Deanna Hatrak

8 de nov. de 2016

This was my third time leasing a car, and it was by far the best and easiest process I've had! I worked with a few different people, and all of them were very friendly and helpful. Imani was great! I didn't feel pressured at all. He even returned my previous car to the other dealership for me!

JH0165

8 de nov. de 2016

I recently purchased an Audi from Tal. No need to say more about Tal other than he is the salesman to see at the dealer. He was great from the beginning to the end of the sale and an awesome follow up even after the sale. I'm sure there are other great salesmen/saleswomen but do yourself a favor and just go to Tal! You won't regret it!! Thanks again Tal!

Amazing Audi Q7

4 de nov. de 2016

It's new lease of Audi Q7 2017. Tried to find out who offers the best lease value among three dealerships. Fortunately , the bank that works with Jack Daniels, had offered a much better deal than others, better than Audi Financial Services.

BrianChicago

28 de oct. de 2016

Very responsive team. I would definitely work with them again.

NurseJJ

20 de oct. de 2016

Jimmy was great! He personally took me for a test drive, showed me the service center & helped me get the best deal possible on my new Q3. I travel far all over the state of NJ for work & he made sure that my lease would meet my milage needs appropriately. His knowledge of the vehicle & its features was impressive. I was considering another vehicle & I am more than happy that I went to Jack Daniels Adui. Ive never had a better car buying experience.

Brielle Richards

20 de oct. de 2016

The service I received from Quincey Holloway was outstanding! I did not feel rushed or pressured into purchasing a vehicle. He's patient, caring and listened to my needs. He explained the benefits of buying versus leasing, he took his time to show me some cars and was overall a huge help! He personally took me out for a test drive and explained everything that he knew about the car front and back. He even took the time to set up my Bluetooth! He truly wanted me to leave happy riding home in my new A5 convertible. I love it! It's way more sexier than my Q7. He made my experience at Jack Daniels Audi a pleasant and enjoyable one. I will definitely refer all my friends and family to Jack Daniels Audi in Paramus.Thank you Solomon and Quincey for making the deal happen!!!!

itof

15 de oct. de 2016

Maurice seemed like a nice guy BUT never called back when I tried I made an offer to buy one of their listed pre-owned cars. He promised to call back but 3 hours later had left. Salomon Faizi picked up my incoming call, boasted of being a manager and said that my offer seemed very reasonable but that I should wait 2 more days to hear back from Maurice. Salomon epitomized the worst of the "used car sales approach." He attitude was obnoxious and know-it-all. Customer service or rapport wasn't his goal. He had his script memorized and actually said that I should buy my used car in NJ not NY or CT because their roads were better. BMW and Mercedes are looking more attractive but I'll make sure to buy them in NJ where the roads are better- NOT!

Mroue

28 de sep. de 2016

My husband of course was on my case to start shopping around for a new car; his car lease was approaching expiration. We went to Mercedes and Audi (Upper Saddle River) to not only look but walk away with a new car and that simply was not happening given the poor deals they were offering. Frustrated after spending half of the day on that Saturday, my husband decided to go to Jack Daniels Audi Paramus alone. When he returned, he was driving a beautiful new Q3 and walked away with a fantastic deal - far better than that was offered at the other Audi location. My husband during closing the deal on the Q3 also negotiated to trade in our second vehicle (Q5) for an A6. Thanks to the great service of Quincey Holloway, he also got me into a new vehicle the same week as my husband; completely unplanned but too good to pass up! We love our new cars and couldn't be more appreciative to the team at Jack Daniels who were helpful, patient (working parents aren't the most responsive sometimes) and completely accommodating! Will definitely refer all our friends & Family!

Glen Pinder

25 de sep. de 2016

Excellent customer service,Solomon and Imani were worked very hard to ensure I was able to get the car I wanted.

Julie Blumenfeld

30 de ago. de 2016

Shaun was my salesman and he couldn't have been nicer. He had a firm knowledge of each vehicle I was interested in. It was a smooth process and very enjoyable.

BlueYanks13

29 de ago. de 2016

Had a wonderful experience purchasing my new Audi with Jack Daniels Audi in Paramus. I was assisted by the General Sales Manager Solomon Faizi who was very knowledgeable about the product and helped answer all the questions I had. The service was excellent and I would definitely recommend this dealership!!

Mike76

25 de ago. de 2016

I have dealt with a lot of car salesman over the years. And after a while a pattern always emerges, as soon as the ink dries on your paperwork you get put into the back of the line. I leased an A7 from Jack Daniels in December and quite frankly I was hesitant. As a long time BMW driver I had a hard time switching over. Moreover I had tried AUDI for the A8L before and had a horrible dealer experience with AUDI MEADOWLANDS. They actually made me hate the brand. So I was reluctant to look at Audi again but thankfully I was referred to TAL who changed my view and needless to say put me in another Audi. Jack Daniels Paramus is a great Dealership and the whole experience was and continues to be a good one months later. I highly recommend them and have already referred them to friends and family. Which causes some tension as my wife is still attached to her BMW lol This is probably only the second review I've ever written and definately the only one I have ever written about a dealership - but TAL deserves the praise as does the Dealership.

Draconisys

24 de ago. de 2016

Despite my ragged appearance (I am indeed eccentric), I drove home in a lovely certified used Audi A6. No one at Jack Daniels treated me poorly, despite my appearance, and they worked hard to get me on the road the same day. Two weeks later, and their after sales service has been exemplary. I will recommend Jack Daniels Audi to all of my friends and associates, without reservation.

Karen and Dave S.

18 de ago. de 2016

We were ready to turn in our leased VW Jetta TDI and get an SUV but we weren't in love with what VW had to offer. We liked the looks of the Q3 and considered taking it for a test drive. We had the VW goodwill package with a VW dealer gift card. We were afraid we'd lose the money going outside of the VW brand, but when I called Jack Daniel's Audi and spoke to Quincey he told me that we would be able to use our VW dealer card. We test drove and loved the Q3, they took our leased vehicle and we left with a new Q3 and the experience was a pleasure. We're looking forward to having a long relationship with Jack Daniels Audi Paramus!

BMWcustomer

8 de ago. de 2016

Jack Daniels Audi Paramus Dealership is the worse dealership in town. It is run by Crook and Rude GM Solomon Faizi. He tried to rip me off on my trade in, gave me a low blow and then increase 2K in couple of hours, playing the game. Thats a Rip Off playing with the customers mind. He runs the dealership like BRONX Mom and Pop Dealership, Do not take my word for it, just scroll through other reviews and see it yourself. I would strongly recommend not to buy from this dealership.How a GM of a dealership be rude, refuse to take deposit on a car, Rips off customer and then Lies in the face that customer is abusive. Unfortunately I liked a car there, I met two gentlemen there Maurice and Emani, however, soon i had to deal with this Guy, whole thing was over. I expected this dealership to be like BMW, Land-rover, Jaguar dealership where they treat customers like they are Gods. I was so surprised to experience how bad this dealership is. I am trying to convey the message that this is buying experience, God Forbid, if i have to go there for service. DO NOT BUY FROM THIS DEALERSHIP!

George201

8 de ago. de 2016

Was taken care of from the moment we walked in. My wife and I were extremely happy with the level of service and attention that was provided to us. We worked with Solomon the general manager and joe in sales. Needless to say, we purchased our Audi and the wife was very pleased. Wasn't stuck there all day in negotiations or haggling. Price was on point and finance dept got the deal done quickly. Best dealership we have ever been to. Everything ran smoothly.

Ataddei

8 de ago. de 2016

Solomon is one of the best I ever dealt with. He is attentive, listens, finds the solutions in the face of any problem. He is willing to always go the extra mile to make life as easy as posssible for the customer I will never leave this dealerahip as long as Solomon is there.

Joe

8 de ago. de 2016

I have been dealing with Jack Daniels since 2009, I am on my 3rd vehicle purchased and serviced here.The service dept has always treated me as a VIP with scheduling, quality and convenience of a loaner car every time. Solomon Faizi generated the original deal for me and has followed up me on several occasions to assure my satisfaction with my purchase and offering help and assistance with any issues with my vehicle. I am extremely satisfied with my Q7 with performance, quality and overall driving experience.

Audi Man!

8 de ago. de 2016

Purchased many Audi's from this dealership and each experience has been better than before. Solomon and Henry Dukes are always pleasant and inviting. I will definitely be purchasing other Audi's from Solomon and Henry!!!!

MBK

8 de ago. de 2016

After driving BMWs for years, I decided to purchase an Audi. I was discouraged by the other Audi dealerships I shopped before purchasing my A6 from Jack Daniels. The General Manager, Solomon Faizi, made the car buying process easy, quick and hassle-free. I am confident that I received the best deal from Jack Daniels. Solomon took the time to explain all the features of my car to me and he even followed up with me to see if I had any additional questions. From beginning to end the whole car buying process was awesome. I will continue to do business with Jack Daniels and I will recommend this dealership to anyone interested in an Audi.

Katerina9011

8 de ago. de 2016

Everyone was very helpful!Had a great experience, I didn't wait long. Got exactly what I was looking for.Would definitely recommend to family and friends!

TMH2

8 de ago. de 2016

My family and I have purchased several Audi's from Jack Daniels in Paramus. They are always extremely professional and strive to give you the best deal possible. I continue to refer all of my friends and family to this dealership.

Felicia R.

8 de ago. de 2016

By far my best car buying experience ever. I walked in expecting to buy a used car and left with my dream car (2016 Audi A3). Thank you Quincey Holloway for taking time to explain what my best car buying options would be (new/used) and your professionalism. I would highly recommend this dealership to my friends and family. The entire staff was kind and courteous. Great experience from beginning to end.

Oldhappya6guy

8 de ago. de 2016

I shoped all the high end stores in the area including both of your Audi stores in my quest to replace my aging A6. I found the usual commission breathed salespeople in all the usual places. Price was really not my focus in my quest. People however was! When I walked into the Paramus store I was immediately greeted by who turned out to be the GeneralManager Salomon Fazzi. I was surprised to be helped by a General manager. Salomon helped me through out my process and made it quick and painless. I didn't even have to ask for the right price because what he gave me for my trade and my new lease price was more then fair. Adam from the back office made the paperwork part fast and easy too! Im sorry I forgot the name of the person who walked me through my car but I had no idea of how much this car can do! Thanks guys love the new A6!!

MHill

8 de ago. de 2016

2 weeks ago the national Summer of Audi promotions on tv caught my attention so I decided not to stop in to my local dealer. Once I arrived I was greeted by a salesman named Imani Murry who was extremely knowledgeable of the car features and very pleasant to work with(what a relief!!) The transparency displayed when discussing lease payments with Imani and the mgr Solomon was very much appreciated and actually quite surprising. The song and dance routine at most car dealerships is tiring and annoying so it was refreshing not having to deal with that type of approach. All and all, my recent visit to Jack Daniels Audi was a great all around experience!

Donnaddps

2 de ago. de 2016

Excellent experience with Audi of paramus! From start to finish ! Leased an Audi A-3 ! We dealt with Tal Vander for our sales associate and Adam in Finance! Exceeded beyond our expectafions. If you are looking for an Audi pls visit them! They are excellent! What a smooth and convenient process.

Andrew

2 de ago. de 2016

Jack Daniels Audi was an exceptional experience. Let me start off by saying that I rarely give anytning a ten, but this dealership deserves it. I don't see where the questionable reviews came from. We worked with Terry Axel on my first car purchase. There was absolutley no pressure, no discrimination, no games. The car was in mint condition unlike the previous Audi dealership that took 9 days to show me the car, then showed me a vehicle that was supposed to be "in the shop" and was obviously in an accident in the past. Terry was an absolute pleasure to work with. Previous car buying experiences in my family have been excruciating. Terry was absolutley amazing. A stand-up, honest, very friendly guy who got us a great deal on a Pre-Owned Audi A4 Premium Plus in immaculate condition. The detailing job and dealer prep were taken care of very quickly. And the outcome of the purchase was excellent. Terrence Taggart, of Finance, also provided fantastic service. Again, another very friendly, funny, honest individual who never tried to pull a fast one during the process. In fact, both of the staff members we worked with worked to lower out payments rather than up them which is rare in itself. I would highly reccomend this dealership to anyone in the Tri-State area looking to buy an Audi for anyone of any age. If you can't afford New, the Pre-Owns are in exceptional condition and are a great option.

Max K

2 de ago. de 2016

Buying an Audi from Jack Daniels Audi Paramus was one of the easiest and most pleasant car buying experiences I have ever had. There was absolutely no haggling and negotiating and through the entire sales process I felt that Tal was completely transparent and open to any and all requests. Fantastic staff and experience from start to finish. What are you waiting for? Get your Audi at Jack Daniels Audi Paramus today!

Yully Hernandez

26 de jul. de 2016

Two weeks ago I was bored of driving my Kia Optima. I called the dealer in Paramus - Jack Daniels Audi - Imani Murray answered the phone, I told him I wanted to end my lease which I had 6 months left and asked him what he had to offered. He asked me to come to the dealer to see which type of Audi I wanted ( I never thought I was going to get an Audi so quick ) Went there he was a very friendly person which is very important for a salesman. He talked me through, end-up leaving with a lease from a brand new 2016 Audi Summer of Audi A3. I also received a full tank of gas and some souvenirs from Audi and Jack Daniels. Lastly they end up making the remaining payments of my car : )I will recommend this place to anyone. In the near future add Imani Murray to the select employee ( S ) name below!!!!!

Dirk Gordon

25 de jul. de 2016

This dealership is TERRIBLE the Service Manager (Ted Higgins) and (Solomon Faizi). Don't bring your car to service with them. I brought my car in for a TIRE repair because on June 2nd 2016. I have a tire and rim warranty package. I did not get my car back till July 5th???? They will tell you all kinds of BS on the phone apologize apologize apologize and your car will have issuse. Back and forth at the dealership very untrustworthy people. I've called the GM several times to discuss my issues, I have yet to this date recieved a return phone call back! Do yourself a favor stay away!!!!!!!

elizabethbrito

11 de jul. de 2016

Always consistent Wow service delivered overall! The 3rd Audi lease and it continues to get better the personalized service from beginning to end ! Thank you

JeffC

5 de jul. de 2016

My experience with Jack Daniels Audi started off good, people there were relatively friendly and courteous. My only issue with Jack Daniels is that the dealer tried to sell me a 2014 VW Touareg Lux model when it turns out it was a lower end Sport model at the higher model price. All in all, I was willing to purchase the Sport model if he would consider lowering the price. In response, he told me that I am wasting his and my own time wanting a lower price for a that car.

lizlabruna13

2 de jul. de 2016

I went back to this dealership because I had a great experience when leasing my Audi Q-5 in 2013. Solomon Faizi, who is the general manager, had kept in touch with me during my lease term and had called recently to see if I wanted to change the car. He is the most involved and hands-on GM I have ever dealt with at an auto dealership. Well, I had an even better experience this time! Solomon along with Joe Sinatra who was my ultimate salesperson made my dream of leasing of a new A-7 a reality! Both gentlemen were honest and straightforward, which is a change from most dealers I have dealt with in the past. Even signing the final paperwork with Adam was a pleasant experience!! Thank you guys, you have me as a customer for life!

Fordman324

19 de jun. de 2016

My girlfriend and I just leased a 2016 Audi Q3 through Jack Daniels Audi of Paramus. This is our first time using this dealership and we couldn't be more pleased with the customer service of the entire sales department. At first, we were a little unsure as to which Q model would best suit our needs however our salesman, Jim Stampf was outstanding from beginning to end! Jim really highlighted the value and luxury of the Audi brand, while still keeping a real and down to earth persona. He took time to show us the service area and personnel during our test drive which was indeed comforting. After making our decision to lease the Q3 and running the numbers, he was extremely patient in explaining every rebate, discount and option that was included in the price of the vehicle. This is the first vehicle I have financed/leased so I had a lot of questions and he had answers. My girlfriend is currently living in New York while I am in New Jersey so there was some difficulty in the paperwork and logistics, however they took care of everything hassle-free. Unfortunately we could not take delivery of the vehicle on that same day because of the finance department being busy. Jim gave us his cell phone number to keep in contact during the week. After setting the delivery date and time up for the following Saturday, everything went smoothly. We arrived on Saturday and the vehicle was sitting right out front and ready to go. Now this is a high volume highway dealer right? Well you would have thought that I purchased an R8 because of the way I was greeted by the staff upon arrival. They have courtesy valet parking and every staff member remembered us from the previous week. The PDI department did a great job of cleaning up the vehicle. Jim came out and introduced us to the F&I guy, Adam Zabrocki. There was an issue with the registration so Adam had to re-do all of the paperwork. This was no fault of his but instead of us waiting around for them to correct the paperwork, Jim took that as an opportunity to start showing us all of the features of the vehicle. He did a satisfactory and in depth job of showing us all of the features and functions. As soon as Jim was done showing us the vehicle he brought us back to Adam who was all ready to go with the paperwork. This showed me great efficiency and my time was not wasted. Adam was friendly, personable and professional in explaining all of the terms and agreement. I work for a car dealership myself and got insurance plans through my dealer so I respectfully declined and of the add on insurance programs that Adam had to offer. He was never nasty or rude and was not pushy at all, just a real friendly easy going guy!We dealt with John Zingani and Solomon Faizi as well. Just from being in the business myself, you can tell that these guys are a good team and are the real deal. True seasoned professionals. I talked to Solomon about a possible unrelated business opportunity and I can say from experience that he is an honest man. Everyone gives firm handshakes and the employees all seem happy to work and be there. All said and done I thought that they did a magnificent job in all aspects of the selling process, which will make me a returning customer for my next vehicle! Thank you Jack Daniels Audi!

Peri Y

13 de jun. de 2016

I had such a great experience with Boris K! His friendly demeanor, upbeat personality, and professional consultation made it so easy to choose a suitable car and drive with it home the same day!Thank you Boris! I just love my new Audi ;)

akimaudi123

1 de jun. de 2016

Hi Solomon, I recently purchased a vehicle from you guys and I have to say that the level of service I received from my salesman exceeded my expectations. Tal assisted me from the first moment we spoke to the time I drove off the lot with my car. I usually despise dealing with car salesman but this was a totally different experience that I wasnt accustomed to and Tal was a big reason why. Although I probably wont be needing a new car for a while, I will steer anyone wanting an Audi to your dealership because of your service and just the way everything was handled from soup to nuts. I just wanted to let you know that you have a great, honest salesman working for you and thought you should know. Thanks,Albert

rpomerantz

30 de may. de 2016

Have gotten several cars with Tal. And now, our whole family has followed suit. Can not praise him highly enough. Honest, trustworthy and an absolute pleasure to deal with!

KevinNJ

11 de may. de 2016

I had the pleasure of working with Tal and Chris on a recent transaction. To be honest, I was completely dreading the process, however, both sales associates made it a pleasurably experience. Im not one to normally write a review, but they deserve the credit for a job well done. They were friendly, knowledgeable, trustworthy, and professional the entire time. Tal continues to check in with me to see how Im doing weeks after the transaction. I couldnt be happy with my experience.

TaniaG

4 de may. de 2016

The sales manager Terry Axle and the rest of the staff were extremely helpful and friendly. Accomandated my requests for a car in every aspect. This experience for looking for a car so very pleasant compared to other times. They work with you and are not rude, pushy, nor disrespectful. I would highly recommend family, friends, and other to go to Jack Daniels.

RobertF

18 de abr. de 2016

I had the pleasure of working with Tal Vander on a recent transaction. Everything, and I do mean everything, exceeded my expectations. This was by far the best interaction I have ever had when it came to a car purchase / lease. From the first point of contact through delivery everything was great and I fully expect that great relationship to continue. You won't be disappointed.

rwsneed

6 de abr. de 2016

My salesman was Tal Vander and, quite honestly, he was amazing. He did everything he said the would do in a timely manner and went above and beyond in getting me the car i wanted at a fair priceI highly recommend him and Jack Daniels Audi Paramus

DhirArpit

5 de abr. de 2016

I have been going to Jack Daniels Audi Service center for almost 5 years and have always had an A++ experience. They are very courteous and at the same time very professional. Greg is great, and a pleasure to talk to. They have kept my car in a pristine condition for all these years. Highly recommended! Solomon is a gem of a person (although my interaction with him has mostly been on the Sales side).Arpit Dhir

Containers4Sale

5 de abr. de 2016

I recently leased my 4th Audi TT from Jack Daniels. You drive away knowing the dealership cares about satisfying customers. And Tal Vander is incredibly hands on before, during and after my lease was executed. He researched answers for me while on vacation and will touch base with me during the course of the agreement to make sure i am being treated well. No worries there. Sales & Service are superior!

Doug

31 de mar. de 2016

The dealership provides a special feeling of pride in their service along with a courteous and friendly manner. Tal Vander is my Audi rep. and is the finest sales representative that I have had the pleasure to work with. He is courteous, extremely responsive, and completely knowledgable about the cars and the financing alternatives. I am completely confident in recommending the Paramus Audi dealership and would also recommend asking to work with Tal.

Happy driver

14 de mar. de 2016

Greg Barbagallo always greets me warmly and professionally. He helps things move along smoothly when I leave my car for service. Explanations are helpful and accurate. He is a huge asset.

Audifan

25 de feb. de 2016

I was interested in a pre certified vehicle with low mileage. My wish list was simple: good value, excellent warranty and low mileage. Terry Axel took the time to review the dealer's inventory and we were able to narrow the choices down to the 2016 Audi A3 we bought. This is the third vehicle purchased at Jack Daniels. I highly recommend contacting Terry Axel for a hassle free and professional experience

Lindach1112

22 de feb. de 2016

We travel 2 hours to work with Terry Axel on a used vehicle we saw on the Internet. He extended himself on his day off to meet with us and review the car we were interested in. We ended up purchasing that day and we can't thank him enough for making our purchase experience so relaxed and pressure free!??

Happy driver

19 de feb. de 2016

I have needed to call Arthur a couple of times since the September . 2015 purchase of my newest Audi.i.e. Most recently To re- set tire pressure setting after adding air.He is ALWAYS accessible, pleasant and helpful.Just great!!!

Michelle54

18 de feb. de 2016

Excellent service as always . Helped me with control panel which had two issues and that I could not figure out on my own on today February 18

Matthew in Connecticut

17 de feb. de 2016

Finding the car you want isnt always easy, I was looking for an A4 Wagon after mine was totalled in an accident. Buying a car is often the easy part - I found the team pleasant and easy to deal with. What seperates the good from the bad is what happens after. I purchased a used Audi Wagon from Jack Daniels and had a small issue with a defective part supplied with the car. I was fortunate enough to meet with Frank Gebbia - Pre Owned Manager. Frank decided that he wanted my experience in dealing with Jack Daniels Audi to be the best it could be - and to make sure that I was completley satisfied, and didnt have any reservations about my recent purchase. He worked tirelessly for several weeks to locate the part that would have cost $1000.00 to replace if I had to buy it from a dealer, and completley restored my faith in used car dealers. The part was sent to me and it was fitted in minutes. If you want to buy a used car, and rest easily afterwoods knowing you got the best service possible at a really competitive price go to see Jack Daniels, ask for Frank Gebbia and tell him I said hello! You will be happy you did!

DickB

10 de ene. de 2016

The other day Arthur from Florida helped me reset my Google connection which took a number of phone calls. He also reset my garage door opener. I can't live without Arthur! I hope he comes back or Paramus. Dick B.

Des

9 de ene. de 2016

Me and my husband came to Jack Daniels before the holiday looking for an A4 Used manual. We we greeted warmly upon our arrival and met with Onur Kandemir. I really appreciated his knowledge and enthusiasm about Audi vehicles especially our desire to purchase a manual transmission. He walked us through the process, took us for a test drive, and was an overall pleasant person. We were able to trade in my BMW and pick up our A4 two days later with absolutely no hassell. I would defiantly purchase from Jack Daniels and recommend Onur.

car123

2 de ene. de 2016

Sales experience was okay but strongly recommend taking your vehicle elsewhere for service. Greg is extremely unprofessional and rude. Not only is the service terrible, every time I've had to bring my car back to fix something else they messed up. They just care about your money, and as soon as there is a problem, neither your rep nor management will call you back to follow up. Do not expect anything from them. They DO NOT care about you. I will never recommend or purchase an Audi again because they have tainted the brand for me.

Tom

22 de dic. de 2015

I had a very good experience with my Audi salesperson, Terry Axel. I was going back and forth on the vehicle that I wanted and Terry was very patient. He treated my wife and I with respect and we felt very well take care of. We also did not need to haggle about pricing, they were fair and honest and I didn't get any impression of being taken advantage of.

Jillian A Audi A4

8 de dic. de 2015

Dearest Henry, What an absolute pleasure you have been to work with. Your level of professionalism and integrity is something that all salesmen should strive for. You indeed made the process of buying an Audi an enjoyable experience. I thank you so very much for all of your assistance, from beginning to the end. I really can not thank you enough Henry. But I will thank you again... Thank you :). I will recommend you and Jack Daniels Audi of Paramus to anybody and everybody. It is a rarity to come across a salesman who can actually make buying process enjoyable. thank you and I wish you the best always. Most Sincerely, Jillian A

Jillian

7 de dic. de 2015

The best experience I have had at a dealership ever. Henry Dukes is phenomenal. Solomon (Manager) is also wonderful. Henry made the process very smooth and enjoyable. Catered to ever detail in the most professional manner. I would recommend this dealership and Henry Dukes to anybody who is looking to purchase or lease.

Kathy Maneri

3 de dic. de 2015

We went into the dealership not expecting to actually buy an Audi but they had a new 2015 Q3 on the lot. We test drove it and, of course, loved it! There was no going back to anything else we looked at. Jim Stampfl was wonderful! He was understanding and patient with us. Not a hard seller at all. Thanks Jim and Audi staff. Kathy Maneri

MariaD

14 de nov. de 2015

Just picked up my A4 from Audi in Paramus, NJ. Onur Kandemir my sales agent was great. He is professional, knowledgeable and so nice. Genuine guy. Everyone at the dealership from the General Manager, Salomon to Terrance the Finance Manager made purchasing the car seemless. Thank you everyone!Maria

winston55

13 de nov. de 2015

I was looking through car guru's at a stressful time - My A4 Avant had just been totaled and I wanted the same car again. Jack Daniels Audi had the right car, negotiated on the price with me and was patient while the insurance company did a lousy job of settling the claim. It made a painful experience into a great one.I went to pick up the car, it was IMMACULATE, like a new car - Thanks to all the team at Jack Daniels I'm in my New (slightly used) car and very happy. I'd not only recommend them, but will definitely do business with them again.Regards,Matthew

R1914

12 de nov. de 2015

Just traded in and leased a Audi Q7 2015 and it was a great experience. Terry Axel and the staff were professional, attentive, and accommodating to our needs. I highly recommend their services.

Satisfied Audi Customer

27 de oct. de 2015

I purchased my Audi A5 in 2014. This rating is mainly for the electrical expert Arthur. He is really awesome! I updated my phone to a iPhone 6s and I was having trouble with connecting my phone to the Audi infotainment system. I had saved Arthur's phone number in my phone from when I first purchased my car last year. I called him up to ask him questions about how to set up my phone so that it would play music. We were having difficulties completing it over the phone so he kindly offered for me to come by his house and he would fix the problem. Now I don't know about you but there are not many dealers that have people such as Arthur that will go out of their way to make sure that your product works and you are happy. He fixed my phone connection to my car in less then 15 minutes and even gave me additional tricks and pointers that my car can do. He really is awesome and I'm not just saying that! He made himself available to help me when he did not have to and I really appreciated it. Jack Daniels Audi of Paramus really hires people that will go out of their way to make sure that their customers are happy which means a lot. Thank you again Arthur for going the extra mile to help me! I would definitely recommend Jack Daniels Audi of Paramus to any one looking to be treated with respect and kindness.

4Susan

25 de oct. de 2015

We were shopping around for a certified pre-owned Audi A4. We called several dealers and the best prices we were given was at Jack Daniels Audi Paramus. That was what initially brought us through the door. Once there we couldn't believe the customer service we received. It was top notch! They really went the extra mile. We couldn't get to the dealership to do a test drive for the second car so they brought it to our house. They made it easy and a pleasurable experience to buy a car. We wound up buying 2 certified preowned cars within one month. Ask for Tal Vander - he is the best. We also would highly recommend Charlie Roller and Arthur Nicholson. Really the entire dealership is filled with great people - a pure joy to work with!!

Nicole O

22 de oct. de 2015

I bought my first Audi from another dealership a few years ago. I was ready to upgrade and ended up at this location. Tal went above and beyond my expectations, I ended up with a great deal and a great car. I admit it was a bit more technologically advanced than what I am used to and he had no qualms about having me run back to the dealership and sit with me for another hour to teach me how to use all the features. I am really looking forward to driving my new A3 for a few years then definitely going right back to Audi Paramus for my next car (by then I am sure these things will drive themselves).

Carbuyer

9 de oct. de 2015

We were slow cautious buyers of our new Audi CPO. Despite multiple trips back to the dealer, Tal Vander was forever patient during the sale process and multiple discussions. No pressure and he knows his Audi vehicles inside and out as well as competitors. Coming to a final price was fair. Even after the sale, Tal followed up to be sure that we liked the car and understood all the functions. (Coming from a Japanese brand means MMI will take us a while to master)A & S -Oakland NJ

Susan H.

1 de oct. de 2015

I recently called Jack Daniels Audi Paramus, and asked to speak to a salesperson. Henry Dukes picked up and instantly I felt confident that I would be able to make a deal on a new car. I actually drove 3 hours from Delaware to meet with Henry. He was as amiable in person, as he was on the phone. He was professional, knowledgeable, and very accommodating. In a short period of time, I had purchased my new Audi A3, and was ecstatic. I then met with Adam in financing, who was also very pleasant, and made the usually overwhelming part of car buying...painless. I was very happy with my financing. Next, Arthur sat in the car with me and explained every feature of my new car thoroughly. I would recommend this dealership to anyone, and want to thank Henry and the rest of the staff. I love my new car!!!Susan H.

Kelley

21 de ago. de 2015

I recently (August 2015) leased a new Audi Q5 from Jack Daniels Paramus. I actually used Dealrater.com to do research on what sales person I wanted to work with. After much research I reached out to Tal Vander in sales. At my appointment the next day, Tal explained so many features about Audi as a company, as a car, as a service team and many safety bells and whistles on the audi that I didn't know about--he knew his product from A to Z. Beyond product knowledge, Tal really took the time to ask questions about what I wanted in a car and what was important to me. On our test drive he stopped in to the service building to introduce me to the gang which I thought was an added touch. The Audi Q5 drove like a dream. Tal found the model version and color I wanted and made sure I was happy and satisfied throughout the experience, including with the price. His follow up was timely and professional for my car to be delivered. Met with Arthur to go over every feature- he knows his stuff and is very patient especially with all the new technology. Met with Adam in finance which was the most painless, easy signing process ever. This is my first Audi and it will not be my last because of Tal, Arthur and Adam. If you want a pleasant and stress-free car buying experience, Tal Vander is your guy. Thanks to Jack Daniels Audi of Paramus!!

New to the Audi family

25 de jul. de 2015

Thanks to Robert E. and Frank G. in the pre-owned department for making the process of buying my son's first car a very smooth and enjoyable one. Very straightforward, fair, prompt follow up and our family was made to feel welcomed and appreciated, even buying a lower-end used Audi. We were also impressed by the thoughtful delivery process and how much time Robert and the team gave us to ensure that our initial experience with the car was positive. Arthur is also a great resource and made our son appreciate what a truly fine car the Audi is. He absolutely loves it and you all may well have made him an Audi owner for life ! Highly recommended, ask for Robert !

Kendooa6

22 de jul. de 2015

I bought a used vech which turned out to have big problems Jack Daniel's would not fix the problem nor would the warranty company Axiom they gave me with the purchase. The warranty company never fixed anything and never answers there phone ,went to Bbb the dealership would not help or work with me no results next step consumer affairs . don't buy anything from this sneaky dealer ship

AngelicaS

15 de jul. de 2015

Had a great experience this past weekend at Audi,our sales person Charlie Roller was very detailed, he explained every single button and feature that my new A3 had to offer! He was beyond helpful and attentive to our needs didn't feel rushed even on a 4th of July weekend. Overall very happy!!

DocLoc

14 de jul. de 2015

I purchased my Q5 in 2011, and the sales department still keeps in touch with me about my experience with my vehicle. Now that is luxury service! Thanks, Tal!

Mr. Q Alfred

9 de jul. de 2015

From initial contact to delivery...everything was a pleasure. Never experienced any hard sell, negotiations were hassle free...Beat everyone else on price, along with a fair trade-in value.. General Mgr. Solomon Faizi checked in many times to make sure or experience was pleasurable ...Sales Mgr. John Zingani...was always on top of things, making sure it was a smooth process..Salesmen George Cepeda and were very helpful with never any indication of hard sell or pressure....I thank all of them for a very pleasurable buying experience and a great car...

JSalvato

9 de jul. de 2015

After being very disappointed with sales people visiting other dealerships in the area, my husband and I went to Jack Daniels Audi Paramus to test drive the Audi Q5 and met Maurice Williams. He is very professional, knowledgeable and didn't make me feel any type of sales pressure. On the test drive alone, he taught me more than any other car sales person ever had. He had me at Quattro! LOL Wanted to let everyone know how much we appreciated his refreshing personality! Adam Zabrocki and Arthur Nicholson were very professional and a pleasure as well. Thank you Maurice for such a great experience purchasing a car that I now love! Donna & Jim Salvato

Chris Morcos

9 de jul. de 2015

I had a 10/10 service with Jim Stampfl, he definitely got me into the right S5 car. I love it and would highly recommend him! Used John and Jim but Jim really helped out ...Thanks Audi!!!

Satisfied Buyer

23 de jun. de 2015

From initial contact to delivery...everything was a pleasure. Never experienced any hard sell, negotiations were hassle free...Beat everyone else on price, along with a fair trade-in value.. General Mgr. Solomon Faizi checked in many times to make sure or experience was pleasurable ...Sales Mgr. John Zingani...was always on top of things, making sure it was a smooth process..Salesmen George Cepeda and were very helpful with never any indication of hard sell or pressure....I thank all of them for a very pleasurable buying experience and a great car...

dsalvato

22 de jun. de 2015

After being very disappointed with sales people visiting other dealerships in the area, my husband and I went to Jack Daniels Audi Paramus to test drive the Audi Q5 and met Maurice Williams. He is very professional, knowledgeable and didn't make me feel any type of sales pressure. On the test drive alone, he taught me more than any other car sales person ever had. He had me at Quattro! LOL Wanted to let everyone know how much we appreciated his refreshing personality! Adam Zabrocki and Arthur Nicholson were very professional and a pleasure as well. Thank you Maurice for such a great experience purchasing a car that I now love! Donna & Jim Salvato

Dr. Randell

21 de jun. de 2015

Excellent buying service for purchasing a car at a distance! I purchased my 2014 Audi A5 Cabriolet from Frank Gebbie and shipped from Paramus, NJ to Seattle, Washington for my daughter. Having never seen the vehicle, I was a little apprehensive, but Frank was very assuring that the vehicle was in excellent, nearly new condition. Frank held the vehicle for us until we made our decision without any pressure, and took great care to make sure all the documentation and registration was completed without any problems. The vehicle arrived in 6 days in perfect condition and completely registered! I would highly recommend Frank for your next new or Certified Pre-Owned Vehicle. He is very knowledgeable of the his products, experienced and highly ethical! Now time for my daughter to enjoy her car!

Carl Kempner

4 de jun. de 2015

I recently bought a 2016 Audi S6 through the Jack Daniels Audi of Paramus NJ. Not Upper Saddle River. . Everybody I dealt with was highly professional and knowledgeable. Moreover they offered me a much larger discount on my new car than New Country Audi in Greenwich. Once purchased staff spent over an hour training me on how to best utilize all the advanced gadgets and technology in the car. Without doubt one of the best car buying experiences Ever in my life. I highly encourage anyone considerin buying a new Audi in the NYC Greenwich area to check here first! Moreover , when I decided to extend my lease from 7500 moles to 10000 miles management insisted on having one of their employees drive into NYC from NJ so I wouldn't be inconvenienced. Again unusual and outstanding customer service. Carl

Christian Carrasco

31 de may. de 2015

WOW! What an amazing experience I had dealing with the folks at Jack Daniels Audi in Paramus, NJ. If I could give these guys more stars I would. After several frustrating weeks dealing with numerous dealerships spanning 3 different states, I was referred to Solomon Faizi, the general manager of Jack Daniels Audi. A little bit of a backstory is in order here. A while back, my wife and I were in the market for a new vehicle. After doing extensive research we decided that we should look into the 2016 Audi A6. It seemed to be the perfect car to suit our current needs. The problem was that I wanted the car configured in a very specific way BUT we didn't have the luxury of waiting the 10-12 weeks on a custom build. To make a long story somewhat short, we visited one particular Audi dealership in Connecticut. There we had the opportunity to test drive the A6 and go over all of the features. It was at that point that we knew that the A6 was the car for us. So after giving the salesman in CT my specifics on the car, I was quite surprised when he found an exact match for me. This is when the games began. The "friendly" salesman all of a sudden got elusive and didn't want to tell us where the car was located being that it wasn't in HIS inventory. Okay fine, we still interested in obtaining the car and were ready to negotiate a deal right then and there. Now it was time to talk business and this is where he started playing the numbers game and things started to deteriorate. None of what he was saying was making any sense and it was obvious that he was being evasive in his answers in order to get us to overpay. We ended up walking out of there without coming to terms and no closer to getting the car.The same scenario would play itself out in the following weeks in one way or another time after time. We became frustrated and disappointed. It seemed that everyone in the car selling business that we had come in contact with only wanted to lie to us and rip us off. That is until we were referred to Solomon Faizi, the General Manager of Jack Daniels Audi in Paramus NJ. From the very first phone conversation, Solomon put me and my wife at ease and assured us that he would do everything in his power to help us get the car we were looking for (2016 Audi A6). In speaking with Solomon he makes you feel like you are talking to an old friend as opposed to the manager of a large auto dealership. The man is overly polite and has a way about his tone that just puts you at ease. There is a sincerity in his voice that is both soothing and reassuring. Another attribute about Solomon is that he came across as being honest and truthful. He explained to us a few things about the car buying game from a dealer's point of view. Information that no other dealerships were willing to share but it helped us to understand the process a bit better. More importantly, it served to foster a solid foundation of trust and transparency. You get the overwhelming sense when talking to Solomon that he isn't out to BS you and that he's not trying to take advantage of you. So after that initial conversation, he made good on his promise and ended up locating and securing the car we were looking for in short order. Not only that but he arranged for it to be transported from the out of state dealership where it was located and had it brought to his dealership and held it for us. We scheduled an appointment for this past Friday (05/29/15) to take delivery of the car. In the meantime, the staff at Jack Daniels Audi was in regular contact with us. In particular Terence Taggart (Finance Director) and Joseph Sinatra (Brand Specialist) were instrumental in making sure that we had everything in order. They were very patient in answering any and all of our questions and were always available to address any concerns that we had. They went above and beyond to ensure that come delivery day, we had a smooth and seamless transaction.Smooth and seamless is an understatement. We got to the dealership that Friday and these guys rolled out the proverbial red carpet. The second we parked our car in their lot, we were met and greeted by Joseph Sinatra. Without ever having met him before, he knew who I was. He greeted me by name, welcomed us in a warm and friendly manner and proceeded to introduce us to Terence Taggart. Terence was just as polite and squared away. He had everything in order and ready to go. So much so that the the paperwork portion of the deal took us no longer than 10 minutes to complete. Everything was thoroughly explained by Terence and we received a folder with copies of all documents. Shorty after, we met up with Joseph Sinatra who was waiting for us. He brought us out to our car and gave us a bumper to bumper, detailed rundown on each and every feature and function of the vehicle. This particular car has a ton of technology in it and Joseph made sure that we understood each and every aspect of our new ride. He further went on to give us his contact information and his cellphone number in the event that we had any questions or issues. He made it clear to us that he was at our disposal and available to us at any time.We finally got to meet the man himself, Solomon Faizi. Again, Solomon was warm, welcoming, courteous and polite. After the deal was finalized, he took the time to speak with us at length. It wasnt anything in particular either, just regular talk. It felt as if we were chatting with a longtime friend and catching up on things. Were grateful that we crossed paths with the staff at Jack Daniels Audi in Paramus. Not only did Solomon and his staff ensure that we had a stress free experience, we also got an amazing deal on an amazing car. Where all the other salesmen that we had dealt with prior either refused to negotiate or tried to rip us off, Solomon gave us a more than fair price on the exact vehicle we wanted. No haggle, no muss, and no fuss. It was clear to us that these guys have a vested interest in making life long customers as opposed to making a quick personal profit.That is exactly what was accomplished. It was decided that day, without a shadow of a doubt, that the next Audi we purchase or lease will be from Jack Daniels Audi. These guys treated us like VIPs when they didnt have to. We didnt purchase the most expensive car on the lot but that didnt matter to them. You get the sense that they genuinely want you to be happy and have a positive experience. It didnt feel like they were putting on a show. Their honesty, integrity and dedication to customer satisfaction is what sets them apart from anybody else. Other car dealerships should take note. Treat people fairly, with respect and integrity and they will keep coming back.If anyone is still reading this not so short story, I apologize for the long winded review but Solomon Faizi, Joseph Sinatra and Terence Taggart deserve this and then some for providing us with such a wonderful experience. Thanks guys, you more than exceeded our expectations. We couldn't be more pleased.Sincerely,Christian Carrasco

nikkofrank1114

19 de may. de 2015

Would like to thank and also recommend to anyone purchasing a vehicle threw this dealer Henry Dukes honest and very helpful sales man. Pursched my car from this dealer last week and am very satisfied. Henry and the dealer as a whole went above and beyond for me to deal the deal on the new purchase. I would have to say I will be a returning customer to them. Thank you. And thanks to Henry as well

A Ferri

11 de may. de 2015

This was the best car buying experience I have had in several years. Emmanuel and the entire sale staff at Jack Daniels Audi were outstanding. I highly recommend this dealership and all their other operations. you will be happy you chose them.

miglmoreno

8 de may. de 2015

So I bought a 2012 A4 back in March 2015, the dealership had just received the vehicle so it wasn't labeled Certified at the time or cleaned out from the previous owner but I had a great feeling about it. Once Peter Serritella told me that it was being sold as a CPO at that price, no more need to be said. The car came with the packages I wanted: Premium Plus, S-line sports package, B/O surround sound, navigation and best of all .... manual transmission, what better way to drive a sports vehicle. They also put on four brand new Pirelli tires and a new battery.Peter wasn't much of a talker which in part was good because I think that sales people who talk to much are over selling the car or lying about certain features. I also met Solomon Faizi (General Manager) who welcomed me to the Audi Family, Frank Gebbia (Pre-Owned Sales Manager) and Adam Zabrocki (Finance Manager) who finalized the deal. Everybody there I met seemed friendly and laid back, not pushy or business bullies.

Chris0913

5 de may. de 2015

I had a 10/10 service with Jim Stampfl, he definitely got me into the right S5 car. I love it and would highly recommend him! Used John and Jim but Jim really helped out ...Thanks Audi!!!

Hector Cedeno

4 de may. de 2015

Finally I get my new Audi, and was possible because of this Guys... the service is amazing they made you feel confortable with your decision and they drive you in very good experience.. Totally recomend this place, contact Gerhard Rexroth

Audi A4 purchased from upstate

28 de abr. de 2015

We had a great experience with Tal Vander. He was extremely attentive and accommodating in our process of looking for and purchasing the car that we wanted. He went above and beyond our expectations and those of other salesmen we had been working with at other dealers. Arthur Nicolson was very informative and made sure we knew we could contact him at anytime with our questions and that has held true. Adam Zabrocki was friendly and very informative with our payment processing. We would not hesitate to refer others or drive the two hours we did to purchase another car from them.

Adamcohen29

28 de abr. de 2015

This is my fifth purchase/lease from JD. I am a customer for life.. Lou D'ambrosio is the best in the business. Loving my new A3 Cabriolet!

Coolk2

28 de abr. de 2015

Very happy with my new SQ5. Best car I have owned, Solomon, Adam, and Joe were great! Anybody in the market for a Audi should pay these guys a visit. Thanks Ken

Anthony F.

27 de abr. de 2015

Best car buying experience I have had in years. The staff was extremely passionate and knowledgable. The entire team went above and beyond to make us feel welcome.

trekk3

27 de abr. de 2015

Thankful for such great customer service. I was very worried that this car buying experience wouldn't be pleasant. Haven't had the best experiences in the past. Glad I came here! John G

Bluerocktd

23 de abr. de 2015

We had an outstanding buying experience. Our salesman Joe Sinatra was extremely accommodating and went beyond the norm to help us. We give Jack Daniels an A plus for the entire process. Highly recommend.

LindaJeff

26 de mar. de 2015

I just leased an Audi A5 Cabriolet from Tal Vander. Great experience. I have never had such an attentive sale person before. He followed up constantly with updates as to where my car was and then after I picked it up he followed up many times to make sure everything was ok. Arthur was a please to work with as well. Once I picked up the car, he showed me all the features. I even called him on his cell on a Saturday night and he picked up and answered my questions. Then we met with Finance and they did a great job of providing options we had not thought of. I recommend this dealer to all

Wstreetmarv

24 de mar. de 2015

Very happy with my sales experience at Jack Daniels Audi of Paramus. Jim was very helpful and gave my wife and I an exceptional deal on our Q5. Will be a lifetime customer. Marvin

philzee2

14 de mar. de 2015

Scoured the internet for months for a CPO Audi A6. Finally found the one I wanted at Jack Daniels Audi of Paramus. It was the color and had all the options I wanted. About 11K miles. Tal Vander the Sales Associate met me on a Saturday Feb 28th. He was very friendly and helpful. I needed to take the cars home to show my wife and even though I lived 42 miles away he said no problem. Therefore, I had a 84 mile test drive. I think I got a fair trade in price for my trade in and the original price was lowered. The negotiating process went smoothly. In a fast few hours I had an almost new car! After the sale Tal has checked in with me constantly to see how I liked it and if I had any problems. The only negative is that the car has a ton of technology and even though a nice gentleman from the dealership went over it with me for 1/2 hour it still takes awhile to get it all . I suggest you review the Audi videos on the car since they are helpful All in all a great experience and I would recommend this dealership,

xena0302

29 de ene. de 2015

Just picked up my car from Jack Daniels Audi in Paramus, NJ. I thought I was working with a salesman, but come to find out that Solomon was the manager of the store. He even took us on a test drive. His level of professionalism was exceptional! His main goal was to make sure that we were happy and comfortable with the car, even during the negotiation process. We ended up leaving our VW Passat and took home an Audi Q5. A big thank you to everyone in the store, but especially to Solomon!

Vincenza Lee

28 de ene. de 2015

I must say I have been to a lot of dealerships in my time, but this one is truly god sent. My husband and I went in to purchase a new Audi and worked with Joe Sinatra and Solomon Faizi. They made us feel comfortable and we all shared a few laughs as well. They really understood our needs and wants. They didn't make us feel pressured at all which was also a nice touch . We left the dealership feeling like we made two new friends but most importantly with an awesome deal on our new A8. We will definitely recommend this dealership and will be back for service.

JT1982

28 de ene. de 2015

Bought a car from Tal a while ago. Recently needed some help through service but was last second and they didn't have loaner available. The GM, Sol personally gave me his demo truck while service is fixing my windshield. Over the top service here. Will recommend and buy from them for many more Audis.- J

rae

22 de ene. de 2015

The best buying experience I ever had. The Entire staff was professional at ALL times. I would noteven consider buying a car anywhere else. Solomon and John Z are great managers and my sales rep Steve is the best. They are all there when we need them....

PatersonAudiman

20 de ene. de 2015

Henry Dukes was my salesperson on all of my Audi purchases and all I can is I will be back to purchase my 6th as long as Henry Dukes is selling cars. Thanks Henry a true professional. I would recommend him to anyone purchasing an Audi!!! go to Jack Daniels Audi of Paramus today!

pgospodarzec

19 de ene. de 2015

We just added another Audi in our family. Great salesperson Tal Vander guided us through quick process. He made sure that we get best deal available. Tal is very honest and professional.Special thanks to Adam Zabrocki (Finance manager) and Arthur Nicholson (Audi tech specialist) for excellent service. From the time you walk in the door to the time you walk out Jack Daniels Audi Paramus value is everything. You can deal with this dealer with confidence.

q64

14 de ene. de 2015

Henry Dukes was my salesperson on all of my Audi purchases and all I can is I will be back to purchase my 6th as long as Henry Dukes is selling cars. Thanks Henry a true professional. I would recommend him to anyone purchasing an Audi!!!

BCRoberts

28 de dic. de 2014

Had an excellent experience on Friday, Dec. 26, 2014 working with the team to purchase my Allroad. This is my second time working with the Jack Daniels team and in particular Maurice Williams. I would highly recommend the dealership for a great car buying experience.

Henry

23 de dic. de 2014

Just bought a new Audi A6 at Jack Daniels Audi Paramus. Joseph Sinatra was my sales person and I was extremely happy with him. He took me to two test drives and was very thorough explaining about the car, and I was impressed by hi knowledge about the car. He was very down to earth and "no pressure" during the negotiation and responsive to emails and phone calls. I was considering another brand at that moment and he actually tipped the scale to Audi A6. I would definitely recommend him to anyone who is interested in Audi and would go back to him when I consider buying another car.

Henry

15 de dic. de 2014

Just bought a new A6 and I actually enjoyed the buying experience at Jack Daniels Audi in Paramus. Joseph Sinatra was my Audi Brand Specialist and did an excellent job in convincing me that A6 should be my choice. In fact, I was considering another maker, but he tipped the scale to Audi. He was very responsive to my emails and very much down to earth in the negotiation of a price. I would definitely go back to him if I needed another Audi. His manager was great as well.

CherW

29 de nov. de 2014

I could not have left feeling happier with this dealership after getting my A3 this weekend. The sales manager Frank Gebbia found me the exact car I wanted with a price that absolutely could not be beat. Tal Vander the sales specialist made sure I was completely satisfied with everything about the deal and car from the second we got started in looking and still follows up to make sure I am totally happy! It is easy to be swindled at many dealerships, that is not the case at Jack Daniels Audi in Paramus, NJ. They will work with you and go above and beyond to make sure you are 100% happy- they are not pushy and everything was delivered exactly as promised. Jack Daniel's Audi Paramus- thank you for not only making my experience a professional and painless one but also a personable one. I will be with Audi in the future as long as I have Frank and Tal by my side. Many thanks!

Aldee

27 de nov. de 2014

Jack Daniels Audi Paramus was exceptional. From the very moment I called to schedule an appointment I felt so comfortable with Terry Axel. He addressed everything in close detail and made it his top priority to make sure everything went smooth. So, as it would be, I realized that it went according to plan. From start to taking delivery I had an A+ experience. I would highly recommend this dealership to any of my family, friends, and colleagues.

Tatiana C.

25 de nov. de 2014

I highly recommend this dealership. Great service. Solomon and John made life really easy for us by working out our deal and paperwork over email. We had our car and were out of the dealership in less than one hour.

Joseph Catalano

24 de nov. de 2014

Terry Axel made the purchasing of a new car a nice experience. He was low pressure, friendly and a straight shooter. He made my wife feel very compfortable.

Howard and My Audi S5

18 de nov. de 2014

I've been a Jack Daniels Porsche customer in the past so I was familiar with this location which now sells Audi. This was going to be my first time purchasing a CPO vehicle. I visited several dealerships trying to decide which model would be best for me. The sales staff at the other dealers were busy and typically told me to check their vehicle inventory on their web site and come back when I knew what I wanted so I could take a test drive. Joseph Sinatra/Solomon Faizi at Jack Daniels Audi took a different approach. They asked me questions, showed me different vehicles, discussed my budget, and offered me test drives. Who knew customer service was alive and well in 2014? ;) Although this dealership can be quite busy at times, they always made sure someone was available to answer questions and to offer test drives even on a rare occasion when I stopped by unannounced. Their efforts didn't stop there. They continued to review their changing inventory of vehicles with me in mind. I got several phone calls and emails in an effort to follow up with vehicles that matched my criteria. Needless to say, they ended up locating the perfect vehicle, giving me a great deal on my trade-in and a great price on the CPO vehicle. The financial transaction was smooth and painless despite all the details associated with a vehicle purchase. Adam Zabrocki in the Finance Department took me through the process swiftly stopping periodically to answer any questions I had. The next part was the best: delivery of the vehicle. I came back a few days later to sit with Joseph Sinatra (sales) and Arthur Nicholson (technology specialist) who were both patient, attentive, and passionate about explaining all the features this vehicle had to offer. Two weeks after the purchase, I was at the dealership again where they put on my license plates and gave me my registration. The transaction was now officially complete and I drove off (heading west) into the sunset :) Thank you to the whole team at Jack Daniels Audi. Although I didn't mention everyone by name, the entire staff worked collaboratively in an effort to ensure a pleasant visit each time and a memorable overall experience.

AJnumber7

17 de nov. de 2014

They are amazing at Jack Daniels. Negotiation was easy and they made me feel comfortable and like I was being taken care of throughout the entire process.

Ibirnbaum

29 de oct. de 2014

Being a woman can be very intimidating walking into a car dealership. Jack Daniels Audi in Paramus makes you feel very comfortable and will help you find the best deals. Terry Axel was very friendly, professional and helped me find the right car for my family. I would recommend Terry to anyone looking for a new car. He was very patient and helped me find the right color choice. Will be back in 3 years looking for Terry Axel to help me find a new Audi.

Ms. Davis

22 de oct. de 2014

I was provided with excellent service at your dealership from the moment I called. Mr. Henry Dukes is truly a professional who understands his product and especially his clients needs. It is a rarity to have someone actually do what they say they would do. Henry promised he was going to make me a very happy customer and he did exactly that. I initially thought Henrys personalized customer service was an anomaly, and then he introduced me to his manager Frank Gebbia. All I can say is WOW! Franks professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. The deal went extraordinarily smoothly with both Henry and Frank consistently going out of their way to provide me with top-notch service. They, together with all of the people I interacted with at Jack Daniels, made me feel like family. I hope you appreciate them as much I do. They are very valuable assets to your dealership. Thank you Henry, Frank and team for making this experience a sensational one for me. Sincerely Lo Gina Davis

yeongbae

9 de oct. de 2014

Walked into dealership with a specific car and price point in mind. They took me seriously, I appreciated that. Ended up working with Tal via email and had David actually show me the car I wanted. Made me feel welcome. I drove 1 & 1/2 hours to buy my first Audi. And I'll be back in 3 years!

wollmanc

2 de oct. de 2014

I could not have left feeling happier with this dealership after getting my A3 this weekend. The sales manager Frank Gebbia found me the exact car I wanted with a price that absolutely could not be beat. Tal Vander the sales specialist made sure I was completely satisfied with everything about the deal and car from the second we got started in looking and still follows up to make sure I am totally happy! It is easy to be swindled at many dealerships, that is not the case at Jack Daniels Audi in Paramus, NJ. They will work with you and go above and beyond to make sure you are 100% happy- they are not pushy and everything was delivered exactly as promised. Jack Daniel's Audi Paramus- thank you for not only making my experience a professional and painless one but also a personable one. I will be with Audi in the future as long as I have Frank and Tal by my side. Many thanks!

blee0911

27 de sep. de 2014

Don't waste your time on other dealer.This dealer will give you the best deal and you won't walk away with empty hand.I got Q5 from this week and very happy with price and everything.Ask for Terry and he will give you the best deal possible.Also Adam from Finance will give you the lowest APR if you are planning to finance.Don't forget the Audi tech support Arthur. He will answer your all Audi questions...

SMP

26 de sep. de 2014

Tal and Arthur are exceptional product experts, they are trusted sales people

TLQ5

26 de sep. de 2014

This is the best dealer in New Jersey. I reached out most of Audi dealer and this dealer gave me the best deal. I highly recommend this dealer to everyone who want to purchase Audi!!! BEST EVER!!! Ask for Terry!!! He will give you the BEST DEAL!!!

emtm

19 de sep. de 2014

Just picked up my new A4 this weekend, and could not be happier with the experience at Jack Daniels. From the moment that my Sales Specialist, Tal Vander, introduced himself, I had nothing but excellent interactions. Tal is knowledgeable, patient, courteous, and willing to do whatever is necessary to make sure that you become a repeat customer. I would HIGHLY recommend Tal to anyone who is looking to purchase an Audi that is just right for you. You will not be disappointed.Arthur Nicholson, the Tech Specialist, was also a gem to work with. He was extremely patient and knowledgeable when explaining the details of the car, and I would definitely feel comfortable reaching out to him with any questions that I may have in the future.I'll be back!!!

KDaSilva

2 de sep. de 2014

Long and pathetic story short, I leased what I thought was a "NEW" 2013 Audi Q5, only to find out that the car was in a DOCUMENTED accident on the lot, police report and all. When I contacted Jack Daniels, the very professional GM, Soloman Faizi did not attempt to fix this, but rather had the excuse that he was not the GM at the time so he couldn't say why I was given a car that had an accident on its VIN number. Apparently no one can explain why I was given the car, Their company slogan about caring for their customers is complete BS! I have reached out to everyone at JDA about just giving my lease back and walking away, but I continue to be ignored. You're better off going to Millburn Audi.

Rennard

28 de ago. de 2014

Earlier this month I had the great pleasure of working with Terry Axel (salesperson extraordinaire) when purchasing my pre-owned Audi A6. He was extremely professional, knowledgeable about the car, caring and eager to help me find the right fit. Notice that I didn't say "sell" me the right car, that's not Terry's style. He cares about his client\friend (best quality a salesperson can possess), he listens (2nd best quality a salesperson can have) and finally, he delivers!!! Terry helped me realize a life long dream when I purchased this car. The best part of the entire experience is the friendship I now have with Terry. In addition to Terry, the entire staff was attentive to my needs and I really do feel like a member of the Paramus, Jack Daniels Audi family. I will be with Audi and this dealership for as long as I am driving.Happy Hunting All!!Rennard

Rennard, New Jersey

28 de ago. de 2014

Earlier this month I had the great pleasure of working with Terry Axel (salesperson extraordinaire) when purchasing my pre-owned Audi A6. He was extremely professional, knowledgeable about the car, caring and eager to help me find the right fit. Notice that I didn't say "sell" me the right car, that's not Terry's style. He cares about his client\friend (best quality a salesperson can possess), he listens (2nd best quality a salesperson can have) and finally, he delivers!!! Terry helped me realize a life long dream when I purchased this car. The best part of the entire experience is the friendship I now have with Terry. In addition to Terry, the entire staff was attentive to my needs and I really do feel like a member of the Paramus, Jack Daniels Audi family. I will be with Audi and this dealership for as long as I am driving. Happy Hunting All!! Rennard

Alexandre Pires

15 de ago. de 2014

I had a fantastic experience at Jack Daniels Audi of Paramus. Brand Specialist Terry Axel treated us like family and worked to give me exactly the deal I was hoping for. I could not be more pleased with the experience. Terry and the Jack Daniels AUDI team were super efficient and from beginning to end, the transaction was fast, and smooth. As soon as I stepped into JD Audi of Paramus you are made to feel like they really want to win your business and will go the extra mile to do so. So I enthusiastically recommend that anyone who's looking to get a new car to contact Terry Axel at Jack Daniels Audi of Paramus! I look forward to continue my relationship with them and will definitely recommend them to friends and family.

mscanel

14 de ago. de 2014

I purchased a new S6. I had payments left on my existing lease. They asked me to release my information to them from MB so they can call and find out the details. Then I find out they didn't pay all the remaining payments, which was not part of the VERBAL agreement. When I questioned the issue, they provided me with a paper i signed showing 4 payments not 5. They said they paid what they agreed to and will not budge....This is all after the finance person tried to convince us we owed them first months payment, when we specifically capped out out of pocket payment. Sneaky and intentionally dishonest. If you do use them , audi is a great car, make sure your take everything they say with a grain of salt, cause they are don't care once you sign.

007merlin

11 de ago. de 2014

Was able to buy a beautiful car at a very good price. Maurice arranged everything from a distance and I was able to just travel to NY to pick up the car.

nv5600

6 de ago. de 2014

While i didnt purchase from this dealer due to price on my trade, their service i was happy with. The first appointment to repair my sagging seat cushion on 8/2/14 dealer spent entire day and was not installed correctly with seat separating from frame. I complained, then on Tuesday 8/5/14 they took it back and did good job. This dealer has always given me loaners and transportation, and George is pleasure to deal with.

msaett

10 de jul. de 2014

I will never purchase an Audi from another dealer. Jack Daniels associates Terry and Adam really took care of me and my concerns without passing judgments or trying to sell me something based on gimmicks like Audi of Bernardsville/Mendham and Paul Miller tried to. I almost went with a Mercedes from Globe but when I asked what makes them comparable to Audi, the brand specialist scoffed and said, "well Mercedes is Mercedes." Save it. Every service and modification experience I've with the dealership exceeds my expectations every time. They are invaluably reliable and I'm about to trade my 2013 in for a newer model. Terry is real, honest and no-pressure. After purchasing a new vehicle from him I felt confident and happy he was the one to get the commission. Too many times I've encountered salesman I just don't want to give to. Thank you for recruiting me and making me a loyal, repeat customer.

mjd5225

8 de jul. de 2014

I cannot recommend Tal Vander enough as a car salesmen. We purchased an Audi Q5 from him after being lied to by Audi of Newton. Tal was not only a man of his word and completely transparent, but he had the pateince of a saint dealing with my emotional family members. He put in extra hours, went the extra mile, and was comforting even with my impossible-to-please family . . . and the price was so good I doubt he made anything on the sale! That is the level of professionalism and service you get with Tal - who I will almost exclusively buy from in the future if I can.

L Campbell

2 de jul. de 2014

I wanted to reply to this message with some very positive feedback on Henry Dukes and Arthur Nicholson. Yesterday, we purchased/leased our 4th vehicle from Henry Dukes. Our first experience was at the Fair Lawn location and we were in the lot to specifically look at the Q7 inventory. Previously, we were very loyal Volvo users and were just "kicking the tires" on a thought to see what the Audi Q7 was like. My wife and I were very fortunate to run into Henry in the parking lot. I use the word fortunate with some major reasoning. I have been purchasing/leasing vehicles for over 30 years now. I can honestly say that Henry is by far the best salesperson I have ever had the opportunity to work with in purchasing a new vehicle. He is a master of making the new car experience smooth, and more importantly, enjoyable. The protocol that he employs makes us, the customers, feel extremely at ease. In fact, we were so enamored with his style and the quality of the Audi car line that we bought 2 cars from Henry in one day in 2012. His knowledge, communication style, demeanor and overall inviting personality make him a pleasure to work with. I would also like to provide some strong positive experience concerning Arthur Nicholson. Yesterday was our third experience with Arthur and we are both amazed at his extensive technology knowledge, his passion for explaining to customers in a clear and thoughtful way, and his very likable personality. When you drive away after a session with Arthur you are very confident that you understand the basics of all of the technology gadgets that are developed by Audi from one cycle to the other. I am a former CTO for a securities exchange on Wall Street and I know first hand how difficult it is to find and keep good people. I just wanted to share our thoughts with you on the tremendous experiences we have had at your dealership in the past 4 or 5 years. Your staff has made this a memorable and special experience on each occurrence. If I had the ownership's email I would send this to them as well. Sincerely, Larry and Linda Campbell

KenMandelbaum

30 de jun. de 2014

Recently I purchased a car from Jack Daniels Audi of Paramus and found that Tal Vander was extremely helpful. Tal was a real professional who knew the product and all the features which we find really is the case in speaking with salespeople. He took care of everything that was needed including impeccable follow-up. I am an expert and train CEOs and their teams in leadership performance and sales. Tal demonstrated superior performance in every area and has the qualities of what any company would be proud to have in a sales associate.

extranjero76

30 de jun. de 2014

I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an Audi A3 and they were most helpful, they knew the brand and models inside out, they made sure all my questions were answered, they were attentive, friendly, respectul, and provided a pressure free environment. Definitely a must visit dealership if you're thinking about an Audi

plynch84

30 de jun. de 2014

I would highly recommend this dealership, as I had a great experience starting from the moment I pulled on to the lot until signing the paperwork. I have owned Audis in the past but can say that Jack Daniels has been the best level of service orientation and professionalism by far! Tal was great; he proved to be very easy to work with, very supportive in answering my questions and at no time did he put any pressure on me or try to force me into a quick deal, quite the opposite as he showed a willingness/flexibilityto go over several options to help me get to my price point. The last part of my experience on the initial day atthe dealer was getting a walkthroughand explanation of all the features from Arthur, who was extremely knowledgeable and helpful. Both Tal and Arthur went above and beyond in terms of their service as they continue to check in and offer support whenever I need it; they truly exceeded my expectations and I cannot recommend working with them enough! Regards Patrick

J Rock

28 de jun. de 2014

Buying a car at Jack Daniel's Paramus was a pleasant experience. Jim is a excellent sales associate and made buying my car as easy and exciting. I am very happy with my Audi a5 , and would recommend this dealership to anyone looking to purchase an Audi.

Barry from Prestige Renovations

27 de jun. de 2014

Ive been seriously shopping for an Audi for some time. After coming to Jack Daniels Of Paramus I make my purchase. Maurice and Solomon Sales answered all my questions and the buying process was great. even fitting my golf clubs into the car. I will recommmend these guys to everyone, You'll be happy to come here.

Vikki V. and my new Q5

27 de jun. de 2014

This is my third lease at Jack Daniels and they have went above and beyond once again! Thank you to David Baum (Audi Brand Specialist) for your patience and guiding me to get the Vehicle that was best for me. It's hard to find a sales specialist you can trust and the fact is that David really extended himself so that I would be satisfied with my lease choice. Arthur Nicholson, the Audi technologist is the man for any question on the Navi Plus system and Audi Connect, which can be overwhelming at times. He is diligent and very passionate when it comes to all the bells and whistles that Audi offers. In addition, Arthur conveniently makes himself available at any time for instruction and training- hence makes you a priority. The Jack Daniels team in Paramus, specifically David offers the friendliest service and gives by far the best deals. David has excellent customer service skills and makes you feel comfortable during the sales process which can be dreadful. I'm super happy with my new Audi and glad I chose to evolve into the Q5 after driving the A4 for so long. I'll probably go back again when my lease is up in 39 months!

Marina and my Q7

27 de jun. de 2014

I dont think weve EVER had such a POSITIVE car purchase/leasing experience ever as we did with Marie Sielski at Jack Daniels Audi in Paramus! Even with our young kids in tow, Marie was so incredibly professional, pleasant and genuinely interested in getting us into the car we wanted (Q7) that we ended up buying (leasing) our car on a day when we had only gone in to check out our options. Her low pressure sales style (we loved) and that coupled with all the comparative information with which we were provided about the car (great information also from Solomon Faizi, who was also amazing) and the fact that we really felt Marie went out of her way to find the car with the precise specs we really wanted, and at a price that we could not walk away from, to boot, made us feel like we actually wanted to and had to get the car on the spot.from herand so we did! We could not have had a better experience. She was also so welcoming of our follow up questions about the car, after our car purchase, as well as Arthur who was nothing short of super in this regard and who I also had on my speed dial for the first few weeks after purchase. I could go onAll around this was a great, great and great experience! We will definitely be back the next time around!

Hubbb

23 de jun. de 2014

Recently bought a 2014 A4 from Marie S, and missed the expiration for the J.D. Power Survey so wanted to give Marie some kudos here. Marie was the exact opposite of your typical salesman/woman. She cared, took the time to show me the vehicle and was very honest and me and my fiance trusted her. Literally it was like buying a car from my mom, or maybe aunt really.. I would highly recommend Marie to anyone looking for a new Audi.Thanks again Marie.Joseph

ggibbsandmllata

20 de jun. de 2014

I dont think weve EVER had such a POSITIVE car purchase/leasing experience ever as we did with Marie Sielski at Jack Daniels Audi in Paramus! Even with our young kids in tow, Marie was so incredibly professional, pleasant and genuinely interested in getting us into the car we wanted (Q7) that we ended up buying (leasing) our car on a day when we had only gone in to check out our options. Her low pressure sales style (we loved) and that coupled with all the comparative information with which we were provided about the car (great information also from Solomon Faizi, who was also amazing) and the fact that we really felt Marie went out of her way to find the car with the precise specs we really wanted, and at a price that we could not walk away from, to boot, made us feel like we actually wanted to and had to get the car on the spot.from herand so we did! We could not have had a better experience. She was also so welcoming of our follow up questions about the car, after our car purchase, as well as Arthur who was nothing short of super in this regard and who I also had on my speed dial for the first few weeks after purchase. I could go onAll around this was a great, great and great experience! We will definitely be back the next time around!

KathrynDaSilva

12 de jun. de 2014

Until 2 weeks ago, I recommended Jack Daniel's Audi to anyone who asked how I liked my new 2013 Audi Q5. I would even go out of my way to say how great I thought Marie Sielski was. She was extremely friendly, did not pressure me into anything, sent me a "Congratulations on your new car" card a few months later, and finally went as far as to call me on my 6 month and year anniversary of the car. This kind of above and beyond service was unheard of to me and anyone I asked. Great customer service. Or one would think. Two weeks ago, I had a report run on my Audi and at this time discovered the "brand new" Q5 I had been leasing had an undisclosed accident report on it; just 12 days before I began my lease. Looking back on the day of my purchase/lease, Marie told me the basic Q5 I wanted (and already agreed on price) wasn't on the lot, but they could give me one with an "upgraded" headlamp package for the same price. Amazing. No problem. Now you do the math. Giving a customer a car that you knew as a professional "Audi band specialist" had an accident on it (whether or not it be minor, still had a police report on it) and disguising it as an upgrade is completely unprofessional and downright disappointing. I do not and WILL NOT accept that Marie didn't know that. If she didn't, then what does that tell you about her title, "specialist"? I call BS! She knew exactly what she was doing when she gave the fabulous upgrade. Perfect example of bait and switch. Marie has completely disappointed me and my family. This is a true reflection on her character....sweet to your face, but only looking to screw the customer. I do not care if I am leasing the car and it is not mine, as a consumer that is irrelevant. I could have taken by business to lease a car to any other dealer. I wanted to be leasing a BRAND NEW Audi, not 1 that had previously been in an accident. This my friends, is apparently what Jack Daniels is all about because no one and I mean no one wants to make this right. The message is loud and clear, if you are leasing, we at Jack Daniel's "don't care if there's 10 accidents on it because you're going to give it back anyway". Beautiful comment coming from Jack Daniels' Audi General manager, Soloman Faizi. I suggest you take your business to a cheap used car salesmen because at least they are upfront about their dishonestly. Unlike Marie Sielski and the rest of the Jack Daniels "family", they pretend to be better people than they are.

extranjero76

9 de jun. de 2014

I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an Audi A3 and they were most helpful, they knew the brand and models inside out, they made sure all my questions were answered, they were attentive, friendly, respectul, and provided a pressure free environment. Definitely a must visit dealership if you're thinking about an Audi

jdaudigal

3 de jun. de 2014

Thank you to all at Jack Daniels Audi of Paramus. From Jim who took me right away to test drive the car, answered all my questions and even went the distance to give me a lift for car delivery to Frank who was willing to work with me to afford my car and make sure I was happy with it to Terrence who got financing that met my expectations to Arthur who took me through every detail of my car with incredible knowledge and patience, and to all the support team who assisted with a few minor detailing and cleaning requests, the overall experience was outstanding. They really have a tight team there who really care about the customer and assisted so wonderfully with my transition into this category. Thank you to all for making this a really good thing!!!

Plynch84

2 de jun. de 2014

I would highly recommend this dealership, as I had a great experience starting from the moment I pulled on to the lot until signing the paperwork. I have owned Audis in the past but can say that Jack Daniels has been the best level of service orientation and professionalism by far!Tal was great; he proved to be very easy to work with, very supportive in answering my questions and at no time did he put any pressure on me or try to force me into a quick deal, quite the opposite as he showed a willingness/flexibilityto go over several options to help me get to my price point. The last part of my experience on the initial day atthe dealer was getting a walkthroughand explanation of all the features from Arthur, who was extremely knowledgeable and helpful.Both Tal and Arthur went above and beyond in terms of their service as they continue to check in and offer support whenever I need it; they truly exceeded my expectations and I cannot recommend working with them enough!RegardsPatrick

lapinskipatty

28 de may. de 2014

Terry was Great-personable, professional & knowledgeable. He asked us questions to determine what our needs were and found the best car for us! My Son LOVES IT! Even though we were purchasing a preowned Audi, Terry made us feel very special! It was truly a wonderful experience. I will without a doubt buy my next Audi from Terry. Which I hope to be soon! This was the fourth Audi purchase we made.

rczschmitt1318

14 de may. de 2014

Friendly and accurate service. Willing to accommodate customer needs. Professional attitude. Great communication amongst employees Facility is clean and refreshments and snacks are repeatedly offered.

Leonardo1026

30 de abr. de 2014

James christo was very kind and patient with me and would certainly go back to him for all my new car purchases,yo need more like him around.

vmonaloy

24 de abr. de 2014

As my current lease of a Mercedes GLK350 had only 3 months left, I decided to look at other vehicles. I have always heard that Audi had great cars and I new that Jack Daniels was just 5 minutes from where I live. My husband and I went to the dealership last Thursday to just look. we were greeted immediately and then the receptionist had Tal Vander help us. It was amazing how much he knew about not only Audi, but all the other vehicles I was possibly considering (Mercedes and BMW). He answered all of my questions easily and then had me take a test drive. Wow was that impressive! I fell in love with the car and its great safety and technological features as well as the way it drives. I couldn't believe the pick up of the 2.0 liter engine. When we came back from the test drive, Tal went over the numbers with me and he did everything possible to accommodate my needs. He discussed my current lease situation with his manager and they made me an offer that was too good to refuse. I decided then and there to become an Audi person. Since they had the Q5 I wanted in stock, I was actually able to pick up my new car the next day. Tal gave me his cell number to call at any time if I need anything or have questions. The next day when I picked up my car, Arthur Nicholson assisted me with learning about the great features. since there is so much to learn, he suggested that I come back for a second meeting the following week (which I did). he made it easy to understand how to use hands free features among other things. He also said as I continue to use the car and am ready for more questions, to call and he is available. Everyone at Audi was exemplary in how they handled the transaction and made me feel that I can call on them if needed.

VincentBarcelona

9 de abr. de 2014

I called the Jack Daniels Paramus Audi dealership by phone inquiring about an Audi A6 got James Christo on the phone, James was pleasant and very helpful, found me the car I was looking for with options and color i was interested in, even more pleasant during negations, he and his team worked with me to cut a deal which i was satisfied with.Car was ready for pickup within hours and was exactly what i expected. I have been a Mercedes Benz owner for years my we all will be moving over to Jack Daniels Audi in the future!!! Very pleasant experience.

whatzreal

6 de abr. de 2014

The way you evaluate great customer service is not really when everything goes right. I believewhen you have an issue and you may not be satisfied and the employees make sure theyshow they will fix the problem and care about you being a satisfied customer, that is great service!That is whatthe Service Manager Pedro did. I must mention the employee George Saunders who goes out of his wayto make a customer feel valued and appreciated. His service is definitely exceeding the typical car dealershipexperience. thank you guys!

RCSurgeon

3 de abr. de 2014

Tal Vander is a rockstar!!! This was the first time that buying a car was actually a fun process. I had been to several dealerships of different makes cause I wasn't sure about what I wanted. several dealerships I left feeling like I had inconvenienced them buy being there. Like I was a 2nd class citizen who didn't have 10 grand in my pocket for a downpayment if I loved the car (which I did!!). Not the case at Jack Daniels Audi. Spoke with Tal over the phone initially and he told me to come drive the car (S4) see if I liked it. Wow! Tal is a man of his word, took great care of me. At no point did I feel pressured to make a deal or pushed around. My wife is going to be due for a new car within the next 2 years and I guarantee that I will be giving all my business to Tal for as long as he's around. That man deserves a raise, a bonus, a hug, or whatever it is that exceptional salespeople are entitled. Tal is the man!!! I'm loving my audi S4! and to think I was going to buy the new BMW M4. No regrets! Thank you Tal, and all the people at Jack Daniels Audi!

oshea

2 de abr. de 2014

Terry Axel was the absolute best car salesman that we have ever worked with. He is efficient and honest and made our experience at Jack Daniels the best!We would like to thank Frank Gebbia for the amazing service and support that he leant throughout the process!We will definitely revisit this dealership in the future.Thanks!

SteveTomeo

28 de mar. de 2014

Just purchased a CPO from Jack Daniels Audi where I had the pleasure of working with Tal Vander. I have purchased a few cars and have never experienced a more pleasant, professional, and knowledgeable staff. Tal knows his stuff and delivered on every promise he made. I was already satisfied when I was introduced to Arthur who walked me through the entire vehicle and quickly programmed his number into my phone so I could call him with any questions. I HIGHLY recommend this dealership and specifically Tal.

inwp29

15 de mar. de 2014

They treated me fairly, honestly and kept every promise! They were friendly, courteous and made me feel welcome and valued. The feel of the dealership was very professional and open. They did not pressure me; they answered every question. I was given all of the information I asked for about financing alternatives, and they encouraged me to gather my own information.

perepeat

14 de mar. de 2014

Terry Axel is a top notch salesperson, he's trustworthy and someone that I'd recommend to anyone in the market for an Audi. He's not out to rip you off and just wants to get you in the car of your choice. Arthur Nicholson is extremely knowledgeable on all aspects of the cars and is so nice, he even provided me with a cord out of his own car free of chard to make this customer happy. My only negative is the service department, they were unfriendly and unwilling to help which makes me glad that I will be servicing the vehicle elsewhere. Overall, my experience with Jack Daniels is very good because of Terry and Arthur.

AudiFan2014

9 de mar. de 2014

I found my ideal CPO vehicle advertised by Jack Daniels Audi on Cars.com and made a four hour trip to pick it up - overall a very straightforward and pleasant experience. Would definitely recommend this dealership to a friend or family member. So far the after-sale customer service has been great. Terry, Adam, and Arthur were great.

itsmekg88

7 de mar. de 2014

Terry was extremely courteous and friendly. We came in, looked at the car, and bought it. There was no haggling, pressure, lies, or tricks - a rarity in car sales. Everyone else at the dealership was friendly as well, it was a refreshing purchase. Terry treated us like family.

ditty

5 de mar. de 2014

The people here in Fair Lawn know how to treat a customer! So friendly and professional.Greg B and the staff made sure that all was perfect! I would highly recommend!

EMoy2014

1 de mar. de 2014

Overall experience at Jack Daniels Audi Paramus was great. I would've given them a "5" ratings in each category, however, upon receipt of my new car, I realized that it already had 75 miles driven on it. We had Maurice Williams as our sales rep and if he was forthcoming with this information at the time of purchase, it would not have been such a surprise. In any case, Maurice certainly know his car and was able to compare and contrast Audi with other car makers. Also there was a mix-up on delivery date, but Solomon Faizi was kind enough to provide me with a loaner car to drive until my car arrived, which I thought was superb customer service. Finally we had Arthur Nicholson, the Tech Delivery Specialist who provided superb walk-through on the car. Arthur has a real passion for his job and you can see that he truly enjoys what he does, and he makes the whole experience of purchasing a car a wonderful experience.

dbizien

17 de feb. de 2014

I couldn't be more happier working with any other dealership. The moment I stepped into the showroom I felt part of a family. From Terry and John, sales advisor's, to Wayne the sales manager, I felt at home. Everyone was helpful throughout the entire process...down to Adam in finance. Thank you for making me feel welcome!

Rick Puzio

13 de feb. de 2014

Great experience. I was shocked how easy it was to get into a new car without going over my budget. Wayne, the used car manager treated us very well. My salesman Mike knew a ton about the Audi brand. This is the type of establishment you want to purchase a car from.

ljkim

11 de feb. de 2014

From initial contact to the delivery of vehicle, the Jack Daniel Audi team is just OUTSTANDING! Even after the delivery, I still get a periodic phone calls ensuring that I am in good hands with this team. The negotiation was hassle free. Instead of trying to sell a car, Mr. Solomon Faizi took his time to find out what my needs are and tried their best to fulfill it. I received the email reply weekend and late nights, which assure me that they are working hard. Mr. Tal Vander worked with us every step until the delivery date and clearly explained every step. On the delivery date, Mr. Arthur Nicholson went over all the features of our car and customized it for me. To summarize, I would recommend Jack Daniel Audi to anybody and thank their team for the best car buying experience of my life!

whitetwo

2 de feb. de 2014

Marie is an excellent sales person. From the moment we met her, she made us feel extremely comfortable. We did not feel the usual pressure that we felt at other dealers. Arthur did an outstanding job showing us how to operate our new Audi A4. He was extremely patient and provided friendly and expert advice.We received world class service from Marie & Arthur. It was a pleasure working with them and we look forward to any future encounters.Thank you Jack Daniels Audi Paramus for GREAT value and service!Roberta & Ben Bland

kodyman123

30 de ene. de 2014

I went into JDM with an open mind to a certified pre owned Audi. I was not sure as to an A4 or an A6. I met Terry Axle in the showroom and the rest is history. A real class act when it comes to car sales. He did not hound me, harass me, or in any other way make me feel uncomfortable as so many other car salesman do. I was not set on any specific car right away, we test drove a few cars and went over options on others. I left the dealership that day assuring Terry that I would at some point be buying a car from him. The path to finally purchasing was a little bumpy and threw us some curve xxxxx. The A6 I wanted was originally sent back to the wholesaler. Terry tracked down the car and brought it back to the dealership for me to view. I was sold. Terry truly did deliver on everything I wanted. Terry was patient, honest, and a gentleman the whole time. We ended up getting financing done at a very reasonable rate with a rocky credit score. Terrance also helped a lot in the finalizing of this deal. I would highly recommend this dealership and personally Terry Axle for anyone looking to purchase an automobile. A+++++++++++

abigaildakota

30 de ene. de 2014

Terry Axel was friendly and extremely helpful in finding me exactly what I was looking for. Plus he made buying it a really pleasant experience. No need to haggle over prices. Adam Zabrocki found me the best possible financing rates and had all of the paperwork ready for me when I arrived to pick up my car. Both guys were great to work with, I will be going back to their dealership again in the future.

Justinebassani

14 de ene. de 2014

I called in from Connecticut for a used listing I saw on auto trader. Wayne Anthony picked up the phone and immediately greeted me with professionalism and answers to all of my questions. The other places I called to compare the same vehicle on other used lots didn't treat me with half the respect I got from Wayne Anthony. The vehicle was pristine and beyond what I even expected after having this car on my wish list for over a year. The entire process was made very quick and easy by Wayne Anthony and he took care of most everything from an hour away from me, so that when I came down to pick up the car it was basically effortless. Wayne Anthony also called the next day to make sure I had enjoyed my ride home and everything was in order. The car is amazing the price was unbeatable and the service was stress free. Wayne Anthony Also answered the phone every time I called with another question so I felt like I was priority. My boyfriend is considering buying a car from them also after my incredible experience! Thank you!

jessnie

13 de ene. de 2014

I purchased my first Audi from Jack Daniels Audi last Saturday and Tal is my sales. After visiting so many dealerships for Audi and LandRover, I must say that Tal is the most impressive salesman I've ever met. He's young, enthusastic and highly professional, most importatnly he didn't leave me the impression of the traditional car salesmen that are negatively described on the internet. Rather he's more like a "brand specialist" - just as he's title at Audi - and what he did is focusing on introducing the Audi brand to me rather than just trying to sell me the car. I highly recommend Tal Vander at Jack Daniels Audi!

mtomai

12 de ene. de 2014

Arthur did an incredible job introducing me and my fiance to our new S8 - he literally "made" our buying experience for us as we drove away from the dealership in our new S8 after almost three hours of his tutelage entirely comfortable with all of the new features of our car. I was really nervous buying the S8 as it seemed so complicated and so advanced versus my '07 RS4, and it is, but with Arthur's introduction my fears were all set aside and we drive off entirely prepared for many comfortable and technologically driven road trips ahead!

caccnj

10 de ene. de 2014

I want to express how pleased we were with Marie and her customer service. We had a very positive experience and would recommend her to friends and family! She was enthusiastic and knowledgable about the Audi line. She was always in contact with us regarding our special order which exceeded our expectations. We met with Adam Zabrocki, our finance guy, and he was also friendly, thorough and efficient. At the conclusion of our transaction, we were introduced to Arthur Nicholson the dealership tech who was also knowledgeable, friendly and could not have been more helpful in personalizing our Audi Q5. Marie did an amazing job explaining the ins and outs of our Q5 and we were very thankful for the smooth transaction. We Love Marie!!Andrew & Noreen Cacciatore

rabardwell

29 de dic. de 2013

I have been working with Wayne Fanciullo for about a week on a pre-owned Audi. On 12/28 at around 12:30pm in a phone conversation I agreed on a trade of $27,000 and the car price of $41,999. At the end of this conversation I said the trade price is fine and I'll be there that afternoon. Wayne has since stated he did not know I was coming but I was very clear about coming and his last comment was "Make sure you ask for Wayne". I remember this because I thought this was an unusual comment since I'd only been working with him and would obviously ask for him. I left my house at1:00 and fought traffic until I arrived at4:30pm(it was a terrible drive). I step out of my car and walked a few steps toward the building and a sales person(I never talked with him before) approaches me without me saying anything and states the car is sold since I didn't have a deposit on it. I would have been more than glad to put a deposit on it but was naive to think since it wasn't requested he would hold the car until I got there. This is by far the worst experience I've ever had with a dealer(in this case sales manager). End Result of Trip: No car, 274 miles on potential trade-in car, $100 spent for gas/tolls, 7 hrs of time spent in transit. I asked Wayne a number of times as to "Why?" he did what he did but he constantly denied knowing I was coming... not true. Why would anyone travel this far without the dealership knowing they're coming to purchase a car? No one. My read is the salesperson working for Wayne worked out a better deal for the car in question and the car was sold...plain and simple. For a sales manager to sell a car knowing a person was on their way to purchase it tells me something about the dealership - no integrity, unethical, ......... Lessons Learned: 1) Never deal with Wayne Fanciullo at Jack Daniels Audi. 2) If you work out the purchase details on a vehicle over the phone even if the sales person doesn't ask for a deposit make sure you give him one. It has been years since I've been this upset about my treatment as a "customer". During the discussion at the dealership there was never any apology; I'm assuming because they thought everything they did was correct.

curlygirl2819

12 de dic. de 2013

Terry Axel was extremely professional and helpful. He really cares and looks out for his customers. I highly recommend him and will do business with him again in the future!

kjriccio

6 de dic. de 2013

A visit to Jack Daniels Paramus was like" going home"! I was treated with ,kindness and respect from a very knowlegable sales person ,Steve Charatz !..........................................................................I had endured a terrible car accident and Steve made me feel like family! I found the car of my dreams, and my experience with Steve, Wayne Fanciullo and Terence was the icing on the cake ! Their service was fast and superior, and I will certainly highly recommend this dealership to friends and family! Thankyou for a wonderful experience, . Karen J. Riccio, Bayside NY.

steveschulte34

5 de dic. de 2013

Found a well cared for car in their inventory, through the web. Bob helped me out through the process of discussions, negotiations, sales and even shipping the car from NJ out to Ohio. He was FANTASTIC at every step of the way. He was immediate with his responses, super friendly and easy to talk to and very knowledgeable. He definitely went out of his way for me, even came in on his day off, after the sale had been made, to ensure the car was loaded properly on the transport truck.Given the opportunity, ASK FOR Bob Weissburg, you will have a no pressure easy-going experience.Thank you again Bob for everything!

AaBab

2 de dic. de 2013

I usually dont write reviews but the customer service and professionalism of Jack Danial Audi impressed me so muchthat i m here and writing this review. I was there to buy a Used 2010 Audi Q7. I was greeted by Sales executive Wayne Anthony, a true gentleman, who explained the whole process thoroughly and heard carefully any concerns i had about the car.After finalizing everything, Mr Wayne sat with me explained all technological aspect of the car for 20 minutes. He was making surei know everything about the car before i leave the premises. He arranged an extra key for my car free of charge ($250 value), which was not provided by the previous owner. All and all my experience with Jack Danial Audi was very pleasant and i will definitely go again.

Parkerlm7

26 de nov. de 2013

I gave this outstanding rating because Wayne and the finance manager were very patient and knowledgeable. Wayne is great! He really knows all about Audi's he convinced me not to buy a BMW.

bigbeave1

19 de nov. de 2013

Wayne was very helpful and a great guy to deal with.I bought this jeep and I traveled 2 hours to get It he got it all prosessed and got me on the road in a timely manner. Love the jeep! !! Thank you Wayne Anthony

FanChueng

18 de nov. de 2013

It was a good experience to have a deal with the salesman, Steve Charatz. He was very kind and professional to talk about the Audi Vehicle with me.

sim122533

9 de nov. de 2013

I recently entered a new lease agreement on an Audi A4 from Jack Daniels Motors in Paramus, NJ. Love the car. Thanks to my sales associate, Tal Vander for making the transition from old to new lease seamless and hassle free. Tal took his time to thoroughly walk me through all of my options. Tal - Thank you for checking my company's profile and noticing that they were listed on the Audi - Supplier Program. You did not miss a step in finding me the best deal in addition to the loyalty program! I appreciate you going above and beyond. I felt confident in your willingness to make this transaction feel like it was about me as a consumer and client. You made this lease less of a sales process, and more of a purchase process -- ultimately making it my decision to want to purchase based on your extensive knowledge of the brand and car I was interested in, and what you were able to share with me about my options. Your professionalism and courteousness is exceptional. You made every effort to accommodate my schedule (including volunteering to come in on your day off, so you can deliver my car to me). You were just a pleasure to work with! Dear Mr. Faizi: I would like to commend you on your dealership, and the tremendously wonderful sales associates you employ to deliver my, what always feels like, "special" car. This is my 3rd Audi from your dealership, and dare I say, this last lease purchase tops them all. Tal, Arthur, and Adam get high praises from a very happy client.My thanks to all for making this a pleasant car leasing experience!

PointPleasant908

25 de oct. de 2013

I would like to take this opportunity to express my appreciation to Wayne Anthony our salesperson during the purchase of a Used 2007 Audi. Wayne Anthony was very professional and at the same time very personable. Mr. Anthony showed extreme courteous and patience during our purchase and I would highly recommend him to any of my friends and family considering an auto purchase. Wayne Anthony had extensive knowledge of the vehicle we were considering and answered all our questions to the fullest. As an owner of 2 Audi vehicles I was very impressed with Wayne Anthony and would certainly return to the dealership. He is a definite asset to your company.

Tomc99

17 de oct. de 2013

Wayne was very knowledgeable about the car and made the purchasing experience very pleasant. He handled himself very professionally and was not overbearing in any way, which made me rate my experience as high as I did.

desociogreg

8 de oct. de 2013

Working with Wayne Anthony was a great experience! He showed me several cars that met my needs, then worked with me to find the best fit. He worked hard to give me the price I needed, and ended up giving me an AMAZING deal. He voluntarily coordinated my insurance transfer to make it easier for me and organized all of the paperwork smoothly. Overall, an extremely enjoyable sales process. Everybody at the dealership worked together to find the right Audi for me at the right price. Everybody I worked with was very knowledgable and very friendly--I felt strongly like they cared about meeting my needs and making me happy. The team was also very passionate about the Audi brand and told me everything I wanted to know about the specific car I was buying, as well as the company in general. Despite normal closing time at 6, the entire team stayed with me until 8:30 to make sure everything was finalized. A representative of the servicing team even returned to the dealership after operating hours just to finalize my car so I could take delivery that night! Finally, despite it being so late, Arthur Nicholson sat with me and spent nearly an hour explaining all of the features to me. He added his personal phone number to my contact list so I could contact him at any time with any questions I had. Overall, a sales team that cares about the customers. I STRONGLY encourage going to this dealer when looking for an Audi (which should always be the case), and working with Wayne Anthony!

csuriel7

8 de oct. de 2013

Overall I have to say that this was the best experience I have ever had in purchasing a new vehicle. My Sales person was Steve Charatz he is such a kind, honest and hard working individual. I have to share my story because If you are looking for an Audi dealership look no further. I first walked into Audi Jack Daniels in Paramus and the first person I met was Steve Charatz and he greeted me right away and showed me the exact car I was looking for. At the time of negotiation Solomon Faizi came forth to assist Steve in making a sell. Although it wasnt an ordinary discussion it felt like a relationship , we talked... I explained my concerns they listened and made sure I had exactly what I wanted. I want to be clear here.. I lease a lot of vehicles and this was the first time I actually felt like someone cared. No one cares in dealerships they only care about making there number and making that sale. Solomon and Steve both work hand in hand and there wasnt any doubt about what I was getting. I received exactly what I was looking for and more. and the cost was fair.

lkastelman

7 de oct. de 2013

We had a wonderful experience with Terry. This dealership is a no-pressure, customer friendly operation. The management structure impressed me as well. Each person has an expertise, making the process from test drive, through purchase, to our pick up (at which we were given a thorough demonstration of all the amazing features of the car), seamless. We have had our S4 for over a month now and I love it.

udascojo

6 de oct. de 2013

Staff were all pleasant, welcoming but low key. Mr. Costa was unobtrusive; asked if we wanted something to drink; casually agreed to have me test drive a car even though it was almost closing time; it was our first time there and did not appear to be interested in buying a car. Mr Costa provided all the information we asked about the car and even added relevant information we did not think about. Mr. Costa offered a price for the car we wanted within the quoted price in the internet and a great deal on financing with the assistance of his supervisor; all of this was completed quickly and quietly with no sweat. When I called Mr. Costa on his cell phone to inform him about my decision to change the color of the car I picked after forms have been signed and down payment given, his voice remained calm and right there and then over the phone helped me pick the right color for me with an upgrade on the sound system and detail with little change on the price. When I picked up the car everything was in place as promised. Mr. Arthur Nicholson and Mr. Costa patiently introduced me to my new car. This was my first time to buy a luxury car with so many electronic/computer gadgets, I'm a naturally nervous person and my brain shuts down when overwhelmed but it did not happen. They thought me to operate almost everything in my new car until it was dark, I lost track of time; it was fun. The following day, Mr. Fernando Costa called to ask if I got home safely. What a guy! What a dealership!

paulthbrit

1 de oct. de 2013

This is my second CPO Audi from this dealership. They provide courteous service, hassle-free resolution of any problems, and good after-sales follow-up. I worked with Wayne Anthony Fanciullo and he worked hard to understand my needs, was responsive to questions and worked hard to match my needs with the supply of vehicles. Their service department is equally responsive and has a plentiful supply of loaner cars to minimize personal impact when service is needed.I would definitely recommend Jack Daniels Audi of Paramus to anyone looking to buy in the area and look forward to enjoying my feature packed Audi A-4 Premium Plus for years to come.Paul

Scott

1 de oct. de 2013

I went into the dealer just looking for info about leasing an A4. We were greeted at the door by Steve Charatz, where he was able to show me the A4 and go over some of the features of the car, and was able to give us prices for a lease quickly. I went back the following day to look at the inventory, which I chose the A4 that was in the showroom. At no point did the dealer try to up sell me or try to push the sale on me. The staff at Jack Daniels was also able to help me return a lease early from another dealer. I arrived on Saturday afternoon to pick up the car where I met with Arthur, who went over the car completely showing me every feature of the car and getting everything set up. He was very knowledgeable about the car and Audi as a brand. Everyone at the dealership was extremely friendly and easy to work with. From now on every Audi I lease will be coming from Jack Daniels

ScottParsons

30 de sep. de 2013

I went into the dealer just looking for info about leasing an A4. We were greeted at the door by Steve Charatz, where he was able to show me the A4 and go over some of the features of the car, and was able to give us prices for a lease quickly. I went back the following day to look at the inventory, which I chose the A4 that was in the showroom. At no point did the dealer try to up sell me or try to push the sale on me. The staff at Jack Daniels was also able to help me return a lease early from another dealer. I arrived on Saturday afternoon to pick up the car where I met with Arthur, who went over the car completely showing me every feature of the car and getting everything set up. He was very knowledgeable about the car and Audi as a brand. Everyone at the dealership was extremely friendly and easy to work with. From now on every Audi I lease will be coming from Jack Daniels

ReneeKaspar

29 de sep. de 2013

Dedicated, service oriented. Chris and Solomon went above and beyond in their support and help to ensure my daughter were safe and taken care of. We bought a convertible A5 from another dealership. The top got stuck down. We pulled into the lot just as they closing to ask for help. No one from service was there, but the Sales team did everything they could to ensure we were taken care of. They got the top up, but the manager had me leave the car to ensure we were safe and actually gave us his car to take as a loaner. I was floored with the kindness and support and will buy my next Audi from them.

thehallsonline

16 de sep. de 2013

Great service, friendly, efficient and thorough. Courteous, they really take time to go through explaining the details patiently and thoroughly. I didn't feel like I was give "the sales pitch". Not pushy as so many other car sales rep.s can be. I felt like they explained the detailed and we made out decision.

rmcastello

16 de sep. de 2013

last Sat. my grandson (Ryan) and I visited JD Audi after talking with Wayne Fanciullo Jr. concerning a used car 2008 Escape. We had been looking for approx.. one and half months and visited a number of used car dealers and new car dealers, non-had the character or customer relation that we encounter at JD Audi.After a number of patience phone calls made by Wayne Jr. on Friday and Sat. we arrived at JD Audi early Sat. afternoon, the car was ready and within minutes we were doing a test drive. The car turned out t be everything Wayne had represented and more. Upon returning we met with Wayne Jr. and Wayne Sr. and in no time cut a fair deal for all. The car was to be financed but Terrance was busy at the time, however; we did not mind waiting and during our wait a number of sales people and the Gen. Sales Mgr. went out of their way to say hello talk about the dealership and just make us very comfortable.The financing process was handled quickly and smoothly and in no time we were done. Wayne indicated they would rewash the car fill the tank and then explained the car functions to my grandson as this was his first car. Then to our surprise a few people came out and took a pictures of Wayne, Ryan and I and the congratulated, Ryan.Over the past 30 + yeas I have purchased a number of high end luxury cars, Mercedes, Range Rovers and Lexus, even though their pre and after sales service was great, I dont remember writing a Thank You letter. Your people, customer relations are Exceptional..you guys are the Best.

patty111655

11 de sep. de 2013

My husband, Gerard, and I were extremely satisified with our purchase at Jack Daniels Audi of Paramus. We had the pleasure of dealing with the expert salesmanship of working with Fernando Costa. His attention to detail and profesionalism was a very refreshing experience and exceeded all of our expectations. After visiting several dealerships, Fernando was the salesman who listened to us and answered every question with expert knowledge of the 2014 Q5"s and he made our decision easier than we could have ever imagined. We felt very comfortable in his care and if Fernando was so easy to deal with we thought the service department would handle any service needed for our vehicle trustworthy. Our vehicle had to be ordered and Fernando kept us informed of the delivery date and all the details. Our Q5 came in earlier than expected and we are thrilled with the service department. Upon arrival, he introduced us to our very own personal technician, Arthur Nicholson, who will be working with us for the next 4 years, or until we purchase our next Audi, for all of our techincal concerns. I have had the experience to meet with Arthur twice, and both were very comfortable and knowledgeable and he has the patience of a saint. Arthur was also a pleasure to deal with. Adam Zabrocki, handled our finance with ease and I was driving our Audi within a short time. We feel as if we were welcomed by Fernando, and his team and thanks to him we felt welcomed into the Audi family.

jimmywiltz

10 de sep. de 2013

Fernando was very helpful selecting the right model (even though it was cheaper) and helping me get all of the options I wanted in a pre-owned vehicle. I got a great price for my trade in and he handled transferring my insurance and plates for me.

jmsbrunet

9 de sep. de 2013

I recently bought my first Used Audi from Jack Daniels Audi Paramus through Wayne A. Fancuillo. I visited many other dealerships around the area and searched for cars online as far as West Virginia. Jack Daniels Audi has the best deals hands down. I actually started my search with intent to buy a BMW. A family friend got me into looking at Audis. Test driving the Audi A5, I immediately saw a huge difference in performance, especially in acceleration. Not only was the car amazing but the service that comes with the car after you purchase it solidifies that they care for you even after you leave the dealership. In order for one of their cars to be Certified it must go through extensive inspections and comes with a 100,000 mile warranty. You do not get that warranty at other dealerships. Nissan of Bergenfield had a preowned A5 and only offered me 50,000! Wayne A Fancuillo sold me my Audi A5. He is a young man who was very knowledgeable on all of the cars we saw and drove. It was obvious that he knew more than many of the older salesmen. This is not to discredit other salesmen because they were also very informed. Wayne doesn't only sell these cars but he owns one too. Saying he knows a lot about these cars is an understatement. He went into great detail about everything. From the leather seats to the suspension, he knows every inch of that car. When we started talking about financing, trade in value, and price he was very accommodating. Once the purchase was complete he spent an extra 30 minutes (beyond business hours) to assure I was comfortable with the car. He set up the bluetooth, preset my radio, and went through every single button/knob/lever with an explanation of what it does. When calling for information about a car I HIGHLY recommend speaking to Wayne A. Fanucuillo. I will definitely be back to Jack Daniels Audi Paramus when I am back in the market for purchasing a car.

jtomasi

5 de sep. de 2013

Great guy, doesn't try and sell you things you dont want or need (I actually got a bunch of free stuff, sorry Tal, haha). I did a lot of research beforehand and the prices/fees he quoted me were right in line with the lowest quotes from other dealerships (via people on Edmunds forums). Super responsive, gave me his personal cell phone number so we could text/communicate outside of business hours. He definitely realizes that effort goes a long way in that business. I dealt with 5 or 6 salesman before him and hated them all (not at his location, I searched a bunch of places in NJ). You can tell he enjoys what hes doing and isn't just there for a paycheck. Personally, I would only ever go to a younger salesman (I actually chose him when I found the car I wanted*) granted I dont know how Audis compensation structure/milestones/quotas work, but it would seem to me that a younger salesman would rather close a deal than fight over a few hundred bucks. They know as well as anyone that you can just go to another dealer, especially in NJ. If you go to Edmunds lease forum I have a bunch of posts where I detail my experience. If I did it all over again would I do some things differently? No question, but let me tell you, if feels pretty good to have Audi lease forum veterans tell you that you got an amazing deal.just saying *totaled all the options I wanted and searched MSRPs on Audis website, found the car I wanted, which was in Delaware and then looked around at my local Audis and thought to myself, who do I have the best chances of negotiating with? For reasons above, I chose Tal.

Steve4972

30 de ago. de 2013

Friendly sales department, clean dealership. Terry was excellent, knew exactly what I wanted and as soon as it came on the lot he gave me a call. All said and done I was out the door in less than an hour.

flyinghigh

6 de ago. de 2013

Keith DeYoung and the sales staff at Jack Daniels Audi, Upper Saddle River, NJ have all been quite helpful in purchasing a 2014 Audi. Their experience and friendliness have made the purchase a pleasure. I highly recommend Keith for any future purchases !

megbenson11

30 de jul. de 2013

I had been considering over the last few months leaving the BMW brand and making the switch over to Audi. Last evening I pulled out of the Upper Saddle River Jack Daniels Audi lot with my new vehicle (A5 Cabriolet) - which I am beyond thrilled over. I was reluctant to make the brand change without having all of the information I needed to feel comfortable about making the change. The service that I received at Jack Daniels Audi started a couple of months ago with my initial visit... The follow up by the Sales Team with the information that I had requested was always thorough and left me with little to question. In other words, not only was I comfortable with making the brand switch, I eager to make the change having been educated on the Audi A5 (and able to make the appropriate comparisons).Not only do I have a great looking car that performs better than I could have imagined, but it is backed with a great sales experience and service plan moving forward. Thank you to Curtis Aldershof and Joe Atshan for making it a great experience and an easy decision to make.-Meg Benson

dbono501

15 de jul. de 2013

greg barbagallo is a terrific service mgr. he goes over everything that is going to be done to ur car as well as what was actually done in easy to understand language and never rushes you. it's great dealing with him.frank deVita in charge of the audi performance sports of audi is extremely knowledgeable in adding performance upgrades to your audi & is there for you every step of the way. neils jensen in the upper saddle river audi showroom makes buying a car less painful than having root canal. he's someone who really loves what he does and it shows in his very friendly personality.i wouldn't go anywhere else to buy an audi or for service because of these 3 sales people.

pdentato

24 de jun. de 2013

The Associates at Jack Daniels Audi including Dave Kramer (our sales rep) and Curtis Aldershof, were very knowledgeable about their products and provided some great recommendations. They were very friendly and provided us with many options.The process was very smooth. They took the anxiety out of the car buying process.

PUR098

22 de jun. de 2013

Tal made an extra effort to locate car we wanted. No games or high pressure.Dealership is efficient with the paperwork. Tal is not pushy and covers all details.

Erik2013

17 de jun. de 2013

My salesman Terry Axel, assisted by Peter Kemp and Arthur on the delivery were great. Had the exact car I wanted at the most favorable price with a buying experience that was a pleasure. I'd buy the car again, and I'd be comfortable recommending this this dealer and Terry Axel to anyone shopping an Audi.

StevenHChapman

11 de jun. de 2013

Terry Axel and the Jack Daniels crew were outstanding!!! He put me into the car of my dreams and we were treated like royalty and can't say enough about our experience, I highly recommend this Dealer!!!

PDLMP

10 de jun. de 2013

Gary is very experienced, professional, friendly and can be trusted. No "I am gonna check with my manager". He made our purchase experience very easy.

tokee

3 de jun. de 2013

Awesome dealership to deal with. I gave Terry the lowest price I shopped for and he beat it hands down. Believe me, I requested and gathered about 5 different quotes. Terry went out of his way to ensure that I got the vehicle I wanted at the price I wanted. Throughout all of our email communications, Terry kept me in the loop about the purchase, and or any issues. He ran into a little hiccup with the initial vehicle of choice, but I found another one that had a better package. Upon delivery, Terry and Arthur treated me with great respect and took the time to show me every aspect about the car making sure I understood every function and feature in the car. The best delivery I every had in my years of car purchases. Even after a year of ownership, Terry continues to communicate out to me, making sure that I'm happy with my purchase. Now that's what I call a dealership who cares about their customers. Thank you guys!

Rareessence

1 de jun. de 2013

A bought a Porsche and Mr. Axel was very good. He was very knowledgable. Made me and my family comfortable after a very long ride.

ryanbbruce

26 de may. de 2013

This is my third Audi with Jack Daniels, Terry Axel is the Man and the service is awesome, thank you very much, see you for my next car!

HeatherLynn5235

19 de may. de 2013

I have previously been in the Auto industry ( Out of the business for a few years ) and My doctor asked me to look into the best dealership to buy from, because he knows I know the business very well. I Had contacted at least 10 other Audi Dealerships in the NY and NJ region, and BY FAR Jack Daniels Audi was the Most professional, accomadating and friendly dealer to work with. Being in the industry myself, I encountered MANY dealerships that were unprofessional, and had little or no knowlege of the product they were representing. I called Jack Daniels Audi and dealt with Tal Vander. He was extremely proficient in getting back to me when promised, kept true to his word on the inventory, specials and pricing. I was VERY Impressed with his dealings, in terms of honesty and integrity. That's a rarity in this business ! So, if you want a no hassle, no game playing car buying experience, the only place to buy an AUDI is Jack Daniels In Paramus, NJ!! Thank you, Tal, You did an awesome job and I wouldn't hesitate to refer all my friends, family and acquanintences to you !!! A++++++++ TY, Heather

madmormia

17 de may. de 2013

The quality of service, the way the showroom looked, the timeliness in delivering my car was unlike any I have received at any dealership in recent memory. I received answers to any questions I had without hesitation. Everyone was open and friendly-which is a big plus in my mind. I will without hesitation recommend Jack Daniels Audi

nkyleallen

28 de abr. de 2013

Had a great visit to Paramus Audi. We found a Certified Pre-Owned 2009 A3 Hatchback. Excellent condition. Fernando Costa was fantastic from the first email we sent him inquiring about the car. Kind, friendly and knowledgable. He helped us get a great deal and had the car detailed and ready to drive away the same day. Terence Taggart did our financing and was excellent as well. Would highly recommend this dealer, and especially working with Fernando Costa.

asharry

24 de abr. de 2013

Excellent communications, fair negotiation and efficient handling of all details. The salesman, Terry Axel, answered all of my questions and our relationship was positive throughout the negotiation.

cmsilva1962

18 de abr. de 2013

great dealer, great people, great cars and thye price was also right. i will recomend this dealer to anyone and will comeback to buy another Audi

AZINDY

16 de abr. de 2013

Purchased a CPO Audi A4 at a very competitive rice. LOVE the car. Car is like new. Plan to enjoy it for yeas to come.

AZINDY

16 de abr. de 2013

Bought a CPO Audi from this dealer. Arranged over the Internet from a distance. HORRIBLE communication once the money was in their hands. HORRIBLE. Almost a month later, and I am STILL waiting to receive the spare key (which I was essentially told was being held hostage, for God knows what reason). I have emailed repeatedly about it but the salesperson does not even reply at this point. I have also not received my warranty information. When I put a call into the sales manager, I had to leave a voice mail, which was never returned. The car is great. I just wish these jokers would treat their customers better. If they had, I would already have sent them a referral.

maxcavallo

13 de abr. de 2013

Recently my neighbor purchased an 08 Audi A4 from Jack Daniels. After taking a few rides with him in the vehicle, I had to have one for myself. I did some research online and found that they had an 09 with good mileage and a clean Carfax report that was in the same price range of the 08 that I was originally interested in. I decided to go in the dealership on a whim with my mother after returning from a vacation. Right after we parked at Jack Daniels we were greeted by Fernando Costa. I was unshaven, not dressed well yet still received excellent customer service. Fernando was very friendly to me and my mom and was very helpful in answering all of my questions I had about the different cars they had on display. After getting in a few of the Audis with him, I had pretty much made up my mind. I came back later that day and we put a down payment on the car and applied for financing with Adam Zabrocki. He fixed me up with a great payment plan. The next day we came back and Fernando made sure I knew how to use everything in the vehicle. Arthur Nicholson told me a great deal of history and specs on my new car. I already like the car before I arrived but after purchasing it they made me fall in love. The whole experience was very comfortable and painless.

ConnieKlube

8 de abr. de 2013

Tal was a pleasure to work with. My husband and I felt very comfortable with him. He knows the car inside and out, is very friendly, honest , responded quickly to all questions I had and helped me to find the perfect car for my needs. We stopped by first time on a rainy dark evening just to test the water, he was right there for us and he got the car from the lot, just to explain the features and make us familiar with it. Tal is a very talented sales person. When we came to test drive the car, he took the time to let us drive over to the service department and introduced us to his coworkers there. During our trip, he explained the car, the performance and all features very detailed. The transaction went fast and smooth. We were able to pick up the car the same day.I am driving the Audi A5 Convertible for a months now and I have received multiple e-mails from Tal - just to check how I like it and if I have questions he could answer. He is doing it in a very friendly manner. I would be happy to recommend him to friends and family. I cannot thank him enough for making this transaction a pleasure for us. Great job, Tal! See you around.

Tweet015

3 de abr. de 2013

I recently bought a new Audi Q7 and had the pleasure of having Fernando Costa as my salesman. Not only was Fernando very professional and courteous from the very first phone call, he was extremely knowledgeable about the vehicle and the Audi brand as a whole. By the time we left the dealer my husband and I felt as though we had made a new friend. Fernando showed extreme patience and worked with us to get the best deal possible. It was very refreshing to go into a car dealership and have an overall positive experience from beginning to end. I will definitely refer anyone that I know to Jack Daniels who is looking for an Audi but more importantly I will insist that they choose Fernando. Lastly, I would be remiss if I didn't give additional kudos to Arthur. While he was charged with explaining the many features of my new car to me at the end of a business day, he showed me the same patience and diligence as if I was the first customer of the day. A million thanks to Fernando and Arthur and the rest of the staff at Jack Daniels Audi. You all are the epitomy of perfection!

peterchang75

1 de abr. de 2013

After almost purchasing a new S4 from a dealer closer to me, I called Jack Daniels just to see if they could beat the deal I had. The salesman Tal Vander told me yes he could and to come in. Expecting a sales pitch, I resisted and kept sending emails to get further more concrete information. I decided to visit and he couldn't have been more friendly or knowledgeable. Tal is a relatively young guy but his knowledge of the vehicles, the process and numbers were far beyond what salesman twice his age have. I was very impressed by him. We took a test drive and he went over the numbers with me and left me with a deal similar to the one I had previously but still lesser than a BMW 550xi I was looking at. The next day he followed up and I was still on the fence. He basically gave me a rock bottom deal to get me over the edge. Most salespeople would niggle and chip and try to match, but Tal just beat the deal significantly and without any time wasting or nonsense. I can't tell you how refreshing that was. He answered all my emails extremely quickly and in a very direct and forthright manner.We made a deal, I sent over the paperwork and was approved and ready to go immediately. Delivered on the vehicle a few days later. The delivery process was even more impressive. I have purchased many cars in my life but this was by far the most impressive and thought out delivery I have ever encountered. After a brief visit with Tal I was given over to Arthur who is their dedicated car delivery rep. He sat with me and went over every major feature as if I was a V.I.P from Audi getting a full on demonstration. He was fantastic. This in my mind really sets this dealership apart from every other dealer. I purchased a BMW a few days later for my wife from another dealership and they basically gave me the keys and told me thanks. Afterwards I went through the actual documentation signing process with Terrence who was straight forward, nice and easy going. No big surprises and he was understanding when I went back and forth with the numbers a few times. No surprises to me is the biggest part. Often dealers try to throw in a last minute fee that they gloss over when speedily scrolling down to what your monthly payment is.We finished with Arthur taking me to the case and offering me an Audi accessory of my choice - free of charge. I took a S4 key ring.Seriously best car buying experience I have ever had. I am a difficult buyer I will tell you. I am very knowledgeable myself and very direct. Audi matched me on those aspects. I cannot recommend Tal or this dealership enough. If we are ever in the market for Audi again, you can be sure I will check in with Jack Daniels first.

Fplaca

28 de mar. de 2013

My experience with the Audi dealership was a pleasant one. Tiago Was a great salesperson. He did not pressure me, he was very accommodating and got me exactly what I was looking for! I love my new A5 convertible!!!

cjdrury

28 de mar. de 2013

Our experience with Jack Daniels Audi was great and I will confidently recommend our saleman Thiago Dasilva to anyone considering an Audi. He is knowledgable, courteous, friendly, polite and not high pressure. He followed up an appropriate amount during the process and has followed up a few times after the sale closed to ensure complete customer satisfaction. The A6 is a very advanced vehicle and Arthur Nicholson was a tremendouse resource in presenting the vehicle's basic operation as well as a terrific overview of the technical capability and functionality of the Audi Connect. There is much to learn about the A6 and it is reassuring to know that Thiago and Arthur are available for ongoing 1:1 support if necedssary. They made the process comfortable and easy and the experience is only surpassed by the thrill of getting behind the wheel of our new A6. We love it!

NicoleWatson9

6 de mar. de 2013

I went to Jack Daniels Audi to specifically look at a used 2010 Acura TSX and upon arrival I met with Terry Axel. Terry was very warm, friendly, and left a lasting impression on me and my boyfriend who came along with me. Although, I purchased an Acura from an Audi dealer Terry provided me with just enough knowledge and info needed for me to feel comfortable with my purchase. This leads me to believe this is probably the "Go To" dealer when purchasing an Audi, as Terry is simply a well versed Car salesmen who is very knowledgeable of cars in general. The customer service I received was great as he stayed in touch with me and never once came on as being aggressive. I visited a lot of dealerships and worked with a lot of salesmen during my search for the right vehicle and Jack Daniels Audi and Terry Axel definitely left a lasting impression.

lydia56

6 de mar. de 2013

Thiago Dasilva was only working at Audi for 2 weeks when I was fortunate enough to get him as my salesperson and I was shocked at how well versed he was on all the Audi Models for his short time there.He is an extremely pleasant, knowledgable and helpful young man. He could not do enough to accomodate me.This young man has a great future in auto sales and is a great asset to Audi.I will definitely recommend him to anyone I know who is considering purchasing an AudiMy overall experience from Thiago to the Delivery Expert to the Sales manager was a very pleasant one. I'm sure I will have the sameexperience dealing with the service department.Sincerely,Linda

alpark

27 de feb. de 2013

My wife and I lost our A4 in Hurricane Sandy and did not look forward to shopping for a replacement. I contacted every Audi dealership in NJ, PA, as well as the NYC dealership and by far was most impressed with Jack Daniels Paramus. Terry Axel went above and beyond anything we could have expected. He kept in daily communication, was great responding via email, and found us exactly the CPO A4 we were looking for. He went out of his way to put the A4 on hold for us and offered to drive us to the Dealership to take a look because we were without a car. Terry and Adam, the business manager, worked with us on the price, financing, and additional services offered. A tire blew out on our old A4, and the replacement cost ended up being much more than we thought so we purchased the tire warranty for peace of mind. We also purchased the Audi Care Plus for the 30% discount verus paying for the services a la carte. Wayne, the pre-owned sales manager, and Vin, the parts manager, were also helpful and just as nice to work with. He got us an S-Line badge for the front grill, made sure any questions we had were answered, and just like Terry and Adam, was genuinely interested in our overall satisfaction of our buying experience. We are thankful for everyone's help at Jack Daniels Paramus for turning an unfortunate circumstance of losing our A4 into a truly wonderful buying experience!

andrea_luberto

20 de feb. de 2013

Let me start by saying that every single person that works at this dealership is great I got a Audi A 4 for the price I want the miles I want and the year I want I can't say how Terry and Terrence put such a great deal together I would recommend my kids to go there if you want nice people to work with and get a great car than this is the place to go .Thank You To EveryOne that Works At Jack Daniel Paramus Andrea

fcd78

17 de feb. de 2013

I had a good car buying experience at Jack Daniel's Audi. Tal was very helpful and had a "no pressure" approach to the purchase experience. I'm even surprised as Tal is very helpful to me even after the sale. If there was any issue they are willing to help. They try to make sure that my experience was a pleasant one. Sam was also very helpful and even stepped in with an issue with the car which wasn't entirely the dealership's fault. Any other dealer would have said that's not our issue but he stepped up, which I commend him for it. I would recommend Jack Daniels Audi for their good customer service.

tskraemer

12 de feb. de 2013

I picked up a pre-owned 05' A6 3.2Q through Tal a few months ago. My experience with JD was quick, painless and dare I say, fun. Tal was a very knowledgeable rep and knew exactly what I was looking for in an Audi. The car is in great shape and has been a pleasure to own.

tooch1180

21 de ene. de 2013

I just bought my first ever new car here an A4. Charlie Roller was an excellent salesman. He was very friendly and made me feel at home. He came down on the price and worked with me. The manager and finance guys were very nice and accommodating. I will definitely come back to Jack Daniels in the future for another car.Thank you Jack Daniels,Dr. Richard Santucci

ditty

19 de ene. de 2013

After a horrible experience at there Upper saddle river location. Marie showed me that not all salespeople are barnacles! I really appreciated her efforts to get me the best deal!

George McKinney

6 de ene. de 2013

After purchase the two Vice Presidents sent me a letter stating that if there is anything they can do for purchasing a auto? Just call. They don't pick up phone.

rodgerkrau

20 de dic. de 2012

I would like to extend my graditude to you and the ENTIRE crew over at Jack Daniels Audi. My wife and I have dealt with many other dealers regarding purchasing a certified pre-owned Audi and no one even came close to the professionalism we experienced with Jack Daniels Audi (Paramus). The "no pressure" transaction, vast knowledge, personalities, and extreme courtesy made us feel right at home. You will be highly-recommended and we will be back when we need a new Audi :)

bob_magnum

18 de dic. de 2012

Stopped in to compare compare with other suvs I was looking at Expecting the price to be a bit higher than what I was looking at started talking about the price and leasing cost the salesman became disinterested in working the numbers closer to what I was looking for Basically said this is the price and thats it

JPent

8 de nov. de 2012

About a month ago i started my search for a used B8 Audi A4 with 30,000 miles or less. After a long extensive search at every dealer within 100 miles of my home, I found a potential car of my interest at Jack Daniel's Audi in Paramus. Not only were there certified pre owned cars priced well, but all there cars were in very good condition. Having previously seen many cars throughout the NJ and NY area many of the A4's were used and abused lease turn ins, which turned me away due to the condition there previous owners had kept them in. Aside from that, every used sales associates I dealt with was very pushy to make a sale, not knowledgeable about the car, and not negotiable on price. For a Audi sales associate to not be knowledgeable on everything about all models is pathetic and astonishes me on how they could even sell a car. To my luck I came across a 2009 Audi A4 2.0T with 26,000 miles at Jack Daniel's Audi, and the best car sales associate I have ever done business with Fernando Costa. Fernando is a true professional, speaks with such knowledge of all audi cars and specs, and is a honest, genuine guy. I can't say enough about how happy I am to have met and dealt with Fernando and to have done business with him and Jack Daniel's. Excellent hassle free experience, as well as a new friendship that will continue throughout years to come. Thanks Fernando!

jos0409

22 de oct. de 2012

Recently we we're on market for vehicle and we stop by Jack Daniel's in Paramus location. Based upon our experience, shopping for a car is a very stressful job but luckily for us Fernando was the sales person that approached us. He helped us through the process of buying the car unlike some other dealerships. He was very kind and knowledgeble with all the questions we had asked him about the car and he certainly didn't cut corners on the test drive. During all the the process, we really felt Fernando was trustworthy and his level of integrity made us purchased the vehicle right away. Even after purchasing the vehicle, he kept following up with us to see if we were happy with the car and if we had any other questions regarding the car. He is not only our sales person he also became our friend. I certainly recommend him to all our friends who are interested in purchasing a vehicle. He is really an asset to this dealership.

SPCPROF07

21 de oct. de 2012

I was introduced to Fernando by Mr. Sam Ahn, and he told me "Your in good hands." He was right! Fernando is efficient, articulate, and extremely knowledgeable about his job, and the Audi brand. There are two things that stand out about Fernando, his easy going manner in which his conducts business, and second, his exceptional "follow-up" sales support. Regarding the former, during the transactional phase of my purchase, Frenando made me feel very comfortable, so much so, I forgot what I was doing at the Audi in the first place. This unique quality that Fernando brings to the table reduced stress, since the last time I purchased a vehicle was 14 years ago. This added true enjoyment of buying new car. Regarding the latter, Fernando, was and is, extremely responsive to my needs, i.e, regarding new plates, questions about payment books etc. He contacted me both on my cell phone, and my work phone, this, weeks after the purchase. My last purchase of another "brand" 14 years ago, I purchased the vehicle, and was "forgotten" by them. Not so with Fernando, he was extremely response to my needs. Because the experience with Fernando was very favorable, I have now changed my loyalties from Chrysler to AUDI. Overall, if I was to grade Fernando, I would give him a "A+" He is true asset to the Audi at the Paramus Rte 4 Jack Daniels dealership, and I wish him well during the holiday season. I recommended him to family and friends with hope he benefits from selling A7s, A8s and TTLs.

avner316

8 de oct. de 2012

Fernando is a great seller and knows how to do business. He was very patient with me and took time and effort to talk to me about the car. Even after purchasing the car he has been touch with me to find out how me and my new car was doing and have always gone out of his way to help me with questions I have. Fernando's attitude at work and his honesty has earned this respect I have for him. I will certainly direct all my friends who are interested in buying an Audi to Fernando.

Yonghan01

10 de jul. de 2012

Just purchased a new car. Sales folks were pretty good. But service people aren't friendly nor competent. I don't recommend bringing car here for service. Plus service department's customer waiting room if the worst I've ever seen.

hlee00

31 de ene. de 2012

A month ago I leased a new Audi A4 at Jack Daniel Audi Paramus. Prior to my visit,I was convinced i was going to buy a BMW 3 series with a great deal although i owned the same car. But thought i would test drive the Audi to have something to compare it to.I arrived at the dealership and was greeted by one of their sales people, Marie Sielski. Marie showed me around and gave me a lot of good info on the A4.I really liked the look of it but i wasn't totally convinced until I took one for a test drive. I spent an hour doing a test drive and asking questions. Marie was supper patient with me and at no time did i ever fell pressured to make a decision. I Knew what i wanted, so it didn't take too long to select the car. It took less then 20 for us to agree on my trade in value and the price of the new vehicle. I love my new car. Marie, Sam (General manager), and Arthur at Jack Daniel Audi Paramus really made me feel good about my purchase. They were very helpful and efficient but most importantly they really know how to treat their customers well. The whole purchasing experience was beyond expectation. I have purchased many cars over the years but this was by far the easiest and best experience i have ever had buying a new car. Many thanks to those who assisted me and are wonderful employees.Thanks again,Hanna Lee

stv849652

16 de ene. de 2012

This is an awesome dealership to work with. I went in to look at a used S4, and the whole team was friendly, professional, and courteous from start to finish. The sales team was super knowledgeable about the car, and were never once pushy about a purchase. I ended up buying a car from them, not just because the car was amazing, but because I felt like I could really trust the dealership as a whole. The team is wonderful to work with, especially Marie Sielski, they stayed open an extra hour on a Friday night, just to go over everything with me and make sure I didn't feel like I was being "rushed into a deal." I can't say enough good things about these guys!

DealerCritic1234

8 de ene. de 2012

Recently me and my family purchased a 2012 Q7 from Jack Daniels Audi. We were looking for a very specific color combination that consisted of white for the exterior and beige interior. We had gone/called multiple dealerships to find this Q7, that is when I called Tal at Jack Daniels Audi to inquire about two used Q7 that were a later model, both of which had the right coloring, but both were missing other things we wished to have such as the third row and GPS. Jack Daniels Audi later called back to inform me that they had a new Q7 coming into their inventory but it was Grey, they found a beige and white one that was going to another dealership and since both weren't sold to anyone yet, Jack Daniels Audi was able to coordinate a switch of the two Q7's. Tal let us know when it was gonna arrive and when to be there to pick it up. It so happened that Tal could not be there that day but he said that he would talk to Arthur to insure that we were well taken. When we arrived to the dealership we were greated by Arthur which began giving us a tour of the Q7 and explaining the cool features of the car to kill some time till my wife got to the dealership. Once she arrived Terence, Jack Daniels Financial Director, came out and took us into his office to do all the paper work. Once the paper work was finished we returned to Arthur so he could continue with the tour of the car and explain all the things we would need to know. Overall it was by far the best Audi service we have received.

shivan150

12 de sep. de 2011

I cannot say enough good things about my sales experience with a new A7 through Jack Daniels in Paramus. I just started my search for the vehicle and called up this dealership with some details on an offer I received from a competitor. Immediately Henry went to the bottom line and asked what I was looking for and what I was willing to pay.On the phone he found me cars in the area that had all the options I wanted and offered to setup an exchange at my asking price. The deal also included a trade-in which was generously appraised to the point I instantly felt I was getting a good deal. Within 24hrs the car was located and an exchange was in the works. They found me a car with a beautiful Havana Black color that typically adds $495 to the MSRP, but did not charge me for the color. Henry kept me updated through phone calls, emails and text messages through the whole process and was always available. He sent me copies of the order configuration and eventually a detailed break down of the numbers in this deal.Almost all the paperwork was done over fax and email. When I went to pick up the car most of the time was spent learning the great innovations in this car rather than negotiating or signing paperwork. It took all of 15 minutes to get the paperwork done and there was no pressure to sign onto dealer packages like tire protection etc. Another great surprise, is Albert, their cheif technical man at the dealership who is basically a walking encyclopedia of every current Audi Model. He gave me a concise but thorough introduction to the vehicle and along the way tweaked the factory settings to fully maximize the convenience of this car. Every questions was enthusiastically answered and more questions were encouraged. It was near closing time and I actually wished they were open longer so that I could learn more about this great car and its technology. Who ever wants to spend more time at a dealership? Thats just a reflection of their great service from sales to the manager. Looking forward to my next purchase with JD.

fiona

15 de jun. de 2011

When I was looking to purchase a pre-owned car, I was "yessed to death", we will buff this, we will compound that out, "no problem" this was what I heard over and over, like a broken record. When I picked up the car it was not buffed or compounded, I should have declined pick-up, the salesman Terry Axel promised me that he would make arrangements for me to leave the car and get a loaner while this service would be done. Well after a month of waiting and listening to Mr. "No-problem" I get a rushed job and a job that was done in a slapshod way. The work was not performed well. The car was supposed to be returned to be but was over an hour late, I was waiting outside in a parking lot for over an hour in which I questioned how he would be able to get the work done that quickly. Well I should have listened to my gut feeling,the work was not done well and I was late to my daughter's concert. The salesman had no regard for my time and after waiting a month another day would not have mattered. To top it off the salesman sent me nasty e-mails. Another blunder I have not received my registration yet, it has been 2 months!!! This is unheard of, the worse part is that they don't even offer an explanation of why this is so. Never go to Jack Daniels, bad customer service. I give them a .5

Johnny Dee

13 de may. de 2011

Just pick'd up my new S4 .Love the Car! The saleperson Marie S help me the with buy'n process, She is by far the best saleperson I every dealt with since I can remeber.I personal dislike pushy sales people she made me comfortable and relax while I was at the dealship and she Great! period. My overall experience was and is the best and would highly recommend this dealership and most of all Marie S as your saleperson. Thanks John D

jFinnegan

11 de feb. de 2011

I brought my vehicle in for a full maintenance Thursday afternoon because I seen they were offering a big coupon for Facebook members only, and I haven't been taking care of my car as well as I should have. I dealt with Freddy at service, and my car needed a lot of work since I don't do this regularly, so I would have to leave my vehicle there for the morning since I didn't want to drop it off today. They gave me a loaner Audi A6, which was actually nicer than my A4. I stopped in today at 8:30, and picked up my car no problem. The price was right for any dealer, and my car is running beautifully now.

jr0ck665

16 de dic. de 2010

I was looking at a few different dealer websites and seen that Jack Daniels Paramus Audi was advertising a new 2011 Audi A4 premium for only $299. I figured this was probably either a gutted out A4 with a very big downpayment or had some other catch behind it. I called the dealership over the weekend and was transferred to Spiro. He went over everything the car had in it and that the price was legitimate. I stopped into their showroom in Paramus on Rt 4 and met up with Spiro on Monday night after work. We looked at one of the $299 a month A4's and it was definitely a premium package. Spiro took me for a test drive up highway 208 and I couldn't believe how well the car handled and how much power it had behind it. I never doubted the Audi Quattro system, but until you actually get in an Audi and drive you don't realize just how good it is. When we got back to the dealership I knew that I wanted it if the price was really $299 a month. Sure enough, with the $3600 downpayment + taxes the price was right where it was advertised. I am so excited that I bought this car just in time for the holidays, and can't wait to test this baby out in the snow! Thank you Spiro, and thank you Jack Daniels Paramus!!!!

mwalno

7 de may. de 2010

BUY A CAR HERE from SPIRO Milliaressis - 201-796-8500 X1107, the service is excellent and the employees are even better!!! I was searching for a CPO Audi and was in NYC, so I reached out to many of the local dealerships. I had to call John (the Internet manager) twice, and he then connected me with Spiro. The car I was looking at on the web was SOLD, but he found another that met my requirements while I was on the phone, and told me he wanted to sell it tonight. I had heard that from many other dealerships and thought this was BS also, but it was not. We worked together to get to a fair price (Spiro started high and I started low) and let me know he had to get it approved. He did and called me right back, and made arrangements to pick me up at the subway stop by the George Washington Bridge. He drove me to the dealership, and showed me the car (there were probably 5 guys working on detailing it). It was clean, in good condition, and looked great. I test drove it, he showed me how everything worked, completed the paperwork, and I drove it back to Chicago.I really enjoyed spending time with Spiro, as I said he was fair and knowledgeable. He is also a funny person. Everyone I worked with at the dealership was GREAT, and I only wish I lived near by because I would definitely go here for service.Well done!!!

kev595

10 de mar. de 2005

i saw their ad online, call them to make sure the car wasn't sold. they told me the car was still available and even offer lower price than what they listed online. when i went in to test drive the car two days later, the was sold and they tried to sell me totally different car than what i was looking for. in overall experience, i would never go in here to buy a car.

BFisher244

6 de ago. de 2004

Overall a decent experience. <br><br>They took my piece of crap trade-in without a thorough inspection. The vehile was worth $8000 and needed about $3000 in work. They offered me $10,000 as a trade-in. They wouldn't budge much on the price of the car...but the fact thatthey were ubying a lemon more than compensated for that. <br><br>WhenI got my vehicle it "looked" like it was perfect. As time went on I found one of my doors sagging. Apparent it was damaged by the prior owner and repaired. I'm suprised the certification process did not come across this flaw. Cost $150 to fix at a local body shop. <br><br>I was given a temp plate when driving off the lot. The temp plate expires in 30 days. It took 40 days for me to get my new registration. <br><br>I've noticed some small quirks with my vehile which i have since brought to Audi of Fairfield for them to fix. Now the car is the way it should have beenin the 1st place.