Robert

30 de oct. de 2016

Mr Gary Wood cares about his customers and it shows. Thank you for getting us in and out in a timely manner.

Alan

29 de oct. de 2016

I was feeling a little unsure about transmission in my Jeep but was put as ease with good news. The price was for the service was fair. I was promptly greeted by your service advisor (Michelle Dunnaway) She was prompt, kind and professional. She is an asset to your company.

James

25 de oct. de 2016

Signed up at fairgrounds, was called by Arthur Deriso. Came in found truck close enough to what we were looking for, process was smooth and Hassel free! Got a great truck,

Bonnie

24 de oct. de 2016

Always friendly at check-in. Sitting area, bathroom, showroom,etc. are all very clean. Called me when car was ready for pickup. Quick checkout.

Kenneth

24 de oct. de 2016

clean, friendly, and female service manager, but I don't think its customer friendly to see sales people , all of them walking around showroom on their cell phones with personal calls and carrying coffee

Emory

24 de oct. de 2016

Clarity of needs and time taken to complete work was good. Listened to my complaint of the air bag issue but can do nothing except replace. I felt they should take up this issue with cooperate because of so many complaints on internet.

Barbara

20 de oct. de 2016

The Staff was friendly and we were able to find to perfect car within the budget we were looking to spend.

Jason

18 de oct. de 2016

Very quick considering the issue and confirmed my diagnoses. Swapped out my bad transmission fluid temp sensor. Car drives like it did when I bought it.

Anne

18 de oct. de 2016

Definetly would recommend the service department, very friendly and not pushy like the sales department. Very pleasant experience. Will use them again.

barbara

17 de oct. de 2016

They have made my car buying experience a wonderful one. I was unsure of them at first but they really have gone out of the way to make my experience a wonderful one.

James

25 de sep. de 2016

Scheduled appointment was on time. Friendly reception and answered all my questions professionally. Service personnel are very knowledgeable and experienced on their products along with advising you about recalls and vehicle update from the factory.

Cynthia

22 de sep. de 2016

Go beyond to help you get what you want and treat you with respect and dignity. Excellent staff in all department.

Gail

22 de sep. de 2016

So fast and efficient - all the dash lights came on - I was scared to death; called them and they told me to bring it right on in - took me right in and fixed the problem - didn't charge - still under warranty - Praise God for Jeff Smith Kia Maintenance!!!

Preston

20 de sep. de 2016

Quick service.. Easy to schedule and finished in adequate time frame. Service writer understood my needs and was very professional

GAJeep

14 de sep. de 2016

I bought a new vehicle here in 2009', tried to buy another in 2012' (waste of time), but gave them another shot in 2016 because they are local....but now Ive got the message.....Sales manager offers minimum book (KBB) for trade but expects 97% of MSRP for their vehicle. He claims that's how "their" market is performing, implying that KBB is wrong even though it is zip code specific. Also, ridiculous up charge for Nitro fill and appearance package. Seriously, do yourself a favor.....Find Another Dealer!

Gail

10 de sep. de 2016

My vehicle was taken at the appointment time and updates and explanations of the service required were made until the car was finished.

Toby

30 de ago. de 2016

Friendly service and fast service. The service manager is top notch. She is better than I have seen in years.

Teresa

28 de ago. de 2016

The service technician was very courteous and helpful. My car was actually ready sooner that I expected and I was called on my cell phone to let me know it was ready to go. Excellent service!

Barbara

27 de ago. de 2016

No hassle, no problems, Great Sales Team. Rudy Satcher and other did an excellent job at getting the the best possible deal to fit my budget. My Thanks to all that helped.

Lorinda

25 de ago. de 2016

Everyone we came into contact with at Jeff Smith Kia were extremely nice, they all wanted us to be happy with our car chose and were eager to help find the exact car we were looking for.

Cornelius

23 de ago. de 2016

Fast and friendly service. So glad we decided to purchase our new vehicle from this dealership. They are just great and make sure our maintenance process is worry free! We are really enjoying our new vehicle and have no complaints!

Willie

20 de ago. de 2016

The warm greeting received once I arrived for my appointment, Ms. Julie greeted me with a smile acknowledging my presence while she was helping another customer. Also the salesman I met was not pushy, but respected my decision and asked for a contact number to schedule future appointment , if I am interested in purchasing a new vehicle.

Aaliyah

19 de ago. de 2016

The staff was friendly, very helpful, and made the process very easy. They also helped out a lot with making the entire process go faster than usual.

Pncole

15 de ago. de 2016

Went to trade in a vehicle the promised was worth a certain amount. When I get there they're not even offering half. After telling them I was insulted, you'd think I was in the wrong. Attitudes changed, numbers changed. Then I called my salesguy a scammer and he got up out of his chair to argue with me. I almost believe that had I challenged him to a street fight he would have engaged. Sad, too, because I bought a car from them 5 years ago and wife just bought a car and it was probably the most pleasant buys of our life. When the young manager came in I told him I'd be filing formal complaints on the way I was treated and rather than talk me out of it he said I could leave! They would not do business with me. Completely shocked at my treatment. I only gave them a two because of how well they treated my wife.

Homer

12 de ago. de 2016

Great customer service. Great Facilities and just great staff.I have been a customer for many years and I continue to be loyal.

Linda

12 de ago. de 2016

I was immediately noticed and helped. Julie was friendly and helpful, took me to the waiting area (this was my first visit), showed me around, gave me the remote for the TV, very helpful and friendly. Told me how long I would have to wait (very accurately). Told me what to expect on the next visit and the cost.

Heather

11 de ago. de 2016

The salesman Kevin Griffith was very friendly and honest. And willing to work with us and around our work hours.

James

8 de ago. de 2016

promptness of service staff..comfortable waiting area..quick check out.was able to ask questions with complete understanding of what I was actually asking

Angela

6 de ago. de 2016

Quick, easy, and convenient service all around. Leah always explains everything to me so there are no suprises. I appreciated being dropped off and picked up at work.

Lee

4 de ago. de 2016

Service technition was knowledgeable and discussed each service in detail with me. The facilities were clean and comfortable. Staff was friendly.

Harvey

4 de ago. de 2016

Friendly and professional. I received excellent service and was treated very well. All of my experiences at this dealership have been very positive.

Shandon

3 de ago. de 2016

Rufus took the time out to make sure I didn't leave without a vehicle. He's a very dedicated salesman will go back to him again

Fred

3 de ago. de 2016

Fast an friendly service Shae Smith did a.wonderful job and took care of us from the time we got there until we left.

John

2 de ago. de 2016

My sales person was helpful, but not pushy. He worked very hard to get me the car that I wanted.

Tracy

31 de jul. de 2016

The service clerk explained everything, how much it cost, and why I needed the service. I didn't have to wait to be checked in for my service.

Lindsye

28 de jul. de 2016

Everyone there was extremely nice, and willing to help me find the right car that was perfect for me. I gave a budget and they never tried to talk me out of it. I liked that.

John

17 de jul. de 2016

Quick and easy. We arrived at the appointment time and the vehicle was carried to the back is just a few minutes. Service was completed and we were out is less than a hour.

Tiffany

17 de jul. de 2016

Shanna is wonderful! She goes above and beyond from the moment you pull your car in to the time you pull away. The wait time is almost nonexistant. I got ny car in no time on a Saturday morning.

Franklin

14 de jul. de 2016

I trust Arthur Deriso is working to find the best deal he can to make sure we are staying within our budget.

Amanda

15 de jun. de 2016

It was smooth and quick. For some reason this is reading as a 4 star review...but I give it 5*****!!!

Joseph

10 de jun. de 2016

Salesman Al Hardy was very professional as well as German Enamorado, Finance Mgr. They are truly assets to your dealership and should be recognized accordingly!

Robert

8 de jun. de 2016

We have been using Jeff Smith Chrysler Dodge Jeep for over 5 years now, and have never had a problem with them handling and fixing our vehicles.

Christopher

8 de jun. de 2016

The service performed as expected and in a reasonable amount of time. The price of the oil change was fair.

Debra

5 de jun. de 2016

The friendly service from Shay, she was very informative about what I needed done to my vehicle. I had warranty work done and she took car of contacting the warranty dept.

Hildred

3 de jun. de 2016

Liked the friendliness and expertise in getting my problem taken care of and repairs done as scheduled by service representative.

Billy

3 de jun. de 2016

Your service sales person, Tonya, was very informative and helpful. She did an outstanding job. Tell her "thanks" from me.

Chris

2 de jun. de 2016

Al Hardy was very helpful in process and took time to make sure all our needs were met. Make sure car was clean and went over the systems of my Kia Soul

Lawton

31 de may. de 2016

Very helpful and friendly personnel. Each time I visit this dealership they are helpful and always friendly. The service is great and I am usually in and out in minimal time.

Jerome

31 de may. de 2016

Great Truck buying experience!! My salesman (Adrian Johnson "AJ") was willing to assist in anything that I needed! My former salesman at the Chevrolet dealership "Myron in Byron" turned me onto AJ since I was in the market for a Dodge Ram. I would also like to give a big "Thank You" to Mr. Jeff Coker! He negotiated with me superbly and actually helped me to make my decision! Would like to give props to Mr. Everett Tarver and Mr. Mike Smart who also got involved in my transaction and were very professional from A-Z. If this message gets to the boss himself "Jeff Smith", please relay that I had an awesome experience and will continue to shop for vehicles within his dealerships!! Great Job Gents!!

Brenda

30 de may. de 2016

I felt everyone had my best interest at heart and not just trying to sale a car customer service was awesome especially Mrs.S.Johnson at Jeff Smith in Perry Ga.

Misty

29 de may. de 2016

Al Hardy was very sweet and patient. He didn't pressure us and definitely made us feel very comfortable with the whole process!

Patrick

29 de may. de 2016

Friendly staff. Very professional. I always enjoy coming in for service cause I know it will be fast and accurate

Victoria

28 de may. de 2016

The sales guy was very helpful in my needs of what I was looking for in a vehicle. Everyone there is very friendly.

Jeffrey

27 de may. de 2016

Very courteous and knowledgeable techs. They promised me a time for my vehicle to be ready. And they were 15 minutes ahead of time

Jasmine

26 de may. de 2016

Friendly customer service, fixed all my problems! The worker did everything I asked and was very good with communication. He explained everything in full detail

Tasha

25 de may. de 2016

I came in contact with several employees and everyone was polite and friendly, but Julia exemplified great customer service. Because of that I will be returning.

Linda

21 de may. de 2016

Everyone is friendly and wants to help you. I have told friends about your dealership and told them to go see you for a great deal.

Ronald

16 de may. de 2016

service reps were curtious and explained my problems and cost. repairs were completed quicker than i expected and fixed my problems .

Glendel

14 de may. de 2016

Tonya was very courteous and helpful! The mechanic did a fine job of diagnosing and repairing our 2007 T&C. We appreciate the loaner vehicle we received. Thank you for your help!

George

14 de may. de 2016

Shea was very professional and handled my vehicle service needs quickly and efficiently. It is ridiculous to require 20 words for feedback.

Benjie

13 de may. de 2016

The staff was very knowledgable and extremely friendly and made the whole process smooth and carefree. We won't w using any other Kia dealership only Jeff Smith!!!!!

Mickie

12 de may. de 2016

All representatives were patient, answered questions and were attentive to my requests. All staff members were friendly and seemed happy to be working there.

Sylvia

12 de may. de 2016

The sales person Shamone was very resourceful. Such an award winning smile coupled with making the customers feel wanted. Courtesy bottles of water, cared for my needs, wiling to please and great with follow up calls. I searched different Kia Dealerships and Shamone with Jeff Smith Kia was the only sales person to return my calls.

Tara

11 de may. de 2016

I always have a pleasant experience when I get my car serviced at Kia. All the staff is very professional and friendly.

Jerry

10 de may. de 2016

We came in without an appointment and we were seen in a reasonable amount of time. Is that enough words?

Thomas

5 de may. de 2016

Everyone was very friendly and made me feel comfortable - almost family-like. Even though I had an extended wait for the services I was always greeted and treated with the utmost of respect. From the lady who set up my service to the salesmen I chatted with, I always felt welcomed.

Christina

5 de may. de 2016

I was not pushed into trading my Sorento. They came to me and told me what they would do. it was a good deal. AJ has been so nice and called to check on things when I traded in 2013. And said he would still check in.

Joseph

5 de may. de 2016

Set my schedule up for oil change and detail and all work was done in a timely manner. Service Dept. done outstanding job.

Susan

1 de may. de 2016

Very pleased with the service. The staff is very friendly and helpful. Facility is always clean and welcoming. Would recommend!

Darrell

30 de abr. de 2016

The personality of all of the service staff and the professionalism shown was quit exceptional. There was also a confidence in the way that every thing was explained.

Thomas

28 de abr. de 2016

Clean, neat service area. Car was serviced and ready at the agreed upon time. Friendly and helpful employees. Will continue to use Jeff Smith Kia in Perry

Shoshona

28 de abr. de 2016

Always nice, knowledgeable, and respectful. Clean waiting area, in which, they offer complimentary coffee and water. It's always a pleasure to get my car serviced with them.

Dorothea

27 de abr. de 2016

The associate in the service department was very professional and was able to answer my questions politely. She was very friendly and seem to know how to communicate well with her customers.

Eva

26 de abr. de 2016

on husband car we had a detail job and had to bring car back to correct problem on car were they put wax on the black trim of his car and is still messed up I think they need to redo his carand fix the problem the detail folks did to his car

April

20 de abr. de 2016

Mr. James Williams did an incredible job convincing me to purchase another car (#3) from the Jeff Smith auto group... I was only shopping for a later purchase at the "end" of the month, I don't know how he does it!

Rosalinda

19 de abr. de 2016

Staff was professional and very helpful. The process didn't take long, and was very happy with my purchase. Happy customer.

Michael

19 de abr. de 2016

Not pushy, Friendly,bend over backwards for you. Answer all your Question, if they don't have an answer they find out for you

Linda

19 de abr. de 2016

The service and staff are fast, friendly and very courteous. Always willing to meet my needs. Staff treat me with the utmost respect.

Preston

19 de abr. de 2016

Great customer service department,(Peter) easy in & out, keep up the great service, Easy to schedule and did not wait long at all for standard service & tire royation

Gary

20 de mar. de 2016

The kind atmosphere and the selection of vehicles was astounding. I will definitely be a repeat customer and pass the dealership on to my friends

Betsy

20 de mar. de 2016

I didn't have appointment and they fit me in. They were done with car with In reasonable time. It was a nice experience.

Glenn

19 de mar. de 2016

The service manager and the team kept a promise to fix my problem car. This was accomplished. I traveled through 4 states since my car maintenance was completed and I returned this week for an oil change simply because I stay on the road as a professional. My car is like "new" now. Thank you all for what you do.

Roger

17 de mar. de 2016

My service advisor was amazing!!! The car looked great out of detail! They kept well informed. Rental service was also amazing and quick.

Donald

16 de mar. de 2016

Salesman Arthur and Finance Manager German went over and above their normal duties to assure I got the best deal at the agreed price. These guys were fantastic when it comes to customer service. I couldn't ask for 2 better men to do business with.

Carlos

15 de mar. de 2016

I like how everything was explained to me and was not rushed.The sales person provided information to me about the car that I would have never known about the car if it was not for him.

Everett

12 de mar. de 2016

No pressure to have maintenance done on my vehicle, and expeditious service. Was taken in as soon as arrive and did a check of all my fluids and safety features.

Warren

12 de mar. de 2016

courteous service reps with efficient and quick service. Customer waiting area could be brighter decor wise. It is the same when previous ownership was at this location

Barbara

11 de mar. de 2016

Shay is always so polite and easy to deal with. I always ask for her because I know I will get results. Never knew her until I starting dealing with kia over 2 years ago.

Bernette

11 de mar. de 2016

Everyone was very professional and courteous; from the salesman, to the finance representative, to the general manager. They all really made me feel comfortable with my purchase.

Allison

11 de mar. de 2016

The women at the service desk were very helpful and nice.Service was done in a timely manner and the waiting area was nice.

Mary

10 de mar. de 2016

The best thing the Jeff Smith service department has going for it is the young man working at the front desk, Peter. He epitomizes what quality customer service should look like. I have had EXTENSIVE experience with the service department and, as a result, have had many opportunities to observe the workings of that department. I can't imagine the department being able to function without Peter. Seriously, if he were to leave Jeff Smith I would seek service elsewhere. Jeff Smith should seek to hire more employees like him.

Carole

10 de mar. de 2016

The ease of the entire experience and the pleasant and professional treatment of the staff, from the gentleman who told met me as I drove into the service entrance to the people who took care of my service. Answered my questions easily and so I could understand. Thank you

Keith

26 de feb. de 2016

Good experience, very professional overall, waiting room is clean. Offers refreshments: bottled water and coffee. Service staff always explains service recommendations and options.

Lisa

26 de feb. de 2016

Didn't take long. Didn't waste time: cut & dried/straight to the point! Very professional & couteous! Thanks Jeff Smith KIA!

Larry

25 de feb. de 2016

Ease of scheduling service and friendly personnel of dealership. The experience was not at all stressful. I will continue to use this dealershipl

John

24 de feb. de 2016

Service was flawless. Service rep. Was "on the ball" and she knew her job and did it well. She was very pleasant and friendly.

Linda

23 de feb. de 2016

I was immediately noticed and helped. Julie was friendly and helpful, took me to the waiting area (this was my first visit), showed me around, gave me the remote for the TV, very helpful and friendly. Told me how long I would have to wait (very accurately). Told me what to expect on the next visit and the cost.

Bobbie

22 de feb. de 2016

The quality of time for my vehicle's service visit and the professionalism of the staff at Jeff Smith Kia in Perry, Georgia was top notch.

Betty

1 de feb. de 2016

Customer Service is ALWAYS A1!!!, I love buying my cars from people who appreciate me as customer. Keep doing what ya"ll are doing!!

Ashley

31 de ene. de 2016

It was a quick service. The people we very friendly and made 100% satisfied. I defiantly plan to cone back for my oil changes and wherever else I need.

Constance

28 de ene. de 2016

In and out. I did not have to sit all day. Attendant was helpful. Friendly made sure I was comfortable

Robert

27 de ene. de 2016

Jeff Smith Kia has always been helpful in servicing our vehicles and helping me with maintenance problems. We have been working with them for about six years.

Linda

27 de ene. de 2016

Timely assistance on the phone & in person. Waited on service to be completed in comfortable area. During check-out the bill was explained in detail so no confusion on what was warrantied.

Linda

22 de ene. de 2016

The promptness of bring received into the service area. and the thoroughness to details of my needs. Example the recalls noted on my vehicle was taken care if

David

19 de ene. de 2016

Close to where I work made it easy to swing by during lunch for what should have been a easy fix

William

19 de ene. de 2016

Every time I call to either schedule or inquire, Gary Wood and his team show what Customer service is all about. They show the difference between collecting a check and truly caring! You can't teach those Qualities they are instilled in the few of us.If KIA is reading this, this team is a big reason you have success in this area, at this level a Thank you is not enough. Please find it in your budget to award this team monetarily.

Mary

8 de ene. de 2016

They were very accomodating to my family's and my needs. Can improve on speed of information given. To anyone who is going to look for a car you should shop for cars early when you are alert, tons of information.

Michael

7 de ene. de 2016

Friendly, professional and no pressure, great experience, very knowledgeable staff, Thanks Arthur, once again great job Ya for Jeff Smith Chrysler Dodge Jeep !

Daniel

1 de ene. de 2016

the dealership was very quick and very friendly, helpful. Great job done by Shay for information and detail on the work to be done.

Joyce

24 de dic. de 2015

They got me in and out in no time. Also while I was waiting they let me test drive a 2016 Jeep Wranglers which I thinking about getting one and if I do I will purchase it for Jeff Smith. Rufus Royal goes above and beyond to make sure everything is good on my behalf.

Justin

18 de dic. de 2015

Very friendly ladies working the service center. Services my car needed were explained very well and service was complete 30 minutes before the promised time!

Kimberly

13 de dic. de 2015

The customer service given.. In addition to how the salesman continue to make sure they can give you any assistance if needed.. The people and atmosphere is very inviting.

Joseph

12 de dic. de 2015

just dropped it off and all work done in a timely manner. Got a full detail and the guys done a great job. Truck looked new again.

Tara

5 de dic. de 2015

I always have a pleasant experience when I come to the dealership. Everyone I have encountered has always been very professional.

Sheila

5 de dic. de 2015

Time employees spent answering my questions and explainingwork that needed to be done and how they arrived at troubleand corrective action.

Makarios

2 de dic. de 2015

I feel confident about the tracking of the services for my vehicle. I scheduled an oil change, but also got my tires rotated. The staff was very friendly and helpful.

Danny

2 de dic. de 2015

Easy appointment, pleasant service rep, did the work when you said you would, did not try to push extra work that was not needed...

Gail

25 de nov. de 2015

Car was taken at appointment time and representative gave me updates on progress and made sure all applicable service credits were applied

Barbara

20 de nov. de 2015

I have never had a problem with getting in to get service done and my service have been A + always. They know who I am and treat me with respect. Hats off to the service department and who heads it up Mr. Gary Wood.

Jonathan

8 de nov. de 2015

Staff helped me get my free oil change, wipers, and cabin filter with only a picture of my certified letter, my letter was lost in the mail from my home to here where i am working

Steven

2 de nov. de 2015

good people, good product , I tell everyone I can - How good the Jeff Smith group is and how well they treat everyone.I am a big fan ,good people, good product , I tell everyone I can - How good the Jeff Smith group is and how well they treat everyone.I am a big fan

Jo Ann

26 de oct. de 2015

That you can call ahead and schedule a time and the service department is ready to help you when you arrive. The service personnel are professional, courteous and answer your questions.

Pamela

26 de oct. de 2015

I used Kia Service Center for my Kia that I did not even buy from Jeff Smith (side note: I did look with you guys but you did not the year model I wanted in 2013) and Sha along with your Service Techs were very professional! I could not have asked for any better service. You guys were able to find the crazy squeak squeak that could not be found by another service department for almost a year and a half and they still could not isolate the problem. Thank you so much!!!!!! Pam B. :0)

Edward

8 de oct. de 2015

This is the second vehicle that I have purchased from Jeff Smith in Perry, Georgia and each time the experience was amazing, friendly, simple, and east. I cannot say that for the other stores Jeff Smith has but I would recommend that they follow the same thing that Jeff Smith Perry is doing.

Connie

1 de oct. de 2015

The Salesman explained all the option on the 2015 suv very well. The whole deal took about 2 hours . This was the second time I have purchased from a jeff smith dealership. I would purchase from them again

Gloria

27 de sep. de 2015

Shay is such an asset to your business, They are always very professional and always eager for you to have a positive experience. I have enjoyed my KIA and like doing business with you.

Michelle

23 de sep. de 2015

The experience that we had with Jeff Smith Kia was great. We wouldn't hesitate to refer customers to Antoine, he was incredibly patient and very focused on making our experience fantastic. The staff at Jeff Smith Kia was respectful, helpful, and never overbearing. We thoroughly appreciated their time.

Coralee

22 de sep. de 2015

I liked the fact that your advance sales reps listened to what my preferences were and respected my wishes. This started the sales process off on a positive note.

Glenda

5 de sep. de 2015

Explanations given to me about what my car needed and the service that was going to be done that day.

booboo

26 de ago. de 2015

I went to have a safety-recall done on my Jeep Liberty. While waiting for my vehicle to be service, I was walking about the lot looking at the new jeep, when a sales people came up and starting talking to me. I decided to buy a new Jeep and was promise one price for my trade-offs, and I trust I would get that price for my trade-offs, because I was treated fairly in the past. Not this time, I should have read the sales paper before signing, because they only gave me have that price. And then they had the nerve to call me the next day to talk to someone that was interest in my Jeep. I should have treated them the way they treated me. I will never trust them xxxxxx again.

Ricky

26 de ago. de 2015

Getting my Kia serviced was no problem.The tech was very knowledgeable.But there where two salemen in the showroom that became very loud they seemed to be in some disagreement about something. I think they could of handled their situation different.

Katherine

19 de ago. de 2015

I was greeted outside as soon as I got out of my car. Several of the staff came over to me and introduced themselves and everyone I encountered made sure that I was comfortable (I am disabled). No one insulted my intelligence by assuming that just because I am a female I didn't know what I was talking about or didn't know what I wanted and required in a new car.

Theresa

18 de ago. de 2015

Everyone was very nice and helpful. Great Service and very clean.This is my first time buying a Kia and it was a good experience.

Akiya

4 de ago. de 2015

It was a very pleasant, friendly, and Courteous experience. I thoroughly enjoyed the visit, and I would refer family and friends to the dealership.

Scott

30 de jul. de 2015

Shelly Palma! This young lady was the reason we were able to purchase our new Kia! She and Al were very professional, genuine and understanding. My wife and I had already been discussing purchasing another vehicle within the next two years.

Helen

29 de jul. de 2015

Everyone, from the initial contact (Shelly) to the salesman (AJ) to the finance agent (Chris) were friendly, knowledgeable, and eager to assist. In addition, the showroom was comfortable and welcoming. The purchase occurred quickly and the process was easy. when the time comes to purchase another vehicle, I will definitely choose Jeff Smith Kia.

Antoinette

29 de jul. de 2015

Service personnel is always efficient and professional. I experienced an over-bearing salesman by trying to make a sale... after about the fourth "no", he kept on, he then proceeded to bring my file to me in the waiting area, telling me the interest rate used for my 2013 Optima. Other customers waiting heard him and I don't think my financial status with KIA was none of their concern. I know he was trying to make a sale, but I didnt appreciate his "pushy" approach.

Ramona

21 de jul. de 2015

Fast service. I pulled up and after check in they took my car straight back and began the oil change process.

Alan

14 de jul. de 2015

The ability of the mechanic (William Hursey) to accurately diagnose and repair my truck. The rest of the service department was very professional and treated me like a valued customer. I appreciate that.

James

14 de jul. de 2015

We are very pleased with Kia Dealership. The staff is very helpful and is always willing in answering all of our questions and concern in a professional way. Thanks!

Deadra

14 de jul. de 2015

I liked the professionalism from the staff. Their willingness to make sure you were comfortable and understood what you were purchasing.

Giammetta

14 de jul. de 2015

Everyone I spoke with was very good at what they do, And concerned about getting the job done right. Even down to the lady taking my payment. Great job everyone. I have already spoken with a number of my friends about your good service.

Thaddeus

14 de jul. de 2015

The courteous, polite, professional service rendered was nothing short of spectacular. There aren't enough words to communicate how good I was treated. The respect rendered had been heretofore unknown and it really felt good to be treated like a living customer and not just another source of funds.

Raymond

14 de jul. de 2015

Peter in the service department was extremely professional and made feel very comfortable considering we were just traveling through but needed work done in order to continue on our vacation. John was our mechanic and did a great job of getting us back on the road. We were so thankful that you're were open July 4th and were able to save our vacation.

Emma

16 de jun. de 2015

The service was very knowledgeable and took great care of us and treated us outstanding I would definitely be returning for service

Robet

15 de jun. de 2015

Called and set up appointment to have recall issues handled that my local dealer could not handle. Phillip Washington treated me with kindness and respect. Set up appt. took me right in when I arrived.

Jerome

13 de jun. de 2015

No pressure sale. Salesperson was helpful in every way making sure I got what I was there to get. My thanks goes out to the entire sales team for assisting me in making the right choice of vehicle that best fit my needs.

Pamelia

10 de jun. de 2015

Always good customer service. My service rep was great. He was a pleasure to work with and helped me a great deal.

Michelle

6 de jun. de 2015

Your service dept ensured the part was available for me prior to bringing in my car for service. This step has been overlooked at other service departments. I appreciate the planning of the service work to be performed.

Mary Ann

5 de jun. de 2015

Every one is so friendly and helpful- especially Phillip. They always do a good job on our car and are courteous and polite.

Lisa

28 de may. de 2015

My check engine light had came on while I was in Perry, I took it straight to the dealer. It was close to quitting time but, they found the problem and since the car had a recall on it anyway they kept it but, got me a loaner for the night. I was very pleased with that.

Daniel

27 de may. de 2015

This Service Department has to be one of the best in the country. They were quick, kept me updated and did a fantastic job on my truck.

Salena

27 de may. de 2015

Brian is always customer service friendly and he is very detailed in his explanations of the service performed on my car. It is always a pleasant atmosphere.

Michael

18 de may. de 2015

Service was clear and concise when updating me about my car. He explained some issues with my car and was willing to work with me on getting my car fixed. He didn't try to push me to fix my car on that day, but was willing to work on my schedule.

Brenda

18 de may. de 2015

At the dealer to get my rear cargo door fixed. Kia staff is very helpful. I was in and out in about an hour. GREAT SERVICE TEAM!!!

Wilson

17 de may. de 2015

Came in they were joking me and took the keys and finish up with my car less than an hour

Laura

12 de may. de 2015

All the personnel were very helpful, professional, and timely in their actions. Work ethics were present, and friendly service, made you feel comfortable while you were waiting too!

Beverly

12 de may. de 2015

Brandon kept me informed on what was being done and explained things that needed to be done . The facilty was a little chilly but seating was comfortable.

Rosemary

11 de may. de 2015

I like the professionalism that is tried to be carried there and how they let you know what needs to be done to keep your vehicle in top running order.

Linda

5 de may. de 2015

The maintenance dept employees were very nice and courteous and was always letting you know your wait time. Very good customer service in that department.

Audrey

1 de may. de 2015

Everyone was polite and helpful. Work was done in a timely manner and double checked when there appeared to be a problem.

Joyce

28 de abr. de 2015

Everyone at Jeff Smith was very helpful, answering all our questions and making us feel very important to them. Would definitely tell all our friends about our experience there.

Franklin

28 de abr. de 2015

Great sales staff excellent finance crew. Rudy and mike were excellent salesmen. They listened to what I wanted and helped me find exactly what I needed and wanted. Jesse and the rest of the finance team then worked to make my dream a reality. I believe I dealt with everyone at some point however this is what helped make this a great experience.

Arthur

22 de abr. de 2015

Rudy was very laid back and easy to deal with. I am not a high pressure kind of guy. He was not made the buying experience awesome. thanks again.

Donnie

11 de abr. de 2015

listen to my request and showed me only the cars in that group without trying to sell me something i was not interested in.

Laura

3 de abr. de 2015

My most recent experience was rather disappointing. I scheduled regular service and a car wash over the phone. Very easy. Very pleasant. The service person on the phone told me there were two recalls on my car that would be taken care of as well. Great. So easy. On the day of the service, the people working on my car acted like they didn't really want to do a car wash. Then, when I got my car back, only the outside had been done and it wasn't done very well at all. It was still dirty! I thought everyone got an exterior car wash just for using Jeff Smith service. I thought the coupons entitled customers to a little more--perhaps some vacuuming? I will not ever use a car wash coupon again--there's no deal there! My total time spent at the dealership was well over 3 hours.

Rick

26 de mar. de 2015

From the moment I was on the lot I was not jumped by a sales person, that let me have time to myself so I could look at the different trucks. After about 10-15 min a sales man came out and we talked ,test drove and did a few thing before I had to get back to work. That very same night after work I came back and got the truck I was looking at and am very happy with it.

Bridgette

21 de mar. de 2015

It was a very smooth and easy experience. There wasnt any hassle and I love the incentives they offered. Job well done.

Jerry

17 de mar. de 2015

The friendly and well mannered attitude in making you feel welcomed to have your car serviced.They were very helpful in explaining questions I had.

Theophilus

14 de mar. de 2015

I absolutely love Shawmon this is the second car I've purchased from her and I would definitely purchase another car from her!!!!

Kimberly

7 de mar. de 2015

Service technicians were very friendly and helpful. They didn't seem rushed and even petted my dog I had with me.

Sean

2 de mar. de 2015

So, as always, everyone in the dodge service department were friendly and helpful. The guy behind the counter helping everyone was awesome, however, he could of used some help! He was very professional, but you could tell he was stressed!

Patricia

2 de mar. de 2015

Always excellent service, even in the wake of a water main break! :)I would definitely recommend! Fast, friendly and professional.

Bobbie

22 de feb. de 2015

Only maintenance, so there really is nothing to say. Person who met with me and told me the procedure was nice and friendly.

Jo Ann

18 de feb. de 2015

When you schedule an appointment, you are taken at the scheduled time. So far, the technicians have been very courteous, friendly and helpful. The waiting area is nice and comfortable.

Edward

17 de feb. de 2015

I liked the fact that most of my paperwork and preparation was done over the phone since I had limited amount of time and was doing this from West Africa which I work on the USAID project there.

Walter

15 de feb. de 2015

I was greeted by Brian immediately upon arrival I was informed how long the service should take and when my vehicle was ready they explained what was done and any other work that the manufacturer recommended. "Very customer friendly" they also offered a snack and to take me get a bite to eat since I had more work done then originally planned .

Glenda

14 de feb. de 2015

*Being constantly informed about what technician were going to do while car was being service. *Being informed about what my car needed and the cost.

Paul

10 de feb. de 2015

They were straight to the point and didn't hold me there all day plating games everyone is very professional and very nice

Tony

9 de feb. de 2015

I like when Jeff himself came out to handle a problem that my wife was having a problem with the service tech.

Stacey

8 de feb. de 2015

From initial check-in to check-out, personnel are very polite. They keep you informed of any problems that may arise with your car or the time you will be kept waiting. The waiting area is kept clean and the chairs are very comfortable.

Jeffrey

27 de ene. de 2015

Shanna handled all my requests in a timely and professional manner. She listened to my concerns regarding the maintenance on my vehicle and answered all my questions. Richard (service technician) was extremely knowledgeable and did an outstanding job and also listened to my concerns and answered all of my questions. I also had my car washed and whoever performed the wash and dry, did an OUTSTANDING job! A BIG THANK YOU TO ALL CONCERNED!!!!

Andrea

26 de ene. de 2015

Found exactly what I was looking for during my recent purchase. Th service was absolutely outstanding and the follow-up had been refreshing as compared to other businesses I've done business with in the past.

Allison

26 de ene. de 2015

The Sales Associates are always pleasant to work with and they don't stop trying to get you in what you went there for. They work hard in getting you the best deal and the best service. Two days after purchasing our Sorento we found a nail in one of the tires and the dealership worked with us on the payment and that in itself tells us what kind of people work for Kia. We truly are grateful for the service we received while purchasing the new tire.

Teresa

26 de ene. de 2015

My sales agent was very helpful. He went over all of the features of the car. He also was able to get me the car I wanted and at the price I needed. I would certainly recommend Reggie Nash and Jeff Smith Kia to anyone looking to buy a car.

Sandra

25 de ene. de 2015

great,great experience with the dealership in all departments we went in when we purchased our new KIA. everyone in all of the departments were fantastic and very friendly and so, so helpful. the salespeople were fantastic also. we will recommend this dealership to anyone that is looking for new or used cars. keep up the great work.

Anita

24 de ene. de 2015

Kind and friendly and don't treat you like a dummy if you don't know alot about the mechanics of your car

Lester

24 de ene. de 2015

This was my 4th time trying to make a purchase at Jeff Smith KIA.. I'm glad that we met Rudy as he was extremely friendly & helpful. He was also very courtious with my family. I also enjoyed speaking with Jesse & Michael.

Steven

23 de ene. de 2015

The Staff really went to work to get the job done. On the phone, back and forth to get the interest down. It took some time but they did not give up. They succeeded. All from a simple tire rotation.

Chad

23 de ene. de 2015

Jeff Smith Dodge is the real deal, truly no gimmick dealer. It is a pleasure to do business with a dealer that has great customer service and really goes above and beyond for the customer. This dealer is worth stopping by even if the exact car isn't on the lot. They'll put forth the effort to find what you want and for a great deal. Thanks to everbody at Jeff Smith Dodge.

Joe

23 de ene. de 2015

Front desk person looked up my truck and researched all the upgrades and recalls me truck needed and was very helpful.

Charles

23 de ene. de 2015

You opened the service department on time and was helped right away,wait time for my problem less than 5 minutes.

Donna

23 de ene. de 2015

AJ, Sales Associate, was very knowledgeable in the product. He was not pushy toward any particular vehicle and could answer all my questions. He made my buying experience very easy, with little to no stress. I will definitely go back to AJ again.

Jill

23 de ene. de 2015

Jeff Jones was very informative and honest in dealing with us.His knowledge of the truck he was selling was instrumental in our decision to purchase the vehicle! Thanks for your help!

Patricia

23 de ene. de 2015

My experience was outstanding. The salesman and the sales staff were knowledgeable and very helpful. I would definitely recommend this dealership to all of my friends and family.

Michael

23 de ene. de 2015

Salsman was ready for me and showed me the model that I wanted. Paperwork was handled in an excellent manner.

Wade482

8 de oct. de 2014

I went to trade my 04 duramax in that has over 15grande of add ons and blue books at 20 grande and they offer 8000. When I ask why they price it so low they can't even give me a reason. I show them the blue book and they tell me they don't go off the value off the truck. Make sense to you because it doesn't to me. Seriously worst place I've ever been to

Dumb luck

1 de ago. de 2014

I had the misfortune of breaking down on a trip to Florida . I was towed to the nearest Chrysler shop which was Jeff smith . It was 9am and I was at the mercy of this service center. They assured me that they would be able to diagnose the problem within an hour. By 1:00 I was getting anxious, I asked if there was any word and they said they would check . They found the problem and said it should be done by 3. At 3 I asked how things were going, they said they ordered the wrong part and were waiting for the right one. :( needless to say I was very annoyed. By 5 I asked how things were going again, they explained to me that while putting the car back together , a part broke. And the new one would not be in until morning. I was stranded now at this dealership. The service mgr, (clay) was very unsympathetic to my situation . They said goodbye like I had somewhere to go. I contacted a friend from home and they stated that the part that broke was broken due to the mechanics fault. So I had to rent a hotel room find a ride and stay overnight in this town, and they wouldn't even pay for the hotel room. I told them about the part and how it was the mechanics fault, and I even talked to the general mgr. they didn't charge me for that part, but didn't even give me any break on the bill for having to stay over night and cancel part of my trip. The service was terrible!!!!! I know it was my bad luck to break down, but you would think they wouldn't take advantage of that bad situation. When I finally got out of there, I found out that my blinker was misfunctioning. Don't ever break down in perry ga!!!!!!

simpletona70

4 de dic. de 2012

These people are crooks. They sold me a NEW vehicle which had an accident reported that I later found out about through carfax. They kept asking for more money and gave me the same monthly payments regardless of how much I put down. Stay away from these people, you will get a vehicle that has even less value than you think.

positivedominoe

14 de jun. de 2012

Most unprofessional dealership every. I was happy about a car, went back and discovered that the things he said about the car was all lies. Then was subjected to dealing with a new car salesman he was another liar, very rude, and treated me like I was dumb! Their most favorite word is can't can't can't. Well if you can't get me into the car you showed me, offer something up. I had a check for 28,000 on me and they still couldn't find a car that was in my budget or you serious. They wanted me to get more money! This dealership and their people are not proactive in finding solutions. You have to find it yourself. Very aggressive and overbearing!

sheltzvan

20 de abr. de 2012

I have never been treated so rudely! From the time I purchased my vehicle, when I wasn't given a carfax. When I finally got one I found out that my van had been wrecked! I had trouble with the transmission from week 1! I thought that would be ok because I had the Jeff Smith Advantage! What a laugh, it turned quickly into the Jeff Smith Dis Advantage! I finally called Chyrsler headquarters and my vehicle was fixed! I would not recommend this dealership to anyone!

krylon paint job

11 de mar. de 2012

After purchashing A new Challenger R/T Classic from this dealer I found dirt in most of the paint on the car.I brought this to the dealers attention four days after buying it. It was bought on 12-27-11.It is now March 11th and it is still not resolved. The dealer,Dodge,Chrysler and Fiat have jerked me a round for almost three months. I am supposed to be getting a brand new vehicle that was ordered from the factory because a vehicle of with the same options could not be found/swapped from another dealer. To get this far I have had to threaten Dodge with legal action.The dealer staff has a problem with being honest when confronted.They must think all people are stupid and have never had to purchase a new vehicle before.They wanted me to leave the car so they could try and buff the dirt out of the base coat......were they going to buff off the clear coat to get to the dirt? Also if I left the car they would gladly RENT me a car to drive home for 35.00 per day.I think a car company that took bail out money I am paying for should be bending over backwards to make me happy.I have 3 different case numbers with Dodge/Chrysler and all they can say is sorry and I appologize.I am still waiting for a response from the Sr. vp of customer satisfaction.I got a letter from him hoping I was happy with my new purchase.I sent him a four page letter asking for a explanation of why this has taken so long and why.He is hiding behind the corporate logo cause havent heard from him yet.I bet if I was his stock broker I would have benn speed dialed pdq.Also I thought the dealer was working for me...............................when they get around to it.