joryperkins

30 de oct. de 2016

I was very happy with everything at the dealership. Was lot better than expected. Consider the way I usually get treated from a dealership. They worked with me on exactly what I wanted.

ajoy024

28 de oct. de 2016

I love Hyundai of Metairie! I've never had an unpleasant buying or service experience there. This is the third vehicle I've purchased here. The gentleman in finance went above and beyond to help me with my questions! I'm very pleased!

ladydi5925

26 de oct. de 2016

Philip Agnew rocks! as I said on the previous page, he is got to be the best salesman at you Metairie location. I will continue to do business with him, and hopefully, send more business to him.

jstephens0

26 de oct. de 2016

James is great! very friendly and wasninterested in any needs I needed to get for my car. Real great dealership and I love the 2017 Elantra! Great buy!

pushpenstudios

25 de oct. de 2016

My time at Hyundai Of Metairie was one of my best experience in purchasing a car. I plan on visiting again and telling all my friends about this great experience. Thank You!

bberry0

25 de oct. de 2016

Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great.Everything was great.Everything was great.Everything was great.

adleybou

22 de oct. de 2016

Was a wonderful experience.and I would be more then happy to recommend this dealership to all my friends and family.The sales staff was very helpful and polite made me feel really at home.

ccwel

22 de oct. de 2016

As I stated earlier in this survey, I am completely satisfied with the sales experience and totally dissatisfied with the service department. I just called the dealership and the serviceman who lied to us about the SD card was Curvin (I don't have his last name).

lejunna.maryland

20 de oct. de 2016

Ljoyce was amazing And very friendly! She also knew more about the vehicles than i thought she would so i was indeed very impressed with her!

ashlynlemoine

20 de oct. de 2016

Jim helped us and was excellent. Explained everything and worked with us to meet our needs. Definatly will be coming back and recommending Hyundai of Metairie

shoulder.jericka

18 de oct. de 2016

I am a very satisfied customer and please with my vehicle . Thanks to Matthew Hollifield and Hyundai Metairie. I have already recommended Hyundai Metairie to a few of my family and friends.

William

17 de oct. de 2016

My wife and I recently purchased a used Santa Fe Sport from Hyundai of Metairie. I can't say enough good things about this dealership, our salesperson( Adam) or our overall buying experience. From the moment we walked in and were met by Adam we felt absolutely no sales pressure, which was a welcomed change from the other dealerships we had gone to. He was exceptionally knowledgeable about all the vehicles and was able to assist us in finding the perfect car that was both, what we wanted and in our budget. Surprisingly, the dealership was actually able to get us a much lower APR than both our bank or credit union by nearly points. This allowed us to buy a newer model with more upgrades than we thought possible. I purposely waited to write this review because I wanted to be absolutely sure that we would feel the same way weeks after our initial sale was completed and without a shadow of a doubt, we do. A week and a half after the sale I brought the car back in to have a couple of scratches and a minor imperfection on the front bumper fixed. The service department did an excellent job of making our vehicle look brand-new. Our purchase from Hyundai of Metairie was one of sheer pleasure and total satisfaction.

ragsinc

15 de oct. de 2016

QUALITY WITH SUPERIOR ENGINEERING MAKE THIS THE BEST OF 30 CARS I HAVE OWNED, AT 82 YRS OLD. DEALERSHIP OPERATES LIKE CLOCKWORK & IS BEST I HAVE ENCOUNTERED

maggiewoodruff2

14 de oct. de 2016

Joe was an outstanding salesman. He was very friendly and knowledgeable. Never a hard sell, but gave us all the info we needed to make a decision. He also made us feel like he will always be there for us as we enjoy the car for years to come.

PissedOff

13 de oct. de 2016

The service here has been deplorable. I took my car in Tuesday morning for a 7:55 a.m. appointment. They never called me to give me any type of update on my car. Later that evening I called to see if there was some type of status update considering they didn't bother to call me. As usual I had to call several times to get someone on the phone because the service department always goes to voicemail. I called back on Wednesday morning to get an update and was told that they hadn't looked at my vehicle yet, despite my 7:55 a.m. Tuesday appointment. Eventually they did call me back to confirm that it was indeed a dead battery (my car is only two years old. purchased the Sonata brand new). They then told me it would cost $300 minus a prorated 25% warranty. Literally the warranty dropped from 100 to 25 in a matter of two months (that's not the real definition of prorated, but I digress). I ask for some time to do research so that I can make the appropriate financial decision. I spend the day looking elsewhere. Yes, I can get a battery cheaper with a better warranty from AutoZone, but ultimately decided to remain with Hyundai given the complexity of towing a dead car to another location, putting in a new battery and taking it back to Hyundai for recall updates.Long story short I call again early on Thursday morning. You guessed it - I received voicemail again. I left a message asking that someone call me back to inform me about the warranty on the replacement battery that I was about to authorize. It is now the end of Thursday and no one has called me back. This is of course a trend. When I wanted to purchase the Sonata two years ago this location's staff hounded me (I still have the emails). But when I need service I get nothing.I most certainly will not take my car back to this location for service. That's if I actually ever get it back from this visit. It's still sitting on their property dead, because I can't actually get through on the phone to authorize them to move forward with the repairs. Why not staff the service department with someone to answer the phones, like you do the sales team? I guess service after the sale is not necessary.

kcadig1

4 de oct. de 2016

Sales agent was Nicholas Olsen and he did a fantastic job. Went above and beyond service expectations. He was very informative and walked me through step by step for every question I had

connie2

2 de oct. de 2016

The staff at Hyundai of Metairie were professional and very friendly. From the moment I walked into the door until I signed on the dotted line(s) everyone I met was extremely warm and caring and had a great attitude. I would highly recommend this dealership when looking to purchase a vehicle.

tiffany.anderson2006

30 de sep. de 2016

This is the best dealership I have ever been to. They care for their customers and they work very hard to meet our needs. Very friendly, very professional, very detail oriented.

mary.badeaux

29 de sep. de 2016

I WAS VERY PLEASED AND EXCITED ABOUT MY NEW CAR. THE SALESMEN AND FINANCIAL ADVISER WERE EXTREMELY HELPFUL AND CONSIDERATE. I HAVE BEEN DEALING WITH THIS DEALERSHIP FOR YEARS AND AM VERY HAPPY WITH THEIR SERVICE.

donaldjgriffin

29 de sep. de 2016

I had a great experience. I told Phil what car my wife wanted and what our budget was and he left and came back once with exactly what I was looking for. Easiest car purchase ever.

m_borden

28 de sep. de 2016

We were very pleased with the dealership from the moment we walked in. Every employee there was very helpful, knowledgeable and professional. We would definitely recommend Hyundai of Metairie.

cambelot7

28 de sep. de 2016

Although I like the car, I'm not satisfied because I didn't receive the vehicle that I chose and test drove. Something doesn't feel the same. Not a good business practice.

davin.thomas

22 de sep. de 2016

This is a great dealership to buy cars at. They always very helpful and make your experience a very good one. I have bought several cars from them in the past.

susu4u0o

21 de sep. de 2016

Overall my experience with Hyundai of Metairie was fairly good..John G. My salesman was very friendly and down to earth..No complaints in working with him..My only two complaints are that: 1)The manager (Mr. Rouse) was very pushy about having me finance through Hyundai when I was very clear about only financing through my bank..They eventaully gave me the price I wanted, but only after ultimately financing through them and later refinancing through my own bank in order to recieve the rebates..2) Once said and done they sent my paperwork to the wrong county..I was unable to purchase my tag within the 9 day time period (which was completely out of my control) and had to pay approximately $30 in fees due to their error..However, I did not call Hyundai of Metairie to let them know what happened (i figured just swallow the fees and be done with the headache of it) so I guess that portion of it was my own fault..

mprechac

20 de sep. de 2016

Excellent customer service. Process was very easy. Sales team and finance person were thorough and helpful. Would definitely recommend this dealership to anyone. Love my new car!!

michelledegroat

17 de sep. de 2016

Excellent service. Showed all features and helped set up. Offered to detail vehicle at a later time as it was raining. Was pleased with service.

kevin.roy.patrick

17 de sep. de 2016

There is nowhere that can beat their warranty. Adam went over everything with me, helped me with the Bluetooth, and everything else I can think of. It was the best experience I had at any dealership!

rholloway358rh

13 de sep. de 2016

After going there to test drive a new vehicle we didn't know that we would walk away with a new one. But we did. HAPPY

j12slovey

9 de sep. de 2016

The staff at Hyundai of Metairie went above and beyond to get me the car I wanted. They provided excellent customer service and were extremely helpful when I had any questions or concerns. I would definitely recommend them to my family and friends for their next vehicle purchase. Adam Meche is by far the BEST car salesman! I absolutely love my new 2017 Elantra!

treypmontgomery

9 de sep. de 2016

I worked with Adam Meche through the entire process. He was not only professional but very interpersonal. I felt comfortable working with him because he wasn't aggressive and he looked out for my best interests as a consumer and as a person needing a certain vehicle. I would recommend any and everyone to Adam and Hyundai Metairie because of their relentless work ethic and extreme customer service.

j.pujol

8 de sep. de 2016

Jim Braquet and Matt always go above and beyond to ensure customer satisfaction. They make you feel like family. Personally I wouldn't buy a car from anyone other than Jim.

lil69kitty

8 de sep. de 2016

Best experience ever. I have never bought a new car before but it came so easy with the right help. I would definitely recommend this place to others.

shelleym0

8 de sep. de 2016

I had said when I went in there what I wanted, what I could afford, didn't want to waste their time or mine and be there forever and I was able to purchase what I wanted, within my price range, very quickly.

lovesbbabies08

8 de sep. de 2016

I would recommend this dealership to anyone. The salesman I had was so informative and so down to earth and friendly. I was very pleased with the overall experience with my purchase. Great place!!

patrickellison23

8 de sep. de 2016

Bruce was great, he made us feel welcome and answered all questions for us. Will buy again because of Bruce! Please go see Bruce!! Great car buying experience !

alyoungx3

29 de ago. de 2016

I was in a time crunch looking for a new car to purchase and went into Hyundai on a whim. I'm glad we did, even though the first day Adam was really busy, he made time to take us on a test drive and answer every question I had. I returned to purchase the car that I had test driven the following Monday and the entire Hyundai team made the entire process of buying my first car effortless and easy. Adam was wonderful and I would recommend going to see him if you're looking for a car to purchase.

dharrington853

23 de ago. de 2016

Simply the best car buying experience I have had ever I will definitely be back couldn't imagine going anywhere else love the car hope to make another purchase soon thank you

vmyrtle

20 de ago. de 2016

Overall my experience with Hyundai of Metairie was absolutely amazing! A big thank you to Nick for setting me up with the most amazing vechile! I love getting into my car each morning and instead of dreading my monthly car payments I actually look forward to them! Thanks again!

gordonnatal

18 de ago. de 2016

This dealership is second to none. From the sales personnel to the service advisors and the service technicians. They are very honest and are not looking to overcharge the customers. We had a Hyundai Vera Cruz that was requiring repairs and we had the vehicle repaired and traded it on a Tucson. The experience was so positive we ended up purchasing a Hyundai Accent a few months later. I could not be more satisfied with this dealership.

Lynne Ann Fowler

17 de ago. de 2016

Extremely satisfied with Salesman, Nick. took time to explain and show me new cars to lease.I didn't purchase but did lease a new 2017 Sante Fe.

romalicemay

16 de ago. de 2016

Adam was one of the best and most respectful car salesman i ever encountered plus the facility was awsome and i would love to go back an visit any time.

mickman299

13 de ago. de 2016

Although there were many models and colors of Santa Fe on the lot we were unable to find the color we preferred. Our salesman checked and there weren't any available within 500 miles and there were none expected in from the factory. Evidently red is a popular color.

nnajand

12 de ago. de 2016

Overall a good experience trying to lease a car but the value of trade was very low relative to blue book value. I would try to value the trade in more realistically if I were them.

ebellone

11 de ago. de 2016

Good place to lease! Pricing is clear and terms are explained accurately when the cash down payment is discussed. The systems are explained using the small book as reference !

relpike

11 de ago. de 2016

Turned a bad situation with repurchase of my Hyundai Tucson into a very pleasant situation with purchasing a new Santa Fe. GM Brian, salesperson Jim, and service manager Mike were most helpful.

tocarra.jackson12

10 de ago. de 2016

Great environment would refer everyone that I know to go there when looking for a vehicle I had Bruce to help me and guide me through every detail about the vehicle and deciding which vehicle that I would would best fit me great service

keith.perdue

9 de ago. de 2016

Everyone was very friendly and any question I had was answered thoroughly. I would buy another car from this dealership. My salesman Long was a pleasure to work with.

Terri D

8 de ago. de 2016

My new 2017 Santa Fe had a computer update that was posted at the dealership. I was contacted by the service department right away and my car was serviced quickly and competently. I would like to Thank Mike Dugas and staff for such a great job. Matt the young man that worked on my car was a pleasant person to deal with as well as very efficient. Thanks Hyundai of Metairie

tonit0

8 de ago. de 2016

Had not purchased a vehicle in 11 years and had never purchased a Hyundai vehicle. I am very happy with my decision to purchase a Hyundai, Tucson.

EALBERADO1

8 de ago. de 2016

Great dealership that stands next to what they preach. Salesman was also very informative and helpful with my new car. Love my Genisis and would recommend the experience to everyone. Eddie

BB

5 de ago. de 2016

I posted a pretty bad review of Hyundai of Metairie and it lingered here for the past couple of days. I had no intention of changing it even after my car was fixed. I was that angry - and I was resolute in my decision to stay away from Hyundai of Metairie, but then I received a phone call to tonight from Mike Dugas asking me how my car was running. I must say Mike Dugas went out of their way to make things right. Mike not only fixed my car, but it was free of charge. One person in the service department dropped the ball and it had a domino effect. Just proves that businesses must have everyone on the same page to make things work successfully. We spend so much money on our cars. They are a huge investment! Thank you, Mike and Hyundai of Metairie for fixing this. Ill be back for my oil change soon.

dottiefinkelman

5 de ago. de 2016

I purchased my hyundai accent 2016 silver. The staff especially LONG Nyguen was very polite and courterios. He gave me everything I wanted. No pressure. Worked with me on a great price. I would definitely recommend LONG Nyguen to my friends for a new Hyundai.

alden.toca9

5 de ago. de 2016

My wife and I had a totally great experience at this dealership because we came in contact with people who care about many things besides selling us a new car . Adam Meche was our salesman and was a total professional , but more than that he is a caring all around nice guy .Good Job To All

susanlaumann

5 de ago. de 2016

Excellent experience from the moment I walked into the dealership ... no hassle, no pressure! Greeted by professional, friendly team that treated me like a person... NOT A SALE.. Hardest part of the deal was deciding what color car to buy in the Tucson line! Will definitely recommend Hyundai of Metairie to anyone I know in market for a new vehicle.

Kayla B

4 de ago. de 2016

Service is outstanding at this facility. I did not have an appointment and they were able to accommodate me anyway. I actually stopped by to schedule an appointment since I was in the area. My car was delivered in a timely manner and clean!! I highly recommend this dealership.

Wendy Duplantier

4 de ago. de 2016

I had the best buying experience with Hyundai of Metairie. I love my salesman Long Nyugen, he helped me with all of my buying questions and found the perfect car for me. If I ever buy another new car I will be looking for Long as my salesman again. I couldn't be happier.

Terri Davis

3 de ago. de 2016

Our experience at Hyundai of Metairie was wonderful. Nicholas O. was very personable and patient while listening to our needs in a vehicle. When choosing our Sante fe he was very informative and could answer all of our questions without hesitation. I have already recommended this dealership and Nicholas to family and friends.

No

2 de ago. de 2016

Horrible service department. They do not communicate with the customers and keep your car FOREVER. I had to keep calling and calling for information about my car and was lied to about the car being worked on. Im going on day 4 without a car and from what I could gather, the only thing wrong is the battery. Never again will I go to this dealership-- not even to put air in my tires. Stay away from Hyundai of Metairie.

Sheisted By Hyundai of Metairie

2 de ago. de 2016

Hyundai was once very professional. They have really dropped the ball over the last two years. I want to pay my car off and never deal with the Hyundai dealership EVER AGAIN. Worst customer service in their service department EVER. Avoid this dealership at all costs. Avoid buying Hyundai cars until they clean up their act. The 100,000 / 10 year warranty is classic bait and switch. Dont believe their hype.

aeje1963

29 de jul. de 2016

My decision without pressure it's nice to know a Salesman not breathing down your neck trying to force you to buy something you really don't want this been the best time in my life shopping at a dealership you all set the standard for house salesman should treat potential buyers

meg70072

28 de jul. de 2016

Love them. They made the process of buying a car simple. Every question I had was answered. I felt comfortable and welcome from the moment I walked through the door.

natalia0

23 de jul. de 2016

I very much enjoyed my experience with Hyundai. Like any car dealership they tried to get me to buy the car at full price but were willing to work with me when they realized I had a budget and had done my research. We reached an agreement on a price I was extremely happy with and we did it quickly. The cherry on top was that the car was then delivered clean and in perfect condition. As expected, but still nice when it comes through that way.

j.jwest88

23 de jul. de 2016

I love my new car everyone I worked with was very nice and helpful. And still are very helpful even after my purchase Thank you all at Hyundai of Metairie!! ?

fuzzarilly

19 de jul. de 2016

I went to every dealership in Metairie and I was treated the best at Hyundai. Long Nyugen was the best salesman that I have ever come across when looking to purchase a new car.

johnwren4

17 de jul. de 2016

Great service. We had a chance to check out cars we had in mind. I certainly will refer my friend to this dealership. You changed the minds of long time Honda owners.

gogocrawfish

16 de jul. de 2016

Satisfied courteous good experience will recommend you. Will consider you for my next vehicle. Will talk to people about you. Long and Mike Monteleone were very nice

bgburke1

13 de jul. de 2016

Dealership made this lease happen. After first meeting they came back with an offer that was too good to pass up.Will be back at end of lease.

jft172000

7 de jul. de 2016

Absolutely loved my salesman and the finance person was great too. Personality was very enjoyable and probably the best selling point in my eyes informative but not pushy

emeka527

5 de jul. de 2016

Mr.Bruce was a very nice and polite person he made sure that he took good care of me. He also made sure that I was pleased at all times. He worked on making sure that I understand everything that was going on for my first time buying a car. I thank him for everything he done for me.

hlorio

3 de jul. de 2016

My experience of buying a new Hyundai Elantra 2017 was very rewarding and comfortable. I was not pressured into selecting a color or style. Everything about the car was thoroughly explained and demonstrated.

sunshinegta

30 de jun. de 2016

I had a very positive outcome at hyundai. Everyone was friendly and professional and very knowledgeable. Keith is an awesome guy felt like talkn to a friend instead of salesman!

kim2s23

29 de jun. de 2016

Impressed from the time I walked through the door. I was greeted in a timely manner and was asked what my interests were in my ideal car. Then showed several vehicles which met my needs, from there I found the car I wanted.

maxgorrell

23 de jun. de 2016

Everything went as smooth as id hoped for and I left satisfied. I had a very helpful employee who was very knowledgable and kind. I was overall very pleased

yarbseven

23 de jun. de 2016

After deciding not to show up to a previously agreed to appointment on a Friday evening at 5:30, I received a call from the dealership on Saturday morning. I was laying on the couch watching ESPN's on-demand run of Muhammad Ali's fights and was not in the mood for spending the rest of my day at a dealership. After all, I had made a decision to delay the purchase for this very reason. I was asked if I would consider coming in Saturday afternoon. I said yes and arrived at the dealership at 2:20pm. Still dreading this decision, I was greeted very friendly in the showroom by one of the sales managers. He introduced me to a salesman (Keith Buhler). It took less than 2hours to decide on the purchase and sign the deal. WOW! I picked up the car the following Thursday, washed and with a full tank of gas. GREAT SERVICE! THANKS KEITH AND HYUNDAI OF METAIRIE!

vjlo

18 de jun. de 2016

We needed a new vehicle to replace my wife's ten year old Honda CRV (which had given us good service). My wife was pretty sure she wanted another Honda, with an upgrade in size. We looked at and drove the new Honda Pilot which seemed a little too large for our needs. We also drove the new CRV and similar size Fords, Chevys and Jeeps. A test drive in the Santa Fe sold us almost at once. It was quieter, more comfortable, and had a smoother ride than any of the others. Plus it was the perfect size - more roomy than the CRV but not like driving a large truck like the Pilot. Plus, you can't beat the warranty. We're totally happy with our purchase. If you're anywhere in the New Orleans area go to Huyndai of Metarie and talk to Adam Meche. You won't be sorry.

tassinsec

16 de jun. de 2016

This absolutely was the best car purchasing experience that I have ever had. The staff was efficient and courteous. I was extremely impressed with how quickly and easily everything was handled.

lowemcl306

9 de jun. de 2016

I am completely satisfied. I would recommend the dealership to everyone. The salesman was very courteous. He tried very hard to please me. Thank you.

neekielaw

6 de jun. de 2016

Every thing went fine. Easy process. Nice sales person. Good test drive. Good car. Got what I needed. Will recommend in the future to a friend.

bnichol

2 de jun. de 2016

I went to the dealership not knowing what to expect, since I had never financed a car before. Everyone at the dealership was so nice and helpful, and I left with the perfect car!

nolababy2675

1 de jun. de 2016

Everybody was friendly I would definitely recommend going to Hyundai of Metairie. Everything was great from the financing to the salesperson everybody was very friendly and was comfortable to work with

dbutler3253

14 de may. de 2016

The team did their best to service my wants and I was very impressed with the professionalism this team displayed.i will be returning as well as recommend others

rajahroberts

13 de may. de 2016

When I came i really didn't expect to actually walk out with a car that day, but he assured me he would do his best to help me. Customer service is everything to me, I would gladly give you all my business again and will send all my friends and family.

leslie.almaguer

9 de may. de 2016

I highly recommend Hyundai of Metairie. I wanted a specific model and features that two other area dealerships were unable to find or negotiate a fair price. Hyundai of Metairie found the exact car I wanted, negotiated a great price on my trade in and my new car. Everyone was professional and courteous and I love my new car! This is the second Hyundai we have purchased from Hyundai of Metairie and both experiences were excellent.

carneff

6 de may. de 2016

The staff was professional .I do not like the changes to the Elantra, The car is now larger, less sporty looking, The Sport model is no longer made, the smoothed lines now make the car look ordinary, the silver color is bland like every car on the road. I liked my 2014 Elantra sport much better than my 2017 model

glampard

6 de may. de 2016

I HAD A VERY GOOD EXPERIENCE DEALING AT HYUNDAI OF METAIRIE, THIS WAS THE SECOND TIME THAT I HAVE BEEN INVOLVED IN PURCHASING A VEHICLE FROM THEM.

vlad0

5 de may. de 2016

I came in to buy out my previous lease, but was presented with a much better opportunity to lease a new one. At first I was skeptical, but after reviewing the numbers it made much more sense to drive the vehicle I really wanted... So, it was a great overall experience.

tdonovan2

5 de may. de 2016

I wanted to down size from a Suburban to a smaller crossover. After test driving 5 different vehicles it was a last minute decision to test drive a Hyundai Santa Fe Sport. I wasn't sold on the brand and had some reservations. However, it was the quietest 4 cylinder vehicle I had driven and I was very impressed with the standard features available as well as the spacious interior room. The second seating is ample enough for my 6' 1" son, as well as it now contains a car seat for my grandson and still plenty of room available. The cargo area is extremely generous too. The icing on the cake was the pricing, 2017's were available, great financing, and out of this world warranty. The sales staff couldn't have been more helpful and knowledgeable. Hyundai of Metairie truly treats you like family.

bonnieduet

4 de may. de 2016

Jim & everyone at Hyundai Metairie La went out of their way to find the vehicle I wanted. Everything &more I was looking for! Very pleased with the price & new friends I have made there..

wterri28

3 de may. de 2016

The car is really nice and the price was ok but I thought I had a backup camera and sensors on the mirrors but overall the it's good.

vita6366

30 de abr. de 2016

Great Place to buy a car! Everyone was professional and helped to satisfy my personal needs in a car. I didn't feel rushed or pressured. I got a great deal and a great car!

lmartin7996

30 de abr. de 2016

Awesome ,Great ,Excited About the Experience ,Love My New Car, Nice and Friendly Staff a Thanks for Everything The Time I was there was helpful and friendly and they took the time to explain to me everything I needed to know

latinachic6

28 de abr. de 2016

My experience at Hyundai of Metairie was very pleasant. Everyone there was very helpful and friendly. I was greatly appreciated to have a great vehicle. I happy

ltm12b

28 de abr. de 2016

Everything was awesome , people were professional and cars are nicely kept on the lot, lots to choice from, and my car is nice really enjoy it..

dawgcop

28 de abr. de 2016

Very friendly staff and no high pressure salesmen.. They asked us what we wanted and what we could pay and made the deal happen. Very happy with the entire experience!!!

jcrumb0

26 de abr. de 2016

Quick and easy, just the way I wanted it. This is our second vehicle we have purchased from this dealer. I would recommend this dealer to others.

tw3460

24 de abr. de 2016

This is my second auto from this dealership. Everyone is very helpful. I take my vehicle here for service as well. The service department is fast, good and my car comes back clean. I love the service.

ccfarmer1708

17 de abr. de 2016

I was very satisfied with the purchase of my new Veloster. My salesman was very thorough and answered all my questions. Everyone was very helpful and attended to my every need. The overall experience was great!

lensbiz3a

15 de abr. de 2016

I just went there to inquire, then i came home with a brand new elantra. thanks guys! thanks John! i will definitely recommend this company.

jaybird1428

15 de abr. de 2016

SALESMAN WAS VERY NICE AND KNEW HIS PRODUCTS. HE KNEW WHAT WE WANTED AND WORKED HARD TO GET US THE VEHICLE WE WANTED. DEALERSHIP WAS VERY CLEAN AND EVERYBODY WE CAME IN CONTACT WITH WAS VERY FRIENDLY TO US. JOHN G.(SALESMAN) IS VERY GOOD AT RETURNING SOME TEXT MESSAGES WITH ME WITH A LITTLE SITUATION I AM HAVING. EVEN ON HIS DAY OFF!!! I WOULD RECOMMEND JOHN G. OR HYUNDAI TO MY FAMILY AND FRIENDS TO PURCHASE A VEHICLE

Lildebbie65

15 de abr. de 2016

I am very happy with my 2016 elontra I told them what I was looking for and Jim had it all gassed up and ready for me to take ownership

letsshopjanet

14 de abr. de 2016

Jim Braquet was the most pleasant salesman I have ever encountered. I have brought many new cars but this was the best experience I ever had. He is one TOP SALESMAN> Better hang on to him

epst0773

13 de abr. de 2016

Bless God ! Had great day at Hyundai of Metairie it's a great place to purchase your next vehicle, no fast talk , no hassel, no promise that wasn't kept.

daniterral

10 de abr. de 2016

My salesperson was very knowledgeable and helpful in purchasing the car he made this a very pleasant experience And work with me to get the deal done and closed quickly I would recommend this dealership to lots of people because I had a very pleasant and relaxing car purchase the experience

bendew30

10 de abr. de 2016

I expressed what I had already researched and wanted. I received exactly what I wanted and in a very timely manner. In less than 2 hours I had picked out my new Sonata Sport, taken a test drive, signed all papers, purchased a basic extended wrap warranty for a total protection of 10 years or 100k miles and left with the car ready. Picked it up early the next morning with the keys waiting for me at the counter and car parked in the front. Great experience. Much appreciated!

toto304

8 de abr. de 2016

What nor to be said except THANKS for being there!!!! Glad to have Adam as my Salesman I must apologize for forgetting the other gentleman's names but they were all very professional and friendly making me feel I WAS THEE CUSTOMER.

khh.teacher

8 de abr. de 2016

I felt totally comfortable with the salesperson and never felt pressured. She made sure she met all of my needs and was considerate of the limitations I had on my finances. I appreciated that she was warm, welcoming, and easy to talk to. This is the second time we've bought a car from her!

chiovy

6 de abr. de 2016

Since we were previous Hyundai owners we knew exactly which make of vehicle we wanted to purchase. It was just a matter of picking the right one. Our salesman was exceptional!!!! Our sales experience was (believe it or not) a pleasure. The finance department actually saved us some money with the financing (actually qualified for 0%). My husband and I were so pleased with our experience. I can't wait to come back to purchase my new Santa Fe (hopefully next year). We will definitely recommend Hyundai of Metairie to our family and friends. Kudos to you and keep up the great job!

ttamaradurant

6 de abr. de 2016

I had a great experience at this dealership. I have gone there before to have my old car serviced. I will continue to be a customer there.

satherdest

6 de abr. de 2016

I was very pleased with my experience here. I knew exactly what I wanted and was very pleased with the financing options available. I will buy my next car here most likely.

ragardne

6 de abr. de 2016

Thank you for the positive experience during my first Hyundai purchase. The only nuisance was the length of time between deciding on final terms and the paperwork.

chanwrg

2 de abr. de 2016

Hyundai of Metairie exceeded my expectations by personalizing my experience. Due to being burned by a previous dealership, my expectations were quite high. Jonnell determined my daughter's needs and presented the perfect vehicle. This was definitely a WOW moment. Great Job!

schockmichaela

1 de abr. de 2016

i had the best experience with purchasing my first car. no problems and staff worked with me on any concerns i had. I definitely recommend this dealership

williams.derrick77

31 de mar. de 2016

I was very pleased with the staff and love the vehicle. I'm glad I stop by Hyundai was the best thing I've ever done...

cpelman1971

29 de mar. de 2016

Jonnell Martin was a great sales consultant. She was not pushy. She was very friendly. She provided us with a lot of information. She bent over backwards to help us in every way possible. I highly recommend her for employee of the month.

adrmariehum

29 de mar. de 2016

I am very pleased with my service at Hyundai. Adam and the rest of the team worked very hard to get me in my brand new car

devon.musician

28 de mar. de 2016

I came back to the dealership at meast 4 times. The wait time was crazy. They also ran my credit over and over and came up with different APR that was higher every time. If I wanted the vehicle This was what I was left with. That was a mess. I was originally told iCloud get financed at 4.19% and somehow after an entire day was left with 5.99. Don't know how that happened.

shelby.compton14

25 de mar. de 2016

Very nice and easy going salesman. I didn't feel pressured. I also didn't feel ignored. Thought the atmosphere was very nice. I have already told family about the location.

lisaleblanc

25 de mar. de 2016

Leasing agent did a good job , worked to address our needs and requests. I enjoy the vehicle and feel as though it is a very good car for my needs. Thank you

88shelle

24 de mar. de 2016

My experience with Hyundai, went pretty smooth during the deal. The salesman was a very big help for me. Every one that I came in contact that day was very helpful.

dbanks0911

23 de mar. de 2016

I loved my salesperson,Nick Pontiff..VERY NICE,EDUCATED ME ON FEATURES OF MY CAR AND CARS I MAY WANT IN THE FUTURE..OVERALL,EVERYONE TREATED ME AND MY SON WELL!!DEFINITELY GOING BK TO SEE IF I CAN REFINANCE AND GET INTO THE 2017 HYUNDAI ELANTRA ONCE I GET MY CREDIT SCORE UP

sparra0

21 de mar. de 2016

My experience at Hyundai of Metairie was great. My salesman,Nick was wonderful. He was super friendly and helpful. I am happy with my purchase and the service I recieved.

derrionlovick

18 de mar. de 2016

Thank you and it's very nice and I would always recommend people to come to their place of business they were really helpful. Everyone who works there is awesome.

lorimmckernan

18 de mar. de 2016

My sales personal was fabulous and so was Matthew hollifield the finance manger. Neci worked hard to get the pricing I could afford. My only problem has been someone getting back to be about the scratch on my hood and my rim being scuffed up. I feel if I was purchasing a brand new car it should be in perfect condition.

mrbahall

17 de mar. de 2016

Car Salesman can be very aggressive at times. But Mr Barquet was very patient with me. I know at first I was hesitant. But he stood there with me and my family to help me along the way. Thank you Hyundai staff. I'm really excited about my purchase. I will be back.

genes61vet

11 de mar. de 2016

WAS VERY PLEASED WITH SALE PERSON VERY KNOWLEDGABLE OF VEHICLE.SHE WORKED WITH US TO WHAT WE FELT LIKE WAS A FAIR DEAL.HOPE TO HAVE FUTURE BUSNESS WE HYUNDAIOF METAIRIE

johnwmeeks3

11 de mar. de 2016

Staff was very knowledgeable and very professional , I was in and out a reasonable time , the information on vehicle and on purchase was provided was excellent .

shauna.rappold

11 de mar. de 2016

I am very happy with my Elantra. Perfect car for me for the time being. I look forward to leasing my next Hyundai in three years. Jonell was very friendly and helpful. I would definitely lease another car from her.

normamason59

11 de mar. de 2016

The staff was very nice and professional. I would definitely come back to the dealership. The dealership was very clean. Great variety of cars/colors to choose from.

wrwedd13

11 de mar. de 2016

The service at this Hyundai was fantastic. I am happy with my vehicle and all it has to offer. I am more than happy with everything from my payment to the quality of service. This place is a great place with great people.

butchdore

11 de mar. de 2016

One word 'Disappointed'..after missing a days work and being so excited of getting my life started over and starting to rebuild my credit and then to walk in and find out theres a misunderstanding over a down payment and not able to get car without hurt me

kkkhoward26

11 de mar. de 2016

I had an wonderful experience at hyundai. Prior to coming to hyundai, I previously visited another dealership and I was not pleased at all. So I knew right off back that hyundai was the place once I was approached after exiting my car. I dislike going into a place of business and have to look lost in order to be greeted. So for me to be greeted upon arrival, I was very well please.

hmcreations2

10 de mar. de 2016

This is my second experience with Hyundai and it was excellent. Your reps are always polite, funny and efficient, and they don't talk down to female customers, as I've experienced with other dealerships. John Gomila asked about my needs and budget, and showed me several options. He also explained the benefits of leasing, which is the path I chose.

BHILL0

16 de feb. de 2016

Jim is a great guy snd I would recommend him as a salesperson to anyone. Very knowledgeable and friendly. I will buy my next car from jim

PIMPMINISTER1981

5 de feb. de 2016

Would go back if I were to purchase another vehicle. Went beyond what they should have to help me with the purchase of a vehicle.

EALBERADO1

1 de feb. de 2016

My experience at Hyundai of Metairie with Long Nguyen, his manger and the finance manager was perfect. The other cars I looked at with Hyundai were Lexus and Acura but because of Longs hard work and determination I am now driving around in my new Genesis. We had some challenges but we were able to work through all of them and I will be sending some future potential customers to Long in the near future. Also reached out to three current owners of Hyundai vehicles that all had wonderful things to say and helped me feel very comfortable with my decision. Thank you again! Eddie Alberado

RPOELMAN

27 de ene. de 2016

Love the staff and the way they talk to you when leasing a car. I felt very comfortable and no one tried to over look my needs and just get me into anything - we looked for two days before I made my decision.

ARTAYABUA

23 de ene. de 2016

Hyundai of metairie is fraudulent! They very clearly knew there was something going on with the car I purchased and didn't tell me. Now I'm on the hook for a car I don't want and don't even have. I returned the car to the dealership because I was uncomfortable in it. I see now the action being taken on it is to just wait and strong arm me into a fraudulent purchase! Don't purchase from here, you'll be disappointed. If the deal you're getting seems too good to be true it probably is!

JOLIE.SAPUTO

21 de ene. de 2016

I just recently bought a new Hyundai Tuscon. Overall I was very pleased with the service and my sales representative. Word to the wise: do your research, know what you want, and stick to it. The finance department will eventually give you a fair price; however, be willing to walk if you don't feel they will. It took over 3 hours of negotiating to finally get to the price I wanted. Also, know your interest rate. They initially told me 2.99 and when I told them I was going to check with my bank they came back within 5 minutes with 1.99 and blamed the difference on the new year (I bought my car on the 6th). The following day when I actually went to purchase my car they had upped it to 2.19 and again blamed the fluctuation on the new year. Other than that, it was a good experience; they worked with me and found the exact car I wanted and for the price I was willing to pay.

WRFONTENOT

21 de ene. de 2016

I had the best experience at Hyundai of Metairie. They appreciate their customers and provide top notch customer service. I went to Hyundai of Metairie to buy a new car and left with a beautiful 2016 Hyundai Sonata. Keith and Brian were extremely helpful making sure I got the right car at the best price.When you purchase a car at Hyundai of Metairie the service doesn't stop after you sign the papers. They made sure the car was fully detailed, inspected, and provided a full tank of gas. When I received the car Keith sat down and went over every feature and function the car had to offer. When shopping for a new car go see Keith and he will put you in a great car!

Terrell

15 de ene. de 2016

John was my initial contact. There was a bump or two in the road, but in the end, we all benefited from this deal. After all the horrible stories that you hear about salespersons, you would think that they were all cut from the same cloth. Not so! My car runs and performs well. The time will come when we will purchase another vehicle. When we do, this will be the first stop and more than likely, he will get the opportunity to repeat his fairness. The offers that were available to me from this dealership were all presented to me resulting in a better deal for me. Thanks John, thanks to Hyundai of Metairie!

WOLFFDLB

13 de ene. de 2016

The people that work at Hyundai of Metairie are committed to customer satisfaction. Everyone is friendly and very helpful. They are knowledgeable and don't try to over sell. There wasn't any aggressive pushiness sometime encountered by car sales people. It was a very enjoyable car buying experience.

Bill Fontenot

13 de ene. de 2016

Hyundai of Metaire went above and beyond to make this the best car buying experience! I went to the dealership to buy a car and left with a beautiful Sonata Limited. The entire buying experience was easy and painless. Brian and Keith went out of their way to ensure complete satisfaction. When you enter the dealership everyone makes you feel welcomed and comfortable. Keith was happy to show me all cars that would peak my interest and he was able to answer any and all questions. After I purchased the car, he showed me all the features and made sure I got the most out of my new purchase. I highly recommend you visit Hyundai of Metaire when purchasing your next automobile!

CHADMDABNEY

12 de ene. de 2016

The Sales person was very helpful, and helped me find the right car for my needs. I wiil definitely recommend this dealership to someone who is looking to purchase a vehicle.

LJMOUCH01

7 de ene. de 2016

This is the 2nd vehicle I have purchased from this dealership. I will consider this delaership for future Hyundai vehicle purchases as they have been consistently easy to work with.

DUKEMINTON

3 de ene. de 2016

great dealership. fast friendly and will take the time to show you everything that you need to know about your car. I am sending my parents over!

DHOLMES1

1 de ene. de 2016

As this was my First time at a Hyundai Dealership, my experience far exceeded my expectations! For SERVICE BEYOND THE STARS, I RECOMMEND Hyundai of Metairie!

MCHAPMAN0

31 de dic. de 2015

I just shared my experience in the survey, sorry did not know I would be asked again..... 10's all the way, everyone was awesome, my salesperson, was the best..... Please go read my survey submission.... Happy New Year.....

JJ3281

31 de dic. de 2015

We purchased an Elantra a year ago. Unfortunately that vehicle was deemed a total loss after an accident. Because of our previous experience, we had no hesitation about returning to Hyundai of Metairie. The employees are friendly & knowledgeable & helped make a difficult situation easier.

1.FOREST

31 de dic. de 2015

I am very pleased with my purchase! Great sales people who are willing to negotiate the best deal for you. Thank you Hyundai of Metairie!

FRANK.CATALANOTTO1

29 de dic. de 2015

Everyone I dealt with was professional with me and I felt no pressure to purchase the Tucson. The sales person really heard what I said and worked to make the sale happen.

LONNYD81

28 de dic. de 2015

I would definitely shop at Hyundai of Metairie again getting into a new vehicle was so easy and fast other dealerships I have been to seemed like I was getting a run around and would take up a whole day for the outcome to be no or you can with certain circumstances high interest rates etc Hyundai was not anything like that I am satisfied thank you guys

MORGANGABBY30

22 de dic. de 2015

I had a very pleasant experience. Will definitely be back for another. I will ask so be referring other people to this dealership as well. Everyone was so friendly & personable.

CAITRINREILLY

22 de dic. de 2015

This dealership was highly attentive to my needs and helped me easily navigate leasing my first car. I was quite nervous and they made everything easy to understand. They were great and I love my new car!

HEIDIHO0715

13 de dic. de 2015

All employees we met were so professional! Adam explained how everything worked, and even though I had to get my fiancee to chemotherapy, he told me to call him anytime! My total experience with Hyundai was unreal!! Never felt so informed and satisfied with everything relating to my beautiful new Elantra!!! What was truly sweet was many employees came out and talked to my fiancee who is going through chemotherapy and radiation. All I can say is Thanks again!!!!

ARODRIGUE317

10 de dic. de 2015

Both of my salesman were excellent. They didn't push me to try and buy a car and got me what I was looking. I would definitely recommend Hyundai of Metairie. Much better dealership than the one one the West Bank!

LEWIS_ROLANDA

7 de dic. de 2015

THESE TWO REALLY WORKED WELL TOGETHER AND ASSURED THAT I GOT WHAT I WANTED AND THE BEST DEAL EVER I COULD'NT THANK THEM ENOUGH I GOT MORE THAN WHAT I ASKED FOR, AND I CANT COMPLAIN.

RYAN.SAUCIER

3 de dic. de 2015

Hyundai of Metairie is an excellent dealership. I would certainly recommend it to anyone. The quality of the vehicles are matched by the quality of the staff.

SUNSHINE052

2 de dic. de 2015

One of the best experience of buying a new car. I got every feature that I wanted and them some. I feel very safe and comfortable.

RPORTILLO

1 de dic. de 2015

Professional, very detailed, n not pushy. We'll definitely think about another Hyundai vehicle in our future. We are very pleased w our purchase n enjoy it.

BADAMS88

1 de dic. de 2015

I'd recommend Hyundai of Metaire to anyone in the market for a new car. The service was excellent, and working with Keith Buhler was very pleasant.

Anybody

22 de nov. de 2015

Jim Braquet and his manager Derrick are the great!

Jillcangelosi

20 de nov. de 2015

The best sales person I've ever dealt with is Jim Braquet. He is very knowledgeable and friendly. Also, when I bring my car in for an oil change the service Dept is very willing to do whatever it takes to get me in and out.

Charles M

20 de nov. de 2015

What a great place to buy a car from the salesmen Jim to the Management! We have purchased many cars and SUVs from here nothing bad to say!

Troy Rose

20 de nov. de 2015

My name is Troy Rose I am a local sales manager in the containerized freight business, being I'm in sales I rely didn't know what to expect when I met with Jim, to my surprise the negotiations when extremely well, a whole lot easier than I anticipated and I feel I made a great deal! working with Jim and Brian was a very stress free experience and I would recommend this dealership to all of my family and friends. I ended up purchasing a Elantra for myself as well as one for my daughter, I now have just over 95,000 miles on mine and it nor my daughters has ever seen the shop other than normal maintenance. This is a class act dealership, if you decide on a Hyundai this is the dealership that I recommend!!! Tell them Troy sent you LOL.

SMGENDUSA

20 de nov. de 2015

THIS WAS THE MOST PLEASANT BUYING EXPERIENCE I HAVE EVER ENCOUNTERED! THE STAFF , ESPECIALLY MY SALESMAN JIMMY WAS SO FRIENDLY AND HELPFUL . I WILL BUY FROM THEM AGAIN AND AGAIN AND WILL RECOMMEND ALL MY FAMILY AND FRIENDS.

KAE6511

13 de nov. de 2015

Thank you Ashlee and all all of the Hyndai of Metairie staff for providing excellent service and getting us out of our old car and into a brand new car. We really felt at home and appreciate the great service and how we didn't feel pressured to buy anything. We also appreciate Ashlee taking the time to listen to us to get us a vehicle for what we were able to afford.

STEVENREFFIT

9 de nov. de 2015

One of my good friends bought two cars from Hyundai of Metairie. After having so many problems with my Cadillac I decided to give Hyundai a try. Their warranty is second to none and I was able to negotiate the price to the price point I wanted. So far so good and I enjoyed working with the sales reps. Not to pushy!

Antonio

7 de nov. de 2015

Purchased a new Santa Fe Sport from Charles Kreher. He was extremely patient and helped me through the process. Took time to explain options and best deal.

KAITLYNPALMER

4 de nov. de 2015

This was my first time buying a car! The process couldn't have gone smoother! Everyone was polite and very helpful. I will definitely be recommending this dealership to my friends and family.

GRANDMARYOF2.BABIES

27 de oct. de 2015

I was very pleased with my sales associate, Nick Olsen, and finance person, Matt Hollifield. I do not remember if the maintenance schedule was explained to me, so I was not sure how to answer that question. I am very disappointed about the small flaw in the factory paint job and the idea of having someone try to fix it, even though the manager I spoke to was very positive and helpful.

MABSTR5

25 de oct. de 2015

Very nice, polite, and friendly salesperson and would not mind him being my grand son in law if any of my grand daughters were available

JANICEHOYLE83

23 de oct. de 2015

This dealership would be rated 5 stars. A real pleasure to do business with where everyone seems genuinely interested in the customer being fully satisfied.sfied.

ALLMENANDAGIRL

21 de oct. de 2015

This is my third Hyundai and I've had the greatest experience ever. I told my salesman just what I wanted and he worked with me and delivered just that. He did not try to push me on to another vehicle, he made sure he new what I wanted and he delivered. It was truly a blessing working with Adam. I will recommend him to all my family and friends. He really know his stuff and I appreciate him sharing what he knows with me. Adam is my dark knight and he always worked in my best interest.

GILLBRAN

17 de oct. de 2015

Great work in time managing.Was very impress with the professional way of getting the customer in and out with with comfort and precision.they were very proficientin mannerism and making you feel comfortable

BROUSSEAULUCINDA

13 de oct. de 2015

We had a wonderful experience at Hyundai of Metairie i would recommend my family members to go check them out if they are looking to purchase a new vehicle

ROBERTSONMRPC

6 de oct. de 2015

There was some trouble procuring the correct car for a dealer trade which resulted in additional time. Part of the problem I believe was the other dealer being closed and the staff at Hyundai of Metairie wanting to close the deal. The experience overall was still pretty good.

HDB8

30 de sep. de 2015

The treatment I received was exceptional. Jim Braquet went out of his way to accommodate my request for a particular vehicle that was not at the dealership. It was delivered and picked up in less than 24 hours. Jim explained everything about the car very thoroughly and I helped me setup more than just the bluetooth.

GWENM0

29 de sep. de 2015

I would recommend the dealership and my sales person Phil McKinzie to everyone. It was the most pleasant experience in purchasing a vehicle I have had.

PAIGE.MOCK

28 de sep. de 2015

Overall a great experience. I highly recommend Hyundai and Hyundai of Metairie! Large selection of cars, and a team that is there to help you choose the best fit for you. This was my second purchase from them. The Hyundai products and warranty can not be beat.

ALBRIELLEMYERS02

27 de sep. de 2015

Enjoyed my experience and im happy with my car. The staff was very friendly. I would recommend this dealership to anyone looking to purchase a great car.

DGEISER

23 de sep. de 2015

Jonnell help me and showed me everything I needed to know. great sales lady. I would recommend her to anyone She explained everything to me when I test drove the vehicle

TRIPLE6QT

22 de sep. de 2015

Have had a very pleasant experience thus far with this dealership. All of the personal has been very helpful and I'm satisfied with my purchase

ASHONTE.FRANKLIN

21 de sep. de 2015

Nick was great. Very professional. Not too pushy. Did everything he could to meet my needs. The managers were great too. My first time enjoying the cat buying experience. I love my new Hyundai genesis.

M.NIDES29

18 de sep. de 2015

Good experience all around. I would come back to buy another car and refer other people here. They work with you and make sure you're getting what you want and need.

SARA72720

10 de sep. de 2015

All I can offer is: What a great TEAM!! We went to Hyundai first, then to Kia and then to NissanWe bought a 2.0T Ultimate. Not only was Phil and Chuck great but Jason went over and above to find the color combo that we wanted keepin us away from Kia. We feel very comfortable with the entire dealership, and after a week we are in love with the Hyundaiinside & out. Thanks to allSarah & Jude Trahant

MSHANKTON

9 de sep. de 2015

I was greeted promptly when I walked in. Everyone was very friendly. My salesperson Nick was AMAZING and very knowledgeable. Even the manager and general manager came out to meet me. It was the Best car buying experience I ever had!

CSILVA0

8 de sep. de 2015

Little disappointed with trade-in but overall very satisfied. All were very cordial and interested in making me happy. No qualms about recommending the dealership in the future.

laurie

8 de sep. de 2015

I had a 10:00 appointment to have my passenger seat and drivers seat repaired. I spent 6 in a 1/2 hours in the service department. Horrible just horrible.

VIRT

1 de sep. de 2015

OVERALL VERY SATISFIED, EXPERTISE IN WORKING WITH PEOPLE. I WAS VERY SATISFIED WITH THE HANDLING OF MY FINANCIAL MATTERS. ACOMMENDATION UNTIL MY CAR WAS DEALIVERED TO THE DEALERSHIP.

HAPPYPASTOR

26 de ago. de 2015

Brandon was amazing, great and professional sales person. I really appreciate his help, kindness and patience. He always was quick to respond to my request.

STEPHANIEPASCHAL10

24 de ago. de 2015

They are Very Professional and easy to work with. They help you meet your needs with a car. I will definitely recommend customers to them.

Marti

23 de ago. de 2015

I've been in for service quite a few times and it's been great every time. Kristen was a big help and made me feel comfortable about what was wrong with my sonata and what was covered under warranty!! I got a call from her within an hour with the diagnosis and what it was gonna take to fix it !! Oh and she even washed my car for me !!! Love this place and will do more businesses with y'all in the near future !!! Thx again Kristen

SANDIPUZZIO77

21 de ago. de 2015

Excellent service a vey comfortable and satisfying experience.would definitely recommend this dealership and the salesmen that helped me to all my family and friends. Will bring my car back to the dealership for servicing.

CIDALKIMOS

20 de ago. de 2015

I received more than what I expected. The service was great and the employees were very helpful in helping me choose a new vehicle up to my standards.

NBERGIN

14 de ago. de 2015

I was given great service and attention and an excellent price for the Santa Fe. I had a great experience and have already recommended the dealership to another family member

LYNELLBUTLER504

11 de ago. de 2015

I had a great experience there,My Mom and I talked about how everyone there were so nice and friendly.They made us feel so welcome and comfortable.

ELIZA.WEBRE

7 de ago. de 2015

I had a great experience with this dealership. The staff went above and beyond to make me and my family feel welcome. I was not pressured in any way to buy anything that I did not want. Originally I went in to look at four different cars. Out of all 10 different dealerships that I shopped at prior not at a single one did a salesperson ask me my driving habits. Not till the last one which was this dealership. One of the more surprising but enjoyable part of my experience was: I was actually talked down a model not up due to what I wanted in a vehicle and my driving habits. My salesman wanted me to be happy with my purchase and not to spend more then was necessary for my needs which to me is a mark of a good true salesman. Not often can anyone say that you feel like a salesperson is being honest with you. They even worked with me on the price some since I could not go over a certain amount for my note every month. They worked with me until we could come to an agreement and the icing on the cake for me at least was the fact that I would not make the deal unless I had a spare tire not the tire repair kit (huge difference). They had to order the spare tire kit but it was already installed as of yesterday. It was an exact week from the date of purchase. It could have been installed sooner had it not been for my schedule. I can say that they worked with my schedule and had me in and out of their service center extremely quickly. My appointment was for 1:20 p.m. and I left in my vehicle at 210 pm. I had a prior appointment at 330 so they made sure I was able to make it. I don't think I can say enough good things about this place but I definitely would recommend it to family and friends. Ironically due to my experience my own father might be buying a Hyundai shortly. I would however strongly recommend an appointment it does seem to streamline the process quite a bit. I also shopped for over 6 months prior to this purchase. A side note for females: due to previous experiences at other dealerships and prior purchases I have usually been made to feel dumb or treated as dumb due to my sex. Not only was I not treated like that but was told how well informed I was and that I must of done alot of homework. Even the service personnel make you feel like family at this place. Again I highly would recommend this dealer ship.

JORDANMENDEZ205

6 de ago. de 2015

Great and hassle free experience leasing my genesis. Dealership did everything I asked after trying 5 different dealers. Joshua in the Internet department replied back and answered all my questions before I came in.

NATASHAPOLANCO1

5 de ago. de 2015

I ALWAYS leave happy! These guys are the best, took care of me and made sure I was satisfied with the car...I was difficult but they worked with me and now we both are happy. Thank you

CCOLVIN45

31 de jul. de 2015

Could not have been better. Went as smooth as possible. Had worked with salesman before and knew him well. Deal was made and loaner car until delivery.

TETELLE504

28 de jul. de 2015

By far the best experience I have ever had buying a vehicle. Everyone there is friendly, very helpful and awesome to work with. Definitely would recommend anyone who plans on buying a new vehicle to go to Hyundai of Metairie

RODIRICK.VS

24 de jul. de 2015

Quite an experience educatwd thoroughly along the way by my salesperson who did i say was very patient and understanding with me. He assessed my needs.

NILLYRETHL

22 de jul. de 2015

excellent service and make the customer happy with the attitude and big smile that hyundai has for us. So I am happy to tell my friends about hyundai and the great experience that I had.

ASHLEYGIBBINS

20 de jul. de 2015

Everyone at hyundai of Metairie was fabulous. Being a single mother makes things like buying a new car very complicated. Each staff member was patient and helpful. my son gave majority of hyundai employees a super hero name, in the times that him and I have been back everyone asked about him . As a mother it's impressive to know that my son made an impression on them.They also made an impression on us. I will forever be grateful for their help and sincerity for all they have done.

JUSTINCALAME78

15 de jul. de 2015

I really enjoyed my experience with Hyundai of Metairie. They were attentive in all my needs and helped me get the vehicle I wanted. I would highly recommend it to all my friends.

ERIKAGWRIGHT

14 de jul. de 2015

This is the second time I bought a car from Hyundai of Metairie. Phil M. helped me and was very easy to talk to. I think he is a great employee.

CHAVONMONIQUE

14 de jul. de 2015

My experience with the dealership was awesome. They made sure I got exactly what I wanted, at the price I wanted it for. My sales person "Long" was very knowledgeable and made every attempt to get me satisfied. I greatly appreciate your time and afford Long, and thanks again for TS. Also, thanks to the guy behind the glass who continued to work the numbers for me. I am very happy with my new SF. Thank you!!!

Ziggy C

14 de jul. de 2015

Avoid bringing your car in for service here. Kristin is my service advisor and she NEVER returns calls, disregarding the promises she made to do so. I had my car "fixed" a month ago and had to wait 5 days for a part. Now 2 weeks later, I am still having the same issue and the excuse for that was "Oh it's a bad part". So now I have been without my car for over a day due to their error. I called for updates and no one could help me. Mike in the service department was EXTREMELY rude when I spoke with him. Kristin told me she would call me in the morning with updates, it is now just past 1PM and still haven't heard a word about my car. When I did finally hear from her, a little after 1:30, she still did not have an update. IT DOES NOT TAKE 6+ HOURS TO DIAGNOSE THE PROBLEM. I have been a customer since 2010, but NEVER again will I go back.

NKRICHAR

13 de jul. de 2015

I went to the dealership numerous times when trying to decide what car to buy. I was never pressured to talk numbers and that was refreshing. I worked with two salesman who came to help me whenever I dropped in without even making an appointment. Thanks for fitting me in! Once I decided what car and color and package I wanted they did everything they could to find it and pay the price I wanted. I really appreciate the hassle free environment for a great quality car.

CQ161560

2 de jul. de 2015

Hyndai Of Metaire is awesome ,Make sure to go see Matt Holifield and Johnell .They took amazing care of me ,my first dealership car, sell .No pressure ,honest and friendly .Car runs great fits me perfectly rides really smooth.My entire family will be a hyundai family soon !

Pleased Tucson Owner

13 de jun. de 2015

Michael Murrell is so pleasant and informative. Ever time I come to get my care serviced he makes me feel like he is rolling out the red carpet for me. The whole service team is wonderful. The waiting area is great. Good coffee and fresh fruit. Clean bathrooms. What more can you ask for

Tim of Metairie

21 de may. de 2015

I purchased a used Hyundai from different dealer however the air bag light came on within a few days. I took it Hyundai and they confirmed my diagnosis of a recall issue. They could have given me the run around but owned it and for that I am grateful. I regret not purchasing a used car from them because I would bet it never would have left the lot with that issue. I need 2 more cars within the next couple of months and they will be my 1st stop.

TMS

30 de abr. de 2015

My sales person Jonnell was totally awesome! She made me feel comfortable and secure. I was completely happy with the entire buying experience! However, When I picked up my vehicle the mileage on my car had increased by 93 miles. I purchased the vehicle with 15 miles on the odometer and it read 108 when I drove off. I was given idiotic excuses how the miles were put on this vehicle. I have not been compensated in any way.

Disgruntled Owner

11 de abr. de 2015

Brought my recently purchased new tire back to dealership yesterday. It is losing air on a regular basis making it necessary to put air in it every month - much air not just normal "topping off" amount. They kept the car for 5.5 hours only to tell me there is nothing wrong with it. I go out to my car this afternoon and the tire is nearly flat. So here I sit again at the dealership because they have not taken care of a problem that I reported to them yestersay.

Shea

6 de abr. de 2015

Definitely recommend buying a vehicle from Hyundai of Metairie. i was so nervous from the moment stepping into the dealership because car salesmen for some reason annoy me. (Just being honest) BUT with that said, I had the absolute best experience at Hyundai of Metairie, the staff was professional and friendly and the salesman Charles Kreher was phenominal. He was there for us, felt like he was part of the family, he was patient, didnt pressure us and made us feel welcomed. He got me into the car I was looking for at the right price. Thanks again Charles and to all the staff at Hyundai of Metairie.

Mary with car phobia

19 de ene. de 2015

After putting off the ordeal for a year, I bit the bullet and went car shopping. After the experience, I thought, "I should have done this a year ago!" Brandon Wells proved to be the best salesman I have ever dealt with. He was very professional and very knowledgeable about the vehicles. I shopped 2 other dealerships, 1 out of town and in the miserable rain. In the end I returned to Brandon at Hyundai Metairie. I did not feel pressured and he worked with me to get the best price for the most car I could afford. I have to say, he had a lot of patience with me. IN the end, I purchased a HYUNDAI SANTA FE SPORT. I absolutely LOVE this vehicle. Thank you, Brandon, for a great and painless experience!

Disgruntled Owner

17 de ene. de 2015

Getting a response, even a phone call to let you know that your car has been serviced and is now ready for pick up - does not happen. Getting information from service rep once you've dropped off your car - impossible. The fact that the service department does not return calls of even notifies when completed is absolutely a sign that they do not care. When I had a car being repaired by a body shop recently, not only did I get a phone call update on status - I got a daily text update from the shop! That's customer service! I did not buy my car from this dealership - bought it in a city I previously did business in. Was even questioned when I brought it in if I had purchased it new, and if I had purchased it from a Hyundai dealership (both of which I had done). Was given an grossly inaccurate quote from the sales rep on costs of repairs. Am still waiting for a radio fix that should have already been taken care of. It is as if quality of repair and service is not an concern at this service department.

monipsych09

27 de dic. de 2014

DO NOT HAVE YOUR CAR SERVICED HERE. I left my car here for a day because there was a recall on a part. Since it was there, I asked them to do an oil change as well. I called the following day and was told by Michael that I had alot of problems with my car but it should be ready by 11am. He asked if I wanted new windshield wipers as well. I consented since it was only $20. I arrive at 4:30PM and I see that my car is sitting in the lot. I ask for my receipt and a detailed list of the issues (since I was considering selling it anyway). Michael sends me off to the cashier who has no information on my vehicle. She also has no understanding of cars in order to tell me the issues. So Michael asks me to sit for awhile. After an hour, I go back to his desk, trying to understand why I'm still at the dealership...He reluctantly tells me that they lost my keys and won't be able to provide me with a new key until tomorrow. I am livid. I explained that I work two jobs and cannot go without a vehicle for another day. Thirty minutes later he provides me with a new key and remote (that isn't programmed, by the way). As the store is closing, I finally get a receipt that says I have received a complimentary oil change. There is no record of my consent to change the windshield wipers and the recall was NEVER DONE. So in essence, I was without a car for a full day simply because of an oil change. It's been three weeks since this visit and even after calling Craig Anderson (the service manager) about five times, I still haven't received a phone call or any resolution to my issue.

Damien

22 de dic. de 2014

I had a great experience over the past 2-3 weeks at Hyundai of Metairie(Internet manager and Finance guy) and with the salesman Adam. I said 2-3 weeks because im a very busy person. I decided on a vehicle and couldnt get back to them to finalize due to work. During that time Adam did his best to keep in touch with me about purchasing the vehicle. Twice, I went as much as 3-4 days without speaking to him. From experience, I know a few dealers stopped contacting me(1 even sold a vehicle I had paperwork drawn up for) when I went more than 36hours without speaking to them!!! Adam kept me informed on interest he was recieving on the vehicle, test drives, and a possible purchaser. If I would have read some of the reviews first, I would have assusmed someone from the dealership wrote these reviews about Adam. But that is not the case, I experienced the great service for myself. I cant speak for the whole staff but I was impressed with the Internet manager(who remembered my name after meeting once) and The finance guys didn't hesitate to SHOW me numbers and estimates with whatever scenario I drew up. Overall this was Great.

Marci

12 de ago. de 2014

Purchased a vehicle on 7/21/14. After leaving the dealerhship, and aftermy very first stop, my car would not start. Someone came out to the car to jump it. Obviously battery problems. No big deal. I then bring the car back to the dealership for them to replace the battery and fix what appeared to be a hanging panel on the front underside of the car. Shortly after the purchase, the car started experiencing some problems. I contacted Hyundai of Metairie with my concerns and was referred to Paretti Mazda (which has been a phenomenal experience). After my car was inspected, the following issues were noticed: 1) Leaking struts 2) cracked belt 3) Worn tires due to the leaking struts and 4) the engine cover is not repairable due to bumper damage. Manufacturer's warranty doesn't cover any of the issues. The extended warranty only covered the struts. So of course I contact Hyundai in regards to the remaining issues. It has now been 5 days, with ten phone calls and two trips to the delaerhsip and still no one can give me an answer. I was told my management and the sales person that Servies Dept at Mazda is trying to upsell me. They are saying this without even looking out the window at my car or checking the service records of the vehicle. Mazda can't make up a cracked belt and leaking struts for sure. I can see how the bumper damage can be argued but not the other matters, expecially worn tires. I haven't driven the car 1,200 miles.. My last visit to the dealership ended with Mannie promising to contact me by noon today with an answer. Of course NOTHING! This is the 3rd employee to promise an answer. Bottom line ... expect to get screwed!!!!!! Will never ever ever do business with Hyundai of Metairie and I have already spread the news of my horrible experience.

Ron

18 de jul. de 2014

Just finished reading the wonderful excuses from *Hyundi of Metairie*. given in an effort to cover their attempt to bait there customers with one price & then bump it up to a higher price (Bait & Switch" when I came to the dealer to make a purchase. Just two questions for Metairie: 1) When I called to let them know that I was on my way that morning ......on a sixty mile drive over the causeway; Why didn't the manager inform me that the price had changed? 2) When I walked into the "Metairie Door" and I was met with 6 to 8 Metairie Employies ...smiling & shaking my hand, while I was quickly guided to the car in question for a 20 minute drive.....why waste my time in a low class effort to lighten the blow of a "bait & switch" technique....hmmmmmmmmmmm :) There are many "quality dealers" in Louisiana, Georgia & Texas so "Buyer Beware!" Thank You.

bobesch of mandeville

12 de jul. de 2014

My husband and I have been doing our homework and searching for a Hyundai on the internet. We called a dealership in Dallas and Hammond and were quoted a great price on a vehicle, and we decided to call Metairie. We called Hyundai of Metairie on 7/11/2014 to get a quote on the exact same car, different color. The person at Hyundai of Metairie, extremely pleasant woman, said I will check on the car and get back with you. She returned the call stating she could give us the car for the same great price quoted by the other two dealerships and took my credit card info and we filled out a form online to get preapproved for financing, and I made an appointment for my husband to go in at 10:00 a.m. on 7/12/2014. Well, my husband gets to the dealership, drove the car, really liked the car, color etc, and the bomb was lowered! We cannot sell you this car for the price quoted! They wanted 1500.00 MORE!!! Really, you are quoted a price, make an appointment, drive across the lake, test drive and then guess what BUDDY, we are not going to give it to you for that price. We were lied to. Extremely upset and disappointed in Hyundai of Metairie!!!!

Dan

3 de jul. de 2014

Shannon warm called me. I had never spoken to her before and I am usually big time grumpy when I am called. She put me in a great mood right away which is an art. I would definitely do business with her and I salute her boss for hiring her. I know this sounds too good to be true, but it is not. Call Hyundai and talk to Shannon!

Russhelle

3 de jun. de 2014

This place is awesome. I will definitely go back when I am ready to trade my car in. Adam was the best sales person. He really listened to my concerns and what I needed. He got me in the car I wanted. The whole crew laughs and works together so nicely. It's a good environment to be in . I didn't feel pressured. I liked it so much that after I bought my car I brought my friend to see Adam the next day and she bought a car as well. Great customer service

Robin D Barber

1 de abr. de 2014

The team of specialists here at the new Hyundai of Metairie are AMAZING!! I made initial contact with Marie Hickman ( after reading previous customer comments on the website) and liked what I read. She was pleasant, LISTENED to all my concerns, and then advised me of how to proceed. She then put me in the "capable hands" of Mr. Charles Kreher. Working with Mr. Kreher was an absolute PLEASURE! NO PRESSURE AT ALL!! He kept me updated daily, as the buying process moved forward. Mr. Mike Carny, came in to help solidify the deal, and now I am about to drive away in my BRAND NEW SONATA!! GOD IS GOOD! I highly recommend anyone to visit Hyundai of Metairie for your next vehicle purchase.

Jtaylor

22 de mar. de 2014

The employee (Manny) that took my paper work for returning my lease was unfriendly and dismissive. I felt as if I had I positioned him by having to help me. I will never return to this dealership and will tell others of my experience. Overall my experience was very poor.

Kim Hery

17 de mar. de 2014

Great service, salesman Charles was great would by another car from this dealer with no problem.

John Federico

11 de mar. de 2014

The people will refuse to provide you with a copy of paperwork they require you to sign upon release of your vehicle. You just have to sign and trust them.

Lauren Brown

31 de ene. de 2014

Hyundai of Metairie is great! This is my second purchase from this dealer! The staff is always friendly and knowledgable. Adam Meche was great and made the process a breeze!

Litany

19 de dic. de 2013

Richard was a fantastic individual to work with. He made the entire process easy; he is very professional but still makes the customer feel as if they're dealing with an old friend. In general, I am more than satisfied with the service I have received and with the vehicle I purchased.

Jaggy Nola

29 de nov. de 2013

Totally stress free buying experience. As usual the whole team went out of their way to be sure I had the car and the deal that worked best for me. Recommended without reservation.

roycovington

5 de sep. de 2013

A hassle-free experience. Marie Hickman located the car that we wanted (which other dealers didn't) and gave us a good price that didn't require any negotiating. She went out of her way to make the buying process easy and to assure that we were satisfied. I highly recommend her and Hyundai of Metairie.

Natasha

21 de ago. de 2013

I purchased a 2013 Hyundai sonata SE/2.0 T from Hyundai of Metairie. I must say that My experience was a very very pleasurable one! Marie Hickman was my salesperson in which she far exceeded my expectations in a salesperson. She was very professional, courteous and worked hard to get me the best deal possible. She was very informative and truly understands the importance of understanding a customer's needs and wants when in the market for a vehicle. She will work hard for you to have a wonderful buying experience no matter what an individuals's circumstances may be! She is truly top notch and one of the best. Coming from a very bad experience at another dealership, Marie made me feel vey comfortable throughout the entire process. She goes way above and beyond what is expected! Marie is truly one in a million ;) I do intend to have my vehicle serviced though their service department as I was introduced to the technicians whom themselves were very pleasurable. If your in the market for a Hyundai go straight to Hyundai of Metairie and ask for Marie Hickman...you will not be disappointed. Service was truly impeccable!!! Thank you so much Marie and Hyundai of Metairie...I will definitely send out the good word to all of my friends and family : ) Also, by the way I am absolutely in love with my new Sonata :)

blackSonataturbo2013

20 de ago. de 2013

Absouletly wonderful dealership. Very courteous and professional. Very attentive to your needs and wants with a new vehicle. Marie Hickman was my salesperson in which I cannot say enough great things about her. She was WONDERFUL!!! I was treated with respect and dignity throughout the process. The finance department were top notched and very knowledgable! Cannot say enough great things about this dealership. If you are in the market for a Hyundai, visit Hyundai of Metairie! You will not be disappointed! Ask for Marie Hickman when you are there :)

Nettieboo1221

12 de ago. de 2013

It was a pleasent experience. Mrs. Marie Hickman was kind woman and treated us like family. Not the typical car saleswoman, she is great. Worked hard to get something we could easily afford. With Hyundai we still got style for a reasonable price.

Keysha L.

24 de jul. de 2013

This was my first time purchasing a vehicle. Too often salesman are more concerned with selling anything that will reap the highest commissioned benefit, rather than focusing more on the customers' needs. Marie Hickman, the internet sales manage, ASSURED that not only did I leave with a reliable vehicle; rather, more importantly, something that meet my needs and affordable as well. It took just a few hours to complete the ENTIRE sales process. Everything, from beginning to end, was a highly professional and fulfilling experience. If you're a first- time car buyer, or even if you want to deal with a genuine, caring and HONEST sales rep, I highly recommend to ask for her. You won't be disappointed and definitely taken care of. Awesome service!!! Thank you!!!

TBud

3 de jul. de 2013

I just purchased the 2013 Genesis. I'm 100% satisfied with the car and the sales transaction. I'd buy from Hyundai of Metaire agains, with no hesitation.

Lauren D. and A.S.

30 de jun. de 2013

Short story: I was essentially asked to leave bc I politely asked for the invoice. I'm not exaggerating. The "manager" said "OK then" stood up, shook my hand and said "goodbye" and quickly walked away. The salesman was embarrassed and shocked. Longer story: The one star is for my overall experience. My initial experience w/ the salesman Clifford was fine. Clifford was a nice guy, friendly and helpful. We test drove a nicely loaded Santa Fe. I have been to several dealerships in the last few days and this car was by far my favorite. I loved all of the interior technology. I was a serious buyer. This is where my good experience ended. Clifford took us inside, and gave me an initial offer on the Santa Fe Limited. The offer was extremely high. Most initial offers are high so I still had some hope left. Frankly, it is just ridiculous to request $2k + down on a lease & offer me a payment of over $500... on a Hyundai? Come on... the appeal of these cars is that they are affordable. Not to mention that the advertised lease specials were not applied to my car. When the "manager" came out he tried to "double count" the theoretical money down and tell me that was actually the lease special incentive of $1.5k off. I didn't comment on this bc I figured the 2nd offer would be more serious. I should mention that when I buy a car I have a few reasonable rules on which I will not budge. 1. I will not, under any circumstances, buy a car the same day. Early on Clifford asked me if it was possible that I would buy a car today, I politely told him no. Its not personal, I NEVER make expensive decisions without sleeping on them. This is perfectly reasonable... apparently not to the manager. The manager proceeded to attempt this long, manipulative, slimy speech about how it's unreasonable for me to expect them to spend any time with me when I wouldn't sign a lease the same day. He accused me of not acting in good faith. Excuse me? I was perfectly honest with you, don't you have ANY idea what "good faith" actually means? Essentially, he told me that if I didn't buy a car today, then I am not worth his time. Funny, I didn't see more then one other customer looking around. Not long after this the "manager" dove into another annoying sales tactic, trying to tell me, "you should take a birds eye view and consider the car irrespective of price". Seriously! I'm still not exaggerating! 2nd, I ALWAYS calculate out the numbers for myself. I let the dealer make the initial calculations, and then I request all the variables I need to calculate the lease/finance payment. For a lease, I need MSRP, invoice, negotiated price/cap price, money factor, and residual value/LEV%. These numbers can EASILY be found on the internet, but I consider their disclosure a sign of good faith, heh. Full disclosure of these numbers is standard practice, for ex. any car bought under the Costco program requires that the invoice be disclosed. Most dealerships will provide these #'s, they aren't advertised, but when asked they will provide them. Hyundai of Metairie refused to provide some of these numbers. 1st, the Santa Fe limited has a very high money factor (MF), more then 20x that of the comparable Mazda Cx5. I'm not exaggerating either. Unless the "manager" was lying. I accept that the money factor is a number set by corporate Hyundai. To my knowledge it is not negotiable, but it is extremely greedy of Hyundai to have such a high money factor because the Santa Fe has a high residual value, 61% of the MSRP. This means that Hyundai is able to sell the car high at lease end, the car depreciates less, but they charge more to the consumer. (BTW the money factor can be thought of as the lease's interest rate) At this point I was tired. I told the "manager" that I only buy a car when I have all the financial variables & am able to 1st go home and google the avg price. This is when he kicked us out & abruptly stopped our business. that wasn't even half the rude comments

bibaisla

31 de may. de 2013

Hi,I want to write this review about your salesman Brandon Jones. I purchased my Tuscan in 2012, he made sure I found the right vehicle for me.The process was easy, and he even taught me knowledge about my vehicle. Every so often he sends a courtesy email to check on my satisfaction with my purchase. I really love my SUV, best purchase I ever made! I had trouble today with my window not rolling up, I was just getting off of work at 5:45 pm in CBD, it was raining off and on so was freaking out about my window being open all night, so I called Brandon and he told me right away to come in and took care of the problem in less than 30 minutes! I would recommend everyone I know shopping for a car to see Brandon Jones, he is professional and helpful...Great Job!

Happy Camper

11 de may. de 2013

No games! No fuss! Given a quote for the car I wanted and honest and up front! No pressure! The absolute best and easiest experience I have ever had! I will be back to buy my next car here!

Butch Shelton

9 de may. de 2013

I am 50+ years old and this was by far the best experience I have had buying a new car. Great Dealership.

Kellybelly

25 de abr. de 2013

Well, I figured I should write a review since I just purchased my 7th car from this location! I also referred 2 other friends/family that made purchases as well in the past. I currently own a 2011 Hyundai Sonata Limited and purchased a 2013 Hyundai Elantra on Tuesday. I obviously love this dealership and everyone who works here. I feel like it's my second home. Chris Flynn has been with me from the start, financing my first 2000 Saturn. For this purchase, Jimmy "Guido" was so helpful with the entire process and kept us laughing the whole time. If it wasn't for Michael doing our financing, we would not have gotten such an awesome deal through Hyundai Motor Finance! Owner loyalty works wonders!! Thank you so much Michael & Jimmy ...and Chris for always being there. Anytime anyone I know is ever looking to purchase a car, I always refer them to Chris at Hyundai of Metairie.

Benzadmiral

17 de abr. de 2013

I test-drove a 2006 Toyota Avalon Hyundai of Metairie had for sale. Good car. The salesman agreed to bring the car on Tuesday to my regular mechanic, a few miles away; no problem. Then things went sour. The salesman promised to fax me their offer within the next hour; it didn't show up until the next morning, Wednesday. I sent my counter offer right away. No response -- nothing until Thursday morning. He made a counter-counter-offer and promised to fax it to me within 15 minutes. Nope -- no fax, no call until late on Friday afternoon. Then he seemed astonished that I was sick of the delaying tactics and no longer interested in the car! If he'd faxed me that counter-counter-offer on Wednesday, I was prepared to write the dealership a check as down payment on the Avalon. Strangest way to do business for a car I've ever run across. Be cautious with these people!

Carol

10 de abr. de 2013

When to Hyundai of Metairie and bought a new sonata from Jim the salesman and Chris. The sales manager. The best experience I've ever had. They were friendly and efficient I really love my new Hyundai. And I would recommend Hyundai and Hyundai of Metairie.

vehicle seeker

9 de abr. de 2013

I went into this dealership and from the door people were ready and eager to help! If anyone reading this happens to go into Hyundai of Metairie, I would recommend seeing Marie Hickman...she was very helpful!

Rock Guitarist

8 de abr. de 2013

My service at Hyundai of Metairie was excellent! Starting from when I walked in all the way to the end of my new vehicle purchase! My salesman Jim Braquet made me feel comfortable and made my experience of purchasing a new vehicle here beyond amazing!

Norris in New Orleans

8 de abr. de 2013

Our internet research led us to consider a Hyundai to replace my C-class Mercedes. We went to the dealership, where I found the Genesis too large and the Sonata's interior space and finish not to my liking. We were leaving, when Marie Hickman suggested we check out the Azera--there were none available at the dealership, but she demonstrated on her personal car and we found a perfect "fit". Within a day, Mrs. Hickman located a car with our specified requirements in Baton Rouge, got it to New Orleans, fully prepped, and delivered it to us the next day. She also spent a generous amount of her personal time explaining the Azera's sophisticated featured to me and to my husband. In our driving career, Bob and I have owned 4 Mercedes, 2 BMWs, 4 Volvos, and 5 Cadillacs, and this experience is at least equal to the best prior experience we have enjoyed. If you are looking for an outstanding sales experience, get on the 'net and contact Mrs. Hickman--you won't be disappointed.

Uptown Shopper

4 de abr. de 2013

Surprised how terrible the customer service is....only 2 salesmen there when I went by and neither could answer a question I had about the genesis...and I lease a 2010 Genesis. This car has been a mistake the get go and the service department always tried to sell me on items I don't need. I do not need to buy $250 performance tires for a Hyundai. Also, why do I get the impression the sales department and service department do not work well together? They sent me back and forth to each other several times for a question I had... STAY AWAY PEOPLE

Lezlie

26 de mar. de 2013

Today I contacted the Internet sales person, Marie to get a quote on a new Tucson and the quote she gave me was a lot lower then Northshore Hyundai. When I came in she not only stuck to the price she quoted but made my buying experience very easy and painless. This was the easiest and fastest car buying experience I have ever had

Jas the Driver

23 de mar. de 2013

I've been looking for a car for some time and all of my prior experiences had been stereotypical; pushy cars salesmen that made you feel uncomfortable and tried to pressure you into buying. My experience here was the opposite! They made me comfortable and honestly felt like they were giving me the best deal. Truthfully, this was an awesome experience and I'm truly appreciative for their top-notch service.

Crystal

11 de mar. de 2013

Very painless experience! In and out with no hassle. Friendly staff.

lil miss muffin

6 de mar. de 2013

I just wanted to say that this dealer ship gives the best service and wonderful hospitality. They make sure you completely understand what you are buying, what value you are getting for your money and what warranty is given when purchasing your vehicle. I have already recommended your dealership to several people which have in turn purchased the same vehicles I own. It goes without saying that Mrs. Marie Hickman is great at what she does and she makes you feel like part of the Hyundai Family. Also I would like to give a callout to Michael Monteleone in the finance department for doing a great job going into complete detail about my financing and insuring me that I make the right decisions. Thanks

fmrsho

4 de feb. de 2013

Our neighbors told us to go to Hyundai of Metairie. What a great suggestion we got the right car, right price and great service! Go see!!!

mschemist

27 de ene. de 2013

Don Matthews was amazing. I came to the dealership wanting a specific color & interior as well as an idea of how much I was willing to spend. I thought the only car I could afford was the Elantra, but Don was able to sell me the Sonata within my budget! There was no hassle with pricing, he gave me his lowest price up front. Although they didn't have my color car on the lot when I showed up, Don was able to get it in the very next afternoon. I ended up driving away with exactly what I wanted for the price I wanted to pay.

Racheljj

23 de ene. de 2013

I came in looking for a new elantra and Marie helped me with everything so easily I ended up buying a new sonata. Next time I buy a car, it will be here.

Jennifer

18 de ene. de 2013

Came to Hyundai in Metairie to look at the Santa Fe. Don was my salesman who was awesome. I came in with a budget and he made it happen. I am very please with the service here.

Outdoorsy, athletic, animal-loving girl

12 de ene. de 2013

Everyone here was soooo helpful. Marie went above and beyond for me, working with me until I felt completely comfortable and satisfied with my purchase. The coverage I have for my new car is amazing too. Overall it was a great experience!

Dave at BayouMedicare.com

7 de ene. de 2013

Internet Sales Manager, Marie Hickman, was quick to respond to my requests, very knowledgeable and a pleasure to work with. I LOVE my new Hyundai and highly recommend both Marie and Hyundai of Metairie. Give Marie a call at 504-838-9000.

millser

4 de ene. de 2013

Chris Mitchell was great to work with. He was very patient and professional and made sure I felt comfortable with the deal we made. Also, Chris took the time to show me how to work ALL the different aspects of the car after I purchased it . I have bought 6 cars previously and this is the first time anyone taken the time to show me all the different parts of operating the car. All the other times my husband and I had to cull through the owner's manual to figure it all out. I am a recent widow and this is the first car I have ever bought on my own without any input from my late husband. While I didn't get quite the deal that I wanted, I still felt like I got a fair deal. Mike Monteleone was also very helpful in working on the financing so it would be a win-win for both of us.

Tarrianna

29 de dic. de 2012

I had a wonderful buyers process they are going to mobile to get my car thanks to mr don

Annie555

29 de dic. de 2012

It was a pleasure buying a car from Hyundai of Metairie, I cannot say enough about Don Matthews, he is TOP OF THE LINE. This is my first Hyundai Sonata.

New car

12 de dic. de 2012

Excellent service. Everything I was looking for. Great warranty deal.

Taken for a Ride (Pleasantly this time)

12 de dic. de 2012

I spoke to Terry, Service Manager, about suspected fraudelent brake repairs. He requested that I bring my car in for them to recheck brakes to see if I needed new brakes or not. After removing back tires I was shown that the inside pads were well worn and the outside pads were still OK (apparently other dealer did not remove tire during inspection). We both agreed that I need a brake job in the near future and I will have it done by Hyuandai of Metairie. I was always pleased with this dealer before this incident and will continue using them. Thanks Terry for renewing my faith in your company.

Vehicle Enthusiast

10 de dic. de 2012

This was my first time buying a new car. I was very nervous as to how my experience was go. However, the staff were wonderful! The process was super quick and I got the EXACT vehicle I wanted, features and all. My salesperson, Marie Hickman, was very friendly, professional, thorough and explained every little factor to the T. I will definitely purchase from this dealer and Marie again!

Teacher Paul

8 de dic. de 2012

I purchased a new car today from Jason Grana. it was a painless, stress free situation. I am very pleased with how everything turned out. if you need a new car and are hesitating buying one because of the stress and pressure, go see Jason.

Editor

20 de nov. de 2012

This dealership was a pleasure to work with. I found Marie Hickman's name with many positive write-ups online and started the process several weeks ago by texting as I lived several hours away from Metairie. She answered my questions completely before I made the trip south. Working with her in person to make this purchase was virtually painless and she took the time to explain many details to help me get set up in my new Santa Fe Sport. Go see Marie!

Chris

17 de nov. de 2012

My salesman guido was very helpful and really educated me on the different cars. Chris was very helpful in finding me the right deal to make this sale and success. Overall a good experience and enjoyable.

Taken for a Ride

13 de nov. de 2012

I brought my car in for an oil change and a free multipoint inspection was done. I was told I needed a rear brake job. I was going out of town for 2 weeks and decided to wait until I returned. I checked prices to 2 other Hyundai dealers and went with cheapest dealer ($75 cheaper). Upon bringing to other dealer I was told my brakes were in good condition. Being a single woman I now know I was being taken advantage of.

Trent B

23 de oct. de 2012

Best dealer ive ever been to. The greatest service with the greatest deals. I highly recommend this place. The best hyundai dealer in the world. Do not go to northpark hyundai, its a waste of time. This place is WAY better with there nice salespeople, service, cars, and there facility. Please go to this dealer!!

Jena B

17 de oct. de 2012

Don was great to work with and very friendly. He handled everything quickly and efficiently and gave us the best price.

New Santa Fe Owner

3 de oct. de 2012

Buying a vehicle at Hyundai of Metairie was such a great experience. Marie Hickman made the car buying experence so quick and easy. I would recommend Hyundai of Metairie to all of my friends.

Mrs. Scully

3 de oct. de 2012

I cannot express enough how happy we are over the quality of service we receive from the service department at Hyundai of Metairie, especially from Lyndsay Nybeck! Whether we bring in the car for a simple oil change, or for a service repair, we are made to feel that our needs are a priority, and we know our vehicle will be taken care of properly, with courtesy and efficiency.

Bunniee

1 de oct. de 2012

Awesome experience, with the best customer service!! Would most definitely refer Marie Hickman to everyone

Larry Jr.

29 de sep. de 2012

Customer service was excellent. The process was quick and easy.

Finally an SUV

21 de sep. de 2012

The staff was knowledgable about their inventory, patient, quick to answer questions on site and via email. The buying process was hassle free and simple! Great car with a great warranty!

DaleP

17 de sep. de 2012

Jason and Joyce made it very easy to buy our new Hyundai. We recommend this product to everyone!

New car owner

15 de sep. de 2012

Was the best service I had buying a new car. Will buy from them again

Terry

15 de sep. de 2012

Marie was very helpful and an excellent sales person. I will definitely recommend this dealership to everyone I know. The process was very easy and efficient. Everyone was very nice to work with.

New car owner!

5 de sep. de 2012

Friendly and helpful. Made buying a new car a good experience.

fuel efficient

27 de ago. de 2012

i wold recommend them to a friend and would purchase from them again.

Christine

25 de ago. de 2012

Jason was very professional, it was an excellent experience,

Courtney

22 de ago. de 2012

Don was my sales rep and by far the best experience I've had in the 2 years of car shopping. I had a unique situation and he was able to get the car I wanted for the price I wanted. The whole staff is very pleasent. And I would definitely do business with these guys again. I can't explain how happy I am with my purchase! I'm driving off with no regrets!!! Thank you Hyundai of Metarie and Don for all your hard work!!!!!!

Santa Fe

22 de ago. de 2012

Excellent service. I traded in my 2008 Santa Fe for a 2012. The dealership is awesome. Everyone is super friendly and knowledgeable. Overall great experience.

happy customer

22 de ago. de 2012

I came in to inquire about trading in my 2011 Elantra. Some hours later I happily left with a new car... Awesome service.

Margaret

21 de ago. de 2012

We came to shop for a safe car for our sixteen year old daughter. The service was fantastic and personable. We had a million questions and the staff was more than willing to answer each and every question we had. When we inquired about any discounts and or deals, we were amazed at how well the request was received, and even more amazed at the great deal we were offered. We look forward to future dealings with Hyundai and with the staff here at this location. Thank you for taking such great care of us and out daughter!

Debbie

18 de ago. de 2012

My purchase experience was excellent. Robert, Michael and Chris were a pleasure to deal with. I would recommend Hyundai of Metairie to anyone interested in buying a new car.

Super Excited!

18 de ago. de 2012

Today I bought my first car on my own! I love my brand new 2012 Elantra! Thank you SO much Mr Robert and the rest of the Hyundai team for helping us! Hyundai of Metairie exceeded my expectations and made this experience quick and easy!!!

Renee

17 de ago. de 2012

Service was great, fast and friendly.. Made buying a new car very nice. Chris was great...

New car

14 de ago. de 2012

Had great experience large inventory. Everyone did a great job

Brent

11 de ago. de 2012

Excellent buying experience with Robert with be referring three people.

Riley

4 de ago. de 2012

Worked with derick diebold. No hassle! Would recommend Derick and Hyundai!

Patti

1 de ago. de 2012

Im very happy with my Azera. I can't wait to drive it

Proud new care owner

31 de jul. de 2012

My husband and I brought in two old Hyundai and walked away with two brand new 2013 elantras. The service was amazing. Everyone was friendly and not your typical sales people. Very greatful we received a letter in the mail referring us here Big thanks to Derick and Michael

Cassie

31 de jul. de 2012

Thanks to Marie Hickman for providing excellent customer service and guidance on our recent purchase of a 2013 Tuscon. She made our purchase experience very pleasant with her professional expertise and knowledge of the product. We would definitely recommend Marie and Hyundai of Metairie to anyone interested in purchasing a Hyundai product.

New car

31 de jul. de 2012

Had wonderfully experience, many vehicles to choose from, saleperson made the process easy

blondie

29 de jul. de 2012

Great,Wonder,Helpful people here.I spoke on the phone to Mr.Al Bevins told hime what i was up against and he told me he could help.I went there and sure enough I came home with my brand new 2013 Tuson.Thanks to all that helped me.I will send all my family and friends there and tell them to ask for Mr.Al Bevins!!!!

Chris

28 de jul. de 2012

Jimmy is very friendly,helpful. I recommend family to see him.

Aimee

28 de jul. de 2012

Today I bought my 2012 Elantra from Hyundai of Metairie. I was apprehensive to say the least since we all know that purchasing a car can be completely overwhelming. Thanks to the wonderful staff, specifically Chris Flynn and Brandon, my experience was completely stress-free. The professionalism and friendliness made my car buying experience easy and enjoyable. My business will remain with Hyundai of Metairie and I cannot wait to spread the word of how satisfied I am with my new car!!!!!!

Court

27 de jul. de 2012

Excellent service and a great car! Sales manager and credit personnel extremely helpful!

Tricy

24 de jul. de 2012

Great customer service. I will send all my friends here. The salesman were friendly and everyone was nice

Jenny

24 de jul. de 2012

I just bought a new car and the service was great!

Kelekhill

3 de jul. de 2012

Great experience. Great purchase. Derick was incredibly helpful. No pressure sale.

Matt27

23 de jun. de 2012

Bought it for the ride, stylish looks,loaded package, gas mileage . Great car buying experience .

Lunch lady land

18 de jun. de 2012

Overall, my experience at Hyundai of Metairie was wonderful. Derick was extremely helpful, and he placed us in a Santa Fe. I have heard nothing but good things about your product and the dealership. Thank you!

Ecstatic New Car Owner

16 de jun. de 2012

Old car broke down and they were quick and very helpful in getting me a new car!

Elise

16 de jun. de 2012

The entire buying process was very easy. They were very friendly and helpful.

dejackso

6 de jun. de 2012

Steve was by salesman and he was superb! I had two bad run-ins at other dealerships in the area. Steve got me a test drive and I pulled off in my new vehicle within 2 hrs of walking in. Mike from Financing was also a pleasure. The attention to detail and the level of compassion both of these men showed me and my twin sister was out of this world! I plan to buy all vehicles from these gentleman and look forward to referring others!!!!

Hunter

2 de jun. de 2012

We very much enjoyed the service we received when purchaseing. Our new sonota. There was no heavy sales. Pressure like other dealers do it is a good way to do business.m

Opstech1

2 de jun. de 2012

We came in just to look, letting the salesman know we were not buying at the time. Chris was very helpful, knew extensively about the product, and was willing to give us as much time as we wanted even though he knew we were not buying. Almost a year later we came back to purchase because of the service we received from Chris. As soon as we walked in Chris met us at the door and immediately recognized us. The buying process was very quick and easy. A completely painless process that will have us returning for any future purchases. We will certainly be recommending this dealership and Chris to others.

New car

2 de jun. de 2012

We were treated great, the pricing was fair paper work completed in timely fashion.....Great experience

kennon

2 de jun. de 2012

congeniality and courtesy are words not in the vocabulary of this dealor. Cannot make statement about quality of repair. I went in to review work order and only got to speak with young woman behine the counter who did not seem very knowledgable. The cashier was borderline rude.

Meghan

19 de may. de 2012

Quick service. Very efficient. All questions Answered.

Ho-zer

16 de may. de 2012

Derick my sales person, was very calm and relaxed and most importantly proffesional. From the moment he introduced himself upon my purchase agreement, derick showed true customer care values. I would recommend any of my customers and friends to derick. Along with his service I found the used car faclities and environment to be above avarage compared to many other used dealerships that I recently visited.

Roscoe

28 de abr. de 2012

My sales representative was very eager to meet what I was looking for and tried to make sure I was satisfied on all accounts. Everyone I met was very pleasant and cheerful. Thank y'all for my first car buying experience, looking forward to my new vehicle.

pragmatic

28 de abr. de 2012

In searching for the Hyundai Veloster I wanted, I started with Hyundai of Metairie, the closest Hyundai dealer to where I live. My online salesperson, Charlotte "Charlie" contacted me. She was very direct and straightforward, which I appreciated. The exact version I wanted was not available & she "preferenced" one for me. We still waited for 3 months as what I wanted still never arrived. Throughout, she was on top of things and was very helpful. Finally, a model like I wanted arrived to a different dealer. She graciously told me to go get it, even though she hated losing the sale. Since I bought it at the Baton Rouge dealer, she has still assisted me with a couple of things and she introduced me to her Service manager as I plan to have my car serviced at their dealership. Charlie has been great.

Wesley

23 de abr. de 2012

I went in intially to help my mother find a car. I was searching for my own for a while now, and after the test drive I feel in love with he car after the multiple other test drives I've had with other brands. Derek was very helpful and friendly throughout the whole process.

Robert

17 de abr. de 2012

Chris Mitchell was very attentive to my needs and patiently addressed all of my concerns. Victor presented the financial options in a clear and professional manner. This has been a superior buying experience and I will gladly recommend you to others.

College car

13 de abr. de 2012

I had the best experience at the Hyundai of Metairie. My sales person ms. Marie Hickman was very helpful and helped me choose the car I wanted.

Marcia

11 de abr. de 2012

Wonderful service...will return for my next purchase

shenri

4 de abr. de 2012

the best car buying experiences i have ever had. They really work hard to meet your car buying needs!

Tina Felder

31 de mar. de 2012

One of my better buying experiences!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jordan

31 de mar. de 2012

Everyone at the dealership was very helpful without being too pushy. I really appreciated the help from mannie, Derick and victor and the wonderful service I received!

Happyshopper

29 de mar. de 2012

After hours of research and visiting several dealerships, I had the best car dealership experience.

AnnaT

24 de mar. de 2012

Had a wonderful experience with Hyndia of Metairie. Ask for Robert, Chris, and Mike. 10 stars!!!

Happy street

24 de mar. de 2012

I've had a great experience with Charlie Smith at Hyundai of Metairie. I found a pre-owned 2002 Altima online and came in and bought it! Everyone was very helpful, this was my first time ever buying a car at a dealership. I would definitely come back to this dealership for my next car.

Hyundai Equus

19 de mar. de 2012

Outstanding service in the leasing of this vehicle from start to finish! Best I have ever had.

Golf nut

14 de mar. de 2012

The place to go for bargains and quality. Long live Equus!

Rav-4 Owner

13 de mar. de 2012

Manny was very helpful when I first called about the car. We traveled in from out of town, and he put the car to the side to make sure it was available for a test drive when we arrived. Steve was an extremely helpful salesman and made the process quick and effortless. We appreciate both of them for their honesty and treating us with respect.

LovinHyuandi

12 de mar. de 2012

The team at Hyuandai of Metairie were on top of their game from the first moment we arrived. Chris, Manny and Robert made purchasing not only one vehicle but two a pleasant experience! Thanks guys!

Nahel

12 de mar. de 2012

The sales staff were very helpfully and frendly. I felt real comfortable with my purchase. Thank you to Derek my salesperson he knows and was able answer all my questions.

DodgerTAJ

12 de mar. de 2012

I got my 2010 Charger SXT from Hyundai of Metairie thanks to Ms.Charlie Smith and Mr.Victor D'Amico's customer service.

Raiders

10 de mar. de 2012

Robert was great. The whole process was easy. They had the car I wanted. I appreciate everyone at the dealership. Hyundai of Metairie is where it's at! Made buying a car a fun time!

Happy new car owner

10 de mar. de 2012

Professional service without any pressure. Charlie answered all my questions and I would recommend her. I had a positive experience at Hyundai of Metairie!

Izzy1

10 de mar. de 2012

This has been one of the most pleasant car buying experiences ever. No pressure, no communication problems and Brandon was very honest and knowledgeable.

Loves sonatas

8 de mar. de 2012

Charlie smith was excellent . She kept me encouraged. She was energetic and friendly. She is awesome. I would recommend her to family and friends. Even enemies. She was also honest.

Lorim

6 de mar. de 2012

My salesperson, Charlotte Smith, made this an enjoyable and easy experience. The entire administrative process was so easy and everyone was so nice. I feel like I got a great deal!

Happy camper

3 de mar. de 2012

Robert was wonderful to work with and got us in to the perfect vehicle. Everyone was professional and friendly.

D.e.b.

3 de mar. de 2012

Beautiful car. The buying experience was pleasant. Salesman was knowledgeable and easily explained differences between models and advantages and disadvantages of both.w

Matthew

29 de feb. de 2012

Charlie Smith was very helpful and was truthful never had to wonder about what was going on. The process was very quick. With no problems I would send anyone here who was looking for a car.

Keedy2012

17 de feb. de 2012

Charlie was a lot of help at Hyundai in Metairie loving my new car she was a life saver

First Time Hyundai Buyer

17 de feb. de 2012

Chris Mitchell was super helpful and attentive. His candid and honest answers made me feel very comfortable through the whole buying process.

Mickey

14 de feb. de 2012

Charlie Smith, Internet Sales, promptly contacted me with helpful information that led to my buyin/leasing a Sonata Ltd. best new car experience in years.

Need a dependable car

4 de feb. de 2012

Great customer service!!!!!! We were happy to buy a car again from Hyundai of Metairie, Charlie made the process quick & easy & gave us a great deal

Sarah

1 de feb. de 2012

I had been shopping for a new car for a couple of months and this was by far the most accommodating and knowledgable dealership around. All my questions were answered promptly and they were willing to work with me on all aspects of the buying process. I highly recommend this dealership and it's impeccable staff!

Bridgette

31 de ene. de 2012

Great service. We really enjoyed working with Jimmy.

neigh

29 de ene. de 2012

From the time I inquired to Charlie Smith, Internet Sales Manager, about the '08 Saturn Outlook, she was quick to respond and answered all my questions. When I arrived for a test drive she was friendly, quick and thorough making it worth the time to come by. Mike in financing wheeled his magic and I was out the door with my beautiful SUV. A great team, grade 'A' service! Highly recommended!

BT1986

28 de ene. de 2012

Friendly, helpful, and knowledgable sales consultant. Ask for Jorge.

Sarabecca

28 de ene. de 2012

I had a very pleasent experience with Charlie at Hyundai of metairie. She was extremely helpful and made me feel very comfortable about leasing a vehicle.

Keith

27 de ene. de 2012

Very attentive to needs informative. Good experience

Duh26

26 de ene. de 2012

Derick was knowledgeable and friendly and made an otherwise awful experience delightful.

Shkim

25 de ene. de 2012

Excellent car I love it Also dealer was kind and beautiful

Mariio

25 de ene. de 2012

The sellers person has been very professional and understanding of my priorities, interest and necessities. Thanks so much for his patients and help

Donald

25 de ene. de 2012

I purchased a new Sonata from Charlie Smith at Hyundai of Metairie, Metairie, Louisiana. It was a wonderful experience. The final deal was exceptional and all my expectations were fully met. If you are in the market for a car, be sure to give Ms Smith a chance to work with you. I promise you won't regret it.

Cajun

24 de ene. de 2012

All was done promptly and professionally. Sales rep Marie was great.

Casie

14 de ene. de 2012

Did a lot of research online first before purchasing the 2012 Hyundai Genesis Coupe. Car was very impressive as far as the price and the way it drives. Very.satiisfied!!!

Jamlou1231

14 de ene. de 2012

Really had a pleasent experience...... They went above and beyond.

christina

14 de ene. de 2012

I was initally looking to purchase a 'new' used suv/hurricanemobile, but was able to own my first, brand new vehicle! I had visited two other dealerships of diffrent makes. The first, I felt very pressured to "get into something today" even though, they had nothing that even came close to what i was looking for. The second dealership was very unimpressive..i stood around for 10 minutes..no help..and the the actual lobby was very cluttered and disorganized and dirty. (was a place i did NOT want to do business with). I visited Hyundai of Metairie and instantly got a great feeling.I have been in sales before and have worked for large companies and first impressions mean a lot. I first made contact with Jorge Quinonez and Victor. These guys took their time answering my questions and most importantly..LISTENING, to what i wanted. They were very straightforward, which I appreciate. Jorge, then became my saleman, and he went above and beyond! (I purchased my new santa fe on friday the 13th, no less, so there was a minor hiccup in the process, but Jorge was great; handled it like a professional) I never felt pressured by anyone at Hyundai and I am soo happy with my purchase! They have THE best factory warranty and wonderful upgrades that I never thought I could afford, like leather seats, powersunroof, heated seats..I would recommend this dealership to everyone!

Sonata LTD

13 de ene. de 2012

Had a great experience buying my new Hyundai at Hyundai of Metairie!! Could not have asked for a better salesperson, Marie is awesome! Made the whole experience a pleasure! Victor was great too!

New car buyer

11 de ene. de 2012

we were looking to buy a new vehicle and stopped in at Hyundai of Metairie where we were treated wonderfully.We had a great experience and our salesman Jim was very helpful and so nice.

Suv buyer

11 de ene. de 2012

Very satisfied with overall performance of the dealer. All aspects of sale was explained in detail. The features of the vehicle was explained and shown how to use them. Pricing was fair and equitable. Overall I was very pleased with the sales team.

Coupe lover

9 de ene. de 2012

After much research we decided on the Genesis Coupe and feel we have made an excellent choice! No pressure to purchase. Talked to Internet sales manager Charlie Smith and she made the whole process easy!

Bruce

7 de ene. de 2012

They found the exact car I wanted for the exact price. No haggling...they even gave me a little better deal than I asked for. Most highly reccommended!

Connie

7 de ene. de 2012

Good experience.Salesman was very helpful and friendly. !!!!

Isabella

7 de ene. de 2012

Loved my experience at Hyundai of Metairie!! Friendly and fast customer service!

Crystal

7 de ene. de 2012

Lets just say that I have adopted a new family today and I think they have adopted me as well! The salesmen and managers here have treated me with the utmost respect and honestly made my cloudy day very sunny! I totaled my car and this is the first time that I have not felt sucked in by car salesmen.... I sincerely appreciate everything this dealership did for me today and reassure them that they have gained a lifetime customer/family member!!!!!

Sarcaron

6 de ene. de 2012

Very surprised at the service from my sales lady! I left feeling I made a great deal. Happy I came here.

Nervous newbie

5 de ene. de 2012

Super friendly staff. Great quick service. Makes you feel like family. Will go back for any future needs.

Santa Fe

3 de ene. de 2012

Very pleasant and knowlegeble sales staff. Price satisfactory.

N/aAaaa

2 de ene. de 2012

Great experience. Our salesman Jim was extremely helpful and knowledgable. The car is nice with all the bells and whistles.

G maw

2 de ene. de 2012

Good test drive. Salesman had good knowledge of vehicle info Salesman was very courteous and willing to work with us to get a deal we were comfortable with Would recommend to anyone

Eacmor

2 de ene. de 2012

Traded in our sonata. Se for hybrid. Easiest and quickest transaction ever. Friendly service,knowledgable sales consultant.

Carol

31 de dic. de 2011

Great experience. They worked hard for my business.

Making a change

31 de dic. de 2011

We came. We test drove. We Purchased. The test drive and price sold us. Thanks Derick and Chris.

Happy buyer

31 de dic. de 2011

I was dealer shopping for a new or used car with some specifics in mind. Three other dealerships left me uncomfortable and/ or unsatisfied. From the moment I walked in Hyundai of Metairie the service attitude and knowledgeability were excellent! Robert was exceptionally courteous and helpful and Victor was straightforward, efficient and understanding of my particular needs. They found the best possible solution for me and I'm driving out in my new, loaded Elantra! I cannot imagine going anywhere else to buy any car in my future! I'm a fan.

New car owner

31 de dic. de 2011

Dealership is clean. Everyone was very friendly and helpful. Developed trust in me as buyer. Bought this car mainly because of the awesome customer service.

nicole

30 de dic. de 2011

Chris made this process an enjoyable and virtually painless (lol) experience. I will definitely recommend Hyundai of Metairie to all of my friends.

Queen B

30 de dic. de 2011

Excellent customer care...great salesperson! This dealership offered the best deal. I could not asked for a better deal especially since my notes were upside down! I'm blessed to have a sonata for the third time!!!!

Animal Lover

30 de dic. de 2011

Very good buying experience. Worth the drive from Slidell. Charlie was always quick with a response whenever I e-mailed her and was extremely helpful when we came to the dealership. Thanks for everything.

LizZy

30 de dic. de 2011

We had a great experence at Hyundai of Metairie. Thanks to Jorge,guy, Chris,,lance for all of their great customer service.

New car!

29 de dic. de 2011

I leased an elantra. Great experience all around. Staff is friendly and helpful. Derrick was a great salesperson. Definately a positive experience!

Emily

29 de dic. de 2011

We bought a new car at Hyundai of Metairie and had a great experience. Our salesperson, Marie, was very knowledgeable about both cars manufactured by Hyundai as well as comparable cars on the market. She wanted the best for us, whether we bought there or not.

LukeM

29 de dic. de 2011

Walked in to trade in my Santa Fe for a Tuscon. The salesman was very nice, no pressure. We got what we wanted....for the price we wanted.

Thomas

29 de dic. de 2011

Very helpful and efficient staff! I can recommend time without reservation. Go see Jorge, he will help you and he is very friendly!

Simone

28 de dic. de 2011

Our experience has been wonderful! They were easy to work with and we had a very enjoyable experience!

Ksmith

28 de dic. de 2011

Jorge is the greatest ever! The whole experience was incredible from the awesome test drive to financing!! I highly recommend you stop in to Hyundai of Metairie if you're shopping for a new car! This was the BEST experience in purchasing a car!

hmf005

27 de dic. de 2011

Our car buying process was easy and painless. We didn't feel rushed to make decisions and had all of questions answered by a knowledgeable staff. Excellent service provided by Charlie Smith. Based on our experience, we would recommend visiting this dealership and ask for Charlie!

Nolagirl27

23 de dic. de 2011

Everyone was very informative and friendly. Really explained everything in detail and presently information fairly.

Susan

23 de dic. de 2011

I would definitely send anyone interested in buying a Hyundai to Charlie Smith. She made my purchasing experience a painless one! I appreciate the time she spent with me in getting me into the right car for me while staying in my budget!

JWall

22 de dic. de 2011

Derick was really nice to work with. No pressure. So much better to deal with then All Star Hyundai of Baton Rouge.

Momof2

22 de dic. de 2011

We bought our car at this dealership and the service was great. Ask for Charlie Smith, she answered all of my questions before even setting foot into the dealership! They really worked with us with us so that we were comfortable with our purchase. Everything was explained well and delt with in a timely manner. Not much more I can say but it was a great day buying a great new vehicle! I recommend this dealership for your car buying needs!

D.e.b.

22 de dic. de 2011

Greats value. Rides great sand love features. Salesman really great.

Spchauvin1

20 de dic. de 2011

Great service and a wonderful price. I would definitely buy another vehicle from this dealership.

Rocket Scientist

15 de dic. de 2011

Hyundai of Metarie is a great place to purchase a new vehicle. The show room is nice and the sales staff are very friendly and helpful. It is a great place to buy a new car!

louise

15 de dic. de 2011

the few times i had a small issue with my car, service was excellent. they explain things, if i have questions, they take the time to explain. they listen, they help you and never do they seem put off by time, questions, and always helpful

LSU Tiger

6 de dic. de 2011

Great customer service. Made the entire process easy. There was no pressure to buy. A stress free car buying experience.

claude

12 de nov. de 2011

I have bought many cars over the years, and this dealership is, by far, the best I have EVER dealt with. They did everything in their power to accommodate my wishes, and I was in and out of the dealership in my brand new Elantra in record time. If you're anywhere near Hyundai of Metairie, you would be crazy not to stop here first!

H. Ilgenfritz

28 de oct. de 2011

I bought a 2012 Elantra limited and could not be happier. LOTS of car for the money. I got a great deal on my trade in. Jorge, Marie, Chris and Lance were all very helpful. Very impressed with the professionalism and knowledge of the sales people. A luxury car for a GREAT price. Go check this car out!

Skinny

26 de oct. de 2011

Ask for Jim Braquet. He's an excellent salesperson. Also got personal service from the general manager. Amazing staff!

John1234

22 de oct. de 2011

Marie Hickman was a treat to deal with. We would not have bought a car today if not for her.

Cheryl

11 de oct. de 2011

If you are like me you probably hate the entire process of buying a car as well as the whole experience at the car dealership. For this reason I avoided going into the dealership to inquire about the Hyundai Genesis that I had my eye on for several months. Yesterday I bit the bullet and entered Metairie Hyundai. I was treated with the utmost respect from the entire team. My sales person, Charlie Smith was amazing. She was not aggressive and she "listened" to what I wanted. I felt like I had my own team working for me. The General Sales Manager, Chris Flynn bent over backwards to help me and was beyond friendly. The easiest part of the process was unbelievably in the Finance Department. Finance Manager, Mike Monteleone made it all happen and worked out the best and most affordable deal possible. Even the appraiser, Vince D'Amico was fair with my trade in. The team at Metairie Hyundai surpassed all of my expectations and I am a customer for life. I urge anyone in the market for a vehicle to visit Metairie Hyundai, you won't be sorry. I look forward to doing business with this group for the next 5 years and my next vehicle will definitely be a Hyundai.

Accent

11 de oct. de 2011

Hyundai of Metairie has outstanding customer Service. I , Constance Jackson was treated with nothing but respect. There Manager and sales Staff are very professional and work with you in every way they can. I would recommend everyone or any one to Hyundai of Metairie.Also a special thanks to Chris Flynn, Brandon Jones and Mike Monteleone.

Hotwater

8 de oct. de 2011

Buying a car is ranked up there with having a bad hurricane hangover. Jim at Hyundia of Metairie changed that ranking to catching good beads without having to flash anybody during Mardia Gras.

Mindy

5 de oct. de 2011

I had excellent customer service and assistance here at Hyundai of metairie!

Ronny

4 de oct. de 2011

Excellent Customer Care all the way around!! Guy and Derek were terrific!!!!

ChelseyL

24 de sep. de 2011

I came to Hyundai of Metairie to buy a new Tuscon and I had a great experience! The service was wonderful and the staff was extremely helpful. Stress-free! Overall: a great experience!!

New car

24 de sep. de 2011

Excellent customer service, the process was a breeze!

Debbie

24 de sep. de 2011

The salesperson, Marie Hickman, immediately put. Me at ease, and was exceptional throughout the whole experience in explaining everything perfectly.

A great car for a great price

15 de sep. de 2011

I just purchased a Santa Fe here and Chris Flynn Derick Diebold worked with me to get the perfect deal and expdite the paperwork. A great product form a great group of people. I could not be more pleased. At 62 years of age it was not my first car deal, THE BEST experience I have ever had.

Carlv

12 de sep. de 2011

Jorge was great, I would recommend him to anyone. Salut!

Elantra

12 de sep. de 2011

This guy device is very good.he help us find the right car. Only thing I want to say thank you so much.

Bulldawg

12 de sep. de 2011

Great salesperson Marie Hickman no pressure would recommend to all my friends. Car insurance is so cheap I couldn't believe it! Love my new car!!!

Nikki

7 de sep. de 2011

My sales person Jim, and brandin where very helpful they guided me through every step. The manager Chris assured that I got the car I wanted and I did...I love Hyundai metairie.

Nikki

31 de ago. de 2011

My service was very excellent the salesperson Jim really took his time with me to get me my dream car the 2012 sonata, as well as Chris he was on the phone for hrs to get somebody to finance me and I truly appreciate it...Hyundai on n.causeway is the best

Kachie

30 de ago. de 2011

The experience was satisfactory. Brandon was polite and friendly. He was knowledgable and honest.

AnaBanana

30 de ago. de 2011

Everybody was so nice and made it possible for me to achieve my goal .

AnnieR

29 de ago. de 2011

Everyone at Hyundai of Metairie was super nice & very helpful. Guy & Chris were lifesavers in getting me into my new car. Thanks, gentlemen, for a wonderful buying experience!

Winkle

24 de ago. de 2011

Excellent buying experience. Would deal with again. No high pressure. Very satisfied with the deal. See Derick Diebold for an excellent experience.

Ashley

12 de ago. de 2011

Excellent experience. Very professional staff and easy to work with. Would definitely recommend.

Doming

12 de ago. de 2011

I'll tell ya for just Stopping in fast to check out things Derick sure made I easy for us. We are very satisfied with the service / promptness. We love our elantra. Thx. Again

GNC Manager

9 de ago. de 2011

My wife and I bought a 2012 Hyundai Tucson GLS from Chris Mitchell and everything was great. Chris was personable and knowledgeable and my wife and I were in and out in our new car very quickly, which is a change from the norm for anyone who has bought a new car knows. We would definitely buy there again and send our friends there.

Lead foot

8 de ago. de 2011

Best buying experience ever! Our salesman, Jim Braquet, knows his product without being pushy, from the pre-owned lot to the showroom floor to my beautiful new Genesis. The general sales manager, Chris Flynn, held my hand from start to finish. Relaxed and accommodating without the posturing we've experienced at other dealerships. Mike Montleone efficiently handled the paperwork and we were on our way. Couldn't be happier! Thank you, Van Bohn, and Hyundai of Metairie.

Mel1234

8 de ago. de 2011

Very polite and pleasant staff! The Internet sales manager, charlie, was very straightforward and easy to work with. I will definitely recommend my friends to come here for a no haggle buying experience.

Elizabeth

8 de ago. de 2011

Marie was very nice and easy to work with. I enjoyed the experience and I'm lookimg forward to being a Hyundai owner.

Dman313

8 de ago. de 2011

I would like to say that this was one of the best buying sessions every really better then nissan I own a 2009 altima I tell to is ok but Hyundai has them bet buy a mile. Charlotte is one of the sales people I have met she is a wonderful person works very hard at what she does. I did an online app and got an answer the next day and boom it's done

Elantra

6 de ago. de 2011

Derrick was very helpful and gave me a plethora of information. He was courteous and very knowledgable

Henry

30 de jul. de 2011

Derick Diebold, your Hyundai Salesman is an exceptional person that is working for you. I was in the market, looking at an Elantra, obtained information from him, but never felt pressured. He was always cooperative with me and quoted different models with different payment scenarios. A serious accident accelerated my purchase. The high demand of this vehicle prevented me from obtaining the color I wished (Red or Pearl White), but I'm extremely satisfied on the outcome, including the nice service from Mike Monteleone, your finance manager. Congratulations to your overall service, I appreciate it very much.

Victoria

30 de jul. de 2011

We had a great experience at Hyundai of metairie! My husband and I never thought we would get a new car. Chris, Jim and the rest of their team made our dream a reality. They were so eager to meet every need or concern we had. We couldn't ask for a friendlier or more helpful staff!

James

30 de jul. de 2011

I enjoyed my experience shopping for a new vehicle. The staff was helpful on informing me on the features and benefits. They had a good selection on the lot and did not have to wait for the vehicle I wanted.

Michelle

30 de jul. de 2011

I finally gave up on my 18-yr old car. Researched makes and models extensively and decided on Hyundai. Past car buying experiences have been hideous and I have to say this is the first GREAT experience! Vic, Chris and Jim all worked hard to get me into the Tucson Limited that I wanted at a payment I could afford. Plus, Chris is the best looking guy in the place! I strongly recommend Hyundai of Metairie!

Amari

29 de jul. de 2011

My family is so happy for my mom's new Santa fe. Chris and Guy were the best for helping my mom get this car. This is the happiest my mom has been with cars. Best wishes for Hyundai.

Louis

29 de jul. de 2011

I purchased a new Accent. Guy was my salesperson and did a great job, very efficient! Fast service.

Chris

29 de jul. de 2011

Must buy from Marie Hickman. Professional, courteous and no bs.

Bryce C.

27 de jul. de 2011

Chris and Derick were extremely helpful in my car buying experience. I am more than satisfied with my new car. I would recommend that should a person want to go to a Hyundai dealer that they come to this one no matter the distance they need to travel to do so.