Jeff Eppenger

15 de nov. de 2020

I have only dealt with the parts department thus far. Their prices are fair and reasonable. The Staff are very nice and friendly. Very nice inside the dealership. If i ever get my car serviced here i will update my review if needed.

Yoli Arrows

15 de may. de 2021

My cousin took herJetta there over a month ago and she is still waiting for it to be fixed. I bought my Tiguan in Edmonds, Washington while I was still in Alaska I gave my down payment and picked it up when I got back to Seattle they held it for me for almost three weeks with no problem, I drove it down to The Valley with no problem, I had it serviced in SD for a noise after 5 months they couldn’t find where the noise was coming from so they had an expert come to SD to find where the noise was coming from they gave me a loner while they fixed it,it only took a week and the service repair man would call me every day to give me an update, while my cousin has to be calling for an update and sometimes they don’t even answer her.

Dawn Deatherage

29 de ene. de 2021

Posted 01/29/2021: Two weeks ago, the key-fob for my Beetle broke and I had a horrible experience with an “auto locksmith” in Yuma, AZ. I should have called Imperial Valley Volkswagen from the beginning 🙁. I called on 1/25/2021 and spoke to Gabriel in the service/parts department. He said he was going to help me and quickly ordered me two replacement key-fobs. Gabriel was my VW hero. Thank you Gabriel 🙂. Carolina was also great from the moment she greeted me with kindness and then quickly got me back on the road. Thank you Carolina 🙂. As I headed back home to Yuma, I noticed that Gabriel also put air in my tires and made that annoying warning light go away. Gabriel stayed true to his word and helped me 🙂. Thank you Imperial Valley Volkswagen 🙂.

BOBBY WILLIS

2 de feb. de 2021

Great store, great staff. Definitely a well run group. Gabe in parts is the best.

Trini Vasquez

15 de ene. de 2021

You took a week to work on my vehicle and when I went to pick it up personal belongings were missing from it. While the items were petty items I cannot believe this was even done in the first place. Is this how you do business? Is the integrity of your employees not important that they would have the odassity to steal even though their name is on the receipt that they did the work? Unbelievable, I paid almost $1,400 for the work done now how can I trust that you even did the work right or honestly. Very, very unsatisfied.