Houzeka130

16 de nov. de 2016

Chris Patton and Mike Jasper made my car buying experience painless and easy. I was in a tough situation being upside down in my current loan, and my credit is mediocre at best. Mike said he would figure it out for me, and he did. Chris was very friendly and answered all my questions as I made the switch from Honda to Nissan. I was able to get what I wanted, with no money down and just a slight payment increase. They never made me feel like my situation was inconvenient. I have always purchased from the Wyler Family, and will continue to give them my business!

Rouse85

15 de nov. de 2016

Harold walk me around and showed me cars that I could afford that was in my budget. He did not try to pressure me into spending more money than I was able. Every staff member that helped out was very nice and respectable. They answered all of my questions and helped me make the best choice. I can't say enough about the kindness at Jeff Wyler.

crwilliams7

15 de nov. de 2016

I purchased a 2016 Nissan Rouge and I love it. John and Tania were very helpful with my purchasing process. I would highly recommend John Reed as a sales consultant. He was very attentive and made sure that I felt appreciated. Even though he had several customers before I drove off the lot he took the time out to go over some important details regarding the car. He also did a follow up call 48 hours later to see if I had any additional questions which I really did appreciate. Thank you for all of your assistance in this process and let's not forget Tania for her endless efforts to make this deal happen.

ngermano

12 de nov. de 2016

I purchased a 2013 Nissan Armada today on a trade in. John Reed our salesman went to Indiana to lick up the car I was interested in. That's customer service and that's why I choose to give my business to him. That's my second purchase from John and Jeff Wyler. I highly recommend him and the dealership.

cburress89

9 de nov. de 2016

This was by far the most pleasant car buying experience I've had yet. Marcus Campbell was nothing short of amazing. My credit is terrible, I have a repo on my record and I didn't have a lot down but he did not give up on me. He worked literally allll day long to make sure I would be leaving the lot with a car. Not only did he get me approved but I drove off the lot with a brand-new 2016 Nissan Versa with a very affordable monthly payment. Whether you go to Nissan or Kia... ask for Marcus Campbell !

Rmendez02

7 de nov. de 2016

Excellent service, from the payment that I wanted to the advice on the warranties. Very patient and a lot of attention to client. Jacob was the sales man that help me find the vehicle that accommodated the needs that me and my family were looking for. I drove the car with no rushing or pressure to close a deal. Campbell, the finance man even gave some reeses cups to my kids (they didn't have time to trick or treat because was the hallowen night). This is the place to by a good vehicle and I'll definetly reccomend this place. I got a new car with 10 years or 100k warranty, water proof seats, great space inside but most importantly safe for my family . Thanks to Jacob and the Wyler Kia team on Fairfield for making buying a car such a great experience.

XT5 First time Cadillac buyer

6 de nov. de 2016

Harold McPeek was awesome. He was able to locate the right car for me in a short period of time. He was knowledgeable on all features of my 2017 Cadillac XT5. I would recommend this dealership. Everyone we came in contact with was very friendly.

KIA lady, DAR 916

3 de nov. de 2016

Purchased a new Kia Soul in September 2016. Took time to search, test drive, discuss options , go home and assess to make final decision. Antonio Grove was a blessing assisted me throughout the process. .Recommend. Triple AAA +++ Service.

Newb

2 de nov. de 2016

I bought my first car, a new kia, and I don't think the experience could have been better! Austin is friendly and cool at the same time . He went above and beyond to meet all my needs and made the whole experience an amazing one. I really appreciated Austin's kind and considerate service. I definitely would recommend him to any first time buyer like myself. The other employees are also very friendly and it is an overall a pleasant place to buy a car.

First Cadillac

28 de oct. de 2016

We leased our second vehicle, 2017 XT5 in May. John Reed was very helpful again. After a few new vehicle hiccups, no fault of Jeff Wyler, everyone from service to sales went out of their way to accommodate and take care of us as we reached resolution. I highly recommend Jeff Wyler Cadillac. I'm not one to keep vehicles for a long time, which is why we lease. I know I'll return to John Reed at Jeff Wyler in just a few years. I'm a happy customer!

josie419

26 de oct. de 2016

My experience has always been the best whenever I have visited. Antonio was great, determined to get me the best deal possible. Very helpful and educated. Great personality

PJStewart123

25 de oct. de 2016

I'm a first time Cadillac owner. I didn't purchase my Cadillac from a Cadillac dealer but I had to take my car in for a service problem that was covered under warranty. It wasn't until then that I fully became aware of the Cadillac "experience." John Reed was the first person I met when I came in. He directed me to the service desk where I was helped by Shane Ancona. Shane took excellent care of me and set me up with an appointment at a later date next month. I told him that I needed help understanding the technology of the vehicle and was directed back to John. John spent roughly 45 minutes going over everything the car had to offer from the navigation system to connecting me with Onstar. He went above and beyond to help me understand my car. I truly know what he means now by the Cadillac "experience." I wish I could clone John!

CassandraB79

24 de oct. de 2016

Everyone was extremely helpful, and John Reed was quick to respond to my email request. He was ready to help the instant I showed up for my appointment, and very knowledgeable, and when he didn't know the answer to any questions I had, he was quick to find out. Plus he was a lot of fun. The rest of the staff was pleasant and efficient. These people want to make your experience easy, painless, and most of all they love what they do. It made for a wonderful experience.

Redhead

21 de oct. de 2016

The best experience ever buying a vehicle. Fabulous sales person,Jeff Potunas.Friendly staff and so committedto making you, the customer happy!Would recommend to everyone!!Thanks Jeff Wyler Nissan Staff!!!

AshleyMcGuire87

19 de oct. de 2016

I have bought two Kia's from Jeff Wyler in my car buying experience and each time I have had excellent service. This go round I had Antonio (Tony) Grove and he made the car buying experience fun. He was very friendly and a good people person. Highly recommend him when you go there. I give big xxxxx to him! Highly recommend them to everyone and whenever I intend to go car shopping again I will definatley return.

Ms. B

14 de oct. de 2016

Ive been to Jeff Wyler twice. Both times were good experiences. Mike did a great job getting me a brand new car. I came look for a used car but drove away in 2016.

Hank

10 de oct. de 2016

John is a lot of fun to deal with. Has a good sense of humor and sums up the search for the proper car very quickly. Interprets what I had to say correctly and did not really push for upgrades at all.

Eric Kleiman

3 de oct. de 2016

John Reed, Tyler Yarnell, Mike Jasper ...are the A team. Great experience, great service, great deal! Very approachable, professional, and expect 1st class service. Don't let you leave until you know every little feature on the ride. And the tech with performance was what sold me. To quote a movie and me. I'm old school that's classy but likes to party. Cadillac.

mcommasseystc

2 de oct. de 2016

I came forward a oil change on myself 2015 SRX just talking to John Reef about their Cadillacs so he showed me their XTS so I fell in love. He asked what can we do to earn your business again. John sold us our SRX. So I told John to run some numbers. John has always been honest, pleasant attitude. He has a down to earth personality. That is why I went back to him again. So as long as John is at Jeff Wyler they will continue to earn myself business.

Rich

1 de oct. de 2016

I'd like to recognize Jon Bowles (sales consultant) for his excellent customer service. I stopped into the dealership on a busy Saturday afternoon to learn about/test drive a Nissan Rogue to be used as a fleet vehicle. Even though the vehicle would be ordered directly from the manufacturer through my fleet company and there was no financial incentive for Jon or the dealership, he took time to answer all my questions about the vehicle and the Nissan brand.It has been my exerience (with other brands/dealers) that as soon as I mention I am looking at a ordering a fleet vehicle, that it is difficult to get any sales reps to assist me. This is not the case with Jon. Thank you for your time, assistance, and professionalism.

Tony

1 de oct. de 2016

Roy Rivera and the dealership manager made our purchasing experience an enjoyable one. Roy was helpful without pressuring us into a sale. Roy made us feel he really wanted our business.

danflo

30 de sep. de 2016

Worked with Jeff Potunas at Jeff Wyler Fairfield in the purchase of a CRV. Jeff is a great guy who went out of his way to make my experience a happy one. Got a great deal and a great car and enjoyed Jeff. If you are looking for a vehicle, I highly recommend Jeff.

Newwhip114

29 de sep. de 2016

I recently purchased a Nissan altima from Jeff wyler on route four and I must say the experience was pure enlightenment I would like to thank Jon bowles for the experience

Disappointed

29 de sep. de 2016

I called on a Friday to make a appt for service on my Cadillac. They gave me a spot for Monday morning. I asked if I could drop it off on Sunday was told that was fine. The vehicle was idling rough and has a metal clacking noise in the front. At around 3 I called to check on my vehicle and was told it woul be in to service in about a hour or so. Well 2 days later after no calls I called again. Said they had problems finding out the problem finally got the master mechanic and he diagnosed it as the bolts from the drive shaft had backed out of the transmission. ( apparently a lot of people have had this according to reviews on Internet ). During this conversation I had asked if they could check out my navigation , it can't find places that have been there for 20 plus years. He said sure no problem. They also said they couldn't duplicate the rough idle so it should be ready later. So still no phone call, I call back in on Saturday morning only to be transferred to the service dept 4 times and the phone would ring for awhile then someone would pick it up and hang up. This went on for 6 min. Finally just went out to pick up my car without ever speaking to anyone. When I got there a very nice lady was at the service desk said she was filling in that day and she would get my car that it looked like it was ready. When she returns with my car she acknowledged that she could feel the rough idle herself from driving it from service to garage. This was the second time I have had my car in this shop , the first time I was very impressed they found a issue wrong with it that I hadn't ask them to check out, which ment thru had really checked out the car over and beyond my original problem. This time was a total disaster. My car still idles rough and the clacking noise is still there now it has a strange feeling in the steering , after they said they aligned it. Very dissatisfied Also apparently checking the navigation wasn't ever done there wasn't anything written down about that at all.

Beth Z

28 de sep. de 2016

Andrei and Jeff Wyler Fairfield took great care of us through the whole buying process. They made sure we were happy with the price, the car, our customer service and everything was easy. We love our new car!

yongail

28 de sep. de 2016

I drove a Lexus for the last 15 years, wanted a SUV this time, tested drive a Mercedes, BMW. my husband always want me to buy an American made car. so I went to Cadillac to try their XT5, the sales man Harold McPeak can not be more helpful, very patient, and knowledgeable about his car. Now I drove the car for a few months, must say I am very happy with the car. would recommend it.

Shauna Miller

28 de sep. de 2016

My transmission went out on my Kia Sorento at a time in my life where many other things were not going well. Carolyn Campbell the sales consultant provided the best experience for me as she understood my situation, listened to my needs, and provided options for me that would fit my lifestyle and financial means. As stressful as it is to buy a new car, Carolyn's comforting approach was so appreciated. Additionally she was extremely knowledgeable of the cars amenities which allowed me to balance my needs versus wants. Additionally, Erin Whitehead who is the Service lead is also amazing. She too is the reason why I would send my friends and family members to Jeff Wyler Fairfield.

mikesaylor

27 de sep. de 2016

When I went to Jeff Wyler Cadillac to look for a new vehicle I was glad to see John Reed still working at the dealership. I previously purchased a Caddy with John and he makes the experience stress free and easy. John is very professional yet also personable. John is very knowledgeable about the Cadillac brand. I hope Jeff Wyler knows what an asset John Reed is to their dealership.

Frazier311

25 de sep. de 2016

I called Mr. John Reed at home apologizing for interrupting his Sunday Afternoon, None was needed was his reply-I told you I will help you at ANY time-all you have to do is call, He talked me through the procedures to get my SRX started, I am Highly impress with the IMPECCABLE service of Mr. John Reed. With his Expertise & Professionalism he is more than just a Salesman-I appreciate your Dedicated Service. When I purchase my car about a year ago, Your statement was "call me if you need me" & you keep your word. That's INTEGRITY. THANK YOU!

JimBarb

22 de sep. de 2016

Once again, John Reed was outstanding! He just happened to be our salesman several years ago when we leased our 2nd Caddy. We made sure he was our salesman for the new lease! He knows his product inside and out. He answered every question and thoroughly went over every detail of our new car. John Reed....you rock!!

RoxySteph

19 de sep. de 2016

Mr John was an All-Star salesman. What I loved and enjoyed that Mr John wanted to make my experience was the best and happy one. I love the XTS!!

Dwrjr111

19 de sep. de 2016

I had inquired about a used car on Jeff Wylers website. Within ten minutes of putting in my inquiry, I got a phone call from one of their representatives setting up an appointment for me to come in and take a look. When I did show up for my appointment Carolyn Campbell took care of me and did a wonderful job. She worked with the fact that I am a first time buyer, I only had a set amount down , and that my credit score was pretty low. Luckily she was able to put me into a 2016 Kia Forte that I fell in love with. She even got me in with an Allstate insurance representative, named Ron Bryant, that is located in the dealership, that got me a great policy that was three times cheaper that my current insurance provider wanted. After it was all said and done Carolyn's husband, Marcus, which works there as well, made sure that my car got all cleaned up before the keys were handed over to me. Overall my experience was great as a first time buyer. I will definitely stick with Kia from now on.

xjken99

18 de sep. de 2016

We decided it was time to replace a well wore 13 year old vehicle with basically the cheapest lease we could find. I talked to several other area dealers and every one of them required $2000 or more down to get the $149.00 a month payment we were looking for. While searching the internet on 9/10/16 I came across a $149.00 a month 2016 Kia Forte lease with $0 down at Jeff Wyler Kia in Fairfield. Figuring there were some undisclosed fees or security money needed I contacted them through the web site. Almost immediately I was contacted by Brian Landers assuring me that that was not the case. He sent me pictures of several cars they had on site that would fit the bill. When I arrived Monday morning he had a car waiting to check out and test drive. He also mentioned that for $3.00 more a month I could move up to higher model with more features. After test driving both I went with the better equipped model. Brian was very helpful without being pushy or high pressure. We all know what a fine line that can be. They showed me the price of the vehicle, all factory rebates and dealer discounts with absolutely no hidden or undisclosed fees. I had actually planned to check out a couple other offers at different dealers but decided this was right for me and drove home a 2016 Kia Forte 5. Highly satisfied with Brian, the Wyler Kia staff and my new Kia. It was one of the best buying experiences I have had to date.

Ken Points

18 de sep. de 2016

I have dealt with two other Jeff Wyler dealerships in the past. And I must say that for the most part , I have enjoyed dealing with them.However , not as much , as I did here !! Marcus Campbell was one of the hardest working sales people I have had the pleasure of dealing with !! He went out of his way , to bring the vehicle to my home for me to look at and test ride. And after the sale , he later brought paperwork that needed to be completed to my home as well !! What a pleasure it was both meeting and dealing with Marcus , I hope that this is the beginning long and friendly relationship !!After being discharged from the USMC in the 70's , I worked in new and used car sales with a Lincoln Mercury dealership in Northern Kentucky. So I knew the game !! Things have changed over the years to a more relaxed buying experience , but sometimes you have to fight for what you want !! And Marcus was right there on the front-lines with me !! Going above and beyond !!

Phyllis

16 de sep. de 2016

I am very happy to tell you how pleased I was dealing with your salesman, John Reed. John does not stop until his customer is completely satisfied. He makes everyone feel like they are very special.I have recommended him to my friends, resulting in the sale of thee new Cadillacs. He is the bestsalesman I have ever had. This makes the third new Cadillac I have purchased from your dealership.Phyllis Wolf.

Johnson1953

15 de sep. de 2016

I just would like to comment on how professional the staff was. How quick the service was they got me into my new vehicle within three hours of driving into the parking lot. Cole who was my sales rep. was very helpful in getting me knowledgeable of the functions of my new vehicle he was awesome and will refer my friends to this young man forbhis wonderful service!

Dara46

10 de sep. de 2016

Never own a Kia before;Jeff potunas came out and asked if we wanted to go for a test drive.he asked my daughter if she know his daughter .as it turn out my kid is friend with his kid. I never know Jeff before but we talk about his kid and mine. Inside the building the guy name Steve something with white hair jokes around with us ;these two were friendly.i m happy with my new forte5 even though I spend too much money.

Nissan girl 10

9 de sep. de 2016

Very happy with my new purchase of a 2016 Nissan Altima Christopher Patton was very helpful and very knowledgeable. Had purchased a Nissan Altima back in 2003 and was very happy with it.

Tank

8 de sep. de 2016

Went to dealership to ask for an appraisal on my existing Kia, in preparation for purchase of a new 2016/2017 Kia. After time spent at dealership, I was finally given a price range for my car. Used car manager ask me if the price range was what I thought it should be? And, started to discuss price of purchasing a new Kia. After I told him, I wasn't interested in purchasing a new Kia that day, and only wanted to know the appraised value of my Kia so I could prepare a budget for purchasing a new Kia, he seemed to get upset and asked me if the price range quoted for my car was in my expected range? After repeated attempts to explain to him that I only wanted to know the price range for my car and didn't answer his question about price that I expected, he got aggressive with me and called me Confrontational. I told him I didn't have a price in mind because I had not completed any research and was planning to buy a new Kia but wanted wanted to know how much I could get for my existing car before making a decision. This word confrontational started to bothered me, as I was only attempting to get information to help make an informed decision. I spoke with the sales manager and complained about being called confrontational. Sales manager said he would speak to the used car manager and said they were not in the business of appraising cars, as I understood this and only wanted information to help make an informed decision before purchasing a new car.

HappyBuyers

4 de sep. de 2016

Harold was particularly helpful in helping us with the programming CUE. We love the vehicle and are enjoying driving it. No high pressure sales. Just helpful showing us all the features.

caddygranny

3 de sep. de 2016

Purchasing our first Cadillac was no pressure, stress and actually fun. Mr. Reed, Selwyn Brown, and Tyler Yarnell were professional and positive assets to the Jeff Wyler family.

Dr. B

2 de sep. de 2016

My wife and I studied heavily our options for a new SUV. It took a while to get toexploring Nissan Nissan, but when we did it was a great decision. As soon as we walked into Jeff Wyler Nissan in Fairfield, OH the very favorable and supportive experience began. We were gently asked if we had any questions about the Nissan SUVs by the sales person. We do not like to feel pressured, so the approach suited us nicely. We took considerable time comparing models, and Roy Rivera, the sales rep, was very patient and gave us all the time we needed to consider as many aspects of the different models as we could. We finally settled on the Murano, and even then we had many questions. Mr. Rivera answered our questions and remained totally supportive, never putting pressure on us in any respect. This is the main reason we didn't go to another Nissan dealer to make comparisons. When it was apparent that we were serious about the Murano, we met the sales manager, Tania. She was very friendly and made it clear she would make every possible to effort to earn our business. My wife and I were convinced of her sincerity and decided that we would have no problem working with her and Roy Rivera during the negotiation phase. We are very pleased with the buying experience, with all of the staff at Jeff Wyler Nissan, and especially with our new Murano SL. We would not hesitate to send anyone we know to Jeff Wyler Nissan, and we would absolutely recommend they ask for Roy Rivera, who was professional in every aspect.

ringosplace

30 de ago. de 2016

I was looking forward to purchasing my first Cadillac and was looking to partner with a dealership that I was happy with and a dealer's representative that I was comfortable with. I found them both in John Reed at Jeff Wyler Fairfield Cadillac. John was able to find the exact vehicle I was looking for and he was able to expertly navigate the purchase process. I would highly recommend John Reed and Jeff Wyler Fairfield Cadillac. They are a winning combination!

Sandra

29 de ago. de 2016

Mr. Reed was phenomenal! He was NOT the person who sold me the car (there were two other individuals involved) but he was the one who delivered the car to me. I totally understand the concept of teamwork and Mr. Reed was more than gracious and never spoke an unflattering word about his co-workers. From a customer service perspective, it was a bit disheartening that my salesperson was not there to deliver the car. I felt like the sale was made so good-bye. I am certain that was NOT the message intended, but that is how I felt. Mr. Reed was so professional yet personable that I was thrilled he was the person to deliver the car!Mr. Reed took his time with me, making sure I understood and was comfortable with even the smallest details! His attention to my needs, especially those related to personal safety features was incredible. I bought a new Kia in 2006 and a new Honda 2016 CRV in March 2016. The delivery just gets better and better with each car! Mr. Reed is a true professional and I am sharing his contact information with all my friends and professional colleagues! I worked with Mr. Brown on the sale of my Kia and he is still the professional, friendly person he was 10 years ago! He made it easy and comfortable to spend my money!!!

Gene

29 de ago. de 2016

John and Harold were very knowledgeable about the car. Each of them took time to go over the features of the car with my wife and me. They both seem to enjoy their work. Would recommend any of my friends to work with them.

Kob

29 de ago. de 2016

My buying experience was great. Jon Bowles was so nice to deal with. No pressure. Willing to really work with you. He was so educated on the dealership and the car. Really knew the product. I would definitely refer him. His personality was wonderful. His follow up was great. Made you want to buy there.

Rachelklaiber91

28 de ago. de 2016

I had never bought or leased a new car before and had worries about starting this big process. I was worried that I would get taken advantage of due to my lack of knowledge and feel cornered when buying a new car, but I did not feel that way at all at Jeff Wyler Kia. I worked with Jeff Potunas and I told him what I was willing to pay and what I looked for in a car and he told me we would definitely try to make that happen. Sure enough, I was driving off the lot in my brand new Kia Optima. The whole process went smoothly and I knew that Jeff was there to help make the process go smoothly and to make me happy. Needless to say, Jeff Wyler Kia in Fairfield is the place to go.

Sgt Monster

27 de ago. de 2016

Jeff Wyler Kia is highly recommended by me. I love Kia's and this Dealership. Wonderful employees, outstanding service, no hassles given to people seeking a good and great Dealership.

Kenna Ervin

26 de ago. de 2016

I picked up my 14th Pink Cadillac from Mary Kay. The last 3 were picked up here. I was given the same excellent service each time. Tyler and Harold were such experts when it came to answering all of my questions.Harold has a great personality for this type of job and cares about YOU!!!

Steve Price

24 de ago. de 2016

Harold McPeek was professional, wasn't pushy and took time to allow me to test drive the new 2017 XT5 Crossover Cadillac. He went over the new features/benefits of the new XT5. Although I didn't buy a Cadillac, but I would recommend Harold & this dealership to anyone in the Fairfield area that is considering buying one.

satisfiedcustomer

24 de ago. de 2016

Bob Koren worked with us and be went above and beyond to make our experience with the dealership an excellent one. Thank you Bob for your excellent help.

jess

23 de ago. de 2016

I just picked up my 3rd free mary kay pink cadillac and they made this event over the top! Everyone was very helpful from Tyler to Harold. They decorated the car made everyone feel welcomed and took time to explain the new car to us! Thank you Mary Kay and Jeff Wyler Cadillac!

Grateful1

23 de ago. de 2016

Michael Smith is an awesome salesman. He is very personable, and easy to talk to. He goes above and beyond to get the deal done! For that I am grateful, when I almost gave up he didn't! And because he didn't give up, I drove away with a 2016 Kia Optima EX! Thank you Michael for caring about your customers! I had an A1 experience. If you ever need a car go see Michael Smith, he will take good care of you!!

Samantha888

22 de ago. de 2016

Michael was amazing, he answered every question and gave me an amazing deal on my dream car. I could not be happier!!! Would recommend him to everyone!

onthemove

20 de ago. de 2016

I was impressed with Harold McPeek's honesty, patience and being realistic with us. He was straight to the point, and we trusted you comfortable with transacting business with him. He shared a lot of knowledge and information before and after the purchase of the car. We have been working with him for at least a year for the perfect car and color and we got much more than we expected. We are sincerely thankful to Mr. McPeek and the manager Tyler for the courteous and professional service extended to us during the purchase of a 2016 Cadillac SRX4 from your dealership. I would highly recommend you and Jeff Wyler Cadillac to anyone who is searching to purchase a new car. Your supervisor was awesome as well, you make a great team. 100 per cent.Yes, this car was made for us and we look good in it! Thanks again Harold for your successful effort and the vehicle of our dreams. Carm

Bluwizofarcadia

20 de ago. de 2016

I went in to get a new car that day because i had a baby on the way. I knew it would be tough because i have bad credit but mike made everything possible. He jumped through ao many hoops yo make sure i got the car i needed. Whis was the new kia soul by the way. Id recommend mike to anyone. I already have in fact to multiple friends and coworkers.

TyCly

11 de ago. de 2016

We had a great experience at this dealership, Michael worked well with us to get the right car for me. Originally had an appointment with someone else but glad micheal stepped in for him!

sarah11

11 de ago. de 2016

On a scale from 1 to 10 i would rate my car buying experiecnce a 4 . It took about 6 hours the day i got there on a monday night and it was so long the whole process . I wanted a suv but left with a kia soul 2016 with 9 miles . I test drove the suv thinking that would be the car that I was going to get .The soul is a nice car I didnt test drive it at all if I would have I dont think it would have been purchased by me and to think that I have to pay for it for 72 months its kinda depressing . I feel like if youre paying for a vehicle you should be able to pay for a vehicle that you are happy in . It seems like the need a better selection of cars to pick from for people like me with credit issues . im NOT going to say I am a happy customer because right now i dont feel happy driving this car the sales rep Michael Smith was nice overall i did refer him someone and she got a better looking car than me which made me think wow her selection process was better than mines . I didnt have to get a brand new 2016 thats what the dealer wanted me to get and I didnt have to get a kia soul its also what they wanted me to get .

Kia2015

10 de ago. de 2016

Overall my experience at Jeff Wyler Fairfield was good. The employees were very friendly. Michael Smith was a great salesman. He provides exceptional customer service and goes beyond the call of duty. He makes sure his customer is satisfied and works as long as it takes to do so. If your looking for a used/new car Michael Smith is the man to see.

Valerie

10 de ago. de 2016

Great customer service, a very hard worker, and overall wonderful experience. I will recommend everyone I know to shop at Jeff Wyler and ask for Michael Smith.

Linda R.

4 de ago. de 2016

I had the privilege of working with Marcus Campbell. I recently purchased a Nissan vehicle and I am completely satisfied with the service I received and. Marcus is polite and professional a top notch sale representative. I don't plan on making another purchase for a while but when I do I'll come looking for Marcus Campbell. Keep up the good work! Linda R.

Jumper1968

4 de ago. de 2016

Just bought our 4th Cadillac at Wyler Cadillac in Fairfield, OH. Treatment by Harold, Selwyn and Tyler make the car buying a pleasure instead of a confrontational experience.1st class operation.

Andrea Smith

1 de ago. de 2016

I drove to this dealership when the one I normally work with was unable to help me. I was immediately approached by Harold McPeek and he was great to work with. Not only was he very knowledgeable about the vehicles he sells, he also had a wonderful personality. He made the experience fun and easy. I definitely recommend this dealership and sales person. I also worked with Tyler Yarnell who was also very knowledgeable, friendly and welcoming. The two of them are valuable assets to the company.

Miller54

29 de jul. de 2016

This is my first Cadillac and I had questions. Harold McPeek was very informative and made my car buying experience very easy. He also did a through job of go over the details of all of the options my CTS has. He also gave me his business card and let me know If I had any questions to feel free to call him . He also walked back to the service department and introduced me to the service managerI will certainly tell my friend great place, check them out

kelayah

27 de jul. de 2016

I never dreamed I would be walking out of Jeff Wyler Nissan with a new car! But when I happen to by chance show up at their dealership a salesman named Andrei Golod assured me that it was possible. He and their awesome financial department worked together to put me in a nice affordable Nissan. I really appreciate Jeff Wyler Fairfield for giving me the opportunity to be able to purchase from them. I know from them I will always get a great car with great coverage that keeps my mind at ease. I know I have a car that will be dependable and that looks great too:) Let me also mention how great their maintenance department is!! They will make sure your Nissan maintain optimum performance and keep you informed of any service checks you may need. And since they give you such great coverage you have no hidden fees. They even offer cool rewards for bringing your Nissan in to them for servicing. They reward YOU for letting them help YOUR car perform at its peak on the road! Now that's what I call great service!:) I know these new cars are expensive but they are worth having for dependability and like I said they will work with you to make it happen!!:) Thanks again Jeff Wyler Fairfield!!!

Disappointed

27 de jul. de 2016

The advertised price on the website for a certified Nissan Altima drew me in. When I went in the sales representative informed me that certification cost was not included and added $1840 to the price. This is misleading advertising by any standard. Watch out.

Juane Madaris

26 de jul. de 2016

Jesse was really helpful and considerate. I really liked that he made me feel really comfortable. I also liked that he was able to put himself in my shoes. Everyone I spoke with was very nice and pleasurable.

Guy29470

23 de jul. de 2016

This is my 5th Cadillac bought, 3 of which was purchased at Camargo Cadillac, the experience there was fair to poor, nothing like my Purchase at Jeff Wyler. The staff was very friendly and curious and very efficient. Tyler and Harold made the purchase very easy and actually fun. Harold even spent 2 1/2 hours today in 95 degree heat explaining all the options and gadgets, before arriving to pick it up this morning he even preset a lot of the option for us. This SUV has every bell and whistle you could imagine and now that I know how to operate it is not so intimidating. The others dealer didn't spend but maybe 15 minutes tops, the staff and owner of Camargo made us feel like we were beneath them, nothing at all like Harold and Tlyer. I will buy other cars there with no apprehension. A fair price and great service, the total package.Thank you so much for the follow up call this evening to see if I had anymore question.Bob Condo

cc567

22 de jul. de 2016

Everyone I interacted with was pleasant, respectful, and fair. I worked with Marcus Campbell, who listened to what I wanted to achieve in leasing a car and made it happen. I do feel like they care about customer satisfaction not only with the vehicle but with the experience of negotiating a deal too. Everyone also had a very friendly personality that I interacted with. Thanks for a great experience!

Dave

19 de jul. de 2016

Harold McPeek and Tyler Yarnell made the purchase of my 2016 CTS a joy. Both are knowledgeable with a low pressure sales style. Highly recommended!!!!

Darknlovely55

19 de jul. de 2016

I had an appt to have some minor body work done to my 2016 XTS, this appt was made well in advance to assure a loaner would be available my appt was for 8am I had two small children up at 6am to prepare them, I ger there to receive a phone from someone at the other location telling me they have no loaner sooo the dealer has no loaner and the body shop has no loaner I have gotten the kids up when they could have slept in the fact is someone should have called me the day before or an hour before ny appt to tell me this...COME ON JEFF WYLER GET YOUR ACT TOGETHER...take me off your mailing list....My time is too valuable for this crap....PISSED OFF TO THE HIGHEST OF PISSTIVTY because I don't live around the corner from you.

Carol

18 de jul. de 2016

I just wanted to take a minute to tell about my experience at Jeff Wyler Kia. It was a very good experience. Steve Gardner was the salesman who helped me and he could not have been more helpful, pleasant or professional. When Steve approached my son and I, after introducing himself, he asked what features I was looking for in a Kia. When I told him, he showed us several cars and encouraged us to sit in each of them and to drive any that we wanted to. It took me a while to make up my mind, but I never felt pressured to buy a particular car or any car for that matter. Also, it was a very hot day, and Steve offered my son and I something to drink several times, After deciding on the car I wanted and completing the paperwork, Steve got the car, which was in the showroom, had it cleaned and ready for me to drive home. All of the other staff that I met that day were very nice and helpful. I love my Kia Soul and I feel confident that if I would have any issues in the future I will receive the best service. I would highly recommend purchasing a car at Jeff Wyler Kia and I would highly recommend Steve Gardner. He is not just a salesman, he is a person who truly cares about his customer.

Wave77

16 de jul. de 2016

Marcus Campbell was the ultimate professional, he was knowledgeable, patient, and very RESPECTFUL, and oh yes pleasant too. The staff made me feel welcome and I am confident that I will be treated with the same respect should I have to return for any reason. Jeff Wyler Kia Fairfield, take a bow, awesome job. I'm a happy customer.

Lenny

14 de jul. de 2016

I was extremely pleased with the attentiveness and willingness to work with me. John Reed was a pleasure to work with and he made sure that I was taken care of and got the deal that I wanted. I was very excited to leave the same day with a beautiful Cadillac SRX. What a great experience!!!

Darknlovely55

14 de jul. de 2016

My experience went smooth enough my dealings was with Tyler and Harold, I viewed the website and was excited about viewing a car I saw there I called in advance I was never told that the car was unavailable I didn't much appreciate not given the heads up so that I could make the decision whether I still wanted to come and check out others, I wind up purchasing something else. This will be my 3rd Courtesy Car I have purchased.....so let me advise all who should consider purchasing a Courtesy Car, GO OVER IT WITH A FINE TOOTH ,It is just easier that way, I am being accommodated for little nick and knocks I discovered but it is easier to have it done upfront....I am still bother that the car I really wanted was not there and no effort was put forth to make it available to me other than that all was good.

paul

8 de jul. de 2016

Andrei did a great job in a busy atmosphere to make us feel like his only customer. The experience was very good. I would recommend taking a drive to talk to Andrei

jg+cg

7 de jul. de 2016

We couldn't have been treated any better than we were by John Reed and the rest of the Jeff Wyler Team...we came in looking...not really in the buying frame of mine...but found the exact SRX we'd been thinking about, and John put the package together for us...and we bought...and couldn't be any happier...

barb1234

5 de jul. de 2016

I give this top rating because I recieved top rated assistance from John Reed. Thank You so much, I'll reccommend friends as well, I'm still smiling!

Lady Soul 2016

1 de jul. de 2016

If your looking to buy a new car, go to Jeff Wyler Fairfield. Pete & Moe did an excellent job, they made my experience wonderful. Pete reached all my needs & then some. Explained all my technology, made sure my phone was hooked up & working, before I left the lot. He also made a memory stick of music for me to download.

Teach

29 de jun. de 2016

Mr. John Reed showed knowhow, energy and determination to serve us by finding just the right car for us (from Detroit, MI) ,by getting fair financing, and by completing it all in a mere 2 visits to the dealership! He knew our needs and wants better than we did. Professional yet empathetic would describe him best.

djburkardt

27 de jun. de 2016

Harold and Tyler spent much of their afternoon helping me select the right vehicle for me. Harold spent a fair amount of time going over the car's options. He continues to call to see if I have any questions. They both made my experience fabulous!

idoc

25 de jun. de 2016

After many weeks of looking for the right vehicle for me at another dealership, John Reed and Michael Jasper found the perfect car for me. Upon picking my car up , John Reed explained every detail of my new car. This was indeed the most stressless experience I have ever had leasing a car. Thanks again for a perfect day!

bernice123

24 de jun. de 2016

Jesse You are the Best. I just want to say "Thank You" for taking your time and walking me through all the equippment in the car, as well as, allowing me to take my time making a decision. He was more than personable, and knowlegeable about the vehicle. Jesse made me feel like a family member. He also answered all my questions and even came to help me after I purchased the car when I needed help with the instruments in the car. Thank You for making my buying experience a wonderful experience for me.

Debbie

23 de jun. de 2016

Letter of AppreciationI just wanted to thank John Reed for making my Car buying experience a wonderful experience for me.I wasn't sure what type or style of car I wanted, but he helped me figure that out! Not only that, he walked me through the entire process from start to finish and explained in great detail everything about my new car.John was personable yet professionally...I will highly recommend John Reed with Fairfield Cadillac to others and will surely let them know how much he cares about his customers as well as the cars he sells. Thank you so muchDebby Taylor

Madilyn

23 de jun. de 2016

I had been looking at car for a week. Looking on line going to different dealerships. Test driving different makes and models. Marcus was great at explaining all the feature in the Serento. Love my new car. Cannot wait for the new grand baby (the reason for the upgrade )

Reginald Lindsay

23 de jun. de 2016

I have never been more happy with the customer care, patience, and service I have received from this organization. Dustin Lema is my most favorite salesman, and he has gone overboard to try to satisfy me during each purchase. I am a forever customer of Jeff Wyler because of Dustin and the integrity of the Cadillac staff. Thank you...I am a happy man.

joshjade

21 de jun. de 2016

First of all tried to beat me up on my trade in offering way to little....then on the new kia optima I bought I found a deep gouge in the bumper after a terrible wash job that they did fix ....and now I am still trying to get the second key for a new car that they can't find.The funny part of this they fired the salesman that sold me the car....I liked this guy I don't think this was his fault the dealership seems to be very dysfunctional.

crossfam

20 de jun. de 2016

We went to this dealership already knowing what we were looking to purchase after finding it on their website. I sent in a request via the website for more information about the vehicle and was promptly sent a reply by Mr McPeek. When we arrived he came and met us and took us for a test drive, all the while not pressuring us or giving us the "sales pitch". He was kind and let us ask questions and gave us honest answers.The purchasing part was easy, with the price quickly being agreed upon, even for us getting more on trade in than we thought. Although the paperwork is extreme, it's out of their hands due to all of the title transfers and such, since we lived out of state.I would strongly recommend this dealership and especially Mr. Harold McPeek.

Dcosmah

11 de jun. de 2016

Leased a new Maxima from Marcus at Wyler Nissan Fairfield. It was an easy no hassle process from the beginning. Car was pulled up for test drive when I arrived and they scheduled my delivery to accommodate my schedule. Chris Patton knows his Nissan brand and did an amazing delivery. Great service, great experience. Go see Marcus and Chris!!

Barb62

10 de jun. de 2016

After purchasing two new Kias over the past three years at Jeff Wyler Fairfield Kia, we naturally went back there to look for a preowned vehicle for our college-aged son. Steve Gardner was an absolute pleasure to work with. He was beyond personable, and really took all of our needs into consideration, including price. We were happy to find a 2014 Kia Forte with low milage at an amazing price.

Bolor

10 de jun. de 2016

They are best. Gave me lot of information about my new car. Me and my family are very excited .I will work with them always.

clb_polo

9 de jun. de 2016

I had an amazing day today. I took my Nissan in for an oil change. While I waited I looked through the looking glass at the Cadillac dealership. John Reed my dear friend and sales consultant greeted me with a big smile and asked if he could help me with a Cadillac today? I laughed and said there was no way I could afford one of these beauty's YOU would not believe what happened. John being a whiz with numbers and rebates put me into my forever car a 2017 yes u heard me right a 2017 XT5 crossover it has everything but a Chauffeur. I got everything I could have on the car and the color I wanted. John is an amazing sales consultant this is my second car he has helped me with. He understands a woman's needs when it comes to getting what she wants. You are a very important asset to Jeff Wyler Cadillac. You are the reason I come back. Thank you again for all you do to make wishes come true and not just looking through the looking glass.

Schraffy

8 de jun. de 2016

I walked in looking to trade in my 2014 Kia Optima for a new one. Brian Landers is a terrific salesman. He showed me several different options. I took the 1.6L Turbo for a test drive and loved it. Brian and I were able to compromise on an acceptable deal and a couple hours later I drove out of the dealership in a new car. Not once did I feel pressured or intimidated by Brian. He was polite, courteous, and very accommodating. I will definitely recommend Brian to friends and family looking for a new or used vehicle.

Sonya

4 de jun. de 2016

Pete is great! Very accommodating and a pleasure for me and best friend to deal with...after the sale the follow up was awesome as well will recommend him to everyone!

Jlholland

1 de jun. de 2016

We had a wonderful experience at this dealership. Everyone there was very friendly and knowledgeable. Dustin was able to answer all of our questions and went out of his way to follow up with us to make sure we were comfortable using all of the features on our new car. We will definitely be going back to this dealership for future purchases.

Michelle

31 de may. de 2016

I want to say THANKS for all the help that I received from Andrei Golod for going above and beyond service to help me find the perfect vehicle to purchase. He was amazing! I was able to turn in my Altima lease with NO problems and get a 2016 Rogue. Andrei searched the lot to find the perfect car for me with the options I had requested. So far the best sales person I have had with Wyler! Thanks Again!

Goodie

31 de may. de 2016

John Reed, sold me the car of my dreams and kept it from being a nightmare of an experience. His knowledge and experience were evident in getting this deal done. I purchased the first CT6 this dealership sold and because of John I feel like I have created bond for life with Jeff Wyler Cadillac!

Kennyg Frontier

28 de may. de 2016

I came they're not expecting to get a new vehicle but they worked with me and make sure that I got the vehicle that I wanted and at the price that I wanted their outstanding people very well mannered and checking up on me periodic going to see if I still like the vehicle and doing anything that I need to make me happy is a great place to shop I would recommend it to everybody is definitely the best buying a car experience that I have ever had in my lifetime like I said they're very helpful and the sales man to help me Andre very very helpful making sure I got the right color that I wanted the right features very outstanding gentleman Job well done he's excellent salesman I highly recommend him and the whole team at Jeff Wyler

philly77

27 de may. de 2016

John was very cordial & friendly toward us! He was very informative! Didn't hesitate to answer any questions we had, the best salesman we have dealt with over the many years we have bought cars!We would recommend to see John Reed if you are in the market of buying a Cadillac.We traveled about an hour to the dealership in Fairfield Ohio, it was well worth the trip!!!Be sure to ask for John Reed,Thanks JohnMarvin & Phyllis Moore

Janthina007

27 de may. de 2016

I walked in and could not believe the selection of cars. I would have been overwhelmed but I contacted ahead to Christopher Patton. I get there and he personally finds me the Nissan Rogue he had in mind for me. It spoke to me on sight. Black on black. Loaded. Everything I didn't think of. I am extremely pleased.

Soul lover, Lynda

24 de may. de 2016

I was interested in a Kia Soul because it would be easier to get in and out of for a senior citizen. After the test drive, I realized everything I had heard about the Soul was true and I knew it was the vehicle for me. Antonio Grove was my salesperson and couldn't have been more helpful. He helped to make the whole process, from the test drive to the paperwork, a pleasant process.

Ms. Calhoun1

21 de may. de 2016

I enjoyed working with Jon and Chris they were both very easy to work with. They provided me with knowledge about the SUV I wanted and made me feel good about the choice I was making. When I am ready to purchase another vehicle I hope that I can work with either of these gentlemen they are two very AWESOME sales people.

First Cadillac

16 de may. de 2016

My first Cadillac (and American vehicle in many, many year) purchase was last year and It was Mr. Reed's knowledge, time and professionalism that caused us to be repeat buyers. I wanted the new XTE, that had not been delivered yet. Mr. Reed contacted me as soon as it arrived and as usual, explained and set all the technical aspects (paired phone, set seat, etc.) My husband and I decided we'll follow Mr. Reed and be loyal consumers. He's the best!

Big bubb

16 de may. de 2016

Or anything I had to say that not that good is that the way we had to sit there for the paperwork to be done so we can find it need more financial people the one guywas doing his best but we was there for about six hours that pretty much was the whole day but other than that great

barber, becky

14 de may. de 2016

This was my first time buying a car by myself since my husband died, and I had a great experience with the salesman, John Reed. He went above & beyond to make sure that I got the car I wanted and went through with me on every questions I had about the car.

swartzie

10 de may. de 2016

We had a great experience buying from Tom at Kia. We spent hours test driving different cars looking for the one we wanted. After we found it, he was able to get us a deal we could handle. He was great to work with and kept everything simple and to the point. We would return to him again. -Andrew & Melanie.

djames42

8 de may. de 2016

Over the year's I've purchased many cars/trucks from a variety of dealerships. most of these experiences have been like going to the dentist some good but mostly bad, however I consider my dealings with John Reed at Jeff Wyler Cadillac a very positive experience. Customer courtesy, open negotiations, willingness to satisfy customer needs, technical knowledge and expeditious paperwork were all top of the line. I look forward to this professional relationship continuing through the warranty period and hopefully future dealings. DanJG

Rob56

6 de may. de 2016

We had a great experience with our sales person, Jesse Wagner! He took the time to understand our needs and allowed us to take an extra long test drive to get to know the vehicle. We mentioned that we were in a rush to wrap up the buying process and he ensured that the finance, car prep and final delivery happened within our time frame.Kudos to Selwyn as well for expediting the closing process!

Lovecattie

4 de may. de 2016

We have purchased two vehicles now, and John Reed was our salesperson both times. Our overall experience was great, and John was outstanding! Knowledgeable, friendly, helpful. Would recommend to anyone!

Deb

4 de may. de 2016

My husband and I went to Jeff Wyler to see John Reed on the recommendation of our son in law. He told us John was the best. We met with Mr Reed and he is truly the best, a wonderful person and salesman. He made us feel like we were at home. He is very professional and caring to make sure you get the car and terms you want. I would highly recommend John Reed to anyone needing a car he will work for and with you. I feel like I have made a new friend for life.

Mildred

3 de may. de 2016

Mr. Chris Patton and his boss Ms. Tonya were phenomenal to say the least. I brought a great friend more like a sister with me and my sister is "No Joke" when it comes to getting the best deals. I was amazed at their ability to still remain professional and handle the business aspects of everything. I also like their ability to balance their personal and professional feelings concerning their customers. They meet their customers where their at which is a true gift. I had my car serviced and the service team was so exemplary that another customer stated, "she'd rather travel the distance and get great Customer Service from Jeff Wyler Nissan on Dixie HWY than to get horrible service from the one who is in her neighborhood." I really love their diversity and very humanistic yet professional ways of handling business. Thank you a million times Mr. Patton and Ms. Tonya to include all other staff who helped for all you do to ensure your customers are 100% satisfied.

Mr Mike

3 de may. de 2016

John Reed explained the process of getting me qualified to buy a car based on my income. His professionalism and his (get-it-done) attitude is why I was able leave the dealership with a (good looking/low mileage) pre-owned car.

Angela

3 de may. de 2016

Chris Patton and Eric McClure were awesome to work with! They were able to get the terms of my loan were I needed them to be! I love my Nissan Rogue! Thank you!

TJohnson

28 de abr. de 2016

Dustin Lema at Jeff Wyler Cadillac is the best! He's very professional, well informed and honest. He listened to me worked with me every step of the way. The team worked really well together and process was hassle free. I feel really good about my new purchase!

Mukiawa123

27 de abr. de 2016

Everybody that was involved in the process, was very polite and respectful. They never acted like they were forcing me to buy a car that I didn't really want. They gave me the facts , and allowed me and my husband time to make an informed decision.

KJones

26 de abr. de 2016

Everyone I encountered at Jeff Wyler was very helpful and professional. I love my new Kia Soul! Carolyn Campbell is an excellent sales person and I enjoyed working with her very much.

lisaleern

26 de abr. de 2016

Everyone was very courteous and our salesperson was honest with us. He was fairly new to the job and if he didn't know something he said he would find out instead of making up an answer. Everyone did what they could to satisfy my requests for the vehicle and options that I was interested in. By the next day Steve picked up a car that met my requests. I'm thrilled with my new car.

Minako_8392

24 de abr. de 2016

The experience here was wonderful! They picked out the perfect car for me and they worked with me on my down payment and monthly payments. Thank you!

pammie69

23 de abr. de 2016

I'm very happy with John has done for me and husband on getting us in a new Cadillac. John knows his business. Keep up the good work John.

Natasha1313

23 de abr. de 2016

I highly recommend this location and Eddie Trumble.He found exactly the new Pathfinder I was looking for, with a very fast service and great deal.

JIM DARIA

23 de abr. de 2016

I have a great, no hassle experience buying my new Pathfinder. I dealt with Tania & Eddie & bothwere friendly, professional & very helpful. I recommend anyone buying a new car to give them a call.You will be very happy you did.

Ohstate411

22 de abr. de 2016

This dealership was able to give me the deal I wanted for my new lease. They were very receptive to what I wanted, and were very helpful. My salesman, Al, was really good. He was able to talk the dealship down to what I wanted. I would highly recommend this dealership.

ladygolfer001

19 de abr. de 2016

I was extremely pleased with the professionalism of Jon Bowles and the sales manager, Tania. They were thorough in explaining my new car purchase and finding me a great financial deal. I would highly recommend Jon to anyone wanting to purchase their next new or used vehicle! Thank you, thank you, thank you!

Tom Burgasser

19 de abr. de 2016

"New car"Thank you John Reed, it was a plersure buying a car from your dealership. I was surprised and impressed that you did everything that I asked of you and more.

Rita F

18 de abr. de 2016

Salesman was great. He done a very good job with me as a buyer of a new car. Dustin Lema Thank you for your help!

Kriss

15 de abr. de 2016

Going into the experience of buying a new car was stressful in itself, and dealing with salesman can be very overwhelming. This experience was nothing like that. Carolyn and Marcus were absolutely fantastic to work with. They were very understanding of the bad situation I was in previously and were able to get me into a brand new car within a day. Very comfortable people to work with. I would not go anywhere else but here ! You won't regret it.

Jennifer C

13 de abr. de 2016

I went in to this dealership with the mindset that I could not buy a car right now. Not only did I buy a car, but they were able to lower my interest rate to something I never thought I could be that low for me! Kudos to Jon Bowles, Eric McClure, Josh the finance mgr... the entire team was amazing! It was also extremely quick... less than 3 hours I went from "there's no way" to driving a luxury edition of the new Altima!!! Thank you Jeff Wyler Nissan!!!!!!!!!!!

CJW

13 de abr. de 2016

We chose Jeff Wyler for location and this was a good experience all around. Our second CTS but this was a new dealership for us. Good selection of cars, but all dealerships have cars. What sets them apart is the staff. Everyone we talked to was professional and courteous. John Reed was our salesman and we had a direct -easy conversation with no hassle. John is knowledgeable and he taught us a few things. We came in to "shop" for a CTS and bought the same day. What makes John outstanding is that he goes the extra mile. He spent a lot of time with us to make sure the transition to the new mode CTS was easy. Financing with Selwyn Brown and again very efficient at getting the job done. We even got an insurance quote the same day from Kayla. Fair price and great staff. I received a follow up phone call from Harold Peak who I originally contacted via the internet, prior to the sale. Thanks-Harold.

teejackson1

6 de abr. de 2016

My sales man Ail Glover & The finance manager Josh really wrd very hard to make my dream come true. A luxury car I got thank you so very much .Everyone there was very nice at jeff wyler .I am so happy no other place could help me get what I wanted. But jeff.wyler made it happen. Ail Glover my sales man was very eager to make this happen for me ,He's really nice .wrkd hard for me .so did,the finance man he also wrkd very hard to help me .Thank you again

Clayborn D.Catron

5 de abr. de 2016

Jeff Wyler Fairfield Cadillac Kia Nissan was recommended to me by my mother over 10 years ago when I bought my first new car in 2005. I returned to Jeff Wyler Fairfield Cadillac Kia Nissan in 2015 because I was happy with my prior purchase. Jesse French the dealer that helped me find my present car was very cool. Thanks for all your help.

SavvyFemaleCarShopper

3 de abr. de 2016

We went in looking for a certified pre-owned or used car after a recent accident totaled my previous Altima. The sales manager (a woman, she never gave her name or introduced herself) asked us to come into her office instead of speaking with the sales associate on the floor. Immediately, the pressure was on to buy a new vehicle instead. She tried to convince us by explaining that I could get 0% interest on the new vehicle and not a used, but we explained that we were going to pay cash and we were still interested in a used vehicle. She asked us "Why would you want to buy someone else's junk?" and explained that she bought a used car and it was junk. Mind you, they sell certified and used cars which this sales manager would view as "junk." My dad was a dealer for 30 years and I have only ever owned used cars. Used does not mean poor quality, it just means someone else has owned it. If it is well maintained, used can be a good value for a customer. When I tried to explain that I thought used would provide the value because you could get more than basic features for a reasonable price, she cut me off and dismissed that notion and told me that a '14 or '15 car was totally depreciated and obsolete because of the 2016 Altima "redesign." I explained that new cars depreciate quickly too and she dismissed me again and tried to pressure us to buy a new 2015 Altima they still have on their lot, which is more than a year old so no wonder they want to get rid of it. (I thought the 2015 models were going to be obsolete anyway) The sales manager was rude, didn't listen to what we were asking for, and didn't even try to mask the upsell. She claimed she could "make us a good deal because it is a blowout weekend" but when we asked the sales associate what the price would be, he quoted MSRP for the new car. We never found out the supposed "deal" we could get. This new 2015 car also had a large scrape on the front left side, which we pointed out. We then asked, again, to see the used and certified cars they have available (one of which I had emailed and inquired about from their website), and they spent 20 minutes "looking around the lot to see what they might have." Finally, tired of waiting for what we had asked for originally, I asked for my license back to leave and asked why they can't just walk me through the inventory they have on their website, and the sales manager said "what is on the internet isn't accurate." And I said, "Fine, but shouldn't your sales associates know what kinds of cars you have available?" We told her we weren't happy about her customer service and how she was pushing for a new car because "all used cars are junk" and she denied saying that used cars are junk. She denied it over and over again and never apologized. She just finally threw her hands up and said "Fine. Have a nice day." She was obviously not wishing us well. Ironically, one of her salesmen emailed me today asking if I had a trade-in because "they are always looking for good used cars." He didn't get the memo that used cars are junk, evidently. Overall, an unpleasant experience. This is not a dealership I would trust because they cared more about their bottom line than the customer's budget or desires.

Oluwafunke Obamoyegun

3 de abr. de 2016

I had a good customer service,and was able to achieve my aim of buying a car out from the dealership.i was so happy been helped out by the sales rep.he was so accommodating and i will surely recommended him to anybody in need of buying a car.

Sandy

25 de mar. de 2016

Jon was excellent sales person made sure I understood process of leasing and knowledge of Nissan Very friendly and knowledgeable not pushy. Wanted me to have the typeOf car best suited for me. Helped me find

Cadillac Love

25 de mar. de 2016

Tyler and Harold were prepared for my appointment and were both very helpful. They were patient and did not pressure me. This is the second Cadillac I have leased from Jeff Wyler Cadillac Fairfield. I am treated very well at the dealership. Tyler took the time to understand what I needed and Harold showed me all the bells and whistles that my 2016 CTS has to offer. The car is perfect, and the experience with the team was great. R. Berry

Srx guy

20 de mar. de 2016

My second purchase/lease. Sales people and service people are top notched. If there isA better dealership out there I do not know where it is.

Rebecca Smith

10 de mar. de 2016

I have always been leary of car salesmen. They always seemed pushy and arrogant. That was not the case at Jeff Wyler Nissan, Cadellac, Kia in Fairfield. Jon Bowles, the salesman was very helpful, very knowledgeable, and not at all pushy. Eric was also great too. Jon also took the time to show me how all the buttons and features worked in my new car, which I greatly appreciated because I am a visual learner. I would recommend this dealership to everyone. My son has also bought 3 cars from them and was very pleased with all the cars and the excellent service he received every time.

Tombecca

10 de mar. de 2016

Al was the best person. He gave my kids balloons to help pass the time. Explained everything and was very patient while my husband and I talked. My kids were very pleased and spoiled while we were waiting. The whole experience was fabulous!

mwhite0525

10 de mar. de 2016

This is my first purchase from Jeff Wyler Nissan and it was super quick and easy. Mike Riesenberg was my sales person and he went above and beyond to provide the best customer service!!!. I was able to tell him exactly what I was looking for and he immediately went on the search to find it. I never once felt like I was being pushed into buying a car, the process was smooth sailing!! I would highly recommend Mike to anyone who is purchasing/leasing a car. Thanks Mike!!

Paula 1985

10 de mar. de 2016

I had 4 cars in mind when l went to the dealership. They had 3 of the 4 on the lot. I got to see all and salesmen was very knowledgable. I picked one and the paperwork was quick and fairly painless. Overall, a great car buying experience. Five stars.

doodlebug611

8 de mar. de 2016

Just purchased our 7th new vehicle from Jeff Wyler. Chris and Ron were great to deal with and made the buying experience much more enjoyably. I was really impressed the night we picked up the car and finished all the paperwork. As we were heading out the door Chris was the only staff member left since they had closed he still took the time to show us features on the vehicle and walk us through everything even though it was roughly 30 minutes after close. From the first stop at the dealer to the final purchase Chirs went out of his way to make the car buying experience a good one.

judith2308

7 de mar. de 2016

This is our third car from Jeff Wyler Nissan and each time was a great experience. Roy Rivera was our sales person this time and he went out of his way to explain everything. The manager, Eric was terrific. He leased us our first car. I would highly recommend this car dealership.Judy Banks

Shell's Caddy

7 de mar. de 2016

We went in thinking we would be intimidated, at a Cadillac dealership, but felt totally at ease, as soon as we sat down with Harold Mcpeek and the team at Jeff Wyler. I left with my dream car and they have a customer for life.

cassondra1988

5 de mar. de 2016

I wanted a new car that was going to last. I purchased a used car 2 years ago and was stuck with a extremely high interest rate and high mileage. Thanks to Sean Murray they bought my used car and got me into my NEW 2016 Kia Sportage!! I got a way lower rate and the car I originally wanted 2 years ago. I am extremely happy with my sportage and the customer service I received from Sean.

Harlenecarter

4 de mar. de 2016

I could not believe how fast. The process was.100% jess done a wonderful job.and I was not there all day great job jess

cevans72

3 de mar. de 2016

This is my 3rd lease from Jeff Wyler Nissan and once again, Jeff Wyler and Arif Samad, made it as painless as possible. No one likes to car shop, but these guys make it easy.

mandi123

3 de mar. de 2016

James Campbell did a great job in getting me into the car I wanted and without hassle. All the associates were polite and made me feel welcomed. Great experience!

warren G

27 de feb. de 2016

The sales people at Jeff Wyler went out of there way to help us. They were not pushy and explained the vehicles to use very well after we purchased the Cadillac XTS they probably spent over an hour and a half explaining the vehicle to use and its various electronic features. we really appreciated this. They also spent over an hour on the phone getting me a company discount that I did not know of.

ANGELA BILLUPS

24 de feb. de 2016

I had the best experience with the help of Jesse French. He listened and did everything to make sure my needs were met and I want to say "Thank you". I'm very satisfied with the assistance I received and told Family and friends to visit Jeff Wyler Fairfield Cadillac Kia Nissan for their buying needs.

MalikTKia

21 de feb. de 2016

I walked in Jeff Wyler expecting to receive the same usual confrontation salesmen give at any car lot but I what I received was the greatest customer appreciation service ever. I had just come from the United States Army and I was not too sure on what I wanted as far as in a car. A salesmen by the name of Andrei Golod approached me and gave me a welcome home hand shake, I have never had such friendly customer service in my life and his appreciation for the military gave me a wonderful experience. I was able to find the perfect car for me and my financial budget, I now drive an amazing 2013 Kia Forte because of this salesmen and I could not be more please. My advice would be to get there before they run out of cars because with that man as a salesmen, Jeff Wyler will surely be taking over the Tri-State area. Thank you again Jeff Wyler and special thanks Andrei Golod for the awesome car.

Jason & Lisa

19 de feb. de 2016

We met Andrei at the Kia Used Car dept in Fairfield. There were 2 specific cars we were interested in, but still took some time to look around at other vehicles on the lot as well. Andrei took us on test drives right away. He worked with us to get a fair price on the vehicle we chose. Then it was on to finance where we worked with Selwyn. All the paperwork was ready to be signed in a matter of about 20 minutes or so. He was very friendly, explained everything.Dealing with Andrei and Selwyn was fantastic. The entire process from arriving at the dealership to leaving with the car was the SHORTEST amount of time it has EVER taken when we have purchased a car, which was very much appreciated. And in that short amount of time, Andrei and Selwyn were very professional and friendly. Thanks Andrei and Selwyn!

raulmejias

18 de feb. de 2016

My Wife and I had an outstanding experience at Nissan Wyler in Fairfield. We working with Mike Riesenberg, He was exceptional in communication with me during the shopping process. His calm demeaner and helfullness with all of our questions was extrordinary. Mike helped us find a great car that my wife and I was so excited about. We are now very excited about our 2015 Nissan Pathfinder!!!! Thanks Mike

mnolder

17 de feb. de 2016

My wife and I have purchased 4 Cadillac SRX's, the latest one February 16, 2017, from Jeff Wyler Cadillac, Sales Manager John Reed.. All I can say is if you want a Cadillac, Nissan, Kia, or a peddle car, contact John Reed first. Be careful what you ask for, because if you want it, John Reed will see that you get it, guaranteed. Bad credit, no credit, good credit, he's the man...

Shanganell

11 de feb. de 2016

John Reed was a wonderful salesperson. He knew all about the vehicles and he answered all questions and we were given a tour of service, lounge. and parts department. He explained the lease process in great detail Thank you Mr. Reed.l

Shirl

11 de feb. de 2016

I'm very happy with my 2015 Nissan Rogue .John made my car buying experience very enjoyable. My friend purchased a new Cadillac from this dealership in 2012 ,I was on line and realized they sold Nissan as well. So that is why I stopped in ,and very glad I did. I would definitely recommend John as well Fairfield Jeff Wyler Cadillac Nissan. I love my car !!!!

kia15

11 de feb. de 2016

Al was great! We weren't even looking that day just a random stop! Got us a great deal and was very attentive and patient when we had to go back home and get my husbands wallet! Go see Al if you want to buy a car!

Luksic

10 de feb. de 2016

Harold McPeek (salesman) & Tyler (Cadillac Sales mgr) treated me absolutely 1st class A-to-Z & it was totally worth my drive from 30 miles away to buy from Wyler Cadillac. Beat my local dealer by $150 a month on a lease and even drove to my house to pick up my trade-in. I will definitely refer all of my friends to Wyler Cadillac & the Wyler family. Harold & Tyler ROCK!!

Nursing1

10 de feb. de 2016

This is my second lease with Jeff Wyler and John Reed was great! He answered all the questions I had about the end of the current lease and my options on getting into a new car. He made it easy to find the perfect car that day with no wait! John was a very easy salesman to get along with and make a great deal. He went the extra mile to get it done and I never felt pressure to buy something I was not comfortable doing. I would highly recommend John to anyone looking to buy a vehicle from Jeff Wyler.

challenger

10 de feb. de 2016

I would recommend Jeff Wyler FF to anyone looking for a new or used car. In particular John Reed was extremely helpful and knowledgeable. My credit wasn't perfect and John helped me find financing fairly quickly at a fair rate. I was very pleased. Had tons of cars to choose from in lot. I narrowed search down to 3 vehicles and John walked me through the details and helped me pick the right car for my needs and budget. He never pressured me towards anything, told me to walk the lot alone and see what I liked. He was completely upfront and truthful, professional but casual in a way that made you relaxed which definitely made the process much smoother than past experiences with other dealerships. I got a 2013 Challenger. John will tell you everything you need to bring with you on phone so he has everything he needs to put you in a car quickly as possible. If you are looking for new wheels I highly recommend John Reed at Jeff Wyler! Josh was also very helpful.

New car mr johnson

8 de feb. de 2016

I like to think John reed for help in putting me Larry in anew car " think again.and hoping to send my family and friends to bay a new car'

BAnderson22

5 de feb. de 2016

John Reed is extraordinary, he assisted me with budget and financing issues when my credit score was not in the upper tier for the best credit rating. He helped me to see where I was today and where I can be in a couple of years, Nothing was hidden and there were no surprises. John empowered me to make changes that will assist me with my life goal related to an improved credit rating. He was awesome on so many levels. Thank you John

Kia2013

4 de feb. de 2016

Purchased a vehicle from Thomas Miller. I had a couple of issues after the purchase which were resolved within a week. Thomas was a pleasant salesperson who made my shopping experience somewhat painless. Thanks for going that extra mile, Mr Miller.

SWilson.15

4 de feb. de 2016

Everyone was remarkable. I went to look around, had a budget set in mind for monthly payments and they got me right where I needed to be! I didn't feel pressured to purchase. I drove off the lot with a 15' Nissan Sentra and I LOVE IT.

revbgrove

4 de feb. de 2016

We had a great experience with Jeff Wyler Cadillac and with our sales person Harold McPeek. We have bought several cars with Jeff Wyler Cadillac and would recommend the dealership to anyone.

CierraDivine

3 de feb. de 2016

Jesse Wagner was able to help me drive off the lot with a brand new car! The staff at Jeff Wyler Fairfield were all polite and extremely helpful! I'm so happy I chose to come here!

shay21

1 de feb. de 2016

Our first Cadillac experience and Harold made sure is was inviting and friendly. Harold was sure to make us happy called to see how our driving experience with our new vehicle was going. That made us feel really good! Every time we come in for routine service, all the staff are courteous, friendly and fast. We will be back for our second encounter when its time!

horace

1 de feb. de 2016

I PURCHASED A 2015 CADILLAC ATS FROM SALESPERSON, ELAN MOUSA ON JANUARY 24 2016. I WAS TREATED WITH RESPECT AND KINDNESS. ELAN WAS VERY HELPFUL AND KNOWLEDGEABLE ON THE CAR. AFTER THE SALE ELAN WENT OUT OF HIS WAY TO MAKE SURE I RECEIVED A MANUAL AND KEY FOB THAT WAS NOT ON HAND WHEN I TOOK DELIVERY ON A SUNDAY , WITH SHORT NOTICE.HE MAILED THE ITEMS TO ME AT HIS OWN EXPENSE. I WOULD RECOMMEND ELAN AND THE JEFF WYLER ORGANIZATION TO ALL MY FRIENDS AND RELATIVES AS MY EXPERIENCE WAS A VERY PLEASANT ONE

Escalade & SRX4

28 de ene. de 2016

My husband and I have purchased several cars from Jeff Wyler Fairfield. Our latest purchasing experience was the best to date. We worked with Harold McPeek, who made sure that our experience was fantastic. He worked with us before, during and after the sales to make sure that we are (and continue to be) happy, happy, happy! Our 1st purchase was a 2016 Escalade on 1-2-16 and our 2nd purchase was a 2016 SRX4 on 1-13-16. If you're thinking about purchasing/leasing a car, stop in and talk with Harold. He's the BEST!

DisappointedBuyer13

26 de ene. de 2016

I had a not so great experience upon my initial visit to this dealership (after 2 previous purchases from this dealer), but I have to say that they really took the time to make it right when they were made aware of it! I was so impressed with the time and attention that the manager, Ron gave and also the Sales Associate, Aaron Anderson to help get my deal done. I ended up in a great vehicle which I love within the terms I was looking for! Thank you, Jeff Wyler for making it right!

debutler25

23 de ene. de 2016

I am 26 years old and this was my first time buying a car from a dealership. I was very anxious and hesitant, worried I was going to be "ripped off" and buy a car that broke down on my way home. BOY WAS I WRONG! John Reed was exceptional. As soon as my fiance and I expressed interest in a particular vehicle we found online, John Reed involved himself in our buying process. He called multiple times to set up an appointment for us to check out the car. During our appointment, John was down to earth and friendly. He was very knowledgeable about the cars. I never felt like he wasn't being truthful with me, or that he didn't really have our best interest at heart. There was a delay with the financing process due to staffing issues out of his control, but John made sure that my fiance and I were comfortable and informed while we waited. I would recommend Jeff Wyler Fairfield and especially John Reed to anyone looking for an affordable, reliable certified pre-owned vehicle.

Ehunter

18 de ene. de 2016

This dealership was so wonderful they treat you like family. I loved working with James. They not only help yu with purchasing a car but they also help after, if yu have any problems with your vehicle they are just a phone call away

Kmf2016

14 de ene. de 2016

Started my car search with Mike and ended with Jon. Jon went out of his way (to another state) to get me the exact car that I wanted. Answered questions well and gave me detailed "how to's" before I left in my new ride. Good overall experience. Thanks guys!

513fitz10

8 de ene. de 2016

Went to meet with Harold McPeek at Jeff Wyler Cadillac about purchasing a 2016 SRX. Harold was extremely knowledgeable of the car and all it's bells and whistles. I have to say Harold made the purchase of this car more pleasurable than any of my other new car purchases over the years, After I purchased the car Harold was very patient in coaching me on how to use and understand all the functions of the SRX. I was most impressed on how Harold and Tyler Yarnell (Sales Mgr.) worked together to get me the car and deal I was willing to purchase.

DZLPWR

8 de ene. de 2016

Went into Wyler Nissan after visiting other makes available in the area and found Chris Patton willing to answer all my questions without the usual pressures put on you by most dealers. I returned several times and ended up leaving the dealership with a new Nissan Pathfinder. Chris and all the people you will meet while working with the dealership during the process of possibly obtaining a new or used vehicle end up making for a very Pleasant Experience. Yes I will recommend that people visit Wyler Nissan.

HH

7 de ene. de 2016

We recently purchased the Nissan Pathfinder at Jeff Wyler Fairfield with the greatest help from Andrei Golod. After gave some test driving, we found the exactly model we love but without the ideal color. Andrei helped us to get the right one at the end. This purchasing could not been done quickly without Andrei's assistance. He not only showed what Nissan could offer us, but also using his professional knowledge help us through the whole process. It was a wonderful experience, we thanks Andrei the most.

Shelly G.

3 de ene. de 2016

This is the second car I have purchased from John. He tailors to my schedule & budget. He also spent the time to show me all my high tech features! He is exceptional!! I will follow him wherever he goes. Shelly G.

Shari

3 de ene. de 2016

I bought a SRX Cadillac on 12-31-15. My salesman was John Reed. John was exceptional. He was very thorough and showed me how to operate all aspects of my new car. John, the manager and staff were extra-ordinary in their efforts to satisfy a customer. At first I was skeptical because I had been involved with so many other car salesman (not at Wyler) who did not live up to their word. I told John Reed in the parking lot (while looking at cars) what I wanted my payment to be and he said he could make that happen. My husband and I entered the dealership and to our surprise we drove home with a brand new 2016 SRX with the payments we requested.After this experience I can assure you Jeff Wyler (Fairfield) will be the only place I go to from this point forward should another car be purchased. John Reed will be the only salesman I use at this dealership based on the experience I recently had. John was great, honest, lived up to his word, delightful and very pleasant, a true professional. I highly recommend this dealership due to their honestly and hard work to get me my desired payment. . The opportunity to work with all the staff at this dealership was extremely pleasant.I love my new car and will purchase the next one at this dealership as well.Thank you John and the manager (I think his name was Ron) of the Fairfield location. You are both impressive!Mike and Shari Moler

suzyq

28 de dic. de 2015

Chris was very helpful and informative. He showed us all of the trucks on the lot that where equipped the way we wanted it. He even found one that was not on the lot in a color they did not have. I can't say enough about Chris.

ahmedkadhum

27 de dic. de 2015

Elan is a very honest and trustworthy dealer. He has been great help to me and has completely changed my mind about dealer that I have from a very bad experience with previous dealer couple of years ago. I am very happy with the KIA Sedona Elan helped me buy and everything was awesome. Thank you, Elan.

Monroe916

27 de dic. de 2015

James was awesome! He showed me everything and even drove the car I wanted that was at another location to the location nearest me! And I absolutely love my New Nissan Murano!!!

China513

27 de dic. de 2015

I've had the pleasure of having Mr.Terence as my sales man. He was awesome through out the whole process, he made sure I understood each step and worked really hard to get me in a brand new car! I walked away with a 2016 Kia Soul, which I love by the way! ;) See Mr. Terence, he really values his customers as well. God bless him and his great genuine service!

suthrngrl

21 de dic. de 2015

Andrei Golod was the best salesman you can ask for. He took the time to help us find exactly what we were looking for. He was patient, kind and informative. Andrei definitely went the extra mile to make sure we were satisfied. I will be sending anyone and everyone we know not only to Jeff Wyler Kia but specifically to buy a car from Andrei.

jbuck007

17 de dic. de 2015

John did a great job explaining all the features on my new Cadillac,went out of his way to accommodate my needs. I look forward to working with John and Tyler in the future .

Terri

17 de dic. de 2015

A family member recommend we talk to Michael Jasper and his team. He assured us that they were a straight up no game playing dealership. Honestly, I did not want to drive an hour to buy a car. Especially one that was for my husband! But we did and bought a beautiful, fully loaded 2016 Cadillac SRX the same day. In the 38 years we have been married, my husband has NEVER EVER made a major purchase the same day. That says it all about these guys. They were outstanding. None of the "let me talk to my manger", intelligence insulting game playing we have experienced at other dealerships. AND they were just as helpful after the sales.

MRSWCFC

15 de dic. de 2015

All the guys I worked with went above and beyond to get me the car I wanted at an amazing price. They listened to everything I said, made recommendations even though I wasnt sure what I was looking for and ultimately helped me drive away in the car I wanted but didnt think I could afford. They stayed late to help me make sure I understood all the features of my car and even unloaded my trade in and packed it in my new car while i was filling out paperwork.... even down the CD in my CD player. I couldnt be happier with the service I received from the moment I walked in. They made sure that i was completely satisfied and happy with my purchase down to every small detail. James Campbell, listened so closely to what I said that he was able to figure out how to get me in the car of my dreams without settling. He is a true team player and I was so impressed that he worked so well with everyone to ensure that I got what i wanted. You will not find the stereotypical car salesman here. Harold McPeek, I would recommend to all of my family and friends any day... heck, even strangers. He took my experience from above to beyond. I didnt just shake his hand, I hugged him when I left. He's that good. And Tyler Yarnel, also stayed late to work on getting me the deal that I wanted. He was extremely personable and made every detail easy to understand. Thank you guys!

ccj2015*

14 de dic. de 2015

I went out to begin looking for another vehicle on Tuesday Dec 1st, not planning on buying thatnight (just starting to look) and not even thinking about a NEW car. But when my mom and I gotout of our car at Jeff Wyler's Used Cars in Fairfield, Pete Verbitski saw us and came over to find out what we were interested in. He was friendly and patient, because I really didn't know what Iwanted and had not even put together any solid ideas.Three hours later I drove off the lot with my new car and have been satisfied with my purchase.All the staff at Fairfield were courteous, helpful and answered all my questions.I am very satisfied with my vehicle and my experience was very pleasant. I will be returning to Jeff Wyler in the future for my car needs and will be recommending them to anyone who asks.Thanks Pete and Jeff Wyler ! ! !

Jazzy513

13 de dic. de 2015

I would recommend this dealership to anyone!! Everyone was very pleasant and approachable, it felt like a family from the very second i walked through the door.. I really would like to thank Chris Patton! I walked in with "not so hot credit" just to name a few ,its not often you will find a dealership that will fight for you , but with Chris Patton and the amazing finance department, I was able to walk away with a 2013 Nissan Altima SV with 23k and warranty with a note under the amount expected to pay!! I can definitely say my loyalty will remain with this dealership and Chris Patton. I would definitely recommend Chris and this dealership to anyone!! Thank You !!

Nikki O.

9 de dic. de 2015

Harold McPeek did an exceptional job managing my new CTS lease. I've recommended Harold to all my family, friends & co-workers looking to purchase/lease a car. THANK YOU Harold for such a great memorable experience!!!

EricR

9 de dic. de 2015

When I walked into the dealership on Sat. I needed a specific car for my road trip 6 days later on Fri. I needed the 16' blk ESV premium, with a specific interior (kona bro), and upgraded rims. They didn't have that specific one on the lot. John reassured me, "you tell me what you want and I'm going to make it happen". I was never once in doubt that he could get me what I wanted, all the while treating me like I was his only client. His customer service was out of this world. By Tues. He had done a dealer trade from cross country and my car was ready to pick up just the way I wanted. I couldn't have been more pleased with the overall experience with John, and the finished product just blew my mind.

Mikep

7 de dic. de 2015

Harold McPeek and Karen Traverse went above and beyond to make my lease a great experience. I would recommend this dealer and these two to anyone.Thank you both!Mike P

Roy&Donna

1 de dic. de 2015

From the first internet contact to the in-person introduction, John Reed did an excellent job of handling the test drive through the whole buying process. Thanks John!

ray

27 de nov. de 2015

I love my new Versa Note! Roy Rivera came out of the showroom as my wife and I were just getting out of our car. I usually don't like sales people, but Roy was different. He went out of his way to show us all available options without being pushy . He even found me a car with more options than I thought I would be able to afford. We also were able to bring the car home on the same night. Selwyn Brown took care of the financing with a smile. He made signing all those papers a joyful experience.

schaefaj84

25 de nov. de 2015

I love driving my new Nissan Rogue. Thanks to John Reed who accommodated my schedule and stayed late to find me the vehicle that was perfect for me.

DanV

23 de nov. de 2015

Tyler Yarnel and Harold McPeek sprnt a lot of time helping to nail down the car and the deal. Good people to,work with! Would recommend them to anyone!

Kirk wiley

23 de nov. de 2015

After meeting Mike Jasper, general manager, at a golf outing, I told him my wife was looking to lease a new Cadillac and he invited us to Wyler Cadillac. Roy Rivera handled the process with the help of sales manager,Tyler Yarnell.The process was professional and pleasant. Everyone accommodated us to where my wife didn't even have to come back to the dealership for delivery. I was able to handle it all for her. Very convenient.We even sold them her old car at a fair price and received a check about a week later by mail for her trade in. The new SRX she leased was a courtesy car and had some slight damage on the rear bumper cover which they assured us they would repair at our convenience.The total experience was great and we would recommend Wyler Cadillac to anyone looking to buy or lease a new or used car.

hotbean11

23 de nov. de 2015

Jesse Wagner was wonderful! He walked in the door and acknowledged me after I had stood in showroom for 15 minutes. I told him what I wanted, he showed me around, and took me to the vehicle I wanted. I test drove, and bought the new vehicle. His supervisor, on the other hand refused to drop the price that Jesse suggested for me, and did not give me a fair deal on my trade in. He also tried to talk me into taking on a huge monthly car payment,when I refused, I said cash or no deal, he argued with me. It took forever to get paper work done, and I was late for work. I still do not have a title or registration for the vehicle, and had to go back 2 days later and spend another day for the vehicle to be poly sealed, ect. I also got into purchasing a limitedservice/repair agreement for over a thousand dollars, a check that has not even been deposited. I have left a message. I have saw commercials on black Friday deals from this dealer, which should have been applied to me. Over all I had a positive experience with Jessie, meeting the service tech, and others.Kimberly Williams

robchewski

22 de nov. de 2015

I recently purchased a used Cadillac SRX at Jeff Wyler Cadillac in Fairfield OH and was absolutely blown away by the experience. I was thankful that salesman Harold McPeek answered the phone when I inquired about the vehicle I saw advertised over the internet. Harold demonstrated the following qualities during my visit:Honesty - Harold was truthful in all of his dealings with us which was refreshing.Respect - Harold treated us as a serious buyer right from the start. We treated like we mattered.Preparedness - Harold did not waste our time. He had the vehicle ready for a test drive upon arrival.Knowledgeable - Harold knew everything about the vehicle and answered all of our questions.Dedication - I had to return to the dealership the next day (Sunday) to drop off some items that belonged with the vehicle I traded in but forgot to bring with me. Harold said I could leave the items with the used car department because it was his day off. However, Harold the dedicated professional wanted us to have what he would describe as the Cadillac experience. Harold decided to come in on his day off and provide me with a more thorough overview of the vehicle and its features. Wow! Harold is an asset to this dealership.I also want to mention Tyler Yarnell - the Cadillac Sales Manager as well as the gentleman who completed our financial paperwork. They made us feel like a valued customer. They all helped to make this the best auto buying experience I have ever had.Phillip Robchewski

Mel T

22 de nov. de 2015

I was impressed with Andrei Golod he worked his magic on me after I had waited 40 min on another salesman who was not there.

Susan N.

19 de nov. de 2015

What started out to be a horrible day, ended with a beautiful new SRX! I was on my way to Hamilton, OH from Indianapolis to see my brother in the hospital. On the way there, the ABS service light came on my 2011 SRX, I was familiar with the Jeff Wyler dealerships, so I stopped to drop the car off for service. Roderic in service was exceptional, handled getting a loaner and stayed late so I could pick up the car after hours. While I was waiting, I spoke with Dustin about an SRX in Majestic Plum. We had been looking in NY and Indy for months and had not been able to see one in person. I was very specific about the options and price and he was able to find one for me! Dustin was not available when I went to pick up the car so I worked with Harold and Selwyn. Harold was so helpful and informative and helped me get the car settings and everything all set up before we left. He was a joy to work with and you can tell he loves what he does. I wish I could bottle his enthusiasm. Selwyn was very organized and made it painless to sign all the paperwork. It was so worth the 2 hour drive. I love my Cadillac and would not hesitate to recommend Jeff Wyler and this team!

Ernest S

18 de nov. de 2015

John was an excellent salesperson. He is very knowledgeable of Cadillac cars, and was thorough in showing me how to use all the equipped features. John is very pleasant to work with and I would recommend him to all my family and friends that are looking to buy a car. He is the perfect example of all the characteristics that a salesperson should have. This is my second car that I have bought from Jeff Wyler and confirmed why I am a repeat customer; his customer service is awesome!!!

Karla Romer

16 de nov. de 2015

John was excellent to deal with in the search for my new car! I love my new SRX and would recommend Jeff Wyler and John Reed to all my family/friends/colleagues!

mnofstl62

14 de nov. de 2015

Everyone that I had a chance to speak with was wonderful! Jon Bowles was my salesperson had was a pleasure to deal with. He seemed to know the product well hand explained everything thoroughly.

neokarny

12 de nov. de 2015

This was my and my husband's first time buying a new(er) car. John Reed was very friendly and helpful. We would definitely recommend this salesman/dealership to others.

kimmie

9 de nov. de 2015

John Redd was very professional and proficient in the operation of the 2015 Cadillac XTS. he worked diligently with Tyler Yarnell to get best deal possible. John was very attentive and patience with me, he took me around to all the different department and introduce me customer for life.

Lisa6177

7 de nov. de 2015

When me and my hubby stopped by today we had no idea that we would be buying a cts today. But John Reed showed us 3 cts cadies today. We were so confused but I asked him to give me he's opinion. He talked it through we us and we left with a beautiful 2016 cts 4. We are totally happy. I would recommend anyone to buy a car from John Reed. Thanks!

Ali2010

6 de nov. de 2015

Al Glover was awesome!!! I love my car and very happy with the customer service and experience at Jeff Wyler. Everyone go see Al. He will take care of you!!

photogirl8

6 de nov. de 2015

Harold was our salesperson and we had a great experience! Harold helped us find a car and got us a great deal! We went in on 10/30/15 and were there rather late but everyone was friendly and stayed with us til the end to go over everything with us. Harold was great and I will definitely be back when I'm ready to purchase my 3rd Murano! Thank you Harold!

paluga293

4 de nov. de 2015

Love the staff! My husband and I went in 10/31/2015 after visiting another dealership that we felt was not giving us a good deal. Harold McPeek was referred to us by a friend. We asked for Harold he took care of right away. He and Tyler worked diligently to get us the best deal. And we walked out with a 2016 Cadillac SRX. They were top notch. Wish we would have gone there first instead of wasting the time with the other dearlership.

Lisa

2 de nov. de 2015

My initial purchase experience at Jeff Wyler Kia in 2013 was a good one, however, I did choose this dealership because they promised a lifetime of free car washes with the purchase of a new car. A year later, a new Kia building was erected but the car wash was closed. After several inquiries (most of which were ignored by Wyler employees) regarding the car wash, I was recently told there were no plans of repairing/rebuilding the car wash. The representative that contacted me showed no concern for the fact that I was promised a "lifetime of free carwashes" but this promise was not made good. He assured me I could request a hand wash when/if my car was in in the shop, but that was all that could be offered. After my last car purchase from Jake Sweeney (from which I received a lifetime of free oil changes) this unfulfilled promise and lack of concern from Jeff Wyler has left a bad taste in my mouth. I want to share my experience with others so they are not so disappointed when bait-and-hook deals are not kept.Otherwise, my Kia is a dream. I would make this purchase again, just from another dealership.

Woestest

29 de oct. de 2015

We had a great experience overall. We found the vehicle we wanted, purchased it using the GM Family discount, and it was all very simple. Our sales and F&I team was terrific. Highly recommend!

Melissa

28 de oct. de 2015

We loved working with John on our first purchase of a Cadillac. In order to get the SRX package we wanted, he initiated getting a courtesy car out of the program to make it available to us. He was very knowledgeable and fun to work with. I also really appreciated it when he went over all the features of the car with me so I would know what everything was. I would definitely recommend John to others.

Kim2016

27 de oct. de 2015

I recently leased a 2016 Kia Forte and I am very pleased with the service I received. I met with Terence Gholston and I am very happy with everything he did for me. He paid off my trade in and I drove away in my new car with the payments being right where I wanted them to be. 5 stars to you my new friend.

Sjeanes

27 de oct. de 2015

I recently purchased a 2016 KIA Forte from Terrance Gholston and the experience was great. With me being a first-time buyer, I didn't really have a lot of experience with the process. Terrance was able to help me get a new car and offer information on how to get me on the right track credit wise. I appreciate m what Terrance has been able to do for me. He is the man!

NewCadillacOwner

27 de oct. de 2015

With all the information available on line today, I did not see the need to spend hours in a showroom. I decided to start my search via the internet. After scanning Wylers inventory, I found a 2015 Cadillac that I wanted additional information. I communicated with John Reed via email. I asked specific questions and unlike other dealerships, John answered my specific questions including pricing. Johns straight forward approach helped close the deal for me.

Neil

24 de oct. de 2015

John Reed is absolutely amazing as a salesperson. His treatment of the customer is one that many others should emulate. My husband has never enjoyed a car buying experience until October 22 2015 when he dealt with Mr. Reed. The car brand sells itself, Mr. Reed sold us Jeff Wyler Cadillac.

Clyde and Erica

22 de oct. de 2015

John Reed made my first Cadillac purchase wonderful. I went to one other dealership that day, but his customer service made the difference in making the purchase. John is very knowledgeable and was the only salesperson to greet us!!! Because of his excellent customer service we purchased our first Cadillac!! Thanks to John and his dedicated hard work we were able to drive away home happy!!! We love our new 2016 Escalade. Thank you John!!! Clyde and Erica

Courtneyc148

22 de oct. de 2015

When I came to Jeff Wyler for the first time, everyone was very friendly. John Reed was one of the first to come out and greet us and ask us if we needed help. Long story short, my sister got a car that day, thanks to John! I saw that day how helpful and caring he was with my sister. He promised her that she would drive off in a car that day and she did. I told John that I would be back! The following weekend me and my mother came back and he also promised the both of us that we would drive off in cars that day and we did!!! I've been to 4 other car dealerships before coming here and they all turned me down. Not John!!! He got the job done! If he can't do it, NOBODY can!!! I love my new car!!! (2016 Kia Forte) Thanks for everything, John!!!Best wishes,Courtney Crawford

AC476

21 de oct. de 2015

Jeff Wyler was the second dealership I visited in my search to buy my first new car, and it was my last. Chris was immediately different from the previous salesman--more personable and attentive to what I was looking for. Chris took the time to make sure I had the car with all of the features I wanted. I am thrilled with my new Nissan Sentra!

Sarah123

21 de oct. de 2015

My sales consultant, Terence Gholston created an awesome purchasing experience. He was very knowledgeable regarding my finance options and the type of vehicle that would be best not only for my now but for my future trad-in experience as well. The atmosphere anytime during your wait at Jeff Wyler is clean and comfortable. Terence was more concerned about setting me up for success then he was about making commission. I would definitely recommend Terence and Jeff Wyler for your car buying experience.

mwgoglobal

20 de oct. de 2015

Picked our first Cadillac last week from the good folks at Jeff Wyler Cadillac Fairfield. John, Selwyn and Tyler helped us push through a few bumps in the road that got us the exact vehicle we wanted. A 2016 SRX. We learned a lot in the process and these gentleman were patient with us and went out of their way to get us in the mean machine now parked in our garage. Thanks fellas!

Tiffany.p 2012

17 de oct. de 2015

I went to Jeff Wyler kia Fairfield and had the best experience! my salesman Mr.AL Glover was great pleasant he is all about pleasing his customers he took his time with me to work out what was best for me. He went above and beyond. Thank you Al i am very happy with my kia ex!! And the finance manager was great to. Thank you both for being kind and professional.

srx2016

15 de oct. de 2015

My husband and I had a great experience at Jeff Wyler Fairfield Cadillac/Nissan . We received prompt courteous service and was treated with great respect. John Reed was the salesman that greeted us when we arrived. He was very thorough and knowledgeable about the vehicles we were interested in possibly purchasing. He worked very hard to make sure that we got the vehicle that we would be pleased with, He showed us that he was not only about selling cars, but his main focus was customer service and satisfaction, We left with the vehicle of our choice and the memory of great service.

Barnesmw1

7 de oct. de 2015

Great service great staff salesmen there good people that will help you find the Cadillac your looking for one stop shop whether you stopping in for service or trying to buy new or lease go no further stop here at Jeff wyler Fairfield Cadillac

CRA5VD

3 de oct. de 2015

My experience at this dealership was fantastic! Reed made me feel like family and worked extremely hard to get me into something that fit my lifestyle and budget. I would only shop at Jeff Wyler now and recommend anyone here!

Tiffany Shanell

28 de sep. de 2015

I originally came into the dealership and bought the Kia Forte LX 2015. After a few months I honestly wasn't pleased with the car. I wanted something better overall. I went back to the dealer and met Terence Gholston. Terence was so full of energy and a very enthusiastic salesman. He made me feel comfortable and made sure he put me in a car I liked. I was not able to upgrade immediately however. After about a week Terence followed up with me and asked me to come into to help get me into a car I felt comfortable driving in. What I appreciated was he checked in with me and made sure I got what I wanted. He also took the time to break everything down for me so I understood what was going on. I walked away with a Kia Optima 2015 and had a great experience because of him! Thanks Terence!

jcombs1026

27 de sep. de 2015

brandi (my sales person) did a great job listening, providing information, and communicating. She was able to answer all questions and provide some info that she very easily could have withheld. she was willing to work with us both at the dealership and via phone/email. she did everything possible to get the job done. i would go back again

BigCat

27 de sep. de 2015

My wife and I enjoy cars. We enjoy the mental selection process that leads us choosing that new car purchase. Everything that is but the dealership. Yea we want the car but get us out of there asap. This was not the case with JEFF WYLER CADILLAC. Our salesman was terrific as were the other good folks we meet there. My wife and I would both recommend checking this place out if you shopping for a Cadillac.

carolyn

26 de sep. de 2015

Made me feel like someone inportant. Everyone friendly. And help me get the car I wanted kia.Ilove my new car I have been telling everyone about how friendly every one is there.

chelseakia

22 de sep. de 2015

I bought my first new car, a 2015 Kia Soul, from Brian Chamberlain. It was a great experience at Jeff Wyler and Brian was a wonderful salesman. He got me a good deal and has kept in contact with me since the purchase to make sure everything is remaining up to par. I would definitely recommend this dealership and especially would recommend Brian.

oleary2015

22 de sep. de 2015

I came in with my daughter to look around. Not only did Al cater to me with the car process but he was excellent with my daughter. So good in fact she wanted to take him to lunch! Al"s the man#

TK

21 de sep. de 2015

Had been looking for a used car for a few weeks for my son and he was on a limited budget. Finally visited the Route 4 dealerships in Fairfield. Not much of quality there to choose from However, Jeff Wyler Kia had the best selection from which to choose. We worked with Al Glover who was excellent to work with throughout. He allowed us plenty of time to test drive, knowledgeable about the car we selected, and prompt in returning calls, etc. Sealed the deal and son has a great car that he loves...under budget!

robert78

20 de sep. de 2015

I was so happy that Mr Elangot me finance,because I was so sure he could not,but he did and I am so gratefull he did that for me.Of all the cars I have brought he Is the best.I would recomen him to anyone.I am so thankfull for him.I love my new KIA.Robert Hill

eas0496

18 de sep. de 2015

I love Jeff Wyler KIA!!! Got my very first brand new 2015 KIA Optima and I absolutely love it!!! Thanks to everyone at KIA especially my sales guy AL GLOVER!!! he is a super great awesome salesman who listened to me and was so patient helping me get my brand new ride. Got a super deal, and was extremely please with all the help he gave me... Thank you all again, I love my new ride, if you read this review and you decide to go to Jeff Wyler KIA in Fairfield, OH 45014 ask for Al Glover and tell him Eric Stang II referred you :) Thanks

bandit1956

18 de sep. de 2015

My experience with JOHN REED WAS AHSOME, , HE IS SUCH A CARING MAN, AN ALSO GAVE ME ADVICE ON OTHER PERSONAL MATTERS , I LOVE TALKING TO HIM.I WASNT PUSHED INTO BUYING A NEW CAR LIKE ALOT OF OTHER SALEMAN DO, HE MAKE SURE EVERYTHING IS DONE RIGHT, HE TOOK ALOT OF TIME WITH ME THE DAY I BOUGHT MY CAR, AN I LIKE THAT, HE DIDNT RUSH ME,, , HE IS JUST SUCH A SWEET MAN, AN WOULD BUY A CAR FROM HIM ANYDAY, HE IS VERY TRUST WORTHY ,, THANK YOU SO MUCH JOHN REED,,,, DEBBIE MANN

MerCer1125

15 de sep. de 2015

This was my first experience leasing a vehicle with Jeff Wyler Cadillac Fairfield and Arif Samad, my sales representative. It was a Friday night and everyone was ready to go home, including myself however Arif and the team explained every detail which made my experience a pleasurable one. The car was spotless and beautiful upon departure and they didn't miss a detail.Everyone said make sure you schedule an hour with Harold, who happened to be on vacation when I was there. He's a whiz at customizing all the features to your specifications. If you haven't done that, it's worth the trip.Thank you to everyone for a terrific experience!!Cindy Riley

kplewis

15 de sep. de 2015

This is our second time purchasing a vehicle from Mr, Glover. It is always a pleasant experience working with him. He is very knowledgeable about what he's selling and we always feel as if we are in good hands when working with him. I recommend anyone looking to purchase a vehicle stop by Jeff Wyler and ask for Mr. AL Glover........he's simply the best!

Jackie1958

13 de sep. de 2015

Harold McPeek was very knowledgeable about the SRX and explained to me everything I needed to know about operating the vehicle, when I had questions he answered them and was very patient with me since I didn't have a clue on operating the SRX. I will definitely recommend my friends and family to come to Jeff Wyler and ask for Harold. He's the best in selling you a vehicle. I was looking to buy one but not at this time, Harold called and said they had one which was red that came in. I went to look, not buy but the service I received from Harold, I left with my 2014 red SRX Cadillac.

Maximalady

11 de sep. de 2015

I just purchased my second Maxima from Jeff Wyler Fairfield and Rick Brock was my sales person.Until three years ago, I had been a GM owner for over 30 years. I love the Nissan quality and looks as well as trade in value. There are many choices in the new 2016 Maxima and he helped me make the right one....the lease experience went like clockwork too...all papers waiting with no mistakes or hassle.Thanks Rick and to the whole team at Wyler Fairfield!

Cjf0280

10 de sep. de 2015

I have bought several vehicles from Jeff Wyler locations, this was my first time at this location. I bought a used car, tgey agreed to fix some things and detail car. I went to pick the vehicle up and the brake lights were out. This was an item to fix. The car smelled terrible and i found old crackers and chips in the vehicle. I will be shopping elsewhere from now on.I should have walked away from the deal during my ling wait waiting for the finance manager to finish talking about the Bengals.

zaidaincatcinci.rr.com

9 de sep. de 2015

I have been purchasing vehicles for many years and my purchase with Jeff Wyler was the best...from my Sales Representative, Jesse to the Sales and General Manager, I can't say enough good things. All of them were very genuine and went 110% to provide me with excellent service.

Kellermans

8 de sep. de 2015

My husband and I recently bought a Cadillac Escalade. Our salesman, John Reed, went above and beyond just selling us a car. He was very helpful in explaining all the features to our new car. He was patient and thorough. He made sure we were completely satisfied. I would highly recommend this dealership.

tim

31 de ago. de 2015

We started out at Jeff Wyler Nissan talking to Chris Bomar and after visiting several other Nissan dealers we came back to chris at jeff Wyler. chris managed to get us the exact vehicle we wanted.We are not easy customers we were very particular in what we wanted but chris did come through as he said he would. I would recommend this dealership and Chris to anyone

candice105

29 de ago. de 2015

I am a second time buyer from Cadillac and John from my day 1 experience of me getting my first oil change at Jeff Wyler Cadillac has always been engaging, helpful and consistient. John has kept in touch with me, updating me with special deals and promotions and assured me that he would put me in a car that I wanted and felt comfortable with in my budget. John is a great guy!! By the time I left Jeff Wyler with my new vehicle; John felt more like a family member than a salesperson. He was considerate of my time, gave me his undivided attention and kept me "in the know" along the way.I never felt uneasy or pressured with John, as his customer engagement makes the car buying process very easy. Im a customer for life!

MeleahOakley

27 de ago. de 2015

Al made my first Kia buying experience better than I expected! I initially started my search at another local dealer. However, after stopping by Jeff Wyler, I knew I didn't want to go anywhere else. Al made the entire process seem effortless. We feel the staff went above and beyond to make sure I was happy. Both Al and Selwyn even got through everything quickly so I could make my dinner meeting that night. Al wasn't just about selling us a car, his personality had us laughing the entire time! In fact, we were so impressed, that my boyfriend is now looking for a vehicle for himself with Al. We highly recommend Al and Jeff Wyler Fairfield to all of our friends and family. Thanks to Al and the entire staff for making buying a car a great experience!

One sweet car

21 de ago. de 2015

I am a return Cadillac customer. I purchased my 2nd Cadillac SRX from John Reed & couldn't be happier. I returned because of him & the excellent service department. This experience was seamless again! John knows his product inside & out. He answered all my questions professionally & promised I could return for him to answer more. Thanks again, John, the sales manager & the service department for keeping me with a Cadillac product.

Ames

20 de ago. de 2015

John made us feel comfortable and was very efficient and knowledgable. He stayed late but was patient with us. Selwyn did a great job guiding us through the signing process once we made our decision and closed any gaps. They were both very patient and kind. When the car was ready, John made sure we knew how to use all the accessories to insure our safety. :)

Linda

19 de ago. de 2015

I told Rick what I needed so he showed us the nissan rogue. He was so good. He showed us everything about the nissan. I love my nissan and so happy that I had Rick's help. He also told us to call him anytime that I needed help with my nissan.

dag

19 de ago. de 2015

Rick was the first sales person to call me after I inquired about the Juke. He was very pleasant and personable. He asked me to call him after I researched the car more. When I was ready, I drove to Jeff Wyle and met Rick in person. He was friendly and helpful. We drove cars that had different features and prices. He was very knowledgeable about the many features of the Juke. He answered any questions that I had and informed me of features that I didn't know that the car had. I feel that I got a fair trade-in price on my car and they worked closely with me on the monthly payment. We came to an amicable agreement, signed the paperwork and I drove off the lot in my new Juke! I would highly recommend this dealership and Rick.

Cindy'sBlack2015Sentra

17 de ago. de 2015

Gary is an awesome salesman ! He sold me a car last year at his previous dealership. I went there tofind he wasn't. So I searched his name to find him at Jeff Wyler Nissan. Great Salesman keep customers coming back. In fact I am bringing my Mother in this week to see him. She loves my car and wants one too ! Never thought I would lease ! Thank you Gary You are the Best !

bickster

16 de ago. de 2015

My dad and I went to Jeff Wyler to help me buy a car. John approached us and introduced himself. He took the time to show me around and to make sure I made the right choice knowing I was looking at new and used vehicles. He explained the differences and new my situation knowing I was going to college and money was tight. He worked with my dad and ended purchasing a new vehicle below my budget. He is a tremendous asset to Jeff Wyler, funny, supportive, friendly and understanding. He had a lot character and I want to personally thank you for the great service that you provided.Sincerely,Alexis

Barbara

15 de ago. de 2015

Elan Mousa was very freindly and helpful. I really liked after everything was signed and done, he took the time to bring the car to me then sit in it to explain all the new buttons and thier functions. Ig was that extra personal touch. Thank you. Oh I love the car! Still miss my old one too.

WhoDey

14 de ago. de 2015

From the very beginning when I arrived at the Dealership Gary Reed greeted me with a big smile and offered his assistance, I knew I was with the right person. Gary Reed didn't act like a salesman, he treated us like family.

Bill S

13 de ago. de 2015

Very pleased with the service I received from salesman Marcus.Listened to every word I said prior to my purchase. I comparedthree different Kia dealerships in the Metro Area..Very pleasedI sealed the deal with Marcus. Look him up at Jeff Wyler. Bill S.

Tyeshac21

13 de ago. de 2015

This location absolutely ROCKS!! The service is amazing and the dealership is beautiful! I felt very appreciated during my visits and the follow up they give after you've purchased your vehicle is exceptional!! Jeff Wyler will definitely take care of you if you are in search of a vehicle! Because of them, I am driving the car of my dreams! THANK YOU JEFF WYLER FAIRFIELD!

Altimasusan,July 2015

12 de ago. de 2015

Before I went to Jeff Wyler Nissan, I had been to several car dealers. I can count on one hand TWO dealerships that are WONDERFUL and Jeff Wyler is one of them. I came in looking for an Altima and that is what I left with. Jesse Wagner, my salesman was absolutely great. He was very professional.Rick Brock took care of me at the very end and explained the entire car and all the features. I really appreciated the time he took especially since he was dealing with senior citizens.

LLW2015

11 de ago. de 2015

I have owned many vehicles over the years and can honestly say this is the only time I did not dread going to a dealership. We have previously owned a Lincoln and are spoiled by the toys on a premium automobile. We visited Jeff Wyler Cadillac just to see what they had, test drove an SRX, but decided to wait until the 2016 Lincoln's came out. Once we decided we didn't want the new Lincoln, we went back to Jeff Wyler to visit the sales representative, who had spent a lot of time with us explaining the vehicle, and allowing us to take a long test drive. The vehicle I wanted was still on the lot, and the sales representative, John Reed was there to greet us. There was never any pressure to buy anything, but at the same time we walked away with a wealth of information. He was pleasant and professional and gave us his full attention when we expressed what we wanted to see when buying a vehicle. The sales manager seems to have a wonderful working relationship with John and both treated us a friends. Also the finance staff was professional and very proficient in the job. I would recommend Jeff Wyler to anyone looking for a new vehicle, and if looking for a Cadillac, visit the Fairfield location.

TODAY

10 de ago. de 2015

We enjoyed every minute of the Buyer Experience with John Parker and Harold; Harold was amazing on all the technology of our new SRX and very patient with us. I can't say enough about both John and Harold. What a Team!!! Thank you for making this process easy and enjoyable. 5 Star all the way; from the time we walked into the dealership and drove away in our new car. Thank You!!!It has been a pleasure!

Kathy's Kaddy

10 de ago. de 2015

John Reed made our visit in Fairfield a most pleasant and FUN experience!! He was very thorough and explained every detail, of which I will have to go back, as he requested me to do so, to have some more education on our new Cadillac that we purchased. Wow, things have changed, since we bought our last new car. Will take some time for us older folks to catch on, but John reassured us, in no time at all, we will be driving it like pros!

kjc1220

9 de ago. de 2015

The lease on my Nissan Rogue was almost up and it was time to begin looking for a new car. John Reed contacted me just at the right time to begin the search. Well my search is over and I have found a fun car to enjoy before I move into my retirement days. John listen carefully to my needs and wants and help me find just the right vehicle. John also understood my budget and help to achieve that goal. John is very personable and made the car buying experience less stressful and more of a fun time. If you are looking for a new car, please go to Jeff Wyler and ask for John Reed. Tell him I sent you. Oh by the way, John is a big Bengal fan, which made this experience fun for my husband as well.

katrinemarie

7 de ago. de 2015

We had been researching for a new car online and originally had come to Jeff Wyler Nissan for test driving only, but we quickly fell in love with a 2013 Nissan Juke Nismo, and Jon Bowles bowled us over with amazing customer service and passion for his job. It was clear he loved this car he was selling us, and now we love it too. He was very knowledgeable, went above and beyond to ensure we were happy and informed. Historically I've been seeing this dealership on my 2009 Nissan Altima coupe (which we still own) and the service bay customer service is quite well done. Great to discover the sales team is just as good. I'd recommend Jeff Wyler Nissan all over again, and I'm not sorry to hear that Jeff Wyler now owns Kings Nissan in Warren County too! Josh Wocher, the gentleman who helped us out with the financing was also very informative, quite entertaining, and ensured we were quite happy before departing with our Juke; we were doubly thrilled he managed to get us financing through a credit union. Thanks kindly everyone!

Heather B

4 de ago. de 2015

I just leased a 2016 Kia Sorento from Jeff Wyler Kia in Fairfield. I had never leased a car before, but the thought of having a new car without paying a huge amount each month seemed like a no brainer for me (especially since I was trading in my used cars every 2-3 years.) It was recommended to me that I go to Jeff Wyler Kia in Fairfield and specifically request Elan Mousa, which is what I did and I was not disappointed. I was looking for a 2016 Sorento with leather seats and third row seating. Of course, these were upgrades from the basic model, and were a lot more costly. I had two cars that I was interested in viewing and had the vin numbers. It turned out that both cars were being used as loaner cars for Kia customers. They were still for sale, at a cheaper price due to having a few more miles, but they were not currently on the lot for me to see. Elan spoke with his manager, and they decided to show me a car that was a little more expensive, but included the upgrades I was requesting, and they promised to match the price of the cars that I initially came to see. I instantly fell in love with the car, and knew I had to have it. I also had a payment in my head that I was not willing to budge on. I was blown away by the deal they were able to work out on my behalf to ensure I had the car I wanted for the price I wanted. This has been the best customer service experience I have ever had, hands down. Elan treated me like I was family, and went above and beyond to make sure I was completely satisfied. Elan was extremely patient, flexible, and knowledgeable. It was late by the time I left the dealership, and he even instructed me to come back the following day to show me all of the features my car had. It was a wonderful experience, and I would highly recommend anyone that is interested in buying a new or used car, or even leasing to go visit Elan at the Jeff Wyler dealership. 5 stars from me!

Doris A.

1 de ago. de 2015

John Reed was a joy to work with! I walked in with skepticism and a lot of questions about the whole car purchasing process. John was very patient; he addressed and answered all the questions I had. He walked me through the process step-by-step. From the my very first interaction with him through signing the documents..John ensured I was abreast with what was going on and next steps. Not once did I feel pressured to make a decision I was not sure about!! He listened and worked hard to get me what I was looking for!! His friendliness and professionalism is a bonus!!

Caddy Diva

31 de jul. de 2015

My experience with Salesman Al Glover easy, pleasant, no pressure.Very helpful finding me the right car.Hard working!Satisfied customer! Al at Wyler Fairfield

Charbrand

31 de jul. de 2015

Went in with my wife looking to purchase our first new car. Ended up walking away with a brand new Nissan Juke. Couldn't be happier with the ease of the purchase and the help from John and Chris to make everything go smooth. Very knowledgable staff. Will look there first for my next car.

Hollins513

31 de jul. de 2015

John reed was the most amazing salesman!! He is super friendly and very helpful!! I would recommend him to everyone. He will work with you and get you what you want!!!!

Askinm

30 de jul. de 2015

The staff was knowleable and eager to sell me s car. They easily best s previous offer I had on the same car at a the Kia dealership and offered to buy my previous car site unseen.

Kim H

29 de jul. de 2015

This is my 4th Kia purchase from Jeff Wyler Fairfield. It was a little sooner than I had hoped for thanks to a distracted driver who totaled my 2014 Kia Soul. The guys took great care of me and got me in my new 2015 Kia Soul the same day. That took a lot of the sting out of losing my car.

tomsjm

27 de jul. de 2015

I visited Jeff Wyler in Fairfield to test drive a used Chrysler 200c. I had no plans of purchasing a vehicle, as I was still shopping around to find something I liked and could afford. Joe Harrison was the salesman that helped me out. Joe had me drive multiple vehicles, the original Chrysler, and then a Kia Forte. I didn't like either because they were too small and I wanted a larger sedan, but I was afraid I couldn't afford the payments on an Optima. Joe asked for help from Ron, the Sales Manager, who worked with me to get an Optima I liked at a price and payment I was comfortable with. Joe literally ran laps around their parking lot to find the car for me to drive. I ended up coming home with a brand new Kia Optima the same night and I am very pleased with the car, as well as the level of care and attention I received from the team at Jeff Wyler.

BigAd

26 de jul. de 2015

I have purchased cars from various dealerships in the area. Dustin was one of the best, if not the best, salesman that I have dealt with. He was very attentive and patient. He advised us and answered our questions without playing any games. Dustin even offered to help us and acknowledged us after the sale was complete. Thank you, Dustin.

DeeandTee1234

23 de jul. de 2015

Thank you so much for your great service! Helal Mousa was a perfect fit for my wife and I. He was patient, determine and a great salesman. We walked away in a brand new car! He made sure our needs were met! We were very pleased with his service, knowledge and expertise! Hats off to Elan you are the real MVP!

jobydog123

22 de jul. de 2015

Our salesman (Al Glover) met all of our needs. He kept his word on everything he told us he would do for us and got us the car we wanted at a fair price. We didn't feel pressured or misled. Al was very honest and knowledgeable about the Kia Optama that we bought. It is a nice feeling not being stressed about our purchase in any way. We love our Kia. Thanks AL!

Erin868

20 de jul. de 2015

I have known and worked with many car salesmen. James Campbell will listen to your needs, wants and goals. Everyone has a unique story and James will fit right into yours. He becomes part of the conversation, the thinking process, assisting with the pros and the cons. He knows when to give you space on your decision but is very attentive as well. James Campbell is a man with brilliant ideas and is very personable. The entire staff is awesome. The process was quick and easy. The inventory is great. I couldn't be happier with the deal we got.

Whitty24

18 de jul. de 2015

THANK YOU JOHN, SO MUCH, for your courtesy, knowledge, expertise and patience in finding us a car. What a great salesman! We would recommend Jeff Wyler Fairfield to anyone. Whitney & Sharon.

fessathome

16 de jul. de 2015

I was really pleased with the whole experience at this dealership, from Harold to Mr. Brown in finance. John was also very helpful I think he is a manager. Harold made the difference for me, I wasn't really thinking I would buy that day just look. Harold's personality made me feel comfortable so I decision to ask some questions. His knowledge of the vehicle convence me that now was the right time to buy. I hadn't even clean out my car still carrying gifts from my daughters baby shower from the prior weekend. While I was with Mr. Brown Harold moved or had those gifts moved into my new vehicle. He even provide me with a bag to get items out of the passenger area. I'm taking my daughter out for a car this weekend, I hope we have the same type experience I had last weekend.

my KIA experience

14 de jul. de 2015

Al Glover was a very good and overall respectful salesperson to work with. I recommend Al Glover to everyone I know who is shopping for a new car. Jeff Wyler Fairfield have Gem of a salesman. Thank you so much Al for your help your patience and friendly disposition.

Cynthia

12 de jul. de 2015

As a single woman I always dread the car buying experience. Chris Patton was my salesman, he treated me with respect, professionalism & positive buying experience.

mwhipple2002

10 de jul. de 2015

This is basically number 5 on car's we have purchased from this Dealership. I would not buy a car from another person for as long as I am buying cars.. John Reed is AMAZING!!!!! We purchased our first automobile from him in February of 14, second in March of 15, third in May of 15, and well the final two yesterday... I went in just to see about a possible refinance and well ended up with a new car!! So very pleased with my entire experience with this salesman and this dealership. I would recommend any one to go and visit John if you are in need of a car...Thanks John!!! Whipple/Muelhbauer Family

Cookie

10 de jul. de 2015

Chris Bomar made me feel as if my concerns and wants were more important than just selling me a vehicle to make his commission. He always expressed that he wanted me to be sure about my purchase and happy.

Frazier311

10 de jul. de 2015

Mr. Rod Hendrix, Your Expertise in the service of my vehicle is simple Outstanding - I appreciate your time and patience upon working with me. Thank You..:)

teejackson1

9 de jul. de 2015

Joe Harrison was my sales person he was very nice. He really did a great job working to get me a car,Im very happy i had tried a few other places and i couldnt get a car .But Joe Harrison And Jeff Wyler made it happen . I want people to know that this dealership, And there sales people and support people really cares for people. They will make sure you get a car are what you want.

Srinu Donthu

7 de jul. de 2015

This was our first experience in leasing a new car. Al Glover spent good time listening to us and spoke to sales manager several times to find a new car within our monthly budget. All went well but disappointed a little bit at the end as we were not informed about disposition fee while returning the car at the end of lease. We accepted it as it is normal everywhere. Very good experience over all.

3kiaowners

3 de jul. de 2015

We have bought 3 cars from Blake here and highly recommend him. He has listened to what we've wanted and doesn't play games. He doesn't waste our time either and we feel confident doing business with him.

MsTerriBL

29 de jun. de 2015

This is my family's third car purchase from Chris Patton and Jeff Wyler. He never disappoints. Will return again for future car purchases. Excellent service from Chris everytime. Trusted partner and dealership.

Shawn

24 de jun. de 2015

I have probably purchased nearly 25 vehicles in my lifetime. The purchase of my Nissan Frontier was exceptional from James Campbell at Jeff Wyler Nissan. James and the dealership literally went the extra mile to put me in my standard transmission, no frills pick up. They traded for it and brought it back to Cincinnati from Little Rock, Arkansas. Compared to my previous purchases, James by far surpassed all other sales people of which I have dealt. His attention to detail and his communication skills are superb. For me to even make an effort to write a positive review about buying a vehicle is highly unlikely. In my past I have had my car keys thrown at me by a salesman. James,on the other hand, lived up to his prediction at the first visit. That was, that he would sell me a pickup

Leila and Ray

24 de jun. de 2015

John showed my wife and I enthusiasm, energy and patience in finding the SUV that we really wanted. Thanks for helping us buy our first Cadillac. Leila and Ray

Shauna

23 de jun. de 2015

I have now purchased 2 cars from Wylet Kia in Fairfield. I would recommend them to anyone looking for a new car. I would like to thank Elan Mousa , my salesman, for his knowledgable and kind service and professional approach.Great job everyone!Shauna

Emily

23 de jun. de 2015

John was very helpful with finding me a new SUV! I told him what I could afford and he delivered! You can tell he loves his job and does it well!

Ms. G

23 de jun. de 2015

Christopher Patton is an excellent salesman, I had my first positive experience with Chris in 2011. I wasso happy to know that he was back a Jeff Wyler Nissan. I purchased a 2015 Rogue he explain what was going on ever step of the way . Chris is a person that truley cares about his customer. My experience was so positive that I will be in on Wednesday to purchase another 2015. Everyone that Iworked with was awsome and helped to make this expereience outstanding. Gloria

Hutch

22 de jun. de 2015

WE bought our Cadillac at Jeff Wyler Fairfield...everyone was so nice and professional...John Reed helped us go over the many features of the car which was very helpful......we had a team of people helping us with the finance part of the deal as well...We would like to recommend this dealership.Roy and Helen

jawme

18 de jun. de 2015

I wont ever return to this dealership,due to not having esclade 2015 ready for sale and purchase,all dealer equipment installed and truck in working order. Came in for service and got the run around. Our of state buyer and have to go back home with my Esclade not fix like promised...

Maximus

17 de jun. de 2015

I recently purchased a 2012 Nissan Maxima SV from this dealership and the salesman I worked with was phenomenal. Jesse Wagner was extremely supportive and helpful. He practically broke his back and wore out his shoes to get me the car I was so interested in. Initially, I went there looking for a 3.5 S Altima but that particular vehicle was at another dealership. Jesse did offer to take me to the vehicle fora test drive, but I declined because I was to lazy to go. I was determined to find something on the lot that day. Prior to me purchasing my Maxima, I test drove a 2015 Nissan Altima SV and that is a very nice car as well. Jesse did the best he could to get me in that car, but I wanted to think it over. Fast forward a week later and I was back and received even better service than my first visit. I would definitely recommend this dealership to a friend or family member, and personally I'd send them to Jesse. I did speak with Aaron Frisk via email about scheduling an appointment for the Altima I mentioned previously, but I dealt with Jesse Wagner face to face on both visits. I also got the pleasure to work with Selwyn Brown regarding financing and he was very approachable, and eager to help just like Jesse. I got a great car I've always wanted for a great price I can afford as well.

jamesw50

16 de jun. de 2015

Buying my vehicle from Jon was one of the best experiences I have ever had. He really cares about the people he is helping and he makes buying a car fun!!!! Jon did everything in his power to get me in my 2015 frontier and I recommend everyone GOYA and pay him a visit!!!

Hwimmers44

16 de jun. de 2015

Gary paid close attention to exactly what I was looking for in my next car. He researched what was available and when I came in to see him, I had several options to chose from. He was right by my side the whole time. If you want excellent customer service, Gary is the guy you want!

jawme

10 de jun. de 2015

as far as the sales side John Reed is the man when it comes to taken care of the customer. Customer experience is everything. This man and the entire staff went out of there way to make my purchase a breeze. I will diffently buy from him again. Fair on trade in and new truck purchase. Valuable asset should try to hold on to this man for your business. Thanks for everything on my purchase...??

Fedup2012

10 de jun. de 2015

Don't Buy here. No one at this dealership cares. They'll say what they think you want t9 hear...then recant. Must have bad memories

Kia owners

9 de jun. de 2015

This is our 2nd Kia purchase with the help from Elan Mousa. He is a very honest and trustworthysalesman. He was extremely helpful and made us feel very comfortable during the process of our purchases. Gary Hambrick made the loan process quick and easy! Everyone made us feelwelcome there!

Bobburnett64

9 de jun. de 2015

This was one of my best experiences in the purchase of a new vehicle, I had several conversations with Jon Bowles of the internet team. I told him what I was looking for and when I got to the dealership he had a car waiting for me to look at. Bought the car, a 2015. Nissan Sentra.Everyone I had contact with at the dealership was very nice and helpful. I would highly recommend Jon and the Wyler dealership.

DawnielleS

8 de jun. de 2015

Everyone at Jeff Wyler in Fairfield, OH. were very nice and helpful, but one person stands out Mr. John Reed I would say he's so nice he drop what he was doing to help me get a great SUV and a get deal.So if your in need of a good car go to Jeff Wyler in farifield and ask for John Reed.

dbauer

5 de jun. de 2015

The Kia Service & Parts team were on top of their game during this repair visit, I will not hesitate recommending this dealership to family and friends, Good Job!

tootsie

4 de jun. de 2015

Very informative about the car and service. Not pushy at all.. showed me just what I wanted to see. My car will be delivered tomorrow......Thank you Mr. John Reed

Shonk

3 de jun. de 2015

My first time purchasing a car from a dealer was at Jeff Wyler. I am a college student so getting the most car for my money was very important to me. David helped find a car that helped my needs. While Kurt helped negotiate a fair affordable payment plan. Selwyn was very patient and kind while we went over the paperwork for the car even with the dealership being closed for several hours. I would recommend anyone to use jeff wyler fairfeild Cadillac kia Nissan.

jenfields

1 de jun. de 2015

I recently purchased a Kia Suv from Jared Wolcher and was very happy with my experience. Jared was able to help me find the SUV I wanted and get me the payments I wanted. I will definitely refer my friends and family to him.

SJnFJ

31 de may. de 2015

During our quest for new car, we visited multiple dealers. Jeff Wyler Fairfield Cadillac Kia Nissan provided us good guidance and options that meets our need. Their staff provided honest information about Nissan cars and their competitors cars from Toyota and Mazda. We test drove Toyota and Mazda cars from other dealers. But we found Nissan car to meed our need and offer best value of our money. Staff was courteous, cooperative and friendly. We are happy with our deal and will recommend our friends.

gpool27

31 de may. de 2015

Mr. Reed takes excellent care of his customers. Very professional and knowledgeable about all the latest technology offered by Cadillac. If you want a new car, he's your guy. Mrs. Pool

Trooper2318

26 de may. de 2015

Harold and John did a great job helping me figure out which car I should buy. They then explained the car itself and got me going. Great job!

Cadillac 1065

26 de may. de 2015

I would highly recommend this dealership for leasing a car. The attention to detail was greatly appreciated. I was there due to my Honda lease was soon to expire. I loved my Honda accord, but Mike suggested trying out a Cadillac ATS. Next thing I know I am on a test drive. The drive was long enough to really get a feel for the car. John even took the time to let my husband drive the car. It helped that I really wanted an AWD smaller car, and that is the one I drove. They worked with me on getting a lease that fit my allotted budget and gave me all the time in the world to make my decision. Once the decision was made the paperwork was completed, instructions on the car given, my On-Star set up and my sales agent gave me his card with not only his work number but his cell. Umber too. He wanted me to call anytime if I had questions. I really appreciated the gesture as the car had more technology than my other car.

Jlbjr513

19 de may. de 2015

Gary goes above and beyond to help you out. Ask the right questions to figure out what kind of vehicle you like very knowledgeable great guy to work with. Thank you Gary

dctolbert

18 de may. de 2015

Excellent Service! We knew the vehicle that we wanted so I gave the information to Harold. He located the vehicle giving us everything we wanted. I told him to have paperwork ready because we wouldn't have a lot of time to wait to pick up. When we arrived to get our vehicle, there were a few things to be done that couldn't be done without us like insurance, copy of id, etc. We were completely done within an hour.

Sunitha/Srinivas

18 de may. de 2015

I recently bought Nissan Rogue for my wife and I must say buying experience was really wonderful. Rick Brock took care of us very well and I feel he is one of the best sales representatives I have seen. He is very soft spoken and very helpful.

HappyRN

16 de may. de 2015

The staff took great care of me and I would recommend this dealership to anyone. Ask for Gary or James the two are a dynamic duo.

Simpsonscpa

14 de may. de 2015

I typically HATE shopping for a car. Salespeople tend to be overbearing and pushy. This couldn't be farther from the truth at Jeff Wyler Fairfield. Harold McPeek made this shopping experience extremely pleasant for me. He took the time to help me to find a car I could afford, but it was even more important to him to help me find one I could LOVE as well. I would highly recommend visiting Harold McPeek at Jeff Wyler Fairfield. You won't be disappointed!

Orlando Smith

14 de may. de 2015

From the time that walked in the staff was sharp and professional . The staff was confident that I would leave happy and it showed in their work porformance.

keystone

11 de may. de 2015

My wife and I had been contemplating purchasing a new vehicle. We had looked a several makes and models and came down to the final two. We decided to look at the cars first hand and went to Jeff Wyler Nissan dealership. Upon arrival, we were met by James Campbell. He was very professional and knowledgeable with the vehicle. After talking to James, we did not have to go the other dealership. Needless to say, we have a 2015 Nissan Sentra in our driveway thanks to James. We will recommend James to our family and friends.

mjbanks2015

11 de may. de 2015

Are sales man was Blake Brewer he was very nice and helpful in placing us in are new car we are very pleased with it.

Amberk0486

10 de may. de 2015

My fiance and I just purchased a car and loved everything about our experience. Our salesman, Jesse Wagner, was patient, knowledgable, and communicated extremely well with us. We have had our vehicle for about a week now and we feel like we have built a relationship with Jeff Wyler. Thanks for making this such an easy and welcoming experience

msoul4u

4 de may. de 2015

Al I am impressed with your superior customer services. You made me feel at ease throughout the entire process deciding and then finally purchasing my new car. Unforgettable kindness, thanks and such a pleasure working with you Mr. Al!!!

warren 123

1 de may. de 2015

jon bowles went out of his way to show me all that i needed to know about this nissan altima.there"s so much to know about them and jon took the time to show me everything i needed to know about this car,i/m still learning things on it .again ,thanks jon for going the extra mile and courtousy of your salesman ship ......ty warren smith

Stacia

30 de abr. de 2015

Thanks for all your help. It was a pleasure speaking with you, all the information you provided was a great help. Will definitely be a repeat customer.

miles59

30 de abr. de 2015

My experience at Jeff Wyler was GREAT!!! I had Jesse Wagner as a salesperson and I could not have asked for a better experience. I highly recommend Jeff Wyler!!! D. Miles

Glenandlisa tipton

28 de abr. de 2015

Mr Reed made our purchase a very pleasant experience. He was very helpful and educated in his field. He kept us up to date on the entire process from start to finish. He also took the time to educate us on many features of the new nissan Moreno that we bought. We have purchased new vehicles before and have never been treated this nice. THANK YOU MR REED!!!!

Emily333

28 de abr. de 2015

I took my father to Jeff Wyler so he could get a brand new car. I cannot remember the first gentleman's name that took us for the test drive while Chris finished with his customer, but he was extremely polite and professional to all of us and deserves to be recognized. Chris also was very polite and professional. He honestly treated us like family. Whatever my dad's wishes were, he made it happen. He did not push, try to persuade, or leave out any details. He gave his word to my dad on several topics and kept his word on all of them. That means a lot to my dad and myself. I would HIGHLY recommend Jeff Wyler not just because of their great deals, but also because of their true care and hospitality they have for their customers. I plan on buying a new car myself in a few years and I will not buy it anywhere else but Jeff Wyler's. The Eastgate location is much closer for me, but because of how wonderful Chris Patton and the rest of Fairfield's staff were, I will be glad to drive those extra miles to show my appreciation for them and so I know that I will have a 100% Customer Service Satisfaction guarantee.

natashalear

28 de abr. de 2015

I had to pleasure to work with Mr. Gary Reed. He was very helpful and worked hard to sell me a brand new car. He was patient and took the time to make sure I was comfortable and knowledgeable about the new 2015 Nissan. I will definitely recommend his services to anyone who is interested in purchasing a car. I was so proud to be the first person he sold a car too!!!!!! Mr. Reed did a fantastic job. Jeff Wyler definitely have an asset to their team!!! Way to go!!!!

First Cadillac

28 de abr. de 2015

It was nearing the time to turn in my work vehicle which meant I had the dreaded task of purchasing a car. John Reed totally changed my mind about that experience. He is truly a sales consultant and not just a car salesman! Mr. Reed spent as much time as I needed to look at cars and SUVs. He also answered the many questions I had about leasing vs purchasing. Mr. Reed answered the many, many questions my husband posed to him without hesitation...it was all part of the job. I leased an SRX and am so pleased. When we returned for our 'tutorial' on all the functions and accessories, again Mr. Reed was the ultimate sales consultant. I've never been more pleased going through this process. Two years from now, we'll be Mr. Reed's return customers!!Thank you!

Betty...black Cadillac.

22 de abr. de 2015

This is the second car I have leased from Jeff Wyler Cadillac. Both times I dealt with Mr. John Reed. He made both purchases a very good experience. It was a pleasure to work with a car salesman like John Reed. I would highly recommend him if you are thinking about buying or leasing a car.

Mz Juke

20 de abr. de 2015

This is the second Vehicle I have purchased from this dealership. The 1st vehicle was November 2010 when the Nissan Juke hit the scene. I loved the vehicle so much that I just purchase a brand new 2015 fully loaded Nissan Juke just a week ago. I purchase both Vehicles from Chris Patton, because of his commitment to help me purchase the vehicle of my chose rather than just try to sell me a car. I cant forget Selwyn Brown who process the paper work, so that I was able to roll out of the dealer in both of my Brand new cars in 2010 and 2015.

Connies

20 de abr. de 2015

John took the time to help us and to find just the car I wanted. He was very helpful and showed me in great detail on how to operate the new technology. He also followed up the next day to see if we needed anything!

Kia Fab

19 de abr. de 2015

I had a great experience in turning in my 2012 leased Kia. Dustin Lema listened to my shopping listof color of car and all the extras in considering a new leased 2015 Kia. I am very happy tosay that in a matter of days I drove away completely satisfied with my lease experience. Dustin was professional, very friendly and truly helpful.

Golfing Gal

15 de abr. de 2015

John spent an unbelievable amount of time teaching me about all the "bells and whistles" my new car had to offer! He even helped me set all the different settings before I even left the show room!

Shannon O'Shea

14 de abr. de 2015

My husband and I were in the market for new cars. Our salesman, Dustin Lema, was great! Worked with us to make sure we got what we wanted. We both ended up with new cars. From this day forward, I will be referring EVERYONE to Jeff Wyler in Fairfield and my boy, Dustin! Thx Dustin, I have already started referring u to all my Facebook friends and family!

Harris1

8 de abr. de 2015

Jon Bowles went above and beyond to get us into the vehicle we wanted at an affordable price! Jeff Wyler made it happen! Jon took time to make us comfortable in our buying experience and worked out any kinks.

kia

7 de abr. de 2015

Al Glover was a very warm, friendly, knowledgable and extremely helpful sales associate. He answered tons of questions, offered information that was helpful, and gave us room to breathe/mull over our options. I will definitely seek him out for my next lease or purchase.

shel15

6 de abr. de 2015

Chris Bomar was excellent salesman,he was very knowledgeable and friendly. I was nervous about buying my first new car and the whole process and Chris treated me like a friend would and made me feel comfortable. The whole process took longer then I thought it would but Chris was awesome . Overall it was a great day Thanks again Chris !!

Maddy49

1 de abr. de 2015

I just recently purchased a 2015 Kia Optima with Jeff Wyler in Fairfield. Jesse my salesman and he took great care of me and was a fantastic salesman. Very patient with me and trust me... I tested his patience, but never did he waiver in his professionalism and attitude.Thank you Jeff Wyler, Jesse and all the staff who were involved in this purchase. I appreciate everything you did for me.Also, thanks for hooking me up with Matt at All State - more savings on my insurance as well.I LOVE my new car and so excited about this purchase. It is beautiful and fun to drive.Madelyn

Kennygollahon

31 de mar. de 2015

Our sale dan john Reid was very knowledgeable and thorough when we bought our first car so we have came back for the second car. The service was outstanding and I would recommend this dealership to everyone. Great job and great buying experience.

cliff

28 de mar. de 2015

dustin lema was a pleasure to work with. great guy very knowledgably. he was up on all the in and out Cadillac. I felt like I knew his family and he knew mind at the end of the deal.

DAR R

26 de mar. de 2015

our original salesperson John Reed was horrible. He was rude, unprofessional and pompous to say the very least! We eventually connected with Marius Moneta who was just outstanding! Because John Reed was sooooooooooooo rude and nasty the manager Ron Goderwis was brought into the picture. He was just awesome too! They turned a very ugly start into a great ending. My husband loves his new 2015 Nissan Altima. Thanks so much for all your help and patience.

Irina

24 de mar. de 2015

Very happy to have Nissan Rogue! Thanks to Jon, he is a very professional and very friendlly salesman. The process of purchasing the car was pleasant and thorough. Very nice staff members, explanations of everything and all good wishes to us. Thank you, we wish you all the best!

Derek

18 de mar. de 2015

John is a great guy, very easy to deal with and the whole process very easy! Got the car I had been looking for. Thanks John!

sackenjr513

16 de mar. de 2015

Ended up chosing the optima ex and it fits us perfect. I think if i was to buy a car for keeps it would have been the altima, but the optima really fit our needs and surpassed our expectations. Rick was very informative and gave us all of our options up front, and made sure we knew what every step the dealer was taking along the way. Thanks guys, and well be back to see Rick for sure.

moshiu76

14 de mar. de 2015

DOC, is a wonderful man and a wonderful listener. He heard what my dreams are in the new car and made them happen. When I told him I need a tow he looked at me (like what), but when I told him I have two teenagers and love camping. He agreed I need a tow. The whole staff at Nissan is helper and kind. Thank you all!!!

Rockelle 7

13 de mar. de 2015

Elan Mousa was very professional very honest very polite recommend him to anybody.thank you very much for find job.I will definitely go to jeff Wyler KIA for my next car only salesman I would use is Elan Mouse.

New Yorker

13 de mar. de 2015

Harold and John were absolutely the best salesmen to work with as I purchased a new Cadillac ELR. Harold was totally knowledgeable about every aspect of the car. They both made just the right deal - right price to make this car work for me. It was a totally awesome experience.

jrbrenda

11 de mar. de 2015

We went in just to look and compare the Nissan, Altima with a Buick we were thinking of leasing. Our salesman, John Reed couldn't have been more helpful. He took the time and effort to find the style and color of vehicle we where interested in, John and Ron worked on a fantastic trade in and down payment package. (which seal the deal) Total Satisfaction. He really made our experience great and we are very happy with the service that we received from him. Thank you!

jessewhipple96

10 de mar. de 2015

John was an excellent sales man. worked with our price range and time limit. He was very awesome. Got our payment down to an acceptable range. It was awesome.

lou

8 de mar. de 2015

Total Satisfaction, James Campbell, and Josh are the best salesman there is. they work with me until I reach the satisfaction and requirements that I was looking for in purchasing my truck. They answered all my questions, and paid special attention to my needs. overall this was a positive experience with James and Josh and very happy with the out come of buying my truck.

CarlaB

5 de mar. de 2015

My entire experience with Jeff Wyler and my salesman John Reed has been exceptional! From the original sale, to the routine service, and beyond has been a very positive experience! I would recommend this dealership to anyone looking to purchase a car and to feel part of a "family" at the same time! Thank you!

donna

5 de mar. de 2015

they sent me an email to receive a 25.00 gift card for a test drive. I test drove their car an almost bought it(so glad I didn't)because if they can't honor a special promo I don't think they can handle any other problem that may arise. called them 3 times I was told it was in the mail allow 3-6 wks. well it has been 3 months and nothing.when I spoke with Ron the manager he got a little rude,hey if your not going to honor your promos then don't have them.If you really want to buy a kia I would suggest going to a different dealer if you want quality and friendly service.

nishalanae

4 de mar. de 2015

The entire experience was surrounded by what preferences, likes and dislikes. Rather than other dealerships, Jeff Weyler actually wanted me to have a vehicle that I could still 10+ years from now. They worked with me and such a low credit score I was able to purchase more than just an "okay" car. I would recommend this dealership to everyone I know.

EC

2 de mar. de 2015

Total Satisfaction! We love Chris Patton....great Salesman. We felt the care and attention to our needs and concerns immediately. All of our questions were answered and it was a wonderful Auto purchasing experience. I will recommend that all my friends and family see Chris Patton when on their quest for a new vehicle purchase. Thanks Chris!!!! Edie and Jack

darinnewcomer

1 de mar. de 2015

Harold McPeek did a great job helping me pick out my new Altima. Harold took the time to introduce me to everyone in the dealership and made me feel very comfortable with my purchase.

Tamijah

27 de feb. de 2015

WHERE SHALL I BEGIN? JOHN CAME HIGHLY RECOMMENDED BY MY MOTHER WHO PURCHASED A CADILLAC FROM HIM. SHE ASSURED ME THAT JOHN WOULD GET ME INTO THE CAR I WANTED. ONCE WE ARRIVED AND I WAS INTRODUCED TO HIM, I FELT VERY CONFIDENT THAT HE WOULD! JOHN IS VERY PERSONABLE, AND IT IS OBVIOUS THAT HIS COWORKERS ARE CRAZY ABOUT HIM ALSO. BY THE TIME I LEFT, I FELT THAT I NOT ONLY GAINED A BRAND NEW KIA OPTIMA EX....LOADED...THE CAR OF MY DREAMS, BUT I FEEL LIKE I GAINED A NEW FAMILY MEMBER! HE WAS SO EXCITED FOR ME, HE FORGOT TO PUT THE TAG ON IT BEFORE I DROVE OFF! LOL..BUT THANKS TO HIM SHOWING ME HOW TO USE MY HANDSFREE BLUETOOTH CAR PHONE FEATURES, HE WAS ABLE TO REACH ME BEFORE I HAD GOTTEN TOO FAR. THANK YOU SO VERY MUCH FOR EVERYTHING JOHN!

skylee

26 de feb. de 2015

JOHN REED JR is the BEST. "HANDS DOWN". THE BEST! I have never worked with a dealership that puts you as the customer FIRST. Mr. REED didnt just put me in the car that I wanted, He placed me in a car that I NEEDED an would not let me settle for anything other than the best. HE will WORK with you, and in this life all you need is someone who cares JUST as MUCH as you do. HE comes HIGhLY recommeded from me like he says "Its all about the Long term GOAL" .

tonyk

26 de feb. de 2015

I purchased a new 2016 Kia Sorento. Overall I felt the experience was great. No high pressure sales tactics, but rather a fair, and efficient negotiation. Chet Navey was great to deal with, and helped me think through the options. He even came to collect me from my house when it was time to pick up my new car. I am pleased with the outcome and my purchase.

Jerry

24 de feb. de 2015

Jerry Lee was there as i pulled up to the door to open it and greet me. I felt welcome and confident the work would be be done properly and in a timely manner. Jerry showed me to the waiting area and pointed out the amenities. I was in and out in less than an hour. Oil filte and oil change, tires rotated, and the 20 point check to vehicle.

jacks28

21 de feb. de 2015

In working with Jeff Wyler Kia when I was looking for my new vehicle, it was the best shopping experience I've ever had! From the moment I walked in the door, to my salesman Jesse French and including financing and service I couldn't have been treated any better. I had my pit stop check on my KIA Sportage yesterday and the service department was amazing. I would and will recommend Jeff Wyler Kia to any one I know. Thank you to allof you. I look forward to being able to count on you for all my car needs. Thanks again, Jackie Hunt

haroldbinkley

20 de feb. de 2015

About a month ago I found a car on the internet I was interested in at Jeff Wyler in Fairfield I called for further information on the car a 2005 Cadillac this was at about 7:30 in the evening. The person I spoke with asked if I would like to see the vehicle? I told him it would have to be the next morning because of the tine and distance involved (a two hour drive) the next morning II called to make sure the car was still available and let them know I was on the way. They said yes to come and look at the car that it would be there waiting on me. When I arrived they told me they had sold the car. They offered to sell me a car 3 years older with more mileage for more money. After we finally reached an agreement on this car they came to me and said they could not sell me this car. They kept showing me different vehicles I finally found one I was interested in I explained that I needed a trailer hitch as I had to have a way to carry my handicap scooter. They stated they could not install a hitch but the would issue me a check for $250.00 to have a hitch put on. Well I found out the hitch is almost $350.00 not $250.00 my fault for not checking on the price of a hitch before agreeing to the deal. I still have not received the check for $250.00 and it had been almost a month. Every time I call to check on it they give me a different reason. They do not live up to there word. They also kept me there for over 7 hours. I feel like they did the bait and switch. I still have no way to haul my handicap scooter.

Kevin h

20 de feb. de 2015

I bought an ATS from John Reed. He was very helpful, had great knowledge about the car, very polite, and made sure I understood everything about the car. If you're in the market for a new Cadillac I highly recommend seeing him.

vista view

18 de feb. de 2015

This is our 1st New Car in over 10 years and we had the BEST experience! Harold McPeek was the best....he helped us find our car and even did a dealer trade. Everyone on the night of delivery was awesome! Would definitely come back to Wyler!!Dave Schneider

johnv

16 de feb. de 2015

Had my Kia serviced today and it was an excellent experience. Quick, efficient, courteous, and kind are the words I would use to describe the service at Jeff Wyler Kia.

dbenson

13 de feb. de 2015

My visit to Jeff Wyler Fairfield Cadillac was an enjoyable and satisfying experience. The friendly and helpful sales team made the decision to purchase a new 2014 Cadillac XTS much easier.

Michelle

13 de feb. de 2015

This is the first time I had my new car serviced and the people at Jeff Wyler Nissan service were wonderful! I will keep bringing my car to them. They are fast friendly and helpful!

ADrew

12 de feb. de 2015

Any time that I come to the dealership I am met with friendly service. I have dealt with the body shop and the service center. On my visit this week, I thought I would have to leave my car overnight, and Curt in the body shop knew I was going to take it to get an oil change afterwards. It was all done on the same day. Curt had even taken it over so that the oil change was completed as well. Great Service on all ends!

chaz.parker13

11 de feb. de 2015

The staff here was extremely friendly and helpful. Each time I walked into the dealership I was immediately offered assistance. On day of purchase, I was in and out quickly, with full knowledge of vehicle specs and tech, payment, and forms. If you stop into Jeff Wyler Fairfield and are at Kia, make sure you ask for Blake Brewer. Extremely knowledgeable on the Kia lineup, and very helpful in the overall process. Thanks Jeff Wyler Kia!

bgehrum

10 de feb. de 2015

John Reed and John Parker were wonderful to work with. John Reed was knowledgeable about the car we were interested in and kept our experience fun. There was never any high pressure. John lead us through the feature demonstration, programed the settings and helped us a few days later when we needed more instruction. To be honest, we previously looked at the same SRX at a competitive dealership and found them to be a bit arrogant.Selwyn Brown was fast and efficient with the financing and answered all our questions quickly. Everyone we have come in contact with, including the parts man who sold us the all weather mats and the body man who put our pin stripping on the car, were courteous and friendly.We would definitely recommend the Jeff Wyler Cadillac dealership to everyone.

DaveKaz

10 de feb. de 2015

The most enjoyable and cooperative car buying experience we've ever had. John Reed lives up to his word. Without a doubt the only place and salesman we will ever buy a car from again.

Ms. Officer

7 de feb. de 2015

This is an amazing dealership! I purchased a brand new 2015 Kia Optima, and couldn't be any more happier. Bernard Caldwell worked hard to get me in this vehicle. I thank him sooooo much, he truly is the best cars salesman!!!!

ryanne06

7 de feb. de 2015

Very good experience with this dealership. They worked hard to make a deal on the vehicle we purchased and was able to meet our needs. John Reed is an excellent sales rep and would recommend him to anyone and will diffently keep in mind for the future.

Tstew4

4 de feb. de 2015

My fiance and I went to Jeff Wyler Fairfield on Saturday and knew exactly what we had in mind. I had spoke with Jesse earlier in the day about a car we liked and right when we got there he didn't wait anytime to start helping us. Jesse was very personable and was so willing to do whatever he could to make sure we left with the car we had our eyes on and for the right price. He was very real with us and didn't leave out any detail. Jesse was so nice and stayed with us until 1030 when everything was finalized! We left in the car we had wanted for weeks!

Suzie Spicer

4 de feb. de 2015

Chet was great he really hard to get me a great deal. I love my new Kia. This is the 4 car I have bought from Jeff Wyler. I aways ask for Chet he is great

mike34

2 de feb. de 2015

My first car buying experience at Jeff Wyler was very pleasant & professional as I worked with Bernard throughout the whole process. He is a great car salesman who prides himself on making sure the buyer gets what they want. He is a people person and he goes that extra mile from start to finish in terms of making sure you have what you want. I love my new Kia Optima and I would definitely recommend him and the company to others.

SWarren

31 de ene. de 2015

Had a recall on the fuel sensor. The took care of it the day I took it in. My first experience with the service department and was very pleased. I worked with Jake Roler and was very pleased with the service I received.

Michelle

30 de ene. de 2015

We leased a car and purchased a car from Jeff Wyler Nissan! The sales associates were so polite and helpful, not pushy! My favorite is Alisha ! So sweet! Great help! Since we have had our cars we have taken them to Jeff Wyler Nissan for our service maintainance, and I will have to say that Jake is awesome! What a great place for car shopping!

steven

28 de ene. de 2015

We just purchased our second vehicle from Jeff Wyler Nissan. Jesse Wagner and co were very professional, informative, and kind. They have a great service department as well. We will definitely be back!

Marvin B

26 de ene. de 2015

I found the staff at Jeff Wyler Kia to be courteous and highly professional. I have purchased several vehicles over the years and I can honestly say, this has been my best buying experience to date.

Jenawsu

25 de ene. de 2015

Bernard and co were overly helpful and friendly. I was very impressed with the people, facilities and my vehicle. I will definitely send my friends to Bernard to buy.

belinda

25 de ene. de 2015

I purchased my first Cadillac and it was a wonderful experience. Harold was so kind and professional and made me feel so comfortable. He knew every answer to every question that I asked. Not only was Harold wonderful but Selwyn was so very helpful and John was very funny. Thank you all for a great experience! I would definitely buy from Jeff Wyler Cadillac again.

ttsnow

25 de ene. de 2015

Harold was very informative when it came to anything in the ATS. He was able to talk me through the whole process and make me feel comfortable with my decision. Overall it was a great experience!

R Frazier

24 de ene. de 2015

Precision,Professional,Personal,Enthusiastic,Hospitable-Tactful, NO PRESSURE- Our conversation was brief-Mr. Reed gather all the information he needed in two days, only because I was ill, he was very patience with me on that, as well as advise me on what was needed to be handle. I am still in AWE on how (he) Mr. John Reed Jr. and Mr. Selwyn Brown, Worked Expeditiously to get me not only the car I wanted but the car I needed and more a 2015 Cadillac SRX Luxury Collection. I can Honestly say with no hestations Mr. John Reed & Mr. Selwyn Brown are the two Gentlemen to handle your Car Buying Experience. With that: My daughter is also in the Jeff Wyler Experience- Eastgate with her 2015 Jeep Sahara Unlimtied Wrangler. Thank You Mr. Reed & Mr. Brown

Rhonda

19 de ene. de 2015

I purchased my CST in 2011. During the last 4 years the service team has treated myself and my vehicle with excellent quality. This type of service is not common and quite surprising! Jeff Wyler's commitment to service and satisfaction is AWESOME! I will buy my next car from there based on the high level of service.

Ryan

15 de ene. de 2015

While visiting multiple dealerships I experienced salesman tactics, repeated phone calls, and a full email inbox. This was not the case with Dustin Lema at Jeff Wyler Fairfield Cadillac. Dustin asked what I was looking for in a new car and was able to find it at a very competitive price. It was evident that Dustin honestly cares about his customers and provides them with an excellent customer experience. I would recommend Dustin and Jeff Wyler of Fairfield to anyone who is in the market for a vehicle and wants to be treated with respect while finding the best deal possible.Thank you Dustin for your kindness and honesty while I was shopping for my first new car. I couldn't be happier and will definitely be back to see you!

klenae

14 de ene. de 2015

My whole experience was pleasant and I am thrilled to be driving my new car! Bernard did a great job with following up to be sure I got what I wanted. Thanks again!

Hammer

14 de ene. de 2015

We are very satisfied with the vehicle. The sales people were very nice, but did not advise us that the vehicle did not come with a spare tire. The dealership would not work with me to get one at cost or split the price with me. I purchased my own spare tire and tried to use a 10% parts and accessories discount coupon that was sent to me, but the person in the parts department didn't want to have to do the paperwork over so he told me that the service department would take the equivalent amount off of my service. The service department didn't want to be troubled, so they wrote on my coupon that, although it would be expired the next day, I would get my next service at $21.95. Service is usually $39.95 which is only a savings of $18, when my 10% off of the spare tire kit that I purchased would have amounted to $22.30. So they are still trying to cheat me out of $4.30. I also referred a person that purchased a $30,000 + vehicle. I did not get my $500 referral fee because they said that he got there a day late. REALLY? What's with that? The vehicle is fine, the sales people were very nice but I think selling a vehicle without a spare tire, and not telling the purchaser about it, is a safety problem. Cheating a person out of a referral fee is just not ethical.

Digani

14 de ene. de 2015

From a routine maintenance service to a lease of a new vehicleMr. John Reed was my salesman when I leased my first Cadillac, an 2013 ATS, in March of 2013. In December 2014, I drove it into Cadillac Service Center for a routine maintenance, and drove out the same day, surprisingly with a 2015 Cadillac SRX. Why? Because of the professionalism, patience, and resolve of Mr. Reed. He and his associate, more than I, made the sale happen. During the processing, I said to him: If you make this happen in a price range I can afford, you are very good. He is very good. Thank you Mr. Reed.

Joesphine

13 de ene. de 2015

John Reed and staff were so friendly and inviting. Made buying a car easy and exciting all the way to the end of the process. My sister recommended Jeff Wyler Fairfield and I was not disappointed.

juliet

12 de ene. de 2015

In behalf of my family we like to thank Blake Brewer for making our purchase no pressure ,he listen to what we need and very helpful.

Kdavis

12 de ene. de 2015

I pulled into the dealer at 8pm, my vehicle was making noise and a tire light came on. Service manager Steven lacey was still working. He got under my car in the rain and repaired my loose exhaust. Then reset my tire sensor!! I couldn't believe the customer service. This will be my dealer for life. "Thank you"...

ATO

11 de ene. de 2015

My husband and I recently purchased a new 2015 Dodge Charger R/T. We found the vehicle at another Wyler dealership, but preferred to work with Gary Hambrick at Kia. Gary drove an hour to meet us at the dealership on a holiday to sell us the Charger! Gary was energetic, persistent to get us a good deal, and ensured the vehicle met our needs. Having worked with many salespersons, Gary exceeded our expectations. We highly recommend Gary Hambrick.

fbyrd

10 de ene. de 2015

Great service. Even though I was there for routine service my salesman, John Reed, stopped in to make sure I was satisfied with everything or had any questions. The one question I had he took care of immediately.

bbarton

7 de ene. de 2015

Bernard is more than a 5 star gentleman, but that is all I could score on here. He was in touch with me within minutes of my online choice for a test drive. He made sure my car was ready when I got there, and after the test drive his attention to our needs was priority. He was very professional and friendly, and made the transaction an easy one. It was like talking to an old friend :) I would definitely recommend Bernard and Jeff Wyler to my friends and family. And I LOVE my car!!!

Lindsay

5 de ene. de 2015

I just recently bought a 2015 Kia Optima lx. Visiting Jeff Wyler Kia I did not know what I had in mind to get. My grandparents had visited before and talked with Jesse French and loved him so much they didn't want to do business with anyone else. After walking around the lot and test driving a couple cars we found the Optima which he was very knowledgable about. We had a set amount we wanted to spend. As well as getting a good deal on my trade in. He promised us he would get the price we wanted and we did. When I had received my car they cleaned and detailed everything. Jesse also taught me everything I needed to know before driving off. This was all done in a quick and easy way. Overall a fantastic experience and I recommend everyone to see him!

clb_polo

5 de ene. de 2015

I had my car services at Jeff Wyler Nissan today and it was excellent service. The staff is friendly and curious. The sales consultant (John Reed) who sold me my car came and asked how the car was working out for me and if I had any questions or concerns that he could help me with. This is the best car experience I have ever had with buying a car and my follow up appointments. I will shop there again.Candice

GarageMom

5 de ene. de 2015

We leased a Kia Optima last March and could not have been happier with the service and product we received from Gary Hambrick at Jeff Wyler. We had never owned a Kia, and I was certain we never would. But after visiting more than 8 different dealerships without finding the car that excited us, we gave Kia a shot. And after all was said and done, if I could've kept that car forever, I would've. However, with a growing family, after less than a year, we realized we were going to be low on space and needed to reevaluate.We returned to the same dealership and worked again with Gary Hambrick to search for a larger vehicle that would meet our family's needs. We didn't even consider a different dealer because of the excellent standard Jeff Wyler and Gary had already set. And once again, we weren't disappointed. We left the dealership with a Kia Sedona and another awesome experience.Every opportunity we have, we let people know where we get our cars and the professional and comfortable service that is included. Another great day! Another great vehicle!

Amelia Ventus

3 de ene. de 2015

John Reed is highly recommended to my family and friends who are interested in purchasing an automobile. His mannerism, proficiency and professionalism goes beyond his excellency, I also gained a friend.Steven Glover

Relloka

2 de ene. de 2015

I brought my vehicle in for its first oil change. I was promptly taken care of by Service consultant, Jake Roler. I waited on-site, but I didn't have to wait very long. Although I did not meet my technician, J. Darko, I found him to be very quick and efficient.Overall, I found the service department to be very friendly and willing to take care of me.

CarlaB

30 de dic. de 2014

Just had my oil changed and tires rotated. Great service as always! The whole Nissan Service Team are awesome people who are very friendly! I will return for all of my service needs.

TammyK

28 de dic. de 2014

I can't say enough good things about Bernard! He went above and beyond. This was my first Kia purchase. I bought a 2015 Soul. Love it! Bernard was friendly, informative, professional, and provided excellent customer service. I would recommend him to everyone. Thank you Bernard for a smooth buying experience ??

Danielle

28 de dic. de 2014

Coach B was absolutely amazing!! I now have not just a beautiful new car, I have a new friend. Just with his customer service alone I will definitely be sending people his way. Thank you again!

Irish21

22 de dic. de 2014

Purchased a vehicle in November and contacted my sales rep to inquire about purchasing factory navigation as the car had Onstar and I didn't want to pay the monthly fee. Four emails and a month later and I have still not received any information. Emailed management and still no word. I would not recommend this dealer if this is how they build value for spending thousands of dollars. Very very disappointed and won't be back...

mcommasseystc

20 de dic. de 2014

The entire buying experience was a blast. My wife & I were greeted by John Reed. Mr. Reed was a well dressed man. He made us feel welcomed, No pressure as what kind of car we were looking for. John is very knowledgeable about the cars he sales. John made the entire buying process very easy. Sales consultants like John make people want to come back the Cadillac family. This is our 1st Cadillac purchase even though we grew up with them in our family. We will come back to lease again. KEEP JOHN REED AROUND!!!! We will recommend Jeff Wyler Cadillac...Stephan Massey (513)254-0229.

PGMMOLE

13 de dic. de 2014

HAROLD IS A SUPERIOR SALES PERSON. HE WILL GO OUT OF HIS WAY TO MAKE YOU A SATISFIED CAR BUYER. HE GOES INTO GREAT DETAILS SHOWING ALL THE FEATURES ON MY NEW CAR. IF AT ANYTIME I HAVE A QUESTION HAROLD READY TO HELP IN ANY WAY.I PURCHASED A 2014 CADILLAC CTS. HE WORKED WITH SELWYN BRWN AND JOHN JUST TO GET THE PAPER WORK DONE FAST. THIS IS MY SECOND CAR HAROLD SOLD ME. HE ALSO SOLD MY WIFE JACKIE CARS (BEFORE I KNEW HER). SHE SAID HAROLD WAS THE ONLY SALES PESON I COULD BUY A CAR FROM. (A WIFE ALLWAYS KNOWS BEST)I WOULD RATE HAROLD McPEEK AS A 5 STAR SALES PERSON. PAUL MOLLMANN

Bfiedler

13 de dic. de 2014

I worked with Harold McPeek regarding the purchase of a new CTS Cadillac. It was a pleasure working with Harold, he listened to my needs and was very proactive in finding the car for the right price that I was looking for at that time. Harold is very professional, easy to talk to and always follows up regarding issues or questions. He made the experience of buying a car very easy with no stress or hassle, the way it should be when making a major purchase. I actually had an aquaintance at another Dealership looking for car for me and I decided to work with Harold because he was very responsive.I also interfaced with Selwyn Brown and he was very professional, thorough, responsive and provided excellent follow up regarding contractual matters.My overall experience with the Jeff Wyler Dealership has been very positive.

tbell76

13 de dic. de 2014

Bought a 2008 SS Impala 4 months ago continued to take the car back 4 times and they said they would take care of issues with the car. Everytime shortly after taking the car to get repaired 4 times now they say its something different this time and they will NOT fix the car. This problem should have been fixed at least by the second time now i have to pay more money not only that but their carfax was not accurate or up to date the car had been wrecked before as well. There was a bunch of other problems with the car which i learned from a diagnostic test, i paid a nice amount of money for a car with a bunch of problems, the car was not serviced fully before i got the the car, i trusted that the car would have been right before i got it like i was told. All the managers i talked to did not keep there word.DONT BUY A USED CAR FROM BAD BUSINESS

kcadams713

11 de dic. de 2014

Bernard and the dealership helped me out tremendously. The entire team was very helpful. It was a great experience. Thank you so much all at Jeff Wyler Fairfield :)

cdunning69

11 de dic. de 2014

John was great with following up with me over the phone as I was looking at the vehicle that we purchased. He was working hard on the day we picked it up to get our deal put together while also helping other customers. John does a great job with customers.

drfarmer

10 de dic. de 2014

I just purchased my 2nd Kia Sportage from Bernard Caldwell at Jeff Wyler Kia on Rt 4. Great experience. They are helpful and friendly and do their best to give you a good deal. Would recommend seeing Bernard if looking for a car.

cyclones314

10 de dic. de 2014

My wife and I left the house this past Saturday morning needing a new car. Our son's car had just died and he got our back-up so we needed to go get a lease... fast. We started off at Jeff Wyler Fairfield Kia and didn't need to go any farther. We were cheerfully greeted at the front door by (Everybody Loves) Raymond Richard. We sat with Raymond and by the time we were done we had both a new friend and a new Kia Forte! Raymond is not your typical salesman... He's a guy that determines your needs and matches you with a car and a deal that works! We knew that if we could come to terms on payments, we'd be buying from Raymond. We did! He met our needs and we got the car! Thank you, Raymond.

mnolder

10 de dic. de 2014

Great sales effort from John Green. We have bought 3 Cadillac's from John. We are definite repeat client. Not only is he the best before a sale, he is great showing us the way the car operates, If we have any concerns after the sale, we call John and he takes care of us immediately.

Candy Huffman

6 de dic. de 2014

I had been researching cars for good gas milage and price and was treated great at Jeff Wyler Nissan, with no appointment just wanted to look at there inventory and get a feel for what i wanted to buy. Salesman Marius Moneta just exceeded my expectaions on how he took me & my husband out to test drive , and then fighting for ME to get the best pricing . I can't tell you enough how much I appeciated all of his time showing me everything on the car and his great knowledge and customer service. I now am in the Nissan Jeff Wyler Family. couldn't be Happier with my 2015 Altima. Proud Nissan Owner.

2014titan4x4

4 de dic. de 2014

Thanks to Dustin Lema I purchased exactly what I was looking for in the price range I wanted to be in...dustin was not pushy at all he understood where I was coming from financially and he did everything he could to make it happen... By far my best experience in buying a new vehicle... And great dealership all the way around... highly recommend Jeff wyler Fairfield to anyone looking to buy a vehicle... Just make sure to ask for Dustin lema he will take care of you...

Pauline Butler

3 de dic. de 2014

I came in to Jeff Wyler Cadillac to have my CTS serviced. As I was waiting...I decided to browse the showroom. John approached me and was very polite and accommodating. He answered all my questions, was very professional, determined and quite entertaining! I've been wanting to get the ATS ever since I saw their first commercial but didn't think I could afford the payments. After a couple of hours, John made it happen! After a few pieces of John's Jolly Ranchers...I walked out with a brand new car! I would definately recommend others to John.

kcconley

25 de nov. de 2014

This is the third vehicle I have purchased from Jeff Wyler Kia. Jeremy Bowman did a fantastic job. I would recommend him to anyone. The new Cadenza we purchased is fantastic. Anyone looking for a similar type of car would be foolish to not look at all a Kia has to offer. They are great cars.

MichaelTrusty

25 de nov. de 2014

My experience was great, Raymond was awesome and really went out of his way to help me find the right car, I left happy and love my new car!

Dtchase3

22 de nov. de 2014

John was very busy the day we were in but he worked hard to help us. He was knowledgable and very friendly, I would recommend others to john

perrygolden22

20 de nov. de 2014

I was very pleased with my recent purchase at Jeff Wyler Cadillac and had a great Customer experience throughout the entire selection & purchase process. The Show room was very clean and orderly, Vehicles on the Show room floor were clean and accessible to view. My Sales Associate John Reed was very helpful and knowledgeable throughout the entire process. John was honest, sincere, and showed great passion for what he does. I highly recommend John to assist you when you visit Jeff Wyler Cadillac in Fairfield OH. The Jeff Wyler Dealership is a great place to purchase your next Cadillac.

SteveS82

18 de nov. de 2014

I was in a tight spot when my Pontiac decided she was done. I needed a car for my 65 mile round trip to my job I just started. I have a 0 credit score since I've always paid cash for everything. I knew going into it that getting approved for financing would be a nightmare. After I did about a month worth of car shopping in a weekend I found the car I wanted at a GREAT price. I've never dealt with a dealership and was terrified of the "used car salesman." Insert Harold. He did everything in his power to get me into the vehicle I wanted within my price range. We spent almost 8hrs at the dealership and enjoyed every minute of it. When my family and I were getting ready to pick up my new car I revived a phone call from Harold asking when I would be in. I explained I would be in earlier than expected. Even though he told me about his personal mishaps the night prior and not getting to bed until 4am he still met me at the dealership before our agreed upon time. My family and I would like to let you know how much we appreciate everything you did for us. Thank you Harold for making my 1st experience buying a new car fantastic.

smithsd1

18 de nov. de 2014

I have purchased three Kia vehicles from Jeff Wyler Kia on Route 4 in Fairfield now. Every experience buying from them has been great and my wife and I love the Kia's we have owned! William Jarvis was the salesman for two of these purchases he was easy to work with and I would certainly recommend you look for this guy should you visit this dealership. I know I will definitely use this dealership once again for future purchases.

juventus31

17 de nov. de 2014

I recently bought a new vehicle at this dealership and got a very good purchase price and trade in. Unfortunately the car I was sold had several major scratches on it that required body work. My new vehicle was held for 6 full days before work was even started on it. I was told I should have it back in one business day. Customer service was very poor yet I was pressured to give good reviews on all surveys. This dealership doesn't understand what good customer service is.

WandaM

16 de nov. de 2014

Once again, Harold McPeek and Selwyn Brown put me in the Cadillac of my dreams. My first experience with this Fairfield dealership was in December 2008. They helped me get into the Cadillac I wanted at that time and did the same this year on Veterans Day. I got some awesome rebates on the overall price and the experience was TOP NOTCH! Love Fairfield! Rod in the Service Department was always great when I took the old Caddy in for service and I wouldn't dream of going anywhere else for my Cadillac needs. Even though I live in Batavia, I don't mind driving out to Fairfield, these guys are the BEST! I would recommend without a doubt!!!

rog599

14 de nov. de 2014

My relationship with this dealership was not the best experience. My Problem started out in the body shop, went to service, and ended in Management. Ron G was very patient and professional due to the circumstances. I don't think my treatment was Good or Bad .It just could have been handled differently. At the end I got my car but not under the original terms. Raymond Richard was very polite and professional which got me through the end. That's why I have sent 2 coworkers!

leasedcaddy

10 de nov. de 2014

I fell in love with the look of the 2015 srx, but my experience at Wyler Cadillac in Fairfield convinced me to make the purchase. John Reed was professional, friendly, and very informative. He listened to my concerns and answered every question. John demonstrated each function of the Cadillac and ensured my abiity to operate my car independently. I will definitely return to Wyler Cadillac in Fairfield, and request John as my sales associate. I am looking forward to a long relationship with the Fairfield dealer.Karen Blackmon

Van Terry

10 de nov. de 2014

I WENT IN FOR AN OIL CHANGE AND UNBEKNOWN TO ME, I WOULD BE LEAVING IN A 2014 CTS. JOHN WAS GREAT. HE PRESENTED THE NUMBERS TO ME AND IT WAS A NO BRAINER. THIS WAS MY 2ND PURCHASE FROM JEFF WYLER AND HAD JOHN BOTH TIMES AS A SALESMAN. ONCE AGAIN, I AM EXTREMELY PLEASED.

Tracyna Justice

10 de nov. de 2014

Every single time I go into the shop, I am treated so kindly. They are professional and always explain what's going on. Their lounge is very comfortable and everyone is friendly. Other employees are pleasant and they always have a smile on their faces. I don't mind going in to get service done because the atmosphere is always so pleasant. They take good care of me and I trust them.....that's important. I wouldn't take my car or my business anywhere else.

joel.copeland3

9 de nov. de 2014

when I arrived at Jeff Wyler dealership in Fairfield, the first person I saw was John Reed busy at his desk, when I walked up to his desk he stopped every thing he was doing and he recognized me right away, John asked me what I was looking for I told him what I wanted and it wasn't long before I had the car I wanted, the price I wanted. when everything was said and done I think every one was happy, I know I was. THANK YOU MR. JOHN REED !!!

don broshear

8 de nov. de 2014

It was my first oil change, Josh Manning was very nice, he explained everything they were going to check. They were very quick, I was in and out in no time.

Natasha Towe

6 de nov. de 2014

Blake Brewer was an amazing salesman from start to finish. I originally sent an inquiry online regarding the forte and within minutes Blake contacted me via cellphone and email. I was only available via email at the time which can be challenging, but Blake responded to each email very promptly. The Forte that i was interested in online only had stock photos listed, so i asked Blake if they had any pictures of the actual car. Within minutes, Blake emailed me a video of him walking around the car explaining all of its features. I knew from that moment that i wanted to buy a car from Blake. He went out of his way for me numerous times. He was very knowledgable and very honest with me. It's not too often that you come across such an awesome salesman!! I will definitely buy more cars from him in the future and refer friends/family to him!!

ahmray

6 de nov. de 2014

I came in after having received a referral for Jeff Wyler and Bernard Caldwell in particular. Well from past experience I was not looking to walkout with a car. But from the beginning Bernard took control and assured me he could get me in a vehicle. Kudos to him, Chris and Ryan.

jamilah.dacosta

5 de nov. de 2014

From the moment I called Jeff Wyler Mike B was truly concerned for me and my vehicle. My technician was highly skilled and together they took care of my long list of problems. I feel like such a great burden has been lifted and I can breathe easy. The integrity of the workers make the company what it is today and that is: BEYOND AMAZING!!

CTS Lover

4 de nov. de 2014

This is the third Cadillac I have purchased from Jeff Wyler Fairfield and the easiest. John Reed's knowledge and determination to make sure my wife and I got what we wanted was refreshing. We came with questions on which car would best suit our needs and John pointed us in the right direction. The rest of the staff - from sales manager Ron Goderwis to the financing guru Selwyn Brown was just as professional and painless. Thanks guys, we will be back again!

cory lovely

1 de nov. de 2014

After having several bad experiences at dealerships in the car buying prospect i was reluctant to even do it anymore. Lori Slater convinced me to come down and she was confident i could get a deal done that day. Was greeted by a professional and friendly staff and great looking dealership. Although buying a car is stressful i felt like the whole finance department and Lori were working to get me in the car. At the end of the day it worked out, got the car same day and drove home a happy customer. I would definately recommend this dealer to anyone looking to buy a car. Im very pleased that i made the decision to go Jeff Wyler.

MyKiaSoul15

28 de oct. de 2014

I recently purchased a Kia Soul that I'm in love with. Not one, but everyone at Jeff Wyler Fairfield Kia was extremely helpful and a true pleasure to work with. They were able to get me the payment I wanted and were very helpful in showing me all the awesome features of my car. I would especially like to thank Jesse French, Gary Hambrick, and Josh Wocher who were all awesome, helpful, and very kind. They made the entire process easy and stress free. I would highly recommend Jeff Wyler Fairfield Cadillac Kia Nissan to anyone I know seeking to purchase a new vehicle. You guys ROCK!

rewilson45

28 de oct. de 2014

Very professional with excellant productKnowledge.Salesman knew his vehicle line and could identify the right one for me based upon what I wanted and a price I ultimately could afford.

Relloka

27 de oct. de 2014

We had a great experience with Jeff Wyler from beginning to end. Christopher Patton was very helpful over the phone and internet and Jeremy Smith was very helpful in showing us all the features of our new Nissan and working out a good deal for us. The paperwork also went smoothly with having a notary on staff. Would definitely recommend Jeff Wyler to anyone looking for a car!

charliebuden

26 de oct. de 2014

Everyone was very professional, knowledgeable and friendly. Went out of their way to make the buying experience pleasant. Very organized for the financing and paperwork signing. Would highly recommend them.

alicia jim

26 de oct. de 2014

John Reed was great to work with. Very friendly, knowledgeable & patient. Helped tremendously with our new SRX and getting us up to speed on all it's gadgets.

safegirl

24 de oct. de 2014

John was great to work with, he was on time, did what he said he'd do, and made the deal happen. Thanks John Reed.

jujutyree

24 de oct. de 2014

Great atmosphere and professionalism. John Reed was acceptional. He is an asset to the brand and to the Jeff Wyler family of dealerships. Subperb knowledge of make model and value added with making the consumer feel they could not have made a better decision to shop and purchase with the Wyler Group.

anthonysmothers

16 de oct. de 2014

My car buying experience was friendly, and enjoyable. Quickly, Alisha was able to identify a car that fit my needs and matched my personality. She was thorough in answering all the questions I had about the vehicle I was testing driving. To top it all off, she was even able to get an aftermarket sunroof included in my deal.

chelsnhackett

16 de oct. de 2014

I must say that I am very impressed with the customer service at this Dealership. Lori Slater was amazing to work with. She really worked hard for my family and took a genuine interest in what we were looking for. It was refreshing to be in the company of a Sales person who did not push us in to a car we would not be happy with. She found a vehicle that I absolutely LOVE; if it were 3rd row seating I probably would have stuck her in my pocket and taken her home! She was also very kind and patient with my two children, who were at times during our deal, a handful. If you're looking for a vehicle make sure you see Lori!

rsfite

16 de oct. de 2014

The beat the dealer closer to my house by over $2000. Very friendly and helpful staff. I worked with John Reed and he was great to deal with. I will go back and would recommend them to anyone.

kbarcus

15 de oct. de 2014

Blake called me and said my lease was up and did I want to come in. So I make appt. came in and got a new lease very painless and drove home in a new car.

annagriffin528

13 de oct. de 2014

My husband and I recently purchased a new car from Jeff Wyler Kia. We were very apprehensive because we had a strict budget and a new baby. We wanted something reliable and safe. Aaron was our dealer and had us write down all our "must haves" for a car and our budget. Aaron and Josh were able to get us everything we wanted in a car and keep it under budget! I've always been intimidated by car dealerships but I never felt pressured here. They were so nice and flexible with our needs. We are extremely happy with our new car, it's been a huge weight lifted our shoulders. I highly recommend Jeff Wyler Kia.

dkasanicky

9 de oct. de 2014

John Reed was extremely helpful with finding a hard to find vehicle, made the buying experience pleasant from beginning to end. Was honest and upfront on availability and came through with finding what we wanted.

ddnilsson

7 de oct. de 2014

Aaron Power is just the greatest ever!!! He and the whole team put in a lot of time and effort to get my husband and I into vehicles! They were able to put us in a brand new 2014 Kia Sportage AND a used 2006 Toyota Corolla!! Yes we left with 2 vehicles which took care of all of our transportation problems. It was like having a brick lifted off our shoulders!! The team worked so hard to put together a deal that was perfect for us... I can't thank Aaron and Ron and Josh and the rest of the team enough for their commitment and hospitality while we were there. They are now our car "family" ... We will most definitely be back when it's time to get another car and we will highly recommend to everyone!! I feel like I can't say enough good things. Thank you so much!!! PS... I love my Kia!

wifewheels

6 de oct. de 2014

Had to purchase a used vehicle after ours was totaled in an accident. We looked at a few used trucks close to our old one at other dealers, but it just didn't feel right. Luckily our search brought us to Jeff Wyler Fairfield & Mr. John Reed. We found a nice truck & Mr. Reed made the whole experience fast & comfortable. We had a little trouble with the truck, and the Service Dept. not only fixed it right away, but made sure we had a vehicle until repairs were complete!! Thanks to all the staff that assisted us, we will be back when it is time to get our new vehicles!!

DoubleH

6 de oct. de 2014

Definitely had a fantastic experience at Jeff Wyler with Bernard Caldwell. We knew what we wanted and would pay and B was able to make that happen!

dion.alexander.5496

5 de oct. de 2014

I thought my visit with jeff Wyler Cadillac was very helpful and excellent I had my eye on these cars for about a year XTS....I'm glad jeff Wyler had the right color and model and a good warranty and the payments fit my budget and I thought John Reid and the manager was very courteous and very patient with me.

brettjmd

4 de oct. de 2014

Thanks to Raymond and Josh for finding me the vehicle I needed; at a price I liked. It's not easy to impress my wife, but for the first time in 15 years she was actually happy with a decision I made. Thanks fellas...I appreciate your help!

tom worley

29 de sep. de 2014

John Reed was our salesman. John guided us smoothly and efficiently through the purchase process. The real success was John;'s ability to find exactly the car we wanted when other much larger dealers could not. In addition, John was also able to help us get a particular option added which improved both the appearance and value. At the end of a model year there are only so many cars with a particular combination of color and features. John found exactly what we wanted and helped us get it. John is a person that you can count on to make it happen for you to.

kennygollahon

29 de sep. de 2014

They were fast courteous and was great to deal with. Had the vehicle I wanted and demonstrated everything about and I was really comfortable with all the options when I left.

willinghamp

29 de sep. de 2014

John Reed was friendly, knowledgeable and extremely helpful in my choosing a car. I would recommend this dealership and John to my family and friends.

promisegod1

28 de sep. de 2014

Bernard was patient, courteous and knowledgeable. It was a pleasure to work with him, his salesmanship was excellent! He really was diligent in making sure I purchased the right vehicle according to the options I really wanted. And he made sure every detail was taken care of before he left. Jeff Wyler Kia Fairfield really makes it easy and comfortable to purchase a new car. Thank You!!

Sams2008

27 de sep. de 2014

By far the best experience I have ever had. They were determined to work with me and get me what I needed! Friendly and reliable service with great product!

chrissynkevin

26 de sep. de 2014

John Reed was funny, professional and very informative. Great experience! Would recommend this dealership to friends and family. All the staff were very friendly. Thanks!

juanita hoffman

25 de sep. de 2014

I had a mixed experience when buying my used 2012 Kia. The seats were dirty and did not look as if they had been cleaned. I also discovered a crack in the mirror housing after I left the lot. Additionally, because there was no inflation kit in the car, I was told I would be receiving an inflation kit for my car by mail within two days. When I did not get the kit, I called several times and arranged a meeting. I was given an inflation kit, the dealer agreed to replace the cracked mirror housing and I requested and was given cleaning solution to clean the seats myself. I was satisfied with the dealer's response to my issues. Blake Brewer was the salesman and he went over and beyond to try and correct my original complaints. I think he did a good job and handled my issues very well. I would recommend him to others. I would also like to thank the managers at Jeff Wyler who worked with Blake to satisfy my complaints.

Truittkt

23 de sep. de 2014

Lori was great to work with! She was able to get me into my dream car and really worked with me. She took time to get to know and didn't give up on me while still not being pushy! Great experience :)

Lauren Brown

22 de sep. de 2014

Lori Slater, was not only honest with me, she didn't try to push into a car. She kept in contact with me until I came to test drive a car. She was amazing. I am so glad that I was able to work with her. And hope to work with her in the future. Thanks so much Lori.

ktmcqueen18

20 de sep. de 2014

This was my second purchase from Jeff Wyler Fairfield. Greg Fails, our go-to guy at this lot, introduced me to Lori who kept the entire experience nothing less than awesome. She made sure she knew EXACTLY what I was looking for in a car and what price range I needed. She was very straight forward with me and what my options could be. Her and Greg worked their tails off to make sure that I got everything I wanted and more! I walked away with a smile on my face and requested a handful of her business cards because I will definitely recommend her. She is friendly, laid back, understanding, and very professional. I won't shop anywhere else for a vehicle. Lori is now my family's go-to girl for car purchases!

sukhyun kim

17 de sep. de 2014

Gary Hambrick is an excellent sales person. He was very kind and friendly. It was an easy process and He is very professional. I am very happy with my new KIA Cadenza.

coch267

14 de sep. de 2014

John is an excellent sales person and a professional. Very straight forward and honest. Good listener and also explain the electronics on the car. I can call him any time or stop in if I have any questions. The best salesman I've ever dealt with!!!

jhall6

14 de sep. de 2014

John and Ron were excellent sales people. John was very friendly and easy to talk to. He was not pushy and listened to my wants and needs in a car. Ron was very professional and business like and also friendly. Made me feel welcome to call anytime if I have any questions after the deal. I am very pleased with the treatment I got at Jeff Wyler's and would recommend anyone that wants a Cadillac to go there. thanks.

stephen P. blackwell,sr

11 de sep. de 2014

Bernard Caldwell is an excellent salesperson and very professional in his duties. He made me feel very comfortable and gave me the notion that he was working to secure the best deal foe me.

Alexus Parker

10 de sep. de 2014

Very helpful and everyone was super friendly! Blake was awesome and was very straight forward and honest! No one there was pushy! I hate pushy car salesman so the atmosphere was greatly appreciated! I'd recommend everyone to go there!!

Tylercox

9 de sep. de 2014

Bernard is the man. He helped me and my fiance and a family member get into the vehicle we wanted. Bernard is not only consumed with just a paycheck he is a family man and has helped my family in many ways. Thank you for all you have done and will continue to do for us.

qzmp

7 de sep. de 2014

No pressure very pleasant atmosphere. Our sales representative Raymond Richard was very knowledgeable and eager to answer any questions able to inform us of current promotions. We ended up leasing two vehicles.We came in to look at a Kia, while Raymond was taking care of my wife and I during our test drive of a Kia we saw the Nissan Versa and Raymond was more than willing to get details and make sure we got exactly what we wanted.

DeVontee93

7 de sep. de 2014

It was an easy process and very nice salesman, loved the show room. I'd highly recommend them to all of my friends and family

rick.holt

6 de sep. de 2014

Gary Hambrick was great. He explained the leasing process and the options vs buying. I was not pressured to buy or lease. I wanted to buy another Suzuki GV 4x4, but Suzuki out of business. KIA Sportage 4x4 2014 gave me what I was looking for. The sporatage has the room, options and much more. I will return and ask for Gary again when I buy or lease.

shadyogrady49

4 de sep. de 2014

I was professionally greeted at the door,was given a understandable explanation of what to expect from my visit today. They lived up to their comments as to how long my visit would be. This is my 4th. visit to Jeff Wyler Kia for service for my Kia Soul. Top Notch people.

cassondra1988

3 de sep. de 2014

This was my first time buying from a dealer. I didn't feel pressured and they really worked to help me get payments I could afford. I am very happy with my new SUV. Thanks to Lori I now have a safe reliable vehicle that will last.

spayne98

3 de sep. de 2014

Jeremy was extremely helpfull, friendly and knowledgeable. He was very patient with us as we made out decision. We are extremely satisfied with the service we received and would highly recommend our friends and family to purchase their vehicles from Jeremy.

bettyjoy

2 de sep. de 2014

I love my new car. Everyone at Jeff Wyler Nissan was great to work with. I have a great car for a fair price and would recommend them to anyone.

lowdown38

29 de ago. de 2014

We came in with few expectations about getting into a new car and getting out of our old car. That was until we met John Reed. He not only assured us that it could be done. John Reed got it done. He was very professional, funny, down to earth, respectful of our time, and helpful. Even after we returned John was there for us. We thank God for this kind of service because it is very hard to find these days. Jeff Wyler should very grateful to have this kind of man of integrity working for him. A man of God that he should make sure he should not let go. I will certainly recommend others to John and this dealership, and I will forever be grateful for John's assistance.

Lizzylu80

27 de ago. de 2014

Finally I have found somewhere I can trust to do a great job at a fair price. Extremely happy with the service I was given.

t3nnisb0b

25 de ago. de 2014

I worked with John Reed on the purchase of my 2014 Cadillac ATS-4. He did an outstanding job of working with me to find the just the right car at just the right price. He helped me become fully acquainted with the vehicle and he pledged his ongoing after-sale support. I would highly recommend John for anyone looking to purchase a new Cadillac.

lindsaylatino88

25 de ago. de 2014

Bernard responded to my emails and calls in a timely manner, and helped me get all my ducks in a row. I appreciate that Gary and Jeremy had patience with me working on my first car deal. They gave me a good price on a Subaru Outback. Great experience!

trishamorley

25 de ago. de 2014

My entire experience was wonderful and I'm completely happy with my purchase. My sales representative, Gary Hambrick, was professional, knowledgeable, courteous and I would definitely go back for all my future purchases. Thank you!

Ssigler

24 de ago. de 2014

My experience with the Jeff Wyler dealership was excellent, from an appointment reminder to Mr Bernard meeting me at my car when I first arrived. Bernard understood all of my needs and what I was looking for. He made sure to listen and truly stick to what I wanted in a car as well as financially what I was able to work with. The whole process went smoothly. This was an amazing and a one of a kind car buying experience! The whole staff was welcoming and very personable. I look forward to dealing with the Jeff Wyler dealership and Bernard again in the future!

Barry Brewer

21 de ago. de 2014

I typically buy my cars from individuals and not dealerships. I have had bad experiences in the past and I have been leery of dealers, We found ourselves needing another car with several teenagers now driving. My wife found a car she liked on the internet at Jeff Wyler Kia. I was apprehensive but I went with her to look at the car. We worked with Elan Mousa and he was outstanding! There was no pressure. He took us around the lot and we looked at several cars and then he stepped away as we made our decision. This was a totally different experience than I was used to. We received a great car at a fair price. After the sale, there were a couple of dings that needed to be fixed and Elan made sure that happened. All of the people there are friendly and make sure you feel welcome and the atmosphere is very relaxed. I would highly recommend this dealership and Elan is the best!

imfeldkp

20 de ago. de 2014

I went in not really even looking to buy a car but the salespeople, Jason and Mark were so nice and informative on what they could do for me as far as potential discounts and payments, that they made me want to buy a car and then I did. So I would recommend this Nissan dealership and these two salespeople to anyone.

Joyce Blanton

19 de ago. de 2014

Someone hit my car while I was parked in a parking lot.i took it straight down to Jeff Wyler Nissan Fairfield . I ask for Rick Brock because he sold me my 2014 Nissan he took wonderful care of me then and I knew he would help me solve my problem. He show me every thing I need to get my car fix. He also made sure I had a car to drive while mine was being repaired. I must say they did a great job Rick Brock is the best. If you need to purchase a car I recamend you ask for Rick Brock. Thanks Rick for making me feel like family

hauoli.paz

19 de ago. de 2014

I was shopping for a new Kia Soul and I had been disappointed with another local Kia dealer. A friend suggested the Wyler Fairfield outlet to me. I was very pleased with the service I received! Elan Mousa knows his cars and he is very helpful without being pushy or overbearing. Elan helped me find the car I wanted and and a great price. And even though I walked in with a great pre-approved loan at a low rate, Elan still managed to shave a percentage off the dealer rate to be more competitive. I love my car and all of its many features. It would have been overwhelming, but Elan made sure I understood everything. I am very pleased with my car and strongly recommend this dealership.

Jmcgruder

16 de ago. de 2014

I recently purchased a 09 Chevy traverse from Jeff Wyler and I must say my experience with there dealership was awesome I was so nerve about buying a new car and they helped me make it very worth it I am pleased with my car I love it thanks to everyone at Jeff Wyler Fairfield for helping me make the best decision and getting exactly what I wanted you guys ROCK! Thanks again

Kmcdonald1979

15 de ago. de 2014

We were on a mission to get a car by the end of the week and on a limited budget. Harold McPeek was able to graciously find us cars in our price range that met our criteria. He was not pushy, but friendly and helpful. We purchased a Nissan Altima and feel that we were not only respected and appreciated, but we also got the best car possible for our money! We would highly recommend visiting Harold for your automotive needs!

tah565

14 de ago. de 2014

Harold McPeek was friendly and informative. There wasn't any pressure, we told him what cars on the lot we had an interest in and he did not pressure us to choose one or the other. We had worked with another salesman from the Jeff Wyler Eastgate location that pointed us to the Fairfield location for the 2 cars to look into. Harold worked with us in completing the deal on the Cadillac we choose and let us know he would take care of working with the other salesperson from the Eastgate location. He was great at going over the features of the car, both interior and exterior, which made me feel comfortable in understanding how it all worked before I even left the lot. He also walked me through the service website and gave me a tour of the facilities. I truly thank him for the time he took informing me of all that was offered at the Cadillac facility.

don broshear

13 de ago. de 2014

Jason worked hard to get me what I really wanted. I feel if I need anything else that he would do his best to help me again.

pamelachampion

12 de ago. de 2014

I did not buy on my 1st, 2nd, or 3rd visit. Bernard Caldwell was my rep and each time I showed up he focused on what I told him I wanted. I received periodic emails but it didn't feel like pressure. He knew I wanted a car but that the decision needed to be mine. I bought a car I absolutely love and never felt sold. The support team was excellent all the way down to the guy who eventually was going to clean out my old car once it was empty. I even received a little help unloading. The service was over and beyond. The selection was great. My experience was outstanding and I would recommend Bernard and Jeff Wyler to anyone interested in purchasing a new car. Thank You Bernard and Jeff Wyler! The only thing that would have made my experience any better would have been if my car was FREE!!!!!

loly51368

11 de ago. de 2014

The staff was very friendly and courteous. They called me to ask questions before doing any work and they also seemed genuinely concerned. They were also very fast. Thanks,Lori Reed

richardbowling

10 de ago. de 2014

We came into Jeff Wyler Nissan with the intention of buying a new car for myself. We met Jason Baer who was very energetic and friendly. I felt like he was a very honest and trustworthy salesperson. He wasn't aggressive in his approach at any time. After spending several hours looking at 1 car, my wife decided that she wanted a new car for herself. We switched gears on Jason and started a whole new search. This turn of events didn't seem to throw Jason off, he started to show us a totally different car and all the different versions of it with the same enthusiasm. We finally deicide to purchase the car for my wife and went home feeling satisfied that we got a great deal and had dealt with an honest sales team. Once we got home, we began to think about the car I was interested in. We contacted Jason and went back that same day to buy the vehicle we originally intended to get. I should add that we are very frugal and certainly not impulsive spenders! The vehicles we traded in were 6 and 12 yrs old, and the trade in value was very reasonable. The quality of the new cars, the fair trade in, and friendly, honest staff made our overall experience very pleasant. I would highly recommend Jason Baer and his sales team! Ric Bowling

SoulSurvivor

9 de ago. de 2014

Our family has purchased two KIA Souls from the dealership and Raymond Richard has sold us both of them. He is a great guy very helpful and knowledgeable. We would not have purchased the second one if it had not been for his help.

bp72353

2 de ago. de 2014

John was very good to work with and a very likable guy. He did everything necessary to get me into the car I wanted and with the options that were important to me. He worked hard and effectively to get a deal done that night that we were both happy with. Selwyn was also a pleasure to work with

baewald

31 de jul. de 2014

Harold took as much time as we needed and was extremely knowledgeable of the car and all of the new things to learn on the car. He worked well on our deal and we feel we could not have made a better deal at any other dealership. He wanted us in that car with the Wyler name on the back and did everything to make it happen. This is our second car we have bought from Harold and we will definitely be back to him for our next car. He makes car buying a pleasant experience and goes the extra mile to answer all questions to our satisfaction. I would recommend Harold to anyone who is looking for a Cadillac and a pleasant, instead of a stressful experience.

cryans73

30 de jul. de 2014

This Team made me feel like family! From the beginning to the end. I explained what I wanted. I had several options and end the end I got way more than expected. This team worked non-stop to not only get what I wanted, but to get more than I expected and a price I never imagined. Thanks To John Reed, Selwyn Brown, Mark Ancona, and Jeff Wyler !!!

Garmana

30 de jul. de 2014

They are extremely understanding and take care of you. They treat you like gold and make sure you have everything you need. An amazing place!

Eric Baker

28 de jul. de 2014

I live in Louisville, Ky. and was hesitant about buying the car out of state. I drove 2 hrs to the dealership to a car that was already pulled out started and waiting for us to look at it. Blake and the dealership did a great job of cleaning the car and showing it. I would recommend them to anyone that finds that "Perfect Car" that they've been looking for!!

latrisa.caffierussell

24 de jul. de 2014

With this being my first experience with Nissan's service department, I must say it was very pleasant and professional! I didn't have a long wait and I was asked about how I liked my vehicle! I believe they are a lot more thorough than Honda (my previous vehicle was a Honda). Thank you very much!

bobbie1621

20 de jul. de 2014

Jeff Wyler Fairfield Nissan dealer is the worst car dealer I have ever dealt with. I will not recommend this dealer to anyone or I would dissuade someone from buying a car at this dealer. They have the worst customer service at their service department and no one know what they are doing in the sales department and the service department. I bought a 2013 Nissan Rogue in September and traded the car in for a 2014 Hyundai Tuscon in July. Best decision I have ever made. Just the thought of not having to deal with this company anymore takes a lot of stress of my mind.

Caleb Wood

20 de jul. de 2014

We primarily worked with Harold. He was extremely helpful and friendly, even going out of his way to help us, giving us his cell phone number and encouraging us to call him at any point with questions or concerns. He was not pushy, manipulative, condescending, or intimidating (like the majority of salesmen from other dealerships that we worked with previously). The price of the car (and all the features) brought us into the dealership, and our experience with Harold and his team served to confirm in our minds that we had made the correct choice in both car and care.

deany46

20 de jul. de 2014

This awesome man of God is what the world needs more of. My experience with Mr. John Reed was phenomenal. He kept my advised the entire time in the process he made me feel at home in the dealership. He is such a blessing to me and the group he works with. He is a born leader and his spirit is one to be admired. Thank you so so so much. I am going to get my praise on for all you've done for me and I ask that if there is anything you are asking God for, it is so. I RECOMMEND anyone looking for a car go see John Reed. Thank you and stay blessed!

muibien

20 de jul. de 2014

Jake was able to sort the svc paperwork and take care of the svc. He was very friendly and courteous. Tne complimentary car wash could be a little better though.

June Williams

17 de jul. de 2014

John Reed is a man of integrity, with his encouragement , I bought a Brand New Nissan 2014 Rouge. I bought a car that I loved.

Edgesrx

15 de jul. de 2014

What can I say John is a great guy even when I had doubts he said look up man I got this so I say this to say if you're looking for a salesman that knows all the ins and outs that will take care of you John is the man you want to see

mynewcaddy

8 de jul. de 2014

My experience with Jeff Wyler Fairfield was excellent. My sales consultant, John Reed, went above andbeyond all my expectations. He was professional in every way and a pleasure to work with. I wouldhighly recommend him to my family and friends in the future.

janetsh1

8 de jul. de 2014

John helped us get our 2008 Acura. It was a busy day & he helped the day go faster by encouraging us to hang in there. He was pleasant, he understood what we wanted in a vehicle & took us to the right one. We test drove it &he explained most of the functions of the car. I believe he was the right salesman for us. John has remained a friend & is helping my son get a better vehicle. I'm happy that it was John who helped us.

Dianemyoung

4 de jul. de 2014

I worked with John Reed on purchasing my 2014 Cadilac SRX and I was very pleased with his service. He was very knowledgable, very responsive and very helpful in showing me all the features of my new car.

Ms.Kayla

4 de jul. de 2014

What a great experience for a first time buyer! I went in with exactly what I wanted and my budget and went home with my brand new car! The whole team was patient, kind, & most important FUN! I didn't feel pressured to make a decision. Great job fellas!

smcardwell

2 de jul. de 2014

Mr.Caldwell worked patiently and consistently to help me decide on a car. I especially liked all the knowledge he shared with me about Kia's. That info helped me make a decision that I'm very happy about. Thank you!

dee.sanders.7902

2 de jul. de 2014

I worked with several of the sales team, starting with Raymond Richard. He was extremely helpful in getting the process of my car purchase started and letting me know my options. The next day I returned and worked with Bernard Caldwell who also provided awesome service. Bernard and the entire team at Jeff Wyler worked tirelessly with me throughout the day until I was able to find the right car for me. I highly recommend Jeff Wyler and their entire staff to anyone looking to purchase a new or used vehicle.

soquaint

30 de jun. de 2014

I had an awesome car buying experience with Bernard Caldwell. Bernard is very personable and friendly. He made sure I was comfortable with the whole car buying process. He was fun and funny and very knowledgeable about all of the vehicles and the car buying process and car buying options. He was attentive without making me feel pressured into anything. I got the car I wanted at the monthly payment I can handle.Thanks Bernard ! You are the best car salesman I have ever dealt with !!Bonita

TamicaRasool

29 de jun. de 2014

I went in for my oil change and as always the service was excellent, quick, and the staff is very helpful and friendly. I always work with Jake Roler who is very helpful to me and a pleasure to deal with. This time I also worked with Delton Crouthers who was also very helpful and went out of his way to make sure that my car was clean, dry, and ready to go very quickly! I truly appreciate the service that I receive at Jeff Wyler Nissan and would highly recommend their services to anyone! Thank you Jake for always being so pleasant and helpful! Thank you Delton for also being very pleasant and helpful! I look forward to seeing you both again soon!!Tamica R

lodi12

29 de jun. de 2014

Bernard was 100% professional and a good guy to work with. Told him what I wanted and he delivered. I will always recommend Bernard and this dealership in the future. Thanks guys!

lwolg

28 de jun. de 2014

Chris Patton greeted us coming into the dealership. Such a funny yet professional After talking to him a fewminutes explaining what we had in mind, I mentioned that we had gotten an E-mail from Jason Levy, Oh Chrissaid let me page him he may be at our KIA building. While we waited for Jason, Instead of Chris leaving us, hecontinued to discuss the Altima and its features. At a different dealership earlier in the day, we told the salesman who greeted us that we were their to see ????? and he said ok and left us waiting... But not Chris Patton. nopehe visited with us and asked us what we were looking for in a new car??? When Jason came to see us, Chris backed off and Jason showed us several vehicles test drove a few,and explained to us that he was in fact new to Jeff Wyler..We would have never know by the way he knew his way around cars. What a couple of terrific guys. Driving homewe spoke about the friendliness, and how after shopping for cars over the last 48yrs, we have NEVER experiencedsalesmen like that before and all without pressure!!! Next day we went back and purchased our new Altima . Now who stepped up to the plate to explain the mechanics, Oh yea Chris Patton , he knows the interior electronic and helpedJason out. You guys are really team players in our book.

KakCh001

28 de jun. de 2014

My husband and I purchased a used vehicle and though the first didn't work out, we used the 3day/250 miles exchange. Unaware the vehicle contained smoke, the first vehicle, though we liked, had affected my husband. We worked directly with Sean Cheek and Greg Fails regarding our situation. From the first initial communication with Sean, we knew that they were here to make things work, out f a very genuine place. The entire team went above and beyond in assisting us with locating a replacement vehicle. You don't encounter too many dealers who care as much as those at Jeff Wyler. Our business will continue to come to them and I couldn't speak more highly of a group. Our experience although at first looked dim, based off of previous dealers policies, turned into a wonderful experience that showed there are genuine passionate people who aren't out to just "make a sale." I can't thank this team enough for all the help they're provided. Also! While we came in with financing on our own, Elan suggested we just try out their financing group, as it's usually much lower. I was hesitant as I was wondering if it was true. We agreed and amazingly, they came back nearly 4% less than our own group! Highly recommend this group!

cooleyj1

27 de jun. de 2014

I had a great experience with my salesman Harold. He was very knowledgeable, professional, courteous and fun to work with. He listen well to my needs. Sean was very helpful in calculating the right payments that I needed and Selwyn was also very helpful in explaining the lease agreement. Great experience. Very happy with the deal I received. Sincerely Jim Cooley

Patrica Van Arsdale

26 de jun. de 2014

My recent new car experience was fantastic because of Mr. John Reed. John was patient, helpful, knowledgeable, and went "above and beyond" with me during my recent car buying experience. John came in on his off day to complete the sale. That's exceptional customer service. I have and will tell everyone I know to visit John when it is time for them to purchase their next vehicle. I truly Love my new 2014 Cadillac ATS. It was an excellent car choice for me and it's all thanks to John and his knowledge and experience!

513Elisa

25 de jun. de 2014

I would like to start of by saying that today was by far the worst customer service experience of my life! I bought a 2013 vehicle from this individual and he verbally promised me to get some unwanted customization taken off so when I went back for my service he was short and to the point forgetting what he had told me about getting the customized striping. He never asked if I had made up my decision on what I wanted done. I told him I was partly to blame because I didn't get what he told me in writing. He proceeded to getting very angry yelling at me asking me if this is what I do. Do I go around beating up on people that he can't stand this throwing his hands up continuing yelling. I was extremely shocked almost on the verge of tears wondering what will happen to my vehicle now and if my children were ok in the building where he was going. I came right to the first associate I seen and briefly explained what happened and told him I needed a manager. He just grinned and nodded oh yeah he said like he knew exactly what I was talking about. Lastly I would like to say I did speak to the Manager Arif Samad and he assured me he would follow up with me and send he would send a gift card. I am glad I talked to him, not for the gift card but so this doesn't happen to anyone else. The service department ended up doing a great job explaining everything to me and I would like to say they were fantastic. I don't want to derail anyone from Jeff Wyler but beware of John Reed he will sweet talk you into doing a great rating for him then toss you to the side! I hope you really rethink before treating another human being like this. Thank you for taking the time to read this.

jpherman

23 de jun. de 2014

I came to this dealership to buy a used car but left with a 2014 Cadillac. John was great, friendly, efficient and knowledgeable. Great representative for Jeff Wyler. This was our 7th Cadillac but our 1st from Jeff Wyler, we would definitely return. He deserves all awards he has received. He makes a long term customer feel appreciated and special. Thank you John!Selwyn Brown was great to work with in the financial end. We appreciated the time spent with us.

highval

22 de jun. de 2014

I was very impressed with my sales experience at this dealership. I attribute most of the experience to Chris Patton, the sales representative who helped us decide upon and select a vehicle. Chris was exceptionally knowledgeable about the vehicle we were interested in (Nissan Altima). There was no question that we asked that he could not answer without having to look up the information. He provided excellent information without any high pressure sales techniques, and without putting down other vehicles that we were considering. He wanted us to get the best value for our money, even if it meant that we might buy a less expensive car. He provided excellent follow-up, both during and after the sales process. He spent considerable time explaining the features of the car, both before and after we purchased it. The car we purchased had lots of technical features, and he diligently demonstrated all of them, and followed up to be sure that we were able to implement what he had showed us. He gave us a tour of the dealership and introduced us to the service and parts department staff. All were very friendly and congenial. He allowed us adequate time to test drive two different versions of the vehicle, without any pressure to buy either one.The purchase process itself went very well, with no real complications and with adequate information provided for us to make an informed decision. Signing of the papers went as well as these things can go, and the most important parts each document were pointed out to facilitate the signing process.Overall, I would recommend this dealership, and particularly Chris Patton without reservation. I plan to visit the dealership and hopefully work with Chris again when it is time for me to purchase another vehicle.

brandyj77

19 de jun. de 2014

Once again, the sales specialists at Jeff Wyler Cadillac have made me a very happy customer. I have purchased 3 vehicles from this dealership over the past 7 years, most recently 2 brand new Cadillacs since 2012. John Reed is an exceptional salesman who was able to work out a perfect deal to get us into a beautiful brand new 4 Cadillac ATS fully loaded for a price that could not be beat by any other dealership in the area. He is always extremely professional, courteous and took his time to show us all of the ins and out and how to toot all of the bells and whistles. He made my entire family (including our 3 month old daughter) feel very warm and welcome. We are thrilled to be customers of Jeff Wyler Cadillac and could not have asked for a better salesman to take us through the purchase process.

ch8016

19 de jun. de 2014

Curt and Casey? Were awesome in body shop. Service center did great Job and I got a great oil change special. Always my choice.r

clotilde1975

17 de jun. de 2014

Bernard Caldwell is one of the best sales specialist I don't never see , he is helpful ,he would help to found the best what you need.

hoopz1226

17 de jun. de 2014

The staff was excellent! I originally went to the dealer in search of a used car. While at the dealer they were patient helped educate me in my car buying process and I came out with a brand new car. I would recommend them to all of my friends. Simple because they took the time to listen to what I wanted as well as deliver above and beyond what I desired still within my price range!

godzmrc

16 de jun. de 2014

If I did not walk out of Jeff Wyler with a purchase, I would have still been on hundred percent satisfied as Mr. Bernard was just a fantastic person and the experience was well worth it. . Mr. Bernard is a great LISTENER and aims to have satisfied customers. Professional and comforting, his profoundly contagious personality touched everyone who came into the show room while I was there. Detailed oriented, eager to please without being pushy, he made my experience a great one. I started our conversation explaining to Mr. Bernard what horrible experiences I have had since my search began Aug of 2013. I had actually resigned to purchasing a car as the salespersons that I have dealt with, had one agenda and that was to sell the car of their choice and not of mine. When explaining my concern, Mr. Bernard assured me that Jeff Wyler was not that kind of place. He said "we are here for the customer". Shortly after sitting at Mr. Bernards desk, I knew his statement to be true. His undivided attention was on me. He listened to what I wanted and took over from there. He produced exactly what I asked for without a hassle and I left the dealership knowing the important components of my new car and an assurance that I could contact him if I had any problems or concers. He really made me feel like he was apart of my team. Thank you Mr. Bernard and may God continue to Bless you with many more happy customer sales. :o)

Droseman01

16 de jun. de 2014

John Reed was very professional and made me feel comfortable about buying a vehicle. I would recommend John Reed to anyone looking for a car.

lsprmjf

15 de jun. de 2014

Eric was great and helpful. Went extra mile to ensure we were comfortabe. We were not sure if we were going to purchase a car on this day but I believe we received a good deal and like I said before the service was excellent.

Car999

12 de jun. de 2014

While I originally went to Jeff Wyler Fairfield Kia due to the location and the fact we purchased anOptima there 10 years ago, I found everyone I talked to at the dealership to be genuinely interestedin the customer and their experience. I had originally requested information online and Lori Slaterresponded to my inquiries. Unlike the other dealers that contacted me and basically said "call me",Lori sent pertinent information regarding financing, buying vs leasing, etc. I asked for her as soonas I got to the dealership and she was both informative and genuinely concerned about me from thetest drive to driving the car off the lot. I would recommend Lori and the entire team at Jeff Wyler toanyone in the market for a car.

JPFEIFFER

9 de jun. de 2014

The purchase of my 2015 KIA Optum SLX yesterday turned out to be one of the best experiences I have had buying a new car. Lori Slater, one of the sales representative was so helpful and informative. Her attitude in every way is a credit to Jeff Wyler KIA. I can highly recommend the Fairfield KIA dealership. Thanks for a great experience. Vern Pfeiffer

roonie0326

8 de jun. de 2014

Everyone we dealt with was very helpful and friendly. Ended up needing to take the vehicle back for some body work due to some water stains during original paint job. Dealt with Body Shop and Service. Both departments helpful and friendly.

huddlesj

6 de jun. de 2014

I never need to guess what kind of experience I'm going to have when getting service. It's always exceptional. Mike (the service manager) was very attentive to my needs and answering all my questions.

piccioni

2 de jun. de 2014

Lori was very pleasant to work with. She made me feel right at home, she didn't pressure me into anything, and best of all she asked me what I was looking for instead of trying to sell me something. When it came time for price she and Greg Fails worked with me on the trade in value of my vehicle (gave me more then what I was looking for) and even gave me a great price on a new Optima EX that I couldn't pass up. They went above and beyond in my opinion, and because of that they will have a customer for future Kia's.

Cminges1

29 de may. de 2014

I just want to say that my experience this time in leasing my new Cadillac was awesome. This is the fourth time I have leased a Cadillac from Jeff Wyler, and by far this time was the best. John was great from the get go! From getting the offer finished quickly, to the sign and balloons left on my car. John was very knowledgeable about my new CTS, and explained everything so well. I would highly recommend John! Everyone at Jeff Wyler has been great, and I would definitely recommend your dealership! Thanks for a wonderful experience and a great car! I love it! The only thing I find it doesn't do is wipe your _ _ _! Thanks! :)

KimHartshorn

28 de may. de 2014

We were allowed to shop without being stalked and help was available when we needed it. When we decided to buy, Raymond was very helpful in getting everything squared away!

Masher

27 de may. de 2014

I had a great experience with Bernard! His personality and honestisty made me feel so comfortable that I was making the right decision. I would highly recommend buying a car from Bernard at Kia. He is one of a kind and you won't leave disappointed!

DHeidorn06

27 de may. de 2014

Great experience!!! Friendly, fun and stress free environment! I never once felt pressured. Bernard was awesome, he exceeded all of my expectations. I will recommend KIA and Bernard

Jr7mullins

23 de may. de 2014

Great experience at Jeff Wyler Kia used cars! I will definitely be back when it's time for my next car purchase. Bernard was great! Helpful and friendly. Made the process super simple.

skybluetent

23 de may. de 2014

The salesperson I worked with, Jason Baer, was very courteous, knowledgable and professional. As I got closer to making a decision, he worked with Mark Ancona to get me the deal I wanted. Both Jason and Mark gave me time to think about my decision. After my purchase, every detail was attended to in a timely manner. I would definitely recommend them.

Ep64471

22 de may. de 2014

After a disappointing visit to another Nissan dealer in Northern KY, I checked the online inventory available at a number of dealerships. Jeff Wyler Nissan Fairfield had the closest vehicle to what I was looking for. I spoke with Chris Patton, who was quick to verify the details of the car I was interested in and arrange a test drive for the following evening. He emailed me his contact info and pictures of the vehicle that evening. By the next morning I had a follow up email from him offering to get the financing prework started in the event I decided on a car and we could come to terms on a purchase. The vehicle in their inventory wasn't exactly the exterior/interior color combination I was looking for, Chris even went so far as to bring another car from another dealership to give me two options. On the day of my visit to the dealership, Chris stayed late to make himself available through the whole test drive, negotiation, financing process and gave me a thorough overview of the vehicle's settings, technology, etc. He made sure I had all the info I needed on the dealership, amenities, etc. Chris was very knowledgeable, took time to patiently answer my questions and offered to make himself available at any time. Overall a good buying experience.

Tangles3115

16 de may. de 2014

I have purchased a Cadillac from Wyler in Fairfield before. They are professional, helpful and right there to seal the deal. The showroom and service waiting area is clean and stocked with drinks and munchies...always a good thing. My sales person was John Reed. He was very energetic and answered all of my '50 questions'. At delivery, he was great at showing and explaining all new features on SRX. Also, I liked the balloons and congrats sign. Very good personnal service and I would definitely do again and recommend to others.

IainHughes

15 de may. de 2014

I just purchased a used Nissan for my daughter from Jeff Wyler in Fairfield and what extremely impressed with the whole experience. Everyone at the dealership went out of their way to be friendly and helpful. I worked with Bernard, who was very personable to both me and my daughter and really keen to match my daughter with a vehicle that met her needs (and mine). When my younger daughter needs a car I will definitely be calling Bernard.

kolthoff1974

13 de may. de 2014

I just went in to look and shop around for a Kia Optima and drove one home that night. Bernard worked hard to get me to drive home a new car that night and he came though. I love the car and very happy with the monthly payments. Only have great things to say with the whole sales staff at Jeff Wyler Kia. Everyone was friendly. Thanks again Bernard.

gfcorbin

13 de may. de 2014

Purchasing my first new Cadillac was very enjoyable. My wife wanted a red CTS coupe with a silver interior but they didn't have one on the lot. Kitty Kline told us that she would find one and have it there in a couple of days. She did!! It was just as my wife wanted. The service was great, as was the price. Thanks to all at Jeff Wyler Cadillac and Kitty Kline. We will be back.

BrittneyNW26

6 de may. de 2014

My husband and I got a Kia Soul with John and from the time I called him back til we signed the paper work and were out the door, John was so friendly, understanding, and professional. He was unlike any other sales person we have ever dealt with. We had some pretty rude and stuck up sales people from other dealerships, but John, He was so easy to talk to and he did everything possible to give us the best experience and the best possible deal with our new vehicle. He knew we had credit issues and he help with those too. If your looking for a great salesmen that's not going to put smoke up your butt and treat you like a real person, call John! Hes the best in Cincinnati!!!!

lvnnfldt

5 de may. de 2014

They were friendly, swift and accomodating. The service Department head I met with Saturday morning on the 3rd of May made my experience a pleasant one, which is not the usual with past dealerships's service departments I have encountered in New York...

DCH81O5

3 de may. de 2014

My husband and I were very pleased with our experience at Jeff Wyler Kia, in Fairfield, Ohio. I had been to several dealerships prior to Jeff Wyler. I was much more impressed by the people working at Jeff Wyler. Our sales person, Gary Hambrink, was very helpful and informative about the vehicle. Above all, he seemed to care about our experience there and making sure we were pleased with our decision on our purchase. He couldn't have been more helpful. I would say, Jeff Wyler is very selective of his employees. They all did a great job. Thank you Gary, for a great vehicle buying experience. I would recommend Jeff Wyler Kia and Gary Hambrink to my friends. I have had my Sorento for three weeks now. I can't find anything I don't like about it! Loving my new Kia!!

djlig

3 de may. de 2014

I contacted several dealers via email to get quotes on a new Altima. Jeff Wyler Nissan was the quickest to respond and offered a great price. When another dealer offered to beat their quote, I sent an email thanking them for their time, but David Goodwin called me and advised me that they were serious about earning my business. They ended up offering me a better deal which was fantastic, but the professionalism and responsiveness to my inquiries is what impressed me the most. I drove farther to do business with them and did not regret it. The car I was interested in was ready for me, and David treated us very well. He was knowledgeable about the features and made our final purchase negotiations pleasant and respectful. The sales manager, Jeremy Cupp, was friendly, and the finance manager, Selwyn Brown, was efficient, professional, and easy to work with. It was an outstanding buying experience from initial inquiry through purchase and delivery. I highly recommend David Goodwin and Jeff Wyler Nissan.

brickwall14

29 de abr. de 2014

Over a month ago I took my car to the Jeff Wyler Fairfield Kia Service Department and they diagnosed a leak from the transfer case seal. They recommended a transfer case seal replacement. I took my car to the service department and had them replace the transfer case seal. I picked up my car and within two minutes and two miles of leaving the service department my car jerked, made a horrible, maddening sound as if it were blowing up and stopped in the middle of Mack Rd. To make a long story short they towed my car back to the service department and gave me a loaner car. Delton from the service department called me at 6pm that evening; he told me that transfer case through no fault of their own just happened to seize up and caused the transmission to blow up. He told me they would take no responsibility for the repairs and it would cost me $6600.00 for a new transmission and transfer case. You can imagine the state of mind I was in. The next day I was faxed the price for a used and re manufactured transmission which was a couple of thousand dollars less. At this point I was livid not just because of the totality of what had happened but also because of what could have happened when your car's transmission blows up minutes after a repair and your car stops abruptly in the middle of the road. To make a long story short, I spoke with Steve Lacey the next day. He told me that they would look at the repair (after the fact) and try to determine what happened to cause the transfer case seal and transmission to blow up. Steve said that upon their inspection they couldn't find anything wrong that would cause this to happen. Next, Steve said they were having a Kia engineer come in to look at this. Steve said the engineer couldn't find anything wrong. At this point Steve said they were going to put in a transmission and transfer case seal at no cost to me because it would be covered under warranty. They also put in an air compressor which was also under warranty. So although my initial overall experience with the Jeff Wyler Fairfield Kia Service Department was extremely negative in the end they stepped up and made it right. So, thank you Jeff Wyler Fairfield Kia Service Department; I'm hoping for the best this time around.

echo69echo

29 de abr. de 2014

Bernard was a great salesman I will recommend him to all my friends and family. The customer service I received was top notch. Just an all around good dealership to buy from thanks!

garthstan

27 de abr. de 2014

I had talked to John on the phone and decided to take an afternoon and see if I could get an XTS. He ORDERED me to sit down and we started talking. After some time we decided to look at a customer service XTS he had outside. I had indicated that I would like a black one but this was silver coastal. He LET me sit in the car and then ORDERED ME inside to put some numbers together. I asked if I could drive the car and he indicated that I could DRIVE IT HOME. After several hours we worked out a lease that was good for both of us. HE FINALLY TOLD ME THAT I COULD DRIVE THE CAR NOW. I THANKED HIM!!!! I had never leased a $50000 car that I never drove.SERIOUSLY, John was very nice. I enjoyed his first question, What would you like to accoumplish todayl? He worked very hard to get me into this car. I just never got to DRIVE THE CAR until I took it home, and that was OK. I was familiar with the XTS before my visit with him, but I did not tell him. I just decided dto harrass him about not driving the car instead. I would highly recommend John to my clients and friends. I can see why he had TOP SALESPERSON AWARDS on his desk. He worked very hard to establish a RELATIONSHIP with me. I appreciate that. He did a great introduction to the car before I took it home. He also released 4 balloons before I left and took pictures. Releasing the balloons was a prayer that I had safe driving and enjoyment with the new car. NICE TOUCH!!!!\THANKS JOHN!!!!! I HOPE WE CAN DO THIS AGAIN IN 3 YEARS!!!! I WISH YOU ALL THE BEST!!Garth Stanley

pferndaddy

20 de abr. de 2014

The sales men at Wyler Kia were very helpful, friendly, and knowledgable! We never felt pressured and they were very willing and worked hard to meet our wants and needs to get what we want. We highly recommend Blake Brewer and Greg Fails when you visit there. They were so good we bought 2 Souls!

Fsorrento

20 de abr. de 2014

Elan Mousa was a pleasure to work with and the Sorrento is great! Elan did not try high pressure and - kept his word. Also the car is great on gas for an AWD SUV

Garth Adams

19 de abr. de 2014

This was more than an car buying experience. This was true testiment of what a family is. And my man John Reed was a true God send! To john and the group that was there till the end.... I love you guys!

rfontaine

18 de abr. de 2014

the car looks great , the repair were completed to me satisfaction. friendly staff. paint job is matching pretty well with the rest of the car.

myself56

15 de abr. de 2014

I bought a 2014 Kia Sorento last May and was having problems with the after market sunroof. I made the decision to just get rid of that Kia and get a different one. Elan Mousa had sold me that Kia and I was very happy with all his help and guidance in buying it. So, when I walked into the Kia showroom last week, I was so relieved to see him there ! He was very concerned about the problems I had been having with the sunroof . When I asked him what other 2014 Sorentos he had on site, he happily showed me what they had...even in the rain. So, I am now driving a Wonderful Kia Sorento with a FACTORY panoramic sunroof which I Love ! Elan was able to get a good deal for me, and I am so happy with my new Kia ! I have told lots of my friends that this is the place to buy a car!! And to see Elan! He is very helpful, but most of all, he is very knowledgeable about all the Kias and their features. Actual bumper to bumper knowledge !!! Thanks so much Elan for all your help and concern you showed me last week !! I love my Kia !!!

explody1199

15 de abr. de 2014

Had a great experience leasing a new Cadillac SRX from Harold McPeek at Jeff Wyler. I was very particular in what I wanted and Harold went above and beyond to get me exactly that.

phyllisw

15 de abr. de 2014

Jeff Wyler better NEVER let John Reed get away! He is the best salesman I have ever dealt with. He makes every customer feel very special. Thanks, Phyllis Wolf

Brittanyhowe

14 de abr. de 2014

I am glad I came to this dealer. Bernard and everybody at Kia were wonderful! I had my daughter with me who is two and we all know that isn't fun but everybody seemed like they were enjoying her company and she loved ringing the bell when we bought our BRAND NEW car. You guys have defiantly won my service for a life time! Thanks again !!

hlwolfe

13 de abr. de 2014

It had been 18 years since I went to buy a new car and I was really nervous about the process. I had been warned about being pressured especially as a woman. Bernard made me feel at ease -- asking what I wanted in a new car rather than showing me something I wasn't interested in. He answered all my questions, explained my options and let me make the choice. After the purchase, he took the time to explain how all the features on the car worked and even set up the blue tooth for me. I sing Bernard's praises to my family and friends. Thanks Bernard -- I love my new car!

hayley15

13 de abr. de 2014

I not only got a great deal on my 2014 Nissan Versa today I met a new friend. John Reed was very professional and treated me like family from the first phone call till I left the dealership he was waving at me as I drove away. John treated me with the utmost respect and was very honest with me. He told me on the phone come get your new car and he did whatever he could to make sure that I left in a new car. Everyone I came in contact with at the dealership was very professional and very nice. It must be a great place to work as everyone has a true smile on there face. I will refer friends and family to John and to this dealership for many years to come. I feel so blessed that I chose this dealership and was able to meet John.

kiwi2004

8 de abr. de 2014

My Husband and I visited this dealership when we were just beginning to search for a new car. Mark Ancona listened to what we wanted in a new vehicle and delivered! Great car, great price, great deal! We were honestly just starting to look and bought at the first dealership that we visited. Mark Ancona was unique in that he did not pressure us and listened to all of our concerns. If we raised a valid concern about a vehicle's features or a deal he either conceded that we were correct or proved that we were wrong. Completely honest and realistic. The first transparent vehicle purchase either one of us has ever been involved in. We were looking for a high end import or SUV and bought a Nissan Altima 2.5 and could not be more pleasantly surprised with its performance, appearance and features.

Shellster

8 de abr. de 2014

Awesome experience!! I went in for an oil change on my Altima and while waiting, decided to test drive a Juke and loved it! David Goodwin was my sales person and was able to get me in to the car while meeting my requirements and budget needs!! Thank you David for being so friendly, knowledgable and helpful with the whole process!!

harrison68

7 de abr. de 2014

My Experience at Jeff Wyler Faifield was the greatest, i certainly will be going back the next time I need a car. The employee that I had, Which was John Reed, Who helped me buy a 2013 Chevy Cruze, Gave us Excellent Customer Service. He pretty much treated us like family and so did the rest of the Jeff Wyler Fairfield team. I have already recommended to go to this dealership because of the great work they do and because of how friendly they are to everyone, Especially John Reed. John made us feel like family and we will be back again. Thanks John!!

slhutchings

6 de abr. de 2014

I purchased a new 2013 Murano in August and drove in 2 rainstorms and did not feel safe. I did not have control of the vehicle. I have never had that feeling driving any other vehicle including my previous 2006 Murano which I traded in. In November I went and bought 4 new Michelin tires so I could drive and feel safe on the roads. These new tires cost over $1000. The factory installed tires are ridiculous on a new vehicle that cost over $40,000. I contacted the sales manager at Jeff Wyler Nissan who said he would contact Nissan to see if they would compensate me for some of the new tire cost. To no surprise Nissan said no even though the sales manager said he thought they should have done something. I owned my 2006 Murano for many years and did not have any problems with it so I wanted a new Murano when it was time to buy a new vehicle. I am so sorry I did and had to pay an extra $1000+ to feel safe in it. This will be my last Nissan and last purchase from Jeff Wyler because I deserve better quality when I purchase a new vehicle.

Trayjay

4 de abr. de 2014

Wow! Bernard made me feel like I personally mattered to him. He didn't try to sell me a car, his goal was to bless me with quality transportation that would not leave me wanting. His knowledge of the vehicles is impeccable and his patience in making sure I understood everything was commendable. I was worried, frustrated, a little angry at times, and assuming disappointment; he helped me to be more at ease by his confidence and his determination not to let me be a dissatisfied customer. He failed at nothing. I drove home overjoyed not just because of the blessing that I was able to purchase, but also because of the way I was treated by Bernard....made me feel like he was my big brother wiping the dirt off my scraped knees and giving me a new scooter. I'm long winded so I'll shut up, now, but I could go on. His personality alone could empty that whole lot. If you need a car/truck/SUV, Bernard is your guy.I had a short time with Ryan. He also was very personable while being professional. He didn't waste any time while at the same time not rushing me. I must say that my experience at the dealership was more than pleasant. Jeff Wyler's Fairfield employees operate in excellence and I have decided that as long as I reside in this area, I will always purchase my cars from them. Even their mechanic (Rod) has a way of making you feel better about a repair. Rod is a very pleasant guy to work with. I'm sure, though, that because of the blessing I received in purchasing my vehicle, that I most likely won't see Rod for a while. But I might just peep in to say hello to him when I come in for maintenance service.

jtizdale

3 de abr. de 2014

My wife and I had a fantastic experience at Jeff Wyler's. The sales staff was professional, friendly, and very knowledgeable about our vehicle and the comparable make and models.

vhatcher

3 de abr. de 2014

Will not be returning or recommending any one I know to come to dealership, I was told by a family member not to deal with jeff wyler, that they had a bad experience, yep should have pay attention. First off the deal changed about 3 or 4 days after I bought the jeep, everything was all fine and good when we worked out the deal, the stereo system was going to be removed from my truck when I traded it in, which was no problem during the negotiations, but when my brother-in-law came to take it out 3 or 4 days later, he was told that the radio did go with the system, last time i checked the radio was part of the stereo system, especially 325 dollar after market radio, then I called and talked to the used car manager Doug, which i explained the problem to him, which he could not get me off the phone and back to Gary fast enough, Problem not solved I also asked for them to checked and see if there was second key to the jeep, this only took me calling back 3 times and about 2 weeks to find out no, so I asked if the dealership could help me out with paying for the key, I was told that he was not sure, that the dealership did not make any money on the sale, oh that's believable, so he gave me a number to the guy they use and fro me to get a price and call back and see if they would help pay for it, really nice after the sale service. In conclusion, at this point I have now already made my first payment, and figured to save time and aggravation , I'm going to just go have the key made and pay for it my self, and the radio is just a loss, next time everything is in writing, well there will not be a next time at this dealership

dmclean717

3 de abr. de 2014

Kitty was very helpful both in specifying options and comparing financing options. After the sale was completed she took her time and went over all the features of the Cadillac and the new CUE system. I would recommend Jeff Wyler to my friends and have them ask for Kitty to assist.

drfarmer

30 de mar. de 2014

I was not comfortable starting over and looking for a new car. It had been 13 years since i bought a car. I had visited a couple dealers but dealing with Bernard and Jeff Wyler was a very nice experience. They were friendly and helpful. I felt i could trust them. I am looking forward to working with Bernard in the future. I feel they will stand by tbeir word.

prater82

29 de mar. de 2014

We have went to several different dealership's trying to purchase a red Nissan Juke. Jeff wyler was the only dealership who would work with us. We wanted a red juke with the grey console. We got in contact with David Goodwin and he had our exact vehicle we wanted the very next day. We drove 2 1/2 hours from Indiana to get to Jeff Wyler and it was worth the trip. The prices can't be beat. I highly recommend purchasing your next vehicle at Jeff Wyler Nissan in Fairfield Ohio. Thank you David Goodwin and Jeremy Cupp.

Cadiphobia1

28 de mar. de 2014

I had been thinking about purchasing a Cadillac for some time, and came across a Wyler Ad in the Cincinnati Enquirer. They had several "demonstrator" Cadillacs at a very good price. I decided that I would go and see these cars and that is when I met John Reed. John was waiting at the door for me and greeted me very cordially. I explained to him what I was looking for and he took it from there. Eventually, I took a test drive at my convenience and was totally thrilled with the car that I drove. John was more than helpful in explaining all the features this car exhibited. I bought the car and was totally surprised to find that I also received an Apple IPad with the purchase of my ATS. I will see my new friend and visit when I need service. This was truly an awesome experience!

crichardson241

27 de mar. de 2014

John made me feel very comfortable about buying my SUV. He ask questions to help me find exactly what I was looking for. I would definitely recommend my family and friends to stop in Jeff Wyler and let John help them.

clb_polo

26 de mar. de 2014

I had the most amazing experience when looking for a car. Mr John Reed was my Sales Consultant. From the time I stepped into the show room until the time I drove away in my new Nissan Rogue he was by my side assisting me he asked if I would like something to drink and even asked if I was hungry! John is very professional and knowledgeable in his job. I feel that John Reed is an asset to this dealership. John worked very hard for me and he made my car experience a delight. He spent a lot of time going over all the details of my new car. I got my picture taken with my new car, balloons and a banner. I was treated like a queen. My friends thought I won the car because of all the fuss that was made over me purchasing this car. This would have not happened if it weren't for John. I told my friends about my experience and how amazing this experience was and to go see John Reed. Again I want to say that he is an asset to this dealership and you should be proud of his professionalism and knowledge. I will be returning in 3 years for my next car and will only deal with the man John Reed.SincerelyCandice Brinkman

Unreal0601

26 de mar. de 2014

Doug, Ryan, and Raymond were awesome and had so much patience with me. I am going through a rough situation and went to two other dealerships and no one was willing to work with me. Doug, Ryan, and Raymond did all they could do to get me out of my lease into a used car. I can't express how appreciative I am for their hard work. I highly recommend Jeff Wyler Kia and when I need a car in the future I will definitely be coming back to them! Thank again guys for all your help :)

mule1178

23 de mar. de 2014

We worked with John Reed to purchase our new 2014, Cadillac SRX. John was extremely friendly, professional and delivered on our every request. The staff is friendly and I would highly recommend John Reed to any of my family and friends. If you are in the market for a new car, you must stop and see John and the Jeff Wyler family in Fairfield, OH.John - Thank you for everything... we love our new SRX...Jim & Linda

Ronandsheryl

20 de mar. de 2014

This is my second Kia. The first was a Spectra 5 (2006) and now my Optima SX GDI Turbo (2012). I had a problem with a tire that I purchased from parts. The tire had a bubble and I wasn't exactly sure how to remedy this problem other than to purchase another newtire. The tire for my car isn't kept in stock because it is very expensive and was only put on the 2012 Optimas and had to be ordered. Bill and the rest of the service team explained that this problem was covered under "road hazard". I waited a few days for the new tire to come in.Because of my wait Bill not only put the new tire on for me he also rotated the left rear tire to the right front and at NO CHARGE. I couldn't believe that alll of this was done at NO COST. I am a satisfied customer, have already referred other people to purchase a Kia .I will continue to purchase other Kia"s in the future from Jeff Wyler Kia in Fairfield. I can't wait until the 2015 Kia K900 comes in. Sheryl and Ron Armacost

lensgirl1

19 de mar. de 2014

Raymond assisted us with the purchase of our Kia Optima. He was very helpful and professional. He made us feel very comfortable with our decision.

fbq1955

19 de mar. de 2014

My buying experience was great. Raymond Richard was very friendly and worked hard to find a SUV that met my requirements. He answered all of my questions and concerns and contacted me when he located SUVs that I might have been interested in. Raymond was professional yet personable when communicating with me either by phone or email. I will definitely refer family and friends to him and to this dealership.

bb60134

18 de mar. de 2014

This is the second vehicle that I've purchased from the Jeff Wyler Group. My first experience at Eastgate was beyond what I had expected, the guys at Fairfield are better. Working with Bernard was awesome, good guy and easy to talk to; work with and very helpful. I would recommend Jeff Wyler Fairfield to everyone.I also have to say it was easy working with Ryan in Finance, it's not too often that the Finance people get any acknowledgement, unless its a bad one. Not this time, everyone was great and I'm happy with my purchase.Bruce Bockart

heatherchaney7

18 de mar. de 2014

When we decided to buy a new car we had done a lot of research online. We knew we wanted the new 2013 Kia Optima SXL Turbo and decided of Jeff Wyler based on recommendations from friends and family. I initially contacted the dealership online and immediately received a response from Gary. He worked with me for several days, sending me videos, answering questions, etc. He was extremely helpful and quick to reply. The evening we arrived at the dealership Gary was with another customer so we were directed to Bernard. My husband and I have known Bernard for a long time through Fairfield football. That being said, we didn't know he worked at Jeff Wyler, but it was nice to see a familiar face. Bernard was nothing but professional! He was patient, helpful, thorough, and answered all of our questions. Bernard did everything he could to get us in the car we wanted, for the price we wanted and with terms that worked for us. I would definitely recommend Jeff Wyler to others! From our initial contact online, to working with Bernard, the sales management team, to the finance office, it was a true pleasure!

happyinmyxts

17 de mar. de 2014

Everytime I am in the dealership I am not only very pleased with the service, but I am amazed at the way I am made to feel like I am part of a family. I am always treated with respect and understanding. The employees always go out of their way to make my experience extremely pleasant. Thank you at Jeff Wyler for caring we do appreciate you!

ridegood143

14 de mar. de 2014

We were greeted with a friendly welcome. Was very interested in showing us the cars and explaining the ends and outs. Able to feel comfortable with the conversion with no real pressure as you have to get today to get this deal.Now for this, did not know that I was going to be graded on how well I can write, as to not answering the question of WHY.But still like it ALL.

mzshears369

11 de mar. de 2014

THE WHOLE EXPERIENCE WAS VERY NICE AND EVERYONE WAS NICE AND PROFESSIONAL ALWAYS MAKING SUUR WE WERE TAKING CARE OF MR HAMBRICK WAS VERY HELPFUL FAR AS INFORMATION ABOUT THE AUTOMOBILES HE KEPT TRYING IN MY BEHALF AFTER THE DEAL WAS DONE HE TOOK TIME TO SHOW ME THE SPECIAL FEATURES IN MY CAR HELPFUL HINTS I REALLY APPRECIATE ALL HE DID I REALLY LOVE MY CAR

KearstinWood

11 de mar. de 2014

John was very helpful and friendly. It was the last day of the month so he had a lot going on that day. As a matter of fact, this was his off day. He still came in. I wasn't sure if I was actually going to buy a car that day but I left the lot with my brand new kia. John made that happen!!!

meganodell370

9 de mar. de 2014

I went in looking for a newer used car with a low millage at a decent price. Duke found a list of cars in my price range out of every car I looked at I felt very confident that we would find the right one. They services they did to the car were amazing and I feel very safe. I couldn't be happier with my purchase at Jeff Wyler!

kentbaker1111

9 de mar. de 2014

My wife and I were very impressed with Rick Brock and this dealership. This was our first time buying at this dealership and it was a very pleasant experience. Rick is an extremely friendly salesperson and very knowledgeable of the vehicles. We wanted to purchase a 2014 Nissan Rogue with specific features, but due to limited supply, he had to locate one. During this process, he kept us posted on his progress and was able to find exactly what we were looking for. I would highly recommend Rick Brock and the Jeff Wyler Dealership in Fairfield.

Clifton44

8 de mar. de 2014

Let me start by saying, "We had the most pleasant car buying experience of our life!" If you're shopping for a car, drive right over to Jeff Wyler Fairfield Cadillac Kia Nissan to get your next vehicle. We purchased two new cars to replace our wrecked 2000 Toyota Sienna and our aged 1995 Honda Accord. Jeremy Wright (Sales Professional) negotiated our deal over the internet. We haggled over several days trying his patients with numerous emails, but Jeremy pleasantly responded to them all. We arrived at an "Out The Door" price including taxes and title -- only to find out -- we made a mistake. Marc Ancona (Sales Manager) caught the mistake when he crunched the numbers and informed us. But instead of making us pay for our mistake, Marc subtracted the error from the cost of the vehicle which cut into the dealers profit. How many dealerships would do that. Selwyn Brown (Finance Manager) was very personable and pleasant to work with as well. Instead of pushing many costly additions, we shared stories while completing the final documents. What a dealership! If you want honest salesman (Jeremy Wright), superior customer service (before and after you close the deal), and competitive pricing then shop at Jeff Wyler Fairfield Cadillac Kia Nissan and you won't be disappointed. We Weren't!

tabest

8 de mar. de 2014

I've always had toyotas and hondas, so this was my first experience with a nissan service department. I came in for an a oil change and was greeted with a smile from Jake. The timing was great, not half my day! :) the price was reasonable. When I checked out tge young lady was very pleasant as well. Overall a great first experience with jeff wyler nissan service department in Fairfield Oh. Thanks!

jeffsprather

6 de mar. de 2014

Everyone there was very kind and friendly. I didn't feel forced to leave with the car even through that its there job to sale cars. My overall experience was great. A whole lot better than previous dealerships in the past. Chris was very knowledgeable in his area. It was like he was a friend willing to help someone out instead of a car salesman trying to sell cars. 5*

0343

6 de mar. de 2014

My rating for the salesperson is nothing but excellence. John made my son and myself feel very comfortable and at ease. He greeted us with a smil and welcome us to the dealership. He was very professional and made sure we understood everything he was explaining to us. I came to buy a used car but ended up buying a new one. John took his time and answered all questions we ask him. If all of the employees are as knowledgable, kin and considered as John, John Wyler Cadillac can be nothing but a successful business. I highly recommend this dealership to any and everyone.

gregbishop

6 de mar. de 2014

Arif Samad, my sales person was extremely helpful and patient in helping me select my first new Cadillac. The original car I wanted had been sold, so Arif worked with to show me other cars he thought I would be interested in. He even had them lined up waiting on me when I arrived.When I came back to the dealership to pick-up my car, Harold McPeek spent two hours with me going over the operation of the car from bumper to bumper. He also, set-up my OnStar on line before I arrived and showed me all around the dealership and service areas.This car buying experice was great and I would recommend Jeff Wyler Cadillac to all my friends.

babslm15

5 de mar. de 2014

Third car we have bought from this dealership. Very happy with the attention and care we received as well as with the cars. Staff did everything possible to accomodate our needs and preferences. Will look to them for our next vehicle purchase.

carlacp

5 de mar. de 2014

everyone was really nice the day I went to buy my card duke helped me find the perfect car, ,I went to change the oil of my car and the staff from service was very nice to, I definitely recommend Jeff Wyler Fairfield. Thank you so much.............

arc225

3 de mar. de 2014

1) I was very serious about buying a Rogue and told the manager this directly. He really took the time to sit down and discuss my options, which I greatly appreciated. He said he would work out a great price and email me a quote. The manager ended up emailing me a monthly payment price 3 days later. After that, I emailed him twice asking for an out the door price with cost breakdown and didn't receive a response back, so I gave up on the dealership entirely. Very disappointing because the reviews of this dealership looked promising. 2) The salesman gave me a credit application to fill out and sign... when I told him I did not want them to run a credit report on me (because I wasn't 100% sure on buying from their dealership since I hadn't received a single price quote from them), he told me they would not be running the application and that it was just normal paperwork. Well... they definitely ran a credit report... which is frustrating because I didn't end up buying from them so that decreased my credit score (which isn't incredibly high to begin with because I'm a new college grad).3) Drove from Indiana to visit this dealership because they offered a $25 gift card so I figured it was worth considering them if I could get a great price. I had to email the salesman three times before he finally emailed me the gift card.

bfishhookbrown

28 de feb. de 2014

The experience was the best, that we have encountered in all the years of buying cars. Actually, we were undecided as to the type of vehicle, we wanted, with the exception that it had to be GM. We had stopped in the KIA dealership, just to see what gift I had won, on the scratch off card received in the mail. We were immediately met by Raymond Richard. Raymond asked if we were looking for a new or used car, Jeanette told him that she was interested in New Cadillac, but uncertain as to what. Richard took us over the the Cadillac side, and introduced us to Brad Childers and Harold McPeek. Everyone in the dealership was so nice, and surprisely people not even involved with our deal, acknowledged us by saying "Good Morning". We had been at a GMC dealer earlier, and were not even approached by anyone to ask to help us, so we left and found our way to "King Richard". Raymond explained the options on the ATS, during the test drive, some that we were unaware of, even though we had checked the vehicles out on the internet. We were very impressed with Raymond. He made us feel as through our questions, no matter how small was important to him. The professionalism of Raymond Richard, Harold McPeek, Brad Childers and Selwyn Brown was great, and made us feel comfortable with the information that we were receiving. We are very happy that we came to Jeff Wyler Cadillac.Thank you for the Great ExperienceBill and Jeanette Brown

SUSANGROTHE1

27 de feb. de 2014

Jess said if I did the survey, I would get a free detail. He was real pleasant and personable. John Reed my salesman visited with me while I was waiting. which made my wait a pleasure. I will buy my next Cadillac from you.

RMesser1982

26 de feb. de 2014

Was originally told that the mileage plus plan would cover "Preventive Maintenance" on my car, so I purchased it. I took my car to Wyler Honda in Colerain to have a timing belt and water pump replaced which is considered "Preventive Maintenance" on a Honda and was told it only covers IF the part is faulty or is about to be faulty. How can a belt be "about faulty" A belt either breaks or it doesn't, and in Hondas when the timing belt breaks that means its more than likely going to need a new motor. I would consider replacing that belt as "Preventive Maintenance"I was duped into paying an extra $2300 for a Mileage Plus plan because I was told it would cover the timing belt and water pump replacement. I originally set up an appointment with the service department at the dealership, where I was told a day later that the dealership didn't have the appropriate tools for the job. Really? So then they referred me to the Wyler Honda store on Colerain Ave where I immediately picked up my car, drove 20 minutes to Colerain for them to tell me whoever told me the Mileage Plus plan covered the timing belt and water pump are full of it. So, I drove all over the place inconveniently was told something different than what I was originally told by the dealership I purchased the vehicle from.

fishbrannon

25 de feb. de 2014

My, My. What a wonderful sales rep you have in Blake. He was very considerate and knowledgeable about any car not just a kia. My husband and I enjoyed talking with Blake during the down time in leasing a new car. He was such a great young man. We were wanting to just check out cars today but ended up leasing a Kia Sorento thanks to him. You have a real gem on your sales team.

robinsea

24 de feb. de 2014

John did a fantastic job taking care of us. My wife and I came in to purchase a used Cadillac. We came in around 8 pm and John greeted us with a smile. We explained what we were looking for and he took care of everything. We were concerned that we may have come to late but he assured us that he would stay as long as it took to take care of us. We would definitely recommend John Reed and Jeff Wyler to our friends. Thanks for such quality service!

kennetthomas

23 de feb. de 2014

he is good man buy car from I will be back in 3yrs get my next car hope john reed be there he wii be my personal sale person I wiil ask for

Garmana

22 de feb. de 2014

Elan helped us with our new vehicle. He is so helpful and friendly! It was such an easy process. Every time I go back for an oil change or even a free car wash the entire staff is incredibly nice and friendly. They treat every person this way! They make sure that you are comfortable and taken care of.

jay0812

21 de feb. de 2014

Mr. Caldwell really worked with me. He was great with my boys. He made sure they had something to draw on and he gave them something to drink and some cookies to keep them occupied. He made sure my new car was clean real good. Since i been to jeff wyler before he basically told me we're family. He also said that Jeff wyler wants his customers in good, safe and dependable cars.

maryking

21 de feb. de 2014

I was very impressed with the professionalism and peace of mind while working with Bernard.The efforts to keep me in my budget range was outstanding.I not only got a wonderful car; I gained a friend in the process! I will recommend Bernard and Jeff Wyler to everyone in need of a reliable vehicle and outstanding service.

lmays21

21 de feb. de 2014

Bernard Caldwell was awesome I called the dealership told him what I wanted and an hour later we were ringing the bell for our purchase!

VeronicaMcCall

20 de feb. de 2014

When I completed my supplier discount certificate my information was sent directly to the dealership. Harold emailed me right away offering his assistance and he sent me several emails with pictures of vehicles that I might be interested in. Harold was very attentive to my needs. He offered to come in on his off day or to stay late if I needed. I had been visiting several dealerships and communicating with a few salesmen online but the moment I actually spoke to Harold I knew he was who I wanted to purchase my vehicle from. He made me feel at ease from the very beginning. He also informed me that if they did not have what I wanted, he could find and get it for me. He was very patient, friendly, and he made my car buying experience very comfortable. After completing all the paperwork, he had my new vehicle washed, gassed up, with a pretty bow and sign on it. Then he took the extra steps to show me how to operate and program my new vehicle and set up on-star for me. I could go on and on about how satisfied I was with my experience at Jeff Wyler Fairfield Cadillac. Harold has excellent customer service skills and I would recommend all of my family and/or friends to him!!

1lisa

19 de feb. de 2014

BIG Kudos to Jeff Wyler Kia Dealership. My sister an I had a bad experience at Jake Sweeny dealing with a sales consultant that was very rude and tried to pressure my sister into a bad deal. On a humble we came to this dealership. Raymond Richards was our first encounter when we arrived. He was very polite and professional and made us feel welcomed. I always say first impression is the best indicator. I was on guard due to our previous experience that evening at Jake Sweeny, however Mr. Raymond's professional, and business demeanor quickly eased my fears. Mr. Richards introduced my sister and myself to his manager. Mr. Richard's and his manager both listened to what our needs were despite it being the end of business day. Thats what I call going above and beyond. I'm sure they were ready to go home and enjoy their families. Mr. Richard and the manager took my sister information and made us feel comfortable a deal could be made that was feasible for my sister and beneficial for the dealership. We left that evening feeling as if we were in good hands. The next day we returned and was able to secure the deal. My sister was able to get a great car. BIG, BIG Thanks to Mr. Raymond, who maintained professional and courteous anwsering ALL my questions and I had a lot of questions that needed answers, his manager and Ryan Melnert who closed the deal. You all worked very hard and brought your A game forward in customer service. I believe it was Ryan that quoted a quote from Mr. Wyler. I'm going to paraphrase, We are in the customer service business that just happens to sell cars. SO So true. Keep this concept and you will continue to build great relationships in the community you serve that will in return bring in great profits for your business!! Mr. Raymond keep on doing what you do and I will be sending folks your way!! One happy customer!!!! Be Blessed

heardbt

19 de feb. de 2014

My experience with the dealer and Bernard Caldwell were great. There were a few minor issues that they went above and beyond to accomodate my request. I would definitely recommend Mr. Caldwell to any one looking for a great car buying experience.

medicjen

18 de feb. de 2014

Duke done an absolutely wonderful job. I would definitely recommend him to friends and family. He went above and beyond what he should've to help me get a new vehicle. I am a long time Kia, and Jeff Wyler customer. As long as they have employees like Duke, I'll be back again to purchase a new Kia!

jventura2

18 de feb. de 2014

I bought a 2012 Dodge Challenger from this place, where it was nice at polished up only to notice that the trunk button had been shoved through the dashboard, the weather stripping under the hood was loose and came loose when going down the highway and to make the experience even worse, when the car was salt covered (as we all were this winter) a very significant defect showed up on the front, passenger side bumper. The car had obviously been either hit with something or had hit something, then simply, as their own auto body expert pointed out, "hand brushed over with paint". They, of course, denied any liability for the damage and refused to make good on their deed of selling me a damaged vehicle. I do know the term, "buyer beware" very well however, I cannot believe the complete lack of integrity in selling damaged goods to an unsuspecting customer. During my visit to have what they would make good on I also had found out the car had been in a rear end collision while the sticker on the car had stated that the vehicle was "CarFax approved." It wasn't until my visit there that I was told that a Carfax report should have been presented to me. If I had known of this vehicle's condition, I never would have entertained the purchase. In a very strained economy where we are now thriving on Customer Satisfaction for what's most important, repeat business, I will certainly never give thought to buying from Jeff Wyler again, nor would I ever refer them to friends or family.

BAnderson22

16 de feb. de 2014

Second time around has been the absolute best! John Reed my sales expert was outstanding a alleviating my anxiety regarding the purchase of an even more expensive luxury car than my previous Cadillac. With John, there was no buyers remorse, I drove away feeling confident I had the car "I" really wanted with all the bells and whistles and no haggle over price. The Fairfield Jeff Wyler team went the extra mile by staying late, John returned my emails after hours when I knew the facility was closed just to make sure my questions and concerns were answered. John Reed, coordinated and scheduled the extras notified me via email everything was done. The team leader Mr. Childers and the financing person all accommodated my odd work hours to get the deal done. Mr. Reed and the Jeff Wyler team exceeded my expectations. Make the drive and see for yourself! See you guys in the futureBelinda

mikesaylor

16 de feb. de 2014

John Reed was very knowledge able about the Escalade vehicle and very friendly. He was easy to work with and I didn't feel pressured. I would recommend anyone to seek his help with the purchase of a new vehicle. He is a hard worker. Selwyn Brown was also great to work with on the finance end of the business. Brad Childers was also professional on his part of this GM business.

MeganTheresa

16 de feb. de 2014

Gary Hambrick and Bernard Caldwell were awesome!!! They did everything in their power to make sure I was happy with the car and the price. I will for sure recommend them and this dealership!

Erika_W03

15 de feb. de 2014

I went to Jeff Wyler in Fairfield because my father has went plenty of times for his cars. I really enjoyed the experience I had with the dealership. I told Bernard Caldwell what type of price range I was looking for, the specifics of what I wanted within the vehicle and he made sure he helped me with each and every detail. He made sure he kept me within my price range as well made sure I left with a car that was well fitting for me. Very friendly-oriented guy and he was very nice. I enjoyed my experience with Jeff Wyler and I would most definitely recommend the company.

ekika21

14 de feb. de 2014

Went in for a new car, came out with one. Very friendly people. By far the best customer service ever. I would recomend this dealership to anyone looking for a new vehicle.

RhonKia14

13 de feb. de 2014

I went out to just scope out my options for a car. I stopped in the Kia dealership and Raymond Richard literally popped out of a car and offered to help me, with a "Good afternoon folks, how can I help you". We spent the afternoon working with Raymond who was very pleasant, knowledgeable and honest about my options and what was available. I must say that had Raymond not been so pleasant to talk with throughout my visit, I might have just walked through and moved on to the next lot. I walked away with a brand new 2014 Kia Sorento when I was looking for something used, and I've very happy with my purchase.

Mirhussain

12 de feb. de 2014

Arif has been helping buying cars for the last ten years, because of his sicere dealing, great sales and customer service we keep going back to him, our whole family trust him. We are completelt satisfied with our sales experience.

ddouglas11093

11 de feb. de 2014

Great experience with Jeff wyler. Bernard made my purchase easy and found exactly what I was looking for. Very friendly and professional staff. Got what I wanted at the price I could afford.

cklevolk04

11 de feb. de 2014

John Reed delivers what he promises! He went to work for us hours before we had our appointment! He found a minivan in the parameters that we discussed. His drive to do the very best for us did not go unnoticed. He was great to my wife and especially my kids! He also stayed late to help us get a vehicle immediately! The entire staff was courteous and welcoming! Looking for a vehicle in the Tri-State area then I strongly recommend John Reed!

rubihcorp

10 de feb. de 2014

Price was not rated great, but price point is as expected as this is a Cadillac purchase.Entire staff was professional, friendly and took the extra step to make my experience one of the smoothest transactions I have ever had.Great dealership!! Being a leadership expert, you all hit the mark when it comes to customer service!Rubi HoPresident, Rubi Ho Corp, a Leadership Firm

huddlesj

10 de feb. de 2014

Went in for an oil change and tire rotation. Kind enough to let me know I did not need tires rotated which saved me some cash. Also put in my own air filter but could not get the cabin filter installed on my own. They did it for me. The service manager was incredibly friendly and helpful. I recommend Jeff Wyler Kia to all my friends and family. I'm very satisfied with my vehicle and the service.

Epicent3r

8 de feb. de 2014

When in to lease a brand new Kia Sorento. We wanted a vehicle with AWD and were trading in our Kia Rio. We were able to get the trade value we wanted, get a rebate on the MSRP of the new vehicle and get a fantastic rate. On top of the fact that we put $0 down and were out of there within 3 hours total, an overall fantastic experience.

jshoemaker64

3 de feb. de 2014

Great service. Gas tank filled as promised. Gary Hambrick is an awesome salesman and really knows his stuff! Look forward to dealing in the future. Sincerely, Jeff Shoemaker

ncaletges

1 de feb. de 2014

This is my second Cadillac but my first purchase with Jeff Wyler Cadillac. I had a problem with my first Cadillac and even though I didn't purchse from Jeff Wyler, Harold McPeek helped me resolve my problem. So when I was in the market for a new Cadillac I knew I wanted to purchase through him. He is very knowledgeable, cooperative and made my overall experience and excellent one. I woulod recommend Jeff Wyler Cadillac and Harold McPeek to all of my friends and Family.Thank You,Nick Caletges

nmbenning1

31 de ene. de 2014

I was searching around and sent in quite a few inquiries on cars and a few called back, but soon lost interest in working with me when they found out I didn't have employment or good credit. Duke sent me an e-mail and gave me a call back right away, and even after I told him about my situation he was still positive and said he was going to try his best to work with me. He worked with me over the phone and helped me find a few cars that would fit my needs and budget, then worked on his end to find the best way to get financing for me. My husband co-signed with me and I drove off the lot today with a brand new (to me) car that met all the requirements I asked him to help me find. Duke and Jeff Wyler treat you with respect and curtsey even when your not the ideal (credit/job) customer. After I agreed on the car I wanted and they cleaned it up, it was noticed that there was a chip in the glass, they let me know that they would be fixing that for me as well at no extra cost and this is a used car not new. I am and was very impressed with this and am very happy to be a customer.

Tyler Rebman

31 de ene. de 2014

Jason Baer was very courteous and responded professionally to all my questions. On a very cold freezing day, he met my needs in test driving a 2014 Maxima without any problems. My wife enjoyed a test drive as well, where she fell in love with the Maxima model and decided that it was the car for us! Putting our new Maxima to use for our family has already saved us in fuel costs in comparison to the Trailblazer we've owned since 2004 and that is a huge bonus to us with the costs of high gas prices! We surprised our 2 kids with the new car and how happy they've become with it, words can't describe! Thanks Jason Baer for being a great Salesman and making our new Maxima purchase a great experience!

JLW57

30 de ene. de 2014

What a truly wonderful experience I had at Jeff Wyler Nissan, leasing my new Rogue. The staff is excellent and are their for your needs! I trust the service department will be the same. Thank you again, Harold and Mark you are both 5 stars in my book. JW

lehitch

30 de ene. de 2014

Jake went above and beyond on his customer service. I had appointment at 4:30 and the car wash guys had gone for the day. So he went and washed my car for me after it had been serviced.

m9mcclary

28 de ene. de 2014

Thank you Jason Baer for your kindness and expertise in helping me sort through through all the options in selecting my 2014 Altima. I was impressed with you and all your staff. You have earned my trust. Actions speak louder than words, and I have already discussed with my daughter to lease her next vehicle with you instead of her past dealership where she's leased three Nissan's consecutively. I purchased two former Altima's myself in 2008 and 2010. This time I'm pleased to have ventured to your dealership and had the opportunity to meet you and lease my first Altima. Thanks again, Jason, I appreciate your integrity and help!Merry McClary

katrinemarie

25 de ene. de 2014

Had my TPMS (Tire Pressure Monitoring System) light come on my dashboard during this rough cold snap this winter, after multiple attempts at ensuring my tires were indeed inflated appropriately, and after an opinion with a local mechanic friend I knew, we concluded there was likely a TPMS malfunction at stake and we all agreed that would best be served by the authorized dealership. I'd been coming to Jeff Wyler Nissan since 2008 as I consistently appreciate their customer service, friendliness, quality of communications and pricing I can deal with. Jess helped me this time, although I'd also had very good experiences with Delton in the past. Jeff was very knowledgeable and helpful, gave me quotes for the initial trouble shooting, then was very reasonable when he had to approach me with the bad news of having one of my TPMS sensors blown (again, it's been a hard winter, I don't fault the 5 year old Altima). The service bay waiting area is decently equipped, I could telecommute from their waiting area via my work laptop and their free wireless provision. They fixed my car within a couple hours and I'm once again a happy customer. I would buy from this dealership based on their excellent service bay alone. Thanks for your help Jess!

sheilao77

22 de ene. de 2014

The experience at this location is always great. I took my car in for repairs. Jess was courteous, friendly and professional. He kept me informed what was being done to get my car back on the road. He also put me in touch with Jason from sales because he saw how much I loved the Nissan loaner I had while my car was being repaired.Jason and Jeremy worked hard to try and get me into the new car I wanted. we could not make it happen now but it will. Both these guys made me feel important and that is great customer service.Like I said before I have never had a bad experience at this location, sad (because I have to wait on that 2013 Nissan Altima) but not bad at all.

Shepherdhelps

20 de ene. de 2014

I want to say Thank You to Mr. Reed for working so hard to get us in the car that we wanted. My husband and I are so excited!!! Mr. Reed was very friendly and honest, he even kept the kids happy with candy and other goodies. This was the best experience I have had buying a car, he was straight to the point and determined to get us in a car today. I will definitely recommend Mr. Reed to anyone who needs a new car.

penna676

20 de ene. de 2014

Jason Baer was wonderful as far as presenting all the information on the car I leased and explained everything in detail concerning price and with all the features of the vehicle. Overall I was very satisfied with the experience since it had been almost 25 years since I had purchased a new car. Thank You Jason Paula Walker

Dnrn

19 de ene. de 2014

Jeremy was great and the manager was as well. They worked with me to get me a great interest rate, the best out of all the dealerships. They helped me to get exactly what I wanted and didn't haggle back and forth with me. The next time I had arrived in, I came alone, without my dad(who had been helping me throughout the process) and they didn't try to jerk me around(like most dealerships and car repair shops do with women). Very friendly staff as well. Made me and my business feel welcome. I received greetings from all the employees.

billgoh

16 de ene. de 2014

Dakota was great. He worked with us every step of the way. He wanted to make the deal but was not high pressure about it. He is a good salesman. He was a exceptional representative of your dealership. He knew his facts.I would highly recommend him to anyone looking for a new car. He also introduced us to your service department and I felt like they were glad to have us in the Wyler Kia family.

cs48365

15 de ene. de 2014

i have always purchased cadillacs at thomson mcconnell, today i went to jeff wyler. My husband is handicapped and in a wheel chair. Ari the salesman immediately helped us with all of our concerns of getting in and out of the vehicle. He brought up several models until we found the one that best suited us. The next salesman Harold did a wonderful job of explaining all the features of the car. He ordered floor mats for me and had the car standing tall for us. The best part of my experience is everyone there made me feel like i was an old time customer not a first timer. I will definetly use this dealership again and recommand them to my friends. Thanks again!!

fmoriarty

8 de ene. de 2014

Rick Brock was a pleasure to work with. Very professional and courteous. Our experience was worry free and hassle free. I would recommend this dealership to friends and colleagues. Their internet pricing is by far, the best pricing available.

cjscroggins

30 de dic. de 2013

I arrived early and was greeted by Jess. He treated me as if I were a friend, not a customer. His honest desire to get me in and out quickly was very much appreciated. He updated me about halfway through my wait and, when the time came, made check-out a breeze. Thank you, Jeff Wyler. You have yet to disappoint!

mboston5

30 de dic. de 2013

As always - service was very friendly and attentive...like how you guys clean and vacuum the car. Wait was reasonable, enjoyed looking over the new models in the show room.

Rambo1421

21 de dic. de 2013

11/26/13 30,000 mile service done. When appointment was scheduled, I requested that they order me some touch up paint. (That way I could pick it up when my car service was completed). I reminded them of the paint request when I dropped off my car on 11/25/13. When I arrived to pick up my car on11/26/13 they asked me to settle my bill and they would get my car. They charged me for the paint and brought my car. I requested that they get my touch up paint so I didn't forget it. That is when I found out that the paint hadn't even been ordered yet!!!! Delton was in a nearby office and overheard the conversation. He stated that he completely agreed with me and that the paint should have been ordered. He refunded the cost of the paint and told me that when it comes in he would mail it to me. I thanked him and went to my car. There was oil all over the hood of my car!!!! I pointed it out to Delton --- they grabbed towels and started wiping the oil from my car. I was quite upset and expressed that I had expected better service from a dealership. At this point, completely frustrated, I got in my car and drove away. I noticed my windows needed to be cleaned so I spayed my windows with the wiper cleaner spray. The windshield wipers started to wipe the windows, but instead of cleaning my windows, the wipers just smeared the solution all over my windows and it began to freeze so I couldn't see. I had to pull my car off of the road and wait for my car to warm up and defrost the windows. During this time I inspected the windshield wipers to determine why this happened. I found the the windshield wiper on the driver's side had been installed but the wiper cover had not been removed to make it ready for use. I drove back to the Dealership to show Delton what had happened!! This not only endangered my safety but that of my grandson who was traveling with me. It has now been almost a month from my service date and I still don't have my touch up paint! It is about time someone reveals the type of service really performed at this dealership.

Dukenumber1

20 de dic. de 2013

Duke was fantastic ..great personality and good looking and down to earth. He got us in an affordablencar and worked well with us. He kept in contact and was amazing. Awesome guy to deal with and very honest!.

kcconley

19 de dic. de 2013

The service dept did a great job as usual today servicing my car. They are always great. In and out in less then a hour.

CLH1217

15 de dic. de 2013

I recently had to buy a new car after an accident totaled my 2007 Altima which I loved! David Goodwin was patient with me....even digging me cars out of the snow to look at as I made my new selection of a 2014 Altima. I am so happy about my new car and would highly recommend Jeff Wyler to anyone in the market for a new car!!

CarrieLang

12 de dic. de 2013

I've been without a vehical for over a month and wasn't sure I was going to get one any time soon. It was becoming very annoying to try and find a ride to work, church or the store; and I spent my weekends confined and unmobile. I prayed for relief and God directed me to this website. I filled out the credit application on line and within 10 minutes I recieved a call from Mr. John Reed. John was very pleasant and understanding, his exact words were "I'm going to work hard for you and I promise we're going to get you in a car by the end of the day". Not that I didn't have cofidence in God or Mr. Reed, but I knew my circumstances with my credit and no money to put down on a car. At the end of the day, Mr. Reed didn't break his promise, not only did he fulfill his promise, but he was so wonderful to work with. He made me laugh in a situation that was very stressful and scary, this was a huge step for me and my mentally challenged son. Although it was challenging for Mr. Reed and I was very undecisive, Mr. Reed never made me feel pressured or unconfortable, he made the process so much easier. I will and have recommended Mr. Reed to ALL of my family and friends. And.... when I decide to purchase another car, I will not hesitate to contact John Reed.

ogletrad

11 de dic. de 2013

Jake Roler always takes great care of my car. I have been getting my car serviced at the Jeff Wyler Farfield Nissan location since I purchased new. The wait is never extremely long and he always communicates any issues I may have with my vehicle. I am a loyal customer because of the great customer service I receive.

Elana32

7 de dic. de 2013

I am really impressed with this dealer .. Wide variety of cars and Mr. Helal Mousa made it easy for me with his knowledge and patience .. He knew what suited my budget and directed me to a choice that I am vet satisfied with , he also introduced me nicely to financing and service which were very helpful . I recommend Jeff Wyler Fairfield to all my friends ..

mdo16ogle

4 de dic. de 2013

My experience was excellent due to me having a salesperson such as Bernard Caldwell. He was determined to get me into a safer, reliable, warmer vehicle. With the help of others I now have a CAR, not just transportation to and from work. Everything was done to help stay within my budget but of course having me leave a happy customer. I was very happy (still today), and emotional. Thanks Bernard Caldwell and Jeff Wyler staff keep up the great job. The best Thanksgiving ever.Miss Ogle

HeatherLynn

3 de dic. de 2013

I spent three days at the car dealership and each time Dakota was the salesperson that helped me. I spent a lot of time trying to pick out the perfect car for myself that would be affordable. Dakota was very helpful in finding the car that was best fit for me. I came into the dealership hoping to trade in my old car for a new one and was able to work out the price so it was affordable for me. Dakota was very helpful in working with me on a price and going back and forth to see if a better deal could be made. Dakota seemed to be very experienced and knowledgeable in the work he does and knew a lot about all the cars that were available. He was very friendly and made sure to make me feel as comfortable as possible. He was constantly offering me drinks and he even ordered a pizza while I was there and offered me that as well. The color of car I wanted was not available on their lot so he checked with another dealership and within two hours the car was on their lot getting ready for me to drive off in it. The car was perfectly detailed and Dakota made sure to go over everything in the car with me before I left. Everyone on the sales floor was very friendly and helpful. I would recommend this dealership and Dakota to anyone that is interested in purchasing a new or used car!

tjh692001

1 de dic. de 2013

I was looking for a small car that would be good on gas mileage. I had a friend who had previously purchased from Jeff Wyler and has been treated very well since their purchase. When I arrived at the lot I found the car that I liked and purchased it. One thing I appreciated about the salesmen I talked with is that they did not make me feel as if I was under pressure to make quick decisions about the purchase. Dakota Minch explained everything in detail and made sure that if I had any questions he would answer them. They were all very friendly and not pushy like some car lots. This is the first new car I have purchased and in the future if I purchase another one will definitely go back to Jeff Wyler.

mecpn

30 de nov. de 2013

Raymond Richard is new to Jeff Wyler and we found him to be a man of integrety, honesty and very customer oriented. He sold us a car for $5000 and his treatment of us as a customer was as if we had just purchased the most expensive car on the lot. He could not do enough for us and I would send anyone asking for a good dealership to Jeff Wyler and ask only for Raymond. Thank you Raymond for the royal, friendly treatment. You made the 1st car buyer experience for Heather a real enjoyable experience. I think you were as happy for her as her family. Great job and God Bless.Carolyn

tt420699

27 de nov. de 2013

the experience was great. I really enjoyed working with raymond Richard he was awesome and probably the best person i have ever worked with i would recommend him to anyone. everybody there was so nice and upbeat i really loved and enjoyed the service. Thanks, LaTanya

samaras1994

26 de nov. de 2013

Arif was very helpful and a pleasure to work with. He was very responsive to all my inquiries and took the time to find a vehicle meet my needs. This is the second car I purchased through Jeff Wyler and I would definitely recommend this dealership to all friends and family.

liltiff903

26 de nov. de 2013

lindsey was great! I had a wonderful smooth car buying experience. I will recommend her to family and friends interested in purchasing a new car.

lmeyerm2

25 de nov. de 2013

As we all know the car buying process can be very long and tedious - having Dakota Minch help get through it made it a bit more bearable. Dakota and the staff at Jeff Wyler Nissan were nothing but professional and extremely patient and helpful. Dakota took his time and made sure I got the car I wanted and searched the lot till he found one in the color I was happy with. Even though it was quite late and close to closing time Jeremy Wright also took the time to explain how all the gadgets worked and answered all my questions without rushing so he could go home. I would certainly recommend friends and family to Jeff Wyler of Fairfield.

kerylstanley

25 de nov. de 2013

Jess made the new car sales experience a very pleasant one!! Sending the whole family to JESS:) Most sells people are pushy >>> but not Jess! He was a dam good salesman and I like him! Mr. Paul White

adjones72

22 de nov. de 2013

I would like to give a personal "THANK YOU" to Mr. John Reed for his assistance with the purchase of my wife's new Nissan Pathfinder. Mr. Reed was a very active and keen listener to what I wanted and what was required to close the deal. I had already done a fair bit of research online and visited another dealership. However, I chose to pull the trigger at Jeff Wyler because of Mr. John Reed's direct, honest, and open approach. I knew what she wanted, so it was just a matter of finding the right car at the best possible deal. Since I'm a "Buyer" in my professional life, I've seen and know most of the games and tactics that are used in a business transaction. However, I never once felt like any games were being played. Therefore, I was very comfortable with the transaction and felt like it was a WIN/WIN for both parties. So if you're in the market to purchase a new or used car, I would highly recommended you go find Mr. John Reed to help you find your car!! Sincerely, Mr. Jones

RogerSoroka

22 de nov. de 2013

Harold McPeek was an absolutely pleasure to work with! He made our visit to Jeff Wyler great, and we were thrilled to leave with a new Cadillac!

SierraN

20 de nov. de 2013

Jeremy was very responsive and helpful. Also, he knew a lot of information about Nissan. He asked the appropriate questions to make sure I had the right car. I enjoyed purchasing a car from Jeff Wyler. Thank you for your amazing service!

kenzre

20 de nov. de 2013

Great experience. Was treated well and the people went out of their way to make this sale work, especially David. I would recommend this dealership to anyon e looking to buy.

msalicia

18 de nov. de 2013

My overall experience was great. I had just actively begun my car search and didn't really think I would be buying a car on the same day of my initial visit to this dealer. Dakota's customer service skills were great from my initial point of contact on the internet and even more so in person. He was professional, friendly and very down to earth. He worked to help get me the car I wanted ( including the color) that was also within the budget I could afford. He allowed me to be as comfortable as possible during my wait by offering me drinks and pizza and he allowed me to charge my dying phone. After the sale, Dakota even helped me to clear out my belongings from the trunk in my old car to my new car. I would definitely recommend this dealership and Dakota to my family and friends!

PMonzat

16 de nov. de 2013

John responded to my web request and worked around my busy work schedule. I told him the car, color, and budget. He found me exactly what I wanted. He walked me through the whole process and even kept in touch after delivery. For the first time I had a new car sales person who really listen to what I had to say.

kmramp

14 de nov. de 2013

Greg was an amazing salesman and stopped it nothing to get me into a brand new car. All of the guys there were so friendly and willing to help at the drop of hat. We had such a wonderful experience and will be back for our next car!

Chrisb14

12 de nov. de 2013

Duke was great, honest up front very knowledgeable, he made it really easy to purchase a new car. I would recommendhim to aanyone and I'll be back to see him for the next car too

feskosm

7 de nov. de 2013

Working with Bernard Caldwell made buying a car seem almost easy. He was very professional, knowledgeable about the car and overall made the experience an enjoyable one. I will definitely recommend Bernard to friends and family if they are in the market for a car. However, I was very hesitant to rate the dealership overall experience as excellent, because it was not. We were there from 2:00 PM till 9:00 PM which is an unacceptable length of time to make a customer wait. This was due to the finance department not having enough staff to adequately handle the customers. I rated Excellent across all areas but this was ONLY because of Bernard's great customer service and his willingness to help get me into the right car. I hope the dealership can fix this problem in the future as I think it would help their business going forward. Thanks,Robert Fesko

ran4quiet

3 de nov. de 2013

I purchased a Kia Soul last year and Duke Hilsercop was not the primary salesperson but he answered my questions with clarity and honesty which greatly helped me purchase the vehicle when the primary salesman was not available. Due to a major accident, I returned to this dealer to replace the vehicle that I bought last year. Obviously, I was in a difficult situation and I knew that Duke would be the perfect sales person. He offers------experience-----knowledge of the product--------willingness to serve all the specific personal details of the customer-----efficiency-----very important listening skills and compassionate kindness. I have not purchased a car on my own before but I knew that I could ask any question of Duke and receive clear and grounded answers. He is trustworthy and I felt secure that he wanted to be absolutely sure that all my needs were met. Also, he clearly has a good working relationship with the other associates at this dealership. At present, he is going above and beyond to facilitate the necessary details in designing a vinyl wrap for my new Kia Soul! I am grateful to Duke and to the manager, Doug and to each employee for their excellent service. My daughter recently purchased a vehicle from this dealership and we both will continue to recommend them. I asked Duke how to comment on his excellence and I am grateful for the opportunity.

Ntellijint

2 de nov. de 2013

I was blown away by the customer service and professionalism by the staff, especially Greg F. at Jeff Wyler Kia. Even before stepping foot into the dealership I did some considerable research online and via telephone. I was very pleased with everyone I came in contact with on the phone (unfortunately I don't remember your name to provide you with the recognition you deserve...my apologies) as well as when I came into the dealership. Gregory F. took the time to answer all of my questions and thoroughly broke down the car buying process. Gregory F. was very patient and understanding even when I repeatedly asked him to explain things to me. The stress/fear that some may experience with purchasing a new car was completely alleviated by the staff at Jeff Wyler. My sales person worked with me to find me a great car, at a great price. I found my car buying experience to be wonderful and definitely plan to return to Jeff Wyler Kia any and everytime I am in the market for a car. Also the staff is very honest. My checkbook fell out of my pocket as I was looking at cars, two employees found my checkbook and immediately returned it to me (again I would thank you by name if I remembered them...my apologies). In a nutshell, I couldn't be more satisfied with my experience at Jeff Wyler Kia in Fairfield, Ohio.

poeticallyfree84

31 de oct. de 2013

and knowledgeable when it came to helping me get financed and find the right car for my budget. He fought hard to get me approved with my situation.Dakota even helped me clean out my trunk. Haha He's the best!! Selwyn is really nice and does his job very well. He thoroughly explained all of the details within my finance papers.

tcamike

25 de oct. de 2013

The overall experience I had at Jeff Wyler Nissan was extremely better than I had anticipated...I brought my Nissan thru Jeremy Cheek and would definitely recommend him to my friends and family... I found the price to be very fair and am now enjoying my new Pathfinder, overall I would buy thru this dealership again..

MicaelaNewton

23 de oct. de 2013

Greg Fails was awesome to work with. He knew what I wanted and worked around my schedule to make things happen. I would highly recommend him.

Hannahbishop37

23 de oct. de 2013

Duke and Dakota were my sales professionals while I was purchasing my vehicle. They were extremely helpful and pleasant to work with. I recommend them both to anyone who is considering buying a vehicle because they are very knowledgeable and understanding. My experience here was very pleasing and I am beyond satisfied with my purchase and the help I received.

tonyaroyalty

21 de oct. de 2013

I had a wonderful experience working with my salesperson, Dakota Minch! He was so professional, helpful and sincere. He really went the extra mile for me and I appreciate everything he and the team at Fairfield (JW- KIA) did to make this a pleasant experience. I love my new KIA Sorento!!

camelotline

21 de oct. de 2013

Greg Fails and Ryan Davis helped us every step of the way. They were good listeners with very positive attitudes. After the sale, I explained that my wife doesn't drive and they both offered to follow us home (Ryan drove the 2012 Altima we purchesed and Greg followed behind Ryan in his car), while I drove my car home. To me, that's "above & beyond" service!

ambarton104

20 de oct. de 2013

I had a great experience at Jeff Wyler in Fairfield. The customer service was outstanding. I had called a day ahead to schedule an appointment and let Ryan Davis, the employee who dealt with my purchase, know what I was looking for. I arrived late and I was still given excellent customer service. Ryan had the car I was looking for waiting for me when I got there. He was very friendly, personable and made the experience enjoyable for myself and my brother. He's also a bit of a comedian. The dealership stayed open hours after closing to give me time to make my decision and complete all of the necessary paperwork. I was very pleased with my purchase and would recommend it to friends and family. I would also recommend Ryan Davis, who was an absolute pleasure to work with.

RebeccaSpitznagel

18 de oct. de 2013

Very knowledgable, friendly staff who were patient with us for 7 hours straight until we made our purchase decision.Thanks to Ryan and everyone else that made our car buying experience a good one!

ymnbaby

15 de oct. de 2013

I had a great experience with Jeff Wyler. Jeremy Wright did awesome job. He answered all my question and helped me a lot. I bought a Nissan Rogue with wonderful service.

keitra

14 de oct. de 2013

Dakota was great!! Very professional and personable. He was extremely knowledgeable about the vehicles. Everyone at Jeff Wyler is extremely friendly and helpful. I will tell everyone I know to purchase a vehicle from this dealership!!!

vlhoward

12 de oct. de 2013

A loan officer at a local PNC branch office here in Fairfield, Ohio, referred me to John who had recently sold him an automobile, after Iexpressed my dire need to purchase another car. I can sincerely say that my choice to contact John, earlier today, was the smartest move I could have ever made. Not only was John a perfect gentleman, his success as a sales leader at Jeff Wyler can probably be attributed to his keen listening skills, attention to detail, and winning smile. He was the "perfect" sales representative for me.My situation was unique in that I had been working on improving my financial 'snapshot' in an effort to be more credit worthy. Although I knew i was ready to buy a car, it was John's confidence in me that encouraged me to move forward with my decision to purchase not only a car, but the most beautiful, luxurious automobile i could afford, simply because i deserved it!John Reed more than exceeded my expectation today.John is one of the most charismatic persons that I've ever met, whose kindness bars none. I can't think of anyone else that I would have preferred to hold my hand, guiding me all the way, as I walked towards my dreamandnow accomplishment of purchasing a spanking brand new car!

ckuhl

11 de oct. de 2013

Fantastic experience. Friendly, accommodating and fair sales process. I depend upon the reminders for maintenance. The shop is cleanand waiting area is clean and bright. The staff is polite, courteous, efficient. I was promised my maintenance work would be 1-1:15 but my Ultima was serviced, washed and ready within 50 minutes. I appreciate promises kept.

mzdeedee

11 de oct. de 2013

Chet was AWESOME!! He stayed late and crunched those numbers and got me in my new ride at 9:30 at night! He was very nice and explained the mountain of paperwork with ease. I really appreciate the great customer service I received during my visit. You won't have a bad experience dealing with this all star cast! Ryan Davis and Chet Navey ROCK!!!!!

acip17

9 de oct. de 2013

This past July I went to Jeff Wyler Fairfield to look at purchasing my first car. I had been looking at a specific one online and called to setup a test drive. It was ready right when I got there, and they managed to work around my busy work schedule by staying late. They never made it seem like I was a bother, they were there to help. I drove around and fell in love with the car almost instantly. I talked over what was included with the car, features, and of course pricing with Jess Lambert. He worked with me and answered any question I had to ask. He was very friendly and knowledgeable. I needed to think over what I wanted to do since it was about to be my biggest purchase to date. So,I didn't go home with my car that night, but I knew I was going to get it. I came back 2 days later ready to take it home and now I LOVE my Kia Forte! Being young and a girl I'd heard all kinds of horror stories about buying cars from dealerships; not one of those stories turned true for me. Working with Jeff Wyler Fairfield was a great experience! I was anxious walking in but felt at ease almost immediately. Never did I feel pressed or intimidated when making a decision. I was treated very well and couldn't be happier with my purchase. Every staff member I came in contact with was awesome!! I've already recommended a few people to go to them, and probably many more!

Antoniafanelli

6 de oct. de 2013

On October 5, 2013 my husband and I had a small window of time to shop for a pre owned Caddilac, we stopped at your showroom and were lucky to have John Reed as our sales representative. John was patient and informative . He helped us find the vehicle that met our needs and explained the features quite well. We had no intention of purchasing a vehicle on that day, but he convinced us this was the right thing to do.We are very happy about this decision and would recommand you company and John to our friends and family. I also want to acknowledge Mr. Brown, as busy as he was on that day He noticed we were getting a little restless and made sure our paperwork was completed rapidly.In conclusion, ANY staff member that crossed our path on that day was always willing to help, always asked with a cordial smile if we were beeing taken care of. Thank youSincerelyTom and Lucy Ewing

pamdonmath

5 de oct. de 2013

On Oct. 5,2013 I went to Jeff Wyler Fairfield to purchase a new vehicle for my retirement. I had spoken with John Reed on the phone that morning about pre-qualifying for financing. So when I got to the dealership I asked for him. I was nervous about making this big decision on my own for the first time, knowing that I would have this car for a long time. John put me at ease immediately. After deciding what I didn't want, he set out to find me the vehicle that met my needs. I decided on a silver 2014 Forte since there were no Rio models in a color I liked. We put in the deal for approval, when he returned, he said I have good news and better news. While waiting for the approval he took the time to walk to back side of the lot, where he found a Rio in a color I had wanted and also another Forte in a beautiful blue color. I ended up getting the blue Forte. If he had not been willing to go the extra mile I would have gotten a car I was happy with, instead of one I am thrilled about. This is the second vehicle purchased from Jeff Wyler Fairfield. My 2003 Kia Spectra came full circle after giving me 10 years of dependable service. I would highly recommend both Jeff Wyler KIA and especially John Reed.

dellahoward

5 de oct. de 2013

Bernard Caldwell was very professional, likable, funny and made my experience at Jeff Wyler a very pleasant one. The Kia I purchased was a used vehicle that I feel I got a good deal on with only my trade-in as a down payment. Thank you so much.Della C. Howard

grovejb

5 de oct. de 2013

From the time of walking into the door until I left the sales team was extremely considerate about what I was looking for in a vehicle and that I would find a reliable, like-new car within my budget. I ended up with a 2010 Kia Soul and I couldn't ask for a better experience at Jeff Wyler.

bdjasper34

2 de oct. de 2013

Great experience when buying my Cadillac from at Jeff Wyler Cadillac. An A++++ dealer as long as you work with Brad Childers. I will always buy my furure vehicles in Fairfield Ohio