Perry Willingham

20 de feb. de 2016

Steve, the service manager, was the most cooperative and courteous person I have ever dealt with and is truly an asset to Jim Taylor Chevolet.

Debbie

2 de feb. de 2016

I can honestly say that buying a new vehicle has never been so easy! Carolyn made the process a great experience! We will definitely be calling on her again when we get ready to purchase our next vehicle.

Randall

5 de ene. de 2016

Always courteous and great job. Fast, friendly and professional. Could not be more pleased. Will go back and use them again. Thanks.

Nancy

29 de dic. de 2015

The Sales and Service at Jim Taylor is awesome.Sheila Rainwater was my sales person. She was so down to earth and friendly. I LOVE dealing with people like her. She explained and demonstrated so many things. She even answered all my questions.Someone looked at my new Traverse earlier today. I told them to go see Sheila at Jim Taylor...it's worth the 30 minute drive.

Fred

15 de dic. de 2015

Top notch service desk with very knowledgeable staff. Routine service handled in efficient manner. Very friendly staff that goes above and beyond to take care of the customer.

Roger

19 de nov. de 2015

Service rep listened to what I had to say and followed up with all my requests. Did not have to wait for loaner vehicle. Great service!

Steve

4 de nov. de 2015

Always get great service... Its nice to look forward to taking ur vehicle to the shop .Bet other dealerships don't hear that .

Justin

3 de nov. de 2015

It was very smooth and very pleasant. The staff is unbeatable in all aspects. Jim Taylor Chevrolet gets a 10 out of 10!

Misty

3 de nov. de 2015

My car had been driving funny and I called and they told me to go ahead and bring it in that day even tho I did not have an appointment. It ended up being a recall issue and they took care of it that day. Excellent customer service!!!

Patricia

29 de oct. de 2015

Went in for an oil change and was greeted by friendly staff and my car was taken to the back immediately for service. Afterwards Marcus came out and explained what all was done. I had some questions about my new car and asked Marcus and he was able to answer the questions and demonstrate to me and my husband how the answers to my question. Thanks for another great service visit.

Lori

28 de oct. de 2015

The sales rep worked hard to quickly find a vehicle equipped as I wanted it. The paperwork went smoothly and quickly.

Wiley

22 de oct. de 2015

Nathan White was our salesman. I have nothing but praise for the gentleman he was! He was not pushy or overbearing but had vast knowledge of his product and passed it on to us. He also got us exactly where we wanted to be and was completely focused on us during the process! Even after we purchased our vehicle, he was there to help out with our few small needs! My wife and I are his customer for life!!

Calynette

21 de oct. de 2015

The experience was great, it was more than I expected everyone was friendly, especially my salesman he was great, everything was done and waiting on me to sign. I love my vehicle thanks Jim Taylor .

Kimberly

21 de oct. de 2015

Best vehicle purchase experience I've had to date. Very friendly & layed back sales person (George). Great service all around and a great deal! All be it may be 10-15 years before I buy a another new vehicle (I keep mine a long time), but I'm definitely a repeat customer.

Joseph

20 de oct. de 2015

Charles was very helpful in assisting me with the right vehicle. He was very knowledgeable and passionate about the trucks on the lot!

Nancy

17 de oct. de 2015

I had a wonderful experience buying our new truck. The sales staff was great. My salesman presented the facts and figures, but I never felt pressured to make a decision. He answered all my questions, and if he didn't know the answer he did not hesitate to find out. My husband is working out of state so I really appreciated the help I got with my purchase.

Katharyn

16 de oct. de 2015

Love Jim Taylor... Direct, Honest... Love working with the people there... Ron was a great salesman,, and Stephanie at closing the loans,,,

Deborah

15 de oct. de 2015

The service department was friendly and professional. The service was precise and speedily. I had a great experience as a first time visitor to the service department.

Wanda

2 de oct. de 2015

When I got there they took my truck on in and I did not have to wait long and they had me done that was very good.

Donald

26 de sep. de 2015

My salesperson and the staff of Jim Taylor from beginning to end of my purchase gave me excellent care and concern about what I really wanted.

Alicia

25 de sep. de 2015

Have purchased my last three cars from Jim Taylor. Take my cars to Jim Taylor to get oil changes. Always get good service.

Janice

24 de sep. de 2015

Nice, friendly people. Very clean facility. Got to watch the LSU game while waiting on paperwork. And we WON! Need a bigger TV. I'm running out of things to put down. :(

Dorothea

22 de sep. de 2015

She was very professional that new her job. 2. very detail so that I understood what I was getting. 3. She didn't have to run out of the room three or four time to talk to someone. 4. Most important She made me feel like I was a valuable customer and that is why I did business with Jim Taylor.

Paula

16 de sep. de 2015

This is my second Malibu since 2007. One of the reasons I bought another one is due to the service department at Jim Taylor. I drive from Monroe to have my car serviced there. The service department is bar none!!!

Jacqulen

31 de ago. de 2015

Sheila, our sales person, was very professional, friendly, and informative. She was wonderful in helping us find just the right vehicle and then explaining all the details of it. (ex. On-Star, Bluetooth, etc.) She and the sales manager went above and beyond to help us purchase our new vehicle. They made the process go very easily.

Patricia

26 de ago. de 2015

Fast service, friendly staff. Always go above and beyond to meet my expectations and deliver great service. You just can't beat Jim Taylor Chevy for great service before and after the deal.

Justin

21 de ago. de 2015

Love working with my friend George Lawrence. Always available when his services are requested. Great, friendly service every time. You wont be disappointed.

Gene

16 de ago. de 2015

The Salesman Was Very Professional And Very Helpful He Went To Extreme To Make Shure That I Understood Each Detail , Help Set up The Phone With The Truck. I Am Very Happy With My Purchase . Thanks To A Great Salesman,

Amy

3 de ago. de 2015

Awesome experience!!!! Great service !!!! Outstanding service when we purchased our Chevy Cruze :) No waiting it was fast and easy . Very professional and friendly Will definitely recommend to anyone.

Doyle

2 de ago. de 2015

George Lawrence was awesome. He is the reason we shopped at this dealership. Everyone was great deal with. Love my new car.

Mark

31 de jul. de 2015

The personnel at the service counter was very courteous and knew how to handle the services requested. Also, once the job was completed the personnel was able to explain the services that were performed.

Douglas

29 de jul. de 2015

Jeremy was prompt to show me the unit was looking at. They did not have a unit to suit me. He called me later and told me they could put a trailer brake controller on a unit I had considered. This eneded in a sale.

Leon

22 de jul. de 2015

The service department was great. The people were friendly and kind. They treated everyone with kindness. And told me everything they did to my vehicle. Thanks Jim Taylor

Leon

19 de jul. de 2015

I was very pleased with the service I got from Jim Taylor. Carolyn was very helpful in every way possible. Thanks very much. I will be seeing you again.

Christopher

17 de jul. de 2015

The people at Jim Taylor were very helpful with some questions that I had. Very courteous group, and I'm always satisfied with their service. Won't say I'm happy to see them, cause that usually means something's wrong, but if something is wrong, I'll gladly have you guys fix it for me.

Kathye

15 de jul. de 2015

It was very easy and very prompt service. Michael John Lenard is a great asset to this team. Nathan White also did a great job helping me through the process.

Charlton

15 de jul. de 2015

Carolyn Mahoney answered any questions that I had. I was away at work so we were emailing mostly. I had emailed Ryan Chevy in Monroe the same question at the beginning of my search. Needless to say Jim Taylor and sales lady Carolyn Mahony beat them in customer service hands down. I even emailed Ryan a picture of my new truck bought at Jim Taylor!

Julie

3 de jul. de 2015

George Warren at Jim Taylor Chevrolet was extremely helpful and made the whole experience enjoyable. I told him what I wanted and what my financial limitations were, and he found me exactly what I was looking for in a vehicle. I couldn't be happier with my truck!

Jeannie

1 de jul. de 2015

they do some recalls and a oil change. left and had to go right back because they didn't reset something right. They took and fix it in just a minute. so all in all everyone was very nice and took care of everything professionally.

James

1 de jul. de 2015

As always, Marcus was both pleasant and professional. I felt that I was treated as both a customer and a family member. Top marks, as always.

Doris

24 de jun. de 2015

Service was excellent. All of the sales people were very helpful. Wonderful place to conduct business. The store was very clean.

Calvin

24 de jun. de 2015

We have purchased four new vehicles at Jim Taylor Chevrolet. Each time has been quite informative about the vehicles being purchased, the GM benefits/discounts, and service maintenance components. The salesman was very courteous and very well-versed on convincing us to purchase the vehicle.

Mary

18 de jun. de 2015

Both my husband and I have experienced nothing but the best of service, both at purchase and now with service visits.

Shaquita Latrice

8 de jun. de 2015

It was fine they did everything that needed to be done. The only thing they didn't do is put a new oil change sticker in my windshield.

Candace

5 de jun. de 2015

Best car buying experience ever!! Mark was fantastic!! This was my 3rd vehicle from Jim Taylor but by far the best experience.

Jon

29 de may. de 2015

Great people, great attitudes, and ALWAYS a great experience! What more could you want from a dealership? They are always accommodating when I have a service request.

Clara

22 de may. de 2015

My sales person was Shelia Rainwater she went above and beyond to make sure I was completely satisfied with my purchase! Thank you Shelia!

Clara

20 de may. de 2015

Everyone was very professional, courteous and friendly when I took my vehicle in for a recall recently. The work was performed within the timeline that I was told.

Linda

16 de may. de 2015

Mrs. Carolyn was Excellent she was there waiting for me ,she took me around showing all vehicles explaining everything to me,I couldn't have been more pleased with her service .very helpful with everything .I'm so very happy with my new car & the service I got .Thank you so much for everything.

Garrett

15 de may. de 2015

Ms Carolyn was very helpful and knowledgeable. Her primary emphasis was on my wants and needs as a customer and not the dealership's bottom line. Her wonderful customer service had made Jim Taylor Chevrolet of Rayville, LA the first place I will look the next time I purchase a vehicle.

Frances

1 de may. de 2015

Ron Melton is a great rep.of Jim Taylor Chevrolet. He went over beyond to help us out in anyway that we needed...

Robert

14 de abr. de 2015

The people at the dealership were great. Had a problem with our vechile and they worked us in their schdule very quick. They serviced and checked the problem in one day. Great job.

Kimberley

8 de abr. de 2015

I brought my car in due to a recall. It took longer than I thought to fix the problems; however, I was very satisfied with the work and effort put forth to repair my car.

Jon

8 de abr. de 2015

Amazing dealership with an amazing group of people working there! So glad I bought my vehicle from them!!! I will be back to purchase another vehicle from Jim Taylor Chevrolet.

David

1 de abr. de 2015

I had to buy a new tire and Jim Taylor was able to fix me up. I still was on time to pick my grand kids.

Don

29 de mar. de 2015

They had my truck out front and ready for a test drive it had everything that I Told the salesman Nathan White I was looking for

Cathy

27 de mar. de 2015

Everyone is very helpful. Friendly faces. The salesman listen to what my needs and concerns. He worked within my budget and didn't try to sell me something that was above my price range.

Thomas

24 de mar. de 2015

I have been a Jim Taylor customer for many years and have bought a number of cars from the dealership. My experience with them has been excellent in every respect.

Lakenya

14 de mar. de 2015

I was notified via phone of the price I would pay and my down payment. I didn't have to make but 1 trip to Rayville. My vehicle was delivered to Monroe. Mr Charles Williams made it super convienant to purchase my new vehicle. He explained everything to me and made me feel very comfortable purchasing my new vehicle.

Morgan

14 de mar. de 2015

My salesman was George Lawrence. I really can't say enough good things about him. I was referred to George by another employee, Felicia Lively. Sheila was very helpful with my purchase, making sure, along with George, that I was taken care of. My new car was cleaned to the max and I would like to thank the man who cleaned it up for me, although I did not catch his name. I would like to mention as well that I had a flat tire a few days after my purchase from a nail, my husband works out of town, and George found me on the side of the road and changed my flat for me. All around the best experience I've had buying a new car! Thank you, Jim Taylor Chevrolet!

Vershone

6 de mar. de 2015

I love Jim Taylor Chevrolet and my awesome salesman Charles Williams! Mr. Williams promised me he would take good care of me from the beginning to the end and he did just that. I'm very pleased of the outcome of buying my new Chevy Camaro! Thanks again Jim Taylor Chevrolet and Mr. Charles Williams.

Janis

6 de mar. de 2015

The staff of JTChev was most courteous and enabled me to get the vehicle I wanted at a price I could afford. What more could I ask?

Thomas

5 de mar. de 2015

I've never had a better buying experience than I've had at Jim Taylor Chevrolet! Would recommend to anyone ask for Thomas flint

Shirley

14 de feb. de 2015

very pleased with the staff and my salesman, waylon. it was a nice and friendly place convient from where i live

Joe

29 de ene. de 2015

Engine/transmission light on. Did tests could not find a problem. Did evap tests; did test during cold weather too. Will take back if light comes on again.

Clara

15 de ene. de 2015

I have always been satisfied with the sales and service at Jim Taylor Chevrolet, and would not hesitate to recommend this dealership to others.

Joshua

14 de ene. de 2015

Everything was outstanding. They took care of me promptly and in less time than initially expected. Everything has been wonderful before, during, and after our purchase at Jim Taylor Chevrolet. We will definitely continue to do business in the future.

Melvin

8 de ene. de 2015

Everyone that I talked to was very kind and helpful and I would like to thank everyone there from the sales personal too the service depart and the mechanics for their help.

Carmen

8 de ene. de 2015

Very knowledgeable, very nice, better deal/price that what we expected. We've already recommended Jim Taylor Chevrolet to our son who is getting ready to buy a vehicle.

Jennifer

3 de ene. de 2015

Friendly customer service needed in the parts and services. I was ignored when I walked in the door. I had a recall fixed on my keys which Epoxy was all over them and was then handed to me and was all over my hands as well.

Corbin

2 de ene. de 2015

Everything was great! Soon after we started looking at vehicles, it started to rain... cold rain, but that didn't slow Carolyn down one bit! She put us under the front overhang and started bringing cars under for us to check out. We explained to her what type of vehicle we were looking for and the price range we wanted to pay, and it took her no time to find the exact vehicle for us. There was no pressure for us to buy more than we wanted or could afford! She helped us set up our OnStar and XM radio too! All the departments we worked through were great!!!

Roseann

12 de dic. de 2014

George Lawrence and George Warren excellent to deal with. This is my second vehicle bought since I moved to Louisiana and I won't go anywhere else but there! They are just the best! !

James

27 de nov. de 2014

George Lawrence was by far the best salesman I have ever had the opportunity to work with. The process was quick, simple and painless. Thanks George for the fantastic service and professionalism shown to us during our truck buying experience.

Jimmy

26 de nov. de 2014

Carolyn met us on the lot and greeted us with a warm smile and asked if she could help us look at something or answer any questions we might have. We let her know up front that we were only shopping but not ready for obligation and asked her to point us in the direction of any demos on the lot, which she kindly did. She got keys for us and let us look at several vehicles and pulled some numbers for us on a few that got our attention but she seemed to key right into what we were looking for. She allowed me to take the Chevy Traverse for a test drive and after only five minutes with her I knew if I purchased a vehicle I would want it to be from her. Still reluctant to buy, we decided to go to another lot and continue our endless search but something told us that Carolyn was the person we could trust to let us move at our own pace without pushing us into something we did not want. We called her back and asked her to see how low she could get our payments and the magic began. We not only got the vehicle we were finally happy with but we got it at a price we were comfortable with. By the end of our visit at Jim Taylor Chevrolet, we felt more like close friends than clients. Carolyn was friendly, helpful and attentive. We are more than satisfied with our purchase and all of the people at Jim Taylor Chevrolet. They took the stress out of buying a vehicle. We couldn't ask for more.

Rodney

18 de nov. de 2014

Took car to get water pump changed as it seemed to be leaking and we were soon going on a 4000 mi trip. They changed a water line and said the pump didn't look like it was leaking. So we'll see if we make the 4000 mi or if it leaves us stranded.

Glenn

18 de nov. de 2014

The dealership and sales associate with above and beyond to find the vehicle I was looking for. They also had excellent pricing. I am well pleased with my shopping experience.

Theadore Or Mary Ann

13 de nov. de 2014

I had a recall and could only to it on my day off b/c I have to have my car for work. Pam Lighting was very helpful in getting my car scheduled in even though they were full. I appreciate the helpfulness that I was given. My family has bought vehicles from Jim Taylor and will continue.

Arlene

13 de nov. de 2014

I had an appointment to have some recall world one in my car. Everyone was friendly and the work was done in a a timely manner. The waiting room is comfortable and furnished with a TV and magazines to make the wait easier. I will continue to use Jim Taylor for my service needs.

Michael

29 de oct. de 2014

Marcus in Service did a fine job taking care of my requests.This is the second time dealing with him and he is a very professional person and addresses the issues perfectly. I do not have to worry about the job not getting done to my satisfaction when I deal with him. What a relief that is!

Debbie

11 de oct. de 2014

Had an oil change and tire rotation. Seemed to have been done in record time. Totally satisfied. While I was there I had questions about a recall notice. Marcus answered all my questions. A great day at JTC.

Tina

8 de oct. de 2014

Very helpful, kind and patient. This is my third car to buy from them and will continue to and will continue to tell family and friends.

Levi

6 de oct. de 2014

Great customer service from sales person and great help and deal from management. Will shop there again and tell friends about excellent service and deal.

Lecarlous

2 de oct. de 2014

Well knowledgeable staff of the cars and truck. Friendly service that you can't beat. Loved the free oil changes and car wash they offer. Enjoying my purchase.

Harry

19 de sep. de 2014

The guys in the service department are awesome to work with. Very friendly and willing to listen and fix problems.

Toni

14 de sep. de 2014

We have always had the best service ever at Jim Taylor Chevrolet whether in service or in buying a car

Jereme

12 de sep. de 2014

Charles, went beyond what I expected. Went out in rain to take pictures of vehicles for me. Always responded promptly.

ken d

12 de sep. de 2014

posted a car showing the mileage on the TRIP B . come on , how stupid .

Waymond

10 de sep. de 2014

It is always a pleasure to do business at Jim Taylor's we have been buying from them for years and are treated like family. It still means something to me and my wife to have a dealership that knows you by name and doesn't try and give you a run around.

Roxanne

26 de ago. de 2014

We asked for an oil change (which was to be free as it was our first). It was not done. Other than that, excellent service. We will recommend you to our friends and family.

Roy

22 de ago. de 2014

My auto accident caused a loss of car and Jim Taylor step up and put me in a car until we could determine the damage to my car. This allowed me to work until we got everything figured outAnd when we did, a purchase of a new car worked out to be the answer. Dealerships are in the business to sell cars but how you do it is different, Jim Taylor does it the right way. Thank you

Katherine

7 de ago. de 2014

The staff was extremely friendly and helpful. Everything was taken care of in such a professional and timely manner! Thanks again!

Cynthia

30 de jul. de 2014

Nathan was professional understanding and helpful to my wants and needs in purchasing a vehicle for my son. He stayed after closing to make sure I was satisfied and comfortable with my selection. He called the following day to inquire about the sale and what my son thought of his gift.

Angela

24 de jul. de 2014

Carolyn Mahony was a pleasure to work with. I feel she did her best in getting me what I was looking for. Thanks Carolyn

James

24 de jul. de 2014

Nathan and the Jim Taylor staff were very friendly and helpful.I will tell any one to buy there next car or truck from Jim Taylor.

Lisa

23 de jul. de 2014

We had a wonderful experience! Buddy Davis was out salesman and was tuned in to our wants and needs. He made us feel welcome and was very accommodating.

John

12 de jul. de 2014

My experience there at Jim Taylor was great, they helped me find exactly what I wanted and were very nice and respectful.

Dominic

4 de jul. de 2014

Dealership was great from beginning to the end. Everyone there are top of the line representative's for Chevy. Thank you.

Eric Humphries

2 de jul. de 2014

I brought my 2005 Tahoe in for maintenance. I have brought the Tahoe in Exclusively to Jim Taylor for the last 9 years. It will not happen again. I was having trouble with my Autoride system. The pump was running an excessive amount. I told the service department I thought there was an air leak in the system somewhere causing the pump to run more than normal. I was told there was no leak in the system, that the pump was bad. (although it was still running and keeping the shocks aired up). They replaced the pump for a ridiculous 900.00 dollars. When I picked up the Tahoe, the pump was still running excessively just as it was before, but now it had cost me 900 dollars!!!!! I told them to keep it and recheck for leaks. They called me later that day and said they could find no leaks in the system. I drove the truck for about a week and took it back for the same reason, the pump was running nearly continuous. Again I was told there were no leaks. The pump lasted for approximately 6 months. I noticed after this time period, the pump was no longer running. I brought the Tahoe back in to the service department and they said the pump had burnt out, and that it was under warranty and they would replace it, which they did. They could not tell me why there was no indication from the computer that there was a malfunction of the system as I had before. But now, they said the rear shocks were leaking and they needed to be replaced for nearly 2000.00!!!!!!!!! I had told them repeatedly there was something wrong other than the pump!! So after spending 900 dollars on an item that was working perfectly, now they wanted me to spend another 2000 on the shocks that were the problem in the beginning!! That was NEVER going to happen!! If they had offered to deduct the 900 that was spent for no reason, from the 2000, then I would have been just fine with that. It appears they did not know what was wrong in the beginning, and was swapping parts to find the problem, or they were just gouging me for addtional money! Either way, it is unacceptable!! I will be sure to tell everyone who will listen, the problems I had!!

Debbie

27 de jun. de 2014

JTC service department has always treated me so well. Everything I needed for service was completed in a very timely manner. Marcus, Jason, and Pam are always so friendly and courteous. I always feel welcome when I walk in the door. I have 3 different vehicles that I have to keep serviced, and I have never had a complaint.

Kenneth

20 de jun. de 2014

Ron Melton did an excellent job in assisting me with my purchase. I will be buying my next vehicle at Jim Taylor!

William

12 de jun. de 2014

This is our 4th vehicle to buy from Dan Vanderhoven. We've followed him from town to town. He's an honest and all around good guy. Gets you taken care of pretty quickly.

Sandra

6 de jun. de 2014

I was very happy with the way everyone treaded me. I was there about one and a half hours. then on my way. I would buy another auto in a heart beat.

Roy

5 de jun. de 2014

I had a problem and was going to take to cooper gmcI called George Warren to find out if he thought it would be in warranty. He told me yes and asked me to bring it to him for the service I told him someone would need to take me to rent a car. He told me bring the car "he had a ride for me". They checked my car diagnosed the problem put me in a car and by noon the next day my car was fixed and running.Everyone was first class. Jim Taylor was much better than my previous experience with Cooper Gmc. I will come back again

Benny

27 de may. de 2014

I appreciate the way they support the High School Rodeo team and they've also been very good to me. I've known most of them before I started doing business with Jim Taylor Dealership. I have bought 4 vehicles from them. That ought to count for something.

Linda

23 de may. de 2014

We called ahead the day before, but was still surprised at how fast whey got to us and got us out. Very pleasant experience. Never had that service that fast anywhere in the past. But, I have to tell you we have not needed these repairs since buying this vehicle. It has been the most reliable car ever.

Lottie

23 de may. de 2014

Was in for an oil change/ service. Did some other repairs. Will go back when a part comes in. No problems with service.

Clara

22 de may. de 2014

My experience at your dealership has always been a good one. Everyone was very helpful and friendly and I feel I can trust them to be honest with me.

William

13 de may. de 2014

Everyone was curteous and the service was quick so that I could pick up my vehicle the same day so I wasn't inconvenienced.

Lesley

29 de abr. de 2014

As always my experience was one of pure satisfaction...great friendly personnel and a warm and very friendly environment. I have nothing but great things to say.

Kenny

24 de abr. de 2014

Wonderful, i needed my oil changed. My salesman, Nathan White, picked up my car in Bastrop and too it to the dealership in Rayville to have it done. The guys even marked my tire for me, as i had a nail in the tire and didnt know it. Nathan White delivered my car back to me the same day. Gotta love the customer service!!!!

Jimmy

21 de abr. de 2014

I had looked at dealerships here in Monroe. When I came into your dealership I felt that you really wanted to help me find what I wanted.

Amy

3 de abr. de 2014

Have the best customer service and are prompt...encountered no problems and am proud to say that I purchased a vehicle and have it serviced at Jim Taylor Chervrolet...God Bless...

Jeffery

3 de abr. de 2014

My sales man was gene huff he was great he helped us n everything. Thank y'all for our car we love it and will be back to buy more

Tracie

18 de mar. de 2014

I am very pleased with the service I've received at Jim Taylor. John Allen has been wonderful to deal with. He has gone out of his way to make sure he picked up my car to get it in for the part to be repaired & my plate frame put on. (My work schedule is the same as your hours.) Also, I'm am sooooo happy with my Cruze. I had been looking at them for a bit, & feel that I got a great deal on it.Thanks so much!

Debbie

13 de mar. de 2014

Jason and Marcus are always very helpful to me. I gave them a list of possible concerns to check while servicing my suburban. The maintenance and list were done in a very timely manner and Jason explained what they found with each of my concerns. I always feel they are listening to me and I never feel that anything is done to my vehicle that isn't absolutely necessary. I highly recommend Jim Taylor Chevrolet to everyone. I am also greeted by the sales personnel that sold me my vehicles ( my husband and I now have 3 that were purchased here). I feel like they truly care about me. They don't just sell a vehicle and pretend they don't know you when you come in for service.

Sonya

12 de mar. de 2014

Everyone is very helpful and polite plus the service is great and quick. A good service department is extremely important and I have always been pleased here. Pleased enough to purchase another car here this week.

Mary

28 de feb. de 2014

Not only did the service department get my car in quickly, they provided me with a car while mine was serviced. I had my car back within a couple of days.

Bobby

13 de feb. de 2014

We have done business at Jim Taylor Chevrolet in Rayville for years and the service we receive is why we are still doing business with them.

Debbie

13 de feb. de 2014

Dropped one vehicle off for maintenance service, went to Drs. appt. and brought another vehicle back to trade. Both were done in one day. Saved me having to come back on another day.

James

7 de feb. de 2014

All your staff, but particularly your service department, are friendly and always willing to help. Unfortunately, that isn't the case at all dealerships. Y'all remain #1 in my book. Thanks!

Vanessa

30 de ene. de 2014

I always have a pleasant visit to Jim Taylor. The service department is EXCELLENT!!! They greet me by name and always come to give me status reports when they are working on my car. The sales team(my salesman) always comes to see if I am being taken care of.

James

31 de dic. de 2013

Got my oil changed. And they put the scanner on my truck. But it still idles rough. Still has the annoying ticking noise. And is now blowing smoke out the tail pipe I guess its burning oil? Idk. I gotta take it back when I get another opportunity. But overall wonderful experience. Awesome customer service extremely nice/friendly and helpful employees. Just not very happy with the truck itself. A brand new vehicle should never have these problems with low miles and regular maintenance.. in my opinion... the reason I decided to buy a new vehicle and choose Chevrolet is because I wanted something dependable for myself and my family. we travel alot for work and I can't stand the thought of being broke down on the side of the road. And it does not make me comfortable when I hear my "new Silverado 5.3 make this ticking every time I start it up. And feel this vibration when it drops below 500rpm then jumps back to 700rpm and then back down to 300 while sitting at a red light.... and now its smoking! Feels and sounds like a diesel truck when I start it on a cold morning Not good ! Not happy I could get those same problems from a truck out of the junk yard and would only pay a fraction of the $30,000+ that this one costs. GM could do better on this one. And I really hope GM will address the issue before it leaves me stranded a thousand miles from home....

Patricia

28 de dic. de 2013

Wait time was minimal. Service personal were friendly and courteous. Was waited on by a an employee that was off that day but all others were busy so he took my info and got my car in the shop.

Sylvia W.

11 de oct. de 2013

This is the first time I have ordered a car, usually I buy from the lot. If I had known how much fun it would be to order, I would have ordered one every time! Nathan White at Jim Taylor Chevrolet answered every question I had and made by purchase a very happy event!

Margaret B.

21 de ago. de 2013

Had been shopping for a new vehicle to replace my car ,that was totaled in wreck, since Dec 2012. Had visited several local dealers and could not find what I wanted in my price range. Followed up on a recommendation and visited Mark Hosea at Jim taylor in Rayville. Mark LISTENED to my wants and needs and went to work looking for just the right car. Within a short time he found the perfect car at the perfect price. I had been looking for 7 months and he found just what I wanted in about a week. He did everything possible to make this a very pleasant shopping experience. His commitment to putting the customer first is to be commended. I will be more than happy to recommend Mark Hosea at Jim Tyler Chevrolet in Rayville to any one needing a new or used car.