Robert and Gloria

17 de oct. de 2016

My wife and I appreciated the staff at Jenkins Nissan, Lakeland, Florida where we recently purchased our new Nissan Pathfinder. If you are shopping for a new Nissan, you must go there first! Be sure and ask for Richard Sevigny, he is the best salesman ever. Our thanks to the entire company, we will recommend them to all our friends who are looking for a new car and will return to Jenkins Nissan for our next car, too.

Richard

15 de oct. de 2016

I purchased a new Murano and dealt with Michael Wojtiuk. He made the process so easy and made you feel very comfortable. I was concerned about all the technology on cars today and he did an excellent job explaining it to me. What amazed me is that he followed up with phone calls to see if I had any questions or concerns. I would definitely recommend Michael to friends in their next vehicle purchase.

Matthew DiCesare

3 de sep. de 2016

First I emailed the dealership via cars.com and got things rolling on. The three main people who helped me knew what Income I was working with, what my budget was, and told me I was approved. When my cosigner and I arrived, to my astonishment, everything was as they said it would be! We arrived in our trade in, and left in a beautiful 2013 Chevy! Everyone I have met at this establishment is down to earth and very personable, nothing like the snobs you find at other dealerships. Thanks to this wonderful combination of a well coordinated team of Internet, and Onsite sales staff, and a Finance Specialist who's knowledgeable expertise had us driving home with monthly payments Even Less than we had requested! Who does that!? These guys do that. If you're looking for great cars, from great people, this is the spot. The remodel is coming along nicely, the remodel being the only reason for 4 rather than 5 stars

FarrahRaeFred

10 de ago. de 2016

Great dealer ship and the employees always go above and beyond to help me with whatever I need done on my car. A couple issues with my car but over all I love it!

Unhappynissan

9 de ago. de 2016

Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues related to the car everyone at the dealership becomes nasty and will refuse to fix the issues!!! They hire outside companies to also do work on your vehicles which are not cover my Nissan warranties. When problems arise they become belligerent and have the outside companies to call and threaten you. The price may be great but not worth it, go to another area dealership to purchase your vehicle.

Larry & Jackie

10 de jun. de 2016

We sat down with the sales person and informed her that we wanted to keep our payment on a car to $100-130 per month with $3,000 down. We test drove a car and we were happy with it. After test driving the car the sales person kept us waiting at her desk for at least 2-2 1/2 hours. During that time she said she was going to send the car back for final cleaning and stated that if we don't buy it at least they would have a clean car on the lot. We stated several times that we didn't want a payment higher than the $133 that she gave us. Then we were sent back to speak to the Finance guy. When we sat down he explained all the extra warranties we could purchase, etc. When he finally got around to telling us that the payment would be $155 (or more, I can't remember exactly). He had done all his paperwork and they had checked our credit and was ready for signatures. When we told him that we didn't want to spend that much monthly for a 2nd car to use to drive back and fourth to a part-time job. He seemed offended that he didn't know that we weren't ready to buy. We now had spent 3-4 hours wasting his time and ours. I think before they check our credit report (which we knew was somewhere at 820) and get into the final paperwork that they should have been able to give us a final price. The only way I would recommend this dealer is to inform friends that they should get a price before they waste everyone's time. Also if you know roughly what your credit score is don't let them check it until you get a price for the car.

Donna C.

12 de may. de 2016

Linny is awesome. We have purchased several cars and sent everyone we know to her.

Sherry n

6 de may. de 2016

Very happy with Rick Sevigny .I wish there where people like him in customer service. The whole dealership was out standing. They list to what u need and want .with out trying to push other things. Like another dealship was.they where so fast.from the time we walk on the lot.we where out the door with are new car in three hours.that rigth three hours.at other dealership it take that long to find out a price for a car.we had suck great service. My dad came down and buy a car to.plus he was in and out in three hours as well.so I tell people if your thinking of buying a this is the place to be. Thanks again the nehring and bateman family

Chuck E

5 de may. de 2016

This was the best car-buying experience I have ever had. Vince Maguire and I worked out the deal via email. I drove two hours and found the truck and the deal just as he had described. All we had to do was complete the paperwork. He and his staff were a pleasure to work with.

Christine

23 de abr. de 2016

I had an excellent experience when I purchased my new Altima from Danny Belson. He was kind, knowledgeable and I felt no pressure. He was also available after the sale to answer some questions I had. I would recommend him to my family and friends!

Phillip

23 de abr. de 2016

Chris Faulkner was my service technician and I was truly pleased with my experience. He was able to answer my questions. Chris kept me informed of everything going on with my car. I will definitely return to Jenkins for the servicing of my car. I recommend Chris Faulkner to anyone who is looking for a good service to handle your car needs.

Victoria Rivera

22 de abr. de 2016

I recently just purchased a 2016 Altima from Jenkins Nissan. My experience from beginning to end was wonderful. I found the exact model I wanted online and called to see if the car was still available. I spoke with Vince, in charge of internet sales who was very polite and made me an appointment that same day to see the car. When I arrived he greeted me and introduced me to Daniel Malone who accompanied me on the test drive. When it came time to talk numbers I was given a very simple outline of all the costs, everything was explained, and there were no hidden fees. I never felt pressured or uncomfortable throughout the process. Dan also made arrangements so I could turn in my lease there at the dealership. Jayson, who did our financing made sure my payment was where I wanted and even matched the interest rate that my credit union was promoting so I didn't have to worry about refinancing down the road. I left a very happy girl. I highly recommend buying a car here, you can't beat the prices or the customer service.

Rich McKevitt

21 de abr. de 2016

This is the second vehicle I have now purchased within six months. Working with Richard Sevigny was such a pleasure. He made the sale so smooth no pressure. We felt so good about the outcome that our so came back two days later and bought a new Frontier. My wife and I have purchased 20 Hondas over over years, now we own 2 Nissans. I would recommend Jenkins Nissan Sales and Service(Mike Rielly Service) departments to everybody

Richard S. Retired

21 de abr. de 2016

Mike Riley my advisor told me it would be less tan an hour to repair my wife's Pathfinder and he was true to his word Job was completed is less than 50 minutes The work was done very nice All the service people I have ever dealt with have been amazing and when we are ready for my new car we will go to Jenkins because in my mind at 75 years old service is everything

Janine L

20 de abr. de 2016

Saw unbelievable price on the internet. Called and talked with a sales professional. When I arrived to complete delivery the price was what we discussed and the delivery took less than 1 hr. I traveled from St. Petersburg on a Friday night and it was worth the drive.

Matt

13 de abr. de 2016

Awesome, friendly and aware of the customers wait time!! Will always go here for service.

dboink

12 de abr. de 2016

We bought a new Rogue SL back in 2014 and wanted to give them one more whirl. I wasn't sure at first as the deal didn't start off too hot. However, we kept working the numbers late after closing and settled on "a price". Went back the next day to finalize the paperwork and noticed there was a discrepancy on the trade allowance. After some tense moments, they honored their word and the deal. Couldn't be happier with our new Armada SL. I've got more business coming your way. Thanks again guys. Kendall, Adam, and Chris...you made my wife very happy and you know what they say..."Happy Wife...Happy Life"!!!!

Ronda

8 de abr. de 2016

Andrew Olender is a great salesman. Always goes above and beyond for his customers. Marcus Ruggiero is an awesome manager. He is always friendly and gives great deals. I have had Alot of cars in the past and Jenkins Nissan is the best by far. Great service.

First time nissan buyer!

8 de abr. de 2016

Wasn't really looking to purchase a brand new vehicle at this current time but after talking with Linny, the sales manager, my mind was changed. I drove 2 hours to look at purchasing a 2016 nissan juke. When I arrived at the dealership I was pleasantly greeted by salesman Kip Curry. He was very friendly and geniune. He was open to answering all of my questions honestly. In a timely manner Kip was able negotiate the price I wanted to pay. Whole experience was quick and efficient. Definitely will buy again from Jenkins Nissan!!!

james, pcfl

7 de abr. de 2016

Good selection, good location, really nice people, great deal.

TWhite

7 de abr. de 2016

Jennifer Englund was my service advisor and she very attentive to my issue and was able to get them addressed in a timely manner even though the service dept. was very busy. It was a pleasant experience. Thanks

Richard R

5 de abr. de 2016

I found my Nissan online and I couldn't believe the price. It was insanely low for a brand new Maxima. When I walked in Richard Sevigny greeted me and took my right to the car to check it out. We drove it and I was in love from that second, but I was even more in love when he told me to price I saw online was the actual price, no gimmicks, no run around, the real price. It was an obvious decision so the next day I was back to sign and drive. I drove 30 miles out of my way to get this deal passing 4 closer dealers cause none of them could even get close the price. I've recommend to my family and friends and they're so amazed they're looking into go there for a car or two. I will definitely be back for another Nissan.

DennisJohnson863

5 de abr. de 2016

My wife bought a car from here previously and swears by so, when my time came, i decided to check out the dealership. From the internet sales person, Linny Sames, to the sales person, James Bearden, all the way to finance, John Carver, i was treated like family. My experience could not have been better and i highly recommend this dealership and, specifically Linny, James, and John. I could not have asked for better people to help me. I am a lifelong customer.

John

3 de abr. de 2016

I had been eyeing the new redesigned Altima SR. A call to Julio Rivera and my appointment was set. They had the car I wanted waiting and as always, the transaction was smooth and the pricing was the best in Tampa. This was my 5th purchase and 9 more by friends and family. Service after the sale is always good. Thanks Julio for you assistance.

DonnaA

1 de abr. de 2016

Came in for routine service and a small problem which turned out to be a simple solution that in fact was not a problem at all, it was something I accidentally turned off

Jason Schade

1 de abr. de 2016

Chris Faulkner is by far the BEST service advisor at Jenkins Nissan. When he sees you pull up, he is there to greet you with a smile and makes conversation about your day. He goes over everything that needs to be completed and lets you know the cost up front. If you have a wait, he keeps you informed with what is going on and does his best to get you out in a timely manner.

BOB R

31 de mar. de 2016

One of my Best Car experiences EVER...!!!! I have had a few over the Years. Well here goes I was looking to buy my Son a Vehicle. He is attending Florida Southern and was in need for a New but used Vehicle. I live in NY and didn't really want to travel to Lakeland to search for a car. After looking around got to Jenkins online cars. Well what an Excellent Web Page to really look for all different cars. I finally found 3 different cars for my Son to look at they where all Certified Pre-Owned. Had him look them over picked one and had him set up a test drive with Scott at Jenkins the next day. He loved it. Jenkins put that Car to the side for me as I was coming down to Fl. in two weeks. Did all the necessary paper work over the phone and set the day to come by with my son to drive his New car away. I dealt with a Young man Jason Kimbrough who pretty much handled everything. He is a well mannered young man with a Great sense of Humor and is Very Knowledgeable about his Cars. He is a Key Asset to this Dealership. No Wonder Jenkins is the #1 Nissan Dealership in the USA.!!!! Not to forget Holly in financing she also made the experience a Plus.....!!!! I will almost make sure my next car comes from JENKINS NISSAN.....!!!!! Bob R.

Wes Caldwell

30 de mar. de 2016

We bought our 2008 Altima at another dealer and after many headaches found Jenkins Nissan. Thanks to the attention it receives at Jenkins, the Altima now has about 173K miles and we hope to drive it at least that many more. The Service Advisors are friendly and appear to care for the needs of the customer. The mechanics are thorough and work is done completely. The problem causing our latest visit was a leaky sunroof. Susan Willet, the Service Advisor, knew more rain was on the way so she squeezed us into the schedule. The mechanic, Donovan, troubleshot the problem until he was satisfied that he had the root cause. Great job! Thanks.

MAP in Jax

29 de mar. de 2016

I drove from Jacksonville to Lakeland to buy a new Maxima. I had noticed consistent lower pricing at Jenkins and a few other Tampa area dealerships online. So I contacted Mario Dorrado at Jenkins who explained their discounts and was very straight to the point and business like with out being pushy. Prior to driving down there I wanted to work out the details of the purchase. He got me the out the door quote I was looking for and it was better than any nearby Jacksonville dealer. Once I got there, Mario turned me over to Richard Sevigny who helped me out through the test drive, decision making and buying process. He was knowledgeable, easy to work with and didn't use high pressure tactics. He did a great job in answering our questions and was respectful of our time. I had expected to be there for 4-5 hours but we were out in just over 2 hours including test drives and a lot of questions and answers along with looking at different trim level options. Had the car a week and so far am very pleased with the car.

John Dapkus

29 de mar. de 2016

Took my car in for service last Saturday. Spent a little longer time at the dealership than I had hoped, but it was a busy day. That being said, Amber Covington took excellent care of my car's service. She kept me informed, she frequently checked to see if I needed anything, explained all that needed doing to the car, and answered all my questions. It was comforting to know that my service advisor was on top of what was going on with my vehicle. It's a bit of a drive for me, and I have 2 Nissan dealers much closer to me, but the excellent customer service keeps me coming back.

Kimberly Frack

27 de mar. de 2016

Mike Wojtiuk was incredible. He was very kind, informative, and thorough. He made my car buying experience painless and stress free. He's very knowledgeable and cares about his customers. I WILL be a repeat customer.

StevenP.

27 de mar. de 2016

I was looking for a Rogue for a couple of weeks, after expanding the distance with my search, I came across with Jenkins and the price, first I could not believe how low. So I called and made it a point that I was not playing games that I was serious to purchase, after my first call with Johnna it was made clear for the price, I had to call again to make sure. My wife and I had to drive from Miami to get the car, YES we did buy it and drive to get it, and it was well worth it, the savings where substantial. The car was washed cleaned and ready for us before we got there....WOW! that was nice, and NO games with the PRICE that we agreed on. Johnna turned me over to James B in sales, he was great made it easy and quick. Thank you all for your honesty and assistance in my purchase. I would recommend them, it was a easy experience for us. StevenP

Marv

26 de mar. de 2016

Jenkins Nissan and Mike Riley both did an excellent job on my recent visit. Having bought my pathfinder at Jenkins 3 1/2 years ago, I have had almost all of my service completed at the dealership. When not in town, I use a local Nissan dealer. This last time, I was in for an oil change and bought new tires. I checked around before buying the tires and found them to be very competitive. All of my service experience at the dealership has been very good to excellent without exception.

Michelle Happy new Juke owner

25 de mar. de 2016

Staff was very friendly, and helpful, my salesman was Daniel Belson, I told him what I wanted and he made it happen, he didn't try to talk me into something else because of my credit or better rebates on a different model, which has happened to me before at another facility. He got me into the exact car that I told him I wanted. Process was pretty painless and we were able to make a deal qiuckly. The store itself was clean and set up nice, I actually look forward to bringing my car over for its first service, thanks DanI'll and Jenkins Nissan!

Alfonso

22 de mar. de 2016

It helps that Rick Sevigny is a Nissan Owner himself. He was able to give the pros and cons of owning a Nissan. When you look at the facts, there aren't any reasons not to buy a Nissan from Jenkins Nissan. The process was so smooth that I felt at ease and everything was taking care of for me. First class all the way! Thank you Rick and now I'm part of the Nissan family.

J. Bryan

22 de mar. de 2016

As a Canadian visitor it was important to have our 2015 Rogue serviced before starting our journey home. Tammy Letchwort, the service advisor, was pleasant, professional and knowledgeable with respect to our needs. The dealership has a busy but well organized service department and we were in and out in an appropriate amount of time. Tammy even brought our vehicle to the front of the dealership to wish us well on our travel home. As we have recently purchased a winter home in the area it is great to know where we will definitely take our Nissan for future service.

Pedro J. Rivera & Carmen Rivera

20 de mar. de 2016

I give A + To this Dealer and Mr. Julio Rivera and Vince Maguire for the Exellent Job it make easy buy a cars ThankYou Again.....

Melissa Rittenhouse

20 de mar. de 2016

I have always brought a Ford or a Dodge this time when buying a car I decided to look at the Nissan and so far I love my car! I have has it over a year now and still love it. When I go to the dealership I am impressed with the service representatives that I have dealt with. I hope to buy my next vehicle here as well.

CindyC

20 de mar. de 2016

The salespeople are fair and true to their word. It definitely was the best experience I have ever had purchasing a car. I have had my car in for service to have the oil changed, tires rotated and 10,000 and 15000 mile service. Each time, the service personnel have been friendly and willing to answer any questions that I have. The facility is clean and functional. There isn't a fancy coffee bar and free donuts...... but I am sure that is how they are able to make the price of their cars more competitive than other dealerships.

Cesar Garcia

19 de mar. de 2016

Worked with Kendall. She was awesome! She quoted me a price via email and she kept her word. Drove over 2 hours hoping I would not leave disappointed and it was over quick and easy. Not only did I get the deal I wanted, I wnded up getting 0% financing for 60 months! I would highly recommebd this dealer. Call and ask for Kendall!

LaShun Collins

18 de mar. de 2016

I have been taking my 2008 Nissan Altima to Jenkins Nissan for about 5 years now. I have not been disappointed yet. I have dealt with different advisors and different mechanics, however, the level of professionalism and customer service has not changed. It has been outstanding and comforting. I took my car in to be serviced because it was making an unusual sound. Donovan, the mechanic, worked on it and located the problem very quickly. Chris Faulkner was my Advisor who was very professional and helpful. I would not take my car anywhere else, because the level of professionalism that Jenkins Nissan exhibits, are very high. Jenkins Nissan have set the standards!!!

MDuncan

15 de mar. de 2016

Great service. Andrew Oleander Jr. was awesome. I would highly recommend him to anyone buying a car.

jcraig

15 de mar. de 2016

Excellent experience with all personnel from Daniel Harrington as Sales Rep to Jose in Financing. Professional, courteous and knowledgeable service.

Amber

14 de mar. de 2016

Anthony in the service department went above and beyond 4 me. Very nice,very mind,helpful and knowledgeable!! Ty VM Anthony!!

Jgproberts

13 de mar. de 2016

Robinson Santana is my Service Rep and he is awesome! Attention to detail, explains clearly. Very friendly, great personality.

tiana satisfied customer

13 de mar. de 2016

Chris Faulkner is wonderful at Jenkins Nissan. He always greets me with a smile and always willing to help. Very professional and goes above and beyond. I work in Lakeland and live in Orlando. So I have to get a oil change often. I look forward to getting my oil change if Chris is working because I know it will be a wonderful experience.

F. Acosta

12 de mar. de 2016

I recently purchased my very first car, at Jenkins Nissan. Jason Kimbrough, provided excellent customer service, even though I had finished the transaction, he took the time to schedule a service my car needed. Jason made me feel that, he really cares about the customer, not only a sale.The finance process was fast and easy, they explain everything step by step. My experience at Jenkins Nissan, was very pleasant, we were treated with professionalism and respect.

Wolverine

11 de mar. de 2016

I brought my 2015 Altima to Jenkins for an oil change, rotation & balance, and alignment. I live in Orlando but continue to drive to Jenkins in Lakeland for service. The trip is over an hour but it is worth it to have Jenkins' service advisers take care of my car. My service adviser on this occasion was Anthony Bearden. Anthony went well beyond the norm in patiently answering my questions and keeping me informed on the progress of the work. He also arranged for the replacement of a defective front seat. As with other Jenkins service advisers I have met, Anthony was very helpful, knowledgeable, and personable. He represents Jenkins extremely well.

Cortney

9 de mar. de 2016

I deal with Chris Faulkner every single time I service my vehicle. He never ceases to amaze me every time! He is kind, honest, knows me by name, thorough, and fair. It's worth the 50 minute drive! I will keep buying from Jenkins Nissan because of him. :) Thanks for another great service!

Wilborn and Sharon Giddens

9 de mar. de 2016

I have purchased quiet a few vehicles over the years and the purchase of our Nissan Maxima from Jenkins Nissan is without a doubt the best experience I have had. Our sales rep Richard Sevigny is very knowledge and explained everything about the Maxima that we were interested in. No pressure at all. After we made the deal, Richard explained all the controls even programmed my wife's cell phone into the blue tooth system. Thanks also to Shannon(my first contact on my internet inquiry) and Ed in finance no pressure there either. All the paper work done in reasonably good time. I give Jenkins Nissan, Richard,Shannon and Ed. Five Stars

Marcy

8 de mar. de 2016

James Bearden was honest and didn't push to buy the more expensive car. Great deal

Arrista

3 de mar. de 2016

Had an amazing experience buying our new family car! Kip curry was our salesman and he was very honest, not pushy; like we've dealt with in the past! The whole buying process was quick and painless! We will definitely only be dealing with Jenkins Nissan in the future.

Patricia

2 de mar. de 2016

We went in to trade in our Rogue because we needed a bigger vehicle. Dawn found us the perfect Pathfinder for us with our specific request in mind. Also my husband is a diabetic and had not eaten she went above and beyond to get him food. If you are in the market for a Nissan this is the place to go.

James Boley

1 de mar. de 2016

Mike Wojtiuk made buying my first new car an awesome experience he was extremely helpful and went out of his way to help me get the car I wanted and to get me the monthly payments I was looking for I would recommend buying a car from him!

Jessica smith

26 de feb. de 2016

Michael Wojtiuk Made my first purchase of a car fantastic. Never made me feel like I was forced to purchase a vehicle. He found the exact car I wanted. Made the purchase very easy I would highly recommend Michael Wojtiuk for anyone purchasing a vehicle at Nissan Jenkins.

Lithea

18 de feb. de 2016

Chris Faulkner is our service adviser. He is always professional. He knows me when I call him or see him. He makes sure my car has been serviced to my satisfaction and is always willing to go above and beyond.

Paul "Satisfied Versa Owner"

17 de feb. de 2016

I scheduled my work for a Monday morning. I arrived at my appointed time. The service was fast and friendly. Susan was my Service Adviser. I received the service I asked for and was charged the agreed upon price. Additional work was suggested at the time of service. I elected to perform the additional service at another time. I was not pressured into additional service just informed of the need. I appreciate knowing the operating condition of my vehicle. I also appreciate the understanding the Service Adviser exhibited when I wanted to complete the non-safety related service another time. Thank You for prompt courteous service.

Thomas and Tamara

4 de feb. de 2016

When we went to Jenkins to look at vehicles, we were greeted by Dave Ashmore. He took us out to look at the vehicles we were interested in and in no way pressured us or pushed us towards any one vehicle, he let us decide what we wanted. I normally don't like going to dealerships due to the fact that they are usually pushy and fast talkers, but Dave was in now way either. He was great.. and we are so happy with the car we bought, I mean really happy... Thanks Dave it was a pleasure dealing with you as our sales consultant. I will recommend you to anyone and everyone....

E Scudella

1 de feb. de 2016

We brought my car in for an oil change and to have a minor issue looked at. Our service technician was Mike Riley and he was great! Very professional and friendly. He got us set up with a repair for our issue with no problems and he had the oil change completed in a timely manner. We appreciate the full vehicle inspection as well. So glad to have such a great service department at the dealership where we purchased our car!

M. Leon

30 de ene. de 2016

I value my time so for this reason I make it a habit to travel from Brandon to Lakeland for all my car services. Fast, efficient and attentive to all my needs. Susan in service is who usually takes care of me, she is a huge reason why I'm taking the time to write my first online review, she's outstanding at what she does and no matter what she always greets me with a smile. Thank you from a satisfied customer, Michael Leon

Anna

29 de ene. de 2016

I worked with Daniel Harrington who assisted me in purchasing a 2016 Rogue. He was extremely helpful during the entire process and I would recommend him to my friends.

Bessie Lindberg

29 de ene. de 2016

I had a wonderful experience each time I came in. Traded my lease Altima in for a new one & got a great deal! William Siede was a great help through the whole process! He went above & beyond to help us! Even gave us his personal phone number ! Which I had to use because I forgot my garage door opener in traded car! I will bring my car back for service as I love the $5 oil changes

S.Allen

29 de ene. de 2016

Had to take my sons car in for an oil change and some shaking that was occurring. Problem was solved and we were out of there in less than an hour. All of our cars have been purchased and serviced here and we couldn't be happier with this dealership.

Philip n. Bridegroom

27 de ene. de 2016

We were greeted by Richard Sevigny, he is a very nice young man, very helpful, he helped us make our choice. We will go back. Everyone treated us very well.

Troy

26 de ene. de 2016

Ted Payne scheduled me to have repairs done on my Pathfinder. The parts had to be ordered. The repairs was done in a reasonable amout of time and I was very pleased with the service and everything else. Thanks Troy

JimLkld

20 de ene. de 2016

Tammy Letchworth is the best service advisor. She did a great job by being friendly, informative and professional. Thanks Tammy!

Kalee

17 de ene. de 2016

Nabeeha Ali and everyone I worked with made this a pleasant and awesome experience. Great deals, great place, and overall happy experience.

Ron Vernon

17 de ene. de 2016

My service advisor on this visit was Tammy Letchwort. Tammy was a very pleasant young lady that handle all of my auto service needs in a business and timely manner. Was in and out in one hour. Ron

David O'Hara

15 de ene. de 2016

Angel Diaz was very knowledgeable and helpful with my purchase of 2116 Nissan Altima. I was very satisfied with the amount of money on the trade in. Dave O'Hara

Josecar87

13 de ene. de 2016

Muy buenos presios de los carros, me atendio bien ahunque no excelente lo unico que puedo desir de mi carro es que la pintura es mala ya que se le callo en un lado muy facil lavandolo y no fue algo de mi parte malo por ese lado ya que un mecanico me comento.

Sara D.

13 de ene. de 2016

I love my new 2015 Nissan Rouge and am shocked at how quick and easy the process was. Dawn Lawrence made sure to find me the perfect car and went out of her way to do so. Couldn't have had a better experience. Thank you Dawn and Jenkins Nissan!

Claudio T.

13 de ene. de 2016

Excellent service on time and clean. I do recommend.

BucNoleFan

11 de ene. de 2016

This car dealership is #1 overall in every aspect. They treat there customers and cars with class! Please go to them for anything your car needs. They are always getting the job done!

Dave

10 de ene. de 2016

I just purchased my second vehicle from Richard Sevigny at Jenkins. He makes the process very easy, and painless. They provide awesome customer service and a friendly atmosphere. Mr Sevigny has sold my family six cars in the last year. Thanks for the great service.

Frank

8 de ene. de 2016

Very easy to deal with. Sent an email with questions and they were answered very quickly. Requested information and best price on an available car and they were very upfront about their pricing and deals. Made the buying process much easier and painless. Got the car I wanted at a better price than comparable cars and their dealers in the area.

Ed

8 de ene. de 2016

I went to see if Jenkins would honor an oil change with a car l just purchased from another dealer. My dealer was very far away and I had purchased another vehicle with a friend at Jenkins. What they offered me was a $6 oil change for the lifetime of the car. It saves me money, tome and gas and l accepted. Jennifer Whedbee, Service Advisor, drove my vehicle in for the oil change, was very personable and pleasant, made the information process easy, advised me on a recommended tire rotation, drove my car out, assisted me with the cashier, and made the overall experience go very well for me. She presented an environment where l feel comfortable and can feel confident in bringing my vehicle to a reliable place. She even ran out to bring me my maintenance book which l forgot, with the service recorded. Overall l was very pleased with the way things went and it helped me avoid an alternative that l was not looking forward to in driving the car further from hom for an oil change.

Vivian Newton

7 de ene. de 2016

Tammy Letchworth was very friendly and helpful. She was very professional in how she approached the customers and conducted business. Great customer service!!

AVJoe

7 de ene. de 2016

My experience with Jenkins Nissan was a good one. My sales person Kap Curry was friendly ,knowledgeable and professional.

Robert & Linda Snow

7 de ene. de 2016

Worked with Glen McGuire and Alex (Alejandro) (sp). We called first, knew what we wanted. These guys were very helpful. Thanks.

Antonio M

7 de ene. de 2016

Thank you James Bearden for outstanding service! We are very happy and pleased with the vehicle purchased.

Shannon Austin

3 de ene. de 2016

Service was fast and sufficient. Chris Faulkner was very friendly and professional.

Bruce Curtis

30 de dic. de 2015

My family & I, plus friends, have purchased 10 new cars over the past three years from Jenkins Nissan. Working with Linny Sames and Kip Curry has been a most pleasant buying experience. They are great listeners and help us find the right vehicle to fit our needs. Jenkins Nissan is our dealer of choice when it comes to purchasing a new car.

Troy

25 de dic. de 2015

Even though I am 50 years old I just purchased a new car. Danny Harrington was great to work with and little pressure to purchased as I walked away the first time.

Matt Y.

21 de dic. de 2015

I visited several Nissan dealers prior to heading over to Jenkins in Lakeland (I live in St. Pete) and the experience there was worth every minute of the drive. The salesman I worked with, Richard Sevigny, was very up front and straightforward about what the terms of the deal would be, and was very personable as well. The financial portion was relatively painless and fairly quick, and I was on my way in my new car within a couple hours of arriving for my test drive. All in all, full marks for everyone at Jenkins. I've already recommended them (and Rick specifically) to several of my friends.

MikeB

20 de dic. de 2015

The whole car buying experience was top notch. The price was haggle free and the best price in the area. The buying experience was superior - was able to do a lot in advance using the online services. Jimmy Malvasia greeted us and helped us through the rest of the process at the dealership and we picked up our car without any surprises or issues. Jimmy explained the features of the car during our test drive and made sure that we were ready to take it back home. Overall it was an excellent experience due to Jimmy's great attention to us as customers. I would recommend Jenkins, Jimmy and Johnna Darling to anyone looking for a Nissan.

Larry Wilson

20 de dic. de 2015

Customeress to purcbase a car was smooth and painless working with Dan Malone at this dealership. His knowledge of the products was remarkable. He has made me a return Customer in the future.

VickyLmt309

20 de dic. de 2015

Great place and wonderful customer service! I will definitely be back!!! Chris was very helpful and so knowledgeable about the vehicles! The best experience a person can have at a car dealership!

Mike Butler

16 de dic. de 2015

Hats off to Mike Riley in Lakeland Florida for making my service today such a happy experience, He took right over as soon as I came in. I appreciate that kind and easy feeling. Thank you, Mike Butler

WES HOLCOMB

16 de dic. de 2015

I WOULD RECOMMEND THIS DEALER TO SOME ONE WHO IS LOOKING FOR SUPERIOR SERVICE AND A LADY SALES PERSON THAT WORKS FOR JENKENS NISSAN. THIS LADY NAME IS NABEEHA ALI. I WENT THERE TO LOOK AT PICK UP TRUCKS AND WAS GREETED BY THIS LADY. I TOLD HER WHAT I WAS LOOKING FOR AND SHE KNEW RIGHT WHERE TO START. I FOUND THE TRUCK I LIKED AND SHE WAS SUPERIOR ON GETTING THE PAPER WORK DOME IN A SHORT PERIOD OF TIME. SHE HAD ALL THE ANSWERS AND WAS WILLING TO EXPLAIN EVERY THING TO ME .. I UNDERSTOOD ALL SHE TOLD ME. I WAS OVER WHELMED AT HER EXPERTISE IN AUTO SERVICE. I WANT TO RECOMMED HER TO ANY ONE LOOKING TO BUY A VEHICLE. STOP IN JENKENS NISSAN AND ASK FOR THIS VERY KNOWABLE LADY OR JUST TO HELLO. AGAIN HER NAME IS NABEEHA ALI. WES HOLCOMB..

Ken

14 de dic. de 2015

Michael was great. It was no pressure. He just asked what we wanted to see and he showed us several. I made him run in after several keys but he was a good sport about it. I think we were treated great and the the experience was very easy. I also think the bottom line of price is VERY important. I called a dealership just down the road and they could not match the price that was given to me over the phone so we drove a few extra miles to Lakeland. There were no games and I was pleasantly surprised that the car was the price I was told on the phone. Would buy again in a heartbeat from Michael and Jenkins Nissan.

Mark R

10 de dic. de 2015

Mario and Michael at Jenkins Nissan did a great job helping us purchase a new Leaf. We set up a deal on the telephone and when we arrived there were no surprises or hiccups. They even helped us return our rental car. Many thanks for a smooth easy transation!

KW

10 de dic. de 2015

Was just in for my regular oil change and to address an issue with one of my key fobs. As always, the service people were prompt in helping me and extremely friendly.

AmyS.

10 de dic. de 2015

Rahshon Clark and Chris Faulkner are amazing! Rahshon helped me find my car and now Chris services the car for me. A wonderful team over at Jenkins Nissan.

Nery

9 de dic. de 2015

Robinson Santana is the best!!!!! When I need a service or repair for my car He is always there for helping...

Anthony H.

8 de dic. de 2015

The Best Dealer I have ever known so far, and I have bought plenty of new cars. If you want to buy a Nissan, buy it from Jenkins and if you want to buy a car, buy Nissan.

Andrea C

6 de dic. de 2015

The service advisor, Chris Faulkner was so polite, courteous, and helpful. He explained and doubled checked my concerns about the air bag cover. This is why I will continue to do business with this dealership and continue to have my vehicle serviced there.

debbie

6 de dic. de 2015

anthony was so pleasant and did everything he could to make my experience as pleasant as possible

Jeff

6 de dic. de 2015

I purchased a 2015 Murano three weeks ago from Jenkins Nissan. It was by far the best experience I have ever had purchasing a vehicle. No games and no hassle. Johanna and Danny were very helpful. Definitely worth the 4 hr trip from Ft. Lauderdale. As a matter in fact, I drove back with my friend a week later to pick up his New Murano. Thank you Jenkins Nissan for making two customers very happy!

Carole

4 de dic. de 2015

We recently bought our 2016 Maxima at Jenkins Nissan in Lakeland. We found the dealership online, and drove over to test drive the car. We were greeted by Bill Siede, our salesman. Bill was friendly, and we liked him. He was also knowledgeable and patiently showed us the cars, and gave us the information we needed. Thankfully, we never felt pressured by him. When we were ready, and had selected the car, he brought in the finance manager to complete the deal. We feel we got the car at a very good price. All in all, it was a great experience for us. I highly recommend this dealership and our salesman, Bill Siede.

Julie

4 de dic. de 2015

I brought my vehicle in for the routine oil change. As soon as I walked in, Sue Willet was there to greet me. Very pleasant. She made sure I was comfortable and when the car was done she made the process effortlessly!

Happy Customer

4 de dic. de 2015

We found Jenkins Nissan on Cars.com and they had the best prices in the state. We tried several dealerships in our area but they would not match the prices given by this dealership. Linny Sames with the internet sales department was very helpful and always professional in getting quotes to us and answering any questions we had. Michael Wojtiuk picked us up from the airport in Tampa and did a great job finishing up the deal and was totally professional in taking care of the sale. We highly recommend this dealership and these two individuals who went over and beyond in making this an excellent purchase of a new Nissan Altima.

JOHN C

29 de nov. de 2015

I live 3 miles from another Nissan Dealer and drove nearly 60 miles to Jenkins this past Friday! If that doesn't tell you all you need to know, then let me just add this. Johanna, in Internet Sales, and salesman, Leo Guzman, pulled me out of a leased vehicle, that i just made the last payment on, and that I was over the mileage limits by 40,000 miles, and moved me into a PURCHASED beautiful Sentra S. Considering my circumstances, they saved me thousands while giving me the car I wanted. Out of respect to them, I won't divulge the details of the deal. I will just say that i financed at zero percent financing and my monthly payment is well under $300. The deal was agreed to within an hour and the car prep an financing concluded in 45 minutes. Leo was superb in going over the details and operation of the car. I have been buying cars since 1986 and this experience was, by far and away, the easiest buying experience I ever had. Thank you Johanna...you are awesome!

370Z Nismo Fan

28 de nov. de 2015

I had found the exact vehicle I had been searching for at Jenkins Nissan. I worked with both Shannon Nieves & Jimmy Malvasia in purchasing the vehicle. They were great to work with and I couldn't be more pleased with the entire process from start to finish and my new 370Z.

ALT-Tampa

26 de nov. de 2015

On Nov, 19, 2015, my son and I went to Jenkins Nissan interested in purchasing a used 2014 Pathfinder we found on their website. The SUV would be used by my son. The sales person who worked with us was Renee Pappas. Renee greeted my son and I at the door and then proceeded to provide an excellent purchasing experience. She took us on a test drive explaining all of the features of the vehicle. We returned to the dealership and reviewed all of our options for purchasing and financing the SUV in detail. When we returned to pick-up the vehicle Renee ensured it was properly cleaned and ready for us to drive back to Tampa. It was a pure pleasure working with and through Renee to purchase the exact vehicle we needed.

Elizabeth S.

20 de nov. de 2015

I have never purchased a new car and went to three dealerships during initial research of which vehicle I preferred. From the beginning I felt no pressure from Jenkins Nissan, only great assistance, even despite knowing I wouldn't be buying that day. I returned two more times with my husband before we decided. We talked with a couple different salesman as well as an Internet sales manager. All were extremely helpful, professional, and made sure we were being taken care of. Albert Miller was our initial contact and made sure we were doing well and being helped sufficiently. On our second and third visit we met with Bill (William) Seide and he was great to work with. He answered all of our questions (there were a lot!) and helped us with test driving the vehicle on both occasions. Again, I felt no pressure which was very important to me. Even after obtaining my contact information he was not calling and emailing constantly like many other dealerships. Before our third trip I had requested an online quote for one of their vehicles in the color I wanted. They didn't have it at their regular lot, so before we arrived they had already gone to pick it up for me! I love my new car and would definitely recommend this dealership to my friends and family! Next time we need a new car I know where we are going!

Mike Johnson

19 de nov. de 2015

I recently shopped a few dealerships to replace my 2008 Nissan Titan. The first few dealerships were the usual types, High Price for their vehicles, Low Price for my trade in. Then I went to Jenkins Nissan in Lakeland and had a total opposite experience. My sales person Dusti Miller was awesome, the dealership personnel were friendly and working very hard to earn my business. In the end they made the whole Car Buying experience a real pleasure. Dusti ordered Dinner in and my wife and I shared it with her at her desk. She is an awesome, sweet girl. They really made me a deal on the new 2015 Nissan Titan and I couldn't pass this deal up. Love the new Truck and all the new friends I made at Jenkins Nissan in Lakeland. After explaining all this to my Brother he went down and bought a new Titan one week later. Jenkins Nissan is awesome. Ask for Dusti by name.

Debbie

17 de nov. de 2015

Took my car in this week to have the oil changed/tires rotated and 10K check. I was dreading the wait as they were very busy when I arrived. I was pleasantly surprised that everything was done in less than 45 minutes. My service tech Anthony B was a pleasure to work with, he could not have been more attentive to processing me out quickly, professionally, and graciously. Thanks Jenkins for hiring people like Anthony and the Techs who worked quickly on my car!

Fonda B.

17 de nov. de 2015

Recently, I purchased a 2015 Nissan Altima S, and Rick Sevigny, my salesman, was awesome and outstanding! Even after the purchase, I'm confident that he'll continue to go above and beyond to accommodate my needs/concerns. The entire process was pleasant. Never felt any pressure. Also, was pleased to find that the rebates were as advertised. Another nice perk are the $5.00 oil changes! Everyone, including the Finance Dept., was a pleasure to do business with. I'll definitely be a repeat customer, and I will, with confidence, highly recommend them to my family and friends!

t c curry

16 de nov. de 2015

My wife and I recently purchased a new vehicle from Jenkins Nissan and was very impressed with the sales staff. Dusty was our sales person she is excellent . We had our first oil change and Mike Riley was our service guy. He was great very professional, courteous and timely. We would recommend all our friends to Jenkins Nissan because of the great experience we had there.

Delaney Futch

15 de nov. de 2015

Robinson Santana has helped me the last 3 or 4 times I've come in. He has always been friendly and helpful. My husband and I are so happy with the purchase of our 2013 Altima. We have nothing but good to say!

Kong

12 de nov. de 2015

Mike Metcalfe was great. Excellent costumer service, very knowledgeable and helpful. Jason, the finance specialist was great also. Overall great experience buying from this dealership.

Carlos Nunes

11 de nov. de 2015

I live far away from Lakeland but i always come back for my maintenances,...i save money and can check their prices and plan for future purchases. I purchased an Altima 2.5S from them 2 years ago and it finds as smooth as day one. Thanks Jenkins Nissan from Lakeland...

DejaW

11 de nov. de 2015

I visited Jenkins Nissan to gain information about the Nissan's College Graduate program and left the dealership with a new car! I worked with Dawn Lawrence and she is great! I'll recommend Jenkins Nissan to anyone!

The Bells

11 de nov. de 2015

One of my least favorite things to do is buy a vehicle. We went to Jenkins Nissan because they were the only dealership around that had what we were looking for. As busy as they were we got nothing but stellar service from the minute we walked through the door until the minute we drove off the lot with our new Titan. There were no tricks or gimmicks, they truly do deal with best pricing and they got us where we wanted to be. Our sales person Carlos Echeverry was polite, respectful and wonderful to work with. I can't say enough positive things about him and how painless and easy he made our experience. I can see us getting our next vehicle at Jenkins Nissan and Carlos will be our go to guy!

James Applewhite

11 de nov. de 2015

My service Advisor was Robinson Santana and he was courteous and friendly. Explaned everything to me I will be back!! And will recomind your service dept to my frends.

Mrs Austin

10 de nov. de 2015

It's always a pleasure going to Jenkins Nissan to have my car serviced. Chris Faulkner is such a nice guy and his customer service is great!

barnard

9 de nov. de 2015

kip curry was very helpful & professional I would do business with him again

Lithea Beck

9 de nov. de 2015

Chris Faulkner is our service guy. He knows me by name when I come, gets me quickly checked in and has a ride arranged to take me to work. He follows up with me to let me know what needs to be done and the pricing. He is always friendly and professional.

Manatee Mom

8 de nov. de 2015

Dealership that puts the customer first! Very impressed with our salesperson, Dan Belson, who did a wonderful job answering questions related to our vehicle purchase. We drove over 100 miles to visit this dealership and are happy to recommend Jenkins to friends and family who are in the market to purchase a Nissan.

NissanLoyal

7 de nov. de 2015

Both Johnna Darling (Wallace) and Dawn Lawrence made the experience the most pleasurable ever.

Ioannis

7 de nov. de 2015

Best Dealership! Purchasing process was very smooth! Specialty thanks to Richard Sevigny for treating us with humanity and interest and helping us choosing a car that we enjoy more and more every day that goes by ... Very professional work, thanks Rick!

Leonard Hammes

6 de nov. de 2015

We had a great buying experience with Michael Woijiuk. He is an expert on all the aspects of purchasing a new car.We have come to him for help in buying our last 4 cars. He is a keeper.Thank you Michael.

T&H Collins

6 de nov. de 2015

Best car shopping and purchase ever. From our Salesperson Dawn to the Finance Manager Brett. Thank you again for a great experience!

Scott-n-Pati

29 de oct. de 2015

Im not one to write reviews, the great experience my wife and I had at Jenkins Nissan was fantastic! First off Michael Wojtiuk is not your typical salesman. He is very much a down to earth kind of guy. He was not pushy and made us feel welcomed and comfortable. My comment to Mike was You do not seem to be that flashy arrogant type of a salesman. And I mean that as a compliment! Thats why my wife and I like dealing with you". We encountered some minor issues with the new car. No fault of Jenkins Nissan or Nissan themselves, a little Mother Nature problem. Mike and sales manager Marcus promised me the small issues would be taken care immediately. Marcus took the car into the shop and had service manager Todd look over the car and had the parts ordered expedited. Even after the sale we had a few concerns about the financing. The finance manager Hymid (hope I spelled correctly) was great to deal with as well. Hymid erased all of our concerns. Another great notability about Jenkin Nissan is that they dont tack on those extras at the end of the sticker price i.e. Paint/fabric protector or pin stripping etc. Jenkin Nissan is a great dealership! I worked with all their departments and found everyone really friendly and helpful.

Roland

27 de oct. de 2015

2nd time in a row purchasing from Jenkins and always Steve the best service the sales has been awesome but most importantly my sales Steve the best service the sales has been awesome but most importantly my sales rep Dusti Miller and Linnie Sims are The absolute best ! Will only do business with them. A++++++

Manny J Garcia

27 de oct. de 2015

I love the customer service experience Chris Faulkner brings to NISSAN as a customer service agent. I applaud Chris Faulkner for doing a job well done. Thanks

AB

26 de oct. de 2015

Chris Faulkner helped us with our service needs on our older Nissan, and the entire experience was great! He was very friendly, helped work with us on pricing for our service needs, and was a great representative of the company. We really appreciated his assistance and will come back for all our Nissan service needs on our car, as well as when we want to buy a new car someday. The facilities were clean and comfortable while waiting, and the rest of the staff were also very friendly. Thanks to Jenkins Nissan and especially to Chris!

Maracucho

25 de oct. de 2015

No hassle, enough "said". Even driving 1 hour away from our home.

Dave

24 de oct. de 2015

Contacted Johnna on line. The car was waiting for me when I showed up. Mike Metcalf was the salesman and went above and beyond what I've experienced in the past with other dealers/salesmen. Honest and up front with no bull. Got the deal I wanted and Mike showed us how to use the vehicles features. Mike Metcalf took care of us from the minute we stepped on the lot and has continued to follow up to make sure we are satisfied. What a concept! Other dealers take note.

RACLSC 5888

22 de oct. de 2015

My wife and I emailed Jenkins as to the car we wanted and we set up an appointment to meet with the Internet Sales Rep(Vincent) at 9:00 am on Saturday morning. We drove down from Wesley Chapel and arrived at 8:45 am and was greeted by Vincent who introduced us to a lot salesman (Kip) and we picked out the Altima (SL) that we was interested in and soon my wife was test driving the car and found it to be just what she wanted. We returned to the dealership and Kip went over all of the information about the car and asked if we would be interested in purchasing the Altima. After my wife and I agreed, Kip took us into the dealership and went through the paperwork and the types of options on the car. There was absolutely no pressure throughout this process to purchase the Altima and we were asked a couple of times is this really the car that we wanted to purchase. This is a much different approach than we had found at other dealerships. We soon found ourselves with the finance manager who found the very best options for us and with high credit scores we were about to obtain a 75,000 mile bumper to bumper warranty for the same money. The finance manager was very knowledgeable and very easy to work with. After completing our visit with the finance manage (Brett) Kip took us back into the car and went over all of the options on the Altima that we had. He set up our Bluetooth, our navigation, and our Bose stereo system among other things. We were in and out of the door in 2 1/2 hours. It was a great experience.

JimM

22 de oct. de 2015

I have been having my car serviced here for years. Just bought a new car and the experience was excellent. I recommend this dealership!

Brenda A

21 de oct. de 2015

Dan Belson was very helpful in getting my new Pathfinder. Thanks also to Vince Maguire and to Jose in finance for making the transaction smooth and easy.

Jill

21 de oct. de 2015

Chris Faulkner is the employee who always helps me when I come in to service my car, and he is great!! Always smiling, very knowledgable. I wouldn't go anywhere else!

PreNovice1

20 de oct. de 2015

Chris Faulkner was my service contact & he was extremely professional, courteous & friendly. He made sure my car was protected while waiting for the qualified GT-R technician, Ron, to arrive at his scheduled start time. Ron did a great job as usual. Thanks again to both of you.

Jerry Aaron

16 de oct. de 2015

My wife and I appreciated our buying process with Jenkins Nissan. We got a great deal on a nice vehicle and best of all we had Mike Wojtiuk catering for our needs and providing truly professional help and GREAT customer service. Today one does not find customer service everyday, but Mike was impressive. Our daughter bought a car earlier this year and her experience with Mike was the same. My next truck will be bought thru Mike . Thanks Nissan and Mike!!!

MollyB

14 de oct. de 2015

We checked the Internet for local dealerships offering the 2015 Murano Platinum model. We visited another dealer who after four tries could not negotiate the right deal for us. We then called Jenkins, Shannon helped us over the phone a little. Bill Siede was given to us as a salesman when we stopped. He took the extra time to find model not on the lot yet, brought it over. Negotiated the deal and came over to our home to bring an item that came in for the car the next day. Bill did an excellent job and e have a beautiful car. Thanks Jenkins

T.R.

14 de oct. de 2015

Recently purchased a 2016 Nissan Maxima and the transaction couldn't have been any smoother. Salesman A.J. Oleander and Manager Mario Dorado helped me through the process. Jenkins price was by far the best price in town and they also offer the $5 oil changes which help out after the sale. I've purchased several vehicles from the in the past and have always been satisfied with the outcome.

Heather

8 de oct. de 2015

My initial contact was with Mario Dorado who was extremely helpful and honest in securing me the best deal for the return of my lease and purchase of a new Altima. My husband and I drove an hour from Orlando (we have four area Nissan Dealers) and we would not hesitate to do busniess with Jenkins Nissan again. Upon arrival, Mario introduced us to Andrew Olender (A.J.) who would assist us in the actual sales process. A.J. is a delight to work with and it was a seemless transaction. He is a very considerate, personable, and genuine person. We are fortunate to have found Jenkins Nissan and their staff. Our local dealerships could not match their new car prices and had unprofessional sales tactics. You do not have to worry about that at Jenkins.

Jin from Tally

8 de oct. de 2015

I am looking for a car and contacted Jenkins Nissan. The lady (Kendall Miler)in contact is really nice and prompt. She makes everything very clear and makes purchasing process very enjoyable . I recommend them sincerely

Noble

8 de oct. de 2015

I will never buy a nissan from this dealership they are liars and thieves. I bought a brand new car that had a defect in the paint...instead of them painting the whole car it was painted in spots.. after i complaint about the issue a manager told me to shut up and let's have a intelligent conversation. After threating to call channel 12 news they agreed to give me another car. After swapping out cars they told me my first payment that was made on the previous car would be applied to the another...that never happened they took my 346.00 dollars and started me with payments all over again. I have made several attempts to get this matter resolved they are all liars and will give you the run around. I work hard for my money and they just stole it from me. It's not my fault because this dealership sold me a defective car!!!!!! Stay away please!!!!!

Carmen Henry

4 de oct. de 2015

First of all and up front, this review will be glowing. Further to three bad experiences with other dealerships which left my husband and I annoyed, we came across Jenkins Nissan on the net. We had a specific car/ interior and a set monthly price in mind for the car we wanted. We liaised with (Johanna) who promised us we would be able to attain said price. Johanna kept us appraised at every stage, as the exact car we wanted was in transit. We were still not hopeful (3 dealerships told us we would not get the deal we wanted). On the day we went to potentially pick up the car we arrived with low expectations. We were met by James Bearden who would broker the deal. From start to finish he was non pushy, understanding and did not on any scale try to bamboozle us with figures (those previous dealerships). It's fair to say this was the best experience we have had to date when purchasing a car. James, as well as the other staff members, steered us through a usually painful process leaving us with our new car less than 2 hours later. We are very happy and extremely pleased with the way James managed the whole process. It's difficult in these situations for people who are technically sales people to manage a consumers expectations of what the experience should be. James did this with ease and we will be back!

Elvia very thankful.

4 de oct. de 2015

Very happy and grateful for the excellent service that Richard Sevigny gave me, for helping me find a very good car,

Ruth R.

3 de oct. de 2015

Our salesperson was Nabeeha Ali. She was very professional and was able to answer all of our questions about the 2015 Altima that we ultimately purchased. I would recommend Ali and Jenkins Nissan to any prospective buyer.

Olivia

3 de oct. de 2015

I bought my nissan rouge from this dealership and Jimmy Malvasia assisted us in the process and provided excellent customer service. I will recommend him and this dealership to anyone looking to buy a car.

RobCat

2 de oct. de 2015

I took my car to the Nissan dealership to get an estimate on the cost to repair my current vehicle, while the news was not what we wanted to hear, the experience in the Service department was great. Robinson was very helpful. This factored into my decision to walk into the dealer showroom and see what kind of car we might be able to get with a trade in or if we went the route of leasing. So, once in the showroom, Rahshon Clark approached asking how he might help. He was not the least bit pushy or deterred by the request. Within minutes we were in the parking lot looking at vehicles. In trying to discern what features were important and how that impacted payments, Rahshon did a check of their inventory. We then test drove the selection. During the test drive, Rahshon suggested we go to their overflow lot to look at additional Pathfinders that better fit our wish list. We left the overflow lot in a different car than the one we came in. This helped us realize what were must haves and where we might compromise. Back at the dealership we reviewed different vehicles/options to see what we could get with the stated budget. Rahshon got us the model of car we wanted, features and exterior color we were happy with while staying within our budget. I never expected to purchase a car that day or to have had such a great experience. Was blown away by the process and customer service. Every member of the Nissan team we met were extremely helpful. Go see Rahshon for your next car.

Nabeeha Ali-celani

2 de oct. de 2015

Thank Ali you are only one services excellent for me , with first car I am very happy, just one a little minor assembly parts. and second car I have 3 issue problems , the yake back vehicle I have been talk, showing dealer with 2 guide ,his name is todd , your vehicle have in dealer 4 days , we take care all problems that sound good,I hope every thing doing good jobs ' my feeling happy Thank Ali your are excellent sales pre. see you soon next third vehicle difference model

John Ringleb

1 de oct. de 2015

Chris Faulkner listened to my issue, found a way to find the problem, and discovered what the real issue was. A great advocate for the customer!

jose

1 de oct. de 2015

Great place to buy a car and akso a great experience

Joyce

30 de sep. de 2015

I brought my car in for routine service and Chris Faulker was my technician. When I arrived he greeted me a huge smile which was very welcomed because of the day I had at work.He was extremely professional, courteous and kept me informed of the service that was being performed. He advised me of future maintenance and had my car in/out in approximately 35 minutes. He is truly an asset to your organization. Kudos!!!!!!!!!!!!!!!!!

Christine C.

28 de sep. de 2015

Buying a new Altima at Jenkins Nissan is always a pleasure. Jimmy Malvasio and Brett Swagerty (finance) are terrific. They make the entire process simple and stress free. Love doing business at Jenkins.

Michael

28 de sep. de 2015

I went drove all the way to Lakeland, FL from Panama City, FL to Jenkins Nissan to help my daughter, who was looking for a new Nissan Rogue but couldn't find anyone locally who was willing to give her a good deal. I found Jenkins Nissan online, and was contacted by one of their online sales manager, Linny, who could instantly give me an out the door pricing. No gimmicks, no lies, and had amazing rebate deals. When we arrived we were introduced to our sales personnel Daniel Malone. He was very friendly and willing to go above and beyond to help my daughter and I. I have not received this kind of real, friendly, personal, and overall best customer experience with buying a car in a very long time. It was definitely worth the drive, when they ended up saving my daughter $2,000-$3,000 compared to local Nissan dealers. Everyone there was so friendly, and not once did we ever feel pressured into an agreement, They really worked with us on everything we asked for. I even ended up driving away with a new Nissan Altima, myself. The price was just too good to pass up and the car was more than I could have ever imagined. I would definitely recommend this dealer to any of my friends or family, and have definitely made my daughter and I loyal customers. I have never experienced a car sales rep who was so willing to take care and go above and beyond for their customer. Dan truly cares about his customers and wants them to go home happy and pleased with their purchase. Thank you Jenkins Nissan and Daniel Malone for the great customer service and amazing deals on our new cars. You've made car buying fun again.

Dave Waite

26 de sep. de 2015

I came into to see the new Altima. I was lucky enough to have Dawn Lawrence as my sales professional. Please take notice!!I said sales professional and not car sales person. In the event any of you were not aware, there is a profound difference. Dawn was sharp, energetic and honest. I hate purchasing cars, and she made it seem almost fun. She helped my wife with the selection of the vehicle she wanted and steered us to the finance dept. That also was a great experience. I don't recall the name of the gentleman that assisted me, however he managed to get the numbers to meet my budget. He was very personable and had a great sense of humor. THANKS for selling me a car. I've never said that before!

JamesFB

26 de sep. de 2015

Our experience at Jenkins Nissan was a pleasant experience. Dusti Miller our sales associate was very professional in every way. She was very friendly and made us feel very comfortable in our purchase experience. We called ahead and had contact on the Internet and there were no surprises when we arrived at the dealership. We will definitely recommend Jenkins Nissan and Dusti Miller to our friends and will call them again when we need to purchase another vehicle.

AJ Smith

25 de sep. de 2015

If you are in the market for a new Nissan, don't waste your time with ANY OTHER dealerships... Jenkins Nissan is, by far, the best Nissan dealership that I have ever been to. I live 300 miles away from their location, but I would never think of going to any other dealership. I have purchased 5 cars from Jenkins and have NEVER been unhappy. Shana Chaney has been are sales specialist for three of those cars and she has never let me down. The price is always better than any of their competitors, and their service is second to none. I highly recommend Jenkins Nissan and Shana Chaney for your next Nissan purchase!

Barry

25 de sep. de 2015

Kip Curry and all the others did a wonderful job of making us feel like part of the family. We love our new truck and will definitely come back to Jenkins for future purchases.

Linda Rais

24 de sep. de 2015

Dusti Miller was my sales person who went out of her way to make buying my new car stress free. She was very helpful and went to great lengths to help me with all the paper work and trade in value for my vehicle. I love my new car and highly recommend Dusti to anyone. Thank you Dusti and Jenkins Nissan for being very helpful.

by Tanya

23 de sep. de 2015

We have not purchased a car in quite some time, and we had visited several other dealers before we went to Jenkins Nissan ! This experience exceeded our expectations. Dawn Lawrence is a gem !! She was very patient with me as i went back in forth about color and details a thousand times ! She was mindful of our budget and I never felt pressured ! She explained everything as we went along and just made the entire process stress free ! What a wonderful experience ! I love my new Pathfinder and I would highly reccomend Dawn & Jenkins Nissan to everyone I know ! Thank You so much for a wonderful experience Dawn !

Brooke

21 de sep. de 2015

Service was the best I have ever experienced. Would never go any where else. Robinson Santana was so attentive. Updated me every 5-10 minutes on the status of my car. Awesome!!!!

mark scheidt

18 de sep. de 2015

our visit was awsome. james beardon our sales rep was awsome. great price. we bought 2 cars. thanks mark s.

addy8953

15 de sep. de 2015

Buying the car was easy, getting my extended warranty back after the car was wrecked is an experience I wish to share so it does not happen to you. I have called them over 25 times to get info on my money, no one calls back after they promise to do so. May 30th paperwork was submitted to Jenkins, Sept 15th still no check!! I want James Jenkins to know that this experience will be shared with anyone I know that wishes to buy a new or used car.

Linda in Riverview

13 de sep. de 2015

James Bearden was our salesman....We found him courteous, patient, informative and he got us a great deal on the model JUKE we wanted...I would recommend him as a professional salesman to family and friends.....

April Michele

13 de sep. de 2015

First time I've ever purchased a brand new car and I couldn't be happier about how my experience with Danny Harrington(salesman) and Ed(finance) went! They were friendly, quick, didn't push anything on me, looked out for my best needs, and were honest. I would rate them a 10 a recommend them to everyone!

Jaybo

12 de sep. de 2015

Dusti Miller did a great job getting the truck ready and making sure everything was. The inernet sales person was good as well. There was a problem with the price that was quoted through email. They did make an effort to help make it right. In the end i was satisfied. They made every effort to get me out of there as quickly as possible.

Satisfied GT-R Owner

9 de sep. de 2015

Robinson Santiago was very professional and treated me very well. He made sure my GT-R was perfect and performed services I needed and no more. My bill was much less than I expected.

Carol V

4 de sep. de 2015

I had a wonderful buying experience at Jenkins Nissan. Shana Cheney was my salesperson and she did a fantastic job. She listened and she reacted right away when questions were asked. She was knowledgeable and professional and I felt very comfortable with her. She knew her product and was proud of it, and I can see why. I love my new Nissan Murano and I think Jenkins Nissan is a great place to go for a great car buying experience. Do the research and you will see they have the best prices and it's proven when you're there. All of the people involved with the buying experience were professional and very helpful. The facility was clean and has good energy. Tux was one of the prep people and I appreciated what he did too.

Patrice M.

2 de sep. de 2015

I'm so pleased that I allowed Miss Dusti Miller just 5 minutes of my time. She showed me some cars, took me for a test drive, ran some numbers for me and made the entire process a pleasant one. I'm so happy with my new car. Everyone at the dealership was great to work with.

kirk

1 de sep. de 2015

Chris Faulkner was my service rep. He did an excellent job explaining not only the service done, but what is needed down the road. No pressure just the facts. Job was done in excellent time also. Especially for a busy Saturday. This is a great service dept.

Ann Tollar

30 de ago. de 2015

Caitlin Aycrigg provided excellent customer service.

Cardell C.

28 de ago. de 2015

This was by far the easiest car buying experience I've ever had. Michael Metcalfe and Mike Barnes to great care of us. No hassle buying, no hard sale on upgrades and options. I would definitely recommend and plan on returning if another Nissan is in my future plans.

Sanders Family

28 de ago. de 2015

My recent experience at Jenkins Nissan, was a very by far the best experience I ever has in purchasing a car. I want to commend and thank Kip Curry, for his professionalism, courtesy, honesty and integrity shown to my family and to me personally. Kip not only answered all our questions, but he didn't pressure us into a decision, but took the time to explain and establish a trust that is hard to find in the auto industry. From the beginning to the final process, Kip, sales manager, and finance manager, made us feel comfortable and treated us with respect. I wil highly recommend Kip Curry and Jenkins Nissan of Lakeland, to everybody.

John

27 de ago. de 2015

We purchased our Versa here 3 years ago. We have always had great service here. Everyone is friendly. If I had to complain, it would be that they need to expand! People everywhere! I was talking to my salesman and found that it was an excellent time to buy. Jason showed me the car, gave me a surprisingly great price, and we decided to purchase an Altima. We have had it for almost a week and love the car more each day. If you are looking for a Nissan, start here - you won't have to go anywhere else.

Tionee

22 de ago. de 2015

I recently moved to Central FL and had been looking for a car for at least 5 months--In the process of visiting a few different dealers and car lots, I became a bit discouraged. While traveling through Lakeland, I decided to stop at Jenkins Nissan. I must be honest--when I arrived, I was a bit skeptical, but Carlos Echeverry met us before we walked into the front door and was an amazing help all throughout the entire process. He went beyond the normal, "How can I help you?" attitude, and displayed genuine care and concern that significantly lessened the apprehension I had initially felt going into another car dealership. He took the time to understand what I wanted and got it for me! I also appreciated the finance manager Jose who assisted me. He was gracious enough to meet me where I am, in terms of my budget. My entire experience at Jenkins Nissan was the most positive one I've ever had--I will never forget it and based on the amazing help I got from both Carlos and Jose, I highly recommend it to anyone looking for a car!

Mariah Baez

21 de ago. de 2015

My and my father went in search of a new car and James bearden really helped me find the perfect one. He was very knowledgable on all the vehicles. He provided us with great customer service and we ended up getting a great deal ! He also took his time and answered all our questions. I would definitely recommend him to anyone who is looking to purchase a car !

Manny Garcia

18 de ago. de 2015

My experience with this dealership is outstanding and superb. Not to mention the Excellent Customer Service that Chris Faulkner gives to each and every customer that comes through this facility. Moreover, this will be the 7th vehicle that my wife and I purchased through this dealership. Awesome Experience, and will definitely continue to purchase "ALL" my vehicles there. Thanks a bunch, way to go Jenkins NISSAN. I would definitely recommend this dealership to friends and family. Thanks

Mike C

18 de ago. de 2015

I traveled from Ft Lauderdale to Jenkins Nissan for my new vehicle. I knew I had made the right decision when they offered to have dinner waiting for me upon my arrival considering a four hour drive. Carlos Echeverry was waiting at the door when I arrived. I work in customer service myself, and Carlos exemplified everything that I was trained to do when it comes to the customer. Prior to the test drive, he explained all functions of the car. After the buying process was over, he set the cars computer and navigation system up before my departure. Couldn't ask for a better sales experience. JOB WELL DONE CARLOS.

angela 370z

5 de ago. de 2015

Chris Faulkner has always welcome us with a smile and willing to help with any issues. He is honest when it comes to if a repair is safe to wait, so there is no financial stress on a customer. Chris makes you feel that you are the only customer that matters. My husband and I feel like part of family not a customer. Keep up the good Work.

Buffy S.

4 de ago. de 2015

I couldn't be happier with my car that I got at Jenkins Nissan. James Dodds and his team were great! They were very friendly and made the buying process easy and hassle-free. They took great care of me and made sure that I was happy with my purchase. I will definitely be back! Thank you James Dodds for a great car buying experience!

Solange

3 de ago. de 2015

Richard Sevigny ROCKS Very skill sales person EVER, he was listening attend my request and needs for a new car. He fulfill my expectations Keep up the good work.

me123

29 de jul. de 2015

Great place I've bought 2 trucks from here and am always satisfied with the car buying process I called before making the 45 minute drive because there wasn't any pictures online and they were so kind to go and take several pictures and send them to me truck was everything I expected from the photos james todd was my salesman and was awsome

Erika S

29 de jul. de 2015

My salesperson James Dodds was courteous and knowledgeable. He was also patient and attentive as I took time to make an informed decision on which vehicle was the best fit for me. He and his team were awesome. The finance process was smooth. He even went to the trouble of coming to pick me up from Apopka and back to dealership to take delivery of my 2014 Nissan Rogue!. Although they were undergoing remodeling, James made me feel welcomed and valued as a customer.

Patricia Johnson

27 de jul. de 2015

I was so lucky to be able to have an excellent Salesperson like Dawn Lawrence! She showed us all their inventory of Jenkins Nissan dealership! Dawn made the car buying a pleasant experience and I was totally surprised by my car buying experience! The Manager of Jenkins was such a pleasure to talk with! Everyone at the dealership were so very nice and Jose the Accountant was so very nice & he explained everything about the loan so easy to understand. I have highly recommended Jenkins Nissan to my friends already. I really appreciate that he took his time with me. They are all were awesome!! Thank you for the wonderful experience!! Patricia Johnson

memesmom

25 de jul. de 2015

Chris Faulkner ROCKS Best service writer EVER This dealership always outperforms all others. I use to have a BMW and this dealer was more friendly and helpful than the most expensive shops. Keep up the good work.

Karen Hamilton

24 de jul. de 2015

I had an appointment to have oil changed. Chris Faulkner was my initial contact when I arrived. Very pleasant and good impression. Probably best experience I have had in the f-66 years I have been coming to Jenkins.

D. Douglas

24 de jul. de 2015

This experience here at Jenkins was a breeze and Richard Sevigny is very knowledgeable and made the process extremely smooth for us, we will definitely do business again.

Mrs. Douglas

24 de jul. de 2015

This experience here at Jenkins was a breeze and Richard Sevigny is very knowledgeable and made the process extremely smooth for us, we will definitely do business again.

Dorothy Douglas

24 de jul. de 2015

Richard Sevigny helped me pick the right car for myself because he was very patience and took his time for me. It was a pleasure to meet him. Thanks Rickie.

Dee Douglas

24 de jul. de 2015

Anytime I think about car shopping I automatically cringe.. I absolutely dread it! However Richard Sevigny assisted me at Jenkins and it was thankfully very smooth going. I def recommend this location and of course Rickie.

Pam is Lovin' her 2016 Maxima

22 de jul. de 2015

When my Mama and I drove onto the lot we were met by William Siede with a smile. He was very nice and very knowledgeable and answered all of our questions. He focused on us and our needs of which car to purchase. He took us for a test drive in the Altima and the Maxima. I fell in love with the Maxima and he helped me make my dream of owning that Maxima a reality. From start to finish my car buying experience was awesome and smooth because of William Siede. I have already told many people about my great experience at Jenkins Nissan and have highly recommended that they deal with William Siede. He truly is an asset to your company. I will continue to speak highly of Jenkins Nissan and William Siede.

Channing Boyd

19 de jul. de 2015

Carlos Echeverry our sales associate at Jenkins Nissan made the purchasing process for my daughters first car an exceptional experience . He was patient , well informed and willing to do whatever it took work out the best price for our family . The management team and staff were fair and offered a no nonsense pricing process with no hidden fees . I would highly recommend this dealership to anyone who is looking for a honest fair price and great customer service .

Patricia Smart

18 de jul. de 2015

My husband and I have purchased several cars over the years from Jenkins. We have had most os our car service with them. We have been very happy with the service . Chris F. comes out to greet us each time and calls us bt name. He is really an asset to your company. He;s very helpful and answers all our questions.

Dave c

17 de jul. de 2015

Jenkins Nissan was very professional and I could not be happier with my purchase. Rick Sevigny was very helpful and did a great job helping me through the process.

Sarah eblin

16 de jul. de 2015

Chris Faulkner always has my business when I need my car serviced it's always very nice and they're aware of the value of my time! Make sure everything I need is done. Been taking my car there to be serviced since 2009. Chris is by far my favorite service associate!!

Ana

14 de jul. de 2015

We don't purchase cars often. The process is stressful and we don't like haggling. This experience exceeded our expectations! Mike Metcalfe was professional, patience and genuine. Mike is very knowledgeable about the Nissan vehicles. We never felt pressured or "sold too." The finance managers were equally helpful and respectful of our budget.Thank you Mike fore the remarkable experience you provided us.

ga

13 de jul. de 2015

My Wife Karen and I purchased a used vehicle from Sale Representative Selena Lloyd. Selena made the transaction very simple and smooth. We will refer Selene and Jenkins Northside Automotive to our family and friends. Thank you Selena

Viviana

11 de jul. de 2015

This experience here at Jenkins was a breeze and Mike Barnes is very knowledgeable and made the process extremely smooth for us, we will definitely do business again.

Bill Whealton

10 de jul. de 2015

Matt Malone assisted us in purchasing a new Pathfinder. It was our first experience in buying a new vehicle in over 14 years and everything went smoothly. He answered all our questions and spent extra time in explaining a lot of the technology used in the new vehicles. He also was diligent with follow-up calls to make sure we were satisfied or had any other questions. July 10, 2015 - Janie and Bill Whealton, Lakeland, Florida

Robert & Christy

10 de jul. de 2015

Purchased a brand new 2015 Nissan Pathfinder from this dealership on June 27, 2015. Was told that we would be getting a survey. We were also told that if we took care of the salesman on the survey we would get a full tank of gas. We were referred to this dealership through my sister & brother-in-law. My brother-in-law had called the salesman to check on his referral money. The salesman decided that he needed to ask my brother-in-law why we slandered him on the survey. Number one if the salesman had a problem with our survey, he should have contacted us, not talked to my brother-in-law about the situation. It's not about the full tank of gas at all, it's about telling customers what they should put on a survey, & also for talking to other people about your survey. Called a sales manager, named Jeff who told us that we still would get a full tank of gas. Jeff also stated that I would get a phone call back regarding my complaint, & we never received a phone call back. Called on Friday again & spoke with a different sales manager who informed us that they only give a full tank of gas to customers who rate on the survey all VERY OUTSTANDING. Then the lot manager, named Tony, thought it was pretty funny as well that I was even making a complaint. I have spoke with Nissan Consumers Affairs & have a complaint put in with a case#. No consumer should have to be told how they should rate on a survey. Poor business ethics in my opinion. Robert & Christy

AvalonFan

8 de jul. de 2015

This was our first experience buying a car by searching on cars.com. My husband and I were looking for a 2011-2012 used Toyota Avalon of a particular color with very low miles and for a decent price. After monitoring cars.com daily for a couple weeks we found just the car we were looking for at Jenkins Nissan. The only issue was distance: we live in Minnesota and Jenkins Nissan is in Lakeland, Florida. The salesman that assisted us was Alan Keith, he is amazing! Honest, professional, responded to our every question and email, guided us through the entire out-of-state process. The price was also exceedingly good for a Limited trim, and everything was laid out clearly in the Buyer's Order. My husband flew down to test drive, everything checked out, & he drove home in blissful comfort (1600 miles, mind you) in our dream car. What we were told was what we got. Take it from two VERY SATISFIED customers: Jenkins Nissan RULES! Ask for Alan, you'll be glad you did.

Kim Johnson

7 de jul. de 2015

Was a very nice experience at Jenkins Nissan with Michael Wojtiuk. I purchased a Nissan Rogue 2015. Very Happy

Colleen

6 de jul. de 2015

My experience here was amazing. I did most of my own research so I knew exactly what I wanted and what I wanted to pay. James Bearden was a great sales person and got me in and out of the door in a remarkable 2 1/2 hours. Test drive, financing and coating on paint...all done and over in a flash. I would highly recommend James and The entire Jenkins team to anyone looking for a vehicle.

Chris Faulkner

6 de jul. de 2015

This week I stopped at Nissan in Lakeland and was greeted by Chris Faulkner. He was willing to listen to what I had to say. I was impressed by the willingness of this young man and his attentiveness towards his client.

Lakeland citizen

3 de jul. de 2015

I stopped by because I saw a car online I wanted to to test drive. I walked around for 25 mins, I was the only one there. I would see employees standing by the front door, not one came to me to ask if I needed help. I then left, went to another dealer where I made a purchase.

Edward Headington

1 de jul. de 2015

My service advisor, Chris Faulkner, met took care of me in a timely and friendly fashion, and the work was performed satisfactorily and in significantly less time than I expected. I was very pleased with the visit.

Pappa D

1 de jul. de 2015

My experience with Jenkins Nissan was positive. James Dobbs was helpful and informative regarding my vehicle and the buying process.

Mark Walsh

26 de jun. de 2015

My Sales experience started with Ted in the Internet Department.He was excellent with his knowledge of the Murano I wanted and the pricing as far the rebates and discounts I qualified for.Ted had introduced us to James a salesman that would take care of us.James was also Great and real easy going.The Dealerships Prices were the the best and most fair around.My wife and I drove over 1 hour to make this purchase and there was no pressure and the buying process went fast.Great Dealership!

Averi

25 de jun. de 2015

Kip Curry was very helpful to my brother and I when we went on to purchase a new rogue for myself. He and Freddy Knight made our car buying experience pleasant in all regards.

P. McElveen

22 de jun. de 2015

Chris Faulkner was my service writer and he does a great job to make sure his customers are satisfied. Now that is customer service!

John Clark

18 de jun. de 2015

Matt Malone made my recent Nissan Altima purchass really easy. He explained everything in detail that i had questions on. I do not like going to dealerships and feeling pressure from the sharks to buy a car but Matt never made me feel like that. When it is time to buy a new car or trade one in for one i will definitely go see Matt.

BReplogle

17 de jun. de 2015

I absolutely loved my experience. It didn't even feel like I was buying a vehicle, everything was so laid back. Andrew Olender and Sue were my sales reps and I wouldn't trade them for the world. Finance really worked with me !! Great Place.

carmen

12 de jun. de 2015

Daniel Belson..,.., thanks for your time, dedication and attention. Jenkis was my best decision and you did an excellent job.. my new car :) tks again..

Joe Stella

11 de jun. de 2015

I worked the initial details of a specific trucks' availability and price with the Jenkins Nissan Internet Sales rep Mike Barnes via their website. Mike answered all of my questions including a very clear explanation of any qualifications for the fantastic discounts from MSRP they were showing on their website. I was expecting the games, but it actually was the price that they were offering right up front on the truck to anyone vs just those meeting certain specific criteria. I made an appointment to see and test drive the vehicles and worked with a member of their sales staff Daniel Harrington. Daniel was extremely polite, knowledgeable and made sure I had every opportunity and plenty of time to look over the colors that they had available on the lot and to make a decision on which one I wanted to look further into. During the test drive Daniel offered to show me to the Interstate so that I could have the opportunity to see how the vehicle drove at hwy speeds as well as the local roads around the dealership which was nice as I was not a local to the area. During the follow up process of evaluating my trade in and getting a final price on the truck, everything was clearly explained and I felt absolutely zero pressure. Mostly because the initial price on the new truck that they offered was so discounted that you really feel that they can't come down any lower and still stay in business. The Finance and trade in transfer processes were completed quickly, clearly and when there were options that would be to your financial benefit regarding terms/rates etc. they were explained as to why one was preferable to the other for your benefit vs. theirs. The truck was fully detailed while I was doing this and then Daniel took all the time I needed to walk me through the major features and options on the truck even pairing my cell phone with the Bluetooth system before I left. At no time was I left sitting around waiting for them to do something or wondering what was taking so long. It all flowed smoothly from one step to the other but you never felt rushed or pressured as mentioned previously. Many people do not look forward to buying a new vehicle due to the stress and pressures involved at some places, which is sad. I can easily say that the entire sales process at Jenkins Nissan was so smooth that I would recommend to anyone either local or within the central Florida area to visit their website and then take the easy drive over there just directly off of I-4 near Lakeland prepared to drive a new vehicle home.

Nestor Gaviria

10 de jun. de 2015

I have bought many cars in my lifetime. But this time was truly the only time I can honestly say I was totally satisfied. Not to mention my first service experience was wonderful as well. Cudos to Robinson Santana, James Bearden and Rita Garrison.

Terry

10 de jun. de 2015

I received the "out the door pricing" on line from Mario, and it was what I paid for my Murano. Plus 0% for 60 months. WHAT A DEAL!! Michael Metcalfe the salesman was very helpful demonstrating the features of the vehicle.

Seniors earned better

8 de jun. de 2015

My parents are in their mid 70's and are veterans. During the Memorial Day weekend they wanted to buy a newer used Sm SUV. They were sold a Jeep Compass which left an oil stain on their driveway within hours; so they contacted their sales rep (Scott) immediately. Multiple attempts were made by the service dept to stop the leak within the first 72 hours of purchase (a drive to the dealer every day). On the 3rd day they requested a refund and were told their options were to keep the defective Jeep or "trade" it in. The other SUV cost $3000 more and the Jeep lost $1000 due to "depreciation" (3 days depreciation on a used car = $1000?). As per FL law there is no legal requirement for a refund in this case however, the dealer does have the option to provide this consideration (a full refund) to its' clients. I spoke to Alan (sales mgr) via phone while my parents were at the dealership and he said the dealership "chose" not to provide that allowance to my parents. $1000 is a considerable amount in the finances of my parents living on a fixed income, likely not as critical to the bottom line of a corporate balance sheet. Although there is no legal obligation it should be argued that there is a moral one to seniors, veterans, clients and community. As it is June 8, 2015, I obviously provided ample time for Jenkins Nissan, Alan or Scott to reconsider their conduct in this manner. They have made no effort.

RebeccaB

7 de jun. de 2015

It was so much fun I want to go visit just to see my salesman. It was nice to deal with someone so real. No hype, good since of humor and he made me feel like he was part of my family. He wasn't afraid to answer any of my questions with straight forward answers. And I got a great deal. I will definitely deal with this dealership again. P.S. I love my SUV

Nancy

7 de jun. de 2015

Unfortunately I was unable to purchase a car from Jenkins because my credit is bad. The phone conversation was very quick since they were not able to help me.

Knholmes

5 de jun. de 2015

Been working with a local dealer with no success for several weeks trying to get a new vehicle one Friday get off of work go down to Jenkins Nissan in in less than four hours I was home with a brand-new vehicle. Thanks to very nice salesman and staff it was a very pleasant stress-free hasslefree experience a big thank you to Danny Harrington awesome sales man for being there to assist me along the way.

Arlene B - quilter

5 de jun. de 2015

We recently purchase a Nissan Versa Note and our salesperson was Dan Malone. He provided excellent customer service for both my husband and myself on that very busy Saturday, which was Memorial Day Weekend. He explained how to use specific options on the car like cruise control and Bluetooth, also helped set up the radio with me. He went through the owners manual and explained where to find the troubleshooting section in case I had a question or two about the car operation. My husband is on oxygen and cannot walk the lot nor did want to go for the test drive, etc. Dan and I did this and then Dan filled my husband in on all the tech stuff when we got back. I have full confidence in Dan and would purchase a car from him again.

Nurse Nancy

4 de jun. de 2015

My son and I came to Jenkins Nissan on Monday, May 25th. Richard Sivigney is the salesman who approached us and asked what we were interested in. I told him the Rogue SL. He took us to that model and explained every detail of the car before I sat in the car and drove it. He did not pressure me when I said I wanted to drive a couple of other cars at other dealerships. I did drive other makes and found them nowhere near as comfortable as the Rogue SL. Also, the other sales people didn't explain anything as well as Mr. Sivigney did. They were pushy, too. I appreciate the way I was treated by everyone at Jenkins Nissan.

Happily Retired

4 de jun. de 2015

This dealership is excellent! Customer satisfaction seems to be very important - hope I always feel that way!!! Salesman Danny Belson was very helpful in taking the time to show me my cars features and answered all my questions! Will be back in 7 years!!!

Eva Butler

3 de jun. de 2015

Me and my fiance bought new cars within days of each other. The experiences were as different as night and day. I was the lucky one who used Jenkins Nissan. Linny Sames and James Bearden made the experience fun, light hearted, and happy for us all. I am totally satisfied with the entire experience and will definitley be a return customer. I would recommend Jenkins Nissan, Linny, and James to anyone in the market for a car.

ooprock

2 de jun. de 2015

Buying a car could not be easier. called the dealer and talked to Linny and she was wonderful to work with. I told her what I was looking for she gave me a great price and emailed me the out the door price with financing to me. They had the rouge in stock and I went the next day to pick it up. Signed the papers for the price she quoted me.

Thomas V

1 de jun. de 2015

I was looking for a Nissan Altima for my daughter and got some emails and calls from Mike with some great offers. We went to the Wesley Chapel Nissan first but their prices were way higher then what Jenkins Nissan was offering. Once we arrived to Jenkins we met our sales agent Nabeeha Ali who was a wonderful help. My daughter felt really comfortable and liked how well Ali took care of us. She was a great help with helping us finding a great Altima for the best price she could possibly get us. She answered all our questions and made sure we were 100% confident and happy with our purchase. Would recommend this dealership and Ali to others.

Michelle rice

30 de may. de 2015

In the past 7 years we have purchased 5 cars from this dealership and we keep coming back for the following reasons; excellent customer service, great prices, quality of vehicles, easy buying process, offer excellent deals. With all the cars we have purchased with Jenkins we have never had any issues with our vehicles other then normal issues tires, brakes etc... This dealership has earned our trust, respect and loyalty. This last purchase our salesman Andrew Olender was not only very professional he was attentive, listened to what we were looking for, had great customer service and even was engaging to out teenage daughter who the vehicle was for. I would not only recommend the dealership but also the salesman. My rating for this dealership and salesmen is extraordinary!!! Thank you Rice family

R.Lennon

30 de may. de 2015

Mike Metcalf was our sales person. Very professional person. He handled all our questions about the buying of or new car, He also was very trueful about the process. I was dealing with another dealership in the area of the same brand and was treated differently so That is way I bought from Jenkins Nissan with Mike Metcalf. Thanks again R. Lennon

dixiechic

29 de may. de 2015

My name is rhonda Williams..this place is awesome .they keep there word i would recommand them to evryone..thanks to danille keith and jason..im very happy w my jeep commander.got it may 19 2015 took a trip to georgia may 22_25 it was an awesom vehicle..lovin it

sandrahays

26 de may. de 2015

Car buying is something I do not look forward to, but the staff at Jenkins Nissan made it as painless as possible. Bill Siede was very kind and provided a pleasant buying experience. I would definitely recommend anyone to Jenkins Nissan to buy a car.

courtney

24 de may. de 2015

Jenkins Nissan was very helpful in finding me a new SUV! Out sales rep Daniel Belson was very helpful and knowledgeable in finding me the perfect car! Definitely will be recommending them to our friends!

Carol, happy Nissan owner

24 de may. de 2015

Just bought my very first Nissan at Jenkins Nissan in lakeland Florida about a month ago. Dusti Miller was great. She spent so much time with me and my husband getting us the best deal. She really went out of her way to make us happy. Love the car and love the milage! Best thing I ever did. Thanks Dusti and Jenkins Nissan.

Patricia

22 de may. de 2015

Our sales person was Keith Schauer. Very helpful with everything. Enjoyed doing business with him.

Francisco

17 de may. de 2015

Great dealership. Nice people willing to please their customers. Shana Cheney was with me from the moment I walked in, to the moment I drove off. Thanks Shana!

Patricia Smart

15 de may. de 2015

Chris came immediately to take our car in.My husband is handicaped.Chris helped into the waiting room and then helped him into the car while I paid the bill. Chris is always prompt tending to us.He is pleasant to work with.

M Bartock

15 de may. de 2015

Excellent experience AGAIN! 3rd purchase from Jenkins Nissan. Mario Dorado Internet sales was my first contact and he was very prompt in responding and helping keep me informed. AJ Oleander was our salesman that helped me find my perfect car! We searched for exactly what I wanted...eventhough I didn't even know what I wanted. Nice, helpful, patient and not pushy. He wanted me to get what I would be happy with and was not afraid to work for it! Finance was a breeze. Now i just get to enjoy my beautiful new car! Car shopping can be a great experience!

The Waldins

14 de may. de 2015

Jim Denham was awesome. He was extremely knowledgeable, patient, very tech savvy with all the features of our new Pathfinder. He is truly a professional and spent much time with us to clearly explain the process and be attentive to all the details in the delivery of our new FAMILY vehicle. We would drive the 60 miles to get our service done. Thank you Jim.

Bryan

13 de may. de 2015

Our sales rep Jason did great! Quick, painless, easy transaction. Finance manager was a bit pushy though. It took longer to detail the car then it did to get all the paperwork done! Great work Jason!

volusia

13 de may. de 2015

I was very pleased with the service.The sale agent James dodd was very nice not pushy in any way.very happy with my purchase.thank you

John Z

11 de may. de 2015

I drove an hour and a half to buy a 370Z and was glad I did. The price was great and no surprises when doing the paper work. Great experience. The people were all friendly and helpful.

Trucker from Tampa

9 de may. de 2015

I felt that this was a very pleasant truck buying purchase with your salesperson Dawn Lawrence. Thanks again.

Robin Collins

9 de may. de 2015

We bought our Nissan Altima back in 2013 and I have been taking the car to be serviced for the last couple years. Everyone I have dealt with has always been courteous and helpful. Caitlin Aycrigg took care of me on my last recent visit for an oil change. She was very kind and helpful. Caitlin also kept me informed on what else needed to be done on my car besides the oil change. I really appreciate Caitlin and her great service!!

Carol

8 de may. de 2015

James Dodd was our salesman. He was helpful and friendly.

bill douglas

8 de may. de 2015

Well when I arrive at Jenkins service department, I was gretted by chris who was very friendly,helpful.I told him what needed and he took care of it didn't have to to long and I like that Jenkins care about their customers!!!

Ajoz84

7 de may. de 2015

Anytime I think about car shopping I automatically cringe.. I absolutely dread it! However James Dodds assisted me at Jenkins and it was thankfully very smooth going. I def recommend this location and of course James.

Kandy B

5 de may. de 2015

Shana Cheney has helped my family find the vehicles they need. After her consideration and help, both my son and husband purchased new trucks. Shana's assistance made it easy for me: due to her care of my family I would purchase my next vehicle from Jenkins Nissan through Shana. Shana was patient and thorough showing the cars and different features. She was diligent in finding the features I wanted. I drove away with a Rogue that was much more than I ever dreamed. I love my new ride!

E A Andersen

4 de may. de 2015

Our salesman, Daniel, was very knowledgeable and extremely helpful in guiding us to make our choice for a new Nissan Sentra. The dealership itself is beautiful and the inventory is great. We were so pleased with our experience that we bought another new vehicle from the dealership.

Jeff J

2 de may. de 2015

This is my second vehicle that I have purchased at your dealership and both experiences have been great. My sales rep James Bearden made the experience fast and easy. He worked with me throughout the entire experience and treated me with great customer service. I will be recommending people to go see James.

Tony and Brenda

29 de abr. de 2015

This was our first Nissan, and we couldn't have found a better dealer to buy our Versa from! Everyone at Jenkins was a delight to work with. Our sales representative, Bill Siede, was informative, courteous, and very helpful. He is also a very friendly man. We look forward to a long relationship with Jenkins.

JamieS

23 de abr. de 2015

I recently purchased a 2015 Murano from Jenkins Nissan. My salesman was Mike Metcalfe, and I really enjoyed working with him. He is not pushy at all which was important to me as I was buying my first car and was a little nervous. Mike is very knowledgable and easy going. I would definitely recommend him to anyone looking to do business at Jenkins. I'm glad Mike happened to be the guy we worked with, thank you Mike!

S Parks

22 de abr. de 2015

Overall it was a great experience. A big thanks to Daniel Harrington, Marcus, Chris, Brandy, and Rita for making this experience as painless as possible. I hope when the time comes to trade my Sentra in I'll be able to return and get another great deal.

Joseph Scott

20 de abr. de 2015

My service advisor, Renee Pappas has always provided the ultimate service. She has explained and taken my service rewards off my total bill. She has also been so courteous and explained and recommend any service that I needed. Jenkins Nissan made a good move when they hired her. Thanks for the wonderful service.

Momsheri

19 de abr. de 2015

I purchased a new Rogue Select through Daniel Malone. Very nice experience, no high pressure sales, got the car I wanted.

Anthony

19 de abr. de 2015

Had a great experience with Dan Belson and the rest of the Jenkins Nissan of Lakeland staff. Outstanding customer service and made the whole car buying experience painless and affordable.

Penny Brown

17 de abr. de 2015

Jenkins Nissan provided excellent service and was the only dealer offering a discount for the car I was looking for, they worked with me and had great prices! Ask for James Bearden, as your salesman he listens to your needs and delivers!

Cookie Lady

16 de abr. de 2015

Best Service Ever...Way to go Danny Harrington. Fast and Stress Free experience buying a car.

Lissette

16 de abr. de 2015

Harry Robb was a excellent salesman, very nice and professional

Joe

14 de abr. de 2015

I was drawn to the dealership after an excellent online quote by Mike McGuire. When I showed up for my appointment, I futher assisted thru the purchase by Mike Metcalfe. Mike was very easy to work with and thorough in the features of the Frontier I purchased. There were no hidden fees or pressure sales tactics I experienced elsewhere. I am enjoying my new ride and would recommend Jenkins and the salesmen I worked with.

Pat Copponex

14 de abr. de 2015

Had my oil changed at the Lakeland Jenkins Nissan & Chris Faulkner provided excellent service to make sure I was kept informed of how the process was going. Chris and Nissan went above expectations to make sure everything was properly taken care of. I definitely will return for the service.

LEvans

14 de abr. de 2015

Chris Faulkner he took me right in to look at my problem.. had an update on our XM Thanks Chris for all your hard work at getting us in at Nissan Jenkins

Health Professional

9 de abr. de 2015

Buying a car couldn't be less pressured. Michael Wojtiuk, our salesperson was courteous and pleasant. He was not overbearing and seemed to be concerned that I find what I was looking for. Everyone I interacted with was pleasant and easy to deal with, even the person who finalized the transaction. They seemed to be concerned with making the process as quick and painless as possible. They understand that my time is valuable and went about using as little as necessary. I never sat alone for long. I will consider them first when I am next in the market for an automoble.

Sander

9 de abr. de 2015

Bought my new Xterra Pro 4X here with the excellent help of Michael Metcalfe at Jenkins Nissan. He did an excellent job of getting me the truck for the best price. He made the process a pleasant experience. Love the truck, loved the buying experience. Go here, nowhere else!

SunnyDave

8 de abr. de 2015

Mike Riley took very good care of us. Some minor problems came up with our new vehicle we had just purchased. We had some final paperwork to complete and he took our car and checked it over and resolved the problem. It was ready for us when we were done. We were impressed.

"Go Bucks"

5 de abr. de 2015

Our sales rep, Bill Siede, was very helpfull in choosing our options and putting us in the vehicle that most fit our needs. Would recommend him and the dealership.

Linda Myers

3 de abr. de 2015

Thanks out to Jason Percy for ALL his help in getting us in the right vehicle with the right payment. Jason went above & beyond what any other dealership that we have dealt with in the past has ever done.No hidden cost, everything explained up front. We were recommended to Jenkins Nissan Lakeland and Jason from a relative, we were not disappointed! Great staff, got a great team working together!

DavidJ

1 de abr. de 2015

Buying a car from Jenkins Nissan was a great experience. Dusti Miller knows how to make you feel confident that you made a good decision. Everyone was very nice and knowledgeable.

TommyM

1 de abr. de 2015

My business partner and I were both looking to buy a new 2015 Nissan Murano . She happens to live and work from Florida and I live in Virginia. While spending a week in Florida on vacation I need some internet research and found that Jenkin's Nissan seemed to have the best prices around by far. We had been to some other dealerships prior and were not impressed. So we paid a visit to Jenkin's Nissan. They had 25 2015 Murano's on the lot where as other dealers had from 1 to maybe 4. With that many cars it made it much easier to compare colors and trim levels. We were greeted by Mike Metcalfe our sales person. He was very professional and helpful. He showed us the new cars and explained the differences in trim levels and accessories. My business partner found the one she liked and bought it that day. They gave us a great deal on the new car and also one on her trade in. The entire process did not take long at all and soon she was driving home in her new 2015 Murano. I did not buy a car that day as I was also looking at another manufacture's vehicle but told them if I decided on a Murano I would buy it from them. About two weeks later I told them I was ready to buy. They did not have the exact one I wanted as I live north and wanted all wheel drive. They had found one and obtained it for me within 24 hrs. We did the transaction over the phone and they sent me the paperwork. I flew down on a Saturday and bought the car that day then drove it home on Monday. I have recommended Jenkin's Nissan to my friends for the best deal and best overall experience. Thanks Mike for making everything go so smoothly.

Shannon Austin

29 de mar. de 2015

I would like to say thank you to service rep Chris Faulkner for the great experience during my recent visit on 3/28/2015.

Diane and Tim

27 de mar. de 2015

Just stopped in to look and see what trade in value we would get. Not as much as we wanted but we're able to work it. Sales staff knowledgeable. 2nd vehicle from Jenkins we have purchased. Another plus 6 dollar oil changes for 100k miles.

Sarah

27 de mar. de 2015

I recently purchased a 2015 Nissan Altima from Jenkins Nissan, and the whole experience was great. A.J. Olender Jr. was very courteous and patient and helped me pick out exactly what I wanted. I have been recommending A.J. and Jenkins Nissan to all of ny friends and family who are looking to buy.

LeeB

27 de mar. de 2015

If you are in the market for a car purchase, be sure to ask for Dan Malone. He made my car buying experience at Jenkins such a pleasure. Dan knew what I wanted and picked out the perfect car for me, which I might add I left with and absolutely LOVE! Go Versa Note....The deals at Jenkins are off the chart, and no other Nissan dealership could even come close. I will be returning again.

Kjhgr01

23 de mar. de 2015

I got to the dealership around 10:00, parking was very hard to find, almost had to park in the street. Salesman was patient enough to wait for me to get out of my car before jumping in my face. Clean guy, didn't know half the stuff on the vehicle I wanted to test drive, made me believe there's a Nissan assembly plant in Florida while the car is built by Samsung in South Korea. Once I explained that I didn't like it too much, he referred me to the sales closer who kept telling me lies to tell me that I should buy his car even though I didn't like it after a 2 miles test drive. 15 minutes later I finally got out of the snake lock with a feeling that I'll never want to go back there or even buy a Nissan!

Florida native

22 de mar. de 2015

I have very good experiences at Jenkins. The last was last week when I purchased a new Rogue with help from Jason. Jason was a big help in showing me the car and explaining all the functions. I feel that anytime I have questions, he will be there to help. I can't thank him enough.

Barbara Dempsey Jones

21 de mar. de 2015

Chris Faulkner was my Service Advisor. 5 ***** are not enough for the service he offered. He is caring, respectful, efficient (There are not enough words to describe my visit. ) He is customer oriented. He is a asset to Jenkins Nissan.

Mustachemike

21 de mar. de 2015

Drove the wife to several dealers looking for her new vehicle and the few places we did shop seems the salesperson/accounting just would not budge to meet our needs. Andrew Olender Jr. from Jenkins Nissan was very patient, courteous, friendly and understanding of just what my wife needed. Wife got what she wanted, pleasant place to do business.

anaycamero

14 de mar. de 2015

the overall experience was excellent. I was looking for my first-time car and after few days outside in search for it I came across to this dealership which I think is of the best in the area .the staff is very sincere and helpful.they provided me of all the information I needed throughout the buying process.My family and I are very satisfied and recommend this place to friends and anyone looking for a great deal.thanks to all and specially to sales rep fadhil.

Zec Attack

13 de mar. de 2015

My wife and I had a wonderful experience working with, Dusti Miller, in new car sales. She put no pressure on us to buy, she was easy-going, listened to what my wife was looking for, and she delivered! I would recommend Jenkins Nissan and Dusti Miller to any one of my best friends.

Harvey

13 de mar. de 2015

If you're looking for a new car I highly recommend visiting Dusti Miller at Jenkins Nissan. She made me feel so at ease during the whole process of purchasing my new car. I'm a single mother of two who was needing something newer and reliable in my price range. Dusti Miller truly worked hard for me to get what my family and I needed.I feel so blessed and I'm very grateful that she took the time to find what we needed.

Jonathan Curtis

11 de mar. de 2015

I went to get my oil changed at the Lakeland Jenkins Nissan and Chris Faulkner provided excellent service to make sure everything was followed through and kept me informed. Chris and Nissan went above expectations to make sure everything was properly taken care of. Without question, I will return for the service.

James Gonyaw

7 de mar. de 2015

Chris Faukner did an excellent job and continues to follow up. He does an excellent job of keeping me informed of all necessary services needed on the car. Because of his service and attention and patients I would most likely buy another Nissan. Thanks Chris for your excellent care.

Rose and Joe

5 de mar. de 2015

Great sales team! Although the car we wanted was already sold the sales team of Ali-celani Nabeeha and Jenkins found us a car the same model, color and options that we were looking for. With this being our second purchase from Jenkins we have been happy with the dealership, sales team and service department and would recommend them to our friends and family.

Johnny

5 de mar. de 2015

Had a great experience buying a new Rogue from Julio Rivera at Jenkins. Didn't try to oversell or push something on us.....simply let us explain what we were looking for and gave us exactly what we wanted. The process was quick and easy. They really made dealing for final price easy. Gave us a fair deal for the new car and our trade in. Loved how they actually listened to what we wanted. So many places try to act like we don't know anything....but I did a ton of research and knew what I wanted. Julio just made the process easy, quick, and painless. Will definitely buy from him again!

EileenMH

5 de mar. de 2015

My experience at Jenkins Nissan was wonderful! Julio Rivera knew I was coming in to look at Pathfinders and greeted me upon my arrival. Julio found the exact model I wanted with my preferred exterior and interior color choice. I couldn't be happier!

Titan owner

4 de mar. de 2015

I bought my 2013 Titan from Jenkins Nissan and the service department since has been exemplary. My recent oil change took only 15 minutes and the price is the cheapest in the area. Michael Camerine was the representative in the service department and the experience from start to finish was first rate. He greeted me with a smile and listened to my request for tire rotation and fluid checks then promptly went to work, ...painless!

Michelle F

3 de mar. de 2015

I recently bought a 2015 Altima from Jenkins Nissan in Lakeland. My experience there was awesome! Daniel Malone was my salesman and I felt at ease from the time I walked in the door. No pressure, honest pricing and every effort was made to accommodate my needs and I was more than pleased with the outcome. I love my new car! Everyone that I came in contact with was very courteous, personable, and professional. I would definitely recommend Jenkins Nissan to anyone interested in purchasing a vehicle. They really do go above and beyond and I am very grateful for all they have done for me. I feel confident that they will assist me and accommodate my needs even into the future. Thank you Dan and Jenkins!!!!

Jacksonville Customer

3 de mar. de 2015

Drove from Jacksonville to pick up a 2015 Altima. Everything was as quote and discussed on the phone. No funny business just straight forward down to business.

Peter Beinetti

3 de mar. de 2015

Our sales agent, Mike Metcalfe, was excellent. He was very knowlegable, and throughout the buying process he was extremely friendly. There was never a time when he wasn't answering our questions, or assisting us. My wife and I both agree the buying process at Jenkins, because of Mike and Vince McQuire, was by far the best we have ever had. We have already recommended Jenkins to a number of our friends.

Cdf1005

3 de mar. de 2015

My husband and I bought a 2013 Nissan Rogue from this dealer in January of 2013. We went back last week and bought a 2015 Rogue and a 2015 Nissan Altima. We worked with A.J. and the process went very smoothly. The finance department worked with us to help us work out a deal that we were happy with. We drove away at 10:20 PM with two new cars. No one complained about having to stay so late and every aspect of our experience was wonderful. I recommend Jenkins Nissan to everyone!!

granter

26 de feb. de 2015

Just purchased a new Versa From Michael Metcalfe and I am extreemly please with the customer during the buying process. I definately would recommend Jenkins Nissan and Michael Metcalfe to any potential car buyer.

David P.

24 de feb. de 2015

i can't say enough about how well I was treated and how pleasant a buying experience this was! Mike W and the finance team made everything possible with none of the high pressure. I've purchased many vehicle and this was definitely one of the most enjoyable. And I love my new Altima SV! Thanks to all at Jenkins

BarbaraS

24 de feb. de 2015

We purchased our Nissan Altima from Jenkins Nissan and have had it serviced there ever since. They take excellent care of our car and always answer any questions we have. They get us in right away, keep us updated as to the progress of our service, and get us out as quickly as possible. Chris Faulkner is great and always takes good care of us and our car!

Burt, Orlando

21 de feb. de 2015

After receiving an internet price for our 2015 Altima from Mario Dorado, my wife and I drove from Orlando to Lakeland to visit Jenkins Nissan. Mario introduced us to Angel Diaz, sales and lease specialist. Angel worked with us throughout the process. We began with Angel taking us on a test drive that took us to Jenkins' auxiliary lot about three miles from the main Dealership. There we looked over various stock numbers that met the specifications we had outlined, very efficient process. Angel answered all of our many questions thoroughly and patiently. He helped us narrow our decision alternatives to two vehicles, one an SV, the other an SL. Since we anticipated buying the SV, we drove it back back to the Dealership. Angel immediately produced a printout of the deal that we had previously worked out with Mario via email. There were no surprises; the deal was exactly what we had been told. Still, after additional discussion about the SV versus the SL, my wife and I decided to upgrade to the SL. This sent Angel back to the auxiliary lot to bring back the SL we had selected. He did so after we were given a discount on the SL that was comparable, actually better, than the discount on the SV. All that remained was a meeting with the finance representative and delivery of the car. Angel checked in on us a couple of times as we waited for the finance meeting, after which he delivered our new car to us. In this final step Angel expertly gave us a comprehensive introduction and demonstration of car's features and options. As senior citizens who are not particularly technologically savvy, his thorough and clear explanations were much appreciated. My wife and I have nothing but good things to say about our experience at Jenkins. Mario was open, responsive and honest in email and phone exchanges. And Angel's friendly, helpful demeanor put us a ease right away. Angel's knowledge and product expertise were instrumental in our decision making process. My wife and I agree that this was the best car buying experience we have had. We have already recommended Jenkins, Mario Dorado and Angel Diaz to friends. The new SL is my car. My wife will need a need car in a couple of years and we'll be back at Jenkins for another Altima.

stanreed

21 de feb. de 2015

Renee Pappas is an outstanding Service Advisor. I recently had my Xterra towed in for a problem which turned out to be minor. Renee was a total pleasure to work with.

Cassie Hall

19 de feb. de 2015

Mike Riley knows how to treat his customers! Top notch

A. Hancharik

18 de feb. de 2015

I have been using Jenkins Nissan for about 10 years for service on my vehicles as well as purchasing a new Nissan Versa from them. I highly recommend Jenkins for service and buying vehicles. The buying experience was straight forward, and was completed in a timely manner. There was very little to discuss after receiving the first offer. My service experience is very good. I state what I want done, and it is done in a timely manner. The Jenkins advisor checks with the technician doing the work to see if there is anything that needs attention of which I was not aware. The service advisor presents any such detail to me to get my approval for additional work which I had not authorized on my original work request. My last visit is an example. I planned to drive to North Carolina, and wanted the oil change prior to that drive. Tammy Letchworth, the service advisor, came back to me with news that my drive belt was cracked. I authorized the repair to avoid problems on my trip.

Monica R.

18 de feb. de 2015

Is the third time that i went to this dealership for my car service .I want to thank MICHAEL CAMERINE for a great service and repair .He was very nice and helpful and very good manners .I am very happy with the service this time. Thank you ! Michael.

Al & Damary Torres

18 de feb. de 2015

We bought both or our cars from Jenkins Nissan in September 2013 and when we take our vehicle for routine sevice we never have any issues or long waits. Jenkins (Chris Faulkner) really takes care of us.... Amazing Service!!!!! I've referenced this issue previously.... the man's bathroom could use some help. I own a towing service and visit many car dealers... this is one that needs a little help!!! Broken or loose door handle, not alway clean and the soap dispenser is not "Handicap Accesible"

Chris Faulkner did a great job as mentionedabove

17 de feb. de 2015

Our service representative was Chris Faulkner. Chris once again did a great job completing the repairs we requested. There was no high pressure sales pitch, just a professional job of satisfying our needs. We have worked with Chris for around two years and would not change anything. We are very pleased with Jenkins and with Chris.

Mr383sbc

16 de feb. de 2015

After researching several local businesses for the best pricing and deals, I returned to Nissan looking for my daughters first car. I found John Betts; who sold a Maxima 4DSC just the year before, and he made the experience painless and pleasurable! We were in and out in no time! Good Businessman! Good Business! We will be back!

Debbie Ambrose

9 de feb. de 2015

Chris Faulkner was very cordial, and made sure I was happy with my service. I appreciate his being so upfront, and personal.

Kenneth S

9 de feb. de 2015

I've always purchased m vehicles in cash. This was my first time purchasing via finance. I saw a deal online so I called Jenkins ask about a 2015 Altima during there "$10,000 off Altima sales event." Linny spoke to me about the sales event and told me the break down that I'd have to "qualify" to get all the discounts. Turns out I lost $2000 so the best they could do was $8000 off which wasn't bad. I took a trip to the dealership with one of two pre-approval drafts with a rate of 1.45%. Czar approached me and I told him I wanted a white Altima. I had plenty of options. He allowed me to test drive the S. I wanted to know what vehicles where available and the pricing but the system wasn't even updated online that care sold were still showing up publicly in their inventory. Czar shows me two options an S and SV, never took me on a test drive for the vehicle that I wanted, SV. He wanted to get to the paperwork and insisted I go through NMAC for financing or I'd lose close to another $3000. I then specified that if I go through NMAC to only pull from ONE bureau, EQUIFAX because I knew that the other two burueas still had 4 fraudulent accounts that were in delinquency. Czar place a note on the documentation to only pull equifax. They pull my report and the score comes back at 645. This is when I was surprised because I pulled my credit reports and scores a few days before and my Equifax was at 803 and the other two in the mid-600s. I ask there financial guy, Chris, if they only pulled Equifax and they said that that's the only one they pulled. At this point, I wanted to speak to my partner about this. I walk back inside and they insisted that we move forward as they were able to approve me. They presented me with a very high rate on 9.9%. I again mention to Chris that this was very high and that I know my score could not have gone from 803 to 645. He insisted that that is what came up and that I go through with it and just refinance after 3 months. So that was what was planned. Today, I get alerts stating that NMAC also pulled my Experian report and score (650 last I check). I speak to Chris about this and he told me that they only pulled Equifax and that NMAC would use whatever score was high. This really upset me as I had proof that they pulled Equifax and Experian and went with the lower score, the one with several fraudulent accounts. This is poor business ethics on the fact that I was told that they would only pull Equifax but they pulled both Equifax and Experian. I'm again on the market to purchase a vehicle cash and won't be returning to Jenkins. Being young and first time financing buyer, I feel as the Jenkins team and NMAC took advantage of me. I do not recommend purchasing from Jenkins or financing with NMAC.

KennethS

8 de feb. de 2015

I've always purchased m vehicles in cash. This was my first time purchasing via finance. I saw a deal online so I called Jenkins ask about a 2015 Altima during there "$10,000 off Altima sales event." Linny spoke to me about the sales event and told me the break down that I'd have to "qualify" to get all the discounts. Turns out I lost $2000 so the best they could do was $8000 off which wasn't bad.I took a trip to the dealership with one of two pre-approval drafts with a rate of 1.45%. Czar approached me and I told him I wanted a white Altima. I had plenty of options. He allowed me to test drive the S. I wanted to know what vehicles where available and the pricing but the system wasn't even updated online that care sold were still showing up publicly in their inventory. Czar shows me two options an S and SV, never took me on a test drive for the vehicle that I wanted, SV. He wanted to get to the paperwork and insisted I go through NMAC for financing or I'd lose close to another $3000. I then specified that if I go through NMAC to only pull from ONE bureau, EQUIFAX because I knew that the other two burueas still had 4 fraudulent accounts that were in delinquency. Czar place a note on the documentation to only pull equifax. They pull my report and the score comes back at 645. This is when I was surprised because I pulled my credit reports and scores a few days before and my Equifax was at 803 and the other two in the mid-600s. I ask there financial guy, Chris, if they only pulled Equifax and they said that that's the only one they pulled. At this point, I wanted to speak to my partner about this. I walk back inside and they insisted that we move forward as they were able to approve me. They presented me with a very high rate on 9.9%. I again mention to Chris that this was very high and that I know my score could not have gone from 803 to 645. He insisted that that is what came up and that I go through with it and just refinance after 3 months. So that was what was planned.Today, I get alerts stating that NMAC also pulled my Experian report and score (650 last I check). I speak to Chris about this and he told me that they only pulled Equifax and that NMAC would use whatever score was high. This really upset me as I had proof that they pulled Equifax and Experian and went with the lower score, the one with several fraudulent accounts. This is poor business ethics on the fact that I was told that they would only pull Equifax but they pulled both Equifax and Experian.I'm again on the market to purchase a vehicle cash and won't be returning to Jenkins. Being young and first time financing buyer, I feel as the Jenkins team and NMAC took advantage of me. I do not recommend purchasing from Jenkins or financing with NMAC.

Jessica K

7 de feb. de 2015

Mario Dorado is a great salesman! We will buy from this dealership again!

Whenuwish

6 de feb. de 2015

Andrew Olender Jr (AJ) was the best car salesperson I've ever had an encounter with and he and the team took great care of us. They dealt with me openly, honestly and fairly. Go to Jenkins Nissan and you will be impressed. And I teach customer service for a living! They should start showing others how it's done right!

May

5 de feb. de 2015

I'd like to thank Michael Camerine for a great car service and repair. The service was done in timely manner, great quality and I would recommend my friends and relatives this dealership!

Jamie

2 de feb. de 2015

We purchased a new pathfinder and when we were ready to trade it in, James Denham welcomed us back and have us yet another pleasurable experience buying another car! Love this place !

Jim Gonyaw

31 de ene. de 2015

Chris Faulkner at Jenkins Nissan, North Lakeland, fl. did an outstanding job getting our car repaired and back to us ASAP. He also provided a car for us while ours was being fixed. We will reccomend him to anyone.

BigJohn

29 de ene. de 2015

Had a recent service visit to adjust a minor problem with the idle on my new Nissan Frontier. Chris Faulkner was very nice and helpful. I was in and out with the problem resolved. Very happy with the service.

K & J Grooms

29 de ene. de 2015

We just purchased our 5th Nissan. Now both of our kids drive nissans as well. We trust in their dependability at at a great price. We always buy from Jenkins Nissan because of their customer service. We've liked each salesman we've bought from. Marcus and Fred who are now managers and our last salesman Bill Seide who did a great job! We also referred a friend who purchased a Sentra for her daughter as well!

Lionel and Patti Johnson from Dayton, OH

25 de ene. de 2015

We called Alan before we arrived at the dealership and he greeted us when we arrived. I had spoken with him on the phone and was looking forward to seeing what vehicles he had available. He turned us over to Harry Robb who was wonderful to work with. He was not pushy but very informative answering all our questions. When Lionel and I picked up my vehicle, we both remarked what a wonderful experience we had and how professional and informative everyone we came in contact treated us. We were going to go by the new car dealership and talk to the General Manager to tell him what a good team of people he had working for him. I remember Alan, Harry and Keith. I can't remember the name of the young man who did my final paperwork but everyone was wonderful. We would definitely return to this dealership if we need another vehicle.

RM

24 de ene. de 2015

My sales rep, Daniel Malone, did an exceptionally good job. Not only was he well versed on Nissan vehicles, he was also very knowledgeable on other makes and models as well. The entire process from test drive to sale went smoothly. I would recommend Jenkins Nissan to anyone looking to buy new vehicle.

Eddie "Edrock" Maldonado

16 de ene. de 2015

Great Experience! my sales person Dusti Miller was very honest and not pushy. Dusti was helpful and was involved in the process the entire way. The rest of the staff was very friendly, professional and helpful. The whole process took under 90 minutes. I would not hesitate to buy another car from them. Dusti and the staff have been in contact with me to insure that I was satisfied with my purchase and I really appreciate there interest.

2014 Sentra

16 de ene. de 2015

Angel Diaz was great communicating remotely so I spent next to no time at the dealership when it was time to purchase.

Stacey Kramer

15 de ene. de 2015

I was having difficulties with my key starting my car and Chris Faulkner helped me out. He went above and beyond to figure out how to help me. And I was in and out very quickly. Thank you so much for all your help.

Pastah

14 de ene. de 2015

I flew all the way from New York just to get a vehicle from this dealership. Great service and an awesome experience. Make your way down to Jenkins Nissan and see Sales Rep- Ali !!!!

EricFortLauderdale

14 de ene. de 2015

I recently purchased a 2015 Nissan Murano Platinum from Jenkins Nissan. I had been searching and researching this automobile for months and finally found it at Jenkins. I must admit that I was pleasantly surprised with customer service and professionalism that was afforded by the staff at Jenkins. My salesman, Daniel Malone, was awesome. The pricing was discounted significantly from the MSRP and they were the only dealership in south Florida to do so. Daniel was professional, personable and thoroughly knowledge about this new 2015 model. What a great buying experience. I highly recommend buying your next automobile from Jenkins. I drove 200 miles to make this deal and it was well worth it. Oh, and did I say I love this car!

L P Buckman

14 de ene. de 2015

I really can't say anything negative about this dealership, I purchased my 2014 Altima SL last february mike barnes was my sales person and was very helpful showed me exactly the car I inquired about and at a great price,i luv my Altima and luv the service I receive when ever I bring it in for servicing,chris Faulkner has been my service manager from day 1 he has always made sure my servicing needs are met and always polite courteous and professional.Purchasing my car was a one time event but the service after the sale is always on going and most important for myself.great sales, service, great dealership!

Georgia Darlene Johnson

9 de ene. de 2015

I came in to look at cars and try to find one that fit my budget. Since I am retired now and on a fixed income, Jim was most helpful. He found a car that exceeded my expectations. I love it and so does my family. In fact, my son-in-law returned the following night and purchased a car for his family. Thank you for a wonderful experience.

Bayleigh Hall

8 de ene. de 2015

I was looking for a car within my price range and Harry Robb was more than happy to help me find the right car!! He was very informative and very helpful!! Definitely recommend this dealership! Will be getting future cars from them as well!!

Rick and Tina P

8 de ene. de 2015

I have never had an issue with Jenkins Nissan. They seem to be a great company. This is our second Altima from Shana and Jeff. WE will continue to purchase and service our cars from Jenkins Nissan.

Lisa

8 de ene. de 2015

took possession of our 2nd car from Jenkins Nissan. James Beardon was our salesman and treated us very well. We will return to buy other vehicles from this dealer! I have no problem telling friends who live in Florida to drive up to Jenkins and make a deal on a new car.

Flor Gema

7 de ene. de 2015

Nabeehah Ali was very profesional and helpful, she explained everything in detail, the process was very easy, I am glad to made business with you

Janice Adams

7 de ene. de 2015

My overall experience was great!!!! My car sales man was James Beardan. At first I wasn't to sure so I told him I would come back. I'm glad I did. He made me feel very comfortable through the whole process and has been keeping in contact with me even after my purchase. He never hesitated on anything that I needed. I'm glad I chose Jenkins Nissan. Every one was very nice.

MitchDe

6 de ene. de 2015

Great staff , James Bearden was fantastic, he knew how to help me and not push . Friendly, and understanding, he put me at ease and made the process easy and enjoyable . All the staff where friendly even the people not involved in my purchase ( Mr. Knight for one). This is my 5th nissan from this dealership and it will not be my last.

Rich

5 de ene. de 2015

It was our first experiece with Jenkins Service Dept. We found the workers professional and courteous. We were taken care of promptly and recommend them highly. Look forward to being a customer of Jenkins in the future.

Billy Passmore

2 de ene. de 2015

Great service great team. Renette Pappas greeted me at the service and checked my Armada in and did the paper work very quickly. It was ready within the hour and I was on my way. I will use your Service department from now on based on the service I got and the reception from Renette.

Victoria

1 de ene. de 2015

James Denham was awesome. He helped me find the right car for me.

Carol P

28 de dic. de 2014

Caitlin Aycrigg went above and beyond to make the service of my Rogue an outstanding experience. I only regret there is only 5 stars to give. She is a 10+ !!!!! Thanks Caitlin! Carol P

Smichele

24 de dic. de 2014

Michael Camerine is great. He is professional, polite, and is very helpful!

TimM.

23 de dic. de 2014

James Dodds was courteous, accommodating, and helpful. We enjoyed our car-buying experience.

Stephanie Rainer

22 de dic. de 2014

My sales associate, James Bearden, was very patient and understanding in showing me different vehicles and answering my questions. The dealership was rather busy and the wait time between finding the vehicle and getting into the office to sign the paperwork was a little long. I drove from Naples and was a little anxious to get back on the road, but James was great. He even offered to go across the street and buy me lunch. He did get me a snack and a drink from the vending machine. The dealership itself was impeccably clean and the co-workers seemed to get along great. I would definitely recommend James to a friend or family member who might be considering the purchase of a vehicle.

Mariec

17 de dic. de 2014

I bought my car and have had ir serviced from this dealership. I have never had a bad experience. They treat you like family and offer great customer service! I would recommend everyone come to this dealership to buy a car or have it serviced. Chris Faulker made my service experience smooth and painless.

Jenkins Nissan

12 de dic. de 2014

Chris Faulkner did a very good job servicing our car as usual. We appreciate his thoughtful care, Thank you, Chris

John Lanman

10 de dic. de 2014

Went to have my car serviced the other day. My service rep was Chris Faulkner. Very polite, courteous and professional. Was in an out in no time. Thanks Chris.

MGodreau

9 de dic. de 2014

Great service, prompt, & pleasure to work with. If you want to deal with someone who is knowledgeable and honest, Jimmy Malvasia is who you need to work with! Jimmy was patient and calm in explaining the price comparison and package, very professional. Each team member I met during the complete process were A+.

Tony M.

6 de dic. de 2014

Thank you Jenkins Nissan & James Bearden for a great experience in the recent purchase of a 2015 Nissan Altima for my son. Your pricing, selection & service was outstanding. I would highly recommend you both the dealership & James to anyone.

O. & B. Jones

6 de dic. de 2014

My husband and I would like to thank James Denham for being such a wonderful sale person. We found him to be very knowledgeable about the vehicle. He was very respectable and customer service oriented. I would definitely recommend Jenkins Nissan to my friends and tell them about our outstanding experience with James Denham. He is definitely an assets to your company.

Karen and Tony

5 de dic. de 2014

My wife and I have purchased 30+ cars over the years and no dealership can touch the positive experience provided by Jenkins Nissan. Our salesman, Jimmy Malvasia was very knowledgeable of each model we looked at, was quick to understand what we wanted and was very honest with the pros and cons related to our specific needs. Jimmy was very professional and instrumental in us leaving the dealership feeling fantastic about our new Nissan.

Robert and Kellie

4 de dic. de 2014

This dealership is truly amazing. We live almost two hours away and will FOREVER purchase our vehicles there. They have the hands down lowest prices around. Their dealership is always in stock with whatever you may want and they are always eager to earn your business. This time we has Michael as our salesman who was very professional and kind. He knew alot about the automobiles and was very quick and easy. The negotiations were easy and to the point. Financing as always with NMAC was awesome and painless. We cannot wait until the new Maximas come out to go and buy again!!!

Vonnadane

3 de dic. de 2014

I all ways buy nissans, but was trying to switch to another brand , something more sophisticated but I look awesome behind the wheel of the 2015 Altima! so glad I didn't change, I had been looking for months, Shana the salesperson was so nice n patient not pushy, right before we signed I changed my mind about the type of model I wanted, she took me back out, gave me the price differences was still not pushy at all! I met a lot of jerky salesmen during my search..it was refreshing to get a nice person..she was awesome! Finance guy was really nice also, well heck everybody was very courteous

Richard Stout

3 de dic. de 2014

From first contact with Ted Payne almost two years ago to my regular service appointments with Dawn and the crew, I have never had anything but first rate service throughout my time with Jenkins Nissan. Though he is in the Internet Sales department, Ted has always come out to greet me and see how things are going no matter what I'm there for...even a simple oil change. And though Dawn is my regular Service Center rep, the entire service staff has been very conscientious, thorough, professional and friendly. Would recommend Jenkins without reservation and plan to give them every opportunity for my business in the future.

hind

3 de dic. de 2014

johnny betts was above and beyond to make our nissan versa purchase very comfortable .he was very friendly and help us to choose the perfect car wich match our finance ,big family and taste concern .outstanding job johnny.keep in touch.

2014Max

3 de dic. de 2014

I bought a new car from Mario Dorado and it was the best car buying experience I have ever had. I drove an hour to Jenkins Nissan in Lakeland on a recommendation after having half my day wasted at my closest Nissan dealer. Jenkins Nissan really is upfront and honest and they did not play games. BEST PRICE AND CUSTOMER SERVICE. Save yourself the headache and go here first.

Lee S

1 de dic. de 2014

We recently purchased a 2014 Nissan Pathfinder from Jenkins Nissan. Their prices cannot be beat. Everyone on staff we met were very friendly and accommodating. Our sales person was Jimmy Malvasia. He was very professional, courteous and accommodating.

MoniqueS

28 de nov. de 2014

I bought a new Pathfinder from Jenkins and couldn't be any happier with the dealer or my salesperson Rahshon Clark. Mr. Clark was very personable and friendly, as was the Finance manager Hamid. Definitely worth the drive from Tampa to Lakeland.

Roger E

27 de nov. de 2014

Chris Faulkner has been a pleasure to work with over the past few months. He always is ready to help resolve a service issue and is very knowledgeable about Nissan's. I have had five Nissan Pathfinders and an Altima over the years, three of which were purchased from Jenkins Nissan and I have found the service at Jenkins to be excellent.

Allan & Hilary

27 de nov. de 2014

Harry Robb was our first point of contact at Jenkins, he was a gentleman. He made our buying experience very pleasant. Far from home (UK) and not familiar with many local practices we felt very comfortable that Harry was a genuine guy. We will definitely return to Jenkins when we decide to change vehicles again.

Bill and Margaret McLaughlin

26 de nov. de 2014

This past Saturday my family and I went to Jenkins Nissan to purchase a new car. Specifically a Rogue. We were very fortunate to get a outstanding sales person and that would be Mario Dorado. This was the best car purchase experience we have every had. 1000+ stars for Marion Dorado. Thanks so much.

T. S.

24 de nov. de 2014

The service personnel are always extremely friendly, professional, and helpful. Chris Faulkner and Nelson went above and beyond to ensure that I was satisfied with the services provided. I definitely recommend Jenkins Nissan!

Roger E.

22 de nov. de 2014

Chris Faulkner did a fantastic job. He had ordered parts that he thought were needed prior to having me leave off my car. This allowed the service dept. to make the repair quickly. Chris also arranged for a rented car so that I would not be inconvenienced.

Fred

21 de nov. de 2014

Chris Faulkner was my service technician. He listened to what I wanted and called me when he knew what repairs were necessary. The repairs I asked to be completed were done quickly and Chris called me to let me know I could pick up the car. I was pleased with his help.

BThompson

20 de nov. de 2014

My daughters first oil change experience went flawless, he made sure she knew everything about how the process worked from pulling up to the service bays to paying the cashier. Rolling out the red carpet EVERYTIME we come for service. Thanks Chris and the Jenkins Team!!!

GKuenning

20 de nov. de 2014

I would have to say that Jenkins Nissan has the Best Service Department that I have taken a vehicle to over the past 5 years and I frequent many averaging over 25,000 miles a year; they are very courteous and take care of your requested repair in a timely manner while also bringing other items to your attention that you may not be aware of. My Service Advisor Chris Faulkner has done an Outstanding Job! Request him on your next trip to Jenkins Nissan.

Mro

19 de nov. de 2014

Have to say that they were excellent and super fast. I got my car in less than an hour. Great customer service.

Ashish

16 de nov. de 2014

The experience of buying a new car from Jenkins Nissan was very good. They sent me the quotes of desired car beforehand, which looked very lucrative to me in comparison to other Nissan dealers. So I was expecting that they will raise the price once I will be there. But to my surprise, the final cost of the car I bought costed me few bugs lesser than the price they sent me in quote. Experience of dealing with them was really great. Michael Metcalfe And Adam made this whole process so pleasant and memorable for me.

DWebb

15 de nov. de 2014

I drive almost an hour each way to Jenkins because they are the best dealer I have ever seen. All of these people around my town are the worst, and I have to drive so many miles to get the service I want. I would buy another Nissan in the future just because I love the great service Jenkins offer. I left my dog car seat for about three months in one of their rentals, and you would not believe they waited until my next visit to give me back my dog's car seat. The service manager and Chris Faulkner are always the best, and they make me feel I am not bothering them one bit. God bless all of you guys, and keep up the excellent work.

Tina Barton-----Lightning Fan

14 de nov. de 2014

Mario Dorado was EXCELLENT! Thanks for the smooth transaction. I am really enjoying my Rogue Select and look forward to continuing doing further business with you. GOOOOOOOOOO LIGHTNING!!!!! LOL

roger E

12 de nov. de 2014

Excellent service, always friendly and helpful and willing to create only winners whether buying, trading or service. No one loses at Jenkins Nissan.

R.P.

12 de nov. de 2014

I shopped several dealerships much closer to home but ended up diving 90 mins to purchase my new car. The whole process was smooth, uncomplicated and my salesman, Mike Wojtiuk made all the difference.

Joy vito

10 de nov. de 2014

My daughter was a first time buyer and wanted to know, what she needed to become a new car owner. Jenkins was recommended to her by a co-worker. She completed the application on line and we drove to the dealer. We talked to Ali and decided to go for a Sentra. While we were talking to Ali, A internet sales gentlemen named Vince called and then came by her cubicle while we were talking and tried to take over the show. Ali handled the situation and continued with the negotiations. We were there for 2 hours.When my daughter could not give anymore and they tried real hard to get more. We kindly asked for our car keys because we needed to leave and told them she would like to build her credit and save more for down payment and we would come back after the Christmas holiday. They then attacked us with Vince again asking where they lost us and what they did wrong? We explained we weren't lost we could not give them the requirements they wanted. Again we repeated ly asked for our car keys. After about asking for our keys 7 times, my daughter said I am going to call the police to get my keys from you. We are done here and we would like to leave. attacker # 3 comes out from the office as the sales manager never introduces himself but angrily says if we will give him 3 minutes of our time he could give us the deal we want. We again asked for our car keys which he threw at us as we were walking to the door. At this point I did swear at this guy and told them they were totally un professional. We felt like we were being held hostage for the deal they wanted us to take and we did not want. I would never recommend this dealer after being treated very unkindly.

EmilyD

9 de nov. de 2014

I recently came here to have my 14 rogue serviced and had a great experience as usual. Chris Faulkner was my service advisor and was amazing as always. He is great at what he does and really makes you feel valued as a customer. I would recommend going to him and Jenkins to anyone!

cliff johnston

9 de nov. de 2014

i am a man of few words. worth the 95 mile round trip jenkins will be my first choice for my next vehicle

Red

8 de nov. de 2014

Chris Faulkner is our service representative. He is always professional and courteous. He always wants to make sure we receive the best customer service and are satisfied with the repair work.

Rick W.

5 de nov. de 2014

This is my second Nissan Pathfinder. I purchased my last one from another local dealer. James Bearden and Linny Sames at Jenkins Nissan were teriffic and very accommodating . James even gave us his car so my wife and I could go and have lunch while the Pathfinder was being detailed. We have had the Pathfinder for a week now and I am enjoying the vehicle. Rick W.

Lisa and Robert Evans

5 de nov. de 2014

Thanks to Chris Faulkner at Jenkins-Nissan, Lakeland FL for taking such great care of us. We will be back!!

Gary Hendricks

5 de nov. de 2014

I have been a customer of Jenkins Nissan for many years. I just recently leased my 4th Armada in a row. The sales and service departments have consistently been exceptional. My most recent sales consultant was Shana Cheney. Shana is the consummate professional and displayed a can do attitude from the beginning of my most recent experience. She was very thorough and helpful. I have leased or purchased 6 vehicles from Jenkins throughout the years, and it seems like every one was an improvement over the last. This was no exception, which I attribute largely to Shana and Jose Dea the finance manager who processed the deal... Well done by all...

emily.pack

3 de nov. de 2014

I have had great experiences with service here! Most of the time I had Chris as my service advisor and he is amazing! He always goes out of his way to make sure that I am well taken care of. Could not ask for more!

Santiago

31 de oct. de 2014

Angel Diaz was very friendly, helpful, and extremely patient. My overall experience at Jenkins Nissan could not had been any better.

bad barbie

29 de oct. de 2014

Our sales professional Jim Denham was very helpful and knowledgeable with the vehicles in which we were interested. In addition we have had several questions about the use of some of the technical devices included with the car after our purchase and he has not only had the service advisor contact us immediately but has also personally called us to answer our questions.

Dv

29 de oct. de 2014

This weekend my wife and I just worked with Shana Cheney to purchase a 2014 Titan SL. Shana worked very hard to help us find the truck we wanted while helping us get the best possible deal.we found the entire staff at Jenkins Nissian to be great to work. The entire experience was a good one from start to finish. Thanks to Shana we got more truck then expected with a better price. Great place to shop for new Nissian.

KellyB

29 de oct. de 2014

Mike Riley was my service rep. He is always helpful and courteous. He has bent over backwards trying to take care of my car and make things as smooth as possible for me. I really appreciate all the effort he has expended on my behalf. Jenkins Nissan has worked hard for me in a difficult circumstance. They always try to go the extra mile. If you are looking to purchase a new car you should seek out Nabeeha Ali ( she goes by Ali) she is knowledgeable,friendly,and she won't make you feel pressured. She is the best. I visited allot of dealarships. They made me feel very uncomfortable with the high pressure sales. Because of that I returned to Jenkins Nissan and purchased a new 2014 Sentra. I would purchase a vehicle from her again. She is great. Excelent Sales and Service! Mike and Ali make an awesome team. Go Jenkins!!!

M.D.Mayes " Retired "

29 de oct. de 2014

Great service. The young man who helped me was Chris Faulkner. He gave me eye to eye contact,he always smiled and communicated with me not around me. When the car was ready, he told me it would be out front on the corner. He went and got my car and brought it to me. They also fixed my keyless entry key,as the battery was dead. I did not have an appointment,and they were so busy,but they still saw me and took care of my car in less than an hour. The service there is always great. But that Chris Faulkner was so professional....... An asset to Jenkins Nissan. They help me keep my car(now 2 yrs old ) in great condition........good for resale as they provided the service.

Carlos

28 de oct. de 2014

Can't find a more professional and customer service oriented staff.

Rogue Owner

28 de oct. de 2014

I can honestly say my experience with Jenkins Nissan and all the staff who I worked with my experience was nothing like I thought. Everyone was friendly, I got a great deal and no hassle on financing. I left there in my dream car and completely satisfied. I'll recommend them to everyone!

jbouchard6

28 de oct. de 2014

I was on my way to another dealer and boy am I glad I spoke to Ted Payne Jenkins prior to doing so. Upon my arrival Ted asked that I meet James Denham. James was kind, courteous and very thorough in helping me with my purchase making it a great experience. I would definitely recommend Jenkins Nissan when considering your next care purchase. I would also like to thank Ted and everyone else that helped make my experience a great one!

JKBos

27 de oct. de 2014

We recently bought our 2014 Pathfinder from Jenkins. We had to drive a considerable distance to do business with them, but their prices just could NOT be beaten! Everything was taken care of before we got there as far as wheeling and dealing. Ted was awesome on the phone and over email. Our salesman, Jim, who was new and just learning the ropes was more than accommodating and eager to help us with anything needed. We were in and out in a reasonable amount of time with our super clean new car. They are awesome!

Rodney Yeager

26 de oct. de 2014

Chris Faulkner did an extra job of helping out and getting my car in and getting it checked out and a fast repair. Even when it was busy his service was outstanding in communicating and letting me know what was going on and updates of the progress of it. If you want someone that WILL help you out. Ask for Chris Faulkner and say Rodney sent you. Thanks again Chris...

LB

26 de oct. de 2014

Chris Faulkner greeted me with a smile and called me by name. He was very professional, explained the process and had a ride ready to take me to work. My husband also has a Nissan and Chris takes care of him also. Chris is always willing to help and make sure our needs are taken care of.

Richard Ouellette

24 de oct. de 2014

Excellent service dept Minimum wait time. All items completed on a satisfactory manner. Service dept manager highly professional.

Bruno

22 de oct. de 2014

I purchased two vehicles from Jenkins Nissan. On both occasions Shana Cheney was our sales representative. She did an excellent job and I did not feel pressured at all like I have in the past at other dealers. Very friendly and went out of her way to ensure we were happy. Management team is amazing and the whole buying process was very easy and straight forward. My next car will definitely be purchased at Jenkins Nissan.

Barbara J

22 de oct. de 2014

My car had to be serviced as well as a repair. My service advisor Mike Riley deserves 10 stars. He was able to have me wait a minimum amount of time. Explained all that had to be done. The waiting room was clean and the coffee great.

J.HARTMAN

18 de oct. de 2014

Let me start by saying, these guys went way beyond any other sales team i have ever dealt with. Started with a phone call to Vince Maguire, after we talked ofr a bit he totally understood what i was looking for and my budget. I set an appointment and went in met Vince and my new sales rep. Mike Wojtiuk. They made the entire buying experience smooth and easy. Vince and Mike are outstanding. What else can i say Jenkins Nissan best dealership in the area!!!

Mohsen Khalaf

17 de oct. de 2014

Bryant Brantley, thank you very much for every thing, starting from your smile up to the professional service in a very short time, you made my nissan service day much more enjoyable. Thanks again

Higinio

16 de oct. de 2014

Keith Brantley in the service department is great. I get 5 dollar oil changes and he takes care of my wife's Hyundai at a great price as well. He knows my sons name and takes care of us in a timely manner.

Barbara Jones

16 de oct. de 2014

My Service advisor Mike Riley was excellent. 5 Stars are not enough for all the help I received. He is a 10 star Service Advisor. The Facilities were clean and comfortable. And the quality of repair was excellent.

Bowhunter

16 de oct. de 2014

Ted Payne assisted me in finding the vehicle I was looking for from their website. Shortly after, I went to the dealership, and Julio Rivera made the sale. I had previously dealt with another dealer, and couldn't even get them to respond to my emails. Frustrated, I went to Jenkins, and found exactly what I wanted. Thanks!

Gary D

9 de oct. de 2014

Bryant Brantley was the service person I had for an oil & filter service. He was very courteous an the work was performed promptly. I have been to Jenkins Nissan several times and have always been treated well.

Gbro

8 de oct. de 2014

I have purchased two vehicles from Jenkins. The excellent customer service provided by the service department being the main reason. The staff is very friendly, a thorough explanation of work to be done as well as options (without preasure) of other maintenance items I may consider are also provided.

Pop

8 de oct. de 2014

I bought my new Nissan from Michael Metcalfe at Jenkins Nissan. I was treated better than any car buying experience that I have ever had. They had the best no-hassle bottom line price and did not try to change things once I was there. I appreciated their honesty and integrity very much. This was a very easy and smooth process from start to finish. The salesman showed me everything I wanted to see and explained everything completely. I would not hesitate to recommend Jenkins Nissan and especially Michael Metcalfe to anyone looking for a vehicle. I will definitely be back when it is time to purchase another auto.

Ed H

8 de oct. de 2014

I recently had my Mazda car, that I purchased used from Jenkins Nissan North, serviced. The service advisor, Keith Brantley, was very accomodating, made me feel appreciated, and in general exceeded my expectations. I plan to contact him in the future when I bring either my Versa or our Miata to Jenkins for routine service.

The Wade's

8 de oct. de 2014

We have purchased 3 vehicles from Jenkins Nissan and have been treated very fairly each time. This is why we keep coming back and we drive past another Nissan dealer to get to them. Jason Percy, our sales person was very knowledgable about all of the cars and was kind and courteous. Give them a try.

G & B

7 de oct. de 2014

We live in Orlando, and saw the Pathfinder in the internet. Once we called to confirm its availability, we made an appointment and were there a midafternoon. We were greeted by James Dodds who treated us very professional, courteously, and knew most details about the vehicle history and functioning. After the typical back and forth of the pricing, we came to an agreement, and with the offered financing we could stay within the monthly payment range we were looking for. Once we got home that night, we realize the owner's manual was missing from the glove compartment. I just called James, and a few days later they send me the package with all the manuals. We consider Jenkins Northside Automotive a truthful place to buy, and James Dodds an excellent help in finding the right vehicle.

WCMcGraw

5 de oct. de 2014

Jenkins Nissan is an outstanding dealership in Lakeland, FL. I took my 2011 Armada in to buy tires, have front-end alignment and general service on the car. Bryant Brantley (Keith) helped me with this service process. I was extremely pleased with the way Keith handled everything and the prompt service I received. I can highly rate Jenkins Nissan's service department as outstanding from my current and past experiences. You can always count on Keith to have the job done correctly. Bryant Brantley is to be commended on his fine work with Jenkins Nissan.

Shank

5 de oct. de 2014

Bryant Brantley was my service agent. He was very helpful in all of my service needs

Barbara Jones

4 de oct. de 2014

Excellent Service. Had one of the best Service Advisors. Bob DeGuenther. Knowledgable and helpful.

Jose&Jeanette

3 de oct. de 2014

We live in Orlando, and made the trip to Jenkins because of the great internet pricing we received from Ted Payne. The deal was easy for us. The salesman that helped us, James Beardon, was excellent. He took the time to make sure we were completely satisfied. Jose & Jeanette

JR

2 de oct. de 2014

Excellent, consistent service!!!! Best Nissan Dealer in the area!!!!

Hurricane Joey

2 de oct. de 2014

Saw their prices online were the lowest. Called to confirm vehicles I liked were there. Made a appointment with Shana Cheney and within 4 hours had a brand new Altima with the best price in the state.

Linda and Lynda

1 de oct. de 2014

Very happy with salesperson, John Betts. This was the second Nissan we have purchased from him. I like his low key approach. I cannot stand the high pressure crap and will walk away. Both purchases were a breeze. Thanks, surfer dude!

Mindy Brendle

1 de oct. de 2014

I have to say we as a family have purchased 7 vehicles from one salesman alone at the Nissan Dealership.. We love dealing with a man of ethics and straight forwardness that will bend over backwards to help you get a great deal and eliminate the car buying process for you. I have personally dealt with Freddie Knight for years and find that he is a honest and friendly person that has the most respect for what your needs are and what will best suit your budget. I highly recommend him to anyone that is looking for a new car.. He is the man that will devote all the time to you that is needed to ensure that you are getting the best deal. I am a single mom of a college student that had only me to negotiate the terms, even though by nature I am a no nonsense person and Freddie knows this he still ensured me he would get me the best deal.. Mindy Brendle

Shannon Austin

29 de sep. de 2014

It is always a pleasure to go first thing on a Saturday morning to get my car serviced and to be assisted by such a pleasant customer service rep, such as Chris Faulkner. Not only does he greet you with a smile, but to be able to get me out of there on time is greatly appreciated. Thanks Jenkins Nissan for having such reps as him.

Mark Hurst

29 de sep. de 2014

As always, service was friendly and reasonably timely. Bob Degeunther was my contact. He was courteous, friendly, and professional. No complaints whatsoever.

CindyE

28 de sep. de 2014

We like in Plant City but have come to Lakeland to buy and take care of our car. Chris Faulkner was attentive and friendly - I am well please with the service from their garage!

JG

26 de sep. de 2014

I loved that this dealership lists its prices online and doesn't make you jump through hoops to get them. Out salesman, Dan M, was great. There was no pressure to buy and he seemed willing to work with us to get the best price. I am so happy I saved time and started at Jenkins. I Was able to get a great price on the car I wanted.

T Schwarzkopf

25 de sep. de 2014

I took my car in to Jenkins Nissan for a routine oil change. As always, Chris Faulkner was excellent. He is always extremely friendly and helpful, and goes out of his way to assist in any way he can. Always quality work!

Tommy

25 de sep. de 2014

Great service as usual. Thanks Chris Faulkner and everybody in Jenkins service dept. for a job well done.

e.nelson

24 de sep. de 2014

As my 2006 Hyundai Elantra was reaching its end, I began looking for a new Nissan. I visited a Nissan dealership in Jacksonville where I worked with a really nice salesman and I was so close to signing for my 2014 Nissan Sentra, however due to it being late on a Saturday evening, I had to wait until Monday to get approval from the bank. I did not know at the time that this was my sign from up above. That Sunday I called Jenkins Nissan after seeing the great deals and rebates they had going for the car I wanted and next Saturday I left the lot with my brand new 2014 Nissan Sentra. Rita Garrison and I made a connection that was not a normal customer-associate relationship. She spoke with me like I was a child of her own. I felt as if she genuinely cared about helping me find the best car at the best rate. I called her numerous times throughout the week leading up to Saturday and everyday I called her she was eager and willing to answer all of my questions. Once I got to Jenkins Nissan, Rita introduced me to Vince Maguire who was also awesome! Vince worked with me to get me the best price, payment plan, and interest rate. I could not have been more happy with my purchase and I'm so glad I waited to get my car from Jenkins Nissan. Chris Yates in finance was also very helpful and kept me entertained while signing all of my paperwork. Overall, I could not have asked for a better experience. Thank you!

wvufan007

23 de sep. de 2014

I have purchased four Nissan trucks (1985,1990,2000,2006). My last purchase was from Jenkins Nissan, and since that time, I have had all service work perform by this dealership (with the exception of a battery replacement, ably provided by yours truly). Excellent service every time, all questions answered, entire service staff is commendable. I should point out two people that really go above and beyond what you encounter at other dealerships: Michael Camerine and Keith Brantley. Finally, they are always careful to make sure your vehicle is as clean when you are leaving as when you brought it in. I'm not providing this review for a free oil change, etc. These folks are good. Note: if you do not like strong coffee (I don't) you may want to bring your own.

dboink

21 de sep. de 2014

I think that just about sums it all up!! But just to let you hear a little more, I couldn't be happier with the car, the deal, the team, and the overall respect and treatment they showed me and my wife on Saturday. What a great team and I will be back again. Our mom is coming out of her lease in a couple months and that's where we are taking her. I might need another stack of business cards because I plan to tell at least ten folks this is the place to buy a car.

David Uria

19 de sep. de 2014

I was planning to buy a used Altima with less than 20,000 miles and a friend at work suggested I contact the salesman, Julio Rivera, at Jenkins Nissan. I called the day before and explained to Julio that my $19,000 budget was tight and no room for negotiation since I had already picked out anoither car on-line in Tampa. Julio told me he could sell me a new 2015 Altima with zero miles at my budget limit. I showed up the next day (Saturday) and we test drove several of the available cars and found one with the coloar and interior we liked. Julio was very professional and did not pressure us at all. Within several hours we were on our way home driving a new 2015 Altima! This was a great car buying experience and I strongly recommend Mr. Rivera and Jenkins Nissan for all your automotive needs.

Doug and Marilyn H

17 de sep. de 2014

This is the second Nissan we purchased from Jenkins. Saturday 9/13/14 we purchased a new Nissan Rogue. We initially went to just look at several other Mfgrs. James Bearden was our Sales Professional. He was a great person to work with. No pressure sales and because of his patience, wonderful personality and being pleasant, we ended up not looking at other Mfgrs. and decided to purchase the Rogue. Purchased a lot of cars over our 60 years and this was, by far, a most pleasant experience. We still have our Altima and love it. Thank you James.

Frank C.

16 de sep. de 2014

We came in with the kids to look at the 2012 Nissan Quest LE model that we got discounted $2,000 dollars. We liked the minivan and that same evening drove it home. We got everything done that evening even though we didn't expect to finish all that evening. But we did and with a little waiting, we drove the minivan home. We believe that it was a good buy. We got the financing done too and were satisfied with the outcome. The person that we dealt with at Jenkins Nissan was Mr. Alan Keith who sold us the vehicle, the finance manager (don't recall the name) who did the paperwork and Mr. Fadhilah Zein who took care of the detailing of the vehicle which was set up by appt. for another day. Overall We were satisfied with the buying experience.

Nonya biznis

14 de sep. de 2014

Chris F. Handled my oil change, even though they were very busy, they handled it in a timely manner. The staff is always friendly and courteous. Only wished that Jenkins Nissan offered complimentary car wash as I experienced at other dealerships in the area.

Jennifer c

13 de sep. de 2014

I just bought a 2010 sentra from jenkins nissan and I believe it was a great buy.

elizabeth

13 de sep. de 2014

I like the customer service at jenkins nissan ,they know how to treat people and they keep the premises neat and clean and i like the nissan vechicles too ,planning to buy the fourth one.

RobynP

13 de sep. de 2014

If you are in the market for a new Nissan, this is the place I would recommend! I did my home work on line before driving two hours to Jenkins Nissan in Lakeland. I spoke to Rita Garrison on the phone and she gave me the best price possible and was very pleasant to talk to. When I arrived at the dealership, I was introducted to James Bearden who helped me make the purchase process of my new 2015 Nissan Altima the best experience I have ever had! He was very helpful, knowledgeable and did not pressure me, which made the car buying easy and painless. I had searched several Nissan dealers in the Central Florida area, and quite frankly, not only was Jenkins Nissan the best price out there but you did not feel like you were being jerked around or pressured. James took great care of me and was extremely professional in all my dealings from start to finish! Jenkins Nissan delivers honesty and integrity and I strongly recommend you contact them for your future car needs! I know I will only go back there again for my future Nissan cars! Do your homework, give Jenkins Nissan (James Bearden) a call and you won't regret it.

satisified customer

5 de sep. de 2014

My wife and I recently purchased a new vehicle from Jenkins. Our sales professional, James Denham, was excellent. He was very knowledgeable, so he was able to answer all our questions. James was very patient and honest with us. He truly wanted us to find just the right vehicle. We appreciated how caring he was and his excellent service. It was a pleasure working with James and Jenkins Nissan.

RW

5 de sep. de 2014

Our sales rep , Michael Metcalf was attentive, patient and listen to our goals andviusion of the purchasing experience. We never felt pressed through the process. Fast and efficient. Over all our best car buying experience in Polk County ever. Thanks Michael and the Nissan Family

N. Peters

4 de sep. de 2014

I have to say that my experience with Jenkins Nissan was probably the best I have ever had. I had recently totaled my vehicle, and as I had not been considering buying a new car, I had no idea what I sort of cars were out there that might be suitable for my family. A friend of ours recommended Jenkins Nissan, so we headed over with no real idea of what type of car/SUV, etc. I even wanted. Our salesperson, Jim Denham, was so patient with us, which can't be easy-I wouldn't want to deal with us! He was extremely knowledgeable, and even though he was aware we were just looking that day and weren't going to be buying anything, he spent A LOT of time showing us four different models with multiple trim levels, going through their features, and test driving a number of them. When I left there and realized I had left my wallet in one of the cars we test drove, he even left another customer and went out in the rain to find it for me! Anyway, long story short, we went to several other dealerships (mostly Toyota), and called around to 12+ dealerships to discuss pricing and availability of vehicles. I narrowed it down to the Nissan Pathfinder and the Toyota Highlander. Quite frankly, I was not impressed with any of the other dealerships we visited or spoke with-they all had a hard sell attitude that really turned me off, and two of them gave me conflicting and/or untrue information. I even made an appointment to test drive a certain model of a car and drove over an hour to a dealership, only to find out they didn't have it when I got there...hmmm. After all of my research, I kept coming back to the Pathfinder, and went back to Jenkins to look at all of the trim levels again. They were very straightforward and honest about the price they were able to give me, and as it turned out, no one else could touch it. Jim's patience as we went through the process was greatly appreciated-we tend to have a lot of questions, and were being very indecisive! The finance person was also very friendly and efficient, even though we kept him there quite late on a Friday night. We did have one issue when we took delivery of the vehicle, but the way it was handled made me really respect Jenkins Nissan for their exemplary customer service. We noticed there were a few issues with scuffs, etc. on parts of the interior of the car, but as it was so late by the time we left, the detail people were not there. We ended up coming back the next day and they rewashed the exterior and cleaned the interior. After they brought the care back out, we realized there were some blemishes in the clear coat that wouldn't come out with just a wash or buff. Jim and the General Manager truly bent over backwards to make me happy, and I can't tell you how much I appreciate that in today's world where the lack of good customer service is so prevalent. They ended up driving 45 minutes (one way) to my work to provide me with a loaner car, just to make sure I wasn't inconvenienced, and took my new vehicle back to wet sand it and reapply the clear coat. At the time I am writing this, I have not yet gotten my car back, but I can tell you, based on the customer service I've received so far, I am confident everything will be perfect, or they will do whatever they need to in order to make sure it gets that way. Overall, fantastic experience, and that means a lot coming from someone who would rather have a root canal than go car shopping!

Happy Altima Owner

4 de sep. de 2014

This is the third vehicle we have bought from Jenkins. Our salesman on our last purchase was Mario Dorado and we found him very pleasant and helpful. He took over from our previous sales person, Mike Barnes, who made sure that we were happy with Mario. The service and continuity of personnel is an important facet of this dealership and the main reason we continue to come back to Jenkins.

Soury Vilayphone

3 de sep. de 2014

If your looking for a use car new car they will help you from start to finish! My family and always go back when we need a car or an update! Best price and deal!

Jane

31 de ago. de 2014

Johnny Betts is a fantastic guy all around. After visiting 17 different dealerships, I finally chose Nissan Lakeland to buy my 2014 Nissan Rogue Select . I chose Nissan Lakeland because of the amazing customer service and willingness to go the extra mile. Johnny Betts not only had excellent product knowledge and really went out of his way for us. He was kind, courteous, and made sure we were 110% happy with our new car from selection to signing. We will buy our next car from Johnny as well as recommend him to friends and family. Top of the line customer experience !

Don65

30 de ago. de 2014

I am very pleased with the service I received. My auto is well taken care of in a timely manner and I know what the service will cost me before they proceed with the service. I come from Southwest Winter Haven and drive to the North side of Lakeland which is 20 miles from my home, and this is my second auto I have purchased from Jenkins Nissan so that must say a lot for this dealership and the service one receives !

Joel D.

30 de ago. de 2014

My wife and I would like to thank Shana Cheney for a good buying experience. She patiently answered all our questions and helped us walk through the various options of the Nissan Rogue. Shana, thanks for the enjoyable test drives we did!

Nicole romero

29 de ago. de 2014

Chris Faulkner serviced my vehicle an is always a pleasure to deal with. A professional great intelligent worker wh cares for each customers needs very well

Vivian Yakpo-Newton

29 de ago. de 2014

On August 23rd, 2014, I went to Jenkins Nissan to meet with Mr. Fredrick Knight to finish my paper work to lease my Nissan Altima 2014. Upon arriving at the dealership, I was greeted warmly by Mr. Knight and was offered coffee:) which shows his expertise in customer service and sales. The sales went smoothly and Mr. Jose Dean at finance office did an outstanding job by making sure my financial paper work was accurate. Both men were very helpful and did not make me wait for a long time. I always feel welcome at Jenkins Nissan every time I go there for any type of service. I will recommend Jenkins Nissan to friends and family.

EmilyPD

28 de ago. de 2014

I have bought 2 Nissan vehicles from this dealership and I would recommend them to any one! Shana Cheney is wonderful and is so calm, cool, and collected. She is not pushy and will go out of her way to find what you are looking for. Very personable too! Totally worth your time here!

DRicher

27 de ago. de 2014

I would just like to thank Michael Metcalfe and Rita for all of their hard work on getting me into my brand new 2014 Nissan Sentra. I have had my share of car buying and this time was by far the best experience I have ever had!!!! They were very upfront with me about everything and were very kind and honest!!! I will definitely be buying my next car from Michael Metcalfe at Jenkins Nissan!!!! Thanks again for all of your help!!!!!

Soury Vilayphone

26 de ago. de 2014

Round 2! My first time I got a use car Ted has help me out! And this time he did it again but he has introduce me to Frederick Knight he got me in a brand new car!!!! Never thought I would owner a brand new car a 2015! Oh yea!!!! Love it! Thank you everyone at Jenkins Nissan from start to finish was a 110% .

Douglas Jones

13 de ago. de 2014

I recently purchased a 2014 Nissan Sentra SR with Jenkins Nissan. Due to the fact that I am located in Tallahassee, Fl., the process was made very easy and professional, therefore; making a bad dream of car shopping become a great and easy experience. My car salesman, Marcus Ruggiero, was amazing and making sure everything was ready once I got to Jenkins location and satisfied with my Nissan. I can honestly say this has been one of the best investment I've made and would recommend anyone and everyone to Jenkins Nissan. Thank you again Marcus and Team Jenkins Nissan for all your help and great service!!

PeterT

12 de ago. de 2014

What a great dealership.We bought our car from Jenkins. Marcus Ruggiero was professional and friendly.Thanks to everyone at Jenkins Nissan for jab well done!! Peter T Sarasota FL

YouKnowIT

12 de ago. de 2014

Had a great experience! My salesman, Mario Dorado has been selling the product for many years and knew all the answers to my questions. Not many salesman do! He set up my first service and followed up with me to make sure I still loved my car! I highly recommend the dealership and Mario Dorado!

brandon.kirk.7311

11 de ago. de 2014

Shana was extremely helpful, knowledgeable about Jenkin's products and she wasn't pushy. The one thing I can't stand more than shady car mechanics, is a shady car salesman, and she isn't. I would ask for her personally when contacting Jenkins, however their whole organization seemed to be run much more professionally than most dealerships.

jdd3479

4 de ago. de 2014

Mike Metcalfe and Mike Barnes made it easy. All you can ask is to be straightforward in price - there are no games or gimmicks.

rlagasse

30 de jul. de 2014

We went to several Nissan dealerships in the area but ended up purchasing our car from Jenkins Nissan. The overall experience was much more enjoyable at Jenkins. Marcus Ruggiero assisted us in our purchase and he provided us with exceptional customer service. He was honest from the beginning and remained open and up front throughout the process. Marcus was very friendly and we did not feel pressured as at other dealerships. We would definitely recommend Jenkins Nissan and Marcus to others shopping for cars. Overall, this was a very pleasant process, thanks to Marcus.

Vilma Arce

27 de jul. de 2014

After searching long online for a vehicle, I found Jenkins Nissan in Lakeland. They had the best price I was looking for. While searching online Krista Garrison found me and the process begin. She was very helpful and after knowing all the information I needed I decided to head to Jenkins. There, I met Marcus Ruggiero, he was very professional, friendly and very knowledgeable. The process of buying the car was very pleasant. I would definitely recommend Jenkins Nissan.

Joe Bogdan

27 de jul. de 2014

Marcus Ruggiero did a fantastic job working with me. I went in to look for a car on a Sunday and left with a new Altima a short time later. He was friendly, helpful and actually cared about my concerns. I have purchased a few cars in my time but Marcus made this the best experience I have had doing so. Thanks Marcus and Jenkins Nissan.

Jnixfla

25 de jul. de 2014

I drive from Wesley Chapel to buy from Jenkins Nissan. Honest pricing online that does not change once you arrive that is THOUSANDS less then local dealers. Vince works hard to find the right vehicle for my needs, demonstrates features of the vehicle and follows up after the sale. I have purchased 2 cars from Vince at Jenkins Nissan and will buy from them again. No high pressure tactics and they don't waste your time with back and forth games. It is the way it should be when you buy a car.

kaparsons06

17 de jul. de 2014

Purchased a brand new Nissan Altima June 2013. Had issues starting 1 week later. Passenger Airbag would turn off and radio would go black. Have taken my car back 6 times total- and yet to be corrected. Krista from inside sales called and represented herself as "Upper Management" at the facility. Basically just tried to get me to buy a new car. Stated she would take care of radio and seat issues. Parts dept calls me today to state they knew nothing about the radio after Krista stated it had been replaced. Another Nissan Employee clearly doing an excellent job of misrepresentation. Would not recommend this location to anyone.

Chris

12 de jul. de 2014

Jimmy was my sale rep. He's awesome. He found exactly what I was looking for and he helped me get in and out with a great price

hklug

12 de jul. de 2014

A great experience with Marcus Ruggiero buying our second car from Jenkins. My wife and I truly enjoy our new 2014 Pathfinder and know that Marcus will be there to answer any questions we may have. We highly recommend Jenkins Nissan for anyone looking to purchase a new or used vehicle.

KLowrey

11 de jul. de 2014

I am a 62 year old widow buying a new car, on my own, for the first time. There are three Nissan dealers near me, but I decided to drive the 50 miles to buy my new 2014 Altima, after speaking to Marcus Ruggiero. Marcus was so pleasant and answered all of my questions honestly and professionally. When I got to the dealership Marcus greeted me with a smile, and after talking with him for a while he gained my confidence and trust. With all my questions and demands, Marcus stay pleasant and professional throughout the whole process. Thank you Jenkins Nissan, Marcus and all that helped make this a great buying experience.

Bmash

9 de jul. de 2014

Once again, I had a wonderful experience with Lakeland Nissan. Between my brother and I we have bought 8 vehicles from here since 2004. it's all around a great place to trade with. from the sales to the shop, I would highly recommend anybody to give them a shot at earning your business.

Nissanlover

7 de jul. de 2014

From the moment I walked in the door and met my sales person by the name of Marcus Ruggiero. The entire process of buying a new car was so easy. I was shown the vehicles I was interested in and allowed to test drive the 2 I had major interest in. I made a choice of a Nissan Versa and then on to finance. The entire process was painless. After credit approval and signing documents. I had a new car. Marcus showed me all the features of the car and asked if I had any question. Upon the completion of the review of the car. Marcus's card in hand in case I had any questions. I was on my way. This was the 2nd car I have purchased from Jenkins Nissan and both times the process is totally painless , I would recommend this dealership to anyone interested in purchasing a new car.

Ken and Julie Grooms

5 de jul. de 2014

We just purchased our fourth Nissan from Jenkins Nissan. We love a Nissan because we know we can depend on it and they are affordable. We love Jenkins Nissan because each time we have returned for purchase, we know we will be dealing with knowledgeable and courtesy employees. We feel we get a great deal each time. A special thank you to Fred, floor manager, who was once our salesman. He was great with our deal in 2011 but was with a customer when we arrived this time. He put us in great hands with Marcus Ruggiero. (Sorry I believe I misspelled) Thank you Lakeland Jenkins Nissan for yet another great buying experience. See you again next summer when we pass this Sentra down to our teenage daughter. Ken and Julie Grooms

debisingh

2 de jul. de 2014

My wife and I met with Glen McGuire and Marcus Ruggiero when we purchased our 2014 Nissan Altima. Marcus went beyond the call of duty to make sure we were happy. He made sure he found us the color we wanted. He displayed true salesmanship. He followed up by calling us on some mats we wanted. I have no hesitation in recommending him to my friends and family. He is a great asset to Jenkins Nissan.Glen made sure the deal worked.Thanks for making sure we were happy Glen and Marcus.

Xilefdj

1 de jul. de 2014

I recently went car shopping with my mom since she speaks poor English. She really wanted someone who spoke Spanish. We visited several dealerships until we finally stopped at Jenkins Nissan. Our salesman, Julio Rivera, was excellent. She felt at ease with him and appreciated his honesty. He took his time explaining everything to her and was with us every step of the way. Needless to say, she states she won't need me in the future to buy a car since she can call Julio anytime. Thank you!

fbrown68

1 de jul. de 2014

When we came to the dealership we were not sure we wanted to trade our vehicle. The website made us think we were going to get a great deal. However, we were disappointed. We ended up with a lease. I'm sure how I feel about that. However we are enjoying our new Altima. We had a 2004 Altima which we kept for 8 yrs. Our sales person, Ali was very professional. She did a good job.

shefftom

30 de jun. de 2014

We purchased a 2014 Nissan Pathfinder from Jenkins Nissan in Lakeland on June 28, 2014. We followed the recommendation of my son, Aaron who purchased a Pathfinder a little over a month ago from Jenkins Nissan. Aaron lives in Tallahassee and he found the best price in the state was in Lakeland at Jenkins. Ted Payne and Marcus Ruggiero were our sales team and they did an excellent job of finding the right car for us and helping us land a great deal. We talked to others who had driven as far away as Miami because of Jenkins price. We are very happy with our car, and I estimate we saved at least $4,000 over any other dealer we had contacted.

Whitney cline

30 de jun. de 2014

Jason Percy is an excellent salesman! He made my car buying experience very easy and quick! I felt very confident in my purchase with Jason and Nissan ! Jason has gone above and beyond not only sales but also service of my vehicle! I am very pleased with Jenkins Nissan and Jason for another great vehicle!

shefftom

30 de jun. de 2014

We purchased a 2014 Nissan Pathfinder from Jenkins Nissan in Lakeland on 6/28/14. We followed the recommendation of my son, who purchased a Pathfinder a little over a month ago from Jenkins Nissan. My son lives in Tallahassee and he found the best price in the state was in Lakeland at Jenkins. Ted Payne and Marcus Ruggiero were our sales team and they did an excellent job of finding the right car for us and helping us land a great deal. We talked to others who had driven as far away as Miami because of Jenkins price. We are very happy with our car, and I estimate we saved at least $4,000 over any other dealer we had contacted.

Rubygean1

29 de jun. de 2014

Just wanted to mention my experience with Jason Percy. Outstanding customer care, Jason goes above and beyond to make sure all aspects of the sales and service of vehicle is smooth and timely. Jason is very easy to get in contact with and is always willing to help with things beyond just the sales aspect of the vehicle. I recommend Jason and Jenkins Nissan for a great car buying experience!

AJ Smith

25 de jun. de 2014

My wife and I drove all the way from Jacksonville to buy our second Nissan from Jenkins. They are, by far, the best Nissan dealership that I have ever worked with. Their staff, Shana Cheney and Krista are fantastic! Before we purchased our first Nissan we visited no less than 10 dealerships in the Florida / Georgia area. There was not a single one that could compete with the prices and selection of the vehicles. The prices weren't even close. It has been a fantastic experience dealing with Jenkins. I would highly recommend them (and have already) to anyone looking to buy vehicle. There are no worries, no "gotcha"s, no pressure, ever when you deal with Jenkins.

MsKGood

25 de jun. de 2014

This was our first auto purchase as non-dealership employees and our first Nissan. Our sales representative, Shana Cheney was phenomenal!! We told her exactly what we wanted and she worked hard to make sure we got it. There were no games or gimmicks. We were provided with straight forward numbers including what incentives were available. I have to say Shana and Jenkins Nissan made our experience a pleasant one!!

mayamani08

25 de jun. de 2014

Love my car,and Shana Cheney was so helpful,patient and helped me get the car I wanted. I recommend her and Jenkins to anyone looking for a new car!

Ydoit

21 de jun. de 2014

Went in just to take a "look" at an altima for my son and drove off the lot with what I believe to be one of my best car purchase ever. Mario Dorado was my salesman. He's very kind and knowledgeable.

gatorfan

18 de jun. de 2014

We bought both or our cars from Jenkins. Jason, our sales rep was very friendly, helpful and patient with us the entire time and made the process from start to finish very easy. When we take our vehicles for routine sevice we never have any issues or long waits. Jenkins really cares about their customers!!!

John

14 de jun. de 2014

I actually enjoyed myself. Picking out tke car and doing the purchasing.The salesman was not pushy at all. He. Showed me others cars without a verbal commit.

Kristi

13 de jun. de 2014

If you are in the market for a new or used Nissan, this is the place I would recommend! I did my home work on line before driving to Jenkins Nissan in Lakeland. They have an amazing on line chat system, where I was introduced to Mike Barnes. He answered all my questions and gave me their best price possible. Mike Barnes helped to make the purchase process of my new 2014 Nissan Altima the best experience my husband and I have ever had! And we have had a lot of car buying experiences in 38 years of marriage. He was very helpful and knowledgeable, which made car buying so easy and painless. I searched several Nissan dealers in the Central Florida area, and quite frankly, not only was Jenkins Nissan the best price out there, but they offered me the most money for my trade! I was also very happy with my sales associate Rahshon Clark, that Mike Barnes introduced me to when I arrived to the dealership. He took great care of us, made us feel appreciated and was extremely professional in all our dealings from start to finish! Jenkins Nissan delivers honesty and integrity and I strongly recommend you contact them for your future car needs! I know I will only go there again for my future Nissan cars! Do your homework, then call Jenkins, you won't regret you did!

Lisag97

12 de jun. de 2014

I have had to replace a tail light, have a 15,000 mile check up and basic oil changes all in the last 2 months... I also had a key fob issue.The service department was outstanding in helping me understand and get everything squared away nicely.

The Simpson's

6 de jun. de 2014

The best new car buying experience I have had in 40 years of buying cars! A lot of dealers talk the talk but JENKINS NISSAN walks the walk. They are the real deal. No high pressure, no fine print, just really honest hard working sales people. Whether it is the valet, sales, finance, or management they know how to treat a customer. Thank you to Julio Rivera, our salesman, Jose, our finance manager person, who made the sale smooth clear and as painless as spending money can be, and Mike Barnes for starting it all off with their internet department which is sooooo awesome and on their stick. Thanks for a great experience and keep up the good work it will pay off with Happy Customers like me and my wife! John &. Lisa

JoeTruck

2 de jun. de 2014

What a great way to purchase a vehicle. I contacted Ted Payne I told him what truck I was interested in, he gave me a quote and the rest is history. Not once did anyone try to talk me into anything other than what I wanted. I was asked if the truck I selected had every option that I needed and it did even more. The purchase was fast, simple, and as promised.

Nhu Nguyen

1 de jun. de 2014

I bought my first car at this dealership and I definitely made the best choice. Tim Guida helped me pick the right car for myself because he was very patience and took his time for me. It was a pleasure to meet him

Jesse & Tonja Johnson

31 de may. de 2014

I recently purchased a new 2014 Altima from Jenkins Nissan in Lakeland. My salesman Tim Guida, and he was simply the best. He made my buying experience a pleasant one. I will be recommending friends and family to him. His customer service and the attention he gave to me was great. The dealership was nice and clean and the atmosphere was very welcoming. Thanks Tim you're the best!!!

Paul Oliveri

31 de may. de 2014

I just buy at 2014 Sentra, *****FABULOUS CAR***** , I drove over 70 miles to get there, I raccomend Ted Payne , this guy know what is doing, really knowledgeable ,he will make you confortable and make this expireance unique. You will feel surrounded from people that make you fill home, and you feel on the air that friendly atmosphere. If you're looking for at car go to JENKINS NISSAN, THEY'RE THE BEST.

Swilliams

31 de may. de 2014

Went to Jenkins and Mike Metcalfe was the salesman that helped me. He knew we were just gathering information and were not buying that day but he was awesome with us. He answered all of our questions regarding the Altima and didn't pressure us at all. We will be buying very soon and won't go anywhere else but Jenkins because of the service we received from Mike!!

Genie

29 de may. de 2014

I recently purchased a 2014 Nissan Sentra from Jenkins Nissan which I absolutely LOVE. My salesperson Shana Cheney was wonderful! She really showed genuine interest in me. It felt like I was visiting family....not a dealership buying a car. Everyone there made feel very welcome. If you looking for a good deal this is the dealership to go to. Ask for Shana when you get there and she'll definitely make sure you are taken care of!

JoeGarcia

28 de may. de 2014

Talked to Marcus Ruggiero on visit to Jenkins Nissan and received excellent professional treatment, purchased vehicle during visit. Very satisfied.

goldwing07

28 de may. de 2014

I found Jenkins Nissan on Auto-Trader and could not beleive there low prices. Shortly after i entered my contact info on their web page I was notified by Mike Barnes. I first got him to price me a new Frontier then after confering with my wife we decided on an Altima instead. I was a little apprehesive about purchasing a vehical out of state but Mike assured me that they do these deals all the time.Week #2 I get a call from him that his sales manager says all out of state sales is off. After I told him that I would move on to another dealer he then calls me back and says that his mangers are going to expererment with a title transfer company and that they had selected my deal for this expererment and it would be no out of pocket cost to me.Week#3 I get a call from Jose the finance man at 9:30 PM. He says that he has my deal on his desk and wants to know how I want to finance it. When I tell him hold on and break it down for me he seems agitated. Then he tells me that my 19,830 drive out is now 20,500. Mike calls me later and I inform him that the numbers are off and I need to know the break down. Krista calls me the next day with the break down and informs me that I am to pay $120.00 for the title transfer company to handle the out of state title work. I told her that Mike said that there would be no cost to me since they were experimenting with this process. Krista then informs me that she can rip out the paper work and I can buy a car locally. WOW!!! How unprofessional? I said ok, and she told me that the deal was over. I cannot believe that after 3 weeks of working on this deal that they would throw it away over $120.00. Don't believe everything they tell you! They do not like to be challenged on the ending numbers.

Frank M. Altima Owner

17 de may. de 2014

Stopped in to check out the new Altimas. Wasn't expecting to drive mine home that day as I had appointments at 2 o'clock that day Met my salesman "Vince Maguire" . We talked a few minutes and he asked what I was interested in. Once I told him, we were looking at models and finding the perfect car in the color my wife was looking for. Vince was super helpful and very knowledgeable about my options and the financing part. Great Friendly and Honest , That's Mr Maguire

Love2havefun

13 de may. de 2014

Mario Dorado provided excellent customer service, he was very friendly and knowledgeable! . Best buying experience so far. I will return!

BenGarrison

5 de may. de 2014

My experience with Jenkins Nissan in Lakeland, FL was an ideal situation that you want to have when buying a car. Jimmy my sales person was the best! This was my second time purchasing a car with them. Their staff always goes the extra mile and will help you in every way. Next time Im looking to buy a car, they are definitely going to be first and most likely last stop.

Mary Ellen Riegel

3 de may. de 2014

I drove 4 hours to Jenkins Nissan from Boynton Beach Florida because I searched the entire state (plus others) to find the best deal and they not only offered it but surpassed it. In my humble opinion, buying a new car is a fate worse than death and I have put it off for 10 years. The folks at Jenkins were FABULOUS, especially SHANA. From start to finish, I was placed in her experienced, professional, courteous and more than capable hands and never felt like it was a dreaded mission. From the Manager, saleslady, to the finance guy, everyone was there to make sure my car buying experience was a pleasure and my needs were met. I have already given glowing praises to everyone I know and tell them by choosing Jenkins Nissan, the drive is worth it! I love my new Murano and will definitely be a repeat customer. Next time I won't have to wait ten years, which means Jenkins, that you have to keep Shana forever! <3

Alvarez Fam

1 de may. de 2014

I wanted to share my thoughts and appreciation for Mrs. Shana Cheney professionalism and euthasium on a recent car buying experience of a Nissan Altima. I was treated with the upmost respect and concerns in helping me find ways to purchase my new vehicle. Thanks to the All the Staff at Jenkins Nissan Lakeland Fl but most to Shana Cheney Sales Executive for Her outstanding Service and professionalism. Thanks Again:)

Yeney Benitez

30 de abr. de 2014

The entire group at Jenkins met our expectations.Sales rep Julio Rivera did an outstanding job from start to finish when I purchased my 2014 Nissan Altima,and not only that I went back for new accessories for my Altima and he did a great job again thanks to Julio I'm "SUPER HAPPY "with my purchase and I really recommend Jenkins Nissan to everyone.

Frank Tate

30 de abr. de 2014

We searched all the Nissan dealers in Florida. Jenkins had the lowest prices out of all of them, no pressure, no gimmicks!!!!! I worked with Tim Guida, he was awesome! I won't go anywhere else.

R&CHughes

30 de abr. de 2014

Thank you to Ted Payne (Internet Sales), Marcus Ruggiero (our Salesman), and Jose (in Finance) for our wonderful experience at Jenkins Nissan when purchasing our 2014 Nissan Murano CrossCabriolet. This is the second vehicle purchased at Jenkins Nissan and both experiences were excellent. Staff is knowledgeable and they go above and beyond. Will definitely refer family and friends to Jenkins Nissan.

T&EMashburn

30 de abr. de 2014

I took my Titan for an oil change and ended up purchasing 2 new vehicles. Marcus Ruggiero was friendly and put us at ease during the buying process. This is the third time we have purchased vehicles from Jenkins Nissan and we will continue to go back. Nissan produces quality vehicles and Jenkins Nissan makes it a pleasure to purchase one. Marcus worked to make sure that we made a deal we were comfortable with. He didn't put any pressure on us.

Tonia Glenn

30 de abr. de 2014

This is my second purchase from Marcus Ruggiero and as always a great experience. I now live in another county however Marcus was able to work.with me over the.phone to help customise my vehicle and was ready for me to test drive on the day I was available to test drive. I love my brand new 2014 Altima!!! He is very professional, courteous, and easy to work with..I will recommend Marcus and Jenkins Nissan to anyone!!! Awesome service!!

Ben

29 de abr. de 2014

I drove from Miami to buy my 2014 Armada from Jenkins Nissan, price was cheaper than a used 2013 Armada, transaction was so smooth and easy, Ted and Fred help me out to get out of there in 30 min. I'm very happy with my purchase and I really recommend Jenkins Nissan to everyone.

jedipm

27 de abr. de 2014

Ted was awesome and we did most of it over email and the phone. Jenkin's sticker price on a 2014 Pathfinder was literally 7k cheaper than Kraft in Tallahassee. Best thing about them is that they didn't care about playing games. We actually look forward to our next Nissan purchase because of Ted, Marcus and Hamid. My parents are looking to buy a Pathfinder soon and we will send them there!

ph3n1x

24 de abr. de 2014

I was very disappointed with my experience at this dealership. If you are going to buy a new car their and no trade in, then everything will go fine as you don't negotiate on their prices. However, if you go with a trade, prepare to be low-balled to high xxxx. I was their when they had a a promotion of a $500 gift card if you purchased a new car by the end of that month. We selected the car we were ready to purchase and we went over the trades. Not only did they offer a price based on the wrong trim of my trade, but they seemed insulted when I implored them to reassess their figures. The finally came back and apologized for their error on not giving a fair price based on the trim of my trade, When all was said and down we came to an agreeable price based in the trades, I reminded them that I would like to have the gift card promised on their website. The said they would not honor it because of the it would hurt their bottom line. I was annoyed that they advertised this and told them this was not fair. I was told my "they were not interested in my business" on a subsequent call to complain about the practices they used. Really, this whole thing left a bad taste in my mouth and I will never return to this dealership.

kpark

23 de abr. de 2014

The entire group at Jenkins met our expectations. Our sales rep Rashon Clark did an outstanding job from start to finish. We had the same positive experience 14 months ago with the purchase of another vehicle. They have proven to be consistently professional. I have and will refer friends and family to Jenkins.

sanbet2

28 de feb. de 2014

I felt pressured into taking my new car home that Thursday evening even though I had to return the next day to complete "financial issues" , which I did. ( I was a bit confused when no financial issues were discussed and I was merely handed the second key). I had offered (that Thurs.) to sign a note promising good faith but I was told that the dealership now owned my Scion. It is now one week later, and Jose (finance) called and said we have to return TODAY to complete financial info...it seems that they forgot to collect $3200.00 due at signing. I wanted to take my Scion home and return the next day and not feel so rushed and unusually cold....and now I am responsible for returning AGAIN to deliver the forgotten $3200.00 . I am 66 yrs old.....still waiting for a dealership that only pretends that I am appreciated and likable.... until I sign. Sandra Douglas

Unhappynissan

4 de nov. de 2013

I purchased my car from this dealership in 2009 and was the biggest mistake I have ever made. I have an Altima and every single part has had to be replaced. When I told them my transmission was shaking they replaced it but after a review from their master mechanic after the second one started doing the same thing, it was discovered they do not know who to fill the transmission fluid properly. And they are a certified mechanic!!! My moonroof has been leaking for the past three years and each year they swear its fixed only to have to go back a few months later because they didn't fix the problem. The worst part about this dealership is that they have damaged my car almost everytime they have it but will not do anything about what they have done. Do not use this dealership for anything. You can get their general manager to ever contact you. I would truly recommend not ever buying a Nissan vehicle, as they do not stand behind their products.

mint7646

27 de sep. de 2013

I bought a 2013 Pathfinder from this dealership. The sales experience was fine however; the Pathfinder I bought from them was a Lemon. The Transmission and torque converter was flawed and shook as I drove down the road like I was being hit from behind. Spent 10 months dealing with the issue - brought it in to the shop 4 times for them to repair it. (No Fix) - I called a Manager Glen McGuire to see if we could get some or all of our money back that we paid to put the zillion on our car. I am ok with the answer "no" its my second favorite answer after yes. However, there is a difference in saying No and showing empathy towards the issues we (the consumer) have been having and caring about a customer as a person rather than the treatment we received. He became angry at the mention of the issue, became very rude and mean on the call, and hung up on me. "You can bet I will never buy a car from you again". I tried to call him back to continue our conversation and he told me off and said he was busy and hung up again. I have never been treated so rudely by someone I spent $40,000.00 with. The other managers might be ok but this Glen McGuire guy seems in need of Sales Training or just a class on how to show empathy or care about what another human being is going through. If I sold a Lemon to someone I would feel terrible about the situation and do what I could to help and not spend my time being a jerk to your customers I am very upset at how I was treated by Glen Mcguire.

jrn2320

18 de sep. de 2013

Sept 19th, Horrible experience! I called ahead on an Altima advertised on their banner on their webpage as $7000 off 2013's. I quoted the price$16,345 to the sales person and he said yes they had it. We drove 70 miles to the dealership and were prepared to walk in pay cash and walk out with the car. They then told us the car was $1,000 more and the banner was wrong and had expired and it was in the fine print. Well they said it expired 4 days earlier but it was still on their web page. No one was willing to help us including the manager who said he called the owner and they would not meet the price they had posted indicating it was expired. Not our fault it was still on their page. Nothing but rude people that would not apologize and in fact were talking behind our backs and snickering when we did talk to the manager. This all took place September 7th!!! And now today I look at their add and it again says $7,000 off and the $16,345 price point is back. Imagine losing a customer that day and then offering the same vehicle for the same price 11 days later. Who knows, maybe it was on sale the very next day. We walked away that day and never a follow up call, no apology no nothing! And we were prepared to pay cash! All I can say is Jenkins Nissan will receive the most publicized negative feedback from this missed sale. I have shared and will continue to share my experience with all....A very Dissatisfied Guest that will never return!!! Sept 21st, The saga continues....after complaining to Nissan USA, I received a call not from their specialist as promised, I received a call from Jenkins NIssan. How gracious of them to say they would now sell me the car at the $16,345. I asked if they would offer me their next level model for the same price for the inconvenience. The Asst Manager said he would discuss with his Manager. The next day, I received a call from the Asst Manger and he said the manager indicated I was trying to swindle them out of another $1,000. Imagine,"another $1,000"???? All I was looking for initially was the deal on their website and something for my inconvenience given our time and travel to the dealership. Well, I wonder if Nissan will call me back or if they even care......

NadineCostigan

16 de ago. de 2013

The first experience I had with Jenkins Nissan was not the best, but the was at their used car lot on north 98 in Lakeland. After writing to Nissan Corporate they contacted me and redeemed themselves. I received a call from Glenn at their new car lot off State Road 33 and was put in contact with Rahshon Clark the Sales Rep. He really took care of me. He had me drive to his lot and then he drove me over to the used car lot himself walked me around and made sure I was taken care of. I found a wonderful used car, 2010 Maxima that I truly love. I had my heart set on this car for a week. I know Rahshon Clark deals mostly with new car sales, but I really appreciate all the attention he gave me. I will certainly send customers to Jenkins Nissan to see Rahshon Clark!!! -P. Nadine Costigan

smileyGA

13 de jul. de 2013

This was the best car buying experience of my life!!! I called to confirm that the prices online are accurate,and the next day went to the dealership and received fast and professional customer service from Vincent Maguire. He introduced us to several different SUVs of the 2013 Nissan Pathfinder Platinum, and had a great deal of knowledge about every model and its extras. He showed us how everything works and operates with great patience and showed us that he truly cares about his customers. We ended up buying one of the 2013 Nissan Pathfinder Platinums he had in stock at an $8,000 discount from the MSRP!! We were very pleased with the attention,patience,knowledge and consistence of the staff, and had an overall AMAZING car buying experience! We would definitely recommend this dealership to anyone looking to buy a new car!

asimpkins27

2 de jul. de 2013

This is hands down the WORST experience I have ever had with a dealership. Dont let their advertised low prices trick you into doing business with them. My husband and I live an hour away from Jenkins Nissan but we found a car we were interested in online through their website. We started out working with Krista, their online sales associate, because we didnt want to waste our time making the long drive unless we knew we would be buying a car. We were going to be trading in our car, which she said would have to be looked at before they could give us a trade in value, but approximated about 11k. We asked for an exact figure of what we would be paying (car price, fees, etc), so she gave us the complete breakdown with the out the door figure. We felt comfortable at this point that this was going to be a straight forward sale, besides the negotiation of the trade in value of course, and decided on a time to come in. We let her know AGAIN that we would be making a long drive and bringing with us our small child. Krista said she understood and would have us in and out. So heres where the scam begins..Krista then let us know that she would not be available and that her associate Mike would be taking care of us. Apparently Mike had all our info, right.. Yes, Mike was so helpful that he called and emailed us twice to confirm we would have everything we needed when we came in. This guy seems like hes on his game! So when we got there we figured okay, this is going to be an easy process. Theyve pulled our credit, weve agreed on the price of the car, now all there is to do is determine the trade in value on our car. Yes, Mike was so informed and helpful that when it came to the price of the car he had it listed as $300 more than what they had advertised and what Krista had given us in our breakdown. (Now note that they put on their website that they have no addendums on the price of the cars except for the usual dealer fee, etc). When we tell Mike this and go searching through our phone to pull up the email from Krista, he looks at us like we have twelve heads. He says it must have been a different car. I say no, its the right car. Its advertised on your website. He doesnt bother to check, but instead make us look for five minutes on our phone to pull it up. Meanwhile he has never bothered to ask if we want anything to drink, and by the look of their restrooms, that was probably a good thing. So we pull up the conversation and again he doesnt seem to understand. Shouldnt this have all been discussed before we came in? According to Krista, Mike had all the information. Then they tell us that they are going to give us $1000 less for the trade in than Krista approximated. So we come back with you need to come down the $300 on the price of the new car, and up on our trade in. Mike says, okay, and comes back with the sales manager. The sales manager, didnt keep his name to memory because I am fuming at this point, comes back and says that the price of car is not changing and the trade in amount is not changing. So we say okay, then we are leaving, and the nice man that he is hands us our keys with not even an apology or a lets discuss this, and lets us walk out the door. And Mike, the great guy that he is, pretends he is on his cell phone and turns his back to us as we walk out the door. CUSTOMER SERVICE AT ITS FINEST!!!!!!!! It wasnt so much the value of the trade in, but the fact that we agreed on the price of the car that THEY ADVERTISED on their website, and if they are willing to let customers walk over $300, then they must not need business. I am so disgusted by this experience that it has turned me off Nissans forever! I will never buy a Nissan after the way we were treated. They knew our situation, what was discussed, the journey we made to come see them, and still they tried to screw us over. BUYERS BEWARE!!!!!! STAY AWAY FROM JENKINS NISSAN!!

nightmare666

23 de jun. de 2013

BEWARE OF THE DECEPTIVE BAD BUSINESS PRACTICE! I am highly upset with this lousy faulty deceptive dealer. Rita garrison emailed me a price quote and convinced me over the phone that will be the selling price and I should fill out a credit application online and had me sent them a copy of my driver's license to them. After they get everything they need then there's the $2000 more bomb dropped on me. They claimed the owner had put the wrong price on the internet, which all three of the with the same model and price, even the model had match the advertised model discount? That's a mistake?....Really? Well, looking at the inventories that they had over the internet, it doesn't seems to be that big of mistake in his pocket. It made his pocket pretty healthy. No! I don't have extra $2000 of my hard earning money for people like you and your internet director, Rita Garrison!

phillyfaneagle

1 de may. de 2013

The sales person that I dealt with when I bought my new Altima was Jason. He was very patient to work with and didn't push me into buying a new car. He new the product he was selling and did a great job of explaining everything to me. I would buy my car from him again. Another person that I dealt with in the car buying process was Krista. Whenever I would call on the telephone she would answer. Some dealerships you call over and over again and get there voicemal. She was great about ordering my all season mats and trunk protector and knowing when they would arrive. She also helped me through the process of showing me where the parts department was and getting Joe to detail my car which he did an excellent drive with. I like the customer srevice I received there. I will buy my next car with them because I got a great detail and everyone was easy to work with.

candicane23

21 de mar. de 2013

This was the best car buying experience I have ever had! This past weekend I went to Jenkins Nissan in Lakeland and purchased a 2013 Nissan Rogue. The primary salesperson I dealt with was Rita Garrison and she was amazing! She took me on one of the most informative, thorough, and fun test drives I have ever been on. She showed me much more about the vehicle than just "this is how it feels driving down the road". She had me test the turning radius, the backup camera, and the awesome braking system. One of my primary concerns coming from a full-size truck to an SUV was the safety rating. Rita knew every airbag, safety feature, and rating there was to know on the vehicle. When we returned to the dealership I was sold. I then met with Buddy Allman in Sales who was absolutely wonderful as well. He was so kind and courteous, and he kept me informed during the entire process. He made sure that I was comfortable while I waited for the paperwork to be prepared, and always treated me with the utmost respect. He even took the time to personally go and help with the detailing of my new vehicle. When I eventually went into the Finance Office I was greeted by John Cvitovidch who was very knowledgeable and kind. He was never pushy or cold like some finance managers can be. Throughout the entire process I felt at ease. Every step was very clear and well explained and there were never any of those typical car dealership games between the salesperson and the finance desk. I have been through so many of those games in the past that I was dreading the thought of buying a new car, but as soon as I set foot on the Jenkins Nissan lot I felt at ease. I would HIGHLY recommend this dealership to ANYONE! And I don't know what kind of magic wand John keeps in his desk, but he truly can work miracles with the numbers! The most impressive thing that Jenkins does differently than any other dealership I have every been to is their delivery of the vehicle. Rita actually took the time to sit in the car with me and go over every feature, bell and whistle. I have NEVER had any other car dealership do this. This really sets them apart from their competition!

Tstark1990

4 de ene. de 2013

Hands down the best car-buying experience I have ever had. Michael Barnes was the most professional sales consultant I dealt with during my search. He showed genuine interest in me and helped me find the perfect car at a great price. Kudos to the team at Jenkins Nissan.

NicoleRomero5672

23 de dic. de 2012

Linny sames was our sales lady. The best I've ever experienced. She's got all the knowledge on the vehicle. And her customer service is top notch. I'd buy another car from her most definitely.

kevkev

31 de oct. de 2012

I've had the most amazing experience at Jenkins Nissan. They didn't pressure me into doing anything and they helped me find the right car that fit my needs. My salesman Rahshon Clark was great, he was one of the main reasons I purchased my new vehicle from Jenkins Nissan. Rahshon really took his time showing me the vehicle and answered any questions that I had. This was the best experience I've ever had. Thanks Rahshon and Jenkins Nissan for everything!

Richardb0907

31 de oct. de 2012

I had visited all the local dealerships in Lakeland area while looking for a new truck. One of the best buying experiences I have ever had was with Mike Barnes and the team at Jenkins Nissan. Everyone I dealt with was open and friendly. I love my new Nissan Frontier and I tell everyone where I bought it.

ExecutiveHydra

19 de sep. de 2012

Don't bother going to this dealership if you want fair and upfront pricing. You'll be quoted one price online, and when contacting the dealer they will give you another, lower price that is to get you in the door. Once you are satisfied with the lower price and fall in love with the car, they quickly say "We made a mistake in pricing" and revert back to the original, higher price.Shady business practices at best.

ButtonBarker

9 de ago. de 2012

I avoid dealerships at all costs because of how uncomfortable the sales people make me feel. I've never dealt with anyone that wasn't pushy or arrogant until coming to Jenkin's Nissan. On arrival I was greeted by Buddy Allman. What a delightful change to the usual obnoxious salesmen found at most dealerships. He was very kind and extremly knowlegable. What I appreciated most of all was that he made me feel like an old friend. Never once did I feel like I was only there to help him make a sale. After my experience with Buddy, I will never go to another dealership. He is a keeper!

Susanacbm

8 de ago. de 2012

Worst experience I ever had before, tried to purchase a used car and they were trying to charge me about $5000 above the market value of the vehicle.DON'T BUY FROM THIS DEALERSHIP.

madiarmstrong

4 de ago. de 2012

I would recommend Jenkins Nissan to anyone who was looking for a new vehicle. My sales person, Buddy Allman was very friendly and helpful. He took the time to show me how to operate all of the equipment on my new car and even hooked up my Hands Free device. I love my new Altima.

mels708

14 de may. de 2012

We went in to find a used car and specified the very top of our price bracket and they didn't show us the car we requested to see and instead had us test drive a new car and promised that it was in our range even though we made sure to say again that we would go to 15k out the door as a max. While sitting there they actually offered us (with our small trade) a new car for 15k out the door. When we told them we had to go home and discuss our finances the salesmen got very rude and forceful with us. We left the dealership and were told that the deal was no good if we left. Two hours later the salesman called us again and told us the offer still stood. After looking over our finances we decided that it was something we were interested in and told him to get us an interest rate and draw up the paperwork and we would be in. He told us then that our payments were going to be way out of range and it didn't make sense for the price given to us. Come to find out they had decided to increase the price of our vehicle by 4k and not tell us and once we saw that they said that it was OK because we were still within a good monthly purchase rate. At that point they said they couldn't offer what they told us previously. Stupidly we said we would go back the next day to finally see the car that we initially drove there for. When we went to meet the salesman at the used lot, which we had said that we wanted to go to so that we could view all cars there, he wasn't there. He left and took the car to the other new car lot which we can only assume was to talk us yet again in to the new car. We decided not to go back and received calls and texts all day from dealer. When we told him several times that we were no longer interested he said "good." Thought between the attitude the night before and him telling us it was "good" that we were no longer interested that we were happy that we shopped elsewhere. We bought a couple hours after that at Red Hogland Hyundai dealership in Winter Haven and were VERY pleased.

dwade2

23 de abr. de 2012

Rita was wonderfull to work with. She even drove my vehicle to me in Tampa at my place of employment. She was awsome at getting all my needs met and I will be going back to that dealership to purchase my next car. Thank you Rita for making my experience perfect. Denise Waite

killabrew

24 de mar. de 2012

Well Let me start of by say that the staff that my wife and I delt with were amoung the best. First off we came in to this dealership from the start Mario took care of my wife and I completely. This man stayed at work past 9:00 PM to bring the price of a 2012 Altima (20th edition) down to a point to be honest I looked at my wife and said WTF? Over the next 3 days we looked around and and acually walked out of automall. We came back to talk to Jenkins and ran into Ms.Rita, and let me tell you if you want a awesome person to deal with, this woman right here is amazing. My wife and I have a very enjoyable time with her.(KID IN THE STREET!!) HAHA I do that randomly to my wife now. We ended up with a NEW car that was acually less than a used one 3 years older. Thank you Jenkins for all of your hard work.

nj46chief

3 de ene. de 2012

Terrible people here, watch you $. Get it in writing, and even then it'll possibly change. Jeff wouldn't even show me the piece of paper that had the thousand dollar increase on it. Just plain bad, greedy people. Back in NJ, where I'm from, they'd be out of business in a week.

craylebj

5 de oct. de 2011

I came in to purchase my first car from this dealership. I had worked out my financing and affordability ahead of time and decided that I really needed a car under 8K. Realizing that this would be a challenge I shopped around on line and found a Nissan Versa that looked appropriate for my price. The salesperson tried to push me into a 25K dollar Nissan Altima at 18 years old, far above what I needed or was appropriate for my price range. He was pushy arrogant and rude. After initially being quoted 180 a month for the vehicle he comes back from the managers office with a price of 370 monthly!! I stood up to leave and the price dropped to 270. I left and the next day I received a call offering me the vehicle for 210. While I would have initially jumped on that deal I was not going to do business with this dealership. I went to Lakeland Automall and never looked back - it was a completely different experience.

alderoma

5 de oct. de 2011

This is my second vehicle from Jenkins Nissan. My salesman, Fred Knight was very helpful and knew exactly what I was looking for in a new vehicle. He made the purchasing process go very smoothly. Glen McGuire also made sure I was happy with my purchase. He made sure that the financing process went quickly and smoothly. I never felt pressured, which is common at other dealerships I have been to. I haven't really had much service done to my vehicles, as they have been new, but I have received $5.00 oil changes on both vehicles. This has been done in a timely manner and my vehicle is always very clean when I get it back. The service department has never tried to sell me something I did not need. I would highly recommend this dealership and these people to my friends and family.

debbieleepalmer

28 de sep. de 2011

The only day I could come in to purchase my new Cube was on a Saturday which happened to be New Year's Day. Ms. Garrison was scheduled off that day but came in to meet me. She was very thorough teaching me about the vehicle and very informative on test drive. She was patient while I worked through my financing options. I would definitely do business with her again as I felt she had my best interest in mind.

Jamibirge

9 de ago. de 2011

Absolutely the worst sales experience ever! Called to inquire about a particular SUV and drove 30 minutes to test drive it with intentions to purchase. Was unhappy with it and was showed a rogue that was filthy inside! Who would want to test drive a dirty car or even MORE BUY ONE>?! FInally found another vehicle I was in love with. When it came down to the business part, I HAVE NEVER felt more uncomfortable in my life! Was pressured to give up my visa card for downpayment by "company policy" PRIOR to discussing my monthly payment or how I would be financed. HOW SKETCHY?!?! When GENERAL MANAGER approached me about my issue of turning my visa card over PRIOR to seeing the deal on paper, I stated I was VERY uncomfortable with the sales relationship they were creating and he told saleman to "get her car, she can just leave!" You better believe I walked out that door and will NEVER return to JENKINS NISSAN or refer ANYONE in my lifetime!

cluby

2 de ago. de 2011

All employees were nice and friendly walking into dealership, held the door asked if we were being helped. Test drove a used truck, the truck was dirty inside and out, salesman insisted truck had been detailed. Tires on back were bald, different tires in front. Salesman offered $500 for trade-in, he only drove trade around the building. Needless to say we walked out and will never go back.

leggsnlakeland

25 de jul. de 2011

I applaud ms. Rita and her team on their patience. It took several months to finally decide on the right vehicle and Ms. Rita and her team were their with options every step of the way. I have never had that much attention and patience from a car dealership. Kodus to Jenkins Nissan for their patience and care to my needs.

nicolina15

16 de jul. de 2011

I TEST DROVE TWO mURANOS, BOTH WERE USED BUT DISTGUSTINGLY DIRTY.OVERALL EXPERIENCE: Dirty used cars, no carfax given, they get annoyed if you are pre-approved for financing. They low ball trades and ignore NADA, kelly blue book, and Edmonds estimated trade in value sites. I was offered 11,700 for my honda accord I owe 11,767 Jenkins wanted to give me ONLY 9,000. That was a slap in the face. He was cocky condescending, and arrogant about it as well. So the bottom line DON'T DO BUSINESS HERE DRIVE FURTHER ITS NOT WORTH SOME OF THEIR CHEAPER PRICING NOT TO BE TRUSTED AT ALL!

ScrewJenkins

3 de feb. de 2011

I had drove 45 miles to test drive a 2008 Scion XD. We worked out the paperwork & I came home to work on my own financing which I had approved. The dealer was faxing paperwork to my finance company & all seemed well. I get a call the next morning saying they had sold the car to someone else while we were getting the paperwork completed. I drove 90 miles round trip, spent most of the afternoon working on this deal & because I was getting over $5000 off the window sticker & my own financing they sell it out from under me. This is a very unethical & greedy thing to do to customer. I would not recommend this dealership or associated dealerships to anyone. Now after reading some reviews I apparently haven't been the only one to have this happen to them.

Virginia0820

26 de ene. de 2011

I needed to get a oil change and tire rotation on my car, and Mike was the first person that came out to get my information from my car. He was very nice and patient while I was gathering all my stuff from my car. I believe he is a prime example of what a great employee is!! Thanks again Mike for all your help!--- Virginia

Tonyg1964

25 de ene. de 2011

Michael was very patient and helpful when I was explaining the problems with my car. He took the time to explain all the options that we could take. He took the time to go over the bill and ex plain what each charge meant. I believe he is a great assest to your company.

Cheryl Key

1 de oct. de 2010

This was, by far, the worse car buying experience I have ever had and I have bought 8 new cars over my lifetime.I am a 48 year old woman who took my 69 year old mother-in-law to buy her 1st car with cash. She was very excited about this and it was her birthday!After much research - we found the best car for her and went after quotes. US News&World Report advises to get 3 quotes and also listed the manufactures price and lowest invoice prices in that area. Amid greeted us upon arrival outside and I explained we knew what we wanted, had cash and just needed a quote for the bottom line best price he could give us. He first informed us that cash was not good for him because he made more money from financing!Secondly he snubbed us when I told him we wanted the Nissan Versa as it was rated the Best Sub-compact car - it also happens to be the least expensive new car on the lot. At that point, yes, I had an attitude and should have walked right then and there.We did go inside though and of course he had us wait several times while he went and did who knows what.He comes back and starts telling me the LOWEST price was this and when I told him it was not - he got very antagonistic and then got snotty with writing down an asinine price asking me if that was low enough! Then he left again, came back and proceeded to address just my mother in law. When I mentioned that he was no longer directing the conversation in my direction, he informed me he was only talking to the nice one!!! My mother in law had barely said 10 words at that point.OK, being con descending to women in this day and time is REALLY barbaric. Not only was he rude, obnoxious and unprofessional but made me feel like I was dealing with someone from outer space! I did not even know they still hired people like this without some sort of customer service back ground.Bottom line - NEVER, NEVER go to this dealership to attempt to buy a car especially if you are a woman, unless they get rid of this person and hire really professional car sales people. Thank you

hugojose

24 de jun. de 2008

My 2000 Nissan Frontier Desert Runner at 40k mi had developed a small oil leak in the front of the oil pan. I took it to my local Nissan dealer: Jenkins Nissan in Lakeland, FL. I was quoted almost $400 for the job, to be done in the same day. Two hours later, the "Service Advisor" called, to inform me that also the front main oil seal was leaking, and would need to be replaced for over $500 more, and suggested changing rubber timing belt for $60 more, while they were at it. I had no way of knowing if the front seal was bad but agreed to this as the truck, even when only 40K original miles, was 7 years old. They called that afternoon telling me it was ready, and they sent their dealer ride to pick me up and drive me to the dealer. As I inspected underneath, I was taken aback to see; the oil pan was not only still leaking in the front, but now!!Leaking in the back as well!!. The bracket, attached to oil pan and holding the ATF lines to the cooler, was broken in half, several oil pan bolts had their heads sticking out not tightened, and one of the bolts was missing altogether, replaced by a stud and nut. Worse, when I tried to check the oil level, the oil dip stick was jammed. It would not come out at all.Almost in a rage, I complained to the "service advisor". He Apologized for the "inconvenience", and said they would do the job again and explained that "forgetting removing the oil dip stick when they did this job, was a honest mistake,".To make it short, they tried sealing the oil pan a total of 6 different times during an eight month period. The third time I had a talk with the Service Manager, and he tried to please, said would assign his best mechanic and would also provide a loaner car, which he did. I supplied a new oil pan, at my cost, to make it easier for them. But to no avail. Every time they called me to tell me it was ready, I only had to drive there, put a knee to the ground and look underneath to see the hanging oil drops. They would not even check the results of their "work".At the 6th try, they finally succeeded sealing the front of the oil pan, but the back was still leaking bad...so they gave up, and said would refund me the oil pan labor, $315 to be exact. No other compensation was offered for the aggravation, or the fact that now I have a worse leak than when I went in, or frequent trips to the dealer to deliver or pick up. It was 1 hour of my time every time I had to go. I did not think arguing the point, and only said it was OK. I just wanted out to try fixing it by myself, or find a private mechanic who is actually competent. Folks!!!THIS IS A "CERTIFIED" NISSAN DEALER, UNABLE TO FIX THE VEHICLE THEY DISTRIBUTE!!! Would I recommend this dealer?? Absolutely no,...no,...no,,,no,,,,no,...no.....no.....no....no....no....no, and if you buy from them, this is a hint what you can expect from their so called "Service".

alexcone

27 de sep. de 2006

I left Columbia, South Carolina at 7am and flew to Tampa, Florida to pick up a car from Jenkins Nissan. I arrived at the Tampa airport, and was picked up by a representative of the dealership to ride to Jenkins Nissan in Lakeland, about 40 miles away.I was picking up a 2002 Infiniti G20, supposedly a very nice car. We had them drive it twice before making the trip to make sure everything was OK before my arrival. We were told there were no exceptions (anything that wasn't right or needed repairing) on the car. Well...Upon arriving at the dealership, I found this waiting on me:1. A dent the size of a silver dollar on the trunk lid that had cracked the paint.2. The front lip spoiler (the piece below the bumper) scraped a curb orsomething that scraped off about a foot of paint along the outside edge and abraded the plastic.3. Seats that still would need to be cleaned by a detail shop.4. Some of the pin stripes missing.5. A hood that had been painted. (We were told the car had no prior paintwork.) In fact the hood, the fenders on either side, and the grille surround were three slightly different shades of white, and the hood was not properly aligned.I was, needless to say, not happy. After much debate, we decided we should pass on it.When I tell them this, they hand me the client's check back, take the keys off the desk, and basically say have a nice day. And a ride to the airport would not be provided. (Keep in mind I'm about 40 miles from the airport, and the dealership had picked me up.)I had to wait two hours at a restaurant down the street for a car service to come pick me up to take me back to the airport at a cost of $80 plus pay another $240 from another plane ticket to get me home, as well as wait five hours for the flight to leave.All of this could have been avoided if this dealership had simply been more forthcoming about the condition of the car in advance. To leave me stranded in a strange town and offer absolutely no assistance in getting home--even a ride to the airport from which they picked me up--is customer service at it's very worst.If you choose to buy from this dealership, I strongly advise you to realize that their standards of what is a "very nice car" may not be the same standards you hold. And to be on the safe side, arrange your transportation in advance in case you choose not to purchase their car.