Richard Turner

14 de sep. de 2021

This is the 15th new Ford that I’ve owned since 1990 and the best Service Department I’ve dealt with. Easy, smooth experience with everything including scheduling, drop off, loaner vehicle, communication and pick up. This isn’t the first time dealing with Parsons Service Dept. and each time has been a great experience. Thanks especially to Howie and Dusty. Very professional people to deal with. The Parts Dept. has also been good to deal with.

Lesa White

23 de sep. de 2021

Bought our used truck over 5 years ago. The service department still treats us as if it is a new vehicle. They are always upfront on what we do and do not need. Definitely a great place to do business with!

William Wells

17 de sep. de 2020

My vehicle was scheduled for a "The Works" servicing at 2:00 and I arrived 30 minutes early. The servicing was not completed until 3:15, which was much longer than the time required on previous servicing visits.

Cynthia Hare

13 de jul. de 2021

Had a battery go completely out while towing our Lincoln MKX behind our motor home. Called this dealership up to see if they had battery and could install. They checked and said yes bring it in. Pulled in and everyone was so nice! They fit us in and we were on the road again in less than 2 hours. Great employees and very helpful and compassionate.

Sekou Bamba

10 de ago. de 2021

Poor and bad service. I do not recommend this place! I brought my car for fixing my dashboard. The screen won’t turn on. They did their own investigation, and they broke my mirrors driver side and refuse to fix it. Their technician park my car inside of Ford parking and the next day I came to pick up my car and they make me pay $150 for the investigation of my dashboard screen without fixing anything but broke my mirror and told me to order the part for my dashboard. They said once the technician park your car in Ford garage, it is the customer responsibility if something happens to your car. I told them my car key was with you and your technician parked my car and I have to come to pick up my car the next day you call me. I took my car to Ford dealer Winchester Malloy and they turned on back my dashboard without any additional part and I paid only $130 for this good service. I order online a mirror driver side at $250 and replaced it.