Adrianne

28 de jun. de 2016

Scheduling was made easy and gray phone skills. Really appreciated the ride to work and for pickup to keep me productive

Rebecca Larsen

24 de jun. de 2016

I live out of town and they always accommodate me whenever I need service when I am in town. They even stayed late to compete the work so I could get my service completed over the weekend.

Nicole

21 de jun. de 2016

Shinee and Raheem were so helpful addressing and ensuring that the noise in my leather seats and my tires were fixed. I appreciate their diligence!

Paramjit gill

7 de jun. de 2016

I bought Range Rover Evoque, experience was awesome and stressfree, sales person Rachel was very nice and friendly and helped us to made this transaction as smooth as possible ,

Oliver Pedersen

31 de may. de 2016

Really excellent care and attention to detail. Everyone was so personable and showed genuine interest in providing a great experience.

Adam T.

31 de may. de 2016

Working with Austin and Dmitri was so easy! Our new LR4 purchase couldn't have been smoother and we are so happy! No reason to shop elsewhere. Huge selection, best price and outstanding service.

Tom

29 de may. de 2016

We had plans to purchase a new car in the next 3-6 months. This car turned out to be just what we were looking for. The dealer made us a good, fair offer that we couldn't pass up. So far, the car is outstanding.

Beverly Gray

29 de may. de 2016

I dropped my car off for a repair and was treated very nice. I was given a loaner so I wouldn't have to wait for a few hours for my vehicle.

Susan Jia

24 de may. de 2016

Best service and best inviorment, I'd love to go there!

George

13 de may. de 2016

Robin in service department was excellent. My vehicle was finished correctly and right on schedule.

Shirley Gilford

13 de may. de 2016

I was able to wait until my car had the L front turn signal light was replaced which took place in a very timely manner.Robin Myers, Service Advisor was very helpful

swatpromike

29 de mar. de 2016

Rachel helped me a couple years ago with my Range Rover Full Sized at the Lynnwood store. Now that the kids are out of the house, I was able to get myself a new toy. I found out that she has moved to the Bellevue store so I decided to come, and in about less than 1 hour, before I even knew it, I was driving my new F-Type R home. This has been one of the best buying experiences I have had.

Happy Customer

10 de feb. de 2016

We recently purchased a new Range Rover from Lila in Bellevue and could not have been more pleased with our experience. Lila was very knowledgable about her product and was a delight to deal with. Would highly recommend Lila to anyone who asks and will most definitely purchase our next Rover from her.

Evan

13 de ene. de 2016

I bought a new 2016 Evoque from this dealer. The sales representative Randy was helpful. I am appreciating him help me get maximal discounts. He was patient enough for my little concerns. On the whole, it was a great purchasing experience.

V790896

7 de ene. de 2016

Deny and team were excellent to work with. Made the buying experience easy and enjoyable.. I was impressed with the way everyone worked as a team. Thanks Cliff

Sourcebank

1 de ene. de 2016

Came in over 2 months ago. Terry took me out for a drive. She was very knowledgeable w/ a great service oriented attitude. And although I wasn't quite ready yet to make a deal. I'm bringing in my friend from CA in Jan who is ready to buy! See you then, Terry!

Byrd

1 de ene. de 2016

I have never been in a Range Rover and came into the Bellevue dealership after seeing an Evogue in the Bellevue Square Mal praking garage. Terry DeJohnette took on a test drive and the drive was great! She told me that she was new to the sales team but was able to answer my questions. The car was anazing and I got it on a. lease.

Alex94040

31 de dic. de 2015

We had a great experience leasing our new Range Rover Evoque here. The sales guy, Deny, was extremely helpful - showed us everything there is to know about the car and answered all of our questions. I'm also happy with the deal that we got here - after some back-and-forth, they offered the best deal in the area.

Dee

31 de dic. de 2015

I was very pleased with Terri she went the extra mile to help me with a car that was best suited for me. I love my Lexus

Emilybuchwalter

31 de dic. de 2015

Deny's help in leasing our new Discovery was first rate! I would recommend him highly! He is an old school gentleman. He was very familiar with vehicle and helped set everything up.

Shami

31 de dic. de 2015

I have been working with Deny and I have to say it's been a great experience. He is extremely knowledgeable and a pleasure to work with.

DocT

31 de dic. de 2015

My wife and went to the dealer to review/ purchase a Range Rover...Deny was fantastic! Friendly, Knowledgable, patient, engaging and honest! All around great guy with all the characteristics you want in a sales person! Thanks Deny! See you soon.

Ackman

31 de dic. de 2015

Deny was great to work with. He was familiar with the used Porsche that we were interested in and very personable. He kept in touch without being pushy and also patiently showed the car to my wife and son. He was helpful in negotiations and we feel that we purchased a quality car for a fair price. Thanks!

Seattle Santa

31 de dic. de 2015

Appreciated the extra effort on behalf of the Sales Exec to travel to my home to provide family member a tutorial on a new RR Sport Xmas gift. The entire team helped me present a gift of the car with over-sized ribbon and all. It made the process of receiving/delivering the new vehicle less of a challenge given all the bells & whistles of the model. Very professional, polished and easy to conduct business. Highly Recommend & would return.

Disco

31 de dic. de 2015

Everyone at the dealership was kind and professional, but we were most impressed with our salesperson, Deny Lie. Deny was very courteous and knowledgeable about the LR4, along with the other vehicles we were considering. Without ever being pushy or "salesy," Deny guided us through our purchase decision. His candor and humor made the experience fun. No stress at all! I'd recommend any of my friends to Deny and Land Rover of Bellevue.

seamaysan

31 de dic. de 2015

Came into the dealership looking at either an Evoque or a Discovery and ended up coming back the next day to purchase the Evoque. Deny, our salesperson was patient, friendly, and knowledgeable throughout the sales process and even post-sales with questions. Highly recommended!

Hammond Family

31 de dic. de 2015

The dealership has provided great service every time we come in. After the sales process they have continued to help me with my needs. Thank you.

Emina

25 de dic. de 2015

We are so happy with our new Range Rover! The staff at Bellevue Range Rover was friendly, curteous, and very helpful. We purchased a certified vehicle, and it truly is in excellent condition.

xiaodidi

11 de dic. de 2015

I recently purchased a used 2011 Mini Cooper Countryman from Jaguar Land Rover Bellevue and have had such an awful experience with the vehicle.The first day I owned the car, I noticed the speedometer on the car was not synced with the digital speedometer of the car. The digital speedometer of the car was ten mph off from what the analog speedometer on the center console of the car read. I immediately called the dealership, in which their sales rep. said he would get back with me the following week. As the digital speedometer was correct, I thought okay, no problem, I'll wait for your call. Fast forward to a month later, and over five different phone calls with no resolution when I am driving down the road and the entire computer system of the car shuts down and reboots. In between that month of waiting, I took the car to the Mini dealership (who are incompetent themselves) and they had no idea how the readouts were incorrect and wanted to charge me $360 in labor in order to open up the unit and inspect it. After the car reboots, I get about ten miles down the road and the clutch goes out on the car (which I also inquired about in the service inspection I did with Mini after I purchased the car). Mini says that these two occurrences were simply coincidental. First, the clutch needed replaced ($3600) and the champ navigation system on the car had overheated, causing the electrical failure. (After research, the Champ navigation system is simply the radio navigation system located under the speedometer). After this unfortunate event, and without a mode of transportation on a vehicle I just paid $21,000 for, the sales manager, Micheal, finally gets back to me about the car. All the dealership could do was to provide me the phone number of the original business, Northwest Motors Limited, that changed out the speedometer as this car was previously Canadian. I called this business, which claims that they did nothing but replace the speedometer and they are not liable for the damage to the radio/nav system ($1700). After speaking with them, we finally came to the conclusion that they installed the wrong part on the car. In order to fix the car, I would need to drive the car to Mount Vernon, over an hour away from Seattle. Is my time not worth anything? Why am I made to deal with this issue when it was an original issue on the car that I had been addressing since the day I picked the car up?!Besides this, I was also told today that the car will need new brakes and rotors within 5,000 miles. Within two months of owning the vehicle, I have found out that the vehicle needs over $6300 in maintenance. As it is a used car, I understand that it will need more maintenance than a new vehicle, but the lack of service and inattentiveness of this business is very typical in the car business. If you are looking to do business with this car dealership, I would recommend you steer clear!

Zags Fan

7 de dic. de 2015

Have had my Range Rover Sport serviced here since I purchased the car in 2006. I have always had great service.

scienceguy

21 de sep. de 2015

I had a great experience here with their service department. They treated me with respect and appreciated my business. I recommend Michael Long as your service advisor, he is knowledgeable and honest. He wont make you spend money on any service that is not needed. Their service department is highly recommended.

Milan

2 de sep. de 2015

Chris, along with the rest of the service dept staff, was very helpful and courteous. I will definitely be back for future work needed.

Pc

1 de sep. de 2015

Went in for suspension issue. They were very helpful and nice. Did a great job.

Tami remen

25 de ago. de 2015

My Range Rover had had the same problem for 2 years since I got it. The service manager got involved and tried to finally fix the problem. The conclusion was that it wasn't fixable. There was a problem with computer codes and they tried with Land Rover USA helping them to figure it out. The conclusion was that they couldn't do it. I was very disappointed in the fact that I got a "lemion" however, it is not the fault of the dealer. I bought the car at Scottsdale Landrover.

Awong

19 de ago. de 2015

Good service advice and estimates from the service adviser Will, the repair was done right. I am happy with the service experience.

Christina Carol Mitchell

31 de jul. de 2015

Called to schedule service, got it in right away, everything done as expected, no hassles all is well, thank you very much for a hassle free service

Michael Hoback

30 de jul. de 2015

IT was as great experience with no issues. xxxxxxxxxxxxxxxxxx

Charles

23 de jul. de 2015

Had the car towed due to electrical malfunction. Turned out that the battery had a bad cell. They assessed the problem and had it fixed a few hours after the tech got it into the shop. It was returned washed and vacuumed. The service manager kept me informed all thru the process.

Ryan

21 de jul. de 2015

I called as a first time customer as I live a few states away in AZ. I needed service done that day, couldn't be the next, before departing on a 13 hour trip up into Canada. Wil and the entire staff took me in and treated me as if I was a regular VIP. And it could've saved our trip as something in fact did need some fixing beyond the standard oil change. I couldn't have been more pleased with the reception and work done by this business.

Barry

17 de jul. de 2015

Chris at the service department was very helpful in every way. He listened to my concerns and made sure it was taken care of. Thank you for the process easy.

Vincent Liong

17 de jul. de 2015

Deny Lie was the person to help me, and he was awesome to explaining everything to me. Would recommend the place, and deny lie.

Jane

15 de jul. de 2015

I went in for an oil change and discovered that my rear brakes needed replacing. Since I had planned a road trip that weekend I thought they should be worked on before I left. It was Friday of a holiday weekend and Robin, my service rep., made a loaner car available for the afternoon so that I could get my errands done while they worked on my car. The customer service experience was exceptional!

John Fennell

13 de jul. de 2015

We live in Singapore and travel to Seattle often. Rather than renting we chose to purchase. I worked with Sergey vie email and text, set up financing online with your finance department and came in the day I flew in to Seattle, selected the car I wanted and drove away the same day. Excellent support and service from Sergey! I would recommend this delearship to anyone considering buying a Land Rover of Jaguar! Great job!

Tyrone Bowens

13 de jul. de 2015

Everyone at Jaguar Bellevue is professional and very courtesy. My Jag was serviced to my liking. I've been very happy with my experiences at Jaguar Bellevue.

Ulrich

9 de jul. de 2015

Jaguar Bellevue is a great place with fantastic people. Lemire Service is competent, fast and friendly in a nice atmosphere.

Garry

3 de jul. de 2015

We just purchased a new Range Rover Supercharged and love the car. The sales process was excellent and our knowledgable sales representative made the process seamless. Best experience I have had buying a car in years.

Erek

1 de jul. de 2015

Jaguar Land Rover Bellevue is a top notch service center. They truly put customers first and provide the best communication (on cost and tehnical details of the repair) that I've experienced.In the case of this specific visit we worked together to accomplish a non-standard installation of an OE part that is a different size than the out-going version, and that interfered (physically) with an off-roading accessory I had installed. I appreciate everything they do and the way they take care of me.

NB

30 de jun. de 2015

Great service at this dealership! Brought our car in for a routine service and was very impressed by the representative helping us. We look forward to our next visit, thank guys!

Renee

29 de jun. de 2015

I just purchased an F type Jaguar and am so thrilled to be driving it!!! Everyday I get compliments on how beautiful it is from random people when I am driving down the road or at a stoplight!! It also sounds and drives as good as it looks!!! I LOVE my new Jag!!

Dawn

25 de jun. de 2015

Great job! Nice loaner! Job done well and staff was professional and courteous.

Robert

25 de jun. de 2015

Great and prompt. Finished sooner than predicted. Nice facilities and staff to work with.

Jackson

24 de jun. de 2015

The sales team is most courteous, knowledgeable and professional. Have already introduced one friend to buy another new car from the same sales professional who serviced me. To sum it up, great service, beautiful showroom.

Kenneth

11 de jun. de 2015

I recently had my Discovery 2 in for service for some maintenance and repairs. Will was my service advisor and did a great job of keeping me up to date on my vehicle as it was in the shop. I would recommend seeing him for any service needs!

William

9 de jun. de 2015

Jaguar Bellevue did a great job getting my car serviced and detailed on time! No complaints or issues I highly recommend their service to anyone with a Jaguar or Range Rover.

Dan

7 de jun. de 2015

Purchased a used low mileage XK, outstanding sales attention and service was perfect when the battery that came with the car failed. `no questions and a new battery replaced.

Tamra

5 de jun. de 2015

My Evoque needed a warranty check-up and I was given a loaner so I didn't have to wait for it. It was ready by early afternoon and all washed for my arrival.

Thao

5 de jun. de 2015

Job is not performance, still need to come back to fix some thing

Rover

12 de abr. de 2015

I knew the vehicle I wanted to purchase when I came in to the dealership so I just needed to move for the process as quickly as possible. I also was buying the vehicle for third-party (the company I work for). Joanne help me work through the process quickly and diligently despite some of the complications involved in the process on my end.

Pstafford

24 de mar. de 2015

Firstly, I bought an expensive Range Rover, all cash, about 8 years ago. The salesman was attentive, even genuinely excited for me. The owner popped in several times, even reducing my price unasked. Fast forward, I just bought a $11,000 used car and financed it. It was an easy sale, I saw the car online, took it on a 10 min test drive and started the paperwork. I was given an interest rate of 6.99%. I went in to sign the papers the next am and the rate was 12%. I was surprised and said I needed to take a minute to think. It was like a light switch. I got an angry, condescending text from the salesman telling me I was lucky they got me financing and that I needed to go back in and sign. Despite the text, I signed the next am. No one knew where the car keys were and I waited 20 mins for another salesman to let them know he had the keys. He referred to me as 'that lady'. They are so classless, yet arrogant now. The salesman never followed up to thank me or see if everything was okay. It was a demeaning experience dealing with Jaguar Land Rover of Bellevue.

dkyllo

26 de ene. de 2015

I'm from out of town and visited the dealership twice for very short periods. The communication over the phne was excellent with no high pressure sales tactics. They respected my time and got me in and out quickly. Bought the XJL and love it! the experience was good for me.

pablo.cavazos30

30 de nov. de 2014

An amazing buying experience! The staff here were very friendly and helpful, the facilities clean, and the cars were exceptional. We came out with exactly what we wanted. A Happy Wife makes for a Happy Life.

kenny pleasant

20 de nov. de 2014

I purchased 2 cars from Autocenter NW in the last year. They own Mercedes of Seattle, Bellevue Bentley, Land Rover Seattle and Jaguar Land Rover Bellevue. I first purchased a 2014 RR sport and then a 2011 Jaguar XJ. The customer service at this particular store was extremely poor. It was so bad that I drove to the Lynnwood store even though I live in Bellevue. I periodically took my car to the service dept here in Bellevue for convenience due to the fact my Jaguar was in the shop more than 15 times in less than 90 days. Each time my car was in for a new issue and the same idling issue that never was resolved. After finally getting fed up, I contacted Jaguar Corporate and the Attorney General. While I was waiting for a resolution from the corporate, I took my car in for a car wash and the Service manager Rahim Sheikh informed me the owner says I am not allowed back at either store Land Rover Seattle or Jaguar Land Rover Bellevue.

OmerPro

4 de ago. de 2014

I recently had a strange experience buying a used Range Rover from this dealership. One would have expected that Jaguar Land Rover of Bellevue dealership would not employ the same tactics as observed in the industry. This expectation comes from the mere fact that they charge a 10-15% premium on selling a used car. During the negotiation I was informed that the car has gone through several inspection and EVERYTHING works. They also told me that the vehicle comes with duplicate key and user manual.A day later I was informed that duplicate key and user manual can't be located. They key cost $585! Also there were tons of issues with the electronics, the car was back for serve center the next day!So the verdict is that go in with your eyes wide open, don't assume that you will get anything better due to the fact that they are reputable dealership.

Abed

4 de ago. de 2014

An amazing buying experience! The staff here are friendly and helpful, the facilities clean, and the cars amazing!Zoran was great work with and Allen was very friendly and accommodating.

JK

6 de may. de 2014

Dealership failed to honor a 'We Owe' after purchase of a Certified Preowned LR RR Sport for a second key. I was never notified that the key was ready nor of the process to obtain one. At this time, they are using the excuse that the We Owe is valid for only 30-days. After three attempts to resolve through the sales associate, Brian Adelsman (who escalated to management), I am disappointed.

rscottsmith

2 de may. de 2014

I visited Belleveu Land Rover/Jaguar and was very pleased with the attention given me by Scott Lews. I was looking for a Jaguar and Scott was very helpful and not pushy at all. He was reasonable on his pricing and everyone was happy.Scott

Jimmy

26 de abr. de 2014

I bought a smart car from here. Felt a little bit out of place buying such an inexpensive car at a place like this and thought I wouldn't get a nice treatment but Tony the salesman made me feel comfortable and I got a very good deal on an almost brand new Smart Car. Layla was awesome and the sales manager Mark Brent was helpful.

pete04

27 de mar. de 2014

I was looking for a 2013 Ford Raptor and found one at Jaguar Land Rover Bellevue. I spoke to Paul a sales rep earlier and unfortunately was not able to make it in before he left for the day so they gave me another sales rep. First off he was extremely awkward through the entire process of looking, and test driving the truck. When we returned I made him an offer on the truck and within 2 minutes he came back and told me that there was an offer on the truck already. I was a bit shocked considering we had just returned from the test drive and no one had been looking at it or was even in the dealership at the time. He then told me that I could make an offer for more than the other offer which was the price of a brand new 2014 Raptor. I asked him how exactly from the time we went on a test drive to sitting down there was an offer that was accepted by the manager, yet no one said anything. He told me that another sales rep was being dishonest and a customer came when we were test driving it and he put in the deal. Again a bit shocked he just looked at me and said "What can you do"? I will never do business with this dealership.

soumitro

18 de mar. de 2014

I had a rough idea of what I wanted to buy, but Brian, the representative who handled my purchase, found the perfect car for me. It wasn't an instant process. He was in constant touch with me and did his very best to work around the week or so I took to pool in my resources. The Range Rover I purchased is pretty much the car of my dreams and it was Brian's keen eye that spotted it in the inventory!On the day of my final purchase, Brian was out, so Paul, another representative was present. He too was pleasant and patiently explained all the functionalities of the car, in great depth.I can safely say, having interacted with two representatives, this place has a very knowledgeable and polite staff, right from the receptionists to the sales representatives and the financial and legal team! :)JLR Bellevue gets my 10/10!

gagarwal

8 de oct. de 2013

It was my first car over here in the US and I was not having any experience in cars here. Brian helped a lot and made my purchase super smooth. Car was clean and working as offered. I definitely recommend this dealer, infact already recommended to few of my friends within 2 days.

therooster

14 de sep. de 2013

Great Experience, they took care of me like I was a VIP and gave me a very fair deal on my trade in and I drove away in a beautiful new Range Rover. Nic the salesman was a pleasure to deal with.

MarkE

5 de ago. de 2013

I bought a used Ford SUV from them and thought I might be treated with disdain. In fact, the Internet Manager was helpful, patient, knowledgeable, and effective. We worked out a good price and the experience was painless. The truck even came with a full tank of gas.

New Land Rover Man

29 de abr. de 2013

Really liked Isaac and he wanted to close my deal. Mark the Sales Manager was really no value in the process. I love my new car and love the free car wash. Process was typical of most dealers on day of purchase, nothing special.

Fiestatc

9 de oct. de 2012

Very nice dealer and great Range Rover!! Love the Rover!!! My salesman was great to work with also. Issac was right on the money about the RR. Thanks again for getting me out the door quickly also.

LisaSD

19 de ago. de 2012

Beyond the gorgeous inventory, the first thing I noticed was the zero pressure, genuinely friendly environment at Jaguar Land Rover of Bellevue. Isaac Hicks has been most kind and professional and I feel very lucky to have him as our dealer. He has true, extensive knowledge of the Range Rover brand- which, after talking to a few different sales people at other dealerships, is a bit of a rarity. In addition, both Mary and Layla in finance have been a pleasure to work with!

barbferguson

6 de abr. de 2012

I appreciated how friendly and knowledgable Isaac was during the process of buying my car. He took the time to go through all of the new features and get me set up. I also appreciated the finance manager Layla Shahrazad, again very friendly and thorough. I had a great buying experience.

krimoore

4 de abr. de 2012

Great experience and follow through during the entire sales process. Isaac probably pulled our purchase intent forward a few months with his diligence. nice car

SMAS

22 de feb. de 2012

I purchased a used 2008 MDX from this dealer that sells cars from $50k to $500k and expected to not get much attention or respect. I was treated like a King and followed up with. I forgot the Sales managers name but we worked a very fair deal after only one offer. The car was driven to my mechanic by the staff to be checked over as subject to my mechanics approval. The car was clean and ready for delivery at the agreed on time. I expected a big sales pitch to buy an extended warranty and clear coat etc. which I have always hated the finance departments from other dealers.The finance manager Layla was simply no pressure, no hassle, I was in and out in 10 minutes. When my ship comes in I hope to buy a new car form this dealership someday. Scott M.

BMW Driver now

22 de ago. de 2011

I was in the market for a used vehicle and they came through with a no hassle, no pressue dealership experience. Everyone was excellent from the store greeter to the saleman to the manager and even the finance person. I would buy a vehicle from this location any day and would highly recommend it to friends.