Donald Parvin

25 de sep. de 2020

Key Chrysler gave us superior service with our car. We had issues that Chrysler Corp. who offered no help or assistance. Key went above and beyond our expectations in the quality of service and assistance they gave us. Kelly Morgan, Deborah Hilsman and the service department worked hard to ensure the repairs were done right. Highly recommend

Benjamin Barrett

24 de oct. de 2020

Unfortunate experience with a dealership I have seen in town my entire life. I contacted this dealership in an effort to price a truck due to the time of year and the likelihood of lower prices for the previous years’ models. I was met with an uninterested sales manager who seemed unenthusiastic about taking my information. Whoever the gentleman was stated he would take my information and pass it onto his sales staff but seemed as if I was bothering him to do so. Needless to say, no response from the sales staff after a significant period of time. I will be shopping with their competitors or with a dealership who will be at least somewhat happy to earn my business. Please steer clear and look for a more friendly sales staff. Respectfully, Ben Barrett

Molly Parvin

25 de sep. de 2020

Key Chrysler in Xenia, OH gave us superior service with our car. We had issues that Chrysler Corp. would not help us with. Key went above and beyond our expectations in the quality of service and assistance they gave us. We highly recommend them to anyone in need of service for your car.

Brian Sproat

4 de nov. de 2020

I got sent out of state to work and realized my family needed a second vehicle with no time to shop in-person. I came across exactly what I was looking for through Auto Trader and contacted KEY directly. Dealing with them on our last purchase, I was already comfortable making a "blind" purchase. I expected to complete necessary paperwork via FedEx but they went the extra mile and drove nearly 5 hours one way to meet me! They got the deal done in 3 days, including delivery of the vehicle to my wife. They also got me an insanely low APR... No pressure at all. Highly recommended. Noone else matches their customer service. Kudos to our saleswoman, who delivered the vehicle with her husband on her day off!

Gary Mueller

16 de oct. de 2020

Use them as a last resort for servicing. Made an appointment for service and they didn't even look at it for 48 hours. After repeated calling, they did plug the diagnostic module in and promised me they would look at it again Monday (as it was now Friday afternoon). Communication is poor and customer service is as well. I have used them before and they weren't like this years ago. Other places in the area are more responsive and forthcoming in their explanations and timing.