Mark

26 de jun. de 2016

Bill was our salesman: pleasant, low pressure and efficient. The car, a 2015 Dodge Dart SXT, was in good condition and priced right for it's year, make and model. All and all an OK-enough experiance.

Jim

13 de jun. de 2016

Called Friday for a service appointment on Saturday. Arrived a few minute early and was greeted. They confirmed that they were doing my 10K service check and asked if I was waiting and if I wanted a free car wash, I was. An hour later they were bringing my paperwork over. Walked out to a clean car and was on my way. The salesperson also stopped to talk while I was there.

Eric

10 de jun. de 2016

I know they have a "Koons" name on their sign. But the Gravel lot is a dead give away. They Have no loyalty to customers. They told me they would hold a car for me. I said "I could come buy it right now", and they said "no need" "just come by tomorrow" then sold the car from under me the same night. I understand they cant hold a car but don't tell the customer you are going to be accommodating and make the buying process easy if you are not going to.

Sue

4 de jun. de 2016

Jimmy and Lisa were very kind and helpful. I highly recommend Koons Easton Toyota for all of your service needs. Very easy to deal with.

Dylan6493

22 de may. de 2016

I'm so glad I chose Koons Toyota of Eastom Md. I was greeted very nicely and even though I don't have very good credit, Will and Michael made sure I left there with a car that I loved!! I recommend anyone looking for new or prepared reliable vehicles to visit Koons in Easton and ask for either of them! :) Thanks for all of your help!

Barbara

20 de may. de 2016

I had a great stress free experience here and will recommend them to anyone. Sara, my sales person was so easy to work with. I got a great deal and the payment I wanted thanks to Vito and Loren..

gjones1313

1 de may. de 2016

Very friendly staff, Todd went above and beyond to get the deal I wanted. Financing was quick and easy. I will and have recommended you to my friends!

Charlie S.

17 de abr. de 2016

I live in Maine and I bought a car from Koons (Will Morris) in Easton, MD. A great car at a great price backed up by excellent warranty offers. These folks were terrific to deal with and got me on my way in one day. Look up Will Morris A pure pleasure.

Retirementtoy

23 de mar. de 2016

I am always treated so well by the folks in Koons Easton, they always know me and always take care of whatever is needed. They only suggest things that need to be taken care of and things for me to watch out for.

Tom

22 de mar. de 2016

The whole transaction from finding the vehicle that I wanted to being updated on status was very professionally done. All options were explained very clear and done well!!!!

Senior Citizens

17 de mar. de 2016

We buy cars every 10 years so we always look for a great car, great dealer, and comfortable experience. Koons Easton was terrific. We found exactly the car we wanted and Anne, our salesperson, could not have been easier to work with. We felt welcome and un-pressured andt knew that anyone on the staff was available to answer questions. They all made the experience easy and fun. Thanks to Marcus, Vito, Heather and the rest of the staff!

JMD

7 de mar. de 2016

Sara was the perfect "host" at Koons. She offered many options when I was not sure what vehicle would work the best for me. Gave me time to think about it and when I found a used van at the Annapolis dealer, she performed her magic. In a matter of hours the vehicle was brought to the Easton dealership. A few hours after than we drove home in our "new to us" Toyota Sienna. It was exactly what we were looking for at a reasonable price. They also have the best music streaming through the building :-)

Dave

12 de feb. de 2016

I just took delivery on a 2016 Toyota Tacoma TRD Sport Double Cab 4X4 in Magnetic Gray from Koons Toyota Easton and I couldn't be more please with the experience! The price was good, but the sales staff is what really puts them above all other dealers in the areas. I have never considered car buying to be a fun experience and until I contacted the folks at Koons I was rather frustrated with other dealerships and searching online inventories for the exact truck that I wanted. The truck color/trim/package combo that I wanted wasn't on the lot (and rather hard to keep on any lot due to demand), but the Koons staff took over my failed efforts and was able to put me in the driver's seat of exactly what I wanted.The prompt and consistent communication from Todd Hardeman (Sales) was above and beyond what I expected. We exchanged emails as late as 1:00-2:00 in the morning and I don't think it ever took longer than a hour for him to return an email. He answered all of my questions and kept me in the loop throughout the purchase process.Marcus Carpenter (Sales Manager) helped me get considerably more money for my trade and found the exact truck that I was looking for from in bound stock going to another dealership (along with a few other customers looking for similar trucks that week). About a week later my new truck was delivered to Koons Easton and I couldn't be more happy driving off the lot.Koons wasn't the first dealership that I went to when I started searching for my new Tacoma, but I sure wish that it was. They have a no pressure approach to selling vehicles; however, it was clearly evident that they wanted my business and they certainly EARNED it. They aren't looking to just sell you any vehicle; they are looking to sell you YOUR vehicle. I was asked several times, "is this EXACTLY what you want? Are you sure?" They weren't going to settle for me settling on something that I didn't truly want. Bottom line, I am completely satisfied with my new Tacoma, the price and the overall experience at Koons. I own three Toyotas and will continue to only own Toyotas, but now I know exactly where I am buying my future Toyota vehicles. They have earned my business at Koons Easton and I WILL be back again!By the way, my new Tacoma is AWESOME!!!Thank you, Koons!

Dave

12 de feb. de 2016

I just took delivery on a 2016 Toyota Tacoma TRD Sport Double Cab 4X4 in Magnetic Gray from Koons Toyota Easton and I couldn't be more please with the experience! The price was good, but the sales staff is what really puts them above all other dealers in the areas. I have never considered car buying to be a fun experience and until I contacted the folks at Koons I was rather frustrated with other dealerships and searching online inventories for the exact truck that I wanted. The truck color/trim/package combo that I wanted wasn't on the lot (and rather hard to keep on any lot due to demand), but the Koons staff took over my failed efforts and was able to put me in the driver's seat of exactly what I wanted. The prompt and consistent communication from Todd Hardeman (Sales) was above and beyond what I expected. We exchanged emails as late as 1:00-2:00 in the morning and I don't think it ever took longer than a hour for him to return an email. He answered all of my questions and kept me in the loop throughout the purchase process. Marcus Carpenter (Sales Manager) helped me get considerably more money for my trade and found the exact truck that I was looking for from in bound stock going to another dealership (along with a few other customers looking for similar trucks that week). About a week later my new truck was delivered to Koons Easton and I couldn't be more happy driving off the lot. Koons wasn't the first dealership that I went to when I started searching for my new Tacoma, but I sure wish that it was. They have a no pressure approach to selling vehicles; however, it was clearly evident that they wanted my business and they certainly EARNED it. They aren't looking to just sell you any vehicle; they are looking to sell you YOUR vehicle. I was asked several times, "is this EXACTLY what you want? Are you sure?" They weren't going to settle for me settling on something that I didn't truly want. Bottom line, I am completely satisfied with my new Tacoma, the price and the overall experience at Koons. I own three Toyotas and will continue to only own Toyotas, but now I know exactly where I am buying my future Toyota vehicles. They have earned my business at Koons Easton and I WILL be back again! By the way, my new Tacoma is AWESOME!!! Thank you, Koons!

Ray

22 de ene. de 2016

I am in Louisiana, and my nationwide search for *the* 2003-2005 Miata with just the right options brought Koons Easton Toyota Scion to my attention. All it took was a phone call, and in short order I had reached a general agreement with sales representative SARA KRITZER. Sara answered all of my questions carefully and, as it turned out, accurately. She was meticulous about the details, and she did an excellent job responding to my questions and concerns in a timely manner. I could not have asked for a more caring and professional sales rep. Sara even made arrangements for me to be picked up at BWI!I took delivery at the dealership on Wednesday, January 20, 2016 and by Thursday evening I was back at home, making it out of the mid-Atlantic just ahead of the record snowfall that was forecast. Definitely NOT Miata weather! Thanks once more to Sara and the entire KOONS team for making it all possible. I couldn't be happier with the vehicle or the buying experience!Ray TrueloveShreveport, LA

Dino

18 de dic. de 2015

We had bought a new car here years before and went here again, for a second vehicle, after seeing a great deal on their website inventory. I've had nothing but good experiences with my toyotas (and a subaru). We test drove two vehicles and ended up getting the original one we were interested in. While we were there, the car we drove there with ended up with a flat tire and the service department, ready to close for the night, patched it for us at no charge. It was a pleasure doing business with Todd at Koons Toyota and I'd go back there again.

Wow'ed buyers

12 de dic. de 2015

We give Todd Hardeman and all the staff at Koons Easton Toyota a 5 star review because of the friendly atmosphere and exceptional buying experience we have ever encountered. From the moment we arrived we did not feel pressured and felt completely comfortable with or sales rep. Todd. We felt not only like he was a great employee of Koons Easton Toyota but we felt like he was like family. We truly have never felt like this in any other car buying experience before. Todd is highly recommended by us if your looking for a vehicle. All we can say that he definitely lives up to the Koons slogan. Todd you WOW'ed us. Rachel Brewer is also wonderful in the time she spent with us in going over all the tech. operations with our new vehicle, Thanks Rachel. And last but not least feeling so comfortable with our financial rep. Heather Travers. Entire Sales Staff 5 star!!!Thanks Mike and Jan B.

jordan23

20 de nov. de 2015

Agreed to a price yesterday with the manager at 6pm, offered to put thousands down all day, then they text me next morning 9am that the car is sold. BS!! Horrible customer service.

simply-shirl

12 de nov. de 2015

I have dealt with many dealerships and service departments. I think this makes me knowledgeable enough to know that this dealership has the best & top of the line customer service in the area. I appreciated the fast service, along with the professionalism. There was no "hard sell" for additional products or servicing or yet another "unforeseen" repair that was needed. I was pleasantly surprised! I drove away a "happy & satisfied" Toyota owner.

Bake-o

9 de nov. de 2015

Very pleased with repair service department. Would use again. Thanks!!!!!!!

Pcatt15

30 de oct. de 2015

Todd Hardeman is a great salesman. He was not pish and realized quickly that the car we originally came to test drive wasnt what i wanted for my daughter. He took alot of time talking with us and never tried to push us at a car. We choose a used Ford Fusion. There were some small issues with car, not unusual for a used car, and they were resolved quickly and satisfactorily. My daughter loves her car.

Sue

11 de sep. de 2015

Jimmy Musto is a great service advisor. His honesty and professionalism has convinced me that I will return for service and also when it comes time for the purchase of another vehicle. Good job Jimmy

Driver

3 de sep. de 2015

About a year ago, we got new tires for our Prius. We purposefully went to a Toyota dealer because friends told us non-compatible tires would reduce the great mileage per gallon the hybrid provides. This dealer convinced us to buy a medium grade tire and offered both the tire wear warranty and road hazard insurance. Recently we noticed great wear on.all tires but unequal between front and rear tires. Diagnosis detected one-sided front strut damage causing excessive front tire wear so we replaced the front struts, two front tires, and had alignment. We then went back to this dealer to see if either warranty would help as back tires also seemed to have excessive wear as well as puncture leak on one rear tire that could not be patched, Our mileage was 30,000 on the tires; they had 30,000-50,000 mile warranty. We ended up paying in full for all four new tires and apparently got nothing from our road hazard original warranty. We understand we may not have been entitled to any relief under either warranty but never got an explanation why. Plus, no one explained any warranty that came with new tires. Otherwise no complaints with this dealer, nice waiting area.

car

3 de sep. de 2015

Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staffs are very nice and gave me the warm welcome and seen excellent environments. A special thanks to Jam Ewing - Internet Sales Manger, Chris Willis - Sales Consultant and Vito Vita - Sales Manager for their help.--Arock Manuvel

JJC

24 de ago. de 2015

This is the third vehicle we have purchased from Koons Easton. They always seem to strive to provide you the vehicle you need at the price you want.As a sales person,Sara (Kritzer) has always been there for us to get the best trade in and deal possible.

Sparkie

29 de jul. de 2015

Met a door by service rep and very quickly my Scion was returned to me. Service completed and an unexpected car wash was a delightful surprise. Koon's of Easton knows how to treat a customer, like a family member.

Tracy

9 de jul. de 2015

The staff at Easton Toyota were so great to work with. They made the process so much easier! I appreciate the time they spent with me.

Curt Yamaoka

2 de jul. de 2015

My SUV was serviced quickly and efficiently even though the dealership was quite busy. Since the purchase of this dealership by Koons, management has turned this franchise from a sleepy, little Eastern Shore dealership into a legitimate high volume, well run organization. This benefits both the customer base as well as the owners. Well done!

figosharm

30 de jun. de 2015

after we agreed about a car price by phone(Acura 2011), i traveled 2 hours to this dealership in Easton and after i spent 3 hours with them fixing the paperwork, warranty and contract. their boss Peter called and said it was a mistake because this car deserves more money..I refused to pay more money in this car specially Peter himself came with me in a drive test...........it's my worst experience with a dealershipNEVER TRUST THEM

cods2

30 de jun. de 2015

Toyota was great standing behind their product. They replaced the FRAME on my 2005 Tacoma for rust. The staff at Koons was friendly and very efficient getting my truck in and out and providing me with a loaner vehicle.

Pat

30 de jun. de 2015

We have owned two Toyota's from this dealership, our service has always been excellent- especially from our service advisor James Musto. He has always gone above and beyond to my our visit enjoyable and efficient.

Dragonfire

30 de jun. de 2015

I can't say enough about Marcus. He is truly an asset to koons. He is very knowledgeable about the cars sold. He helped me buy a 2015 Carolla and it was very easy from walking into the dealership to picking out the exact car I wanted and the best part was how fast the paperwork went. It truly was the best experience I have ever had buying a car. Thank you Marcus!

Shelley Chance

30 de jun. de 2015

I've been communicating with Vito Vita and his staff while doing my comparison shopping for a new SUV. I absolutely love the no-pressure sales approach and the willingness to answer all questions as I move forward in making my purchasing decision. In the past my family has owned a long-list of Toyota vehicles. This may very well be the time to go back. Thank you Vito Vita for a pleasant experience thus far.

toyotatrucks

30 de jun. de 2015

We have been looking around for a new vehicle and have always liked Toyotas. Vito Vita shared all the right information with us and was incredibly patient! When we are ready to make our next purchase, we will be coming back to see Vito at Koons!!

LJT

30 de jun. de 2015

I was in the market looking for a Camry when I decided to try Easton Toyota. I was met by Pat and he showed me what was available and they had the exact car, in the exact color I was searching for ...SCORE !!! I Then I was dealing with Mark, who is a very pleasant young man as well. He was able to get my payment right where I wanted it to be......Thanks Mark !!!! I was then handed off to Heather in finance to complete my great experience. The dealership itself is very clean and the staff accomadating. Would recommend to others, for sure.

Happytoyoguy

29 de jun. de 2015

Great experience. Mark Thursby was very helpful and professional. We drove an hour and every aspect of the transaction was perfect and as expected. We will always buy our Toyota's from Koons and Mark. So Bravo to Mark ,a good guy in the car business.

TS

11 de jun. de 2015

Called ahead to confirm a used car to test drive, and then drove an hour to look at it, only to find the driver's seat was non-functional and had a big tear in the upholstery. Salesman and manager then proceeded to tell me that the seat would be repaired, and they would call me as soon as it was available and hold the car to give me "right of first refusal." When I didn't hear back, I called only to find they sold they car right out from under me despite the promise. Cannot recommend this dealership as they are not true to their word.

Skip

5 de jun. de 2015

Found the car I wanted and the whole process was done in one day. Todd Hardemanreally was helpful through the whole process. Financing department was very helpful.

Sheila1121

11 de may. de 2015

Wanted to take a minute to commend among many, Todd Hardeman for his professional manner that we were recently extended by him. We went on a treasure hunt to replace one of our vehicles, and Todd was almost instantly a friend to us. Absolutely no pressure, and extremely helpful. We were so happy with the way things were going, we decided to purchase two vehicles at the same time. In addition to Todd's attention, I would be remiss not to mention how pleasant and professional each and everyone at the dealership has treated us. In fact, for those old enough to remember the Sitcom "Cheers", we now feel like Norm when we walk in the dealership. From service to porters, all very professional. If your in the market for a new or used vehicle, stop by and ask for Todd. You won't regret it.Todd, thank you again.

Jon- Saint Michaels

11 de may. de 2015

I found that Jimmie M (?) was an excellent and very different service manager. He was polite, explained things clearly and appears to be just a heck of a nice guy. Tim (?) was the tech guy and also was very good and nice. No one was trying to oversell me or push me into any additional expenses. Thank you to Jimmie and Tim.

Paul DE

30 de abr. de 2015

I recently purchased a vehicle from Koons Toyota and Todd Hardeman was our sales associate. I was extremely pleased by his courtesy, professionalism, and honesty. Since I live a distance from the dealership, he made sure I had all the facts about the vehicle before I travelled there. We spent hours going over all the details and he knew just about everything I needed to know about the vehicle. Afterward, he contacted me right away to give me the one thing he promised to provide. I also found Heather Travers in financing organized, friendly and highly skilled. The dealership was clean and welcoming plenty of places to relax while waiting for service. The customer service at Koons was above and beyond my expectation.

ES

29 de abr. de 2015

I must say I am surprised with how easy and worry-free the whole process was to purchase my new car. I credit this great experience to the salesman, Mr. Danny Milby! He was very knowledgeable about all the vehicles and was extremely pleasant to work with. There were no surprises when it came to the price and I was given a good deal on my trade in. Mr. Danny Milby made the whole process very easy, I thank him very much!

MK

29 de abr. de 2015

Incredible customer service- worked with Danny Milby. He was wonderful throughout the whole buying process and has been tremendously helpful since buying. I am not very car savvy and have been able to call Danny with any questions I have as I get accustomed to my new vehicle. He is always pleasant to speak with and very helpful.

Jaime

29 de abr. de 2015

I recently purchased a new vehicle at Koons Toyota of Easton. I worked with Danny Milby and found it very pleasant. He was friendly, answered all my questions, and was not pushy. It took me a couple months to finally purchase and Danny was extremely helpful throughout the whole process. I never felt rushed into making a decision and knew I could call Danny if I had any questions after leaving. Overall a wonderful experience.

MaryLC

29 de abr. de 2015

A huge thank you to Danny Milby for helping me purchase my new car! I knew what I wanted and when I first spoke with Danny he informed me that the dealership did not have the specific model I wanted, but that he would find one for me and get it to the dealership. Danny was able to find the car I wanted and get it to the Easton location for me to purchase, this made the whole process extremely hassle free! Danny was friendly, knowledgeable, attentive, and well-spoken. Thank you Danny for the excellent service I received! Will definitely recommend Danny and Koons of Easton to family and friends.

JH

29 de abr. de 2015

I recently bought a used truck from Mr. Danny Milby at this dealership. The process was very easy and non-stressful! Mr. Milby took the time to show me all my options and was very knowledgeable about all the vehicles. Overall it was a great experience and I highly recommend giving Mr. Danny Milby a call if you are looking into purchasing a vehicle.

EG

28 de abr. de 2015

My experience at Koons Toyota of Easton was excellent. I stopped in to see what options they had for used cars. I was greeted by Danny Milby right away. He was very friendly, knowledgeable about all the vehicles, was patient in explaining all the options to me (as I am not so knowledgeable about vehicles) and happily answered all the questions I had. He was not pushy when I told him I was just looking and not ready to buy quite yet. After showing me the options and answering all my questions he respectfully gave me his card to call him if I had any further questions and when/if I was ready to buy. I would highly recommend going to see Danny M. at Koons Toyota of Easton!

J. M.

25 de abr. de 2015

I am thinking about replacing my vehicle. I stopped by and was met by Danny M. He asked what I was looking for. We talked about my needs and he showed me several models to consider. He was well versed on options and features of the vehicles. As I narrow down my choices I will be back to see Danny M.

satisfied customer

20 de abr. de 2015

The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. Again, no high pressure during the process.

Heidi

17 de abr. de 2015

Everyone I spoke to at the dealership was very friendly and willing to help. I would recommend Danny M., he has a lot of knowledge and is not pushy. Great folks! I would definitely recommend Danny to all of my friends and family.

Bill B.

16 de abr. de 2015

We recently purchased a new Toyota Highlander from Koons Toyota in Easton, MD. From the initial inquiry we worked with sales rep Jack Grist. The experience was very pleasant due in large part to the professionalism and attention to detail of Mr. Grist. He went out of his way to keep us informed and was at all times very responsive to any questions that we asked. Since returning home to Delaware with the car he has called to make sure that everything was satisfactory. We are very happy with our purchase and enjoyed the entire shopping experience. Everyone at the dealership was very helpful and we never experienced any high pressure sales techniques. I can without reservation recommend Koons Toyota Easton and sales rep. Jack Grist.

Bill B.

16 de abr. de 2015

We recently purchased a new Toyota Highlander from Koons Toyota in Easton, MD. From the initial inquiry we worked with sales rep Jack Grist. The experience was very pleasant due in large part to the professionalism and attention to detail of Mr. Grist. He went out of his way to keep us informed and was at all times very responsive to any questions that we asked. Since returning home to Delaware with the car he has called to make sure that everything was satisfactory. We are very happy with our purchase and enjoyed the entire shopping experience. Everyone at the dealership was very helpful and we never experienced any high pressure sales techniques. I can without reservation recommend Koons Toyota Easton and sales rep. Jack Grist.

customerofkoons

14 de abr. de 2015

Chris is fantastic! Provided me with all information needed in order to make my purchase a pleasant experience. Went out of way to accommodate. Would buy from him again. Like the longevity of his time working at Koons. Makes it comfortable to purchase with confidence.

Candy apple red

14 de abr. de 2015

The entire staff were wonderful. Chris was informative and knowledgeable but not aggressive. I would highly recommend him and the dealership. He explained everything about the process of leasing and the benefits for me.

The Van Pelt Family

14 de abr. de 2015

After shopping six Toyota dealers across Maryland and Delaware, we found the best pricing on a 2015 Tacoma at Koons of Easton. As an added bonus we were fortunate to have worked with sales consultant Todd Hardeman. He was friendly, patient, and made sure that our whole family had a good buying experience. Thanks again Todd! The Van Pelt Family

Aubrie M

14 de mar. de 2015

Great experience. This dealership takes good care of their customers and is incredibly friendly, to the point, and welcoming. I traveled 100 miles one way to this dealership and it was worth it. My boyfriend is even considering buying a truck there later this year because they were so great.

Ed from Missouri

13 de mar. de 2015

I want to thank all of the Koons automotive family for their help in my recent purchase. Since I was dealing over the phone and approximately 1000 miles away from the dealership I had numerous questions for Koons personnel in the sales and finance departments. Each time I called I was treated as if this were the first time I called. My initial contact was with Jan Ewing, Beth, Warren, and Todd. My main concern was the fact I with dealing with someone over the phone and then traveling the 1000 miles to pick up my purchase. I just want to say there were "NO SURPRISES" with my purchase. Everything we discussed over the phone was exactly as explained to me during my many phone calls. This says a lot to me about who I am dealing with and the way customers are treated. Nothing changed from my first phone call to the evening when I walked into the dealership. I was picked up in town and driven to the dealership which to me looked as if it was a brand new building. No surprises is a simple statement but to me it speaks volumns about people and their business. I would definitely recommend this dealership to anyone looking to buy a new or used vehicle. Again, my sincere thanks to everyone at Koons for making this a trip and deal with no surprises well worth the it.

Paul

4 de mar. de 2015

I just got a 2015 Tacoma from Koons Easton and had a great experience. I spoke with a lot of dealerships while searching for my new truck and Koons Toyota was by far the best. I got a great deal on my truck and Chris Willis, Heather Travers and the entire staff was knowledgeable, professional, patient, polite, and helpful. I would recommend this dealership to anyone.

clc21801

10 de feb. de 2015

They were all promises, polite, professional via phone and email....but once you get in the dealership, face to face....I found them to be rude, arrogant, unprofessional and condescending; would never recommend them.

Eddie & Sheila

31 de ene. de 2015

We would like to thank the following folks at Koons for a stress free experience of our recent purchase of a Prius and a RAV4. Jimmy Munco, Todd Hardeman, Mark, Sales Manager, John, General Manager, Heather, finance and Beth, tags and Title. Collectively, they made our purchases very pleasurable. We would recommend this Dealership to anyone looking for a great, no pressure purchasing experience. So if you need service, sightseeing, or ready to replace your vehicle, Koons of Easton is the place to go first, you might even make a friend or two while you're there, we did.

Denise

20 de ene. de 2015

I had my car picked out and I had been looking at several dealerships for one that would give me the best price. Koons Toyota in Easton worked with me and got me the price I wanted. The dealer, Todd, was very friendly and very easy to work with. The whole staff was really great right down to the financing (we all know how taxing that can be). After I bought the car someone sat with me and explained every button in the car and how it worked. They even fed me lunch when I had mentioned to my husband I was getting hungry. It was a pleasant experience and I would recommend Koons Toyota in Easton to anyone looking to buy a good reliable car.

Pam Jenkins

14 de ene. de 2015

My daughter and I were looking for her first car. We went to Koons toyota and it was great customer service. The gentleman that sold us the car was Todd Hardeman and he was a very nice person to deal with and not pushy at all. He was very honest and didn't just tell us what we wanted to hear. It was a great overall experience and the car we got is great! I definitely would recommend this dealership to anyone who asked and we will be going back if we need another car!

tehutch40

6 de ene. de 2015

I had been searching for several months for a quality used truck. Ended up getting something almost new a 2014 Ram that matched my needs. Being that I lived 200 miles from the dealership, I used the chat line with Jan Ewing, she had me contacted by sales consultant Todd Hardeman. I explained my situation in hopes that they would hold the truck until I could look it over and test drive. It was a matter of trust between myself and Koons at this point, since I had to take the word sight unseen on this truck. They wanted to sell it but also had to trust me that I would perhaps still buy it after I arrived. It was nearly closing before we arrived, checked the truck out and agreed on some small matters, did the paper work quickly, shook hands and out the door.

dnhalejr

4 de ene. de 2015

Michael was able to get me in and out of there with the car I needed. I came in looking to walk away with a new car and he was able to help me make a decision and inform me about what I was purchasing. Everyone was amazing and I would highly recommend checking them out the next time you are shoppiing around for a new vehicle!

Linda Schwarten

11 de dic. de 2014

I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what needs to be done and I have the option of getting the work done. I have always had problems fixed as needed. My car is going to outlast me. I hope.

A. Shores

5 de nov. de 2014

My fiance and I bought a 2009 Venza last month and we couldn't be happier. You usually hear horror stories about car buying experiences, but ours was great! Jan Ewing was very patient with us as we had several schedule conflicts delay our visit by two weeks. The original vehicle we wanted was sold, but Jan and Sara Kritzer matched us up with a Venza and it was a perfect fit for us. We are involved in a lot of activities that require a good bit of cargo space and with the Venza seats folded we can fit everything we need! I just knew that everything was going too easy and was worried about the financing as my credit isn't the best, but Loren Mayr was very helpful and got us a rate much lower than we expected. We will definitely be back to buy again from Koons!

clc21801

4 de nov. de 2014

They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, condescending and unprofessional....on many levels.

bcurrin

3 de oct. de 2014

I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one with all the options I was looking for at Koons. The "Wow" price was lower than any car I had been looking at. In fact the price was so low I was willing to drive from NC to come look at said car. To make a long story short I had spoke with Jan Ewing and Dave Gruber who agreed to hold this car for a week (which they usually don't hold used cars but, he did because I was making such a long trip). Thanks Dave I appreciate you doing that. Through out the week I called Jan several times not to mention the countless text we had back and fourth. Jan went out of her way to give me peace of mind. I was so worried about the car not being there and after several text of me asking if it was still held she sent me a picture of the car around back with a sold sign in the window. My wife and I drive in on Friday night and Jan met us at the dealership. In fact she had already gotten off work and returned to the dealership just to meet us. Jan was so pleasant and was nice to put a face to a person that I had been dealing with me all week. This is when we meet Michael DiDonato who helped us with our paperwork and made the buying process painless. Michael took care of us and he made us feel at ease answering all the numerous questions we had. The entire staff was friendly and helpful giving us local restaurants and attractions to see while we were in town. We made an entire weekend out of our trip to Maryland. One last thanks to Loren Mayr in financing for getting us a low rate and keeping my payments around were I needed them to be. This was a wonderful experience and would dive all the way back to them again to purchase another vehicle.

horselover10

23 de sep. de 2014

Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the process. She was friendly, pleasant and easy to work with. We were to receive touchup paint after the sale, and Jan followed up and made sure we got it.

mrrockwarrior

11 de ago. de 2014

Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new manager is a joke and the salesman was asking me questions that a car salesman should already know. DO NOT BUY FROM THIS DEALER!!!!!

jrodas

18 de jul. de 2014

Rachel was so friendly and helpful. I will be coming back to this dealership for the rest of my company vehicles. Thanks for your help

george1950

22 de may. de 2014

My wife and I discussed the fact that this was a stress free purchase and and that is welcome relief when purchasing a new car. Our salesperson, Joseph Procaccini, was top notch. A nice guy to work with and knowledgable to boot! I would recommend this dealership to anyone looking for a Toyota. If you shop there please see Joseph!

swhitzel

6 de may. de 2014

Had a great experience with Stephanie she was very helpful and friendly. Had a little problem with wow internet price but understood after explained. After financing and getting home to review paper work realized wow price was not sticker after all rebates and incentives added back. Some numbers where reversed and freight counted twice, once on sticker and again on financing paper work. I am going back to rectify errors. With the excitement of the purchase I did not catch errors at signing hope they will make good.

bheglund

13 de abr. de 2014

We worked with Chris Willis to buy a used Camry at the end of the day on a Saturday. He made everything happen we needed to complete the sale in time for us to pick the car up after closing time. Chris worked with us after the sale as well providing support that is not usual once the sale is complete. The whole team at Koon's Easton was very good and Chris lead the way.

RobRJ3

7 de ene. de 2014

Exceptional Dealer. This was my second new car purchase from Koons Easton Toyota. Our salesman John Vongohren made every attempt to get me the deal I needed to be able to afford the vehicle that my wife wanted. He was very understanding that we were on a budget and made every attempt to work with us on the RAV4 my wife chose and never once tried to force a vehicle or option that we didn't want (like many other salesman do and I hate that). Koons and it's staff stayed open after hours to work with us with very short notice because my wife and I did not get off work until late and had to travel to the dealership as it was our only time available. The Finance Manager was good too, he understood that we were in a hurry. The General Manager was the best I have seen. He came over and greated my wife and I personally, and I felt he genuinely cared for us as customers and people. He made sure that we left happy customers, and we did! Koons Toyota of Easton has earned my business, again, and I recommend them to all.

mike291

18 de nov. de 2013

Purchased a new Tacoma from Koons and salesman Chris Willis. Chris was easy to speak with and he was knowledgeable. After a few questions he showed me a truck that was just what I wanted. He quickly wrapped up the deal and we were on our way with a new Tacoma. I had looked around on dealer websites before deciding on Koons Toyota. I really feel I got the best possible price. Very hassle free car purchase.

ncavan56

13 de nov. de 2013

I purchased my first Toyota this past August. Melody Trippett was my sales consultant but it was Paul Bruce the finance guy who gave me an education on the importance of purchasing "gap insurance". My husband and I traveled 6,000 miles on a cross country trip in my new Prius. My husband was quite impressed with the Prius considering he drives a pickup truck and is a true outdoorsman. On Sept. 24th, 2013 on my way to work, I was in an accident which totaled my new Prius. Thankfully, I was not injured! Thankfully, I had "gap Insurance". I sought help in navigating through the "gap insurance" process from the dealership. Loren Mayr provided that help and followed through until my debt was satisfied to Toyota Financial Services. At this point, I was ready to purchase another Prius. Melody spent many hours helping me to select a new Prius and making sure I understood how to use all the features. I am now happily enjoying my new Prius. I want to convey my sincere appreciation to everyone at Koons Toyota, Easton. Sincerely, Nancy Cavanaugh

rockypmd

11 de nov. de 2013

I apologize to Chris Willis. If it is possible to replace this review with my previous review, I'd appreciate it. He was very professional and couteous through the complete sales process. I entered a review and was confused on the ratings. This is an updated review. I will be buying my next car through Chris Willis an Easton Toyota. Thanks again for the great service.Rocky Parish

kmangion

10 de nov. de 2013

I bought a FJ Cruiser (used) from Koons Easton Toyota Scion recently and have to say that it was an excellent experience. I found the vehicle on the internet, made arrangements to see it and had all questions answered very professionally through email. I also received a phone call and had been given names of individuals to ask for when I arrived. I arrived at a time when one of the individuals (Jan) was not present. Chris Willis, one of the sales representatives, stepped in with permission from the manager and took me for a test drive. He was very knowledgeable about the FJ and the other vehicles I had interest in. He was able to speak to the pros/cons and presented the information very objectively. I did not feel like he was trying to influence me. There was no stress and no pressure. When discussing numbers, value of my trade in vehicle and other costs involved, I felt Chris was very honest and worked with the Easton Toyota Team and John to get me a great deal. I got a great car, a great deal, and it was a great experience. My thanks to Chris Willis for listening, providing excellent information and for working with the Easton Toyota Team. I will definitely recommend Koons Toyota and Sales Rep Chris Willis to friends and anyone out there wanting a no-stress/no pressure experience buying a vehicle.

2007Tundra

2 de nov. de 2013

I showed up to buy a truck, the test drive didn't go so well, the vehicle died at the gas station when we were putting fuel into the vehicle. After a 20 wait the service team showed up and jumped the truck. As it turned out the battery cables had a great deal of corrosion and they were also not properly tightened. We also discovered the battery was not properly secured, this was due to a missing hold down bracket. They advertise a 100+ point inspection on every used vehicle and somehow this was missed by their service team.After the test drive was over I told Ricky (Sales Manager) that I wanted to buy the truck, my only concern were the bald tires, I don't know how they were able to properly (MD State) inspect the vehicle with the tires that were on the truck (remember the 100+ point inspection?). He agreed to replace the tires and flush the transmission, we shook hands and agreed we had a deal at the asking price. He informed me the dealership was losing money on this truck and he wanted me to finance the transaction through his dealership. I agreed so long as his rate was competitive with the rate I was receiving from PENFED. Our next appointment was the following day, this when were going to fill out the paperwork and drop off the check.I showed up on Saturday and much to my surprise the truck had new tires, I was told they were going to be replaced on Monday but they were able to get it done ahead of schedule, however, they were unable to replace the transmission fluid because they were out of fluid, I don't know how this would happen but it did. I followed up on the repair that was supposed to be accomplished with the battery hold down bracket. As it turns out the bracket was not replaced and the battery was still unsecured in the engine compartment. I was in with the finance person (Loren) signing the paperwork for the truck when he informed me that due to my high credit score I was going to get their best rate, 4.99%. I told them I had a loan standing by with PENFED at 1.99% and that a 3% difference was unacceptable. I informed them at this time that I would be back on Monday with a check from PENFED.On Monday I made all of the calls to the bank, coordinated with my salesperson and sent them a copy of the bank draft at 3:45. I followed up with 3 phone calls and left 1 voicemail. I received an email reply from the Loren saying everything was "cool" and we would talk Tuesday morning.Tuesday morning I called down to the dealership to speak Loren and I could not reach him, I spoke to my sales person and she informed me that there was an issue with the truck. Apparently someone at this very small dealership had sold the truck the previous night. I do not know how this could happen because I has sent a bank draft the day prior and Loren said he received the draft. Enter Mark Thursby, he contacted me and essentially said I was SOL. He wished he had a used car machine that could reproduce the exact same vehicle that was sold out from under me but he didn't. He confidently assured me that he would investigate what happened and give me a call in a day or two. Its been a week and he has not called. And frankly, that's piss-poor customer service.This dealership receives poor marks for the following areas:IntegrityCustomer ServiceMaintenance Repair / Discipline This dealership is slimy at best and I wonder what corporate headquarters would think of their conduct given the circumstances I listed above.

buffyw

11 de ago. de 2013

i was ready to purchase a 2013 Toyota Rav 4 and I walked out of the dealership with nothing. We sat for 3 1/2 hrs.. we had agreed on the truck, the color, and the price and since they didnot have what I wanted in stock they had locate me one. They attempted to put me in anpther color other than Black which I had requested. I was told this blue one was on order and could be there Monday. I explained I dodnt like the color and again wanted Black. It didnt seem to be a problem until they came to me saying "we are so sorry but the price we gave you is $1900.00 off in our favor. Really?? He acutally offered cross bars on the roof rack to make up for it.No that doesnt cut it $100.00 cross bars dont make up for a $1900.00 mistake. I have never been so angry especially after being totally insulted when they tried give me hardly nothing for my trade in. I could have scraped the truck and gotten more than they offered in the beginning. Suddenly they came up 3 times what they orginally offered. But its ok because I got the last laugh I went to another dealership, got what I wanted at the price I wanted and they gave 4 times what they orginally offered me for my truck and I didnt have to argue with them. I have and will tell everyone I know to stay away from these crooks!! and the blue truck they offered me and were attempting to pass off as new was a loaner car.. I wasnt paying for a used truck I wanted new! Beware!!!!!!

johng298

3 de ago. de 2013

I had the best experience dealing with a car dealership. The entire staff took the extra mile to get the color I wanted on my new 2013 Corolla. I received a fair price for my trade and payments was under my planned budget. Will recommend your dealership to my friends. Thanks again.

beedlbail1

3 de may. de 2013

I really wanted a GMC terrain and found the exact one that I wanted (used) a 2012 for $25,400 w/only 29,000 miles at Koons in easton md. I was currently driving a 2009 subaru impreza (bought new) that had 98,000 miles on it and some minor scratches but well kept otherwise and had it appraised at $5,500 by another dealer in the area of town where I live. So I had been talking back and forth with a guy named Mark in sales. I told Mark I couldn't come look at the car that day (which was Thursday) and that I'd have to come Saturday and just hope it was still there. Mark then tells me they won't have the GMC anymore because they will be selling it to another dealer saying it had already been in there possession for 5wks and they usually don't hold on to vehicles that long so I would have to come that day. I didn't want to miss out on a great car and a great deal so I changed my schedule so that I could make the trip to easton. Trying to be proactive I had Mark run my credit before I made the 2 hour drive. I spoke with him about all kinds of things as well like my trade in value for my current car hoping to get at least $5000 and then put down $1000. So I had my credit score ran prior to arriving to speed up the process of things also so that mark could give me kind of an estimate of what rate he could get me financed at. So he called me and told me "wow!" .."your credit is really good shouldn't be a problem at all getting you financed at a really low rate and payments at no more than $370 a month".(my credits in the high 700s) I then told him I want to be financed at a 60 month term and if that would still be the number we can work with and he assured me not a problem. So I made the trip to Koons in easton right after work and it took me a little over 2 hours to get there so I was tired but really excited to see this terrain! I was greeted by a very nice guy named Joe who spoke with me a little then showed me the terrain and let me take it for a drive. After showing me the car I was then greeted by Mark. Mark tells me he can only give me $3000 for my subaru and that it wasn't worth anymore than that. I was shocked and knew right away that was so not right but kept my cool. He walks away and comes back again and shows me a plain sheet of paper with 3 different financing options. He had me for 48 months around $780 ...60 months $680 ...and 72 months at $635 monthly payments!!!???? I was so confused. So now I call my father who was a car salesman for over 25 years and is now a loan officer to help explain some numbers to me. Right away my father reminded me that my cars trade in value was $5,500 and said I should just walk away now. So I went back to Mark and told him no thanks. Mark immediately says he can now give me $3,300 for my subaru. I said no way! I said can you work me different numbers and give me more for my car??? Mark then went to the back again and came back with only slightly different numbers still very high putting me at $620 or something for 72 months and thats also with Koons warranty and me at 6.9% financing. I thought to myself ..I'm not great with numbers but I'm also not stupid and I was positive I could get financing way lower than that! So again I call my dad and he again tells me just leave again. I go back once again to Mark say no thanks thats just not going to work. He now tells me he can give me $4,000 trade in value for my subaru and finance me at 4.9% take away the warranty putting my payments at around $485 a month. UUGGGHH!!! ..i was so confused why my payments would still be so high and at 72 months financing which I didn't even want to do!?? I told Mark once again I need way lower monthly payments and I would like to do a 60 months with a trade in for my car at $5,000 and $1,000 down payment. Marks says he can give me $5,500 for my car and finance me at 3.9% for 72 months at $385 and thats the best he could do. I call my dad for the last time and relay all this to him and he now wants to talk to him. Mark gets on the phone with my father and after not even 5 seconds gets off enraged with anger and quickly handed back my phone to me because my father wanted to know where he was getting all his numbers from. Mark then put his coat on and began to bad mouth my father. Well at this point I was so confused and so upset about these numbers Mark kept giving me and after his reaction to my father questioning him I knew exactly why my father wanted me to leave from the start. Mark was trying to pull the wool over my eyes and make a lot of extra money off of me. My father like I said was a car dealer for 25 years and says thats the types of people he could not stand. Mark saw me a young women alone and figured he could make alot of extra money by talking fast and pulling numbers out of the sky. But he was very wrong. I would never give Mark or anyone like him any of my business and I hope I can warn others who he might try to cheat. Mark is an awful unprofessional salesman and nothing but a liar. So its been almost 2 weeks since all that happened and I see that Mark also lied that they were going to have to get rid of the terrain by that friday or saturday and they didn't ...not only do they have it but its now dropped in price!

gpinkett

20 de nov. de 2012

I hate going to dealerships because I always feel like the salesmen is trying to sell you something you dont want. I looked online for about a week until I found the car I had to have at Koons in Easton. Salesmen Thomas Shockley was there as I pulled in the parking lot and with me until I pulled away in the car I wanted. I told him what I wanted and he never tried to change my mind. I have to say he was AWESOME!! I would highly recommend Thomas Shockley and Koons of Easton to everyone.

PPTucker46

23 de ago. de 2012

After doing my research online, I decided to look for my new Highlander at Koons in Easton, even though there are 2 Toyota dealerships closer to my home on the lower Eastern Shore. After making an appointment with Sara Kritzer, I drove to Easton, and I'm so glad that I made the effort to travel a little farther! Even though they didn't have a vehicle with exactly the features I wanted (including color), Sara found the perfect Highlander for me at another Koons dealership. In just a few hours, all the paper work was complete, and I was one happy customer! The hardest part of the whole experience was having to wait til Monday to pick it up! Everyone was so friendly, and I never felt any pressure at all to settle for "almost" the one I really wanted. All in all, a very pleasant, painless, and positive experience!

LMCam

16 de ago. de 2012

Working with Sara was wonderful. My last buying experience left me shell shocked. Sara was very understanding. She was did not rush me into buying a vehicle but patiently communicated with me via E-mail. When I was ready to purchase, she again did not pressure me.I am very pleased with my purchase. Thank you, Sara for a positive buying experience.

Deborah Haynes

1 de jun. de 2012

I was so relieved and pleased to have a sales person like Stephanie Hunsicker. She made the process of buying a car like a pleasant -"walk in the park" even more, a walk with an excellent guide.She was very professional and presented us with the information we asked for and anticipated our needs at every juncture. She shared the task with other sales people in order to demonstrate things like the fit of the car when my husband wasn't there to try it on. Requests from me like this illustrate that obviously patience is also her virtue. Stephanie also made sure we were introduced and established a relationship with Krystal Koons the owner of the dealership. Krystal was also very open to our questions and willingly modified some paper work for which we had questions.I have had my "Littlr Red Lobstah" - 2008 Prius for about 10 days and love it ! I have called Stephanie several times with questions, all about little functions I did not yet understand. She is immediate and generous with her responses.I have already recommended this dealership and especially Stephanie to friends and hope to keep the "new car relationship" with this Koons dealership as long as I need it and will definitely call on them if and when I need another car. Enthusiastically Submitted, Deborah Haynes

Travis Talbott

13 de abr. de 2012

I was pleasantly surprised to meet Stephanie Hunsicker who worked with my wife and myself to inspect the vehicles of our choice. I drove both the Prius and Prius C and we chose the Prius C. I am very pleased with the Prius C and working with Stephanie Hunsicker for making it a pleasant experience. I am also grateful for her followup after the sale. She is the only sales person in years who has done this. I hope to have her for my sales person for years to come. I would strongly suggest that all parts of the deal be given back to the sales person with who I the customer have developed a repore. Thanks Stephanie. Travis and Kathy Talbott

archaic45

12 de mar. de 2012

My experience with Koons started good, ended terribly. I write down everything so Ill go into detail to let you the buyer know what to expect. I first talked with Sara and Ann on Monday/Tuesday, March 5/6. On Tuesday afternoon we had agreed to a price on the used vehicle which had been on the lot for 20 days and counting (thanks, cargurus.com). Because I am out of state and would not have been able to fly in to Maryland until Thursday March 15 to pickup the vehicle, but I was very willing to put a deposit of $500 on the car and send them a copy of my flight information to let them know I was serious about buying the car. Later Tuesday afternoon Krystal Koons called back to let me know that Koons would hold the vehicle for me with a $500 deposit depending upon If we could agree to the financing. I was then told that Marilyn would call me Wednesday morning to talk with me about financing. This is where everything went to hell. Waited Wednesday for a phone call, never got one. Finally, late Thursday morning Sara and Krystal both called me. They both asked If I had talked to Marilyn about financing, which had not happened. Krystal then assured me that I would hear from Marilyn later Wednesday. Not a single word was heard from anyone at Koons the rest of the day. Did not hear anything at all from Koons Friday. Finally, late Saturday morning I get a call from Marilyn but cannot answer it because I was in a wedding. The real kicker was that in her voice mail Marilyn said that she would email me the financing details. Never got them. Marilyn also said that I needed to call her back ASAP because someone else was interested in the car.....after waiting to hear from her for three days, suddenly it was my turn to be in a rush. It was mid Saturday before I was able to call Marilyn back. She was with a customer so I left a message with the front counter for her to call me back. Never heard back from her Saturday. Sunday Koons is closed. Monday morning first thing, I called the dealership and finally talked to Marilyn. Marilyn said she still hadn't looked over some things in my file and would call me back around lunch. Should have known. Didn't hear from anyone until after 5pm, when Sara called to inform me that the vehicle was sold earlier Monday (March 12) morning. I asked Sara why because Krystal Koons had told me the car would be held for me dependent on financing (which THEY never took care of and wasted the better part of a week of my time). Sara then told me that Koons does not hold used vehicles. I was also informed by Sara that Koons used vehicles were first come, first serve......Cliffnotes: Out of towners do not buy from Koons Easton Toyota unless you want to waste your time and raise your blood pressure.

JohnnyOne

16 de feb. de 2012

Visited their website and got the no hassle, no gimmick WOW price. Best price I could find. Worth the drive from NY. Bought a new Tundra. Make sure you get a WOW price before you go in. Handled most of the transaction via telephone. Next stop for me...Florida bound in my new truck!

erinmarie

15 de sep. de 2011

Great staff!!! Listened to what I wanted and helped me finance the vehicle within the budget I desired. In and out very quickly!!! Much better to work with than any other dealership in the area.

V. Thawley

11 de sep. de 2011

This experience was one of the best we have every had in buying a vehicle, I searched on line and found what I was looking for. They had the WOW option on the web site which also stated someone would call you, as they did (Mike) and he was very pleasent to work with (not pushie). I told him we would be down on Monday to look at the vehicle. When we left home I called Mike to let him know we were on our way, when we got there they had the vehicle sitting right up to the door ready for us to test drive. Everyone at the dealership was very friendly and treated us great. I would recommend this dealership to anyone wanting to buy a vehicle.

srock258

15 de ago. de 2011

No pressure but the sales people were attentive and helpful. Drove 3 cars, 2 new. Bought a used Lexus and got a really fair deal. No complaints.

csewell

16 de jul. de 2011

I purchased a Sienna, and the salesman, Jim Wood, was very helpful in teaching us about all the "bells and whistles" on the vehicle. He gave me plenty of time to make a decision--and I researched extensively before I purchased. Donna Tolley was knowledgeable and helpful in setting up the financing. This is the 7th Toyota in our family, so we have dealt with Koons, and Nevisier before Koons came to Easton, and we know the service department well. Knowing we will continue to receive friendly, reliable service also led to the decision to buy, along with a very reasonable trade-in deal. The warranty was also quite attractive. Altogehter, I cannot say enough about how much I appreciate Mr. Wood, Mrs. Tolley, and Koons Easton Toyota.

jetspeed

3 de jul. de 2011

It was well worth the trip from Ohio for my '09 Tacoma! All of the staff I interacted with were great, very friendly and helpful. I was picked up at the airport in Baltimore by Michael Diaz, and the truck was cleaned up and ready to go when we arrived at the dealership. After a test drive and a little time with paperwork, I was on the road back to Ohio. Overall, it was a very smooth process.

sicanyanwu

28 de jun. de 2011

I traveled all the way from Connecticut to purchase a fully loaded Toyota Camry Hybrid from Koons Easton Toyota. I must say I was very impressed with their sales team. Michael was a pleasure to work with. He ensured that the Vehicle was ready for me to test drive and he also facilitated the financing and registration process before my arrival. He had an in depth knowledge of the car and Toyotas in general. He made me feel certain that I was making the right choice. I would strongly recommend this dealership to anyone looking to purchase a new or pre-owned vehicle.Sincerely,Samuel Anyanwu.

CannedSkittles

27 de jun. de 2011

The employees at this dealership are by far the best I've ever encountered! I was on my way to Ocean City when my car died in Easton, and was not worth the money to fix. I walked three miles to their dealership from the nearby Mr. Tire shop. They were very kind, and first gave me a bottle of cold water before we got down to business. They were very friendly and helped me out a lot, and definitely went the extra mile to make sure I was satisfied. I would definitely recommend this dealership to anyone within a 50-mile radius!

W&J Short

26 de jun. de 2011

We have been entertaining the idea of buying a new vehicle for about a year and a half. We could not decide what type of vehicle we wanted. Sara Kritzer has provided us exceptional service and knowledge during this time. She was never pushy or impatient as we changed from one style of vehicle to another. Yesterday, we finally made a decision. To ensure we were choosing the right vehicle, Sara encouraged us to look at other vehicles we had thought about before just to make absolutely sure we were making the best choice for us. Once we had made our decision, Sara (sales representative) and Brian Marshall (sales manager) assisted with getting us an excellent price on a new Highlander. They were both patient as my husband and I discussed our options alone. The final step was working with Donna Tolley to close the financial piece. The entire sales team -- Sara, Brian, and Donna -- are all personable, friendly, professional, caring, and all have a great sense of humor, are down to earth, easy going, and make the entire buying process less stressful. They have encouraged us to come back to review any of the accessories we do not understand -- as often as we like! We already have a great relationship with the service team -- Regina and Luisa -- because we bring our other Toyotas in for oil changes and maintenance. The service department is just as freindly, personable and professional. Thanks Koons of Easton!

bbcolledge

25 de jun. de 2011

My Wife and I went to Koons Easton Toyota to buy a new 2011 Prius. We were treated extremely well by everyone. Sara (sales) was very knowledgable about the new car and all the available options. She worked out a price for us that was within our budget. In fact, the trade-in price for our 2005 Prius was nearly $2,000.00 higher than that offered by CARMAX. Donna and Maura (financial) put together all of the paperwork and ensured that we could afford the five year warranty. Doug (GM) located the exact car that we wanted. WOW!

maurymorin

20 de jun. de 2011

Everyone we talked to was very informative, knowledgeable, and extremely helpful in us finding the car we were looking for. Ty Wongus was a great sales person and we highly recommend her.

shalis

4 de jun. de 2011

The sales team are very efficient. They had the car ready for inspection and test drive. The finance dept were very quick to process my application and got me a much better APR. Finally, the manager showed sincerity and was very pleasant.

RONDANNYS

2 de jun. de 2011

I HAVE BOUGHT PARTS FROM KOONS FOR YEARS AND WILL CONTINUE TO DO SO. THE PARTS STAFF IS VERY KNOWLEDGEABLE, AND THEY GET EVERYTHING VERY QUICKLY. THEY ARE VERY GOOD TO DEAL WITH AND MAKE THINGS EASY. I CAN COUNT ON THEM WHEN I PLACE IN ORDER THAT I WILL GET THE CORRECT PARTS PROMPTLY.

gerardflaherty

22 de may. de 2011

What a treat to go car shopping and get such a friendly down home greeting and assistance. We were blown away by the professional attention and understanding we encountered at Koon's Toyota. From the moment we stepped on the lot until we drove our new/used car off the lot it was a pleasant experience. I would not hesitate to recommend this dealership to anyone and what a great deal we received and the Camry is fabulous.........Thanks,

micluv

13 de may. de 2011

It was an uncomplicated, easy experience. My schedule does not allow for allot of time to car shop. The dealership was able to work with me through telephone and email, (and I also used the interactive website), so that when I did have time to get to the dealership, the process was not lengthy and everything went smoothly.

mnewton1027

3 de may. de 2011

I visited Koons Toyota in the beginning of 2011 when my car was stolen. My application was denied due to income problems. I was so pleased with their hospitality that I decided to stay with them once I found a co-signer. I came back a few months later because Ty Wongus made it her business to find a great used Honda Accord in my price range. She made sure I was well taken care of and it was done in a timely fashion! No waiting what-so ever! Excellent customer service!

V,bradley

29 de abr. de 2011

I would like to say the Team at Easton Toyota, really did give us a"WOW" price on 16 Apr 11. Liz & the Manager(Brian??) worked with us toget us into a new Used 2006 Scion after my accident on 08 Apr 11. Weonly had the Total Loss Check and not much more. We only had that dayto make something happen before I had to return the Rental Car fromthe Accident. We had driven over 2 hours to get there and both partiesdid not want the trip to be in vain. I'm a Karma Guy and from the day of the Accident to the day theEaston team helped us out, I had only seen the negative side of thiswhole ordeal. Dealing with the Insurance Companieis, Hospitals &Doctors, Body Shops and Auto Rentals had mostly been an inconveincefor me and my family. This did not sit right with me, because I haddone nothing wrong. I was on my way to work when the Accident happenedand afterwards it seemed that finding a way to continue providing formy family was all on me. No one wanted to do the "Right Thing", untilwe went to Easton. Easton Toyota's Team restored some of my faith in people. In thesetimes of Tornadoes, Hurricains, Earthquakes and hard FinancialUncertainty, we all need to count on the kindness of other to help usall get through this. Thank You once again for all the help you've given me and my Family, Vincent Bradley

djax

15 de abr. de 2011

Outstanding dealership! Stephanie and Doug worked diligently to get the vehicle I wanted at an excellent price. The price negations, including my trade in, were a pleasant surprise. I came away feeling that I had gotten a great value for the price.Stephanie has provided customer service above and beyond. She has followed up the next day and at least once a week to ensure that I am comfortable with and fully understand how to operate my new RAV4. I was afraid I would miss my old Mazda Tribute, but that only lasted until I was out of the dealer's parking lot. I love my new Toyota and wouldn't trade it for anything. Everyone who has seen or been in my new RAV has also fallen in love with it. I highly recommend Stephanie, Doug and Koons Easton to anyone looking for a great car at a great price with outstanding customer service!

ET-Car Buyer

14 de abr. de 2011

My experience at Koons Easton was surprisingly enjoyable. Ty was great to work with as a saleperson. Donna in Finance was great to work with. My credit is not the best but she went the extra mile to help me make the deal happen. I will definitely go back for my next vehicle.

lkorad44

23 de mar. de 2011

I was treated with respect and everyone was so nice to me I test drove alot of cars and Liz was very patient with me I really like my decision and would recomend the Koons of Easton to anyone who asked me were to get new or used car. The only thing I found after I left was that the Driver side floor has been wet since the day I bought the car, but Liz is having me bring it in to be checked out. Thanks to all who helped Lisa Konrad

agish

22 de mar. de 2011

The dealership was very helpful explaining the operational features of my new Toyota Tacoma. Since this is the first pick up truck I have ever owned the help Koons Easton provided was appreciated. Koons also was very helpful getting me the model of Taacoma that I wanted. Because of my requirements this took quite a very long time, Koons stuck with me athrough the whole process.

AThankful

22 de mar. de 2011

They gave us $2,000. off without us asking! And the "No Interest" Loan really drew us in. We felt we got a really good deal. The Salesmen really knew the car. He answered all our questions. The Corolla was small - just too compact for us so we went with the Camry. Since they gave us money off it helped us get the bigger more comfortable car.

tdyoungbar

21 de mar. de 2011

The staff is so friendly at this dealership and they bend over backwards to make sure that you are completely happy. I look forward to servicing my Scion XB so I can see them again and hang out. Service department is also second to none. I could not have been happier with the customer service I received. All of my car buying experiences were always stressful and unpleasant because I felt like I was being taken advantage of. I felt totally comfortable at Koons and in fact, I dont think that I ever laughed as much as I did that day. Totally enjoyable experience. Liz is an awesome salesperson and if she didn't know something about my vehicle, she got the answers for me within seconds. Very personal treatment was received and friendships were made. Would definitely use this dealership again for my next new car. By the way, I love my Scion XB. If you go anywhere else to buy a Toyota or a Scion, you are crazy. The girls in the service department are awesome and the mechanics are wonderful too.

RGREER

19 de mar. de 2011

The sales person (Liz Disimone) was very knowledgable about the Tacoma I was looking for. She found one at a dealership about 50 miles away and went to pick it up herself. It was exactly what I wanted. I traded a 2003 Acura and received a fair trade-in. The first service was at 5K miles and Terry Carney, the service manager, gave me his personal attention. After each dealing with the dealer I was contacted to verify my satisfaction. I shall continue to use their service and sales in the future and recommend Koon's Toyota to my friends. Excellent dealership.