Joey W.

7 de jun. de 2016

Between My wife and I we have bought a lot of cars over the years, this is number 10. I can say hands down this was the smoothest transaction on purchasing a vehicle I have ever been involved with. I definitely will recommend to all my friends that they buy a car from these guys.

Q & M

7 de jun. de 2016

Infiniti of Memphis strives to bring you good customer service from the time you pull up to the time you leave. I have no doubt that it is one of the things that is high on their list of priorities. One of the most fascinating things that catches ones attention is that they remember your name and treat you like family.

ChiragM

3 de jun. de 2016

Our car gave warning lights and revealed issues that we were unaware of after the purchase. The dealership made every effort to address our issues, and successfully resolved major issues, such as the check engine warning light. Car is running well so far, although minor issues such as anti-skid system errors and rear door on the driver side not opening from the inside, still persist.

Chirag76

3 de jun. de 2016

The dealership did address the most important issue (the check engine light) that arose after the purchase of a Volvo XC90 from them. Employees Brian Malone in sales and Terry Davis in services were especially helpful. Car is running well so far, although other smaller issues persist.

Chirag76

17 de may. de 2016

We purchased a Volvo XC90 from Infiniti of Memphis. After just a couple of drives over a few days, the check engine light came on. Also, the left rear door won't open from the inside, something we were unaware of. However, the people at the dealership have been very helpful and supportive, and have said they will fix everything. Dealer is also replacing a defective YAW sensor on our car, as was agreed upon before purchase. Overall, pretty good experience, and dealer accepted full responsibility for the car they sold us, no questions asked. I would say it is a very good dealership, and they go above and beyond to make the customer feel happy and appreciated.

Chirag Mandavia

7 de may. de 2016

I bought a Volvo at this dealership. It has been a great transaction so far. All my concerns were successfully resolved, and addressed timely and with full satisfaction. Hopefully, the car will run well in the future also..

Convertable Fan

14 de abr. de 2016

No hassle from the sales people. They let us shop and trusted us to take the car for a test drive without a salesman in the car with us. I would definitely return to this dealership when I get ready for another car.

Bobk7122

13 de abr. de 2016

Normally I view dealership maintenance people with caution. I bought my G37 convertible used and expected to be treated like an outcast when I brought it in to Infiniti of Memphis for a rattle in the top mechanism. To my surprise the service manager went right to work on getting the car checked out and insisted that I take one of the maintenance loaners until they could figure the rattle out. They kept my car for a week and when I picked it up they explained that a service bulletin had been issued against the top mechanism which they complied with and that they had also serviced the car. The service manager insisted that there was no charge for any of the work and appologized for keeping the car for so long. The car is now rattle free.I now have a new benchmark for customer service and Infiniti of Memphis has a customer for life.

GAYLON MOORE

2 de abr. de 2016

I GIVE HIM 5 STARS OR 10 OUT OF 10 CUSTOMER SERVICE. GREAT ALL AROUND

Crosier

31 de mar. de 2016

after shopping for weeks, we went to Infiniti. What a breath of fresh air! The sales people are sharp, knowledgeable and classy.

Patricia F.

29 de mar. de 2016

Customer service exceeds expectations. Thank you, Paul Corbet for all of you help!!

Brad Walker

28 de mar. de 2016

Great buying experience. Mike Butler is awesome to work with.

BarbaraGT

25 de mar. de 2016

The welcome at Infiniti is exceptional. I went to browse and there was not pressure on buy. The salespersons was very professional and friendly. I brought a 2016 QX50 and I am very pleased with the purchase.

Yolonda

20 de mar. de 2016

The staff at this dealership is always prompt and friendly.

Hud

26 de feb. de 2016

I just leased my second vehicle from Infiniti of Memphis and once again it was an excellent experience. Our salesman, Mike Butler, makes the process of getting a new car wonderful and with absolutely no pressure as to what to do. Helpful and informed information was provided in assisting me to focus on what I wanted and needed on my Q70L model.

Bob K

19 de feb. de 2016

There's a great group of people at Infiniti of Memphis ready to take care of any issue quickly and professionally. My convertible developed a rattle which took a while to find but the service folks stayed on it for several months and have finally conquered it. They could have given up and let it rattle but they took personal pride in the car and got it fixed. I'm very happy with the service crew at Infiniti of Memphis.

Mr. Harris

11 de feb. de 2016

My wife and I purchased a car last month. The experience was awesome from the time we entered the front door until the time we left with our car. Everyone was so friendly. Our salesman, Mr. Clarence Mitchell, took care of us from the beginning to the end. It is always great to have an awesome salesman with great customer service skills, and someone who is knowledgeable about the car that you are purchasing.

Blair

11 de feb. de 2016

I own a 2005 G35 that needed service. Made an appointment via their website that was cumbersome, not intuitive at all. But i got through that, and the rest is a great story. I arrived early and was greeted with a smile, took care of me then and off i went in a loaner car. The work was completed early and when i arrived to retrieve it, it had been washed (a 3 star wash job) and looked good. I was greeted by my name, papers ready for payment and took care of it in minutes.Overall a great experience: nice people, greeted with a smile and the exterior of the car looked better than when i bought it in. They also took my payment with a smile but I expect that as I do in my business. The weakest part of this experience was their website and thankfully, i can just call them and talk to a person instead.Thanks Infiniti of Memphis!

BillyC

6 de feb. de 2016

Purchased QS80 and the salesman and staff were excellent. No pressure in buying and the salesman checked many different vehicles for us so we could find the right one. Very satisfied.

Satisfied customer

23 de ene. de 2016

The staff in the service department is always so courteous when I take my vehicle in for service or repairs. I love Infiniti of Memphis

Gary Green

8 de ene. de 2016

I shopped online, cut the deal on the phone, and drove 300 miles to pick up the vehicle. Everything was perfect.

Yvonne

8 de ene. de 2016

From the moment you drive into the service bay, warm greetings from Jerry and staff personnel is the standard. Your service advisor appears with a brief Q & Aof any additional problems to be checked and then you are off to a comfortableenvironment to wait until the service has been completed. I have been an Infiniti customersince 1997 and the quality of service has not declined over the years.(I do not like the distance to this dealership.)Gerald, my advisor kept me posted on the progress of my car. Bravo!

Camidel

31 de dic. de 2015

Did not have a good experience with the salesman assigned to me when trying to purchase a QX80 vehicle. He was young, inexperience and condescending. He kept going to different managers to request permission to get closer to the price I wanted. The process end up being really disorganized. Manager A offered me something but it was not what I was looking for so i decided to look elsewhere. My salesman told me that he wanted my business and asked me to talk to manager B. Without knowing all the details of the manager A offer, he offered a better deal than manager A. My salesman was visibly upset at the new offer; it was clear that he receives more incentive by selling the car for the highest price possible. To finalized, the general manager did not approve what was offered to me by the manager and the sale man told me to go to other dealers in a very unprofessional manner. Then he turned around and left me, my wife and our baby in the lobby, i had to walk to his office and gather my belonging. There was no thank you or any signs of courtesy extended. To finalized, he saw me leaving and told me to peace out. Again, very unprofessional.

camidel

31 de dic. de 2015

Did not have a good experience with the salesman assigned to me when trying to purchase a QX80 vehicle. He was young, inexperience and condescending. He kept going to different managers to request permission to get closer to the price I wanted. The process end up being really disorganized. Manager A offered me something but it was not what I was looking for so i decided to look elsewhere. My salesman told me that he wanted my business and asked me to talk to manager B. Without knowing all the details of the manager A offer, he offered a better deal than manager A. My salesman was visibly upset at the new offer; it was clear that he receives more incentive by selling the car for the highest price possible. To finalized, the general manager did not approve what was offered to me by the manager and the sale man told me to go to other dealers in a very unprofessional manner. Then he turned around and left me, my wife and our baby in the lobby, i had to walk to his office and gather my belonging. There was no thank you or any signs of courtesy extended. To finalized, he saw me leaving and told me to peace out.

Stuart Breakstone

8 de dic. de 2015

I have been buying cars for over 30 years and have never had as good a car buying experience as I have had at Infiniti. Everyone there is attentive and genuine. You can buy a car anywhere but you cannot buy the quality of care you get at Infiniti of Memphis.

Stuart Breakstone

8 de dic. de 2015

Infiniti of Memphis is excellent. I have been buying cars and getting service work done on cars for over 30 years and I have never been taken care of the way they take care of me there. They are kind, attentive and willing to go out of their way to assist in every aspect, not just the purchase. It is though they become my personal assistance in meeting my needs both in service and in sales. This is my third purchase there in a row and I know where my fourth will be.

Commodore & Emma Primous

22 de nov. de 2015

We found working with our salesperson (Brian Malone) a very informative and pleasant experience. He was very knowledgeable about the product and exceeded our expectations throughout the whole process. He was concerned that we were satisfied with the car buying process. At no time did we feel any pressure to make a decision on our purchase. We were so pleased with his demeanor, knowledge of his product and exceptional personality that we returned within a few months to purchase a second vehicle.

Paula

13 de nov. de 2015

My recent service was excellent. Josh quickly handled my repair with professionalism and courtesy. The outstanding service at Infiniti of Memphis is one the reasons we own an Infiniti. They have the best service department we have experienced in the Memphis area.

Wanda, MIZZOU

9 de nov. de 2015

I love my Infiniti my Infiniti dealer and service area.

Mr. QM

16 de sep. de 2015

I always receive great service at Infiniti of Memphis as I did this time as well. My only surprise was the labor charge for replacing two air filters which was $50. I thought that was a little excessive for something that really did not take long to do. The parts (2-filters) were already pricey in and of themselves for the two that needed to be replaced which was not a part of the $50 labor charge which the bill was over $100. All and all though beyond that, the guys are always friendly and courteous and the facility is always clean. And when you get your car back they have it clean and shinned up very nice for you.

Andrew McFarland

11 de sep. de 2015

I was able to get in right. Gerrald really took care of me. He called me and explained the problem and they took care of me. I must say that this is the first time I've been to Infinity of Memphis and they made it a great one. Thanks Gerrald for the professionalism and your expertise.

Barb2010

27 de ago. de 2015

My Infiniti was serviced on 9/27/2015. The Service Consultant, Micahel, was very courteous and professional. All repairs were done in a timely manner and a loaner car was provided. My service included brake inspection, engine oil service, drive belt replacement , MPI inspection & V6 tune-up.

brown

7 de ago. de 2015

The staff was friendly, fast and efficient. Jerry greeted me took my keys . Asked if I wanted the wash.. Offered me bottled water. Directed me to the customer waiting room. Offered to come and get me when the car was ready.

CRNAmom

28 de jul. de 2015

Infiniti of Memphis is a great place to buy a car. Their lot is easy to maneuver around and easy to find what you are looking for. The sales staff is not pushy at all but very thorough. They met all of our expectations and more!

Rob

15 de jul. de 2015

The folks at Infiniti of Memphis are always very accommodating and helpful in ensuring the repairs or service is performed as planned.

Accurate

9 de jul. de 2015

Everyone my wife and I came in contact with was very polite and helpful. We love our new Infiniti!!!

Q&M

17 de jun. de 2015

The service and the time of repair is always good.

eyedoc2450

7 de jun. de 2015

I came in for a routine oil changeWhen I got to dealership they said it would take about hour and halfI told them that something came up and I needed a carThey said did not have any loaners available at this timeThe General manager over heard conversation and said that I could usehis carThat is service above and beyondThank you Infiniti of MemphisDr. Glenn Goldring

lala

2 de jun. de 2015

I took my new Infiniti into the dealership for the first time for oil change and a rattle noise I was hearing. They found the source of the sound, and while it was in the shop, I was in a nice clean loaner. I was very happy with the service center, and my advisor.

laurie

19 de may. de 2015

Excellent all the way around and I am enjoying my Infiniti

Chrisg37

6 de may. de 2015

Great customer service and one of the best dealerships in Memphis

akyle3

16 de abr. de 2015

My QX56 had service and repairs to be done and everyone went out of their way to make it a great experience. I was given a loaner car so that I still had something to drive. Micheal kept me informed along the way.

Jmason

10 de abr. de 2015

I was a walk-in the customer service was outstanding., the team was great

Heather

27 de mar. de 2015

I had a great experience at the Infiniti of Memphis dealership. Love my new Car!

CAlex

27 de ene. de 2015

Staff there will call you by your name when you walk in, and are always available to help. They really value customers.

RTANJ

9 de ene. de 2015

I've have my two Infinities service here for the past eight years. Although sometimes I think the prices are high the service is performed to my expectations and I've had very little issue with my vehicles.

William and Suzanne Smith

9 de dic. de 2014

Eric was very professional and courteous. He went the extra mile to help us make the deal. LOVE our new car!!

NavyJim

26 de nov. de 2014

Very fine team with which to work. Internet lady followed up on my internet search with a "no pressure" phone call. We made the appointment with her and purchased a Q70 on first visit. Very satisfied.

Jacqueline Horne

30 de oct. de 2014

Very professional and courteous sales person, Brian Malone, is who I worked with.

mike ricker

12 de oct. de 2014

very professional sales staff , went the xtra mile to make the sale and continue to follow up after sale . Took a lot of time to explain the cars many features . Showed me service center and even personally delivered car to my wifes place of employment . A lot of dealers don't take care of peole like that any more I would recommend this dealer to all my friends. mike ricker

M37 & Q56

25 de ago. de 2014

My service rep Jason at Infiniti of Memphis at the Wolfchase area on Germantown Pkwy is a really great guy. He greets you nicely and you can always be assured that he will make sure your car is serviced properly and only recommends what is needed at the time you are being serviced. He lets you know of any concerns and always make sure your car is well taken care of. He takes care of my car as well as my truck as services are needed.

kmayer01

29 de abr. de 2014

These people acted like they did not want to sell us a car. Getting a quote was like pulling teeth, it took me following up multiple times to get someone to call me back and give me a quote. The dealership would not even honor the ad they have on their website. They said that the fine print said that they did not have to honor the ad. Worst car buying experience ever especially given that we were there to spend $80K. We called the Infiniti dealer in Nashville which was very friendly and responsive and bought the vehicle we wanted for $180.00 per month less than the Memphis dealership.

RandyB

26 de mar. de 2014

Top notch and second to none, truly exceptional service.

Mario Howard

9 de mar. de 2014

I actually enjoy taking my car in for servicing. Outstanding customer service is apparent throughout this facility. I have visited Infiniti dealers in Jackson, Ms, Baton Rouge and New Orleans, La and they all give great customer service; however, the service starting with the purchase of my vehicle to the upkeep is far more better and phenomenal at the Bartlett, TN location. I will continue to be a member of the Infiniti family, because the service is priceless and the vehicles perform amazing.

Raygene

1 de mar. de 2014

I had an excellent experience with my purchase. Harold Williams was the best! He was helpful, kind and knowledgeable. I have owned 4 Infiniti and would not drive anything else. The service department is excellent. You are the best dealership in Memphis.

Lucy55

22 de feb. de 2014

Very good experience. Spencer kept me informed of how the repairs and service of my G37 was going. Would highly recommend this dealership for service.

Capt Jack

18 de feb. de 2014

From purchase to service, you couldn't find a nicer group of people to serve you. No high pressure sales tactics and a service department that's made for the customer. I've been in the car business and have bought many cars over the past 50 years and these people and dealership are one of the best I've dealt with.

ChuckR

9 de feb. de 2014

Great service and attention to detail. I highly recommend them.

Dan L.

3 de feb. de 2014

Excellent service, workmanship and communication with Infiniti of Memphis. I would highly recommend this dealership!

DennisGoRedWolves

2 de feb. de 2014

Great customer service from the minute I entered the parking lot...from start to finish. Awesome facility with great people!!! They went above and beyond to meet and exceed our needs.

Amy Bray

1 de feb. de 2014

Wonderful dealership and great experience. We will buy from them again and would recommend it to a friend looking to buy.

motherhen314

1 de feb. de 2014

WE had a great buying experience with Mike Butler and the Infiniti team. Everyone was kind and helpful. We would recommend this dealership to a friend .

Infiniti Owner

15 de ene. de 2014

I have to say, I'm usually one that runs from car dealerships. I had always had the same impression from all my years of dealing with them as a consumer, none were honest, none were good, mostly shark like, until I purchased and Infiniti and needed to get it serviced from Wynn (Memphis) Infiniti. I was given a service professional to be my own personal concierge and I thought, ohhhhh, this is nice but wow this is going to cost me??? I was very wrong. Not only was their service above and beyond any mechanic shop I have ever dealt with, but their prices were comparable. I have to say I'm spoiled. My Inifiniti is 5 years old and has not needed repaired just the normal wear and tear maintenance so yay Infiniti on quality, but if I have any repair or service needed I email my mechanic and he handles it all and when I get the bill I'm pleased. I'm so spoiled by the level of service and the quality of work at Memphis Infiniti I'm not sure I can ever get anything other than an Infiniti in the future. I'm sold for life. I just wish they still made the QX56, it has been the best SUV ever!!!

Paggitt Pons

14 de ene. de 2014

Excellent customer service. The service agent Ms Paggitt Pons was very accommodating and considerate to my kids who where with me. Good Job!

Mr. Polk

13 de ene. de 2014

Jason Shinall is one of the best service representatives that Infiniti Of Memphis has on staff. Excellent customer service. He exemplfies true integrity and a great work ethic attitude. He makes you feel like a valued customer each and every time you come in. You feel like you are getting the best deal and service when it comes the servicing of your vehicle. Infiniti has a great person working for them.

Mahesh Nandikanti

23 de dic. de 2013

I have bought a JX at this dealership in 2012, and from my first visit to this dealership until my recent service visit, I have always stepped out of the door with a smile on my face. That is how they treat their customers. I would definitely recommend this dealership to anyone who is interested in buying an Infi.

Vonia Taylor

22 de dic. de 2013

It's always a pleasure. My Infiniti Family treats me like royalty.

Dr. Glenn Goldring

17 de dic. de 2013

This is my 6th infiniti I have bought from this dealership and it seems my experience with them becomes better with each vehicle

Lori

10 de dic. de 2013

I bought an Infiniti from this dealership. The experience was over the top. I have never had such a wonderful experience with buying a vehicle. I would prefer to buy all of my vehicles from this point forward from this dealership. Everyone went above and beyond in their selective jobs. They always made me feel like they wanted to help and not like they had to help me because it was their job. This dealership is above all others. The service and help at this dealership is extraordinary.

mamadoctor1

10 de dic. de 2013

Paul Pope, the service manager, and Chad Tidwell, the salesman, went over the top helping me with the purchase of my vehicle. They worked with me and my brother to make sure that everything was just perfect. I always felt like they wanted to help me and not that they were helping me as part of my job. Chad made sure that everything that we had agreed upon occurred. He always went above the call of duty. He continues to check in with me and make sure that everything is going fine with the vehicle and that I don't need anything. Jayme, the girl that teaches everyone how to use the electronics on the vehicle, was equally awesome. She was very patient and helpful in teaching everything that I needed to know. She always made me feel like asking questions was perfectly ok. I would buy all of my other vehicles from them forever. The experience was over the top and the best experience that I have ever had buying a vehicle. They are fantastic.

AG

5 de dic. de 2013

This dealership is as good as it gets. From the intitial purchase to the customer service, there isnt an area that they dont excel!

Mechell Cole

14 de nov. de 2013

The customer service I experienced with Infiniti was very professional. I was extremely satisfied. I am glad to know in this day and time that excellent customer service and services overall still exist. I can't thank them enough. Keep up the good work I was very pleased.

Carfool

12 de nov. de 2013

Over the years I have purchased over 20 cars. This is the only dealership I have made a return purchase. The process is as painless as car-buying can be. Highly recommended!!!

P Johnson

1 de nov. de 2013

I love the service I receive at Infiniti of Memphis. The staff is always so courteous and friendly. I don't mind taking my Infiniti in for service because the wait is not long and they breakdown the cost and let you know what you need to have repaired. I would recommend Infiniti of Memphis to everyone. Thank you Infiniti of Memphis staff you're number 1.

Mr. Q&M

14 de oct. de 2013

I would recommend Infiniti of Memphis to anyone. The service that I receive there is second to none. Blake Shook was about to leave for the day and when he saw me, he put down his things and assisted me immediately. I feel like a valued customer each and everytime I come in for any service need. They really make you feel like a VIP when you come in. My hat is off to Mr. Blake Shook for many reasons. The first reason would be he always recognizes me by name. Secondly, he listens to my concern and takes on my problem and solves it while giving me the confidence that he is giving me the best service possible. My hat is off to him whether he is servicing my M37 or QX56. Thank you Blake for the great service that you provide. You and Jason know how to treat customers. Thanks again for the great job you do and I hope you continue a welcomed tradition to be as frienly and concerned to each and everyone that you meet. .

Pam

1 de oct. de 2013

I receive excellent service at Infinity of Memphis. My service consultant is fantastic! i recommend Infinity of Memphis for car repairs.

Kimberly

29 de sep. de 2013

The service department is great. They are welcoming and always glad to explain everything. The waiting area is comfortable and plush. It's always a pleasure getting my car serviced at Memphis location.

Mr. Q & M

26 de ago. de 2013

Jason is one of best service representatives ever. He treats me as a valued customer each and every time . If there is anything he can do for me to make my service experience great, he will do it. There are other service representatives in the service drepartment in which although they may not be directly working with you, they always greet you with a smile and make you feel like part of a family. I always look for Jason when I come to have either of my vehicles serviced for routine maintenance. He makes sure the vehicles are cleaned inside and out after the work is finished. He is the best and I hope he keeps up the good work in the years to come.

Dennis

25 de ago. de 2013

Excellent staff and vehicles. Highly recommended to all my family and friends.

K.Nolden

16 de ago. de 2013

Very professional and made me feel comfortable. I will be bringing my G37 back..

John

12 de jun. de 2013

These people really, really take customer service seriously . . . and that matters. We're on our third Infiniti because of that (and the quality of the cars). As a case in point, I recently took our QX56 in for an oil change and asked the service representative for some help on several different, unrelated items. At one point the friend I had with me was so impressed with the representative's (Doris, I believe) helpfulness, that he asked her whether she even knew how to say, "no." Her reply: "Sir, this is Infiniti." In my experience, that pretty much captures it.

Jeremy C.

10 de jun. de 2013

I usually take my G35 to the Nissa Dealership near my house, but after my experience at Infiniti of Memphis, I will return to Infiniti of Memphis for all my needs. Excellent Customer Service, Excellent Facilities, Excellent Quality of Repairs.

gsaxon02

30 de may. de 2013

I did not purchase my Infiniti from here but I get it serviced at Inifinit of Memphis. I have dealt with at least 10 different dealerships from 8 diferent car makers but have never experienced the great service that I have received from Doris Merritt. She is very prompt to respond to my inquiries and she and the service department is the sole reason that I will be an Infinit of Memphis customer for life.

13

17 de may. de 2013

We can sum it up in one phrase: we just bought our 3d vehicle from Infiniti of Memphis. They go above and beyond in every category. The service department is the best we've ever experienced: always provide great communication about the status of your vehicle, competent mechanics, return our vehicle clean and washed, and honest about the services needed. Their sales staff is knowledgeable, friendly, and respectful. We do our homework before buying and their sales staff is always willing to find the answer if they don't know it immediately. Their management is always willing to go the extra mile to provide peace of mind and assurance that you're getting a great vehicle for a fair price. The arduous visit with the finance manager that you experience at most dealerships is a pleasant surprise at Infiniti of Memphis. Shelley always has the paperwork prepared before we arrive, provides sound advice about warranties and services, and wraps up a positive experience from start to finish.

fdxjcm

5 de may. de 2013

I purchased a new 2011 EX35 2 years ago and returned to discuss new options and found a used Acura I was interested in as a secondary car. Mike Butler has been my salesman for both and I would recommend him highly. I am always treated with respect and the customer service from start to finish is always excellent. I traveled over 350 miles to purchase my cars and will continue to deal with Mike and Infiniti of Memphis whenever I can.

Que&M

29 de abr. de 2013

Jason is one of the best service reps one can ever meet. You can sense and feel the the respect and concern he has toward you as a valued customer. He gets you in and out quickly and he works with you to get the best service for your vehicle. I enjoy getting my vehicles back cleaned, vacuumed and tires detailed after the servicing is completed. I also like how the other reps greet you by name and make you feel very important.

Caliten

23 de abr. de 2013

Blake is the best customer service professional!!!! He provides excellent service and gives you his full attention when you arrive to drop off and to pick up your vehicle. He is very detailed oriented when explaining your maintenance/service repairs. His professionalism and honesty is much appreciated!!

Jerry todd

12 de abr. de 2013

Just bought a used Infiniti and loved the way I was treated. Great experience. Have owned two previous Infiniti cars ans always received excellent service

memphistiger

5 de abr. de 2013

Excellent service. Provided a car during service of my car. Returned my car detailed. Staff very friendly. Very pleasant experience.

Gary Phillips

31 de mar. de 2013

Dealing with service department is always a pleasant experience. Blake is very attentative and very professional. Alway very clear of expected costs and work on the front end of the service. Infiniti of Memphis has always provided a nice clean loaner when I called ahead. Great people to work with.

pphilli1

31 de mar. de 2013

Dealing with service department is always a pleasant experience. Blake is very attentative and very professional. Alway very clear of expected costs and work on the front end of the service. Infiniti of Memphis has always provided a nice clean loaner when I called ahead. Great people to work with.

Jeanie

27 de mar. de 2013

Blake is the best service professional!! He was open and honest with me about maintenance on my G37 convertible (a car that I also love). We need more people like him!!!

Happy Daughter=Happy Parents

25 de mar. de 2013

Bought a certified preowned 2010 G37 Coupe for our daughter. The buying experience at Infinti of Memphis was the best we have ever experienced. The sales person was very knowledgable of the car and all it's amenities. Our 16 year old daughter could not have been happier.

Kbmurrell

19 de mar. de 2013

I previously took my car to the service department on Getwell, and was not pleased that I would need to venture out to Germantown for all my service needs. However, I have experience nothing but greatness at Wynn.

G37 Owner

21 de dic. de 2012

I brought my new G37 convertible (which I purchased new in Nashville) in for some routine maintenance, and all of the staff I encountered were extremely courteous and friendly. I think that goes a long way. The dealership, itself, is beautifully designed and everything feels clean...great atmosphere if you have to wait!

Former Mercedes owner

20 de dic. de 2012

I purchased my car from Carmax, low mileage EX35 and covered under full warranty. I decided to go to Infiniti of Memphis for maintenance and any incidental repairs. I have been extremely pleased with the customer service provided to me although I didn't purchase my car from them. I highly recommend the dealership for service.

Leharuda

11 de dic. de 2012

Great experience and great group of professionals who work at this store. I would highly recommend them to anyone. Great leadership by management is obvious

Infiniti Fan

27 de nov. de 2012

I have bought two Infinitis from this dealer and had them both serviced at the dealer on Getwell and now the one on Germantown Parkway and have always gotten excellent and timely service. Highly recommend Memphis Infiniti.

Infiniti Reviewer

9 de nov. de 2012

I bought my 2010 Infiniti new at a dealership in Nashville. I used the service department on Getwell in Memphis after purchasing the car and received excellent service. When the dealership closed, I went to the one on Germantown Road. I had a problem with the blue tooth in the vehicle in July 2012. I went to the new dealership, and they couldn't figure out how to fix it. After speaking to the service department 1/2 dozen times, the issue (although covered by the warranty) was not fixed. I then called the General Manager and explained the problem again. He told me many Infiniti owners had the same issue. He futher told me, that he was on a technical committee at the corporate office, and that there would be a voluntary recall in 60-90 days. The Manager said it was a problem with the microphone, as there was only one in the car and it needed two. He said he would notify the service manager, Paul Pope to flag my record and call me once the recall was issued. By October 2012, I had not received a call from the service department. I called and asked for the General Manager again. He (Rod) told me the previous manager was promoted. I explained the problem I was having, and he was unaware of any recall. He called Mr. Pope, and the service department was also unaware. Rod told me to uninstall the phone and reinstall, but this also did not work. He then told me to take the car to the Apple store (I have an iPhone) and that he new someone who had a problem and they were able to fix it. Since that time, I have had at least 1/2 dozen contacts with the corporated office, and have not received a return call from the General Manager after leaving 3 voicemail messages for him. The Bue Tooth is sitll not working properly. Although I like the car itself and had a good experience with the sales department in Nashville, I would never purchase another Infiniti or recommend that someone else buy one in Memphis due to the EXTREMELY POOR service I have received. Unfortunately, it is the only dealership in town. The lack of response from Infiniti is extremely disappointing. I expected so much more. All is great when you purchase the car, but lousy customer service is a deal breaker for my. It is now November 2012 and the problem has still not been fixed. Buyer Beware if you need service in Memphis.

InfinitReviewer

9 de nov. de 2012

I bought my 2010 Infiniti new at a dealership. I used the service dept on Getwell in Memphis after purchasing the car and received excellent service. When the dealership closed, I went to the one on Germantown Road. I had a problem with the blue tooth in July 2012. I went to the new dealership, and they couldn't figure out how to fix it. After speaking to the service department 1/2 dozen times, the issue (although covered by the warranty) was not fixed. I then called the General Manager and explained the problem again. He told me many Infiniti owners had the same issue. He futher told me, that he was on a technical committee at the corporate office, and that there would be a voluntary recall in 60-90 days. The Manager said it was a problem with the microphone, as there was only one in the car and it needed two. He said he would notify the service manager, Paul Pope to flag my record and call me once the recall was issued.By October 2012, I had not received a call from the service department. I called and asked for the General Manager again. He (Rod) told me the previous manager was promoted. I explained the problem I was having, and he was unaware of any recall. He called Mr. Pope, and the service department was also unaware. Rod told me to uninstall the phone and reinstall, but this also did not work. He then told me to take the car to the Apple store (I have an iPhone) and that he new someone who had a problem and they were able to fix it. Since that time, I have had at least 1/2 dozen contacts with the corporated office, and have not received a return call from the General Manager after leaving 3 voicemail messages for him. The Bue Tooth is sitll not working properly. Although I like the car itself and had a good experience with the sales department in Nashville, I would never purchase another Infiniti or recommend that someone else buy one in Memphis due to the EXTREMELY POOR service I have received. Unfortunately, it is the only dealership in town. The lack of response from Infiniti is extremely disappointing. I expected so much more. All is great when you purchase the car, but lousy customer service is a deal breaker for my. Buyer Beware.

babypeanut

13 de ago. de 2012

"I LOVE MY CAR"! Mr. Brian Malone helped make my car buying experience an awesome one!! He dedicated HOURS only to me in helping me find and buy my dream car. While we waited he sat and chit chatted with us making my husband and I feel very comfortable and relaxed. I would recommend Infiniti of Memphis to anyone. You get a special treatment feel that I'm sure everyone who walks threw the door receives. Thank you Mr. Brian Malone! (It's the little things that count!) :)

Brhogue

4 de jun. de 2012

Marty and the rest of the staff were very friendly. We enjoyed our experience with infinity and more than likely have become life long infinity owners.

JenniferSue

5 de abr. de 2012

We really enjoyed working with Marty Pryor at the dealership. He was very helpful and knowledgeable about the car we were looking at!! Everyone at the dealership was very friendly and a joy to work with. I would highly recommend this the Infiniti M37---I LOVE driving this car!!!!

kellydrozd

24 de feb. de 2012

I was very impressed with my experience at Infiniti of Memphis. the staff was extremely friendly and took the time to make me feel special. I had the please of working with Mr. Jay King and I really appreciated his time and effort, he was so great to work with! I would encourage anyone looking for a new/used car to make sure you stop by Infiniti of Memphis!! I love my G35, thank you!!

mmorice

10 de feb. de 2012

We all know (and sometimes dread!) how difficult finding and buying a new car can be. But Marty and the rest of the Infiniti of Memphis staff made the experience very pleasant. Marty's knowledge and honesty were instrumental in helping me find the right car for me, and I'm really happy with the result. There was no pressure, just information and a desire to help me with my decision. I'm enjoying my new M37 and would recommend it and the folks at Infiniti of Memphis!

rogerlbyrd

5 de feb. de 2012

This was my second purchase from Infiniti Of Memphis. Marty Pryor worked with me in locating the exact vehicle that i wanted. When i told him that i wanted a 2012 QX56 with all details from color to tires he was on it right away. After talking with him by phone on a Saturday my QX was located, picked up, and ready for me the following Tuesday. I could not have asked for a better experience in purchasing a new suv. Love Infiniti of Memphis, but love my QX even better.

nhyoung

4 de feb. de 2012

Professional but not pushy; worked with me to help me get what I wanted & also what I needed; good experience! Everyone there made me feel comfortable and also made me feel as if I could go back any time for questions or help without intruding upon them. I felt as if they truly meant it! Highly recommend them!!!

Angie&Ro

10 de ene. de 2012

My experience with Infiniti of Memphis was super!They were very professional, easy to work with, no pressure. Marty Pryor was wonderful. Marty even gave us a tour of the service department. They even went ahead and scheduled the first oil change in April. We would highly recommend.

HAFBAD

8 de ene. de 2012

I found the vehicle that my wife wanted on Cars.Com and it was located in Memphis, Tn. We live in central Tx. and looked all over the state of Texas for a low milage FX35. We founded several but none of the dealerships could come close to matching the price that Infiniti of Memphis was willing to sell the car for. The deal was completed over the telephone with my sells person, Jay Johnson, who FEDEX all the necessary paperwork. The wife and I flew to Memphis Tn. and upon arrival to the dealership, we were greeted with a professional staff. We were very pleased and highly recommend this dealership regardless as to what state you live. We toured Memphis and drove back to Texas with a low milage fully loaded FX35 with the best deal in the country. Thanks Infiniti of Memphis

wolli

13 de dic. de 2011

This was my first Infinity. New G37S MT. Love the car. My experience at the dealership was excellent. No pressure. Quick. No hassle.From first contact through the internet to getting the keys and receiving follow up calls it was seamless and friendly.Istvan Wollak

woodruff45

2 de dic. de 2011

Just wanted to give a Shout out to Infiniti of Memphis on Getwell. This morning I took my car in for service for a fuse that had blown out in my cigarette lighter. I did not have an appointment , but when I explained the situation to Chad Willits, he immediately took my car to the back. The department fixed the problem and even washed my car for which I was not expecting that at all , but it was much appreciated. I had some concern when the new dealership Wynn Infiniti opened up in Cordova , as to rather or not the service would be at the same level, but I am glad to report that the service is extremely excellent. Good service is hard to find these days and it is good to know that a dealership such as the Infiniti of Memphis on Getwell is maintaining the level of service expected by their Infiniti customers . Thanks so much and I am look forward to getting my next Infiniti coming from the the Getwell location. Very Satisfied customerWanda Woodruff

jdeason

18 de nov. de 2011

This is my second new car to purchase from Infiniti of Memphis (Getwell Location) within 6 months. In both instances the staff was courteous, Knowledgeable,Friendly, and honest. I would recommend anyone who is looking for a new car to visit the Infiniti team.

krickit21

1 de nov. de 2011

There was no pressure to buy, the sales rep- Jay King answered our questions, showed us the options available and was very friendly and curteous.The entire buying experience was no-hassle and easy.

awbohnert

18 de sep. de 2011

I recently purchased a 2009 G37 sedan for my son who is starting college this fall from Infiniti of Memphis. We worked with Marty Pryor and had a great experience. It turns out my son and Marty are members of the same fraternity and Marty shared his college exeperience with my son and he was able to complete the sale in a short period of time. Marty has been in the auto business for a long time and he made the car buying experience comfortable and I felt like we treated fairly and got a solid car at a good price. I'm confident the car will get my son through 4 years of college with minimal maintenance and upkeep.

mdhardin

9 de sep. de 2011

I would highly recommend Infiniti of Memphis and Marty Pryor. I was trading in my 2000 I30 for a 2008 G35. Marty and the dealership made it a very pleasant experience. The environment at the dealership was professional and honest. Marty delivered on everything he promised and was fair with the trade in and the price of the new car. Throughout my whole process of buying the car I was treated like a king. Everyone was very friendly and helpful. They made you feel like family.

geofflinder

30 de ago. de 2011

I had a great experience buying this vehicle from Jay King at Infiniti of memphis. He was very professional and was very helpful and made buying a new car very easy.

jtlonadier

29 de ago. de 2011

This was my first experience buying a vehicle through Infiniti of Memphis. Overall my buying experience from start to finish was awesome. I was an out-of-town buyer, so we did all of our business over the phone. These guys worked with me through the weekend. I've never had a dealer or salesman willing to work with me on a Sunday. There was no debating over the price of my trade-in or the price of the vehicle I was purchasing. The product they advertised was the product that I received. When I arrived at the dealership everything was in place and ready to go. Brian Davis, my salesman, was super friendly and just as helpful. I was in and out in less than an hour. I will definitely bring my business back to Infiniti of Memphis. I recommend that anybody in the local area or folks that are willing to drive the extra mile or two go and see the guys at Infiniti of Memphis. You will not be disappointed.

twlliams

29 de ago. de 2011

Was not sure what brand of car to get and test drove and compared their friendliness and willingness to help that it was a no brainer. Marty Pryor was not like what you would think the typical car salesman would be. Not pushy etc. Just wish I could have bought two new cars that day.

Rick Swift

27 de ago. de 2011

Martin, our sales representative, was great to work with. No pressure, just old fashion customer service. In fact everyone at the dealership I met and/or worked with were wonderful.If you want a quality automobile, at a fair price, and you do not want the run around, or hassles, see Martin Pryor. he does business the old fashion way.... honest, straight forward and he delivers on his promises.I hate to haggle over price and details.... at Infinity, it was honestly a pleasant experience spending my hard earned money.Thanks Martin, and all of the Infinity team.

krisruane

23 de ago. de 2011

Marty was very informative while we were deciding on a vehicle, without being pushy. Great experience after our purchase as well, because Marty called to talk with us about our experience and help with scheduling our first oil change. Highly recommended!

emilychilson

23 de ago. de 2011

Jay made this car-buying experience a breeze - I'm so thankful we used Infiniti of Memphis! I love my new car and I know I can count on the quality thanks to your dealership.

mreeceuhs

11 de ago. de 2011

Chad is by far the best salesperson I have ever worked with. His customer service skills are excellent and he has maintained a great relationship with me even though the sale was two years ago.

cdeeney

9 de ago. de 2011

I met with jay only once & followed up with phone calls. He & the used car manager Steve were awesome. Very accommodating & not pushy. Very professional & very fair price. I would send all friends & family back to Infiniti of Memphis! Thanks guys

MandyWilliams

9 de ago. de 2011

Our buying experience was amazing! We shopped the options, color, car, etc that we wanted on line prior to speaking with the sales team at Infiniti of Memphis. We were then directed to Shelley Burke and Marty Pryor. They provided incredible customer service and their response times to our calls and emails were terrific! The buying process was very easy and very relaxing. The 'no pressure' to buy made our experience even better! Thank you Shelley and Marty for all that you did!

Dravin

8 de ago. de 2011

Martin Pryor went out of his way to find the car I was looking for that was in the price range i was looking for and found it. thank you Memphis of Infiniti

joelreisman

7 de ago. de 2011

Recently bought used car. I previously owned an Infinity from this dealership. The outstanding service brought me back. Again, I had a very positive experience. Service, friendliness, price combined to my choosing this dealership

smfargo1

4 de ago. de 2011

I was wanting to trade in my 2003 Mercedes SL500 convertible, and the only other car I would consider was the G37 Infinity Convertable. I walked into the Infinity showroom and was introduced to Marty Pryor. I hate buying a car because of my previous experiences, BUT.....this was a completely different experience. Marty upfront with me on the pricing, and I am very imporessed with the level of service "after the sale". Marrty and the Infinity of Memphis dealership has bent over backwards to make sure the car was delevered to me in perfect condeition.Would I reccomend Infinity of Memphis to the general public? Emphatically Y-E-S!!! I have nothing against the other salespeople at IOM, but working with Marty is a pleasure so I reccoment that you ask for him.Now that I've written this glowing report, where's my free oil change and tire rotation? (sic joke) SF-Memphis

DanaHorton

22 de jul. de 2011

This dealership had the vehicle I wanted at a price I could afford. Gave me everything I asked for. I was treated with respect and all my questions were answered before my purchase. Gave me excellent money for my trade-in. I was amazed at how quickly the process went. After I had selected my vehicle, I was driving off the lot 2 hours later. Bryan Davis was very easy to work with and had lots of info about the vehicle I chose. I will be back to deal with Infiniti of Memphis again. Love my new ride!!!!!

pilot18

21 de jul. de 2011

Sales Consultant Marty Pryor was very knowledgeable and a true gentleman. He was dependable, and quickly made me feel that I could trust his input and that he wasn't just trying to "sell me a car". He actually steered me to a less expensive vehicle based on my description of wants and desires...and by the way, I am very happy with the "less expensive" model.Martin Pryor does not in any way fit the old stereotype of a "used car salesman". Martin is a professional, proud of his experience, knowledge, and jealous of guarding his reputation, even at the expense of a potential few dollars of extra profit. What's the payoff? I'll be back, and I'll ask for Martin. And I'll tell my friends.

kathysmith48

21 de jul. de 2011

We made two visits to the dealership. I received phone calls between our visits ask if there was anything else he could help us with and was assured he would appreciate our business. Since we've made our purchase, I've received phone calls to make sure we are happy with our vehicle and to offer assistance if we had any questions.

jhackett10

21 de jul. de 2011

We stopped by Infiniti of Memphis after visiting a number of dealerships and were very pleased with the car shopping and buying experience. Our salesman, Jay King, was easy to work with and very accommodating, especially since we weren't really sure what we wanted. The level of service is outstanding and outshines any others we visited (and there were many!). I have no reservations in recommending Jay or the Infiniti of Memphis dealership.

jbradford

15 de jul. de 2011

Chad Willis has gone above and beyond in helping with my ongoing maintenance and service. I am in and out quick and he makes me feel important. Overall great experience!

Debra Demirorz

20 de jun. de 2011

I've always have great service with Blake Shook. He is very professional and keeps me informed of work to be done as well as making it convenient for me to drop off/pick up car.

hnpike

15 de jun. de 2011

Although this is a luxury car dealer, everyone was outstandingly warm and friendly. I don't have a single complaint and I love, love, love my new G37. Very relaxed, no pressure. FAB job, Marty.

Lucy55

14 de jun. de 2011

Very good exoerince overall. Martin explained all tbe details of the whole transaction and everything went very smoothly. Think I am really going to enjoy owning my first infiniti

sbarnette

14 de jun. de 2011

overall experience was great, had never owned an infiniti and after working with the salesman and manager were able to come to an agreement and love the car!!!

mattkellyg

30 de may. de 2011

The sales associate was very helpful by researching the right car for us and was friendly. He also made us feel comfortable and made the experience not stressful, as well as the others who helped with the buying process. After buying the vehicle, we also received instruction to use the features of the vehicle.

donh

24 de may. de 2011

Blake shook is a great service rep. very responsive and professional.My appointment was scheduled and loaner car provided. Blake gives you an estimate of service cost. when you pick up your car, blake goes over, in detail, exactly what was done. recommendations are made for future services.

rwhitewmtcom

22 de may. de 2011

Excellent knowledge and customer service. Very detailed and informative. Great experience. The people at Infinti of Memphis are the highest of quality. The car was in perfect condition and I was explained everything in detail. I know that I will always be taken care of.

adatikkanen

11 de may. de 2011

Okay the only thing that annoys me at present is that I have to write a minimum of 250 characters to talk about how insanely awesome my Infiniti dealership is. I have bought several new cars and have never - and I mean never - experienced the A+++++++++++ service that I did with Marty Pryor and crew at the Infiniti dealership. They rock and so does my beautiful new SUV.

ccannon56

7 de may. de 2011

I have been dealing with this dealership since the unveiling of the new Q45! I have bought several vechiles from them and would never consider using another Infiniti dealer. I feel like they are my family. Tony Busby has sold me all of my vechiles and is now selling to my son. He is great...Grant Sanders knows these vechiles from top to bottom. If I ever have a problem with how to work something he has given me his personal telephone number on call 24/7. Love INFINITI OF MEMPHIS. And did I say their service department is top notch. Chad in service is my best friend!!!!

kimmartin

3 de may. de 2011

Blake Shook has excellent customer service. I felt confident in him that he would make sure that my car was repaired correctly and as quick as possible. He also has great people skills. When I took my car in for service I was very fraustrated and upset, I asked Blake to ride with me so he could hear the noise that I was hearing, and he did. He actually heard the noise while we were still on the parking lot, but I was so upset I wanted him to continue to ride with me so he could hear everything that I had been experiencing. He listen to me complain the entire trip, but he was patient with me. The last thing he told me before I left my car with him was, "we are going to make you love your car again". And he did just that.

lanecarrick

2 de may. de 2011

Marty Pryor introduced me to the Infiniti SUV and suggested a drive the car for a day. I did and fell in love with the quality of the Infinity product (I was driving my 4th Chevy Suburban). We worked out a price that I thought was very fair and Marty and the Infiniti of Memphis team made the transaction smoothe and easy. I spent an hour with a service technician learning about the technology and the technician even offered to come to my home (at the cost of one cold beer) to program my garage opener on my car. This has been a great experience and I am very happy with the car and with the service at Infiniti of Memphis.

dadto3

2 de may. de 2011

Jay was great from start to finish. Throughout the process, Jay was responsive, followed through and delivered on everything he said he would. My experience was very good abd I would recommend Jay and all the other staff members of Infinit of Memphis I encountered. M Butler

charclax

1 de may. de 2011

Fantastic experience from the first test drive to the execution of the sale paperwork to delivery to the great car. Josh knows his cars thoroughly. Began with the very best test drive that we have ever had. Continued with complete candor regarding the relative merits of options. We couldn't be happier and would heartily recommend Josh and Infiniti of Memphis to all.

qwelch

23 de abr. de 2011

This was my first experience with Infiniti of Memphis and I was very impressed. The customer service was awesome, from the moment I arived on the parking lot. I was greeted by Josh Lumpkin, who was very pleasant and informative. Josh gave me his undivided attention and also great test drive that I will never forget. I have owned Acura's, BMW's and a Lexus, the G37 that I purchased is by far the best car I have ever owned. If you have not had the opportunity to visit Infiniti of Memphis you are really missing out on a great experience. Great cars, great service and great people.I LOVE MY NEW G37.

relmorgan

23 de abr. de 2011

Stan Blount was knowledgeable, friendly, and low-key. It was a pleasure working out the details with him when buying our 2011 G37. David Niland (Business Manager) was very professional and thorough with the financial and other paperwork. Grant Sanders (Delivery Specialist) gave good explanations and demonstrations of the various features of our new Infiniti. I wouldn't hesitate to recommend those people and Infiniti of Memphis to my fiends and neighbors.

paperthin567

19 de abr. de 2011

My overall experience in 1 word? INCREDIBLE! These guys are unbelievable. They do what they say what they will do, when they say they will do it. I purchased a 2008 G35 and have been converted to an Infiniti fan for life. I recommend these guys with confidence.

PatsyPFranklin

17 de abr. de 2011

These folks were extremely helpful, friendly, thorough in explanations, and most pleasant with whom to deal. I look forward to going back for service; I bought the service package to have the oil changed. Feel completely comfortable for this widow to go back and have them take care of my needs--without feeling stupid!! Give them an A+.

jhguthriejr

16 de abr. de 2011

We have been trading with Tony Busby and Infiniti of Memphis for over 20 years. We have always been pleased with the professionalism and courteousness of Tony and the staff at Infiniti of Memphis. The process of buying a new car is very easy and we highly recommend Tony and Infiniti of Memphis.

CGarcia

11 de abr. de 2011

Buying a vehicle from Infiniti of Memphis was a great experience! Anthony, our salesperson continues to be in contact to make sure we are pleased with our Infiniti and to make sure the service department has taken care of us. I can't say enough about the professionals we dealt with from purchase to finance to service. They are outstanding.

JDowdle

11 de abr. de 2011

This is my second car to buy from Infinity of Memphis and specifically from Stan Blount. He is professional, easy to work with, and is flexible in working around my schedule. I called Stan to tell him I was interested in trading my M35 for the G37 convertible, by the time I arrived, Stan had already selected two cars that he thought I would like and had already run all the numbers for comparison. That made the decision so much easier as I had facts and data to make my decision. I walked away with the new convertible without even taking a test drive! And I must comment on Grant (he is the in house expert on all of the features) - he took the time to show me the differences between the two cars and how to operate some of the new features. That was so helpful!!!!I look forward to continuting my relationship with Infinity of Memphis and Stan - I have and will continue to recommend you to my co-workers as well as other family and friends. Keep up the good work!!!!

tricia rainey

7 de abr. de 2011

Brian Davis could not have been more helpful. He went above board in trying to make certain that we bought the right car for our teenage son. He knew our price range and type of car we wanted, and he delivered. He was honest when talking to us about cars that we did not need to purchase. I have bought new cars forever, so buying a used vehicle was new and challenging to me. That being said, I will recommend him as the salesman others need to use in buying vehicles. The dealership offering a lifetime warranty on the engine is a bonus. Brian will look for the right vehicle for a customer and will not be pushy. After dealing with about a hundred salespeople, I can highly refer Brian as trustworthy salesman. I just hope I can purchase my next one from him too.

tisdelllawoffice

7 de abr. de 2011

I was very pleased with the service that I received at Infinity of Memphis. All of the employees were fantastic that I came in contact with especially my sales guy Stan Blount. There was no issues or concerns with my purchase from your company. Thanking you in advance!

jenlowrie

6 de abr. de 2011

I have owned my infiniti for about 2 1/2 years now and everytime I have taken my car in for routine service work I have had a great experience. The Service Department employees are always friendly and courteous. Blake Shook has always been a pleasure to deal with and makes sure everything is taken care of. I will be very excited when they open up at Wolfchase. I just hope that Blake will be out there so I can continue to deal with him.....Like I said before the cutomer service he provides is outstanding and he always makes my experience at the dealership a pleasant one.

judy gauthier

4 de abr. de 2011

Buying or leasing a car can be a daunting ordeal. The lease on my previous car was about to end and I was not looking forward to going thru the process of finding a new car. From the moment Marty Pryor & I began looking at my options for an Infiniti lease there was a level of comfort and trust with him. Marty knows what the words "Customer Service" represent. In today's world this is not always the case. I have leased from Infiniti of Memphis in the past (several years ago) and look forward the all the attention you receive from their very capable staff. I would highly recommend Marty Pryor and the Infiniti experience to all of my friends.

mjwt

2 de abr. de 2011

The most pleasant car buying experience I've ever had. The staff (sales, finance, manager) here are fantastic, not pushy, and very helpful. Without any reservations, I would recommend anyone in the market for an Infiniti to visit Infiniti of Memphis.

Lable1

1 de abr. de 2011

My Salesperson is Anthony Williams he is very professional, courteous, and patient. From the beginning he listened to and understood my needs; I am now the owner of a 2008 G 37 Coupe. My experience at Infiniti of Memphis was very positive because of Anthony's professionalism and patience; when I first purchased my vehicle I had a couple of problems which were quickly addressed and corrected by Anthony and Chad in service.I will recommend all of my friends and family members to Anthony Williams at Infiniti of Memphis.

nette828762

31 de mar. de 2011

My experience with Anthony Williams was the best. This is the second car i've purchased from Infiniti through Anthony, it is important to trust the sales consultant you are working with and I trust Anthony. He has always made sure I get the best deal. Anthony listens to your needs and does not just try and get you to buy. My daughter, a collage student,needed a car. Anthony went out of his way to find her the perfect car and managed to stay within my budget.Its fits her ,Thanks she LOVES THE CAR!!!.I would recommand Infiniti and Anthony Williams to any one looking to purchase a new or used car, Its the trust that keeps me coming back.

Smoad

31 de mar. de 2011

Using this dealership was a great experience. Josh listened to what I had to say and found the right car for me and my budget. No hassle and no pressure was the best part about this experience for me. I really appreciate the honesty and upfront talks. Thanks again Josh

malrobertson79

31 de mar. de 2011

This is our 6th Infiniti! That is how much we love the vehicles - they are great cars. But the Infiniti of Memphis dealership is THE best! The customer service they provide is outstanding. Mike Butler was our Sales Consultant and he was the BEST. He was so friendly and easy-going but knowledgeable. He never made us feel pressured to make a decision. We have loved each of our vehicles but honestly, its the outstanding customer service that you get with Infiniti that keeps us coming back!!!

Gail Baird

31 de mar. de 2011

The staff at Infiniti of Memphis is great. My salesman, Brian Davis, went out of his way in order to help me find the perfect car (G35) for me. He explained everything about the car as well as the remaining warranty on the car. After I purchased the car he (Brian) called as a follow-up to see how everything was going with the car and to make sure I was satisfied with the vehicle.The Service Dept. (Blake) they are great. Any time I have to bring my car in for service they are always friendly and helpful. If he sees that it might be a while with my car he always has something there for me to drive. They always explain what needs to be done before they service my vehicle as well as explains everything afterwards.The entire staff that I have been in contact with at Infiniti of Memphis has been great. When I get ready to trade/purchase another vehicle I will return to Infiniti of Memphis because of the friendly staff as well as the quality of the vehicle.

amandashop4u

30 de mar. de 2011

Anthony Williams was a great salesman. He was very patient and listened to the amenities I wanted out of a car that fits my budget. I would definitely recommend Infiniti of Memphis to anyone looking to purchase a new or used car. My fiance also recieved great customer service when he purchased my new Infiniti license plate, they even installed the plate for him!

leeannkight

29 de mar. de 2011

Brian worked with us to get us the best possible deal. We have found the service department to be very customer oriented. When a problem developed with a repair, they got me back in quickly and addressed the issue. I would recommend Infiniti of Memphis and Brian Davis to anyone shopping for an Infiniti. Great cars, great service!

margaret2

29 de mar. de 2011

The overall experience was pleasant, professional and a win-win for me. I took my other car in for service and I did not intend to buy another infiniti on that day. The intake person (I don't remember his name) suggested that I look around the lot. Finding nothing that interested me, I asked the receptionist to call a salesman. I showed the car salesman, Anthony Williams, an ad in the previous day's paper for a brand new Honda that was in my price range. It was all history after that. Mr. Williams not only had something in my range, but he was astute enough to capitalize on my very positive experience with my 15 year old Infiniti I30 that was having to be retired at 199,000 plus miles. After a test drive and some common sense statements by Mr. Williams about the long term benefits of driving an Infiniti to which I could attest (namely--trouble free driving)I drove the car home in about two hours.I knew that I would have to buy a car and I hit upon the right salesman who had the right car at the right time.Thanks for my car and I look forward to another 15 years of trouble free driving.

benjamine80

28 de mar. de 2011

I have purchased 5 vehicles from Brian Davis personally and have sent numerous friends and family to him. He has always been frinedly fast and courteous to me. I trust Brian and will continue to buy all my vehicles from Brian. I really enjoy my buying experience with Brian he makes me feel right at "home" his manager Steve was also very helpfull in my buying experience. As long as Brian stays at infinit I will continue to drive Infiniti

VanessaWinklerPrice

28 de mar. de 2011

Brian Davis has been excellent in assisting me in looking for a new Infinity, as well as helping me with getting my car serviced when I am pressed for time. My experience has been great and I would recommend this dealership to anyone! They are really great and always willing to go the extra mile to make things as convenient as possible. I am interested in the new SUV and they have helped me in trying to decide what option is best for me!

Winston3

28 de mar. de 2011

My experience with Infiniti Memphis was extremely positive thanks to Anthony Williams. Anthony was professional and pleasant to work with. Its been 2 weeks and so far I am a satisfied Infiniti owner!! We are also excited to learn Infiniti of Memphis will be opening in the Wolfchase area soon.

akmwdavis

28 de mar. de 2011

We met Brian in 2003 when he worked for Nissan in Southaven. During the time he was with Nissan we bought 3 cars from him. My wife has purchased a M35 from him since he's been at Infiniti and really didn't need a new car but went to see Brian one day and it wasn't long after that she came home in a new car. We have followed Brian to Infiniti because of his great customer service and he always takes care of no matter how big or small the problem. We will definitely buy our next car from Brian.

nursemed

27 de mar. de 2011

Couldn't have been a better experience and love the car!!! Looking forward to many years of wonderful service and performance! I would recommend this car and dealership to anyone who is looking for a new or used vehicle. This is my first Infiniti, but I am confident it will not be my last!

philmclendon

27 de mar. de 2011

I've always dreamt of having an Infiniti. Since I was in high school that was my goal. One day purchase the ultimate luxury vehicle. On my 30th birthday, I finally had the opportunity and the funds saved up to purchase my own Infiniti. After several bad experiences with private dealers and wholesale car lots, I decided to take a trip to Infiniti of Memphis. I drove into the lot, parked my old car, and began my search for my very first Infiniti. Before I even had a chance to have any questions, a tall gentleman by the name of Marty Pryor was walking up to me with a friendly greeting. He wasn't your typical car salesman. He actually gave me a chance to talk and describe to him my ideal car. He walked me through a few options, and then a pearl white 2006 M35 caught my eye.Marty went and grabbed me the key, and from that moment he made me feel like the car was already mine. We took a test drive, and it was more like taking a ride with a friend than having some pesky salesman trying to get my money from me. Marty is a class-act and a standup gentleman.Once I completed my test drive, I knew that was the car for me. Marty made all the paperwork that I was initially dreading, seem like a piece of cake, paying close attention to detail while at the same time making sure I completely understood every aspect of the vehicle purchase. I give this car buying experience 5 golden stars and I will definitely be bringing all my business to Infiniti of Memphis in the future. Great work guys.

sherritutera

27 de mar. de 2011

I could not believe how easy it was to purchase a vehicle through this dealership. I will never dread this process again. I was instructed by Steve to fill out my application online and told him the price range my husband and I were interested in and met with him later that afternoon. We picked a car and were out of there in about 45 minutes. Steve and Brian worked well together as a team and made this go smoothly. I am now an Infiniti dealership convert. This will be the only place we purchase a vehicle from in the future. And, you cannot beat the lifetime warranty on the motor! I am a very satisfied customer.Sherri Tutera

lbutler11

24 de mar. de 2011

Chad Tidwell was our salesman and he did a great job. My husband and I are very pleased with the vehicle and the service we received at the dealership. Chad was very informative and professional. We were introduced to the service department and before we left in our 2011 QX56, Grant showed us all the features of the car. We look forward to continuing business with the group at Infiniti of Memphis and look forward to your new location.

Sylvia Jones

23 de mar. de 2011

Marti was very tentive to my needs. I explained to him what I was looking for in a car and he did just what I wanted and better. The choice of car, the color, the price, and the mileage. Thanks Marti for a great experience and I will recommend customers to you in the future.

olivsmth

22 de mar. de 2011

The Sales Manager, Tony Busby, was by far the most professional person I've worked with when buying a new car. I am employed with Wells Fargo Bank and I qualify for a discount under the vpp program. I didn't know about this program but was planning on buying a new car there. Tony told me about it after finding out where I worked and saved me thousands of dollars. This showed me how much honesty and integrity Tony has. If a dealership is willing to have a guy like this, then the whole place must be respectable. I will buy all my future cars from Infiniti of Memphis and Tony Busby.Oliver SmithNew owner of QX56

hproberts

21 de mar. de 2011

My experience with Infiniti of Memphis was GREAT! They were very helpful and extremely nice! I had visited the lot a few months before purchasing my car and when I decided on an Infiniti, and returned to the dealership, I was very impressed that Jay King remembered me. I was also impressed by the friendliness of the entire staff. Steve Weldon, the Used Car Manager, treated me as if I had been a customer for many years. The Business Manager, David Niland, was a pleasure to deal with and very informative when going over the paperwork and warranty information. I have purchased cars from many different dealerships in the Memphis area. I can say without a doubt that dealing with Infiniti of Memphis is a very pleasant buying experience. Their professionalism and hospitality is second to none. Holland Roberts

Tracy Oakley

18 de mar. de 2011

Mr. Pryor was outstanding! Very professional but also very relax and good in making you feel relax. From the first time I just stop by to look to closing the deal Mr. Pryor walked me through every step. No pressure just making sure I got the car I wanted with what I wanted at the best price. Would I buy from them again, no doubt about it, outstanding service!

gordon.majors

16 de mar. de 2011

After a very unplesant experience with another Infiniti dealership, I contacted Infiniti of Memphis and asked for a salesman. I was connected with Marty Pryor. I told Mr. Pryor what I was interested in a white 2011 FX35 with a premium package. After checking his inventory I was told there were several on the Lot. I did not have a trade-in so we were able to agree on a price over the phone. That process could not have been more pleasant. I informed Mr. Pryor I would be in his office on Saturday morning and provided my wife liked the driving of the we would make the purchase. Upon arrival Mr. Pryor had the desired vehicle ready we proceeded to transact the purchase. The experience could not have been more pleasant. Mr Pryor is a very Seasoned professional. He did an outstanding job for us. I can not say enough good about him. Every one we encountered at the dealership was just outstanding!!!!!!! If you have any further questions please feel free to contact me. Thanks, Gordon Majors

James Sloan

12 de mar. de 2011

Mr. Martin Pryor was a total pleasure. He is extremely professional and very knowledgeable of his product. He answered questions and did leg-work both in-house and over the phone to get me the deal I wanted. I highly recommend him for his expertise, respect and passion for cars. I would definitely recommend him for a no pressure and intelligent buying experience !

dbsills

12 de mar. de 2011

Marty was very helpful in all aspects of the new car buying experience. He worked with us to get the best price for the car we wanted. Negotiations were quick and easy. The hands-on demonstration of the features of the car was thorough and beneficial. We were pleased to work with this excellent dealership.

rratliff

7 de mar. de 2011

My experience working with Jay King was very pleasant. He was very accomodating and always followed up with me to assure that my needs were met. In fact, I would say he went above and beyond by meeting me at my place of employment to deliver my tags.

tonyaallison

5 de mar. de 2011

My husband and I just recently purchased a new Infiniti from Chad Tidwell at Infiniti of Memphis. We shopped around at 3 other car dealerships before making a decision. Of the four salesmen we worked with, Chad was by far the best to work with. He was not pushy and just made us feel comfortable from the beginning. The overall car-buying experience at Infiniti of Memphis was our best experience with a dealership ever. We highly recommend Chad Tidwell and this dealership.

cickovic

3 de mar. de 2011

Chad Tidwell is great to work with. He is very informative and doesn't try to pressure you into buying a car. He carefully explains he details of each car and gives you plenty of time to decide what is right for you. I would recommend Chad and Infiniti of Memphis to anyone who is looking for a new car.

gchambers12

1 de mar. de 2011

I contacted Infinti of Memphis via Internet and Shelly Taylor answered all of he questions I had. She was out of the office on Thursday and Friday and informed me Stan would be my salesman. I contacted Shelley that Wedneday and she provided me with all of the information that I needed concerning my vechile. The transaction in purchasing the car went very well, I met with Stan that Saturday to do the final paperwork in obtaining my vechile. I had been searching for a delership of this caliber and I must say tht I found it there. This trasaction was on target, thanks to all the staff, especially to Stan. Stan was helpful in arranging one of the to give tour of the vechile. I really like the professionalism and the service that I rceived while I visited Infinti of Memphis. I was able to met Chad who will be servicing my vechile when I bring it back in. Overall, I was very pleasaed with the service that I reeived. If and when I purchase a vechile again I would use Infinti of Memphis and Stan as mysalesman. I would indeed recommend anyone looking to purchase a car to call upon Infinti of Memphis, they are SUPER.

tommynobms

1 de mar. de 2011

My wife and I visited the Infiniti of Memphis and met Stan Blount, our sales person. We were just looking but Stan took his time to show us the cars and even take a test drive. A year later, we went back to the dealership to make our purchase. We remembered Stan and amazingly enough he remembered us as well. We discussed what we were looking for, we had a list of the specifice accessories we wanted and Stan took it form there. He searched inventory from coast to coast. He eventually found our specific M series in California. At that point Stan gave us some choices, which we eventually decided to order the car and took delivery in May.Stan was outstanding during the entire process, from "just looking" to actually purchasing the automobile. Every time I come into the dealership for service I always look up Stan, unless he finds me first. We share some stories, talk about the new line of automobiles and discuss that new G37 Convertible that's been calling me.I cannot say enough good words about Stan. He was very helpful throughout the entire process and I feel we not only got a GREAT car at a GREAT price, but made a friend in the process in Stan. That is why I have given "Great" ratings on each question. I couldn't have asked for a better experience!

loriwmorris

1 de mar. de 2011

Since we were four hours away, Mr. Pryor did most of our vehicle search and negotiations via phone and email. Most sales guys want you face to face before they spend much time on you, but Marty went above and beyond to find us the perfect vehicle. When we got to Memphis, everything went off as promised - no surprises. Everyone there was professional, efficient and extremely friendly. We will be repeat customers!

gretajackson

26 de feb. de 2011

I, Greta Jackson, looked at a used car online that was at Infiniti. Jay and I discussed the car briefly and I made an appointment and decided to get the car. It's a Mercedes Benz, I am definitely enjoying it. I was very pleased with the services. Thanks Jay!!

pncs1959

25 de feb. de 2011

I initially contacted Shelley Taylor via internet services. She was very friendly and knowledgable. She answered every question and was a pleasure to work with. She is the internet sales manager, so she turned me over to Stan Blount. Stan was very professional and knowledgable as well. He got me MY deal and at very fair price. In addition, he reminded me to cancel my extended warranty on the truck I traded in and now I'm getting back over $1000 from Toyota. Great job from Stan, Shelley and all the staff members I dealt with! By far, the easiest and quickest car buying experience EVER! I would highly recommend Infiniti of Memphis to ANYONE!!!Andy C

greentrees

22 de feb. de 2011

Jay King and everyone at Infiniti of Memphis made my car buying experience easy. The pricing was fair and Jay was very professional and took care of everything. I will definitely recommend Jay and the dealership to my friends. I'm a first time Infiniti buyer and I love my EX-35!

greatbuyer

22 de feb. de 2011

Great place to go buy your car!Fair price and great customer service!Chad is a great salesman and I couldn't ask for more!He heard what I wanted and was able to provide it no problem!There was no haggling necessary which was a plus!Wish there were more dealers like this one!

ktpappas

22 de feb. de 2011

Marty Pryor is a great salesman to work with. He is very hands on and available even after the sale. Everyone we have dealt with at the dealership from the receptionist to sales to service has been very professional. We love our Q56! Thanks Marty!

asrodgers

21 de feb. de 2011

I just bought my 3rd Infiniti from my dealer Stan Blount. Stan has always gone out of his way to find exactly what I'm looking for. Everyone at Infiniti of Memphis has always made car buying a more enjoyable experience. They are very professional. The service department has always been very quick and informative. I would and have recommended them to several friends who have also bought cars from Infiniti.

wgh410

21 de feb. de 2011

I worked with Jay King who really did a great job from start to finish plus he keeps in contact with me after the sale. Everybody was very friendly and helpful. Jay greeted me in a very professional manner, he let me look around, was not pushy and we found the car I was looking for. We demoed the car and Jay explained all the options to me in a very understanding way. No high pressure and very calm. It was a very enjoyable purchase of a car. I have recommended people about Jay and the dealership and I would buy more cars from Jay and the dealership. My credit is not as good as it has been but not a problem as they found a bank to do the deal. The rate is a little high but my credit score is a lot lower than it usually is and will try to refi later to get a lower rate. Over all I am very satisfied and can't say enough good things about Jay.

scorpio1

21 de feb. de 2011

Enjoyed my overall expericece with this dealership. Salesman, Mr. Harold Williams was very professional, knowledgeable and nice and was able to provide answer to my questions. I did not feel pressured into buying additional warranties but was made aware, to which, I appreciated. The actual sit down at purchase time with the business or finance manager was enjoyable.The one concern that I do have is that the total buying process took to long. I believe that the sales consultant and the business manager did all they could to expedite the process but I believe spending 2 hours to purchase a car is much, much to long. What about a paperless purchase?My experience overall was very good. I hated the long wait but was very happy when I left. Everyone there I met offered me assistance in someway and that was thoughtful and special to me. I look forward to continuing business with Infiniti of memphis and someday owning another infinti automobile.James Winton

Ken.Paylor

21 de feb. de 2011

Chad is the reason I purchase a second auto. I now own two infiniti autos. I would strongly consider the purchase of other automobiles in the future. Chad is a very professional individual, and I trust his advise. I would suggest Chad to others.

jackphi1949

21 de feb. de 2011

Great to deal with - everyone is friendly. The vehicle was delivered on the date agreed to and was ready to go. Had a small issue with Bluetooth compatibility that was solved by Infiniti tech services. Marty is professional and well versed on the vehicle. Grant explained the features and showed us the operation of the systems. Overall this was a good experience and I would recommend this dealership.

AnitaWard

20 de feb. de 2011

I went to the dealership with my husband and Marty Pryor asked could he help us and we were shown the cars in the show room and on the lot. I was very impressed with the dealership and Mr. Pryor. Everyone was real nice and we were introduced to other salesmen as well. He does not put any pressure on you, he lets you choose your own car and was very helpful. He explained everything to me although I am still learning the car. I was very pleased with Mr. Pryor and I bought a new infinit.

tgatlin

18 de feb. de 2011

I called the general number at Infiniti of Memphis Tuesday evening the week of Christmas and talked to Marty Pryor. I was unsure I if I wanted to buy my wife a car for Christmas or wait until later. I knew my wife loved the new Infiniti QX56 so I decided to give them a call. When I talked to Marty I felt extremely comfortable and he quickly answered all of the questions I asked over the phone. He invited me to come in and I visited an hour before they were to close. He had the exact car I was looking for waiting on me and we took a test drive. He was definitely not a high pressure sales person but was very professional and showed me everything about the car I was looking for. I decided to make the purchase and he helped me set up the suprise, etc. and I picked it up Thursday evening the day before Christmas Eve. They were so wonderful setting up the financing, insurance, switching over the tags, giving me a fair price for the trade, etc. and I was in and out of there in less than an hour when I picked up the car. They also invited us to come in the next week to show my wife everything about the car. They spent 1 hour and 45 minutes showing me, my wife and kids everything and that was extremely helpful and enjoyable.This car purchase was the easiest, most enjoyable and overall best experience I have ever had purchasing a car.

src2530

18 de feb. de 2011

Josh Lumpkin was extremely helpful in finding exactly what I wanted. He listened to mr and what I wanted in a vehicle. He was very patient and understanding throught the whole process. Being my first time being a car on my own he made the process seem easy and pleasant. He was also very professional and went above and beyond to make sure I was happy about my important purchase. It was a pleasure working with him and I would highly recommend him to anyone I know.

jahugh

17 de feb. de 2011

I actually bought a used Lexus from Tony Busby. He did a great job!! I would buy from him again. I have actually recommended him to friends. He is a great representative for your dealership. He really comes across in a professional manner and appears to have the customer's best interest in mind.

pjr

17 de feb. de 2011

My experience was very positive and Marty was extremely professional. Of particular importance to me is the fact that he was very willing to communicate via email. For extremely busy people, this is a big plus compared to telephone or in-person visits, since our schedules never have to coincide. As for the negotiation process, there was relatively little back-and-forth and we were able to come to an agreement without wasting a lot of time. I haven't yet had any experience with the service department of this dealership, but my contact with the sales department has been very positive.

srswah

17 de feb. de 2011

I bought my 10th Infiniti [G37 IPL] from Tony Busby, the premier car salesman. He has been my salesman for nearly 20 years. None is better. Low pressure and always provides the best deal. He makes me feel part of the Infiniti of Memphis family.Infiniti of Memphis is without a doubt the most Customer Oriented Dealership in the country, both in Sales and in Service, for any brand of car. My latest opportunity to visit the Dealership was to buy my 10th Infiniti. As with my other 9 purchases, also purchased at Infiniti of Memphis, this one went extremely smooth and was a very satisfactory event. The price of the car was more than fair and the Service, from the beginning of the purchase to departing the Dealership in my new car was outstanding. The staff went out of their way to ensure my visit was enjoyable, not only ensuring I received a detailed and thorough review of the new car, but ensuring I was introduced to the Service Manager and his staff for future Service visits.Customer Service Top notch. Always listens to the Customers concerns and they bend over backwards to accommodate any need. Everyone in the Dealership goes out of their way to learn a Customers name and to always greet them when they come to the Dealership. Everyone ensures the Customers time at the Dealership is well spent and that they are in and out as quickly as possible and that they are fully satisfied.Quality of Work Car was delivered in spotless condition. Every effort was made to ensure Customer had a thorough understanding of the car and how it operated. Previous experience with the Service Department further supports the Outstanding Quality of Work performed at the Dealership.Friendliness You cannot find a friendlier Dealership. Everyone in the Dealership knows the customers name, says hello and they always ask how they are doing and how they are enjoying their new car. Whether talking to someone in the Dealership in person, on the phone or via email, it is always an enjoyable experience.Overall Experience Outstanding. Whether working with the Sales Department or working with the Service Department, the Customer is always treated with courtesy and respect. Infiniti of Memphis is like a home away from home. It is that type of Dealership.Price Outstanding, especially considering the Model of car I purchased. Infiniti of Memphis, in my experience over the last 20 years always will, without hassle, provide a price that cannot be beat, taking into account the Customer Service provided, the quality of the Service Department, and the care provided by the Sales Department.I recommend this Dealership to anyone looking for a new car. I especially recommend to my friends that drive Mercedes, Lexus and other luzury cars that they should consider an Infiniti because of the Dealership. It can be said, without hesitation, that the Infiniti of Memphis is the best Dealership, bar none.

jetrad1

17 de feb. de 2011

I enjoyed leasing my new Inifiniti M56 Sport car from Marty Pryor a couple of months ago. Marty is very experienced and knowledgeable making me feel totally comfortable during the process which I usually find to be very stressful. I would definitely lease or buy another car from him.

smansfield

16 de feb. de 2011

I have really enjoyed my experience working with Chad Tidwell. I now live in the state of Florida, but have enjoyed working with Chad so much over the past several years that I still work with him. We just completed buying a new G37 convertible and Chad worked with me remotely on the paperwork, shipped the vehicle to us, picked up the trade-in, and made the experience a breeze!

mspat999

16 de feb. de 2011

I had a great experience at Infiniti of Memphis. I just bought my third car there, and I've been very pleased with the salesmen, sales and financing process, and the service department. They carefully explain all the aspects of the sale, and do a complete walkthrough of the features of the features. I couldn't ask for anything more.

ptambur

16 de feb. de 2011

This was an incredibly easy, straightforward and excellent deal. I would highly recommend working with any of the folks at Infiniti of Memphis. No games, no funny business - just a great car and a great deal! The finance folks were even fantastic to work with!

Frank Bensieck

16 de feb. de 2011

This is the BEST dealership of any kind that I have purchased/leased a vehicle from in my lifetime. I have purchased 1 car and have leased 2 cars from this dealership and have had outstanding service from the time I walked in the door up to the time I sold or turned in the car. Talk to Chad in Sales and Chad in Service. These guys are great!!!!

htharpe

16 de feb. de 2011

My experience with Infiniti of Memphis has always been very good. I bought my 1999 G20 from there, which is the reason I love the Infiniti cars. When I decided to buy a new one, I also went to Infiniti of Memphis.Josh Lumpkin is a very pleasant and helpful person. I really enjoyed working with him because he answers all of my questions and is very responsive to whatever I say I need help with.Also, the person who explained how my voice and navigation system works was very pleasant. I can't find his card right now and can't remember his name, but he is great.

gbpegram

16 de feb. de 2011

My recent lease from Infiniti of Memphis and Stan Blount was my second purchase/lease experience from both, and both experiences were fantastic. My experience, from dealership, to sales, to service department, have been top notch.Stan has been very pleasant and professional to work with, and I feel like I have a new friend. I will definitely recommend dealership and Stan Blounts services.

DJB3

15 de feb. de 2011

Just bought my second vehicle from this dealership and Chad Tidwell. Excellent experience. No pressure or old sales tactics. Easy to work with; no wasted time. He's knowledegeable, friendly and respectful of your time. First class operation. And they keep up the service after the sale. It's hard to imaging any dealership matching this kind of experience.

aqmcrae

15 de feb. de 2011

Every possible questions I have are answered, and followed up on. The car itself is a dream. Everyone else in my family now wants one. It handles better than any car I have driven before (Lexus's the past 12-14 years, mercedes before that). The entire process has been immensely satisfying.

nickanto

15 de feb. de 2011

Outstanding dealership! None of the "standard" car sales tricks. Chad and the dealership came highly recommended from a friend. When I showed up, Chad was busy with another customer, so he asked me to pick the car I wanted to drive and gave me the keys. When I came back, he didn't want me waiting around for him to finish with his customer, so he took my phone number and called me back later that evening. We did all of our dealing over the phone. Once we arrived at an agreement, I showed up and everything was ready. In and out in under 30 minutes! I have bought or leased over 15 cars througout my life and this was the best and easiest experience I have ever had! I could go on and on. Highly recommended!

rbutcher002

15 de feb. de 2011

We bought our first QX56 from Chad in 2008. I was struck by his knowledge and professionalism. He has kept in contact with us since that first purchase and when we decided to get a new vehicle we made sure we contacted him. He went above and beyond to make sure my wife got exactly what she wanted. Later this week she will be leaving in a 2011 QX56. I have bought many cars and have never had a salesperson better than Chad.

ssbramlett

14 de feb. de 2011

We purchased our Infiniti M35 in 2007, and have been extremely pleased with the vehicle and the service of this dealership. The whole experience with Infiniti has been amazing, I was introduced to Chad Tidwell when I entered the dealership over 3 years ago. I have bought cars over the last 25+ years and could not even tell you the name of any other salesmen, but Chad has done a fantastic job of establishing a relationship with myself and my husband. We are currently thinking about upgrading vehicles and I honestly would not want to purchase from anyone else but Chad. I trust him and I like the product and the service.

jillzb

14 de feb. de 2011

My first of three Infiniti's was purchased in AR. I was not crazy about the service dept. at Parkway Infiniti. My relationship at Infiniti of Memphis started in the service department. After I saw what great service I received having not purchased my car there, I was sold on this dealership!Infiniti of Memphis has great sales people as well as customer service.They take great care of you even after the purchase!I have to say, not many dealerships know you by name!

kbparker

14 de feb. de 2011

Chad was very informative and personable. He made buying a car a good experience. He called a couple of times after I purchased the car to make sure that everything was going alright with the car - that showed me that he cared about my purchase. The maintenance group is wonderful - they always make sure that everything is in great working order and are always willing to help.

BBERLIN

14 de feb. de 2011

SALESPERSON WAS VERY NICE AND HELPFUL ANSWERED ALL OF OUR QUESTIONSFINANCIAL GUY WAS GREAT VERY FRIENDLY AND ANSWERED ALL OF OUR QUESTIONSGRANT SHOWED US ALL THE GADGETS ON THE CAREVERYONE WAS VERY PROFESSIONAL IN THE DEALERSHIP COULD NOT HAVE BEEN NICER

tinahead

14 de feb. de 2011

Our overall experience was great. The atmosphere of the dealership was great and everyone was friendly and very helpful! Our salesman was great (Stan Blount), finance person and person who set up the car and explained it to us were also great. Great experience!!

cosystems

14 de feb. de 2011

Chad Tidwell was our salesman. We have worked with him on several occasions and enjoyed the time we spent with him. He is very knowledgable and extremely kind. I would recommend this dealership to anyone looking for a great car. The customer service department is excellent and provides the needed maintenance in a very reasonable time period.

drains

5 de feb. de 2011

Overall a positive experience. I appreciated the low pressure atmosphere with no pushy sales tactics. The price negotiation was fair and quick. Once the deal was done Josh worked extremely hard to serve our needs as fast as possible. I would recommend based on great service upfront negotiations. Highly recommend Josh!

loriolson

31 de ene. de 2011

Bought a 2008 FX35 from Josh Lumpkin at Infiniti of Memphis and it was a great experience. He did not play games and was up front and honest throughout our transaction. He got us out the door in our new car as fast as humanly possible and we couldn't be happier with our purchase!

ashley

31 de ene. de 2011

This is my 3rd Infiniti and I just love it!!! The entire purchasing experience was awesome, my salesman Josh, was terrific (will absolutely refer my friends to him)and the finace department was great. As a whole, it was a truly great car buying experience. Thanks!

frankolson

31 de ene. de 2011

Buying a car from this dealer was a great experience. Josh Lumpkin did a great job and I would buy another car from him if the opportunity arises. No pressure, honest, up front, and no games. This is important to me when buying a car. The post sale service so far has also been outstanding. We only received one set of keys for the FX35 we purchased and Josh is taking care of this for us and getting us a second set! Great value and great service!

joshtay

31 de oct. de 2010

I have purchased many new cars in the past 25 years, and I can honestly say that Infiniti of Memphis is by far the best all around dealership I have dealt with. The buying experience was easy and fair. The financial and sales personnel were extremely friendly and professional and took the time to make me feel comfortable. Since buying my car, I have been to the service dept (regular maintenance) on several occasions and have been thrilled with service they provide. Everyone is always very friendly and my car is well taken care of. Finally, my car has always been ready when promised (including a wash and vacuum service). Based on my experience with Infiniti of Memphis, I have already decided that I will be purchasing my next vehicle from them also.

abby42

26 de oct. de 2003

Always helpful. Prices reasonable. High quality cars (I-35).<br>Really do care about your satisfaction.<br><br>