I had a great experience, the sales person was great the server people was great the overall experience was great, I'm a happy buyer.

lafmarzullo

23 de mar. de 2016

I went to abc Hyundai first and one of the employees I worked with was extremely pushy and made me feel uncomfortable. That's when I took my business to hyundai of Las Vegas and recieved the car and service I expected

adelinaovaguimian

21 de mar. de 2016

the staff was very friendly and very professional. worked with all the needs that I wanted and performed them in my standards. answered all the questions I had and helped me with all my concerns. definitely left happy.

aab95

16 de mar. de 2016

OUSTANDING VEHICAL, LOVE THE ELECTRONIC PACKAGE, WILL NOT LOSE KEYS BECAUSE OF THE KEYLESS ENTRY, CAN, LEAVE KEYS IN THE CAR. OUSTANDING GAS MILEDGE, COMFORTABLE RIDE, LOOKS LIKE A LITTLE SPORTS CAR, HAS PLENTY OF POWER WITH GREAT GAS ECONOMY,

ymarvi

11 de mar. de 2016

Before I write my review, I should clarify that I have owned two Hyundais and have leased two others. I went to the dealership with the intention of financing a new Hyundai Sonata Hybrid. Jason and his manager, Parker, ended-up convincing us to go with the leasing option. Before signing the documents, we agreed on the following:1) My total and final out of the door cost2) My then leased car's excess mileage, which was in excess of the allowance3) A small paint chips on my previous car's back, right-hand side of the bumper. Jason personally went to see the car and told me the chip wouldn't be an issue and Paker several times confirmed that excess mileage wouldn't matter either. In fact, he encouraged me to get the lease because of the same benefit: If I would run in excess, I could just come in and trade-up. I decided to shake hands on one final condition: their team would help me cancel my existing warranty and get the balance of the payment (around $1,300), which I had already paid . Its been a month since the deal and instead of getting my $1,300 back, I owe Hyundai leasing around $2,200. I am being charged for canceling my lease 3 months in advance (which the dealership is now willing to pay), disposition ($400), body wear and tear and excess mileage (around $650 together). Parker and Jason never return any calls back. After I finally decided to visit Parker on a Saturday, he assured me that I would get a call back on Monday. I never did. I visited him the following Saturday and the same response. Nothing happened. I then decided to visit their leasing department and retention officer, Mr. Mensah, had no idea what I was talking about. Long story short, its been five months, I still haven't heard back personally from Parker or Mr. Jason Blodgett. They are denying any conversation regarding mileage or wear and tear, and i still owe Hyundai money. I honestly feel swindled. I would not want any friend of mine to deal with this dealership. Total mess.

drichard77

11 de mar. de 2016

Anthony and Stacy were very professional and courteous and went above and beyond to ensure that I received the best deal possible. Thank you for all your hard work.

mirandaliberatore

11 de mar. de 2016

Very friendly staff, they helped me find the exact car I wanted and helped me figure out the right payment plan for me. Was very happy with how fast they got me in my new Elantra!! Thank you!

Doooneyyyyb

11 de mar. de 2016

My experience was perfect and I would definitely come back. Larry and Stacy were awesome and help me with my first vehicle. I couldn't ask for anything better than the car I got.

pjst2000

11 de mar. de 2016

everyone there worked well as a team. They were all very friendly. I felt very comfortable there. Things took along time but they went to great lengths to work with me.

basig5555

8 de mar. de 2016

Ollie was a great help to get us into the car that we really wanted. I originally came there to only look at new cars, he found the one that I really wanted. He has been great to work with.

TAUTI.ALPHA

5 de mar. de 2016

Wanted to find an SUV, so we bought a 2016 tucson. Entering the dealership we were greeted by KJ who was very professional and told us about the great sale that the dealership was having. After taking the car out for a test drive, KJ gave us figures right off the bat which gave us an idea of how much we were working with without checking my credit. This was nice. Then we both agreed on rates and terms/conditions after my credit was checked (I had good credit so it was fairly easy to come to an agreement) and we were out the door quick. The finance department was just as nice and professional. She was efficient and kind and made sure what I needed to do in a very easy way. I will definitely come back here. I have gone to Toyota, Ford and Honda dealerships prior to this visit in the city, and none of them could match that amount of amazing deals Hyundai had to offer as a company nor the deals brought about by the dealership itself.

Todd1

4 de mar. de 2016

It was 100 times better service than we recievef at Henderson Hyundai. People are a lot nicer and a xxxx of a lot more friendly. So thanks.

Happy Owner

4 de mar. de 2016

Great Dealership and excellent staff, couldn't have asked for a better group to work with. have always disliked buying a car, but this time it was a very enjoyable experience!

db735i

4 de mar. de 2016

Most of my business with HYUNDAI OF LAS VEGAS was online, and it was a great experience. The sales staff gave me the personal and professional treatment that help me purchase my new Hyundai. They helped with the vehicle color, features, options, and pricing; all through emails. And when I arrived at the dealership to finish my purchase, the salesman and purchasing staff made me feel at home with a comforting conversation. I love my HYUNDAI OF LAS VEGAS experience, I actually made a new friend.

Dgriffin#1

4 de mar. de 2016

My experience was awesome! The internet manager and his manager did everything in their power to, make sure I cane out on top. I got a brand new car that I'm in love with, also I will continue doing business with this dealership here on out! Thanks James!

vegasgirl

3 de mar. de 2016

They were very professional and I would recommend them for anyone interested in buying a car. They were fast and efficient and I would buy a second car there.

pkm0822

2 de mar. de 2016

Tony and Stacy were amazing and made me feel right at home while buying my car. Tony explained all of the options available to me and explained the steps in the buying process. Stacy was very helpful in explaining my finance options and helping me choose what was best for my budget. I had a great car buying experience and will be recommending this team to anyone who is buying a car in the future.

santafe

29 de feb. de 2016

Our salesman is Ronn Youn. We told him what we want for our next car and he recommended the Santa Fe 2017. Everyone is professional, helpful and easy to talk to. This is our third Hyundai and we really love this car.

Much2luv

27 de feb. de 2016

I had a pleasant experience dealing with Hyundai of Las Vegas. They put me in the car I wanted. The experience was outstanding. I got the loan and Apr I was seeking. They worked for what I wanted rather than what they can put me in (bad credit). My application wasn't sent to thousands of banks unlike other dealerships. I will be doing business in the near future with them again. Thanks Hyundai of LV.

Farshid

24 de feb. de 2016

Managed to buy my new vehicle very quickly ,will definitely retun with my friends , was good experience , Appreciate the dealer team and Mr.Charles Mensah

vjanson9

24 de feb. de 2016

My first time at Hyundai Sahara, my family has been customers since 2006. Everyone made me feel at home, great first time buyer experience. Wasn't shown cars that were out of my range. Great, clean overall facility.

Msphilo45

18 de feb. de 2016

The environment os clean abd welcoming. Carlos Ochoa help get me a better deal than what I had. It seemed that the few others to help complete my trade in deal wete just as understanding with my situation. Overall I am pleased. A weight was lifted off my shoulders when I left the lot with my 2016 vehicle. I'd recommend this company/location as well as the sells rep Carlos who made sure I was in a better deal, happily.

MIKEEHLMAN

16 de feb. de 2016

By far the most professional Hyundai dealership in Las Vegas. The best staff from beginning to end. When shopping for a car, stop at Hyundai LV and you wont have go anywhere else.

New car 251

12 de feb. de 2016

In and out in 2:51 including 45 min on the phone with insurance - by far the best car buying experience I have ever had!

ercabesan

12 de feb. de 2016

yo fui a la agencia Hyundai para un cambio de aceite en mi carro Sonata 2013 y de casualidad me encontre con el Sr. Jose Borrero quien fue el que me vendio mi carro Sonata hace dos anos. El Senor Jose Borrero es tan buen vendedor que me convencio luego de explicarme todas las bondades del Sonata 2015.

JAMESBASSETT703

8 de feb. de 2016

Ron was very professional and precise through the whole process. He dedicated a lot of time and answered every question I had. Never rushed me and was very knowledgable.

LISAAW1967

7 de feb. de 2016

I sat with my boyfriend in June 2015 and couldn't believe how easy it was. When my kid totaled my car a month ago, I contacted the same dealership via online (on a Sunday)... the next day I was contacted by Jason Blodgett. He worked with me over the phone all week to get me exactly what I wanted, and even though I don't have great credit, was able to secure financing for me. He had a family emergency when I was due to come in to purchase, but he still made sure that staff knew who I was and that I'd be taken care of promptly and efficiently. The staff did not disappoint ... I was in and out in less than two hours. Thanks to all the Las Vegas West Sahara Hyundai staff for making my very first car buying an easy experience!

pguyette

6 de feb. de 2016

I am going to buy another car from them next year. They were great to deal with. CJ was a pleasure to work with. . I will definitely recommend this dealer to my friends

MJACOBS52

5 de feb. de 2016

Would highly recommend my my saleman very knowledge. Would share my positive expeience with family and friends. Also appreciate the fact he help me with getting my car home big plus . :)

MRSKJMITCHELL

5 de feb. de 2016

This dealership really tries to get you the car you desire without being pushy or forceful. CJ was a great help and very friendly during my purchase and followed up afterwards.

JPALALAY1225

4 de feb. de 2016

Thumbs up ! Good personnel, courteous, professional and pleasant . People are not intimidating rather accommodating . Highly recommended dealership. I can't express anything else but complete satisfaction.

RAHIMKARIM949

4 de feb. de 2016

Jon Chappelear Jr went the extra mile in finding my perfect car and monthly payment pricing. I highly respect this individual. I will be telling all my friends to see him for their next purchase. Hyundai of Las Vegas was a great dealership and bringing my new car home

CT6CMITCH

31 de ene. de 2016

After the service personnel diagnosed my tranny problem & a repair cost much too high for me to afford, salesman Kevin assisted me in finding & purchasing my 5th Hyundai (4th brand new one). Everyone was so very kind in helping this crippled up senior citizen get a new car to see me safely back on the road for a few more years. I had bought 3 new vehicles from another dealer & was never treated remotely as well. EXCEPTIONAL SERVICE & SALES STAFFS!!! THANK YOU ALL.

MATTHEWRADICALGRACE

29 de ene. de 2016

My experience with Hyundai Las Vegas, is a miracle! I have never experienced such tender loving care, and warmth before, purchasing a vehicle. But that's what these two gentlemen should me and took very good care of of, Mr. West Baker and Mr. Bill Niver!I have been taking the bus for 5 years now, and I am very blessed to have met and be a part of the Hyundai of Las Vegas family!!! I am now a proud owner of a 2016 Hyundai Elantra, and this was beyond my expectations and then some! Words can not express enough on how, I am so very grateful and thankful for all of the staff and The Man Upstairs, to make this possible. So, please, if you want HONESTY AND PEOPLE THAT ARE PASSIONATE OF WHAT THEY DO TO MAKE THEIR CLIENTS, PLEASE SEE MR. WEST BAKER AND MR. BILL NIVER!!! WHAT A TEAM THEY ARE!!!!! THANK YOU! SINCERELY YOURS, MS. BRETT O'CONNOR AND FAMILY.

barbara6203

29 de ene. de 2016

I truly appreciate Brandon White for his outstanding customer service. He goes above and beyond to meet the needs of the customer and making sure I was thoroughly satisfied. Many thanks to Brandon.

TENDERSWT1

29 de ene. de 2016

One of the simplest, best car buying experiences of my life! Everyone was professional and listened to the needs of our family. I look forward to returning for car maintenance and future purchases.

TDMCWILLIAMS

26 de ene. de 2016

Tony Fisher is a cool dude and comes across very sincere. I would buy a car from him any day. I love my Azera it is an awesome car

wfera

26 de ene. de 2016

best deal I ever got and i'm my 5th Elantra in 12 year and it was so easy and quick. I wan in and out of there in less than 2 hours.

COCKTAILMGR

23 de ene. de 2016

Ronnie was very professional and knowledgeable of Hyundai products and services. I have been a loyal Mazda customer for 14 years but after my car was no longer covered under warranty but still had 6 months on my lease I decided to look into Hyundai because of their warranty coverage. In all the years of driving a Mazda I have never had a sales person like Ronnie who took the time to show us how to use features in the car and actually help me set up my phone's Bluetooth! In addition, he explained the Sirius XM radio to us which at Mazda they NEVER explained to me how to use this system. These small details are very important as cars today are equipped with some many new features that it is nice when someone takes the time to explain rather than just hand you the manual and you have to figure out everything yourself. I have a 4 year lease, but I feel confident at this point that I will be going back to the dealership to visit Ronnie at lease end. So far the Sonata we leased has been a pleasure to drive. Very comfortable car....thank you Ronnie!

EDENGLOAN

22 de ene. de 2016

The salesman was very knowledgeable. I did enjoyed the help of the Sales Manager along with the finance department paperwork was done when promised. a phenomenal experience have never dealt with such a professional dealership and I bought many many many many vehicles

TANGTRACY2007

22 de ene. de 2016

Fisher is a professional dealer.i lease a sonata 2015.he take care everything.i have a great experience at Hyundai of Las Vegas.i definitely recommend this place.

CDWILLIAMS16

19 de ene. de 2016

Charles and Larry at Hyundai of Las Vegas were awesome. Charles was a pleasure to deal with and he took the time to get me into the car I wanted. I was turning in my previously leased vehicle and I wasn't too sure how that process worked. Charles explained the process well and I was able to get into another lease at a great price. Larry helped me out at the end and called me the next day to make sure I was happy with my vehicle. I am very pleased with my experience.

VEMZEE

19 de ene. de 2016

Jose Borrero is the man. Very accommodating and really helped me with my purchase experience to be a memorable one. Thanks to the staff at Hyundai.

Poor detail

17 de ene. de 2016

It took a long time to prepare the car even after the paper work was done. We had to bring the car back after a few minutes (after our lunch) because the detail work was inferior specially for a brand new car.

CHARLESARMSTRONG

15 de ene. de 2016

TJ did a great job selling this Genesis was courteous friendly knowledgeable and helped decide many things that helped make the sale a good experience

ABIGAILDECASTRO14

13 de ene. de 2016

From daylight to night, purchasing a car is no joke. Especially when you have a set price and set car on your mind. I had spent a few days doing my research in trying to select the best car for my needs and it seemed that the Hyundai Genesis 3.8 coupe was more my style. I needed the car car badly so we scheduled a time to buy the car right away. As soon as I got there, I wondered, who is going to be the one to handle my Indecisiveness. I sat in my car for a while trying to text where the rest of my family was. When I got out of my car, this young gentlemen named CJ greeted himself to me right away with nice posture. When I asked what he could do for me, I stated I wanted to look at the Hyundai Genesis. He showed me around while also discussing his own personal opinions about my other car choices. When we took the car for a test drive, I felt the car was gonna be great for me. After several hours of trying to figure out a price we can all agree on, I finally owned the car I wanted. I've purchased cars before, but I have to say that this dealership was less stressful than other places I have been before. Thanks!

li_kayano

11 de ene. de 2016

I went to this dealership after a terrible experience at ABC. Jose, Parker and Stacey went out of their way to make sure I got the car I wanted, with payments I was comfortable with.

Happy Customer

11 de ene. de 2016

Fast, friendly and efficient sales process. Jason B was great. I'm not a wordy person and I don't complete surveys unless pleased with service. Thumbs up from both my husband and I.

phillysnutz

8 de ene. de 2016

Everything was great. Everyone took time to talk and explain everything. Would recommend Hyundai of Las Vegas to anyone. Thanks to everyone at Hyundai of Las Vegas

Jimsullivan55

8 de ene. de 2016

Our experience was great until we found a dent on our vehicle before leaving the lot. We had to pick out, and purchase another vehicle which resulted in an extra hour and a half delay. The manager promised us a free dash cover for our inconvenience, which was ok until I realized that it was NOT installed in the car upon leaving. I called or salesman and informed him and We agreed to picking it up when I was to return to pick up my registration certificate. Well that day came 1/8/2016 and they explianed to me that they had to order it and it would be a couple of weeks?! The sales guy tried telling me that they dont have them in stock because of the "new" body style?! I purchased a 2015??! REALLY?! Didnt you have that body style for over a year now?

DENWIFE

6 de ene. de 2016

this our second time of buying a new vehicle from this dealership and would do it again. omar was very professional and helpful, he called to check on us the next day.

happyowner

6 de ene. de 2016

C J was a pleasure to deal with - we would highly recommend him to others. we were extremely pleased with the way we were treated bt everyone at he dealership

Tonyp48

6 de ene. de 2016

The quality and luxury of the Genesis 5.0 blew me away. My salesperson Tony was both knowledge and very accommodating. My satisfaction level was very high. You should do radio commercials from satisfied new Hyundai buyers.

STEVEN5105

6 de ene. de 2016

We agreed on 19k it was 21k out the door when signing the loan papers it said 23k seems like the dealership tried to pull a fast one!! Brought it up to management and they fixed it!!

Ness12

5 de ene. de 2016

Low tire pressure light was on and when pointed out to salesman i was told it was due to temperature when in actuality my father checked my tires at home and all of them were extremely low. Also the finance lady insisted that my dad did not need to sign with me for me to stay under my dads insurance and when we were told by agent this was not true and tried to correct immediently she refused to help us and do so. Do to that error i now need to go on my own policy and pay a higher rate this is not excellent customer care to me.

1

5 de ene. de 2016

I had a quick and easy time buying a car from Tony at Hundai of Las Vegas. He was straight forward and took me a three different test drives. The process was easy.

steve01030

5 de ene. de 2016

It was one of the best car buying experiences of my life (and I'm in my 60's). The price was right, the car was right, and the salesman was great....he even delivered the car to my house after an illness prevented me from picking it up on time!!!

Mariah

4 de ene. de 2016

I went in to get a quote on the side mirrors for my 2006 Hyundai Sonata that I kept abusing with my narrow garage and ended up walking out with a brand new 2016 Elantra SE! What makes this more amazing is I initially purchased the sonata because I was hit by an uninsured driver and lost the car I had recently paid off. I was in a 24% interest rate with no equity in my car, no warranty, nothing. I had been to several dealerships in the last few months and was turned away. Lucky and Carlos are the best!

ISIDRODAEZ

3 de ene. de 2016

Dear Sir, You said,#1 Las Vegas Sales Satisfaction Hyundai DealerHelp me to believe that.Early December, I went to Hyundai Sahara to enquire about 2017 Elantra Brian offer to me 2016 Elantra then finally Carlos gave me a very good offer that night. $380.00 with trade-in of my 2015 Veloster Dec 23,2015 I was at your Hyundai Sahara.Carlos offered to me was$440 monthly payment for 2016 Sonata no trade-inor $580 monthly payment for 2016 Sonata with trade-in of 2015 Veloster.I said what?How about your offer to me before on 2016 Elantra of $380 with trade-in of 2015 Veloster?That (new) offer is to high?The answer was like this, that offer was only for that day.Then Carlos asked me for my offer.I think.. make computation but at the back of my mind I was thinking that, what kind of transaction is this? An offer good only for that day!!! (I am thinking to stop this transaction and go home but instead of doing that I gave my offer of $480 with trade-in of my 2015 Veloster!) Carlos go back to his computer then returned with an offer of $519 monthly payment. We shake hand at $515, with the best of 100,000 miles warranty. Then he said, you are going to use it for UBER? you have another $1000.00 discount.When Stacy was making the documents, I told her that, I hope my monthly of $515 will be lower because of UBER $1000 discount... Her answer was like this, I included that $1000 to all things to pay here and your monthly is $515. I told her that my discussion with Carlos concerning the $515 was concluded already before he mentioned that UBER $1000. Then Stacy showed me the 100,000 miles warranty and it is the lowest of it and not the the maximum I am thinking of.(I just decided on my mind to bring this up to Carlos the next time I go to Hyundai. For Carlos left already and they were already about to close)Few days afterStacy called and inform me to go to her for a good news that I will like. Dec 26, I went to your branch and she changed my documents now with an interest rate of 2.9% instead of 3.9% which gave me a $1000 dollars or 30,000 miles maintenance fee. Thanks to her and to all of you about this. But that is 30,000/3750 = 8 visits or 1000/8=$125.00 (I think this is very expensive)From that date December 23, 2015 I feel cheated, by Brian, Carlos and Stacy with the full knowledge that it was my mistake. I just decided to pay the burden of my mistakes the burden of paying that Sonata of $515 instead of only $440 with Trade-in.As I daily observe the performance of my 2016 Sonata SE. The said car does not deliver what I expected of it EPA MILEAGE ESTIMATES/FUEL CAPACITYCity/Highway/Combined25 / 38 / 30What I am getting is only rate of 19 MPG on city driving and 25MPG on freeway driving. I said to my self, this is too much!My gas expenses will be so much!I better return this car it does not deliver what it saysDec 29,"15 I emailed youAnd visited your branchBut you were not around.I talked with one of your manpower and she informed me that there is no 3day rescission in Nevada, that I cannot return my 2016 Sonata about MPG the car needs its break-in. I told her, but according to one of your manpower here, Frank, that before there was break-in for the car...but not now.Then she told me that I could trade-in my 2016 Sonata. I asked of 2017 Elantra someone answered me that it is not yet available.Mr. Brian Brown, convince me that#1 Las VegasSales Satisfaction Hyundai DealerHoping on your favorable response on this emailRespectfully yoursIsidro V. Daez702-592-96-35note: January 1, 2016 Friday8amI went to work as Security OfficerClear roadsFrom my house 4604 Supreme Ct. Las Vegas 89110To Bellagio2016 Sonata SE at Eco mode11miles travel23.3 MPG was the summary I got!!!For me it is a poor performance not according to Hyundai claim what It could give.I want my 2015 Veloster be return to me.I want to return this 2016 Sonata SE

MICCOEL

2 de ene. de 2016

I have now bought three cars from Hyundai. Definitely will return. This was great experience with the salesperson also. Anthony Fisher was understanding of my special situation and worked to accomplish my goal of purchasing a new car within my budget. All service was quick and easy as well. Everything is explained carefully and simply throughout the process. Maricella, who I signed documents with, was very detailed and explained each step efficiently. She was also very pleasant to talk to. I had a good time from start to finish.

KEONIE.MOORE

29 de dic. de 2015

This is my third Hyundai, I had a 2002 Accent traded that in for a 2012 Elantra at Planet Hyundai now Hyundai of Las Vegas no I have a 2016 Elantra. It was a breeze!

REYESEGQ

29 de dic. de 2015

I had a good experience with this dealership. They work with me with what i needed. Definitely will recommend them to friends and relatives in the future.

AUSTINAGEELV

29 de dic. de 2015

Wonderful experience, would visit again! No hassle and very happy with the car. I love bluelink and that I can then on my car remotely. The sonatas are also very nice car.

GOENSSHIRLEY

25 de dic. de 2015

everyone so professional and wonderful had a great experience so happy with the car and the way we were taken care of professionally best customer service I've ever had.

S.HALLETT

22 de dic. de 2015

I would recommend this dealership. I knew what I wanted, was not influenced to buy anything different or anything I didn't want. The transaction was easy, efficient and precise. Thank you! I love my new car!!!

yankeesfan1

22 de dic. de 2015

Third time I have purchased a new car from this dealership. That means they treat you right throughout the experience of both buying the car and driving it safely throughout the years of ownership. Have never had a problem with the dealership or any car I have owned.

FLUKE542004

21 de dic. de 2015

100 percent satisfactory. I would recommend your dealership and your sales representative to my family, friends other people. I had a great experience, had a great car.... :)

FHIPONIA

21 de dic. de 2015

Bob Higdon was very professional and helpful. No pressure on selling the car but recommendations were useful. He took care of our needs and went out of his way on some issues.

MRSKCK

19 de dic. de 2015

This was the first time I purchased a car by myself since my husband passed away and the process went very smoothly. I would return to this dealership.

JAMESLALAS

16 de dic. de 2015

I came in to wash my '09 Hyundai Sonata and left with a '15 Hyundai Sonata! The Hyundai of LV team were great to work with, especially my salesman - Alliy Atienza!

WHIZKID4

14 de dic. de 2015

Ronnie was accommodating in every way; he responded quickly to my questions concerning the operation of the vehicle. He was professional in every sense of the word.

ITSMIGLENA

12 de dic. de 2015

Fantastic! Pleasantly surprised with the new ownership.I am looking forward to coming back here for another car. Everyone was really friendly and comfortable to rLk to. Thank you.

OPEREZCASSAR

5 de dic. de 2015

Tony Fisher has never let me down since we first met in 2013 to buy my first car. Since then I have bought 5 cars all from Tony Fisher and have referred many of my close friends to him. Tony has my best interest in mind in helping me find what I want in a car. Tony is very easy going, a great listener and not pushy at all. Lou the Sales Manager made a memorable first impression with me. Being a new car dealership I wasn't sure how it was going to be. I must say that making a deal for the car that I wanted with Lou and Tony was all positive without the typical car dealership nonsense that usually occurs when one buys a car. Tony and Lou you both have earned my business, when I need my next car I'm absolutely coming back to see you both. I'm so happy with my new car, thank you both for the great customer service and treating me as a person not as another sale.

MICHAELBMERT

3 de dic. de 2015

I'm having an excellent experience with my reps through TrueCar at Planet Hyundai on Sahara in Las Vegas. After selecting my car online, I went in to meet with Christian my Representative around 5pm. He was friendly, courteous, and full of energy. Christian was informative and asked me lots of questions to make sure he could narrow down what would best suit my needs. I like that Christian was Aggressive but not pushy with making sure my needs were met in the vehicle I test drove. After getting me a car that I picked online, Christian actually found me a better vehicle than what I had selected, since my needs were for a 7 person vehicle and not a 6 person vehicle since I could not notate that on the website. Christian explained to me the differences between the packages and trims, and it made more sense then trying to read about it online. Before we test drove, Christian gave me a through rundown of the systems in the vehicle and all the features offered. This helped when I took my test drive. I enjoyed the test drive and proceeded to let the dealership run my numbers. After getting approved, Christian retrieved a vehicle with all my specifications and wants and I met with Ms. Illiana. I was hoping for a lower APR, closer to what is being advertised, and having over 700 credit scores, but was happy to have a new vehicle. Lliana went step by step through every document I was signing and explained any and every question that I had. She also explained how my discounts applied, what was applied and how much I got in trade for my Truck. When I was done Christian returned and gave me another rundown of my actual car, with a full tank, and freshly washed. I'm not sure how he did that at 10pm. Eager to get driving, Christian answered my remaining questions and got me on my way. I really appreciated the fact they stayed late to take care of me, and got me a fair trade for my vehicle and even got me the add ons that I had selected. All in all a great experience and ecstatic with getting a great representative that I connected with.

CHAR91484

1 de dic. de 2015

Amazing service! I was well taken care of and am confident that I was given a good deal. I went in with a very unique and difficult situation and the team did not stop until I was satisfied. I highly recommend Hyundai of Las Vegas!

CHRISTIELV4

30 de nov. de 2015

From the phone call inviting me to come in, the actual car buying experience, the follow up call a week later, and everything else in between, it was a pleasant process. The service from the gentlemen at Hyundai of Las Vegas was very professional and never pushy.

VEA_ANG

26 de nov. de 2015

A satisfed customer begins with a friendly and helpful representative. He profess full knowledge of Hyundai product. After we purchased the car, he still extended his service in the future if we encounter any problem in the future.

CRISTYLAMPA777

22 de nov. de 2015

I had a perfect car purchase experience the staff were all so friendly I will definantly purchase from Hyundai again in my future and recommend planet Hyundai

kjmatthews

17 de nov. de 2015

Really thankful for DeAndre. He's a pleasure to work with. He's quick, knowledgeable, and doesn't make promises - I like someone that tells you what can be done, and what can't. I've purchased from Hyundai before, Used, but I'm glad I was able to purchase again, New, especially with the help of DeAndre.

HARRAN3

26 de oct. de 2015

Great experience, this is my second time buyingA car with Ron youn. Great salesman he was smartFriendly and someone I will buy from again

ginac

25 de oct. de 2015

Jesse was our salesman, he was great! Friendly, and knowledgeable. Took care of us in a very timely manner. Everyone was great very friendly got us in and out within about 2 hours which was awesome.

JUDITH.LYONS222

25 de oct. de 2015

It was a good day of friendly professional service and we walked out with the car we wanted. I will certainly recommend this dealership to others. Thank you.

SANDRAIORTIZ

21 de oct. de 2015

I am extremely pleased with my whole experience at Planet Hyandai! I'd like to thank the entire staff especially my salesman Ody! I would highly recommend to anyone who's car shopping not waste any precious time and just go directly to Planet Hyandai, I promise you won't be disappointed!

DDGROVES49

20 de oct. de 2015

Great staff. Everyone that helped us was very pleasant and made the car buying experience a little less overwhelming. I would highly recommend Planet Hyundai for anyone buying a car.

LOVENICOLE18

20 de oct. de 2015

Davion Ealy helped me get my car and was a great salesman . I love my car , feel very comfortable with my purchase and would definitely recommend people

BRITTANYFENTROY

13 de oct. de 2015

My car buying experience was awesome my sales associate Anthony Fisher was wonderful very patient very determined to give me everything I required to come with my car. Stacy was also awesome she was able to get me a wonderful deal on financing my car and I truly appreciate it overall I had a great experience

LETTYRY

9 de oct. de 2015

Our experience with your dealership was awesome can't express enough gratitude for making my wife happy in her new Hyundai thanks Anthony tony Fisher and Chris in finance Planet Hyundai Sahara Las Vegas Rocks ??

MADELINE_CLINGMAN

9 de oct. de 2015

They worked really well with me to have an affordable price range. Also they helped set up me up with great deals and warranties on the perfect vehicle to make sure I am covered and happy with my purchase!

CLIFFORDHAMILTON

8 de oct. de 2015

The person I dealt with was very helpful and friendly. He showed me exactly the vehicles I was interested in and was very knowledgeable. I would buy here again.

Hyundai Elantra

1 de oct. de 2015

Everybody at the dealership greets you with a big welcoming smile and is eager to assist you. I had no idea when I came to the dealership that I would drive out in a brand new car! Odesho Youkhana has an unbelievable knowledge of the car. I first came to Hyundai in January and was not in a position to purchase a car then. Ody took care of me then, and I was so impressed with him that when I was ready, I came back specifically to talk with him. He remembered me by telling me some things I had told him at my first visit. I was so surprised. I love my new car.

former Hawaiian now Las Vegan

29 de sep. de 2015

My old car was in the shop after an accident and my insurance company (S**** ***m)was not very helpful in getting me back on the road. They did finally provide me with a rental, a 2015 Elantra, that I was really impressed with. I had not planned on getting a new 2016 Elantra but I had to get something soon. I was very worried about my bad credit and wondered if I could make any kind of deal at all for a new car. Brandon White helped me and answered all my questions as he showed me around the lot and off site lot to find a car that I liked. Stacy Datlof got busy on her computer and found me the financing (not the greatest terms but better than nothing). I am very pleased with all of the help I received and I really love my new car.

ANGIEHOBBS

25 de sep. de 2015

Great experience, great car! Great dealership! It was a pleasure to buy from them. They were friendly and helpful. There was no stress. Everything went smooth and fairly quick.

LFERRANTI

23 de sep. de 2015

This is my second purchase from Planet Hyundai. Brandon White and Stacy Datlof are such fine assets to your dealership, and truly deliver a stellar service to their customers. It's the main reason I come to Planet Hyundai aside from loving the Sonata vehicle!

P.ANTOENETTE

23 de sep. de 2015

All the staff were friendly and respectful. I already have been talking to friends about my great experience and recommending this dealership for future car needs. Thank you to the guys that sold the Elantra to me.

GladFamilyTrust

21 de sep. de 2015

Missing items from car, found many items wrong with the car and paper work for DMV never done as we were told collected fees and did Nothing but tell us Lies ! Sold us a car without current smog and correct dmv paper work, missing spare tire and jack kit, broken drivers mirror, service had Not been completed and found brake damage, alinement not done etc. The only Certified thing is they will take your money Certified ! Their cars are NOT checked and Certified !

PATHMAN-LV

21 de sep. de 2015

People there were great. However, haggling over price always seems to take what should be a pleasant experience into an uncomfortable/stressful one but ultimately got to where I THINK we needed to be (which is why I didn't rate price at 5 stars). Overall would recommend Planet Hyundai. The people were really good there and have been very attentive in their follow up.

DALECOSMO33

20 de sep. de 2015

A great experience in purchasing my first new vehicle in 17 years. I was worried/overwhelmed at the idea of the process but all staff were friendly,knowledgeable and patient.

SPELLEGR

17 de sep. de 2015

I would like to thank Terry Mills for the time he spent meeting the needs of my latest purchase. This is the 3rd new vehicle that he has helped me with. I appreciate the continual updates that he sends by email.. I always feel well informed when I come into the dealership.

MEDWARDS0

16 de sep. de 2015

This place got it right. They didnt play games with numbers and money. They understand that people are busy these days and something a small as a car wash can make a day go a lil smoother.

POLLARD7

16 de sep. de 2015

This is without exception the best dealership with which I have done business. I cannot recommend Planet Hyundai enough, and I expect that I will lease my third Hyundai from them once the lease on my current Elantra is up.

CULINARYBEACH

16 de sep. de 2015

Avery was very understanding and thorough. Everyone was very helpful too. Third Hyundai that I have purchased and by far the best experience yet! Everyone seems very dedicated.

newcar2016

14 de sep. de 2015

The first time I brought my Hyundai back in 2014 at this dealership I was please . That brought me back to buy my 2016 Hyundai and I am very please with my new car. Thanks to all the people's that made that happen.

ALEXVERES

14 de sep. de 2015

the staff acted very professional, moved fast, and did not waste my time. everybody was very courteous and extremely knowledgeable about everything, from bolts, and nuts, to the intricate process of financing. it was a comfortable experience.

RED_BARON21

8 de sep. de 2015

It was a great experience for me and I would highly recommend planet Hyundai to anyone. The test drive was excellent, as was every other stage of the purchase.

WILL.KARGANILLA

8 de sep. de 2015

This is the second car I bought at Planet Hyundai (Las Vegas) within two months for my family residing in La Vegas. The service I received with the dealership remained Excellent. Christian Saban was again the person who helped me closed out a new deal for an Elantra. The price was much better from my first car I bought considering there are more options added to the car. I am very appreciative with Chris support in helping me get the deal for the price I expected. Im also very much appreciative with the manager who approved and made the decision to give me the car. I truly and highly commend Chris for his truthfulness and patience considering this time around the sale has to be processed out-of-state with me residing in Maryland. Although, the process is not as quick as making a deal personally in the dealership, the deal was worthwhile, and Chris made it smoother for the deal to come to its end up to its delivery.I can tell you honestly that some of the older Elantra models I saw on the street I didnt like it at all. However, the newer Elantra models are much better and having to buy two Elantra is like finding the right type of girl. A girl although does not have the prestige name yet to show it has all the qualities and the look thats for sure is for keep and be admired. The newer Elantra model is like a girl who has the potential to reach its peak and make her own name in the crowd. Its odd to describe the Elantra to a girl, but its the only way I can illustrate how the Elantra is among other cars in a competitive market. Hyundai brand has earned Top Spot for Brand Loyalty from Kelly Blue book. With the Elantra brand alone recognized as 2016 5-Star Overall Safety Rating from NHTSA and HIS Top Safety Pick for 2015, highest ranked compact car in initial quality, and featured in ACEEEs Green Book Online as one of the twelve most environmentally-friendly vehicles (recognized for the sixth year in a row as a leader in fuel efficiency) makes me feel that Im not just helping the environment, but I also felt safe and flamboyant. Recently, I read that the Elantra is among the Top 10 Best Car/Truck Market, this tells me that the purchasing reason I had is on the spot as the Elantra is now giving its name in the market that people sought.

Claudia78

7 de sep. de 2015

I bought a new Hyundai Elantra 2016 after my bankruptcy, and I got the best deal ever. They are the best, Daniel (manager) and Leonel

TRAVJESSBAME

5 de sep. de 2015

we went in wanting info on leasing and were very greeted quickly, shown who to talk to, and were shown many options to fit our needs and budget. we settled on a 2016 elantra and love our decision!

Ozella

31 de ago. de 2015

My experience at Planet Hyundai was fantastic! I was impressed by the unmatched Service I received with the sales and finance team. I was particularly appreciative of the extended hours our sales professional, BRANDON WHITE, spent with us. Brandon was patient, funny and knowledgeable about the vehicle I was most drawn to. STACY DATLOF is a gem of a lady with top shelf customer skills and finance brilliance. Thank you, Planet Hyundai, loving my new Sante Fe! :-)

BRANDYWHITE1921

31 de ago. de 2015

My experience was great. The staff was very professional and helped me every step of the way! I world high recommend this dealership to all of my friends,family and coworkers!

TRANSPARENTLOVER

23 de ago. de 2015

GOOD CLEAN DEALERSHIP THANKS PLANET HYUNDAI IT TOOK ALL DAY TO GET THE CAR BUT WELL WORTH IT SALES PEOPLE DID TRY TO PUSH A PRICE OR THE NUMBERS MUCH LIKE OTHER DEALERSHIPS...

TRIZZLE71

18 de ago. de 2015

Thank you everyone at Planet Hyundai for making my first car buying experience as great as it was. I am looking forward to many years of partnership with you as your dealership as well as your models of cars will always be a part of my life.

hawaiianboy67

18 de ago. de 2015

I really enjoy my new car love it a lot! I just have a couple of issues. When I sold cars I know what the salesmen did in customer service was what made the dealership stand out. The day I bought my car Tony Fisher didn't tell me to spend the wheel. So, when I asked him what the wheel was he said spend it. So, I did then he said don't worry about it I will take care of it. Well I am still wondering what I would have received on that spin. I was told yesterday when bringing my car in to have the air checked in my tires I didn't know I received free car washes, So, before I brought my car in I had it washed. The kicker was for me is when I saw my customers in the service department I said HI even if I was with another customer. He just walked right pass me. I know he saw me because before he tossed his trash in the can he looked right at me, then turned his head from me and walked right by. The beginning of the sale thought he was great. I feel once he knew he was finished and got the sale he was onto the next. I just wished I knew what I got off that wheel. I was wishing to land on the 2 free oil change. But, at this point the fun is gone.Now your service department is flipping AWESOME!!!!!!!!!!!!!

MAGNUM3602

17 de ago. de 2015

excellent I would recommend the dealership to all my friends. The sales staff had the appropriate amount of salesmanship and were not pushy. Good job.

8ball

15 de ago. de 2015

Very happy with everyone for all their hard work into making my purchase happen. My salesman Davian was very professional and worked very hard to get the deal done.

EDS0

10 de ago. de 2015

Great experience Terry in internet was the best and Larry in finance was the best finance agent I have ever dealt with. I will never go any where else to buy A vehicle .

BTAYLOR1804

9 de ago. de 2015

I had a very good experience with my last purchase at Planet Hyundai , this was the third purchase from them and I have been very satisfied.

AROB909

6 de ago. de 2015

This was the best experience i had buying a vehicle. I will definitely recommend this dealership to others and continue to do business with this dealership.

STEAVENROJAS

4 de ago. de 2015

My car purchase experience was above par. Very friendly service. My car was delivered in a great condition and felt welcome. Surprisingly felt no pressure during the pressure.

JAMKENLY3

4 de ago. de 2015

Everyone was very courteous BUT they made me three offers, then changed the vehicle to another model to get me to purchase and when I asked for the keys to my own car, I was given an offer I could live with. Too many games.

GFRENCHMAN

3 de ago. de 2015

The staff at Planet Hyundai went out of their way to get me the vehicle i wanted at the price i wanted. When the time comes for another vehicle this will be my first stop.

RANDYFGARCIA

27 de jul. de 2015

Got the car I wanted. The staff was cool and polite. Oliver helped me get what I wanted. I could not go wrong with what I purchas d.

HRVAT

23 de jul. de 2015

After researching 3 other Hyundai dealerships plus Volvo,Honda, Nissan, Toyota, Ford, and Chevy, I concluded all made quality vehicles. Christain Saban made the difference. He treated me like a family member. I've already referred somebody to him and will continue to do so.i had an excellent experience at Planet Hyundai. Dr. Andrew R. Nixon

CATHRINJOSEPH

22 de jul. de 2015

Great staff who devout the time and patience to making the car buying experience spectacular. I encourage people to go online and check the inventory and "meet" a sales person first, made the entire process fast and enjoyable.

WILLIAM.WHITTAM

21 de jul. de 2015

Had a very good experience at the dealership. Greg Debow was very helpful. Was not happy with the price we paid for the car, but that was our fault for accepting the offer.

G14450H

17 de jul. de 2015

Planet Hyundai offers great service and sincerely helpful staff when you are shopping for a car. They ask good questions to determine your needs and then do all they can to find a vehicle that will meet those needs.

DEVANFRANKLIN

16 de jul. de 2015

Definitely didn't want to spend my 4th of July at the dealership, but it was not what I expected it to be! Everyone at Planet Hyundai that my mother and I came in contact with was so eager to assist us. 5 stars for sure !

MSVHOLTS

15 de jul. de 2015

I had a great morning at the dealerdhip. I am happy with the service I received. The personnel were friendly, informative, & had a good sense of humor. I had just gotten off work from hospital, was tired, but left with uplifted spirits & energy in a beatiful new car.THANKS TO ALL YOU GUYS & LADIES THERE!!!

GKANIS

9 de jul. de 2015

Really great. Thans you for everything ..A b c d e f g h I j k l m n o p q r s t u v w x y z

TONYJENSENTX

8 de jul. de 2015

Great experience with Josh. Didn't know veloster existed until my daughter saw on lot and I bought it for her sixteenth birthday. Thank you. T

JEFFABELAR

7 de jul. de 2015

My salesman nick was very helpful and knowledgeable. I will strongly recommend him to my friends and family. My next purchase I will come yo planet hundai

MRACEVENTURA

5 de jul. de 2015

It is always a good experience, this is our third car and we have enjoyed each of our visits. thank you for your care and follow up and follow thru.

cmkmom

30 de jun. de 2015

Awesome experience. Loved my dealer Daniel, friendly and no run around. Thank you for everything, I love my Santa Fe. I always go back, I've had 7 Hyundai s and enjoyed them all.

H500DRVR

30 de jun. de 2015

Pleasant enough - sales people very helpful - General manager took time to introduce himself. Finance person took far too long to cover up-sales of services, contract adds that i clearly wasn't interested in.

KEVINCHIARA1

30 de jun. de 2015

All reps were very helpful and put the customer first. the reps are very knowledgable and the management team is very willing work with you to meet the financial needs of the car you decide to buy.

TIELLE_ANDREAZZA

28 de jun. de 2015

They made my experience very easy, everything was very smooth, even though I was stressed out, they made sure to take care of me and my car whenever I needed it!

RUSHITNME

23 de jun. de 2015

Love the experience from the dealership. Excellent service from start to finish. Everyone was great. I will definitely buy a Hyundai again for my next car

LAWSILVA

22 de jun. de 2015

Carlos and Doby are hands down the most professional, polite, and helpful people I have ever purchased from. They made my experience fantastic and even delivered my vehicle to my work due to my own time constraints. Thank you gentlemen. I will be back.

Joelni

19 de jun. de 2015

After spending countless hours at other dealerships and being completely put off by disrespectful salesmen, I came to Planet Hyundai, thank goodness! Greg Debow was an amazing salesman, he was respectful and best of all, not pushy. He listened to me, answered all my questions and I have to say, he is the reason I bought my Santa Fe. Thanks Greg.

FIDLYDEE

17 de jun. de 2015

Terry Miles you and the other gentleman(sorry, I can't remember his name)who helped me with my car were awesome. I love, love ,love my new Hyundai. I named her Selina. the deal you arranged for me was fantastic. Thanks for a great experience and I'll see you in 3 years

ANNITAMARTINEZ

16 de jun. de 2015

Went into have oil change and asked to give me some #s and ended up coming home with new car was able to get good % rate.

M

15 de jun. de 2015

The haggling was only pleasant because of my salesman, Christian S. After telling him what I could afford, he went to his manager, and that's where the typical "nonsense" began. After 4 hours, I finally told them they had 15 minutes to meet me at my affordability. At that point, they miraculously met me at my price. As a single woman, I don't know if they thought I would be an "easy" target or what, but they found out that I was NOT!!! Long story short, I got the vehicle I wanted at the price I wanted it. My salesman was great, but haggling with the manager left me irate. Advice to all dealerships: When someone says they only want to pay a certain amount each month, you either meet them at that price or you don't. It isn't necessary to waste a person's whole afternoon.

KTVIKES29

13 de jun. de 2015

Thanks,I would recommend your dealership to friends and family.probably would trade vehicle again in the future and buy from you.....thanks again.....nothing else to say.bye now

Laura Castello

12 de jun. de 2015

Great service. Friendly salesman. Well take care of. Great value. When to trade in my old care. The salesman really took care of me. Offered me a great deal that was too good to pass up

HACKHUDD

10 de jun. de 2015

very friendly dealership great selection awesome web site with many options to choose from my sales person was awesome did alot of the pre work prior to making the trip to vegas. she was fantastic.

JRMARTINEZJR03

10 de jun. de 2015

we leased a new 2015 sonata and it has everything we need for our small family with young children. Size was the biggest factor, and the price was just right.

santafeultimate2015

9 de jun. de 2015

This was our sixth Hyundai purchase; fourth from Planet Hyundai and first with Mr.Brandon White as Salesman. This was by far the most pleasant automobile buying experience in our twenty six years as residents of Nevada. From arrival at the Dealership to document closure, Mr. White was a calm, courteous, and polite professional. Being a retired DMV Supervisor, I've come to know and trust the staff at Planet Hyundai Sahara over the past sixteen years. Mr. White, Carlos the General Sales Manager, and Ernie at the sales desk, all showed concern with putting us in the "right vehicle, with the Trim style" which we had sought to buy for over a year. This was all completed with the untiring patience of Ms. Stacy Datlof in Finance who was extremely patient and understanding with all our questions, concerns, and indecisiveness. This was a great Team sale led by Mr Brandon White. To say we are completely satisfied is an understatement; we are loyal Hyundai Owners and Planet Hyundai has been loyal to us! Thank You to the entire Staff led by General Manager Mr. Jason Tamburro!

SNJC815

7 de jun. de 2015

Great dealership from top to bottom. Everyone there makes you feel comfortable.Any concerns you have are addressed immediately.I have my salesman Ron Youn's phone number and he always answers the phone.

JMILKIE62

4 de jun. de 2015

Great experience. Wonderful sales team, they worked really hard to find the right car at the right price and incredible finance rate. Can't wait to buy another car from them, thank you!!!

BHARR42793

4 de jun. de 2015

Salesman was hard to understand at times, Finance woman was extremely annoying. But I knew exactly what I wanted to buy which made the experience fairly quick. My only beef with the condition of the vehicle is that when I got home I noticed a 1/2" scratch on the front passenger side of the roof. Spent additional $25 for a paint stick. Haven't received it yet. But hopefully it fixes the scratch enough to make it less noticable. The one thing that still bewilders me is that Hyundai no longer includes spare tires with the vehicles. I want to be able to change my own tire and be on my way rather than wait for roadside assistance to repair a blowout. This makes no sense. Include the spare and just increase the price of the vehicle by that amount. Instead I needed to make an extra trip to the dealership just to purchase a spare and wait for it to be mounted. Wasted time that was unnecessary. On a positive note, I have definitely enjoyed the feel and performance of the vehicle. It is a good looking car and rides very nice.

Blisima28

3 de jun. de 2015

We are a 3 car Hyundai family and have had very few issues. However, after having a less than pleasant experience at Centennial Hyundai service (that's putting it mildly), I found myself at Planet exploring the possibility of a newer Genesis coupe. Christian in the internet sales dept. made the experience one of the most positive car buying experiences I have had. He wasn't pushy, came across very transparent, and worked with me on some conditions I had with my trade. He also helped me have a quick, seamless financing experience by handing me off to an amazing finance manager Kip. Christian also got me a loaner car so I didn't have to wait while my car was being finalized, and lastly was very patient and compassionate with me when I got emotional about turning over my trade (originally belonging my son who recently passed). Even when there was an inquiry mix up after the sale of my car was complete - he called me personally to follow up, explain the situation and ensure my satisfaction. He went way out of his way to make me and my business feel important and made me feel respected (which was very important after my experience earlier at Centennial which grossly lacked that). My dealings with sales, finance and service were all top notch. I greatly appreciate it and would recommend them highly.

JUSTAFLUKE

2 de jun. de 2015

I had a great buying experience at Planet Hyundai and this was made possible by Mr. Avery Stone. He was very informative, professional and pleasant to deal with. I would highly recommend Planet Hyundai and Avery Stone to anyone buying an auto.

DAISYMEZA

2 de jun. de 2015

I felt very comfortable during my car purchase. Oliver was very friendly and allowed me to ask any questions. I enjoy working with the staff at Hyundai!

Santa Fe1

1 de jun. de 2015

I mistakenly identified Stacy Datlof as the woman who explained the features of my car. I want to correct my oversight (I was exhausted the day I bought my car and couldn't remember her name). The woman to be credited with enhancing my car buying experience was Miriam Cardona, Delivery Specialist. She went over every detail of my car.... got my cell phone "synched" with it for phone calls and media, and went into more detail about the features regarding any questions I had. Thank you again to the team who helped me: Christian Saban, Larry Large and Miriam Cordona.

1963

1 de jun. de 2015

we were there on memorial day the place was packed they took there time and answered all my questions .and a free lunch on top of it

TILLMAN.DANIEL

31 de may. de 2015

Pricing, as with any dealership, was a little vague... The 25% off sale is apparently only for well qualified buyers, so don't expect to save the $5,000 you see online. I still ended up paying less than the invoice after the back and forth game of monthly payments. The staff is really friendly though, and I'll probably return when in the market for another car!

Santa Fe1

30 de may. de 2015

Let me start off by saying, I hate shopping for cars. However, Christian Saban made my experience very enjoyable. He helped get me into the vehicle of my choice despite my poor credit rating and having a Chapter 13 bankruptcy recently discharged by the courts. Larry Large helped me with the financing, rebates and the bank of my choice for my loan. The young lady ( I don't remember her name - Stacy ?) who showed me the features of my car also did an outstanding job and was very patient explaining things. There is NOT one negative thing I can say about the associates at Planet Hyundai. Everyone was wonderful !

Tom Friedland

29 de may. de 2015

All I can say about this place : 10 out of 10 ! Go and see Oliver Lewis , guy with the German accent , most amazing sales guy I've ever met hands down !

Jess19

29 de may. de 2015

I love my first ever car. I love everything about it. Its only value edition but its kinda like the limited one. Two thumbs up!

BENJAMINTANNIS

29 de may. de 2015

I didn't know you could shop for a car like this.I was worried to go car shopping, I went to 3 other delearships but the customer service at Planet Hyundai is hands down the best. You feel it all over the property. My dealer Greg Debow was the best and is so nice. I wasn't sure on the color and he found the perfect car and then let me take my car to my house on my test drive to show the family. And on top of it all the price was cheaper than I expected. I couldn't of asked for a better car buying experience

Leci07

28 de may. de 2015

They are a wonderful dealership ! They were so assertive and helpful ! We left happy and satisfied!!

AMGIMA

26 de may. de 2015

Friendliest dealership. I will go back to renew my lease! Had no intention of buying at first but the deal was just too good to not take it.

TAUTI.ALPHA

25 de may. de 2015

advertised price was close to 17000, they tacked in a 1200$ desert protection package which was just nitrogen tires, tint and some wax and leather protectant, honestly it should not be as high as 1200 dollars. And they don't give you the option of removing it. What gets me is why advertise online the price WITHOUT the desert protection package... Dealer avoided my questions, especially about the desert protection package. Instead kept saying "I'll be back" to go back to the financial manager To pull up some more numbersThere some issues with delivery process. They said sorry we have to make keys for you, and also the salesman came back sweaty and said I had to clean it myself because there's no cleaning staff or they're at lunch or something. In all I can't complain and mean it. I got a great deal and saved almost 4000-5000 dollars. So I will come back here every time I need a car so long as they have great deals!

denson

23 de may. de 2015

Planet Hyundai changed my bad experience I previous had the day before at United Nissan to a great experience. Eddie was so helpful and friendly, made the process smooth and short.

BekahsMail

20 de may. de 2015

Went to Planet Hyundai to purchase a second car!!! Mr. Nicholas Asaro was by far the sweetest sales person I have ever had the pleasure of working with!!! He put us before the sale!!! Larry Large was awesome getting us through the finance part!!! Great service!!! Thank you Planet Hyundai for my new Elantra!!! I LOVE it!!!

barb

18 de may. de 2015

Very happy with my new car and everyone at Planet Hydundai. It was just unfortunate that I had to contact the general office of Hydundai to recieved the deal that I saw on the internet.

Urbzster

15 de may. de 2015

Nick was an absolute pleasure. He is everything I would want in a car salesman. He wasn't pushy, was very patient, answered all of my questions, and worked to get me the deal I wanted. I will definitely be looking for him the next time I look to purchase a vehicle. Thanks, Nick!

kap251

14 de may. de 2015

Was looking for small SUV and found it at a Great Price. Our Sales Consultant Remington Chun was Super helpful and really Answered all our Questions we had about the SUV. Would recommended Him and the Dealership to Anyone!

Ilene77

12 de may. de 2015

I traded in my 2013 Elantra for a 2015 and I love it. Terry is unlike other salesman. He actually cares about his customers. He even took care of the registration.

angie1159

12 de may. de 2015

I had originally purchased a Hyundai Elantra from ABC Hyundai and to say they were a nightmare would be an understatement. I had problems with them left and right. A month after getting my car, I got into an accident and it got totaled. While I was devistated about the loss of my car, I was also relieved because I could now go elsewhere to get a car. That is where Planet Hyundai comes into play. A few years prior, I had gotten an Accent from Efrain, and as soon as I walked up, he said hi, asked how I was doing and all that good stuff. I was surprised he had remembered me after 2 years. So we sat down, I told him the situation, and told him my exact criteria for the car I want. Within a matter of minutes he drives up with the exact car I wanted. And from there, everything else was smooth sailing. Everyone we talked to was super friendly. Definitely will continue to choose Planet Hyundai.

Jpix

4 de may. de 2015

Bought one car then switched the next day to a different car and they let me and redid everything to accommodate me. Really nice of them!

George123

3 de may. de 2015

Very pleased with the customer service. Tony and Joshua did a excellent job on selling me a vehicle. There wasn't any pressure while negotiating which was key to my purchase.

johnny g

30 de abr. de 2015

Best experience I ever had at a dealership! Oliver was very knowledgeable, friendly and did not try to pressure me into something that I didn't want. Which I really appreciated! Thank you again for a great experience!!

Kinezcali

30 de abr. de 2015

Everyone was nice and friendly. I got a decent deal on a new model with my old model as a trade in. I can't thank everyone enough.

marvin1946

22 de abr. de 2015

Chris was very polite, informative and helpful with some backup help from Chrsitian . I was most impressed that he didn't pressure me as most car salesman try to do. Your finance lady was courteous and explained my options without making me feel like she was rushing me thru. And finally the girl that went over the features and setup my Bluetooth , told me about oil changes , and gave me the keys did her job well also.. Even Christain even though he was tied up with another customer kept stopping by to check

Rad

13 de abr. de 2015

On 02/172015 I arrived at the service dept believing that the sales dept had coordinated a repair on an accessory I had installed but was not working correctly. As it turns out they were never brought in the loop at all. However, once I explained my issue and how poorly it was handled by my salesman, service manager John Luse took over. He listened to our concerns and went above and beyond to make things right. In less than 30 minutes he coordinated our repair, put us in a loaner and we were on way home. He said he'd call us by 5 to let us know how the repair was going. True to his word at 4:45 he let us no our car was ready and we could pick it up anytime. That's all we expect as consumers. Just be honest with us. John has won my business for all my car repairs. He should be training all Customer Service managers in the internet sales dept.

Ilicia14

8 de abr. de 2015

I had a wonderful experience at Planet Hyundai. Christian was very polite and not pushy. He was very informative when he was showing the car. He gave me all the features and benefits and answered all of my questions. He found exactly what I was looking for down to the color. I would definitely recommend this dealership and Christian to my friends and family.

Margaret

6 de abr. de 2015

I want to that Chris Evans, Daniel Farnes, and Miriam Cardona for allowing me to have an extremely pleasant experience with buying my very first car. Everyone was so kind and patient. Thank you! I will recommend Planet Hyundai to all of my family and friends.

agrove541

3 de abr. de 2015

great customer service. very friendly and accommodating. got a great deal on my trade in and with the rebate i was able to purchase a new car.

My Feedback

2 de abr. de 2015

Be warned: these guys are seriously shady! I did a test drive on my own and came back with my husband to do the deal a couple days later - and I'm LUCKY I did. Virtually everything the sales manager said when discussing deal points with me alone changed when I returned with my husband even though I asked exactly the same questions. Extra fees that were "standard" for me were "mistakes" or "optional extras" for my husband - to the tune of a couple THOUSAND dollars less on the car.

OrchidJ

26 de mar. de 2015

This dealership was recommended to me by few of my friends. I was very happy with the presentation and everything else so I bought a new car. My salesman was Eddie Echols and financing was Chris Priest.

Rufino

26 de mar. de 2015

It was my first time buying a brand new car and honesty it was one of the best dealerships I have went to. The employees we're all nice and friendly I would defetnely recommend this dealer to some of of friends and family.

pyoin84

25 de mar. de 2015

Our family has purchased several cars from Planet Hyundai and I went back this time again because their customer service has always been awesome. We worked with Anthony Fisher the very first time and ever since then have worked with him every time we went to purchase a car. He treats us like family every time we go in. He is very professional and very kind. He never hassles and works with us until we get a good deal. Tony always keeps to his word also. We always recommend Planet Hyundai and especially Anthony Fisher to whoever is looking for a new car.

bai20

4 de mar. de 2015

Had no hassle in and out in 3 hours. Terry Mills was great in doing his job. I would recommend Planet Hyundai to all my friends.

tthompson451

3 de mar. de 2015

1. I was ready to sign a check but it took 90 minutes for the finance office to have time to meet with me. It was too late for me and I had to go, but not before receiving the used car sales pressure from the finance guy to stay and get the paperwork done. I almost didn't come back because of the management of that situation. The sales manager was notified a couple times but he seemed afraid to interrupt the finance guy. I asked if it was akin to a waiter trying to get a chef to meet the customer's needs. (Waiters are often afraid of chefs)2. I returned to buy the car that was to be gassed up and ready to go. It was on a quarter tank as I drove off the lot.3. The following Monday I brought the car back for an 8a appointment to find the service shop closed and a not-so-personable guy available to ask me to wait. After waiting 15 minutes (with my ride waiting too), I just told him what needed to be done and gave him the keys. I was initially told it would take a few hours but when I dropped the car it became "maybe tomorrow" - ouch!4. The spot painting on the white trim is mis-matched and I would have preferred the old paint with chips in it to the work that was done. The spot painting on the black trim was forgotten completely. I guess I will need to waste more time getting that done, but at least I know not to bring my car into their shop for paint work in the future. I'm wondering if they are capable of matching the black paint, but want to give it a try when I don't need my car for 24 hours.5. I was only given 1 car key and now understand it is likely I will have to pay for a second key.6. I was promised floor mats and have already waited a 10 days with no update - I will not forget, but am sure that if I do not invest the time to keep after them they will renege.7. I was told to expect 22/26 MPG and have already experienced 18/20.8. The windshield seems to be sand blasted, something I did not notice in the time I familiarized with the car.9. I was told that Planet Hyundai warranted its used cars for 2 mo/2000 miles and am a bit concerned with the validity of that promise.

amontano

26 de feb. de 2015

I bought a car from this dealership back in December of 2014. I have not received resolution to an issue I had with them. They make promises to you so they can make the sale but after you sign the contract they forget all about it. It's been almost 3 months and I have not received one call from the sales manager Paul Pelletier. Next stop the BBB.

chxndml

26 de feb. de 2015

The experience I had here was mediocre at best. From the "sale" of the car (which there was zero salesmanship whatsoever) to decent financial assistance to poor follow-up, and even worse service department help... not a good experience at all.

Lisa Gee

20 de feb. de 2015

This was the second time purchasing a new car at Planet Hyundai and both times were great. I knew i wanted another Hyundai and never thought about going to another dealership. Everyone was very pleasant and helpful, and Tony Fisher was both professional and personable. I appreciate the patience in trying to work the best deal for me. I've already recommended him twice to friends looking for a new car!

Haligirl2222

17 de feb. de 2015

This is the third vehicle my family has bought at Planet Hyundai. We continue to return because of the professional and excellent service we receive. Eddie went above and beyond with his ability to listen to me and answer any and all of my questions and concerns. Will return again.

patguy65

13 de feb. de 2015

This was our first time buying a Hyundai and it will not be our last. Nick Asaro did a terrific job assisting us in the purchase of our lease. In fact, he went above and beyond the call of duty to get us leasing terms we were more than happy with. Everyone at Planet Hyundai seems to be dedicated and determined to ensure that you leave happy and will become a customer for life. Please do yourself a favor a check out the dealership..you will not be sorry.

sharpled

10 de feb. de 2015

We were very pleased from start to finish. Eric Ramos was extremely personable and had good knowledge of all the pertinent details regarding our vehicles. Our intent was to purchase just one vehicle for my daughter but when it was all done, I rode off with a new 2015 Elantra as well. We both love our new vehicles and couldn't be happier. Shout out to our Finance lady "Stacy" as she made all the crazy paperwork as painless as she possibly could. Very happy with this experience as opposed to some others I have been through.

Helen

10 de feb. de 2015

We had the best experience purchasing our new car. Sales person was very knowledgeable and helpful explaining all the features of our new car. She offered us all the financial options available to us. One of the best experiences we have had in purchasing cars in the last foury five years. Thanks so much Debra, Chris, Charles, and Bob. You are the best!!

Rad

9 de feb. de 2015

I bought a new vehicle on the 27th of Jan. I actually intended to buy a different model of Santa Fe so I did all my research IE; Trucare/Edmunds on that model. Once I drove that model, I didn't care for the changes made to it for 2015. This is where I made my mistake and salesman Tony swooped in. He sent me a Truecar pricing on what I thought was the model I was currently looking at. Although it was not a total hose job, I could of easily saved myself a lot of money by going home and researching it myself. I saved a whole $600 off MSRP. Never for a minute believe he's your friend. When I wanted to upgrade an item, he suggested I purchase an after market item rather than try to work it in the deal. After the purchase was complete and I went back to upgrade this item. Tony acted like he didn't even know me. Told me he could save me a whole $10 on the price of the part. I've purchased 4 new Hyundai's in the last 12 years from Planet and this will be the last one. This is how you're treated as a return customer. Its all about the money. I would of possibly be purchasing a 5th Hyundai in Aug for my daughter, but not at Planet. They have no allegiance to me and I have to realize its all about he bottom dollar.Do your home work people and don't rush into the deal because you like the car.

deeannalucas

7 de feb. de 2015

From Sales to Finance they are perfect at Planet Hyundai and I would send everyone over to them and will always return myself. Thank you for the great experience.

AshokRamkumar

31 de ene. de 2015

I bought a used Hyundai sonata. Car is in a pretty decent condition and worth the money I spent towards it. Zack and Bobby were willing to negotiate and somehow get me the car in the price range I was looking for.

Elaine

31 de ene. de 2015

I am very pleased with the Sonata sport. Joshua D worked hard to find the most affordable deal and payment plan for my situation. Everyone was friendly, helpful and easy to work with. Thank you.!

Free

14 de ene. de 2015

Given the reputation of the car selling industry and car salespeople, I was very pleasantly surprised in my experience. I used the internet and went to the Planet Hyundai website and found the Genesis I wanted to see when I went into the Planet Hyundai dealership, Sodio Peart If you are spending the day at a dealership finding the right car for you, she is the right person to see she is absolutely pleasant! She has superior salesmanship. Excellent treatment of prospective buyers. Every effort to match buyer wants with products sold, she has respect and concern for the customer. Planet Hyundai from the General Manger on down, each person made every effort to meet the needs of the buyer. My wife and I had the bet experience yet in buying a car. Everyone was so helpful and nice to work with. All of your questions were answered and we were in and out in no time! I will definitely be returning in the future if I ever need a new car. If you are looking for a great car at a low price, this is the place for you! Ask for Sodio Peart.I have extensive time behind the wheel of several Hyundais, I would take any of the higher-end Hyundais over any Lexus, Cadillac, Lincoln, Infiniti, or Acura. The Hyundai Genesis destroys the Lexus LS, while packing more horsepower, and at the same time surpasses interior quality. If I was going to really spend a lot of money on a car, I would at least stick with the European offerings. The Genesis is so much better than the Lexus GS, and packs a lot of power. Don't even get me started on Acura; the RLX looks more like a Buick Lacrosse competitor, and the Lacrosse kills the RLX while offering AWD as an option. I personally feel like the badge is important, but Hyundai thankfully took care of that with the new Genesis. Hyundai is moving upward very fast, and I respect them for actually moving up and making progress rather than pretending like they are good. Genesis Fighting!What is funny to me is that the Genesis a "Hyundai" has a better 0-60 than a BMW, Mercedes Benz, Audi, and Cadillac that are all in the mid to high 60k range. Wait though! It's a Hyundai, I forgot, let me go spend 67k on a vehicle that has a lessor 0-60 than a 48k Hyundai which probably offers similar if not the same stuff. Come on people the "48k for a Hyundai line" is old, all companies had to start somewhere. The Hyundai is more reliable and will give you a better warranty than BMW, Mercedes, Audi, Cadillac, and Lexus. Times are changing.

Jarett Jarrell

13 de ene. de 2015

From the moment I walked into the dealership Annie took care of me every step of the way. Did what she could to get me the best deal. I'd defiantly suggest her to anyone trying to buy a car!

Rochelle

30 de dic. de 2014

We have never had such a great experience. Our sales person was just awesome! We recommend Anthony Fisher completely! From the time we arrived to the time we drove off in our new Hyundai Anthony was absolutely wonderful. We never felt pressured or uncomfortable. Which is usually very typical with getting a new car at a dealership. Anthony was everything a sales person should be. Planet Hyundai was very different from other dealerships we have been to in the past. We are very pleased we decided to go with Planet Hyundai. Stacy and Bob were wonderful as well, and made the process fast and enjoyable.

CIZAR

18 de dic. de 2014

The people responsible for sales and negotiations were warm and welcoming. The internet saleswoman, Anny Eustace was so professional and surprisingly honest during the negotiations. She was projecting a no hassle, no stress environment and took care of the trade and financing to my satisfaction. I got out of that dealership very satisfied and happy as I got all that I expected on this purchase. They did not even require me to put up a down payment. What a deal!!! I will recommend this dealership to my friends planning to buy a Hyundai

Bobmil

9 de dic. de 2014

Ron Youn was excellent! He covered all the bases and made this purchase a pleasant process indeed! This is the 3rd new vehicle we've purchased from Planet Hyundai, and although the previous purchases were good experiences, this time was the best!

maravilla12

2 de dic. de 2014

I'm happy with the Service. Efrain was dedicated to getting me the car that really love. The experience was perfect and fast . I recommend him .

jordan.r.martin

19 de nov. de 2014

I was amazed at the true compassion planet hyundai's employees showed. Eddie was dedicated to getting me in a car that I loved. I came in thinking I was going to have to compromise, and ended up leaving with the car of my dreams!

Gloria1Gigi

16 de nov. de 2014

Tevin Willis was an honest and fantastic salesman! I recommend him to anyone looking for a car! The dealership was a very fun place to be everyone was friendly and professional overall a truly great experience

starshinerx

16 de nov. de 2014

Excellent experience in buying a new 2015 Santa Fe Sport.Paul Pelletier and his entire staff were superb.Between me and my family and friends we have bought eight Hyundais.

Margo McMosley

5 de nov. de 2014

My experience was great and my salesman Ollie went out of his way to make it happen. He went above and beyond to get me the price I wanted to pay.

baldwin704

28 de oct. de 2014

I submitted my application online ahead of time, so I knew what I was qualified for and looking to get right off the bat. I picked out the vehicle I wanted without having to go down to the dealership until we were ready to make the purchase and sign the papers. We were in and out in less than 2 hours and left with our new car the same day. Christian was extremely helpful and was awesome. We said up front what we wanted, what we were willing do do financially and he pointed out the vehicles that were within our limits right away. It wasn't a frustrating experience of them trying to get us to do more than we said or haggle on prices, warranties, etc. It was very seamless. The staff was excellent, I didn't feel like fresh meat when I pulled up from salesmen rushing to get a sale and we were in and out in a couple of hours. The process was so quick and easy that I was a bit stunned that I was at a car dealership and it wasn't a hassle. The environment was clean and friendly and everyone was willing to help and answer any questions I had. If I had any friends or family looking to purchase a vehicle, I would reccomend Planet Hyundai. We are looking to purchase a second vehicle in the next year and they will definately get repeat business from us.

RNV1

15 de oct. de 2014

I got the car I wanted at an affordable price. I also got more options than I originally settled on, for that same negotiated price. I'm happy and love my 2015 Genesis.

2RoadTrippers

6 de oct. de 2014

We had an excellent experience at Planet Hyundai and came away with a wonderful new car! Our sales consultant, Brandon White, worked diligently with us to find the perfect car for us and a finance plan to suit our needs. We felt no pressure from him and he answered all our questions and concerns. The entire staff was friendly and gave us great service. We love our car and would be happy to recommend Planet Hyundai to other people.

Gabrielle Hampton

30 de sep. de 2014

The salesman was nice when we got there. But when it came down to buying a car he made it way more difficult than it really was. The only added feature I wanted in my car was navigation. He told me it only came in the sonata limited. I already had a 2011 sonata se and remembered I could've gotten navi in it. When I looked online I saw that there were sports editions for the 2015 sonatas that came with navigation. I wanted another SE but he told me I couldn't get navi in the SE. I also didn't like the fact he had my boyfriend test drive the car when I'm the one buying the car. I didn't get the full experience of the car. He asked if I saw how the seat moved when the car was turned off. No I did not b/c I was not driving it. When it came down to buying I gave him number of what I was happy with but he wasn't listening and asking all these irrelevant questions. It wasn't until the manager Ernie came out that gave us exactly what we asked for and got straight to the point. When the car was finally purchased we saw I stratch in the window tint and he told me to come back tomorrow to get it fixed and when I asked how long it would take I was told that 15 minutes but I waited an hour. He claimed he was the best, but that's not what I experienced.

dustingotchy

6 de ago. de 2014

Our salesman was awesome. He quoted us a price to lease a 2014 Sonata with zero down, my wife and I said we wanted to take some time to think it over. We came back one week later (July 4th) and Efrain did his very best to convince Carlos Hidalgo to honor the price quote from a week earlier, which he did. We signed and drove away very happy customers. We have had the car now for a little over a month, and are very pleased with it's performance. I would not have thought we could have very good response from a 4 cylinder engine. We would recommend your dealership and sales staff to family and friends. Many thanks from Mr. & Mrs. Dustin Gotchy.Please respond to me at 702-782-2152, need someone to talk me through the correct process to get enrolled in the $500 gas card and free oil change. Your rapid response will greatly appreciated, sincerely Dustin Gotchy.

miroljub.kacanski

19 de jul. de 2014

This is the best car we had so far, and the salesman, Reginald Hollow, was very nice. We recommended Reginald Hollow for all our friends.

Anniemanee

7 de jul. de 2014

I love my new car! I really like the color and the quality and features that it has. Alpha was awesome for helping me make my final decisions.

nicolepohs

16 de jun. de 2014

Our second new car purchased at Planet Hyundai and both times was easy and pleasurable! Thank you to Terry Mills and Christian Saban for making the process easy and worth coming back for!

sweeterato

13 de jun. de 2014

I went to purchase a car from Planet Hyundai about 6:30pm this last Wednesday. I was greeted pleasantly and was introduced to Calvin Anderson. Calvin then went on to assist me. I was interested in a new Santa FE. The entire experience was wonderful!! He was incredible. He humored my every request without hesitation. Even taking a drive to Centennial to look at, my now, new car. He was so wonderful!! I kept some of your staff, including Calvin, well past 11 that night, it might have even been closer to midnight. Calvin took the time and didnt even think twice about every whim I asked him, even when it was so late. I can honestly say that I have never had such a great experience buying a car! Once I signed the papers, the excellent service didnt stop. Calvin has humored my every request in a way I would never have expected. Even after the sale of the car Calvin has went above and way beyond to satisfy my every request (and I can be demanding). I can honestly say that I will let everyone I know what kind of service Planet Hyundai has given me, and trust me I will not be shy to tell everyone! I will be giving everyone Calvins nameHe is awesome!! I left the dealership knowing i got a great deal!! They really took care of me!!

Driven1123

9 de jun. de 2014

My first new car buying experience was great. David Buckner spent over a week dealing with me and went far above my expectations. Thanks again David and Planet Hyundai. I love my 2014 Accent

Revo7117

27 de may. de 2014

Love my new Santa Fe, salesman was very friendly and knowledgable. Would go back to that dealership again.And I would Recomend the dealership to friends.

tice88

26 de may. de 2014

I recently purchased my 5th vehicle from Planet Hyundai, Tony Fisher has been my salesperson each time. Two weeks ago I traded my daughters 2010 Elantra for a new 2014 Accent. Tony has always gone above and beyond to put my deal together. Stacy in finance did a wonderful job explaining the numbers to me and my daughter. Service on all our vehicles is top notch and very easy to schedule an appointment. The emails and coupon mailings regularly help save on service. I would recommend anyone looking to purchase a new vehicle check out Planet Hyundai. You can't be their warranty and the standard features on their vehicles. Come this November I will be purchasing my 6th vehicle and look forward to getting a great deal.T Tice / Summerlin

jmachiguchi

22 de may. de 2014

My wife and i where driving from lunch and decided to go and look for a car she asked to go to carmax and as we were driving we came across planet hyundai and decided to go there instead, best thing we ever did our car salesman Oliver Lewis was very heplful and instrumental in getting our 2014 sonata as well as Arin Coleman who helped get us financed. Also helping us to restablish our credit. thank you all.

rmcc1

17 de may. de 2014

My sales experience at Planet Hyundia was very pleasant. Larry Weiss was friendly, knowledgeable, and willing to do whatever he could to make me comfortable.On Apr 29th I was in the dealership early (7:00 am) having my spouses 2007 Tuscon serviced and was browsing in the showroom. Thats when Larry Weiss came over and introduced himself. It was nice to have someone from the Sales Staff in the showroom at that hour to answer questions. I dont recall every seeing someone in that early.I knew I would be replacing my 2003 Sonata soon and was looking at the Accent or Elantra. Larry described the Benefit/Features that were Standard on the 2014 Sonata and really got my attention. I still had time to kill so I took up Larrys offer of a Test Drive. After that it was just a question of could we make a deal with a Monthly Pymnt I could swing. Larry was confident he could get me the Monthly Paymnt I needed by using the Dealer Incentives and a Promotion that was about to (*had) expired. He started to work some numbers, but my Tuscon was ready and I had appointment to get to. So I thank Larry for his help and took his card. Late that afternoon (4:30) I called Larrys cell phone to see if he was still at the Dealership. He picked up on the second ring. I told him I could be there in 45 minutes if the Sonata was still available. Larry took a few minutes to check and let me know it was. When my wife and I got there Larry was waiting. He offered a Test Drive to my wife, but we declined a second test drive. Larry insisted on showing her the Sonata and then it was down to business. Larry had kept the information from that morning, not knowing I would be calling back. He said he had a feeling. Again Larry did everything possible to get me my Monthly Pymnt and close the deal. Now that is how you sell a car!

mimi

16 de may. de 2014

No matter what department of the dealership I was in, everyone was friendly and eager to be of assistance. I had no idea what kind of car I would eventually be interested in when I first rolled into Planet Hyundai. Debra Herreman had the patience (no small feat) to not only educate me as to options, but also to answer all my questions during a full month of indecision. She went above and beyond to find me the exact car I finally decided on - - color and all! She was also always eager to take care of any petty details I requested. I will definitely be referring my friends and family to Debra.

wayanne2

12 de may. de 2014

I just recently bought a New car from Brandon White, and my whole experience was very delightful.. He was very good an happy..I would gladlysend more his way.. Thank You!!

kim114

10 de may. de 2014

I had a great experience at the dealership, super friendly sales guys :) nice car, love the blue tooth :) I would recommend this location to family friends and strangers

saldanhaj

1 de may. de 2014

I had a great and fun experience during the dealing process of leasing my 2014 Sonata GLS and received a very good customer services. Everyone was very kind and respectful. Thank you.

tipi

27 de abr. de 2014

Awesome sale service, good vehicle, above our expectation, the car is awesome, we are very happy but over all the 30% of our desicion was based on the good sales service, we were with Daniel Farnes, he was really patient, sensitive, we still tlking in house about how good was Daniel, we start recommend him to ours friends, it is hard find a person with the right person skill for sale a car, he cahneg the expecattion we have for car sellers.

timbrettell

26 de abr. de 2014

I inquired over the phone with several Hyundai dealers in a 2 state area about the 2-15 Hyundai Genesis. Planet Hyundai had the most reliable information and sold me a car they had on order at a fair price, and gave me the most, by far for my trade. They are fair and extremely honest and a pleasure to do business with.

TheGodfatherAM

25 de abr. de 2014

Daniel Farnes was our sales guy who sold us beautiful blue Hyundai Veloster Turbo. We couldn't have asked for a better customer service than what Daniel gave us. He was the best sales person that we have ever seen. He was extremely nice. He had such a positive attitude and he was making the situation very comfortable for us and him. He knew very well what he was doing. He was so nice that me and my girlfriend are thinking to maybe buy another Hyundai in the future and we will definitely ask for him again to be our sales person. The car we bought is great and we love it. We think that every dealership should have at least one person like Daniel Farnes in order to be very successful. We were extremely happy after we left the dealership.

SKIP127ST

23 de abr. de 2014

VERY PLEASENT, NO NONSENCE...... GRATE PRICE... NO PRESURE... STAFF VERY FRIENDLY AND KNOWALAGEABLE OF THERE PRODUCTS. VERY GOOD SELECTION OF PRODUCT AND SERVICE WAS VERY GOOD.

stoddy70

23 de abr. de 2014

Love my car!!! Loved the transaction! I usually don't enjoy the purchasing part of buying a new car, but this was a piece of cake. Very knowledgeable and friendly staff. Very accommodating and efficient! This was my second purchase. I'll be back!!

SLOR

22 de abr. de 2014

My experience with Planet Hyundai was extremely wonderful, there were a few hiccups but overall I enjoyed working with everyone that day. My close friend had referred me to shop for my car here at this location because he had a great relationship with the Daniel Farnes and as well as the General Manager, Paul. When I walked into the dealership I was greeted and asked about my day and what I was looking for in a car. Daniel was great at pinpointing what I wanted in a car after I named off some items I would like to see in a car (HEATED CAR SEATS WAS THE PLUS). This made the process of selecting a car a lot more easier for me, because both Daniel and I were on the same page about what I wanted to see in a car and what was most important to me. After testing a few cars, it came down to narrowing my decision and that was a little overwhelming, but eventually I figured out which car was right for me. The finance process was a little stressful, in the aspect that this was my first time buying a car. So, I was really new to this process and just making sure that I was able to financially afford this new vehicle was on my mind and making sure that I understood the terms and agreement. Although Arin did a good job at explaining the terms, there were a few sections that could of been explained better or shown in a different way(which she did afterwards). After the financing of the car was done, I was able to go home with my new car, but not without the help of Bob. He did an amazing job telling me about all the features on my car and how I could control and add things just with a touch of the touch screen. This experience of buying a new car is definitely a check mark in my book. I had a great experience because of the people that were able to help me through the process. I came into the dealership feeling like a customer, but left like I was a part of the family. I truly appreciated everyone who was able to help me that day. I've also been able to come back after purchasing my car and have felt like I can ask any questions and someone is able to help or answer my question. Thank you for all your services and for making me feel like part of the family. I LOVE MY ELANTRA :)

mzware

22 de abr. de 2014

In all the dealerships I've ever gone to in my life, this was by far the best experience. I was in and out within 3 hrs. Mike was very nice and helped me meet my goal.

dahlia1234

20 de abr. de 2014

EXCELLENT experience! Ody Youkhana is the best! All 10's for his excellent customer service, knowledge, professionalism and friendliness. He really did all he could to get me the car I wanted and now love and enjoy having! He made my dream come true!

Bkilla24

19 de abr. de 2014

Friendly , straight forward , fantastic price .... It feels like family here and that's hard to find at a car dealership !!! They really worked with us on the price and gave us lots of information on the cars we were deciding on!!!! We will return here if we ever need another car!!

mmoan33

14 de abr. de 2014

Larry and Daniel were great sales people!I think they made up for many bad experiences at other Dealerships over the years . They helped me find a great car, great deal, and went above and beyond to satisfy my needs.The finance department was great also and very helpful. The overall experience was great very helpful. Best dealership in Las Vegas.

elantraolie

12 de abr. de 2014

Well first off I would like to say that this was my 4th car purchase at Planet Hyundai and as usual the experience was excellent. My salesman was Neville Lewis. He was very professional and was a pleasure to work with. Neville took the time to hear our wants and needs. He immediately had a car in mind for us and he brought it out for the test drive. During the test drive he explained all the features and showed us how the car performed. Neville also worked out the deal that we were looking for and he continued to make sure everything met our satisfaction. Neville never one time became pushy nor did he try and shove extras or anything else on to the deal for more money. We came in around 6pm and was driving off the lot by 10:30 pm in our new car. The overall experience was excellent and everyone was very helpful and really cared about making sure we were completely satisfied with our purchase. I have always referred others to Planet Hyundai and I will continue to do so. I have to just say Great Job Planet!

JoshuaCastellon

10 de abr. de 2014

Larry was a great sales person! Personally I think he's the best on the floor. Helped me find a great car, great deal, and went above and beyond to satisfy my needs and man of his word. The finance was great too very helpful. The overall experience was great very helpful and informative. Best dealership in Las Vegas

LEMONT87

9 de abr. de 2014

By LEMONT MCDOWELL TERRY MILLS AND DANEILLE MADE ME FEEL LIKE FAMILY THE WHOLE WAY THROUGH MY PURCHASE. I ALREADY RECOMMENDED PEOPLE OVER. ALTHOUGH IT WAS KIND OF TOUGH TO GET ME APPROVED BUT IT HAPPEN, AND I AM HAPPY TERRY AND ON THE BEHALF OF PLANT HYUNDAI TEAM FOR GETTING ME INTO MY NEW 2014 ELANTRA WHICH I LOVE. I ALSO WANT TO THANKS THEM FOR PAYING VERY A CLOSE ATTENTION IN MY NEEDS AND WANTS AS A CUSTOMER.

duboise

31 de mar. de 2014

I originally stopped in a few months back just to check out the Sonata & met with Iliana Vasquez & David Buckner. I explained that I wasn't buying or leasing that day as I had 3 months left on a general motors car lease & was not sure if I would purchase the car. Iliana took me out for several test drives & also sat down with David to run some numbers. I was not interested in leasing again & at that time the buying situation was not in my budget. I Thanked Iliana & David for not being "typical car sales people" i.e.: (pushy, intense on a deal today, won't be able to this tomorrow, etc, etc). I told them I would return when my lease was near the completion date. I received several courtesy calls from them to please return when my lease was near its end. Then I saw the Planet Hyundai's Sonata March 31 offer on TV, I had just made my last lease payment, a decided to see what was up with a much reduced sale price. Worked with Iliana & David, along with Stacy Datlof & they came up with a very good deal, which I am purchasing a new 2014 Sonata, no money down, no trade in (didn't have one anyway) 0% APR, gap insurance & the extended 10 year warranty for a little more than my monthly payment I was making on the GM lease. It was an enjoyable experience because the people I worked with did not pressure me in any way & were able to work out the purchase that accommodated my budget. Also they were just very nice people period. Thank You, Robert D. Du Boise

jfurball

20 de mar. de 2014

Paul Jr. and the whole sales staff at Planet Sahara were amazing. It's always a stressful job buying a new car but they took care of my anxiety and got me into a car at the payment I could afford. Not only that, but they gave me more than KBB value on my 2011 Elantra. I never thought I would be buying a car when I went in for service, but between their excellent customer service and caring attitude they were able to put me into a 2014 Elantra Limited. I will definitely be back at the end of my lease to get a new car. Thanks Planet!!!

padooski

11 de mar. de 2014

Entered Dealership, simply to test drive Sonata, which friends of ours where very happy with. We did not intend to buy a new car, however, we were so impressed by vehicle performance and negotiated vehicle price. we decided to purchase. Our salesperson was very friendly and knowledgeble, as was the entire staff. John and Carol Town

cath14co

8 de mar. de 2014

My previous attempt to submit a review resulted in giving the dealership/sales personnel a rating of 1 for customer service. This rating was in error and not my intent. I found both Ron and the dealership personnel to be very satisfactory.

khy7336

6 de mar. de 2014

Ron youn always makes me comfortable and satisfy.He is nice and excellent to customer.So I have been trusted him for a long time and forever.

marlinprz569

25 de feb. de 2014

Outstanding service very pleased and satisfied, got treated like family. Definitely come back again. Love everything about my new car.Thank you hyundai team for taking care of me.

Octavio9591

14 de feb. de 2014

Theirs a lot for me to say but I'll make it short I went in to get my sister car serviced and I've been looking for a vehicle and all the places I went sucked well I went up to DANIEl and thought u give it a shot and see what I can get and Daniel looked like the only one ready to help and very profecinal so he started the process and told me about the first time buyer program and told me all about it and the detail I was interested in it and I took the offer he did everything possible to get me in to a car and actually u wasn't been expecting to leave with a car since I have no credit I was so happy and proud to say he helped me accomplish a big step in life and got me something that's mine and what I worked for so I really appreciate Daniel and his team he wasn't worried about making a big commission off me like most sales reps are at dealers thank you guy's

Bryenp

13 de feb. de 2014

Great person, kind, respectable, and knew the cars. He was patient with the people, while letting them make a huge decision in there life. He is a an excellent car sales men

seb74

11 de feb. de 2014

Christy was very friendly, helpful, and accommodating and provided great service. Would highly recommend her and to anyone looking to buy a vehicle at this dealership.

nalmojuela

10 de feb. de 2014

I have dealt with other dealers such as Centennial Toyota, United Nissan, Courtesy Mitsubishi etc but Planet Hyundai is the best dealer I ever dealt with especially with customer service. I will highly recommend the dealership to my family and friends.

DJaron

8 de feb. de 2014

exceptional service and people to work with my wife and I are extremely happy with our new sante fe from the internet people a great shout out to your lady who I first spoke with to the sales manager and the rest of the team keep up the good work.

barbara6203

8 de feb. de 2014

This is my third automobile Plant Hyundai. I have been fortunate each time to have Brandon White work with me on selecting and purchasing my car/s. Brandon is a perfect gentleman and all business. I am grateful for his honesty as he walks me through the whole process of purchase. Being female, I always think I will be taken advantage of... but not Brandon, he is a man of his word and that speaks volumes. Many praises to Brandon White for his understanding and taking time to explain in detail when I had questions. So, my best to Brandon as he continues with his outstanding customer service to those he is privileged to work with. Also many thanks to Arin Coleman for her honesty and patience for my many financial questions I had for her. Her warm personality made me relaxed and at ease during the final part of purchasing my recent car. Thanks for everything Arin.

dauston1

25 de ene. de 2014

I have to say that this experiance was by far the best i have ever ad in buying a new car.it was pleasant,fast , and most of all they were all very professional. In my book i give them all BIG 10As for my new Car i just love it !!!I personnally whant to thank the the team at Planet Hyundai for my wonderful experience.SencerelyGerald Gomes Johanne Julien

mdd3689

11 de dic. de 2013

This an updated review. My previous review was not great because of problems I had with the finance Dept. (Daniel). I met with the GM and he did not listen, but thankfully the Owners of Planet Hyundai listened to me. I AM VERY HAPPY. Most of my friends told me that a dealership could care less about you once you purchased/leased a car. Well I am here to prove them wrong. The owners took care and cared about me and what my problem was. they gave me my payment back and apologized for what happened. If you are in the market to buy/lease a car I highly recommend Planet Hyundai. They do continue to care about their customers once the car is purchased/leased. I will be a faithful customer to Planet Hyundai whenever I need to Lease a new car. and the greated testimonial I can give is telling my friends and family to buy/lease a car to go to Planet Hyundai. I want to thank the owners for listening to me and now I truly understand why Planet Hyundai is the Number 1 Hyundai dealership.

chenschao

29 de sep. de 2013

Terry was very helpful on my purchase and service after my purchase. Terry was able to help me with my vehicle issue after my purchase. Sale process was fantastic with Terry. I was offered loaner vehicle while my vehicle was in the shop. Overall was it was a pleasant experience to shop here at Planet Hyundai with Terry.

IslandChick

23 de sep. de 2013

I took my car 2012 Hyundai Elantra in for a regular maintenance. While waiting I was walking around showroom floor and was greeted by Anthony Bonnet. I was a little interested in trading in my car for a more bigger car, but was not 100% sold on doing it that day. From the beginning Anthony was showing interest and payed attention to what I was looking for and what would be a all around good deal for me. We walked the lot and as my car was finishing up we couldnt come to a good deal on a used car that we looked at. Anthony said he would talk with his manager the next day instead hanging around and wasting any time. The next morning Anthony texted and called me and said he has great news. He sent me some pictures of a few cars he matched up with my requests and I came in to the lot that afternoon. Anthony picked out two beautiful 2013 Sonatas for me to look at. One was the limited edition fully loaded package and one was the standard. I test drove both of them and never felt pressured. Anthony made it seem like he just wanted me to happy with my decision. After running some numbers the manager Jason Laguna came out and introduced himself. He was a nice guy that came out to tell me more about the car and they wanted to work with me to get me locked in the deal. I made my choice on the 2013 Limited Sonata. I appreciated the honesty and friendliness he displayed towards me. After all the financing was completed I worked with Bob Higdon to go over the interior of the car as far as Blue Link, Navigation, blue tooth and all the other bells and whistles of the car. Needless to say I love love love my new car and I am thankful to have worked and met with the guys that I did. Anthony also texted me the same night asking how my car was. Also, I came back in a few days ago to get my green slip and was having issues with the electronics inside, Anthony made himself available as did Bob to assist me with figuring out how to work everything. I was also greeted again by Jason Laguna as I was walking in. It are those little things that make me feel appreciated as a customer and will definitely earn my business and referrals.

mitiaro

21 de sep. de 2013

On July 23, 2013 I visited Planet Hyundai to get an oil change on the Hyundai I already owned; while I was waiting for my car to be serviced I went onto the lot to look at new cars. While I was looking at the New Elantras, Jose came out, introduced himself, and asked if he could help; he was very engaging, and answered all of my questions.I was not originally planning on purchasing a new car, but after Jose told me about the improvements that had been made in the Elantra in just the 3 years since I purchased my first one, I decided to at least test drive one.Jose brought the car around, he explained all of the accessories and the upgrades in the vehicle, and we went for a test drive. I was totally sold after the drive. We returned to the dealership and got started on the purchase paperwork. Jose was very hospitable making sure we were comfortable had water/coffee and that we didn't need anything else. During the paperwork part of the process we decided we wanted a different Elantra that was only in stock at another location across town; Jose went to the other side of Las Vegas, during rush hour traffic, to get the other vehicle.I was very happy with the service Jose provided, and even today, each time I visit Planet Hyundai for anything Jose makes a point to stop say hello, a nd ask how I like the car.

DTHartley

26 de ago. de 2013

I am a recent widow who is some what disabled. This staff made this experience very easy for me and I very much appreciated that. I would also say that this was my most pleasant auto purchase experience of my entire life. Everyone I dealt with was friendly, helpful and informative. It was a great experience.

fshicks

11 de ago. de 2013

I had a very enjoyable experience from both the salesman and the internet sales rep. He explained verything in detail so I really understood how the whole process worked. He explained the auto and what it could do. I would buy my next car from him.

NunyaBwax

9 de ago. de 2013

I would rather cut off an appendage than shop for a new vehicle! However, I must say that our experience yesterday at Planet Hyundai was a pleasant surprise! We searched the internet and found a 2012 Toyota Sienna that struck our fancy. We called the dealership to make sure it was still available before driving across town. The salesman on the phone introduced himself as Anthony Franich, gave us his cell number, and told us he'd be there to greet us when we arrived. We pulled into the lot and there he was with a friendly smile..... and he even had the van parked up front so we wouldn't have to walk to see it. That was a big plus since I am disabled. We hit it off with Anthony right away. He was a "no pressure", average Joe kinda guy. Very sociable, friendly, and attentive to our wants and needs. We decided to make an offer on the van, and so the games began. BUT..... it was far better than any other car-buying experience we've ever had! I didn't feel stressed out (much), and I didn't feel like Anthony was trying to "pull any fast ones" on us. We finally reached an agreement that hubby and I felt satisfied with and began the paperwork. Throughout this hours-long process we really enjoyed Anthony's company. I'm a loud obnoxious Italian gal, and he tolerated me and my warped sense of humor. We actually had FUN buying a new vehicle! Wow.... *that's a first! Even after the deal was done Anthony just couldn't do enough for us. From the moment we stepped on to the lot until the moment we drove off in our new van he was with us every step of the way. For me to write this novel of a review you can be sure that the hub and I were/are very happy customers. I would definitly recommend this place and more importantly Anthony Franich..... car salesman extraordinaire! And I'm not ashamed to admit that I hugged him before we left..... twice!

skypilot140

24 de jul. de 2013

Good deal until sign on the line,then BUYER BEWARE they will call you a liar if you find a problem (rear tail light lens broken)They will offer you a gas card and then not give it (was told all out of good deeds)BUT they will give you a tube of krazy glue to fix the problem,what a great team,great for screwing you,that is.

jeremyanderson568

28 de mar. de 2013

I have purchased alot of cars in my life. I have never been in, out, and so satisfied as I am today with the purchase I made. There were no games played. Joe listened to what we were saying! We told him what payment we could afford and he made it happen. No garbage back and forth. We were done with the whole process in about an hour. The entire team was incredibly friendly and efficient. They have earned my loyalty when it comes to purchasing vehicles!!!

koolpepper

28 de mar. de 2013

in feb of this year they had an ad on the internet for a veloster turbo for 21263 i called them and went to take it for a test drive.the car had 16 miles on it.i said that i would take it.the manager came in and said that the price on the internet was a mistake and that it was suppose to be 24,763.[3500 more]they couldnt let me have it for the price that was on the internet.the next day i called them and said that since they made a mistake i would make up half of their mistake[1750]onto the 21263.they refused.i said ok no problem.3 days later they called me and said that since it was their mistake they could let me have the car on the offer i made them.21263+1750.i said ok.i immeadiatly drove to the dealership.filled out the paperwork.i couldnt get the car that day because my insurance company was closed and couldnt get the necessary insurance that day so the next day i got the insurance and put a 10,000 down payment.all ready to go.as the attendant was showing me and tellng me about the car i look at the odometer and it has 152 miles on it.i said this isnt the car that i test drove because the car that i test drove drove had 16 miles on it.the salesman that took me on the test drive verified it had 16 miles on it.i said i didnt want this car.i wanted the one with 16 miles on it.they said i would have to pay more.i said no and they said if i didnt want it that we could forget the deal.i said ok the deals off.this was on a friday.they said to give them until monday to do the paperwork they would call me and they would give me my downpayment back then.i said ok .they never called.i called the next day and asked for the finance department and they said the lady that was in charge of my paperwork was on vacation for 1 week and to call back in a week.when i explained to the lady my situation she said it takes 30 to 60 days for a refund.i said no i was told my down payment was to be refunded yesterday.she said she would get back to me.i waited 2 days and no one got back to me.i called and asked for the owner and they said he was in europe and would not be back for a month.i talk to another manager.he says he will get back to me.never did.this goes on for 10 days.i go to the place and they tell me the check will be there tomorrow.i go back the next and no check.i said im going to call the police and the check was in my hand in 20 minutes.im 62 yrs old and that was my experience.what a nightmare huh.bewareof these people.if they think your vunerable in any way which they felt about me,they will treat you like they did me.if your an older person especially,whenever you go buy a car go with someone and remember dont believe a word they say.verify everything.

ldeprizio

16 de mar. de 2013

My husband and I were looking for a new reliable vehicle with a great warranty, but we really wanted a V6 and the body color had to be anything but black, white, or grey. Ody knew exactly what to show us. It was the 2013 Sonata Turbo 4 cylinder and the color was a light pearl blue. We couldn't be happier. The vehicle rides smooth, has more power than a standard 4 cylinder, and great features. We love it! Ody and the staff were outstanding! Ody, Josh, and Samantha were very courteous and made our purchase a very pleasant experience. I would highly recommend visiting Ody and the Sahara Planet Hyundai dealership when contemplating a new vehicle purchase. Thanks!

JenniferB1

16 de feb. de 2013

I was hesitant about purchasing a vehicle with my past credit history. I was in a current vehicle with another dealership that had an insane interest rate. I was thinking about trading my car for a newer car with a lower interest rate and decided to give it a try with Planet Hyundai on Sahara. I filled out a finance app online and Tony called me the next day. Tony listened to my story and said he was going to look at my info. Tony very promptly called me back telling me it would not be a problem. I went in a few days later. I was deciding between an Elantra and Sonata and I test drove both. Tony was extremely helpful and he talked to me like I was his friend. He didn't harass me or pressure into doing anything. When I decided on the Sonata, he worked miracles trying to get me the most for my trade and also get me the lowest interest rate possible. He then went the extra mile to go to my work to have my husband sign the paperwork. Terry helped with all the paperwork and showed me around the dealership while Stacy in finance was so nice and explained everything easily. This dealership was awesome from the minute I walked in the door. I love Tony and this dealership. I don't think I could of gotten a better salesman or service. This experience made me feel so comfortable and I would recommend this dealership to anyone and don't forget to ask for Tony Fisher for an awesome experience!

Ericka_Buen

12 de feb. de 2013

I came in with my daughter to buy her first car. I had bought my car previously here and had a really nice expirience with the employees here particularly Joshua Fisher. He was very attentive to my budget and made helpful suggestions as to which car to purchase for her and I expect to come back when the time comes to purchase my sons first car in a few years.

JISan72

12 de feb. de 2013

My salesman was very friendly & understanding to the kind of vehicle I wanted. He made sure the sale process was stress free. I'll definately recomend this dealership to my friends & family.

ammonlee

11 de feb. de 2013

As i went in to check things out joshua fisher approached me with confidence and a positive attitude, he was very helpful in all the information that was given to me, he was able to answer all questions that i asked. He was an overall great worker, as we finished up he was very polite shook my hand and told me to have a great day, couldnt have been happier to have great customer service.

vintagewine

2 de feb. de 2013

I was very pleased with everything as far as the car buying process from the time I drove in to the time I drove out.

jodyjeppsen

29 de ene. de 2013

Tony and others were so great to deal with when buying our new Elantra!! Tony got us the very best deal possible and was very friendly while I kept asking for more deals! He worked hard for me, finding the exact car I wanted and got me the best deal for it! He had us in stitches, we laughed and had fun. Tony and David were helpful and efficient!

DIANA KOBAYASHI

27 de ene. de 2013

GREAT CUSTOMER SERVICE.A VERY POSITIVE EXPERIENCE. I HAVE PURCHASED NEW CARS IN THE PAST FROM PLANET HYUNDAI SAHARA. BUYING THIS NEW CAR WAS A GOOD EXPERIENCE.

JaneYL

27 de ene. de 2013

All the people I dealt with were very accomodating - Tony Gadillo truly went the extra mile and Stacy Datlof made the finance process easy to understand.

PaulCoulombe

24 de ene. de 2013

Freindly people. Service just okay because this dealership is so busy they don't have the time to stick with one customer at a time, so you have to wait too long.Good deal on my 2006 Sonata trade in.

damian.tracogna

24 de ene. de 2013

very good deal, good people!!!good price the car is great thanks!!! the best seller the best warranty on the country im happy the car lloks good

t0winsto

18 de ene. de 2013

I purchased a 2013 Sonata yesterday from Brandon White at Planet Hyundai. From the begining he was very nice and was very knowledgable about what I was looking for. He was able to answer every question as well as teach me more about the product. He was very fair with his price and the dealership worked with me to make sure I left happy. Go see Brandon if you are interested in a great car and a hastle free experience.

jaes1018

19 de sep. de 2012

The sales representative was professional and courteous. My bad experiene was with the Sales Manager and the finance representative. I came in on a Saturday,Sept 1,2012 to purchase this vehicle after haggling for two days on a price. We came to an agreement. They said the reason they were giving me this price was due to a good sales month so they didn't mind taking a loss. It looked good for them to have the extra sale. When I arrived on Saturday. I decided to finance some of the vehicle to recieve the $1,000.oo off. I planned on financing $5,000.oo. The rest was going to be paid in cash. I recently had a bankruptcy. About two years ago. My credit was not perfect so the financing could not go through until the next morning. When I returned on Sunday, Sept 2, 2012. They told me the sale was over and I could not get the $1000.00 off the vehicle. I knew they were not being honest. The reason I believe they raised the price $1000.oo was due to the loss in this sale for going through for the month of Sept. rather than the month of Aug. The finance officer Arin was so rude to me. I could tell the sales manager was embarassed. He could not even look me in the eyes. I walked out. I told them even if they gave me the $1,000.oo back. I would NEVER deal with them again. They are dishonest. How do you conduct business like that? I am a business owner. I would NEVER, EVER renege on a deal. Your word is very important. I left the dealership in tears... I checked into another dealership and found out they owned that one too. Then a friend referred me to Henderson Hyundai. I live in Las Vegas. i'm so happy I went there. They were honest and upfront. i NEVER thought I would purchase a Hyundai. I have owned SUV's. I was that impressed with the vehicle. You almost lost a customer due to their unprofessional conduct and rudeness.My name is Linda L Goodin. My #is 702-755-9368. I don't care if you tell them this review was written by me. They need to know NOT TO TREAT CUSTOMERS LIKE THAT!!!!!!!!!!!

adc91

18 de ago. de 2012

My boyfriend and I were in the market to shop for a car and we happened to stop at planet Hyundai. After a horrible experience the past week with car shopping we had a difficult time trusting people and finding the perfect car My boyfriend and I are happy to say Anthony and Terry did a wonderful job helping us the best they could and making sure the transaction went smoothly. I couldn't be happier with the car and the people that helped us.

Michael Steinberg

4 de ago. de 2012

My wife and I went to Planet Hyundai just to do some comparison shopping. We were in the process of moving from L.A. to Las Vegas and wanted to buy a new car. Bernie was extremely helpful, showing us various models, including the Limited model we eventually purchased. Because we were not relocating immediately, we couldn't take possession of the car. Bernie arranged for Planet Hyundai to keep the car covered on their lot for a month, as I requested. when I picked it up, it had been detailed at no charge to me. As far as financing, it was a snap, in spite of the fact that we had no permanent Las Vegas address at the time of purchase. Samantha was very helpful, explaining fully all the small print involved in the purchase.So far we are very happy with our purchase, and will definitely consider Hyundai the next time we want to buy a car.

ischibon

25 de jul. de 2012

I love the Hyundai cars they are reliable and dependable cars the only car I would buy.Joshua Fisher was very understanding, patient and has a compassinate quality that tells you he is understanding of your situation and is willing to help any way he can, very respectful. Joshua sold me a 2012 Tuscan, went above and beyond customer service, explained every thing throughly and even programmed my blue tooth to the car. Was respectful to my family who was with me and included my grandson in cleaning out the old car and preparing the new car, I did not have to do anything but drive my new car home, Joshua(Nemo)Fisher was great and I'm happy he was my sales person on my new car. Joshua was there to help me turn a negative situation into a positive and I thank him for being there. Joshua is not your typical sales person he goes above and beyond great customer service, a pleasure to to business with. Thank You Bea

ninasgriffin

20 de jul. de 2012

This is my third purchase at Planet Hyundai from Anthony Fisher in the last "10" years. On a scale of 1 to 10 and "10" being highest Anthony has been a "25+" and rising! Mr. Fisher is always professional, sincere and willing to go 1000 miles to make me happy. My family and I will be back in December to purchase another Hyundai for our son who is in college and getting his first "new" car.

lisacharley

4 de jul. de 2012

I am very happy with the service that I was provided by all of the Hyundai employees, especially Ryan who was very kind and patient to let me test drive 3 cars and answer all of my questions without rushing me. I would highly recommend Planet Hyundai to all of my friends. I just love my new car!!

movich

3 de jul. de 2012

Planet Hyundai and their sly sales team sold me an Elantra in October of 2006. It was the 2007 model, and they talked it up since it had just came out that day. After hours of negotiated with pushy salesman, and actually having a manager leave the table after taking time to go through sales papers, I finally took the leap.I wish I had reviewed my decisions a bit more, as I definitely regret it now. Over the past few years, I have had incredible frustration with their service, especially since when I purchased my car I accepted the fee for an extended warranty.Just today when needing a repair to my sun visor (the visor hinge has broke, leaving the visor hanging in my face as I drive), I was told my extended warranty will no longer be offered due to the fact that there is a new owner & management. I was also told that the price for fixing this hinge would be a little over $160. This is ridiculous.I leave my comments with hopes of change, or a warning to others who might possible be looking at Hyundai for their next car. One might save a bit of cash when purchasing the Hyundai initially, but with the cheap parts thrown into it, it's hard to justify that price with such steep repair prices. I would like Planet Hyundai to honor the extended warranty I originally purchased (no longer in their system) and get the few minor repairs to my car made without having to pay such outrageous fees.I bought my car brand new direct from Planet Hyundai, as a college student, by myself, no co signer, my first car on my own, my first loan ever taken out.Planet Hyundai - please redeem yourself and give me the confidence I once had in you. Who knows, maybe it would be the different between me buying another Hyundai or not...

lee arnstein

28 de jun. de 2012

we had visited another hyundai dealer in nevada and all they wanted us to do was walk out with a car. when we went to the west sahara location everyone was very helpful. there was no pressure. we went back and test drove the car. we still did not buy. we told him what we were looking for and to call us when they got the car in. he did but we were unable to go at that time. no problem. he called us again when the car we wanted came in. arin was very professional with the paperwork. efrain explained everything we needed to know about the car. this was the first time that buying a car was not painful. in the past with other car dealerships everyone pressured you into buying that day without explaining the car. the service man was also very nice and friendly.

joedangelo70

26 de jun. de 2012

Ryan Tamburro our Salesman, Harry Feldman and Samantha Chimeri were the friendliest, most respectful, helpful and knowledgable individuals I have ever dealt with when purchasing a car.I highly recommend this dealership!

dcsmiller

7 de jun. de 2012

The people at Planet Hyundai are great. I found the dealer and car I wanted on-line but live in a different state. They were willing to negotiate the price and made it worth my time to fly out to make the purchase. Their service is 5 star. Jeff Martin picked me up at the airport and drove me to the lot and had everything ready as I had asked. The car was everything they said it was and in perfect condition. After an inspection and test drive, Jeff handed me off to Arin Coleman in the F&I office where the service continued to be stellar. Arin knew I was in a hurry (I planned on driving the car back to my home state in order to give the car to my wife at the surprise birthday party I had planned. The car was to be the real surprise) and explained every paper I needed to sign quickly and efficiently. I would definitely buy from them again and hopefully have more time to spend in Las Vegas when I do.

tice88

29 de may. de 2012

Great experience. I bought my daughter a 2010 Elantra a week ago and my wife a 2010 Genesis a week later. Anthony was my sale person both times and he did a great job for me. He took extra time to explain to my daughter everything about her new car. She love's it. Christy and Brandon were a great support staff and very personable and knowledgeable. Sam in finance took care of me both times and made the process very pleasant. I would recommend anyone looking to by a Hyundai in Las Vegas make a stop here and see how customer service makes a difference.

cristinae

11 de may. de 2012

We Recently purchased a beautiful Ruby Red Hyundai Sonata Limited at Planet Hyundai Sahara and Just Love It! Everyone was very helpful especially Terry Mills & Tony Fisher. Terry Spent over 100 making sure i know how bluelink and bluetooth work and help set the radio station presets. The Internet Team at Planet Hyundai was Incredible!

nevadamichelle

16 de abr. de 2012

Planet Hyundai's Brandon White listened to our needs and wants and found us a car that beat our expectations. He and and Owen worked hard to complete the paperwork along with the rest of your team. Thanks for everything Planet Hyundai!

Traceez

26 de mar. de 2012

My name is Tracy, within the last two months we have purchased two cars from Nigel and the staff at Planet Hyunda. The first was for my elderly mom on a fixed income so it had to be cash and not alot of it..Nigel put my mom in a 2003 Hyundai Sonata..nicest car shes ever owned and loves it!! Thats one, the other is mine, I HAD a 99 buick regal that ws laying up on me ALOT..Not acceptable for me since i travel with my job..Nigel, Stacy,Sheryl, Jesse, "T" and (sorry i forgot your name) the used car manager were awesome...Same situation no money for monthly payment, not alot of cash and a used car, WEll they did it again, im a little pickey so i was set on a V6..id break a 4 cyl..this posed a challenge for my "TEAM" and thats what they are its not one person its the whole place that helps. They did iy though..I'm now the PROUD owner of a 2002 Hyundai XG350..Awesome car and its a V6, I cannot tell you what a wonderful experience i had there. Nigel is the most understanding, pleasent, nicest and friendly salesman ive met and hes NOT PUSHY!!Thanks to my Planet Hyundai team i HIGHLY recommend this dealership to anyone.If ive forgotten to say thanks to anyone im sorry, but the bottom line is you cant go wrong with Planet Hyundai Sahara!!P.S. my mom and i got to bang the gong and drive a car off a car lot, something we never did or thought we would do...thanks

flerner224

6 de mar. de 2012

I replied to a web add on the Veloster and Cristy replied with in a few minutes. I was looking for the 2013 Veloster model. She said they had 2012 and come in and she would show me the cars in stock. I went into the showroom the next day after Cristy called me to remind me to come in. I went in and she showed my the Veloster model and I took a test drive. Then Cristy took the car with me for another test drive to show me the pickup etc. She was very attentive to my needs and I said I was interested in the model. We then started negotiations on the car. After spending most of the moring and afternoon on buying the car. I told her I was going home to see the boxing match on Tv and get my breakfast. She said to come with her and we would get lunch, while they were completing the paper work. Terrm Mills help with the paper work and answer all my questions on the car. Those two people are outstanding to insure every thing is correct and you understand about the car. They both made you feel at home.

lvgolfer32

28 de feb. de 2012

The car buying process is not something I typically look forward to. However, my recent experience at Planet Hyundai far exceeded my expectations. I was assisted by Brandon White. It was a relief to have a salesperson who was extremely helpful and not the least bit pushy. He answered all of my questions and made sure I was 100% satisfied with the entire process. I would highly recommend Brandon White and Planet Hyundai.

nonameforme

9 de feb. de 2012

Probably the best car buying experience ever. (I know: Hard to believe that car buying could be a good experience!) Friendly, and willing to work with you to get you into the car you want at a fair price.

lmbhop

8 de feb. de 2012

Nigel was great to work with and so was Jason. Honest and always went out of their way to please us. I would highly reccomend this dealership and the Sonata.

radiodemarco

8 de feb. de 2012

I purchased my new Hyndai in July of last year. Tom Letezia recommended me. I met with Jason Tamburro and was introduced to Robbie Trujillo. It was everything a car experience SHOULD be! Every OTHER dealership could learn how to treat their customers. No wonder Hyundai is number 1! I am about to have my 3rd service performed and the first 2 have been perfect. I have recommened Planet Hyundai on Sahara to all. I will be buying another Hyundai within the next 2 years. I hope Robbie and Jason will still be there. Their factual, no pressure attitude is appreciated by me and all I know. Keep doing what you do and don't ever stop.

cmkmom

1 de feb. de 2012

I loved the Internet Service Team, This is my 5th car from Planet Hyundai and my first time going through the Internet Employees. They all helped me and made sure I received a great deal. Bob was very friendly and right to the point(no bull sh**) I loved that and he gave me the car I wanted. I tolded all my friends they should go through him and this was also my quickest visit.

tdancer

1 de feb. de 2012

My entire experience was excellent! The customer service is exceptional with no pressure to purchase a vehicle. They are honest and care about meeting the customers specific needs. Their prices are unbeatable with the lowest price guarantee. My wait time was suprisingly fast and with their large selection of vehicles I drove home in the exact Hyundai I wanted. I highly recommend this dealership. Thank you, Bob, Richard, and David!

anthonyjoevegas

29 de ene. de 2012

I walked onto the car lot to see my friend Steve. While visiting my friend, he pointed out a used Honda Accord they had on the lot. Althought I had no intentions of buying a car, but after looking over the car they had for sale and the condition it was in, I said lets drive it. We drove it and I loved the car. He told me what they wanted for it, and I made an offer. Jason, the manager was really cool. He came out and talked with me. He was a really nice guy. We made a deal and everything went smooth. I'm very happy with my new car and the treatment I received.

calypso26

27 de ene. de 2012

Just purchased a new 2012 elantra from Bob Stewart in the internet department. I had the best experience! Bob was very polite, very informative and helpful. The test drive was great and Bob answered all of my questions and was very knowledgable. I would recommend him to anyone who wants to purchase a car! Thanks for the great experience!!!

lovetoplaygolf

24 de ene. de 2012

I sent in an internet lead and was contacted by Bob Stewart within 30 minutes after I submitted it. I was looking for a Sonata Turbo and Bob was extremely helpful and courteous the whole time. We came to an agreement on price much quicker than I expected. He was also there for me through the entire sales process. He made things very easy for me. The whole Planet Hyundai team was great from start to finish and I highly recommend this dealership if you are looking to work with top notch professionals.Thank you Planet Hyundai and I'm glad I'm part of the Planet family

nvnewbie

22 de ene. de 2012

I recently bought a car from Terry Mills. I had looked at many differnt dealers before meeting Terry and Jason at Planet Hyundai. In addition to the wonderful attention from Terry, I was given a written price guarantee and was able to meet the General Manager, Jason Tamburro. As a single woman I have experienced many negative experiences attempting or buying a car in the past; it was a great experience to not be pressured to buy, to be treated with respect and to have the price guarantee from all the people I meet during my two day experience with Planet Hyundai. I would recommend Terry to anyone who wants a postive experience buying a car. Thanks to Mr. Tamburro for making the experience comfortable as well.

dotty09

21 de ene. de 2012

Prior to visiting Planet Hyundai I had gone on a few test drives at multiple dealers in town. I was not happy with the service, mainly because the salesmen were pushy and didn't pay much attention to my wants&needs. I met Anthony Bonnet at Planet Hyundai and he listened to what I wanted and didn't try to push me into buying today, which is the reason I did buy that day. He knew the product very well and he seemed like a genuine individual. Thanks Planet Hyundai for your excellent service.

Nicolelambchop

19 de ene. de 2012

I bought my first Elantra from Plant Hyundai and I love it, but the new ones look so much better. Out of the blue I recieved a call from Planet Hyundai inviting me to come in and talk to Cheryl and Anthony Bonnet about trading in my 2007 Elantra for a new one. I meet with them and explained that I couldn't afford to put any money down or add any money to my payments. They said trust us. I did and a few hours later I drove off the lot in a new Elantra 2012 Limited. Thank you Cheryl for calling me. Thank you Anthony for making a great deal and for the car of my dreams! I will tell everyone about how AWESOME Plant Hyundai west Sahara is. YES YES YES

stevelambiris

31 de oct. de 2011

I Have never had a better experience buying a car!! Eveyone was exremely helpful and they were very generous with my trade and the price!!!

younguns44

8 de sep. de 2011

I went to the Hyundai dealership with no plans on actually buying a Hyundai, however after going to the dealership and looking at the Elantra limited, my wife and I were really impressed. We went to the other Hyundai dealer in town to compare, after going there they were not even in the same ballpark (price, professionalism) as planet Hyundai. I would recommend everyone go to both dealerships and compare. So then it was the dreaded time to start negotiations, at our surprise the salesman was honest and everything he told us turned out to be true. He was not the typical sleazy salesman and advocated for us to get the best deal. After getting the price down to what we wanted we decided to purchase, and the salesman stayed with us answered questions and made sure everything went smooth and trained us on some of the amazing features in the new car. He stayed with us until we were comfortable with how to work all of these new devices. It was a smooth process that was enjoyable I hope the other salesman at the dealership is of the quality of ours.

Stephen and Jennifer

3 de sep. de 2011

Owen was very friendly and helpful. He knew we wanted a good deal and tried his best to work within our expectations. After the sale, he remained helpful and attentive to any questions or issues we had about our new purchase. Employees like Owen will keep Planet Hyunai in business for years to come.

Vegaspierotti

30 de ago. de 2011

I came into planet Hyundai with a plan and a price and Bob hit a homerun. His customer service was outstanding and he was able to get me in and out of without any hassle. He made sure my new car was clean and he showed me how to work every function and button in the car. I was extremely happy with my visit and I would recommend Bob Stewart.

lmhig33

24 de ago. de 2011

My husband and I went to Planet Hyundai to pick up a hubcab for our 2011 Sonata that we absolutely love!!! While at the dealership we looked around the lot at the new cars etc with no intention of buying another car. I have to say that the staff at PH are very nice, very informative and seem to be a real team. NO PRESSURE, that was extremely important to us. After looking around we were told about a trade in from the night before. It was a used 2009 Sonata, perfect condition, very low miles, even the color was right. After being offered an extremely fair deal we left the dealership with our new car. We HIGHLY recommend Planet Hyundai for their EXCEPTIONAL customer service. Something rarely found these days. Especially on a car lot!

filmdp

23 de jul. de 2011

I was looking buy a Genesis Coupe 2012 and sent in a internet request for one I saw on line. I was contact by the internet salesman Anthony Fisher - he told me yes they have that car - yes the deal is as stated. Then Anthony made a point to tell me 3 times he was driving my car and it was great. That he saw a 9 year veteran and check out his reputation. I informed him I couldn't get to the dealership till Saturday - he assured me "no problem" he would call if there was a potential sale. I walk in at the appointment time and Anthony says "boy your going to kill me" - we sold that car last night at 10:30pm. So I say the least I was a little upset after all the assurances, reputation and bull from Anthony - who preceded to say - hey we will find you a car. This is the kind of thing that makes car dealers get the reputations that they do. SO since Anthony was really to busy to deal with me doing other deals - he passed me off to Bob Stewart - they best thing that he could have done. I have read other praise on here about Bob Stewart and just want to add my opinion. He is the best - now he is the kind of car salesman you dream of meeting. Honest, had intergrity, no bull, straight shooting guy that looks you in the eye. He saved this deal no question - if left in Anthony's hands I would have left and gone to another Hyundai dealer - he came up with the lamest techniques i ever heard - "lets be part of the team" - so do you want to make me look like a hero - pay a higher cost to make me look good - just BULLSHIT. SO again - deal with Bob Stewart - you will get just a good straight deal !!

Lindsey1626

9 de jul. de 2011

Last week I went into planet hyundai to buy a new car. I worked with Bob Stewart from the internet department. The process of buying a car always gets me nervous because I am a girl and I know there are so many salesman that may try to pressure me, and lie to me just to make a sale. But all my bad feelings about buying a car changed when I met Bob stewart. He was such a genuine, honest, no bullshit type of guy. Right away I felt comfortable with him and knew he was looking out for my best interest. He spent time with me showing me the different types of cars, came with me to test drive a few and answered all my questions. And in the time I spent with him he never once made me feel pressured to buy anything. I fell in love with the new 2012 elantra and Bob worked hard to get me a great price on it. I couldnt believe how low he got my payments. While at this dealership everyone who worked there was so nice to me. Bobs partner Anthony fisher in the internet department was another person who stood out to me in great ways. He had such a positive personality and also made me feel very comfortable. Overall my experience at planet hyundai was so great that I know I will continue going there to buy all my cars in the future. Thank you to Bob Stewart for changing the way I feel about the process of buying a car. I will continue to tell everyone I know to go see Bob Stewart when they are looking for a car.

jfurball

7 de jul. de 2011

When I first walked into Hyundai I was dead set on buying a Sonata GLS with navigation. Owen H was my sales rep and at first I thought he was a genuine and nice guy.... boy was I wrong. He, just like most dealers said what he thought I wanted to hear just to make the deal. He didn't listen to any of the features I wanted to have in the car, and then told me if I wanted to have a car with the particular features, service would put it in for me but I would have to pay the labor cost!!!! Last time I checked if a car comes from the manufacturer you don't have to pay labor for every single component. Basically Owen didn't do his job and I had to pay for it. He kept making "mistakes" about the financing that I would get, and couldn't care less about my situation. I was offered a 7.99% interest rate and the morons in the finance department couldn't care less to get me a lower rate. The day that I was supposed to get the car (we had agreed on 368/mo at 6.99) Wonderboy called me (Owen) and told me the GM of the dealership was turning in his Sonata Limited with 3500 miles on it and that they would basically treat it as a new car, with a new warranty and get it to me for about the same price is the GLS with navi. I said GREAT!!!!! As soon as I arrived at the dealership, the price went from 368 to 430 per month... Seems to me that is not the same price we agreed on. They never got my color I requested in, they lied to me 3 times about when the cars would be in. It was just a nightmare!!! If it wasn't for Planet Centennial, I would never deal with the Planet family again. Amazing how even before Centennial pulled my credit they offered me 4.9%.... interesting1 month later: Although the experience at PH Sahara was not the best experience, i did write a letter to Jason Tamburro the owner of Planet Hyundai and he toook care of all the bad experiences i had. He was very helpful and i think everyone should deal with him. I changed all my ratings to 5 stars because of him. Thanks Jason!!!

jerry77

28 de jun. de 2011

Planet Hundai is great dealership, Changed of Ownership not too long ago, Had exceptional service for each time I visted the Auto Dealership, brought several new Hyundais from this Auto Dealership, every transactions I was provided with great, and exceptional service by the Finance Department: Mr. Hans Yu, the great Service Department Mr. Chance, and Sales Department: Mr. Izzy. I rate this Planet Hyundai Auto Dearler the best in Las Vegas Valley, I strongly recommed this dealer to anyone shopping for new vehicles.

bkwilliams2

19 de jun. de 2011

Both Jeffery and Todd were very knowledgeable about the vehicle I was considering buying and answered all my questions to my satisfaction. They were also friendly and made this a very pleasant experience. The same was true of the financial person that took us through the paperwork. I don't recall his name however. All in all is was a great experience.

J300616

10 de may. de 2011

Worst car buying experience yet. Was lied to about the means in which I would qualify for financing. Was lied to about the lack of a reputable tint installer, so that I would be less likely to ask for tint to be included in the deal. Was lied to about having a second key for the vehicle I bought. Was told someone would get back to me about the key. When I enquired about the key days later after no call, I was told my saleman had been fired. The person I talked to said they would look into getting another key made for me but after a week now I haven't heard back from him even after having left multiple messages for him to return my call. After getting the vehicle home and reviewing the paper work more carefully, saw a difference in the odometer reading from the car fax report to the odometer reading in all the sales docs. Everything about this deal has been shady. I only hope this car is worth it. So far I am pleased with it.

bonniearchie

1 de may. de 2011

My entire experience from initial greeting to financial paperwork went very well and without a hitch. The team I worked with were Anthony Bonnet, Sales/Jesse Leon, Sls Mgr, and Stacy Datlof in financing. They treated me with respect, I never felt pressured, Anthony was able to get a very fair trade on my 1992 Olds, and Stacy in financing went to bat for me and even though I only had a fair credit rating, she saw further and was able to save me quite a bit. Their core values which I understand Jason Tamburo enforces, meant that there was no high pressure tactics and I was extended professional courtesies all through the process. I would definitely recommend Planet Hyundai to anyone needing a vehicle and would especially recommend the team of Anthony, Jesse & Stacy specifically. Thank you very much.

annlarue

15 de abr. de 2011

I had reached out to many car dealers from here, to Salt lake to Tuson. Mr. Fisher and I communicated over the internet. He was one of only a few that was right to the point without any BS. I believe that that is why most people shop over the internet which was my reason. My application was completed over the internet we set a time and I went home. It was a great experience and would way recommend to others!! I also had alot of fun with the other employees as well as they were down to earth and enjoying there work.thanks,AnnMarie LaRue

DawnLV

1 de mar. de 2011

I bought a used car at Planet Hyundai a few months ago and found the experience to be very different from any other dealership I had visited previously. My salesman (Bob)was personable, he worked very hard to get me a price I was comfortable with. I was introduced to "Chance" the service manager because I had operational questions concerning the car. For someone in management at such a busy place he was so patient and helpful. All my questions were answered and I left knowing if I encountered any problems the folks at Planet Hyundai would be there to help me. I have read other reviews that were not so kind and all I can say is that this company has recently changed hands and the new owners seem to be very commited to working with anyone who is not satisfied. I also just found out these same owners are opening Centennial Hyundai! Yay! This location is much closer to my house and I look forward to doing business with them in the future. I will gladly recommend these business's to my friends and family.

sashabrody

2 de feb. de 2011

I had been looking for a new car for several days and had visited several dealerships. I was never thrilled about the Hyundai but decided to visit the dealership, Planet Hyundai. My boyfriend and I were greeted by Izzy Legaspi whom we liked immediately. After the experiences at the other dealerships it was so refreshing to not be approached with the 3 piece suit and trench coat and attitude. we test drove some vehicles including the sonata and azera. Izzy was courteous and had a sense of humor. He was laid back and not pushy. Again, very refreshing. I loved the Azera so much I purchased it. I feel that Izzy Legaspi is an asset to your company and when my family or friends needs a new vehicle I will send them to Planet Hyundai and tell them to ask for Izzy. Thank you so much, Cynthia Shippee

NGrayhej

1 de feb. de 2011

Salesman Efrain Marenco was my first contact at Planet Hyundai. I knew nothing about Hyundais, stated this and asked to see the Sonata. Efrain spent time with me showing me the different Sonatas as well as, at my request, the Elantra. It was a no pressure showing of vehicles and I left saying I would give the Hyundai some consideration. The next day I returned, and I was very impressed when Efrain saw me and greeted me by name. We again looked at the Sonata and I selected one to test drive. Efrain again went over the features of the car and the options that were in it, explaining in detail what these were. When we sat at the table to talk price, Efrain was again no pressure and presented me a quote. I was hoping for a lower price car and Efrain encouraged me to tell him what I wanted to offer and he would do his best in presenting it to management. We agreed on a price, again I NEVER felt pressure to close this deal, and Efrain took the car to get ready for me to drive home. I then dealt with Bob Rasgaitis in Finance to do all the paperwork, and he was very pleasant, explaining what each document was. When all the paperwork was complete and the car was ready, Efrain took me to the car (which he had taken to fill up with gas), set up my phone with the Bluetooth, explained the navigation system to me, and made certain all of my questions were answered. My overall experience with Planet Hyundai, Efrain Marenco and Bob Rasgaitis was excellent. I was treated as a valued customer, and I felt Efrain put me in the car that was just right for me. Not only would I shop at this dealership again, I would recommend anyone looking for a Hyundai to visit Planet Hyundai and ask for Efrain Marenco as their salesman. Everyone at the dealership, including other salespeople and personnel, were pleasant, friendly, and helpful.

nothingness

31 de ene. de 2011

One thing most people don't like and dread when it comes time to buy a new car is a high pressure sales pitch and the bs that goes along with it. I found none of that at Planet Hyundai. The sales person, Bob Stewart, who worked with me until I was satisfied, was very informative without overkill, which was very important to me. I knew there were other cars out there that I would consider and other dealerships I could go to in order to find the right sales person in which I cared to do business with. I was in no hurry and hadn't made up my mind on what car I wanted at that point. After meeting Bob in person, through my internet search, there was no reason to look any further for the right personality. That was refreshing and allowed time for me to make an informed decision without feeling pressured. After that it was just about the car and the price. The car is impressive and the price was right and thanks to Bob's patience and demeanor, it was a done deal once all of my concern were covered.

jayritz

30 de dic. de 2010

Mr. Tamburro,I have filled out the online survey for Hyundai but I wanted to personally drop you a note to tell you what a wonderful experience I had at your Store. (Planet Hyundai) We shopped you at Henderson Hyundai and this was the reason we came back to you. They were rude, disorganized, and dishonest. We walked out of there as fast as possible. 2 people on your staff made this car buying experience one of the nicest times we have ever had at a car dealership. No pressure, a beautiful showroom, nice people all around us. Christy stayed right on top of finding our car and Izzy was the best salesperson we have ever met. These 2 people are "OUTSTANDING" and they are the reason we bought our new car from you. Christy was continually talking to me about finding our Vehicle and when she found it....BOOM, she called and we were there in 1 hr. She also came out in the showroom and met us with all the excitement that a long time friend would show to us. Izzy did everything Just right to make us feel like we got a great deal. After we were done, he gave us a tour of the facility, shop, service area where we were introduced to your service advisor. Even your Sales Manager came by and said HI. Again, We can't say enough about your Team. They need to be appreciated for their hard work and dedication to Planet Hyundai. You can tell that they are HAPPY employees. Congratulations.Jay and Melody Ritz (White 2011 Sonata SE 2.0 Turbo)

sdhodapkar

15 de dic. de 2010

Courteousness of the entire staff, especially Mazen and Joey in Sales, Brian in Finance, Nancy in service, and the reception staff.There was no pushing nor pressure to buy a car, Mazen clearly understood our needs and guided us through he options. He was very knowledgeable, helpful, and understanding. It was a joy to be at the dealership.

nelsen702

13 de dic. de 2010

I went into the dealership to buy a car. Had a price set i wanted to spend and I was never led into the opposite direction. I was very pleased with the service i was presented with and very satisfied with the sales rep, he was straight forward with me and ot me everything i was looking for plus some. If anyone is looking for a new car i would highly recommend going to Planet Hyundai just for the fact i was very well taken care of and I love my new car.

azeradave

2 de dic. de 2010

Being a prior owner of a 2006 and 2007 Hyundai, I was impressed with the Make, and was extremely interested in the new Sonata. I attended the Auto Show on Saturday, to review, and test drive the 2011 Sonata. Since the "test drive" line was long, I decided to leave the Show, and visit Planet Hyundai. Mazen was the 1st sales rep to engage me, so I stayed with him. After locating a potential vehicle, and a pleasant test drive, we went inside. After the usual "sales rep and customer" chitchat, we came to an agreement. I felt no sales pressure whatsoever. I was introduced to the GM, service area reps, finance rep. All were very friendly, and seemed anxious to please. I look forward to dealing with this establishment in the future.

faezeh123

15 de nov. de 2010

MR. Bob Stewart was very helpful. He is very professional and honest in what he does. He is very caring and His customer service skills are exceptional. We had visited other Hyndai dealerships prior to this and he and the general manager were very eager to help and give us a decent deal. I will definitely recommend this dealership to my family and friends.

asennerud

31 de oct. de 2010

I enjoyed my visits to Planet Hyundai. I was given Mazen's name by an employee from another car dealer. He had worked with Mazen before and told us he was a great guy. We asked for him when we got there and he was ready for us. He was very friendly and helpful. He made me feel very comfortable buying a vehicle from him. The managers also went out of their way to make us feel comfortable. I love my new Hyundai.

bestbuy

29 de oct. de 2010

The Sales Rep was friendly and accomodating. He was trying to assist another customer with a problem which left us sitting alot. Before I went to the dealership I called to find out what the financing options were on new cars. I was told there was a 0% + $2,000 rebate offer but when I got there a manager came out and said there was only 0% and no rebate offer depending upon my credit. After he ran my credit he said I had the option 0% or 3.9%+$2,000 rebate. We negotiated and after he crunched the numbers he came up with a monthly payment different from what I calculated. We finally went to sign the paperwork there was a charge added for window treatments which hadn't been discussed. After expressing my dissatisfaction they removed it. They did try to pressure me too much to purchase an extended warranty. I still don't understand how the monthly payment was calculated because I put the numbers in an auto calculator online and got a lower payment. I did like the Sales Rep Lucky taking the time to show and explain the features on the car after a long day.

brob6861

28 de oct. de 2010

Bob and I had been emailing for several days on a leftover Tucson he had. In the meantime I went to Henderson Hyundai first because it was closer saving my visit to Planet Hyundai until 10/26 when I began teaching a new class at CSN, 10 minutes from the dealer. The moment I stepped out of my car I could feel the difference in attitude of the salesmen. Yes, they were out there watching me but no one jumped on me for a sale. They were polite, well dressed in shirts and ties and smiling. What a difference between them and the jerks they had at Henderson Hyundai. Bob introduced himself, smiled and said, "I think I have a car for you!" In the last email I told Bob I changed my mine and wanted the Santa Fe because it had a larger cargo area. I bought a Santa Fe in 2003 and my husband is now driving it. His Tiburon was totaled in an accident trying to avoid a car that came at him head on. We are a Hyundai family. Even my son bought one in 2005. I love the cars. Anyway, one look at the silver blue 2009 Hyundai and I bought it. Bob knew what I liked through our emails and he did his job! 10 minutes on the Planet Hyundai lot and I bought a car. It was simple, easy and I am very happy and tell everyone what a great experience it was buying my car through Bob Stewart. Brian in the finance dept. was great too and that took a little longer andI had a new car!!!

troymcler

15 de oct. de 2010

I purchased a brand new Sonata from Izzy. I was origionally going to buy a Honda Accord but decided to check out the Sonata's. Had the salesman been too pushy, I would not have stayed. Instead I felt comfortable to check out multiple cars and ask lots of questions and not feel like I had someone constantly trying to push any car on me. That is honestly what sold the car for me. Izzy was knowledgeable in his answers and helped me look at several different models until I found the right one. In the end, I was able to get the car that I really wanted for the price that I wanted. I was very happy with the experience I had at Planet Hyundai.

moviedreamers

12 de oct. de 2010

This is the second car my family has purchased from Bob Stewart at Planet Hyundai this year and we couldn't be more thrilled with the service, selection and overall sales experience. As a single woman, car shopping can be intimidating to say the least, but Planet Hyundai makes it easy and stress-free. I recommend taking two minutes to apply online, literally, it is that fast. Be sure to request Bob Stewart for your sales rep and he or his partner, Chris, who is also very nice, will be in touch within hours. You can make arrangements for which cars you'd like to test drive or ask for recommendations to stay within a certain budget. On Saturday, I drove away with a new car in just under 3 hours....that's incredible. Bob, in the finance dept, made the paperwork fun and simple. And, let me tell you, my car is awesome. The follow up after purchase from PH brings the whole experience full-circle. I give Planet Hyundai and the Bobs my highest rating.AA

MzGabby77

8 de oct. de 2010

I came to Planet Hyundai for the Cash for Clunkers deal they were having. My first visit didn't go as well as the second. There was a lot of miscommunication and misunderstandings. My second visit went a lot smoother. I was able to get the deal and exact car that I wanted for a reasonable monthly rate. My consultant for my second visit was Anthony Fisher was very helpful and honest about everyhting. He made sure I got the best deal and I was happy with everything. If you go to Planet Hyundai ask for Anthony Fisher. He will give you the besy assistance and make you feel like family.

Ray Foxhoven

6 de oct. de 2010

Kee was a very good sales person to have working for the Hundai dealership. He does not pressure you to buy. also does a good job describing options etc along with the opreations of misc. controls etc. I would deal with him again if ever needing another car. thanks once again

jscher626

27 de sep. de 2010

excellent service, very attentive and helped a lot with showing me how to program various aspets of my new sonata which was a lot different then my 2009 sonata. excellent financial manager as well. everyone that i was in content with at the dealership was very professional and friendly, also very helpful

Ron Aronsohn

13 de sep. de 2010

Mr. Cook was very professional and Kevin in Finance was pleasant to deal with. My new car buying experience was simple and straight forward. Ron Aronsohn. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

vegas_tucson

9 de sep. de 2010

Love the car! Bob Stewart was great at communicating at every step!

Cornieas

7 de sep. de 2010

Bob Stewart was my salesman and friend during the time I was looking for a car. We started talking about the car I would be happy with before I moved to Las Vegas, I was living in New Jersey. When I met Bob it was like we knew each other! He was just great and helped me more than any salesman I have ever known. I rented a car from McCarran Airport and then bought the 2010 silver/blue Hyundai Sonata from Bob. Bob came with me to the airport so I could have a way to get back !!! Who else does something like that? He was just great! When I get ready for a second car I will look for Bob again. Thank you so very much.Debra K. ElAzraoui n/k/a Kish

dcw

5 de sep. de 2010

The reason why I rated Planet Hyundai as I did is because from the moment I walked onto to property until the deal was closed I was not pressured and hassled about anything...I mean anything. I provided what I was able to afford given my situation and they worked quickly to help me get into what I was able to afford. It's plain and simple; all dealerships should work in this fashion.

PRINCESS2DADDI

29 de ago. de 2010

I HAVE TO SAY THAT MY EXPERIENCE WITH BOB STEWART WAS VERY PROFESSIONAL AND A PLEASANT EXPERIENCE. IT STARTED AS AN INTERNET SALE AND HE RESPONDED TO ME IN A VERY TIMELY MANNER. I CONTACTED HIM THE NEXT MORNING AND WE QUICKLY WORKED A DEAL OVER THE PHONE. THE CAR WAS BEING PURCHASED FOR CASH AND I NEEDED TO GET IN AND OUT AS QUICKLY AS POSSIBLE AS MY SCHEDULE WAS VERY PRESSING THAT AFTERNOON. I WAS ALREADY STRESSED WITH MY DAYS SCHEDULE WHEN MY BUSINESS PARTNER DECIDED TO SEND ME TO BUY A CAR THAT DAY. I EXPLAINED MY NEEDS TO BOB AND HE MADE SURE THAT EVERYTHING WAS READY AND WAITING FOR ME. HE WENT THROUGH ALL THE FEATURES ON THE CAR AND THE SERVICE GUIDE AND EXPLAINED EVERYTHING VERY CLEARLY. HE GAVE US A TOUR OF THE SERVICE DEPARTMENT. I FELT THAT OUR NEEDS WERE IMPORTANT TO HIM AND WE WERE HIS PRIORITY AT THAT MOMENT.I HAD BEEN TO HENDERSON HYUNDAI THE NIGHT BEFORE AND WAS GREETED BY NON PROFESSIONAL EMPLOYEES AND THE PLACE WAS WHAT I CONSIDERED THE GHETTO. SO WHAT A RELIEF WHEN I WALKED INTO PLANET HYUNDAI..IT WAS CLEAN THE EMPLOYEES WERE PROFESSIONAL AND DRESSED FOR THE JOB...BOY WAS I IMPRESSED.I HAVE BOUGHT SEVERAL VEHICLES FROM HYUNDAI'S TO BMW'S. I HAVE DEALT WITH DEALERS MANY MANY TIMES AND MOST OF THE TIME IT IS A VERY FRUSTRATING SITUATION. I AM USUALLY GUARDED AND PREPARED TO DO WAR. THIS WAS NOT THE CASE WITH BOB. HIS PROFESSIONALISM AND GENUINE KINDNESS MADE MY EXPERIENCE A DELIGHT.

BUYTIRES

26 de ago. de 2010

Dear Planet Hyundai,My son needed a car and your dealership made some pretty big claims about trade in, finance and service. I am pleased to say what was promised WAS delivered. It is RARE in any business that involves customer service where that happens and even less common in car sales. I live in California and my son lives Las Vegas which presented an uncommon situation for us. Both Bob Stewart in sales and Bob Rasgaitis in finance were able to coordinate all of the transaction so I could fly in and do what was needed in less than four hours with normal expected hurdles to cross. The car was ready, clean and waiting for us when we got there. Bob explained the functions of the car in a very timely and understandable manner. I have to say I have not had as smooth a transaction with a car dealer before. I will recommend your dealership if there ever is an opportunity. Thank you for integrity, honesty and professionalism. Sincerely,Randy Scott

tonibernie

26 de ago. de 2010

We bought two cars and they made it a great experience. Our Sales associate, Kee Ron Youn and Bob Rasgaitis in finance made this an easy experience. We were greeted by Todd, Whom I spoke to about the Cash for clunkers offer and from then on the deal was effortless. Thank you.

3477bootsy

22 de ago. de 2010

I was told by a friend that Hyundai was having great sales. I was going to buy in Kingman arizona, however, my friend gave me Bob's e-mail address.I e-mailed him and got things going. I was able to pick out the vehicle and color that I wanted. Got a great price and the payments that I wanted.I was so happy that I brought my mom back and she baught a new vehicle from him also. One of our friends is also looking into getting a vehicle from Planet Hyundai.Thank you!Tina

fgalu

16 de ago. de 2010

My experience was excellent! Bob Stewart went above and beyond the call helping me deal with the USBank lease return and even agreed to pay additional cost for the lease close.I am very happy with my new 2011 Sonata and look forward to a long relationship with this company.Top Marks!

Jmkw18

14 de ago. de 2010

This is by far the greatest experience I have ever had. Most Dealerships will try to give you the run a round and they somehow "lose" your keys and are really pushy. Not the case with Planet Hyundai, between the friendly and helpful staff and great incentives I would recommend Planet Hyundai to anyone!

popeyearms4u

6 de ago. de 2010

I am very happy the outcome of my visit with this dealership. I end up of traded-in my old Santa Fe to a 2010 Santa Fe.Mr. Ismael Legaspi, one of the dealers, helped me realized the important of having the best new car I ever wanted. I love HYUNDAI. I have been buying Hyundai for awhile because of thier best warranty, their excellent service to the consumers, and excellent vehicles. This dealership is very accomodating to their customers. I will recommend PLANET HYUNDAI to all my friends who want to buy vehicles because they will deal with your needs the best they can ...... and of course you end up of getting one.FOR SURE.............

preshyg

6 de ago. de 2010

Chris was very good. He found the exact car I wanted in California, then had the sunroof cut and the windows tinted just like I wanted. The service department however, not do nice when I would call into to check on the car being finished. Also previously when I had gone into browse other salesman wouldn't take me seriously. I suggest if you go here to only see Chris Rogers.

tarync

19 de jul. de 2010

I just bought a new Sonata at the Planet Hyundai store on Rainbow and Sahara in Las Vegas. My salesman was Toby Sullivan. I had been shopping around at other dealerships, and was not pleased at all with the customer service (or lack there of) I received. I already knew walking in the vehicle I was interested in. I new the color, and all of the upgrades I wanted as well. He worked with me to find the price I was comfortable with. Would walk away and let me have time to think of things on my own. He wasn't pushy and breathing down my neck the entire time. This was by far the best car buying experience I have ever had. Toby was very genuine. He was a straight shooter. I have no regrets about my purchase. I suggest everyone go see this young man, he deserves the business.Toby Sullivan 702-589-0157

flyingzn

13 de jul. de 2010

The sales associate and managers were willing to work with us. They really wanted our business and seemed to want to bend over backwards to make the sale for us. Everyone was very nice, friendly, and professional. It was nice to see the owner walking around and we were introduced to him.

dianepaugh417

5 de jul. de 2010

My experience at Planet Hyundai with Bob Stewart was outstanding. He was very informative and has a great personality! He allowed me to explore all my options and was sincere in trying to make me happy! If a friend or family member were in need of buying a car, I would definitely send them to Bob.

Sara Fox

21 de jun. de 2010

I had a great experience with Chris today ending with my purchase of an Accent. He was very pleasant to talk with and I never felt any pressure. He was very thorough with his presentations and answered all my questions.I started my search for a new car on the internet, filled out the loan application and received a call from Chris the next morning. When I arrived at the dealership he was waiting for me and showed me only those cars that were exactly what I was looking for.The car I bought was feature filled and much more than I had thought I wanted. It was love at first sight and I couldn't be happier. Thanks!!!

comprenlv

13 de jun. de 2010

Was able to arrange entire sales over the internet. Trade in value $2000 more than toyota dealership and almost $6,000 more than the Kia dealership. You can always say you might have gotten a cheaper price somewhere else, but to get a very good price without having the dealership try to take you for a ride was a great experience.

gvnvrman

10 de jun. de 2010

Everyone at this dealership was amazing, friendly, helpful, went out of their way to give me excellent service. Bob Stewart did all I asked and helped all he could, even Brian McKenna the Finance Manager was very kind and helpful and did beyond the call of duty for me. Now I'm going to deal with Drew Wight on another situation to finish up my car purchase and so far he seems like he wants to assist me also in any way he can. I'm astonished at how well I was treated and how everyone has worked so hard to please me and do additional things for me. Its been a long time since I've had a dealership like that in Vegas. I would recommend this people and dealership to anyone.R Blair

sensilova

31 de may. de 2010

Excellent customer service,great attention from all eployees..Overall was my best visit to any hyundai ever, i would and will recommend to all my friends...Each person thouroghly explined everything about my purchase and answered every question i had very ethically and professionally...

DrWild

30 de may. de 2010

We were interested in a 2011 Sonata based on excellent reviews, amount of included upgrades, interior ergonomics, and cool look. We started on Edmunds.com and then went over to a Hyundai dealership in Henderson, where we had such a horrible experience, we almost bought a Honda Accord. We thought we'd give Hyundai one more try with Planet Hyundai. The service Bob Stewart provided was excellent - and the ONLY reason Hyundai made the sale. Rather than lie and tell us you cannot pre-order with Hyundai (and pressure us to buy the wrong model in the wrong color as they did in Henderson), he found us the car we wanted and promised delivery in 7 days or less. It arrived ready to go in just two days! The facilities at Planet Hyundai are clean and well-stocked with sales booklets on all models, which was not the case at the other place. Bob also cleared up some misconceptions we had about the navigation system and sunroof, although we chose neither option.I ranked the price category as good, only because I'm pretty sure we could have gotten a better deal BUT that is a reflection on my negotiating skills, not Bob or Hyundai. Our situation was such that we needed a new car NOW, so we didn't really have time to haggle. Based on Edmunds.com, we got a good price.During the first week we had the Sonata, the trunk light would come on, in conjunction with the door clicker not working, and the clock going blank. Weird, I know. Bob sent me a follow up e-mail asking how I liked the new car. I filled him in on the problem and he had me come in that same evening and Service Advisor Corey Corcoran did a couple quick electronic resets, and the problem no longer occurs. They were very attentive, saw me right away, and I was out of the dealership in less than 5 minutes. All in all, we quickly got the car we wanted, at a good price, and from a salesperson that felt more like we were shopping with a knowledgeable friend.

caseywilson

25 de may. de 2010

I gave the rating that I did because Chris Rooney made this a very positive buying experience. He was friendly and knowledgable on the Touscon I purchased. He worked with me to get a payment I was satisfied with even though i didn't put any money down. Thanks to Chris Rooney and Planet Hyundai for a positive car buying experience!

joanrink

25 de may. de 2010

I had the unexpected pleasure of working with Bob Stewart when I purchased my car in February 2010. I've purchased several cars in the past and NEVER had a positive experience with any of the Toyota dealerships that I've worked with. I was amazed at how Bob listened to my needs and didn't simply want to sell me a car. He took the time to talk with me about the vehicles that suited my needs. He never pressured me and was very professional. I came back on a couple of occasions without being pressured to make a decision. I despised going to car dealerships in the past but Bob changed my demeanor. Planet Hyundai should be proud of their reputation and their sales team. Bob is a class act.

bevellwttob43

18 de may. de 2010

My husband and I were out car looking at smal to medium size SUV's in anticipation of a possible upcoming purchase, and decided to check out what Hyundai had to offer in that vehicle size. We were familar with Hyundai product line, and had some product research, but have never onwed one. Upon arriving at Planet Hyundai we were met by Izzy one of the sales personal. We were immediately impressed with his genuine friendliness, knowledge of the Hyundai vehicle product line, and grasp of our vehicle requirements and needs. In order to accomoplish this feat you have to be a person who listens. In other words he listened to my husband and I as we challenge the pros and cons of each vehicle, and answered all questions to our satisfaction. When he was asked a question about something of which he was not certain he didn't just punt, he said let me find out, and he did. It is so refreshing for both my husband and I being seniors and having purchased new cars for over 50 years (17 in Las Vegas, NV)to have had such a pleasant experience purchasing a new car, and that experience can primarilly be attributed to Izzy. We would also like to give credit, and thanks to all of the staff of this dealership from the sales personel, management team, and the owner of the dealership (whom we met) for the ease of our selection and subsuquent purchase. We will recommend Planet Hyundai to all of our friends.

darlink

15 de may. de 2010

From my very first phone call to Planet Hyundai, I was impressed by their level of customer service. Everyone at Planet Hyundai was pleasant, friendly and helpful. Bob Stewart took the pain out of buying a new car. My 2010 Touring is the first new car I've had in thirteen years and I am delighted with its appearance, comfort and performance.Bob answered all of my questions and provided me with the training I needed to feel comfortable operating the features of my new car. I have, and will, continue to refer friends and family to Planet Hyundai based on my wonderful experience.Thanks Planet Hyundai, Darlene

Allisongs

15 de may. de 2010

I recently accompanied my mother to Planet Hyundai to buy her first new car in 13 years. Buying a car is always a daunting experience, especially for women. From our first email and phone contact with Planet Hyundai to our triumph of working with Bob Stewart, we couldn't have asked for a better buying experience. Bob is so devoted to customer service, he even gave my car a nice wash while we were waiting to finalize the paperwork on my mom's vehicle. I've told Bob that I'll be visiting him for my next car buying adventure and have been very vocal in recommending Bob and Planet Hyundai to all my friends. Mom is so proud of her new car and is showing it off to everyone. Thanks to Planet Hyundai for putting the joy back into the new car buying experience.

aperlmutter

9 de may. de 2010

Chris Rooney was terrific, and made my Hyundai experience very pleasant. I have been spoiled by BMW, Pprsche and Mercedes buying experiences in the past, so I was quite surprised as to how professional Chris, and the entire Hyundai experience was.I called my son, who has a new 3 series BMW, and told him that one day, if he really makes it, he can move up to a 2011 Sonata.

medgirl928

9 de may. de 2010

Our experience with Planet Hyundai was GREAT! Having communicated with the internet sales team (Bob) prior to our visit, we were shown exactly the car types we were interested in immediately upon arrival. There was no pressure to purchase and we felt that Bob really helped us get a great deal! I highly recommend the internet sales team and Planet Hyundai!!!

teamimage02

8 de may. de 2010

Great experience did the whole deal online jus came in test drove and did paperwork staff very freiendly was in and out in no time well definitely recommend to others my sales man Bob Stewart was Great Friendly, honest and knows his product(s) inside and out. The Planet dealership itself is clean and efficient. I would advise others to seek out Bob online

Catfsh

8 de may. de 2010

We bought a new Vera Cruz . That is our third new car at this dealership. However they are changing ownerships I only hope they stay the same. We will see. Everyone at this dealership will do well by maintaining the same professionalism they have throughout our experience with them .

tbatt076

7 de may. de 2010

Price/service.....................................................................................................................................................................................................................................................

fitzerik

7 de may. de 2010

I just purchased my FIFTH Elantra (think it's a good car?) -- my second in a row from Planet Hyundai. My sales representative was [still is, I presume (smiling)] Bob Stewart. Great fellow: Friendly, honest as the day is long, and knows his product(s) inside and out. The Planet dealership itself is clean and efficient. I would advise others to seek out Bob or his co-worker, Chris Rooney.No tricks, no surprises, and I paid a pefectly fair price. Best vehicles on the market, and the longest warranty available. I've never needed it, but it's comforting. So is free roadside assistance.What's not to like?

brob

16 de may. de 2009

I was basically held hostage. I was very clear from the beginning that I wasn't going to make a deal today, but of course that is always their goal, so I understand that they were going to try. I let them take my keys to look at my trade, and then could not get them back. I kept saying I wasn't committing to anything right then, and then just kept saying no, no, no, and asking for my keys. I needed to go and pick up my daughter, and was about to be late. I finally had to raise my voice and demand my keys for them to bring them, and then they "had to locate them." I would rather get a bad deal from somewhere else than deal with these people ever again.

mgmtgrad

18 de ene. de 2009

I wished I'd visited this site prior to my attempted dealings with Planet Hyundai.I live in OC, CA and found a 2004 Toyota 4WD truck I wanted with the right miles, year, options, color and etc. I work in the Business doing dealer audits, lease return inspection and remarketing for the banks that loan the money to dealers. I had a professional inspector from my company check out the car including using a paint meter to check for prior repair. I also got a CarFax on the one owner truck.So I did my homework and all along I was transparent with my dealings including faxing in a credit application and had copies of all current loan info, income and etc. Keep in mind they knew my occupation and my understanding of the system and had everything needed to write a deal.They started using word play over the phone and I had to remind them once again of my occupation in the business and told them "Let's both play strait up and make this happen or I'm not driving 8+ hours round trip to just to start the process".Note: I have successfully purchased 5 cars in the last ten years by pre-negotiating via, internet, phone and faxes with no problems; in fact it made the process less stressful. I've also sold a few cars this way with a perfect buyers satisfaction record. As I said I play it striat-up.After their assurance that a deal was done depending on the final details of out of state tax, title and etc. We were between $351 and $371/month with out the trade and they would not give a fair price on my truck unseen. OK, so I asked if I could keep it and sell it myself while getting a loan for the new truck. They agreed after having had my credit application in hand since the day before to help make the determination. Their truck had a $3000 higher Kelly Blue Book market value then I was paying and my truck had a NADA (National Auto Dealers Association) "TRADE IN" value only $500 lower then my payoff, so there was still room to fit my truck in the deal as a trade in with a slight increase in payments that were still in my budget and prequalification. I spent two tanks of gas, breakfast and dinner for the second driver and drove 8 1/2 hours round trip and they had not even ran my credit yet, but had been talking to me as if every thing checked out and was ready to go. Four very frustrating hours later I'm driving my own truck home because after spending 4 days negotiating the deal now after driving all the way there, they needed $2000 down with the same payments and acted like since I drove so far I would just roll over.They also lied about being able to swap out the liner of the truck I was buying, since I wanted to keep my carpet kit... it turned out to be a spray on liner that coating was too thick to fit my carpet kit in correctly and I spoke specifically of taking out the plastic liner to fit my carpet kit. Talk about ignoring the details and just saying what the buyer wants to hear just to get them on the lot even if the have to drive over 4 hours.I spoke with the GSM showing him on my company computer, one that has access to industry websites, links and passwords to standard industry valuation websites and tools used by dealers. He didn't like the idea of dealing with an industry insider that had the facts on screen right in front of him and was using industry terms and he killed the deal while lying about the loan to value being the issue.Funny thing is my current loan is paid ahead ($20 or so, per payment for three years) and I have a higher payment now then the new loan would have had, so it does not make sense that a bank would not write a loan for less principal and lower payments on a truck with 70,000 less miles.Nice waste of 2 tanks of gas and an entire day.

djteva

1 de sep. de 2008

I don't remember who I dealt with but it doesn't matter. They put me through 3 different person during the dealing process. I'm a very tough customer and can smell bad fish from miles away and boy it wasn't very far with Planet Hyundai. To make a long story short the first guy was nice, but when he couldn't deal with me so he forwarded to the next guy who was the biggest assh*le. This idiot didn't care about how much I can afford for a car or my goals. He just wanted me to close the deal right away. In the end they did give me a decent offer for a new 08 Accent. I told them i need to think about it. This is when they all gave me dirty looks as I walked out of the door. One of the guy made a smart comment that I wasted their time. This is the kind of experience anyone shouldn't go through at a dealership. It doesn't bother me because i already understand that alot of car dealers are the scum of the universe.

ronnie1200

26 de jul. de 2008

Stay away from this dealership if you want an honest deal. They will rir you off, plain and simple. My wife was sold the wrong car, not what she selected, and the salesman made this huge mistake. Not one manager dealed with us honestly in the 12 day period that followed as we tried repeatedly to rectify their mistake. Bottom line is this: they only care about making their numbers, rather than actually caring about their customers. Every single person that we dealt with lied to us, about every aspect of the sale, and financing that followed. You would be dealt with much more honestly at their sister company in the north, Centennial Hyundai.

brandenmurph

26 de ago. de 2007

The price I got was great I thought! I was toled that I was paying $14,300 for a brand new 2007 Hyundai Elantra and I was toled that they were paying off my loan on my trade which was fair. I owed about 3,000 on a 2001 Ford Focus with no problems and looked great. I did not have the trade with me and I was toled that I had to sign the contract before I left to go get the trade. The price on the contract was about $19,000 I was toled that it would all be cleared up when I handed over the trade and 19,000 - $3,000 is $16,000 and after you factor in taxes and fees that makes sence. What actually happend was just the oppisite they did not take off the $3,000 they only took off about $200 which was the taxes I had already paid on the $3,000 from the trade. THEY USE trickey wording and I will never make the mistake of buying from them agin! They took advantange of me being a first time buyer! "my parents financed the trade" and when I went to get the green slip I toled the finance manager how funny that trick was. "buy that point I had accepted it and did not really care" but the finance manager had the nerve to tell me being a certified nurse assistant that I am an IDOT and that I should never leave that job beacuse I an to stupid to do anything else! I was so mad not only did they take advantage of me but they had the nerve to tell me how stupid I am!

martyr703

23 de ago. de 2007

It took a full week for my 2006 Santa Fe to be LOOKED at after it was towed in because it would not respond at all while driving - not very safe to drive. During the entire week I tried to get the status of it and all I was told was that it hasn't been looked at yet _ then finally the last time I called I was told it was fixed. I drove it home and almost made it before the same thing happened again. Had it towed back again, was promised by everyone that it would be looked at the next day and they would call to keep me advised. No body called and when I called I was kept on hold twice for over an hour before I was hung up on.In short service is a very foriegn concept to the service department. I'm still waiting to hear if it's been looked at - On the secont trip back for the same problem it's been there 2 and a half days and counting - and still waiting for someone - anyone to tell me if it's even been looked at.

planethyundaisucks

18 de jun. de 2006

This dealer uses extremely deceptive advertising and sales practices to exploit and rip off customers. Dealer used bait and switch tactics, swapping out the test driven car with another lesser car after the deal was agreed upon. Sales Manager Joe was extremely rude and berating when this issue was adressed. Brand new car was sold with a known electrical problem, which they had no problem with. It took 5 weeks and 3 visits to the service department to get the issue resolved. Throughout entire process, dealership manager refused to take calls or address the issues in any way. Upon further research, I discovered that this company has had 44 BBB claims in the past 3 years, many of which were not resolved to the customers satisfaction. Planet Hyundai, despite the fancy showroom and impressive sales numbers, has by far the worst reputation of Hyundai dealers in the Las Vegas area. To anyone considering giving this place your business, I would say, do your research before hand, and buyer beware!!!