Elizabeth Weber

3 de abr. de 2013

I had the best experience ever at Jim Murphy! Kevin was very knowledge and offered me a more than fair trade on my car. I also didn't feel pressured to buy, which I absolutely hate. My appointment was timely and Kevin made everything easy by doing all the leg work. I was at the dealership in the early afternoon and my car was delivered to me at my doorstep that very evening...yes, right to my house! I would absolutely recommend Kevin at Jm Murphy to anyone looking for a car. You won't be sorry. Thanks again,, Kevin!

Bondman43

22 de mar. de 2013

I have dealt with Jim Murphy Buick GMC for nearly 15 years. Never dissapointed!!! Customer Service is great. Kevin was a pleasure to deal with. He really goes to bat for you to get the best deal possible. He delivered my new Enclave right to my house and took my old car away. Just 2 weeks later, my dad was in the market for a new car and I took him to see Kevin. He set him up with a beautiful 2013 GMC Terrain. Do not hesitate to give Jim Murphy GMC a try and ask for Kevin. His years of experience are a great asset and you will not be dissapointed!

Jane Gillespie

19 de mar. de 2013

In any given profession, there are those that go day by day, fulfilling their duties adequatly and there are those that go above and beyond their call of duty. I would place Kevin in the latter category. You see, as a Canadian living close to the border, I was unsure of what would be involved purchasing a vehicle in the US. Kevin understood my relucatance and put my mind at ease answering all my questions with professionalism and ease. He brought the vehicle (a 2010 Enclave) across the border for me to test drive and completed all the paper work necessary to import the vehicle into Canada. There was very little I had to do differently than what's necessary when purchasing a Canadian vehicle. (All you really need is an RIV inspection which is done at Canadian Tire) For anyone considering buying a vehicle in the US but is reluctant or nervous about the proceedure, please contact Kevin as he will make the experience an easy an pleasant one. No, there aren't any exorbitant fees involved... a $50. import feee at the border is all.I wouldn't hesitate to purchase from Kevin again and would recommend him to anyone.

Bruce B

14 de feb. de 2013

If all car salespeople were to model themselves after Kevin Newkirk, stress and anxiety would virtually be eliminated from the car buying experience. Shortly after submitting questions regarding a particular used vehicle's features, via cars.com, Kevin, not being completely familiar with the make and model of the vehicle, not only had the answers to my questions, but called me from behind the wheel so he'd be able to answer any other questions as quickly and efficiently as possible. Without even knowing how far away I was from the dealership, Kevin also offered to bring the vehicle to me, so I wouldn't be inconvenienced. I didn't take him up on that offer, but was amazed that, AFTER the sale, he offered to pick me up at my home the next day (to pick-up the vehicle) so, once again, I wouldn't be inconvenienced. This offer, I accepted. Upon Kevin's arrival, I asked if he'd be so kind as to follow me in my other vehicle so I could drop it off at my wife's workplace, and he agreed to do so without hesitation. Keep in mind, this was AFTER the sale and every minute he's out of the showroom, he's missing opportunities to make additional sales and I'm fairly certain my purchase was far from the one he needed to make any sales goals and/or put food on his table. Kevin also took the time to follow-up with me, the following week, to make sure I was satisfied with my purchase...Something all salespeople should, but rarely, do. Prior to encountering Kevin Newkirk, I never would have imagined myself bothering to take the time to write a glowing review regarding a car purchase. In fact, this is my first, EVER, review of anything. There's a reason Kevin has been with Jim Murphy for 26 years and I certainly hope he's still there when I'm ready to purchase my next vehicle. :-) Thanks, Again, Kevin!

boaters

18 de ene. de 2013

We drove in at 10:00 and drove out later that day with a new Verano. We could not have asked for a better experience. Our salesman, Peter, was excellent and the trade in price was right on,without the usual push and shove. He was very detailed in showing us all the features and has called numerous times to check on our satisfaction. I would highly recommend this dealership.

Angelo

8 de ene. de 2013

Very easy and fair to deal with. Dealt with Kevin. We had a very good experience. He is very knowledgeable and doesnt try to sell you a bill of goods. Would buy from again.

Stephanie

4 de dic. de 2012

I found vehicle on cars.com and Kevin was very helpful with the entire process including a fair offer on my trade in vehicle. I traveled 3 hours to purchase vehicle and it was everything it promised to be. I am very happy with the overall experience.

sizzer

27 de sep. de 2012

Wow our salesman kevin N. was great we never even went to the dealers I inquired about our 2011 GMC truck online Kevin contacted us drove the truck to our home on Grand Island took for test drive loved it Kevin gave us a great deal took care of everything next day delivered the truck at 7:30 pm so my husband could have it for his birthay the next day I would recommend this dealership to anyone and I already have told everyone to ask for Kevin N. Best salesman I have ever dealt with and I have bought several cars in the past but never this easy or pleasant of an experience. in case you cant tell very happy customer lol.

brian K

22 de sep. de 2012

i bought a truck from there it turned out to be a lemon.it had problems with abs,four wheel drive, steering,and trany,and they did nothing about it.would not work with me a bit

JOKESTER

1 de ago. de 2012

WOW,the wife is driving a new vehicle,thanks to Kevins knowledge and kindness.he was looking out for our best interest every step of the way.my wife is now safer in her new gmc with all the safty features of the 2012.I have bought alot of trucks but this experience was one of the best.Thanks to Kevin N.

Happy customer

13 de jul. de 2012

Our salesman, Kevin Newkirk was great. He offered to drive the car I was interested in from Buffalo to Rochester just for the test drive. Gave us a great price with my trade, and delivered the car to Rochester. The car is wonderful. I would recommend them for sure.

Happy customer

12 de jul. de 2012

Our salesman, Kevin Newkirk knew everything about the Lucerne we wanted to buy. We made the deal over the internet (for the most part). He even gave us a trade-in value for my car before he saw it. He also offered to drive the Lucerne from Buffalo for us to test drive it in Rochester, NY. We went to Buffalo, signed the papers, and he delivered it to us at our house two days later. He was professional, helpful, and wonderful to work with. He even sent me a text two days later to see how everything was. This was a great buying experience.

pryse333

2 de jul. de 2012

My experience with this dealership and purchase of my new Solara was a pleasurable and enjoyable one for me. I found that Kevin NewKirk was very friendly and professional in his approach to doing business with me. I would recommend him to any of my friends, and am extremely excited about my new car. Thanks

Acadia

30 de abr. de 2012

Just recently purchased a GMC Acadia and had an overall great experience. I will definitely be heading back here for future purchases.

Blue Acadia

22 de feb. de 2012

Jim Murphy Buick GMC dealership offered excellent service. Kevin Newkirk was the name of the gentlemen that assisted my husband and I in the process of purchasing our new family vehicle. We were very pleased with the process as a whole. Kevin was extremely honest about the vehicles we were interested in. We walked away feeling satisfied and confident with the choice we made. I would recommend family and friends to this dealership.

love my ride

30 de dic. de 2011

Kevin our salesman was a delightful person to deal with,very educated about the product.Looked online and found what we wanted. Kevin drove 60miles to show us the GMC Acadia. Will recommend Murphy GMC too all my friens.