James Church

19 de abr. de 2021

I purchased a F350 with a 12 ft. service bed for my construction business on 2/18/2021 from Dillon. I paid $13,100 cash for taxes and tags out the door. On 4/5/2021 I had to text Dillon to see where the tags were, 46 days later. I did receive the tag on later that day but was still 16 days past the 30-day tag he had given us. 3 days later we were pulled over by NCDOT for not having proper plates on the truck. After looking at the paperwork the truck didn't have a weight tag and was registered improperly with a gross weight of #6000, The truck weights over #8000 lbs. empty. NCDOT give us a verbal warning since he could see that the truck was just brought. He stated that the truck needed to be parked until the proper tags was purchased. I contracted Dillon on 4/08/2021 and he said he would like into it. I sent him a picture of the tag and the paperwork that came with the tag. 4 days go by and no response, so i texted him again on 4/12/2021 and he said he would asked someone again about it. On 4/16/2021 I sent another text saying I needed update, meanwhile this truck is a paper weight at my office because NCDOT told us to park it. Dillon then said he would have someone contract me once again by noon on 4/16/2021 and you guessed it, no one called. At 1:38pm on 4/16/2021 another text was sent to him stating that no follow up call was done and again on 4/18/2021 and again on 4/19/2021. On 4/19/2021 he sends me a pic that shows a plate fee of 38.75 and said that the weighed plates are higher. and that they wouldn't take care of it. So now I'm here looking to get this resolved so we can drive the truck I bought in February back on the road, so I can stop losing money due to the fact we can’t drive it. I have contacted the DMV and the women said it is the responsibility of the seller and the person getting the tags to declare the right weight. And that the Vin# weight needs updated to included current gross weight. This is very concerning that a commercial truck sales company that has been in business for 11 years doesn't make sure that this information is correct. At this point all i want is a weighted tag to cover the current gross weight. As time moves forward, I will have no choice but to go after lost revenue. Also, their customer service is so great that he hung up on my today.

Martin Perez

31 de ago. de 2020

This was a great place to find our family van. Worked with Dylan and he did a great job. He treated us with respect and was honest in helping us find the ideal situation. This was a small place where they still treat you with respect and as family and not just a number or a sale. I recommend Dylan to help you find what you are looking for and Logan was awesome in helping us in the checkout process.

Casey Kluge

16 de oct. de 2020

The absolute worst place I have ever and I had zero pleasure doing business with these people. Stay away from this place

Ruben Gonzalez

5 de jun. de 2021

Really nice service.

Hailey Smith

2 de sep. de 2019

great prices and reliable cars! I bought a car from this dealership 6 years ago. The car is a dream. had no issues ever, only thing I ever had to do was get the oil changed. 10/10 recommend checking these guys out if you’re looking to buy :)