Bill Gray

9 de dic. de 2015

Scheduled appointment was on time. Repairs were satisfactory completed in a reasonable amount of time. Internet service is a plus.

Murphy Company

3 de dic. de 2015

Donovan has always done an excellent job as our advisor.

Jim B

3 de dic. de 2015

Service department check-in/check-out is always fast, efficient and friendly. They always explain exactly what they are going to do to fix a problem and provide an estimate of the cost for repair which has always been either exactly what they said it would be or lower.

David Monteleone

2 de dic. de 2015

Very helpful My 2014 Z71 Brock down on the way to work 6:00am after i contacted on-star they connected me with your service dept they set up the tow truck and set me up in a rental car until my truck was fix , I appreciate all the help and work .Thank You

Todd Nichols

25 de nov. de 2015

It was an oil change. It was fast and the people are friendly.

Dr. Mary Lou

9 de nov. de 2015

I called to inquire about a used 2013 Matrix which was advertised. I was greeted with a pleasant person and was told that a particular person who knew more about the car. I was called, we discussed the vehicle ,and was told that they would check on all my questions. They not only did call back with answers but continued to be of service even though I was no longer interested in the particular car I had called about. They have continued to stay in touch. I appreciated their concern that I find the right car for me. No push, just kindness.

Roy Faria

30 de jun. de 2015

A gentleman from Kendall Chevrolet in Eugene called me. He was professional and knew what he was talking about. I appreciated the fact that he was not pushy, pushy is always a turn off for me. Over all good vibes. I will contact them when we are ready to buy.

Lisa Ely

16 de jun. de 2015

Absolutely fabulous service and very accommodating to our schedule!

Jon Mannila

15 de jun. de 2015

Great service! and good communication

Terry Miller

6 de jun. de 2015

I have been bringing my GM vehicles to your dealership for many years for servicing. I have always been satisfied with the completed work. When it was time to purchase a new GM vehicle, your dealership was my first choice. My salesman, Anthony, was very helpful. He went the extra mile to put a deal together. You are fortunate to have him as an employee.

Michael Osborn

26 de may. de 2015

Everything was heat we were in and out in a few hours. The whole team was helpful in getting us what we wanted.

Mark Hilden

21 de may. de 2015

The technician was very thorough, knowledgeable, and honest. We definitely recommend this service center.

Robert Eastwood

18 de may. de 2015

Our salesman was great! He was very interested in finding the exact vehicle the we want...which was not easy. His mannerisms were right on; not too high of pressure, good knowledge of the products, and great communication skills. We liked him and because of that, the dealership. We will come back and buy another vehicle from him.

Harry Fries

16 de may. de 2015

We stopped at the dealership looking for a light to mid size pick up - nothing special in mind. We were introduced to the Colorado and found it had most everything we were looking for. Eric Johnson our salesperson was very helpful and informative and did not waste our time playing the "I have to go talk to my manager" game. We were satisfied with his pricing and within a couple of hours walked out with our new Chevy Colorado. Harry & Judy Fries,74 Park Village Dr., Florence, Or.We give the dealership the highest rating 10 out of a possible 10.

Jerry Schwartze

14 de may. de 2015

Our brand new Chevrolet Cruze diesel had an engine light on dash board on trip from Tacoma to Eugene. Kendall used real diligence to discover and correct the problem which was a bad exhaust sensor.. Kendall has our full support as the place to get $$$ conscious repairs done on your vehicle..Jerry Schwartze

Edward Rubin

14 de may. de 2015

Tracey berman is very professional and great to work with

Diane D

13 de may. de 2015

Tracey on the Kendal Chevrolet service side is first class. He's professional, honest and explains the work needing to be done very well. He's an assets to the dealership as far as maintenance a refreshing experience!Diane D

Farrell Lindsay

9 de may. de 2015

Donavon is great--very helpful. Tells us what needs to be done, why, and when it can be finished. Would, and do, recommend him. Even assisted with the purchase of a new car. Made the process very easy for us.

Jennifer Buchholz

8 de may. de 2015

They took care of me like they always do. They did a great job.

Mario Tucci

7 de may. de 2015

They rock all the way. Great service very helpful.

Louis Webb

2 de may. de 2015

If anyone wants service after the deal Kendall Chevy has my vote.

Randall Johnson

1 de may. de 2015

Staff is very polite, courteous, and professional.

Todd Nichols

1 de may. de 2015

Very pleasant experience. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Jim West

30 de abr. de 2015

The staff was very friendly, efficient and assisted me in getting in and out quickly and communicated very well with progress on repairs.

PAGB

29 de abr. de 2015

I found the Service Manager Duane Thompson to be very cooperative and accommodating with my recent service on my vehicle. Tracy Beeman,service consultant was very courteous and professional. Ashley, the reception was helpful in assisting me in trying to find a lost earring.

Douglas Macaluso

25 de abr. de 2015

Great! Really liked doing business with Bill Nave.

John Schenck

24 de abr. de 2015

Kendall technicians have helped keep my truck runnin g like new for the past three years.

Peng Lu

23 de abr. de 2015

My experience indicates that Kendall Eugene runs their business professionally, i.e., get the service and politeness as you expect.

Rick Hammond

23 de abr. de 2015

I'm VERY pleased with Kendall's Service Department. GREAT customer support and the maintenance technicians do excellent work on my 1998 S-10 pickup truck. They treat me like my vehicle is brand new.

Louise Karther

18 de abr. de 2015

Two recalls prompted us to bring the car in for service. Kendall service was excellent.

Ron Carey

17 de abr. de 2015

Reliable and courteous. Listened to my concerns and followed through.

Dereck Foster

17 de abr. de 2015

Called on Thursday afternoon to see if we could get a Saturday appointment for our first service because we live 120 miles away. Was pleasantly surprised that we could get a weekend appointment on that short of notice. When we arrived the service rep told us they were a little backed up and it might take a little longer than normal. It didn't. We were on our way back home in the typical time frame for the service we had done.

Patricia Fraser

16 de abr. de 2015

I love the fact that when I take my car in I'm in good qualified hands. The service people are friendly and answer all your questions. I don't have to worry about getting ride to work or whether they will tell me the truth about what my car's needs are.

David Skjonsby

12 de abr. de 2015

Thank you for the good work done for us. It was timely and handled courteously.

George Davis

9 de abr. de 2015

I drove up from Roseburg. Got there an hour before my appointmentWhile i went next door for lunch my work was done and i drove awayesrly with a free car wash.Everyone i spoke to was very professional and friendly

Todd Nichols

8 de abr. de 2015

I was a good experience. I would buy from there again.

Eduardo Osorio Gonzalez

7 de abr. de 2015

Ray in the service department was real knowledgeable and showed concern thank you ray

Kristin Salinas

6 de abr. de 2015

I called in and explained what I was looking for and Roger went to work for me! He found exactly what I wanted and had it brought to the lot the next day! I was coming from 130 miles away and Roger kept in contact with me about every detail along the way and was very attentive to me! I appreciate the excellent customer service! I was highly recommend Kendall Auto to all my friends and family!

Scott Hicks

3 de abr. de 2015

I had a car I just bought from another dealership for a commuter car. It had major defects including a blown engine and safety issues with the right front ABS system. After taking three weeks to fix the ABS issue and telling me they did not know how to fix the overheating I was suggested by there dealership to take it to you. What a pleasure. On a Saturday your awesome service center were able to take me right in and with an hour I had a diagnoses with what was going on. They gave me a loner car to drive and handled all of the phone calls. I can't tell you how much I appreciate them considering I am a Service Director for an RV Dealer. I appreciate them so much I will guaranty my next truck will be through Kendall. Thank you for everything.Sincerely,Scott

David Buttacavoli

1 de abr. de 2015

longtime customer, both cars purchased there at Kendall, great service reps who do their best to provide us all we need.

Cindy Stevens

22 de mar. de 2015

My Suburban's fuel pump went out last Tuesday night. I had it towed to my house and in the morning I called Kendall, requesting an appointment that day. Staff was very helpful in accommodating my request. The Suburban was towed to Kendall and diagnosed. The mechanic also found that my intermediate steering shaft was going out. I appreciate the thoroughness, quality of work, and customer service by Kendall staff.Thank you,Cindy Stevens

disappointed

20 de mar. de 2015

I first viewed their inventory online and saw a vehicle that I liked. My wife and I drove Two hours to look at it but when we arrived we were told it was no longer available due to it not passing their inspection process. They did have an almost identical vehicle which we test drove and ended up purchasing. The clear coat was peeling on the roof and hood horribly bad. It took a bit of leg twisting but they agreed to fix it. A week later I went and picked it up. They had it detailed inside and I didn't notice it when I picked it up mostly because it was 8pm and very dark out but a large interior piece was missing that was there on my initial test drive and the ceiling was v er y dirty. I tried contacting the salesman that sold us the vehicle with no response back. Previously to purchasing while it was getting the clear coat repaired, I was in occasional contact with him so I know he got my attempts to contact him. In the end I ended up having to pay a ridiculous amount for the missing part that was there in the first place. If you have issues after purchasing, don't expect them to help you out. I won't be going back to them for my next vehicle.

Eugene Hayden

19 de mar. de 2015

The service needed was to take care of a recall key problem. It was taken care promptly and in addition was checked for all items that could possibly need service. This report was provided in a very efficient manner.

Terrence Hodges

16 de mar. de 2015

Donavan Baker did a great job communicating in all regards. Diagnosis, cost and returning vehicle in a timely manner. Please keep up the good work.

Louis Webb

11 de mar. de 2015

In the past four years my wife and I have purchased two new vehicles from Kendall, a 2011 CHEVROLET SILVERADO 3500 HD and lastly a 2014 Chevrolet Traverse. Both vehicles have been in to Kendall for service work, the professionals at the service department, starting with the service representatives Donovan Baker & Josh Stottlemire took very good care of us,and were interested in getting our vehicles' work done on time and done right the first time. Not to mention, the service techs who did an outstanding job on servicing our vehicles. Lastly we would like to be put on record as saying "Bravo Chevy service"

Steven Jaques

9 de mar. de 2015

Very easy to do business with. The only thing they could improve would be to wash your car for the price of the service....like Lexus does.

Patty Heller

8 de mar. de 2015

Best Service Ever!!! Always a pleasure, always helpful.

Jon Snortland

6 de mar. de 2015

The service desk and service tech, both did a great job. I waited at the dealership for the work. It was fast and professional.

William Privette

5 de mar. de 2015

Our experience at your dealership was excellent! Our car only has 1 small boo-boo, and when we used to take our other vehicles to another dealer, it always seemed to have fingerprints,(dirty) and/ or new dings, especially around the wheels. I even found a french fry under the seat! We both enjoy the sitting area, and LOVE the coffee! This Cadillac is my baby, as it replaced my Infiniti, and I really want to keep it nice. The only thing I would change is the option to be able to watch the car being worked on during service. Maybe a closed circuit camera in the bay that is on in the waiting room. People like transparency! Thank you for being a better than average dealership! Oh, P.S.- the windows on the west side need blinds as the sun was a little too much.

David Schultz

4 de mar. de 2015

I come and talk to Tracy to get my work done and he is great at telling me if and when my work can and will be done Tracy is polite and very courteous .

Richard Johnson

3 de mar. de 2015

I was surprised to see someone greeting me when I drove up. Hadn't seen that before. It does seem to take a long time to check in. Car was completed on time and was parked out front when I arrived.

Loretta Spohn

28 de feb. de 2015

My representative kept me fully informed, was extremely pleasant to work with, arranged for a loaner car for me, and I felt confident I was being well taken care of.

Henry Azevedo Jr

28 de feb. de 2015

Everything went well. No negative issues. Timely service.

Jon Snortland

27 de feb. de 2015

the service staff was very professional and contacted me on my updated car status. The service tech did a great job. Very pleased.

Richard Larsen

20 de feb. de 2015

Great service. I always bring my pickup back because I know I will be treated right.

Philip Dube

18 de feb. de 2015

The service department has been exceptional. This is my third vehicle from Kendall Chevrolet and I have always felt the service department has been friendly and helpful. I have recommended Kendall to friends and will continue to do so.

Peter Geertsen

18 de feb. de 2015

I have worked with your service writer Donavan Baker for around 15 years and he is tops. This time I scheduled my oil service appointment on line but the program would not let me list my service person. Unfortunately the only problem I had this time was my vehicle was not taken in until 20 minutes after my scheduled appointment time which meant a longer wait than normal. Not a big enough issue to change my mind about service at Kendall.

Daniel Dillman

17 de feb. de 2015

Anthony Salazar was our Sales Consultant, we couldn't have ask for a more competent sales person. Very informative, warm, caring personality.

Renee Wegener

16 de feb. de 2015

Qualities of repairs. So far a 5 but it has only been a few days. Counter service was excellent service, thank you Donovan. Shuttle service excellent. First time at Kendall and I would come back.

Sam Linhardt

14 de feb. de 2015

VERY EASY EXPERIENCE NO HASSLE. MORE THAN I EXPECTED, AFTER A LIFETIME OF BUY CARS THIS WAS CERTAINLY THE BESTOF ALL OF THEM...

Wanda Holmes

14 de feb. de 2015

Each time we take our Equinox in for service we are met promptly by a service personnel who is friendly and very courteous. We never have to wait more then 45 minutes to an hour and our vehicle is ready. We could not ask for better service.

Ronald Adams

13 de feb. de 2015

After addressing some issues with a used vehicle, my concerns were met with professional and decisive action. The service Dept. At Kendall Chevrolet addressed all of my concerns and made sure I was satisfied. I would not hesitate to buy another vehicle from Kendall Eugene. And the Wheels restaraunt is a great compliment to the property.

Robert Dobkins

12 de feb. de 2015

Service has been fantastic. Tracy has taken care of my car and needs. You do a great job of asking and recommending service.

Melvin Mann

12 de feb. de 2015

Kendall went above and beyond my expectations to find the source of my problem and fix it to my satisfaction. Friends told me that I would never get satisfaction from a dealer but Kendall proved them wrong!

Mary Ann Bearden

7 de feb. de 2015

I called for an appointment; they were expecting me, everyone was courteous and friendly. My car was fixed on time. I received a call confirming it was done. Everything was perfect.

Cadillac Ron

7 de feb. de 2015

Great Salesmen and superior service department. xxxx

Rex Jayne

6 de feb. de 2015

Very friendly and helpful at locating the Tahoe we were looking for.

Mike Paris

6 de feb. de 2015

I was very happy with the service done on my vehicle. Courtesy and short time in the shop were spot on. Thanks Tracy!

Krystal Spradley

6 de feb. de 2015

My Trip to Kendell Chevy was beyond wonderful. I live out of town and saw the car that I wanted in their inventory and immediately made contact with a sales person before making the trip to Eugene. When we got to Eugene the staff was so friendly and before I knew it I was driving home in my new 2015 Equinox.

Charles Pennington

6 de feb. de 2015

Very efficient. Facility clean. People friendly. Quick service

Jim Kachel

5 de feb. de 2015

The service and staff at Kendall has always been excellent. I wouldn't recommend the Cadillac brand though. It seems my car needs warranty work very often!

John Riley

5 de feb. de 2015

As usual, I have received the highest level of service and care for my vehicle. During this service, I had the detail team detail the inside and out, what I do a few times every year. This particular service cleaning, was bar none, the best full car detail and care I have ever received. I am very picky and like my trucks to be in fabulous shape and I think I met my match. The detail individual (don't know the name but Tracy Beeman knows), is one of the best I have ever seen. What an amazing job -- thanks for doing it with excellence! Truly, I appreciate it very much. And thanks to Tracy for overseeing the detail (as always) and providing such a high level of care for all my vehicles I have brought to Kendall throughout the year. I just purchased a 2015 Denali and you'll be detailing it too. Thanks again.

James Bresler

4 de feb. de 2015

Everything was good but we weren't happy they removed the senior discount

Robert Geisler

2 de feb. de 2015

Pleasant experience at the dealership.We were kept informed and all questions were patiently explained.

Daniel Rivera

2 de feb. de 2015

Service was excellent and done in a timely manner .Service person (Tracy) did accommodate my needs above and beyond from a ride home to keeping in touch with me and checking into my future car service. Thank you once again I will return for future car service. Dan Rivera

Robert Geisler

30 de ene. de 2015

Kept informed about the service/repair.Questions about the work are patiently explained.

Louise Karther

29 de ene. de 2015

Excellent service. Courteous and helpful staff. Convenient location.

Jill Noland

27 de ene. de 2015

I can't begin to tell you my story. 2 weeks ago we started hearing a knock in the engine of our suburban. Took it into Kendell Cheverolet and Tracy (our service rep) said he'd put it through the paces. Later that day he called and said we needed a new engine. It made perfect sense, the engine did have 290,300 miles on it. After calling around Tracy said the engine would be coming from Lansing. (My home state :) ) So we decided to do it. During that time we started driving our small motorhome around while the suburban was getting fixed. After a week of driving it around the van engine light came on. I knew it was going to be the catalytic converter so I kept driving. Later that same day the brake light on the dashboard came on. So off to Kendall I went again. Tracy looked at me and I looked at him and the tears started coming. I told him I had two more meetings to attend and I couldn't miss them being the President of the Eugene Airport Rotary. (It was a board meeting and then in the morning our regular meeting.) He then arranged for me to have a loaner car/truck while the tech to take a look at our van. Meanwhile the suburban was torn apart waiting for the engine to come in. Overall, I got to my meetings and the next day we picked up the van and 2 days later we got our suburban back. It was a great day. And thanks for all your help.

Paul Cox

24 de ene. de 2015

I've had three Corvette's and all three went to Kendall for service.They're on time, accurate, and the service people know what they're doing which makes you as a customer feel good about bringing your car to Kendall. It's the only place I take my car. Great people and service.

Bill M

20 de ene. de 2015

I purchased my vehicle from Kendall approximately five years ago. Their staff has always been friendly and helpful. Thank you

Daniel Duggan

19 de ene. de 2015

Friendly and prompt response to my inquiry. Dib found the exact vehicle and terms we were looking for and had the car delivered to us within one day. Very satisfied with the overall transaction.

Bruce Ruhnow

19 de ene. de 2015

I have a 2011 chevy silverado diesel with 43,000 mi. I had 2 censors and a part on my transmission go out in the same moment. I had to tow it because transmission would not shift. Service was excellent but I had to pay for towing and censors to the tune of around $450.00 How many computers and censors are there and what will it continue to cost. Also had a lot of trouble with new emmision system.

Tippitoes

18 de ene. de 2015

I brought my Chevy Equinox in for a recall repair. Replacement was completed in half the time originally estimated. Dealer provided pick up service so I didn't have to sit in the dealership for half a day.

Charles Wilson

17 de ene. de 2015

Kendall unable to fix problems gave me a number to call GM direct vehicle damage while in care of kendall was not fixd completely repaired

Roger Barrick

16 de ene. de 2015

Donovan Baker has always gone the extra mile. That is why I take my truck in to Kendall's shop. I appreciate Jennifer Martin, she steps in when Donovan isn't available, takes care of any loose ends. The shuttle driver Jason is courteous calls to let us know when to expect our ride back to Kendall's shop.

Rick Reese

14 de ene. de 2015

I have used Kendall Chevrolet Cadillac to service my vehicles for many years and have had nothing but outstanding service. Don Baker is a true professional and always makes my service at Kendall pleasant even when the news is not always good. The rest of the staff is equally accommodating. Job well done Kendall.....Keep up the great work!

Randy Lodge

12 de ene. de 2015

The service technician, Donovan Baker did an excellent job! He is a valuable resource for your service department. He is always polite, courteous and professional. Outstanding job!

Margaret Zygar

10 de ene. de 2015

I was treated exceptionaly well and the process involving my vehicle was as described to me by my service rep who was very kind and helpful.

Michael Merrill

10 de ene. de 2015

Tracy did a great job explaining the situation and was very helpful.

Michael Whitney

19 de dic. de 2014

I was especially pleased with the friendliness of salesman Allen . If he isn't aleady he has the personality of a good salesperson.

Mike Anderson

11 de abr. de 2013

Kendall had a vechicle online that I was interested in. After emailing about the vehicle I got a response back in less then an hour. After negotiating I made the drive to see the vehicle which was more then I expected. Great service for myself and the family. Very pleased with my purchase along with the price. I would recommend Kendall Chev. in Eugene to anyone looking.

Carissa and Dave

6 de dic. de 2012

First of all, the Kendall website was excellent. Kendall's selection of vehicles was much larger than any other dealership we researched and the prices were great. We were able to search the inventory with ease and compile a list of potential vehicles before heading to Kendall. Once we arrived at Kendall, we were greeted by Ben, what a great asset to Kendall. He was friendly, informative and knowledgeable about all of the vehicles. We were undecided on which type of vehicle we wanted (SUV, van, cross-over)and Ben was able to help us compare them. He was able to give us the pros and cons of each vehicle we looked at. Ben put us at ease, we did not feel pressured into purchasing a vehicle that wasn't right for us. We really felt like he had our best interest in mind. Thanks to Kendall's website and Ben's skills we were able to drive away that day in our 2008 Honda Odyssey. One week later we still feel like we made the right decision for our family. We would recommend Kendall highly and especially our sales consultant Ben Van Mol.