John Stasik Iii

23 de nov. de 2015

Great service team. Ben and Dave make it a pleasure to get my vehicle serviced.

Ian

19 de nov. de 2015

They harass you with emails and never leave you alone. After trying multiple times to be left alone, i was finally met with a very unprofessional email stating that i should stop emailing them back. They are desperate for anyones business.

William Sheeley Jr

19 de nov. de 2015

The service department was great on keeping me informed about the progress of my truck and when it would be done.

Helen Bingaman

16 de nov. de 2015

The staff always greets me when I drive in the bay and the work is always excellent. I would recommend them to anyone.

B Kreider Iii

12 de nov. de 2015

great experience....nice room to wait while service completed

BlckdoutGMC

29 de oct. de 2015

I drove 2 hours to see a specific vehicle I saw online. I was under a time crunch that day and specifically went to look at the cars visual condition as far as scratches dents dings etc. Bern happened to be the sales consultant that came outside and initially got me the key. I was very straight forward and alerted him that I didn't have much time, but I was going to be purchasing a truck as soon as I found the right one. I asked that he check the best price with his manager and get back to me and I never heard anything back. Unfortunate for them, but I am glad I found out how they treat their customers so I could move on. I gave it one more shot by doing a contact inquiring and still never heard from anyone. Must be nice to be in a position where you really don't need someone's business!! I certainly hope that's what it is and just not how they treat everyone. I could never confidently recommend this dealership or salesman.

Wanda Noll

28 de oct. de 2015

Since I had owned my Honda CRV since 1998, buying a new car was a huge event for me. After seeing the classic styling of the new Buick's on television multiple times, I decided to go and "just take a look". Little did I know that I would immediately fall in love with the Buick Encore. Everyone was so nice and respectful, from Bill, my salesman, to the new car manager and your finance guru! The experience was flawless and so easy, and quite frankly I had dreaded the thought of buying a new car. Thank you for a most delightful experience.

Disappointed

13 de oct. de 2015

Can only diagnose one problem at a time and have to check with GM. Said problem would positively be fixed and wasn't. We had to contact GM and get their help. Still working on resolving a large charge that didn't fix anything. Just looking to rip you off. Don't deal with them. Go elsewhere!!!

Susan Stoner

12 de oct. de 2015

I have been a customer for 5 years now and have always been treated with kindness and respect and that's hard to find in companies anymore. You have a great team!

G Lindenmuth

9 de oct. de 2015

excellent maintenance department - honest, respectfull, and very helpful; one of the main reasons I bought a second enclave was due to this maintenance department.

Thomas Hess

8 de oct. de 2015

I can?t say enough about the entire dealership. Kurt Ziemer, Missy Weiman Danielle Alley are the best, they went above and beyond my expectations in helping me purchase my new vehicle. Other dealerships could take lessons from them on how to treat a customer. This was the second vehicle I purchased from Jack Giambalvo Buick GMC and I will definitely be back when I?m in the market for my next vehicle.

Theresa Fenstermacher

3 de oct. de 2015

I am very grateful to the team at Jack Giambalvo, especially the salesman, Lance Sease, and the general manager, Joel Crews, and the service department who I have used for my two previous cars that I purchased there. they were extremely thorough, patient and respectful through my entire recent car purchase. I really cannot put in words what a wonderful experience it was purchasing my last three cars at Giambalvo.

Joe Buckingham

3 de oct. de 2015

Great experience!!!!!When I need to service my Buick it is always a pleasure to visit your service dept

David Simpson

22 de sep. de 2015

GREAT JOB TIMELY DONE GREAT WAITING AREA AND PERSONNEL

Elaine Willman

22 de sep. de 2015

Above and beyond service to find parts, get the job done and keep me on the road with a loaner. Kept me in the loop on repairs and even suggested contacting insurance which I hadn't thought of. Thanks to diligent work and nice folks, what started out bad ended well.

Janet Fuller

22 de sep. de 2015

We were very pleased with our exerience at the dealership. Bern and Missy know how to get the job done!

Terry Yeager

19 de sep. de 2015

I have been dealing with you for many years and have bought or leased at least six cars from you. Your employees are always friendly and helpful. Your service department has been great.

Herman Rayne

17 de sep. de 2015

We arrived just before the scheduled appointment at 9am. This is our second vehicle purchased through Jack Giambalvo, despite the unfortunate transmission disintegating on our 2006 GMC Envoy SLT at 77,000. We have found the salesmanship on the purchase of our vehicles, service of our two vehicles to be timely, reasonable pricing and excellent warranty service.Thank you!H. Frank Rayne

April Sharp

14 de sep. de 2015

I am so glad I chose your dealership to purchase my new car. Everyone was super nice and so helpful from the time I walked in the door until I drive off the lot!!! Thank you to all involved....especially Bill, he's the best salesman I've ever....way to go Bill!!! I would definitely recommend you guys to anyone looking for a new or used car....thank you again.

Joseph Bird

9 de sep. de 2015

I've always had a great experience. Very helpful employees.

Jessie Fishel

2 de sep. de 2015

They were polite and courteous. I would consider buyung from them again

Ryan Mcgeehan

27 de ago. de 2015

They did a great job giving us multiple options to make sure we are getting the best deal on our new vehicle.

Paul Wagner

22 de ago. de 2015

I thought the service was excellent but I'm sorry, for a poor guy like me I think your prices are just a little too high for me to keep using you. Although I would recommend your service department I don't believe I will be using it again.

Charlene Fitzgerald

12 de ago. de 2015

This is our third GMC Sierra and we would highly recommend working with Joel Crews. Luckily, we were able to find out what dealership he went to since we bought two previous GMC trucks from him. We go out of our way to travel from CT to PA for the customer experience we receive from Joel. I was also very impressed with the Sales Manager as well as the facility. We will definitely be back when I need a new vehicle for myself.

Kathleen Brendlinger-yurkow

6 de ago. de 2015

Everyone at Jack Giambalvo was very nice. I have always trusted the service center, especially Ben, to take care of my car. My new Buick is amazing!! I am still learning all the features on it but my tutorial with Bern was very helpful.

Guy Houghtaling

30 de jul. de 2015

Always professional providing excellent service each time I have been to the dealership for service.

Ronald Mackley

29 de jul. de 2015

Very helpful -----------------------------------------------

Laurie Pittman

29 de jul. de 2015

The waiting room offers television making the waiting a pleasure. The service is excellent and the mechanics are polite. For the first time, I had to wait a couple of hours. Usually my car is serviced in a half an hour. As a result of the longer wait, the mechanic shaved $30 off of my bill and informed me my next oil change would be free! The service is always with the customer in mind! If you are looking for a lovely car, I highly recommend the Buick Verano!

Elaine Adams

17 de jul. de 2015

Excellent rapport with Salesman, Lance Sease, service department does all maintenance with speed n correctness, keep up the good work

Paul Wagner

16 de jul. de 2015

Very pleased with the service I received. Not much to say about an oil change and lube but as I said I'm very pleased. I will be contacting the service department again soon to schedule my next service.

Terry Myers

13 de jul. de 2015

Everything went very smoothly. Transportation was timely. I received a phone call regarding work needed done to pass inspection. Estimate was accurate and reasonable. Work completed in a timely fashion. Interaction was professional and courteous.

IMJEFFDAMN

30 de jun. de 2015

I went to Jack Giambalvo on a very rainy Saturday and ask the salesman Bern Little to please skip the haggle and let's get to the bottom line! He and Missy in financing did just that!! After my vehicle was appraised, we were able to settle on a price for the new/used vehicle. Because I live in Maryland I had to wait until Monday for the vehicle to be Maryland State inspected, which it was, and my wife, son and myself accepted delivery Monday evening, no issues!! I would recommend this dealership to anyone and am very glad I found the vehicle online at this location. JDH

L Sauer

26 de jun. de 2015

The reason we went to Giambalvo was because of the General Manager, Joel Crews. He has always been honest and did everything he could to make our purchase as simple as possible. We would recommend and have recommended this dealership to our friends and family.

GMCSUX

26 de jun. de 2015

Customer satisfaction means nothing to the service dept. The lack of ability to diagnose a problem and pass it off as "within manufacturer specifications" is the way they operate. I though I was buying a better engineered vehicle in GMC but they are not worth it. Steer clear of the brand and steer clear of this dealership.They fired the last service manager and I'm assuming the next will go down in flames as well.

Patricia Bullock

8 de jun. de 2015

I was extremely pleased with my experience at your dealership. I am leasing a 2015 Buick Enclave. It is a beautiful SUV and I couldn't be more happier!!

Joseph Newberger

7 de jun. de 2015

A week or so ago, while driving near D.C.,I picked up a ten inch jack hammer chisel which punched clear thru my passenger side rear tire. AAA came and plugged the tire with quick service which got me back on my way to DC and able to return home again ... but something was wrong.(There was a chisel still inside my tire!) (even though until Jack Giambalvo extracted it, I did not know it was a chisel, only that something fairly big was in there) ... so I made an appointment to have the tire inspected for safety and to remove whatever was obviously still inside the tire. As luck would have it, the tire was found to be unsafe since cord was cut and the insides were chewed up by a chisel floundering around. It breaks my heart to have to replace a tire after less than 4,000 miles, but I have complete confidence now that I'm back on the road without a chisel flopping around. No one has any business driving at highway speeds with unsafe equipment.

Elaine Willman

6 de jun. de 2015

Prompt, efficient and thorough as always. As a woman, it's important to know your opinion and concerns about your vehicle are taken seriously and taken care of.

Wendy Smeltzer

3 de jun. de 2015

Everyone was friendly and knowledgeable. Ive never owned a Buick, so I am thrilled that your people made it possible for me to buy the most beautiful vehicle I have ever owned. Hope the rest of my experience with the dealership is as great as the purchasing was. I would highly recommend your dealership to family and friends! Peace.

Carol Galloway

30 de may. de 2015

Always feel the service department is honest and efficient with me.

Charles Walker

23 de may. de 2015

Bern and Joel were some of the very best people to deal with in the car business.

Phillip Jeanmenne

1 de may. de 2015

have an older 2010 Yukon Denali, went in for an oil change only.. they found a sway bar broken and replaced it. They showed me the broken part, and bagged it for me. They washed my truck and even took off the huge yellow paint smudge I had on my rear fender from an accident with a parking lot pole.. That huge paint smudge was on my truck for 2 years.. all this for a little over $100.. Wow. My truck looks brand new and I would have paid $100 just to get rid of that paint smudge. Thank you Jack Giambolvo

Gina Nell

1 de may. de 2015

My car had to be towed Friday evening because it would not start. I thought I would be without a vehicle until Monday. To my surprise my car was finished by 1000 AM that Saturday morning. I was very pleased.

Paul Campbell

24 de abr. de 2015

Courteous, fast service. Clean neat facilities. Timely, quality, above average.Rather have original dealer than independent for service.

Laurie Pittman

21 de abr. de 2015

I never wait long when my car is getting a service, and the personnel from mechanic to receptionist are polite!

Susan Stoner

13 de abr. de 2015

I have always been taking care of with the upmost respect and attention to detail. The customer service in the Service Department is superb. Kudos to Jack Giambalvo and staff!

Tyler Bowles

8 de abr. de 2015

Everyone was so helpful and went out of their way to help us out.

Barry W. Still

4 de abr. de 2015

Friendly service on time, I love my diesel truck. Maybe I'll get 3500 single wheel diesel truck later.

Eric Leese

2 de abr. de 2015

Have been a customer last 12 years. Always friendly and courteous! I believe any work they have performed on my vehicle was performed with quality.

John Stasik Iii

1 de abr. de 2015

Have all my vehicles serviced here. Will not go anywhere else!

Jim Sevick

19 de mar. de 2015

My wife and I bought two new vehicles from Jack Giambalvo Buick/GMC: a 2015 Buick Enclave and a 2015 GMC Sierra 1500. The purchase was initiated due to the breakdown of our other brand vehicle which left me stranded on the side of the road. Everyone from the top down was courteous, professional, well-informed and very hospitable. All of our questions and concerns were answered. We were given very fair prices on our trade-ins and were offered very fair prices on our new vehicles. Additionally, we secured very favorable financing terms through this great Family-Owned Dealership!

Stephanie Astley

18 de mar. de 2015

Buying a car for the first time in 10 years, Jack Giambalvo dealership was top notch and just a wonderful experience for me and my family! The entire staff was helpful and knowledgeable and just made the process so easy!

Laurie Pittman

27 de feb. de 2015

Inspection, oil change and rotating of tires took approximately 30 minutes! The lounge area is comfortable and the service is great!

Erik Weiss

26 de feb. de 2015

I have been a customer for about 1 year now our family has purchased 5 vehicles. We have been treated great from sales to service. I am looking forward to a long time relationship.

Jeffrey Kluyber

21 de feb. de 2015

My issued occurred shortly after my warranty expired, the Giambalvo team led by Joe Kuhn went out of there way to get the problem covered under warranty also kudos to Dave and Ben for the extra effort. Thank You

Joseph Boyde

18 de feb. de 2015

Service was excellent. Very good experience . I would recommend to a friend. Did not over pressure me into buying a car. Very friendly. Very informative.

Joyce Blessing

18 de feb. de 2015

Salesman was very knowledgeable, helped me in every way possible, was not at all pushy. Gave me great price, and great rebates. Very pleased with all around service. Everyone there is kind, courteous, and so helpful and takes time to explain things.

David English

13 de feb. de 2015

Very helpful and motivated staff..Our salesperson, Bern Little, was outstanding.. He provided answerss to our questions, located our vehicle at another dealer, and made sure that the features we wanted were part of the vehicle.. At delivery, he spent 2+ hours going over each feature,including setting up ON Star and our phone..He is a true asset to your dealership..

Krystle Krebs

23 de ene. de 2015

Bob Mailman was great to work with. He helped me get what I wanted without sacrificing my budget. He also knew I was on a time crunch and made everything as smooth as possible so I could make it to my sons Christmas program. Thank you Bob, and Jack Giambolvo!!

North Industrial North Industrial

21 de ene. de 2015

Service was excellent and very timely. This is a sales car for our company and Jack Giambalvo minimizes the downtime of our company vehicles.

Michael Witta

19 de ene. de 2015

Mick was very nice to me. I only had a lube and oil change done but I did have some specific requests and Mick handled them appropriately.

Jay Markey

17 de ene. de 2015

The service was excellent and the cost was lower than expected.

John Sette

7 de ene. de 2015

Very friendly and accomodating. We are repeat customers. You have the very best service department in town. It's the reason we returned. The salesman gave us his full attention. We were given a good deal without a lot of bargining back and forth. The car was ready sooner than expected - that was a nice surprise. The salesman was very good at going over all the features of the car. We will be dealing with this dealership for a very long time. A very sincere thanks to all who helped us. John A. Sette

James Phipps

27 de dic. de 2014

Great staff & Giambalvo's Service Dept.Friendly & very helpfulWould highly recommend

GUY HOUGHTALING

18 de dic. de 2014

Always professional and courtious. I've haven't yet walked away from their service department not completely satisfied.

cg009

9 de dic. de 2014

My wife and I were browsing for a GMC Terrain and decided to drop by Jack Giambalvo on a wet, rainy, cold day. But that didnt matter to Bern (Bernard Little), he was ready and willing to assist us no matter what. We walked into GMC not knowing anything about the vehicles, service, offers, warranties, and company, but walked out of there full of knowledge and understanding thanks to Bern. He was a great salesman and took really good care of us. We ultimately decided not go with GMC, for reasons outside of Berns control, it was simply a vehicle decision for us. But Bern deserves high marks.

GUY HOUGHTALING

4 de dic. de 2014

always professional and attentive to customer wants/needs.

Larry Hilferding

3 de dic. de 2014

after talking to your sales person they realized what i was looking for and had what i was looking for in stock,excellent experience

Jeffery Long

26 de nov. de 2014

Everyone was extremely friendly and did not put any pressure on me to but there car

John

25 de nov. de 2014

Had a great experience with this dealer. Purchased a Certified vehicle at a GREAT price. Helped me through the steps and because they are a dealer I can have my warranty honored at ANY dealership in the US. Would highly recommend the dealership.

Warren Rubin

24 de nov. de 2014

I have been purchasing vehicles for almost 50 years and Giambalvo GMC exemplifies the highest standard that I have encountered in any of my purchases. Not only were they outstanding,they kept open the lines of communication from the initial placing the order for my 2015 Yukon Denali XL until the delivery of my Denali. One phrase describes Giambalvo GMC:"Completely professional".

Randall Witt

24 de nov. de 2014

Sales and service personnel are all very friendly and professional. I like being able to schedule an appointment on line and then have my truck serviced at the scheduled time.

Michael Witta

19 de nov. de 2014

My experiences with Giambalvo Service Dept. has been good. However, I have come to realize that Buicks parts and the labor cost to fix my Buick are too expensive. I have invested so much in my Buick over the last year or so it is insane. With this in mind, I am forced to keep the vehicle longer than I anticipated. When I purchase another vehicle it will not be a Buick because of the upkeep.

Barry W. Still

14 de nov. de 2014

Service was promp and professional. 11111111111111111111

Joe Buckingham

13 de nov. de 2014

My service experience could not have been any better!!!!

Bill Brander

10 de nov. de 2014

I pulled up to the showroom and before I was out of my Traverse, there was Lance shaking my hand and asking how he could help me. I am friends with John Giambalvo. I coached his son on the York Catholic High School Golf Team. I talked with him during golf season about trading my Traverse and Mustang Convertible. He said I should come and see him. John showed up at Dealership as Lance and I were deciding which Buick LaCrosse I wanted to buy. I told John after i had my car for one day that I felt like I made a new friend ( Lance)and that I loved my 2014 LaCrosse.

Natalie Fleming

3 de nov. de 2014

Came in for an oil change and was a little early. You took me early and I was out of there within 1/2 hour. Also asked about a nail I had gotten in my tire on a trip. Was advised that I did not have run flat tires, but I would have been ok for a short while anyway. I do have low profile tires. I could have ruined the rim if I had driven very far. Everything I suspected was confirmed. Thanks for the information! Very efficient and professional.Natalie

Joseph Gabriel

3 de nov. de 2014

Kurt was a very good and knew the truck and its options,Ken was equally great.

Evelina Rossetti

30 de oct. de 2014

had an easy, no conflict, experienceI had a question and was promptly answered to my satisfaction.

Daniel Kennedy

30 de oct. de 2014

I continue to be very happy with the Giambalvo Buick team! We had a great experience with Lance as our sales rep and we continue to have great experience with service team! I would certainly recommend Giambalvo Buick to anyone looking for a vehicle.

Richard Contres

1 de oct. de 2014

I had a very satisfying experience for the service on my Verano. In and out in a very short period of time.Thank you

Jeff Kluyber

1 de oct. de 2014

They were able to fit me in a very short notice, Mick was very helpful

William Sheeley Jr

23 de sep. de 2014

I called about a flat tire and they told me if I could have it in within the half hour I got there within a half hour they took the truck in a soon as I got there and they had it back to me within an hour it was really great service since it was late in the afternoon and I needed it for work the next day

Tracy Fidler

23 de sep. de 2014

Everyone was very friendly and courteous. Inspection was done quickly and was free. Vehicle was good for inspection so overall, very happy visit

Stouffer's

18 de sep. de 2014

We just bought our 2nd car from Lance and the process could not have been easier. He showed us exactly what we were looking for and when it was not in stock, he located the perfect match and got it shipped immediately. Prompt phone updates to let us know how things were proceeding and just to verify every item of interest was included. When the car was delivered, he was very thorough in showing every detail of the vehicle. Helped us connect our phones and familiarized us with the new Intellilink system before we drove off. We would recommend Lance to any family or friends interested in a new vehicle.

Daniel Kennedy

18 de sep. de 2014

The Giambalvo team makes it very easy to get service done no matter how big or small the job is... great job!

Sharon Scurfield

15 de sep. de 2014

I am always treated with respect and consideration and my vehicle was promptly serviced including correcting a recall concerning the turn signal.

Pabowhunter59

24 de ago. de 2014

Management and Sales staff courteous. No high pressure sales here. This was my second purchase at this dealership, I'd highly recommend.

Ken Bair

19 de ago. de 2014

I would recommend this dealer to any one ,we could have not been treated better

JWHEELER32

31 de jul. de 2014

Had an awesome, and pleasant experience with buying my 2014 Verano! Kurt, Joel, and Missy thank you for all your help. You earned a customer for life!

SMcolonel911

20 de jul. de 2014

The staff is friendly, helpful and courteous. I like the fact that no one is pressuring you to buy a car. My experience at Jack Giambalvo has been great and memorable. My wife and I Thank you.

Amanda

18 de jul. de 2014

I have been researching and "building" my GMC Terrain online for about 6 months now and decided to finally trade in my car and get the vehicle I've been obsessing over! And I LOVE it. I was prepared to leave with a base model and no frills, simply to keep my payment where I wanted it and ended up with so much more. I was greeted immediately once inside and within a few minutes was behind the wheel for a test drive. Friendly, fast and respectful service by Bob Mailman and his team. My experience was nothing like others I've had when buying a car. An offer was made within a few dollars of my budget on an even better model with several upgrades. I am very pleased with my purchase and entire experience. I would absolutely recommend this dealership!

southerncreed

17 de jul. de 2014

I purchased a 2010 Buick Lacrosse here and love it. The salesman Kurt Ziemer was awesome . They got me in the car I wanted and price I wanted. With internet these days I could shop around and they had the best prices I could find. I would recommend this dealership to anyone.

NWSEIRRA

10 de jun. de 2014

As a first time buyer of a GMC product, I am very impressed with the care and costumer service that the dealership has shown during my purchase and post purchase. I would recommend the dealer to anyone looking to purchase a new or pre-owned vehicle. The dealer has expressed many times the need for 100% satisfaction. Any issue that I have had have been corrected to my satisfaction.

Richard Orbock

21 de may. de 2014

We went looking for a new Terrain came to Jack Giambalvo to look found a few selected one we liked. said we would come back next day things came up had to wait a few day. Never called and pushed about coming in to make a deal liked that. Will come back for next vehicle. Will be back for service.

Dan and Jen

29 de abr. de 2014

They have always done a fabulous jobs and gotten us in on short notice. Customer service is top notch.

Laurie S

25 de abr. de 2014

I've owned my 2012 Buick Verano for 1 1/2 years, and love the smooth ride. In addition, I just had the car inspected and maintained. The service was quick (1/2 hour), and I paid nothing for it! I love Jack Giambalvo!

George Hatchard

15 de abr. de 2014

Jack Giambalvo always is very responsive to my calls and attentive to my service needs. They never fail to make me extremely satisfied.

Ron E.

18 de feb. de 2014

Bill and Lita were great to work with and took care of all my needs

twuble33

1 de oct. de 2013

I went to Jack Giambalvo today ONLY because we got an email advertising an End of Summer Selloff.It GUARANTEED trade-in values according to the year of the vehicle. Sounded good. I even called ahead to confirm that these trade in prices were accurate. After I got there I found out THEY WERE NOT. FALSE ADVERTISING for sure.What a waste of my time.DO NOT SHOP FOR A VEHICLE HERE

npburns08

10 de may. de 2013

My husband and I were looking for a reasonably priced mini van to accommodate our growing family when we came across Jack Giambalvo's website. We are a one income household on a budget, and we wanted to stay within it without feeling pressured to spend more. Because we are new to the York area, we were doubtful of finding a reputable dealership, but once we started working with Lance we knew we had come to the right place. Lance did ALL of the footwork for us and we found him to be friendly, straight forward and not assertive at all! He gave us time to talk together as a couple and did not rush the process. He was knowledgeable about the vehicle, educated about the warranty, and answered all of our questions without the typical run around you find in dealerships.Lance did exactly what he said he would, gave us the price we were asking, and sent us on our way. The General sales manager Joel was great as well. Again, he gave us the numbers we were looking for, and didn't try to pull the usual tricks you expect from a sales person.The environment in the dealership was clean, friendly and inviting, and there seemed to be a mutual respect among the sales team which was nice to see. Last but not least, as a woman I also found it refreshing to deal with a sales team who treated me with respect, and did not dismiss my opinions or questions because I was " a girl."All in all it was a fantastic buying experience, and we look forward to working with the sales team at Jack Giambalvo's in the near future. Thanks again Lance, you were a true professional!

jesseroo

21 de mar. de 2013

Let me preface this by saying I purchased my first vehicle from Jack Giambalvo almost 4 years ago and had a great experience, notice I say had. I bought my vehicle from them in February. We were lucky enough to be able to pay cash at the time. I bought my 62 year old father in law this vehicle a beautiful (So we thought) 04 Ford truck sitting proudly in the front row. My father in law was in love at first site and didn't want to test drive it. The sales manager tells us the checklist is done and we felt no need to check it over. We got it home that same night and my husband noted a larger than silver dollar sized hole in the body by the truck bed, I called immediately giving them the benefit of the doubt, at which time they said they would take care of it. 3 weeks went by with the run around on how to get it fixed and who was going to fix it. I had to speak to the VP who told me sometimes that is part of buying a used car and that is "Common in older vehicles" and was shocked the sales manager would have offered a fix. Finally the fix was provided for the hole (which was poor because they paint was already chipping) we took it to their body shop who had it for 4 days (without offering a loaner vehicle) and when we picked it up the job was terrible. My husband took it to the dealership and showed it to the sales manager, who arranged the whole thing and by the way told the body shop not to fix it properly, said it was fine. I am shocked that I would have to fine tooth comb a vehicle and there is no disclosure. These people that run, sell and manage this dealership are sneaky, don't trust a word they say!!!!!!!

dcover822

11 de jul. de 2012

I work for a company the is a GM supplier, so I knew that I would get a great deal from any dealership that sells General Motors cars.I bought a car from Bill Gibson at Jack Giambalvo Buick/GMC 4 years ago and was so pleased with the experience, that I didn't even consider any other brands. I was determined to buy a car from Bill, so I limited my choices to the brands he sold, which were Buick and GMC.I had experienced a job loss since my last purchase, so my credit wasn't as clean as it was the last time. Bill and the finance team made the process extremely pleasant. I didn't think I would qualify for a new car loan, and was considering buying a beat up used car, but the Giambalvo team made everything work out for me.I plan to see them again, when I need to replace my next car.

mdnck

5 de sep. de 2011

great car buying experience, very friendly, easy to work with, no high-pressure sales, everything went very smoothly, nice car with low mileage at a reasonable price

Judy Heuer

10 de jul. de 2011

Very friendly atmosphere. Lance was great, and wow, they didn't take forever to make a deal, the time actually passed very fast. Even with the financial lady Lita - - wonderful experience.Judy Heuer

bowhunt3c

30 de jun. de 2011

I returned to this dealership to buy another truck because my experence here has been second to none in the past. I'm happy to say things have not changed, this dealer really cares...There service department is the best around and are always willing to help even if a repair is out of warranty they will do their best to make it right without charge. I worked for the first time with Daryl Martin as my sales rep and even with him being new there he was very helpfull and I fell got me the best deal for my trade as well as lowering the purchas price of my new GMC 1500 SLT. I would reccomend him as well as this dealer to everyone wanting a good deal and a great experience at truck buying.Thanks!

mlark4

12 de jun. de 2011

My husband and I agree this is the best car buying experience we have ever had. We called about the vehicle we wanted to see, and it as parked right out front when we got there. Our salesman was never pushy, and we felt like he helped us get the best vehicle possible. We would both highly recommend Jack Giambalvo and plan to do our car shopping there in the future.

Sparkles0687

31 de may. de 2011

Our overall experience with Jack Giambalvo Buick GMC was good. We traded in a 2008 Chevrolet Cobalt LS, for a 2008 Honda Civic EX. Our sales consultant was Donald Cranston. He was very helpful and professional. We brought along some friends who knew a little more about cars to check out the Civic for us, and Donald treated them with the same respect as if they were buyers as well. The entire process was made easy to understand, and all of the employess we dealt with were friendly. It is for those reasons that we have given ratings of 5 for all but the price. We were able to negotiate an extra $500 for our trade-in, which was nice. The price was very competitive for everything we'd seen in the York, PA area. We only gave a rating of 4 for price, because there were a few comparable Civics within 50-75 miles listed a little bit cheaper according to autotrader.com from other dealerships. For the local market though, Jack Giambalvo was very competitive. We would recommend this dealer, and specifically Donald Cranston.

sharpshooter

18 de may. de 2011

WOW...I'm the new owner of a 2011 Buick LaCrosse SDN AWD! From the very beginning to the final signing of the papers, our experience was awesome. Daryl and Ray were attentive to what we wanted in a vehicle. Never overpowering their position, but knowledgeable. John came through for us in the negotiation. He didn't down play the vehicle I was trading in, which made me feel comfortable. Lita was the final answer to our sale. She took care of the paper work, etc., with ease. The entire team is wonderful and professional. No one will appreciate this Buick LaCrosse more than me:) Thanks to all of you.

jshifflet23

27 de abr. de 2011

The salesperson was friendly, but not overbearing. I had a lot of questions, and Daryl supplied honest information. For those questions he did not immediately know the answer to, he got back to me in a timely manner with the answers I needed. No high-pressure sales (a plus!). Overall, a very good experience. Thanks, Daryl!

aflood3

27 de abr. de 2011

My wife and I found drove up from Marlyand to check out a used Nissan Quest. We were greeted by John Saum and Daryl Martin helped us with the sale. The customer service was excellent from start to finish. The one thing that stood out the most was honesty. Dealerships usually are not known for this. But, those guys are hard working, honest men with the customers best interest at hand. The price was right and the staff was friendly. If youre in the market for a new or used car go to Jack Giambalvo Buick GMC.

efbrunk

27 de abr. de 2011

Jack Giambalvo is a local dealer with whom I have now experienced purchase and maintenance of three vehicles. A mazda 626 ( 180000 plus miles) when it finally died ) and a Pontiac Grand Prix (124000 miles which I continue to drive and in spite of relatively high miles---still looks good and runs " great ". This experience spans a period of thirty ( 30 ) years and is a tribute to the excellent and professional maintenance and service approach of Jack Giambalvo.I have most recently added to my "( fleet ) a new Lucerne and fully expect the same result(s).On the sales side ---excellent experience. Don Cranston---knowledgable and professional. And not " pushy "!!! And when you condider all the vehicles offered with all the " bells and whistles " involved his experience came to the surface when telling my wife and me all the important " features " on our new Lucerne.We are looking forward to many continuing years with Jack Giambalvo.Regards-----Earl Brunk ( proud owner of a new Lucerne )

Tracy0198

27 de mar. de 2009

Action Al truly made the buying experience a pleasure, not only did he make the atmosphere non hassle and low pressure, but he actually stuck to his original numbers, which is refreshing to say the least.If the dealerships service and parts departments can MEET the levels that you have set for them, then I believe you'll have a customer for life!