jorgebrito

10 de nov. de 2016

Josh Westfall provided premiere service by his professionalism, personable interaction and kindness. He is well prepared and knowledgeable and makes the car shopping experience pleasant. This is the third vehicle we have purchased at Wesley Chapel and the service is always above and beyond. I also want to thank Scott for his expertise in setting up our apple play and blue link and kudos to the owner and entire staff for making our car purchase experience a pleasure! Jorge & Nivia Brito

donfons

10 de nov. de 2016

Bob Zvonchenko our salesman was great!!!! We informed him that we were there to look at a starter vehicle for one of our sons and wanted to look at an Accent. He took us right to the vehicle (Accent), did a test drive and then proceeded to ask us questions to pin down the right fit. We were wrapped up in about an hour and ready to sign on the dotted line. He was attentive to our needs and had us in and out in good time. I will purchase our next vehicle in the future if it is a Hyundai from him and this dealership.

mrussellbean

10 de nov. de 2016

Joe Williams was an EXCELLENT salesman. He was professional and very knowledgeable. I will recommend this dealership to everyone. Thank you, I love my car!!!

deb2frank

9 de nov. de 2016

It felt really good as a woman that a car dealer was not trying to take advantage of my ignorance in purchasing a vehicle. Everything I ask was done. I was listened to. I will definitely let other people aware of the great customer service

clane1018

9 de nov. de 2016

Another dealer wanted my 2014 and after looking at new 2017 model and reviewing with Wesley Chapel location because I was a previous customer they worked out a great deal for me. Very happy with my experience.

tulozas

9 de nov. de 2016

This dealership and our sales representative surpassed our expectations. We knew exactly what automobile we were interested in and we walked out extremely happy with our Genesis G80. Our sales representative, Daniel, was by far the best one we have ever dealt with. He was knowledgeable, friendly and took time to answer all our questions.

luv1duffy

9 de nov. de 2016

Was pleasantly surprised by the attitude of the salesmen, their no high pressure tactics, and the friendly atmosphere. Salesman was knowledgeable about the 2 vehicles I was interested in and didn't try to high pressure me into the more expensive model.

peitersenm

8 de nov. de 2016

I am a return customer leasing for second time... Great customer service! Easy and fast process. My specifications were met and I was very happy and satisfied with my new Tucson 2017

rtbass

5 de nov. de 2016

Bob Z. is a fantastic salesperson. He knows the product thoroughly and will work to ensure you are purchasing a vehicle that fits your needs.

jh4

5 de nov. de 2016

I am pleased with my experience. I decided I needed a new car but didn't want to spend all day finding one. I found a car I am happy with.

grandmarita47

4 de nov. de 2016

I was very impress with this Dealer coming from Brevard County and always working with Coastal Hyundai being new to Wesley Chapel area I was worry I would not get the same attention, boy was I wrong.

flveazey

4 de nov. de 2016

This is my third Hyundai. I owned a suv, elantra gt, and now a elantra sedan. I am a consumer reports reader and believer. I can buy anything I want and I chose the Elantra. It will serve all my needs. Exactly the car I want at this stage of life. Thank you Hyundai.

aromano13

4 de nov. de 2016

Excellent service overall. The salesman Toni Crane was very helpful and knowledgeable. The manager, Sean was very cordial and accomodating. I would definitely recommend this dealership to all my firiends and neighbors.

martinezanthony706

3 de nov. de 2016

I git wxactky what I wanted, spent a little too much time in the dealership, but overall it was an exceptional experience. Kenny Jones was especially attentive to the time I had spent in the dealership, and made sure to see that I was informed about the car of my choosing, or that I was comfortable l.

denayakimchuk

3 de nov. de 2016

Excellent service and professionalism at this dealership. Special thanks to salesman Carter Miller for his work, even before we meet in person. He continues to touch base with me, providing me with his cell# to call anytime I have questions in the future.

pfcfla

3 de nov. de 2016

Overall excellent experience at Hyundai of Wesley Chapel. I was greeted promptly upon arrival at dealership. I received a great deal on a 2017 Sante Fe with no pressure, no hassle, and all interactions with staff were professional. I will definitely visit Hyundai of Wesley Chapel the next time I am in search of a vehicle based on this experience.

jackieshay

2 de nov. de 2016

your sales people are very friendly and helpful; Finance was quick and easy. coffee was great. enjoyed my experience at Hyundai of Wesly Chapel. Highly recommend.

sicjr

2 de nov. de 2016

Very professional staff great teamwork managers very involved in making the deal happen very happy with everybody overall I'll be back! I would recommend this dealership to anybody I know.

dmurp183

2 de nov. de 2016

My salesman, Rick Reynolds was very responsive to my needs and very knowledgeable about the vehicle. He accommodated my schedule and was very thorough. A great overall experience.

gresto0

1 de nov. de 2016

My salesperson did a outstanding job through the process of purchasing this vehicle. I would definitely recommend Wesley Chapel Hyundai for the purchasing of a new, used car or for their maintenance department

elsa.pendharkar

31 de oct. de 2016

I told them what my needs were and they worked very hard and fast to get me a solution that solved my problems. They were quite cooperative and worked around my limitations.

wr1725

28 de oct. de 2016

Great experience!! Staff was very courteous, informative, and very helpful in understanding my needs and preferences and getting me the best car. Bob Z, my salesperson, was excellent along with the rest of the dealership staff. I have been a customer of this dealership for many years and I am extremely satisfied.

ferguson5354

28 de oct. de 2016

Excellent service and experience. Rick wonderful as always! Sixth Hyundai purchase. Kevin and finance person were great. Time with finance shorter! Will be back for service and maintenance. Service department efficient and professional.

dual715

27 de oct. de 2016

Leroy and Daniel are excellent employees great customer service and awesome staff. I love my car. I feel Hyundai makes quality cars and would recommend all my friends in the future when they are buying a car

mblaikie87

22 de oct. de 2016

Hyundai of Wesley Chapel is home to one of the most caring and exceptional sales representatives, Bob. If you are looking to purchase a Hyundai, be sure to ask for him and he will make your experience, not only a memorable one, but an easy and enjoyable experience as well. He is the reason I have purchased two brand new Hyundai vehicles in the past.

gvernot

21 de oct. de 2016

The process of purchasing a car was fairly easy with the help of our salesperson, Rick. I would recommend him to anyone interested in purchasing a Hyundai.

aniyahmama01

21 de oct. de 2016

Everybody was nice and treated me with such great customer service and made the process so easy for me....the BEST dealership I have ever dealt with

mbryan1991

21 de oct. de 2016

Scott Goldsborough was my salesman! He is wonderful, knowledgeable and went out of his way to find me a black car with gray interior after I changed my mind on the original color! I left the dealership with my new car in less than 3 hours. That included Scott showing me how to use all the new features in my car. The pricing was exactly what he said it would be! No last minute hidden costs! I definately reccomend Hyundai of Wesley Chapel!

bonac

21 de oct. de 2016

Absolut great experience and as I mentioned earlier, the salesperson exceeded my expectations, which under car purchase circumstances are extremely high. He had kept in touch with me to assure everything was running smooth and my satisfaction is total. And this is the case. Thank you Hyundai of Wesley Chapel, thank you Daniel Parra!

deandrethomas589

21 de oct. de 2016

Hyundai of Wesley Chapel helped me get my first car with no problems, and made sure I was satisfied with my car. I would recommend this dealership to friends and family when it's time to get a car. Hyundai of Wesley Chapel is the place to go!!

babyblue33647

20 de oct. de 2016

This car buying event was another good, positive experience purchasing another Hyundai from this dealership. That makes 4, and I will definitely be back for more!

christinarose85ny

20 de oct. de 2016

My salesman was very upfront and very sweet. He understood what I wanted because he actually listened to me and what I wanted. I would love to work with him again someday.

jimkerr0

20 de oct. de 2016

We had a great experience here. We actually went to another dealer first but couldn't get anyone to help us! It was their loss because we went to Hyundai of Wesley Chapel instead and bought a car the same day. They were great to work with and not too pushy, I would use them again for my next purchase.

hghardardt

20 de oct. de 2016

I feel that the management at this dealership was not completely above board in its pricing policy. I thought I had agreed to a specific monthly payment amount only to find out that there were unexpected add-ons when I met with the financing manager.

janinecox.jc

20 de oct. de 2016

Was in a car accident lost my accent but made it easy to move on. I was stressed and gave me options that worked for me.

evangelinecasero

20 de oct. de 2016

Excellent!!From the initial greetings to meet Kenny, up to the final transaction of the purchase of the vehicle!!! Mr Sean Singh , the manager of Wesley Chapel Hyundai is very accommodating and stayed until the transaction was fully accomplished. All the staff were terrific specially Mr Jones and Mr Singh... thank you!

kpgtampa

19 de oct. de 2016

John DeMarco was GREAT to work with!! Very professional and knows the Hyundai products. I was between 2 vehicles that we test drove and John explained the differences and helped me to make an informed decision on which vehicle to purchase. Well done :0)

moparman53.rb

19 de oct. de 2016

Scott Goldsboro was our salesman. We went in to try out the Genesis coupe.and he ttok us for a test drive. We decided we would like to see something with more room and better gas mileage yet sporty. Scott brought over the Sonata sport and we liked the look of it. He took us for a test drive and deminsteated all the features and how they work. He was very knowledgeable about the engine, warranty and safety rating. Scott was very patient and made sure we were hooked uo to android auto and that our blue tooth was working properly. He stayed agter hours to make sure we were familiar with the car and instruction manuels. He made several follow up calls during the week to make sure we got scheduled for detailing and window tenting. I would rate him as a perfect employee and a great asset to your company.

shonuf12

18 de oct. de 2016

Great experience with dealership. Rodney Ryans and all the staff there were exceptional and I look forward to revisiting the dealership in the future. Very pleased

nickita4841

16 de oct. de 2016

Bob was very friendly and met all of my demands and my parents as well. I love my new car and will definitely continue to come to Hyundai with any future business

tiffanyburden419

14 de oct. de 2016

Beyond happy with the help I received. My wants and needs were heard in full and were met in full. Very happy with my purchase.

thilton82

14 de oct. de 2016

Excellent experience. Love love Loved it. Scott made it a pleasant experience. Thanks. Good knowledge of the vehicle. Thanks scott I really appreciate your help.

D.F. Hurtig

13 de oct. de 2016

Everyone there was friendly, no pressure, knowledgeable, and worked hard to make our deal work. I especially enjoyed working with my salesman, Dave Eseau and I would recommend working with him to my friends. John Bonet, the Business Manager was also thorough and easy to work with. Both gentlemen are first class representatives of the company.

bdanzis15

8 de oct. de 2016

Scott is an excellent sales associate. He made the process extremely easy and answered all of my questions in regard to using the new systems. Set up was made extremely simple!

skbchgirl

8 de oct. de 2016

Very impressed with the service! Carter delivered the Tucson to my house that sane night. He showed me everything about the vehicle! Shocked that they offered to bring it to my house because the drive seemed too far away!

jramos1006

6 de oct. de 2016

Very pleased with the staff. Leroy did a great job with my purchase. Everyone was so nice and inviting. Never felt pushed to buy a car.

lindamorris1

6 de oct. de 2016

We had a wonderful experience at Wesley Chapel Hyundai. Joe Williams, our salesperson, was excellent and treated us like we were buying the most expensive car on the lot! He explained things that would have taken me forever to find out for myself. We took several test drives trying to determine which model we wanted and Joe was very agreeable and encouraged us to do so. He even brought over the manager to meet us and he was very kind as well, offering his service anytime we needed anything as well. We have already referred one person to Joe and will continue to do so in the future. I dreaded having to look for a new car because of some unpleasant experiences in the past. If was very refreshing to see how buying a car can actually be a fun and positive experience, thanks to Joe and Wesley Chapel Hyundai. Thank you!

colleenmarie1974

6 de oct. de 2016

I'm very happy with my experience purchasing a car. Tony was great to work with. sales management team was professional and prompt. I will recommend wesley chapel to ftiends that want a hyundai.

vdiaz1995

6 de oct. de 2016

He did a very good job selling me the car everything was meant to my knees and my satisfaction I have no complaints whatsoever the deal from the beginning to the end was absolutely perfect

jlee616

4 de oct. de 2016

Thank you so much for a wonderful car buying experience. I was very happy with my whole experience and have been telling people what an easy transaction it was. I love my car, but getting it hassle free makes it even better.

damiosento

4 de oct. de 2016

Both Scott and John went above and beyond to accommodate our needs. Management was very supportive without being pushy. It was a pain free experience

monalisa75

29 de sep. de 2016

My sales representative was excellent and very helpful. The person whole handled my paperwork was professional, quick and pleasant to deal with. Service people I feel are not that great, they took a long time to get my car ready, when I went the next day for tinting my car had and still have some sticky thing on the door from the inside.

eileendaly60

29 de sep. de 2016

Wesley Chapel Honda is a great place to buy a car! Good price, good service, convenient and pleasant buying experience. I would buy a car from them again.

ajforrester75

29 de sep. de 2016

I found my car online and bought it the next day. It was ready and waiting for me when I arrived on time for my appointment with Marc. We drove the car around and played with the buttons, which was fun. This is my very first new car, and I do not like the money part. I was disappointed with the enormous signs that are misleading regarding warranties, but that is my only negative comment. Everything else contributed to a fabulous new car purchasing experience. I was assisted by friendly people, and I am happy with my new Veloster.

Mimpossible

29 de sep. de 2016

Easy sales environment, staff is friendly helpful and helped us select the perfect vehicle for my family, I have a baby on the way and needed a SUV

jmroberts0802

28 de sep. de 2016

Great place to do business, I was treated with courtesy and respect each and every time I've had to make an appearance at the dealership. Great staff and excellent management!

dannibby_x3

25 de sep. de 2016

Bob was my sales person and he was great! Very patient and friendly. I finally got the car I wanted and I absolutely love it! It all happened with the help of Bob. I will definitely recommend everyone to come to Wesley Chapel and deal with Bob when buying a car! Had a great overall experience.

hopeshaw45

24 de sep. de 2016

Great experience!!!! Scott found a car perfect for my needs and did not pressure me with tons of extras. He reviewed features in my car and answered my questions directly and clearly. Would recommend this to friends. I have recommended already!!!

dee8302

24 de sep. de 2016

Buying a car at Hyundai of Wesley Chapel was a great experience. Scott did not make me feel pressured. He listened to what I was looking for and made it happen. Thank you!

dennisrwyllie

24 de sep. de 2016

I felt no pressure from the dealership. When we didn't agree on a number, my wife and I walked out. Metz met us in the parking lot and asked if we still wanted a Tucson, I said yes, and I am driving it now. But during the "pricing" process, I felt no pressure from the staff, they were doing their jobs, and I was trying to get the best deal for me.

nanjan215

23 de sep. de 2016

The sales staff at Hyundai of Wesley Chapel are great. We never felt pressured and they answered all of our questions. Daniel and Leroy were very easygoing and very knowledgeable about the vehicle we were interested in.

mdavery2

22 de sep. de 2016

I went in to the dealership in order to discuss my lease-end and the options that I had available concerning buying out the vehicle, leasing a new one, or buying a new car outright. After the discussion of my options, I was shown several cars by Mr. Demarco, the salesman, which met my requirements. Mr. Demarco was very knowledgeable about the the different features of each of the cars that we looked at, and this helped me to make the decision about Elantra that I decided to buy.

heyatria

22 de sep. de 2016

Leroy was very friendly and accommodating. He helped us when he noticed we were becoming frustrated and tired, and did an overall admirable job. I would recommend him as a salesman to anyone looking for a car.

kelly.alyle

22 de sep. de 2016

I really like my Accent and we plan to trade my husbands car in, in another 2 years. At that time we are hoping Hyundai will have a truck line.

kelvinmarquez

21 de sep. de 2016

friendly people, and professional, feel like a family, i will recommended to friend and family, my next vehicle definitely will be purchase by Hyundai Westley chapel

herbjackson7

18 de sep. de 2016

This was a good experience. Sales rep Bob Z was very informative and helpful. Finance was knowledgeable and timely and service was very efficient in getting the vehicle ready for delivery. Great job by all.

rjhambleton

16 de sep. de 2016

quick, efficient, friendly and easy are not words I would typically use to describe the process of buying a car. But in this case, that is exactly how things were managed.

mrco2073

16 de sep. de 2016

It was a good experience. It is my second car I have bought at this location. I was deciding between two cars and Mark was very helpful in making my decision.

Markeblue

12 de sep. de 2016

Bob Z. was excellent in customer service and very attentive to our needs. He exceeded my expectations. I had some issues initially with the financing that delayed my time at the dealership. Thank you.

kevindmcd

10 de sep. de 2016

I had great service at Hundai of Wesley Chapel. Leroy was a great sales person . Sean the sales manager made me a great offer. The did a great job all the way through.

lexi.wright518

9 de sep. de 2016

Marc did a phenomenal job in helping me find my car. The time I spent at the dealership was well worth the time, if I had to do it all over again I would.

seiii

9 de sep. de 2016

This is the second Sonata I have purchased from Hyundai of Wesley Chapel. Their Sales and Service Dept are top notch... I have sent four friends to purchase vehicles from them since, and all have been very satisfied with their experiences. John Demarco is an excellent salesperson who has extensive product knowledge and has been very helpful pointing me in the right direction which is why I keep coming back. Sincerely, Lawrence Siegfried

sharmorken

9 de sep. de 2016

Great dealership, great personnel, great salesman (Bob), great experience. Happy to be a customer. Thanks for making us happy car owners. Have never been a fan of, or even friendly towards, car dealers, but Wesley Chapel Hyundai as changed my perspective on that. What a refreshing change in the car sales industry.

dashboard0607

8 de sep. de 2016

I had a good experience, for my credit they did the best they could. I am very happy overall. Just waiting on my Lien to be paid off that will be happy

andertonpat

8 de sep. de 2016

Total and review all above. Why a sepRate title since this is not a book I say keep on what you are doing it works since this my third lease.

camilla.loomis

8 de sep. de 2016

My experience with purchasing my 2017 Santa Fe was great. Everyone was helpful, courteous and knowledgeable about the type of products I was looking for. This is my second Hyundai because of the great service I had with my 2007 Elantra. Thank you Bob, Kenny and the finance guy ( sorry I forgot your name).

ftgolf

8 de sep. de 2016

Rick Reynolds worked out a great deal for me. He listened to what I had to say and then he was able to work out a deal that was just right for me.

renaeblevins

8 de sep. de 2016

I had a great experience at Wesley Chapel Hyundai. Everything went smooth and easy. This was the second Hyundai I have purchased there. Both experiences were great!

aliceheffington

7 de sep. de 2016

The bill of sale does not list the price of the vehicle. It is quite complicated and hard to follow. I have bought other vehicles from other dealerships and the price is always given on the bill. It gives me the feeling of being cheated.

bsbnick5512

7 de sep. de 2016

Tony was a great salesman. He helped me pick out the perfect Elantra. He was effective in getting us the price we wanted to seal the deal.

hdoc32

27 de ago. de 2016

Best experience I have ever had buying a car without a doubt! I will buy every car I ever owned from this dealership! And I would send all my family members and the people I truly care about to the store and have no doubt they would receive the same outstanding treatment that I got! I can't say enough about the staff the facility the auctions the maintenance the car? If only everything that was his heart is buying a car could be as fun and easy as this was, Americans all over the country would require the use of depressants just to get us back to a normal level! Thank you for the eye-opening experience!

ivylandell

26 de ago. de 2016

I had a wonderful car buying encounter at the dealership. The vehicle I wanted was not on sit but was obtained in a short time to my satisfaction.

nickyd613

25 de ago. de 2016

Great experience, bought my other car in new port richey liked this dealership much better! I will be back when I want to upgrade this car hopefully soon! That's all

jtroeller

25 de ago. de 2016

Please see my previous comments on Daniel - again, he was awesome and I think he has a great future selling cars or any other product.

bethbushon.1229

25 de ago. de 2016

Our salesperson was delightful to deal with. He was fairly new to his job, but if he couldn't answer a question, he quickly searched and found the answer.

beveythib

20 de ago. de 2016

Thank you again Marc and the fianance department for making this so easy. I can not wait to work with all of you again. Anyone looking for a car should buy one from here because this was so easy!!!

cmc2123

20 de ago. de 2016

Joe Williams is the best salesman I have ever encountered. What a great genuine person! Hyundai is definitely lucky to have him on the team!

mrodgers35

20 de ago. de 2016

I would highly recommend this dealership to family and friends. Kenny and the rest of the staff who assisted me were very professional, friendly, and answered all my questions.

heather.burnette022

20 de ago. de 2016

I couldn't have asked for a better deal and customer service. Excellent overall experience. Thank you very much for your courteous staff and finance options.

alixesnorman

19 de ago. de 2016

LeRoy was great! He greeted me when I came in after sending in an email to Rick Reynolds and expecting him to be there at the time I said I would be there. Turns out he had left before I arrived despite my appointment and LeRoy was available to help me out.

lizzieap

19 de ago. de 2016

I would recommend Hyundai of Wesley Chapel to others in the future. I would return as well. I left a longer review in the other section.

johnfit44

17 de ago. de 2016

Joe Williams was an exceptional person to deal with. We made a great deal on the vehicle, and it was a no hassle sale..! I would most definitely recommend him..!

pabernard1

15 de ago. de 2016

I had leased a 2013 car. I turned it in to get this 2017 Elantra. I understood from the salesperson that the "his manager" had looked at the turned in car and everything was okay and no further charges were due for the 2013 vehicle. Then I received a bill for an "excess wear and tear" charge of $225 in a letter/bill dated 7/22/16. I spoke to a Ms. Williams on 7/29/16 at (866) 771-3663 to ask why I was receiving this. She said a corporate inspector had made this determination after the lease signing. She couldn't really explain was this was for and promised to send me a copy of the report which she said would take 10 days to receive by mail. She said she couldn't email it. I haven't received the report as of today (8/14/16). I think the salesperson should have told me someone else would be looking at the car at a later time and that there might be additional charges. No one likes surprise bills!

aegurl1985

12 de ago. de 2016

My visit was professional , quick , easy . Non stressful. I will def return to buy another car in the future. My father and myself were very pleased with Bob the original salesman we spoke with. And john def got the job done. Also Sean is amazing at what he does ! All together great experience!

lejones4

11 de ago. de 2016

Thank you for all your assisting with choosing a vehicle that will meet my families needs. You went above and beyond and continued to have a great demeanor even after the dealership was closed and we were still there sealing the deal! Thank you

orl.rnbsn

11 de ago. de 2016

Very happy with my purchase, excellent services, excellent saleman and managers. Was an experience amazing, because the saleman was new, and he help us, like a master! Very proud of his learning process and colleagues, they help a lot. This is what I called TEAM WORK

tony.decker8

10 de ago. de 2016

Purchase was great, sales and finance was awesome, no hassle on price, trade in was good, they meet my needs in a monthly payment, sales showed me all the new features on vehicle options,no pressure on any upgrades I didn't need

berniejd

9 de ago. de 2016

Joe Williams gave us exactly what we needed in 20 minutes including meeting our needs, price, and professionalism. He understands the value of addressing "individual car buying" and stayed with us from our 1st visit to signing the paperwork. Well done!

isaranson

9 de ago. de 2016

Best New car buying experience!!Salesperson was very attentive.professional.and friendly.He answers any questions I had.He went over the cars safety features.set up my navigation .filled my tank with gas.

neoderek2005

7 de ago. de 2016

Geeat service. Quick and painless. Very easy to work with. I would definitely go back there and I have for all my vehicle needs. They had me in my vehicle in less than 2 hours. What a great experience.

tcraig10

6 de ago. de 2016

Found the color of car I wanted. Had it there in about hour very happy with sales person and finance person Love my new car

littlene

4 de ago. de 2016

Had a great experience. Rick was friendly, professional and easy to work with. It was a pretty quick transaction and I could not be more pleased with my vehicle.

fatbody10

4 de ago. de 2016

The dealership was clean and the staff was very professional. I would recommend anyone I known that may need a car to visit this dealership! It only took a few hours and we were in our new car! We were very pleased with Hyundai of Wesley Chapel!

dannyclar1

4 de ago. de 2016

Marc Metzner is by far the best salesperson I have ever encountered. Incredible experience and Marc deserves to be acknowledged for the great work he does. Will come back just to work with Marc again!

kenzierad

3 de ago. de 2016

I had a great salesperson who answered all of my questions perfectly and helped me pick out the perfect car for me. I couldn't be happier with my experience and the car that I chose thanks to Scott and Hyundai of Wesley Chapel!

pleivas

31 de jul. de 2016

I would recommend Hyundai of Wesley chapel. Pleasant buying experience. All the staff were very friendly and professional. They moved quickly and didn't waste time.

i.laferriere

29 de jul. de 2016

It was a great experience. The sales man was very helpful in helping me find a good car to fit my needs. he had wonderful customer service.

joseph.belflower

28 de jul. de 2016

Rick Reynolds of Hyundai of Wesley Chapel made this the most pleasurable car buying experience I've had. The negotiations and terms were fair and fast. Rick was very friendly and personable and not playing the old school salesman games of saying 1 number and putting another on the sales sheet.

jimbobmeggers

28 de jul. de 2016

Had a great experience clean and nice dealership me and my girlfriend both bought new cars I got a 2016 accent and she bought a 2017 Elantra Scott are sales men was great

kidney1295

28 de jul. de 2016

We love it and our salesman David Esau was excellent. He got us the best car for us at a price we could live with. Robert in finance did a wonderful job thoroughly going over all the paperwork and presenting it in a way we could understand. Ww were not hurried at Hyundai like we were with the last car we financed

jlieber1

25 de jul. de 2016

Although the Genesis Coupe has had my eye for several years, my salesperson quickly zeroed in on my reported driving habits and recommended an Elantra, which has almost all of the features I prefer as well as fuel economy for limited suburban driving.

sumburys

24 de jul. de 2016

Good experience. Treated well and fair What more can I say. Wesley Chapel Florida is a nice drive to take. Only thing that couold have been improved was the length of my visit.

beckleybeckleybeckley

23 de jul. de 2016

I experienced the best car purchase ever. The salesman delivered the car to my house. We went over the features of the car. We thoroughly discussed and signed the paperwork. My husband and I were thrilled with the ease and convenience.

buddy715

23 de jul. de 2016

Both my wife Judith and I agree that each time we have shopped for a car at Hyundai of Wesley Chapel it has been a great experience. Everyone is very friendly and attentive.

thebigw65

23 de jul. de 2016

My wife and I called Bob Z and told him what car I wanted to test drive. The car was all set when we arrived. We negotiated for a short time. The finance mgr John De Turo was fast and did not try to sell us any extras . In a few hours I drove home my 3rd Hyundai in the last 5 years. thanx Wesley Chapel

mbowman72889

23 de jul. de 2016

Very good dealer. They are honest and very friendly. They make you feel like family! Made the best experience I've ever had at a dealer highly recommended

heatherfarns

22 de jul. de 2016

Service was excellent. The only issue was waiting on my car to come back from detailing so that I could be on my way (took a little longer than the salesperson intended).

jesserufus

22 de jul. de 2016

LOVE my car!! Marc was very helpful, and explained everything necessary to help me make an informed choice. The first car that I test drove just wasn't exactly what I wanted, so he found another one that was more suited to my needs and wants. It was perfect. I couldn't believe that they actually delivered it to my house!

marycasey820

21 de jul. de 2016

Found my car online, asked for internet price. Promptly received an email and a phone call. Visited the dealership was greeted immediately, went for a test drive. Dealership was aware that I had an Internet price quote, no haggling, trade in price was as expected. Our salesman Tony Crane, coordinated paperwork and made a dreaded experience enjoyable. I have already recommended Tony and this dealership to a friend and will continue to do so. Must mention that interaction with the sales manager and finance person (Sean and Sean) was very pleasant. Exceeded my expectations!

oneet3

21 de jul. de 2016

We have purchased 3 Suv's 2 Santa Fes and 1 Tucson . The salesmen have always been very helpful and friendly and the service department is fantastic they take care if you right away and are very professional .We highly recommended this dealership if your looking to purchase a vehicle .

glenn.horn

21 de jul. de 2016

First, let me say I'm happy with the car ('17 Elantra). I traded in lease 2013 Sonata. The sales person was fine and everything went fine with negotiations (I thought.) We haggled back and forth trying to get me to right monthly payment and downpayment. Salesperson worked as liason between me and sales mgr. When we got to place I could accept ($1250 down payment/$280 per month) I asked how many months this loan was for. I was told 72 months. That was acceptable to me. On went the transaction to finance office. Signed about 100 papers and done--you know they sort of fly by you. Anyway, went home and looked at paper work and noticed the loan (through Hyundai Finance) has a term of 75 months. Now, I don't know where this change happened and I didn't notice when I was signing paperwork (my bad) but If I had I would have put the breaks on the deal right then. Somewhere, someone changed the terms from what I had discussed w salesman. I would have not even assumed that 75 mo terms are even available. I realize the paperwork has been signed and I should have caught this but nonetheless I feel duped. Now in my mind, this car is now costing me $840 (3 extra months at $280/mo) more than I anticipated. Due to this I'll be looking to re-finance this car and likely will not be going back to that dealer and maybe not consider Hyundai for future car buying (this is my third btw.)

vikki14715

20 de jul. de 2016

Dealership was very attentive, there are swirl marks in the grill that I pointed out to the salesperson. I am waiting on the new grill to come in also the rear bumper color does not match

katlin7552

19 de jul. de 2016

Very helpful throughout the whole time and made sure I was satisfied with my purchase! Rob from finance was extremely helpful and went above and beyond to help me as well.

tjschiro3

15 de jul. de 2016

I had a wonderful experience at your dealership. It was quick and easy and our sales man Carter was very friendly and informative . Both my wife and I are very satisfied with our first new car !!!

emilio0766

15 de jul. de 2016

perfect dealership to get what your looking for at a fair price I would recommend to anyone who are looking for a very economical gas milage car and some with enough space in them for you and the family to be comfortable

tnejman104

15 de jul. de 2016

Marc was a great help! He allowed me to explain what I wanted in a vehicle and brought me to exactly what I wanted. He explained everything simply in terms that I could understand.

lawleyron

14 de jul. de 2016

David Esau was very very helpful Shawn on the other hand wasn't very rude at times I would gladly recommend david esau to any one

yeznellyj

14 de jul. de 2016

It was a friendly inviting vibe. The staff was attentive. I would have like to have a more detail break down of my term of payments.

les6000

14 de jul. de 2016

Love the car! Beautiful car! The engine is so quiet, I have to listen to make sure it turned on. Thanks again and good luck to everyone working there to meet your sales goals

perudija

14 de jul. de 2016

Good I don't appreciate to be force to write and give a minimum of words that you accept. I have better and more important things to do.

mmusoro

12 de jul. de 2016

I must say that my interactions with Joe Williams was quite refreshing. He is an ultimate professional. He is knowledgeable, patient and detailed. When I am ready to purchase another car, I plan to work with him. Thank you Joe for an outstanding service.

carminuch1947

11 de jul. de 2016

Great service, knowledgeable staff, courteous employees, no pressure tactics. Easy to get to from highway. Willing to work with you regarding price and quotes. You are treated like a person with dignity. Managers honor their word and their commitment to you.

tcartright

9 de jul. de 2016

No pressure, walked the lot found what I wanted. Came back 2 days later ready to see what kinda deal I could get. It worked out nicely all the way th ..

parski601

9 de jul. de 2016

Easy to work with Sean and Kenny were great. This is my third vehicle from Wesley Chapel Hyundai I know I will go back and refer my friends too.

felipe.franklin76

8 de jul. de 2016

Easy to work with, no hovering haggling sales person. Was able to walk in and lease the vehicle we wanted easily and quickly. Prices are fairly competitive. Cars are delivered professionally clean. Will be returning again for the next lease.

emily.decosta

7 de jul. de 2016

Professional. Knowledgeable. Sales person helped my family get into a lower car payment with better features than my previous car. Joe was very helpful and ensured we were setup with everything before we left.

mcgeorge.sam

7 de jul. de 2016

Fast and easy service great place to get a car. Love the staff they were really friendly.Felt really relaxed and Tony (the salesman) was a really great guy knew a lot and never made me feel unconformable about buying my first car.

neshwright73

7 de jul. de 2016

They help me with finances and everything it is a good dealership thank you all again. The prices are pretty good the people are very friendly everyone in there Mark is a good person and he gets the job done he works so hard for me and I really do appreciate it the finance people they work very hard to thank you I will for being friendly personal business and everything else thank you again

jan2dare2dream

7 de jul. de 2016

Customer service was extremely courteous & professional. Very welcoming atmosphere. Made it possible for me to get the best deal possible. They were all very informative & answer all my questions

kristinnicoleloves

1 de jul. de 2016

I would recommend this dealership to anyone. Everyone made the car buying process a little easier! Scott my sales representative was fantastic and was so incredibly helpful! I am so happy with my choice to purchase a car at this dealership.

anna.medina0307

30 de jun. de 2016

Bob helped me pick out my new car. He is always kind a professional. I will never work with anyone but him. The finance manager was also very kind and helpful.

largemarge35

30 de jun. de 2016

Mr. Steven Moody was a big part of what hope me to understand and giving me his word, that made me feel like this could become FAMILY. Bob, Steven, Alex and Shan. It's hard to fine a business that can you a feeling of be family.

mrsamfernandez1

29 de jun. de 2016

Nice Staff professional attitude and everyone is always smiling this is a great feeling from a customer point of view .. and from a loyal Hyundai customer the service department staff they are profesional and are always willing to help Thank you HYUNDAI OF WESLEY CHAPEL you rock

mlt31780

29 de jun. de 2016

Everyone was nice friendly and professional. Would recommend them to other people. Scott and Alex were great. I love my 2016 accent. Great gas mileage.

acunningham13

29 de jun. de 2016

Shawn did everything he could to make the sale and honor all my wishes... Scott was also very helpful and told me that if I ever needed anything to contact him by phone or his cell #

taraaedwards

28 de jun. de 2016

The entire staff were very patient and customer service driven. The dealership was very clean and the staff showed a great deal of compassion towards me. I would recommend this dealership in the future.

ashley.matthews1026

24 de jun. de 2016

I would recommend Mario to anyone! I have never experienced such a stress free buying experience until this time! Great job by all! Even the financing department was informational and helped me understand everything I was signing!

jbbrown

24 de jun. de 2016

Hyundai of Wesley Chapel is an easy place to buy a car, pricing is very competitive. Post sales is very good, the service department is efficient and even will wash your car! The service department has very competitive rates so it makes a lot of sense to go to the dealer for service and get genuine parts and insures you get factory updates.

sheila.puisto

23 de jun. de 2016

This was an exceptional car buying experience. Our salesman was very polite courteous and thorough. He was in tune to what our needs were you, not over pressuring and obnoxious. We would recommend and have recommended Wesley Chapel Hyundai because of the experience we had

alfred_sanchez

23 de jun. de 2016

We bought our last eight vehicles from Wesley Chapel. I live near Miami Florida, but won't go anywhere else for our cars. Highly recommend!

nwitas

23 de jun. de 2016

John L. was fantastic. He really took the time to help me obtain the best deal. He went above and beyond to make sure we left satisfied and with everything we wanted. Would definitely recommend him to others.

danielhopkins

23 de jun. de 2016

I recently purchased a 2016 Hyundai Tuscon from Hyundai of Wesley Chapel after having purchased my previous vehicle here as well (2013 Veloster Turbo) and they keep hitting home runs with customer service and superb knowledge of their vehicles. I will return again and again to this dealership as I was in and out in 70 minutes! Great Job!!

rjgruhn

17 de jun. de 2016

Really happy with my 17 elantra. Basic model meets my needs just right. Didn't expect I'd be driving out with a new car, but they made it happen for me!

b_gentile

16 de jun. de 2016

Our last Elantra was a 2013 and we were very happy with it. After getting the 2017 Elantra...we are definitely very happy. The 2017 is much more comfortable, very updated, quiet .

tereaves

16 de jun. de 2016

I don't have anything to add to my above answers, since our experience was excellent. The process was a little long, because we did not know, when we went, that we would be actually taking the car home that day. It took more time since we had to transfer everything, which the staff helped tremendously. Also, the financing process took a little time which we had not anticipated that day.

ppittman99

16 de jun. de 2016

Great car and buying experience. Scott was excellent to work with. Very attentive to our particular needs. He was also very professional and pleasant to work with. I liked his selling style. I would definitely buy my next car from him.

queensugar15

15 de jun. de 2016

Rick Reynolds walked me through every stage of getting a vehicle from Hyundai. He worked with me and discussed every thing he was doing. I like that because I knew what to aspect going through every stage of obtaining a car. He was very honest and made sure that I understood what every step required. I want to thank the finance department for finding me the best bank for the loan. I appreciate everything!

pmarinake

15 de jun. de 2016

I would recommend this dealer to anyone because they were straight forward and they worked with me to find a vehicle within my budget. There was no hassle and everything was done in a surprisingly quick manner.

kevinpmcguinness

14 de jun. de 2016

Very pleasant experience. I buy 2 or 3 cars a year. One of the best transactions ever. Highly recommend dealership's management and salesman (Carter). Fast, courteous, great value

daniejae7

13 de jun. de 2016

Thanks to Marc from Hyundai, I was able to get a great reliable car for my new job! I researched the car that I wanted first, called up the dealership and the next day was able to walk out with my new car with no issues. Thanks again!

hklunt

12 de jun. de 2016

There were nice, friendly sales people, and they put together a good deal. I am happy with the amount I got for my trade-in, and with what I paid for the vehicle I got. No complaints.

jzanto

11 de jun. de 2016

I enjoyed my experience leasing a vehicle from the Hyundai dealership in Wesley Chapel. They were helpful in explaining leasing options. I plan to return to the dealership within the year to trade in my Camry for a second vehicle for my family.

mistietz

10 de jun. de 2016

All excellent experience. Everyone always friendly and helpful. I've delt with them for about 6 years and purchased several cars. I have never had a bad experience and would recommend them to anyone.

misty2max

10 de jun. de 2016

My experience at Hyundai of Wesley Chapel was very pleasant. John DeMarco went above and beyond to get me into the car I wanted. I will definitely recommend Wesley Chapel/John DeMarco to other people.

april.garcia17

9 de jun. de 2016

Excellent service and wonderful people . I was extremely happy with my purchase and everyone who helped in the process . I would defiantly be back for a second car. This place is wonderful

rfisher51

9 de jun. de 2016

I had an excellent experience at the Wesley Chapel dealership and with the salesperson. He had a good sense of humor that I liked and was very informative.

capwilson2001

9 de jun. de 2016

The dealership was great to work with.Rick gave us complete information about dealership and car. he was a pleasure to work with. would come to dealer again.

mcwhirter-family

9 de jun. de 2016

The entire staff. especially our salesman Scott G did a great job....very professional, helpful & knowledgeable. We have purchased several vehicles from this dealership and this was the best experience by far... love the new 2017 Elantra!

djohns49

8 de jun. de 2016

I had 4 Hyundai dealerships working to earn my business. Wesley Chapel not only offered the best price but their sales staff was also the best fit for me.

cdvd298

8 de jun. de 2016

I purchased a 2015 Sonata Eco with the Tech package and luxury. The blind spot detection unit would constantly keep going out - 6 times. I was so frustrated I was going to pursue protection under Fl. Lemon Laws. I am aware of this drawn out process of arbitration and was not looking forward to it. On a last resort I requested a meeting with the GM through the Service Manager. When I arrived the GM was unavailable (my only negative) but I was introduced to the sales manager Sean. We were able to come to an agreement on a new vehicle and my trade as well as considering the time I had wasted throughout the year for the service calls. After my wife and I settled on a new 2016 we were introduced to Bob Zvonchenko to take me on the test drive. Bob was extremely versed on the vehicle. He showed me everything that was new and answered all of my questions even though we were there after closing and he insisted that he personally deliver the car the next day. When I picked it up it was quick and easy and the car was beautiful.

samantha_meza13

4 de jun. de 2016

Completely happy with the experience and everything that Scott was able to make happen for me. I needed a vehicle as soon as possible and he made sure I left with what I needed.

mypawz

3 de jun. de 2016

I hate car shopping but this was a wonderful experience. I did all the negotiation via text and then when I arrived I test drove the car. Joe was great as was the person on the phone who texted with me. Would definitely use again.

danj0

3 de jun. de 2016

I traded in an excellent 2013 Elantra Limited. It was a great car but due to some medical issues I was having problem getting out of the vehicle. I purchased a 2016 Tuscon which fits me perfectly and is MUCH easier to get into and out of. David was very personable and made the experience as pleasant as possible.

gwhicksfl

3 de jun. de 2016

Hyundai of Wesley Chapel treated me fairly when I took in my 2004 Hyundai for a possible problem. I even talked to the mechanic. Thus they were the first dealer to see when I looked for a new car. After several test rides I found a new Santa Fe that meet our needs. They were also willing to deal.

mapg1964

2 de jun. de 2016

friendly,salesman,well informed,not much pressure,financing department not complying with advertisment campaigns,not many middle trim/colors available, kind of short road test. not very good trade in estimation, lengthy process

ecolon0906

2 de jun. de 2016

Metz was friendly and very professional. He listened to me and to what I was looking for. Never pressured me to purchase something that was over my budget. He was great!!!

jenniferrainsberger

31 de may. de 2016

I am extremely satisfied with Hyundai of Wesley chapel. I will both reccomend and return. The finance department worked to get me the best payment possible and as a newly divorced woman beginning again this was truly appreciated.

genllapur

31 de may. de 2016

Honest, straightforward, helpful, and accommodating. Got the car I really wanted, within my budget and time-frame. These guys were great. I definately recommend going to them and I I'll definitely be returning.

bcarnes24

31 de may. de 2016

Tony did a fantastic job with making sure we received the Tucson that would best fit our needs. He fought the rain and has made follow ups to let me know about the completion of our leather interior. He is a wonderful asset to their dealership. (See previous comment box for further details.)

masuck

27 de may. de 2016

It was easy to get through paper work and everyone was friendly. We will return in the future. Thank you for your time and have a great year.

nicholas.tugman

26 de may. de 2016

Hyundai of Wesley Chapel provided a very proffesional, friendly, and helpful car-buying experience to me as a first time buyer. I would definitely recommend this dealership to anyone interested in purchasing a vehicle.

bronx2690

26 de may. de 2016

THIS DEALERSHIP MADE AN HONEST EFFORT TO MAKE THE BEST DEAL THAT WAS FAIR FOR EVERYONE THERE WAS NEVER ANY PRESSURE, ONLY COURTEOUS AND RESPECTFUL FOLLOW UP

brianfink

26 de may. de 2016

Beyond satisfied with my entire experience at Hyundai of Wesley Chapel. Their customer service is stellar, and will definitely purchase my next vehicle from this dealership.

CDSHIN

26 de may. de 2016

I couldn't be happier with the sales person and maintenance support I get for all my hyundais. I take my vehicles to this dealership for all maintenance support because the price is reasonable with friendly support. I know they are putting in genuine parts if anything needs to be replaced. They stick to manufacturer's suggested schedule, so I don't have to worry about them trying to upsell unnecessary services

jcwindman

25 de may. de 2016

Not sure we received the best possible price. Monthly payment is too high esp when compared with an alternative lease. Even with an interest free loan, it is much more than we wanted.

sbsbullies

22 de may. de 2016

very happy with Wesley Chapel Hyundai. my second car purchase at this dealership. my sales person was professional and very attentive in helping me with my purchase.

robert_a_marshall

21 de may. de 2016

Very non-pushy buying experience. Was able to work out a fair deal on the vehicle without too much hassle. Was also grateful that I was able to come back 1 week later and add-on an different level of extended warranty. Would definitely look to Wesley Chapel Hyundai in the future when in the market for a new vehicle.

moheb

20 de may. de 2016

The purchase process was smooth; negotiation was street forward, no games and no sales pressure Happy with the Vehicle, it is the color and has the equipment I wanted.

cheftomp

20 de may. de 2016

Great experiance. This is third car purchased or leased at this dealership. Bob Z has taken care of us each time and made buying a car a great experience. We will recommend this dealership to friends and family.

marilyn

19 de may. de 2016

the people are very nice and we dont have to wait hours for our car to get done.

td720079

19 de may. de 2016

Very satisfied they were very helpful. The price was good. Overall my experience was great. I will recommend this dealership. Great job. Made it great

damianjahn

19 de may. de 2016

Just overall great experience. Will definitely buy again from this dealership and will definitely refer people to Hyundai Wesley Chapel. My sales person was knowledgable and friendly.

bunniegirl7

19 de may. de 2016

I dislike car shopping and buying. I put it right up there with getting a root canal. This dealership made it easy. Everyone was nice and efficient. My salesman, Scott G. was very helpful.

christina.barbo

19 de may. de 2016

First time buying a car and I had a wonderful experience! Very happy with my car. Metz showed me my different options, allowed me to test drive the cars, and showed me how to use all of the features in the car I bought. I am very satisfied and felt like I got a fair deal.

gdehoyos1991

15 de may. de 2016

Worked with me in order to find a car that fit my needs and my budget. Excellent customer service. Went above and beyond to assist.

sharlenekaye06

14 de may. de 2016

I had a good visit at Hyundai and I'm in love with my car. Carter was very helpful with getting my stuff to my new car.

karen.tillackdarri

14 de may. de 2016

Definitely will go back to buy my future car. Fully recommend to all. great first time buying experience. Best staff ..can't say thank you enough

sabineboehler

13 de may. de 2016

Overall a very pleasant experience it just took too long. I can't comment on the service department at this time since I have not used this department at this time.

monte2k

12 de may. de 2016

Sales and service staff have been professional and cooperative during the process of locating, leasing and initial servicing of our new 2016 Hyundai. This is our fourth Hyundai and the best dealer experience of the four dealers we have worked with. We can only hope that this level of service continues throughout the time we have the vehicle. Thank you one and all at Hyundai of Wesley Chapel.

stilton

12 de may. de 2016

As a Rolls-Royce Owners Club member, I LOVE driving our Hyundais daily, whether in town or between our homes in Florida and Maine. Awesome! We have lease 5 so far, and they just keep getting better! I have thanked our saleman, Joe Williams for his courteous and delightful way of dealing with us, and giving us the opportunity of really luxurious driving for an affordable price! They hold the road well, accelerate admirably, and the braking system can't be beat.

phil1480

12 de may. de 2016

Everyone we worked with was understanding and easy to work with very good people.met me at my home to finish the paperwork because I was to ill and tired to travel. Definitely went above and beyond to help

Joe valente

10 de may. de 2016

Excellent service and felt very relaxed while waiting for car to be serviced. Staff very helpful and courteous. Will be back for my next Hyundai in the future

jbel321

9 de may. de 2016

I went to two other dealerships and left Wesley Chapel Hyundai for my last visit Bought my Sonata on the spot Not only did I get the best price but I didn't have to go through the circus routine that you get at other places It was straightforward, quick and a pleasure This is the second car I've bought here and where I've got all the service for my last car. I have put 177,000 miles on my 2008 Veracruz and it's still going strong.

dwaec

9 de may. de 2016

The nice thing about being a repeat customer is having the dealership know something about us. No pressure to buy any car but "do we have the car you are looking for"? Even when we want to try a different type of vehicle than we have purchased in the past. Thank you for considering the customer.

bluemooncoffee1

9 de may. de 2016

This is my 3rd car (2 lease, and 1 bought) from this store and we are never disappointed. From the sales experience to finance (yes hyundai finance) beat out my Credit union!) we are delighted!! Loving my 2016 Sonata Hybrid! :)

dh62492

9 de may. de 2016

Scott was excellent. Finance department, fast efficient, and informative. General manager interacting, was pleasant. Whole experience A+ and would recommend Wesley Chapel Hyundai to friends and family without reservations.

esdiaz1217

9 de may. de 2016

good customer service, very personable and helpful. Obviously they know their cars well to walk you trough all is needed to get you going securely. Scott understood our need and made sure to offer all possible options to get the vehicle right for us.

wsoul88

9 de may. de 2016

I was referred to come to Hyundai by a coworker of mine who suggested I speak to Rick. He was not wrong, Rick was professional, interested in providing what I wanted rather than what he could sell me, and very positive in attitude. The reason why I will be returning to Hyundai for any future purchases is entirely because of Rick and the comfortable atmosphere he created. Before purchasing my car that day I'd been to several other lots, and other places I had visited that day were pushy and uncaring. Thanks again to Rick and the rest of the Hyundai staff for providing excellent service and a vehicle of excellent quality and pricing

tmpahal

9 de may. de 2016

Being hearing and speech impaired it was necessary to negotiate my purchase online. From the first e-mail and ongoing until a satisfactory price was established Mr. Rick. Reynolds was most helpful, patient and understanding. Upon meeting him at the time of delivery he was more then helpful with regard to presenting my new vehicle and all of its features. He is to be commended. A true asset to Wesley Chapel Hyundai!

mdunlap3

9 de may. de 2016

We used a third party broker to negotiate our deal. Appreciated how the dealership respected that and did not try to sell us the vehicle just gave us customer service

dcfielder

8 de may. de 2016

I was very pleased with Rick Reynolds and other staff at the dealership and will recommend this dealership to my friends and family. Will use it for all my service needs as well

mortonkatie82

7 de may. de 2016

I came to your location after going to the New Port Richey Hyundai dealer. I found the same car for a lower price and felt that your salesman was trying to get me what I wanted rather than just sell another car for commission. Being widowed I was comfortable with the salesman and felt he was working for my happiness not just his paycheck!

williewill1430

7 de may. de 2016

Great car experience buying or Leasing but once in service you don't feel as welcome or appreciated as a customer as you did with sales

galmichele810

5 de may. de 2016

I loved the car and my salesperson was helpful. Finance dept not so much fun. Wish they would talk a little more and not too much of a game. I want the car but I want also someone to understand what I ask and to work with me not against me.

wjtcompany

5 de may. de 2016

William' Jason and Scott all were easy and straight forward in making the deal, if they were anything less I would have bought another rav 4!

chiko813

30 de abr. de 2016

Great sale people not that good financing management ok great car love it overall experience ok sale guy Rick great guy think finance could do better and manager too

mkovjr63

29 de abr. de 2016

Everybody did a great job assisting me and my family and I have no complaints about anyone and I love my new car. Thank you so much for all you did and still do.

roberthasissues

29 de abr. de 2016

This dealership recognized customer service, loyalty, and availability as high standards to follow. All staff members are kind and professional and do not push a sale in any inappropriate means.

shs09

29 de abr. de 2016

Hyundai of Wesley Chapel turned an otherwise unpleasant and pressure driven experience to one that we came away we were thoroughly happy with our vehicle and the dealership. I would highly recommend Hyundai of Wesley Chapel (and specifically - John Demarco).

birizarry02

28 de abr. de 2016

Excellent service, amazing staff. Will recommend it to my friends. Love the guaranty, stability of my 2017 Santa Fe. I feel secure and protected with it. Love love love, Thank you Hyundai of Wesley Chapel!!!

leoours

28 de abr. de 2016

We appreciate the friendly assistance your sales personnel provided. I don't know what else to say because my previous statement sums up our impression of your dealership.

kjdsunshine1117

26 de abr. de 2016

Joe Williams was a great salesman. He focused on exactly what I wanted. He made my car buying experience a good one. This is my second Hyundai I have purchased from Hyundai of Wesley Chapel , I like how they do business. Thank You!

conniesclassictouch53

22 de abr. de 2016

I was at your facility for a very long time primarily because of the bluetooth. Joe Williams is still working with me to get it right. He has even contacted the Manufacturer's Rep.

twinkiebel

21 de abr. de 2016

I had just bought a new car there 6 months ago. That car was totaled in an accident Easter weekend. This car was purchased to replace that car. Everyone there was very nice. This is the 4th car I have purchased from Hyundai of Wesley Chapel and My husband has bought 3 or 4 there as well.

ilovemykids1974

21 de abr. de 2016

I could not have asked for a more pleasant car buying experience. I love my new car and recommend you to go check out a new Hyundai. You won't be disappointed

ivellr

21 de abr. de 2016

Very professional and I don't feel obligated to purchase anything I don't feel comfortable with, starting from salesman all the way to finance are very helpful

mohashem.salama

21 de abr. de 2016

Very nice and friendly dealer, they are care to deliver the best customer satisfaction, bob was very helpful and friendly no body try to convince us with something we are not already need

sdh21

21 de abr. de 2016

Very pleasant experience at this dealership. Would buy here again in the future. Everyone I met was very courteous. And I love my new Santa Fe.

kaseymoleary

21 de abr. de 2016

Great service with Bob it's my 6th car! I love working with Bob! He is the best!!! As long as Bob is their I will always buy a car from them!!!!!!!

lindsayengland941

20 de abr. de 2016

I was able to get the car that I wanted, close to the price I wanted. My boyfriend and I brought his car in to be serviced, and ended up purchasing two cars.

sonjahd

19 de abr. de 2016

My husband and I found the service excellent, the sales person, Bob Zvonchenko, sorted out all differences we had with Hyundai's promotions and flyers they send out to customers. We are happy with our new Tucson!!!

rrobrahn

19 de abr. de 2016

The paper work took a little longer than we have liked it to. All things considered, it was a great experience. This is the 2nd lease and the 3rd Hyundai we have owned. Hyundai must be doing something right.

jvanhorn

18 de abr. de 2016

everything is fine. The salesman was very thoughtful and courteous to our needs. We look forward to dealing with Westley Chapel Hyundai in the future.

nparato

16 de abr. de 2016

We were extremely happy with the people we dealt with. Everyone was friendly, professional, and knowledgable. We would recommend this dealership to anyone interested in a Hyundai.

Axman

16 de abr. de 2016

my wife and I were in and out of the dealership fast {record time} this is our second vehicle from Wesley Chapel Hyundai the experience is above expectations love those guys.

darkforrest7

16 de abr. de 2016

We have purchased from Hyundai dealerships in both Tampa and Brandon before, and were not happy with those experiences. We were handled very well at Hyundai of Wesley Chapel in every way. And in the end, wound up purchasing two cars at lower prices than we walked in hoping to get. Very positive experience.

vanessab217

14 de abr. de 2016

Overall very pleased with the service and process of purchasing my car. My questions were answered thoroughly and I was able to talk through my concerns. When I had questions they were answered promptly.

mrksrvn69

13 de abr. de 2016

Excellent experience and left with a brand new car! I stopped at the dealership merely to browse but knew that I needed a new vehicle. The day worked out better than I expected.

spotrx

12 de abr. de 2016

Great experience everything was very helpful and pleaseant will return for any routine work needed will go back when we need another vehicle no complaints great service

celeon

12 de abr. de 2016

Sonia had helped us before, so we reached out to her. Really appreciate Sonia! Sean worked out a deal for us that we were happy with. Marc was great at helping us set up and get us ready to roll. Our finance manager Scott was wonderful and was open to answering questions I had after we went home.

le2dr

12 de abr. de 2016

I received a very professional salesperson and General Manager at the delarship and so I was plwased and I was able to purchase my new Hyundai. I felt that this was the best experince I has in purchasing a new automobile

billieglimpse

10 de abr. de 2016

I am very satisfied with my experience with Hyundai of Wesley Chapel. The salesman, Mr. Z, and the finance department were very accomadation. Overall, it was a good experience.

shaeport

9 de abr. de 2016

This is my second Genesis and they just keep getting better but would love to see a covertable fire engine red one!!! Maybe in four years when i'm ready for a new one!

sandee.lester

9 de abr. de 2016

Our experience was wonderful and we are big fans of Hundai of Wesley Chapel. (We bought two cars from you eight years ago.) Jon was honest and knowledgable and we enjoyed hanging out with him through the process. Awesome salesperson and a great way to spend the afternoon!

jonesk296

8 de abr. de 2016

I love the dealership, vehicles and all staff. I have purchased several cars here. They are always friendly and helpful. I would like to see them participate in more local community events!!

mariaaklotz

7 de abr. de 2016

My first new car experience was excellent! Every person I spoke to was professional and friendly. The Hyundai financing was a surprise to me and I am extremely grateful for having received it. I will be a dedicated and faithful customer of Wesley Chapel Hyundai for a lifetime.

nyrican712

7 de abr. de 2016

Sales Staff and Finance dept. Are great to deal with. This is our 5th Hyuandai thru the same dealership. Will be referring customers for Vehicles.

mikkisue01

7 de abr. de 2016

All in all a good experience. In the finance part, I don't remember getting the extra 5 year warranty. I did agree to the paint and tire extra packages. That added about $2000 to the price of my car. My fault for signing and not reading carefully. I was tired, and we waited a long time for our car to get there. My dog was in his crate for a long time. 25 words is an essay. Bob was great, we really planned on looking at other cars. So I guess you're guys did a good job

lindsey.d.rosen

7 de abr. de 2016

Great experience. Will def be back and texcomendd to friends and family. Salesperson and was great and so was management. Best car buying experience to date. Thank you!

gamma986

6 de abr. de 2016

Love driving the new car. Great experience with the dealer. Rick was very helpful in answering all my questions. He also followed up in a timely manner. Highly recommend him when shopping for a new car. :)

bhamill

6 de abr. de 2016

Outstanding salesperson (Scott Goldsborough) and overall experience, from test drive to financing. This is our third Hyundai and we are very happy with our new Accent.

sharon.strubbe2

6 de abr. de 2016

"I love my new, ZIPPY 2016 Hyundai Tucson! While I wasn't able to get one with a sunroof, like my 2009 Santa Fe had, it has so many ""bells and whistles"" including the blue tooth and rear camera feature, that I can live without the sun roof! I love the way it handles; it feels like I'm driving a sports car! My salesman was very pleasant and helpful...he explained all the ""new"" features to me and made sure that I was comfortable with the car."

cdmd1014

4 de abr. de 2016

"The entire purchasing process, including working with Sales manager and the finance department, went very well. Working with my Salesman (Mr. Bob Zvonchenko) was a real pleasure. I found Bob to be friendly, helpful, and very professional. His knowledge of the Genesis was exceptional (in my opinion). He willingly explained the operation of the Genesis, and it's ""controls"" and functions."

ebroker618

4 de abr. de 2016

Happy with the dealership as I purchased my last car there 7 years ago. The salesperson was very good and the finance manager was not too aggressive in trying to sell the additional items

mr.chelsey.cm

1 de abr. de 2016

My experience at Hyundai of Wesley Chapel was phenomenal and I think everyone for their assistance and for being so patient with me. Sean Singh and Alex Lourencou were incredibly kind and informative. I also would like to thank Mario for showing me how to use all the features in my car. I will definitely recommend Hyundai of Wesley Chapel to all of my friends and family!! A+ all the way!

houndd2429

1 de abr. de 2016

Love the car, not the one we took on a test drive. Would have liked to have the car we took on test drove, offered more features but price not disgusted

Chris123

31 de mar. de 2016

No one there had a clue.... everyone was like it isn't my job... I do not know and passed us off to some other employe who was clueless.. and no one could point me to a manager or even know who one was .... trying to refinance what was left on the car.... $12000...... said it would be $425 for five years ..... seriously....

pgon101160

31 de mar. de 2016

Received great treatment and expediency in the sale. Professionalism displayed in the sale.Great price and awesome incentives.Have always purchased my vehicles here and will continue to do so

jvito2563

31 de mar. de 2016

Very courteous people. Explained all the options and went over the operation of the vehicle I was looking at. Very happy with my over all experience.

isla284

31 de mar. de 2016

I've always enjoyed the service department and have bought my third vehicle here. Service is great with friendly people. I will continue to buy from this dealership and will definitely refer my friends. I've been to other service department and this one is the best by a long shot. Continue the great and friendly service.

terryleftwich624

31 de mar. de 2016

Love my vehicle. This is the best one from the three that I purchased. The sales people where great and they didn't keep me there all day. He was very honest with me

tracy0

31 de mar. de 2016

The buying experience of my new Sonata was fabulous. I greatly appreciate the personal attention I received from Bob Z my sales rep. I can highly recommend the Hyundai of Wesley Chapel dealership for your car needs.

rlbuff

28 de mar. de 2016

This is my second go around with leasing two cars - Tucson and Sonata. Sales rep Joe Williams (for all leases) is a pleasure to work with - no pressure and was open to all my requests. As a long time Honda owner, I have been extremely satisfied with Hyundai cars and service although I would like to see more specials - oil changes and others.

russ2045

28 de mar. de 2016

Scott Goldbsbourgh did a good job in explaining the features of the vehicle. Very professional and helpful. Was concerned about my questions. Did not rush me.

carrieocttaviani

28 de mar. de 2016

I hadn't been car shopping since 1997, and Hyundai of Wesley Chapel made the experience more pleasant than I had expected. We were treated as valued customers with respect, patience and understanding. The customer service we received was the deciding factor to lease that day. I couldn't be happier with my 2017 Elantra!

dsasso0

28 de mar. de 2016

Wesley Chapel Hyundai Dealership is a dealership that is interested in being positive that the customer loves their vehicle and enjoys the car buying experience. They want to make sure the customer and vehicle selected ends up being a perfect fit! Our experience with this dealership was 100 percent.

msw10

25 de mar. de 2016

Again Jay was great, he worked with me and knew what i wanted and he made that happen, i can't say enough for him on his sake, great guy, honest , up front, and just very respectful. I didn't feel pressured or like i was being lied to like other dealers, He was probably the best experience i've had with a dealership. I will definately come back in the future and recommend others as well. Jay Mejia deserves alot of the credit here, he took care of me well beyond the limits that he should have. He definately deserves alot of praise for his work. Job well done. Thanks again

b.parlee

25 de mar. de 2016

Overall experience was far beyond 10. These guys took the time to help me get into a vehicle. This is my first brand new car and I have Wesley chapel Hyundai to thank for that.

fec48

24 de mar. de 2016

If you are in the market for a new Hyundai and want the absolute best experience you can expect from a dealership, then Hyundai of Wesley Chapel is the place to go. From the initial greeting to the final out-the-door experience, you won't find a more professional, friendly staff anywhere. Don't go and look anywhere for a new Hyundai until you go to Hyundai of Wesley Chapel first. You can go to others after that, but my bet is that you will be back to the best experience in Wesley Chapel at the end.

val_osmani

24 de mar. de 2016

Very professional, friendly environment, highly recommend, great pricing, clean, great selection of cars. Just a top notch dealership. Test drives are highly recommended and encouraged without pressure. If you are looking for a Hyundai then look no further. Thank you.

onetoexcel1

22 de mar. de 2016

It was a great experience I want the thank the staff at the dealership for all of their hard work. You made it a one stop shop for our new car. Thanks again

michellecole9604

22 de mar. de 2016

I was treated TERRIBLE when I recently visited Gettel Hyundai in Sarasota. I walked into Hyundai of Wesley Chapel and they were friendly, fast and couteous!

rscjac

21 de mar. de 2016

had a great time talking and test driving new cars was not pressured and they worked real hard on getting my payments where I needed them to be.

dawn.lejeune

21 de mar. de 2016

It was a good car buying experience. The salesperson was helpful, made me feel comfortable. He was entertaining with a good sense of humor. That is important to me when making a big purchase.

laura.self

18 de mar. de 2016

This is my second lease through Wesley Chapel Hyundai and the 2nd was as good as the first. Love this place! I have and will recommend it to my friends and family.

jgchaney

18 de mar. de 2016

The staff at Hyundai of Wesley Chapel were very professional and courteous when I came in to find my new car. Thank you, Jon Lindeman, for all your help!

gomez0515

17 de mar. de 2016

Dealership is awesome!! Jay Mejia is an outstanding sales consultant and made my car buying experience a pleasure. One recommendation is that you clone him. Thank you

tonichong

17 de mar. de 2016

Great staff that are really caring and definitely try to work with you! Definitely will stick with this Hyundai dealership. Thank you for all of your help!

br3nt91

17 de mar. de 2016

Great atmosphere make u feel like the boss and lets u choose what u want great people make u feel like your at home very kind and appreciative

rjgruhn

17 de mar. de 2016

Fantastic People! Fantastic Service! Fantastic Pricing! Fantastic Car.....2016 Hyundai Sonata Hybrid Limited! Hit 52.3. MPG's whiledriving 2 hour daily commute and listening to Sirius News Radio!!! (Just in time for gas prices increase!) Love the touch screen monitor, blind spot monitoring, lane departure and collision warning systems. Pop up trunk used regularly while loaded down with items. Lumbar and leather, set system seats most comfortable. Best feature is Hold button while stopped.....love being able to move my legs a bit on commute. Excellent views for lane change. Hyundai did well with rear window design. Striking body lines......various driving gears are engaging.....I favor Eco mode for commute. Wesley Chapel Team made it a breeze from start to finish with trade in, purchase and finance. Appreciated follow through a couple days later. So happy! I bought my car and two days later my father bought one there, too!

dangraham93

15 de mar. de 2016

This was a great experience from start to finish. This was the first time purchasing from this dealership. I would recommend them to a friend or colleague.

brenden.rowell

14 de mar. de 2016

This was the 3Rd and 4th cars we've gotten from Hyundai of Wesley Chapel. Couldn't ask for a better experience. Staff is friendly, courteous, and professional. They more than went the extra mile to make sure we were comfortable with the whole deal.

davidermeav

11 de mar. de 2016

From the moment I walked I was greeted with great hospitality from my salesman and staff. The entire experience was stress free and I never felt pressured during the entire process. I was totally impressed the vehicle but more so with my sales man Patrick Sacca and his team over at Hyundai of Wesley Chapel.

sdbabon

11 de mar. de 2016

I love my Vehicle. All of the staff at Wesley Chapel Hyundai are just great. I got I real nice car at a fair price dealing with nice people. I think this is a rarity in the car business.

jenniferoliver30

11 de mar. de 2016

Joe done a wonderful job helping me pick out the right car. I would go to him again for my trade in he done awesome

tsincere112

11 de mar. de 2016

Great job thanks. Bob and Rich were great. Outstanding. They showed me all the features of the car. Everyone was friendly. They went out of there way to make sure my children were comfortable and safe. They made my wife happy which is key.

benjamin41179

11 de mar. de 2016

Thank you for the pressure free experience, it was very thorough, not rushed, double checked for accuracy, and a pleasant experience as well. We will recommend Wesley Chapel Hyundai to our friends, thank you again.

alexisdaponte

11 de mar. de 2016

After a day of multiple dealerships and continous negotiations with dealers, Hyundai of Wesley Chapel didn't waste my time and recognized my needs immediately. They offered me the exact vehicle I wanted at the right price.

juykeith21

11 de mar. de 2016

This is the third vehicle I've purchased and or leased from Hyundai of Wesley chapel and I will continue to go to this dealership! They make it a wonderful experience and they are very pleasant to talk to. I also have gotten all my cars serviced there and find them to be quick thorough and honest!

john69

11 de mar. de 2016

Good service sales and finance experiene. Automobile test drive and choice of vehicles and options were excellent. Wait time was within an acceptable amount of time.

sctheiss

11 de mar. de 2016

Did not expect to be in a new car at this time, Was only in for a front brake job when I was looking at the new 2017 Elantra and decided to take it for a test drive. I was still upside down on my 2012 Sonata and did not think my credit score would be high enough to trade out at this time. Since I had paid 48 months without any late payments I not only qualified for a new lease but at a savings of $110 per month. Love my new Phantom Black 2017 Elantra Limited.

midnightsounds

11 de mar. de 2016

... go to Hyundai of Wesley Chapel. They have the most knowledgeable and courteous sales, financing and service people it's been my good fortune to meet. I test-drove several vehicles; all my questions were answered so I could make an informed choice. My salesman, Scott, patiently explained every feature of the car (and there are a LOT of features). Love my new 2016 Genesis sedan. Many thanks, Hyundai of Wesley Chapel and Scott Goldsborough!

slgreen74010

11 de mar. de 2016

"I would like to thank the group of men that help me with my new 2016 Hyuandai Elantra GT purchase. They were like Larry Curly and Moe they made our visit great. I went to support my sister Denise in here purchase and we both left with 2016 Elantra""s. Thanks guys for everything ;)"

steph.chula

11 de mar. de 2016

Best experience I've had buying a car yet. Everyone was extremely nice and I didn't feel overwhelmed. I would recommend this dealership to anyone!

zachary.smith281

11 de mar. de 2016

We bought two cars in two weeks from this place!! Carter was amazing! Very professional and extremely helpful! He listened to everything we had to say and never tried to push us into something we didn't want!! Will definitely be back!!

SEANMICHAEL352

20 de feb. de 2016

I was very satisfied with my experience at Wesley Chapel Hyundai. The salesman was very helpful and I look forward to dealing with him in the future.

MOXIEROLLINS

18 de feb. de 2016

I was really happy how everyone treated me and went out of their way to help me and explain things even though I didn't seem to understand the first time especially the way some of the electronics work

DSHEAFFER1

17 de feb. de 2016

I've been buying cars for 35 years and my best experiences have ALL been with my rep, Bob Z. I've bought 4 cars from him in the last 6 years. I wouldn't go anywhere else to buy or service my car.

DONMOUNTS

17 de feb. de 2016

This is the fifth vehicle I have purchased or leased at Hyundai of Wesley Chapel. 3 Sonatas and 2 Tucsons. On every occasion it has been a great experience. The staff and management are always professional and knowledgeable. No pressure, honest and friendly. Hyundai's quality and workmanship is equal to or superior to most other makes. It makes it a no brainer when I decide to buy or lease my next car. Hyundai of Wesley Chapel is where you will find me.

DANPEACH1962

10 de feb. de 2016

Great team, our salesman was awesome! And the finance guy, carter too!very professional! Everything was very fast, we felt like at home, they offer you coffee, you can watch TV, you feel like at home. The treat when you come in to the dealer is very good. The help was great! We felt pretty good! The guys that help us knew what they were doing. Smart guy in finance, carter, he knows how to help people, we love him, we will recommend him to anyone!

JESSICAMOORE81

9 de feb. de 2016

Had an overall excellent car-buying experience at Hyundai of Wesley Chapel. Everybody we spoke to or got assistance from was extremely friendly, kind, and attentive. Did not feel pressure or aggressive sales tactics from anyone, but received clear, straight-forward, and honest answers to all my questions/concerns. The whole process was clear and fast as can be for a car purchase. Great customer service.

ASHDELTOR

9 de feb. de 2016

This was the best car buying experience I ever had. I had a no hassle certificate for another dealership. Hyundai of Wesley Chapel accepted it with no hassle. No one was pushy even in the finance Dept. Thank you.

CSURBAUGH87

8 de feb. de 2016

After a bad experience at another dealership, I was extremely relieved with the ease of the process at Hyundai. Leaving the lot with my new vehicle, I felt like I made the right choice and I definitely still do. Thank you!

HAYTER_R0211

6 de feb. de 2016

Couldn't have had a better experience at a dealership. We were not pushed or rushed into anything, and I love my new car! It is beautiful!

Lmcclos919

5 de feb. de 2016

Quick and Easy. We were buying from out of state and John DeMarco made it very easy for us. It was truly a wonderful car buying experience

B Flynn

2 de feb. de 2016

Pat was excellent! I am on my 5th Sonata now and have no plans on changing it up anytime soon. The floor to the service dept is like no other very hospitable and once you are in you are family! I will be back for sure and when my son is old enough to drive we will be visiting together! Thank you Hyundai of Wesley Chapel!

SHELLJ.8183

2 de feb. de 2016

My whole experience with Hyundai was great. What was funny my friend bought one that weekend from Hyandai Tampa.. Alao said her experience was great. It's obvious why when you are on the roads that is a majority of what you see.. Oh and i love how I don't spend alot of money on gas anymore.

JORGESARDINA

2 de feb. de 2016

I had a good experience. Only problem I had was that the manager tried to sell me things I didn't want.Thats all I can recall.

MARKMAGER44

2 de feb. de 2016

My salesperson Mario was awesome!!! Great guy and knowledgable about all the vehicles!! He guided me through the whole process and made sure all my vehicle needs were met!!! I love this place!!

JON.BEARSON

1 de feb. de 2016

jay was great. very personable. the hand off from the first person ( dont even know his name) who just happened to greet us but didnt do much to the 2nd mazda sales person ( anthony) who did was a bit awkward . After that from Anthony to Jay was great.

SGRANT0

28 de ene. de 2016

No complaints at all, I was under a time crunch, but they made the process as seemless as possible with all the color changes & negotiations that took place... I am happy we went

KRUCKIE48

27 de ene. de 2016

Best dealership around best prices everyone and anyone should come here to buy a new or used car. I will always come back if I need another car

SB0513

26 de ene. de 2016

Staff is amazing! Ive been so happy with this dealership. Have been bringing my Hyundai's here for years. Awesome cars! Have recommended to my friends.

REY.URQUIOLA10

26 de ene. de 2016

Excellent. Thank you for the service. Highly recommended. Told friends and family about you guys. The best dealership I been to yet. You will be seen us.

CARLIN.CONRAD61

26 de ene. de 2016

very good experience. would return for service and/or next purchase.I would recommend this dealership to other people. Again this dealership and sales people we very helpful.

Tonyp173

26 de ene. de 2016

A few days ago, I leased a Hyundai Genesis from this dealership. Prior to my contact with Hyundai of Wesley Chapel, I had spent a few weeks looking for a replacement for my Mercedes C250, since the lease on it was nearly up. I've been buying/leasing cars since 1965, so over the last 50 years I've spent considerable time in dealerships, praying for psychotropic medication while I endured the tactics and strategies employed my most car salesmen. I had come to hate the car leasing/purchase process so profoundly, that I have employed a private broker. This time, my broker was unavailable, and--after a thorough search--I found just the right replacement in a different brand's dealership in Clearwater. I read their advertisement on the Internet; contacted the link; exchanged e-mails with the salesperson; received specific cars w/ vins and all; discussed all the details over the phone and received assurances of the price and terms. However, when I got to the dealership, and after the test-drive, the intermediate manager informed me that we could not do business at that price point. He pointed out that I should have read the very, very small print. They even claimed lack of knowledge with the terms of Internet Ad, which I had to show them with my iPhone. Of course, I didn't do business with them. After a few more weeks of looking around, miraculously, I stumbled on Hyundai of Wesley Chapel. I had heard good things about the Genesis, and checked Consumer Reports, which rates it very high and recommends it. When I initially spoke to their representative, Mr. Gene Honeycutt, I told him the story above. Immediately, he explained in clear, unequivocal terms how my experience with him and his principles would be different. And, without question it was. I told him the car that I was interested in. We discussed the terms. I told them they were non-negotiable. He accepted that, found me the deal I wanted, with just a couple of understandable tweaks, and sent me an e-mail offer, subject to my acceptance after a test drive. Mr. Honeycutt was polite, considerate, appropriately jovial, and thoroughly professional throughout. He definitely went the extra mile for me to make the process as efficient as possible. If I could rate him, I'd give him 6 stars on a 5 star scale. When my wife and I got to the dealership, we sailed through in record time, based on Mr. Honeycutt's earlier preparation. There was NO BS from any Hyundai representative, and no hint of manipulation. The courtesy and professionalism of the staff, especially Pat, and Sonia Toulouse was astounding. In other words, Gene Honeycutt and everyone that I dealt with at H of WC, demonstrated integrity and class. In my 50 years, this was the very best car leasing/buying experience that I have had. I am very happy with my car. And, I give my unqualified endorsement to Mr. Honeycutt, Pat, Sonia Toulouse, and to the entire dealership.

RKPRABHU

20 de ene. de 2016

The car buying was very pleasurable experience. Joe gave preference to what we were looking for in the car and tried to work on those aspects, instead of selling what was there in the inventory. He was very responsive to every question we had. He very friendly and very well informed about the options available in the cars. He was not just trying to sell a car and just make one more deal for the day, instead he was trying to help us and in turn win a customer forever. And this was evident from talking to a previous customer. We had an opportunity to meet one lady who had bought 3 cars from him and also had helped her relatives/friends buy cars from him. Joe even was willing to come home to set up the garage door opener in case we could not do it ourselves. He explained every new features in the car and paired our cellphones to the car navigation system. Thanks Joe for a helping us add a beautiful car to our family for the New Year!

AMY.HART

20 de ene. de 2016

I am a third time Hyundai owner and this was probably by far the best buying experience. Joshua Scott is an awesome salesman and he really listened to what our needs were; something very rare in a car buying experience. The service at Hyundai of Wesley Chapel is top notch too.

S_GORDON723

19 de ene. de 2016

The gentlemen in the Service Dept are always helpful and take the time to explain things to you. Even when they give you a time frame, your job is always completed before. With regards to Sales, I have always dealt with Bob Z. He is a pleasure and a joy to work with. He tells it like it is and I truly appreciate it!

FORMYUSEONLINE

19 de ene. de 2016

Sonia Toulouse and the dealership did a great job. They did business the way i wanted and were very accomdating and respected my time. Ibwould definitely recommend them.

JCORBIT3

18 de ene. de 2016

An excellent experience. Everyone went out of their way to get me the exact car that I wanted.The staff was very friendly and was able to put me completely at ease.

PINKCRUSH

18 de ene. de 2016

Overall experience was fantastic. I'm very happy with my new vehicle. Best experience I've had at a dealership. I will definitely be recommending Wesley Chapel Hyundai to friends and family.

MELODYW1015

18 de ene. de 2016

One word. Awesome! They make sure to work with you as a team. There was no rush, no aggression. They listened and helped. I will refer everyone I know.

RMHOLT

16 de ene. de 2016

My experience at Wesley Chapel Hyundai went exceptionally well. No pressure from the salesman, Jay, and he worked with me, to make sure everything went well. I certainly recommend this dealership and my salesman, Jay, to all who are interested in a car.

MHUTCH0506

15 de ene. de 2016

My sales person was very knowledgable and very nice. Worked with me on all aspects of what I wanted in my car and the overall price.

ANZJ78

14 de ene. de 2016

I had a "Great Experience",fast ,efficient and trustworthy. The sales representative is a great person and he was great.defiantly I'll try that experience again.

Brianne

12 de ene. de 2016

I was looking into a sonata for some time now. I found two cars online that caught my eye. I dealt with Gene who listened to what I was looking for and within a price range. He was very understanding and not once did I feel overwhelmed to make a purchase.. He was very professional and was able to get me the car that I'm loving all while staying within my budget. Thank you Gene! I will definitely reccomend this dealership to anyone!

JALAPINE

12 de ene. de 2016

We are treated really well every time we come to this dealership. We have purchased 2 vehicles from Hyundai of Wesley Chapel and have had Rick Reynolds as our seller both times. He is a joy to work with and we recommend him to all of our friends. We will continue to use this dealership for all of our car buying needs. 5 Stars to Hyundai of Wesley Chapel. A true joy to shop and buy.

stacy813

12 de ene. de 2016

I recently bought a used Hyundai Santa Fe from this dealership and had the best experience from the initial phone call all the way to driving off the lot in my new car! They put me in the perfect car for me, within my budget, and not once did I feel any pressure to purchase which was important to me. It was because they were so professional and worked as a team that I wanted to buy a car from this location.

KRUCKIE48

8 de ene. de 2016

Loved it all, I would come back, I love the car. Very very happy with the sale guy john. I'm happy to beat apart of the hyundai family

NANPARK

6 de ene. de 2016

I had very positive experiences at Hyndai of Wesley Chapel.Mr. Carter was very friendly and knowledgeable about the car I was interested in.The financial staff was very nice and worked efficiently.

GREENE.ASHIA

6 de ene. de 2016

Very professional and friendly.made the process very easy and customer service was excellent. I was able to relax and enjoy the process. Great work everyone.

DOUTHFAM4

5 de ene. de 2016

I had a pleasant experience purchasing my new car at Hyundai of Wesley Chapel. My salesperson Scott Goldsborough was friendly and knowledgeable. He made sure I was fully aware of all of the options that were available and showed them to me. Will definitely recommend Hyundai of Wesley Chapel to others and will go to them for future purchases.

MICHELLE.FERRARO63

5 de ene. de 2016

The negotiating was far easier than I expected and the car I wanted was available. The salesperson was knowledgeable and patient. I will recommend this dealership.

Belinda T

4 de ene. de 2016

Marc Metts & Jared were so helpful, my buying experience was fast and painless! I love my new car!! If you are looking for a great deal with a wonderful people, check out Wesley Chapel Hyundai!!

RIPVON10

30 de dic. de 2015

I sent my daughter and her husband there and my brother in law and his wife there. They are also proud owners of 2016 Hyundai from Wesley chapel

BOB.GREENHALGH

30 de dic. de 2015

Sonia and the Hyundai team made buying a car a pleasurable experience . Sonia knowledge about her product, listening skills to determine our needs, and professional approach to representing her company and product were the key to the positive experience.

S from Wesley Chapel

30 de dic. de 2015

We went in looking for a specific car we had seen on Autotrader. The salesperson had a hard time finding it - it wasn't up front with all the other used Hyundais - but he found it in the back. This car was dirty - hadn't been touched since they got it. It was scheduled for detailing and certification process that day (12/29). We went inside and the guy wanted us to buy it without it being cleaned up first - we could "rip up the contract" if we didn't like how they fixed it (it had a lot of scratches on the hood). We said, no, we wanted them to do the full treatment on it and see how it looked before we agreed to buy it. Then he want back to get it taken to the detailer. He was gone about 20 minutes, and came back saying that they couldn't find the keys. Also, the service manager said this car hadn't been listed for sale and there would be a $1,000 fee added on to the autotrader price for the detailing/certification process. I told him I could show him the Autotrader ad on my phone (I came in with the carfax and the stock number...how could I have that otherwise?) So, we told him we didn't want the car for the additional $1,000. Then he said he could give us another car for the same price. He did a little looking on the computer, and I'm assuming he saw something he didn't like, because he never mentioned that car again. Instead we looked at an Accord that we had on our list. He said it was ready for sale, except they would run it through the car wash for us. (While it was clean, it didn't look like it was "let's make it look like new" clean.) When he went to get the keys, again, they couldn't find the keys. It seems someone in the dealership moved the cars and the keys were all mixed up. How does that happen? So after 2 hours, we left with nothing to show for our time. We were completely ready to purchase the first vehicle we came in to see. I think it is dishonest to try to add on $1,000 to a car you have listed as already certified. That's your mistake - you need to honor the prices you advertise. Very disappointed.

dweber1234

29 de dic. de 2015

This is my 6th Hyundai and the second from this dealership. If you are lucky enough to get a good salesperson who will be straight forward and answers your questions honestly, you will do very well.

ROSEYLOO2001

29 de dic. de 2015

The staff is very friendly and professional. You will not regret stopping by and buying a vehicle. They attend to your every needs. Customer service is also on point.

ALTONCAMPBELLC

28 de dic. de 2015

My sales person Mario rosado did a great job . Very pleasant and informative. Took his time in providing product knowledge. Even gave private number for further questions.

JIMMITRY.R

24 de dic. de 2015

Best dealership no comparison. Purchased 2 cars in 1 day Mario took his time explaining everything did not feel rush or forced to purchase a vehicle or anything very friendly and knowledgeable.

BRUNATO

22 de dic. de 2015

We went into the dealership expecting to look but not buy. With the great experience we had at Hyundai in Wesley Chapel, the salesman Bob listened to our needs without pressuring us and took the time to really listen to what we needed, we are now proud owners of our second Hyundai and will be back for more. Rob in finance went above and beyond to finalize the experience and took great care of us.

MBURTON9

22 de dic. de 2015

The salesman was great!! He was friendly, honest, and not pushy in any way. He was very knowledgeable about my car. I will purchase my next Hyundai from him.

BVEGA535

17 de dic. de 2015

Very satisfied with the professionalism they served me. I will come back and refer my friends to do business with you , thank you Hyundai Wesley Chapel

PIXIE2674

16 de dic. de 2015

Made buying a new car easy and fun yet very professional! They took something that can be scary and made it stress free !!! I would recommend this dealership!

JCRAFT21

16 de dic. de 2015

Great Service, attentive staff. Atmosphere was welcoming and calming. Give high marks, to the efficiency and professionalism of the staff; especially Bob. I will highly recommend your company to my friends, family and associates.Again thanks for your impeccable service.

ANARDARIVERA

16 de dic. de 2015

This will be the second car I have purchased from this dealership and I have all maintenance for prior cars performed there also. The staff always treats us very professionally and in a very friendly manner. Sorry to say, I do not have the names of all the other employees I've worked with in the past, except the salesperson whom we worked with on this particular occasion. But they all deserve a very heart-felt thanks.

PMCGONIGAL

16 de dic. de 2015

This dealership is very easy to deal with. We were greeted by salesman Bob and he took us every step of the way. The dealership is very clean and the people are easy to talk with.

CAITLIN.STANLEY

16 de dic. de 2015

I am so happy with my new purchase of my 2016 Elantra. I couldn't have asked for a better experience. The salesman I worked with was amazing and I would recommend anyone to go to this dealership to see him.

sandra866

16 de dic. de 2015

very professional and very knowledgeable. Sold me the right car by asking my needs. The finance dpt is also very professional and very helpful to find the best financing possible. Thank you for everything

AQUA4BUCS

15 de dic. de 2015

Excellent customer service and will be back when ready for new car and will refer anyone there I can. Loved working with everyone that helped us

RTO180

15 de dic. de 2015

Was Good did not like the long time to receive the vehicle will recommend this location to other in the near future, thank you again for everything

CVODON

15 de dic. de 2015

This is my 6th Hyundai I have owned. The Service Dept. at Wesley Chapel is excellent and always checking to make sure my care is safe and in excellent working condition. I have been very happy with my cars and the service; that is why I keep coming back.

GLUNA1585

9 de dic. de 2015

My overall review of getting our new vehicles were positive, because once the dust settled we got 2 new vehicles that we wanted. We're both pleased customers.

ANDREWSOLO

9 de dic. de 2015

salesman very knowledgeable on the SUV that I had Leased. went over all the features of the unit.. very pleased with the experience at this dealership.. all the salespeople very professional..

MAISY2737

8 de dic. de 2015

great store ,great people i recommend this store and personal highly. the car was full of gas and washed and shining, it was a comforting experience.

JENNGUTI21

7 de dic. de 2015

Overall made car purchasing a breeze. They were very informative and respectful. Will definitely go back. It was worth the drive from brandon and will definitely recommend people to go here in the future.

DSHEAFFER1

3 de dic. de 2015

I was very pleased with the entire experience. This is my 3rd car from this dealer and I will probably buy a 4th in the next 5 months.

DANIELLE.BARKER104

3 de dic. de 2015

Hyundai of Wesley Chapel is the best of the best!!! I greatly appreciate the level of service received. Thank you to everyone for your time and assistance!

EQUESSEN

1 de dic. de 2015

I never thought i'd be owning a Hyundai let alone two as i've always been a ford guy. But the quality of the vehicles and our sales reps Jay and Kevin the inventory manager were very friendly and helpful and pointed out all the features of the Hyundai Sonata and Santa Fe Sport that I just had two get both. The Sonata for my wife and the Santa Fe for myself which i traded in my 2013 F150 for. Great vehicles

G3DCOACH

1 de dic. de 2015

Good. I did everything online so that when I went in I did not have to stay there all day. When I went in everything was ready to go and I only spent 1 hour there.

J2421

28 de nov. de 2015

The process of buying was easy quick and very pleasant. I will definitely come again.i would recommend the dealer to friends. I have bought Mazdas in the past at the same dealership.

ERIKALYN.SIBLEY

25 de nov. de 2015

Great experience!They had a friendly staff and they were very Knowledgeable.we would definitely go back there in the future. And I would recommend them to others.

Craig N

21 de nov. de 2015

Purchased the Genesis yesterday from Wesley Chapel. It was a very positive experience due to the Internet sales manager, John Fenton. He is professional, knowledgeable , and treated me with great respect. This was my second car from Hyundai of Wesley Chapel and it was a pleasure working with John and securing a good deal on the car!

WMR0326

21 de nov. de 2015

Dealership treated us with courtesy and professionalism. We were very satisfied with the service and treatment. We got a great price and the car had all the features we wanted.

CARLEYDRISCOLL

18 de nov. de 2015

Friendly staff! Quick and extremely willing to help you out on a deal. I couldn't be happier with my experience at this dealership. They got me into the perfect car for my family and I.

EDWIN_DELGADO

18 de nov. de 2015

Great dealer. Customer service and pricing is the best. I was counseled on the leasing and buying options for getting the car I wanted at the price I wanted.

CDSHIN

18 de nov. de 2015

I bought vehicles from this dealer multiple times because the sales price was straight forward and the service department is very friendly. The sales folks are very friendly and not very aggressive. I checked out other dealers

TREYANDMOMMA

16 de nov. de 2015

I've already recommended Josh and Wesley Chapel Hyundai to family and friends. I couldn't have had a better buying experience than i did with Josh.

RDHOWARD60

14 de nov. de 2015

I am so happy beyond any words could express with everyone that assisted my mother and me. I love my sport car and the mileage

LESAN1950

12 de nov. de 2015

The staff worked hard to meet my objectives for trading my Camry and getting new Sonata. I didnt waste much time negotiating. I am glad I have been in the dealership and did good business.

LEE_MONTALVO

10 de nov. de 2015

Do recommend they did there job this is the second car I buy from them friendly staff, and they always call to checkup on our purchase

WISNIEWSKI.LINDSEY

10 de nov. de 2015

Shopped at many different dealerships. Nothing else compared to the service and quality of hyundai of Wesley chapel. We will most likely buy another Hyundai here

FEBRES25818

9 de nov. de 2015

Very professional and very respectful They really help you out including Bad credit i really recommend Hyundai Wesley Chapel!!! I Just referred a Friend last Saturday I he get a brand new car 2016 I'm very happy with this dealership they are good people and honest!

SUZYCARDNER

9 de nov. de 2015

He is a great sales guy and took the time to address my needs. 10+++ The service department is also very friendly. Definitely a repeat customer.

LEARLE73

5 de nov. de 2015

Small Dealership that feels more comfortable and not like a factory. They are not pushy like some of the bigger dealers. A large plus is it is one of the only dealers that does NOT have an added "appearance" package. Extremely friendly staff and the GM himself came over to ensure I was getting the deal I wanted.

HAMIDJT

5 de nov. de 2015

We own Genesis, Sonata, Elentra and just added the new 2016 Santa fe to our Auto family. I have been servicing my cars at this dealership for past 2 years because of their friendly and professional employees from sales to service and bought the last two from this location. These people treat you with respect and make your auto shopping and service experience so easy and enjoyable. Thanks to entire personnel at Wesley Chapel Hyundai!

LSHARP983

5 de nov. de 2015

I feel very good with the experience of buying the Hyundai Accent and with our sales rep Scott Goldsborough....I feel he went above and beyond and we are very pleased with the way we were treated throughout the whole process. Thank you again and yes we will recommend your company very much.

290138

31 de oct. de 2015

I stopped in for a test drive and ended up buying a car. JOHN FENTON was very helpful, thorough and polite. He showed me everything I needed to know about my car and I felt like I had a friend walking me through the whole process. My father even went back and got another car from him a week later we were so impressed by JOHN FENTON and the team at Hyundai of Wesley Chapel. If you are in the market for a car go and ask for John!

UTAKECARE_C

28 de oct. de 2015

i was helped by Bob and Joe. I found them to be very professional, friendly and sincere about helping me find my new ride. Their exrra mile efforrs made it an enjoyable experience. Hyundai is very fortunate to have them on its team. I had my car funanced and Scott was,very patient and helpful. I will definitly recommend them.

DCORTES1230

28 de oct. de 2015

Great service and prices that work with your needs. Scott was attentive, patient and not too aggressive. I would recommend. The manager that was walking around didn't seem very positive but my salesman did.

WMAYO

28 de oct. de 2015

I am completely satisfied! Sonia answered all my Internet questions and was very friendly and informed about the product.Rick? That guy knocked it out of the park! Very knowledgable and friendly. I had no pressure during my visit, and ACTUALLY enjoyed my buying experience.Outstanding!Sonia and Rick shiuld be considered a valuable part of your sales team!Thanks Everyone!!!

PAMELAKING8

27 de oct. de 2015

Excellent Ill do future business here at Wesley Chapel All the employees at this dealership were very friendly and helpful, they gave above and beyond satisfactory service

VAZQUEZERIC416

26 de oct. de 2015

Efficient and determined to help me get the deal. My salesman John worked hard days after I left the dealership. He called me back with a solution on getting me into my 2016 Elantra.

ABOUTFACE8

24 de oct. de 2015

If any concerns or issues come up, they make it right. This was my fist time dealing with this dealership and I don't give my options lightly but there's guy are awesome!

KIMWALKER34695

23 de oct. de 2015

My experience with Hyundai of Wesley Chapel was incredible! The customer service and professionalism was outstanding! Rick Reynolds was great to work with! I will refer family and friends in the future!

ICAWALKER82

22 de oct. de 2015

Hyundai of Wesley Chapel was recommended to us by a couple of the workers in the restaurant we visited for lunch that day. The person we were told about was Bob. But when we walked in, Bob was helping another customer so instead of making us wait, he asked us if we would mind having Joe help us. Through our whole buying experience, Joe and Bob helped us. They were both friendly and very informative. We would definitely recommend either one! Thanks Joe and Bob!

PDBUTLER

22 de oct. de 2015

I had an awesome experiemce, Scott understood my needs and the price range I needed to be at and he accomplished them all and delivered me a car that I can say I love!!!

STEPH.ENGLISH

22 de oct. de 2015

Very efficient, reliable and professional service. I felt my needs both financially and what I requested in my vehicle were met with the best efforts.

Jack B.

21 de oct. de 2015

I was in and out with a certified pre-owned vehicle within an hour. I dealt with JOHN N. FENTON and SONIA TOULOUSE. They were both very friendly, knew what they were talking about, and delivered an amazing car to me! I enjoy the car, and I enjoyed every second of being in the building.

DAKICHRA

18 de oct. de 2015

Bob Z..you're the best! Thank you again!see you in a couple years for my 5th Hyundai. I've never had so much fun buying a new car. You made it effortless and you know exactly what I wanted and delivered!!

JKW303

14 de oct. de 2015

It was a pleasure to work with Joe Williams. I spent time with three other dealership. Joe Williams made this dealership the best of the three.

BESAVAGE

14 de oct. de 2015

Very professional, friendly and explained how everything worked in the vehicle to my satisfaction. We take all our Hyundai for service to this dealership. They explain what your car needs to get the most out of your vehicle and to get many years of enjoyable driving.

TIMOTHYNESTLER

14 de oct. de 2015

Nice clean dealership with very friendly staff. I will be recommending this dealer to my friends.I will also be looking for my next car here. Thank you

JASONP813

10 de oct. de 2015

I was never had the staff be as attentive to us during this process. Would definitely recommend our salesman Mario and the finance manager Robert.

CYNTHIA.STEBBINS

9 de oct. de 2015

Sonya did a great job of working with our family to find the perfect cars for our budget and needs. I wouldn't have had my experience any other way!

JBRANHAM5

9 de oct. de 2015

Great experience everything I could hope for one of my best car buying experiences even my wife thought it was nicer than most of our previous car purchases.

JULIANNI31506

7 de oct. de 2015

I truly enjoy my experience at Hyundai of Wesley chapel from my frist step in to the dealer. I have a lot of bad experiences which made me lose hope and faith in car dealerships however my experience with Hyundai of Wesley chapel was so amazing that it restored my faith in car buying. Bob, my sale person was tremendous; Scott my finance person was awesome and John the general manager was amazing. It was such a team effort that I can only say is thank you for your great service. I trust them so much that this will be my only dealer that I would shop for cars!

ALELI.LILLY

2 de oct. de 2015

Went in and came right out with what I asked for. My sales person was great in explaining everything in full details. Thanks once again!

Marilyn H.

1 de oct. de 2015

I was referred to John Fenton by a friend who had purchased their Elantra from John at Wesley Chapel Hyundai. I could not have asked for a better salesman. John was very nice and took his time to explain the entire process. He made my car shopping a pleasure. I would recommend John Fenton to anyone looking to buy a Hyundai. I love my new Elantra. Thank You John

RWILSON277

1 de oct. de 2015

If car dealers were all like this, auto buying would have a better image. I have bought more than fifty cars and trucks over the years, both for my business and personal use, Hyundai of Wesley Chapel is tops.

CHRISL.BARBER9

1 de oct. de 2015

This is the second Sonata that my wife and I have bought from Hyundai of Wesley Chapel and our fourth overall. Mario is a great salesman and very professional. He answered all our questions and helped us in every way he could. Great vehicles, great people, and we are very happy.

JACQUELINEWILTSHIRE

25 de sep. de 2015

I was so jaded from the process of trying to buy a car (going to the various dealerships and dealing with the "sales pitch"). However, at Hyundai of Wesley Chapel, I felt comfortable about buying my vehicle. I have not regretted my decision.

MARCELBONILLA

24 de sep. de 2015

Stopped by to purchase my lease end vehicle and thanks to the help of John de Marco ended up leasing a brand new Santa Fe.I'll definitely come back

D.SANCHEZ

23 de sep. de 2015

I purchased a 2016 Santa Fe Sport. Got the right price and the right vehicle! I love my new SUV, highly recommended! As for Joe, very honest and straight to the point!

MARYSTEELE32

22 de sep. de 2015

Fast Friendly and superior Customer Service I would recommend to all my family and friends. Great people funny and honest. Thanks Hyundai for making our life better. Phillip and Mary

NICOSIA312

22 de sep. de 2015

I purchased two vehicles at this location, and I couldn't be more pleased with my experience. The staff was friendly and helpful. They were haggle free, aggressive free, and pressure free. I wouldn't want to shop anywhere else for a vehicle. I've been very happy with both of my experiences, and will be returning for whenever my next purchase will be.

TDBAKDASH

16 de sep. de 2015

the best dealership I have worked with. They were very helpful, dedicated, and keen to provide any help needed.i highly recommend them without any reservation.

ILEANA0

16 de sep. de 2015

They found me the vehicle that I wanted and I am very pleased with the sales staff. I really like driving my new Santa Fe!

DDJFEESER

16 de sep. de 2015

Everyone at the dealership was friendly and helpful. Their customer service is top notch. It was a pleasure working with John Fenton he was extremely kind and listened to our needs. There was no pressure he put us in the car that suited our needs in our price range. We greatly appreciate all his help. Sean Hawes was also a pleasure to work with he was kind and straight forward.

SUBLIMEINTHEMIND

15 de sep. de 2015

Very satisfied with the purchase of our replacement Hyundai vehicle. Was a great experience and quite efficient. Hyundai has definitely earned repeat customers with the customer service and quality of vehicles that are offered.

MEPAULINO20

15 de sep. de 2015

The staff helped me find the right car at a reasonable price for me. They worked with me when deciding the color of the vehicle and provided me with different options. Also provided me with a lot of information regarding the vehicle and answered questions efficiently!

GENEVAB317

15 de sep. de 2015

My salesperson, Mario Rosado, was knowledgeable, personable, and helpful in every aspect of this transaction. He introduced me to members of the staff who were also personable and helpful. This experience was outstanding! In fact, I was so impressed that I delivered homemade cookies to the sales dept the next week !

trayshall

15 de sep. de 2015

Nice, friendly staff at Wesley Chapel Hyundai. Very happy with my 2015 Sonata! I will return if in the future my family needs another vehicle!

RIPVON10

13 de sep. de 2015

I dealt with them when my daughter bought her first car back in 2007. My wife bought a 2008 from them. My other daughter has a 2016. my brother in law bought a 2015 and a 2016 from them. We really like them.

WMHUME3842

13 de sep. de 2015

ALL SALES PERSONNEL WERE FRIENDLY AND ANSWERED ALL MY QUESTIONS.I TALKED TO TWO SALES PEOPLE AND THE SALES MANAGER.I WAS HAPPY WITH THEM.MY ONLY COMPLAINT WAS WITH THE FINANCIALLY INDIVIDUAL.HE STARTED EXPLAINING ALL THE OPTIONS AND THE ADDITIONAL COSTS INVOLVED.THAT WAS A HUGE TURN OFF.I NEARLY CHANGED MY MIND ABOUT BUYING THE CAR.I WOULD SUGGEST YOU TELL HIM TO ASK THE CUSTOMER IF HE WAS INTERESTED IN ANY ADDITIONAL OPTIONS,AS THE OPTIONS ADD CONSIDERABLE COST TO THE SALE OF THE CAR.

MARIEHILL1406

13 de sep. de 2015

Everyone was extremely nice helpful professional and I would definitely recommend anyone to go to the dealership for their next purchase. I think everyone there from the salesperson to the manager to help me out and not making me feel rushed or taken advantage of.

HVANN

11 de sep. de 2015

As stated before, a very friendly dealership, you felt at ease in talking to the sales people, they answered all my questions and went out of their way to satisfy the customer.

ANGELRBERRIOS

9 de sep. de 2015

This is the third Hyundai I purchase, and the second one at this dealership. Been a customer for 5 years and plan on keeping it that way. I've always been extremely satisfied with the service provided. Keep up the great work!

Desirae Wagner

8 de sep. de 2015

John Fenton was a pleasure to work with and a refreshing change from other horrible dealer experiences I've had. Everyone at Hyundai of Wesley Chapel was very friendly and great to work with. Will definitely go back and work with John to buy our next car.

SHANNON1014

8 de sep. de 2015

Excellent buying experience. The staff was friendly and helpful and the facility was immaculate. I would recommend this be your first and last stop for car buying.

MWARLICK

7 de sep. de 2015

The team at Wesley Chapel help me arrange for a lease car for my daughter that lives in the area and worked with me in Indiana at my convenience. No pressure, no side sales pitches, just answered and explained everything I needed to know about leasing. I highly recommend this dealership.

HURT.JAZMINE

7 de sep. de 2015

Purchased my first car from here. Wasn't to pleased the service I got. I came back anyway and was very impressed. Sales person kept me informed at every step of the way. I got and awesome deal and I LOVE my new Sonata!

maadd316

7 de sep. de 2015

It was a good experience. I got everything I needed and my sales guy Mike was right on point. I will definitely go back there again!

RULLIMARKETING

6 de sep. de 2015

Things were corrected after a long talk. I am satisfied that we got to work things out and things were resolved in a great way.

APERKS1911

4 de sep. de 2015

Everyone was great at the dealership. They made the car buying experience very easy! I look forward to getting my vehicle serviced there. I will tell others of my great car purchase and experience!

CARLTILL

2 de sep. de 2015

The sales person was very friendly and did not pressure me to buy the Vehicle. Every in the Dealership was very helpful. I would buy a car again.

SCARACCI

1 de sep. de 2015

Always a great buying experience. I have bought many vehicles from the dealership. I always recommend anyone to go there. I like that my visits are quick and to the point.

ILENEM981

27 de ago. de 2015

I bought a car for myself a couple weeks earlier. I had such a good experience that I brought my mom in to buy a car too. We were given a deal we just couldn't resist.

KARINADEXTER

24 de ago. de 2015

Mike was very nice and helpful picking my new vehicle.... love the experience and hope we have made the right choice by switching from a toyota to a Hundai and the longevity of the vehicle is the same as my previews one.

BAICALEIN

24 de ago. de 2015

Everything is perfect at Hyudai of Wesley Chapel.Patrick Sacca, the dealer who helped me is very friendly and competent. I would definitely recommend him to my friends who plan to purchase a Hyundai car.

JMONEY9012345

19 de ago. de 2015

The dealership was very clean and the workers ahad knowledge about all of their products which helped me purchase the right vehicle. Their customer service is outstanding and I definitly will be back!

Lisa and John Orme

16 de ago. de 2015

My husband and I drove from Tarpon Springs to look at a used Hyundai Genesis. the write up about the car was exactly what we found. We were greeted right away and met with John Fenton who we had talked to on phone. A pleasure working with John and he made the process of buying our car an easy and quick one. We were in and out in just a few hours with a great deal on our Genesis. We are very happy with our experience and will recommend this dealership. A pleasure buying a car from them. Also, want to mention Scott who made our experience with all the paperwork an easy and fast process. We love our Genesis 5.0 R Spec what an amazing car.

TCARMICHAEL

13 de ago. de 2015

Would come back and refer all our friends. Very friendly with no pressure. Finance was very professional and informative. Service took time to introduce them selves

EMCOLON59

11 de ago. de 2015

Buying a car is often a painful experience but all at this dealership made it as painless as possible. I was lucky enough to stumble onto not one but two helpful people. Sonia and Mark - they worked as a team putting the customer first. Great people and love my new vehicle!

TEX.TILE

10 de ago. de 2015

the experience I have had with Hyundai of Wesley chapel was extraordinary. sale was handled very professionally and pricing was very competitive. would buy from them again when the time comes.

TBOATJIM

10 de ago. de 2015

Salesman, Josh Scott is the best you can ever hope for. Friendly and personable while incredibly knowledgeable he provided my husband and I with the best new car purchase ever.The entire staff was friendly and pleasant. Everything was done in an incredibly timely manner and we were very pleased. Love our new Sonata Sport.Thanks Josh.

MEGHAN0811

10 de ago. de 2015

This was my first time purchasing/leasing a car. I was nervous at first, but John was great. He explained everything to me every step of the way and by the end of the process, I was comfortable and confident with my purchase. There were a few aspects of the process which could be improved, but John was great. I liked him almost as much as I like my new Elantra!

CALDERON319

8 de ago. de 2015

Best car buying experience I've had. My salesman (John Demarco) was great. I would highly recommend this dealership. Thank you Hyundai of Wesley Chapel for taking the sting out of new car buying.

LAURAGALVINCAMPBELL

6 de ago. de 2015

I would recommend this dealership to others. The service dept. is efficient and very knowledgeable. This is me third Hyundai and I am very happy.

WILSONSUAREZ70

4 de ago. de 2015

My Customer service Rep. Sonia Toulouse was very professional and patient with me through the entire leasing process. Although my experience in the past with this dealership has been great, this time around I felt very comfortable with my decision making and customer service with Ms. Toulouse. Her professionalism and patience was worth highly recommending! I'll definitely see her again in the future. Thank you.

SCOTTISHKITTAMPAFL

2 de ago. de 2015

Everyone at Wesley Chapel Hyundai was friendly and courteous and accommodating. The service department excels in promptness and service. I look forward to having my new Elantra serviced at Wesley Chapel Hyundai.

KathyG123

29 de jul. de 2015

Once again, Hyundai-Wesley Chapel-has exceeded my expectations. Rick Reynolds and Ron make a dynamic team. They go above and beyond to make my dream a reality, each and every time. At this dealership, you are treated like family...not just another customer.I HIGHLY recommend going to Hyundai and working with Rick. He will take good care of you throughout the entire process.

RAKIN1408

29 de jul. de 2015

Great and friendly staff, they did their best to get me into the vehicle I wanted. I will definitely recommend friends and family to this dealership.

AROBLES3191

28 de jul. de 2015

Professional, dedicated, and friendly are the words that come to mind when describing hyundai of wesley chapel. They helped us find a vehicle that fits our needs and that we were happy and comfortable with.

ZEDSHARK1989

26 de jul. de 2015

Good service, would recommend hyundai of Wesley Chapel. Nice people. Good popcorn. Clean car and full tank of gas when returned. Keep it up hyundai

LISA.CUSICK27

22 de jul. de 2015

This was by far the only time my husband and I have actually enjoyed buying a car! We have been married for 24 years and have purchased many cars together, but Hyundai of Wesley Chapel and John Fenton made it fun! We first made inquiries online as to the price and options of the vehicle that we wanted and everything was honored when we arrived at the dealership. John Fenton was personable and professional and very knowledgeable about the car we purchased. We got a great deal and it didn't take long either! Great Experience! We will definitely come back here when we purchase our next car.

SDCRAIG23

20 de jul. de 2015

THE EXPERIENCE I HAD WITH HYUNDAI WAS VERY HEART TOUCHING, THEY HELPED ME WHEN I FELT LIKE I DID NOT HAVE A CHANCE. THE SALESMAN AND GENERAL MANAGER WERE AWESOME. MY FINANCE AGENT WAS VERY NICE AND SWEET. I REALLY ENJOYED MY EXPERIENCE AND HAVE BEEN SENDING CUSTOMERS THERE.

ELEPHANTREADER

17 de jul. de 2015

This was my first new car buying experience. The staff and in particular Sonia (sales) made it a great one. Sonia was helpful, knowledgeable, and walked me through the entire process. I would highly recommend this dealership for your next new car and be sure to ask for Sonia.

FER2659

17 de jul. de 2015

What a Car buying experience shiuld be.Hoping the Quality of their work is just as good as their customer service y prodesionalism.Kudos to Manager Ron and Mike Streicher

HARRYVW

15 de jul. de 2015

This is the four car that we have leased from Wesley Chapel Hyundai and all of our experiences have been enjoyable! Great cars, and helpful, knowledgeable sales, finance and service personnel! We will be back to update our vehicle in 2 to 3 years. See no reason to go anywhere else.

CRACKEMS2

14 de jul. de 2015

This is my first new car and the staff was great. They answered all my questions and put me a car that I was interested in. Thanks Hyundai of Wesley Chapel!!

LISAJA40

10 de jul. de 2015

Before I came I had to sign up on line to look at your inventory ..And was directed to someone else but when I came to look and talk to you guys, Josh was there to help me the whole way ..He is amazing ,helped me explained everything to me ..And then with financing Robert was also amazing ..

JENN0647

10 de jul. de 2015

Very comfortable buying experience. No pressure. I came as a referral and I will refer friends in the future. I was pleased with the inventory and how much they really helped to get me to where I needed to be. I will be a returning customer. Being in the car business myself I was impressed with their whole process.

THESHEEPLADY

8 de jul. de 2015

Josh, Ron and the gentleman in the finance area were all very pleasant and courteous. My husband and I felt we were with friends. It was the best experience I've had getting a car.

AMAWALKLEY

8 de jul. de 2015

This was my 4th car from this dealer. I drove over 1 hour to get there even though there is a dealer 10 minutes from where I live. I have no plans to go anywhere else.

MADERAJC9

8 de jul. de 2015

All the staff was helpful knowledgeable and friendly. They helped me oick out the perfect car for my needs as my new vehicle. Pricing and everything was straight foward and transparent.

TEENAAGEORGE

7 de jul. de 2015

John was very friendly and was able to answer all the questions we had for him. He even got us the car with the color we choose from their zephyrhills location

ILUVSNEAKERS345

7 de jul. de 2015

Awesome experience all around, extremely satisfied with my purchase, I look forward to doing business with Hyundai of wesley chapel. .thank you Patrick Sacca and Robert Taylor for making this transaction pleasurable

MARILYNS5142

7 de jul. de 2015

Great experience; will recommend both the salesperson and the dealership to others. We may purchase another car late this year or early next year. Thanks

DEBINORMAN

7 de jul. de 2015

I really enjoyed doing business with Mario (my sales person) and Jasmine (finance officer). Both were extremely kind, professional and more importantly just plain down to earth and friendly. I've already encouraged several co-workers to visit your dealership.

DWH755

7 de jul. de 2015

I looked at several different dealerships before coming to this one. The first thing different was the friendly atmosphere and relaxed way of doing business. They were happy to let us look around. The price of the car was straight forward all the way through the process.

SANDRASPALLAFERREE

6 de jul. de 2015

So friendly, they truly care about the dealer/customer relationship! Definitely recommend Hyundai of Wesley Chapel...excellent customer service, have never had such a positive buying experience. Quite impressed.

PAUL.FALANGA08

5 de jul. de 2015

Mario was great to deal with. He helped us find a car within a tight budget. I would definitely recommend Hyundai (and Mario) to others.

tony

24 de jun. de 2015

Last night, my son, Tyler Mattera and I dropped by to check out a car that Tyler was interested in. This was Tylers first car buying experience. Tyler had called ahead and spoken to Mario Rosado, who happened to be the first person we encountered upon arriving. He greeted Tyler with a genuine smile that never faded throughout out visit. He was extremely competent, very honest and made Tyler feel very comfortable. He treated us both with respect and showed an earnest desire to help Tyler achieve his goal.Three hours later, well past your closing, Tyler drove his new car home all because of Mario Rosado. We just wanted you to know how important Mario was to the both of us and how very thankful we were to have him as our salesman. If you have any questions or would like to discuss further, please feel free to contact me.Thank you,Tony Mattera

Eric & Dehna

29 de mar. de 2015

We recently purchased our first 2015 Hyundai Elantra and we LOVE it. Sonia Toulouse and Robert at Hyundai of Wesley Chapel made our buying experience easy. They both were very helpful and answered all of our questions and made us feel comfortable, without feeling pressured. Thank you very much for everything! Eric & Dehna

MM Usoro

6 de mar. de 2015

I recently purchased a 2015 Hyundai Elantra Limited Edition from the Wesley Chapel dealership and have to admit that it was the best car buying experience I ever had. I was treated with respect. I was not hounded to death, and all of my questions were answered. Daniel Bulluck did an excellent job in providing valuable information about the car (Pros/Cons/Options). Daniel was warm, friendly, calm and made me feel very comfortable. He helped me understand all the electronics in the Elantra and helped me set up the phone, etc. (did I mention that I switched cars overnight yet, his disposition never change. His main focus was to get me the right car for me). He showed me some great features on my new car, and even set up the Bluetooth for me, TWICE. His follow up has been excellent as well. I would highly recommend Daniel and this dealership!! When I need to replace my current Hyundai, I already know where to go and purchase another Hyundai. I have to add that the financial guru I worked with and Daniels manager were just great, they worked together to get me a great deal. Thank you guys! Wesley Chapel Hyundai have an awesome team working together to make the customer happy. If the rating scale is 1 to 10, with 10 being the most satisfied, I would rate Mr. Daniel Bullucks service a 12.

mmusoro

5 de mar. de 2015

I recently purchased a 2015 Hyundai Elantra Limited Edition from the Wesley Chapel dealership and have to admit that it was the best car buying experience I ever had. I was treated with respect. I was not hounded to death, and all of my questions were answered. Daniel Bulluck did an excellent job in providing valuable information about the car (Pros/Cons/Options). Daniel was warm, friendly, calm and made me feel very comfortable. He helped me understand all the electronics in the Elantra and helped me set up the phone, etc. (did I mention that I switched cars overnight yet, his disposition never change. His main focus was to get me the right car for me). He showed me some great features on my new car, and even set up the Bluetooth for me, TWICE. His follow up has been excellent as well. I would highly recommend Daniel and this dealership!! When I need to replace my current Hyundai, I already know where to go and purchase another Hyundai. I have to add that the financial guru I worked with and Daniels manager were just great, they worked together to get me a great deal. Thank you guys! Wesley Chapel Hyundai have an awesome team working together to make the customer happy. If the rating scale is 1 to 10, with 10 being the most satisfied, I would rate Mr. Daniel Bullucks service a 12.

Lisa B

11 de feb. de 2015

I purchased a tire warranty from Wesley Chapel Hyundai on 4/20/13 for my 2011 Santa Fe which I have since traded in on a newer model. I asked the dealership to cancel the warranty on the 2011 Santa Fe back in March 2014 and filled out all the appropriate paperwork with the vehicles VIN number, year, make, model, etc. After months and months of back and forth, and having to go through numerous people at the dealership, they finally cancelled the tire warranty. Well, a few months back when my husband got a flat tire on his 2013 Elantra, I found out that Wesley Chapel Hyundai had erroneously cancelled the tire warranty on the WRONG car! They cancelled the tire warranty on my husband's car NOT the tire warranty on the 2011 Santa Fe. So because we had the car towed to a Hyundai dealership assuming we still had a tire warranty, we had to pay a high dollar price for a new tire, which we never would have done had we known they cancelled our warranty. After months and months of back and forth, ignored phone calls, being given the run around, and Wesley Chapel Hyundai refusing to take responsibility for their actions, Scott in the finance department finally admitted that on 4/20/13 Wesley Chapel Hyundai took our money to purchase a tire warranty for our 2011 Santa Fe, but never established the plan and they have been holding onto our money for over two and a half years. I finally received the refund for the never established tire warranty two weeks ago, without an apology - mind you. But despite my repeated attempts, Wesley Chapel Hyundai will not refund me the money on the replacement tire we had to purchase for my husbands car, and Scott once again will not return my phone calls, and Wesley Chapel Hyundai refuses to take responsibility for cancelling my husbands tire warranty erroneously.

Lisa B

11 de feb. de 2015

I purchased a tire warranty from Wesley Chapel Hyundai on 4/20/13 for my 2011 Santa Fe which I have since traded in on a newer model. I asked the dealership to cancel the warranty on the 2011 Santa Fe back in March 2014 and filled out all the appropriate paperwork with the vehicles VIN number, year, make, model, etc. After months and months of back and forth, and having to go through numerous people at the dealership, they finally cancelled the tire warranty. Well, a few months back when my husband got a flat tire on his 2013 Elantra, I found out that Wesley Chapel Hyundai had erroneously cancelled the tire warranty on the WRONG car! They cancelled the tire warranty on my husband's car NOT the tire warranty on the 2011 Santa Fe. So because we had the car towed to a Hyundai dealership assuming we still had a tire warranty, we had to pay a high dollar price for a new tire, which we never would have done had we known they cancelled our warranty. After months and months of back and forth, ignored phone calls, being given the run around, and Wesley Chapel Hyundai refusing to take responsibility for their actions, Scott in the finance department finally admitted that on 4/20/13 Wesley Chapel Hyundai took our money to purchase a tire warranty for our 2011 Santa Fe, but never established the plan and they have been holding onto our money for over two and a half years. I finally received the refund for the never established tire warranty two weeks ago, without an apology - mind you. But despite my repeated attempts, Wesley Chapel Hyundai will not refund me the money on the replacement tire we had to purchase for my husbands car, and Scott once again will not return my phone calls, and Wesley Chapel Hyundai refuses to take responsibility for cancelling my husbands tire warranty erroneously.

TNM

4 de feb. de 2015

My husband and I were very pleased with our experience at Hyundai of Wesley Chapel. We drove over from Orlando and expected to be there for hours. We test drove, signed papers and were gone in 2 hours. We couldn't believe how smooth of a process it was. Everyone treated us great from the sales associate, Daniel to his sales manager and the finance gentleman. I would recommend this dealership based on this experience with purchasing a used vehicle.

*RJ*

17 de ene. de 2015

I have bought two cars from them. They have always been straight forward and dont waste your time . My salesman today (John N. Fenton ) was great . I will be back for my next car for sure .

Kelly Rodriguez

18 de dic. de 2014

We needed a car, and went to Hyundai several times to look at different ones. Thank God the salesman who came to greet us that first day was JOHN FENTON. He was pleasant, friendly, NOT obsequious or needling. He showed us several cars each time, and worked with me to answer questions in person or over the phone. He gave us tips on finding exactly which features we wanted, and which ones we were willing to do without, using the Build a Hyundai on the website. When we finally chose a car, I called him and said, I'll be there in 2 hours, and I only have a little time. He was waiting when I got there, and facilitated the buying process so that it was as painless as possible. He was on 'stand by' outside the office, in case an issue arose. John's style (not pressuring, not treating me like an impulsive teenager prone to shiny things, but actually speaking to me like an informed consumer) made the sale for me.

Melissa M.

21 de nov. de 2014

My husband and I were mainly doing some research on our options for purchasing a car when we visited the dealership and didn't expect to leave with a new car. We were greeted within the first few minutes of being on the lot and directed to Alan Macias. Alan took the time to understand our current situation and gave us some options for getting out of a really bad loan and into a new car. He was professional, knowledgeable and made the entire process seamless. We were dreading the idea of going through the car buying process, but were truly amazed at how easy it was from beginning to end. The best part was how quickly everything happened. We found a car we loved, talked over the numbers and signed the paperwork in no time at all. We love our new car and this was definitely our best car experience ever!

LESTER

20 de nov. de 2014

Visited, test drove, made offer, completed ALL paperwork quickly and thoroughly in 2 hours. Last car buying experience took twice as long. This place is GREAT, people are courteous and helpful. Am planning to buy there again soon.

Cindy Johnson

14 de nov. de 2014

I would recommend Hyundai Wesley Chapel the next time you need a car. The receptionist helped me right away and directed me to an excellent salesman, Alan Macias. He listened to what I wanted, took a test drive with me and worked with me on the price. When I had further questions, he explained the process to me so that I understood what was happening. Even when you know what you want and how it works, this process is dizzying. I had an excellent experience at Wesley Chapel Hyundai and recommend you stop by for your next car. Don't know about the Service department yet but I fully expect they will be as great as everyone else.

Scott Fidler

13 de nov. de 2014

My wife and I recently purchased a Pre-Owned 2011 Hyundai Sonata from a different car dealer . I had a check engine light come on soon and it was far from the dealer we purchased from so I called Wesley Chapel Hyundai to schedule an appointment. They got me in within a few hours. When I arrived at the dealership I was greeted by " J.V. Nicolas" , Service Consultant... He was on the ball and went right to work looking at the vehicle. He pointed out a few things,, Minor Though they were, that should be done and most was covered under the warranty.. I was very impressed with state of the art repair facility and the entire process. The wait was worth it. the showroom was very comfortable and the other staff I met were very friendly !! I am very impressed with the level service I got here and professionalism of "J.V Nicolas ".. and the service department in general.. I would recommend them to anyone ...On a scale of one to 10 I give them a 15..!! Thank you !!

JulieG

9 de oct. de 2014

First pleasant buying experience in a long time. We had spent 4 days back and forth with another Hyundai dealership- I found a vehicle on Wesley Chapel store's website and called them- we had a deal and car purchased within 4 hours which included our 50 minute drive to get there! Sonja and Mark were great- Jasmine in accounting was also wonderful to work with! No high pressure sales- no gimmicks and I got a car I LOVE! Coming back for window tinting...would recommend this dealership and will be there for our next car purchase! Thank you!!!

tampa44

9 de oct. de 2014

William Marrero was very helpful and made my experience for buying a vehicle very relaxing he explained everything thoroughlyAnd made sure before I left I had the vehicle that I wanted because of that I will continue my busy at Wesley hyundai thanks again William your the best.

Mary B

25 de sep. de 2014

Went into the Wesley Chapel dealership driving a 2011 Sonata and with the excellent sales person, Scott, drove out driving a "new" 2015 Sonata. The entire 4 hour, from start to finish, experience was nothing less than professional and enjoyable. Never knew buying a car could be enjoyable! I would be remiss if I did not also thank Ron and "A" (Alex). You all achieved getting me the car I wanted at the price I was willing to pay while saving me $180.00 a month from what I was paying. A million thanks from one HAPPY, satisfied customer.

Vick2407

10 de sep. de 2014

Our sales person, Kevin Lin was very knowledgeable in every aspect of the purchasing process, as well as the features of the car we leased. He made everything about the process extremely easy and enjoyable. Highly recommend anyone to request Kevin's assistance when visiting Hyundai of Wesley Chapel.

Brian

19 de may. de 2014

I purchased a 2014 Hyundai Accent from Hyundai of Wesley Chapel on Saturday, May 3, 2014. Here are some of my thoughts and opinions: 1. The Salesman, John Demarco : Great person to work with. He was friendly, straightforward, reasonable, knowledgeable, and honest. Hes a good guy I absolutely recommend him. 2. The Dealership in General: The cars we wanted to see were stored on an adjacent, unpaved lot. It was all grass. The ground was wet and muddy. It really seemed like a third-rate used car outfit. Our salesman did the best he could to brighten up the experience and make it as convenient as possible. But it was a weird area to look at cars, especially with my son and fiance tagging along. 3. The Finance Guy: He added extras into the sales contract without talking to me about it, and then told me to sign. His explanations about certain fees were vague and condescending. He shredded and reprinted the contract three times before he produced a version that reflected the deal John and I constructed earlier. As a side note, I want to mention the Service Department. I own a second car a 2009 Hyundai Elantra. I bring the Elantra into the service department from time to time. These guys are excellent. I have nothing but positive feedback for the service department. Theyre quick and reasonably priced even for the bigger jobs. Every single person in the service department is extremely friendly and respectful.

tpabri1

19 de may. de 2014

I purchased a 2014 Hyundai Accent from Hyundai of Wesley Chapel on Saturday, May 3, 2014. Here are some of my thoughts and opinions: 1. The Salesman, John Demarco : Great person to work with. He was friendly, straightforward, reasonable, knowledgeable, and honest. Hes a good guy I absolutely recommend him. 2. The Dealership in General: The cars we wanted to see were stored on an adjacent, unpaved lot. It was all grass. The ground was wet and muddy. It really seemed like a third-rate used car outfit. Our salesman did the best he could to brighten up the experience and make it as convenient as possible. But it was a weird area to look at cars, especially with my son and fiance tagging along. 3.The Finance Guy: He added extras into the sales contract without talking to me about it, and then told me to sign. His explanations about certain fees were vague and condescending. He shredded and reprinted the contract three times before he produced a version that reflected the deal John and I constructed earlier. As a side note, I want to mention the Service Department. I own a second car a 2009 Hyundai Elantra. I bring the Elantra into the service department from time to time. These guys are excellent. I have nothing but positive feedback for the service department. Theyre quick and reasonably priced even for the bigger jobs. Every single person in the service department is extremely friendly and respectful.

EdwinR

12 de may. de 2014

I was looking for a used car but had some credit challenges. Kyle worked with me and I thought I had walked away with a good deal. A couple of days later the gentleman from finance(whose name escapes me) called me to go back and redo the paperwork. Turns out he had found me an even better deal! Kyle and Dawn were also very courteous and friendly, they made me feel at ease. Overall, it was a great experience. Will definitely recommend them to my friends and family.

MaryReffit

25 de abr. de 2014

I had been researching Hyundais for a couple of years...when I was ready to buy I contacted Wesley Chapel Hyundai via email about a Sonata. They were very quick to respond. Jason Marrero was knowledgeable and accommodating. My work schedule is difficult at best and Jason worked around my schedule. In fact, we did most Q & A via email. When I finally had time to visit the dealership, he set up an appointment to test drive. They inspected my trade while I test drove the Sonata (I drove 3) and by the time we were finished, they had my trade offer ready. Negotiations were pleasant (crazy huh?) and within an hour, we all settled on a price that was fair to both parties. As a consumer, it's important to research your purchase AND the process of new car buying. I went in understanding some of the finer points of the car buying/selling experience. As a result, I didn't have the mind set of being defensive and taken advantage. They gave me a very good trade offer and a fair price on the Sonata I wanted. From start to finish, I was at the dealership about 3 hours (from test drive to drive away). Thank you to Jason, Chris, Jasmine and the "Badger" for the pleasant experience :)

Carolyn H

21 de abr. de 2014

Dawn Boyd was my internet salesperson, she was very patient & knowledgeable about the products she was presenting. I highly recommend Dawn.

yanosh11

1 de abr. de 2014

advertising a car as certified pre owned only when you get there they inform you that is not ..they have clearly stated on their website it is in fact a CPO vehicle no typo error it was added at 2 places as hyundai pre owned certified

Steelers1

1 de abr. de 2014

Although I had a bad purchasing experience with finance managers scam of adding on extended warranty, pretending he cancelled it and didn't. Took 7 months for him to finally cancel it. I'm sure he made a great commission on it. So it takes a lot for me to come back to this dealership but our service manager is unbeatable. He's honest, kind and nice to deal with. You couldn't ask for better service. Will never buy another car here but will definitely use service department. Too bad Barry couldn't run the whole dealership. I buy a new car every 1 to 2 years and they lost my business thanks to the finance department. great job Barry. Thank you.

Cklaireandron

4 de mar. de 2014

I have owned many autos,some of them had good service facilities, Hyundai of Wesley Chapel equals the best of them. I am including Acura, Audi, & Honda dealers. Patrick is the best service advisor there is. The other service people seem just as efficient though I have had dealings with Patrick only.

Disappointed Military War Veteran

4 de mar. de 2014

Prices are slightly higher than most dealerships so you would think prices can be negotiated. Unfortunately the sales manager didn't entertain the thought. When I inquired about military discounts I was informed by the sales rep that the sales manager doesn't have any military discounts. If they can't support the United States Military with at least a small gesture then I'm not willing to do business with that establishment. A message to the sales manger, I know you didn't serve otherwise you would have at least came out from behind closed doors. In the future at least look at the men and women who proudly served our country and shake their hand. A small gesture and some respect can go a long way.

Fran

12 de feb. de 2014

After having a bad experience 3 years ago, thanks to Rick Lavender (the best ever) I came back and purchased my 2nd Sonata from Hyundai of Wesley Chapel. Had a fantastic experience dealing with Rick, with no pressure at all. I would highly recommend Rick and Hyundai to anyone I know interested in buying a car. Thanks Rick for being out in the service drive thru on that dreary rainy Saturday!!! In addition, a big thank you to Reese my service adviser and Chris in the paperwork department for being so courteous and accommodating. You guys are the best. And last but certainly not in the least, thank you John for the personal hello and chat. Rick, thanks again!!!

kjw1979

28 de ene. de 2014

My husband and I decided to visit Hyundai of Wesley Chapel to look at and test drive a Sante Fe Sport. We had already been looking around and doing research on a Kia Sorrento, but decided to also go see the Sante Fe and if it was something we were interested in purchasing. Upon arriving at the dealership we were greeted by a friendly salesman, Kyle, who helped answer all of our questions. We let Kyle know we were also looking at the Sorrento and were going to visit another dealership but may be back. Before we left Kyle introduced us to his Sales Manager, Ron Maine, who seemed like a very nice man. We had a brief conversation with Ron and he assured us he would work with us based on our TrueCar certificate price even though they were not a TrueCar dealership. (TrueCar is a website that is supposed to help you go through a no haggle process) We left and went to Kia but came back to Hyundai of Wesley Chapel because we liked the Sante Fe Sport with the popular equipment package (which included some nice features that the base model did not). Upon returning to Hyunda WC we asked for Kyle but Ron gave us a different salesman, Bob, because Kyle was helping another customer. Bob was ok, he didnt seem as friendly as Kyle but as long as he was able to help us that was fine. We spoke to Ron and Bob and told them around where we wanted to be on the price for the Sante Fe Sport with the popular equipment package. They both went back to Rons office and Bob came back with a number about $5,000 more than where we told him we wanted to be. I looked at the number and said there is no way thats happening. This went back and forth for quite some time. Bob seemed to be getting quite irritated with the situation and my husband and I definitely had enough so when he came back with his new offer (after about 3-4 times) I got up and said were leaving. On our way out Bob sarcastically said Have fun in your new Kia. My husband and I did not end up with a new Kia. We went to Courtesy Nissian/Hyundai of Tampa off of Hillsborough Ave and purchased the same exact vehicle that Wesley Chapel kept screwing us around on the price for a wonderful deal! Our salesman Glen Gasbarro was very pleasant to work with and helped us get right where we wanted to be price wise. I was tempted to drive my new car, the exact same one I was told I could not get for that price, back to Wesley Chapel but decided instead I would send all my referrals to Glen at Courtesy Hyundai of Tampa instead and let everyone I can know about my terrible experience at Hyndai of Wesley Chapel. I love my new Sante Fe and am very pleased with my purchase. If you want to pay thousands more than I recommend you go to Hyundai of Wesley Chapel but if you want friendly service at a fair price than go see Glen Gasbarro at Courtesy Nissian/Hyundai off of Hillsborough Ave!

Lilindiangurl77

10 de ene. de 2014

When I came in to the dealership the atmosphere was very calming. i was greeted at the door> My salesman greeted me with in 3 minutes in which I did not have to wait and extensive amount of time. Earl was very friendly and knowledgeable in providing excellent customer service and giving details of Hyundai and the reason why I should purchase a Hyundai. He made me feel comfortable as far as what I could afford. Overall great job and excellent service and would most definitely recommend a friend to come in for a new or used car purchase.

Cheryl Wilson

8 de ene. de 2014

Exactly one month ago, on Dec 6, 2013, I leased for the first tiime. I needed a new car. My 2006 Toyota Corolla had served me well but, it was time for a change. This was my fiirst experience with Hyundai of Wesley Chapel and my awesome experience started with Marc Metzner who contacted me via the internet and ended with Shawn McMahn who was very patient and nformative, explaining all the options available to me, touring the lot, test driving , and helping me work out the best deal for me. I leased a Tucson and I am very happy with my decision. I liked the fact that I have a new car for 3 years and then I have other options available to me. Thank you, Thank you for a really great experience. There is only one flaw in all of this: My Tucson is currently in your garage waiting for a replacement: (An engine or a part of an engine, I am not sure). I started hearing a noise after only one week of driving the car. I drove it a while longer to see if maybe it was just somethng that needed to be worked out. But, it only got worse. Now I am waiting to hear from you.

dweber1234

4 de ene. de 2014

I have been going to this dealership for about 4 years for service on my Sante Fe and they have been unbelievably wonderful. Their employees are quite personable and helpful.So I decided to purchase a new car the other day from them. We couldn't be happier!

Beads68

2 de ene. de 2014

Earl was very direct, to the point and very helpful with any questions I had. No pressure and gave me all the information and time I needed to make a decision. Great salesman, great experience.

RH1969

1 de ene. de 2014

Earl provided great customer service. Found the car we were interested in online, called dealership, and spoke with Earl. He confirmed the details and we visited later in the afternoon. He had the car ready when we arrived. No pricing games. Very upfront and informative. We had two cars to trade in, and we were happy with the trade value. Chris in finance was equally helpful. He provided a better-than-advertised interest rate and better than our credit union. Paperwork was prepared quickly. Easily the best car buying experience we have had. Traveled over 50 miles from Manatee County.

tamerozturk35175

26 de dic. de 2013

overall terrible experience.i talked to Jason Marrero(biggest scam started with him) by phone he gave me reasonable price on the phone and he said vehicle is in their stock .when I went there the Jason said he has to leave cause his daughter birthdays (and transferred me to another sales man(Mr. Alan).He does not have a clue about wht I want,how much the price Jason gave me and tried to sell me much more over than other dealers around.and most importantly he said they do not have the vehicle in their stocks.!!!!!!I told him "are you f***ing kidding me,I am driving all the way from naples,fl to tampa and u are trying to sell to me much more expensive and you do not have the vehicle here..and you know what did he do,he left me middle of the room like I am nothing,and nobody asked whats going on ,can we help you or something..seriously be aware of dealership and their scams..full of shameless people....

Tom Bee

24 de dic. de 2013

Mike Brockway Is the man. I went in just to give Mazda a chance. I was going to buy a Nissan Altima. Mike was very nice. He explained the features of the Mazda6 I touring. He paid close attention to what we were looking for. No pressure ever. He spend way too much time with my wife and I , he wanted to sell me a car, Bad, but said go drive the Altima . What he said was ALL true. I could not get the features at the price that the Mazda 6 offered. The next day he had the exact car we wanted. Color, features everything. He ordered it for us, from Miami I think.. That was unexpected. He just said "If you don't want it ,I can sell it no problem." But it was everything we wanted. I am 64 years old. I have NEVER bought a NEW car. This was a very good experience. I am delighted with the car.

Dolores and Delfin Riego de Dios

20 de dic. de 2013

Rick Lavender is an incredible salesman and an excellent asset to your company. I love my car and I love to come in for service. Great Quality. Great Sales experience. In addition the Hyundai Corporation is excellent! I will tell everyone that I know who is looking to buy a car. Thank you for having a wonderful staff and a special super thankyou to our favorite Rick Lavender! Dolores and Delfin Riego de Dios

vick2407

11 de dic. de 2013

Purchase was painless, quick and actually pleasant! Very happy with service of sales group. Highly recommend this dealership! Very accommodating to our needs all around!

nicoleso

6 de dic. de 2013

We've purchased two vehicles from this dealership in the past few months and I have to say it has been a great experience from start to finish each time. I typically dread stepping foot onto a dealership lot but all that has changed. Shawn McMahan was wonderful to work with, friendly and took his time to help us find the right vehicles for us. Both gentleman in finance were friendly and helpful as well. Any questions or issues I've had, even after purchasing, has been addressed quickly and happily as well. I couldn't be more pleased with the whole experience. I also referred a close friend to purchase here and she is very happy as well. I highly recommend!

jmarkley710

3 de dic. de 2013

Worked the deal with Marc via e-mail. He was very quick to respond. He gave me an awesome deal and was quick to find the correct car I needed. Mike took over and the deal worked perfectly. I highly recommend this dealership!

AshleeNoleGirl

18 de ago. de 2013

Today I went in to purchase a car. Let me say that Ron and (please forgive me I forgot the other gentleman's name) but they were so helpful. I appreciate their willingness to help me understand what options I had which made my overall experience worthwhile. Although I didn't purchase a car today, Hyundai of Wesley chapel will be my first choice!

alija1980

10 de ago. de 2013

Overall experience bad they didn't even try to work with us. Financing manager was horrible, Do not do business with this dealer. They treat you like your not even human

Mitchell Long II

19 de jul. de 2013

After being extremely dissapointed on Tuesday, we walked out and had no intentions on returning to this dealership, then, after recieving a call from the General Sales Manager "Ron", we were able to come to an agreement. The return visit to the dealership was completly hassle free. everybody was extemely helpful (Marc "Metz" and Joe Williams expecially), they had all the paperwork ready and the buying process was very pleasant. The General Manager made sure that we were taken care of and was adoment in changing our prespective of the dealership. If you are looking for a new or certified car, Overall, I would recomend Hyundai of Wesley Chapel. Make sure you ask for Marc Metz or Joe Williams, they will take care of your needs.

Angela W.

26 de jun. de 2013

Worked with Marc Pulizzano in the purchase of a used vehicle. He did a great job, no high pressure sales techniques. He made us feel comfortable and at ease from the start. I would recommend him to anyone looking for a new or used car and would purchase another one from him in a heartbeat!

Merv Wood

20 de jun. de 2013

The buying process is consumer friendly and continues throughout the service department. All sales and service employees are knowledgeable on product and treat customers as family or friends. One always feels welcome and the managers always come out of their offices to say hello and ensure your total satisfaction with both product and service. I have purchased two vehicles a Genesis and now the Equus. I will remain loyal to this dealership in the future and enjoy all of the dedication to satisfaction from the Lot Porter to the GM, from the initial sale to the next. Great Job Wesley Chapel.

rockythebull1

23 de may. de 2013

I had purchased my second car at the Wesley Chapel Hyundai and during the process i stated that I had a pre-approval letter from Sun Coast Credit Union and I thought things would be seemless. That was not the case. Remember that when you have a pre-approval letter from a bank or credit union you do not need to give the dealership your social security number. During the final paperwork process the Credit Manager asked for my social security number to confirm I still had good credit. He explained to me that it was like when you buy a house that they have to run your credit one more time. This is actually not true. What the Credit Manager did was run my credit and created a new loan application under his name without using the pre-approval so that he would get credit for the loan. i did not find this out until a few weeks later when the Credit Union called me and asked if I was still going to use the loan that they had approved for me. I explained to them that I already used the loan a few weeks ago. After their research they found out that the Credit Manager did not use my Pre-Approval they created a whole new one under their information to get credit. Now by doing this the dealership get credit and more money from the credit union then they were entitled to get and I lose $250 as I am now not eligible for the special credit union incentives. I called the dealership and left a few messages and I never once got a call back from the General Manager at the dealership. I left a few messages with the Sales Manager who sold me the car and again no call back. I would be very careful going to this place ever as you might find you are having a fast one pulled on you as well. Stay away from this location.

myangeltill

25 de feb. de 2013

Great experience Al Polizzi took his time to get to know what I was looking for in a car and went beyond all my expectations with his customer service. I recommend anyone looking to get a car to look for this young man he really knows his stuff. As an older women it can be scary going into a dealership to buy a car and there was no pressure only helpful information to meet my needs and for that I thank you.

emyw

18 de feb. de 2013

Thanks Jason, you gave me a second chance when nobody could help me through with my finance, I am very grateful for all the hard work! And Jared thank you so much fo finding the right car for me, and I am very pleased with the Mazda3. It was worth the wait..... :) !

christinahorne91

13 de feb. de 2013

had a rough start trying to get into a vehicle here but at the end of the day they were MORE than willing to help me and my family!! Very pleased with the hard work and willingness of there team!! I want to thank ron and john especially for the hard work they put into making sure i was very well takin care of and had 100% customer satisfaction thanks again

ArmsteadJ

5 de feb. de 2013

The Best Customer Service on the Plant When you love what you do it shows. I am the type of customer that stays loyal to those that show how much they appreciate my business. Long story short, I purchased an Elantra 2013 in Nov of 2012 from my local Hyundai dealership in Wesley Chapel, FL from Joe Williams. Joe got me a fantastic deal and was more than helpful. This was my first car purchase in over 10 years of a new car. The whole experience was more than wonderful. I mean really wonderful they made me feel like I was family. A few months later, I had to bring my car in for a problem I had been having with my Blue Tooth. I was told that it was an issue that hadn't been determined by the main Hyundai Corporation. I was heart broken, upset over the flaw in my brand new car. Joe and Ron (The Main Man) decided they were not going to let this event dampen my feelings about having a new car. The dealerships offered to buy the car back and finance another brand-new car to rectify the situation. Only this second car was better than my first new car. This new car was an Elantra Coupe 2013 with bucket seats and twin pipes. Here comes the best part they financed me for a low 7.0 APR! The reason why this situation was so amazing was because the first new car I bought, I needed co-signer. On the second new car I was able to be on the loan all by myself for the same exact payment as the first new car! Yes! But, it gets better. So, I was over excited and drove my Elantra Coupe super happy that not only did my Blue Tooth now work, but I had all of the extra goodies for the same price. The next day I received a phone call from the dealership to come by to finish up a few things. No biggie - I figured. When I got to the dealership everyone was smiles, as I was. When I spoke with Ron (The Main Man) he told me to brace myself. I was terrified, thinking the bank kicked my loan back. Nope, the bank gave me an even lower APR of 3.9%. Since purchasing the first new car in Nov and making two payments, the bank decided to finance without the need of a co-signer. My credit score had improved dramatically. This was the reason for the extra paperwork. I am totally happy with my entire experience and would recommend Wesley Chapel, FL Hyundai to EVERYONE! So, go talk to Joe Williams and tell him I sent you! You will be so happy you did. Jenice Armstead

Jenice Armstead

5 de feb. de 2013

The Best Customer Service on the Plant When you love what you do it shows. I am the type of customer that stays loyal to those that show how much they appreciate my business. Long story short, I purchased an Elantra 2013 in Nov of 2012 from my local Hyundai dealership in Wesley Chapel, FL from Joe Williams. Joe got me a fantastic deal and was more than helpful. This was my first car purchase in over 10 years of a new car. The whole experience was more than wonderful. I mean really wonderful they made me feel like I was family. A few months later, I had to bring my car in for a problem I had been having with my Blue Tooth. I was told that it was an issue that hadn't been determined by the main Hyundai Corporation. I was heart broken, upset over the flaw in my brand new car. Joe and Ron (The Main Man) decided they were not going to let this event dampen my feelings about having a new car. The dealerships offered to buy the car back and finance another brand-new car to rectify the situation. Only this second car was better than my first new car. This new car was an Elantra Coupe 2013 with bucket seats and twin pipes. Here comes the best part they financed me for a low 7.0 APR! The reason why this situation was so amazing was because the first new car I bought, I needed co-signer. On the second new car I was able to be on the loan all by myself for the same exact payment as the first new car! Yes! But, it gets better. So, I was over excited and drove my Elantra Coupe super happy that not only did my Blue Tooth now work, but I had all of the extra goodies for the same price. The next day I received a phone call from the dealership to come by to finish up a few things. No biggie - I figured. When I got to the dealership everyone was smiles, as I was. When I spoke with Ron (The Main Man) he told me to brace myself. I was terrified, thinking the bank kicked my loan back. Nope, the bank gave me an even lower APR of 3.9%. Since purchasing the first new car in Nov and making two payments, the bank decided to finance without the need of a co-signer. My credit score had improved dramatically. This was the reason for the extra paperwork. I am totally happy with my entire experience and would recommend Wesley Chapel, FL Hyundai to EVERYONE! So, go talk to Joe Williams and tell him I sent you! You will be so happy you did. Jenice Armstead

Left Happy

23 de ene. de 2013

I was recently looking for a new car. I was unsure whether I wanted to buy a new or used car or lease. I had picked out a few cars from a few different dealerships. What helped me decide which car to buy was how helpful and knowledgeable the staff Hyundai of Wesley Chapel were. I wasn't pressured into a buying a car and was given plenty of time to make my decision. In the end, I decided to lease a car an option I knew nothing about until visiting this dealership. Overall, my experience was great!

Car buyer

22 de ene. de 2013

I was looking for a used car because I did not want to spend all of the money on a new car. I had been looking for a little over a month and was played by a few other dealers so naturally I was nervous when I went into this dealership. Josh was our sales guy and we couldnt be happier with how we were treated from the sales to the management and the service dept! He really took care of me, valued the fact that my wife and I chose to shop there. Ask for him they will take care of you!! very smooth experience

niki.kidd.5

19 de ene. de 2013

I am posting this as I said I would. Pic one is of our great little 2010 Elentra... who ever gets her is getting a great little car, we called her mmeeepmeeep. As our kids got bigger, we needed a little more back seat space, traded the Elentra for a 2012 Sonata - black - "black beauty", not a beauty by any stretch, issue with power steering after 1100 miles, car was all over the road, a/c would blow hard intermittantly. Owned it a week, husband travels for work to Miami, on the way back he could hardly keep it on the road. GM and AGM of wesley chapel hyundai, and Barry in service, were exceptional. They got us into, the car pictured below the Elentra, "RUBY" and she has thus far been a gem. I will say be leary of Finance, not the nicest folks, and not the most honest. However, this dealership did stand behind their vehicle, and we will continue to recommend WCH to friends, as well as remain loyal Hyundai owners. BTW. our RUBY was built in Alabama, USA... gotta love that. Alan sold us the car, and I would buy from him agai

Steve and Rita Wilson

31 de dic. de 2012

We have bought several cars from this dealership and were searching for a certified used on cars.com for her after a recent accident totaled the last one. Found the exact car she wanted at this store. Met with my previous salesmen Bob and met one of the Managers, Michael. Both spent alot of time with us making sure we were completely satisfied. Pricing process was easy, fair, and easy to make sense of. Was a little time consuming overall but that seems to always be the case anywhere. Reccomend this dealer

sneeedle

1 de dic. de 2012

Just bought our second car from Wesley Chapel Hyundai. 2013 Santa Fe Sport 2.0t Black w/ Saddle interior (first one this dealership had seen). Our first car (traded for Santa Fe) from here back in December 2010, was a 2011 Hyundai Elantra Limited (Also, it was the first of that model the dealership had seen). Both times, the car we wanted was not available, at this location. However they were able to find one, and have it for us in under 24 hours.Every bit of service done on the Elantra, had been performed by Wesley Chapel Hyundai. Every visit to the dealership has been a good experience, sales and service. I can't recommend Hyundai of Wesley Chapel enough.

JasonJohnson

4 de nov. de 2012

This was the best experience my mother could have asked for. My mom is a four time cancer survivor and needed a new car. After months of Chemo and getting back on her feet she needed a new car. She had gone to one dealer ship earlier in the week and got the typical used car sales pitch and was about to over pay and bye the wrong car for her. I brought my mother to Hyundai of Wesley Chapel on Saturday and it was the best experience she and I could have ever asked for. From the management to our sales professional Rick Reynolds down to Scott in Finance the whole experience was a 10/10.They went above and beyond find out what was important to my mother and her needs and found her the perfect car at the right price. Thank you so much

upset

29 de sep. de 2012

this dealership wont honor the quoted price even though i have it in writing ontheir stationary sales staff excellant sales mgr.does not even return calls stay away!!! buyer beware

Driskell

16 de ago. de 2012

Basically I came in to buy a Veloster for my son. We were told on the phone that we would get th best price from this dealership. Casandra was a pleasure to work, very kind and we could really tell that she was new but trying her best to get us the best deal possible. She was negotiating with her manager to get at the price we wanted to be. Finally after a couple back and forths her sales manager Ron came out to basically tell us the numbers we wanted to be at was not going to happen. So we did end up agreeing on a price, however the only reason we bough the car is because Casandra worked so diligently in answering our questions and doing everything she could to get us the best deal possible. I am an older gentleman. I do understand she is a woman, and in the car industry but the way her manager Ron treated her was horrible. He sat down in her chair while she stood up, after rudely telling her I'm going to sit here. I got out of my chair to offer this young woman a seat and she declined very respectfully. The way he spoke to her was not how anyone should be talked to. I was very disappointed to see an employee, let alone a female being treated that way. Finance guy was great but tried to sell me everything under the moon. I would not buy from this dealer again, although I felt I got not a bad deal,met now a great deal. I only purchased because the saleswoman Casandra was again just that a great saleswoman. Otherwise, I would have gotten up and walked.

Researchers Beware!

6 de ago. de 2012

The first time I went here I had a good experience working with Bob. He was very knowledgable and very personable. I tried the Elantra and the Velostar. I was not quite sure yet, and did not make a decision because I like to weigh my options and do a lot of research. That's natural right? I came back today, a week later and wanted to work with Bob. I got another guy with a Boston accent who was very unpleasant and sat me down as if he had to interview me. I just wanted to drive the elantra GT bc I had not tried it. He said well since you drove the elantra it drives the same, and you do not need to drive it again. I still drove it. Afterwards, I said I had not made my decision yet. Of course, he brings his manager over as if he will change my mind. Afterwards, came back bc I saw the light blue elantra and I liked that. It was not there the first time. The manager did not want me to drive it, and then said oh it drives the same, why do you need to drive it. If it's my car, and I pay for it, shouldn't I be able to try it again. Afterwards, the same Boston grumpy sales man took me out, and said well hurry only down the street bc I have a customer. I said fine, since I am wasting your time, I will take my business elsewhere. These people expect you to buy instantaneously as if buying a car is like stuff at a dollar tree. I will not go back to this dealer for those reasons. It is unfortunate because I do like the elantra, and it would be convenient to me. I do not want anyone else to be disrespected as much as I have.

jptucker

23 de jul. de 2012

We bought a used car (7 years old) from Joe for our teenage son. We were concerned that the A/C wasn't working properly so they gave us a 30 day warranty on the A/C. Within a day or so, we found out that the A/C was in fact not cooling like it should. We gave Joe a call and he said bring it in and they would take care if it. John in service was very professional and said they would run the diagnostics to see what they needed to do to fix it. They found out it needed several parts and a lot of labor (they had to remove the dash) but they took care of everything without any additional expense to us. The car now looks and runs great and we can't say enough about the quality of customer service we received from this dealership. This is the kind of service I would expect if we were buying a brand new car under warranty, but this was a 7 year old used car! They will be first on my list when we are ready to buy another car and will use their service department for all our car service needs. Thank you Hyundai of Wesley Chapel for a wonderful car buying (and service) experience. We will be back!

green sonata

14 de jul. de 2012

I went to the dealership after scheduling an appointment for a warranty item that had to be ordered. When I arrived I was told that my car was out of warranty by 3 days, and that they could not install the part under warranty (I am th 3rd ownerof the car so I never new the original inservice date). 1) Why didn't they tell me this when I scheduled the appointment.2) Why didn't they call when they received the part to schedule service immediately.I am disappointed for several reasons:1) it will cost them shipping back to the DC again.2) they will have lost warranty revenue for the labor for my time slot for service.3) a minimal amount of customer service and forethought would have saved thim significant reputational harm.

akajomar

12 de jul. de 2012

THIS WAS MY THIRD HYUNDAI PURCHASE AT WESLEY CHAPEL EACH TIME IT HAS BEEN A GREAT EXPIERINCE JOE MCKENNA HAS MADE ALL MY PURCHASES THE BEST NO PRESSURE NO BACK AND FORTH DELIVERED ON ALL THAT WAS PROMISE THE ENTIRE STAFF HERE ARE THE BEST THIS IS THE PLACE TO BUY YOUR NEW OR PRE-OWNED VECHICLE MAKE SURE TO SEE JOE MCKENNA HE IS THE BEST..

ISABEL

9 de jul. de 2012

I started out by calling this dealership to see if I could get pre-approved over the phone since the drive is 1 1/2 from where I live. I spoke to Chris Gall and he said, yes to go ahead and go over that he spoke to manager and everything looked good. I get there and saw the car I wanted, well they kept trying to get me to buy a sonota gls and I did not want that car I wanted a SE, I just wanted honest answers, they gave it too much of a thought and then found out that they couldn't help me. Finally, I told them I had to take my daughter to a doctors appt in ST. Pete and I would be back, he then went to talk to his manager again, and came back saying "go to your appt. and when you get back we will have the sonota se ready for you. I said okay are you sure, I don't want to come back and waist gas, if your not going to be able to help me. Well, sure enought, gas spent again for nothing!!!It was awful!! I then checked my credit history and found out they did not even try. The only place they sent the offer was to themselves. I was really upset. I spent my time and my gas. I do not reccommend noone to go there. If you are looking at buying a car with an average credit score go to ORLANDO HYUNDAI AND SEE SUSIE CLARK. SHE IS AWESOME I WAS ABLE TO BUY THE CAR THERE!!2013 SONOTA SE. I LOVED THIS PLACE. GREAT CUSTOMER SERVICE!!!!!!!

mazzarav

6 de jul. de 2012

This is our third purchase of a vehicle from this dealership and this sales person. In addition, a friend also purchased a vehicle from this salesman, Rick Reynolds.I can't say enough good things about Rick. He not only does a great job but is very personable, friendly and most importantly, very genuine! He does not pressure or offend but rather his approach is very open and casual. Our experience with Rick and the dealership in our purchases is one that I've asked for some of his business cards. As people admire our personal cars, we encourage them to seek out Rick Reynolds and Hyundai of Wesley Chapel. Rick is an asset to not only this dealership but to the Hyundai name itself!Best regards

I_own_it

8 de jun. de 2012

My wife and I wanted (very much needed) a car that got better mileage than our truck. On a whim we went to this dealership and was pleasently treated by the salesman (he's no longer there) and he showed us a 2012 Accent. They had just got the car in on the friday before. We were there on Monday. Anyway, we're told how this car would get 32mpg in the city, and 45 on the highway. We got very happy and decided that this was just what we needed. After having the car go thru three tanks of gas, it was apparent something was (IS) wrong. To date, our mpg best has been 24mpg and worst has been 17mpg!! We have been back to the dealer several times and we were told (by Nick who is the service manager) that HYUNDAI would not talk to us until a break in period of at least 2000 miles was on the car. There is now over 3600 miles on the car, we have done the required fuel consumption test 4 times and the MPG has been in the LOW 20's which includes a mix of some interstate too. I turned in the test last Monday with 4 documented fill-ups. Now I'm told that a engineer (Mike Porter) has to COME HERE to review my situation, but he won't talk to me, or even look at the car!!?? So why do I have to wait when the papers could be faxed to him??? I really feel at this point that Nick does not care about helping with the problem and all I get is a run-a-round. I am wishing we had never bought this car and unless something VERY POSITIVE happens concerning this, I won't be buying anything or recommending these cars (or this dealer because of Nick's attuide) to anyone. Just a footnote, Dan Wright is the salesman who took over my account and has been very supportive, even he doesn't understand why my mileage is sooo bad.UPDATE: The dealership, per Hyundai, was to test the 2012 Accent, that has MY 4000+ miles on it, for fuel consumption....by driving it a whooping 20 miles!! And in doing this they came up with a MPG of 37.24 .....thats just wrong. So it was then decided that the car would be driven thru the tank of gas. The test goes 80 more miles, then I'm called by Pat (service writer) that the test has been stopped by John Gauvey (GM for the dealership, and a Partner with the owners). The MPG is now 32. Think about this...with the tank full, MPG is (?) 37.24 and after more miles the MPG drops to 32. That is a very large change when the driving included Interstate, or at least that was what I was told. ...gave up... I have changed cars to an 2013 Elantra, hoping that it will be a better experience! Nick told Mr. Gauvey that I was not going to be happy even after doing the test I differ that I did not. I really wanted to get to the root of the problem,but no one seemed to care about that.POSITIVE NOTE: JOE MCKENNA WAS THE MOST HELPFUL PERSON THRU THIS. UPDATE: As of today, June 16, 2012, The 2013 Elantra is performing well. I've seen the trip computer show 37.5 as an average MPG at 70 mph. I will be keeping a LOG of all gas purchases, and MPG findings over the next several months. My wife and I are happy with the car. It's just the overall ridiculous way we were treated, and the we just want you to go away kind of message that was sent thru the actions, which by the way speaks LOUDER than words, that I will stand on what I wrote here and will not recant my post. Heaven help the next person who goes thru what we did just to get a car which really gets the MPG that it's advertised with. Consumers beware that the EPA is blamed for this error, even if the manufacture uses the info for a selling point. LAST UPDATE June 20, 2012:As stated before, we are happy with the 2013 Elantra GLS. It had a spot on the trunk lid-lip at the rear and I showed this to Joe when I test drove the car. He said no problem. After taking the car home, I noticed that the detail person hadn't fixed the spot. So I called Joe and made arrangements for the service dept. to fix it. I was concerned because of the possibility of rust starting early. This was last Monday. I am called by Patrick this afternoon that the car should be ready soon. I said thats fine. Past mid-afternoon I called and talked to John in service. He said there is no problem in picking the car up between 6pm and 7pm, when the service dept closes. My wife and I went there about 6:20pm. I went inside to take care of the paperwork while she waited at the car. As unbelievable as this is going to sound, while signing the papers, Ron Maiden walks up and begins to inform me that because I won't pull this review, I am barred from the dealership and will have to take my car to a different hyundai dealer for service!! AND had the service tech to make a note of it in the computer while I was standing there. What is funny is the fact that Ron and John Gauvey made comments at one time about being apart of the hyundai family. If this is how the family is treated....wow. Mr.Maiden, not to come back to the dealership is no problem for me. But you just might want to give some thought to this: (1) My post was not live yet, giving you the opportunity to talk to me in a kinder way, maybe resolving our differences and (2) The dealership makes money off of hyundai for the services done. It's not coming from my pocket. If you keep sending people away, your hurting the dealers pocket, so how long do you think this practice can last? I've told the truth here and nothing else. This review, like others, is so there is a chance for LEARNING from mistakes and making things better...for the dealer.UPDATE: AUGUST 23, 2012After now driving the 2013 Elantra more than 5000 miles, we put 2753 miles on it due to taking our daughter to school out of state, the Elantra has not missed a beat! I kept a log of all gas purchases on that trip and the over-all MPG was 31.7....not the 40 thats advertised, but still good. I'm gonna keep the log continuing so the MPG can be tracked. I did take the car to the dealer today and was turned downed for the FREE OIL CHANGE that I have papers saying I'm to get from them. I saw for myself on their computer that really says that "this customer is not welcome and is not to be serviced here"!! But was told to go to the dealer in New Port Richie for the oil changes/service work for the car. Which, by the way, is owned by the same people. Why send me ALL the way out to NPR and give themselves a bad name for customer service is beyond me. But for the record, I have taken the car to a place called Dumas Tire, which is on Hwy 41 in Lutz for an oil change before and after the 2700 mile trip, keeping all paperwork documented so I do not fail my warranty. I have done alot of bussiness with Dumas Tire in the past 25 years, and they have NEVER done me wrong on anything. If any changes happen, I'll do an update.

dcss396

24 de may. de 2012

The buying experience my wife and I had here was phenomanal. We were treated with the utmost respect and professionalism. Chris and Brad are true professionals in their field.The Sonata Hybrid that we bought is an absolute "BLAST" to drive, and Hyundai has built in soooo much technology in this vehicle. Our first two weeks of in-town driving is averaging almost 36 MPG.If you are in the market for a new car, at least look at the Hyundai line. You won't be disappointed.We also would highly recommend Hyundai of Wesley Chapel, over any other dealer in their market area. They are tops.Doug CannanBrandon, Florida

MikeY123

6 de may. de 2012

I went into the dealer with a check engine light on back in March. The service staff was very friendly and professional. They even offered me a free loaner while they did the diagnostics on the car.

cwbevis33

23 de abr. de 2012

Great Experience & Awesome Deal! Our sales person Rick was superb. He was honest & personable without being pushy. I would buy there again in a heartbeat!

Harold Jacob

12 de feb. de 2012

I would like to let you know that my wife and I bought a 2012 Santa Fe with the help of Joe Williams and Brad Wernsing. I have to tell you, our experience with them was totally painless. The helped us with deciding the vehicle of choice, financing, and training with the new car. It was a real pleasure dealing with you guys and I will always sing your praises. As I've always said, "I'm a born again Hyundai owner." Thanks so much.The

Ronda

15 de dic. de 2011

Best experience I have ever had buying a car. Absolutely NO pressure and they were very patient (even after closing). They made sure they explained all my options (Lease vs. Sale) until they felt I understood and didn't just throw papers at me to sign. They did not try to push me in either direction they just wanted to make sure I understood all my options for my best interest. They gave me more for my trade-in then any of the other dealers I visited as well as the best price on the car I wanted. There is a reason they sell so many cars a month - there people! They are NOT the stereotypical car salesmen. They genuinely care and want to make sure everything is in your best interest so that you will be happy! As long as I live in Florida I will never buy a car from anyone else.

Gerald MacMillan

9 de dic. de 2011

The best buying experience my wife and I have ever had-period. We highly recommend this dealership to anyone interested in purchasing a Hyundai. Mr. Maiden and his staff were very professional and helpful.

pietran1

11 de nov. de 2011

I started working with Glen and when I arrived he had cars picked out to show me in my price range.(I like that!) Glen worked very hard to get me the car I wanted at a great price. Ron the general manager was a sweetheart and helped seal the deal on an even nicer car than I intended to get. Although buying a car at any dealership is long and takes all day. They did a good job of keeping me busy and treating me with respect. I love that I have my first year of services included in my new purchase with 10 years and 100K miles warrenty. I WILL DEF BE A LOYAL CUSTOMER!

dvdiii

28 de oct. de 2011

What a new car buying experience!We have been taking our 2008 Sonata SE to H of W C for a little over a year. This is significant as we live in Riverview, and could take our Hyundai to one of two other dealers that are closer to our home than Wesley Chapel is. Why? Because the service department and facilities at H of W C are a cut above the rest.From the moment you arrive to the time your car is ready, the team (with people such as Patrick Meagher) treat you with the utmost courtesy and professionalism. The facility is always clean, and provide the appropriate amenities (such as wi-fi) to make the visit pleasurable.Well, as much as I loved our Sonata, the V-6 was hitting us in the wallet with the low gas mileage; the power and comfort were no longer enough. While we weren't completely committed to buying a new car, we wanted to at least check out the Elantra to see how the ride was. Based on our past experience with Hyundai of Wesley Chapel, I reached out to Patrick to see if he could recommend a sales consultant who would arrange a test drive for us.Shortly thereafter, I received a call from Michael Hammond (sales consultant). He was friendly and professional, I explained that we were not ready to buy and wanted to at least see if we liked the Elantra. If we did, we might be back after doing more research and numbers crunching. He understood where we were at, and dealt with us with no pressure whatsoever.We arrived at Noon today and he greeted us warmly; and, because he was working with another customer, and didn't want us to wait, he introduced us to one of his teammates (Alex Lourenco). What impressed me was that Michael clearly valued our time, and his other customer; he could have easily made us wait while he took care of his other customer. Alex was very friendly and knowledgeable, sharing info on the Elantra that we weren't aware of.Once we completed the test drive, we sat down to get an idea of how much our Sonata was worth and the cost of the Elantra. At no time did we feel pressured by Alex, Mike or Ron Maiden (the general sales manager). We sincerely felt that we weren't in a position to afford the Elantra; yet, Ron was willing to listen to our concerns and make an effort to help us make it work.I dealt with general managers and sales managers at other dealers over the past 20+ years, and Ron was one of the most sincere and professional individuals I have ever met. While I can honestly say that I hate buying cars, I can also say that Ron and his team made the experience as easy as can be expected.We are very happy with how we were treated and the deal that was reached. Again, we could have gone to two other Hyundai dealers that were closer to us, but Hyundai of Wesley Chapel made it well worth the drive; as validated by other reviews you will read.I urge you to drive an extra 30 to 40 minutes to see Ron and his team, I am confident you will not be disappointed.

swbrains

23 de sep. de 2011

Salespeople were professional, knowledgeable and courteous during initial visit to check out vehicles as well as subsequent visits to test drive and discuss offers. While I was unable to reach an agreement on price during initial discussions, a sales manager called me a few days later and was able to renegotiate a deal to my liking which I ultimately accepted.

wkanyer

8 de sep. de 2011

Im fresh out of a BK by 3 months I have had little to no work in 3 years I now work for an insurance company in St.Pet I was driving a 2500HD PU truck to work every day from Land O Lakes I was spending 200.00 to 250.00 a week in gas My wife and I decided that we must trade this truck in for a car I have seen the Sonata on TV and I was very leery to go in and drive it I was very a shamed of my credit score and I did not wont to discuss my history with someone I dont know I swallowed my pride and I said what the hell we have to do something or we will never get ahead I went in with a bad attitude do to car shopping, possible denial and you know you the rest I explained myself and credit problems to Leonard and a credit manager nobody seem to care I thought that was strange due to a sales man does not want to waste time with low beacon scores My wife and I found a car drove it loved it and bought it the interest you would think would be high due to *credit rebuild* will it was sold to me for 12% - the next day the credit manager(name forgotten) called me up and ask for me to come in to the store my first thought was oh my god Hyundai changed their mind and he wants his car back - little did I know Hyundai lowed my interest to 7.29% WOW I love these guys for all of their help and my gas mileage I filled up Monday night in Land O Lakes I have drove to St. Pet every day till Thursday night and the gas gauge just now hit tank Im saving money cause of Hyundai not judging me.Thanks Guys and I wish you all the success in this area and keep helping good people that had some bad luck this is what recovery is all about

nkellylolfl

29 de ago. de 2011

I had a wonderful experience with the dealership. Great car. Great service. Highly recommend to anyone looking for a new vehicle. They went out of there way to please me. I would definetly repurchase from them in the future.

leesean

28 de ago. de 2011

This is the best dealership I have visited. No pressure sales. Jeff my salesman spent 6 hours with me and my family. Driving several cars before picking my favorite. In the end I got a great deal. John the GM and Ron the sales manager made sure the I was happy with my car before I left. Not many dealerships do you meet the GM. Thank You to all that made this a great experience...I will be back

rcrollard

23 de ago. de 2011

My salesman Joe was very knowledgeable and worked to put this deal together. He explained all options of the car with us and showed their operation. The Sales manager Ron was very friendly and made the deal happen. Very satisfied.

jcecil

22 de ago. de 2011

Had my 2007 Veracruze towed in on a Sunday broken down. On monday before noon they called me with a diagnosisof what was wrong, a faulty gas peddle sensor. That afternoon they called me that the repairs were finished, that nothing else was wrong and I could pick it up. " and there was no charge, it was under warranty "They were courtyous and proffesionable, overall I had a good experiience dealing with the service department.

sk8mom2963

31 de jul. de 2011

Went to trade in and up. Wonderful experiance, but wait time for finance was a little long, but dealership was very busy. Very Friendly, helpful

akajomar

28 de jul. de 2011

HAD MY CAR SERVICED IN FAST AND PROFESSIONAL MANOR BARRY WAS VERY HELPFULL AND EVERYONE IN THIS SERVICE DEPARTMENT AND SALES DEPARTMENT TREATED ME AS IF I WAS FAMILEY THIS IS A GREAT PLACE TO DO BUSSINESS WITH

seragus

24 de jul. de 2011

I caught another salesman trying to remove the valve stem caps off the car my family was buying so he could install them on another vehicle he was selling. Both vehicles were parked in the sold area, so my assumption would be this salesman knew the car was sold. Instead of walking over to the service garage and getting value caps for the car he was selling, he would rather remove them off another sold vehicle and then put them on the vehicle he was selling to another set of customers. (The garage area was no more than 100feet from where both vehicles were parked mind you). The people buying the other car were standing there so I asked, What exactly was he taking off this car? They said, he was removing the valve stem caps because our car is missing them. I told the salesman that this car was being bought by my family, he just shrugged me off and then walked over to another vehicle on the lot and removed the valve caps from that car. I asked the salesman who was removing parts from the vehicle his name, after he told me his name he immediately went up to the General Manager and started talking to him. I requested to speak to the General Manager thinking he would want to know that one of his salesmen is removing parts from cars on the lot instead of just going to the garage and getting the missing part(s). When the manager approached me he did not even let me say more than three words before he accused me of lying and told me to leave the showroom because he was not going to sell me a car. He said his dealership was a family dealership and he would not allow anyone to accuse an employee of stealing. I responded back saying I did not accuse him of anything, I with my own eyes caught him removing the parts and when the salesman was told the car was sold, he walked over and took the parts off another vehicle. The General Manager once again told me to get out of the showroom. As requested I quietly walked out of the showroom, the General Manager proceeded to follow me out the door. Once outside the General Manger walked over to the garage area reached into a box and then walked back toward me holding valve stem covers. He said, Here are valve caps that you wanted so bad. He then told me to get off his property completely. I said, I cant leave, my family is buying a car and that is my only ride home. He then said, The deal is off, I am not selling a car to you. I said, I am not the one buying the car, my family is and paper work has already been signed, you cant just kick them out because I caught your employee removing parts. He then said, You want to bet wait here and watch I am going in and telling them the deal is off. I never saw the General Manager again and roughly 15 minutes later our salesman walked outside and said he was going to fill up the car and he would be right back. Twenty minutes later my family walked outside with the keys, we got in the newly bought car and drove off. On the ride home I was told that once all the paper work was done, the General Manager approached my family and apologized saying it has been a stressful day and he takes offense to someone accusing one of his employees of stealing. I said, I never accused the employee of stealing; I caught him red handed removing the valve caps the other people buying the other car told me he was removing them, so I am not sure what I did wrong by trying to bring this to the attention of a manager. There are several other Hyundai dealerships in the Tampa Bay area, please do yourself a favor and buy your new vehicle from one of them and skip this one. If this is how someone is treated when they are in the buying stage, I would hate to see how one is treated after the purchase is complete. Happy shopping!

ebaska

13 de jul. de 2011

Bought a new Sonata Hybrid. Jack was friendly and very knowledgeable. Jack worked with us and stayed late to help us to purchase the car and drive it home that evening. Overall a very positive experience.

pamangione

12 de jul. de 2011

I just made my second new purchase at Hyundai of Wesley Chapel and both times I drove away feeling good....NOT like I had been pillaged and ripped off. Sales Manager Ron Maiden was present both times and he was not only attentive, courteous, and fair, but he also treated me with respect and honesty. The salesman who handled my first purchase was no longer with the dealership, but salesman Mike Hammond did a good job as well. My only regret is that the dealership only had 1 vehicle in the model we wanted, and we were told the other two dealers nearby were also out of stock, so we had to settle for a color we really didn't like. But in all, we were treated with fairness, courtesy, and a positive feeling. JOB WELL DONE.

wmuhammad

30 de jun. de 2011

John did a great job of educating me about the latest features on Hyundai.As well as why it was a great value. He kept it practical, not a lot ofinformation overload.

Rixar133

9 de jun. de 2011

Barry Roach was outstanding in resolving my problem... My car was repaired promptly and he helped me to deal with the insurance company... Thumbs up ^... smile :-)

warren65

30 de may. de 2011

My wife and I just purchased our first Hyundai Sonata. We had a great experience at the dealership, Bob Z was our salesman and he was funny, entertaining and a joy to work with. When we picked up the car he spent a lot of time explaining how to use everything. THANK YOU WESLEY CHAPEL HYUNDAI!Myrna and Warren

eforte5

11 de may. de 2011

What an amazing experience. My hubsand and I went to this dealership yesterday afternoon, in what I thought was just going to be another waste of time. I had already been to so mnay dealerships where the customer service was terrible. Needless to say, I had an incredible experience. I had read the reviews on Jack Perisi and was impressed so I made sure that I worked with him only. Turns out, he only works part time 1 day during the week and it was fate that he was there yesterday without scheduling an appt. Also, Chris Yates was great too. After his first offer, we both budged and agreed on a monthly amount we were both happy with. I ended up getting the EXACT car that I wanted and was overall extremely happy with my experience. I would highly recommend this dealership and suggest anyone to call ahead and schedule and appt with Jack Perisi. With his calm demeanor and such a great willingness to help and make sure that I was always happy, you cant go with anyone else. Thanks for such a great experience and car!!!!

DanW323

20 de abr. de 2011

Listened intently to my concern. Worked at finding a solution to a problem that was not overtly obvious. Very courteous and sincere in trying to satisfy me. Sales staff was friendly while I waited. Detail workers were very friendly and willing to share information.

par1mgr

17 de abr. de 2011

Would recommend to a friend or family. Very honest and not a high pressure dealership. Purchased a 2011 Elantra Limited from Rick Reynolds and Manager Ron. It was great working with both of them and highly recommend Rick for a salesman if you visit the dealership.

GoGatorsGo

13 de abr. de 2011

Jack Parisi was very helpful in taking as much time as necessary to help us compare several different models with different options. Jack was friendly, knowledgeable and placed no pressure in looking for the right vehicle. The dealership was modern, clean and has a nice waiting area. Everyone was friendly and willing to help.

kathy43

11 de abr. de 2011

I would recommend this dealership to anyone, because their honesty and willingness to go above and beyond their duty. When no other dealership would help me Wesley Chapel did and want to thank them and tell everyone if you are looking to buy a car go and see them. Once again thank you Joe and Rick.

dlang

5 de abr. de 2011

I want to start off by saying that this is my 3rd Hyundai in a row from this dealership. Everyone there is a pleasure to work with. Since I now work from home I wanted to get out from a purchase and go to a lease so that when it came time to trade in again I would not be so upside down with payments. Both Jack Parisi and the manager Ron were outstanding in getting a deal done that worked with my budget as I did not want to go up a lot from my current payment. Jack was such a pleasure in working with as he never pressured and made me feel like he really wanted me to be happy with the deal. I highly reccommend this dealership as whatever other ones I check out, even though I moved far away. I keep going back to them. As another note, I have always loved the service I get when I bring my car in for servicing.

getjanice

4 de abr. de 2011

It was pouring rain and i was met at my car by Jack Parisi. He is friendly and there was no pressure at all. Jack helped me choose the right car and he was very very patient with me when about color choices. All in all I will and have recomended Wesley Chapel Hyundai to friends. Thanks !

jhosman

28 de mar. de 2011

This dealership is absolutely Amazing!! No pressure, just honest interest in helping my wife and I with a great deal. We were torn between the cost of a Limited Sonata with leather and a GLS model with cloth, so they offered to put in after market leather for essentially $0 increase to get the deal done. I am ecstatic about my new Sonata.

mitkot

7 de mar. de 2011

We bought a new 2011 Sonata. This was the best buying experience we have ever had. They worked with us to get us the price we wanted on the car, and a good trade in on our old car. Great people, great attitudes, amazing customer service...will highly recomend to others!!!

bebe1

4 de mar. de 2011

the people at the dealership was very informative, nice, friendly, i will be going back there to buy another car at a later date. because of the price i know that they will sell alot more cars. i have already given one fo your buisness cards to my dermotolgist. thank you guys i love my car.. janice hornsby

mmann

3 de mar. de 2011

This ws the best experience I ever had in either buying or leasing a car. I am 66 years old so I have had many cars in my lefetime to date.The gentleman that greeted me was my salesman and he was very special.I immediately told him I did not know if I wanted to buy or lease and he said it did not matter , he would help me.He introduced me to the car I was interested in and we sat in it and he described everything as I asked questions. He did not push me or hurry me. He was patient and nothing like a "typical" car salesman. I ended up leasing a limited Sonata with a navigation system in the colors that I wanted. I am thrilled with my car and I will not only go back but highly recommend the dealership and Joe.

lwmathews

24 de feb. de 2011

I needed to purchase a car quickly and required guidance on which model to choose. Chris spent time with me to provide information on the vehicles I had interest in. I ended up purchasing a 2011 Sonata and I am very satisfied with the vehicle. Chris was extremely helpful and I would purchase another vehicle from him without hesitation. Chris even delivered the car to my house. Excellent customer service.

Shadow10

18 de feb. de 2011

I walked into Hyundai Of Wesley Chapel as a stranger and within a very short time felt like family. Rick Reynolds my Sales Consultant made the process of buying a new car a positive expirience. Rick's follow-up has been great, he wants to make sure I like my Genesis Coupe. Thank you Rick. Mb

bennyboombotz

15 de feb. de 2011

First I have to say I appreciated the speed at which the process went through. Everyone was very friendly, but did not waste my time. They asked what I was looking for, what my payment range was, and made it happen. Quick, painless, but very enjoyable experience. I cannot speak enough for everyone's friendliness and knowledge about their product. This was the best experience I've ever had purchasing a vehicle.Now in regards to the product itself, amazing. I purchased the Sonata, and am extremely happy with the vehicle. It handles great, good pickup, quiet and is a very comfortable ride. I purchased the GLS version, and even though its their non-limited version, the audio sounds great (and I consider myself an audiophile).So my final thought is, I would recommend not only this dealership to anyone looking for a car, but Hyundai in general.

wolfie67

12 de feb. de 2011

After some time researching new vehicles of which I would choose one, I decided to stop in and look over the newly restyled hyundai sonata. I went to the dealer and looked at the different trim levels and options available. Mike was very helpful yet not pushy. I had to leave without a test drive and was in no way pursued or encouraged to act "on the spot" as I was accustomed to. I went home and researched my choices online and found the dealer to be fair and equitable in their information and pricing. I went back and drove the sonata and the elantra models, again I left with out pressure to mull over my choices. I went back once I decided to buy the sonata. My whole experience took 1/3 of the time I had experienced in the past, the credit for my trade was very respectable and the service was great. I love my car, no where else in my opinion can a five passenger family car that gets 36+ mpg that is so technologically advanced be had for less than $22,000. This is most likely the best value on the planet for what it is and what you get.

trudiamond

4 de feb. de 2011

They made me the most competitive deal on the exact car trim level I wanted, and Jack gave me exemplary service, even synching up by phone's Bluetooth to the car's and teaching me how to use the voice activation to make calls. He's a skillful teacher! Beyond that, his absolute honesty was impressive: he made sure the service rep told me that Florida's 'extreme conditions' meant that the oil had to be changed twice as often as the manual says. NO other dealership demonstrated that kind of integrity in all their personnel!

andronico

31 de ene. de 2011

The staff is very friendly and easy to work with. My overall experience was great and I feel like I was provided a great price. The quality of work and customer service provided was great and I would recommend the dealership to anyone considering a Hyundai.

Albert Alhadeff

31 de ene. de 2011

I went to this dealership because a friend of mine recommended it.... I went there to buy ONE car for my wife and I ended up buying TWO (Tucson Limited and Genesis Limited).I have to be honnest : I've been to a lot of car dealers in the 21 years I've been in Tampa.... This one is by far the BEST : personnal attention, good people, friendly people and at no time I felt any pressureMike Hammond was a pleasure to work with and a big reason I bought my second car but everyone was great : RON is the best that you could find and even the Owner was there to greet me and crack a joke.... unreal.Will definitively recommend this dealership to all my friends

sandra

26 de ene. de 2011

My visit today was to get information on a new Sante Fe..My 2008 was destroyed in an mva..Everyone at the dealership made me feel welcome and the process to get a new vehicle was made easy..I had no idea when I went to check out the inventory I would be able to leave with my new vehicle..I worked with Michael Hammond who went out of his way to assist me!! Thanks to everyone there for their professional attitude and kindness!!

pmercer1

24 de ene. de 2011

Mike was wonderful to work with. He explained everything to me about the car and pointed out all features of the car. He was patient with all my questions and was able to answer every single one without requesting assistance from anyone. He personally ensured that I didn't forget to get anything out of my car that was being traded and that I was introduced to someone in the service department. It is obvious that Mike views his job as a career and not just as a job. I have purchased many new vehicles in my lifetime and Mike was, by far, the best car salesman I have encountered. His attitude towards the products he sells was superb and his verbal and people skills are wonderful. I would highly recommend him as a salesman to anyone looking to buy a new vehicle.

janusz

19 de dic. de 2010

Exscellent Dealer and salesman. Salesman Jack DiGrado spend for me long time. He gave me all information needed for buing new Hyundai Lantra. This car is for my daughtar. She is student of USF college. She need this car for her college years. She is very happy with this car. I gave exscellent note for Dealer because thiis Dealer did exscellent job.

fasha21

17 de nov. de 2010

They will lie to you to get you in!!! This is my second bad experience with a Hyundai dealer in the past few years. My first experience review is under the Hyundai of New Port Richey. Recently I was in the market for a new car. I owned an 07 Hyundai Tiburon and was looking to upgrade to the new white Genesis Coupe. I found this dealership online, after swearing to never go to the New Port Richey one by my house again. I was weary about giving Hyundai a try again because of my previous experiences with them. But I decided to give them another try, maybe I just went to a bad dealership last time. So, I emailed Hyundai of Wesley Chapel to inquire about getting a white Genesis Coupe. A Sales Manager by the name of Chris Yates replied. I told him what I was looking to do and the exact qualities that I wanted in my car (color, accessories, interior etc.). We emailed back and forth for several days. I told him what I had to trade in, how much I wanted to spend, down payment, the whole nine yards. Here was the end of our email conversations where I basically summed everything up to clarify everything with him so I didnt drive almost an hour for no reason: Chris: MSRP = $24,250.. Sale Price = $21,750 + whatever trade we can do on your trade!!! If you can stop in after work tonight.. Just ask for me.. I am one of the Sales Managers at our store!!!Me: At a price of almost $22,000 is it possible to have payments around $300/month? I cannot do a payment of more than what I pay now. $400+ will certainly not work. I have excellent credit, but not much of a down payment ($500 max). And the $10,000 owed on the trade... Just want to really make sure this is something possible so we don't waste our time.Chris: From prior experience.. It should not be an issue!!! See you tonight.. Just ask for Chris Yates :0)With that I decided to drive to the dealership and see the car he was telling me about. It had everything I wanted. Upon arriving I had to wait for over 20 minutes because Chris was no where to be found. Finally they just got another salesman to work with me until they could find Chris. This salesmans name was Chris also. He was phenomenal, an absolutely wonderful man. Probably would have purchased the car if I had been working with him from the start. I explained to him the prior conversation I had with the missing Chris and told him the car that I was here to see. As it turns out, the car he mentioned above did not exist. There was only 1 white Genesis Coupe on the lot and it was about $30,000. That was a little disappointing, but I test drove another color in the meantime. The test drive with the new salesman went great and I wanted to purchase the car, if they could find me the white one in my price range that Chris was talking about via email. At this point the sales people tried, unsuccessfully to find Chris again. (At this point I was almost wondering if he was actually a real person) So, the new salesman sat down to talk numbers with me. Again, I went over the exact conversation I have with Chris and even read him the emails. The salesman sat and looked at me for a second and said, Im not sure what hes talking about, but that is in no way possible. He should know that. Even if we had the car he was talking about we couldnt even get you payments below $400. So, again I asked for Chris because everyone was looking at me like I was crazy when I told them about my conversation with Chris. Still nothing So, since no one could help me I started to leave. On my way out I saw a salesman that I had not seen yet that day, and decided to go ask if he was Chris. He said yes he was and I told him the situation and asked if he could now help me. His response was, Uh I have your phone number from your emails right? Ill call you. And that was the last I heard from Chris. Apparently selling cars isnt their top priority.

mervwood

13 de nov. de 2010

Overall experience was extremely friendly and knowledgable. Both the salesperson and manager created a desire for me to purchase the car without pressure. Scott in the business office made the completion paperwork experience seamless. David in parts was very helpfull and knowledgeable when I returned to purchase some accessories. I strongly recommend this Dealership and the product. I am a very satisfied customerand will refer many customers in the upcoming months.