CanadaSOS

17 de ago. de 2016

We were travelling from Canada when we lost the smart key to our vehicle. The service advisor we dealt with, Pat Gallagher, has got to be the nicest man on the face of the planet! He turned our very stressful situation into an enjoyable experience. Thank you Pat!!! The dealership was even willing to work with us before the service department was open, so a big shout out to Jason Baker who was extremely helpful and friendly as well! Cheers from Canada!

Jordan

12 de ago. de 2016

Even though I didn't deserve it at one point they treated me like family. This was my First purchase in my name and they made it all easy to understand and helped me with all the questions I hadm really great guys!

Bridges584

2 de ago. de 2016

Jon was a pleasure to work with. It was clear he wanted to make sure we had all the information we needed to make an informed choice about which car we wanted. He was patient and very easy to work with. Best car buying experience ever!Ron and Shelby Bridges

mallen

1 de ago. de 2016

We recently worked with John Adams at Kings Mazda and purchased a Toyota 4-runner. Our experience was awesome. We made a great decision and would recommend Kings Mazda to anyone who is looking to purchase a new car! They are very friendly and helped us make the best decision and helped make it work in our budget. We are so happy that we are now proud owners of a new car!

new CX5

1 de ago. de 2016

I worked with Jon Retzlaff recently in purchasing a new CX 5. Jon actually made the car buying experience so good that I wish I could do it more often! Kings was great to work with. They gave me a great deal on an awesome car. Highly recommend the dealership and the brand.

Hadley1015

15 de jul. de 2016

Everyone was extremely friendly and we enjoyed our experience greatly. We showed up on Sunday with both of our younger children and everyone was very helpful and allowed us to shop at our own pace.

cx-5 satisfied

2 de jul. de 2016

Between the test drive and Jerod's knowledge of the vehicle, the choice became obvious and easy. Every question I asked beyond the excellent explanation and demonstration by Jerod was answered in detail. I was especially pleased with his no-pressure approach which normally starts my feet in motion to the nearest door. Even the paperwork wasn't unpleasant. The dealership was clean and everyone seemed genuinely friendly.

Frost.Danielj

30 de jun. de 2016

I could not give Jerod Graber or Kings Mazda higher marks. The car buying process is something I loathe because of the implied dishonesty of negotiating. Jerod took that away by offering a fair number early on and making a small adjustment necessary to make this car a better deal than the competitor we were also considering. More importantly than this, Jerod let the car sell itself. He was there to facilitate my experience with the car rather than to push us into buying it. Not once did I feel that we needed to move any faster than we wanted to. Another major plus for Jerod was that he was the only salesman from the four dealerships I visited who offered to take me through all of the features of the car. I get that seeing a dad with his ten month old daughter does not scream "buying today," but Jerod took his time nonetheless to make sure I understood how great the CX-5 was. I will repeat myself, I could not give Jerod or Kings Mazda higher marks. Both were phenomenal. I didn't even talk about how it only took us about half an hour to get all the paperwork done! The place is just amazing. I HIGHLY recommend them both!

Ry ry g 123

29 de jun. de 2016

Jarrod was great. He did not pressure me too much and was very knowledgable of the cars, the options, and the best way to sell to me

Jon L

29 de jun. de 2016

Jerod made the whole buying process quick and painless. He was easy to work with and didn't pressure us into anything we weren't interested in... We're definitely going back to Jerod and Kings Mazda for our next vehicle purchase.

Dave H

29 de jun. de 2016

We've gotten into the habit of leasing and just started our 4th series (2 Mazda's each time) going back now about 8 years since we first started with Kings Mazda and they could not be more honest and understanding of our needs. Megan and Mark were fantastic in helping us find the right cars for the right deal. Fast, efficient and totally helpful in every way! (The new '16 shown is the Mazda 6, but off-screen to the left is the companion Miata '16 in the new Ceramic.) We'll be back in 3 years!

d-whe

28 de jun. de 2016

Very helpful and genuinely interested in my best interest. Extremely friendly and easy to work with. I could definitely tell they were passionate about the Mazda brand which made my car selection much easier.

Cowens

21 de jun. de 2016

My wife and I were very happy working with Jerod while trying to buy a used car for our son. He went above and beyond when we picked up the car to make it an unforgettable 16th birthday present.

indominuslex

21 de jun. de 2016

Everyone at Mazda worked their butts off and were so inclined to doing the best possible thing for myself and my purchase. Danny Helton is awesome and made me buying my first car an easy, efficient and painless process. Can't say enough good things about this dealership!

Tam826j

10 de jun. de 2016

I came in on Tuesday, interested in a Honda Odyssey on your lot. I had called ahead and spoke with Danny. When I got there, the van was ready and waiting for me to look at and drive. We immediately started the approval process. I left that evening, approved and ready to come back in the next day to complete the process. This was my first time purchasing a vehicle all on my own and I wasn't sure what to expect. Both Danny and Jason were extremely patient and helpful. Things took a little longer than we anticipated, yet, they kept me in the loop and worked very, very hard to make the process smooth and see that it did indeed happen. After a few days of back and forth with the bank, we finally got the wonderful news that everything was good to go! Jason spent time on the phone with the bank and Danny worked with me, despite it having had been his two days off. Today, I drove off the lot in a van that was incredibly priced and will fit the needs of my growing family. I am so incredibly thankful and grateful for their hard work in making this happen. I had been to two previous dealerships and was met with coldness and crappy running vehicles. I will not only recommend your dealership to anyone in need but also, you have found a customer for life. Thank you so much for everything!

jenniroosa

7 de jun. de 2016

I've taken my 2009 Mazda 3 to this Mazda dealership over the last couple of years for oil changes, service, etc. Last month I took my car there for my free oil change and a diagnostic of a new noise I was hearing. They said they couldn't hear the noise so they couldn't do a diagnostic, but charged me $90 anyway. They also didn't do the oil change. They did manage to find my rear sway bar links were bad and said I had to fix it immediately. Normally I would have just said to do what needs done, but I wasn't happy with the $90 useless charge so I didn't have them fix my car. Since then, I have taken my car to two separate mechanics to fix the rear sway bar links and both of them said there was nothing wrong with my car. Each of them even read the diagnostic from Mazda and said the diagnostic didn't match what they saw on my car. Both would be more than happy to replace them if I wanted to waste my money though. Now I feel like a fool. I have always completely trusted Mazda, but two separate mechanics have told me they were just trying to sell me something I didn't need. I am getting to the point of wanting to buy a new car. I am considering a Mazda (since I still LOVE mine after 8 years). However, I absolutely refuse to buy anything from this dealership. Completely dishonest. DON'T TRUST THIS DEALERSHIP!!!! (BTW - if you have to call and talk to the service department person and she is a lady with a scratchy- hang up and call another day/time. She is rude and ignores complaints)

55harrdj

4 de jun. de 2016

John Adams helped me out. He was very professional, efficient, and got me a great deal. Very happy with every aspect of my experience. Highly recommend!

Teresa Doten

2 de jun. de 2016

Upon arriving at Mazda I was somewhat apprehensive about dealing with the whole car lot idea. My car salesman, Dan Helton was very personable, fun and was not your typical salesman. He was very genuine and let me make the decisions without pushing off his own agenda. I did not feel pressured into my purchase and he was just fun to deal with. So far, it is the best car experience I have had and I would highly recommend Kings Mazda as well as making sure you deal with Mr. Helton.

MRenz

23 de may. de 2016

I had been looking for this car and was ecstatic to find that Kings Mazda had exactly what I was looking for! I was able to test drive it and find out a lot of good information about the car while there and they made the numbers make sense in order for me to purchase! I am used to the dealer starting with a price and so was a little unprepared to be asked what numbers I wanted to see! Everyone there was very helpful in making sure that I got everything taken care of that day and I am happy to say that I love my car and truly did get everything I wanted!

Super Impressed

17 de may. de 2016

Found our car there after months of searching. The whole staff made it fun. They even put a bow on the car for my daughter when we picked it up!Great experience!

Suspicious Buyer

12 de may. de 2016

This was the best new car buying experience I've had (relative to 4 previous experiences). This list sums it up: low pressure environment, competitive prices, honesty, integrity, friendly, etc.. My salesman, John Adams, was especially good.

DoddieK

29 de abr. de 2016

After so many car salesmen being shady or pushy, I was dreading searching for a car. Thankfully Jerod was able to make this buying experience stress free. He was friendly and very honest with me. He made me feel comfortable about my purchase. He also went above and beyond to make sure the deal went through without a hitch. I will never go anywhere else if I am in the market for a new vehicle.

Cincy

29 de abr. de 2016

My wife and I just bought a barely used Mazda from Jon at Kings Mazda. It was a great experience... probably the best experience we've ever had buying a car. The dealership had a lot of options; we were not pressured into buying any certain model, age or new/used; the negotiation was quick; and we got a great deal. We'll definitely be returning in the future. I can't say enough about how great the experience was.

Tony Hall

28 de abr. de 2016

We didn't really have time to "play ball" in the usual car buying way, so I did my research, and laid out what we needed, and John made it happen pretty quickly, and easily, without hours on end of haggling. I would deal with him again in a heartbeat.

Allnate

26 de abr. de 2016

Banne79

25 de abr. de 2016

This is the 3rd car we've purchased from Kings Mazda. We keep coming back to them because of Danny and rest of the great staff at Kings Mazda. We've already decided that purchase we make in the future will start with a call to Danny!

Pam123

23 de abr. de 2016

Stopped by dealership to view and test drive the CX-3. Danny quickly put on dealer tag; was on test drive within 15 min. In the meantime, he had a CX-5 ready to test drive (per my request) when I returned. Even though it was a really busy day, Danny and Jarod worked together effortlessly to ensure all questions were answered. At no time did I feel pressured and final deal went smoothly. It was very refreshing to 'work' with such a great group, clearly they all appreciate providing a fantastic customer experience!Highly recommend Kings Mazda, Jarod and Danny earned my trust.

Jonathan Augustine

23 de abr. de 2016

We are VERY skeptical people having been burned pretty badly on deals before so we went into this dealership with a watchful eye. After all was said and done they turned out to be very trustworthy people and I would recommend them to friends and family for that reason alone. Tim was especially helpful and honest with us throughout the process which helped both of us to make a decision to do business with them. He really went out of his way to make sure we were getting the BEST deal that they had to offer. No trickery with numbers just a straightforward guy who gave us solid advice day after day. Throughout the process of the price negotiations they were not only very polite with their offers but also very competitive with dealers throughout the Tri-State area. We felt like we got a very fair deal in the end. Even the financing portion of the deal went smoothly and they found us a rate better than my own bank. I would certainly return next time we need a car and absolutely for service. I just noticed that they have Cary Cunningham on staff here who we use to see for our Saturn service in Western Hills when they still existed. He was also an EXTREMELY trustworthy top notch guy to hand my car off to and we are looking forward to dealing with him again as well. Anyway... This place is just amazing and I'm really glad we found our cars and were treated fairly.

Dara

20 de abr. de 2016

Igor was very informative and helped us pick out the perfect car! He wasn't pushy and understood when we didn't want to make an impulse buy. Kris also helped with the financial part and was very thorough with answering all my questions. Great customer service experience!

MikeFromPowell

19 de abr. de 2016

I found out about Kings Mazda when I was doing research for the new 2016 Miata I wanted to buy. I knew exactly what I wanted and because Kings had a huge selection they had the vehicle I wanted in stock. I did some research on line and came up with a price I thought was fair. I contacted Kings and they hooked me up with Danny Helton. He verified that the car was in stock and we set up an appointment to come look at it. I called back the day before the appointment to see if we could agree on price up front. Not only was he able to get his manager's approval while on the phone with me, he told me they would hold it for me until the end of the night of my appointment. I arrived at the dealership and the car was out and ready for me. We took it for a nice long test drive. After we returned, we went to Danny's desk and completed the deal. The final cost was exactly as Danny said it would be on the phone. There was no haggling or high pressure sales tactics. Danny's manager and finance guy were both very personable and easy to work with. Finally, the car came out detailed and in perfect condition. We had a great experience at Kings Mazda and we would buy from Danny and the rest of the team again!

csw1278

19 de abr. de 2016

John Adams was awesome to work with when buying my new car. He was no pressure, very informative and great service. This was the most enjoyable vehicle buying experience I have had. I would definitely recommend John Adams and the Kings Mazda dealership!

jasonherman1975

15 de abr. de 2016

This was my third ND Miata purchase in the past year. That is crazy, I know. However, not as crazy as how crazy good this buying experience was. First, let me say that Kings Mazda is the best Mazda dealer in the city. They have not only the largest selection of 2016 Miata's, but the right equipment and options on them. Then there is the sales team. Jerod is awesome and not like the fat dude turned subway eater who you have to watch your children around. Wait that was Jared, but you get the idea. This guy is more like a great jeweler who helps you pick just the right jewel to enjoy and then ensures you are completely satisfied. The same goes for his boss, Jason Sink. He is completely transparent and absolutely fair. It is how car buying should be.In all seriousness, there is a reason I have bought over 5 Mazdas from this dealer in the last two years. Try them out, as you won't be disappointed.

Jon M

14 de abr. de 2016

John Adams was great to work with, and never made me feel like I was being pressured to do anything during the car buying process. He helped to explain the features of the car, as well as all of the elements fo the sale and the warranty program. I would recommend King's Mazda to anyone.

Jaime J

14 de abr. de 2016

We had an awesome experience at Kings Mazda. Jerod was great to work with! From the first time meeting him, we just had a really good vibe. What I appreciated the most from Jerod was his honesty. He was totally upfront about the process and pricing- which we did not receive at other dealerships we looked at. When Kings didn't have the exact model/color we wanted, they went and got it for us and had it ready the next day, and even gave me a loaner car to drive while we were waiting! I would highly recommend Jerod and the Kings Mazda crew. They are first class.

Haley Dickinson

13 de abr. de 2016

Working with kings mazda was great. Jerod was great to work with. the entire process was quick and easy and all around great. Thanks for helping me get my first car!

Kelly

11 de abr. de 2016

I was incredibly impressed by the service I received from John. He made the entire process a breeze. I would definitely recommend him to all of my family and friends.

Castro

10 de abr. de 2016

The team of Jerod and Tim were simply a pleasure to work with. They are not just knowledgeable of their cars but bring a level of trust and professionalism to the negotiation rarely since in car sales people. I would highly recommend them. Thanks,Artemio Castro

Kate

5 de abr. de 2016

I would like to thank all staff Kings Mazda and especially Jerod Graber who provided great service and helped with making right decision. I have got a good deal and perfect service. Thank you!

booyah68

2 de abr. de 2016

Without planning to, we ended up buying not one, but two Mazda's for our house. A 2013 3 Hatch and 2014 CX-9. Both in great condition with low miles. John was great to work with and very accommodating. I'd recommend them to family and friends and when the time comes we'll be back.

ufaquarian

2 de abr. de 2016

I was in market for a Cx5 , the salesman was way too pushy and degraded other vehicles i was considering without any material reasons. Glad I purchased it elsewhere.

Mazda#3driver

1 de abr. de 2016

Great place really helped me find the best car worth the 4 hours I love my new car it's great and awesome !! Perfect car

Heather C

1 de abr. de 2016

I had a great experience with Kings Mazda and would definitely return. This the first Mazda car I've purchased and will not be my last. The salesman was very knowledgeable and helpful, and had pretty good sense of humor to go along with it :-) Everyone there was very helpful and friendly and I would highly recommend anyone looking for a Mazda to shop there.

Bill.F

28 de mar. de 2016

I was stuck on a scooter (really) after surgery. I contacted Kings and ended up in email traffic with John Adams. He was extremely helpful and was patient with me as delay upon delay kept me on the #$$#at scooter for 12 weeks.I ended up buying elsewhere but would recommend that people include Kings (and John Adams) in their Mazda list... Bill

carguy

27 de mar. de 2016

Purchased my car from young Igor. I left it there after purchase because of a vacation trip. He took care of being able to leave my car there after purchase.

Sherry7767

26 de mar. de 2016

This is the third car we've purchased from King's Mazda in 2.5 yrs. John is great and we would recommend him for your car needs!Thanks John!!

love my miata

26 de mar. de 2016

I appreciated the no pressure, just information attitude of Jerod. He was easy to work with and I love my new Miata. Thanks for everything.

BrookeKleinholz

24 de mar. de 2016

I went to Kings Mazda to purchase a used vehicle that I saw on their website. When I saw it, I LOVED it! I took it for a test drive with Danny Helton in the back and the car made a clunking noise while I was driving it. He told me that a rubber bushing needed to be replaced and it was completely safe to drive and every vehicle they have goes through an inspection. When I sat down with Danny I had them take money off of the price because I knew I would have to get the bushing replaced. They took $200 off. I went home with the car completely satisfied even though I knew I would have to get the bushing replaced. I took the car to my mechanic that my family and I have been going to for years to replace the bushing. They called me 20 minutes after having it in the air and told me that the left axel is bad and is also leaking transmission fluid. They told me the car is unsafe and to not drive it until the axel is fixed. If Kings Mazda inspected this vehicle they would have easily seen that there was a leak. If my macanic could see it, they should have seen it and fixed it. I had to get the car towed to Kings Mazda because I live on the West Side of Cincinnati which is about 40 minutes away. The tow cost $144. Kings Mazda Service department replaced the left axel and sealed it to prevent any more leaking. Tim was very nice and helpful and called me to keep me up to date with my car. I asked to speak to someone about getting reimbursed for the tow and they told me I had to speak to the used car sales manager. Of course he was not in at the moment so I left the receipt for the tow with another salesman and they said the manager would get back to me. That didn't happen. After a few days I took my car back to my machanic to look at it again because now I don't trust Kings Mazda and it is STILL leaking. They replaced the axel but the axel moved around and wasn't staying in place like it's supposed to. My machanic physically moved it around and said, "it should not be doing this". My machanic said it could be something inside of the transmission that holds the axel in place and I need to take it to a transmission shop. The clunking noise that the car makes isn't even the bushing, it's the sway bar end link on the left side that needs to be replaced. So that was just ANOTHER thing needed to be done to this car. At this point I am completely frustrated, upset and so disappointed with my big purchase. I called and talked to about 5 different people at Kings Mazda because the used car sales manager, James Anderson, was never available. My machanic even called to talk to someone about where to take it or if they take the car back again and fix it themselves. Finally they said that they have no transmission guy to fix the car and if my machanic found a transmission shop, they would pay only up to $300 to get whatever needed to be fixed. My machanic sent me to a transmission shop to get my car fixed and for them to figure out exactly what was wrong with the car. It was a cat and mouse game trying to get a hold of James Anderson to have him pay for the repairs or talk to the lady at the transmission shop about the costs. I also still needed to get reimbursed for my $144 tow. That was almost the cost of one of my car payments.Trying to get my money back from James Anderson, again was a cat and mouse game. When I did get ahold of him he told me I needed to fax the tow receipt to him. The lady that answers his phones didn't even know his fax number. So I had to call back later. I felt like I was a constant bother to him which I was because they sold me a car that I couldn't even drive. My car has been in the shop more than I have driven it. I've only had the car for about 2 to 3 weeks at this point. I haven't even gotten my paperwork in the mail yet. Finally I received a check in the mail for $144 for the tow. Through all of this the only helpful people at Kings Mazda were Matt from the finance department, who helped me get in with the service department when I needed to get the axel replaced and Danny Helton, my salesman. If the company refused to reimburse me for the tow he was going to give me the money from his own pocket. I shouldn't have to pay for a tow to Kings Mazda considering the reason it's getting towed is because they sold me an unsafe car that I couldn't even drive back to them to fix. So far having this car I've had to get the front left axel replaced and sealed, get a rubber bushing replaced and I also have to get the sway bar end link replaced. I would have never purchased this car knowing it had all of these problems. I would hope no one would sell me this car knowing it had all of these problems but Kings Mazda did. They either knew and didn't care or didn't know and didn't inspect the car whatsoever. Even though I am 23 years old I have purchased a car before and have great credit and could have gotten whatever car I wanted. I felt like I wasn't taken seriously. I work everyday and thought I was purchasing a safe and reliable car. That's why I went to Kings Mazda. I had to inconvenience myself and other people asking for rides because my car was constantly getting worked on. I bought a car so I could drive it. I drove 40 minutes to look at this car because I heard good things about this dealership. I will not be back and I'm glad all of it is over.

easy buy 123

19 de mar. de 2016

Bought a 2005 Hyundai sonata for my son , Jared was my sales rep , very easy to work with ,I did not feel pressured into buying a car , it only took about a half hour to purchase a car .

Johnacree

17 de mar. de 2016

The sales staff were very friendly, and easy to work with. My sales rep, John Adams, was helpful and knowledgable. I didn't feel over pressured into my purchase. I would certainly consider Kings Mazda for future car purchases.

Marc

8 de mar. de 2016

Bought a used car on my first day at the first dealer I visited. Though it was not a Mazda, they had what I was looking for on the lot. I got a fair price with a short, low-stress negotiation. John was informed about the cars and the process and made things go smoothly for me. Ian was equally good with me with the financing and closing papers. I would recommend this dealer and team without reservation.

Zumbagirl

7 de mar. de 2016

I had done my research online about the car I wanted to buy, and chose Kings Mazda because I have a friend that has purchased several cars here. John Adams was my salesperson, and he was very laid back, not pushy, but informative! I liked that about him, and he didn't try to get me all emotionally attached to the car to pressure me into buying it. It was an easy, low stress process! I love my new Cx3!

alexcorson

7 de mar. de 2016

I went to Kings Mazda looking for a certified pre-owned Mazda 3 and that is exactly what I found. I was first greeted and shown around the lot as soon as I arrived. I was given a lot of helpful information about the cars that I was looking at. Finding the right car in my price range was very easy at Kings and the car salesmen were also very helpful. I received great customer service and would definitely recommend for people to buy from Kings Mazda!

lucasrayburn

6 de mar. de 2016

Thanks to Megan and King's Mazda for working with me and settling my nerves. I purchased a truck earlier in the week and never got to leave with it. Thankfully, that dealer heard something strange and saved me from leaving with a bad motor. I found a nice Sierra listed on King's Mazda website and checked it out in less than an hour. Megan made sure everything was good to go on the truck and closed the deal with me. I'll admit that I was kind of a pain in the button and probably at least a little annoying. She calmed my nerves and I was comfortable. If you need a new or used vehicle, stop by and see Megan.

Wendy62

6 de mar. de 2016

Amazing place, wonderful people in the service department always very helpful and extremely polite and friendly. Usually in and out Without a long wait. Will continue to bring my car here.

GT

3 de mar. de 2016

The power brake booster failed on My wife's car. I dropped it off unscheduled at Kings Mazda this morning at 7:30. They fit us in, replaced the brake booster and had it ready for us to pick up this afternoon! And they did it for NO CHARGE! Plus we got another free oil change. That is 15 free oil changes on this car so far! I think we'll be sticking with Mazda and Kings Mazda for a while. Extremely pleased

BallSocialDirector

2 de mar. de 2016

This dealership was top notch and Lloyd went above and beyond my expectations. From the sales to the finical to the service, it was a 360-degree of satisfaction.

sbalmos

27 de feb. de 2016

I previously purchased my Mazda 3 from Kings years ago in 2007. After extensive research of what dealer had what stock, I decided it was time to jump to a CX-5. One call at lunch time at work to John had everything decided - a price better than I expected on the first response, no negotiating necessary. All I had to do was come in Friday afternoon and sign. How can you beat that? And I'll continue to have my next Mazda watched over by Tim in service, and his amazing photographic memory (how he knows all of us by first name, I don't know...). Thanks again!

Shannon

25 de feb. de 2016

Jerod was very helpful, friendly and patent!! Thank you very much! It was a very painless process! I will go back again in the future!

Evan Previte

24 de feb. de 2016

I had the pleasure of working with John Adams, he was a great guy, very possitive, and helped me get the Mazdaspeed 3 into my price range. I would recomend him to anyone looking for a mazda.

klwilso1

17 de feb. de 2016

I work long hours with little down time. Had to take time to make the right decision. Learned a lot and Steve was extremely friendly and helpful. I recommend Kings Mazda, the team is first rate.Karen

A very satisfied customer

16 de feb. de 2016

We called Jerod couple of hours prior about a car we were interested in and when we got there, the car was "ready to go". When we called about a second car the next day, he had it ready for a test drive too with the car running, all warm & toasty for us. We made our decision that day and it was quick and painless, the car was cleaned and paperwork was ready to be signed. On top of it all, Jerod was genuine, honest and very down to earth. When he brought a snow shovel to shovel snow off our personal car, that did it for me!Thank you Jerod for your humility! You truly were very easy to deal with and our used car experience was very smooth and flawless thanks to you! Nice job!!!Thanks again!

divademon1999

15 de feb. de 2016

everybody was great. IGOR went above and beyond to help us get our dream truck. thank u so much. it was a great experience and will come back soon

Dblt6

8 de feb. de 2016

I viewed a car the night before, went there the next day and got it. John and Danny were able to get me in the car I wanted, under my budget, and within a reasonable time. Also got a really fair price on the car I traded in, which had quite a lot wrong with it body-wise. Would recommend!

Ahooper

7 de feb. de 2016

I called prior to arriving and let Igor know what vehicle we were interested in and by the time we got there the vehicle was ready for a test drive. Our service was flawless and everyone showed their superb professionalism! Won't ever look anywhere else! Thank you kings Mazda!

Scott45044

7 de feb. de 2016

Danny was really great to work with. No high pressure sales and answered all our questions. Streamlined the process to speed up the overall transaction.

Kelly

5 de feb. de 2016

I am very pleased with Kings Mazda! There was no high pressure sales like we have received at other dealerships. We came in to buy a used car for our son. Our Salesman, Steve Holt, did not try to talk us into going over the budget we had to work with. He was very honest and up front with the whole process. He really made us feel he had our son's best interest at heart. I will recommend my friends and family to Kings Mazda for any new or used car purchases. The customer service from start to finish was amazing. Thanks Steve Holt! Our son is so happy with his new car!! I will definitely be back in the future.

KYMark

1 de feb. de 2016

I didn't buy a Mazda, butI love my new Jeep Grand Cherokee from there! King's Mazda was easy to deal with and made the process go smoothly.

Brittney

1 de feb. de 2016

I am so pleased with Kings Mazda! I drove through the lot looking at used cars and I fell in love with a car right off the bat. We checked my credit and I had to come back two days later to see if I was able to get my car. I was lucky enough to be taken care of by Jerod and I couldn't be happier. He made everything super easy and understandable for me, considering this was my first car purchase. He was also very friendly and entertaining while we waited. Jerod made sure he did everything he could do to make sure I got to drive my new car home that night. I would recommend Kings Mazda to everyone and I would especially tell them to see Jerod. I love my new Mazda 3!

Benny C

1 de feb. de 2016

This was the second new car I've bought in a decade so needless to say I was new to the experience! Pulled up to the Kings Mazda lot, it was the first time I've ever enjoyed walking around w/out anyone bothering me. We decided to head inside where we met Tim. He was genuine, easy to talk to and let us test drive a few cars. He went above and beyond later that evening by emailing me back well after office hours. We popped in the following afternoon to talk numbers w/ Tim on his day off no less. His hard work, patience and positive attitude resulted in a very happy customer and proud owner of a Mazda. All in all we had a great experience, a co-worker of mine bought his second Mazda from Kings a few months ago. I'd recommend these guys and ask for Tim, he was solid.

Tim Allen

1 de feb. de 2016

John was very easy to work with on the purchase of our new car and handling the purchase of our current leased vehicle. We've never bought a Mazda before, but it will be the first dealership that I'll go to for our next vehicle.

Dough

31 de ene. de 2016

I would highly recommend Kings Mazda and John Adams. My experience couldn't have been better. Helpful, no pressure, great service, friendly people. Love my new car!

johns319

29 de ene. de 2016

It was my first time buying a car so I was little nervous. Mark did a great job setting everything up. Jerod had already had the car out front warming up when I got there, a level of service I never experienced on my previous test drives. Jerod immediately made me feel at ease which is important when making such a big decision. Even after I purchased the car and noticed the muffler was disconnected from the center pipe, Kings Mazda was kind enough to look at it and get it fixed with no questions asked. Exceptional service! Would recommend to anybody.

Morgtay

26 de ene. de 2016

Mazda was extremely helpful and willing to work with me. I would definitely recommend them to anyone I know. I will be coming back for a newer car in the future.

savage10

25 de ene. de 2016

Tom Ziegler was great to work with. He did not pressure us to buy and answered all of our questions. He was very professional and actually worked for us to get the best deal which is something you don't see a lot of. This is our 2nd Mazda from Kings Mazda and both experiences were extremely good.

Gary C

24 de ene. de 2016

I wish I could say it was a pleasant experience. I contacted Kings Mazda through their web site for a internet quote on a CX-5. I received a follow up email from a John Adams who ask if I had any questions, Since I had emailed about a price on a specific car on their site I again requested a price on this car. His response was " This vehicle retails for $31,855" (the sticker price). Car was not discounted a penny. So as a consumer I will show my displeasure by buying the car somewhere else and for substantially less and sharing my story with this review. I even called the dealership twice and spoke to a very pleasant young lady named Sandy and ask to speak to a sales manager to maybe assist with this problem. I was put on hold each time and no one ever picked up. Not a good experience.

theohal1

19 de ene. de 2016

I was overall pleased with the experience of buying a car at Kings Mazda. The financing took longer than I thought it should and I don't feel like we got the best offer at first (until we pushed back). Other than that, things went very well. Steve was very friendly, professional, and honest. He wasn't pushy at all ...just helpful.

Bryan

19 de ene. de 2016

We were impressed from the beginning when Chris Gaston greeted us as soon as we walked in the door. He was willing to help us and made us feel comfortable. It was worth the hour drive. We are happy with our new car and the service from everyone at Kings Mazda. We would definitley go to Chris again to buy our future vehicles.

4707699pg

19 de ene. de 2016

It was a pleasure to work with Danny at Kings Mazda. He was very professional, kind and quick to meet my needs. Danny did an awesome job!!

Cynthia

18 de ene. de 2016

From the moment Danny picked up the phone he was on it! He listened to what I was looking for, researched his inventory and called me back with his findings. I chose the one I was interested in and he even test drove the SUV for me before I came out so there would be no surprises. We met Danny at Kings Mazda and test drove the car and knew right away that it was perfect. He and Ian made the financing process quick and easy and got us the best interest rate ever!!! I would recommend Danny to anyone wanting a salesman who is not pushy, listens to their needs and works to get them the best financing available. Thanks again Danny & Ian for a very enjoyable experience.

Kally1226

16 de ene. de 2016

My husband and I came in on a cold Thursday night. I had no idea what I wanted but knew it was time for a change. Steve approached us and right away I could tell he was a great person, very friendly and laughing about the cold. He worked with us walking around looking at lots of styles and options in the cold. We found the right car took it for a drive and decided to come back Saturday morning to look at it again. I liked that we were not pressured to buy on the spot! Steve sent a friendly email thanking me for coming in and that he hoped to see us back Saturday morning. We came back and I did drive another vehicle but knew I wanted the first Mazda I'd taken out on Thursday. Steve and Jason were able to really work out the best price, trade in, and payment plan for me! The whole experience was amazing!! Great dealership and staff, and Steve Holt is an amazing guy! Will come back when I decide for another change but with this car may be a long time from now!!

abby1994

15 de ene. de 2016

Igor was absolutely amazing! He made the process of buying my first car stress free and easy. If you need a car good see Igor!

KickSpork

14 de ene. de 2016

Megan and the gentleman who helped me sign the leasing documents (I forgot his name, but very nice) were great! The process was easy, fast and I love the car. It is my first lease and appreciate the help that I had received from everyone.Thank you!

MDStauffer07

11 de ene. de 2016

This is the second time I purchased a car from kings Mazda and they were a fantastic place to get the two cars we were looking for. I highly recommend them. Steve Holt took the time to assist my 17 year old and I find the perfect cars. The smile on her face was priceless, but affordable :) Steve with the assistance of Jason Sink stayed right in my budget. I thought it was going to be impossible, but Steve and Jason made it happen!

Lrmoser

10 de ene. de 2016

I had in mind the Mazda CX-9 as well as the Nissan Rogue for my next car. I started at Kings Mazda and from the minute that I got out of my car, I had an amazing experience. John met me at the door and showed me my options, never being pushy. The other sales associates made me feel at home. After the initial test drive, I made it clear I still wanted to check out my other options, and was met with no pushiness. When I went to the other dealership, the customer service didn't compare to what I had experienced at Kings Mazda with John Adams. My Mazda is a great car, and it sold itself to me, but what really sold me was the customer service.

at

9 de ene. de 2016

I had spent some time looking for the right vehicle at the right price, and Kings Mazda delivered. Steve was friendly, helpful, and knowledgeable. I had plenty of time to get comfortable with the vehicle and confident in my purchase. I would highly recommend Steve and the rest of the staff to anyone looking for a quality experience at a dealership with an excellent selection at a fair deal.

toneybr

7 de ene. de 2016

Everyone there was very helpful. They made the whole process super easy. And I got a great deal. The prices were super reasonable. I would recommend kings Mazda to al my friends and family.

kirwin

6 de ene. de 2016

My husband traded in our gas guzzling, rear wheel drive vehicle for a Mazda CX-5. We worked with Megan and she made the process quick and easy! They gave us exactly what we wanted for our trade and in no time, we were driving off of the lot with our new (to us) 2016 Mazda!

rhoadekl

6 de ene. de 2016

I had been looking at purchasing a car for going on the past two years. I have had some terrible experiences to say the least with other dealerships, as well with sales people. I started looking only online for vehicles instead of visiting places in person, and if I really liked something online then I would take the expected awful visit to each place to which I always tried to avoid. In December of 2015 I decided to just stop in because I had seen a 2008 Mazda CX-7 online that I was interested in. Usually when any sales people at dealerships begin to walk towards me I jump back in my car and bolt. Jerod approached my boyfriend and I amiably and without jumping down our throats about the car we were looking at. He actually treated us like humans, and had a normal conversation with us. I was very glad to see how nice he was, and treated us as the main priority verses a sale as the priority. Jerod was even willing to let us test drive the vehicle without him tagging along, making it easier to relax allowing myself to see if I really did like the car or not, and not listen to a sales pitch on the car itself. I fell in love with the car to say the least. When we arrived back at the dealer Jerod asked what we thought, and again focused on us verses a sale. After discussing prices and coming to an agreement on a price in which he stayed on my side verses getting as much money out of me as possible, I am happy to say that I am now a proud owner of a Mazda CX-7! Jerod has even managed to contact me about setting up touching up the scratches with paint/buffing which was agreed in the price when I signed since purchasing the vehicle. I cannot thank Jerod enough for all of his time, patience, hospitality, friendliness, generosity, and compassion. The most unassuming car salesman I have ever met in my life. If you want the least painful, best possible car buying experience I recommend going to Kings Mazda and asking for Jerod. You won't be sorry that you did, and you will leave happy, stress-free, and thrilled with a new car just like I did!!!! I know in the future who to buy my future vehicles from, and again thank you so very VERY MUCH!!!!

yosto

4 de ene. de 2016

I got the car I wanted at a price I'm happy with. The customer service was good, and Tom Ziegler was especially friendly and helpful throughout the process. Would recommend.

seveslage

4 de ene. de 2016

My wife had her heart set on a 2016 Mazda3 since she first saw one in November of 2015. After a test drive early December and one additional visit to the dealership at the end of December, we decided to pull the trigger and buy our first Mazda. The buying/sales process was easy, Chris G was pleasant to work with, and the car is awesome, of course.

KeckJA

1 de ene. de 2016

John Adams and Ian Pappenheimer were great. Even though it was New Year's Eve and everyone would have rather been with family, friends or just anywhere except work the team at Kings Mazda took the time to not only answer any questions and help me with the purchase of my new Mazda3, but they made my whole family feel at home. Thank you!

Hoosier

1 de ene. de 2016

This was an online deal that was approved and then picked up the next day. A very good experience and no hassle is my preference.

shandon

30 de dic. de 2015

I had a great experience buying a new Mazda 6. They worked with me on my trade in and I plan to work with them again when my lease is over. Lloyd was very friendly and he made it an easy car deal.

jasonherman1975

30 de dic. de 2015

This is the 3rd Mazda I have bought in recent years from Kings Mazda. These guys are great. They make working the transaction online and via email simple. There are no hassles or hidden surprises when you get to the dealer. You can't find a more friendly and customer service focused group of people in the car business, and trust me, I know. I buy more cars than any sane person should. And John is a great sales person and how could you ask for anything more than a guy who is a decedent of the great John Adams himself? For you history buffs out there, you know that is golden. Kris and Jason are also two of the most approachable and honest sales managers in the business. Thanks again for another great experience. I'll definitely be back, sooner than you would expect. Jason

joe4

29 de dic. de 2015

The entire team at Kings Mazda, starting with Matt, made a great buying experience this past weekend.Matt worked to keep my within my budget, and helped my find the best deal for my families needs.

searsaw

28 de dic. de 2015

My salesman was Jarod Graber. He was extremely knowledgable about the cars and worked with me to get me the car I wanted that was within my budget. He was honest about the things I should get and helped me weed out the things I didn't need. He was even able to match the great interest rate I was already approved for from a different bank! Highly recommend Jarod and Kings Mazda.

katie288

28 de dic. de 2015

Out of the 7 dealerships I visited in my car-buying process, the staff at King's Mazda stood out as the most professional, informative and friendly that I worked with. My test drive was excellent. Matt was very knowledgable about the vehicles I tried and made sure that I got to test out all of their features. He and Jason were excellent at explaining the leasing process to me, since it was my first car lease, and were able to answer every question about the numbers that my dad and I had for them. I never felt pressured and they worked with me until we came up with a deal that fit both my budget and my needs with minimal haggling. Most importantly, I appreciated that they were respectful of me and treated me as a valued customer in addition to my dad. I absolutely love my new CX5 and would recommend King's Mazda to everyone.

laura429

27 de dic. de 2015

Let me be very clear--I do NOT like shopping for cars! I was car shopping for the first time in over 10 years, so needless to say, I was not a savvy shopper. John was very professional and informative. He treated me with respect and realized that even though I was not the most savvy car shopper, I had a brain and was fully capable of understanding the financial details. He explained the big picture of leasing vs. purchasing (something I had never previously considered). He was very patient and helpful--I never felt rushed or pressured in any way. I knew what I wanted and what I was willing to pay, and we came an agreement with minimal haggling. This experience at Kings Mazda was in stark contrast to what I experienced at another dealership the previous day--they treated me like I was an idiot because I was not familiar with the lingo used in leases, and when I asked detailed questions about the numbers they couldn't answer them and just laughed at me. I will definitely go back to Kings Mazda and to John Adams specifically (although the entire team at Kings was great--from what I saw, you can't go wrong with anyone there!)

debS

27 de dic. de 2015

Maybe because it was the Christmas season, or the mood, but our experience at Kings Mazda was "no nonsense". This is our third experience at Kings Mazda and John Adams was a pleasure to work with. We found him to be easy going, no pressure and professional. Since the car was for me, I appreciate that he directed the questions to me and treated me with respect. I told him what I wanted and he delivered. Love my new CX5 and the way I was treated from our sales person, John, to the Finance manager and then the Sales Manager Mark. Thank you all for a great car buying experience!!!

Steph8

26 de dic. de 2015

Kings Mazda has always been a place to get cars for my family, now I know why. I just purchased my first vehicle and I couldn't be any happier! Jerod was there every second with me and told me what he knew about each vehicle I test drove. He answered all the questions we had truthfully. Both Ian and Jerod were friendly as could be and helped me with everything I needed to know. Usually you are crowded and pressured by places like this, but not here! They have you the space and answers you needed. Thank you so much for your service!

Paula

26 de dic. de 2015

Buying a car can oftentimes be a painful experience. I have to say that this car buying experience was one of the best I have ever had. Jerod was not only professional and knowledgeable, but pleasant as well. I would highly recommend him.

happyMazda6

23 de dic. de 2015

Able to quickly and easily negotiate over email since I prefer that to using a phone. Chris was very knowledgeable and able to answer questions about the car and the process with ease.

Lillygoat

21 de dic. de 2015

In spite of a few stumbles on my end of the car buying experience, Jerod was excellent and friendly. No mucking around- just a great buying experience and I am very happy with my car.

happycamper

20 de dic. de 2015

Working with Jon at Kings Mazda to purchase our car was a great experience. We are very glad we ended our car search with them!

bbitner

16 de dic. de 2015

Danny Helton is not only an outstanding professional but a even better person. Danny was forthcoming with all the information my daughter needed to make her purchase painless and extremely easy! My family was referred to Danny from my wifes co worker and now we are lifelong customers and will refer Danny to any and all family and friends without hesitation.In a business that is often looked at as shady and dishonest it was a pleasure to find an honest, personable and caring professional who goes the extra mile for his customers. Our expectations were exceeded and we highly suggest you shop Danny and Mazda.

bensona8891

16 de dic. de 2015

I had pretty much no idea what car I wanted and Jerod helped me find a car, even one outside of dealership because they didn't have any that fit my budget/preference and I was on a time constraint. We went to see the car and it turned out great, and I purchased it! It felt like I was dealing with a more friend than a salesman, and the whole process took awhile but didn't seem like it. I am very happy with the whole experience and like my car very much

s944

15 de dic. de 2015

I couldn't be more happy with my recent used car purchase from Kings Mazda. I worked with Jerod Graber and he made the process a breeze. The finance department was able to get me a much better interest ate than my bank which I thought was awesome. I recommend Kings Mazda and ask for Jerod Graber!

Judy

15 de dic. de 2015

I bought this new car after 12 years with my old one. This car is so awesome!!!!!! I also had a great experience with my sales rep Jerod Graber. He was very patient with me and explained everything in great detail and wouldn't let me leave until he was sure I understood how it all worked.I would definitely recommend Jerod if you are looking to buy a car AND I would recommend a Mazda from Kings Mazda! They worked with me on price and finance. You won't regret it!Judy Green

Kahoot

14 de dic. de 2015

I went 14 years without a car and the last one I purchased was in 1982. I did a lot of research and dealer visits. Kings Mazda is who I chose to buy from. They offered the perfect combination of product, price and no hard sell sales tactics yet feeling confident my salesman was knowledgeable and confident of his product. After the sale, the service department continues that feeling of confidence that I made a great choice of making this my dealership of choice.

Mrcalos

14 de dic. de 2015

I give it a 10/10. I fell like I am apart of the Mazda Family. They all worked with me. Jon' personality was great.

hridge3

13 de dic. de 2015

Jarod Graber and Art Husted were extremely friendly and accommodating during our experience buying my car. Jarod was helpful in helping us decide between a new or used vehicle and comparing the prices, and there was absolutely no pressure involved with purchasing. It was also a surprisingly fast process to buy the car because we have bought a lot of cars and know how it can take a couple hours to get through all the paper work. We didn't feel finagled into buying anything extra, and it was an overall pleasant experience. Thanks a lot!

don1976

12 de dic. de 2015

Chris Gaston did a great job of listening to us and finding us what we needed in a timely manner. Chris is a true sales professional. It was a pleasure to work with him.

wlharrisjr68

12 de dic. de 2015

After buying my vehicle it had problems but no fear. The great people at Kings Mazda took care of me they made sure I was happy with what ever I drove away with.

Bob

10 de dic. de 2015

Matt Phillips was the sales person who helped me buy my new Mazda. He was very patient and helpful as I was trying to decide on the color and options. Matt was also very helpful after the purchase in showing me how to operate the new technologies and to set up the Bluetooth connection to my phone. Thanks Bob Wells

3rd great experience

8 de dic. de 2015

Megan does a great job. This was our 3rd car purchased at Kings Mazda with Megan. The gentleman in finance (can't remember his name) was also good to work with and explained everything.

Happy customer

5 de dic. de 2015

This is the second car we have bought from Mazda this week. Danny was our sales representative and has our business for any future purchases. He is quick, efficient, and has the customer's best interest in mind. Excellent experience! Thank you Danny :)

Sycamore6

5 de dic. de 2015

This was our first interaction with Kings Mazda Dealership. Danny Helton and Igor Titov were great to work with and made the purchase of our Certified Pre-owned CX-9 a positive experience!

Disgusted

4 de dic. de 2015

We purchased a 2004 Mazda 6 with only 81,000 miles and thought we had bought a decent car. How wrong! We had to have $500 in front end repairs and then the engine blew!! The general manager said so sorry you are having problems, but there is nothing I can do! Our mechanic stated that there was NO WAY Kings Mazda did not know about the condition of the motor. DO NOT do any business with Kings Mazda. Dishonest crooks!!

buckeye5

1 de dic. de 2015

I have previously leased 4 other Mazda 3's from Kings Mazda. My current lease was up and I knew going in I wanted to upgrade to the 6. Danny met us at the door and was friendly and energetic. Took the new 6 for a test drive and was ready to make a deal. Danny and the other gentlemen I worked with we're friendly, funny and cut out all the tricks. Before too long we came to a deal that made sense for me as a recent college grad and that was that. I was in and out including the test drive in under 90 minutes and they all stayed late to finish the deal given my limited availability with work. I would highly recommend going to Kings Mazda again as I have done over and over already. I'm sure my next car will be from Kings Mazda in 3 years as well.

MuddauberE

30 de nov. de 2015

We looked through several different dealers and Art from Kings Mazda was by far the best Sales Professional we dealt with over all. Highly recommended!

schmidr3

29 de nov. de 2015

I got a great car for a great price. It was the most efficient car buying experience I've ever had. My salesman, Danny, made buying a car a very pleasant experience. I would definitely recommend Kings Mazda to all of my friends and family!

Brian

29 de nov. de 2015

Danny Helton and everyone at Kings were great. No pressure, easy to talk to, and extremely patient. Danny and the staff worked to answer my questions and explain my options. They ended up staying more than an hour after the dealership had closed to make sure everything I needed was taken care of. I drove down to Kings from Dayton and it was worth the trip for the friendly and helpful service.

Malissaty

28 de nov. de 2015

After many days of car shopping ,dealing with all different kinds of salesman . Mazda was a pleasant and professional experience . Megan was very competent and professional ,loved working with her through process .

Darby

28 de nov. de 2015

In the past when I have bought cars it has been super stressful and I never felt like I got a good deal but when I came to see a car I really liked at kings Mazda today Steve made it very easy fast and most importantly had fun with my kids durning the process! So it made our decision easy to buy a car from them and I feel like I got a good deal!!!!

ggw4479

28 de nov. de 2015

My sales person was knowledgeable and was able to answer all my questions along with being patient. The finance process was quick and well explained.

Rachelb

28 de nov. de 2015

Overall I am highly satisfied with the new car I bought at Kings Mazda. The sales man was friendly and made the process seem seamless. It is great benefit that this location provides oil changes every 5,000 miles.

Nonahuhn

28 de nov. de 2015

It was a pleasure doing business with Matt Phillips. He was very easy to work with and respectful. I would certainly recommend him to anyone looking for a new Mazda. The whole experience at Kings Mazda was way better than my previous experience buying my Prius.

Twelve

27 de nov. de 2015

Picked up my car today Liked the sales man Did not feel pressure that is why I bought thereHopefully I will be very happy with my choice it's my first Mazda!

rob mootz

25 de nov. de 2015

nice experience ,but they wouldnt let me have the potted plant in the corner even though my credit was great. lol hope they get #1 MAZDA SELLER OF THE YEAR EVEN THOUGH THEY DIDNT IN 2014.really friendly group of people!

DEvans007

25 de nov. de 2015

My experience was hands down fabulous. Matt P., the dealer was awesome, and I love my new mazda 3 grand touring! I would definitely recommend.

Swisher1

23 de nov. de 2015

Danny listened to my specific needs and wants and provided the perfect option for my taste and budget. I am extremely satisfied! Thank you, Danny!

Miller,cody

23 de nov. de 2015

Steve was there for me and helped me get the best deal for my car , showed me the in and outs of the car great customer service

Famof5

22 de nov. de 2015

We bought a CX9 from Danny Helton at Kings Mazda 2 years ago - which we love. It's an awesome family car. We came back when it was time to buy another car, and just purchased a Mazda 6 from Danny. Danny is a no BS salesman who is truly looking out for his customers. He got us top dollar for our trade-in last time, and made sure we got the best price possible for this purchase. Similarly, the service department has been easy to work with. The free oil changes are a great bonus! We appreciate the sales and service at Kings Mazda so much, we left Danny with criteria for a third car, so he can hunt down another great car for us. Our driveway will soon look like we hit the Kings Mazdza trifecta!

timinqueue

21 de nov. de 2015

Everyone here was easy to work with. Steve answered all my questions about my Mazda 3 and showed me some things about the car I hadn't learned about in researching it.

Banne79

21 de nov. de 2015

This is our second purchase thru Danny at Kings Mazda. His no pressure, laid back personality made us feel as if we were good friends as opposed to just another customer. We'll definitely be coming back to Danny for any future purchases!

deerhunter

21 de nov. de 2015

They are concerned about every question that you could possibly have . They treat there customers with great respect. No pressure. They are a fantastic group of people.

Thebrittford

18 de nov. de 2015

The staff at Kings Mazda was great, they were on point, up front and efficient- which to me says they respect my time and understood my goal in the vehicle I was looking for. Jerod was a straight shooter, making buying a car there a good experience instead of being nails on a chalk board. Thanks

MuskieJ

18 de nov. de 2015

This is the second car we have purchased from John and we have been very pleased. The experience was very smooth for us to find the car we wanted.

slt

18 de nov. de 2015

I recently leased a 2016 Mazda 3 from Kings Mazda and the experience was awesome. Jerod was so helpful, no pressure and worked with me to make sure I felt comfortable with the car. Honestly this is the first time I've ever left a dealership without having buyers remorse. Great job to all!

Bigdebt52

17 de nov. de 2015

We bought a 2012 Hyundai Santa Fe and already love it. John did an excellent job of negotiating with is so we got the best deal and a great car. John stepped up to work with us when another sales person was too busy to see us today. Thanks John

Karen B

17 de nov. de 2015

This is my second purchase with Megan. She is great to work with. She is very knowledgeable and helped me get the car I wanted. I highly recommend working with her.

r.greenman83

16 de nov. de 2015

Tom was a pleasure to deal with, very friendly and knowledgeable. I would highly recommend this dealership to anyone in the market for a new Mazda.

571206dos

16 de nov. de 2015

Everything went smooth, everybody was very helpful and no pressure, we had our time to make our mind and overall all the possible options to get the right model, pricing and financial options.This is our 4th car purchased on this dealership and I would highly recommend a Mazda vehicle and Mazda Kings Auto if you are thinking on a new vehicle.

LaurenB

15 de nov. de 2015

Danny was great!!Told me and showed me everything. Would recommend him to anyone !!! Thanks so much for a great experience for my first "big girl purchase" !!

jocodev

14 de nov. de 2015

I arrived to Kings Mazda looking for certified used Mazda 3's after doing some of my own research. Jerod approached me and was able to answer all of my questions I had for him. He quickly got me into a Mazda 3 to test drive with my family. I didn't really find the car I wanted in the morning, but Jerod called me later in the day to tell me he found exactly the car I was looking for. I came back to test drive the car, which I absolutely loved and decided to buy. Jerod was great to work with during the buying process. I never once felt he was pushing me into anything I didn't want. I later talked with Ian about financing and he was also very informative. He explained the warranties to me and did an excellent job showing me which ones I would most likely consider. My experience with Kings Mazda was amazing. I would recommend this dealership to anyone buying a car. The staff is super friendly and very professional!

Dawn T

13 de nov. de 2015

Buying a new car can be a scary endeavor. The associates at Kings Mazda are amazing. Danny Helton was an exceptional sales professional. He was very knowledgeable and helpful with all aspects of the experience. He put in the extra effort by helping me on his day off to make sure I was comfortable with the buying process. Thank you!!!

christobile

12 de nov. de 2015

I walked in with no expectations, just a bit of research that I had done on a few used cars. I talked with Mark, who forwarded me on to Tim. Tim was very easy to talk to, a personable fellow and willing to allow me (customer) to let him know what I was looking for. Tim saw I was not pleased with the initial car I came in to look at, but somehow found just what I wanted.

Nharrod

12 de nov. de 2015

Tim was my sales rep at Kings Mazda & was amazing!! He explained everything in great detail. Sat with us when my car was getting detailed & was very personable. The gentleman in the finance department was just as friendly & helpful. Absolutely recommend Kings Mazda!!!

Dhatchel

12 de nov. de 2015

Friendly and fair,Great experience all aspects of the sale were handled professionally and fairly. sales staff and finance staff were professional and friendly. Overall a great car buying experience. Great job.

PottsHall

10 de nov. de 2015

Brian made the buying experience easy & enjoyable. All our questions were answered both pleasantly and professionally and his promise to help with after purchase issues was much appreciated. As a long standing customer of Kings Mazda it was gratifying to feel that our good relationship continues.

turleych

9 de nov. de 2015

The folks at Kings Mazda were very friendly, professional and they helped us make the right decision based on our needs. We ended up walking out with a beautiful new car with very little hassle! We are excited for our purchase and will definitely recommend the team at Kings Mazda to our friends and family!

ccc

8 de nov. de 2015

Really nice person, he drive me there to pick my new car. He is so kind, told me he was my new daddy and I can call him anytime I'm get in trouble. Thanks soooooo much!! Dad!

betheridge87

7 de nov. de 2015

Danny helped me with everything I needed. I was nervous when I walked in, but was taken care of immediately. I'm so excited about my car! Thank you Danny, I am extremely grateful.

Cvlutman

5 de nov. de 2015

The sales team, especially Tim, were attentive, and very professional. They answered all my questions and made the buying process extremely easy. I would recommend Kings to all my family and friends.

saraf

5 de nov. de 2015

It was a nice place with great people. I would recommend to my family and friends. Thanks for all your help picking out my car. :)

samvel1948

4 de nov. de 2015

I purchased from kings Mazda cx-5 two mouth ago and I purchased cx-3 yesterday.I am impress wit professional staffs specially representative Jerod Graber.I will recommend my friends and family members visit to King's Mazda

Hummer lover

2 de nov. de 2015

We arrived not knowing if we were purchasing a vehicle and left purchasing 2. A used Hummer and a 2016 Mazda 6. Great experience and never felt pressured.

aliann14

1 de nov. de 2015

This was my first experience buying a car through a dealership and it was great. I drove further than I had to in order to do business with this dealership. They have more selection than my local Mazda dealer and a great selection of manual transmissions that I was looking for. The staff were all very friendly and worked to meet my needs. I look forward to seeing them again when I come in for my free oil changes.

crazynewcar

30 de oct. de 2015

Megan was fabulous to work with! She answered all our questions, took the extra step, and made sure we were comfortable with out buying experience.

croth08

29 de oct. de 2015

We dealt with Jerod buying the car and Ian in finance. Wonderful team to work with, very friendly and have a great sense of humor! Being able to have fun buying a car is hard to come buy, and these guys hit the nail on the head!

lisabcurry

29 de oct. de 2015

Tom was wonderful throughout the process of selecting and leasing my new Mazda. He answered all of our questions and was incredibly helpful in explaining the different features of the car. Everyone here was incredibly friendly and they were great about working with us to agree upon a manageable monthly payment. I just drove home in my new car and love it! Great experience overall.

Roll1814

29 de oct. de 2015

Working with Megan was a great experience. I received a fair price and got a great car. I highly recommend buying a car from her.

dwiedmeyer420

28 de oct. de 2015

The sales employees at Kings Mazda did a great job in getting us our 2016 CX-5. Great car and great deal. The patience of the sales staff was bar none, allowing us to test drive multiple cars till we found the perfect one.

amanley

28 de oct. de 2015

I actually just went in for an oil change; but I walked out with a new Mazda3 instead. Jerod was great and even played along with me in surprising my daughter with my new purchase (which she will be able to drive in a few months herself). Purchasing a car is usually a very stressful, anxiety-filled experience for me. Today was so far from that. It was actually a fun experience. I will definitely be recommending this dealership and Jerod. Thank you again for everything you did for me today in order to get me into my new vehicle. Vacation is going to be a blast now!!!!

funcar

27 de oct. de 2015

There is a no pressure attitude at Kings Mazda which was much appreciated.Danny and John answered all our questions and were very helpful.We were very pleased.

rahulp1069

25 de oct. de 2015

Our experience at the dealership was very good and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Kings Mazda took care of us and made sure we were taken care of.

oliviaraeb

25 de oct. de 2015

I had the pleasure of working with John and Danny in purchasing my Honda Civic. They were both very helpful and made sure I was getting what I wanted. The company's overall customer service is amazing. Ian, the finance manager was outstanding as well. He explained everything in detail and was very friendly which I didn't have buying my first car. I love doing business with personable people and the employees definitely have that. I would definitely recommend Kings Mazda to anyone!

ErikaJoy

24 de oct. de 2015

After being given the run around by a different dealer (more than 4 hours!), it was such a relief to walk into Kings Mazda with them ready and willing to make a deal on my trade in as well as my new purchase car. John Koz was FANTASTIC!! He made the process very simple and quick. Even though they didn't have the color car I wanted on the lot, they were able to locate the exact car I wanted and have it ready for me to drive home within a couple days! Thank you SO MUCH for making the car buying process a little less stressful! You guys are awesome!

Kmurphy

24 de oct. de 2015

Our experience with Danny and everyone and Kings Mazda when my daughter bought her first car last week, lead me to purchase my new car from Danny today. Danny is extremely polite and courteous. He is also very knowledgeable about his products. He made us feel very comfortable and at ease through out the whole process. He took his time going over my new car and made sure I was comfortable driving it. He is definitely not your typical car salesman. His dedication should be commended. I will definitely recommend Danny and Kings Mazda to my friends and family.

Kmurphy149

24 de oct. de 2015

I absolutely love my new Mazda 3. It has everything I was looking for and Danny Helton was awesome! He was super friendly, easy to talk to, and he got us in our of there in a reasonable amount of time. He made sure that I knew how to use the Bluetooth in my car before I left. I would definitely recommend others to buy from him.

MH699

23 de oct. de 2015

Danny is great to work with. He goes past the extra mile to do what he can to help you. He listens and does not push anything. He's no Adam Hubb but is definitely the guy I am sending my friends and family to.

CHOTZ92

22 de oct. de 2015

Kings Mazda was ultimately focused on making sure I got exactly what I wanted by showing me all my options and being in constant communication with me. My salemans, Matt Phillips, was awesome. He was really easy to talk to and I didn't feel any pressure from to buy from him after the first test drive.

Lynne

22 de oct. de 2015

I love the new Mazda3 Hatchback. John Adams met with us back in April and we finally were able to make the purchase we fell in love with back then. He was very personable, knowledgeable and easy to work with. Our purchasing experience at Kings Mazda was top notch.

alyxcox

22 de oct. de 2015

i loved kings mazda! the matt was the best. He helped me work with my budget o find a car that I could afford. I hated car shopping but kings mazda made it easier.

AnxiousBuyer

21 de oct. de 2015

Chris and Kris made a great experience out of purchasing my new car. There was an honest, fair and even humorous approach that set me at ease and made me feel happy about my purchase. I definitely will recommend them to anyone looking to buy a car.

hmcnulty

20 de oct. de 2015

Danny and Jarod worked with me to find the best deal on the perfect car for me. They are an awesome team and I recommend them highly! Kings Mazda gave me a great "no hassle" experience.

Selizbrewsr

18 de oct. de 2015

Everyone was very friendly and helpful. Everyone I spoke to took the time to follow up with an email or phone call. I like that they were not pushy. I got a great deal and a great car!!!!

JaredFite

17 de oct. de 2015

This was my 3rd time getting a car through the Kings Mazda dealership and it was a pleasure as always. From the moment I arrived, to when I was driving off the lot with my brand new 2016 Mazda CX5, everything was handled speedily and with professionalism. Danny Helton led me step by step through the sales process and helped me understand my options moving forward. Whenever I may need a new vehicle, I will definitely be returning to Kings Mazda.

srconway

16 de oct. de 2015

Everyone at the dealership was friendly and helpful. They were not pushy and made sure that they had exactly the car that we wanted. Communicated well and very efficient

Bruce P

15 de oct. de 2015

Your Rep was Jerod ....... took care of my concerns well.I almost didn't get the Jeep, as I was surprised it didn't have cruise control....it's a 2010!!!Jared called the Chrysler Dealer nearby, and quickly gained what I think is a reasonable quote.50% of that figure became a discount towards the purchase price ...... that helped much in my decision to go ahead and get the Jeep.Really appreciate the effort......we like the Jeep!

ebell13

14 de oct. de 2015

This was my second visit to Kings Mazda. Unfortunately it was only 6 months before I had to return to get a new car because my first car was totaled. Jerod and Danny took care of me not only the first time but also the second time. These two men have gone above and beyond to make sure I was happy with my new car. There was not one bad thing to say. Matt was also very quick and thorough, made the process easy! Thank you Kings Mazada!! You have a lifelong customer!??

AbbyElizabeth

13 de oct. de 2015

Brian was very helpful and was not pushy like you would assume more car salesman would be. I felt very trusting of him and did not feel like I was being pushed to purchase. Brian was very patient and answered all of our questions straight forward and precisely. Ian was very helpful in explaining all the details of the biggest purchase I have ever made in my 23 years of life, and made me feel confident I was choosing the right thing and did not try to sell me anything unnecessary.

Mazda2016

13 de oct. de 2015

I had a wonderful experience at Kings Mazda!!! When I arrived I was greeted by Lloyd with a smile and was asked what brought me to Kings Mazda. It was so nice to be greeted but more importantly listened to and taken care of. Buying a car is a long process but with Lloyds help, patience, and friendly nature time seemed to fly by with no turbulence. I am in love with my 2016 CX-5 GT and I have Kings Mazda and Lloyd to thanks for that.

jasonherman1975

12 de oct. de 2015

If you are looking for a Mazda, these guys are the most competitive in the city. Jason Sink and Jerod Graber are awesome to work with. They are friendly, professional, straight forward, and don't play games. They will give you the best price and make sure you are satisfied. This is the second Mazda I have bought from them this year and would not have gone back if they were not the best! This is also my second 2016 Miata, the reason for the 2 fingers in the photo.

taylorlajohnston

12 de oct. de 2015

Sales representative was very friendly and helpful. He spent a lot of time making sure I understood the details of the features in the car.

Mmetzelaar

12 de oct. de 2015

Tim was awesome and super helpful throughout the process. Out of all the dealerships I visited he had by far the best customer service ability. I will highly recommend him and hope to deal with him in the future!

Wainio,D

11 de oct. de 2015

We came to the dealership with an online deal and we were not pressured into anything we did not want. All the staff were very friendly and helpful. We will definitely recommend King's Mazda to others. Steve and Ian were great !

Krgmazda

11 de oct. de 2015

My first car purchase at Kings Mazda was amazing. My sales professional, Jerod Graber, was very thorough and knowledgeable about the Mazda 6 and what would best suit me. He provided lots of choices of cars with various obvious which helped me to chose the one that I purchased. He was not pushy, he allowed me to talk through my options for my car, and then he would respond.

reddwarf56

11 de oct. de 2015

John was great to deal with, no pressure, allowed me all the time I needed to test drive various cars, answer all my questions, was patient even with my lack of tech knowledge

Angela

9 de oct. de 2015

Jerod and John are great! While both were friendly and courteous during my visits to the dealership, they were very patient with my decision making. They were both very helpful in showing me vehicle options, knowledgeable about the features on the cars that I looked at, and in explaining my lease/buy options. I drove away with the car that I wanted!! The whole Mazda team made my car buying experience amazing and I am very happy with my new vehicle purchase!

Erica

7 de oct. de 2015

Jerod, You made this experience just awesome, I would recommend you to anyone.Your smile, kindness were the best I have seen in years.It was nice to deal with a person who is real, I say this because car shopping to me is a nightmare.I did not have to deal with anyone being pushing or too bold.Kudos to you Jerod, you rock...I will be back.PS, My mother also thought your were the best Car Salesmen she had met in years. She also gave you 5 starts *****

Mfay422

6 de oct. de 2015

This is the second vehicle I have bought from Danny at Kings Mazda in the last year and a half. He is extremely personable, honest, and I would recommend him to anyone. Thanks again for making this another smooth transaction!

Mazda cx9

5 de oct. de 2015

Art listened to what we wanted and matched us with the right vehicle. Thanks to all the staff that made this a great shopping experience.

intotach

2 de oct. de 2015

As a single, older female, car shopping is NOT my favorite thing to do. I found Tim and the entire Mazda team fantastic to work with. I am very pleased with my purchase.

Marla

30 de sep. de 2015

Great customer service starting from working with my budget, explaining all the details and difference among cars and price. Did a couple of test drive. The salesman took the time to explain and demostrated all the technology in the car. They even got a ballon for my son so we could continue with the purchase. Will defined recommend them.

amandabob

28 de sep. de 2015

Jerod Graber did a great job helping us find the right vehicle that fit our needs. Great job going over the vehicle during and after the purchase, showing us all of its features. Would definitely recommend Jerod Graber & Kings Mazda.

Emily

27 de sep. de 2015

John Koz was a pleasure to work with and was super nice! It was an overall great car buying experience! Would definitely buy from this dealership again!

doug081979

27 de sep. de 2015

Steve Holt was very helpful while I was making my purchase. He is very knowledgeable about the Mazda brand and gave me a lot of information. He didn't try to steer me towards any specific vehicle. I told him that I was interested in a CX-5 and we test drove 2 new models and a certified pre-owned. I ultimately went the CPO and I'm very happy with it so far.

Justinmccc

27 de sep. de 2015

My experience at Kings Mazda was perfect. Danny Helton was outstanding as a salesperson. His no pressure style is refreshing in the dealership business and he did everything to answer any questions I had.I couldn't have asked for a better transaction.Thanks guy!

SMichal

27 de sep. de 2015

I had a poor experience with another local Mazda dealer and didn't walk in to Kings Mazda with high expectations but had an excellent experience! My sales rep John Kozlowski created a friendly and low pressure experience and even stayed after hours on a Saturday evening to ensure all my questions were answered. I felt that my rep was my advocate / advisor throughout the process rather than a sales rep. Best car shoppining experience and highly recommended!

Crockett

26 de sep. de 2015

Jerod was a great help and answered all my questions. He provided quality service and made me feel comfortable. I would recommend anyone looking for an honest salesman to see him.I am completely satisfied with the dedication to detail and professional service that each member of Kings Mazda provided me.

cmcg2015

24 de sep. de 2015

On 9/10 I took my Mazda 5 in because my ac/heater blower had quit on me. I also asked them to make me a key, and asked them to attach my front lisence plate. I was told the key would be about $250, but they would attach the lisence plate for free. Although, I thought that was a lot of money for a key, I wanted a second key. I said okay, make the key and attach the plate. They did their diagnostic, which was $70. And I was told that if I had the work done, that may be taken off the final bill. The "service specialist" Josh, told me that they had checked everything. The only thing that it could be was the blower motor, and that would cost me about $450. I made an appointment for 8am on 9/17. I was told that it would be a 2 or 3 hour job. I was then given the bill for the diagnostic and the key. The $250 key, with tax and labor, was actually $340. Who knew that there was more than $100 labor to make a key. Wow. And they did NOT attach my front plate. I dropped my car off on 9/16, expecting my car to be done by 10 or 11 the next morning. I was called at 9:30am, to be told that they didn't have the part. Again, wow. I was told they could have it the next morning. I was promised that my car would be done by noon, the following day. I had taken the day off, and had plans for that afternoon. But with no car, my plans were down the drain. Ok, next day. I was called at 2:30pm. It was not the blower, it had to be the module. So much for the "diagnostic"I was then informed that this part was about $800. With labor, the bill would be about $1200. I flipped out. I will say, they did get me a rental car. I was told that my car would be done 9/22. I was not happy, but at least I would have a way to work, and to get to my various other commitments. Fast forward to 9/22. I was called at 1:10 pm. My car was finished. Yea!! A couple of hours later, I went pick it up. I asked, "did you attach my front lisence plate? " The gentlemen looked at my paperwork, and it indeed said that it had been done. Then I was presented with the bill. $1165.55. I asked if they could at least take the diagnostic fee off. Of course, I was told NO. He said, "we paid for the rental car!" As if to say, WHAT MORE DO YOU WANT? I paid the bill. So, altogether I had given them $1575.65. Then, Josh went to get my car. And you guessed it. NO PLATE. He told me "we forgot about the plate, and we don't have the right bracket in stock. We could order it. It would cost you about $40. You can bring it back sometime next week." So from 9/10 until 9/22, they didn't have the time or the thought to order it? And I was told at the beginning that it would be done for free. I was highly annoyed and took mr car and left.

ANG1234

23 de sep. de 2015

My experience at kings mazda was great! Jerod was very helpful! I drove away in what I was looking for! Here's two thumbs up for ya! ?? ??

Xyz123

21 de sep. de 2015

John Adams was a great salesman. He showed me all the features on my car and explained them until I understood them. The whole dealership was very friendly.

CX-5 buyer

20 de sep. de 2015

Everyone treated us great from our sales rep Art Husted to Kris Miller the sales manager and Ian in Finance. We were deciding between another brand and the CX-5. To put it plainly the other dealership lied to us and treated us like we had no choice but to take the new offer which was not what they had originally said it would be. It was one of those buying experiences you always dread when it comes to buying a car. Well we did have a choice and went right to Art who honored our original deal and gave us a better deal on a CX-5 with everything on it. They bent over backwards to get the right car for my wife and gave us a great deal on it. We could not be happier with the car and the people of Kings Mazda. It was great to be treated with respect and also have fun buying a car. I definitely recommend Kings Mazda and Art Husted.

Bamafan

20 de sep. de 2015

I identified the Mazda 3 I wanted on the Internet. I called Mark Knox and told him I lived in Louisville and could not make the drive to Cincinnati for 3 days. I asked him if he would take the car off the lot if we were able to agree on a price over the phone. We agreed on a price well below dealer retail, I made a 500 dollar earnest payment will th a credit card and Mark took the car off the lot. When my son and I drove up to purchase the car the following Saturday, Jerod Graber had it cleaned, detailed, and sitting right in front and center of the showroom floor. He went over every feature of the car with my son. Both Mark and Jerod were exceptional. The gentleman I spoke with in finance was exceptional as well. He offered me the lowest rate I've ever had on a car loan. We were out of the door of the dealership in approximately one hour. Best car buying experience I've had in my life.

B-Sanderson

19 de sep. de 2015

I just purchased a 2012 Scion xB from Kings Mazda. The sales man Matt Phillips was great. The car was off site on my 1st visit but he was able to get it back promptly for me to check out. After test driving it and checking around for comparable deals, I decided to come back and make the purchase. Matt worked with me to get a good deal on the car. Everyone I talked with at the dealership was professional, courteous and polite. I would definitely recommend them to anyone looking for a car.

Car girl Hagan 513

17 de sep. de 2015

Very polite and professional, went above and beyond to help me make sure my family got a car to fit our needs. I would definetley recommend this dealership and I would recommend Danny Helton as your sales rep he's great!!!! Thank you!!!

Aly

17 de sep. de 2015

I had done most of my research by the time I came to Kings Mazda so that made the process much quicker and easier. I test drove 2 cars and that was it! Tim and I went into negotiation and within a couple hours I had traded in my old car and left the lot with my 2012 Mazda 3!

cmoore

16 de sep. de 2015

We couldn't have had a better buying experience. It was just the opposite of the experience we had at another dealership the night before. The people we delt with at Kings Mazda are first class all the way!

HAO123

15 de sep. de 2015

I'm very happy with my experience at Kings Mazda. First I went there for Mazda CX-5 but I changed my mind due to the size which looked bigger than I thought. I was not sure what I was looking for. The sales staff were very patient. I did test driving with CX 5 and regular car mazda 3 and I liked their performance. Steve helped me choose the color since I didn't really know what color I preferred. He showed me the features with great Patience and he is very knowledgeable. The manager Jason offered me a good deal. Both my kid and I love this car. What's more, life-time free synthetic oil change! I definitely recommend this dealer and this cute Japanese car.

young,diane44

14 de sep. de 2015

I enjoyed my experience at Kings Mazda. From the moment I walked in the door, the management was courteous, the sales staff quick to assist and answer questions, and they put me in the car that I wanted by listening to what I could pay, and helping me reach my goal.

MMK2

11 de sep. de 2015

John Adams and Danny Helton will not let you down. They will bend over backwards to make sure you are satisfied. Our family has purchased 5 cars from them in the last two years and a sixth might be coming up soon.Ian Pappenheimer in the finance department makes things very easy. In and out and driving away with a new car in no time at all.

ErikaPantona

8 de sep. de 2015

Looking for a new car can be frustrating, and a longer process than needed. Not for me thanks to Kings Mazda and their very own Danny Helton. He listened to what I wanted, didn't force me into anything and made the process SIMPLE. I'm amazed by the friendly staff, and I'd recommend all my friends and family! Thank you again for all your help!

Cassiwoo

8 de sep. de 2015

We had great service the entire time we were there. They helped us pick out the perfect car. They listened and pointed us in the rift direction.

Eleodor

8 de sep. de 2015

A great car buying experience. We expected the typical pressure...and I warned my daughter about it. This is her first car. Matt helped us through the process, and was fair on presenting the numbers. No pressure on buying. We slept on the purchase, and decided the next day to purchase. Matt went through the features, did a demo of the technology package, and spent a good deal of time making my daughter comfortable with the car. He showed that he really cares. Having a good product to sell makes it also easier. Mazda 3 was a good choice for her - the safety features made a difference. What made a difference for us on the car side: 1. The eye-catching exterior design. 2. Simple minimalist interior layout - the 7 inch display with the knob is better than the Audi, given that the screen is also a touch-screen. 3. Responsive and peppy engine and good steering. 4. Relative good fuel economy. 5. Safety technology(blind spot monitor, back-pp cameras, cross-traffic alert.

Bob

8 de sep. de 2015

Working with Kings Mazda and John Adams was fantastic. I had been researching vehicles online for several weeks and Kings had the best deal on the car I was looking for. I went to take a look at the car and it was in great shape. John and the team helped me through trading in my existing vehicle and offered me a price a price better than I had expected. The process was quick, smooth and simple. The best car buying experience I have ever had.

Happy in Kentucky

7 de sep. de 2015

We just had a great experience buying a Mazda 3 at Kings Mazda. We were driving up from Northern Kentucky to see a car that was listed on the internet and called ahead because we didn't have a lot of time. Our salesperson, Jerod Graber made sure the car was there, answered questions we had about the car and had it ready when we arrived. He was very efficient and informative and navigated us through the buying process once we had decided to pursue buying the car. The rest of the staff was very friendly, helpful and accommodating. We loved our 2005 Mazda 3 (bought at Kings Mazda) and are excited to drive another.

steena

7 de sep. de 2015

Working with Jerod was awesome! He answered all of my questions, didn't blow up my phone asking when I was coming in and I got exactly what I wanted. Would highly recommend working with him!

Scott

5 de sep. de 2015

John Adams, Ian Pappenheimer and the staff at Kings Madza were great! They answered all of our questions and didn't pressure us to make a decision. It was a good experience!

packfan12

4 de sep. de 2015

My experience with the dealership was awesome. My salesman, John Kozlowski was informative and didnt try aggressively pushing any car on me, and was able to show a wide variety of options available. I will defitnely be recommending you guys to everyone. My wife is due for a car and we will be back to you guys first. Thanks for the awesome experience.

NO_GAP

3 de sep. de 2015

The Kings Mazda was for the most part fine until I got turned over to the finance department and Matt Riegler. The 2016 MX-5 I purchased was not a lease and yet on the sales contract the X was marked for Lease which I think automatically includes GAP insurance from All state. I also noticed later as I looked over the sealed in a envelope paperwork that a $850 GAP insurance was tacked on to the loan. This was optional and I was not asked to accept or decline the overpriced coverage. To give you an Idea of how much GAP insurance costs for my insurance provided it is $18 per year. I can't help but think how cheesy this practice is and how many times no one looks at the details of the loan and make payments on this with interest for 5 years. I have had purchased three new vehicles in my life and two were purchased at Honda. Honda was a no hassle no tricks deal.

Lindelium18

3 de sep. de 2015

I have now bought two cars from this dealership. My newest purchase is a 2016 CX-5 and the process of buying this car was fast and seamless. You can't go wrong buying a car from these guys!

mg46

1 de sep. de 2015

Leasing my new Mazda with the assistance of Jerod and Kris was a great experience. I am residing in the US on a visa which is an obstacle for financing/leasing and both Jerod and Kris worked with me in order to help get me in to a vehicle. Jerod keep in close contact with me during the entire process and constantly kept me updated on my application - even on his days off. I know my situation was varied from the norm and I cannot express how grateful I am that they worked their best to help me out. I absolutely love my new car and will definitely recommend anyone looking for a vehicle to stop by Kings Mazda.

Dentonse87

1 de sep. de 2015

I went into my car shopping experience with a very specific idea of what I wanted for my growing family. Jarod helped us find exactly what we were looking for and gave us the best deal possible. It made the car buying experience a lot less stressful knowing we were being taken care of in the most efficient and customer-friendly way!

Nikkivande77

1 de sep. de 2015

Thank you Jerod and Ian (finance) for making this experience unforgettable. Your team helped me achieve a great accomplishment. I will never forget this day as I drove away in tears with my very own ride!! Now come and enjoy those beers!!

Donawerth3

31 de ago. de 2015

Everyone there was very helpful and got us the best deal they could, in both the sales and finance departments. Jared was great! We love our new car!

Towndoggy

31 de ago. de 2015

I had a very pleasant experience with Megan. I went in on Saturday to test drive a vehicle other dealerships didn't have yet, and today I took delivery of my new CX-3! Kings Mazda found me a better financing deal than my already-low-interest rate bank, for which I was grateful. This is the 3rd vehicle I've purchased here! Very pleasant and well-organized experience overall.

loyalcustky

31 de ago. de 2015

The customer service makes kings auto mazda stand out above the rest!! Danny Helton was my car saleman and he is the BEST!! Love my CX5!

nick

31 de ago. de 2015

John was great to work with. He was kind and courteous. John made my wife and I feel at ease during the car buying process. Overall great experience.

notanoutback!

31 de ago. de 2015

Easy process. Good explanation of details. Asked for and received good price. Ease of approach and communication style. Provided good initial test drive to show attributes of car.

gsm-1963

28 de ago. de 2015

Using TrueCar.com to research and determine the vehicle and options I wanted on my next new car, I found the car I wanted at Kings Mazda and initially engaged with Mark Knox, internet sales manager, to discuss purchase price, etc. The car sold to another customer in the interim, but Mark invited me down to the dealership to meet with Jerod Graber to see about locating the vehicle I wanted from another dealership. There was a little hiccup in the negotiated purchase price because I neglected to mention at the outset that I wanted to lease the vehicle instead of purchasing it. But an alternate deal, agreeable to both parties, was soon worked out, and Jerod and team set about locating the vehicle I wanted. A week later, the vehicle was on site and I received a call from Jerod to schedule the pickup. When I arrived, the car was ready to go, including the additional dealer-installed options that I had requested. The lease agreement and other purchase paperwork signing was facilitated by Ian Pappenheimer, and everything went smoothly there as well.I purchased my first vehicle from Kings Toyota 25 years ago, shortly after moving to the Dayton area. That was a positive experience as well, but for some reason I purchased/leased subsequent vehicles from other dealerships in the Dayton area with varying degrees of satisfaction. Going back to Kings Mazda for this vehicle purchase has convinced me that it is worth the drive to go to Kings Automall first when my lease is up in 3 years on my new Mazda6.Thanks, Kings Mazda team!!

beartn63

25 de ago. de 2015

I love my new Mazda 6, and it was a pleasure to deal with John Adams and the staff at Kings Mazda. I was narrowing my search on what car I would buy. When the Mazda 6 was one of my final two choices, I would call John in advance. He would have the model I wanted to drive waiting for me when I got there. While he certainly wanted to sell me a car, he did not pressure me as I was deciding. I also had some unique needs in a vehicle, and he was able to recommend the best Mazda 6 model to meet those needs. He was knowledgeable about Mazda cars, along with the pros and cons vs. other brands. Getting the paperwork done to purchase the vehicle also was done pretty quickly.

dkohl85

24 de ago. de 2015

Great, professional experience. Answered all our questions. Tim was very easygoing and relaxed. He looked into a couple things we were wondering about with the car and got us all the information we needed.

Adam Myers

23 de ago. de 2015

John Adams was very professional and attentive to my needs.He took the time to listen and was certainly the most active person in the dealership. Thank you

cgerdsen

22 de ago. de 2015

he staff is knowledgeable, supportive, and helpful. I worked specifically with Tim Watkins, and he was a great source for information and made me feel comfortable throughout the leasing process.

rarabiker

22 de ago. de 2015

There was no pressure or sales guys jumping all over right away. My sales guy Daning Helton was great. He made me feel relaxed with no pressure and comfortable trying out a few different cars.I love my new car and i would recommend this dealership and this car to anyone.

Scladen

19 de ago. de 2015

A great experience. I bought my first car with Tim, and he was a lot of help. Tim was not pushy at all, and was a great source of information for my decision to get a Mazda.

Carguy

18 de ago. de 2015

I just bought the 2016 Mazda 6 and it is everything you'd want in a car and then some. Jerod helped us all the way through and gave us a great deal. He was upfront, straight forward and very trustworthy. If you are in the market for a car ask for Jerod at Kings Mazda and tell him Amir sent you

mylove

18 de ago. de 2015

When i can to KIngs Mazda i was not sure what to expect but after meeting with Danny and test driving CX5 i was very impressed it rides and handles real well .Thanks Danny for making buying my CX5 and enjoyable experiance

BrookA

18 de ago. de 2015

Everyone was very friendly and eager to help! Lloyd was an awesome salesperson! He didn't pressure us or make us feel overwhelmed at all! John did a great job with getting all the paperwork finished!

Bill

18 de ago. de 2015

New owner of 2016 Mazda MX5 Miata and loving every minute behind the wheel. Megan and Tim were outstanding through out the process. From test drive through purchase to orientation to the car they were great. And did I mention what a driving pleasure the new Miata is?

jwzz

17 de ago. de 2015

Great experience with Kings Mazda. John Adams showed me all the vehicles I wanted' answered every question and gave me the latitude to change and re-change my mind many times. I got a price that was in the recommended range of Kelly and Edmunds. Very satsified.

Erica3737

17 de ago. de 2015

Very quick and easy process. Everyone was very friendly and helpful. I looked several places for this same vehicle and this was the best price and best conditions.

Natiboy2014

17 de ago. de 2015

I walked in not thinking I was going to get anything for my trade in and my interest rate was going to be expensive if I got approved as I'm a 19 year old with 0 credit. Megan was very helpful and nice she got me approved for 150$ a month with low interest. She even came in on her off day to finalize the paperwork. I couldn't be more satisfied with how I was treated.

stevemartin01

17 de ago. de 2015

We visited Kings Mazda a couple weeks ago and were greated by Jerod. He was very polite and did not pressure us. We were not ready to buy that day, just checking out the Mazda 3. He let us test drive it. We told Jerod we would be back in a couple weeks. We called Jerod back to let him know we'ld like to come in to buy the Mazda 3 we talked about. Jerod had the car ready and cleaned up for us when we got there. We negotiated a fair price with a trade-in and got a great price in the new Mazda. Thanks a lot!

millie

16 de ago. de 2015

Our experience in purchasing a new car from Danny Helton was a pleasure, very professional yet personable.We are very happy with our new car.

cx5guy2016

15 de ago. de 2015

Tim Watkins at Kings Mazda was fantastic to work with, he helped us get the best deal possible for our new 2016 Mazda CX-5. I would not hesitate to recommend him to my friends and family who are looking to purchase a new Mazda. Thank you so much!!!

Grap4moe

13 de ago. de 2015

John and Matt were great salesmen. Thanks! The dealership was very fair, clean and courteous. We would definitely return and suggest that others try them.

khahn

13 de ago. de 2015

Awesome thanks for staying open late so I could get my Mazda 6. I feel I received a very good deal. You're awesome!Thank You!

Aconnor16

12 de ago. de 2015

This is my third lease with Mazda, and there's a reason why I keep coming back! The staff knows their stuff and what needs to be done to keep you coming back. Jarod was nothing but efficient and pleasant to work with. I know that I am getting a safe and quality vehicle at a great price, and try to recommend Mazda to anyone who will listen!

Gary

12 de ago. de 2015

The entire team did a great job treating me with respect. They worked through all the issues and made me feel important. I would recommend them to anyone

Josh uhl

5 de ago. de 2015

john is one of the best sales person I have ever delt with and will come back for another car when needed thanks very much

teac86

3 de ago. de 2015

Danny Helton and Jerod Graber were AWESOME salesmen, not only trying to get exactly what I needed/wanted in a vehicle, but actually helped each other out with the sale!!!! What great guys. They were extremely patient going over the technology of the car with me.I'm even going back Tuesday before work for Danny to go over it with me again (as I was rather rushed the last time, and it never hurts to have a review).I have purchased 2 Mazda's and a used car from this dealership for several reasons, one being their honesty in the service department, and helpful staff all the way around!!! I'll continue to recommend Kings Mazda to everyone!!!

CincySoccerFamily

1 de ago. de 2015

We had been looking at the same vehicle at another local dealership. When it came time to make a deal, we asked each dealer to give us their best offer. Kings Mazda was very open and honest about the numbers and came in a little lower than the other dealer. And then... we found out that they offered free oil changes for life! Great experience all the way around.

Morwoods

31 de jul. de 2015

Ryan and John were very expeditious, courteous, knowledgeable. They worked through our busy schedule and got out the door in our new Mazda. We'll be back.

golfnut3354

31 de jul. de 2015

This car buying experience was one of the best I have had. Good price, quick process, friendly people. Jerod was knowledgeable concerning the car and it's features and made the overall process quick and easy.

jeffrymoses

30 de jul. de 2015

Excellent response, service, and professionalism from Jerod Graber. He made the process of purchasing my new Miata smooth and easy. Shout out to Matt Riegler in the Finance Department - great guy and he took excellent care of me. This is my second purchase from King's. It's not the nearest Mazda dealership to me, but they treated me right the first time, so I went back again.

Allierroman

30 de jul. de 2015

Jerod was a great dealer and a lot of help! I could always get a hold of him because he'll even give you his cell number! Defiantly recommend!

elw2012

27 de jul. de 2015

Jerod was so helpful! He was honest and professional and got me a great deal on my cx-5. The customer service at Kings Mazda was phenomenal. I would definitely recommend Jerod and the rest of the team to anyone looking for a new car!

koley

22 de jul. de 2015

Very easy to do business with, haggle free, and put the customer first. Excellent sales and support staff. The reason we purchased our new CX-9 Grand Touring from Kings was because of John Kozowski. He was proactive informing us of a price reduction on the CX-9 looked at earlier in the week. Kings was extremely fair on the trade-in price for our Grand Caravan. All in all, we had a very positive experience and would recommend Kings Mazda.

rachel56

22 de jul. de 2015

Matt Phillips was an exceptional sales professional. He was extremely knowledgeable and thorough. After visiting several dealerships, I was very discouraged until Matt approached my father and I with the most sincere hospitality. Matt and the rest of the staff provided us with personalized customer service and went the extra mile to ensure we were happy. Ian Pappenheimer was a pleasure to work with and made the finance process a breeze compared to previous experiences. After signing all of the paperwork I had the pleasure of meeting Pat Gallagher, the service advisor, who was extremely polite and professional. The entire staff made my experience stress free and it was truly refreshing compared to other dealerships.

da123

20 de jul. de 2015

Very friendly, knowledgeable and helpful sales team...my salesman, John Kozlowski, was very easy to work with and made my car buying experience non-stressful.

Jasmine513

17 de jul. de 2015

I had been on the search for a car for sometime, and all of the dealerships I went to treated me awful because I am a teenage girl who knows little about cars. Danny made sure that I was treated with respect, honesty, and was on my side the entire process. He helped place me into my VW Jetta and I fell in love! He also worked diligently to help make it work within my budget. He really cares about his customers, and I'm so happy with my purchase!

cathyM5

15 de jul. de 2015

The whole experience at King's Mazda was wonderful. Danny Helton was friendly and knowledgable but not the least bit pushy and even gave me a special price for where I work, even though I had no idea that existed. Everyone in the showroom, parts area and finance (Matthew) were friendly. I had my 7 year old nephew with me when I picked it up and Danny and the finance department made sure to get me out quickly so he wouldn't get bored. I really appreciated their attention to him. I also appreciated the fact that Danny treated me as if this was MY car and not my husband's. He familiarized me with the car and answered all my questions. I'm very happy with the whole experience.

Coehrs, Kathy.

14 de jul. de 2015

I just bought a Mazda CX 5 from John Kozlowski at Kings Mazda. John took me on a good test drive to get an idea on how it would handle on the interstate and back roads. When we were done John explained everything about the CX 5. Working with John was wonderful as he sat and told me everything I needed to know and making me feel informed and comfortable about buying this SUV. It also helped that my daughter also drives a CX 5 and also loves it. Thank you John for all your help. Everyone at Kings Mazda was very friendly. Financing was also very good to work with too. ??????

TVANZ

14 de jul. de 2015

I recently wanted to change from an SUV to smaller car and decided to return to Kings Mazda since my previous experience was great. My salesman was Jerod and he allowed me to take home the car for a night to test and experience the cars performance. He has taken care of all my requests and the employees I dealt with were polite, fun and professional with "no pressure". Thank you!

becky

12 de jul. de 2015

Our first Mazda! Great reliability and performance reviews solidified by exceptional results compared to multiple test drives of other vehicles. Jerod Graber was outstanding as a down to earth empathetic very caring and honest salesman. He was a pleasure to work with and closed the deal! Very pleased with the initial sale and expect the same for all of our service needs in the future to include the free lifetime oil changes! Yay!

Aceman

11 de jul. de 2015

This is the third vehicle we have purchased from Danny Helton, and we couldn't be more satisfied! He has taken great care of us each time...making the whole experience of buying a car, much more enjoyable! We highly recommend Danny & Kings Mazda to anyone ready to purchase their next vehicle! Thanks Danny, from the whole Jackson Family!!

Mazda Mama

8 de jul. de 2015

Tim was a good listener who worked with me to find the car I wanted at a good price. Even working with Matt to sign all the papers was a good experience.

Buckeyes2015

8 de jul. de 2015

My experience with Kings Mazda and Jerod Graber was exceptional! They were helpful, informative and ready to help with all of my needs! I would definitely recommend them!

Balesr1

7 de jul. de 2015

The people here are amazing!! If you are looking for a car ask for Danny! Very dedicated and hard working. I gave him a difficult sale but he worked with me and made it happen! He definitely knows what he's doing, as well as the others here. Very friendly, very honest and not scummy or looking only for money. They want you to make a good purchase that you won't regret. Danny did not pressure me whatsoever, in fact he suggested I take time to seriously think about my purchase. I am recommending this dealership to all I know see arching for a new or used vehicle.

Amy0625

6 de jul. de 2015

This was by far the most pleasant, painless, and productive car buying experience I've ever had. Danny is a great sales person and I would highly recommend him to all my friends and family who are in the market for a new car. I was originally in the market for either a new Mazda 3 or Mazda 6. After arriving at the dealership, I decided I might want to consider a CX5. Danny allowed me to test drive both the Mazda 6 and the CX5 ( I never asked to test drive the Mazda 3 as I had currently owned that model and felt it wouldn't be significantly different.) and after some consideration I decided I wanted to seriously consider the CX5. Danny spent a considerable amount of time with me going over the features and differences between the models and helped me make the decision that was right for me. I'm very happy with my purchase and will return in the future for another car purchase.

Mike

3 de jul. de 2015

This was a simple and pleasant experience. I requested a quote via the internet and quickly received an excellent no hassle price. When I went in for a test drive, the car was parked out front and ready to go. My salesperson, Erick Henize, was very knowledgeable, polite, open and honest. I did not feel pressured at all during the entire purchase process. The paperwork was completed quickly and I left with my new Mazda 6 feeling very positive about Kings Mazda. I would highly recommend Erick and the dealership.

Teach3382

1 de jul. de 2015

I am so excited for my new Mazda 3! Not only did I get a fantastic deal but Jerod Graber was absolutely wonderful to work with! I was always a little afraid of dealing with a car sales man but Jerod was no pressure and so easy to talk with!! I highly recommend going to Kings Mazda and working with Jerod Graber!

amiddendorf

29 de jun. de 2015

Second Mazda I have purchased, each time the salesperson was knowledgeable and straight forward with me. They do not try to do anything tricky when selling you a car.

John

28 de jun. de 2015

We found our salesman, Igor, to be knowledgeable, polite and efficient. My son and I went to four other dealerships and Kings Mazda was the only one that gave us a comfortable feeling about buying the car. If the staff we dealt with didn't have the answer they found someone that did know immediately. .

Mazda enthusiasm

27 de jun. de 2015

This is our 13th Mazda from this dealership. There's a reason we come back-exceptional service from this dealership, sales to maintenance and pure passion for this brand, safety to performance. Mazda's don't age, they become vintage fun to drive if you take care of them. We do every single service, except tires at Kings. For tires we prefer a retailer with many locations for road hazard repairs. Seriously, do your homework, be realistic, and work with these people, then build a relationship. You will not regret your choice. Mazda's are built for the driver. We choose manual transmissions bc our five family drivers love to drive. On top of the fun, you'll have the most efficient, coolest and safest car on the road! Zoom Zoom :-)

WangusOne

25 de jun. de 2015

Enjoyed working with the dealership and our salesperson Megan. Relaxing and comfortable experience. Highly recommend Kings Mazda if you're in the market for a new Mazda.

Buckeye77

24 de jun. de 2015

I had a very pleasant experience shopping at Kings Mazda. Jerod truly did the best he could to ensure that we received the best deal on our new Mazda CX-5. He was extremely well-versed on all of the car features, was very understanding of what we wanted, and was genuinely a great guy to work with. I would recommend him to anyone!

jd4577

23 de jun. de 2015

John was very helpful and made our experience with Kings Mazda very pleasant. He provided a friendly buying experience. Thanks John and Kings Mazda staff!

Luvmymazda

22 de jun. de 2015

I worked with this dealership for my first mazda and went back to them to get my second! The service there is great and they worked to get me the best deal possible. Will continue taking my car there to be serviced and to get my next mazda down the road.

Sturgiaf

22 de jun. de 2015

Erick at Kings Mazda was amazing! He was so helpful and ensured all of my questions were answered. He walked through what everything meant (how the engine worked, details inside the car, etc.) and I am really confident I made a great choice. Thank you Erick and Kings Mazda for the best professionalism and open, friendly atmosphere you provide. I would recommend this dealership to any one of my friends.

Mazda enthusiasm

17 de jun. de 2015

I like John, he's sincere. Theres simply no other car to drive than a manual transmission Mazda. These cars last and last and last..... Most important-they are FUN TO DRIVE. :-)

BrendaC

14 de jun. de 2015

??????????. 5 out of 5 lipsticks for Jarod Graber and Danny Helton! Ladies, these gentlemen are so great to work wit and will go the extra mile for you! They are very knowledgable, and make the process super easy and fast! I have never enjoyed buying a car until now! They both have the best sense of humor and they make the experience a truly positive one! I highly recommend them and my Mazda!

Kings Mazda sucks

12 de jun. de 2015

Bought a car from then and less than a month later the transmission is slipping. The longest drive it had seen was from the dealership to my house. I use it to go to and from work and that's about a 7 mile round trip drive. Ask them if they can do anything about it and they said that they could take it as a trade in... Seriously ? You want me to buy another car off of you? You probably sold this car knowing about the tramsmison. Transmison and engine are the 2 biggest things on a car how car and that's xxxxxx up that they won't do anything at all about this.

stephanie79

11 de jun. de 2015

When shopping for my new Mazda 3 I went straight to Kings Mazda. I had a great experience with them 10 years ago and received the same great experience with them this time around. I love the brand and will be a customer for life!

Cao

9 de jun. de 2015

Our experience at Mazda was excellent. Danny Helton met us outside and already had 2 cars for us to look at. He was very informative and the process was made easy us. There were no issues with going back and forth concerning price. Danny kept us well informed through the complete process. This Is Our First Mazda, with Danny's excellent Customer Service, we will not hesitate to come back.

kpg

8 de jun. de 2015

Erick and Jerod were exceptional salesman who made our car buying experience a breeze. They could answer just about every question I tossed at them and they were extremely efficient from start to finish. I would highly recommend Kings Mazda!

Ben

8 de jun. de 2015

Erick did a phenomenal job assisting us during our visit to Kings Mazda. He helped us find just the right car and was very straightforward about the pricing. We are thrilled with our purchase and with Erick!

B&LWoot

6 de jun. de 2015

This was our second Mazda from Kings. Our Salesman new a lot about the car and the whole process was easy and smooth. Would highly recommend Kings Mazda!

Nancy

30 de may. de 2015

There was really no high pressure. It was very easy going and pleasant. I would recommend Kings Mazda to anyone looking for a Mazda. Love the free oil changes!

butterfly68

29 de may. de 2015

This is the 2nd time I've purchased a vehicle at Kings Mazda, and I was once again very pleased with the experience. The salesman, Erick Henize, provided very responsive service from the time I called to inquire about financing to the time the deal was finalized and I drove the car off the lot, Erick was professional and courteous, while also being very warm and genuine. The paperwork process with Ian Pappenheimer was organized and smooth. I would definitely recommend Kings and Erick to friends or family interested in purchasing a vehicle. Thank you.

ScottB

20 de may. de 2015

Friendly sales staff willing to answer all your questions and meet your needs make it a pleasure to buy there. This was my second vehicle purchased at Kings and the professional level of staff has always remained high. The service department has always taken great care of my car and has gone the "extra mile" when asked.

icesk8er4589

18 de may. de 2015

I was very pleased with my overall experience at Kings Mazda. This was my first experience purchasing a car and I am glad to say it was a very positive experience. The staff at Kings Mazda were very friendly and helpful. They helped me find exactly what I wanted and within my budget. I am currently loving my new Mazda 3!

as11671

14 de may. de 2015

My experience was great! I love my new car and am 100% satisfied! My new car buying experience was great, I will definitely recommend Kings Mazda and Jarod Graber to my friends!! <3 <3 <3

prigz2639

13 de may. de 2015

Everyone was very nice and understanding. They helped to get me the best deal possible. I would definitely get another car through them!

mep0989

8 de may. de 2015

The King's Mazda team was very helpful in my search for the perfect new car. Erick was knowledgeable on the Mazda I was looking at, able to answer all my questions and presented the key features of the car I was looking at. I didn't feel pressured during my experience when test driving my new car nor when I was presented with additional features to add to the car. Overall I would definitely recommend Kings Mazda!!!

cisco70

4 de may. de 2015

everyone at King's Mazda were very professional and very helpfulthey really went above and beyond to make sure that I was takencare of.I'm very happy with my purchase..

Amanda26

3 de may. de 2015

My experience was great. All my questions were answered and made into simple terms for me. I left the dealership very happy and satisfied all around. Our sales associate Jerod Graber was especially helpful and personable and made my overall experience there that much better!

Plouise

2 de may. de 2015

Had a great experience at Kings Mazda!!!! Erick was awesome and very helpful! I had shopped around other places and others were pushy and sneaky with their sales pitch. At Kings Mazda Erick answered all questions and worked with me for a good deal! Very happy with my new Mazda Miata!

ebell13

30 de abr. de 2015

Overall I was pleased with my service. It was after I purchased my car where I felt needed some more customer service. I felt they no longer cared after the deal was made.

supguysiboughtacar

27 de abr. de 2015

Quite good buying experience. All salespersons were friendly and kept the jostling for extras and other such unsatisfactory side effects of buying a car to a minimum. Would recommend to anyone looking for a Mazda.

New car

27 de abr. de 2015

Jerod Graber and the team at Kings Mazda made purchasing my new car a great experience! After having the same car for almost 11 years, I was overwhelmed and anxious at the thought of selecting a new car. Jerod suggested the Mazda CX-5 based on my interests. Once I decided to test drive, I already had a couple different choices awaiting me as I entered the dealership that day. Everyone was very knowledgable and patient wth the many questions I had. It ended up being a fun afternoon and I made my decision the very same day, they made it so easy for me to drive my new car home that same day. I would highly recommend Jerod and the team at Kings Mazda to anyone, they made the whole process easy and fun!! Thanks to everyone!

Sullivanmeg1

26 de abr. de 2015

Thanks Jerod for making my first car buying experience an awesome one! I appreciate the way you answered all of my questions so I could easily understand everything. The loan process was easy & no pressure! I love my car!

bulger3061

26 de abr. de 2015

Having recently relocated to the northern Cincinnati area, I have found Kings Mazda experience excellent in every way. From Sales to Finance to Service department. Everyone has been extremely helpful and courteous. I like that Sales is not pushy and takes the time to explain things to me. We have now purchased 3 cars from this dealer and very happy.

jerry987

22 de abr. de 2015

Pat Gallagher was great to work with and helped get me right in for service. He worked with me in getting a vehicle to be able to make sure I could get to work while they took care of several "issues" with my car. He kept me informed along the way so that I knew what was being determined as to the "issues" with my vehicle. He also kept me appraised as to the pricing I would be facing and what was covered by my warranty.

neveragain

21 de abr. de 2015

Quick service, they'll always follow through and have your back in a pinch keep up the good work guys/gals. New or used the cars are worth it.

Cfischer23

20 de abr. de 2015

After doing our homework for a few weeks on the specific type of car we wanted to look at, we decided to go out to Kings Mazda for a casual *rainy* Sunday afternoon. We "knew" going in we weren't going to buy... Upon our arrival, Stuart greeted us in the rain and let us take the lead. He let us pull a few cars into a dry area to look at, test drive, etc. He never made us feel like he had better things to be doing, we weren't rushed and before we knew it we were walking out 3 hours later with our 2012 Mazda CX-9! He not only worked with us but for us and we truly appreciate the ease of the entire transaction. Thanks Stuart and Kings Mazda for such a great experience!

reb

19 de abr. de 2015

Very happy with the level of service and attentiveness at Kings Mazda. My wife and I arrived at 10:00 to test drive the CX-5. The car was ready and waiting and we were not in any way rushed or pressured to make a decision. After deciding to purchase, we were processed very quickly and out the door with our new car before 1:00. All in all a very pleasant buying experience.

NextMazda

18 de abr. de 2015

This was my eleventh car purchase. It was far and away the smoothest auto transaction ever. I told them what I wanted and they provided me with a quote which was significantly better than the other two Cincinnati area Mazda dealers.

xkayrae

18 de abr. de 2015

I was very stressed out coming into this dealership just because I did not know what to expect since I had never purchased a vehcile before. I was greeted right away with a smiling face. Erick made the process very simple for me. Explained everything thoroughly and was extremely friendly throughout the entire process. I was in and out in less time than I had imagined. Amazing service, amazing dealership. Thank you so much for everything! I will always recommend this dealership and Erick Henize to anyone looking for a different vehcile!

Sneha Praveen

13 de abr. de 2015

It was good experience. We looked at the cars and we like Mazda 3. Representative was very helpful. We just went to visit and quickly decided to buy. They gave us the car in reasonable price

walkie42

8 de abr. de 2015

Erick was very honest, polite and extremely helpful. Already had the car waiting out front and ready for a drive after calling ahead. Worked with me and seemed very caring and determined to get me the best deal. Sold me on it almost immediately. I highly recommend Erick Henize as a salesman and all the people at Kings Mazda for the great service.

Mamaoyama

8 de abr. de 2015

We were treated very well. We were very pleased with the offer we were given for our trade-in and the overall price we paid for the car we purchased. Our salesman, Danny, was friendly, professional, efficient, and energetic. We also enjoyed working with the finance manager, Matt. The staff is very personable and down-to-earth. Great experience.

Sharon

7 de abr. de 2015

Kris and Jerod made sure I was happy with every detail. The price was great and the car was ready to go when I got there. Jerod was very knowledgable about the car and took the time to explain all the new features! I look forward to being a Mazda owner for a long time.

Mitchell

6 de abr. de 2015

Kings Mazda offers genuine concern for customers. Erick took the time to get to know my needs and offered excellent advice in regards to purchasing a car for my two teenage drivers. He worked with us over the course of a few weeks to ensure that we were getting a quality car at a reasonable price. I was also very impressed by Kings Mazda's transperancy with financial considerations. There is no doubt that I will be back for my next vehicle purchase.

stsheridan18

6 de abr. de 2015

Quickly approached by knowledgeable sales representative knew exactly what I was looking for by my simple yet undescriptive detail of the car I was looking for. Got me the best deal for a superb car And was up front/honest about everything.

Louis

4 de abr. de 2015

Kings Mazda did an amazing job at working with me and getting me the car I wanted. Very good customer service and willing to negotiate with you to get you the best deal and get you on the road with your car! Thanks kings mazda

Marie

2 de abr. de 2015

Jarod Graber was customer oriented, more concerned about my needs and wants being met than making the sale. Worked with us to get the best deal! Jarod was friendly, knowledgeable, patient -- a consummate professional. Also, he had a wonderful sense of humor! I would recommend him to friends and family.

jmiller001

1 de abr. de 2015

John Koz made me feel comfortable. Answered all of my many questions. Walked me through all the features of my new Mazda 3. Worked diligently to find the exact car I wanted.

Neil

1 de abr. de 2015

My wife and I met Tim Watkins just after we parked our car at King;s Mazda. Tim is a knowledgeable professional salesperson that took us through the purchasing process from beginning to possession. The "thing" about Tim is his mechanical knowledge of the vehicle. We test drove another vehicle at a different dealership and received several answers like, " I don't know". "I am not a technical person". We were impressed with Tim and that statement coming from me means a lot. Thanks Tim.Sincerely, Neil Evans

Jc1986

31 de mar. de 2015

It was Really a great experience! There was no haggling over prices, just a good deal and a very good salesman. He wasn't trying to sell us the most expensive car on the lot. He asked us what we wanted and the price range we wanted to stay in and made sure to keep us there.

TylerH

30 de mar. de 2015

I have wanted a Mazda 3 s Touring for about a year now, and I finally have it! I went to the only Mazda dealer I will shop (Kings of course) and after my test drive, I was able to work out a deal with John and I am now the proud owner of my Mazda 3! John explained all the dials and controls to me and Matt Riegle got me in and out of the financing office very quickly! Thank you for making my first car buying experience so easy!!

machuber

29 de mar. de 2015

Kings Mazda was committed to making a deal with us from the day we walked in. We felt that John genuinely wanted to give us the best possible offer for the car we wanted.

1kallen

25 de mar. de 2015

We not only got a good deal on a great used truck, but they took care of everything, no muss, no fuss. And John was as nice as could be. It seems like a well run place, all shiny and tidy, and the process was smoooth. So thanks, I'm not afraid of the big bad used car salesman anymore, and we'll be back. 1 kallen

Jakeshinkle

24 de mar. de 2015

I cannot stress how critical of a consumer I am. That being said Kings Mazda is what everyone has in mind when you're thinking of a perfect car buying experience. I drove over an hour, past my local Mazda dealer to take a chance on them, and I couldn't be happier that I did. I had a very negative experience with my last new car purchase in 2013 and was literally dreading walking in and being treated like a first time car buyer. I was greeted at the door by Jerod who simply asked what brought me in I didn't feel the immediate pressure to get in, buy something and get out. I decided on my new cx5 and Jerod really helped me understand how the dealership could make my payments work for my finances. I was quickly approve and the paperwork was quick and easy thanks to the super knowledgable and friendly finance manager. All in all I was super pleased and left feeling relieved, I could let go of my "haggling face" it should also be mentioned I was offered 3k more for my trade which is almost unheard of. With lifetime oil changes, they really can't be beat. Thank you again Jerod, I really hope a bunch of people start coming your way!

Aquaman

21 de mar. de 2015

Very friendly staff. No high pressure sales tactics. Great automobile. John was been nothing but top notch through the entire experience; from test drive through the purchase. I can't recommend John and King's Mazda enough!

babybritters00

19 de mar. de 2015

John was really helpful and they got us into the car we wanted. We had a great experience and will be back when its time for another car.

froglips

17 de mar. de 2015

Bought my used Toyota 4 Runner at Mazda. Had a great experience. No problems, no hassle. Friendly staff, worked payment into my price range. Thank you Jerod

Malcar

17 de mar. de 2015

Great place to get a car! Kings Mazda makes you feel at ease when purchasing a car with a great selection to choose from . Go to kings Mazda !

Danuta

16 de mar. de 2015

Jerod helped me find the perfect car .I bought a new Mazda CX-5 and I love it. He was very knowledgeable and helped explain features of my car that I was unfamiliar with.He made me feel like he valued my business.The purchase and financing went very quickly,without any issues. Hands down,the easiest and fastest car purchase I've ever made.Overal my experience was fantastic and I am recommending everyone who needs a new car to visit Kings Mazda. Danuta T.

procomp

16 de mar. de 2015

Jerod was a great help getting me in my new Mazda 6. Fast, friendly, and courteous we reached a fair deal quickly. If you need a Mazda talk to Jerod.

fmdamas

16 de mar. de 2015

Igor and Ian did a really good job, made seem easy, the customer service level was great and i ended up with a new care

Mazdamike

15 de mar. de 2015

I cant express how happy i am with Jerod and megan. Both Jerod and megan went above and beyond with service at Kings Mazda. This was the most wonderful experience I have ever had. I will let everyone that I know excluding my clients know what amazing employee's Kings mazda has. Thank you again.Friend and customer.Mike L.

bass1shred2

13 de mar. de 2015

If a mazda is what you're looking for or even used cars, this is the place to go. This was the most satisfying purchase I have ever made in my life. Everyone at the dealership was very friendly and were willing to work with my situation so that I could drive home that day in the car I wanted. I will be referring everyone to this location if they are looking for a car. Igor and Ian are the best!

Ninni

12 de mar. de 2015

From a first time buyers perspective I would highly recommend kings Mazda! From the time I arrived until the time I drove off with my new car they made me comfortable, relaxed, and did everything they could to make sure I got the car I wanted. Everyone was very patient and helpful throughout the entire process. I would definitely come back again! Thank you kings mazda!

mandy

12 de mar. de 2015

Had a great experience at Kings Mazda! Erick worked wonders within our budget and we got a wonderful vehicle. He was extremely informative and helpful in purchasing our New car.

doihaveto

10 de mar. de 2015

Jerod was super great to work with - I really didn't know what to expect going by myself and was fully prepared to have someone try to take advantage of my lack of expertise in buying a new car. I didn't feel this way at all at Kings Mazda! I had been to a different dealership the same day that would only offer me an average, so-so price, and so I was shocked when I went to Kings Mazda and with minimal talking (and practically no haggling) was offered the same car for $2000 less than the other dealers' "best they could do." Nervous about going on my own without a male family member, I looked up all the do's and don't's about car-buying. I knew exactly what I wanted to pay per Kelley Blue Book prior to going, so I felt prepared to not be swindled. BUT Jerod didn't ask what monthly payment I was looking for (admitted that's a huge mistake people sometimes make), didn't try to get me to sign up for the warranty for the interior fabric and whatnot (he actually told me NOT to), and he had no problem with my not wanting to upgrade to the next model up.Also, did I mention I got my brand spanking new Mazda3 for $1000 less than truecar.com's "unusually low price" paid for this car? What?!? Staff is super friendly and helpful. Overall fantastic experience, couldn't be more pleased and will definitely recommend to family and friends! Thanks Jerod!!#freeoilchangesfolyfe #zoomzoom ;)

Big Blue

10 de mar. de 2015

Danny was great to work with. He found exactly what I was looking for and at a great price. He also went through all my options with me so I could make an informed decision. I felt no pressure throughout the whole experience.

bdc

10 de mar. de 2015

Look these guys were great -I don't write reviews but I really want to hear. I told these guys the thing that mattered most to me was getting the car I needed and time. They had me ready to role in my new car in 20-25 minutes. It was by far the best car buying experience I have ever had. I can not think of one thing they could have done differently or better to improve the experience. GREAT JOB.

Green Tree

8 de mar. de 2015

My wife and I were in the market for a mid-sized SUV and came across the 2012 CX-9 online. We noticed the price was better than anything else comparable so we decided to drive down and see it. Our salesman, Danny, was excellent. We told him what we were interested in and he immediately asked us what we expected out of our visit. We gave our price range and warranty expectations and he went to work for us. In the end, we walked away with a better than expected trade-in value, better than expected warranty, and a great vehicle for our family. Very pleased with our experience and we will recommend Danny and the Kings Mazda team to family and friends. 5-star experience all around.

abdanisas

8 de mar. de 2015

John was excellent! Got us into what we needed no problems. Very comfortable to talk to no pressure. Would def recommend to others and plan on coming back for next car purchase.

tcrone

8 de mar. de 2015

I would like to thank Danny and all of the staff :) for the awesome experience of buying my BRAND NEW Mazda. Wasn't sure how it would go after our last go around with another dealer but it worked out fine, got a great car at a great price, got rid of my old clunker and can ride with pride..... ZOOM ZOOM!

SavFicks

7 de mar. de 2015

I went in there with little money and they worked with me. I was very lucky to have walked into this dealership. If I ever need to get another car I WILL come here. You don't get the "sleezy" sales guy vibe. Very nice. Very happy. Thank you!

AndrewRuark

5 de mar. de 2015

Thanks to Jerod and the wonderful guys over Mazda I got my Mazda 3 hatch at a steal, all while having a pleasant experience. Jerod is a rare salesman who isn't just in it for himself but will shoot you straight and get you the best deal. In this competitive environment you can rest easy knowing that Jerod is going to give you top service and leave you wanting to come back to him for your next car, I know I will. Thanks Jerod and the wonderful Kings Mazda team, I love my new Mazda!

Sruehl

2 de mar. de 2015

Jerod was so helpful and friendly. He really made it a great first car buying experience and I can't recommend him and this dealership enough.

aylwarlm

2 de mar. de 2015

This is the 1st car I have bought on my own and Danny made it super easy! He literally ran everywhere to get the keys, get the paperwork, even to just get me a water. He wasn't pushy or over bearing. They worked with me on the price, my trade-in and the financing and I got exactly what I wanted. I'm so happy I stopped in Kings Mazda and that Danny walked up to help me!

jburkhart0404

2 de mar. de 2015

I recently signed on the 2015 Mazda 6 Touring, and it is by far the best vehicle I have ever possessed. I have a 2 year old son, and feel very safe driving him in this car.Stuart was very professional, friendly, honest, and straight-forward. He showed me exactly what I would be looking at spending and receiving- taxes, fees, everything included, etc. He provided various options for what was in my budget and what would overall best suite me and my preferences. I absolutely love my Mazda and highly recommend seeking Stuart for a wonderful buying experience. Thanks again!Jessica Burkhart

Miiikes6

2 de mar. de 2015

My wife and I recently purchased a 2011 CPO Mazda 6. We worked with Igor Titov who is an outstanding car champion (salesmen is not the correct word for Igor because he is a person first and salesmen second). Igor is extremely personable, knowledgeable and asked very smart questions to help determine what was important to my wife and I in our next vehicle. He is well educated in the Mazda line-up and knew specific details for each of the cars my wife and I test drove. I was impressed that Igor knew Carfacx history details off the top of his head for multiple vehicles. I'm over the moon happy with my Mazda 6 and I will without a doubt call Igor when I purchase my next vehicle!

gnanden

1 de mar. de 2015

Fantastic service from John and the crew at Kings Mazda!!! They were second to none at providing me the opportunity of a life time to drive away in the vehicle that I had chosen and that I did not have to settle on. My experience with everyone was at best fantastic!!! I recommend anyone looking for a Mazda to seriously consider Kings Mazda as their choice to shop for a new car.Again, John, Rob and the rest of the crew at Kings Mazda,Thank you,Gus

cohnst2

1 de mar. de 2015

Loved the service we got. Only slight problem was how long it took to get the car cleaned and ready. Overall, everyone was very nice.

fnewman43

28 de feb. de 2015

Buying from Megan was a delightful experience. I have been purchasing automobiles for over 50 years and this was the most stress free experience my wife and I have had. Megan made auto buying almost a fun thing to do on a pleasant afternoon. The other member of King's staff that we met was a very profession and fun person to be with-- Ian Pappenheimer.I would recommend Kings to anyone and highly recommend Megan Heil as the Sales Profession to purchase from.Fred & Shirley Newman

ashley0313

27 de feb. de 2015

Igor was great! He really worked hard to get me into a car that fit my needs and wants! This is my second mazda purchase and so far I've been extremely happy

Sarah

26 de feb. de 2015

Jerod was friendly and easy to do business with. He was very knowledgable about my car. I got a great car. Love it. I would recommend Kings Mazda to anyone.

sandi

24 de feb. de 2015

Thank you Jerod and Danny for helping us purchase our first used car. You both make and great team! You were professional, friendly, and extremely easy to work with!!

andy

24 de feb. de 2015

I was happy to do business here. I never felt pressured or harassed, and I am happy how everything worked out. I would recommend this dealership and John Adams to my friends and family.

dihab53atgmail.com

24 de feb. de 2015

From the time we called to start the search to the time we left the lot, was an incredible experience for us. We got what we wanted and even setting up financing was so fast and easy. All of the people involved were knowledgeable and easy to talk to. They mean what they say and they do what they say. Even the trade-in was so easy! Thanks everyone at Mazda for an easy shopping day, you have the formula for happy customers!

snobird

21 de feb. de 2015

Kings Mazda was a great purchasing experiencing. The car and price that were quoted online and on the internet, were the exact same offers, as when I came in. I had a price that I wanted to pay for the car, they met me on the price. I got the model and options I wanted. No extra mark ups, documentation fees, it was all straight forward. They provide free oil changes as long as you own the car. The service dept is friendly and welcoming. Great experience. Sales members were polite and friendly. Would recommend to anyone looking for a car.

Kecka

20 de feb. de 2015

John was great to work with during this process. The first time we came in john was very informative and did not pressure us at all since we were just researching. Going over pricing was painless and if this car performs well we will definitely be back again.

Craig Johnson

20 de feb. de 2015

Great honest people... They always treat me right. I had my car at another Mazda Dealer and they wanted $1300 to fix it and Tim at kings fixed for a $60 computer update. Professional people!!

Mattbruner

18 de feb. de 2015

From Tim the salesperson to the guy in finance the entire experience was awesome. Thank you to everyone that made buying this car the best experience possible.

somokai

18 de feb. de 2015

The service was nice, the car looks great and after a decent amount of haggling we were eventually able to agree upon a price I thought was reasonable.

kjax87

17 de feb. de 2015

I purchased a Mazda CX5 this past weekend from Kings Mazda and would definitely recommend them to anyone in the market for a new car. Although I live in Dayton, I was happy to make the drive because they were so easy to work with. They did not pressure me into a purchase (I can't say the same for other dealerships I visited). Instead they wanted to make sure I was purchasing the right car for me and my needs. Overall, I am extremely happy with my experience, and will definitely come back the next time I'm in the market for a new car.

Shoveler2

16 de feb. de 2015

This is the second car I have purchased from Kings Mazda. Danny was my salesperson both times. He is great to work with. I would recommend him as well as the dealership to anyone who is looking for a new vehicle.

1701A

14 de feb. de 2015

Our second Mazda. Our first was a 2010 Mazda 3. We liked it and came back to the same dealership. Great experience. Bought a really nice Mazda 6. Nice team at Kings Mazda. Thanks.

Pmbm

13 de feb. de 2015

When we stopped in the dealership,from the beginning Igor was friendly and knowledgeable without being too pushy. We were able to purchase our car with ease. I would recommend Igor and Kings Mazda to family or friends who are looking to purchase a new vehicle.

jrawl

13 de feb. de 2015

The team got me in and out of there in no time, you all are awesome. And thanks again. I would do business again and would highly recommend this team

Provomi

12 de feb. de 2015

Stuart Parker helped me find the car I have been looking for for many years. My first car was a 1995 Ford Probe and it was a great car to me! Stuart helped me find and purchase this 1997 Ford Probe from 900 miles away. I live in Florida and he went out of his way to ensure that I knew what the condition of the vehicle was; he went as far as testing his CDs in the 18 year old CD player!! He even arranged to have me picked up from the airport that was 50 miles away!! I just want to thank Stuart and everyone involved in helping me find and obtain a piece of my adolescent nostalgia!!!

mazda

11 de feb. de 2015

Stuart made the experience fun without being pushy. He listened to our needs and wishes without sounding like he had a scripted agenda. We appreciated being listened to.

rdbosco

11 de feb. de 2015

We enjoyed our experience at Kings Mazda. We met John Koslowski and he proceeded to tell us about some of the cars in the showroom. Then we spied the Mazda 5 GT. He let us know all about it. We decided to go home and sleep on it...not knowing exactly what the price was. We called him and had a test drive...and that was it. We were sold. No real pressure but lots of answers to questions. It was a smooth transaction.

Troy

11 de feb. de 2015

Jarod Graber contacted me quickly after an online search for a CX-5. Traded in our 2014 CX-5 Touring that we bought last year from Kings Mazda that afternoon on a 2015 CX-5 Grand Touring. Jarod and everyone at Kings Mazda treated us great. Made sure we were happy with our new CX-5 and explained how everything worked on it. Would definetly buy from Kings Mazda again without hesitation.

Erica

10 de feb. de 2015

We had the pleasure of working with Jarod. He had excellent customer service. He was professional, to the point, and extremely helpful. When there was a question that he didn't know the answer to he found the answer. It's nice to walk into the showroom and talk to an honest and friendly person. There are so few salesmen like this still out there and I would recommend talking to Jarod at Kings Mazda to anyone looking to purchase a vehicle.

clownluv2006

10 de feb. de 2015

I was extremely happy that she didn't try to pressure me into buying something I didn't want. I told her the exact car I wanted and she didn't try to sell me anything other than that car. Extremely friendly and understanding. She is why I would recommend this dealership to someone else.

PAMT

8 de feb. de 2015

A huge thank you to Danny for his prompt attention to my need for a car! His ability to pick the perfect car in the perfect color at the right price shows his unique ability to hear what his customer is saying. I had recently walked out on a different dealer for treating me like I was ignorant. What a refreshing experience with Danny!! Thanks for getting all of the details in order and ready for me to sit and sign without wasting my time. Needless to say the MAZDA 6 rides like a dream and looks fabulous! ! THANKS DANNY AND KINGS' MAZDA!!

Leahmwest

8 de feb. de 2015

Our experience with the Mazda dealership at Kings AutoMall was "painless" and quite pleasant!We never felt under pressure at any time and they could not have been more professional. We were totally satisfied with every aspect of our buying experience and LOVE our Mazda CX-5! I highly recommend this dealership if you are looking to buy a new or used vehicle!!Jeff & Leah West

Dana Danielle

7 de feb. de 2015

I received excellent service at Kings Mazda. Every worker was knowledgeable about the products and made the transition to making a purchase very simple. I came home and told a friend about my experience and it turns out, she too bought her car from there. Kings Mazda is the place to go when purchasing your car!

Beka

6 de feb. de 2015

Tim Watkins was our salesman and he was amazing. He listened and gave his opinion when we asked. Ian Peppenhiemer was our financial guy and he broke everything down so it was very easy to understand. We got a great deal and are very happy! I would definitely recommend them to friends and family.

Ian_Rice0410

4 de feb. de 2015

Everyone at Kings Mazda was more then helpful in my buying experience. They helped me explore options and got me the car I wanted. Overall it was my best car buying experience and it made me happy with my purchase!

Teresa S

4 de feb. de 2015

Always an easy and effortless service appointment.They don't need to up sell because they do a great job from the start!They know the car and its history and I have no concerns that the recommended service(s) are necessary and needed.Highly recommended!!!

david vance

2 de feb. de 2015

I was on my way to another Mazda dealer when I made a phone call to Danny Helton at Kings Mazda. I literally made a U turn and it was the best decision I could have made. Danny was very knowledgable about the Mazda line and especially the Mazda 6 I was interested in. They were able to give me a fair trade in value on my car and the sale price of my new 6 was very competitive. We completed the transaction in less than an hour without the usual hassle of add on costs or other sales pitches. I found Kings Mazda and Danny Helton exemplary and would highly recommend them.

TracyH

2 de feb. de 2015

I wasn't having much luck finding a car. Came here and John didn't give up! So excited about my new car! And he was so nice to my 4 year old daughter!! Everyone here was also very trustworthy!! I will definitely be coming back in the future!! Thank you so much!!

hse

1 de feb. de 2015

One of the easiest car buying experiences of my life. Stuart Parker was very informative and helpful without being overbearing or pushy. Everyone I spoke with was friendly and courteous. I would highly recommend Stuart and Kings Mazda to anyone interested in buying a new vehicle.

gwalker

1 de feb. de 2015

Kings Mazda was extremely responsive to our requests. We requested a specific color and model combination that was unavailable despite the large inventory of new cars. The dealership worked to get the car to Kings Mazda in one day. They certainly went the extra mile to earn our business.

LPagano

31 de ene. de 2015

I would highly recommend working with Erik Henize. From the beginning of my process in evaluating a new car he was professional, informative and respected my timeline. Erik was always available to answer questions and worked with me, During my closing process Ian Pappenheimer was extremely helpful and attentive to detail in finalizing my needs. I had a great experience working with the sales, management and finance team at Kings Mazda.

etometich

29 de ene. de 2015

I went in to look at a Mazda6 before I had to head into work, so I didn't have much time to wait around. Erick and the rest of the staff ran around getting the paperwork done as fast as they could in order to get me to work on time. Erick even paid to have my lunch delivered to me so I wouldn't have to stop on my way to work! Now that's what you call excellent customer service!

kevinmac

28 de ene. de 2015

Tonight I bought a 2015 Mazda3 s-Touring Hatchback from Kings Mazda and I am very happy. Besides getting a really great car, I also met a number of really nice and friendly people over the past few days, all of whom were very helpful. I met Eric Henize on-line a few days ago when I requested information about some of the cars that I saw on the Kings Mazda website. Eric really knows his cars and he was very good about sharing his knowledge through a number of emails throughout the day. So yesterday, I stopped by Kings Mazda to meet Eric. He really took the time to listen to what I was looking for and then we test drove 2 different vehicles, the Mazda 3 and CX-5. He helped me to understand the different features of each vehicle and allowed me to test drive both with no rush. I scheduled a return visit this evening so that my wife could also drive the Mazda 3 and CX-5. When we showed up, Eric had both cars ready to go. We drove both vehicles on test drives that really let us experience both cars. Not just an around the block test drive. No pressure. No rush. The CX-5 was a terrific vehicle, but we both really liked the Mazda3. On another note, I was really impressed with both sales managers that I met over the last two days, Jerry Alley and Kris Miller. They weren't hidden behind some secret wall like in a lot of dealerships, but they were right on the sales floor. I was able to talk directly with both sales managers and worked out a price that I was happy with. Even the finance manager, Matt Rieger, was a real pleasure to deal with, even though I kept everyone around well after closing time. Everyone at Kings Mazda really took the time to help us and everyone was really friendly. My sales guy, Eric hung around late tonight to make sure I completely understood all the features of my new Mazda 3, especially all of the technology built into the vehicle. And there is a lot of cool, easy to use, technology in this car. Based on everything that I have experienced over the past few days, I would very much recommend anyone looking for a new or used car to take a look at the entire line of vehicles at Kings Mazda. I'm very excited about my new car and very happy with how I was treated by everyone at Kings Mazda.

HayleyPetrey

27 de ene. de 2015

My experience at Kings Mazda with Igor was amazing! My family bought a car from Kings Mazda from Igor that summer and our experience was so awesome we came back again to buy my car. Igor did an awesome job and we will definitely be back to see him and Kings Mazda for any future car buying experiences!

MJH

27 de ene. de 2015

I had a very bad experience at a different dealership the day before I visited Kings Mazda, but my experience at Kings Mazda was great. John was very friendly and helpful during the process of purchasing my new Mazda6. When I picked up my car John had all the paperwork prepared and made sure the car for delivery. He took the time needed to explain all the features of the car and answered all my questions. Thanks, John for all your help and for making my new car purchase an enjoyable experience.

sksanders

25 de ene. de 2015

John was very nice and helpful when dealing with my car purchase. John had the price set for my range I wanted and I'm very happy with my experience with mazda!

andre

24 de ene. de 2015

Megan G. And Igor were outstanding So was Jason, the manager. I don't think you can ask for more while buying a new car!Great job!AndreAndre Pelletier513-581-3740

rycottings23

24 de ene. de 2015

Great service Igor was great thanks mazda for all the great service thanks to Matt also and to all the Mazda crew for making it a great service

W105mwk

22 de ene. de 2015

This is our 4th car from Kings Mazda! The sales process is always seamless, but the part that counts (service after the sale), is what really makes them stand apart. From oil changes to new tires you really do become apart of the Kings Mazda Family!!!

hlbohio

19 de ene. de 2015

We had a great experience at Kings Mazda this evening! Super nice folks and completely honest (a nice change from the previous Mazda dealership we visited). We would most assuredly do business with Danny and his team again. Thorough, honest, efficient, with a nice "tour" of the car and the end of the transaction. Thank you all!

cmaxam

19 de ene. de 2015

John Adams was great, everyone I dealt with was friendly and professional! Thanks for a positive car buying experience! Have already recommended to friends looking to buy.

Chuck Jones

16 de ene. de 2015

I was in a bind to purchase a car with a very small window of opportunity. Erik Henize met me at the dealership at 9:00 AM in the morning and I was out the door with paperwork complete by 11:30 AM having purchase an incredible car at a very fair price. Erik was incredibly patient and systematic in his approach to narrowing down exactly what I was looking for and proved he had a very high level of knowledgeable in the product line. He appears to be a man of character and values when it came to customer service and was very personable to boot. I would recommend Erik to anyone who is in need of a car even when under a crunch to get 'er done! I do not feel that one minute of our time was wasted as often happens in other dealerships. To this I say kudos! This morning Erik again met my wife and I at the dealership and as promise walked us through the intricacies of the technology package. Erik also demonstrated how to set up different functions such as phones, music through Bluetooth, radio functions, air conditioning controls etc. To Kings Mazda I say congratulations on employing a top notch individual to represent your business! To Erik we can only say thank you!

juch4

16 de ene. de 2015

Your service department is outstanding. They are always friendly and so helpful not to mention flexible to fit my schedule. Great customer service. Love Mazada.

Pug

14 de ene. de 2015

Megan H. & Tim were so helpful. When we picked the car up for our daughter's 16th birthday Megan was fantastic! She made sure the car was clean, ready to go on time, and complete with balloons & birthday wishes. We will absolutely be back to visit them when we are in the market for another car. Thanks for the awesome customer service!

erchilly

12 de ene. de 2015

Went in just to look after doing some online research. Ended up being offered a great used car with everything I was looking for including extras for less than one just as current as a new I was looking at. Great price, easy day.

cincicarshopper15

12 de ene. de 2015

After visiting 3 other local dealerships to shop for a Mazda CX-5 with no success, I was completely relieved when I started working with Megan at Kings. She was honest, fair, and prompt in her customer service interactions. I appreciated that she let me know what she could do for us up front and did not waste any time. She was incredibly organized and very responsive when working with me remotely (via text and email). Kings Mazda got me the car I wanted for a fair price, plus free oil changes for life. My husband and I will be returning in the future.

Amber

8 de ene. de 2015

Hands down the best/friendliest dealers I've dealt with ! I went to two other dealers previously, and in no way did they help me, were as personable as these fine gents :)

stuku

7 de ene. de 2015

This is our second "CX" purchase from Kings Mazda. Each time we have been treated fairly and as friends, and have ended up loving the experience and our new Mazda. Thanks again, Mr. President (John Adams). :-)

Don

20 de oct. de 2014

thought we had a deal on a low mileage car that I was interested in. Told KC that I had to get the money from my mutual finds that it would take 3 days. Next call I WAS TOLD IT HAD BEEN SOLD.

CTe

30 de sep. de 2014

We found a used car at Kings Mazda for what appeared to be great condition for less than what we had been seeing at other small used dealerships. It was a great find -- the mechanics of the car seemed sound and both the interior were in very good condition. We felt better about going to a "big" dealership because the small guys seemed like they had less experience, less business, and less ability to get us financing quickly.That being said, in the end, I was dissatisfied with them and felt a little bamboozled.The salesperson seemed nice and normal. He wasn't overly clingy or too heavy handed. That was appreciated. But I wish he had followed through on some things I had said during the test drive. I feel really regretful I was not more insistent on checking on every little thing. He also did not seem to know much about the specific car itself or the model. I knew more from researching it online than he could tell me.We discovered some issues that we feel the dealer should have or did know about.First, they quibbled over a few hundred dollars and tried to convince us it was no big deal because that's just a few bucks a month. Okay; I'm not an idiot, and I went to college. The total price does make a difference.This quibbling over a few hundred bucks is what really annoyed me after I found out the following.1) The car did not have more than one key. Getting additional keys made was more money ($300) than what they quibbled over.2) The car did not come with any rugs. That was another $200 out of pocket that I had to pay for after the fact.3) I had mentioned how bad the brakes felt, how much I had to push to get it to stop. Turns out, they were rusted fused and we need all new brakes ($800).4) There was also a hole in the muffler and that was another $700 replacement.5) I failed to notice a long dent on the passenger side. That was my fault. I am not going to pay to get it taken out.So basically, this car is costing me off the bat another $2000.

Airsucks2

19 de sep. de 2014

Megan was a great salesperson. She made me feel like a friend not a customer. She was very helpful in getting me into the car I wanted.I will definitely return to her for my future automobile purcases.

DAC04

19 de sep. de 2014

We were able to go in and find exactly what we wanted and they worked with us to fit our price range. The staff was very friendly and helpful. We bought a 2015 CX-5 and I couldn't be happier with it!! It is a great fit for our family and I would recommend it to anyone looking for an SUV. Will definitely be recommending Kings Mazda in the future :)

SebaBorgnia

8 de sep. de 2014

I offered for a certified Mazda 5 Grand Touring 2013 and we aligned deal. I signed offer form and gave a security deposit of USD 500. I returned a week later to pick up the car and pay cash (after almost daily emails and calls confirming my appointment) and they informed me that they sold the car that was booked for me, as someone else appear and they have a NON WRITTEN INTERNAL POLICY that they do not accept security deposit for used cars. The only thing they can offer me is a new Mazda 5 Touring, which is obviously more expensive and less equipped. I still can't believe that with a security deposit they sold my car, this is worst car buying experience I had in my life. We were 3 hours waiting with 1 year old baby, 4 years old daughter for the sales manager Kris just because they decided to sold car that I paid for. DO NOT BUY AT KINGS MAZDA YOU WILL ALSO BE CHEATED AS I WAS.

amears

22 de may. de 2014

I have had my Mazda CX9 to this dealer multiple times for the same problem and they were never able to diagnose the problem. I am out 3500.00 running after fixes that were never necessary. After taking my car to a non-Mazda local mechanic they were able to diagnose and FIX my issue in two days. I am out another 1600.00, but at least my car runs like new. I also had my car to this dealer to fix my adjustable headlights and they wanted 1100.00 to replace the entire assembly. I asked them if they could just unplug the moter and they said NO. They charged me 100.00 to diagnose and after returning home and looking on You Tube I was able to unplug the motor it about two minutes fixing my problem. They may be ok with routine maintenance, but I would not trust them with anything at this point. I won't even go for my "free oil changes".Get a second opinion if they are not definitive on the problem. Save yourself some money.

bassgrimm

3 de abr. de 2014

Bought a 2007 Nissan Titan. Sales person told me vehicle went thru thorough inspection and there were no mechanical issues. Last words from salesman "I will send you keyless remotes, you have my word". Got home and vehicle was leaking oil. Later discovered that trans will not down shift. Never received remotes. Purchased a remote myself only to discover that vehicle is not equipped with keyless entry. Contacted sales manager with these issues. Told they would not take truck back, but would trade. 6 weeks later, still no resolution. Contacted sales manager to attempt trade on NEW vehicle, tells me to drive truck to other dealership owned by same company for trade in value. Tells me that I can't recover fees and taxes paid for the LEMON that they sold me and I will basically get trade in value for this vehicle. Would have lost about $4000. Sales manager is smug and condescending and had no intention of making this right. I was lied to and vehicle was completely misrepresented. Cost me thousands and much trouble. Went to Coughlin Chevrolet and was treated like royalty. Bought new Silverado from them. Save yourself a lot of time, trouble and money and go somewhere else.

Done Wrong

19 de mar. de 2014

Bought a 2007 Nissan Titan. Sales person told me vehicle went thru thorough inspection and there were no mechanical issues. Last words from salesman "I will send you keyless remotes, you have my word". Got home and vehicle was leaking oil. Later discovered that trans will not down shift. Never received remotes. Purchased a remote myself only to discover that vehicle is not equipped with keyless entry. Contacted sales manager with these issues. Told they would not take truck back, but would trade. 6 weeks later, still no resolution. Contacted sales manager to attempt trade on NEW vehicle, tells me to drive truck to other dealership owned by same company for trade in value. Tells me that I can't recover fees and taxes paid for the LEMON that they sold me and I will basically get trade in value for this vehicle. Would have lost about $4000. Sales manager is smug and condescending and had no intention of making this right. I was lied to and vehicle was completely misrepresented. Cost me thousands and much trouble. Went to Coughlin Chevrolet and was treated like royalty. Bought new Silverado from them. Save yourself a lot of time, trouble and money and go somewhere else.

wwwzz23

13 de feb. de 2014

Horrible experience. one of the advanced Key doesn't work, called first, and was told can be reprogrammed. But after they attempted, no success. They still charge us the full price $98.11. Not friendly at all. Will never come back to Kings Mazda anymore.

TF

11 de nov. de 2013

Inquired about vehicle on 10/31/2013. No response from KM. I visited KM on 11/1 to see vehicle. Very positive experience with sales group and back office. Entire transaction lasted about hour.

Jane-zoom

6 de oct. de 2013

I phoned this dealer after seeing a Mazda on cars.com and the salesman was so great - he said he would get it ready and he would hold it until we drove there in about an hour. And he did it! Great car - great price- great trade-in. All around wonderful experience. We sent an email of praise and he sent us a lovely card thanking us. What more can you want? Mazda's are GREAT cars and I am loving my zoom-zoom.

Impressed

23 de ago. de 2013

These guys are great! My husband and I have been shopping for a car for my daughter for over a year. We knew what we wanted but couldn't find any we felt good about (ie. safe and reliable) for the budget we had. The sales person and the manager seemed to really listen what we wanted and found the perfect car at a price that was in our budget! We had also gone through some tuff financial times over the past 4 years, but the finance department still found us great rate. They saved us enough that we were able to afford to put a full warranty on the car! Everyone one at Kings Mazda made is easy and fun for us. My daughter love's her car and I feel good knowing she has a dependable vehicle. If you are looking for a place that will truly TRY to help you buy a car, go check out Kings Mazda!

Chuckd3

10 de ago. de 2013

Kevin and the other guys were amazing helped and worked with me for over a week to get the deal worked right for me. Very very polite even with my rambunctious 2 year old would send everyone to them to get a new or used car made a faithful customer out of me!!

jagsmoore

20 de jul. de 2013

Megan was super knowledgeable about the model of car we were interested and ended up purchasing. She sat in the car with us and demonstrated all of the features, synced my phone to the car via bluetooth and entered our home address into the GPS system. She gave us valuable information on how to update the GPS system. She let us know we could contact her at any time with any questions we might have after leaving. She also set up an appointment for our first oil change, ordered us a bottle of touch up paint, and set up an appointment for us to bring the car back in to repair some minor hail damage. . The dealership offers free oil changes for the life of the car so we really valued that amenity. Everyone at the dealership was super friendly and made the purchase very easy.

heuermanfamily

19 de jul. de 2013

We were on the hunt for specific criteria that was available on multiple Mazda models and our sales guy, Art, was very accommodating and patient as we worked through our options to narrow in on a selection. We were very pleased, they took good care of us.

AngreeCustomer

6 de jun. de 2013

We had to deal with a very slimey salesperson here. Got ripped off. Tried to reason with dealership. They didn't give a poop. Horrible, awful experience. Run as fast as you can away from this dealership and Kings Auto Group in general!

JW1932

29 de may. de 2013

THIS DEALER DID A GREAT JOB GETTING ME IN THE CAR BUT WATCH OUT. THE AFTER PURCHASE SERVICE IS VERY POOR. I HAD AN ISSUE WITH THE QUALITY OF THE PRODUCT THEY CERTIFIED AND THEY BLAMED ME, THEY BLAMED THE TIRE MAKER, THEY BLAMED EVERYONE BUT THEMSELVES. THIS IS THE SECOND CAR I BOUGHT FROM THIS DEALER GROUP AND THE SERVICE AFTER THE SALE GOT WORSE. I EVEN CONTACTED THE OWNER AND HE DID NOT CARE. DO NOT BUY FROM THIS GROUP. ONCE THEY SELL YOU A CAR THEY ARE DONE WITH YOU. PLUS IF YOU THINK YOU HAVE A WARRANTY ISSUE BUT THEY DO NOT FIND ANYTHING, THEY WILL CHARGE YOU $99.00. CONFLICT OF INTEREST YOU THINK?

Bhuffer

19 de may. de 2013

Received no response at all from inquiry. Pretty pathetic customer service from a dealer trying to sell cars none-the-less!!

schleith76

14 de may. de 2013

My overall experience at king's Mazda was phenomenal. My wife and I can didn't have the easiest set of circumstances to work with but the sales team worked hard to find the best options for us. Also, financing wasn't going to be easy but their finance team came through for us with manageable payments and a low interest rate. We couldn't be happier with our purchase and we owe it to them working hard for us.

reenrich

8 de mar. de 2013

Meghan was so friendly and knowledgable about the vehicle as well as the entire buying experience. She made everything so easy and even pleasant. Also the Sales manager, the finance person and even the service technician that prepped my car, were extremely kind and helpful. I would definitely recommend her and this dealership to anyone interested in knowing more about a great product and eventually purchasing a Mazda.

GHAIN

13 de feb. de 2013

Jerod was very friendly. I told him exactly what I wanted and he was excellent at pleasing my every need that I asked for.He knew the style, and kind of car I was interested in and when we test drove he explained everything about the dash. He alsodid good at leading me to the highway and then on back roads for our test drive.When we parked he showed me all the features of the rest of the car. Gas tank, trunk, hood, back seat.....and alot of things in the front seats, and console. He made sure I had all the correct books to look up anything I needed. He help program my blue tooth in the car, and set the maintense schedule for me. He was very patient with me in his explanations. He gave me free oil changes for life, and gee I felt very knowledgeable when I left him. I didn't have any doubts that I had been given him to be my sales person by GOD!!! so true; because as a rule I don't like car salesmen.He also helped me with the choice of color. I was undecided, but as we negotiated the price, he is the one that came up with the idea of his new demo that he was driving. It was the right color, has the BOSE which I adore, sun roof....I was so happy...... I was so happy in the price, and the time I could pick it up...like the next day. He was efficient and and got me exactly what I wanted. I knew what I wanted and he delivered. You can't ask for any thing more than that. My experience with Jerod was excellent.I even gave him and his family free tickets to a play. Which they attended!!! I would buy from him again, and I have recomended him to some of my friends!Thanks JerodGlenda Hain

hmoorexxx

29 de ene. de 2013

Jerod Graber was very patient as we had to go through various channels within our company to purchase a new company car. He even offered to come to our office to work with us when we were unable to meet him at the dealership. We did not take him up on that but it was nice of him to offer. He did come in to the dealership on his day off to make the deal happen. Not only did they give us a fair price for our trade in, they were reasonable about the pricing of the new vehicle as well. The car is great - better than we even expected!!! Jerod was very professional and efficient.It was a pleasant experience and we are very pleased with everything.I would definitely recommend him and Kings Mazda in the future.

AlisonOhio

11 de dic. de 2012

I bought a Mazda 3 on December 8, 2012 and was treated so well that I have been spreading the word about this dealership. My salesperson, Jerod, was so caring and upfront about everything that I felt completely comfortable with my experience and my decision. The Finance Manager, Ian, was the BEST finance person I have ever dealt with when buying a car. This was my first experience with Kings Mazda and my first Mazda...I recommend them whole-heartedly.

buckeye68

7 de dic. de 2012

I went to a couple other Mazda dealerships before I bought my new 2012 Mazda3 and this dealership had by far the best service. Nic was very knowledgeable about the car and was able to answer all of my questions. I ended up buying the car my first visit because of the great service and deals that were offered. Iam was also very helpful.

a_guy_that_bought_a_car

14 de nov. de 2012

Steve and Ian went above and beyond in my car buying experience. In a matter of hours, they had helped me secure a certified 2010 Mazda 3 sedan marked approx. $2000 below the Blue Book value, locking in a loan with an interest rate lower than what my local banks offered, and extended my bumper-to-bumper warranty over the life of the loan (6 yrs). The car runs great, looks great, and comes with the peace in mind of both the original powertrain and dealer offered warranties. No complaints with the dealer or the product I purchased.

allylc15

14 de nov. de 2012

Buying a car is never easy however my experiance at Kings Mazda was phenomenal. From start to finish the process was very smooth and professional. The sales and finance staff helped me get the car I wanted at a resonable price and made sure before I left that everything was set up properly. From my bluetooth to my radio stations and time on the dash board. Kings Mazda truely cares about their customers. I will definately be back for service and my next new car purchase!

wishicouldbuyacar

13 de ago. de 2012

have been trying to talk to this dealer for 3 weeks now.....wont email me back, and every time i "chat" with them they arent sure why no one has gotten back to me.....

dgriffin99

30 de jun. de 2012

I asked for a quote on a Mazda 3i Sport via their website and received the quote. Upon receiving the quote, I realized I had asked for the wrong car and asked the quote to be changed to a Mazda 3i Touring SKYACTIV. I received the "out the door " price. There was some haggling and a price agreed upon via email. I arranged an appointment on a Saturday to purchase the car. When I arrived, a Mazda 3i Touring SKYACTIV was waiting for me to test drive. The test drive was good and I was ready to purchase. After a thirty minute wait, I was told Kings Mazda would not honor the internet quote agreed to in email because it was less than what the Mazda 3i Touring SKYACTIV cost them. They said they did not understand that I had wanted the Mazda 3i Touring SKYACTIV instead of the 3i Sport. I found this odd considering I referred to the Mazda 3i Touring SKYACTIV link on their website two times in emails and they had the Mazda 3i Touring SKYACTIV for me to test drive when I arrived. They have all emails documented, I brought and they had them in their system. Even though the emails from Kings Mazda said they would honor the quote with a copy of the email, the sales manager said they would not honor since I did not have a signature from them. They wanted $2,000 more for the Mazda 3i Touring SKYACTIV than was "quoted" from their internet sales manager.Do not trust Kings Mazda for internet quotes.

Jdat10

18 de jun. de 2012

They were very easy to deal with from the minute I stepped on the lot. I found the car I wanted and felt very comfortable with the process.

Craig012002

22 de may. de 2012

I never knew that buying a car could be so pleasant and easy. Calvin was so easy to work with,respected my time and has done everything to help me. I now have a dealership for life.thanks guys!

Buyer

5 de may. de 2012

Talked to them through chat on website, and they told me they would call momentarily with the information and we could talk specifics. They never call or returned any of the emails.

Never Again

25 de mar. de 2012

Went to the dealer to test drive a used car. We couldn't agree to a deal, so I went to look at other options at other dealerships. I ultimately concluded later that day that I would be willing to take the Kings Mazda deal and called to see if it was still available. Salesperson said she would call me back after talking to the manager. She called back and said that yes, the deal was still available. I told her I would return in 45-60 minutes to put everything together. When I returned, she met me at the door to say that someone else had bought the car, but that I could wait to see if their credit check would be approved. I declined. I asked why nobody had even tried to call me, and of course, she had no real answer. I understand that there was no obligation to hold the car for me and that until we had a signed deal, there was no deal. But if this dealership actually cared about its customers rather than only about its own finances, I would have gotten a call and would have provided a credit card for a down paymnet or at a minimum, it would have saved me a trip back to the dealer. They can now be certain that I will never make that drive again.

gbachman

16 de mar. de 2012

I brought a brand new CX7 2007 and I have had problems with this vehicle from day one. It has been making noise and burning oil. They told me that with turbo it will do that. That is not correct. I have already had 2 timing chains put in and it's still making the same noise. They tell me they can't hear this noise. If you read all the complaints anyone owning one is having the same problem. Kings will not work with you. They keep saying they have to get the approval from Corp. We finally got a recall on these problems but they still will not fix it. It's like they don't know how to fix it. They won't even investigate the problem. You have to tear into the motor to find it but they won't. Everyone needs to stay away from this dearlership.

Not important

13 de dic. de 2011

I contacted the dealer by online chat concerning a specific used vehicle. I was told that the agent would make sure the vehicle was still for sale and contact me. I gave my email address and cell number and went to my 2nd shift job. When I returned home after work I had yet to receive a phone call nor was there any email contact. I guess when you get to be a large dealer a used vehicle customer is not as valued as a new vehicle customer.

jabobson

12 de ago. de 2011

My engine went bad after 26,600 miles Mazda Corp wouldn't even tear down the engine properly to investigate the problem. When I went to the dealership to inquire on the exact problem my car had they had no direct answer for me and were basing their decision on noises my car was making. They also informed me that my warranty was voided because I was slightly late in taking my car in for a few oil changes. After repeatedly questioning their stance on the matter the service manager Kelly became irate and threatened to have me removed from the premises by policy authority and then followed me out the door screaming at me to never return to "his shop". He's just the service manager and this is how I'm treated? He wouldn't even "allow" me to speak with the GM who was upstairs "in a meeting". I buy a $20,000 product that helps write their paychecks and I'm getting harassed because I only wanted a clear cut explanation of why my 2010 Mazda 3's (yes 2010) engine was already bad.THANKS MAZDA CORP, KINGS MAZDA, AND KELLY THE SERVICE MANAGER FOR TREATING YOUR CUSTOMERS SO POORLY. I APPRECIATE YOU TIME AND ATTENTION IN THIS MATTER.

Len/Sarah

20 de may. de 2011

Bought a Certified Used 2008 CX7 on 01-13-2011, along with an extended warranty. Before I took delivery, I questioned the dim driver head lamp. I was told that was "normal." Took it in today (May 20) because the headlight is dangerously dim and thought it might be partially burned out. The service tech put the car up on the lift, had to take the entire wheel off to access the headlamp and found that it had apparently been previously rigged with foil and duct tape and it had shorted out some wires and could have caused a fire! I have the foil and the duct tape in my posession. The service tech and the sales manager agreed that, though this wasn't a "warranty" issues, I had purchased a CERITFIED car and this was of no fault of my own. It had escaped their attention when they acquired the car before selling it to me. The General Manager, Ed Schoenhoft is a total creep. He refused to pay for it, said that I chose to buy a used car so therefore I should assume the liability and responsibility and "kindly" offered to pay for half the $875 charge!! He even insinuated that I could have rigged the headlight myself! We bought this car for our 16 year old daughter who takes it back and forth to school only. We were cautious about purchasing a safe and reliable car for her and paid top dollar for this! It had very low miles--32k. They would not release the car to me unless I paid them. So I am out $400+ and have just filed a compalint with the BBB. The attitude there, by the GENERAL MANAGER is "LET THE BUYER BEWARE." They will not stand behind what they sell and care little about good will. Buy or service your car elswhere!

mikrchy

25 de mar. de 2011

i went in looking for a new mazda5 and had gotten a price from a different dealer, so i went in to see if they would match that price because it was closer to my wifes work. the salesman that i worked with didnt want any part of the price quote that i was given by the other dealer , and even asked me , why dont you just go buy the car from them? i went to the new car manager and he basically agreed with the salesman, so, i left and bought the car from the other dealership !! i gave them another chance and i asked them about a year later to give me price on another mazda5 for my sister who liked mine....could they beat the price from another dealership , and again , by email this time, was told the same thing , so again my sister bought the vehicle from the other dealership! so help them out and dont waste their time, and just go buy from the other dealerships beacause that seems to be what they want!! i havent been back there and got an email from the salesman who saved my email and sent it back to me from the very 1st time when i complained about the salesman...guess he thought it was funny, like i was just complaing again , and saying that i didnt really buy 2 vehicles. yeah , really funny!!! atleast jake sweeney and kerry mazda thought it was really funny when they got my business instead of you!! BEWARE!!!

tribute45241

7 de dic. de 2010

After being a loyal supporter of Kings Mazda, I will no longer be spending any money with this organization.I have bought the last 3 cars from Mazda (2000 Mazda 626, 2003 Mazda Tribute, 2007 Mazda3) and have done so because they have always been fair, honest and quite frankly, the cars are great. All my service, even oil changes, we always handled by the service department.It seems there has been significant changes in Service and Sales, and customer support has suffered greatly. I recently had issues with a $5 part that should have been covered by the warantee that was sold with the vehicle. Not so. I was forced to pay $90 for a $5 part and 2 minutes of time for the tech to put it on. The service department hides behind mounds of "corporate Mazda" paperwork and the sales manager is clueless as to the details of what he sells. When I tried to confront anyone about the details, I got nothing but finger pointing and excuses as to why I was being charged.After a few brief calculations, I determined that I have brought over $100,000 in sales and service to this organization (3 cars personally bought, 10 years of service on my cars and 5 referrals for people that have ended up buying Mazdas from Kings Mazda) and this is the respect I get? No more, I am now a strong advocate AGAINST Kings Mazda. Still LOVE the vehicles, but will NOT support this organization.

bjah43

27 de abr. de 2010

This dealership would not replace my car which had to endure numerours repairs while under warranty. The car was definitely a lemon...they did not even deliberate how to amend the problem with Mazda Corporate. I even wrote a letter of disappointment and my claim was basically overlooked. There are at least 23 visits to the service department on record for the particular car, a 2003 MazdaSpeed, that did not include routine maintanance.

jimandterri

20 de feb. de 2010

Jorge and Pete were both very helpful and understanding in our needs for our new vehicle. They are both very friendly and I would recommend them to anyone. Everyone at this dealership was very helpful and they are willing to work with you to earn your business.

smokee911

18 de abr. de 2007

My friend reccommended me to Kings Mazda and I'm so glad she did. It was the best buying experience I've ever had.