Marianne

27 de dic. de 2015

Salesman was OK, but manager was very rude and unprossional.Would not recommend them.

jherrington

18 de dic. de 2015

In September I was looking for a vehicle to downsize to. I wanted to lose the 3rd row and gain a trunk and I wanted a NEW car because I did not want to be upside down in trying to accomplish my goals. I had been to so many other dealerships in town and had been left hanging at some with no answers and told "sorry, we cant help you" at others. It was a very frustrating process... until I walked into Keystone. From the moment I walked in Eric Cole and the rest of the Keystone team immediately went to battle to make things happen even with our not so great credit. For a couple of hours, they worked so hard...it was late and close to closing time and they never made me feel like I was keeping them late or anything negative at all. They continued to work and we were finally able to come up with a plan that worked out great for me! They were so kind, understanding and determined to make this happen. Eric worked so hard and was as excited for us as we were... it was nice to not feel like we were being fed a bunch of lines and then let down! I would happily recommend Keystone Chevrolet and Eric Cole for all your car buying needs..Im sure they would work just as hard for you!!

Lisa Sherrick

4 de dic. de 2015

Tyler Morgan is the sales person u need ask for when visiting Keystone. He got me in a car when nobody else could. And it was a 2015 slightly used low miles. Tyler even got me a payment that fit my budge. Everything I was looking for when I was shopping for a car he got it done for me. Things that I didn't think could be done Tyler got it for me. I left there very happy. I will go back to Tyler at Keystone for my car needs in the future. When u think it can't be possible Tyler can get it done. That's what he did for me.

alma

4 de dic. de 2015

I had great experience with the sales person who help me with getting me approved for a vehicle his name is Tyler Morgan thank you for helping me out

M.M.

26 de oct. de 2015

I bought my 2015 Silverado from Keystone Chevrolet. They are Great!!! I appreciate that they do not play games like other local Chevy dealers. When I showed up I was greeted by Antonio. Within minutes Andy the new car manager came to meet me. I explained what I wanted in a truck. Andy talked with me as Antonio pulled it up for me to drive. They didn't play any "car guy" games!!! They gave me a better price than two other Chevy dealers, plus they offered me $2000 more on my trade!!!! The paperwork was very fast. Before I knew it, I was in the finance department with Bill the finance manager. He beat my credit unions rate and was very professional. To top off the whole deal... They also have an insurance agency inside the dealership. How cool is that! Gary who runs the insurance agency saved me $345 on my car insurance and $572 a year on my home owners insurance!!! Wow! I tell all of my friends and family to go to Keystone Chevrolet!!!! I also have started to take my wife's 2013 Tahoe to they're service department. I deal with Jeff in service. He is great and always explains everything to me. He also gives me all the cost upfront. Which i very much appreciate. If you're looking for an honest upfront Chevy dealer, Keystone Chevrolet is the place to go.

ABBY

16 de sep. de 2015

I didn't have to worry about anything....Todd, Danny, and Gary made it all happen and I just drove off. I couldn't be more thankful for the experience I had with these gentlemen. I've already referred people to them. I had poorer credit, but they made it happen! Thank You!!

car buyer

2 de mar. de 2015

This place has so many used cars. No need to shop anywhere else, if you want a used car they got it. I am all about convenience and the fact that this dealership has so many used cars makes it unnecessary to look anywhere else. I'm still figuring out exactly what I want but I know this, when I do, Keystone Chevrolet will have it in stock at a great price.

Abraham

21 de feb. de 2015

I am from Oklahoma City. I saw a Town and Country for sale on this dealership online on (2/21/2015), So I contacted dealership and make sure that car is available, again on my 2 hour drive I called them again and tell them I will be there with in one hour, they said that is available. When I reached in dealership they told me that car is sold.May be truth or GAME, that is understandable. So I search for another car on that dealership, that sales man was not interested to find a car for us. He don't even know the listing price of each car(He can't find out listing price of a car from his record or computer). I check two car's listing price, each time sales person go and ask to manager to find out the car's listing price (Do you guys ever see a dealer ship or sales person like this? lol). When I check the another car's price manager get mad at us. After two hours drive we look for some coffee on dealership, coffee pot was empty and another sales person was drinking coffee and watching us, he don't help us for get one cup of coffee. I never face a bad customer service like this dealership.

C.Flowers

29 de sep. de 2014

I bought my first brand new car- 2014 Chevy Malibu- Diamond White in July at Keystone Chevrolet. This was the best car buying experience I've ever had, my salesman was William Turner and he was great. William asked me what my wants and needs were and he met them. I am so happy with my new Malibu and my children love the car as well. I have gotten so many compliments on my car!! I tell everyone if you ever want or need to buy a new car go see William Turner at Keystone Chevrolet, he'll take good care of you!!! Thank you William for making this such a pleasant and memorable experience for me.

Miranda

10 de sep. de 2014

I was refured by Kyle Pugh to have my oil changed at keystones serviced department. He was very helpful in getting me an appointment and making sure my car was taken care of. I will definitely send business his way. Everybody up there were so nice and made me feel welcone while i waited.

Kathryn Haynes

9 de sep. de 2014

My Name is Kathryn Haynes I had been without a car for over 9 months i had no idea what to do my Cousin Cheryl Jackson told me I needed to go to Keystone Chevrolet that all of the family and other satisfied customers had done service and she had sent many so she brought me there. Met Antonio {Tony} salesman there and answered and helped me in every way he could to find a car. He was professional but so kind and felt i met a new friend. He took me and showed me cars and I found the one I hoped i would be able to get. I am so happy with all the help and service and the kind people i met . And I got the one I wanted . Thank you Tony for making my dream come true. I got to bring my car home. Keystone Chevrolet Thank You for your services and Tony is a wonderful sales rep. Kathryn Haynes

Cheryl Jackson

9 de sep. de 2014

My Name is Cheryl Jackson My family has done business with Keystone Chevrolet for years. I have sent several referrals to Keystone Chevrolet have always had the best service and have always had great service. I brought my cousin Kathryn Haynes this last week and had the pleasure of meeting Antonio we called him Tony he worked his best to find a car she could afford and she bought a Volkswagen Jetta so happy and he was kind patient and worked very hard for her to get this vehicle. I told him myself i would refer him to other customers. He is a very professional sales rep. but treated us as also a friend that means a lot. Thank You Tony and Keystone Chevrolet for your Services. Cheryl Ann Jackson

Sara Irby-Lawrence

8 de sep. de 2014

I was SO pleased with Will Turner's EXCELLENT service in the purchase of my NEW 2013 Chevy Camero!!!!!!! He REALLY helped me find my dream car and he was patience and helpful in the search! Will Turner is an AWESOME salesman and you all should be so pleased to have him on board! P.S. I LOVE KEYSTONE CHEVROLET!!!!!!!!!!!!

A fan of William Turner

8 de sep. de 2014

William is the best. He is super friendly, proficient, and reliable. Even after buying my car from him he made sure to not only make one courtesy call, but several. He is the da in my opinion!!! I will refer anyone to him. I have already referred a friend to him. William made sure to help her get into something she loves. He is truly the best at Keystone in Sand Spring!!!!! Hands down..

Susie

6 de sep. de 2014

Scott Leslie did a great job helping us find the car we wanted with the payments we wanted. He was very respectable, very knowledgeable, and very helpful. Thanks Scott

Brad tulsa

6 de ago. de 2014

The salesman KYLEwas good helpful up until payment time and then left us with someone who was hateful towards me and my wife .Very disrespectful after we bought the vehicle.

Car buyer

4 de ago. de 2014

Huge inventory selection to choose from, they will work with you to get your financing details taken care of. Nice staff,Eric Wells emailed me in a timely manner with all the information that I needed. I haven't decided on which car I will be buying but when I do I will come back to Keystone because of their huge selection of vehicles.

Not a fan

6 de mar. de 2014

Its takes them forever to work with you. We went shopping and it took us 8 hrs of just talking about a deal. First offer they made was really out there, it took about 5 offers before they came even close to what we could agree on. 2 months later there was issues with the car and took in for them to look at, was greeted well and first handled our situation well but when it came time to pick vehicle up they weren't willing to help regardless of our situation and wanted to charge to keep their loaner vehicle extra days. It took several calls back and forth before they finally decided to drive to my location and swap vehicles. The vehicle repairs should have been under warranty but instead they accused us of driving the car thru pot holes and mishandling the vehicle. I would not recommend going to this dealership. You get reeled in to purchase from them then if you need help afterwards you are just out of luck regardless of your situation.

John316

30 de ago. de 2013

This was the worst dealer experience I have ever had. I was trying to buy a pickup and they tried to strong arm me into buying something I didn't want. The sales person and the manager were both rude to me, and I will never step foot into this dealership again! Avoid at all costs!

Nomatter

11 de ago. de 2013

Bought a vehicle and was great till it came time for oil change. A guy named brad thought it was a good idea to look up my wifes number might need to take a look at that gut

Klinger

29 de may. de 2013

I knew exactly what car I was looking for. I called Adam up at the used car dealrship and he found my car for me over the phone. This was great considering I had an 80 mile drive to get to the dealership. Once I got there Adam started the credit process while my wife and I got to look at the car. Adam was great to deal with and got me the right price for the right car in a short amount of time compared to other dealerships. I would highly recommend giving Adam a call if you are looking for a great used car with payments within your budget.

Camero Girl

11 de may. de 2013

I bought a car from Adam McAdoo, he was friendly and really tried everything to help me, he wasnt one of those normal sales guys that hound you and then are not able to help you, he fought for me and got me the car I wanted, he even came to my house and picked me up now thats customer service, they need more sales guys like him. Fianace was awesome nice guys would recommend anyone to buy from Keystone!!!!

SH

30 de abr. de 2013

I love the vehicle I bought. The only downfalls were they tried to tell me my headlight was moisture from the humidity (it was a cracked case, water was in it from them washing it) needless to say my sales rep got ontop of it to get it figured out. DL Bagwell was the most informative and kindest one I dealt with, he explained the mechanical issue to me, got it fixed and even installed a part that I was unaware that it was missing. So if you have a vehicle from there, DL Bagwell is your man to fix your car and explain to you whats wrong. I did not have a bad expierence buying, I just didnt like the issue of my headlight being pushed around like it wasnt a big deal. I'm a single mom so I like when people understand my situation and dont take advantage.

Cindy Garrison

7 de mar. de 2013

My family has purchased our vehicles from Mike Bohning for over twenty five years. When I was seventeen I purchased my first brand new car from Mike, it ran for twelve years!!! A year and a half ago I purchased my seventeen year old a used car from Mike. My son was picky about color & detail. Mike hung in & found the perfect OU red color Pontiac G6. It has been the best little car. This guy has a HUGE heart. Cindy Garrison

Jordanator

8 de nov. de 2012

Highly suggest you stay away from these shiesters. All smiles and lollipops when you buy your car but try getting good customer service when you go in for repairs. Ripped off on repairs. Ripped off on an inferior battery that they wouldn't make good on. This is what happens when you have hillbillies running a car dealership

Cynthia

16 de ago. de 2012

great..everyone was very helpful and courteous. Worked with me to reach a payment that was affordable and get a car that I love.

Amna123

16 de ago. de 2012

Jason is aweome!! They were willing to help me out on my first car that i purchased which was wonderful.

Unsatisfied

14 de ago. de 2012

I had been emailing back and forth on a car I had been interested in. On Friday we set an appointment to come in on the following Monday to test drive the vehicle. Turns out the car sold Saturday night from under me and I was not notified until I arrived having driven 120 miles to get the car. Lousy service from a lousy dealer. I'm sure someone at the dealership will say they have an excuse (a sorry one at best). I do NOT recommend Keystone and will NEVER purchase a vehicle there.

Walter Shahin

30 de jul. de 2012

good salesman was knowledgeable. Work hard to get us the car we wanted at the price we wanted to pay,

Mark Klaassen

27 de jul. de 2012

The staff worked with me to get me into an almost new vehicle. I Think it helped that they really wanted what I had to trade.

Larry

20 de jul. de 2012

Have had great experience at Keystone. I bring my truck for service at Keystone. I had brought my truck in and started walking around the lot and they let me test drive a diesel truck. Brad Adams was pretty knowledgeable about the vehicles and we started looking at a new one. Found the one I liked and everything was fairly easy from there.

Logan

20 de jul. de 2012

I thought the service was great i didnt have any trouble I didnt have to wait for a salesman he got us in to a car in our price range in no time at all...

robyn

20 de jul. de 2012

I had a wonderful experience. Lil John Adams is an excellent salesman!!!! I will work hard to get friends and family to come into Keystone and purchase a vehicle.

Bzily

20 de jul. de 2012

I told them what I wanted, they gave me some choices and I picked the one I wanted and I was in and out of the dealership within 2 hours. They gave me more on my trade than other dealership.

Ranae

20 de jul. de 2012

great he help me out a lot on price and very friendly..GREAT PERSONALITY WOULD TELL A FREIND

Jon123

20 de jul. de 2012

We came back to Keystone Chevrolet to look for a vehicle for my son and the Sales staff went beyond our expectations in finding a good reliable vehicle for a good price and also securing the financing we needed

Gina123

20 de jul. de 2012

Jennifer made our experience here very welcoming. My husband and I wew just going to test drive a car, and we are leaving with a new car.

Brandy Reynolds

18 de jul. de 2012

we test drove 4 care and they were willing to take what ever it took to make me happy!

Cynthia Thygesen

18 de jul. de 2012

Great..everyone was very helpful and courteous. Worked with me to reach a payment that was affordable and get a car that I love.

Pritnert

13 de ene. de 2012

I purchased my vehicle from Keystone Chevrolet and had it back because of a transmission issue. I paid my $100 deductible to have the problem fixed. They called me to come pick the car up and had fixed something, but did not fix the problem I took it in for. I have had it back twice now and they claim they cannot find the problem. I took it to another certified mechanic who found the problem immediately. When I called Keystone back to let them know what the problem was and that it would not show up on their computer because it was mechanical and not electronic, they told me if I wanted them to look at it again that I would have to pay them another $100 deductible to fix the problem I already paid them to fix in the first place. I would highly suggest no one purchase a vehicle from Keystone or have them repair your vehicle. They have this situation by breaking the contract they sell with their vehicles. I had to use a different Chevrolet dealership to get the problem fixed. They were not surprised in the least that this situation occurred at Keystone in Sand Springs. How many service members can one shop go through? The time before this whole mess, I had them just do a simple oil/filter change. They reset the button, but only added 2 quarts of oil.....the low oil light came on within 500 miles. They are crooks and will look for ways to screw their own customers. Save yourself the headache and trouble and take your business far from Keystone. I would love to visit with Mike Frizell personally about this situation, but he has yet to return my call.