AcuraBuyer

13 de dic. de 2015

After negotiating on price, color and going there to buy the car, the Internet manager Kelsey pulls a fast one and doesn't keep her word! Beware! Really disappointed after going through and doubling checking everything. She is young and apparently has a lot to learn in terms of ethics!

meg143r

12 de dic. de 2015

I had a wonderful buying experience at Kearney Mesa Acura. Scott Barker was my sales consultant. I liked that he provided excellent customer service and was knowledgeable on the vehicle we looked at. He took us through the car buying experience without any sales pitches and let the car sell itself. We highly recommend Scott and Kearney Mesa Acura

Courtrosee

17 de nov. de 2015

I got my used mercedes here and Scott was the one to help me. Everyone here is quite friendly and they've got a good lounge area while you wait for your car. Scott has a great attitude and he hasn't ever dissapointed me. Go to Scott!

Ace7

16 de nov. de 2015

Scott Barker did a great job of helping me get in to another lease. He has made my car shopping experience stress free with no hassles, so there wasn't a reason for me not to come back. I would recommend Scott to anyone looking for outstanding customer service!

ebjworld

10 de nov. de 2015

If youre looking for a great car, excellent customer service with the bottom line facts; come see Scott Barker and the team over at Acura in Kearny Mesa. While we were hashing out the details, he said something that stuck with meeveryone likes options right?; and thats what he gave meoptions.I was moving from my convertible BMW to something a lot more reliable, while maintaining luxury and style. He helped facilitate the process. Im loving my 2015 TLX!!! Thanks Scott Barker

Velasco123

3 de nov. de 2015

Scott Barker is very professional, knowledgeable, friendly and courteous. He made sure all my needs were met and questions answered. I would definitely recommend this dealership.

Mia

3 de nov. de 2015

Im very happy with my new RDX I went in to test drive a car and with no pressure walked out with the car that I wanted. Scott is a no pressure sales person and makes it a very pleasurable experience purchasing a car. Scott told me he comes with the car and he does I have been in for free car washes and he also helped me out with a phone pairing problems.

markinsandiego

2 de nov. de 2015

Highly recommended based on my visit to check out a new model.

EddieG

31 de oct. de 2015

Scott went waaaay out of his way to help me get the vehicle I wanted. I went thru quite a few before I finally found what I wanted and he was very patient with me. Anyone who can deal with that deserves an "A" for effort. After I found what I wanted everything went smoothly and effortlessly. The only gripe I have was that when the car was delivered all the windows had a very heavy film, probably from using a dirty towel that appears to have had some form of wax on it. I had to go over the windows with windex about three times before they cleared up. In all fairness---Not Scott's fault.

AcuraGirl

31 de oct. de 2015

Scott has helped me buy new cars, lease cars and made my life so easy when it came to any other of my car needs. He doesn't push you to buy anything ever, unlike the way you would expect any car dealer or salesman to be. I send anyone who is interested in an Acura here andI don't plan on ever going to any other dealership again. Service department and finance all have quality people too who just make the experience here an enjoyable one.

Ace

29 de oct. de 2015

My wife and I were here to buy our first new car. Scott Baker helped us to get what we were looking for. Not only after we purchased the car, but he still helping us out with car wash and customer service and keep in touch with us. You will feel very comfortable with Scott. He isn't a pusher like some other dealers.

Mizzjackson

27 de oct. de 2015

Scott was very knowledgeable and helpful. I know I made the right choice with this dealership and this experienced salesman. Thank you Scott and Kearny Mesa Acura!!

Agent of Calm

27 de oct. de 2015

As a long-time spoiled (well-cared for) customer at Chevy Chase Acura, my first visit to Kearny Mesa Acura upon moving to San Diego was for service. I was upfront about my positive service experiences back east and was delighted to receive the same care from Tom in service.This care continued my 2nd year in San Diego when I met Scott in sales and we discussed turning in my leased car early (always did this in DC as I am a low mileage driver). Again, I shared my positive leasing experiences with Chevy Chase Acura with Scott, who worked with me through many, many hurdles, some low, some high, some ridiculously high, over a period of time to put me into a 2015 TLX leased car. Together with Ralph Cerulli I feel like a valued customer and part of the Kearny Mesa Acura family. If Acura is your car, Kearny Mesa is your place for service and sales.

Jennguyeenn

27 de oct. de 2015

Unlike the other reviews, I actually had a great car purchasing experience from Kearny Mesa Acura. We got exactly what we asked for. Everything went smoothly and we left with the car in less than 2 hours. One year later and I still receive great customer service, especially from Scott Barker. He's such a reliable individual and is always available whenever I have any questions. Thanks Kearny Mesa Acura!

kevinmalott

1 de nov. de 2014

I have nothing good to say about Kearny Mesa Acura. Acura of Escondido is equally bad. Do yourself a favor and avoid Penske dealerships altogether. They say they're in the process of correcting my blotched DMV paperwork - Wrong address and misspelled name entered. This problem has been going on for quite a long period with no resolution. They're bad about following up on their commitments and keeping their promises. Don't expect them to return any phone calls they promise. Dan Collins, Kerney Mesa general manager, simply handed my DMV problem off to one of his equally incompetent managers, and never followed up on it. I called Mr. Collins back and he became argumentative. I will never spend another dime with these losers or recommend them to anyone.

David

29 de sep. de 2014

My wife and I spent two weeks looking for her new car and finally found it! We purchased a 2013 Honda Accord from Kearny Mesa Acura, and we are very glad that we did! Our salesman, Anthony, patiently worked with me all week to prepare for our purchase. My wife and I drove all the way down from Lemoore, CA to get this car. Anthony and the team waited up for us 15 minutes past closing and took the time to get all of the details worked out and made sure that we were happy with our car. The detail shop did a great job getting the car looking showroom ready and the staff were excellent. I highly recommend this dealership to anyone. From start to finish it was a pleasant experience.

snow2fall

16 de nov. de 2013

While waiting for my oil change, I was told my timing belts haven't been changed in over 7 years and if i didn't get them changed asap, my car would see other huge problems. After going home and checking my records, my receipts showed my timing belts were changed only 5 years ago on October 13, 2008. I called back to tell Juan and he quickly answered with an inane, incoherent answer his records only went back to October 6, 2008, showing he was either answering without thinking or he's not with it.Also, the service report stated the air in my front and rear tires was performed. I was livid. My call back to Juan was Acura techs should should know green caps on the tires show nitrogen air and now my tires had both compressed and nitrogen air and I had to go and undo this mistake. When I told him, he told me even though it states they did it on the service report, it probably wasn't done, it's just standard to write that on the service report. I asked well what else is written as standard and is not actually done? In picking up my car, it was sandwiched in between two cars and obvious one car had to be moved before I could pull out. The service tech was rude and then further remarks, your emergency brake was on. I hope they would have had it on...since it was parked. But when I went to pick up my car, I never even tried to move it as it was impossible given how close the 3 cars were parked.

MDNC

3 de abr. de 2013

I cannot agree more with bonnie92101! My partner and I went in looking for a family car hoping for the best but expecting the stereotypical pushy and overwhelming sales person. We were greeted by William Perks aka Bill. He was very helpful and cheery and made our entire car shopping experience a great one! Thank you Bill! :-)

bonnie92101

16 de may. de 2012

I was shopping for cars and saw my awesome 2012 Acura TSX on Cars.com. I went to the dealership and was comparing the TSX and TL models when I was approached by my sales consultant, William Perks. I explained what I was looking for and we went out for a test drive in the TSX. I was sold! William took the time to explain the navigational system, phone capabilities, XM radio, etc. He also took the time to go through the owner's manual(s) and highlight warranty information and items that would be of interest to me and referred me to the "Quickstart" manual which we went through thoroughly. Although I am still learning, he kept the door open for any future questions I may have. It was one of the most pleasurable experiences I have ever had at a dealership purchasing an automobile. There was a "no pressure" atmosphere and everyone from the Manager, Finance Manager and Sales Consultant were very professional and courteous. I highly recommend my sales consultant, William ("Bill") Perks and Kerny Mesa Acura!

hjain

6 de nov. de 2011

Very unfriendly. Will never recommend to any one. The guy had a very cold attitude, didn't even bother to explain the features of the car and said this is what we have. If u like come inside and let me know so that I can do the paper work otherwise....goodbye.