Roero118

7 de nov. de 2016

We visited Karp Kia on Sunday November 6th to look for a car & were able drive off the lot that evening in our 2017 Sportage!! Michael Rosenberg was extremely helpful & professional. He did not pressure us into a car. He listened to what we wanted & was able to locate a car for us! We will definitely be recommending them to our family & friends!!

cristina72

4 de nov. de 2016

I absolutely loved working with Audley. He was up front the whole way through the process and provided full transparency with everything. I have never had such a hassle free car buying experience, and I'm so happy to have chosen this dealership.

Soulsix

4 de nov. de 2016

Mr. Bullock was patient, thorough, and relentless in getting the best deal for my family and I. He guided me to a better car for the same price point. He is fair and and honest and takes pride in his work. I am a return customer and will be back for another purchase down the road. Thank you Mr. Bullock.

Matthew Horowitz

3 de nov. de 2016

I returned my last Karp Kia lease and left with a great deal on a new one. Audley Bullock was very helpful in making my experience a positive one... he even drove me to return my old car. Outstanding customer service, and thank you again.

Chabre7

3 de nov. de 2016

Audley Bullock was very professional, great to work with, always around to answer my questions. If I'm looking for another vehicle or anyone I know is looking I'll definitely give them Audley's #.

PamelaB

2 de nov. de 2016

I just leased an Optima. This is my 2nd car from Karp Kia. They can not be any nicer. My sales consultant Michael Rosenblatt is very professional, gracious, and always willing to help in any way. The service department has always been great with scheduling service. My next car will be from Karp Kia again. They are great cars.

klee

2 de nov. de 2016

This was the best experience I ever had purchasing a car. We walked into the dealership and within 30 minutes the deal was done. Jonathan Hernandez was our sales representative. He was professional, honest, friendly and courteous. From the minute we met him it felt as though we were dealing with family. He walked us through each step with clear explanations and comfort. Any request we had he was able to accommodate. We also met the Sales Manager David Wells. He welcomed us into his office and provided top notch service. Thank you Karp Kia for a great stress free buying experience.

AnaMaf

31 de oct. de 2016

I recently purchased a 2017 Kia Sorento Limited and my salesman was Michael Rosenberg. He answered my questions with honesty and dedication while selling me my new car last week. I have always been wary of car salesmen, often with good reason, but you've helped to redefine the stereotype. I am happy with the car I purchased and I am not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car and it's all thanks to Michael. He went through all the features of the car and was patient was I asked him to repeat his instructions. You can be sure that if I have any friends looking to buy a new car in the future, I'll be sending them to Karp Kia and telling them to ask for Michael Rosenberg. I also want to thank David Wells, for going out of his way to find the color that I wanted and thanks to Peggy Foster for helping me with my car loan and to Audley for selling me my first Kia and bringing me into the Kia family. Thank you all for your time and patience and making me feel so good about my experience purchasing the 2017 Kia Sorento Limited which I love and you can bet that I will be back.

Kia buyer

31 de oct. de 2016

We recently purchased a 2017 Kia Sorento at Karp dealership and had a fantastic experience, made possible in large part by Assistant Manager Audley Bullock. Mr. Bullock had a straightforward and no nonsense approach to negotiating the price, as well as a good sense of humor during the process. His emphasis on customer service likely comes from years of experience in the field. We felt he had the insight not just to see us as one-time customers but to build a reassuring relationship that will consider us to come back for future purchases. Buying a car is not an easy experience but we are glad we came to Karp Kia and met Mr. Bullock, and we love our new Kia.

Dave D.

31 de oct. de 2016

It is such a pleasure to lease our cars from Michael Rosenberg at Karp Kia. He makes our buying experience fun and takes care of all of our needs. We always know that we will get a fair price and outstanding service. Last week our family leased our 3rd vehicle in the past 3 years from Karp and we had such a great experience, that 2 days later, we went back and leased another! The entire Karp team is personable and caring. We also enjoyed working with Peggy the Finance Manager and we always feel at home in the showroom. Michael and Karp take the stress out of getting a new car and that is invaluable to my wife and I. We are both working professionals with crazy schedules and it is good to have a salesman and a dealership to work with that serve as a trusted advisors and family friend.

PhilRVC

29 de oct. de 2016

Mark Taub is by far the best car dealer I have ever dealt with. He got me an extremely fair price on a Kia lease, didn't pressure me at all when my lease was expiring and then took care of all the details when I decided to buy the car. If you're going to Karp see Mark!

piperkev

27 de oct. de 2016

Frankie Brus is an asset to your dealership, that's a fact!He treated us (my wife and I) with great warmth and respect; he advised us of the military discount that I was entitled to and went through all the aspects of our purchase with clear and concise information regarding financing and warantee's. He came out to the pafrking area where our vehicle was waiting, he went through all the control features with me in a very easy and comperehensive manner.. I love the vehicle and would definitely recommend Karp Kia to all my friends and acquaintences. Courtesy ofFrankie Brus.......

Lisa Stemkowski

25 de oct. de 2016

My husband and I got a 2017 KIA sportage yesterday and our saleman Frank Brus was an absolute pleasure. He spent time educating us on the different models and features and we are thrilled with our choice! We highly recommend Frank Brus at Karp Kia! He is the best!

Luv my Benz

20 de oct. de 2016

I visited four Kia Dealers and found only two who handled me in a manner I appreciated. Karp Kia is fortunate to have Mr. Bullock who was pleasant, informative and patient while I asked many questions relating to my interest in leasing an Optima EX Premium. I decided to give my business to another dealer located closer to my home. Mr. Bullock congratulated me on my purchase and asked for the opportunity to assist my friends and relatives if possible! I will surely encourage people to give Audley a chance to compete!! He is one of the good guys in the car business!!

karp1955

17 de oct. de 2016

great experience with audley bullock very professional.............and warm.. and understanding,, to what the consumer wants and needs. karp kia in a hole is very reliable.

johndaniel619

16 de oct. de 2016

I came in with my mom to work out a lease for a 2016 Optima. I'm actually very surprised the other Kia dealerships on LI got good reviews, because I had slimy, confusing and typical experiences at them. Until I went to Karp. My mistake was shopping around! Audley is great, and went above and beyond to accomidate my wishes and our financial limitations. He was honest and upfront with all costs, something the other dealers DID NOT do. Get EXACT numbers! My mom agrees and said it was the best experience she had. Now to pick up the car and hopefully this is the start of a great relationship.

Rhonda

16 de oct. de 2016

Great experience all around. That's why I'm a repeat customer

Lora Brown

15 de oct. de 2016

Audley Bullock was very professional, pleasant and aimed to please. He gave us many options and best of all, he was not forceful! I will most difinately recommendKarp and Audley Bullock, when you are shopping for the best valued car.

rpweiss

13 de oct. de 2016

I came to the dealership for a new lease and was blown away by Jonathan's helpfulness and efficiency. A great experience all around ! I will definitely return in 3 years

JJF

11 de oct. de 2016

Great salesman. No haggling back and forth. Mark Taub was the best

Stevmore

10 de oct. de 2016

A few months back I brought my mother to see Frank and the people at Karp Kia. They were extremely h lpful and although my mom went with another make and model, I never forgot the care and concern that they offered. I returned to trade in a lease and Frank was there to give me a great deal! The car, a 2016 Optima, is just what we wanted...and at a great price.I will definitely recommend both Karp Kia and Frank Brus to all my friend looking to buy or lease.

bellacat1

10 de oct. de 2016

This is my second car by this dealership and Jonathan Hernandez,He is very knowledgeable about the cars, and is very professional and honest. I would recommend Jonathan to my family and friends.

MelandOrlando

9 de oct. de 2016

I've leased vehicles for the last 20 years - most recently a Mercedes - my experience at Kia with Frank tops any experience I've ever had with a salesperson. He was friendly, straightforward, personable, and so helpful. He understood my "wants", and my budget. In the end he got me into a beautiful 2017 with all the bells and whistle within my budget. I would do business with him any day.

Pete

8 de oct. de 2016

I recently purchased a 2016 Kia Soul at Karp Kia in Rockville Centre NY. From start to finish, through the entire process I was impressed by the staff there. My sales consultant Michael Rosenberg was excellent. Initially I had gone to the dealer to inquire about a used vehicle that they had on the lot. Michael was professional, courteous , and most importantly I felt he was fair and honest with me. When I questioned him about new car deals offered to me at other Kia dealships, Michael gave me the truth on how those deals were advertised and misleading to shoppers. As a skeptical consumer I did my own research and found all the information given by Michael to be accurate and true. So I found myself back at Karp Kia and could not have been happier with my decision ! The Business Manager Peggy Foster,the person who I closed the deal with, was also excellent. I my past experiences when signing your purchase contract dealers have tried to sneak things in or pressure me to purchase extra options or extended warranties. She offered several options to me, however there were no surprises or undue sales pressures. I have been fortunate enough to have had the opportunity to purchase numerous vehicles throughout my life and this was my best car purchase transaction to date. I plan on keeping my new Kia Soul for some time, but if there comes a time I want to buy another Kia- Karp Kia is the place I will be going ! I just want to add that I have no affiliation or ties to Karp Kia and have never owned a Kia prior to my purchase. I was recommended to go there by a friend and found it to be exceptional.

Pete

8 de oct. de 2016

I recently purchased a 2016 Kia Soul at Karp Kia in Rockville Centre NY. From start to finish, through the entire process I was impressed by the staff there. My sales consultant Michael Rosenberg was excellent. Initially I had gone to the dealer to inquire about a used vehicle that they had on the lot. Michael was professional, courteous , and most importantly I felt he was fair and honest with me. When I questioned him about new car deals offered to me at other Kia dealships, Michael gave me the truth on how those deals were advertised and misleading to shoppers. As a skeptical consumer I did my own research and found all the information given by Michael to be accurate and true. So I found myself back at Karp Kia and could not have been happier with my decision ! The Business Manager Peggy Foster,the person who I closed the deal with, was also excellent. I my past experiences when signing your purchase contract dealers have tried to sneak things in or pressure me to purchase extra options or extended warranties. She offered several options to me, however there were no surprises or undue sales pressures. I have been fortunate enough to have had the opportunity to purchase numerous vehicles throughout my life and this was my best car purchase transaction to date. I plan on keeping my new Kia Soul for some time, but if there comes a time I want to buy another Kia- Karp Kia is the place I will be going ! I just want to add that I have no affiliation or ties to Karp Kia and have never owned a Kia prior to my purchase. I was recommended to go there by a friend and found it to be exceptional.

George Burton

4 de oct. de 2016

My experience going to Kia Karp was excellent. I told Mr Bullock what I wanted and within a few hours he had it ready for me to test drive. The next day I brought my vehicle and drove off. Thank you Mr Bullock

Craig F

1 de oct. de 2016

I came in at 645pmOn a Friday night when they were closing at 7pm And had the best experience of my life... Trustworthy, hard working, and caring are only a few of the many words I could use to describe Audley Bullock the assistant manager who helped me in every way possible walk out of Karp by 8pm with not only the exact car I wanted but the price I told him I needed... I can't say enough good things about Audley and Dave... if you are looking for a no bs dealer who actually enjoys helping make you happy, this is the place... I can't say enough... I am not being paid to say this... I had three experiences with dealersPrior doing bait and switch and games... These guys don't play games if they can get you your price they will if they can't they will tell you... Hassle free, kind, and honest... This place is a gem

pureyardie

29 de sep. de 2016

Audley Bullock is extremely professional, helpful and well informed. Had a very open and honest discussion. Never felt pressured. I was very comfortable . i will definitely Recommend my friends

Lynn W

29 de sep. de 2016

This is my third lease with Karp Kia and each time the experience is exceptional. Sad to learn our former salesman Errol retired after many years with Karp but happy to have met Audley. He was a pleasure to deal with and would recommend him to anyone interested in a Kia.

Lipstickgirl101

28 de sep. de 2016

Every time I have a question about my car, I can always count on Mr. Bullock to provide me with accurate, thorough responses. We recently came in for maintenance service and as usual, we had a reasonable wait time and great service. While waiting, Mr. Bullock was made aware that we were at the service dept. and he took the time to come over and make himself available for some questions we had. Mr. Bullock has always made us feel like we are part of the Karp family and we have always been treated with such respect. I highly recommend Karp Kia and Mr. Bullock for his professional, always courteous service and I certainly would recommend Mr. Bullock to my friends and family!!!

Optima!

28 de sep. de 2016

Fear is always something the sets in when shopping for a car, especially when dealing with the so called Professionals. Going to Karp Kia was so EASY. Not only was our Sales person (Audley Bullock) Knowledgeable, but professional and a pleasure to deal with. He treated us like family and did everything he could to answer all of our questions. My wife and I were able to purchase our Optima and have been very happy and satisfied with it! Thank you Audley for your Courteous and Professional Help with our car.

Karp Kia 11570

28 de sep. de 2016

Audley Bullock is extremely professional, helpful and well informed. Had a very open and honest discussion. Never felt pressured. Would definitely recommend James and dealership.

Mary

26 de sep. de 2016

We walked into Karp Kia and had the pleasure of meeting with the manager Audley Bullock, such a gentleman and professional. He explained the entire lease process to us, and helped us find the right Kia for our budget.

Skelanimals13

21 de sep. de 2016

Right from the start Michael Rosenberg made us feel right at home. He is very courteous, patient, professional and most of all kind. He takes pride in what he does. He answered every question we had. He went above and beyond to help this buy go smoothly. I would recommend him to anyone I know that's interested in buying a Kia. I couldn't be happy with his service!!

JFJN

18 de sep. de 2016

After many days/hours of dealing with some sleazy salespeople at other dealerships it was refreshing to encounter Audley who was very professional and straight forward. He worked with us to get us what we wanted at a price we were content with. His patience and expertise were noteworthy and we really appreciate all his help in making our purchase happen, especially without wasting our time. He is definitely a huge asset to Karp dealership. Thanks Audley!

Phil & Sonya

14 de sep. de 2016

My wife and I were greeted by a friendly and professional salesman by the name of Audley Bullock. He was extremely knowledgeable not only about the Kia Brand but he expressed his pride in the family atmosphere that goes along with the Karp name. He is an asset to your dealership and the reason why we purchased our new Kia Sedona at Karp. It doesn't stop there. We would also like to thank Peggy Foster who continued in the Karp way of making the finance part of our purchase effortless.

Sheryl

13 de sep. de 2016

Audley is an A class people person! He listened to my needs and helped me achieve them with ease. I test drove the 2017 kia sportage and loved it. Audley sat down with me and we reviewed options, no matter how many times he had to restate his tips...he did so graciously and earnestly. He is a no pressure salesman and he knows his product. Once I purchased the sportage, he actually took the time to go over all the fine points of the car as my 2009 truck traded..did not have all the latest gadgets. Go to this guy...he is the real deal. Thanks Audley....also thanks for the follow up phone call

TonyaB109

9 de sep. de 2016

Want to thank Frankie Brus for all of hard work he has done for me and selecting a vehicle that fits my budget keep up the good work all the way

BP

5 de sep. de 2016

From the moment I met Frankie Brus at Karp Kia, I just knew I wasn't going to have to deal with any BS. He was personable & professional. He asked all the right questions and worked within my parameters. I leased a beautiful 2017 Kia Sorrento and couldn't be happier. If your looking for a new car without all the haggling o see Frankie.

CynthiaG

5 de sep. de 2016

My husband and I needed to lease a car and were looking for a good lease with a trade in as well. We had gone to a few dealers and were not having much luck. When we went to Karp, it was an entirely different feeling. I went on my own first and I didn't feel like I was being sold a bill of goods. The other sales men at the other dealers were more interested in cracking jokes and showing us their plaques on the wall for good service then making us a good deal.Frank at Karp was honest, and he gave me a great deal right away. I didn't have to threaten to walk out or anything like that. It was a positive experience throughout. From the first day we walked in to the day we picked it up was about 5 days. I will recommend the dealer to anyone I know who is looking for a great car at a great lease price!

MJ

26 de ago. de 2016

Michael D. was very patient, courteous, understanding and highly professional. Karp delivers excellent customer service. Nothing shady, no surprises. The leasing experience was easy, quick and stress free. Worth the trip from Queens!

Joe

24 de ago. de 2016

Jeff Russo was and super sales man He was very helpful with the buying of my Kia Soul. Ever thing went great.

Mimin

11 de ago. de 2016

On 8/6/16 I drove a little over an hour to check out a 2013 Kia Soul! I saw online. When I arrived at the dealer Frankie was nice enough to introduce himself and saw the car I was interested. After the test drive went back to the office to talk some numbers. He wanted to sell me the on Saturday but since the banks were already closed he requested that we come back during the week. Monday morning 8/8/16 Frankie called saying he was in touch with the bank and would call me back shorty. Soon after I was the new owner of the 2013 Kia Soul!. Yes he did everything over the phone due to me living a little over an hour away. Later that day I was back at the dealer to sign my paper work and take off in my new car. Frankie made the whole experience fast and easy. Just before I left I asked him for one last request.... If he would be kind enough to take my photo with one of the hamsters from the show room with my new car. Best thing was that I was the first person to ask him to do so. So in about 4 years when I ready to purchase another car hopefully Frankie will still be there.

Sapphire1958

6 de ago. de 2016

My experience from the time I walked into the dealership showroom was one of superb professionalism with Audley Bullock. I knew I was going to purchase a car last Saturday. He was patient and answered all questions we had. If I had to rate him from 1 to 100, I would rate him 200%. Dealing with him the day I purchased the car up to today, 8/6/16, I am very happy and pleased that I came to him.

Ccruz

4 de ago. de 2016

Mark Taub is trustworthy and takes his time to explain everything. I highly recommend him. Everyone was also super friendly and helpful. Great dealership! Would come here again!

Shazzof

21 de jul. de 2016

Michael Rosenberg was so helpful and patient with finding us our new car we absolutely love it! We had a wonderful experience at Karp and highly recommend it to anyone in search for a new car.

shane nicholetti

19 de jul. de 2016

this dealership deserves more stars, and even more so Mike Rosenberg deserves all the credit. i never liked dealing with car dealerships, but when i contacted Mike i was put at ease. He worked dilligent with me and my family. All i ever was felt was comfortable when talking with him. He is honest and legitimately looking to give you the best, safest, and most of all affordable vehicle. there is no shady dealings or pressure with this man. HE defines salesmanship, and customer satisfaction to its fullest extent.

adersu1720

18 de jul. de 2016

I have to say, out of all my vehicle buying experiences over the years with various dealers, my recent Kia truck purchase was the best yet! Audley C. Bullock totally made the buying experience straight forward, stress free, and pleasant. Just an all around nice guy that I will certainly ask for again on any future purchase!

Barbara F south shore

17 de jul. de 2016

Great dealership! Very pleasant leasing experience. Mr. Peter Danielson was a pleasure to deal with. Very knowledgeable and patient. Got to peruse many different types of cars as well as packages. Mr Danielson let me know pretty quickly what my trade in car was worth. Would highly recommend both the Kia dealership and Mr Danielson. Love my Kia Optima!

KellyAnne815

10 de jul. de 2016

Came here on a whim after visiting a few other places. We were lucky enough to get Frankie Brus to help us. He was beyond knowledgable on all of the vehicles and extremely professional. Unlike many other car salesmen, he was not pushy at all but still showed that he was interested in helping us find the right car without making us feel pressured. I felt very comfortable with him and know that he is just genuinely a good guy. He knows his business well and knows how to work well with people. Car shopping is a long process and he really could not have made it any better. Being easy on the eyes does not hurt either. Had limited correspondence with other employees, however all were extremely friendly and helpful even though they were not dealing directly with us. A very good vibe when you walk in and that really makes a difference.

Webgems

3 de jul. de 2016

We just bought a 2016 Kia Sadona (amazing minvan). Just wanted to say what a pleasent experience buying this car was! We owe that to our sales rep Jonathan Hernandez. He was very professional, friendly and knowledgeable! I would recommend Karp Auto and Jonathan to anyone buying a new car! Everyone we dealt with including the finance department rep (Peggy) and the GM made what is usually stressful experience a pleasure. Thank you all, we love our new minivan!!

Claire8

23 de jun. de 2016

If you want a pleasant car buying experience you should go to Karp Kia and ask for Michael Rosenberg.I was nerveous and un sure about what I wanted in a car. Michael patiently guided me through the process and my choice in the 2016 Kia Soul. I am very happy with my car and the way I was treated by Michael and the dealership. Michael listened to what I wanted and needed, I think thats what made my purchase so successful, affordable and stress free. I would and I will recommend my family , friends and any person that needs a car to go to Karp Kia in Rockville Centre NY. I would also like to thank Sandra Jager and Peggy Foster for time and great customer service. I applaud your EXCELLENCE!Thank YouClaire Schunk

Big Frank

10 de jun. de 2016

If you want a pleasant car buying experience this is the place for you ! No pressure, no fake sales adds. They listen to your needs and get you want you want at a good price. Mike Rosenberg is the most patients sales rep that I have ever met. That is why I came back for my 3rd Kia.!!!Karp Kia gets my vote!

anskyseven

7 de jun. de 2016

I have my new 2016 Kia Optima for a few days and I absolutely love it! Unfortunately, my 2015 Nissan Altima was totaled in an accident, not my fault, the week before. I had always admired the Kia autos I've seen on the road and decided to stop in and try one out. Michael Rosenberg did a great job showing me the Optima and pointing out the great features of this car. From top to bottom this car far outshines any other car I've had. The technology far surpasses all the others. My Optima is fully loaded, minus a couple of features and I am amazed that I got this car for the great price that Michael worked up for me. The navigation system alone is just amazing. The other highlights are the panoramic moonroof, memory seat, folding outside mirrors, huge trunk and just so much more! Even the easy to use gas cap, which actually fits on the holder, unlike other cars! I'm even amazed when I walk out to my Optima and the folded side mirrors open up, without pressing a button! Everyone, and especially Michael, at Karp Kia were just wonderful! But the best part of buying a car at Karp Kia? They're not Atlantic, Millennium or Legacy.....the rip off car dealers of the industry! Thank you to everyone at Karp Kia!

willdm2010

1 de jun. de 2016

We went to a different Kia dealer looking to lease a Sedona, but didn't find what we were looking for. We left and searched a different Kia dealer. We saw that the reviews from Karp dealer was great, and that Audley was a great sales person. We were not disappointed. We went straight to him and he was able to help us to get our new Sedona the way we wanted. Extremely happy. Definitely would recommend.

clamarca

19 de may. de 2016

I hate to admit it, but I am your stereotypical gal who is just not into the whole car purchasing experience... not too knowledgeable about the market, and with a lease about to expire... I felt like a prime target for any car dealer. After visiting a few dealerships of popular models, I was already getting hassled on a constant basis about making a decision. I eventually went into Karp Kia with my guard up just "to look" when I met Audley. I explained my situation, and Audley was so sincere, up front and honest about what could work for me. He was never aggressive, persuasive, or pushy; he simply answered my questions, let me explore, gave me his card and never bothered me again. After leaving, I knew that I was going to return and give Karp my business. A month later, I called Audley ready to make a deal. Audley worked with my budget- no gimmicks or persuading me to go beyond my needs. As I was waiting for the car to be ready, I actually spoke with other customers in the dealership about how pleasant all the staff were at Karp and how stress-free the process had been. I actually found out that two of my friends had also gone to Karp and had just as good as an experience with other staff members there as well. I am so happy with my new Sorento and am so impressed by my experience at Karp- I wouldn't hesitate bringing your business to Karp Kia!

Grome1976

14 de may. de 2016

Audley was, and continues to be, a great salesperson and representative of his dealership. It was a pleasure dealing with Audley and Karp Kia from start to finish. He has placed follow-up phone calls to ensure our satisfaction. I am confident that I will continued to be satisfied with their service for years to come.

Venom0088

2 de may. de 2016

I usually don't go out of my way to write a review . But after the pleasure I had of dealing with Audley and the karp Kia family , I simply had to . Audley went out of his way to find a car that suited my financial budget , and wants . He made the whole process of getting the car very easy and pleasant . Throughout the process I truely felt as if Audley was on my side . I have nothing but praise and positive words to say and definitely will be recommending Audley and Karp Kia to anyone I know . Furthermore , I also had the opportunity to talk to David wells while waiting for the registration . Again another pleasant person to deal and speak with . You guys are the best !! Sincerely, Charles

Kittyboo

28 de abr. de 2016

Over the past few years, two others in my family purchased new Kia vehicles from Mike Rosenberg at Karp Kia. Each time, the selection was excellent, the deal was outstanding, the sale was free of stress, and after-sale followup was thorough and friendly. I started recommending friends and colleagues. Each time, the experience was the same. Mike is able to find the vehicle they want, works out the figures in a transparent and straightforward manner, demonstrates features and technologies, and provides a thorough delivery that makes buying a car the pleasure it's supposed to be but rarely is. When I decided it was time to trade up from my basic commuter, I knew Mike would find the perfect car for me. They had it on the lot, ready for delivery. The trade appraisal was more than fair (no lowball nonsense), the price of the car was right where I wanted it to be - with no shenanigans and with all eligible rebates and offers applied. There were no sneaky finance markups you see so often at other dealers. The payment was exactly what I expected it to be - no questions or concerns. Exactly one week ago from the date of this review, I became a member of the extensive family of Karp Kia owners. And they really do treat you like family. They remember your name. They're happy to see you, even if only to answer questions or demonstrate a feature on your new Kia.I told Mike that he is the only one that I would recommend for someone who knew nothing about the car buying process. He is the only one I would recommend for someone who has been burned by past experiences at other dealers and is afraid to walk into a showroom. I would send them to Mike because I know he will take care of them and get them the car they need at a great price. He is an absolute professional, and his concern for you shows through in his approach to the demonstration and sale of vehicles - both new and used. I am very pleased with my purchase, and Karp Kia is the only dealer I will consider when the time comes to trade up to my next vehicle.

SnowwhiteSorento2016!

15 de abr. de 2016

Had a wonderful experience at Karp Kia in Rockville Centre. Michael Rosenberg helped my family with a Sorento. He is very professional, provides excellent customer service, and most importantly doesn't act like the typical "salesman".

michaeltrombetta

12 de abr. de 2016

In the past 3 years, I have purchased 3 Kias from 3 different Kia dealerships, and Karp is by far the best one. I felt my salesman, Michael Rosenberg, was truly interested in helping me get the best car for me, at the best price. My latest car is a fully loaded Optima SXL, and while it is not as complicated as a 747, learning how all the features work is not simple. More than once, Michael has walked me through a problem.

Lisaandfamily

29 de mar. de 2016

Right from the moment we walked into KARP KIA in Rockville Centre, Long Island, my family and I, Helene Lighter, Joel Lighter, Jacob Wertling and I felt at home and welcomed. Then we met with Audley Bullock and then we absolutely knew we were where we had to be. Audley is one of a kind. He is not an "assistant' manager" HE IS a caring, patient and mindful of the people he is working with person. He did everything and then some to make the leasing transition to buying for my mom, Helene and brother, Joel easy and comfortable and for me, my old lease to a new one. He made sure my mom (who recently had hip replacement) was comfortable and settled even before "talking business" The entire process was a pleasure. We met Peggy in financing and Dan one of the owners. KARP KIA is a place you want to do business with again and again. You have a gem in Mr. Audley Bullock. THANK YOU to our extended family members at KARP KIA. Lisa Lighter

shebara045

19 de mar. de 2016

During the past 21 years, we have been purchasing and/or leasing most of our vehicles from Karp Auto...7 in total (3 Volvos and 4 KIA). Only twice did we get cars elsewhere--and we regretted it both times. Ironically, both of those dealerships have new owners, as they were despicable to deal with.After losing an Audi and a VW due to Hurricane Sandy, I told my husband that I would not go to any dealer other than KARP, but that we were no longer buying $40,000 cars. So, I phoned Ellen Karp, who had been so wonderful to us in the past, and asked her about KIA. Out of all the cars in their dealership, SHE chose to drive a KIA herself...that was good enough for me and my husband and I went in and leased an Optima for 39 months; We were so impressed with the way we were treated (like family...just the way we were treated at KARP VOLVO.) that we brought our son back the next night to purchase the same car we'd leased.Here it is, 2016 and our lease was up February 28....it never occurred to us to go to any other dealer but KARP.So many things have always brought us back there, the most important of which is their honesty. We were going to purchase our leased car. I phoned Michael D (who had sold my son his 2013 Optima) as I'd been very impressed with his knowledge of the vehicles...as well as his professionalism, personality and eagerness to please. I told him we wanted to buy out the lease b/c we didn't want to put down cash for a new car (I had just had several surgeries and medical bills had priority)The figures were much higher than we thought they would be and we were upset at the substantial increase to our monthly payments....until we received a phone call from David Wells, the sales manager at KARP KIA. Michael had brought our concern to his attention.David asked me if we needed a navigation system or sunroof and my reply was "no". He told me he was sure he could put us into a brand new car for less than the buyout would be.He asked me to give him a day and he'd get back to me...and he called back the next day. To make a long story short, we are now leasing a brand new KIA Optima EX for over $50 a month less than the monthly buyout payments would have been. We have no navigation system or sunroof, but we have our heated seats and heated steering wheel, leather seats, power seats, power windows and mirrors & almost everything our other car had, some of which has improved. Once again, we told our son to go to KARP KIA, as I'd told Michael what he wanted in a car--the day after we took delivery of our new car, our son traded in his 2013 KIA to lease a brand new Sportage (I'm sure you will be hearing from him as well)KARP places customer satisfaction first and foremost. They truly care about pleasing their family of customers, and exhibit that through their honesty, determination, staff selection, courtesy and impeccable service. When we've brought any of our cars for service, problems were rectified immediately...we didn't have to keep complaining.I've carefully chosen the phrase "family" of customers because that is exactly how customers are treated at KARP...like family. We will, most certainly be back for our next car and look forward to, once again, dealing with the amazing staff of KARPSincerely,Sherry & Benjamin Barash

Annemarie and Dee

12 de mar. de 2016

My leasing experience for the 2016 Kia Soul + was fantastic and exceeded my expectations. Audley's professionalism was quite refreshing being I have dealt with some other Kia dealers on Long Island that were sub par on trying to gain a rapport. I went in knowing what I wanted, and received exactly that! There was absolutely no pressure, he was very straight forward with the facts, took the time out to make sure I understood the breakdown and was incredibly knowledgable about the product. I would truly recommend him to anyone who is in the market for a new or certified pre-owned car. Above all, I felt comfortable at Karp Kia, from the moment I arrived I felt good vibes and they make it such an individualized experience. Love my new car, it was a quick and easy process!

disapointed

24 de feb. de 2016

I had an appointment for a used car. As I was driving there I got a call on my cell phone asking me how far away I was. I replied 5 minutes away. They said that someone just walked in and was interested in that car, but they would hold the car for me. I got to the dealer, waited a half hour to see the car (took time off work for this). Then the salesman comes in and tells me the car was sold, just now, as I was waiting for it. He said there was nothing he could do about it, its a done deal. I told him about the call I received stating that the car would be held for me. He said he knows nothing about that call. As he saw my frustration, he threatened to call the police. Terrible experience. Would never go back

szucs'

22 de feb. de 2016

our experience from start to finish was very just great made to feel very welcome and comfortable. I would recommend Karp and Audley to all my friends

Sowbird

1 de feb. de 2016

Bought a new 2013 Sorento at Karp along with an extended warranty. Sold the car a few years later and wanted to get a refund on the unused portion of the warranty. I filled out all the necessary paperwork at Karp, and was told I would have the check in a couple of weeks. Over a month has passed... no check. I called Karp, and was transferred to my salesman Mike and sent to his voicemail. I left a message, and never received a call back. Called again, transferred to Peggy in Finance, given voicemail, left a detailed message, never got a return phone call. There are better dealerships around.

Jeanne

29 de ene. de 2016

Great dealer to work with. No high pressure just good information, test drive and help finding the one for me! Very professional. Just loved the extra personal touch of salesman, Frankie Brus

Patton, Robert 1944

5 de ene. de 2016

My leasing experience was both enjoyable and highly professional I got exactly the care I wanted and Michael took care of everything in an expedited fashion and did all that he could to bring me in at my price level. I was treated very fairly. Bob Pattpn

Kpereyo

18 de dic. de 2015

If I could give this service department a negative number I would. I have had nothing but problems with this service department for the last year and I've been there a few times in the 18 months I've had my car, specifically, Paul and the manager Mark. Neither of them know how to use a phone. Paul can't transfer or give messages and mark can't return calls or answer. I was on hold for 15 mins before I hung up after being told by Paul I would be transferred to Mark. I was called at 7:58 in the morning by Paul to advise I got a school zone ticket in a rental. I asked for a copy which I never received and then I realized I had returned the rental 3 days prior to the ticket. When I called to tell Paul this he advised his computer froze and he would call back. 6 hours later I called and he informed me the computers were being updated and once he got his documentation he would call back. He didn't have his documentation but you want to accuse me of having a car I didn't have? He had nothing to show me that I was in the car when I was at work when the ticket occurred in a different county. I don't ever want to go there again. I want out of my lease so bad because the service is horrendous. No one answers the phone and no one wants to help you though so I might be stuck for another year with it. Maybe after I visit Sales they can actually help me.

2016 Kia Soul

12 de dic. de 2015

Our experience with Frankie Brus at Karp Kia was exemplary! We are (were) total newbies, never having purchased a new car at a dealership. Frankie walked us through the whole process and was patient, accommodating, pleasant and knowledgeable. He answered all our questions, made us comfortable and sought to take care of all our concerns. Frankie got the best deal for *us* - I never felt like he was "pushing" anything or trying to pad the sale. Outside of the dealership, Frankie was quick to respond to questions; promptly returning calls.Altogether, our experience with Frankie (and Karp Kia) was excellent! I'd have no problem recommending either!

Dan L

12 de dic. de 2015

Michael Rosenberg is very knowledgeable and was very attentive to what my needs. This is the second Kia Sorrento I have purchased from Michael and I couldn't be more satisfied.

annielove

11 de dic. de 2015

My lease on my current vehicle expired. I did not want to stay with my current dealer due to a negative experience. After visiting quite a few dealers, we walked into the KARP dealership in Rockville Centre. My husband and I were warmly greeted by Michael Rosenberg. Michael was a professional every step of the way. He was efficient and Knowledgeable. He made this experience very easy. I will never go to another dealer. I would recommend Karp to everyone.

KiaSorentoGuy

4 de dic. de 2015

A safety recall and broken drivers side heated seat brought me in to Karp Kia service for my 2012 Kia Sorento. Ellen Karp and her team were amazing! They set aside the heating element for me and addressed my issues really fast. Everything was covered under warranty. Everyone was very friendly and knowledgeable. I highly recommend Karp Kia for sales and service.

LoveMyOptima

1 de dic. de 2015

What an amazing experience! I have been in a leased vehicle since I am 16 years old and have never had such a painless experience at a dealership. Michael Rosenberg was knowledgeable, fair and a pleasure to work with. By far the best salesman I have worked with. I returned my 2013 Sorento to Karp (in which I leased through another dealership and had a horrific experience with, enough so that I was planning on not going back in to a Kia at the end of my lease) and drove away 3 hours later in a 2015 Optima. This was the first time I had left a dealership feeling excited with my lease rather than as if I had been raked over the coals. Thank you Karp and Michael! You will definitely have a repeat customer with me!

Fastsale1

14 de nov. de 2015

Our salesman , Audely, was very patient and understood our needs and requirements. He presented different options, in a non-pressure way and worked with was willing to work with us on pricing.

KiasoulRFK

11 de nov. de 2015

We bought for our son a 2013 Kia Soul. I myself have a 2010 Soul and my wife has a 2014 Kia Sorrento, so we've become a Kia family. Anyway, looking for a car for our son we found the listing of this Kia online and thought it was a fair price. Michael Rosenberg led us through a pleasurable buying experience. We looked at the car late one night and came back a few days later to finalize the deal only took around two hours (and we've had times we spent a whole day waiting for this process) The dealership has been here for years (they sell other makes too) and with help like Mr. Rosenberg, they have a good thing going here! We'd recommend the trip to this dealership.

alvin115

8 de nov. de 2015

On 11-4-15 I took my 2013 optima in for oil change and state safety inspection . the service was quick and service Rep Iris Diaz was very helpful and offered me tip on planning my future car care . This dealer also offer some very nice massage chairs for its customers use while waiting . I was very happy with the whole experience .

marshall1

31 de oct. de 2015

We were in the market for 2 new cars to replace our old ones and wanted the ease and convince of purchasing or leasing from the same dealer. We were pleasantly surprised to find Frankie Brus at Karp Kia. He was genuine, friendly,professional and helped us make the transition to 2 new vehicles in less than 1 week. We love the new vehicles and would recommend both Frankie and Karp.

Pclark558

28 de oct. de 2015

The best car buying process you could ever wish for. They take there time and really help you see all the angles and options. Michael D. was so great and easy to work with. No pressure, they are more problem solvers then sales people

ToniM

12 de oct. de 2015

Mark was by far the most non pushy easy going car dealer I've ever dealt with. He helped give me the exact car and deal that best suited me and my financial situation. I would highly reccommend him and Rockville centre Karp. .

KDeegs423

30 de sep. de 2015

When I first walked into Karp Kia, I was looking at their cars for the first time. I'd done my homework, and was now looking in person at the cars I was interested in. A salesman approached me, and spoke with me briefly, but then left to help another customer. Audley Bullock then approached me, and I knew within moments of speaking with him that he knew his stuff, and also that he knew how to talk with customers. He answered every one of my many questions about the different trim levels and options, but never once gave me the "sales push". And he connected with me in a way that few other salesmen had, which is to say that he treated me as an intelligent buyer, and not a brainless female. I left that day really liking the Sorento, but also still really liking another make/model. The following weekend I test drove the other car, and then called Audley to arrange a test drive of the Sorento - knowing it was probably more than I wanted to pay. Not only did I really love the Sorento, but after running both Buy and Lease numbers for me, helped me realize I could afford the Sorento after all. On top of the great experience I'd had up until then, Audley made the pick-up process completely painless!. The credit check/application process was a breeze, and I was able to leave the dealership for a couple of hours while they prepped the car (rather than being kept there for 5-6 hours like the last time I bought a car elsewhere). I returned to pick up the car with my family in tow, and he kindly showed us all how to use the many bells and whistles on the car, which we all loved. I so enjoyed this experience with Audley that he's likely earned a customer for life. (I've already referred two friends to him, and I've had the car less than a week!) All told, my experience was pressure-free, painless and quick, and I was treated respectably. I can't wait to see if their Service is as good as his Sales... Thank you Audley!!

sidekickatkia2015

24 de sep. de 2015

Michael was very helpful in setting up my UVO account. I would not have been able to do this on my own. This is the second Kia that I purchased through Michael Rosenberg at Kia in RVC. I requested him because he was my salesperson last time and was very pleased with the service I received. I love Kia and will keep my business with them in the future. Thanks again for another excellent experience. Thank you, Lois Grey

barbara/steve

22 de sep. de 2015

walked in on sunday 9/20 and met Mark Taub. Told him what we were looking for, had a test drive and he explained all features on the EX Optima. Very courteous, knowledgeable of vehicle. Answered all our questions and three hours later we were signed. Picked up car tuesday and all paperwork and delivery of vehicle (by Mark) were seemless. Definitely recommend this dealership and Mark Taub...

Jane/Mare

30 de ago. de 2015

The Best Experience I Ever Had Leasing A Car! Michael and Todd Couldn't Have Been Nicer! Went in on Thursday to test drive a Sorento and on Saturday I was an owner of 2016 Sorento!!! THANK YOU For All Your Help!!!!!!!

Dfagsn

25 de ago. de 2015

I leased the Kia for the first time. The optimum purchased meets my expectations. Frankie was very informative and hospitable. The whole experience was great.

grins1227

25 de ago. de 2015

I needed a car quickly and got it! Walked in Sunday just looking, came back on Tuesday to pick up my car. Very smooth transaction from start to finish.

Carlosc8277

21 de ago. de 2015

Upon entering Karp Kia, I only wanted to test drive the Optima EX. Immediately received prompt and excellent service from Peter Danielson. He answered my questions accurately with detailed information. During the smooth test drive, Peter provided additional information regarding the features of the car. Once returned to the dealership, we discussed different leasing options, which worked with in my budget. No more test driving for me! Now I"m sold!!! I'm happy driving my new Optima EX. I want to thank Karp Kia for a pleasant transaction. Would definitely recommend Karp Kia to friends and family.Thank You.Carlos Cruz

SRivera

21 de ago. de 2015

Mike was very patient and accommodating when helping my find the car I needed. I definitely would recommend Mike as the person to see when considering to buy a new or used car. He helped me sort through multiple vehicles before finding the one for me.

rose&john

19 de ago. de 2015

i made an appointment for my 2nd oil change for my new Sorrento for Tuesday, 8/18/15' at 10:15 am. Before this appointment, Karp sent me 3 e-mails and 1 phone call to remind me of my appointment. I arrived at 10:00am that morning. My husband and I are senior citizens and we come from the north shore to Karp for service. This takes us anywhere from 1/2 an hour to 1 hour according to traffic. We made the appointment under the assumption that we where waiting for the car, when we arrived the service department understood that we were waiting for the car. We sat there until just about 1:00 pm, being told they were backed up and it would be ready in about 20 minutes, well those 20 minutes turned into much more. I understand that sometimes things happen and you get backed up, but give the customer the choice of taking back their car and going somewhere else. When I asked for the car at about 12:15pm, I was told it was just put on the lift and the oil was draining. I think that there was suppose to be some kind of car point check, I doubt that this was even done, as a matter of fact i am beginning to wonder if my oil was even changed. I was offered a free car wash but turned it done, at this point all my husband and I wanted to do was go home. We sent our son to Karp for a car and he just told me that when he went for his first oil change it took over 3 hours. I only wish he would have told me this before I made the trip for my car. I will be using my mechanic from now on. I was interested in buying a new car for myself but will be going elsewhere, hopefully I will find a nice car with a service department that cares for their customers I did go into the Karp website and left this complaint, that was over 24 hours ago, have not heard a word from anyone there.

Steenie5

13 de ago. de 2015

After months of searching and several interactions with rude salespeople and dealerships, I couldn't be happier choosing Karp Kia for my first car purchase. It was quick and completely painless. I was lucky enough to be helped by Audley and to say he was a pleasure is a gross understatement. He was thorough in giving me my options and yet he was efficient. Being my first car purchase, he explained everything to me and made sure I was comfortable with every aspect of the car buying experience before signing anything. It made me feel like they really care about the customers wants and needs before anything else. I came in on a Friday afternoon, traded in my 2003 Ford Econoline Van, and drove off in a beautiful new Kia Forte within a day and I couldn't be more appreciative. I feel secure knowing that I can call Audley or anyone at Karp Kia with any issues and they will help in a professional yet friendly manner. I really feel like I am in good hands and I am so happy with my new car.

Mr. Very Satisfied

7 de ago. de 2015

Purchase from Michael R was fast and easy, under an hour, knew what I wanted , it was on the lot, just as he said. Michaels follow up-fantastic! Best salesperson I EVER dealt with. (I'm 63) All service personnel extremely courteous and helpful. Upper management, Ellen Karp, has followed up on every issue to be sure of customer satisfaction. Great place to buy a car!

kevin132

5 de ago. de 2015

The sales consultant, Michael Rosenberg, was kind, thoughtful, and always had a smile on his face. His professionalism made purchasing a car pleasant and exciting. I called him on numerous occasions after obtaining the car, and he was all to accommodating. He always calls me by my clergy name, Reverend Green.

sarahlaw

5 de ago. de 2015

I have to start by saying they have the most helpful and friendly staff I've ever dealt with in any retail setting. This was my first time purchasing my own car and naturally was nervous about making the right decision. I personally dealt with Audely, who went above and beyond for me as a customer, his knowledge and expertise made me certain I was getting the vehicle that met all my needs. He held my hand through the entire process and I know if I ever needed anything regarding my car he or any of the wonderful staff would be my go to. I'm absolutely in love with my 2013 Kia Sorrento and beyond happy that I chose Karp Kia!!

R.Paredes96

5 de ago. de 2015

So I had been looking for a Nissan 350z for a while now and it turns out that they were selling a 06 Nissan 350z so I purchased it a week ago and little did I know I would have to replace the battery the third day and now the oil pressure is low. I have been calling David Eskenasi the salesman who sold it so far and nothing yet. I tried calling the dealership directly and all they did was transfer me over to others who simply would just let the phone ring. Very disappointed, so much for professionalism. Ohh and gets better now they claim he "retired". They must think I was born yesterday or something.

Very Happy

2 de ago. de 2015

We were more than pleased with the sales service provided by Audley Bullock. His cordial professionalism provided detailed information to helped us make a decision. We felt no pressure. Audley wanted us to feel comfortable with our decision and we are. We are telling others of our pleasant experience at Karp Kia in Rockville Centre.

Christine

28 de jul. de 2015

I have to say, I was not planning on purchasing a vehicle on my first trip to Kia. I went there just to take a look at the new 2016 Sorento. Upon entering, I was greeted warmly by Audley Bullock, the Assistant Manager. Unlike my experience at another dealership, Audley was not pushy and was honest about total cost, what would be best for my needs, and what to expect from this vehicle. We went for a test drive, and again, unlike my previous experience elsewhere, was not on his cell phone during the test drive. I fell in love and was excited at how smoothly the process went to get this gorgeous SUV home. Todd was lovely, he made the usually painful payment process quick with a smile. Frankie went over all the interior controls with me and was very thorough and nice - he even installed the app on my phone! Within a few days it was mine; even the remote start had been installed quickly. The next day when I had questions regarding the remote start, Audley was gracious enough to make time to go over the process with me (again) even though he had clients. He even called the following day to check up on me. What a great experience. I highly recommend doing business here and nowhere else if you are considering purchasing a Kia. *****

Travelsoccermom

20 de jul. de 2015

Our sales person was very helpful in answering all my questions and concerns. I have always driven a large truck or a crossover and was not to sure about downsizing to a car. After going for my test drive I was sold, Peter was amazing and would not hesitate to deal with him again. Todd the financial personal answered my questions as well.

JG425

16 de jul. de 2015

This was my first time buying a car, after having my fathers hand me down for 11 years. After visiting other dealerships and experiencing awful service, I was losing hope that every dealership would be the same. However, Michael Rosenberg at Karp Kia made it a very smooth and enjoyable process from the moment that we were greeted to the time that I left with my new Kia Optima. Highly recommend this dealership to anyone! Thank you!

Brian & Liz

15 de jul. de 2015

My wife and I recently leased a Kia Sedona from Frankie Brus. Several years ago we had a great experience at Karp Kia when we purchased our Sorento, so when it was time for a new car, returning to Karp was a no-brainer. We went to Karp completely unprepared and disorganizednot sure if we wanted to lease or buy, if we wanted new or used, or even what our budget was. We were every salespersons worst nightmare. But Frankie was incredibly patient with us. He was friendly and positive, going over the pros and cons of each scenario over and over. If he was exasperated with us, he didnt let on. Finally, after MANY hours of his time, we drove home with a brand new, fully loaded Sedona for an unbelievably affordable price. Im still not sure how he made it so affordable for us. Its the nicest vehicle we have ever driven, and instead of feeling buyers remorse, my wife and I are discussing returning to Frankie for a second car. I have a feeling that, unless we hit the lottery and start collecting Lamborghinis, we will be using Karp Kia exclusively for many years to come.

Gary L

15 de jul. de 2015

I brought my 2012 Kia Optima, with only 30,000 miles on it to Karp Kia for an intermittent transmission issue. Unable to duplicate the problem the tech told me he would reprogram and update the computer. When I went to pick the car up I was told there would be a $169.95 charge! This car has a 100,000mi/10yr power train warranty! After requesting. A manager I was told I would have to Pay the charge! I am currently dealing with this issue with Kia Corporate

Newkia2015

14 de jul. de 2015

I can't recommend Karp Kia enough and especially Frankie!!!! You will no doubt get the best service out there!!! Warm friendly and most of all trustworthy!!! I love my new car and I could not be happier!!!

rosemaria.smithstroehlein

9 de jun. de 2015

Just an amazing experience with Karp Auto and my new 2016 Kia Sorento. They made me feel like family. So helpful with picking out what I wanted.

Kathybis

7 de jun. de 2015

The whole staff at Karp Kia were so friendly and helpful went there "just to look" and left there with a brand new Kia Soul that night. Then it was time for my first oil change...the service was incredible...while they worked on my car i sat in a beautiful clean waiting area on a massage chair with a nice hot cup of coffee....honestly was a little upset they finished my car in the time they did...quick!!! Didn't get to go for a second round in the chair..lol all and all so far nothing bad all great things to say

Tyla1025

2 de jun. de 2015

Peter was very professional and knowledgeable of the Kia Sorento 2016. No one pressured us or tried to keep us there longer than we intended.

Klmnop

1 de jun. de 2015

This is my second time leasing a Kia Optima with the help and expertise of Michael Rosenberg. I loved my first optima but it didn't have the pick up I needed so Michael was able to get me into the turbo model this time and I am IN LOVE with its speed and handling. Dealing with Michael is always a pleasure as he is so honest, caring, and knowledgeable about each and every car he sells. He is passionate about his work and treats everyone with respect and compassion. He is truly an asset to this dealership.

Fitnessfirst91

1 de jun. de 2015

I worked with Frankie and he put me in a brand new car. I had the experience ever and will recommend all my friends there.

nicolekiasoul

1 de jun. de 2015

Just got my new car today and so excited and relieved. Audley bullock at Kia made my life easy was able to read me well and got down to what I was looking for which was prices. He wasn't a typical salesmen he didn't run me around what I was asking he didn't bs me he was honest direct and worked hard to get me where I was comfortable financially with my new lease. Thanxxx so much audley u were awesome!!!

egiuglia

1 de jun. de 2015

Recently I was in the market for an SUV. Was planning to visit another car manufacturer dealership which happened to be closed that Sunday. I drove down the road a bit and saw the Karp Kia dealership and decided to stop in to look at the Sorento. The dealership had a pleasant ambiance, with soft music playing. The receptionist was quite friendly. I met with Michael D who was a total pleasure to do business with. He was quite soft spoken, friendly and most accomodating. Mike gave me straight forward incentives and pricing without all the posturing. No astromomical quotes that required constant haggling and subsequent visits to the dealership. I wasn't planning on making the purchase that afternoon, but my experience at Karp Kia was so refreshing and the numbers came in right where I had anticipated that I leased m vehicle right then and there! Michael continued to provide excellent customer service after the deal was closed assisting with the purchase of an addional assessory which needed to be ordered. I heartily recommend Karp Kia for anyone looking for a car!

Bronxguy

31 de may. de 2015

My son asked me to assist him in purchasing a Kia Optima, trading in his Honda. We visited three Kia dealers and the decision was very easy....we decided to do business with Karp Kia in RVC. From the moment we walked into this dealership, we knew they were different. Michael R, our salesman, was not only a true gentleman, but an outstanding Professsional in every sense of the word . We were comforted with honesty, fairness and delivery. Simply, they delivered what they represented. No games. No stress. No haggling. Just complete intellectual honesty and respect. No high pressure tactics......no BS at all. Our new car was delivered in perfect condition...fully detailed and ready to drive away. We received a fair price for our trade in vehicle, also with no games. Much appreciated.

Roccean

25 de may. de 2015

I was very happy with the upfront honesty . Very professional not your typical salesman . Worked with me , and u drive away the next day in my nice new car!!

maddog

22 de may. de 2015

I have given these ratings based on my experience leasing a car through Frankie Brus. Frankie demonstrated the utmost professionalism , sincerity, honesty and a true concern for my needs. His ability to communicate by asking the right questions and his listening skills are superior to anyone I've every purchased a car from. His attention to detail and follow up was outstanding. He also had the knowledge to articulate the right features that were important for me. His patience and personality made it a most enjoyable experience in purchasing a car. He would be an asset to any organization. Frankie's profile should be the model to hire others for that position.Joan Bacalles

JAZZLX

22 de may. de 2015

This review comes with a high commendation for the Sales work and interactions I received from Frankie Brus of Karp KIA of Rockville Center, NY. Frankie was most enthusiastic to ensure that I received the best information and satisfaction possible in my choice to Lease a 2015 KIA Optima LX.He expedited and thoroughly followed through on all the necessary paperwork so that I was able todrive off the lot with my new Lease within two and a half days! I found Frankie to be a most positive,energetic, honest, and trustworthy individual with a high degree of integrity, and a knack for makingme feel right at home in the dealership setting. As a result my Leasing experience at Karp KIA wasnever rushed and very pleasant. I will recommend Frankie Brus and the Karp Auto Dealership toany of my friends and relatives who are shopping for a great deal on a fine KIA automobile.Fred Farell, Lynbrook, New York

jima

22 de may. de 2015

A car purchase is a pretty major event for most of us, but unfortunately 98% of the dealers out there seem to do their best to make the experience stressful and aggravating at a minimum. No such problem at Karp Kia! Frankie Bus helped us pick out the right Kia Sorento model and patiently negotiated a very competitive deal with us. As part of the car buying process, we compared deals at a couple of other Kia dealerships and were lied to, harassed and even tortured. On the other hand, Karp Kia and Frankie were respectful and more competitive than any of the others. Of course their goal is to sell you a vehicle, but their tactics are ethical and they don't cross over that line that all the others routinely do. So go to Karp and buy a Kia from Frankie - you won't regret it.

JMas

21 de may. de 2015

After going to other dealerships and being treated like an idiot, I was dreading the car buying process. I walked into Karp without high hopes of being happy with a car or deal. Then I met Audley Bullock! Finally! Someone who didn't speak to me like I was dumb and who didn't try to talk in circles. Most importantly gave me a great price on a great car. No games, no funny business, all of my questions were answered. He went out of his way to make this as smooth as possible for me. I cannot say enough good things about how fair they all were with the price of the car and my trade-in and the whole process itself. I was not happy about having to replace my old car but I love my new one! Thanks so much to Audley and Karp! It really was a painless experience.

goldsteingold624

21 de may. de 2015

Recently I purchased a Kia Optima from Karp Kia. I dealt with Frank Brus. Not only was he incredibly knowledgeable about the vehicle, he also got me the best deal out of the other three dealers i went to ! He didn't stop there, he also was able to secure me a much better rate on my insurance through an in house program that they offer. If you are looking for a Kia, Frank Brus is the man to see. Thank you Frank!

Lovekia

21 de may. de 2015

After going to many Kia dealers Frankie and karp were by far the best dealer and best salesperson I have ever worked with. My expierience was phenomenal

HugoCubano

20 de may. de 2015

I was in the market for a third "commuter" car and had gone to pick up my 2013 KIA Sportagefrom Karp service (an excellent job also from the service department), so I decided to browse through the KIA showroom. I met up with Jonathan and explained to him what i was looking for...a third car for commuting purposes, I wanted low payments, nothing extravegant, just something to get to work and back. I was already sold on KIA quality, this would be my 5th Kia vehicle (R.I.P. 2010 Soul and 2005 Sorento, Thank You Sandy!) Jonathan was very attentive and was quick to guide me to something practical yet fun to drive. I leased a 2015 Forte. I was very surprised at its roominess and features, this was a car I would not have considered, I was eyeballing another Soul. Thanks to Jonathan, I have a reliable, comfortable vehicle for the next 36 months and a very reasonable payment. Out of the 5 KIA vehicles i've owned, purchased from 3 other dealerships, this has been, by far, the best overall experience. I thank Jonathan for that. I'll see you in 36 months where I'll be dropping off my Forte and picking up a K900.Hugo Z.

Alexis930

20 de may. de 2015

I had just recently totaled my car and was in desperate need of getting a new car in a very short period of time. I went to Karp Kia after being referred to Jonathon Hernandez by several of my friends who had already had great experiences working with him. I walked into the dealership and I was not bombarded with questions or sales pitches. Everyone was very friendly and after meeting with Jonathon I felt as if a weight had been lifted off of my shoulders. I did not have a very big budget, and Jonathon assured me that we would be able to find something within my price range. Boy was he right! I was able to purchase a wonderful Kia Soul that fit right in my budget! I went it one day to fill out some paperwork and the next day I drove off in my new car! I can honestly say that I don't believe I would have had the same amazing experience anywhere else. I felt like I was being treated like family. Everyone was honest and upfront about all information regarding the paperwork and the car I was buying. I really appreciated all of the help I received and I will definitely be visiting Karp Kia and Jonathon again in the future for all of my future vehicle needs!Thank you to everyone at Karp Kia!

sverhey

20 de may. de 2015

My experience at Karp Kia was amazing! I was extremely nervous to lease my first car, but Jonathan was awesome. He was extremely informative and patient. He spent so much time making sure my husband and I were comfortable with our purchase. We also worked with Todd Johnson who was very helpful. He informed us about many options we have for protection on our vehicle. The team at Karp Kia is wonderful every time I walked into the dealer, I was also welcomed by a smile. They are only there to help you through an exciting time in your life. Since I purchased my new 2015 Kia Optima, Jonathan has called twice to check how everything was going and see if there was anything I needed. Overall I had an amazing experience and I am so excited to work with the team at Karp Kia in the future!

cernst

19 de may. de 2015

I had leased my Kia for 3 years with the option to buy at the end, which I did. Unfortunately my time management is not the strongest, and I had my appointment the day my lease matured, but Audley provided me with the best service and support, and took care of EVeRYTHING. All I had to do was go in the following day and sign papers, so much easier than I thought :) I am 100% satisfied with my experience there and will definitely be referring friends and family.

Jstukes

18 de may. de 2015

My overall experience in purchasing my very first car was extremely pleasant. Audley was great!

asulzer

16 de may. de 2015

We purchased a pre owned 2012 Kia Optima from Jonathan. He was very knowledgeable about the car, especially about the technology regarding the bluetooth that I was unfamiliar with. He answered all of our questions when he called back the next day. Very helpful overall.

Carpenoctem

14 de may. de 2015

I was really impressed with Frankie. He understood what I wanted and worked with me to make it affordable. When my family kept trying to upgrade the car he turned to them and said that's not what she wants. I would recommend him for anyone. Very honest and listens to the customer needs and not the bottom line.

kelcyroberts

13 de may. de 2015

Frankie was awesome and super helpful. Most times buying a car is awkward and the salesmen pressure you. Frankie made it very comfortable and I will definitely send customers to him.

cannon

10 de may. de 2015

The inspection for my car expired right before finals started and I did not think it was worth fixing, so I needed a new car immediately. I had little time and less patience for the whole car-buying experience. I also had never purchased a car for myself so my knowledge was very limited as well. I test drove a Kia Forte with Frankie, but I had my sights set on a Mazda. I had a very negative experience with every car salesperson I dealt with, and was totally fed up and ready to just have my old car fixed so it could pass inspection and I could put off car shopping for another year. Remembering Frankie as the only person that made me feel comfortable, I decided to go back to Karp and get the Forte. He was the only person who I felt answered my questions honestly and was upfront throughout the whole transaction. I know in most cases people end up with the dealer because of the car that they want, but I ended up with my car because of the dealer. I love my car and I am so happy with my decision- and the next time I need a car I am going straight back to Frankie. Thanks for making a stressful situation as smooth and easy as possible!

mariavecch

8 de may. de 2015

Karp has been the #1 choice for my family. This is I believe the 4th car purchased/leased by my family within the last few years.the dealership is very inviting. Bright and clean. Everyone smiles and greets you when you walk in. You get the feeling that these men really want to help you find the car that you will love rather than just sell you a car for their own benefit. Very open and honest. They will bend over backwards for you! Michael Rosenberg, our favorite sales consultant, listens to you and helps make your experience very enjoyable!! Will go back there again and again!!

CarlaMichele

7 de may. de 2015

Frankie Brus couldn't have been nicer & more accommodating. He was knowledgeable & made me less anxious about buying a car. I would highly recommend him!

aliaskb

5 de may. de 2015

People are quick to speak on their negative experiences but let me take the time to speak about an awesome experience that I had at Karp Kia. Went to the service department to follow up on an issue I was having with my new car and I expected it to be a long process and boring wait time well it wasn't to my pleasant surprise, My concern was addressed within a reasonable time frame and I almost forgot that I was in for service because of the professional courtesy and customer accommodations within the service department for customers. There was free coffee, TV area, laptop stations, and free massage chairs.

jocyquiroz

30 de abr. de 2015

I recently bought my first vehicle with Kia. I was highly recommended by my parents and they were right! I am totally satisfied. They were helpful all throughtout the way and definitely answered every question I had with no hestiation and with promptness.

Rowena

22 de abr. de 2015

This was my first time buying a new car and I had a great experience. Frankie was very professional, friendly, and knowledgeable. They gave me a great price for my trade-in (a different dealership wouldn't even give me scrap value for it!) and I got a great deal on the car I wanted. I would definitely recommend this dealer to everyone!

patsypizza

14 de abr. de 2015

I went to this dealer to lease a Kia soul did not get the one I wanted but I got one really not happy with the one I got....they never told me that I will be paiding a month ahead so my first payment was double.The best part is I call the salesman he never call me back so I call to talk to the vice president and guess what he never call me back.plus they had the nerve to charge me 50.00 to put gas in the new car. I hate when people are only in it for the money...

Nafisa

11 de abr. de 2015

Thank you guys so much for all your hospitality and friendliness. Walking into the dealership, I felt so welcome and at ease compared to all the other dealerships i went to. The professionalism was off the charts and most importantly, I did not feel pressured AT ALL. They sat down with me and worked with me according to what my own needs were and I walked out of there with my first car ever with a huge smile on my face! Thanks a lot for such a beautiful experience!!

xheje

6 de abr. de 2015

I decided to go to Karp Kia because I had heard so many good things about them. Peter was very professional. It was my first time leasing and Peter explained everything. I got a great deal and the car that I wanted. Very happy with the experience! Will definitely go back! Will recommend this dealer to everyone!

phyl123

2 de abr. de 2015

Bought a Kia Cadenza a year and a half ago. Had to change tires 3 times and cost over $750 taking the car to Mavis. Had to take the car to Karp for rim recall and explained the front passenger side tire had been replaced already and had a bubble. They changed the tire and charged me $235.00! After investigating and calling Hankook Tires I found out the tires are warranted, even for road hazard!!! Karp Kia NEVER explained to us when we purchased the car about the tire warranty or that they would honor the warranty, if they had done so, we wouldn't have gone to another tire company and spent $750. I inquired about the charge and why they didn't mention the warranty.. They gave me the round around, gave me all kinds of excuses!! They mislead me, lied and turned the blame on Mavis and myself!! Liz the manager called today and said they would split the bill..hmmmm I wonder why??? But splitting the bill in credit that I CAN'T use because the deal was to have free oil changes!! I asked to speak to a Karp member, told they would have Ellen call... Let's see if she does!! I want the money they charged under false pretense back! Horrible service, rude and unkind employees who take customers for a ride! Stay away! They lost a customer for sure.. Did I mention we bought 2 cars in one day from this horrible dealer!! What a waste!,,

davidrl78

24 de mar. de 2015

I have been leasing cars from this dealership consistently for almost 20 years. Every single member of the staff is friendly, knowledgeable and helpful. They are never pushy and I have found they always deal fairly. I could not recommend this place more strongly.

sterra1122

17 de mar. de 2015

Bought my car in for an ECU recall service at 10:30am, and was told it would take 2 hours. I dropped it off and was told I would get a call at 1pm. Never got the call, and had to call myself. I was then told that the car was almost finished and was not ready yet. I had to call back and hour and a half later and was told it was still not finished yet. Iris told me I would be able to come get it anyway, if that is what I wanted to do....so It is being worked on, but I can drive it off of the lot when it is not ready? hm interesting. I decided to head down there and get the car. Guess what, the car never moved from the spot the valet left it. The car was never touched at all. I was lied to and xxxxxxxxxxx for 5 hours. The service representatives would not even look at me when I was speaking to them. They decided to keep lying to me, even after I saw that the vehicle was not touched. I will never be returning to your service department ever again. I guess people who wait in the waiting room get better treatment, because there is pressure to get their vehicles done, when they are actually sitting there. Maybe it was also because I did not want to get any other special services that they attempted to rope me into buying. Joke of a service department, by a dealership that I purchased the vehicle from. Disgraceful.

Ezeqmartin

11 de mar. de 2015

Very nice service. The car was accommodate to my liking. I didn't feel that I was pressured into buying anything. Overall I liked the friendlyness of the dealer shop. Thank you for your service.

Kasheena

3 de mar. de 2015

My Dealer was Frankie Brus. He was very professional and and discussed everything upfront with me. He is a great guy! I actually had a great experience from beginning to end! Even during bad weather they arranged for a cab service for my husband and I. I have been to other places where the dealers were so thirsty, and sleezy, but Karp Kia is a class act! Thanks for a great first time experience! I love my car! :)

JTammaro

2 de mar. de 2015

My husband and I went to Karp Kia in January to check out the 2015 Kia Sedona. We worked with Michael Roseberg. Not only was he extremely knowledgeable about the vehicles Kia had to offer, he was a pleasure to work with as well. Karp Kia is not like other dealerships. The salesmen are not pushy and dishonest. I will definitely be recommending Karp Kia (& Michael) to my friends. If I am ever in need of another vehicle, I will be going back to him as well!

Stlouis1

26 de feb. de 2015

My car was brought In for service. The service writer was very friendly and courteous. The work was completed in good time. I waited for my car in a very comfortable atmosphere.

Brian T.

4 de feb. de 2015

My overall experience at Karp has been wonderful so far. Frankie has been very accommodating and informative regarding any details or questions I've needed answered without issue. This was my first time getting a new car and I could not have found a better dealership to come to. Frankie has been the ultimate professional along with giving the experience a personal touch to make things simple and easy. Would recommend him and Karp Kia to anyone.

Dzen

4 de feb. de 2015

I am really happy with how helpful and professional Frankie was with helping me find my new car. He was very accommodating and informative as I am fairly new to all of this! Frankie made getting a new car easy and he made sure the car had everything I wanted! He knew all the features on the car, and made sure he explained them all to me. Overall, I had a great experience, thank you Karp Kia.

Dr. Rob B.

2 de feb. de 2015

Since I had bought my last two cars from Karp and found that it was a pleasure doing business with them, I knew that I wanted return to Karp Kia when the time came again. Frankie B's professionalism, kind care, attention to detail, overall product knowledge and his unique ability to under sell and over deliver made my purchasing experience (of my two Kia Forte 5 vehicles) quite memorable needless to say. In addition, the folks in Karp Kia's service department, especially Liz Doyle, continue to do the right thing for me such as being genuinely interested in providing top shelf service, returning my vehicles (after servicing them) in pristine condition and following up my service visit with a courtesy call to make sure that my expectations were met (and exceeded). I'm thankful that I once again decided to purchase from Karp Kia, this dealership really is unequaled and I applaud them for being so wonderful!

DanMc

2 de feb. de 2015

Over all the experience was excellent. Very welcoming and friendly staff. One big family. This is my second car leased from them. Frankie my sales person goes out of his way all the time. All the staff there are very helping.

Kpereyo

31 de ene. de 2015

My car is 8 months old. Leased it from Karp Kia in May 2014. All of a sudden my doors won't open or close when they are frozen. Brought it in once and they couldnt duplicate it and gave it back. I took a video and pics of it happening and they told me to bring it back in. it's been 10 days and no car. They don't call me when they say they will to let me know what's going on. I'm the one making all the effort to find out what's going on. That's including the service manager. The problem is a manufacturers defect and they are trying what is "recommended" Now I'm paying for a car that's been sitting there for 10 days that I haven't been able to use.

jsh198

31 de ene. de 2015

Brought my 2011 Sorento for a slight, or so i thought, transmission issue-delayed and rough shift into reverse when cold. They were unable to rectify the problem and ended up replacing the transmission. It was done under warranty at no cost to me. Further, they gave me, at first, a rental car, and then, a courtesy car. Amazingly, there was no cost to me. Finally, everyone I dealt with, chiefly, Paul Gambardell, was unfailingly courteous and helpful.

Shani330

27 de ene. de 2015

I was looking at various Kia dealerships, but found this one the most eye catching. I really loved the friendliness of the employees especially Frank's. He was very professional with his services and really helped me out with negotiations for my first car. I was really appreciative with his patience especially when I was late one time for an appointment due to my university's late classes. I highly recommend this Kia Karp for the most friendly and helpful environment they give and their high efficiency.

mms51

14 de ene. de 2015

Jonathan Hernandez is my sales person and I would like to extend my thanks and appreciationfor another great experience. I did not have to leave my seat when I picked up my 2015 Kia Soulon Saturday, January10,2015. Jonathan handled everything from taking my 2012 vehicle return andhandling all aspects of my new vehicle including all financial paperwork.The Kia Soul 2015 is amazing and I couldn't be happier.Thank you all for the reception I receive when I walk in the door. David Wells & Audley greeted me and made me feel welcome also.Regards,Peggy (Margaret) Salute

Mlindy

11 de ene. de 2015

I visited several KIA dealerships on Long Island. And by FAR, Karp KIA i Rockville Center was the most pleasant and professional dealership. And more specifically, Michael Rosenberg. I can't say enough about Michael- the frankness, honestly, attention to detail, follow-up after the sale, etc. And I feel I got a very nice price as well, which is obviously important to everyone. But not the only consideration. The KIA Cadenza is just perfect and fun to drive.

shyflower

24 de nov. de 2014

I have to say, this was an exceptional buying experience. Micheal Rosenberg's professionalism was far and beyond. As cold as it was that night He took us out to view the different models from the Kia Sorrento and then the Kia Sportage. I ended up purchasing the 2015 Sportage and I love it! No hard pushing tricky sales person in this dealership. Todd explained our finance options with ease. Customer service is outstanding, patient and professional. Thank you guys so much!

townea

20 de nov. de 2014

After going to another local Kia dealership and having a bad experience, we decided to go to Karp Kia in Rockville Centre, and what a HUGE difference our experience was. Frankie our Salesman was more than helpful and as friendly as could be, and Todd in the finance department was a pleasure to do business with! NO pressure, Friendly environment, everyone from our Salesman to the Finance manager made our experience so pleasant. We will be sending more customers their way and will continue to give them our business! I'm so happy with my new Optima ;-) Alicia

owensp

20 de nov. de 2014

This was the best car buying experience my husband and I had EVER. Michael Diakanwa was an awesome salesman. He purchased a 2015 Kia Sportage and we love it.

gabriella.saillant

9 de nov. de 2014

My experience with this dealership was very good .my husband and I just boughta 2008 BMW the car was in GREAT condition and sales associate was very friendly and very patient with us , i would definitely recommend this dealer to my friends.

JoAnn143

7 de nov. de 2014

Jonathan and Audley made leasing easy. No Pressure just lots of good information about the car a test drive and I was hooked. They were patient and accommodating with all my questions and concerns. I have 2 Camrys coming off their leases in November next year so I will be seeing Jonathan again then. I am a very happy customer and I just love my new Sorento with all its bells and whistles.

rich3750

27 de sep. de 2014

My 2012 Kia Optima SX had 2 tires with bubbles. I thought that this was a manufactures defect and that there would be no problem getting the tires replaced. The service center said that my extended warranty was not in the computer. After checking the found the original in the file and the 2 tires were replace under the warranty. Thanks, Karp Kia

Stlouis1

12 de sep. de 2014

It was a pleasure to take my Kia in for service. Everyone was exceptionally warm and friendly. I waited for my car, and it was done within a reasonable amount of time. I would recommend Karp Service to any one that needs service on there car.

kitans

4 de sep. de 2014

Went in for an inspection. They say I need an update. Ok. The update screws up the car so it can not pass inspection. So they drive it 50 miles to reset the computer 3 1/2 hours later its still not corrected. I demand the car and refuse to pay. Manage says I would help you out but since you are yelling I wont. Then tells me there was no guarantee that the would have passed inspection without the update. It is a 3 yr old kia with 12,700 miles who has only been service since I bought it at Karp by Karp Kia. A 45 min. Job that was not completed in 3 1/2 hours..

Kim_Poss82

3 de sep. de 2014

This is my second time buying a car and the first time from Karp. It won't be my last. They were honest about the pricing of the car and didn't play the games that other dealerships try to do. I love my Kia Soul and enjoyed my experience buying it. I would recommend this dealership to anyone looking to buy.

Stephanie101

27 de ago. de 2014

Had a pleasant experience working with Jonathan. He is down to earth, not pushy or sales-pitchy and got me the exact car I asked for without trying to sell me anything else. This was my first new car purchase and he made it very easy.

bruceice1

20 de jul. de 2014

Wrote a review on service on this site about Karp Kia Warranty Recall Service.Ellen Karp wrote on this site that they where in touch with me and taking care of the problem.That is total False. I have not heard from anybody from Karp or does anybody return my call.

sbuffit1

14 de jul. de 2014

As a new car owner, i have had to visit a lot of different car dealerships as soon as i walked into Kia i knew it was going to be a completely different experience. Our salesman(Jonathan) made the experience easy from the moment he introduced himself, he was not only able to answer all the questions i had but also anticipate any questions i would have in the future. Definitely don't see myself going to anywhere else but Karp Kia and most definitely will be looking for Jonathan again.

EKim79

12 de jul. de 2014

I purchased a 2015 Kia Sorento from Karp Kia and Nancy Barbanell was my sales representative. Nancy was extremely professional, personable, courteous and highly knowledgeable about cars. She made the purchasing experience quick, easy, pleasant, and efficient. She has a real talent for identifying customers' needs and she executes every part of the sales process to perfection. I had also traded in a vehicle simultaneously and that transaction was handled seamlessly as well. For anyone looking to purchase or lease a Kia, I highly recommend going to see Nancy Barbanell at Karp Kia. The Kia brand is awesome, this Karp dealership is A1 status, and Nancy is fabulous. And kudos to Nancy for being such a talented female sales representative in a traditionally male dominated field. She is a real pioneer who can compete with the best of them and she should be proud of herself!

bruceice1

25 de jun. de 2014

2010 Kia Forte with 48530 mile came in for recall & Cruise Control problem.Recall work was performed which included replacing Stop Lamp Switch.Cruise Control problem was happening Intermittent.Dave Service mgt claims that the problem could not be found and that I would be charged 92.33 for Diagnostic.I ask how come this is not covered, he stated cause we can not fine anything wrong.I called Kia Corp and they explained to me that the recall Stop Lamp Switch would in fact affect the Cruise control operation.I called Dave Service Mgt at Karp Kia, explained what I was told. He stated to me he would get right back to me.It has now been 2 days and still have not heard from him.I also have been having a problem with noise from the Sunroof which Karp can't resolve. Unfortunately there is no Dealer on Long Island that can support the Maint of Kia.

Kpereyo

26 de may. de 2014

Best dealership i have ever been to. Extremely helpful and friendly without any frustration at all. Got an amazing deal! With Great People, especially Nancy!

Jfischgrund

21 de may. de 2014

I just bought a kia soul. I dealt with Michael Rosenberg for months, as I had a specific model I wanted and went to school in Florida, so I had some complications. He was excellent and provided me with the best customer service. He constantly kept me updated, and was not pushy at all. I am very happy with my experience and would recommend to everyone.

dannyspd

20 de may. de 2014

I had an idea of what I wanted when I entered and Pete got me there as quickly as possible. He was very knowledgeable about the model I was interested in (Optima EX) and never pressured us at all at any point. The leasing process was the quickest I've been a part of and very straightforward. I would definitely recommend this dealership and Pete in particular. I also really appreciate him taking the time to go through all the car features when I picked it up - some salesman would be ready to rush ppl out the door to find their next sale, but that was not the case here and he prepared me to use all the car's features to their fullest capacities.

Nanmurt

17 de may. de 2014

Michael Rosenberg made the entire process of purchasing our Kia Optima an enjoyable experience. He was friendly and extremely professional throughout the process. We got a great price on our Kia and he made sure we recieved all the discounts that we were due. He kept us up to date on the status of our delivery date,which was right on the mark. Finally,he took the time to make sure we were comfortable with the car before we left the dealership. We would recommend Michael to anyone that wants a true professional to make your purchase of a new car an enjoyable experience.

curlie323

4 de may. de 2014

Nancey Barbanell was very friendly and extremely helpfull. Made all aspects of visit very relaxing and with no pressure. This is my second car I leased from Karp,and I have no doubt I will do it again.

tuwhada

30 de abr. de 2014

Jonathan was awesome! Very patient, not pushy, went over multiple options etc. I definately recommend him and this dealership! I love my new car and I am so glad I got it!

georeg51

27 de abr. de 2014

Vikki Carter was extremely friendly and di not impose any pressure on me and my wife. She met us outside looking at the new cars and answered our questions or found out what the answer was for us. She called after our initial visit to ask if we had any other questions. She was available to us when we set up the appointment to pick up the car. She was a pleasure to work with and I would recommend the dealer and Vikki to all my friends and family.

grantmadeline

21 de abr. de 2014

I went to Karp Kia to trade in my 2006 Sorento, I wanted the 2014 Sorento Limited. I got exactly what I wanted at a reasonable price. The only thing was the waiting time for the total experience was longer than expected, but Jonathan was very apologetic and I understood it wasn't something that they had control over. But they worked very hard to make sure that I drove home with it that same day. I love my new Sorento and I wouldn't want any other make or model of a vehicle.

Karnatsha

13 de abr. de 2014

Michael was very helpful, straight forward and not pushy. I appreciated that. Michael and Todd Johnson were very professional. Service was excellent and I would recommend them, especially mr. Rosenberg.

rich3750

11 de abr. de 2014

I had decent looking windshield wipers (they came with my 2012 Optima) the replacements looked like crap (when compared to what I had)The Service personal did not reset the tire rotation reminder. (I WONDER WHAT ELSEI PAID FOR THAT WAS NOT DONE. This time the service experience was so bad that I no longer want to use this dealership for service . The car went in for a $25.00 oil change and came out with the 15,000 mile interval check (About $400.00) Normally I wouldn't care if THE WORK WAS DONE!!!. The terminology of Tires good and brakes ok do not cut it when spending $400. Telling me how much brake pad was left would have been nice, but that did not happen

RA912mon

6 de abr. de 2014

I had visited a couple of other Kia dealerships but Nancy Barbanell was the only representative that took me seriously. She was professional, friendly, knowledgable and most importantly not pushy. Nancy was very patient and didn't put any presure on me to puchase a vehicle. On the test drive she also took her time to explain all features of the car. I would highly recommend Nancy Barbanell to family and friends who would be interested in purchasing a vehicle.I Love my Kia Soul and Nancy ROCKS!!Sincerely,EILEEN BROS

isles7400

5 de abr. de 2014

Unlike many other dealerships, we did NOT feel pressure.. ever.. We advised what it was we were looking for and were guided to the vehicle which fit our needs. Start to finish a pleasant experience.. and I've plenty of experience at other dealerships which were high pressure and not friendly.. Thank you Karp Kia!

trns

29 de mar. de 2014

Michael Rosenberg was very knowledgeable in explaining the Kia Soul to us. He took us step by step through the process of purchasing our new vehicle. He let us drive the vehicle and explained the various features of the car. Michael showed a great deal of care, patience and understanding throughout the whole process. Thus far we are very pleased and satisfied with our purchased of our Kia Soul.

sdb85

28 de mar. de 2014

I had such a positive experience at this dealership. The sales person Micahel Rosenberg was so wonderful. I went to Karp expecting to have a typical dealership experience where the saleperson is pushy and will say anything to get you to buy a car, but I was pleasantly surprised when that was not the case at all. Micahel Rosenberg was so relaxed, helpful and informative. He was NEVER pushy! I wound up buying the Kia Soul and I LOVE it! The staff at the dealership were wonderful and I would definitely suggest going to this dealership.

CJA1

8 de mar. de 2014

Jonathan Hernandez really looks out for my best interest. He really went out of his way to work with me and I felt I got a better deal than what I was anticipating. I love my Kia Soul and Jonathan made me very comfortable. He was professional, caring and I felt I could trust him. I highly recommend him and Karp.

nagem611

4 de mar. de 2014

I needed a new car as soon as possible and Jonathan was amazing to work with. He found me the perfect car and I got it all done within 5 days of picking the car. Great people who really try and make the experience as fun and as painless as possible!

VeronicaS

28 de feb. de 2014

Just picked up my 2014 Kia Soul today. what a wonderful experience. this is the third car I've bought in my life and let me tell you... 3 times a charm. Jeff was friendly, knowledgeable, and worked with us every step of the way. Great place to buy a car. They made us feel at home, including the Mgr David. Class act here.

2011sportage

26 de feb. de 2014

My husband and I are extremely satisfied with the excellent and professional service we received at Karp Kia. From the minute we walked in we were greeted by friendly, knowledgeable consultants. Our consultant Jonathan and Finance Manager Todd, worked efficiently to find us the right car at a price we could not have found anywhere else. I highly recommend the Dealership to anyone who is looking for a no hassle experience. We couldn't be happier with our 2011 Kia Sportage and will certaintly be coming back when our Honda Accord needs to be replaced.

MichelleKia1

26 de feb. de 2014

I was in need of a new car when the repairs on my Plymouth started to pile up. As a young women, I went in with my parents to make sure that I didn't feel too pressured or pushed since my friends were always spoken down to for walking into dealerships alone. We met Jonathan and he helped to make us feel welcome and did not push me at all. I purchased a 2008 Kia Optima from him and I have been extremely happy with it! Todd Johnson the business manager helped me get a great rate on my first "new car" as well as a warranty.We were so happy with our experience that my parents went back to purchase a 2013 Kia Sportage a few months later! Great dealership and great service with a no-nonsense approach and a friendly attitude! Thank you Karp!

dlitras

17 de feb. de 2014

It was a wonderful experience dealing with Jonathan Hernandez who handled the sale of my car to me. He was a pleasure to deal with and took care of my needs very well and professionally. It was also a great experience dealing with Michael Casey in the Kia Service Department. Michael was an unbelievable help to me when I needed the help. He also continues to help in an ongoing manner. Dealing with everyone at Karp Kia was a really great experience. I recommend this dealership to anyone and everyone.

MEK25

13 de feb. de 2014

Nancy Barbanell was very patient with me because I was looking for a RED Optima Kia with certain features and she located one that had these features and more. I was very happy with her service and friendliness. I would recommend her to other friends and family. Nancy was never pushy or overbearing and that was an enjoying thing about her.

dianablaze

28 de ene. de 2014

I entered the dealership uncertain whether to lease or buy, and my salesperson, Nancy Barbanell, did NOT hard-pressure me either way; she showed me the differences between the two modes of getting a new car. She understood something that I can only say is due to "female intuition":--that it's falling in love with a car that makes a customer buy, and gives us the positive experience we want. She found the perfect Kia Soul for me, somehow intuiting the exact car that I had already noticed and wanted. Nancy was patient, courteous, and stepped in when I felt that charges that I had not expected were being thrown at me; at that point, she went back to the manager to get me the price I needed. She didn't lose her cool the entire time and it was a long day because I wanted to go home with my car. She took obvious joy in watching me drive away in my dream car, and this is something that I hope more car salespeople will keep delivering. Karp is fortunate to have Nancy.

Dessy21

23 de ene. de 2014

Love this dealership and Michael! I came here first with my dad looking for a new car and Michael greeted us. Mind you it was right after the snow storm we had and about -10 outside but Michael came outside and was very nice never pushy. We looked at the kia optima which my dad liked for me but it didn't matter to me as long as I got a car lol. The next day we went to auto world in east meadow since my dad likes looking around and they were a bit pushy it seemed more one if those hustle dealerships lol. They tried to sell us a new car with 100 miles on it. But to make a long story short we went back to karp after being unsatisfied with auto world and Michael remembered us right away. He never even called us in between the days like those other dealerships. I guess he knew we would come back lol but everything about Michael and this dealership is very family oriented. I wound up getting the kia forte 2014 fresh off the truck only 6 miles on it. I'm very happy with my purchase and the dealership!

drsvet

20 de ene. de 2014

As I was looking for a new Vehicle to lease, I casually stopped in to Karp Kia, to view what models were available.Within 5 minutes of meeting Jonathan Hernandez, he was able to know which vehicle matched my needs.Sharing a love for music, he put me into a loaded Kia Cadenza, and after listening to a couple of CD's..,......I signed my new lease.My experience with both Jonathan Hernandez, and Karp Kia, was nothing short of excellent.I'm looking forward to a continued wonderful relationship with my new Cadenza!!!Sincerely,Dr. Steve WylerP.S. Jonathan, How did you like the Chico Pinheiro and Filo Machado CDs ??? ;-o

rpweiss

29 de dic. de 2013

I had been to several dealerships shopping for a car in the past few weeks. This was the best experience of all! Highly recommend them!

stephaniegarcia

23 de dic. de 2013

It's true what they say about this place you get treated super nicely they offer you great suggestions and overall make the process so easy. I didn't buy a Kia here but.I bought a used Honda I bought it with a Warranty and not a bad one. I drove home with the car I believe in a matter or three days. Nancy the sales was an awesome sales person. And Todd offered great suggestions and gave me a reasonable monthly payment for my first car buy I must say I LOVED IT !!!!!

superiorway

18 de dic. de 2013

Both Michael Rosenber & Todd Johnson were great, answered all our questions and got us into the car we wanted within a day. Awesome job from both of them.

Eddie411

14 de dic. de 2013

Been shopping for 3 months. Have spoken to many dealers . In many cases I was not comfortable with the experience.The people at Karp were extremely friendly and helpful. Jonathan Hernandez was pleasant to speak to ( not pushy) andvery knowledgeable about the car I was interested in.I would recommend this dealership

mafalda101

13 de dic. de 2013

On 12/13/13 I came to Karp Kia to look for a new vehicle. I was met by Michael Rosenberg who proceeded to take me through one of the most pleasant and informative car buying experiences I can remember.Its all too common to run into a obnoxious car salesman who only wants to get your signature and their commission as fast as possible.Michael Rosenberg proved to be a wonderful exception to that cliche, with his professional and friendly manner, he knows what he is talking about, was not pushy but extremely helpful in helping find a SUV that met my needs and at the same time helping me stay within my budget. He has ensured that I will be coming back to this dealership for years to come. Good luck and much success to Michael and Karp Kia.Regards,Anna R. Catapano

jmmazzone

10 de dic. de 2013

My experience with Kia was absolutely amazing. The dealer, Michael, who helped me and my family was phenomenal. He was very informative yet very low key. Not pushy at all, and beyond helpful. We were able to negotiate to a reasonable trade in price and affordable monthly payments.The Kia forte, as well as the rest of the cars that they had on the floor, was amazing. The forte in particular was a real eye catcher for me, and a very smooth ride.I would rate my overall experience a 10+++. I highly recommend anyone interested in a Kia to go to this dealership, and ask for Michael.=)

MelissaKolis

21 de nov. de 2013

My husband and I were so happy to have come to Karp Kia. Initially, we had gone to another dealership and were presented with the typical salesman behavior and it was a very high pressure environment. After, we visited Karp Kia to compare deals for the Optima SX, where we met Michael Rosenberg. Our experience with Michael was the total opposite of what we experienced at the first dealership. Michael treated us like family from the second we met. He was patient, friendly and was not trying to pressure us into any decision. Instead, he sat down with us and worked out the best deal that we both felt comfortable with. He is an honest man who really cares for his customers and the family dealership he works for. Michael spent a lot of time with us explaining all the features of the Optima. We love the car and are so happy to have leased it from Michael at Karp Kia. He called us the day after to make sure everything was okay and to ensure us that if we have any questions or need help with the car, that Karp Kia was there for us. We totally recommend anyone looking for a car to go to Karp Kia and you will experience how a car dealership should operate!The Whittiers

danielsusan

18 de nov. de 2013

We just brought home our new 2014 Kia Sedona and we are thrilled! After a disappointing visit to the East Meadow Kia dealership on Saturday,we were hesitant to visit another Kia dealership. But since we already owned a 2006 Kia Sedona and were VERY pleased with it, we went online and came upon Karp in Rockville Centre. We figured we would give them a try. From the moment we walked in we were impressed with the friendly vibe of the showroom. We were warmly greeted by Jonathan Hernandez, who listened to what we were looking for, showed us right to the exact van we wanted, and offered a test drive. That was at 4:00pm by 5:00pm we had a deal that we were all happy with. Our experience was positive from start to finish. Everyone at Karp went above and beyond to make this purchase as smooth as it could go. Job well done!!! Thank you to you all, The Engel Family

sbrewnan

21 de oct. de 2013

We had a really great experience at Karp Auto. Michael Rosenberg was our sales consultant. He was friendly, knowledgeable, and very patient. He went out of his way to make sure we received everything we wanted and to make sure we were satisfied. Michael made the entire process very pleasant & was not pushy at all. We would highly recommend for anyone to work with Michael & use Karp Auto.

ludwighatzelmann

12 de oct. de 2013

The experience was a good one as the sales consultant bill schliemann was very patient and his product knowledge was excellent. clean, friendly, reasonable dealership.

RSMK426

9 de oct. de 2013

I brought my car into the dealership because there were issues with my 2005 Kia Sedona which was still under warranty. It was determined that the engine was not functioning correctly and the parts were ordered and replaced at no cost to me. My car was at the dealership for 30 days (from 8/30 through 9/28), part(s) were on back order, approvals, techician was working on other cars, etc. I asked the dealer and regional headquarters numerous times for a loaner car or rental vehicle, only to be denied. On the day I got the car back from the dealer, two hours later, the check engine light comes on. Once again back to the dealer for them to tell me that I need an ignition coil, which is not covered under the warranty. Keep in mind, that wasn't an issue prior to me bringing the car in for the intitial engine problem. They wanted $275 to fix, what a joke. I didn't give them the business and took it to my mechanic who fixed the ignition coil. Now there is a bad smell coming through the vents in the car and if anyone attempts to drive it, they will pass out from the fumes. I get a call from the mechanic today and he tells me that the car is burning oil and it is coming out of the tailpipe. I have a call into Karp and Regional Headquarters but no response. The saga continues on 10/11/2013 when I receive a call from the dealership insisting that the car is not burning oil and there is nothing they can do for me. I call the independent mechanic and he stated that after 15 minutes of idling the car, when you press down on the accelerator there is smoke coming from the engine. Someone is not telling me the truth here and I'm sure I know who it is. In the interim, I have filed a complaint report with NYSDMV and will be getting a person appointed to the case. In addition, I have contacted 7 on your side whom I'm waiting to hear back from. As consumers, we have bill of rights and I'm not giving up.Russell Koches

EvilsofCarBuying

3 de oct. de 2013

My experience with Karp Kia and Michael Rosenberg in March of 2013 was wonderful. Michael is great salesman, that takes his time, does not make you feel rushed or pressured (even if you have been with him for 3 hours)... I do not rush into things so Michael proved to be the perfect salesman for me/us. Michael made the sales process smooth and he comes across as really genuine. I felt as though he was interested in my needs and concerns. I had an issue with the car (seat problem) a couple of weeks after purchase, and Michael went above and beyond to try to rectify the situation. My husband was also recently in the market for a car, so who better to go to than Michael. Even though hubby did not see anything that day that he liked, Michael still took his time with us once again on test drives, and even following up with a call to see if my husband was still looking. I had taken the car in for service in Aug., I was sitting in the waiting area on the computer waiting for the car to be serviced and who comes over Michael, and he still recalled that my husband was looking for a car and wanted to know how my car was working out for me, all those months later. I highly recommend Michael Rosenberg as a salesman, and Karp Kia for having such a wonderful employee.Sincerely, Sherry Crooks

FrustratedWithKarpKia

19 de sep. de 2013

I purchased a 2013 Kia Rio (from Karp Kia) in January of 2013. I enjoyed my 2011 Kia Sorento (purchased from another dealership) so much, I knew I wanted another Kia. So my pregnant wife and I went in knowing what we wanted and settled on an EX Rio. Our salesman was Michael Rosenberg and he was nice enough, and his correspondence via email was prompt. He did tell us that Kia's were priced so low that there is not much wiggle room when it comes to the price. Unfortunately that was not the case with our 2011 Sorento purchased from another dealership where we received a fair discount. When it was all said and done, we only received about $600 off the sticker price and walked away feeling like we did not get a deal. I was just there for the car.. Luckily I like what I purchased... until a few weeks ago.Recently, I got a flat tire at around 10pm in Queens, New York. The area where I received the flat wasn't the safest of places, so I wanted to quickly fix the flat by exchanging the spare tire. I've swapped spares a few times and am a capable person for the process. This is where my major gripe comes in... AT 10PM IN A CRUMMY NEIGHBORHOOD, I LEARNED THAT THERE WAS NO SPARE TIRE! It seems that the spare in the Rio was replaced with an air compressor and "Fix-a-flat" goo.. After a few minutes of futzing with the goo & compressor.. the tire did not inflate and I had to use road-side assistance. So what should have taken 20 minutes, turned into a 2.5 hour ordeal (AND I had to buy a new tire).So the next day, I put an email in to Michael Rosenberg, who politely reminded me that the spare tire was an "upgrade" and that I could get one from the parts department. He also reminded me that he supposedly told me this when we purchased the new car. I do not recall him telling me this... I think I would remember someone telling me that my new car DOES NOT COME WITH A SPARE TIRE. But I digress.. he forwarded me to Robert in the parts department who kindly called me and was extremely nice on the phone. He informed me that the "Kit" was $229.00 and offered no discounts to a growingly frustrated customer. After talking with him a bit, I asked him if I could just purchase the spare tire alone (I have an extra jack from a previous vehicle). After a bit of grumbling, he told me that I could pick up the spare for $95.00. That seemed fair enough, so I planned on coming in a couple of days later to pick up the spare.Unfortunately when I got to the Karp Kia Parts department, I met with a no longer so friendly Robert, who told me that the spare was the tire rubber only and that to get the rim for the spare tire I had to purchase the kit for $229.00. WATCH OUT FOR THE BAIT AND SWITCH. I kindly said thanks for their time and walked out... I pulled out my phone and found the entire kit at another dealership (New) for $50.00 less. I called the other dealership, paid for the kit over the phone and picked it up the same day. I would have gladly paid full price for the spare tire & the kit from Karp Kia.. but I feel like they were trying to bamboozle me.... so I went to another dealer who not only got my money for the parts (that should have come with the vehicle anyway).. but I also set up regular service with them for my TWO KIA VEHICLES.Shame on Kia for not including a spare tire as standard. It seems in other countries the spare is included. Shame on Karp Kia for giving an honest family the run around.

Veronica123

19 de sep. de 2013

We have given a very positive review because we had a very positive experience with the people and process at Karp Kia...we will surely recommend them to our family and friends!

Miketaree

10 de sep. de 2013

This was my husbands and I first experience buying a car together and Bill made it pleasurable one! You don't find too many honest car salesman that really care about getting you a great deal! Bill went above and beyond for us! we could tell he really wanted us to be happy with his service and the car! He sent pictures of the car in various colors, sent pictures of the interior of the car, followed up during the process and afterward, and answered the many questions we had! The car was spotless upon pickup and Bill went over the various features in detail! If you go to kia karp ask for him! He will make buying your car a very good experience! Great dealership! We will be back with our family

mjscully44

9 de sep. de 2013

Buying a new car can be a very trying experience which is why we are happy to have just purchased our sixth new car from Karp Auto in Rockville Center,NY.Our sales rep,Michael Rosenberg, coordinated every step in the process with meticulous care and concern.It was no easy task as we have homes in CT and FL. Our brand new Kia Soul will soon be driven to its new home in Naples,FL.We highly recommend this dealership to anyone interested in purchasing a Kia, Buick or Volvo.

ron0812

29 de ago. de 2013

Less then a week ago we decided to look into leasing a 2013 Kia, we were greeted at the door by Jonathan Hernandez . He was very attentive to all our questions and he seemed to be very informed about the Kia cars in the showroom. I would highly recommend Karp dealers to my friends and family.

heidihass123

25 de ago. de 2013

Adda was very patient and worked with us on the negotiations, then helped us drive the car home as the other driver in my household was not available.

Giztwiz

24 de ago. de 2013

From the moment I walked into Karp Kia, I was made to feel like family. I was choosing between 2 models and the wonderful sales staff assisted me in making the right decision for me. I did not feel pressured at all. They explained all the paperwork in a very patient manner and I would highly recommend Karp Auto to my friends and family.Thank you all!!

daguerrera

20 de ago. de 2013

Mark & Todd were very nice and very low-pressure to deal with. I know they both tried to get the best price for us and accommodate us as much as possible. I would definitely recommend them to anyone I know looking to buy a car. Thank you!

Slundon

19 de ago. de 2013

We had a fantastic experience at Karp Auto. We worked with Nancy Barbanell. She was amazing and made our car buying experience an easy process. We got a great car at a great price. We couldn't be happier! We highly recommend Karp Auto and Nancy Barbanell.

doddod

11 de ago. de 2013

I'm the pleased papa of a new KIA Optima, that I just adopted from Karp Auto in Rockville Centre, Long Island. My experiences at this dealership have been pleasant, unhurried and always devoid of pressure. Karp's array of automobiles for sale is wide and interesting, but it is the people who are the real engine of the dealership's success. Everyone I observed did his/her best to be gracious and welcoming. In large part, I chose to shop at Karp because of the excellent service provided by Michael Rosenberg, in the KIA division. Michael (from whom I have purchased two cars) took my mother and me for several test drives in varying types of automobiles, explaining the basic and optional features of each car with clarity and thoroughness, and always allowing for all the time and room I wanted to discuss and ponder my decision. Once I had decided on the Optima, Michael searched for a package of rebates that were being offered by the manufacturer/dealer and apprised me of such. The rebates alone were enough to put a sizable dent in the sticker price, and on top of those the dealership made me a trade-in offer on my beautiful SAAB 9-3 that even beat one of the top book values. My past experience with this dealership has been marked by prompt, reliable service and thoughtful follow-up attention. Courteous and thoughtful, Michael Rosenberg at Karp Auto has provided me with a professional, efficient and friendly car buying experience. Dennis and Rita

Richie345

26 de jul. de 2013

I don't usually write reviews about any buying experience. But in this case the way I was treated by Mark from start to finish was so outstanding that I had to say something so others might see it and find out that purchasing a new car really can be as pleasant as a day at the beach. From the moment he greeted me at the door to the day I picked up my new Kia I was treated with respect and given all the information I needed to make the right decision. Mark was extremely fair when giving me a price and explained each and every question I had about the car clearly and patiently. What a wonderful dealership and a great staff. If car salesmen were more like him the business would have a much better reputation. See Mark at Karp Kia when you go there. I highly recommend this dealership. Totally stress free.

ms1145

18 de jul. de 2013

I Went to Karp about leasing a new Kia for my daughter. I Was helped by Nancy Barbanell. Very friendly and knowledgible. No high pressure. The price was very good. My Daughter ended up getting more car for less money than at the other Kia dealer I had visited. When we picked up the car, Michael Rosenberg spent almost 45 minutes explaining to my daughter all the features of her new 2014 Kia Forte. Of all the cars I have purchased over the years, the buying experience at Karp surprised me. Professional, not pushy. Would not hesitate to come back for my next vehicle.

lorifinn

17 de jul. de 2013

I GAVE THE HIGH RATING I DID BECAUSE MY EXPERIENCE WITH KARP AUTO IN ROCKVILLE CENTER WAS AWESOME. MY SON RECENTLY PURCHASED A 2009 HONDA ACCORD, 36,OOO MILES, EXCELLENT EXTERIOR AND INTERIOR. WE HAD THE PLEASURE OF HAVING AUDLEY BULLOCK/SALES MANAGER ASSIST US STEP BY STEP IN OUR PURCHASE. HE WAS SO PROFESSIONAL AND PATIENT WITH US, PROVIDING US WITH ALL THE NECESSARY INFORMATION, ALLOWING US TO MAKE THE BEST DECISION FOR OUR NEEDS. HE MADE US FEEL THAT IT WASNT JUST ABOUT MAKING A SALE, BUT THAT HE HAD OUR BEST INTEREST AT HEART AS WELL. MY SON'S SITUATION WAS COMPLEX, BECAUSE HE WAS A FIRST TIME BUYER, WITH OUT A STRONG CREDIT HISTORY. AUDLEY AND ROSEMARIE FROM SALES NEVER LET US GET DISCOURAGED. THEY WORKED NON-STOP UNTIL THEY MANAGED TO GET US A GREAT INTEREST RATE WITH CHASE BANK. YOUR TEAM IS AGREAT ASSET TO YOUR COMPANY AND OUR GRATITUDE TO AUDLEY CAN NOT BE EXPRESSED IN WORDS. I WOULD HIGLY RECOMMEND KARP AUTO TO FAMILY AND FRIENDS.

picture

12 de jul. de 2013

My experience with karp kia was wonderful. My salesperson explained in detail all the options available with the optima. I took it for a test drive and was very impressed. Everything was explained to me how it works and I felt comfortable and confident selecting the Kia Optima from Karp.

Chrisg65

11 de jul. de 2013

My experience at this dealership was very pleasant. My sales person Ada Sjoberg went out of her way to accommodate us and help us make our decision. I am very happy with my new vehicle .

jdisilvio

8 de jul. de 2013

I gave a 5 out of 5 for my experience because it was fantastic. My salesman Mike was so patient and I never felt pressured for a second. He described the car & deal in full & answered all of my questions. I had been in the market for a new car for over a year and was never offered anywhere near the amazing deal that Karp Kia offered me. I can't say enough nice things about Mike but what i will say is that I also am in the field of sales and if I end up being one tenth the sales person he is I'll be just fine.Todd in finance was great also. My credit isn't that good and the initial rate that was proposed was impossible for me. Todd asked all the right questions & asked for all the necessary resources to change that. By the time I signed for my car, my payment was good and my wallet was great. Karp Kia is the place to go to buy your next new/used car & when you go make sure you see Mike & Todd. Karp Kia is lucky to have them.

jmcquay

7 de jul. de 2013

I came into Karp Kia and spoke with Mr. Rosenberg and immediately felt comfortable with him. He answered every question I had without being pushy and walked me through the process answering each question I had as if each was as important as the last. I shopped around that day and without fail I found myself back at Mr. Rosenbergs desk and truly happy about it. I'm now the satisfied owner of a Kia forte and recommending the dealership and Mr. Rosenberg to other friends in the market for autos.

Dee2442

4 de jul. de 2013

From the moment I walked in the door to pulling away in my new sorento. Iyar say I had a great experience with everyone I came in contact with.

Jonesy54

3 de jul. de 2013

From the moment I walked into Karp Kia, Nancy was so helpful. We had some trouble finding the slughtly used Sorrento that she had told me about, but she kept doing her best to try to find one that would make me happy. When she finally found "the one", I was thrilled. It had everything I was looking for, and much more. Nancy did a great job showing me how all the extras in the car worked. She was extremely knowlegable about everything! Dealing with the payments was easy, as well. We pretty much explained what we were willing to spend, and we found the right payment scale for us. Great overall experience! Would definitely go back to Karp Kia if I needed anything, and would love to work with Nancy again!

Kathyt5

1 de jul. de 2013

The first time we walked into Karp Kia we were greeted by Nancy Barbanell. She was very pleasant and and very easy to talk too. She was not pushy at all. There was never a moment where we were ever pressured into making a decision right away on a vehicle. She called us back when she found exactly what we were looking for. There should be more car salespeople like Nancy. She was a pleasure to deal with. We would without a doubt recommend my family and friends to her and Karp Kia.

cookyblaha

19 de jun. de 2013

Karp Auto was great. They were friendly and professional. The showroom was immaculate and salespeople very helpful. I went to another dealer and that was not the case. I really recommend Karp and my salesperson Nancy Barbanell.

mungobean

5 de jun. de 2013

Everyone was lovely and helpful. However, Nancy was super nice, friendly AND knowledgeable! Any and all questions were answered including those asking for advice. She is remarkably friendly yet extremely willing and capable of providing information in a very professional way. Our thanks to you and especially her for a most rewarding and stress free situation. Give her a free Kia!

tonyd711

4 de jun. de 2013

my wife and I own a insurance agency and i will always recomend karp kia primarily because of these 2 people that work at the dealership they were so friendly and did whatever the could to help us get a car for my parents there was no pressure and the worked very hard. Karp Kia has 2 very good employees working for them and we will always recomend our family and customers to them.Thank YouTony and Roseann DiPaolo

keke13

30 de may. de 2013

The employees that I have mentioned were just great! They made my experience of buying a new car the best that ever could be! They were friendly, courteous and professional in every way of answering my concerns and addressing my needs for buying the car that I chose.

apeluso

29 de may. de 2013

I gave my ratings because Peter was an extremely helpful, nice guy. He wasn't pushy at all, and did everything to get me the car that I wanted.

BlackSoul13

28 de may. de 2013

I just picked up my new Soul i love the car and i must say dealing with Jonathan Hernandez was probably the best new car purchase experience iv had he was friendly,knowledgeable very fair and easy to work out great deal with he called me back promptly when i called with a question , he didnt try to push me into a "better" car i told him what i was looking for and he gave me exactly what i wanted i will recomend this dealer to everyone i know who is looking for a new car and i will tell them to deal with Jonathan I wish every car dealer had the work ethics of this dealership i will also say that if every dealer has a Sales Rep like Jonathan buying a new car would be a pleaasurable experience

grconn

25 de may. de 2013

I had been working with Mark over the phone for about a week before coming into the dealership. I explained to him what I wanted and he made it happen so that when I went to the dealership everything was ready to go easy breezy. Free time is in short supply for me so that fact that Mark was willing to discuss pricing and options over the phone was a huge plus. Would absolutely recommend Mark to anyone who was looking to buy a Kia and wants to deal with an honest, transparent salesman.

Linny555

22 de may. de 2013

My Experience was great! Mark Taub was excellent! He was very helpful and very informative. He went over the whole car and showed me everything I needed to know. He was real and upfront about everything, pricing etc. He went above and beyond! I would strongly recommend Mark Taub and Todd Johnson to anyone looking for a new car! I Love my new Soul! Thank you!!!

gstomer

18 de may. de 2013

As a first time lease, at no time during the process was I under any pressure to make a purchase.My sales consultant, Mr. Michael Diakanwa was absouletly professional. He took the time to explain the process and was very knowledgeable about the Vehicle.What also stood out was the fact that I did not meet with Mr Diakanwa's Boss untill it was time to finalize the purchase....Unlke my experience at other Dealers where the sales manager did not allow the sales consultant to perform his duties. Meeting a sales quota was more important to him than customer satisfaction. I will reccommend Karp to anyone who ask for my advice in purchasing or leasing a vehicle. I will give first priority to the Karp Dealership for all my future vehicle needs.....SincerlyMrs G. St.Omer

MikePorzio

16 de may. de 2013

Well, what can I say,, I visited the showroom on Tuesday , May 14th 2013 and had the pleasure of meeting Mr. David Wells.This gentleman was so professional and treated my wife and myself with the upmost respect as first time shoppers at the dealership. He did not pressure us and show us all the features of the Kia we were looking for and kept the price range in mind.. We settled on the Kia Optima and Mr. Wells delivered as promised all the bells and whistles he mentioned to us.. In addition to Mr.Wells, the finance representative , Mr. Jeff Ruocco, took us through the procedure to obtain a loan at fantastic rates and everyone was in full agreement with the price and monthly payments.. The car was delivered as promised the next day and Mr. Michael Rosenberg , the finance Mgr. finished the procedure with us .. He along with Mr Wells, walked us through the entire car and took their time in answering any and all questions that my wife and I had..This was a true pleasure in the purchase of a auto that many people fear when going to a showroom.. I would honestly recommend these gentlemen and Karp Motors to anyone looking for a new car.. Oh , by the way ,,the car rides like a dream..Thankyou Mike Porzio

Leroy1944

15 de may. de 2013

Process in leasing my vehicle..painless. Jeffery Roucco was very professional, knowledgable,and great to deal with; he is a great asset to the KARP Organization.

saldot

11 de may. de 2013

It was a pleasure to work with Nancy Barbanell. She was very helpful and delightful to work with while buying our new Kia Sorento. She also never put pressure on us and treated us like a friend instead of a customer.

Loribee59

11 de may. de 2013

It was a wonderful experience. I felt like a valued customer from the minute I walked in the door. My best experience with a car dealership so far.

barryt1945

5 de may. de 2013

Absolutely the best car buying experience I have ever had. The car is for my daughter who is coming home from college and this is a surprise for her. Mark made it so easy for me to make this purchase. He told me all about the different levels from the entry level to the fully loaded ex Optima. Explaining the bells and whistles in complete detail. The negotiation process was easy, fair and honest. We came to a price and I was sure that I got a good deal because I shopped elsewhere. No hassle no aggravation like I had at the other dealer. Mark was just as professional and informative as he could be. I then met with Todd the business manager explained all my options and neither Todd or Mark applied no pressure and made this a happy occasion. I would suggest you ask for Mark if your in the market for a New Kia for a hassle free and honest experience. I will surely tell my friends. Karp is a cut above the restBarry

blsoul

5 de may. de 2013

After researching the KIA Soul on line we visited our local KIA dealer. We were educated consumers and ready to purchase a car, however the car salesman we dealt with at the first KIA dealership made us feel uncomfortable with his lack of product knowledge about the KIA Soul. After that experience we still liked the car but not that Dealership, so we looked for another KIA Dealer on line.We found Karp KIA and made a call. Nancy Barbanell answered the phone. Later that day we went down to KARP and met with Nancy. We told her what we were looking for and she went to work. It was easy. By the end of our visit we decided to upgrade our purchase to the Soul Plus model and trade in our car, Nancy and David worked on this together. After working out all the details we drove off the lot three days later with our new KIA Soul.

annevee3

4 de may. de 2013

It was such a pleasure dealing with Karp Kia. They were very courteous and respectful and went above and beyond my expectations. Michael Rosenberg took the time to review all my options with me about purchasing a new or used vehicle. I highly recommend this dealership to everyone looking for a new or used car.

JDev5178

28 de abr. de 2013

After being recommended by a friend to call Jonathan Hernandez at Karp Kia, we also were very happy with the friendly and honest CS he gave us! Even when there were some pricing issues on the day of the transaction...he and Todd worked to get us close to what was promised and we just felt comfortable with the overall experience! The only down sides were the service dept losing one of our keys and the remote start we had them install is not working properly even after returning the following day to have it repaired!

Mrshilde

26 de abr. de 2013

This was by far my best experience at a car dealership. From the time I walked in, I was treated with courtesy and professionalism. My salesman, Mark Taub, was extremely knowledgeable, honest, friendly and professional. He did not hassle me about purchasing or leasing a car. I leased a Kia Sorrento and he explained everything about the car to me. We went over all the rebates I was entitled to and agreed upon an acceptable price. My car was ready the day it was promised, and Mark came in on his day off to explain and demonstrate all the features that were in the car.I have, and will continue to, recommend Karp Kia to anyone who is looking for a car. It was a pleasure doing business with them and will definitely do so again in the future. What a great dealership!!

rextraeffort

24 de abr. de 2013

great employies, great car, great dealership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! everybody there had great knowledge of all the products and answered all question i had. felt that the service center would be the same.

rodeo9502

23 de abr. de 2013

The sales associates at Karp Kia were very honest and knowledgeable which made me very confident after visiting 4 other dealers, this was my second purchase at Karp in 7 Months.

jan713

17 de abr. de 2013

The Karp experience was awesome. Do Chang was a professional, very low key and non - high pressure salesman who enabled us to go at our own pace. The showroom was peaceful unlike some of the other "loud" obnoxious dealerships we had been in. Do Chang was attentive to our needs and came up with a great price upfront. I would totally recommend Karp and Do to anyone looking for a Kia. BTW... Love the car!!!

kleinsrus

13 de abr. de 2013

Our Sales Rep. Jonathan Hernandez made our purchase very easy and enjoyable. Jonathan was extremely helpful and patient working with my mom. His knowledge of all facets of the Kia, gave my mom the all the confidence she needed in making her decision. I was pleasantly suprised as Jonathan did not portray the usual "slimy" car salesman stereotype . Friendly personality with a trusting business-like demeanor.I definitely would suggest Mr. Hernandez and Karp Kia to anyone interested in a new vehicle. Thank you!

tot048

12 de abr. de 2013

From the time I walked into the dealership I was treated with exceptional care and professionalism.Mark helped me to feel comfortable about my purchase, he explained how to operate every part of the car to me and explained all warranty options. I have since recommended my church family who was happy to see me in my first brand new to go to Karp Kia and see Mark and Todd. I am so happy with my purchase and know that God sent Mark and Todd my way to help me feel comfortable and make this purchase a great experience.

alkopeoptima

3 de abr. de 2013

I was walking on the lot on a busy Saturday, and I was greeted by one of the sales managers, Do Chang. He took the time to show me the Kia Optima, himself, and actually worked with me on getting a great price. He made it very easy and stress free. He also beat the previous quote I had received from a nearby dealer without any games or gimmicks. I would definitely recommend Karp Kia and Do Chang to anyone I know.

mpole729

3 de abr. de 2013

My lease was up and Nancy got me in a lease that was affordable. She understood how much I could spend per month and worked with that without passing judgement .

coiro30

31 de mar. de 2013

My wife and I recently purchased a 2013 Kia Optima from Karp Kia in Rocville Center. Jonathan Hernandez was our salesman and honestly we couldn't be happier it was him who got the sale. He didn't pressure us into anything we didn't want or need and we didn't feel like we were under the sales pitch with him. He simply showed us what we were looking for and explained all the features. After we made our decision on the Kia Optima and came to pick it up, Jonathan sat in the car with us and taught us how to use everything in the car. He didn't just hand us the keys and wish us luck. Start to finish at Karp we felt comfortable and would recommend them and Jonathan to anyone we know.

dondono

29 de mar. de 2013

This was by far my best car buying experience. Everyone at the dealership who I came into contact with was very courteous and professional. My salesperson, Mark Taub, was top-notch. He very pleasant and extremely knowledgeable about the Optima I was interested in purchasing. He advised me of the rebates I was entitled to and thus, the process of negotiating a price was fair and not stressful. He made sure that he explained and demostrated to me all the features of the Optima and the upgrades that I had chosen in a clear and precise way. I felt very satisfied with my purchase and truly beleve that I will receive good service. If you are looking to purchase a Kia, I highly recommend this dealership. .

jmcat88

29 de mar. de 2013

Jeff was extremely helpful in meeting my needs in selecting a car. His knowledge was so helpful in my final decision to lease the 2014 Kia Sorento and than in explaining all the options to me when I took delivery on the car. Thank you Jeff for such a great job!

skomaroff

29 de mar. de 2013

I needed a new car badly because the car I was driving was becoming unsafe. They were so helpful there and got me the best deal that they could get me and were so honest and nice.

Sweets786

28 de mar. de 2013

Very helpful, accommodating and honest. There is no pressure to buy and they are very open and transparent with the pricing, features, and availability. Great deals and service for the future. A little aggressive with the follow-up, but no complaints. Flexible hours, laid back personnel, and great customer service. They really strive to make sure your needs are met and bend over backwards to try to get you a deal you can afford. My friend got screwed by a Nissan dealer and I can say for certain that I was not swindled here. My car is great and they have been great responding to any questions or concerns following my purchase. I wish everyone I dealt with cared about their customes this much!

rkalpee

25 de mar. de 2013

I went to the dealership and this nice man name Mark was very patient and very friendly with us and even came on his day off to show us the features in the car. It was a Kia sorento and we had the best experience ever. I recommend this dealership and the people and especially Mark Taub, very organized and very professional and honest.

jac011271

25 de mar. de 2013

A couple of my co-workers recommended I see Michael about leasing the Kia Optima and I am glad I did. Michael was great. He was very professional, friendly and easy to work with. He was patience and took the time to explain everything. The whole process was a pleasure. I will definitely recommend others to visit Karp and see Michael. I am very happy and love my new car! Jennifer

Diane51445

25 de mar. de 2013

Mark managed my purchase of a new Soul and I would and will very highly recommend him and the Karp dealership to anyone. He worked with me to quickly get to a price we were both happy with and he and his staff made sure the that all steps in the process went quickly, smoothly, and transparently. Dealer options were offered and fully explained but there was no overdone pressure to buy things I wasn't interested in. The car was ready when promised in spotless condition with a full tank. Mark did a great run through of all the cars features and offered to set up my first service.These guys are great. I can't recommend them highly enough. If you are looking for a Kia, you should be sure to stop by and ask for MarkDiane

Ghagan

22 de mar. de 2013

Very friendly, very committed to customers needs and Michael made the entire transaction me very comfortable with the dealership. I will definitely recommend this dealership to my friends.

Daja

16 de mar. de 2013

I love my new car and I liked the fact that Nancy did her best with negotiating the price left Karp dealership very happy and in style. Thanx Nancy

agnes703

12 de mar. de 2013

It was such a pleasure to have worked with Nancy Barbanell. She was confident and informative. Also for the amount of time that I spent with Nancy, she applied no pressure. Overall it was a great experience.

josephine1994

12 de mar. de 2013

they were very accommadating and patient with me, they had me in a new car in 24 hours :) i would def. reccommend this dealership to family and friends,

BarbaraCCohen

11 de mar. de 2013

Nancy Barbanell was an amazing sales consultant. She was very friendly, informative, attentive and provided excellent customer service. We spent a lot of time with Nancy in reviewing model options/available cars/prices and Nancy ensured she answered all our numerous questions and our customer needs. We did not plan on leasing without fully researching the Kia Sorento or competitor models in advance, thus Nancy's calm, non-aggressive and caring demeanor was the deciding factor to lease from Karp Kia and to not continue our search or visit other competitor showrooms. Nancy did not rush us, even though it got late and past her normal working hours. It was obvious that keeping us happy as customers was very important to her in the performance of her job. Nancy also knew the Sorento well and spent quality time reviewing the Sorentos internal panel/switches with us and setting up our Bluetooth. David Well's assistance also strongly influenced our decision to lease by providing a good/fair price (when we requested "rock bottom") and obtaining the best possible return on our "competitor" trade in.We are first time Kia customers and we love our 2014 Kia Sorento. The car is beautiful, luxurious, comfortable and we feel great knowing how safe the car is (best rating on safety vs. the Sorentos competitors). We also love the 3rd row seat option. Karp Kia's service benefits (e.g. free first year oil changes, free inspections, shuttle service, etc) also played a part in our decision to purchase from Karp Kia.

reallyrealrealtor

8 de mar. de 2013

I went to several different dealerships, from Mazda, Nissan, Volkswagon and even Cadillac and one night my friend picked me up in her new Kia...and she ranted and raved about Jeff.. and what a down to earth, Salesman he is, and he doesn't play the numbers game... I am in Sales myself, and I am a down to earth Sales person, and don't play games with my Clients as well... .. I went to Jeff, and he had the best deal for me at this time I would highly recommend Jeff.. and.. I love my new car, and have given his business card out, to several people, that stopped me to ask about my new Kia Optima..I think Jeff was very professional, as well as laid back, and funny, which you need a sense of humor in sales..I would highly recommend Jeff to anyone I know looking for a car.. Thank you,Lenora A. Cooke (Nora)

mcaramel38

6 de mar. de 2013

I love Kia's overall hospitality,prices,packages,and make and quality of their vehicles.Sincerely Michael Beano.I also love how kia changed the look of all their vehicle models,they are simply awesome.

Harvestchild03

3 de mar. de 2013

Our salesman, Do Chang, was genuine, personable, & extremely helpful. He was not pushy or forceful & was eager to assist us. The next time we're in need of a car we will definitely consider Karp Kia again.

frank610

3 de mar. de 2013

This is my second car purchased at Karp Kia from Mike Rosenburg. I have been to other dealers but nobody is as great as KARP! I was amazed at the no pressure no hassle sales. Mike listen to what I wanted and did not try to up sell me. What a true gent! There are no hidden fees or BS. Great price and a fair trade in price. on a scale of 1 to 10 they rate 20!

jake4916

3 de mar. de 2013

Jonathan made leasing our new Optima as easy as 1,2,3. Over the phone, I explained to Jonathan I was interested in leasing an Optima. He and I discussed finances, features of the car and color. He told me he would call me back and he did that in a timely fashion. All the information he gave me met out needs. I scheduled and appointment to meet him at the dealership. When my wife and I met Jonathan, he had our paper work completed and the car ready for a test drive. We decided to lease the car through Karp. He also took care of contacting our insurance company, and securing new insurance cards for the new car.Jonathan's professionalism, honesty, and friendliness came out through out the process. He removed all the stress of leasing a car off our shoulders that exist at other dealerships. He treated us like family.I will highly recommend Jonathan and the Karp staff to anyone in the market to purchase or lease a car.Sincerely,Faye and Robert Jacoby

dynyc1

1 de mar. de 2013

I was dreading buying a new car simply because of the horror tales I had heard about dealers in the NYC area. I went to Karp, which was not overly close to where I live, based on the positive reviews I found online.The entire experience was VERY positive and I felt valued. I went in as a single woman (unfortunatly this can sometimes be seen as easy prey for shifty dealers) and was helped by Nancy who was wonderful. I was 100% prepared and knew exactly what I wanted, which is not the case for many buyers, but the hackles-up, fighting spirit I had on the ready was not necessary at Karp.Excellent experience and I would reccomend Karp to friends. Keep up the good work!

pdipaolo

28 de feb. de 2013

Do hooked me up with my Sorento AWD V6, white on black, sick car. It has everything in it. He got me the best price, I was in and out in 30minutes. Go see my man Do Chang he will definitely hook it up!!

kkarate

26 de feb. de 2013

Michael Rosenberg and the rest of the staff at Karp Kia made purchasing my 2013 Optima a pleasant,stress free,easy experience.Michaels no pressure approach to selling cars coupled with his very caring and friendly attitude and great product knowledge really made this a super experience.I would tell anyone looking to purchase a Kia to head to Karp and see Michael.

Dorothy211

25 de feb. de 2013

Do made us feel comfortable the minute we walked into Kia. We then visited several different dealerships because we were undecided between a Kia, Honda or a Toyota. The next day, we decided to go back to Kia because Do was a great saleman and did not try to over sell us. He listened closley to our needs and made sure that we were test driving the car that best suited us. We then purchased the car.Do really made it is pleasant experience.

Lendogz29

25 de feb. de 2013

I was searching for a 2013 optima ex loaded/ white so I decided to call karp b/c of the great reviews online. Salesman Do Chang picked up and was extremely helpful so we set up a 10am appointment for the next day. I arrived before Do and the minute he walked in we got to work. He got my trade in appraised and got me an excellent lease deal within the first half hour. He was extremely helpful every step of the way, from helpin get a great insurance quote to cleaning the license plates before he put them on my new ride. I couldn't recommend this dealership enough. I was out the door in less then 4 hrs with a new car. After dealing with some shady car dealers in the past, you can tell that Karp really does have the customers best interest in mind.. Oh, and I LOVE my new Optima EX!!!! Thanks Do

jack68

21 de feb. de 2013

They make the experience that can be streefull easy. No pushing, sales pitch, andwer all your questions and make you feel like family. I wouldnt change a thing. Jeff is the bomb...PLZ GIVE HIM A RAISE>>>>HE IS WORTH IT :):):)......5 STARS OUT OF 5 STARS

ZColluro

15 de feb. de 2013

Staff was very friendly and personable. Did not give us a hard time even though we made it clear that we were shopping around for cars. Wound up buying from them because they gave us a fair deal and were honest with the lease rates we would find elsewhere. Overall great experience.

Debrakia13

15 de feb. de 2013

Belated thanks for an awesome car (Sorento) buying experience. I'd initially spoken to Jeff Ruocco, who took the time to show me the Sorento & Sportage, however, I was not ready to purchase. Upon my return appx 1 month later, Mr Ruocco was off & Michael Rosenberg assured me that Mr Ruocco would receive a portion of the credit and acknowlegement for his help. From the hello, I felt that Mr Rosenberg was sincere and would be fair in his selling techinque. He offered his opinion without being overwhelming and/or pushy. He was extremely patient with my questions and indecisiveness. Mr Rosenberg explained the car from top to bottom, front to back answering all my questions. It is several weeks later and he continues to follow up. Although I was pre-approved from my bank, Nick Avcella (finance team), encouraged me to allow him to get me a lower rate---to my pleasant surprise he did! He also convinced me to get the extended wrap around warrenty which I had not previously considered. Mr Avcella made the financial process simplistic and easy. Although I'd initially dreaded the car buying process, the staff at Karp Kia made the entire experience from beginning to end easy and stressless, for which I am grateful. I would highly recommend this dealership and their staff. D. Williams

mraarup

13 de feb. de 2013

My last lease (which ended this month) was a Kia Forte, which we loved! It was my and my husband's first experience with a Kia and needless to say we were very happy and satisfied with leasing our little Forte. It was also our first dealing and meeting Michael. We were so satisfied with Michael's assistance and professionalism in the first instance that we sought him out once again for his assistance. With the help of both Michael and Todd (Business Mgr) I'm so happy to say that we're leasing a 2013 Kia Optima SX, what a nice ride!!!

BarryMatt

9 de feb. de 2013

I have to say that I had a very comfortable experience In buying a car at Karp Kia. I was introduced to Jonathan Hernandez and he immediately made me feel at ease. I brought the Optima SXL and he was extremely knowledgeable about my car. There was no sales pressure and he explained all the details about my trade-in and also any discounts that I was entitled to such as being a veteran.Jonathan met me the next day even though it was his day off and worked with me to close the deal. I also found Todd Johnson easy to work with regarding financing. Again everything was explained and there was no pressure. I was taken to the service dept. and everyone there again introduced themselves and made me feel good about buying a car from Karp Kia.I highly recommend Jonathan and the entire staff on there customer service.Thanks,Barry Baretela

elliemae67

1 de feb. de 2013

I have purchased a lot of cars over the past 25 years and learned to dread the process. I always seem to leave dealerships with a question of whether I truly got a good deal or whether I was taken advantage of. I didn't feel that way at all with my experience with Vic and Karp Kia. I felt very comfortable throughout the entire process. Vic was honest and didnt try to up sell me. Vic was extremely knowledgeable about the vehicle and truly made me feel comfortable about my purchase. I would recommend Karp Kia and especially Vic to family and friends and look forward to seeing what my options are in 2016.

uh60ti

30 de ene. de 2013

One of the best car buying experience I ever had. The dealership is clean and comfortable, the staff friendly and the sales person Victor was very good and made me feel at ease.

kc4

29 de ene. de 2013

I went in to buy a FORTE this January. Michael R. was the salesman who took me for a test drive. We talked a bit about figures and I expressed that I was very interested in making a deal before end of month. I wanted to see car in either dark grey or silver. He explained did not have one on lot, but wanted my deposit NOW and he would "try" and find one. I told him I would wait a few days to see one in person then I was sure we would make a deal. He called me ONE WEEK LATER; still had no car to show me. Really? Most dealers would have found one immediately. I told him I was still intetested and please call me few days. P.S. - He never followed up, never called me again. An e-mail to the owner of car dealership went unanswered. Don't these men want to sell a car???? Poor csr service, no follow-up.

johngug56

29 de ene. de 2013

By far the best car leasing experience I have encountered. No ridiculous gamesmanship at this dealership. Friendly and honest best describes them. There is no pressure or hard sell. I Highly recommended this dealership.

lynda.bamberski

28 de ene. de 2013

i just left a hyandai dealership fed up with the service there, i figured i would try one more dealership, as soon as i drove on the lot and walked on to the sales floor of karp kia i saw nothing but smiles and great greetings, i was asked right away for help and what car i was interested in. i responded with a kia soul, and within seconds they pulled around the car. when i came back to the dealership and sat down with todd (the finance guy) i was not pushed away for bad credit he tried his best to accomadate me to stay within my budget. which he did, the other advantage of karp kia compared to other dealerships i have expierenced all paper work was done and ready for me to sign on delivery day made it extra easy for me to get work on time with no hassel.the best part of my expierence here was i didnt have to do the paper work and wait a hour or so for it all to be processed as well as victor going through all papers and explaining any questions i had. paper work was finished, car was shined up and ready to drive off. after vic showed me all the in and outs of the kia soul i had left with a smile on my face. i am recomanding this dealership to friends and family. thank you again for the good expierence

nikkiphill

23 de ene. de 2013

What a fantastic experience; you guys were great and got me into a car I REALLY LOVE. My salesman, Jonathan Hernandez, was a perfect match for my style. He was professional, never pushy or over eager. I found him to be extremely factual and very responsive to my questions. Prior to meeting Jonathan, I had done some shopping around and just never felt truly comfortable with the salesperson I had been dealing with. When I met Jonathan, I knew instantly that he was the person I wanted to buy from. His honesty combined with his non-pushy manner, sealed the deal for me. When its time to purchase another car, no shopping around necessaryI will be going straight to Jonathan. I would also like to mention that Nick in finance was amazing. With my less than stellar credit, he was able to structure a deal that made me very happy. Jonathan and Nick are both wonderful representatives for Kia, and I hope Kia recognizes them for that.

Dan708

19 de ene. de 2013

First I would like to say my salesman Jeff Ruocco was absolutely a true professional and made my car buying experience both painless and enjoyable .I would not hastate telling anyone interested in buying a car to go and see him. Thanks again Jeff Daniel Callahan 2013 Kia Soul Exclaim

Stangdva

13 de ene. de 2013

The staff was very friendly and knowledgeable of the auto that I wanted to purchase. Michael went over the entire vehicle with me and showed me what all the gadgets did and how to use them, and not being a motor head myself it was very nice to be shown. I also found him very patient with all my questions. I have already told coworkers they should go Karp for their next auto purchase.

Ceelow

5 de ene. de 2013

Had to buy a bigger car because my wife is pregnant and we wanted something bigger. I walked into karp prepared to look at the 2013 sorento and Jonathan was extremely helpful. He made the experience very comfortable and was able to answer every question me and my wife had. then once I got to todd he did everything he could to help me find the best loan. karp was excellent and I'm glad I gave them my business

E. Braxton

4 de ene. de 2013

From the moment I entered this dealership I was made to feel comfortable. My sales consultant was Pete Danielson who was very knowledgeable about the Sorento. I told him exactly what I was looking for and KARP didn't have the vehicle in stock, but found it for me and had it delivered to KARP. Pete Danielson is patient, professional and courteous. He stayed in touch with me through emails and phone calls throughout the process. Pete was off the day I picked up my new Sorento, but he came in just to finish the process so that I didn't have to deal with another salesman. I am extremely happy at the treatment that I received from Pete and Todd Johnson. Thank you for making this a great experience for me.

twochiwawa

3 de ene. de 2013

I walked into the the Karp Kia dealership two weeks after Hurricane Sandy. My previous car was a total loss. I had done research online and chosen the Kia Soul Exclaim as the car I wanted. The dealership was bright, clean and very comfortable. I had heard from two friends that they were the best dealership for Kia. I was directed to Victor Travaglianti. I told him my situation and from that moment he took such good care of me as a customer and a person. Victor was concerned, polite and excited about putting me into a Kia Soul Exclaim. I was still in shock and very nervous. I had not purchased a car in 12 years. I am happy to report that Victor turned a sad and stressful situation into an unexpected blessing. Victor let me know that Kia was doing everything they could to get me into a car as soon as possible. The wait was well worth it. I fell in love with my Moss Green Kia Soul Exclaim the minute I touched it. The car is perfect in every way and is so much fun to drive.I would recommend Karp Kia and Victor Travaglianti without hesitation.

Kevin Soper

29 de dic. de 2012

Pete does a great job. He's very accommodating and really takes the time to get you into the right car. A lot of other dealerships I visited tried to push a car on me just to close the sale. I had lost my car in the storm and was using a rental for quite a while. I was looking to buy an optima lx or a forte but wound up going with the Optima Ex. I'm glad I did & appreciate Pete's professionalism and his constant communication throughout the sales process. I felt he got me the best deal for my money and was glad to pay a little more than I originally wanted & give him and Karp Kia my business. I've already referred customers to him and will continue to do so. As someone in sales myself, being treated like family is what separates the best from the rest. Keep up the great work & the loyalty will continue to drive your business.

ShariMorse

18 de dic. de 2012

I would recommend this dealer and dealership to everyone. Vic was great with my Mom. She loves her new car. VIC ROCKS! Great total experience.

Stoker15

5 de dic. de 2012

The great thing was they weren't pushy. You go in, look at teh car that YOU want to look at, not the one they wanted to get off the lot fastest. The Kia dealership on Hempstead Turnpike was desperate to shovel a Kia down our throat, regardless of what I thought of it, and seemed unable to help us with answers to questions, comparisons of the different brands it carried, or even with the models of Kia it had. Karp however, had a great staff, that wanted to actually help us buy the best car, even if it wasn't necessarily from them. That is real honesty. As it turns out however, Kia is the best car maker we have encounterd, for a lower price than those that rank as second best.

Tom Jennings

4 de dic. de 2012

In July we were introduced to Karp Kia when we purchased a 2013 Optima. Our experience with the dealership, and especially our salesman, Michael Rosenberg, was so positive that when we lost our older second car during "Sandy," I called Michael about options that would get my bride a car which we now needed more than ever, having relocated miles from my son's school. School buses were now out of the question. Since we lost house and car with very little approved insurance I asked for his opinion. He carefully and clearly went through all of our choices, from purchase of a reliable used car to a purchased second new car to a lease agreement. After considering these suggestions we opted for a lease agreement on a second Optima. Given the widespread and massive destruction of the storm I could only hope for a quick close on our deal. Michael and Karp made it happen within the promised two weeks. We now are the very proud owners/lessees of two Optimas. The cars couldn't be better. They have the peppiness that makes acceleration a breeze, and handle beautifully. Since we recently added by 17 year old as a licensed driver I was extremely concerne about responsiveness and handling. Sitting as a passenger when he drives tells me that we made the right choice. The Optioma is a car that new drivers can use with confidence. The safety features are as good as any hat I researched. They get great gas mileage. However, what pleases me most is the realm feeling of family that I get from my business with Karp and Michael Rosenberg. Michael keeps in touch to make sure that we are still happy with our Optimas. He is glad to arrange for service appointments, and generally tries to anticipate ways that we can get the most out of our vehicles. The price, and the service are terrific. They get my highest rating.

blackcloudpat18

25 de nov. de 2012

We had just been through 2 weeks without heat,water,or electric after our house was flooded filling the basement up to the first floor and also lost both of our 2011 trucks in the hurricane Sandy storm. When we first walked through the door at the KARP KIA dealership,we were greeted by our salesperson Michael Rosenberg...not ambushed like other places..."greeted" by asking us how we were doing and if we needed him he would be standing by when we were ready to talk. After he heard what we had been through,he imediately went to work to find us what we wanted and what we could afford to pay after losing almost everything we owned. We ended up leasing 2 KIA Sorentos with AWD/6cylinder. my wife wanted a white one, and he found the last one they had in stock and got it for her..my pick was a little tougher to find,being that I wanted black on black AWD/6 cylynder a very popular model and color....But Michael Rosenberg is the best salesperson I have ever dealt with. We had just met him and he was trying to find the exact car I wanted like I was one of his family members. He searched ever dealership and checked every shipment to other dealerships until he found the care I wanted. Not only did he look for and find the truck my wife and I wanted ,but also called and emailed me everyday to keep me apprised of what he had found and when the trucks were on their way and ready for pick up. He always told me the truth of what rebates I was entitled to get and when and where the trucks would be located. When he told me he was going to do somthing...it was done in the time he said it would be. My wife and I have found Michael Rosenburg and his sales team to be very honest and trustworthy and highly recommend KARP KIA dealership. it was a very pleasurable experience and I will be going back to them again when I am in need of a vehicle. Thank you,Patrick Mendola

Janetom

16 de nov. de 2012

We were looking for an SUV to replace my Tucson (which I loved)because it was flooded in the hurricane. We decided to look at KIAs as my friend owns one and is very happy with it. We stopped by Karp KIA and were greeted by Victor Travaglianti. He showed us the Sportage and Sorento and explained all the options. It was a very pleasant experience and was easy to make a decision. Mr. Travaglianti explored all possible rebates for us so we were satisfied with the price. When we came to pick up the Sorento all the leg work was done for us, insurance and DMV. I do feel comfortable calling Mr. Travaglianti if ever I need anything. After driving the Sorento for a few days now I like it more than I though I would. Also, the location of the Karp KIA on Sunrise Hwy in Rockville Centre is very convenient for us.

lasilvers

14 de nov. de 2012

Vic's friendly demeanor and encyclopedic knowledge of the car were outstanding. He worked very hard on my behalf to give me the most car for the price. I am very pleased with Karp and Kia and would consider another vehicle in the future. I would certainly recommend Vic and Karp.

Laura51766

13 de nov. de 2012

I found the Kia dealership in RVC and Jeff Roucco my salesman to be one of the most helpful, curteous, friendly person to work with. Jeff was so very helpful and accomodating and worked hard to get me the lease I was looking for. I love my new car!!

Elogpt

4 de nov. de 2012

Very helpful. Excellent service and communication even during the hurricane! They delivered car perfectly even without power at the dealership 2 days after the storm.

arekleoniuk

2 de nov. de 2012

I exchanged emails with Victor prior to coming for the visit. Victor reached out to me to see if I had any more questions regarding the car of interest. I came into the dealership, with a trade-in. I was not hassled in the least rather the opposite, it was a pleasant and professional experience. During the test drive Vic answered all my questions and told me a few extra fun facts on the cars. Victor is very personable and genuine. The financing options and car of choice was in the highest range of desirability. On a relative basis from dealerships in Subaru in Bayside (trade in) and my Kia in Long Island City visit, Vic's professionalism is in a league of its own. All in all it was a great saturday experience and a great purchase. Love the car, appreciate the great service, will recommend to all my friends and family to try Karp Kia and mostly importantly try to do it with Vic.

evelyn70

28 de oct. de 2012

We have purchased numerous vehicles at this dealer. Always professional, friendly and accommodating. Our sales rep (Michael Rosenberg) made sure we got exactly what we wanted and needed. We would not go anywhere else.

idak731

24 de oct. de 2012

I would highly recommend Jonathan and this dealership. Everyone was kind and friendly, but not pushy. The whole experience was pleasant and business-like quiet. I picked my sportage that night(10-19) and picked it up on (10-21). this is my 4TH kia, so I knew what I wanted. My 3 other Kias were from another dealer, but i will always go back to Karp. Jonathan was wonderful to deal with. Give it a try! sincerly irene sanford

Olinda G. Vreeland

22 de oct. de 2012

I bought a new Kia Soul from Karp Auto.Vic travaglianti was my salesman.He was very knowedgable & helpful in assisting me in finding a new car.Everyone I met at the dealership was terrific.I will be recommending Karp to my family & friends.thank you to everyone there.I love my new Kia!!!!

Jag30

19 de oct. de 2012

This was my first time buying a car from a dealership. For a first time buyer I was very anxious about the whole process. My salesman was Vic Travaglianti and he took the time to explain in great detail all about my interest in the 2013 Kia Optima. Vic made sure all my questions or concerns were taking care of and I also liked the fact that after a few days Vic followed up to see how everything was with my new car. I will definitely recommend Karp Kia and Victor Travaglianti to anyone who is interested in buying a Kia!I Love my new Optima Kia :)Thanks again Vic!-Jamie

5150VH

19 de oct. de 2012

I walked into the dealership after visiting a rival dealership the day prior and walking out very disguted. I was met at the door by Jonathan who was very friendly and professional. He asked my needs and did not harp on me as I was making a decision. Jonathan stayed with me untill delivery and gave me a tour of the service center introducing me to the Service Manager. Jonathan as well as Todd Johnson and David Wells showed complete professionalism and courtesy. I would absolutley reccomend this dealership to anyone in the market for a new Kia, you will not be dissapointed. I will definatley bring my business to Jonathan and Karp Kia again.

Richard Sturiale

18 de oct. de 2012

I have my 2013 optima sxl for 2 months now. It is a great car. Mike Rosenberg is a great guy. First off I had to make sure he was a salesman, because this is the 10th auto I have bought new in the last 10 years,and never felt comfortable with the salesman. Mike changed that. His no pressure sale tactics worked. He worked with me on my purchase and even calls/emails me to make sure everything is fine with the car. Karp dealership is also one of the finest. First class all the way. I have bought cars in other dealers in the Brooklyn area and None..I mean NONE compare to the service and respect you get at Karp. Sorry it took me 2 months to sit down and write this but I am having a great time in my new Optima..lol Thanks again Richard Sturiale

Stina1575

18 de oct. de 2012

I would highly recommend Karp Kia. Everyone was very helpful and I did not feel pressure to get a new lease when my existing lease was not up yet. Victor and Michael made a new lease expeience smooth and worry free.

elbalina

13 de oct. de 2012

My husband and I went to kia just to look. As soon as we walked into the show room we were so impressed with the frendliness from the staff.We were looking for the kia sorento.The sales person Peter Danielson was so helpful he really explain all the features of the sorento and the price was just right.We wanted to lease.Peter explained all about the quality of the car.Peter was very helpful with all our questions.Peter made our car buying experience very easy.My husband and I always feel that customer service is very important.The kia dealership had that.Thank you again.

shipsinn

13 de oct. de 2012

a local dealer in bussines for years,the whole experience was no pressure and very easy. they took us for a test drive, explained all of the options,explained financing options, showed us the service area and introduced us to the service manger.i would highly recomend the dealer and the salesmen i dealt with! sincerly, kieran b. o'brien

alicia123d

10 de oct. de 2012

I am only taking the time to write this review because I truly experienced excellent service from this particular dealership! As a first time female buyer it's not easy to walk into a dealership without being pushed to make a purchase on something you don't even understand. I was helped by Michael who really stood out to me because he actually answered all my questions, and presented me with the pros and cons. Michael was welcoming and friendly which was a relief to have especially when making such a huge decision, but what I really appreciated was being shown cars within MY budget. I got a car that's just right for my needs and the pricing was just within my reach. Keep up the good work!

drakie

7 de oct. de 2012

I am a single woman and walking into a car dealership can be very intimidating. I went into Karp Kia in Rockville Centre one Saturday and met sales rep, Michael Rosenberg. Prior to this, I test drove Honda's, Jeep's and Ford SUVs. Michael went over all the features in the Kia Sorento that was in the showroom. Then we test drove one. Once back at the showroom, Michael went over all the packages and costs. I took my time and went back a month later. I had more questions and he went over everything a second time. Michael emailed all updates and we went back and forth on the bottom line. Michael Rosenberg and the Karp Kia dealership credit department honored all charges and credit rates as listed on our contract. No surprises. On the day I picked my car, Michael scheduled an appointment with me. He took his time and fully explained every form in detail. He went outside and explained all the features of this wonderful Sorento. He also called me and said if I have any questions just stop in. His sale didn't end at the time of pick up. I would recommend Michael Rosenberg and Karp Kia to anyone just looking for a Kia vehicle.

glp103

6 de oct. de 2012

Everyone I dealt with was courteous and professional without being pushy. We also arrived at a fair price in a short time so I didn't leave feeling like I ran a marathon.

Struggsfam

6 de oct. de 2012

My husband and I bought a 2013 Kia Serento EX loaded from Karp dealership and were so impressed with the overall service that we intend to return to them for the purchase of a car for my husband as well in the near future.We first went to another Kia dealership in NJ where we were not treated properly. The reps gave astronical prices on financing and leasing and were very aggressive and dishonest with their sales tactics. It left such a bad taste with my husband and I that we decided to shop around some more, so we went out to Karp in LI. From the time we entered the building there was a different feeling, all of the reps as the went about there business carried themselves professionally and were friendly. Our sales rep. was Johnathan and from the beginning he treated us with respect and decency working with us to find the car we wanted. He and Todd Johnson, the sales manager gave us the best price and were very honest and upfront with us.Lastly, even after the car was purchased they were still friendly and helpful :)

olive hendley

5 de oct. de 2012

i had a excellent experience buying a car the sales man made it very easy for me.i am from connecticut how ever i work in new york so a google kia and i found karp. i went there the Sept 15, i spoke to jonathan who gave me so much detail and information about the car that when i got home. io knew exactly what i wanted. but i wasn't sure if i wanted to lease or purchase.so i called on sept 19th to see what time they will be open, i am another awesome sales rep. same on me i forgot the first guy i spoke to so i went to the second sales pre victor. i felt so warm and welcome i rush over there to start the deal. when i say these people or courteous and all friendly, i am telling you my experience was awesome. the did the whole process for me. i was getting a sorento, dark cherry, awd, beige interior. Vic went in search and found the suv. it wasn't awd but he explain to me so much i took the one he found. victor call me pratically every day to give me upate on the vehicleit gets even better on sept 29th when i went back to pick up my new car. i was given a tour of karp. i was introduce my the service team oh my god. all these people are so friendly and had such warm welcome. i am so ready to service the vehicle just to sit in this amazing hospitality. wait wait wait victor even called me twice since i have this vehicle to make sure i was ok with it and i had no problem with the functions.

michele.greenberg.37

1 de oct. de 2012

Do not buy a used car from this dealership. Less than 60 days from purchase, the 2008 Saab convertible has developed an electrical malfunction which is a $500+ cost to fix. That is when the salesman/repair department forgot my name and phone number. Emails went unanswered/phone calls not returned. They also charged too much for registation and would not refund the difference. Live and learn.

StudioRay

28 de sep. de 2012

It is obvious immediately when dealing with Karp that the owners have made customer service their absolute highest priority. They are warm, attentive, and honest to a fault. They return phone calls and answer emails with enthusiasm. There is ZERO pressure to purchase, and ZERO of any of the usual negative stereotypes often associated with car dealers. I have been back 3 times since my purchase in February to have my Sportage EX serviced (oil change, repair a faulty audio jack on the radio, and install an interior lighting kit) and Matt Weston along with everyone else in the entire service department was just as outstanding.My only less than perfect issue with Karp is with the price paid for the car. I walked in ready to buy, for cash, a fully loaded Sportage EX with a sticker price of $30,625. I was told that since the sales manager wasn't there that night, all they could offer me $300 off. Huh?? On a thirty thousand dollar car? That's a 1% discount. I called back the next day and the sales manager approved $600 off the sticker price. Are you following the math here? That's a whopping 2% discount. Now maybe this still had to do with the effect of supply and demand from the Japanese nuclear crisis a year earlier, and it definitely wasn't helped at all by my wife's insistence that we buy a car that week - hence negating my ability to walk away from the table, but still, when you're spending $30k in cash, you expect a bit more than 2% off sticker. In the end I settled for 2.7% off of sticker. Then when it came down to the final paperwork, I noticed additional charges of $50 for the tank of gas that came in the car, as well as a Dealer's Fee of $75, which is Karp charging you for doing their paperwork - kind of a ridiculous and distasteful charge if you ask me.However everything taken together, I still would recommend Karp in a heartbeat and buy again from them. I would rather pay a few dollars more and have the peace of mind of knowing that there weren't any underhanded or hidden dealings all too common with other dealerships. And their courtesy and service in all my interactions with them since buying the car continue to make me feel great about my purchase. I really feel that they would go above and beyond to help you in any way that they could. When you spend that kind of money you want to feel good about it, not just on the day of purchase with the price paid, but for long afterwards, and Karp gives you that. Michael Diakanwa is a complete gentleman and extremely pleasant to deal with, and Ed McGarr who I only spoke with once or twice was also extremely courteous and helpful.

tachyonrain666

23 de sep. de 2012

Our buying experience at Karp Kia was excellent from start to finish. Our salesman Jonathan Hernandez was very helpful patient and professional. We would highly recommend this dealership to our friends and use them again in the future.

Mike ETH

12 de sep. de 2012

Karp Kia made buying a new car a pleasurable experience. Our salesman Vic was friendly, knowledgable, And extremely attentive to all our concerns and requests. Todd was quite efficient helping us sail through the financing part of our purchase. David was also extremely courteous and wonderful.These three gentlemen created a a non stressful atmosphere throughout the whole process of buying a new car. I would highly recommend Karp Kia.

rosemaria.smithstroehlein

7 de sep. de 2012

When my husband and I walked into the dealership on a Friday night at 830pm, Vic immediately came over to us and was so helpful and spent over 45 minutes with us even though the showroom was getting ready to close, it didn't matter what time it was he wanted us to see exactly what we set out to accomplish that evening, learning about the new KIA OPTIMA and why it really was a great vehicle. Over the next few weeks we played phone tag and eventually purchased our 2013 KIA Optima. So glad that we stopped after dinner that night. Vic made the difference. As I am an existing KARP customer, I can not say enough about the courtesy and excellence of customer care that has been shown. Thanks again.

jsimeone

6 de sep. de 2012

We did alot of research on cars that would be the right fit for our family & Kia Soul seemed like the right choice. We shopped around various dealerships & decided Karp in Rockville Center would be the ideal location. Jonathan Hernandez quickly won us over with his pleasant personality & reassurance of finding the right model for us for our budget. He came through with flying colors & did not disappoint. He followed through with emails & kept us informed of any new information we needed during the purchase period. We enjoy our car so much that my father in law went to see Jonathan too & bought the same model Kia Soul. I guess you could say we have become a Kia family. I wouldn't be surprised when my youngest child asks to get one too when she gets her license!Karp Kia has dutifully stayed in touch & they have been accomodating when both cars have had to be serviced. Anyone using Karp will have a pleasant experience!

puppydog

18 de ago. de 2012

Had a wonderful experience buying our new Kia from KARP. Friendly and knowledgeable. Great product and service. Plan to buy our next card from this dealership

juanvaldez

16 de ago. de 2012

I bought a 2013 Kia Soul yesterday from Vic. I wanted a very specific combination that they didn't have on the lot and would take some effort to find. Vic and the team worked tirelessly to get me into the car that I wanted at a great price. Todd walked me through every step of the process and even figured out how to save me some money. They got me approved at a rate that I never thought I would get. And David was fantastic the entire way through. I can't say enough good things about these three and I will definitely be buying my next car through the same team.

teleman609

14 de ago. de 2012

WOW!!!! What a letdown. I couldn't believe what happened today after visiting this particular dealership. I went to the dealer because I wanted to test drive the optima. After test driving the limited we reviewed the price and it was a bit higher than I was willing to go. So we were steered toward the SX Touring, after a verbal agreement with a monthly payment and a trade with my car. After a 2 and a half hour ordeal they asked for a $500 down payment. We agreed to do business. I asked them how much more my payment would be for navigation a month because my wife really wanted it. Peter then stepped away to ask his manager and came back saying the deal was not going to happen with our original verbal agreement and his management approval. They over estimated my trade in by $1000 and if I wanted to keep the deal I would have to come out of pocket an extra $1000. Trying to keep my composure, I asked, you agreed on that price and now you want to back out. I believe if they were going to lose money they could of given me another alternative not just say the deal is over because "there not in the business to lose money" and We didnt do the bait and switch. REALLY!!! It surely felt that way, now you not only lost a valuable customer but the entire deal. I usually lease and or buy new vehicles every 3 to 4 years. I could have been a loyal customer for many years to come. So I stormed out with my wife and 2yr old very upset with their lack of professionalism. A felt a manager should of stepped in and apologize for there mistake. They could have been a little more professional. I drove long and far because of the good reviews on dealerrater.com. What a waste of my time and a big disappointment. If you have the cash and or willing to pay them top dollars then, yes they are the place to go, but so are any dealerships in the country. I have owned a business for many years and I would have never let anyone leave my place of business that were willing to buy something, nor leave my business upset for my mistake. Im sorry dealer rater consumers I didnt want to discourage anyone from going there; I just wanted to share my experience. I read the good reviews and thats what drew me to this place. Without these types of websites and people sharing their experiences, we would never know.

Lgucciar

14 de ago. de 2012

I went into Karp Kia on August 13,2012 to get and idea for a second car. Jeff greeted me and I explained my needs. He promptly showed me several models and I settled on a 2013 Kia Soul. He got me a decent discount off the sticker. I was very pleased and bought the car on the spot. I picked up my new car on August 14,2012 and was amazed how well the tranaction went down. Jeff took me around to meet the service staff and introduced me to several other people that were very polite and a pleasure to do bussiness with. After my experience I will be recommending Karp Kia to my family members and co-workers. Thanks to all at Karp Kia who made the purchase of my new vehicle exciting and pleasurable.

Chris S.

7 de ago. de 2012

I had a pleasant experience dealing with Karp Kia. I went to the other 3 kia dealerships on long island and as usual was lied to by the sales people and the finance mgr. Right away I felt comfortable with Vic and I knew right away he knew what he was selling. He did take the time to show me all the features of the vehicle, no rush or pressure involved. Todd was also a pleasure to deal with didn't have to sit in his office being pressured to add more items to the sale. David Wells was also a gentleman. Highly recommend this place to anyone, they did not seem fake like most sales people trying to make a sale.

lenough

5 de ago. de 2012

I had previously leased a Volvo from Karp in 2006. That was a positive experience. My next car after that was not with Karp and it was not a positive experience. Once I decided to get a Kia Optima, I had no doubt about going to Karp.The salesman I dealt with was Ed McGarr. He knew the product well and was extremely easy to work with. No pressure. He did everything he said he would for me. He also got me the price I was looking to pay.The finance manager Todd Johnson was also easy to work with. He explained the financial side in clear easy terms.If my next car after this one is sold by Karp, I will definitely go back.

rlago

5 de ago. de 2012

My husband and I went to the dealership to look at the Kia Optima one Monday night and met Michael Rosenberg who pointed out the features of the car and took us on a test drive of the vehicle. He did not pressure us at all and I left that night knowing I would be back to purchase the automobile from him. When my brother and I returned to make a deal, Michael was very honest and accomodating. We were also introduced to the manager David Wells who sealed the deal. Todd made the financing work and I left with a date to pick up my new car. Michael really cares as he has called to make sure everything is going well and I am understanding all the technology in the car. I know he is sincere when he says call me with any questions or concerns. I never thought buying a car could feel this good. I will definetely recommend this dealership to anyone interested in buying a new car. The car is fantastic and I am happy that I was able to buy a car so close to my home.

lee roth

4 de ago. de 2012

all the folks were professional and caring about what i wanted; no feeling of sales pressure; make buying the car very enjoyable; would buy another car there

Tom Jennings

31 de jul. de 2012

We went to the dealership just to browse, treated so well that we decide to look no further than Karp. I had investigated new cars and liked the Kia. Michael Rosenberg took his time to carefully explain all of the features in the different models. I wanted a Sorrento, but the rest of the family talked me into looking at the Optima. We settled on a 2013 model that looks and drives great! Michael made sure that we were sure, and not only answered our questions, but also posed questions that we should ask, and answered them as well. His price was honest, and his attention to details was the best that I have ever experienced. I can recommend Karp and Michael Rosenberg wholeheartedly. The financing was arranged quickly at a very favorable rate. We had the car the very next day. I will return to Karp for my next automobile purchase which with a 19 and a 17 year old at home will no doubt be soon.

Michelle W.

31 de jul. de 2012

My husband and I had a great experience with Vic. He worked with us to make us comfortable with the deal and never pushed us into anything. He spent as much time as we needed to learn all the features of our new Kia Sorento. He's honest, knowledgeable, and an overall great guy. Every car salesman should be like Vic.

sewers

29 de jul. de 2012

no pressure, had all the answers, right price fair price on my trade in, the whole transaction occurred in a timely fashion, the car was in pristine condition when turned over to me

dlauria

27 de jul. de 2012

All the people at the dealership were friendly. The salesman I had was friendly and helpful and gave me a good deal on the car I wanted to lease. The finance gentleman worked with me on the financial aspect of the deal. I will definitely recommend this dealership. I told Jonathan I would see him again in 3 years when my lease is up

Poboop

24 de jul. de 2012

From the beginning to the end, I dealt with one salesman, Michael and he was absolutely fantastic!! He made a promise and he delivered. His professionalism was fantastic. I'll recommend this dealership to my family and friends anytime. I want to thank Karp Kia for the service and I'm so happy with my 2013 Kia Soul...

Klmnop

22 de jul. de 2012

Let me start by saying that Michael Rosenberg is the most honest salesperson I have every met. My husband and I needed to lease a new car ASAP, as our 2000 Nissan was falling apart, and Michael found the perfect car for us in one visit to the dealership. He was very knowledgeable and managed to get us a deal that we were more than comfortable with on the 2012 Kia Optima. When our credit scores came back slightly lower than expected, Todd went the extra mile by calling the bank personally to get us approved. The entire lease process took about an hour. This was the fastest, easiest lease deal ever and we left completely satisfied with our new vehicle. I have recommended Michael and Karp Auto to all of my friends and family and will be bringing my Mom in next month to purchase a new car too.

RMaldonado109

21 de jul. de 2012

Jeff and Todd made this experience in leasing a car seamless. We were able to get a high quality car for a fair price and great service from management, sales and financing. I have been to many dealers and this was the best experience I have had with a car dealership and especially financing. Highly recommend Jeff, Todd and the rest of the sales and management team at Karp Kia.

Rosetta Jenkens

19 de jul. de 2012

I found everything ok except I did not expect to purchase a car that already had 460 miles on the odometer. When I asked about this I was told that they had to go to the other dealer and drive the car back. So actually I didn't received a new car.

megeck1

17 de jul. de 2012

We leased a Kia Sorento in early June and absolutley loved dealing with Michael. As soon as the lease on our Honda was up, we went back to this time buy a new car. Loved the Kia Soul and Michael had to search so hard to find what I really wanted but did not stop until he found one in Pennsylvania. I love it and can not believe how many times Micheal has called and made sure I am happy. I am so happy that I found Michael and would recommend him to anyone!

bootleg

16 de jul. de 2012

We were shopping for a replacement car for my Mother. My Father recently passed away, and she had a collision with the car they had purchased together.She was very upset and concerned that she would find a vehicle that was easy to operate, no bells and whistles. Jeff was so patient and understanding. He took so much time explaining all the features of her car that she was very confident driving home.I had purchased my car from Karp 3 years ago and was very happy that her experience was as good as mine.I will always go to Karp first when I need a car, and recommend them to anyone who needs a car.

rval2

15 de jul. de 2012

Vic was extremely helpful in knowing exactly what I was looking for. Awesome salesperson. Todd, finance manager, knew my financial situation and both were able to get me into the Soul! to fit my financial needs. I would rate them both a "10".

Karen Haas

12 de jul. de 2012

Jonathan is personable and knowledgeable. He answered all of my questions and understood the particular needs of this transaction. I feel he is an asset to Karp.The only quibble I had with Karp was with another employee, NOT Jonathan. I had a good experience at the dealership and this was directly due to Jonathan.Karen Haas

Pannitto

9 de jul. de 2012

I would recommend this dealership to anyone. Victor was very friendly and very helpful. He knew everything he was talking about and made the whole process enjoyable, unlike some other dealerships.

newkia2012

7 de jul. de 2012

I would like to thank Ed and Todd for all the hard work they did to get me behind the wheel of my new Kia Soul+. Ed is a great salesman and was not pushy and was there to answer all my questions. I would not hesitate to recommend Karp Kia to anyone who is looking to buy or lease a Kia. Once again great job guys!

Martin1978

5 de jul. de 2012

I'd like to say thanks so so much forYour help and the way how you took care of me as a customer at Karp Kia.I'm very very impressed and very happy,cause I found professionalism andbig big competence at your facility at Karp Kia.Thumbs up for Karp Kia.I would recommend this Dealership for everyone.

ateball76

29 de jun. de 2012

Sales man was very knowledable with vehicle, very friendly and and professional.everthing was on time, no waiting and i got exactly what i wanted. Sales man Jeff is Ahead of his peers and has what it takes to run a dealership. Great Job Jeff. SSG Colon US ARMY RECRUITER .

SophieReed

28 de jun. de 2012

Our experience was good. We felt very comfortable with the entire experience and knowing we had made the rght decision with Michael and Karp Kia.

kristingeorgi

23 de jun. de 2012

This dealership was so wonderful!!Pete was wonderful!! So patient.. So courteous. He really took the time to explain everything to first time car buyers like us. What an incredible experience!

dom14

20 de jun. de 2012

I went to this dealer, spoke with victor Travaglianti. Great guy so helpful. We werent able to make a deal bc i had so much money left on my car. But after going aaround to a few other kia dealers i came right back to these guys and we chose a few different cars i liked and they were able to put me in a brand new car that day. I highly recommend this place they so friendly and really appreciate there customers and make them feel like there being taken care of. Thank so much vic.

bemmott

19 de jun. de 2012

We just picked up our new Optima this afternoon after 2 previous visits organizing a Hyundai trade-in. I have not worked with a more patient and friendly salesman as Jeff Roucco in quite a long time - an absolute4 pleasure to work with, as was David Wells in negotiating my lease buyout from Hyundai. Very professional all around and real gentlemen. I am not considering the purchase of a new Sorrento if my present vehicle brings the dollars I need, and will definitely buy at Karp. The shop and shop manager were immaculate and very professional as well. A MUCH better experience than I experienced at the Hyundai dealer.

LIVE_STRONG

10 de jun. de 2012

When I was in a jam, they bailed me out. I had an emergency & they accomodated me when the dealership I originally purchased the vehicle from wouldn't. Very friendly atmosphere & free internet computer as well. Thanks again Mike!

desireecc

10 de jun. de 2012

My family has purchased quite a few cars in the past (Jeep, Nissan, Honda, Mazda). But I can surely said that none of them matches to the experience I had with Karp Kia. Before I walked into Karp Kia, I was not expecting too much on the color selection after seeing what was available on Kia's website. However, I was thrill when my saleman Michael was able to locate the car I wanted with the color I loved. Everything was well taken care of in a very efficient way. No hassel, no headache at all. Overall experience exceeded my expectation. Thanks Mike.*By the way, everyone loved the color of my car and the way it looks. Lots of compliment on Rio 5. Love the ride!!

Annied88

2 de jun. de 2012

A very pleasant experience. Michael is a very knowledgeable, professional and patient salesman from beginning to end of sales transaction.We are loving the car!

megeck1

1 de jun. de 2012

My husband and I went into the dealer and met with Micheal. He was really professional, informative, and friendly. We never felt pressured, and he answered our many questions. In the end, he went the extra mile to get us in a beautiful new car and a deal we were very happy with. Micheal even called a few days later to make sure everything was good and we were happy. Our next car purchase will definitely be with Karp!

Kyu Lee

29 de may. de 2012

My wife & I picked up the car today. The overall experience is simply great. I had a bad experience at Major Kia in L.I.C. of NYC on a day before we went to Karp. Even though I have read all reviews reagarding Karp, I was skeptical about a dealer. But Jonathan and David showed us a whole different experience. Jonathan and I spent a little bit of time to negotiate the price. At the end, David finalized the price which I targeted. After that, everything was going very well and friendly. Of course during negotiation of price, Jonathan did not push or was not aggressive at all. Also, the financial manager, Dean, was also friendly and nice to talk to him. He made the loan even sweeter. I already started spreading the experience to friends. I strongly recommend Jonathan at Karp to anyone shopping for a new car.

Mike Pearsall

29 de may. de 2012

My wife and i just leased a Kia Soul from Karp Kia- I have to admit that we found the whole experience of shopping for a new car a very unpleasant and tiring experience, in large part due to the sales staff at the dealers we visited.That all changed when we visited Karp Kia in Rockville Centre. Vic Travaglianti at Kia took care of us from soup to nuts and made the entire experience very enjoyable. Vic was honest with us, answered all our questions and spent a good deal of time with us explaining the features of the car. He was very open and honest with us with regard to the pricing and at no time, did we feel like he was trying to beat us. He offers a low pressure reasoned approach to the whole experience which we appreciated.We would recommend that anyone shopping for a new car pay a visit to Vic at Karp Kia.

Valerie Ruckert

29 de may. de 2012

I checked the reviews for this dealership before I visited and am pleased to say that they lived up to the good recommendations. I met Valerie in the parking lot before I even went in to take a look at the Kia Sport. She was friendly and helpful right from the start, plus we shared the same first name! I had a good experience overall and am loving my new Kia Sport!

mny2times

29 de may. de 2012

I was interested in a 2008 Jeep SRT8 that Karp Buick had for sale. As soon as I spoke to Kendra I got a bad feeling from her. Kendra started in right away with her car dealer schtick. I asked 3 times for a Car Fax but she refused. Kendra & Katia claimed that the dealership does not use car fax. I called Kendra the day before I planned on coming in to test drive the Jeep. Kendra assured me that she would let Katia know I was coming in for a test drive. The following day I arrived atKarp but Katia had no idea I was coming in for a test drive. I was going to test drive the Jeep but it had a BALD TIRE on it! There was a 6 flap of tire hanging off. The disinterested sales man said oh yea we're gonna change that. I left immediately! What a joke of a dealership! DO NO GO TO THIS DEALERSHIP..THEY ARE CON-ARTIST'S!!!!!!

ravenn2003

26 de may. de 2012

My wife and I went to Karp Kia interested in a new Kia Optima. We had been to many dealerships previously, but were unable to get either the service or terms we wanted. This did not happen at Karp. Quite to the contrary, Adda was very personable and friendly. Her knowledge about the Kia lineup was quite impressive, and most importantly, she was not pushy at all. She wasn't looking just to sell a car, but instead, she was helping us find the right car. She even said if we couldn't find the deal or car we wanted, we could just walk away. It's that kind of attitude that made us want to stick around. Todd was great and understood our situation. He gave us a deal and terms that were within our budget. The entire experience was a positive one, and I'm extremely happy with my new car. I would recommend Karp to anyone in the area interested in a new Kia. Thanks Adda!!

captkaos69

22 de may. de 2012

This is my second purchase at Karp. There's a good reason why I went back. These guys turn buying a car into a walk in the park. I've been to several dealerships and bought my share of new cars over the years. This place is a pleasure to do business with. The entire process is streamlined. Mike will listen to what you are looking for...his knowledgable input never steers you away from what YOU want. Once you pick your car, you'll negotiate in good faith. No need for hardline stances. Next you move to Todd, who will work the banks for your best deal whether your score is 600 or 800. No suspense and no let down. These guys promise and deliver. If you need a Kia (or a Buick, or a Volvo, or anything else they deal with), you are doing yourself a disservice if you don't try Karp first.

Bayla weiss

19 de may. de 2012

Our experience leasing a car at Karp Auto was GREAT. The customer service was amazing and everyone was friendly, nice, helpful, professional, and efficient. Great quality team work!Especially, Michael Rosenberg who was our sales and leasing consultant was superb and efficient. We were in great hands from the beginning to the end. Michael made sure we were happy and satisfied. He arranged a car to pick us up and bring us to the store. Donn, the driver, was nice and pleasant. Ron Salas, who worked on our credit report was extremely nice and friendly. The manager, David Wells, greeted us kindly and arranged for us a courtesy car to drive home when needed. Thank you David for working with us and making things possible. We appreciate it.My husband and I love our new Kia Optima and are extremely happy. On our way home, we both shared how enjoyable and relaxing the experience was. Thanks to Michael Rosenberg who helped us make the best choice for our needs and budget. He was very patient helping us choose a car, and especially had patience with us since my 11 month old daughter was with us. Michael was honest, knowledgeable, reasonable, polite, courteous, and very friendly even to my daughter. Michaels presence was warm and approachable. He took his time to show us how the features in our awesome car works. He even asked us when would be the best time to call the next day to follow up. We are very grateful to Michael for making sure that our experience getting a car was a positive one.We will be back and are loyal customers to Michael.Thank you Michael!

jamie5670

17 de may. de 2012

I am greatly appreciative for the help that Karp Kia had given my husband and myself. We have had nothing but problrems from other Kia dealers in the past. They helped us out of a car that was not suitable for our family. allof the salesman were nothing but proffessional, honest and courteous. I would like to thank Todd Johnson for being honest with us from the start of the sale and guiding us. Also Ed McGarr was the best salesman by far. He was not pushy and just helped us in anyway he could. Jonathan Hernandez gave us our tour of the car after our purchase. he was also a wonderful person. we cannot thank Karp Kia enough for all they did for our family.

harriet20

16 de may. de 2012

skid light came on for the 2nd time this yr. It was repaired last July and now I had the exact same problem. Work done at no cost under the warranty but it was a pain having to go back and waste time on this again. The car only has 11,000 miles on it.

level

15 de may. de 2012

what a fantastic experience I had dealing with karp kia.After visiting several dealers and having awful experiences ie.autoworld kia in hempstead. i took a chance on karp.Michael Diakanwa sold me my kia rio which i have for 1 week.I could not believe how genuine and knowledgeable mike was about the car.i was introduced to store manager David Wells who came over and shook my hand and reassured me i made the right decision by coming to karp. i made my decision in a couple of days to go ahead with my purchase after getting a good price,and being treated with a great deal of respect,so far the rio is a great little car.there is no doubt in my mind that i will tell anybody i know looking for a car to go to karp kia and talk to michael D. thanks Mike and Dave for the plesant experience.

taxicabman2001

15 de may. de 2012

In the end of 2011 I was looking to purchase a new vehicle. I had my heart set on purchasing a 2012 Kia Sorento. At that time I noticed that Karp was in the process of opening up a dealership right down the block from where I was living at the time. I saw Karp grow and build from selling Volvo to Buick and finally Kia. So I knew it would be a perfect match. I went on on 12/23/2011 and met with Jonathan Hernandez and his boss Kevin Bradley. Both of them treated me with the respect and dignity that you don't usually see at a car dealership. Both of them took the time to answer my concerns and all the questions that I had. Jonathan allowed me to test drive the car and from that point I knew I would be driving off the lot that day. I also found out that on the day that I bought my new Kia Sorento that I was the first offical car buying customer for the dealership. Which was truly an honor. I would definitely recommend anyone looking for a Kia to stop by Karp Kia to take a look at their wide selection. Daniel Reamer

Lisa Gaglio

15 de may. de 2012

I have bought and leased many cars in the past and it has always been a grueling experience. However, my experience with this dealership was nothing but pleasurable. Jeff Ruocco was very friendly, knowledgeable, and courteous. He went out of his way to make sure we were happy with the vehicle we were leasing. Not having to sit at a dealership for hours to make a deal was fantastic. Picking up the vehicle was painless. Mr. Ruocco was ready when we walked in. He brought us to the service station and showed us around. He truly went out of his way to make us comfortable. Also, I never dealt with a finance dept rep who had a smile on their face. Todd Johnson was polite and friendly and was a pleasure to deal with. David Wells who is the manager came out and shook our hands and was very personable. He thanked us for coming in and made us feel welcomed. Again, I have never experienced such friendly, courteous, and personable people at a car dealership like I have at Karp. What a pleasure! My experience was so wonderful that I'm probably going back in a few months to lease another car.

marimcfall

14 de may. de 2012

I purchased a Kia Rio 5 Door hatchback from this dealership on 5/11/2012. Just a couple of days earlier, I had a very negative experience at another Kia dealership in East Meadow, NY so I was not looking forward to dealing with anymore salespersons. However, Victor Travaglianti of Karp Kia made this process so easy and comfortable for me. I came in on the afternoon / evening of the 10th, saw that the vehicle I was looking for was in stock and was able to work out all the details with Victor in a very short amount of time. There was no pressure whatsoever. I left there feeling very satisfied with the price of the vehicle and the level of service I received. The next day, on the 11th, I went in with my husband so he could test drive the car and so I could finalize the sale of our new car. He too was glad I had chosen this dealership and was very proud that I was able to handle this on my own (unlike prior car purchases)! By the way, the car is beautiful and so much fun to drive. I strongly recommend Karp Kia and thank you again Victor T.

Lugie76

8 de may. de 2012

This was a positive experience for us as seasoned lease people. We went into the dealership with a certain price in mind, a few months prior to our current lease end. We were advised by Ed to wait a month or so this way our costs would not have to include the remainder of our current lease plus the other incentives could be worth our wait. Very good advice and no pressure. We were wildly impressed. Upon returning three months later, we met with Michael who was determined to have us as a Karp Kia customer. He explained enthusiastically about this family-owned company and how is was fairly new but completely a proud and devoted employee. We were impressed again. He then showed us the Sorrento because we were giving up the Ford Edge and that was comparable...Michael's love for his own car, Kia Optima, persuaded my husband to switch to a car after being a faithful Ford SUV'er for more than 10 years! Michael worked so diligently locating the the right Optima, with the right package and color we desired. Unfortunately, this was a difficult task and the other dealership, that had the car we needed, failed to honor Michael's request and he needed to look further. Michael located our car in New Jersey and actually went there to pick it up so he could be guaranteed the deal was done. Ed, our original salesman, was thrilled we followed his advice and happily signed off on our sale as he is now a sales manager. Todd finalized our sale quite friendly and professionally. We could not be happier.

mmsnyder21

6 de may. de 2012

I have given my recent experience with Karp Kia the highest rating in regards to customer service and expertise. Vic was very well versed in the attributes of the Sportage and conducted himself with the highest level of professionalism.I had been putting off the prospect of buying a new car since I thougth the process would be overwhelming... I was completely wrong. This transaction went very well and I would welcome the opportunity to refer Vic to any of my family and friends.

nmadacsi

5 de may. de 2012

I recently purchased a Kia Forte at Karp Kia in Rockville Centre. Having purchased several cars in the past, I was concerned when I first walked into the dealership. I was pleasantly surprised though with the help that I received. When Victor Travaglianti stood up to greet both my daughter and me, I immediately liked his approach - he has a very pleasant presence, as well as giving a very approachable vibe. He offered his help without any pressure. It was an easy-going kind of help - exactly the kind I wanted. I did not want nor do I like someone hovering and pushing. Victor's approach was perfect. He made it comfortable for me to ask questions without ever feeling pressured. The entire experience from start to finish was pain-free. In less than a week I purchased a Kia Forte, and I feel as though I purchased it, and not like he "sold" it to me in the sense of being "talked" into it. Victor was very accomodating as well. I initially thought I wanted a particular model and color and the next day he had that model and color brought to the Rockville Centre location. Yet I still did not feel pressured to purchase it. He knew that I wanted to keep costs down to a minimum and respected my wishes, never pushing for anything beyond what I was requesting. As it turned out, I purchased the model in showroom, which was not the base model that I had initially requested. The dealership itself is clean and pleasant. The salespeople all look pleasant and helpful. The selection of cars is just enough to satisfy most customers looking to purchase and/or lease a car. The prices are reasonable in today's economy and the bonus is the 10 year or 100,000 mile warranty. I highly recommend this dealership as well as Victor Travaglianti in particular.

P.Moy

2 de may. de 2012

Lets start saying that this is my 16th car purchase and by far the most comfortable experience I ever had. Victor (Vic) Travaglianti treats you with courtesy and respect never pressures you and goes out of his way to structure a deal suitable for the customer not for the sales figure. I live in Brooklyn and have visited other dealers and choose to do business with Karp Auto so if you are in the market for a Kia come see Vic and the rest of of the Karp team.

defman

30 de abr. de 2012

It was great service. I came hoping to get a good deal on a lease with the lowest payemnts possible. Although, I did not get exactly what I wanted, the rep made it easier and smooth for me to choose my current choice. I'm happy with my decision and the service I got.

anneholton

30 de abr. de 2012

Everyone I dealt with was wonderful. They made every effort to simplify the process and get me the car I wanted. I traveled 50 miles from my home to shop at Karp Auto.

GRACE/TOLAND

25 de abr. de 2012

MY RECENT EXPERIENCE AT KARP AUTO--KIA SHOWROOM WAS BYFAR MY BEST EXPERIENCE EVER BUYING A CAR AND BELIEVE ME AT MY AGE I HAVE PURCHASED A LOT OF CARS. FROM FIRST MEETING VICTOR TRAVAGLIANTI IN THE SHOWROOM TO DRIVING MY NEW CAR OFF THE LOT I RECEIVED COURTEOUS TREATMENT AND HE IS VERY KNOWLEDGEABLE ABOUT EVERY PRODUCT IN THE SHOWROOM.OVER THE YEARS CAR SALES PEOPLE IN GENERAL HAVE BEEN NOTED TO BE RUDE AND PUSHY AND I HAVE OFTEN HAD THAT EXPERIENCE MYSELF; I WANT TO TAKE THIS OPPORTUNITY TO NOTE THAT MY EXPERIENCE WITH V.TRAVAGLIANTI REALLY DISPELLED THAT NOTION.MY PARTNER TIM WAS W/ ME AND I MUST SAY THAT ON THE WAY HOME HE STATED HE WOULD DEFINITELY BUY A CAR FROM "VIC".I ALSO ENCOUNTERED OTHER STAFF AT THE THE DEALERSHIP, NAMELY TODD JOHNSON, AND HE WAS VERY PROFESSIONAL AND HELPFUL W/ THE FINANCIAL ASPECTS OF THE PURCHASE.AT ONE POINT VIC HAD TO STEP AWAY TO SERVICE A NEW CAR PICKUP BY ANOTHER CUSTOMER AND JEFFREY ROUCCO SEAMLESSLY AND PROFESSIONALLY CAME INTO THE PROCESS AND CONTACTED MY INSURANCR CO. WHICH REFLECTED A GOOD TEAM PROCESS AT THE DEALERSHIP.IN CLOSING,THANK YOU TO KARP KIA FOR A GREAT, STRESS FREE BUYING EXPERIENCE.ALMOST FORGOT--THANK YOU VIC FOR THE PHONE CALL THE DAY AFTER I PURCHASED THE CAR TO SEE IF I HAD ANY QUESTIONS REGARDING THE VEHICLE--THAT MEANT A LOT TO ME.

mbbs20

24 de abr. de 2012

The sales department at this dealership was pretty nice I must say. I had read some bad reviews about their service department, but that remains to be seen as I have just got the car. I will update my review after the first service appointment. Victor and Todd both gave us a very professional service. The most refreshing thing was the un-necessary "pushing" attitude of the general car salesman. Victor especially had answers to all of our questions and was never too pushy. One thing I was a little disappointed about was the lack of information provided to me about the 2012 optima lx coming without a spare tire. I have not deducted a star for that because in part I hold myself liable too, for not researching the vehicle before hand, none the less it is not a very common thing, at least to my knowledge and a good salesperson should have brought our attention to it. Maybe I would have made up my mind to buy a spare myself.On the whole they did a good job.

siegeleric

24 de abr. de 2012

Wonderful care provided us. I have bought many cars in my life but this was far and away the easiest and most satisfying experience I have had. Karp and Kia gained two very loyal customers. Rest assured we were more than completely satisfied and would recommend Kia and Karp without hesitation to any friend or colleague looking to purchase a car.

localinda

23 de abr. de 2012

Vic made buying a new car less stressful than buying shoes at Nordstoms. He was very knowledgible and honest. He was extremely helpful with my decision to buy a Kia Optima. Hybrid. The car is everything he promised it would be and more. Vic went over the purchase with great detail and gave me a great deal. Todd was also very easy to deal with. He was not your usual hardsell financial man. The transaction was smooth and I got a great trade-in for my car. I picked up my car on Friday night and Vic went over every option in great detail with the patience of a saint. I have not had a new car in 12 years and controls have changed a little since then. Vic and Todd are true gentlemen and I would not hesitate recommending them to my friends and family. Mr. Karp is very lucky to have two such dedicated employees. They are an asset to your already wonderful dealership

mkenney32

20 de abr. de 2012

Vic was very honest, gave us a good price. It was a very smooth transaction! We would recommend him to all potential customers. Great experience!

egram2012

20 de abr. de 2012

I just returned home with my new pre-owned 2009 Kia Optima and wanted to post my review of this Kia Dealership and their staff. Car shopping has never been a favorite activity of mine and writing reviews is not something I usually do, even when the service is good. However, I am making the exception for Karp Kia of Rockville Center, NY because they really deserve the praise.What impressed me most about this dealer was that once I explained what my needs were and how much I could comfortably afford, no one tried to talk me into a more expensive package that was not right for my present needs. When it became clear that my credit score would prevent me from taking advantage of current Kia financing options, Todd Johnson (Business Manager) researched and presented me with a very acceptable alternative that provided me a low interest rate auto loan. The Sales & Leasing Consultant I worked with, Jonathan Hernandez, was conscious of my need to get into a car as soon as possible (I had been without transportation for several weeks). Jonathan worked with me via email and telephone to get all the necessary paperwork completed and submitted. From the time I decided on a pre-owned 2009 Kia Optima, it took less than a week to complete my purchase.As I stated before, I rarely write reviews or respond to feedback requests but the service I received at Karp Kia warranted my making they effort.

SummerlinW

19 de abr. de 2012

I had researched the car and was actually set on buying it at a dealership closer to me in MD. That car was sold over the weekend and luckily I came upon a better deal online for a better price, less mileage and one owner. The drive was about 5 hours and I wasn't expecting the car to look as nice being a used 2011 Chevy Cruze at a Kia dealer. The car looked better than expected and even my father was surpised how good the car looked. Michael Diakanwa greeted us both and was very knowledgable about the car which was a trade-in on one of his sales. He was able to answer all the questions I had about the car and provide additional information he knew about the car. After a test drive and quick inspection I was more than happy to buy the car and head back home. Michael Diakanwa was professional, courteous and he helped make the experiene at Karp an enjoyable one.

Shawnamarie28

15 de abr. de 2012

I had the most wonderful experience at Karp Kia. I have purchased from other dealers but never with such satisfaction. My salesperson Victor Travaglianti was so very helpful and accommodating from the time I stepped through the door. The manager even stop by the desk and said good morning and shook our hands. As I drove off I was congratulated and received handshakes and waves like it was a comericial. I will DEFINATELY do business with them again and recommend to ALL my friends and anyone else I even overheard looking to purchase a Kia. Thank you soooooo much guys for the best experience EVER!!

tozerkat

14 de abr. de 2012

Excellent service and quality. Karp Automotive is by far an excellent dealership. The sales staff are informative and their level of expertise was invaluable. Looking forward to recommending them to my friends.

James at 52

6 de abr. de 2012

This was my first experience of purchasing a new car. With my good friend Chris, I went the rounds of dealerships to look at, price, and, pardon me, Butt check the seating of many of the new vehicles available. I suffer from back pain, so I was looking at crossover type s that would allow me to be seated in a more upright position. At many places we were followed closely by salesmen who seemed to be reciting their lessons of memorized trivia as fast as possible in case I might be won over by resale value or crash test results. when we were rather clear that I really didn't care about that, and was checking for comfort at that time. One gentleman kept pushing the keys at me and insisting that I start it. I said , "I hope I can assume that it starts."At Karp Kia, my friend Chris told me that he Knew Vic from his own search for a car. When Vic saw us he came over and greeted Chris and met me as the customer. We told him we were looking around, and he left us alone to do so. Other salesmen came towards us, asking if we needed help and when told no, left us alone. So I got to talk to my friend as we looked at the many models available. I liked the Sportage most and especially the silver and black one. I liked that I noticed the options package was standard with all the newest technology included. When we came back the next day to test drive some of the models, Vic was very friendly and he answered my questions and offered the knowledge that mattered to me instead of making a speech. Now we came to the making a deal part. I cracked my knuckles and put on my game face. However, Vic just presented me with a great deal that fit my stringent budget. And get this ... he let me leave to think it over! Well it wasn't too hard to decide, with the Kia, I got a great deal on the Sportage , and I wouldn't have to break the budget or worse take a stripped down model that wouldn't really seem like a new car at all. So I have to say that my experience with Vic at Karp Kia was excellent on all levels and I love my new car.

pvanno83

4 de abr. de 2012

Simply put Karp Kia makes the car buying/leasing process an enjoyable experience. I had been dreading getting a car because I didn't want to be hoodwinked and listen to all these snake oil salesmen that permeate this industry. Karp Kia never made me feel that way and it was mainly due to our salesman Vic Travaglianti. He wasn't pushy at all and he explained everything throughout. Our negotiation felt like a discussion and not some pretend spectacle. Before signing anything Vic would point to all the figures and explain what they meant. Upon picking the car up Vic took the time to show us all the features of the car right down to the simplest thing such as how to lock the car. It's not overkill, it's a nice courtesy. He even set up our bluetooth and made sure it worked. I even received a call today from Vic asking how the car was doing and if I had any questions or concerns. The bottom line is if you are looking to get a car go to Karp. They don't treat you like a mark, they treat you like a human being.

CHRISYANDOLI

4 de abr. de 2012

I PURCHASED A KIA OPTIMA FROM KARP IN ROCKVILLE CENTRE. ED MCGARR, THE SALES CONSULTANT I WORKED WITH, WAS A GREAT GUY AND MADE THE WHOLE CAR BUYING PROCESS EASY AND WITHOUT PRESSURE. HE WAS VERY GENEROUS WITH HIS TIME AND GAVE ME A GREAT PRICE ON THE CAR. THE CAR IS FANTASTIC AND I AM CONSTANTLY GETTING COMPLIMENTS. I HIGHLY RECOMMEND KARP KIA OF RVC.

pamelarscott

2 de abr. de 2012

I went to Kia today to get my 1st oil change on my 2012 Kia Soul. First let me start by saying I called at 10:30 a.m. while I was online to make an appt. for tomorrow. When I spoke to Ronnie in Service and she told me it was ok for me to come today at 1:00 p.m. which sounded great to me. I then clicked on the online service anyway just in case this appt. fell through. About 15 minutes later the Wonderful and Talented Kendra called me and informed me that my e-mail was received. I told her I was coming today instead and asked if she could print my coupon that I had received for a $9.95 oil change because I was having some printing issues. She did that no problem at all and said she would leave it for me in Service. Unfortunatly when I mentioned the coupon to Ronnie on my initial call she had no idea about this offer. Which is ok, I do understand that the Service Dept. might not know about all the coupons given to customers but was kinda surprised. The plus today was seeing Jonathan, Kevin and meeting Mr. Karp which they were All super pleasant.Now the not so pleasant part. I got there at 12:55 p.m. and had to wait for someone to check me in at Service outside. Got into the actual Service Dept. at 1:13 p.m. I was told by Matt in Service that it would take an hour for the oil change. I was kinda surprised because I have never waited an hour for an oil change on any car. But I said ok, I would wait.Well at 2:30 p.m. I was like hmmm this is a long wait for an oil change. Matt came to me and said 'your car should be ready in 5 minutes'. Finally at 2:40 p.m. I asked what was going on and I was informed by Ronnie my car was ready (my keys and bill were on her desk). Another young lady (I think her name was Vicki)checked me out - she was pleasant and apologized for the wait. Unfortunatly Kia Service did not have the free touch up paint I was supposed to get, it had to be ordered (boo hoo - I live 1 hour away and for me to take another trip to Karp to get this free gift is not fun). I asked could they send it to me via mail and Ronnie told me no :(Also, my laptop did not pick up their wifi :( hmmm - but that was ok - I played my scrabble for an hour and a half instead.Got to my car and the young lady in the Service area outside was trying to unlock my car and was chirping the wrong alarm on my keychain (for another non-kia car) not the Kia keychain alarm which says Kia on it (lol). Left the lot at 2:49 p.m.Otherwise it was a pleasure to see Kendra, Jonathan and Kevin.If I have another 1 hour and 45 minutes to spare on my day off or in the evening (on top of the hour drive) I will go back for my 6000 mile oil change just to see the friendly folks at Karp (Jonathan, Kevin and Kendra) but I must admit it was not pleasant waiting that long for an oil change.Thanks :)

celestetd

1 de abr. de 2012

This was my first experience with buying a new car and I was so happy I made the right decision to come into Karp Kia. Victor Travaglianti made my this overall experience a wonderful and stress free experience. Thank you, it was a pleasure. P.S> I love my new Kia.

KYANDOLI

31 de mar. de 2012

OUR EXPERIENCE PURCHASING A KIS OPTIMA FROM ED MCGARR WAS OUTSTANDING. WHAT WE LIKED BEST WAS THAT ED WASN'T AGRESSIVE, JUST KNOWLEDGABLE AND FRIENDLY. HE WORKED OUT THE BEST PRICE AND DELIVERED THE VEHICLE IN PERFECT CONDITION. OUR SON ALSO PURCHASED A KIA OPTIMA FROM HIM THE SAME DAY. GREAT GUY, GREAT DEALERSHIP. WE RECOMMEND KARP KIA HIGHLY.

josears13

30 de mar. de 2012

Mr. Michael Diakanwa was very professional and courteous. He also answer all of our questions, and we are very grateful because it is the first new car we obtain. Thanck you for your help. We will recommend your service to Family and Friend Att: Jose A. Rios y Wilma Bonilla

jimlee443

28 de mar. de 2012

We were very pleased with our experience with Mike Rosenberg at the Karp Kia dealership. He took the tiome to explain everything about the car's features and really went out of his way to locate the car with our exact specifications. He answered all our questions and let us know that we could call him any time if any questions came up later.

csniper001

27 de mar. de 2012

I was very happy when Mr Edward McGarra and the staff at Kia said that they will help me get into a car it took a few days and they made my dream come true.thank you Kia Family keep up the good work.

CWUSA

27 de mar. de 2012

Vic was great to work with. We definitely received the best care, and the price was unmatchable. I will definitely tell all about my experience.

RUBI11

26 de mar. de 2012

service was the best and the sales person was very professional and also he took the time to explain everything and helpful we all the cuestion's thanks to him the expiriance of purshising the car was the best.

christina7191

24 de mar. de 2012

From the moment we walked into the Kia dealership, we were greeted by numerous employees, all wanting to help but were with other customers. We did not mind waiting, after all a busy dealership must be good :) We were helped by Michael D. and let me just say he is one terrific guy. He was helpful, friendly, thorough and knowledgable and most of all a pleassure to do business with. This was our first experience buying a Kia and with leasing and he answered all of our questions and did it happily (you don't find that often) He loves his job and it shows. When he delivered our suv he explained everything to us, which was extremly helpful...So thank you to him. He is a wonderful asset to your Kia family.....Thanks Wayne and Christina Eckler

dlynn

22 de mar. de 2012

Michael D. and Adda worked together to help us lease a car for our daughter at the price we wanted. No matter how many times we came back to help make our decision, they were always friendly and helpful.

tbreen6410

21 de mar. de 2012

My wife and I were actually shopping around for a while for our first car and we weren't really getting the price range or professionalism that we were looking for. We went into Karp Kia and they were efficient, no "BS" and by the following day we were driving off the lot with a brand new KIA soul. Michael Rosenberg and Todd Johnson are both friendly and great salesmen. We strongly recommend KARP KIA for your future automotive needs.

ash98

21 de mar. de 2012

Although I was in the research stage in looking for a used car, I couldn't pass up the outstanding opportunity that I found at Karp Kia. Not only did the 2007 Optima come with the moonroof I wanted, it was fully loaded with only 25,000 miles on it! Michael Diakanwa couldn't have been more helpful and treated me as if I was buying a brand new car. Everyone we met, whether it was Michael, Todd (the finance man ) or any of the other salespeople on the floor, were all extremely pleasant and never pushy. I think that being family owned vs. a larger dealership makes for happy employees which translates to happy customers! I wouldn't hesitate to recommend Karp to anyone I know. This is truly a special car dealership that really cares about its customers and should be recognized as such.

ladydi254

18 de mar. de 2012

While in the process of looking for a new vehicle my husband and I noticed a 2012 Kia Optima on the road. We both commented on how elegant and sporty this vehicle looked.We then decided to visit the Karp auto dealership in Rockville Centre. Upon walking into the showroom, we were approached by Vic Travaglianti, one of the most professional and knowledgable salesman we have ever dealt with considering we had visited many other dealerships before making our decision. He also helped us decide whether to buy or lease. Vic was not your typical high pressure salesman. Along with his beautiful smile, he made us feel as though we were part of his family and made us feel right at home. There wasn't a time we walked into Karp that he didn't offer us something to drink. Vic truly made our sale painless and effortless. This was a wonderful experience and would highly recommend Vic and the Karp family to our friends and family. Vic also introduced us to Kia's sales manager, Kevin, who also made us feel like part of the Karp family and congratulated us on our new Optima SX. We believe Vic should be nominated as Karp's sales person of the year.Oh, and yes, our new Optima SX rides beautifully and definitely has many heads turning on the road. Thanks again, for the great experience!Diane & Charlie Onorato

buttons1238

18 de mar. de 2012

I purchased a New Kia Sportage from this dealership. I was exteremly pleased with the dealership, the service and the extensive help I recieved in making my purchase. My sales repersentive Victor Travaglianti answered all my questions and helped in every step of the way. I was even introduced to the service station for Kia Automotives. Even the service station was exteremly friendly and kind. I am exteremly happy that I chose the Kia family to join.

mms51

17 de mar. de 2012

My overall experience with Karp Kia was great--after my first visit withJonathan Hernandez I knew that I was going to return to lease my new vehicle.I will absolutely recommend my friends & family to Karp Kia and to Jonathan,who was professional and knowledgeable and gave me my space and time to makemy decision without pressure.I also met Kevin Bradley and was also very impressed with his mannerism.I picked up my New Kia Soul today 3/17/12 and was elated.Thank you Jonathan and Karp Kia and also my thanks to Jerry who processed myapplication in timely fashion.

Lisa1376

17 de mar. de 2012

Victor is very knowledgeable about the Kia cars and is an excellent salesman. He made my purchase with Karp Kia an excellent experience! He kept on asking us if we wanted anything to drink. I would definetily buy another car from Karp Kia! All of the sales people made us feel like we were part of the Karp Family!

antoto

16 de mar. de 2012

Sales person (Jeff) was great, very friendly and cooperative; the finance person (Todd) was competent and helpful, even though at times hard to reach.The dealership telephone system needs improvement; it was sometimes very difficult to leave a message in a voice mail, or speak with anybody, and it got on occasion somewhat frustrating.The price agreed upon was just fair: i know i could have received a better price elsewhere, but i liked the dealership and the people i dealt with, therefore i decided to purchase from KARP.Altogether, a positive experience, and i would definitely recommend this dealership.

curliesue

12 de mar. de 2012

I purchased a 2011 Kia Sportage in Jan. 2012. Unfortunately, the glove compartment did not close properly and there was a problem with my headlamp lenses fogging up. Karp Service department were very helpful in solving these problems as quickly and efficiently as they could. Michael Rosenberg (sales) did his very best to speed along the servicing of my new Sportage. Also PattiAlaveri (pubic relations) was extremely accommodating. She was always in contact with me to make sure I was pleased with my new car and the servicing of it.

papagai

11 de mar. de 2012

We are very pleased with our experience at Karp Auto. Adda was very knowledgable about the car we wanted and didn't try to pressure or upsell me once I said I was interested in a particular trim; she simply explained the differences between the trims and left it to us to decide. She was very nice and put my wife and I at ease at once. And she has called and emailed several times to make sure we're happy with the car and haven't had any problems. Very impressive.

kdrick

11 de mar. de 2012

My wife and I visited the Karp Auto Dealership, and while looking around, we were approached by Victor, a Sales Rep. We were treated with respect and friendliness,to say like pure gold.. He was very patient, so we felt very comfortable. All our questions were answered. He actually gave us a reason to purchase. Without any pressure we signed up some papers, and the next day we came out of there owning a new Kia,and loving it. That was an experience. Thanks Vic. Karl and Gloreen.

cruncher

10 de mar. de 2012

Very Pleasurable experience dealing with this Dealership. Ed McGarr was friendly, informative, knowledgeable and extremely helpful answering all our questions!!! HE made this a very nice experience!!!!Went in the dealer on Friday afternoon(late) and left the next morning with a Kia Sorrento!!!Nicely Done!!!Ed/Todd both worked with us on the price and we are very happy!!We got a nicer, bigger car then we went in for!!!We would hightly recommend this dealership and this salesman !!!!

vctr17

10 de mar. de 2012

My wife and I where looking for a very specific 2012 Kia Sorento. After visiting just about every Kia dealership in the area Karp was the ONLY one willing to find that model for us. They could have easily tried to push us to another model just like the others did but Edward McGarr worked feverishly for weeks trying to locate this model, he stayed in touch with me letting me know inventory status from VA to ME until he finally found it and got it for us. Doing business with Karp is a pleasure, straight forward and no bait and switch like others do. Also this is a family run business which might have to do with the awesome personal attention you get here, not like the huge BIG whatever auto malls and the like who tell you what you want to hear but end up trying to sell you something other.We are very happy with our new Sorento !

lovemysoul

8 de mar. de 2012

The dealership was attractive and appealing. Jonathan Hernandez was extremly friendly,attentive and helpful. I was also found Mr. Karp to be helpful and willing to work out a compromise which made the experience a pleasant one.

raymonte

7 de mar. de 2012

Edward was in short was a professional. He treated my wife, and my children with great respect while we picked up our new 2012 Kia Sorrento. I would recommend the dealership and Edward to anyone and have already done so. Thanks, Ray Montecalvo and Family.

harrisond

6 de mar. de 2012

Buying experience was very pleasent not over pressured. felt like they listened and helped me make the right choice of car for my needs. am very satisfied with entire experience.

BJAnsbach

3 de mar. de 2012

My wife and I were shopping for a minivan and we saw the 2007 Hyundai Entourage on the lot. we stopped inside and was met almost immediately by a salesman. We asked questions about the van and got the questions answered. We sat down with Craig Graber and decided to purchase the van and we worked out the financial details with Todd Johnson. We now have our minivan.

JJAponte

29 de feb. de 2012

It is refreshing to find a dealership that treats you with respect, and and not just as another customer. That being said Michael Diakanwa greeted me with a smile, he followed up on any questions I had, and he was throughly familar with the vehicle I purchased, a RIO 5. He called a few days later and asked if I was enjoying the car. Karp's Business manger Todd was very helpfull as well, and just added to an enjoyable car buying experience. Thank You Michael, Todd, and Karp Kia! Within the next year we are looking at a Kia Sportage as our next Family car and we are going to Karp. Jeffrey Aponte

Coloblas

25 de feb. de 2012

If you want the best sales experience for a car, this is the place to go. I arrived at the dealership and was greeted with a great smile and personality, not to mention his remarkable good looks, Jonathan Hernandez.I just wanted to take the opportunity to express my gratitude for the friendliest and most professional manner this salesman extended to me.Visiting with a sales professional such as Jonathan was one of the most gratifying experiences I have ever had. Jonathan took his time with me and was patient to be sure I got the right car for my needs. I never felt pressured.My experience with him was the BEST I've ever had. His knowledge on the type of car I was looking for was EXCEPTIONAL. He had answers to all of my questions.I recommend this dealership to whoever is looking to get a car. If only other dealerships had workers like Jonathan it would make the world a better place.-Christopher

tommac180

23 de feb. de 2012

My 5th car from Karp. Sales people are great. Know their products - no high pressure, Always great to deal with. Service folks are also great based on past experiences.

Alan S Katz

22 de feb. de 2012

We Walked into the Dealership on November 13, 2011. I was looking for a Kia Sportage. We were greeted by Craig Graber, a great guy. We knew right away that we were going to purchase our vehicle from this dealership. We told Craig what we wanted and he had the exact car in stock. We had done our research on the price and we were quoted a price that was exactly what we thought it should be. We were given a generous quote for our trade in and immediately gave a deposit. Subsequently, we were a little concerned about the vehicle fitting in our apartment garage and Craig was gracious enough to drive to our home with the exact same car and park it in our garage to address this concern, what a guy! After delivery we had a slight problem with the antenna on the sirius radio. I contacted Kathy in the Service department and was told to bring the car in and leave it. I was given a loaner by Matt and told that I could pick up my car the following day. The next day when I arrived my Kia Sportage was waiting for me completely simonized and detailed to make up for the fact that we had to bring the car back with this ever so slight problem. Matt and Kathy were just fabulous in the service department. They are true professionals in every sense of the word. This dealership is very high class and treats their customers wonderfully. If you need a new car do yourself a favor and call Craig Graber!

MannySorento11

21 de feb. de 2012

We were having car issues and it was definitely time to look for a new car so we stopped by Karp Kia. From the moment we met Mike, he was very kind and greeted us with a warm smile which made us feel comfortable and secure that he would be the one to help us find our dream car. He was very professional throughout the whole experience, it was a true delight to work with him because he was always very helpful and friendly! Not to mention the rest of the crew who work at Karp Kia, they too were exceptionally nice. We weren't pressured into buying just any car. On the contrary, he was very charming and worked around the clock. Not to mention he was also thoughtful and honest when it came to searching for the type of car we needed. We bought a 2011 Sorento LX and could not be happier! Thank you so much for giving us such a wonderful experience, the family really loves our new car.-The Galdos Family

xtra1023

21 de feb. de 2012

Well...Let me start by saying I have needed a car for awhile and just hate the whole experience in general. So I finally came in feeling anxious and stressed out. Then Edward McGarr approached me. He was kind, considerate, informative and very understanding to what I needed in a car. I feel he was right in every way guiding me along the long process. I really am very happy with everything he did for me as well as the rest of the Karp Kia team that was able to make it all happen. I would recommend Karp Kia to all my friends and family and patients. And tell them ALL to ask for Edward McGarr!Thank You,Sang Lee

frankbynamefrankbynature

17 de feb. de 2012

The sales experience for my purchase of a 2012 Optima LX was a 'breath of fresh air', in the fact that it was low pressure and very relaxed allowing me to take the time I needed to make an informed and comfortable decision. All my questions were answered and if the answer wasn't immediately known, I respect the fact that was actually admitted to me and the answer was sought on my behalf in a timely fashion. I felt like I was treated with respect throughout the entire experience. The dealership even went outside of their in-house inventory to obtain the color combination & trim level which was my preference, at no additional cost to me. I realize that is perhaps a common procedure, but I actually had a different Kia dealer tell me there would be a premium of $200 charged for this 'courtesy'! There was an unexpected and therefore somewhat disapponting delay on the actual day of delivery, but it was largely due to this dealership's very thorough system of checks and balances and making sure the car is sufficiently prepped and any last-minute customer concerns are reasonably met. During this delivery process, I was introduced personally to the Service Manager and shown where the service facilities are on the Karp grounds. I also was pleased to have met both the dealership General Manager and the Kia division Sales Manager during this process as well. Lastly, my salesperson Vic, took the time to sit with me in the car before they accepted my final payment and I left the premises. During this seating in the car, Vic answered a few remaining questions of mine and even saved me the 'doable' but detailed task of synching up my cellphone with the car's built-in Bluetooth communication system; I thought that was just outstanding! I honestly did find a lower quoted price elsewhere, but I cannot be sure if the vehicle would have actually been delivered at that lower pricepoint, as I unfortunately found out the hard way at a Kia dealership I shopped prior to Karp. Overall, most of my ratings are '5 of 5' and the few '4's' I did give would probably be closer to '4.5' if that variant were available. Karp is not the closest Kia dealer to me geographically, but I am pleased that I went the extra distance, which they certainly seemed to return to me in kind. I sincerely hope the experience will continue for many years to come, as I will be bringing my vehicle there as service needs arise. Oh, and I do love the car and have received many compliments on both the vehicle itself and my specific choice. Thank You!

yabhm1

10 de feb. de 2012

Very friendly and low pressure. Excellent deal, and when they made an error that favored me, the honored the deal that they had offered me. Car was delivered in perfect condition, although the paper work took a little longer than I had been let to expect. Overall experience was excellent

grandpa5

8 de feb. de 2012

victor was not pushy he did not attack us when we entered the dealership. He was very pleasant helpful, had knowledge of the cars .He came up with the right price we were looking for and we bought the sorento.we were guite please with the whole experiance we would recommand victor to our friends when they are looking for a car. thank you victor

pamelarscott

4 de feb. de 2012

Hello,Jonathan Hernandez, Todd Johnson and Kendra Juerakhan were the most PLEASANT indivuals I have ever dealt with in my LIFE regarding a car sale.I have not purchased a new car in over 10 years and I went to another Kia dealership which I did not like the "attitude".I almost changed my mind in purchasing a Kia car and then I decided to go on the Kia website and came across Karp Kia.I got a response Immediately from Kendra and she set up an appointment and was super pleasant.I then came in and sat wiht Jonathan Hernandez and he was a gem of a salesman.Todd topped off everything by being the most professional Business Manager I have dealt with working out my numbers.I want to thank Karp Kia for making me feel so welcome and happy.I am now a proud owner of a Dune 2012 Kia Soul.Thank you,Pamela

whichwayisup

4 de feb. de 2012

I went to Karp Kia after visiting two other Long Island dealerships. I almost bought a different brand but saw this dealership on dealerrater. My experience with Ed and Todd was a totally different one than Autoworld and the other one I went to. There was no pressure and I came away with a new Kia not only at a better price but also with the peace of mind I was listened to and respected. Thank you! I will recommend Karp to everyone!

curiosidee

4 de feb. de 2012

I had gone to another dealer for kias and I had a nightmare experience. Then I went online to see if I could find a good dealership. I called and I spoke to Jonathan. I told Jonathan that I had a craptastic time at the other dealership, and I wanted to try them. He answered all of my questions clearly and informatively. He didnt give me the run around or lie about the cars. He gave me ballpark figures that were on point. He got me the car for 50 dollars a month less than what they quoted at the other dealer. My credit is "challenged" as the finance guy very nicely put it but explained all my options and even how to improve my credit. Everyone was nice, NO PRESSURE!!!The icing on the cake was that they waited a HALF HOUR after closing since I live far and spent a good 30 minutes more finalizing everything. No last minute price change, sat with me in the car, set up features for me. And since Jonathan couldnt be there the day i picked up my car, he left a red bow and a beautiful note in the car. I would call it FANTASTIC. I wont buy from any other dealer. I would strongly recommend them to anyone.

keith lebowitz

3 de feb. de 2012

this is what i wrote to my sales person Vic The experience purchasing my new car with Karp was completely enjoyable. painless and was everything I didn't expect it to be from a car dealer. My salesperson Vic, his co worker who helped with some of the paper work, the Managers etc. were all one the money. The thing that sold me on Karp most of all is the fact that I felt I was being heard, Vic, listened to my needs and concerns as well as my wants and never tried to over sell me. I have been in sales, sales mgnt. and sales training for more years than I want to admit and Vic is everything I want of the people I've managed and trained. Kudos to Karp and especially Vic............................................... Keith S. Lebowitz

gspappas

30 de ene. de 2012

I must say that of all the Dealerships I have dealt with over the years...Karp Kia isby far the most professional and respectful of the all! Errol Anderson is truly agenuine person....no pressure, courteous and knows his products. This is not a Dealership that will low ball you and try to hammer you in back end....Unlike every other Kia Dealership on Long Island. The showroom is brand new state-of the-art and inviting. I met Errol on Saturday and told him I was looking at several vehicles and would decide sometime the following week, but I really favored the Kia Optima SX...he did not harass me with phone calls...gave me his best price...we tweeked it a bit and I made the deal the next week. The General Manager introduced himself and thanked me for doing business with them- he too very professional! And then Todd Johnson , business manager, another professional and courteous person. He know his area of expertise well and was truly integral in making my deal get done. No pressure at all!and fair prices on a bunch of items I wanted added to my new toy....Bravo to the Karp Kia organization for hiring talented people. They made my auto purchase experience and pleasurable and Drama free one!! I will recommend this Dealership!! Thank You George P.

HONDABOY

26 de ene. de 2012

I went into the showroom without the intent to lease immediately but the sales rep Michael Diakanwa made me feel so comfortable that I was willing to listen to what he had to offer. I told Michael exactly what I was looking for and willing to spend. Without any pressure or stress he worked out the numbers and made it work. I had just come from other dealers and the experience there was the completely the opposite. I can honestly say this is the first time my wife and I enjoyed a trip to a car dealer. The Karp name is the first thing that drew me into the showroom but Michael is the reason I stayed. I am completely satisfied with the car and the experience and will recommend Karp to any who looks at the car.Thank you Joyce and Frank Fox.

lou064a

24 de ene. de 2012

Three's the charm. After getting My wife & son a car, it's my turn. This time a 2008 Honda CR-V. Once again Audley was ready to help & got me good to go.Well Audley, I'm done for now, see you soon for cars for my twins...lol

gizzi

17 de ene. de 2012

I had already tried out a Kia in another state and knew that I was interested in the Kia Soul. I didn't want to deal with a "Sales: person filling my head with advertising mumbo jumbo. Michael Rosenberg was the most real and down to earth sales person. I could not have asked for a better person to help me find the car I wanted. Polite, courteous and very friendly. He is the guy you want to buy your car from. Thank you Michael for making this experience enjoyable.

queenking

12 de ene. de 2012

My experience was awesome! I spoke with Michael Diakanwa and he was very helpful and pleasant. Answered all of my questions before I even came into the dealership. After speaking with him I knew this was the dealer for me. The next day I entered Karp Kia to meet Mr.Vic Travaglianti who was also nice and very helpful. Took his time to make sure I picked out a car I would love. I wanted the Sorento came in to purchase it and Mr. Travaglianti insisted I drive it. After driving the truck it was to high for me. Mr. Vic still helped me in deciding on a car that was just right for me. Micheal and Vic are salesman of the year! No rush just wanted to please the customer. So thank you to all that helped me at Karp Kia even to the ones that entered the information into the computer. The manager Kevin even shook my hand and said thank you. By the way my car in stopping traffic so many have asked me where did you get that car from. KARP KIA.

egeruoh

10 de ene. de 2012

On 10/22/11,I went car shopping with my wife, but Karp dealership was not on our list.We wanted to buy a "used" car, but since we were not staisfied with what we saw, we decided to go home. Suddenly, we stop for a red light at Karp. When the light changed we decided to check out Karp, anyway. The Consultant we met was Ms. Sjoberg. She was very calm, never mentioned of money, our credit, nor posed any intruding questions. She reasoned with us at each & every step, finally we decided to go for a new car because she matched our computer print-out price exactly(dollar-for-dollar)which all other dealerships were calling "MSP". Ms. Sjoberg had a superior "salesmanship" characteristics. For instance, money & credit standing were never on the table until she was sure we were satisfied. She took us to the vehicle & practically explained everything and answered all our questions. On the pick-up day, she stayed past her time personally waiting to make sure she delivers herself. She also showed the the special features our our new 2012 KIA Sedona LX. This is the first time in my 45 years of driving & car purchases that I felt I got my money's worth. In fact, that day, the best used car deal we got was a 35,000-mile mini-van for $18,000 before taxes etc... But, with only a few more thousands we got 2012 KIA Sedona with only 7 (seven) miles on it. I have waited almost three months before this review to make sure the performance is great also. If you need a vehicle today, I strongly recommend "KARP". They are excellent & the best dealership I have ever seen/heard of in all respects.

dceleste

9 de ene. de 2012

Everyone I worked with at Karp Kia was extremely helpful and accomodating. It was my first time leasing a new car and they made the experience easy and worry free. Kevin even went so far as to add in complimentary pin striping so my first new car would be special! I highly recommend them and will definitely be using them again in the future!

Lorraine Loschiavo

7 de ene. de 2012

As part of a family that shares a common bond, I'm pleased to advise that I recently had a wonderful experience at KARP. Today,I purchased a 2012 BUICK VERANO. With the kind assistance and professionalism of Mr. Michael Rosenberg, my choice was easy. You are very fortunate to have a Sales and Leasing Consultant like Michael in your employ. This was my first time dealing with KARP,and I will certainly recommend your "auto authority" to my family and friends.Once again, thank you for making what could be a very stressful situation, absolutely terrific!Lorraine M. Loschiavo

npennetti

3 de ene. de 2012

We love our new Kia Sorento! Everyone at Karp Kia made the whole experience wonderful. We had been looking around with other Kia dealerships and we even had a deposit on another Sorento with another dealership, forget them. We got the car we wanted at the price we wanted from Karp Kia. No hassles, no run-around, no "hidden fees", no super aggressive salespeople. The whole experience from start to finish was awesome. The salespeople we dealt with, especially Jonathan were great and Dave the manager gave us the price we wanted. Dealing with Ron in the finance department couldn't have been any easier. Everyone at Karp Kia worked so hard to have our car ready for us before the holidays, to have the financing done and all ready, the alarm and automatic start installed and ready for us. The delivery process was flawless. All the paperwork was ready for us and Jonathan sat with us and went over all of the features on the car. We can't say enough how much we LOVE our Kia Sorento from Karp Kia. I think part of the reason I can say this is because the process of buying it was such a pleasant, hassle free one. Thank you so much Karp Kia!

ysjwendy

30 de dic. de 2011

The reason I recommend Karp Kia is because the group, lead by Kevin Bradley is extremely courteous and efficient. I was provided with information on a variety of cars, and allowed to test drive the cars and SUVs I was interested in. The entire experience was absolutely fabulous. Everything was completed with in 24 hours including installing additional products I requested. Another very nice thing happen to me, the saleman picked me up so I could get my NEW CAR. Highly recommend KARP KIA.

spliz1

28 de dic. de 2011

We had no intention of buying our Sorento from Karp when we walked in, as we already had a deposit down at a nearby Kia dealer. We were simply trying to compare prices. But we instantly felt SO much more comfortable at Karp. The environment was no pressure, salesman Rick Davila was terrificpatient, knowledgeable, friendlyas was his manager, Al Parisi. My wife and I both felt so strongly that this is where we wanted to buy our car that we were willing to risk losing our deposit at the other location. We couldnt be happier with our Sorento and with Karp. Great car and great experience!

adamjunior81

9 de dic. de 2011

I have never been to a dealership like Karp. The entire experience from beginning to end was delightful in every way! Everyone who worked there was smiling and friendly. Jonathon Hernandaz (Salesman) was easy to work with and made me feel very comfortable. The only thing I had to do that day I bought my truck was sit back, enjoy the ride and sign my name. Days and weeks after I bought the truck Jonathan and the management have still been contacting me to see if I am satisfied, have questions or need help with anything. If all businesses were as efficient and friendly as Karp the world would be a much easier place.

N106fm

8 de dic. de 2011

Purchased a Kia Forte. The buying exprience was a pleasure. I have purchased new cars in the past from other dealers and always felt cheated after I left, not at Karp. The price was equal to the best price that I was quoted on the car. The deal was done quickly with no BS.

VCALABRO

7 de dic. de 2011

Overall wonderful experience dealing with Mr. Graber at Karp Kia. He was at all times helpful, knowledgeable, friendly, never pushy, respectful, and fabulous at explaining myriad new car features both before purchase and afterward. Also made us feel very welcome at dealership and introduced us to service area should any problems arise in future, very comforting, would certainly recommend Mr. Graber to others and continue being a Karp client in future.

yayyay

6 de dic. de 2011

I cannot begin to express my sincerest gratitude to the fine gentlemen that i worked directly with at Karp KIA. Sal the sales manager was very reassuring and professional. Errol was a prince, I had my two small children with me throughout the lengthy sales process. Errol was the man of the hour providing crayons and paper to keep them entertained. Errol provided the information to make an educated decision on the selection of a vehicle then showed his keen knowledge regarding the operation of said vehicle. When it came time to sign the papers, Todd was professional and helpful as well.The others who I can not name specifically were the service men who held the doors and helped carry the car seat when we picked up the amazing KIS optima sx. To the sweet young lady who offered chocolate kisses to my kids. To all the other friendly and patient employees who help this dealership provide the exemplary customer experience.I manage a small company, I envy the staff that David Karp has put together.I am hoping to do business with this group again in the near future.

croyance

2 de dic. de 2011

i visited the Karp KIA in hopes of purchasing a 2011 KIA Optima; but i decided that the 2012 KIA Sorento was a more practical approach. from the moment i met michael rosenberg, he was kind, patient, honest and unlike the reputation that car salesmen have. he was deliberate, efficient, and honest about the entire process and i never once considered looking for or choosing another dealership. i was so impressed, that i have visited the dealership a few times since leasing the car to say hello. i would recommend michael to anyone.

sonil

28 de nov. de 2011

Having purchased several vehicles in the past I dreaded all car dealerships...NOT anymore!!! KARP KIA is the exception to the rule. THEY ARE AMAZING!!! Walking in I felt truly important. Mike was attentive and patient. He never pressured me but instead listened to my concerns and explained everything fully. Ellen-what can I say, she's absolutely a sweet and friendly person! Therefore if you're looking for a true-blue, friendly, caring atmosphere this is the dealer for YOU! I recommend this dealer to anyone and everyone!!! Stop by and check them out. You'll be glad you did!

Jonquel

28 de nov. de 2011

Just purchase the 2012 Kia Rio5 from Karp, with the help of Mike Rosenberg. Hes friendly, easy going and very knowledgeable. After meeting Mike, I found what I liked and I was on my way in my Rio5 all in a few hours. A real pleasure doing business with Mike. Let me not forget Todd Johnson also very helpful. I highly recommend them. Also, I love the car and so does everyone that been in it.

leporej

21 de nov. de 2011

Everyone beginning from the Owner down to all the staff members I personally dealt with and interacted with get "five stars" from me. Their friendly and inviting disposition, excellent customer service, timely delivery, accommodating price, and continual follow up has more than exceeded my expectations of this dealership!!!

JC5794

18 de nov. de 2011

This was my first new car in 11 years so I was a little nervous. Tom A. was absolutely great. Very friendly, knowledgeable, honest and professional-at my first visit to look and purchase and when I came in to pick up the car a few days later. Todd in Finance was the same. Answered all my questions and made the entire experience very easy. The price of my Kia, financing, features and terms were all right in line with what I wanted. I originally went in because I was looking for a dealer close to home but I will absolutely continue to use this dealership and recommend it to my family and friends because my experience was so positive.

MSOBOTKA

11 de nov. de 2011

Prompt, friendly and easy to deal with. I did not buy from stock. They were proactive in getting in the car I wanted in the shortest possible time.

pcdoc2b

6 de nov. de 2011

My sales rep. Adda very courteous, friendly and a real people person. A knowledgeable salesperson who worked with me to get the best deal possible on my new 2012 Soul. I came in on Thursday and they didn't have the Soul I was looking for so Adda checked and there were three that were coming in and they should be in before the end of the month. On Monday surprisingly I received a call from Adda telling me that the Soul I wanted, including my first color choice, was in stock. After a slight miss-communication between myself and Adda on when I would be taking delivery, everything worked out in the end. Spent a little more time at the dealership than I anticipated but the end result was worth it! As I was waiting for Adda to take care of same last details; including transferring my plates from my trade in, Alfred Parisi the sales manager stopped by to talk and explain the maintenance schedule in detail to me. He even threw in two free oil changes for my inconvenience. Overall experience was top notch. Will definitely recommend Karp KIA to others. And so far I am lovin this new Soul. Thanks Adda!

arlene giannini

4 de nov. de 2011

I dealt with Audley Bullock & Todd Johnson and in my opinion they were very professional but more than that they extended themselves to suit my needs.I purchased a used Toyota Camry and love it. At first the numbers weren't compatible with my budget although I agreed. However, after thinking about it I called Audley and told him I was 'biting more than I could chew', and therefore, I felt I had to backout. That same evening, they came back with a more comfortable dealfinancially. Two days later I picked up my car (which drives like a dream) and am very happy with it. Since then Audley has followed up with several phone calls asking if everything is okay which makes me feel that if there is a problem I could go to Karp with confidence that it will be taken care of.I would definitely recommend Karp Motors!!!Arlene Giannini

linisosorio

1 de nov. de 2011

I had an interesting experience shopping for a Kia recently. My first option was this dealership since it is closest to me. From the beginning, Audley was friendly and knowledgeable. He helped us going over prices and choices but unfortunately they didn't have what I wanted, and even though they tried to interest me in other models, they were honest about the fact that they did not have what I was looking for. I then, went to other Kia dealerships that claimed over the phone that they had the car that I was looking for but once I got there, they gave me some lame excuse and tried to sell me something else which I didn't appreciate. At the end I realized that the car that I wanted was not available and that I had to go with something else. So I decided to go back to Audley at Kia in RVC since he had been honest from the beginning. At the time of purchase, him along with Todd were helpful and friendly. They went over all details of the purchase and features of the new car. Audley also followed up after the purchase calling to see that everything was working fine with my new car.I would go back to them and recommend them any time.

moneyrule79

31 de oct. de 2011

I went to Karp looking for the Optima 2012 EX. Met with Sam. Told him exactly what I wanted with a printout of the price that Kia.com has and he instead tells me that all my research is wrong, the price in kia.com is wrong and the competitors prices are all wrong. Then an insult saying that I dont know how to shop for cars and the Internet research is all wrong, didnt know kia.com was unreliable.... He takes my price quotes I got from another dealer and scribbles "all wrong" all over the paper and quotes a price that is $2500 over other dealer and refuses to even go down saying that "we are a dealer with no games" not sure what that meant, but if a dealer cant work with you, then no deal. I left really pissed off and said I am going elsewhere, then Sam emails me and calls me asking if I got the car yet. I thought ok maybe he wants a deal, then by email he gives me all the rubbish of how other dealers are lying and so on, then over the phone he again says the price is set in stone, take it or leave it in a rude way. So I left it and told him to never call me again.End up getting the car from another dealer (left them a good review) at $2300 less than Karp with friendlier service who were willing to work with you and beat or compete with other dealers prices.

wagner862

29 de oct. de 2011

Errol Anderson was very friendly, and explained everything with the new car thoroughly. The car was ready when promised, and all paperwork taken care of.

Carol Soul Kia

20 de oct. de 2011

I had the most wonderful experience buying my new Kia. .Craig Graber the leasing agent could not do enough for mehe drove me to drop off my lease car and we road back in my new Kia and he showedme all the features and explained how to use them. Al and Craig made me feel like family.And I got a BIG RED BOW on my car to boot!!!Thank You Guys

aliengreen

14 de oct. de 2011

Our salesman Craig was very courteous and professional. He made himself available to any questions we had concerning our new purchase. Upon picking up our new Soul, he explained all the features the car had to offer and helped me set up my bluetooth phone and ipod. He even followed up with a phone call after picking up the car to see how we liked it and if we had any more questions regarding the features of this vehicle. I see why Diane loves dealing with Craig,treating us like family. No pressure at all. His manager Al was very personanable and knowledgeable regarding the Kia products. He was concerned about our satisfaction regarding our purchase and made himself available to any questions we had pertaining to the Soul. He also went over servicing schedules for our new Soul. Unlike other dealerships, Al came out on the floor and talked with us, making us feel very comfortable. He treated us with respect and made us feel right at home.Karp's finance manager Todd was very helpful in clearly explaining the additional products that were available but certainly did not pressure us into purchasing any. He was very informative and professional and addressed our needs. Our overall experience was a positive one and we would certainly recommend Karp to our family, friends and co-workers. THANKS to the Karp team for letting me drive away with a Big Smile :) on my face.

tcsfoong

11 de oct. de 2011

Went to Karp Auto to purchase a used Kia Sportage and met Mr. Audley Bullock. The transaction went smoothly. The car I went to see couldn't start and I was offered another Sportage, same year with less miles. The price was fair and he did not try to talk me into taking out a loan when I told he I was paying cash. I had experience with dealers who would charge more if paying cash by telling you that the internet advertised price is for financed purchase only. There were a couple of cosmetic problems with the car and he promised to fix them which he did when I went to take the car. There was a problem with the windshield, a crack, which probably happened after inspection was done, but he got approval for me to replace the whole windshield and reimbursed me the cost. His manager, Tim, was very graceful when he handed me the check for the cost of the windshield. It was a positive shopping experience and I would certainly recommend this dealer if one is looking for a car, either used or new. Audley is one of the nicest auto sales peraon that I have the pleasure of dealing with and I have purchased many cars the past 30 years.

chiprexx

7 de oct. de 2011

I walked into Karp Kia as anyone would,unsure about how the day was going to go. I was greeted by Tony Barone who sat with me and listened about what I was looking for, (2011 optima EX). After our conversation Tony quoted me a price for a lease and I was stunned. I thought I would be paying what I was for a base model, I got a loaded optima turbo for a steal in my book. Tony is a true gentleman, from start to finish it was all about honesty, no pressure and no games with Tony. I have never left a dealership with a new car and felt good about my lease until I met the staff at Karp, ( I have leased many cars before and felt ripped off at other dealerships}. I still can't believe I and driving this caliber of a car for what I am paying per month. I feels good to know that there are still honest dealerships in the world and I will be returning to Karp in the future.

ourgrandson

5 de oct. de 2011

The overall experience was good. Our salesman was very nice and did not press to get more than we wanted to spend. There was no pressure to sign.

Bob Zeltmann

26 de sep. de 2011

We needed to replace our 2006 Kia Sedona that was totaled in a flood. When we called Karp we were looking for a used Sedona. Our car was an EX model and we knew that it would be difficult to get a new Sedona EX for the same payment we had before. In speaking to Craig he said the new LXs had some new features that were worth seeing and he would be willing to work with us on the price. He was knowledgable about the car and his inventory. Because our home was flooded as well, we were dealing with alot. Craig was sensitive to our time and made the entire process so easy. He was a pleasure to work with. I would gladly recommend Craig and Karp Kia.Bob and JuneAnne Zeltmann

captkaos69

25 de sep. de 2011

There is just nothing bad you can say about this place. Thank you Dealer Rater for helping lead me to Karp. I went to Mike Rosenberg with the understanding that he was the best of the best and he did not disappoint. I did all of my research and came ready to do business. My wife was in an accident last week and her car got totaled so we needed a new one ASAP. Was really interested in the Kia Sorento. Mike literally jumped through hoops to show us 3 different cars that were buried in their lot. When we found the one we wanted, Mike, Todd, and the rest of the team there worked tirelessly to get us the best deal possible while our new ride was being prepped to better than new condition. We drove out a few hours later with a great ride, got a great deal, and were happy to be welcomed to the Karp family. Mike will recite the owner's manual to you if you let him. Always answers questions and knows his stuff. Thanks Mike & Todd and thanks Karp Kia for making our day.

Bobby d

20 de sep. de 2011

From start to finish, the whole experience was very painless. Both salesman, Craig, and sales manager, Al, were very knowledgeable and friendly. I was able to buy the car I wanted( Sorento EX 6 AWD )at what I thought was a very fair price. I would definitely recommend the Karp. Bob Davidson

rsammy1114

14 de sep. de 2011

I placed a deposit on a 2012 sorento. When i was to pick up delivery on Sept 11, 2011. I noticed paint chipped and an attempt to cover up with touch up paint. I told salesperson Adda . Her response " The car does not come in a box". I cancelled the contract and left.

karen5264

31 de ago. de 2011

This dealership this at the top of their class. Not a bad thing to say from start to finish. I would definately recommend them to all my friends and family

tjm11580

30 de ago. de 2011

The staff were professional courteous. All aspects of the sale were explained thoroughly and all my questions answered in an efficient manner. I will be recommending KArp Kia to my sistwer for her purchase.

lucksoup

28 de ago. de 2011

This was the best experience buying a car that we ever had. Errol (salesman) was very informative and very easy to work with...Al, the manager was also quite helpful. Both of them answered all of our questions and worked in an organized and timely manner. We highly recommend Errol and this dealership.

cvozab

23 de ago. de 2011

Buying or leasing a new car can be a traumatic experience. Mr. Bullock was extremely professional, friendly and so knowledgeable. He made leasing our new Soul a great experience. We are greatful for the pleasant experience and will be recommending Mr. Bullock and Karp to everyone.

DonnaVal711

20 de ago. de 2011

The last time I purchased a car was 8 years ago. Dealing with Errol, Al and Todd was a wonderful experience. I would recommend this dealership to anyone. Of course, the fact that I absolutely love my new Kia Soul! is the best part.

MrsDonely

11 de ago. de 2011

I am VERY HAPPY that I went to KARP KIA to purchase my vehicle. The atmosphere of the dealership was EXCELLENT. I went in the middle of the week early morning so the dealership was not very busy yet. I was greeted by Audley who came across as conncerned and genuinely wanting to help me; not SELL ME A CAR! He listened to my "requirements" and worked with me from there. He gave me EVERYTHING I was asking for when it came down to the breakdown of finances & even educated me on the process of purchasing a vehicle. I went & picked up my husband and brought him back to the dealership to show him the vehicle & introduce him to Audley. We did a test drive & started the paperwork right after that. My husband was EXTREMELY happy that the entire process was not long & drawn out. He had scared me into thinking & preparing that the process would have me there until 9 PM which was a whole 8 hours from the time we walked through the door. But instead the whole process probably took about 2 1/2 hours. Audley handled his paperwork then sent us over to the Finance Dept where the gentleman only worked with us for about 25 mins. he got us an OUTSTANDING RATE with the bank and then we were out the door. FABULOUS!!!If I ever have to purchase another vehicle again I will DEFINITELY come back to KARP KIA & if Audley C. Bullock is still employed there, I will ONLY WORK WITH HIM as my Sales Rep. He is an OUTSTANDING Sales Person! DON'T EVER CHANGE AUDLEY, you do GREAT work! =-)

smurillo

3 de ago. de 2011

Great service very friendly didn't beat around the bush. They knew exactly what I was looking for in the 2011 Kia Optima SX and made a deal on the spot even after going to other dealerships. Definetly recommend stopping in if just to even listen because they are not at all pushy and listen to YOUR needs.

rreiner

2 de ago. de 2011

After being at 3 other Kia dealers my defenses were up. Within 5 minutes i did not need to be so defensive. The price on the internet was the price. I had told Sam the salesman i wanted to go over what incentives i qualified for before i even looked at the vehicle, and he was helpful and knowledgable. during the the whole process they never asked for my ss# like all the other dealers. Until we had made a deal and test drive, and all incentives and the actuall price then i gave them my information. Karp Kia doesn't have any of the bs fee's. none hidden none shown. Karp kia is a very relaxed buying experiance, never was i pressured into anything at all. Buying a new car is pressure enough. No lies no misconceptions, no scams, the whole process was great. I went into Karp just to look and ask, I could not believe i was talking to a salesman, everything i discussed was where i wanted it to be, a couple of hours later i drove home in my new car. It is a 2012 Kia sedona. I would recomend them whenever i can.

cherryfortekia

30 de jul. de 2011

Mr. Audley Bullock made my sales purchase a pleasant one. He told me to take my time and look at the various autos for sale, and there was no pressure involved. Mr. Bullock is a professional in the true sense of the word...courteous, helpful, and he took care of all my paperwork for me as well, so there really was no stress involved. Not only that, but when I was ready to pick up my car, he showed me all the features of the car and made sure that I was comfortable with the car before driving off on my own. I would definitely recommend to anyone to go to Karp Auto, especially to Audley Bullock. I also met with other employees from Karp, and they were as courteous and as professional as Mr. Bullock.

wineron40

30 de jul. de 2011

Met with Errol, he explained everything to us . We told him that we were going to visit 2 other dealers before we would make s decision. The other dealers turned us off. Returned to him, and bought the car, mainly based on our treatment by Errol. He was very personable and knowledgeable and treated us as human beings not a sales number.

tenacrefarm

30 de jul. de 2011

This was the most enjoyable car buying experience. Easy to deal with, very friendly and well informed sales representative, Adda Sjoberg. I just purchased a 2011 Kia Soul for my son. I am confident with my purchase and with Karp Kia. Would definitely recommend this dealership, and Adda, to my family and friends. As a Ford owner, 2007 Fusion, 2010 Mustang GT and a 2011 F150, I am now considering trading in my Fusion for a Kia and I would return to Karp Kia and Adda. For the record, I drove 200 miles, one way, to purchase this car from Karp Kia.

Kevinhalligan

23 de jul. de 2011

Our experience with Audley Bullock at Karp Kia was really great. He spent a ton of time with us I test drove 2 different cars while we were there, 1 car he knew we had no intention of buying but he insisted we test drive it anyway to see the difference. This is unusual at dealerships. We did not plan on buying the car that day but the customer service was so outstanding and Audley went out of his way to make my wife and I feel comfortable, so I decided to pull the trigger (especially because we got a great deal.) I have recently been to several other dealerships and had some awful experiences and some good ones, but Karp Kia was one of the best. Highly recommended, definitely ask for Audley.

drdsshin

10 de jul. de 2011

I had been shopping around for a hybrid for a while, and saw the Optima hybrid with the premium trim we had wanted. We knew there wouldn't be any kind of discounts on the hybrid with a premium trim - these cars are very difficult to come by these days, and instead of low balling to get us to come into the dealership, Karp Kia was very honest and up-front with us about the price. Once I came to the dealership, I met up with Sam, who gave us a test drive then went over financing options. The car came with some options that raised the price above what we were hoping for, so we didn't buy that day. Sam understood and was not pushy at all. He didn't try to sell us a different car than what we wanted. Instead, over the next week he took the time to talk to management and contact us to come to a price we could both accept. When I returned to pick up the car, everything went smoothly and as promised. Sam and the entire team were friendly, professional, and you didn't just feel like another number there. I'm very pleased with the car so far, and wouldn't hesitate to recommend this dealer to everyone. Thanks!

thismomrocks94

28 de jun. de 2011

Every employee that we came in contact with at Karp Kia was super nice to us. My husband & I went there looking for a Kia Soul. Sam introduced himself to us & from that point on treated us like family. He was great; he took his time to show us which models they had in stock as well as LISTEN to OUR needs. We sat in his office & he patiently explained leasing to us (we have only purchased in the past) & answered ALL of our questions. (There was NO PRESSURE -just information) We were torn between 2 differnt models & price mattered, then Sam introduced us to Ronnie, who became our finance guy. Ronnie worked his magic & got us into the sports model at a price we could afford. :-) I commend Sam & Ronnie for their professionalism as well as their teamwork. Sam even called me the day after delivery to make sure I was fully satisfied w/ the purchase as well as extend an open invitation to come in or call him w/ any future questions or issues. KARP KIA IS A CLASS ACT that is a rare find in this day & age. I highly recommend them, they will make you feel right at home. Thank you all for a refreshing experience! :-DTina

mosk1

28 de jun. de 2011

We were purchasing a car for our daughter, and after much research, found the Kia Sportage to have the highest possible safety rating, with an amazing amount of standard safety features, at an affordable price. We visited several Kia dealers, but found Karp Kia to be both fair and honest. Adda, and everyone else at the dealership (Al, David, Todd, etc.), were great to work with. As a result,we will -- and have already -- recommend our friends to take a look at the Kia cars, but only at Karp!

mrc3656

23 de jun. de 2011

great place great service great vehicles amazing people very knowledgable would recomend to everyone michael rosenberg knew all about the vehicles was extremely friendly and worked hard to get me into the car i wanted

bubbly309

13 de jun. de 2011

My husband and I bought a Kia Sorento two and a half weeks ago. We decided on a Kia Sorento because it is rated very high by Kelly Blue Book and Consumer Reports. We had previously rented a Kia Almanti on our honeymoon and a Kia Soul when my car was in the shop and we enjoyed driving Kia.We are a new family and buying a car is a big deal since we live pay check to pay check. I thought we we getting a great deal and doing fantastic. We went and looked at cars. We went back to Kia because we liked the Kia Sorento. We were looking at it in FWD and AWD (we wanted to know the price difference. The difference between the two was roughly $2,000 so my husband agreed for AWD. We said we wanted a Kia Sorento AWD with the third row. No extras but to have the third row, you needed the convenience package so we said fine. Tom said they had a Kia Sorento AWD with third row and convenience package on the lot and quoted us a price that we thought was great. Tom said we could not see it because it was on their other lot. We put a deposit down unseen. My husband went back the Wednesday before we were picking it up (we picked the car up the Saturday of Memorial Day Weekend) to work out financing. We were hoping to trade in a 2003 Saturn VUE for close to the Kelly Blue Book dealer trade in (which was $6,500) but all they offered us was $3,200 and they would go up to $3,500. It is worth a lot more so we didn't trade it in, we are trying to sell it private (like they suggested) because otherwise we could not afford the Kia Sorento. We went to pick up the Kia Sorento and the car looked great. You couldn't read the top of the window decal (I should have suspected something there). We got home with it and were showing my parents the car and we noticed it was not AWD but FWD. We did not negotiate because we thought we were getting a good deal. They said they were having a demolition sale. How did we know it was not the car we wanted. We wanted AWD for our baby so we can be safe and travel with her in bad weather if necessary. We called Karp Kia immediately when we got home noticed it (we didn't even drive 10miles in the car). Karp Kia said it was the Vin # on the contract and the deposit. We made the deposit and never saw anything about the car but the Vin #. How would we know it wasn't/was a Kia Sorento AWD? All Karp Kia would do was offer us 1 free oil change. I wrote my review on here and Ellen Karp respond back to me right away. She was very nice and understanding. We discussed the situation and she really wanted me to be happy with it. I am very happy now. I still have FWD and I do not feel I was ripped off. I feel much better about it after speaking with Ellen. My husband and I enjoy driving the Kia Sorento and highly recommend it and Karp Kia.

J DePaul

11 de jun. de 2011

Michael is the best sales person I have ever dealt with. He is friendly, professional and very informative. We had originally gone to a Kia dealer closer to our home, test drove the car and really liked it. However the sales person at that dealer offered NO information about the Kia Sorento we were interested in. So we left and I decided to look for a dealership that had been reviewed by customers on Dealer Rater and that is how we found Karp. Although Karp is about 40 miles from my home and there are 3 other Kia dealers closer to my home, the trip was worth it. I would highly recommend Karp to anyone looking for a Kia, Saab or Buick.

jescience48

4 de jun. de 2011

The salesman and managers were extremele helpful in satisfying our needs. All promotions were explained. All financing options were detailed. A thorough introduction to the vehicle's features and controls took place upon delivery.

Dougmgold

2 de jun. de 2011

After visiting numerous Kia dealers throughout New York, I cannot say enough good things about Karp Kia. All the other Kia dealers only wanted to play games and make the customers stressed out(Amazing that these dealers can remain in business). Karp Kia made my car purchase an enjoyable experience. My salesman Tony Barone was a complete gentleman as well as the manager Al Parisi. They said they would get me the car that I wanted and they did (NO GAMES). I look foward to purchasing my future vehicles from KARP. I will 100 % recommend Karp Kia to my friends and family. GOOD JOB GUYS!!Thank You,Doug G. and Mary Anne H.

adamkhan

31 de may. de 2011

My experience is a unique one because I did not purchase the car from Karp due to the lack of inventory from Kia. But Christina and Al were extremely professional. very helpful and tried their best to find the car for me. They went above and beyond the call of duty. They both are a great asset to Karp Kia. In the future I will definitely come back to this dealership. I would have prefered to buy the car from them. Hopefully in the near future. Keep up the great work Al & Christina and thank you gain for all your help.Thanks,Adam K

russokia

28 de may. de 2011

Great dealership, all persons I worked with were very helpful, this is my first KIA, purchased the Soul for my wife. She is very happy with car and has expressed she liked this dealership.Each person I needed to talk with were very helpful, from salesman, finance person to manager.

Tomngolf

27 de may. de 2011

Mr Anderson, your/our sales person was attentive to our every question, even the ones we probably asked more than once. Mr. Anderson's demeanor was such that my wife and I felt we had his full attention at all times without being rushed through the entire process. In fact everyone we came into contact at the dealership gave a very good of themselves and the dealership. Tom & Fran Pellegrino

katerini1

16 de may. de 2011

I had the best experiance with Karp Kia.The sale person Michael Rosenberg, is the best sale person I ever had the pleasure to work with. Very professional, did cater to all of my questions and needs, very helpful and accomodating did all of the paperwork the same day in record time, and I was able to drive away only a few hours later with my brand new Kia SOUL 2011. I would recomend getting a car at Karp kia any time. Iam very satisfied customer, and thank you again for such a pleasent experiance.

Rdavid

14 de may. de 2011

I was very happy with the service, and friendliness. Adda did a great job in explaining every little detail with accuracy.Only thing is I requested a gray interior, and when I got the car it was a light gray. not what i expected, I should of seen the car first, but it didn't break the deal.I will recommend this dealership to my family, and friends.

prioretp

11 de may. de 2011

Found this dealership to be the most friendly with regard to my needs as a first time leasee of the Kia brand. Mr. Bullock did not at any time pressure me while I was making my decision whether or not to select his dealership or one of the others I visited. All other employees I came in contact with at Karp were also congenial. I will more than likely recommend Karp to anyone I know who is in the market for a new car or lease. I thank them for making my experience a pleasant one.

joebfx

9 de may. de 2011

I purchase a new vehicle every 3 years on average, either for myself or for my wife. KARP gave me the BEST buying experience ever. The dealership was clean, well organized and made you feel welcome from reception to purchase. Sales staff was professional and knowledgeable. Michael Rosenberg handled my sale and made the experience one of the easiest purchases I have ever had. Explained everything in detail and no double talk. Vehicle was ready on time and in pristine condition. The finance sales person Todd Johnson was curtious, professional and did not exert the pressure that usually aggrivates a buyer. My first contact with KARP was with Nicole Slater, Internet Sales, over the phone, her demeanor and honesty were readily obvious before going to the dealership. She introduced me to Alfred Parisi, the Sales Manager, who did not hide behind a wall or backoffice, with the salesman running back and forth, he took an active role in my purchase and it was a pleasure dealing with him. Alfred and his entire staff did KIA proud

PIERREPJG43

27 de abr. de 2011

The dealership and salesperson were very professional. The negotiation was not hostile and I felt satisfied with the deal I received. The dealership is a multi brand dealership (Buick, Kia, Volvo and Saab) and I would recommend it to friends. The Kia showroom is being renovated, so I did business in the Buick Showroom.

eddieshere

26 de abr. de 2011

Before heading to this dealer I made most of my communication and quoted by email.The deal was pretty good and it got me to make time to go there. The salesman Errol was definitely amazing, asked plenty of questions to get us additional rebates and wasn't pushy or coercive.I purchased a Kia Fort KOUP with lots of options and this is a great car for the price. When looking for a dealer I think everyone should take note of this comment below.For employees to speak hightly of their employers really says alot to me as these guys did.as a customer this is the type of place I would like to spend my money knowing that we are supporting a great employer who treats their employees well.Thanks Guys,Edwin Martinez

John and Jo

20 de abr. de 2011

It was a most pleasant experience from the moment we entered the showroom to our final purchase. The salesperson, Christina, was very personable and attentive to our needs. She was knowledgeable about the vehicle and did her best to find one which had the options we were interested in and we were able to test drive it. Never did we feel pressured to purchase the car, something we dislike from car salesmen. Her boss, Al Parisi, was most accomodating as well and we feel we received a good deal on the price. We felt we were amongst friends throughout the transaction. As Christina was explaining the functions of the car after the purchase, a gentleman came over and commented what a great looking car it was and then kiddingly told us that Christina did not come with the car. After he left, Christina told us that he was the owner, Mr. Karp. It was nice to see the owner get involved incognito. We are senior citizens with many car purchases throughout our lifetime and we must say this was the most stressless experience. We highly recommend Kia Karp!P.S. There was a minor problem with the car after our purchase and the service department resolved it. The personel here was just as attentive and pleasant! Thank you.

mycats

13 de abr. de 2011

I had went to a different dealer first and was treated badly, even though I had bought a car there before, so I left. From the moment I waked in the door at Karp I was greated warmly and treated with respect. I knew what I wanted and the price I wanted to pay and Errol found me exactly what I was looking for. He did not try to high pressure me into something more expensive and made it a pleasure to buy the car. When I picked up car he helped program the blue tooth for me and made sure I knew how everything worked where everything was, like the lever for the gas cover on the floor. Was just a great experience.

DarrinDeirdre

13 de abr. de 2011

The easiest car purchase ever made. If youre in need of Professional, Courteous, Fair and Family oriented car purchase, look no further. Errol Anderson will make sure youre completely satisfied before you leave. ....and they provided information regarding Kia discounts and specials which saved us an extra $1,500.Fantastic!!

Cristy

9 de abr. de 2011

The dealership as a whole did a great job of engaging the buyer. Scheduling a time to meet with a salesperson to test drive the vehicle and get any preliminary questions answered was a very effective use of my time and the dealerships time. The sales person did not use any inappropriate sales tactics. The actual purchase of the vehicle was a bit rushed but still a very pleasant experience.

shanlaw

8 de abr. de 2011

I definitely enjoyed my experience at Karp Kia. Errol Anderson was a delight to deal with. He was professional at all times and never made me feel pressured to buy the vehicle. When I picked up my truck Errol made sure that I knew exactly how to use everything and that I was comfortable in the truck. Al was very nice as well!!

calabrese 6

8 de abr. de 2011

After having visited two other Kia dealers on Long Island, Lindenhurst and Medford, Karp was a breath of welcome fresh air. The sales representatives were both knowledgeable and attentive. I had been looking for an Optima for several weeks. The sales representatives at the affore mentioned dealers were not nearly as professional as Audley and Todd at Karp. The whole process was extremely positive at the Karp dealership. Audley took the time to give my wife and I a tour of the dealership. He introduced us to the service manager, parts department manager and other members of their highly professional staff. Every member of the dealership my wife and I were introduced to was friendly and personable. Even casual meetings with other staff members were positive and friendly. It is my hope that the positive feelings I have experienced to date shall continue in my future contacts with Karp.

donna329

2 de abr. de 2011

This dealership was a pleasure to work with. I particularly like the fact that they did not attempt to sell extra warranty plans and or features to the car. Todd made the loan process went smooth and fast for me. The sales force is not aggressive as another car dealer I visited before Karp. This is why I did not want to continue the process with that dealer.

tdcjr48

2 de abr. de 2011

I was given $ 1900 better trade-in for my 2008 sportage than previous dealer who had sold me 3 others by Mr Audley Bullock. he gave me an excellent price on the new 2011 Sportage even though it was equipped with more electronic equipment than i was looking for at the time. After using the Vehicle 3 months ,i couldn`t be MORE pleased.It is a BIG step up from earlier Sportage model years in performance & comfort. I travel 11 miles past 2 other dealers for servicing just because of the staff at at Karp making my wait so enjoyable & friendly! I would recommend them to any one who asks.

copper430

28 de mar. de 2011

i have nothing negative to say about my experiance with Karp Kia. everyone was friendly and helpful. i would definately reccommend Karp Kia to my friends and family. im am sure that when i go in to have the car serviced for the first time i will receive as friendly of service as i did when i purchased the vehicle.

BDox34

26 de mar. de 2011

Both Tom and Al went above and beyond to hunt down the exact vechicle I wanted. They were both very curteous and professional. I would recommend them 100%. Tom had to travel to Albany to pickup the vechicle andit was down quickly. Every ascpect of the car was explained in detail. They even programmed my bluetooth for me.

kgdot

26 de mar. de 2011

Audley was, and continues to be, a great salesperson and representative of his dealership. It was a pleasure dealing with Audley and Karp Kia from start to finish. He has placed follow-up phone calls to ensure our satisfaction. I am confident that I will continued to be satisfied with their service for years to come.

Nicole Marie

17 de mar. de 2011

After discussing the high price we were given Karp Kia realized that they were able to sell the car at a more reasonable price that we felt was fair unlike other dealerships that were not willing to negotiate their price. We were happy with their service and appreciative of their timely call backs seeking customer satisfaction.Since our purchase we have recommended Karp Kia to friends and family.

ecrowe

15 de mar. de 2011

customer service horrible. Spent $1,600 for repair.. not one thank you, not one "have a nice day." Just the worst check in people ever. He was more interested in his lunch than anything else. Enterprise Rental people were ok. I was going to look to buy a another car here, but I would never return to this dealer, not in a million years.

cdloco44

1 de mar. de 2011

I was buying a new car and received great assistance from Audley Bullock as well as the manager Al and the finance department Todd Johnson. I was delt with in a straight forward manner and felt no pressure to buy what they wanted me to. I bought what I wanted and everyone was very helpfull.

rf133

28 de feb. de 2011

My wife and I were in the market for a new 2011 Kia sorento.we went to atlantic Kia to look around and had no luck.the people there were clueless.Then we heard about karp kia and took a ride over there.The people there were very professional and friendly.We met a salesman named Barry who was very knowledgeable and showed us the Kia sorento.After a test drive we bought the vehicle.Everything worked out fine. We love the truck and very highly recommend this dealership to family and friends.We cannot wait to buy our next vehicle from your dealership.thank you.

jessmemphis

19 de feb. de 2011

Our experience with Adda and Todd was a very pleasant one. They worked with our busy schedule and was even kind enough to keep us posted on the processing of our paper work and loan acceptance. They worked very close with us and was so delighted and warm hearted. I appreciated doing business with Karp Kia Auto.

omalleykia

16 de feb. de 2011

After having a terrible experience at another dealer, I went to Karp and couldn't believe how honest, upfront, friendly and responsive they are. No high pressure sales or games, no extra hidden fees etc. I was able to pick up my car the very afternoon I picked it out. They actually made the car buying process a pleasure. Thanks

rrosie

4 de feb. de 2011

This was the 3rd kia dealership we visited.too bad it was not the first because it was truly the BEST !!!Our salesman Audley Bullock went above and beyond as he explained everything about our car.Truly a courteous gentleman.Answered all our questions.Went over the entire car,inside and out,so we were very confortable driving away.My husband and I have purchased quite a few new cars in the last 40 yrs. but i can honestly say this was a great experience.Also the manager was again was friendly,nice and helpful.Love,Love,Love our new Kia!!!!!!Thanks again Audley P.s. We also got presents a Kia totebag and a great Kia baseball hat,what a great day,fantastic new Kia,presents and dealing with a great salesman.

nwarkenthien

31 de ene. de 2011

The reason I gave "5" ratings is because this dealership deserves it. Every person I came into contact with was helpful & courteous especially the sales personnel, Adda Sjoberg. She worked with me patiently to find the exact car I wanted and worked tirelessly to work out the payments that fit my budget. I have never experienced such good salesmanship. There was no pressure tactics--just genuine helpfulness. I appreciate being treated so professionally. They made me feel important & respected my views on what I wanted. Overall it was nice to encounter people that sincerely care & respect their customers needs and wants.

Vess4

17 de ene. de 2011

We purchased a 2010 Kia Forte. Our salesman, Audley Bullock, was very friendly and very helpful in making our purchase. He went out of his way to make sure we were satisfied with everything. I would recommend this car dealership and Audley to anyone looking to purchase a vehicle.

ciro69

15 de ene. de 2011

I WALKED INTO KARP AUTOMOTIVE ON JANUARY 8,2011 WERE I WAS GREETED BY A SALES PERSON,WE SAT DOWN AND GOT DOWN TO WHAT THE KIA SOUL PLUS CAME EQUIPT WITH. I WAS IMPRESSED SO WE TOOK A TEST DRIVE.I FOUND THAT THE CAR HANDELED WELL IT A NICE RIDING CAR FOR ITS SIZE.THERE ARE A LOT OF DETAILS IN THE INTERIOR DESIGN OF THE CARWICH WAS VERY WELL TOUGHT OUT.ADDA SJOBERG EXPLAINED THE WARRANTY ON THE SOUL PLUS ALL THE SAFETY FEATURES.I WOUND UP BUYING TWO CARS.WHEN I WENT TO PICK UP THE TWO CARS WITH MY SON BOTH ADDA AND THE MANAGER EXPLAINED THE MAINTENACE THE ROAD SERVICE.ADDA THEN SHOWED US HOW TO EVERY THING IN THE CARS PLUS SET UP CELL PHONE BLUE TOOTH.I AM NOW A VERY HAPPY KIA OWNER AND WILL RECOMMEND THE KIA AND KARP AUTOMOTIVE TO MY FRIENDS FRANK CINETTI

bobolynx

9 de ene. de 2011

I purchased a 2010 Kia Soul from Karp Auto. Audley Bullock, my saleman, treated me with respect and handled the transaction professionally.I traveled from Stamford Ct.and it was worth the additional $1200.00 in savings that Karp offered.My Kia was delivered neat and clean despite 12 inces of snow a couple of days before.The best thing I could reccomend to Karp Auto is to open a dealership in Stamford Ct,(no dealer within 20 miles).I recieved a follow-up call a week after the purchase and this corrected some missing paperwork for Ct.D.M.V.(Overnight Fedex) Overall a good experience from the staff across the Sound in Long Island.

cepearl

5 de ene. de 2011

It was in our best interest to purchase a car brand that we have been driving for the last 7 years. I did have a situation at the dealership but the issue was promptly resolved by the General Manager.This dealership has a very large inventory of cars in stock.

kpbtmg

4 de ene. de 2011

Dealing with Sales Manager David Wells was by far the most pleasant experience I have ever had in any car dealership. All information I requested was made available to me. Questions I had on price and payments were answered in an up front manner which was something another Kia dealer that we had dealt was not.

guillaume

3 de ene. de 2011

Nr. Bullock was very knowledgeable about the car and very professional in his attitue. He took the time to answer my questions and go over the workings of the car without rushing me out of the dearlership. I would recommend anyone that is looking for a car to go to Karp Kia and look up Audley Bullock. It was his friendly attitude and attention to detail that sold me on the car.

davidgrunin

29 de dic. de 2010

Karp Kia's service department was extremely helpful. Mark was knowledgeable and had the vehicle repaired on time and as promised. When dealing with the sales staff, Al and Tom, I found them to be non pressuring, friendly, low key and made the buying experience less stressful. In addition the return of my previous lease was smooth and extremely efficient by Ellen. I would recommend this dealership overall to anyone interested in purchasing or leasing a KIA product.

Avelino

22 de dic. de 2010

The service we received was courteous and friendly. They were able to answer all our questions. It was a pleasurable experience. The car was ready when promised and everything was explained fully. I would highly recommend this dealership when looking to purchase or lease a car.

cheddar76

21 de dic. de 2010

I gave this rating because everything was wonderful and easy to make my purchase. The last time I bought a car I bought a Nissan and everytime I have to deal with them it is miserable. Before that car I leased an Audi and they were pretty good. The associates at the Kia dealership are wonderful. Had to go in for service and that was quick too. Much more satisfied with the Kia than Nissan and even Audi.

camaro124

20 de dic. de 2010

I was looking for a Kia and was recommended by a friend who had just bought a Kia at Karp. He said he had a great experience. Since I am skeptical about dealers I had to find out for myself. When I got there I was greeted by Michael Rosenberg. He was knowledgeable and friendly. I was able to get the car I wanted at an unbelievable price. I definitely would recommend Karp Kia.

11sarah12

20 de dic. de 2010

Michael Rosenberg was very friendly. In tandem with the finance department, they worked with multiple banks to get me the best loan possible. The owner of the dealership came out, gave me a walk through of do's and don'ts of driving a new vehicle, then personaly thanked me for buying a new car from them.

jtscalisto

15 de dic. de 2010

Our experience with Karp Kia/Volvo/Buick/Saab was excellent. From the moment we walked in we were met with extremely knowledgable and friendly service. Mike Rosenberg, our salesmen, took his time with us and had us test drive the vehicles we were interested in. He was very pleasant and extremely knowledgable in all aspects of the vehicles. The dealership is very professional and the staff should be commended on their commitment to extraordinary service. I would highly recommend Karp to anyone shopping for a new vehicle.

eddyrajwan

13 de dic. de 2010

After looking for car for my daughters I was recommend by my brother to visit Karp automotive when I got to the dealership My experience was great no pressure sale a very knowledge sale manager Al that did all he can to get me the best deal and the best car for my daughters. The owner daughter Ellen Karp was a great help when a question came up and Al was not available. I am very happy with the attention I receive at Karp automotive and highly recommend it to anyone.Eddy Rajwan

lmbohne

12 de dic. de 2010

I had a wonderful experience at Karp Kia and I would highly recommend them to anyone. I loved that it was a family owned and family run business. They made me feel welcome, appreciated and important. Everyone who helped me was knowledgable and attentive. They were friendly and warm. I felt totally confident in my new car purchase.

sroos

7 de dic. de 2010

I leased a New Kia Sorento from Karp Kia and had a great experience. The entire staff was friendly and helpful. The sales process was easy and not high pressure. My salesperson Craig was very knowledgable and helped me select the vehicle which was right for me, regarding features & pricing. I would definitely recommend Karp Kia.

mstngsully

6 de dic. de 2010

I needed to find a suitable family car that would fit 7 people yet not be too big or too expensive. After going to several Kia dealerships I decided to purchase a 2011 Kia Sorento at Karp. The dealership had good reviews online and the service in-person was even better. Adda and Errol were very friendly, knowlegable and not at all pushy. They located exactly the car I was looking for and provided a pleasurable buying experience. The finance manager,Todd, also worked out a good financing arrangement that met all of our needs. I would recommend Karp as a trustworthy dealership to buy from.

awild

2 de dic. de 2010

At 40 something and never owning a new car, I did extensive research, I knew exactly what I wanted. I went to another KIA dealer first, but left with a bad feeling. The next day I went to KARP. Within minutes of walking through the doors, I felt at ease and comfortable. Michael Rosenberg combined courtesy, professionalism and knowledge to make the whole experience a pleasure. When showing off the new car, I always mention the buying encounter. The entire process with Michael and the staff at Karp has made buying my car a truly enjoyable.

drivinghappily

1 de dic. de 2010

This dealership listened to our needs and searched for what we wanted. We were very specific in what we needed and they were able to meet our needs. When the car that we ordered was not shipped from the manufacturer they were honest about it and called our home to tell us. I give them alot of credit for making that call. The customer service was great. Not only did they go over our new car with us in detail, they called us the next day to make sure we were satisfied. I would go to this dealer again for my next car.

sweetie4

30 de nov. de 2010

My experience with the Karp dealership in Rockville Centre was wonderful! Everyone was not only professional, but friendly, accommadating and knowledgeable about ALL the vehicles they offered. When I informed them of my financial parameters, as well as the important features I desired in a car that I was to purchase, they were quickly able to determine that the KIA Soul would be a good match. Indeed, they were right. They never pressured me into a decision, displayed patience with ALL my many concerns and questions, and when comparing their integrity with other dealerships, their rating proved to be far SUPERIOR to the others. HONESTY and INTEGRITY are two imperative ingredients when someone is making a purchase as large as a vehicle that they are expecting to last throughout the years. That is exactly what I got from them. I am completely confident that I am in very good hands with Karp. Their reputation says it all because the name KARP has been in business for over 50 years under ONE name, in ONE location, serving the public loyaly and backing their products 100%.