David Wildman

16 de sep. de 2016

Enjoyable experience. Driver and passenger balloons replaced. Good food in the waiting area. Very clean.

John S.

16 de sep. de 2016

Excellent service. Friendly, professional, knowledgeable service advisor. But part possibly needed was very expensive - over $700.

Cindy

15 de sep. de 2016

Melissa Davis, my service advisor, always goes above and beyond to take care of my car!

Conzoomer

15 de sep. de 2016

I have bought two vehicles from them each purchase was pain free.

La Lee

13 de sep. de 2016

I took my car in a few months after purchasing a new Honda Civic and the dealership refused to fix anything that was under warranty. My cruise control was not working and still is not working correctly.Experienced a lag in the transmission and still am. Notice a crackle in the right speaker. I was told by the service department they couldn't find any such problems. When did companies stop honoring their end of the contract without consequences. I know their would be consequences on my end if I were to stop making payments so I continue to pay for something I don't get and that is a quality car to drive!SincerelyLaurie Pfliegier

PKidd

13 de sep. de 2016

I wanted to take the time out to write about my wonderful buying experience at Jay Wolfe Honda. There are not enough words to describe how fantastic Jess Thomas was as a salesman. I had the opportunity to watch him service several potential buyers at the same time. Jess was literally sweating as he was running back and forth to make sure each potential buyer felt that they were important. It was because of his demeanor and pleasant personality that I gave strong consideration to the purchase of my new vehicle. He has the skills and the knowledge to be a strong asset to the Jay Wolfe Honda family. I am very pleased that he was my salesman. I feel that he worked hard to get me the best deal possible and that means a lot to me. I would highly recommend Jay Wolfe Honda to any potential Honda buyer and more specifically, I would recommend that any potential buyer talk to Jess Thomas.

Ronnie Ellis

10 de sep. de 2016

Very professional and polite staff. Waiting area is the best that I have seen. I would recommend to friends and family to buy their vehicles or have their vehicles serviced at J Wolf Honda....

Chris

9 de sep. de 2016

I brought my car in for service for a failed battery as well as an oil change and tire rotation. The service employees are very nice. Their waiting area is spacious and professional. The food and drink are free. It is not vending machine food either. There is a menu and employees to prepare your order. I waited about an hour. The service costs are higher than what you will find at a non-dealer car shop, but that did not surprise me. All in all, it was a good experience.

Jennifer R

9 de sep. de 2016

I've been coming to Jay Wolfe for 29 years, first in their previous location and in their current location. I've bought cars there and I've had my current Honda Accord V6 for too many years to count. The service is wonderful. I have two favorite (as well as a back-up) service advisors: One is Steve Barzilla; the other who moved out of town many years ago, but has now returned to Jay Wolfe is Tom Turner. I've been able to count on both of these advisors to tell me when I should and when I should not have work done. They are always pleasant to work with and demonstrate the honesty on which I rely. The waiting room is the best I've ever seen, comfortable and welcoming. And it is always good to know that if my car will be getting a major service or a repair, that Jay Wolfe has always offered a ride to work or home when I needed or wanted it.

LizCNc

9 de sep. de 2016

I'm very satisfied with my service visit. I always enjoy my visits.

Sue B.

9 de sep. de 2016

Always a great experience, the team making sure my needs are met. Service tech stated an exorbitant range amount for diagnostics, but the actual costs were much less thankfully. Other than that, the service team always does a wonderful job in servicing my car and keeping me happy on the road.

jrb953

9 de sep. de 2016

Great experience with the purchase of the car and would have given a 5-star rating if it had stopped there. Hands down better customer service prior to purchase and more money for my trade than other Honda dealership in the Northland. However, after the purchase I waited a few weeks for my title and paperwork to register my car to come in the mail. After two weeks of waiting I reached out to the dealership for answers. I called and left multiple messages with Amir and Josh in financing with no reply from either. I finally received a call back from Christina (?) on the Friday afternoon before Labor Day weekend, mind you I purchased the van on August 4th, stating they had my title and asked if I wanted to come pick it up or have it mailed. Called back, but for the fifth time, couldn't actually talk to someone and had to leave another voicemail, asking if I did come to pick it up, if someone would know where it was so it could be a quick process, but keeping with the prior experience with leaving messages, no response. I didn't end up driving to pick it up because I live an hour from the dealership and didn't want to get there and have them tell me that they didn't know where it was or that they couldn't find it, plus, even if I had, I wouldn't have been able to register my new car in time to be under the 30-day window. Didn't appreciate having to pay the $25 late fee when I went to the DMV yesterday to register the car.Again, felt great as a customer prior to and during the purchasing process, however one they had my check I felt they didn't much care to hear back from me.

Bobbie Felix

7 de sep. de 2016

Best car buying experience ever. The manager was true to his word and made sure I got the best possible deal on the car I wanted. The sales manager and staff were caring and thoughtful. When I went in they knew I had recently broken my back. Everyone went out of their way to be friendly and helpful. My salesman knew I was coming, and was waiting for me at the door to help me in. And the facility is really amazing. The complementary food area is outstanding. Just the best!

Kathy Muder

7 de sep. de 2016

Drew Hughes for two years in a row - leased a car to us and he was our sales person. Extremely knowledgeable - quick with facts and able to answer any questions we had along the way. Also personable, polite and always takes time ask about us. Also our finance man Amir was also wonderful, efficient and personable.

Leigh Anne

6 de sep. de 2016

A wonderful bunch of people, both sales and service.

Matt M.

6 de sep. de 2016

My least favorite thing to do was made easy. Thank you guys.

Bryan E Wilson

6 de sep. de 2016

I brought my car in for service during the Labor Day weekend for an oil change and tire rotation and despite me not having an appointment and the service department being swamped with work Byron Hughes got my car serviced and I was on my way out in less than an hour. And of course I was treated like royalty by the ladies in the lounge also.

DeborahG

4 de sep. de 2016

Great service. Great service. Great service.Great service. Great service.

Karen Major

4 de sep. de 2016

I had to have a new mirror on my vehicle. When the mirror came in, I spent about 1 1/2 hours waiting for the work to be done, but the wrong mirror had been ordered; a second order was made for the correct part and I was offered a discount on the installation. In the end, the work was done quickly. I have always been treated courteously and professionally at this dealer. They are honest and thorough. Highly recommend them for Honda service.

Cindy

3 de sep. de 2016

This was my first experience with the service department since buying my new car at Jay Wolfe. Typically you get great service when you buy a car but when you go back to have your car serviced, you have a totally different experience. I was thoroughly impressed...the service I received at Jay Wolfe was fantastic!

jane garney

3 de sep. de 2016

I enjoy working with Melissa who was the service representative. The repair was quickly done and I was on my way! Thanks

ShadowRider

1 de sep. de 2016

I recently purchased a new to me certified Honda CR-V from Jay Wolfe. Chris in sales and Amir in finance were terrific to work with. We were prepared to drive out of state to purchase a vehicle because we hadnt found a vehicle in the area like we wanted at the price we wanted to pay. Jay Wolfe was able to accomplish both a fair price and the vehicle we wanted without a lot of hassles. We picked our SUV up on a busy Saturday and even though we had to wait to finish the paperwork their customer waiting area made the wait very comfortable. Thanks for caring about your customers comfort while waiting.The only issue we had in shopping for our SUV has to do with attention to detail. Their detail department and/or service department needs to pay closer attention to detail. One of the CR-Vs we looked at had a big oil blob on the top cross member. It was a white vehicle so it really stood out when you opened the hood. It was apparent after some consideration that whoever changed the oil had placed the dirty oil cap on the hood bumper when filling the oil and old oil had pooled around the bumper. The other thing we noticed is the number of vehicles that had dried wax on their bumpers or other plastic parts. To me it is important for a dealership to present every new or used vehicle in its best light. This means attention to detail at every aspect is very important. It is obvious Jay Wolfe has thought about this attention to detail from a customer standpoint in many areas of their dealership but this is something that appears to be lacking in their used vehicle prep area.

Tman

30 de ago. de 2016

I have bought a number new cars over the years. This by far, was the best car buying experience I have ever had. From Tony, my Sales Person, to the General Manger, to the New Car Manager, to the Finance Manager, there was no pressure to buy. Jay Wolfe Honda was exceptional. It was great! I'll be back.

Chiefs Fan

30 de ago. de 2016

Check in was easy. Unfortunately had to bring the car back the next day to replace the AC compressor. This was the second time I had to bring the car back for the AC issue. I wonder if it could have been caught before the car left the lot? I don't think anyone tested the AC system when we leased it. If a system test was done last year when we first ID'd the problem, then it's possible we wouldn't have had to bring it back a second time. Too soon to say the fix worked, want to give it a few more days. The check in and appointment were pretty easy to do. Staff is friendly and the wait area is really great. They were able to get the work done in half a day. For the third time, I'm making a negative comment about the people that wash the cars at this dealership. Seems almost comical at this point. Why bother washing the car if it isn't going to be done correctly? Think about it, three times I've had to say something and nothing has changed. I probably would have given a higher rating if they didn't wash the car rather than make an anemic attempt.

Lindaw

29 de ago. de 2016

Awesome experience. All the customer service reps were very friendly, courteous and eager to help. Kim went out of his way to make this a superb exchange.

Chas

29 de ago. de 2016

Adam s. is excellent to work with. He is easy going and has complete knowledge about all the Honda models and trim levels. His style and information is the reason i am buying a new Accord at this dealership.

Chas

27 de ago. de 2016

Adam S is very helpful, he knows all about the Honda models and trims.His easy going style and good natured approach created an outstanding experience for me.

David McCorkle

27 de ago. de 2016

Great snacks while waiting, try the cheeseburger! BEST Service Manager in the WORLD!! Great Service, Great Cars!!!

Max soloman

26 de ago. de 2016

Their was really good staff to work and Bryan the sales person was really goodI would recommend to all Honda buyers to shop at Jay Wolfe Honda at state line

M.

26 de ago. de 2016

Tom was my advisor during my car maintenance. As we all know car maintenance can be expensive, but at Jay Wolfe, they are honest about their pricing while tailoring towards really knowing Honda vehicles. They have equipment specifically designed for Hondas and while I had multiple maintenance items done to my vehicle; it was a great overal experience. The only con was a slightly longer wait; but when working on my car, I'm not going to complain about that.

Linda T

24 de ago. de 2016

Our salesman Kim was wonderful. I can say this was the most pleasant experience I have ever had purchasing a car. No hard sale, no arm twisting, just an enjoyable experience. I highly recommend Jay Wolfe Honda to anyone that is looking for a car. After purchasing the car we were handed a menu where we could order lunch in their customer area. I will definitely recommend anyone to this company.

Jason

24 de ago. de 2016

We were looking for a used Audi for my son and found one online at Jay Wolfe that was both within our budget and seemed to be very high quality. Regionally there weren't many options - if any. Since we live in Des Moines I spent some time over the phone with Jay Wolfe, to make sure the car was what we were expecting.The Audi was at a great pricing point they had a lot of interested buyers so we decided to drive the 3 hours to take a look as soon as possible. Obviously I wanted to make sure we didn't make the drive only to find out the car was sold and have to turn around and drive home. They were completely willing to put the car on hold, even though they had two interested buyers come in while we were on our way - because it was the right thing to do. That concept, "the right thing to do", has lost its meaning in many businesses and it was refreshing to see it - even if they were taking a risk that we would not buy.Our entire experience was amazing, from the reception and the food to the sales process and the close. The combination of a very well priced car with the low stress sales process and their willingness to potentially pass up a sale to deliver on an expectation of an out of town client made it easy to rate them as a FIVE STAR!!

Top Gon

23 de ago. de 2016

My first complementary service visit after new 2016 Honda Civic purchase in March went well overall and my wait was made even more amenable by the dealer's preparation of a complementary BLT sandwich for me in the waiting room - a really nice, appreciated gesture. However, the very next day after the oil change and tire rotation, a tire pressure warning message was displayed on the dashboard. One of the tires was down 3-4 lbs. Filled it up myself and haven't had an issue since but slightly disappointing. Also, arranging for the complementary service was a little awkward - wasn't set up in advance in their system and I didn't have the 'coupons' that the salesperson was supposed to have provided to me at purchase time. But it was straightened out in ten minutes or so and I was told the complementary service is now in the computer so this won't happen again. Otherwise, I was out in about an hour (if I remember right) and everyone was very courteous and helpful.

Wayne Braun

22 de ago. de 2016

Went for our 1st service and was greeted by Byron. Extremely kind and profession. Great job Byron and team, excellent customer service!

Kim

22 de ago. de 2016

I always have a good experience at Jay Wolfe Honda. Even though I had to spend quite a bit of money this time, they made the experience as painless as possible. The service writers are always nice and the concierge care waiting area is wonderful. And of course they always do a good job on my repairs. I just turned over 240,000 on my Accord and it's been a great car! This is the only place I'll go for any of my repairs.

LindseyJ

21 de ago. de 2016

I was in for a complimentary first oil change from when I leased the car in January. It was a very quick process and every person I interacted with was extremely helpful.

BBGirl

19 de ago. de 2016

Everyone who I interacted with was very pleasant and helpful. John Moos was extremely helpful and Josh Pop in the Finance Department was also great to work with.

Barbara Rutkowski

17 de ago. de 2016

I left with new car/with great experience & comfort

Brad W and Janet S

16 de ago. de 2016

We recently purchased a 2016 Accord LX (Summer Clearance Sale) from Jay Wolfe Honda. Although this might sound like a backhanded compliment, we have absolutely nothing negative to say about our experience. We worked with Sabrina Stanley (Sales BDC Advisor), Erica Braidlow (Sales and Leasing Consultant), and Amir Akbarnia (Business Manager). They could not have done a better job. From initial contact through negotiation to closing the deal and delivering the car, they worked like a well-oiled machine (very professional and accommodating). The people were right, the car was right, the price was right, the facilities were outstanding, and we had a few good laughs. We are extremely satisfied and wholeheartedly recommend Jay Wolfe Honda.

Mark

16 de ago. de 2016

Tony did a GREAT job getting me set up in a new 2016 Accord Sport. If you need a new Honda go see Tony at Jay Wolfe!

"jackjd". "car fan"

13 de ago. de 2016

The dealer had to replace both front air bags on my 2008 Honda Ridgeline. They did a super job. I could not tell that they had worked on the air bags, everything was so clean and neat. Great job.

Danny

12 de ago. de 2016

Kevin was right on the mark. I brought my car in and the extended warranty was 13 days past expiration date and he quickly got on the phone to Honda and negotiated a much better deal than was original thought. I have always been taken care of here.

Vickie

12 de ago. de 2016

Always courteous, not pushy. I know up front what it's going to cost. Great service.

Ryan

11 de ago. de 2016

Great service, friendly, helpful and quick. Told me the problem up front, honest and communicated very well with me. I felt valued and important to them.

Michelle

11 de ago. de 2016

I went to Jay Wolfe to look at one specific vehicle. I was immediately greeted by John Moos and taken to look at aforementioned vehicle. He was very understanding in our need to not finance while we are in the home buying process and didn't try to push other more expensive vehicles on me.After my wife left work, I convinced her to look at the used vehicle. John was happy to help and answer any questions we both had to the bext of his knowledge as the vehicle was not actually a Honda. He made our experience fun and enjoyable through the entire purchase process. I wouldn't hesitate to return to John at Jay Wolfe or send family and friends to him!!

Leslie B

11 de ago. de 2016

Diane Thompson is phenomenal & goes the extra mile to ensure her customers are satisfied with her service and their vehicle. I am very happy with my new Civic EX!! She worked very hard to find the vehicle I wanted, even though they were hard to come by. She listened to what my wants/needs were and found a perfect car for me. Thank you very much!!

john cikan

10 de ago. de 2016

went in for yearly check up, told um what I wanted and I'll be dang everything I thought was wrong was wrong and they fixed um all up. only cost me $200 plus change. now I know I'm good for another year. An I need to let y"

Always A Honda

10 de ago. de 2016

Best and quickest service on my Honda Civic ever - routine service oil, filter, brake check and tire rotation - out in 35 minutes - and had treats and drink while waiting. Pleasure doing business with Jay Wolfe Honda - KCMO

Vici

9 de ago. de 2016

Everyone was very friendly and professional. Lounge was very clean; food delicious.

Terri Lynn Walls

9 de ago. de 2016

Every since I purchased my car by in April of 2008, Jay Wolfe has alway been great to me. From the attention I received from the Sales Person, to the Services Maintenance Crews and your Hostresses Crew is Fantasic. I would like to thank you for taking care of me. I really appreciate it. KUDO'S TO YOU JAY WOLFE!!

Sandra

9 de ago. de 2016

This place. What can I say. I have NEVER in my life been treated so well when buying a car. These guys are INCREDIBLE! And that almost feels like an understatement. From the beginning of my car buying research, they were the ones who stood out most. I stated that there were non-negotiable items I wanted in my car. I was told I could have them. When I wasn't ready to purchase, I did not receive any pressure at all. No emails, no phone calls, they just waited because I told them I need a little bit of time. When I was ready they got everything taken care of. Never once did someone try to talk me into buying something I couldn't afford, nor did they try and sell me a car that didn't have all the things I wanted. Even when I thought I would have to give up some of the bells and whistles I wanted, he told me that he would get me everything I asked for and at the price I wanted. And he did it. I didn't have to sacrifice anything I asked for because he made it work. They even presented me my new car and had it in the showroom and when i drove it out they all lined up on both sides and clapped and congratulated me. It's cheesy but it was awesome and I loved it. I also get my first 5 oil changes and tire rotations for FREE. Oh, and the waiting area! Good golly I have never seen anything like it. A fireplace that is visible on both sides, with comfy couches, tvs, a kids area that is separate from the main area. There is a snack/food counter that has sandwiches, fresh cookies, chips, soda, smoothies, pastries, and lovely ladies working there that are so sweet and want to make you what ever you'd like to eat. Oh and all of that is complementary. Like, what the heck. Who does that? Who gives people waiting free foodie snacks and beverages and a comfy waiting area?! Jay Wolfe Honda does. I am so sold on this place I will never buy another car from any other dealer for as long as I live in this city. I seriously can not recommend them enough and I plan on shouting from the roof tops to the world. So my shout out goes to all the people who helped me get the car I wanted - Aprill, Savannah, Chris, James, and Josh. They are absolutely 10/10 will buy from again.

Kelly P

9 de ago. de 2016

Had an overall great experience! They were more than fair!

Phillip Gonsher

5 de ago. de 2016

Brian Tucci was the best sales agen I have ever encountered. He know how to fill our needs and did a great job of explaining all the Civic features.

KMF

5 de ago. de 2016

Kim made everything easy. Greeted me at the door, very flexible with the vehicles that I wanted to drive. Personable. I don't normally trust car salesmen, but Kim made it very easy for me. Thank you

Bill Johnson

5 de ago. de 2016

Sales service was excellent and fair. However, no one knew that the CRV-EXL was not compatible with the iPhone. That is Honda's fault and I am communicating with them directly expressing my serious concern an dissatisfaction.

A Faithful Customer

4 de ago. de 2016

I had my vehicle serviced Monday, August 1st; however, to be quite honest, I was a bit skeptical of what to expect given my previous service experience was "NOT" GOOD!! I took a deep breath; deciding to try one last "TIME" and much to my "DELIGHT" I received the GREAT Customer Service I have always known and received in the past!!! Thank You Jay Wolfe Honda for caring and providing your Customers with EXCELLENT SERVICE!

Brian

4 de ago. de 2016

Brian and Drew were great to work with--helped me figure out the best option, worked around my schedule, and made the experience easy and friendly. Would highly recommend!

Josephine Leone

1 de ago. de 2016

When I bring my car to Honda, I feel secure enough to do the repairs they recommend without feeling ripped off at a dealership. Lucas in the service department always goes over the issues with me. He takes his flash light out and starts speaking a foreign language. I have gone in for preventive maintenance on a higher mileage vehicle. Last time we looked at my spark plugs, transmission fluid and engine mounts. I want the car to feel safe and last, therefore when I tell Lucas do what you think it needs for the longevity of the vehicle, I trust his opinion. Thanks Lucas and Jay Wolfe Honda

Scott Bales

31 de jul. de 2016

Have always enjoyed working with Tony. He's a great salesperson and person. Bends over backwards to accommodate customers.

Nancy Christian

29 de jul. de 2016

I leased a car from Drew at Jay Wolfe Honda. Drew walked me through the process, answered all my questions, and explained all I needed to know about the Accord. I went away well informed, and driving a beautiful car.What a great experience.

Linda LS

28 de jul. de 2016

I would very much recommend Jay Wolfe Honda. They offer a good product and make car buying simple.

Janet Agee

27 de jul. de 2016

Bought my new hrv from Diane. Thought she was very professional, had an answer for any question asked. She was enthusiastic about her job and selling me my car. She was very knowledgeable about Hondas. I would recommend her to anybody.

George Lightfoot

27 de jul. de 2016

Great service. I have made Jay Wolfe Honda my dealership and I plan to return whenever I need service.

DONS

27 de jul. de 2016

I was very pleased with the overall process at Jay Wolfe Honda. Sales staff were very helpful, without being pushy. They fulfilled all the commitments with bringing the car selected from another location. The experience with the Finance Rep was not only efficient, it was very pleasant .

Cheryl H.

27 de jul. de 2016

I needed a routine oil change, rotation of tires, etc. The customer service department were efficient, friendly, and made me feel secure in making sure my car was in good working order.

Nedra

27 de jul. de 2016

I like going to Jay Wolfe Honda for car service. The techs are professional and nice. The customer waiting room is clean and the atmosphere is very pleasing.

Barbara

26 de jul. de 2016

Made an appointment ahead of time, was greeted by Shawn Klein. He went over the recommended maintenance, I asked them to check a transmission 'shudder' and he assured me the routine change of fluids would probably take care of that. Quick, courteous service, they did a test drive and greeted me back when the car was finished. Car has run great - thanks!

Hadith Zalzala

26 de jul. de 2016

I think it was a good experience. The services is good. I told on any other repairs that I may need.

Cindy M

26 de jul. de 2016

I love, love Byron in the Service Dept. He is the BEST!

Pam M

26 de jul. de 2016

My a/c went out on a very hot day. The service department was able to get my car in that day to be fixed and even gave me a loaner car to get to work. I was so appreciative !!

Susanf

26 de jul. de 2016

Dealing with the Service Department at Jay Wolfe is always a pleasant experience. I used the Shuttle Service my last visit and found both drivers to be as nice as all the other Honda employees I have encountered,

Charles D, Frieders

26 de jul. de 2016

Each time I see the crew in the garage and they greet me it is like going home for a visit to family. I am a 15 plus year customer and drive out of my way to have my service done here because I know that they are trustworthy and honest.

Churchbuilder

26 de jul. de 2016

It took almost five hours but my A/C is working wonderfully in this oppressive heat!! Happy to get it done. Jay Wolfe has jnticed me to explore trading my car in and buying a new one. Great opportunity.

carrie campbell

26 de jul. de 2016

It was great as always. Thank you Carrie Campbell

Harold

17 de jul. de 2016

Went to JayWolfe Honda to look at another vehicle other than the one I purchased. I was immediately greeted with courtesy as they were awaiting my arrival. My salesman Kim was absolutely professional. After test driving 2 vehicles and deciding which one to go with, the long and dreaded usual finance and paperwork signing was quick and easy.I will definitely be buying my next car from JayWolfe!

CSC

6 de jul. de 2016

Jay Wolfe's staff was professional and courteous throughout the whole experience. Quick and no complications. Would go back again

W Shu

6 de jul. de 2016

Great customer service! The salesperson is not pushy. Business management dept explained everything in detail in sales documents.

KCgal

2 de jul. de 2016

Quick, friendly service on an emergency! Late on Friday had a flat tire and they got me right in and fixed up.

RickatKC

30 de jun. de 2016

In all my years in buying cars, never had a car dealership and its staff treat me in such a friendly, knowledgeable, and professional way. This staff includes more than the salesman and sales manager, but also those in other departments at the dealership. I was impressed.

Z.Z.

30 de jun. de 2016

Great Customer Service from the checkin moment to leaving the facility. Professional and friendly environment.

Jeannette T

30 de jun. de 2016

From the purchase of my 1999 Honda Accord in 1999 to my recent visit on 6/29/2016 has been an excellent experience. I have found all technicians to be friendly, pleasant and professional. They have ALWAYS explained the needed services and completed them in a timely manner while I wait.

1stMommyVan

26 de jun. de 2016

Very patient with us. Not pushy. I would highly recommend to everyone!

Carolyn Gooden

25 de jun. de 2016

Mr. Bryon greeted me with a handshake and big smile! He was very professional & courteous. He examined my car, asked if I had questions then introduced me to the young lady who escorted me to the very pleasant lounge. Everyone I've ever met there is stellar!

Linda's car

25 de jun. de 2016

All experiences that I have had with Jay Wolfe Honda have all been positive. Service reps are very courteous and repairs are fully explained to you and any cost identified upfront, so there are no surprises. I will continue to take my car there and would recommend their services to anyone in need of car repair.

G Marcus Burns

24 de jun. de 2016

great, had appointment in and out as we were told we would be..Bringing our Pilot back at the middle of the month for 105K service plus shocks.Going to buy another certified Pilot or CRV in the fallMany thanksMarcus

Kenneth Rodgers

24 de jun. de 2016

This was our first time leasing a vehicle, and the salesman ( Kris Puszynski) was the best salesperson I have ever dealt with. Very nice, straightforward and helpful.

baucom11

22 de jun. de 2016

I popped in to Jay Wolfe to pick up a replacement key I had ordered for my van after work two days ago, unfortunately it was after 6:00 pm so I wasn't able to get it that day. I noticed my favorite service specialist Lucas Kay was still there working so I went to say hi. When he asked what I was doing there and I told him he took my only key and took the key fob a part and fixed it up good enough for me to use a few more days as the key had actually broken off of the encase meant. This was great as I was nervous about it breaking off completely in my ignition. I also mentioned some shaking I was experiencing when breaking. He listened and explained to me what he thought the problem was and then asked if I had time to bring my van in the next day and leave it with him for a couple of hours. I was able to make time in my day and went in without any appointment and Lucas took care of me immediately! I totally appreciate Jay Wolfes concierge service but I decided to use the time while my van was getting fixed to go get my nails done up the street within walking distance...... Lucas offered me transportation for this.! Where do you find that kind of service? It is only from a dealership that knows how important it is! Lucas goes the extra mile every time! on previous visits he has spent the time researching and comparing different vehicles in the web for me when I was interested in a new vehicle (that I ended up purchasing from Jay Wolfe BTW), he has put me in loaner vehicles when I have needed service, he always explains in detail what work needs to be done and why and if it can wait awhile or if he thinks it needs immediate attention and he always goes over pricing before work is done, another thing he does is checks in with me while the work is being done to make sure I am being taken care of and to give me time updates. I have come to trust his recommendations! This is very important to me! Yesterday when I went to pick up my new key from the service department they told me Lucas had already picked it up for me. He totally took care of this issue regarding my keys and took the time to fix my old fob so when I left there I had 2 sets of keys on a power fob and he gave me the broken key back and showed me how to use it to unlock my van in the event I ever lock my keys in. I so appreciate him and the fact that he goes above and beyond every time! I have been impressed with Jay Wolfe Honda from day one but it was my first couple of visits and having Licas as my service representative that sealed my choice to continue to use them ongoing. Thank you Jay Wolfe for being a dealership that cares adopt there customers and thank you Lucas for being an amazing representative of this company and for being an awesome person in general!

Vikings Fan

18 de jun. de 2016

We recently leased a Honda Odyssey Van from Jay Wolfe and had an excellent experience working with Jess Thomas to work out all the details. Jess was straight forward in all communications and paperwork. We felt very good about our experience and would recommend Jess to any potential buyers. He really went the extra mile and even though it will be a while before we're ready to look at a new car again we're certain it will be Jess that we call.

K Kirby

18 de jun. de 2016

Purchased a new Honda CR-V from Jay Wolfe Honda. My sales representative was Erica Braidlow and she did a great job. She had a very thorough knowledge of the Honda car model line and was very personable. I would highly recommend Erica. Additionally, Amir Akbarnia handled our finance through Honda. Amir was professional and explained the finance process thoroughly. I could not be more pleased with my overall Honda shopping experience. Thanks Erica and Amir!

Love my Civic

18 de jun. de 2016

Always great service. Friendly employees with good knowledge of my vehicle. All questions were answered and no pressure to do anything but what I came in for. Would recommend Jay Wolfe Honda to anyone.

SDoo57

17 de jun. de 2016

Just purchased my 4th vechicle from Jay Wolfe. I've been treated well every time. know I can count on the dealership to address any concerns I have. This week, I bought a used CRV. After driving it - I began to smell cigarette smoke. I called Matt - my salesman and he fixed me up with their expert for eliminating cigarette smells. I am spoiled by the lounge - electrical plugs, free soft drinks, coffee, snacks and sandwiches. The most relaxing place to stay when I get my vechicle serviced. Plus - the service guys - like Shawn are friendly and fun to talk to - they treat customers with kindness.

Yolanda

16 de jun. de 2016

Shawn Klein, the most amazing customer service that I have ever experienced. This young man is truly the best employee a company could have.

JOHN ROSS

15 de jun. de 2016

YES OUR EXPERIENCE WITH JAY WOLF WAS GREAT. THANKS TO OUR SALEMAN JOHN AND HIS MGR OF WHOM HELPED US TO GET THE CAR. I TRULEY THANK ALL OF YOU. SINCERLY KAREN

Sheryl M

15 de jun. de 2016

Although my service visit ended up entailing more than I had anticipated (but nothing that could not be expected for a 11-year old Civic), Shawn Klein made it a great experience overall and went above & beyond by providing a little extra TLC to my car.

DeAnna

14 de jun. de 2016

I was told it would take one and a half hours.... it took two. I had a client I needed to get too.

Tim and Donna

14 de jun. de 2016

We purchased a 2016 Honda Odyssey, The car buying experience was great. What made the car buying experience great was the Sales person we worked with. His was Tony. He has been there for many years. I have met him over six years ago while in the dealership getting my car serviced. He never had sold me a car in those six years. However, every time I cam in to get my Honda serviced he always talked to me and treated me like family. During those six years I always looked the cars when I came into get my car service. Not once did he ask or pressure me into talking about buying a car but he always talked to me and treated me like he had known me all is life. My wife was in a accident and her car was totaled. It was time for us to buy a car and we went straight to Tony and finally told him it was time to time to buy. He gave us two or three suggestions, drove the vehicles, decided on the van. Tony was professional. We settled on a more than fair price in a matter of a couple of minutes. The transaction process was simple and professional. The financing was the same. We worked with Amir. The process was simple and professional and in a matter of 15 to 30 minutes the process was completed. Both simple and professional. Time we spent was a little longer that is only because they made us feel like family and treated like family and conversations sometimes were more about getting to know each other than the actual sales process. These are two great Individuals and I recommend that choose Jay Wolfe Honda as your next dealer to buy your vehicle and ask for Tony when you want to buy a car but more importantly have a friend for life. The same goes for Amir in finance. Thanks to Amir and Tony and the rest of the people at Jay Wolfe Honda who make the entire experience great including the people who work in the lounge to serve food and drinks to the administrative support and service center.

Luvtopackstl

14 de jun. de 2016

Another great fast repair to one of our four Hondas. My daughter's car wouldn't start. It was a fried bolt which the advisor showed me. Car finished for $140 before it was promised. All of our Hondas get serviced here!

Jack and Jan

12 de jun. de 2016

We came in to J Wolfe Honda with the idea of buying a new CRV, as our old one is an 04. Kris was very helpful, and not at all pushy. After thinking it over, we came back the next day and leased a new Honda CRV. The staff was very helpful, and it was an enjoyable experience. We will never go any where else. We have been pleased with every one. The service department is helpful and courteous.

Steve

12 de jun. de 2016

Family has purchased and had routine service for several cars. From the first visit to the last the Honda products are outstanding. At Wolfe's the people make the difference!! ....from the courteous sales staff (Kris) in our case, to the knowledgeable service staff and and waiting room attention, you know your presence and business are appreciated. Have no hesitation to give Wolfe's a try, you'll like what you find.

duanedc

11 de jun. de 2016

Had a good experience with my salesman Russell. He was attentive and listened to my concerns and helped me get the vehicle I wanted.

YourMom

8 de jun. de 2016

I freakin love Jay Wolfe Honda. I've been to Honda dealerships all over the country and this is definitely top 3. The dealership is 30 mins away from me and I pass several dealerships including another Honda dealership along the way but JWH is worth the trip. I don't mind going out of the way for excellent customer service. Drew Hughes is the man, Amir is awesome, and the ladies in the lounge are top notch! The other day I had a sandwich, some juice and a smores cookie all for free while waiting for my car *mind blown*

Arnold Sauther

5 de jun. de 2016

I brought my wife's 2015 Honda Accord in for its first oil change. The waiting room is more like a hotel lobby with great amenities. A little snack and a drink while you wait was great. Tay Lour and Bernard Cardello were great. I think it was Tay the caught that the process forgot to wash the car. He took it right back and had that done.

BRITBRAT

5 de jun. de 2016

Only place I go for my service maintenance. The service department is knowledge and friendly. The waiting area is always clean and there to give you refreshments

Cathy

3 de jun. de 2016

I always have a good experience when I go to Jay Wolfe, Brian in the service dept. is always helpful and friendly, The sales floor is so nice and neat love to walk around in it, and the salesmen are so nice and friendly to. The snack bar is nice but the ladies are not at all.

Aditi Nakta

2 de jun. de 2016

I got car for a reasonable price but, should have gone to another dealer even if it was 500 bucks more.I dealt with Adams James and Rothan Thol, I don't even know how they got good review in there earlier services. This is the worst Customer Service I have come across. I almost waited for 5 hours to get the car, they didn't tell me which documents to get and then all of sudden they started telling me about down-payment and some document which were not mentioned earlier (I spoke to them for 3 days before getting the car) By the time I got the car keys I lost the excitement of getting a new car.After I submit the document they needed, I had to tint the car windows and also detailing, I had a appointment for today morning 7:30 am I went there to return my car and get a loaner car, after 30 min I get to know that the loaner car was not booked, and asked me to come later!!! You should have dropped an email at least or a phone call, I wasted almost an hour time in the morning just to go there and know that there was no car!!!! Worst experience everrrrr!!!!!

Louis

31 de may. de 2016

Steve did a great job handling my appointment and service.

Diane

30 de may. de 2016

Bought in my Acura for oil change, ended up with maintenance, and other repairs.

Susan

28 de may. de 2016

The car buying process was great. Kris was very courteous with no pressure

MattFanClub

26 de may. de 2016

In May of 2015 I needed to buy a car fast! My son had totaled my car..he had no license, permission, or insurance. Eventually my insurance covered it but I needed a car immediately since the rental cost was killing me. I lived in the neighborhood so I went to JWH in So KC. I walked the lot (after hours, so I could shop in peace). I met Matt and I shared my story. He was wonderful. JWH wanted thousands more than the cars were worth and after about four face to face meetings and even drawing up the paperwork I had to walk away. First, they did a bait and switch on me. The car that was delivered at signing was not the one I'd chosen. Their excuse was some other lady came and bought the one I was in negotiations on.LIE! The car was pulled around the back, not really out of sight for many weeks after I walked away. I believe Matt would have dropped the price to something reasonable but for pressure from above. I had $7000 in cash. The car was only worth 5K. If you go here only work with Matt. And stand your $ ground or they'll jerk you. Even more so on their 'reject' lot in NKC. Shop carefully.

Jill

26 de may. de 2016

Great service! They make the wait as comfortable as possible: good food, TV and children's play room.

G Marcus Burns

23 de may. de 2016

my wife brought our 08 Pilot in for oil change and Lucas pointed our repairs that were due, including sending pictures home for me to see..nobody has ever done that before. Pilot going in 4-24 for 105,000 full service. Was taking our Hondas to a dealer east of Jay Wolfe but not worth the battles. Very happy Marcus

Jayhawks

21 de may. de 2016

Very quick and timely service. Thorough review of what was done. Hospitality room was excellent. Website coupons didn't work very well and they weren't explained on-line very well as to what was taken care of from the service requested.

KcJohnHenry

20 de may. de 2016

Brought vehicle in for a couple recall resolutions. Was greet by staff and quickly helped. Staff offered to take me to work and son to daycare (they are next door to each other :)). When service was done their staff picked up (on time!) and care repairs were complete. No waiting again! Car was washed (albeit not the best car wash but I'm not marking down for that). Best Factors: Nice/Courteous staff, no waiting, and everything done on time.

Dennis

20 de may. de 2016

Great service, as always! Great place to have your Honda serviced.

Nana59

16 de may. de 2016

I searched for a used Honda CRV across multiple Honda dealerships. I stopped by Jay Wolfe Honda and they beat every competitors' price hands down and threw in some nice perks as well. I HATE the whole experience of car shopping, but the folks at Jay Wolfe made it stress-free and easy. They were upfront, knowledgable and displayed excellent Customer Service. Three top notched guys.

RL - Kansas City

16 de may. de 2016

I've driven more miles than necessary to get all of my maintenance done at Jay Wolfe Honda and I'm always glad I did. The service associates are friendly and many of them are the same faces I see each time, which speaks well of Jay Wolfe Honda as a company. The waiting lounge is wonderful and the time passed very quickly and was relaxing. Although I stayed longer than I'd planned over the lunch hour, I certainly did not go hungry as the lounge serves breakfast, snacks, and lunch! I always appreciate the associates at Jay Wolfe Honda.

Mara

13 de may. de 2016

Everything was great. My daughter & I enjoy going there. Thank you.

nenkc

11 de may. de 2016

Melissa took care of me and my car and she did a superb job with both. I wouldn't take my car any place else.

kcmo3012

10 de may. de 2016

I had to get a new car and had my eyes set on a Honda CR-V. After shopping around, no matter what price I got, Jay Wolfe was able to beat it and provide their complimentary care package. I worked with Drew Hughes through this process. He responded to messages quickly, was honest, respectful, and did not pressure me to sign anything. This was my first time buying a car and Jay Wolfe made it easy and stress-free.

JackWD

7 de may. de 2016

The service writer explained the air bag recall to me, and the requirements that Honda had for my vehical. He explained my two choises, which were leave the vehical and have Honda provide a rental car or sign an affidavit that if I take the vehical home I would not drive it until it was repaired. I chose the leave and rental car option. The people at Jay Wolfe Honda were very helpful with getting my personal items out of my vehical, and getting my rental car. My only problem is the time I will be without my vehical until it is repaired.

Buzz P.

4 de may. de 2016

When I decided I was read to trade in my 2008 Civic (which bought from Jay Wolfe Honda) on a new 2016 model, there was no question where I was going to shop for the right car for me. My wife had purchased a new 2014 model when they came out and our salesman was Kim Mohammadi. Kim is very personable and knowledgeable so I immediately asked for him to help us with this latest purchase He was great in every way. I got the deal I was looking for and his customer service could not be any better. I am recommending him to all of my friends looking for a new or used car. Ari handled all of our financing and made the process very easy. He is also very accommodating and could not have been any better. Thanks to all the staff at Jay Wolfe Honda!

syncro87

3 de may. de 2016

Shawn was excellent. Got my transmission service done at Jay Wolfe $30 cheaper than quote at LS Honda. In and out in a reasonable time. Great waiting area/lounge. Thanks!

J. C.

30 de abr. de 2016

My CRV was recalled due to a defective airbag. Jay Wolfe provided me a rental car and when the replacement airbag was available Jay Wolfe replaced it promptly with no down time for me at all.

JenniferR

27 de abr. de 2016

I've been using Jay Wolfe Honda for service since 1987 - before they moved to their current location which is much closer to my home. The service reps are excellent and help me keep my car in great condition.

Gary W.

24 de abr. de 2016

We live west of Topeka so we almost never even considered Jay Wolfe. Came over for comparitive bid and was pleasantly surprised by competitive bid but was sold by Diane who was very pleasant, knowledgeable and NO pressure. Also the nicest customer lounge that I have ever seen. Amil, business manager was also very nice during the dreaded paperwork portion of the sale. It is an 86 mile drive from my home but worth it for the difference from my home town dealers. Thank you, Gary W.

MU fan

23 de abr. de 2016

Anthony was really helpful in guiding me toward the right used car for me. He was quite personable and listened to my needs.The whole process was too long but had nothing to do with him. I enjoyed his helpfulness.

FannieV.

23 de abr. de 2016

Since I did not have other transportation I was pleased that I was taken home and picked up when my car was ready. My service advisor, Lucas Kay, could not have been more considerate and helpful. He explained things very clearly. This is the third time the air conditioning in my 2012 Honda Civic needed repair. I am hopeful now that nothing further will be necessary and was relieved that this was taken care of . When I need additional service I certainly will ask for Lucas Kay. He was great.

tim glover

23 de abr. de 2016

Jay Wolfe has always done an excellent job in the service department for me.

HB

23 de abr. de 2016

It was a very comfortable visit. Service department personnel was very helpful in getting me in and getting me on my way. Just wanted to say thanks.

Lady in red

22 de abr. de 2016

I dropped the car and they took me home and picked me up when Service was complete. They have the best Driver who is attentive to the customer. The Service Team is also great! :-)

Ernie Wallace

21 de abr. de 2016

Service was great as always at Jay Wolfe, Everyone is very friendly and professional. My 2003 Honda Accord is running just fine.

Gail

20 de abr. de 2016

Called with tire problems, appointment offered for same day. Greeted by Melissa who listened well and established plan of action quickly and efficiently. When evaluation completed she came in delivered the results professionally and with a pleasant sense of humor. As they did not have the appropriate 2 tires in stock, I needed to return the next day at time of my choice. Next day Melissa checked the car in quickly. Though both days took a fair amount of waiting time, the lounge area is comfortable and hospitable with the amenities.

KleKC

20 de abr. de 2016

Good and speedy service, as usual. Did not appreciate being "walked around the corner" to be subjected to a sales pitch very first thing!! When I'm ready to purchase, you will know. I do, however, appreciate the coffee, breakfast counter and your helpful staff.

Tom

14 de abr. de 2016

One car dealer where going for service is always a pleasant experience, from the people to the facilities.

old fogey

13 de abr. de 2016

simple service done quickly with friendly staff at check in and at food, but need better selection of bagels/ I strongly object to the crude attempt to sell me a new car while I waited for service to be performed.

Rae Rae Go Royals

7 de abr. de 2016

Great service. Customer consideration always given. Check all suspicious aspects of the vehicle even if its a routine maintenance service.

Lynn

6 de abr. de 2016

From the time I drive my car into the service area I was made to feel that my satisfaction and comfort were of utmost importance. All of the small conveniences provided add up to a huge impression that even my smallest concerns are of importance to the service center at Jay Wolfe Honda. They make getting my Honda services a pleasure rather than a chore to be dreaded.

Old Woodcarver

5 de abr. de 2016

Moved to town from California was looking for a reliable dealership. I THINK I FOUND IT.

MJ

5 de abr. de 2016

Great experience. Kris helped through the entire process and always willikg to help.

NewPilotCaptain

3 de abr. de 2016

Incredible! From the second we entered the lot, we were greeted with friendliness and respect. Kris, our salesman, made us feel welcome throughout the entire process. He explained all of the features of our new Pilot, as well as walked us through the sales process while treating us like old friends (and not just a customer.) Brad helped us understand the financing and the extras we could sign up for. My wife and I loved being "clapped out" by the entire sales team as we drove of the showroom floor.

Carol, CRV owner

2 de abr. de 2016

I never dread going in for anything at this Honda dealer. I had an appointment for an oil change and leak. Melissa took care of me. She had to order the part so I came in the next day and left my car. Another issue occurred and another part needed to be ordered so I left the car there. Melissa promptly offered a loner car which I accepted. She said it should be ready by 10:30 am the next day. She called at 10:29 to say it was ready. I get several coupons for services at other Honda dealers around me but I would never go to any other. They are aware you are there and offer help if you need it. The waiting room is amazing. Go hungry because there is lots of food, complimentary, of course.

His Wife

1 de abr. de 2016

Everything went well. They even gave me a bag of popcorn!

Lonely1nkc

1 de abr. de 2016

Even though this was the 2nd time I've taken my vehicle here for the same issue, I believe that the problem has been resolved by gut feeling on my passenger side power door on my 2009 Oddesey..

Wayne Braun

1 de abr. de 2016

This is our 4th vehicle at Jay Wolfe and Diane has been fantastic! Easy to deal with and none of the needles back and forth. The dealership is clean and modern. The only reason I would not go five stars, is the after sales pressure for adders and last minute full court press to sign up for them. This is for all car dealers. It sours what is an otherwise smooth transaction. Consumers hate this part and I would encourage dealers of all manufacturers to come up, with a better way to communicate post deal adders in a way that is not so miserable or last minute pressure pitch to consumers.

Melissa

30 de mar. de 2016

We called in for service in the morning. They got us in before noon. We never hesitated to need to wait because the concierge and lounge is awesome!!! Everything was a quality job. I have never experienced this before from any other car dealership. Thank you!!

JW

30 de mar. de 2016

One concern that I have is that I wish that Jay Wolfe Honda would accept American Express as a method of payment. Otherwise, the service was good.

KH

30 de mar. de 2016

The service was great. I test drove the vehicle on my lunch hour and was able to come back after work to complete the paperwork. They really respected my limited time during lunch and didn't drag anything out. Negotiations over price were smooth and reasonable. I would come here again.

DsB

30 de mar. de 2016

First oil change on our new Honda Pilot. Great service and a great experience.

pep

30 de mar. de 2016

Before buying a used Honda CR-V, researched prices online. Jay Wolfe was by far the least and fairest of other dealers. Very professional and helpful.

Honda buyer

29 de mar. de 2016

Bought a new 2016 Pilot Elite here after a bad experience at another Honda dealership up north previous evening- for about $1000 less; and without much haggling. I had extensively researched prior to my visit with the knowledge of what I wanted and what range of price the Pilots were selling for. I was treated with respect, without pressure. They felt it was worth keeping a customer for long term by not haggling over $500. I did not like spending more time and emotional energy haggling over $500 either, so deal was stuck rather quickly. This is my first Honda and service facility seems as good as or better than the luxury car dealerships I have been to before.

Patricia

28 de mar. de 2016

Once again i was blown away by the quality of Customer Service and repair work done at the Jay Wolfe Honda Dealership! I contacted them regarding a problem I was having with my 2012 Honda Odyssey Van, which I purchased from them. They had me in immediately and I was taken care of by Melissa who is one of my two personal service specialists. This in itself is one of the reasons why I favor this dealership over any other place..... they make it personal and give every customer red carpet service! I have come to trust my service specialists! Melissa had the issue diagnosed in minutes and let me know that my problem was covered by Honda and had me in a loaner vehicle and out the door within about 25 minutes. I didn't have to ask for one! she told me the problem and let me know it would be three days in order to have the parts in and get it fixed and then asked for my license and proof of insurance and said she had me good to go and all would be taken care of! Sweet! I have my vehicle detailed there on a regular basis because it is roughly $85.00 and they do an exceptional job way better than anywhere I have ever had it done at for much less! So I asked her to schedule a detail while it was in shop to save time being that it would be there for three days and I had a loaner. She got it scheduled and guess what when I went to pick up my van she had it all done and looking and smelling great again and said there was no charge this time it was on her! I have never experienced this before anywhere! They had also checked on a couple of other things that my warranty covered that needed to be done and when I left Jay Wolfe I paid a total of $25.00 for my deductible! Thank you Melissa for being amazing and turning a stressful situation into an enjoyable experience! I appreciate you!

Kofi

28 de mar. de 2016

I was offered free synthetic oil change since this was my first oil change since purchasing my vehicle from them. Nice experience overall.

KCMO

27 de mar. de 2016

Browsing the pre-owned CR-Vs, I received excellent no pressure service from Anthony Jacobo. He was aware that I was shopping around, but was extremely professional and knowledgable with my questions. He spent a couple hours with us test driving and was very easy to work with. I would recommend seeking him out if you are planning to visit Jay Wolfe. Thanks Anthony.

Carol H

27 de mar. de 2016

I just took my car to Jay Wolfe Honda for its 70,000 mile checkup; Lucas was my service advisor, and did a great job! He took care of all my requests for the service, including ordering a new oil dipstick (which he put in for me--not an easy job, since the handle of the old one had broken off) and getting my transmission fluid changed. The dealership has a nice waiting area with coffee and pastries and other munchies available, so I could be comfortable waiting for my ride. All the work was done in one day, and I'm back on the road again, thanks to the guys in the service department!

Catlady

27 de mar. de 2016

This was just a routine service appointment, but it was a great way to start the day. As I waited, I was treated like I was there to buy a car. In fact, I get treated like that every time I go to Jay Wolfe Honda.

Young

25 de mar. de 2016

Great experience. No pressure sales. Great job to infor me when the new car will be arriving. Walked us through all the main features of the car.

Tami

23 de mar. de 2016

This is my 3rd vehicle with Jay Wolfe and as always the service is great (thanks to Shawn K.) and the wait is a lot nicer now thanks to your wonderful customer service area. All your employees make everyone feel welcome and at home. Thanks!

zadok

22 de mar. de 2016

We love Jay Wolfe Honda, and have other honda dealerships close by, but really do travel to this one to do our business since they do such a great job! The service is great and the amenities while you wait are exceptional to help pass the time while the repairs are being done...especially with children! When children love to come to the "car shop" it is a GREAT thing! We thank the dealership for their integrity and helpfulness every time we are there, and we are blessed to keep relationship with different people there. We absolutely love Shawn Klein, Amir Akbarnia and JC Pratts...they are such a blessing! Thank you Jay Wolfe for quality, integrity and service!

OP BOB

18 de mar. de 2016

Service appointment right on time AND very good. Nice dealing with real people here in the US. Courtney was very good and my 2012 Accord is now "brand new" again and they also fixed a paint boo boo for no additional charge. Beautiful and clean facility!

Maur

16 de mar. de 2016

Always a pleasant experience. Neat, clean lounge, professional service staff, good food options.

Leah B

14 de mar. de 2016

Steve Barzilla is the best service advisor. He understands my customer preferences and is always straight forward with recommending repairs. He lets me know what can wait and what should not. He understands my budget and never tries to sell me something. He always shows me the trouble spots and owning a Honda with 250k miles himself understands where I am coming from. My CRV has been a great car. I will always request him as a service advisor; he is prompt at seeking me out in the customer waiting area in the time frame he says he will.

gratful consumer

13 de mar. de 2016

I have had the pleasure of purchasing my 3rd car from Jay Wolfe Honda, and this does not include the two I have helped my Daughter purchase. As ALWAYS, the entire staff is friendly and helpful. I also have my cars serviced there and find the same experiences. Their process is fun and very helpful. I would personally like to thank Kris Puszynski, Marc Vance and Josh Pop for helping me in my endeavor. Working with all involved made this an easy venture and all were very helpful from the start; looking for the model I was looking for and helping through the purchase process. I will always point any friends to Jay Wolfe!!

JulieG

13 de mar. de 2016

I drive 30 minutes to this dealership by choice for the incredible customer service and excellent quality (there's another Honda dealership just 1/2 mile from my house). I bought my new Honda here and will definitely buy my next Honda here! It was time for an oil change today and the whole experience was excellent from start to finish, as usual.

anonymous

13 de mar. de 2016

excellent experience except ofr 45 minute wait for financial person and we were paying cash!!!

O'Dell Anderson

12 de mar. de 2016

You are always made to feel special here at Jay Wolfe Honda. The service technician Mr. Kay is very accommodating and very knowledgeable as well as courteous. The customer waiting area is super nice with plenty of things to keep you occupied as well as complimentary food and beverages that is unlike most dealerships.

Bonny

10 de mar. de 2016

Just a routine check up, but Shaun in service, was friendly and efficient. (The s'mores chocolate chip cookie and Starbucks coffee didn't hurt either.) Also, nice to have my car washed!

Lesia

9 de mar. de 2016

Easy to schedule, convenient, fast, friendly service!

Stuart

9 de mar. de 2016

Pulled into the service area without an appointment. Was in, done, and out in under an hour. Without an appointment! These guys are the best. Thanks to Courtney and the rest of the crew at Jay Wolfe Honda.

BobArrgh

8 de mar. de 2016

We have always had a great experience at Jay Wolfe Honda. Our relationship started in 2006 when my daughter needed to replace her Honda Civic, which had been destroyed when someone slammed into her. We went to Jay Wolfe and she got another Honda Civic. I was so impressed with the way we were treated, that I started using their service department for my 2003 Honda Accord. I have never had a complaint about their work or the way I have been treated. Every time I take my car in for service, Tony, the salesman who sold my daughter her car, greets me and asks how she is doing. When it came time to buy a second car, we went to Jay Wolfe and bought a 2013 Honda Pilot. Our salesman (Kim) and the finance guy (Amir) were both knowledgeable and pleasant to work with.

Don

7 de mar. de 2016

Kris did an excellent job of walking the thin line between us feeling pressured and providing great service.

Cynthia

6 de mar. de 2016

Shawn (service) & Kim M. ( in used sales), were extremely helpful and supportive in my visit. I was undecided about detailing my car. Thanks for the help.

Artie

4 de mar. de 2016

I had the best car buying experience ever! I'm a woman this is my 4th car and I went alone. I was approved in 20-30 min John Moose was my salesman and JC was the manager. I waited in the lounge until Brad the finance guy greeted me to finished up my paper work. I would totally recommend any to this dealership.

Karen W.

2 de mar. de 2016

Kris doesn't just sell or lease you a car and then send you out the door. He always keeps in touch with emails/telephone calls to see of if he can help you anyway or if you have any questions. The entire process working with everyone at Jay Wolfe rates a 5 star. I have leased a car every three years since 2004 with Jay Wolfe.

Phil Cacioppo

1 de mar. de 2016

Courtney did an excellent job in helping to service my Honda. The service was quick and the quality of work was exceptional. Courtney carefully explained the cost of possible future repairs on my 2002 Honda which helps me decide when it is time to buy a new Honda. You need to hire more people like Courtney! I will be back again! Phil Cacioppo

JoH

29 de feb. de 2016

Kim helped us with the initial purchase, and it was almost the best experience EVER. I would rather take a sharp stick to the eye than trade a vehicle. Kim changed my mind on that feeling. Unfortunately, the experience went downhill a little from there. We were anxious to get out of the dealership since we were in town visiting family, but the financing and paperwork took much longer than expected. Overall, though, the experience was good.

Jennifer D.

28 de feb. de 2016

Just bought our fifth and sixth cars from Jay Wolfe. Kris is always great to work with and keeps us coming back!

CHughey

25 de feb. de 2016

I usually work with Steve, but this time I worked with Melissa. Both of these folks are great and knowledgeable. They know I want the work done properly and they also know I am on a budget and do not want to be "upgraded" all the time like other dealers try. They are honest about upcoming repairs. I also feel like this is the best place to go for an oil change or car repair because they treat every customer with respect. The "waiting room" is actually set up more like a cafe. They have free wifi so I can work on homework while they work on my car. They even wash the car for free at the end. Unless you are your own Mr. Fix it, why would anyone go anywhere else for car repairs?

leslie

25 de feb. de 2016

service was quick and the waiting was just enough time for me to enjoy a tasty lunch and then back to work! thank you very much! The Panini was very good.

Honda Civic 2015

25 de feb. de 2016

The facility was neat and clean. A relaxing atmosphere. All service personnel were courteous including the cafeteria staff. All of my questions were answered regarding my car by the service man. The wait time was short. Definitely this is where I will bring my car for service.

David Mac

24 de feb. de 2016

Always a good experience. These folks are the pros. Great lounge.

Marc Burns

24 de feb. de 2016

I drive twice as far to get to Jay's and don't mind at all. Cafe is also cool. Lucas Kay did a nice smooth, low pressure handling of what my CRV needed, considering I came in to spend $39.00 and spent $430.00. But the little CRV is go to go for a very long time, bringing in 08 Pilot for 105000 servi8ce

Bill & Nori

24 de feb. de 2016

Best purchase experience ever! Jay Wolfe Honda for life! Kris, Russ & Amir are the best.

Camille "Michelle" Leeson

23 de feb. de 2016

I have never experienced such honest, professional and friendly service at any other dealership. Jay Wolfe definitely has set the bar far above the service found at any other dealership! I do not see how they could possibly achieve a higher standard than they have already set and met. To put it simply they are absolutely the best and I have been buying cars and having them serviced for 40 years.

Rob

23 de feb. de 2016

I have bought 4 new hondas at 4 different dealerships and this was by far our best experience.

mayday

22 de feb. de 2016

routine service for my 2007 w/ 140K miles on it; this dealership has great customer service; prices are likely 20% higher than a non dealer shop, but the quality of the work / parts offsets that; I've had great experience here over the past several years

Cheryl H.

20 de feb. de 2016

I completed an oil change and tire rotation at the dealer as needed. The team were very professional and completed very efficiently in a timely manner.

Gailla

20 de feb. de 2016

Great lounge area to wait in, great service, as always

Amy Luke

19 de feb. de 2016

Best purchase experience ever! Jay Wolfe Honda for life!

Bob

19 de feb. de 2016

Even though we have purchased our last two Honda's at other dealers we always bring our cars to Jay Wolfe for service. Not buying from Jay Wolfe has nothing to do with them or their prices.

Loyal Jay Wolfe Customer

19 de feb. de 2016

I've been to Jay Wolfe many times and bought my last vehicle there, even though it wasn't a Honda! I keep bringing my Toyota back here for oil changes and other service. They really have a first class operation and I know I can count on them to service my car right and do a thorough check to make sure I don't have future issues.

Photographer

19 de feb. de 2016

We had an emergency in that both side doors to the van would not open. We called Jay Wolfe and were worked in the very next day, which was critical since some out of town guests were arriving. We were able to get an early appointment, the car was repaired, and we made it to the airport to pick up the guests in time. We appreciate the timely service and excellent repair.

Mary

19 de feb. de 2016

Excellent Service, thank you Jay Wolfe service staff!

Ryan - Kansas City

18 de feb. de 2016

Nice customer lounge to hang out in while I waited for my oil change and standard service items to be completed.

Carol from KC

18 de feb. de 2016

I purchased my 2008 Honda CRV new in 2008 fro Jay Wolfe. I have always been treated with the utmost respect and courtesy (even being a woman). They continue to take care of my SUV and "she" runs perfectly and I love "her". The service reps have always been so kind, attentive and professional. I would not take "her" any where else for service,.

R. Rook

17 de feb. de 2016

I had a very positive experience this week at Jay Wolfe Honda. The service writer could not have been more efficient in getting my car taken care of. They have always been very reliable any time I've taken my Honda in for service.

Teresa

16 de feb. de 2016

Great place to buy a car and they treat you like royalty!

Faye Marshall

12 de feb. de 2016

My son purchase a vehicle recently, he could not have chosen a better place. Honesty, integrity, respect and overall satisfaction sums up our experience. I will purchase my next vehicle from Jay Wolfe Honda. Thanks guys!

RK

11 de feb. de 2016

We've been utilizing Jay Wolfe Honda (and Acura) for nearly 30 years for new cars and service. We've tried other dealers and found them to not be as straight-forward, friendly, and helpful as the folks at Jay Wolfe.

Kim W.

8 de feb. de 2016

I've purchased several new cars and this was one of the most relaxed and easy experiences I've had. Everyone was very friendly and attentive without being pushy or aggressive. The sales people stayed late to make sure we understood all of the features of the car, and the dealership facilities are very nice. I highly recommend Jay Wolfe Honda.

Matt

6 de feb. de 2016

Byron was fantastic. Friendly, professional service. Everything was clean. I was in and out and my car was fixed same day at no charge because it was under warranty.

Jules10

5 de feb. de 2016

Byron was amazing. He was professional with excellent customer service! He made sure my vehicle was repaired correctly and also helped me in getting a full refund for the repairs from Sam's club by putting a detailed description of Sam's Clubs error on my receipt. Also the two ladies working in the lounge were great as well. They hooked me up with some refreshments and snacks while I waited. They were both friendly and professional. Unfortunately I don't remember their names. But they do deserve credit for great work as well.

Sharon/KS

31 de ene. de 2016

As a car buying novice (who had done her homework) I found Drew Hughes excellent & patient at explaining all the features. He along with Marc Vance and Amir in finance made an experience I was dreading, a totally good one!

camzmom22

29 de ene. de 2016

Shawn is my usual service tech when I bring in my Pilot. He is always helpful and honest with what needs to be done and goes above and beyond to get me on my way.

ron1701

29 de ene. de 2016

Great car buying experience. Did feel rushed to make a purchase. Sales person was extremely knowledgeable of the vehicles that I was interested in looking at...

watersld

28 de ene. de 2016

I have no complaints whatsoever about my service. The service technician , Byron Hughes, was friendly and very professional. He took the time to explain to me what was needed. As always, I received excellent service.

Loftlizzard48

28 de ene. de 2016

The dealership facilities are pretty nice, and accommodating to families with children. That's the only good thing I can say. If you are looking for a used Honda I would defiantly recommend you steer clear of Jay Wolf Honda. The finance "manager" will not take no for an answer when it comes to selling his extended warranties. He was extremely pushy, and finally fooled me on to purchasing the warranty telling me it would only extend the length of my loan by three months. I relieved my title work in the mail the next week and much to my surprise he had actually extended the loan six months. I was not happy about this. I have contacted the dealership to try and get ahold of the "finance manager" and surprise surprise he will never answer his phone or return any of the voicemails I have left. The receptionist who directs the incoming calls at this dealership can not get anyone on the phone to talk to me. Do not expect anyone at Jay Wolf Honda to care if you have any problems after the sale. Customer service is definatly not a priority.

parentsof2

27 de ene. de 2016

We bought a used car for our 2 high school daughters, so we were looking for a good, relabile car and also a teaching experience for them. We came away with both. Chris (sales) and Amir (paperwork) were both great to work with, helpful but not pushy and very professional including our daughters in the communications. We would have appreciated a heads up/clearer explanation of how long the final purchasing process would take. We had to wait an hour to get in to sign the final paperwork and take the car home...on a weeknight with high schoolers who have homework and other commitments, this was frustrating and we would have planned differently had we known. But overall, a great experience and definitely recommend.

jlambsy

27 de ene. de 2016

I had my car serviced and detailed, and they recovered my lost car key deep in the canyons of my seat cushion, I can finally lock my car, much appreciated!!

Futboljackie

25 de ene. de 2016

Got me a great deal with no hurry, friendly, no rush, gave you every detail on the car and financial as well. Recommend it to everyone.

John Rose

25 de ene. de 2016

Professional, courteous, friendly, thorough, fixed my problem immediately and did it right the first time! When the time comes I WILL be buying another car from JAY WOLFE ...............

Kigalbre

23 de ene. de 2016

Unfortunate news but great experience. Stopped for a "question question" and Melissa knew my car needed to be evaluated. She was able to get my car seen when I was there and in a timely manner! Not great news but appreciated and will come back for the repair. Thanks

kate_al

23 de ene. de 2016

I have been returning customer for many years and several Honda models (regular service, nothing major with the cars - Honda is just GOOD). Robert Magana has been my advisor for most of the service visits. Never had I seen him without a smile. He is very to the point on what should be done, how long/how much it will take. And, granted, timing can vary some but both ways (faster or longer). But in the end, he somehow makes it all worthwhile and makes you feel appreciated.Glad to know that his service was recognized and he received promotion. Job well done.

Timeclockz

23 de ene. de 2016

Best service ever! They are all very friendly and helpful. It's good to have built such great realstionships with these guys. Great job guys!

Dave

12 de ene. de 2016

I am so upset with them. I just spent over $1,000.00 on service and they did not wash my car .I specifically asked for a wash and they did not comply. There is no reason for such ineptness.

dand1892

7 de dic. de 2015

Car took 7hr longer to fix did not receive call when was done and had to call twice. Assistant service manager was supposed to call me back and didn't. Then got a survey call and was supposed to have service manager call me and wait for it.....no call.really worried about their service

baucom11

3 de dic. de 2015

I only have good things to say about this dealership. They were referred to me a few years ago when going to purchase a new vehicle. I ended up buying there and have continued to have my van serviced there ever since and just bought a new / used car for my daughter two days ago. I didn't have to think about where I was going to look as I would not go anywhere else for service or purchases. My Regular service specialists are Lucas Kay and Melissa Davis they totally cater to me and even though I know I am not they make me feel like I am their only customer! I had the joy of working with and purchasing the car for my daughter from Kim Mohammadi who again gave me excellent service and was professional but personable! He introduced me to Josh Pop to work on the finance end and I experienced the same thing professional but personable! They truly work as a team and cater to customer service which as a business owner myself I appreciate. Customer service, integrity, product and efficiency are the main things I look for as a consumer and I refuse to spend my hard earned money anywhere but somewhere that meets my criteria. As for integrity I received a call yesterday from Josh Pop who called me and said he decided to run numbers again and came back with better financing which lowered my monthly payment by $25.00 a month! He didn't have to do this as I had left there happy with the financing but he decided to go the extra mile and try something that was completely unexpected! How is that for customer service? Thank you Josh! One more thing I left there giving a hug to the people I worked with.... I'm not going anywhere else! Thank you Jay Wolfe Honda and especially thank you to the individuals I have had the pleasure to work with! Lucas and Melissa you are both Rock Stars!Patricia M. Baucom

Rob

1 de dic. de 2015

Came in for oil change and found other routine services needed These were completed on time. Steve was thorough in his explanations. Service done promptly. Lounge is excellent. Staff all were quite courteous and helpful

Sally789

30 de nov. de 2015

This service visit was for a recent recall. The work was done in a little less time than first estimated. My wait was very nice as I had a comfortable seat, TV, food, or whatever I needed. The two young women who took care of the food bar were especially nice and helpful. I'd rate the visit a 5.

queenbee

29 de nov. de 2015

Besides a test drive to duplicate the issue, Lucas went the extra mile and sought out other drivers of the same make and model on the internet and found and fixed a problem that had occurred for a while with a software update that he said was greatly needed..Other repairs were done that were needed for other issues at an earlier date with the hope that the intermittent problem would be fixed also. Unfortunately those repairs did not fix that particular problem. Thank you Lucus for digging deeper and stopping the occasional shuttering on accelaration . Great service being shuttled to home and back also. Very thankful for such good service. Satisfied Honda Oddesy owner for almost 15 years. I love the concierge service!

BIGBABY

27 de nov. de 2015

Melissa,Thanks for handling everything for me on the recall. She was prompt, in making me feel good about the visit, so early at 7:00,

jyk2002us

25 de nov. de 2015

All questions answered properly and quickly.No rush and took times to go over many things. Sale rep and financial specialist were awesome and reliable.

mansiondriver

18 de nov. de 2015

the main reasons for service - new tires, alignment, and oil change were performed timely and the costs were reasonable. the scheduled service was also performed timely, but was a bit pricey. however, they did find a need for rear brake pads that was reasonably priced and performed timely. they accomplished the service before noon.

lhruby

15 de nov. de 2015

Courtney and the techs located a electrical drain that 2 mechanics could not find. Amazing Service- She laid out my options, the steps they were going to take and while they were crazy busy that day, I felt like I was the most important issue she had. The issue was resolved and Courtney could not have been more helpful, professional and attentive.

trusconi

14 de nov. de 2015

Byron did everything I would have wanted. Met me with a smile. Used my name, throughout our exchange. Explained what they were going to do, how long it was going to take. Time estimate was right on the mark. He went through a review of everything they did and thanked me for my business. Was a truly great experience.

Axelrods

13 de nov. de 2015

I came in for a recall repair for my Civic. Steve gave me a realistic time range for the work to be completed and reasons why some repairs take longer than others.

Love My Honda

11 de nov. de 2015

Melissa Davis provided "EXCELLENT" Service! She was friendly, knowledgable, and extremely helpful in assisting me understand the numerous service needs my vehicle required. Thank You Melissa for a job well done! Not only will I continue to ask for you but will also recommend you to others. You're service was GREAT and much appreciated!

carolc

5 de nov. de 2015

I went in for an oil change as usual. They did the routine inspections, and found that my front brake pads were almost completely worn down. I was planning a trip the next week, so I was thankful that they found the issue. It cost less than I thought it would, so even though it was an unexpected expense, I am grateful that the issue was found and replaced.

2006HondaCRV

1 de nov. de 2015

I brought my Honda in for an oil change and airbag recall repair. Melissa is very cordial and efficient yet friendly. She brought a couple of things to my attention (getting very close to my 100,000 mile checkup) but wasn't pushy at all. My car is 9 years old, and we have gotten all our service done at Jay Wolfe (including bodywork at the KCK location after two accidents) - always highly satisfied with the service and treatment I receive.

debbiec

29 de oct. de 2015

I took my Civic in for routine "A1" service. This was a routine oil change. As usual everyone was very cordial and helpful. I had a tire that I was having to put air in and they found a puncture without my asking. They were very thorough but did not do more than I asked.

wfisher8

28 de oct. de 2015

After a month of problems , Steve found a nail that was causing the problem. Thanks, Steve for your continued help and expertise, you are the best.

hondalover

27 de oct. de 2015

I had to take my 2007 Honda Pilot in for oil change. Needed a couple more items done... Lucas was very understanding that I was on a time schedule and got me taken care of right away. He got me settled into the lounge area where you are greeted an offered a variety of drinks, snacks, and meals while you wait. It is extremely nice to know they care. Its like a feeling of home with all the smiles. Lucas does an amazing job. I have dealt with others that do the same thing that you don't get elsewhere. Thanks Lucas!

Prabhjot Arora

25 de oct. de 2015

Great experience buying a car here. Dealt with Savannah LaMar for internet pricing quotes and she was great in terms of coming to bottom line best pricing.This is my first new car and Tony Alsaleh, my sales representative, made it very seamless and stress free. He guided me through the process and paperwork requirements. I had outside financing, but that wasn't an issue at all, whereas most other dealerships would push you to apply for their financing. I was out of F&I office in half an hour thanks to Brad Wolfe, finance manager. All in all, great experience. I would recommend going to Jay Wolfe for their car purchase any day.

Timmy

25 de oct. de 2015

The comprehensive attention we received from the time we walked in the door was GREAT.Kris, Ryan, and Brad gave us a great deal, and were very focused on making sure we understood every detail of the transaction, from negotiating price, detailing warranty information, and instruction on vehicle operation. Great job, Thank a lot. -Tim & Rose-

Jordanhonda

25 de oct. de 2015

This is our fifth car purchase with Jay Wolfe in the past 25 years. All of our experience with them, both sales and service have been excellent. In the Finance Department, Amir Akbarnia was professional, friendly and efficient. I highly recommend Jay Wolfe Honda and in particular, working with Russ King.

davidward01

24 de oct. de 2015

I enjoyed the time I had at the dealership and the staff I encountered. I would recommend anyone to Wolfe. I also really enjoyed the snackbad for the goodies.

damons573

20 de oct. de 2015

Traded and bought my new car last week. Kris was exceptional in getting my car picked, customized and paperwork in order to sign, purchase and drive off all within a hour. Exceptional Sales staff and advisors!

Jason D

20 de oct. de 2015

I bought my second car from Russ last week and the experience was even better than the first. Honesty is his first priority and it shows. Brad had us in and out of the Finance office in a snap as well.

happy customer

19 de oct. de 2015

my sales person went above and beyond. I was so impressed and will be back. the process of doing the paperwork took too long I felt. I will be back to buy another car from Tony

flyhalf76

15 de oct. de 2015

I waited on my vehicle while it was being serviced. It was ready faster than the time estimate I was given. Always courteous staff. I'll be back.

JaneKC

14 de oct. de 2015

I would give this five stars except for one thing. My car is always returned to me with the headlight setting different than the one I use. If I don't think to change it back to automatic, I find myself driving at night without lights! Obviously unsafe, as well as inconvenient.It should be a routine for the service people to return the vehicle with the same settings it came in with. (I suggested this last year, too, but there was no change.)

Happy Honda Hippy

8 de oct. de 2015

I continue to get reliable, very good service from Jay Wolfe Honda. My 2002 Odyssey now has 176,000 miles on it. This week I brought it in for the airbag recall, oil change, tire rotation and brake service and a couple of minor electrical things (made my appointment online which was pretty convenient because I did it late at night when I remembered!). I thought I'd need new brake pads, but they were able to machine grind (not correct term) my rotors, which saved me $$. I was happy to get all this service done for less than a car payment, which makes hanging on to this car very attractive. Driving it home, I could tell it was running so much better.

KC Lady

3 de oct. de 2015

Just had 30,000 mile service which went great. Like that I can fill out service required online. Very knowledgable advisor made suggestions & handled promptly. Offered a free ride home but chose to wait. Had my free breakfast in the waiting area which was spotless. Attendees there very helpful. Best service department in the city.

cjohn123

2 de oct. de 2015

I recently purchased a Honda Accord from Jay Wolfe Honda (Sept 30th) and came away very impressed with the entire staff at this dealership. Chris Hansmann was the sales person I worked with and he was terrific - very knowledgeable about the cars, very thorough with walking me through all the details on the car and the new features, and very efficient with the entire process. Brad Wolfe helped me through the financing and was also terrific to work with. All in all - a great experience and I would highly recommend using this Honda dealership over pretty much any other place here in KC - I have used the other places and Jay Wolfe is far superior. The customer lounge is of course terrific with the great customer service and free food!

Rhonda Y

1 de oct. de 2015

I purchased a 2009 Nissan from Kim Mohammadi--he was amazing to work with!!! Josh Pop was great to do the financing with - very professional and respectful of my decisions. And food court for customers was excellent while waiting!!!

Emily

28 de sep. de 2015

My first experience at Jay Wolfe's and first Honda purchase was totally positive and exceeded my expectations. There was absolutely no pressure, and Matt Ahlquist was very patient with the deliberate way I proceed when making a major purchase. Appreciated the agreed-to price. Matt even assisted with the return of a rental car. My experience with Amir Akbarnia was equally positive, and he could not have been more accommodating when I changed my mind about a warranty. Really appreciated the excellent customer service provided by both of these men.

AnnM

27 de sep. de 2015

I highly recommend the dealership. Drew Hughes was the sales person I dealt with. He is extremely helpful and knowledgeable. He was quite respectful of my time and did everything possible to find a car for me at the price and with the features I preferred. His enthusiasm and energy made the experience painless!Amir, in the Finance Dept. helped me through the finance process. He is extremely efficient, helpful and friendly, explaining the options and the advantages of each aspect. From the beginning of the process to driving the new car off the lot, it was a very good experience!

Honda girl

26 de sep. de 2015

Test drove a car. Got a better price in Lawrence. Jay Wolfe has called 6 times wanting to know if we bought a car yet. They have claimed to remove our number but have continued to call 5 more times. I requested our number be permanently removed 3 days ago and they have called 2 more times since. If you go here don't give them any info.

NJDevilsFan

25 de sep. de 2015

There's a reason why almost all the reviews are 4 and 5 stars. Everyone in this dealership I have ever dealt with goes above and beyond to take care of your car and explain all the work in detail. On my most recent visit, Courtney Walker could not have been more courteous and helpful. Kenny Milburn in the Parts Department was a gentleman and provided excellent service as well. The dealership has the best waiting room and you get a free car wash when they are done servicing your car!

Beth

24 de sep. de 2015

I've purchased so many Honda's from Jay Wolfe, I've lost track. Live in Shawnee and still drive to 103rd in KCMO because the experience is worth it. We continue to take both of our vehicles back to them for service so that they have all of our records. I have never dealt with anyone throughout the dealership who wasn't professional, courteous, and very customer service oriented. From Sales, to Service, to Finance and the rest, this team has the kind of customer skills that are hard to find these days! Highly recommend this dealership to anyone who wants a straightforward, positive experience at a dealership!

Deb

24 de sep. de 2015

I really appreciate the customer service that was provided by Courtney Walker. She not only went out of her way to ensure I understood the work that was going to be done, but she also printed out my updated insurance card and put it in my glovebox. WOW! Just amazing. She also advised me when my extended warranty period would be expiring in order to proactively re-establish it prior to the expiration. It was nice working with a lady that clearly was very knowledgable about the repairs needed and had such a strong cutsomer focus and great attitude! Kudos to Courtney! I will definately recommend Jay Wolfe! Thanks, Deb Meiron

sacgk

23 de sep. de 2015

Shawn Klein was my service adviser. Very professional. Gave me a time estimate and my car service was completed within that estimate. Advised me that I needed a brake light which is something I hadn't noticed. The great beverage/food service is certainly nice for the waiting customers. The smoothie was delicious.

Bev

21 de sep. de 2015

Robert Magana is always professional and efficient is getting our car needs taken care in a very positive way. . . always cheerful and communicates in a timely way when our car will be ready and it always is . . . we appreciate his excellent service.

littlelindsb

21 de sep. de 2015

Thank goodness for Courtney. This is really the first time I've ever had to worry about doing car stuff on my own and she put me at ease and completely took care of me. She spoke to me in layman's and got me in and out lickity split. If she's not employee of the year yet, she should be :)

customer

20 de sep. de 2015

I appreciate the work that Benny, our Salesman put into getting me a good deal on my new Accord. I am very happy with the car. The staff at the dealership went out of their way to make sure my family and I were comfortable during the process. This is our 2nd Jay Wolfe Honda but will probably not be our last.

cbenton67

19 de sep. de 2015

I went in for back to back visits-Courtney helped me both times. She's super efficient and great to visit with! Love the customer care in the service dept and inside at the concierge area! I had been very busy and stressed at work all week-was nice to be treated with courtesy and care. thanks Courtney!

wfisher8

17 de sep. de 2015

I have been coming to Jay Wolfe since 2005. I have always had good service. Shawn was very professional and courteous. They did great and fast.

R&B

16 de sep. de 2015

I had to have some warranty work done on my 2015 Honda Fit a/c. It wasn't getting very cold. They got me in the same afternoon and after a total of a 2 hour wait in the service lounge (including a free made-to-order panini and blueberry smoothie!), the problem (a leaky pressure valve) was fixed, and I was on my ice-cold way. Shawn was friendly, professional, and kept me updated about the progress. I also have closer dealers, but have always had the best service at Jay Wolfe Honda.

Ed

15 de sep. de 2015

Steve provided excellent service. He explained the process to me and the work was done on time. Steve reviewed the work and inspections with me before I left.

Yoda

14 de sep. de 2015

From my first contact with Kim in the parking lot to the very helpful ladies in the lounge who went well beyond just helping my wife when we came back to buy our car, the care and friendly service made buying a new car a pleasant experience. I can honestly say that every person I came into contact with at J Wolf Honda treated me in a friendly and professional manner. Got a great deal on top of that.

honda1

14 de sep. de 2015

This is an all-around good dealership -- sales and repair. No question that customer service is highly valued. Courtney Walker is to be commended for my experience with the service department.

PLSO

13 de sep. de 2015

The staff was great to work with. They went out of their way to ensure I received all the discounts possible. All the employees gathered and clapped as my wife drove the new Accord out the door.

Zadok75

11 de sep. de 2015

I just went in for routine maintenance, and they got me in quickly and out in a reasonable amount of time. Shawn Klein is very helpful and personable. I look forward to bringing my vehicles here even though there are three Honda dealerships closer to me, because of the service and the waiting area. I able to have lunch if I am there during that time or just a snack or whatever I need while I wait. They have service perfected there and I won't go anywhere else as long as I can help it! Great job everyone and thank you for a great visit!

awalker

9 de sep. de 2015

I worked with KIM yesterday and he was just awesome. Shawn in service was kind and very caring with my car.Thank you.Andrea Walker

Tom J.

8 de sep. de 2015

I decided to give Jay Wolfe Honda a try after buying my last 2 Hondas at a different dealership in the metro area. I was unhappy with the way I was treated at the other dealership and I was extremely pleased with how I was treated at Jay Wolfe. From my internet inquiry to going to the show room the experience was terrific. I was assisted by Chris Hansmann assisted me and was extremely knowledgeable about the car features and options. I was extremely pleased with the price (much better than the dealer I've used before) and never felt uncomfortably pressured to buy the add-ons at the end of the process. Everyone at the dealership was friendly and helpful. I have a great new Accord EX-L and couldn't be happier. I will definitely buy my next Honda here!

Kenny Vy

8 de sep. de 2015

We bought our first new car with Mr. Cardello. He is by far the best sales person that we have a presure to work with. Great price, great service you cannot see anywhere else!

shirl

4 de sep. de 2015

Everybody was great. Courtney said it would take 1 hour and 20 minutes. In 30 minutes my car was ready and even cleaned up. Barely had time to finish my lunch. It was awesome The oil change was free..

Robert Montgomery

3 de sep. de 2015

We bought a 2016 Pilot Touring. This is our third Pilot and fourth Honda. We traded in our 2011 Pilot Touring which was the first Honda we bought at Jay Wolfe. We will no doubt be back to Jay Wolfe. Everyone we dealt with were so nice. It was great. We live almost 100 miles from Jay Wolfe but we were treated so nice both times we would not consider going to another dealer. We highly recommend The Jay Wolfe dealerships to anyone. nice people, a great deal and the cleanest dealership we have ever seen. Thanks so much to all at Jay Wolfe Honda!

brutaltruth

2 de sep. de 2015

Coming from a sales background always makes it hard to buy from a sales person and having sales experience in cars is even worst. I have to say I was not impressed with the internet sales person, but when I got to the dealer ship the staff was amazing. Even with me being ruff and persistent with the things I wanted the staff kept smiling and tried to please me, I am very happy with my new car and felt they tried extra hard to make my experience a "WOW" and they did, and they fed me! Thanks guys & gals!

cweysmith

2 de sep. de 2015

We were very satisfied with our recent vehicle purchase. We spent time with Steve on a Saturday afternoon and I did not feel pressured to make a decision. We told him we'd be back and we were after finding that they were willing to work with us and 'earn' our business. We actually went through the purchasing process with Diane and she was great as well. She was knowledgeable and easy to talk to. Amir helped wrapped everything up with financing and was efficient at getting us the information we needed.Overall there was no pressure to buy or add options, etc and we apprecite that. They are quick at responding and are attentive to the customer. We look forward to using them for servicing and possibly future vehicle purchases.

beaglelove

1 de sep. de 2015

courtney was excellent on the phone; told me exactly what i needed to know. when i got to my appointment; i explained i didnt have much time for extras and she accomodated me with efficiency and personality and suggested future reccomendations without the pressure for more services, that i had felt in past visits. i will ask for her guidance in next visit.

CSWP

30 de ago. de 2015

I've been a Jay Wolfe Honda customer since 1989. I recently had my 2003 Civic in for 90K service, the passenger airbag recall, a state inspection, and door switch replacement. My service advisor was very friendly and courteous, explained everything, and provided an accurate cost/time estimate. They had me on my way by mid-morning. I've been very satisfied with this dealership over the years, I have all the recommended services done there. That's why I've only owned two Civics since 1989.

Barbara L

29 de ago. de 2015

I have been doing business with J Wolfe since 1987, that's 4 cars, Civic, Accord and 2 Odyesses. A plus in sales, service both automobile and customer. You are my only answer to cars and service.

SeanDugan7

28 de ago. de 2015

Kris, Marc, Chandler, Savannah, and Josh were all very pleasant to deal with! They beat the competition in price and trade in by a mile. Best car buying experience I've had to date!

cstreet89

27 de ago. de 2015

When I pulled into the lot at Jay Wolfe I was nervous that salesmen were going bombard me into buying something I didn't want. The guys at Jay Wolfe were the complete opposite! Anthony was wonderful! He helped me find a car I love that has all the features I HAD to have all within my budget. Such a personable staff made everything a lot easier! I would most definitely recommend Jay Wolfe Honda. Buying a car has always been rumoured to be a long drawn out process but, not here! Everyone was just awesome! Thanks!

JaLing

27 de ago. de 2015

We went to Jay Wolfe Honda due to the air bag recall. I had expected for there to be a longdelay in getting an appointment, but we were given an appointment within days. The check-inwas extremely efficient and quick, and the waiting room was furnished with many comforts for the customer. Shuttle service was available but was not required for us. They were able to complete the work within the time allotted.

pwill2

26 de ago. de 2015

Whether it's regular maintenance or something unexpected we have always received excellent service at Jay Wolfe Honda. The staff is informative and thorough. The amenities a nice touch. The experience unmatchable. Thank-you!

KMachine

24 de ago. de 2015

I came back to Jay Wolfe Honda after a 15 year period and Tony made me wonder why I ever left. My wife is the proud new driver of 2016 Pilot and Tony, Kris and Amir made sure it was a smooth process. Wonderful to deal with and my wife/kids are excited about returning for service to take advantage of the best customer lounge at a dealership in Kansas City

Lynn1952

23 de ago. de 2015

Easiest and most relaxed and fun car buying experience we've ever had! They made us feel like we were their most important customers. We felt like everyone at the dealership considered our comfort and satisfaction their top priority. At absolutely no time did we ever feel pressured or rushed in our decision to purchase a new car. I will recommend Jay Wolfe Honda to EVERYONE!

richard777

22 de ago. de 2015

Shawn's diagnosis and explanation were excellent. I felt I had great service that will keep my 3 1/2 year old car preforming like new. Thanks. Richard Huff.

Stephanie08

21 de ago. de 2015

I took my car in to have them look at my auxiliary port as it was no longer connecting to my phone and for an oil change at the Honda dealership. (one of my least favorite things to do because they always try and sell you more) Sure enough the service man told me my car was due for an A16 - meaning an oil change and a rear differencial fluid change. Then he told me there were past services that I had declined that they really needed to do "sooner rather than later". He said they base their services needed off of what the Honda computer in my car is telling them. I told him that everything they told me my car needed I had taken to my mechanic that I have been using for 9 years and my dad has been using for 20 and my mechanic told me my car did not need these services done. So I told him that I was going to pass on his recommended services and that I just wanted the oil changed and I wanted him to take a look at the auxiliary port to see how much it would cost to fix. The serviceman called me a few hours later to tell me that the auxiliary port was going to be about $170. He also told me that there was "coolant leaking everywhere and I need a new water pump because this one could burst at any moment, and that my mechanic had put the wrong spark plugs in my car and that I need a valve adjust otherwise I am going to end up replacing my valves." He said the main concern was the valve adjust and the water pump because "my water pump could burst at any moment and then coolant would gush everywhere and that could ruin my engine" The new water pump and the valve adjust was going to cost me around $1200.00I chose to deny their services and told the serviceman that my dad would be coming to pick the car up tomorrow. He told me that he was going to have to make a note in their system saying that he felt my car was unsafe to drive (he tried to get me to rent a rental car while they fixed my car and I denied that).I told him he could go ahead and make that note and I would still be having my dad come pick my car up in the morning. My dad went and picked my car up and the serviceman explained everything to my dad that he had explained to me. My dad then took my car to our normal mechanic and explained to him everything the Honda serviceman had told us. My mechanic kept my car overnight and put cardboard under it to monitor the "leaking coolant", he also checked my spark plugs and valves. He called me the next day and said the cardboard was completely dry and my waterpump was perfectly fine and not leaking coolant and that my spark plugs and valves were also fine. (my car had been driving completely normal before I even took it to Honda) He did say my car had a blown fuse that he had gone ahead and fixed. I was relieved to hear that my car did not need $1200.00 worth of work to it and even better, my mechanic didn't charge me because I've been a long time customer. Due to my experience with Honda and their service man trying to tell me I needed $1200.00 worth of work done to my car when I actually needed none I will no longer be using their services even for something as simple as an oil change. You are supposed to be able to trust your car dealer that they would know what you car needs and when it needs it and that has not been the case. Everytime I have taken it in for an oil change it's always "needed" several hundred dollars worth of work. Hondas are not cheap cars but they are supposed to be reliable which is why I purchased one. I will seriously consider if I ever even want to purchase a car from Honda in the future if it is always going to require several hundred dollars worth of work everytime it needs an oil change.

SCLesan

20 de ago. de 2015

I'm totally sold on these people.(Obviously, since I have a new vehicle) As a repeat customer, I can testify to the high quality of this dealership that only gets better over the years.

kcrealtor

20 de ago. de 2015

Good service and follow up. The service center is really nice and has great amenities. The work is quality but sometimes pricey sometimes surprisingly competitive though. Courtney is awesome to work with and Kim Mohammadi is a great used car salesmen.

geige

19 de ago. de 2015

The usual trepidation of buying a new car was nearly completely mitigated (except for writing the check) by the staff of Jay Wolfe Honda--no high pressure, condescending people are employed there from my experience. They are all about customer service and satisfaction. Remarkable!

Holly

19 de ago. de 2015

Prompt friendly service. The service tech. was extremely helpful . The waiting room far exceeds any other dealership, with entertainment, food and excellent service. I actually look forward to spending time there.

Garden girl

15 de ago. de 2015

I was impressed with the extended amount of time that my salesperson ( Diane Thompson) spent with me and her detailed knowledge of the car I purchased. She followed up with every detailed question and was professional in her job.

Element 2011

15 de ago. de 2015

Courtney Walker helped us with our service needs. She was thoughtful and courteous and really got the job done. She answered all our questions and helped to quickly take care of a few unexpected issues. We were very satisfied with the service and especially with Courtney's help.

J Stanley

15 de ago. de 2015

I wanted to thank Jon Moos for helping me deliver the car to our house in Gardner, KS. He went out of his way and was extremely helpful with my purchase.

Marci, 3 Hondas so far

14 de ago. de 2015

I was very happy with my service at Jay Wolfe Honda. Melissa helped us from the start. My Honda is old and has many miles on it (202,000) to be exact. If I were a salesperson and someone brought in an old Honda, I would definitely be concerned. How many things are wrong with this car??? Melissa understood, however, that I wasn't ready to let go of my old car and she was sensitive to all the care it needed. We discussed the issues and the time it would take to fix it along with the cost and I am happy to say that the car is running well and they finished it in the time frame they had originally predicted. I feel confident that I will be driving my old car for many years to come. It wasn't inexpensive, but I had also driven it for years without any servicing to speak of. I was happy to receive the expert service and to have my car back in the shape it used to be. I plan to drive it for another 202,000 miles!! Thanks Melissa and Jay Wolfe Honda!

thom

14 de ago. de 2015

Melissa Davis:Great young lady to work with. She always takes good care of my car. She got me in early and she made sure the job was completed quickly.

Greg

14 de ago. de 2015

Jay Wolfe Honda made by car buying experience a very positive one. They were very courteous and kind with low pressure sales tactics. I recommend them as a dealer of choice if you are in the market for a new or used vehicle.

GAZ

13 de ago. de 2015

Due to a medical condition I have not driven my 2004 Pilot for the past 8 months. As I anticipate being able to drive within the next few weeks I contacted the Jay Wolfe Honda service department on Monday morning to make arrangements for a battery assessment, oil change and thorough check of the engine compartment due to evidence of critters having spent the winter months under the hood. I explained that I would have the car towed to JWH, but would not be able to pick it up myself. Service Adviser Shawn Klein assured me that this would not be a problem. In addition to the services requested he indicated that my airbag recall could be taken care of as well. Shawn called me the following morning when the service was done, reviewed the findings and assured me that a JWH service employee would deliver my Pilot to my driveway. Many thanks to all at JWH for such service.

Priscilla

12 de ago. de 2015

This was my first car purchase at Jay Wolfe Honda. I visited several Honda dealerships in the Kansas City area but found this dealership's pricing was the most competitive for a Certified Pre-Owned Honda Accord. JC Prats (General Sales Manager) went ABOVE and BEYOND to earn my business. Customer service across the staff was top notch and exceeded my past car buying experience in every area. The Customer Lounge is the best I've seen in Kansas City. My drive time to the dealership is about 40 minutes away and I could easily drive to a much closer dealership, but my car buying experience was so outstanding that I will make the drive back to have my vehicle serviced at Jay Wolfe. Exceptional 5 Star Experience!

momontherun

12 de ago. de 2015

We will always come here for big work tosmall things like oil changes. They are fast, friendly, and high quality service. Plus they have a great waiting room always aiming to please.

chucksip

11 de ago. de 2015

I brought my Honda Pilot in for an airbag recall. The services were performed in less time than I was promised. And the service rep did not try to cross sell me anything which sometimes causes tension between the dealership and the customer. I was in and out quickly, with a smile on my face.

honda1

11 de ago. de 2015

Everyone I worked with at Jay Wolfe Honda -- Jayson Szymaszek, salesman Tony Al-Saleh, and Amir Akbarnia -- were kind, courteous, and knowledgeable in helping me with the process of purchasing a new car.

CRVdjay

8 de ago. de 2015

For purchase of Hondas or service to Hondas, Jay Wolfe Honda is the dealership you are looking for. Courtney is very knowledgeable in her job. She is also very polite and friendly. I.would recommend her to anyone going in for service on your Honda. I've been with Jay Wolfe for 6years now and plan on being with them until my Honda CR-V wears out. And then I'll buy a new Honda from them. Thanks Jay Wolfe for the great service given to my vehicle. I'll Be Back!

Andy

6 de ago. de 2015

Great experience purchasing my Honda. The dealership is set up for a fantastic customer experience. They accommodated me with everything I needed. Everyone was courteous and they are not high pressure.

Happy Honda owner

4 de ago. de 2015

Courtney Walker handled my recall in a manner that was pleasant, courteous and professional. She made direct eye contact and explained what I needed to know. The recall was handled within the timeframe estimated, and my car was parked just outside the doors.

Renee

1 de ago. de 2015

Thank you for your prompt service and helpful attitude. You always make myVisit a pleasant one. Everyone has a smile and willingness to help.

Amy

30 de jul. de 2015

Always have a great experience and wouldn't go anyplace else. They worked me right in when my check engine light came on and I just showed up without an appointment

djs9206

29 de jul. de 2015

Jay Wolfe has serviced my 2007 Odyssey since I purchased it there. I've been very happy with the service from Jay Wolfe and would love to buy my next vehicle from them, however, I am not happy with my Honda ownership experience. My vehicle has very low mileage for a 2007--only 84,700 miles, however, I've had to have extensive repairs way over and above normal maintenance. I've had to replace motor mounts, timing belt/chain mechanism, power steering pump, and I'm on the 3rd battery. I purchased a Honda based on their reputation for quality and reliability, but that has not been my experience. Sad to say I will definitely be looking at other options (like Toyota) for my next car purchase, but again--I love the service I've received from Jay Wolfe Honda.

Shigsy

25 de jul. de 2015

Just bought our second car from Jay Wolfe. By far, the easiest and fastest two car purchases I've ever made. Will definitely return when it's time to purchase again.

dwilmshorst

25 de jul. de 2015

This was our third purchase with Jay Wolf Honda and Sales Repersentative Tony Asaleh. Tony is the best. My wife Tracy I needed to replace our 2005 Honda Accord EX and Tony take care of us in one afternoon. We test drove first an Accord and a CRV and my wife went with the Accord. Jay Wolf and Tony had the Accord Model and Color in stock. We had a smooth interaction with Josh Pop in the Finance Dept and we were on our way with our new Honda Accord.Also, I was assisted by Sales Representative Alyssa Reyes regarding my initial internet inquire for the Jay Wolf Honda Test Drive gift card Promotion. Alyssa was very helpfull.David and Tracy Wilmshorst

Winter snowbird

24 de jul. de 2015

My first really good experience in buying a car.we dealt with Tony Asaleh and Mark Vance, and got the car I wanted at a good price.

Happybuyer147

24 de jul. de 2015

This is probably the tenth car we've bought in our lifetime and we've always dreaded the process. Hands down the best and easiest car buying process! What an amazing staff they have! We'll be back again for sure!

DebRN-Personal Trainer

22 de jul. de 2015

Courtney has demonstrated her knowledge and skill by clearly communicating the car issue, what needed to be done, keeping me informed, and cordially inviting me partake nourishment and beverage at the innovative/ forward thinking hospitality center. She confidently and competently takes care of her customers. The process of getting my car quickly cared for was streamlined and state of the art. Kudos to those for creating such service and to those making it happen. Thanks to the mechanics who were behind the scene helping my car function optimally

Jimmy

22 de jul. de 2015

My recent car buying experience at Jay Wolfe Honda exceeded all expectations. My wife and I went in to purchase a new Honda Odyssey. We were quickly greeted with a warm welcome from Russ King, who walked us through the buying process, and in no time at all we had agreed on a fair price. The new car sales manager, Ryan MacFarlane, took the time to personally introduce himself and make sure our experience was excellent. The finance manager Amir was very friendly and also did an excellent job going through and explaining the paperwork. The team there is running a top-notch business. My wife and I love our new Odyssey and the experience we received from Jay Wolfe Honda. We will definitely purchase from them again! Thanks, Jimmy and Stephanie

benlw

20 de jul. de 2015

Had a very good experience. Jay Wolfe Honda really brings it when it comes to keeping you comfortable. Chris solved problems for me and Amir made things simple. Good car buying experience.

accounting guy

17 de jul. de 2015

Courtney made it a point to stay on top of my service status by keeping the communication lines open. The service required a second day and although it was her day off, she had another service rep call me to update status. It was obvious that she truly cares about the customer experience. Very professional and highly personable.

Momof3

17 de jul. de 2015

Most recently took my Honda here for service and had to bring my three small children with me. The waiting room crew went out of their way to be friendly to my children and make sure we had everything we needed. Lucas our service desk provider also helped me get everyone back to the car, explained thoroughly the work they were doing and why. Always a good experience at Jay Wolfe.

steve1234

16 de jul. de 2015

I got a notice for a passenger side air bag recall. My wife was all nervous about riding around in the seat that may get her hurt. I had to take care of this immediately, or you know the rest, If mama ain't happy, ain't nobody happy. So I took the car to my dealer, without any notice, walked in and they were getting a lot of folks in to have the same thing done. I was fortunate that they had the replacement part in stock. It took awhile to get it done, as several people were ahead of me, but I wasn't going home without that new air bag. That would have been a fate worse than death. I really appreciated the fact that the service guys felt sorry for me and found the time to get my car taken cart of. This dealership has always been first rate with me. they are nothing but the best. I've been coming here for 10 years and have never had a complaint.

kaybaby123

15 de jul. de 2015

It was great. Done when Steve said it would be.The lounge was wonderful. Gals there took great care of me and others.I do wish that after service I would not get so many phone calls and emails. Doing this has been a problem. Why are you forcing me into at least 25 words?

Static

14 de jul. de 2015

After much research on which one to replace my 1997 Accord with 251,000 miles, that will last the rest of my life, we settled on a new Accord EX. I emailed out my need to each dealership in the KCMO area. The exact car was simply not in KCMO. Jay Wolfe Honda was the first to respond with exactly what I wanted, and at a REALLY good price !!! They offered to go outside the area, and have it shipped in.Diane Thompson, our fantastic sales consultant, was on top of everything, and has fantastic knowledge of who does what at the dealership, and also how the cars these days work. She offered to be our resource for any questions we have on the electronic maze in today's Accord.In short, we are thrilled with the people we worked with at Jay Wolfe Honda, and the promptness and accuracy throughout the entire purchasing process, including the concierge at their snack bar, who took care of our thirst and need for a cookie ! They have thought of everything.

nsmith757

13 de jul. de 2015

Great except I had no idea an oil and filter change with tire rotation would be $300. I still would rather deal with you all than an advertised special.

Gramma M

11 de jul. de 2015

Courtney was so personable, professional and knowledgeable in helping me with my service choices and applying my online coupon for best price. She is a great asset to your service team!Tony, who sold me the car about 2 years ago, never fails to remember me and my family and goes out of his way to acknowledge my visits and see that I am well satisfied with all aspects of the Jay Wolfe experience.Shawn was indirectly involved in my service visit, always helpful and friendly.

mansiondriver

9 de jul. de 2015

I have always had service done by Jay Wolfe Honda since I purchased my Accord in 1998. They know history of car so they also asked if I wanted to do optional service and knew that they had previously replace a head light on left and this time were replacing headlight on right.At last the showroom renovations are finished, so I could see what is available in the 2015 cars while I waited for service to be completed

mjgriswold

8 de jul. de 2015

Outstanding service performed on my 2006 Honda Odyssey Van with 168K miles on it. Work was done in approximately 90 minutes. Courtney was my service advisor and she did an outstanding job. She was Completely focused on customer service.

Bill

8 de jul. de 2015

All-round excellent service. He was pleasant and efficient. Service was done in a timely manner. Much better than my previous visit. I'll be back.

PURPLEMISSY

8 de jul. de 2015

I have had the best experiences in getting my vehicle serviced because I have had the opportunity of having Courtney to assist me for a second time when bring my vehicle in for service. She has been very professional, pleasant and helpful each time. She was knowledgeable and helpful in getting the things done that needed to be done to my vehicle. I would recommend her to family and friends. After finding out all the service I needed on my vehicle, Courtney asked if I had lunch and offered me a snack. The Staff preparing the snacks were very pleasant and accommodating. They did not have the chips I preferred on the counter, but offered to look in their stock to see if they had it. The waiting area was very relaxed and accommodating. Even though my wait was 1 1/2 hours, it did not appear as though it was that length of time.I find the wait at Jay Wolfe Honda to be the most pleasant experience I have ever had while waiting to get my vehicle serviced.

NDKCDomer

5 de jul. de 2015

Recently leased a car from Jay Wolfe Honda. They worked very hard to meet our price point and to ensure all of our questions were answered. Sales staff was very courteous and their customer lounge is very comfy and their staff is ready to feed you. We will be back again.

Fouzia

4 de jul. de 2015

This is the great dealership. Good price, no pressure and very honest. This is the best car buying experience I ever have. Mr Russ King provide us extra ordinary customer service. Business dept is very honest. No secrets and straight forward process. I will highly recommend this dealership

Jfowler22

1 de jul. de 2015

This dealership was very willing to work with me throughout the entire buying process. Sales staff was very professional and accommodating to my needs. I'll be buying all future Hondas from this dealer!

telliottosceola

23 de jun. de 2015

After being completely disappointed by service at the State Line Nissan Dealership we were honestly ready to hang it up and go home at 6 pm on a Monday but then we happened across Jay Wolfe Honda and decided to stop in and check out the CR-V. Steve Pozin approached us and asked if we had any questions, we said we were just looking and he said let me know if I can answer any questions and then let us be. We decided we would like to drive the vehicle so we asked him some more questions about the little SUV. He answered every question I could throw at him without a second thought. It seemed I couldn't stump him. He was quite knowledgable.Kris Puszynski took us out on a test drive while Steve helped another customer finish their buying experience. Kris was extremely helpful and if you ever see the plaques covering his office walls you will quickly realize he is extremely experienced! He was very pleasant to work with, and had a very cool accent to boot :)!I feel like perhaps we may have been a bit spoiled having Steve and Kris help us! Generally customers only have one sales person taking care of them. Anyway by the time we finished paperwork it was about 10 pm and everyone was quite tired(especially my wife), but Steve and Kris stuck around right up to the end to answer any questions and even brought my wife some nuts as she was just about to go down :)I could not be happier with our experience at Jay Wolfe and all the help we received from the wonderful staff. If you ever have the opportunity to purchase a Honda I would highly highly recommend doing it at Jay Wolfe. We live over 2 hours away and will be sure to purchase there again.

shanthi

21 de jun. de 2015

Shawn really very nice guy helped me by rescheduling and making pickup arrangement and suggestions about my car thanks Shawn. Helped me with coupons also

Natali

21 de jun. de 2015

Everyone is always very nice and helpful. I have always been very happy with their quality of service. They do the best they can to make sure your car is working properly. I've never had a bad experience here.

CindyB

15 de jun. de 2015

I could not be more pleased with both my 2012 Pilot purchase experience (thank you, Kim Mohammadi!) and the competent, courteous service I have received from everyone at the dealership. Courtney Walker was a wonderful ambassador -- there's really no other fitting term -- during a recent service visit. She made me feel welcome and explained every part of the process thoroughly. I look forward to my next service trip!

Docjane

14 de jun. de 2015

I like that there wasn't a big haggle experience of buying a new car. Russ King was friendly and helpful. I wish it wasn't so far from my home because there service would be good I'll bet.

Tom

14 de jun. de 2015

Great experience. Everyone went out of their way to find the right car and close the deal. Great car, great price.,great drive. The dealership is friendly and very welcoming. The snack area is a great addition.

Dan Wing

13 de jun. de 2015

It is one thing for the dealership to tell you the Customer is #1...and then there is Jay Wolfe Honda. They don't bother to say it because you know it! I brought my Honda Civic in as it was having some issues. I inquired about what kind of trade in value I could receive on it. Well let's say I left a few hours later with exactly the car I wanted at the reasonable price I asked for. No stress...their concierge lounge is top notch...their people are top notch. Please...if you need to do business ask for Drew Hughes...fantastic. And I did financing with Amir Akbarnia...absolute delight. Jay Wolfe Honda puts the deal in dealership. Give them a shot and you won't be sorry!

John53

12 de jun. de 2015

I arrived and was met as I was getting out of the car. I explained what I needed to be done to get the car ready for our trip. Lucas wrote it up and answered all my questions. In less than two hours, the oil was changed, air filters were installed, the tires were rotated and the alignment was done. Everything I asked to be done was completed. Lucas walked me out to the car and we checked it over. Everything was great and I was on my way home less than two hours.

Kriggs1969

10 de jun. de 2015

Had service done in a very timely fashion with Melissa being very friendly and knowlegable. She took the time to listen and talk with me about my vehicle. Will go no where else!

Rick Wallace

10 de jun. de 2015

I arrived at the dealership at 5pm and was greeted by friendly salesman who allowed me to test drive a couple of Accords that I liked. Because of the great service, wonderful lounge area and explanation in detail of financing and the car I ended up purchasing a 2015 Honda Accord Sport EXL and couldn't be happier!!

prof118

9 de jun. de 2015

I called mid-day to schedule regular service for my much-loved 2004 Civic Si Hatchback, and they got me in the same afternoon. That's already big. I told Justin when I arrived that I hadn't been as happy with my previous visit, and he was very responsive in the discussions we then had about the car, what it has had, and what it might need going forward. I'm not a mechanic but I'm not stupid, and so our conversation was in depth and thoughtful, especially in the way he followed up on a query about a tiny oil leak, the absence of a clear source, and the most likely explanations for it. I was in and out in exactly the amount of time he had suggested, and for exactly that price -- within $5. In the meantime, I also had a generous (and very tasty) waiting time in the customer lounge. Wonderful people there. Thank you to all!

trish

8 de jun. de 2015

I needed an oil change, and the service department was busy, but they still got me in. I couldn't be more pleased. I had been having trouble with the tire pressure sensor and Melissa showed be how to reset it.

Mac66

6 de jun. de 2015

We bought our Honda from Drew Hughes. He was GREAT, he bent over backwards to help us with our purchase. From start to finish, I would say this is a SUPER dealership. Not high pressured, they want to take care of their customers. We would definitely buy another vehicle from Jay Wolf Honda.

Gary1234567

6 de jun. de 2015

I have dealt with Steve barzilla several times over the last several years. I am always impressed with his knowledge and ability to make me comfortable in asking questions about recommended maintenance.

BVANROSS

31 de may. de 2015

I switched from another Honda dealership to Jay Wolfe about a year ago. Best thing I ever did! They never talk to me condescendingly. They appreciate the money that I'm spending. They are prompt and take great care of my vehicle. They are super friendly and probably have the best waiting lounge with amenities that I've ever seen from ANY dealership. I highly recommend that you atleast check them out and decide for yourself.

rubybelongstoCarol

29 de may. de 2015

Purchased my 2008 Honda CRV new in 2008 from Jay Wolfe -- have always taken it back for maintenance, etc to Jay Wolfe -- always a very pleasant experience with great service and people, I had the pleasure of working with Courtney in the last 2 visits. Very smart and informed lady and appreciates other women who own cars...will continue to use this dealership.

djinolas1

28 de may. de 2015

I had enjoyed my car purchase experience at Jay Wolfe Honda. Kim, car consultant was really helpful and work to secure my Honda purchase. The entire experience was great!!

Hassydad

28 de may. de 2015

We purchased our first Honda in 2010 (CRV) from Russ King. As long time members of USAA we found there were many benefits. We were treated quite well and left knowing if we ever got another Honda it would be from Jay Wolfe Honda and Russ. On our return this Month we were treated like old friends and had another great experience at Jay Wolfe Honda and purchased another Honda CRV. We never hesitate to tell people where to go and who to ask for if they want a pleasant experience and a trustworthy car.

Happy Fit Customer

25 de may. de 2015

Highly recommend this dealership. Best all around for Honda in Missouri. Was able to give us great price, great financing, and great options for our new Honda Fit EX. Love the in store cafe and children's area. We drove 2 hours to buy the car here because the local dealers were unprofessional and kept changing the paperwork.

showmepilot

24 de may. de 2015

I am a Costco member and called for Costco pricing and spoke to Jayson Szymaszek. He was absolutely fantastic. He gave me the internet pricing but told me on the Pilot I was looking at I could get a better price in the store. I told him I was on the road and could stop by in about 10 minutes but it would be 30 minutes before closing time. By the time I got there, 5 minutes, Jayson had already told Tony Alsaleh, one of the salesman, that I was coming. Jason met me when I came in, introduced me (and my family) to Tony and the sales manager. They offered us food and beverages. Within 5 minutes, they had given me the keys to a Pilot Touring and my family and I (no staff) were off on a test drive. This surprised me. I must look trustworthy or they really thought my Odyssey with 217k miles was a lot of collateral. When we got back they gave me the pricing and it was very competitive. We had to leave to get to a birthday party and I got no pressure about it. Jayson and Tony were understanding and asked if I wanted them to follow up with me. I said yes and Jayson and I spoke/emailed several times over the next week or so. I had advised them I was really wanting to wait for the new Pilot but was a realist and knew that I could get a much better deal on the 2015 and was ready to buy if the deal was too good to pass up. They ended up providing that deal with no real pushing from me. The only issue was that because it is an outgoing model, they had limited stock and didn't have the color we really wanted and didn't have anything to trade another dealer to get it. Long story short, I ended up buying from another dealer who matched Jay Wolfe's price. I spoke to Jayson after and he was very understanding and so was Tony. I actually dreaded this call a bit because they had both been so awesome. However, they both understood that I keep cars a long time and needed to be happy with my purchase. I am happy with my car and Jay Wolfe is actually responsible for the great price I got from the other dealer. I recommend this dealer and they will be my first stop when we are ready to buy another car. I was sad I didn't get to buy from them. I got treated fine by the dealer I bought from but Jay Wolfe really goes above and beyond.

bob m

23 de may. de 2015

My daughter advised me to go to Kim re getting another car. He was very patient in helping me understand which cars had certain features. In no way was he pushy and I appreciated that. I called him Wed eve and by Fri evening I had the car I wanted. I would definitely recommend Kim to any one wanting/needing a car. Amir was also quite helpful as well. I understand why Kim has so many repeat or referred customers.

robs

23 de may. de 2015

Roberto Magana handled our case with professionalism and honesty. Our issue was odd sound and vibration on acceleration and we suspected an exhaust leak. Your service department found that it was an air filter that had not been replaced properly. The filter had been replaced by an oil change shop and another independent repair shop could not identify the source of our problem. The independent repair shop initially contacted Roberto and paved the way for us to bring it to Jay Wolfe. It was an easy fix, but rather dicey in identifying. Roberto also determined we needed our tires aligned. Overall, we are very pleased with the service we received.

Jcfox

16 de may. de 2015

As usual my car was done in a timely manner, work was done as requested, and recommendations were made by staff, I will definitely use this dealership again

DD

15 de may. de 2015

This is the second car I have bought from a Jay Wolfe dealership. I am truly impressed with the professionalism of their staff and the seamless process. I would highly recommend visiting this dealership if you are in the market for a new Honda. Mark Vance and Chris Hansmann were wonderful throughout the process.

rubybelongstoCarol

15 de may. de 2015

I purchased my 2008 CRV new at Jay Wolfe, therefore, they are the ones that service it. Have always received excellent service. Yesterday, Courtney took care of the car and me. Kept me updated as to what needed to be done while I waited and explained in a manner I, as an older lady, could under-stand -- very sweet and professional and definitely will continue to bring "Ruby" back to Jay Wolfe.Thanks for taking care of us.Carolyn Gibson

KAA

14 de may. de 2015

I always choose Jay Wolfe to have my car worked on because of the great service I receive from Lucas. He is very helpful and always so nice when I come in. Lucas is so pleasant every time I talk to him and his smile is very welcoming when you walk up to his desk. There needs to be more customer service people like him. My car is done in a timely manner so my day is never wasted when I am there. I will keep returning as long as he is still there.

John Rose

14 de may. de 2015

Second to none! Everyone there is a professional and they treat you like family. They are very thorough and have your best interests at heart.

momof6boys

11 de may. de 2015

Kris Puszynski made this the BEST car shopping experience we have ever had. His honesty and genuineness made us feel comfortable, and he worked hard to make us happy and get us exactly what our family was looking for.

MarP

10 de may. de 2015

I am a single mom on a budget, so buying a newer car was no small decision. I started my search on the Internet and Savannah was courteous in making sure not to bombard me with constant e-mails. When I finally did arrive to JW, a couple of weeks later, I was greeted by her and she led me to Chris, my sales rep. Chris was phenomenal.! He was helpful, professional, engaging and knowledgeable. He worked with my budget and was never pushy. At the end of the day, I wased to Josh, the finance manager. I have owned several cars before, but I've never financed one, so he made sure to go over every detail with me. Very nice and professional. The ONLY reason that I did not give my experience 5 stars is the fact that from the moment I decied on a car, I waited over 4 and a half hours to see Josh in finance. Although the customer waiting area and concierge service are great, that wait is too long.

Doug

10 de may. de 2015

Kris Puszynski did an excellent job in helping us in deciding to buy the Touring CRV. We were looking at the Acrua RDX, Kris's demeanor and professionalism, and helpfulness made our decision very easy to purchase the CRV. Josh did a great job with the financing and helped us with the many different options for our new CRV. The concierge service was excellent, best in the city.

Ashley

6 de may. de 2015

Melissa is a trustworthy person and has integrity. I can trust her with my car. I trust her advise!! I am so glad that she is part of your team.

Deanna

5 de may. de 2015

Shawn was helpful with all the service needs of my CRV. He advised me of a recall of an airbag and saw to it that was replaced during my service visit.

RockinRealtorkc

4 de may. de 2015

Kris Puszynski and the Jay Wolfe Team,Thanks for making my third trip for the same car a joyful adventure! I simply called Kris placed my order over the phone! I had 60 minutes to trade my car in and get out the door! Happily, I rolled off the showroom floor to sell another house in 40 minutes! Jodi Kaplan Kleweno

dmjkcmo

4 de may. de 2015

Excellent customer service! They had my servicing finished 1/2 hour sooner than expected! I have all my servicing done at this dealership! I highly recommend this dealership for sales and service.

Kh2015

3 de may. de 2015

On a Friday afternoon, I searched on the internet for the ideal used car within 200 miles of my home. The best fit was a one-owner civic at Jay Wolfe Honda in Kansas City. I inquired about the car through their website and received a response on my cell phone from Lauren. I called her and she assured me that the car was everything it was advertised to be. Saturday morning I spoke with the salesman Kim, and just by speaking with him I felt very comfortable in placing a deposit on the car to hold it for the 3 hour drive. My wife and I made the drive, test drove the car, was shown the vehicle's service record, and feel we paid a fair price for a fantastic, clean, reliable, used car. Thank you to Lauren, Kim, and the finance manager Amir. Oh, almost forgot, they even fed us dinner while we were waiting our turn in the finance department. We highly recommend Jay Wolfe Honda and just might make the drive again next time we need a new or used car. Thank You!!!

stephsteger

3 de may. de 2015

Melissa, the service mgr. is thorough, professional, and dedicated to delivering the best experience to the customers. We trust the Jay Wolfe staff so much that we drive from Olathe to service and purchase our Hondas. Having mechanics you can trust is priceless. Being treated like your satisfaction and safety are of utmost importance completes the Jay Wolfe experience.

#2fit

2 de may. de 2015

The service personnel greet me with a friendly, welcoming smile. The area that is devoted to customers waiting is open, pleasant, and hospitality. I'm kept informed about the status of my car's repair

Andy53

30 de abr. de 2015

I would recommend Jay Wolfe Honda Thank you Tony Nafrez Saleh you went far and beyond to get my new lease happen Thanks for the sandwich

mlm

24 de abr. de 2015

Service was done in half the time I was quoted. The staff was thorough and very courteous. They offer complimentary refreshments while you wait and the waiting area was very roomy and clean. I would definitely recommend this dealership. The only person I talked to was Roberto Magana. I could not submit the survey unless I checked one of the names listed but Roberto's name is not listed. Therefore I chose someone in management and ask that you add Roberto to the list of names to choose.

Bffdi

24 de abr. de 2015

I would recommend Jay Wolfe Honda to my friends. The service was professional, courteous, and timely. Loved the waiting area. I will definitely come back.

mkehoe

19 de abr. de 2015

I would recommend Jay Wolfe Honda to all my friends. Kris was a true professional. All employees were friendly and willing to help answer questions.

Honda2013

19 de abr. de 2015

The service was timely and excellent this time! I always appreciate the kindness and wonderful hospitality especially since I usually come in with my children.

mmefke

17 de abr. de 2015

Steve was very helpful and tried very hard to accomplish all we wanted in a short time. Happy to make contact with Diane because she was filling in at customer lounge. What a team player!!

genroz

16 de abr. de 2015

This is my third Honda. The sales people are great. Russ takes his time to explain the necessities involved in dr;iving a new car. Service people are very nice and attentive to your needs. Great dealership reallly worthy of 10 stars.

cheryl12

16 de abr. de 2015

I worked with Courtney to have my sunroof repaired from traveling outside the area. Courtney coordinated the process for repair very efficiently and professionally. The repairs were completed in a timely fashion. I also met with Tony Asaleh and ended up buying a new car. Tony treated me as family and expedited the process. He knew exactly what kind of vehicle would assist me in my business. Additionally, I met with Josh Pop, who expertly explained the details of the purchase and rates, etc. The experience was great!

jrubalcava

14 de abr. de 2015

I drove in without an appointment and was greater by Robert who was extremely friendly and professional. He gave me a cost and time estimate which both were spot on. J Wolfe Shuttle gave me a ride home then picked me up when my car was ready - great customer care!!!

Dogmobile

14 de abr. de 2015

My 2001 van was in for maintenance and Courtney Walker was my advisor. She was professional and knowledgable. She called with stautus on the work and promptly let me know when my vehicle was ready. I was comfortable with her explanations of the work needed and completed.

Jpoarch

13 de abr. de 2015

I went in for a standard oil and transmission fluid change. Mention we were using the van for a trip and they made sure to do a more complete analysis on the engine.

fredamae

10 de abr. de 2015

Great service everytime I come. It did not take long. So l was thankful for the promptness. Also appreciate Tony finding a coupon for me.

Kshelley08

10 de abr. de 2015

Found it online. Went in and caught up on family stuff with Tony and then we went for a drive. 9 years of improvements and well worth the wait. Crv lx. Best car ever. Very nice standard bells and whistles to achieve happiness without killing you financially. Brakes are a dream. Met Josh and we were off to wrap up the most professional negotiation i could have asked for at a reputable dealership. Thanks to all at Honda. Glad to be back!

barbara

9 de abr. de 2015

Benny done a great job. I would recommend him to anyone. He called me everyday to let me know were the car was and when to expect it.

Nikki

9 de abr. de 2015

I received excellent service, as I always do at this dealership. I have purchased and serviced my Hondas at this dealership for over 20 years and would go nowhere else. The service is professional, extremely competent and oriented to the needs of the consumer.

Sam.nichole

8 de abr. de 2015

I went in with a too-old trade in and my eye on a a specific car but needed a pretty impossible deal. Not only did Kim help me through the entire process but he was able to get me deal I needed. Everyone was so friendly and helpful, I honestly had no idea buying a car could be such a great experience. So highly recommend these guys, and definitely ask for Kim if you're looking for pre-owned.

rchobbs

7 de abr. de 2015

I've been taking my Honda Civic Hybrid to Jay Wolfe for years, and had a wonderful experience recently.In February, I had to have some work done, and then about a week ago I started noticing a leak coming from somewhere under the hood.When I brought it to the dealership, Roberto Magana was my service advisor. I spoke with home about the recent service done and the new leak, and he promised to have the technicians thoroughly assess the car. He called later that day and explained what they had found: the sealant applied during the recent service had failed and needed to be reapplied. He asked if I could leave the car for a few days, as the best course of action would be to reapply the sealant, have it thoroughly dry, then fill the reservoir and test the seal. I agreed, and two days later was able to pick up the car.I very much appreciate Roberto's dedication to diagnosing what was wrong with my car and devising the best solution, even if it took more time. By the way--there's no leak now, and they did not charge me for the work (as it was related to the prior service).What a great experience!

Honda Driver

5 de abr. de 2015

I wanted to get a used car buyer's inspection done on a car I was interested in buying. You inspection price is $30.00 dollars higher than any other dealership I have used in the past 2 years. Your service rep who answered the phone was rude and short. And he wanted to charge an additional $170.00 for 2 diagnostic tests that would cost the dealership absolutely nothing. You guys are a rip-off. I will never recommend your dealership to anyone.

Josh Thompson

4 de abr. de 2015

I have been hunting for the right car for my wife. We found what we were looking for at Jay Wolfe Honda. I had done a lot of research and the pricing of the vehicle we were looking at was extremely fair considering the excellent condition the car was in. I was given plenty of space to check out the car with no pushy salesmen! I love that. Just give me room to make my decision, and that was what happened. I believe I got a fair bargain, quality car, and had a great experience getting to know Kim our sales man. Josh was our financing agent. I enjoyed the time spent with him going over the details. I was pretty familiar with process and so it was easy for me to understand what was being covered. When we begin looking for our next car, this is the place I will start and hope they have in what we would be looking for at that time. The only thing I would have liked to have changed what some of the wait time. We drove in from a little over 1 hr away and this dealership was busy. This was the only thing that took away from our experience.

TateAnthony

2 de abr. de 2015

I highly commend Jay Wolfe Honda for their attention to customer service and dedication to customer satisfaction. Every individual I have worked with at this dealership has exceeded my expectations. My car purchase experience was very satisfying, honest, and enjoyable. I appreciate the time that the staff has spent to answer my questions, which at times, were quite frank, yet the staff answered my questions honestly and with respect. I recommend working with Kris Puszynski, Marc Vance, or Amir Akbarnia on your next Honda purchase. These gentlemen kindly worked with me to make the finances of my purchase work with my budget. Personally, I drove away in a beautiful Accord Touring, which I waited two years too long to buy. Honda has demonstrated an exceptional level of detail to the fit of the car, driving characteristics, amenities, and aesthetic beauty for this mid-size car segment.

Christy

2 de abr. de 2015

I would highly recommend Jay Wolfe they were all very friendly & not pushy it was like going in and hanging out with friends. They even all stayed late for me to come back after work to finish the deal. John Moos was awesome to work with.

SHAWNEEGAL

31 de mar. de 2015

Courteous and quick customer service. Roberto Magana was a charm to work with. It is always a pleasant experience working with Roberto. I feel confident servicing my 2010 Honda Accord at Jay Wolfe Honda. My recent service included new rear brakes, transmission flush, and new cabin filter. I work several miles from dealership, so I had the pleasure of driving a courtesy vehicle while my vehicle was being serviced so I could get to work on time. I was able to pick my vehicle up before lunch. Excellent service!

Chuck

31 de mar. de 2015

I called to ask if they could help with an object embedded in my tire. Lucas said to bring it right in and went ahead and got a replacement tire on its way while I drove (slowly) to the dealership. The wait was still a little long, but that was because Lucas recommended a second tire because the tread on all tires was getting low. And I went with his recommendation. But they were able to do the regular maintenance during the wait so that saved me another trip. Bottom line - a friendly, positive experience. (And the chocolate chip cookie was good too.)

csmithgd

26 de mar. de 2015

Courtney was professional and friendly. Service was performed within my expectations in terms of time and cost. Appreciated the battery check upon driving into the bay. Pleasant experience beginning to end.

ChanelleMonRoe

25 de mar. de 2015

I had the pleasure of working with Sean Klien as i came in the service department. He is amazing, very personable and great with customers. He always has a smile on his face. The wait time was not long at all. Actually shorter than i imagined. I enjoyed the new service louge which is very nice. Once my car was finished we walked outside and i mentioned to Sean that the panic button on my keys doesnt work and he took me over to get a new battery for my key and got me all set.

SDoo57

22 de mar. de 2015

Every employee I have dealth with has been friendly and help[ful. Yesterday, Lucas Kay helped me - he was awesome! Time flies by quickly everytime I wait for my car. The customer lounge is relaxed, has the best service - free food and drinks, is very clean & welcoming. Tony Asaleh was my salesman this last time. I've purchased 3 vechicles from Jay Wolfe Honda - great experiences.

daniC

22 de mar. de 2015

We've been using the service department for routine maintenance since moving to the area roughly 2 years ago and have been extremely pleased with both the friendly staff, the quality and efficiency of the work, and the awesome waiting area. Yesterday we decided it was finally time to trade in our 2004 Civic for a new 2015 Civic EX. Benny Cardello and Josh in finance were so helpful and walked us through the entire process. We even got applause as we drove off the lot. Great experience. Sad to say goodbye to our trusty old Civic, but really excited about our new one!

HollyL84

22 de mar. de 2015

I went in just for a test drive and in seconds I had traded my 2011 Odyssey for a 2015!! Wasn't planned but was rewarding and I was overwhelmed with tears at how efficient the team worked and I thkught I had it all with my 2011 but boy I was blown away with my upgrades! Very satisfied customer here and even planning a trade for my other vehicle here next week! Thanks Jay Wolfe!

hmholmes9

22 de mar. de 2015

My daughters and I came in to the dealership on Friday morning to have the oil changed and tires rotated on my Honda Odyssey. We had a great experience. The staff is so friendly in every department. My girls love having a snack at the little bar and then heading to the playroom! Lots of new toys this time! They didn't want to leave! This makes waiting for my car to be serviced a lot less painful with two children! ;). Great customer service!

TMM

20 de mar. de 2015

I appreciate the great experience each time I do regular maintenance in the service department. So easy! They also save me money by sending coupons when it's time for an oil change.

KAA

19 de mar. de 2015

Every time I come in to have my car maintenance, I always have Lucas help me. He is very friendly, courteous and makes me feel comfortable because I don't know anything about cars so he makes sure I understand what is going on instead of taking advantage of my lack of knowledge just to make money off of me. I know I am in good hands when I come there. The staff is always pleasant.

redemptorist2

19 de mar. de 2015

We had an oil and filter change and tires rotated and balanced. The length of the service was will within the time we were told. Customer lounge was confortable. Great service all around

RRS

17 de mar. de 2015

I scheduled a oil change/ maintenance check for my Honda. When scheduling I asked ~how long would it take. When I got to my appt. I was told that would take ~1.5 hours for the oil change because of many unscheduled services that showed up and they had to see those cars because they have been waiting 3 hours. That truly did not make sense, someone that has an appt. cannot be honored the apt hour because "too many unscheduled services prior to my apt hour". So what is the point of scheduling a time to have your car seen? Even thou the staff apologized for it, it was lost trip for me. I was on my lunch hour, I was not able to have my oil change done. It was not a very good experience to have on my first time taking my car to the Jay Wolfe Honda for maintenance service.NO APPOINTMENT COMES FIRST

HappyGirl

16 de mar. de 2015

I'm 24 & I've been driving Honda's my entire "driving career". I love my mom's Honda Pilot that she purchased back in 2004 so it was only right that my FIRST CAR would come from JayWolfe Honda. The customer service I received eas exceptional!! & It was such an easy process...I'm extremely excited about my New CR-V!

awalker

16 de mar. de 2015

Just wanted to say Robert and Melissa ins the Service Department took really good car of my me and my car. It is a pleasure coming to get my car serviced and after the car was fixed you could tell there was a ding on my car.Thanks Guys!!! Awesome Job and I am very pleased!Andrea Walker

scotts

13 de mar. de 2015

Just closed lease on a new 2015 Odyssey EX, returning my older Odyssey LX - the process was smooth as silk and totally pleasant. Kris is always a joy to deal with and Amir (first time I'd worked with Amir) was also very knowledgeable and on-the-ball. Paperwork done in record time and out the door with my new car. People like this are EXACTLY why I keep coming back to Jay Wolfe - four times so far!

nandan

10 de mar. de 2015

This was out first purchase at Jay Wolfe Honda and our experience with both Steve Pozin and Amir Akbarnia were above our expectations. The price was better than the online 'deal'. Steve was very knowledgeable, good humored... overall, a very good salesperson. Amir was very good at the financials, making that process as painless as possible. Overall, these men make Jay Wolfe a dealership we would return to.

ruth

8 de mar. de 2015

Yesterday I closed on my lease of a new FIT EX. This was the third new vehicle that I'd gotten from Jay Wolfe Honda's Kris Puszynski. I highly recommend this salesperson as you'll not find another that provides such an informative, calm, & friendly experience throughout the entire process without fail. This time, Amir Akbarnia assisted with my signing all of the appropriate closing paperwork & I found working with him to be very pleasant as well. There was no pressure involved in Amir's process of offering additional products that I could purchase, rather he simply thoroughly explained them to me. As always, this was a great overall experience & I'd recommend them to anyone.

bp32691

3 de mar. de 2015

I had a great experience buying my first new car here. Everyone was helpful and they gave me a realistic price (well under the TrueCar 'great price') from the get go and helped me through the process nicely. I will definitely be returning to Jay Wolfe Honda for any future purchases or services.

Dan & Kim

1 de mar. de 2015

My wife and I have purchased many vehicles over the years including Honda's and this was the best experience ever. We always try to research our next purchase and after narrowing it down to the Pilot and Highlander asked for internet pricing. Jay Wolfe was the only dealer the respond with an actual price. The other Honda dealer on the Kansas side along with the local Toyota dealers bombarded we with e-mails and calls trying to set up an appointment but would not give a hint to what I should pay. Savannah Lamar in the internet dept. helped me like no other would. Nicest group of people and no pressure throughout the entire experience from pricing to looking at many vehicles during a snowstorm to financing.

nairashu

26 de feb. de 2015

Dropped my car off for servicing and was shuttled to work. Got back during lunch to pick up my fully serviced and inspected car. I would easily recommend the dealership to anyone.

Maur

21 de feb. de 2015

After seven years of dealing with Jay Wolfe Honda, I would not consider doing business with any other dealership! They've always been cordial, thorough, and knowledgeable. The building is clean and welcoming, and there are services that make waiting for my car a pleasure. Food and drink are made available, and there are comfortable chairs, tv sets, and even a playroom for children.

jansson84

21 de feb. de 2015

We just leased our second Honda Odyssey at Jay Wolfe, and we couldn't be happier with every aspect of the experience. Erica and Amir were outstanding to work with. We will definitely be back!

Dale

20 de feb. de 2015

I just leased a 2015 Accord Sport and am very pleased with car and service I received from Russ King.The transaction was smooth and the time Russ took to preview the car was very helpful.

Don Fox

20 de feb. de 2015

Just purchased a 2015 Accord from Kris Puszynski. As always, when working with Kris, it was a great car buying experience. I've been buying Hondas from Kris for over 25 years and he has always been professional, very personable and consistently given us the overall deal. Whenever I'm looking for a new car, I always start with and consistently end up with Kris. I'm a solid Honda fan and Kris is my go to salesman.

snkellis

18 de feb. de 2015

I bought a 2015 Pilot over the weekend and had a great experience. Everyone was incredibly friendly. We worked with Kris Puszynski and there was no heavy pressure to buy, but he spent a lot of time with us and answered all of our questions. When we said we were going to think about it and check out the competition he understood...ultimately we went back! Thank you to everyone at Jay Wolfe Honda!

wendy.roe.90

17 de feb. de 2015

Great service dept. and the waiting area is tops! They were friendly and professional. The waiting room is like a small cafe! Thanks Jay Wolf Honda!

Brett McCabe

16 de feb. de 2015

Worked with Erica in sales and Amir in Finance - both were outstanding. Erica has great enthusiasm and a wonderful demeanor - she was helpful and responsive. Amir was also a pleasure to work with - he did a great job in walking us through the paperwork. Overall, best car-buying experience we've had.

rchobbs

13 de feb. de 2015

I'm a long-time customer of Jay Wolfe Honda and always bring my 2005 Civic Hybrid to them for maintenance. The last time, there was a small oil leak which I opted not to repair right then--shame on me--as it resulted in a failure of one of my O2 sensors and a total bill for repair and replacement of $1200 (for the oil leak and the O2 sensor). Ouch!!BUT--while the car was being worked on--they also found a cylinder head plug that needed replacement AND an airbag recall--both were taken care of AT NO EXTRA CHARGE! AND they included a complimentary battery test and alignment assessment!Kudos to my service adviser, Melissa Davis, for being so proactive and making sure that everything could be taken care of in one visit, and for including the complimentary services to ease the sticker shock of the final price. That's the kind of service and attention to detail that will keep me coming back! Thanks so much!

Beci

12 de feb. de 2015

I've purchased two vehicles from Jay Wolfe Honda since 2009, and everyone at the dealership is attentive, respectful, and professional ... from sales to service to hospitality, Jay Wolfe personnel are like a second family, always keeping an eye out for my safety, savings, and overall peace of mind when it comes to my vehicles.

Nastali

12 de feb. de 2015

I needed to replace the battery and saved some time by having them also perform the regular maintenance coming up soon. Everything was done while I waited, and people couldn't have been friendlier. I'm a regular customer and have recommended your service to others.

Glenn

7 de feb. de 2015

Great effort by the whole team to get me into a new Civic Coupe Lx. My very first Honda by the way. My Fiancee loves it especially after Kris showed her how to sink the phone to the car, Now I wont have to worry about her gettin to work an back. This was a very good day for us.

jerryskc

3 de feb. de 2015

I have used Jay Wolfe for years and the customer service is always excellent, the repairs timely and the updates to the waiting area make waiting for that work a pleasure (although there are too many TVs and no "quiet area" for those wishing to work rather than watch/listen to the inanity and vacuity that is daytime television). The is no pressure to have more work done than necessary and the whole experience is probably as painless as these things can be.

mhoneyman

2 de feb. de 2015

Excellent says it all. Every one of your staff I met was friendly during my visit. Russ King was especially friendly, accommodating, respectful, professional, and worked hard and quickly to get the price I wanted! Russ was personable, direct, very professional and genuinely interested in getting the buyer the best deal possible with the least hassle. When I came to pick up the Accord, that Saturday was an especially busy day at Jay Wolfe. in spite of time limitations, Russ spent an exceptionally generous amount of time to introduce me to the features on the Honda, familiarize me with the safety features as well as share his considerable expertise and knowledge about this car. Russ' attention to detail was impressive and extremely helpful to me! I hope Jay Wolfe realizes with appreciation what a jewel of an salesman you have in Russ! Amir was also great to work with - very helpful in getting me the best value in the choice of options! I look forward to returning soon for service and seeing everyone again. I am incredibly happy with this, Accord - my eighth Honda! A huge round of applause for all who helped me with the daunting decisions with which I was confronted in this purchase - my last Honda, I imagine, as these exceptional machines are usually good for many hundreds of thousands of miles. I only hope I'm here to witness each of the 200,000 miles plus I intend to subject her to! She is definitely a beauty to behold - all 'little black dress and pearls' wrapped up in glossy white! Thanks for a truly great experience!

AlanF

1 de feb. de 2015

I was dreading the whole car buying drudgery and especially the haggling with car salespeople. As a pleasant surprise, my experience was wonderful. Erica did a great job helping me figure out which car best fit my needs, and I thank her for her patience. JC who helped negotiate the deal was up front and honest with me and gave me a hassle-free good deal. And then Amir, the finance guy, was very knowledgeable and he explained all of the paperwork in a clear concise manner, which I much appreciated. Alan F.

baho

1 de feb. de 2015

When I arrived for my 8:30 apt Courtney met me at the door.I informed her I was there for an airbag recall and that I would pick my car up in the late afternoon based on the 2 1/2 hr they told me on the phone it would take. Courtney mentioned they could get my car in immediately and it would only be 30 to 45 minutes. I waited in your lovely waiting area and sure enough in less than 30 minutes Courtney came in and said I was ready to go. I was ecstatic. Thank you for a great experience Courtney.

dctalk

29 de ene. de 2015

Roberto was very comfortable to work with and they did a great job, no "up selling", and fantastic treatment in the service lounge. Thank you!

judilynne

27 de ene. de 2015

We wouldn't even consider another dealer for sales and service! The staff is friendly, the wait area is incredible, and the carwash given with routine service is a nice bonus.

Serkan

24 de ene. de 2015

We went to with a group of our friends for leaning a Honda and worked with Tony. He has been very polite and providing an excellent service. He would never show any sign of tiredness for dealing with many customers. Everyone was very friendly and the environment was very nice too if you need to spend time there, they made good arrangements for everyone. Their hospitality was very good to.

roca

26 de nov. de 2014

Took my CRZ in for a factory update to the computer, Shawn Klein, was very knowledgeable concerning my car. Shawn offered me, the dealership's concierge service while I waited, everyone treated me well. My only complaint is; my car was finished too quickly I didn't get a chance to order lunch good job.

trusconi

23 de nov. de 2014

This was a great experience. Diane Thompson is an exceptional sales consulant. The financing process went extremely smoothly, low pressure and focused on making sure I understood my options. Thanks to all.

John/Alice Hoffman

22 de nov. de 2014

Jay Wolfe Honda at 103rd and State Line, Kansas City, MO is a friendly, homey, and relaxed atmosphere place where you can purchase or have your car serviced in comfort. Your service dept. is alway attentive, knowledgeable, helpful, and courteous. Your refreshment and customer food and pastry area is phenomenal - tasty and fresh too - and meets the customer's needs. It does for me, especially, when having and hour or more stay for vehicle service which I often do. My grand daughter just loves all the goodies ... you know the old saying...."like a kid in a candy store!" Your receptionist at your front entrance is always smiling, courteous and friendly. Why just yesterday she helped with finding a glove I had lost on my new Accord purchase drive out. Always, a special thank you to Kris Puszynski - a great and helpful person, a friend, and our sales consultant director - and a reason We keep returning to J. Wolfe Honda. Thanks to Byron in the credit, financial, insurance, mech. agreements and wrap up dept.- he almost makes the process painless! Thanks to all those persons that cared to applaud us out the door in our new Accord -for that Alice and I were surprised, and are appreciative! As our saying goes ......"you folks do good work" ........ keep it coming!

michiyo.dougherty

22 de nov. de 2014

We were able to brows at our own pace. Sales rep was very easy going and helpful without pressure. We prefer Jay Wolf Honda because of their excellent sales and service. This keeps us coming back to Jay Wolf. Honda is the best.

rdmattson

22 de oct. de 2014

I was greeted promptly and courteously on arrival. The work to be done on my vehicle was well explained and was completed well within the time promised.

JenaNewman

21 de oct. de 2014

I came in for an oil change and they did a great job at meeting all my expectations. Their lounge is a great place to wait and they finished in a timely manner.

Janet Stark

20 de oct. de 2014

The whole experience, from making the appointment to driving off the lot, was excellent. I was very satisfied. Also, it did not take as long as I was told it would take.

jwood1271

17 de oct. de 2014

The service staff was friendly and knowledgeable. They had my car fixed and ready in the time that I needed it. The work done to my car was very high quality.

jimpociluyko

15 de oct. de 2014

Loved the experience. We had not bought a new car in many years at a dealer and really appreciated all the help we received and the extra mile they went to get us what we needed so quickly. They made it happen so smoothly and with no hassles in one day. Kris Puszynski was the best and we were so glad he was our sales representative. Very warm and courteous. We highly recommend him and the dealership to anyone needing a car and we will definitely pass the word along to our friends and neighbors to go there first. I have worked in retail and they really stand out!!! Five plus stars. We are looking forward to enjoying a long term relationship with you. As a side note: Nice touch guys. I loved the way the managers and fellow employees lined up and applauded as my wife and I drove out of the show room congratulating us. From start to finish it was so well done. Wow it was amazing. Thank You so much! Jim and Debbie Pociluyko

sgklum

14 de oct. de 2014

The night before our visit to Jay Wolfe, we visited another dealer in the area. Before we drove the car they wanted name, address, phone numbers, email addresses, etc. Then they seemed to be playing games with us. At Jay Wolfe, we were able to drive the car without giving any information. And the price negotiation was very easy. Kris, our salesman, was very knowledgable and we did not feel pressured at all. The price was $1500 less than quoted by the other dealer. This was the best experience I have had buying a car.

Tara McMahon

14 de oct. de 2014

From beginning to end, I had a great experience with Jay Wolfe. This is the second vehicle I've bought from there in the last 10 years and both times, I've had excellent service. Tyler Codilla was our Sales Consultant and he was great! Very friendly, very knowledgeable, and very patient. I didn't feel too pressured at all. Him and his manager did everything they could to ensure I received everything we wanted in a family vehicle and stayed in the price range we needed to be. We had our child with us during our initial visit and again while I was making the purchase and everyone was super friendly and they have an AWESOME play-room and little cafe. In addition, my phone was low on battery and they found me a phone charger to use. I mention this because sometimes, the little things like this also make a really big impression!! I would definitely recommend Jay Wolfe Honda to anyone I know looking to purchase a new or used vehicle.

jshdshesh

13 de oct. de 2014

I was very satisfied with the experience. The service staff did what they said they would do, kept me informed on the status of the work and made sure I was happy with their performance.

Norma231

10 de oct. de 2014

I was there to have vehicle checked for undercarriage damage due to running over a log. Tony Asaleh answered some questions about new SUV's while I was waiting.

greg.dietz.54

9 de oct. de 2014

Very enjoyable car buying experience that I've ever had. Sales staff very friendly helpful knowledgeable. The financing was very easy and well explained. Management very helpful friend. Even the customer lounge staff was very friendly. Overall a very enjoyable experience.

Randal Gist

9 de oct. de 2014

Jay Wolfe Honda always goes out of its way to help satisfy, whether in sales or service. I just leased a new 2014 Civic after 3 years with a 2012 Civic. There were a few hiccups in the transfer (none of which were the dealership's fault) but my salesman, Russ King, went out of his way to make everything work out for the best. Good place to do business, everything explained with no high pressure.

Vicki G.

7 de oct. de 2014

I was servicing our son's 2005 Pilot to pass down to our grandson.Steve Barzilla has always taken great care of our service needs.The car was in great need of a super cleaning. It also had several "bumps & bruises" from urban living.The Detail Dept. did an AMAZING job. It looked great!

Ofiarose

5 de oct. de 2014

I believe, Jay Wolfe Honda is an Award Winning Dealership. I would like to thank you all for excellent service, professional expertise, and the way you make me, "the customer" feel at ease during the vehicle purchase and service processes.

ksumagster

5 de oct. de 2014

In my opinion, Jay Wolfe Honda is a class act. This theme follows through from the sales person (Diane) to servicing the produce. The waiting area is comfortable and the staff is friendly and helpful!!! Try it. You won't be disappointed.

Amberrai

29 de sep. de 2014

I had a great experience here, Steve helped me out and was so wonderful ! Everyone is very friendly and a snack bar never hurts. Thanks Steve !

Seanadam

29 de sep. de 2014

Very Good Service did not have to wait a long time for service, Mr. Lucas Kay was very nice and explain what I needed to have done for my car.Thank again very very satified.

DaleCameron

28 de sep. de 2014

We purchased our Honda Crv saturday from Kris Puszynski and as usual it was a hassle free experience. We have purchased several cars from Kris and it always a great experience. You will not find a more honest sales person anywhere. He will just answer your questions and let you decide whether to purchase or not. No high pressure sales. Kris just asks questions to find out what you are looking for and presents what might work for you. If you are not ready, he is fine with that, unlike some other places we have been.

doreenaxon

27 de sep. de 2014

I bought my car at Jay Wolfe Honda in 2005 when new and have taken it there for all repairs. I am extremely happy with the car and with the dealership. They are always fast, efficient and very pleasant to deal with. They always tell me exactly what it needs, what they are going to do and how much it will be - also how long it will take. Lucas (Luke) there has helped me so much to understand it all and is really exceptional in his work I think. Their customer lounge is wonderful also. Car repairs are never a pleasant thing, but all of this definitely makes the experience better for me - every time.

Moosemobile

25 de sep. de 2014

Everyone was very friendly, from the person who scheduled my appointment to the Service Advisor. I called 30 minutes before my appointment to inform Jay Wolfe that I was running late and to ask if I needed to reschedule, but was told that if I could make it within 15 minutes of my scheduled appointment that would be okay. That information was very helpful and appreciated. My only complaint is about the coupons. I scheduled my service appointment within days of the maintenance wrench light appearing on my vehicle. Unfortunately, I had not received any coupons from Jay Wolfe, so I had to pay full price. However, this morning (September 25, 2014), I received several coupons via email that I could have used for my service! I specifically asked my Service Advisor on September 22nd about the lack of any coupons, and he told me Honda usually sends them out around the time they anticipate you will need service. Well... unless some previous coupons somehow went to my spam folder, I didn't receive any coupons until today, which was too late!! I'm not exactly blaming Jay Wolfe for how the coupon thing worked out, but I must say I'M KIND OF FEELING A LITTLE RIPPED OFF RIGHT NOW! Jay Wolfe service isn't exactly cheap. I hope this does not become a pattern!!

fredamae

24 de sep. de 2014

My experience was great, the service center team was excellent. What was going to be done and what needed to done was explained so that I could understand it. My car was ready sooner than I expected

sexywalker

24 de sep. de 2014

My salesman was Cameron. I showed up on the lot one late night and he was the only salesman to approach me. He was nice, friendly and helpful. He listen to my needs, concerns and he made it happen. He and Bryon came up with ideas and suggestion for financing and maintaince for my car. They and told me I was part of a family now. The waiting area is awesome. Thanks Cameron, Bryon and Jay Wolf Dealership for making a customer out of me!!!

cfjink

22 de sep. de 2014

Love working with Diane Thompson at the Wolf deaership! Our family has purchased several cars from her and the process has always been easy and straight forward. And nobody goes over the details of your new car like Diane. We will be back when in the market for another car!

italianmama8

21 de sep. de 2014

We LOVED our experience with the Jay Wolfe Dealership! Everyone was so helpful and patient when we searched for the perfect van! Kim answered all our questions and the Manager Chris made the deal come through without a problem. The entire staff was very friendly and made sure we were happy and got us in the van and on the road to our trip to Columbia to visit our daughter in no time at all. We will be buying others vehicles and will highly recommend Jay Wolfe to our family. Thank you again! Sincerely, Brett and Andrea Grisafe-Pont

meandus

21 de sep. de 2014

I had a nice experience with the salesman Amir Good job! Yes I have recommended you to some of my friends and family. Keep up the good work. And Thanks again. Mrs. v.Garth

bhaydon

20 de sep. de 2014

I received great srvice by Steve. From the initial discussion at his desk througn the final return of my car he was way beyond the necessary. He explained everything. He called me several times with updated info including costs and time. He and the parts people when the extra mile in finding a new seat. Very good experience.

Ofiarose

20 de sep. de 2014

Great customer service. My questions were asked and answered. I am a repeat customer. My experience as in times before was very pleasant. Excellent service and I just love my vehicle. I also enjoyed a good cup of tea. Thanks to every one.

sharvison

19 de sep. de 2014

My wife and I had a great experience with Jay Wolfe Honda. The customer service was top notch and the sales staff was very knowledgeable about their products.

mattfloyd

18 de sep. de 2014

I live in Lee's Summit, MO and I still drive farther than I need to get my oil changed and additional services done on my Honda. I only work with Lucas Kay because he let's me know exactly what I need at that time and what can wait. Lucas makes me feel like a valued customer and not like i'm another dollar sign walking through the door. I will continue to come to this location and work directly with Lucas for any service needed on my Honda. Thank you for the great experience

karenmajor

18 de sep. de 2014

I have an old car that has problems off and on. The Jay Wolfe Honda service team has always been courteous and thorough when addressing problems. I would recommend Jay Wolfe to anyone who is looking for honest, dependable auto service or sales.

judilynne

18 de sep. de 2014

My husband stopped by without an appointment and they told him "no problem" - come back this afternoon for the 26, 500 mile checkup. It's a lovely place to wait - everyone is courteous and friendly - the price is reasonable - we trust your dealership completely to be honest. The service is always promptly and very capably done.

kmdixon874

16 de sep. de 2014

I was treated in a most friendly & courteous manner that put me at ease & inspired confidence that I could trust that the service would be done . The wait was in pleasant surroundings & the ice tea to sip added to my comfort.

glightfoot

16 de sep. de 2014

My Honda was ready for routine service, oil change and whatever else was recommended at it's current mileage. I called and made an appointment for 2 pm. When I arrived all the computer systems were temporarily down. Service advisor Steve Barzilla checked me in the old- fashioned way by hand writing the ticket. I told him I would wait and needed to leave by 4 pm for a trip to the airport. He said OK. The service required involved several items but my car was done and ready to go by 3:45 pm. Good service, Thanks

redemptorist2

14 de sep. de 2014

We have always receoved great service at this dealership. Jeff Gray is an outstanding Service Advisor working around our schedule and always explaining the work and estimated price of our service at this dealership. The customer lounge is an exceptional play to wait.

Barbshaw

14 de sep. de 2014

My experience was great as usual. The staff is friendly, professional and efficient. The work was finished in the time promised. The waiting area is comfortable and the food very handy to have available.

fastedwill

14 de sep. de 2014

I have bought nine new cars in my life so far. Every one was with a different dealer. Yours was the best! I can't wait to deal with service. I hope they are the same.

sgrayco2

12 de sep. de 2014

Great experience, will be lifelong customer. Easy to deal with salesman, no one tried to sale me a bunch of extra stuff, best car buying experience i have ever had.

Zvia1960

11 de sep. de 2014

I work with Steven Brazilla on numerous of my visits and I always get an exceptional service by him.He is knowledgable, friendly and employee who cares about the service he provides. Steven loves his job and enjoy working and it shows!!!

kdwade45

10 de sep. de 2014

Kris was great. Very helpful and informative. I appreciated his willingness to help and answer questions - without being "pushy". It was a great experience. Thank you Kris!

jean.barone.3

9 de sep. de 2014

We put our trust in JayWolfe Honda. The service was great. Jeff Gray was very friendly and told us what was needed. Our wait time was short and as usual we were very satisfied.

castera

7 de sep. de 2014

I did a some research on Honda Civic on Jay Wolfe web site , made offer on car on Friday evening ,next morning I received an email and a phone call from the dealer,I came in to Honda and basically got exactly what I wanted in a very short time . It was a great experience and I wasn't pressured to buy anything I did not want.

memunjak

5 de sep. de 2014

I had been shopping around for pricing to get my timing belt replaced on my 2006 Honda Accord that I recently purchased. The team at Jay Wolfe was great not only with the price (which was really important) but just with their customer service. I didn't feel like they were pressuring me into buying more parts but they gave recommendations for work that would need to be taken care of in the future. Their customer lounge is just awesome, however the chips for their nachos were stale.

GRP1

5 de sep. de 2014

Robert is great to work with! The dealership is clean and well organized. The food and hospitality is great. This survey part of the experience is getting obnoxious. There, is that 25 words?

Uharthj

5 de sep. de 2014

Came in for routine A1 service and the staff was very friendly and I had a great experience!! I really like how they explain exactly what is going to happen and follow through on notifying if the service is going to change or if it is going to cost more money. The waiting area is great with friendly staff,wifi so I could work and great food and drinks!

redemptorist2

3 de sep. de 2014

Service Advisor, Jeff Gray, explained what service the car needed. All work performed in a timely manner. Customer lounge an added benefit.Location of dealership handy.

timothymay

3 de sep. de 2014

Great experience, very friendly and helpful employee (Robert) -- in / out within an hour. Easy to make an appointment, nice facilities / waiting room; overall exceptional experience.

Shuangteng He

2 de sep. de 2014

I visit Jaywolf Honda for oil change in Last Friday (08/29/14), The service team gave very impressive quality service. For example, they I did everything to check my car and finish the work with high quality and I waited only one hour.So like this dealer and service very much!

EAzevedo1

31 de ago. de 2014

My wife and I lease new cars every 3 years from Honda. We love Honda's and found that we get much better customer service from Jay Wolfe Honda than the dearest ship that is closer to our house . We leased our last cars from Ross Yamamoto at Jay Wolfe and had a great experience. No games, just good honest salesmanship. I was contacted from Honda that Ross was no longer with Jay Wolfe so when I was emailed that our leases were coming due soon I responded. Amir Akbaria responded back to me. I let him know that exact cars I wanted to lease and the prices I was looking for. My wife and I had a 2:00 appointment with Amir yesterday and we drive home in our new cars a few hours laster. It was a very pleasant experience, We love our cars and the deal we got for them. I would recommend Jay Wolfe Honda and Amir to anyone. We will be back in 3 years to lease 2 new cars.

pmgorr

31 de ago. de 2014

Service is always great to work with and explain everything that is going on, what needs to be done and what can wait. Great experience always!

dbmaltbia

30 de ago. de 2014

Great service! I was short on time but they got me in and out. The service advisor was nice and the service in the lounge was a bonus.

djs9206

28 de ago. de 2014

Great service. Friendly and efficient staff. Work was done on time. Very nice customer lounge. Appreciate the accessability of the service department in terms of scheduling service.

lsv64

28 de ago. de 2014

The service and staff was exceptional. There was no sales pressure and it was a very relaxed atmosphere. Mr. Mohammadi made buying a car a very pleasant experience. We recommend Jay Wolf Honda to anyone looking to buy a car!

myjaywolfe

28 de ago. de 2014

I enjoy the lounge area with free WiFi and snacks and beverages. The area is big and open and your not crammed into some small waiting room.

baucom11

28 de ago. de 2014

When we were in the Market for purchasing a new Mini Van a close friend highly recommended Jay Wolfe on Warnell and 103rd St. Kansas City. From the very moment of entering the dealership we were impressed by the level of service and courtesy it was a great experience! We bought a 2012 Honda Odyssey that we continue to have serviced there because we wouldn't even consider going anywhere else. I have my own service guy that I deal with each time (Lucas). He's amazing! He has taken the time to teach me things about the vehicle and always keeps me informed of what is going on. When they are finished with servicing they wash it and then Lucas escorts me to it, there's no handing the keys over and pointing to where I can find it at this dealership. While the service center takes care of things I am totally taken care of in the full service Cafe and comfy lounge that is complimentary and totally free! I look forward to service days! Thanks Jay Wolfe for going above and beyond!

dawsonde

27 de ago. de 2014

The service advisor, Robert Beaver, told me what issues had come up on our 5500-mile trip and how much it would cost to take care of them. This was in addition to the regular maintenance and oil change and checkjs.. He ordered a module for installation and said it would probably be there the next morning (Tues). He called Tues morning and said the module had arrived, I drove out, and it was installed . And I was able to eat breakfast at Jay Wolfe Honda also with lots of choices.! Very pleasant experience. --Dick Dawson

hmckaig

25 de ago. de 2014

They had to order the part, but were able to have my repair done by the next day. I really appreciate them always keeping me informed of how long it will take and how much it will cost.

tiffanytowler

25 de ago. de 2014

My salesman, Kris, was wonderful to work with. Everyone at the dealership is so friendly and personable, that it makes purchasing a car a positive experience. There's no high pressure sales or non stop haggling. I would certainly recommend Kris, and the dealership to anyone that's looking to lease/purchase a car.

mby1097

24 de ago. de 2014

I stopped by late Wed. evening just to look at a few cars , undecided about buying one and I was so impressed by Mr. Mohammadi's exceptional and engaging demeanor that I made a deal and bough a car.Next day when I came to pick my new Honda Civic and met Tony (Nafis) what a great guy full of positive energy. There are a lot of dealerships and cars around and you can always get a good deal but to be treated with great respect in negotiating a fair deal is very rare , Your people certainly made a difference, I would recommend Mr. Mohammadi to my relatives and all friends and associates at work

Wesche

24 de ago. de 2014

This dealership is always efficient and thorough. Steve was very helpful and the time it took was less than what was estimated. Thank you Honda

jpd022038

23 de ago. de 2014

It was my first experience with Jay Wolfe and using USAA buying service. It was a real treat to go through this experience and I am glad I did it with Jay Wolfe. our sales agent was Amir Akbarnia and he was the best salesman I have worked with. He answered all of our questions and helped us through the process. When it was complete he asked us what it would take to get the deal signed, and your management gave us a good compromise to accept or deny. We chose to accept. there where no arguing or confrontational issues that happened at other dealerships.

charnorman

18 de ago. de 2014

in for regular service, oil change and tire rotation. Unfortunately I had a nail in my tire but they were quick to get me a new tire and in and out of there in just a few hours.The customer service bar is a nice treat while waiting.

ensignwildman

16 de ago. de 2014

My Honda Element keeps driving back to Jay Wolf Honda for any necessary service. It doesn't care to go anywhere else. Seriously. And whilst the Element experiences expert care, I enjoy a modern, spacious customer waiting area. The service employees are professional and knowledgeable; they have always answered all of my questions and have been patient with me (I like to understand HOW things work, and sometimes can ask a LOT of questions). My husband takes his Honda Civic to a service provider closer to us, but I am content to continue taking my car to Jay Wolf Honda.

nsmith757

16 de ago. de 2014

Although the serviceman had given me a timeline of two hours for the delivery of my tire from Honda Service parts and mounting, it was ready it one hour and 15 minutes and I was able to miss rush hour. Much appreciated.

LauraandJames

15 de ago. de 2014

Robert has been an excellent, courteous, efficient contact for us. We have had our Odyssey in more times that we'd like of recent, and Robert has been very helpful and kind in getting our vehicle fixed, retrieving the carseat out of it, and making sure we are well taken care of. Even though I'm not sure we can say the same about the mechanical work being done, as the vehicle seems to need to come in right after being repaired, Robert has always gone the extra mile in assuring our satisfaction. That is why we keep coming back to Jay Wolfe Honda.

punswick

14 de ago. de 2014

I called for an appointment and the service scheduling person was friendly, courteous and fast. When I arrived, I was greeted professionally. Eric Reeves, the advisor, was thorough, knowledgeable, and courteous. The service work was completed as agreed and my vehicle was ready when promised. I was given a complete update on the inspections and work performed. Both my Honda cars, a 2013 Pilot and a 2012 CRV are always fixed right the first time at Jay Wolfe Honda.Russ King provided my wife and I with honest, courteous, and knowledgeable sales experiences. Therefore, because of the excellent sales and service experiences, I will definitely recommend Jay Wolfe Honda to my neighbors and friends!!

wendy.roe.90

14 de ago. de 2014

After a week looking/visiting dealers- I went to Jay Wolf. They were extremely busy, so I returned a different day. Amir, the sales agent had already spoken on the phone, also took care of me. I was on a budget, which NO other dealer seemed to care, but Amir jumped in and got me a car with pmts. below my Max budget, and the car i had desired from the beginning! I had given hopes to getting what I likes, but he made it come true!! I'm still in disbelief that I have my NEW car. Jay Wolf Honda also worked quickly and were VERY friendly and cordial. Amir was an outstanding young man and even helped me clean out my old car- so I could drive the new one home! Thanks again Jay Wolf and Amir!! Sincerely, Wendy Roe

mthomasson

13 de ago. de 2014

We visited several dealerships in the Kansas City area before choosing a car from Jay Wolfe. Tony and the management at Jay Wolfe listened to us the best and that is why they were able to successfully win our business.

watersld

13 de ago. de 2014

As always, the service representative was very pleasant and knowledgeable. The service area and lounge were both clean and brightly lit. Waiting time was minimal. Overall a pleasant experience.

rdmattson

11 de ago. de 2014

Price of service was good.My Service adviser was Friendly and Knowledgeable.Service time was better than promised.The waiting area was excellent.This visit was a very good experience.

doug doss

10 de ago. de 2014

Very good experience at JWH. This is my 4th Odyssey and first from JWH. Very detailed and service oriented. Chris worked hard to find what we wanted and get it to us at our price point. Thanks to all.!!!

Keith Benjamin

10 de ago. de 2014

Excellent service, pleasant experience, and a great price. Amir and Diane were both very helpful, neither was pushy in the slightest, and Jason in the Finance office was a really nice guy. We'll be back.

Ceaton00

6 de ago. de 2014

Overall, great experience. Cameron is an up beat guy with an excellent attitude towards customers. Enjoyed having him as my car salesman. Financing took some time but that was to be expected. I will certainly recommend friends to Cameron in the future . Also was nice to see other employees check up on us as they were all very friendly.

Foxworkd

6 de ago. de 2014

Great customer service from reception to my tech. Love the concierge. After such an expensive repair, it would have been nice to know that an overall check of minor issues, i.e., malfunctioning windshield washer, tire pressure, etc., were checked out prior to release of my car.

mkolarik

5 de ago. de 2014

I was in and out of the service area within an hour! Friendly customer service and nice atmosphere to relax in while waiting. I actually enjoyed waiting for an oil change!

bulgarisr

3 de ago. de 2014

Great looking. New experience with a bit bigger car. Love it! Love the light color of the interior and the space inside our new car.

woo04618

1 de ago. de 2014

The service advisor drove the car and also had a technician drive it. The transmission needs to be replaced. The service advisor checkad the price, and advised us as to whether or not to replace it on this 2001 Odyssey. The service was good and timely.

sakurastarlight

31 de jul. de 2014

Needed to trade in my old Nissan Maxima as the car that got me through college for an affordable, newer one that'll last me through many military moves. It was a little nerve-wracking since I'd heard stories on how difficult car dealerships can be, but the service I got here was pleasantly surprising. I went in knowing pretty much what I wanted and definitely felt like they did their best to adhere to that. I did specify I wanted a slightly used car, but the first one I was shown was brand new. I also had an issue later with the transaction where their system wanted to round up to the nearest dollar, and that sent a red flag over to my bank which caused some set-backs and confusion. But, overall, I felt very well taken care of (they even fed me lunch~).

ibanzil

31 de jul. de 2014

Great employees all around. Great waiting room that feels more like a luxury hotel lobby. Sales team that lets you browse without pressure. Makes stopping in for oil changes a good thing.

vaughan,fb

30 de jul. de 2014

Due to the persistence and skill of Robert Beaver and his technicians I believe the problem with my air conditioning finally is fixed. Mr. Jackson also was most courteous, understanding and helpful. Since my car is still under warranty and there was no charge, I cannot comment on the price.Fannie Vaughan

betsylaurenvile

29 de jul. de 2014

The staff wad attentive and quality repair. Wish it was cheaper but good piece of mind knowing honda worked on my car. This survey is not user friendly!

mdoran

29 de jul. de 2014

I recently took my CRV in for the first oil change and tire rotation. I was very impressed with the level of customer service. The people were all friendly and I enjoyed the concierge service while waiting in comfort. Although my service was routine, I appreciated how I was treated. Jeff Gray did a nice job of handling my request and getting me in and out with ease on a busy Saturday morning. I wasn't totally sure of the process given it was my first service visit, but I was thinking my car was going to be washed after the service, but it was not. It could have been due to the threat of rain showers the morning of my visit. It was not a big deal to me. Thanks for the great service.

Awesomekyle82

28 de jul. de 2014

Shawn not only helped in terms of determining what was wrong with my accord but he understood my financial situation and helped me determine a choice of action to correct a few more minor repairs until I can pay for the more major repair I need. Great service from Shawn!!!!

JenniferMike

28 de jul. de 2014

It was nice to work with one person through the entire buying process. Very friendly and helpful. Will recommend to friends and family. Great service!

pamreihs

28 de jul. de 2014

I took car in with a service light on, a noise under the engine on start, and a fear of hundreds of dollars in overdue repairs and maintenance. Surprised to learn it was a missing clamp causing noise and only basic servicing required. Happily paid my bill which was hundreds less than I feared it would be and drove off in a car running much smoother than that very morning! Service techs friendly and respectful and free shuttle was a wonderful feature. Super comfortable waiting area!

msshay

28 de jul. de 2014

Robert Magana is the only reason I continue to bring my car to Jay Wolfe Honda for any and all repairs. He is ALWAYS very professional, friendly and trustworthy. Any time I have any issues with my 2004 Honda, I call Robert and ask his advise and he make sure my repairs get fixed expeditiously. I know I can always depend on Robert. His customer service skills are very commendable. He is an outstanding young man who is very much appreciated by me. He is truly a valuable asset to Jay Wolfe Honda. PLEASE keep him around.

karenwissman

27 de jul. de 2014

Lucas explained in detail what happened to my tire. He is very friendly The service was done to accommodate my schedule Would recommend to friends for service and sales

EFerkenhoff

26 de jul. de 2014

Kris Puszynski is a professional, very courteous and friendly, if you had more that 5 stars to give out he would have gotten at least 10. The ease in which this sale was made and the personal touch he gave in going over all the features of the car before I drove off the lot was very much appreciated.

victorandpenny

25 de jul. de 2014

We've purchased cars from Jay Wolfe and have our maintenance done there. We are loyal customers because of their excellent service. The atmosphere is friendly, the staff is courteous, and the shop is exceptionally clean. The work performed is first-rate and I trust them to do it right the first time.

Tipghaf

25 de jul. de 2014

Nothing to add. It was a simple inspection so there isn't anything else to mention. No more to say. No more to say. No.

mfharris5

24 de jul. de 2014

Nice staff and everyone greets you at every level, calls and follow ups are made in a very professional level.Sales person ran through all the values of the car and highlights.

HondaKC

22 de jul. de 2014

We brought our car in for a routine oil change and maintenance. Robert M. helped us and was wonderful! I can't say enough great things about him. Very friendly and explained everything to us. I will ask for him in the future.

Teresa926

22 de jul. de 2014

Amir was wonderful to work with. He found me the car I wanted, kept me informed and took care of everything that I asked for! All my husband and I had to do was sign the papers and drive away. I highly recommend Amir for your next car purchase. T. Hamilton

Dpenn1234

22 de jul. de 2014

Brought car in at 3:00 for a service appt for following day. Roberto asked would I like the car back today. Hour and a half later the car was done and had a courtesy wash too. Thanks for the fast, efficient, friendly care, Roberto David

PWatlington

20 de jul. de 2014

The total experience was excellent...... from price to friendliness, to quality of service. Of course, they have great high quality products (vehicles) to work with. Phil Watlington

rmarie66

20 de jul. de 2014

All in all, buying my new Odyssey took 3 visits of 90 minutes each. One to test drive and get a price, one to start the paperwork and pick the exact van to purchase, and one to do the financing and go over the new car. Not a hassle at all! Kris Puszynski was friendly and no-pressure. He knew all about the features of Hondas and was happy to help us pick the model that best fit our needs. Byron Alexandro in the finance department found us a better interest rate than had been advertised, and got us through the paperwork in no time. He really knows his stuff!

fryan0904

18 de jul. de 2014

Shawn was an excellent service representative. He made sure all of my service needs were met and very timely. I needed to go out of town, so he made sure it was all completed on time. He even made sure my sliding door was taken care of this time. Very Diligent.

nairashu

18 de jul. de 2014

Had a great experience. Courteous and friendly. The service done to the car was great. Kept me well informed about my car and the servicing done to it.

calkins.carol

15 de jul. de 2014

very friendly and knowledgeable service agents. I have been bringing my Honda (s) in for service for several years, and Steve has always been kind and caring. Steve always keeps me informed of service and repairs needed to keep my Honda running at its best. Thank you for all you do.

ginny42

15 de jul. de 2014

Kim was wonderful to work with and I was very nervous about this as this was my first experience at 72 years old buying a car. You have a wonderful salesman there and I think he deserves a raise. Very attentive and made my experience the best I could have hoped for. And I love my car. Really all your staff was super

reflectionofpeace

14 de jul. de 2014

I needed a van to accommodate for my growing business where I transport elderly people and people that require special care. Amir made the process easy by not only helping me pick the right one, but working hard to make my deal happen. I have already referred people and plan to be a loyal Jay Wolfe customer as long as Amir is there!Sheena Mann,Reflection of Peace Home Care and Assisted Living

dbrimhall

14 de jul. de 2014

We had a great experience. Kris Puszynski is the man! We love our new 2015 Honda Fit! I will recommend this dealership to my friends.

Hondarev

11 de jul. de 2014

Tony is the BEST. He is the reason we keep coming back!!We just met Byron on this visit and he is excellent. They both take the time to mAke sure you feel like you are important!

Kelgosforit

11 de jul. de 2014

I always feel taken care of when I come to Honda. I leave feeling safe in my vehicle. I will continue to come back as long as I have Honda. I prefer dealing with Shawn Klein because he takes care of me and answers all my questions.

JulieMehnert

11 de jul. de 2014

Our rep was friendly, helpful and my experience was great overall. Wasn't crazy about the woman at the food area. I tried to get my own water glass and she scolded me and told me I picked the wrong cup. Otherwise, great experience overall.

rblazek

11 de jul. de 2014

We appreciated that the service was completed in a timely manner and that all parts of the service were reviewed with us along with the cost.

Nicholas Traxler

10 de jul. de 2014

Everything went fine. I appreciated Luke's friendly and courteous approach. I wound up purchasing more service than I expected, with the addition of a brake flush. But I agreed that it was necessary.

NikkiB4318

10 de jul. de 2014

Service was excellent and work completed in two thirds of the time expected. Very satisfied with how car rides now. A gentleman in the parts department, whose name I don't know but with whom I spoke on the phone before taking my car in was very helpful and gave me the exact information I needed about what to purchase, how much it cost, and when and how to make my appointment to ensure the part would be available. I wish I knew his name, so you would know who he was as I really appreciated his assistance.

R&B

9 de jul. de 2014

Lucas Kay was very helpful with our service. Amir Akbarnia was very helpful while we milled around the new car area. Russ King surprised us with a follow up email. The breakfast area server was also very friendly!

KWogs

9 de jul. de 2014

We recently purchased an Odyssey and Amir was our salesperson. This is the second car we've purchased at Jay Wolfe and we were once again very happy with our experience! There is never any pressure put on us and Amir was very straightforward and gave us great information about the vehicle. We have always been happy with both the sales and service department at Jay Wolfe and would recommend them highly!

eduggan

7 de jul. de 2014

Amir was very helpful and not pushy at all. He made the process painless and educational. He was very knowledgeable and gave me all the information needed to make an informed decision.

sinestroza

7 de jul. de 2014

Mr Kris knew exactly how to do business. His manors were professional and knowledgable. After the purchase he stayed late past closing to instruct me on how to use my vehicle. It was a blessing to have such a star advisor to go to for questions after meeting so many other dealers who hounded me and did not care from so many other places. Kris knew I would love the car and I did!

SDoo57

6 de jul. de 2014

Tony listened to what was important to me; Jeff in service always treats me well! Lauren Conaway was very kind to remember my B-day!

Wesche

6 de jul. de 2014

Fast friendly on a busy weekend when I expected the wait to take a couple hours. This service center has always treated me as if my time is valuable

dsgittemeir

5 de jul. de 2014

Our primary interaction was with Amir. He is a very knowledgeable sales person who adds an air of personal service to the sales experience. We came into your dealership with a deal for Toyota's set to go. We were just doing due diligence by looking at Honda before we purchased. Your cars, of course, are good and compare/compete very evenly with Toyota. Amir did a great job of flipping us to your side of that equation. He affirmed each micro decision along the way without ever pushing us to purchase. If my wife liked white, he'd say, "white's a great color. I like that. I sell a lot of them." If she liked silver, he'd say, "silver is an excellent choice, it will never be out of style. I sold one of those yesterday to someone just like you." He took every opportunity, and created some that did not exist, to serve us during our excruciatingly slow decision making process. "Can I pull a black one up for you to see," or "we have a blue one on our other lot, can I take you to see it," or "can I get you a drink or a sandwich," and even shuttled me from my house to the dealership.Amir is passionate about the brand and about car sales. You should give him a raise.Ryan served as a happy face as we traipsed back and forth across your sales floor. Someone else we 'know' so we feel comfortable while we spend too long at your dealership. That additional ambiance is important to the shopper experience and something we did not encounter at other locations.In short, our experience at Jay Wolfe had more to do with buying your cars than the comparison of the brands. If we had gone to ONeill, for instance, I suspect we would be driving Toyota's today.

Karen McDonald

3 de jul. de 2014

oil change was accomplished timely, can't afford to fix AC at this time passenger side mirror ordered , to be installed when it comes in. Shawn was courteous and knowledgeable as always.

Sho1234

1 de jul. de 2014

I love this place. The guys in the service department are amazing and the Customer room is very welcoming and feels like home. I love the kid room as well. My little sister always wants to come with me when I get my car serviced so she can play in the kid room. And I really like how the host will make/get anything you want as long as they have it.

Mr. Charles D. Frieders

28 de jun. de 2014

Just took in the 2003 Honda for service. Purchased a 2014 Honda two months ago. Both going strong. All service concerns are always given prompt and effective service from the service garage. The best part about this service center is that you see the same people working their year after year. It tells me a lot about a business when they are not turning over people every month or year like a lot of service centers. I also trust them when they find a problem.

jimpirie

28 de jun. de 2014

good service. I had an appointment, and the work was done on time as scheduled. I will return for periodic maintenance and servicing.With just an oil change it is hard to elaborate, other than try to figure 25 words to tell you it was fine.

Jpoarch

27 de jun. de 2014

They were honest about my repair. That it was not a safety issue and that I could wait to have it repaired until later. I went ahead and had the repair done.

htrinh

27 de jun. de 2014

service was excellent the service advisor knows what he talking about i was very impress and the repaired was excellent fix the problem when other auto repair shop wasn't able to solved.Good job i would recommend this service center .

Gymratt

26 de jun. de 2014

Working with Tyler Codilla and Jason Dodd was the most enjoyable vehicle purchase that I've ever had. Tyler knew everything about the Jeep that I purchased and was able to answer every question I had. He was well informed and made some extra inquiries with another dealership regarding some particular Jeep items that I had questions on. Tyler took time out of his evening to answer questions when he wasn't working and email photos of the vehicle to me as well. Jason did a great job as well. He answered all of the questions I had regarding existing warranties, the dealership warranty, and the after market warranties. He was a pleasure to deal with on the purchase. Because I was from out of town, he explained the service opportunities that were available at their other dealership that I live near. He was very experienced and there was no delays in finalizing the paperwork. The guys really did an amazing job and I can honestly say I'd definitely purchase another vehicle from them without question. It didn't have the same feel of other dealerships that I had dealt with in my search for a Jeep. Other dealerships applied more "sales" to their attempts to sell vehicles. These guys made the sale because of the total effort to get me exactly what I was looking for and they had a great attitude toward the customer. Nice job guys, it was a great experience. Thank you! Randy Morris

Diallen1737

25 de jun. de 2014

Kris and the whole staff were wonderful. Kris was very enthusiastic about the Honda model I was interested in. When I picked up the car he was careful in showing me the car's features.

Hauntedmansionmomma

24 de jun. de 2014

Roberto was very friendly and helpful. The service center is really nice; pull into an air conditioned garage which is separate from where they do the work. Everyone is friendly, the place is very clean and organized. Waiting area is immaculate and you are welcomed and offered beverages and food when you enter. Thank you!

sharonkay

24 de jun. de 2014

Service Department was nice and friendly as were the gals inside. I was able to get a sandwich, as it was lunch time, which was greatly appreciated. Very clean facility.

judycchoi

23 de jun. de 2014

The guys at the service dept are awesome. They are very couteous and knowledgeable. I have been going to jay wolfe honda for over 15 years and will continue to do so.

emikkelson

22 de jun. de 2014

Erica was fantastic. She helped our family with every aspect of the purchase and anticipated our needs. I would recommend her to others. The rest of the team was impressive too.

Biglax9

22 de jun. de 2014

We bought a used Sienna Limited for a great price. It was quick and easy from start to finish. Very friendly and helpful staff there

ephbr9

17 de jun. de 2014

I had an amazing experience with Jay Wolfe. My parents have purchased 3 vehicles from them and had recommended I take my business there. This was my first large purchase out of college. I had a budget I wanted to stick to but also wanted to get the quality of car I had been looking for. I have to say, the sales associates were wonderful to work with. They listened to what I wanted in a vehicle while keeping in mind my budget. I never once felt pressured to make a decision. When I came to a decision going over the finances was great. They explained everything and I truly believe they gave me a better deal than I would have found anywhere else. They made sure I understood every step of the process. All in all, the sales associates were wonderful, finance guy was great, and really the whole team at Jay Wolfe was welcoming and friendly. I would highly recommend them if you are in the market for a new vehicle.

khartzler

15 de jun. de 2014

Kris provided me with excellent and stress free customer service during the purchase of my new 2015 Honda Fit. Jay Wolfe earned my business by thoroughly answering all my questions and getting me my Fit before any other dealership. Thanks Kris and Jay Wolfe!

mstith

15 de jun. de 2014

Lucas Kay was ready and waiting for me with a friendly smile and an excellent description of the service that would be performed. Service was completed within the time and dollar estimate mentioned.

wfisher8

11 de jun. de 2014

This service group has alway been great. Steve has always been completely helpful and knowledgeable. He will go out of his way to held or advise you for any of questions you may have.

Art1930

10 de jun. de 2014

I've used Jay Wolfe Honda as the service center for my 2000 Honda CR-V for over a decade and always found the employees pleasant, efficient, and knowledgeable. They have identified at least two specific problems--oil leaks, differential squeaks, and repaired them properly. In addition, they have kept the vehicle going smoothly and reliably. I recommend them highly to any Honda owner.

maryloumc

10 de jun. de 2014

Great staff and facilities! I tried 3 times to get into another Honda dealership for the express oil change but each time was told I should make an appointment because the wait would be a couple hours. I got in right away at Jay Wolfe!

Churchbuilder

6 de jun. de 2014

Great overall experience and an outstanding breakfast!!! Very positive attitude if all staff. Hostess in the waiting room was very helpful in providing prompt and gracious service

gpbaron53

5 de jun. de 2014

Always excellent service! Wouldn't take my cars anywhere else. And, Steve is the best! Knowledgable and courteous. We always ask for him. Totally satisfied!

noname411

5 de jun. de 2014

Over the past 20 years I have had nothing but good experiences with your service department. All of your service advisors have been very professional and very pleasant to do business with.Your survey is too difficult to respond too if you want a response omit the account information as it take too long to come up with a user name that hasn't already been selected. Every time the username is rejected you have to answer the brand serviced again.

NikkiB4318

5 de jun. de 2014

With over 90,000 miles on my Honda (original owner), Mr. Beaver took the time to review my service history so as not to suggest areas of service that I did not need because they had already been done (timing belt, for example). The work that was done was done efficiently and within the time predicted. They also noticed the state of my tires. In all, I feel my car was was well taken care of, in the same way I would take care of something in which I was expert at diagnosing, cleaning or fixing. I bought my car at this dealership in 2004 and have taken it back for all service. A record is kept of everything done and as a result, even with all this mileage, my car is running great! It may last me forever! I deeply appreciate the expertise and thoroughness my car always receives at this dealership's service department. Of course, I always think I wish it were less expensive. That is human nature. But I do get value for the time and effort I have expended through the years that I have used the service department at this dealership.

DeannaSchmidt

4 de jun. de 2014

We have enjoyed a spectacular relationship with the dealership for more that 20 years. We have gotten service for 5 different Honda cars and even bought one from Jay Wolfe. We will continue to use their excellent services

rblazek

4 de jun. de 2014

We have been Jay Wolfe Honda customers since 1988 and continue to rely on them for excellent sales and service. We are pleased with the reliability of both the Accords and CR-V that we have purchased over the years.

AmberD715

1 de jun. de 2014

I called and spoke to Jenny Rokey at reception and she had a tow truck come pick up my CRV! I was thrilled to get a call back about an hour later to know the diagnosis of my vehicle. What I was more thrilled about was the price of repairs and the fact that it would be completed the same day (Saturday)! Thank you so much!

CRVdjay

31 de may. de 2014

Jay Wolfe service Department is top notch. I had no problem getting an appointment on short notice. Jeff goes out of his way to assist me. He answers any questions I have and suggest repairs that should be performed. Thanks Jeff for your kindness and all your help with my CRV service.

jill14848

30 de may. de 2014

I had a short amount of time to make a purchase. Russ King did everything possible to expedite the process. When I came to pick up the car, Russ took time to explain all the new features; he was an excellent teacher. Overall, it was a very pleasant experience.

stephscivic

30 de may. de 2014

Jay Wolfe Honda always has excellent employees who are very helpful & courteous. They never try to pressure into anything and always provide the best service.

cepeda30

29 de may. de 2014

I have been a customer of Jay Wolfe Honda on 103rd for many many years. Oftentimes, the quality of service and the competence of the service professionals at car dealerships fluctuates. However, Jay Wolfe has always been consistently good at customer service and service in general. I've always enjoyed working with and talking to all the guys on the service floor. They are fun to talk to and seem to enjoy what they are doing. That says a lot about the dealership and it's mission. That being said, I must highly compliment the young man that I have worked with the last couple of times that I have needed service....Robert Magana. You are lucky to have him. He is very approachable, bright, articulate, hard working and just a good man. Robert gets as many stars as I am allowed to give. Thank you, Tim Rogers (Honda S2000)

JenaNewman

29 de may. de 2014

Kris did a great job at explaining our options and not making us feel pressured. Not only was he helpful he made the process fun for the both of us.

slhoke1

28 de may. de 2014

I don't look forward to buying new cars and have bought very few new cars in my 74 years. Our recent Odyssey purchase was the best experience we have had in buying a new car. Erica worked with us to get the model we wanted with the features we wanted and in the color we wanted. She kept us informed of the progress being made during the wait from the factory. I wouldn't hesitate to buy another car from Jay Wolfe Honda.

clynnescott

25 de may. de 2014

I am a return customer to Jay Wolfe. My last purchase was years ago (1996 to be exact), but I never forgot what a good experience it was so this was the first dealership I visited when I decided to purchase a new car. Just the right mix of friendly and professional. I'm a happy customer.

LuckyLisa777

24 de may. de 2014

Since I have bringing my car to Jeff at Jay Wolfe Honda, I have been extremely happy! I bought my 2008 at Lee's Summit Honda, and I was receiving very poor customer service. I will never take my car back to them. Jay Wolfe Honda is my new dealer, and Jeff is my Service Advisor. He is awesome!!!

Pat Larson

22 de may. de 2014

this was the first time we have dealt with Jay Wolfe Honda or owned or leased a Honda. We got a nifty Honda Civic and fell in love with it immediately. We have always been GM or Chevrolet people. Think that has passed by the wayside. We absolutely love this car already. Had lunch at the dealership and my husband can't wait to go back and try the sausage and biscuits for breakfast. Over all it was a delightful experience. No lies, no false hopes, no waiting around for ever. By the time we were done with the paperwork the car was cleaned up and ready. We absolutely will buy or lease again and again. Nate was very helpful.

Teresa

15 de may. de 2014

I have been a customer of Jay Wolfe Honda for over 14 years and this place is amazing in every aspect from customer service, repair service and wait time, to the incredibly comfortable customer waiting area. This place never fails to impress.

Mike M

12 de may. de 2014

Very good experience leasing a car. Jesse was outstanding, worked hard, went the extra mile. Closing the purchase took longer than necessary but he stayed with us the entire time. If buying/leasing a Honda ask for Jesse. And no, we are not related.

Long-time Wolfe Customer

7 de may. de 2014

I was at the dealership for an oil change which was done promptly. The staff was very friendly and seemed to know their jobs. I would only offer these very minor suggestions: 1) Invest in subscriptions to a few decent magazines for the waiting area and keep them current. Not ALL of us are 'married' to a smartphone. 2) I did not appreciate the fact that when I started my vehicle I was blasted by loud rap music from my radio. The people who move the vehicles should be instructed to leave the radio alone. (Mine was powered off when I arrived at the dealership).

Kurt in KC

7 de may. de 2014

Glad the associate didn't ignore my issue and searched to resolve it before my very long trip through desolate areas. I love the customer service lounge, part of the reason I chose Jay Wolfe.

KC woman

6 de may. de 2014

I was there to have the oil changed. First time at this dealership because this was a new car for me- I had a different company with my old car. Once I was there they were very welcoming and explained all that they were going to do. I has tried to set up an appointment through the web site, but there was not a good description of what the differences were between the $50 and $100 service. Perhaps making that more clear on the website would be helpful. They told me how long it would take, and they were true to their word. They offer a free car wash and a free snack bar with just about anything you'd like to eat or drink. Never experienced that before. It was nice. I am glad they are close to my home- they will be the place I bring my car for all it's service needs.

Peter Lindstrom

6 de may. de 2014

My daughters airbag warning light was going on and off and different times. Rather than play around with different possible solutions they order in new sensors/system and installed new. At their cost, which I assume was quite expensive. Very impressed

Mertsmc

6 de may. de 2014

My husband and I have purchased 5 Hondas from a dealership in Overland Park. After our recent experience I'll probably never go back. Kim Mohammadi worked his tail off for our business and could not have been better. We had to bring our car back for some clean up (it was used), we bought it pretty much as it rolled onto the lot. He had great attention to detail.

Naresh

4 de may. de 2014

Good experience.............................. .........

Jkw

4 de may. de 2014

Went out of their way to be helpful in buying a car. The facility is very service oriented.

Vicky

2 de may. de 2014

Jeff was a blessing. I'd been worried about the cost of a diagnosis and Jeff remembered a bulletin from Honda that addressed my problem and we were both certain the warranty insurance company would cover it, so I could go ahead with the repair. It also saved time for the mechanics because they could go right to the problem.

Ruby

1 de may. de 2014

As always, I had quick friendly service. Appreciate knowledgeable guys.

Kat

30 de abr. de 2014

Jay Wolfe Honda always gives an accurate estimate of both the cost of repairs and the time it will take to do them.

Deb

30 de abr. de 2014

Nice folks to deal with. Waiting lounge is great, with good coffee and snacks

Sarah

30 de abr. de 2014

The service provided at Jay Wolfe Honda was professional and excellent.

Karen

29 de abr. de 2014

Very courteous. Work always explained clearly. i was very satisfied.

Fran, mother of Greg

29 de abr. de 2014

Cameron Smith was very helpful and thorough with the sales of my new car. Jason in Finance was very pleasant and kind. We had a good experience at Jay Wolfe Honda.

EKD

28 de abr. de 2014

Great job! In and out in no time! People very kind.

Barbara Fulbright " Teacher"

28 de abr. de 2014

Very good customer service. Loved it. The service manager MR. Richard Jackson holds outstanding people skills. Good place to buy a car.

Bri

27 de abr. de 2014

Loved it. The customer service was incredible and the people were very nice and friendly. They even offered a shuttle service.

Albert G Saad

27 de abr. de 2014

Good Place to buy and serve Cars. I like to buy new Honda from this dealer , and get all sevice and maintenance done at their service department.

Overland Park KS

27 de abr. de 2014

Straightforward and low stress buying experience. Salesman friendly and helpful.

Fit owrner

27 de abr. de 2014

I have only had good experiences so far. The salesman was the best we ever had when buying a new car. The service department is friendly, the waiting room is comfortable and the snacks a nice amenity.

Charles

26 de abr. de 2014

Shopped here for years. Chris always does a great job

Vic M

26 de abr. de 2014

Called for a service appointment, they had a time that was perfect for me. When I arrived they were ready for me. Gave me an estimate of 60 to 90 minutes to do the routine service - I think it took 57 minutes plus checkout time. Great peoople, great service.

Honda Odyssey buyer

25 de abr. de 2014

Erica Braidlow was great to work with and made the entire buying experience easy. No haggle, bset price the first offer she made.

JSM

25 de abr. de 2014

In the 19 years since I purchased my Accord (1995) from Jay Wolfe Honda, I have only used their services and have been impressed with their competent employees every time, Your recently updated Customer Lounge and waiting room is wonderful, lots of good things to eat (especially the glazed donuts) and a good place to read or study and relax while the car is taken care of. Very impressive!

Staci

24 de abr. de 2014

I very much appreciated the ease of the entire process. I felt the service tech was very honest and worked hard to get me out of there as quickly as possible.

Carl

24 de abr. de 2014

The experience, as usual, was good. The crew has always been patient and efficient.

jerry

23 de abr. de 2014

The only flaw is that the technician forgot to reset the oil indicator display after an oil change. Will have to return to dealership to correct this.

LuckyLisa777

22 de oct. de 2013

Jeff is the best service advisor I have ever dealt with. About a year ago I took my car to Lee 's Summit Honda, where I bought it because it was making a horrible noise when I would accelerate from a dead stop. They kept my car over night and the service manager and the mechanic drove the car and could not figure out what was wrong with it. They told me since my car was over five years old, it was normal for it to make these noises. I took the car home and continued driving it. Over the course of the next week, the noise got worse. I didn't want to take it back to Lee 's Summit Honda. I called Jay Wolfe Honda and I spoke to Jeff. I explained the situation to him and he told me that he thought he knew what the noise was caused from. I immediately took it to him and he opened the hood and checked my oil. It was almost three quarts low. When I bought the car I was told not to change the oil until my monitor showed 15percent oil life. That day, my monitor showed 40 percent oil life. Jeff saved my engine. I can't thank him enough. I now take my car to Jeff. I am no longer a Lee's Summit Honda customer.Thank you Jeff!

DaveLichius

20 de oct. de 2013

The usual high quality Jay Wolfe Honda service visit. Although Honda dealer service costs are high, they are comprehensive, well organized and useful. The visitor waiting room is just what I need with Wi-Fi access, work tables and surprising breakfast food choices.

WilmaJean

20 de oct. de 2013

I found every one very friendly and I bought my car there and like to take it back where I purchased it. I have been happy with my CRV except I am disappointed with the gas mileage even when it is on Eco. I feel I should get better mileage. I think the service department is great and of course the waiting area is great.

tdkmc

20 de oct. de 2013

This is our 4th car that we have purchased from Jay Wolfe Honda. Tony Saleh was our salesman and he is so nice and got us everything we wanted with no hassles. We are excited to bring home our new Civic Hybrid.

dcolhour

19 de oct. de 2013

Dan Herbert was professional, explained what parts & service my car required, kept me fully informed & made sure the work was timely completed. It is never fun to get your car serviced, but Dan & the Jay Wolfe service department make it a much better experience. 5 Stars!

sleep_204

18 de oct. de 2013

I was not looking forward to buying a car, I normally hate sales people. With that said, my experience was wonderful from the time that I walked into the dealership to the time that I left. The people were very friendly and were not pushy at all. I would recommend this dealership to anyone.

stevenstombarb

15 de oct. de 2013

I've dealt with Mr. Russ King while purchasing three cars, two Accords and one Civic. I find him honest, friendly and thorough. I rate him very high as a representative of Jay Wolff Honda. I've always had my Honda's serviced at Jay Wolff's and found them courteous and efficient. The service bay is kept sparkling clean. I really like that. What else could you ask for in a car dealership?Tom Stevens

nickmusa

12 de oct. de 2013

This is our forth time experience to buy a new car at Jay Wolf Honda. Very professional and friendly service ! Special Thanks to salesperson Kris Puszynski .

t1o1ny

12 de oct. de 2013

Robert exhibits great customer service and communication skills. He's a true professional. I always feel that he is looking out for our best interest.

willneville

9 de oct. de 2013

I had a very helpful and enjoyable experience. I have recently graduated from college so it has been difficult to find a new car. This dealership and Tim worked hard to find me a deal that I could afford and worked best for me.

KrisKristin

6 de oct. de 2013

So nice and friendly! Worked with us to make what we needed happen for us! This is a GREAT dealership !! I will defiantly recommend them to my friends!!

coffycan

5 de oct. de 2013

After I'd been there 2 hours - my service guy came in and said I needed to get a 4 wheel alignment - soon. Told me it would be another $99, I think, and take 45 min to an hour more. I wish he would have come in an hour before that. Also, they said they'd wash my car - which they did - but it wasn't impressive. Still dirty and bugs on the front. The price always seems a little high for me. Just my opinion..Thanks,Nicole

kgrowney

3 de oct. de 2013

Really nice experience. Shawn Klein was very professional and friendly. He explained things very well and treated me like a valued customer. The service on my Honda CRV was done quickly and I assume well. The customer lounge is very nice and the folks there are very friendly. Overall a very good job done by J. Wolfe Honda.

rchobbs

3 de oct. de 2013

Jeff and the new employee were courteous, prompt and efficient at preparing the service plan (including discovering that I didn't need my transmission oil changed this time, as it had been done 3000 miles previously--thank you!!), giving me a correct estimate, and then contacting us promptly when my car was ready. The complete experience was a delight! (Except the price tag, which always hurts, but that's car maintenance for you--) :-) I'm glad my dealership is Jay Wolfe Honda! Thanks, guys!

PenHund

18 de sep. de 2013

Last week we leased a new (2013) Honda Accord. A service plan was also purchased which necessitated taking the car in for some special coating which is designed to help protect the finish from scratches, etc. It was emphasized that it was advisable to leave the car for several hours after the coating application in order that it would "cure" well. We left the car with them at 8:00 am, being told it would be ready at 4:00 pm. It was not ready at 4:00 and was still being worked on. As my husband had an evening appointment, they hurried to finish by 5:00. I wonder if this left enough time for the curing process which earlier was deemed to be so important. On returning home it was discovered that a key was left in the car which did not belong to our car. On calling the service department no one seemed to be able to identify the key or why it was in the car. After some discussion we were asked to bring the key back to the dealership and we would be given a free oil change. We declined as our evening plans had already been delayed and we felt it was their error which should be rectified by them. Ultimately a salesman was dispatched to collect the key. We might have been more charitable if we had not already experienced frustration with the dealership. This was our first experience with leasing which was related to them. The business office did not do an adequate job of informing us of the ins and outs of licensing, taxes, titling, and other details of leasing. Everyone at Jay Wolfe seemed more interested in telling us of their new cafe service, complete with menu, rather than pertinent facts. This required several phone calls to the dealership in which we learned of a lack of communication between departments. A question posed to one department elicited the response, "We don't know anything about that. You will have to check with XXX department." A minimum of info at the least should be part of every employee's knowledge. Jay Wolfe is a model of inefficiency that I would not recommend to anyone.

gregoryrsharp

2 de jul. de 2013

I had been looking to move up to the Pilot for some time and stopped into Jay Wolfe Honda. Had It not been for the salesmanship of Diane Thompson I would probably still be looking. She is a tremendous asset to your business and your dealership, so please don't lose her.Thanks Diane you are a real professional in your business.

Lebowski25

1 de jul. de 2013

From the moment we walked in to the dealership and throughout the whole process, everyone was very helpful and very courteous. We had two young children with us and the people we dealt with didn't make that feel like a problem.

CJBPK

28 de jun. de 2013

In early April 2012, I purchased a used Pilot and traded in an almost new Acura and I bought a service contract from Jay Wolfe Honda. Despite repeated requests, I have not received any paperwork about the deal: the service agreement contract, the contract for sale, the trade in value proof. I cannot license the car, get a refund on the old license plates, and the dealer keeps charging for service. I cannot get a copy of the paper trail after talking to sales in the Acura, Honda or administration part of the dealership. At first it was because they said they wanted a copy of the hard paper title (but it was an e-title in KS so I couldn't have had it in the first place). Eventually I was told I shouldn't have purchased a car out of state. This dealer is blocks from the state line and markets to KS citizens. The dealership has also charged me for service on the vehicle as I couldn't prove I had a prepaid service contract. I have asked for the service contract and all documents for months in writing for months. Today the excuse was "I'm waiting for it. I will get it to you ASAP." I signed all contracts there. I don't understand why providing a photocopy is so hard.I honestly cannot understand why they won't give me copies of the paper documents still. I have been stopped by police for not registering the car in a couple states and cannot get what I need. The service contract paid for has not been honored at all. I paid $1000 and so far got nothing for the service contract.

RD1824

12 de may. de 2013

DO NOT BUY FROM THIS DEALERSHIP. ALL OF THE CARS ARE ABOUT $5000 OVERPRICED. GO SOMEWHERE ELSE. I test drove a 2008 Honda Fit and was given an insulting offer of a price on the car. They started at $16,307 for a 2008 Honda Fit!!!! $16,307! Ridiculous. They did the typical dealership BS and said oh we have this and that in the car, and we cannot come down any. They dropped to $14,552 immediately but would not budge from there. A comparable car at any other dealership would not have even been priced at $14,552 to start with and there would have been room to work. In fact, when I pointed out that Kelly Blue Book was no where close to that even for dealer retail in the condition, they tried to scrap together some comps, which took over 20 minutes, to which they came with 2 cars at other Honda dealerships, which were already price less than the $14,552 they quoted me. And this particular Fit had dents all over it. Yet, they would never even negotiate. He kept saying it was certified and they have $3000 in repairs in the car. First, if you have that much in repairs you expected, you would not have paid much as trade in anyway. But in actuality, their mechanics do all the work and the part are at cost, so $3K to them is chump change and maybe worth $600 in repairs. Just realize they try to talk up everything.Please people, BEWARE! You are not getting a good deal at Jay Wolfe. In fact, you will get taken if you buy from them! You can save 3, 4, or 5 thousand dollars by going somewhere else. Just do your homework and don't let them talk you into something that is not what it seems.

Lions12

22 de abr. de 2013

My husband and I tried to purchase a 2013 Honda Accord from this Kansas City dealership. It was a joke what they wanted to offer us for our trade in. They even went so far as to say "no one in Missouri or Kansas" would offer us more than what they did. WRONG!!!!! We went 15 minutes across the state line to Olathe, KS to Frank Ancona Honda and bought our new 2013 Honda Accord for exactly the price we wanted to pay for it as well as got the higher price needed for our trade in. Anyone who buys from this dealership without checking with Jason Heard or Tony Yi at Frank Ancona Honda would be fools!

Robut

7 de mar. de 2013

Great quick service. We came in at 6:00pm and drove out with our new pilot at 7:30pm. Friendly sales group that were down to earth in their negotiations and price. Followed through with all they promised. I would recommend them to anyone.

StraightTalkPlease

16 de ene. de 2013

Worst Car Shopping Experience Ever.My wife and I had been looking for over a month for used SUVs when we had the misfortune of winding up at Jay Wolfe Honda. The car we were looking at was priced higher than what we wanted to pay, but the salesman did tout the fact that this SUV had AWD (all wheel drive), not just 2WD, and he went on and on about the benefits of AWD, thus justifying the price of the SUV. We negotiated the price down to something we could accept, along with the sales manager. However, when we looked at a print-out of the SUV's specs, we noticed it was listed as 2WD instead of AWD. This was not a deal breaker for us, and we probably would have still bought the car for the negotiated price, but at that moment, the salesman and the sales manager both began to downplay the value of AWD, and asking us stupid questions like "What do you need AWD drive for? Did you know that in a year's time, AWD is used on average of 13 times?" Now that the SUV magically lost its AWD, they made it sound like it was just a nuisance. They lost the sale that night not because the price was not right, but because of their slimy way of covering their oversight. A simple apology would have sufficed.A week later, the SUV was still there, and we decided to see if Jay Wolfe Honda would honor the price they had negotiated with us. We had to deal with a diferrent saleman on the phone, and we didn't want to come if they would not sell the car for the agreed price. He claimed that the manager was busy, but if the sales manager had accepted a price offer, he would honor this. So we drove all the way from the Plaza with the expectation that we were going to iron out the remaining details based on the previously agreed price. Upon arrival, we were informed that the first salesman was no longer with the dealership, and we had to go over all the details previously discussed WITH the sales manager, who sat on his xxx in his office the whole time we were there. The new salesman started the entire negotiating process again. He did the usual back-and-forth with the sales manager (who never showed a tiny bit of courtesy to even come out of his glass-enclosed office to shake our hands or say hi). The new salesman then reported that his manager did not remember saying he would sell the car for the price we had agreed upon. After a long schpiel from the new salesman about the value of this SUV vs. others on the internet, we had to press him to answer the simple question of whether they were going to honor the agreed price or not. He said they would sell the SUV for $1300 more than our price. They had actually negotiated the price higher than their first counter-offer a week before.I know there's a lot of dishonesty with which we have to endure when negotiating with car dealers, but this experience topped our list of MOST SLIMY--worse than any of the stereotypically "seedy" car lots.

paradigmbiz

15 de dic. de 2012

First, let me start by saying that my salesperson Chris was GREAT - very good guy who spent a lot of time helping me decide on options. It was the 'back & forth' interaction when I actually wanted to purchase, where he had to get the manager (whoever that was - never saw him) to approve numbers that Chris then had to present to me. They offered a stunningly low offer on trade in, exceptionally high (insulting) finance rates, and no break on price. This, at a time of year when every other dealership out there is working with clients or offering other incentives. I was even willing to come back & try again, since my salesperson was so great - but his arrogant management apparently doesn't need any new business. wow! The car business must be so good right now that Jay Wolfe needs no new clients. I'll never go back & will always tell anyone who will listen about how bad it was. If the management had a legitimate reason why they could not present a fair deal, they should at least have the guts to come out of their office (don't look at the "man behind the curtain") and face the customer - don't make my good salesperson do the dirty work for you! I think if you want a Honda, you should shop elsewhere.

carey.maxwellgooden

30 de oct. de 2012

I would recommend Jay Wolfe Honda to anyone who is looking to purchase a car. We have worked with the same salesperson, Russ King, at Jay Wolfe Hones for over ten years! A big thank you to Russ King & Jay Wolfe for taking care of my car lease! Russ was especially helpful in guiding me through the process of turning in my old care & selecting a new one. He was very patient & professional in answering all my questions! Thank you!

weberp

20 de sep. de 2012

This dealership worked incredibly well with me. They were actually fun to bargin with and I believe I received the best deal on the car of my "dreams"!

wwharris

16 de ago. de 2012

It was a wonderful experience! I would definitely buy from Diane & Jay Wolfe Honda again & again. If you are looking for a new or used car Diane Thompson is the one you should see.

devonmaid

2 de jul. de 2012

Diane Thompson listened carefully to my needs (and wants) and then provided me with the perfect vehicle at an excellent price. She went above and beyond as I was coming from out of State to buy this Honda and I will be sure to give her my future business and to recommend her - and this dealership - to others.

2012Accordcwh

28 de abr. de 2012

I approached my purchase of a new Accord with some concern based on past car purchases (20 or more) but I was very pleasantly surprised with the internet contact with Josh Hedrick at Jay Wolfe Honda. He was knowledgeable and quickly gave me a very good price to consider making sure he reserved an opportunity to consider my view on the price. He was available to meet with me at a convenient time. Meeting him at the dealership I found him to be helpful and very straight forward with information. He presented his offer to me in writing as soon as he had a chance to value my trade in and the offer was very good. Better than my research had led me to expect. The value on my trade in was fair and I negotiated a slightly better amount with no games or long discussions. I drove away with the car the same day I visited the dealer. The car came with the exact options I wanted to have and it was obvious that the dealership had already understood the needs of its customers in ordering vehicles from the factory.I was impressed with Josh Hedrick's professional and knowledgeable approach. It is apparent that the management of the dealership selects quality people to provide service to their customers. I have never had a better new car purchasing experience and I would recommend Josh and the dealership to any persons seeking to consider buying a Honda. I also recommend using the internet connection with Jay Wolfe Honda as a good method of starting to shop.

cnbutler

20 de mar. de 2012

We returned to Jay Wolfe Honda because of the process for purchasing a new car was hassle free. Our dealer Russ was extremely helpful and did a great job with getting us into a new Civc lease. The car performs well and gets much better fuel mileage than our 09 Civic, which is a big plus in today's economy. I would strongly recommend Jay Wolfe Honda to anyone.

G. Mills

30 de ene. de 2012

I was actually looking for a used 2011 CR-V and called Diane Thompson (got her on her day off). She worked with me and I got a new 2012 CR-V for just a couple hundred more than the 2011 model with 5,000 miles on it that I was looking at. Second new Honda I bought from her. What a pleaseure.

L. Grace Corrick

9 de dic. de 2011

This is the 6th car we have purchased from Jay Wolfe Honda. We have had outstanding service from the day of sale throughout the maintenance of the vehicle. Service is very important to me--I have never been disappointed in the service. The sales people are never "pushing" as I deal with them--often giving it much thought before I purchase. They have never called to encourage me in rushing to a decision. I highly recommend Jay Wolfe Honda and George Devlin and his staff.

Carl Hatton

6 de dic. de 2011

The Jay Wolfe Honda Team was a pleasure working with. We are very pleased with our new Honda and look forward to a long term relationship with this dealer. We have purchased automobiles in many states including Kentucky, Texas, California, Colorado, New Jersey and now Kansas. This was the best experience we have had in this endeavor. The new Honda drives as good as it looks and we feel very safe in it. Cannot wait to take it on a drive to Kentucky and Ohio during the Christmas and New Year Holidays.

neconomy

3 de dic. de 2011

I rated my experience as "great" in all categories because it best describes it. Both Kris and Jason were very friendly and willing to explain every aspect of my new lease. I felt at ease with both of them and enjoyed the entire experience. They offered me something to drink and also showed me their newly expanded waiting area that offered all sorts of refreshments. While they were completing additional paperwork, I had the opportunity to enjoy the accommodations. I was so impressed and pleased with them that I referred a friend to them who is in the market for a new car. I gave the info to Kris and gave his name and number to my friend who plans to go there tomorrow.I was grateful that they took care of some paperwork for me that expedited the sale. I could not believe how smoothly everything went and how accommodating they were. Now I am enjoying my beautiful new Honda knowing full well that Jay Wolfe will always have my business and that I will continue to refer them to my friends and family. After all, that is the greatest compliment and rating I could ever give.Rock on, Jay Wolfe!!

Ohioboy

3 de dic. de 2011

We bought our 2002 Accord from Kris, and when it came time to replace it, Kris was our choice. Kris is the consummate salesman, and having been in sales myself (aircraft) for 10 years, I can appreciate his outstanding approach. And I might add that the whole experience included the excellent Jay Wolfe staff and facilities.

Mleveroni

2 de dic. de 2011

This was my first time buying/leasig a car and Darrell made the whole process easy and less scary. I felt very informed and am confident with my purchase.

aejazdar

2 de dic. de 2011

Our previous experiences with Jay Wolfe Honda and Tony Alsaleh made it a no brainer for where we'd go and with whom we'd talk when we decided to look for a minivan.

rsissel13

19 de oct. de 2011

Kris Puszynski was very open, honest, and very helpful in providing me with all the information needed to purchase our new vehicle. He was very patient and never pushed or played games with us. He made us feel at ease and was always respectful of us and our decision. Kris helped provide us with the best deal for our new vehicle and our trade in. I spent the majority of my time talking with Kris through email and his personality and dedication really showed through and my wife was surprised how well I spoke of him without even talking with him, then she met him and said I was right on. I would be willing to spend a little more just to deal with him and Jay Wolfe Honda (even though it wasn't the case.) I trust him and his supporting crew and will recommend them to everyone I know that are car shopping and will return to them for our next car.

rdriskill

6 de oct. de 2011

My husband and I had a excellent experience at Jay Wolfe Honda. Great vehicle, great deal and great customer service what more could I ask for?

Mechterling

4 de oct. de 2011

Ross was great to work with. Very personable and down to earth. He didn't come across as overbearing or fake at all. Great guy! Would totally recommend Ross to friends and family. Sincerely,Melissa

marlathompson

2 de oct. de 2011