seantylerpulver

21 de nov. de 2016

My sales person was awesome and amazing with everything. He helped me make my transition between cars so much easier. He even informed me to take a look at Lone Elk Park, which was a cool experience for my wife and I.

clayfan

19 de nov. de 2016

From sales to service, Key provides a quality experience. Just bought my third Hyundai from Key and recommend them highly. Many thanks to Richard Rood for his knowledge, courtesy and efficiency in working with me on my latest purchase.

B and L

18 de nov. de 2016

Richard Wood was wonderful. He was very helpful every step of the way and stayed late for us. Also worked a little with Eric Thompson. They were both very nice and personable. Good team.

fdcnole

17 de nov. de 2016

Nelson was very knowledgeable is all aspects of going over the features of my new vehicle. Really enjoyed the experience. Look forward to future dealings with Key Hyundai.

rthall21

17 de nov. de 2016

We were extremely happy dealing with Richard Wood he made this experience looking for a vehicle for our daughter who is turning 18 and also leaving for college in 6 months very easy. After looking at similar options at other dealers we found the perfect 2017 Tucson sport for her and surprised her with it. I will defiantly refer him to all my friends and business partners!Alan Read knows his stuff and went very smoothly.

tkfulling

15 de nov. de 2016

I was very pleased with my entire experience at Key Auto company. My sales representative, Brian Pfeifer, made the whole process feel quick and painless. After I provided him with some information about what I needed in a vehicle, he found the perfect one to meet my needs and budget. Brian was very professional, courteous, and also very thorough. He left none of my questions unanswered, and I feel confident that if I should have any in the future, Brian would be eager to assist. I would like to thank the staff at Key Auto for making this a positive experience for me.

flgarden

15 de nov. de 2016

David Hayes provided great service. I left with a vehicle that met all my requirements and I will send anyone shopping for a car directly to him

Susie44star

13 de nov. de 2016

We had a great buying experience. No haggling and wasted time going back and forth for hours. They gave us a great deal and were fun to work with.

modupera

11 de nov. de 2016

They are the best! I was welcomed and satisfied when I left. I would recommend coming to Key Hyundai on Southside. You won't regret it.

ladymckissick

11 de nov. de 2016

I'm loving my new vehicle and the decision was made easy by the friendliness of staff at Hyundai. I appreciate Jane and Robert's expertise and bed side manner. My experience was a joy.

Beaumont1612

11 de nov. de 2016

I had a very positive experience at Key Hyundai with Brian Pfeifer and Mike Neeley and would recommend this dealership to friends and family. I wasn't necessarily expecting to get a vehicle that day, but the price was right and I was comfortable with the salesman, so I drove one home.

Elise Lloyd

10 de nov. de 2016

The staff at Key Hyundai was amazing. Barbora Miller took amazing care of us and made sure the experience was a good one. She was very knowledgeable and made sure all of my questions and concerns were taken care of. Everyone involved in the process was friendly and a pleasure to work with. We actually left displeased from another Hyundai dealership and went home with our new vehicle from Key Hyundai, I highly recommend them.

miket_15

10 de nov. de 2016

I have great appreciation for Key Hyundai and the sales team. Brian Pfeifer took the time to help us, made our car buying experience smooth and was very professional in his work. Alan Read also was friendly and helpful in the financing of our vehicle. My wife and I are very satisfied with our experience and thankful for the people working at Key. Our 2016 Tucson is everything we asked for and exactly what we hoped for. We will recommend Key Hyundai and would happily do business with Key in the future. Thank you.

edwinschurr

10 de nov. de 2016

We have been Key Hyundai customers ever since we purchased our Tucson from Alan Read in 2011. Since that time, all of our experiences with Key Hyundai have been very positive. This time, we leased a car with Thomas Logan. We immediately liked and trusted him. He was extremely polite and helpful and went out of his way to accommodate us. He was able to answer all of our questions and took his time to make sure we were totally satisfied. In addition to the great sales staff, we are totally satisfied with the service department. I totally trust them, and have always been more than satisfied with their work. Many thanks to Key Hyundai. Your commitment to quality and excellence is obvious.

christianosophie

10 de nov. de 2016

Overall great experience. Staff was helpful, kind, and not pushy. I didn't feel pressured. I'm pleased with the 2017 Hyundai Sonata, and they responded promptly to my emails.

jpayne108

9 de nov. de 2016

Everyone at Key Hyundai was very helpful and did everything that they could to make sure that I left happy. I even decided on a color change the next day and they swapped it out for me with no problem. I'll definitely remain a customer in the future and recommend Key Hyundai to friends and family.

flgarden

7 de nov. de 2016

I worked with David Hayes and he made what could have been a nerve wracking experience something most pleasant. I told him what I could handle regarding financing for a new car, he took notes, left and returned shortly with terms within my budget. David is awesome and I hope I come across someone soon who needs a car, because I will send them straight to David. I had another commitment, so could not wait for car to be detailed., and David delivered my new car to my house, clean and sparkling. Great service !

lbhulett

7 de nov. de 2016

This is the second vehicle we purchased from Key Hyundai and both times have been a good experience. Nelson is great to work with!! We've purchased many cars in our lifetimes and these last two times have been the best.

sarahlunde86

5 de nov. de 2016

First time buying at Hyundai and it definitely will not be my last! My salesman, Brian Pfeifer, was awesome and super nice. Thanks so much for all your help!

dsggjohnson

5 de nov. de 2016

This is my third car I have purchased from the Key dealership. I have always experienced professional, friendly service. I have recommended this dealership to others and plan to purchase my next vehicle from Key in the future.

tshirtman56

5 de nov. de 2016

Everything was presented clearly and up front, from the test drive to my ride home. This was one of the best experiences I have had at a dealership. Loved it!

Beaumont1612

4 de nov. de 2016

Brian Pfeifer was very courteous and informative and made us feel comfortable when leasing our new Tucson. He made sure we could drive the other vehicles we were thinking about in order to make a good decision for US. We are very happy with the Tucson and will most likely buy it at the end of the lease.

pattiJax

4 de nov. de 2016

Love the look, ride and feel of my G80. Had a great experience at Key Hyundai with Sales, Finance and Service. They went the extra mile to find the car with colors and options I wanted.

car

3 de nov. de 2016

Richard and Alan delivered a fantastic experience. Everything was presented up front and truthful. No surprises from star to finish. They deserve all good things

Susie44star

3 de nov. de 2016

When we went on a mission to buy a new Hyundai Santa Fe AWD, we had quite a hard time finding one in stock locally. David Hayes at Key Hyundai showed us just the car we wanted and gave us a fair price without all the wasted time of going back and forth. He even told us that we'd be better off selling our own 2004 Pontiac Grand Prix GTP on our own to get more money than having it as a trade in. We definitely appreciated his honesty and how painless it could be to buy a new car after all these years. We will be telling our friends about Key Hyundai and how great the service was!

jwalker131

2 de nov. de 2016

Really enjoyed the staff and service at Key Hyundai. They were extremely helpful and courteous at the same time. They were up front about pricing and included features.

rajpatel8

2 de nov. de 2016

My overall experience with Key & his employees is good. My only concern is, It took almost 3 hours to finalize the price which is not the professionalism. Thanks.

keith

27 de oct. de 2016

Hurricane Matthew totaled my car and Jane Cruz to the rescue. Had my exact car (Genesis Coupe with Tan interior which is rare) found and at dealership within 3 days of purchase. She is AWESOME!!!

PWhite007

26 de oct. de 2016

Richard is a great salesman, patient, knowedgeble and eager to satisfy. We never felt rushed and felt like we just joined a big family. We look forward to having our new car serviced at Key Hyundai.

Genesis16

25 de oct. de 2016

I never thought I would be writing a positive review for a car dealership but here I am writing one. I recently purchased a new car from Key Hyundai and from my first contact person Terry Sabo, to my salesman Nelson Caballero, I was blown away. I called and told Terry exactly what car and options I wanted and was quoted an OTD price that was fantastic. However I was expecting the typical dealer bait and switch or the car has some additional dealer add-on schemes but to my surprise, this turned out to be the best car buying experience I have ever had. Nelson had paperwork in hand with the agreed upon price and no pressure to get anything I didnt want. Nelson knew everything about the car and did an outstanding job showing and explaining all the features. My guard was up going into finance as that is the last chance to upsell but again to my surprise all it took was a simple not interested and no high pressure sales tactics to try and convince me otherwise. I could give Key Hyundai a 10 star rating if I could and I actually look forward to coming back for my next car purchase.

lindajmoore1

22 de oct. de 2016

Amazing experience . Brian and the entire team was wonderful. I arrived at 5:30 and shut the dealership down at 10:00 as I drove out with my new car! Thank you Brian,

yxking8

21 de oct. de 2016

Jane Cruz helped me find the exact car I wanted after my car was totaled in an accident. She got me back on the road quickly- very professional. I'm very happy with my car! I recommend Key Hyundai!

Lady Veloster

19 de oct. de 2016

From the moment I stepped to the front door of the Key Hyundai dealership and was greeted enthusiastically by my sales representative and now friend, David Hayes, I could not have asked for a more satisfying car buying experience. David was professional, capable and patient, answering multitudes of questions and spending a great deal of time with me as I contemplated my final purchase. It has been just over a week now and the level of service and attention David has given to being sure I am completely satisfied has been more than exceptional. I cant say enough how pleased I am to have the opportunity to work with David and each member of the staff who have worked so diligently to provide me with superior service.

griffis1954

19 de oct. de 2016

The salesman and staff at Key Hyundai was very friendly with a great sense of humor. I did not feel that I was pressured in any way to purchase. This was an enjoyable experience in which I look forward to service after the sale.

aseoane113

18 de oct. de 2016

We were very happy with the service that was given to us by key hunday. We will definitely return for our next purchase without a question. Thank you very much.

mrnorm8606

18 de oct. de 2016

Maurice worked to get the deal I wanted and ensure my satisfaction. He was very professional and courteous. He made it a very pleasant car buying experience.

edchappell

17 de oct. de 2016

Excellent Service, I have covered everything in the review, I have nothing more to say Excellent Service, I have covered everything in the review, I have nothing more to say

camelotdelmar

17 de oct. de 2016

I think the actual numbers for pricing could be more straightforward and explained in more detail when signing all the necessary paperwork for the purchase of the vehicle.

Lorelei

16 de oct. de 2016

Very helpful. Knowledge willing to work with you. Friendly and courteous. Had sense of humor. Described interior functions of vehicle Took us to service area and introduced us to personal

shanonlavin407

15 de oct. de 2016

Great experience. Would recommend Doug as a dealer to anyone interested in Hyundai. He was extremely personable and professional which is what sold my decision. I appreciated his honesty as a car salesman.

hperry1

15 de oct. de 2016

Key Hyundai is a great place to purchase a car. The staff is so friendly and worked very hard to make sure all of my needs were met. I am more than satisfied with my purchase and will definitely be doing business with them in the future.

randy8

15 de oct. de 2016

Jane provided excellent customer service and care. We are very happy with our recent car purchase and Jane made the process easy. We have definitely found a home at Key Hyundai.

mikeyi1373

14 de oct. de 2016

This was a Great experience all around. Everything was delivered just as promised, would highly recommend this dealership, and Nelson to anyone. Thank you for your help.

hawkinsjax1

14 de oct. de 2016

This is the second car I bought from Nelson. I would definitely recommend him and this dealership. It was a pleasure doing business with him.

tony10s

11 de oct. de 2016

Jane Cruz and company were great at selling and explaining all the features and extras on my new car Highly recommended dealer and salesperson Jane Cruz

Shappy27

9 de oct. de 2016

Thomas Logan was great to work with. he treated me respectfully and like he wanted my business. Would highly recommend Thomas and Key Hyundai to everyone. Thank you

beaulove, sherrie

6 de oct. de 2016

I would highly recommend Key Hyundai. My salesperson, Brian Pfeifer. was very easy to work with, knowledgeable, and professional. Mike Fox, in fiance, was extremely helpful and very pleasant. Thank you.

sherneanmathews

5 de oct. de 2016

During the experience of purchasing a new vehicle from Key Hyundai on September 23, 2016. All services that were provided to me at the time of purchase was great. I will recommend and refer anyone to Key Hyundai that is looking to make a new purchase of a new vehicle. Thank you for the great service.

Kelly Teplick

4 de oct. de 2016

We just purchased a 2017 Genesis G80 from David Hayes at Key Hyundai in Jacksonville. From the minute David greeted us as we wandered the lot, our whole car buying experience was totally different than any other car purchase. Since I was coming out of a high performance car and skeptical on purchasing a 4 door sedan, he listened and didn't assert the high pressure sale. I,too, was not fond of the thought of purchasing a Hyundai. Once David reviewed the features of the car and recent changes to the Genesis, he convinced me to take a test drive. The car is wonderful and exceeded all of my expectations. I recommend you take a test drive today. If you leave unsure, David will be happy t bring a car by your house to let you check out without the pressures of a car dealership. It makes for a whole different buying experience.

Bill

1 de oct. de 2016

Purchased a Santa Fe Sport during the last week in September and found the experience to be very positive. Nelson Caballero was our sales person and he was very helpful and extremely knowledgeable about the various options available. In the end, we were very happy with our purchase and we look forward to many years of reliable service from our new vehicle. One of the reasons that we were attracted to Key Hyundai was that they had successfully repaired our Hyundai Veloster about 18 months ago. This was a transmission warranty repair and both Hyundai and the Key dealership took extremely good care of us and our vehicle. The Veloster has been running very well ever since the repair.

griffis1954

29 de sep. de 2016

Salesman Brian Pfeifer was very helpful and patient in our purchase. He took time to show and test drive with my Wife and Myself the different options and available packages to meet our needs. Brian has a good sense of humor and made himself and Key Hyundai staff available to us for any questions. It was a pleasant car buying experience and would recommend to my family and friends.

beaulove, sherrie

29 de sep. de 2016

I would highly recommend Key Hyundai! The no hassle, stress free atmosphere made it very easy to purchase my new vehicle. The staff was very professional, knowledgeable and efficient.

rick.jarvis

25 de sep. de 2016

I have purchased 8 vehicles at Key Hyundai. My wife , daughter and son all drive Hyundai's from Key Hyundai! We continue to return to Mike Cain.

aeaacj

24 de sep. de 2016

Love my vehicle. The staff are friendly and professional. Key Hyundai is awesome! Would recommend Key Hyundai to friends and family. Second vehicle purchased here.

jsny4758

23 de sep. de 2016

Went in knowing what I wanted...they provided exactly that and didn't pressure (aggressively beg) me to purchase anything more. The only car dealership where I felt the need to HUGE the manager because he felt like my new family member!

chefalice

16 de sep. de 2016

I am extremely disgusted with the way I was treated at Key Hyundai, not only by the sales person but the general manager, as well. I was sold the wrong vehicle, they lied on numerous occasions, they kept 500.00 of my money and kept giving me excuses as to why it hadnt been refunded to my account for 4 weeks, I was screamed at and belittled by the GM and the sales guy wouldn't give me the time of day after they got their check. Cannot get anyone on the phone at Key Hyundai, no messages were returned. Very very poor way of handling a customer, expecially one with cash, that was brand new to Hyundai car ownership and the very different way they run their dealership and lack of customer service. I was sold a different car than the one I put a retainer down on.

mallory.butler

16 de sep. de 2016

The dealership was friendly and answered my questions. The test drive could have been a little longer but overall I am happy with my purchase.

jwander321

16 de sep. de 2016

Fred Mathews and the floor manager were both very professional and knowledgeable. The listened to my needs and addressed my concerns. I am very happy with my purchase. I would be happy to recommend this dealership to others.

bethselah

16 de sep. de 2016

good experience. salesman very helpful. no bickering. could not have expected more from salesman. need to expand showroom, car lot. could not visually see cars until deal was completed.

andraedic

15 de sep. de 2016

I was referred by a family member to Key Hyundai. It was my first time buying a car and everyone told me to be prepared to stay at a dealership ALL day. We got there around 9:30 and was out the door by 11 a.m. The atmosphere they have there is very welcoming! Brian Pfeifer made buying my first car was easy as it could be. I would definitely recommend this dealership.

wbrezin

14 de sep. de 2016

This purchase was my second with Key Hyundai, and more specifically with Bryan Brown. I first purchased a Hyundai XG350 in 2002, with Bryan as the sales agent. In all my years of buying cars, that experience stood out as the only truly professional and pleasant car purchase. Furthermore, that XG350 has been a very reliable car, needing only the sort of maintenance that was recommended in the manual. We were in need of a larger car for traveling, and after testing several SUVs, decided that the Santa Fe was our top choice. I was quite happy when i found out that Bryan was still working at Key all these years later. He was just as we remembered him to be: professional, kind, thorough, and generous with his time. In this car search we did see how other car dealerships operated. Not something i ever need to experience again. Hyundai makes fine vehicles, and the Key dealership knows how to treat customers. If anyone asks, i would recommend Key, and Bryan Brown, in a heartbeat.

ke4ich

10 de sep. de 2016

ever time we go there the people are always great and on top of our every need. thanks for always being there for us and always going the extra mile.

tankie123

10 de sep. de 2016

Nelson, sales rep, stayed with us from beginning to delivery of the car. We went through the paperwork slowly and made sure we understood everything. He is the perfect salesman for my 92 year old mother and me. He works extremely well with old people. He gave her confidence to test drive it, She had her previous Sonata for 13 years. My sister told us that Key Hyundai was really great to it's customers. Now, I know why my brother-in-law had 3 Hyundai's, my sister had one and now my mom has one. I will certainly go back to Key Hyundai for my next new car. Wow, what service! Great job Nelson and Key Hyundai. You made "the buying a car experience" a real pleasure.

rmak21

9 de sep. de 2016

Helped us purchase 2 vehicles this time and one in the past. Helped teach our two sons about car buying. Patient and positive even close to closing time, we never felt rushed.

jeff45

9 de sep. de 2016

Excellent and efficient car buying experience. The price was spot on and the salesman was exceptional. We bought from him last year and again this year. We will be back.

captainkermit

8 de sep. de 2016

Brian Pfeifer was very helpful and great to work with. No nonsense, great customer service and a great sense of humor. Love my new car!

rayburn1162

8 de sep. de 2016

Nelson worked to find us the right cars as we bought 2 the same day, he got a great deal for us we feel and worked until 9 pm to get at least one ready for us and picked the other one up the next morning... Finance guy Alan was efficient and was pleasant and not aggressive on selling the warranties.. We chose what we wanted and he made it work. We had VIP checks from VyStar which made it easier too.

devanywellman39

8 de sep. de 2016

I adore my car. I am so happy with everything, from the test drive to the car service post sale. Key Hyundai is the best!

anne.m.petrone

8 de sep. de 2016

Brian was very professional and helpful. He worked quickly and I was in and out with a great deal in record time. I will definitely return to Key Hyundai.

Coole,B56

8 de sep. de 2016

I knew I wanted another Hyundai, but wasn't sure which model. Brian worked with me for quite a while showing me different cars, asking me questions and listening to my answers. It was 950+ outside that day and we were feeling every degree. I have to say I may have felt the heat but Brian kept his cool through it all. He helped me pick out my car; right color, right wheel size, great options and good price. When I get my next car, I see myself driving to see Brian at Key Hyundai.

jordand930

6 de sep. de 2016

As someone who writes for a living, I can state that at times, less is more. If you have an opportunity to purchase a vehicle at Key Hyundai, I highly recommend it. If you do, make certain you buy it from David Hayes. You won't be sorry. In fact you'll probably write a great review like this one.

Coole,B56

5 de sep. de 2016

My 2015 Veloster went to my son. I needed something bigger and decided on another Hyundai. I wasn't quite sure what I wanted. Brian's help made it easy to decide. He listened to me, asked questions and I drove away in a 2017 Elantra. I love my car! Thank you Brian and Key Hyundai.

Pery12345

31 de ago. de 2016

This is my third vehicle purchased from Key Hyundai and the experience has been excellent every time. Maurice Fenton my Product Specialist was outstanding. His board knowledge, experience and professionalism was absolutely brilliant. He was extremely attentive and displayed a vast working knowledge of all the vehicles I looked at. I promise you, you will not find a better dealership and product specialist for your car buying experience.Perry Hagaman

lpwin

29 de ago. de 2016

Jane Cruz and Eric Thompson are out standing sales personnel. They check and double check to make sure that you are happy with your purchase. This type of employee attention to detail is the reason that I have leased 4 Hyundai's since 2010. Key Hyundai will be my first stop in two years, when I am ready to turn in my 2017 Santa Fe SE SUV for something new.

chmoriart

27 de ago. de 2016

Took the time to listen what I wanted and had a vehicle ready to test drive within 20 minutes even with all the construction going on at the dealership. My salespeople was not in yet when I arrived but considered myself lucky as I got to work with David Hayes instead. If you plan on looking for a vehicle at Key, ask for David! I left the dealership with my new car and didn't feel cheated. That's saying a lot for a female who has purchased a few cars in the past 40 years. My only negative is they do not have free bottled water for the customer, just water in a cup. Hopefully they will consider that in the future.

Shane Gooden

27 de ago. de 2016

I have purchased a lot of cars over the years from luxury cars to entry level, new to used. The experience at Key Hyundai couldn't have been better. Brian Pfeifer and the team at Key Hyundai went out of their way to make the experience a positive one even when I added some significant complexity to the transaction. They could have used the opportunity as leverage in the buying process and really stick it to me but, instead, they treated me with respect and professionalism - opting for a customer for life.Thanks Brian and Key HyundaiShane Gooden

twobassets

24 de ago. de 2016

Good for purchasing a car over the internet. I had previously purchased a Hyundai Touring from Key in 2010 the same way, which was an excellent car that I was giving to one of my daughters as a second car for her. This time, I decided between Camry Hybrid and Sonata Hybrid - no need to test drive since both cars are good cars and my daughter has a standard Sonata and I was familiar with both. The Sonata Hybrid had a better price by 2K+, and an unquestionably better warranty - major factors in the decision. Found the exact car we wanted using the internet inventory search at Key. Agreed upon the purchase, the price, a cash deal, and the date an approximate time, we would arrive to pick it up. Drove not quite three hours to Jacksonville, papers were ready to sign, car was ready, wrote the check, went through some things unique to the Hybrid, synced my wife's phone to Bluetooth --- and away we went.

rick37

24 de ago. de 2016

Over the course of 65 years, I have purchased a lot of new cars, from Porsche and Lexus to Toyota and Ford. Brian Pfeifer and Key Hyundai were, by far, the most knowledgable and professional group I have ever dealt with. Brian knew the car and was knowledgeable on all it's options and systems. His followup was excellent and I truly felt like he cared whether I bought a car or not. The process was seamless as it should be. I have already recommended Brian and Key to one of my neighbors and I expect to send additional business their way. By the way, I was looking to buy a Toyota Rav and had just stopped at Key to look at the Tucson. I left convinced the Tucson was the right vehicle for me. Thank you!

Alison Hollaway

24 de ago. de 2016

I just purchased a 2016 Sonata Limited, my third purchase from Key. Each time Richard Rood has been my salesman and he is a pleasure to deal with, and makes everything so easy and stress-free. No question or request is too much trouble, and he follows-up with you to make sure you are happy with your purchase and have no problems. I LOVE my new car but, when it is time to replace again, I will definitely return to Key and, hopefully, Richard will still be there to help me!!

ashley_sorrells

23 de ago. de 2016

Think I just left my review on the previous page. I greatly enjoyed my experience at Key and with David Hayes. He was professional, down to earth, kind and genuine. I appreciate all his help, his willingness to help me even when it was hard for me to make some decisions, and the fact that he never tried to pressure me into selecting anything. This was my very first car and this experience has set the bar high for what I expect. When it's time to buy again, I will be back at Key, and hopefully David will also be there to assist me in buying the next car.

caryjohn

20 de ago. de 2016

Survey after we took possession of our new Genesis. The timing was good and we had a prior relationship with KEY because of Richard Rood who had been very helpful.

caddyman0211

19 de ago. de 2016

I could not be happier with friendliness and ease in buying my 2016 Santa Fe Sport 2.0T at Key Hyundai. Great staff and customer service.

lynna2724

18 de ago. de 2016

I had a great experience at Key Hyundai. I went in with no expectations and left knowledgeable and happy. Very nice staff. I will be sure to return.

zachsmith21212

17 de ago. de 2016

Justin was awesome..he helped us with everything we needed and answered all my questions before they were even asked!! Everyone there was great and the car is amazing thank you guys for everything

Robert C

14 de ago. de 2016

My Salesperson, Barbora, was very kind and patient and took time to explain all of the details of each feature on the car, and she never pressured me to make a decision. She was meticulous in organizing the fine details of the sale. Where can you stroll into a showroom, open the door and sit in the various models, without being immediately accosted by a hungry salesman? Key Hyundai!

kathleenmiller295

13 de ago. de 2016

We have purchased three vehicles at Key Hyundai and found the staff (Terri and Jane), and service team to be professional, friendly and responsive. No matter what we are looking for, they never try to upsell or redirect you to other products or services, and the tenure of the team is really impressive for a dealership. Highly recommend for a good car buying experience,

agchang2004

13 de ago. de 2016

My salesperson was the best. We love him. Next time I will buy a car I definitely will return to Key Hyundai and Nelson Caballero

dctkg0424

12 de ago. de 2016

Key Hyundai is the best dealership...hands down! Will do all our car shopping business there. Drop in and ask for Barbora Miller, you will not be sorry!

RYANTHEGIANT

11 de ago. de 2016

I was not initially looking to purchase a vehicle from here until I had my 2015 Veloster serviced at this dealership for the 2nd time. I had to leave my vehicle overnight & Dan in the service department gave me a Sonata loaner to drive for the time being. I was extremely impressed with this vehicle while driving it! I saw a Sonata on their site & was interested in a possible trade of my vehicle. Chad from Internet Sales started the initial conversation & when I arrived at the dealership, I was promptly greeted by the Sales Manager & introduced to Anthony Ziff to handle the proceedings. Anthony handled my needs exceptionally & I was able to get the vehicle I was interested in with payments that met my needs. Brad Pickering finalized the transaction with sincere professionalism and informed me of all available options for my new vehicle purchase.

jbollfmc

11 de ago. de 2016

I felt so confident we were in the right place to buy our new car. A couple I spoke with told me they drove in from Georgia just to say hello to Salesman because of the great treatment they received over the years. I told them much the same; four cars bought from your dealership and I'm always proud to come back to Key and conduct my car business needs. Thanks. James Boll

jeffmilis

11 de ago. de 2016

Great service, they was very friendly, feel happy with the purchase . I definitely recommend this dealer. 5 stars. Dealership, thanks for everything. Will buy again

cburchard

10 de ago. de 2016

The dealership had exactly what I wanted. Ian Grimes took care of everything and made my experience pleasant and painless. The business office staff explained warranty info and paperwork process clearly. I will be happy to deal with Key Hyundai for maintenance and service.

ChetM

10 de ago. de 2016

The combination of Robert Simmons and Jane Cruz made the purchase of our new Sonata both efficient and effective, but also fun. They are both professional and pleasant, made the purchase process painless, took their time with the explanation of all the features of the car, and I would definitely recommend them for the purchase of your car.

Weekender

9 de ago. de 2016

I love my new car and Brian made it very simple. I will recommend Key Hyundai to my friends and especially Brian who is a very informative salesman.

marvin epps

8 de ago. de 2016

My wife, and I are very happy with our new car, like to thank our selman for his working with us he done a good job.

irishladfl

6 de ago. de 2016

excellent salesperson, excellent service. we were able to find the right car for us. will definitely come back to key Hyundai in our future car searches

tsatt

5 de ago. de 2016

Service Dept is not very friendly especially the female Service Manager. Without going into great detail, a 78 year old family member of mine had a problem with the service rec'd at Key Hyundai. Key claimed that it wasn't their fault but there was no other explaination as the car was not returned the same way it went in. After 2 months of disputes, my family member was called in for a meeting and was told that even though they didn't think it was their fault, they were going to pay for it. After receiving the check (because the problem was fixed somewhere else), my family member was told that it would be a good idea for her not to come back to Key Hyundai. (So basically, she was banned) Do you they realize how many customers they just lost? Not only word of mouth from friends and family but this posting will be on every social media site, review site and blog from multiple people. SHAME ON KEY HYUNDAI.

richard

5 de ago. de 2016

We bought two new cars! We had a great car buying experience times two with Richard Michael Wood! We would recommend him to others. He was professional and sincere.

jjrempert

5 de ago. de 2016

I Was very impressed with the professionalism of the staff and my salesperson.Was not pressured one time and paid what i thought i would pay for my car.

Travis Anthony

4 de ago. de 2016

Had a great experience. Barbora was excellent to work with. Very smooth buying process. Bought a new Elantra, and need 5 more words to satisfy the word minimum.

Mary

4 de ago. de 2016

I told Eric and Brian what features I was most interested in and the first car Brian showed me was it! It was a great experience and Eric and Brian were very easy to work with.

jkennedy721

3 de ago. de 2016

Brian was great. I had to do this while taking care of three grandchildren. He made it so easy. 25 word minimum, are kidding me? You are pushing your luck.

diane.sepulveda

2 de ago. de 2016

This is my second car I have purchased from Key Hyundai. I've also taken a few cars to the service department that were not purchased from Key Hyundai and I have had nothing but positive experiences there. I hope that this continues. They are a good bunch of people working at Key Hyundai.

charlineshaw

29 de jul. de 2016

When we walked in the door we were immediately greeted by Thomas. We knew exactly what car we wanted when we walked in the door (5 minutes before closing). Thomas worked with us to get us where we wanted to be on price. We returned Saturday to take delivery of my 2016 Sonata Sport Value Edition. The car was immaculate. Mike in financing was awesome, in and out painlessly. Took delivery from Thomas, he walked me through all of the bells and whistles of the car and we were on our way. I will definitely recommend the Key dealerships to anyone purchasing a vehicle.

ashleystaton645

28 de jul. de 2016

The staff was professional, knowledgeable, and personable. It was such a wonderful experience buying a car. I left feeling like a made a great decision!

jaxbeachkathy

28 de jul. de 2016

My experience in auto purchases from Key (this last one is number 5) have been consistently positive. Working with David Hayes on my latest purchase of a 2016 Sonata was exceptional! Thanks, David!

nycst1

27 de jul. de 2016

....Mike was attentive, caring and an overall pleasure to work with. I leased my last vehicle from him and when this lease is over, I plan to purchase a vehicle....via Mike thank you

dtrg18

26 de jul. de 2016

Awesome customer service. I will recommend all my friends and family to Ian because he's the greatest!!!! The price was of the car was in my budget and really love my new car. IAN went over the entire car.

Mikker

26 de jul. de 2016

I've purchased three vehicles from Key due to their customer service and quality of selection. I feel this company has my best interest in mind when finalizing my new ride.

dianesep53

25 de jul. de 2016

I have purchased two cars from this dealer and they are outstanding. From the moment I walk in, till I leave with my car I really have nothing bad to say about them. They provided me with everything I needed, no pressure to purchase a car from them and when I told them another dealer would beat their price, they not only matched it for me, but beat their price.

raclanin12

25 de jul. de 2016

Thank you Maurice Fenton for a great car. You were right about the color. Love it. Even Ronnie in the service dept came by to make sure someone was helping me. Great people.

BobR

25 de jul. de 2016

Best price on 2016 Genesis, Paperwork and delivery process uncomplicated. Original deal made over the phone and the deal was never changed at the office. Easy to work with. Would buy from them again.

pardo95

22 de jul. de 2016

From walking into the door when it seemed all Sales representatives were occupied it took less than 2 minutes for the manager to walk out from behind the glass office and introduce himself and let us know that a representative was on his way. He did not walk back into his office, he remained and got to know my family. Then, I was introduced to Nelson Caballero who made the process enjoyable and simple even though I was admittedly not enthusiastic about having to get a new car. Thank you for a great car and more importantly a great experience.

ring.erin24

22 de jul. de 2016

Bryan Brown made this car buying experience everything that it should be. I would recommend him to anyone looking to make a purchase & feel confident that he would give consistent service that exceeds expectation.

carolsjax

22 de jul. de 2016

I love my Elantra! Justin Corral at Key Hyundai made the search for a new car a great experience. He first took the time to listen to everything I wanted, then took me directly to cars that matched my list. He was very knowledgable about the cars and their features. Justin was both professional and easy to talk to. After the sale, he followed up with me and made himself available for any way he could continue to be of service. Mike Neeley in the finance department was professional, friendly, organized, and very proficient.

ron123

21 de jul. de 2016

Purchased my 3rd Hyundai from Mike Cain. Mike is very professional and makes the purchase as easy as possible. I would highly recommend him and Key Hyundai.

JAGUARS_COWBOYS

21 de jul. de 2016

Traded in my 2013 for a brand new 2017 fully loaded and awesome Elantra. This is our 4th car we have purchased using Brian Pfeifer as our salesman. He is very professional even though he is a Michigan fan. He treats us just like we are family. We will not go anywhere else. Brian gets all 10s from us. Go Buckeyes.

FWS3

20 de jul. de 2016

Our family now owns four Hyundai Sonatas purchased from Key Hyundai. Our family has added two 2016 Sonatas since May of this year. We were blessed to meet up with David Hayes who sold a Sonata to my Father-in-law in May and anotner one to me, as an upgrade for my wife - I got her 2010 Sonata and, in turn, I passed my 2009 Sonata along to our son. I cannot think of enough superlatives to adequately describe the great experience of dealing with David Hayes. Thanks David!

yanochik

16 de jul. de 2016

We had a pleasant experience. Fred matthews very helpful and knowledgable. Explained trucar pricing very well. We love our santa fe sport. This is our second purchase there, would definitely shop there again.

lindacrockett

14 de jul. de 2016

We trade a 2006 Sonata for a 2017 Sante Fe Sport. Everyone was great to work with, being professional and knowledgeable and courteous. Brian Pfeiffer was great to work with.

SantaFeGirl

10 de jul. de 2016

Just bought my fourth Santa Fe. Sport this time. Love the ride. Maurice Fenton was able to find the perfect car for me. I would definitely recommend Maurice if you are looking for a car.

Wendy

10 de jul. de 2016

I purchased a Hyundai Sonata and Richard really knocked it out of the park. He went the extra mile to get me the deal I wanted and in the time frame I asked for. We were in and out of there with a new car in like two hours. Richard made it even easier by bringing my new car to the house in a thunderstorm and driving back my trade in. I don't know many car dealers that would do that! I highly recommend this dealership and this salesman.

dougphyllis

9 de jul. de 2016

Nelson was by far the best salesman we have ever purchased a vehicle from. Very professional and easy to talk to from start to finish. Nelson was a car salesman when we first met him but we now consider him a friend. Thanks Nelson for all your help in assisting us in the purchase of this 2017 Elantra. This was our 5th vehicle (4 Hyundai's/1Buick) purchased from Key Auto. Look forward to buying again from Key Auto and hope Nelson is still there. Also want to mention Eric. Got to know Eric during our past car buying at Key Hyundai and he too is a great guy/friend to work with. Thanks for all your help Eric. (GO GATORS)

jaredlemine

9 de jul. de 2016

I had the best, first car buying experience that I think I could have possibly had. Everyone I came into contact with at Key was friendly. Thomas Logan was my salesman and he did an excellent job helping me through the entire process. Great job, Key!

Lynn1717

8 de jul. de 2016

I leased a Hyundai Elantra on July 1 2016 from Key Hyundai in St. Augustine Florida. Brian Pfeifer was my sales person. He exceeded my every expectation. I have bought and leased many cars in my life but have never had an experience like this one. Everyone at Key treats you like family. I am very grateful that I chose key Hyundai and met Brian Pfeifer. He is a very special person.

rosiemsullivan

7 de jul. de 2016

Great experience. Love the car. Richard really took care of us and knew exactly what we were looking for. Extremely fair price and easy negotiation.

laf46254

6 de jul. de 2016

Barbora Miller was the BEST salesperson I have had in all my years of car buying experience. She was professional, knowledgeable and an excellent listener.

gwparks48

6 de jul. de 2016

Great experience and deal. Sorry, don't remember everyone involved, but they all did a great job in making this a very good car purchasing experience.

Melissa Galjour

5 de jul. de 2016

I love my new Hyundai Santa Fe Sport. Brian Pfeifer, my sales rep, really listened to my needs and wants and matched me with exactly what I was looking for. I did not feel like I was being "sold" a car, but I felt I was being matched with something that would work for my family and be a good fit. Would highly recommend Key Hyundai!

annaseay

4 de jul. de 2016

I purchased my Hyundai Elantra at Key Hyundai in Jacksonville. Richard Michael Wood was the car salesman who helped us out and he offered excellent customer service! He was very helpful and attentive to my needs. He took the time to show me how to work the features in my new car and I left with all of my questions answered. I would definitely recommend this car dealership and Richard as a consultant.

lfp851

2 de jul. de 2016

Fred was extremely helpful and pleasant. Paperwork took a very long time to get ready. I did not check the time but it was at least 4 hours from the time I agreed to purchase the car. Fred tried to speed up the process but apparently there were many sales that day.

wlee7181

30 de jun. de 2016

Traded in a 2005 Honda Odyssey for a 2017 Santa Fe Sport Turbo. Salesperson was Brian Pfeifer, who was very professional and easy to work with. Brian made my car buying experience excellent. Thanks Brian.

kristensell

30 de jun. de 2016

Nelson is simply the BEST there is. This is the second vehicle I've now leased from him and will continue to come back. I've never, EVER had a more enjoyable car-shopping experience, and Nelson is the reason.

klambros25

29 de jun. de 2016

I went into the dealership somewhat knowing what I wanted but walked out of the dealership with much more. Very pleased with my purchase. I will be referring your dealership for all future purchases.

katdog6

28 de jun. de 2016

I purchased my first vehicle from this dealership and Brian was my sales associate. He was very patient with me because I was indecisive in the car I wanted. He answered all my questions and waited for me to come back after visiting another dealership to make my decision. He was never pushy and he eventually helped me purchase a great car! This is a great dealership!

rnykerk

28 de jun. de 2016

I found this dealership treated me fairly and the price I paid for the car was in my budget. Mr Rood was very helpful and told me of all the discounts available on the Azera. I appreciate that. Over the years, I have purchased several cars from rather rude people but Mr. Rood was great. I find one fault with the Azera. When I put glasses is the eye glass holder up top, I find they get very hot when the sun is out. Really really hot so you can't touch the metal frames. I"ve never had this happen with other cars I've owned. When reached up under the roof, I felt bare metal without any insulation. That's why it is so hot. I wish I could fix it.

pol_adalyn

26 de jun. de 2016

I had a great experience with Thomas. We were able to work together on making the purchase happen, with agreeable terms. I would highly recommend Thomas and the dealership!

gfblpb

26 de jun. de 2016

I enjoyed a great leasing experience from Key Hyundai. Very professional sales, finance and service experience. I will definitely return to Key Hyundai in the future.

Hussam Khayat

25 de jun. de 2016

Thanks to Brian, he provided as usual an excellent service , was attentive , we got a very good deal on my new Accent. 4th car for the family, it tells you we are part of Key Hyundai's family!

Donna, NJ

18 de jun. de 2016

Justin Corral is very attentive and follows up without being pushy or impatient as you decide what vehicle works best for you. He even offered to pick us up at the airport so that we could have our new car when we got back in town from a business trip! Best car buying experience ever

Julie Bavington

17 de jun. de 2016

Thanks to Brian for showing me that a new car was within my reach. Absolutely in love with my new Tucson. It's good to be back in a Hyundai!

camillemarchetta

11 de jun. de 2016

Buying a car is always stressful, but Justin went above and beyond to make sure that I got was complete,y happy with my new Elantra.

jnbmoore1

10 de jun. de 2016

Always a 10. This is our fifth car from key in 15 years. Return customers say a lot about a business. Service is excellent as well.

saramunoz1120

10 de jun. de 2016

I definitely recommend Key Hunday am very pleased with all the attentionBrian gave me . when I decide to change my car again, I'll have in mind Key Hunday , for all the attention and service they gave me

mirellablanco45

10 de jun. de 2016

the best of excellent service from Nelson Caballero and the entire key group definetly would recommend family and friends to buy a car key hyundai

bossjross

10 de jun. de 2016

After problems with my 2011 Sonata, Key Hyundai convinced me to stay with Hyundai. In my pursuit of happiness, my new Sonata is helping me pursuit it in style.

crews78

10 de jun. de 2016

I have always been impressed with the service department, so when it came time to buy new, I stayed with Key and was not at all disappointed! Fred was personable, honest, and respectable.

Chico6

10 de jun. de 2016

Key Hyundai has been an integral part of my family's life since we arrived here nearly 5 years ago. We have purchased several new vehicles during that time and been nothing but astonished but the high level of quality offered by the Hyundai line of vehicles. Fred Matthews is not just a wonderful salesman, but a great friend! Many thanks for all your hard work Fred!

fortnerjodie

10 de jun. de 2016

Great place to purchase a vehicle. Staff and Salespeople were excellent. Had a wonderful experience at Key. I would definitely buy another car from them when the time comes

jeffm0

10 de jun. de 2016

We received our Sonata on a holiday so they did not have time to wash and detail but they let me schedule a time to have it done I set a time for 3:00 pm Wednesday 6/2/2016 I showed up early like 2:45 and it took till 5:00pm to get my car back I feel that is way to long to have a car washed and the windows looked better when I brought it in then after they where washed.So this is probably why I would not have service done at your location.

charyaleger

8 de jun. de 2016

Jane was very professional she made sure that she took her time to help me find the car that I really wanted. She made sure that I was comfortable and able to properly use all the car features.

r.a.stull

7 de jun. de 2016

Key Hyundai went out of their way to make sure my wife and I were comfortable and gave us a smooth flowing process throughout. This was the best experience with a car dealership in Jacksonville, Florida I have had in 20 years.

nonni361

4 de jun. de 2016

The staff at Key couldn't have been more friendly and made the purchase fast and easy. Brian Pfiefer was courteous and very professional. I would send all my friends and family to him. He was amazing!!!

brian.rau025

4 de jun. de 2016

Sales person was amazing! Fred is someone I'd buy from again. So glad I chose this dealership over all the others in town. A b c d e f g

Darek A4

3 de jun. de 2016

Good price, excellent service and no pressure - all that a buyer of used car can hope for when shopping. I bought 2 cars at this dealership and I would recommend it to everyone.

bookitty1983

3 de jun. de 2016

After my crazy accident, Brian Pfeifer and Mike Fox were fantastic!! It was stress free and they helped me get what I needed and what I wanted! Awesome service!!!

jilldoov

3 de jun. de 2016

Nelson did an excellent job of giving me my options for filling my needs as described to him. He patiently brought cars for me to test drive and then did the same when my husband joined me at the dealership. I feel that I received a fair price and top notch customer service.

richard.perricone

3 de jun. de 2016

Key is very informing and professional, they are helpful when you visit there and try to handle your need at that time.You are given quick service and they inform you of what they will do.

KathyLu

2 de jun. de 2016

When we walked in to Key Hyundai, we had no idea that we would be purchasing a Hyundai that day! We felt completely at home with no pressure you would get at other dealerships. Our salesperson, Barbora made us so comfortable and answered every question we had to our satisfaction. She was great! When it came to the test drive, the Hyundai Accent spoke for itself. For a small car catagory, the Accent performed flawlessly. The engine was so quiet, we didn't know it was on. The road noise was very low, the comfort level in the car was excellent! When it came to the fianance part of our experience, our Finance Officer, Mike, answered every question we had thoroughly! He was savvy and knew the numbers.The Manager there was friendly, fun, and did everything in his power to help locate the car of our choice.We are happy to have made our decision about selecting the 2016 Hyundai Accent! No pressure...the car sold itself! But...Barbora was one of the best and honest car sales people we have ever met! So, "Thank You" Barbora, and Mike...and "Thank You" Key Hyundai of Jacksonville! You have excellent people working for you!

fussy

2 de jun. de 2016

This is the 3rd automobile we have purchased at Key. Overall competitive pricing and excellent service department. We are very pleased with the Hyundai make.

gedykes

2 de jun. de 2016

This is the 2nd new car we have purchased at Key Hyundai. As he did with the 1st car, Nelson Caballero was very courteous and professional. He took lots of time with us by answering all questions and aiding us in creating a good deal on the precise vehicle we wanted. Having used the service department for over three years, I have found the Dealership to be very reliable, trustworthy and professional in all aspects.

erikhiggins

2 de jun. de 2016

A few months before my lease was up Brian Pfeifer contacted me to discuss end of lease options. I indicated I was going to lease another Hyundai but didn't know which model yet. Over the last few months we discussed price range and interests and made an appointment to test drive. Brian had all vehicles ready to drive along with quotes that met my needs. I was in and out in less than 3 hours with my new car. Easiest process ever made better by Brian's proactive communication. I will definitely come back to Brian Pfeifer and Key Hyundai.

royereid

2 de jun. de 2016

A good deal is a good deal . As long as my wife is happy about the cat, I am more than please I do not have more than 25 words

bobbilogs

1 de jun. de 2016

Thomas was very nice and always professional, however very quick to make a deal that led to some confusion on pricing. Your service man was very nice and agreed that since this is common to have corrosion on brakes they should have been checked before delivery. I have owned a Lexus for over 12 years - 4 different vehicles, whenever it is serviced there is coffee , water and my car is washed and a loaner readily available. If you want Genesis to complete with BMW or Lexus you need to increase your services.

lharrell0

1 de jun. de 2016

This was a pleasant experience. I am very happy with my car. It does not have all of the features I wanted in a vehicle, but it does have a warranty that exceeds the want of features. Justin was great at showing me several options and making sure that i would be in something that was not over my budget, and i truly appreciated that. He made it possible for me to drive a 2016 vehicle. I never would have thought I would be driving a new vehicle. Thank you to all staff who helped make this possible.

chaplainjohnlpd

29 de may. de 2016

Great experience!! Everything was as promised. WE live outside the Jax area, therefore will not be having our vehicle serviced at this dealereship. I only hope that the dealership we do use is as great as this one.

crystal63

28 de may. de 2016

From the start everything was good, from test drive to paperwork. Great friendly staff gave overall great experience. Did not take all day. Will refer friends.

revadeux

26 de may. de 2016

The car is everything I had hoped it would be. This is my second Hyundai Sonata Hybrid I purchased from them. I would definitely recommend them and in particular Nelson Caballero.

Cole

26 de may. de 2016

This is our families 5th purchase from Key Hyundai and 7th Hyundai for our very large family. As always it was very smooth with zero hassles through the entire process.

qpajrc

21 de may. de 2016

Excellent salesman, finance person as well. I bought extended warranty that I now question myself way I don't see its value or how it adds to Hyundai's outstanding Assurance provided by company. I set appointment via Internet and the dealership made it smooth and directly to the point. Nelson was friendly answered my questions in detail. My only complaint was Noone explained or showed how to use the tire repair and there is no spare tire.

Nancy Roemer

19 de may. de 2016

This time car buying was enjoyable. I felt no pressure and Barbora was feel light-filled to work with. I knew I wanted a Hyundai because I had enjoyed driving them as rental cars and of course they have the best warranty. Barbara showed me several, let me drive several and let me make up my mind as to which one I should buy. I live my Sonata!

fddlestx

19 de may. de 2016

This is the 3rd vehicle I have bought from Key since 2004. I always ask for Richard Rood who is great to deal with. I would highly recommend this dealership to anyone thinking about buying a Buick, GMC or Hyundai.

joannmccarthy

19 de may. de 2016

This is my second time purchasing a car from this dealership. This time I did not visit another place because I was happy with my experience 3 years ago.

acorral23

19 de may. de 2016

We love our new 2017 Sante Fe. Barbora Miller made it easy for us to make a decision. We would purchase another vehicle from her.

cancal03

19 de may. de 2016

I love my new car; although I had to come back a week later to have my car washed and detailed, and waited 3 hours. However, they gave me another full tank of gas so I was okay. Mike Cain was friend, and professional and I would recommend Key Hyudai to friends.

Deborah Eunpu

19 de may. de 2016

I have had excellent experiences each of the three times I have purchased at Key. Fred Matthews is great to work with, and Jasmine Vazquez (online sales) helped me find the car I bought before I even showed up to meet with Fred. Would I buy here again? Definitely! The after care in service is convenient and excellent as well.

Shirl777

18 de may. de 2016

This is the 3rd vehicle I have bought from Key since 2004. I always ask for Richard Rood who is great to deal with. I would highly recommend this dealership to anyone thinking about buying a Buick, GMC or Hyundai.

Shazo

18 de may. de 2016

My wife and I are completely satisfied with our car buying experience with Maurice Fenton. He did everything he could to make sure we were not only happy with, our new Genesis Coupe, but that it was exactly what we wanted. Never at any point did we feel pressured to buy this vehicle. In fact, it was quite the opposite. He was very patient with us, he worked with our schedule and went about and beyond in our opinion. My wife and I will recommend Maurice that might be desirous of purchasing a new car. As for me and family, we will definitely buy from him again when looking to make another purchase.Thank You Mr. Fenton

amberlarson1061

17 de may. de 2016

Mike Cain was great! Got me a great deal on my beautiful 2016 Hyndai Tuscon! Very professional and don't push you into things. Was very helpful and informative!

mobilemusic36

17 de may. de 2016

Bryan is an absolute pleasure to deal with, this has to be my sixth or seventh purchase from him over the years. He is the reason I buy from Key.

geoff.clear

15 de may. de 2016

see my comments in survey - Richard Rood saved the day for all of us by being available and customer friendly when no one else was - very disappointed in dealership on the whole but loved Richard.

dmcaril

12 de may. de 2016

Over ALL experience was EXCELLENT and highly recommend Key Hyundai to potental buyers. Staff is rated high on my ledger and looking forward to the first service appointment for the Santa Fe Sport.

sashapreston0213

12 de may. de 2016

Thanks you for all that was done to service me and my needs. Including my follow up. Nelson was great and deserves a avove and beyond award.

kyleknopsnyder

12 de may. de 2016

Thomas Logan did a great job. I appreciate Key Hyundai's low key, low pressure, approach to new car sales in comparison to other car dealerships in the area. I will certainly continue to do business with Key as long as I drive a Hyundai.

moonjoey

11 de may. de 2016

Although this was my first visit to the 'Key' dealership in Jacksonville, FL, I came away feeling it was also my best choice. The Sales Representative, Nelson Caballero was incredible. I felt I was dealing with a totally honest man who made sure that I got the particular vehicle I desired even though it wasn't currently on the property. I couldn't be more pleased with my buying experience. After learning more of how this dealership is run, I gained even more respect for it. After 40-plus years of buying vehicles, this has been the most pleasant and satisfying buying experience I have ever had and wouldn't hesitate to recommend 'Key' to anyone.

Hood

11 de may. de 2016

I have bought 3 cars from Key Group and have had an awesome experience with the salesmen and women there. Because of this, I have referred 4 others to buy cars there. Every one is satisfied!!!

lwikoff

10 de may. de 2016

Maurice was wonderful as was Finance. great experience! I would reccomed this to everyone Treated me with respect and dignity. very supportive. Mauricwe was wonderful!

tommieritter

9 de may. de 2016

From the test drive to the drive home, this experience was awesome. Everything was presented clearly and up front. Great staff and a pleasant overall experience.

mareli0

9 de may. de 2016

Everything that the salesman and dealership said they'd do was done in a very satisfactory way. I will definitely recommend this dealership. I couldn't ask for a better salesman the Brian he was very curious and accommodating.

PaPa and MaMa

9 de may. de 2016

I work nights Mon. to Fri. and Fred Mathews at Key Hyundai was the only person to respond to my emails with the Info I had requested that told me to call or email when We were ready to see vehicle I asked about. All other dealers wanted me to call right away for a test drive. They did not understand working nights and sleeping days but Fred did . I will and have already told friends that Key Hyundai AND Fred Mathews are a great combination.

cortlope

9 de may. de 2016

Key Hyundai; Had what i was looking for, a 2017 Santa Fe Sport (base model). I request a final out the door price via internet, my computer broke for a couple of weeks, but I was contacted by Ms. Jasmine Vazquez via phone (old fashion way), and she text and attach a picture of the final price. Made an appointment and Mr. Maurice Fentom close the deal after taking to his manager. From first contact to taking over the car less than a week. Price was my main driver, second was car test, and the rest is history. Thanks JC

bmhorner

9 de may. de 2016

This is our second Hyundai purchased from Key Hyundai and Richard Rood was our salesman both times . Would definitely recommend him and the dealship to anyone that likes stress free car shopping. Would like to thank Mr Rood for a good buying experience. The finance dept was great as well.Went over all the paperwork very through. Sorry I can't remember the gentleman s name.

lcjennings

9 de may. de 2016

We were wowed by exceptional service provided by Richard and Alan. Richard went above and beyond throughout the day and beyond to make sure that we were well taken care of. From assisting with the detailing (due to high volume), sharing interesting aspects of our new purchase, and following up, it was great. I don't say that lightly as usually purchasing a vehicle is a stress-filled event. I can't recommend the dealership and this amazing sales person enough. Thank you Richard!!!! You've got a customer for life!Alan also was very thorough in the finance office and made the end of our day go smoothly and pain free. All around, it was a great day and we love our new vehicle!

mlrenhack

8 de may. de 2016

I have purchased 6 vehicles from Key Hyundai and will return when it's time to buy the next one. I enjoy working will the staff and the inventory is great.

nstevens1954

6 de may. de 2016

Bryan Brown has sold my wife two Santa Fe Sports since he has been at Key Hyundai, he treats you like family. Bryan is an example of a valued employee , Thanks again Bryan for going the extra mile on selling us a new ride. Eugene and Cindy Stevens

kylecox91

6 de may. de 2016

From the moment we stepped into key Hyundai, we could tell that Brian Pfeiffer was a professional. He greeted us, asked if he could help us, and catered to my families needs immediately. He was by far the most outstanding salesman I have encountered. He possessed detailed knowledge of all the cars we were interested in, only showed us cars within our budget and in our best interest. He was in entirety an excellent salesman and I hope all people go through him to get there new car. Absolutely outstanding.

jspsurf

6 de may. de 2016

We got the car we wanted, at the price we wanted, with no pressure or hassle from our excellent salesman. Would absolutely recommend Key Hyundai and Brian Pfeiffer to others.

Frederick W. Schmidt, Jr

6 de may. de 2016

I found my experience with Key Hyundai to be excellent. Barbora Miller was most helpful. Everyone else there also answered all my questions. I would definitely recommend Key Hyundai to anyone looking for a new car. Frederick W. Schmidt, Jr.

coll8011

5 de may. de 2016

Had a wonderful experience. Jane Cruz and Mike Fox were a pleasure to work with. Everything went smoothly. No complaints whatsoever. Would highly recommend Key Hyundai in general and Jane and Mike in particular.

keri.sweeting

5 de may. de 2016

I received excellent service and would highly recommend the dealership! Our salesmen was not pushy in the least and seemed to be rather honest as well.

vincent.haut

5 de may. de 2016

Jane Cruz was responsive and attentive as I purchased my second car from Key. Her skills and knowledge are outstanding and far from ordinary. I hope I don't need a third car but if I do I will ask for Jane.

gpollard818

5 de may. de 2016

The Service I received was awesome. Thanks again to all of you. May God continue to bless your business. I've really been enjoying driving my new car. Can't wait to tent the windows.

Nikie Baby

2 de may. de 2016

Thanks to all of my family at Key Hyundai for another great car buying experience. My family has bought dozens of cars from Key and they never seize to blow us away. Karl Graves, Robert Simmons and Doug Forsythe really pulled together to make this difficult purchase smooth as butter, not to mention the finance team getting me approved. Phew... Strait Bogie

Khenmo50atgmail.com

29 de abr. de 2016

My experience at Key Hyundai was such a humbling experience. This is my first time purchasing a new car for myself. Initially this was a scary feat even after conducting research and doing some comparison with other dealerships. A big kudos and much gratitude to Justin Corral who made this experience not only the least bit frightening but humbling as well. Look out Justin I have more friends who want to purchase for the first time coming your way.......

yuleewoman

28 de abr. de 2016

I have never been pressured in my experience with Bryan Brown or anyone associated with Key Auto Company. I have always been treated fairly and have never felt that I was being taken advantage of. This is the only dealership that I will deal with. I can not say enough about Bryan Brown. He is the consummate professional in the knowledge of his product. Yet, you will never meet anyone more friendly and caring. This is the second Tucson that Bryan has sold to me. I now feel like I have a friend for life.

jmassey13

27 de abr. de 2016

The staff was very friendly, helpful and honest. Didn't mind how picky I was being and they got us in and out! Worked with our schedule. Will definitely be back for service on my new car.

jakeshome2

26 de abr. de 2016

If you do not look forward to buying a new or used car and feel like it's too much of a hassle go to key auto company you will not regret it!! they want to get you in the right car at the right price just like your family would !

hadkev18

25 de abr. de 2016

I had an excellent experience at Key Hyundai for the second time in a year. I had great service from beginning to end. I would definitely recommend this dealership to my friends.

istier

23 de abr. de 2016

Barbora Miller was fantastic and everybody I dealt with was professional, courteous and fast. This has been the best car buying experience I have ever had and I will definitely consider dealing with Key Hyundai in the future.

Gary

20 de abr. de 2016

This is the second vehicle I purchased new here within the last 12 months. The team here are professional, knowledgeable and low pressure. I explained what I was looking for and what I was willing to spend after dealing with another dealership out of the area. They called back with a better price. The paperwork was completed and financing in place before I arrived. We went over the car and test drove it, the salesman Thomas took his time and explained all the features. They are my first choice again when I am ready to purchase in the future.

happy customer

19 de abr. de 2016

Mr. Richard Rood was the most respectful, knowledgeable and professional car salesperson we have ever dealt with. We had perused the Key Hyundai website and had a list of VIN specific vehicles that we were interested in. Mr. Rood located them ... even the one that was NOT on the sales lot. He went above and beyond!! After test driving tow different models and multiple trim lines, we purchased the 2016 Hyundai Sonata Sport that WAS NOT ON THE LOT! Next vehicle? Going to Key Hyundai and plan to request the assistance of Richard Rood again!

john.sarandria

19 de abr. de 2016

Key Hyundai went out of their way to work closely with us to ensure we got exactly what we were looking for in the 2017 Sante Fe. The representatives were stellar, and we are very pleased with our purchase.

Brad 4

18 de abr. de 2016

I was in a must buy quickly type of situation and had a few makes and dealerships in mind. Key was my dealership visit for a Hyundai. Thank goodness it was my last stop. I told my sales person what vehicle I was looking for, the color, and the equipment and purchased that vehicle on the spot. Everyone was very helpful and accommodating to my needs and time table. I would not hesitate to recommend to anyone my sales person, Maurice Fenton and the dealership who both went the extra mile and I greatly appreciate it.

Mike D.

18 de abr. de 2016

From the moment my daughter and I walked into the dealership, Justin was very helpful and accommodating. I never felt pressured and was grateful for his hard work to make sure we were taken care of and got a good deal. Thank you!

Shannon Clark

18 de abr. de 2016

This was by far the best exeprience I have ever had buying a car. I went in stressed out about it and Justin met me at the door. I told him my situation and what I wanted to pay. He listened and only showed me the type of cars that would fit my needs and my budget. Didn't try to upsell me on anything. I then met with Alan and Mike in finance and the 3 of them pushed the banks to hurry up with their paperwork so I could take home my car. When I went in to pick it up Mike had all the paperwork ready and explained it in detail to me. It was exactly what I had spoken to Justin about a few days before. Again, no push from Mike into buying anything extra. I signed and was out with my new car within an hour all detailed and filled with gas. Justin even put my tag on for me and showed me what all the switches did, etc before I left. This is the only dealership I have ever posted a review about and wouldn't even consider sending my friends anywhere else.

pookie00123

17 de abr. de 2016

The whole experience was just wonderful. No one tried to hustle me. They provided me exactly what I was looking for without feeling pressured. Again, just a wonderful experience.

rjfp386

16 de abr. de 2016

My husband and I enjoyed our time at this dealership. Friendly and knowledgeable staff. Everything was a breeze. Looking forward to future business with your company.

s.pabon

16 de abr. de 2016

Our experience at Key Hyundai was extremely positive and helpful. Everyone was very informative and thorough. We feel we got a good deal on our car.

jaces2009

16 de abr. de 2016

Upon going to the dealership I was really dreading it, I have had some really bad service in the past at other dealerships. I did not want to play the song and dance. When meeting my sales person Brian Pfeifer I felt immediately different than what I was expecting, he gave me a sense of no bs and being straight forward with me. He gave me the numbers, and we were on our way to getting the paper work completed. In the past I have had to spend so much time in dealerships, this time was different. This was such a pleasant transaction, and quick, I love my new car, and will gladly recommend key buick to my friends and family.

GP1993

15 de abr. de 2016

Loved this dealership! Walked in to test drive a Tucson posted on the website, which had been sold... drove away with a different Tucson at a great price, and in EXCELLENT condition. Nelson did a great job answering questions and delivering on our 'requests'. We returned the following week for a minor fix that was promised at time of sale... Nelson kept in good contact and, when it took longer than expected, Scott Williams (the manager) personally phoned, explained the reason for delay, and had it personally delivered to our home- with a full tank of gas - the following day. (Who does that these days? :) We have been very pleased with our experience and am happy to recommend Key Hyundai to anyone!

athiel1946

15 de abr. de 2016

Overall, all of the personnel at key have bn consistently courteous, professional and efficient. I specifically sought out Mr Rood for this purchase because of my previous experience with him. He is excellent..straight shooter who knows his product. Ron Taylor has always provided excellent service also.

hft0609

14 de abr. de 2016

Auto purchase experience and sales person were excellent, concise and professional. I would recommend Key Hyundai and also Thomas Logan to any of my friends and/or neighbors.

Patricia Hamn

13 de abr. de 2016

Last week I went to buy a Genesis 5.0. I was immediately introduced to my salesman, Maurice Fenton.He was awesome from start to finish. He listens carefully and addresses all questions and concerns without hesitation. He makes you feel welcomed and appreciated from the time you meet until you walk out the door. This is my second Genesis since 2010. I am thrilled I was able to work with Maurice. If you're looking for a stellar salesman.....I highly recommend Maurice Fenton.Patricia

coscia.theresa

13 de abr. de 2016

Everything and everyone was excellent. We look forward to working with Key Auto Co. for many years to come. We are very happy with our Hyundai.

Debbie M.

11 de abr. de 2016

Went to look at Tucsons. . I talked to Justin about what I needed and he listened with the heart of a salesman. He sold me on the Santa Fe (the Tucson wouldn't have worked for me) with the package I needed. I love it and am very pleased with the way I was treated and taken care of. He was very knowledgeable and he took his time to make sure I understood the car and the process. I highly recommend Justin.

Angels

8 de abr. de 2016

David Hayes and Key Hyundai were excellent in providing courteous, knowledgeable assistance inpurchasing our 2016 Veloster. The entire staff is a caring and wonderful group who spend their time to make sure we were well satisfied with our purchase. I would highly recommend this dealership.Jack and Carol Marion

dennis74m

7 de abr. de 2016

My salesman, Richard Rood, was very professional and knowledgeable of the cars offered by Hyundai and was a pleasure to buy a car from. I will definitely buy from him and Key Hyundai again.

reazaret

7 de abr. de 2016

This is the third Hyundai that I have purchased from this dealership. Just want to say they are a wonderful group of people. Justin Corral was a great salesman and very knowledgeable about the vehicle. He went out of his way to help me unload my old car and load the new Elantra 2017 that I purchased. Mike Fox and Robert Simmons are always there for me and help me in anyway they can. When I bring my car in for service Ronnie Taylor is my go to man. He is great!! I highly reccomend this Hyundai Dealership and their crew to anyone looking for a car. Thanks for everything everyone at Key Hyndai!!Rea Zaret

wookiejml

2 de abr. de 2016

still love my car. this is the second hyundai i have bought one for my child and now one for me. Also had my sister but one a few months back.

Diana51

1 de abr. de 2016

I have dealt with Key Hyundai for the past 3 1/2 years, since I bought my first Florida Hyundai, and have had good customer service in all that time. The reason I gave the dealership a 4 instead of a 5 was because in the past, a couple of my service calls were never returned and waiting for a simple oil change service to be completed on one occasion took much too long. So, the service department gets a 4 for now. I will reassess that rating when I need to return for service on my new car. However, the dealership is clean and comfortable and all the personnel, in all areas, are friendly and knowledgable. Last month, I traded in my Elantra for a new Sonata and my sales team, Nelson Caballero and Mike Neely, went out of their way to make my buying experience for this new car a very positive experience. They deserve the highest possible praise of 5 out of 5. I was quite impressed by both of them.

kdufive

1 de abr. de 2016

This was the best car buying experience i ever had. Everyone was courteous, knowledgeable and professional. I would definitely tell anyone to visit the key dealerships for their next car purchase.

genesis

29 de mar. de 2016

Outstanding salesman was very attentive even after the sale. He went beyond the call of duty to assist us.The dealership worked very hard to meet our needs. I highly recommend them.

Happy Buyer

29 de mar. de 2016

Yeah, I purchased a 2017 Santa Fe from Doug. He's the best car dealer I have ever had the pleasure dealing with. He knows his cars, knows value, and goes to the ends of the earth to find the car you want. No pressure, just facts. And when it came to deal...I actually believed he was on my side as well as representing the company. Oh yeah and the closer Brad was great too; he had all of his paper work in order before I walked in. It made the final portion of the car buying experience enjoyable. Finally, Doug explained all of the car features and did not leave my side until he was sure I understood everything. Doug has now excelled in selling my son a Sonata, me a Santa Fe Sport, and next month my daughter will buy a Tuscon.

thuan904

28 de mar. de 2016

I recommended anyone to come to this dealer and check it out. They really friendly and easy to deal with the price is awsome for the car that have so much option

gthomas2

28 de mar. de 2016

Maurice Fenton offered me a new and wonderful experience that I have never received at any other dealership. We met many members of his team, from the service members, his peer representatives, the owner and the general manager. You can feel the respect and loyalty that runs through this company. I first me Maurice over the phone and his pleasant demeanor and ease of communication is the reason I test drove my first Hyundai...... My first experience with the Genesis was a rental a several years ago. I was impressed, not ready to purchase, however the experience stayed with me. Until a couple of weeks ago I decided to inquire about Hyundai, my plan was to drive a Santa Fe. I made an inquiry late one night and the next day I received the calls. One call was from another dealership and another was from Maurice at Key Hyundai, Maurice was very knowledgeable and was able to answer my questions and delivered the information in a calm certainty. He inquired on many aspects of what I wanted and he gave me options that I felt comfortable with. We made arrangements to meet between my scheduled appointments and the experience was like no other. One other point about Maurice was well liked at the dealership, the members of the Hyundai team opened doors for me, were always pleasant and kind. This probably seams like too much. However this was the largest purchase I made for a automobile in my many years in Jacksonville FL. So the experience I received by Maurice and the team made me feel welcome and part of their family. So from the Thomas family, feel free to call my phone number is 904-305-1864. Again thank you for welcoming me to the Hyundai. And good work from all see you soon.

ttrawick28

28 de mar. de 2016

The finance guy was very professional and knowledgeable. Time spent in the dealership was more than reasonable. We love the car it's top of the line. We will be back.

tammij01

28 de mar. de 2016

Mike was honest, knowledgeable and straightforward. I enjoyed doing business with him. I'll definetly recommend Key Hyundai and look forward to doing business with them again.

renren622

23 de mar. de 2016

I have always received A++ professionalism. Brian my salesman and Ronnie whom I check in with my service needs new exactly the kind of car I wanted. Everyone there is friendly. I have purchased three cars at this dealer since moving to Jacksonville. This is a great place for service and to purchase a car.Derenda

babdy1128

22 de mar. de 2016

This is one of those dealerships that are hard to find. Great friendly people to work with who want to match you with the vehicle you want and the options you need. They don't pressure you into getting something you don't want.

Maulsa878

21 de mar. de 2016

I was quickly approached by a sales man Brian when I walked into the dealership. He took immediate care of listening to my needs and wants of a new vehicle. Brian offered recommendations that would best fit my needs and that of my family. I am most pleased with my brand-new Santa Fe sport Suv! The experience was AMAzing!

klvicjax

21 de mar. de 2016

Traded in a 2012 Hyundai Sonata for a new 2016 model. Salesperson was Brian Pfeifer, who was very professional & knowledgeable & treated me like one of the family. Brian made my car buying experience excellent! Kudos to Brian!

Rockshotz

18 de mar. de 2016

Justin Corral was amazing. It was not an all day thing. The internet sales staff Kimberly was super helpful in my inquires online. I made an appointment and told my budget and the got me right in the vehicle I wanted. The financing staff was awesome as well. Thank you all for being so awesome.

Fjr Jr

14 de mar. de 2016

I just had the greatest new car experience at Key Hyundai.I purchased a 2016 Tucson and had the most painless new car buying experience in my life time.Mike Salveggi was the most knowledge and professional new car salesmen I have dealt with.Please if you want a new car go see Mike at Key Hyundai

jeffriggs78

14 de mar. de 2016

Thank you Thomas Logan for your sales help with my new car. I traded in my car that unexpectedly died. I'm glad that the folks at Key were very helpful and efficient with getting me new wheels .

realbarbie330

14 de mar. de 2016

Bryan Brown is an exceptional salesman. He is very personable and exceeded my expectations. Outstanding job by the entire Key Hyundai family. I was referred by a friend to see Bryan. When I mentioned the individual who referred me he instantly knew who I was speaking of. Can't go wrong with Key!

deber0216

14 de mar. de 2016

I traded my Santa Fe for the Tucson and I'm quite pleased with it. I thought it would not be as nice, but it is! I love the color, too!

josh.a.cochran

11 de mar. de 2016

I've never had such a pleasant experience as I have had with Key Hyundai. This is my THIRD car I've purchased from them, and I will not stop there. Both Nelson, and Robert, are fantastic to work with. Never been happier. Thank you!

mlest555

11 de mar. de 2016

Eric Thompson, Richard Rood and Mike Fox were all very helpful . The dealership has the most and best selection of cars to choose from when you are looking for a new car.

julie.m.watson

11 de mar. de 2016

Buying a car from Key means that your needs are going to be the most important aspect of the process. There's no question that they have an amazing selection of vehicles and payment plans. But your perfect vehicle and your perfect payment option is what they are looking to find for you from the moment they greet you. This is not a one size fits all shop by any means. Be prepared to be wowed.

jmartello

11 de mar. de 2016

Very happy with the professional, courteous service. Our salesperson, Maurice Fenton was excellent! Will definitely recommend Maurice and Key Hyundai. This is my second Genesis! Love it!

Laxc15

5 de mar. de 2016

We had a great experience at key Hyundai. Michael Cain is an amazing salesman and he helped us out a lot. I would recommend doing business here.

techtr

2 de mar. de 2016

Our experience with Key was excellent. They worked hard for our business, worked well with our auto broker, and Brian Pfeifer in particular was very helpful. He made the experience one of the best car buying experiences we've had. Despite the fact we live about 2.5 hours south of Jax, we will certainly consider purchasing from Key again in the future

Perke

1 de mar. de 2016

We have recently purchased a 2016 Hyundai Tucson, and not only were we super impressed with the vehicle, but our Sales Representative, Mr. Thomas Logan was exceptional! Frankly, were it not for his level of service, we would have easily stayed our original course of purchasing a used vehicle from one of their competitors. Thomas was the epitome of professional and no nonsense. His integrity and commitment to service was above and beyond. What he didn't know when I originally came into the dealership was that within the last year, we had been into Key Auto with the intention of trading in my 2012 Tahoe, we had worked with a different sales rep and were not able to come to an agreement. We had decided to give Key Auto one more chance, and Thomas more than exceeded our expectations. We ultimately trust him and he will absolutely be our first call in the future when it is time to purchase another vehicle. I highly recommend him and the Key Auto service team for your future Automobile purchase.

Jerlita37

28 de feb. de 2016

I had a great experience purchasing my first car at this location. I was taken care of from start to finish and ended the day with a great vehicle! I would recommend this dealership to anyone, especially those who are new to car buying such as I was!

fivestringer

27 de feb. de 2016

My wife and I found ourselves needing to purchase a new car after ours was totaled recently. Having had a Hyundai Sonata since 2004, and having zero problems with it, we knew we wanted another Hyundai.We did the True Car thing and got an idea of what the price should be. We met with sales person Sean Mickey, who was courteous, very low-key and no-pressure - just the kind of person I prefer to deal with.In short, Sean listened to what we said we wanted, then put together a price that was acceptable from the outset. We picked up our new Sante Fe Sport the other day. I must say that this is how car buying should be. No haggling back and forth, no 6-hour waits in the showroom while the sales manager is consulted. Overall a very pleasant experience.

JAMAAL.MEDLEY

25 de feb. de 2016

My buying experience at Key Huyundai was pleasurable. I came into the dealership with a good idea of the vehicle that I wanted to purchase and the sales person was able to answer all of the relevant questions I had. I would recommend Key Hyundai for the purchase of a new vehicle.

pattersonk9891

23 de feb. de 2016

This was our first new car purchase and we are so glad we chose Key Hyundai!!!! From the moment we walked up and were greeted by Charlie, we felt comfortable. At no point did we feel pressured or like he didn't have our best interest at heart. We initially came in there to look at a used car but because of Charlie and his help we left with a brand new car with everything we wanted and an AMAZING warranty!! Charlie was a blessing and a joy to work with. We will definitely be back because of him!

JTSanteFeSport

23 de feb. de 2016

I am a repeat customer at Key Hyundai and I would recommend this dealership to anyone wanting to buy a new car. So friendly and helpful! Never any pressure! Just ask for Charlie!

SLuvzTucson

23 de feb. de 2016

My wife and I are super busy these days. During the initial visit, Mr. Fenton had me in-and-out in under an hour; done deal, including the right trade in value! The folks we dealt with were very knowledgeable about the product, 2016 Tucson, and gave us exactly what we wanted, no pressure to change anything. Gotta luv it!

jim g

22 de feb. de 2016

I told David Hayed what I wanted, what I had to trade and how much I could Pay...He delivered. He is also a Redskins Fan.

che_sasso

20 de feb. de 2016

I walked in just wanting to ask a question and left with the car of my dreams. Thank you to Thomas Logan for taking the time to answer all my questions, listen to my concerns and recommend the best car I have ever own! Alan Read was also pretty fantastic on the finance side. I felt cared about and treated like a person. This has been one of the best dealership experiences I have every had. I would definitely recommend this dealership to my family and friends!

Mshelljax

20 de feb. de 2016

Loving my 2016 Hyundai Elantra! I had my prior Hyundai for over 10 years & was very happy with it. Elantra has features I didn't have with my Tucson, including back up camera, satellite radio & Bluetooth...all great stuff! My family has purchased more than a half dozen vehicles from the Key dealerships & always from Bryan Brown...he makes car purchase much easier by listening to what you are looking for, the price point to be respectful of and by providing honest feedback and input

Rwombough1

19 de feb. de 2016

Mike made me feel so comfortable and at ease that when I stopped in to look at a vehicle on my lunch break - I actually left with not one but TWO vehicles. He made the process fun, easy, quick and painless. I would recommend Mike and Key Hyundai to everyone.

DIEFATE

19 de feb. de 2016

I would say that my overall experience with buying my new car was very good! Mike, the sales person did an excellent job. I feel that if I needed anything in the future, he would be very helpful. I would recommend him and the dealership to my friends.

Anamekac

18 de feb. de 2016

I saw my car online called in and the process began in seconds! I sat at home while they worked a deal and I had my car the next day! All I had to do was sign! Thomas was awesome!!!

Pat1101

17 de feb. de 2016

Bought a new Hyundai Santa Fe last Friday, Feb 12, 2016. Mike Salveggi was very courteous and professional. Had a great experience and I feel he got us the best deal. I would definitely recommend Mike to others.Pat Schaaf

SKOVAR

16 de feb. de 2016

We would recommend Key if you're in the market for a vehicle. Our sales rep was David Hayes. He was professional, courteous and aimed to please. We are very pleased with our purchase.

billg5333

15 de feb. de 2016

I recently baught a Hyndai Santa Fe Sport (last Friday Feburary 12). I had no idea that I could purchase a new car within a few hours and actually drive it home that afternoon. My Wife and I tend to drive a car a long time (we purchased our old car-new,back in 2000). We were impressed with your Employee-David Hayes. Such a professional and nice young man. I am already talking to my relatives about getting with David on their next vehicle.WAR EAGLE!

Mugs

12 de feb. de 2016

Purchased a new 2017 Elantra Limited with a tech package and my daughter purchased her 2015 Sonata Sport last year and had the same awesome experiences. Our sales person and the Finance department was very helpful and completely answered all of our questions and explained the options available. The service department is second to none and very professional. This is our fifth Hyundai and I always do tons of research on cars before I purchase. Key Hyundai is a first rate dealership and we are totally satisfied & thankful.

MERCLORD

11 de feb. de 2016

I really like the people here. Everyone is very professional and helpful. I am always satisfied with the service. I have purchased 2 cars from this dealership so far.

TWBAINE

11 de feb. de 2016

I purchased two Hyundai Elantras. My experience from start to finish was excellent. The salesman took time to connect me with the vehicles that met my needs and we managed to agree to a reasonable price in a fairly short amount of time. It did take longer than expected to complete the purchase, but then I was buying two vehicles so it is natural to assume it would take a reasonably longer time to complete everything. The salesman was very pleasant and professional.

MaS

9 de feb. de 2016

I worked with Fred Matthews on-line and via telephone. He was amazing, made certain I was getting the things I needed and in the color that I wanted. I simply showed up to the dealership and signed the paperwork, he did everything else. This was the least stressful car buying experience of my life.

WILLIAMDEAS70

9 de feb. de 2016

I had a good experience. I wished the dealer would have given me the free tint job I asked for since the car I wanted was not possible and that fact that I spent over 5 hours at the dealer. I would recommend Key Hyundai to others.

lc90

9 de feb. de 2016

met our expectations and more ...I have bought two cars from this dealer and will continue to shop there. Tim was great and we are very happy

YOUNG.NICHOLAS2010

6 de feb. de 2016

Salesperson Dale Walton and the rest of the staff at Key Hyundai are outstanding. One of the most pleasant buying experiences I have ever had. Highly recommend this dealership. This was my second purchase at Key Hyundai.

MaS

5 de feb. de 2016

Very friendly and knowledgeable staff, went the extra mile to make certain everything was finished in a timely manner and that I understood every facet of the car and financing procedure.

LUVM3_87

2 de feb. de 2016

My experience was great at the dealership, everything was told me in great understanding they really took the time to listen to my needs and wants in a vehicle and put me into a brand new car. I was very pleased with the quality for service I received

georgia_teacher

30 de ene. de 2016

There are few things in life that I despise more than buying a car. Any excitement I might feel about the prospect of owning a new (or new-to-me) automobile is usually outweighed by the anxiety and distaste for the buying experience itself. Imagine my pleasant surprise when Key made the process pretty painless and restored my "I got a new car!" excitement. My husband and I went in with a pretty good idea of what we wanted, what we could pay and what features were (or were not) important to us. Justin Corral met us at the door and started out by asking specific questions about our needs and wants for our purchase. He was attentive, showed us the cars we asked to see, and never once did he try to sell on something that was outside of the parameters we set up front. Even better, he never asked the dreaded and oh-so-cliche' "What can we do to put you in this car today?" He walked us through all the options that fit our needs and helped us pick out the right vehicle for us. Honestly, we only went to look around and test drive a few models we were interested in, but the entire thing went so smoothly, we drove our Sante Fe Sport home yesterday afternoon. We traveled an hour and a half to shop at Key. It was well worth the drive, and we'd definitely consider becoming repeat customers!

P.COLE

28 de ene. de 2016

Words I never thought I would say when buying a car, I had a great experience. Love that place. Will go back and recommend it. They treat you like a friend.. Thank you Key Hyundai

RELANGFORD

28 de ene. de 2016

We had thought about a Genesis, but realized that an Equus was more suitable for our needs. Sean Mickey went out of his way to help and guide us, without pressure.

MARBLESWRIGHT127

22 de ene. de 2016

Great staff. Very professional and easy to work with. They made sure I walked away with the car I wanted. Brian and mike ( finance guy) were great.

canyoncopperhottie

22 de ene. de 2016

I went to Key based on an Allstate True Car deal recommendation. I literally got a call 30 seconds after I submitted the request from their internet sales dept. I ended up going the next day and got the opportunity to work with Thomas Logan. Super nice guy, no high pressure, which is what I was used to dealing with at another area Hyundai location that I had leased from for the last 6 years. It was further than my most local dealer but so worth the drive!!! I was looking for a specific color in a vehicle I had done my research on and they had it. However, after a discussion with my husband just before I left to meet Thomas we decided that I would perhaps bump up to the next package....if the deal was right. Before we left in the vehicle I had requested, I told Thomas that I would be interested in perhaps upping my price point if they could come up with a great deal. We like to lease our vehicles because we can get more bang for the buck and still be within the warranty period. While they did not have the particular color I was looking for in the new package I was requesting on site, they ran their numbers and came up with spot on what I was looking to spend per month...I had never told them what that was. I wanted to see what deal they could do and how motivated they were to get me as a customer. And boy did they ever!! I can't believe how nice they were...and not like smarmy nice just to get you to sign. No high pressure sales pitch, just a feeling of "let's see what we can do for you and if you like what we have to offer, then you make the decision." I was so impressed that when it's time for my teenage son to get his first car we will be back!! But I digress. Thomas found me the exact car I was looking for (somewhere in the state) and told me he could have it the next day but I let him know I couldn't be back for a couple of days due to prior commitments. He called me the second he got it in and had it detailed before I got there. When I came back to do the deal he made sure what he had gotten for me was EXACTLY what I wanted before I did anything. And I didn't have to wait around for hours to get things done and on the road. The day we went it was like hurricane season outside but Thomas made sure we stayed dry while he ran around in the weather and got everything taken care of. I will definitely be doing business with these guys again in the future and I LOVE MY NEW SANTA FE SPORT (Copper Canyon, don't be jealous)

AMANDA.DEENEY

22 de ene. de 2016

Sean Mickey was amazing! He treated us like family and made us feel right at home! We were actually waiting until he waiting room for a while with sales reps walking past us and not saying anything until he came by and said have you been helped. We stated no we have been waiting here for about 15-20 min. Sean apologized that we had been waiting and no one had greated us. He asked us what kind of car we were wanting which we already knew the Sante Fe Sport. He took us on the test drive and really listened to our needs in making sure the vehicle was right for us! I can't say it enough he made us feel like family and we will be returning to him not only for our vehicles but for friends and families vehicles!! One heck of a sales rep you have there!!! Thank you Sean for making this experience the best car buying one yet!!

returnee

21 de ene. de 2016

Went back to Key after a poor experience 4 yrs ago. Bryan was very attentive to our needs this time and made sure everything went according to plan. Found a great car at a great price for usfollowed thru with everything we needed. He and Steve Baranco did all they could to make sure of a great buying experience and it really worked.

MNACKASHI

17 de ene. de 2016

I always go to Key Hyundai to buy all of my cars. Not only are the staff the nicest people but they know the information to get you the right car.

Glenn 123

15 de ene. de 2016

Nelson was the salesman that assisted me in the purchase of my new vehicle. It was a pleasure to deal with him(and as we all know that's a very difficult task in this bussines)I higly recommend not only Nelson,but the whole process with Key was entirely acceptable. I have no problem in highly recommending both. Glenn

Cargal,sal

14 de ene. de 2016

I have purchased two tucsons from key hundai and have traded in two cars too. Each time they ,especially Nelson,was always easy to understand and always gracious as all as fair, I recommend dealership to everyone.

NLS0

13 de ene. de 2016

We have purchase 4 cars from here over the last 10 years and they are always fantastic. They go above and beyond in every way.

LEB-73

12 de ene. de 2016

Richard is the very best sales person I have ever worked with. This is the second car I have purchased with Richard as my sales person. I came in and told him what I was looking to buy. He brought a car up from the lot. We took it for a drive. We discuses the price. And in two hours I was the proud owner of a 2016 Sonata. There was no pressure to buy the car. The price was fair. Richard went over every detail of the cars operation and all the functions. I felt very confident driving the car when I left the dealership.

bgzcle

11 de ene. de 2016

Had a great experience thanks to the help of our salesperson, Brian Pfeifer. Brian made the deal happen and provided follow up assistance in delivery. I would recommend Key Hyundai to anyone and definitely a recommendation for Brian as the salesperson to see.

EWHITE0

8 de ene. de 2016

Sean was very professional in helping find the vehicle that meet my needs. I meet with him twice both times to test drive a Sante Fe and communicated several times by email to structure the lease.

JMACKO

7 de ene. de 2016

Brian was great to deal with and it was a fun experience. The customer service and follow up was outstanding. I am going to pass Brian's name to all my friends looking for a new car. I appreciated all of his help.

Patricia

5 de ene. de 2016

This was my first time buying a brand new car. Thomas Logan and Mike Fox were great and very helpful! I'm glad that I chose to do business with them and will definitely be back for any service needs for my new car in the years to come.

John B

31 de dic. de 2015

This is the second time I have leased a Hyundai from Key and with Richard and the experiences were better than I could have hoped.

DEB.MILLER

29 de dic. de 2015

Great car buying experience would definitely return. Jane was considerate of our needs and very professional. Everyone was friendly and helpful. Great coffee and cookies in snack area.

JON.PODANY

29 de dic. de 2015

We had a great experience overall. Initially, we couldn't work out the price but the dealership called us back and we subsequently reached agreement. My wife is very happy with the car.

RCURREY

25 de dic. de 2015

The car-buying process was a pleasure from start to finish. We received exactly what we wanted in all regards. As we qualified for their Circle Program, there was none of the back-and-forth associated with some auto purchases. It really couldn't have gone better.

MGERRARD

24 de dic. de 2015

I just became a loyal Key Hyundai customer. Every one i worked with through the whole process was professional, knowledgeable, attuned to my needs and preferences. They made it an awesome experience, and me a loyal customer.

leslie

20 de dic. de 2015

Just purchased third car from Richard Rood, all went perfectly. I am enjoying my leased Tucson. No problems with lease, vehicle being ready, blue tooth initiated for me. Overal great experience. Be back in 3 years at end of lease to see Richard Rood!

Ellie Waldron

19 de dic. de 2015

I had the best of the best when I had Bryan Brown as my salesperson. Personable, professional, respectful, and he quickly earned my trust. Not an easy thing to do. He is an important asset to this organization.

JAGUARS_COWBOYS

17 de dic. de 2015

By far the best car buying experience I have ever had. The staff was awesome did an outstanding job and I highly recommend anyone to go to Key Hyundai on the southside.

AMY_SZKODY

17 de dic. de 2015

I always return to Key Hyundai. Their staff is wonderful, professional and treat you like family. I always recommend them. Kep up the good work!

GRR71

14 de dic. de 2015

First time I feel so comfortable with a salesman and the finance person. They were excellent and made the transactiion very smooth. Maurice was on point with everything I was looking for. Extremely helpful and professional.

Bob 9590

14 de dic. de 2015

My previous auto purchases other than Kia were the best and easiest because I purchased through a relative. This was one of the most satisfying and easy purchase i have made in years. I rate David Hayes on a scale of 1 to 10 an 11. Thank you for this experience, your service was great.

dledbetter12

14 de dic. de 2015

I was considering both of your high end cars, but chose the Equus after months of research and test drives as the 2016 cars came in. Brian Pfeifer enabled me to make the choice that met my desire for a luxurious, well built car similar to my previously owned Mercedes S-420. I LOVE my new Equus, friends and co-workers are amazed with the quality and features Brian had so accurately described, for half the cost of comparable luxury cars! A few days ago, my Equus Angel Wings Hood Ornament was installed, which is the icing on the cake! Several months ago, Brian assisted my Mom in the purchase of a 2015 Sonata. We appreciate the customer service given by Brian and recently the Key Service Department. We will continue to highly recommend Brian Pfeifer for his honesty, knowledge and straight forward approach!

FinePrint

13 de dic. de 2015

I absolutely have learned in the past that even with a new car purchase, dealerships often play games during the negotiation process to get you to their target. It is a negotiation, but it's meant that most of the time I ended up needing to spend the entire day and closing the doors with them (finished after closing) to get something done.Not with Key Hyundai and not with Richard. I have now bought my third new vehicle with Richard and I'm just flat out impressed with his and the dealerships honesty and integrity. They follow through and simply do not play games. And most assuredly, that was not the case with two completely different Hyundai dealerships...their handling experiences (at the OTHER dealerships) easily could have put me in the bucket of "never again would I consider...".

RLWATSON2266

9 de dic. de 2015

No surprises, everything was just as it seemed. No silly games or bait and switch schemes. I would definitely recommend Key Hyundai. Brian Pfeiffer and Robert Simmons were great to work with.

mrlarson21

9 de dic. de 2015

No hassle and very knowledgeable of the product. Great customer service. Very professional and courteous. Always calls me back and always makes time when I come in to stop and say hi.

Ringy

8 de dic. de 2015

After communicating with Kim Harlin via the internet and e-mail we finally setup a time for me to do a test drive (thanks Kim! Great job!) I walk in and I am greeted with friendly hellos. I was introduced to Brian Pfeifer and I tell him what I would like to do (compare 2 vehicles). He said ok, didn't act like I was putting him out, and made it happen. He answered all my questions, except one... however he went and got the correct answer for me (didn't make anything up!) I felt comfortable, I liked the car I drove, and ultimately bought. No pressure from Brian. Smooth sailin' and it took no time at all.NICE JOB BRIAN AND KEY HYUNDAI!

CYAZBEC

8 de dic. de 2015

Key Hyundai offered absolutely outstanding service and was extremely helpful throughout the process of buying a new vehicle. Everyone I encountered was very friendly and fair all around.

ToriAnn87

3 de dic. de 2015

Made my first car buying experience very easy, test drove a number of cars before settling on one that was a certified pre-owned. They were willing to work with my credit and within my payment abilities to get me into a safe car that I can feel comfortable is well taken car of. I appreciate their good humor and patience explaining everything and working with me.

CODYLEE141

2 de dic. de 2015

I will continue to buy my vehicles from Key Hyundai. The staff is extremely friendly and knowledgeable. It is by far the best dealership in Jacksonville.

EllenL

2 de dic. de 2015

I have bought 2 cars from Brian at Key Hyundai and couldn't be more pleased. I LOVE my new Azera. With both purchases Brian made sure the car was exactly what I wanted, and he went over all the features of the car including setting up and confirming my Blue Link service. He didn't mind when I changed my mind twice about what color I wanted...and he even entertained my granddaughter while I worked with the Finance Manager. From previous car-buying experiences I never expected the salesperson to care about me or my family beyond the sale, but Brian does.

JASMINELESLEE

2 de dic. de 2015

It was good. Very excited about my new car. Alan was great with breaking everything down for me and even went over and beyond to walk me to my car.

YELIAB309

1 de dic. de 2015

I had a truly great experience buying my vehicle from Dale. We went above and beyond in order to help me obtain the vehicle best suited for my needs and at the price range I could afford. There was no pressure or gimmicks at all. I felt very comfortable and had all my questions answered efficiently.

WAIGEI.YAU

30 de nov. de 2015

Had many car options from audi, Lexus, Mercedes but the 2015 Genesis sedan was definitely the car for me. Maurice was an absolute professional and answered all my questions day and night. He guided me through the entire process perfectly and im very happy with my new car.... Thanks Maurice!

LUDWSFE

21 de nov. de 2015

The process of the experience in purchasing a new vehicle was one of the best in my 51 years of owning new and used cars. Honest straight forward help with NO pressure. Thanks Key and Jane Cruz I will be back for my next purchase.

SUNKISSEDX1000

19 de nov. de 2015

David was informative and no pressure to buy. He answered a lot of questions and worked with us to meet our needs. Best purchasing experience to date.

PAULAMDYE

19 de nov. de 2015

Sales person Sean was wonderful!Took FOREVER to get deal closed - was there for 6 hours!Alan in finance was quite rude to my boss on Monday regarding our payroll stubs.

BOEGE

19 de nov. de 2015

Nelson, our salesperson, was very professional which included a very thorough overview regarding the operation of our new 2016 Hyundai Tucson. He was willing to take the time and answer all of our questions so of which were very detailed. His knowledge of the car's operation was very impressive which you usually don't find in most dealerships.

bizegirl

16 de nov. de 2015

Over the weekend I bought a new veloster. David Hayes was my sales guy and we really enjoyed working with him. He was very professional and personable. He was able to get me the deal I wanted. I would highly recommend him and this dealership. Thank you David!

KVSTRATTON

13 de nov. de 2015

My last 3 vehicles have been purchased from Key. Loved my Santa Fe and now love my Veloster. I recommend Key to my friends and found Key through a friend too.

Lima Family

11 de nov. de 2015

David really helped close the deal on our Certified 2014 Chevy Traverse. He was helpful, courteous and at the end of the day was able to get us where we needed to be purchase the vehicle we wanted. We visited several other dealerships and came back to Key Hyundai because of the service David provided. We would highly recommend him and he dealership to others.

TNEAL0

11 de nov. de 2015

I never felt pushed to purchase or lease a vehicle that was not in my price range. Everyone that I came in contact with was very professional and even watched my children when I test drove my latest vehicle. Great staff.

PAMELAATTHEBEACH

11 de nov. de 2015

Fred was very helpful, very thorough. I received everything I request as far as pricing and the car I wanted. I love my new car!

VALERIE2855

10 de nov. de 2015

This is my second time buying a car from Key Hyundai. Good folks to deal with and an awesome service staff. Ronnie is the best!! Your finance manager is good to deal with too. I'm sorry but I can't remember his name.

JASONTYRE.T334

10 de nov. de 2015

Everyone provided excellent, professional service. Mr. Richard Rood provided exceptional service and is a true professional who made my first car buying experience smooth and flawless!

CTSBPK

10 de nov. de 2015

I have not had a new car in many year or a car payment but when it was time I went to Key Hyundai to see if there was something that was right for me I walked out with exactly what I wanted and the payment in my price range thanks to Nelson. When my lease was coming up I went back to Nelson without hesitation to see what was available. I told him what I was looking for and days later he had the 2010 Santa Fe in the color I wanted with no back and forth. I am very fortunate to have found Key Hyundai not only for a great vehicle but for the great servicing when it comes to oil changes and maintenance. I would not go anywhere else and would recommend them to anyone. Thank you Key Hyundai and thank you Nelson!Colleen Gardner

CLMCVAY

10 de nov. de 2015

These people make the dealership look good! Very friendly & don't use any pressure for sales. As long as the staff stays great I will always return.

dave56

10 de nov. de 2015

I would like to thank Jane Cruz for all her help with my Tucson purchase. I would and will recommendKey Hyundai and Jane Cruz to anyone that is looking for a wonderful experience with a new car purchase.

hoods on top 123

9 de nov. de 2015

The employees are very nice and courteous they do not mind waiting on you hand and foot to get you what you need the car I got was exactly what I wanted thank you

Lisa

6 de nov. de 2015

Thank you Jane Cruz for going over and beyond to get me the car I wanted. You were a true blessing during a time were I needed a little joy.

DELIOV

31 de oct. de 2015

Very friendly and straight forward staff. Fast and honest business place. I was out with my new car in less tha few hous. I will defenetly consider buying with them. Brian was very honesty and straight forward.

JILLSANTAVY

31 de oct. de 2015

This is my 3rd lease for the Tucson. Mike Cain assisted on every lease. He is professional and exceptional in sales. I met Mike Fox for the first time for financing and the experience was great. Toni in service is wonderful and is now promoted. I will be dealing with Dan as my service rep and have no doubt my future experience will be great. Why is this my 3rd lease, its the people, service and driving a great car. I am a very satisfied customer.

Sam

30 de oct. de 2015

Thanks again David Hayes, we truly appreciated your help and professionalism! From the start, you made it a smooth and comfortable process. We are happy with the new car!

DarleneTip129

30 de oct. de 2015

I purchased a 2016 Hyundai Santa Fe 3 weeks ago and had a wonderful experience. The salesman Maurice was very courteous and very informative and no pressure to buy. This the second Santa Fe I have purchased. from this dealership and I would recommend it to anyone and I would recommend Maurice Fenton too. Thank you again for a wonderful experience.Darlene Tipping

ghazard2

30 de oct. de 2015

Nelson did a wonderful job and made the experience great. He did a nice job showing us the cars we were interested in and didn't put any pressure on us at all to buy.

GAGEMIDDLETON

26 de oct. de 2015

Nelson C. Was very helpful with helping me find the right car that fits my personals needs. I went with a hyundai elantra limited. Nelson was very friendly with negotiations and did not pressure me into my purchase.

jkaiser

24 de oct. de 2015

Excellent purchase experience with Sean Mickey. He patiently answered questions and looked for vehicles that we were considering, even though my husband probably had more questions than most people do. His very low-pressure behavior is what made us chose to work with him. We buy all our cars through online quote requests, and it worked out very well with Key Hyundai. I will definitely give them a chance for my next purchase.

NMORRIS02

24 de oct. de 2015

2nd vehicle purchase would purchase again with no worries and ask for David for future purchase. Dealership let's you order exactly what you what and does not try to sell you something different

Elderly car buyer

23 de oct. de 2015

Brian Pfieifer was extremely charming and pleasant, so much so, that I lost all common sense. Though there were some issues about the "loaner, demo" I bought with 3600 miles on it, in the end, I have come to truly enjoy the car. My Elantra turns on a dime, brakes smoothly, windshield wipers work nicely, and I can get out of the car without much effort. I could not say that for my 2013 Honda Civic, which I traded in. I'm a happy 71-year-old driver, though I'm still not sure what exactly I paid for the car.

SKEARNS

21 de oct. de 2015

I am very happy with my sale rep. He was very nice to me,also help me save alots of money. he made me fill like part of the key family.

JYMBO46

17 de oct. de 2015

I was greeted quickly and referred to Terry Sabo, who introduced me to Thomas Logan. Thomas asked me all of the right questions about which car I wanted. It was a choice between a loaded Sonata or a Genesis. Thomas helped me test drive one of each and I decided on the Genesis. He found me the model and color that I wanted and then made the return of the Sonata lease and the lease of the Genesis very easy and painless. In less than 4 hours I drove away with exactly the car I wanted and a big grin on my face. My experiences with Key Hyundai over the past three years have all been positive. From the salespeople to the finance people to the service department I have never gotten anything less than A+ service. A great dealership.

WILSON_ROBERTM

17 de oct. de 2015

was very informative and helpful.made good suggestions. followed up after sale was made.answered all questions to my satisfaction. provided a very comfortable atmosphere. would utailze him again if needed.

LOYALTYLIGHT

16 de oct. de 2015

David Hayes is the best in town. Got me the car I wanted and the price I wanted. No pressure and no need to fear.

JLDBOCA

15 de oct. de 2015

Professional , courteous, and a pleasure. I look forward to a long car-buying relationship with this dealership! Eric Thompson and Mike Cain created a stress free transaction.

JJANUARY

14 de oct. de 2015

This is my second Hyundai Sonata. I am please with the performance of my 2013 Sonata which is why I am a repeat customer. Key Hyundai in Jacksonville, Florida have a very friendly Sales Staff (Brian Pfeifer) and Service Representatives (Ronnie Taylor). Everyone at Key Hyundai was friendly, greeted me at the door, explained everything to me in detail and delivered my car in perfect condition.

JESS.WAUGERMAN

13 de oct. de 2015

Great experience all the way around!. Wonderful staff quick and easy process. One of the quickest transactions didn't waste my time yet was still informative!

Gibbs1945

10 de oct. de 2015

We cannot say enough about the experience at Key Hyundai ! From the moment we arrived at thedealership we felt comfortable ( often not the case at car dealerships ) . We were treated with respect and without pressure. It was clear from the outset that this was going to be a positive visit. In fact, it was ! We met several of the dealership staff - each of whom was engaging and helpful.Our Sales Rep - Brian Pfeifer - was a pleasure to work with. He helped us find the exact car we werelooking for at a price well below what we were expecting to pay.First class experience at a first class dealership.

PNATALE0

8 de oct. de 2015

Excellent. Spoke with Jasmine on the phone. Upon arrival we were met by Sean Mickey. He got Jasmine. We all spoke and Jasmine stated that Sean would help us out. Sean was most friendly and professional. He did everything possible to help us select the auto we wanted and that best suited us. He worked with Alan Read to get the best possible financing. It was all good!

UN

8 de oct. de 2015

Maurice Fenton is one of the best Car Sales Managers, which I have met in the US. In Europe Car Sales is different, so therefor we Europeans have a hard time to understand the American Way. I was very pleased with Maurice's knowledge, loyalty to the dealership and customer care skills. Please make sure you keep and promote him in his career. Best regards Uli Nielen Owner of a Hyundai Veloste

Jaudon Family

7 de oct. de 2015

Without a doubt every time I enter the doors of Key Hyundai I am greeted with a smile. The customer service I receive from Ronnie Taylor is by far the greatest and can't find it no other dealership. Ronnie is so in tune with what is best for my vehicle and stays on top of things. Doug Forsythe has sold us our 2nd Hyundai Genesis, he is indeed a gem to your business, exceptional service, and delivers as promised.

Denise15

6 de oct. de 2015

Brian Pfeifer was delightful to work with from the moment I stepped inside the show room until I left with my new car. As a single woman entering the dealership, I felt no pressure or hassle at all. The service throughout the process was superb. I recommend Brian highly when purchasing your next vehicle.

JOHN.FYKE

2 de oct. de 2015

Very satisfied customer of Key Hyundai of Jacksonville, Fl. Great experience in my new vehicle purchase from Thomas Logan and Brad Pickering from Finance! Love my new Sonata!

MBZ0620

2 de oct. de 2015

Maurice was amazing to work with. He made me feel comfortable and no pressure. I'll make sure to recommend him to anyone I know looking to buy a new car. Thank you.

WHATEVERULIK

1 de oct. de 2015

greatest experience I ever had buying a car. awesome. I would recommend Key Hyundai as the place to buy a car. I have purchased 3 previous Hyundai and have enjoyed each one

GANNONFAMILY1960

30 de sep. de 2015

Excellent help and caring staff.i appreciated the attention to detail and consideration for my needs in a car. Bryan was good at checking different options so I could make an informed decision.

McLeo

30 de sep. de 2015

I had limited time and a budget. I went into the dealership with my wife and she picked the car she wanted which was a Hyundai Sante Fe Sport. Having driven Hyundai products before she was very comfortable with the brand. This was her first SUV. She loves it. Was really unhappy with her previous luxury sedan but loves this. Feels safe and is thrilled at all the room. I told our salesman Dale Walton what our issues were in our first discussion. He worked hard until each one was addressed. Kept checking in via email but not in an annoying way. In fact we were just about to go to another brand when he asked what will it take. He delivered and we are Hyundai users once again. It was all Dale's drive that won them this sale.

ln123

29 de sep. de 2015

I have purchase cars in the past and this was a good experience. I did not feel pressure into purchasing a car that I was not looking for.

PowellLemunyon

29 de sep. de 2015

Maurice Fenton was great and I'm happy with our purchase price. Loved his honesty and patience. I also appreciate Scott Williams for doing is a great favor 5 days later which saves us some money. Great customer service.

Alen and Layla

26 de sep. de 2015

Sean Mickey did an awesome job in working with us on getting the car and the color we wanted. Yes, it is possible to buy a vehicle without being hustled. We discussed our needs, our options and things worked out great. The whole experience was very positive and that's what car buying should feel like.

sonata

25 de sep. de 2015

Mr Taylor was very knowledgeable about the service we needed for our Hyundai Sonata and provided us with fast efficient service. He was very friendly and helpful and provided us with an excellent experience getting our car repaired.. I would recommend Mr Taylor and Key Hyundai to anyone looking to purchase a vehicle. Mr Taylor referred us, and we also purchased a new/used truck from David Hayes who also was excellent with the Key Buick dealership on the same day that we turned our vehicle in for repaird

Barry

25 de sep. de 2015

We bought the Hyundai Tucson from salesperson Brian Pfeifer. Brian helped us with this purchase and kept us in the loop with the finance office. We are pleased with the purchase!

smoothc

24 de sep. de 2015

I was totally pleased with the experience of purchasing my new car at Key Hyundai. I went only to look but actually ended up purchasing my car the same day. The staff was friendly and not overbearing, honest and trustworthy. I felt as if I was a member if the family. My daughter who accompanied me was please with the service department after they took time to answer questions regarding her Hyundai. I have told my family and friends about my experience and would encourage them to purchase a car from Key Hyundai

TLSPD

24 de sep. de 2015

11 stars for Key Hyundai. I wanted a fun car to drive until I could afford a Gen4 Dodge Viper. I am enjoying my vitamin-c Veloster so much, I have STOPPED shopping for the Viper.My wifes gets superior (Merceds-like) service from Key Hyundai....that I why I selected Hyundai.

lsapp350

24 de sep. de 2015

I bought a new 2016 Hyundai Tucson today from salesperson David Hayes. I did the deal over the phone the day before with little to no effort. I stated what vehicle I wanted and he provided the price and deal I was looking for. When I came to actually do the deal today the car was ready and deal was ready to sign. Easiest transaction ever. Hats off to David Hayes and the business office at Key Hyundai of Jacksonville, they were wonderful and great to do business with. I already owned a Hyundai and am very glad I chose to do business with this dealership. I look forward to continuing my business with David and the rest of the Key Hyundai of Jacksonville team.

KELLYALTMIRE

23 de sep. de 2015

Had the car we were looking for. The staff was helpful and did not keep us in the dealership for too long, which is a big plus for me.

TomM

23 de sep. de 2015

Contacted dealer in the morning about a used car. Set an appointment to view at 3pm. Took half a day off work and drove 2 hrs round trip with check in hand only to find the car was "sold", even though it was still there. They either, sold the car that morning without a courtesy call, or something sketchy is going on. Either way, wasted my time and money with only an apology. Will be sure not to recommend.

Shappy27

22 de sep. de 2015

I have been doing business at Key for many years and for good reason. There people are professional and responsive and their prices are competitive and fair. I worked with Thomas Logan this most recent transaction. He was extremely thorough and made the transaction pleasant. Thank you for a great job!

Juliebear12

21 de sep. de 2015

My husband and I had visited 2 other dealerships before visiting Key Hyundai. All were good experiences but Nelson was fantastic at Key Hyundai. He never left us waiting long to see a car. He is very knowledgeable, efficient and happy to go over all options before making the big decision. He was never pushy. I loved his thoroughness and how easy and fun he made the car buying experience. My Santa Fe sport is a beauty. I never imagined that I would find such a great deal and drive off the dealership with a moonroof, leather seats and so many other great features. Hyundai has given me the feel of a luxury car at a great value. Their warranty is unbeatable. Mike in finance was also great and made the paperwork a breeze. He is also very thorough and makes everything crystal clear.

carguy123

20 de sep. de 2015

When they don't want to give you the deal in writing to take home and review, I think that's a bad sign. They bring you in by giving you a great internet price, then once you're in, they try to charge you full price and will tell you they don't have it in stock. You also have to pay a payment on it.

CROEDERER0

19 de sep. de 2015

We had an overall excellent experience. There were no negatives in our experience other than the rain, which was beyond their control. we are very happy with our new Santa Fe.

jpjaguar

17 de sep. de 2015

No pressure, greeted promptly, closed a good deal and picked the car up two days later. Minimal time spent on paperwork. Car was immaculate when delivered.

miturn1

17 de sep. de 2015

Easy, fast, pleasant, painless in replacing granddaughter's totaled car the week before the purchase. Thomas Logan went out his way to make the best deal possible and even brought the the care as well as the paperwork to my office to complete.we will be back when it is time to replace my wife's car this next year. :)

DYLANHUTCH2013

16 de sep. de 2015

I wouldn't go any other and have my family and friends go as well...... The owner of the dealer was also the best I've have ever I countered

BENNYDAVISJUNIOR

16 de sep. de 2015

Great dealership. No pressure but always there with answers. Highly recommend Key Hyundai and Richard Rood as a saleperson. If you need a car go see Richard and Key Hyundai

MOE1113

15 de sep. de 2015

I purchased a new 2015 Hyundai Sonata Limited and love it very much. My salesperson Brian Pfeifer was extremely helpful and courteous and friendly in every aspect. He would go the extra mile to ensure customer satisfaction.

Sameh Khayat

14 de sep. de 2015

I just purchased a new Hyundai Elantra 2016 SE. My brother in-law has referred me to Brian Pfeifer. Frankly speaking, I don't usually like to go to car dealerships, but Key Hyundai & specifically Brian changed that perception for me. In summary, I left them with very good deal. They accommodate me and understood my concerns. Brian has excellent & professional work ethics; he is nice, considerate, and more importantly was honest with me and saved me a lot of time which customers normally spent on price negotiation by offering me the best price he could get for me from the start. Definitely recommend him to a friend and family member. He's already become our family salesperson. Many thanks to you.

HappyBuyer

13 de sep. de 2015

I bought a new 2016 Hyundai Sonata Hybrid. I chose Key Hyundai because the dealer had a good selection of vehicles including the features I was looking for; the salesmen were friendly, respectful, and no-pressure; and I got a great car for an excellent price. They also gave me top dollar for my trade-in. The salesman always accommodated my schedule and made the buying experience very pleasant.

BJANSSENS0

12 de sep. de 2015

Very professional and friendly. My sales person made sure I was happy with my purchase and even took the time to follow up with me to make sure I was 100% satisfied and answer any questions I may have had.

TY4BEINGAFRIEND

12 de sep. de 2015

So, I randomly get a phone call from Jane Cruz asking if I'd be interested in a new Hyundai. I was impressed at her forwardness, and thought .... why not? I have a nice car and am happy but let's see what she can do for me to get a newer model. I was very specific and she was able to find a car that met my needs, even though it had to be transferred from another dealership. She took the time to explain every little feature of my new car and the printed material. Jane is awesome!

BOBSDAILYMAIL

11 de sep. de 2015

Professional yet friendly. Very encouraging to do business with. I would gladly recommend this dealership and its employees that I've spent time with with friends, etc.

CANLEARN428

9 de sep. de 2015

Thomas was great and very helpful. Great value with the care we purchased. Felt very happy when all was said and done. Would recommend this dealership for sure!

katrinag0589

8 de sep. de 2015

I had a great experience at key hyundai, Mr. Matthews was awesome. I was able to get exactly what i wanted at a great price.

DJMTINKERBELL

6 de sep. de 2015

I had a really wonderful experience purchasing my Veloster,it was probably the easiest car purchase I've ever had. No pressure and lots of helpful information. They hunted to get me the car I wanted at the price I wanted and the color I wanted. Cannot say enough good things about my experience.

Vicky Iannucci

6 de sep. de 2015

Brian Pfeifer was OUTSTANDING! After my owning a 1996 Acura for over 20 years and traveling over 175,000 miles I chose the Sante Fe Sport Turbo for my next vehicle. Brian was outstanding working with me on deciding to purchase a 2016 Tucson or 2016 Sante Fe. He found the ideal vehicle to meet my needs. His kindness and knowledge of vehicles definitely made my decision easier.I will be referring Brian to any of friends or family looking for a new vehicle. The Hyundai products offer great mileage warranties! For a single lady this was was a huge determining factor on my choice of vehicles.

bevham

2 de sep. de 2015

My daughter and I were referred to Key Hyundai due to our interest in purchasing new Hyundai cars. The dealer was highly recommended, as was Brian Pfeifer. Brian could not have been more knowledgeable and professional,as he matched our preferences to the models for test drives. I decided upon the 2015 Hyundai Sonata Limited. Brian was thorough in showing me the Sonata's numerous features, and I am completely comfortable driving my new car. My daughter will purchase her new Hyundai in the near future from Key Hyundai and will only work with Brian Pfeifer. He proved to be all that is set forth in the Key Auto Company promise, to provide exceptional sales experience from friendly, courteous, well trained professions such as Brian Pfeifer!

julesnfl

1 de sep. de 2015

Thank you Brian Pfeifer of Key Hyundai Buick GMC for your warm welcome and providing us with an extraordinary customer experience! Brian took the time to answer all my questions and made sure I understood the vehicle and models I was looking at. He was patient with my small children during this very lengthy process and he certainly was not the stereotypical pushy salesman everyone dreads. Personality-wise, Brian was a perfect match for my family, which made the buying experience very positive. Brian's hard work and integrity gained our trust and business (with not one, but two vehicles!). But, happy news... We- love- our- new- sweet- rides! Hope to see you again Brian Pfeifer!

LIlieva

1 de sep. de 2015

We recently purchased a 2014 Hyundai Tucson from Key Hyundai. Looking for the right car is never easy but Tim Vollink made our experience at Key Hyundai both refreshing and surprisingly easy. He showed us what we were looking for, was patient, pleasant, attentive and to our relief not a bit overbearing. Best of all it was the most courteous service we've ever had, at any car dealership. Thanks to Tim and the Key Buick/GMC/Hyundai team for a great car-buying experience!

VALERIEMICHELLE05

30 de ago. de 2015

Loving my brand new 2015 Hyundai Sonata Sport, Premium package. Brian Pfeifer was awesome and delivered exactly what I wanted and I had particular specifications that were difficult to find! I would recommend him to any of my friends.

MRLEO0508

29 de ago. de 2015

we have bought five cars from this dealership, that shall say it all. we are very happy grat car thank you william davis. great car

DIMITRIOSGREEK

27 de ago. de 2015

I would like to thank the Key dealership for having both Nelson and Alan in their employment. Both possessing skills that are rare amongst the customer care within our auto industry today. I already recommended Nelson to all friends and family because of his friendly attitude, integrity, truthfulness, and overall personality. I will surely return to Key because of this employee. He made my purchasing experience an outstanding one. THANK YOU!

Greglei

27 de ago. de 2015

I bought a 2015 Genisis at Key Hyundai recently. My sales person was Tim Vollink and finance person was Alan. It was a very good experience. Tim was very knowledgeable of his product and did everything to make me comfortable with the purchase. I explained on the first visit that I was not ready to buy and he didn't insert any pressure. When I was ready to buy he was very involved and helped it happen. Aaron also helped me when Tim was with another customer even though he did not receive any credit for the sale. He even accompanied my wife and I on a test drive. I wouldn't hesitate purchasing another vehicle there!

David J.

24 de ago. de 2015

I am a 3 time Hyundai buyer at Key. This last trip was to move from my 2008 Sonata with 189k miles to something larger...my new Tucson. Fred Matthews made the evaluation process easy. He was focused on my needs for the new ride...and consistently searched for the best deal...lowest price for me. Quite refreshing! My first experience with Key was my Elantra that went for 115k miles...the Sonata was #2, now the Tucson I hole will be my transportation for the next 200k miles. Thank You to everyone for taking care of me!!

Shirley's Red Car

20 de ago. de 2015

We had a very satisfactory experience purchasing our new Sonata at Key Hyundai. Our Salesman, Maurice Fenton, was excellent. He was patient with us picking out our new car and showed us every courtesy. I would recommend him to all my friends who might be interested in purchasing a new car. I would definitely recommend a Hyundai to them as well. Our first Hyundai was a 2013 Sonata. We were extremely satisfied with it and wanted the newer model of the Sonata. We were going to get a price and go to another dealership to compare, but Maurice got us a good price and we didn't have to go to the other dealership. Alan Read was very helpful with the financing and helped get us a good rate. Shirley and Ronald AltmanKingsland, Georgia

Sara R.

20 de ago. de 2015

8/17/15 I had an appointment for service as my taillight was not working. I had already attempted to replace the bulb with three other bulbs but I also learned the socket had burnt. I brought my car in to service. Kaream was more than helpful. Kaream came to me and said that I would need to pay a diagnostic fee. I contacted my husband who works on cars and asked why I would need to pay if I have warranty on the car and he said that I shouldn't. Kaream spoke to my husband and was advised that he would speak to the technician which then escalated into having Toni, the service manager, call my husband back. While my husband was on the phone, he was never placed on hold and heard the entire conversation. I understand that the technician doesn't get paid off of my warranty work and in order for the technician to get paid for his work, something would need to me my fault or not electrical. - Never did he place the phone on hold and my husband heard that this would be a CSI nightmare...funny I never got a survey either!! 45 minutes later... Toni contacted my husband and advised "we installed the light bulb backwards." You can't install a light bulb backwards and if it takes you 45 minutes after you worked on my car to come up with what is wrong with my car, clearly there was nothing wrong from my side. In the end, the right thing was done and I didn't have to pay as I didn't have anything that was out of warranty. My car is not even 2 years old!!! When I got home, I had my husband check the lights to make sure they were still working...The technician doesn't even know how to remove a taillight as I had chips on my paint where he used a screwdriver to remove the taillight. I also had another taillight out. After jiggling the wiring harness, the light did come back on. I did not contact the dealership again as I do not want anyone at that dealership touching my car. I feel that the employees I encountered, with the exception of Kaream, were not properly trained to do their job.

jean

19 de ago. de 2015

We were looking to see what we could get as a trade for our Elantra, wanting to move up to a Sonata.We went to the Key dealership first because it was closest, but had planned on going to at least 2 other dealerships in order to shop around. We didn't need to go anywhere else. Thomas Logan gave us such great service and we were so satisfied with the trade in value and purchase price that we felt we couldn't have gotten a better deal anywhere else. It made the car buying process so painless. Alan Read in Finance also was a big help and got us a better deal on financing than our credit union.

PCLAWRENCE

18 de ago. de 2015

I had given up on leasing the new 2016 Tucson after contacting several dealers in and out of state. After making an online request for pricing on the new limited/ultimate package SUV, we had a agreement on price within one hour. In another half hour, I was on my way. Nelson Caballero met me at the front door I am now driving this outstanding new product from Hyundai.

RLJ4321

18 de ago. de 2015

Jane Cruz was excellent. Jane did not pressure us, yet kept in contact and took the time to insure that we received exactly the vehicles we were searching for. In addition, Jane was responsive to our delivery needs and has contacted us since to insure that we totally understand how all of the new features work in the Sonata. We rate Jane an 11! Mike was the same, understood where we were coming from and also did not pressure us in the slightest. And to top it off, the Santa Fe and Sonata are as specified. BTW, Smart Cruise Control is a great addition to the Sonata!

hyrbid79

18 de ago. de 2015

I bought my second car in 9 months. Have recommended all my friends use them as well! The have also bent over backwards to help us when it was time for any service needs. Excellent dealership!!!!

MARCIAD13

17 de ago. de 2015

Everything was excellent. I'm sorry I cannot remember the name of the person that did the finance & I am out of town ,so cannot look at the paperwork

ALEXWEBB914

16 de ago. de 2015

I had an awesome experience. Cannot wait to get my next Hyundai! Loved the staff and cannot wait to return for future purchases. It was the first car I have ever has a car payment on and I have absolutely no regrets!

LBROWN5784

14 de ago. de 2015

Thomas did a great job for us! We had been looking at cars for 3 weeks in St Augustine to Jacksonville and he was the only sales person who listened to what we said. We told him what we wanted and what we would pay, asked if he could do it. He was honest and said I will try my best and he did. He didn't try to sell us something we didn't want or try to get us to spend more than we had said was our limit. I like a person who is a straight shooter, I'm a busy person and don't have time to waist looking at cars. We have already told others about him and will come back when we are ready to buy again.

DAVISNICOLE2004

13 de ago. de 2015

Fred was awesome he showed us great customer service from beginning to end. Fred was very friendly and funny and helpful. He made us feel comfortable thanks again Fred and to the whole staff.

DANDYSANDY1223

10 de ago. de 2015

Nelson Caballero was professional and efficient and went above and beyond my expectations when I walked through the door. I will be recommending him and Key Hyundai to everyone I know.

JCameron

10 de ago. de 2015

I recently purchased a 2015 Hyundai Elantra from Key and my salesman was Brian Pfeifer. His professionalism and knowledge of the vehicles we were interested in was the reason we decided to purchase the vehicle. I truly felt like he was working hard to get me the very best deal possible and I ended up being extremely satisfied with the deal we made and I love the car.I would strongly encourage every potential buyer to visit the Key dealership first if you are interested in purchasing a vehicle and ask for Brian Pfeifer; I promise that you will be glad you did.

DanaP0501

8 de ago. de 2015

I had a great experience with Key Hyundai. There was no pressure to buy, and an abundance of information and knowledge abound from everyone I met. From Eric Thompson explaining the history of the dealership to Fred Matthews making me laugh and enjoy the process of picking the car out, to Mike Neely doing the paperwork and explaining the AMAZING warranty Hyundai provides. I assure you I will be back and will refer anyone I know buying a car to Key Hyundai.

MILLER.GW.JR

7 de ago. de 2015

Thanks to salesman Brian Pfeifer for staying the course on my vehicle purchase! See Brian for all your car buying needs! New ride/ Great ride!

MONIKA.SHACK

4 de ago. de 2015

Went in not know what to expect, or not even trying to buy a car. But the staff was so nice and professional. No one hounded me and they even stayed late to finish the sale without rushing me. Best car buying experience ever.

Gus in OP

4 de ago. de 2015

Met at the door by Thomas Logan, a most personable and knowledgeable sales rep. He saw us in, seated us comfortably and asked how he could make us happy. We explained that we were looking for an SUV and research online and in Consumer Reports had narrowed our choices to the Toyota Highlander and the Hyundai Santa Fe. Since we has purchased the Buick we were replacing from Key, we decided to begin there. Glad we did as it saved us so much time looking at Toyotas! The Santa Fe had all the things we were looking for in abundance and the Limited package provided everything except the two features we were NOT interested in...a navigation system and a sunroof.. I was totally blown away by the number of "bells and whistles" that came as standard equipment and the obvious quality evident when we took our test drive. Thomas did not try to pressure us in any way or urge us to get options we did not need or want. When he showed us the figures on the car, including our most generous trade-in and military discount, we were SOLD. Taking nothing away from young Thomas Logan, who provided all the answers to all our questions, the car sold itself. For what the car offers for the price I simply do not understand why people are not standing in line out the door of this dealership to buy these fine cars! I jokingly apologized to Thomas for being such a "hard sell" but, honestly, could find nothing to haggle over or a single thing that was in any way negative in the entire experience. The obvious quality, the price and that great warranty, coupled with the caliber of individuals we met and dealt with made our buying experience a seamless and totally enjoyable evolution. Go see Thomas, let him show you a Hyundai and prepare to be amazed! Gus and Rosemary Hager, Orange Park, Florida.

TAMARAPHR

30 de jul. de 2015

We appreciate receiving professional treatment - fr sales to service. You feel appreciated for bringing your business to them. They also gave me the price for my trade that was calcukated inbthe website

KROAN823

30 de jul. de 2015

I began my "dreaded" day of car shopping at Key Hyundai and told Bill Laman that I had a list of places I would be going. He told me I wouldn't have to go anywhere else...and he was right. It was by far the best and smoothest experience I have ever had buying a car. He took the dread out of the process and made it a stress free event. I would recommend Key Hyundai and Bill Laman to anyone looking for a great deal on a great car.

1949DS

29 de jul. de 2015

This was very hard for me because I lost my husband after 46 years of marriage. We always made decisions together. Just the idea of looking for a car was very upsetting. Sean Mickey and Eric Thompson made the experience easy for me. They made sure that I bought what I wanted and worked with me by making it affordable for me. I look forward in the future dealing with Key Hyundai.

FIZZLE59

29 de jul. de 2015

Will be back again Best car dealer in town CLean friendly and resonable Have told friends about Key several times Will always go back to them

PVMERCER

28 de jul. de 2015

Great Service from Thomas Logan !!!!! :) he was on point ! greeted me with excellences and had THE SAME GOAL AS I DID !!! TO GET A CAR !!!!! :)

Jmjones22

27 de jul. de 2015

I leased a car from Thomas Logan at Key Hyudai. My experience was wonderful. Everyone worked with me to make sure all my needs were met. I will definitely continue to work with them in the future. ?

40guy

27 de jul. de 2015

We are extremely pleased with our new Hyundai Sonata Limited. All of the Key Hyundai staff thatwe dealt with were very friendly and professional. A special thanks to our Sales Rep. , NelsonCaballero. He's the greatest.

Trish

26 de jul. de 2015

Very pleased with the excellent customer service from Thomas. He went over and above to make sure we were able to purchase the car we truly wanted.

AHOKS1

24 de jul. de 2015

This is my third Hyundai and the second from Key Hyundai. If I didn't like the car I wouldn't buy it three times and if I wasn't happy with key Hyundai I wouldn't buy from them. I didn't finance with Hyundai finance as their interest rate was high. I got 1.82% for 60 months.

DREWS.MARIE

23 de jul. de 2015

I was very pleased with my experience at Key Hyundai. All the staff is very friendly and helpful. I was able to get the car I wanted and they answered all the questions I had.

TMWILSON04

22 de jul. de 2015

i Love Key Hyundai! The staff is friendly and is always aiming to meet the needs of their customers. I have purchased 3 cars from them so far and I plan to continues doing business with them.

agchang2004

18 de jul. de 2015

This is our first time buying a car in the United States and we have to say that the experience was marvelous.Nelson Caballero, the salesman who assisted us was very professional and friendly. We got an amazing price for the new Hyundai Elantra 2016.He explained us in details all the features and warranty, also he gave us all the information about how buying a car means in this country.During the process we feel very comfortable without no pressure at all.The whole Sales and Service staff personnel were very professional too.I will recommend this dealership for all my family and friends.

JHEIJMANS

17 de jul. de 2015

Outstanding Experience. Always good to work with Richard Rood. He is a real pro. He came to our house to make the garage opener function.

Love My Hyundai!

15 de jul. de 2015

WE LOVE OUR 2015 SONATA LIMITED!!!! Working with Jane Cruz at Key Hyundai Jacksonville is always a pleasure! This is our second purchase and both processes were enjoyable and stress-free. Key staff were pleasant and accommodating giving us all information requested, educating us to the base and upgrades for each car. Jane was patient and informational as were drove several vehicles to make our choice. Service staff is Top Notch! Ronnie Taylor is, by far, the best Service Representative I have ever I met! When starting the adventure of choosing a car, I encourage buyers to make Key Hyundai and Jane Cruz their first stop. You will go no further! Thanks Jane!

DONNA_KIERNAN

14 de jul. de 2015

Love my new car! However, it was delivered with a small issue on the interior of the car. There is a separation between the fabric of the roof and the panoramic sunroof. I now have to take time off work or out of my day to correct this. I am very happy with everything else though.

JOMARIEPAYNE

12 de jul. de 2015

I have purchased vehicles and had vehicles serviced at Key Hyundai in the past. I have always had very good service. I worked with Nelson Caballero for my most recent auto purchase. He was extremely helpful, professional and friendly, I enjoyed working with him !

CAMILLS1013

12 de jul. de 2015

Buying a car is definitely not an experience I enjoy, but Sean Mickey made the experience pleasant. I would recommend him and Key Auto Co. to anyone looking to purchase a Hyundai.

jaxfirefly66

10 de jul. de 2015

I have purchased my second car from Key. They treated us like first time customers ,,,, and went out of their way to make it happen. Christopher Corral my salesman along with Robert Simmons made it possible for me to own a Veloster, which I love! Thanks again for your help and making my second car purchase go smoothly.

STEVE.SCHOENLY

9 de jul. de 2015

Had a great experience getting a Sonata Limited from Key Hyundai. Brian helped me find a car that was exactly what I had pictured, and I was really happy with the whole experience. Great place to shop for a car.

EAGLES3620

8 de jul. de 2015

Key auto is an awesome dealership with great people all around the building. My salesman, Sean Mickey, was a huge help for me in my first car buying experience. I am very happy with my new 2015 Hyundai Sonata!

Ashleyski

8 de jul. de 2015

Thank you for an wonderful experience!!! The staff made the sale work with my finances, needs and the luxury that I was seeking in a new car.

BBAKER0

8 de jul. de 2015

It is always an excellent experience whether buying a car or getting service. I would recommend this dealership to anyone. Thank you for your professionalism.

DanandVal

7 de jul. de 2015

This is our third Hyundai and we could not be more pleased Brian was absolutely a GREAT salesman or should I say very pleasant to deal with more like s friend than a car dealer My husband and I enjoyed our experience and give a high ten to Brian thanks again Brian you ROCK

JOSEPH.KILKENNY

6 de jul. de 2015

I had been looking at numerous new cars to include the Honda Accord and Toyota Avalon but Hyundai had really great reviews and a better warranty. Using USAA Bying ServiceI heard from Terry Sabo almost immediately. Jane Cruz is a superb salesperson. She is knowledgeable, friendly and most importantly not pushy. If others are like her then Key Hyundai is in great hands. I test drove a Genesis and a Sonata as I was undecided. Price was a consideration but not the only factor. Jane did great at explaining the main differences between the Genesis and Sonata but more importantly she wanted to know my top driving needs to better assess the car that would meet my personal driving needs. I chose the Sonata Limited because it had all the options available and is more fuel efficient with good acceleration for a 4 cylinder. Mike Fox did great at going over the warranty and extended warranty options. This was a wonderful car buying experience. Great professionals at Key Hyundai. I love my loaded Sonata Limited. It has exceeded ny expectations so far. Thanks. Joe Kilkenny

INDIEK

6 de jul. de 2015

Pleasant, professional, friendly, and fun. Great car-buying experience. Very pleased! Sales rep was knowledgeable and informative and had a great personality! It was worth the stop, as I was just passing through town.

MELLYANDMUFFS

6 de jul. de 2015

Jane Cruz was fantastic! She helped my boyfriend and a week later I came back and purchased a very similar car because I loved his so much. I like the available extended warranty, as my previous car did not have one that compared. Love my sonata hybrid!

GATORLYLE

6 de jul. de 2015

A family friendly dealership who puts the customer first. I met the owner and she was very friendly. Richard Rood is an excellent salesman and represents the dealership well & professionally.

DEARTH_R

5 de jul. de 2015

Called Key Hyundai to purchase (for my wife's birthday) one of six 2015 Azera Limited vehicles in red with camel interior available for sale across the United States. Traded my wife's 2012 Azera and closed the deal over the phone getting top dollar for our trade-in sight unseen with over $4,000 off MSRP! It was well worth the 1,300 miles round trip to take delivery of the new Hyundai see that happy wife smile! Many thanks to Brian Pfeifer and Mike Fox for making this possible!

BLARRYB

2 de jul. de 2015

Was not pressured during an earlier visit to test drive a Sonata. When we were ready to buy everyone was pleasant, helpful, and accommodating to our needs.

cptfats

2 de jul. de 2015

Terry Sabo and Dale Walton were very professional and easy to deal with. We were in and out of the dealership in one hour. George Garcia

MICHAEL.WITHIAM

2 de jul. de 2015

Buying a car from Key Hyundai was a great experience. My salesperson was friendly and professional and really went to great lengths to make sure we left happy. And we did.

JACQUELYNBRANN

1 de jul. de 2015

Key Hyundai is the best dealership we visited while looking for a car. We looked at five different makes of cars that met our needs. Key Hyundai provided a fabulous experience for us and found us exactly what we wanted. They were very professional and helpful. Our salesman, Christopher Corral, knew everything about the car and showed us all it could do. We have been back twice to ask additional questions about how some things worked and he worked patiently with us to help us understand the the various features. He encouraged us to come back if we had further questions. It has been a delightful experience from start to finish.

SDINKELS

30 de jun. de 2015

My experience was excellent this was my second purchase in three months I would recommend to friends and fellow workers I have purchesed two cars this year

NOOKIE06

30 de jun. de 2015

Waited to long in the dealership and the first car we were going to buy was being driven buy an associate but the dealership made it right by giving us a 2016 for the same price we were going to buy the 2015 due to the 2015 had 3000 miles on it

TIM.SEISE

30 de jun. de 2015

Maurice was an excellent salesperson. He did not hawk us as we got out of our car and he went back to the manager when I told him what I wanted to make the deal work.

Aederban

30 de jun. de 2015

I had the greatest experience with the Key Hyundai. They were so welcoming. They were supportive of my journey and I loved how well they worked with each other. I recommend Key Hyundai if you're looking for a great deal and top grade professionalism!

NAN.FIACCO

27 de jun. de 2015

This is the second new car I have purchased from this dealership. They are always friendly, very knowledgeable and not pushy. The service department is great too, they are always eager to make a customer happy.

KAWCOOK55

24 de jun. de 2015

I NEVER HAD SUCH GOOD SERVICE AS I HAD at KEY HYUNDAI, THE SALESMAN CHRIS WAS GREAT, THE FINANCE TEAM WAS EVEN BETTER, MY NEXT CAR WILL BE FROM KEY HYUNDAI, THANKS FOR THE BEST SERVICE I'VE EVER HAD,

jimn

24 de jun. de 2015

Fred Matthews was extremely helpful in working with me on trading my 2013 Sonanta for a 2015 Sonata.Sharon in the Service Dept is a great person to work with if you need service.

PMETTLER

18 de jun. de 2015

The service at Key is superb. The service managers re trustworthy, friendly and professional. My favorite is Toni.. She is t he very best service manager I have ever worked with and made me want to purchase another vehicle from Key.

CYANOCHIK

16 de jun. de 2015

Aaron Bobb was a great salesman. He was very nice, and did a great job going over ever detail on the car. The people in the service department were also very helpful. Brad in the financing department was great and helped me get the best deal

GCASTROFISHER

16 de jun. de 2015

Great experience. Great sales members. Not pushy, or overly aggressive, felt very comfortable. They had my best interest and listened to what I needed. Would recommend to others.

MELISSAHALPIN

16 de jun. de 2015

My experience and satisfaction with my new Hyundai Santa Fe Sport is exceptional. The dealership, finance & service departments are wonderful and I look forward to keeping this car for a very long time... until I purchase a new Hyundai :)

WOWNES23

12 de jun. de 2015

This is my 2nd Hyundai from Key. I was very satisfied then and more now. Fred was awesome and very funny. We didn't spend the entire day at the dealership. We enjoyed ourselves so much that we didn't want to leave. The entire process from sales to finance was the quickest I have ever had. We are very pleased. Hyundai didn't miss a beat. This car has everything you need and more. I luv my Sonata!!!

noslracnire

11 de jun. de 2015

My car buying experience with Jane at Key Hyundai was nothing short of wonderful! She listened to what I was looking for and placed me in that exact car with the payments that I needed! The process was quick and painless! I would definitely recommend Jane and Key Hyundai to anyone that wants a hassle free comfortable buying experience!

newcarowner77

9 de jun. de 2015

Definitely made the rough process of buying a car so easy and seamless! Would recommend this dealership and go there again myself in a heartbeat!

SEBOLAVARRIA

9 de jun. de 2015

Great experience at the dealer! I would definitely reccomend this to a friend, and i am now considering buying my next car here. Thanks for everything.

USSAUT

8 de jun. de 2015

Came in from Fort Worth, Texas, visiting relatives. Decided to test drive a new Sonata Limited that my wife and i had been considering at this dealership. Our salesperson Aaron was excellent and with his Manager made us the best deal we had seen so far. Could not pass it up and we took that new Sonata Limited home to Texas! Would recommend this dealership to anyone looking for a new car. My relative in Florida buys all his vehicles from this dealership and recommended Key to us.Couldn't be happier with the entire experience at Key.

ANGELA_VAUGHN

8 de jun. de 2015

Professional, pleasant, satisfying experience. Love our new Santa Fe. Everyone at the Dealership was so helpful. The financing experience was great. Dale was a good Salesman.

KEYBUICK

6 de jun. de 2015

Jeremy Kroeger was the best auto sales person I've dealt with. He's fair, honest, hard working and follows through on commitments. I'm very pleased with my car, the price, and the treatment from the Key Auto staff. They found the exact car I wanted, added some accessories that were important to me and made the negotiating easy. Great experience.

SMIXON0

3 de jun. de 2015

We purchased our 2015 Sonata from Bryan Brown at Key Hyundai. I have held off purchasing a new car for several years because of the pressure. Mr. Brown made this car buying experience the best ever. He is a true gentleman and is straight forward & honest.

Jaxtom

3 de jun. de 2015

David Hayes made purchasing a new Santa Fe Sport an enjoyable experience. He and the other folks at the dealership were friendly, accommodating and professional. When our first option for a new vehicle was not an exact match for our needs, David quickly checked other area dealers and located another vehicle that matched our needs perfectly! Well done, David!

cherish

2 de jun. de 2015

Great place it was my first time ever buying a new car an I can't thank them enough Fred was my salesmen an he made the experience a great one nice helpful an just all around great person we all say that's there job trust me when I say no it's not I have went to plenty of Hyundai Dealerships an got the worst service ever so I give my up most respect to KEY HYUNDAI u have an all around great place an love the fact that I had such a wonderful experience buying my car through u an I love the fact that u don't have 2 sticker prices on ur cars u will always have my business thank u all so much an keep up the great work FRED I WANT TO SAY THANK U SO VERY MUCH I LOVE MY CAR

LHersperger1

1 de jun. de 2015

We had a great experience with Key Hyundai and David Hayes! We never felt any pressure, David was very professional and did a great job of showing us what we wanted and not trying to sell us on something we didn't. It was a smooth negotiation, for a great deal on a great new car! I would recommend this dealership and David Hayes to anyone looking for a new car!

jchakhtoura

1 de jun. de 2015

Nelson Caballero could not have been better! It was truly a no pressure experience. He worked with me for over 2 months, speaking with me multiple times a week, trying to find me EXACTLY what i was looking for. I have had my Sante Fe sport for about 2 months now and and love it. I would happily recommend Nelson to anyone looking for a Hyundai.

my4geckos

30 de may. de 2015

Dale and Eric were fabulous to work with. I purchased a new vehicle and it was a smooth process and was done with professionalism. Got a great interest rate and was out the door quickly in my new car.

KR8697

30 de may. de 2015

I was very pleased with the feedback from the online department with helping to make my appointment for my vehicle search. When I arrived the associate guided me to finding just the right vehicle to meet my needs. We were able to negotiate a price that was just right for my budget and for the market value of the surrounding area. Overall, I would highly recommend Key Hyundai when searching for your next vehicle!

Car buyer

28 de may. de 2015

We just bought our third car from Richard Rood. He knows his product inside and out and seems to enjoy showing off the various features. My son, who lives in Chicago, is also out looking to buy a car and told me that some of the salesmen he dealt with didn't even know how to fold the back seats down! Don't have that problem with Richard - - and no hard sell. Just a nice guy to work with.

ELEHRENBERG

26 de may. de 2015

I am totally enjoying my new car. This is my first hybrid. I would highly recommend the Hybrid Sonata, and would also buy another car from Key Hyundai.

Satisfied CUstomer

26 de may. de 2015

Purchasing the car took an amazing 15 minutes thanks in part to their endless inventory of new vehicles. If you do your research prior to going to the dealership you will save time & money. There are numerous and various rebates that can result in a very competitive price. Ignore the MSRP and research the best deals in the area and then come in with a dollar figure and stick to it. Pre-approved loans will also save you time and money!

STELLPARKER12

21 de may. de 2015

I would double check pricing at other dealers and any discounts offered maybe through your work but overall this dealership is excellent. Friendly staff, meets your needs and makes sure you are satisfied.

RES

19 de may. de 2015

I and my family have purchased 1 used Hyundai and six new ones from Key Hyundai. I always get excellent service from my salesman Richard Rood and the Sales Manager Eric. They always work out an excellent deal for us. Additionally, all of our service is done at Key through Kirk Putman, again who gives us excellent service. I have made friends with pretty much everyone at the dealership. Don't think I will ever buy a car anywhere else.

juancuba1973

19 de may. de 2015

My car buying experience in a nutshell was quick, fast, and outstanding! Everything went smooth as silk.

Naveed

17 de may. de 2015

Maurice Fenton dealt with me with exceptionally well. He has excellent dealership and communication skills. I received excellent pricing and negotiations from him and surely will consider for my future deals too.

Madddog

11 de may. de 2015

Friendly staff, make sure you are happy. Saleswomen Jane Cruz made sure I knew everything about my car when I drove it off the lot. Friendly employees. They are very knowledgable in models of cars.

Kimberg

8 de may. de 2015

Maurice Felton and Alan Reed made my experience the best I have ever had!! Both are an asset to the company! Thanks You Both!! K

Jaxgeno

7 de may. de 2015

This was my first experience in buying a Hyundai and first time buyers at KEY HYUNDAI-BUICK. Maurice was very patient as my wife and I went back and forth on about 6 choices we liked. We finally got the 2013 Certified pre-owned and it was better than a car buying experience with my own family in the business. Thanks to Maurice & Brad (F&I) for not pressuring us!

Maximagman

6 de may. de 2015

2 years ago our daughter purchased an Elantra from from Nelson Caballero at Key Hyundai and suggested we see him before we made our next new car purchase. Well, we recently purchased our second Sonata in 2 years from Nelson. I must say this was the most pleasant car purchase I have ever made and I have been buying cars since 1970. Nelson went way above and beyond any expectations we had coming in. He is an honest, customer caring salesperson who really means it when he says he wants you to be his customer for life. I highly recommend Nelson Caballero at Key Hyundai in Jacksonville, Florida.

Zoom Zoom Margaret

1 de may. de 2015

What brought me to Key Hyundai was Terry Sabo, Internet Sales Director. From my initial internet and subsequent phone calls I selected Key. Terry's smiling voice and friendly attitude delivered a great offer, too! Next came salesman David Hayes, who was anything but the stereotype car salesman --who you dread to get. He was caring, knowledgeable and actually listened to what I wanted. Got a great deal and a great car! Terry Sabo is most definitely a stellar asset to Key along with David Hayes. Kudos for making my car buying experience amazing!

Larry

30 de abr. de 2015

No rush. No push. Just nice experience by nice people. The follow up has been wonderful. And the Equus is a DREAM!Best car buying I have ever done.

Chico6

28 de abr. de 2015

I have been wanting to purchase a new Genesis since I saw the first one at Key last year. Fred Matthews has been so patient with me and never pressured me, only offering his help whenever I needed it! I will never purchase a vehicle from anyone else! Thanks Fred. Even though I live across town, I come to Key. The sales people and service department are unmatched anywhere. Thanks for everything

tessarivas

23 de abr. de 2015

Visited Dealership several times. No pressure and very knowledgeable on each of the different cars I test drove. Aaron Bobb was very patient and helped me decide what I really wanted in a new car. Maurice Fenton was friendly and held my hand through the actual buying process. Great group of salesmen.

Beach Girl

18 de abr. de 2015

Was met by Nelson Cabellero who was very friendly, personable and knowledgeable. Had originally wanted a 2014 but ended up leaving with a 2015. Would recommend him to friends.

jeffrey

15 de abr. de 2015

Mr Nelson Really help us a lot and we bought a Elantra GT felt like part of the family. I will go back to MR Nelson for my next Hyundai in 5 years

Dana.Plumstead

14 de abr. de 2015

This place was the best car buying experience I have had. There was no pushy salesman. Jeremy Kroger was great. He walked me all the way through the buying process.

Sonata lover

12 de abr. de 2015

I mistakenly went to another Hyundai location where I was quite disappointed!! So I went back to Key Hyundai and felt like I was home??

Tynette37

9 de abr. de 2015

David Hayes is by far the best sales person for car buying experience. He is professional, patience, Ndebele will make it happen. If you looking for a down to earth car salesman, no pressure he is you guy.

riabs222

9 de abr. de 2015

Fred Matthews was great to work with and lots of fun!This is my 2nd Sonata and I am very happy with the car.Hyundai re-designed that front passenger seat which has made such a difference!Love the dealership!

poppie

4 de abr. de 2015

Our experience with Key Hyundai and the entire staff was and has always been perfect. We purchased a new 2015 Sonata from Nelson Caballero who was a delight to work with. His knowledge and professionalism helped to make our recent purchase a positive one. Will keep coming back to Key, and recommend to others as well.

Melinda

3 de abr. de 2015

I just purchased my first Hyundai with Fred Matthews. He made the whole experience so effortless, I can't imagine going back to anyone else. Thank you Fred for your patience and thoroughness.

Pat

28 de mar. de 2015

Brian Brown is the main reason we keep coming back to Key Hyundai. He is a very honest and caring individual who works very hard to find the right car and the right price for our lifestyle! We have done business with him time and time again and will keep doing so in the future. Brian is the kind of salesman you want to do business with and he has become a good friend! We know we're getting the best deal from Brian and you will too!

BDL1019

28 de mar. de 2015

E veryone in this dealership went out of their way to make this a great experience! Thank you, Jane Cruz, Terry Sabo and Kiki from Finance! We woudl highly recommend this dealership to anyone!

MelissaK

24 de mar. de 2015

I could not be happier with my Hyundai purchases. I recently purchased my second Hyundai with Bryan's help. I felt absolutely no pressure. Bryan is very genuine and kind. He was a pleasure to work with. I will be back and will send my friends!

heathe0327

23 de mar. de 2015

I just want to say that I had the best experience purchasing my new 2015 Veloster at this dealership! Everyone was super nice and the salesperson Dale Walton was fantastic! My husband purchased the vehicle for my birthday and I have to say thanks to Dale and everyone at the dealership it has been the best birthday yet! If you would like a pleasurable experience with purchasing a new car I would without a doubt recommend you visit Key Hyundai and ask for Dale Walton. A very happy customer,Heather E. Dean

cvkphoto

23 de mar. de 2015

For a few months we where looking for the perfect car and we found it thanks to the help of the Key Hyundai very professional team of sales people. They help us to choose the best deal for us and they please us all the way!!! We are very happy with our Santa Fe 2015 Hyundai!!! This is Hyundai #6 in our family and 5 where buy at Key Hyundai of Jacksonville!

carter

13 de mar. de 2015

Great staff, great price, the only place I'll ever buy at again. i Have purchased two new vehicles in the last year and have felt confident I received a great deal. Five stars

Rudolf1223

1 de mar. de 2015

We came in 'just to look around' because our old Azera had more miles on it than we liked to see. Just wanted to see what was available.Tim Vollink showed us a gently used 2013, we took a test drive; Tim explained all the new features and we bought it on the spot.No pressure; just helpful; great experience. Went home happy.

ljmjr144

23 de feb. de 2015

Start to finish this was one of the best purchasing experiences I have ever had. Thomas Logan was pleasant, professional, and helpful, as well as everyone else I came into contact with at Key. Key will definitely be my first stop for my next purchase if Hyundai is my vehicle of choice. Thomas made us feel welcome and valued as a customer and worked to help us in any way. Thank you, Thomas and Key for our overall pleasurable buying experience!

MScho

21 de feb. de 2015

We started our search at Key Hyundai on a Saturday morning dealing with Mike Cain. He was very easy to work with and did not pressure us in anyway. After roughly 3 hours of test driving and looking we ended up leaving to see what other options were available. After visiting 5 more dealers over the next two days and dealing with the stereotypical used car salesperson I knew that I was going to purchase from Key Hyundai. I went back to Mike that Monday and we spent several more hours test driving several cars and decided on a used Sonata. I could not be happier with my car and the choice of Mike Cain and Key Hyundai.

jc5502

20 de feb. de 2015

I recently purchased a new 2015 vehicle from Key Hyundai. My salesman, Fred Matthews handled the sale professionally and expedited preparation of my new vehicle quickly. The Finance Team was very helpful as well. Good buying experience.

damian

17 de feb. de 2015

Start to finish this was one of the best purchasing experiences we have had. Everyone was pleasant, professional, and helpful. Key will be my first stop for my next purchase. Jane Cruz, Alan and Eric made us feel welcome and valued. Thank you, Damian and Doreen Ryan

Carl

16 de feb. de 2015

Received Excellent service from Fred and the rest of the Key Hyundai Team...I recommend this dealership. I would buy a car from them again in the future!

theronglynn

12 de feb. de 2015

I worked with David Hayes and he was fantastic! Very knowledgable, low pressure and helpful. I had a great experience and recommend David highly! I have purchased many cars in my lifetime and David was far and away the best salesperson I have dealt with. I know a lot of people don't like the car buying experience because of the high pressure and "let me talk to my boss" runaround, but David truly made it a pleasant experience. I will refer anyone who is looking to buy a car to David.

laylaming

10 de feb. de 2015

So amazing very professional, knowledgeable, good communication skills, and polite.I rate him a 10 and if I had to buy again I will deal with Mr. Walton.

RayRivera

9 de feb. de 2015

I Purchased a 2012 Sonata for my wife on 2/4 and the experience was AMAZING and completely hassle free. Everyone we encountered worked hard to get us exactly what we wanted not just what we could afford. They did everything they could for us and it came through with ease. From start to finish the process was so smooth. I'm excited to continue working with them. We haven't needed to use the service center yet as we just purchased however just meeting Ronnie from the service team gave me full confidence they will take care of our new car as if it was there own. Everyone is so helpful and positive!! I've recommended them to my family and can't wait to go back for our next purchase!!!

Sonata

7 de feb. de 2015

Timothy Vollick sold us our first Hyundai a 2014 Sonata. He was pleasant, helpful, and no haggling. I love the car and the options that were included in the awesome price. Timothy showed us the exact car we asked to see and proceeded to get us the best deal in record time. This is not our last Hyundai.

Krzym1

2 de feb. de 2015

We bought a Hyundai Sonata from Jeremy Kroeger and the experience was great at Key. They quoted a price and stuck to it. No haggling and a very good price! . I would definitely recommend Key and Jeremy!!

Love USA

27 de ene. de 2015

On January 22nd, 2015 we purchased our first Hyundai a Sonata 2015. In the past we have had "typical" experiences when purchasing a car. Ms Jane Cruz took that to a total new level. There was not pressure, no "convincing" talks. Always professional, never-ever pushy. We felt free to make our own decisions. Jane Cruz was what made the difference turning this into the ultimate car purchasing experience.

DElishaBlanks

23 de ene. de 2015

I have been dealing with Mike and Key Huyandi for 2 years and it has been the BEST experience EVER, Mike knows exactly what I'm looking for even before I tell him and he goes over everything before I sign the papers, mike is one of the most sweetest men I have dealt with in the car business he makes sure that your needs and wants are in the car before you drive off I consider Mike a member of my family I will always do business with him

travish

23 de ene. de 2015

Purchased a car from Dale Walton and was very pleased with my experience. I've bought 3 cars now in the last 5 years and this was by far the best experience dealing with a car dealership. Dale was very friendly and didn't pressure me at all. I told him where I wanted my price to be out the door and within a day of talking, he got to my price. Once I got to the dealership, everything was done and all I had to do was go to finance and sign my papers. I would recommend Dale to work with if you visit Key Hyundai.Very Happy, Travis.

jan

19 de ene. de 2015

Nelson was very patient with me as we looked at used Santa Fe. Mileage was too high for my taste. Finally settled on a red 2015 Tucson. He did his best to get my wife and I on our way quickly after we agreed on a price. He also told me to bring the car back since it hadn't been detailed. This is the first time I've ever bought a car without a lot of research, but my 2009 sonata and 2012 Santa Fe were good, so we'll see how the Tucson does. I probably should have gone for the higher priced model, but I didn't have the time. Anyway, Nelson did a fine job!

Jackren1

15 de ene. de 2015

I recently purchased a 2014 Sante Fe from David at Key Hyundai. David was very friendly with no pressure to buy. It was a great experience and I would definetly recommend this dealership to my friends.

massjax

14 de ene. de 2015

Recently purchased from Dale at Key. Very friendly no high pressure and he along with his service manager went out of their way to maintain the negotiation at a good level.Working with their finance manager was also pleasant . This left us with good feelings about the dealership as a whole ,particularly since we had already bout 2 Equases from another dealer. Mike

Rockwell

8 de ene. de 2015

We just purchased our 2nd Santa Fe from Richard Rood. Richard was not like most car salesman we had dealt with in the past when we purchased our first Santa Fe in 2010 so I knew that we would return to Richard at Key when the time came. Both times Richard listened to what we wanted and showed us the vehicles that matched our expectations. Richard is amazing and has always been friendly, courteous, and knowledgeable. Our new vehicle is fabulous and we are very happy with our purchase. Any time our previous Santa Fe had any work done I always took it to the Key service department and they too are awesome. Always knowledgeable, friendly smile, and accommodating for a shuttle ride.We have always had a great experience with Key Hyundai, Buick, GMC and would recommend them to everyone.

Patricia

6 de ene. de 2015

I recently bought a 2015 Santa Fe Sport with the help of Brian Pfeifer. This was my second Santa Fe purchased at Key and was just as hassle free as the first. Brian was professional and helpful throughout the sales experience. I enjoy the relationship I have with this dealership.

gussy

5 de ene. de 2015

Dale helped me with my car buying experience and there were no hassles. It was a very good experience and I will recommend Dale and Key Hyundai to anyone looking to buy a car. I love my HyundaiJoyce C

Jeff

24 de dic. de 2014

We recently purchased a Santa Fe Sport from Jeremy at Key Hyundai. We're very happy with our purchase; my wife loves her car and I loved the fair price. Happy wife, happy life! The service department was friendly and very accommodating when a small ding on the door needed to be repaired. They called to say the repair wasn't performed up to their standards, so they did it a second time before returning the car. I really appreciated that commitment to quality.

Michael R.

18 de dic. de 2014

I was very impressed with the honesty and integrity of this dealership. My local Hyundai dealership was unprofessional and the three other nearby dealerships were not competitive for the car I wanted. I took a chance and drove over 300 miles to Key Hyundai which had the Genesis I wanted and they gave me a great price. I negotiated the price and terms over the phone and when I arrived there, everything went just as promised. They even took in my trade-in so that I could get out of my current lease early. It was a pleasure working with Dale Walton and Robert Simmons who are an asset to this dealership. I would highly recommend them!Michael R.

PHILLLYGIRL1974

9 de dic. de 2014

My Car buying experience at Key Hyundai was very pleasant. Michael Banks was very pleasant to deal with. I was expecting a back and forth discussion. I presented an offer and it was accepted without any further discussion. I highly recommend this dealership and Michael Banks.

Shelia T

27 de nov. de 2014

I went to purchase a car which I needed. I was greeted by Robert Simmons; very pleasant and professional. I was introduced to Jane Cruz (the sales lady). She listened to my situation, checked my credit score (which isn't great). She brought a SUV (which I requseted) for a test drive. She was patient, very pleasant. She went beyond trying to put me in the type of vehicle I wanted. I was met with many road blocks but Jane Cruz, Robert Simmons, and Alan Read helped me face and overcome the many obstacles and gave me a deal I couldn't refuse with my not so great credit. This was the first time I tried purchasing a car and they made the experience a great one. Unlike the previous dealership I visited. I would recommend Key Hyundai Buick GMC to anyone. The dealerships are great! No pressure tatics. Employees that want what's best for the customer. That's who the employees at Key Hyundai is all about!

AlMel3

26 de nov. de 2014

I was very pleased with the experience at KEY. I never felt like Thomas was trying to "sell" me anything. He just listened and answered any questions I had. He seemed very genuine the entire time. I would recommend Thomas Logan. Seems like a good dude. I was also impressed with the politeness of any of many of the other employees/sales managers. All were very polite and didn't pressure me into buying immediately.

NoleGuy

25 de nov. de 2014

Michael Banks was very courteous and made the process of purchasing our 2015 Hyundai Elantra as simple as possible. This is the second vehicle purchased from Key and will likely not be our last.

Seth Dubinski

24 de nov. de 2014

In a nutshell the dealership was fantastic across the board. Thomas Logan did a phenomenal job helping me get a great deal and made the process as smooth as can be. See Mr. Logan if you want to purchase a car, he'll help you every step of the way.

Nadji Jean-Bembry

20 de nov. de 2014

I purchased my first new vehicle from this dealership. I was not pressured and I was not forced to compromise on what I wanted in a vehicle all at price I could afford. With our expanding family, we needed a second vehicle we came straight to Key Hyundai. Eric, Alan and Jeremy took care of my family and I. Our credit is less than perfect but you wouldn't have known that. This dealership treats you like a human being and not based on your financial or credit situation. When you walk in for service and you are greeted by name, that makes a difference! The finance manager or "uncle Alan" as my kids would say went above and beyond to get us into a vehicle. We could become billionaires tomorrow and I wouldn't purchase a vehicle from any other dealership!

lazeman

20 de nov. de 2014

In my mid 60's. BMW/Previous Infinity owner. Couldn't have been more pleased with the quality of customer service/knowledge that our rep, Tim Vollink, gave us. He was extremely helpful, personable and, most importantly, completely competent. His assessment of our needs helped us to make the perfect decision--- leasing a 2015 Sonata. Very pleased with the auto. If the dealership is staffed with people like Tim, we will have an outstanding, long term relationship.

Margie McCullough

14 de nov. de 2014

Want to thank Brian Pfeifer and the staff at Key Auto Company for their expert assistance in my recent leasing of the 2015 Tucson. The experience was awesome.

Tuna66

13 de nov. de 2014

I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I dealt with listened to what I was looking for and showed me cars that met my desires. Tim was courteous, helpful, and knowledgeable. My experience overall was an excellent experience.

terrifuller

24 de oct. de 2014

i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles ALL over the phone. on the day my husband came home from deployment to go pick out our new car - mr. brown had the "red carpet" treatment laid out for him, in parking a few cars in front for him to look at that we had discussed over the phone. i love my car, and have had it now for a year next week. on deployment number two now - and we will be seeing them again in a few weeks for our second vehicle!sidenote: the ONLY complaint i have is with hyundai motor finance. has nothing to do with key - but if they offer you hyundai motor finance, i would ask for someone else to finance through, if at all possible. they take far too long to process the payment you make. we make a payment on a monday, and it doesn't show up for sometimes 9 days later.

spradlin4

23 de ago. de 2014

We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phone who then shuffled us into a small box of an "office" where we sat and stared at blank walls for 20 minutes while he helped someone else. We finally were handed the keys to the car and quickly told "Have a nice test drive." We enjoyed the test drive and were ready to buy the car. However, when we got back, we waited about 10 more minutes as every time our salesman would come to sit down with us, someone else would pull him away. We were finally passed off to another salesman who didn't even know we had a trade-in. After another 20 minutes, he sat down at the table and said, "Well, this isn't going to make you happy." They then offered me $8500 for my trade-in. Keep in mind that the trade value on my vehicle was $12,400 and there was one listed nearby for $17,000! Needless to say, we left and went to Hyundai of St. Augustine and purchased a newer model there! I won't return to any Key dealer!

Thomas Grzelinski

10 de ago. de 2014

This was the fifth car purchased fro Key Hyundai and (as always) the friendliness and professionalism made it a pleasure. Their service department is also excellent and I have been using the same advisor (Ronnie) for years. If you are looking for a new car, Hyundai is the car to buy and this is the place to buy it in Jacksonville. Jane Cruz could not have been more helpful in the buying process.

rachaellong

31 de jul. de 2014

This was my first time buying a car & it was awesome. I expected to feel pressured to buy but I didn't at all, Dale was awesome and he worked with us. The labor people (that clean the car and such before you drive it off) would get 1 star, but Dale helped out there too, he seemed really concerned. Thank you for making my first car buying experience awesome and thank you for always answering my e-mails!

branny

16 de jul. de 2014

This was, probably, the most enjoyable car buying experience. There wasn't pressure, hassle, or haggle. I was referred to Key Hyundai. I was told they had the best prices and were the nicest people. All of that is true. I would recommend this dealership to anyone. The sales guy I worked with was laid back and easy to work with, which, I very much appreciated

ScottRichards

6 de jun. de 2014

Bought a new Santa Fe Sport and am very satisfied with the service provided by Key Hyundai. I feel I negotiated a good deal with the purchase and trade in they took. I was not given any hard sales tactics for all kinds of extra dealer add-ons. Of course they try to sell paint sealant and extended warranties but when I said no they did not pressure me, which I appreciate. I will definitely give Key the chance to sell me another vehicle in the future.

cejennings

31 de may. de 2014

I was Very excited when I first went to Key Hyundai to purchase my NEW Tucson. I becam very disappointed with the first salesperson I encountered although he seemed very friendly and involved in making my transaction happen as time passed (a full month) he seemed to not care about my transaction. I was tole there was no Tucsons available, then suddenly I was ask about a $500 delivery fee which was never told to me. I spoke with a sales manager in the Buick side about my frustrations and he immediately pulled my information and relayed it to a new salesperson in Hyundai and within 24 hours I was in the vehicle I wanted. Dale was very busy and attentive to me and my transaction to make things happen that seemed to have hit roadblocks with the prior salesperson.

darleensutton

28 de may. de 2014

I love my new vehicle! The staff at Key Hyundai are extremely friendly and NO pressure!!! Best vehicle purchasing experience ever! I will definitely recommend this dealership to my family and friends!

Iriska

28 de may. de 2014

I recently purchased a 2013 certified preowned Hyundai. After few days I got some issue with tires when I came back to dealership and explain my complains. Manager of service department was personally taking care of my issue and I got fast and best solution. Also Ronnie at the front desk was explain me all benefits to come back and get my regular service at Hyundai service instead go somewhere else. Thank you for making my day!

borko

22 de may. de 2014

Dale went out of his way to make the buying experience none stressful. He worked within your budget limits without the high pressure tactics.THANKS.

Carlaacedit

19 de may. de 2014

Mike was extremely friendly, professional and helpful. This was my first car purchase and he went out of his way to help me. Everyone at Key Hyundai is very professional and friendly. Kiki in the finance department went out of her way to assist me find the best rate. I will forever be grateful! Overall I had a great experience and I would recommend it to anyone!

spatrie520

13 de may. de 2014

This is the 2nd car I bought at Key Hyundai through Mike Cain-He has excellent customer service skills and is so friendly and helpful!! He strives to achieve what the customer want and needs! No one likes to spend a whole day in a car dealer buying a car. I told Mike what we were looking for and he got the job done in a timely manner! He did a great job and made it a painless transaction!

1bartg1

12 de may. de 2014

Jane, my sales representative was extremely helpful, friendly and knowledgeable. She made the process easy. I bought the car and on my way home she had called to let me know I had dropped my wallet at the dealership. What a relief! Brad was my finance rep and he too was very knowledgeable and assisted me with getting the numbers to where I needed them.Excellent experience, I will highly recommend this dealership to others.--Bart

Nicolerowan88

12 de may. de 2014

Over the weekend, my husband and I went to Key Hyundai to look for a newer car for our growing family. We worked with Mike Bates to find the right used SUV for us. Not only was he easy to work with, but he was also personable and friendly. He seemed like a great asset to the dealership and we would recommend any of our family and friends to see him if they are interested in a new car. Thanks, Mike!

bdavis04

3 de may. de 2014

It was very easy to go into Hyundai and purchase a vehicle from them. They are very accommodating and will not nickel and dime you. What you see is what you get. Hyundai is a great vehicle and key is a great dealership. Recommended strongly!

Dfrey

21 de abr. de 2014

Best car purchase experience i've ever had. Thank you for no pressure or haggling on price. You didnt try to sell me something I was not interested in.

kendall525

15 de abr. de 2014

Jane walked me through every step of the leasing process, and entertained my mother as well! She was extremely knowledgable about the vehicle and went over the many features in an easy to understand manner. I knew exactly what was going on at all times, as it can be a long process. Jane even brought us cookies. And she seemed to be as excited about my new car as I was! I would highly recommend her, and will definiltey go back to her when my lease is up, to see what my next step will be. I love my new car!!

blm05

14 de abr. de 2014

I went into the dealership to inquire about leasing a new car. I was shown several cars by Bob and he was very friendly and patient. He answered all my questions. Gave me some different options on cars and payments. I did not feel pressured into anything. I shopped around and can honestly say I did not have the same experience at other dealerships at all. Bob was very pleasant to work with and went over all the ins and outs of the Elantra I leased. He programmed by phone to the blue link which I probably would have never done myself. Car shopping is one of my least favorite things to do and your salesman Bob is the main reason I went with you guys. He was very pleasant and easy to work with and you can thank him for sure for that sale.

tgoller

5 de abr. de 2014

Low pressure sales, worked with me on price, got me the exact car I wanted with the features I wanted. What more could I ask for?

Wllknwngun5

28 de mar. de 2014

Working down the street from Key Hyundai, I thought: where better to test drive an Elantra GT? I had narrowed my choice of new car to either the Prius C or the Elantra GT. After 3 hours at a Prius dealership only to be told the price we had agreed upon was going to be raised by $1000 because I chose 0%/36 month financing. Since I had already told them I wanted the 0% financing, this came as an unwelcome shock.When I went to Key Hyundai, I was hoping for a slightly less time-consuming and deceptive experience. What I got was a friendly, non-pressure experience that was concise, to the point and timely. In one hour, I had test driven the car, received a trade-in value and shook hands on an "out the door" price that I was happy with. Instead of feeling badgered I felt helped - my sales person, Mike Fox, walked me through every step of the process with honesty, directness and no - nonsense.I went back to work happy with a new car - how many folks can say that?

pssg09

13 de feb. de 2014

We had driven the car we purchased about two weeks ago. After the test drive and absolutely no pressure from Dale, we received a personally written thank you card from Dale. After some research and deliberating, we decided to return and purchase the car. Dale and his manager worked diligently to get the price to where we were comfortable making the purchase. We would definately recommend Key Auto Group for any of your new or used car purchases. We would, without a doubt, go back when and if the need arose to purchase again.

SandraPalmer

7 de ene. de 2014

This was by far our best experience purchasing a new car. We were enthusiastically greeted at the door and ushered to an area to await the salesman. There was no hassle or pressure, just a friendly down-to-earth presentation of the facts by Henry Haigler. We came in looking at used cars and ended up purchasing a new vehicle for only a few dollars more. Very excited about that!!Completing the paperwork with Lucius Brown was another unique and beneficial experience to get the best options for taking care of our investment. The final stop in the service department completed the impressive visit. This dealership is highly recommended.

Dogs1

14 de dic. de 2013

Unbelievable buying exp. Fred was a friendly, direct, and very helpful from the start of the buying process to completion of sales. He even dropped the car off at my home once the sales was completed. Mr. Simmons completed the banking side; also very nice. I would and already have recommended this store and Fred personally to one of my friends. In all honesty, i contacted another dealership about the price and they said that the sales price could not be beat. Stop by Key Hyundai and give Fred and Robert an opportunity to satisfy your new vehicle needs. You will not regret it at all. Fred, Robert, and all, have a happy and safe holiday season. Respectfully,Joel Carter

bobbushb2

21 de nov. de 2013

We've been buying new cars for over 30 years and the buying experience has always been a very stressful and unpleasant experience for us. However, Richard Rood and Eric and the entire staff at Key sure did change that image. From the time we made the first phone call until we drove our new Santa Fe off the lot, we were treated like old friends, not like someone with money to spend. Richard spent just the right amount of time with us...very knowledgeable and helpful in every aspect of the process - not overbearing and pushy. We got just what we wanted and needed at a great price. Key Buick/Hyundai has a new lifetime customer. We will recommend Richard and the Key team to all of our friends and neighbors.Bob & Cathy BushJacksonville, FL

graham_sdi

29 de oct. de 2013

I visited this dealership to test drive a 1-year old BMW 128i. I had never done business with this dealer before and so was not sure what to expect. Turns out the car was pristine, the price was a steal, and the buying experience was very pleasant and efficient. The Carfax report was made available and all follow-up questions were addressed. Even though I live in Gainesville I will highly recommend this dealership to my friends and will remember Key for future purchases, both new and used.

patricias3361

20 de oct. de 2013

We went in to look at the Hyundai Santa Fe and I had looked at a few other car dealerships. At Key I was treated with respect and all of the employees were so friendly and courteous. Bob D'Amelio (salesman) and Eric Thompson (manager) worked with my husband and I and couldn't be nicer. While at the other dealerships I felt pressured and the salesmen and managers trashed the other brand of cars I said I was looking at and the car I was trading in. I never got that at Key. They talked positive about the other make of car that I mentioned and never disrespected my choice in the car I was driving. I would recommend dealing with Key Hyundai for sales and service any day of the week and will send friends and family there.

Ehart002

10 de oct. de 2013

We just purchased our 3rd car from Nelson. Every single time the customer service was outstanding and everyone was extremely helpful and friendly. This dealership truly goes above and beyond to help you get the car you want and they work as a team so that you get the best customer service. Nelson was very attentive to our needs and made the buying process open and honest and very pleasant. Robert the sales manager was also great and facilitated our car purchases with honesty and integrity.

chazz724

30 de sep. de 2013

I came into dealer to pick up my car from your service dept. We just moved here 3 weeks ago and on friday 9/27/13 my car broke down and I had to have it towed in. Thats when I met Sharon and she was so helpful and nice, she made me feel very comfitable and took care of my needs like I knew her for years. She is a great asset to your company and would trust her completely. So I just wanted to get an idea of what a new Sonata was going for and what I could get for mine. I was very pleased with what Henry Haigler was able to do for me so I decided to trade in my 2011 Sonata for a 2013 Sonata. I would have no problem in telling people how good your dealership is. I hope we have a long relationship. Thanks againMr Charles Camarda

Moniquek12

18 de sep. de 2013

With my Hyundai lease coming to an end I came in to discuss my options for purchasing a new Hyundai. My sales representative was helpful at first, showing me new cars. However, when it came time to discuss prices and financing I had no room for negotiation. The representative offered me one option, a firm one, and didn't bother showing me any other options that might work better for me (different vehicles, lease options, certified preowned, etc). When I told him his numbers wouldn't work, he walked me out the door. What a terrible experience! I immediately got on the highway and drove to St.Augustine. They were incredibly helpful and I drove off in exactly what I wanted for a great price and I felt good about it! Key Hyundi should take some lessons.

cagreene

16 de sep. de 2013

Buying the 2013 Elantra was the worst mistake Ive ever made. Key Hyundai sold me a car with faulty brakes even though the received a notice (TSB) 6 months before I bought my car. Then when I took the car in to have the brakes replaced the service department damaged my front bumper. Also my salesperson never informed me that my NEW car didnt even have a spare tire. Oh, and they didnt even put an owners manual in the car...do yourself a favor and buy ANYTHING but a Hyundai but if you are set on a Hyundai then you should avoid Key Hyundai at all costs!

razorman0424

12 de jul. de 2013

I went to Key Hyundai to get the tires rotated for the first time on my 2013 Sonata SE. Kirk Putnam took care of making sure my tires were rotated, fluids topped off, inspected and washed. It looked like it did when I took delivery of it on 10/13/2012. Thank you Key Hyundai for hiring people with such great customer service skills. I do not want to take my Hyundai anywhere else for service.

TylerSoto

22 de abr. de 2013

Wonderful dealership, no pressure or hassle, not to mention great prices! Would recommend anyone to go see salesman Henry and sales manager Robert, they are great guys with great bed side manners.

HKStyle

11 de mar. de 2013

I went looking for a new Genesis coupe, and was looking around for the best price out there, I spoke to Morgan and 20 minutes later I had the best price I found! Extremely friendly and helpful, I would recommend anyone looking for a new or used car to check out Key Hyundai. Thank you again Morgan for a great experience.

strikingskye

23 de feb. de 2013

Today I had the best experience purchasing a vehicle. I have been looking all over Jacksonville for over a month comparing all types of vehicles and pricing, from Honda - Ford - Kia - Nissan - and even others listed over the internet. I looked at quality and body as well as even how they fared in gas mileage. I decided on Hyundai and met Bryan Brown and instantly told him I was there to buy a car and that just what we worked on. Wonderful and positive excellent service. I came in excited and left excited and now I am an owner of my new Sonata. Thank you everyone and especially Brian. 5 starts from me and you will have my business again.

IMBJAX

19 de feb. de 2013

It had been a while since I stepped foot into a dealership and I honestly expected the worse. However, I received the complete opposite. When I arrived at the dealership I was promptly greeted by a salesman who's name is Alan Read. He was friendly and immediately assessed my needs and located the vehicle I came in to see. I am glad I made the drive to Key Hyundai. Alan made my car buying experience painless. I love my new car and look absolutely amazing driving it! :-)

nanataylor

17 de feb. de 2013

Our family purchased a new Hyundai Elantra in January 2013. We dealt with Richard Rood. He is a real gentleman and a great person to deal with, He listened to all our needs and we made a deal in a very short time. We have to give Richard an A+ also he served our country as a Marine. Nothing finer than that. We have purchased many vehicles from him through the years and will continue to do so.

old_spartan74

7 de feb. de 2013

I bought a 2013 Hyundai Enlantra in December 2012, my first NEW car in more than 20 years. The sales experience with Richard Rood was great, as was the financing with Terry. I would recommend them both, and have already, to anyone I know who is looking to purchase a car.

georgia01

7 de feb. de 2013

Mike went above and beyond to deliver my wifes new sonata about 3 years ago. He came to my workplace with the paperwork, and also delivered the car to my wifes workplace. We will without a doubt deal directly with Mike again on our next purchase.

Tim Mylod

4 de feb. de 2013

Mike was personable and thorough. Our experience was very good. We feel we recieved a vehicle that was honestly priced and our trade-in was acceptably valued.Overall Mike, Terry, Eric and everyone at Key provide a value added expierence!

cgreene1943

2 de feb. de 2013

My family has been buying cars from Key (Williams) Buick since 1962. This dealership from the dealer to the detail people are first class. When you enter the dealership everyone is extremeley friendly and very courteous. I have bought several vehicles from Bryan Brown. I have sent several customers including my son to Bryan and each one of them has left very satisfied with the whole buying prosess. Key Buick Hyundai is truly the " The Dealership thats Different"

ptertinek

31 de ene. de 2013

Came from Indiana to visit Willie Handt. Was looking for a new vehicle. She recommended Bryan Brown for he has helped her for many years.I was very satisfied with his frienliness, attitude and knowledge.Purchased the vehicle and I'm very happy I bought it here in Florida instead of Indiana.Would like to thank Bryan again from Peter Tertinek

cbfromorlando

3 de sep. de 2012

I live in Orlando, but my parents who live in JAX recently purchased their second car from Bryan Brown and raved about their experience. I was a die-hard Toyota driver in search of a new car, so on a visit to Jacksonville, I decided to check out what Key Hyundai and Bryan had to offer.From the time I walked in to the time I left, the experience was great! Bryan was extremely knowledgeable and very, very patient. He took great pains in finding me exactly what I wanted at the price point I was looking for while never pushing for the sale and making me feel completely at ease. And I was not easy on him! But he remained professional and upbeat throughout the entire process. Despite my very particular requests, Bryan made it work and I drove back to Orlando in a car that I absolutely love!I anticipated that the meeting with the finance guy would be cold and challenging, but I am happy to say it was anything but! Terry White was friendly and informative; more so than any other person in his position that I've dealt with during previous car buying outings.Overall, the folks at Key Hyundai made the whole process one of the most pleasant and easy car buying experiences I've ever encountered. And even though they are located more than two hours from my home, I would definitely recommend them to family and friends and intend to return when it is time for another car purchase!

gdspls

28 de ago. de 2012

This is the worst dealer I have ever dealt with. They would not stand behind what the salesman had said. On the sales order they charged me 450.00 for a tag, when the tag price was only 110 they would not refund the difference. They added the cost of the Title to the tag fee. This was after the salesman said the title fee came out of the "dealer Services" fee. This is their form, if the title fee should come out of the "tag" fee it should say so on the form. I bought a used car and said it was pulling to the right when I test drove it, they said they looked at it and it was in "tolerance" and would not even perform an alignment on the car.This dealership will rip you OFF!!!!DO NOT GO HERE!!

sepa8er

15 de ago. de 2012

My girlfriend went to Key looking to get a new Veloster. The first time she went I went with her. We met Alan Read and he was very friendly and knowledgeable about the car. He took us on a test drive and then put the hard sell on my girlfriend and talked her into doing a write up on what kind of deal they could do the car. This trip to the dealership was only to be informational and to see the room inside the car and test the power of the car. During the write up he asked if she was going to trade in a car and she said that she wasn't sure that she might try to sell it on her own. Alan told her that if she did she would have to pay taxes on it and that is might be better to trade it in. Alan said lets write it up as a trade and see what numbers we come up with. We did not have her car with us at the time and he took the info on it and told her he could do $4000 on a trade in sight unseen. My girlfriend wasn't read to do the deal so she told him that she would check her options and get back with. About a month later she stopped in and did a credit app and let them see her car. They came back and offered her $2500 on the trade. My girlfriend didn't like the deal and knew her car was worth more than that. She called him back and said that she needed to get more on the trade in and Alan said he would call her back. Alan next offer was for my girlfriend to go to sale her car at Carmax. So now Alan wants my girlfriend to do his job for him and pay the taxes on selling it to Carmax after telling her trading it in would be better because she wouldn't have to pay the taxes. What happened to $4000 sight unseen??? We will not being going back to Key Hyundai. I guess would should have gone to the number one Hyundai dealership in Saint Augustine.

ddarr3

27 de jun. de 2012

ronnie aylor was the best his customer service skills was unbeatable. thank you ronnie and to the rest of Key hyaundi. i do recommend that if you need your car serviced go to key hyaundi

mrkck913

19 de jun. de 2012