Yooper65

10 de nov. de 2016

Brian provided great customer service. I will request him when scheduling all future service needed to either of our Infiniti's. Keep up the good work Brian.

Emil77

4 de nov. de 2016

Danny Solozano is always there for you when you most need sincere and practical advice. I've been able to count on the dealership service center for efficient and competent results.

Boncarr

4 de nov. de 2016

I came in for an oil change on a Saturday and the mechanic found some major things that had to be addressed. I was given a loaner and my car was completed early Monday morning which was done before the scheduled time. As always it was a truly a great experience and my car drives like it's brand new! Thank you for the great service.

cheli72

1 de nov. de 2016

Very professional and very well organized staff. Ray explained every question I asked and he was very knowledgeable and very helpful. I was able to use some of my coupons too that I received by email.

Mike Palm Beach

1 de nov. de 2016

Bill Di Edwardo is the reason I return for service. Bill is a true professional, very knowledgeable of maintenance issues on my Infinity. I will remain a loyal Infinity customer because of the quality of service I have received over the years.

Emil - Happy Q50 owner

31 de oct. de 2016

I'm very impressed with Chris bennett's ability to communicate all the great features of my new Infiniti Q50. His obvious professionalism and concern for his client is exceptional. I would recommend Chris to anyone interested in purchasing or leasing a new vehicle of this quality.

barnettkr

29 de oct. de 2016

I shopped for the best price and Chris Bennett beat it. The other dealership swore that he'd never be able to honor the price and they let me walk out. Chris got the deal done as promised, including matching the other dealership's offer on my trade. He is no-nonsense and does what he promises. I highly recommend Chris Bennett.

BMARRERO73

29 de oct. de 2016

Just wanted to say that Schumacher has added 2 exceptional assets to this location. Chris Bennett is an awesome salesman. Jamie Davis is great. Chris sold me my 2016 Nissan Maxima SR which I am in love with. He went over every detail about the car, every feature and function. This young man is miles ahead of his older counterparts when it comes to knowing what he is selling. He goes above and beyond when he sells you a car. He always answers his cell phone. I am looking forward to purchasing my next vehicle from Chris which will more than likely be an Infiniti which is the sister company to Nissan. Jamie Davis was the manager of the store that I bought my Nissan from. I will definitely be following the Dynamic Duo. I guarantee that you will not be disappointed. Great job to Schumacher Infiniti for adding these two gentleman to their team.

Satisfied Customer

27 de oct. de 2016

Chris earned every one of those 5 stars in the rating due to his professionalism, knowledge of his product, patience and respectful demeanor. I wish I could place additional stars alongside those as well. I don't purchase many cars and I haven't really had any horrible car buying experiences like a lot of people, but I also haven't had the same level of calmness and enjoyment purchasing a car like I did with Chris. He was so knowledgeable pointing things out to us as we walked around the car and again while we sat in the car and I really appreciated that. That kind of preparedness is what helped me feel comfortable purchasing a car through him. Finding someone who is into the details and then also able to boomerang back around with follow through is a blessing. I have no doubt that Chris will keep his word. Thank you Chris for your patience as my husband and I went through this experience.

DrStoppe

21 de oct. de 2016

It was time for service on my new Q70L Infinity and I made my appointment two weeks in advance.Due to hurricane Matthew closing, service was a challenge. Danny Solorzano, our Service Consultant, ignored his lunch hour to assist; had the car ready in exactly the time promised; went beyond the call of duty to reprogram my garage door electronics; gave me valuable information on changes coming to the car's wireless communication system; and explained clearly all the service performed. Mr. Solorzano won the National Infinity Service Consultant award twice because he personifies the Schumacher service commitment to excellence. I have had luxury vehicles most of my life and some brands were a dud on service. We are a two Infinity couple now close to riding into the sunset--grateful to Mr. Solorzano and all who make Infinity of the Palm Beaches exceptional. Dr. Stoppe

auntnellie

19 de oct. de 2016

My husband and I walked into the dealership just "to check out" the Infiniti Q60 that my husband has been researching and dreaming about for the last 5 months. Chris was assigned to be our Client Advisor. Chris is a very young man with high expectations for his future. He is well versed and full of knowledge of the auto industry, well mannered and resourceful. He listened carefully of what we wanted and not needed out of a car. Chris showed us all the vehicles that were available and pointed out the positives and negatives of the vehicles. He took us on a test drive. Although Chris is a young man, he drove very carefully with us. He made sure we all had our seatbelts on. He showed us how the vehicle maneuvered in different roads. Next, we went back to the office and discussed price. We traded in our car and we got a reasonable price for the trade in. We haggled a little bit on the price of the Infiniti and the trade. Chris came back from the manager's office and he gave us the lowest possible price that he could give us. He walked the extra mile for us to conclude the deal. We were happy with Chris with how he sold the car without giving us pressure. We concluded that it was a very fair price for the car and the trade in. We concluded the deal on the same day and drove away with the car. HE REALLY KNOCKED OUR PANTS AND SOCKS OFF! We were happy with the deal, especially when we said to ourselves before entering the dealership that we were just looking and pricing an Infiniti. He made my husband's dream come true. Chris Bennet has set high goals for his future that we are sure he will accomplish.YOURS TRULY,Nellie and Henry Brand

Michael Beck

19 de oct. de 2016

I have been in and out of car dealerships all of my life, which is not a very short time. I purchased a used Infiniti at a Toyota dealership that was still under warranty. I had a small issue so I visited Schumacher Infiniti. There I was greeted by Tamiko Reed, a very pleasant young lady, who inquired if she could help. As I was just looking for info re: a part, she did her best and then sent me to parts, who in turn sent me to the body shop, where my question was answered and determined I had a warranty issue. I returned to service where I was greeted by Tamiko Reed again. Tamiko worked extremely hard on my behalf to solve my problem immediately. Although she was not successful as the part was on backorder, the service that she gave me was extraordinary. The part is now on order. Thank you Tamiko Reed.

HRealtor

18 de oct. de 2016

Quality dealership in all areas. Both purchased and serviced the car here. Quick and efficient and fair. Highly recommend. Leased a 2015 Q50S. Thank you!!

denhaag

17 de oct. de 2016

I have lived in Florida since 1992ND have purchASED or leased 12 vehicles, never have I had a better experience than my lease of a Q60 last week, my salesman Chris went to xxxx and high warter, bringing the car to my home for a test drive even though I had not made any commitments of leasing or buying a car, he came to my home at 9 pm and demonstrated the car and explained all the benefits and features this car has and as I had checked with another infiniti dealer, whose service was terrible as they did not seem to be interested in making a deal, I have to give this young man the highest mark possible for the ease of getting this deal done. more car salesman should be like him and his eagerness to please the prospective client, a thumbs up for this young salesman and I know he will be very successful in his career whereever he goes but I think Schumacher is very lucky to have a person like him working there, and he can certainly tell or show some salespeople how to deal with prospective clientsjphannes C. demooy 5671 927-7773 178305-4 boca club blvd boca raton fl 33487

billm

16 de oct. de 2016

Everything went fine with the recall work done . I was treated 100% and will have all my service donethere. Bill was top notch and very help full

MichaelG

13 de oct. de 2016

My mom, who by the way is 76 years old, told me she was planning to get an oil change tomorrow on her Mercedes. Great, who would have thought it but when I called mom on My way home from work that she told me she's working on purchasing a Q50 and was raving more about how her salesman Chris Bennett treated her then about her new car! It was later in the day and she needed to rest and her dog that she brought with her was hungry and needed to be walked. Chris even took the time to take all paperwork to my mom's house and do the delivery at her house. I couldn't believe his service... Not like other car salesmen. Needless to say, Chris even set up an appointment to stop back by her house on Sunday morning to go over all features that she had questions on. I had the opportunity to see moms car. Stunning. Over the last few days mom was unsure of some of the features and Chris was in constant contact. Thank you for your service and for making my mom and I comfortable with the purchase.

jpstauf

13 de oct. de 2016

Friendly service, good communication and follow through. Experience with enterprise loaner car was not great because it took a long time for both pickup and drop off.

Suprised

10 de oct. de 2016

I never expected to actually buy a car when I walked in the showroom, was just looking, thankfully Chris Bennett walked over & suggested taking a ride so I could see what Infiniti had to offer. That was after talking about all the great features the car had, after my test drive I was sold. His patience & understanding working with me went above & beyond any other salesperson ever had.with meWhen he delivered the car. He spent such a long time explaining to make sure that I woul be able to navigate By myself.I truly feel greatful to have met him, the dealership is very lucky to have him, I love my car just as he Said I would.

David

4 de oct. de 2016

Chris helped me tremendously in finding the right vehicle for my family.He is the most honest and professional salesperson I have dealt with. Would recommend him to anyone reading this review.THANKS CHRIS!

Rich

2 de oct. de 2016

Bill is the best service adviser I have ever used. He is very professional and is always concerned that you maintain your car for best performance and safety.

Doug Fremont

1 de oct. de 2016

My Infiniti of the Palm Beaches service adviser, Bill Di Edwardo, delivers truly outstanding service. A former master mechanic, Bill knows his stuff and obviously genuinely cares about his customers. Bill is by far, the best service adviser I've had in 45 years of driving.

Jean Salazar

30 de sep. de 2016

Chris is that guy you always want to go once you buy a car from him. Most responsible, honest and trustworthy car salesman I know. He offers you not only great business but his friendship and that says a lot.

Kerfferw

30 de sep. de 2016

The dealership and sales representative, Chris Bennett were very accommodating and were able to get us the exact vehicle and price we were looking for , thank you Infiniti of Palm Beach

Mike K

30 de sep. de 2016

I highly recommend avoiding Infiniti of Palm Beaches Service department. When I got my car back from service, which took nearly 4 hours, I noticed scuff marks on passenger side front and rear rims and an inch size dent in the rear bumper. My car was in showroom condition prior to the service. After 2 hours of additional waiting, one of the technicians at Infiniti of Palm Beaches was honest enough to admit, that he hit the curb on passenger side. Infiniti of Palm Beaches only agreed to pay for rear rim repairs. Regarding front rim, Service Advisor Danny Solorzano analyzed pictures he took prior to the service of my car and because there was a light reflection from the rim somehow similar to the damage, the front rim repair was denied. Although I dont think the scuff marks were there before the service, I paid myself for the front rim repairs.On top of that my rear bumper dent repair was denied, even though the pictures Danny took prior to the service of my car dont show any pre-existing dents. Even Danny initially agreed to fix my rear bumper dent, but then after speaking with Service Manager Robert Scheiner, I was told that this needs to be analyzed further and it was denied later on. Service Manager Robert Scheiner sent me an email that because I signed authorization of work document, Infiniti of Palm Beaches will not be participating in any expenses related to the damage of my vehicle. This is the worst service experience I have ever had. They treat customer as liars and with no respect. It is definitely not the Schumacher family. I will have to go to court to recover my loss.

1973dodge

28 de sep. de 2016

It was a great experience again working with Chris. He had me out in less than 45 minutes. Everything I asked was completed with a smile on his face.

No bananas

27 de sep. de 2016

Max is the best. Hard negotiator but very fair. This is my third from max. Eveytime we were tested with great respect. We Will be buying my fourth soon.

YackM35

27 de sep. de 2016

I am always very pleased with the servicing of my M35, they are very efficient and the wait in the customer lounge is comfortable and makes the wait for the job to be done very easy

cathybewley

26 de sep. de 2016

Adam Kirschenbaum will go the extra mile for you! He is extremely knowledgeable of the brand, friendly and very professional. I drive from Coconut Creek as I know that Adam will treat me fairly and I know that Infiniti of the Palm Beaches will give me the best deal. I am on my fifth Infiniti and will always be loyal to them.Thank you, Adam!!

Anngreenb

23 de sep. de 2016

The service is the best. They are quick, efficient, courteous, and accommodating. Not to mention the care they give your car. I've been having my car serviced at Infiniti of palm beach for five years and with regularly going in for routine maintenance have had absolutely no trouble with my car. Thanks Bill Edwardo you are the best.

Kimber B.

21 de sep. de 2016

Chris Bennett is highly recommended. He's outstanding, polished and amazing. He does everything 100% and does not cut corners... He also got me a no-nonsense incredible price on the QX60 I purchased..See him!

KelliC

20 de sep. de 2016

Our sales person (Dexter) was wonderful! He was personable and professional while making the deal happen. We met with some of the managers and other employees along the way and all were amazing and professional. We are new Florida residents and now happy Schumacher "family" members with a convertible!

Acinom313

16 de sep. de 2016

My husband I recently purchased a Q50 from Chris Bennett at Infiniti in West Palm Beach. We had a great experience - Chris was extremely professional and was able to get us a great price. The customer service Chris provided was awesome, you can tell he really cares about his clients and will bend over backwards for them. The entire processwas extremely efficient, we were in and driving out with our new car in under two hours. I highly recommend anyone looking for a great deal to go see Chris!

snickardoatgmail.com

16 de sep. de 2016

Chris Bennett is an exceptional individual who not only sold me a vehicle, he sold me the vehicle I was interested along with an experience. I have to also commend him on his follow-up after helping us through the entire process. Highly Recommended!!

Richard Z

16 de sep. de 2016

They have a very knowledgeable staff of salespeople. They are not pushy and make sure to put you in the car you want not the car they want to put you in. Wide selection of great cars and the finance department was willing to work with me to make the numbers work into my budget.

Delray26

16 de sep. de 2016

I came in looking to get out of my Nissan Altima and into something nicer and with more features. I spoke to Chris Bennett and he showed me the Q 50 with the turbo engine. What a difference in style and features. He also informed me that the lease was only a few dollars more than my Altima. What a great and knowledgeable guy. Customer for life.

Bob6200

16 de sep. de 2016

Infiniti of the Palm Beaches got me the car I needed at a comfortable price in an efficient manner. No need to deal with a long drawn out transaction and the trade in value on my old car was fair and competitive. Adam Kirachenbaum went above and beyond in making this transaction convenient and making sure I got the car I needed expediently.

Suoerfit13

15 de sep. de 2016

This is my 5th infiniti since 2011 all bought from the same dealership, Infiniti of the palm beaches. I have to say that these guys are all class acts and really provide top notch customer service! It always a pleasure to do business with them.

Yankees1508

15 de sep. de 2016

Adam dos a great job with integrity and honesty. He got me the deal I wanted in a quick fashion. Top notch! Will definately do business with Adam again.

Sivan214

15 de sep. de 2016

I have never had such a smooth and easy transaction when leasing a vehicle. Also, our salesperson, Adam, was very knowledgable and accomodating when delivering the vehicle.

Adam7534

15 de sep. de 2016

I brought my car in for service and met with Candice. She ended up having to put me in a loaner car. It was the car I was wanting to get when my lease expired. Driving it convinced me that I wanted it. I then met with Adam in Sales who got me all the information prior to our meeting which certainly helped the process and was the service I was Boone for. I met with Adam on a Saturday and am now in the vehicle. Extremely satisfied customer who honestly enjoyed the sales experience. Top notch dealership and 2 people that earned my business. And I thought I went in that day to just have service work done on my vehicle.....

Adamgtrguy

15 de sep. de 2016

Adam Kirschenbaum and his team provided us with an exceptional car leasing experience with our potentially difficult out of state move from NYC to south Florida with top notch customer care and he even delivered the two beautiful Infiniti's personally first to our hotel and then to our new home which took away some much of the stress of our move! Everything was seamless and he and the dealership went above and beyond the call of duty. Highly recommend working with them!

Tpitts8

15 de sep. de 2016

I called the dealer with my budget and the vehicle I wanted. They returned my call in an hour and undercut my budget for the car I wanted. When I got to the showroom that evening I was greeted by Jamie the Manager who was incredibly professional and welcoming. The dealership itself is new and very sleek, a place you want to spend your money. He introduced me to my salesman Adam Kirschenbaum who I can't say a negative thing about. He was professional and a straight shooter and understood I didn't want to spend my entire evening at the dealership. We did an awesome test drive and fianlized the deal in under an hour. Adam knew the car in and out which was refreshing because I felt like I was teaching other brands salespeople about their vehicles during other dealership visits. This is my second Infiniti and I couldn't be happier with the car and the buying experience. I will absolutely be back to see Adam and the whole Infiniti team.

Cahern

15 de sep. de 2016

Great dealership service! Had a wonderful experience with Adam! Would recommend him and Infinity to all family and friends! Thank you again for everything! Great great great!

Bweezy40

15 de sep. de 2016

Infiniti of the Palm Beaches is a top notch dealership with a highly experienced and knowledgeable staff. Adam Kirschenbaum was by far the best salesman that I have ever worked with. This was my 8th car buying experience, and I will never go to another dealership or salesman in the future. I would highly recommend this dealership to friends and family and not to mention the product they sell is top of the line. I was impressed with the fact that there was no haggling over price at all and the entire process from start to finish went smoothly quickly. If you are in the market for a beautiful Infiniti, make sure to stop by Infiniti of the Palm Beaches and ask for Adam, you will not be disappointed.

games

12 de sep. de 2016

Purchased a used vehicle and am considering an additional new one. I drove 50 miles to purchase the used one and would do it again to purchase a new Infinity (even though there is one less than 5 miles from my home). Great attention and service!

Kevny21

12 de sep. de 2016

Late review but i just wanted to thank Jamie & Chris Bennette for the great deal. YOU GUYS ARE THE BEST. Love my new Q50 S.

McKenzie

9 de sep. de 2016

I'm usually very hesitant to give a 5 star review, because buying a car is almost never a good experience. But here it was amaazinng... I've worked with Chris Bennett everytime and he never fails to get us a good deal. I won't buy from anyone else.

SheaLouis

9 de sep. de 2016

Chris provides outstanding customer service! He is a true professional. Truly exceptional experience! ASK FOR CHRIS BENNETT. Tell him Shea sent you!He will take great care of you

Bryan

8 de sep. de 2016

I recently bought a car from a young man. It amazed me how much he knew. He was able to answer all of my questions that I had asked him. He treated me with respect and kindness. No pressure at all. He worked with me for several weeks trying to find and eventualy finding the exact vehicle i wanted. I could not have asked for a better salesman. Usualy when you buy a car from a dealership you expect to play "the game" not this time. This was by far the best car buying experience i have ever had. This young man has earned my buisiness from now on. Thank you Chris Bennett!!!

GigiB

8 de sep. de 2016

I have bought many cars in my life, but hands down this is the best buying experience I have ever had! You want an extremely knowledgeable and non pressure sales person, then you need to see Chris Bennett! He was great from speaking with him on the phone to seeing him at the dealership! I recommend you see Chris Bennett!!!

Pizza Guy

8 de sep. de 2016

I have never had a more pleasant car buying experience. Chris Bennett went above & beyond my expectations. His knowledge in every aspect of the Infinity automobile is immeasurable. This man is a true professional. From the minute I walked in the door, Chris made me feel comfortable, & not pressured in my purchase. Thank You Chris & Thank You Infinity of the Palm Beaches, I definitely recommend Chris & This Dealership to anyone looking to purchase a vehicle.

Newlife13

8 de sep. de 2016

Thank you for the great service and professionalism that I received from salesmen Christopher Bennett. Not only was he professional but he took the time to listen and give me specific details about the vehicle that I was interested in purchasing. I have purchased in my entire life nine vehicles and this by far was the best experience. Thank you

CS123

8 de sep. de 2016

Chris Bennett is great to work with, very professional and went the extra mile to provide great service. Highly recommend you go here, you will be glad that you did.

Austin_Adams941

8 de sep. de 2016

Chris Bennett is highly recommended. He just got promoted to Infiniti and I followed him there for my next lease. Best customer service and experience hands down.

Dennis VanDingenen

2 de sep. de 2016

My 6mth old Q50 picked up a screw in the front left tire. I drove in at 12:30 pm and asked for help. Chris took control and immediately not only took care of the tire but gave me my 6mth service which was due. I was done in only 1.5 hours with no appointment just before a holiday weekend. I have utilized the Mercedes, and the Porsche and the Lexus service departments over the years and none met the high standards achieved by Chris and the service department of Infiniti of the Palm Beaches. The Lexus dealership can keep their free bagels, I would rather just get great service when I need it.

Voatley77

31 de ago. de 2016

Danny in the service department is like going to see a friend rather than dealing with a service provider at a dealership. I know he will always be honest and get me a good deal on what needs to be done to my vehicle.

Idontwantanaccount

27 de ago. de 2016

Was efficient, quick and generally a very nice experience. Clean waiting area with good coffee, etc. was kept informed by Raymond through the process and was in and out fast.

Takes2ToTango

27 de ago. de 2016

Exceptional service by Brian Rock. The quality of the vehicles are top notch, but what really built customer loyalty is the level of service only people who care can deliver.

girgismichael

26 de ago. de 2016

Bill is the best, so humble and kind. A pleasure to work with!!! He explained in detail the service and the recall that would be completed on my car. He kept me up to date as things moved along.

Kllharris

23 de ago. de 2016

My recent service visit was fast, efficient and all staff members were friendly. They provided great service as well as a reasonably thorough inspection of my vehicle. And the customer waiting area was clean and comfortable.

hassan

19 de ago. de 2016

i have great service in this dealer ship that's why i keep coming back since 2006 plus i have the best staff i work with which is Danny

hhoyos

18 de ago. de 2016

Great service shredded at customer satisfaction. We needed a replacement car that fit our very large family (6kids meanwhile recall repair was done. Ray went out of his way to get it resolved for us. It takes the stress out of dealing with stuff like this which none never plans for andHas no timeFor.

MSW

17 de ago. de 2016

Easy, accommodating, friendly, minimal time, waiting area comfortable. Brian was accommodating and made suggestions that saved me money. I appreciated the email as a service reminder

cmartin12671

11 de ago. de 2016

We got the car we wanted at a great price! Very happy with the service and professionalism the dealership showed us. We were in and out in a very reasonable amount of time.

Sue

4 de ago. de 2016

Ray is awesome. It was a courteous, timely and painless experience which I have found to be rare at dealerships. I highly recommend this dealership.

beautifulbee212

26 de jul. de 2016

Great service, I definitely would recommend this dealership to anyone looking for car maintenance services. Quality work, friendly associates, and really quick turn around time.

DJ

21 de jul. de 2016

I no longer dread taking the time to have my car in for regular service appointments knowing I'll be working with Candace. It is always a comfortable and painless appointment.

Valerie15

21 de jul. de 2016

I been going to Infiniti of the palm beaches for about 2 yrs recently I experience the worst customer service in my life by Robert Schneiner. My cluster in my car was replace and the technician damage my dashboard and Robert say no Am not taken care of the problem that was not done here a week before the incident technician admited that the damage was not there when the car came in my dashboard is still damage lost my respect to the Infiniti of the palm beaches

123456

20 de jul. de 2016

everything I needed was done. Finished quicker than expected and a little less $$$s. Ray new I was in a lttle bit of a hurry and took care of business.

Infinity

18 de jul. de 2016

Brought car in for it's 45,000 miles check up. Ray was very pleasant. He knew it was going to take longer than an hour, so he didn't hesitate to give me a loaner car.

Crsjose

15 de jul. de 2016

Excellent service! They offered a loaner car at no cost to me. The car was the same as mine with same packages. The quality of service and communication was excellent.

Grandma

14 de jul. de 2016

Done on time. Danny was great. Reason for "good" rating was I waited 20 minutes extra for the car to be washed because it had a lot of bugs on it. Came back with no reduction in bugs. Do they have brushes. Otherwilse great service.

Tammy

13 de jul. de 2016

Promptly obtained me a loaner car when it was determined I needed additional work done on my car Explained things well and did not pressure me at all.

Wilbow3

8 de jul. de 2016

Excellent customer service. Friendly people, fast service, and the work performed exceeded my expectations. Really liked my car coming back cleaned and detailed. Love my Car and the Service Department! Bill Dolbow

FX35 in West Palm Beach

5 de jul. de 2016

My representative Raymond was attentive and professional. My oil change was completed in a timely fashion, the car was washed (which was unexpected and nice!) and I was checked out and on my way.

Champ1989

30 de jun. de 2016

Very fast, efficient, and stress free.. Raymond was a pleasure to work with. hr was friendly but not over the top..

nina9908

30 de jun. de 2016

I had an oil and tire rotated and they had me in and out in 45mins. Which was great cause I had my 15mo old with me.

ginger

30 de jun. de 2016

chris Tyson is best sevice advisor I have ever had, he is reason I will buy new car from shumacher. keep up the good work

Disappointed

22 de jun. de 2016

I have been to this dealership numerous times and this was my second bad experience. Called for 1 day no one answered in service. So called the personal assistant they left two messages because they could not get an answer.. The next day they called me back, we got you appt. 4:30 next day.show up, pull up in service no one around 15 min. (I'm very patient) no one has yet to acknowledged me. I stopped man asked for help he said hold on 5min later another man pops out. Meanwhile both guys approach me like what am I doing there this is the service dept. no? He ask me who I'm there to see. I did not know, he's like oh sorry I got off at 5. It wasn't yet 5 I said can't you look it up in the computer so he did. Sorry no appt. He says would you like to make one. I showed him my confirmation # he's like we'll sorry can't help you besides we have no loaners. There was no customer service transaction here.

Miguel1229

17 de jun. de 2016

I gave this rating because i had a very pleasant experience when i visited for the first service to my new vehicle when i got there it was busy but everybody was very attentive and took care of me as soon as possible

Yglez

16 de jun. de 2016

If you ever need service done, go to Raymond. He is nice and respectful, very professional. Not all service advisors are the same, but you will be glad you go with him

Marcel

10 de jun. de 2016

First time going to a dealership for service, and I found the experience great. I was worried that my issues with car may need me to argue about, but that was no the case at all. Ray was super accommodating and professional. Great way to start a relationship, and I will be returning!

rthan2

7 de jun. de 2016

Danny is always very friendly, courteous & helpful. He has been my service manager for a long time & I am very pleased with his knowledge & professionalism.

Daniel

7 de jun. de 2016

My Q 70S was serviced to my complete satisfaction. My service consultant Raymond Graham was waiting for me when I pulled in. He answered all my questions in a knowledable and courtious manner. The car was serviced and returned to me in pristine condition. All in all it was a very pleasant experience.

Infiniti317

6 de jun. de 2016

It was great - Shaun kept me informed of timing and had a rental car for me ready - when I got there I was taken care of right away both times at drop off and pick up.

Q50RED

5 de jun. de 2016

The showroom was very clean as were the offices and the restrooms. The dealership had a very professional atmosphere and all staff were very friendly. Our salesman Jake was very helpful and courteous.

Caligal1

27 de may. de 2016

Raymond Graham was my service advisor. From the start he was very professional and yet caring with a smile. Since only having my car for a month I had a few concerns and Raymond listened to each detail and provided over the top service! The "Thank you" card left in the vehicle is a very nice touch and fine detail.Raymond is certainly an asset to Infiniti. I will definitely arrange service with Raymond on my next visit. Thank you.With kind regards,Laurie Hutto

Valerie15

23 de may. de 2016

Infiniti dealership has great customer my expirence is always great everyone does a oustading job highly satisfied with my visit I recommend the Infiniti of the palm beaches to everyone

William Thomas

22 de may. de 2016

Danny solorzano helped us get our AC fixed we dropped it off on Friday afternoon picked it up Monday car extended warranty picked up the charges Danny was very helpful and professional

4praze

6 de may. de 2016

Even though I did not purchase from this dealership, I find service staff helpful and willing to assist the customer. The wait time (I did not have appointment), and found it to be reasonable, as it was a weekday. The waiting room is comfortable, with amenities.

SD_Reviewer

27 de abr. de 2016

Ask for Shawn Parton, he always does an excellent job. The service was fast and on time. The service has definitely improved compare to years ago.

Michelle Steckley

27 de abr. de 2016

Was not too happy with Infinity of the Palm Beaches but had always been more than satisfied with the service department so I took a chance and went back.they did not disappoint.Met Raymond Graham for the very first time and he truly made the service experience a pleasure.

Gemini

25 de abr. de 2016

Chris Tyson and his team from the greeter, Tomiko and the driver Mo. Chris is my "go to" guy and always does whatever he can to make the experience quick and painless. The team mentioned is great. I will only use Chris for my service point person!

Inginity cecilia

24 de abr. de 2016

They make a good job , fast and very friendly resonable price . Good experiencia. Doing tbe apointment was very easy and fast. The waiting atea was very good .

mmm

23 de abr. de 2016

the service is always good and i never have to wait longer than expected. the prices are comparable to other agencies. bill is an excellent rep for your dealership.

Infin08

19 de abr. de 2016

Danny on the service team is extremely customer centric and does a great job making the service experience a positive one. I can tell that he cares about his job and ensuring that the customer is treated in a fair and equitable manner. He is always a pleasure to work with.

Roth9360

18 de abr. de 2016

Whenever I'm in for service Shawn always goes above and beyond to make sure all my questions are answered and everything is taken care of. Thanks Shawn!

jbguppie

17 de abr. de 2016

Everyone at this dealership goes out of their way to be friendly and helpful! This is a dealership you can count on to take care of you

the fox

16 de abr. de 2016

I always find the quality of work top notch and all of the employees friendly.Chris Tyson is a pleasure to work with as are all the people at your dealership.

Lorie

13 de abr. de 2016

I have always dreaded getting my oil changed, because I always end up paying for 'extra things' I probably didn't need. When I bought my QX80, I made it a point to buy the Service Plan that covers my oil changes/tire rotation. Needless to say, when I go in for my oil change it is as painless as one can imagine. You drop your car off and sit in a very nice waiting area with bagels and coffee/espresso machine. You can watch TV or work on your laptop with the free WiFi. I only waited an hour. Danny Soloranzo was my Service Manager and he had the scratches on the side of my car buffed out--no charge and my car looked amazing. I really appreciated Danny doing that! After Danny showed me how they changed my wipes and buffed the side....he handed me my keys and I was done. Great service and it was hassle free......

Gbriela

13 de abr. de 2016

Initially just went in for oil change & some recall issues, however, once I discussed needing new tires, my sales rep showed me how the dealer could provide the tires at a fair price...it wasn't a hard sell which i really appreciated.

Nasser

1 de abr. de 2016

Bill was excellent. He always makes me feel welcomed and he is very efficient. I was hoping that the problem will be fixed because of corosion issues

leder

31 de mar. de 2016

My car was done quickly and ready quickly when I turned in my loaner car. Chris Tyson is super nice and easy to work with. He is one of the main reasons I keep going back!

hassan

31 de mar. de 2016

great staff great service clean site as dealer ship make it all complete package to give 5 stars and i never have to go back to the dealer because service wasn't done right great job Danny

jrsmith62

18 de mar. de 2016

The Assistant Service Manager, Shawn Parton was very customer friendly and receptive to my needs. He was very accommodating and all work was done as promised and in less time than I expected.

Flsuthernbelle

15 de mar. de 2016

Danny was able to help all my needs I had and explain to me what I needed. My oil got changed and my gas door was fixed

RJB958

14 de mar. de 2016

I HAD to bring my 2 week old vehicle back in due to the center electrical console blacking out. Danny Solorzano was awesome. He kept me informed through the process. I got my car back 3 days earlier than expected.

Swordfish2120

11 de mar. de 2016

Danny Solorzano , went above and beyond to make sure my car needs were met, even though my warranty was up , due to mis communication from previous employee.. Thanks Danny really appreciate what you did..

April123

11 de mar. de 2016

Danny Solorzano was very nice, friendly, accommodating and phenomenal! He knows his job so well and very honest in his dealings with his customers. That's all what clients need a very trustworthy dealer and we all see those traits in him.

Cristy

10 de mar. de 2016

Service from Bill was excellent, prompt delivery of car loaner, got my car back with all things fixed within expected timeframe, cost was per expectation, no surprises.

Mike Palm Beach

9 de mar. de 2016

The best!Always personalized and friendly service and and comfortable customer waiting area. Loaner car furnished by dealership. Infinity of The Palm Beaches is a wonderful dealership.

Phil1972

8 de mar. de 2016

Service tech was right on time , I was given a loaner. The work was completed promptly and efficiently. Chris Tyson handled everything very well. I will definitely be back for service again!

mia

8 de mar. de 2016

no dealership as treated me with such excellent service in the past. I will past my experiences at the dealership to friends and family member to visit infinite of the palm beaches.

Mike

27 de feb. de 2016

The service was very good. Only had to wait a minute or two for the service rep, I was actually a few minutes early for my appointment. They arranged for the shuttle service to pick me up before the service ended for the day so that I was at the dealership when my car was ready.

buff

26 de feb. de 2016

Sean and Patrick could not have been more patient, helpful and nice. I had a really good experience! I would recommend them both very highly.

Champ1989

26 de feb. de 2016

I worked with Shawn and he was very personable and got things done very efficiently .. -no hassles . I love I can wait while my car is being serviced and I know I won't be there forever....

wawa1010

24 de feb. de 2016

I had drop my truck there last week and I was happy with the service advisor and his really helpful, he explained everything in details as possible and he follow up with the work his name is Bill Diewardo. And the service area was cleaned.

Ferencz Pinquiere

23 de feb. de 2016

The whole team was excellent. Gilberto, Dexter, And Rejouis were excellent. They make us want to come back to buy another car. I am recommending this dealership to everyone that I know so they can experience the same 5 STAR service that i experienced. My wife is very happy with the car and so i am. Again thank you Gilberto, thank you Dexter and thank you Rejouis from the bottom of our heart

rob123

17 de feb. de 2016

Listened to our needs. Responded in a direct fashion. Translated miles into kilometers to enable us to be clear on when next service would be required. Drove us to Starbucks and picked us up on time. Liked greeter as we drove into service areal. Made our next steps clear.

Jmack1484

15 de feb. de 2016

The guy Chris Tyson that assisted me that day went above what was expected. He made sure I was in and out in a good time. I really appericate being able to have a smile when leaving a place where I spend money n get my car serviced

FLGIRL

13 de feb. de 2016

Danny Solorzano is a pleasure to deal with and would definitely come back again. He explained everything thoroughly and made my visit easy. In and out within an hour.

Beverly123

13 de feb. de 2016

Exceptional service with Candice Hamilton. She goes the extra mile to provide professional and caring service to her customers. I was in and out very quickly.

lyradtrah

5 de feb. de 2016

Shawn did an amazing job explaining what I should expect for my 60k service. He kept me informed throughout the entire process and the estimates were right on the money. Great job! I didn't feel pressured, just great service.

Mst2016

3 de feb. de 2016

It was a good experience. I would recommend this dealership to anyone. I would not hesitate to come back for any need. Thank you. Mark Taplett

Cheng

31 de ene. de 2016

Chris is great! I had an oil change. I was in and out in 45 mins! He even honored a coupon from elsewhere for me.

LaurenRae99

30 de ene. de 2016

BUYER BEWARE - DO NOT TRUST THE EMPLOYEES HERE! NOT THE INTERNET SALES PEOPLE, NOT THE SALESMEN & NOT THE MANAGERS! This place is a scam! First off they get you to come in on false premises and then raise the rate... Second they lie about how their trade ins work. Third, they offer you essentially dog crap to buy your car and make it seem like they're doing you a favor. Fourth, they don't follow through with anything. Oh someone is supposed to call you back? They won't.... Have issues with your brand new car right after you buy it? They don't care. Get charged for something you didn't consent to? THEY DON'T CARE & THEY WONT REIMBURSE YOU! In addition to all my ongoing issues with them, I found out that my salesmen never removed my old SunPass like he promised we would, and now I have all sorts of crazy charges on my bank account from SunPass. My salesman, MAX wouldn't fix the issue so I reached out to the manager and he suggested I go to SunPass... Even though it's the dealerships fault! He wouldn't take responsibility... They said they would remove it and they didn't, but now I'm the one paying for it! Ridiculous. Worst dealership experience of my life!

Panda2015

30 de ene. de 2016

The service was very friendly and attentive. They made sure they took care of me quickly. The quality of their work is great! I'm happy I bought my car from them!

Fsw

29 de ene. de 2016

We have done our service here for about 2 years and we always visit Chris Tyson. He is a pleasure to work with- courteous, professional, honest and goes above and beyond to get the work done in a timely manner. It is truly appreciated and his level of customer service should set a great example for others.

infinite

29 de ene. de 2016

everyone was great. Service was perfect. No problems Everyone was great service was great what else can I say. I will only buy from this dealer

Kaitlyn

29 de ene. de 2016

Everyone is wonderful, always have a great experience. Wish that they offered loaner cars, but they do have a nice waiting room with drinks and snacks.

Marc0522

28 de ene. de 2016

Great customer service,great service writer, clean, fast and honest. I would recommend friends and family to this service writer. Knowledgable and accommodating staff staff

Tembrina,katriel2012

27 de ene. de 2016

i bring my Infiniti QX56 to do a simple service on it they do a oil change and changing the wiper blades costumer crevice are very good very accommodating and helpful,technician do there work fast and clean.

SCarr

24 de ene. de 2016

Always get treated like a VIP in the service dept Danny Solorzano is by far the best service advisor I have ever had the pleasure of working with at any dealership. Keep up the great work.

Dago33458

23 de ene. de 2016

Team did a great job. They were ready for me when I arrived, did the work in the time that they predicted and charged me exactly what was estimated.

Reviewe Guy

22 de ene. de 2016

The experience has been consistently solid due to the service coordinator I see every time. His name is Bill. I have received better service than anywhere else in my experience.

lourdy22

20 de ene. de 2016

I arrived without an appointment Shawn from the service depart made me feel welcome, he was very nice. Excellent customer serviceShawn exeeded my expectation

Barbara Tyler

18 de ene. de 2016

I actually look forward to having my car serviced. The difference is Bill DiEdwardo's excetional concern and attention to every detail ! I only go on days or times that he has available. I can't invasion a person better in his position. He outshines everyone I've come across ---- by far!Also, there is a new female expediter that I am most impressed with. I only wish I knew her name. I did ask Bill to pass on my compliments to her and to the office as well. She is most definitely a grand asset to your service department. She is pleasant, knowledgable and expeditious! Another shining star in your service department!

Howard 41

17 de ene. de 2016

Outstanding service by a knowledgeable manager. I will continue to buy Infiniti cars because of him.This was my second visit this year and everything was completed on schedule.

Lucilleisgreat

16 de ene. de 2016

I had an appointment with Patrick Casey and he was amazing. I was running late due to weather and he got me in and out quickly. Great customer service!

Sofia

15 de ene. de 2016

Amazing service and Chris is a delight to work with! I would recommend this dealership to friends and famiy. My car is running well and I know that they have done what is needed to keep it running like new.

rkuklinski

14 de ene. de 2016

Service advisor Bill Di Edwardo was very courteous and explained how much time would be required and what type of service would be performed on my vehicle.

Lauraekellyatbellsouth.net

10 de ene. de 2016

Shawn was friendly and explained everything in detail. The bill and what needs to be done. The service team was expedient and efficient. They even offered me a loaner.

KellySilbs

10 de ene. de 2016

Service consultant Chris Tyson is always. courteous, helpful and on time. I've never had to wait and Chris is great with communication; he keeps me up to date with the progress of my car

shelkie66

9 de ene. de 2016

The service was prompt and car was washed.Very nice dealership. Browsed the q50 series,Shawn was helpful explaning all the new and advanced features. Good coffee and conversation.

jwhelple

1 de ene. de 2016

I had a scheduled appointment and they saw me right away and told me exactly how long my wait would be! I loved the coffee and bagels too!

TheSuttons

30 de dic. de 2015

Shawn Parton is extremely professional, knowledgable, tustworthy and kind. I highly recommend Infiniti, specifically Shawn Parton, for your service needs. We took our car in on Christmas Eve for a routine oil change. We learned that we needed additonal work. Dealing with an unexpected additonal expense on Christmas Eve is normally not easy. But Shawn Parton treated us so well throughout the process. He educated us on the issue with the vehicle. He allowed us to select an appropriate loaner for our needs and kept us fully informed. The process was quick, smooth, professional and easy. There was no damper on our Holiday Season. All thanks to Shawn Parton. We cannot thank him enough.

jerry5273

28 de dic. de 2015

received the best service and highest quality of professionalism. was treated promptly and with utmost curiousy. would definately recommend this rep and the west palm beach branch for great service

Jazvaldeus

23 de dic. de 2015

Great service team, my advisor Chris Tyson is very professional and knowledgeable. Very friendly, and comfortable environment ?? The best place in Palm Beach to have vehicles service...

bigbwana

20 de dic. de 2015

I recommend the service I received. The people were friendly and efficient and the bagels were great.I wish you all a merry Christmas and a Happy New Year

SteveB

13 de dic. de 2015

I had a very pleasant experience leasing my Infiniti Q70S at the dealership.I had been to two other dealerships previously. So I was "armed" with information and lease pricing. I was greeted with friendly smiles by Lara and Kiana at the front desk. They introduced to my salesman Mr. Ira Kaskel. My current car was a 2013 Cadillac XTS which was leased. The entire process was professional and friendly. Held in a no pressure atmosphere. We were able to negotiate a lease package and I picked up my brand new car the next day. Professional and hassle free of my transaction went smoothly. I was so impressed by Ira and staff that I recommended the dealership and salesman to a friend of mine and he too leased a brand new car there.I could not be happier about my car and the way that I was treated at Infiniti of Palm Beaches. I will let you know about my service when it becomes necessary.

Cefagan

13 de dic. de 2015

I purchased my certified Infinity in July. I had a few small issues for them to fix. They repaired them quickly without any difficulty. I was happy for the services and loved the loaner.

Dory

3 de dic. de 2015

Good service. The mechanic Gene is the best. Service writer Danny very nice and polite. Very happy and painless. Thank you very much for good service

rthan2

1 de dic. de 2015

Danny is the greatest. As long as he is there, I will continue to be a loyal Infiniti customer! He is always very honest with me.

golfdoc1

21 de nov. de 2015

Bill was very efficient and most helpful...streamlined my appointment andanswered all questions with accuracy and ease....loaner was in excellent conditionand handled very well

Arshad1000

17 de nov. de 2015

Electrical Problem and schedule Maintainance . I had several electrical problem started just in one time . Rear tail electronic switch was not working, interior lamps, memory seat, steering wheel's auto position position adjustment , few more electrical or mainly electronic device was not working. All fixed at service. Because one circuit propagated all other problem in BCM.

Patrick W

26 de oct. de 2015

Excellent customer service and attention to detail. Danny goes out of his way to ensure fair and accurate service is completed and is sensitive to the costs.

Ralph

25 de oct. de 2015

Service at this dealership is routinely exceptional: convenience, quality of work, informativeness, price, time, friendliness, knowledge, etc. That is why they remain our preferred dealership.

Selecta17

23 de oct. de 2015

I had appt for that day. Was my first visit there, my first experience with them. All I can say is that I was really happy with everything. Fast, professional, excellent . All I needed ! I would deff go back!

Anniesmom

17 de oct. de 2015

As always. Well taken care of. Chris is very easy to work with and is very proficient. I always. Ri g my QX56 to infiniti for service work and they are very thorough and efficient.

ekaynick

14 de oct. de 2015

The service is quick, friendly and the waiting room is pleasant. Went in for oil change and tire rotation. Bill, my service person, was efficient and pleasant.

Tiara83g

12 de oct. de 2015

Experience was wonderful. I have no complaints for this visit. I took my car in for a oil change early one morning. Was provided an loaner.

Eveysqx50

10 de oct. de 2015

Shawn was terrific Great service managerGood bagel and coffee in waiting roomPrice was fairCar wash was goodMaking appointment was very very easy

Ula

8 de oct. de 2015

Great experience. Danny was very helpful. Everyghing that i asked him to check he did plus more. Always a pleasure to visit your dealership. My husband and I will definitely come back.

Tammy

7 de oct. de 2015

I have found the customer service here to be phenominal! They are very accommodating, friendly and they get me in quickly and out with a loaner car to continue my day! The car is always returned to me in clean condition!

renrupp328

5 de oct. de 2015

I just bought the QX2016 and I love the car. I wanted to say Thank you to Adam and Scott for making it so easy. It's the first time that I have bought a car where I wasn't being pressured. It was non agressive and I really appreciate that. The whole team at this dealership was really great to work with and I know that my husband will be getting a car there when his lease is up.

Brk

1 de oct. de 2015

I was very happy with my service of my last visit. It was quick and professional. Cathy is very thorough and professional. Great personality and polite, friendly. I always prefer Cathy. My car was handled well, cleaned and the waiting room is super.

screaming eagle

22 de sep. de 2015

The service was only a normal change of oil and filter and was performed in a timely and Chris is a friendly and helpful person.

SCarr

20 de sep. de 2015

Service dept is awesome. Danny is without doubt the best service rep I have ever dealt with. He always puts his customers first. Very reasonable price.

Rhonda

13 de sep. de 2015

Bill is the best in service Wouldn't have anyone else have had my car 12 years and Infiniti service is the best of all

Ober

3 de sep. de 2015

Bill is always a pleasure to deal with even though my car is a lemon!My transmission was replaced and still having the same issue which doesn't seem to be able to be detected

Emmittkel

28 de ago. de 2015

Good service but preferred to deal with Nick. There's no incentive to do a survey anymore so this will be my last one. Disappointed Nick is no longer there and will now do service elsewhere. Thank you.

Fran1

26 de ago. de 2015

I brought my Infiniti in for oil change and general maintenance. Danny was my service representative and, as always, he was very accommodating and a pleasure to work with. I am hoping to lease another Infiniti when my current lease over.

Isabella

22 de ago. de 2015

I was greeted right away. My phone wasn't working so Danny was able to sinc to Bluetooth. I had oil change and new tires with alignment but Danny got me out in time to pick up my boys at school.

Barbie

20 de ago. de 2015

Awful experience when purchasing. Service has been good. The service department is great. I will probably never purchase a vehicle with the sale department again. I do love my infiniti.

Mark0617

13 de ago. de 2015

Bill was excellent as always. He is very knowledgeable, and always provides good bottom line advice. I like him and think that he is very trustworthy.

Rhonda34994

3 de ago. de 2015

Thank you Dexter!!!! I'm very happy with my new car lease. I look forward to my next visit at dealership. It's always a great experience.

Abbey14

31 de jul. de 2015

Dexter was greatSupport staff was greatAll very friendly respectful and not pushy. I was very surprised at how smoothly the whole process was and how quickly we were able to come to terms.

Happy customer

25 de jul. de 2015

This past experience was just amazing how smoothly everything went. Our sales associate and his manager couldn't have been easier to work with. A lot of our friends speak of a nightmare they have to endure to make a vehicle purchase. This experience was just the opposite actually I have never experienced a more pleasurable vehicle purchase. We will defiantly express to any if our friends that are looking for a vehicle to go to this location.

jsca973377

25 de jul. de 2015

My 3rd purchase from Schumacher. First one for myself. The QX60 is a total surprise. I was headed to Mercedes for another ML... This is a lot more car and loaded with everything Infinity makes. Great experience.

jayv1976

24 de jul. de 2015

it was a truly exceptional experience. The salesman and sales manager I dealt with were very friendly, knowledgeable and helpful. We love our new car!!!!

uvarob8

21 de jul. de 2015

Everyone was very helpful and was a smooth transaction! The staff was great and helped me find what I was looking for. There were great employees who were instrumental in making this a great car buying experience.

From Here To Infiniti

16 de jul. de 2015

I walked in wondering how many days and dealers I would have to go thru to obtain the car I wanted, & 2 Hours later I was driving home a beautiful Infiniti Q 50 with more options than I ever expected. Thank you for making this experience Fine & NOT painful at all.

Morka777

14 de jul. de 2015

Infiniti of the palm beaches was the only Infiniti dealer in south Florida that had the exact car I wanted! They were more then willing to help me get into the car that I wanted. Due to their hospitality and the amazing machines they sell is why I am loyal to the Infiniti brand.

Juanita*123

6 de jul. de 2015

Very impressive by customer service salesman was very professional know what hes doing iI'll recommend him to anybody,hes try very hard to work with you .

mystir

5 de jul. de 2015

Max provided great information on the different models of q50, and everything was very pressure free and painless. I'd have a beer with him. :)

Kc1963

3 de jul. de 2015

Adam did a great job of meeting family needs and meeting our financial terms, the experience was comfortable with no pressure and as a consumer we mattered.

Wayne Stevens

27 de jun. de 2015

The first impression of the dealership was very clean and the sales staff dressed professional. (no Golf or Tee-shirts) All staff was very pleasant. I am consumer loyal Nissan customer this Infiniti store is head and shoulders above my past vehicle purchases.

Kaylee123

23 de jun. de 2015

I was truly blown away with the level of professionalism and courtesy we received. Everyone we came into contact with was extremely helpful. We never felt pressured into our car. At delivery our salesman Max Hagar went above and beyond explaining to my wife how to use all the computers and various options in her car. She said to us she has had her other car for three years and still can't connect her phone to blue tooth. She now explains to me and our daughter how to use the computers on the Infiniti. LOL never would I have thought that. She loves her new Q50 and you know the saying "Happy Wife Happy Life". Thank you Max and the rest of the team at Infiniti Of The Palm Beaches.

Momcar

19 de jun. de 2015

No sneaky dealer tactics. They Went right to the point, did not waste my time and yes to almost all I requested. Extremely happy with my experience....

MVP61

15 de jun. de 2015

Adam is the best. From the moment we walked in he made our Infinity experience perfect. I will recommend Infinity of the palm beaches to my family and friends. It was a pleasure to deal with your staff and we live our G 50 sport.Thank you so much

Kmix

4 de jun. de 2015

Great customer service experience. Helpful and knowledgeable sales team, pleasant finance, clean and nice sales room and plenty of cars to chose from. Great experience.

Yoli123

3 de jun. de 2015

Everyone was nice. Had a appointment and the work was done at a good time. Got a lot of information on my car which is good to know

Infiniti

2 de jun. de 2015

Amazing experience throughout the entire process...usually not the norm when shopping for cars! My sales team duo of DION and GIL were extremely knowledgeable, professional and caring...asking the right questions and providing me with the best auto solution for my family. I am a repeat customer and will continue to rely on everyone at Infiniti of the Palm Beaches for my auto needs!

PeterL

1 de jun. de 2015

Each time I bring my 2011 Infiniti car in for routine service I always get friendly fast service. Danny the Assistant Service Manager is excellent. Taking my car in can't be any easier. Thanks again.

Angieb

1 de jun. de 2015

He Was respectful and knowledgeable about Leasing. Very attentive about my concerns. He dealt with them until I was confortable to sign. Excellent service..Yes

jtnjr66

1 de jun. de 2015

Max was fantastic, very knowledgable and extremely patient. Everone at dealer was super nice and the place was very nice.. Would absolutely recommend to all family and friends......

no

31 de may. de 2015

Clean and ready to go, on time, no problems. Answered all my questions and fixed the clock on top of every thing. It was nicer than other problems I needed to have fixed.

Nina54!1

26 de may. de 2015

Adam was a fabulous sales person. He was a pleasure to do business with and I would highly recommend him to anyone who is looking for a car.

jaimewife

26 de may. de 2015

Danny explained everything to us in detail. At first the tech wasn't able to find two of our "rattling" noises and the next morning Danny said they were able to replicate and the issues were resolved. We were very pleased with our visit.

abrandes

26 de may. de 2015

Christopher Tyson is an excellent customer service manager, I had an early appointment and had no wait. Chris called to tell me what type of service my car needed and I was able to pick it up in time. Chris was honest and forthright and I never feel like he's leading me astray.

tracer17

23 de may. de 2015

The service process with Nick is always smooth and efficient. I usually never have to wait long and he lets me know what is going on with my car.

pam

23 de may. de 2015

From the time I arrived, I was welcomed and helped along by all of the service employees. Bill was my contact person and explained the work to done. Then made sure I was comfortable while waiting.

Moe

21 de may. de 2015

Joe C. helped me during my car buying experience. He was polite, patient and an overall great guy. I didn't feel any pressure from him which made me feel comfortable, especially being that I was alone for the first time buying a car at the spur of the moment. I changed my mind about things a few times and I never got the feeling that he was annoyed or agitated; he simply made it happen. Even when my car battery died a little shy of a week of me having the vehicle in my possession, I was very upset, but Joe worked with me, checked up on me and did exactly what he said he would do. I am very satisfied and would recommend Joe C. anytime. He's awesome!

the fox

19 de may. de 2015

chris is always knowledgable helpful and friendly.I am satisfied every time I bring my car in for service and I intend to keep bringing my car on a regular basis.

SCarr

19 de may. de 2015

Danny in Service Dept. is outstanding and truly looks out for his customers. He goes above and beyond to satisfy the customer. Keep up the great job Danny.

Funkweena

19 de may. de 2015

It was absolutely a pleasure. I typically hate car buying but this was hands down myBest experience. The staff was warm, friendly and their goal was to make the customer happy. A++++++

MZbear

15 de may. de 2015

Dion's help in this purchase was as good as it gets from my point of view.Helpful , Honest, Willing to help Had great knowledge of productGlad I was introduced to him by your internet manager MaryeliseThanks

VRBB

5 de may. de 2015

The total experience from checking in, discussing what was wrong with the car, diagnosing the problem and the maintenance was handled very efficiently. I was surprised it was all carried out in about 1 hour and the car delivered back to me having been cleaned. Well done.

star trek

4 de may. de 2015

Gilberto Perez is one of the finest and most professional person I have ever dealt withHe has is an asset to the Infiniti dealershipI will definitely use him to purchase many more vehicles

barborka1

4 de may. de 2015

Its very convenient and friendly atmosphere at the service center. they are Always available to provide service on my car the day I need it.

82ranger

4 de may. de 2015

The sales staff was great, they got me out of my current lease and into a beautiful new 2015 Q50.Thank you very much for all the help.Jeff

hnancyf29

3 de may. de 2015

Danny explained de tails of the service needed on my car in a clear way I could understand. Also why the maintaince was necessary at this time . I appreciated his honesty and way he made me feel so comfortable and at ease with my questions.

gsullard

2 de may. de 2015

Adam made the process quick and simple. I knew what I wanted and he knew how to make it happen. Best car buying experience I've had.

Ariel Chaviano Infinity Q50

2 de may. de 2015

Gilbert helped both my wife and I on our lease purchase. He explained the whole proccess very clear, making us very comfortable and confident we were getting the best deal possible.

lindsey99

2 de may. de 2015

Adam the salesperson, finance and insurance person and Rosie were all great and made me feel very welcome and were so helpful in purchasing my new infinity.

Douglas Kisling

30 de abr. de 2015

Our service advisor, Bill Di Edwardo, provides exceptional and personalized service. Bill has been our advisor for several years and we trust his advice on the service of our G35.

NB1

28 de abr. de 2015

Kingsley, the salesman was great, very helpful and friendly. Scott Roland gave top notch service. Overall great experience. Would defiantly buy another car from here.

florida5

27 de abr. de 2015

Kingsley, our Salesman was very helpful and friendly. He made sure we were treat right. I was happy that we didn't have to go through any lengthy negotiations. He made is as painless a process as possible. I would go to Kingsley again to buy a car.

divisionick

27 de abr. de 2015

Everything was handled in the time that was provided. Price was on point with what was quoted to me. Complimentary loaner while my brakes were replaced. Very kind staff, updates via cell phone call.No problems with this dealership or its staff.

rick

23 de abr. de 2015

EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THEY WANTED TO HELP, WHILE LOCAL CHEVY DEALER TREATED ME LIKE THEY WERE BOTHERED TO HELP.

goody

23 de abr. de 2015

A total positive experience. Brought the vehicle in for an issue with a dashboard warning light. Had appointment with Nicholas. I was treated with extreme politeness. Very comfortable waiting room. The dashboard light was taken care of promptly. As I also needed tires and wanted to be economical, Nick suggested a brand and price that I was OK with and provided me a loaner car for a few hours while tires were installed. Nick is a true gentleman, friendly, and knowledgeable, and I will have no hestitation to return to Shumacher if and when I have to.

gtl1965

22 de abr. de 2015

We negotiated a fair price for the specific car we wanted with the internet Sales Manager. The website is very good and easy to use. The response was very quick using the website and internet sales. Once we arrived at the dealership the entire experience lasted only 2 hours. That included a test drive, paperwork with our sales person and all financial paperwork for our lease. Great group of people and beautiful new show room. Sales people, service and finance were fantastic.

Rae227

21 de abr. de 2015

I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied with VW but I have not been with Infiniti. 3 months after leasing my Infiniti I get a bill in the mail (a past due bill which they've had my address since 2009!) for hundreds of dollars. They are claiming excess wear and tear on a vehicle that was turned in the beginning of January. I also had the excess wear and tear package! I think it is ridiculous to send a bill months later after everything had been settled. If my vehicle had excess where and tear it should have been discussed when my vehicle was turned in or within that week. Also, my sales person Adam Kirschenbaum excessively called me and emailed me regarding the survey. Begging me to give him a "perfect 10 score". Of coarse, that survey came a few weeks after my Infiniti purchase and months prior to the bill. VW and Infiniti claim to be a "Schumacher family" but apparently they are not. Apparently, family means nothing to them. I will never purchase another car for Schumacher!!

FiniG35

21 de abr. de 2015

"Top notch service and explanations! Infiniti of the Palm Beaches always takes great care of me and my car. I appreciate the trust and care. Thank you Bill!" - Jason D.

omclean11

19 de abr. de 2015

It is always great to go to a dealership and not feel the pressure of taking on unnecessary maintenance costs. I am generally informed of my needs and I can schedule them when I am able too.

Ladybug625

19 de abr. de 2015

My service representative always goes one step further to treat me like a VIP and give me quick service, done beautifully. The maintenance department is very organized and they make dropping off and picking up as smooth as possible. I am always pleased with the work that is done. Many times the wait time is shorter than expected. It couldn't be any less painless to maintain your car.

Jeff

19 de abr. de 2015

Danny knows how to keep a loyal customer and in the process represents his firm well in both a quantitative and qualitative manner. He is the standard and should be recognized and rewarded for what he adds to the bottom line

whitejoe

18 de abr. de 2015

Great experience at Infinity of the Palm BeachesSalesman was very helpfulRoad test of my Q 60 was greatWould get my net car here next time

carolerpb1

18 de abr. de 2015

Rep was friendly, knowledgeable and professional. Services was very fast. Pricing for oil change was a little high. Overall I have been there two times and I was satisfied with both reps.

elaine

16 de abr. de 2015

We had a great experience Work was completed in a timely fashion and car washed and we left The service person had the paper work ready when we got there and we were in and out

jmm4944

16 de abr. de 2015

Every thing went smoothly from reception to completion. The repairs were completed as promised at the price quoted. The service associate who wrote up the repair order was very friendly and knowledgeable. No hard sell for unrequested work.

Kathy123

16 de abr. de 2015

From the moment we entered the dealership everyone we worked with was very helpful and knowledgeable. Our salesman worked very hard to get us a great deal on the car I wanted!

New Car Leaser

16 de abr. de 2015

Charged me $135 to replace my misplaced Title for my trade-in. The cost to do this myself would have been $75. Then Max the salesperson suggests the fee would possibly be waived because I made an effort to find it which didn't happen. Price gouging and then setting false expectations. Also, I had to wait 1 1/2 hours to sign the new car lease.

craiguwalker

15 de abr. de 2015

My Credit was a challenge by my own fault. However the team worked hard and make it happen. I would recommend Infiniti of PB to friends.

JoshM

14 de abr. de 2015

I usually get my car serviced at that particular dealership but this time I had a different experience. Every accommodation was up to par except for the fact that I have to drive back to the dealership to have my warning messages for maintenance reset, not particularly happy about that.

remy0323

14 de abr. de 2015

The Sales man was very courteous and took care of me. The finance representative al took great care of me during the purchase. Although I was going through a though time with a prior purchase from infiniti , the salesman help ameliorate the situation.

JobNumber1

14 de abr. de 2015

what ever you do please seek Danny if you want that 10 star service, radio trouble and services Danny had me in and out in no time

meld514

14 de abr. de 2015

Everything went well and quickly, I have enjoyed working with Danny as my service advisor and I will continue to request him as I move forward with maintenance on my vehicle.

infiniti624

13 de abr. de 2015

I bought my car at Palm Beach Infiniti and had an excellent experience. My service history has been excellent. I have worked with Nick S. whenever the car is in need of service. He is excellent. His customer service is exceptional. He goes above and beyond keeping me informed, having the car completed on time, inspecting and reviewing the service with me, and following up with me days later to confirm everything is still OK. This service included a challenge with the Transmission which was completed over two days. Nick kept me informed calling me concerning the issue and the correction. He is the guy I will wait to talk to and handle my wife's car when it needs a service or has a problem.Nick was out the day I picked it up. I was able to compare how good I have it with Nick. Nick told me over the phone to see his partner Chris N. and he would take care of it. WHen I knocked on Chris's door and entered, his face and demeanor said I was bothering him. I explained to him the situation and Nick had asked me to see him. He got up and walked out without saying anything. I didn't want to stay in his office so I went out to overhang to wait for him. He got back in 3 minutes and pointed to Okeechobee Blvd and said, You car is ready, it s over there. I couldnt see it and when I looked at him and said I dont see it, He said Its there pointing again. He shoved the service sheet into my hand and walked away. Forget about asking questions or explaining what happened at the service. When I found the car, It had all the plastic and paper in the car to protect during the service still in the car. I sat and reviewed the Service sheet. I thought it would be a waste to ask Chris so I decided that I should call Nick the following day.I dont write reviews. In this case I was sshown how excellent the service I get from Nick and what lousy service is from Chris. I m going to buy my next car from Palm Beach Infiniti due to the sales team for my wife's present car and continual discussions with Nick during my Service appointments. I will continually work with Nick since I know what excellent is from Him.

Hapygirl55

13 de abr. de 2015

Nick was great. He got a car for me when the shuttle was going to be delayed. I.am very glad Nick is my advisor!!

arklady

10 de abr. de 2015

Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car without the other key . He than knew the key was hidden somewhere in the car. He and another employee ,don't remember his name found the hidden key under the floor rug. He saved us from having to purchase another key for the cost of $400 plus ,both of these gentlemen are an asset to Infiniti of Palm Beach ., please acknowledge them as employees of the month Sincerely S. .Arky

Arylaw

8 de abr. de 2015

Adam Kirschembaum was great. Very helpful. Danny in service, as well. He made the experience much easier. He was friendly and worked with us to get the deal done.

Jeep831

7 de abr. de 2015

I have owned an Infinity for about 8 years. I can't even tell you how many service reps that I have had. Anyway the one that I have now is Danny Solorzano. He is the best ,he goes above and beyond to take care of me. He makes it a very pleasant experience.

Infinitylover

6 de abr. de 2015

Danny always makes sure the car is ready and done when promised,keeps you updated on the progress so that there are no surprises when picking up

taylor2012

6 de abr. de 2015

Being frank.... Danny Solorzano is the only reason I come back to the dealership! He is curtious, extremely knowledgable and genuine. His professionalism and ability to be flexible to accomodate my schedule is unsupassed in another higher end dealership I have visited over the years.

Car girl

5 de abr. de 2015

I had a good experience but I am still waiting on my gift certificate for the service area. I also had to come back the next day to resign the paperwork because of a mistake but other than those two things it was good.

bobabcd

4 de abr. de 2015

Our experience purchasing our car through Infiniti of the Palm Beaches is one of our best ever. We were prepared with our price and finance commitment from USAA. Our saleperson Max accepted the pricing immediately (no running to the manager), and the financing person came within .1 of meeting USAA so we took their financing. The most important feature of this sale is that Max understood he was selling to Deborah. Other salesmen at competing luxury brand dealers did not understand this and lost any opportunity to make the sale.We've owned Mercedes, BMW, and Volvo and can honestly say this car surpasses all three. It is an amazing ride that makes us smile every time we go out. And Deborah has finally let me drive it.Thanks Max and Infiniti of the Palm Beaches!

Nmwillis72

3 de abr. de 2015

Excellent service. Danny explained the problem and what was needed to fix it very well. I will recommend and come again. Very professional, courteous, and caring.

November222014

3 de abr. de 2015

Enjoyed the transaction from start to finish. Nice people. Felt very comfortable at all times. Usually, I dread going to dealerships but this time it was refreshing and enjoyable. I will definitely be a returning customer.

Smiley1

2 de abr. de 2015

I totally recommend , I encountered the most friendly,helpful and knowlegable personnel. Danny was beyond understanding of my situation. Truly exceptional service!! I will definitely return!!

don1732

2 de abr. de 2015

This was my third Infinity along with another Nissan product. Getting a car from Infinity of The Palm Beaches was a painless experience. Kingsley explained all the new features of the Q50 and took us for a ride as he demonstrated them. Stepping into the showroom and driving a new car home was almost seamless. DR & IR

bobby

2 de abr. de 2015

very satisfactory.only minor complaint is that the pasted label of next visit date is illegible. didn't notice until after i pulled away.Danny is an excellent service providerI appreciate washing of the vehicle

tcmour

2 de abr. de 2015

It is always a great experience and pleasure to work with Bill Di Edwardo when I bring in my vehicle for service. If I request a loaner Bill will it ready to go when I arrive so there no long wait. Thanks Palm Beach Infiniti and I will continue to bring my business back yo you!

AshleyO

1 de abr. de 2015

Infiniti was the best car dealership and people I have worked with, no matter what I had wanted they made sure they could help me out. I was every impressed with everyone. Keep up the great work guys!! Thank you!

fldennw

1 de abr. de 2015

Very good overall experience. When picking up my vehicle, I had to wait for my assigned service advisor while she was with another customer. There appeared to be other advisors available who could have assisted me, enabling me to be out of the dealership a little faster. Other than that, my experience was great.

infiniti&beyond

1 de abr. de 2015

Fast, fast, fast and oh so friendly. Service has always been very good but it seems something new has been implemented and now its great.

swiddows

27 de mar. de 2015

Danny was a pleasure to work with. He welcomed me with open arms and took care of my needs in a timely fashion. The atmosphere was clean and the staff was sharp. I will be back!Thank you! Stephen WiddowsTechnical DirectorMULTI IMAGE GROUP1701 Clint Moore Road, Boca Raton, FL 33487Toll Free: 800.523.2682Ph: 561.994.3515 | Ext. 377 | Fax: 561.241.1616Cell: 561-506-7883stephen.widdowsatmig.ccwww.mig.cc

DJ

22 de mar. de 2015

My day always gets better when greeted by Candice. I always feel like my time is just as important as the dealerships time. We change our cars every 3-4 years and I will stay with Infinite as long as they continue to provide this kind of service.

ernestdg3

20 de mar. de 2015

Most amazing experience I have ever had with a service depart and I have usedseveral dealer service departments and nothing even holds a close second toInfiniti of Palm Beach thanks to a incredible employee Danny Solorzano

Hobwise

18 de mar. de 2015

Danny Solorzano is a great Service Advisor and I am extremely pleased with my encounter and experience with him. He keeps me informed every step of the way and provide me with service options that are very reasonable.I always asked for Danny when I make my appointments.

bebegun

18 de mar. de 2015

I called in & made an appointment to get my care serviced. Everything was explained correctly by Danny. The mechanical crew is awesome.I was given a loaner car which I I couldn't be more thankful for.I am looking forward to having my vehicle serviced again.

larhockey1

8 de mar. de 2015

Nicholas was my service consultant. He was wonderful, professional and he communicated with me the entire way. I am so pleased to have worked with him.Larry Baio

Infiniti

8 de mar. de 2015

Bill is always professional, prompt and explains everything that needs to be done clearly so I understand...never any surprises! My repair needed me to leave car behind but Bill provided me with a nice loaner that enabled me to go about my daily chores. Bill kept me updated on the status of the repair throughout the day. Car was serviced and I picked it up cleaner than when i dropped it off! Thanks Bill and Infiniti staff!

ValM

26 de feb. de 2015

The employees at the dealership worked their best to make our buying experience smooth and excellent. It took about 4 hours to drive off with the new car, but it was worth it.

edrem01

20 de feb. de 2015

Chris Tyson was able to accomodate my need for service in a short notice later in a day. I schedled appointment earlier for Friday morning, but work plans changed and I had to be in Orlando that day. Called Chris Wednesday afternoon and he took care of. I really appreciate it.Thank you

Nuclear

24 de ene. de 2015

Very professional and at the same time they made me feel in confidence. Is the best auto buying experience ever. Two thumbs up. Specially for Gilberto Perez.

Andrea

23 de ene. de 2015

Everything went quick. However, coming from south motors located in Miami, my car was always washed as a part of the service. I was disappointed that this did not happen here.

Gblanchard

16 de ene. de 2015

A big thank you to max who handled the entire sales process like a true professional. My experience with him has taken all the stress out of buying a new car and has made me a long to future client of this dealership. I never felt like I was being pressured , he was doing everything in his power to meet my budget and find me the exact car that met my needs. I would highly recommend him to all of my friends and family ! Great job and thank you !

Faith Herrman

29 de nov. de 2014

they people who helped us we're very nice and caring . and gave us agreat deal. sal delgreco gave us a great deal... and was very nice with us.

Pissed off!

18 de nov. de 2014

I usually never bother to write a negative review if something is bad, but this really set me off. This dealership goes beyond unprofessional. Lets start by saying that I am a cash buyer in the market to buy a used infiniti. I had found a car listed online by Schumacher Infinitis' website. It was exactly what I was looking for, from color, price, model, and features. So I call to make sure that this car was still available and, it "definitely was". I specifically told them I was coming in from out of town (a 4 hour drive one way) to test drive and likely purchase this car the next day. They said they will call me before I leave to let me know that it is still available and on the lot. And they did and said, "its definitely still available"! I said, "Great! I will be on my way tonight so I can view in the morning." So the person I spoke to on the phone (whose name is Anthony) said he will set my appointment for the morning with JP or Scott. And the car will be in front ready for test drive! Well, turns out I don't meet with JP or Scott, so I meet with Max. Next, I find out he can't find the car. Throughout the conversation and the waiting and waiting things start to smell funny. Then Max finds out from a person on the other end of the phone that the car was "delivered last night". I know from my experience in sales that the call in the office was probably staged! How does a dealership not know immediately what they have and what they don't? I was pissed! I took time off work, drove a total of 8 hours to Schumacher Infiniti to be sold another car that didn't come remotely close to what was advertised on their own website as well as third party websites. So I leave the dealership and I check their website immediately and find the car was taken off and replaced with a another one, a lesser model with less features, at the same price on the same link. I should have known the price was too good to be true on the original listing. I thought Infiniti was about having class!!! What xxxx these people are!! All they care about is misleading potential buyers to get you on their lot!!! Time to inform the BBB! BUYER BEWARE!!!

steven.spitz

16 de nov. de 2014

I wish there was a NEGATIVE ONE STAR! What a nightmare dealership... went out on a test drive and the salesman forgot to take the license plate. I'm pulled over and I detained 30 minutes and end up getting a warning ticket. Yes, that's right, I was driving so I got the warning ticket. The dealership was so rude about it like they didn't care. The salesperson was the biggest BS artist I ever met in any dealership and offered the worst deal of any Infiniti dealership. I ended up getting my car from Coconut Creek which is a first class operation. What a difference between the horrible sales manager at Inifiniti of Palm Beaches who is actually banned from.... well that's another story which I won't publicize but suffice it to say you can do a million times better at any other dealership. Oh, and Infiniti of Palm Beaches both my parents bought cars from you but after the way you treated me they will go to coconut creek on the next ones and they told their entire community about how badly you treated me. Also, the next time your general manager hangs up on someone complaining about getting a ticket you might want to think twice about treating your customers better.

wriedenn

22 de oct. de 2014

Chris was very professional and helpful, arranging twice for an employee (Robert?) who was also very friendly and professional to take me to and pick me up from the airport when I needed a loaner at two different times during my repair.

Alex Brez

6 de oct. de 2014

Excellent Service.I am very happy ,tanks to Adam hi is a very professional and good guy to work with . I am recommend this dealership to all my family and friends .

kporter198011

4 de oct. de 2014

I recently moved to Florida. I did not have the relationship with the infiniti dealership in west palm like I had in new jersey. From the time I arrived, they made me feel comfortable and relaxed. Adam took the time to listen to all of the features I was looking for in a new vehicle. I was having a difficult time deciding but Adam and Max were patient with me. I didn't feel pushed. After I decided to get the new car, they gave me a full tutorial of all the features including a second test drive to see how everything worked on the road. Adam personally introduced me to the service department. Management and finance departments were friendly. Overall I was very pleased with the service and knowing I can call on Adam anytime for help is a business relationship I appreciate.

Elizabeth999

3 de oct. de 2014

This was the most stressful, miserable experience we have ever had shopping for a car. The sales team were all playing on their cell phones when we walked in to the dealership and no one, other than the receptionist greeted us when we came in. We had an appointment to see a sales person who was not there when we arrived so they stuck us with Adam. Adam was the most unprofessional, condescending, rude person we have ever had the displeasure of meeting. He knew nothing about the cars we wanted to test drive and was more concerned whether we were ready to "make a deal" the moment we sad down in the office. Actually those were the exact words he greater us with after he told us his name. He didn't even know what we were looking for, just wanted to make sure he had a "deal" before he wasted his time. After we did the test drive and sat down the lying and cheating began. Adam quoted "laws" in Florida that don't exist, values of cars are on market that were inaccurate (we had done our homework and brought documentation). Apparently this dealership does not like informed customers - it's harder to cheat them. We finally got up and left, drove to another dealership and purchased the same car with no issues or problems. We would NEVER consider EVER using this dealership or would EVER recommend this unprofessional lying cheating miserable dealership to anyone. ***As an aside....the next dealership was so wonderful, we decided to trade in both our cars and bought two new cars that day. To bad Adam -who I imagine works on commission- was to unprofessional to even ask what we wanted or needed****. STAY CLEAR. THERE ARE MUCH BETTER EXPERIENCES AT OTHER DEALERSHIPS***

jimroberts1987

23 de sep. de 2014

Danny did a great job informing us of what needed to be done to make sure our Infiniti stays in great shape. He wasn't pushy, he was just honest and very helpful. He did an excellent job and I'll keep coming back.

lylethe4

18 de sep. de 2014

never again will I step into their showroom, had previously leased a vehicle two years ago, saleman has since left... sales manager arrogant, unprofessional sloppily dressed with his feet up on his desk, very arrogant in his discussion of price, told me essentially to get lost, have owned or leased more than ten infinitis in the last 10 years and I have never been treated so rudely.. went down to ft. lauderdale and was treated with dignity and respect, trade in valued at $9,900 more than trade in at Schumacher... was told by Scott mgr. "we don't need you car on a trade in," take it some where else.. what an arrogant son of a b___! learned he was an assistant golf pro previously, 2+2 =4.. bet he won't be there in a month or two. what a jerk.. not a good representative for Mr. Schumacher..

georgeharris

15 de ago. de 2014

My service consultant, Danny Solorzano was very professional, informative, prompt and he explained everything that needed to take place. Everything was finished within the time period that he estimated. It was a pleasure to have this work done by such a professional staff.

ExInfinitiLover

13 de ago. de 2014

Unless you have excellent warranty, they will suggest unnecessary repairs, will quote one price and will charge you something else completely. I have always been a dedicated Infiniti user and I believe in going to the dealership for repairs. However, as my warranty expired, I found that the service changed. My service advisors became more like sales people, selling parts for my car that were absolutely not needed. Finally, on my last visit, I was quoted one price only to show up and find that an entirely different price was on the agenda. They are sheisty and are happy to take advantage of loyal paying customers. Their mission is to rob you blind if you keep coming back. They will waste your time and your money if you trust that they are working in your best interest. They received one star because zero was not an option! Never again!

nails420

6 de ago. de 2014

My experience was very good. I was very happy. Dion had a lot of information to help me make my decision in which car was best for me. He is a nice guy to work with. I love my Infiniti Q50!

Douglas Moore

15 de jul. de 2014

Adam was very helpful from the moment I walked in the door. I was looking for a vehicle that the dealership did not have. Adam listened to my wants and needs and found a car that was not only a better vehicle than the one I was searching for, but at a better price!I am extremely happy with the service and professionalism that Ad displayed. I will recommend Adam to anyone that is searching to purchase a vehicle soon!

Gibsong

27 de abr. de 2014

Travis made my service experience awesome. I trust no one else with the care of my car. Travis was very polite, courteous and went beyond the call of duty. Travis far exceeded my expectations and made me comfortable with entrusting my car to his care.

Mguieb

10 de abr. de 2014

What a top notch overall experience buying our new car back in Nov 2013. First off, the initial internet price inquiry offered us quite a discount that it was worth the 5 hour drive up from Key West to check it out. Secondly, the selection of the particular vehicle we were looking for was endless. They had at least 4 vehicles of every color available and also every interior color available with all the amenities too. You name it, it was there. If you couldn't find your car from one that they had available on the lot, then it didn't exist. Our salesman was wonderful, very patient, informative and made it a very pleasurable experience. No pressure or hovering!!! Great all around guy. The finance manager, Anthony Palestos, was wonderful also. Very patient to answer all our questions and address our concerns and explain each and every piece of paperwork and did not rush us thru it given the fact it was 6:00 and the dealership was already closed. The commitment to the customer still continues from Dion far after the deal was done. He is quick with a response / resolution to any issue I have and that in itself is very comforting. The Infinity portion of the Schuhmacher dealership/showroom was not huge for the overwhelming inventory they had but was modern, very clean and welcoming. I am the first to admit, I dread when its time to go car shopping, but honestly, I really enjoyed this and would HIGHLY RECOMMEND this dealership to anyone who is looking for that car buying experience that will keep you coming back!!

Mlindo

4 de abr. de 2014

The service was excellent. There was attention to detail and focus on my needs as well as making sure that I did not pass my budget.

joanellenterry

31 de mar. de 2014

Staff at this dealership is the best. They are mindful of your time and they are not "pushy".They "listen" to what is important to the customer. This is my second Infiniti. It was uncomplicatedand seamless.

cruzfamily725

24 de mar. de 2014

Goldbert was very helpful and informative. I highly recommend Goldbert along with the sales manager and finance manager. They all stayed late after hours to make sure the deal was done and Goldbert followed up the next day to ensure I understood all the features of the car.

beilowa

22 de mar. de 2014

Appointment set up with loaner car at my convenience. Bill extremely pleasant to deal with and answered all my questions. Called when car ready, at time promised. Work performed to my satisfaction. Pleasant and quick visit.

Lurowan

16 de mar. de 2014

Jessica was outstanding. Total breath of fresh air She handled my 25k service and I just felt she was so genuine and very personable. I felt she was very honest. I'll ask for her again!!

cutlass476

16 de mar. de 2014

Quick and courteous. They did great work and did so very quickly. Bill was very professional and prompt. My care was serviced and repaired quickly and correctly.

cindydoolittle

12 de mar. de 2014

Danny and the service staff at Infiniti of the Palm Beaches are so professional and friendly. It truly is one of the main reasons I would purchase an Infiniti again!

christophera74

8 de mar. de 2014

Bill was very empathetic, which is what great customer service is all about. Although I was very upset about the reason for my service(girlfriend put diesel in gas tank), Bill's empathy for my situation made a huge difference. I do think labor was slightly overpriced, but it is an Infiniti after all and the level of service makes up for that. I also got my vehicle back faster than I expected and I really appreciated that.

rabbht

5 de mar. de 2014

The service was great, especially my service writer. They did my service quickly. My car came back to me looking like new. I would always use your service.

Permasales

4 de mar. de 2014

Fantastic service and attention to detail. I came in by appointment, Danny had all my services done right away and the car was detailed quickly.

1620jeffrey

2 de mar. de 2014

service, excellent, however something new in the car performance post service, may be a problem requiring a return visit to the dealership which would be very inconvenient

Pierce044

26 de feb. de 2014

Very pleasent experience. Everything was done as requested and Mrs Gersley was very professional at her job. Will request her the next time I need service.

PTMiller80

25 de feb. de 2014

Danny was very helpful in informing me about services included in a package I purchased with my car 5 years ago. I've had my G37 serviced at several different Infiniti dealerships in multiple states and Danny was the first service consultant to look at the plan in depth enough to provide me with the additional services I was allocated beyond the routine oil changes I had been receiving.

Bideaum

23 de feb. de 2014

I had several major service issues that needed to be addressed quickly as I had my car towed in. . Danny took me right in and gave me very practical and cost effective advice.. Then he got the work done timely and returned the car when he said he would. I very much appreciated Danny taking such good care of the issues and doing it in a cost effective manner. Service like that makes it much more likely that I will come back to this dealership for my next car. And I will certainly recommend the dealership.

michelekirby

23 de feb. de 2014

Dexter Richardson worked to get us the right car at the price we wanted and was helpful in closing the deal quickly and to our complete satisfaction.

GargiGupta

23 de feb. de 2014

Everything was great... Dexter was very helpful with the whole process. JP and Scott went above and beyond to make it happen ... awesome! Thank you

Ahs4040

22 de feb. de 2014

Great all around experience! From the moment we were greeted at the door until the car was delivered! Thank You Goldbert! We were very satisfied:-)

Dryver1

19 de feb. de 2014

The salesman were polite and professional. The management was very accommodating. I appreciate the time everyone at the dealership took to communicate and meet my needs.

InifiniteM35

15 de feb. de 2014

The experience with Bob was excellent. He lets you know what is going on with your car at all times. A great employee to the company. A asset to the company.

barry2th

12 de feb. de 2014

Service representative Bill Diedwardo was extremely helpful and very forthright in his explanation regarding the service we needed and was performed. We are winter residents and Bill remembered me although it has been almost one year since we had service. All in all a very positive experience.

harphyl

12 de feb. de 2014

Kingsley was most helpful in finding the car we wanted and taking time to explain all the features and how to work them. Everyone we met was patient and friendly. We have experienced a small technical problem which is being handled at our total convenience by bringing us a loaner car and taking ours for the service. Any calls we make to our salesman are answered immediately or returned promptly!

ReeceG

10 de feb. de 2014

I was extremely pleased with the service delivery. Travis was on time for my scheduled appointment, he was responsive and returned all of my calls in a reasonable period of time. In addition, he was very patient and accomodating. I will definitely refer the location and Travis for his attention to client service.

bebegun

9 de feb. de 2014

I recently purchased a new QX60I brought it in for it's 1st oil change & also low tire pressure I had twice within the past week. As I was there I inquired about my transmission as it is quite different than my last vehicle. Gene answered my questions and more & was very knowledgeable and helpful. Danny has always been very courteous and made my service a pleasant experience. I am very happy with the service I receive at Infiniti & the people who ensure that it does. Thank you Service Dept!!

Sharveyl

3 de feb. de 2014

Both Danny and Travis provided exceptional client service. Danny made sure all of the issues with the car were taken care and that I was able to get my loaner with ease. Travis went above and beyond the call of duty by dropping off the keys I left in the loaner. I appreciate his effort to do so.

cathybewley

2 de feb. de 2014

I have leased Infiniti's since 2005 and really love the product and service provided by Infiniti. I first became involved with Infiniti of the Palm Beaches in 2011 when I leased my G37 from Anthony Palestos and was treated exceptionally well! l knew then that they would become "my" dealership. I recently contacted Anthony to make arrangements to lease a 2013 G37 and heard the good news that he was now the Business Manager of Infiniti of the Palm Beaches. We made arrangements for me to come to the dealership and Anthony assured me that I would receive the same excellent customer service provided me on my last visit. Anthony introduced me to Adam Kirschenbaum who helped me with my new lease. Adam was terrific! He was patient, knowledgeable, and a very good teacher in assisting me with understanding the navigation system (which was new to me!). He telephoned me the very next day making sure that I was happy with my car and that I understood all the "bells and whistles" of the car. He provided me with his cell phone number and instructed me to call at any time if I had questions or concerns regarding my new car. All in all, the entire process of leasing the car was a very enjoyable experience. Everyone at Infiniti of the Palm Beaches went above and beyond to ensure that I was happy. I would not hesitate to recommend them to friends and family and plan to return to them for many years to come.

captpass

26 de ene. de 2014

I expect timely accurate understandable service and thats what I received .Also and more important to me was dealing with my representative who was knowledgeable about my vehicle and provided me with honest answers to my questions and concerns,He is a gentleman and a pleasure to work with

angela038

23 de ene. de 2014

We had a very enjoyable experience buying a car from Max Hager and the whole Inifiniti team. Max should be considered a valuable employee who cares about his clients experience. Would highly recommend and refer friends and family.Angela and Sean Griffin

jagster

23 de ene. de 2014

The whole experience, from their internet website and chat client, to the final delivery, was a fantastic experience. The level of customer service was well beyond my expectations and this is the second purchase, for me, from Schumacher. The reason I came back to buy another car was that the first experience was just as good. See you again!

RodneyMaharrey

23 de ene. de 2014

Excellent service I had a 7:30 appointment arrived prior to their opening. As I waited for the gates to open I was greeted by a service associate who confirmed my appointment and whom I was there to see. In the interest of MY time he took my information as to get me into the system get my loaner car ready so that as soon as they opened I could get in and get on my way. All associates were very professional courteous and worked very well as a team with a common goal in mind. Thank you Bill De Edguardo and all of the staff at Infiniti for your excellent service experience, I WILL BE BACK!!!

duchesne

19 de ene. de 2014

Great experience. Max/Sales Agent spent a considerable amount of time understanding what my objectives were for the purchase of my next Infiniti. Looked at scenarios for both a new vehicle and a used vehicle and choose a 2013 JX35. Only one outstanding matter regarding the replacement of damaged third row seat seat belts. Max/Sales Agent inquried with Service Department on the day of my purchase to confirm that the seat belts would be replaced as it is considered a safety matter. Will need to follow up on when the seat belts will be replaced.No buyers remorse - very happy Customer.

flash21

8 de ene. de 2014

My car was in for oil change and inspection. Travis Jones provided excellent service. The car was taken care of as soon as I arrived.

Michyuko

6 de ene. de 2014

This was my 3rd lease from Infiniti and it's the great experience, friendly sales staff and awesome customer service that keeps me coming back.

vleeuwen1

5 de ene. de 2014

Danny gave excellent professional customer service to me. He was friendly and knowledgeable. Infinity has a good loaner car program. After the service my car got a very good car wash and was ready nice and clean when I came to pick the car up.

downtownguy

29 de dic. de 2013

The reason I would recommend the Infiniti service center to anyone would be the prompt professional service that I received. As soon as I pulled up in my car I was greeted by a young lady smiling and asking my name, and reason for my visit. I had an appointment scheduled that day for regular service. I had my fiance and my little dog with me. She also quickly introduced herself to me and them. Then said that my service writer would be with me momentarily. She then offered us to come inside the lounge and relax and have coffee or water and was there anything else that we needed. After approx. 5 min I was escorted to my service writers office and he then proceeded to come outside with me and talk about any concerns I had with my car besides the regular service. We talked briefly and then my loaner car was brought up and he said he would call me when my car was ready and again made sure that I had no other concerns with my car. Overall the service by everyone at Infiniti was very professional and friendly and made me feel welcome and that I had brought my car in and that they really cared about how I felt. I was only there approx. 15 to 20 min. and left feeling confident that my new car was in good hands. Then later on in the day I received a call my car was ready and that they were there until 5 that day. I went over later in the after noon and picked up my car and received the same great professional friendly care that I received when I dropped it off.

brk6483

28 de dic. de 2013

I have only ever taken my vehicle to this dealer for service. I have a 2009 G37 Coupe. They always do a great job, very timely service, fair prices, and I trust them! They are very friendly, and the waiting room is pleasant and easy to wait in. I recently had the pleasure to work with Danny Solorzano, who was the best! He epitomizes exceptional customer service. Danny made me feel like a friend of the family was taking care of me and my car. Really great experience and I am going to request Danny by name for now on!

mchallenor

26 de dic. de 2013

i came to palm beach infiniti after a terrible experience with offleaseonly...thank goodness i decide to come into your dealership...everyone i dealt with was extremely friendly and went out of their way to put together an awesome deal and experience!

eyedocjay

18 de dic. de 2013

I felt the Dealership was efficient and honest and everyone was accommodating. All of my questions were answered thoroughly. I feel my time was utilized fairly.

eliawyatt

14 de dic. de 2013

Danny went out of his way to make sure that I would be happy with service being offered an that I understood what type of service was being offered. I did not feel like he was going thru the motions, he added that personal touch.

ripcha22

9 de dic. de 2013

Chris was my advisor amd he did an excelllent job in servicing my vehicle. He was very efficient and helped me in timely and pleasant manner. I would recommend him and this service center to friends and family.

Madhatter

8 de dic. de 2013

Have dealt with Max Hager since 2006, and this is the 5th car we've acquired through him! Easy to work with, I would recommend him to amyone!

rdietz45

6 de dic. de 2013

Dexter was Informative, easy to work with, provided constructive input and flexible - the whole leasing process makes it easy.- of course the G50 had something to do with making a quick decision - great great automobile.

gacollector

4 de dic. de 2013

This is my third Infiniti leased from Max Hager because I can't find a finer salesperson anywhere. Always takes care of me. Love him.

mj_robinson

29 de nov. de 2013

Tim was a fantastic advisor, no pressure, just a great friendly guy who was wonderful to deal with. He went out of his way to make the deal that I was comfortable with.

funky6

29 de nov. de 2013

I gave the rating that i did because Danny Solorzano was professional. He explained the work that needed to be done and the price as well. He smiled and did not rush me durning the meeting between the two of us. He set me up with a loaner car and he kept me informed by phone when the job was complete. My car was washed and ready at the time that he said it would be. He also talked to me about work that was recommended in the future. Over all a nice guy.

salscar

29 de nov. de 2013

I have used this dealership before and will continue to use it for purchase of car and service because everything was fine. No complaints at all. Thank you.

mabagold

27 de nov. de 2013

It was a pleasure working with Danny and the others at the service center. Everything was done correctly. on time, and with a smile. However, I do not like to spend a lot of time filling out these types of surveys.

GatorCBS76

25 de nov. de 2013

They only care about making the sale. No support after the sale. They refuse to stand behind the product even though the car has a safety issue that could affect my children. Horrible!!!

Outasite

19 de nov. de 2013

As smooth as any vehicle purchase experience I have ever had. The client advisor, Adam Kirschenbaum was outstanding! He was very professional and cared as much about getting me the vehicle that I wanted as he did about the sale. The dealership was very tidy and I liked the customer friendly layout. Adam made sure my new vehicle was clean and ready to roll when the purchase was completed. I was very impressed that he came out to go over the vehicle features with me after the purchase and to setup my cellphone to work with the bluetooth on the vehicle radio, without me even having to ask, now that is going the extra mile for the customer!!! I will recommend Adam Kirschenbaum and Infiniti of the Palm Beaches to my friends and family. Thank you Adam for a great car buying experience.

lkossin

18 de nov. de 2013

we also took our subaru to schumacher for service subaru offered to drive us to breakfast and infiniti gave us a loaner car to get us there without slowing down the service crew.obviously infiniti has the best customer service and customer satisfaction level guaranteed !!!!

Safooma

14 de nov. de 2013

I had a great experience dealing with John at Schumacher. I was in the market for a new SUV and John was extremely helpful with my choice. I left with a new QX70 and couldn't be happier with my choice. I will be looking for John on my next purchase.

charlesmarrale1

13 de nov. de 2013

I typically don't take the time to fill out these service surveys but due to the great experience I had as usual from Dexter I felt it was a must in order to properly express how easy and quick Dexter made the experience. This is the 3r automobile I have leased from your dealership. I have always dealt with Dexter Richardson. Dexter is by far in all my years of auto purchasing and leasing the BEST rep from any dealer that I have ever worked with. He goes over and far above any possible expectations someone could have for an auto leasing or purchasing experience. I would highly recommend any of my peers to use your dealership specifically due to my experience with Dexter Richardson.

KenJLev

10 de nov. de 2013

Everything was perfect. Chris was nice, knew his stuff, service was performed promptly, and I got a loner car so I could go out to breakfast while waiting.

Nezowitz

8 de nov. de 2013

Josh made the experience very pleasurable. He worked hard to find the right car for us at the right price. Thanks again for your help!

carolinaarganaraz

7 de nov. de 2013

Excelent job very friendly..... Always help me with my car, and always on time.........................i have no mire to said. Is perfect and always love it.

Dawn3296

27 de oct. de 2013

Bill Diedwardo makes everything from scheduling the service appointment to picking up my car a pleasant experience. He has a great attitude and he is informative about any additional services my car needs.

baldharv

24 de oct. de 2013

I have been a customer of Infiniti of the Palm Beaches for over 10 years. The reason is simple, the knowledge, professionalism and friendliness of the staff is excellent. The quality and timeliness of the work done is always outstanding. There is a loaner car ready for me when I come in for service and my car is always freshly washed and ready when I return to pick it up.

LIBERTYGOLD

17 de oct. de 2013

VERY PROFESSIONAL,RESPONSIVE AND ABOVE ALL KNOWLEGIBLE, was easy to negotiate ,gave a great test drive and explained everything,he is an asset to your company and I will buy another infinity in the future

snoopy1020

17 de oct. de 2013

For whatever reason we need to go to Schumacher Infiniti it always is an amazin g experience. This is my 4th Infiniti and I would never go elsewhere. Sal, Anthony and Bill in service always take the best care of our familythanks

greggpow

14 de oct. de 2013

had a great exsperiance trading in my car and getting into a knew q50sport, my salesman dexter and the salesmanager jp were very helpfull. this is my fifth shumacher vehical and i would only bye from them, i was in and out in less then an hour which made me very happy, dexter is a very big accet to the schumacher dealership, i would recommend my friends to youthanks againgregg powell

rollmaven

14 de oct. de 2013

I HAD A PROBLEM WITH MY BRAKES ON MY 2013 G37 CONV. I WAS GREETED ON TIME , THE PROBLEM WAS SOLVED. I WAS TREATED VERY WELL BY BILL. WHO COULD ASK FOR MORE ?

Luch10

9 de oct. de 2013

Great staff and comfortable process. No sales pressure. Explained the car very well. Very enjoyable ride and service. Financing was easy as well and very helpful.

Jfjarboe

7 de oct. de 2013

Gerald Raymond assisted me every way possible. He new everything about the infinity g37 I was looking at, which made it easier for me to get. Great guy who is very helpful, I defiantly would refer him to a friend.

vs8595

5 de oct. de 2013

Max was very helpful. He went out of his way and worked around my work schedule. He was very professional. I would recommend this dealership because Max actually brought the car to my job. I was working 6 days a week and not able to go to the dealership. He went above and beyond by bringing the car and paperwork to me.

Bernie Alvarez

4 de oct. de 2013

This is our 7th Infiniti and 4th with Shcumacher dealing w/ Kingsley. I strongly recommend Infiniti & especially Kingsley at Schumacher to anyone interested in Infiniti. Outstanding service & best price in South Florida by far. I live in Miami & would never shop elsewhere.

efstathioum

30 de sep. de 2013

Danny did a great job, He was friendly, honest and extremely helpful. He made sure the service was completed in the time frame he gave me and he even went the extra mile by helping me find a part I needed.

Sharveyl

27 de sep. de 2013

Danny was extremely helpful and friendly. He made the price for the 30k service less painful and made sure my vehicle was clean and serviced correctly.

prince16

25 de sep. de 2013

Good service, knowledge and courtesy of both vendors. I was very please with the price and monthly payments. I also purchased the hazzard and maintance warranty that will give me a little more peace of mine. Thanks

florannger

18 de sep. de 2013

Bill is honest and very attentive. He goes out of his way to satisfy me. I trust him and has proven that he services my car to the fullest.

drbaby

18 de sep. de 2013

Jerry was very helpful and made the buying experince painless. I met the service department and they also were very pleasant and helpful. I look forward to bringing in my car for service in the future

simba2137

3 de jun. de 2013

This dealership will try to sell you service/parts you don't need, and the General Manager, Ron Gould, is only concerned with wasting your time and money. I have been a loyal Infiniti owner for 12+ years. I buy my cars brand new, and keep them for approximately 6 years or more. I brought my 2008 QX56 into this West Palm Infiniti location to get my brake pads and rotors resurfaced. I came out with a $1270 bill with only the front brakes done and a few other things that they claimed had to be done but wouldn't be able to prove to me (hidden issues)- but I should trust them. I did as I have always had my car serviced at the dealers (Scottsdale, Orlando, Clearwater, etc.). When I went to pay the bill they couldn't even show me how the price broke down, as I had a coupon for 20% service. They just said they put it in the system and roughly estimated the discount (????). It was 6 pm and I wasn't getting anywhere with understanding what they were charging (original price less discount, plus tax - you would think that would be pretty straightfoward to show a customer) so I gave up on the wizard behind the curtain and just paid it. I asked specifically if that was all the major service I would need for a while since I wasn't expecting such a large bill - and they guaranteed me that that was everything and they had completed a thorough check. I let them know though that on the back brakes, even if though they talked me out of replacing them, that I would bring it back to get the back brakes replaced if it was still squeaking - at my cost of course. They stated that sometimes it will squeak and even new cars do that. That statement was confusing since I've had my car since it was brand new and the squeaking problem only recently started. I ended up bringing the car back to do the back brakes about a month later, but also about a week after the original service the driver side rear tire pressure wasn't reading. I took it to Costco and they stated that the tire sensor battery was reading that it was good and maybe it just needed to be reset. So I had told the Infiniti dealer this when I called to schedule the back brakes, and again when I dropped it off that the tire sensor needed to be reset. I got a call from Infiniti that they recommended that I get 2 new sensors for both rear tires. Funny because only one wasn't reading the pressure. They stated that the one was bad, and the battery on the one that was reading ok was low and they recommended just going ahead and doing both - for the price of $450. Also they stated that I needed some kind of other thing done that would be another $149 (some rubber had cracked over time) - so much for a thorough check a month ago - but once I asked if it was really necessary to replace they admitted it was not - so I didn't. The long and short of it is that I also refused to replace the tire sensors for $450 and just got the back brakes done. Back brakes don't squeak anymore - so I should have just got it done when I took it in a month ago. That was Wed, so on Saturday I took it to Costco in Orlando and told them what the dealer told me. Costco reset the tire sensor and it now works perfectly. He stated with Infinitis they are a bit touchy, but it was reading strong, so he knew the tire sensor didn't need to be replaced. I called Ron Gould just to let him know that this had happened (as I was appalled at the Infiniti dealer trying to charge me for something I clearly didn't need), and he didn't even want to hear my story. He wanted to know how many miles was on my vehicle (?? probably wanted to say that now that I've gone to Costco it's out of warranty) and then he wanted me to waste an hour driving time to bring my vehicle in so that they can "look at it" - when I asked him why would I waste my time and gas when it's now working perfectly fine, he stated because maybe Costco wasn't authorized to do that sort of work. Really, that's what you're are concerned with?

siestarich

22 de nov. de 2012

They do not tell the truth....after shopping several Infiniti dealerships I was ready to do a deal at another dealer other than this one, since their deal was not good.I was told that if I came back, the sales mgr. identifying himself as JP would beat the deal I had, after I laid it out to the internet manager who spoke to JP.I traveled the 25 miles back to Schumacher Infinity and waited an hour after my appointed time to finally be summoned to the salesman's office who repeated the bad deal I got from them the first time... JP finally came in and told me he could not match the deal I had elsewhere.These people think the customers are stupid....My advice is to avoid them at all costs...