Mike Diggins

17 de nov. de 2016

The KIA team led by Derik was EXCELLENT. We are repeat customers of the St. Cloud KIA dealership...so, that in itself speaks VOLUMES!!

Jean

15 de nov. de 2016

Courtesy of the staff. The speed with which they did what was needed. Phone and email communications were excellent. I am so glad I bought my KIA Sedona from KIA of St. Cloud.

Lawrence

15 de nov. de 2016

Working with the employees was very pleasant and helpful. They were ready to solve any problems we had and kept us informed of the progress.

Terry

14 de nov. de 2016

Friendly and informative, great service, fast finanancing, and the facilities very clean,We liked that the sales person was not pushie and Kia gave us a very good deal.

Joyce

14 de nov. de 2016

Fast, friendly and efficient. The staff that handles customers with they arrive are great and follow up to keep you aware when repairs will be done.

Alicia

11 de nov. de 2016

The gentleman helped me with my Iphone issue correlating with the car. Great job! They offered to get me a shuttle for last minute shopping

Theresa

9 de nov. de 2016

Salesman was very friendly. I didn't feel pressured to make a decisions right away. He helped me decide which vehicle would work best for me.

Julie

9 de nov. de 2016

Staff is very friendly and the service work I had done was completed within the time frame that was given. Shuttle service to work is fantastic. JR & Jayson are very accommodating in the check in and check out

Eric

8 de nov. de 2016

Excellent customer service. Real sales people that are friendly, Honest and not pushy. Quality automobile and good prices. Nice sales and finance staff

Deborah

8 de nov. de 2016

My Service rep JR treats me like family, he always has my best interest at heart. There are always smiling faces,truly a great atmosphere

Sarah

8 de nov. de 2016

The service advisor JR was great. He walked me through options, what to expect and the amount of time it would take. All of which are his job I understand but he was honest, kind and helpful.

Megan

8 de nov. de 2016

I love that when I brought my car in to be fix the employee I worked with was very nice. He got me information on the warranty I had on my car because I lost the original handout. He was also nice enough to put the expiration date on it. On top of this he even got me a rental car while mine was getting fix. His work was definitely a 10!

Daryl

8 de nov. de 2016

The person checking me in was very helpful and had an opportunity to chat with my salesperson. Was in and out within 30 minutes.

Kathleen

8 de nov. de 2016

The sales associate and finance representative were very thorough and attentive. All of the dealership representatives were friendly, knowledgeable, and delivered an overall great experience.

Thomas

7 de nov. de 2016

Felt like we were treated fairly, with no hard sell pressure. Great quality cars and warranty. Would recommend to friends

David

6 de nov. de 2016

Very friendly service! Felt a little nervous to purchase the first vehicle to see, but no regrets! Love my Soul! Lol

Heidi

5 de nov. de 2016

I loved that they gave me all of my 1st services FREE! I wasn't expecting this at all. I wouldn't mind getting my 2nd and 3rd oil change free too! :)

Colleen

5 de nov. de 2016

Travis personally came out to my car to check my engine- leaking oil. Also I love the free shuttle service and the car wash.

Taylor

4 de nov. de 2016

Great people helping me throughout my process of leasing my first car. They seemed to genuinely care that I got what I wanted and for the best price.

Marlin

4 de nov. de 2016

I was helped right away he was friendly and I was out the door in 1/2 hour thank you for the fast but quality service

Lloyd

3 de nov. de 2016

THE PEOPLE ARE GOOD AT WHAT THEY DO , THE VEHICLES ARE OF HIGH QIUALITY ALL THIS WILL KEEP ME COMING BACK.

William

2 de nov. de 2016

Very easy car buying experience. Very easy car buying experience. Very easy car buying experience. Very easy car buying experience.

Lavonne

2 de nov. de 2016

service was quick everryone was nice nice courtisy car seemed to answer questios quickly Building was really clean. Clean bathrooms

Michael

1 de nov. de 2016

On time, Friendly and listen to my concerns. Went the extra mile to make sure I was satisfied with the services rendered and felt confident my Sportage was in good running order and safe for my up coming trip.

Glen

31 de oct. de 2016

My oil change got done very fast. Also Chris my salesman took time to say hi. So yes all was well

Rhiannon

30 de oct. de 2016

I LOVE that I can wait, that I dont have to leave and it doesnt suck, ha! The main thing I appreciate is the kid friendly environment, everyone is so noce to my child. We never feel like a burden and he loves the popcorn. Also, I feel like the technicians are honest. I dont feel taken advantage of like other places. I could truly go on and on. Thank you!

Paul

29 de oct. de 2016

Customer service was great! Service was fast and efficient! I was given a ride to the mall and picked up as soon as my car was done - everything was awesome!

Darrin

29 de oct. de 2016

There nothing to be worried about. Everything was great and the staff was very helpful.I most likely buy from you guys again.

Craig

29 de oct. de 2016

All staff is very nice. Jason was my shuttle guy. He was very nice and respectful, opened my doors like I was a princess. Sarah was my contact person in service and she made sure I had all the information I wanted when I left. Very nice also. Thanks, Kim Saver

Laura

28 de oct. de 2016

KIA of St. Cloud has friendly, knowledgeable service people. Flexible and helpful with scheduling service. Provided a loaner car. Competitive prices.

Scott

26 de oct. de 2016

They length of time was very accurate in regard to service time. The free car wash was a pleasant surprise. The area was clean.

Mathew

26 de oct. de 2016

Everyone is very friendly and makes sure you get what you want! Very pleased with the experience! Good job Kia!

Duane

26 de oct. de 2016

Friendly, fast service done right. Waiting room was clean and popcorn and coffee was available. Receipt contains valuable information, like the wear on your tires.

Kevin

26 de oct. de 2016

the friendly employees very knowledegable ready to get me a loaner at a moments notice love the free car wash almost everytime i bring my KIA in for scheduled services...

Sarah

25 de oct. de 2016

JR Simpler is the best service advisor at this location along with Lucas Rodgers as the service manager at Kia of St. Cloud. They always goes above and beyond when ever I needed anything current day with my Optima or in the past with my older Rio. They are the main reasons I stayed with Kia.

Theresa

23 de oct. de 2016

Having a courtesy vehicle to use while our vehicle was being serviced. The popcorn is nice in the waiting area! The waiting area is comfortable.

William

23 de oct. de 2016

Oil change done in a short time Music is not good. Rap music on speakers and game shows on tv. Not a good mix.

Margaret

21 de oct. de 2016

Fast and efficient and friendly service. Very busy place but they were done quickly thank you and I would recommend it to other people

Julie

21 de oct. de 2016

Always greet me by name. Suggest work that may need to be done and cost of work. The whole process is very professional!

Danielle

20 de oct. de 2016

I was kept informed with updates on how long things would take and then again when an alignment was added.

Terrence

19 de oct. de 2016

Very impressed on how you came out and talked about issues and not try to push extra products on to customers

Nilda

18 de oct. de 2016

They were very professional courteous and knowledgeable about Kia Sorento that they offered to me when I was inquiring about buying a used car. I was so lucky to buy the best one with all the bells and whistles for a very good price.

Donna

17 de oct. de 2016

knowledgeable staff who treat u like family I'll be back with family and friends. Chris did a good job, Lucas is aweson and so are the rest of the hugs!!

Nathaniel

17 de oct. de 2016

Derek has always been great to work with. He is very knowledgeable and always has answers to my questions. He makes the buying experience very easy.

Mary

16 de oct. de 2016

Staff was very friendly and courteous. Staff gave my son coloring pages and a balloon. They even played with him.

James

16 de oct. de 2016

timeliness of the appointment and courtesy of all involved in the service made me happy to be doing business with Kia

Donald

15 de oct. de 2016

We have done business with KoSt prviously. Our family has purchased 5 vehicles.. We bring in the cars for service. The sales folks have always been friendly, courteous and very helpful. They made the customer the prority. We started out with KoSt a few years ago. We looked for a new car from other dealers and your staff were the only ones that treated us well. We have also been extremely satified with the quality of the product. For these reasons we have become loyal cusomers. One thing that would be better would be if Kia offered a pickup truck. When that happens I will be back.

Brenda

14 de oct. de 2016

Nice, friendly sales man. Kris was great..not pushy, answered all of our questions and was very prompt in getting me my car. I drove it home that night!

Jason

14 de oct. de 2016

got in right away and had a driver drop me off at the mall and pick me up, no waiting, love that! Jayson is very personable and respectful too!

Andrew

13 de oct. de 2016

everything was great don't change anything they are fast and thorough and they even get you in before your appointment time if your early !

Carl

13 de oct. de 2016

The extended warranty and you guys offered make me drive farther than I normally would have to buy the car

Joseph

13 de oct. de 2016

The got the car in and out for a check up and oil change very quickly. I have now had the chance to deal with JR twice and he and his staff are outstanding. Definitely an A++++ experience in my book.

Tammie

13 de oct. de 2016

Fast, very nice and helpful service was awesome fast quick everybody was very polite service guys smiled answered all your questions correctly and fast Direct this to Hamburger hamburger joint very good very nice all the way around thank you Kia

Shane

13 de oct. de 2016

Quick service, kept informed of status, reasonable pricing. A solid dealership for service. I'm someone who consistently shops around for any repairs I need done and I continue to come back to Kia of St Cloud time and time again

Kevin

12 de oct. de 2016

No hassle. Easy to do business.Great popcorn. Clean facilityInteracted with email and text before purchase.Fast and friendly service. Why do I need 20 words???

Sheri

12 de oct. de 2016

The staff was very friendly and took time to explain things to me. I believe it was finished in a timely manner

Zachary

12 de oct. de 2016

Good service... Travis was very pleasant and professional. I like the value for the service I was provided. I will be back

Douglas

11 de oct. de 2016

Staff was awesome! Looking forward to purchase next purchase there! Highly recommend our sales guy, Kris Kelly! So personable and kind

Don

11 de oct. de 2016

WE LOVE CHRIS, HE GETS US INTO WHAT WE WANT EVERY TIME.........4 TIMES NOW AND WILL BE BACK FOR OUR 5TH IM SURE

Amanda

11 de oct. de 2016

Great people and service, attentive to what I was looking for, not overly pushy, but confident and knowledgeable in what they were selling. Willing to drive to another state to get me the specific car I wanted.

Jocelyn

8 de oct. de 2016

I was early, and they still got me in and out within 15-20 min. Even looked at a scratch I had and tried to get it out. I was shocked when my first oil change was free and on top of that I got free car wash and tire rotation. Staff was super helpful! I couldn't be happier with the service. I will be a life long Kia of st.cloud customer!

Donna

8 de oct. de 2016

The car was clean inside and out. Service was friendly and made me feel like they knew me. Service was completed on time

Jay

7 de oct. de 2016

Outstanding trade-in value for my old car. great service. Outstanding buying process, and Outstanding customer service. This was my third KIA from the dealer and never a disappointment. EVERYTHING IS OUTSTANDING!!!

Virginia

7 de oct. de 2016

I came in thinking I could not get a new car. I dealt with Kris kelly and he was amazing. I was nervous and it probably showed. He was wonderful at keeping me informed every step of the way and he was able to calm me down even. I recommend him and will to all my friends.

Kristin

7 de oct. de 2016

Dale Knickerbocker was amazing! He helped me through each step, explained what was happening, helped to get me into my beautiful Sorento, and really made buying a car easy and pain free! Shawn Hernandez in financing was excellent as well! He told me everything I needed to know and set me on the right path to fix my credit! Overall, just an excellent experience!!!!

Susan

6 de oct. de 2016

We had Fernando as our sales person, and we like him right from the start. He wasn't pushy but he was knowledgeable, which we appreciated. When we were waiting for paperwork to be done he was very pleasant to talk with which made the time go faster. Our overall visit was very enjoyable.

Paul

4 de oct. de 2016

Everyone is on the Ball and knows wht they are doing and very cordial ! I have always had great service experenc with your St Cloud Store !

Dana

3 de oct. de 2016

they were ready for me when I arrived; explained what was going to be looked at, and offered me a car/told me when it would be ready. Arranged for them to call when done and was done sooner than expected. When came to pick up- car was ready, he explained what was done and what was found and offered me car wash.

Rachel

1 de oct. de 2016

Derik was great super helpful and even stayed late to help us get a deal done. He took time in the rain to walk around the lot to find my perfect first new vehicle ever!

Suzanne

1 de oct. de 2016

We were referred and went with the idea to just check out the cars and our experience was not pushing but very caring and willing to let us be able to offer what we felt we could fit into our situation and then they checked out what would for them and we were able to work things out. They listened to what we needed and wanted.

Curtis

30 de sep. de 2016

Always quick and efficient. Very friendly staff, clean facilities. They are usually ahead of schedule. I've never had a problem with this dealership.

Theresa

30 de sep. de 2016

The service associates are very friendly and seem to do what they can to help you. I liked the idea that they have a shuttle to take you somewhere as no one really wants to sit and wait three hours. Very nice service provided.

Mathew

30 de sep. de 2016

The salesman derik boxell was the best he answered all my questions and made my budget work and he was so nice he made my buying experience so easy

Barbara

28 de sep. de 2016

Service dept was friendly and efficient. Was very pleased and surprised that they replaced my backup camera at no charge. When it's time for a new car will definitely buy a Kia at St. Cloud dealership.

Darcy

28 de sep. de 2016

I could not believe how fast they got my oil changed. It was done in less than thirty minutes.The staff is very nice and always smiling.

Cheryl

28 de sep. de 2016

Our salesman Santiago was super friendly and made us feel very welcome there. He wasn't pushy at all and made the whole car buying experience very relaxing.

Kevin

27 de sep. de 2016

We were treated with respect and dignity. We actually felt like humans not just a sale or number. Unlike other places.

Lorilyn

27 de sep. de 2016

Jeff Welks. He definitely was as honest person. It was a pleasure to buy our car from them. They took their time to go over everything with us.

Marcie

27 de sep. de 2016

The honesty, and no pressure sales.Our sales guys were Bob and Nick. They were refreshingly friendly. We enjoyed their energy. They made sure we were comfortable and got exactly what we wanted. Thank you guys.

Theresa

26 de sep. de 2016

I like it that I can drop my car off with out an appointment. It gets done before I get done with my job. They even give me a ride to my job and pick me up.

Laurie

26 de sep. de 2016

People were very nice. Everyone just wanted to do whatever they could to help. Every time I have even the simplest question they're happy to tell me or even show me on my car the answer.

Patricia

25 de sep. de 2016

Passed I was able to get in for oil change while in St.Cloud on short notice. I was Very happy!

Kathleen

24 de sep. de 2016

FRIENDLY AND FAST!!! And of course FRESH POPCORN!!! What more can I say.. I'll be going there again.. and most likely get another KIA someday...

Jerome

23 de sep. de 2016

Staff were professional. Kept me informed of other issues the mechanic saw and brought to my attention, so I could address them before other problems occur.

Stefanie

23 de sep. de 2016

Very Friendly and fast service, very clean Facility, friendly and knowledgeable staff, fast buying process. Always get reminder for next service.

Jon

22 de sep. de 2016

i had a problem that was not covered under warrenty as it had expired. the service guy went out of his way to call someone and found a way for it to be covered.

Brian

21 de sep. de 2016

Derik boxell did a great job to get me into a new car along with financing that was in my budget. I actually walked away paying less than what i was expecting

Rocio

21 de sep. de 2016

The overall experience was great! Loved the quick response I got back from emailing a sales person, to set up the appointment and such. Friendly staff, good music. Clean enviorment, comfy chairs.

Jerry

21 de sep. de 2016

Quality, service, value, and price in relantionship to us. Our salesman is a champion. Only sells the benefits and features. Our salesman was very sincere and very positive about your product and services at KIA St Cloud, MN

melanie.p st cloud

21 de sep. de 2016

stopped to set up a service appt instead they got me in rt away.(as always) i bought a new car 3 years ago and nothing but a # 10since the day we walked in the door to buy and yet with the amazing service! !!!!!!!!

Cheryl

20 de sep. de 2016

Service is fast and efficient and customer service is stellar. Everytime I call or come into my location I am greeted and it seems genuine. I never feel pressured into doing something or buying something I don't want.

Jerry

18 de sep. de 2016

Good service check in. Very nice loaner service. Recall work was completed in about two hrs. I would not know if it was repaired right

Thomas

15 de sep. de 2016

great service and knowledge of the cars. Very easy to work with. They know that you have better things to do than sit in a car dealership all day and really try to get you in and out and on with your day.

Kimberly

15 de sep. de 2016

Derik Boxell was so easy to work with, no pressure, found me exactly what i was looking for and helped me find financing. He's a great guy!

John

15 de sep. de 2016

Travis was quick to get me checked in and out. Will continue to come back for my service and repair needs.

Dennis

15 de sep. de 2016

nick was awesome to work with. Best car buying experience we have ever had. We would definitely purchase another vehicle here.

Tina

15 de sep. de 2016

Awesome experience with no pressure. NIck was an awesome person to deal with. Very pleasant experience.

Kit

14 de sep. de 2016

Travis and Tom are so helpful!!! Kudos to your team for being on the ball and getting me in and out quickly since I was in a time crunch! Woo hoo!

Sharon

14 de sep. de 2016

Fast quick & efficient. Always very helpful. Never tells me stuff I really don't need. Smiles on everyone's face and always a helloBy everyon.

George

14 de sep. de 2016

How responsive service folks are to my concerns. They keep you informed, review service and repairs. very good customer service.

Marleen

13 de sep. de 2016

The car buying experience was positive from beginning to end. I didn't feel any pressure to buy. The salesman was knowledgeable and a pleasure to deal with. The finance guy also made this a pleasant experience.

Shawn

12 de sep. de 2016

always friendly and helpful; they always make sure to have the work done in a timely manner; facility is clean but I wish they had more than coffee!

Ruth

10 de sep. de 2016

The salesperson did a really good job of answering questions and getting the answer from someone else when he didn't know it. The best part of my experience, however, was filling out the paperwork and getting information and advice from Sean Hernandez. He is extremely knowledgeable and I appreciated his help a great deal.

Evelyn

9 de sep. de 2016

were pleased with service very efficient no waiting to get car in shorter time to have work done!! pleasant surroundings

Michele

9 de sep. de 2016

The person was very friendly, knowledgeable about the vehicle and did the best to assist with answering questions about financing.

Susan

9 de sep. de 2016

Very efficient check in. I received an overview of the services to be performed at check on. My expired coupon was accepted. I really appreciate the shuttle service. Nice people. Good experience.

Daryl

8 de sep. de 2016

Fernando Diaz was awesome to deal with, he was honest and very friendly. Very clean place with a friendly staff

Joan

7 de sep. de 2016

Kris was the salesperson we worked with and he couldn't have been more helpful. He listened carefully to what we wanted and then looked and said, "I have the perfect vehicle for you." And he did. We also enjoyed working with Jeremy in finance.

Ashley

7 de sep. de 2016

Made things very easy. The vehicle is exactly what we wanted. It's just outside our budget for payments but we'll get it to work overall

Guadalupe

7 de sep. de 2016

My sales person was kind, curtious and did everything to help me get my car. I appreciate my sales person helps and made me feel at ease.

Krystal

7 de sep. de 2016

All employees were very patient, and answered every question I had. I brought my 3 young children with and they were more then accommodating to their needs and occupying them as well.

Rebecca

6 de sep. de 2016

got right in with the service dept on my lunch break and got back on time. that's all I have to say for the 20 words

Dwight

6 de sep. de 2016

Everyone was pretty friendly and helpful. I didn't feel like they were trying to hose me over when all was said and done.

Karl

6 de sep. de 2016

I recently brought my Sorento in for an oil change. The service techs were very quick and courteous. I also appreciate that they didn't get pushy about suggested services.

Kelly

6 de sep. de 2016

Very friendly staff! They make dropping off your vehicle and picking it up hassle free and the free car wash is awesome as well!

Gerard

5 de sep. de 2016

Great work done ahead of schedule. The service writer that helped me did a excelent job. We hope to buy anorher car from Kia.

Clayton

5 de sep. de 2016

Travis said my truck would be ready in about an hour. I t was ready to go in less than 45 minutes!! Excellent service.

Candi

5 de sep. de 2016

Everyone there was really nice. No pressure and Great selection of vehicles. Facility could use more for the waiting process like water or pop and maybe something for kids to occupy the time!

Jeffrey

4 de sep. de 2016

Everyone was very nice, the service rep kept me informed on the progress and the wait for my service to be completed was short.

Geoffrey

2 de sep. de 2016

fast and friendly,very clean facilities, no problem getting a time and date for the car. I have told my friends that Kia is really a great company...

Lynn

1 de sep. de 2016

I loved the comfort with which the mechanic explained what was wrong and how he can eliminate the problem. It not only set my mind at ease but also gave me the confidence to come again. Kudos!

Jeffrey

1 de sep. de 2016

Easy, bought and drove away in two hours. Customer service is good and the folks at KIA do a very good job.

Michael

1 de sep. de 2016

Everyone i worked with was on top of everything all very great people everyone was very helpful and nice they reall took care of all i needed

Linda

1 de sep. de 2016

The people were wonderful. Derek Boxell is the best sales person I've ever dealt with. So helpful. What's to make sure you get what you want. He explains everything. The financial guy( can't remember his name right now). Was so great. Really knows his job. So friendly. Went over everything.

Caitlynn

31 de ago. de 2016

Dale was great about finding me the right vehicle for my family. Austin was great waiting with me while paper work was getting done. I am very happy with the outcome of my long day with Dale and Austin.

Dale

30 de ago. de 2016

Always keeping us informed about the progress of our car! The employees are out of this world, being very friendly, considerate, and always wanting to know if there is any place we want to go while the car is being worked on! Thank-you for the awesome service!

Sarah

30 de ago. de 2016

I loved my sales person he was honest and not trying to just make a buck. I would recommend evey one to try Kia in St. Cloud they are fantastic.

Noel

28 de ago. de 2016

I was kept up to date about what was going on with our vehicle and how the progress was going.

Jeffrey

27 de ago. de 2016

Prompt service, clean facilities, nice amenities. I drive an hour just to have my Kia services here. The coffee is hot and plentiful.

SarahO

27 de ago. de 2016

I came in looking at used cars and with their great leasing program it was more affordable to lease and walked out with a 2017 Kia Sorrento!

Judith

27 de ago. de 2016

Always professional and courteous service. Friendly personnel.I also like the fact they do offer a shuttle if your going to be there a long time.

Daniel

27 de ago. de 2016

We are treated like an 'Old Friend' when we come to KIA of Saint Cloud. It is nice to go to a business and be treated as an individual',

SarahO12345

27 de ago. de 2016

Dale was fantastic no high preasure sales! Easy to work with and they give you a fair trade in value. First time buying new and bought with confidence!

Cynthia

26 de ago. de 2016

I bought my Sorento a few months ago from Derik. Love the vehicle and the follow up service is awesome. I have heard from both Derik and the service department just randomly from time to time just checking in to make sure things are ok and if I had any questions....A+++

Gerald

24 de ago. de 2016

Kris Kelly our sales person made the buying experience enjoyable. He answered all our questions, took time to explain all our options and was able to get us out the door with our new Sorento.

Janel

21 de ago. de 2016

The service staff was friendly and alerted me to an update that was taken care of immediately on Friday, August 19th, 2016.

Steven

19 de ago. de 2016

Derik Boxell in sales treated us like family. He was knowledgeable and helpful. He took time to answer questions and didn't pressure us. Derik is awesome and we would tell our friends and family to ask for Derik. QSean in finance is amazing!! He shopped for the lowest interest rate for us. He was to the point and explained everything so we could understand. Sean treated us like family as well. He made it easy for us. He gave us information needed to take to our insurance company. He told us what papers to file in the house and what to keep in our new Sorento. Sean is the best finance person we've ever dealt with. He is the absolute best!!!!We meet Travis in service and he is wonderful to. We know we can trust hm and ask any question. We will be bring not only our new Sorento back for service, but our Ford pick-up as well. We look forward to dealing with Travice for service and accessory needs.

oldie 37

17 de ago. de 2016

F and I and sales convinced me to lease the vehicle for one month instead of paying cash, which cost me a lot of money.

Joyce

12 de ago. de 2016

The waiting area was clean and very comfortable while we waited for your vehicle to be serviced. We got in on time and had our few questions answered.

PATHFINDER

12 de ago. de 2016

DERIK AND SCOTTIE INTRODUCED ME TO THE 2016 OPTIMA SXL, HAD TO HAVE IT. TO THE POINT THAT I TRADED IN MY 2017 TRUCK THAT I HAD AND SCOTTIE AND DERIK SOLD ME THE FINEST CAR I EVER OWNED. THANK YOU GUYS GREAT JOB.

Crysfoss

11 de ago. de 2016

Derik was great to work with. Helped us find a car for my daughter and now helping me find a car for myself. He is ver friendly, helpful and knowledgeable. We will definitely recommend your place to others.

Tony

10 de ago. de 2016

The way we get treated with the mechanics and the dealership staff. Which is very good always calls before fixing something and they are always pleasant.

Shawn

10 de ago. de 2016

That the dealership did not give up and finally got the car I had been wanting. I really liked the sales people I worked with Jeff and Ralph . I say they all went above and beyond and I liked the fact Jeff spent the time he did with us . I am happy with the great team there that was able to pull it all together for me. I dealt with and especially like dealing with Sean in the finance dept. I have purchased many cars many dealerships and I am happy with stumbling in on Kia of St Cloud . ~Kelly!

Lynda

9 de ago. de 2016

Chris our sales person was not pushy; and shared his life with us as we did with him. I don't think Chris was aware that the finance department did not do what we asked and never told us they could not do what we asked.

Val

9 de ago. de 2016

Clean facilities good service, needs better communication to the customer before doing other the customer may not have the money to pay for extra things that are done. I said oil change they did extra things that I wasnot expecting

Dawn

9 de ago. de 2016

JR is professional, friendly, knowledgeable and consistent each time I have had vehicles into service. He needs more help manning counters.

Flora

8 de ago. de 2016

The salesperson was really helpful and answered all my questions and concerns I had. I will definitely recommend Kia dealership to my family and friends

Wendy

6 de ago. de 2016

Always dependable, friendly, and willing to explain what my car needs. I have been a kia owner for 6 years and have only had good experiences here!

Richard

5 de ago. de 2016

Helpful, knowledgeable salesperson, (Dale K) and finance, (Shawn) Dale and Shawn went over and above to help me and were very efficient in the process!

Steven

5 de ago. de 2016

Scheduling works well service people are great called and kept me updated on the work being done ok ok ok ok ok ok

Tracy

5 de ago. de 2016

Everyone was very friendly and was eager to help. I will definitely refer back to Kia of St. Cloud for my future car needs.

Douglas

4 de ago. de 2016

Very friendly staff took care of my needs.and they are very cheery.Willing to answer any questions I had about my repair.

Angella

3 de ago. de 2016

the staff was polite but the waiting room was small and not comfortable and could use courtisy soda water and cocoa like the new dealersip have thank you

Leanne

2 de ago. de 2016

Friendly and answered all questions. If unsure of an answer found out. Didn't try to sell on something we were not interested in. Didn't feel pressured.

Cynthia

2 de ago. de 2016

Ralph our salesman was very kind and patient in negotiating a price with us. Jeff and Ralph have been wonderful to work with learning the ins and outs of the electronics.

Nathaniel

30 de jul. de 2016

Fast and friendly service. Nice atmosphere for waiting area. Can always expect the same great service each time I'm there.

Dustin

29 de jul. de 2016

I was able to reschedule without guilt & with full cooperation.Moreover, I was informed about my vehicle & given options & choices on whether to fulfill or pass on each service recommended.

Susan

29 de jul. de 2016

The service department is extremely helpful! Over the phone and in person the sales department treated me with respect and answered all my questions!

Daryl

27 de jul. de 2016

Salesperson was very straight forward and experienced. Processing of my lease paperwork was very quick - in and out in no time.

Nadine

27 de jul. de 2016

the service team is top notch, it was raining and they even went and brought my car up when finished, so I did not need to run in the rain. Now that is service!

Cynthia

27 de jul. de 2016

I appreciated the friendly atmosphere, courteous service workers, fast turn around of my car once I dropped it off, and thorough service on my car.

Michelle

26 de jul. de 2016

fast service, friendly techs, clean seating area, well thought out explanations, and made sure they knew what needed to be done and when

Ronald

26 de jul. de 2016

It was great! Best service ever. We needed a loaner and a very nice clean car was provided. Always friendly staff.

Jeanatte

26 de jul. de 2016

Very professional and informative on what my Kia needed! Also, the work was done in a time except able to me!

Annette

25 de jul. de 2016

Friendly, helpful, polite, and put their customers first. I would recommend This Kia Dealership to anyone interested in purchasing a Kia Vehicle.

Annette Hummel

25 de jul. de 2016

Wonderful customer service, friendly, polite and helpful. My vehicle was finished early and a nice loner vehicle was given to me to use.

Susan

23 de jul. de 2016

On time. Gave us a rental to run our errands. very informative and friendly. Easy to schedule online. thank you.

Connie

22 de jul. de 2016

Fixed my kia that was under warranty as well as the blower motor. What else do you want me to write about.

Mark

21 de jul. de 2016

They are friendly, They get me in a reasonable time, and theydo what I ask without pushing other services on me.

Jeffery

21 de jul. de 2016

Great service, very fast and friendly. I recommend Kia of St. Cloud to anyone who needs service or to buy a new vehicle.

Barry

20 de jul. de 2016

Very friendly employees. While waiting for my car I received updates to what was being worked on. Work was well done and problem fixed!

Lowell

19 de jul. de 2016

The young man at the check in was very helpful, I didn't have an appointment but he said he would try to fit me in within an hour. My car was ready in slightly over one half hour.I enjoyed a bag of pop corn while waiting.

Chris

16 de jul. de 2016

Great customer service Call out to Travis and MattEngaged through entire processWould recommend Friendly and committed to quality of service and experience

Kayla

14 de jul. de 2016

I've been working with Dale to get the exact car I've always wanted, and he's amazing! He worked so hard to get me into the car I wanted with a price that works for me. I couldn't be happier with my experience.

Scott

13 de jul. de 2016

Friendly service.Very helpful with ways to build my credit for future refinance.I would recommend Kia of St. Cloud in the future.

Ann

13 de jul. de 2016

The sales staff worked with us to help us find a vehicle with all of the features we were looking for.

Marlin

12 de jul. de 2016

I didn't have to spend the entire day there and walked out very satisfied with the purchase we made. Very friendly salesman and really enjoyed talking with him.

Leanne

12 de jul. de 2016

Friendly staff and answered all my questions. Had a loaner car ready for me. My car was ready when promised.

Audrey

11 de jul. de 2016

Friendly staff, very timely ~ got us in and out within the time they said the vehicle would be ready

David

11 de jul. de 2016

Offering the shuttle to us to go to the mall so we didn't have to wait at the shop was great.

dhaley

9 de jul. de 2016

Dale Knickerbrocker is very friendly and helpful. He is informative and patient. The car price is okay.They have a nice selection of "SPORTAGE" cars.

Crystal

7 de jul. de 2016

Derik was great to work with. Always there for any questions I had. Responded to my messages very quickly. Found the perfect cat for my daughter. Amado was very friendly and helpful as well. We will definitely be back for future purchases.

Patricia

7 de jul. de 2016

The staff was very helpful and polite. Waiting time was reasonable, great service overall!!I will continue coming here for future oil change and service.

Michele

5 de jul. de 2016

showed up for an oil change without an appointment and was able to get in to get my oil changed, and warranty work completed in a timely fashion!

Dolores

4 de jul. de 2016

The services I needed and costs were explained completely. The recall service was no charge, plus I needed troubleshooting. The actual time to complete services was much less than anticipated - a better experience than previously. Staff were courteous and knowledgeable.

Duane

2 de jul. de 2016

I bought a new Optima the next day and I feel the salesman wanted to make a quick sale at my expense. I wanted all the same features as my first KIA and didn't get them. They sent a driver who was to explain all the features of the new car and he couldn't. I tried calling back on July 3 from 10:00 am until 4:00 and the salesman wouldn't call back. This the worse customer service I have ever had from any business. Duane Starkenburg

Trucker1127

2 de jul. de 2016

They diagnosed my heat and air said it would be 175 total to fix well the total was236 so they said car was done it wasn't fixed so the macanic look at it again said it was another part it would be more money they charged me labore twice to put the part they diagnosed back in and new part in another 155 so I had to pay for there missdiagnse witch the charged me 80 to do there very rude people acted like it wasn't there fault Sahara Oman will tell one price when u get ur bill it's another I wouldn't recomened this dealer to no one take it to Kia in the twin cites don't pay for parts a labor twice Sarah Oman is a lier and a rip offf

Margaret

1 de jul. de 2016

Chad was an amazing car sales person he made is feel comfortable and like we were making a good decsison

Lloyd

1 de jul. de 2016

Quality of sales personal and financial service, great vehicle and fair pricing makes KIA #1 in my book. And a Special thanks to Manager "Scottie" of KIA of St. Cloud, thank you again for your great service over the years and on yet another New (2016) vehicle.

Randall

1 de jul. de 2016

Fast - courteous and thorough. Really like the follow up and reminder calls from the service department. Reasonable price. Easy appointment scheduling.

Elizabeth

30 de jun. de 2016

Able to get me in coming from out of town. Went through entire vehicle and performed warranty work that I did not know about.

Benjamin

30 de jun. de 2016

Everything! Omar was a great help and I was able to get the vehicle I wanted at a reasonable price.

Richard

30 de jun. de 2016

Fast, friendly, pleasant experience! The person who took care of my was awesome about letting me know about your tire sale!

Lawrence

30 de jun. de 2016

The sales person was professional and personable. He gave us his undivided attention, without wasting our time. The entire process was enjoyable.

Becky Jo

30 de jun. de 2016

They listened to my requests and did their best to meet them all! Jeff is a "nice guy" and completely hilarious.

Jan

30 de jun. de 2016

on time, service requested performed, loaner care provided as requested, pulled my car into the service bay after completion for me as it was pouring rain.

Dawn

28 de jun. de 2016

Personally respectful, not assumptive, asked questions, followed up, done when and as promised, organized and clean environment with a thank you.

Marjorie

23 de jun. de 2016

Everyone was very helpful and went above and beyondin helping me. I felt very comfortable at Kia of St. Cloud.Thank you!

Russell

23 de jun. de 2016

When my financial status was not what I thought it was the team bent over backwards to get me into a new set of wheels

Leonard

22 de jun. de 2016

very efficient service and a very clean shop. everyone was neatly dressed. all the cars on the lot were all clean. we also received a free car wash.

oceanside1962

12 de jun. de 2016

I went to Kia to have a standard oil change, like I have several times before. This time, when driving off the lot I smelt oil burning. So I was required to turned around, around smoke start coming out of the hood.They looked at the car and I was told oil spilled on my exhaust, which was causing the issue. No apologizes were given, what so ever. After finally getting it home, my engine bay had oil all over the oil cap and on the engine shielding. Plus a nice heathy chip off my drivers side front quarter panel, where I am sure the tech leaned over to fill the oil. Lastly the inside matt were pushed up and was full of dirt. Thanks some much for taking care and pride in your service to customers ---NOT.

Joanne

11 de jun. de 2016

The salesman is more gentle and very friendly ..and excellent job to help me to find a SUV what I like ..

Denise

10 de jun. de 2016

really nice people and excellent work! wouldn't go any where else. found my slow leak and fixed it in no time.

Laura

10 de jun. de 2016

I was late and they were ok with it and still got my vehicle in right away. They're very friendly and amazingly speedy.

Allen

9 de jun. de 2016

I have bought many cars from this dealership. Staff is always great and accommodating. Very friendly and always a great experience.

William

9 de jun. de 2016

We went in there to just look at a sportage and ended up buying a K900. So our experience was good. Chad Halupoczok was certainly easy to work with as well as the rest of staff, including finance. This is our 3rd KIA.

Olivia

7 de jun. de 2016

It was overall a great experience! Dale made the process easy and was very helpful with all my questions and helped me find the perfect vehicle! I also really enjoyed the helpful insight from Jeff! I really appreciate the service I received from Kia of St.Cloud!

Elana

3 de jun. de 2016

Everyone that I worked with was very helpful, patient and nice. This was my first new car-buying experience and they made it much easier than I thought it would be!

James

2 de jun. de 2016

THE SALES STAFF AND FINANCE MGR VERY HELPFULL AND DID ALL THEY COULD TO MAKE BUYING A CAR A ENJOYABLE EXPERENCE.

Donna

30 de may. de 2016

Customer service was amazing. Omar was great to conversate with and jeff took extra time out of his day to help us with setting our features up, even kept his daughter waiting but NEVER made us feel rushed. All deserve a raise!!!

Kathleen

24 de may. de 2016

The gentleman that works in check in area for service has always been amazing. Goes out of his way to help you. A few others not nearly as nice and genuine.

Patrick

21 de may. de 2016

Very friendly service. I recently moved to ND; however, I continue to get my service at Kia of St. Cloud.

Betty

20 de may. de 2016

Very impressed with the way everything was handled. When I first went on the internet for info about a Kia, the dealership of St. Cloud, MN got back in touch with me and that was Dan Mertens, sales consultant, and I made an appointment to see him. I had went on a Sunday when I could just take my time and I wrote down the vin. # that I was interested in and that is the one I test drove and purchased the same day. Dan Mertens was a very pleasant person to deal with and then I did the paper-work with Sean Hernandez and that was very easy also. Sean was a very informative person that went over all the options and programs I could choose from. Would highly recommend both of them. Before I left they Dan took me out to the service department to meet Travis Martin, the service advisor but he was with a customer and did not get to talk with him but will in the future when I have to get an oil change. Like the idea it is not very far for me to drive to the dealer, about only 22 miles from my home.

Jennie

19 de may. de 2016

Found us a nice vehicle that fit in our budget and worked hard to make financing work for us. So far we love our purchase

Alicia

18 de may. de 2016

I was working and set appt after work. The staff stayed way past closing time and still stayed patient with all my questions. I would highly recommend Dan who was my salesman. Great job!

Thomas

15 de may. de 2016

The service was prompt and reasonable. The coffee was good; the popcorn was cold but tasty. The chairs were reasonably comfortable.

Aaron

12 de may. de 2016

Super friendly. Nowhere else would take the extra step to help out with my no credit history and you guys did and finally got me a safe new car for my son and I! I would definately go back to you guys in the future!

Alisha

11 de may. de 2016

Advisor's we friendly and made sure to have all my questions answered and got my service done in a timely fashion

Rudell

10 de may. de 2016

Shawn mo and kia made our transition to a kia smooth and without any hassles. For that this is where I always want to do business.

Dawn

9 de may. de 2016

Derik got me a car that I love. This is the second time he has done this for me. I think it is important that if you are going to spend a lot of money on a car you should absolutely love it and Derik is the man that made my dreams come true. A car that I love a color that I love and a deal that I love !!! Come to KIA and talk to Derik he knows these cars and he has a heart of gold. He will get you a vehicle that you absolutely LOVE !!! Great job Derik and KIA I will be back and tell everyone I know how great you are !!!!

Deb& Jan

6 de may. de 2016

I had the best car buying experience at Kia of St.Cloud! Jeff Welk was the best! He really earned my trust! I will definitely refer my friends! I recommend this dealer & give them 100% satisfaction rating!

Lucas

6 de may. de 2016

Lucas and his service crew are the reason I keep going back to Kia of St Cloud! They do an amazing job. My service is always taken care of quickly and in a professional manner. I feel like I am part of the family!

JanDeb

6 de may. de 2016

Very positive and friendly staff- great cars! Professional & ethical staff - kudos to Jeff Welk - the best sales consultant we've worked with! We will recommend this dealer to our friends!

Gregory

5 de may. de 2016

I arrived 45 minutes early for our oil change appointment and was greeted in a very kind and professional manner. The oil change was completed in a timely fashion as it always is.

jesse19

3 de may. de 2016

Would never buy from anywhere or anyone else. Derik Boxell had us at "hello". This is our second KIA and we love it. The time and energy spent in ensuring we had everything we wanted was exceptional; even if it meant driving to their Wisconsin store to get the only color my wife would accept! If you are in the market for a new or used car, go see Derik at KIA of St. Cloud and you won't be disappointed.

Kia2016

29 de abr. de 2016

They did everything for us and I mean everything! They helped us out and even delivered the car to me while grabbing the trade in as I was working. They helped out every step of the way

rima51

28 de abr. de 2016

Derik Boxell treats me like family. that is why he has sold me 3 Kia vehicles. I am so glad he came back to Kia. we email, just to keep up with things. with all do respect, the other dealers need to take lessons from him on how to treat people. everyone who walks through that door deserves to be greeted-potential client or not-. other than Derik, the service dept. are the best. very efficient, kind and respectful.

Erica Poach

28 de abr. de 2016

I love my KIA!!! I had previously leased a 2013 and when the lease was up I decided to purchase a new 2016! Derik Boxell helped me secure great financing and pick a wonderful new car! Derik was so patient and helpful as I made my decision. KIA of St. Cloud is a great no pressure environment. I would highly recommend Derik Boxell and KIA of St. Cloud to everyone!

chels4670

28 de abr. de 2016

Derik was awesome to work with from the first initial contact to the end of the sale. He was followed up with me and how my Sorento is running multiple times since my purchase! He made buying my vehicle very easy! I would highly recommend going to Kia!

Frank

22 de abr. de 2016

Overcharged for a vehicle that needed several repairs within 2 weeks of purchase. We were lied to about the financing, found out the truth after.

Wendy

20 de abr. de 2016

Jeff Welk made us feel VERY comfortable!!!! He is a down to earth guy and talks our language!! We will definetly be back!!!

David

19 de abr. de 2016

Our experience was great as usual. Our family has purchased five vehicles total from Kia if St. Cloud and have all been through one of your Salesmen that we enjoy dealing with. Derrek has always taken the time to deal with us even if he was dealing with other people. We waited to work with him. He has truly met all of our needs and more. I would highly recommend friends and family to Kia and to work with Derrek as well if at all possible. Thank you

Thiam2010

18 de abr. de 2016

Jeff Welk recently sold us a 2014 KIA Sorento. Oddly, we didn't even know we wanted a KIA we just wanted to check all of our options. We were introduced to Jeff and immediately he didn't seem like he was just trying to sell us a car rather help us find the best vehicle for our family. He has gone above and beyond to exceed our expectations. I definitely recommend if your looking for a vehicle you stop in allow him to help your family find a vehicle best that fits your family needs. He is definitely a salesman for life.

Julie

11 de abr. de 2016

Chad was great. Very personable and made us feel welcome. This is my 3rd new kia from this dealership... always a great experience.

Lynn

11 de abr. de 2016

I was able to drive in without an appointment and get and oil change without any fuss. Other places may require you come another day but that was not the case and I am so grateful.

Mary

10 de abr. de 2016

very friendly service. check in was fast hardly a wait. It felt like I was dealing with people that i had known for a long time. dealt with the same staff throughout service. told me what was best for my money not for them

Alecia

6 de abr. de 2016

Sean Hernandez was excellent in informing us about what we were doing financially and he was friendly, helpful, and efficient

Thomas

5 de abr. de 2016

Good sales person. The kia we leased is very nice. They had the vehicle ready in a timely manner. Everything went very good.

Alexa

1 de abr. de 2016

It was direct and to the point. They were very realistic on the price when offering it to me. They also did a nice job of finding what I wanted/ needed in a car.

Joyce

31 de mar. de 2016

The waiting area was clean and very comfortable while we waited for your vehicle to be serviced. We got in on time and had our few questions answered.

Tiffany

30 de mar. de 2016

Fernando was very informative, not pushy, friendly and trustworthy salesman. Car shopping for me can be a very stressful task and Fernando made me feel at ease.

Kimberle

23 de mar. de 2016

Travis was great to work with. He relayed my car troubles to the appropriate parties for servicing and then called me in a very timely manner.

Gabriel

23 de mar. de 2016

Sales staff, Austin was knowledgable, friendly and not pushy. Made the experience very easy. Sean did my financing and he was great, very knowledgable and worked hard to get me the best payment and interest rate. I definitely appreciate working but both of them.

Amy

11 de mar. de 2016

Fast, friendly, and perfect! My check engine light was on. KIA fixed my problem as well as changed my oil and performed my scheduled maintenance in under an hour!

Robert

4 de feb. de 2016

I am leasing a Sedona from them, got to take it on an 24 hour test drive! They got me a better deal on my trade in then any other dealership offered. Talked me through what all is involved in leasing, since I have never done it before. They are the only dealership that had, in writing, what they mean by extended wear and tear. Josh got me hooked up with 2-way remote start. Eric went out of his way to get the car cleaned up (had balloons in it, which my girls loved) and screwed on the new lisence plates for me. JR in the service center was great at helping me fix a minor problem with the Sedona's programing and getting the remote start installed fast. The front desk lady (sorry I don't remember her name) was nice, courteous, and helpful. So all in all, I'm happy I have a Kia!

ljjjjj

28 de dic. de 2015

I am a first time car buyer with little income, not much credit history, and no cosigner. Going to Kia in St. Cloud was the best decision I could have made. Jeffrey Welk helped me so much. I was able to get into a car my first day in. Not only did Jeff make it easier to find a vehicle but he gave great costumer service. I know where I will be going for my next car.

DanaMarie

17 de dic. de 2015

I recently went to Kia to "look" at a couple cars. Just looking around... I was immediately approached by Omar Dizayee and asked if I needed any help looking and what exactly I was looking for. At that point I didn't even know. He left me alone to look so I wasn't pressure at all like most dealerships... I found Omar abd he ended up telling me about different specials they have going now. I found i was attracted to the Kia soul. Omar got me into the car I loved , 2011 Kia Soul! For zero down and low payments! Thank you Omar for all your help and being patient with my demands and quirks! Sending allot of business your way! Dana B.

Two Fun-loving Folks

10 de dic. de 2015

We visited this dealership on a Saturday and worked with Derik Boxell; he had been recommended to us. He was knowledgeable and thorough as he showed us two models of the Kia Sorento. We bought our car the same day. We returned a week later to pick up our car, and this is where Derik really made an impression. He spent an hour going through the many features of the car, and he made sure we were informed about how things worked. This was a good buying experience, and it was nice to work with a gentleman who knows his stuff, but is also very customer-oriented.

Hannah

8 de dic. de 2015

I bought a new Kia about two weeks ago and worked with Derik Boxell. It was a great experience! Would definitely recommend Kia and Derik to anyone!

Kevin A

10 de nov. de 2015

I buy all my vehicles and do all my service at Kia of St. Cloud. The staff is great and the vehicle selection is amazing.

Scott P

11 de jun. de 2015

Omar Dizayee was a amazing salesman, very helpful and answered all OUR questions and was completely honest.

Kasia178

11 de jun. de 2015

I have gone through many places to get a car and only through Kia have I gotten a car. There has been nothing but great help along the way from business salesman "Omar". He deeply cares about his customers and goes out of his way to help them in any way, shape, or form. I definitely reccomend Kia to anyone looking for getting what they want or need!

Matt

20 de may. de 2015

I returned home from deployment and was in the market for a new car. I did a lot of price shopping and comparing different manufacturers, but nothing came close to marching the performance and features of the Optima SX-Turbo for the price. Because of the great service I received from Derik Boxell and the team at Kia of St. Cloud in the past, they were my first (and only) trip to a dealership. No hassle, hands down the best car purchasing experience I have ever had. I purchased a 2015 Optima SX-Turbo and absolutely love it. This is the second car I have purchased from Derik and he will have my return business until the day he retires.

Butch Underwood

22 de mar. de 2015

My wife and I just leased our second vehicle from Kia of St. Cloud. The experience was great. Ryan Wondra found us the car we were looking for at the price we wanted. The whole process was smooth and fast. I would recommend this dealership to all.

ellonglegs

28 de sep. de 2014

I was looking on the internet for a 2014 Kia. Derik name came up as Internet manager. I called about 10:00pm on Friday night and received a call the next morning from Ralph at about 9:00am. Ralph explained that Derik was with a customer, but he would be more then happy to help me . Right off the bat I was impressed, because I had called and filled out forms for another Kia dealership and Ford dealership but never received a call. Upon arrival Derik Greeted meet then Ralph and they gave me immediate attention, even with the dealership packed with people. My experience was Fun, Happy, and I walked out feeling very good. Travis in Finance was quite a joy as well. I know these aren't terms we associate with car buying, but my patience was wearing thin, and finding Kia of St. Cloud was a wonderful and refreshing experience!!! Thanks Guys!

JM

22 de sep. de 2014

We recently purchased a Brand new Kia Soul from Omar at Kia of St. Cloud. After researching and looking for the "best deal" We went with them. You can't beat the 20 year 200,000 powertrain warranty that they give you for free on your new Kia purchase. Omar nicely greeted us and even drove us around in his golf cart, which We appreciated since it's quite the lot! He made the entire process so easy and simple, we were being treated like we were friends and not just another sale like the other Kia car dealerships made us feel. After buying cars for over 40 years He is truly the best out there and I will go back and continue My service with Omar and the people at Kia of St. Cloud! Thanks again

Carl

5 de mar. de 2014

Always friendly, they always treat me like I am the only customer of the day.

Tyfani Kitchenmaster

6 de feb. de 2014

I had a great experience. All the workers were so friendly. They were so thurough with everything. I have suggested them to a few people already. Excellent job!

jefschultz1194

2 de ago. de 2013

I bought my 06 Sportage in the Cities (that's where I lived at the time) and have serviced with Kia of St Cloud for about 3 years. They have an extremely friendly and knowledgable service staff, have always finished within minutes of the estimated time, and are competitively priced (except for oil changes where I think they are the lowest in town!). Some people might consider their extensive service checklist of potential problems to be intrusive or pushy, but I (who know almost nothing about mechanics), rely on them to spot problems. I have never been pressured to have any repairs done - They HAVE warned me about serious problems that I ignored (to the detgriment of my bank balance).I really love my Sportage and want it to be the last vehicle I have to purchase. My Kia service team is on the same page and I appreciate them. These guys and gals are good!

Dklaver

10 de jul. de 2013

The salesman was ok. When we went to finance to purchase we discovered the warranty info we were given was incorrect. The finance guy was exceptional in trying to get the answers to our questions. But in the process some guy came in and we felt almost bullied and he was trying to prevent us from leaving. He was horribly unprofessional and I felt so uncomfortable. Had my husband not been with me I would have left in teers. I will never return.

gatewat

4 de jul. de 2013

I felt the buying experience was the worst that I have experienced ever in my car buying experience, being asked to buy a vehicle paint protection package for nearly $800 on a nearly new "used vehicle" with the salesperson coming up with a BS story of the cars sold in the north were not protected from our harsh weather. I felt pressured from the moment that I entered their lot, several lot lizards (sales staff) were roaming the lots looking for new prey. I am not sure who owns or manages this operation but they could be the poster child for why car buying experiences are not enjoyable. I only hope that people take great care before even looking at this dealership. I am ashamed that it is in the St. Cloud community. Buyers beware.

MK.

16 de jun. de 2013

Two years ago I traded my 2008 HHR for a 2010 Kia Sportage, I was given the choice of a Dodge Caliber or a Sportage, I didn't even entertain the notion of the Caliber. My Aunt has one, I've driven it and I just didn't like it. They did not pressure me into that one. I fell for the Sportage and they worked to get me into it. HOWEVER, that came at a price, the old fiance broker they had was cruel and made very inappropriate comments. However I wanted that car and I took the abuse. Kia's Service. Department was very nice and answered any question I had, dumb or not. They helped in making the choice of buying our second Kia in a Forte. Which I did not buy from their dealership but they treated that car like I had. The salesperson who sold me my Sportage always greeted me and asked how I was when I came in for routine maintenance. Cut to 2013. The interest rate on the Sportage was outrageous for my credit score and I asked about refinancing and if I'd consider a new car if it'd lower interest and payment. I was given the choice of either a 2011 Dodge Nitro or a Sorento. Right away I made it very clear that Sorento would not be happening because it was only FWD. I would not give up my 4WD Sportage for that, because I could not. My partner and I made the deal, we would always have one very fuel efficient car and a larger bulkier SUV/truck for Minnesota winters, this required 4WD and I explained that. I also explained that I wasn't a fan of the Nitro either, because all I was reading was biased car reviews. They did ask if I'd like to test drive the Nitro, and I did. And I fell for it, I grew up in the land of rather big bulky trucks and that car fitted my needs. I asked if because it was a Dodge would they still take care of me, and they said of course. They were honest and told me that if there was something Kia could not fix they'd send it to the local Dodge dealership. When I explained the past fiancer, they apologized profusely, and told me he was no longer with the dealership and had not a lot of good things to say about him. The fiancer that I dealt with this time, Shawn was very good and he took my needs and history into mind. A lot of his statements made sense, and I felt comfortable with the financing agreement. I walked out with a better car, newer, fewer miles and just worth more in general and saving more money and lower my interest on it as well. And well this was going on, they were fixing my Forte that was under warranty, I did not pay a penny for that either. I do not know if I'll ever own another Kia, but they are also a used car dealership, and I always buy my cars as one owner vehicles and with that, there is a good chance I will be back in future, hopefully I won't have to be for a while and my Nitro will last me.

Landen

7 de jun. de 2013

I have been servicing with Kia of St. Cloud for 5years and I love their customer service. Their recommendations are always honest and their prices are always competitive. Last time I was in they explained to me that my vehicle had a loose tie rod end. When I had questions they walked me into the shop and showed me the loose part. I felt very comfortable trusting the service guy. Very good service.

alyssamarie20

18 de abr. de 2013

I will NEVER EVER do business with Kia of St cloud EVER AGAIN! They only want you to bend over so they can take your money. We were not happy with ANY of our sales team. And the service dept. was pretty good until we had a problem with our Sorento, I brought it in, they reset the computer (so the check-engine light would turn off) then said they would only fix it if the check engine light came back on. Get this, a few days later, I stalled on a busy highway, at night, by myself, in a BRAND NEW 2013 Sorento. REALLY?? The light came back on you A-holes and I wouldn't trust you with my pen let alone touching my vehicle ever again!

ericakalla10

12 de abr. de 2013

I hate buying any vehicle but especially hated the service I experienced at this dealership. I felt pressured, it was very stressful, and I did not feel any excitement about a big purchase. As soon as I pulled in the parking lot, I was stopped (in my car) by one of the salesman. He didn't seem to know much about any of the vehicles we were interested in. Then we were handed off to another salesman. This salesman- that I took my first "test drive" with was the most irrogant person I have ever met. The whole time he talked badly about his co-workers and continuously talked about himself and how good he was at his job. Not someone I would ever want to do business with. We told him exactly what we were looking for, as for a price range and he never met our needs. Everytime we told him that is still not what we were looking for he would slam his pen down on the paperwork before "going to talk to the man in charge". Finally his manager came over and was still trying to push us into something we didn't want to do. We finally got out of this dealership after 2 1/2 hours and ended up getting an even better deal at a dealership across town. I will definitely never go back to this place when we purchase our future vehicles. If you were smart you wouldn't either. Bunch of scammers!

Justin

21 de mar. de 2013

Very unhappy with our new 2013 Sorento, pressured into buying a new vechicle, low balled an offer on the trade in, mileage is horrible, the recalled rough idling part took 9 weeks to get in, there is a bad wind/road noise on the passenger side and they can't hear it, I brought my 02 Yukon in for an oil change, and a few days later I had no oil pressure, and I took the oil out, and it looked like chocolate milk, and they take no responsibility for it. I also had a cousin that bought a used vehicle from here, and a few days later she had a major problem with the engine and they wouldn't do anything about it. My originial review is way too long to fit in this 4,000 character area, but I made this one short and sweet, look else where for a vehicle.

justinehr18

20 de mar. de 2013

It all started when my grandparents bought a brand new 2013 Sorento. They wanted to trade in their 2006 Pontiac Montana. They were pressured into trading it in right away. They were low balled badly. The van was valued at around $10,000-$12,000, as it was not too old, had low miles, around 70,000, and was in near brand new condition. They were offered $4,000. My grandfather, knowing the value of the van, was not happy, and wanted to leave. The salesman told him to hang on, and he came back with an offer of $5,000. They ended up getting $7,500 on trade in. They were told with the four cylinder engine with all wheel drive they were buying, they would get between 24 and 28 miles per gallon. They were happy with that and ended up buying the extra $1,700 10 year/100,000 mile warranty, and the extra protection on the inside and outside, which ended up being in the neighborhood of another $700. Just like many other reviews, they said they felt a little pressured into buying the Kia as soon as possible. At 5,000 miles, it was due for an oil change. In that first 5,000 miles, they noticed the mileage was between 17 and 22 miles per gallon, it idled rough, and there was a bad road/wind noise in the top of the drivers door. They said they would look into it. There ended up being a "recall" on the bad idling, and we were told it would be in "Wednesday." That's all he said. The noise coming from the drivers was found to be "normal," but you can even hear it from the passengers side. As far as the mileage, we were told it was normal. I find it hard to believe that a small four cylinder should be getting just a tad better mileage than our full size eight cylinder trucks. When they bought the new Kia, they said the mileage should get better over 5,000 miles. Well, it didn't. We brought it back in, and we were then told once it gets 10,000 miles on the mileage should go up. Well now as it's reaching close to 10,000 miles, and no signs of improvement, we are now told 15,000 miles. Looking in the manual, break in shows between 600 and 1200 miles. That allows everything to seat right, and the engine is officially broke in around that 1,000 to 1,200 mile mark. Not real sure where they're pulling the 5,000, 10,000, and now 15,000 mile numbers from, but they are totally inaccurate. The one day we had it in there talking to a salesman about the mileage, he wanted us to wait and he wanted to take it for a drive. When he got back, he showed us a video he recorded on his phone. He turned the info center to average fuel economy and started driving. Once he was up to speed, he reset the system, and shut the radio off, the fan off, all the options he could off. I was carefully watching the speedometer, and I could clearly see he wasn't using the brakes at all when he was slowing down, obviously increasing the mileage because the engine was coasting. It doesn't take a genius to figure out how to rig that system. I can make it show anywhere from 13 to 50. That proves nothing. I also wondered why we couldn't go with, he insisted he go by himself, after watching the video I figured out why. They treat you very badly and like you are very unintelligent. We have also been thrown the excuse of not getting as good of mileage in the winter. So strange considering I can get 18 with my full size GMC Yukon XL in the winter, and it doesn't vary at all, whether it's -30 or 100 degrees out. Nine weeks after being told the recalled part would be in "Wednesday," we decided to call the Kia plant in Georgia. After a phone call from them in Georgia to Kia of St. Cloud, we had an appointment because the recalled part had come. Keep in mind, a recalled part. Wouldn't you keep a bunch in stock? No, make the customer wait over TWO months after they bought a $32,000 car from you. What ever happened to, "the customer is always right?" Not here, once they have your signature and your money, you're screwed. They're stuck with a small four banger that gets mileage like a full size truck. The vehicle itself is not that bad, but between the mileage, and the poor customer service Kia of St. Cloud offers, it was something we would have never done. We just took the warranty off, and are planning on going back to a genuine Chevrolet, that has never failed us. As far as the reimbursement Kia is offering, with almost 9,000 miles on it, we are getting a check for a lousy $71. We're averaging around 20 miles per gallon. With the old ratings that were a complete lie, we should be averaging around 26. That's a six mpg difference, that's a huge percentage. At 9,000 miles, if we were AVERAGING 26 mpg, we should have burned about 350 gallons. At $4 a gallon, that's $1400 in gas. Now we're getting 20 mpg, we have burned roughly 450 gallons. At $4 a gallon yet again, that's $1800 we have spent in gas already. According to my calculations, that's a $400 difference, not $71. Kia tried making it right, but I'm smarter than that. $71 doesn't cut it. When you tell the people at Kia of St. Cloud they say, "I'm really sorry, but there's nothing I can do," and carry on like nothing happened. It doesn't affect them that they're screwing their customers over. My next story is about my vehicle. Since my grandparents bought a new vehicle from there, I thought I'd give them a try. Worst decision in my life. Fortanetly I was spending $12.95 instead of $30,000. I got an oil change in my 2002 GMC Yukon XL. A few days later, and I was very lucky I was in it and paying attention, the oil pressure gauge read zero, and my info center said, "check engine oil pressure." I heard knocking coming from the engine so I stopped. We towed it to a heated garage, and once it was warmed up it was fine. A few days later again, it did the exact same thing. We decided to drain the oil. What came out was not oil. Kia put something in there that could have potentially ruined my engine. If I was inside letting it warm up, and it ran without oil for 15 minutes I would have a lot different situation on my hands. What came out looked like chocolate milk. I put a different filter on it and good oil in it, and luckily my truck has been fine. I finally had the chance to bring it in, a few guys looked at it, shrugged their shoulders, and said, "condensation, it was flooded, short trips, we don't know what it is, we can show you what we have in the back, what do you want us to do about it?" That's how they take care of their customers, they don't care! When I was in and waiting for my oil to be changed, they came back with a list full of things wrong with my Yukon, and basically told me it's unreliable. The tires are bad, the wipers are bad, the ball joints are bad, the brakes are bad, the belt is bad, the cabin filter is bad, yet, I haven't touched a thing on it, and it's still going strong, just like any GM car or truck out there. The prices for what they wanted to change at the time was beyond ridiculous. $120 for a belt that costs $17 at a store? With all the bad reviews this dealer has, and the crappy customer service, and the pushy salesman, something has to change. They're screwing people over, and they think it's perfectly fine. In a few years they won't be around, enough people will get sick of the way they're running their business and do something about it, and that time is now. They got my grandparents money, sold one of my cousins a lemon and wouldn't do anything about it, and just about cooked my engine, time to put an end to this mess. After looking at all of the reviews about other local businesses, this is the only one that is having major issues. They put the blame on, "a few people," and "we can't make everyone happy," but at this rate, I'm not sure they're making anyone happy.

nick

15 de feb. de 2013

i bought a vechile less than a day , it had bald tires, an less than a week the motor went out . While being in there shop less than a week of the purchase, they advised me it is my car, i had to speak to several people and they only gave me an option to take anohter vechile that they chose or take the one i bought with the damage motor. i felt sick to my stomach, they had my trade car in excellant condition, kia sold it the next day. So i had to take the only car they offered me, not even my choice, so you tell me should i go back.

#Marie#

24 de ene. de 2013

I had a wonderful experience with this dealership. I went in there with my mind set on purchasing a vehicle and they were able to help me out with out any issues. They even found me a better rate than my own bank! Everyone was friendly there. The place is nice too. I am glad that there are still dealerships that make you feel like a human being rather than just some person that has a checkbook. Thank you again KIA OF SAINT CLOUD!

lonnyl_99

7 de jun. de 2012

Great experience purchasing a New Sportage. It's a great car and the staff at Kia were fantastic to deal with! I would recommend Kia of St Cloud to anyone and definitely recommend a new Kia! Thanks for the great experience and the great new ride!

Minnesotabuck

27 de may. de 2012

We recently purchased a car from St.Cloud Kia. This was the worst buying experience we have ever had purchasing a vehicle. We were Lied to, overcharged, and all in all we felt very uncomfortable during the whole buying process. We had heard other dissatisfied customers stories and made the mistake that it wouldnt happen to us. Wrong. I wish I would have checked out the reviews on yahoo before purchasing. This dealership wants to move fast and con you into a purchase, once they have your signature it's all over. Thanks for a miserable buying experience. You got lots of customers and us once, but never again.