Kendra Smith

14 de nov. de 2016

I love my new Outlander. Thank you to Sam for making sure that I got exactly what I needed, he took care of me the whole step of the way making sure my experience was stress and hassle free.

Tink1980

11 de nov. de 2016

Very friendly service and helpful in all aspects of car buying! Will recommend to friends and family clean and pleasant environment happy to have stopped by

Catwoman59

8 de nov. de 2016

Sheik was patient and understanding. He sold my sister her new car. She referred me, and now I have my own brand new car. I would recommend this dealership. But sheik, thanks.

Carrito nuevo

7 de nov. de 2016

They were really proactive trying to find my match and they did , So happy muchas gracias good service and cleanliness , friendly, my family is really enjoying our new car.

Rusty Crabtree

5 de nov. de 2016

My experience was a great time and they are family oriented and that says a lot for me. I enjoyed my time as they listen to what I want and afford in my budget.

Tamara123

5 de nov. de 2016

Car buying for my family has always been stressful, but with Kenneth, he was honest and extremely helpful with all of my family's needs.

Dthomasw

4 de nov. de 2016

Fantastic service!! It did not take long to have work done I wanted a car wash but it was too late to request I enjoyed using the computers that are setup in the waiting area.

Jbbs1965

4 de nov. de 2016

Deion was friendly and knowledgeable. Jeremy Franklin helped me purchase the truck of my dreams. This dealership is great except for detail shop. I am currently looking for an explorer for my wife at Jeremy Franklin dealership.

TGregory

3 de nov. de 2016

Jesse and Tj were awesome! Jesse was working with other customers and Tj stepped in to help out and ensure we didn't have to wait. Both of them had GREAT attitudes and made sure we got into the car I wanted!

Dustin Osban

3 de nov. de 2016

They would not look at the car I wanted kept trying to up sell me because I was approved. Try to sale me a used car with problems (Ac) for the same price as new cars. The inside of the sales floor was disgusting sticky, colony of arts everywhere. Sales man was lazy didn't want to look up the Car I was interested in and was told I had to choice between the two cars he pointed out. After I had enough and left they are still running my credit for cars on there lot after I told them I went somewhere else to purchase my new car. I was there on the 1st told them on the 2nd I bought a Ford and still getting papers in the mailed stating they ran my credit on the 23rd. Worse then a used car lot

KylaC2020

29 de oct. de 2016

SHEIK was really helpful and informative. I was able to get my payments where I needed them. Thanks Sheik. I would recommend this dealership to all family and friends ...

kelise fuselier

28 de oct. de 2016

Perfect customer service provided by my sales associate. Very welcoming staff that were knowledgeable about exactly what would be a good fit for me. Everything was explained to my understanding,all questions answered, and sale done in a timely manner. All expectations exceeded. I will definitely make recommendations to this very friendly establishment and to sales representative Branson Brown.

reecaB

28 de oct. de 2016

I have been taken my car to Jeremy Franklin for 3 years now and never had a problem. If I did the service manager, Jim Honeycutt always make sure I am satisfied with the service.

blake08

24 de oct. de 2016

My husband and I were thrilled with the level of service and attention we received. We had our two children with us when we purchased a car, so as anyone with children knows that can be a hassle and a headache. The salesperson, Kenneth, was fantastic and was trying to help us entertain our children while we made a decision. Once we decided to go ahead and purchase a vehicle, Kenneth and the financing team worked hard to get our payments where we wanted them. We are excited to be in a new (used) 2015 Outlander. The only complaint we had was not being told in advance that the tax title and registration wouldn't be covered with our financing. It wasn't until we were in signing papers that we were told these items wouldn't be included. Otherwise the service was excellent.

Ashley Colon

21 de oct. de 2016

He's awesome and we love him for helping us getting a new car. My kids will love the new car so thank you sheik for helping us.

Reese#39

20 de oct. de 2016

My exspeince with Jeremy franklin was the most amazing experience I had very polite friendly strong customer service skills I would definitely recommend anyone here

bmckelv

17 de oct. de 2016

This is the third vehicle purchased from this dealership, that should tell you something about what I think of this dealership. I like the consistency of the salesmen and the finance personnel. Naturally on each of my purchases I have had the same salesperson, Jesse. I don't know that much about cars, but I know I can rely on Jesse. Jesse is very knowledgeable about the Mitsubishi products. He is honest and upfront, and to me that is what is most important when trying to make such a huge financial investment/purchase.I have always gotten all my regular maintenance work at Franklin also, and their service staff is wonderful. They look for ways to save, and I also go on their website to see if they have coupons I can use.

Mindy356

17 de oct. de 2016

Came in today looking to buy a vehicle. Not the best credit. I was able to get a n 2015 Mitsubishi Mirage for no money down today. Deon made the process very easy and enjoyable. Thanks again.

1721janet

5 de oct. de 2016

Salesman Tyrone very helpful and nice. All employees knowledgable . I drove to Kansas City Missouri just for this car and am very happy I did. And Jesse helped also

daesia6435

1 de oct. de 2016

Sheik was incredible! I will be endorsing both him and the dealership. I got into a brand new outlander. He was very personable and very knowledgeable. Thank you sheik, with your magnificent self.

J Perkins

1 de oct. de 2016

Kenneth actively listen to my needs and presented me with a straight forward deal based off all the questions and answers provided. I am excited we did not have to go back and fourth to service my needs. Great to walk in and get great service with a smile and know that they care about customers needs 1st.

Kookiemeaty

29 de sep. de 2016

We came in just to look at trucks and to get a price for trucks. Kenneth Anonye was able to get the price and vehicle we wanted for the price we wanted. He wasn't pushy like most salesman are. He was looking out for us and what we wanted.

Fivekids

27 de sep. de 2016

I had a wonderful experience. So glad I decided to keep my apppointment. I am very happy that I have a new reliable vehicle. I lost hope for the auto industry. My hope has been restored thanks to Jeremy Franklin Mitsubishi

Rickeyjohnson1982

27 de sep. de 2016

Sheik was incredible i recommend him to family and friends. I love my new Charger. Highly recommended. I was not expecting to get approved. Right on Sheik. Thanks.

Lynita Johnson

27 de sep. de 2016

I am Very Happy. I am Very Satisfied. I was treated as a valued customer and not a second or last rate citizen. Kenneth Anonye is a very good salesman. I would recommend anyone needing transportation as bad as I did and need a caring person with patience to seek out his personable and very professional assistance. Thank You, Mr. Anonye for helping me. Mr. Hector Espinosa and Shanissa Rowland for direction and kindness. Thank you as well for your suppport. Another Satisfied customer referred me: Mrs. Alma Daniels.

Tranita Stanley

21 de sep. de 2016

I was referred by a friend to go specifically to this car dealership.I was so impressed with how the staff greeted us as we drove up to the building. They were very attentive towards us from the moment we pulled up. As we entered through the building; everyone had smiles and gave us friendly conversation.Jesse Hardin was whom we worked with in finding the perfect vehicle for me. He was very kind, knowledgeable, patient, outgoing, in helping me. I felt like family and that I was home. Considering how very busy Jesse and the other staff members were, he stayed on top of taking care of me and the many other customers that were waiting to receive his excellent customer service.I will DEFINITELY continue to tell everyone I know to shop Jeremy Franklin's Mitsubishi and to ask for Jesse Hardin.Thank you for taking care of the Stanley family!

Teresa Frampton

21 de sep. de 2016

SHEIKObaya was great. he has been wonderful person to work with . He made it real and not dance around like most do. So if you want to work with a sellman that will fight for you to get your terms. believe me up put him thru. the hoops. super . Ray and Terri

LaSandra Johnson

20 de sep. de 2016

My Salesman Kenneth was very warm and welcoming. He tried me as he would want to be treated with Professionalism and respect and helped me make the best desission to fit my need.

Brownd2131

16 de sep. de 2016

J.F. got me a better deal than any other dealership! Put me in a brand NEW CAR! Ken Anonye was very easy to work with, and wasn't a pushy salesmen.

jae1983

16 de sep. de 2016

Sheik Obaya is a good salesmen I would recommend him to someone else he gives good customer service he is the best. I would come back to him for another car.

scgk16

15 de sep. de 2016

Second Car purchased from TJ, and second time GREAT service!! The staff is very knowledgeable and courteous. Anyone looking for a new or used car, do yourself a favor and go see the Team at Jeremy Franklin!

casey scheiner

14 de sep. de 2016

My wife and I had little hope of getting financed on a new car but we were in desperate need of one. Our minds were put at ease right away by Deron, JT and Josh, three men very much experienced at helping people like us find what they want and tirelessly hammer out the right deal for them. Thanks again guys!

GodGod

14 de sep. de 2016

Me and my husband just moved to Kansas City from California. My husband was really wanting a newer truck than the one we brought here. So we put it in Gods hands and said if it was meant for us to have this truck he will make a way. We were able too get a 2014 Ford F-150 zero down. I am very happy with my deal. Thanks Deon for all you have fone

Robert

8 de sep. de 2016

I recently took my 2006 Mitsubishi Lancer ES into Jeremy Franklin Mitsubishi for them to complete recall work on the passenger side airbag. The first trip to the dealership for the recall work went super smooth, everyone was courteous and professional, and I was quite satisfied. They were correct when they said it would take them 3 hours to work on it. They also mentioned another recall coming up that I would need to come back for in a week or two. I appreciated them letting me know!When I got back into my car and was driving home, I noticed that all my air vents were closed or pointing down, so I began opening them up. When I got to the passenger side air vent, I discovered it was not attached to the dashboard housing properly. The next morning, when I got in my car and turned on my lights, I noticed that my odometer light and the center console lights were not working. I contacted the dealership about both issues and they asked me to bring the car back, with the understanding that it would require another 2-3 hours for them to fix the lights and air vent, and take care of the new recall work. I was able to schedule the visit on a day that I didn't have to be at work until 1:00pm. Again, everyone was very professional and courteous, which I greatly appreciate. When I got my car back, I saw that the vent was fixed properly, but wasn't able to tell if the lights were fixed or not since the sun was shining.When I got to the parking garage at work after that, I checked the lights and found that they had not been fixed.Here is where things went sour for me. I called the dealership, letting them know that the lights were still not fixed. They asked when I could come back in, and this time I requested a courtesy car so I wouldn't have to wait.We scheduled the visit for this last Tuesday. I dropped the car off and drove the courtesy car to work. I got a phone call from the dealership later in the day saying they would not fix my lights because they had burned out, but were not broken. I asked if they were going to replace them for me as a part of the recall work, and I was told they would charge me. I asked how much: $10.00/bulb (two bulbs) + $100 for labor. I was shocked. I expressed my concern about having to pay for them to replace/repair the light bulbs. I feel that it was very coincidental that two light bulbs burned out AND my air vent was not properly reinstalled when they worked on the air bag.Anyway, the service employee, after some back and forth between us, decided to offer to have them do the work for free, but I would still need to pay for the bulbs. At this point, I was quite frustrated with having to keep bringing my car in for work that wasn't getting done, so I decided to give up and take my car to my regular mechanic. When I picked up my car after work and started it up, the SRS air bag light on my dash didn't go off like normal. I pulled it into the service bay and asked them to look at it. They had to cycle/reset the airbag sensors and then took the car out for a test drive.When I drove to work the next morning, my car did something it hadn't done in a long time - the doors automatically locked when I put the car in drive. When I went out to my car after work, and unlocked it using the fob, the horn chirped twice, which it never does. I am fairly certain they reconnected the alarm system in my car without asking me about it first. While they are a professional and courteous staff at the dealership, the quality of workmanship was frustrating to me. There were scuff marks on my windshield from the first recall work, and new scratches on the left dash board from the 2nd trip in.All told, I will not be coming back to Jeremy Franklin Mitsubishi in the future for any car repair work.

Cece23

7 de sep. de 2016

Great customer service and very friendly. Would highly recommend. They throw out great deals too. I just love the car I brought. They make sure you leave happy.

Marcy

3 de sep. de 2016

Just upgraded my outlander sport for an outlander. More room for a great price. Service was excellent!!! Get your Mitsubishi today! Ask for the sheik experience

Michael H.

2 de sep. de 2016

I had a few bumps in my credit but Jeremy Franklin Mitsubishi of Kansas City and TJ made it work for the vehicles that i wanted. Wife is happy..

Sheik the car guy

1 de sep. de 2016

Sheik was incredibly helpful and made my first experience with Jeremy Franklin Mitsubishi a great one to remember. He is extremely knowledgeable and was very helpful. I will definitely recommend Sheik to all my family, friends, and coworkers who are looking to purchase vehicles. He is truly an asset to the company.

kimblas46

1 de sep. de 2016

I had a wonderful experience with everyone at Jeremy Franklin from the salesman, Sheik Obaya, to the finance team and most recently the service department. I am very pleased with my new vehicle and I look forward to doing business with Jeremy Franklin for any future vehicle purchases.Thank you Sheik! Thank you Chris!

Manda0228

1 de sep. de 2016

This is the first car i bought since my divorice. My salesman and rhe loan team made it a pleasant and seenless experience. They had me in And out very quickly and gave me 5 star service. They agreed to my terms and worked with me for anything I needed.I would recomend my salesman as one of the best I have ever worked with!!

Galen Smith

31 de ago. de 2016

This is my 2nd car from Jeremy Franklin. And my second car from Deon. I really didn't believe I was going to drive away today with no money down. But they made it happen.

Angel Wright

30 de ago. de 2016

Mr. Kenneth Anonye was wonderful he did the fullest to help me and my husband to get a vehicle he would not stop until everything was done the correct way and we are very grateful for him

Charles McNeely

27 de ago. de 2016

Second car purchased from Jeremy Franklin, this visit as well as my first time buying went smooth and I was very pleased. Thanks Kenneth. Wasn't expecting a brand vehicle but I got it!!!!

aaronh1972

20 de ago. de 2016

Kenneth and Tom were both extremely professional, attentive, and helpful. Very helpful and kind. I'm very satisfied with the service and treatment. My car is great and I'd recommend Jeremy Franklin to anyone. Thanks guys!!

Xavier

20 de ago. de 2016

So Thursday I walked into Jeremy Franklin Mitsubishi and was introduced to Sheik who gave exceptional customer service and was understanding if my desire to build my credit, have a great car and me and my family's long term goals. It was a pleasure working with the Jeremy Franklin team and they made sure i was comfortable with the sale and broke down all the numbers.

Robert72

20 de ago. de 2016

Deon Willis at Jeremy Franklin of Kansad City went above and beyond helping us with our new purchase. I highly recommend stopping in to see him if you're in the market for a new or used vehicle!

ISSSZL

18 de ago. de 2016

I was not in the market for a car, but I just "happened" to stop by. Deron Tatum was the salesperson that took great care of me. He was friendly, very personable, and never attempted to FORCE me into anything I didn't want or need.My overall experience was great!

Kentwilde

18 de ago. de 2016

I just purchased my fourth vehicle from Jeremy Franklin Mitsubishi and will come back to buy another. TJ and Hector both made me feel like family. Thanks, guys!!

Tricey

18 de ago. de 2016

My exsperience at Jeremy franklins was amazing. The dealers were kind and they got everything done in a speedy friendly process . Found the best deals for me and the car that fits me .

Dooley43

13 de ago. de 2016

I was very pleased with the service I received at Jeremy Franklin... The staff was simply amazing... They have a customer for life... Very pleased

Shellturner

10 de ago. de 2016

Jessie Hardin is the best sales consultant you could ever ask for,he did everything possible to see that i could get the car that I wanted,and that's exactly what he did.He is the best!!!

Kimberly Mccarbrey

6 de ago. de 2016

We have been trying to purchase a new car for months and was turned down. This was fast and easy and going home in a new car. THANKS SAM

S.Noble

3 de ago. de 2016

Thabns Brandon fir helping me and worjing so hard for my bew car. Tge staff and vibe was great! I love my new Mitsubishi mirage

Rogerwilliams913

2 de ago. de 2016

I really appreciate all the service. With getting me a 2012 Dodge Ram with all the warrantiesJesse Hardin was wonderful with the knolage about all the vehicles on the lot. And answered all the questions I had for him in a very timely fashion

S.A Spurs

31 de jul. de 2016

Mr.Spikes was honest and straight forward he did not try to butter me up here also gave me the best deal in his power told me how it is and I respect that

Raven65350

29 de jul. de 2016

Mr Kenneth anonye was very friendly and polite. Mr anonye was very knowledgeable on cars. He worked very hard to please and get us a good deal. There should be more salespeople like him.

GregH

29 de jul. de 2016

Thanks Sam for helping me get a car. Sam was very honest and knowledgeable about the different vehicles and programs you guys offer. Great staff and service. YES I'll recommend this dealership!

Mz D

28 de jul. de 2016

This is the best service I've ever have. Robert was very polite and was very helpful helping us pick the car we want it at the right price. I'll recommend this dealership to any body, they have a excellent facility and very nice service dept. Robert was very knowledgeable on the information he was providing thank you Robert for everything

Cooper

28 de jul. de 2016

Jeremy Franklin has great customer services work with you on getting cars.Deon is a good salesman in make his customers feel appreciated. I would differently recommend this dealership

Kevin78

27 de jul. de 2016

Thank you Robet for helping me find the car I want it at the right price zero down payment and a very good service thank you for everything u dI'd for me.

Dee2900

25 de jul. de 2016

Another satisfied customer. Loyal and dedicated to customer satisfaction. Thanks TJ Clark! I would most definitely recommend this location to my family and friends. I am a repeat customer myself.

Darts painting

24 de jul. de 2016

My experience with the company was excellent,I purchased the exact vehicle I was looking for to start my new business,my salesman( Jesse Harden) was very patient with helping us make our decision,looking forward to purchasing another one as soon as my business grows

Gabby.aviles

23 de jul. de 2016

Just purchased a new vehicle from Kenneth anonye he was very friendly and helpful would definitely recommend working with him to help find your new vehicle!

Mrswalker

23 de jul. de 2016

Love this place nice car very happy with people nice price neaver excited to get a car but I have a new car you should always buy from here

Twash34

22 de jul. de 2016

I CALLED THE DEALERSHIP TO ASSIST ME WITH FINANCING ON A PREVIOUS VEHICLE PURCHASE. My car dealer TJ came through once again. He provided me with my options and gave me the best advice. I came in for advice and left with a brand new vehicle...cheaper interest rate..and a huge smile on my face. Problem solved. Great job TJ Clark.

Josef36

19 de jul. de 2016

I want to thank you robert for your help and service, i had good experience here at jeremy franklin Mitsubishi, you got me the car i want it at the right price.

Downplay1

19 de jul. de 2016

Deon willis was an excellent salesman . Outstanding straightforward. He came out and asked me what did i want and catered towards me. I would recommend anyone to come to him for quality service

In2beauty

18 de jul. de 2016

Nice and clean faculties. Happy friendly smiling faces. Very pleasant atmosphere. They open the door when I walked up. Offers me a drink. The were not pushy. Gave me a good deal on the car.

Monisha

16 de jul. de 2016

Didn't think I would find a car being a first time car buyer with no credit and only being on my job for a few weeks but with the help of TJ Clark, I was able to walk out of there with a car that I like!

klee2007

16 de jul. de 2016

Kennth was amazing to work with. I have already told friends and my family to come see him. He's very friendly lots of energy. He kept his promise and got me into the car I wanted. The dealership overall is great.

vickikidd

11 de jul. de 2016

We came in today thinking about a newer vehicle and low and behold we have one awesome helpful and very sweet staff Kenneth Anonye you ROCK!!!

vftkcmo

10 de jul. de 2016

I change my original good review to an unfavorable one because, I specifically said I would not come in for any reason that was a different monthly payment amount which Kenneth assured me I would have no problem. No problem, no problem. They offered no money down with 45 days before my payment would be due along with the no sales tax option, which they lied and said they never offer that option and I found out any dealer can offer that option they just would not because it cuts into their profits. I was a woman all alone and feel I was taken advantage of by these heartless individuals. They probably had a good laugh of the sucker that drove away with a car she cannot afford to pay for.I was mislead and will forever mistrust them

Awilliams299

9 de jul. de 2016

Great dealership. Very good selection. Will recommend this dealership to others. Thank you for your great customer service and the fast process. Great place to shop

Korroy D Davis

9 de jul. de 2016

Kenneth was very friendly. He didn't try to force me into something i really didn't want. His bosses actually came and introduced their self before i even got approved. Just an all around good experience!!!!

Janers8106

5 de jul. de 2016

The sales person was helpful to our needs. Great service.friendly people. Fun atmosphere. Quick and efficient. We walked in and drove out.Totally customer satisified.

wangel

5 de jul. de 2016

Dear Jeremy FranklinI was at your dealership 6300 East 87th Street on Monday June 20, 2016 along with hundreds of other enthusiastic people in 100 degree heat all hoping to win the Mirage for your Garage. At 6:00 PM they had the drawing and drew my name. I was in need of a car and this could not have happened at a better time. The car is so cute, runs great, the air conditioner will freeze you out (a good thing) and the gas mileage is fantastic! I really love this car. I have called all my friends, family, neighbors and co-workers that when they are in the market for a great car, that they need to come to Jeremy Franklin Mitsubishi.I do want to give a special shout out to TJ Clark at the dealership. He has an incredible knowledge of these cars, he was very friendly and personable and spent extra time explaining everything. Steve S. Stilwell, KS

Mel&Kev

3 de jul. de 2016

I would definitely recommend this dealership to my family and friends. Sheik made the car buying experience fun and enjoyable. He was professional and courteous.

alexander46

2 de jul. de 2016

Thank you robert for getting me the car i want it at the right price, your service was really good and i appreciate everything you did for me and explain to me about the car, warranty, services and features thank you so much for your service.

Hoss70

2 de jul. de 2016

My wife and I had a great helpful experience with Jesse and TJ, they show us every thing with the car and about the warranty and the owners manual. Did everything to make our experience pleasant.

Kelli

2 de jul. de 2016

TJ and Jesse made the car buying experience much better than I have had in the past. I would highly recommend the dealership for all future car buying. Very friendly staff from the time we walked in the door.

cargirl3

2 de jul. de 2016

Want to thank kenneth for working with us to help us get a reliable vehicle. He is very courtiers and caring. Very good buying experiance.

Kchandler10

2 de jul. de 2016

I had a very pleasant experience with your staff, especially with TJ Clark. I was pleased with the quality of service I received. I am enjoying my new 2016 Lancer and would highly recommend you all to my family and friends.Sincerely, K. Chandler

James Brown

1 de jul. de 2016

I was more than please wirh the service I had with jermey Franklin I thought I couldn't get a new but somehow they gor me approve and the speacial thing was I got a new car I mean a very new car that I never had in my whole intire life and the saleperson deon was so amazing he wprk very hard and was extremely patience with me I'm tell everyone I know ti vome to this place this is where it is I love my car and place I wish I did this long time ago .thanks Jeremy franklin

Overman

30 de jun. de 2016

This is the 4th vehicle that I have bought from Jeremy Franklin. AND I have always been treated great. Deon and Hector go out of their way to make sure I am comfortable and get what I want.

Jon hukill

29 de jun. de 2016

Deron Tatum got me right. Great guy great experience. Love the vehicle, he recommended it and I'm glad he did. Very genuine I can tell he loves what he do and let me tell you he's great at it as well. Just down right Awesome experience.

Pat raggy

29 de jun. de 2016

Deron Tatum is a great salesman, Straight forward and respectful a real stand up kinda guy. I'm enjoying my new Dodge , Jeremy Franklin Mitsubishi is a wonderful dealership. I recommend this dealership.

The Strickland's

29 de jun. de 2016

My husband and I was not excepting to purchase a car that day, we just wanted to look around. Then we were met by Jesse H full excitement ready to help us. We left with a silver 2010 Mercedes Benz truck. The car had to be put in the shop that was still 100% cover and I didn't have a problem. I will be writing another review once I get my vehicle back.

Nicole Girtman1

28 de jun. de 2016

I appreciate everything Brandon Brown, Hector. Done for me to make sure I got the best vehicle I would like. I would recommend anyone to come to buy a car from them.

carowner

28 de jun. de 2016

I want to thank the employees of Jeremy Franklin Mitsubishi for the help they gave mebuying a car. Impeccable service! I was treated with respect and professionalism. I highly recommend this dealership!

Noellejoy

25 de jun. de 2016

My experience was awesome because of the due diligence of Mr. Jesse Hardin. He did everything in his power to get me in the vehicle I wanted.

Dalila Harris

24 de jun. de 2016

Holy cow!!! Had no idea I was buying a brand new car today!!! But thanks to word of mouth and an awesome dealership, Deron did his thang!!!! Thank God for this amazing experience and the sure will and drive of this salesman to not let me walk out without a car in my price range!!!!

Illya Johnson

23 de jun. de 2016

Sheik was a great sales representative. He answered all questions and was very helpful in our car buying experience. He made sure that our bank could help us in every way possible. I would recommend Sheik everyday!

piperparker

20 de jun. de 2016

This is not my first time I have purchased a new vehicle from JF. This is now MY SECOND NEW VEHICLE. My salesperson was Jesse H.( He is always welcoming and helps with each time I have come to JF for services. I always bring my car back to be service at the GREAT SERVICE DEPT there. Jim is always helpful when I come in. I also like the reminder service calls I get when its time to bring my carin for servicing. ( Thanks Ms. R) Thanks Jeremy Franklin " YOU HAVE ANOTHER SATISFIED CUSTOMER"!!!!!

adinamurrell

20 de jun. de 2016

Salesperson was the best I've ever worked with! Really helped me get into the car of my choice at a price I can work with!

Tyler Johnson

18 de jun. de 2016

Very supportive group of people, kind, they take the time to make you feel comfortable. Very very pleased! Would reccommend to anyone! Large variety of cars too!

Moody1

17 de jun. de 2016

The salesman was great! He was so helpful in helping me find the right size car and color too. The paperwork process went very smoothly and I appreciated them explaining the topics I wasn't familiar with. I would recommend this dealership to everyone, I was very impressed and I'm sure others will definitely be too.

Duni

9 de jun. de 2016

I came in one night and was interested in my perfect truck. I left that night without the truck. Because the payment was to high.Deon hector and Josh worked the my lender to get the payment much lower. Now my truck is affordable. I will enjoy my new ride for many years to come.

kdjackson

4 de jun. de 2016

My husband came in to upgrade his Outlander Sport to an Outlander SE and I ended up buying a new Outlander Sport myself! Jesse Hardin was wonderful, as was the rest of the team. :)

Car driver

4 de jun. de 2016

Jesse is very helpful and patient. Buying a vehicle at Jeremy Franklin is a pleasant experience. They take time to get to know you so that they fit you to the car that will be happy owning.

Dawnnetta Taylor

2 de jun. de 2016

. This experience was amazing deron and help me with the purchase of my Mitsubishi Outlander I am very very happy thank you guys so much

Sharon GG

2 de jun. de 2016

Great experience once again I have purchased several vehicles from Jeremy Franklin since 2002 my sales precious TJ Clark wonderful and awesome I will be for my family members and friends

Dmorgan65

2 de jun. de 2016

I have bought 2 vehicles from Jeremy Franklin Mitsubishi. I also had my Father, Daughter and sister go see Hector/Jeremy and their team for buy cars. we have all been very happy with the service we received. They don't treat you like a customer they treat you like family. I would highly recommend buying your next car from this dealership. I also only take my car to Jeremy Franklin for service. Their service department is as great as the sales team to work with.

Jeremy franklin

30 de may. de 2016

My experience at Jeremy Franklin was a great experience. Jesse Hardin is a great salesman. He was very patient with me and worked with his team until the deal was done and I was satisfied.

Rosalinda

30 de may. de 2016

I came into the dealership and got the car I wanted at the price I wanted. I love Stacey Stillwell and I absolutely love Jeremy Franklin Mitsubishi!!! I will definitely be back again, and again!!!

Amber Lynn Wellman

30 de may. de 2016

Worked with us on everything we asked for. Very nice and courteous. Didn't try to sell us something just to earn commission. Would definitely recommend to others.

Ray1478

30 de may. de 2016

I was in the market for a new car for the family and stopped by the dealership and check out the new Outlander. I was impressed with the car, but the dealership made the sale. After being approached by Deron we talked about the different cars and different features of the various trim models I found the one I liked and wanted to drive it. After the test drive I decided the car was right and after talking to the sales manager a price was agreed on. This was great, no hassle or hard push. Striaght talk, fair deal, and there was no hard push for after market items. They showed us what they had to offer, the value of the items and let us decide. Great experience!

tmelson

28 de may. de 2016

I used to hate the car buying experience. Jesse Hardin at Jeremy Franklin Mitsubishi has changed my mind. He was able to me a great deal on nice car.

Krochelle97

27 de may. de 2016

At Jeremy Franklin Mitsubishi they got me into a car Brandon Brown was a very friendly and informative sales person. He did everything he could to get be back on track and back on the road. I would recommend him and or this place to anyone and everyone who's looking for a vehicle!!!

Jechamracing

25 de may. de 2016

Straight to the point great service no bull here will highly recommended. Was talked to like an adult not just a dollar sign. In and out in no time. Thanks.

Sylk

23 de may. de 2016

Stacey Stillwell and Sheik Obaya where great in helping me get a good deal for my 2015 buy back trade. I got a better 2016 Lancer GT. Thanksn to those guys.

Ryan Powell

23 de may. de 2016

I recently purchased a used Jeep Grand Cherokee SRT from Jeremy Franklin Mitsubishi. They were fantastic helping me find the Jeep I wanted and they went above and beyond to make sure I got exactly what I was looking for. These guys are a model for customer service...you won't be disappointed. We done Jeremy Franklin crew!

Climisbackatoutlook.com

21 de may. de 2016

I am so happy with my car! It took less effort than I thought it would and Sheik was great to work with. Thanks to all of you for being so nice and encouraging. I'm definitely spreading the word!

Melinda

21 de may. de 2016

I had a great experience with all of the staff TJ was fantastic and he didn't give up he kept on until he got the job done yayand I will refer others

Smithkaren

18 de may. de 2016

Quality service and my salesperson was very attentive. Got me what I wanted couldn't ask for more. Glad I met Mr. Still well he's a great.

ambergifford1117

17 de may. de 2016

Kenneth anonye treated me with respect. He was very polite and informative about the car that i wished to purchase. He did the process in a timely fashion.

Will87

16 de may. de 2016

Went in to look at the 2016 Outlander and drove away with a 2015 Outlander sport. They really helped work with lenders to find us the best deal. They felt like they were apart of the family when making big decisions for our families new vehicle!

MrsT

16 de may. de 2016

I got exactly what I was looking for and felt like I'd known Sheik for years by the time I left. I didn't want to run out the door five minutes after getting there like I usually do when I go to other dealerships. Definitely making this my go to place for vehicles.

Unhappy84

15 de may. de 2016

I had the WORST EXPERIENCE while at Jeremy Franklin! As soon as you walk in they want you to sign a lot of paperwork without even looking at any vehicles! Next they will only sell you what they want to sell you instead of what the customer wants! I told the sales man that I wanted to talk everything over with my husband and his immediate response "So he is the decision maker in the relationship? Aren't you grown why do you need to talk to him?" I immediately respond with "most married couples talk out their financial decisions!" I was extremely offended after he then responded with "it's because you don't have the money is it?" YOU WILL NOT SELL ANY VEHICLES WITH ATTITUDES LIKE THIS!! After telling him I wanted my keys to my car back he made his manager came talk to me and as soon as I pointed out to him that the deal he had on paper was a COMPLETELY different price by $3,000 according to their online prices! The manager said "that's for our loyalty club members only its in the disclosure!" I asked him to point out this disclosure and he couldn't even find it himself! THIS IS CONSIDERED FALSE ADVERTISEMENT AND YOU CAN HAVE A LAW SUIT ON YOUR HANDS!! Point of the story - Jeremy Franklin Mitsubishi is full of xxxx sales men who are extremely disrespectful and I will not be surprised if they don't find themselves in a legal bind due to their lack of humanity and "disclosures"!!!

Bruce Neville

14 de may. de 2016

Professional, knowledgeable, and friendly, nothing more to ask for! I recommend buying here! Brandon was wonderful and very kind. I was treated with respect and honestly.

Mirage_2014

13 de may. de 2016

Took my car '14 Mirage in to have 3 recalls addressed and decided to have the oil changed while they had it. It has about 75K miles and we already planned on putting break pads on it the following weekend and tires in about 7 weeks when it hits 80K miles.Before we picked it up the called wanting us to have them put breaks on it while it was in the shop and also put tires on it. Their estimate for breaks was at least 3 times what a friend would do it for (parts plus a nice dinner) and my working on his computer so we opted not to do breaks. And when I put tires on it at 40K miles, the were $200 more than the local tire shop, so I also said no.And when I went to pay for the oil change, I had to wait for the tech to correct the ticket. It only had one quart of oil on the ticket and they couldn't ring me up. When they "fixed" it they put 5 quarts of oil on the ticket. However, my car only holds 3.8 quarts and when I questioned this they proceeded to argue that it held 5 quarts until I refused to pay the ticket. Then they looked it up, and had to have the tech fix the ticket again. So paying for my oil change took an extra 20 minutes making me late to work.So it was an anoying excercise, but the recalls and oil change were taken care of and life is good. Until they started calling my 2 days later asking why times asking why we declined to have them address the additional service needs they recommended. One followup call would have been OK, but 3 in one day was a bit pushy and excessive.And then a week later she started getting robo-dialer calls inquiring if we were interested in having them do the recommended service items from our visit. At one point while she was listening to one robo-dialer message, another call beeped in during the call and it was another robo-dialer message.When she called the dealership to ask to be removed from the robo-dialer list they argued that they don't ever use robo-dialers and then hung up on her when she insisted to be removed from the calling list.Any business that acts this desperate for work is some place to avoid. I really should have know after the only other time I had my car in their service department and they filled my washer fluid tank with antifreeze. Which wouldn't have been that bad, except the tech didn't want to admit his mistake and decided he could just use the windshield washer to pump all the fluid out on the windshield and refill it and no one would notice. However, all that antifreeze on the windshield rand down and contaminated the fresh air intake and made the inside of the car smell like antifreeze. They apologized and cleaned everything and washed the car, but it smelled strongly of antifreeze for over a week and i just happened that I was leaving for a 600 mile drive the afternoon this happened. Never should have gone back, but it was the closest dealership to get the recalls fixed. Next time I'll go the extra distance to Olathe Mitsibushi.

Niecie

13 de may. de 2016

I had a very pleasant buying experience at this dealership. Sheik was my salesman and he was patient enough to explain everything to me and take his time walking me through the process. Thanks again Sheik for helping me with my selection. I am definitely a satisfied customer!

Richie rich 64

12 de may. de 2016

I didnt know what the outcome was going to be,but thanks to the manager and salesman Kenneth it was successfully. Thank you! AND GOD BLESS YOU.

AuntJoyce

11 de may. de 2016

I have bought several times from Jeremy franklin and as always had a great experience. Deon makes sure I have a pleasant buying experience. I will continue to buy my vehicle from Jeremy franklin

Shellbell816

7 de may. de 2016

Sam was excellent in getting me in a car this weekend! This was a need, not a want. I appreciate him and thank him! He also put my daughter in a car in March ! Thanks Sam!

Carguy

7 de may. de 2016

It was a great experience for a dealership. Sale people was nice and didn't force things.mangers were friendly and very informative and straight forward

JenniferP

7 de may. de 2016

Happy with crossover I'm picking. Kenneth was very friendly and helpful in choosing what was best for me. Got me the best deal compared to other dealers.

Faye

6 de may. de 2016

The people here are very nice and I really like my salesman, Sheik. He was really patient with me and answered all of my questions.

gmcjosh

3 de may. de 2016

we had a good experience the salesman was very friendly but hard to understand at times and kind of pushy when it came to his review

kbabyloveu

3 de may. de 2016

Deron was amazing in the purchase of my vehicle he was very attentive and informable about my 2010 outlander I thank you guys so much for all the hospitality

Watkinschristina

30 de abr. de 2016

Came in to get car today walk in every one was very friendly and nice my grandma got a car here and now I'm getting my car today I'm so excited and happy this place is an amazing I recommend them to everyone

j3rmain3

30 de abr. de 2016

The sales team was amazing and all was willing to help me in my purchase. Today couldn't get better after my visit. Thanks to Jermery Franklin Mitsubishi

Truck buyer F150

29 de abr. de 2016

This dealer provided excellent customer reception. They had a fair price and were very easy to negotiate with. The salesman was very respectful of my time. Excellent car buying experience and I would do business with them again

P. Brewer

29 de abr. de 2016

Today I needed a new car and Sam Spikes was such a great help! He was very knowledgeable on the vehicle I wanted and help for my needs. Thanks Sam

silverado

28 de abr. de 2016

I had a great experience at Jeremy Franklin. I had a real tight budget and this truck had to meet my budget. Joseph and Deon worked really hard to reach my goals and they did. I am happy.

aww6954

28 de abr. de 2016

I had a very good experience at this dealership. the staff was very knowledgeable and respectful the sales associate opened and closed doors for me. Very friendly and not too pushy.

Selena

27 de abr. de 2016

Lovely people to work with! Smooth and hassle free experience! Extremely helpful and would recommend to anyone buying!! TJ was awesome and so friendly! Huge thank you to Jeremy Franklin Mitsubishi!!

Dena Marah

25 de abr. de 2016

Sheik was awesome in helping us get a great deal. The staff was friendly and very helpful. It was a great experience and the staff was very knowledgeable!

Butler.F

25 de abr. de 2016

I came in not knowing if I can get approved. Sam greeted me and helped me the whole way. I would definitely recommend this dealership when car shopping. Thanks Sam

Friend of the family

25 de abr. de 2016

This was my first experience buying a new car. The staff made the experience fun, easy to understand, and left me very happy. They took the time to understand my driving lifestyle, what I was looking for in a car, and walk me through what made a lot of sense for the future. It could have been overwhelming or hard, but they made it quick and easy. I would recommend going to buy a car there to any and everyone. Great work!

Suebe

23 de abr. de 2016

Jesse was wonderful to work with and help get my mother into the car she wanted. He took moms trade in with no hassle and gave us what we wanted. Very happy with the experience.

Mrsmcdonald

23 de abr. de 2016

My son told me I would get a car if I came here and talked to Sheik and I did. Real happy with my Sonata.

enelo1

23 de abr. de 2016

I saw an ad on TV,curiously I called. The next day a sales person called. I visited. My experience was excellent. The sales person was diligent to find the right deal for me.

First New Car

23 de abr. de 2016

I was helped immediately. I got a new car without delay. Everyone was friendly and greeted me with a smile. I will return in the future.

Javilugo

22 de abr. de 2016

So I come to this dealership just looking and Deron assisted me in finding the right car for me, he was very patient with as I was selecting my car thanks guys

Desiree

21 de abr. de 2016

He is an Excellent sales man and the best. I wil recommend anybody to Brandon Brown.they have great deals and they are nice people and they work with you.

little lamb

15 de abr. de 2016

Had a great experience working with Deon Willis. He answered my questions and made the buying experience enjoyable. I now have a 2015 Hyundai Sonata.

gms4462

15 de abr. de 2016

We had a pleasant experience with Jeremy Franklin Mitsubishi. After visiting many other dealerships, they worked my husband very well. We bought a 2016 Outlander and so far we love it!

Patrick Cowley

13 de abr. de 2016

The sales person was very knowledgeable and very helpful. And I feel he worked above and beyond to get us in our car especially being. We where upside down in our vechicle.I would truly recommend my sales .and do whatever I could to bring the dealership more business.

ystanberry

12 de abr. de 2016

It was such a pleasure working with Sheik. He was professional and did an excellent job in assisting me with a purchasing a new vehicle.

stevenS

11 de abr. de 2016

Deon did a great job with this. But talking on the phone things had changed when I came in but it was still in my price range. I think if you tell someone what you can do then say you can not you should fix this.

Joewalts

11 de abr. de 2016

Deron was very attentive with me, the bmw I bought is amazing and my favorite color as well. I will be back when my next car buy is due

Outlander

9 de abr. de 2016

Kenneth Anonye is a great salesman, very knowledgeable of sales and the product. A friendly, courteous and patient person. I Would recommend Kenneth to others

Hungry1

9 de abr. de 2016

Finding a car is not only hard, but can be overwelming.. woth my credit scores, and obstacles it was no easy task getting me approved! Stacey Stillwell is the man, a force to be requened with. . Thank you sir, I'll be back

bigapple

8 de abr. de 2016

My salesman , TJ Clark was a pleasure to work with yet again. As a repeat customer I am always satisfies with the service I receive here.

Louie

8 de abr. de 2016

IF you want great service ask for Deon Willis driving home today in pur 2016 outlandet.great buying experience.we have owed several Mitsubishi in the past

Ken a.

7 de abr. de 2016

Tj made my buying experience fantastic with the knowledge he has my outlander sport was perfect for me, these guys are great. Thanks guys your great.

Jfrazier86

6 de abr. de 2016

Brandon Brown was not pressuring and came across as patient from the initial contact through the end of the purchase experience. All the employees were great to be around and performed as real people, not putting on a "show".

John Rieves

6 de abr. de 2016

My salesman at jeremy franklin was DeRon Tatum, very pleasant to work with her listened to me and helped me with buying a used truck .I would definitely recommend buying a car or truck from him at jeremy franklin! !!The whole staff was great to work with.

Melgo123

5 de abr. de 2016

The Sales Man (Deron Tatum) made me feel very confident in myself and in him he was a great Sales man made great eye contact. I would recommend Jeremy Franklin Mitsubishi because they have great communication an good people representing them my experience was wonderful.

Dpw

5 de abr. de 2016

Good the payment I was looking for and the truck I wanted for the price I wanted. Would recommend to anyone looking to purchase a vehicle.

Caleb105

5 de abr. de 2016

Easy to work with. Good price. Fast service. Kenneth did a good job of getting to the point and not trying to hassle me. Thanks

Mohammed

5 de abr. de 2016

I was able to test drive my vehicle, trade in my old one and purchase a new one and be out the door within two hours. Really happy with how things turned out.

Tcarmack

2 de abr. de 2016

Great experience overall. Sam was awesome and very knowledgable on the car. We made the right choice I would recommend to friends and family!!!!Likely out next purchase will be with this dealer.

Josekcmo

2 de abr. de 2016

Very nice place to buy a vehicle I would recommend this to all my family and friends thisthe best dealer in the area of kansas city

Bmobe

31 de mar. de 2016

TJ Clark was very helpful, knowledgable and friendly from the beginning, always going out of his way to answer any of my questions. The financing portion with Hector and Josh was very smooth and quick. Jeremy should be very proud of all of his staff, very enjoyable experience all the way the process. Thank you!

Aliciaroberto

30 de mar. de 2016

"Another satisfied customer" great service from Deron Tatum. Finally got out of my upside down car and into something bigger. Definitely going to be referring friends to get my $100

Abrogate

26 de mar. de 2016

Kenneth Anonye was so pleasant to work with that buying a truck was an enjoyable experience this time. He was very patient and really wanted to help us find the right vehicle. I appreciated the friendly service that he provided. The finance portion also went very smooth with Josh, who was very knowledgeable, helpful and fast.

Timothy Fleshman

25 de mar. de 2016

I feel that my car salesman Kenneth Anonymous did an excellent job and takes pride in ensuring that I was pleased with my whole buying experience. I also want to express my complete satisfaction with Manager Chris Fry and his untiring dedication in customer satisfaction and ensuring that I received the financial services and lowest interest possible.

revterry

24 de mar. de 2016

Great experience, TJ Clark is a awesome salesperson, he sold us a car before, he is quite knowledgeable about cars. I would recommend friends and family members to him.

Deanthony816

24 de mar. de 2016

Great and friendly place to come and get a car from. Stacy was so sweet and goofy. I would recommend anyone coming here. All the staff are so kind and would do it again if I have to

Eliezer

22 de mar. de 2016

Deron was very good with me and very patient and my buying process of my ford fusion. I would recommend my friend and family to come buy from him deron awesome

Epinkins

22 de mar. de 2016

It was amazing deron made me feel like l was really special. He took time to listen to me .and l can really talk. Thanks

Badmad

21 de mar. de 2016

It was the best experience that you could ever want. Salesmans were great and very helpful. Thanks to everyone that made this a wonderful day for us.

ecseagull

21 de mar. de 2016

From the moment we walked in to the moment we drove away in our new car, the salesmen, finance staff and General Manager were awesome to work with! They listened, were considerate of our time, and got us the best deal possible! Special thanks to Kenneth, our salesman, for keeping in touch and making our satisfaction his priority!

mikaboo

20 de mar. de 2016

The total experience was ok, i wish i wasnt in a rush so i could have made a better selection for myself. The salesman was ok.

Gina ambler

18 de mar. de 2016

I had the best experience today buying with deron Tatum he was great with the service I received and I even got a tank of fuel these guys are great

Jessieh

18 de mar. de 2016

Had a good day just bough a car that i like very much never drove a suv before todaytesly like it might not never park it an a color i never had white before today never sit so high

MusicWhoSD

16 de mar. de 2016

Our experience was great! The sales team is incredibly helpful and friendly, they happily answered all of our questions! I would definitely do business with them again!

Shayboy014

11 de mar. de 2016

Brandon Brown was very respectful and has help us so much. We have got 2 new cars in a month. We will always come back

mell23

11 de mar. de 2016

This place is great I came in they got me approved and got me driving the same day. Everyone is respectful an polite,I look forward to doing more business in the near future. Thank you Jeremy franklin

lisa g

10 de mar. de 2016

Very best car buying experience - I recommend Jeremy Franklin to all my friends and family. TJ has been our sales rep and done an excellent job! He thoroughly explained the car features and checked in to make sure every detail was covered to our satisfaction. Making the buying process easy and covering all the little details are important - TJ, Hector and the entire JF team has been hands down the best to buy from!

Brad0913

8 de mar. de 2016

I had a great experience at Jeremy Franklin Mitsubishi. Sheek got me into the vehicle that I wanted . Could not be more happy. I will refer Sheek to my friends and family.Thank youMichael Hahn

Sziebell23

8 de mar. de 2016

From the first call all the way through the purchase process, Deron and Chris were absolutely fantastic. They understood my requests and didn't try to push me outside those requests. Not like very many other dealerships around like this one or at least these two gentleman. Would def come back again.

Marc1986

7 de mar. de 2016

Wonderful experience!!! I was totally blown away with the customer service and politeness of the salespeople. Stacey called me and when I went in I spoke with Rob! They were all great!

Jessica Brashears

7 de mar. de 2016

I would recommend anyone to visit Jeremy Franklin for their car needs. The sales staff is nice and will go out of their way to get you the best deal possible, especially Stacey Stillwell. Thank you everyone for an experience!

TammyB1979#

4 de mar. de 2016

Kenneth Anonye had gave me great customer service all questions and concerns were answered and he was funny and I highly recommend if you want a car askfor kenneth Anonye he's the best

Donald Poyner

2 de mar. de 2016

The dealer and staff were all top notch and Prof. People to work with... I am looking forward to working with them for a long time to come...

sharaine luvv

1 de mar. de 2016

Deron was amazing withe purchase of my vehicle. i like how he explained the saftey package im getting the 2015 mirage i thank all of you guys.

Tank Tank2014

1 de mar. de 2016

This is a excellent dealership. Tj was very knowledgeable and professional with great customer service. Tj went over and beyond to make me feel comfortable. He has a very pleasant personality. Kudos for tj and his outstanding customer service skills.

dave

29 de feb. de 2016

I went into the dealership not really sure about what i wanted to do. I spoke with a sales person (T.J). He made me an offer i couldnt refuse im pleased..

Maryhines2016

29 de feb. de 2016

Just GREAT service all around. Good people, they showed that they wanted to help me and would try to do what ever they could to get me in a new car.

lindasy2800

29 de feb. de 2016

Great got a new car Kenneth anonye was very helpful in getting me the car I needed for my family. And helped me to get the monthly price I can afford

country boy

29 de feb. de 2016

I was treated with respect and the service team did my recall service service in a very professional way. I was in and out in about 45 minuets.

Starletvv

25 de feb. de 2016

Deron was very helpful with the purchasing of my new charger. He took me on a tour of the dealership after I test drove my car I was very pleased with the service I received.

Darius

24 de feb. de 2016

Was greeted as soon as I pulled in by Stacey. He was professional, funny, and extremely knowledgeable on the vehicle I asked about. The dealership it self was fast and everyone I worked with was professional and friendly.

dalton420

23 de feb. de 2016

Kenneth anonye is a very good sale person he did what he said he was going to do he got me in a car that I wanted and got me the payment I wanted thanks you

jolly1

22 de feb. de 2016

My experience at Jeremy Franklin was very good and the sale person (Jesse Hardin) was also .excellent. He was personable, very helpful and I would recommend this dealership to all my friends.

whiskers72

22 de feb. de 2016

Kenneth Anonye is the best sales person. He wouldn't let me give up. He said have faith 10 min later he back with the keys.

Mplaut5934

22 de feb. de 2016

My sales representative was Stacey Stillman. I cannot say enough good things about this experience. He presented himself with professionalism and an open demeanor. He shows interest and concern for my personal situation and worked tirelessly to make it happen.

timmy432

20 de feb. de 2016

Best sales person ever! He was straight foward with us from the beginning. Very honest guy! If you go there ask for him. He wont do you wrong..

dirty29

20 de feb. de 2016

Me and my fiance came in today with my mama and pop's looking for a car for our family. Soon as we talked to Jessey I got very good vibe from him he's a good people person. He has help us out a lot today we feel real good about the purchase.

egreene17

20 de feb. de 2016

TJ Clark is the best sales person ive met. I was looking for a good car and a good deal and i found one here. I reccemend if you want an honest deal. Go to jeremy franklin and ask for TJ Clark.

illwill711

19 de feb. de 2016

I have bought 3 cars from Jeremy Franklin. Today I bought a forth. Deon and Jesse helped me at every turn. When I thought I had run into a problem that might not get me into the car. They helped work it out to where I was satisfied. Thanks guys and Jeremy Franklin.

Waterman

19 de feb. de 2016

I have bought several cars from Deon. Looking for the right truck was difficult. However Deon kept following up with me,until the right truck because available. Very happy

Chauncey Tatum

19 de feb. de 2016

Excellent job in getting me a car and very happy to send friends to him whom I work with.great guy in helping me buy a car.

yaque5511

19 de feb. de 2016

Id like to first say that the costumer service at Jeremy Franklin is top knotch. Ive never gotten a rude comment or gesture from any on staff. Sheik Obaya is the definition of cool. I was freaking out about the process and not once did he doubt that I would leave in the car I wanted. Thats exactly what happened and i couldnt be happier. Thanks again.

Neshia

18 de feb. de 2016

Sheik was a terrific and incredible salesman. He was real down tl earth and very friendly. He was awesome, he got me the car I wanted at a price I can afford!! I am so thankful!!!

mstiffdavis

18 de feb. de 2016

I was not forsure if I would qualify for a car and I expressed that to Mr. Spikes when I came in. My first car was just ruled a total loss, so I knew I needed a car. Mr. Spike ensured me that it was possible, and in turned assisted me in picking the right car. He was very professional and answered all the questions I had accurately. My children also expressed how very pleased they were with his service.

dodged14

18 de feb. de 2016

From the very beginning the care we received from TJ and Jeremy Franklin Mitsubishi was first class! The whole experience was painless and to say we were satisfied would be a grave understatement! I would recommend anyone looking to purchase car to make Jermey Franklin Mitsubishi your first stop!!

brett mocco

17 de feb. de 2016

Sheik was absolutely great. Props to Joshua and all the staff. This was a very pleasant experience. I would definitely refer others to this dealership. Good job guys.

hayhay5

17 de feb. de 2016

I had a really good experience Sam was very helpful in making sure that I received a car that is great for my life style

Mirage

17 de feb. de 2016

Deon really helped me buy my new car.I did a lot of research on the 2015 mirage and it seems to live up to expectations. I hope to have many years of enjoyment from it.

Doinks

15 de feb. de 2016

Throughly enjoy this dealership have purchased here before and will recommend to others. Nice vehicles fur reasonable prices. Will always check here when in market for certified used

Sihamk

15 de feb. de 2016

Kenneth was very helpful in this vehicle transaction and he was very enthusiastic which I appreciate greatly in a sales representative. Also he have us the best deal possible!! Thank you Kenneth

tcooper

13 de feb. de 2016

If your looking for a new car. Ask for Shiek on the sales floor. A great person and a pretty good carsalesmen. Very knowledgeable and friendly. Liked the way he took the time to not only sale me my car, but take me around the dealership introducing me to everyone.1st new car I ever purchased and took alot if the fear off the whole process.

Rstohs57

12 de feb. de 2016

Miguel was very friendly and knowledgeable about the Outlander Sport and very enthuastic about my interest in it. He was very personable and seemed interested in more than JUST making a sale. A pleasure to not feel pressured.

leeleis

12 de feb. de 2016

We're so glad we found this dealership. Not only are all of the cars newer but they're extremely reasonable. Even that wasn't the best part though... It was our salesman Stacey. He was friendly, knowledgeable of the vehicles and very patient. I feel like we made a friend today and in the process bought an amazing car! I'll be recommending this establishment to anyone that will listen!

LaurenS

12 de feb. de 2016

Had an unforgettable happy experience with my car purchase here at Jeremy Franklin Motors. The Staff was great, helpful and patience. I would recommend anyone to come here for a car purchase.

Blanca Bonilla

11 de feb. de 2016

It was great working with Kenneth Anonye! I'm so glad we got to work with him throughout this huge commitment. I was very at ease throughout this because of his friendly and patient ways. Thank you!

randall007

11 de feb. de 2016

Amazing salesperson amazing facility great prices and very helpful people. Found a brand new vehicle for a price I could easily afford. Never thought I could b a brand new car owner.

Kmcontello

10 de feb. de 2016

Jease was great he helped me every step way and he got me into a decent car for great price i highly recommended this place

diwinkc

9 de feb. de 2016

Sheik was a GREAT sales person and I am a VERY SATISFIED Customer!!! Thank You Sheik for making my new car experience one I won't forget!R. Brown

stacys81

8 de feb. de 2016

I came in today not really expecting to purchase a car, but Deon was so awesome and offered me a deal I couldn't refuse! He was so patient and very informational about the car I was interested in. I would recommend this dealership to anyone!

Mroach4

6 de feb. de 2016

Came into the dealership today just to look at a few cars, doubting to bring anything home. I was set up with TJ, and long story short, I left a satisfied customer with my brand new 2016 Lancer! The service was great and I was well taken care of. I was a first time buyer and was able to get a great deal on this purchase. I would recommend this place to everyone! And TJ made the whole experience stress free.

Chardin16

6 de feb. de 2016

With a credit score of little above 600 and being upside down in a car I wasn't sure if I was going to be able to get a car. The sales man Jesse Hardin and his Jeremy Franklin Team were able to get me into a 2015 Mitsubishi with 10 year warranty that I am the very first owner of a car with 13 miles!!! So happy and ecstatic right now!!! Thank you so much!!!

HotRod16

5 de feb. de 2016

My overall experience was shocking and unbelievable. These guys put me in the car I wanted and I still can't believe it, just simply amazing and I highly recommend anyone who looking to purchase or finace a vehicle throught this company. Special thanks to Deron Tatum for his talent and will power to continue having people drive off the lot with a smile on their face and gas in their car. Special thanks to the rest of the staff for what they did to get me the car l wanted, thank you so much guys. Goodluck in the future

Team Scott

5 de feb. de 2016

The experience was so great! Mr. Hardin was quick and knowledgeable. Very informative and pleasant! Couldn't have ask for a better salesman. He took really good care of us! I'm going to tell everyone about him and his impeccable service! Thank you Jeremy Franklin!

Pat

4 de feb. de 2016

Sheik was the best! Very professional, informative and courteous. I would and have recommended him to others who are in the market for a car.

Sidebyte

4 de feb. de 2016

By far the friendliest and most professional car sales and finance people I have ever dealt with!! Will definitely send family and friends to them..

tracyjean7311

3 de feb. de 2016

I wish to thank Deon and Jeremy Franklin Mitsubishi for a very satisfying car buying experience. I was fully informed with every step we took, and for that I am grateful. And I just love my new Mazda.Thank you Deon

jesse

1 de feb. de 2016

My first time at Mitsubishi was amazing I had a good first time here. The sell rep was amazing an I will come back an tell my friend bout it to

laressa84

1 de feb. de 2016

My husband and i came in today to purchase a new vehicle. We didn't know what we would be able to afford and Jesse gave us our options. We were told what our payments would be and it was a little higher than what we were expecting. when we went to finish the paperwork with joseph the bank had changed what our payments would be and it was almost 100 LESS than the previous amount. I have never been so happy with any customer service i have recieved everyone was helpful, friendly and professional. I would recommend Jeremy Franklin to anyone. Thank you Jesse and everyone on your team.

Hardy,Laurice123

1 de feb. de 2016

When my husband came home last night he was happy and excited about the new car he was abut to purchase with one mile on it. He and I was excited about the great deals that they offer us. Also the staff has great customer.service too.

juandm8

30 de ene. de 2016

Sam was a friendly salesman, and he really encouraged to purchase my new car. He also helped me out with making my payments easier for me.

Carla

30 de ene. de 2016

I thought Sam was extremely informative and professional. He made buying a car easy and took time to make sure I was getting everything I wanted in a vehicle. I would recommend him and this car dealership to everyone.. Thank you for a wonderful experience.

Jeff

30 de ene. de 2016

Marvelous experience. I would recommend Jeremy Franklin Mitsubishi to others interested in purchasing a vehicle. Jesse and his group are very courteous, friendly, knowledgeable and professional.

wilma white

30 de ene. de 2016

Every person at this dealership was very friendly. Coffee and popcorn was fresh. Music station they had on was 93.3 and was nice and relaxing.Made buying a car very comfortable.

daniels92

30 de ene. de 2016

Easy to work with and was very professional. I enjoyed talking to Deon who was very welcoming. Showed us the vehicle we wanted and worked with us.

Leonard563

30 de ene. de 2016

I came home after walking away from Jeremy's Frankie with car sales man Jesse Hardin. I purchased a Mitsubishi prior to coming home I asked my wife and step daughter to come outside and look at my new ride I was so excited and happy with the purchase I made and the car I picked out.

Alicethebrave

29 de ene. de 2016

I went here with my boyfriend and he got and he got a new car today. The salesman Jesse was really nice and very attentive.

EuniceB

29 de ene. de 2016

Came into the dealership and was assisted by Kenneth, he made the experience relaxing. Though I got there late he stayed untill I got done and drove away in my brand new car!

Kemeika s

29 de ene. de 2016

Sheik Obaya is a wonder helpful person he got me out a bucket into a super nice car. Every one around the building is very kindly and respectful they are also helpful I would recommend anyone to come to this place for service.

Kisses

28 de ene. de 2016

Deon was able to assist me in getting a new vehicle. I have bought several cars from him I am happy with my purchase. Again I am another satisfied customer.

Marinatkhan

25 de ene. de 2016

Jesse is the best dealer ever! He was fun and charismatic. He made buying a new car a lot of fun and had great conversation skills! Choose him for your dealer!

Diamondwhite22

25 de ene. de 2016

Kenneth was very nice and very understanding he helped me find the perfect car for a reasonable price . I reccomend anybody to this dealership and to speak with Kenneth.

keasha

25 de ene. de 2016

I am thankful for the welcoming feel that was giving to me I was wowed. He built a relationship with my kids is why made me so comfortable and trusting he made me feel like I have know him forever. Thanks for not hiring anyone people are who make your experience perfect.

dlmaple

25 de ene. de 2016

I have bought 5 vehicles from jeremy franklin over the past 3 years.and each time they have gotten me a deal. I am again a satified customer.

1Mom2Kids

25 de ene. de 2016

This dealership was great!! Everyone I came in contact with was very friendly!! Sam greeted me with a smile, hand shake and introduced himself. He answered my questions until I understood. He worked hard to meet my needs and wants!! He wasn't pushy at all!! I would recommend this place for a new car anytime!!

NaomiBell

25 de ene. de 2016

Jesse offered me a great deal, made me feel welcome. Quality customer service, he worked with my situation and explained everything very thoroughly. He has an excellent personality and worked with me 100%. I would definitely be a return customer.

Jesus Flores

25 de ene. de 2016

I've bought several cars from TJ each time I've been treated like family. No bs just some real conversation. I would recommend TJ to all my friends and family look for a great car buying experience. I'll be back next time I need another car.

Angela$6

25 de ene. de 2016

My salesman Sheik Obaya was very honest and hard working to help me and my family to purchase a reliable vehicle the rest drive was great and I truly appreciate his loyalty and dedication to his work I wish to thank him very much!!!!

Victoria1986

25 de ene. de 2016

The service was very helpful, the agent was very informative and knowledgeable about the vehicle. Overall I had n excellent experience at Jeremy Franklin, I would definitely recommend the company to friends and family. Thank you for the superior service.

Netscape

23 de ene. de 2016

I had an excellent experience at Jeremy Franklin of Kansas City. The sales people are great and are knowledgeable about what they are selling. It is a great place to come to. I just drove home with my car of choice. I highly recommend Jeremy Franklin of Kansas City. Thanks to Deon Willis the salesman who attended to me!

Harold bell

23 de ene. de 2016

I had bad credit and Jeremy helped me out and now ingot a new care Jesse helped out alot I highly recommend this dealership..thank you

Jonesjoseph12

23 de ene. de 2016

Is was warm the people was nice sam the guy that help us out was great help. Getting my family a car and love the car he was able to get us. Great place.

Ms. Reese

23 de ene. de 2016

The salesman that helped was awesome. I couldn't ask for better service. He was such a great help and helped me get the deal I wanted. I got the car I wanted which made the experience much more pleasant! Thanks for my new car :)

Patty D

23 de ene. de 2016

Brandon Brown was my sales rep he was awesome! The dealership was great they worked with me even though my credit wasn't the greatest! Would recommend them to anyone.

Jaked

23 de ene. de 2016

Came in to help with finance paperwork on my car. Deon and Josh did a great job and made the process quick and painless. Thanks guys!

Larry Payne

23 de ene. de 2016

Brandon Brown was super rep to deal with. He worked very hard to get my in the car of my dreams. It wasn't easy for him eather i have not so great credit. Thay even detailed the car in 2 degree weather. Thay took my not so great trade in and gave me what i would have sold it for outright. If your looking for a car or truck i highly suggest Jeremy Franklin ans thell them Larry Payne sent you.

Steill22

23 de ene. de 2016

I spent all day with Mr.Sam and he helped me get a great deal and made my day. I got a 2013 car & Im loving it!! Couldn't ask for better service!

tender737

22 de ene. de 2016

I am not with any hopes of being able to get a car. But with the sales man pushing it. I was able to finally get on. I've never had a sales man push to get me into a car before. I would really come back again.

Levikc

18 de ene. de 2016

I bought my first luxury car (mercedes bemz) from this dealership. It's been a great car and now I'm back for another one. This time I bought a bmw 750 li. The experience here at Jeremy Franklin is always great! They really work hard to get the deal your looking for. I would recommend this dealership to my friends and family!

Jrush0818

18 de ene. de 2016

Great service nice cars people were great awesome experience would use them again and refer friends family and any one else needing a car awsome

Ceasar

18 de ene. de 2016

I love this dealership I have bought several vehicles from jeremy Franklin deon really did an excellent job I am again another satisfied customer thank

busdriver

18 de ene. de 2016

Thank you Jeremy Franklin for hiring great salesman like Sheik Obaya. He was my inspiration in purchasing my New vehicle. He is a great salesmen!!!

Ann

16 de ene. de 2016

I have given the dealership an excellent rating because we were treated with courtesy by Kenneth Anonye, the manager and loan officer, Joshua Espanosa. We appreciate it that we will be getting a check for $150 to buy a second set of keys which were not available and our license plate and the owners manual will be mailed to us as well. That is great service. Ann

Englaia C

16 de ene. de 2016

Mr, Jessie Hardin and his team were phenomenal!!! He really knows his product, he answered every question I had for him and backed it up with the Mitsubishi facts, I usually need a night to sleep on a major purchase such as this, but Mr. Jessie Hardin and his sales team made me feel like they had my best interest at heart. There was no need for me to sleep on it! The sales team was very supportive in getting me what I wanted as well as the value that I needed. I just can't thank them enough!Sincerely,Englaia L. Carter

JOlmedo

16 de ene. de 2016

Our experience here was amazing. Everyone was very helpful and friendly. They answered all of out questions, showed us around and very knowledgeable. Agents were easy to talk to and very helpful. Thank you.

Michele and Rick Adkison

16 de ene. de 2016

I would highly recommend Jeremy Franklin dealership. They have helped both of my daughters find a car that made them happy. We will definitely be back for more.

Skyler Adkison

16 de ene. de 2016

I had a excellent experience at Jeremy Franklin. They will do everything they can for you to walk out of here happy. They have blessed me and my sister a very good car.

R. Jackson

16 de ene. de 2016

Awesome customer service great Salesmen TJ Clark thank you so much for being very helpful and patient this man really knows his job if you ever go into Jermy Franklin Mitsubishi please ask for TJ Clark . I highly recommend this dealership. Thank you again I love my suv.

Renetta40

15 de ene. de 2016

Awesome dealership great salesman !TJ Clark thank you so much for being so helpful and knowledgeable . I highly recommend this dealership to all my family and friends. Thanks again I love my new suv.

B1234

15 de ene. de 2016

I came in to the dealership and the sales person took really, really good care of me. Great customer service, friendly. Overall a lovely experience.

Twish82

15 de ene. de 2016

Sam was awesome! He really listened to what I needed and went the extra mile to make me happy. I would recommend him to all my friends. I drove away in my new car with a smile on my face!

veto

13 de ene. de 2016

I love my experience here at Jermey Franklin Mitsubishi Deon has been great with helping me purchase my car. I will recommend this dealership to all my friends and family. Jeremy Franklin is the best at what they do

Jim Big

13 de ene. de 2016

the salesman was very helpful take care of all my needs im very happy.I would refer my family and friends great job TJ. and staff.

Roshale42

13 de ene. de 2016

My car buying experience was never this great, the sales person was phenomenal. He went above and beyond my expectations. This company will always have my business as well as my families. If you want attention to detail, prompt services, humbleness and honesty this is the place to go! Great job! Great team! Fantastic experience!

Barb Dawkins

13 de ene. de 2016

Sheik was great to work with. He was patient and understading. I would recommend this dealership to others. And we look forward to working with Sheik in our next purchase.

Nell816

12 de ene. de 2016

I have bought several vehicles from this dealership. Deon told me that I would be able to trade my car in hassle free and that is exactly what he did.

Alanda Conn

12 de ene. de 2016

I had an amazing experience at Jeremy Franklin Mitsubishi in Kansas City MO. I was first greeted in the car lot by the Sales Rep who would end up getting me a great deal for an Outlander Sport. Sales Rep was Kenneth and he worked very hard with the finance manager etc in getting me a low payment that worked within my budget. I was very satisfied with the service and experience. I would definitely recommend this dealership to anyone.

Pigman

11 de ene. de 2016

The staff is helpful, and went above to get me in a car in my budget. Not what I wanted but helped find what I could afford

somolu

11 de ene. de 2016

t.j. clark realy takes care of my car needs. he makes me very comfortable and was very helpful and friendly. thank you t.j.

Dave

11 de ene. de 2016

I came in not quite sure what I wanted but Kenneth took the time to listen to my needs and offered me lots of options to choose from! I am grateful for his expertise & Patience.

Ash6fd

10 de ene. de 2016

Jesse is extremely helpful! He always makes you feel comfortable while being very transparent! I nevertheless felt that he was being untrustworthy. I would highly recommend him!

notra

9 de ene. de 2016

I really enjoyed my car salesman DeonT'e .He was very helpful and I got a brand new car to drive home. Thanks very much

Family16

7 de ene. de 2016

I had a great first time experience purchasing a new 2016 Mitsubishi Outlander I had great service from floor manager TJ and dealer owner Hector. Their vehicles were not over priced and the were suitable for me and my family me and my family want to say thank you for your service.

missty123

5 de ene. de 2016

TJ was amazing! Great knowledge of the vehicles, friendly and overall an amazing experience! I would definitely go back again to buy another vehicle and refer others!! Thanks to TJ, Chris, and all of you guys!!

KFlower

2 de ene. de 2016

My fiance stopped in the Dealership to look at a new vehicle for me to drive. Salesman, Brandon Brown spoke with him, assisted in answering all the questions we had. Brandon has a great personality and was patient in getting in the paperwork started until I arrived, putting our schedule ahead of his own stayed to help to get our sale completed in a timely manner. Thank you Brandon Brown!

MindOvaMatter

2 de ene. de 2016

Didn't believe I could actually finance a vehicle this is my first time and I am very satisfied with my new car thanks to all who helped me. God bless

schnetque slade

2 de ene. de 2016

I really enjoy the experience and the professionalism at jeremy Franklin's.I will come back and recommend others to come get a vehicle fron them. Thank you for all the hard work.

"Mr.Mac"

2 de ene. de 2016

We've been very blessed to have met and worked with Mr Sam Spikes. Mr Spikes Is most knowledgeable , courteous , informative and helpful. He's an asset to the JeremyFranklin business!

IvetteG

2 de ene. de 2016

Salesperson was great! He was very knowledgeable and helpful, definitely recommending!! He knows what he is selling. Had the answers to the questions I was asking!

teresa

31 de dic. de 2015

sam spikes was the salesman i dealt with he was very friendly and a good listener keep the good work up sam would recommend you any-time

Luckybigb

31 de dic. de 2015

I went to Jeremy Franklin because I had been to a few other dealers and didn't have good results. I didn't even know if I was going to purchase a new or used car today. They were open, honest, polite and didn't treat me like a "dumb" woman. The salesman, Sheik Obaya was wonderful! He was not pushy, he was funny, friendly and personable. It was the best car sales experience I have had! And I have been looking for two months. I was able to work with Jeremy Franklin on my trade-in and was satisfied with the deal I made on my new Mitsubishi.

WontHeDoIt

31 de dic. de 2015

Deron Tatum was a very good listener & attentive to my needs & wants. He found the perfect car & made the process easy going & fast. He turned a "just looking" process into a sale. Overall he was awesome

Safer2016

31 de dic. de 2015

Great experience! TJ Clark was my first contact with the dealership and was very professional and friendly! They helped get me into the exact car I wanted!

Elizabeth Williams

30 de dic. de 2015

I went into Jeremy Franklin the other day wanting to purchase a car. I was very nervous about shopping for a car because I didn't want to make a mistake and upsold to something I didnt want. Sam greated me right when I walked in and took the time to get to know my likes and dislikes in cars and what I did for a living. I work in sales and it was great to feel like my interests were put first instead of hearing bs an sales speachs (which you expect walking into a dealership). I ended up buying a Brand New Outlander Sport, and I am in love. Thank you Sam for everything, and thank you, to the whole team. Joseph, and Josh did the financial part and I thank you so much for everything. I would recommend this dealership to anyone.

India Clark Stewart

29 de dic. de 2015

I was well taken care of. My father referred me. TJ made sure i understood everything. I didn't feel overwhelmed. Even the other reps that walked by were very courteous. Job well done. Thank you

LindaP123

29 de dic. de 2015

Jesse was amazing to work with. He made the process fast and painless. Truly appreciate it his time and effort. I will return to him for my next car.

lauraallen

29 de dic. de 2015

I have bought several vehicles from Deon over the years and he has always been wonderful and helpful. When ever I need another car he will be the first person I will call

Jacobsen Laumoli

28 de dic. de 2015

Definition of a Good quality dealership. Awesome customer service!! Bought a 2013 charger!.Had a great time there and INLOVE with my car Jacobsen Laumoli

Adyj

28 de dic. de 2015

Positive environment. Jesse went above and beyond our expectations. Very helpful, courteous and went out of his way to get us in the vehicle we wanted.

JFDB

24 de dic. de 2015

Car buying has FINALLY been revolutionized, well, at one dealership Like NONE other that is. My experience with this "family" I've just recently purchased a vehicle from has me feeling as though I've made a discovery of the "MODEL" in which all dealerships both big, and small should almost be required to emulate and an apprenticeship of "X" amount of time made mandatory for all getting into or existing in the industry. This is a free country so regardless of the positive effect this would have in changing the entire culture and put to bed decades worth of negative info and all around perception of the car business both new and pre-owned divisions, This will never be made mandatory. Good news is I've uncovered the "holy grail" of car dealerships and am now sharing for all to finally enjoy the car buying experience. Jeremy Franklin Mitsubishi is impossible to articulate in words what not only makes this the most professional, courteous, honest, knowledgeable and comfortable place to buy EXACTLY the car u want, but the intangibles u HAVE TO SEE TO BELIEVE are absolutely indescribable and put them in a class never thought attainable for an industry whose suffered negative publicity going back decades. I could literally write for hrs attempting to describe what sets them apart and the incredible gap that exists between them and whoever is #2 but u really just need to b here to experience the atmosphere that is ABSOLUTELY one of a kind and feels as though ur buying a car from ur best friend with sincerity and care as u relax with you're new "friends and family". Sincerely, James "Dawayne " Barnett

ljordan1234

23 de dic. de 2015

This was an excellent experience and detailed process. The employees and everyone throughout the dealership was professional and patient . The process was smoothed and allowed my husband and I to go through and decide if this was really what we wanted . I would recommend Mitsubishi to any one. Thanks

nanashome

22 de dic. de 2015

Never would I of thought that a little flyer in the mail would bring me such an amazing Christmas surprise! Through a raffle drawing I was able to be apart of a give away that has made this season of my life so much greater! Great people who are so caring and welcoming! Don't let those flyers get lost in the mail because they are REAL! Such a great experience!

johngreene

22 de dic. de 2015

helped me get a truck when i not know how ,this was no pressure sale very relaxed atmisphare great service and support .have great christmas and new year

ross12

22 de dic. de 2015

Tj Clark..did an excellent job he didnt waste my time wit co signers.i cant wait tel my last payment i stil kept a friend.

marquita Johnson

22 de dic. de 2015

Brandon Brown did an excellent job helping with the purchase of my car and he didn't waste my whole day I WOULD SAY HE IS THE BOMB.COM!!!!!!!!

Loggie

22 de dic. de 2015

It was a pleasure coming to dis dealership. Sheik the sale person was outstanding and l will tell all my friends and family to come an see him to buy a new car.

angie b

21 de dic. de 2015

I went to this dealership on a referral and dealt with TJ Clark who took great care of my husband and myself and were given an exceptional buying experience with the assistance of Alan Howard who was a former employee of the company...Thank ALL the people at Jeremy Franklin Mitsubishi for your help...

homsosa

18 de dic. de 2015

I'M VERY HAPPY WITH MY NEW CAR EXCELLENT SERVICE IN THIS DEALER I WILL RECOMMEND ANY FRIEND AND FAMILY MEMBERS I LOVE IT THANK YOU GOD THIS IS THE BEST-SELLING EVER

Charlie U

16 de dic. de 2015

Brandon and Chris was very helpful with answering questions in regards to the vehicle and finance. As long as they're here, I will come back and buy again. Will also recommend others.

Keith305

14 de dic. de 2015

Been to a lot of dealership and just didn't feel comfortable with the deal .. Here it just went well. Didn't feel pressured into making my decision

Peaceful

11 de dic. de 2015

Jeremy Franklin Mitzubishi On December 10, 2015, we received a mailer showing we had won a prize. I was skeptical, so called the dealership and described what showed on our flyer. The gentleman congratulated me and stated we had indeed won one of four prize amounts, which he listed: $500, $2,500, $5,000, or $7,500. I asked for clarification regarding the minimum prize (the three-in-a-row winning pattern on our flyer was for $7,500), and he stated it would not necessarily be $7,500, but at least $500. He then set an appointment for us to meet with his manager, Chris, this morning. The dealership called this morning to confirm the appointment.When we arrived, we were told we'd only won $5, and were shown a prize board linking the code on our flyer to a $5 amount. They then pointed out small print on the color flyer (which blended into the picture until pointed out) stating the lowest prize amount as "up to" $500, rather than the minimum $500 we had been assured we'd won when I called them.I voiced my displeasure and several customers stated they'd had the same experience. At that point, we were asked to leave the dealership, which we did. I'm aware dealerships often have similar promotions to bring in potential customers. However, typically, the lowest prize amount is made very clear on the flyer. The combination of the difficulty in discerning the print on the flyer ("up to" appears only once, in small yellow and red print on a picture of a package with a red ribbon) and most importantly the blatant falsehood provided when I called the dealership to gather more information about the promotion and the particular prize we had won, seemed worthy of bringing to your attention. At no point did they apologize for the misinformation. On the contrary, we were told "$5 is a lot of money if you don't have any". I would have been glad to receive a $5 prize had we not been deceptively led to believe we were the lucky winners of substantially more money.

Marian

10 de dic. de 2015

My experience was awesome because, Stacy was very helpful. We got everything we needed & were pointed in the right direction. We love it here & are greeted every time with a smile.

Droma10

10 de dic. de 2015

. I really had a great experience working with dd on at Jeremy Franklin Mitsubishi of Kansas City and I will continue to do business with him the future

JFG72

9 de dic. de 2015

I love this place. The guys up there make you fill welcome and wanted. T.J Clark is the best, he can help you with anything!

KDP1168

5 de dic. de 2015

I went to the dealer today not expecting to purchase a car at all let alone a brand new vehicle. I was referred to Shiek who not only worked with me for my purchase but got me into a brand new car with less than 5 miles on it and was able to meet all my requirements for my car. I never felt hassled or forced into purchasing something that I did not want. I would recommend Shiek as your next car sales associate because he not only has the dedication and experience to sell you a car he has the drive to make sure he can get you into the car you want with the requirements you want and makes you leave knowing you made the right choice to visit this dealer.

jdominick97

5 de dic. de 2015

Sam Spikes perforemed with care, and intent to sale. I could tell he cares about the customer satisfaction. I was very comfortable working with him.

TEXAS1985

5 de dic. de 2015

Sales staff was very helpful, prepared and most of all friendly. They did not pressure me into something that I couldn't afford or didn't like and really cared for me

Onwater2

4 de dic. de 2015

Sheik did an awesome job getting the best car for me and my family. I would recommend all my friends and family to work with him.

dustin21

2 de dic. de 2015

I was in a stressful situation and needed a car asap and Sheik Obaya was the first to contact and followed through. I got the car I wanted and the whole staff was friendly honest and set me at ease. Thank you

Thejpx

2 de dic. de 2015

Went there with a goal in mind and they made it happen. The staff is friendly, and the lot has tons of options to choose from..not just Mitsubishi. I would definitely come back.

Saul Lopez

2 de dic. de 2015

I came in today and wanted the practical. Mr. Spikes was excellent in delivering and clarifying the entire process. I thank him and you all for the hospitality.

Ebw13490

2 de dic. de 2015

Very patient and knowledgable. They helped me get the car I wanted at the price I needed. Jesse helped me through every step of the process. I have bought cars from other dealerships in the past and have never received the type of customer service as I did here. Lifetime customer.

Dami69

2 de dic. de 2015

Great service and outstanding communication. Enjoyable time with representatives.Hope to do business in the future. Will recommend to all who want a new car

Tony Judy

2 de dic. de 2015

Sam Spikes was very detailed in information and excellent in helping us with our new Ford F-150. We would recommend him to anybody looking for a car.

Jennc629

2 de dic. de 2015

Easy peasy transaction. Jesse Hardin is the man. Great guy with keeping our family in mind. Also Joe the finance manger was easy to work with without the high pressure.

dorisbell55

2 de dic. de 2015

To Jemey Franklin Mitsubishi, I would like to let you know how professional Sheik Obaya was in helpig me to purchase my caravan. he was great, ansewedd all qestions and was a pleasure to d business with. Doris Bell

Kawkid

1 de dic. de 2015

I met with TJ he was very helpful, always singing, joking, and basically tried to keep you in a positive mood. I will be back again.

Biggy83

1 de dic. de 2015

Great dealership! Friendly sales department. Walked through and met everyone in the dealership. Salesman was knowledgeable about the vehicles. And it wasnt a car they sell new. Will do business with them again.

Net

1 de dic. de 2015

It was great thy where understanding and a great help.thy where very very nice.and kind thanks for evrything you guys did to help me gt a car.

Satisfied Customer

1 de dic. de 2015

This is the first car I have purchased at Jeremy Franklin and would highly recommend. The sales staff were friendly/professional and did not pressure me. The finance staff made me completely aware of the various programs they offer, but did not pressure me into purchasing anything that I was not interested in. We made a fair deal that we were both comfortable with and did it in record time. Sam Spikes assisted me and his relaxed demeanor made the car buying experience an enjoyable one!

Bombshell100

30 de nov. de 2015

My car buying experience was excellent. It didn't take all day. They knew what they were doing. I did my application on the internet, when I got to the dealership everything was done. I signed my paper work and was done. TJ is the best car salesman. I would buy a car from him again.

Cdward

30 de nov. de 2015

Best dealership I have ever worked with. In and out within 2 hours and left with my new car. Payments right at what I wanted! Make sure to ask for TJ Clark. A+++ Service!!

islandpride

30 de nov. de 2015

I'M A REPEAT CUSTOMER AT JEREMY FRANKLIN MITSUBISHI AND I'VE BOUGHT 10 cars from them. Bought all cars with da helpOf the best salesman Wich is mr. Deon willis.100 % satisfied with every purchase with mr. Willis and still looking forward to buy my next car at this 5 star rating dealership.

Chalibar

30 de nov. de 2015

Here in USA it is my first time to go to company to buy a new car. Before I came to JF, I went to two different dealerships. I did not get a good response from them. Today I came to the right place. I have gotten an excellent response from Brandon and was treated very well! Thanks Brandon.

lynnettefinnell

28 de nov. de 2015

My experience was EXCELLENT I couldn't ask for a better sales man he was great, honest and very informative. I'm happy, happy with the service.

Chris Smith

28 de nov. de 2015

Deon made the impossible possible today. I was impressed with his patience and dedication to making my truck buying experience exceptional. I'd gladly refer anyone to shop for their next vehicle at Jeremy Franklin Mitsubishi!

Morgbut11

28 de nov. de 2015

TJ was very accommodating and help me get a car that matched all my criteria! I'm very picky so only the best of the best could get me the car I would like, I drove of the lot happy and excited to own my new vehicle with the help of Tj! I recommend this dealership and its services to all! Great customer service!

Dorsj

27 de nov. de 2015

I purchased a car at Jeremy Franklin Suzuki today iwas pleasd with Deon Willis he was patient answered all my concerns I will send all my friends and family here to him

DV2015

25 de nov. de 2015

Our recent visit to J.F. Mitsubishi was a very satisfying experience. Everyone who worked with us was professional and knowledgeable, and worked with us to get us the best deal without feeling pressured. Jesse was very personable and informative, great attitude. T J was great with explaining paperwork.

Beezy23

23 de nov. de 2015

I purchased this 2011 Honda Accord in November 2014 and was quoted the wrong sales taxes by both my Sales Person and FI Manager. My title also had issues from a different state which apparently accrued during the purchase at auction. No responsibility was taking for my inconvenience except finger pointing towards the state. However, I've had nothing short of outstanding experiences with the service department. My family recommended them to me because of their great buying experiences in the past. But, since this negative experience I won't be recommending anyone to buy a vehicle there again.

Babyshaq44

21 de nov. de 2015

I had great people helping me with all the paper work. Brandon brown was a great salesmen and was very informative about all the options.

browncharles6570

21 de nov. de 2015

I I went to Jeremy franklin to look a car and I didn't think that I was going to drive a car away with a 2015 Mitsubishi mirage DE but I had a very good salesman name Jesse Hardin and he told me that he was going to put me in a brand new car before I leave and he did I got a 2015 MITSUBISHI MIRAGE DE and I drove home that day he is a very good salesman.

DreilingStL

21 de nov. de 2015

I walked in thinking that there was no way I should expect to find and buy the car I wanted. But Brandon found it, worked with me on financing, and got me in the car I wanted and needed with no hassle or stress. Highly recommended.

Richboy88

21 de nov. de 2015

very easy get car. I just quick sign paper it finished then get new car. Then drive enjoy. Great TJ Clark. So, I'm happy. I buy 2015 Mitsubishi Mirage save gas 9.5 gal. just cost $15. My first time buy new car. AMAZING! I love drive. Smile!

Ruth9131

20 de nov. de 2015

I had the best experience with Jeremy Franklin. My sales rep was awesome sauce SHEIK O. He took his time answering all my questions about the new car that I was approved for . Shiek even took me on a mini tour through the dealership. That was special to me. It showed that he cares about the people and not the car. I really appreciated that. I would recommend Jeremy Franklin's dealership to ALL my family and friends. Oh. And I was the winner of the drawing that took place November 9th. Brand new car. God is Good All the time.

freddie

20 de nov. de 2015

Sam is awesome!! He is a great salesman and guided me through the car buying process easily! Sam made a difficult process so easy!! Thank you!!

Adriana salas

20 de nov. de 2015

LET ME BE CLEAR ABOUT THIS. MY FIVE STAR RATING ACROSS THE BOARD GOES TOWARDS THE SALESMAN INDIVIDUALLY. NOT THE DEALERSHIP. Positively speaking, I like my car ok. I think it was a good fit and am truly grateful for Stacey. He was a good salesman and one of the redeeming aspects that made it worth it. I appreciated also that the staff were friendly and not overbearing pushy. Negatives: I was originally supposed to be with Nehda, but was abandoned w/out a word. Bc of that, I feel info needs to be passed along regarding their clients (stage, interest level, budget, whether credit was ran etc) to another salesperson and to the client themselves! ! if that one is not avail until they return (ex: if they are on a test drive, with another client) so the other salesperson can help move things along quicker, and that client is not having to waste time retelling the same info and everybody knows what's going on. I would prefer to be stuck with the same person the entire process and ONLY them, not a new face every visit, appointments kept, notifications given, have car defects disclosed to me prior to purchase as a courtesy (used or not) believe the process overall should not take a whole day esp with multiple prior visits. (I was made to wait alot, seller was not informed of me coming in, ended up being 1/2 hr late to work by the time all was finished bc of it). I've only had the car a week, and it's already telling me I need an oil change and have a low tire, though the sticker shows I have another 3000 miles. Definitely was given the "first timer approach", just not the easing, pampering, loving treatment that goes along with it. Other than that, the experience was decent for a "first car purchase ever" visit. I learned a lot about the difference between what to expect, and what I should expect. :)

davisbrandend

19 de nov. de 2015

I am happy and pleased I came to Jeremy Franklin, Deon Willis was a great salesman and he helped us in any way possible to get us into a car. He is one of the best salesman I have ever met. He is a true trailblazer.

Marquell1

16 de nov. de 2015

My experience at Jeremy Franklin today was the most best experience ... Salesman Jessie did a great job on getting me into a nice car, and also Joesph was able to work good with me also on payments and down payments. Jeremy Frabklin is a nice place to do business with my mother and sister also have cars from here

Chris Robinson

16 de nov. de 2015

TJ Clark was amazing along with everyone there. TJ went above and beyond to meet my needs and to make sure my experience was perfect.

Winn16

16 de nov. de 2015

Our experience was a good one,and Jesse was real helpful in making us another satisfied customer we will definitely tell our friends about our great experience .

jtgood11

13 de nov. de 2015

This is our third purchase from Jeremy Franklin Mitsubishi. Jeremy found the perfect vehicle for a very indecisive buyer. We are so happy with our purchase and the white glove service provided by TJ and Lavone. We highly recommend Jeremy Franklin Mitsubishi to anyone shopping for a new or used car.

rita123

7 de nov. de 2015

We had a great experience with Jesse Hardin. Friendly and classy salesman. Love the car. Would highly recomend visiting with Jesse for your next vehicle purchase. Thanks.

Jasmine0218

7 de nov. de 2015

My experience here was awesome I love the car and color of it . Jesse, who helped me and my dad was very helpful, and got me the car I wanted.

tina/glen new lancer

6 de nov. de 2015

nehda tooyserkani did an exalent job,she spent the time to explain the car,she also did an exlent job getting us into a brand new lance.tina and i love the new lancer.we have put several miles on the car.

Star

4 de nov. de 2015

They were very good working with me and my family and they got us in a new car I love it thanks, t,j,/ Stacy good folks,

sakc85

2 de nov. de 2015

I love this dealership they always come through in my time of need. TJ is nice and friendly. Will definitely be recommending to all of my friends and family.

Nicole Via

2 de nov. de 2015

Tj Clark was the best sales rep I've ever had. He was patient with my questions and lack of knowledge. He did what he said he would, and that was, get me in a vehicle, so I can rebuild my credit. Thank you TJ, I'm driving off in my Ford F150!

Janice Wesley

31 de oct. de 2015

I signed up with Crazy 88 and Jeremy FRANKLIN salesmen started blowing up my ? everyday stating they can Guarantee me approval due to my credit. Before i wasted my time and theirs I advised them of this. They put me in a 2015 Mit. Mirage for 2 weeks then wanted they car back. I think they wanted the Rebate off the ??. I lost ?? buying Insurance etc. Thank you for pulling me out if debt. i am going to buy a cash ??. Fake, Liars. Come get the car.

MutherJ

29 de oct. de 2015

Was very patient, and helped me get my payments where I wanted them to be, excellent he deserves a raise, worth his weight as a car dealer.

Love yall

26 de oct. de 2015

Who was Deon on my vehicle purchase you got me a vehicle that I really enjoyed that I can afford and I will continue to buy my vehicles from Deon

BKaye

26 de oct. de 2015

Everyone made me feel very welcome. I've grinned from ear to ear and cried happiness. The entire experience was fantastic. Neda was awesome and put me in the exact car I wanted. Can't get better than that!

NightLove55

26 de oct. de 2015

Nehda was very knowledgeable on vehicles . Her presentation , demonstratiom and overall just very awesome to Ron and myself . Very pleasant . We would definitely recommend Jeremy Franklin Mitsubishi to whoever needed a vehicle . Linda Love

2 Happy Customers

26 de oct. de 2015

Jesse was VERY helpful and positive through the whole experience. When our faith would falter, Jesse held it for all of us. He went above and beyond his call of duty to get us in a car. We had always been denied at dealerships....not here. They helped us realize a life long dream.....to own a brand new car!!!! You cant ask for anyone better!!??

Janice Wesley

24 de oct. de 2015

I had the best Salesman TC CLARK. Thank you TC for showing me the up and down radio button on the steering wheel...lol. This is the only dealership that helped me when all else failed...Love you guys!!!

Thizzlleblow

24 de oct. de 2015

Nehda tooyserkani just MIT be the best xxxx saleswomen in the worldShe gave myself and my women everything we needed with a smile and now we have a brand new car

Winsteads

24 de oct. de 2015

Came in for free car giveaway. Nehda found us a brand new car with offer we could not pass up. She's amazing if you want a fun, friendly car buying experience see Nehda...She was great!!

Nlandrum

19 de oct. de 2015

I came in looking for TJ.. He had sold all my family members cars && I knew he could help me.. I was in a car accident && my car was totaled.. I had been walking to work with my two year old.. I came in thinking I was going to get a pre owned vehicle.. Walked out with a 2015 Mistubushi Outlander Sport.. Thank you so much guys.. All of you all rock! God bless you..

Zo2015suv

19 de oct. de 2015

Came looking for me an older sub but walk out with my brand new 2015 sports outlander with no miles at all?? I'm really glad that I came here and the saleswoman really blessed me! Now I've brought my new family to purchase our daughter first own car and really glad we came back!!!!!

Skynflight

19 de oct. de 2015

We came to the dealership to view one care and left a fabulous car that was much newer and nicer thanks to Ms. Nehda!! She was absolutely wonderdful and very knowledgeable to insure that my baby drive off with not just nice car in looks but sound, "SAFE" and economical for us all!! THANK YOU SO MUCH MS. NEHDA!!

ChefKizashi

19 de oct. de 2015

Had a wonderful experience at Jeremy Franklin Mitsubishi. My sales lady was Nehda she was very helpful, nice lady. Very Happy with my purchase would recommend to everyone. If you want a car come here. see Nehda.

BogieBell

19 de oct. de 2015

I had excellent experience with my sales consultant Nehda. She not only gave me more money than my car was worth but got me an amazing deal on my Lancer. She's the most honset and efficient sales person I've ever met and I have purchased numerous cars. This experience was so easy I will definitely be back to see Nedha at Jeremy Franklin Mitsubishi.

chilli willy

19 de oct. de 2015

Great service representative explained all cost, services, warrenties carefully. Very nice didn't rush or pressure me into quickly choosing a car. Another satisfied customers

drivingfun2

16 de oct. de 2015

Everyone was really helpful they did all they could to get us the best deal and we are very happy with our purchase. Jessie Hardin is a wonderful sales person. If you go see him tell him the Halls sent you.

Tanner lightfoot

15 de oct. de 2015

Nehda was amazing and explained so much to me that I didn't know. Made learning about the buying process extremely easy. She is indeed a very talented business woman.

KC Diesel tech

15 de oct. de 2015

I was assisted with my purchase by Nehda and she was very helpful in showing me my options with the budget I was working with. I'm very happy with my all around experience from this dealership and would recommend them to anyone.

Cheftrills

15 de oct. de 2015

I was assisted by Nehda and she was absolutely amazing! She taught me so much about the buying process that I was unaware of without making me feel pressured in any way. I would recommend others to her and this dealership.

Oshumal

15 de oct. de 2015

Wanted to thank TJ for assisting me on getting the exact car I wanted with good knowledge & excellent service I love my Fors Musrang and will be referring future customers your way....Thanks again

corvette

14 de oct. de 2015

had a smooth transaction dealing with TJ Clark buying 1969 corvette convertible. helped with shipping and coordinating the deal all the way through. price was fair for the condition of car.thanks Mr. Clark for all your help.

bush27

13 de oct. de 2015

T.J. helped us get into a 2014 dodge charger. We loved that car and he did everything possible to make it happen for us. He was successful and he always had a great attitude with us. We would definitely recommend him as a sales person to go to at Jeremy Franklin. Great staff of people overall.

scott breazeal

12 de oct. de 2015

Sam Spikes gave us a very, very good experience at buying a new vehicle and he was also able to answer every question we had.

Prrrnkc

12 de oct. de 2015

I went into Jeremy Franklin Mitsubishi to meet with Brandon Brown who works closely with Jesse Hardin. Brandon's professional and sensitive approach made my car buying experience seamless. My mission was to go in, test drive a few cars and leave without making a commitment because I wanted to browse the market and garner the best deal possible. There were specific features that I wanted in a car and after viewing the Lancer model that was on the display floor, I mentioned wanting something with 4 Wheel or All Wheel drive that would still be in my " ideal" price range. Brandon showed me the Lancer SE, of which we took out for a test drive. He went above and beyond by explaining the difference between 4 Wheel drive and All Wheel drive which I truly appreciated. He took the time to explain every aspect of the car that I was driving. His honesty put me at ease. By the end of my test drive, I wanted to purchase the car. I was adamant about getting a good interest rate and Brandon did EVERYTHING in his power to make to make a deal that I was comfortable with. He and Jesse are top notch salesmen, and Jeremy Franklin Mitsubishi has made my car buying experience, without contest, the Best. I could go on and on about the entire team and the great customer service, but hopefully, you get the point. By the way, I traded my 2003 Mitsubishi Lancer in for a 2015 Lancer SE. I love these cars. Thanks for making this a wonderful experience. Ill see you in a few years when its time to trade again! A loyal Mitsubishi customerPam

j and j

12 de oct. de 2015

Deion did one great job and helping us get into the vehicle of our choice he really was very helpful and knowledgeable in his dealings with us I would definitely buy another car from him

Tchitwood77

10 de oct. de 2015

Thank you Sheik for helping us out of a difficult situation. You made it a pleasant experience and we appreciate your help!! Oh ya, and you walk like Denzel Washington!!! Great job and keep up the hard work!!

Outlander

10 de oct. de 2015

Fast, friendly service all around. Enjoyable purchase with people who act like they care. Would tell other people of my experience. Next purchase will be here also.

Ramonda

10 de oct. de 2015

After speaking with several other dealerships who"claimed" they could help. I stopped at Jeremy Franklin. Not only did they guarantee to get me into a better car.They went beyond and made a deal to get me out the piece of crap car I was driving. My salesman, Kenneth was outstanding in maintaing my patience.(I have none) I would recommend this dealership to anyone. They did more than sell me a car. Hector and Kenneth gave me a peace of mind.

Kelseypaige2311

10 de oct. de 2015

Had a great experience at jeremy franklin today!!! Excited to drive away with my new 2016 outlander!! Thank you to the wonderful staff and of course ringing the bell!

superman

10 de oct. de 2015

I had very great experience in finding a new car Tj Clark help to assist me in rebuilding my credit by putting in a reliable car last year to my trade in for a new car this year. His customer service was excellent and I would definitely refer anyone to him for their new vehicle.

Pucki 23

3 de oct. de 2015

This was a great enterjedic nice sale name Deon Willis every nice fun respect full gave my kid and my mom a candy bar and gavey kid a toy and was pretty funny guy and got us in a nice new car and my kid was pretty entertained her all the employee were all nice and had a great time here thanks

Synshine74

3 de oct. de 2015

Thank you so much! I'm very pleased with the service I received. My weekend has just begun! Thanks again TJ! Ready to hit the road!

Keith Reffett

27 de sep. de 2015

I went to Jeremy Franklin expected a bad experience....was I ever wrong! My sales person was nehda tooyserkani she was a great sales rep! And was great to look at also! She was very professional and sold me the vehicle of my choice with no hassle involved! The vehicle that I bought was not ready when I went to pick it up, she got me a loaner car until it was ready, my car was delivered at the time she said it would be ready! Bravo to her and all the great employees of Jeremy Franklin!!!!!! I will make sure that I send them some more customers!!!

Sexy Red

25 de sep. de 2015

I went into the dealership just to look not expecting to buy anything, The salesperson ( Sheik Obaya) was exceptional during the process, Talking to me as if we were old friends, not being pushy, showing me around the entire dealership and got me some really great deals , which made the process of buying my new car go very smoothly. I would recommend him and this dealership to anyone that is in the market for a new or used car.Thank you Sheik

Newguy0811

21 de sep. de 2015

They try to get you to sign an agreement at first and that was quite forward... SInce all I wanted to do was just shop around and get options. The "Love It or Leave It" was denied to me when I tried to return the vehicle and they didn't return my numerous calls also I had to make various repairs within the first two weeks of purchase, and they were camouflaged to decieve.

chipmunk

21 de sep. de 2015

I was not expecting myself to be buying a car today but I will like say thank to both of my friends John Jallayu who brought me at this dealership and the sale person Deon Willis who had working with John and I to get us a car today. I was able to select a car that I like. Thank again for your hard work mr. Deon Willis.

cowboy

19 de sep. de 2015

Sam made this the easiest purchase. I was running late and he stepped in and helping me navigate the whole process smooth and easy. Go see Sam...he's awsome!!

Westccjr

19 de sep. de 2015

Wonderful personality turly a pleasure to deal speak with. Very energetic from the beginning full of emotion at times she was more excited than I being a man of very small spending she was placed in my path during my moment of need and I'm grateful to have met her thanks

Dana Dane

18 de sep. de 2015

Deon was extremely helpful and knowledgeable when I purchased my new car. I would recommend this dealership to everyone. They gave me a great deal.

Ken Sport

17 de sep. de 2015

Great sales staff, Nehda is great!The entire experience was pleasant.I will recommend many others to come to Jeremy Franklin. The staff negotiated price with me and were ver very professional.

Car girl

16 de sep. de 2015

Sam was very helpful, my credit score isn't that good but he gave me options that no other dealership has ever offered me I was very pleased with his service &I he also worked with me on my down payment

Drtjohnson

16 de sep. de 2015

Would recommend to anyone. See Jesse Hardin! Good, efficient sales. Took care of my needs and satisfied price needs. Reasonable trade-in value. Efficient closing the deal.

Artdog

15 de sep. de 2015

Deon Willis gave us great customer service. He was always friendly and made us feel right at home. He made everything go great and we can't wait to share the great news that at Jeremy Franklin you can count on Deon Willis. Guaranteed!!!

Doc63fgd

12 de sep. de 2015

I had a great experience here they helped me when i need it the most . My engine on my other car died and I need a car Quick . I want to thank Mr Franklin and the staff especially Brandon in sales he was Great and Hector tha Manager . Thank you all ??

barbie

12 de sep. de 2015

Excellent customer service from the moment I walk through the door. The leadership team as a whole were honest and fair. The overall treatment was superior. I would recommend this dealership to family and friends. It was a blessed experience.

tori369

11 de sep. de 2015

This was the first time that I purchased a car from a dealership and I was very impresses with the service that I was given by Mr. Sam Spikes. I walked in with a car in mind that I had seen online but after looking around and given different options, I decided to go with another car. Though it was my first time purchasing a car from them, I didn't feel any pressure. I loved the service and my new car.

Jps rideing15

10 de sep. de 2015

This is the best dealership in Kansas city!! The staff go above and beyond. To put you in a car. They even came to pick me up!!!!.

pepper

10 de sep. de 2015

My Husband and Myself are very very impressed with this dealership and very much the Salespersonj.Mr. Jesse Hardin, a Fantastic and great Salesperson. He knows all about the Mitsubushi. This is our second car He has sold us. We bought a 2014 Mitsubushi In May 2014 and traded it in this year ona 2016 Mitsubushi Gt Outlander. We are very happy with Jesse. He even go over and beyond after purchase of 1st car calling and checking on us. We are please with the Dealership Jeremy Franklin.and if time comes for another car we are going to this Dealership. Thanks for the opportunity to express our experience with this Dealership My Husband and myself have already told some folk we know about dealership and referrals and to see Jesse Hardin

AJMeyer

9 de sep. de 2015

Sam has been a really helpful sales representative. I am glad that he was able to help me get qualified and into a car as fast as he did. A really good guy.

Sammypathan

7 de sep. de 2015

I saw the car they post it online I call them and they told me to come see it . I went to a guy name Samuel came out and show me the Cadillac SRX he explained everything and took it for test drive and I like the car and they let me get that car 2000 cheaper then the price they post and plus they pay all taxes I would recommend this dealer to go buy car from them really nice people

LThomas

5 de sep. de 2015

Jesse is an amazing salesman. I would recommend him to anyone. I love a honest person. Jesse made me feel like a partner of Jeremy Franklin Mitsubishi. I will definitely come back. Jesse, my friend, we are FAMILY!!!!!

kaleekah G

4 de sep. de 2015

I LOVE MY NEW CAR. JESSE HARDIN IS THE TOP SALESMAN THERE AND HE IS VERY HELPFUL, CARING AND DETERMINED TO MAKE SURE YOU LEAVE THE LOT HAPPY ...JESSE EMBARRASSES YOU WITH OPEN ARMS AND YOU FEEL LIKE THAT'S YOUR SECOND FAMILY THE REST OF THE STAFF WERE JUST THE SAME SUPER NICE AND MADE YOU FEEL JUST LIKE FAMILY .I WOULD DEFINITELY RECOMMEND EVERYONE TO GET YOUR RIDE AT JEREMY FRANKLIN THERE THE BEST.

LOVELY

3 de sep. de 2015

Didn't think I'd be approved but these guys really helped to get me driving. Thanks !Jeremy Franklin/My sales representative was Brandon Brown.

gene gold

3 de sep. de 2015

I came to Jeremy Franklin Mitsubishi cause my wife is buying a car. Mr Jesse Hardin did a very good job of getting my wife into a very dependable car. Thx sir. Keep up the good work.

algold

3 de sep. de 2015

I came up to Jeremy Franklin Mitsubishi with the idea of me getting the $88 down $88 a month deal. Boy was I wrong. My salesperson told me dat in the 2 years of the sales goin on he hasn't seen anybody get that type of deal. Well my superman clearly proved me wrong. He got me into a 2015 Mitsubishi Lancer $0 down. First payment in 45 days. I love my salesman. Jesse A. Hardin #SUPERMAN

clarencemcgregor

1 de sep. de 2015

Wow. I am so happy I have never been more happier until I had met Jesse my salesman I thank you so much I can finally do the things that I need to do. Thank you Jesse we love you

Mike

1 de sep. de 2015

I'm At Jeremy Franklin Mitsubishi my salesman is Dion Willis this is our second new card purchasing from this dealership in the last year and a half we came back because of the professionalism that they showd us during a purchase and the service dept is it's good to deal with also

brenda

31 de ago. de 2015

Jeese Hardin was my dealer.He was very professional and made sure that the price was suitable for me. You can tell Jesse loves his job and he's good at what he does.

Iloverilla

29 de ago. de 2015

My experience with the dealership was very rewarding. The staff was very gracious. Brandon and Sheik was very respectful and curtious. I would recommend others to them. Thank you for the great experience!

Cece

28 de ago. de 2015

Jesse was so wonderful! I have never had a new vehicle, but now I do Thanks to Jesse! I love my new car!!! I'll refer any and all!!

Frankand Carrie

28 de ago. de 2015

My Husband and I bought a 2015 Mitsubishi Mirage and we Love it .They worked with us to get it .Everyone was so good at helping us get it everyone was very nice

Jiao

27 de ago. de 2015

Brandon was very nice to help me. I'm not a good English speaker, but he was very nice to me and speak slowly to me to make me understand. He is very helpful.

zlittle_11

22 de ago. de 2015

me and my fiance were in a tight spot having gone to a few other places and were turned away but luckily that happened because then we ended up at Jeremy Franklin Mitsubishi and were helped by Jesse Hardin and he was everything we could have asked for. He was excellent and went above and beyond our expectations and got us in a car quickly! Couldn't have asked for better service and highly recommend him to anyone in a tight spot and looking to get a car quickly!!

lil NY 45

21 de ago. de 2015

I got my car! At first I thought just I was going to be denied, but brandon brown did his thing and made it work. I'm in a mitts mirage and loving it, I love the treatment and service I got, l love the friendliness and atmosphere, it was a great experience.

jandn

21 de ago. de 2015

My husband and I had been looking for a new car for a couple months. We decided to check out the 2016 Outlander as one of our options. We choose Jeremy Franklin because of the amount of inventory they had on this vehicle. We were greeted by Bill when we arrived. He was great to work with and answered all of our questions. We left happy with our purchase and would recommend him to anyone!

Cbshenaneoah

21 de ago. de 2015

This is my second vehicle I have bought and Deon has been there with me every step of the way. Even in between purchases he check in with me. It made me feel like part of a car family. Like someone was looking out for me. I would absolutely be happy to recommend him to him every one

yolly215

20 de ago. de 2015

My sales associate has always made my experience the best. He is always knowledgeable and upfront. He works hard and is good at what he does. I wouldn't expect any less from such a great dealership.

Rod

20 de ago. de 2015

I typically dread visiting car salesmen but while getting my car serviced decided to speak with one. Deon Willis who ended up selling me a car. I was sort of on the defense but Deon set my mind at ease and made the experience half way bearabe (really it was enjoyable) and that's a tough feat for most. I'd recommend Jeremy Franklin.

wcraddock

20 de ago. de 2015

I had got the best deal here. My experience was great my dealer deon was very helpful and knowledgeable i would recommend him to my family and friends . Thanks.

gwendolyn

20 de ago. de 2015

I EXPERIENCED THE MOST PROFESSIONAL SERVICE EVER IN MY BUYING EXPERIENCE AT JEREMY FRANKLIN'S MITSUBISHI MOTOR'S. EVERYONE THAT I CAME IN CONTACT WITH WERE VERY NICE AND KNOWLEDGEABLE. THEY ACTED AS IF THEY WANTED MY BUSINESS . KUDO'S TO MR. BRANDON BROWN AN EXCELLENT SALES PERSON, I AM RECOMMENDING OTHERS TO BUY HERE. THANK YOU ALL SO VERY MUCH!!!!!!

bossant02

18 de ago. de 2015

Excellent service. Also TJ Clark were very and accurate with all the details of purchasing a vehicle with Jeremy Franklin Dealership. He also gave me information on how to establish and build my credit back up. If and when I decide to purchase another vehicle I will definitely come to Jeremy Franklin Dealership again. I will definitely encourage people to talk with TJ Clark at Jeremy Franklin Mitsubishi Dealership

GT

17 de ago. de 2015

I came to the dealership three days in a row, and Bill work with me every step of the way. I wanted the new Lancer GT for my birthday. Bill made it happen. Im still speechless and excited about my car. It couldnt have turned out better. All I can say is go see Bill. Thanks!

tstimler

17 de ago. de 2015

he helped me find a car that suited my every need and helped me get on the road with a new vehicle the same day. He also helped take care of any concerns that I might have had to being with and gave me peace of mind

miss,tee123

17 de ago. de 2015

This was the best experience I have had in purchasing anything. Mr. Clark was very helpful and knowledgeable about the car that I purchased. He was very positive and got me the best price for my budget.

Poohbear4

17 de ago. de 2015

I visited Jeremy Franklin on 8/1/15...a very nice gentleman greeted me and assisted me with the purchase of my new vehicle...He was very kind and expanded my options, along with being very optimistic that he could put me in a vehicle that day. I was very surprised and happy he did just as he stated. I'm enjoying my new car due to the help and persistent effort of Jesse...Great job...from a good salesman!

Newride64127

14 de ago. de 2015

Pros:The environment and staff were very inviting. The finance department really went far and beyond trying to meet our financial needs and the requests for the expectations we had hoped for. (This list was short but it was a lot of work on the financial department and it is very much appreciated.)The Cons:We kept telling are salesman that we didn't walk in with any money in hand for anything (insurance, down payment, etc) and he would reply we are going to take care of that. We were never given any figures until we were 100% sure we were going to commit to a sale. We had an appointment scheduled with one guy and he was unavailable so we were greeted by a different person. It took four hours for us to close on the sale after repeatedly being told "it will only take ten minutes" or "we will be done shortly, I will be right back".We called the next day (about 18hrs later) and asked for our salesperson so we could settle the insurance arrangements, gave him my name and he was like "oh yes I remember I sold you the outlander!". He actually sold me the mirage. He had more conversation with my boyfriend during the whole process. When he called a week later, he kept referring to him as "Brian" and his name is "Ben". It has only been a week since we signed for the vehicle, I hope that the remainder of our experience is pleasant. I am happy with the vehicle and am pleased with all the work everyone contributed to getting us a new car!

Reynolds33

13 de ago. de 2015

My fiance' and I truly put their guaranteed approvals to the test. Not only did we walk out that day with a vehicle, but a brand new 2016 Outlander that fits our whole family. TJ Clark made good on every promise Jeremy Franklin's makes. We couldn't possibly imagine a better car buying experience. And this was far from our first experience with a dealership! Not only do we plan to trade our other vehicle at Jeremy Franklin's, I can not see us ever buying anywhere else!

Tracey

13 de ago. de 2015

T.J. Clark is very professional, and experienced in selling cars. He offers the best assistance in every area needed for purchasing my 2015 mirage mitsubishi.

"Thanks"

10 de ago. de 2015

My husband and I was greeted by Bill Burney very nice and friendly man. He was very helpful in every way always making sure we were comfortable and well informed of the vehicle we were interested in purchasing. We are very happy with our new car thanks to Bill. We would recommend him to our friends and family! Thank You! Jim & Yolanda

jackson

8 de ago. de 2015

I just want thank deion and his crew for help me and my family they was a true bless to usenjoyed my experience there thanks everyone

harvey

6 de ago. de 2015

I gave them 5 stars because of the overall friendliness and professionalism of the staff and management. From the beginning of the process; the deciding on a vehicle type and price range, the process was very pleasant.

twash33

3 de ago. de 2015

I walked into Jeremy Franklin and was greeted by the staff. Everyone seemed friendly. My salesman TJ was professional and hilarious. Wonderful car buying experience. I was promised a vehicle and the finance department delivered. I walked out with a brand new vehicle and very confident in my purchase. Keep up the great work!

Cece

1 de ago. de 2015

Thank you Jesse for the wonderful customer service and working with me. I never thought I would be approved for a 2015 anything. I am so excited and pleased. Thanks again Jesse

Doms1985

1 de ago. de 2015

My sales rep TJ was amazing to say the least. This was our first car buying experience and he really made this a comfortable experience. Not knowing much about cars can make buying one feel overwhelming. But thanks to TJ I left the dealership feeling excited and confident in my purchase. My advise go to Jermery Franklin's Mitsubishi where they actually care about the people!

mtierney12

31 de jul. de 2015

Jeremy Franklin Mitsubishi had excellent staff! Especially Deon W. He was very friendly and personable. I loved the jokes he made while we were waiting to hear back about our decision! We were in a little bind with the down payment, but Deon and his manager worked to help us find a plan that worked for us! We purchased the car for my boyfriend, but I will definitely be back when it is my turn to get a car!!

Nelly86

30 de jul. de 2015

The customer service was great, great atmosphere, Deon did a great job and really helped me! And Chris Fry is the greatest sales manager in the world!

MsCG4real

28 de jul. de 2015

Was deeply appreciative of the professionalion of my dealer who was thorough, and most importantly patient in answering questions for me to get the best car deal possible. Will be referring friends. Carla

happy1

26 de jul. de 2015

I came in not thinking I was going to get a car in my price range. My salesman Bill was great, not only was I able to get a car but an awesome deal on my Lancer They did an fantastic job! I'd recommend them to anyone. Go see Bill, he's the BEST :)

Anatoliy5

23 de jul. de 2015

They sold the Shelby cobra i had already drawn up the plans and coming back to get the car but found out that they sold it and didn't notify me at all and they were rude and not very nice wouldn't come back here to get a car at all.

Pinkmirage

23 de jul. de 2015

It was quick and easy the dealer was very informative and helpful. He made sure I got the car that is fit right for me. I enjoyed getting my car.

mckool2

22 de jul. de 2015

I saw the car I wanted online and clicked on the link to wait for a reply. My saleman TJ called me and was so pleasant and friendly. He took some information and within an hour he called back and said come pickup your vehicle. I was so taken by the speedy service I was like are you kidding, he said no its yours come get it.I picked up my car and I am as happy as they come.Now that's service!

yellagirl

21 de jul. de 2015

TJ is really great at what he does.....He is a great salesman. He worked hard and long to get me approved for the Outlander Sport... I love it by the way... The other staff memebers were helpful to doing what they do. They dealership was closed and TJ stayed until the end finishing up all the paperwork...He went over the vehicle step by step. I am very satisfied and I will refer my family and friends. Thanks TJ

mitzu

21 de jul. de 2015

went to get serviced the guy that helped me Bill Burny was knowledge about a lot of stuff and made my experience great and painless

mtengle

20 de jul. de 2015

I was honestly trying for a used vehicle but TJ and the group at Jeremy Franklin really pulled out all the stops and sold me on a new 2015 Outlander Sport. They were very courteous, friendly and all around great people to work with. I will recommend to anyone that is in the market for a vehicle, new or used.

bill burney

18 de jul. de 2015

I was treated good, I got a lot of help and really happy with the car I got. I have no complaints about the service I got I was greatly helped and appreciate their business. I recommend this location to the fullest.

RJanuary

16 de jul. de 2015

I was determined to get the Magnum on the lot when I walked up and would have left. Sheik Obaya immediately made his presence known and helped me through the process pretty quickly and without a lot of hassle. This was one of the best experiences I've ever had with a salesperson.Robert January

keyana3

15 de jul. de 2015

Excellent customer service from our sale person Brandon Brown, he was very concern about our needs for buying a car. Brandon was very friendly and knowledgeable about the company and made us feel happy in buying our new car. Everybody at the company was very friendly.

Shough

15 de jul. de 2015

Do not use salesman JESSE HARDIN!! He is the true poster-child of a deceitful salesman who wants to screw you. The faculty and other employees were very kind and Jesse seemed to be in the beginning. However, he slightly lied throughout our meeting. Such as saying he was stationed in Korea when we asked, when in reality his father was! That's not only a lie to us but disrespects his father and our country. We should have left then, knowing if he lied about that then he would other things. We are first time car buyers and aren't too knowledgable of the process and are perfect targets. Sadly, he took advantage of that. We were sold a car for $24,200. The vehicle description stated near $21-22,000. When we asked Jesse why our loan is for 24,000 vs $22,000 he preceded to tell us that there are extra fees included because of our low credit score. As unknowing as we were we believed that was such a thing and signed the papers. Once home we did some research to see how much and such and came to find out it is illegal to do such a thing. We went to the dealership to discuss the problem and were told that $24,200 is the sale/sticker price of the vehicle. We explained that Jesse said the car was for $21,165 but bumped to $24,000 because of the low credit score fees. We were then told that $24,000 is the correct sale price regardless of what Jesse told us and that nothing could be done. We agreed for the car to be $21 and to the addit fees, if there was such a thing, since we did have low credit. We did not agree for the car I be worth $24,000. JESSE HARDIN SCAMMED US to take home a bigger check and those bad values and morals and falls back Jermey Franklins' morals. We are beyond disgusted. We aren't complaining about the numbers but of the validity behind the discussion. The lies.

Linda

14 de jul. de 2015

TJ Clark is the best salesman ever! He was very knowledgeable with the Lancer and made us feel very good purchasing our car from Jeremy Franklin Mitsubishi. We're very satisfied customers and we would refer our family and friends to this Dealership.

jobinns

12 de jul. de 2015

T.j. was very friendly and informative of the vehicles. He answered all my questions. All the other staff was friendly. They stayed late and worked with me to get approved. I appreciate the staff.

DPruitt

12 de jul. de 2015

I had one of the best experience at jermey franklin with my salesman Deon Willis who got me into a nice car, He truly made my day, thanks! Happy customer

robin brown

10 de jul. de 2015

The sells person was very patient and kind and i would be happy to recommend this service again and i would happily recommend my family members

Chey

10 de jul. de 2015

Bought my first car from Jeremy Franklin, with the help of Deon he had me in and out in the car that I wanted in enough time to make it to work that night. We received nothing less than friendly and knowledgeable service. I highly recommend making a visit to Jeremy Franklin Mitsubishi!

Bennie

9 de jul. de 2015

Mr. Willis was great in assisting me with much needed info and comparison buying, and helped to secure a better deal in my price range. Everyone involved was very helpful and appeared as excited as I was. The experience was delightful.

jamesqualls

9 de jul. de 2015

I want to thank you and your staff for giving me an opportunity to purchase a new vehicle. You were very good at your job

Zackary14

9 de jul. de 2015

Everyone was really helpful and my daughter found the "cute" car she was wanting. TJ was always also really easy to work with..we would recommend to anyone.

awashington

9 de jul. de 2015

Mr. Willis was very helpful to me and my family. He went the extra mile to make sure we were very satisfied. I HV a speech problem and he took time to understand me thank Mr. Willis for your help I will be back very soon. You have and a excellent employee

Ms.Williams

9 de jul. de 2015

Deon willis is the best sales guy ever. He is kind and caters to the customers needs. Yes i will always work with him and only him no matter what dealership he works at. He was a loyal salesmen and i will always be his loyal customer. Deon is the BEST

ChristinaMc

9 de jul. de 2015

TJ Clark and Hector Espinosa we're GREAT! TJ Clark especially was warm, had great personality & made My Dad and I feel Valued, Respected & gave us a Test Drive, Explained all the features of the car even shared that the Lancer Evolution was the "EVO" of the movie Fast & Furious...Hector Espinosa was warm & rezpectful as well, he simplified the figures for us and we bought a 2015 Lancer w/nice features. BIG THANKYOU to TJ Clark, Hector Espinosa and the Team from The McCoy fam!

xl702

9 de jul. de 2015

Coming to Jeremy Franklin was well worth the trip. T.J. is very knowledgeable in his profession, he took good care of me and stayed with me though out the process. He help me find something i like as well as something I could afford. I would recommend him to anyone who is looking to buy a car. Thanks You.

Ginger Evans 44

7 de jul. de 2015

Sheikh was very diligent and accommodating. He was being all he could be. He was being very patient. He was working with us trying to get a good deal.

mirage15

6 de jul. de 2015

I came in for a oil change and tire rotation LOL and a sales flyer had me trying to see what I won lol $1.00 is what I won. I was very appreciative of My salesman Sheik Obaya. I have bought cars before and I was being talked into getting me a new car. Actually my payments went up but my insurance went way down on my new car. I was very happy with how my Salesman did the whole transaction. He did everything he needed to do to sell me my new car!! I have had some really crappy salesman's before and he would not of sold me this car if he wouldn't of done so well.

ebony2002

6 de jul. de 2015

TJ was my sales associate and as always he was great. I am returning customer and will continue to send friends and family. I am very happy with my car

Nickiajenkins36

6 de jul. de 2015

Sheik has kept in touch with me for months. Sheik was is such a genuine sales person who truly cares about his customers!! Jeremy Franklin has made a long term customer and friend out of me .. Thanks again for the wonderful experience Sheik and ChrisNickia

Happy Camper

3 de jul. de 2015

My experience with purchasing an automobile from Jeremy Franklin Mitsubishi of Kansas City was great. All my questions were answered, the purchasing process didn't take a long time, and the salesman made sure that I understood all the details.

jessicabrisbin13

6 de jun. de 2015

I would recommend this dealership to everyone. I had an amazing experience, all of the salesmen were extremely helpful and dedicated to getting me in a car, especially Jesse Hardin Jr. I would say this was my best experience dealing with car dealerships ever.

lhigh82

3 de jun. de 2015

I received an oil change with this dealership. I believe that the service was of a high quality, and all of the staff members that I came into contact with were very helpful. I wasn't pressured to purchase anything that I didn't want.

Joann Burgin

20 de may. de 2015

He was very kind, professional,patience, and show great concerns about the car. He had taken us test drive in the car and explain how the car works from inside and out. Also he had gas the car up on a full tank of gas.

lancerfan91

10 de may. de 2015

SCAM ALERT!I took my 2003 mitsubishi Lancer in to have an electrical issue with the transmission diagnosed.I dropped it off 9am, and they called back around 2pm same day saying they COULD NOT DIAGNOSE ELECTRICAL ISSUE -but- that I needed a whole NEW transmission.Any transmission specialist will tell you that you MUST locate electrical issue before replacing transmission. SOmething as simple as a loose wire or bad sensor could cause shift problems. SO why would they tell me it was the transmission!?Next the mechanic suggested that I TRADE IT IN FOR A NEWER MODEL!? WHAT!?I was told they would need a $3,750 for a USED transmission $900 for labor. I was quoted from 3 OTHER businesses that a used transmission would be about $750 + $900 labor.Certified Transmission said they would diagnose electrical and IF IT WAS the transmission they wouldnt charge me more than $2,300 TOTAL for a remanufactured transmission and put me in a rental car at no additional charge.At this point I KNEW it was a scam. THEN they wouldnt let me take my car home. They wanted me to COME BACK in the morning. ( when banks are open mind you) They just wanted to convince me my car was hopeless to trade it in for pennies and MORE DEBT.

CMANSAW

25 de abr. de 2015

I HAD THE BEST EXPERIENCE WHEN I WAS IN SEARCH OF A VEHICLE HAD THE MOST PLEASANT EXPERIENCE AND WOULD HIGHLY RECOMMEND THEM AGAIN AND IN HOPE THAT CAN COMPLETE A SALES BY WAY WITH A SALES REP BY THE NAME OF AARON ...

Latanya Hall

22 de abr. de 2015

Brandon B was a consummate professional and got me quickly into a new car with no problems whatsoever. I am very happy with this vehicle, and further continually impressed with the service I have received since purchase. Everyone at Jeremy Franklin was a pleasure to deal with and the facility was nice and clean. Brandon helped me get my first new car and I will be recommending Jeremy Franklin to all my friends looking for cars!Latanya Hall

Bill Hodges

21 de abr. de 2015

We went into Jeremy Franklin and was looking for a new car. Joshua help us find the right car for the right price. I would buy our next car from them. Great service!

Beverly.sgem

20 de abr. de 2015

After buying my second car here, I was convinced they were for real so much so that I took my parents. They were happt too. Even my brother bought one there. Thank you TJ Clark and the rest of them. You guys ROCK!

sakc85

18 de abr. de 2015

Had a great experience. TJ was very friendly and made the process stress free and much easier. I will definitely be back in the future. I would also recommend him and the dealership to anyone.

bigapple

18 de abr. de 2015

TJ Clark was apeasure to work with. Very professional service and a man of his word. I was very satisfied with the service I received at Jeremy Franklin of KC.

Stefinny

18 de abr. de 2015

T J Clark was very polite and helpful. Everyone we were introduced to was very polite and helpful.We enjoyed the experience of buying my new car, and I would recommend anyone who is looking for a new car and wants a AWESOME experience in buying a new car to go see TJ Clark at Jermey Franklin Mitsubishi on 87th street

Brianh88

18 de abr. de 2015

My Jeremy Franklin experience was great TJ Clark was the best customer service representative I've ever had my next car will be purchased at Jeremy Franklin

tjackson88

18 de abr. de 2015

I would prefer Jeremy Franklin to anybody was helped out from TJ Clark i have purchase multiple cars thru this company they have great customer service and also maintenance service.

Mrallen722

18 de abr. de 2015

TJ told me he would do whatever it took to get me in a vehicle. It took some work but I purchased a 2004 GMC Envoy. About 5 months after my motor blew and I was ready to give the car back. He told me that he would take care of me and got me a loaner for the 2 months it took to get the motor in. He has followed up with me throughout the time I've had my vehicle. Just a great guy who will go the extra mile to satisfy you.

man123

18 de abr. de 2015

I bought a car from t j and a would give them a ten this dealer is family friendly in all aspects from sales to service they are pros in my book this is my second car from them and will not be the last one

T Jackson

18 de abr. de 2015

I'd purchased several vehicles from Jeremy Franklin Mitsubishi and I would refer my family and friends and TJ Clark was my sales person They have great customers service.

Ruth A Coker

18 de abr. de 2015

I have brought many cars from Jeremy Franklin, they were very nice to me and I always had very Good service. I am looking forward to buying my next car from them.

Paris

18 de abr. de 2015

My mom and purchase a 2015 Lancer from Jeremy Franklin like the customer and we always have a good experience when we go to Jeremy Franklin

frances

18 de abr. de 2015

When I went to look for a first car for my daughter, they did everything to get us approved. And they succeeded. Great customer service.

George1

18 de abr. de 2015

I am happ to say that I have experienced jere,y Franklin and Jesse Hardin, they handle business and don't push you into decisions... They listen to your wants and needs and fit you with perfect buys.

New outlander

18 de abr. de 2015

Dion was the salesman who sold our outlander to us. He was very knowledgeable and very easy to work with us. He found out what we wanted in our new vehicle and what terms we wanted. He did a great job of finding it for us.

SWedge72

18 de abr. de 2015

I bought a 2002 Chevy Mailbu from Jeremy Franklin. Jessie Hardin and Aaron Wedgeworth assisted me. They both were very helpful and honest about the car. I wll be purchasing again threw Jeremy Franklin Mitsubishi.

Mikie

18 de abr. de 2015

We bought a Mirage and an Outlander Sport from Jeremy Franklin. Anthony was our salesman. He was awesome. He was very curious and knowledgeable, he knew the cars inside and out. He made himself available to us without being pushy. Everyone in the dealership was very friendly. I was totally shocked when I walked out of the office after signing the paper work thanking that it would be a few days before we could pick the cars up and they had both cars cleaned and prepped and ready for us to drive home that afternoon. Anthony then sat down with us in each of the cars and took the time to explain in detail all the cars options and how they worked. It was a great buying experience.

adrian1

18 de abr. de 2015

Jesse Hardin gave my sister an amazing deal! Im glad she is happy with her car and the fact that she was taken care of

Spencer1856

18 de abr. de 2015

I recently purchased a 2010 Ford Explorer XLT from Jeremy Franklin. Nehda Tooyserkani and Sheik Obaya were 2 of the most friendly sales reps I've ever encountered. I've experienced many different classes of car sales people. At no point did I ever feel pressured or obligated. They let me choose what I wanted, worked with my credit, congratulated me on my big day and made me feel like their most special customer even though I'm a young guy not even buying a Mitsubishi. I plan to be back again some day to do business again. What a wonderful crew at this dealership. First Class experience.Spencer

T-mama

18 de abr. de 2015

I Love Jeremy Franklin an I can't forgot About. My new car I got. Thanks to Jesse Hardin he was a big help. I remember like yesterday that when he show me this car the. 2015 outlander Mitsubishi. I sd to myself that I wanted that car an he sd u want this car an I sd yes but I will never get approved for this he said watch this u will. An im like OK we will see so I went home an prayed an I said Lord I love this car an I was telling everybody that I might get this car an I got that phone call an it was Jesse saying that I got the car an to come in so we can do the paper work.. I just foreal stop playing. he SAID l don't play Yea U got your car.. thank u Jesus.. I was too happy when I test drive my car.. Thanks Jesse for all u done...

Carbuyer19

18 de abr. de 2015

I purchased a vehicle through Jeremy Franklin and the experience was second to none- it was so easy and stress free. The people are very friendly and the purchase was the easiest ever. I had such a good experience I returned to buy another vehicle through Jeremy Franklin 3 months later. I will also continue to service my vehicles through the dealership as they are honest and thorough. I will continue to buy my vehicles through Jeremy Franklin. Thank you very much for the best car buying experience out there.

j3rmain3

18 de abr. de 2015

Very pleasant experience, outgoing and friendly staff. The staff were all willing to help out and make it a enjoyable car buying experience. Great Work!

Terry57

11 de oct. de 2014

I am so pleased that I came to Jeremy Franklin Mitsubishi. Overall it was a wonderful experience. And everyone was hard working and friendly. Thanks Jeremy Franklin Mitsubishi.

ginac2785

15 de ago. de 2014

Jesse Hardin worked VERY hard to get me exactly what I wanted. I purchased a 2014 Outlander and Jesse and Chris both made everything happen that I was wanting. It made buying a car a pleasurable experience. After dealing with Northtowne (which was EXTREMELY unpleasant), it was very refreshing to go to Jeremy Frankli.

dkristen

6 de ago. de 2014

I am originally live out of state and as a graduation present my parent decided to purchase a vehicle from this dealership. My car is a Mitsubishi Outlander and I am absolutely in love with it. It is a safe and very reliable car. The service at this dealership is friendly and I was satisfied with the communication concerning the vehicles status. I want to especially thank Hector Espinosa for his time and dedication towards making the purchase possible. I was impressed by all the dealership had to offer. I highly recommend this dealership for anyone looking to purchase a Mitsubishi.

Josh Adams

3 de ago. de 2014

Jeremy Franklin was one of the best car buying experience we've ever had everyone there is extremely polite and worked very hard to get us the vehicle we wanted and the payments we wanted. Anyone needing a car should definitely go here excellent people and vehicle selection.

oggieboggie57

18 de jun. de 2014

I want to thank Aaron jones at Jeremy Franklin Mitsubishi because he got me in my dream car which is a 2004 ford mustang. Aaron did everything in his power to get me in my dream car even when things were looking bad for me he still didn't give by giving me the option of a in-house financing. This experience will never be forgotten thank you Aaron Jones at Jeremy Franklin Mitsubishi.

piperparker

14 de may. de 2014

I came in to purchase a new car.Aaron greeted me and my uncle with a smile.Aaron was polite and thorough with every thing from paperwork to my test drive.I was very satisfied and happy with my first experience with Aaron Jones and Jeremy Franklin Dealership.I didn't know much about Mitsubishi products but I am very impressed .Thanks Aaron Jones and Jeremy Franklin for my NEW MITSUBISHI CAR EXPERIENCE..

nelson37

14 de may. de 2014

Everyone was so friendly and helpful. Brandon Brown was very kind, and answered all of my questions, and understood the financial situation I was in and really went above and beyond to get me into my car! I an recommending them to any and everyone I know that needs a car.

getalongddd

26 de mar. de 2014

Our salesperson was very easy to talk to, had a great personality, answered all of our questions and if he didn't know the answer he asked someone who did. They took good care of us and we were glad we chose to buy our new 2014 Mitsubishi Outlander Sport from this dealership. All of the employees were friendly and helpful. Great car buying experience. We will be sure and tell our friends and family to go to Jeremy Franklin Mitsubishi if they are looking for a new vehicle. Thank You.

aprill1

20 de mar. de 2014

My experience was wonderful. Everything was explained to me in full detail. I would recommend any of my family and friends to do business with them.

aprilbuck11

6 de mar. de 2014

Very pleased with Joseph. They worked hard to get me the car I wanted. Thanks so much.That was the only vehicle I wanted and

bad4bizz

19 de dic. de 2013

They gave me the blues behind my car in the very beginning. Tagged it with a 30 day tag and it was in the shop the first month i had the car. They were supposed to fix my windows. Some janky mechanic rigged th and the worked for one day. I took my car for a oil change and literally 2 days latery radiator blew. It looks like someone knocked all the blades off the fan. I asked for a loaner, Tony said that the sales man had all the cars out and he didn't have any. Its been over a week still no loner? I talked to a salesman there he told me they had some. I have been nothing but nice about the situation yet i cant get a phone call back. I call and call and ended up having to call from a different phone just to get him to answer the phone. My wish is that this place be closed forever!! Im trying to be patient but i feel like they are testing me so that they can refuse me service when i go ballistic on they arses. But karma will get them easier than i can. I hate this place and hate is such a strong word for me.

SusiKnowles

6 de nov. de 2013

Joshua and the finance department went above and beyond! They did everything to get us into the vehicle of my Dream! We definitely plan on coming back! Everyone was so friendly and you can tell they wanted to make you happy!

vickx4

2 de nov. de 2013

Deon was amazing and so easy to work with. This was my first purchase on my own and he never pushed me. Understood I needed time to think about it and answered all my questions.

iamvic3

1 de nov. de 2013

Get deal right off the bat, better than the other 3 dealerships i went to. Salesperson was friendly and professional. No gimmicks! Five stars! will send friends and family.

jduff1377

1 de nov. de 2013

Joshua was awesome! I went into Jeremy Franklin having shopped at other dealerships, and I was skeptical going to another dealership. Joshua was funny, kind, and really listened to our needs as a customer. Everyone at Jeremy Franklin was great, but I am very glad that Joshua was the one that assisted my husband and I. I love my Dodge Avenger, and the experience was completely turned around. Joshua has a great personality, and is an asset, as I am sure that you're aware of for Jeremy Franklin. I was embarrassed to ring the bell, but Joshua managed to still make even that comfortable for me (That's a nice touch by the way, I like the bell ringing!). I look forwards to taking as great of care of Joshua and his group when they come in and have dinner at my restaurant, as he did for us. Thanks Joshua!

cbshenaneoah

1 de nov. de 2013

i have never had a more pleasant experience when purchasing a car. they have gone above and beyond. From the minute i walked up to the door to present day they are making sure i am satified with my purchase and know of their services available to me. even the receiptionist was very nice person and they are usually the crankiest people to deal with. i look forward to doing business again in the future with them.

Amproffitt

1 de nov. de 2013

I had a great experience when I was buying my car. I would recommend this dealership to anyone. Josh and Hector were extremely helpful and they answered all my questions.

ebattle23

1 de nov. de 2013

My experience was Excellent, Jesse was informative, professional and resourceful. He and Hector were able to meet my needs and had me walk out the same day with a new vehicle. I would recommend this dealership and Jesse as the place to visit.Thanks again for all your hard work and professionalism.Eugene B.

Kimm45

1 de nov. de 2013

My experience at Jeremy Franklin was great! Deon Willis helped us and I am so glad that I choose this dealership to purchase my car.

Sean and Susi

19 de oct. de 2013

We were very happy with everything. We, will definitely be back and send people there!!! Our salesman, Joshua, will have repeat customers with us. Thanks!!!

Kbjorn

5 de oct. de 2013

We were very impressed with the dealership and had a fantastic experience! We worked closely with Mr. Franklin and TJ Clark. They provided excellent customer service and their attention to detail was incredible. Wewould highly recommend buying a vehicle from Jeremy Franklin!! They are outstanding!

KameelahMuhammad

15 de jul. de 2013

Ok so I had no intent on buying a new vehicle but I can honestly say that without Dion, OMG!! my outcome would not have been what it was. My first insteraction with him, he shook my hand and asked what it was that I was looking for and what were my expectations. I gave my truth, I needed to keep payment within the 300.00 range and something nice. I even told him my credit was not the best but he didnt juge me. He was so reassuring and held my hand the entire time. He along with Chris made the car buying process so seamless. Dion even took the time to go over all of the loan details inclduing the fine print. As overwelmed as I was, Dion was very up front about what I qualifed and didnt quaify for and he along with Chris worked hard to get me a loan that fit my budget. Never once did they tell me they could not do anything. Actually Dion assured me that I would be leaving with a vehicle that day. And with all smiles, he kept his word to me and now I can say Im a jeep girl!

Dmorgan65

22 de jun. de 2013

I work in customer service and I must say my experience with Jeremy Francklin's staff was one of the best customer service experiences I have ever had. They greeted me at my car and worked very hard to get me the car I wanted, In fact we had such a great experience with them we had my Father go see them and he bought car to. Then a few weeks later my boyfriend bought a truck from them. So If you want to go to a car dealership that has your best interest at heart your better head to Jeremy Franklin! They will take very good care of you right down to finding you a car you can afford if they don't have it on their lot!!! So go see them and then you will have your own review to write.

terrylain

17 de jun. de 2013

Sheik and Hector went up and beyond in their treatment and personal service that they offered me and my fiance'. Even after the sale of the vehicle, they continued to work with me on items that were advertised with the car but were not and worked hard until i was satisfied with each and every thing that i expected to receive with the vehicle until complete. The salesman were professional and quite affable. I not only would recommend anyone looking for a new or used vehicle to Jeremy Franklin but look forward to purchasing my next vehicle from them. They are the best!!

George and Marsha A.

24 de may. de 2013

We are frequent buyers of Jeremy Franklin Suzuki of Kansas City, We have established a great relationship with this dealership. There is nothing for these gentlemen to go over and beyond the call of duty to get you into a new or used car. We have purchased several vehicles from this dealership and trust us we have no desire to go anywhere else to get our cars. We have never had any problems or issues with our vehicles. If we do, they would fix the problem and if they can't they would let you know. The salesmen at Jeremy Franklin are awesome people. We just want to give special thanks to: Hector, Joseph, Jessie, TJ and Dion. These men has helped us in everyway possible and so we show them how we appreciate them by rewarding them with Gates Barbeque. We're the only customers who has provided the best barbeque in town; because this dealership knows who their best customers are. We are the customers they love! Sincerely, Marsha and George A. Jeremy Franklin Suzuki Best Customers

JohnCorcione

23 de may. de 2013

I bought my Suzuki Kizashi Sport SLS from Jeremy Franklin Suzuki. I was a little apprehensive on this purchase but i needed a vehicle that would be a little bit less in car payments, I never would have imagined buying a Suzuki. But they were able to satisfy my concerns and questions about servicing the Kizashi.Jesse and Hector understood my situation and made the sales process VERY easy. I had a very good experience with this group. Great Bunch of guys, I will be buying a second car and I definitely will be going back to them for their GREAT customer service!! Thanks again Jesse for making it a great buying experience.John Corcione

NotaFanofJeremyFranklin

22 de may. de 2013

I would not recommend Jeremy Franklin as they refused to tell you the price, and want you to sign paperwork, while saying don't worry, don't pay attention to that. They want you to commit to the purchase without knowing the price or down payment. The sales and finance team was very demanding wanting the buyer to make a decision then and there or the deal is off. They were requiring a lot of money down for an older vehicle that appears to have mechanical issues. The payment was very high for the type of vehicle. Mileage was very high for the year of the vehicle. It was obvious the vehicle has been on the lot for quite some time. Just wanted to let everyone know... I got a brand new 2013 vehicle from Jack Miller Kia. The entire team was very nice and helpful. I was asked to pay far less money down, got a lower payment and awesome warranty!!! The two staff members of Jeremy Franklin should watch the way they talk to people and should be ashamed of themselves! Thanks to the two of them, I am a very happy customer of Jack Miller Kia! Anyway those of you that think you got a great deal from Jeremy Franklin...you could have gotten a much better deal from Jack Miller Kia. Don't let the staff of Jeremy Franklin Suzuki make you feel as if you aren't worthy of a nice and reliable vehicle. Don't rush or let them push you into a vehicle you don't like or can't see yourself driving in two or three years. I thank them for being arrogant and rude...I just might have made a very costly mistake. Jack Miller Kia is located at 2900 Burlington North Kansas City FanofJackMillerKia

FatMomma8946

21 de may. de 2013

When I explained my car situation to Sheik and what happened with the last car he couldn't believe it and promised to have me in a new car and he did and I thank him so much, he turned my upside down situation in to a pleasant one. Need i remind you all that i am only 20 and got a new car. I MOST DEF WILL BE REFERRING PEOPLE TO THIS CAR LOT IN THE NEAR FUTURE.

justjess09

16 de may. de 2013

The entire car buying process can be a scary one. But EVERYONE at Jeremy Franklin made it SO enjoyable! It was quick and painless. Everyone is SO friendly and helpful!!

br00k2013

4 de abr. de 2013

My experience with Jeremy Franklin in KCMOI received the best customer satisfaction from the staff at Jeremy Franklin. From the moment I pulled in the drive way I was greeted by my cousin Deon Willis and he introduce me to Joshua. Both of these men were very professional and I felt really comfortable with them and the knowledge they had with Jeremy Franklin. I was approved for a 2006 Ford Explorer and now I have shared this experience with my sisters which will be coming down this week end to buy them a new vehicle. Thanks Jeremy Franklin and your wonderful staffJacq Kelley

DavidGriffiths

30 de mar. de 2013

Excellent sales staff and very professional. Surpassed my expectations and Jesse went out of his way to get me in the vehicle I wanted. I will definitely be coming back for my next vehicle purchase and will send anybody I know his way.

russelc

29 de mar. de 2013

Joshua made buying a car a great experience.. Incredible salesman and i would recommend him to anyone.. The dealership and other salesmen were awesome as well

lhuggins

23 de mar. de 2013

I purchased a 2010 Dodge Avenger. The car is amazing with very low miles. The service I received has been impeccable. I woulh highly recommend this paticular dealership to anyone looking to purchase a new or used vehicle without hesitation.

twebb1

22 de mar. de 2013

Tj is the best sales associate ever. To sum it up. When i walked in the door i was sad and depressed and when i walked out i felt like i didn't have a worry on the world! TJ is off the chain

modzeeoh

6 de mar. de 2013

We were approached with friendly conversation, we felt in charge of the sale instead of being pushed around, we got to look at the vehicle and test drive without being quized about finances first, it was just overall a wonderful experience. We felt like family. We are recommending them to anyone and everyone and will continue to make our vehicle purchases from jeremy franklin suzuki.

mslady38

20 de feb. de 2013

I went to the dealership to purchase a used vehicle. The car that I purchased is a nice vehicle, but it is out of my price range as far as payments. I contacted the dealership to find out who the lender was to cancel the loan and was advised by the manager that there was no way that he was letting me out of the deal and would nit give me the lender's name. He told me that it was one company but when I contacted them to cancel the loan, they said that they did not approve a loan for me.The dealership intentionally gave me the wrong info so that they could not get the loan cancelled. I was not even given copies of my documentation to verify that the loan was actually approved. I don't believe that the loan has been approved and they are shopping my loan around hoping to get an approval from someone, meanwhile they are holding the vehicle that I am trading in trying to list it on their website when it has not been paid off yet. I have never had such bad customer service in my life and I would not recommend this dealership to anyone, no matter what their credit situation may be. They will rip you off. I feel that if you cannot produce a valid lender, then you should cancel the deal and return my vehicle.

jimandchas

3 de feb. de 2013

No pressure to buy. Brandon was very courteous and walked us through the entire process.I would definitely recommend this dealership to any of my friends.

Diane Delaney

26 de ene. de 2013

Service department was very kind and answered all my questions. They were extremely fast and had my vehicle running in no time. I was very pleased with the service.

Karla Wyett

24 de ene. de 2013

We are return customers to Jeremy Franklin and love doing business with TJ, we live in Marshall and would drive to get great deals with you. Thank you so much for the 2012 Grand Vitara, it drives like a dream.

Rosalind O'Hora

21 de dic. de 2012

The men are always courteous. They answer all my questions and they explain what services they suggest and do. They give me advice to maintain good service to my car.

devildog58

7 de dic. de 2012

It was a pleasnt visit Deon Willis was really great to work with, and I would reccmend this Gentlemen as there Sales Rep and this Dealer Ship to everyone, My son might even by a car if he can get the Right Deal he plans on trading his 2004 Ford Taurus in when he get's his taxes.Thank you so much Jermey Franklin for having such Professional Employees.P.S. I also New your DadSincerely Mr. Graenser Sr.

forgiven032003

2 de dic. de 2012

Hector has went above and beyond to make me feel valued, cared for, and appreciated as a customer. He has made sure my needs are met to the very best standard and has even stepped away from his demanding position to personally take my car for a test drive. This has let me know that inspite of what others feel about this dealership that there are people inside that genuinely care about you. Patrick in service is very informative and responsive when taking care of the maintenance issues of my vehicle. Whatever Hector explains to him to meet my needs, Patrick does it.Hector, thank you for going that extra mile to for me to be "another satified customer!"

nhill89

13 de nov. de 2012

If I could use one word it would be fantastic. It was fast and easy and I was approved in a matter of 6 hours. They were determined to get me out of there into a new car and it worked. I love the car and loved my terms. Got what I wanted and I am able to get where I am going.

troy Swartz

12 de nov. de 2012

I want to think all the staff I had a fun best car buying exsperiance you could possiable have. Am a very hard person to please and jesse harden did that to a tee

regina.sullivan.7

6 de nov. de 2012

I TRULEY THANK JEREMY FRANKLINS SUZUKI AND DEON WILLIS FOR THERE PROFESSIONALISM TOWARDS MYSELF&SONS I WANT TO PERSONALLY THANK DEON WILLIS FOR GOING THE EXTRA MILES IN HELPING WITH THE PURCHASE OF OUR NEW CAR AND HIS DEACATION AND HARD WORK ON OUR BEHALF. WE SINCERELY APPRECAITE HIM AND ALL THAT HE DOES TO HELP FIRST TIME BUYERS AS MYSELF.. I WOULD RECOMAND ANYONE WHO WANT TO BUY A NEW OR USED CAR TO ASK FOR DEON R. WILLIS AT JEREMY FRANKLINS SUZUKI KANSAS CITY, MO. THANK SO MUCH MR. WILLIS YOU TOUCHED OUR HEARTS TODAY AND WE ARE SO EVERY GREATFUL.. SINCERELY..... REGINA SULLIVAN

EddieCarDriver

26 de oct. de 2012

I recently bought a "new to me" car at Jeremy Franklin. They have very personable staff who treated me like their most important customer. I love my car and will return here next time I'm in the market!

Bill Meyers

19 de oct. de 2012

I usually don't have great experiences buying cars, do to the Lack of Customer service... But I have found my Home for buying Cars. I went this past weekend to buy a car at Jeremy Franklin Suzuki and we greeted by a well trained Sales staff ! I Bought a Used Vehicle this weekend and was treated Like a King. I will be a returning Customer and will recommend this dealer to families and friends.

binayk

15 de oct. de 2012

I went to this dealership to buy a pre-owned car. They did not want to disclose the price of their vehicles until they got me "registered" and Dion promised me that my credit will not be hit. He went ahead and appraised my car and told me id get approved. I was a first time buyer and i filled in a credit application like he had asked and he told me he would submit it in the morning and give me a call. The next day i called the dealership and they told me that he was not working that day. I waited the next day and called him once again, and he said he was still working on it. It took him 3 days to inform me that i was approved and he will not buy my trade. I asked him if my credit was going to be hit badly and he said that it wont be hit that bad. He later called me and told me buy a car from him or never come back there again. This is the worst customer service i have ever received at a dealership and i will never go back there again. I advise anyone reading this not to go here and get ripped off. Ive received bank notifications from 10+ banks because they kept submitting my credit application to any bank they could find. Afterwards i didn't get approved anywhere because of too many inquiries. They ruined my chances of getting another car.

Binay Sharma

15 de oct. de 2012

I went to this dealership to buy a pre-owned car. They did not want to disclose the price of their vehicles until they got me "registered" and Dion promised me that my credit will not be hit. He went ahead and appraised my car and told me id get approved. I was a first time buyer and i filled in a credit application like he had asked and he told me he would submit it in the morning and give me a call. The next day i called the dealership and they told me that he was not working that day. I waited the next day and called him once again, and he said he was still working on it. It took him 3 days to inform me that i was approved and he will not buy my trade. I asked him if my credit was going to be hit badly and he said that it wont be hit that bad. He later called me and told me buy a car from him or never come back there again. This is the worst customer service i have ever received at a dealership and i will never go back there again. I advise anyone reading this not to go here and get ripped off. Ive received bank notifications from 10 banks because they kept submitting my credit application to any bank they could find. Afterwards i didn't get approved anywhere because of too many inquiries. They ruined my chances of getting another car.

MS Miller

6 de oct. de 2012

The Jeremy Franklin service department always does ab excellent job on all my auto services. The technician found a neail in the right front tire. He repaired tire and reset light.

ljd1980

19 de sep. de 2012

As I was traveling from St. Louis to Kansas City I experienced clutch issues. I contacted Paul at Jeremy Franklin Suzuki to ask about it, he told me what he thought it was, gave me the name and number of a tow truck in the event that I didnt make it to the store, and then looked to see if he had the part in stock. When I arrived to the store he was ready for me, paperwork in hand. I was also greeted by Dion, who works in sales. I work in the auto industry, so I know that it is standard procedure to have the sales department actively work with service in putting people in new cars. He was not pushy with his approach, he showed me a few cars while I killed time waiting for my rental car. My car was repaired and ready as promised and works fantastic!I will absolutely use Jeremy Franklin Suzuki again, and would recommend this service department to anyone.

deanacruz

8 de sep. de 2012

Deon Willis is an excellent salesman, from start to finish. We arrived at the car lot he greeted us at the door and everything was ready to go, all paperwork and car. Finished the paperwork and Mr. Franklin personally thanked us for coming in to the dealership, and spoke to us like we had been longtime time customers. We are "Very satisified customers." There is no better dealership in the KC area, we have bought several cars from other dealers, and by far Jeremy Franklins is #1 in our book. We recommend to all all our friends looking to purchase a car.Chris and Deana CruzLawson,MO

shaunymy

19 de ago. de 2012

Everything was great. Everyone was friendly and customer oriented. I'm glad I decided to come back. I was able to get into a brand new vehicle that I like a lot.

mroby1114

17 de ago. de 2012

The best service anyone could ever ask to receive. Professionalism, Courtesy, Kindness, Respectfulness describes the customer care received from the dealership. All of my questions were answered without hesitation. My car was delivered spotless. I enjoy my 2012 Suzuki Kazashi GTS car very much. It is an eye catcher to the young and the old and people from all professions. I will continue doing business with this dealership. Martha A. Roby

aliskinner

14 de ago. de 2012

Deon, our sales associate, was amazing. I first called asking about a car they had listed online. Deon answered all of my questions and even pre-approved me over the phone. When I arrived I was immediately greeted with a smile and I felt welcome. Deon was completely confident in answering all of my questions and was not pushy at all. This was the 4th vehicle I had purchased from them and I keep returning for their customer service. Their finance staff works with you to get you where you want to be and are always courteous. Patrick, their service manager, is also amazing. I don't know what I would do without him there when I'm having trouble or just need some questions answered. I will continue to purchase my vehicles from them. It's always a great experience!Ali

rehaynes

2 de ago. de 2012

From the time I pulled on the lot, to the time I drove off in my new X5, it was the best car buying experience of my life!

Danny JW

27 de jul. de 2012

Driving from Colorado, engine light luminated, Took car to O'Reillys Auto service, They Said it was a bad catalitic Converter Code. I called and talked to Paul Griffin in the service Dept. Paul listened very patiently as I Explained the situation, Paul advised me to bring the car in and have it checked out, to see what they could do to help me. Paul did the nesscessary paper work. Explained in detail what needed to be done and also the cost. Which was N/A due to the warranty. Paul showed us to the waiting room , as our car was being serviced. Dion a Sales Consultant, introduced himself and asked if we needed any further assistance, My wife asked him a question about a spare key for our car. Dion without hesitation took us back to the Parts Dept. where he introduced us to Ian Taylor, who Kindly took our order and processed it right away. Ian Taylor got us the key blank, gave us the address & information to have the key cut. Ian also ordered us a clicker. Soon after,Paul said the car was done. It was a wonderful experience, Everyone was so nice and Friendly. Today Friday July 27th Returned to Jeremy Franklin to retrieve my remote clicker. Was imediately welcomed by Dion as he opened the door for us. Saw Paul he greeted us with a friendly smile and hello. He put us in touch with Patrick. Which by the way is the person I had talked to earlier before arriving. Patrick got right on it, got the remote programed we checked in with Ian Taylor who is always so friendly and helpful. Then we were on our way. Unfortunately we were here in town, from Denver, Colorado to attend a funeral. You all made our stay here so pleasant and easier to bear. I truly wish I could have you all service our Denver area. It was such a pleasure. Thank you from the Williams Family

bmckelvy

26 de jul. de 2012

What attracted me to this dealer was an internet listing for an older model Jeep. I had owned a Jeep for 16 years, and was a happy owner. So I responded on line to the Jeep ad. Jesse contacted me phone less than an hour after I applied on line to tell me that the Jeep had been sold, and he convinced me that if I came out to the dealership he would find me something that I would like. I had not shopped for a vehicle in over 16 years, and I had already purchased a vehicle from an auction( not related to the dealership) that turned out to be a real lemon. So, I was not thrilled about going into the Franklin's dealership. Besides, it was not a Chrysler dealer. But as it turned out Jess was very courteous, friendly, and honest. I liked his honesty about terms, conditions, etc. related to the purchase. I have less than perfect credit, but he was able to work a great deal out for me. I did not like the total price of the vehicle, but that was related to my credit record which had nothing to do with the salesperson or the dealership.I am very happy that I now have a used vehicle that has low mileage and 100% warranty.

jhavlas

25 de jul. de 2012

As a 62 yr. old female, I go to dealerships with fear and trepedation. Like I have a bullseye in the middle of my forehead. From the minute I walked into the dealership, T.J. treated me with dignity and respect. He did not pressure me, he listened to what I had to say, and he did his best to get me the deal I wanted. It was a great experience.

isabelladoss2

12 de jul. de 2012

This place has been the easiest dealership to work with! I am a single mom and haven't bought very many vehicles because I don't know alot about buying a car without feeling like I got the shaft. I had lots of questions and Jesse was very kind and patient while working with me. He did a great job of explaining all the financing lingo as well. When it came time to handle the financial end of the deal, Hector was very kind as well. He listened to what I needed as far as monthly payments and delivered! I felt like both men were very honest caring stand up guys! I will buy from Jeremy Franklin Suzuki again! And I will recommend them to anyone I know!

RebeccaHicks

11 de jul. de 2012

I have NEVER liked going to buy a car until now! Dion Daniel was the BEST dealer I have ever worked with!!! He took the fear and hatred out of buying a car... We talked about a couple vehicles and he was very helpful when making our decisions. I was not pressured into anything and he made it very easy to work with. I recommend working with him and my mother, and sister are both buying cars here now!

larryfred61

26 de jun. de 2012

I great time getting this new car. I was down and out when I went in and walk out in a great car. I had they same service from Pete Franklin 1980. They both know haw to take care of there customers.

Chris Almvig

25 de jun. de 2012

I owned a Grand Vitara in Florida 12 years ago and loved it, but didn't think I could afford a new one until I came in to Jeremy Franklin and met with Vernessa and Sales Manager, Chris. After test driving the 2012 Grand Vitara, I realized it is a much improved version of my old one....so many safety features, and a smooth ride. Vernessa and Chris worked the numbers with me and I am thrilled to say that I am now the owner of a bright red, GV. It's a beauty with a striking black interior! In my quest for a new car, I'd been to 5 other dealers in two weeks and by far my experience at Jeremy Franklin was the most customer friendly. I wish I'd stopped there first.

davidl29

5 de jun. de 2012

Great Customer service I bought from out of state and was met with the utmost care from start to finish even after the sale I still have contact from the dealership I am impressed and will recommend everyone to shop there.Thanks to all from OKLAHOMA we appreciate you.

mezmarizn

19 de abr. de 2012

I was pleased with the cost of the repair service as well as the amount of time it took to complete the repair. The dealership is close to my job so very convenient. Also, as result of getting my oil change I was informed of other maintenance repairs needed. I was not able to get them do the same day; however, the service manager stated he would be willing to give me a 10% discount off the needed repairs upon my return. The dealership honored the discount when I returned even though it was not in writing.

tmllar5hmt

5 de abr. de 2012

I have never had such exemplary service in buying a car before this purchase. The quality of vehicle and competitiveness of pricing was outstanding, but more importantly, the service and follow up after the sale represents how things should go, but rarely do. After delivery I received multiple follow ups to make sure everything was as it should be and to address any concerns. Since everything was so thorough during the process, there were none but I have no doubt any issue would have been handled immediately. Outstanding experience!!

pburge519

23 de mar. de 2012

The dealer did not try to help me at all. I gave him what I could afford every month and he came out with a paper that DOUBLED what I said I could afford and said there was nothing else he could do for me. He obviously did not care about customer service and respecting everyone that came in. I will not ever be back to this car dealership and I am recommending others not to go there as well. As soon as I get there I am dragged inside before I am allowed to even LOOK at a car. Where is the customer service? Not here.

SabbyWanyonyi

7 de feb. de 2012

Customer service is always great and the people are very friendly.I feel that for $180 the brakes should at least come with some kind of warranty. The price was not competitive but I prefer Jeremy Franklin because their services are always satisfactory.

johnsonkm

27 de ene. de 2012

When I arrived the first time Patrick told me it was a 45 minute wait so I asked if I came back later did he think it would be faster, he told me yes. When I went back at 1pm he told me he could have me in and out within 30 minutes.

awpickel

17 de dic. de 2011

This is probably the 15th car I have purchased in my lifetime. I went to Jeremy Franklin Suzuki because I trust the manager, Hector Espinoza. I specified what I was looking for and asked me him my questions. Mr. Espinoza was always cordial and always specific. On the one or two questions which he could not answer immmediately, he went and retrieved the answer for me. After the sale, they have been just as great to work with, not forgetting my name nor the fact that I just purchased a car. Truly Hector and his staff treat each person as an individual, not a dollar sign.Sincerely, A.W.

MS Miller

24 de oct. de 2011

The Jeremy Franklin Service Department did a tremendous job in repairing, replacing parts when I took may car for service. The technicians changed my oil, replaced the oil covered gasket, and the back passager door handle.

obr

12 de oct. de 2011

TJ Clark and the Finance Manager was very professional and friendly. I'm glad and happy I was able to purchse a vehicle due to my situation. TJ Clark is the bomb! I would refer anyone who's looking for car/suv. THANKS!

CindiSue

28 de sep. de 2011

Salesperson was very courteous & not pushy. He was there to serve the customer. Receptionist, Kia, was very friendly & professional as well. The "deal maker" guy seemed a bit arrogant, but overall it was a good experience.

sassyvon

16 de sep. de 2011

Words can't express how greatful I am to have a sales rep like TJ and a dealership like Jeremy Franklin. I have some severe credit issues and was not once treated any different. Jeremy Franklin even took the time to come over and introduce his self to me. My process was unbelievably fast. I previously applied at other dealerships and was told because of my credit they couldn't help me. TJ at Jeremy Franklin told me he could help me and he did!!!! I was able to purchase a late model/low mileage vehicle at a great price!!! The best thing about my experience is they gave me options. They treated me as if I had the best credit score ever. They also gave me some great incentives such as free detailing and very low cost oil changes. Thank you Jeremy Franklin and TJ!!!! I have already referred a couple of my co-workers to your dealership!!!

excontroller

15 de sep. de 2011

This is my 4th purchase from Jeremy Franklin, and the 4th time hat I've dealt with Deon. I continue to return to Jeremy Franklin because of the friendly, personal service that I receive there. The entire staff treats you like you matter. Like family. Deon is always friendly, and adds his own personal touch his service. There aren't many places where you do business, and they remember your name, and your family. That's the way it is at Jeremy Franklin, and that's why I keep coming back.

gamm

8 de ago. de 2011

Brought Kizashi in for oil change and tire rotation.Had two service coupons from dealer website that they honored for a very good price for the services.ServiceAdviser checked for any recall and their was one that dealer advised me of andfixed under warranty right away.So thankful he checked and was fixed immediately.

1shanaedge

14 de jul. de 2011

I have a 2005 scion tc that i wanted to get a estimate on trade in value for my vehicle. The only things that was wrg with my car was that i needed a back plate assembly, which was only goin to take $150 to replace, and i need a set of tires. Did my research before i got there and rough black book value was $5500. Mind you that Mr. Espinosa was relaying all info to his little menion and never even came over to greet me let alone shake my hand. Do you know this idiot said that he could only give me $4000, less then rough value. I even showed them the black book that said it, he wouldnt budge on the price saying that he would have to change out the whole trunk assembly. I specifically asked menion to show me exactly what else he saw wrg with my car. He took me out there and pointed to something that was sticking out of my trunk and said that it seems like there are wires sticking out of it. I looked at what he was pointing out and i told him are you serious that is the tip of my fishing pool that was stinking out (what idiots). And do you think he change the price...of course not. We all know that dealers are a bunch of snakes trying to get you for the cheapest amount they can get so that they can turn right around and sell it for 2x the amount. But this dealership takes the cake. Good news is that I went to Overland park and got my car traded in for $7000. What i recommend Mr."idiot" to do is to take some intiative and do some research before you loose out on a deal that might slip through your hands. And never underestimate a females knowledge when it comes to pricing on a vehicles.

curLie

7 de jul. de 2011

We are a repeat customer of Jeremy Franklin's Suzuki. This is the second vehicle we have purchase and we have nothing but praise for this dealership and its sales staff.The first time was a great experience and this time was even better. We especially enjoyed working with Deon Willis who is a highly trained, very knowledgeable and courteous sales representative. Some dealerships follow you around not giving you time to look over the car lot. We did not feel that pressure at all on either occasion at Jeremy Franklin's Suzuki. I hope that anyone looking for an automobile will at least visit this dealership first. You will be very, very satified.

rich5362

30 de jun. de 2011

Deon and the people at Jeremy Franklin Suzuki were very helpful and really concerned that I made the best choice that would fit with my budget. I went there several times to look at cars and I felt welcome each time. The sales rep Deon Willis even spent about an hour and a half teaching me to drive a stick shift. He didn't even know if I was going to purchase the car. These guys hands down are the best in KC!

shidabrooks

22 de jun. de 2011

When I walked in the Jermery Franklin I was kind of disscouraged about car shopping because of the hassel I was going through with other car lots. When I first walked in they changed my whole attitude every sales associated greeted me and assisted me with where I needed to go. When I first got there Ms. Willis was with another client but he did take the time out to acknowledge my presence. He was very helpful he asked questions not only concerning why I was looking for a car but also about my life to put me in a car assuitable for me and my family. He was a excellent sales rep and I would recomend him as well as Jeremy Franklin Suzuki to annyone looking for a car. I was albe to get the car I wanted at a price I could afford.

croseberry

3 de jun. de 2011

I would recommend Susuki To my Friends and Family. I Have been coming to Suzuki for 6 years and have been satisfied at every visit.The Employees are so helpful and concerned about the quality of care. If you need service done go to Jeremy Franklin Suzuki.

agakias

26 de abr. de 2011

Deon welcomed us with a smile, he served us energetically with lots of enthusiasm. Answered our numerous questions showed us multiple alternative options. Explained cost benefits advantages versus disadvantages. Deon was very very patient and kind to us. We left Jeremy franklin very happy satisfied customers.

JerryHall

5 de abr. de 2011

Alex has been very helpful all through this transaction. He was well informed on the car and very successful with acquiring a good deal on our trade-in of a van and travel trailer. He has checked several times to see if we are completely satisfied, which we are. We had some service issues and Alex made sure they were taken care of to our satisfaction. This has been the best car buying experience we have ever had, We have already highly recommended Jeremy Franklin Suzuki and especially Alex to friends and family.

msvwilliams95

2 de abr. de 2011

This is the second time I have bought a car from Deon Willis at Jeremy Franklin Suzuki and I must say, each time was a great experience. All of the staff were friendly and rpofessional, whether they were helping you or not. The finance department was quick in finding a lender for me and the process was very quick and easy. I would definitely recommend this dealership to anyone I know.

suespho

2 de abr. de 2011

Patrick Swagan was my sales advisor . My heater was not working, I was kind a nervous about how much it is goin to cost me But Patrick assured me he will try his best to have it done at reasonable price that made me feel good to know that. After the work was done I was qouted more than that i thought but not too high of a price.

jneilon

1 de abr. de 2011

This dealership was able to get me approved when NO ONE chould. I was offered a 2010 with low miles. I test drove the car and loved it. The only thing I was some what unhappy with was the time I was there BUT it was NOT so much Deons or the car dealerships fault. I would recommend this dealer to everyone that would be looking to buy a new or used car. Two thumbs up for Deon and the dealership. Thanks guys

Alice Richardson

16 de mar. de 2011

I have been coming to this dealership for service for several years//every since I had a recall for a part on my car. The service dept has always explained things to me, in a way that I can understand. Patrick in particular, has also been very kind,in fact I bought my last car in part because of the great service at this dealership!!

vgcollins

14 de feb. de 2011

Deon was great to work with, knowledgable about products, not aggressive or overbearing, let me make the decission. I brought 2 cars from him and sent in some friends also...best salesman at dealership... I would buy from Deon anywhere he sold. I recommend my car to a lot of people looking for a good running vehical .

jimbarb

13 de feb. de 2011

Spent a hour and a half trying to buy a van. Was basically told I didn't want the van as I should buy something more expensive. Then was left sitting for over an hour and totally ignored. Finally just drove away. Go somewhere else...I will never do business with them again.

josied033

12 de feb. de 2011

I had occassion to work with Deon Willis and found him to be very knowlegable concerning the vehicles I looked at. His presence is quite inviting and places his customer at ease.I gave my ratings due to the appearance of the dealership,the friendliness of the employees and my overall experience during my visit.

marcialb

17 de dic. de 2010

My visit was for routine maintenance but I was treated with courtesy and promptly. I had visited the dealership the day before and Mr. Griffin had told me what the cost would be. Mr. Welcher informed me to be prepared to replase my brake pads within sixty days. I appreciate knowing about upcoming expenses. It was a very satisfactory visit.

lillian porter

10 de dic. de 2010

I've purchased a few new vechicle's,but this by far has been the best experience,The sales rep Deon made me and my family feel so comfortable,I didn't feel pressured at all which made the sale go very smoothly as a matter of fact very one I came in to contact with at the dealership was very kind,I've had to go back acouple time's since my purchase and Deon alway's take's a moment to stop and chat,koodle's to such a personable indivisual.

StacySnoddy

9 de dic. de 2010

When I walked into JF I did not get that overwhelming feeling that I was being forced or pressured to purchase a vehicle. I started out working with a guy name Kevin, Keith (it started with a "K") and he was also just as nice and answered a lot of my questions before I walked into the store. I ended up working with Brandon and Joseph and they were AWESOME!!! When I was in the process of making a decision to either buy from JF or from another dealership they did not bombard me with telephone calls. They would call maybe every other day or every third day. I think that if I would have been or felt pressured I probably would have gone to a different dealership. I told them what I could do and what I was working with and they made it happen for me. Before I got my car and after the purchase of my car I called quite a bit and spoke with Brandon and Joseph (I had questions) and they always took my calls and answered my questions. If they did not know the answer they would find out and call me back. So, I can say that I am another satisfied customer. ?

milstead24

15 de nov. de 2010

What can I say...by far the best car buying experience I have ever had. From top notch customer service to the friendliness of everyone there this is what a car dealership should be like. Very reasonably priced and made sure I was 100% happy with every aspect of the deal. Went the extra mile to ensure everything was to my satisfaction. A great bunch of guys to deal with. No doubt I will be back the next time I am looking.

marshalldavis

18 de oct. de 2010

I was very pleased with the service rendered and the friendliness and professionalism of the staff. I was not inconvenienced as I was given a loaner car for the day. I have and will continue to refer my family and friends to this dealership. Patrick and Paul and the service department was excellent. I arrived after the service department was closed, but Hector had my bill, car and keys waiting for me. Thank you for a job well done. Marshall Davis

musclebai

8 de ago. de 2010

found my car online at their website and it was competitively priced compared to elsewhere.saw the car and completed a test drive.clean car fax.i have had the car for about 6 weeks now and i must say it is excellent.my agency also did a pre buy check up and it came out cleanthnx TJ for all the help

ksgguinn1305

16 de jul. de 2010

llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll love these Guys, thirth car i brought

h2obugz

5 de jul. de 2010

Very friendly and helpful. All of our phone calls and inquiries were returned promptly they answered all of our questions. They scheduled our delivery the next day and the process was very thourogh. These guys really did a great job throughout the entire process.

sbankskc

30 de jun. de 2010

I'm really greatful and happy for the service i was provided, patrick was very nice and knew what he was talking about with all the things my car needed.awesome work jermy franklin suzuki kansas city! my car is driving so much better and all the noise i was hearing are GONE!

gbratsberg

5 de jun. de 2010

My experience was very good. I came in with several challenges for them to overcome, in order to get me in a vehicle, and they were able to do it no problem. I love my new car, and would highly reccomend Jeremy Franklin Suzuki, and Jesse Hardin, to anyone wanting to buy a new or used vehicle.

vmvargas8822

23 de mar. de 2010

from the time i walked in to the time i drove away with the new vehical i was treated with respect and professionalism or like one of the family. i have delt with other dealerships in the past and never had a good experiance it always felt like i was treated like just another customer and they needed to get a car out than to get into a car worth buying.

kirki27

11 de mar. de 2010

Where do I even start? The salesman who I was working with told me several lies about the car to begin with. He told me it had anti-lock brakes, which it doesn't. He told me it had automatic lights, which it doesn't. He told me it was a V6 when really its only 4. He told me it had heated side mirrors, which it doesn't. He told me the MPGs were 25 city and 30 highway, when really its about 20 city and 25 highway. Because I THOUGHT it had everything I wanted I bought the car in early January. It did have a few small things that I wanted fixed which he agreed to (broken vent, broken lock, and scratches on the bumper). The salesman told me they would be fixed before I picked up the car. I go to pick up the car, and nothing had been fixed. I set an apointment to come in and get them fixed. I came back about a week later, waited about an hour for them to come and tell me that their service people left around the time I had gotten there (yes an HOUR earlier). So, I set another apointement a week later. I come back, again, wait about an hour to find that the only thing fixed was the scratches on the bumper which looked like it was done with a q-tip, I was then informed that their service people, AGAIN, had left before the job was done. So, I make yet another apointment, this time I wait about an hour and a half for them to tell me they dont have the right parts. Again, another apointment, again waiting an hour, again they tell me they cant fix it because they ordered a part for a Caliber, not an Avenger. After, yet another irritating visit, I called back when I left to let the manager know what was going on. I wait on hold for him to talk to the service people, when he come back on the line, all he basically tells me that that it will be fixed next time. So now I set up my 5th apointment, and I get there and wait another hour. They finally fixed the lock, but here's the kicker, the first thing out of the service guys mouth is "I'm the middle man so you can yell at me all you want" and he proceded to tell me that the part they ordered was not inspected when they received it and it was broken when they took it out of the box. So, I will admit, I'm PISSED at this point and I let him know how I felt. Instead of using the wonderful customer service that this dealership apparently prides themselves on he says "Well its only a vent, dont get mad" I said "NO! Its not just a vent, its that I've been here 5 times and everytime you keep giving me excuses!" and his reply is (in a very condisending manor) "Well I hope you have a wonderful day" and stalks off quickly ahead of me aparently pissed at ME! As he was walking away I asked where my key was and without even looking back or slowing down he said "In the car!" and he disappeared into the shop. So now its March 11, three months after I bought the car and something as simple as a vent has not even been fixed. I now have to make a 6th appointment to get something fixed that I was TOLD was going to be fixed before I even picked up the car. By far the WORST experience buying a car EVER!!! I would never buy another car here, nor would I ever recommend this place even to my worst enemy! I think its time to get your ____ together and stop advertising "friendly service" when its the farthest from the truth I've ever heard. (feel free to fill in the blank!!)

sfgates

22 de ene. de 2010

My experience with this dealership and the two salesmen there was very informational. All my questions were answered, the way a knowledgeable person of this subject matter should be able to answer them. I was treated as a person, not as a number, and greatly appreciated this. The quality of their service would have received a 5 rating too, except a couple of items were missed by the salesman, that I had to mention. Overall, I enjoyed my automobile buying experience there, and received a very good deal for my money and time. I have and would recommend this dealership again.

bradyleeway

30 de nov. de 2009

The buying experience was good to work with Ricky, my salesperson. When the managaer, Joseph Espinoza, got involved, it made it tough to sign the dotted line (an interaction not worth noting). After I purchased the car the service department was a little suspect. The seat repair to several small cigarette burns was completed but it was not the best craftsmanship. Then the part that is irritating but not devestating. My car was to have carpeted car mats in the front and rear as noted on the window sticker (which I kept as record). When I went to get into the car I purchased, the drivers side did not have a mat. Both Joeseph and Ricky said they would get me a mat but didn't have one at the time. It has been a month and a half now and without boring everyone, the dealership does not have nor will it purchase a new mat. Correspondence with them has been minimal, except when I initiated the interaction. When confronted, Joseph said he will get one to me when they get a car in to match my interior carpet. Again, it has been over a month and a half since I bought my car with no activity. This is, at the most, an $80 purchase that they do not seem willing to make to complete their obligation. I will not recommend this dealer and I had thought the dishonest car dealerships had vanished, however, I am mistaken. Thankfully this is only an $80 remedy and not something major. This dealership wants you to sign and will not take care of the back end issues. Good luck to anyone purchasing a car from Jeremy Franklin Suzuki.PS: They may respond by saying that they will get me a mat "once they get a car in that matches" my car interior. Again, it has been a month and a half and next to no communication about their intentions, I do not believe a word they say.

wamaithar

4 de nov. de 2009

Jesse was very professional and had a great attitude. he was not only concerned about selling the car but wanted to make sure that i liked and enjoyed what he was selling to me. He made sure my needs were catered for, tried as much as possible to get me the car with the lowest mileage for the best price, also made sure i got a the best trade price for my car. His honesty and spirit was also amicable. He called to Follow up after i bought the car.

bgiles

2 de nov. de 2009

I purchased a Grand Vitara for my business vehicle. I received a great price and everyone at the dealership was friendly and helpful. Everything was straightforward and went smoothly. We have had the Grand Vitara back for oil changes and the service department is excellent too. I would definately recommend this dealership to family and friends.

azcancer73

31 de oct. de 2009

I recently purchased a 2007 used Chevrolet Avalanche from Jeremy Franklin Suzuki. I worked with Joshua Espinosa when finalizing my decision to buy my vehicle. He was very honest, friendly, genuine and knowledgeable. Joshua welcomed and respected my questions and was very patient in the process. Everyone else in the dealership seemed to posess the same qualities. I've purchased many vehicles from various dealerships in my life and many times my experiences were horrible. Jeremy Franklin is definately an outstanding dealership demonstating excellent customer service! I will definatley recommend and conduct future business with Jeremy Franklin.

ajdaslh

31 de oct. de 2009

i didnt think i would be able to get such a great deal on financing. i didnt think i could get any financing at all and when i was there i got a great deal

Shanes00

31 de oct. de 2009

I went in looking for a reliable car, knew I didn't have very good credit. Joshua and I looked a few vehicles, took some for a test drive. We went over a few numbers and with very little money down and low monthly payments I was able to drive away with an 05 Ford Taurus.

naesbubble

31 de oct. de 2009

I came out to look for a car because our family had grown. I found this dealership and TJ Clark to be very helpful. Everyone at the dealership was friendly. TJ helped me find a car that fit my needs at a good price. I would refer anyone to visit the dealership and I did. My cousin also went a bought a car about a year later.

palbanes

31 de oct. de 2009

Went in to change from driving a Mazdaspeed 3 to a Suzuki SX4 Crossover because I decided that this type of vehicle better fits my lifestyle. Dealer seemed willing to work towards meeting the criteria I had set to decide whether or not I could justify this trade-in / new car purchase. It's only been my first day with the car but I am pretty sure that after a few climbing and camping trips I won't regret it.

rturner

30 de oct. de 2009

I was looking for a new car that would be safe and reliable for me to take to college. I had heard nothing but good things about Jeremy Franklin's Suzuki so I thought I would take a look there. Upon arriving, I was immediately greeted but Josh Espinosa and he walked me through the dealership and really took his time going over each vehicle. I ended up purchased a used Honde Accord and he was completely right, it was the perfect car for me and suited my needs perfectly. I would most definately recommend Josh to everyone, his service was excellent!

GuitarBox

29 de oct. de 2009

Buying a used car can be a hassle for some people that do not do their own research ahead of time. i made sure I Knew what I wanted as well as what I was willing to pay. After searching auto-trader for days looking for what I wanted I came across the Nissan. It was to a surprise a little less than what I was willing to pay. I called to confirm the car was actually there and that was the price. Joshua Espinosa did a great job answering all my questions over the phone and didn't seem shady. I went to the dealership the next day and purchased the car. Process went smooth and quick just like it should. Great place to buy a vehicle!

ener2003

28 de oct. de 2009

We made an appt with Jesse on Friday night to see a specific vehicle we saw online. That Saturday we had a few vehicles to look at and Jeremy Franklin was our first stop. We were not so impressed with the vehicle. It was fine, but we really didnt want a minivan,. We wanted the room and ability to transport people and things, but we were not impressed with the minivan. We explained what we needed and later that day when we where stuck at another dealership waiting, Jesse called to tell us about the Suzuki xl7 crossover vehicles that had in stock- he said they had the seating like a minivan but the car was more like a SUV. We went to see the vehicle and had to get it. The car was great and the price was right not to mention the miles and warranty. We knew nothing about Suzuki XL7 and didnt know anybody that had one. Jesse did a good and thorough job explaining and selling the vehicle. We made a good deal and drove the 2008 Suzuki XL7 home that night. Jesse was a very good salesman. Thanks Jesse. We will be back when we are ready to buy another car. We dont have the greatest credit but they were still able to get a lower interest rate and payment. Thanks to Chris.

apollo 8

28 de oct. de 2009

I went in looking for a new car without any hope. I was looked down by other dealers I had visted the past couple of weeks. I work hard but am judged by my appearance (I have some physical disabilities). When I went into Jeremy Franklin Suzuki I was greeted by a young man with a big smile on his face. He made me feel so welcomed and treated me with respect. He made me feel like I didn't have any disabilities at all.He took extra care to make sure I was comfortable without making me feel handicap. His product knowledge was amazing and he did not pressure me in anny form as in the previous dealers. I purchased my new car that day and I will never forget how I was treated with respect and dignity. I will never forget my wonderful experience. Thanks to that wonderful young man Joshua Espinosa.

mikepruitt2842

28 de oct. de 2009

Deon is a great salesman. He ahs helped several people within my family obtain a new vehicle. All the people at Jeremy Franklin were awesome. I would recommend Deon and the rest of the Jeremy Franklin family to all I know who are looking to purchase that new ride. Deon keep up the good work. Be Blessedmikepruitt2842

yankesfan

27 de oct. de 2009

Never once have I left a dealership and felt completely satisfied about my purchasing decision. Knowing that Jeremy Franklin Suzuki offers a 5 day 150 mile love it or leave it policy on there certified 145 point inspected vehicles. Also after doing my own personal research, I knew the car I wanted and that they had the best price within 150 miles, I expected to get there and see the price was more or even a ton of "HIDDEN FEE"S" which there wasn't. I got the best deal in town. The whole sales team was respectful and helpful. My salesman Joshua Espinosa seemed very knowledgeable and gave me everything upfront. Also the managers Hector and Joseph were willing to answer any questions I asked and gave me no pressure. Its hard to find that at a dealership now a days. I would recommend this dealership to anyone who wants a quality vehicle at the best price to Jeremy franklin Suzuki.

pacwj

27 de oct. de 2009

My experience at Jeremy Franklin was a really good one! As a grandmother I needed a vehicle large enough for my four grandkids and that's just what I was able to get in no time! Jesse Hardin wasted no time; he was able to "expedite" the purchase of a 2007 Dodge Caravan. With my busy schedule, that was my priority. My grandkids really like it! I appreciate the professional and friendly customer service I received.

Daddygblatty

27 de oct. de 2009

I really enjoyed my buying experience at Jeremy Franklin's dealership. I purchased a new SX4 at a great price. I shopped around, and got the best price there. My salesperson introduced me to Jeremy Franklin himself. Mr Franklin took the time to drive in the vehicle with me, and show me how it works. The price was quick and easy. I would definitely buy another vehicle from this dealership.

is2messiah

27 de oct. de 2009

My overall experience was excellent. No pressure, truthful answers, no restrictions on my test drive, just a pleasant experience. Be an educated consumer and know what you want and how much is a good price and then see this dealer. ...............................................................................................................................................................................................................................................................................................................................................

StanET7

27 de oct. de 2009

I went in looking for a car, Joshua helped me find one that was best for me. We took one for a test drive and decided that the Dodge Avenger was the car I wanted. Joshua gave me a few options and helped me pick out which was best for me. He was thourough but quick.

magnifico74

26 de oct. de 2009

We needed a new vehicle and chose Jeremy Franklin Suzuki for its reputation as a no stress dealership. Our salesman Josh was exeptional and answered all our questions and made our purchasing experience verycomfortable for once. I would recommend Josh to anyone who is in the market for a new vehicle.

lblock

26 de oct. de 2009

I would recommend this dealership because the sales team bends over backwards to assist you in finding the vehicle that you are looking for. As well as the finance team, assisting you in finding financing that fits your budget. The Service department also finds a way to have your vehicle repaired properly and in a timely fashion.

dcottrill

26 de oct. de 2009

Let me start out by saying that my husband picked Jeremy Franklin Suzuki after doing a lot of research and having a bad experience at a dealership in Saint Joseph. He was looking for a mini-van and didnt have too much luck, and to tell you the truth I didnt know if really wanted one anyway. Im a new mom and my husband told me that it would be much easer to get him in and out of the car seat. So after him going down there he called me and told me that they were going to be able to get us a mini-van and a car, both newer than what we were trading in. He drove the mini-van home that night and I instantly fell in love with it. I dont know why I waited so long for a min-van. I had to go down and sign some paper work a few days later and the whole staff was very nice including Jesse Hardin the salesmen. I would recommend them to my friends.Thanks,Darla CSaint Joseph, MO

naitosha.penn

26 de oct. de 2009

Joshua was very courteous, professional, and friendly. He was able to answer all my questions regarding the different vehicles that I looked at. My overall experience with this dealership was very satisfying, from the sales man to the finance manager. The finance manager also went above and beyond his job duties to get me the best offer possible when it came to the price of the car and the financing. The final price that I paid for the car was well below kbb.

jhock0

26 de oct. de 2009

Great cars and very hands on sales person. He gave me a feeling that I was getting a good buy, and I have that feeling every time I get into my vehicle. I really was happy with the effort that went into getting me a financing situation that I was comfortable with. My financing deal will save me thousands over the life of the loan. The service could not be better.

reggie8888

26 de oct. de 2009

My wife and I own a 1992 Suzuki. She wanted a new car. In this economy we knew that gas mileage is important. When we went to the Suzuki dealship Deon Willis was our salesman. He was very knowledgeable on the car and great with the customer. He told us what we needed to know.

msridgell01a

26 de oct. de 2009

The dealer was very friendly. This dealership was great they helped me get approved for my first purchased car. They did only work on it for the one day I came in but they called me each day to help me get financed. My car was a good price for the year and miles on the car.

lanellechase

25 de oct. de 2009

Mark was very friendly and helpful, as were all the staff. Thanks! great great greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreat

ckmaster

24 de oct. de 2009

The first car I ever bought was through Jeremy Franklin. When I looked around for cars I would always look at the price and say to myself, "I wonder how much I can talk them down." or think "I need a strategy if I'm going to get the best deal." I was blown away by the concept of a dealership that doesn't negotiate on their price. They price it you buy it, or don't buy it. Not only is it not negotiable but it was the best price around and there was no hassle of wondering if they could have given it to me for less.I gave them how much I wanted to spend a month and even though I had very limited credit history and no co-signers, they found someone to work with me so I can finally start building my own credit.

llinkc

23 de oct. de 2009

I could not have been more pleased with the service I recieved from Joshua. Extremely friendly, helpful and no pressure. Joshua was able to put a deal together for me for the car I wanted and the price I needed. I would not hesitate to use this dealership again or refer my friends to them.

ivory jackson

23 de oct. de 2009

this dealer had a wide selection of car and trucks too choose from .sale person was great too work with they took their time no rushing me. very professional fincance team they worked for you .most of all they have quility vechiles i will tell my family and friend, of the stress free experince i had

Ltyler

21 de oct. de 2009

He was a very good saleperson very helpful and knowledgeable about every vehicle on the lot..TJ was very pleasant and helpful and understanding with my journey of purchasing a new vehicle.TJ went over and beyond his duties as a sales person to even help me with finding a good insurance company..Thanks TJ for being so helpful you rock keep up the good work...

Domc1979

21 de oct. de 2009

Excelent experience from the dealership as well as the salesman Deon. He helped us pick out the best vehicle for my wife and I would recommend him as well as Jeremy Franklin Suzuki to everyone. Again exceptional service from Deon and the rest of the staff. Thanks a lot guys

KCSHIRLEY

21 de oct. de 2009

JEMERY FRANKLIN DEALERSHIP IS GREAT. T.J. CLARK IS A VERY UNDERSTANDING, FRIENDLY, PATIENT, GOOD PERSON TO WORK WITH AND A GENTLEMEN. ENTIRE STAFF WAS GREAT. T.J WAS THERE WITH ME FROM THE TIME I WALKED IN TO THE END. MOST OF ALL THE CAR HAD BUMPER TO BUMPER WARRANTY. OVER ALL IT WAS A PLEASURE TO DO BUSINESS WITH JEMERY FRANKLIN DEALERSHIP. IN THE FUTURE I WILL RETURN AND ALSO WILL REFER MY FRIENDS.

vampirebruce

21 de oct. de 2009

i bought a 2003 chrysler pt cruiser i had a great experience. the car need a little work when i got it. the service department worked on it a few times until the problem was solved. i had a few credit issues and the sales team did a great job finding financing. i will reccomend this dealership to many friends.

mepelmore

20 de oct. de 2009

I am a person that knows what I want so I don't have to be solded on something that I am not looking for. The representative was patient as i test drive several cars, he informed me of options each car had avialable, which was a plus. Good service is lacking today, in many industries and organizations.

Nicole531

20 de oct. de 2009

I would highly recommend this dealer. We had a very pleasant experience while shopping there. We had been looking for a used car for a while and had been turned off by many dealers in the area. They were either too pushy or did not treat us with enough respect. We found none of that at Jeremy Franklin. He showed us what they had and let us make up our own minds and was very patient with us as we discussed getting the car. Overall we had a wonderfull experience.

canoice1

20 de oct. de 2009

I'm give this ratting because I enjoied having my salesmen he was so nice that I took him and his wife for dinner. He is a good person I will be sending him all my friends and family to buy a auto from. The experence was very great. They have a friendly staff I fill safe that I can save some money there. I loved buying there.

nikkiowen

20 de oct. de 2009

I bought a car in July and my experience at Jeremy Franklin Suzuki was excellent! I love my car and TJ was knowledgeable, friendly and willing to offer any assistance I needed. Thank you much for an enjoyable experience. I will definitly reccommend this dealership as well as TJ personally.Whomever the guy was doing my paperwork (Chris, I think) was terrible. It was an awkward experience. ......Kidding, of course, he was fabulous as well.Extra thanks to the Service guys who were also helpful and friendly! Thanks again!

STEVESTEVE

19 de oct. de 2009

SERVICE WAS GREAT , SALESMAN WAS NOT ARM TWISTING AND DISHONEST USING TACTICS JUST TO MAKE A SALE, THEY WORKED VERY HARD TO FIND A DEAL IN THE PRICE RANGE I WANTED AND ON THE SPECIFIC VEHICLE , NOT JUST TRYING SALE ANYTHING ON THE LOT. THIS IS A HONEST NO HASSLE DEALERSHIP WHICH PUTS 100% INTO THE BEST OF THE CUSTOMERS INTEREST AND FINCIAL WELLFARE IN MAKING A MAJOR PURCHASE.

kathym35k

19 de oct. de 2009

This agency was very friendly, courteous, informative and professional. Would recommend this agency to everyone. Bought a vehicle from this agency 15 yrs ago and everything is just a good now as then. We were able to purchase an SUV for my husband to use and not have to worry about him breaking down on the road.

ashlia

19 de oct. de 2009

They were very nice!~!~! They worked hard to get the loan through. They made sure I was happy over adn over. Jesse even drove the papers to Sedalia, MO to my dad (and even impressed my dad, that's hard work!). I would recommend them anytime. They made sure the stuff I wasn't happy with was fixed.

Ed Trudeau

19 de oct. de 2009

I went to Franklin's to buy my daughter a used car. Mark was very friendly and showed me just the car I was looking for. I had a good experience with Mark at this dealership,he did a great job. The car had a small problem that was taken care of the very next day. The service department was very friendly and did good work. EDWARD TRUDEAU

mdanie1

19 de oct. de 2009

Great Place work hard on my cash for clunkers buy! No problems with the SX4 crossover! Suzuki is making breakthoughs in the auto business with good prices for good cars. The SX4 crossover is the best price for a 4 wheel drive car. I will report more when snow falls. I search the web and consumer reports before I decided on this car which all had good ratings. Top warranty,rebate or 0 fiance your choice. The place looks great and the sales service is great. While I was there I did look at the used cars which are of all makes and models and the prices look good!

cutiepie12

19 de oct. de 2009

When i was on a journey; a journey that led me down to the car that im in so much love with today, I give all the thanks to Joshua Espinosa. That rainy day was miserable until i found josh and he led me to the car i have today. Josh answered and helped me with every question that i had for him. He made my time worth while and a reason why i will come back again and purchase another car at Jeremy Franklin Suzuki. I Give all the thanks to josh.. and wish him the best of luck in car sales and in the future.

tmoney133

19 de oct. de 2009

The reasons for my rating is that,this dealership has taken my requests personal.I didn't have to wait around to talk with anyone.I told them what I wanted and I didn't get any"would you consider something different". What I got was "if we don't have it here we can get it" and I like it when I get what I want with my money!They took the time to get me the best financal rate,they called me to keep me inform.The pricing on their cars and truck are very reasonably and affordable with the way the economy is today. I have and will go back and continue to tell friends and family!!

CMetts

19 de oct. de 2009

When I went into Jeremy Franklin Suzuki, I was greeted by Mr.Espinosa. I told him I was looking for a Crysler 300, he showed me what he had, took one for a test drive, when we got back to the lot we went in and went over payments. Mr.Espinosa listened to what I needed and wanted and got my payments in the right range. I was very pleased with my purchase.

valerie collins

19 de oct. de 2009

I have purchased 2 vehicals from Jeremy Franklyn and used one and a new one my experienceiwith them lead me to recommend them to friends and family... The best salesman they have is Deon Willis he is the best for honest and fair treatment. I purchased my used car and six months later I traded it for a new one. I have sent several friends and they too have purchased new and used vehicals. I would get another one from them.

stickchick

19 de oct. de 2009

I would highly recommend Jeremy Frankin Suzuki for anyone who, like myself, has less than perfect credit. Re-establishing credit after a divorce has proven to be a difficult task as a single mother of three. However, everyone I worked with at Jeremy Franklin Suzuki was extremely helpful and did not pre-judge me based solely on my credit score. I was able to purchase a Forenza and begin my credit rebuilding. This car is just what I needed, fairly priced, fuel efficient and I have had NO problems with it whatsoever. The only thing I have had to do was take it in for routine maintenance. The Service Department is always so friendly and helpful whenever I have a question. When the time comes that I am able to upgrade my vehicle, there is no doubt in my mind that I will return to Jeremy Franklin Suzuki. I have recommended them to friends and family and they have done the same. As a female consumer, it is nice to know there is a dealership I feel comfortable working with without fear of being taken advantage of. Everyone has their "dream car" in mind, but when that does not necessarily fit into your budget the sales staff are more than willing to offer alternatives that are affordable, reliable and a good value.

george rhodes

17 de oct. de 2009

my mother brought a car from here a few years ago so i thought that i would go an see.when i walk in i was greeted with a warm and friendly welcome and wanted to see what i was looking for. i look at a couple of car but nothing i really wanted. so i few days pasted and jesse ( the great) call and ask did i find anything i said no, so he told me to come back. so later that day i when back and T.J. ( mr.#1) took me back and show me a 2005 buick century. i loved it, so jesse (the great ) took over and we finalize the deal. great job fellas, be back when my girl wants a car. thank Mr.George Rhodes

brnshuga21

14 de oct. de 2009

My husband Eron and I had been searching for a great value vehicle for 5 months and never quite found what we were looking for until we stopped in at Jeremy Franklin Suzuki to browse their inventory. We were instantly blown away by their awesome customer service. They really worked hard to get us the deal we've been searching for on a quality used vehicle. Our salesperson Jesse Hardin was very polite and made us feel comfortable in our shopping experience. And in doing so earned our trust and our business. I would recommend anyone looking for a new or used vehicle to stop by Jeremy Franklins because you will be absolutley blown away. Thank you to the entire team at Jeremy Franklin Suzuki you guys ROCK!!!!

jkelly4u

29 de ago. de 2009

My overall experience with Jeremy Franklin Suzuki was outstanding. I know I got a good deal and am pleased with my Suzuki Grand Vitara. And I tell everyone that asks about my car to go to Jeremy Franklin Suzuki. I will buy my next car there as well.

marshalldavis

24 de ago. de 2009

I would strongly recommend this dealership to anyone looking for a new or used vehicle.I have purchased two cars in the last four years.I have recommended this dealership to family and friends.The outstanding approach of the salesmen and the management staff lead to the purchase of both new and used cars.The reason for visit only allowed one answer.The correct entry for my response would be all of the above; Sales (new and used) and service. Patrick, the Sales Manager, has been more than accommodating for all services rendered. Respectfully submitted, Marshall Davisp.s. I previously submitted a review. However, I marked N/A for customer service when I meant to mark 5 (Great). Therefore, I am resubmitting this review.

remmy30

18 de ago. de 2009

I really appreciate the cooperation of this dealership and its management and how they took care a difficult situation concerning getting the car that i needed, along with the appropriate price. I have already recommended this dealership to someone! The management did a great job working with me, and i really do appreciate that.

randall koenke

28 de jul. de 2009

when i needed a vehicle they were there to help me get what i needed. as a public servant that makes a small salary, they were helpful and willing to go the extra mile to get what i needed at the payment i could afford. tj clark has always been friendly, accessable and informative. currently he is the only car dealer that i feel is giving me the truth about any car deal. jeremy franklin are good people, period.

dambrose

28 de jul. de 2009

Mr. Franklin, I wanted to email you and let you know my car buying experience with your dealership was a wonderful experience. I purchased two cars and feel very confident your team gave me quality service, respect and a fair deal on the vehicles purchased. Hector and Jesse's prior military experience and exemplary professionalism was extremely impressive. TJ and Chris Frye were also very courteous and consummate professionals. Your team and dealership is a class act. I have already been telling all my friends about Jeremy Franklin Suzuki. I look forward to the continued relationship with your dealership and team! Have a wonderful sales year! I'm sure with the quality of your sales group and support team your dealership will continue to prosper even in the face of our current economic hardships. Sincerely, Dan Ambrose

srjones

17 de jul. de 2009

I am a recent college graduate and my credit is not all that great but TJ and his staff worked had to get me approved for a car. I had been other places and all wanted a co-signer but Jeremy Franklins did not require one or a big down payment! I am so happy with my new car and the service I received while purchasing my new vehicle!

jpreciado21

14 de jul. de 2009

MY EXPERIENCE AT JEREMY FRANKLIN'S WAS AMAZING. I LOVE MY BMW, IT WAS IN PERFECT CONDITION WITH NEWLY TINTED WINDOWS.MY SALESMAN WAS REALLY NICE TO ME AND EXPLAINED EVERYTHING IN TERMS I COULD UNDERSTAND. I WOULD RECOMMEND THIS DEALESHIP TO ANYONE LOOKING FOR A GREAT DEAL WITH HONEST EMPLOYEERS.

tkdwow27

13 de jul. de 2009

TJ and his crew were very helpful and friendly. They got me the best deal in town, I would recommend that you stop by because all you're doing is missing out. They bend over backwards to make sure i was happy. They didn't just stop their, even after I got my car with them, they have helped me out from helping me find insurance to changing a car light for me.

jsimms8998

7 de jul. de 2009

I bought a 2007 Ford Fusion and the entire process was the greatest I've ever had. I've bought several cars in my life and have never been treated this good. I will buy my cars only from Jeremy Franklin Suzuki. The price was the best around. This was a fantastic deal.

Markay Flinn

6 de jul. de 2009

I had the buying experience of a lifetime. TJ Clark helped me get into the car I wanted at a fantastic price. He was friendly and I felt immediately at ease. He introduced me to the finance staff and I feel they really worked hard as a team to get me into the payment I could afford on my limited budget. I have never been treated so well when purchasing anything in my entire life. Imagine my suprise when it happened at a Car Dealership. I was given the Royal treatment and felt like a Queen. The staff is knowledgable and helpful with all the questions I had. It was great to go in knowing what I wanted and having the entire staff help me get it. TJ Clark really did his best and I cant say enough nice things about him. It is really refreshing in this time of economic hardship to be treated with the same respect regardless of what kind of money you might have to spend. I was asked what I was interested in first. Not how much do you want to spend? I visited alot of other Dealerships ( I live a stones throw from the Miracle Mile of Noland Road) and that was the first question out of all the other sales peoples mouth. And then the disinterest started. Well TJ Clark is a breath of fresh air and I WILL be recommending him and the Dealership to every person I know and sharing what a FANTASTIC experience I had at Jeremy Franklin Suzuki of Kansas City. Absolutely no hassles and I drove away in the car I wanted. BEEP! BEEP! Another satisfied customer.

4holcomb

2 de jul. de 2009

My husband and I purchased a 2007 GMC Denali from Jeremy Franklin. We had been looking fore one for awhile until we saw one at Jeremy Franklin. They had the best deal in town by far! The sales staff and management were very professional and knowledgeable, they answered every question possible without a problem. I sent my girlfriend to buy a car that same week!Lesley Holcombs

gaylahay

1 de jul. de 2009

Well, this was my first ever car purchase on my own. Jeremy Franklin Dealership made it fun and a great experience. I will most definately refer all my friends to shop them first. Eveyone was polite, courteous, and very down to earth. Overall presentation, from the quality of salesmanship, to the delivery of my car, I rate Jeremy Frankin 5 Stars!Thank you.

lturner

30 de jun. de 2009

We have purchased 3 cars from Jeremy Franklin Suzuki. We have used their service department on several occasions as well and have found every time we have been there everyone has gone above and beyond to make sure we were completely satisfied. We have also referred family and friends which have purchased from them as well. Anytime you walk in that store there is always someone there ready to help you no matter what your there for. I would like to take this opportunity to tell Jeremy and Hector that you have a place of business you should be proud of, other places should take a lesson from you guys, nice job. If you want a car buying experience where you can walk away feeling good about your purchase I would recommend Jeremy Franklin Suzuki.

marsha austin

29 de jun. de 2009

06/26/09 Marsha Austin-Kansas City, MO I would like to say that the sales men at Jeremy Franklin Suzuki are people who would go over and beyond the call of duty to help there customers. They take exceptional pride in their work and attire. I have never seen good-looking men at a dealership who dress so professionally. I would also like to say that I have purchased two vehicles from Jeremey Franklin the first one was a 2005 Dodge Durango that I had for 3 years and unfortunately had to give back because of financial circumstances and the other vehicle I purchase was a 2007 Chrysler PT Cruiser that I fell in love with and without the help of Joseph and Hector doing their magic I wouldn't have the car today. I can really say Hector and Joseph know their jobs and help their customers when it comes to unusal circumstances. If I had any questions or concerns about my vehicles; Hector, Joseph and Jesse doesn't hesistate to offer their help. I would recommend anyone to go by Jeremy Franklin Suzuki and check them out and see how qualified, efficent, professional, caring people who shows what Jeremy Franklin Suzuki is all about. I would like to especially thank Jesse, Joseph and Hector for all their hard work their kindness they show to their customers. Also I would like to thank Chris and TJ for their help, professionalism, kindness and support for making Jeremy Franklin Suzuki the "number one" place to purchase a car and to get good quality customer service. Thanks again, Hector, Joseph, Jesse, Chris and TJ.Sincerely,Marsha Austin

George Austin

26 de jun. de 2009

For start was the car it was what I wanted for three years. The color and model I seen in 2006 my new car is a 08. The customer service was top rated Hector, Joseph and Jessie our Dealer went well beyond to put me in my dream car. The work quality I beleave is the best in this city. Friendliness overall is great you just got to go and see it and fill it for yourself. Now my experience was that these people here want to sale vehicle to the customers and will go to the extremes to make it a happy experience for you and, they did for me and they will for you too. Price was not what I thought it mite be it was far less then what I hope it cound be, overall I like to thank Jeremy franklin for a well trained staff a top rated Dealership. G. Austin

lovemyride

26 de jun. de 2009

I purchased my Mercedes from Jeremy Franklin Suzuki. This was by far the best car buying experience I have ever gone through. The "VALUE PRICING" made the process quick and hassle free! The whole sales team and staff were very professional and educated. The "Love It or Leave it" policy is amazing and is something I have never experienced before! Unlike other dealerships these guys actually have continued to follow up with me to make sure I am still happy or if I have any questions for them! I have and will continue to refer family and friends to Jeremy Franklin Suzuki!

Jimmy101

16 de jun. de 2009

Bought a used vehicle from this dealership and thought I was getting something that was in good condition. Vehicle looked good and said it was inspected and repaired only to have it break down 500 miles later. Dealership would not correct issue and said it was our fault. Terrible dealership and would not recommend to ANYONE

jennsc123

12 de may. de 2009

I purchased my car on 5/5 and picked up on 5/6. The wiper had not been replaced and the MO inspection had not taken place as promised. I brought back the next day and waited 2 hours (on my lunch hour) for a wiper arm to be replaced. When I went up to someone and asked them why it was taking so long, they told me that they were changing the oil, etc. for the MO inspection. To top it all off, they didn't even have the wiper arm I came in to get! I was told the wiper would come in a couple of days. So I drive back to work and get a call that they had it and that I left too soon. So I had to make another trip in. It hasn't even been a week since I've purchasd this car and it's already headed to the shop as the a/c is not working in the back and there's a loud vibration when accelerating/turning. These are all things that should have been checked before releasing it to the customer. I am very disappointed in your dealership and my experience. I will not be back nor will I recommend anyone I know. The car I traded in was in better working order than this car and it had almost 50k miles on it. Shame on your salesman and service shop for not doing their job and trying to rush another car out the door. I call that poor customer service.

twiceblessed77

12 de mar. de 2009

We found our Eclipse at this dealer on the internet. The price was so good we almost did not believe it. We were greeting when we got to the lot by TJ Clark. He answered our questions about the vehicle very knowledgeably, took us on a test drive, and entertainted our kids while we discussed our possible purchase. We decided to purchase the vehicle, the price on the internet was the exact price we paid, and the dealer was able to get us a better interest rate than we had already securred. They intoduced us to all the departments at the dealer, Their service and parts departments are unbeleivable and so friendly, in house detailing, what more can you ask for. My thanks to all, TJ, Hector, Anthony, everyone.

BarryKC

19 de feb. de 2009

This is now the 3rd Suzuki I've bought from Jeremy Franklin (and the 2nd from TJ). I was at the dealership last week for another reason (not even to buy a car) but I was truly surprised at the pricing on his 2007 and 2008 XL7's. There was an IMMACULATE '07 XL7 Luxury on the showroom floor that actually was the exact one I wanted in '06, but it wasn't available then so I bought a different one. I thought about it over the weekend, went back in on Monday to talk about it and IT WAS GONE - SOLD ON SATURDAY - DAMMIT!!! To make a long story short, they had one in an '08 with LOW miles and slightly better equipment, also at a great price, and I bought it. Plus, they gave me a better deal on my trade than I expected to receive. I know - it doesn't sound real, but it is... Talk about a buyer's market... I hate going thru what has been the "typical" process of buying cars, but all three times they've made it a piece of cake, which is why I come back. And I will again. Loyalty earned.

Goofyone

13 de ene. de 2009

When I entered Jeremy Franklin Suski on 10 Janurary 2009 I was looking to see what I could do to get into a better car that would dependable for my daily routine. I knew that my credit was not that good, but I thought that I would give it a try. Deon Willis was there to greet me at the door and asked me what I was wanting to do. When I explained my situation he went to work. I was giving about three different options that I could do that would get me into a different vechical. With the help of Deon I was able to get into a 2008 Suzuki SX4. Not only did Deon help me with my situation he was also there to help keep my daughter and nephew occupied with crayons and papers to color while I was signing the paperwork. I felt as though I was in a family oriented facility. On Monday 12 Janurary 2009 I called Deon and stated some of the things that the car needed attention to (no manual, stratches, and tire pressure) when I arrived at the dealership again Deon was there to greet me and ask me to show him what I was talking about. When I left that day I had the manual in hand, a schedule set up to take care of the sratches and the tire pressure checked on all four tires. That is what I call service.

bjoshua

6 de jun. de 2008

It was a positive experience and the saleman had a way of making you feel good regardless of circumstances.

dmpopef

30 de may. de 2008

TJ was very friendly. I felt comfortable in the dealership. I did not feel pressured at all. Everyone made buying a new vehicle a pleasant experience.

sdcampbell2005

30 de may. de 2008

My experience has been pleasant with Jeremy Franklin

AirForceOne

27 de may. de 2008

I went to Jeremy Franklin Suzuki to trade in a car and see about getting a new one. I went to visit T.J. Clark and his assistant Jesse, who helped me to find a car in my budget. I communicated what I wanted to pay and what I wanted to pay down. T.J. showed me what I wanted to see, but it seemed like I wasn't finding what I needed. He suggested we look at a slightly more expensive car, just to see what is out there. Looking at the SX4, I found a lot of features I had wanted in a car. Aluminum engine block, small but capable engine that sips fuel, and a timing chain really sold me on the car, plus it is engineered to last important for me since I drive the wheels off my cars. Everyone on the lot when I entered from looking at cars was very friendly in a genuine way, not a "I'm being nice to sell you stuff" way. All the sales people were still warm and helpful even when it became clear I was shopping with TJ, meaning they wouldn't get my money. I was concerned about the higher price, but T.J. sat down with me and crunched the numbers on how we could do it. Folks, there's no "magic bullet" or "special deal" to this part of the businesssthey need to check your credit. If you have good credit, you're gonna get good financing. If you don't, it's going to cost more, and that's all about the bank. Reading and comparing the experiences I've read here, I'm afraid some of these stories might be due to some bad credit history in others, and that can't be helped when it comes to loaning money in these tough economic times.That said, my wife and I have excellent credit, and got a super deal for what paid best yet, we got a 2008 car with low mileage, that someone else paid the depreciation on. :) When our sales people went to the back, it was to check our credit, not to "wheel and deal". The only "deal" to be made was on the extended warranty and gap coverage, which I negotiated on and was offered at a price I couldn't refuse. All in all, I came in to buy a used car at a certain price. The sales staff convinced me to buy a more expensive car, but at a competitive price. They could have just sold me the lower priced car, and it would be fine, but what elevated this experience was a salesman who saw beyond my fixation with X dollars a month, and found out what I really NEEDED. This is a car that will last me for a long time to come, and be a pleasure to drive.Lastly, if this review sounds warm and glowing, it's because I was once a salesman myself, albeit in computers and small electronics. From time to time there's a customer who comes along who is obsessed by price to the exclusion of satisfying the needs they really have. I was one of these, but an experienced salesperson (T.J.) was able to help me see what I needed, not just what would work.

Bojanm

27 de may. de 2008

Very friendly staff and welcoming atmosphere

Fann

27 de may. de 2008

Not long ago I bought two vehicles from Jeremy Franklin Suzuki in Kansas City. A "like-new" Ford cargo van and a brand new Suzuki XL7. Both vehicles were in great shape and are still running great.They told me the prices, did not mess around, did not waste my time and sold me both vehicles at a very good price. I did alot of research before the purchase and JF Suzuki's price was the best around.Everyone was great, the Salespeople, the Service folks , and the guy's at the front desk (Joe E. and Hector E.)....great guys! Jeremy Franklin himself even to the time to come over to talk to me about my needs and took a personal interest in making sure I was taken care of.They were professional, respectful and gave me a great deal!!I am very happy with my vehicles....and the deal I got.I would HIGHLY recommend Jeremy Franklin Suzuki!!!

BarryKC

19 de abr. de 2008

I've bought new 2 cars from this dealership, a Verona for my wife and an XL-7 for myself. EVERYTHING stated by the sales and finance people was completely accurate both times. NOTHING was ever exaggerated - PERIOD. Service has always been great. No complaints whatsoever.

meepzorp

19 de oct. de 2007

My experience was much like geekstr's experience. I saw the "contracts" on blank paper written in marker. These people prey on those with poor credit. Don't ever trust them. They will give you a car and then call you weeks later to tell you that you no longer qualify and that you now have to pay over $400 a month for the car.TERRIBLE service and the people are rude!Avoid Jeremy Franklin Suzuki!