Michael Hickman

9 de sep. de 2016

I went in for a certain car and a certain payment in mind and left with exactly what I wanted they even bought me lunch which was really nice of them Daniel was awesome definitely recommend.

Michael Hickman

9 de sep. de 2016

It was a no pressure experience I went in with a car in mind and we negotiated a deal that fit my budget and couldn't be happier with my car, also they bought me lunch which was really nice. I worked with Daniel and i think Michael but it was a good experience nonetheless would definitely go back.

RenaZ81

4 de sep. de 2016

Tony was able to get me a great deal on a new mazda cx5! He is a great salesman. I highly recommend him for your next vehicle purchase! ;)

axellares11

2 de sep. de 2016

We love our Kia optima! Tony did a great job at making sure the monthly payments and down payment worked with our budget. Thank you for your help!

Francisca Lozano

2 de sep. de 2016

I had the most awesome experience there. Tony Levine was so nice and so patient. He made my car buying experience wonderful. I would highly recommend

Rudymti

24 de ago. de 2016

Daniel helped me find a perfect replacement vehicle for the one I had taken in for repairs. He arranged a shuttle ride so that I could get my job while he worked on finding the perfect vehicle for me. When the return shuttle ride did not arrive on time to pick me back up, Daniel went above and beyond, by driving across the city to pick me up and bring me back to the dealership. He made a tough situation more manageable and we closed on a great car for me. His caring attitude is what will keep me going back to IPAC MAZDA.

Rudymti

24 de ago. de 2016

Daniel helped me find a perfect replacement vehicle for the I had taken in for repairs. He arranged a shuttle ride so that I could get my job while he worked on finding the perfect vehicle for me. When the return shuttle ride did not arrive on time to pick me back up, Daniel went above and beyond, by driving across the city to pick me up and bring me back to the dealership. He made a tough situation more manageable and we closed on a great car for me. His caring attitude is what will keep me going back to IPAC MAZDA.

Mazda fanSA

24 de ago. de 2016

Daniel helped me find a perfect replacement vehicle for the I had taken in for repairs. He arranged a shuttle ride so that I could get my job while he worked on finding the perfect vehicle for me. When the return shuttle ride did not arrive on time to pick me back up, Daniel went above and beyond, by driving across the city to pick me up and bring me back to the dealership. He made a tough situation more manageable and we closed on a great car for me. His caring attitude is what will keep me going back to IPAC MAZDA.

Xbobx73

20 de ago. de 2016

Daniel helped me and the wife purchase a vehicle to fit our budget. Even with the current wet weather he did and outstanding job to be sure we picked the correct vehicle.

Samaniego Family

13 de ago. de 2016

My recent experience at Ingram Park Mazda was excellent. More specifically I would like to give high praise to my salesman, Daniel Cardenas. Not only was he extremely genuine but also a true professional. Daniel was proactive in searching for the perfect car for me and my family and was quick to answer all of my questions as they came up. I recommend Daniel to all my close friends and family. Big shout out to Ingram Park Mazda for providing me with my new Mazda CX-3 and Daniel for making the purchase go through smoothly. Sincerely; -The Samaniego Family-

TamThrasher

4 de ago. de 2016

My experience at Ingram Park Mazda was great from the moment I walked in. My sales consultant, Tony Levine was very attuned to my needs and what I wanted. I drove away in my new car truly feeling like I got a great deal! I will definitely be going back when I am ready for another vehicle and sending friends and family that way. I highly recommend this dealership and Tony to anyone in the market for a vehicle.

DEscobar

3 de ago. de 2016

I found the perfect sports car! The financing was easy for me even though I am a first time buyer. Tony did a great job on making sure I am happy with my purchase. I will recommend this dealership if any of my family members needs a vehicle. Thank you!

Baby2016

2 de ago. de 2016

We came in looking for a family car for a great price. The gentleman that helped us was phenomenal! Gave us exactly what we wanted for such a great deal! We were very pleased. I will definitely refer people to him.

Juliana Valdez

1 de ago. de 2016

Very happy with the service I received. Was never pressured into buying something I did not like. The staff was nice and patient as I made my decision to buy my Mazda!

TB

1 de ago. de 2016

Joey Esparza is a great guy. He took his time to show me all of the vehicles that met my needs. His honesty is absolutely refreshing, very humble young man. I needed up picking a car that met all of my needs and is still fun to drive. Joey took the time to make sure we felt comfortable with our decisions and even helped expedite the financing process, which could be more efficient. Overall good experience and his direct manager was a great guy as well.

amarie05

1 de ago. de 2016

Joey Esparza helped me find exactly what I wanted and made the purchase so easy for me. Made me feel comfortable about this decision I was making. Overall great service. He was very friendly, professional and he is a great salesman. I would definitely recommend him as your salesman.

Rachel De La O

29 de jul. de 2016

My sales person, Daniel Cardenas, very knowledgeable with every vehicle I inquired about. Displayed professionalism thru out entire process. Provided reassurance which help me on my decision.

Anc123

13 de jul. de 2016

Daniel was super helpful and wanted to make sure I just didn't like my purchase but that I LOVED IT! Super helpful! Thanks Daniel!

Happy shopper

12 de jul. de 2016

After a long day of shopping for vehicles, we stopped in to test drive the new Mazda CX5. After talking to Daniel Cardenas we were able to narrow my selection down to the grand touring. Daniel took the time to show me how to use all the features of my new ride -saving me time and headache reading the manual. A week after the sale he called to ask if I had any questions about any of the new features. By the best customer service experience.

New Mazda owner

11 de jul. de 2016

Spent the day shopping for an SUV. Went to four different dealers and Daniel at Mazda was by far the best and most informed salesman. Daniel took the time during the test drive to explain all the features the car has and how they are useful. The entire staff at IPAC Mazda was courteous and helpful during every step of the buying process. I highly recommend them for your next vehicle. FYI the Mazda cx9 is worth a look.

Amy

6 de jul. de 2016

recently we purchased a Mazda 3 16 and Duc was one of our reps that helped us.he explains everything to the (T) he goes out of his way to keep his customers satisfied ask for duc .... Family Torres

Leslie

5 de jul. de 2016

I recently purchased a new vehicle and was very pleased with the customer service provided to me. It was my first car so of course I wanted everything to be perfect. They were able to locate the color of the specific model I wanted and had me in a rental car until the new car arrived! Austin was a great help in showing me all the cool features the car had to offer and made sure I was completely satisfied with my purchase once it had arrived. He also answered all my questions and was very patient. Very friendly and helpful staff!

Kasey

5 de jul. de 2016

Went to the dealership looking for a car I could pay cash for, Austin was very patient and helpful trying to find the right car for me. I ended up buying a 2008 Honda Civic, couldn't be more satisfied with the purchase and the price I received. Second car I've bought from here, would highly recommend Austin and this dealership.Thanks again!

JJ2694

5 de jul. de 2016

I recently bought a 2016 Mazda 3 and had a great overall experience with Austin Parker who went above and beyond for me. He was extremely patient throughout the whole process and even stayed late to finish the deal. Even with it being almost 9 o clock at night he took his time and explained in complete detail all the features of the vehicle. I highly recommend Austin Parker to anybody who is currently in the market for a vehicle!

Sebbie

2 de jul. de 2016

I would like to extend a huge thanks to Duc Nguyen and Joel Sanchez for making my new car purchase the BEST ever!!!! They are both extremely professional and it's very easy to see why IPAC Mazda is such a successful dealership!!! It's people like Duc and Joel who make the difference in excellent customer service, who strive to go above and beyond just making a sale!!! I will definitely recommend IPAC Mazda to family and friends!!!! Thank you so much for such a great experience!

TBriones

1 de jul. de 2016

I can be more than happy and the great deal I got here at Mazda , and for the great help of Joey Esparza for helping me through it all . Would recommend 100%

Alex reyes

1 de jul. de 2016

Daniel Cardenas was friendly, respectful, polite,customer priorities got me a great car for my first time car and a very reasonable price with not that much mileages and accidents i highly recommend him for anyone in the future for a vehicle new or used

Luis Villalon

30 de jun. de 2016

Daniel had so much patience and knowledge, really help when it came down to make a decision on which car, found a great price for me and made sure i was comfortable with it. overall great experience! Totally recommend IPAC and Daniel!

RobMCSA

29 de jun. de 2016

Made the appointment over the phone after verifying that that have the vehicle I'm looking for in stock. Joey Esparza was very helpful, courteous and processional - made whole experience very easy and paperwork fast. Got our Mazda 3 hatchback and absolutely love it.

Farmers

29 de jun. de 2016

Joey Esparza did a great job and delivered my vehicle to my home clean and fueled. Highly Recommend him for everyone shopping for a vehicle

Mike

29 de jun. de 2016

My recent purchase with Ipac Mazda was excellent Joey Esparza was my salesman and got me into the right car at the right price he was a big help thank you Joey and thank you Ipac mazda

Txsweedee

14 de jun. de 2016

I had gone to another dealership and got the run around, my boss recommended Ingram Park Mazda and Adan Hinijosa. I told him what I wanted,, I told him my situation, and he found me what I wanted, at a price I could live with, I walked in thinking this isn't going to work, Adan immediately put me at ease,, five minutes later I got an aproval and I go the car of my dreams. Tthe Finance Manager David was also very nice and very helpful. I will go back for my next car. I am so happy I couldn't begin to tell you.

mendoza3m

3 de jun. de 2016

I was in need of a vehicle due to the hail storm and sales member, Joey E. was a huge help. I told him what I needed, what to not show me and we were off. He knew his product, was familiar with the process from selection onto financing and was not pushy in any way. Even when I was clearly looking at other dealerships for better deals, he calmly waited and looked with me. He made my Mazda3 Hatchback purchase easy and hassle free. Thanks Joey!

J

2 de jun. de 2016

By far the best car buying experience! Joey Esparza and Pablo were friendly and patient. Great and hassle-free experience. I'm so happy with my new vehicle.

Foster

1 de jun. de 2016

Joey Esparza is a awesome sales person!! He got me into my beautiful jeep, took care of everything !! all I had to due was sign on the dotted line!!! The easiest car transaction I've ever had!!!

Crystalv0711

30 de may. de 2016

I went to this dealership about 2 years ago to get a car for my Husband and had the such a bad experience although I had already been there couple years before and gotten my first car. The sales man was very rude and unprofessional. About 3 weeks ago I was at the Ipac Body repair getting my Husbands car fixed after the hail damage and someone was telling me about Mazda having some sales since I was talking about trading in my car. I really did not want too do to my last experience but they recommend a sales man name Joey. This experience was nothing like my last one. Joey was so helpful and very professional. All my questions were answered and I did not feel pressured at all. I've done this so many times and it's so easy to know when someone is truly trying to help or when someone is just trying to make a sale. I completely recommend Mr. Joey! Happy with my new CX-5!

Nancy Cervantes

29 de may. de 2016

I had a very great experience buying a new car at Ingram Park Mazda. My salesman was very helpful in helping me pick my car. He went above and beyond by getting the car that I wanted which was parked in between other vehicles. If you are ever looking for great help I recommend that you ask for Domingo Saenz!!!

Daminiquew

28 de may. de 2016

This is my favorite dealership !!! And Adan is my favorite car salesman, this is the second time I purchased a vehicle here. The experience was great and I appreciate his help all the way from Houston, TX. He is a call away and assist me in everything I need. Thank you Adan, Frank and IPac Mazda again !!!

Ruby

24 de may. de 2016

Two manager's suggested I "voluntarily surrender" my current vehicle to buy theirs.....poor recommendations! VERY PUSHY, just wanted the sale without regards to me.

iwlopez

5 de may. de 2016

Daniel was patient and cooperative with all of our questions. He was very informative about the vehicles that we were interest in. He made us feel very comfortable with our choice. Thank you.

Iris

3 de may. de 2016

Daniel was patient and cooperative with all of our questions. He was very informative about the vehicles that we were interest in. He made us feel very comfortable with our choice. Thank you.

pamelaray2277

14 de abr. de 2016

Brandon was very helpful and friendly.This was my first car purchase and I was very satisfied.I would recommend this place very friendly.Thank you Brandon!

MMaricela

11 de abr. de 2016

Joey was very helpful and provided great customer service throughout the entire process. I was greeted upon walking up to the door and didn't feel ambushed like you might at other dealers. I came in already knowing what car I wanted as well price and monthly payments and Joey was able to help get me what I wanted. I absolutely love my Mazda3 and highly recommend you see Joey if interested in buying a car at IPAC. He gave outstanding customer service and you will not be disappointed. Thank you!

Slopez1029

9 de abr. de 2016

Had a great experience shopping for a used cars with our sales rep Daniel Cardenas. We told him what we wanted and budget we had. He came through in a big way. Everyone there was very nice and helpful in every way.

SingleMom210

8 de abr. de 2016

I have been trying to get a new SUV for over a week and everyone who would approve me in an open bankruptcy told me I could only get a car and all their SUVs were too expenses for my price range. I just filed Chapter 7 bankruptcy 6 weeks ago and I was able to get the SUV I wanted for zero money down at Ingram Park Mazda after two other dealers told me it wasn't possible . Everyone at the dealership was extremely helpful and friendly. Go in and ask for Domingo Saenz he will work with you to make sure you get what you need. He drove me around the lot until I found what I was looking for which ended up being a 2013 Ford Escape. I was in and out in less than two hours. When you test drive a car with them you can get a $25 gift card no purchase needed. I got a Walmart card. This has been the best experience at a dealership I've ever had and I am extremely pleased with the results.

Savannah Ortiz

8 de abr. de 2016

Very friendly place, everyone was welcoming and always ready to help with anything. I had Adan help me find my vehicle. He was so friendly and so very helpful. He made sure I left with a great deal!

smtz30

6 de abr. de 2016

I was relieved when I was told they could help me, I had a trade in with 120k miles on it and still owed the bank. I had been everywhere and no one would take the trade. My sales man was Daniel Cardenas, very helpful, very kind! I left with exactly what I wanted and stayed in my price range!! Will definitely go back for all my future vehicles!!!

Stephanie

6 de abr. de 2016

I was relieved when I was told they could help me, I had a trade in with 120k miles on it and still owed the bank. I had been everywhere and no one would take the trade. My sales man was Daniel Cardenas, very helpful, very kind! I left with exactly what I wanted and stayed in my price range!! Will definitely go back for all my future vehicles!!!

Plara

1 de abr. de 2016

I am very happy with my car it is absolutely perfect. My overall experience with Brandon was very pleasant he made the entire process very easy.

Rose68

1 de abr. de 2016

We purchased our MaxdaCx5 and Joey Esparza was most helpful!! He was professional and courteous, he kept us informed of what was going on. With our busy work schedules Joey kept our wait time minimal! Which was great!! No one likes waiting around. Joey was prompt and knowledgable. This is our fourth time going back to Mazda to purchase our vehicles. We are truly sastisfied and will continue our future business with Ipac Mazda and with Joey as well! They did an awesome job and getting everything we wanted at the price and rate we wanted !!!

David

1 de abr. de 2016

I enjoyed dealing with IPAC Mazda. They concentrated on what we wanted and did not try to push another car on us. All people were professional, friendly and courteous.

ray206

31 de mar. de 2016

was in a bind. carless.. had the great pleasure of meeting a great car salesman. very helpful in meeting my needs for my family. will recommend this great man. my wife loves her vehicle. happy wife! happy husband! thank you Adan!!!!

Tupper2015

31 de mar. de 2016

My Husband and I walked in and were highly "Surprised" by the Friendly, Respectful, Non Pushy Persona of Brandon. He made this buying Experience a Truly easy going process, in which we have never had. We will be back, and dealing with Brandon again. Thanks for everything!!!

Tupper fish 16

31 de mar. de 2016

Was so happy the way was treated . I'll go back again and again . Brandon and Frank was great.The attitude they had was friendly and respectful . Never walked away was always willing to help if we had any questions.

Shannon

24 de mar. de 2016

Brandon was, hands down, the best cars salesman I've ever worked with! He doesn't pressure you into anything and a very warming personality. You can trust what he's saying, sorta like a dad figure. IPAC and Brandon got me in the car I wanted, I'm very happy. I will continue to buy with IPAC, they have my loyalty.

Zambrano13

24 de mar. de 2016

I had an absolutely amazing experience here. My car salesman was Adan Hinojosa the most kind hearted salesman i've ever delt with (4th time car buyer). He went above and beyond to make sure he did everything he could to help me out. I'd defiantly friends and family here. The environment was very calming everyone was so nice and helpful. Thanks Again Everyone!

floscalzo

22 de mar. de 2016

Daniel was excellent. very patient and no pressure. He made sure that I was truly happy with my choice and went out of his way to meet my needs. He provided follow-up with some outstanding questions which rarely happens once you buy a car. Every one in the dealership was very professional and helpful.

Fran Loscalzo

22 de mar. de 2016

Daniel provided excellent customer service and found a CRV that fit my needs. Daniel went above and beyond is taking the time (an entire afternoon) to answer questions, show me all the nuances of the CRV and making sure that I got the best price. All the member od the dealership were very helpful and professional. I did not experience the usual pressure as with previous dealerships which was a very pleasant experience. My sister also purchased her Mazda a year ago from IPAC and only had positive reviews which is why I went there initially.

Pepito

17 de mar. de 2016

Helpful and patient. Didn't feel pressured or rushed. Very happy with the vehicle we bought. Friendly salesperson willing to go out of the way to answer all questions.

Entropy

15 de mar. de 2016

I have put credit, and unlike other dealerships on the area, my salesman didn't give up trying to help. It took several days, but he made it happen. Other staff always makes sure you're comfortable, and have been helped. I spent quite awhile waiting at times, but when don't you at any dealership. Definitely happy with my experience.

tapatio69

15 de mar. de 2016

It was my first time buying a car. I had so many questions and concerns. I wasn't sure if i was ready for this commitment. I felt anxious and scared. Brandon made it happen. He was confident, friendly, knowledgeable. Overall he made sure that I felt happy with my car. He did such a great job helping me with all questions and concerns. He was very determined to assure me i would be making a great decision. Thank you Brandon!

DeAnn Hess

14 de mar. de 2016

Brandon was awesome he was so patient with me even when i was getting stressed out. He called me down and aid we can do this it is just going to take a little time. I was asking for the impossible. Brandon and frank made the impossible happen.

ecb_09

12 de mar. de 2016

This was the third dealership I went to looking for a Mazda3. Not only was the car I wanted at a great price, but Brandon was simply great to work with! Great personality and very knowledgable. I would definitely recommend him to anyone who wants a great experience purchasing a new vehicle!!

candace

2 de mar. de 2016

I was very hesitant to purchase a vehicle it being my first time and always getting turned away because of credit, but Daniel was amazing and helpful and everything was done in a good manner. I was excited that they helped me get into a vehicle and we're willing to work things out with no hesitations. Definitely will recommend ipac mazda and their team. Thanks Daniel and David!

MrRealtor210

1 de mar. de 2016

As always Brandon did a great job. I have purchased more than five cars with him and he takea the time to find the Best car to fit my needs. Thanks again Brandon and include Pablo the closer. Keep up the Great work!Jose Luis Novelo

Ben

1 de mar. de 2016

Your smile is your logo, your personality is your business card, the way you leave others feeling after having an experience with you, is your trademark!!In all honesty, had it not been for Brandon's warmth, genuine smile and professional demeanor upon arrival, I would not have felt comfortable to proceed business with the dealership. He provided a much needed "you're in safe hands" blanket from the get-go! He maintained my trust throughout and that is commendable, considering I am a skeptic. My son LOVES his car and I am one happy Momma; therefore, a big thank to Brandon, as it was he who made it easy to walk in the door with that First Lasting Impression!!

alamomike

27 de feb. de 2016

Friendly, patient and professional. Was late at night and I called about cars I had seen online. Told them what I had to trade and the final price I was expecting to pay. The deal would boil down to the trade in amount as I owed more then the book value. There was the usual hemming/hawing around, some range of pricing - mine low, theirs much higher. Karl indicated he needed to see the trade in before he would commit. OK, Karl was a man of his word - no hassle, no long time at the dealership.Reviewed the pricing a few times more and the deal maker was that he could get me better financing that I could - so now am a happy owner of a 2016 Mazda CX5. Thanks guys!!!

Daniela03

21 de feb. de 2016

First time going to a dealership on my own and never have I thought I would walk out with a brand new 2016 Mazda at 22!! thank you Brandon I really appreciate all the help

Aggie Mom

20 de feb. de 2016

This was my second car purchase from Brandon--my fifth purchase from IPAC. He is knowledgable; patient--he answered all of my questions without making me feel dumb for asking; and he didn't pressure me to buy (I appreciate that the most). Brandon will be the person I go to when I decide to buy another car from IPAC, or when I refer someone to IPAC.

Jenny19

19 de feb. de 2016

I would recommend this dealership to every one Adan had really helped me a lot to get out of a 2015 to a brand new 2016 Mazda I love this dealership and the people in it are very helpful

Gloria

17 de feb. de 2016

I would like to say that out of 3 - dealers that I was working with Toyota, Nissan, and Mazda. Mazda was the only dealer that actually cared about what I wanted. The salesman Brandon did not harass me about the down payments or trade in right away like most salesmen do. Brandon took his time and listen to my concerns. I took a test drive on a Mazda 5 it was great but I liked the floor model better which was a Mazda 3. So, I got what i wanted at the rate and monthly payments that fit my needs. thank you Mazda and Brandon for your time and awesome excellent customer service.Thank you again Gloria

gelic830

17 de feb. de 2016

Have been going with IPAC for almost 5 years from buying vehicles to maintenance. I've have 4 mazda vehicles and I love them!!!! They have always been so helpful and worked with me to the fullest. They're patient, cooperative and have educated me with anything and everything.

Priscilla

6 de feb. de 2016

Our experience was great very friendly and helpful ! Daniel was helped us out as much as possible excellent customer service ! I would definitely recommend this dealership

Dissatisfied customer

5 de ene. de 2016

Shady. Unprofessional. No one on the same page. Make you feel like less of a person due to low credit scores. Disappointed with my first ever vehicle purchase.

Jesse

5 de ene. de 2016

My wife and I came in to look and ended purchasing a kia forte and have gotten nothing but a run around we were told that we would have the car on four different days and when we finally got the car the side view mirror had not been replaced or repaired when we were driving it fell out and three days later they wanted more papers and said that they would replace the mirror and I'm still waiting cause they said it still isn't here

Hotch

30 de dic. de 2015

Austin set the bar for excellence. I received the best service from a dealer in 30 years. I got the car I wanted at a great price. Austin is very professional and straight forward. I will buy my next car from him.

JPG0724

15 de dic. de 2015

The salesman was very polite and courteous and knowledgeable, He was very informative and we never felt like he was blowing smoke. He was very helpful in getting us approved for our purchase

luzapontrade

15 de dic. de 2015

I was very pleased with deal and service, the whole team did their best to get me a good deal. Thanks to the whole Ingram Park Mazda Team, for putting me on a 2016 Mazda.Luz Acevedo

SAGuy1283

15 de dic. de 2015

was very pleased with the service was well taken care of and was a great experience, was treated very well and I will definitely be purchasing another car from this dealership

Yolanda Rodriguez

15 de dic. de 2015

James at IPAC is great, friendly, nice, patient and very accommodating! My experience looking for a new car couldn't have gone any smoother thanx to James. He found me a beautiful cat and helped every step of the way. Thank you James!

LMU

12 de dic. de 2015

I was in the market for a new car but was hesitant because of the bad experience I'd had with another dealership. Things were just the opposite this time around. I dealt with Adan who was never pushy. He was well-informed and try to get me the best deal possible. The next step was financing. David Bowen and Stephen Duff made that as painless as possible. When everything was done,Adan came out to answer any other questions I had.He even helped me get my bluetooth set up. The next day he called just to make sure everything was ok. All in all, I would highly recommend Ingram Park Mazda:great cars.great employees. Ask for Adan. He won't steer wrong.

briellebaby27

9 de dic. de 2015

Only visited online and they were very prompt in responding.

vpdiego

4 de dic. de 2015

These guys are great. They were very helpful and accommodating of my overall needs, which were mainly obtaining a reasonable bottom-line price for a car with outstanding fuel economy. I am extremely satisfied having done business with them. Adan in particular is awesome and I highly recommend him.

Phil0673

3 de dic. de 2015

Went in shopping for a vehicle and your spot was my first start and your salesman James was very welcoming and not over the edge pushy the experience will have me coming back

Romero Family

2 de dic. de 2015

I came into the Ingram Mazda dealership very skeptical. However, that quickly changed when I was greeted by James Gamez. He was not pushing. He asked what we were looking for and made recommendations base off our needs. He was committed through the whole sale process to get us what we wanted at a fair and reasonable price. I certainly recommend Jame Gamez to any of my friends and family. Thanks again for getting us into our new 2016 Mazda CX-5. The Romero Family

DebM08

2 de dic. de 2015

Had a great experience at IPAC Mazda. James Gamez was awesome.I love my new Mazda3! I Will definitely recommend the dealership to my friends and family.

MelanieJ

2 de dic. de 2015

had a very good experience with my sales men, James Gamez and Alberto Gongori answered all my questions and explained every detail I needed to now, also the people from financing it were great. This is my second vehicle I have purchased with Ipac Mazda and I will recommend them to anyone needing a vehicle. James and Alberto really took the time to work with me no matter how many times I said no or changed my mind. He worked with until I found the perfect car for me and also he work with me on the price that I can afford, Thank you so much

Aurora A.

2 de dic. de 2015

I went to look for a 2015 Dodge Challenger an thanks to James Gamez he did an awesome job now I'm driving a 2015 Dodge Challenger an I love it.....

John Tello

2 de dic. de 2015

I visited IPAC Mazda to try to get a truck from James Gamez. He was very helpful and tried his best to get me financed. Unfortunately it didn't work out but still recommended a friend Ben Soto to purchase a new Mazda 6. James was a awesome salesman and enjoyed my experience

joel123

30 de nov. de 2015

Came in thinking I would be leaving empty handed cause of my credit but they got me into a 2012 dodge challenger very nice car... must come see what deals you can get

Maplestory

28 de nov. de 2015

Austin was informative,very patient and helpful. I came into the dealership not knowing if I would be able to get into a vehicle. He turned my attitude around almost instantly reassuring that he wasn't going to let me leave with out a safe reliable car.

Bkelly

20 de nov. de 2015

Austin was instrumental in helping me get the vehicle I wanted. I was unsure of my credit and if I was going to qualify for a loan within my budget. He was diligent in the process, working with his manager, to help me secure a deal that was within my financial means.

The European

19 de nov. de 2015

I meet Austin in San Antonio at Ingram Park Mazda, an excellent gentlemen with extraordinary professional demeanours. He helped me get a car, even though I was not planning to get one that day, he found the right one for me. He is extremely knowledgeable about the cars, and if you need a good car and professional assistance, ask for Austin, I wish there will be more people in this world like Austin. D.

Savoie

14 de nov. de 2015

James was great. I never felt pressured at any point during the process. He even bent over backwards to help me over come an issue with my ID by driving me to the DPS office. I would highly recommend James to anyone interested in buying a new Mazda. Thanks James.

mytello23

13 de nov. de 2015

Had a great experience at this dealership...James Gamez went above and beyond in helping me get the vehicle that best suited my family and myself.

Reyes&IrmaH

13 de nov. de 2015

I would recommend people to come by and purchase vehicles here they are friendly and our salesman was also friendly and helpful as well and was able to get me what I needed and what was good for me and my wife as price wise.

Michael M

6 de nov. de 2015

IPAC Mazda delivers a personable sales experience. If you're in the market for a Mazda, see my salesman Daniel Cardenas and sales manager Pablo Serna. I went to the dealership a couple of times while I was shopping for my new car. On my first trip there, Daniel took me for a test drive and highlighted the features of the car. Not only is Daniel very knowledgeable, but he also proved to be very patient as I asked a lot of questions. Professional and respectful, Daniel made sure I had the information I needed. I met with Pablo shortly after and we talked pricing. Now, here's where it gets good... obviously, they want to sell cars, BUT, I didn't get the typical in-your-face, gotta do a deal right now, hard sell approach. Most dealerships are desperately trying to force the prospective buyers into an impulse buy. Not the case here. Daniel and Pablo have faith in the Mazda cars, and they want you to feel comfortable with the sales experience and be happy with your purchase. So, I left that night to think about it and do some research. After that, I test drove some other cars:Toyota Camry, Honda Accord, Nissan Altima, Chrysler 200, KIA Optima, Hyundai Elantra, and the Hyundai Sonata Sport. In the end, it came down to the Accord or the Mazda 6, but none of the other cars, including the Accord, gave me the driving experience I had with the Mazda 6 i Touring model. So, almost 2 weeks after I had initially been to the dealership, I returned. I had done my research, and it pointed to the Mazda 6 being the one I wanted. The best kind of sales experience is one that's personable, and although Daniel hadn't seen me since my first visit, he instantly recognized me and remembered what I was looking for. We went out on another test drive, which reconfirmed my analysis of the Mazda 6 being the best drive, and then talked dollars with Pablo. As a customer, you want to feel you're (1) getting great value for your money, (2) are treated with respect, and (3) getting a fair deal. IPAC Mazda delivered on all three. Daniel and Pablo are both personable and want you to be happy with your purchase. I love my new Mazda 6, and highly recommend it and IPAC Mazda! Daniel also goes that extra mile... I took my car the night I bought it, but the wash and detailing shop was closed. Daniel drove to my work a few days later to pick the car up and have it taken care off. Talk about that sweet extra touch. Great job, Daniel, I give him 11/10 for going that extra step! 6/5 Stars for a great experience and a great new car

Michael Moore

5 de nov. de 2015

IPAC Mazda delivers a great sales experience. My salesman Daniel Cardenas and sales manager Pablo Serna ensured I was completely comfortable with the whole process. Unlike most dealerships, none of the in-your-face hard sales pitch. I went to the dealership a couple of times while I was shopping for my new car. On my first trip there, Daniel took me for a test drive and highlighted the features of the car. You always want to make sure a big dollar purchase is right, so I didn't buy that night, but left to do some research. After that, I test drove some other cars:Toyota Camry, Honda Accord, Nissan Altima, Chrysler 200, KIA Optima, Hyundai Elantra, and the Hyundai Sonata Sport. But none of the other cars gave me the driving experience I had with the Mazda 6 i Touring model. So, almost 2 weeks after my first visit, I returned. The best kind of sales experience is one that's personable, and although Daniel hadn't seen me since my first visit, he instantly recognized me and remembered what I was looking for. We went out on another test drive, which reconfirmed my analysis of the Mazda 6 being the best drive, and then talked dollars with Pablo. As a customer, you want to feel you're (1) getting great value for your money, (2) are treated with respect, and (3) gettin a fair deal. IPAC Mazda delivered on all three. Daniel and Pablo are both personable and want you to be happy with your purchase. I love my new Mazda 6, and highly recommend it and IPAC Mazda! 5 Stars for a great experience and a great new car!

lykes

31 de oct. de 2015

They really helped us out of a bad situation and got us a really great deal on a great vehicle! Everyone was super helpful and went over and beyond to help us. Adan was a great salesman and took care of us from start to finish.

jengar7782

14 de oct. de 2015

My experience was amazing I had a lot of trouble finding a place that would respond to me in such a timely manner, Adan did an amazing job he attended me with my needs from beginning to end I would recommend him to anyone

MarcMM1988

11 de oct. de 2015

Went to trade in my car for a new one and was treated very well by James. Very professional and helpful with the whole process. Will absolutely Coke back and recommend to my friends and family

Michelleestrella

5 de oct. de 2015

James Gamez is a great salesperson to work with. He was very helpful and friendly. He made me feel like he was really looking out for me.

sharky789

4 de oct. de 2015

Great salesman no rush into buying a vehicle walked for hours never on the rushing through things, showed me the cars I WANTED to see never the ones in my price range left with a car that was sincible and I love it every time I get in it

LarGar13

30 de sep. de 2015

I just bought a 2015 CX9 Mazda car and Adan Hinojosa and this was by far the best experience my wife and I had of buying a new vehicle. Adan and his staff were simply superb at everything and it was the faster we have ever closed on buying a new vehicle. They have it all especially the family concept part of in which we were made to feel right at home. On a scale from 1 to 10 I rate Mr. Hinojosa an "11".

Seminoleman1

29 de sep. de 2015

Very friendly and professional met my needs and came to the table with a very reasonable offer that met my needs and took my trade in

The Delgado's

27 de sep. de 2015

We recently purchased a Mazda 3 from IPAC Mazda. Daniel Cardenas is the Sales Consultant who helped us. Daniel was so willing to help us with our decision and very understanding of our needs. We have purchased our last 3 vehicles from IPAC, this is our first Mazda purchase, and I have to say that this is the best overall customer service we have ever received. We are very happy with our purchase and would highly recommend this dealership for your next vehicle purchase.

semilla-monicaann

23 de sep. de 2015

Daniel started off helping us a few months back and when we returned Alberto then continued the great customer care we were accustomed to. They continually helped us with all questions we had either in person or over the phone. They found the perfect fit for our budget and family and we couldn't be any more grateful to them for all of the work they did.

seanpowell78109

23 de sep. de 2015

Came into to look at a few cars spoke with Adan who was helpful and able to get me the car I was looking for at the price I wanted to spend. I would defiantly recommend this dealership if looking for a vehicle.

Jenny1101

18 de sep. de 2015

I'm so excited to have my brand new red Mazda CX-5! It's BEAUTIFUL and they made it happen! I asked lots of questions and they were very patience and kind answering them all. Joey E. was the one who helped us and he made the buying experience relaxed and easy. I would recommend him to ALL my friends! Thank you!!

lcalonzo

12 de sep. de 2015

I recently purchased an SUV at Ingram Park Mazda. My salesman Daniel Cardenas and his Manager Pablo Serna listened to my needs and concerns until we came to an agreement I could afford. They did a great job to help me understand the whole process. If your looking for a new or used car or truck I would recommend them to anyone!

lcalonzo

11 de sep. de 2015

I want to start off first by saying my car salesman Daniel Cardenas sold me on a vehicle that i truly love! He answered all my questions and concerns in a timely manner! He truly gave me the "white glove" treatment. If anyone is looking for a new or used vehicle stop by IPAC Mazda and ask for Daniel! He will do whatever it takes to put you in the car of your dreams!

sa_jason83

10 de sep. de 2015

This is my thrid car purchase from them an everytime we come they amaze me an my wife how fast and hard they work for us. Did mention they ARE friendly. Adan hinojosa did great he listen wht i want an delievered.didnt think i would the car i really needed and wanted .thnx ADAN HINOJOSA

Elizabeth V. Garcia

31 de ago. de 2015

The morning of 08/22/2015 I went in to get my oil change and left with a brand new Mazda 3 in my favorite color blue and was not even looking for a new vehicle. I was very lucky to have an awesome young man Daniel Cardenas II; it did not take much to convinced me but I thought it would be a tough job to convinced my daughter over the phone. He was great; he was great and patient with Adrianna and reassured any concerns she had about me getting a new vehicle. She was the final decision maker in our family; it was either yes or no. Well She said YES!!!!! Thank you again Daniel for being a great sales consultant. Anyone needing a new or pre owned vehicle don't hesitate to ask my new go to guy Daniel Cardenas II. I can not rave enough about him. He has a great personality and down to earth!!!

Contreras family

22 de ago. de 2015

Went in looking to upgrade our 2013 Mazda. We worked with Daniel Cardenas, great guy awesome salesman. He was pushy or rude he was patient and answered all our questions. Took us out for a test drive and we were sold. I recommend visiting IPAC and asking for Daniel you won't be disappointed.

E. Waring

22 de ago. de 2015

I came to IPAC Mazda after visiting two other local Mazda dealerships. My first contact was with Tony Levine. Tony was very helpful & found exactly the vehicle I was looking for. Knowledgeable, friendly, courteous. I left with the vehicle I wanted at the price I could afford. So many sales people treat you as if they are doing you a favor by letting you spend your hard earned money. Tony & his colleagues at IPAC Mazda get it! They treat you with the respect you deserve.

Contreras

21 de ago. de 2015

Daniel was great from the beginning he was patient and helped us choose our new car. He was knowledgeable and very professional. He did not pressure us or push us towards something we couldn't afford. If you visit this dealership ask for Daniel.

King_chubbs

16 de ago. de 2015

I had a very good experience with Joey Esparza. Nice young man, didn't pressure to buy but he's good at what he does! So guess what happened, I bought! You need anything at this dealership talk to him!

Broncos6

15 de ago. de 2015

I wanted and got a deal done fast. There was no procrastinating or added fluff. Real genuine guy, and customer service. Overall extreamly satisfied with everything, my experience and of course my new car!

Foster

15 de ago. de 2015

Joey Esparza was a very knowledgable sales associate throughout the entire process from the sale of the vehicle through loan and insurance.. I highly recommend the dealership and most of all Joey Esparza. He keeps in contact for any questions I might have and for any future referrals. -Rosemary Michel

Lovelycicely14

15 de ago. de 2015

Joey Esparza sold me a 2015 Mazda 3 I love it, he was funny had an amazing time and made it well worth my money I love my care and I'm glad I made a deal with him

Lee77

15 de ago. de 2015

Working with Adan was great. Fast friendly service. No gimmicks straight forward and great customer service! I will definitely recommend to my family and friends. Hands down great experience on my car purchase!

Spliff88

15 de ago. de 2015

wow! After jumping from car lot to car lot all day long I spoke to a friend that referred me to Ingram park mazda ..when I got there the one of the managers referred me to Adan for help thank god they did he was so fun friendly and fast!!! he was also able to help me get into a beautiful chevy!!! im so grateful he was the one to help me through this experience !! Thank you Adan i will be back when its time for a trade in ;)

hinojosa576

15 de ago. de 2015

I bought my car and truck with no pressure. Adan was very respectful, very patient with me. Will recommend. He showed me alot of cars to choose from until finally I decided on the last one. Thank you.

hunterlake33

15 de ago. de 2015

My wife and I pulled into the dealership just to look and the CX-5. We were greeted by Adan. He was very respectful and laid back. He did not over power us with information on how the Mazda cars are the best out there like other dealers have done with us before. He just showed us around and allowed us to make our decision. We ended up driving away in our brand new CX-5 and we love it.

theyoungclan

6 de ago. de 2015

I began research on my next car about three weeks ago when I visited IPAC Mazda and was greeted by Adan. He showed me around and never pressured me to purchase anything. When I returned this past Saturday with my family, he remembered me and ran around in 100 degree heat to get our Mazda3 ready. He is very respectful, hard working and very knowledgeable in his products. He never pressured us into making any kind of decision. We give all five stars to Adan.

SATXT6

4 de ago. de 2015

We are very happy with our car shopping experience at IPAC Mazda. Had our sights set on a 2015 Mazda3 and that's what we drove home in. First time to this dealership and will certainly buy another car from them in the future. Sales staff was professional and courteous and we breezed through the paperwork in Finance. Had one minor hiccup with a color we wanted but we all adjusted fire and closed the deal. Joey and Pablo were excellent to work with and we highly recommend them.

Janie Ortiz

30 de jul. de 2015

I was very pleased with my purchase and would recommend my family and friends to Joey Esparza for there auto purchases!!

Oned3ep!

30 de jul. de 2015

Jamarr from Chrysler was the first sales person I saw and he worked with me the whole way through. I decided I wanted a mazda3 and he stayed by my side even though it wasn't his area. He made sure I got what I was looking for. After picking the car, I met Alfie who is the Mazda sales manager and he was awesome and helpful through out the rest of the process. So, in the end I had an awesome experience purchasing my first brand new car!

JENNIFER BENAVIDES

28 de jul. de 2015

I went in to look at the new Mazda 6 and I had such a wonderful experience. Daniel Cardenas and Pablo Serna were so helpful in explaining all aspects about any vehicle I wanted information on. Even after I purchased the vehicle, which was the easiest and fastest experience Pablo and Daniel followed up with me! Best customer experience and would recommend them to anyone!

EricaM

25 de jul. de 2015

I had been shopping for a new vehicle. I decided to stop by Mazda dealership where I was greeted by Austin Parker whom is very knowledgeable with what the vehicles have to offer. I really liked the cx9 suv and I am glad to say that Pablo Serna gave me an amazing offer I could not refuse. I am one proud customer.

mark kyle

14 de jul. de 2015

it was a good experience with adan...the guy knows what he's doing and if anybody needs a car you go to him the dealership is very good

rios5620

4 de jul. de 2015

Hello, Car shopping had never been fun for us until we went to IPAC Mazda about 5 years ago. We've worked with some good sales consultant's in the past atIPAC Mazda , but not like Mr. Joey Esparza who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there ....I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering very question of ours patiently.Nowadays, it commonly seen that car salesmen just dont do enough good job and their only objective is to get money out of your wallet. But, salesman like Joey Esparza delivers an incredible service and gives a very pleasant experience. ALL AROUND COOL GUY.As for me, our familes and friends IPAC Mazda will always be our 1st in choice and ONLY dealership to buy all our vehicles at. We've bought 5+vehicles and now in the process of buying a vehicle for our oldest. Thank you so much Joey Esparza, Pablo Serna, Mike Moreno at IPAC Mazda Regards, Rios Family

Crissy

2 de jul. de 2015

All that goes into buying a vehicle (model selection, discounts, rebates, and financing) was done with such ease at Ingram Park Mazda that it made buying my 2016 mazda cx5 a fun and happy experience! Adan Hinojosa was very knowledgeable about the cx5 and explained various safety features as I test drove it. His friendliness, patience, and all his efforts to find me the right vehicle is above and beyond excellent service. On the financing side, Sales Director, Karl Sidney, was very personable and worked out the numbers to fall within my budget. I feel he went the extra mile to provide me with the best financing.It was a fun experience because both men were easy to talk to and from time to time we jokingly laughed.

rahandlv

1 de jul. de 2015

Adan, went out of his way on a busy holiday weekend to make sure we got the car we wanted at the best price possible. He has made a lifetime customer!! He focused on me and my needs from arrival through delivery. One of the best car buying experiences I have encountered.

Valeriebalderas

30 de jun. de 2015

I went to Ingram Park Mazda to check out a Mitsubishi Outlander that I saw on the Internet. Salesmen, Tony Levine walked me through the process and was very knowledgeable of the inventory. Needless to say I bought this vehicle. I've been to other dealers and it was like night and day.. This place is Great. No high pressure tactics here.. Go see Tony when you're ready to make your next purchase. No surprises here., Valerie Banderas

BHarris8

29 de jun. de 2015

Joey helped me find the perfect car I was looking for. And they were able to work out a great deal for me. I will definitely be coming back in the future to buy another car.

Rosey Monsivais

29 de jun. de 2015

Joey was of exceptional help. He was patient and answered all of our questions. He made us feel at home and got us a great deal!!!!

dnarvaez15

29 de jun. de 2015

This was the 1st time that I had the opportunity to buy a car. I want to thank Tony Levine for making me feel at home and comfortable. He was able to get me the deal I was looking for when other dealerships couldn't. This vehicle is a life changer for me and my family and we look forward to doing as much business with Tony. We will also recommend him to all my friends and family. Thanks again Ingram Park Mazda we appreciate everything!!! Sincerely, Narvaez

ChrisAmerson11

28 de jun. de 2015

This was the best experience I've had! You will definitely see me in couple years for my next purchase!! thank you very much IPAC!

fsanto1ataol

28 de jun. de 2015

I recently purchase 2 vehicles from Ingram Park Mazda and our salesman, Joey Esparza made the entire vehicle purchase so easy and painless. Joey really took the time to listen to our needs as well as our concerns, especially when buying 2 vehicles. Joey truly amazed me and I appreciate the exceptional customer service provided to my daughter and myself. A BIG THANK YOU JOEY!!!N. Aguirre

Dbrieno

27 de jun. de 2015

I honestly did not think I could get approved to get a newer vehicle as my 2004 Hyundai Sonata was ready to give up on me I knew I needed to trade into something better for the safety of myself and my family. My friend had recently purchased a new car for herself and she gave my information to her salesman, Joey Esparza who called me right away to see if there was anything he could do to help me out . I told him I had no money down and only my trade in. Needless to say, I was a bit nervous as my credit was pretty much shot due to my husband passing away a couple of years ago. Fast forward to a week later and I'm driving my new 2013 Nissan Rogue... I really didn't think I would qualify for that vehicle but Joey and finance team did a great job to get me qualified. I would definitely recommend this team and Mr. Joey Esparza to anybody who needs to get into a vehicle that is safe and reliable . Thank you so much Ingram Park Mazda!! You guys ROCK!

angelica03

25 de jun. de 2015

I came to IPAC and left with more then what I expected. My experience was amazing I never heard the words "No I can not do that for you" which I expected to hear. I want to thank Joey Esparza for getting me into the car I wanted and love. I have a Mazda CX5 2014. I am the first owner of this vehicle and that in itself makes it so much more special to me. Thank you Joey Esparza and IPAC for making my experience wonderful.

RuthieZ

20 de jun. de 2015

Upon arriving at IPAC Mazda, I was greeted by Joey Esparza. I was hesitant in going to a dealership as I was certain I wouldn't be approved. I didn't want to get my hopes up in case I was declined. Joey was very professional and assured me he would try his best to get me into a car that I loved. He didn't disappoint. He came through just as he said he would and the process was quick and pleasant. Within minutes, he let me know I was approved and he had me picking out a vehicle. I love my Sentra! It's exactly what I needed and wanted. Joey's great customer service didn't end upon me leaving with my car. He followed up several times after to make sure all was well and to ask if I'm enjoying my new car. Thank you, Joey and IPAC, for making my experience there very pleasant and the easiest ever.

smile4brend

20 de jun. de 2015

I went in to trade my car and find a new one.Joey Esparza was an outstanding salesman. His manager Alfie Safa assisted me as well and he was excellent! They were both so helpful, Friendly, Fast, and made sure I was taken care of.I recommend all my friends and family to visit IPAC MAZDA!

rgray.1956

19 de jun. de 2015

My salesperson Ben Espinoza was very helpful. Took the extra step to make sure a was happy with my car and financing. I also was treated very nice by all the people working there. It was great that I could also get insurance in house. Thank you IPAC Mazda for a wonderful experience after waiting so long to purchase a car. The wait was worth it.

Vivarose1

16 de jun. de 2015

Joey was really helpful in helping me purchase my first car. My entire experience was easy and I left the dealership feeling happy and completely satisfied with my purchase. I love my car and will be going here again for my next vehicle.

Cassie85

13 de jun. de 2015

I recently visited Ipac Mazda with my mom is few days ago, it was a pleasure working with the staff and our car dealer Ben Espinosa. We had fast service and no problems getting into a new vehicle. Me and my mom got into vehicles'. They were able to approve us for a new 2015 mazda'3 and I got into a 2012 Mazda cx7. I recommend this dealership. If you have been denied at other dealerships, this place will help you to get approved TODAY!!

Al Santiago

14 de mar. de 2015

Easy going, detailed service, everyone went out of way to make my car buying perfect.

Theresa

14 de mar. de 2015

Austin was great! I would highly recommend him! He was very helpful and I would definitely go back. This is my second Mazda I have purchased from IPAC!

George

11 de mar. de 2015

Austin was awesome, he was very professional and answered all my questions with no problems. He recommended me to a Mazda3 during my search and I really didn't think it was the car for me. But after Austin's explanation of the car's features and benefits I was compelled to buy! It's hard to believe that a salesmen's recommendation turned out to be the best car for me. I will absolutely recommend my friends and family to Ingram park, so long as half of the salesmen there are as easy to work with as Austin was.

Rebecca Macias

9 de mar. de 2015

I give Austin Parker a 5 stars, great sales person, he made us feel welcome, very professional and was able to meet our needs, the service was excellent, I definitely recommend everyone to go see him in person.

Austin Parker

7 de mar. de 2015

Austin always goes above and beyond to make sure we are happy and comfortable in our new mazda 3, we appreciate his hard work and will definitely be referring friends and family to him.

James G

5 de mar. de 2015

Mr. Josh Leal was very helping and made purchase go very smoothly. Would definitely recommend any friend/family looking into the big experience of purchasing a vehicle. Very content.

Cristina V Gaitan

28 de feb. de 2015

We had a very good experience with our sales men, Josh Leal answer all my questions and explain very detail all I needed to now, also the people from financing it was good, if I ever need another car I will came back and recommend Josh as a sales associate, He work with me on finding the perfect car for me and also he work with me on the price that I can afford, Thank you so much

josh leal

27 de feb. de 2015

josh leal and frank lira great assistance true professionals

Mel Q

20 de feb. de 2015

Me and my family went looking for a new or used car, we really wanted a ford edge, and Austin Parker our sales person took us looking around the whole lot for one unfortunately we weren't able to find one that we liked, so he showed us two other vehicles and there features. Austin was very nice and gave us a lot of information about the cars we were looking at. When it came down to it, we were interested in the Chevy equinox, so he provided us with several deals until we came into un agreement. Our overall experience with Austin and ipac was a good one. They work with you financially, and with anything else that needs to be done to your new vehicle.

car buyer

18 de feb. de 2015

Sales representative was very nice and courteous. However, when the sales manager, from Indiana, came to talk about negotiating the price of car he was very rude. He would not give me a solid price of the used car because I refused to sign a paper until I got a starting price. He began to get rude and talked down to me. This is when I stood up to leave. Then he began to make fun of car I was trading in. I'm sure he wouldn't have talked to a man that way.

the graciano's

16 de feb. de 2015

Had a great experience here. At first they came out with a high amount for payments after saying I couldn't do it they worked to give us the pay off for a trade in a lower Apr and a military discount. By the end we got the payments we were satisfied with and the car we wanted! Josh leal did a great job as a salesman. He did not force any info or buying on us which was nice.

Cleo

29 de ene. de 2015

Did not have a pleasant experience at this dealership. After dealing with the sales manager, who was not at all interested that you stopped by for a new car, everything just kept going wrong. Upon arriving home with my new vehicle, I start looking for the owner's manual. None to be found. Looked for the second set of keys, no where in sight. Looked for the wheel lock key, it was MIA. Called them, and was told that they give these items at a later date. That they first have to look for them. These items are removed from the car and placed somewhere and forgotten to be given to you until you call and ask for them.Had to go back four times for what should have given to me on day one. The last was to return the wheel lock key because it wasn't the key for my car.Then I was made to feel guilty for complaining about all these oversights. A very disorganized, irresponsible dealership.Get your act together and communicate better amongst yourselves so you can better service a customer. Unfortunately, I WOULD NOT RECOMMEND THIS DEALERSHIP. DON'T GIVE YOURSELF AN UNNECESSARY HEADACHE.

SA native

3 de may. de 2014

short and sweet, here's my experience. I didn't have any negative people, bad or misleading paperwork. My only complaint is the amount of time i spent there. (well, it was a saturday morning but my impatience kept mounting - car buying parents, plz leave your kids at home if at all possible.) I had already picked the car i wanted, went thru all the numbers til i was okay with the deal and then waited for the finance manager to do the final paperwork. I had Karl and he was very pleasant and professional. I had him run thru the numbers several times re: extended warranty and finally based on the mileage of my old trade in i decided not to get the extended warranty. His only comment was to say are you sure and after i said i was sure, we moved forward with all the paperwork. He answered several other questions i had about GAP insurance and finally i wrapped up and drove my new car home. The people who i dealt with were great considering how crowded it was - so I don't hesitate telling you to see Joey Esparza, Gary Wiley and Karl. I can only speak of my experience - every one of these guys treated me right and i would buy there again. (probably just not on a saturday :)

sa native

21 de abr. de 2014

Was upside down in my current vehicle - but wanted to reduce my monthly payment and get a car with better gas mileage. Time consuming but with the internet's mgr's help and his excellent salesman Joey Esparza it was easier then i thought it would be. Numbers and different vehicles. . . .back and forth. . . . .anyway, finally got to a point where i was ready to see the finance mngr. Stephen was a great help, especially when he got a better loan rate to help lower my payment a little more. Seems to me that buying a car is sometimes more frustrating then buying a house. I have to say that they hung in there with me going back and forth - finally found the car that made the numbers workable - now i'm the proud owner of a new mazda3. If the dealership would build them a new building - ah, on second thought - no - don't want their car prices going up.

AimieMendoza

17 de feb. de 2014

I received my income tax, and was able to return to the dealership and give my down payment. The van I was originally interested in was sold and Driss, my sales rep, kept in consideration that I need enough space for my handicapped son. He found me another Dodge Grand Caravan that was even better and had more options. I was so excited. I could not believe it. I do not have any credit and my husband's credit was not up to par as well, but with Driss and JC working together they managed to find me a bank who would finance me with the payments I wanted and the money down I had to give. I can honestly say it took some time to find a bank to approve me. The deal was being worked on for about three days. However, I was never left in the dark Driss kept in contact with me and always let me know what was going on. I truly do appreciate that. At one point we thought we were going to sign our contract and took the bus in 30 degree weather to the dealership. Due to some mishaps on our part we could not complete our deal and Driss, our sales rep, gave us a ride home. We absolutely appreciated that as well. Once JC and Driss were confident that we could complete the deal, Driss took into consideration how cold it was outside again and picked up me, my husband, and my two children from our house to the dealership. We signed the contracts and drove home with a new vehicle. Really great experience, thank you JC and Driss.

vcoronado70

7 de feb. de 2014

Mr. Alberto Gongora was very professional, pleasant and helpful. He made sure I had the vehicle I wanted. The entire Mazda staff are very friendly.

aarong13

3 de feb. de 2014

Our salesman, Ben, was very helpful with suggestions and patience as we looked at several cars before making a decision. They were able to get us a better rate than the pre-approval we came in with. Very good experience. They have been very helpful and courteous when coming in for scheduled service, we will definitely be back the next time we are looking for a car.

pgulley

3 de feb. de 2014

Ben was awesome in helping us find a vehicle.very informative and kind. Me and my family are happy with the experience and will defiantly be back.

kermit441

2 de feb. de 2014

I went to this dealership and met with Ben. He was wonderful trying hard to get what I needed and wanted in a new vehicle. The harshest part was we were there for over five hours. Dealing with the finance people was ridiculous. Ask to see the invoice and they will dodge you and you will never see it. The good thing is that I did my homework and walked out with what I was comfortable with. I would definitely recommend working with Ben as a sales person he is great but beware of the finance people, they are ready to screw you!

Badame

1 de feb. de 2014

I dreaded going looking for a new car but Ben helped make the purchase experience pleasant. He listened to what I wanted in a car and kept looking until I was happy with something he found. He made sure I test drove the vehicle before considering purchasing. Once the sale was complete he made sure I understood the basics of where everything was in my new car. He even set up the Bluetooth for me. I would totally recommend this dealership and Ben to anyone looking for a new or used vehicle.

Flouracious

27 de ene. de 2014

I went in just wanting to look at vehicles. I was immediately approached by a salesman (Driss) who I must admit I was somewhat rude to. He did not give any reaction to my rudeness and was very polite and interested in helping me find a car that was suitable for my needs. He was very convincing in getting me to go into the office to see what my qualification for a vehicle would be. I will admit he tried his best and offered me very good deals and within my price range. Unfortunately I was not ready to purchase, but I will most definitely be going back in a month or so when I am ready. I will also be giving Driss referrals to my friends and family who will be looking to purchase a vehicle in the near future. I often refer to car salesmen as wolves waiting for their prey, but Driss definitely changed my perspective of that. Sorry, just being honest.

kjfur

10 de ene. de 2014

I have always dreaded buying a new car and dealing with pushy sales reps. But Amy and Melvin made my experience a pleasant one and hassle free. I love my new car. Thank you!

rosario_lopez

7 de ene. de 2014

The car buying process is stressful, IPAC Mazda helped to alleviate some of that with excellent service and assistance. They even helped with better financing.

Randanicole

2 de ene. de 2014

I could not wait to purchase a new car! I knew exactly what I wanted. I provided the description of the car I wanted and the staff were ready. They brought me the car for a test drive and within that very short amount of time I was sold! Everyone was extremely attentive, nice, respectful and a pleasure to work with. I was comfortable and more than pleased with my experience and purchase of my new car. I have shared my experience with friends and family and have encouraged all to go to IPAC Mazda for their next purchase.

dcbrobst

17 de nov. de 2013

I like the friendly greeting I receive when I go to this dealership from all the staff. Amy was very nice and when she was already involved with another customer she quickly introduced me to Anthony. Anthony did a great job answering my questions about the Mazda 5s. I appreciated Anthonys patience and his no pressure service. He answered my questions on Mazda models and sale incentives during my test drive. I found the final purchasing process stress free with the help of Anthony and sales manager, Mustafa. Mustafa shared Mazdas incentives and we arrived at a mutual sales price. My wife and I are enjoying the "ride" of our new Mazda 5! Thanks again for your combined service and help. I will recommend IPAC to my friends.Thanks,Dave Brobst

Josht2589

12 de nov. de 2013

Horrible service. Ever since I have purchased my vehicle I have been having problems. The service advisors are rude and lie. Have taken my vehicle in about 4 times in the last month and a half. First it was for a jerking problem on my jeep. They gave it back to me and told me they couldn't feel what I was talking about. So I took it and not even a mile down the road I felt the jerking. I ended up fixing it myself, turned out to be a misfire, something "technicians" should have been easily able to diagnose and fix. Now, I am currently having a problem with my heater not working as well as an overheating issue. I scheduled an appointment to have it looked at. When I got there and told Daniel, one of the service advisors, about the issues I was having (and physically showing him) I was told they may not be able to even look at my vehicle that day, but I could wait if I wanted to, as I would not be getting a loaner car because they are only for Mazda owners. I explanied to him the heater issue was something that was supposed be fixed when i had first purchased the vehicle and that I had recieved a loaner car when they were first fixing the problem (it was never fixed). He rudely told me he didn't know why they would have given me one and that I was not going to get another one. Later, he told me I would not even be able to get a rental car thru my warranty as they would not be able to diagnose it and the warranty would not cover it until that was done. He told me I could take my vehicle home and bring it back early one day so they would have a full day to diagnose it. So two days later, on Saturday, I had my wife drop off the vehicle (I was working) as soon as they opened. I recieved a call from Ernest, another service advisor around 430 pm saying that they could not find anything wrong with it,as far as the overheating, even though me and my wife both showed them it was overheating while it was overheating. So, then what he (ernest) told us is that we could leave it there for the weekend and they'd check it monday or, I could take it and bring it back monday or tuesday. He also said, he would give me a loaner car until it got diagnosed and the warranty approved a rental car for me. My wife took it in tuesday (today) morning, less than an hour after they opened as he said they'd have a loaner car to give me on tuesday, he wasn't to sure if they'd have one monday. Surprise, no loaner car. He said they would have one this evening. So they offered my wife a ride home. They then got in MY VEHICLE (the one they said they wouldn't recommend me driving) and dropped my wife off ar home. I waited for a call. Nothing. Called the service dept. twice to try to get a hold of ernest. He did not answer, I left a message. I called again and got ahold of Daniel. He then informed me that ernest was gone for the day. Awesome right? I told him what ernest told me about the loaner car. He quickly assured me I would NOT be recieving a loaner car from him. He then put me on hold as he called ernest. He told me that ernest said I wasnt getting a loaner car until the warranty approved it. Which I'm guessing, would be a rental car, that I would have to pay for first then wait to have it credited back to me. I told him what ernest had initially told me and his response was, "okay.". I could see it was going no where, so i told him to have ernest call me in the morning. So here I am with no car and no diagnosis after having the car there for 3 days. I would not recommend doing any business with the IPAC Mazda department. I cannot speak for the other IPAC dealers, but I'm certain I will not be purchasing a vehicle there ever again. They are liars and could care less about your business or you.

tlenzo

12 de nov. de 2013

The gentlemen that work at IPAC Mazda are really AWESOME! Very helpful and accommodating and wanted me to find the perfect vehicle and price for me. I love Mazda and that is why I have come back to this location for a second vehicle.

rjs792

5 de oct. de 2013

The staff were friendly and helped me find a deal on a car I wanted. I came in looking for a used car, but all the used sky active mazda 3 cars were either sold already or no automatic transmission. So I decided to go with a new car.

JohnnyAngel97

23 de jul. de 2013

Joel LISTENED to our needs. He was very helpful in choosing the right vehicle for us. He made buying a car enjoyable! We were very comfortable working with him and Adam.

Robert

3 de jun. de 2013

I recently purchased a 2014 Mazda CX-5. Every person that I did business with treated me as a knowledgeable customer. What impressed me the most is the respect and genuine professionalism that the employees afforded their colleagues. I will definitely go back to look for another Mazda in the future.

Ed

17 de may. de 2013

Klarissa was great ! She ended up passing me off to a gentleman named Andrew and he was great as well. Didn't end up getting what I wanted for my trade in but felt like the manager etc was trying to work with me so no big deal. Got a decent price on a CX5 and the financing they lined me up with was better than what I had lined up with USAA prior to entering the store. Overall a good experience and will continue to do biz with them.

Estella Monsivais

17 de may. de 2013

Manny was wonderful. He took care of me.. Had the car ready when I got there and the whole experience was great.

Kenneth Dillon

17 de may. de 2013

Manny is your guy!! I found the vehicle, I wanted and got in and out of finance. Highly Recommended!!!

Sami Nasar

17 de may. de 2013

Manny & Ghazi were so helpful and honest in answering all of our question. Very knowledgeable in their products. We like IPAC Mazda so much we bought our last 2 cars from there and plan on going back for our future needs!

LRendon

14 de may. de 2013

Klarissa, the internet sales manager, is beyond exceptional! I called into the dealership looking for a used vehicle. Told her what i was looking for and she came back with several selections that i could choose from. I made an appointment, test drove each selection with Ben, who was just as wonderful. I found the perfect car and was i was immediately taken to finance. I drove off the lot in a couple of hours! I am completely satisfied and loving my new car!!! Thanks Klarissa!

suebee1

10 de mar. de 2013

Brandon was very knowlegeable about the cars features...we purchased a CX-5 Grand Touring...Brandon went over several times all the features this car has...We were very pleased with him and his associates..

Former customer

9 de mar. de 2013

2 hours for a simple oil change, and thats with an appointment! We bought the car there. They should be honest that their "appointments" don't mean anything. Stay away from this place at all costs!

gman2no

10 de feb. de 2013

This was the first time I have ever purchased a vehicle and deal feel that I was taken to the cleaners. Ultra friendly staff with top notch service. Brandon Livingston is by far the most professional salesman I have ever worked with he said be commend for his work ethic.

Jesse Meese

5 de feb. de 2013

Had a great experience with Manny. He did everything he could to get me into my new mazda 6. He also made sure I was taken care of for my service appointments and everything I would recommend him to anyone.

lorrieespinoza

28 de ene. de 2013

These guys were amazing!!! They helped me so much. I called Manny the day before and set up an appointment. They had exactly what i wanted waiting for me. I would recommend them to everyone.

mrs. mac

22 de dic. de 2012

I've just had the easiest, most amazing experience working with a dealership. I recently leased a Mazda3 from Ingram Park Mazda and everything started well and ended well. Never once did I have the feeling that I was being pushed, guided or rushed into a decision.Amy Erickson, Internet Sales Manager, has a friendly low-key manner that transfers to the whole organization. When I walked into the place there was no undercurrent of rush or tenseness.Brandon Livingston, Sales Consultant, was easy to talk to and together we found a great car at a price felt was very fair.

Bassetlover

30 de nov. de 2012

Brandon was great to work with and very knowledgable about the car. Dont care for general managers or finance, but it seems to be a necessary evil to purchase a great car! Kudos to Brandon!!!

Alyssa O.Ramirez

27 de nov. de 2012

My experience with both Robert Reyes and Austin Parker were excellent. Robert Reyes made sure all was well the entire time I was at the dealership and also the times I re visited. Austin Parker was very courteous and answered all my questions and made sure I was getting everything I wanted in the vehicle I was looking for. They both made the process smooth, enjoyable, and in a timely manner. The process was very efficient; not stressful or 'an all day' process at all. Robert and Austin were both very knowledgeable and helpful in all aspects. I have already recommended people who are in the market for a car their way. I love my new car & love the service I received while getting it.

vscervantes

15 de nov. de 2012

This was absolutely the fastest, easiest and least stressed we have ever been when purchasing a vehicle. We were initially contacted by Maria Mata about coming in and looking at the vehicles on the lot. She was very nice and really was there everytime I had a question. When we got there she introduced us to Melvin. Melvin was so nice and accommodating and he made me feel really at home and comfortable during the whole process. I could not of asked for a better car buying experience. Thank you Maria and Melvin we are very pleased with our 2013 Mazda 6

vanessa.miranda.9484

11 de nov. de 2012

The service was great my sales person was friendly and very patient. He did a great job with helping me making an informed purchase that I felt confident and comforatable with. Best of all I came out a very happy and satisfied customer. I would return to this dealership again and sales man.

wellingtonbrusa

11 de nov. de 2012

First of all i would like to say that I received great customer services from most of the employees. My sales person was Austin Parker, he was very polite and knowledgeable of the vehicles he presented me, he explained me all the features and details. I was referred to this dealership by someone who bought a car from Robert Reyes, they had excellent experience with him. Thats the reason I stopped by IPAC Mazda, i had the chance to talk to Robert Reyes 3 weeks before my actual purchase, he was super polite and very friendly, I instantly felt truly welcomed. Robert Reyes then assigned me Austin Parker as my sales person, because Robert Reyes is now a sales manager. Now, unfortunately Robert Reyes was not present on the day of my purchase (Nov. 10. 2012), i dealt with my sales person Austin Parker, which once again was super friendly and polite, Unfortunately when it was time to talk to the sales manager on duty (Eduardo Sanchez) I did not have a good experience at all, unbiased of the price offer he made me, he was very dry an unpleasant, made me feel that my business was not important for him, usually when you make an offer the sales manager takes it up higher for approval or disapproval, on my case he didn't even consider my offer, he immediately cut me off and asked me: "I can't do it for this price, is there anything else i can do for you today?". he did not even try to earn my business, thats was clearly an invitation to walk right out of the dealership, which i did right away.Now the good news is, as i was backing up my car to leave the dealership, Austin Parker stopped me, he had talked to Tim Goodman who walked outside with him. I pulled back in the parking spot and walked back in the dealership to deal with Tim Goodman, which was a very friendly and polite person, he made me feel import and that my business mattered to him, he considered every offered I made, until we were able to strike a deal. I am very pleased with my overall experience with IPAC Mazda, i did not let my bad experience with Eduardo Sanchez ruin all the good work from all the other friendly employees.In a nut shel, if you want great customer service, friendly staff and the best prices between all the dealerships i visited (IPAC Mazda, Mazda South, North Park Mazda, Roger Beasly Mazda and Legend Mazda) stop by IPAC Mazda and give Austin Parker a chance to show you all the great things they have to offer, i strongly advise you to make sure his sales manager Robert Reyes is working on the day of your visit. If he is not i would suggest you to come back some other day that he is present, i would not want to deal with Eduardo Sanches, but hey you never know, you might have good luck with him!

katannval

3 de nov. de 2012

Amy was the first to email me at seeing my interest online. She directed me and encouraged me to come in to find out more information. I appreciated her encouragement. At my appointment, Amy introduced herself to me and then introduced me to the dealer I would be working with, Brandon Livingston. He was very attentive and interested at every detail of my acquiring a new Mazda including financing and finding the right Mazda for me. This is the 2nd time I've been to IPAC to buy a new car. I never thought I'd find a salesman as nice as my first, but Brandon was wonderful. He was polite, thoughtful, friendly, funny, and knew every detail of the process, making my purchase both swift and fair. I appreciate the work he did for me in my trade in as well. I would definitely recommend him to anyone interested in getting a Mazda. Thanks so much!!! I LOVE my new Mazda 3...it's zoomy and fun and everything I need in an economical and great looking vehicle.Kathy

rockdog7711

3 de nov. de 2012

I would like to say thank you and job well done IPAC MAZDA. We recently traded our son's Jeep Commander in for a 2013 Mazda 3. My wife did most of the leg work on this trade and was very impressed with how nicely she and my son were treated. She was very complimentary of the Sales Consultant, Brandon Livingston. Since my signature was required on some paperwork she said I should have Brandon show me around since we were also thinking of trading my Hummer in. Upon my arrival to the dealership i was greeted in the parking lot as i pulled in and directed where to park. They also escorted me into the building and and had the receptionist page Brandon. Everyone was very cordial and efficient. Brandon arrived and escorted me to Stephen Duff the Finance Manager's office. Stephen too was very cordial and had all the paperwork ready for me to sign. After signing, Brandon showed me around the lot. He walked me through a variety of makes and models that Mazda had to offer and was very knowledgeable about each accessory that the different models came with. Needless to say I was very impressed, relaxed and stress free. I met Eddie Sanchez the Sales Manager who was very friendly and hoped that when I got ready to trade my Hummer would give them a call. Brandon and i set up an appointment to have my Hummer appraised and to start the paperwork for a trade in. The entire process went very quickly and we soon came to an agreement on price. I decided on a CX5 Grand Touring with Tech Package in Liquid Silver and as luck would have it my vehicle was on a truck headed to the dealership. They took my 2006 Hummer off my hands and loaned me a CX5 to drive until mine arrived. My CX5 arrived the next day and Brandon walked me through the vehicle explaining how things worked. He also helped me set up the Nav system, Bluetooth, Radio, and SiriusXM satellite which I got a 4 month free trial. Thanks IPAC MAZDA for making me feel like family.

123hello

15 de oct. de 2012

CUSTOMER SERVICE: Manny the salesman was impeccable in customer service. This gentleman made it all about the customer by taking the time to ask questions that were important to the customer. He represented a new model of being a top salesman versus the traditional shark ways of push and rush! I was very impressed by Manny!Karl the finance manager is a great listener and this is rare in the automobile industry. Karl was interested in much more than closing a fast deal. He actually cared about establishing a long term customer relationship. It is obvious! There are multiple families that work with Karl and Manny because of their openness and high consideration of customers! QUALITY OF WORK: Manny went above and beyond in making sure he showed vehicles that I liked! Never did he once not know how to answer a Mazda question. To our family he is a MAZDA expert! His articulation and willingness to explain things honestly and to go step-by-step in how to operate features in a vehicle was a strong selling point for me! Karl alleviated my anxiety in making an iimportant major purchase and was helpful and did not hesistate in reexplaining anything. He accomodates the customer with a big great smile through the entire process which was contagious! FRIENDLINESS: Both Karl and Manny are two of the most quickest, genuine, friendly auto industry individuals! It only tells one thing- THEY KNOW THEIR STUFF! OVERALL EXPERIENCE: My overall experience was the highest rate one can give! Karl and Manny are a team you can count on entirely! These two work together hand in hand and will deliver to you what you desire- from type of seats in your new car to a comfortable finance contract that fits you. They simply CARE ABOUT THEIR CUSTOMERS! If you're looking for a vehicle, trust me, you will not be dissapointed! PRICE: The price was fair. IN THE FUTURE IT'LL BE VERY HARD TO GO TO ANOTHER DEALERSHIP OR TO EVEN RECOMMEND SOMEONE TO ANOTHER DEALERSHIP! Sorry... as of now I don't like anyone else :)

BILL2251

10 de oct. de 2012

MY EXPERIENCE AT IPAC MAZDA WAS INCREDIBLE,MELVIN ARRIAGA WAS VERY HELPFUL IN EVERY ASPECT OF BUYING A NEW CAR. FROM TAKING US TO LOOK AND PICK OUT THE CAR WE WANTED TO WORKING OUT THE FINANCING AND THE TRADE-IN AND AFTER THE APPROVAL INTRODUCING US TO PARTS MANAGER AND SERVICE MANAGER AND TO GARY WILEY IT WAS A TOTALLY WONDERFUL AFTERNOON THANKS TO MELVIN....WILLIAM R LERNER AND SHERRY L LERNER

somagirl2011

10 de oct. de 2012

When I first started looking for a vehicle back in 2008, Karl Sidney was very sweet and patient while I hesitantly looked for a new vehicle. He showed me many vehicles that would meet my needs and worked with me on financing the one I finally chose. Since that time, I have referred my friends and family to Karl and he has gotten nothing but rave reviews on his service. On 10/4/12, I was again searching for a vehicle. Karl introduced me to Melvin and off we went in search of a car. I selected a 2012 Mazda 3 with a sunroof, but was not gonna purchase until the 9th or 11th. Well on the 9th, Karl was off, but being the professional that he is, he called Melvin and got the "wheels" rolling to quickly process my purchase. I arrived hungry, but was in and out within a short period of time and got to eat a good lunch. Everyone was absolutely professional, and I NEVER felt pressured to buy anything I didn't want. Thank you IPAC!!! Your positive attitudes, friendly and knowledgeable staff, and your consistency are all appreciated. Best wishes from a faithful IPAC customer. Y.S.

bigqu2

8 de oct. de 2012

Customer service was great, the quality of work was great, the workers were very friendly, and the price was reasonable. My experience was only lessed by a slight issue with the vehicle, but it was made right almost immediately.

ipacmazda

7 de oct. de 2012

Hi there my name is Edgar L. I was in need of a car and searching for weeks, my stress ended when I met Manny, who introduced me to Donald AKA Duck and last filed my paper work with Robert Reyes. I was extremely satisfied with Robert Reyes service, in fact because of his professional polite customer service I decided to stick whith IPAC Mazda only due to his excellent service. I was debating within two vehicles in a different dealer ship, but once I walked in and asked him what I can afford with a particular payment in mind he got me into a perfect used vehicle. Mr. Reyes didnt waste no time to figure out if I qualified or not an answered all my questions indeed in a timely manner. And believe me I asked every question possible which he answered and was not annoyed like other dealership management. To make this story short I was very pleased with everyone who helped me out especially Robert Reyes which I will recommend to others and will go back to purchase again from him. If you are looking for a new or used vehicle and great customer service I recommend to speak to Robert Reyes from mazda Ipac, his the man to talk to and he will make you the best deal out there. P.S I got me a Mazda3 black at a really reasonable payment and price thanks to Robert Reyes.

ritamauricio

7 de oct. de 2012

My car buying experience was great thanks to Manny and the rest of the team who worked their butts off getting me into a new Mazda CX-5. I couldn't be happier. They worked on my loan for hours due to my not-so-great credit. I never in a million years expected to go home with a brand new 2013 SUV that I am really, really happy with. Thanks Manny and the rest of the team!!!

mamard2u

4 de oct. de 2012

Manny was the person we scheduled our appointment with in the first place, but we are so pleased that he was our salesman. He worked with us to get our daughter, who is a single mother, out of a dangerous clunker. He was patient and understanding the frustrations we had trying to figure out just what to do. I will definately recommend to anyone I know that is looking to buy a car to contact him. What a pleasant deal. Usually, we walk away from buying a new vehicle wondering if we did the right thing. With Manny, there was no question that we did. Congradulations to IPAC Mazda for have Manny as a exceptional salesman!

Ely SL

4 de oct. de 2012

I was greeted by Manny at time of arrival to the dealership and told me that Amy had a family emergency and was not able to assist me. He presented to me and myfamily the CX5 and looked at the 3 different styles. After going over the numbers(prices and trade-in value)without pressure I decided to buy the CX5. Manny and therest of the staff treated my with respect and as a valued customer. I have and willrecommend my friends and relatives to come buy a vehicle from your dealership.Many thanks.

missy8

27 de sep. de 2012

Mr. Areizaga is a very kind and respectful salesman. Before I purchased my vehicle he answered all of my questions and was dedicated to getting me the car I wanted at a reasonable price. Not only was he willing to call local dealerships to get the color I wanted for my purchase but he ensured I knew how to operate all of the technology my car was equipped with before I left. I never felt pressured into making a decision. I am very thankful for him and his team and will always recommend him to my family and friends on their quest to purchase their next vehicle. Sincerely,A very happy Mazda owner!

EDPOWERS3212

27 de sep. de 2012

We asked for an inernet quote from Ingram Park Mazda on a new 2012 Mazda 5 Touring with tint and bluetooth. Laura responded the same day with 3 quotes on 2012 new 5's and also with some alternate 2012 models and with a certified used 5. We had done web comparisons on KBB and were pleased with the $. Manny met us, we went for a test drive, climbed all over the car and sat down to do the sale. The trade in was a fair price for our 2006 Ford Freestyle - about 800 to 1000 less than a car in almost perfect condition - so we were OK with the bottom line price. Steve was creative and helpful with the financing, and even figured out an instant way to have our payment made electronically monthly from our brokerage account. We did buy the extended coverage, and thought $1200 wa a fair price. Manny suggested we buy road hazard coverage for the tires from a tire dealership - we would not have thought of this. Manny even helped me take my home-made roof rack off my Ford. We were never uncomfortable - even though we have not bought a new car since 1998, and had never requested an internet quote because we thought we would be inundated with emailsWe were happy wih the whol experience - very polished crew.

K8tann

24 de sep. de 2012

I drove to Ingram park from Austin in hopes of purchasing a SUV I found online. Although I was not happy that the car was being test driven and eventually sold at the exact same time I arrived (despite my notification to the sales associate 2 hrs before I made the trip); they managed to turn the experience around. Joel and his manager pulled all sorts of strings to get me very close to exactly what I was looking for within my budget. Everyone at the dealership was very friendly and I so far I am extremely happy with the car!

MrHe11Yeah

13 de sep. de 2012

I called the dealership early Saturday morning and spoke to Amy Erickson, a salesperson. She was really cool and set up an appointment for later that morning. I arrived at the dealership later than planned, but was quickly greeted by a sales person as soon as I got out of my old truck. I told him I had an appointment with Amy. He shook my hand and escorted me inside where Amy was paged. Unfortunately Amy was already tied up with another customer. Which was understandable, I was late after all. She introduced me to another salesman Manny Khodayari, who was friendly, helpful and really knew his inventory! I told him I was looking for one of those cool Mazda3's and he promptly took me to the lot where he proceeded to show one in every color available! I test drove one and was really happy with the cars performance. I wanted it! Manny then walked me around the dealership to meet all the different people in the departments that Id be dealing with, when I brought in the car for the various services they offer there. Everyone was really nice and friendly! It felt genuine. I then met with Sales Manager Robert Reyes. We crunched the numbers and arrived at a comfortable one. I then walked over to Stephen Duffs (finance manager) office where all the paperwork was explained to me and I was informed of all the freebies! (While I was told earlier that my 12 year old clunker trade in was only valued at five hundred bucks, Stephen informed me that it was now worth double that! I was pleasantly surprised to say the least!) My favorites were the year of free wash tub service, the free Roadside service for me and anyone driving the car! But most of all, I can't wait for my free IPAD! I was in and out in about 3 hours. Not the usual 6 or 7 hour ordeal Ive gone through in other dealerships. Its been about a week and I'm still riding high on those "new car smell" fumes. Overall, it was a great experience. I will recommend Manny and IPAC MAZDA to anyone looking for a great car buying experience. Thank you Manny, Amy, Robert and Stephen for all you did for me.

msdripping

7 de sep. de 2012

The salesman as well as the rest of the staff were extemely knowledgeable and helpful.They went out of their way to make us feel at home. they even delivered the car to my house because my wife could not drive.Thanks a lot

amkeys

4 de sep. de 2012

I was originally scheduled to meet with Amy but she had an emergency. Once manny found out the make and model of the SUV that I was intersted in, we testdrove it, he showed me some of the extras that were on it and my whole experience in purchsing my SUV took less than 3 hours!!!! Unlike past experiences of 7+ hours trying to purchase a car! I will definately recommend Manny to all of my friends!!!!

rwr

7 de ago. de 2012

Evidently don't care if they sell a car or not. Made an appointment for a test drive.Had to wait 45 minutes just to drive the car. They found out we were not going to buy "today" and basically told us to take a hike! This bunch really sucks!!!!!!!!Also, I after 2 weeks of shopping and searching the net knew much more abouttheir car than they did.

Trouble4uhaha

5 de ago. de 2012

The sales man picked me up from lackland afb, he was very polite, showed me several cars ,and was very helpful finding the car for me not just tryin to sell a car. The paperwork was explained and was all taken care of very fast. I love my new Mazda 2.u

balieye_75

30 de jun. de 2012

Very pleasant experience! LArry was very accommodating to our needs. Excellent service received! will definitely recommend this dealership to our friends and family. Keep up uhe great work!

smooth2005

28 de jun. de 2012

Overall, my experience was great. The first day we went in was very late, approximately 8:30 pm. Nobody approached up to help for about 15 minutes, although there were many standing around talking. Brandon saw us and immediately came to help. We were approved, but had to negotiate to come to terms. The car we bought wasn't ready yet since they had just gotten it in. The next day we went in we ended up working with Robert Martinez and the numbers came out perfect after some working on. The contract was signed contingent upon seeing the actual car completed. The third day we went in we dealt with Robert Reyes and Joel Kurtz. These are the guys that made everything happen. The car still wasn't ready. We had serious issues with our insurance company handling things in a timely manner. Robert and Joel stayed later than they should have. Robert made a quick call to a different insurance company and we were set! They gave us a loaner vehicle without question. I too am in sales and truly appreciated the way that Robert and Joel handled everything. Unfortunately, my initial salesperson and the second one knew I was coming in and left anyway. But, Robert and Joel picked up the slack and did a great job. These two should or will be superstars. Thanks, Guys! They deserve anything that the company can do for them. I will send referrals to these two.Thanks,Rudy Menchaca

tmcl01

4 de jun. de 2012

Worst customer service ever! They dont care if you have concerns with your car even a day after you have bought your car. I went back because the cheaply made vinyl around my window was missing some parts and I only had the car one week. All ray could say was you have to take it to the service department, I felt since not even having the car a complete week yet I would have better assistance in this matter but he obviously did not care so I asked to speak to his supervisor who I dont even know noq if it was his supervisor or not, but another guy who was suppose to be his supervisor "Eddie" which I think was just another sales guy and if not should really be fired comes out and tries to say they cant prove the damage was done before they gave me the car even though I had not driven the car and when I bought it, it was sitting in the very back of the lot who knows if someone walking by tried to steal it. He concludes by saying fine then the blame will be 50/50 since we both could not prove when the damage occurred so I stated since the blame would be 50/50 the cost to replace said vinyl should be 50/50 and this is where he rudely said "have a good day ma'am" and walked off.. He either was ashamed a woman made a valid point and argument or is truly the worst candidate to be in customer service. I will not let this go unresolved. His attitude and view on things were so out of reasoning, being a new customer who only had a car one week, they truly just dont care if you have issues all they care about it is you buying and once you leave its too bad so sad they repeatedly say "Oh well you should have looked at the car before you drove off" really??? SInce they dont already badger enough on buying the car as soon as you say you like it and as soon as you come to a agreement on a payment plan they rush you off to financing then hurry you into your new car so you dont have buyers remorse. Yes maybe I should have taken a magnifying glass and inspected every inch of the car but for them after one week to blow off any concerns you have and walk off is so rude and I will be contacting Mazda and BBB about this. Horrible service and I mean it was straight up unprofessional service how they handled this situation. And a pointer for Eddie, "rays supervisor" the next time a woman makes a valid point and makes you look like an idiot dont walk off with your tail between your legs because you know you were wrong, correct the situation since your profession is suppose to be great customer service.

Camaro

28 de may. de 2012

We emailed this dealership regarding a car that was listed on their website. I received an email from the internet manager with a price on the car. We drove the next morning, 5 hour round trip, only to find the car was sold two days previously. I tried all day to reach the internet sales manager, leaving voicemails and emails with no response. Very unprofessional, wont be back.

andrew.shilwer

17 de may. de 2012

I wanted to purchase a new 30+k car and traveled 4hrs to get to this dealer because previously over the phone Manny Khodayari had promised he would give me the car if I sing the papers. Well, I did sign the papers and I gave him more than half the price on down payment. He promise to give me the car by a certain date or a rental so I won't be left without a car if the new one didn't arrive. The day came, and no rental and no car. Long story short, the dealer was NEVER going to have the car, they just got me to sign the contract under false pretenses. They NEVER bother to even say their sorry, didn't compensate or try to find another car, they just didn't care. Therefore they needed to return the money which Robert Reyes agreed. I got the check in the mail (one week after we agreed) for less the amount I gave them. Why didn't they just give me my original check? Why did they charged me money? This only tells me that they want to get anything from you regardless the lack of ethics they use. I would be careful and think twice before dealing with them. I DO NOT RECOMMEND BUYING ANYTHING HERE! Take your time and money elsewhere.Customer service and high regards for professional ethics are the standard to keep a business alive!

regular guy

26 de feb. de 2012

they sold us worthless extended warranties, were very rude after we ran into some mechanical problems with our car. We tried to redeem the coverage through the warranty which should of been covered, even after proving our point speaking to management, they continually argued with us and never redeemed anything and we still have broken rims and a missing hub cap. If they do this to people that bought a 17,000 dollar car... I can only imagine what they do to others that purchase a higher amount. We also were supposed to collect a check for referring a customer who also purchased from them and never received it. Now we never refer anyone to them . We highly encourage them not to waste their time with these uncourteous people.

Looking for used car

17 de feb. de 2012

I looked at a car online. They called me amd said they didn't have that car anymore so i told them what I was looking for. They called me over and over and over asking me to come in so I made appt. when I got there the guy didn't know what I was looking for and had me walking around the parking lot aimlessly. It was a total waste of time.

gischrae

13 de dic. de 2011

Eddie Galang at IPAC Mazda sold me what he said was a "Certified Pre Owned" Vehicle, not only did he vocalize that is was "Certified Pre Owned" , it also had the sticker across the top of the front windshield stating "Certified Pre Owned". I just traded the vehicle in to another dealership who pulled the Car Fax on the vehicle and found that IPAC bought it at auction after being in an accident. I am very disappointed, and I ended up having to settle for $2,000 less then what I would have got on my car because it had been in an accident I didn't know about. I will never buy another car from IPAC and will inform all others not to go to IPAC as well. This is a true display of false advertisement.The worst part about all of this was I had just got back from Iraq 6 months prior to that and was 5 months pregnant. This shows me there is no moral code that you at IPAC Mazda hold. 2006 Nissan Altima

AlamoGent

19 de oct. de 2011

My experience was really very good. Sure there's always the initial bickering/haggeling about the price and terms if you're financing through the dealer. But once they realize you are serious about buying, they get down to business to seeing if they can meet your price and conditions. All the people, from the internet manager, Gary to Josh the salesman, Steve, the finance guy and the director Dennis were always pleasant and professional with me. No, we didn't always agree on everything, but we finally came to an understanding and I bought a new CX7. They even got me a very low interest rate. I'm not a spring chicken and didn't fall off the turnip truck yesterday. I've bought a fair number of cars and trucks in my lifetime and compared to other dealers, I can say that these folks are really great and will give you a fair deal no matter how impossible it may seem at first. You can jump up and down, complain, yell and shout, but it's the numbers, that's what it's all about, that's what counts! They had the car I wanted and they worked hard to get the numbers to my satisfaction, so I bought. They definitely get my 5 stars!

alamomike

4 de oct. de 2011

I have purchased several Mazdas in the past few years for myself and family members from this dealership. Overall I have been pleased. Their sales and management team has changed somewhat. I called and talked to Gary Wiley. He was very professional and once I arrived, connected me to Josh Leal, (sharp young man) to help me look over new inventory and answer any questions I had. Once you get past the initial haggling points and stick to your guns about what you want and the terms you want, they get down to business. Their Director, Dennis and I came to an understanding and we proceeded with doing the purchase.They got me a better interest rate then I had gotten on my own. Their finance manager, Steve really was a big help as I kept him crunching numbers for an extended warranty until I was satisfied. Overall, I am very satisfied.

kleeper

30 de mar. de 2011

Drove from San Angelo to purchase this car since my small town dealer really didn't want to make a deal. To be honest, pay more than I wanted-but got more than I had been looking for so it really was ok. People very friendly and Tim Stewart was fantastic. Great website plus very professional staff. Do your research before you buy a car and know what you want, they will try to reach it.

jcsatx25

6 de feb. de 2011

Upon arrival Joel walked out right away to greet me and asked to assist me. He listened to what I had to say, what I was looking for and took me directly to the new car I purchased. I wish it could always be as easy and quick as this purchase was handled. Joel has outstanding communication skills and is a great asset to Mazda. Thank you for a positive customer experience.

Debra6064

29 de ene. de 2011

I purchased a 2011 Mazda3 in January, within the 2wks that I had the vehicle the check engine light came on and it wouldn't turn off. Within this time Gary Wiley had called me to see how the new car was doing, I informed him about the light and he had my car brought in for service. Once I got my car back that same day I checked for light coming on and it still had the same problem. I called Gary Wiley back and informed him that the problem still existed, he told me to come in after work and he would have the problem fixed. Once I got to the dealership, Jaime Ortiz, Frank Lira and Gary Wiley were waiting for me. Gary told me that they were going to fix the problem by getting me into another Mazda3, I thought I was getting a loaner, but to my SURPRISE they took my Mazda3 out of my hands and actually gave me another CAR! WOW! I was soo SURPRISED!! This came very unexpectedly. Mazda went above and beyond to satisfy a customer.I am very grateful for what they did for me. I will continue to be a repeat customer with IPAC Mazda in the future. Many,many thanks! Debra Cruz