jwow

15 de may. de 2015

i purchashed a used jet ski from the Winston store. Got a great deal and had excellent service. Would highly recommend this dealership and staff!

y_user

31 de mar. de 2015

They stuck the customer with the problem. Everything seemed great until I signed on the dotted line. Then they were smoking right next to my kids and me. What they told me while I was buying was false and when questioned they just said that all sales are final. That's right, "ALL SALES FINAL" on items at $5,000 and more. They did nothing to correct their error.

Degaboury

31 de ene. de 2015

1st experience was told they would take a trade on anything, I had a 2005 Yamaha 1100 cruiser looking to trade for a scratch and dent street bike. Wouldn't take the bike, guess according to your comamercial we trade anything, I should have tried to trade a toilet plunger as that may be beneficial to you! They claim your credit is not what counts, but your personal situation is what counts. 1st try denied due to credit rating against a 2500.00 used piece of scratched and dented piece of motorcycle. . 2nd try today, . Listening to Krazy(literally) Kevin Powell commercial, I applied to trade my '13 Toyota against a ford. Figuring that what was said on radio 93.5, your credit doesn't matter, your personal attributes matter. Got a call from some girl to come on over and speak with JR(should have seen the red flag). So I drove 1 hr and 40 minutes only to be told my credit sucks and try again in 2 to 3 yrs. Credit doesn't matter huh, we take the personal fortitude(Kevin, that word means integrity!). A drive on almost 3 hrs to be made feel like a lowlife is beyond acceptable. I'm sure you have fine print in your print ads, but none on your radio ads. Thanx for squashing my anticipation, wasting 22.00 in gas and 4 hrs of my life. You will never get my business or any of my aquaintces either(I'm sure in the back of your demented mind we are all losers anyhow!) So, here it is...a copy of this will be forwarded to AG Roy Cooper for deceptive advertising tactics. Good luck and good riddance.....by the way, your photos in your dealership should have been an omen....you truly are crazy, not krazy(sp). I'll just agree with you..YOU AND YOUR BUSINESS PRACTICES ARE -KRAZY....literally(do you know what that word means?) thing is I told the young lady, you have my credit info, please don't waste my time or gas....WAS TOLD "KEVIN" works with people, not you credit past, funny thing, never saw the infamous Kevin or was even introduced to Boss Hog...JR........hmmmmm.....bs. Roy Cooper will be informed of your deceptive predatory ad practice, let's see what happens....

lebeau

28 de ene. de 2015

We have had the worst experience of customer service and buying something in our life at Kevin Powell Motorsports. It started when we brought a 4 wheeler a few months ago. The 4 wheeler came with a 6 month factory warranty, I wasnt interest in buying a $6,000 with no better coverage than that so the sale me told me about this warranty we could buy, and it would cover the 4 wheeler for the life of the loan 60 months. It would bring our payment to $200 per month for the 4 wheeler and $40 per month for the insurance. I was ok with the payment knowing that the 4 wheeler was covered for a long as we were making payments. 1st issue:Then I started looking at our first and second bill, something was not right. After multiple phone calls and talking to countless people at both the finance company and Kevin Powell turns out we were misled. The insurance would take us 12 years to pay off, apparently it was separate with an outrageous interest rate! I have been over and over our paperwork and nowhere is this mentioned and the sales man by no mean explained this to us. He told us it was for the life of the loan 60 months and both the 4 wheeler and insurance would be paid off. They let us cancel the insurance but now we have a 4 wheeler with no insurance past the 6 month factory warranty that we would NOT have brought had we not been lied too. When Kevin Powells commercials say they will do anything to make a sale, he is point on. They will lie, cheat and do any number of dishonest things to get you stuck in something.2nd issue:The 4 wheeler stop starting, it was still covered under the 6 month warranty so we took it up there and dropped it off on January 17, 2015 , On January 20, 2015 we got a call said it was a bad barratry and low on gas so they ordered a battery and it would be ready on January 23, 2015 and they would call us and we could come get it. On January 24 about 3pm we still had not heard anything so my husband called them and spoke to the manager, he said and what do you want me to do about it? My husband said, Id like to see whats going on with my 4 wheeler The manager answered, fine ill check. Clickput my husband on hold. Now although his attitude and phone etiquette is rude we over looked this and waited. He came back on the line and said, Mr. LeBeau, you can come get your 4 wheeler, I took a battery off the shelf and put gas in your 4 wheeler, come get it. Click hung up the phone. 3rd issue:My husband goes up there, the 4 wheeler is sitting in the parking lot with the key in it, and a receipt stuck on the 4 wheeler, anyone could have driven up loaded it and been gone. My husband went to load it up and noticed it was on reserve and switched it to the fuel tank and it stalled out, now they had told him they put gas in it and it didnt stall so he went inside to find out what was going on to make sure they knew it was still stalling out. He couldnt fine the store manager but found another manager and said, Hey man Im Ben LeBeau. He was interrupted by the man who said, Yea your 4 wheeler is out front, the key and receipt is in it. My husband said, yea, I just tried to load it and it stalled out again, the manager said yall put gas in it and it wasnt stalling anymore. The man answered, We didnt put any gas in it, So my husband said, well, I was told yall did, now you are saying you didnt, am I being lied to? I want to talk to someone who knows what you did do and didnt do The man got up in his face and said, aint no one xxxxxxx lying to you, get the xxxxxxx up out of here, no one wants to hear your xxxx. So my husband turned and walked out, got the 4 wheeler on the trailer when the man that cussed him out chased him out into the parking lot with a money bag and a wad of cash and said, Heres $5 bucks for your xxxx gas My husband answered, I dont need or want your money. Got in his jeep and come home. 4th Issue:Since this we have talked to several corporate managers and Tom Kiser, the manager over all Kevin Powell motorsports, no one has a problem with any of how we have been treated! So if you want to be lied too, tricked, bad customer service, or to be cussed out this is the place for you. My husband is a retired disabled war veteran, who spent the best part of his life fighting for and defending this county and this is how he is treated. No one deserves this but especially not a man who has bled for this country.

Individual

1 de dic. de 2014

Bad business practices here. This is not a store to purchase something for your kids over the holidays. I was flat out lied to about what the equipment I purchased could do and couldn't. It is only for hardcore sportspeople, not for your backyard. They also have a no returns policy. They will say anything to make a sale- even lies. This business should know that you will lose more money in the long run doing this than you would to turn down a sale when you know it isn't right for the customer.To the dealer:If you had integrity it would go a long way. If you know what your customer is looking for is available somewhere else, direct them to it. Don't say it doesn't exist and then sell them something else.

kountge

1 de sep. de 2013

These people are not what they advertise! I filled out a credit app online for a used 2011 Kawasaki kx450f and a day later received a call from Tanya and she wanted me to come by the store, so I made an appt to see a guy named Jason on a saturday and drove 70 miles only to find that Jason had no idea who i was or why I was there! When I told him that I was there to see the 2011 kx450 he told me that they sold it already and to fill out another credit app! I filled out another credit app and they tried sell me some older beat up bikes that I was not interested in! Then I was told that the bank they needed to talk to about giving me a loan was closed until tuesday i got upset, I told them I drove 70 miles to have everything go terribly wrong and that there level of organization was terrible! They said that they had a new 2011 kx they would sell me for $4500 dollars and when they ran my credit they saw that one of my scores was really low and the others were good, and since they had to use the lowest score they wanted me to put my truck up for collateral! I reluctantly agreed. I explained that I had previously owned my own business and lost it during the recession and my credit was suffering but I had 5 loans paid off in history and there was 80 points difference in scores and to please consider the better score! they refused and told me they would call me back and never did! I had to call them and Matt said Quote " the bank wont do it we need a cosigner" No im sorry we cant do it or regretfully we cant get u financed, just the bank wont do it!! There advertising says they can get anyone financed for $5 down but they asked me to put up my vehicle and pay $500 down and still cant finance me with a 585 credit score!! Can u say FALSE ADVERTISING! Very unprofessional and Very Unorganized!! I will never refer anyone to this store!! They are TERRIBLE!!!!!

Alexus876

4 de jul. de 2013

False advertisement Buyers Beware In order to qualify for 5000 trade in value for your vehicle you have to buy a vehicle over $25,000 Allot of stipulations they run your credit and put you in what they want you to be in for a high monthly price allot if their vehicles and lending have strict guidelines when we first arrive nobody acted like they wanted to help and then when we finally got passed around two different people spent long time there to drive away with nothing I then went to Nissan in Danville Virginia and got a new car for the monthly payment they were trying to give me for a preowned piece of junk. Foothills location No Good

Tashika Ancrum

14 de ene. de 2013

Your advertisement says ne thing but when I arrived at one of your business my credit did matter I was not able to get anything off of the lot due to my credit which was not bad but not good enough to get one of your vehicals. Really dissapointed your advertisement is false and not true.

Ckwinn

9 de ene. de 2013

I love going th K.P. motors ports. I have bought 5 vehicles from them over the last 2.5 years. Always great service at the sales, finance and parts and service departments! Kevin Powell has put together a GREAT staff and dealership. HIGHLY RECOMMEND!!!!!

matty032

2 de ene. de 2013

Great dealer and sales guy. Tommy even took the time to help finish the deal, and help me get acquainted with the bike. Best experience from any vehicle dealership, I have dealt with.

Ben Coe

29 de may. de 2011

Matt very helpful the 2 finance guys suck tried to be little matt when he was helping me Made know that I was displeased. Got attitued from fiance manger.Went to buy 1 new bike possible 2 others have been customer in past not any more.Also tried to call Kevin Powell forget that I guess new Ford from Foothills Ford out of guestion also. Ben Coe Last time customer

mark leech

13 de may. de 2008

I received prompt and friendly service from Amanda, she took time helping me purchase a helmet and also gave me a discount, she also explaned how to operate the motorcycle I purchased. I also received great service from the finance officer, she was also very friendly. I would recommmand this dealership to all my friends.