Jason

9 de dic. de 2015

We are always treated very well when we come in. It is very nice to deal with a great company

Allan

8 de dic. de 2015

I was pleased with the prompt service and the courteous treatment I received. This was not the first time I have used John Watson for service needs and parts. My 1998 GMC truck has also received good care with your service department. I will likely be back with my Impala when I need further service or parts for it.

Gary

4 de dic. de 2015

I actually bought my car at another dealership but Watson's treated me like I was a long time customer--even accomplished things that I couldn't get my original dealer to do and all while I waited. Got all my business from now on!

Patricia

28 de nov. de 2015

Andy Hellstrom was great. He went out of his way to get me a beautiful car and stayed with us throughout the process to be sure all went smoothly. He took time to go over all the details of the electronic features with me including linking my phone and initiating Onstar. Great salesperson.

Travis

25 de nov. de 2015

Knowing Cam for many years and being a repeat customer it is comforting to know there is someone I can turn to for questions or concerns and will be dealt with in a fair and honest way. Your dealership has always been good to me and I look forward to doing business in the future. Thanks for all you do.

Sharon

23 de nov. de 2015

They programmed a keyless entry fob for me. It only took them a few minutes and I was on my way

Michael

22 de nov. de 2015

They treated me very kindly and I. Dry much appreciated that. I had an appointment for 1 pm, but they didn't take my car in until 2.

Robert

19 de nov. de 2015

The service dept is pretty good. About the only thing I can think of they can improve on is providing the used/bad part when they replace something. There is a check box on the early bird service form to get those parts, but they don't provide them. Other than that I am extremely happy with the service.

Steve

4 de nov. de 2015

Everyone is always nice and very helpful. I won't go any where else. I trust Bryan and the rest of the John Watson crew. If I didn't I won't have ordered a 2016 Corvette Stingray.

Jack

1 de nov. de 2015

Loaner vehicle was a little big (Suburban) when I'm used to a smaller Sonic. :-) All good though. Vehicle service was great and the detail was excellent.

Brian

23 de oct. de 2015

I had received a flyer in the mail about truck month on Chevy's. I was curious as to what they could do for me as this would have been the 6th vehicle that I would have purchased from them over the years. This would be the 4th truck. I decided to go down to the dealership that Friday night instead of waiting till Saturday. I met with a young man named Angel Alcala. He proceeded to look at my truck that was in very good shape and then we looked at the Chevy 2015/16 HD 3500. We went for a test drive and I was very impressed with the truck. Angel was very knowledgeable and answered all my questions. It handled so well and the ride was so much smoother than my 2007. When we were back at the dealership we talked and Cory made me quite an offer on my trade as well as on the new truck. I decided to take the offer. Angel even came to my home to help me remove my fifth wheel hitch from my trade and picked it up so it could be installed in my new Chevy. I am impressed and I love the truck!!! Thank You for making this the best!!! Sincerely, Brian Bradford

Robby

19 de oct. de 2015

They went above and beyond to find me my vehicle. Jayden did a great job on the finial walk through.

Jacque

9 de oct. de 2015

Got towed in the morning and it was fixed that day! very helpful!! they will stand behind their work. warrantied

Cory

27 de sep. de 2015

I love that they have a nice waiting room and a TV. Their bathrooms are clean and the service is good. I wait a little longer than I would like but I guess you do that for better service.

Steven

24 de sep. de 2015

Technician failed to inflate tires and reset oil life. Other than that service was speedy and everyone was courteous. Vehicle was returned to Technician to complete those issues missed

Michael

22 de sep. de 2015

Overall the experience was great Dennis was awesome to work with. The team was not to pushy and although they did not have exactly what we were looking for at the dealership they went and found it for us. We never felt like we were getting jerked around and all of our requests were made.

Jan

11 de sep. de 2015

Called at the last minute they took the car in the while I did erron's which worked good for me and called when it comes was done

Desiree

9 de sep. de 2015

Andrue Hellstrom our salesman, was very pleasant, kind and patient with my vacillation on the color and type of Equinox I wanted, 1LT, 2 LT or LTZ. When I finally made up my mind on color, he was so kind and let me know there was not one available on their lot in that color and found me one in SLC and had it brought up. Andrue was very knowledgeable about the vehicle in every way. He took the time to sit inside and show me all the features, how they worked and paired my bluetooth for me as well. This was by far my best purchasing experience of a vehicle ever.

John

2 de sep. de 2015

Repair work done well and within time quoted. I was able to bring my car in for repairs in a timely manner.

Howard

2 de sep. de 2015

Everyone was great that the dealership they work through this and helped us the salesman couldn't find the second key to the car and he even came to our home on Sunday to deliver the found key to us I was very impressed

Dick

29 de ago. de 2015

I like the idea of not having to make an appointment. I get all of my info to my e-mail. They are very knowledgeable, let you know what service is recommended. Thank You

Daniel

29 de ago. de 2015

Every time I go to John Watson Chevrolet I feel like I'm among friends. I tell everybody to go there if they're looking for a car.

Kenneth

22 de ago. de 2015

I obtained an appointment to replace my A/C compressor and dryer plus check the window controls. The work was done as scheduled and the dryer didn't need to be replaced, which was a plus for me. I was very pleased with the work and the professional way I was treated.

Alan

21 de ago. de 2015

Always very professional and very clean .And when you make appointment very friendly. Always up to date on your vehicle.

Steven

2 de ago. de 2015

Keith was an excellent salesman. He answered all my questions and explained all the features of my new Colorado pick up. I was well prepared to drive my new truck home.

Lisa

29 de jul. de 2015

A Service man met me right away and the work was done very promptly. He also came to me when the work was finished and explained what had been done which I appreciate very much.

Marie

11 de jul. de 2015

It was frustrating that the brake issue I identified could not be replicated. A bit of Internet searching answered my question. Service was good and prove seemed fair. I wish it weren't so difficult to schedule the touch of class appointments. He's always booked.

Lori

6 de jul. de 2015

Erik Steele gave us a fantastic deal on our new Silverado, he also gave us a very fair price for our trade in. Erik was very attentive and personable. The financing went smooth and fast. Everyone we encountered at the dealership was friendly. This is the 2nd vehicle we have bought from Erik and will certainly return.

Steven

2 de jun. de 2015

The Watson team is a family and Cory brings a pleasant smile to us every time. He knows how to brush and smile!!!!

Sean

1 de jun. de 2015

Easiest transaction I have ever had, my sales rep was very nice to deal with. I will be telling my friends and family to do business with you!Thanks again

Jeff

29 de may. de 2015

Work was done correctly and the whole shop is professional and highly skilled. They are definitely the best ones to work on my Chevy.

Scott

17 de may. de 2015

The service department was honest, efficient and has kept my truck running we for over 12 years. I would not take my truck anywhere else for major work.

Sickofpoorcustomerservice!

8 de may. de 2015

I recently contacted their parts and service departments to get a part ordered and replaced on my car due to a factory recall. In addition to having the part replaced GMC was offering a gift card to those who completed to necessary replacement by Dec 31 2014. Therefore, my initial call to have the part ordered occurred early in November so as to provide adequate time for the part to arrive and to schedule a time to have the part installed by the December deadline. I was told that I would receive a call once the part had arrived so that I could get the car in for the part to be put in. I waited 2 weeks and heard nothing, so I called again. I called around 10 minutes prior to the parts department closing simply to ascertain whether the part had been delivered. I was warmly greeted by the service department until I asked whether the part had arrived or not when I was asked to wait for the next employee who was available. I waited 10 minutes when right at 530 the phone was picked up and then hung up. If it weren't for the way things occurred next I would be willing to chalk it up to an error. I assumed they would make an attempt to call me back but the phone call never came. A few weeks later I attempted to contact them again and was placed on hold 4 consecutive times while receiving no answer to my phone call or questions. I assumed the part had not arrived and waited again. The deadline came and went, I was willing to put the deal of the gift card aside until I called about two weeks into January. I, miraculously, spoke to someone in the parts department who informed me that the part had indeed arrived in November, 3-4 days after I called and that he was very surprised that I never recieved a phone call in connection with the arrival of the part! However, his helpfulness ended here when he told me that no one in the service department was answering to set up an appointment to get the part put in. He told me he would walk over to the service department right away and call me. He took my name and number but I never received the promised phone call. After a few hours of anticipation I caved and called the service department directly to schedule a time for the part to be put in. I did indeed get hold of someone again and had the part installation scheduled for the following Monday. I had the part installed and about two days following that I received a follow up phone call inquiring how the service went. When I notified the caller of my frustrations and the loss of the opportunity to receive the gift card I was given a thank you for your time and then the call was disconnected. I can't help but feel the call was simply a formality with no real expectation to correct any issue in the process and the offer to correct any issue that may have occurred was given disingenuously. In summation of the issue I am very disappointed in the customer service and lack of professionalism that this company showed in this interaction and that once again I, being their customer, am the one left making the effort to resolve the situation. I have sent an email multiple times to the company mirroring this one almost identically multiple times and have yet to receive so much as a phone call to apologize for the issue.

Zach

4 de may. de 2015

Had my 2002 silverado 2500 HD in for oil change and to get road ready for 800 mile trip back to Southern Ca. Service was fantastic, service techs recommended upcoming work that needs to be done, and I so appreciate that they did not pressure me into thinking it needed to be done immediatley before my trip. I made it back safely and when I return to Utah, John watson will be my go to place for any service I may need in the future. Honest realiable staff...two thumbs up.

Corby

2 de may. de 2015

I was greeted quickly and provided a shuttle to my work. I was contacted about additional work and assured it was covered under my warranty. When I came to pick up my car, it was ready. I found a minor problem with the lug nuts that was also remedied quickly and professionally. I was given a car wash certificate that was greatly appreciated.

Val

18 de abr. de 2015

The sales personnel were very helpful to explain options and costs. they made every effort to accommodate my questions and what I wanted in my purchase. Cory Watson and Andrew Helstrom were great.

Debbie

12 de abr. de 2015

It was a wonderful experience. We didn't feel rushed and they were so good to us. They didn't make us feel pressured and they were very friendly and personal.

Shane

9 de abr. de 2015

Dealing with all the folks at John Watson is truly a pleasurable experience. They want to ensure that you are taken care of and they show in their actions that they really appreciate your business.

David

4 de abr. de 2015

John Watson is the only dealership I will purchase a vehicle and have it serviced by. They are friendly, professional, and get the job right the first time.David Sullins

kjmoore

9 de feb. de 2015

The service at John Watson is always superb! I will always take my car to John Watson for all my needs!

Mike

8 de may. de 2014

I had a real pleasant buying experience. Jordan and Chris were very helpful and explained everything in real clear detail. I talked with Jordan at least three times before I decided to purchase my car and he has been willing to help and answer all of my questions. I really appreciated his knowledge and insight. Thank you.

Susan

6 de may. de 2014

Our salesman was Erik Steele. He was fantastic. Extremely low stress, and very quickly found the car we wanted. Went out to find said car, in exactly the configuration we wanted. Went as far as to clean off some dirt under the hood himself. We are so impressed with Erik this is the second car we have bought from him. He will always be our first choice for Chevy.

Michael

29 de abr. de 2014

My salesman was Dennis Brown. He's a pretty down to earth guy. He didn't try to put me in something I didn't want, need or couldn't afford. He just let me do my thing by letting me look around and not pressuring.

Kevin

26 de abr. de 2014

I was able to get my car in the same day I called and it was completed and ready within hours. But the best part was the ride from Alma, he is adorable, very nice and a great driver.

Devin

26 de abr. de 2014

We were pleasantly surprised at how pressure free our experience was. We are very happy with our purchase and the whole buying experience.

Rodney

23 de abr. de 2014

Dee Christofferson was a great help to us, finding a car within our budget and he was very pleasant throughout the day.

Monika

22 de abr. de 2014

The service folks were very helpful, wrote down all of my concerns and were very knowledgeable. My only concern was the lack of a call back when my vehicle was done. I was told I would get a call and I did not. I had to call to find out if the service had been completed.

David

21 de abr. de 2014

I had an issue with rail dust on my new white Silverado and the service service department jumped right on it after evaluating the situation. Great job!!

Vicky

18 de abr. de 2014

I could go on and on about all of the people I deal with at John Watson Dealership from Sales to Service---but I think "The Very Best" describes everyone I deal with and we will not go anywhere else "ever"---we are treated like family there---they are all just simply "The Best" they get an A++++++++ from us---- Vicky and Terry Barrett

Brent

16 de abr. de 2014

Was contacted with progress I know they had other vehicles to work on but felt like it was just mine

William

13 de abr. de 2014

Jordan Read is a great salesman. Very knowledgeable and is obviously passionate about the Chevrolet product. He will get all of my referals.

Valerie

7 de mar. de 2014

Excellent customer service. Love the bay to pull in for service. Employees come to meet you before you have a chance to exit your vehicle. Employees greet me by my first name...very impressive that they remember.

Clayton

7 de mar. de 2014

The technician quickly recognized the issue and had it completed in a timely manner. The dealership allowed me to take a loaner car to make it to my various meetings for work while the car was being fixed.

Kent

4 de mar. de 2014

My sales rep Andrue was the best. He took the time to work the deal that was best for me and my situation. He has earned my business every time I will purchase a vehicle, which is about every 3 years. I will recommend him to all my family and friends.

Samantha

25 de feb. de 2014

I loved the entire experience from start to finish I will definitely continue to use John Watson Chevrolet from here on out.

Daniel

16 de feb. de 2014

I have never felt comfortable at a dealership, but at John Watson Chevrolet I feel like I'm among friends. There is no pushing or forcing you into a deal, they will help you decide what is best for you.

Bradley

14 de feb. de 2014

Both of the salesmen that assisted us with our purchase were very caring and attentive. They did not push us to buy or guide us to something we were not interested in.

Jason

14 de feb. de 2014

I came in without an appointment and your service team said it'd be no problem. Oil change was done in 30 minutes.

Karen

14 de feb. de 2014

I always love coming to John Watson; the staff is so personable and friendly and they always go out of their way to make sure I am happy. :)

David

12 de feb. de 2014

I had prompt service, solution that fixed my issue. A Tec that knew what needed to be done. While I believe the issue could have been fixed with a less expensive manner, but who am I to tell a Tec what to do as a customer, the cost was a little high for labor as he only had my truck for a hour , my brakes work and my vehicle is safe to drive. I will go back the car salesman who sold me the truck will continue to be my car salesmen. And I assume my vehicles will be serviced there also

Ron

11 de feb. de 2014

I understood the things that were needed done on my truck, but I would put in place someone to explain the service and what was done to put the patrons mind at ease. Just to hand someone a bill for services that was several hundred dollars without an explanation is kind of cold. As a customer I felt I should have been told what was and wasn't found.

Sheridan

11 de feb. de 2014

The service reps are always friendly and helpful, and they treat me with respect. I have been to some service departments where they act like I don't have a brain because I'm female. These guys don't do that. If they did, I wouldn't go there.

Katie

6 de ene. de 2014

They were able to work me in to look at an almost flat tire. I really appreciated that. I feel confident in the service they provide and always come here when I have any issues. The staff is always friendly and willing to help, I love coming to John Watson's for my car maintenance.

David

30 de dic. de 2013

I have many times referred friends to John Watson Chevrolet.RE how did we do, you shouldn't even have to ask;we have bought 5 vehicles from you in the past 9 years. Cory is the best person I have ever dealt with

Courtney

28 de dic. de 2013

Being a first time car buyer I was nervous. Everyone at watsons made the process so easy!!! They made survive got the best deal and made sure I knew everything about my car before I left. I will be recommending this dealership to everyone!

Randall

19 de dic. de 2013

The service manager Brian kept me informed, he was very professional and service oriented, I am a little disappointed in GM and the the requirements and regulations placed on intelligent and well meaning employees. In the end the problem will need to be repaired, it is just some additional hoops the customer must jump thru and the employee has to be the heavy hand in delivering the news to the customer. I am glad Brian treated me as well as he did. Any company should be happy to have him in their employ.

Glen

18 de dic. de 2013

Got to talk to John...himself...been about 30 years...Jordan took care of the business end of things..very competent...like your way of selling...same as mine was when I was in business...no push...just let the customer make up their mind...answer questions....I don't know why I didn't come to you guys first....you are #1

Valerie

13 de dic. de 2013

I have ALWAYS had great customer service at Watson's. Would not take my vehicle anywhere else. Service guys are fantastic and treat me (woman) great. Women don't always get that kind of service elsewhere, some places have a tendency to mess us over, but not your dealership.

Scott

9 de dic. de 2013

My experience, as usual was great. However, now that I am fairly confident that I know what the symptoms of this Particular problem are and that all I needed was a new battery, I would probably avoid the service charge and buy a Sears Die Hard Battery at considerably less than the $230+ that I spent that day. I really like the way you have taken care of me over the years and I will continue to return for major problems, but I was shocked at that cost.

David

30 de nov. de 2013

The Watson Chevrolet buying experience is second to no one!! Friendly and professional salesman, Eric Steele, and the personal correspondence from Cory and Cam Watson themselves always makes my vehicle shopping experience stress and hassle free. You have a customer for life.

Michell

27 de nov. de 2013

The people at the dealership are always very friendly and helpful. From the beginning while looking for a new car to purchasing and then servicing I have not had a bad experience at John Watson Chevrolet.

kjm1959

22 de oct. de 2013

They always go out of their way to help customers! I had a problem with my car's emergency brake light coming on at odd times and even though they could not find the issue they made themselves available to me. :)

KelseyN

15 de ago. de 2013

Everyone I spoke with was extremely kind and helpful. I was having a really hard time finding anything I could afford that would be reliable in the used car market and instead of trying to push me into buying another overpriced lemon, they worked to help me lease a new car for monthly payments I could afford. Since I'm starting grad school this fall, it was important that I had a reliable car because I wasn't going to have a lot of time or funds to fix things that went wrong. Thanks to Dee Christopherson and John (with financial; sorry, I can't seem to remember his last name), I now have a shiny new Cruze that I love to drive and can trust it's reliability for the next three years!

gligjhc

6 de ago. de 2013

I've bought 3 cars at this dealership and have had great experiences each time. I also have all service performed here. Never a problem. My family now buys there cars here as well.

hiker

4 de jun. de 2013

Setting an appointment was very easy, although I think that the online system should let you know which times are not available. Great service.

LakersFan

30 de may. de 2013

Great experience buying a used 2012 Civic. Well priced and great customer service. I really trusted them the whole way through the sale and am very happy with my new car. I will come back when I buy my next vehicle for sure. The finance manager was awesome as he helped us get a great loan and made sure the warranty was taken care of and we had all that was promised to us. He even went out of his way to come out and talk to my kids that were out waiting in the car.

BigD

26 de may. de 2013

We are extremely satisfied with our buying experience once again at John Watson Chevrolet! We had purchased a 2009 Malibu LTZ in December 2008 and decided not to trade it in on the purchase of the 2013 Malibu 3LT in May 2013. We requested Eric Steele (salesman) who assisted us in the acquisition of both cars. He was friendly/personable, very knowledgeable when answering all of our questions, patient in the test driving of 2 types of Malibu's and 1 Equinox and in showing us the various functions of the those cars as well as our new car. Eric and his associates worked diligently in locating the vehicle with our desired specifications. Cody Watson worked with us regarding the offer of our older trade in. Additionally, Chris Southwick (Finance Manager) researched and secured the best deal for us in the financing of our car. Therefore, we would highly recommend John Watson Chevrolet Dealership to our family and friends!

truckguy

9 de abr. de 2013

The staff was friendly and courteous. We felt as though we were getting what we wanted and not what the sales associate wanted us to have. He even drove from Ogden Utah to Evanston Wyoming to pick up our vechicle for use. Knowledgable staff.

LoriO

8 de abr. de 2013

The service department was very professional and willing to listen to my concerns about my car. I was pleasingly surprised at how quickly they fixed it. This is a very top notch delearship and I will recommend it to everyone I know.

Grampa Bill

28 de mar. de 2013

only associated with 2 people from John Watson, Andrew and Johnathan, both were very professional, but it was like you were just over visiting a good friend, but ended up with a great deal on a vehicle. will be buying there again.

Sully

1 de nov. de 2012

John Watson is the best dealership in Utah (my opinion). The no pressure, no hassle salesmen really make shopping for a vehicle an enjoyable process. I have been to fast talking dealerships where the salesmen are only concerned about the sale instead of putting the customer into the right vehicle. I have purchased a few vehicles from them and will always refer a friend. Sully

Sports car entheusiest

2 de may. de 2012

Had an exellent experience from the beginning to the end. From time of order until delivery only took 5 weeks. Sales staff were very helpful and professional. Would strongly recommend john watson chevrolet.

Normd

14 de feb. de 2012

They did everything timely on the purchase. They were true to their word. One thing I did not like was what equipment was on the vehicle, The one on the floor was fully loaded top of line. I was looking at one down. I did not realize that it did not have some things on it that I wanted, it ended up costing me a lot more than I had planned, and I still do not have one item due to the INFLATED cost.

busy mom

28 de ene. de 2012

This is the best dealership I have ever been to. They have the best customer service around!!

Cruze time

24 de ene. de 2012

We got a great deal on our new Cruze Eco. Its Was the best price out of any of the dealers we looked at. I didn't get off work until late but they waited after hours so we could get our new car that day. They helped us get in and out fast didn't try to sell us a bunch of stuff we didn't need. I would send my friends and family to John Watson Chevrolet. To them your not just a number. They were worth the drive I think I passed 5 chevy dealers to get there. Customer for Life!!!

Love my TAHOE

24 de ene. de 2012

We needed some repairs done on our Tahoe and Cody Watson was very helpful in making sure it was done in a timely matter. He made sure my kids and I were comfortable while we waited. Great service! Will definitely will go back and work with Cody Watson.

momof5

24 de ene. de 2012

I brought my Suburban in for new tires and I was impressed with the great service I received. They people were friendly and the service was speedy. I was also impressed with the great price. Thanks!!

momof5

23 de ene. de 2012

I brought my Suburban in for new tires and I was impressed with the quality of service I received. They were friendly and such quick service. The price was great too. I highly recommend this dealership to my friends.

The Kings

12 de oct. de 2011

I just had to write a note to tell EVERYONE about not only a great salesman, but a very standup dealership. We bought a Cruze back in February 2011 so that we could flat pull it behind our motorhome.. we loved the car, got things ready for it to be pulled and then Chevorlet/GM decided that it COULD NOT be towed, except on a dolly. This was just 2 weeks before our biggest trip of year. Went back to this dealer spoke with a salesman Eric Steele.. he was sympathic but not sure what they could do to help us with our problem. After several phone calls back to Eric we found out that they would help us get an Equinox that was flat towable, that was exactly what we wanted. They went way out of their way to make us happy. Eric helped us get the items to make this Equniox ready for our next trip. We would highly recommend this JOHN WATSON dealership & our sales man Eric Steele, they cared and for the first time we felt like a car dealer REALLY VALUED our returning as a customer!! We would definately go there for our next car.

JessandBill

9 de oct. de 2011

John Watson put me in the perfect car for me! PC12312011

Klunker Needed a Repair

27 de sep. de 2011

I love how easy it was to renew our registration. They did everything for me. I especially appreciate how quick their service is and thorough their inspection is of my vehicle. I definitely feel that my vehicle is safe and very well maintained because of their service and repair. Thanks John Watson for my feeling of "dealing at home" service.

Layton Guy

27 de sep. de 2011

I had my car serviced at this dealership and I had a great experience. I highly recommend John Watson Chevrolet to everyone. Thank you for being a large step above the other dealerships around.

Audi S4

9 de jun. de 2011

I located the car I was shopping for on this website. The car was accurately described and priced correctly. As a result, I got on a plane with a one way ticket. Cody picked me up at the airport and the purchase went very smooth. I was on the road in about 45 min with my new car. Thanks for the great Service.

Isuzu Fan

29 de may. de 2011

John Watson really dose mean it when he says shop at home deal at home. Great dealer with a great experience! P.S. Ask for Eric Steele.

futter

19 de may. de 2011

They were so friendly. We went in just to see what kind if deal they were going to give us and we walked out with a truck! We never dreamed that they would be able to give us such a good deal on our trade in. If you want a good deal that's fair go to them.